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#4 [00:12] <locojimenez> hola tengo un problema solicito cambiar contraseña y no me llega ningun correo para restablecer la contraseña sabran a que se deba?
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#10 [01:07] <Blue> Hi guys! I am in an issue with the realm
#11 [01:08] <Blue> I am trying to switch from world 2 to world 1 but it was always switching...... and nothing happen
#12 [01:08] <Blue> I guess the server was crashed?
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#16 [01:20] <Blue> Hello? anybody here please?
#17 [01:24] * J0ACA [webchat@186-249-29-45.telecominternet.com.br] has joined #minecrafthelp
#18 [01:24] <J0ACA> I need a refund, my cousin bought the game without my computer
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#20 [01:26] * Tar [webchat@cpe-71-65-84-180.cinci.res.rr.com] has joined #minecrafthelp
#21 [01:28] <Tar> Hi, whenever I try loading into my game it will load but when I join a world it will say "building terrain" or "downloading terrain" then not respond (Crash)
#22 [01:29] * bob [webchat@pool-100-36-36-180.washdc.fios.verizon.net] has joined #minecrafthelp
#23 [01:29] <bob> Hello anyone out there?
#24 [01:29] <bob> I need help
#25 [01:29] <Tar> same
#26 [01:29] <bob> I didnt ask if someone else needed help, I asked if anyone is out there who can help me
#27 [01:30] <Tar> never asked for help from you
#28 [01:30] <bob> and if that's not you, fuck the fuck off
#29 [01:30] <Absol> bob: Please keep it civil
#30 [01:30] <bob> my aplogies Absol
#31 [01:31] <bob> Can you help me Absol
#32 [01:32] <bob> I guess you're useless to
#33 [01:32] <Tar> get left on read
#34 [01:32] <bob> tar i'm going to find you kid
#35 [01:32] <Tar> bet
#36 [01:32] <bob> follow me on soundcloud
#37 [01:33] <bob> https://soundcloud.com/brian-caloyannides
#38 [01:33] <Tar> "Follow on soundcloud" okay first let me follow you a 4 chan or my sapce
#39 [01:33] <bob> I'm bouta start advertising on here since these admins are scratching their nuts
#40 [01:34] <Tar> yea fr
#41 [01:34] <bob> shut up
#42 [01:34] <Tar> look buddy ill ddos you
#43 [01:34] <bob> you're using a free botnet
#44 [01:34] <bob> you aint ddosing nothing m8
#45 [01:34] <Tar> i don't even know how so
#46 [01:35] <bob> and i got that big meat
#47 [01:35] <Tar> that 3 cm?
#48 [01:35] <bob> 6 feet
#49 [01:36] <Tar> you misspelled milimeters
#50 [01:36] <bob> you mispelled tar
#51 [01:36] <bob> its spelled "i like men"
#52 [01:36] <Tar> your legit gay so
#53 [01:37] <bob> peep my soundcloud
#54 [01:37] <bob> i got THOTS my guy
#55 [01:38] <bob> nigger
#56 [01:38] * Absol kicked bob from #minecrafthelp (Reason: ob :Keep it civilized, you are just a human being)
#57 [01:38] * tar [webchat@cpe-71-65-84-180.cinci.res.rr.com] has joined #minecrafthelp
#58 [01:39] <tar> gay
#59 [01:39] * tar [webchat@cpe-71-65-84-180.cinci.res.rr.com] has quit. (Client Quit)
#60 [02:31] * Yee [webchat@tsk-161-62.tm.net.my] has joined #minecrafthelp
#61 [02:33] <Yee> Hello,i Brought Minecraft windows 10version ,but I wrong to redeem at Minecraft Java edition.and now,the code can't work... Please help me
#62 [02:36] <Yee> Yes
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#64 [02:53] * hdjjhjfj [webchat@89-64-46-74.dynamic.chello.pl] has joined #minecrafthelp
#65 [02:53] <hdjjhjfj> hggfgfgdg
#66 [02:53] * hdjjhjfj [webchat@89-64-46-74.dynamic.chello.pl] has quit. (Client Quit)
#67 [03:16] * yara [webchat@178.152.75.16] has joined #minecrafthelp
#68 [03:17] <yara> hello,I just installed minecraft on my windows computer and every time I try to open a world the game crashes just about one second in. I've tried so many things that I've seen on the internet but so far nothing is working, anyone know how to make it stop crashing?
#69 [03:17] <yara> maybe its because its too old? if so is how can i use an old version of minecraft to play
#70 [03:20] * matthew6 [webchat@120.151.22.51] has joined #minecrafthelp
#71 [03:26] <matthew6> My code for minecraft windows 10 is already redeemed but I cannot play it through my microsoft store account
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#74 [04:05] <matthew6> Please help?
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#78 [04:33] * Glancelot [webchat@c-73-170-142-48.hsd1.ca.comcast.net] has joined #minecrafthelp
#79 [04:35] <Glancelot> My game will no longer launch correctly, it occurred after my computer turned off by itself after I was afk for a bit. When I press play it would start up the game normally but the second the loading bar finishes the game crashes. However it works perfectly fine when I run as admin, but I'd rather not do so every time I play.
#80 [04:37] * itay_zimet_king [webchat@46-116-59-23.bb.netvision.net.il] has joined #minecrafthelp
#81 [04:37] <itay_zimet_king> I have a windows 10 edition but I want Java edition
#82 [04:39] <itay_zimet_king> what I can do
#83 [04:41] <Andrio> You can buy the Java Edition
#84 [04:41] <Andrio> ??> Glancelot tools/HJT
#85 [04:41] <Absol> Glancelot: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#86 [04:41] <Absol> Glancelot: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#87 [04:44] <itay_zimet_king> why
#88 [04:48] <itay_zimet_king> https://paste.ubuntu.com/p/c7XnphVY8B/
#89 [04:49] <itay_zimet_king> I cant buy the java edition and I have windows 10 edition I want the java
#90 [04:50] <Andrio> itay_zimet_king, because they're effectively separate games.
#91 [04:51] <itay_zimet_king> ok
#92 [04:51] * jso [webchat@27.125.143.222] has joined #minecrafthelp
#93 [04:51] <Glancelot> hmm seems fishy
#94 [04:52] <jso> I got the minecraft Earth skin on a microsoft account i created for that. How do i get it onto my mojang account on my PC?
#95 [04:53] * Phh [webchat@150-177-97-62.cust.smartcall.no] has joined #minecrafthelp
#96 [04:53] <itay_zimet_king> jso, you enter your account on minecraft.net profile skin
#97 [04:54] * Phh [webchat@150-177-97-62.cust.smartcall.no] has quit. (Client Quit)
#98 [04:55] <jso> yes, but the skin is on a microsoft account that i don't play on
#99 [04:56] <Andrio> Glancelot, HijackThis is safe. It's from a well-known antimalware company; you can check it on Wikipedia etc.
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#103 [05:19] * lllllll [webchat@ip68-109-145-208.ph.ph.cox.net] has joined #minecrafthelp
#104 [05:19] <lllllll> hello
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#110 [06:25] <Hi> When I go to log in to minecraft.net my account works and when I press the log in button nothing happens I've tried about everything I could think of. Any help?
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#114 [07:16] * toro [webchat@59-120-83-159.HINET-IP.hinet.net] has joined #minecrafthelp
#115 [07:16] <toro> i can't login my account
#116 [07:18] <toro> and i had change my password three times
#117 [07:18] <squid> Hi there! I’m having an issue logging into my account because I don’t remember what email it’s connected to, and it seems to have been changed off of the email I thought it was on. Does anyone know of any possible ways to retrieve/find the email faster? I have the original “click here to confirm email change” email, but I’m not sure if there’s anyt
#118 [07:18] <squid> hing I can do from there beyond just waiting on support.
#119 [07:20] <toro> after changing the password it still can't login and i want chage the password again,I have never received a letter
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#128 [07:41] <Satoscio> Hi, I'm having an issue with moving my view to the left on 1.14.2. Basically the problem is the view returns to a certain position when lifting the mouse after moving it to the left. Running Minecraft on Fedora KDE x64, anyone knows how to help me?
#129 [08:09] * Repo [webchat@85-76-67-127-nat.elisa-mobile.fi] has joined #minecrafthelp
#130 [08:10] <Repo> i bought minecraft yesterday and i downloaded minecraft launcher when i try to sign in with my account it says cant connect to server
#131 [08:10] <Repo> i bought minecraft yesterday and i downloaded minecraft launcher when i try to sign in with my account it says cant connect to server
#132 [08:12] * Repo [webchat@85-76-67-127-nat.elisa-mobile.fi] has left #minecrafthelp
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#137 [08:38] <Marc> Why does my game crash before i even enter it?
