#1 [00:01] <Andrio> ??> flan account/forgot-email
#2 [00:01] <Absol> flan: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#3 [00:05] * pyrofrenchfri [webchat@h96-60-9-38.wdpkco.broadband.dynamic.tds.net] has joined #minecrafthelp
#4 [00:06] <pyrofrenchfri> i bought the java edition instead of the windows 10 edition
#5 [00:06] <pyrofrenchfri> is there a way i can get a refund?
#6 [00:07] * AME_NX [webchat@i125-202-207-10.s42.a004.ap.plala.or.jp] has joined #minecrafthelp
#7 [00:09] <AME_NX> When I tried minecrafting on my new PC, I forgot the secret question.
#8 [00:09] * hsartmi [webchat@072-181-201-032.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#9 [00:09] <AME_NX> What should I do?
#10 [00:11] * AME_NX [webchat@i125-202-207-10.s42.a004.ap.plala.or.jp] has quit. (Client Quit)
#11 [00:11] * AME_NX [webchat@i125-202-207-10.s42.a004.ap.plala.or.jp] has joined #minecrafthelp
#12 [00:11] <AME_NX> When I tried minecrafting on my new PC, I forgot the secret question.
#13 [00:11] <AME_NX> What should I do?
#14 [00:12] <pyrofrenchfri> i don't know what to do
#15 [00:12] * zxm [webchat@223.149.204.189] has quit. (Quit: webchat.esper.net)
#16 [00:13] <AME_NX> I want to change my e-mail address, but the e-mail address at the time of registration has disappeared
#17 [00:13] <AME_NX> So you can not change the address
#18 [00:13] * pyrofrenchfri [webchat@h96-60-9-38.wdpkco.broadband.dynamic.tds.net] has quit. (Quit: webchat.esper.net)
#19 [00:14] * flan [webchat@108-219-89-51.lightspeed.sbndin.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#20 [00:20] * habang [webchat@125.181.29.70] has joined #minecrafthelp
#21 [00:20] <habang> hi, sir
#22 [00:20] <habang> answer me, please
#23 [00:23] * habang [webchat@125.181.29.70] has quit. (Client Quit)
#24 [00:32] * Crispysqwid [webchat@70.199.233.220.static.exetel.com.au] has joined #minecrafthelp
#25 [00:33] * Crispysqwid [webchat@70.199.233.220.static.exetel.com.au] has quit. (Client Quit)
#26 [00:45] * CallMeFuge [webchat@CPEbc4dfbf6c953-CMbc4dfbf6c950.cpe.net.cable.rogers.com] has joined #minecrafthelp
#27 [00:45] <CallMeFuge> hey
#28 [00:45] <CallMeFuge> I need help
#29 [00:54] * Eric [webchat@d64-180-75-36.bchsia.telus.net] has joined #minecrafthelp
#30 [00:54] <Eric> Hey there
#31 [00:55] <Eric> I need some help logging into an old account that I haven't played on in a few years.
#32 [01:19] * TnLDreams [webchat@cpe-76-174-52-99.socal.res.rr.com] has joined #minecrafthelp
#33 [01:19] <TnLDreams> So I'm trying to change my name to Hope but it doesn't say taken or anything it just takes forever to load
#34 [01:20] <Andrio> !ns Hope
#35 [01:20] <Absol> Andrio: Name was changed to: MisfitNerd - UUID: 7100372e8ee04fccbd46992520d7476a - UNKNOWN - LEGACY
#36 [01:20] <Andrio> That's not right.
#37 [01:20] <TnLDreams> ??
#38 [01:20] <TnLDreams> What?
#39 [01:21] <TnLDreams> Oh okay I understand
#40 [01:21] <TnLDreams> Alright bye
#41 [01:22] * TnLDreams [webchat@cpe-76-174-52-99.socal.res.rr.com] has quit. (Client Quit)
#42 [02:00] * Gamer_X__ [webchat@c-68-80-176-9.hsd1.pa.comcast.net] has joined #minecrafthelp
#43 [02:02] <Gamer_X__> i am trying to download Minecraft 1.12 but it keeps saying that it is unable to access file
#44 [02:03] <Gamer_X__> how do I get ti to allow access?
#45 [02:03] <Gamer_X__> how do I get ti to allow access?
#46 [02:04] * Gamer_X__ [webchat@c-68-80-176-9.hsd1.pa.comcast.net] has left #minecrafthelp
#47 [02:10] * Erick [webchat@dsl-189-163-233-67-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#48 [02:10] <Erick> hola
#49 [02:10] <Erick> someone?
#50 [02:12] * Erick [webchat@dsl-189-163-233-67-dyn.prod-infinitum.com.mx] has quit. (Client Quit)
#51 [02:18] * CoolSkelleton45 [webchat@c-24-61-179-91.hsd1.nh.comcast.net] has joined #minecrafthelp
#52 [02:21] <CoolSkelleton45> Hey, I am on Java edition and I need some help. To actually play Minecraft, I have to press play, wait for Java and then use Task Manager to exit out of the launcher. In addition, No skins appear on my screen. In game, I cannot see anyone's skin, but they can see my skin.
#53 [02:22] * CoolSkelleton45 [webchat@c-24-61-179-91.hsd1.nh.comcast.net] has quit. (Client Quit)
#54 [02:23] * CoolSkelleton45 [webchat@c-24-61-179-91.hsd1.nh.comcast.net] has joined #minecrafthelp
#55 [02:23] * CoolSkelleton45 [webchat@c-24-61-179-91.hsd1.nh.comcast.net] has quit. (Client Quit)
#56 [02:28] * Matthew1 [webchat@97e0bb13.skybroadband.com] has joined #minecrafthelp
#57 [02:28] <Matthew1> hello
#58 [02:29] <Matthew1> I went and migrated my account to my new email, I add my email and never
#59 [02:29] <Matthew1> got an email to confirm the email was mine. Now I cannot log into the Minecraft account and lost all access to the account.
#60 [02:39] * Jdwood [webchat@host-92-13-196-201.as43234.net] has joined #minecrafthelp
#61 [02:40] <Jdwood> Downloaded and paid for Minecraft app but can’t get it past the loading screen that comes after the Mojang page
#62 [02:48] * Dr_Durban [webchat@23-24-205-105-static.hfc.comcastbusiness.net] has joined #minecrafthelp
#63 [02:49] * Jdwood21013 [webchat@host-92-13-196-201.as43234.net] has joined #minecrafthelp
#64 [02:49] <Dr_Durban> Hey
#65 [02:49] <Jdwood21013> Hi I’ve downloaded the minecraft app but it won’t go past the white loading screen
#66 [02:50] <Jdwood21013> The one that loads up after the mojang screen with the small moving towers
#67 [02:51] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has joined #minecrafthelp
#68 [02:51] <Dr_Durban> I have the following problem: I can't look around ingame, it's like the mouse is very laggy or not recognized. I'm on Mac. Does someone know a fix? Thank you
#69 [02:52] * Jdwood21013 [webchat@host-92-13-196-201.as43234.net] has quit. (Client Quit)
#70 [02:53] * bugrasarac1 [webchat@host-176-43-221-116.reverse.superonline.net] has joined #minecrafthelp
#71 [02:55] <bugrasarac1> I want to move my save file from version 1.14.2 to version 1.12.2. How can I do that?
#72 [02:55] <Andrio> You can't.
#73 [02:55] <Andrio> They use different formats.
#74 [02:56] <bugrasarac1> No way?
#75 [02:56] <bugrasarac1> Can I just move the house?
#76 [02:58] * bugrasarac1 [webchat@host-176-43-221-116.reverse.superonline.net] has quit. (Quit: webchat.esper.net)
#77 [03:06] * Dr_Durban [webchat@23-24-205-105-static.hfc.comcastbusiness.net] has quit. (Quit: webchat.esper.net)
#78 [03:29] * Paulosdavincy [webchat@h103183.upc-h.chello.nl] has joined #minecrafthelp
#79 [03:30] <Paulosdavincy> I have a macbook and a pc which I use to play minecraft. I have 1 internet network that I use for both devices. When I try to play on servers, I have no problems with my macbook but when I try to play with my pc it gives me connection failed timed out so my internet network isn't the problem right? but then what could cause this on my pc?
#80 [03:32] * SandessOFMe [webchat@82.163.71.190] has joined #minecrafthelp
#81 [03:32] <SandessOFMe> any one here?
#82 [03:32] <Paulosdavincy> yes me
#83 [03:41] * mike7 [webchat@104-59-233-117.lightspeed.rlghnc.sbcglobal.net] has joined #minecrafthelp
#84 [03:41] * Noko [webchat@c-73-14-154-138.hsd1.co.comcast.net] has joined #minecrafthelp
#85 [03:42] <Noko> I just downloaded the game and receive the following message when I attempt to open it: "The game crashed whilst initializing game
#86 [03:42] <Noko> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL"
#87 [03:43] * mike7 [webchat@104-59-233-117.lightspeed.rlghnc.sbcglobal.net] has quit. (Client Quit)
#88 [03:43] <Noko> What is stopping it from opening
#89 [03:49] * mush [webchat@110-174-31-91.tpgi.com.au] has joined #minecrafthelp
#90 [03:52] * PermcoMax [webchat@82-132-229-84.dab.02.net] has joined #minecrafthelp
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#92 [03:53] * PermcoMax [webchat@82-132-229-84.dab.02.net] has quit. (Client Quit)
#93 [03:58] * Alegelo78 [webchat@5.91.82.207] has joined #minecrafthelp
#94 [03:59] <SandessOFMe> ifk
#95 [03:59] <SandessOFMe> idk
#96 [03:59] <Alegelo78> I CAN'T LOG IN
#97 [03:59] * SandessOFMe [webchat@82.163.71.190] has quit. (Quit: webchat.esper.net)
#98 [03:59] <Alegelo78> can someone help me
#99 [03:59] <Alegelo78> pls
#100 [04:00] <Alegelo78> i want to install minecraft
#101 [04:01] * Paulosdavincy [webchat@h103183.upc-h.chello.nl] has quit. (Quit: webchat.esper.net)
#102 [04:05] * Paulosdavincy [webchat@h103183.upc-h.chello.nl] has joined #minecrafthelp
#103 [04:07] <Paulosdavincy> GreyBot I have a macbook and a pc which I use to play minecraft. I have 1 internet network that I use for both devices. When I try to play on servers, I have no problems with my macbook but when I try to play with my pc it gives me connection failed timed out so my internet network isn't the problem right? but then what could cause this on my pc?
#104 [04:33] * Kappa97 [webchat@host252-216-dynamic.21-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#105 [04:35] <Kappa97> hello, I can't play multiplayer because there are so many lag that prevent you from playing 1.14 as ever?
#106 [04:37] <Paulosdavincy> I have a macbook and a pc which I use to play minecraft. I have 1 internet network that I use for both devices. When I try to play on servers, I have no problems with my macbook but when I try to play on servers with my pc it gives me connection failed timed out and I get kicked from the server. so if it works for my mac and not my pc on the same n
#107 [04:37] <Paulosdavincy> etwork my internet network isn't the problem right? but then what could cause this on my pc?
#108 [04:41] * Kappa97 [webchat@host252-216-dynamic.21-87-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#109 [04:56] * Kawen6 [webchat@47-62-159-47.red-acceso.airtel.net] has joined #minecrafthelp
#110 [04:56] <Kawen6> hello
#111 [04:57] <Greymagic27> Kawen6, Hey. How can we help?
#112 [04:57] <Kawen6> I want to recover my old account
#113 [04:57] <Kawen6> I do not play since 2016
#114 [04:58] <Kawen6> the name of the account is Kawen and the email is alvaro.korn@hotmail.com
#115 [04:58] <Greymagic27> ??> Kawen6 account/send-email
#116 [04:58] <Absol> Kawen6: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#117 [04:58] <Absol> Kawen6: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#118 [04:59] <Kawen6> I do not have any of these things from years
#119 [04:59] <Greymagic27> Kawen6, Give them as much information as you can
#120 [05:00] <Kawen6> thx
#121 [05:06] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#122 [05:18] * liam7 [webchat@5e0265bd.bb.sky.com] has joined #minecrafthelp
#123 [05:18] <liam7> hello
#124 [05:19] <Greymagic27> liam7, Hey. How can we help?
