#1 [00:01] * cody7 [webchat@c-73-51-108-77.hsd1.in.comcast.net] has quit. (Client Quit)
#2 [00:04] <Grenyok> can anybody help me?
#3 [00:31] * haxordotcom [webchat@108-90-227-130.lightspeed.sndgca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#4 [01:03] * eichheornchen09 [webchat@p5B0A2E17.dip0.t-ipconnect.de] has joined #minecrafthelp
#5 [01:04] <eichheornchen09> my minecraft crashes always afer starting
#6 [01:07] <eichheornchen09> The game crashed whilst initializing game
#7 [01:07] <eichheornchen09> Error: org.lwjgl.LWJGLException: Pixel format not accelerated
#8 [01:08] <mattym_> ??> eichheornchen09 win/dxdiag
#9 [01:09] <Absol> eichheornchen09: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#10 [01:09] <eichheornchen09> thx
#11 [01:36] * MichaCrafted [webchat@87.71.167.70] has joined #minecrafthelp
#12 [01:36] <MichaCrafted> Hi
#13 [01:37] * MichaCrafted [webchat@87.71.167.70] has quit. (Client Quit)
#14 [02:35] * Thomas5251 [webchat@84-27-171-168.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#15 [02:36] <Thomas5251> I'm having a problem with starting the launcher, when I start it It does start but I am unable to let it show on the screen.
#16 [02:38] * xSyqil [webchat@50-33-33-244.wyng.mn.frontiernet.net] has joined #minecrafthelp
#17 [02:39] <xSyqil> sorry, but I need a real person
#18 [02:39] * Thomas5251 [webchat@84-27-171-168.cable.dynamic.v4.ziggo.nl] has quit. (Client Quit)
#19 [02:41] <xSyqil> On the screen where it says "Lets Play" (blue button) there used to be a button saying "not you" in the upper left corner. but now that button is gone and I cannot switch accounts because of it
#20 [02:49] * Pahstell [webchat@67.219.83.180] has joined #minecrafthelp
#21 [02:58] <Pahstell> Hello! Do you think you can help me download the Minecraft Comes Alive modpack? Its not just in Minecraft, I cant even figure out how to download it. But of course if you prefer not to help me sense its not 100% Minecraft related thats okay just fine.
#22 [03:44] * dogo123 [webchat@CableLink-187-161-147-89.PCs.InterCable.net] has joined #minecrafthelp
#23 [03:44] * dogo123 [webchat@CableLink-187-161-147-89.PCs.InterCable.net] has quit. (Client Quit)
#24 [03:53] * hi [webchat@194.176.2.123.sta.dodo.net.au] has joined #minecrafthelp
#25 [03:53] <hi> hi
#26 [03:54] <Greymagic27> hi, Hey. How can we help?
#27 [03:54] <hi> i deactivated my account.. how do i activate it
#28 [03:55] <Greymagic27> hi, To reactivate your account you'll need to contact mojang. Do you need their contact information?
#29 [03:55] <hi> i have.. it has been a month
#30 [03:55] <Greymagic27> hi, Unfortunately, the wait time for account support requests is currently longer than normal. Please refer to this page: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#31 [03:56] <hi> thanks
#32 [03:56] <hi> thanks
#33 [03:56] * hi [webchat@194.176.2.123.sta.dodo.net.au] has left #minecrafthelp
#34 [04:51] * ability [webchat@cgn-89-1-210-125.nc.de] has joined #minecrafthelp
#35 [04:53] <ability> Hello, my Minecraft 1.14 is crashing when I try to start the game. I get a Java crash report when that happens
#36 [04:54] * ability [webchat@cgn-89-1-210-125.nc.de] has quit. (Client Quit)
#37 [05:04] * hemris [webchat@c-35-178.cust.wadsl.it] has joined #minecrafthelp
#38 [05:04] <hemris> hi
#39 [05:05] <hemris> i register a premium in 2011 or not i forgot...
#40 [05:05] <hemris> now i forgot the e-mail...
#41 [05:05] <hemris> can help me? ç_ç
#42 [05:06] <Greymagic27> hemris, Hey. Have you emailed mojang support yet?
#43 [05:06] <hemris> no...
#44 [05:07] <Greymagic27> hemris, Do you still have access to the email you made the account with?
#45 [05:07] <hemris> i I can't remember my e-mail
#46 [05:07] <hemris> wait
#47 [05:07] <Greymagic27> hemris, See if these steps help you at all
#48 [05:07] <Greymagic27> ??> hemris account/forgot-email
#49 [05:07] <hemris> I try to explain myself better
#50 [05:07] <Absol> hemris: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#51 [05:08] <hemris> wait listen me pls
#52 [05:09] <hemris> I don't remember when minecraft came out, but I did the premium account in the same year I think. having changed various e-mails and computers I can't remember what it was ... you can help me out
#53 [05:09] <Greymagic27> hemris, See if this helps:
#54 [05:09] <Greymagic27> ??> hemris account/forgot-email
#55 [05:09] <Absol> hemris: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#56 [05:09] <hemris> ok i try
#57 [05:12] <hemris> i cant found my e-mail
#58 [05:12] <hemris> can u reset my e-mail?
#59 [05:13] <Greymagic27> ??> hemris info/volunteer
#60 [05:13] <Absol> hemris: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#61 [05:13] <Greymagic27> ??> hemris account/send-email
#62 [05:14] <Absol> hemris: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#63 [05:14] <Absol> hemris: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#64 [05:14] <hemris> ok
#65 [05:14] <hemris> ty
#66 [06:07] * yamum [webchat@217.66.240.116.sta.dodo.net.au] has joined #minecrafthelp
#67 [06:07] <yamum> help
#68 [06:07] <yamum> i cant download the latest patch can i get help?
#69 [06:08] <yamum> h
#70 [06:08] <yamum> e
#71 [06:08] <yamum> l
#72 [06:08] <yamum> p
#73 [06:08] * Absol kicked yamum from #minecrafthelp (Reason: amum :Stop spamming)
#74 [06:20] * hideyoshi [webchat@059149023005.ctinets.com] has joined #minecrafthelp
#75 [06:22] <hideyoshi> i saw another "myself" in the game.
#76 [06:25] * DarthQizah [webchat@bb115-66-61-254.singnet.com.sg] has joined #minecrafthelp
#77 [06:26] <DarthQizah> hi i have just sent an email regarding a refund, how long till i get it?
#78 [06:39] * Lord_of_Life [~Lord@77.29.112.105] has quit. (Ping timeout: 202 seconds)
#79 [06:41] <Greymagic27> hideyoshi, Hey. What do you mean?
#80 [06:41] <Greymagic27> DarthQizah, Hey. Unfortunately, the wait time for account support requests is currently longer than normal. Please refer to this page: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#81 [06:43] * Lord_of_Life [~Lord@77.28.163.95] has joined #minecrafthelp
#82 [06:58] * Razeer [webchat@176.44.3.40] has joined #minecrafthelp
#83 [06:58] <Razeer> hello
#84 [07:00] <Razeer> my account has stolen
#85 [07:00] <Razeer> my email account is aboodi.5022@gmail.com
#86 [07:01] <Razeer> but it was changed
#87 [07:02] <Greymagic27> ??> Razeer account/hacked
#88 [07:02] <Absol> Razeer: If you believe that your account was hacked, then please follow these instructions: https://help.mojang.com/customer/portal/articles/361483
#89 [07:02] <Absol> Razeer: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#90 [07:03] <Razeer> i dont have the transaction ID becasue i got the game from give away
#91 [07:03] <Razeer> but i know everything about the acc
#92 [07:04] <Greymagic27> Razeer, You got the account from a giveaway? Free accounts like that go against mojangs EULA and can result in your account being suspended. In mojangs eyes the account will belong to the original owner
#93 [07:05] <Razeer> i mean i got the game code
#94 [07:05] <Razeer> i play on the acc since 2013 dude
#95 [07:05] <Razeer> and now the email of the acc was changed
#96 [07:06] <Razeer> i know every secret question
#97 [07:06] <Greymagic27> Razeer, Email mojang using the information below, but be aware that they will see the account as being owned by the person who first bought it
#98 [07:06] <Greymagic27> ??> Razeer account/send-email
#99 [07:06] <Absol> Razeer: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#100 [07:06] <Absol> Razeer: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#101 [07:07] <hideyoshi> i think this should be the network problem.
#102 [07:07] <Greymagic27> hideyoshi, What do you mean you saw another 'myself'?
#103 [07:08] <hideyoshi> if other typing the teleport command, basically it would teleport to where i am standing
#104 [07:09] <hideyoshi> but now my friend was just teleport to where i respawn
#105 [07:09] <Greymagic27> hideyoshi, Are you sure they're not teleporting to you?
