#1 [00:00] * carson [webchat@99-114-221-172.lightspeed.moblal.sbcglobal.net] has joined #minecrafthelp
#2 [00:00] <carson> hello
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#4 [00:00] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#5 [00:01] <carson> I am having issues resetting my security questions. Can anyone help me?
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#11 [01:09] * Cody_Field [webchat@159.201.dsl.syd.iprimus.net.au] has joined #minecrafthelp
#12 [01:11] <Cody_Field> Everytime i go to buy Minecraft Java Edition it comes up with "An error occurred while placing order, please verify credit card info and try again", i have tried multiple cards
#13 [01:27] * baconboy [webchat@cpe-74-136-79-104.kya.res.rr.com] has joined #minecrafthelp
#14 [01:27] <baconboy> Hello. I need help with my java
#15 [01:28] <baconboy> can someone help me please???
#16 [01:31] * needhelp [webchat@ip68-230-116-227.ph.ph.cox.net] has joined #minecrafthelp
#17 [01:32] <needhelp> i have bought and created a minecraft account. i cannot log in to minecraft.net or the launcher minecraft.net does nothing and the launcher says cannot connect to server. i had used a friends computer to see if it worked and it did but does not work on my computer. please help me. also i was only able to buy minecraft because i went to mojang.com a
#18 [01:32] <needhelp> nd got it there i was never able to log in to minecraft.net even after i verified my account. i am lost in this and desperately need help
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#20 [02:36] * gamer [webchat@5e088971.bb.sky.com] has quit. (Quit: webchat.esper.net)
#21 [02:52] * Ecto [webchat@125-237-146-120-fibre.sparkbb.co.nz] has joined #minecrafthelp
#22 [02:52] <Ecto> guys I am having a issue running the demo java minecraft
#23 [03:02] * Blackfyre [webchat@223.237.246.152] has joined #minecrafthelp
#24 [03:03] <Blackfyre> I wanted to know if there is a resource pack to make the java maps more like the bedrock ones, where grass and water colour in maps are biome-dependent instead of the regular same colour
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#26 [03:23] * b7 [webchat@71-38-243-186.lsv2.qwest.net] has joined #minecrafthelp
#27 [03:23] <b7> How do I cancel a minecraft realm subscription
#28 [03:24] * b7 [webchat@71-38-243-186.lsv2.qwest.net] has quit. (Client Quit)
#29 [04:01] * ScytheAttack [webchat@31.145.128.11] has joined #minecrafthelp
#30 [04:02] <ScytheAttack> hi
#31 [04:02] <ScytheAttack> i created an account but i cant login
#32 [04:02] <ScytheAttack> i changed my password too
#33 [04:03] <ScytheAttack> but i still cant login
#34 [04:08] * Samurai [webchat@c-24-131-46-98.hsd1.ga.comcast.net] has joined #minecrafthelp
#35 [04:09] <Samurai> The game crashed whilst initializing game
#36 [04:09] <Samurai> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL "ANY SOLUTION PLEASE"
#37 [04:15] * theBlueOrigin [webchat@79-112-240-93.rdsnet.ro] has joined #minecrafthelp
#38 [04:16] <theBlueOrigin> Hi, can someone help me? I can't recive any Mojang mails and I need it to reset my security questions because I forget it
#39 [04:17] <theBlueOrigin> I maked a ticket but no one answer me
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#42 [04:23] * ayob [webchat@185.136.149.217] has joined #minecrafthelp
#43 [04:40] <Greymagic27> ??> Samurai win/dxdiag
#44 [04:40] <Absol> Samurai: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#45 [04:45] * nick8 [webchat@cpe-124-176-226-238.vb02.vic.asp.telstra.net] has joined #minecrafthelp
#46 [04:48] <nick8> Hi, I'm trying to play Minecraft with an account that has had the game before the 'Mojang accounts' were introduced. I have tried to migrate but have been unsuccessful. Any help would be apreciated
#47 [04:49] <Greymagic27> nick8, Hey. What happens when you try to migrate your account?
#48 [04:55] * panagiotis [webchat@athedsl-4408270.home.otenet.gr] has joined #minecrafthelp
#49 [04:56] <panagiotis> why i can not login?
#50 [04:56] <Samurai> Absol: https://paste.ubuntu.com/p/9QkhyqKrYw/
#51 [04:56] <Greymagic27> panagiotis, Hey. What does it say when you try to login?
#52 [04:57] <panagiotis> nothing i just presse login and i do not do nothing
#53 [04:58] <Greymagic27> panagiotis, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Absol will send below:
#54 [04:58] <Greymagic27> ??> panagiotis tools/hjt
#55 [04:58] <Absol> panagiotis: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#56 [04:58] <Absol> panagiotis: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#57 [04:59] <Greymagic27> Samurai, Thanks. Your specs are below the needed requirements to play minecraft and the latest driver that was made for your processor dates back to 2013. This means that you won't be able to play 1.14+ and may have a hard time playing any versions under 1.14
#58 [05:00] <Samurai> I tried playing 1.13.2 and no go
#59 [05:00] <Samurai> updated intel drivers but yeah 2013
#60 [05:01] <Greymagic27> Samurai, If you're using a desktop PC look into buying a GPU or buying a new PC all together
#61 [05:01] <Samurai> ok thanks for the help
#62 [05:02] <Greymagic27> Samurai, No problem!
#63 [05:02] * Clonemonkey [webchat@120.158.38.247] has joined #minecrafthelp
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#65 [05:02] <Clonemonkey> Hello.
#66 [05:03] <Greymagic27> Clonemonkey, Hey. How can we help?
#67 [05:03] <Clonemonkey> my q related to multiple user ID's
#68 [05:04] <Greymagic27> Clonemonkey, Sure. What's the question?
#69 [05:04] <Clonemonkey> My son & I have two profiles on one account. Apparently this means we CAN NOT both be on either a LAN world or a realm at the same time.
#70 [05:04] <Clonemonkey> is this true?
#71 [05:05] <Greymagic27> Clonemonkey, That's true. If you're sharing an account that means only one of you can play at once
#72 [05:05] <Greymagic27> If you want to play lan, you need to buy a second account
#73 [05:05] <Clonemonkey> right.
#74 [05:05] <Clonemonkey> so one of us has to get a 2nd accnt?
#75 [05:05] <Greymagic27> Clonemonkey, Yes
#76 [05:05] <Clonemonkey> is it cheaper to get a 2nd one?
#77 [05:06] <Clonemonkey> also I imagine it will have to use a different email account??
#78 [05:08] <Greymagic27> Clonemonkey, You'll need to use a different email address yes, but it will be the same price as the first account as your buying the game again
#79 [05:08] <Clonemonkey> although I notice it has gone up in price
#80 [05:09] <Clonemonkey> since I bought it a few years ago for $25
#81 [05:09] <Greymagic27> Clonemonkey, What's the price now?
#82 [05:10] <Clonemonkey> in OZ it's $35
#83 [05:10] <Greymagic27> Clonemonkey, When you bought it, it may have been on a sale or the price may have just increased
#84 [05:11] <Clonemonkey> perhaps anyway thanks you for your sage wisdom!!
#85 [05:11] <Greymagic27> Clonemonkey, Haha. You're welcome
#86 [05:11] <Clonemonkey> bye
#87 [05:11] <Clonemonkey> bye
#88 [05:12] * Clonemonkey [webchat@120.158.38.247] has left #minecrafthelp
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#91 [05:27] <nick8> Hi grey magic! It says that I have no account with that username
#92 [05:31] * dutchpeople1 [webchat@217-62-183-242.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#93 [05:31] * adisor21 [webchat@188-25-204-177.rdsnet.ro] has joined #minecrafthelp
#94 [05:31] <dutchpeople1> my minecraft keeps crashing while starting up
#95 [05:31] <dutchpeople1> here is my crashlog
#96 [05:33] * adisor21 [webchat@188-25-204-177.rdsnet.ro] has quit. (Client Quit)
#97 [05:35] <dutchpeople1> https://paste.gg/p/anonymous/c82bbf7c4f3546fcb8a6089b20afa751/files/009c6c568c1c4d979e5489dda0882cca/raw
#98 [05:35] <dutchpeople1> sorry it took so long
#99 [05:36] <dutchpeople1> here is the crash log
#100 [05:42] <dutchpeople1> its since yesterday
#101 [05:43] <dutchpeople1> never had problems before
#102 [06:03] <dutchpeople1> hello?
#103 [06:11] * seifhani [webchat@host-156.208.114.92-static.tedata.net] has joined #minecrafthelp
#104 [06:12] <seifhani> Is there anyone help me?