#125 [05:20] * d0m [webchat@77-56-242-146.dclient.hispeed.ch] has joined #minecrafthelp
#126 [05:20] <liam7> I am getting an error message of 'Unable to save download. anvil_use.ogg'
#127 [05:20] <Greymagic27> ??> liam7 av/adwcleaner
#128 [05:20] <Absol> liam7: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#129 [05:20] <Absol> liam7: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#130 [05:21] * liam7 [webchat@5e0265bd.bb.sky.com] has quit. (Client Quit)
#131 [05:25] * d0m [webchat@77-56-242-146.dclient.hispeed.ch] has quit. (Quit: webchat.esper.net)
#132 [05:25] <Paulosdavincy> I have a macbook and a pc which I use to play minecraft. I have 1 internet network that I use for both devices. When I try to play on servers, I have no problems with my macbook but when I try to play on servers with my pc it gives me connection failed timed out and I get kicked from the server. so if it works for my mac and not my pc on the same n
#133 [05:25] <Paulosdavincy> etwork my internet network isn't the problem right? but then what could cause this on my pc?
#134 [05:34] * Bas [webchat@82-75-147-185.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#135 [05:36] <Bas> i got a realm problem i cant log in anymore. this is the problem: world stuck in PENDING_SLOT_ OPTIONS _UPDATE for .... time since yesterday evening i hope you guys can help we with this problem
#136 [05:36] <Greymagic27> https://bugs.mojang.com/browse/REALMS-1811
#137 [05:38] <Bas> how should i fix this?
#138 [05:38] <Greymagic27> Bas, Right now there is no confirmed fix
#139 [05:38] <Bas> oke, you guys working on it?
#140 [05:38] <Bas> is it a new bug ?
#141 [05:39] <Greymagic27> Bas, We're not mojang. But hopefully mojang are working on it
#142 [05:39] <Bas> why am I sent here if you are not mojang
#143 [05:41] * speed2k [webchat@86.124.96.69] has joined #minecrafthelp
#144 [05:42] <speed2k> hi
#145 [05:42] <Bas> hi
#146 [05:42] <speed2k> Can someone help me
#147 [05:42] <speed2k> ?
#148 [05:42] <Bas> i have a problem but this guys left
#149 [05:42] <speed2k> nice
#150 [05:42] <speed2k> ..
#151 [05:43] <Bas> yeah
#152 [05:43] * speed2k [webchat@86.124.96.69] has quit. (Client Quit)
#153 [05:43] <Greymagic27> ??> Bas info/volunteer
#154 [05:43] <Absol> Bas: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#155 [05:43] <Bas> can you guys send me to mojang
#156 [05:44] <Greymagic27> Bas, The only way to contact mojang is via email - And they don't deal with technical issues
#157 [05:44] <Greymagic27> The best thing for you to do is put a comment on the bug report and upvote it
#158 [05:51] * LOPL [webchat@cpe-138-130-147-20.qb50.nqld.asp.telstra.net] has joined #minecrafthelp
#159 [05:52] * Paulosdavincy [webchat@h103183.upc-h.chello.nl] has quit. (Quit: webchat.esper.net)
#160 [05:56] <LOPL> I bought a voucher for minecraft java today. Downloaded and installed to a computer stick connected to smart tv. However, minecraft kept crashing when I tried to start it (when trying to enlarge window to whole screen). I gather that computer stick just can not support software. If I uninstall on computer stick, am I able to download and re-ins
#161 [05:56] <LOPL> tall on another computer? I have not created anything on computer stick. How do I move to another computer so I can use the software I have bought?
#162 [05:57] <Greymagic27> LOPL, Hey. Could I take a look at your crash report?
#163 [05:58] <Greymagic27> ??> LOPL launcher/log-txt
#164 [05:58] <Absol> LOPL: We need to see your full launcher log, which is created in the game directory.
#165 [05:58] <Absol> LOPL: On your launcher, click "Launch options", and click the instance you are using. Then, click the small green arrow in the "Game directory" line. In the folder that opens, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#166 [06:02] <LOPL> It will take me a while to do that. However, would prefer to move to another computer and just avoid the problem if possible. Can I uninstall and then reinstall. I have tried to do this yet in case it creates more problems.
#167 [06:02] <Greymagic27> Yea, you can uninstall the game and install it on another device
#168 [06:03] <Greymagic27> Just log in with the same account that you bought it with and click the 'download' button
#169 [06:04] <LOPL> Sounds good. Will try that first off. Thank you.
#170 [06:04] <Greymagic27> No problem
#171 [06:11] * Acceptancy [webchat@cpc114284-cove16-2-0-cust759.3-1.cable.virginm.net] has joined #minecrafthelp
#172 [06:13] <Acceptancy> I tried to change my name today but it gave me a randomly generated name that I don't want? Is there anyway I can get my old name Acceptancy back?
#173 [06:14] <Acceptancy> This has happened before and I managed to get my old name back
#174 [06:14] <Acceptancy> I hope I can this time as well
#175 [06:40] * Martin [webchat@200.133-200-80.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#176 [06:40] <Martin> Hello my account was hacked and my username changed
#177 [06:41] <Martin> I just want chane it again
#178 [06:41] <Martin> not wait 24 days
#179 [06:44] <Greymagic27> ??> Martin account/hacked
#180 [06:44] <Absol> Martin: If you believe that your account was hacked, then please follow these instructions: https://help.mojang.com/customer/portal/articles/361483
#181 [06:44] <Absol> Martin: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#182 [06:45] <Martin> I restore my password but I can't change my username
#183 [06:45] <Martin> that is the problem
#184 [06:46] * SkullerMester_YT [webchat@82.78.41.20] has joined #minecrafthelp
#185 [06:46] <SkullerMester_YT> Hello?
#186 [06:46] * SkullerMester_YT [webchat@82.78.41.20] has quit. (Client Quit)
#187 [06:46] * SkullerMester_YT [webchat@82.78.41.20] has quit. (Client Quit)
#188 [06:46] * Martin [webchat@200.133-200-80.adsl-dyn.isp.belgacom.be] has left #minecrafthelp
#189 [06:53] * test [webchat@mue-88-130-52-014.dsl.tropolys.de] has joined #minecrafthelp
#190 [06:54] * test [webchat@mue-88-130-52-014.dsl.tropolys.de] has quit. (Client Quit)
#191 [06:58] * LOPL [webchat@cpe-138-130-147-20.qb50.nqld.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#192 [06:58] * LOPL [webchat@cpe-138-130-147-20.qb50.nqld.asp.telstra.net] has joined #minecrafthelp
#193 [06:59] * timmy [webchat@70-137-75-38.clients.gthost.com] has joined #minecrafthelp
#194 [07:00] <timmy> can't login
#195 [07:00] <Greymagic27> timmy, Hey. What happens when you try?
#196 [07:02] <timmy> it say sorry! make sure you are online and try again
#197 [07:03] <Greymagic27> timmy, What launcher are you using? The current or beta?
#198 [07:03] <timmy> current
#199 [07:03] <Greymagic27> timmy, Could you send a screenshot of the message
#200 [07:03] <Greymagic27> ??> timmy screenshot/external
#201 [07:04] <Absol> timmy: We need to see a screenshot of what you are describing. Please follow the instructions on this page: https://www.take-a-screenshot.org/
#202 [07:04] <Absol> timmy: After you have taken the screenshot, please go to https://www.imgur.com/. Click the cloud/arrow at the top, and use the interface select the screenshot from your computer, click "Start Upload", then give us the URL you are taken to.
#203 [07:05] * Paulosdavincy [webchat@h103183.upc-h.chello.nl] has joined #minecrafthelp
#204 [07:05] <Paulosdavincy> I have a macbook and a pc which I use to play minecraft. I have 1 internet network that I use for both devices. When I try to play on servers, I have no problems with my macbook but when I try to play on servers with my pc it gives me connection failed timed out and I get kicked from the server. so if it works for my mac and not my pc on the same n
#205 [07:05] <Paulosdavincy> etwork my internet network isn't the problem right? but then what could cause this on my pc?
#206 [07:09] * smoro [webchat@237.227.191.92.dynamic.jazztel.es] has joined #minecrafthelp
#207 [07:10] <smoro> Hi: I have purchased Minecraft Java Version but it only runs in demo mode. I think the account is right. Any ideas?
#208 [07:11] <LOPL> I bought minecraft java today. Downloaded it to a computer stick attached to a television. It would not run. I uninstalled it from the computer stick and am now trying to reinstall on a notebook computer running linux. However, I can't get the mojang website to give me the option or downloading again. Can anyone help.
#209 [07:11] <Greymagic27> ??> smoro launcher/relog
#210 [07:11] <Absol> smoro: Click your Minecraft username (or email address) in the upper right part of the launcher, select Log out, then re-enter your info and try the game again.
#211 [07:11] <Paulosdavincy> I have a macbook and a pc which I use to play minecraft. I have 1 internet network that I use for both devices. When I try to play on servers, I have no problems with my macbook but when I try to play on servers with my pc it gives me connection failed timed out and I get kicked from the server. so if it works for my mac and not my pc on the same n
#212 [07:11] <Paulosdavincy> etwork my internet network isn't the problem right? but then what could cause this on my pc?
#213 [07:12] <smoro> It works!
#214 [07:12] <smoro> Thanks a million!
#215 [07:12] <Greymagic27> LOPL, Try here to download the game: https://minecraft.net/en-us/download/alternative/
#216 [07:12] <Greymagic27> smoro, No problem :)
#217 [07:12] <LOPL> ok will try.
#218 [07:13] * smoro [webchat@237.227.191.92.dynamic.jazztel.es] has quit. (Client Quit)
#219 [07:14] <timmy> https://imgur.com/a/lBhWX5q
#220 [07:15] * Matt13214 [webchat@cpe-101-162-135-125.bpw3-r-036.woo.qld.bigpond.net.au] has quit. (Quit: webchat.esper.net)
#221 [07:24] <LOPL> Tried that link. Selected Linux - Other. Appeared to give option of downloading minecraft.tar.gz. Selected Open with Archive Manager (default). Got a little window displaying a one item list: minecraft.tar.10. Double Clicked on this and got message "extracting" and then "could not open - archive type not supported."
#222 [07:26] * Yuma [webchat@x4dbf447e.dyn.telefonica.de] has joined #minecrafthelp
#223 [07:26] <Yuma> Heyy, so my realms server just tells me that it has been stuck in "reset" for 5 hours now and i cant join
#224 [07:26] <Yuma> .
#225 [07:28] * Yuma [webchat@x4dbf447e.dyn.telefonica.de] has quit. (Client Quit)
#226 [07:32] <LOPL> Greymagic27: Tried the link you suggested. Selected Linux - Other off options that came up. Appeared to give option of downloading minecraft.tar.gz. Selected Open with Archive Manager (default). Got a little window displaying a one item list: minecraft.tar.10. Double Clicked on this and got message "extracting" and then "could not open - archi
#227 [07:32] <LOPL> ve type not supported."
#228 [07:35] * timmy [webchat@70-137-75-38.clients.gthost.com] has quit. (Quit: webchat.esper.net)
#229 [07:35] * timmy [webchat@70-137-75-38.clients.gthost.com] has quit. (Quit: webchat.esper.net)
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#231 [07:38] * Mooo [webchat@host-92-3-79-9.as43234.net] has joined #minecrafthelp
#232 [07:39] <Mooo> How do I get ached ments up?
#233 [07:39] <Mooo> Achievements
#234 [07:39] <Andrio> Mooo, what version of Minecraft?
#235 [07:39] * Mooo [webchat@host-92-3-79-9.as43234.net] has quit. (Client Quit)
#236 [07:43] * xxpiggy_gamer [webchat@0546885c.skybroadband.com] has joined #minecrafthelp
#237 [07:43] <xxpiggy_gamer> i need help with something
#238 [07:45] <xxpiggy_gamer> qhwn i click into launcher and click load on latest version it loads then when it finishes it says unable to save download .walk3.ogg and when i got minecraft i didnt get a mods folder added
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#247 [09:31] <Greymagic27> ??> xxpiggy_gamer av/adwcleaner
#248 [09:31] <Absol> xxpiggy_gamer: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#249 [09:31] <Absol> xxpiggy_gamer: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#250 [09:43] * naosk1 [webchat@ip54533d3a.speed.planet.nl] has joined #minecrafthelp
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#252 [09:48] * Saduza [webchat@ip5f5ae52e.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#253 [09:48] <Saduza> hello?
#254 [09:51] * kronos [webchat@179.5.55.179.isp.timbrasil.com.br] has joined #minecrafthelp
#255 [09:51] <Saduza> im describing the problem: i cant log in in my acc because my Email is gone for unknown reasons (i made the email on aol). My MC Acc was on that Email. Now i want to play after months and cant login (with the right passwort i that i saved on chrome). what can i do to get my account back?