#138 [08:39] * Marc [webchat@035-133-232-118.dhcp.chtrptr.net] has quit. (Client Quit)
#139 [08:51] * Bunk [~0@x5f704617.dyn.telefonica.de] has joined #minecrafthelp
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#141 [08:56] <Chris> Hi all. Quick question. I live in England. My sister lives in Ireland. I want to gift Minecraft Windows 10 Edition to her, however it seems like I can only gift the game to people within my country? The warning message seems to indicate that as she is outside of my country, she may not be able to redeem the code. Does anyone know where I might be a
#142 [08:56] <Chris> ble to buy an Irish code for her?
#143 [08:57] * Ray [webchat@154.sub-174-252-200.myvzw.com] has joined #minecrafthelp
#144 [08:58] <Ray> Just paid for this and my daughter uninstalled due to it freezing,howdo
#145 [09:00] <Ray> Just paid for this and my daughter did something ,,and now its requiring payment again.what shall I do?. The money has been taken out of my account.
#146 [09:01] <Ray> She uninstalled due to it freezing
#147 [09:02] <urielsalis> hi Ray
#148 [09:02] * Ray [webchat@154.sub-174-252-200.myvzw.com] has quit. (Client Quit)
#149 [09:02] <urielsalis> bye RyanKnack
#150 [09:02] <urielsalis> Ray*
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#153 [09:18] <Bunk> Hello, who can help me ?
#154 [09:19] <Bunk> I died underwater in the dark and i can not swim to the surface. What can i do besides pressing space + w ?
#155 [09:21] <Andrio> Bunk, well, not too much if you're dead already, but things you can try include digging a hole in a wall and getting air from that, or placing things like torches against a wall. Or bring magma blocks with you.
#156 [09:22] <Bunk> Hmm, i am stripped of all my items. I can see a blue white spot in front of me ( or above me ) but i can not even inch closer swimming
#157 [09:22] <Andrio> Are you respawning underwater?
#158 [09:22] <Bunk> yes
#159 [09:23] <Andrio> That's not good..
#160 [09:23] * Bunk nods
#160 [09:23] <Andrio> There should be space above you to swim into if it's not too deep
#161 [09:25] <Andrio> am I guessing right that you can't or don't want to use cheats?
#162 [09:25] <Bunk> Andrio: Yes, later, i thought that, too. Can i trick myself back ?
#163 [09:26] <Andrio> trick?
#164 [09:26] <Bunk> Ahm, i don t knwo how to use cheats, but i would like to use one, because, i tried to create another similar island, but it did not go
#165 [09:26] <Bunk> cheat back
#166 [09:26] <Andrio> If you have cheats enabled, try entering /gamemode creative in the chat
#167 [09:27] <Andrio> If you don't have cheats enabled in the Java Edition, you can select Open to LAN in the pause menu to temporarily enable them.
#168 [09:27] <Bunk> Andrio: Ah, OK, normally you have to enable them at the start =
#169 [09:27] <Bunk> ?
#170 [09:27] <Andrio> Yes
#171 [09:27] <Bunk> k
#172 [09:28] <Bunk> "/gamemode creative" will set me back to the shore then ?
#173 [09:29] <Andrio> In creative mode, you can double-tap the jump key to start flying
#174 [09:29] <Andrio> though, is the shore near where you respawned?
#175 [09:30] <Bunk> Ahhh
#176 [09:30] <Bunk> Yes, it is a small island, land should be near
#177 [09:31] <Andrio> I'm wondering how deep the water actually is then
#178 [09:31] * Night5 [webchat@169-0-178-239.ip.afrihost.co.za] has joined #minecrafthelp
#179 [09:32] <Bunk> Hm, i have not played recently
#180 [09:32] <Andrio> mm
#181 [09:33] <Andrio> also note that there is some randomness in where you respawn normally, so maybe the spawn area is just partially in water and you've been getting unlucky.
#182 [09:34] <Bunk> I try the console now
#183 [09:35] <Night5> Well i made my account a while ago and i forgot my security questions. I requested a reset email but i haven't received one and i have tried resending the request multiple times but still nothing
#184 [09:35] <Andrio> Night5, checked your spam folder?
#185 [09:35] <Bunk> Andrio: OK. Enable and then start LAN ?
#186 [09:35] <Andrio> Bunk, yes
#187 [09:36] * Andrio kicked urielsalis from #minecrafthelp (Reason: rielsalis :Now do you see me?)
#188 [09:36] <Night5> nothing in my spam
#189 [09:37] * urielsalis [~urielsali@irc.urielsalis.me] has joined #minecrafthelp
#190 [09:37] <Andrio> ??> Night5 account/email-missing
#191 [09:37] <Absol> Night5: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#192 [09:37] <Absol> Night5: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#193 [09:37] <Absol> Night5: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#194 [09:37] * TheLonelyLoner [webchat@bba490605.alshamil.net.ae] has joined #minecrafthelp
#195 [09:37] <Bunk> Andrio: Hell, there i only water
#196 [09:38] <Bunk> was a 30 second dive
#197 [09:38] <TheLonelyLoner> ay
#198 [09:38] <TheLonelyLoner> anybody know how to get to the customer support?
#199 [09:38] <TheLonelyLoner> ive lost my email
#200 [09:38] <TheLonelyLoner> and i cant log in to mc
#201 [09:38] <Greymagic27> TheLonelyLoner, Hey. Have you emailed mojang support already?
#202 [09:39] <Andrio> hm
#203 [09:39] <TheLonelyLoner> i keep trying to click the customer support but the page just refreshes Greymagic27
#204 [09:39] <urielsalis> Bunk, to swim up to the surface you have to look up and press W
#205 [09:39] <urielsalis> ??> TheLonelyLoner account/send-email
#206 [09:39] <Absol> TheLonelyLoner: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#207 [09:39] <Absol> TheLonelyLoner: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#208 [09:40] <Bunk> urielsalis: Yes. I did not know where up was. But now , i found out, the quarter was the moon
#209 [09:40] <TheLonelyLoner> thnx, bruddah urielsalis
#210 [09:40] * FMG [webchat@84-24-223-163.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#211 [09:40] * mateus [webchat@187-79-137-67.user.veloxzone.com.br] has joined #minecrafthelp
#212 [09:42] <mateus> can i change my java version to windows 10 version?
#213 [09:42] <Andrio> mateus, no
#214 [09:42] <Andrio> mateus, when did you buy the game though?
#215 [09:42] <mateus> today
#216 [09:42] <Andrio> ah
#217 [09:42] <urielsalis> ??> mateus account/refund
#218 [09:42] <Absol> mateus: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#219 [09:43] <mateus> i already emailed them
#220 [09:44] <TheLonelyLoner> oof. one tiny big problem
#221 [09:44] <TheLonelyLoner> i bought the game in 2013
#222 [09:44] <FMG> I'm having problems with the parental consent. when I give the consent by visa payment I het the message that its being processed but the message stays there and nothing happens. is there any other way to give the parental consent?
#223 [09:44] <TheLonelyLoner> and havent played the past 3 years either due to circumstances
#224 [09:45] <TheLonelyLoner> i dont have the transaction id or account email address
#225 [09:45] <urielsalis> FMG, you can request a consent form by emailing them
#226 [09:45] <urielsalis> ??> TheLonelyLoner account/trans-id
#227 [09:45] <Absol> TheLonelyLoner: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#228 [09:45] <urielsalis> ??> FMG account/send-email
#229 [09:45] <Absol> FMG: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#230 [09:45] <Absol> FMG: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#231 [09:45] <urielsalis> FMG, I would wait a few minutes for the payment, might be processing
#232 [09:46] <TheLonelyLoner> i dont have access to the email either urielsalis
#233 [09:46] <urielsalis> TheLonelyLoner, you can recover that with your email providerç
#234 [09:47] <TheLonelyLoner> i dont remember the email, bruv ;-;
#235 [09:47] <FMG> @urielsalis the payment has been running all night :-) any one here know the mail adres to use for the consent?
#236 [09:48] <TheLonelyLoner> had a few problems the past 3 years due to migrating countries
#237 [09:48] <TheLonelyLoner> so had to change a ton of stuff
#238 [09:48] <urielsalis> FMG, you have to email them with the form Absol gave you
#239 [09:48] <Night5> how do i contact mojang via email
#240 [09:48] <FMG> right thx.
#241 [09:48] <urielsalis> ??> Night5 account/send-email
#242 [09:48] <Absol> Night5: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#243 [09:48] <Absol> Night5: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#247 [10:06] <ashscar> my game keeps crashing and it keeps telling exit code 1 any6 help?
#248 [10:07] <Greymagic27> ashscar, Hey. Let's take a closer look at your crash report:
#249 [10:07] <Greymagic27> ??> ashscar launcher/log
#250 [10:07] <Absol> ashscar: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#251 [10:11] * ashscar [webchat@static.141.226.218.44.ccc.net.il] has quit. (Quit: webchat.esper.net)
#252 [10:15] * Ictoper [webchat@5-231-172-63.ktk-ip.de] has joined #minecrafthelp
#253 [10:15] <Ictoper> CapFan67 ?
#254 [10:17] <Ictoper> CapFan67 urielsalis I was here about 1 month ago because I could not log on ... I have now found the cause and wanted to ask if that helps you
#255 [10:18] <Greymagic27> Ictoper, Hey. What was the cause?