#105 [06:13] <seifhani> Can not set password
#106 [06:14] <seifhani> You do not receive a message specifying the password on an email
#107 [06:15] * nick8 [webchat@cpe-124-176-226-238.vb02.vic.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#108 [06:16] * Darkweeble [webchat@ip-89-103-241-188.net.upcbroadband.cz] has joined #minecrafthelp
#109 [06:16] <Darkweeble> Hello can you help me ?
#110 [06:22] * Darkweeble [webchat@ip-89-103-241-188.net.upcbroadband.cz] has quit. (Quit: webchat.esper.net)
#111 [06:24] * dutchpeople1 [webchat@217-62-183-242.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#112 [06:25] <Greymagic27> ??> seifhani account/send-email
#113 [06:25] <Absol> seifhani: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#114 [06:25] <Absol> seifhani: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#116 [06:45] * Dire_ is now known as __Dire
#117 [06:55] * Yuoa [webchat@176-169-51-0.abo.bbox.fr] has joined #minecrafthelp
#118 [06:56] <Yuoa> Hi !
#119 [07:22] * Suka [webchat@162-224-255-41.lightspeed.brhmal.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#120 [07:59] * vivicoubar [webchat@alille-658-1-76-163.w92-147.abo.wanadoo.fr] has joined #minecrafthelp
#121 [07:59] <vivicoubar> hello!
#122 [08:00] <vivicoubar> I need some help because when i try to play on a server, my minecraft crash just after 4 seconds :/
#123 [08:00] * Fight_4_UR_Life [webchat@static-acs-24-154-99-188.zoominternet.net] has joined #minecrafthelp
#124 [08:01] <vivicoubar> need some help because when i try to play on a server, my minecraft crash just after 4 seconds :/ can you help me Fight_4_UR_Life? :3
#125 [08:01] <Fight_4_UR_Life> Hi guys! i just wanted to ask this question. Ok, so i was buying Minecraft, but when i clicked continue right after credit card info, it said placing order, but would not load! i tried on Google Chrome and Safari! I asked Mojang customer support, too
#126 [08:03] <Fight_4_UR_Life> vivicoubar, are you playing on 1.13.2? That is a way better way to play on servers, not as many crashes. too many bugs in latest version
#127 [08:03] <vivicoubar> No, i tryed on 1.8.9
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#129 [08:04] * Fight_4_UR_Life [webchat@static-acs-24-154-99-188.zoominternet.net] has quit. (Client Quit)
#130 [08:08] * Porkyle [~Porkyle@37-136-5-137.rev.dnainternet.fi] has joined #minecrafthelp
#131 [08:24] * Gerard [webchat@185.242.5.99] has joined #minecrafthelp
#132 [08:24] <Gerard> Is it possible to log in with my security questions?
#133 [08:28] <Gerard> I've been searching the mojang help for a long time and I cant find a way to attempt to login with my security questions. My email has been unfortunately comprimised
#134 [08:30] * MissMarzenia [~marzenia@cuddles.missmarzenia.com] has quit. (Ping timeout: 190 seconds)
#135 [08:30] * Marzenia [~marzenia@cuddles.missmarzenia.com] has joined #minecrafthelp
#136 [08:38] * rawrXDuW [webchat@6.153.184.177.providersos.com.br] has joined #minecrafthelp
#137 [08:38] <rawrXDuW> bom dia
#138 [08:40] <rawrXDuW> I was banned from a server and they have no evidence that I was doing something wrong and I had already spent money on that server can I do something about it? denounce the service or something?
#139 [08:54] * kubat1234 [webchat@a103.net148.okay.pl] has joined #minecrafthelp
#140 [08:54] * Bunk [~0@x5f700398.dyn.telefonica.de] has joined #minecrafthelp
#141 [08:55] <kubat1234> I am not under 13 years old, but I still need parent's permission to play realms.
#142 [08:57] <kubat1234> Is anybody there
#143 [08:57] <kubat1234> ?
#144 [08:58] <Bunk> I set a game session to beginner mode and there are masses of creatures at night. Is it common to stay indoors at night ?
#145 [08:59] <kubat1234> Yes
#146 [08:59] <kubat1234> Can you help me?
#147 [08:59] <kubat1234> Can you help me?
#148 [09:00] * rawrXDuW [webchat@6.153.184.177.providersos.com.br] has left #minecrafthelp
#149 [09:00] <Bunk> kubat1234: I don'think so. I am noob
#150 [09:01] <Bunk> I got killed two times. Is it possible to find my lost items ?
#151 [09:01] <kubat1234> Is anybody there?
#152 [09:02] <Andrio> Bunk, do you know where you died?
#153 [09:03] <Bunk> Andrio: Yes
#154 [09:14] * Lord_of_Life_ [~Lord@46.217.156.229] has joined #minecrafthelp
#155 [09:15] <Andrio> Bunk, what's the problem then?
#156 [09:15] <Andrio> did they despawn?
#157 [09:15] <Bunk> i can not check atm. I will check later.
#158 [09:16] <Andrio> ok
#159 [09:16] <Bunk> i thought, they could vanish with time
#160 [09:16] <Andrio> They do
#161 [09:16] * Lord_of_Life [~Lord@46.217.156.63] has quit. (Ping timeout: 198 seconds)
#162 [09:16] <Andrio> You have 5 minutes, though it only ticks down as long as the chunks are loaded.
#163 [09:17] * Instargram [webchat@49.142.13.154] has joined #minecrafthelp
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#165 [09:18] <Bunk> ugh
#166 [09:18] <Bunk> that is bad
#167 [09:18] <Andrio> mm
#168 [09:21] * VADemon [~VADemon@2a01:4f8:212:2f1d:88::41] has quit. (Ping timeout: 198 seconds)
#169 [09:24] <Bunk> So, when i dig, it is mostly dark. How can i see if there are items in the wall, since i can not pitch a candle every inch
#170 [09:25] <Andrio> I use OptiFine. A potion of night vision will also work.
#171 [09:31] <Bunk> Andrio: And those are items achieved later in the game ?
#172 [09:32] <Andrio> OptiFine is a game mod that allows you to light your way by merely wielding a torch.
#173 [09:33] <Andrio> And to make a potion of night vision, you need to visit the nether and get a blaze rod.
#174 [09:39] <Bunk> That seems to be later in the game.
#175 [09:39] <Andrio> mm
#176 [09:43] * kubat1234 [webchat@a103.net148.okay.pl] has quit. (Quit: webchat.esper.net)
#177 [09:50] * Xeyame [~Xeyame@server-w58zxb.xeya.me] has quit. (Quit: Quit)
#178 [09:56] * Xeyame [~Xeyame@server-w58zxb.xeya.me] has joined #minecrafthelp
#179 [09:56] * Off [webchat@70-59-76-196.mpls.qwest.net] has joined #minecrafthelp
#180 [09:57] <Off> It says i don't have enough space to play
#181 [09:58] <Andrio> Make space then?
#182 [10:06] * Peter [webchat@pool-100-1-205-95.nwrknj.fios.verizon.net] has joined #minecrafthelp
#183 [10:06] * Peter is now known as Guest76852
#184 [10:08] <Guest76852> Everytime I boot up minecraft I get an error message saying Java(TM) Platform SE Binary stopped working. I've restarted my computer, uninstalled and reistalled miecraft, updated Windows, java, and my drivers.
#185 [10:08] <Greymagic27> ??> Guest76852 av/adwcleaner
#186 [10:08] <Absol> Guest76852: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#187 [10:08] <Absol> Guest76852: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#188 [10:09] * Guest76852 [webchat@pool-100-1-205-95.nwrknj.fios.verizon.net] has quit. (Client Quit)
#189 [10:23] * Gachinio [webchat@254.250.167-231.clt-home.maxlinktecnologia.com.br] has joined #minecrafthelp
#190 [10:23] <Gachinio> io netty channel abstractchannel annotatedconnectexception connection refused no further information
#191 [10:25] <Andrio> where?
#192 [10:37] <Bunk> thanks for support Andrio
#193 [10:37] * Bunk [~0@x5f700398.dyn.telefonica.de] has quit. (Quit: WeeChat 2.3)
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#197 [10:54] <maw> I'm unable to play realms with my friends. Every time I join, after approximately 1 - 2 minutes (or sometimes less than that) I get disconnected with the following error: Connection Lost, Internal Exception: java.IOException: An existing connection was forcibly closed by the remote host
#198 [10:55] * Cass [webchat@wsip-70-165-119-212.br.br.cox.net] has joined #minecrafthelp
#199 [10:56] <Cass> My son is trying to turn off Beta mode on his Minecraft game. I have been told to uninstall and reinstall the game. However, I was reading people comments about this issue and those who have tried to unistall and reinstall the game cannot access their previously saved worlds. I do not want my son to lose any of his saved progress or worlds due to u
#200 [10:56] <Cass> ninstalling and reinstalling the game.