#256 [09:51] <Saduza> sry 4 my bad english btw
#257 [09:57] <kronos> Im trying to play the gam but when the world get ready they bug
#258 [09:59] * hothawk [webchat@71-209-85-38.chyn.qwest.net] has joined #minecrafthelp
#259 [10:00] <hothawk> can anyone help me with a problem with the Minecraft gameband
#260 [10:00] <Greymagic27> ??> Saduza account/send-email
#261 [10:00] <Absol> Saduza: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#262 [10:00] <Absol> Saduza: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#263 [10:00] * hothawk [webchat@71-209-85-38.chyn.qwest.net] has quit. (Client Quit)
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#265 [10:02] * Zeska [webchat@139.red-83-52-236.dynamicip.rima-tde.net] has quit. (Client Quit)
#266 [10:02] * liam_9 [webchat@5e0265bd.bb.sky.com] has joined #minecrafthelp
#267 [10:02] <liam_9> yellooo
#268 [10:03] <Greymagic27> liam_9, Hey. How can we help?
#269 [10:03] <Saduza> i dont know my id, i dont even know how i bought mc...
#270 [10:03] * BestName [webchat@d118-75-162-227.col.wideopenwest.com] has joined #minecrafthelp
#271 [10:04] <liam_9> hi I have gotten this error message when loading mine craft
#272 [10:04] <Greymagic27> Saduza, Give them as much information as you can
#273 [10:04] <Saduza> ok
#274 [10:04] <liam_9> ok
#275 [10:04] <Greymagic27> ??> liam_9 paste
#276 [10:04] <Absol> liam_9: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#277 [10:04] <BestName> The password reset doesnt work
#278 [10:04] <Greymagic27> ??> BestName account/missing-email
#279 [10:04] <Greymagic27> ??> BestName account/email-missing
#280 [10:04] <Absol> BestName: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#281 [10:04] <Absol> BestName: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#282 [10:04] <Absol> BestName: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#283 [10:04] * VADemon_ [~VADemon@2a01:4f8:212:2f1d:88::41] has quit. (Quit: left4dead)
#284 [10:05] <Saduza> what should i write in "subject"?
#285 [10:05] <BestName> Absol thank you <3
#286 [10:06] <Greymagic27> Saduza, Write a brief description of the issue
#287 [10:06] * BestName [webchat@d118-75-162-227.col.wideopenwest.com] has quit. (Client Quit)
#288 [10:06] <Saduza> ah ok thx
#289 [10:10] <Saduza> Greymagic27 Absol thx 4 help
#290 [10:10] * Saduza [webchat@ip5f5ae52e.dynamic.kabel-deutschland.de] has quit. (Quit: webchat.esper.net)
#291 [10:11] * kronos [webchat@179.5.55.179.isp.timbrasil.com.br] has joined #minecrafthelp
#292 [10:13] <kronos> I tryed to play the game but when i open they comming this menssege: Não foi possível extrair os arquivos nativos.
#293 [10:14] <kronos> Detalhes do erro: A opera o solicitada no pode ser executada em um arquivo com uma seo mapeada pelo usurio aberta.
#294 [10:14] <kronos> Nome do arquivo no disco: module-info.classCaminho: C:\Users\Miguel\AppData\Local\Temp\013c-a8d3-f9c3-db7d\META-INF\versions\9\module-info.classExiste: file
#295 [10:14] * Leefi [webchat@host86-149-34-199.range86-149.btcentralplus.com] has joined #minecrafthelp
#296 [10:14] <Greymagic27> ??> kronos av/adwcleaner
#297 [10:14] * Leefi [webchat@host86-149-34-199.range86-149.btcentralplus.com] has quit. (Client Quit)
#298 [10:14] <Absol> kronos: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#299 [10:14] <Absol> kronos: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#300 [10:16] <kronos> Absol have u sure with this?
#301 [10:17] <Greymagic27> kronos, Yep. It's a safe tool to use
#302 [10:22] * nicode [webchat@41.200.172.197] has joined #minecrafthelp
#303 [10:22] <nicode> hi
#304 [10:27] * kronos [webchat@179.5.55.179.isp.timbrasil.com.br] has joined #minecrafthelp
#305 [10:27] <kronos> hi
#306 [10:28] <kronos> ive do
#307 [10:29] <Greymagic27> kronos, Great. Try minecraft now
#308 [10:29] <kronos> Absol what i do now?
#309 [10:29] <Greymagic27> nicode, Hey. How can we help?
#310 [10:30] <kronos> GingerGeek Detalhes do erro: A opera��o solicitada n�o pode ser executada em um arquivo com uma se��o mapeada pelo usu�rio aberta.
#311 [10:30] <kronos> Nome do arquivo no disco: module-info.class Caminho: C:\Users\Miguel\AppData\Local\Temp\488a-c8c6-67ef-4ab7\META-INF\versions\9\module-info.class Existe: file
#312 [10:31] <Greymagic27> ??> kronos tools/hjt
#313 [10:31] <Absol> kronos: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#314 [10:31] <Absol> kronos: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#315 [10:33] * faz [webchat@184.75.212.190] has joined #minecrafthelp
#316 [10:35] <faz> hi! i'm trying to log in through Mojang's site, but the login button simply does not work. been clicking like crazy on it for the past few minutes but it does absolutely nothing. tried on Chrome and Edge, doesn't make a difference.
#317 [10:35] * nicode [webchat@41.200.172.197] has quit. (Quit: webchat.esper.net)
#318 [10:35] <Greymagic27> faz, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Absol will send below:
#319 [10:35] <Greymagic27> ??> faz tools/hjt
#320 [10:35] <Absol> faz: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#321 [10:35] <Absol> faz: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#322 [10:39] <faz> https://paste.ubuntu.com/p/gdmPqhDVQk/
#323 [10:39] <Greymagic27> Turn off nordVPN and remove akami netsession
#324 [10:40] * faz [webchat@184.75.212.190] has quit. (Quit: webchat.esper.net)
#325 [10:44] * lara9 [webchat@217-123-98-48.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#326 [10:45] * xxpiggy_gamer [webchat@0546885c.skybroadband.com] has quit. (Quit: webchat.esper.net)
#327 [10:45] <lara9> when i try to log in it says that the game has crashed, what should i do?
#328 [10:45] * Beodin [webchat@c-24-11-19-15.hsd1.ut.comcast.net] has joined #minecrafthelp
#329 [10:45] <Greymagic27> ??> lara9 launcher/log
#330 [10:45] <Absol> lara9: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#331 [10:46] * AssassinEXE [webchat@182.13.89.116.starhub.net.sg] has joined #minecrafthelp
#332 [10:47] <Beodin> Anyone have any ideas why minecraft would stop working on a nintendo switch after transferring to a new console?
#333 [10:47] <AssassinEXE> Hello, im trying to recover an old minecraft account that my dad purchased for me a long long time ago. Currently i am not able to access the account although i have the previous registered email. Is there anything i could do other than wait for support
#334 [10:47] <Greymagic27> ??> Beodin bedrock/support
#335 [10:47] <Absol> Beodin: This channel only handles technical support for Minecraft: Java Edition, if you need help with Minecraft (Bedrock Platform) please see the resources available here https://help.mojang.com/customer/portal/articles/1175743-minecraft-support-resources. Alternatively you can try the Bedrock support forums here: https://www.minecraftforum.net/forums/support/minecraft-bedrock-support
#336 [10:48] <Greymagic27> AssassinEXE, Sadly not
#337 [10:48] <AssassinEXE> Greymagic27 alrighty. thank you!
#338 [10:48] * AssassinEXE [webchat@182.13.89.116.starhub.net.sg] has quit. (Client Quit)
#339 [10:49] <Beodin> thanks!
#340 [10:49] * Beodin [webchat@c-24-11-19-15.hsd1.ut.comcast.net] has quit. (Client Quit)
#341 [10:51] * Sub [webchat@cpc80943-perr17-2-0-cust524.19-1.cable.virginm.net] has joined #minecrafthelp
#342 [10:52] <Sub> guys i need to reset my account security questions but it keeps making me use ther support centre but its gnna take ages for them to reqad my message so is there another way of resetting it??
#343 [10:52] <Greymagic27> ??> Sub account/challenge-reset
#344 [10:56] <Sub> where do i put that in?
#345 [10:57] * sollari [webchat@host-92-4-63-17.as43234.net] has joined #minecrafthelp
#346 [10:57] <Greymagic27> ??> Sub account/challenge/reset
#347 [10:57] <Absol> Sub: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
#348 [10:57] <Greymagic27> Sorry about that :P Follow those steps ^
#349 [10:57] <Sub> doesnt work
#350 [10:58] <Sub> sends me to the customer support page
#351 [10:58] <Greymagic27> Are you logged in on account.mojang.com ?
#352 [10:58] <Sub> yea
#353 [10:58] <Sub> but ive forgotten the security questions
#354 [10:58] <Sub> and whenever i send the email and go on it it redirects me to the customer support page
#355 [10:58] <Sub> from the email
#356 [11:00] <Greymagic27> ??> Sub account/send-email
#357 [11:00] <Absol> Sub: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#358 [11:00] <Absol> Sub: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#359 [11:00] <Sub> ive done that but its gnna take too long
#360 [11:00] <Greymagic27> Sub, I know. The wait times are stupid at this point, but you'll need to be patient
#361 [11:01] <Sub> kk
#362 [11:01] <sollari> Hi, I have found an email verification for an account I made in 2012. I have not played since. I tried to reset my password using the correct email and username but no emails are sent to my email account. I've checked all the areas for my email as well. I don't know what to do to find my account password
#363 [11:01] <Sub> is there another way for me to claim my bedrock edition without going on the mojang page cos ive got java edition and apparently u can get a code to get bedrock edition for free with java edition
#364 [11:02] <Sub> and i got java edition in 2014#
#365 [11:02] * Carmast3r49 [webchat@h24-49-175-189.almgnm.broadband.dynamic.tds.net] has joined #minecrafthelp
#366 [11:02] <Andrio> Sub, there is not.
#367 [11:03] <Sub> dammit
#368 [11:03] <Carmast3r49> ?
#369 [11:03] <Greymagic27> ??> sollari account/send-email
#370 [11:03] <Absol> sollari: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#371 [11:03] <Absol> sollari: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#372 [11:03] <Greymagic27> Carmast3r49, Hey. How can we help?
#373 [11:03] <Sub> just to clarify tho i can get bedrock edition for free as long as i have java edition before 2017
#374 [11:03] <Andrio> Sub, that's correct
#375 [11:04] * goldengirl122 [webchat@cpc146360-walt24-2-0-cust884.13-2.cable.virginm.net] has joined #minecrafthelp
#376 [11:04] <Carmast3r49> I am unable to connect to servers to redownload mc
#377 [11:04] <Sub> thats fine then cya
#378 [11:04] <Andrio> Though the cutoff is actually October 2018
#379 [11:04] <Andrio> in*
#380 [11:04] <Sub> well i got mine in 2014 so doesnt really matter
#381 [11:04] <Andrio> mm
#382 [11:04] * Sub [webchat@cpc80943-perr17-2-0-cust524.19-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#383 [11:04] <goldengirl122> i am unable to play a map i have downloaded
#384 [11:05] * Sub [webchat@cpc80943-perr17-2-0-cust524.19-1.cable.virginm.net] has joined #minecrafthelp
#385 [11:05] <Sub> how do i claim the free bedrock edition when i ahve java edition before october 2018?
#386 [11:05] <Andrio> Sub, go to https://account.mojang.com/me
#387 [11:05] <Andrio> goldengirl122, what happens when you try?
#388 [11:05] <Andrio> Carmast3r49, what happens when you try?
#389 [11:06] <Sub> i cant go on the account page
#390 [11:06] <Sub> i need to do my security questions but ive forgootten them
#391 [11:06] <goldengirl122> it says error unable to create directory
#392 [11:06] <Andrio> Sub, then you'll need to contect Mojang for help
#393 [11:06] <Sub> i am
#394 [11:06] <Andrio> good
#395 [11:06] <Sub> just checking if there was another way to claim it but there isnt so thanks for your help and bye
#396 [11:06] <Carmast3r49> its fixed somehow idk
#397 [11:06] <Carmast3r49> thank you
#398 [11:06] * Carmast3r49 [webchat@h24-49-175-189.almgnm.broadband.dynamic.tds.net] has quit. (Client Quit)
#399 [11:07] * Sub [webchat@cpc80943-perr17-2-0-cust524.19-1.cable.virginm.net] has quit. (Client Quit)
#400 [11:07] * lara9 [webchat@217-123-98-48.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#401 [11:07] <Andrio> goldengirl122, is that all it says? No more details?
#402 [11:07] <goldengirl122> i can click show more details
#403 [11:08] <Andrio> please do
#404 [11:08] <goldengirl122> Error details: The system cannot find the path specified.
#405 [11:08] <goldengirl122> Filename on disk: saves
#406 [11:08] <Andrio> goldengirl122, did you edit your launcher profile?
