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#3 [00:00] <LegendaryMilkman> Has anyone using Minecraft Realms experienced the World stuck in PENDING_SLOT_OPTIONS_UPDATE error?
#4 [00:00] <LegendaryMilkman> Is there any fix?
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#10 [00:33] <laddish> hi, My friend made a minecraft server so myself and some others could play with each other, but everytime I try and join I get this message: "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"
#11 [00:34] <laddish> Everyone else can join, but not me. There are times when I load into the server for about 10 seconds before getting booted again with the same message
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#16 [01:15] * cubix [webchat@173-17-28-75.client.mchsi.com] has joined #minecrafthelp
#17 [01:16] <cubix> how do I fix it saying java forcefully closed a connection to the server
#18 [01:16] <cubix> then I reconnect and it just keeps disconnecting me
#19 [01:17] <cubix> Internal exception io.netty.handler.timeout.readTimeoutException
#20 [01:21] * Eggs [webchat@ip98-164-76-28.no.no.cox.net] has joined #minecrafthelp
#21 [01:22] <Eggs> Hello?
#22 [01:22] <cubix> hi
#23 [01:23] <Eggs> I forgot my password
#24 [01:23] <Eggs> I remember my username but the email I used to register isn't recieving an email when I request one
#25 [01:24] <cubix> u can reset it from the launcher
#26 [01:24] <cubix> and the website
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#29 [01:27] * tv [webchat@99.33.196.49] has joined #minecrafthelp
#30 [01:28] <tv> Hey, is there any way to report servers which you believe are breaking EULA rules?
#31 [01:29] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/1647288-servers-that-violate-commercial-use-guidelines?b_id=5408
#32 [01:30] <tv> yeah, about that. I looked through that form a while back and saw that it had extremely limited options as to what one would be reporting for. I simply couldn't find anything that matched the specific violation that I saw whatsoever. Is there anything I can do about this?
#33 [01:40] <GreyVulpine> That's really the only way of reporting servers that Mojang has put forth
#34 [01:41] <tv> Ok, good to know. Thanks for responding so quickly.
#35 [01:41] <tv> Ok, good to know. Thanks for responding so quickly.
#36 [01:42] * tv [webchat@99.33.196.49] has left #minecrafthelp
#37 [01:45] * ujo_KikO [webchat@90-64-112-78.dynamic.orange.sk] has joined #minecrafthelp
#38 [01:46] <ujo_KikO> Hello
#39 [01:53] * ujo_KikO [webchat@90-64-112-78.dynamic.orange.sk] has quit. (Quit: webchat.esper.net)
#40 [01:57] * Eacer_ [webchat@75-42-38-101.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#41 [01:58] <Eacer_> my 1.8 version says i have a corrupted index
#42 [01:59] <Eacer_> please help
#43 [02:08] * Ash [webchat@203-206-205-207.perm.iinet.net.au] has joined #minecrafthelp
#44 [02:09] <Ash> my minecraft cant save a down load
#45 [02:10] * Ash [webchat@203-206-205-207.perm.iinet.net.au] has quit. (Client Quit)
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#49 [02:40] * luar [webchat@70-231-46-235.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#50 [02:40] <luar> my minecraft isnt starting up
#51 [02:58] * laddish [webchat@cpe-101-165-165-15.wnui-cr-101.cha.qld.bigpond.net.au] has quit. (Quit: webchat.esper.net)
#52 [03:03] * superfight29 [webchat@203-118-169-60.adsl.ihug.co.nz] has joined #minecrafthelp
#53 [03:04] <superfight29> #minecrafthelp
#54 [03:04] <superfight29> I had an old minecraft account but forgot the email adresss and password
#55 [03:52] * Bl4ze [webchat@c-24-8-217-20.hsd1.co.comcast.net] has joined #minecrafthelp
#56 [03:55] <Bl4ze> I got an error while connecting to my realm saying "world stuck in PENDING_SLOT_OPTIONS_UPDATE for 3h12m19s, since 2019-06-21T05:41:19.464Z - 500" Any ideas on what to do? I cant reset the world as it just leaves it in a loop and the same with closing the realm.
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#59 [04:07] * bandyta6 [webchat@public-gprs355697.centertel.pl] has joined #minecrafthelp
#60 [04:09] <bandyta6> nie moge wejść na server hypicel.net
#61 [04:10] * bandyta6 [webchat@public-gprs355697.centertel.pl] has quit. (Client Quit)
#62 [04:11] * PoisedShadow [webchat@cpe-172-115-187-137.socal.res.rr.com] has joined #minecrafthelp
#63 [04:33] * skip [webchat@91.105.97.130] has joined #minecrafthelp
#64 [04:34] <skip> Hello. What can I do if I haven't played in some years and i remember my username and not my email?
#65 [04:36] * Bl4ze [webchat@c-24-8-217-20.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#66 [04:40] * tommytom12345 [webchat@cpc112695-nmal22-2-0-cust5.19-2.cable.virginm.net] has joined #minecrafthelp
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#69 [04:45] * JOWER99 [webchat@adsl-ull-240-52.45-151.wind.it] has joined #minecrafthelp
#70 [04:48] <JOWER99> Si è verificato un errore durante la realizzazione dell'ordine, verifica le informazioni della tua carta di credito e riprova.
#71 [05:02] * Daywaker [webchat@cpc97620-walt24-2-0-cust121.13-2.cable.virginm.net] has joined #minecrafthelp
#72 [05:03] <Daywaker> Hello, im pretty much trying to recover my account here and 2 months but from what i see nothing is moving...what can i do to recover it i cannot find any possible way to contract mojang with live support and my emails i send i never receive a reply. and it's been 2 months is there any way i can call them or live chat support it's been 2 months
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#76 [05:46] * FREYA102 [webchat@1.52.185.33] has joined #minecrafthelp
#77 [05:47] <FREYA102> hi
#78 [05:48] <FREYA102> I guess my ID is being stolen .. Can you lock it up?
#79 [05:51] * MarvinBonazzo [webchat@176.207.0.208] has joined #minecrafthelp
#80 [05:52] <MarvinBonazzo> How can I emigrate account if I don't remember the email and the ID transation? Only things that I remember are nickname and password...
#81 [05:54] * Jules [webchat@lfbn-1-4179-21.w92-169.abo.wanadoo.fr] has joined #minecrafthelp
#82 [05:54] <Jules> hi
#83 [05:54] <MarvinBonazzo> Hi
#84 [05:55] * Jules [webchat@lfbn-1-4179-21.w92-169.abo.wanadoo.fr] has quit. (Client Quit)
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#87 [06:03] <FREYA102> ㅗㅑ
#88 [06:03] <FREYA102> hi
#89 [06:05] <Greymagic27> FREYA102, Hey. What do you mean by your ID?
#90 [06:14] <FREYA102> I don't remember the email , only things that I remember are nickname and password.... but I think someone else is using my ID.
#91 [06:17] <Greymagic27> ??> FREYA102 account/send-email
#92 [06:17] <Absol> FREYA102: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#93 [06:17] <Absol> FREYA102: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#94 [06:39] * JOWER99 [webchat@adsl-ull-240-52.45-151.wind.it] has quit. (Quit: webchat.esper.net)
#95 [07:14] * vidalnederland [webchat@92-111-46-51.static.v4.ziggozakelijk.nl] has joined #minecrafthelp
#96 [07:14] <vidalnederland> how can i dowload a project on a map on ps4?
#97 [07:15] * law506 [webchat@h193.254.23.98.static.ip.windstream.net] has joined #minecrafthelp
#98 [07:15] <vidalnederland> because i dont know
#99 [07:16] <law506> Hi, I bought Minecraft back in beta years ago and once Microsoft took over I haven't been able to play the game as it says I don't have it anymore. I can log in but nothing is there. Anything to be done?
#100 [07:17] * vidalnederland [webchat@92-111-46-51.static.v4.ziggozakelijk.nl] has quit. (Client Quit)
#101 [07:24] <Greymagic27> ??> law506 account/send-email
#102 [07:24] <Absol> law506: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#103 [07:24] <Absol> law506: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#105 [07:28] * IDK_ [webchat@46.217.63.198] has joined #minecrafthelp
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#107 [07:49] * K0dziak_ [webchat@dynamic-78-8-157-10.ssp.dialog.net.pl] has joined #minecrafthelp
#108 [07:49] <K0dziak_> Hi. I have problem. I can't login a Minecraft. Write ,,Login failed. Invalid username or password. (Do not you remember the password?)'' I have this problem only on computer. My account works on my phone and laptop. Help me.
#109 [07:50] <K0dziak_> i waiting for reply
#110 [07:54] <K0dziak_> Hi. I have problem. I can't login a Minecraft. Write ,,Login failed. Invalid username or password. (Do not you remember the password?)'' I have this problem only on computer. My account works on my phone and laptop. Help me.
#111 [08:07] * binvoltt [webchat@94.54.162.14] has joined #minecrafthelp
#112 [08:07] <binvoltt> Hi
#113 [08:08] <binvoltt> I forgot security questions
#114 [08:08] <binvoltt> what ı do?
#115 [08:12] * binvoltt [webchat@94.54.162.14] has quit. (Client Quit)
#116 [08:12] * TIRAGONX2 [webchat@185.94.135.148] has joined #minecrafthelp
#117 [08:14] * Giulia [webchat@93-34-145-28.ip50.fastwebnet.it] has joined #minecrafthelp
#118 [08:14] <Giulia> have a problem with my accont mojang. you can help me?
#119 [08:15] <Giulia> please!!!
#120 [08:15] * wiiben [webchat@176-21-177-50-dynamic.dk.customer.tdc.net] has joined #minecrafthelp
#121 [08:17] <Giulia> help me
#122 [08:17] <TIRAGONX2> HI i can't play becouse it tells me than i have to connect to a network even if i'm connected to wifi
#123 [08:18] <TIRAGONX2> you con help me ?
#124 [08:18] * iFelipeUs_ [webchat@177.17.85.205.static.host.gvt.net.br] has joined #minecrafthelp
#125 [08:18] <wiiben> hello. im wiiben. and i have a problem with my login. every time i try i. says invalid username, and i have tried multiple times over 2 years. and i can`t change my password becuse the email is wrong.
#126 [08:18] <iFelipeUs_> Alguem me ajuda?
#127 [08:18] <iFelipeUs_> Mudei minha senha recentemente
#128 [08:19] <iFelipeUs_> aqui pelo site da minecraft.net agora fala que tá errado o login
#129 [08:20] <Giulia> I have transcribed my mojang account on another pc but it tells me that the password and the email are wrong
#130 [08:23] <Giulia> help me
#131 [08:23] <Giulia> please
#132 [08:25] <Giulia> hallo
#133 [08:25] <Giulia> I have transcribed my mojang account on another pc but it tells me that the password and the email are wrong
#134 [08:25] <Giulia> help me
#135 [08:26] * iFelipeUs_ [webchat@177.17.85.205.static.host.gvt.net.br] has quit. (Quit: webchat.esper.net)
#136 [08:27] <Giulia> help me
#137 [08:31] <Giulia> help ,me please
#138 [08:31] <Giulia> i am sick
#139 [08:34] <Greymagic27> Giulia, Are you sure the details you're entering are correct?
#140 [08:34] <Greymagic27> ??> wiiben account/send-email
#141 [08:34] <Absol> wiiben: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#142 [08:34] <Absol> wiiben: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#143 [08:35] <Greymagic27> K0dziak_, Follow these steps on the PC where you can't login: HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Absol will send below:
#144 [08:35] <Greymagic27> ??> K0dziak_ tools/hjt
#145 [08:35] <Absol> K0dziak_: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#146 [08:35] <Absol> K0dziak_: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#147 [08:36] <Giulia> yes of curse
#148 [08:36] <Giulia> I've tried it before
#149 [08:36] <Greymagic27> Giulia, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information.
#150 [08:36] <Greymagic27> ??> Giulia tools/hjt
#151 [08:36] <Absol> Giulia: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#152 [08:36] <Absol> Giulia: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#153 [08:39] <Giulia> https://paste.ubuntu.com/p/9K8kzKcDYg/
#154 [08:39] <Giulia> done
#155 [08:40] <ELI5_> I am actually surprised by the logs I have seen so far.
#156 [08:40] <Greymagic27> ??> Giulia av/kaspersky
#157 [08:40] <Absol> Giulia: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: https://support.kaspersky.com/9927#block1
#158 [08:40] <ELI5_> I expected to see many more logs flushed with garbage
#159 [08:41] <Giulia> this thing that will help me with my problem?
#160 [08:41] <Greymagic27> Giulia, Yes. Once it's disabled your issue should resolve.
#161 [08:41] * jack [webchat@nat.uq.edu.au] has joined #minecrafthelp
#162 [08:42] <jack> hello
#163 [08:42] <Greymagic27> jack, Hey. How can we help?