#201 [10:56] <Cass> This is a mistake on your part...gamers should not be paying the price for your mistake. It is wrong for you all to do nothing to help the situation you caused. I have contacted XBOX support and they did all they could do...but stated it is an in-game issue and you, the developers, are the ONLY ones who can help. Please help me with the problem you
#202 [10:56] <Cass> have caused. The XBOX Support request number I was given is 1474418719
#203 [10:57] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#204 [10:57] * Jacob [webchat@252.113.broadband4.iol.cz] has joined #minecrafthelp
#205 [10:58] <Jacob> Hi. I have just one little problem. I can´t remember my account name connected to my email adress which i can get in to.
#206 [10:59] <Jacob> So i can´t migrate from old type of account
#207 [10:59] * canip2011 [webchat@93-163-79-165-dynamic.dk.customer.tdc.net] has joined #minecrafthelp
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#214 [11:15] * itsLOUISE1501 [webchat@host86-175-24-123.range86-175.btcentralplus.com] has joined #minecrafthelp
#215 [11:16] * dusty [webchat@75.35.73.100] has joined #minecrafthelp
#216 [11:16] <itsLOUISE1501> How can I download mincecraft on my pc without having to pay again? I bought and redeemed a code which I used on my xbox but want to play on here instead?
#217 [11:17] <dusty> I cant seem to get the game to play it just says play demo. I have logged in to the account but what do I need to do next
#218 [11:19] <dusty> I will add that I am a computer tech so I have some knowledge but I have never messed with minecraft
#219 [11:20] <mattym> dusty, Are you sure you are logging in with the correct account details?
#220 [11:21] <mattym> dusty, If so, log into this page and let us know what you see. account.mojang.com/me
#221 [11:22] <dusty> well it shows the game in the my game section when I log in. I am doing this for a customer because they couldn't figure it out
#222 [11:22] <itsLOUISE1501> How can I download mincecraft on my pc without having to pay again? I bought and redeemed a code which I used on my xbox but want to play on here instead?
#223 [11:23] <mattym> ??> dusty launcher/relog
#224 [11:23] <Absol> dusty: Click your Minecraft username (or email address) in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#225 [11:23] <mattym> itsLOUISE1501, Anything on the consoles is a completely separate purchase for either of the PC versions.
#226 [11:23] <dusty> ty Absol I did that twice already, what am I expecting when I do it
#227 [11:24] <mattym> for/from
#228 [11:24] <mattym> dusty, Are you sure it was done in the exact way/order it was written by Absol
#229 [11:24] * itsLOUISE1501 [webchat@host86-175-24-123.range86-175.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#230 [11:24] * Kian [webchat@cpc97082-uddi27-2-0-cust349.20-3.cable.virginm.net] has joined #minecrafthelp
#231 [11:24] <dusty> I get the personal info screen with profile and skin on the left
#232 [11:24] * Kawaii_Arisu [webchat@cpc129778-papw8-2-0-cust493.know.cable.virginm.net] has joined #minecrafthelp
#233 [11:24] <Kawaii_Arisu> Hi
#234 [11:25] <Kian> hi i would like some help regarding getting minecraft to run on my PC
#235 [11:25] <mattym> dusty, And it still only gives the Demo mode option, or is there anything else that its doing?
#236 [11:25] <mattym> Kian, Explain the problem you are having with doing so.
#237 [11:26] * Jacob [webchat@252.113.broadband4.iol.cz] has quit. (Quit: webchat.esper.net)
#238 [11:26] <Kawaii_Arisu> Can someone tell me how do i do the "10 cent charge" to be able to use realms and to prove im over 13 ?
#239 [11:27] <Kian> when i try to open the latest version of the game, it opens java control panel instead. and with older versions, it does not open at all
#240 [11:27] <dusty> just the demo mode
#241 [11:27] <mattym> Kawaii_Arisu, Have you read this page https://help.mojang.com/customer/portal/articles/1780997
#242 [11:28] <mattym> dusty, Was it run on a demo account before the purchase was made?
#243 [11:28] <Kawaii_Arisu> Yes i know this mattym but where do i Do The "10 Cent Charge" !
#244 [11:28] <mattym> Kian, It opens the Java Control Panel, or just a Java message window?
#245 [11:28] <dusty> Im sorry I don't know but I assume so
#246 [11:29] <mattym> Kawaii_Arisu, I would assume the parental account needs to make the charge. I believe there should be an option to start the process somewhere on your account where it says you need the parental permission.
#247 [11:30] <mattym> dusty, May need to do the following from Absol
#248 [11:30] <mattym> ??> dusty win/reinst
#249 [11:30] <Kian> the java control panel, for changing settings within java.
#250 [11:30] <Absol> dusty: You may need to reinstall the locally installed files that Minecraft puts into place.
#251 [11:30] <Absol> dusty: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#252 [11:30] <mattym> Kian, You may also need to do the instructions Absol provided the other user. That is very strange behavior for the program to do.
#253 [11:30] <Kawaii_Arisu> Absol can you help me with the "10 Cent charge" ?
#254 [11:31] <mattym> Kawaii_Arisu, Read what I wrote.
#255 [11:31] * kid [webchat@ca101.uvpn.me] has joined #minecrafthelp
#256 [11:31] <kid> hi
#257 [11:32] <Kawaii_Arisu> "Make the charge" yh the parents wont just go out and just go to mojangs head quarters and ask "can i make a 10 cent charge"
#258 [11:32] <kid> uh my name in mc is fucc_boy, and i got banned on allmos t all the server help!
#259 [11:32] <kid> servers
#260 [11:33] <Kawaii_Arisu> Well what do you expect with such a name xD
#261 [11:33] <Kian> though trying just there, with 1.7.2, it says i have a lack of updated graphics drivers, after already checking on my manufacturers website, the latest update is from 2013
#262 [11:33] <mattym> Kawaii_Arisu, There is no place to go for it. You need to start the process through your account. Probably a link to do so somewhere on the page it tells you about needing the permissions. That should start the process for getting the permissions
#263 [11:33] <mattym> Kawaii_Arisu, Included should at some point be a payment page.
#264 [11:33] <mattym> Kian, Oh, that could be an issue.
#265 [11:34] <mattym> ??> Kian win/dxdiag
#266 [11:34] <Absol> Kian: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#267 [11:34] <kid> broo so icant change my name?
#268 [11:34] <mattym> kid, Log into your account.mojang.com/me page, and see if you can change the username. If you cannot, you may need to wait.
#269 [11:34] <kid> ye ik i changed for like 2 days
#270 [11:35] <mattym> kid, Then you will need to wait till the end of the 30 day name change period.
#271 [11:35] <kid> F.
#272 [11:35] * kid [webchat@ca101.uvpn.me] has quit. (Client Quit)
#273 [11:37] <Kawaii_Arisu> mattym no such thing as a "link" to do with it it just says "you can do a Credit Card Fee" wich is pathetic if there is no dam link for the fee.
#274 [11:38] * John [webchat@mh1-dsl-72-49-57-18.fuse.net] has joined #minecrafthelp
#275 [11:38] * dusty [webchat@75.35.73.100] has joined #minecrafthelp
#276 [11:38] * John is now known as Guest45942
#277 [11:38] <dusty> absol, if youre still here it worked
#278 [11:38] <mattym> dusty, Ok
#279 [11:39] <dusty> thank you so much
#280 [11:39] <mattym> Kawaii_Arisu, Then you will need to do as the other page suggested and contact Mojang support.
#281 [11:39] * dusty [webchat@75.35.73.100] has quit. (Client Quit)
#282 [11:39] <Guest45942> My friends and I can't connect to our realm server. It first happened as the usual maintenance occurred. When we tried logging back in it gave us an error. This has been going on for the past day. Are the servers down or something?
#283 [11:40] <mattym> Guest45942, Has the Realm owner tried to join?
#284 [11:40] <Guest45942> yes
#285 [11:40] <Kian> okay, i have the ubuntu link: https://paste.ubuntu.com/p/hd58z8x797/
#286 [11:40] <mattym> Guest45942, What is the error?
#287 [11:40] * Cogginator [webchat@kencoggin.force9.co.uk] has joined #minecrafthelp
#288 [11:41] <Guest45942> "An error occurred. Try again later"
#289 [11:41] <mattym> Kian, Yeah, that computer is too old and below the minimum requirements. The game is not going to work on that.