#407 [11:09] <goldengirl122> yes because on the map it showed what to enter
#408 [11:09] <Andrio> goldengirl122, what did you change?
#409 [11:09] <goldengirl122> game directory
#410 [11:09] <Andrio> goldengirl122, what did you change it to?
#411 [11:09] <goldengirl122> i added \<username>\library\application support\minecraft\saves
#412 [11:10] <Andrio> That's not right
#413 [11:10] <Andrio> That's where the world directory goes.
#414 [11:10] <goldengirl122> i can give you the link to the map website
#415 [11:10] <Andrio> I'd like to see that, yeah
#416 [11:10] <goldengirl122> http://thefarlanders.com/captiveminecraft/
#417 [11:11] <goldengirl122> wait was i supposed to press download server
#418 [11:11] <Andrio> You don't need to edit your launcher profile.
#419 [11:12] <Andrio> Just open that directory and move the uncompressed world directory there.
#420 [11:12] <goldengirl122> uncompressed world directory?
#421 [11:12] * Andrio nods.
#421 [11:13] <Andrio> I'm not sure how to do that on a Mac unfortunately
#422 [11:13] <goldengirl122> what is that
#423 [11:13] <goldengirl122> oh im on java
#424 [11:13] <Andrio> Are you actually using a Mac?
#425 [11:13] <goldengirl122> as in windows laptop yes
#426 [11:13] <Andrio> ok
#427 [11:14] <Andrio> is it a Mac with Windows installed?
#428 [11:14] <goldengirl122> yes i think
#429 [11:14] <Andrio> Ah, ok
#430 [11:14] <Andrio> You'll need to use the Windows instructions then. The Mac one refers to Mac operating systems, which you don't have.
#431 [11:15] <Andrio> You can right click on the .zip file and select 'Extract All'
#432 [11:15] <goldengirl122> is the uncompressed world directory whats alredy there in game directory
#433 [11:15] <goldengirl122> already*
#434 [11:15] <Andrio> Is it a compressed folder, or a normal one?
#435 [11:16] <Andrio> hm
#436 [11:17] * goldengirl122 [webchat@cpc146360-walt24-2-0-cust884.13-2.cable.virginm.net] has joined #minecrafthelp
#437 [11:17] <goldengirl122> it is not compressed
#438 [11:17] <goldengirl122> i think
#439 [11:17] <Andrio> ok, good
#440 [11:18] <Andrio> There should be a file named level.dat directly in that folder, and not a subfolder.
#441 [11:18] <goldengirl122> in launch options?
#442 [11:19] * pacificon [webchat@cpc92272-finc19-2-0-cust246.4-2.cable.virginm.net] has joined #minecrafthelp
#443 [11:19] <Andrio> do you have your saves folder open?
#444 [11:20] <goldengirl122> yes
#445 [11:20] <Andrio> ok, open the folder you mentioned just before and tell me whether you see a file named level or level.dat
#446 [11:20] <pacificon> Is there anyone that might be able to help / or shed some light on a problem im having regarding logging in to MC (Ive had an account since '11, think i might have been hacked and they have migrated my MC account to a Mojang account? )
#447 [11:21] <Andrio> pacificon, what was the username?
#448 [11:21] <pacificon> pacificon
#449 [11:21] <pacificon> or georgemcglynn56@yahoo.co.uk
#450 [11:21] <Andrio> pacificon, it doesn't seem to be migrated. What happens when you try to log in?
#451 [11:21] <goldengirl122> no cant see level or level.dat
#452 [11:22] <Andrio> goldengirl122, what is there?
#453 [11:22] <goldengirl122> there is a file called data
#454 [11:22] <goldengirl122> DIM1
#455 [11:22] <goldengirl122> DIM-1
#456 [11:23] <pacificon> it says "Invalid credentials, account migrated, use email as login
#457 [11:23] <Andrio> but no level.dat? Strange.
#458 [11:23] <goldengirl122> oh there is level.dat_mcr and level.dat_old
#459 [11:23] <Andrio> ah, ok.
#460 [11:24] <Andrio> goldengirl122, you'll need to undo the changes to your launcher profile. Just unselecting the 'game directory' slider should do.
#461 [11:24] <Andrio> ah
#462 [11:24] <goldengirl122> it is a compressed folder
#463 [11:24] <Andrio> oh
#464 [11:24] <Andrio> goldengirl122, right click it and Extract All
#465 [11:25] <goldengirl122> right click what?
#466 [11:25] <Andrio> goldengirl122, right click the compressed folder.
#467 [11:25] <Andrio> pacificon, never mind; I was given the wrong answer there. On checking again the name has been changed
#468 [11:26] <Andrio> ??> pacificon account/send-email
#469 [11:26] <Absol> pacificon: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#470 [11:26] <Absol> pacificon: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#471 [11:26] <pacificon> Yea ive done that, i guess thats all i can do?
#472 [11:26] <Andrio> pacificon, unfortunately it is
#473 [11:26] <goldengirl122> it dosent come up with extract all
#474 [11:27] <pacificon> whats the new name on the account btw? can you tell me?
#475 [11:27] <Andrio> pacificon, it's SeMato
#476 [11:27] <pacificon> lol
#477 [11:27] <Andrio> goldengirl122, what options are there?
#478 [11:27] <pacificon> ffs
#479 [11:27] <pacificon> thats not me
#480 [11:27] <pacificon> i guess its been hacked and sold then
#481 [11:27] <Andrio> mm
#482 [11:28] <goldengirl122> found it i just had to go onto downloads and do it from there
#483 [11:28] <pacificon> i did receive an email back in April this year saying that my account had been migrated, i guess thats when it was stolen maybe? i missed the email completely, only just seen it today
#484 [11:30] <goldengirl122> what do i do now that its extracted and how do i play the map
#485 [11:30] <Greymagic27> pacificon, It would have been around then
#486 [11:30] <pacificon> so i think i just gotta wait on the Mojang Support ticket?
#487 [11:31] <pacificon> by the sounds of things
#488 [11:31] <Andrio> goldengirl122, move the extracted folder into your saves folder.
#489 [11:31] <goldengirl122> its in this pc
#490 [11:32] <Greymagic27> pacificon, Yep. Just wait
#491 [11:32] <Andrio> ok?
#492 [11:32] <goldengirl122> cant find saves folder
#493 [11:32] <pacificon> Thanks guys, appreciate the answers, have a good Sunday
#494 [11:32] <Greymagic27> pacificon, You as well!
#495 [11:32] <pacificon> <3
#496 [11:33] <Andrio> ??> goldengirl122 win/.minecraft
#497 [11:33] <Absol> goldengirl122: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#498 [11:34] <goldengirl122> done
#499 [11:34] <goldengirl122> its in saves
#500 [11:34] <Andrio> ok, good
#501 [11:34] <goldengirl122> now how do i play the map
#502 [11:37] <goldengirl122> do i put it in game directory
#503 [11:37] <Andrio> It'll be in the single player world list.
#504 [11:37] <goldengirl122> ok
#505 [11:37] <goldengirl122> thanks
#506 [11:37] <Andrio> no problem.
#507 [11:38] <goldengirl122> its notnot there?
#508 [11:38] <goldengirl122> its not there*
#509 [11:39] <Andrio> oh
#510 [11:39] <Andrio> Did you unselect the game directory option?
#511 [11:39] <goldengirl122> yes i think
#512 [11:39] <goldengirl122> no i didnt
#513 [11:40] * Clueless [webchat@host-92-22-91-133.as13285.net] has joined #minecrafthelp
#514 [11:40] <Andrio> ok, do that.
#515 [11:40] <goldengirl122> still not there
#516 [11:40] * GTR [webchat@customer-189-216-197-236.cablevision.net.mx] has joined #minecrafthelp
#517 [11:41] <Andrio> hm
#518 [11:41] <Andrio> goldengirl122, there should be an option in the single player list to open your saves folder; can you find that?
#519 [11:41] * _vVorteXx [webchat@c-73-107-176-79.hsd1.fl.comcast.net] has joined #minecrafthelp
#520 [11:41] <GTR> Can you recover a deleted world in minecraft windows10?
#521 [11:42] <goldengirl122> nope cant find it
#522 [11:42] <_vVorteXx> I need to change my login email .-.
#523 [11:42] <Andrio> oh, right, 1.11
#524 [11:42] <GTR> #minecrafthelp Can you recover a deleted world in minecraft windows 10?
#525 [11:43] <Andrio> ??> goldengirl122 win/.minecraft
#526 [11:43] <Absol> goldengirl122: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#527 [11:43] <Greymagic27> ??> _vVorteXx account/reset-email
#528 [11:43] <Absol> _vVorteXx: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#529 [11:43] <_vVorteXx> Okay ill check it out
#530 [11:43] <Clueless> Hi can't get Minecraft app to work on Lenovo tablet, keeps saying having trouble verifying I own Minecraft on this device..?
#531 [11:43] <goldengirl122> now what
#532 [11:44] <Greymagic27> ??> Clueless bedrock/support
#533 [11:44] <Absol> Clueless: This channel only handles technical support for Minecraft: Java Edition, if you need help with Minecraft (Bedrock Platform) please see the resources available here https://help.mojang.com/customer/portal/articles/1175743-minecraft-support-resources. Alternatively you can try the Bedrock support forums here: https://www.minecraftforum.net/forums/support/minecraft-bedrock-support
#534 [11:44] * GTR [webchat@customer-189-216-197-236.cablevision.net.mx] has quit. (Client Quit)
#535 [11:44] <Andrio> goldengirl122, open the saves directory there and make sure your world folder is there (and not compressed)
#536 [11:45] <goldengirl122> its there
#537 [11:47] <Andrio> goldengirl122, open that and make sure level.dat is there; you shouldn't have to open any other folders to get to it
#538 [11:48] * goldengirl122 [webchat@cpc146360-walt24-2-0-cust884.13-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
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#540 [11:49] <goldengirl122> its level.dat_mcr and level.dat_old
#541 [11:49] * Clueless [webchat@host-92-22-91-133.as13285.net] has quit. (Quit: webchat.esper.net)
#542 [11:50] <goldengirl122> now what
#543 [11:51] <Andrio> is there a file that seems to be just named level or level.dat?
#544 [11:52] <goldengirl122> there is level
#545 [11:52] <Andrio> hm
#546 [11:54] * MaxGiacomelli [webchat@aftr-95-222-25-241.unity-media.net] has joined #minecrafthelp
#547 [11:55] <MaxGiacomelli> how are you
#548 [11:55] * MaxGiacomelli [webchat@aftr-95-222-25-241.unity-media.net] has quit. (Client Quit)
#549 [11:58] <goldengirl122> so now what?
#550 [12:00] <Andrio> goldengirl122, unfortunately I need to leave. Hopefully someone else can take over here.
#551 [12:00] <goldengirl122> ok
#552 [12:01] <goldengirl122> bye have a nice day
#553 [12:01] <Andrio> thanks
#554 [12:06] * cxboy [webchat@5.151.220.208] has joined #minecrafthelp
#555 [12:06] <cxboy> hello?
#556 [12:06] <Acidity> hello
#557 [12:06] <cxboy> i lost my account
#558 [12:06] <cxboy> i mean my account was tied to my school email and now i cannot access my school email and i forgot my password
#559 [12:06] <cxboy> it says its migrated but i forgot the details
#560 [12:07] <Acidity> Nothing we can do about that.
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#562 [12:09] * pacificon [webchat@cpc92272-finc19-2-0-cust246.4-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#563 [12:12] * Herkstadt [webchat@177-184-125-152.viareal.com.br] has joined #minecrafthelp
#564 [12:13] <Herkstadt> Hey there, I'm facing an issue with my account. I recall having migrated to a Mojang account last year (minecraft.net seems to corroborate it), and everything is alright, except for the fact that they don't recognize my account ownership.
#565 [12:14] <Herkstadt> I've bought the game seven years ago and even though I haven't played for a while (some months) it had been working perfectly all the time
#566 [12:14] <Acidity> Can you login?