#106 [07:10] <hideyoshi> there're only two guys in the game, just me and my friend
#107 [07:11] <hideyoshi> he tried to teleport to the place where i am standing but failed
#108 [07:11] <Greymagic27> Is it possible for you to send a video? Use https://streamable.com/ to send it
#109 [07:12] * Razeer [webchat@176.44.3.40] has quit. (Quit: webchat.esper.net)
#110 [07:16] * Pugglez [webchat@hag-jklbng12-50df25-6.dhcp.inet.fi] has joined #minecrafthelp
#111 [07:18] <hideyoshi> uploading,
#112 [07:19] <hideyoshi> https://streamable.com/dwwoi
#113 [07:20] <hideyoshi> there is only me in the game but two entities
#114 [07:20] <Greymagic27> You're doing kill @e. That kills all entities, including the player
#115 [07:20] <Greymagic27> @a*
#116 [07:21] <hideyoshi> but i tried to kill myself by using /kill shigeru1. nothing happened
#117 [07:22] <Greymagic27> I'm not sure that isn't working for you. Can you get a friend who has OP to try?
#118 [07:25] <hideyoshi> how about i tried to teleport myself by typing /tp shigeru1. Generally, it would be failed, cause i am trying to teleport to where i am stand
#119 [07:25] <Greymagic27> You'd need another player to teleport to
#120 [07:26] <hideyoshi> https://streamable.com/2gyyf
#121 [07:27] <hideyoshi> i don't know why, i succeed
#122 [07:27] <Greymagic27> Can you try on a new world?
#123 [07:27] <hideyoshi> to generate a new world?
#124 [07:28] <Greymagic27> Yes please
#125 [07:28] <hideyoshi> i don't own the realm, but can you tell me how to do that
#126 [07:29] <hideyoshi> i will try to tell the owner to try this
#127 [07:29] <Greymagic27> hideyoshi, The owner can just select one of the other 2 world presets, that will mean when you join, you'll join into another world
#128 [07:31] <hideyoshi> oh, i'll tell him to do that when he online
#129 [07:32] <Pugglez> Right, so I have a problem with starting up the game. It will not start up without crashing or freezing in the process in any newer versions than 1.11.2. My old worlds were created on 1.12.2 - 1.13. I've tried reinstalling both Java and Minecraft and attempted allocating more memory for it. So far, it doesn't crash anymore in the loading screen but
#130 [07:32] <Pugglez> freezes at the midway point. I have the error logs here and I can fetch the new error logs too. (Sorry if I interrupted)
#131 [07:32] <hideyoshi> is it mean this world would never be used again
#132 [07:32] <Greymagic27> Pugglez, Can you send the error log using https://paste.ubuntu.com ?
#133 [07:33] <Greymagic27> hideyoshi, The realm owner can switch back to the world the same way he switches to the new one
#134 [07:34] <hideyoshi> will the problem keep on or fixed if he switch back to this world.
#135 [07:34] <Greymagic27> hideyoshi, If it doesn't occur in the new world, the owner can use MCEDIT and transfer the builds over
#136 [07:35] * Victor [webchat@host86-164-158-13.range86-164.btcentralplus.com] has joined #minecrafthelp
#137 [07:35] * evan [webchat@lfbn-ncy-1-447-13.w83-196.abo.wanadoo.fr] has joined #minecrafthelp
#138 [07:35] <Victor> Hello.
#139 [07:35] <Greymagic27> Victor, Hey. How can we help?
#140 [07:36] <Victor> Well, I bough the full game 1 hour ago and I keep being only able 2 play Demo mode.
#141 [07:36] <Victor> So, I would like to know whats wrong with it.
#142 [07:36] <Victor> Sorry if my english gramma its pretty bad, but I am spanish. :)
#143 [07:37] <Pugglez> Sorry, I'm new to that website, how does it work exactly?
#144 [07:37] <urielsalis> ??> Victor launcher/relog
#145 [07:37] <Absol> Victor: Click your Minecraft username (or email address) in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#146 [07:37] <urielsalis> Pugglez: you ask your question, we answer
#147 [07:37] <urielsalis> ??> Pugglez launcher/log
#148 [07:37] <Absol> Pugglez: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#149 [07:37] <Victor> Ok, I am gonna try.
#150 [07:39] <evan> hello! i cannot log in to my old minecraft premium account because i did not played for a long time and i forgot my username and password i only remember the email adress i used tu buy the game so please do you have a solution ?
#151 [07:39] <Greymagic27> evan, Hey. Have you emailed mojang about the issue?
#152 [07:39] <Victor> Oohh, perfect, its repear, Thanks four your help :D.
#153 [07:40] <evan> yes i did but i did not have any response (sorry if my english is bad, i am french)
#154 [07:40] <Greymagic27> evan, Unfortunately, the wait time for account support requests is currently longer than normal. Please refer to this page: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#155 [07:40] * Victor [webchat@host86-164-158-13.range86-164.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#156 [07:40] <evan> i sent an email 4 month ago :/
#157 [07:41] <Greymagic27> evan, Do you know the exact date and month of sending your email?
#158 [07:41] <evan> i am going to look
#159 [07:41] * evan [webchat@lfbn-ncy-1-447-13.w83-196.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#160 [07:43] <Pugglez> https://paste.ubuntu.com/p/6Q6vZWp6s2/
#161 [07:44] <Pugglez> It's the one where I have to manually close the game since it freezes, I don't have the original one
#162 [07:44] <Greymagic27> Pugglez, When following the steps I'm about to post, can you let the game freeze, then send the log?
#163 [07:44] <Greymagic27> ??> Pugglez launcher/log-txt
#164 [07:44] <Absol> Pugglez: We need to see your full launcher log, which is created in the game directory.
#165 [07:44] <Absol> Pugglez: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#166 [07:46] <Pugglez> https://paste.ubuntu.com/p/MqCZYd9gvg/
#167 [07:47] <Greymagic27> Pugglez, I can't see any obvious reason for the crash. I'd like you to follow the steps here to do a simple malware scan:
#168 [07:48] <Greymagic27> ??> Pugglez av/adwcleaner
#169 [07:48] <Absol> Pugglez: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#170 [07:48] <Absol> Pugglez: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#171 [07:49] <Pugglez> I'll also give you the one where it crashed just in case https://paste.ubuntu.com/p/G2t3Jhpyf5/
#172 [07:50] * Nawakata [webchat@201-13-142-222.dial-up.telesp.net.br] has joined #minecrafthelp
#173 [07:51] <Nawakata> Hi! my mine minecraft launcher don't open !
#174 [07:51] <hideyoshi> Greymagic27 thanks, i'll try this later
#175 [07:51] <Greymagic27> Nawakata, Hey. What happens when you try to open it
#176 [07:51] <Greymagic27> hideyoshi, No problem :D
#177 [07:53] <Nawakata> he stay minimized, don't open for nothing
#178 [07:53] <Greymagic27> Nawakata, Shift+right click the icon on your taskbar and click 'maximise'
#179 [07:54] <Nawakata> No error message appears, it just does not open, I tried to reinstall, update java, reinstall java and nothing solves, he stay minimized
#180 [07:54] <Nawakata> is impossible
#181 [07:54] <Greymagic27> Shift+right click the icon on your taskbar and click 'maximise'
#182 [07:55] * hideyoshi [webchat@059149023005.ctinets.com] has quit. (Quit: webchat.esper.net)
#183 [07:56] <Nawakata> right
#184 [07:57] <Nawakata> now is open
#185 [07:58] <Nawakata> what is this bug
#186 [07:58] <Nawakata> this is permanent
#187 [07:58] <Nawakata> ?
#188 [07:59] <Greymagic27> Nawakata, I'm not sure if there is a bug report on the issue but if it happens again you now know how to fix it
#189 [08:01] * DarthQizah [webchat@bb115-66-61-254.singnet.com.sg] has quit. (Quit: webchat.esper.net)
#190 [08:02] * Stw94 [webchat@88.130.156.169] has joined #minecrafthelp
#191 [08:06] * Stw94 [webchat@88.130.156.169] has quit. (Client Quit)
#192 [08:40] * fearlessmilky [webchat@64.19.86.67] has joined #minecrafthelp
#193 [08:40] <fearlessmilky> hello I have a question
#194 [08:41] * fearlessmilky [webchat@64.19.86.67] has quit. (Client Quit)
#195 [09:16] * Nathan [webchat@b01a56d4.bb.sky.com] has joined #minecrafthelp
#196 [09:17] <Nathan> I am trying to migrate to a Mojang account but I can't remember the email address I used to register this account with because I created this account years ago can you please help?