#256 [10:18] <Ictoper> The Windows Defender Was The Cause
#257 [10:18] * Fillets [webchat@cpe-60-227-29-238.nb01.nsw.asp.telstra.net] has joined #minecrafthelp
#258 [10:18] <Ictoper> He has Blocked The Signal to the Minecraft servers
#259 [10:19] <Greymagic27> What was the original error?
#260 [10:19] <Ictoper> Can not connect to the server
#261 [10:19] <Greymagic27> That's interesting. I'm glad you got it working
#262 [10:19] * AlphaByl [webchat@87.70.128.215] has joined #minecrafthelp
#263 [10:20] <Ictoper> Are you alowed to come Teamspeak? Then i can explain it to you
#264 [10:21] * Fillets [webchat@cpe-60-227-29-238.nb01.nsw.asp.telstra.net] has quit. (Client Quit)
#265 [10:21] <AlphaByl> so i log into minecraft 1.14 and i load my world but it crashes instantly, i try 1.13 and 1.12 and 1.11 and 1.10 still the same. is there anyway to fix this?
#266 [10:21] <Greymagic27> Ictoper, I don't have teamspeak, sorry. Is it possible to explain how you fixed it via text?
#267 [10:21] <Greymagic27> AlphaByl, Hey. Let's take a closer look at your crash log:
#268 [10:21] <Greymagic27> ??> AlphaByl launcher/log
#269 [10:21] <Absol> AlphaByl: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#270 [10:21] <Ictoper> Is just awkward
#271 [10:22] <AlphaByl> just a second Grey
#272 [10:24] <Ictoper> I must deactivate the Windows Defender, because it has Blocked my Code That i had written for scool... and after i had done this I had to go to all pages that were previously locked
#273 [10:24] <Ictoper> And it works
#274 [10:25] * bernny [webchat@194-118-7-184.hdsl.highway.telekom.at] has joined #minecrafthelp
#275 [10:26] * bernny [webchat@194-118-7-184.hdsl.highway.telekom.at] has quit. (Client Quit)
#276 [10:26] * AlphaByl [webchat@87.70.128.215] has quit. (Quit: webchat.esper.net)
#277 [10:27] <Ictoper> I must go now, but when you have Questions Ask me on Discord Ictoper #3779
#278 [10:28] <Ictoper> bye
#279 [10:30] * Karitar [webchat@c-73-137-126-222.hsd1.ga.comcast.net] has joined #minecrafthelp
#280 [10:31] <Karitar> Hello
#281 [10:31] <Greymagic27> Karitar, Hey. How can we help?
#282 [10:33] <Karitar> Heya
#283 [10:33] <Karitar> uh. nvm actually
#284 [10:33] * Karitar [webchat@c-73-137-126-222.hsd1.ga.comcast.net] has quit. (Client Quit)
#285 [10:37] * PDowd [webchat@demo-vpn.calabrio.com] has joined #minecrafthelp
#286 [10:37] * PDowd [webchat@demo-vpn.calabrio.com] has quit. (Client Quit)
#287 [10:38] * Diederik [webchat@210-055-143-136.dynamic.caiway.nl] has joined #minecrafthelp
#288 [10:38] <Diederik> Hey, I am locked out of my account since I forgot my security questions, and the log in information to my old e-mail account those questions are attached to, is there any way to fix this?
#289 [10:39] <Greymagic27> Hey. Have you emailed mojang support about this?
#290 [10:39] <Diederik> Yes I have
#291 [10:39] <Greymagic27> Great! You'll need to wait for a reply
#292 [10:39] <Diederik> They just haven't responded yet, perhaps yo guys know a solution
#293 [10:39] <Diederik> Oh, well alright then
#294 [10:39] <Greymagic27> Diederik, Sadly we can't help with account issues here as we aren't mojang. Unfortunately, the wait time for account support requests is currently longer than normal. Please refer to this page: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#295 [10:40] <Diederik> I noticed that this issue has come forth more often then once, think they have a solution for it? You guys being the experts and all.
#296 [10:40] <Greymagic27> Diederik, We are volunteers (we are not Mojang) who help with Java Edition technial issues, such as client crashes. We help with account issues when they're technical, such as VPN software loaded, but we cannont solve issues with your account.
#297 [10:40] <Diederik> So you have no clue either, is what it comes down to.
#298 [10:42] <Greymagic27> Diederik, Not really. We can't deal with account issues here so you need to wait for a reply from mojang. This is a technical support channel
#299 [10:42] <Diederik> Any idea how long that would take approximatly?
#300 [10:42] <Greymagic27> Diederik, Sadly there is around a month of backlog https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#301 [10:43] <Diederik> Jesus, they dont really have a high priority for customer support do they
#302 [10:43] <Diederik> I appreciated u guys doing this at least
#303 [10:43] <Greymagic27> Diederik, The backlog is mostly caused by the holiday season and sickness
#304 [10:43] * AlphaByl [webchat@87.70.128.215] has joined #minecrafthelp
#305 [10:44] <AlphaByl> i've had trouble with 1.10 and above. it keeps crashing when i try to enter my world. here's the crash report:
#306 [10:47] <AlphaByl> https://paste.gg/p/anonymous/b8e5459fa6814a1ca28ac3e86fd7db9f
#307 [10:47] <Greymagic27> AlphaByl, Hey. I can't see any errors there. Let's see if a full launcher log sheds any light on why you may be crashing:
#308 [10:48] <Greymagic27> ??> AlphaByl launcher/log-txt
#309 [10:48] <Absol> AlphaByl: We need to see your full launcher log, which is created in the game directory.
#310 [10:48] <Absol> AlphaByl: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#311 [10:55] <AlphaByl> i guess this is it
#312 [10:56] <AlphaByl> how do i share it with you
#313 [10:56] <Greymagic27> AlphaByl, copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#314 [10:57] <AlphaByl> https://paste.ubuntu.com/p/MKTjT58zJz/ like this?
#315 [10:59] <Greymagic27> Yep. Hold on
#316 [10:59] <Greymagic27> Is that the full log? It seems rather short
#317 [11:01] <AlphaByl> that's the launcher_log
#318 [11:02] <Greymagic27> AlphaByl, Hmm ok. Follow the steps Absol will send below to run a basic malware scan:
#319 [11:02] <Greymagic27> ??> AlphaByl av/adwcleaner
#320 [11:02] <Absol> AlphaByl: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#321 [11:02] <Absol> AlphaByl: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#322 [11:02] <AlphaByl> i'll try it
#323 [11:03] * Ali91W [webchat@02d8758b.bb.sky.com] has joined #minecrafthelp
#324 [11:04] <AlphaByl> it'll take a while for the computer to restart please be patient with your patient (:
#325 [11:04] <Greymagic27> Haha, No problem
#326 [11:05] * mac [webchat@50-248-90-105-static.hfc.comcastbusiness.net] has joined #minecrafthelp
#327 [11:05] * Sneakyboy27 [webchat@190.213.97.227] has joined #minecrafthelp
#328 [11:05] <Sneakyboy27> hello Andrio?
#329 [11:05] <mac> I am continuously getting an authentication error on my newly bought account
#330 [11:06] <mac> I cannot connect to multiplayer or any realms
#331 [11:06] <Greymagic27> mac, Hey. Log out of the launcher, close the launcher. Open it back up and log back in
#332 [11:06] <Greymagic27> Sneakyboy27, Howdy. What's the issue?
#333 [11:06] <Ali91W> Hi, I purchased a minecraft Java account mid to late 2011 and am unable to migrate it, as mojang.com/migrate does not recognise the credentials, even though the details are correct. Is there any way to migrate it to play on windows 10 without having to buy the game again?
#334 [11:06] <AlphaByl> i think you'll have to migrate to a premium account
#335 [11:07] <Greymagic27> Ali91W, Hey. If it's not recognizing your details you'll need to email mojang. Before I hand you the steps, are you sure you're using the correct details?
#336 [11:07] <Sneakyboy27> are you a operator Greymagic27?
#337 [11:07] <Greymagic27> Sneakyboy27, I'm not an operator, no. I'm just a user here
#338 [11:07] <Sneakyboy27> oh
#339 [11:08] <Ali91W> Greymagic27 There is an old mac that I can still log into minecraft with, so I am fairly confident they are correct
#340 [11:08] <Sneakyboy27> but i just really need to know that if the person quit minecraft and left the username abandon can i have it?
#341 [11:08] <Greymagic27> Ali91W, Alright. Here are the steps to email mojang support. They're currently operating on a 1 month backlog sadly.
#342 [11:08] <Greymagic27> ??> Ali91W account/send-email
#343 [11:08] <Absol> Ali91W: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#344 [11:08] <Absol> Ali91W: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#345 [11:08] <Greymagic27> Sneakyboy27, What is the username?