#567 [12:15] <Herkstadt> Today, when I logged in again with my account, the launcher and the site don't recognize me as the owner of a copy and as a result I only have the option to play the Demo version
#568 [12:15] <Herkstadt> I can login in the launcher yes
#569 [12:15] * killin4livin [webchat@172-221-199-142.dhcp.chtrptr.net] has joined #minecrafthelp
#570 [12:16] <Acidity> https://account.mojang.com/login
#571 [12:16] <killin4livin> hello i need help finding what my email to my unmigrated account is
#572 [12:16] <Acidity> Herkstadt, login there, what does it say under my games
#573 [12:17] * killin4livin [webchat@172-221-199-142.dhcp.chtrptr.net] has quit. (Client Quit)
#574 [12:17] <Herkstadt> hold up, lemme post a screenshot
#575 [12:18] <Herkstadt> https://postimg.cc/v4MtH30v
#576 [12:18] <Acidity> .. https://account.mojang.com/me/
#577 [12:18] <Herkstadt> when I click on "minecraft" I'm forwarded to minecraft.net
#578 [12:18] <Acidity> go there and check under my games
#579 [12:19] <Herkstadt> I can't see my games being displayed
#580 [12:19] <Herkstadt> oh wait
#581 [12:19] <Herkstadt> there is something about redeeming a gift card but I have never had a gift card
#582 [12:20] <Herkstadt> as said, I bought the original version 7yrs ago and its been working fine until now
#583 [12:20] <Acidity> https://postimg.cc/hhMWQF8B
#584 [12:20] <Acidity> my java and bedrock are listed
#585 [12:20] <Acidity> if yours isn't then you dont own the game
#586 [12:21] * young [webchat@140-186-88-26-dynamic.midco.net] has joined #minecrafthelp
#587 [12:21] <Acidity> youll need to contact mojang if you say otherwise
#588 [12:21] <Herkstadt> is there any explanation to that?
#589 [12:21] <Herkstadt> could you source me a link to that please
#590 [12:22] <Acidity> https://help.mojang.com/customer/portal/emails/new
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#592 [12:22] <Herkstadt> thank you!
#593 [12:22] <Acidity> If you have other emails, I recommend that you make sure you're using the correct login details
#594 [12:22] <Acidity> also, expect wait times to be like, 2 months.
#595 [12:22] <Herkstadt> oh well
#596 [12:22] <Russ> hey?
#597 [12:22] <Herkstadt> thanks for helping anyway
#598 [12:23] <Russ> hi
#599 [12:23] <young> is there a fix when you receive an issue with your billing information for purchases? I have the correct Zip every time yet it tells me my billing information is incorrect
#600 [12:24] <Russ> where can I log in with my transaction id?
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#602 [12:25] * Shen [webchat@047-006-164-000.res.spectrum.com] has joined #minecrafthelp
#603 [12:26] <Shen> Okay so I accidentally bought the wrong version of minecraft because i'm dumb
#604 [12:26] <Shen> Do they refund for mistakes like that that?
#605 [12:29] <Acidity> https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy
#606 [12:38] * Paulosdavincy [webchat@h103183.upc-h.chello.nl] has joined #minecrafthelp
#607 [12:38] <Paulosdavincy> what can cause connection failed timed out if you have good running and working internet
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#609 [12:44] * George [webchat@2.26.90.2] has joined #minecrafthelp
#610 [12:45] <George> i start up the launcher and click play and wait for it to load it gets about 90% done but stops than crashes and i don't know how to fix it
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#612 [12:57] * lordmat [webchat@212-198-86-4.rev.numericable.fr] has joined #minecrafthelp
#613 [12:59] <lordmat> hello, I struggle to migrate my account. I don't remember the email i used for my minecraft account. I only have my username and password. I created it like 7 years ago so I changed my email address several times since,,,,
#614 [12:59] * G2 [webchat@2.26.90.2] has joined #minecrafthelp
#615 [13:00] <lordmat> (I've emailed mojang twice but they never answered)
#616 [13:00] <G2> I need help because I start the Minecraft launcher, click play then it comes up with Mojang with the bar but it fills about 75
#617 [13:01] <G2> I need help because I start the Minecraft launcher, click play then it comes up with Mojang with the bar but it fills about 75% done than stops and crashes
#618 [13:04] * Kile [webchat@99-125-175-197.lightspeed.gnbonc.sbcglobal.net] has joined #minecrafthelp
#619 [13:05] <Kile> Question for whomever. Can Minecraft Java Edition and Minecraft Windows 10 Edition cross play on a LAN server?
#620 [13:07] * PHreeBT [webchat@host81-159-247-48.range81-159.btcentralplus.com] has joined #minecrafthelp
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#623 [13:09] <G2> I need help because I start the Minecraft launcher, click play then it comes up with Mojang with the bar but it fills about 75% done than stops and crashes
#624 [13:10] * Tim4 [webchat@c80-216-69-117.bredband.comhem.se] has joined #minecrafthelp
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#627 [13:14] <Paulosdavincy> Kile I found this on the internet Minecraft: Windows 10 Edition Beta cannot be played with people using Java Minecraft but furthermore idk
#628 [13:32] * yoahi1 [webchat@pool-98-110-213-13.bstnma.fios.verizon.net] has joined #minecrafthelp
#629 [13:32] <yoahi1> Unable to save download. jinput-platform-2.0.5-natives-windows.jar
#630 [13:33] * NewBake [webchat@mta-107-13-29-22.nc.rr.com] has joined #minecrafthelp
#631 [13:33] <yoahi1> nvm LMAO
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#633 [14:02] * Torstein [webchat@174.81-166-65.customer.lyse.net] has joined #minecrafthelp
#634 [14:02] <Torstein> Hello
#635 [14:03] <Torstein> I have truoble logging in to my account.
#636 [14:03] <Torstein> I bought it back in 2009 and now I tried to log into it
#637 [14:04] <Torstein> I followed the guiding to retrive an old account, by migrate the account to mojang
#638 [14:05] <Torstein> I could not do so because the account was already migrated
#639 [14:06] <Torstein> I could not have migrated the account since it is not bound to my e-mail and the old e-mail it was bound to i deactivated
#640 [14:07] * Maticruss [webchat@host-91-198-89-75.wieszowanet.pl] has joined #minecrafthelp
#641 [14:07] <Torstein> How do I go forward with this? I remember my old login details, but I cant get to my minecraft qaccount
#642 [14:08] <Maticruss> Hello. I'm trying to log into an old minecraft account, which I played last on, probably in 2013-2014. I can't really remember the password and the recovery messages are not arriving to the email it was registered on.
#643 [14:10] * CidGett [webchat@138.36.255.65] has joined #minecrafthelp
#644 [14:10] <CidGett> Hola
#645 [14:10] <CidGett> alguien que hable español
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#654 [14:31] <Tom> Oh
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#659 [14:58] * Josh5 [webchat@c-75-65-207-64.hsd1.la.comcast.net] has joined #minecrafthelp
#660 [14:59] <Josh5> I need help finding my old user name for the migration. i dont know what it was
#661 [15:07] * Denahi [webchat@174-29-131-176.hlrn.qwest.net] has joined #minecrafthelp
#662 [15:07] <Denahi> hello
#663 [15:07] <Denahi> could I get a refund for minecarft java
#664 [15:08] <Denahi> could I get a refund for Minecraft java
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#669 [15:10] * Denahi [webchat@174-29-131-176.hlrn.qwest.net] has joined #minecrafthelp
#670 [15:10] <Denahi> hello can I get a refund for a game
#671 [15:10] <matthijsje2002> So i portforwarded my minecraft server 1.14.2 and it worked fine until just an hour ago and the world is not loading anymore
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#674 [15:14] <weesteed> how do I get a refund
#675 [15:15] * laya8900 [webchat@172.56.10.44] has joined #minecrafthelp
#676 [15:17] <laya8900> hi! i'm having issues with this error while trying to join my friend's server: "internal exception: java.io.ioexception: an existing connection was forcibly closed by remote host." i can join and it loads for like 20 seconds and then it kicks me and says that. i've tried multiple internet connections and it hasn't affected it, also when it happens
#677 [15:17] <laya8900> is seemingly random because i played for about an hour today before it started doing this again.
#678 [15:18] <matthijsje2002> ì have the same problem as laya8900
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#680 [15:23] * kian [webchat@178.157.248.53] has joined #minecrafthelp
#681 [15:24] <kian> My account has been hacked, can anyone help me with that?
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#685 [15:27] <poopoopeepee1023> my minecraft wont load past the mojang screen
#686 [15:29] <GizmoTheOne> same
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#691 [15:47] <ZCraftMan> Hey i was wondering if i can change my email while not doing the two factor verification but the thing is that the email was my dads i was a little bit younger so didn't really mess with the account just played single player maybe multiplayer i was probably 8-9 years old and wanted minecraft but now i cant seem to login on a windows computer so im
#692 [15:47] <ZCraftMan> trying to use a client to try and use it on windows i cant re
#693 [15:47] * Nerda [webchat@174-085-054-210.dhcp.chtrptr.net] has joined #minecrafthelp
#694 [15:48] <ZCraftMan> register on the client because i seem to not have a paid account when i paid for it years ago so im trying to change the email any thing i can use to change email then password and reset the verification
#695 [15:48] <Nerda> If I bought Minecraft Windows 10, do I need to buy Minecraft Java?
#696 [15:48] <GreyVulpine> Yes
#697 [15:49] <Nerda> Okae thanks, kinda sucks I have to pay twice for the same game. Thanks for the help
#698 [15:49] <ZCraftMan> yes because Windows 10 is from microsoft which is kinda a copy but they bought out minecraft
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#700 [15:51] * Damien [webchat@cpe-74-140-105-179.columbus.res.rr.com] has joined #minecrafthelp
#701 [15:52] <Damien> I need help with my minecraft. ive tried everything from updating my gpu to uninstalling and reinstalling the game and it freezes on the mojang loading screen and i have to force close everytime
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#708 [15:59] <blzs> https://paste.ubuntu.com/p/64zfBCzFZw/ . Please help!
#709 [16:03] * Alex0 [webchat@189-79-150-113.dsl.telesp.net.br] has joined #minecrafthelp
#710 [16:03] <Alex0> oi
#711 [16:04] <Alex0> preciso de ajuda
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#716 [16:13] * DirtInc [webchat@ip174-72-115-66.ph.ph.cox.net] has joined #minecrafthelp
#717 [16:13] <DirtInc> So I'm getting Internal Server Error 500 when trying to log onto my Realm?
#718 [16:16] * Lurks [webchat@cpc123350-stev9-2-0-cust46.9-2.cable.virginm.net] has joined #minecrafthelp
#719 [16:17] * stacy [webchat@cpe-104-35-252-250.socal.res.rr.com] has joined #minecrafthelp
#720 [16:18] <DirtInc> :/
#721 [16:18] * Baboobraz [webchat@cpe-104-34-4-110.socal.res.rr.com] has joined #minecrafthelp
#722 [16:19] <stacy> Hello I've been having trouble logging into my account. It's a legacy account and I haven't logged in for years due to this issue. Im trying to reset my password but It does not allow me to.
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#724 [16:22] <Lurks> stacy i think you have to contact mojang support as you need your password to migrate to a mojang account
#725 [16:22] <Lurks> DirtInc what issue you having?
#726 [16:22] <DirtInc> Internal Server Error 500 when trying to login to Realm
#727 [16:22] * helpMe [webchat@93-103-75-53.dynamic.t-2.net] has joined #minecrafthelp
#728 [16:23] <helpMe> how can i get my username back?
#729 [16:23] <helpMe> or i should say i forgot it and now i cannot migrate
#730 [16:23] <Lurks> DirtInc seems like thats a fresh issue coming in this hour, i think wait for mojang a hour or so
#731 [16:23] <DirtInc> Thank you
#732 [16:24] <Lurks> helpMe if you have forgot your username, you have to contact mojang support
#733 [16:25] <helpMe> i did write an email, although it said they are dealing with requsts sent on april 29th so it will take a lot of time
#734 [16:25] <helpMe> i presume
#735 [16:26] <stacy> how do reset my password
#736 [16:28] <Lurks> stacy tried the "forgot my password" and type in your email you use if you can remember
#737 [16:28] <Lurks> helpMe yep
#738 [16:28] <Lurks> helpMe yep
#739 [16:31] * helpMe [webchat@93-103-75-53.dynamic.t-2.net] has left #minecrafthelp
#740 [16:33] <stacy> it won't change due to it being a legacy account
#741 [16:34] * Tiffany4 [webchat@host86-158-201-183.range86-158.btcentralplus.com] has joined #minecrafthelp
#742 [16:34] <Tiffany4> My realms is stuck in a reset loop
#743 [16:35] <Tiffany4> I dont know what to do as I have never had this problem before
#744 [16:35] <Lurks> stacy you have to contact mojang support
#745 [16:35] <Lurks> stacy you have to contact mojang support
#746 [16:36] * stacy [webchat@cpe-104-35-252-250.socal.res.rr.com] has left #minecrafthelp
#747 [16:36] * idk [webchat@38.109.144.206] has joined #minecrafthelp
#748 [16:36] <idk> hello
#749 [16:36] <Lurks> Tiffany4 there seems to be a issue with the realm at the moment, which give out something like "internal server error 500", think we have to wait for mojang, maybe a hour or so
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#752 [16:37] <Dirty_D8> Realms giving internal server error 500
#753 [16:38] <idk> my account wont login even though I logged in a few weeks ago, and I checked my pc credentials to see if it was a problem on my end, but i had the password saved under my credentials and it still wont work
#754 [16:38] <Tiffany4> All it says on my screen when I try to join my realms is "World stuck in RESET for 35m38s"
#755 [16:39] <Dirty_D8> anyone know a solution for internal server error 500 on Realms for Java edition
#756 [16:39] <idk> nope
#757 [16:39] <Dirty_D8> ok thanks
#758 [16:39] <idk> np
#759 [16:40] * Masaselkom [webchat@103-103-189-190.cab.prima.net.ar] has joined #minecrafthelp
#760 [16:40] <Lurks> Dirty_D8 we have to wait for mojang, could be short or long, many are facing the issue
#761 [16:40] * Eraserhead [webchat@lcs07-lyo-176-188-236-170.sfr.lns.abo.bbox.fr] has joined #minecrafthelp
#762 [16:40] * hohenheim3 [webchat@cpe-172-74-160-44.nc.res.rr.com] has joined #minecrafthelp
#763 [16:40] <Dirty_D8> ok thanks appreciate it
#764 [16:41] <Masaselkom> Hi. I need help with my minecraft realms. Figure the internal error of the server 500. Alguin would know some type of solution.