#164 [08:42] * jack is now known as Guest18326
#165 [08:42] <Giulia> ok
#166 [08:42] <Guest18326> i was just tyring to log into my minecraft acc but i couldnt remeber the password
#167 [08:43] <Guest18326> +
#168 [08:43] <Greymagic27> Guest18326, Have you attempted to reset it?
#169 [08:43] <Greymagic27> ??> Guest18326 account/reset-password
#170 [08:43] <Absol> Guest18326: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#171 [08:43] <Absol> Guest18326: If you use minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#172 [08:43] <Guest18326> however the real issue is that i cant access the email that the account was started with
#173 [08:43] <Guest18326> the email provider no longer exists
#174 [08:43] <Greymagic27> Guest18326, I see. In that case give mojang an email and ask them to change your account details
#175 [08:43] <Greymagic27> ??> Guest18326 account/send-email
#176 [08:43] <Absol> Guest18326: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#177 [08:43] <Absol> Guest18326: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#178 [08:44] * GMS [webchat@111.red-83-56-188.dynamicip.rima-tde.net] has joined #minecrafthelp
#179 [08:45] * K0dziak_ [webchat@dynamic-78-8-157-10.ssp.dialog.net.pl] has quit. (Quit: webchat.esper.net)
#180 [08:46] <Giulia> but I don't have kaspersky as well 3.0
#181 [08:46] <GMS> Hello! I cannpt log in my Minecraft account. The 'log in' button doesn't work because when I click nothing happen. Sometimes a message that says something like 'there has been an error, try again later' and when I try again the same message pops. Even when I do the captcha, it doesn't seem to work. Im using a MacBook Pro and it's my first time tryi
#182 [08:46] <GMS> ng to buy the game.
#183 [08:46] <Greymagic27> Giulia, If you can't find the option to turn it off, uninstall kaspersky
#184 [08:47] <Greymagic27> GMS, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Absol will send below:
#185 [08:47] <Greymagic27> ??> GMS tools/hjt
#186 [08:47] <Absol> GMS: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#187 [08:47] <Absol> GMS: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#188 [08:47] <Giulia> no but I really don't have kaspersky
#189 [08:48] <Greymagic27> Giulia, Your hijackthis log says you do.
#190 [08:48] <Greymagic27> Giulia, Open control panel --> Uninstall a program --> Find kaspersky --> Press the 'uninstall' button at the top
#191 [08:48] <Giulia> that is, I have kaspersky free but not kaspersky pure 3.0
#192 [08:49] <Greymagic27> Giulia, In that case. Follow these steps to uninstall it: Open control panel --> Uninstall a program --> Find kaspersky --> Press the 'uninstall' button at the top
#193 [08:50] * Mine4Everr [webchat@220-245-234-94.static.tpgi.com.au] has joined #minecrafthelp
#194 [08:50] <Giulia> i have kaspersky free and kaspersky sicure connection that unistall?
#195 [08:51] <Greymagic27> Uninstall both of them
#196 [08:51] <Giulia> ok
#197 [08:51] <GMS> Sorry but how do I run it? I don't know how since its an exe
#198 [08:51] <Mine4Everr> Hello I know my username and password for my old minecraft account i have NOT migrated it but i cannot remember the email that i used can you please help
#199 [08:51] <ELI5_> Yeah, don't need no stinky antivirus solution
#200 [08:51] <Greymagic27> GMS, Are you using a mac?
#201 [08:52] <GMS> yes
#202 [08:52] <Greymagic27> ??> Mine4Everr account/send-email
#203 [08:52] <Absol> Mine4Everr: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#204 [08:52] <Absol> Mine4Everr: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#205 [08:52] <Greymagic27> GMS, I see. Can you disable any adblockers, VPNs, parental software or any anti viruses you may be using?
#206 [08:52] * Giulia [webchat@93-34-145-28.ip50.fastwebnet.it] has quit. (Quit: webchat.esper.net)
#207 [08:53] <Mine4Everr> is there anything you can do to help they are still replying to april messages
#208 [08:53] <Greymagic27> ??> Mine4Everr info/volunteer
#209 [08:53] <Absol> Mine4Everr: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#210 [08:53] <Mine4Everr> ohokay
#211 [08:53] * Mine4Everr [webchat@220-245-234-94.static.tpgi.com.au] has quit. (Client Quit)
#212 [08:54] <GMS> I don't have Adblock or parental software. So far Im sure I don't have any anti virus
#213 [08:55] * Giulia [webchat@93-34-145-28.ip50.fastwebnet.it] has joined #minecrafthelp
#214 [08:56] <Greymagic27> GMS, Hmm. I don't know enough about macOS or minecraft on a mac to help further, sorry. Hopefully another volunteer who knows a bit more about macs that I do will be able to help
#215 [08:56] * SirBanterlot [webchat@host31-51-31-27.range31-51.btcentralplus.com] has joined #minecrafthelp
#216 [08:56] <SirBanterlot> Hello
#217 [08:56] <Greymagic27> SirBanterlot, Hey. How can we help?
#218 [08:57] * Giulia [webchat@93-34-145-28.ip50.fastwebnet.it] has quit. (Client Quit)
#219 [08:57] <GMS> Thank you so much anyways, I appreciate your help. Have nice day!
#220 [08:57] <SirBanterlot> Hi, basically I have an issue with my minecraft, that it crashes during the Mojang screen, when connecting to an online server (Just stays on downloading terrain) or sometimes when I actually get onto a server it will crash
#221 [08:58] <Greymagic27> ??> SirBanterlot av/adwcleaner
#222 [08:58] * Giulia [webchat@93-34-145-28.ip50.fastwebnet.it] has joined #minecrafthelp
#223 [08:58] <Absol> SirBanterlot: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#224 [08:58] <Absol> SirBanterlot: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#225 [08:58] <Greymagic27> GMS, You as well!
#226 [08:58] * GMS [webchat@111.red-83-56-188.dynamicip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#227 [08:58] <Giulia> ok i have unistalled kaspersky
#228 [08:58] <Greymagic27> Giulia, Great. Can you send me another hijackthis log so I can confirm that it's fully removed?
#229 [08:58] <Greymagic27> ??> Giulia tools/hjt
#230 [08:58] <Absol> Giulia: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#231 [08:58] <Absol> Giulia: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#232 [08:59] * Ben [webchat@103.47.146.153] has joined #minecrafthelp
#233 [09:00] <Ben> I can't log in
#234 [09:00] * Ben is now known as Guest37732
#235 [09:00] * SirBanterlot [webchat@host31-51-31-27.range31-51.btcentralplus.com] has quit. (Client Quit)
#236 [09:00] <Giulia> https://paste.ubuntu.com/p/BNc3c9s3dM/
#237 [09:00] <Greymagic27> Guest37732, Hey. What happens when you try?
#238 [09:00] * Guest37732 [webchat@103.47.146.153] has quit. (Client Quit)
#239 [09:00] <Giulia> done
#240 [09:00] <Greymagic27> Giulia, Thanks :). It's fully removed, the next step is to try minecraft
#241 [09:01] * phroa [~phroa@173.254.236.155] has quit. (Killed (mbaxter (Hey happy birthday plus a day)))
#242 [09:01] <Giulia> ok how?
#243 [09:01] <Greymagic27> Giulia, Just load it up and try to play
#244 [09:01] <Giulia> thanks for yuo
#245 [09:04] <Giulia> I tried to put the other pc's mojang account in this but it always says the same thing
#246 [09:04] <Greymagic27> Giulia, If it still doesn't work email mojang
#247 [09:04] <Greymagic27> ??> Giulia account/send-email
#248 [09:04] <Absol> Giulia: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#249 [09:04] <Absol> Giulia: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#250 [09:06] <Giulia> but the transaction id is not there
#251 [09:07] <Greymagic27> Giulia, Give them as much information as you can
#252 [09:07] <ELI5_> probably should reinstall your antivirus
#253 [09:07] * phroa [~phroa@173.254.236.155] has joined #minecrafthelp
#254 [09:07] <Greymagic27> ELI5_, As kaspersky is known to cause issues. Malwarebytes would be more advisable
#255 [09:07] <Greymagic27> https://www.malwarebytes.com/
#256 [09:08] <ELI5_> Malwarebytes is not a anti-virus software, its malware software, it is designed too run along side of your AV
#257 [09:09] <Greymagic27> ELI5_, However, it's one of the best detection tools and can work as an AV with real time protection if you're willing to pay
#258 [09:10] <ELI5_> If.
#259 [09:11] <Greymagic27> ELI5_, If indeed. Even if you don't pay, you just have to be safe with what you download and do a scan once a month
#260 [09:14] * problem [webchat@78-23-87-241.access.telenet.be] has joined #minecrafthelp
#261 [09:14] <problem> How do i put § it works in browser but not minecraft
#262 [09:14] <problem> I want color codes
#263 [09:14] <ELI5_> Finally, something I too want to know.
#264 [09:14] <problem> You having the same problem?
#265 [09:14] <Greymagic27> problem, Hey. I think that's limit to plugins. I know you can change sign text color in 1.14.2 by using dye though if that's what you want it for
#266 [09:15] <ELI5_> Yeah I tried to put these color codes/formats but couldnt get them to work properly
#267 [09:15] <problem> No, I have a server and would like to put holograms but i cant put §
#268 [09:15] <ELI5_> hologram = floating text?
#269 [09:15] <problem> Yes
#270 [09:16] <problem> It is a plugin
#271 [09:16] <ELI5_> oh. I have been using armor stands for that.
#272 [09:16] <problem> Back in the day i could put §
#273 [09:16] <problem> in chat
#274 [09:16] <problem> withouth problems
#275 [09:16] <problem> You can join server if you want to see
#276 [09:16] <problem> plugin
#277 [09:17] <ELI5_> dm me, idk if u can post that here
#278 [09:17] <problem> ok
#279 [09:17] <Greymagic27> problem, This is an answer from a forum post a while back. It may proof useful: http://prntscr.com/o4wdd0
#280 [09:18] <problem> Greymagic how are these people doing it then? https://www.youtube.com/watch?v=Ec_CdOB9kyI
#281 [09:19] <problem> I swear i could do it back in the day
#282 [09:19] <problem> but doesnt seem to work now
#283 [09:19] <Greymagic27> His server is using plugins, and we don't know which ones
#284 [09:20] <problem> Okay
#285 [09:20] <problem> ty
#286 [09:31] * Paulosdavincy [webchat@h103183.upc-h.chello.nl] has joined #minecrafthelp
#287 [09:31] * beans [webchat@105-186-244-195.telkomsa.net] has joined #minecrafthelp
#288 [09:33] * Giorinex [webchat@net-188-217-237-239.cust.vodafonedsl.it] has joined #minecrafthelp
#289 [09:33] <Paulosdavincy> Ok so, I have a pc specs
#290 [09:34] <Greymagic27> Paulosdavincy, Hey. What's the issue?
#291 [09:35] <Giorinex> Hello, I've sent an email to help2mojan in 2016 related to my account bought at least 10 years ago. I can't remember which email I used to buy the game, I've a couple in mind, I tried all of them for the reset password but didn't receive a single email back. I remember my account name and I recently sent another email asking for help. Is there any
#292 [09:35] <Giorinex> way to speed up the process? I'm afraid I'll never get a response again just like in 2016.
#293 [09:35] <Greymagic27> Giorinex, Hey. When did you send your last email?
#294 [09:35] <Giorinex> Now
#295 [09:35] <Greymagic27> ??> Giorinex account/send-email/wait-time
#296 [09:35] <Absol> Giorinex: Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#297 [09:37] <Giorinex> I sent a request in 2016, never got response, not even a single one. Greymagic27
#298 [09:37] <Greymagic27> Giorinex, Mojang do miss emails sometimes
#299 [09:37] <beans> Failed to download file. af_za.json ; why is this file not downloading when I launch minecraft
#300 [09:37] <Greymagic27> beans, Hey. It looks like something is blocking you from downloading the needed files. Follow the steps Absol will send below to run a basic malware scan:
#301 [09:37] <Greymagic27> ??> beans av/adwcleaner
#302 [09:37] <Paulosdavincy> I have a pc, specs = gtx 1050 ti i5 7400 3ghz , and a macbook which I can play minecraft on. On my macbook I don't have any connection issues however I do have connection issues on my pc (my pc and macbook both are connected to the same internet) I always get the ''connection failed'' ''timed out'' message
#303 [09:37] <Absol> beans: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#304 [09:37] <Absol> beans: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#305 [09:38] <Greymagic27> Paulosdavincy, On your PC could you run this tool?
#306 [09:38] <Greymagic27> HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Absol will send below:
#307 [09:38] <Greymagic27> ??> Paulosdavincy tools/hjt
#308 [09:38] <Absol> Paulosdavincy: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#309 [09:38] <Absol> Paulosdavincy: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#310 [09:39] <Giorinex> So, is there any way to download the game and trying to log in? Since I remember my account name and I've some passwords in mind. Back in the days we used to be able to download the game without logging in. Isn't it doable anymore?