#346 [11:08] <Sneakyboy27> Sneakyboy27
#347 [11:09] <mac> I have logged out and logged back in multiple times and cannot get it to work
#348 [11:09] <Sneakyboy27> Andrio told me if that person change the name i can have it
#349 [11:09] * ImJusttryintoplaythegameiloved [webchat@24-117-7-58.cpe.cableone.net] has quit. (Quit: webchat.esper.net)
#350 [11:09] <Greymagic27> Sneakyboy27, That's correct
#351 [11:09] <Ali91W> Ah, I have already emailed them with this issue, and having seen the 1 month delay decided to come here for help
#352 [11:09] <Greymagic27> mac, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Absol will send below:
#353 [11:09] <Greymagic27> mac, Oh hang on. Are you using a mac?
#354 [11:09] <Sneakyboy27> but is it possible for me to get it if the person quit minecraft?
#355 [11:09] <Greymagic27> Ali91W, Sadly we can't help with account issues here as we're just a technical support channel
#356 [11:09] <mac> yes
#357 [11:10] <Greymagic27> Sneakyboy27, No. As they still hold the username it isn't available
#358 [11:10] <Greymagic27> mac, Ah ok. Do you have any adblockers?
#359 [11:10] <mac> not that I am aware of
#360 [11:10] <Ali91W> I see, have a good day
#361 [11:10] <Ali91W> I see, have a good day
#362 [11:10] * Ali91W [webchat@02d8758b.bb.sky.com] has left #minecrafthelp
#363 [11:10] <Sneakyboy27> even if there quit :(
#364 [11:10] <Greymagic27> mac, Could you try disabling your anti virus for now?
#365 [11:10] <Greymagic27> Sneakyboy27, Even if they quit
#366 [11:11] <Sneakyboy27> but can you see if he quit or not?
#367 [11:11] <mac> its deactivated
#368 [11:11] <Greymagic27> Sneakyboy27, I can't see that, no. All I can see is that the username is still in use: https://namemc.com/search?q=Sneakyboy27
#369 [11:12] <Greymagic27> mac, Could you try minecraft now?
#370 [11:12] <Sneakyboy27> :(
#371 [11:13] <mac> I still get a failed to log in erro r
#372 [11:13] <Sneakyboy27> well ok thank you for your help Greymagic27
#373 [11:13] <Greymagic27> Sneakyboy27, No problem
#374 [11:13] <Greymagic27> mac, I've got to pop off sorry about that. Hopefully another volunteer will hop online soon
#375 [11:13] <mac> ok thank you
#376 [11:14] * Danger61 [webchat@host-176-40-242-61.reverse.superonline.net] has joined #minecrafthelp
#377 [11:14] <Danger61> I want give back my game please help me
#378 [11:17] * mac [webchat@50-248-90-105-static.hfc.comcastbusiness.net] has quit. (Quit: webchat.esper.net)
#379 [11:20] * Danger61 [webchat@host-176-40-242-61.reverse.superonline.net] has quit. (Quit: webchat.esper.net)
#380 [11:24] * Danger61 [webchat@host-176-40-242-61.reverse.superonline.net] has joined #minecrafthelp
#381 [11:24] <Danger61> please help me I want give back my game
#382 [11:27] * tom [webchat@cpc80051-stkp11-2-0-cust15.10-2.cable.virginm.net] has joined #minecrafthelp
#383 [11:27] <Danger61> please help me I want give back my game
#384 [11:27] <tom> i cant load into any world
#385 [11:28] <tom> and dont know how to download the latest update
#386 [11:29] * Danger61 [webchat@host-176-40-242-61.reverse.superonline.net] has quit. (Quit: webchat.esper.net)
#387 [11:30] * Shvm [webchat@b0fe41ea.bb.sky.com] has joined #minecrafthelp
#388 [11:30] <Shvm> hi
#389 [11:31] <Shvm> is there an official download for the plastic texture pack for the Java Edition?
#390 [11:32] <ba7888b72413a16a> Shvm: could probably find something similar on curseforge
#391 [11:33] <Shvm> i looked but there is no safe link and they all go to virus links
#392 [11:33] <ba7888b72413a16a> curseforge and planet minecraft are generally the safe websites
#393 [11:34] <ba7888b72413a16a> I saw there was "soft bits" but that's on a sketchy website
#394 [11:34] <ba7888b72413a16a> oh, it's on planetminecraft too
#395 [11:34] <Shvm> i checked curseforge but there is no plastic
#396 [11:35] * manatlan [webchat@82-64-14-166.subs.proxad.net] has joined #minecrafthelp
#397 [11:35] <Shvm> thanks for the help im gonna look for one on planetminecraft
#398 [11:35] * Shvm [webchat@b0fe41ea.bb.sky.com] has quit. (Quit: webchat.esper.net)
#399 [11:36] <manatlan> hi ... can't log in minecraft ... (in the game, or on the website) ... I'm sure of my email ... and the system to recover password don't want to send me back a reset-link
#400 [11:37] <manatlan> I've got the transactionId ... and try to contact mojang : but no responses
#401 [11:37] <manatlan> how can I do ?
#402 [11:38] * Cinnamon [webchat@81-232-110-140-no16.tbcn.telia.com] has joined #minecrafthelp
#403 [11:40] <Cinnamon> hello i have a problem with my mc wich is that the second it strarts everything starts lagging everything worked fine saturday but now it just lags and yes i have restarted and reinstalled help me please
#404 [11:41] * Cinnamon [webchat@81-232-110-140-no16.tbcn.telia.com] has quit. (Client Quit)
#405 [11:44] <manatlan> notch : come back .... !
#406 [11:51] * Messi [webchat@host-156.205.220.228-static.tedata.net] has joined #minecrafthelp
#407 [11:52] * OscArio [webchat@02d8758b.bb.sky.com] has joined #minecrafthelp
#408 [11:52] <Messi> bs_ba.json error stops me from downloading the game
#409 [11:53] <OscArio> Hi, I have purchased minecraft for windows 10, how can I get my Mojang account to say I have bought the game?
#410 [11:54] * Matty_ [webchat@host-78-148-237-129.as13285.net] has joined #minecrafthelp
#411 [11:55] * Messi [webchat@host-156.205.220.228-static.tedata.net] has quit. (Client Quit)
#412 [12:02] * elliedataco_ [webchat@5ad3b86b.bb.sky.com] has joined #minecrafthelp
#413 [12:02] <elliedataco_> when I press play it wont load up
#414 [12:07] * rotman [webchat@46-121-66-212.static.012.net.il] has joined #minecrafthelp
#415 [12:07] <rotman> hey, i have a problem connecting to my realm server?
#416 [12:07] * elliedataco_ [webchat@5ad3b86b.bb.sky.com] has quit. (Quit: webchat.esper.net)
#417 [12:09] * OscArio [webchat@02d8758b.bb.sky.com] has quit. (Quit: webchat.esper.net)
#418 [12:10] * Skyler [webchat@ip70-189-87-8.ok.ok.cox.net] has joined #minecrafthelp
#419 [12:11] <Skyler> Hi, I recently purchased Minecraft for my Macbook Pro and it has an error every time I try to open the file. I have attempted to uninstall and reinstall the game multiple times but it gives the same error which reads: Failed to load URL mojang://launcher/index.html with error (-2).
#420 [12:17] * rotman [webchat@46-121-66-212.static.012.net.il] has quit. (Quit: webchat.esper.net)
#421 [12:17] * Cam [webchat@212.70.159.143.dyn.plus.net] has joined #minecrafthelp
#422 [12:18] <Cam> Hello, I'm having some problems trying to access my old minecraft account. I have the email it used to log-in but can't seem to get in the account as i forgotten my password
#423 [12:20] * eleos11 [webchat@adsl-139.37.6.80.tellas.gr] has joined #minecrafthelp
#424 [12:20] <eleos11> how can I refund my game ?
#425 [12:22] <eleos11> i bought Minecraft java edition in 30/5 and i want to refund it i bought it via my credit card not paysafe or paypal
#426 [12:23] * voif [webchat@bb434220.virtua.com.br] has joined #minecrafthelp
#427 [12:24] <voif> i'm having a problem to log in in a old account of mine, i have the email and the username but i'm not receiving any message to reset password
#428 [12:26] <Cam> Me too pal
#429 [12:26] <Cam> Doesn't seem there's anyone home
#430 [12:27] * girguy101 [webchat@ip72-218-76-180.hr.hr.cox.net] has joined #minecrafthelp
#431 [12:27] <girguy101> it has been 35 days since i submitted a ticket to mojang trying to figure out what happened to my minecraft account
#432 [12:28] <eleos11> i just want to refund :(
#433 [12:28] <eleos11> java edition
#434 [12:28] * Skyler [webchat@ip70-189-87-8.ok.ok.cox.net] has quit. (Quit: webchat.esper.net)
#435 [12:28] <girguy101> i pretty much do too at this point!!