#765 [16:41] <hohenheim3> First time trying this. I have an Internal Server Error 500 on my realms server after switching to World 2 and then trying to switch back to World 1
#766 [16:42] <Eraserhead> Hello everyone, i have a question about logging into realm ( internal server error - 500 )
#767 [16:42] * TK [webchat@ip70-187-162-193.oc.oc.cox.net] has joined #minecrafthelp
#768 [16:42] <TK> When I was trying to connect to my realm, Minecraft internal server error 500 popped up
#769 [16:43] <idk> my account wont login even though I logged in a few weeks ago, and I checked my pc credentials to see if it was a problem on my end, but i had the password saved under my credentials and it still wont work
#770 [16:43] <TK> what should I do so that I can play on the realm again
#771 [16:43] <Lurks> Masaselkom a lot of people are facing the same issue, have to wait for mojang to report to us
#772 [16:43] <Lurks> hohenheim3 same quote as above
#773 [16:44] <Masaselkom> Lurks Thank you. I'm more relaxed knowing that I'm not the only one with this error.
#774 [16:44] <Lurks> TK same thing as other
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#777 [16:44] <TK> So I can't play on the realm anymore
#778 [16:44] <Lurks> idk do you have any VPN on?
#779 [16:44] <Eraserhead> Yeah same here, happy i'm not the only one
#780 [16:44] * idk [webchat@38.109.144.206] has quit. (Quit: webchat.esper.net)
#781 [16:45] <Lurks> TK have to wait for a fix at the moment
#782 [16:45] * Masaselkom [webchat@103-103-189-190.cab.prima.net.ar] has quit. (Quit: webchat.esper.net)
#783 [16:45] <TK> what a scam
#784 [16:45] <Eraserhead> we have to wait so ... let's play oxygen not included instead ^^
#785 [16:46] * boomer [webchat@c-24-127-179-207.hsd1.mi.comcast.net] has joined #minecrafthelp
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#789 [16:47] <Jubkin1461> I cant join realms!
#790 [16:48] <hohenheim3> glad i'm not the only one
#791 [16:48] <boomer> same, was just about to ask.
#792 [16:48] <Jubkin1461> every time I join it says internal error 500!
#793 [16:48] * Klutch [webchat@mta-68-201-235-21.satx.rr.com] has joined #minecrafthelp
#794 [16:49] <Lurks> Jubkin1461 hope on aboard on the internal error 500 line, we're waiting for mojang
#795 [16:49] <Jubkin1461> oh ok
#796 [16:49] <Lurks> boomer many have reported, if u have twitter or something, post at them
#797 [16:50] <Jubkin1461> yeah i tried
#798 [16:50] <Klutch> oof i came here to figure out the 500 error and i already see others are having the same problem
#799 [16:51] * lentil [webchat@cpe-24-90-143-92.nyc.res.rr.com] has joined #minecrafthelp
#800 [16:51] <Jubkin1461> very true
#801 [16:52] * boomer [webchat@c-24-127-179-207.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#802 [16:52] <Jubkin1461> How fast do they fix these things generally?
#803 [16:52] <lentil> whenever I try to join a multiplayer server it just says "failed to authenticate connection" like. what's up w that
#804 [16:53] <lentil> also @ junking idk how long it takes to fix things this is my first time using this
#805 [16:53] * Jubkin1461 [webchat@c-73-186-196-239.hsd1.ct.comcast.net] has quit. (Quit: webchat.esper.net)
#806 [16:53] <Lurks> lentil do you have any VPN on?
#807 [16:53] <lentil> no
#808 [16:54] <Lurks> lentil do it only happen on 1 server or many?
#809 [16:54] <lentil> only on HYpixel but I haven't tried joining other servers
#810 [16:55] <Lurks> lentil do you have any other servers to join to test?
#811 [16:56] <Klutch> im trying to play my friends realm but getting internal server error 500
#812 [16:57] <Lurks> Klutch as you have seen other are having the exact same issue, we're waiting on mojang to fix it, could be short or long
#813 [16:58] <lentil> I tried connecting to another server and the same thing happened :/
#814 [16:59] <Klutch> welp fortnite it is
#815 [16:59] <lentil> lmao
#816 [17:00] <Lurks> lentil have a check for any software causing connection issue, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#817 [17:02] * Tardyhate88 [webchat@dsl-dhcp-conrtxxahrg-209-169-84-31.consolidated.net] has joined #minecrafthelp
#818 [17:02] <Tardyhate88> So, im trying to play minecraft realms with my friend, and i cant play it because it says internal error 500
#819 [17:03] <Tardyhate88> i do not how to fix it
#820 [17:04] <Lurks> Tardyhate88 there is a issue with the realm, we have to wait for mojang, many are facing it too,your not alone
#821 [17:04] <Tardyhate88> oh sweet well that nice to know haha
#822 [17:05] <Tardyhate88> do you know how long it takes for something like this to be fixed
#823 [17:05] <Lurks> Tardyhate88 nope, i wish i knew
#824 [17:07] * adam [webchat@162-227-207-185.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#825 [17:07] <adam> I cant load into my realm
#826 [17:07] * adam is now known as Guest83822
#827 [17:08] <Lurks> Guest83822 is it "internal error 500"?
#828 [17:08] <Guest83822> yes
#829 [17:08] <Klutch> @adam i think all realms are down atm
#830 [17:08] * Chewbacca1986 [webchat@77-64-242-221.dynamic.primacom.net] has joined #minecrafthelp
#831 [17:08] <Chewbacca1986> Hello
#832 [17:08] <Guest83822> when will realms be back?
#833 [17:09] <Lurks> Guest83822 we have no idea, we have to wait on mojang to report back
#834 [17:09] <Guest83822> how long has it been
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#836 [17:10] <Lurks> Guest83822 i'm not sure, people been coming in like maybe 30minutes ago
#837 [17:10] * Guest83822 [webchat@162-227-207-185.lightspeed.sndgca.sbcglobal.net] has quit. (Client Quit)
#838 [17:11] <Chewbacca1986> Can somebody help me with minecraft?
#839 [17:14] * meduimdock [webchat@c-73-20-75-50.hsd1.ut.comcast.net] has joined #minecrafthelp
#840 [17:15] <meduimdock> cant make a minecraft realm but shows "internal server error - 500"
#841 [17:16] <meduimdock> ...
#842 [17:20] <Klutch> realm servers are down buddy
#843 [17:21] * Ben [webchat@static-24-42-205-69.knology.net] has joined #minecrafthelp
#844 [17:21] * Ben is now known as Guest37898
#845 [17:22] <Guest37898> hello
#846 [17:22] <Klutch> hi
#847 [17:22] <Guest37898> here looking for more information on the internal server error - 500.
#848 [17:22] * itzjimmyboy [webchat@cpe-172-73-171-223.carolina.res.rr.com] has joined #minecrafthelp
#849 [17:22] <Klutch> realm servers are down nobody knows when they are coming back online
#850 [17:23] <Guest37898> will this resolve it's self . . . cool thanks
#851 [17:23] * Muufti [webchat@184-157-40-213.dyn.centurytel.net] has joined #minecrafthelp
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#853 [17:23] <itzjimmyboy> is this confirmed they are down
#854 [17:23] <Guest37898> does this happen often? I'm newish to reals and haven't had this issue before.
#855 [17:23] <Muufti> Friend invited me to a realm, and the invite appears. Cannot interact in any way (accept or decline) the invite.
#856 [17:24] * needhelp [webchat@c-73-166-243-69.hsd1.tx.comcast.net] has joined #minecrafthelp
#857 [17:24] <Klutch> i dont think its confirmed but everyone coming in is having the same problem so most likely
#858 [17:24] <itzjimmyboy> is everyone getting an internal server error
#859 [17:24] <Klutch> most people are
#860 [17:25] <Guest37898> I am
#861 [17:25] <itzjimmyboy> rip i just bought a realm to play with my friends for the first time
#862 [17:25] <Guest37898> Do we know when it started?
#863 [17:25] <Guest37898> about?
#864 [17:26] <itzjimmyboy> does minecraft ever make announcements about this. will they tweet or something that services are down
#865 [17:26] <Klutch> about 40 minutes ago i think im not a volunteer on this chat site but ive been in here for a couple minutes
#866 [17:26] * AnthonyAhoyyyy [webchat@mta-69-206-204-170.hvc.rr.com] has joined #minecrafthelp
#867 [17:26] <Guest37898> OK thanks for the info
#868 [17:26] * ella [webchat@mobile-107-77-200-229.mobile.att.net] has joined #minecrafthelp
#869 [17:26] <Klutch> the mojang support on twitter usually tweets when things are down
#870 [17:27] <AnthonyAhoyyyy> Hey im haviung trouble logging into my realms keeps saying Internal server issue 500 anyone run into this before?
#871 [17:27] <ella> Is it just me or is everyone getting the internal server error???
#872 [17:27] <Klutch> most people are having this problem im pretty sure realms are down atm
#873 [17:27] <itzjimmyboy> everyone is getting this error
#874 [17:28] <AnthonyAhoyyyy> omg thank youuuu!!!!
#875 [17:28] * AnthonyAhoyyyy [webchat@mta-69-206-204-170.hvc.rr.com] has quit. (Client Quit)
#876 [17:28] <ella> has mojang said anything about it?
#877 [17:28] <Klutch> i don't know
#878 [17:28] <needhelp> every time i try to launch the game, it crashes and says that my driver doesn't support "openGL" and im clueless as to what that means
#879 [17:28] <ella> ok
#880 [17:29] <itzjimmyboy> not yet but everyone in this chat has had the same error
#881 [17:29] <ella> how long does this stuff usually last?
#882 [17:30] * spencer [webchat@d24-55-204-83.home4.cgocable.net] has joined #minecrafthelp
#883 [17:30] <GizmoTheOne> i cant get past the loading screen :(
#884 [17:30] <spencer> Hello, Im trying to join my friends realm but I cant accept the Realms Terms of Service
#885 [17:30] * Muufti [webchat@184-157-40-213.dyn.centurytel.net] has quit. (Quit: webchat.esper.net)
#886 [17:31] <itzjimmyboy> needhelp i read that you need to upgrade your video drivers to fix this
#887 [17:31] <spencer> okay ill try that
#888 [17:31] <spencer> oof wait that wasnt for me
#889 [17:32] <itzjimmyboy> realm servers are down right now. everyone in here has said the same thing
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#891 [17:32] * ella [webchat@47-222-116-178.terlcmtk02.res.dyn.suddenlink.net] has joined #minecrafthelp
#892 [17:32] <spencer> thats weird, my other friends are having no issues
#893 [17:33] <idgaf> i cant join realms it always said internal server error - 505
#894 [17:33] <GizmoTheOne> it said that its runed by a different soft ware wich is not true
#895 [17:33] <itzjimmyboy> when i try to create a wrold it says internal error 500. a lot of others are having the same problem so we think servers are down or just fucking up\
#896 [17:33] <Absol> itzjimmyboy: Please keep it civil
#897 [17:34] * needhelp [webchat@c-73-166-243-69.hsd1.tx.comcast.net] has quit. (Quit: webchat.esper.net)
#898 [17:34] <idgaf> oh yeah i meant 500*
#899 [17:34] <spencer> I wish they would say something on twitter
#900 [17:34] <GizmoTheOne> ikr
#901 [17:35] * JustinFergy [webchat@c-67-175-55-158.hsd1.il.comcast.net] has joined #minecrafthelp
#902 [17:35] <ella> same
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#907 [17:39] <Guest11391> Hello i am using Minecraft Java Edition and am getting a Internal Server Error - 500 when I am attempting to log into my Minecraft Realm. I am the owner of the realm and my friends are running intot he same issue when attempting to logon. Is tehre a known issue occuring at the moment?