#311 [09:39] <Greymagic27> Giorinex, You can download the game without logging in, but you have to login to play: https://minecraft.net/en-us/download/alternative/
#312 [09:39] <Giorinex> I might be able to log in this way, thank you!
#313 [09:43] * beans [webchat@105-186-244-195.telkomsa.net] has quit. (Quit: webchat.esper.net)
#314 [09:43] <Paulosdavincy> Greymagic27 https://paste.ubuntu.com/p/fhT7H7ZKZJ/
#315 [09:45] <Greymagic27> ??> Paulosdavincy av/mcafee/uninstall
#316 [09:45] <Absol> Paulosdavincy: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#317 [09:45] * wiiben [webchat@176-21-177-50-dynamic.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#318 [09:46] <Paulosdavincy> Greymagic27 I forgot to run as administrator should I do the "Do a system scan and save a log file" again?
#319 [09:46] <Greymagic27> Paulosdavincy, It's alright. We don't use it to rewrite the host files
#320 [09:46] <Paulosdavincy> ok :)
#321 [09:48] * Paulosdavincy [webchat@h103183.upc-h.chello.nl] has quit. (Quit: webchat.esper.net)
#322 [09:48] * Paulosdavincy [webchat@h103183.upc-h.chello.nl] has joined #minecrafthelp
#323 [09:49] <Paulosdavincy> Greymagic27 my chrome got closed when i removed mcafee
#324 [09:50] <Greymagic27> Paulosdavincy, That's alright. Once the tool finishes, restart your PC then try minecraft
#325 [09:50] <Paulosdavincy> ok will do
#326 [09:50] * Paulosdavincy [webchat@h103183.upc-h.chello.nl] has quit. (Client Quit)
#327 [09:52] * K0dziak_ [webchat@dynamic-78-8-157-10.ssp.dialog.net.pl] has joined #minecrafthelp
#328 [09:52] <K0dziak_> Hello I back
#329 [09:52] * Muxum [webchat@217-51-20-31.ftth.glasoperator.nl] has joined #minecrafthelp
#330 [09:52] <Muxum> Hello
#331 [09:53] <K0dziak_> I have problem. I can't login a Minecraft. Write ,,Login failed. Invalid username or password. (Do not you remember the password?)'' I have this problem only on computer. My account works on my phone and laptop. Help me.
#332 [09:53] <Muxum> I have a problem playing minecraft if i join a world it just crashes i already asked to fix this and it worked
#333 [09:53] <Muxum> but now it's back
#334 [09:55] <K0dziak_> Ok i waiting for operator
#335 [09:56] * Loomier [webchat@81.26.149.66] has joined #minecrafthelp
#336 [09:56] <K0dziak_> download Hijacks this and I do not know what's better
#337 [09:56] <Muxum> ?
#338 [09:56] * Paulosdavincy [webchat@h103183.upc-h.chello.nl] has joined #minecrafthelp
#339 [09:56] * Loomier [webchat@81.26.149.66] has quit. (Client Quit)
#340 [09:57] <Paulosdavincy> Greymagic27 It still gives me connection failed timed out
#341 [09:58] <K0dziak_> Absol
#342 [09:59] <K0dziak_> Greymagic27 I have problem. I can't login a Minecraft. Write ,,Login failed. Invalid username or password. (Do not you remember the password?)'' I have this problem only on computer. My account works on my phone and laptop. Help me.
#343 [10:00] <K0dziak_> i download hijack, scan and I don't know what's better
#344 [10:03] * Tjman [webchat@c-24-15-48-228.hsd1.il.comcast.net] has joined #minecrafthelp
#345 [10:04] <Tjman> My minecraft is only running at 1fps. Ive tried lowering all of the settings and giving it up to 5g of allocated data, but it still only runs at 1 fps, can someone help me?
#346 [10:05] * Freddie [webchat@host86-150-172-41.range86-150.btcentralplus.com] has joined #minecrafthelp
#347 [10:05] <Freddie> Hello, was just wondering if somebody could help me with my minecraft launcher
#348 [10:06] <Freddie> i just bought a new laptop and downloaded minecraft onto it. when i went to launch the game it crashed and told me this...
#349 [10:07] * ELI5_ [~ELI5@ip-96-45-234-82.swatco.com] has quit. (Ping timeout: 202 seconds)
#350 [10:07] <Greymagic27> K0dziak_, Can you send another hijackthis log?
#351 [10:07] <Greymagic27> ??> Freddie launcher/log
#352 [10:07] <Absol> Freddie: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#353 [10:07] <Greymagic27> Paulosdavincy, Can you DM me the IP? /msg GreyBot
#354 [10:07] <K0dziak_> file or text?
#355 [10:07] <Greymagic27> Sorry, /msg Greymagic27
#356 [10:08] <Greymagic27> K0dziak_, Using https://paste.ubuntu.com
#357 [10:08] <Freddie> it won't allow me to send it
#358 [10:08] <Muxum> Could you help me too pls
#359 [10:08] <Freddie> give me a second
#360 [10:08] <Greymagic27> ??> Muxum launcher/log
#361 [10:08] <Absol> Muxum: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#362 [10:09] * Giorinex [webchat@net-188-217-237-239.cust.vodafonedsl.it] has quit. (Quit: webchat.esper.net)
#363 [10:09] <Muxum> thank you
#364 [10:09] <K0dziak_> syntax?
#365 [10:09] <Tjman> My minecraft is only running at 1fps. Ive tried lowering all of the settings and giving it up to 5g of allocated data, but it still only runs at 1 fps, can someone help me?
#366 [10:09] <Freddie> Failed to download file. th_th.json
#367 [10:09] <Greymagic27> K0dziak_, Keep that how it comes
#368 [10:09] <Greymagic27> ??> Freddie av/adwcleaner
#369 [10:09] <Absol> Freddie: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#370 [10:09] <Absol> Freddie: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#371 [10:09] <Greymagic27> ??> Tjman win/dxdiag
#372 [10:09] <Absol> Tjman: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#373 [10:10] <Freddie> okay thank you
#374 [10:10] <Freddie> will come back if this doesnt work <3
#375 [10:10] <K0dziak_> i send on pv
#376 [10:10] <Greymagic27> ??> K0dziak_ info/mcleaks
#377 [10:10] <Absol> K0dziak_: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#378 [10:10] <Absol> K0dziak_: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#379 [10:10] <Greymagic27> ??> K0dziak_ win/hosts/edit
#380 [10:10] <Absol> K0dziak_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#381 [10:11] <Absol> K0dziak_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#382 [10:11] <K0dziak_> The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#383 [10:11] <K0dziak_> 17:11 <@Absol> K0dziak_: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password
#384 [10:11] <K0dziak_> ah
#385 [10:11] <K0dziak_> miss
#386 [10:12] * Freddie [webchat@host86-150-172-41.range86-150.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#387 [10:13] <Tjman> Do i give you the link?
#388 [10:13] <Greymagic27> Tjman, Yes please
#389 [10:13] <Tjman> https://paste.ubuntu.com/p/pJFbWTjbhs/
#390 [10:15] * safe [webchat@host-156.213.173.64-static.tedata.net] has joined #minecrafthelp
#391 [10:15] <K0dziak_> i dont have file hosts
#392 [10:15] * Andrio kicked safe from #minecrafthelp (Reason: afe :Out.)
#393 [10:16] <Muxum> https://paste.ubuntu.com/p/5p4WGqxvzx/
#394 [10:16] <Muxum> there u go
#395 [10:17] <K0dziak_> i dont have file hosts
#396 [10:18] <K0dziak_> ok
#397 [10:18] <K0dziak_> am finded
#398 [10:18] <K0dziak_> and open
#399 [10:18] * Kyle [webchat@cpc116110-tilb12-2-0-cust230.20-1.cable.virginm.net] has joined #minecrafthelp
#400 [10:18] <Kyle> Hi
#401 [10:19] <Kyle> Hi
#402 [10:19] <Muxum> wait it ain't good
#403 [10:19] <Kyle> Hi
#404 [10:19] <Kyle> How is everyone
#405 [10:19] <Kyle> Tits boobs
#406 [10:20] <Muxum> Omg fuck off you idiot
#407 [10:20] <Absol> Muxum: Please keep it civil
#408 [10:20] <Muxum> bastard
#409 [10:20] * Absol kicked Muxum from #minecrafthelp (Reason: uxum :Keep it civilized, you are just a human being)
#410 [10:20] <Andrio> Nice one.
#411 [10:21] <K0dziak_> Co teraz jak juz otworzyłem hosts? zapisac i zmienić hasło?
#412 [10:21] <Andrio> ??> K0dziak_ lang/EN
#413 [10:21] <K0dziak_> What now, how have I opened the hosts? save and change password?
#414 [10:21] <Absol> K0dziak_: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#415 [10:21] <K0dziak_> What now, how have I opened the hosts? save and change password?
#416 [10:21] <K0dziak_> miss
#417 [10:21] <K0dziak_> xD
#418 [10:21] <K0dziak_> What now, how have I opened the hosts? save and change password?
#419 [10:21] <Andrio> K0dziak_, have you edited it as instructed?
#420 [10:21] <Andrio> And don't spam
#421 [10:21] <K0dziak_> sorry
#422 [10:22] <Kyle> That lady got big black tits
#423 [10:22] <Andrio> It's ok
#424 [10:22] <Kyle> That lady got big black tits
#425 [10:22] <Kyle> That lady got big black tits
#426 [10:22] <Kyle> That lady got big black tits
#427 [10:22] * Andrio kicked Kyle from #minecrafthelp (Reason: yle :That isn't though)
#428 [10:22] <K0dziak_> <@Absol> K0dziak_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#429 [10:22] <K0dziak_> I'm at it
#430 [10:23] <Tjman> So, can you help me?
#431 [10:23] <Andrio> ??> K0dziak_ win/hosts/edit
#432 [10:23] <Absol> K0dziak_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#433 [10:23] <Absol> K0dziak_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#434 [10:24] <K0dziak_> yes
#435 [10:24] <Andrio> K0dziak_, remove all lines containing mojang
#436 [10:24] <K0dziak_> and what's next?
#437 [10:25] <K0dziak_> but here he writes, 94.23.155.247 authserver.mojang.com
#438 [10:25] <K0dziak_> 94.23.155.247 sessionserver.mojang.com '' and the end
#439 [10:25] <K0dziak_> all delete?
#440 [10:26] <Andrio> K0dziak_, delete those, yes
#441 [10:26] * ShadowZambie [webchat@host86-138-22-160.range86-138.btcentralplus.com] has joined #minecrafthelp
#442 [10:26] <K0dziak_> only sessionserver.mojang.com
#443 [10:26] <K0dziak_> or these numbers too
#444 [10:27] <Andrio> K0dziak_, the entire lines
#445 [10:27] <ShadowZambie> I purchased the Minecraft Java edition instead of the one for windows 10 is there anything I can do
#446 [10:28] <Andrio> ??> ShadowZambie account/refund
#447 [10:28] <Absol> ShadowZambie: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#448 [10:28] <K0dziak_> but nothing is left, is it supposed to be? because all in all recently I've reinstalled this game
#449 [10:29] <Andrio> K0dziak_, if that's all that's in the file, yes
#450 [10:29] <K0dziak_> ok
#451 [10:29] <ShadowZambie> is there any way I can get the Minecraft for windows 10 without having to repurchase the game?
#452 [10:30] <K0dziak_> When I did, how do I restart my password and act?
#453 [10:30] <Andrio> K0dziak_, go to https://account.mojang.com/me
#454 [10:30] <Andrio> ShadowZambie, unforunately there isn't.
#455 [10:31] <ShadowZambie> will I be able to refund the java edition so I can buy the windows 10 version
#456 [10:31] <Andrio> ShadowZambie, maybe
#457 [10:31] <K0dziak_> Works, I love you! thanks a lot!
#458 [10:32] <K0dziak_> And restart the password or do not I have to? I'm asking for certainty
#459 [10:32] * DavidEssx [webchat@37.152.210.85] has joined #minecrafthelp
#460 [10:33] <Andrio> K0dziak_, it's not required, but you should.
#461 [10:33] <K0dziak_> Well, thank you very much! you are great!
#462 [10:34] <K0dziak_> And absol
#463 [10:34] <K0dziak_> and Greymagic
#464 [10:34] <DavidEssx> my xbox one version says i can update to the latest version for free, but when i click it goes to the minecraft page on the microsoft shop, can anyone help?
#465 [10:34] * aze [webchat@alille-654-1-189-18.w92-147.abo.wanadoo.fr] has joined #minecrafthelp
#466 [10:35] <aze> hello ?