#436 [12:28] <eleos11> its crazy that they don't have a self- service refund system
#437 [12:29] <eleos11> i gave 23 euro for this- game
#438 [12:29] * voif [webchat@bb434220.virtua.com.br] has quit. (Quit: webchat.esper.net)
#439 [12:29] * henry [webchat@mn-10k-dhcp6-986.dsl.hickorytech.net] has joined #minecrafthelp
#440 [12:29] <eleos11> i working to make 20 euro in 2 weeks and i just want my money back :(
#441 [12:30] <henry> My game crashes every time I try to load it up
#442 [12:31] <eleos11> henry yeet mate
#443 [12:31] <girguy101> this is without a doubt the most careless help service ive ever had the displeasure of falling for
#444 [12:32] * Izoko [webchat@104.251.38.101] has joined #minecrafthelp
#445 [12:32] * AlphaByl [webchat@87.70.128.215] has joined #minecrafthelp
#446 [12:32] <henry> yeah this kinda sucks
#447 [12:32] <AlphaByl> hello
#448 [12:32] <eleos11> hello there
#449 [12:32] <AlphaByl> are you one of the helpers?
#450 [12:32] <Izoko> Hey everytime I click on the I forgot my password they never send me a email for recover my Password
#451 [12:32] <eleos11> is anyone else want to refund
#452 [12:33] <eleos11> Izoko how long u been in this mess ?
#453 [12:33] * Cam [webchat@212.70.159.143.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#454 [12:33] <henry> like 7 whole minutes
#455 [12:33] <girguy101> izoko you probably got your account hacked too
#456 [12:33] <girguy101> izoko you probably got your account hacked too
#457 [12:33] * henry [webchat@mn-10k-dhcp6-986.dsl.hickorytech.net] has left #minecrafthelp
#458 [12:33] <Izoko> Oh shit
#459 [12:33] <Absol> Izoko: Please keep it civil
#460 [12:34] <Izoko> I need my account iam a real Og :(
#461 [12:34] <AlphaByl> hey it's Absol again
#462 [12:34] <girguy101> here to tell me to wait another 36 days to find out where my account is im sure
#463 [12:34] <eleos11> Absol do u know if i could refund my game i bought it 30/5
#464 [12:34] <eleos11> java edition
#465 [12:35] * AlphaByl [webchat@87.70.128.215] has quit. (Client Quit)
#466 [12:35] * Izoko [webchat@104.251.38.101] has quit. (Client Quit)
#467 [12:35] * AlphaByl [webchat@87.70.128.215] has joined #minecrafthelp
#468 [12:36] <AlphaByl> hello
#469 [12:36] <eleos11> hi
#470 [12:36] <girguy101> you cannot refund minecraft unless you accidentally purchased twice, bought without permission, or the game wont work
#471 [12:36] <AlphaByl> do you help?
#472 [12:37] * AlphaByl [webchat@87.70.128.215] has quit. (Client Quit)
#473 [12:37] <eleos11> girguy101 ok man thnks that sucks :(
#474 [12:38] <eleos11> i am so disappointing right now
#475 [12:38] * AlphaByl [webchat@87.70.128.215] has joined #minecrafthelp
#476 [12:38] <eleos11> i just wanted a self 0 sevice refund system
#477 [12:38] <AlphaByl> uhh guys
#478 [12:38] <AlphaByl> can i talk about my probloem
#479 [12:39] <AlphaByl> problem
#480 [12:39] <eleos11> if we can help
#481 [12:39] <eleos11> yes
#482 [12:39] <eleos11> the guys with @ on their name are more seniors
#483 [12:39] <AlphaByl> i guess this is a minor problem
#484 [12:39] <AlphaByl> but here's the thing
#485 [12:40] <eleos11> tell us abou it
#486 [12:40] * jordy [webchat@d54C0A12A.access.telenet.be] has joined #minecrafthelp
#487 [12:41] <AlphaByl> so i try to log into my account you know do the stuff and then i try to play 1.14.2 and i load my world then it crashes. it loads and then crashes after entering the world, so i try 1.13 still the same. as well as 1.12, 1.13, 1.10.
#488 [12:42] <AlphaByl> feels like writing an essay or something
#489 [12:42] * jordy [webchat@d54C0A12A.access.telenet.be] has quit. (Client Quit)
#490 [12:43] <eleos11> sometimes when u opened a world with a newer or older version and compatability from things u have or
#491 [12:43] <eleos11> thing u have in a newer or not change and then u can easy damage a world permantly
#492 [12:44] <eleos11> so u might destroy ur world if u have an older save of the world u could save it
#493 [12:44] <AlphaByl> no, it's in the same version
#494 [12:44] * Oli0 [webchat@host86-147-7-152.range86-147.btcentralplus.com] has joined #minecrafthelp
#495 [12:46] <eleos11> sry mate then i can think a way to help u :( i have a problem too but Mojang decides to put us here and solve ur problems
#496 [12:46] <eleos11> between us
#497 [12:46] <eleos11> its crazy
#498 [12:46] <eleos11> i want to talk with someone in charge
#499 [12:47] <AlphaByl> can you tell me? maybe i can help :)
#500 [12:48] * morgan [webchat@174-24-21-91.clsp.qwest.net] has joined #minecrafthelp
#501 [12:49] * gabe [webchat@97.102.0.143] has joined #minecrafthelp
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#504 [12:50] <eleos11> i want to refund my game
#505 [12:50] <eleos11> i bought it 30 / 5
#506 [12:50] <gabe> how can i rest my password if idont have the email because i deleted my email
#507 [12:51] <eleos11> gabe very difficult
#508 [12:51] <morgan> I can't get logged in have tried changing password, I do get the emails for resetting my password, and still can't get logged in even after resetting.
#509 [12:52] * TheLonelyLoner [webchat@bba490605.alshamil.net.ae] has quit. (Quit: webchat.esper.net)
#510 [12:52] <eleos11> guys try to email them it might help u
#511 [12:53] <eleos11> https://help.mojang.com/customer/portal/emails/new
#512 [12:53] <gabe> i all ready did
#513 [12:53] <gabe> i all ready did
#514 [12:54] * morgan [webchat@174-24-21-91.clsp.qwest.net] has left #minecrafthelp
#515 [12:55] <eleos11> did they reply ??
#516 [12:55] <Oli0> Does anyone know how the enchantment system works? How is the payment xp level calculated? Or what the armour protection cap is.
#517 [12:56] <eleos11> dude people here have problems bigger than an enchant sword or bow :(
#518 [12:57] <eleos11> u could go watch a yotuyuber or so
#519 [12:58] <Oli0> That's not the kind of thing on youtube
#520 [13:01] * JD4 [webchat@32.182.202.62.dynamic.cgnat.res.cust.swisscom.ch] has joined #minecrafthelp
#521 [13:02] <JD4> Hey my game is everytime crashing since i startet to install mods
#522 [13:02] <eleos11> https://www.youtube.com/watch?v=cJLb0ai8m90
#523 [13:02] <eleos11> JD4 try to delete them man if u don't have a good pc
#524 [13:03] <JD4> i deleted them and it keeps crashing
#525 [13:04] * SC [webchat@2.27.122.206] has joined #minecrafthelp
#526 [13:04] <SC> Hello
#527 [13:04] <eleos11> uninstallt he game and reinstall it
#528 [13:04] <eleos11> hi
#529 [13:04] <JD4> ok i try it
#530 [13:04] <JD4> thx
#531 [13:05] <SC> Do you know about the free world that when you play it you will get it and its an underwater map
#532 [13:05] <SC> when you play the game , you will receive the map.
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#538 [13:21] <JD4> It didnt worked
#539 [13:22] <JD4> i reinstalled mincraft
#540 [13:25] * girguy101 [webchat@ip72-218-76-180.hr.hr.cox.net] has quit. (Quit: webchat.esper.net)
#541 [13:26] <JD4> help
#542 [13:30] <JD4> does anyone have ideas
#543 [13:40] <Oli0> mate, I know how to enchant :D I was just wondering about the technical side of it... thanks for the effort anyways!
#544 [13:45] <Bunk> Andrio: Thanks for support !
#545 [14:04] * kenz [webchat@50-248-90-105-static.hfc.comcastbusiness.net] has joined #minecrafthelp
#546 [14:05] <kenz> can someone help with an issue I'm having with authentication issues
#547 [14:05] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Ping timeout: 202 seconds)
#548 [14:05] <Greymagic27> kenz, Hey! What's the issue?
#549 [14:09] <kenz> every time I try to access multiplayer or realms I get an authentication error
#550 [14:10] <Greymagic27> What's the exact error message that you get?
#551 [14:11] <kenz> I just bought and downloaded Minecraft about 3 days ago and haven't been able to get on yet it says failed to login:authentication servers are currently down
#552 [14:12] <Greymagic27> ??> kenz info/mcleaks
#553 [14:12] <Absol> kenz: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#554 [14:12] <Absol> kenz: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#555 [14:12] <Greymagic27> ??> kenz win/hosts/edit
#556 [14:12] <Absol> kenz: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#557 [14:12] <Absol> kenz: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#558 [14:15] <kenz> I don't have mcleaks, but I will edit host file now
#559 [14:15] <Greymagic27> kenz, If you don't have the entries. Don't make any edit to your host file
#560 [14:15] <Greymagic27> Instead, run this tool:
#561 [14:16] <Greymagic27> ??> kenz tools/hjt
#562 [14:16] <Absol> kenz: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#563 [14:16] <Absol> kenz: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#564 [14:20] <kenz> I am on Mac by the way
#565 [14:21] * Bunk [~0@x5f704617.dyn.telefonica.de] has quit. (Quit: WeeChat 2.3)
#566 [14:22] <Greymagic27> kenz, Ah ok. I don't know enough about minecraft on mac to help you, sorry. If you're up for a wait, some more experienced volunteers may know how to assist you.