#197 [09:19] * Nathan [webchat@b01a56d4.bb.sky.com] has quit. (Client Quit)
#198 [10:12] * intruq [webchat@p508916A5.dip0.t-ipconnect.de] has joined #minecrafthelp
#199 [10:14] <intruq> Hey. My PC crashes when I start Minecraft. The Minecraft-bug-files aren`t written out and the Windows crash-reports aren`t either.
#200 [10:16] <Greymagic27> intruq, Hey. Let's take a look and see if a full launcher log reveals why you may be getting a crash:
#201 [10:16] <Greymagic27> ??> intruq launcher/log-txt
#202 [10:16] <Absol> intruq: We need to see your full launcher log, which is created in the game directory.
#203 [10:16] <Absol> intruq: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#204 [10:23] * charlie [webchat@ool-43550f1e.dyn.optonline.net] has joined #minecrafthelp
#205 [10:23] <charlie> hello
#206 [10:23] <Greymagic27> charlie, Hey. How can we help?
#207 [10:24] * Tranzgrezzor [webchat@r-109-152-3-31.consumer-pool.prcdn.net] has joined #minecrafthelp
#208 [10:24] <charlie> ok so i click on the minecraft application on my mac and click the green play button, but it loads for a second then says game crash
#209 [10:24] <Greymagic27> ??> charlie launcher/log
#210 [10:24] <Absol> charlie: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#211 [10:24] <Tranzgrezzor> I cant log in to minecraft.net or java ed. win10 ed works fine but... :(
#212 [10:25] <Greymagic27> Tranzgrezzor, Hey. What does it say when you try?
#213 [10:25] <intruq> @Absol What instance are you talking about? I am to do that in the launcher itself, rightß
#214 [10:25] <Tranzgrezzor> Nothing mostly.
#215 [10:25] <Greymagic27> Tranzgrezzor, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Absol will send below:
#216 [10:25] <Greymagic27> ??> Tranzgrezzor tools/hjt
#217 [10:25] <Absol> Tranzgrezzor: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#218 [10:25] <Absol> Tranzgrezzor: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#219 [10:25] <Greymagic27> intruq, Press the windows key and R at the same time, when the run box appears type '%appdata%/.minecraft'. Then follow the steps from this point: In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to
#220 [10:27] <charlie> i followed the instructions but on the pop up behind the minecraft launcher, it says waiting for log output
#221 [10:27] <intruq> Absol, https://paste.ubuntu.com/p/vBxQNXqtRF/
#222 [10:28] <Greymagic27> charlie, Once the game crashes, an output should appear
#223 [10:28] <Greymagic27> ??> intruq av/adwcleaner
#224 [10:28] <Absol> intruq: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#225 [10:28] <Absol> intruq: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#226 [10:28] <charlie> no logs show up, it just says waiting for log output
#227 [10:29] <Greymagic27> charlie, Hmm ok. Follow these steps instead:
#228 [10:29] <Greymagic27> ??> charlie mac/.minecraft
#229 [10:29] <Absol> charlie: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#230 [10:29] <Greymagic27> In that folder, do you have a file called 'launcher_log.txt'?
#231 [10:29] <Tranzgrezzor> https://paste.ubuntu.com/p/J8hfF5nV2q/
#232 [10:30] <Greymagic27> Tranzgrezzor, Remove avast secureline
#233 [10:31] <intruq> Absol i`ll have to restart my PC,right?
#234 [10:31] <Greymagic27> intruq, Yea
#235 [10:31] * intruq [webchat@p508916A5.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#236 [10:31] * haxordotcom [webchat@108-90-227-130.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#237 [10:32] * intruq [webchat@p508916A5.dip0.t-ipconnect.de] has joined #minecrafthelp
#238 [10:32] <charlie> its not working
#239 [10:32] * Tranzgrezzor [webchat@c83-250-232-140.bredband.comhem.se] has joined #minecrafthelp
#240 [10:33] <charlie> isnt there a simple way to fix this
#241 [10:33] <intruq> @Absol I ran the ADW and its complete now.
#242 [10:33] <Greymagic27> intruq, Restart your PC when it prompts you
#243 [10:33] <Tranzgrezzor> That worked! No VPN! Got it! Hanx!
#244 [10:33] <intruq> Greymagic27i did
#245 [10:33] <Greymagic27> charlie, Before I can fix the issue, I need to know what's causing it, can you see if it will generate that log?
#246 [10:34] <charlie> no logs generate it just says waiting after i click play
#247 [10:35] <charlie> i found the thing that says launcher_log.txt
#248 [10:36] * charlie [webchat@ool-43550f1e.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#249 [10:37] * Tranzgrezzor [webchat@c83-250-232-140.bredband.comhem.se] has quit. (Quit: webchat.esper.net)
#250 [10:40] * Spyder [webchat@ip4d16f930.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#251 [10:41] <Spyder> I have created a new Account, but i cant Login in that.
#252 [10:41] <Spyder> Can someone help me with that?
#253 [10:44] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Quit: ZNC 1.7.3 - https://znc.in)
#254 [10:45] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#255 [10:49] * intruq [webchat@p508916A5.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#256 [10:56] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Quit: ZNC 1.7.3 - https://znc.in)
#257 [10:57] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#258 [11:04] * la_santy88 [webchat@host164-113-dynamic.239-95-r.retail.telecomitalia.it] has joined #minecrafthelp
#259 [11:05] <la_santy88> spero di trovare qualche italiano, i have a big problem, non gioco a minecraft da un bel po di mesi e quando ho provato ad avviare un mondo crasha tutto..vi prego ho seriamente bisogno di qualcuno che mi aiuti in modo serio
#260 [11:05] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#261 [11:05] * Josh4 [webchat@184-170-166-240.batvilaa.metronetinc.net] has joined #minecrafthelp
#262 [11:06] * Josh4 [webchat@184-170-166-240.batvilaa.metronetinc.net] has quit. (Client Quit)
#263 [11:06] <la_santy88> #minecrafthelp spero di trovare qualche italiano, i have a big problem, non gioco a minecraft da un bel po di mesi e quando ho provato ad avviare un mondo crasha tutto..vi prego ho seriamente bisogno di qualcuno che mi aiuti in modo serio
#264 [11:07] <la_santy88> #minecrafthelp spero di trovare qualche italiano, i have a big problem, non gioco a minecraft da un bel po di mesi e quando ho provato ad avviare un mondo crasha tutto..vi prego ho seriamente bisogno di qualcuno che mi aiuti in modo serio
#265 [11:11] * la_santy88 [webchat@host164-113-dynamic.239-95-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#266 [11:11] * reby19 [webchat@cpe-76-189-240-61.neo.res.rr.com] has joined #minecrafthelp
#267 [11:12] <reby19> I no longer have access to the email address I created my account with, and cannot log in
#268 [11:22] * Galaxy_3Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#269 [11:24] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Ping timeout: 189 seconds)
#270 [11:27] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has joined #minecrafthelp
#271 [11:34] * clarjon1 [~clarjon1@23-248-49-200.tpia.execulink.com] has quit. (Remote host closed the connection)
#272 [11:38] * Dino [webchat@desktop-a95ok87.bc.edu] has joined #minecrafthelp
#273 [11:38] * Galaxy_3Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Read error: Connection reset by peer)
#274 [11:39] * bbq_sauce [webchat@89-159-96-245.rev.numericable.fr] has joined #minecrafthelp
#275 [11:40] <Dino> Im having issues with my minecraft account, I forgot the password to it and the email I used for the account is disabled
#276 [11:42] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#277 [11:42] * bbq_sauce [webchat@89-159-96-245.rev.numericable.fr] has quit. (Client Quit)
#278 [11:53] * Zeno912 [webchat@81-226-202-79-no31.tbcn.telia.com] has joined #minecrafthelp
#279 [11:54] <Zeno912> Hello. why dont i get my code for redeeming microsoft bedrock edition? it just takes me to the redeem page
#280 [12:10] * Cox [webchat@77.111.246.89] has joined #minecrafthelp
#281 [12:15] * kvalax [webchat@ip-213-49-95-28.dsl.scarlet.be] has joined #minecrafthelp
#282 [12:15] <kvalax> hello
#283 [12:16] <kvalax> so the problem is
#284 [12:16] <kvalax> 11bd96e6e3084f79a9db36b136ccaf52
#285 [12:17] <kvalax> kvalax
#286 [12:19] <kvalax> i had to use paste.gg
#287 [12:19] <kvalax> thats the code
#288 [12:20] * GOONLACH [webchat@host17-9-static.11-79-b.business.telecomitalia.it] has joined #minecrafthelp
#289 [12:20] <GOONLACH> Hello
#290 [12:20] <kvalax> HELLo
#291 [12:21] <kvalax> So
#292 [12:21] <kvalax> a month ago
#293 [12:21] <kvalax> i tried to login into my account but it didnt work
#294 [12:21] <kvalax> and now i tried again
#295 [12:21] <kvalax> and still wont work
#296 [12:21] <GOONLACH> i am not a minecraft worker
#297 [12:21] <kvalax> i tried to change pass, change email, reinstall, vpn , my friends account & other browsers
#298 [12:21] <kvalax> Who u are
#299 [12:22] <GOONLACH> a player
#300 [12:22] <kvalax> oh fck
#301 [12:22] <kvalax> well
#302 [12:22] <GOONLACH> but i cant install minecraft
#303 [12:22] <GOONLACH> can you help me
#304 [12:22] <kvalax> ye probably
#305 [12:22] <kvalax> go to mojang
#306 [12:22] <GOONLACH> wait
#307 [12:22] <kvalax> login
#308 [12:22] <kvalax> and download
#309 [12:22] <GOONLACH> yo fuck listen me xD
#310 [12:22] <Absol> GOONLACH: Please keep it civil
#311 [12:23] <GOONLACH> listen please
#312 [12:23] <kvalax> yooo
#313 [12:23] <GOONLACH> i have problems to install .json files
#314 [12:23] <kvalax> absol
#315 [12:23] <kvalax> can u help me
#316 [12:23] <GOONLACH> Pleaseasdses
#317 [12:23] <GOONLACH> SoS
#318 [12:23] <GOONLACH> help me
#319 [12:24] <GOONLACH> ok i am gonna search for an other server
#320 [12:24] <GOONLACH> ok i am gonna search for an other server
#321 [12:24] * GOONLACH [webchat@host17-9-static.11-79-b.business.telecomitalia.it] has left #minecrafthelp
#322 [12:33] * Taylor [webchat@ip70-185-119-113.ga.at.cox.net] has joined #minecrafthelp
#323 [12:33] <Taylor> Hi
#324 [12:33] <Taylor> I'm having a technical issue with full-screen
#325 [12:34] * Taylor [webchat@ip70-185-119-113.ga.at.cox.net] has quit. (Client Quit)
#326 [12:37] * Zeno912 [webchat@81-226-202-79-no31.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#327 [12:43] * Sam [webchat@97-120-223-32.ptld.qwest.net] has joined #minecrafthelp
#328 [12:43] <Sam> Hey, is there anyone here who can help with problems for the Minecraft Launcher on OS X?