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#473 [10:49] * mamamia [webchat@24-107-231-54.dhcp.oxfr.ma.charter.com] has joined #minecrafthelp
#474 [10:49] <mamamia> Hello
#475 [10:50] <mamamia> I am here because i forgot my account username and password
#476 [10:50] <Greymagic27> K0dziak_, No problem. Sorry I had to go. And yes, please change your password
#477 [10:50] <Greymagic27> ??> mamamia account/send-email
#478 [10:50] <Absol> mamamia: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#479 [10:50] <mamamia> What should i do?
#480 [10:50] <Absol> mamamia: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#481 [10:53] * Jasons1 [webchat@047-132-108-058.res.spectrum.com] has joined #minecrafthelp
#482 [10:53] <mamamia> and
#483 [10:53] <mamamia> i have waited for a day to try and reset my pass and now it doesnt work for some reason
#484 [10:53] <Jasons1> I no longer have access to my email and can no longer recover my password. How do I go about getting my account back?
#485 [10:53] <mamamia> I have the same problem
#486 [10:53] <mamamia> But i forgot the user
#487 [10:54] <mamamia> name
#488 [10:54] <Greymagic27> ??> Jasons1 account/send-email
#489 [10:54] <Absol> Jasons1: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#490 [10:54] <Absol> Jasons1: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#491 [10:55] <Jasons1> I bought the game over 6-7 years ago and no longer have access to the Transaction ID. ]
#492 [10:55] <Greymagic27> Jasons1, Give them as much information as you can
#493 [10:56] <Jasons1> So i just have to wait over a month for a reply? lol
#494 [10:56] <Greymagic27> Jasons1, Sadly yes. The response times right now are stupid :P
#495 [10:57] <Jasons1> rip, time to invest in a new game i guess. Thanks for the help
#496 [10:57] <mamamia> have a good day
#497 [10:57] <mamamia> ;-;
#498 [10:58] <Greymagic27> You as well :)
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#500 [10:59] * Tjman [webchat@c-24-15-48-228.hsd1.il.comcast.net] has joined #minecrafthelp
#501 [11:00] <Tjman> My computer reset. Did anyone have a fix for my problem?
#502 [11:01] <Tjman> With the FPS issue
#503 [11:02] * IB1amelagg [webchat@157-131-181-60.static.sonic.net] has joined #minecrafthelp
#504 [11:02] <IB1amelagg> g
#505 [11:02] * Paulosdavincy [webchat@h103183.upc-h.chello.nl] has quit. (Quit: webchat.esper.net)
#506 [11:03] <IB1amelagg> The game crashed whilst initializing game
#507 [11:03] <IB1amelagg> Error: java.lang.OutOfMemoryError: Java heap space
#508 [11:06] * K0dziak_ [webchat@dynamic-78-8-157-10.ssp.dialog.net.pl] has quit. (Quit: webchat.esper.net)
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#512 [11:08] <s0> when i try load minecraft it gets frozen on the mjoang screen and says not responding what should i do?
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#515 [11:11] * aj [webchat@pool-108-17-30-129.bflony.fios.verizon.net] has joined #minecrafthelp
#516 [11:11] <TM_ZKiller> hello
#517 [11:12] <aj> I've got
#518 [11:12] <aj> Process crashed with exit code -805306369
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#520 [11:21] <Tjman> Can anyone help me? My game is only running at 1 fps even when i have up to 5gb allotted and on the lowest settings.
#521 [11:25] * Fizzy [webchat@174-134-38-28.res.bhn.net] has joined #minecrafthelp
#522 [11:26] <Fizzy> Everytime I go to log in it says unable to extract native files
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#525 [11:31] <SuperNova> Hey when I try launching minecraft 1.14.2 it tells me it failed to download file af_za.json
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#528 [11:44] * mark [webchat@5adc9e3a.bb.sky.com] has joined #minecrafthelp
#529 [11:44] <mark> hello
#530 [11:48] * plzhalpmeh [webchat@45-16-72-47.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#531 [11:49] <plzhalpmeh> my modpack that i downloaded wont work and says: Unable to save download. 1.12.json
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#534 [12:06] * Tristan [webchat@107-194-217-145.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#535 [12:09] <Tristan> whenever I try to direct connect to a lan world, I ge a message that says "io.netty.channel.AstractChannel$AnnotatedConnectException: Connection timed out: no further information:" I have no idea what this means, and I'm open to any information and advice as to what I can do and whats wrong.
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#538 [12:11] <google_manz> whenever I try to direct connect to a lan world, I ge a message that says "io.netty.channel.AstractChannel$AnnotatedConnectException: Connection timed out: no further information:" I have no idea what this means, and I'm open to any information and advice as to what I can do and whats wrong.
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#541 [12:22] * elegy101 [webchat@S010600fc8ddf2513.vn.shawcable.net] has joined #minecrafthelp
#542 [12:23] <elegy101> hello, my minecraft crashes on launch
#543 [12:23] <elegy101> error is failed to write core dump
#544 [12:31] * xTheSharky [webchat@ip5f5ae2e9.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#545 [12:31] <xTheSharky> I have the probleme that i can only strat the demo version. What´s wrong about this?
#546 [12:33] * scroogemcdank [webchat@102-186-105-174.east.dsl.telkomsa.net] has joined #minecrafthelp
#547 [12:36] <scroogemcdank> I cannot install the game. I get to 122mb remaining and the following error occurs every time: https://paste.gg/p/anonymous/37b3ed237eb54a728fb0bccf537f42d3/files/cdff8dc60e72407288a88e94f53bc6cd/raw
#548 [12:36] <scroogemcdank> I have disabled antivirus and firewall, I have restarted pc, I have deleted the game files and have ran as administrator. I have no clue what I have left to do.
#549 [12:50] * JAmes [webchat@64.251.53.41] has joined #minecrafthelp
#550 [12:50] <JAmes> Hi, I was curious if my IP address was white listed?
#551 [12:54] * scroogemcdank [webchat@102-186-105-174.east.dsl.telkomsa.net] has joined #minecrafthelp
#552 [12:56] <scroogemcdank> I cannot install the game. I get to 122mb remaining each time only to be greeted with the following error: https://paste.gg/p/anonymous/e4dd1cd74d3e4e9daf38fc647646b600/files/3772c05deb33439bb601084b4047205c/raw
#553 [12:57] <scroogemcdank> I have tried deleting and reinstalling the game, I have disabled avira antivirus and my vpn. I have scanned and removed all malware and have restarted the computer and tried running the launcher as administrator. I do not know what else to do.
#554 [13:00] * VADemon [~VADemon@2a01:4f8:212:2f1d:88::41] has joined #minecrafthelp
#555 [13:03] * Bubs [webchat@c-73-60-200-66.hsd1.ma.comcast.net] has joined #minecrafthelp
#556 [13:05] <Bubs> I am trying to extend my realms subscription and first tried linking my debit card. When that didn't work for some reason, I tried the paypal option under the one time payment choice. On that PayPal account I have my debit card and my bank account linked. When I tried to make the purchase, I was notified that the bank account was unable to make the
#557 [13:05] <Bubs> payment, so I would have to use the linked debit card. When I tried that I got a denied purchase notification. Why am I unable to extend my realm?
#558 [13:10] * xTheSharky [webchat@ip5f5ae2e9.dynamic.kabel-deutschland.de] has quit. (Quit: webchat.esper.net)
#559 [13:12] * FrostyADHD [webchat@99-58-100-72.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#560 [13:12] <FrostyADHD> Hi
#561 [13:12] * Berkieboss [webchat@cpe-67-253-148-141.rochester.res.rr.com] has joined #minecrafthelp
#562 [13:12] <FrostyADHD> I cant get emails from mojang on my email anymore and they are not on my block list any help??
#563 [13:14] * FrostyADHD [webchat@99-58-100-72.lightspeed.miamfl.sbcglobal.net] has quit. (Client Quit)
#564 [13:14] <Berkieboss> For multiple months whenever i try downloading minecraft it works and then whenever i join a server it crashes. today i tried reinstalling and hit the repair option on the installer thinking it would fix my problem, i loaded up the game and joined a 1.12.2 server and now it just keeps getting stuck on joining world. Idk what to do
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#569 [13:24] * Npcity [webchat@209-152-134-76.iamotelephone.com] has joined #minecrafthelp
#570 [13:24] <Npcity> hello?
#571 [13:25] * Npcity [webchat@209-152-134-76.iamotelephone.com] has quit. (Client Quit)
#572 [13:25] <Berkieboss> hi
#573 [13:26] * scroogemcdank [webchat@102-186-105-174.east.dsl.telkomsa.net] has quit. (Quit: webchat.esper.net)
#574 [13:35] * scroogemcdank [webchat@102-186-105-174.east.dsl.telkomsa.net] has joined #minecrafthelp
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#578 [13:39] <brian> howdy im trying to log into an old account that i havent played in about 4 years. i know the username, email, and password. but i cannot log in what do i do im very confused
#579 [13:39] <brian> on*
#580 [13:39] <scroogemcdank> love how the only way to get help with this broken piece of shit game is to wait for some random people on the internet to provide advice, because a multibillion-dolar game can't be arsed to provide official 24/7 support. Fuck this shit i'm out
#581 [13:39] <Absol> scroogemcdank: Please keep it civil
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#583 [13:43] * Saint95 [webchat@187-55-236-46.jvece702.dsl.brasiltelecom.net.br] has joined #minecrafthelp
#584 [13:44] <Saint95> I bought the game today, and I can not play. Only the option to play the demo appears.
#585 [13:45] <Saint95> Can someone help me?
#586 [13:54] * brian [webchat@ool-944a4064.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#587 [13:55] * Ash [webchat@cpe-24-95-38-182.columbus.res.rr.com] has joined #minecrafthelp
#588 [13:56] <Ash> How can I play the full version of Java minecraft
#589 [14:04] * gloop [webchat@184.103.252.69] has joined #minecrafthelp
#590 [14:05] <Tjman> No matter what I do, my minecraft only runs at 1 fps, can I please get some help?
#591 [14:05] <Tjman> No matter what I do, my minecraft only runs at 1 fps, can I please get some help?
#592 [14:07] * gloop [webchat@184.103.252.69] has left #minecrafthelp
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#596 [14:21] * Lin [webchat@216-71-213-202.dyn.novuscom.net] has joined #minecrafthelp
#597 [14:23] <Lin> Hello, I cannot download Minecraft on my windows 10. It always says Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft
#598 [14:25] <Dogerx> Hey, So it's been awhile since I played last, about since 2012, I'm trying to in log into my account but my password seems to be wrong, I followed the steps to have an email sent to me to change the password but I haven't got any kinda email regarding it. I'm certain it's the right email as I have older emails from Mojang. I also have a copy of my
#599 [14:25] <Dogerx> Mojang order number still, if that helps.
#600 [14:26] * radioac7tiv3 [webchat@102-186-105-174.east.dsl.telkomsa.net] has joined #minecrafthelp
#601 [14:27] * levix2x [webchat@8d6909a8.ftth.concepts.nl] has joined #minecrafthelp
#602 [14:27] <levix2x> hello
#603 [14:28] <levix2x> i used to login with my username
#604 [14:28] * man [webchat@209-152-134-76.iamotelephone.com] has joined #minecrafthelp
#605 [14:28] <man> hello
#606 [14:28] <levix2x> but i cant login now
#607 [14:28] * Lin [webchat@216-71-213-202.dyn.novuscom.net] has quit. (Quit: webchat.esper.net)
#608 [14:28] <man> i need help with multiplayer
#609 [14:28] <radioac7tiv3> Is patchy-1.1.jar messing up installations or something? I have tried installing the game on two computers and the game fails to install this file. See here for error message: https://paste.gg/p/anonymous/9b4073ed235847d6ac2ea864be315ad0/files/9713768ff4a848dba6a26ff042dd86e3/raw I have disabled antivirus and firewall, as well as restarted pc and
#610 [14:28] <radioac7tiv3> deleted files to reinstall.
#611 [14:28] <radioac7tiv3> deleted files to reinstall.
#612 [14:31] * Brilliance [~tamip@adsl-89-132-53-99.monradsl.monornet.hu] has left #minecrafthelp
#613 [14:31] * Alex9 [webchat@p508377EA.dip0.t-ipconnect.de] has joined #minecrafthelp
#614 [14:31] <Alex9> hello
#615 [14:32] <Alex9> minecraft freezes at the mojang screen when i try to play it
#616 [14:32] <Alex9> can you please help?
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#622 [14:40] <Jim> Used to play Java version on previous computer. My daughter wants to play again on the new Win10 computer, but neither the App nor the website recognize that I've already paid for it years ago. I still have the Transaction ID, but don't know to use it to help.
#623 [14:46] * Arraess [webchat@200-52-28-9.dynamic.ultrawave.com.br] has joined #minecrafthelp
#624 [14:46] <Arraess> Hi?
#625 [14:48] <Arraess> I want to help retrieve the email I used to create my account. It's been a long time and I do not remember, my nickname is Arraess
#626 [14:48] <Arraess> Is there something we can do?