#908 [17:40] <Guest11391> All of the Java Edition services are showing as running fine from Mojang.
#909 [17:40] <idgaf> same for me, but idk why
#910 [17:40] <itzjimmyboy> servers are down
#911 [17:40] <idgaf> ohh
#912 [17:41] <Guest11391> good to know
#913 [17:41] * Wolfu [webchat@c-68-41-167-249.hsd1.mi.comcast.net] has joined #minecrafthelp
#914 [17:42] * Guest11391 [webchat@184-101-232-204.phnx.qwest.net] has quit. (Client Quit)
#915 [17:42] <idgaf> i tried to join someone's server using ip but thats not working either
#916 [17:42] * mvdesimone [webchat@71-219-8-30.chvl.qwest.net] has joined #minecrafthelp
#917 [17:42] <Wolfu> Hello! I just extended my Minecraft Realm after it went out, my friend and I try to join but it gives us a "Internal Server Error - 500"
#918 [17:43] <Wolfu> any advice on how to fix it?
#919 [17:43] * hohenheim3 [webchat@cpe-172-74-160-44.nc.res.rr.com] has quit. (Quit: webchat.esper.net)
#920 [17:43] <idgaf> the servers are down
#921 [17:43] <mvdesimone> I have the same problem as Wolfu, is it a system-wide thing?
#922 [17:44] <idgaf> im not sure
#923 [17:46] <Guest37898> is there somewhere that shows the Realms server status?
#924 [17:49] * Mike3 [webchat@c-73-67-109-40.hsd1.fl.comcast.net] has joined #minecrafthelp
#925 [17:49] <Mike3> hello
#926 [17:49] <Mike3> ?
#927 [17:49] <idgaf> yes and apparently it says its running fine
#928 [17:50] <Mike3> it like says the se binary thing doesnt work
#929 [17:50] <Mike3> java
#930 [17:51] * HKLR [webchat@c-76-123-102-18.hsd1.fl.comcast.net] has joined #minecrafthelp
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#933 [17:51] <Tanner> anybody know what's up with the error code 500?
#934 [17:51] <HKLR> same and cant close my realm
#935 [17:52] <Tanner> it's an internal server error for my realms server, causing nobody to (including myself) to be able to join the realms
#936 [17:52] <Tanner> you can't change any of the settings, right?
#937 [17:52] <Tanner> it just gives you the internal error (500) code?
#938 [17:52] <HKLR> dont think so havnt tried
#939 [17:52] <idgaf> yeah thats what like everyone in this chat is having a problem with
#940 [17:52] <Tanner> that's what is happening to me
#941 [17:52] <idgaf> i guess servers are down
#942 [17:53] <Tanner> i checked, it says the realms servers are online
#943 [17:53] <Tanner> i'm just wondering how long the error code puts your server on lock for
#944 [17:53] <Tanner> kind of a waste of money if i can't connect to the server i'm paying for lol
#945 [17:54] <Tanner> any ops on rn?
#946 [17:54] <Mike3> i need help on the java (tm) SE Binary not responding
#947 [17:55] <HKLR> well im going to get something to eat jump in shower and maybe big fat maybe i will be up
#948 [17:55] <HKLR> it*
#949 [17:55] <Tanner> ikr
#950 [17:55] <Tanner> best of luck to the realmers in this chat, hopefully the problem doesn't persist
#951 [17:56] * hohenheim [webchat@cpe-172-74-160-44.nc.res.rr.com] has joined #minecrafthelp
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#955 [17:59] * peterpan47 [webchat@129.65.6.148] has joined #minecrafthelp
#956 [18:00] <OoKRoO> Realms ERROR: World stuck in SWITCHING_Slot for 1h8m36s, since 2019-06-24T21:04:10.508Z -500
#957 [18:00] <OoKRoO> how to fix it??
#958 [18:01] * Matt6 [webchat@c-76-26-18-117.hsd1.fl.comcast.net] has joined #minecrafthelp
#959 [18:01] <Matt6> i cant open my realm
#960 [18:01] <OoKRoO> me too
#961 [18:02] * bubble912 [webchat@89.74-177-91.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#962 [18:03] <Matt6> theres no one here
#963 [18:03] <OoKRoO> how to fix the Realms ERROR:
#964 [18:03] <OoKRoO> World stuck in SWITCHING_Slot for 1h8m36s, since 2019-06-24T21:04:10.508Z -500
#965 [18:04] * Lap [webchat@24-177-219-239.dhcp.eucl.wi.charter.com] has joined #minecrafthelp
#966 [18:04] <bubble912> hey i have trouble connecting to servers and realms when i open realms it says invalid sesion and also to restart minecraft after i restarted minecraft it gave me the same text and when i try to log in to a server it says not authenticated with minecraft.net how can i fix this?
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#972 [18:07] <CRoxy> im getting a 500 internal server error when i try to get on my realm that was working a few hours ago. plz help?
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#974 [18:08] <FishTail> hey im getting an issue where me and my friends on a realm are not allowed to join. "java.net.ConnectException: Connection refused: no further information"
#975 [18:08] <Snowyz> I'm not sure if anyone has a solution to this; but I am getting an error every time I try to interact with my realm. It says "Internal Server Error-500"
#976 [18:08] <ella> same
#977 [18:08] <Snowyz> welp looks like a lot of people are having the same issue
#978 [18:09] <FishTail> yah i think its a universal problem.
#979 [18:09] <Matt6> same
#980 [18:09] * Faye [webchat@c-76-106-169-60.hsd1.ga.comcast.net] has joined #minecrafthelp
#981 [18:09] <Matt6> realmz is broke
#982 [18:09] <CRoxy> i wasnt sure, ive never experienced it before and i tried restarting and redownloading
#983 [18:09] <Faye> Is everyone else having internal server errors on realms?
#984 [18:10] <CRoxy> ik my friend trying on my realm gets it aswell
#985 [18:10] <Snowyz> mine too, its how I was alerted to the issue
#986 [18:10] <FishTail> its broken guys. just wait till they bring it back up. im sure theyre getting spammed rn
#987 [18:10] <Faye> So maybe realms is just down for the time being
#988 [18:10] <Lap> do they have support on sundays?
#989 [18:10] * RacinanteOpus [webchat@99-114-64-104.lightspeed.mmphtn.sbcglobal.net] has joined #minecrafthelp
#990 [18:10] <FishTail> at least minecraft is on the up again
#991 [18:10] * CantFathom [webchat@ip68-100-127-69.dc.dc.cox.net] has joined #minecrafthelp
#992 [18:11] <CantFathom> My mojang screen keeps freezing and i cant get in what do i do
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#994 [18:13] <RacinanteOpus> I and my wife are attempting to connect to my Realms server but getting an error. We were both connected and playing earlier today. Error reads io.netty.channel.AbstractChannel$AnnotatedConnectException: syscall:getsocopt(...) failed: Connection refused:
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#997 [18:15] * Andrew9 [webchat@cpe-104-34-141-60.socal.res.rr.com] has joined #minecrafthelp
#998 [18:16] <Andrew9> im getting a internal server 500 error in my minecraft realms server idk what to do
#999 [18:16] <CantFathom> I log in, i click play, the mojang screen pops up, and it go's to about 75%, stops and im confused. I've searched videos and everything and i cant see, to get in
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#1003 [18:18] <Andrew9> im getting a internal server 500 error in my minecraft realms server idk what to do
#1004 [18:18] <Andrew9> im getting a internal server 500 error in my minecraft realms server idk what to do
#1005 [18:18] <Andrew9> im getting a internal server 500 error in my minecraft realms server idk what to do
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#1008 [18:19] <tigercub> I have had issues logging into my minecraft account. I have gotten repetitive messages stating that my usernamer/password is invalid. Reseting the password has not helped.
#1009 [18:19] <OoKRoO> how to fix the Realms ERROR:
#1010 [18:19] <OoKRoO> World stuck in SWITCHING_Slot for 1h8m36s, since 2019-06-24T21:04:10.508Z -500
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#1013 [18:21] <rrsnguyen> I cannot connect to my Minecraft Realm it is stating I have an Internal Server Error - 500 but I was able to play earlier today.\
#1014 [18:22] <Lurks> RacinanteOpus there is a realm issue at the moment, probably effect that aswell, have to wait for mojang to fix it
#1015 [18:22] <RacinanteOpus> Thank you!
#1016 [18:22] <rrsnguyen> Thanks
#1017 [18:22] <Lurks> tigercub where are you trying to in?
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#1022 [18:23] * AAA [webchat@host-72-174-137-36.msl-mt.client.bresnan.net] has joined #minecrafthelp
#1023 [18:24] <AAA> hi, are Realms down right now? I'm getting Internal Server Error - 500
#1024 [18:24] * bryanlemon [webchat@5.239-net.sccoast.net] has joined #minecrafthelp
#1025 [18:24] * jordab [webchat@S01061cabc06b2c83.ca.shawcable.net] has joined #minecrafthelp
#1026 [18:25] <jordab> can I get a refund
#1027 [18:25] <Lurks> AAA many people are having the same thing, have to wait for mojang
#1028 [18:25] <Lurks> jordab can i ask why?
#1029 [18:25] <AAA> ahh, thanks
#1030 [18:26] <bryanlemon> I am trying to connect to a muliplayer server. I am getting the error message "Failed to connect to the server &cFailed to authenticate your account. I have tried closing the minecraft client, logging out of the launcher, and logging back it. The problem persists. Any ideas?
#1031 [18:26] * GarrettFraz [webchat@128.125.148.13] has joined #minecrafthelp
#1032 [18:26] <GarrettFraz> Guys can yall gime some help?
#1033 [18:26] <jordab> even on the lowest settings the game is very choppy
#1034 [18:26] <GarrettFraz> Whenever I try to boot up my realm all I get it internal server error 500
#1035 [18:27] * pir [webchat@81-236-147-71-no56.tbcn.telia.com] has joined #minecrafthelp
#1036 [18:27] <GarrettFraz> and i'm unable to play
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#1038 [18:28] <pir> it says internal server error 500 when i try to join my realm
#1039 [18:28] <Lurks> ??> jordab account/refund
#1040 [18:28] <Absol> jordab: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1041 [18:28] <Lurks> pir many are facing the same issue, we have to wait for mojang
#1042 [18:28] <pir> oh okay
#1043 [18:29] <Lurks> bryanlemon there are software that could be causing the connection issue, have a check on this list, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#1044 [18:29] * Cjh4444 [webchat@c-24-18-165-144.hsd1.wa.comcast.net] has joined #minecrafthelp
#1045 [18:29] <Cjh4444> hello?
#1046 [18:30] <Cjh4444> Was feeling nostalgic and tried to install the FTB modpack through Twitch.
#1047 [18:30] <Cjh4444> when I try to load the game it say's "The version manifest was corrupt"
#1048 [18:30] <Cjh4444> and displays this Error details: Missing key 'classifiers' on libraries[*].downloads (should be object, required as there's a classifier) in library org.lwjgl.lwjgl:lwjgl-platform:2.9.0
#1049 [18:30] <jordab> I already visited that link and It did not help
#1050 [18:30] <Lurks> ??> Cjh4444 mods
#1051 [18:31] <Absol> Cjh4444: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1052 [18:31] <Absol> Cjh4444: You can try seeking help on the forum https://www.minecraftforum.net/forums/support/java-edition-support , or FTB subreddit https://www.reddit.com/r/feedthebeast/
#1053 [18:31] <bryanlemon> Lurks - no, I do not have any of that software installed. Additionally, this is an error that has just began in the last hour, and I am able to join other servers
#1054 [18:31] <Lurks> jordab it also has the link to contact mojang support
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#1057 [18:32] <Lurks> bryanlemon sounds like something wrong on that server, i'm not quite sure
#1058 [18:32] * alexabn0rmal [webchat@c-174-54-136-49.hsd1.pa.comcast.net] has joined #minecrafthelp
#1059 [18:33] <Krewella_> Trying to start my realm and am getting the error "Internal Server Error - 500" any ideas about what can cause it?
#1060 [18:33] <Lurks> Krewella_ you are not alone, many are facing the same issue, we have to wait for mojang
#1061 [18:34] <Krewella_> alright, thanks anyways
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#1066 [18:35] <poopoopeepee1023> for anyone stuck on mojang screen this helped me https://www.minecraftforum.net/forums/support/java-edition-support/2960582-1-14-java-se-binary-not-responding
#1067 [18:35] <Obi-Juan_Bonomi> Hello, I am having trouble with realms. When trying to enter my realm, the error: "Internal Server error 500" will pop up.