#329 [12:46] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has quit. (Ping timeout: 198 seconds)
#330 [12:47] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has joined #minecrafthelp
#331 [12:54] * Sam [webchat@97-120-223-32.ptld.qwest.net] has quit. (Quit: webchat.esper.net)
#332 [12:58] * Mary [webchat@b150e1b9.virtua.com.br] has joined #minecrafthelp
#333 [13:00] <Mary> hello, I can not log into my old account
#334 [13:01] * Mudd [~w@76.202.115.164] has joined #minecrafthelp
#335 [13:02] * sizzledazzle100 [webchat@ip68-106-11-74.ph.ph.cox.net] has joined #minecrafthelp
#336 [13:03] <sizzledazzle100> Logging in just fine, but game won't launch. It gets stuck on the white Mojang screen. It worked 2 days ago.
#337 [13:06] * Mary [webchat@b150e1b9.virtua.com.br] has quit. (Quit: webchat.esper.net)
#338 [13:12] * shard_knight [webchat@c-24-11-75-37.hsd1.ut.comcast.net] has joined #minecrafthelp
#339 [13:13] <shard_knight> minecraft is not booting
#340 [13:13] * haxordotcom [webchat@108-90-227-130.lightspeed.sndgca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#341 [13:14] * Dan [webchat@104-49-230-201.lightspeed.spfdmo.sbcglobal.net] has joined #minecrafthelp
#342 [13:14] <Dan> forgot my email for my login need to change it
#343 [13:19] * AntiX [webchat@94-53-184-68.next-gen.ro] has joined #minecrafthelp
#344 [13:20] <AntiX> Guys, why when i try to open hexxit with twitch it says "unable to update the minecraft native launcher" ?
#345 [13:22] <AntiX> #minecrafthelp
#346 [13:24] * TEPCA [webchat@41.100.54.131] has joined #minecrafthelp
#347 [13:24] <TEPCA> Hi
#348 [13:24] <TEPCA> I need Help
#349 [13:25] * langkid1 [~langkid1@2604:180:0:ce:5f69:7263::] has quit. (Ping timeout: 202 seconds)
#350 [13:26] <TEPCA> i have two accounts . one is mine and the other one is for my friend . its old accounts unmigrated and i forgot name of accounts so i cant migrate it . but i have the Email Access of the accounts . so can you help me to remember the names ?
#351 [13:27] * AntiX [webchat@94-53-184-68.next-gen.ro] has quit. (Quit: webchat.esper.net)
#352 [13:30] <TEPCA> any one here ??
#353 [13:32] * sizzledazzle100 [webchat@ip68-106-11-74.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#354 [13:45] * langkid1 [~langkid1@2604:180:0:ce:5f69:7263::] has joined #minecrafthelp
#355 [13:45] * Dino [webchat@desktop-a95ok87.bc.edu] has quit. (Quit: webchat.esper.net)
#356 [13:48] * drako_silver [webchat@dsl-dhcp-conrtxxahre-72-26-12-124.consolidated.net] has joined #minecrafthelp
#357 [13:48] <drako_silver> hello
#358 [13:49] <TEPCA> Darko silver
#359 [13:49] <drako_silver> yes
#360 [13:49] <TEPCA> i have unmigrated account
#361 [13:49] <TEPCA> but i have only email and password
#362 [13:49] <drako_silver> ok
#363 [13:49] <TEPCA> i forget the name
#364 [13:49] <TEPCA> how i can remember it
#365 [13:49] <drako_silver> the username for the account?
#366 [13:50] <drako_silver> if you're trying to remember the username for the account then you should be able to just login and see the username
#367 [13:50] * drako_silver [webchat@dsl-dhcp-conrtxxahre-72-26-12-124.consolidated.net] has quit. (Client Quit)
#368 [13:50] <TEPCA> no
#369 [13:50] <TEPCA> i cant login
#370 [13:50] * Dymond [webchat@host-92-2-140-130.as43234.net] has joined #minecrafthelp
#371 [13:51] <Dymond> crash
#372 [13:51] <TEPCA> when i login with email and password . he said you need to migrate your account because its soo old
#373 [13:51] <TEPCA> i cant login
#374 [13:51] <Dymond> oh I don't know bout that
#375 [13:51] <TEPCA> you need name + password for login unmigrated account
#376 [13:51] <TEPCA> Dymond you staff ?
#377 [13:51] <Dymond> nop here for help
#378 [13:51] <Dymond> nop here for help
#379 [13:52] * Dymond [webchat@host-92-2-140-130.as43234.net] has left #minecrafthelp
#380 [13:54] <TEPCA> yea
#381 [13:54] <TEPCA> can you help me
#382 [13:55] <TEPCA> i can remember my name
#383 [13:57] * O [webchat@c-24-4-248-105.hsd1.ca.comcast.net] has joined #minecrafthelp
#384 [13:57] <O> My minecraft launcher is crashing and it says that there was an issue with exit code 1. How do I fix this>
#385 [14:00] * Lurks [webchat@cpc123350-stev9-2-0-cust46.9-2.cable.virginm.net] has joined #minecrafthelp
#386 [14:09] * Dan [webchat@104-49-230-201.lightspeed.spfdmo.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#387 [14:15] * BARIIS [webchat@host-176-43-106-154.reverse.superonline.net] has joined #minecrafthelp
#388 [14:17] <BARIIS> hello i migrated my account and it written at the bottom "success" now when i try to login it says Unknown e-mail address or password. how can i fix this problem? i tried to change my password and no mail came in to my mailbox
#389 [14:19] * TEPCA [webchat@41.100.54.131] has quit. (Quit: webchat.esper.net)
#390 [14:20] * rez [webchat@82.167.192.148] has joined #minecrafthelp
#391 [14:21] <rez> hi
#392 [14:21] <rez> need help to buy pack in child account
#393 [14:22] <rez> how can I allow the child to have some minecoins or money to buy the update/pack
#394 [14:24] * Dane [webchat@mail.lagunabeachschools.org] has joined #minecrafthelp
#395 [14:24] <Dane> hello
#396 [14:25] * Dane [webchat@mail.lagunabeachschools.org] has quit. (Client Quit)
#397 [14:29] <BARIIS> hello i migrated my account and it written at the bottom "success" now when i try to login it says Unknown e-mail address or password. how can i fix this problem? i tried to change my password and no mail came in to my mailbox
#398 [14:29] * Bugzy [webchat@cpc80955-perr17-2-0-cust878.19-1.cable.virginm.net] has joined #minecrafthelp
#399 [14:30] <Bugzy> I want a refund
#400 [14:30] <Bugzy> the game is trash
#401 [14:30] <Bugzy> Order ID: #ac8dec26b052470384ce8e136d0c4b5b
#402 [14:30] <Bugzy> Transaction ID: braintree:dkbasr90
#403 [14:30] <Bugzy> username: BugzyHvH
#404 [14:30] <Bugzy> email: BugzyHvH@gmail.com
#405 [14:31] <Lord_Ralex> We are not Mojang
#406 [14:31] <Lord_Ralex> And you need to talk to them about it.