#627 [14:49] * dfikugihuvjkfvjhiytg [webchat@186.96.109.36] has joined #minecrafthelp
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#630 [14:52] <Pixels> Oof
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#633 [14:55] * The_3nd_1234 [webchat@bd3e24f6.virtua.com.br] has joined #minecrafthelp
#634 [14:55] <The_3nd_1234> Hello
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#637 [15:03] <Galaxy_2Alex> Good Evening everyone.
#638 [15:03] * benhunter09 [Ben@2600:3c01:e001:3999::900] has joined #minecrafthelp
#639 [15:04] <Galaxy_2Alex> radioac7tiv3, What happens if you try to download this from your browser?: https://libraries.minecraft.net/com/mojang/patchy/1.1/patchy-1.1.jar
#640 [15:04] <Galaxy_2Alex> Jim, Does it only show the Demo version?
#641 [15:05] <Jim> It just takes me to the "Buy" page.
#642 [15:05] <Galaxy_2Alex> Jim, And you are using the launcher downloaded from Minecraft.net, correct?
#643 [15:06] * Max2 [webchat@HSI-KBW-134-3-192-64.hsi14.kabel-badenwuerttemberg.de] has joined #minecrafthelp
#644 [15:07] <Max2> Hello
#645 [15:07] <Galaxy_2Alex> Max2, Hello
#646 [15:08] <Max2> So i had this question about PurePD texture pack and why switch cant have 128x resolution
#647 [15:08] <Galaxy_2Alex> Max2, Your PC may not be powerful enough to handle it.
#648 [15:08] <Galaxy_2Alex> oh, switch
#649 [15:09] <Max2> It says i dont have enough memory for it but i have about 64 GB left
#650 [15:09] <Galaxy_2Alex> Max2, I think it may need to save the pack on the Switch itself, not on an SD Card.
#651 [15:09] <radioac7tiv3> trying to access that link you sent me but the connection is timing out at the moment.
#652 [15:10] <Galaxy_2Alex> radioac7tiv3, Try opening that link on a different device that is connected to the wifi/router, just to see if it prompts a download or not.
#653 [15:10] * Max2 [webchat@HSI-KBW-134-3-192-64.hsi14.kabel-badenwuerttemberg.de] has quit. (Client Quit)
#654 [15:12] <radioac7tiv3> Just tried it on another computer, but same problem has occured
#655 [15:13] <Galaxy_2Alex> radioac7tiv3, Is there some kind of parental protection enabled via your Internet Service Provider
#656 [15:14] <Galaxy_2Alex> radioac7tiv3, May I also ask from what country you are, and which ISP you are using?
#657 [15:14] * ggrreezz [webchat@lfbn-rei-1-85-235.w90-54.abo.wanadoo.fr] has joined #minecrafthelp
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#660 [15:15] * man [webchat@209-152-134-76.iamotelephone.com] has quit. (Quit: webchat.esper.net)
#661 [15:15] <radioac7tiv3> I am from South Africa and ISP is Telkom
#662 [15:15] <Galaxy_2Alex> radioac7tiv3, Just to make sure, you haven't been here before, correct?
#663 [15:17] * radioac7tiv3 [webchat@102-186-105-174.east.dsl.telkomsa.net] has quit. (Quit: webchat.esper.net)
#664 [15:17] * Jim [webchat@50.224.206.189] has quit. (Quit: webchat.esper.net)
#665 [15:20] <Berkieboss> For multiple months whenever i try downloading minecraft it works and then whenever i join a server it crashes. today i tried reinstalling and hit the repair option on the installer thinking it would fix my problem, i loaded up the game and joined a 1.12.2 server and now it just keeps getting stuck on joining world. Idk what to do
#666 [15:21] <Galaxy_2Alex> Berkieboss, Does it work if you turn off "VBOs" in the video settings? (This only works on 1.13 and lower)
#667 [15:25] * gofyy [webchat@user-94-254-186-236.play-internet.pl] has joined #minecrafthelp
#668 [15:26] <gofyy> hi
#669 [15:26] <Galaxy_2Alex> gofyy, Hello
#670 [15:29] <gofyy> I bought a minecraft through paypal in December 2017. Last time I went to the site to download the installer because I bought a new computer. I just figured I'd have to buy it all over again. . .
#671 [15:29] <Galaxy_2Alex> gofyy, You should just be able to download it again from https://minecraft.net
#672 [15:30] * TheFortnite101 [webchat@c-73-102-143-250.hsd1.in.comcast.net] has joined #minecrafthelp
#673 [15:30] <TheFortnite101> It won
#674 [15:30] <Galaxy_2Alex> TheFortnite101, Hello, how can I help?
#675 [15:30] <gofyy> I've already downloaded it, but why does it pop up that I have to buy the game again?
#676 [15:30] <Galaxy_2Alex> gofyy, You may be using the wrong login data.
#677 [15:30] <TheFortnite101> it won't allow me to change my skin and when I try to do it in the website it says and I already bought it Looks like you don't own Minecraft yet! Buy the game here!
#678 [15:31] <gofyy> Can it be changed?
#679 [15:31] <TheFortnite101> it won't allow me to change my skin and when I try to do it in the website it says and I already bought it Looks like you don't own Minecraft yet! Buy the game here!
#680 [15:31] * PhoenixDK [webchat@D4709965.rev.sefiber.dk] has joined #minecrafthelp
#681 [15:31] <Galaxy_2Alex> gofyy, Are you sure you are using the correct login data?
#682 [15:31] <PhoenixDK> Hallo? :D
#683 [15:31] <Galaxy_2Alex> TheFortnite101, Please don't spam.
#684 [15:31] <Galaxy_2Alex> PhoenixDK, Hello.
#685 [15:31] <PhoenixDK> I need a helping hand :/
#686 [15:31] <Galaxy_2Alex> TheFortnite101, If you relog on the launcher, does it allow you to log into the game?
#687 [15:32] <TheFortnite101> It allows me to log into the game
#688 [15:32] <PhoenixDK> So a friend of mine bought a code for minecraft java and when I put it in the "use code" I typed it but when I clicked the confirm thingy it just keeps saying "Ordering" It has done that for over an hour now :(
#689 [15:33] <Galaxy_2Alex> TheFortnite101, And if you are using the exact same login data on the browser, it does not show the game?
#690 [15:33] <gofyy> Yes, he logs in to his account when he wants to enter the Collection tab writes that you need to buy, and I have bought
#691 [15:33] <Galaxy_2Alex> gofyy, Have you already submitted an account support request to Mojang?
#692 [15:34] <Galaxy_2Alex> PhoenixDK, Restart your PC, and try the process again, using either Firefox or Chrome on a stable Internet connection.
#693 [15:34] <TheFortnite101> Yes, I'm using the same log in and it's still saying the same thing
#694 [15:34] <PhoenixDK> Ahh ty Alex :D
#695 [15:34] <gofyy> Yes, and the automatic message gave a link to this page, so it also says here. . .
#696 [15:34] * PhoenixDK [webchat@D4709965.rev.sefiber.dk] has quit. (Client Quit)
#697 [15:34] <Galaxy_2Alex> gofyy, The autoamtic message specifically says that this place is for technical support only.
#698 [15:34] <Galaxy_2Alex> ??> TheFortnite101 tools/hjt
#699 [15:34] <Absol> TheFortnite101: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#700 [15:34] <Absol> TheFortnite101: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#701 [15:35] <gofyy> ...
#702 [15:36] * Acidity [~Acidity_@ip-96-45-234-82.swatco.com] has joined #minecrafthelp
#703 [15:37] <TheFortnite101> I don't see it
#704 [15:37] <Galaxy_2Alex> TheFortnite101, Click "Main Menu".
#705 [15:38] * Sophrosyne [webchat@c-76-125-243-161.hsd1.pa.comcast.net] has joined #minecrafthelp
#706 [15:38] * TheFortnite101 [webchat@c-73-102-143-250.hsd1.in.comcast.net] has quit. (Quit: webchat.esper.net)
#707 [15:39] * TheFortnite101 [webchat@c-73-102-143-250.hsd1.in.comcast.net] has joined #minecrafthelp
#708 [15:39] <TheFortnite101> it won't allow me to change my skin nether in Launcher or Website
#709 [15:39] <Galaxy_2Alex> ??> TheFortnite101 tools/hjt
#710 [15:39] <Absol> TheFortnite101: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#711 [15:39] <Absol> TheFortnite101: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#712 [15:39] <Galaxy_2Alex> TheFortnite101, Make sure you run it as Administrator please.
#713 [15:40] <Berkieboss> Galaxy_2Alex sry my bad its a server on 1.13.2
#714 [15:40] <Galaxy_2Alex> Berkieboss, 1.13.2 has the option as well - turn it off, and see if the issue persists.
#715 [15:41] <Sophrosyne> Hello, I am seeking help with the following error every time I try to launch Minecraft "The game crashed whilst rendering overlay
#716 [15:41] <Sophrosyne> Error: duh: Unable to fit: minecraft:burning_skull - size: 64x64 - Maybe try a lower resolution resourcepack?" I am currently using just the base mincraft resource pack
#717 [15:41] <Berkieboss> i just did it did not work
#718 [15:41] <TheFortnite101> Now it's not even allowing me to log in and it's saying to play the demo but I bought the fricken game
#719 [15:41] <Galaxy_2Alex> TheFortnite101, Please follow the instructions Absol gave you.
#720 [15:41] <Galaxy_2Alex> ??> Berkieboss launcher/log
#721 [15:41] <Absol> Berkieboss: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#722 [15:41] <TheFortnite101> I'm not dumb your going to take my info
#723 [15:41] <Galaxy_2Alex> ??> Sophrosyne paste
#724 [15:41] <Absol> Sophrosyne: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#725 [15:41] <Galaxy_2Alex> Sophrosyne, I will need the full error log.
#726 [15:42] <Galaxy_2Alex> TheFortnite101, The log contains no personal data, it just gives us a basic overview of potential issues.
#727 [15:42] * PhoenixDK [webchat@D4709965.rev.sefiber.dk] has joined #minecrafthelp
#728 [15:42] <PhoenixDK> So Alex I tried what you said but it's still not working :/
#729 [15:43] <Galaxy_2Alex> PhoenixDK, On which page are you trying to redeem it?
#730 [15:43] <Sophrosyne> https://paste.ubuntu.com/p/957VSgVnJn/
#731 [15:43] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has joined #minecrafthelp
#732 [15:43] <PhoenixDK> my.minecraft.net etc
#733 [15:44] <Sophrosyne> Absol I posted the link above
#734 [15:44] * AJ [webchat@pool-108-17-30-129.bflony.fios.verizon.net] has joined #minecrafthelp
#735 [15:45] * HazelJ [webchat@ip70-176-41-221.ph.ph.cox.net] has joined #minecrafthelp
#736 [15:45] <Galaxy_2Alex> PhoenixDK, Are you using a VPN?
#737 [15:46] <Galaxy_2Alex> Sophrosyne, In your "C:\Program Files (x86)\Minecraft" folder, delete your "runtime" folder. After that, restart your PC, and try to run the game again.
#738 [15:46] * TheFortnite101 [webchat@c-73-102-143-250.hsd1.in.comcast.net] has quit. (Quit: webchat.esper.net)
#739 [15:46] <PhoenixDK> No Alex
#740 [15:47] * Berkieboss [webchat@cpe-67-253-148-141.rochester.res.rr.com] has quit. (Quit: webchat.esper.net)
#741 [15:47] * Berkieboss [webchat@cpe-67-253-148-141.rochester.res.rr.com] has joined #minecrafthelp
#742 [15:48] <Galaxy_2Alex> PhoenixDK, May be a temporary issue - if it is not resolved by tomorrow, contact Mojang
#743 [15:48] <Galaxy_2Alex> ??> PhoenixDK mojang/email
#744 [15:48] <Absol> PhoenixDK: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#745 [15:48] <Absol> PhoenixDK: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#746 [15:48] <PhoenixDK> Okay ty guys :)
#747 [15:48] <Sophrosyne> I will try it. Thank you for the help Galaxy_2Alex
#748 [15:48] <PhoenixDK> https://gyazo.com/6662324350ff0447b7d20327e9f682fe This is what it does I know it's in danish but you'll know what it means I think
#749 [15:49] * Sophrosyne [webchat@c-76-125-243-161.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
#750 [15:49] <Galaxy_2Alex> PhoenixDK, You could try and see if disabling adblock will do anything.
#751 [15:49] <PhoenixDK> I can try
#752 [15:50] * Miles [webchat@cpc140584-bigg4-2-0-cust799.9-2.cable.virginm.net] has joined #minecrafthelp
#753 [15:51] <Miles> Can u find out my username?
#754 [15:52] <Berkieboss> bc4c03feb8a242e18eff2a40e2ab1827
#755 [15:52] <Berkieboss> thats the file log
#756 [15:52] <PhoenixDK> Nope still nothing imma wait for them to email me back thanks for the help guys :)
#757 [15:53] <Galaxy_2Alex> Berkieboss, Could you send the full link to the paste please?