#567 [14:22] <kenz> alright, thank you anyways
#568 [14:26] * DiamondKing2305 [webchat@cpe-76-177-207-235.natcky.res.rr.com] has joined #minecrafthelp
#569 [14:26] <DiamondKing2305> Hey, I Cant play minecraft
#570 [14:26] * Corbo [webchat@75-134-94-40.dhcp.oxfr.ma.charter.com] has joined #minecrafthelp
#571 [14:26] <Corbo> hello
#572 [14:26] <DiamondKing2305> whenever I log in, it pops up with an error message
#573 [14:27] <Greymagic27> DiamondKing2305, Hey. What's the error message?
#574 [14:27] <Greymagic27> Corbo, Hey. What's the issue?
#575 [14:27] <DiamondKing2305> Unable to save download. ambient1.ogg
#576 [14:27] <DiamondKing2305> that's what it says^
#577 [14:27] <Greymagic27> ??> DiamondKing2305 av/adwcleaner
#578 [14:27] <Absol> DiamondKing2305: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#579 [14:27] <Absol> DiamondKing2305: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#580 [14:27] <DiamondKing2305> Thatll fix my problem?
#581 [14:27] <Greymagic27> DiamondKing2305, Hopefully
#582 [14:28] <DiamondKing2305> and that won\t give me any viruses?
#583 [14:28] <Greymagic27> DiamondKing2305, Nope. It's perfectly safe and owned by malwarebytes
#584 [14:29] <DiamondKing2305> okay, Ill let you know if it works
#585 [14:29] <DiamondKing2305> thanks\
#586 [14:29] <Corbo> Greymagic27 im trying to change my old email and i cant change it because i made a new email and i tried to create a new account with my new email to merge it and then it didn't work so i deleted it and now its stuck
#587 [14:29] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#588 [14:29] <Greymagic27> Corbo, I see. Have you emailed mojang about the issue?
#589 [14:29] <Corbo> yes
#590 [14:29] <Greymagic27> Corbo, Great! Unfortunately, the wait time for account support requests is currently longer than normal. Please refer to this page: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#591 [14:29] <Corbo> i got a bot sent email and i clicked on this
#592 [14:29] <Corbo> ok thanks
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#594 [14:38] * Muzyk_ [webchat@185.234.234.72] has joined #minecrafthelp
#595 [14:38] <Muzyk_> hi
#596 [14:38] <kenz> anyone able to help with authentication errors on mac
#597 [14:46] * mk2 [webchat@dyndsl-092-252-120-084.ewe-ip-backbone.de] has joined #minecrafthelp
#598 [14:46] <mk2> germans?
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#600 [14:50] * heyyitsvale [webchat@c-73-152-255-170.hsd1.va.comcast.net] has joined #minecrafthelp
#601 [14:50] <heyyitsvale> I'm really pissed right now, and I would like to know why it still says demo on my laptop, WHEN I CLEARLY BOUGHT THE DAMN GAME
#602 [14:50] <Absol> heyyitsvale: Please keep it civil
#603 [14:51] <Greymagic27> heyyitsvale, Hey. Have you tried logging out of the launcher. Closing the launcher, then opening it and logging back in?
#604 [14:51] <heyyitsvale> Yes, a billion of times
#605 [14:51] <Greymagic27> heyyitsvale, Could you go here and login? https://account.mojang.com/login
#606 [14:51] <Greymagic27> Does it display you own the game?
#607 [14:52] <heyyitsvale> Yeah, I log in, download and it says the same thing
#608 [14:52] <Greymagic27> heyyitsvale, Have you emailed mojang support about the issue?
#609 [14:52] <heyyitsvale> yes, I have, I gave them a pissed off email.
#610 [14:52] * Absol kicked heyyitsvale from #minecrafthelp (Reason: eyyitsvale :Keep it civilized, you are just a human being)
#611 [15:10] * onZHY [webchat@47.184.139.226] has joined #minecrafthelp
#612 [15:10] <onZHY> Hello?
#613 [15:11] <onZHY> I let my cousin borrow my account and he has changed the name and I was wondering if I could get it changed to "CodenameUser"
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#615 [15:19] * Jules [webchat@cpe-75-82-26-235.socal.res.rr.com] has joined #minecrafthelp
#616 [15:19] <Jules> Hello, I'm having trouble logging into my account and I don't receive emails to reset my password.
#617 [15:19] * Klus21 [webchat@82-209-140-108.cust.bredband2.com] has joined #minecrafthelp
#618 [15:19] <Klus21> I can't remember my email. I can log in to my account on the launcher, but I can't access minecraft realm because my account needs to migrate to a Mojang account and I can't do this without an email. I remember my password and everything but can't migrate my acc please help.
#619 [15:20] <Jules> Ah, saw the notice at the top
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#621 [15:22] * Repo [webchat@85-76-67-127-nat.elisa-mobile.fi] has joined #minecrafthelp
#622 [15:23] <Repo> couldn't connect to server
#623 [15:23] <Repo> couldn't connect to server
#624 [15:23] * Repo [webchat@85-76-67-127-nat.elisa-mobile.fi] has left #minecrafthelp
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#628 [15:52] * Jordan6 [webchat@host-45-78-199-76.dyn.295.ca] has joined #minecrafthelp
#629 [15:53] <Jordan6> HELLO
#630 [15:53] <Dalton> My game loads the launcher just fine, but once trying to open the game, i get stuck on the Mojang logo with the loading bar stuck at about 80%. After it freezes, my game crashes and no matter how hard I try, I can't close the game without a computer reset.
#631 [15:53] <Jordan6> bruh
#632 [15:53] <Jordan6> you gay
#633 [15:53] <Dalton> blows right
#634 [15:53] <Dalton> ye i know
#635 [15:54] <Dalton> i just need some help, m8
#636 [15:54] <Jordan6> are you here to help me or am i here to help you
#637 [15:54] <Jordan6> im supposed to be getting help>
#638 [15:54] <Dalton> I joined to get help
#639 [15:54] <Dalton> me too
#640 [15:54] <Jordan6> me too
#641 [15:54] <Dalton> BRUH
#642 [15:54] <Jordan6> FUCK
#643 [15:54] <Absol> Jordan6: Please keep it civil
#644 [15:54] * mikey [webchat@cpe-173-90-135-73.neo.res.rr.com] has joined #minecrafthelp
#645 [15:54] <Jordan6> FUCK
#646 [15:54] * Absol kicked Jordan6 from #minecrafthelp (Reason: ordan6 :Keep it civilized, you are just a human being)
#647 [15:55] <mikey> hello, im having issues when i load up minecraft. I get an error and says unable to save download. brb.json
#648 [15:56] * JORDAN5 [webchat@host-45-78-199-76.dyn.295.ca] has joined #minecrafthelp
#649 [15:56] <Dalton> can i just get some help
#650 [15:57] <Dalton> My game loads the launcher just fine, but once trying to open the game, i get stuck on the Mojang logo with the loading bar stuck at about 80%. After it freezes, my game crashes and no matter how hard I try, I can't close the game without a computer reset.
#651 [15:59] * seaofvoices [webchat@c-73-166-195-166.hsd1.tx.comcast.net] has joined #minecrafthelp
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#653 [16:00] <seaofvoices> So, I tried to run minecraft but it said it failed to download af_za.json. I didnt have any incompatible software installed, so I'm not sure what to do
#654 [16:02] <mikey> yeah im having the same issue
#655 [16:06] * lead_pipe23 [~Lead@38.29.184.199] has joined #minecrafthelp
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#657 [16:14] * hollz [webchat@c-76-108-189-160.hsd1.fl.comcast.net] has joined #minecrafthelp
#658 [16:15] <hollz> I know my username and password yet Minecraft is still telling me that they are invalid. Any way to help that?
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#665 [16:33] * Bunk [~0@x5f704617.dyn.telefonica.de] has joined #minecrafthelp
#666 [16:35] <Bunk> A q
#667 [16:35] <Bunk> What settings would be needed to create a small or medium sized island ?