#290 [11:42] <Cogginator> my minecraft keeps crashing with this message:
#291 [11:42] <Cogginator> Process crashed with exit code -805306369. How do you fix this
#292 [11:42] <mattym> ??> Cogginator av/adwcleaner
#293 [11:42] <Absol> Cogginator: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#294 [11:42] <Absol> Cogginator: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#295 [11:42] <Absol> Cogginator: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#296 [11:42] * Cogginator [webchat@kencoggin.force9.co.uk] has left #minecrafthelp
#297 [11:42] * Cogginator [webchat@kencoggin.force9.co.uk] has joined #minecrafthelp
#298 [11:42] <Guest45942> When I checked on the server status page it said that all servers are up and running
#299 [11:43] * Dud [webchat@ip68-13-225-247.ok.ok.cox.net] has joined #minecrafthelp
#300 [11:43] <Kian> ah i see, the thing is i just purchased this computer in december as a refurbished model, i have a laptop which has worse ram and processor and minecraft wors fine on that but if it cant be done on this computer then i will attempt to refund
#301 [11:43] * Jacob [webchat@252.113.broadband4.iol.cz] has joined #minecrafthelp
#302 [11:43] <mattym> Guest45942, Has the owner restarted the realm? (I believe the options that Realms calls it are Close realm then open realm.)
#303 [11:43] <mattym> Kian, The laptop may be slower but slightly newer.
#304 [11:44] <mattym> Kian, That PC is about 10 years old hardware wise.
#305 [11:44] * Jacob [webchat@252.113.broadband4.iol.cz] has quit. (Client Quit)
#306 [11:45] <Guest45942> Does restarting completely wipe whats on the realm?
#307 [11:45] <Kian> ah okay then, thank you for all of your help! :)
#308 [11:45] <mattym> Guest45942, Not, its just like a rebood.
#309 [11:45] <mattym> reboot
#310 [11:45] <Guest45942> alright I'll let him know
#311 [11:45] <Guest45942> thanks!
#312 [11:45] <Dud> I just purchase this game 6/8/2019, Just found out my PC is not compatible with this game. I would like to know how to get a refund ??
#313 [11:46] <mattym> Guest45942, Unfortunately other than that, we can't do much troubleshooting for Realms here. If that doesnt work the owner will need to contact Mojang support.
#314 [11:46] * Kian [webchat@cpc97082-uddi27-2-0-cust349.20-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#315 [11:46] <Dud> I have my receipt
#316 [11:46] <mattym> ??> Dud account/refund
#317 [11:46] <Absol> Dud: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#318 [11:46] * spoonn [webchat@c-73-166-28-162.hsd1.tx.comcast.net] has joined #minecrafthelp
#319 [11:47] <spoonn> hello?
#320 [11:48] * Kawaii_Arisu [webchat@cpc129778-papw8-2-0-cust493.know.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#321 [11:54] * spoonn [webchat@c-73-166-28-162.hsd1.tx.comcast.net] has quit. (Quit: webchat.esper.net)
#322 [12:06] * Crystal [webchat@203.13.189.109.customer.cdi.no] has joined #minecrafthelp
#323 [12:07] <Crystal> umm. hello?
#324 [12:08] * Crystal [webchat@203.13.189.109.customer.cdi.no] has quit. (Client Quit)
#325 [12:14] * Angleboi2003 [webchat@cpc99252-seac26-2-0-cust131.7-2.cable.virginm.net] has joined #minecrafthelp
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#329 [12:23] <volcano8> yes
#330 [12:23] <volcano8> hi
#331 [12:24] <Lurks> hi
#332 [12:25] * volcano8 [webchat@no-rdns-yet.ohtele.com] has quit. (Client Quit)
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#335 [12:27] * weirdissueNeal [webchat@cpe-96-29-162-40.kya.res.rr.com] has quit. (Client Quit)
#336 [12:27] <Huda_> Hello is there anyway I can migrate my old Minecraft account without knowing the password?
#337 [12:28] * Dud [webchat@ip68-13-225-247.ok.ok.cox.net] has quit. (Quit: webchat.esper.net)
#338 [12:31] * Damon [webchat@217.223.143.150.dyn.plus.net] has joined #minecrafthelp
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#340 [12:43] * hannesahl [webchat@90-224-49-35-no56.tbcn.telia.com] has joined #minecrafthelp
#341 [12:45] <hannesahl> I can't log in with my account credentials and the account is linked to an super old email. Is it RIP boys?
#342 [12:46] * hannesahl [webchat@90-224-49-35-no56.tbcn.telia.com] has quit. (Client Quit)
#343 [12:48] * bugs_bunny29 [webchat@c-76-24-52-231.hsd1.nh.comcast.net] has joined #minecrafthelp
#344 [12:49] <bugs_bunny29> hello i am trying to log into my account from childhood and i am not sure the email but I am pretty sure the name is bugs_bunny29
#345 [12:51] * bugs_bunny29 [webchat@c-76-24-52-231.hsd1.nh.comcast.net] has quit. (Client Quit)
#346 [13:19] * reece [webchat@88-144-246-240.host.pobb.as13285.net] has joined #minecrafthelp
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#348 [13:20] * Xeyame [~Xeyame@server-w58zxb.xeya.me] has quit. (Quit: Quit)
#349 [13:22] * Xeyame [~Xeyame@server-w58zxb.xeya.me] has joined #minecrafthelp
#350 [13:37] * Magurail [webchat@0x5b90c103.dhcp.fiberflex.dk] has joined #minecrafthelp
#351 [13:38] <Magurail> I cannot remember my login and password for my old Minecraft account... my username was Magurail but i cant remember what email or password the account was connected to
#352 [13:40] <Greymagic27> Magurail, Hey. Have you contacted mojang about the issue?
#353 [13:40] <Magurail> No
#354 [13:40] <Greymagic27> Magurail, You'll need to email mojang and explain the issue to them:
#355 [13:40] <Greymagic27> ??> Magurail account/send-email
#356 [13:40] <Absol> Magurail: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#357 [13:40] <Absol> Magurail: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#358 [13:41] * Magurail [webchat@0x5b90c103.dhcp.fiberflex.dk] has quit. (Client Quit)
#359 [13:55] * Galaxy_3Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Quit: ZNC 1.7.3 - https://znc.in)
#360 [13:55] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#361 [14:03] * Jijiking [webchat@modemcable225.44-59-74.mc.videotron.ca] has joined #minecrafthelp
#362 [14:03] <Jijiking> Hi, I'm having an issue with my Realm server: my friends and I can't connect to it. Also, I can't use any functions of the Realms in the client (ex: switch worlds, upload world, close realm...) They all go on loading indefinitely or fail. The message we get when we try to log in goes as following: " World stuck in PENDING_SLOT_OPTIONS_UPDATE for 16
#363 [14:03] <Jijiking> h33m10s, since 2019-06-12T00:34:32.888Z - 500 ".
#364 [14:04] <Jijiking> I tried rebooting the game, my computer, I tried saving and uploading the world back, I cheked the version of the game and Mojang status... nothing works. I'd really appreciate some help!!
#365 [14:07] * sanzarx [webchat@cpe-107-11-248-19.columbus.res.rr.com] has joined #minecrafthelp
#366 [14:21] * Bazz [webchat@CPEac202e158463-CMac202e158460.cpe.net.cable.rogers.com] has joined #minecrafthelp
#367 [14:21] <Bazz> Hi there
#368 [14:21] <Bazz> So I originally purchased the game back in 2011 and have decided to download it again
#369 [14:22] <Bazz> So the website tells me to download it BECAUSE it says I already purchased it
#370 [14:22] <Bazz> But every time I click on the installer icon to install the game, it brings up the Microsoft App Store pop up for me to buy the game again
#371 [14:22] <Bazz> What can I do to fix this and be able to download the game?
#372 [14:23] <Lurks> Bazz hi, have you migrated your account to mojang account?
#373 [14:23] <Bazz> Yep! Just did that
#374 [14:23] <Bazz> Logged in and everything too
#375 [14:24] <Lurks> Bazz are you getting the download from minecraft.net ?
#376 [14:24] <Bazz> Yep!
#377 [14:24] <Bazz> But whenever I click the installer icon to actually install the game it just brings up the microsoft app store for me to buy it again
#378 [14:25] <Lurks> Bazz strange, that it brings up microsoft store, no idea why that's happening
#379 [14:25] <Bazz> Yeah I couldn't tell you either
#380 [14:25] <Lurks> Bazz have you tried different browsers?
#381 [14:25] <Bazz> I have not, i'm currently using Chrome
#382 [14:26] <Bazz> I even right click it and click Install, but the same thing happens
#383 [14:28] <Lurks> Bazz i wonder if you change your download location setting in chrome?
#384 [14:28] <Bazz> What do you mean?
#385 [14:29] * infilrex [webchat@CPE0c473d6e7933-CM0c473d6e7930.cpe.net.cable.rogers.com] has joined #minecrafthelp
#386 [14:30] <infilrex> hey, ive got a problem where when i load minecraft up, it stops loading/freezes on the mojang screen.
#387 [14:31] <Bazz> Nevermind I somehow figured it out haha
#388 [14:31] <Bazz> Thanks anyways!
#389 [14:32] <Lurks> infilrex does it crash back to the launcher?