#758 [15:53] <Berkieboss> o sry
#759 [15:53] <Galaxy_2Alex> Miles, Have you already submitted an account support request to Mojang?
#760 [15:53] <Miles> Yeah
#761 [15:53] <Berkieboss> https://paste.gg/p/anonymous/1fab2ccb64e54b5b8c02fabad36955fa
#762 [15:53] <Galaxy_2Alex> Miles, Please wait for them to answer.
#763 [15:53] <Galaxy_2Alex> Berkieboss, Please copy the log after the issue has occured.
#764 [15:54] * Kitty8 [webchat@c-73-225-224-128.hsd1.wa.comcast.net] has joined #minecrafthelp
#765 [15:54] * Kitty8 [webchat@c-73-225-224-128.hsd1.wa.comcast.net] has quit. (Client Quit)
#766 [15:54] <Berkieboss> I did
#767 [15:54] <Berkieboss> While the issue is occurring my computer wont let me alt tab
#768 [15:54] <Miles> Okay thank you
#769 [15:54] * miss [webchat@82-74-37-37.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#770 [15:55] * Miles [webchat@cpc140584-bigg4-2-0-cust799.9-2.cable.virginm.net] has quit. (Client Quit)
#771 [15:55] * miss is now known as Guest38765
#772 [15:55] <Galaxy_2Alex> Berkieboss, Are you in Fullscreen Mode?
#773 [15:55] <Guest38765> hi, im having difficultys with loggin in on minecraft. it says it couldnt connect to the server.
#774 [15:56] <Berkieboss> yes
#775 [15:56] <Galaxy_2Alex> Guest38765, What is the full error message?
#776 [15:56] <Guest38765> https://paste.ubuntu.com/p/zdX8Fb5HXr/
#777 [15:56] <Galaxy_2Alex> Berkieboss, Disable Fullscreen Mode, and see if the error presists.
#778 [15:57] <Berkieboss> yes it does persist and the log doesnt pick up the error
#779 [15:58] <Galaxy_2Alex> Guest38765, McLeaks and similar tools are known to steal people's account details - they reroute all the data you type into the launcher onto a completely different server that is not Mojang's. There are certain steps you will have to take in order to fix your problem, and your personal data.
#780 [15:58] <Galaxy_2Alex> Guest38765, First, delete the program if you still have it, it's probably in your Downloads folder. Next, you will need to edit your Host file.
#781 [15:58] <Galaxy_2Alex> Guest38765, To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator. Press File, then Open.
#782 [15:58] <Galaxy_2Alex> Guest38765, Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open". Once the window is open, delete the lines containing "mojang.com" (the whole line, probably everything that is in the text file), and save that file.
#783 [15:58] <Galaxy_2Alex> Guest38765, Next, change your Minecraft password as soon as possible. If you have also used that exact same password elsewhere, change those passwords as well. After all that, you game should allow you to log in again.
#784 [15:58] <Galaxy_2Alex> Guest38765, If you have intentionally used the program, please be aware that using it can get your account permanently suspended. If you ever need an alternate account, you can always buy a new license on https://minecraft.net/
#785 [15:58] <Galaxy_2Alex> ??> Berkieboss win/reinst
#786 [15:58] <Absol> Berkieboss: You may need to reinstall the locally installed files that Minecraft puts into place.
#787 [15:59] <Absol> Berkieboss: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#788 [16:00] <HazelJ> I need help with launching minecraft 1.14.12. Ive tried a number of things to fix whenever i try launching minecraft it just says that minecraft isnt responding im not sure but im thinking its version related however 1.12.2 is the last version that works for me?
#789 [16:01] <Galaxy_2Alex> HazelJ, Does 1.12 crash when opening a world if you enable VBOs in the video settings?
#790 [16:01] <HazelJ> let me try real quick
#791 [16:02] <AJ> So when 1.14 first came out I was able to play it for a couple days then whenever I try to create a new world or join a server the game would freeze up and crash. I went into the launch and enabled the output log and got process crashed with exit code -805306369. I've done a little research on it and it has something to do with memory. I've allocat
#792 [16:02] <AJ> ed more but that hasn't done anything and is still freezing up.
#793 [16:02] * JPA12409 [webchat@c-66-229-190-106.hsd1.fl.comcast.net] has joined #minecrafthelp
#794 [16:03] <Galaxy_2Alex> ??> AJ av/adwcleaner
#795 [16:03] <Absol> AJ: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#796 [16:03] <Absol> AJ: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#797 [16:04] <Guest38765> ok i deleted the program and changed my password
#798 [16:05] <HazelJ> ok i tried opening a world in 1.12.2 and VBO was already on the world did not open it is frozen on loading world and building terrain i cant even close the tab
#799 [16:05] * JPA12409 [webchat@c-66-229-190-106.hsd1.fl.comcast.net] has quit. (Client Quit)
#800 [16:05] <Guest38765> i still can't login
#801 [16:05] <Galaxy_2Alex> HazelJ, Alright, unfortunately, the last version that will work on your PC is 1.13.2 since your PC does not support the newer requirements.
#802 [16:05] <Galaxy_2Alex> Guest38765, Restart your PC, then try again.
#803 [16:06] <HazelJ> Is there anything I can do to change? and will i be able to play future versions or am i stuck with 1.13.2 from now on?
#804 [16:07] <Galaxy_2Alex> HazelJ, The only thing you can do if you want to play newer versions is to upgrade your hardware, especially GPU.
#805 [16:07] <HazelJ> ok tysm i will look into it
#806 [16:08] * Berkieboss [webchat@cpe-67-253-148-141.rochester.res.rr.com] has quit. (Quit: webchat.esper.net)
#807 [16:10] * AJ [webchat@pool-108-17-30-129.bflony.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#808 [16:10] * miss [webchat@82-74-37-37.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#809 [16:10] * miss is now known as Guest48340
#810 [16:12] * CorbzGaming1234 [webchat@ip68-231-216-198.oc.oc.cox.net] has joined #minecrafthelp
#811 [16:13] <CorbzGaming1234> Help I cant play whan I hit play is tays there is an issue and to get help
#812 [16:13] <Guest48340> hi i was here before with my problem with loggin in. when asked for the full error name i send a link where all of my log in data was. i was set up by another forum. i had to delete the software and change my password, but i still couldnt log in, than i had to restart and log in aagain is would work, it didnt. so what now?
#813 [16:14] <Galaxy_2Alex> Guest48340, Hmm, weird. What is your Minecraft Username?
#814 [16:14] * Boylen44 [webchat@cpe-174-104-138-124.neo.res.rr.com] has joined #minecrafthelp
#815 [16:14] <Boylen44> Hello
#816 [16:14] <Galaxy_2Alex> ??> CorbzGaming1234 launcher/log
#817 [16:14] <Absol> CorbzGaming1234: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#818 [16:14] <Galaxy_2Alex> Boylen44, Hello
#819 [16:14] <Galaxy_2Alex> CorbzGaming1234, Please copy the log after the game has crashed.
#820 [16:14] <Boylen44> hey im getting this error when im tryiing to launch minecraft
#821 [16:15] <Boylen44> its saying unable to access files
#822 [16:15] <Guest48340> krisdwit
#823 [16:15] <Galaxy_2Alex> Boylen44, What's the full exact error message? Make sure to click "show more details".
#824 [16:15] <Galaxy_2Alex> ??> Boylen44 paste
#825 [16:15] <Absol> Boylen44: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#826 [16:16] <Galaxy_2Alex> Guest48340, Have you tried resetting your password.
#827 [16:16] <Guest48340> Absol thats the same way i got scammed
#828 [16:16] <Guest48340> yes , i was forced to do it
#829 [16:17] <Galaxy_2Alex> Guest48340, You weren't forced to install McLeaks, which may be the cause of your account not working.
#830 [16:17] <Galaxy_2Alex> Guest48340, Sorry, read that in the wrong context.
#831 [16:17] * HazelJ [webchat@ip70-176-41-221.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#832 [16:17] <Guest48340> i mean i was forced to change my password
#833 [16:17] <Galaxy_2Alex> Guest48340, Please wait one hour, your login may currently be throttled.
#834 [16:18] <Boylen44> Im having a hard time figuring it out
#835 [16:18] <Boylen44> and how to post it
#836 [16:18] * AJ [webchat@pool-108-17-30-129.bflony.fios.verizon.net] has joined #minecrafthelp
#837 [16:18] <Galaxy_2Alex> Guest48340, If it still doesn't work after one hour, come back.
#838 [16:18] <Guest48340> what does throttled mean? sorry i'm foreign
#839 [16:18] <Galaxy_2Alex> Boylen44, Make sure the "Poster" box is filled out.
#840 [16:18] <Galaxy_2Alex> Guest48340, It means that there may have been too many login attempts, which locks you out of logging in at all for one hour.
#841 [16:18] <Boylen44> https://paste.gg/p/anonymous/1cea92316428450a8235cd0c92e9f147
#842 [16:19] * PhoenixDK [webchat@D4709965.rev.sefiber.dk] has quit. (Quit: webchat.esper.net)
#843 [16:19] <CorbzGaming1234> it says 1 error
#844 [16:19] <Guest48340> well its 10pm in my country so im not comming back in one hour, sorry
#845 [16:19] <Galaxy_2Alex> ??> Boylen44 win/reinst
#846 [16:19] <Absol> Boylen44: You may need to reinstall the locally installed files that Minecraft puts into place.
#847 [16:19] <AJ> well I did my malwarebytes scan and restarted and I'm still having the same issue.
#848 [16:19] <Absol> Boylen44: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#849 [16:19] <Galaxy_2Alex> Guest48340, Just leave it for tonight then, and try again tomorrow.
#850 [16:19] <Galaxy_2Alex> ??< AJ tools/hjt
#851 [16:19] <Galaxy_2Alex> ??> AJ tools/hjt
#852 [16:19] <Galaxy_2Alex> CorbzGaming1234, Please provide the full error log in a paste.
#853 [16:19] <Galaxy_2Alex> ??> AJ tools/hjt
#854 [16:19] <Absol> AJ: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#855 [16:19] <Absol> AJ: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#856 [16:20] <CorbzGaming1234> it also says https://resources.download.minecraft.net/f9/f9c33914acfd606ea5c624f25d33cccc60663e22 to C:\Users\19493\AppData\Roaming\.minecraft\assets\objects\f9\f9c33914acfd606ea5c62
#857 [16:20] <Galaxy_2Alex> CorbzGaming1234, I will need the full log please.
#858 [16:20] <Guest48340> i never couldve log in and i bouhgt minecraft just today so im not very hopefull
#859 [16:20] <Guest48340> ive tried to log in for the past 5 hours
#860 [16:20] <Boylen44> what do you mean delete everything that you see execpt the saves directory
#861 [16:21] <Boylen44> how do i know which one is the saves directory
#862 [16:21] <Galaxy_2Alex> Boylen44, It is called "saves".
#863 [16:21] <Boylen44> got ya
#864 [16:21] <Galaxy_2Alex> Boylen44, If there is no such folder, just delete everything.
#865 [16:22] <CorbzGaming1234> i have no folers i just have probloms with the launcher
#866 [16:22] <Boylen44> still not working
#867 [16:23] <Galaxy_2Alex> CorbzGaming1234, Only messages starting with your Username are for you (like this: "YourUsername, follow these instructions."). Please ignore any instructions not directed at you.
#868 [16:23] <Galaxy_2Alex> CorbzGaming1234, Please give us the link to the paste.
#869 [16:23] <Guest48340> my brother used a fake minecraft account a year ago, does that have something to do with this? and how can i reverse is?
#870 [16:23] <AJ> https://paste.ubuntu.com/p/NMwfpbPDhX/
#871 [16:23] <Boylen44> My minecraft is still giving me the same errors
#872 [16:23] <Galaxy_2Alex> AJ, You did not use Adwcleaner, please run it again and remove everything it finds.
#873 [16:24] <Galaxy_2Alex> Guest48340, Wait one hour, if that is too late for you leave it until tomorrow and try then.
#874 [16:24] <Guest48340> okay, sorry to bother you. have a great night.
#875 [16:24] <Galaxy_2Alex> Guest48340, You too, thanks.
#876 [16:24] <Galaxy_2Alex> Guest48340, You too, thanks.
#877 [16:24] * Guest48340 [webchat@82-74-37-37.cable.dynamic.v4.ziggo.nl] has left #minecrafthelp
#878 [16:24] <CorbzGaming1234> Unable to download https://resources.download.minecraft.net/f9/f9c33914acfd606ea5c624f25d33cccc60663e22 to C:\Users\19493\AppData\Roaming\.minecraft\assets\objects\f9\f9c33914acfd606ea5c624
#879 [16:25] <Galaxy_2Alex> ??> CorbzGaming1234 paste
#880 [16:25] <Absol> CorbzGaming1234: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#881 [16:25] <Boylen44> My minecraft is still giving me the same errors
#882 [16:25] <Galaxy_2Alex> CorbzGaming1234, Please give us a link to a paste containing the full log.