#407 [14:31] <Lord_Ralex> ??> Bugzy account/refund
#408 [14:31] <Bugzy> i did email them
#409 [14:31] <Bugzy> and lol
#410 [14:31] <Absol> Bugzy: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#411 [14:31] <Bugzy> i thought this was like the livechat help thing
#412 [14:31] <Lord_Ralex> No, it's a volunteer channel, as the website that asked you questions before you got here would have told you.
#413 [14:31] <Bugzy> this game is fucking shit
#414 [14:31] <Absol> Bugzy: Please keep it civil
#415 [14:32] <Bugzy> this game is trash af, worst game i ever played
#416 [14:32] <Bugzy> FILLED with toxic keyboard warriors (children/teens)
#417 [14:32] <Bugzy> irl they wouldn't speak to me, coz they know i'd gun down their entire family
#418 [14:32] * Lord_Ralex kicked Bugzy from #minecrafthelp (Reason: ugzy :Then you have not played online much.... and you're just as bad as they are....)
#419 [14:33] <rez> gi
#420 [14:33] <rez> hi
#421 [14:33] <rez> hi
#422 [14:34] <BARIIS> hi
#423 [14:36] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#424 [14:41] * BARIIS [webchat@host-176-43-106-154.reverse.superonline.net] has quit. (Quit: webchat.esper.net)
#425 [14:43] * rez [webchat@82.167.192.148] has quit. (Quit: webchat.esper.net)
#426 [14:56] * Gavin [webchat@ip24-56-20-45.ph.ph.cox.net] has joined #minecrafthelp
#427 [14:58] <Gavin> I already purchased minecraft a long time ago and wanted to hop back on but on a new computer but forgot all my log in info and I dont want to have to purchase it again
#428 [15:00] <Lurks> Gavin which year did you purchase minecraft?
#429 [15:01] <Gavin> I think the java version
#430 [15:01] <Gavin> it was a long time ago
#431 [15:02] <Lurks> Gavin did you use username or email to log in?
#432 [15:02] <Gavin> email
#433 [15:02] <Gavin> i know my username but forgot my password and email
#434 [15:03] <Lurks> Gavin have you tried "forgot my password" and put in all the email you to try get a reset sent?
#435 [15:04] <Gavin> yeah but i dont know the email
#436 [15:04] <Gavin> I tried 3 emails
#437 [15:05] <Lurks> Gavin ok, you'll have to contact mojang support with transaction ID or gift code, do you need the links?
#438 [15:05] <Gavin> yes please
#439 [15:06] <Lurks> ??> Gavin account/send-email
#440 [15:06] <Absol> Gavin: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#441 [15:06] <Absol> Gavin: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#442 [15:07] <Gavin> wait whats the transation ID
#443 [15:15] * xSyqil [webchat@50-33-33-244.wyng.mn.frontiernet.net] has joined #minecrafthelp
#444 [15:15] <xSyqil> On the screen where it says "Lets Play" (blue button) there used to be a button saying "not you" in the upper left corner. but now that button is gone and I cannot switch accounts because of it
#445 [15:18] * xSyqil [webchat@50-33-33-244.wyng.mn.frontiernet.net] has quit. (Client Quit)
#446 [15:23] * Matt0 [webchat@bcdee1a6.skybroadband.com] has joined #minecrafthelp
#447 [15:24] <Matt0> i am not receiving my password reset email
#448 [15:25] <Matt0> even though i type the exact email in, nothing is received on my end
#449 [15:26] <Lurks> Matt0 have you checked in your junk or spam email section to see if it could be there? here are other information why you might not get it:https://help.mojang.com/customer/portal/articles/542001
#450 [15:26] <Matt0> yep i have checked all email folders
#451 [15:26] <Matt0> and i have no emails :(
#452 [15:27] <Matt0> i havent received an email from mojang on that email since registering however
#453 [15:27] <Matt0> there was definitely no typo when entering the email as well
#454 [15:28] <Lurks> Matt0 you'll have to contact mojang support, do you need the links?
#455 [15:29] <Matt0> i have sent a support email
#456 [15:29] <Matt0> however they are still replying to support messages from 3 weeks ago
#457 [15:29] <Matt0> according to the website
#458 [15:29] <Lurks> unfortunately yes
#459 [15:30] <Matt0> how long can i expect to wait?
#460 [15:31] <Lurks> that's a tough one, could be 1month or 2month or longer
#461 [15:31] <Matt0> can i merge the account to my new email and reset it through that?
#462 [15:31] <Lurks> i have no idea on that, could try
#463 [15:32] <Matt0> yes please, the other email is very old
#464 [15:32] <Matt0> i have tried to merge accounts but i need my old password to do so
#465 [15:33] <Matt0> can you merge the account for me if i provide security question answers?
#466 [15:33] <Lurks> Matt0 this is a volunteer chat help, we don't have that kind of power
#467 [15:34] * Ze [webchat@host86-173-0-80.range86-173.btcentralplus.com] has joined #minecrafthelp
#468 [15:34] <Ze> helol
#469 [15:34] <Matt0> hi
#470 [15:34] <Matt0> can you help me ze?
#471 [15:34] <Ze> why whats your issue x3
#472 [15:34] <Matt0> can you merge the account for me if i provide security question answers?
#473 [15:34] <Matt0> i am not getting the password reset email
#474 [15:35] <Ze> i cant, im struggling with similar issues
#475 [15:35] <Ze> currently waiting on a reply email from mojang DX
#476 [15:35] <Matt0> could be waiting a while lol
#477 [15:35] <Matt0> is this chat actual employees or?????
#478 [15:36] <Lurks> Matt0 as i said this is a volunteer chat help
#479 [15:36] <Ze> nope community x3
#480 [15:37] * Ze [webchat@host86-173-0-80.range86-173.btcentralplus.com] has quit. (Client Quit)
#481 [15:48] * Xeyame [~Xeyame@server-q7su72.xeya.me] has quit. (Remote host closed the connection)
#482 [15:52] * roxyandfoxy [webchat@99-145-81-225.lightspeed.brhmal.sbcglobal.net] has joined #minecrafthelp
#483 [15:54] <roxyandfoxy> my launcher keeps crashing what do i do
#484 [16:11] * joshb [webchat@c-73-147-232-87.hsd1.va.comcast.net] has joined #minecrafthelp
#485 [16:11] * Striker247 [webchat@ip72-200-17-88.no.no.cox.net] has joined #minecrafthelp
#486 [16:12] * Striker247 [webchat@ip72-200-17-88.no.no.cox.net] has quit. (Client Quit)
#487 [16:12] <joshb> hello I can't login to my account and I dont have access to the email that I used to buy minecraft so is there a way I can change the email without me having to go into my gmail account which I can't log into?
#488 [16:13] * Striker247 [webchat@ip72-200-17-88.no.no.cox.net] has joined #minecrafthelp
#489 [16:13] <Striker247> my Minecraft crashes a few seconds after I press play.
#490 [16:16] * jccolin07 [webchat@cpe-74-67-225-184.twcny.res.rr.com] has joined #minecrafthelp
#491 [16:18] <jccolin07> Hi we have not received the minecraft deep sea mash up after i logged in from may 31 to june 3
#492 [16:19] * Striker247 [webchat@ip72-200-17-88.no.no.cox.net] has quit. (Quit: webchat.esper.net)
#493 [16:19] * bildramer [~bildramer@p200300CF33C4270070F5B92D11E51823.dip0.t-ipconnect.de] has quit. (Remote host closed the connection)
#494 [16:20] * bildramer [~bildramer@p200300CF33C4270070F5B92D11E51823.dip0.t-ipconnect.de] has joined #minecrafthelp
#495 [16:23] * Julia [webchat@p2E5B53D9.dip0.t-ipconnect.de] has joined #minecrafthelp
#496 [16:23] * Porkyle [~Porkyle@37-136-5-137.rev.dnainternet.fi] has quit. (Ping timeout: 190 seconds)
#497 [16:25] <Julia> Hey I haven't played Minecraft for a really long time and today was the day I wanted to play it again, but somehow my password or E-mail address is incorrect. I let an E-mail send to me, so I could change the password, but I didn't receive anything? And I'm pretty sure it was that e-mail address I used for my account.