#390 [14:32] * Stem [webchat@97e521b0.skybroadband.com] has joined #minecrafthelp
#391 [14:32] <infilrex> no
#392 [14:32] <infilrex> it just stops and doesnt do anything, and i cant close it
#393 [14:32] <Lurks> infilrex which system are you on: windows/mac/linux?
#394 [14:33] <Stem> I entered the wrong email address when creating my minecraft account, any help please?
#395 [14:33] <Lurks> Stem if you can't log in to change it, you'll need to contact mojang support
#396 [14:34] <Stem> i also lost access to my minecraft account and i have tid
#397 [14:34] * infilrex [webchat@CPE0c473d6e7933-CM0c473d6e7930.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#398 [14:35] <Lurks> Stem you'll have to contact mojang support, do you need the link?
#399 [14:35] <Stem> no thanks
#400 [14:35] * Stem [webchat@97e521b0.skybroadband.com] has quit. (Client Quit)
#401 [14:36] <Jijiking> Hey, I just wanna know if my Realms problem is one that enters in the expertise of someone here? I understand the important amount of demands and the good will of the people answering, but I'd rather not wait with false hopes!
#402 [14:37] * georgechaps [webchat@c-73-136-44-69.hsd1.tx.comcast.net] has joined #minecrafthelp
#403 [14:37] <georgechaps> hello
#404 [14:37] <georgechaps> anyone there?
#405 [14:37] <Lurks> Jijiking maybe, i have no idea on realm, i haven't rent
#406 [14:38] <Lurks> georgechaps there are about 100people here
#407 [14:38] <Jijiking> Ok, thank you!
#408 [14:38] <georgechaps> i need help with recovering my account
#409 [14:39] * infilrex [webchat@CPE0c473d6e7933-CM0c473d6e7930.cpe.net.cable.rogers.com] has joined #minecrafthelp
#410 [14:39] <georgechaps> i try to reset my password but i never get the email, i check the spam folder too
#411 [14:40] <infilrex> hey im back, i dont know if its the same volunteer, but yeah, my problem is, when i start mincraft up, it loads and then abruptly stops on the mojang screen
#412 [14:40] <infilrex> and i cant exit out or do anything except restart my pc
#413 [14:41] <Lurks> georgechaps have you been through this list: https://help.mojang.com/customer/portal/articles/542001? if none has worked, you'll need to contact mojang support with transaction ID or gift code
#414 [14:41] <Lurks> infilrex welcome back, which system are you on: windows/mac/linux?
#415 [14:42] <infilrex> windows, im using java though
#416 [14:43] <Lurks> infilrex alright, do following:
#417 [14:43] <Lurks> ??> infilrex av/adwcleaner
#418 [14:43] <Absol> infilrex: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#419 [14:43] <Absol> infilrex: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#420 [14:44] <infilrex> ill let you know if it worked thx!
#421 [14:46] * IPDinamica [webchat@186.119.85.205] has joined #minecrafthelp
#422 [14:47] <IPDinamica> anyone can help me pls
#423 [14:48] <Lurks> IPDinamica i might be able to
#424 [14:58] * kkdog [webchat@209.209.238.163] has joined #minecrafthelp
#425 [14:59] <kkdog> Hey guys, whenever I try to log in to minecraft, after I hit the login button it says "Could not connect to server."
#426 [14:59] <kkdog> is there any way to fix this?
#427 [15:00] <kkdog> I'm running Nord VPN if that makes a difference
#428 [15:01] <Lurks> kkdog mojang doesn't allow any kind of VPN
#429 [15:01] <kkdog> If i turn it off will I be able to play minecraft?
#430 [15:02] * Jijiking [webchat@modemcable225.44-59-74.mc.videotron.ca] has quit. (Quit: webchat.esper.net)
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#433 [15:03] * utyf [webchat@pool-71-171-122-173.clppva.fios.verizon.net] has joined #minecrafthelp
#434 [15:04] <Emily> Does anyone know how to access the Minecraft Servers folder in Files. I'm trying to add a schematic to worldedit.
#435 [15:04] * utyf [webchat@pool-71-171-122-173.clppva.fios.verizon.net] has quit. (Client Quit)
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#437 [15:05] * Mazen [webchat@host-197.55.208.62.tedata.net] has joined #minecrafthelp
#438 [15:06] <Mazen> When i try to login the login button just turn black and nothing happens in the page and i can't login
#439 [15:08] <Lurks> ??> Mazen tools/hjt
#440 [15:08] <Absol> Mazen: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#441 [15:08] <Absol> Mazen: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#442 [15:08] <Mazen> Ok
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#444 [15:09] * Xeyame [~Xeyame@server-w58zxb.xeya.me] has quit. (Quit: Quit)
#445 [15:11] * Xeyame6 [~Xeyame@server-q7su72.xeya.me] has quit. (Client Quit)
#446 [15:11] * Xeyame6 [~Xeyame@server-q7su72.xeya.me] has joined #minecrafthelp
#447 [15:12] <Mazen> https://paste.ubuntu.com/p/7FbYxwB7v8/
#448 [15:13] * Mazen [webchat@host-197.55.208.62.tedata.net] has quit. (Quit: webchat.esper.net)
#449 [15:16] * Mazen [webchat@host-197.55.88.117.tedata.net] has joined #minecrafthelp
#450 [15:17] * Xeyame6 [~Xeyame@server-q7su72.xeya.me] has joined #minecrafthelp
#451 [15:17] <Mazen> Absol,i copied the message notepad and pasted it in the link you gave me what should i do now?
#452 [15:18] * Xeyame6 [~Xeyame@server-q7su72.xeya.me] has quit. (Client Quit)
#453 [15:18] * Xeyame [~Xeyame@server-q7su72.xeya.me] has joined #minecrafthelp
#454 [15:19] <Lurks> Mazen welcome back, i see your information are being stolen because you have visit a fake minecraft website, do the follow to resolve it:
#455 [15:19] <Lurks> ??> Mazen info/mcleaks
#456 [15:19] <Absol> Mazen: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#457 [15:19] <Absol> Mazen: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#458 [15:19] <Lurks> ??> Mazen win/hosts/edit
#459 [15:19] <Absol> Mazen: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#460 [15:19] <Absol> Mazen: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#463 [15:22] <Mazen> i got this on the notepad: 35.156.90.191 authserver.mojang.com
#464 [15:22] <Mazen> 35.156.90.191 sessionserver.mojang.com
#465 [15:23] <Lurks> Mazen delete those entries as the instruction said and save the file, you should be able to log in after
#466 [15:25] <Mazen> It worked!
#467 [15:25] <Mazen> Thank you,Guys!
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#470 [15:27] <Lurks> Mazen awesome, remember to not visit those kind of website again and change your passwords
#471 [15:27] <Mazen> Ok
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#476 [15:47] * logan999999 [webchat@172-12-202-55.lightspeed.clmboh.sbcglobal.net] has joined #minecrafthelp
#477 [15:48] <logan999999> can anyone help me with error code -805306369 ?
#478 [15:48] * hillson18 [webchat@c-24-6-142-160.hsd1.ca.comcast.net] has joined #minecrafthelp
#479 [15:49] <logan999999> error code -805306369 can anyone help?
#480 [15:49] <Lurks> ??> logan999999 av/adwcleaner
#481 [15:50] <Absol> logan999999: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#482 [15:50] <Absol> logan999999: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#483 [15:50] <hillson18> so i am trying to install the minecraft forge, but the message "Failed to download file. jline-3.5.1.jar" appears. can someone help?
#484 [15:51] * logan999999 [webchat@172-12-202-55.lightspeed.clmboh.sbcglobal.net] has quit. (Client Quit)
#485 [15:53] <Lurks> ??> hillson18 mod
#486 [15:53] <Lurks> ??> hillson18 mods
#487 [15:53] <Absol> hillson18: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#488 [15:53] <Absol> hillson18: You can try seeking help on the forum https://www.minecraftforum.net/forums/support/java-edition-support , or FTB subreddit https://www.reddit.com/r/feedthebeast/
#489 [15:56] <georgechaps> hey so if i buy minecraft on microsoft with the same email as my old minecraft account, will it accept it?
#490 [15:57] * Antoniohurjuimc [webchat@89.137.154.49] has joined #minecrafthelp
#491 [15:57] <Antoniohurjuimc> I dont have acces my email How reset password =(
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#493 [16:00] <Lurks> georgechaps yes as they are different company
#494 [16:00] <Lurks> Antoniohurjuimc have you tried to recover your email account from the company?
#495 [16:00] <georgechaps> ok so i can indeed just re-buy the game and i wont get scammed?
#496 [16:02] <Lurks> georgechaps no
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#499 [16:25] * At_xmz [webchat@c-73-207-73-20.hsd1.ga.comcast.net] has joined #minecrafthelp
#500 [16:26] <At_xmz> I finally re-downloaded the minecraft launcher and now whenever I try to launch it, it says the game crashed when trying to launch.