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#669 [16:47] * jon [webchat@c-73-58-60-139.hsd1.al.comcast.net] has joined #minecrafthelp
#670 [16:47] <jon> bought wrong version of minecraft
#671 [16:49] <jon> I would like a refund
#672 [16:50] * ronnieb1993 [webchat@0278532c.bb.sky.com] has joined #minecrafthelp
#673 [16:50] <ronnieb1993> HELP ME
#674 [16:51] <ronnieb1993> cantlog into my account and cant recive emails
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#678 [17:00] * Gbug7_ [webchat@XXX59161.htc.net] has joined #minecrafthelp
#679 [17:01] <Gbug7_> I just updated to the latest version and now when I try to play the game it just keeps crashing. help
#680 [17:11] * Suka [webchat@162-224-255-41.lightspeed.brhmal.sbcglobal.net] has joined #minecrafthelp
#681 [17:12] <Suka> I have downloaded the "Wildlife Jungle" mod to my iPad, and when I try to play it, it crashes Minecraft altogether. My other mods work fine, seems to be pertinent to this mod only. I have deleted it and reinstalled it, same results. Any ideas?
#682 [17:16] * whysksks [webchat@c-73-152-255-170.hsd1.va.comcast.net] has joined #minecrafthelp
#683 [17:16] <whysksks> so, my minecraft isnt working even though i just bought it last night. I have the reict
#684 [17:16] <whysksks> receipt**
#685 [17:18] * camjdog [webchat@047-028-203-002.res.spectrum.com] has joined #minecrafthelp
#686 [17:19] <whysksks> and when I drag it to my applications and open up Minecraft, it still says demo. I payed my 27 dollars, so why wont it work. Ive tried everything, logged in and downloaded, closed the launcher and opened it again. I don't know why, but i did email Mojang but nothing is working.
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#690 [17:31] * Hernan [webchat@mobile-107-77-164-70.mobile.att.net] has joined #minecrafthelp
#691 [17:31] <Hernan> Hello
#692 [17:31] <Hernan> Does anyone know how to fix the "unable to connect to world" from xbox to pc?
#693 [17:35] * Hernan [webchat@mobile-107-77-164-70.mobile.att.net] has quit. (Client Quit)
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#695 [17:35] * JocobCornCob [webchat@71-215-22-199.ftmy.centurylink.net] has joined #minecrafthelp
#696 [17:35] <LcA> hello
#697 [17:35] <JocobCornCob> Hi I need help with players connecting to my realm
#698 [17:36] * Red6 [webchat@ip68-96-130-34.om.om.cox.net] has joined #minecrafthelp
#699 [17:36] <JocobCornCob> I just bought the realm and most of the players connected succesfully
#700 [17:36] <JocobCornCob> however two players get the error message not on the whitelist
#701 [17:37] <Red6> I launch minecraft and the progress bar gets about 85-90% done it stops responding gives the message "java(tm) platform SE binary is not responding" anyone know how to fix this?
#702 [17:37] <LcA> hi, i can´t log into my account
#703 [17:39] <LcA> hi, i can´t log into my account
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#707 [18:01] * pekka22 [webchat@82-203-144-25.bb.dnainternet.fi] has joined #minecrafthelp
#708 [18:02] <Ghoul_Shade> Hey, so I am trying to create a new account. However, the "Placing Order" screen has appeared for the past ten minutes and nothing has happened. By purchase will not go through. What can I do to create my account and make the purchase?
#709 [18:02] <pekka22> I don't remember my minecraft account password and I don't have access to email which is connected to that account.
#710 [18:03] * Ghoul_Shade5 [webchat@cpe-184-152-97-148.nj.res.rr.com] has joined #minecrafthelp
#711 [18:03] <Ghoul_Shade> Okay but how do i make my payment order process
#712 [18:03] <Ghoul_Shade> I can't make a new account
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#717 [18:33] * Noah [webchat@cpe-66-27-119-125.san.res.rr.com] has joined #minecrafthelp
#718 [18:33] <Noah> How do I figure out my old user name?
#719 [18:33] * ok [webchat@c-73-207-232-138.hsd1.ga.comcast.net] has joined #minecrafthelp
#720 [18:34] * Woodyinho [webchat@c-73-59-166-224.hsd1.tn.comcast.net] has joined #minecrafthelp
#721 [18:34] <ok> Minecraft Crashes when I try to initialize my game, and it says it's because my driver doesn't support OpenGL, what can I do to fix that?
#722 [18:39] * Bunk [~0@x5f704617.dyn.telefonica.de] has quit. (Quit: WeeChat 2.3)
#723 [18:42] <Woodyinho> Minecraft won't open, it says there is an issue with my files
#724 [18:43] <Noah> How do I figure out my old user name?
#725 [18:54] * PhantomPurger [webchat@50-25-162-117.cabtcmtk02.res.dyn.suddenlink.net] has joined #minecrafthelp
#726 [18:54] <PhantomPurger> I need some assistance
#727 [18:55] <PhantomPurger> So I went to Twitch to allow mods for MC, and whenever I got the launcher up, everything was fine and I could press play and such
#728 [18:56] <PhantomPurger> whenever it finished downloading though, It said this "Unable to save download. jopt-simple-4.5.jar"
#729 [18:57] <PhantomPurger> hello?
#730 [19:04] * bruh [webchat@host-67-45-96-68.hnremote.net] has joined #minecrafthelp
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#734 [19:12] * KapinosGirl [webchat@cpe-172-117-82-178.socal.res.rr.com] has joined #minecrafthelp
#735 [19:12] <KapinosGirl> Hi I need some assistance with multiplayer
#736 [19:22] <KapinosGirl> Every time I try to play multiplayer it does not allow me to or work. When I try to play with my brother on his lap top
#737 [19:23] * sanzarx [webchat@cpe-107-11-248-19.columbus.res.rr.com] has joined #minecrafthelp
#738 [19:23] <KapinosGirl> can anyone help me with this
#739 [19:24] <KapinosGirl> Every time I try to play multiplayer it does not allow me to or work. When I try to play with my brother on his lap top
#740 [19:24] <KapinosGirl> 1 user has joined
#741 [19:33] <sanzarx> I downloaded (and paid for) minecraft java edition on my ibuypower windows 10 desktop. When I go to the launcher, and go to settings, it says play new release. I am not updated to 1.14.2 or any version really because everytime I try to launch, it goes to a new window, has the mojang symbol and tries to load. After a bit when I hover over the icon o
#742 [19:33] <sanzarx> f the crafting table at the bottom of the screen, it says minecraft 1.14.2 not responding. If anyone can help that would be great.
#743 [19:33] * Danforth [webchat@c-73-198-106-188.hsd1.nj.comcast.net] has joined #minecrafthelp
#744 [19:35] <Danforth> I bought Minecraft for my son, but the Mojang site endlessly "processes" my $0.10 payment and never finishes. Does anyone on this forum know how I can get support to authorize my son's account?
#745 [19:36] <sanzarx> then afterwords, it says java(TM) platform SE binary is not responding.
#746 [19:37] <Danforth> To clarify, I bought the Java version at full price and the problem I'm having is that the payment of $0.10 won't take to validate his account as his parent
#747 [19:40] <sanzarx> will a better video card fix this?
#748 [19:43] * Bunk [~0@x5f704617.dyn.telefonica.de] has joined #minecrafthelp
#749 [19:43] <KapinosGirl> my multiplayer is not working can anyone help me
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#756 [19:49] <alec> hi my game keeps crashing on startup can anyone hellp
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#758 [19:52] * deartag [webchat@153.147.19.93.rev.sfr.net] has joined #minecrafthelp
#759 [19:52] <deartag> hi !!
#760 [19:52] <deartag> i lost my password can you help me ?
#761 [19:53] <alec> hi
#762 [19:53] <deartag> and i can connect into minecraft
#763 [19:53] <deartag> can't
#764 [19:54] <alec> email reset
#765 [19:54] <deartag> doesn't work i don't receive the email
#766 [19:55] <deartag> from mojang nothing
#767 [19:55] * Bunk1 is now known as Bunk
#768 [19:55] <deartag> and i'm sur that is my email account
#769 [19:55] <deartag> for minecraft
#770 [19:56] <Bunk> Hmm, i started a map and i am in "Colorado" somehow. There is no stone, nowhere. What should one do there ?
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#772 [19:58] * alec [webchat@c-73-65-172-12.hsd1.ut.comcast.net] has joined #minecrafthelp
#773 [19:59] <alec> my game keeps crashing on start what should i do
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#776 [20:08] <jerim79> I am trying to recover my password after someone migrated my account from Mojang to Minecraft.net. I do the email reset but never get the email.