#498 [16:26] * itsjimmymine [webchat@173-80-154-79.stabcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#499 [16:28] <itsjimmymine> Hello, whenever i try to start 1.14.2 i get the error Failed to download file. af_za.json. Does anyone know how to fix this?
#500 [16:28] * jccolin07 [webchat@cpe-74-67-225-184.twcny.res.rr.com] has quit. (Quit: webchat.esper.net)
#501 [16:30] <itsjimmymine> Okay, its seems going to 1.12.2 and then trying to start 1.14.2 fixed it.. *logic*
#502 [16:32] * Julia [webchat@p2E5B53D9.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#503 [16:37] * Chris [webchat@50-24-34-39.bcstcmta01.res.dyn.suddenlink.net] has joined #minecrafthelp
#504 [16:39] <Chris> I accidentally bought the java version of the game, but wanted the Windows 10 version for the cross-play feature. Is it possible to get a refund for this?
#505 [16:43] <Lurks> ??> Chris refund
#506 [16:43] <Lurks> ??> Chris account/refund
#507 [16:43] <Absol> Chris: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#508 [16:44] * diabloein [webchat@c-73-111-28-34.hsd1.in.comcast.net] has joined #minecrafthelp
#509 [16:44] <Chris> I read through it and it says "Different editions of Minecraft are not interchangeable. If you have accidentally bought the wrong Minecraft edition, contact support for advice. "
#510 [16:45] * kenz [webchat@sum-d-72-50-144-113.resnet.wvu.edu] has joined #minecrafthelp
#511 [16:45] <kenz> I need help pls
#512 [16:45] <kenz> I recently bought and downloaded Minecraft and it won't let me access multiplayer or realms
#513 [16:45] <kenz> I'm on mac
#514 [16:46] <Lurks> Chris so did you "contact support for advice."?
#515 [16:46] <Lurks> kenz could be firewall or anti-virus, i have no idea on mac to help you farther
#516 [16:46] <diabloein> Hello, I am in need of some help. I have been trying to install minecraft since i bought it and no matter what I do or which downloader or link i use I get the same error message. It says "unable to start the minecraft runtime environment. This is most likely caused by a corruption. Please try to reinstall minecraft". I have done this over a dozen
#517 [16:46] <diabloein> times and its always the same.
#518 [16:48] <Lurks> diabloein which system do you use:mac/linux or windows?
#519 [16:48] <diabloein> windows 7
#520 [16:50] <Lurks> diabloein sounds like anti-virus programs are blocking it, have you try to allow it or disable the anti-virus?
#521 [16:51] <diabloein> I dont have antivirus. All it had was the stock McAfee which i never used or purchased.
#522 [16:51] <kenz> I have tried with an without the firewall activated, so I don't think it is that. :/ Lurks
#523 [16:52] <Lurks> diabloein McAfee is awful, should remove, it could be running
#524 [16:53] <diabloein> I hate McAfee and Norton. I always uninstall them or deactivate them. McAfee keeps asking me to activate it and ijust keep telling it no.
#525 [16:54] * diabloein [webchat@c-73-111-28-34.hsd1.in.comcast.net] has quit. (Quit: webchat.esper.net)
#526 [16:56] * diabloein [webchat@c-73-111-28-34.hsd1.in.comcast.net] has joined #minecrafthelp
#527 [16:56] <diabloein> Ok, my web browser closed on me. Dont know if you responded or not.
#528 [16:57] * bobross [webchat@68-184-39-122.dhcp.oxfr.ma.charter.com] has joined #minecrafthelp
#529 [16:58] <Lurks> diabloein i didn't. though you left due to being annoyed
#530 [16:58] <bobross> I cant change my skin
#531 [16:59] <Lurks> bobross what happen when you try to? do you get a message to saying why?
#532 [16:59] * Mack [webchat@cpe-174-100-83-182.neo.res.rr.com] has joined #minecrafthelp
#533 [16:59] <bobross> it says I need to answer questions but I never set up any questions
#534 [17:00] <diabloein> no, my browser just closed for no reason. Not sure what happened. But yeah, McAfee wont let me completely remove it but it isnt running. Everytime i turn on my computer it tells me I am unprotected and should run it to which i just close it out.
#535 [17:00] <Lurks> bobross hm strange, are you changing it from the website or launcher?
#536 [17:01] * Mack [webchat@cpe-174-100-83-182.neo.res.rr.com] has quit. (Client Quit)
#537 [17:01] <bobross> lancher
#538 [17:02] <Lurks> diabloein have a look through this list and please remove any program listed https://minecraftirc.net/support-articles/known-incompatible-software/
#539 [17:02] <Lurks> bobross can you try through the website? minecraft.net
#540 [17:02] * Hunter [webchat@173-170-15-133.res.bhn.net] has joined #minecrafthelp
#541 [17:03] <Hunter> Can't remember my password, and im not getting the password reset emails
#542 [17:04] <Lurks> Hunter you'll have to contact mojang support, do you need the links?
#543 [17:04] <bobross> the website says i don't have an account
#544 [17:04] <Hunter> i have, and i sent a email to them. but they sent me a email with this link
#545 [17:06] <Lurks> bobross are you using illegal client to play?
#546 [17:06] <diabloein> I dont have any of those programs
#547 [17:06] <bobross> i don't know how to
#548 [17:06] <bobross> im under 18
#549 [17:07] <Lurks> bobross did you or your family buy the game?
#550 [17:08] * Hunter [webchat@173-170-15-133.res.bhn.net] has quit. (Quit: webchat.esper.net)
#551 [17:08] <Lurks> diabloein try the following:
#552 [17:08] <bobross> my mother
#553 [17:08] <Lurks> ??> diabloein av/adwcleaner
#554 [17:08] <Absol> diabloein: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#555 [17:08] <Absol> diabloein: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#556 [17:09] * diabloein [webchat@c-73-111-28-34.hsd1.in.comcast.net] has quit. (Quit: webchat.esper.net)
#557 [17:09] <Lurks> bobross ok, your mother might have setup the security questions, you'll have to ask her
#558 [17:09] <bobross> i was there the whole time she did not
#559 [17:13] * diabloein [webchat@c-73-111-28-34.hsd1.in.comcast.net] has joined #minecrafthelp
#560 [17:13] * kenz [webchat@sum-d-72-50-144-113.resnet.wvu.edu] has quit. (Quit: webchat.esper.net)
#561 [17:13] <Lurks> did you use email or username to login on the website? bobross
#562 [17:13] <diabloein> Ok, Im back. Ran malwarebytes and all that.
#563 [17:13] <bobross> yes i did
#564 [17:14] <Lurks> diabloein welcome back, try install minecraft
#565 [17:16] <Lurks> i have to go now, you'll have to ask or wait for other volunteers to help you along
#566 [17:16] <diabloein> same thing. Downloads the launcher and as soon as i go to start it i get teh same error message
#567 [17:17] <bobross> lurks left and i don't know how to help
#568 [17:17] <bobross> lurks left and i don't know how to help
#569 [17:17] * bobross [webchat@68-184-39-122.dhcp.oxfr.ma.charter.com] has left #minecrafthelp
#570 [17:18] * diabloein [webchat@c-73-111-28-34.hsd1.in.comcast.net] has quit. (Quit: webchat.esper.net)
#571 [17:21] * lauren7 [webchat@b0fbceec.bb.sky.com] has joined #minecrafthelp
#572 [17:22] * Porkyle [~Porkyle@37-136-45-147.rev.dnainternet.fi] has joined #minecrafthelp
#573 [17:24] <lauren7> hey ive just payed for and downloaded the game but ive not been ale to play the game. it opens normally and it will let me get as far as creating a world but after trying to create or open the world it cashes and come up with some weird error code. what can i do?
#574 [17:26] <lauren7> " the game crashed whilst mouseclicked event handler "
#575 [17:31] * lauren7 [webchat@b0fbceec.bb.sky.com] has quit. (Quit: webchat.esper.net)
#576 [17:37] * TEPCA [webchat@41.100.54.131] has joined #minecrafthelp
#577 [17:38] <TEPCA> i forgot my username . and i cant migrate my old account without it
#578 [17:40] * TEPCA [webchat@41.100.54.131] has quit. (Client Quit)
#579 [17:40] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has quit. ()
#580 [17:41] * Naru [webchat@ool-43544929.dyn.optonline.net] has joined #minecrafthelp
#581 [17:42] <Naru> I am having an issue migrating my old account to the new account.