#501 [16:31] * apes [webchat@cpe-172-251-107-127.socal.res.rr.com] has joined #minecrafthelp
#502 [16:32] <apes> hey, ive got some questions that might be weird
#503 [16:32] <apes> about running a server on an old edition
#504 [16:32] <apes> is anyone online?
#505 [16:33] <Lurks> At_xmz does the crash pop-up with "more detail" or stop at "not responding"?
#506 [16:33] * Nox [webchat@ool-4a58ebd3.dyn.optonline.net] has joined #minecrafthelp
#507 [16:33] <Lurks> apes you might be able to find the old .jar server on the minecraft website
#508 [16:34] <Nox> hi im trying to download macOS version of minecraft and it keeps telling me that i need to put the .dmg file into applications folder to launch but i already did
#509 [16:34] <Nox> it worked well on my windows account but it doesn't on my mac for some reason
#510 [16:35] <apes> yeah ive got the actual server file and version and everything. the problem is, even though hosting a server on current version works fine, doing the same methods for 1.2.5 client and server cant connect.
#511 [16:36] <apes> tried it with myself and a few friends, just no connection despite server booting up fine. its also steve skinning me so i think it might be running offline in the old version?
#512 [16:36] <Lurks> apes oh, i have no idea, you'll have to wait for another volunteers to help you out
#513 [16:36] <apes> aw. thanks anyway
#514 [16:38] <Nox> Im trying to download macOS version of minecraft and it keeps telling me that i need to put the .dmg file into applications folder to launch but i already did it worked well on my windows account but it doesn't on my mac for some reason
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#516 [16:39] * Nox [webchat@ool-4a58ebd3.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
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#519 [16:44] <apes> just noticed the tweet about minecraft classic multiplayer being temp down for maintenance. maybe all the older versions are affected by this?
#520 [16:45] <Lurks> don't think that's how it works, the classic minecraft is a browser version
#521 [16:47] <apes> yeah, just throwing it at the wall. i know the help site says "older versions may be unstable" but i dunno where else to ask about this. googled it a bunch and couldnt get any results for it.
#522 [16:55] <At_xmz> Lurks it stops at not responding
#523 [16:57] <At_xmz> It says, "An unexpected issue occurred and the game has crashed
#524 [16:57] <At_xmz> We're sorry for the inconvenience."
#525 [16:59] <Lurks> ??> At_xmz av/adwcleaner
#526 [16:59] <Absol> At_xmz: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#527 [16:59] <Absol> At_xmz: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#528 [16:59] <At_xmz> ..
#529 [16:59] <At_xmz> How do I know this isn't malware?
#530 [17:01] * At_xmz [webchat@c-73-207-73-20.hsd1.ga.comcast.net] has quit. (Quit: webchat.esper.net)
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#534 [17:05] <At_xmz> I made sure there was no virus or anything preventing me from getting in but I did a cleanup and it still crashed
#535 [17:06] <Lurks> At_xmz lets get a log and see what's up
#536 [17:07] <Lurks> ??> At_xmz launcher/log
#537 [17:07] <Absol> At_xmz: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#538 [17:07] <At_xmz> K
#539 [17:09] <At_xmz> want me to paste it here?
#540 [17:09] <Lurks> At_xmz yep
#541 [17:10] <apes> absol, since youre an op should i be going to you with my question or is there somewhere else i should be asking about old versions?
#542 [17:11] <Lurks> apes Absol a bot
#543 [17:11] <apes> ooh ok.
#544 [17:12] <apes> are all ops bots?
#545 [17:12] <Lurks> apes nope
#546 [17:13] <apes> alright. guess ill just wait for someone else to come online then.
#547 [17:13] <At_xmz> It's not letting me paste it
#548 [17:13] <Lurks> At_xmz are you using the website it provided in the guide?
#549 [17:14] <At_xmz> Oh wait
#550 [17:14] <At_xmz> https://paste.ubuntu.com/p/2Tt6XgKNCq/plain/
#551 [17:15] <Lurks> At_xmz your computer file contain special character, i cant remember the fix for that
#552 [17:16] <At_xmz> Okay.. thank you for helping anyway
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#555 [17:33] * addnine [webchat@custip-162-217-50-130.esvabroadband.net] has joined #minecrafthelp
#556 [17:36] <addnine> hello i have tried to migrate my account but forgot my password after so long
#557 [17:36] <addnine> and when i sent the email i never got it
#558 [17:36] <addnine> even though its the right email and username
#559 [17:36] <addnine> the email account still has the email for when i first bought the game
#560 [17:36] <addnine> so i tknow its the right one
#561 [17:45] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has quit. ()
#562 [17:59] * TylerMLD [webchat@51.39.117.214] has joined #minecrafthelp
#563 [17:59] <TylerMLD> Hello
#564 [17:59] <apes> hi
#565 [17:59] <TylerMLD> Hi
#566 [17:59] * JakeCamden [webchat@pool-100-10-30-235.prvdri.fios.verizon.net] has joined #minecrafthelp
#567 [18:00] <TylerMLD> So, my account which can be located on NameMC (minecraft name website) is not longer working
#568 [18:00] <TylerMLD> almost like it was either hacked or never even existed even though i migrated it
#569 [18:00] <JakeCamden> hello I made a mistake changing my name I didnt actually want to change it i would like to change it back to LazySnipes
#570 [18:01] <TylerMLD> JakeCamden this is public help the only way to change ur name back would either be talking to official support or wait 30 days
#571 [18:01] <JakeCamden> ah how does one do that
#572 [18:01] <TylerMLD> emailing them
#573 [18:01] <JakeCamden> ok thanks
#574 [18:01] <TylerMLD> i have done so and no reply for 2 weeks
#575 [18:01] * JakeCamden [webchat@pool-100-10-30-235.prvdri.fios.verizon.net] has quit. (Client Quit)
#576 [18:02] <apes> what do you mean no longer working, like you cant log in?
#577 [18:02] <TylerMLD> yeah
#578 [18:02] <apes> what does it tell you?
#579 [18:02] * Panda413 [webchat@143.59.122.185] has joined #minecrafthelp
#580 [18:03] <TylerMLD> it puts me in demo mode as if i have never bought the game
#581 [18:03] <TylerMLD> but i know for a fact that account has minecraft on it
#582 [18:03] <apes> maybe uninstall reinstall?
#583 [18:04] <TylerMLD> I have tried logging on to mojang
#584 [18:04] <TylerMLD> and minecraft.net
#585 [18:04] <TylerMLD> uninstalling was the first thing i did
#586 [18:04] <TylerMLD> all give me the same answer
#587 [18:04] <TylerMLD> i didn't buy the game
#588 [18:05] <Panda413> I see the channel notice that says "very large backlog".. I went to the link for "when will i hear back".. that link says mojang is currently responding to requests submitted APRIL 15. I just need to know if that is legit how far the backlog is or whether that is outdated? In other words, is it literally going to take 60 days to get a response? Tha
#589 [18:05] <Panda413> nk you.
#590 [18:06] <apes> sorry then, i have no idea tyler. have you played since that migration thing a few years ago?
#591 [18:07] <TylerMLD> yeah i have
#592 [18:07] <TylerMLD> i quit around 2016
#593 [18:07] <TylerMLD> i just came back with this issue
#594 [18:08] <apes> dang. that was my only real idea. maybe use that mojang email thing you recommended jake to ask about it. give them your order code and stuff.
#595 [18:09] <TylerMLD> already have
#596 [18:09] <TylerMLD> no answer
#597 [18:09] <TylerMLD> its been 2 weeks
#598 [18:09] <TylerMLD> i mean its not like the account disappeared u can check the name on namemc and it says the account exists
#599 [18:10] <TylerMLD> yet mojang says it doesn't?
#600 [18:10] <apes> you mean you can log in, but it says the account that had the game doesnt own it?
#601 [18:10] <TylerMLD> yes
#602 [18:11] <apes> does your email with the receipt code have any contact info in it? or helpful links?
#603 [18:12] <TylerMLD> nope
#604 [18:12] <TylerMLD> just the usual auto reply
#605 [18:12] <apes> yeah not sure how to help then. im waiting on someone to hopefully log in to help me with something too
#606 [18:13] * kbarnum [webchat@c-73-6-228-198.hsd1.tx.comcast.net] has joined #minecrafthelp
#607 [18:13] <kbarnum> hello can i speak to someone about a major issue with my minecraft account
#608 [18:14] <Panda413> I've played within the last ~30 days. If i lookup my username on a site like namemc, or mcuuid and it says my username is not found, what does that indicate? It has been my username since 2011. Thank you.