#883 [16:25] * AJ [webchat@pool-108-17-30-129.bflony.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#884 [16:25] <Galaxy_2Alex> ??> Boylen44 tools/hjt
#885 [16:25] <Absol> Boylen44: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#886 [16:26] <Absol> Boylen44: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#887 [16:27] <Boylen44> https://paste.ubuntu.com/p/RJGqNjdJTy/
#888 [16:28] <CorbzGaming1234> https://paste.ubuntu.com/p/hXRFjcYrwy/
#889 [16:29] <Galaxy_2Alex> Boylen44, Uninstall Advance Systemcare, it doesn't work with Minecraft.
#890 [16:29] <Boylen44> alright
#891 [16:30] <Galaxy_2Alex> CorbzGaming1234, Restart your PC, then try again - also try running the launcher in Administrator mode.
#892 [16:30] <CorbzGaming1234> ok
#893 [16:30] <Boylen44> alright
#894 [16:30] * CorbzGaming1234 [webchat@ip68-231-216-198.oc.oc.cox.net] has quit. (Quit: webchat.esper.net)
#895 [16:31] <Boylen44> Galaxy_2Alex Should I restart my pc when its uninstalled
#896 [16:31] <Galaxy_2Alex> Boylen44, Yes.
#897 [16:34] * Boylen44 [webchat@cpe-174-104-138-124.neo.res.rr.com] has joined #minecrafthelp
#898 [16:35] <Boylen44> its still giving me errors
#899 [16:35] * CorbzGaming1234 [webchat@ip68-231-216-198.oc.oc.cox.net] has joined #minecrafthelp
#900 [16:35] <CorbzGaming1234> It didnnt work
#901 [16:36] <Galaxy_2Alex> Boylen44, Is it still the same error?
#902 [16:36] <Boylen44> yes
#903 [16:36] <Galaxy_2Alex> ??> CorbzGaming1234 tools/hjt
#904 [16:36] <Absol> CorbzGaming1234: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#905 [16:36] <Absol> CorbzGaming1234: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#906 [16:36] <Galaxy_2Alex> ??> Boylen44 av/adwcleaner
#907 [16:36] <Absol> Boylen44: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#908 [16:36] <Absol> Boylen44: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
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#912 [16:39] <Boylen44> should i try to start minecraft now
#913 [16:39] <Boylen44> Absol
#914 [16:39] <Galaxy_2Alex> Boylen44, Yes.
#915 [16:39] <Boylen44> same error
#916 [16:39] * CorbzGaming1234 [webchat@ip68-231-216-198.oc.oc.cox.net] has quit. (Client Quit)
#917 [16:40] <bread> so, i cant receive any emails from mojang. I have tried to confirm my email on my account but i never get the email with code so that i can confirm the account. any idea on the reason?
#918 [16:40] <Galaxy_2Alex> ??> Boylen44 launcher/reinst/win
#919 [16:40] <Absol> Boylen44: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#920 [16:40] <Absol> Boylen44: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#921 [16:41] <Galaxy_2Alex> Boylen44, Before launching the game again, delete everything in your .minecraft folder, and put your saves folder somewhere else.
#922 [16:41] <Galaxy_2Alex> bread, Please refer to this page: https://help.mojang.com/customer/portal/articles/542001
#923 [16:41] * Paulosdavincy [webchat@h103183.upc-h.chello.nl] has joined #minecrafthelp
#924 [16:41] * xSILENTGold [webchat@144-163-62-139.dthn.centurylink.net] has joined #minecrafthelp
#925 [16:42] * Boylen44 [webchat@cpe-174-104-138-124.neo.res.rr.com] has quit. (Client Quit)
#926 [16:42] <bread> ok, thanks
#927 [16:43] * Boylen44 [webchat@cpe-174-104-138-124.neo.res.rr.com] has joined #minecrafthelp
#928 [16:43] <xSILENTGold> My friend bought a map from the marketplace recently and we cannot join him on the world. At first, we thought it was because we didnt have the map pack. Then we tried with my map pack that they didnt own and they were able to join just fine. Are there certain settings or things that could cause this?
#929 [16:43] <Boylen44> can you send me the link again
#930 [16:44] <Boylen44> for minecraft
#931 [16:44] <Galaxy_2Alex> ??> Boylen44 launcher/reinst/win
#932 [16:44] <Absol> Boylen44: Go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall".
#933 [16:44] <Paulosdavincy> I have a macbook and a pc which I use to play minecraft. I have 1 internet network that I use for both devices. When I try to play on servers, I have no problems with my macbook but when I try to play with my pc it gives me connection failed timed out so my internet network isn't the problem right? but then what could cause this on my pc? I really
#934 [16:44] <Paulosdavincy> want to play minecraft on my pc!! my specs gtx 1050 ti i5 7400 3.00 ghz
#935 [16:44] <Absol> Boylen44: Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download
#936 [16:44] <Galaxy_2Alex> Paulosdavincy, Yes, that meets the requirements.
#937 [16:45] * xSILENTGold [webchat@144-163-62-139.dthn.centurylink.net] has quit. (Client Quit)
#938 [16:45] <Paulosdavincy> what do you mean?
#939 [16:45] <Galaxy_2Alex> xSILENTGold, Unfortunately, we are unable to offer support for that here, sorry. Please try a different support resource.
#940 [16:45] <Galaxy_2Alex> Paulosdavincy, Those specs meet the minimum system requirements, so, yes, you can play Minecraft on that if you buy it.
#941 [16:45] <Boylen44> still giving me the same error
#942 [16:45] <Boylen44> Absol
#943 [16:47] <Galaxy_2Alex> Boylen44, Could you provide a new HJT log please?
#944 [16:47] <Galaxy_2Alex> ??> Boylen44 tools/hjt
#945 [16:47] <Absol> Boylen44: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#946 [16:47] <Absol> Boylen44: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#947 [16:47] <Boylen44> i already did that
#948 [16:47] <Galaxy_2Alex> Boylen44, Please provide a new log.
#949 [16:47] <Boylen44> wym
#950 [16:48] <Galaxy_2Alex> Boylen44, You removed some programs, and ran a tool, so the result should be different.
#951 [16:48] <Boylen44> its the exact same
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#953 [16:49] * FedeeCai1103 [webchat@38-58-246-190.fibertel.com.ar] has joined #minecrafthelp
#954 [16:49] * TioGomes [webchat@bfb7c938.virtua.com.br] has joined #minecrafthelp
#955 [16:50] <TioGomes> Hello?
#956 [16:50] <FedeeCai1103> hola mi problema es que me sale un error que es el siguiente No se pudo guardar la descarga. fire_crackle5.ogg
#957 [16:50] <CiannaB> Every time I request a password reset to be sent to my email I receive nothing. I have the email confirming that it's the same address I migrated my account with but I can't remember my password and I can't reset it
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#959 [16:51] * TioGomes [webchat@bfb7c938.virtua.com.br] has joined #minecrafthelp
#960 [16:52] <FedeeCai1103> Hello?
#961 [16:52] * TioGomes [webchat@bfb7c938.virtua.com.br] has quit. (Client Quit)
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#963 [16:53] <Boylen44> im still having the same problem
#964 [16:53] <Boylen44> ...
#965 [16:53] <Boylen44> im gonna update my drivers and see if that helps
#966 [16:59] <Boylen44> it didnt help
#967 [16:59] <Boylen44> can someone help me
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#970 [17:02] * Max0731 [webchat@144-163-62-139.dthn.centurylink.net] has joined #minecrafthelp
#971 [17:02] <Max0731> My friend bought a map from the marketplace recently and we cannot join him on the world. At first, we thought it was because we didnt have the map pack. Then we tried with my map pack that they didnt own and they were able to join just fine. Are there certain settings or things that could cause this?
#972 [17:02] <Max0731> im on xbox
#973 [17:06] * Carlos657 [webchat@cpe-104-175-139-93.socal.res.rr.com] has joined #minecrafthelp
#974 [17:07] <Carlos657> I have not been able to access my Minecraft account, I purchased a mojang card when they first came out for Minecraft years ago. But currently have not been able to reset my password or figure it out
#975 [17:12] * Carlos657 [webchat@cpe-104-175-139-93.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#976 [17:21] * Chris [webchat@c-24-1-95-36.hsd1.il.comcast.net] has joined #minecrafthelp
#977 [17:21] <Chris> Hello?
#978 [17:21] <Chris> I need help
#979 [17:21] <Chris> there is an issue with my minecraft/computer
#980 [17:22] * comediangold [webchat@99-144-128-49.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#981 [17:22] <comediangold> Everytime i load up Minecraft, it's really slow and laggy.
#982 [17:22] * comediangold [webchat@99-144-128-49.lightspeed.miamfl.sbcglobal.net] has quit. (Client Quit)
#983 [17:22] <Chris> Everytime i load up minecraft it doesn't get past a certain point on the loading bar underneath the mojang symbol
#984 [17:22] * yExtremoz [webchat@170.81.164.22] has joined #minecrafthelp
#985 [17:22] <yExtremoz> hey
#986 [17:22] <Chris> hey
#987 [17:23] <Chris> can you see me?
#988 [17:23] <yExtremoz> s
#989 [17:23] <yExtremoz> yes*
#990 [17:23] <Chris> can you help me?
#991 [17:24] <yExtremoz> sorry, I'm not a minecraft support and I also hope you can help me with a problem, but maybe I can help.
#992 [17:24] <Chris> oh, i thought you were a minecraft support person
#993 [17:24] <Chris> Maybe i can help you
#994 [17:25] <Chris> Have you tried allocating ram or making sure it's using the correct gpu?
#995 [17:25] <Chris> sometimes minecraft uses the auto gpu but it's not the correct one and it becomes really slow
#996 [17:25] <yExtremoz> como eu resolvo o problema de entrar no minecraft e depois de 10/20minutos começar a teclar sozinho, esse problema só acontece com o minecraft meu teclado é novo poderia me ajudar?
#997 [17:26] <yExtremoz> how do I solve the problem of entering minecraft and after 10/20 minutes start alone, does this problem only happen with minecraft?*
#998 [17:27] <yExtremoz> how do I solve the problem of entering minecraft and after 10/20 minutes start typing alone, does this problem only happen with minecraft?*
#999 [17:28] <Chris> wait what do you mean by "start typing alone"
#1000 [17:28] <Chris> i don't understand the issue
#1001 [17:29] * Brandon_ [webchat@cpc88610-newt36-2-0-cust487.19-3.cable.virginm.net] has joined #minecrafthelp
#1002 [17:30] <Chris> i need help
#1003 [17:30] <yExtremoz> ele simplesmente começa a teclar sozinho enquanto eu estou jogando, fazendo as luzes do caps lock e scroll lock acender, ficar apertando teclas como esc e teclas de abrir o google e etc
#1004 [17:30] <Chris> english not portuguese???
#1005 [17:31] <Brandon_> I created a Minecraft realm earlier today. Now I am trying to log back into the realm and I am unable to but my friend is on there currently. the message I am getting is that the server is invalid and I need to restart Minecraft which I have done a few times.
#1006 [17:31] <yExtremoz> he simply starts typing alone while I'm playing, making the caps lock lights and scroll lock light up, stay tightening keys like esc and keys to open google and etc.
#1007 [17:31] * Jake [webchat@45-25-101-36.lightspeed.milwwi.sbcglobal.net] has joined #minecrafthelp
#1008 [17:31] <Chris> extremoz that sounds like a problem with your keyboard i don't thikn i can help you there
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#1011 [17:32] <yExtremoz> the problem is that I play other games normally this only happens when I play in minecraft
#1012 [17:32] <Chris> that's interesting.........
#1013 [17:32] <Chris> i'm sorry i can't really help you
#1014 [17:33] * Brandon_ [webchat@cpc88610-newt36-2-0-cust487.19-3.cable.virginm.net] has quit. (Client Quit)
#1015 [17:33] <yExtremoz> 've already changed java, tried to play on other servers, even created a world to play alone and it gives this problem
#1016 [17:34] <yExtremoz> I'll wait for a support then, thanks for the attention
#1017 [17:34] <yExtremoz> Absol help me
#1018 [17:35] <yExtremoz> Andrio Espercorn ? help me
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#1021 [17:47] * Poke2 [webchat@201.47.45.35.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#1022 [17:47] <Poke2> Hello?
#1023 [17:47] <ricehead> Hello I need help purchasing minecraft! it keeps saying card error and I am unable to purchase even using different browser and card! I had purchased minecraft for my sister then tried purchasing it for myself. It only went through for my sister and not me.