#777 [20:12] * matthew_h_33 [webchat@71-222-148-183.albq.qwest.net] has joined #minecrafthelp
#778 [20:13] <matthew_h_33> i have a problem with my account where its not getting the email from mojang that resets my password
#779 [20:14] <matthew_h_33> i look thru everything and still dont see it
#780 [20:14] * bozney123 [webchat@c-68-55-37-78.hsd1.mi.comcast.net] has joined #minecrafthelp
#781 [20:15] <bozney123> can anybody help me with the error monitor process Monitor fatal process crashed with exit code one
#782 [20:18] * kenz [webchat@50-248-90-105-static.hfc.comcastbusiness.net] has joined #minecrafthelp
#783 [20:18] <kenz> hi I recently bought and downloaded Minecraft, anytime I try to access multiplayer or realms I get an authentication error
#784 [20:18] <kenz> it says the servers are down but this has been happening for 3 days now
#785 [20:19] <kenz> im on Mac if that helps
#786 [20:19] <bozney123> i dont think anybody else is on
#787 [20:19] <kenz> ahh
#788 [20:24] * Unedafeted [webchat@CPE9050cabe6583-CM9050cabe6580.cpe.net.cable.rogers.com] has joined #minecrafthelp
#789 [20:24] <Unedafeted> I need to refund my minecraft Java edition
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#792 [20:27] <jerim79> missing reset email seems to be a common issue
#793 [20:27] * Undeafeted [webchat@CPE9050cabe6583-CM9050cabe6580.cpe.net.cable.rogers.com] has joined #minecrafthelp
#794 [20:27] <Undeafeted> I need to refund Minecraft Java Edition
#795 [20:30] * dfg [webchat@CPE9050cabe6583-CM9050cabe6580.cpe.net.cable.rogers.com] has joined #minecrafthelp
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#797 [20:31] * HM_Merdock [webchat@cpe-172-117-82-178.socal.res.rr.com] has joined #minecrafthelp
#798 [20:31] <HM_Merdock> hi can anyone help me please
#799 [20:31] <dfg> I need help
#800 [20:31] <HM_Merdock> with what DFG
#801 [20:31] <dfg> I need to refund my java edition
#802 [20:32] <Maniac_25> We have minecraft Java 1.14.2, purchased in Dec 2014. Have read we can upgrade to Windows 10 for free. However, cannot find redeem code. Can anyone help?
#803 [20:32] <HM_Merdock> I didn't know that.
#804 [20:33] <dfg> Maniac_25 they canceled that feature like a year ago
#805 [20:34] <Maniac_25> It is still on help.mojang.com, on multiple pages. Seems silly that they don't take it down. Where do we read that it is cancelled?
#806 [20:35] <HM_Merdock> do any of you know why I can not play multiplayer with another person on another computer in the same household?
#807 [20:36] <HM_Merdock> for some reason I cant connect and idk why
#808 [20:36] <GreyVulpine> Maniac_25 -https://help.mojang.com/customer/en/portal/articles/2064007-minecraft-for-windows-10
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#810 [20:37] <GreyVulpine> HM_Merdock - Usually because of security software, firewall, that sort of thing will block minecraft from communicating correctly
#811 [20:37] <dfg> Grey Vulpine how can I refund my java edition
#812 [20:37] <GreyVulpine> https://help.mojang.com/customer/portal/emails/new
#813 [20:38] <dfg> GreyVulpine how can I refund my java edition
#814 [20:38] <GreyVulpine> https://help.mojang.com/customer/portal/emails/new
#815 [20:38] <HM_Merdock> can you walk me through how I can play multiplayer
#816 [20:38] <Maniac_25> I appreciate the link, but we have tried to follow it before and can't find the button for the gift code that is mentioned in the article.
#817 [20:39] <GreyVulpine> Maniac_25 - When did you purchase minecraft java edition?
#818 [20:40] <Maniac_25> I bought it in Dec 2014.
#819 [20:40] <dfg> Around a week ago
#820 [20:41] <GreyVulpine> Maniac_25 - Then you would see something like: https://i.stack.imgur.com/AnAQq.png
#821 [20:41] <GreyVulpine> Where there's a "Claim your free copy button" there
#822 [20:42] <Maniac_25> I think we were on the wrong page let me try again. Thank you.
#823 [20:43] * bozney123 [webchat@c-68-55-37-78.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#824 [20:43] <Maniac_25> Wow, thank you very much. Not sure why we didn't get to the right page initially, but we were very close. Take care!
#825 [20:43] * GreyVulpine nods
#825 [20:43] <GreyVulpine> You as well
#826 [20:44] * Maniac_25 [webchat@47.182.219.74] has quit. (Quit: webchat.esper.net)
#827 [20:45] <dfg> I need to return my Java edition.
#828 [20:45] <GreyVulpine> You can do so by filing a ticket at: https://help.mojang.com/customer/portal/emails/new
#829 [20:46] <dfg> I have already sent an email but haven't gotten a reply for around 2 days now.
#830 [20:46] <GreyVulpine> The backlog for replies is about 2 months
#831 [20:46] <dfg> Oh wow
#832 [20:47] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-?b_id=5408
#833 [20:47] <dfg> Well then thx for the help.
#834 [20:47] <Bunk> is there an irc for " in game " talk ?
#835 [20:48] <GreyVulpine> Erm? Is there ingame chat? Yes, press T
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#837 [20:53] * Melindawonch75 [webchat@136.143.149.100] has joined #minecrafthelp
#838 [20:58] <Melindawonch75> I need to reset security questions but I don't have access to the email address.
#839 [21:00] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/2405037
#840 [21:00] * dfg [webchat@CPE9050cabe6583-CM9050cabe6580.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#841 [21:01] <Melindawonch75> is there a way to change the email address
#842 [21:09] <Bunk> GreyVulpine: No, i meant, where maps digging sites a.s.o. can be discussed
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#847 [21:53] <amarshutz> my game keeps crashing whenever I open it. I got a new computer and haven't been able to play on it since I got it
#848 [21:53] <editz> i dont have my free code from mojang to windows ten
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#851 [21:57] * nick is now known as Guest92393
#852 [21:57] * Alexx [webchat@174-087-023-208.dhcp.chtrptr.net] has joined #minecrafthelp
#853 [21:57] <Guest92393> hi im having problem remembering my security questions and i no longer have access to the email registered to my minecraft username
#854 [21:58] <Guest92393> what are my options
#855 [21:58] * Alexx [webchat@174-087-023-208.dhcp.chtrptr.net] has joined #minecrafthelp
#856 [21:59] <Alexx> Hi i got a new PC and am trying to redownload minecraft, i have already bought the game previously but it is not letting me download the game and asks me to buy it. and i bought the full game not a trail or any sorts of that
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#861 [22:05] <JLC> We have been trying to make the 10 cent payment required for parental permission so that my son can play the java edition. However, we only get the never ending swirl~the payment never goes through, which means he can't play. It's doubly upsetting because we are trying to do all the things Mojang requires, but there is no other place to put in for
#862 [22:05] <JLC> parental consent. Can someone tell me what the issue is and if there is an alternative that satisfies Mojang's requirement but will allow him to be able to play for the game code he saved up so long for?
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#864 [22:08] * G7 [webchat@lnsm2-montrealdj-142-116-216-197.internet.virginmobile.ca] has joined #minecrafthelp
#865 [22:08] <G7> Is there any easy way to recover my username if I know the email address associated with the account?
#866 [22:09] * nick [webchat@c-24-10-174-61.hsd1.ut.comcast.net] has joined #minecrafthelp
#867 [22:09] <nick> nick
#868 [22:09] * nick is now known as Guest21549
#869 [22:10] <Guest21549> Im not able to remember my security questions and the email i used is no longer able to be accesed, what do i do?
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#873 [22:20] <Bob> I have a Mac
#874 [22:20] <Austin42acosta> my dads purchase charged but it wouldnt let me play the full game
#875 [22:20] <Austin42acosta> he got charged and it said he payed but its not working
#876 [22:21] <Austin42acosta> im on mac by the way
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#879 [22:22] <garrett> i need to change my password but dont have acces to the email suppurted with the account
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#883 [22:26] * holidays99 [webchat@65.49.38.143] has joined #minecrafthelp
#884 [22:27] <holidays99> how to fix game crash when start?
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#886 [22:52] * onewhoListens [webchat@c-68-37-161-91.hsd1.mi.comcast.net] has joined #minecrafthelp
#887 [22:53] <onewhoListens> anyone here? im desperate
#888 [23:00] <Austin42acosta> will you guys respond tonight or tommorow
#889 [23:04] <onewhoListens> who is u guys
#890 [23:05] <Austin42acosta> me
#891 [23:05] <Austin42acosta> im a person like you looking for help
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#893 [23:16] * Connor [webchat@d108-172-244-126.bchsia.telus.net] has joined #minecrafthelp
#894 [23:16] <Connor> Hello?
#895 [23:17] <Connor> every time I try to launch Minecraft it crashs like wtf
#896 [23:39] * shaw5lee [webchat@c-76-106-34-227.hsd1.md.comcast.net] has joined #minecrafthelp
#897 [23:42] <shaw5lee> Any time I have attempted to run my minecraft, after I have logged in and it has downloaded the newest version, when I click 'play' it ALWAYS (for the past year+) has immediately given me a "An unexpected issue has occurred and the game has crashed. We're sorry for the inconvenience." I'm not sure what to do, it doesn't seem like a server error fro
#898 [23:42] <shaw5lee> m minecraft. Their website says that everything is running good
#899 [23:42] <shaw5lee> I have the crash report but I'm not sure where I should put it
#900 [23:45] <Austin42acosta> It charged all the money to my dad but i still cant play and it says buy minecraft.