#609 [18:15] <kbarnum> mines been hacked lol
#610 [18:21] <kbarnum> im guessin no ones online
#611 [18:24] <apes> yeah nobody official or whatever anyway
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#613 [18:27] * dawson2smith [webchat@ip70-189-88-51.ok.ok.cox.net] has joined #minecrafthelp
#614 [18:27] <dawson2smith> I haven't played Minecraft in 2 years how do I get the game back for free
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#618 [18:40] * Mad_Snow [webchat@99-18-39-163.lightspeed.arsnin.sbcglobal.net] has joined #minecrafthelp
#619 [18:40] <Mad_Snow> Hello I'm having a problem loading my game off the launcher
#620 [18:48] <Lurks> Mad_Snow let's run a log and see what's up
#621 [18:48] <Lurks> ??> Mad_Snow launcher/log
#622 [18:48] <Absol> Mad_Snow: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#623 [18:53] * thoolihan [~thoolihan@cpe-173-88-146-249.neo.res.rr.com] has quit. (Ping timeout: 183 seconds)
#624 [18:56] <Mad_Snow> I've done so! here's the link: https://paste.ubuntu.com/p/jwq8mmKyRn/
#625 [18:56] <Mad_Snow> I had to force quit because the client stayed on not responding for a period of time.
#626 [18:57] * bigred [webchat@adsl-74-250-199-215.msy.bellsouth.net] has joined #minecrafthelp
#627 [18:58] <Lurks> Mad_Snow alright, seems to be a cause of viruses, follow these instruction:
#628 [18:58] <Lurks> ??> Mad_Snow av/adwcleaner
#629 [18:58] <Absol> Mad_Snow: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#630 [18:58] <Absol> Mad_Snow: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#631 [19:00] <bigred> i'm having trouble with my java edition dosent seem to be wanting to open and all I get is the java bianary crash error
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#633 [19:01] <Lurks> bigred try the instruction above
#634 [19:02] <bigred> ok
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#638 [19:16] * Chloe [webchat@cpe-70-93-228-24.natsow.res.rr.com] has joined #minecrafthelp
#639 [19:16] <Chloe> Hello
#640 [19:17] <Red7> So I bought minecraft seven years ago and registered with a different email than the one I use currently, but to change my email I have to answer my security questions, which I do not remember the answers to, and to change those I have to login to the email I registered with, but I no longer have access to that email, what do I do?
#641 [19:17] <Lurks> Chloe Hello
#642 [19:17] <Chloe> I forgot my email and password what do i do?
#643 [19:17] <Chloe> I bought my account several years ago though
#644 [19:18] <Lurks> Red7 you'll have to contact mojang support with transaction ID or gift code, do you need the link?
#645 [19:19] <Red7> I already sent and email, I also do not have the transaction ID
#646 [19:19] <Lurks> Chloe have you tried "forgot my password" and put in all the email you know to get sent a password reset?
#647 [19:19] <Chloe> How long will it take for Mojang to assist me because ive emailed him serval days ago
#648 [19:20] <Chloe> I also put in all the emails I know but nothing
#649 [19:20] <Lurks> Chloe alright, here's the details where they are at: https://help.mojang.com/customer/portal/articles/359446 unfortunately it's a long wait
#650 [19:21] <Chloe> ok thank you
#651 [19:22] <Lurks> Red7 you'll have to wait for the respond from mojang and see what they ask, when you don't have your transaction ID
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#653 [19:24] * PowderedToastMan [webchat@c-98-236-14-235.hsd1.pa.comcast.net] has joined #minecrafthelp
#654 [19:24] <PowderedToastMan> Hello, I am having troubles trying to get into an account I have not accessed since right after the update with the ender was released.
#655 [19:24] <PowderedToastMan> I don't think I have an email tied to the account at all.
#656 [19:25] <PowderedToastMan> I have tried to retrieve the password and migrate the account but cannot seem to be able to
#657 [19:26] <Lurks> PowderedToastMan you'll have to contact mojang support with transaction ID or gift code, do you need the link?
#658 [19:27] <PowderedToastMan> I already did, but I do not have a transaction ID because of how long ago I bought it
#659 [19:27] <PowderedToastMan> is there a way to retrieve that ID?
#660 [19:28] * clarjon1 [~clarjon1@23-248-49-200.tpia.execulink.com] has joined #minecrafthelp
#661 [19:28] <Lurks> PowderedToastMan transaction ID should look like this https://help.mojang.com/customer/portal/articles/361380
#662 [19:34] <PowderedToastMan> I could not find anything in my email as I don't think I used it to purchase minecraft and I also used a pre-paid visa card so I can't look up the purchase lol
#663 [19:35] <PowderedToastMan> I guess I will just have to wait a couple months for them to get back to me
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#666 [19:37] <PowderedToastMan> under these circumstances do you think I will have a hard time recovering my account?
#667 [19:38] <Lurks> PowderedToastMan yes, it be a long process
#668 [19:39] <PowderedToastMan> Jeez. Okay. Thank you for your time and help.
#669 [19:44] * EBAGSTERLUXO [webchat@c-67-166-193-197.hsd1.ga.comcast.net] has joined #minecrafthelp
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#671 [19:47] * Pidez [webchat@45.58.105.94] has joined #minecrafthelp
#672 [19:49] <Pidez> Can someone help pls I cant login to servers every time I try to connect in a server it says "SESSION expired, please renew your ALT-TOKEN". Idk why
#673 [19:49] <EBAGSTERLUXO> OK, so when I get to the "PLAY" button screen and push it tells me "An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience." So, I thought it was some of my mods. So I delete some. after that, I tried again. It still didn't help. I looked up all kind of tutorials and stuff but to no avail. Nothing. I don't know wha
#674 [19:49] <EBAGSTERLUXO> t to do.
#675 [19:50] <Pidez> ?
#676 [19:51] <EBAGSTERLUXO> On the game launcher
#677 [19:51] <Pidez> this chat is useless since people only come here to ask questions not answer ones
#678 [19:51] <EBAGSTERLUXO> oh, oh well
#679 [19:51] <Pidez> eba
#680 [19:51] <Lurks> Pidez this chat is volunteers to help others
#681 [19:51] <Pidez> Lurks
#682 [19:52] <Lurks> Pidez volunteers can be busy and not always looking at this screen
#683 [19:52] <Pidez> Ok
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#685 [19:53] <Pidez> Can someone help pls I cant login to servers every time I try to connect in a server it says "SESSION expired, please renew your ALT-TOKEN". I did go on McLeaks but I disinstalled is later and went to my premium account but that premium account cant connect to any servers now for some reasons. Any advice?
#686 [19:53] <Lurks> Pidez sounds like you used a fake/illegal minecraft website
#687 [19:53] <Pidez> McLeaks?
#688 [19:53] <Lurks> Pidez yes, that
#689 [19:54] <Pidez> Is there anyway I can play on my account?
#690 [19:54] <Lurks> Pidez if you have a mojang account and purchase the game, yes
#691 [19:55] <Lurks> Pidez you need to do the following to fix Mcleak on your system
#692 [19:55] <Lurks> ??> Pidez info/mcleaks
#693 [19:55] <Absol> Pidez: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#694 [19:55] <Absol> Pidez: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#695 [19:55] <Lurks> ??> Pidez win/hosts/edit
#696 [19:55] <Absol> Pidez: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#697 [19:55] <Absol> Pidez: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#698 [19:58] * Pikachu [webchat@h173.197.40.162.dynamic.ip.windstream.net] has joined #minecrafthelp
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#700 [20:02] * EMitheone [webchat@pool-96-224-232-16.nycmny.fios.verizon.net] has joined #minecrafthelp
#701 [20:04] <EMitheone> hello, I am in the process of trying to download mods onto my game, and I've got forge set up and no problems, but when I log into it, it says it has an error. any help to fix it?
#702 [20:05] * mattym [~mattym@pool-98-116-61-138.nycmny.fios.verizon.net] has joined #minecrafthelp
#703 [20:06] <Pidez> Now it says "Failed to login, server down for maintenance" on every server
#704 [20:07] <Lurks> ??> EMitheone mod
#705 [20:07] <Lurks> ??> EMitheone mods
#706 [20:07] <Absol> EMitheone: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#707 [20:07] <Absol> EMitheone: You can try seeking help on the forum https://www.minecraftforum.net/forums/support/java-edition-support , or FTB subreddit https://www.reddit.com/r/feedthebeast/
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#709 [20:10] <Lurks> Pidez i think you might have programs causing connection issue, lets run a scan tool report to see what's running
#710 [20:10] <Lurks> ??> Pidez tools/hjt
#711 [20:10] <Absol> Pidez: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#712 [20:10] <Absol> Pidez: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#713 [20:15] * calin [webchat@pool-71-168-67-151.cncdnh.fast06.myfairpoint.net] has joined #minecrafthelp
#714 [20:16] <calin> Hi
#715 [20:16] <Lurks> calin Hi
#716 [20:16] <calin> I've been having issues with starting up minecraft
#717 [20:16] * calin [webchat@pool-71-168-67-151.cncdnh.fast06.myfairpoint.net] has quit. (Client Quit)
#718 [20:19] * calin [webchat@pool-71-168-67-151.cncdnh.fast06.myfairpoint.net] has joined #minecrafthelp
#719 [20:19] <calin> I'm unable to start minecraft
#720 [20:20] <calin> I keep getting a error message that reads
#721 [20:20] <Lurks> calin which system are you on: windows/linux/mac?