#582 [17:42] * Rem [webchat@c-73-145-51-42.hsd1.mi.comcast.net] has joined #minecrafthelp
#583 [17:49] * aradiakali [webchat@d23-17-242-201.abhsia.telus.net] has joined #minecrafthelp
#584 [17:50] * aradiakali [webchat@d23-17-242-201.abhsia.telus.net] has quit. (Client Quit)
#585 [17:52] * yes [webchat@ool-4a595a49.dyn.optonline.net] has joined #minecrafthelp
#586 [17:52] <Rem> I died in a hardcore world and quit to the main title/deleted the world, and when I opened the worlds screen I saw the hardcore world. I opened it and the java window went black. I panicked, took the java file out of it's respective folder in an attempt to troubleshoot, and eventually force quitted it. I can now open the launcher but not Minecraft
#587 [17:52] <Rem> java itself.
#588 [17:53] <yes> Unable to save download. grass3.ogg
#589 [17:53] <yes> any ideas it wont let me paste the full error msg
#590 [17:55] * jax [webchat@pool-108-39-70-74.nrflva.fios.verizon.net] has joined #minecrafthelp
#591 [17:56] <jax> I don't know why but my game always stops when im logging in and then it dosent go to where I can play and ive don't it like 50 times
#592 [17:57] * yes [webchat@ool-4a595a49.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#593 [18:14] * nate2 [webchat@pool-108-12-16-148.syrcny.fios.verizon.net] has joined #minecrafthelp
#594 [18:15] <nate2> can I get some help trying to figure out what went wrong trying to redeem my purchase from amazon for digital game code
#595 [18:16] <nate2> can I get some help trying to figure out what went wrong trying to redeem my purchase from amazon for digital game code
#596 [18:18] <Rem> I've been on here for 25 minutes without response idk if anyone's gonna get help man
#597 [18:19] <nate2> lol
#598 [18:26] * nate2 [webchat@pool-108-12-16-148.syrcny.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#599 [18:29] * Grayson [webchat@184.103.60.91] has joined #minecrafthelp
#600 [18:31] * garytamari [webchat@69-217-136-175.lightspeed.mssnks.sbcglobal.net] has joined #minecrafthelp
#601 [18:31] <Grayson> I have not received the free deep sea mash up pack. And I played multiple times during the time. So I was wondering if I could receive it.
#602 [18:31] <Grayson> If there was a way
#603 [18:32] * tomtomthecoolest [webchat@cpe-98-28-165-76.cinci.res.rr.com] has joined #minecrafthelp
#604 [18:33] * Grayson [webchat@184.103.60.91] has quit. (Client Quit)
#605 [18:35] <tomtomthecoolest> Hey! My Minecraft won't get past the launcher phase. This is the error message: "Unable to start Java.
#606 [18:35] <tomtomthecoolest> Error details: The requested operation requires elevation. Filename on disk: javaw.exe Path: C:\Program Files (x86)\Minecraft Launcher\runtime\jre-x64\bin\javaw.exe Exists: file"
#607 [18:35] <garytamari> My minecraft wont load, ive tried reinstalling and deleting antivirus apps but it wont work
#608 [18:36] * tomtomthecoolest [webchat@cpe-98-28-165-76.cinci.res.rr.com] has quit. (Client Quit)
#609 [18:36] <garytamari> says Java(TM) Platform SE binary is not responding
#610 [18:38] * Bulmer [webchat@149.12.143.150.dyn.plus.net] has joined #minecrafthelp
#611 [18:38] * Bulmer [webchat@149.12.143.150.dyn.plus.net] has joined #minecrafthelp
#612 [18:38] * Bulmer [webchat@149.12.143.150.dyn.plus.net] has left #minecrafthelp
#613 [18:39] * Lord_of_Life_ [~Lord@46.217.56.250] has joined #minecrafthelp
#614 [18:40] * Lord_of_Life [~Lord@77.28.163.95] has quit. (Ping timeout: 189 seconds)
#615 [18:42] * Warmlaw [webchat@50-24-40-110.bcstcmta01.res.dyn.suddenlink.net] has joined #minecrafthelp
#616 [18:43] * ClareTheCat [webchat@cpe-72-132-25-199.dc.res.rr.com] has joined #minecrafthelp
#617 [18:44] <Warmlaw> My game is crashing on start-up from the launcher, it is giving me the following error
#618 [18:44] <Warmlaw> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#619 [18:44] <ClareTheCat> Hi, this is the mother of the account holder and I was trying to close her Realms account and accidentally deactivated her whole account. Is there a way to bring it back online today? Thanks
#620 [18:44] <Warmlaw> I take it this means I need to update a driver I just don't know which one
#621 [18:45] <ClareTheCat> Is that what it means? I deactivated the account.
#622 [18:49] <ClareTheCat> hi, is anyone there?
#623 [18:51] * garytamari [webchat@69-217-136-175.lightspeed.mssnks.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#624 [18:54] <ClareTheCat> Hi, this is the mother of the account holder and I was trying to close her Realms account and accidentally deactivated her whole account. Is there a way to bring it back online today? Thanks
#625 [19:07] * greendude27 [webchat@cpe-76-89-179-254.socal.res.rr.com] has joined #minecrafthelp
#626 [19:08] * greendude27 [webchat@cpe-76-89-179-254.socal.res.rr.com] has quit. (Client Quit)
#627 [19:12] * Dariii [webchat@252.232.0.152.l.static.claro.net.do] has joined #minecrafthelp
#628 [19:17] <Lurks> ClareTheCat i don't think you can reactivate the account, here's the information about deleting: https://help.mojang.com/customer/portal/articles/1110103
#629 [19:19] <ClareTheCat> Hi Larks, I hope you mean only Mojang Support can reactivate the account because the email said they could.
#630 [19:20] <ClareTheCat> Sorry... Lurks
#631 [19:20] <Lurks> ClareTheCat yes only Mojang support
#632 [19:21] <ClareTheCat> Lurks how long will that take?
#633 [19:22] <Lurks> ClareTheCat unfortunately the wait time is very long, you can follow this page to see where they are at: https://help.mojang.com/customer/portal/articles/359446
#634 [19:23] <ClareTheCat> Thank you Lurks.... what a bummer!
#635 [19:33] * GamerBrinks [webchat@bfb1b4c8.virtua.com.br] has joined #minecrafthelp
#636 [19:36] <GamerBrinks> i lost my transaction id, and i can't enter in mojang acount because i change my email, and i don't know the security questions
#637 [19:36] <GamerBrinks> and my english is very bad, so if i write something wrong, sorry
#638 [19:38] * SupremeLlama [webchat@d192-24-67-179.try.wideopenwest.com] has joined #minecrafthelp
#639 [19:38] <SupremeLlama> Hlo
#640 [19:38] <SupremeLlama> Hello
#641 [19:39] <GamerBrinks> hi
#642 [19:40] <SupremeLlama> I had a question, I have 2 accounts for minecraft Java edition and I was wondering if they can cross platform to the Xbox one S without paying money
#643 [19:41] <SupremeLlama> ...?
#644 [19:41] <GamerBrinks> i guess you only can cross platforms with realms, and you have to paid it
#645 [19:41] <SupremeLlama> Ok
#646 [19:42] <GamerBrinks> are you from USA?
#647 [19:42] <SupremeLlama> I had the disc for 360 ( I no longer have the console or the disc) is there a way though that i can sign in to my old account and re-download it?
#648 [19:42] <SupremeLlama> Yea im from the us
#649 [19:43] <GamerBrinks> i think you can't
#650 [19:43] <SupremeLlama> Dang
#651 [19:43] <GamerBrinks> and sorry my english is terrible
#652 [19:43] <GamerBrinks> :)
#653 [19:43] <SupremeLlama> your fine thanks for the help
#654 [19:44] <GamerBrinks> you're welcome :o
#655 [19:44] * GamerBrinks [webchat@bfb1b4c8.virtua.com.br] has quit. (Quit: webchat.esper.net)
#656 [19:46] * AdmiralObuma [webchat@c-73-97-253-95.hsd1.wa.comcast.net] has joined #minecrafthelp
#657 [19:47] <AdmiralObuma> guys idk what to do
#658 [19:47] <AdmiralObuma> my minecraft account was hacked about 2 years ago and my free windows 10 code was stolen
#659 [19:47] <AdmiralObuma> I sent a ticket but it just sucks
#660 [19:49] * AdmiralObuma [webchat@c-73-97-253-95.hsd1.wa.comcast.net] has quit. (Client Quit)
#661 [19:59] * nidbsiuFCDBwke [webchat@035-138-241-051.dhcp.bhn.net] has joined #minecrafthelp
#662 [20:00] <nidbsiuFCDBwke> im having a problem launching minecraft
#663 [20:02] <nidbsiuFCDBwke> when i hit play it says Unable to save download idle4.ogg
#664 [20:03] * anthony [webchat@67.69.163.198] has joined #minecrafthelp
#665 [20:03] <anthony> My launcher loads but does not launch ever,doesn't launch, 1.14.2 says not responding.