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#1027 [17:52] <Rukh> hey guys, hoping someone can point me in the right direction! I bought a Java licence in 2012 and now want to use win10; I had a gift code but apparently it was redeemed in 2017. I can't see the details of who or how it was redeemed. I think it's an error; any suggestions on how to find out more? I've talked with MS but they couldn't help so I've s
#1028 [17:52] <Rukh> ent Mojang a form.
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#1032 [18:01] <andandofficial> hey
#1033 [18:01] <andandofficial> i have an issue trying to launch minecraft 1.12.2
#1034 [18:01] * Nhature [webchat@1.225.114.89.rev.vodafone.pt] has joined #minecrafthelp
#1035 [18:02] <ReallyDerp> So I have this issue when I load my minecraft up and it has the Mojang logo with a loading bar right below the logo when you first load minecraft up, but the point is it never loads and then it doesnt respond after awhile so plz help
#1036 [18:02] <Nhature> Hii, i was a minecraft player long time ago, and i used to log in with only my username, so i forgot my email can someone pls only tell me what email is? i wold be really happy
#1037 [18:03] <andandofficial> i have an issue that says that It was unable to access file, i went to the file path [C:\Users\Ignacio\AppData\Roaming\.minecraft\assets\objects\a7\a736d304040eb3fe4c5800319af1ae86e5b8d305] but it seems to be corrupted
#1038 [18:03] <andandofficial> help pls
#1039 [18:03] <ReallyDerp> do you have access to all your emails Nhature?
#1040 [18:04] <Nhature> i have plenty of them i tried to change the password on all of them
#1041 [18:04] <Nhature> i have other ones that i dont remenber
#1042 [18:04] <Nhature> it was literally in 1014
#1043 [18:04] <ReallyDerp> ok well then nvm I had another idea but its pretty much the same thing
#1044 [18:05] <Nhature> 2014*
#1045 [18:06] <ReallyDerp> Its funny I emailed mojang support yesterday and havent got a reponse back lol
#1046 [18:06] <Nhature> lmao
#1047 [18:06] <ReallyDerp> So I have this issue when I load my minecraft up and it has the Mojang logo with a loading bar right below the logo when you first load minecraft up, but the point is it never loads and then it doesnt respond after awhile so plz help
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#1049 [18:08] <Nhature> ReallyDerp i have email them 1 month ago
#1050 [18:16] * BigRogue [webchat@cpe-71-74-69-126.insight.res.rr.com] has joined #minecrafthelp
#1051 [18:18] <BigRogue> Hey I have Minecraft java edition and I thought I could play with people on other platforms, it turns out that is for windows 10 edition, I saw something that said you could get a free copy of Minecraft windows 10 edition if you had windows 10 or the java edition, could someone help me out?
#1052 [18:21] * MisterPAwlak [webchat@031011156206.legnica.vectranet.pl] has joined #minecrafthelp
#1053 [18:22] <MisterPAwlak> Hi
#1054 [18:23] <MisterPAwlak> I'd like to report a server that does not follow eula's policies. Namely, the address of this server is ironage.pl and the store's website is http://ironage.hostb.pl
#1055 [18:24] * henrisantana [webchat@b398d6ee.virtua.com.br] has joined #minecrafthelp
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#1057 [18:25] <henrisantana> meu minecraft nao abre so fica na pagina de carregamento tenho um iphone bom alguem pode me ajudar pfv
#1058 [18:25] <henrisantana> ??? eu comprei o minecraft
#1059 [18:26] <bene_bne> Minecraft launcher won't work
#1060 [18:26] <henrisantana> no
#1061 [18:27] <bene_bne> ???
#1062 [18:28] <henrisantana> my minecraft does not open so it stays on the loading page I have a good iphone someone can help me pfv so it focuses on loading screen
#1063 [18:28] <bene_bne> metoo
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#1065 [18:28] <andandofficial> noo
#1066 [18:29] <andandofficial> i have a launcher error as well
#1067 [18:29] <andandofficial> it says file inside folder a7 is corrupted
#1068 [18:29] <bene_bne> i
#1069 [18:29] <andandofficial> i cant even enter the folder
#1070 [18:29] <andandofficial> and i tried replacing it
#1071 [18:30] <andandofficial> :((
#1072 [18:30] <bene_bne> me i cant play Minecraft
#1073 [18:30] <bene_bne> +0..0
#1074 [18:30] <bene_bne> \.0\
#1075 [18:30] <bene_bne> ||
#1076 [18:30] <andandofficial> whats your error bene
#1077 [18:31] <bene_bne> Unable to locate the Java runtime environment
#1078 [18:31] <henrisantana> my phone and iphone and do not enter
#1079 [18:31] <andandofficial> mm
#1080 [18:32] * levix2x [webchat@8d6909a8.ftth.concepts.nl] has joined #minecrafthelp
#1081 [18:32] <andandofficial> i actually searched for my error but theres no help
#1082 [18:32] <levix2x> hello?
#1083 [18:32] <bene_bne> me to
#1084 [18:32] <bene_bne> hello
#1085 [18:32] <levix2x> uhm yeah
#1086 [18:32] <henrisantana> andandofficial me to
#1087 [18:33] <levix2x> i wanted to re-enter minecraft but i used to login with username
#1088 [18:33] <levix2x> and now it doesnt work :/
#1089 [18:33] <andandofficial> i reinstalled the launcher
#1090 [18:33] <andandofficial> but it still doesnt worked so i reinstalled the whole game
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#1093 [18:34] <andandofficial> and nothing
#1094 [18:34] <andandofficial> this is so sad
#1095 [18:34] <andandofficial> i cant fix it
#1096 [18:34] <henrisantana> Someone is having a problem with the loading screen. It just stays on this screen, it does not come in, I left this screen for 30 minutes and it does not go out??
#1097 [18:34] <andandofficial> no
#1098 [18:35] <andandofficial> i cant even enter the game
#1099 [18:35] <andandofficial> maybe its just your pc
#1100 [18:36] <bene_bne> maybe
#1101 [18:36] <henrisantana> mobile game
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#1111 [19:00] <NeedHelp> I have submitted a ticket but it says they are just dealing with tickets from april and I don't want to wait two months to play again. Is this any fast?
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#1113 [19:02] <AB> Using Minecraft Java on MacOS. Trying to get latest version (1.14.2), however download from my account page is still 1.12.1.
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#1118 [19:29] <SilverTehFox> Helloooo, so me and my little brother started playing minecraft again recently and have been playing on technic mod packs, well he wanted to change his skin so i told him how to but when he logs into the minecraft site it says he does not own the game?
#1119 [19:29] <ep> hello
#1120 [19:29] <SilverTehFox> haiya!
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#1127 [19:37] <carsen818> minecraft is only letting me play demo mode and i have the right accounts on everything
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#1138 [20:01] * Tristan [webchat@47.149.215.184] has joined #minecrafthelp
#1139 [20:03] <Tristan> Hey. so I installed minecraft java edition beta when I found it on the website. I made a minecraft account (not a mojang one) and whenever I try logging in it says "Could not connect to server." On the launcher. When I try it on the website it doesn't even say anything. The green log in button box turns gray and nothings happens
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#1143 [20:14] <michlight> Hi there, I bought minecraft java edition but I think I meant to get minecraft windows version so I can play in VR. are they the same game? can I use my java edition purchase to get windows 10 version that works in oculus and xbox live?
#1144 [20:19] * Novarius [webchat@cable-5-28-82-127.cust.telecolumbus.net] has joined #minecrafthelp
#1145 [20:19] <Novarius> Hello some admins on here?
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#1148 [20:24] <robartmog> I migrated one of my minecraft accounts to my grandson. But I mispelled his email address. How can I fix it?
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#1151 [20:28] <satin> I have a problem with my java edition, the mouse lags every time I play and only when I play. I think it has to do with the fact that I have a surface book because it works fine on my mac
#1152 [20:28] <DoubleD> HI, I have tried logging into Minecraft after I bought it for my daughter. I get a game crash error after it loads the launcher. Any ideas?
#1153 [20:28] * Exotics [webchat@cpe-45-46-223-96.rochester.res.rr.com] has joined #minecrafthelp
#1154 [20:29] <Exotics> could someone help me with a game crash problem?
#1155 [20:29] <Exotics> My game keeps crashing with the error code The game crashed whilst tesselating block in worldThe game crashed whilst tesselating block in world
#1156 [20:29] <Exotics> Error: java.lang.IndexOutOfBoundsException
#1157 [20:39] <DoubleD> The game crashed whilst initializing game
#1158 [20:39] <DoubleD> Error: org.lwjgl.LWJGLException: Pixel format not accelerated
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#1161 [20:49] <fargius> Hello, I recently logged back into my old Minecraft account and converted it into a mojang account. I had purchased minecraft on the account, but is not there anymore when I check, any help would be greatly appreciated
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#1170 [21:10] <Padmeister> Hi I already paid for Minecraft but I only get the demo... The email says it has been sent ten times now but I have yet to receive it.
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#1173 [21:11] <Padmeister> I bought it back around 2010 but maybe there is a new version?
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#1178 [21:33] <NikkiMonki> Hi, is this channel for technical assistance?
#1179 [21:34] <NikkiMonki> Error: java.lang.NoClassDefFoundError: Could not initialize class sun.net.www.protocol.https.DelegateHttpsURLConnection
#1180 [21:34] <NikkiMonki> I keep receiving this error after loading the newly installed game
#1181 [21:36] * AYH [webchat@cpe-74-66-245-129.nyc.res.rr.com] has joined #minecrafthelp
#1182 [21:38] <AYH> Hi, I've got an issue logging in. I came back to MC after a long time, and I've been trying to access my account online. I've been able to play the game, and I have my username and password working just fine, but when I try to go to my account on minecraft.net, it demands my security questions (which I no longer have). I've tried to get them reset,
#1183 [21:38] <AYH> but the email address that is listed is no longer accessible, so there's no help there. Is there anything I can do?
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#1188 [22:10] * Mark [webchat@cpe-60-227-104-173.nb01.nsw.asp.telstra.net] has joined #minecrafthelp
#1189 [22:11] <Mark> hi
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#1191 [22:13] * Eddie is now known as Guest10723
#1192 [22:13] <Guest10723> I bought the Java version and needed to buy the windows 10 version. How can this be changed?
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#1196 [22:15] <Guest10355> Hello
#1197 [22:15] * cmac [webchat@38.123.12.156] has joined #minecrafthelp
#1198 [22:15] <Guest10355> I require assistance.
#1199 [22:16] <cmac> Same lol
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#1203 [22:37] <jacob> hello
#1204 [22:37] <jacob> whenever i try to join my realm it says invalid session please restart minecraft
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#1206 [22:39] <JimmyBoy> I own Minecraft windows 10 edition of Minecraft, so I wanted to know if there was any possible way for me to get the java edition free
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#1208 [22:55] <digodinho> My mine is not working save the download
#1209 [22:58] <jacob> whenever i try to join my realm it says invalid session please restart minecraft
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#1212 [23:10] <Keith> can i ask a question now?
#1213 [23:12] <Keith> i was forgot my secerity question and email password so i cant login my email account to reset the secerity question(I want to chage the skin
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#1215 [23:14] <jacob> i cant play on my realm
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#1218 [23:16] <Zach> Hello?
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#1229 [23:53] <Pulkanator> hello
#1230 [23:54] <Corey> Hi
#1231 [23:54] <Pulkanator> so I have an issue with my launcher
#1232 [23:54] <Corey> I cannot get into my acoount
#1233 [23:54] <Pulkanator> it says Please fix error and restart
#1234 [23:54] <Corey> what
#1235 [23:54] <Pulkanator> gae
#1236 [23:54] <mattym> Pulkanator, Does it say anything else, an error message at all?
#1237 [23:55] <mattym> Corey, What sort of issue is preventing you from logging in?
#1238 [23:55] <Pulkanator> it says
#1239 [23:56] <Pulkanator> no it does not say any error message
#1240 [23:56] <Corey> asking me for security questions.... they are really old and I cant remember one. when I try to reset them it just asks me to put in my security questions again....
#1241 [23:56] <mattym> ??> Pulkanator launcher/log
#1242 [23:56] <Absol> Pulkanator: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1243 [23:57] <Pulkanator> I have got a new computer and I downloaded minecraft
#1244 [23:57] <Pulkanator> it won't even show a login screen
#1245 [23:57] <mattym> Pulkanator, So the launcher itself does not even open?
#1246 [23:57] <Pulkanator> just a white launcher with a bunch of strings that also say Please fix the error and restart
#1247 [23:57] <Pulkanator> yea
#1248 [23:58] <mattym> Corey, So you need to log into something you can only do on the page?
#1249 [23:59] <Corey> im trying to log in for the first time in a while on my pc... when trying to reset my sec questions it just asks me for my old security questions
#1250 [23:59] <mattym> Pulkanator, One moment.
#1251 [23:59] <Pulkanator> ok thank you
#1252 [23:59] <mattym> ??> Pulkanator launcher/reinst/win