#722 [20:20] <calin> Failed to load URL mojang://launcher/index.html with error (-2).
#723 [20:20] <calin> mac
#724 [20:21] <Lurks> calin sorry i can't help you there, you'll have to wait or post again for other volunteers
#725 [20:23] <calin> oh okay thanks
#726 [20:23] <calin> when will there be other volunteers online?
#727 [20:23] <calin> tomorrow?
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#732 [20:37] * filler [webchat@c-73-202-79-143.hsd1.ca.comcast.net] has joined #minecrafthelp
#733 [20:38] <filler> I've been having a problem where my server will get stuck on preparing spawn area at around 80% and then say it finished but no one will be able to enter the server. Is there a solution for this?
#734 [20:40] <filler> I've updated the server.jar, the java version, ensured no _java_options were messing with memory usage. I've also been seeing 100% CPU usage during the server startup
#735 [20:43] * Rebates [webchat@71-132-254-158.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#736 [20:44] <Rebates> I can't login to my account and i go to change my password but I never get the email to change it
#737 [20:44] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Quit: ZNC 1.7.3 - https://znc.in)
#738 [20:44] * Pidez [webchat@45.58.105.94] has quit. (Quit: webchat.esper.net)
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#742 [21:08] * PurpleMan446 [webchat@70-228-109-204.lightspeed.crchtx.sbcglobal.net] has joined #minecrafthelp
#743 [21:08] <PurpleMan446> So I forgot the email I used for my account, and I have proof that I own the account
#744 [21:11] * jack [webchat@c-98-225-135-58.hsd1.pa.comcast.net] has joined #minecrafthelp
#745 [21:12] * jack is now known as Guest84959
#746 [21:12] <Guest84959> hello
#747 [21:12] <Guest84959> hello
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#751 [21:21] * jakea [webchat@cpe-174-111-234-79.triad.res.rr.com] has joined #minecrafthelp
#752 [21:22] <jakea> im getting an error code 65542, i updated my windows driver and no luck
#753 [21:33] * Deku [webchat@c-73-46-83-81.hsd1.fl.comcast.net] has joined #minecrafthelp
#754 [21:34] <Deku> It wont let me log in
#755 [21:34] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#756 [21:35] <Deku> it says that milk1.ogg is unable to save download
#757 [21:35] <Deku> what do i do
#758 [21:38] <Deku> Never mind i fixed it
#759 [21:38] * Deku [webchat@c-73-46-83-81.hsd1.fl.comcast.net] has quit. (Client Quit)
#760 [21:48] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#761 [21:53] <PurpleMan446> hello?
#762 [21:53] <PurpleMan446> is anyone there?
#763 [21:53] * PurpleMan446 [webchat@70-228-109-204.lightspeed.crchtx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#764 [21:54] * cam [webchat@99-28-140-158.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#765 [21:55] <cam> so I tried to download a server and ever sense ive had almost 100% fps loss and now its giving me a java error when I log in the launcher
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#768 [22:11] * Miggy [webchat@ip70-187-91-141.ga.at.cox.net] has joined #minecrafthelp
#769 [22:12] <Miggy> does anyone know what to do if it is unable to download stuff in the game and not save on a file
#770 [23:03] * Aidan [webchat@d205-250-47-76.bchsia.telus.net] has joined #minecrafthelp
#771 [23:03] <Aidan> Hello
#772 [23:04] <Aidan> Im having trouble logging in with my old miencraft acount
#773 [23:04] <Aidan> its been a few years since i last used it
#774 [23:05] <Aidan> and I dont know the email to reset it
#775 [23:05] <Aidan> I do not know if it is a migrated account or not
#776 [23:05] <mattym> Aidan, Did you forget which of your emails was used, or do you know if you no longer have access to the email attached to the account?
#777 [23:05] <Aidan> but I remember the username and the past one
#778 [23:06] <Aidan> I forgot what email i used
#779 [23:06] <mattym> ??> Aidan account/forgot-email
#780 [23:06] <Absol> Aidan: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#781 [23:06] <Aidan> I dont have access to the email anymore
#782 [23:07] <mattym> ??> Aidan account/send-email
#783 [23:07] <Absol> Aidan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#784 [23:07] <Absol> Aidan: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#785 [23:07] * RelentlessOJ [webchat@dhcp-202-195-57-69.cf-res.cfu.net] has joined #minecrafthelp
#786 [23:07] <RelentlessOJ> Does anyone use Twitch to mod there MC?
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#788 [23:08] * SirSocio [webchat@cpe-76-186-196-80.tx.res.rr.com] has joined #minecrafthelp
#789 [23:09] * Aidan7 [webchat@d205-250-47-76.bchsia.telus.net] has joined #minecrafthelp
#790 [23:09] <RelentlessOJ> Okay cool
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#792 [23:10] * mattym_ [~mattym@pool-98-116-61-138.nycmny.fios.verizon.net] has joined #minecrafthelp
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#794 [23:10] <SirSocio> I bought minecraft using a code from walmart 3 years ago,so I decided to boot it back up again but it,of course didn't open. So I deleted it and and reinstalled it. Everything is smooth up until the minecraft launcher opens. It never opens it just shows up as a transparent window on my taskbar. Any help?
#795 [23:11] <RelentlessOJ> Ive never seen that before tf
#796 [23:11] <Yellow_Duck_Jr> Hello, I need help with my account
#797 [23:11] <RelentlessOJ> I dont have anything
#798 [23:11] <Yellow_Duck_Jr> I have not played miencraft in yearssss
#799 [23:11] <Yellow_Duck_Jr> and only remeber the username
#800 [23:11] <Yellow_Duck_Jr> but not the pass or email i used for it
#801 [23:11] <SirSocio> Yeah,I don't know what to do,and I don't want to buy it again.
#802 [23:11] <Yellow_Duck_Jr> what do i do :(
#803 [23:14] * Aidan [webchat@d205-250-47-76.bchsia.telus.net] has quit. (Quit: webchat.esper.net)
#804 [23:15] <RelentlessOJ> Does anyone mod there Minecraft?
#805 [23:16] <Andrio> ??> SirSocio win/DXDiag
#806 [23:16] <Absol> SirSocio: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#807 [23:16] <Andrio> RelentlessOJ, plenty of people do
#808 [23:17] <RelentlessOJ> I use twitch
#809 [23:17] <RelentlessOJ> And Im trying to play Stoneblock
#810 [23:17] <Andrio> ah
#811 [23:17] <RelentlessOJ> but it makes the game lag like crazy
#812 [23:17] <RelentlessOJ> and doesnt load
#813 [23:18] <RelentlessOJ> does anyone have like any ideas?
#814 [23:20] <Andrio> ??> RelentlessOJ mods
#815 [23:20] <Absol> RelentlessOJ: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#816 [23:20] <Absol> RelentlessOJ: You can try seeking help on the forum https://www.minecraftforum.net/forums/support/java-edition-support , or FTB subreddit https://www.reddit.com/r/feedthebeast/
#817 [23:20] <RelentlessOJ> frick
#818 [23:20] <RelentlessOJ> my bad
#819 [23:21] * haxordotcom [webchat@108-90-227-130.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#820 [23:22] <SirSocio> So do I post it here?
#821 [23:22] <SirSocio> Absol?
#822 [23:23] <haxordotcom> hello! My minecraft win10 edition key shows redeemed even though I did not redeem it yet, checked my MS apps and it's not there. I have contacted support (may 9th) but they are still on April 15th tickets. Can anybody here help or will i have to wait for support? Thanks!
#823 [23:23] * Aiden [webchat@d205-250-47-76.bchsia.telus.net] has joined #minecrafthelp
#824 [23:24] <Aiden> i need help
#825 [23:24] <Aiden> i have an old minecraft account that i forgot the password and email to
#826 [23:25] <Aiden> i remeber the username and thats it
#827 [23:25] <Aiden> the acount is super old
#828 [23:25] <Aiden> and i have not been on in years
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#836 [23:59] <cody7> When I go to my launcher and go to 1.8 it wont start up it just shows an error message
#837 [23:59] <Grenyok> Hello, I need help to recover my password, I try to recover it but I do not get the email from mojang I ask for help please