#666 [20:04] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#667 [20:07] <anthony> My launcher does not launch me into the game 1.14.2. error message says not responding
#668 [20:09] <Lurks> nidbsiuFCDBwke If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#669 [20:09] <Lurks> ??> anthony av/adwcleaner
#670 [20:09] <Absol> anthony: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#671 [20:10] <Absol> anthony: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#672 [20:10] * kenzee [webchat@sum-d-72-50-144-113.resnet.wvu.edu] has joined #minecrafthelp
#673 [20:10] <kenzee> hi, is anyone able to help with multiplayer connectivity issues on Mac
#674 [20:14] * Randomparrot [webchat@c-98-192-11-41.hsd1.ga.comcast.net] has joined #minecrafthelp
#675 [20:15] * J2 [webchat@c-24-62-176-212.hsd1.ma.comcast.net] has joined #minecrafthelp
#676 [20:15] <J2> help
#677 [20:15] <J2> help
#678 [20:15] <J2> help
#679 [20:15] <J2> help
#680 [20:15] * Absol kicked J2 from #minecrafthelp (Reason: 2 :Stop spamming)
#681 [20:16] * jj [webchat@c-24-62-176-212.hsd1.ma.comcast.net] has joined #minecrafthelp
#682 [20:17] <jj> My account will not migrate, even though I know all information and can play minecraft by logging in with username but can't play realms
#683 [20:17] <Randomparrot> My friend recently pranked me by changing my minecraft name from TodddcoBell27 to n1ggafingernail, and I'm not allowed on Hypixel due to it. Was wondering if I would be able to change it back before the 30 day mark? It just got changed yesterday
#684 [20:17] <jj> i guess no one helps
#685 [20:18] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Ping timeout: 190 seconds)
#686 [20:18] * Galaxy_3Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#687 [20:18] <Lurks> jj what happen when you try?
#688 [20:20] <Lurks> Randomparrot no, you'll have to wait, your old name is retain for 1more week after the 30days, if you want it
#689 [20:21] * jj [webchat@c-24-62-176-212.hsd1.ma.comcast.net] has quit. (Client Quit)
#690 [20:26] <Randomparrot> So how do I change back to my old name
#691 [20:27] <Lurks> you wait, no other option
#692 [20:27] <Randomparrot> ok
#693 [20:27] * anthony [webchat@67.69.163.198] has quit. (Quit: webchat.esper.net)
#694 [20:28] * Randomparrot [webchat@c-98-192-11-41.hsd1.ga.comcast.net] has quit. (Quit: webchat.esper.net)
#695 [20:28] * nidbsiuFCDBwke [webchat@035-138-241-051.dhcp.bhn.net] has quit. (Quit: webchat.esper.net)
#696 [20:30] * kenzee [webchat@sum-d-72-50-144-113.resnet.wvu.edu] has quit. (Quit: webchat.esper.net)
#697 [20:31] * kenz [webchat@sum-d-72-50-144-113.resnet.wvu.edu] has joined #minecrafthelp
#698 [20:31] <kenz> is anyone able to help with authentication errors on a mac
#699 [20:38] * kenz [webchat@sum-d-72-50-144-113.resnet.wvu.edu] has quit. (Quit: webchat.esper.net)
#700 [20:58] * Naru [webchat@ool-43544929.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#701 [21:08] * hsartmi [webchat@072-181-201-032.res.spectrum.com] has joined #minecrafthelp
#702 [21:09] <hsartmi> I'm getting an error message named pl_pl.json and I have no clue how to fix it or whats even wrong with it.
#703 [21:11] * chris [webchat@c-98-234-201-99.hsd1.ca.comcast.net] has joined #minecrafthelp
#704 [21:12] <chris> i deleted my email account i had linked to my minecraft account and i do not remember my minecraft password how do i get it?
#705 [21:12] * sanctified_ [webchat@178.255.115.159] has joined #minecrafthelp
#706 [21:13] * Lurks [webchat@cpc123350-stev9-2-0-cust46.9-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#707 [21:13] <sanctified_> um I was going to buy a gift code for a friend but the listing on amazon shows it as "Currently Unavailable"??
#708 [21:13] <sanctified_> https://www.amazon.com/Minecraft-Mac-Online-Game-Code/dp/B010KYDNDG
#709 [21:13] <sanctified_> anyone else seeing the same
#710 [21:19] <sanctified_> welp, looks like it says its only available in the us even though i got to the amazon page from minecraft's own page
#711 [21:19] <sanctified_> guess mojang doesnt want my money lol
#712 [21:19] * sanctified_ sighs'
#712 [21:19] <hsartmi> :'(
#713 [21:25] * sanctified_ [webchat@178.255.115.159] has quit. (Quit: webchat.esper.net)
#714 [21:40] * Mariano02 [webchat@138.94.57.150] has joined #minecrafthelp
#715 [21:41] <Mariano02> Hello, i have a problem with my account, it says i already reddem my minecraft windows 10 edition, and i dont fo that, i think someone hack my account.
#716 [21:42] <Mariano02> Or where may i see if i claimed my gift, o where may i download?
#717 [22:00] * Chuu [webchat@cpe-74-139-120-228.kya.res.rr.com] has joined #minecrafthelp
#718 [22:02] * Chuu [webchat@cpe-74-139-120-228.kya.res.rr.com] has quit. (Client Quit)
#719 [22:04] * Helloo [webchat@ool-4577557e.dyn.optonline.net] has joined #minecrafthelp
#720 [22:05] <Helloo> forgot my email and cant use realms
#721 [22:16] * Syrca [webchat@115-188-228-108-adsl.sparkbb.co.nz] has joined #minecrafthelp
#722 [22:16] * Mariano02 [webchat@138.94.57.150] has quit. (Quit: webchat.esper.net)
#723 [22:17] <Syrca> Hello, would anyone be able to troubleshoot a realms issue? or is that outside the topic of this chat
#724 [22:24] * Syrca [webchat@115-188-228-108-adsl.sparkbb.co.nz] has quit. (Quit: webchat.esper.net)
#725 [22:24] * toby4 [webchat@bb116-15-95-73.singnet.com.sg] has joined #minecrafthelp
#726 [22:26] <toby4> Hi, got an issue with my vanilla minecraft crashing constantly at a certain area of a map, one of the reasons it gives is: java.util.concurrent.CompletionException: n: Non [a-z0-9/._-] character in path of location: minecraft:Cauldron
#727 [22:26] <toby4> What is the problem?
#728 [22:31] * Bluestone380 [webchat@cpe-172-115-13-100.socal.res.rr.com] has joined #minecrafthelp
#729 [22:31] <Bluestone380> hello
#730 [22:32] <Bluestone380> I need help
#731 [22:32] <Bluestone380> yes
#732 [22:34] <Bluestone380> GreyBot
#733 [22:34] <Bluestone380> GreyVulpine
#734 [22:34] <Bluestone380> Kealper
#735 [22:34] <Bluestone380> Lord_Ralex
#736 [22:34] <Bluestone380> help pls
#737 [22:34] * Bluestone380 [webchat@cpe-172-115-13-100.socal.res.rr.com] has quit. (Client Quit)
#738 [23:03] * clarjon1 [~clarjon1@23-248-49-200.tpia.execulink.com] has joined #minecrafthelp
#739 [23:17] * Tolnin [webchat@209-248-117-64.falconbroadband.net] has joined #minecrafthelp
#740 [23:17] <Tolnin> Hello
#741 [23:18] * snipe2gg [webchat@nw-esr1-72-49-107-146.fuse.net] has joined #minecrafthelp
#742 [23:18] <snipe2gg> hello
#743 [23:19] <Tolnin> So I've tried every single email I've ever used and every single password I've ever used but I still can't get into my account, any help?
#744 [23:19] <snipe2gg> it says that i can not play because it is Unable to save download. en_nz.json
#745 [23:23] * snipe2gg [webchat@nw-esr1-72-49-107-146.fuse.net] has quit. (Client Quit)
#746 [23:44] * Sanos [webchat@207.44.76.7.res-cmts.hol.ptd.net] has joined #minecrafthelp
#747 [23:46] <Sanos> hello, ive been having this issue with the crash code "
#748 [23:46] <Sanos> Process crashed with exit code -1073740791" ive tried doing multiple things that i have seen recommended but it doesn't seem to work
#749 [23:48] * Sanos [webchat@207.44.76.7.res-cmts.hol.ptd.net] has quit. (Client Quit)
#750 [23:49] * Jamie5 [webchat@5e0f2b9e.bb.sky.com] has joined #minecrafthelp
#751 [23:50] <Jamie5> i need help plz ?
#752 [23:50] <Jamie5> it wont let me start minecraft up?
#753 [23:53] * Jamie5 [webchat@5e0f2b9e.bb.sky.com] has quit. (Client Quit)