#1068 [18:35] <Lurks> Obi-Juan_Bonomi you are not alone, many are facing the same issue, we have to wait for mojang
#1069 [18:35] <Obi-Juan_Bonomi> thanks!
#1070 [18:35] <Leymong> Me and my friends cannot connect to my realm and receive a message saying "Internal Server Error - 500". Why might this be?
#1071 [18:36] <Lurks> Leymong you are not alone, many are facing the same issue, we have to wait for mojang
#1072 [18:36] <Obi-Juan_Bonomi> Seems is a huge server problem
#1073 [18:36] <alexabn0rmal> I've been having a problem with my game. I bought the Minecraft gift card, did the instructions, and downloaded the game. But, it only shows the demo mode. I tried to redownload it, but it wouldn't work. I tried to rebuy it and it said I already have it, but I can't play it.
#1074 [18:36] <Obi-Juan_Bonomi> Mojang side
#1075 [18:36] <Leymong> Hmm.. Dang, okay. Thank you for the information
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#1077 [18:36] <Lurks> alexabn0rmal were you login already on the launcher?
#1078 [18:36] <alexabn0rmal> yes
#1079 [18:37] * Leymong [webchat@96-2-91-59-dynamic.midco.net] has quit. (Client Quit)
#1080 [18:37] <alexabn0rmal> I also logged out and back in.
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#1084 [18:37] <Lurks> alexabn0rmal oh ok, do you still see your game purchase and username when you login on account.mojang.com/me ?
#1085 [18:38] <alexabn0rmal> yes
#1086 [18:38] <john> hello i need help logging into my very old unmigrated account
#1087 [18:38] * john is now known as Guest87788
#1088 [18:39] <tigercub> @Lurks. Windows 10. Trying to log into my minecraft account
#1089 [18:39] * exhibbl [webchat@cpc135142-gors3-2-0-cust614.know.cable.virginm.net] has joined #minecrafthelp
#1090 [18:39] <Lurks> alexabn0rmal have you been here: https://help.mojang.com/customer/portal/articles/1218766 ?
#1091 [18:39] <exhibbl> can someone help me i cant go on my realm
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#1093 [18:40] <Lurks> exhibbl internal error 500?
#1094 [18:40] <exhibbl> yes
#1095 [18:40] <Lurks> exhibbl you are not alone, many are facing the same issue, we have to wait for mojang
#1096 [18:41] <tigercub> @Lurks This is normal MC. Not realms or anything else.
#1097 [18:41] <Lurks> tigercub minecraft.net or launcher or account.mojang.com/me ?
#1098 [18:41] <tigercub> @Lurks. Yes those are the things I cannot log into
#1099 [18:42] * l [webchat@ip68-105-190-100.lv.lv.cox.net] has joined #minecrafthelp
#1100 [18:42] <Lurks> tigercub do you have VPN on?
#1101 [18:42] <alexabn0rmal> Lurks yes, I have checked it
#1102 [18:42] <Lurks> alexabn0rmal ok, i'm not sure why you're still stuck in demo, wonder if other volunteer are about to help you or you have to contact mojang support
#1103 [18:43] <l> I have a question with the realms
#1104 [18:43] <Lurks> l "internal error 500"?
#1105 [18:43] <l> yea
#1106 [18:43] <alexabn0rmal> @Lurks okay, thank you anyway.
#1107 [18:43] <Lurks> l you are not alone, many are facing the same issue, we have to wait for mojang
#1108 [18:43] <tigercub> Lurks. I don't think so
#1109 [18:43] <l> okay, will it be fixed soon?
#1110 [18:43] <l> okay, will it be fixed soon?
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#1112 [18:44] <OoKRoO> is it the same problem between (internal error500) and
#1113 [18:44] <OoKRoO> (World stuck in SWITCHING_Slot for 1h8m36s, since 2019-06-24T21:04:10.508Z -500)
#1114 [18:44] <Lurks> l no idea
#1115 [18:44] <l> okay, thank you
#1116 [18:44] <Lurks> ??> tigercub tools/hjt
#1117 [18:44] <Absol> tigercub: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1118 [18:44] <Absol> tigercub: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1119 [18:44] * Tanner [webchat@cpe-23-240-38-19.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#1120 [18:44] <Lurks> OoKRoO i think the whole realm servers stuff are down, so you might get all different issue
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#1122 [18:45] * Blake_M [webchat@DOCSIS-DHCP-8-35-125-133.rainbowtel.net] has joined #minecrafthelp
#1123 [18:45] <OoKRoO> Lurks Thanks
#1124 [18:46] <Blake_M> Hey has anyone heard anything about the realms
#1125 [18:46] <tigercub> Unfortunately I am not comfortable downloading things from internet strangers.
#1126 [18:47] * zach [webchat@pool-68-134-38-148.bltmmd.fios.verizon.net] has joined #minecrafthelp
#1127 [18:47] * Henry [webchat@184-97-136-169.stpl.qwest.net] has joined #minecrafthelp
#1128 [18:48] <zach> Im having realm issues
#1129 [18:48] * zach is now known as Guest76904
#1130 [18:48] <Lurks> tigercub the software is own by trendmicro, you can google/wiki about it, we use it to diagnose issue for many people
#1131 [18:48] <Lurks> Blake_M is it "internal error 500"?
#1132 [18:48] <Henry> Hi! Realms seems to be currently down with the Internal Server 500 error
#1133 [18:48] <Guest76904> yeah it is
#1134 [18:48] <Blake_M> yes it is Lurks
#1135 [18:49] <Guest76904> does anybody know when it will be back i feel like im just wasting money at this point
#1136 [18:49] <Lurks> Henry Guest76904 Blake_M you are not alone on this issue, many are facing it, we have to wait for mojang
#1137 [18:49] <Henry> Has anyone tweeted @MojangSupport
#1138 [18:49] <Guest76904> i have
#1139 [18:49] * louis [webchat@host-183-52.inlacsl.westlafayette.in.us.clients.pavlovmedia.net] has joined #minecrafthelp
#1140 [18:49] <Lurks> Henry maybe, you could have a check
#1141 [18:49] <Blake_M> Mojang doesnt even seem like they are aware of the issue
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#1143 [18:50] <louis> you guys here bc of realms?
#1144 [18:50] <Blake_M> do you have no direct contact with Mojang Lurks?
#1145 [18:50] <Henry> I don't currently have a twitter account
#1146 [18:50] <Lurks> Blake_M i think most of the staff have there own twitter too, have a look around
#1147 [18:50] <Lurks> Blake_M no, i don't
#1148 [18:50] <Lurks> Henry you can view twitter without account
#1149 [18:50] <Blake_M> hm well i guess you can really help much on this issue
#1150 [18:50] <Blake_M> cant*
#1151 [18:50] <Lurks> louis many are here because of that
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#1153 [18:50] <Henry> They don't appear to have noticed that realms is down
#1154 [18:51] <Blake_M> no none of their accounts have tweeted anything
#1155 [18:51] * AAA [webchat@host-72-174-137-36.msl-mt.client.bresnan.net] has quit. (Quit: webchat.esper.net)
#1156 [18:51] <Lanna1981> That's why I am here too, unable to log into our realm. We had a power outage, when the power came back up we were unable to log on to our realm.
#1157 [18:51] * balaclavatcg [webchat@120.22.114.175] has joined #minecrafthelp
#1158 [18:51] <balaclavatcg> does anyone know if the minecraft realms down
#1159 [18:52] <Lurks> Lanna1981 are you getting "internal server error 500"?
#1160 [18:52] <OoKRoO> mojang support sims that only got a auto reply at this moment~
#1161 [18:52] <OoKRoO> Mojang | Jun 24, 2019 12:16AM CEST
#1162 [18:52] <OoKRoO> This is an automatic reply to let you know that we have received your support request. We will get back to you as soon as possible
#1163 [18:52] <Lanna1981> yes Lurks
#1164 [18:52] <balaclavatcg> yeah im getting internal server error 500
#1165 [18:52] <Lurks> Lanna1981 balaclavatcg you are not alone on this issue, many are facing it, we have to wait for mojang
#1166 [18:52] <balaclavatcg> okay
#1167 [18:52] <balaclavatcg> is there an expected time that the issue will be resolved?
#1168 [18:53] <Lanna1981> Thank you, glad I to know it's not something on our end.
#1169 [18:53] <Lurks> balaclavatcg wish i knew
#1170 [18:53] <OoKRoO> balaclavatcg not yet
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#1172 [18:53] <Snowyz> seems like they are really backed up so they may be a while
#1173 [18:54] * reverecandle_ [webchat@pthpon6104w-lp140-01-65-92-97-68.dsl.bell.ca] has joined #minecrafthelp
#1174 [18:54] <Blake_M> they said they are answering support tickets from april 29th lol
#1175 [18:54] * anakar [webchat@CPE1cabc073fce3-CM1cabc073fce0.cpe.net.cable.rogers.com] has joined #minecrafthelp
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#1177 [18:54] <Blake_M> so in short, itll be awhile boys
#1178 [18:55] <anakar> I'm looking for some help with my realm, Im getting the error code 500 when i try to make changes to settings, or switch worlds
#1179 [18:55] <Snowyz> yeah lol, pretty bad. athough I hope they'll resolve it quicker or refund time down since everyone is paying on a subscription for realms
#1180 [18:55] * Matt8 [webchat@c-76-26-18-117.hsd1.fl.comcast.net] has joined #minecrafthelp
#1181 [18:55] <reverecandle_> we recently bought the pet shop mod, but when logging in have been kicked out before we can play?
#1182 [18:55] <Lurks> Blake_M company have different section to handle stuff
#1183 [18:55] <Lurks> anakar you are not alone on this issue, many are facing it, we have to wait for mojang
#1184 [18:55] <Matt8> realms no work
#1185 [18:55] <anakar> okok thank goodness
#1186 [18:55] <balaclavatcg> matt8 its down for everyone
#1187 [18:55] <balaclavatcg> mojang issues
#1188 [18:55] <Matt8> thats what i tought
#1189 [18:56] <anakar> well im glad its not just me
#1190 [18:56] <Lurks> ??> reverecandle_mods
#1191 [18:56] <Lurks> ??> reverecandle_ mods
#1192 [18:56] <Absol> reverecandle_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1193 [18:56] <Absol> reverecandle_: You can try seeking help on the forum https://www.minecraftforum.net/forums/support/java-edition-support , or FTB subreddit https://www.reddit.com/r/feedthebeast/
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#1195 [18:56] <pir> sun night ruined ;-(
#1196 [18:56] <anakar> i mean it sucks that theyre down for everybody, but at least i know its not just a me problem
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#1198 [18:56] <anakar> ok thanks folks gn
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#1204 [18:56] <pir> take care guys
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#1206 [18:57] <balaclavatcg> just wanted to sign in to show my base off 😔
#1207 [18:57] <Rjesper> Hey! Just a long time ago I installed Minecraft to my new computer, but I have one problem. If I try to play with the latest version (1.14.2), the game loads a moment on the screen with the mojang logo, but crashes when there is only about 5% of the remaining load left. If I try the old version of Minecraft for example 1.9, the game loads and gets
#1208 [18:57] <Rjesper> to the Minecraft home menu. When I try to go to a singleplayer on the ground, the game gets to the point of "loading world, building terrain". I have left it there to recharge for about 10 minutes, I reached theground. After that I had to stop application management tasks. I have updated Java and drivers.
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#1210 [18:58] <balaclavatcg> go to your .minecraft folder and delete the files that are respective to certain updates, and then redownload them trhough the launcher?
#1211 [18:58] <Lurks> ??> Rjesper launcher/log
#1212 [18:58] <Absol> Rjesper: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
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#1217 [19:00] <tigercub> Absol, so I have pasted the logfile into Ubuntu. How do I send you the link?
#1218 [19:01] <Lurks> tigercub paste link here
#1219 [19:01] <tigercub> What I mean by "how" is that it keeps trying to get me to log in.
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#1221 [19:02] <Grace> I'm not able to log onto my Realms account because of a "internal server error-500" and am unsure of what to do. Does anyone know how to fix this?
#1222 [19:02] <tigercub> Log into ubutntu I mean
#1223 [19:02] <Lurks> tigercub oh, shouldn't have login to use ubuntu
#1224 [19:02] <Lurks> Grace you are not alone on this issue, many are facing it, we have to wait for mojang
#1225 [19:03] <Rjesper> https://paste.ubuntu.com/p/wVV593nZVT/
#1226 [19:03] <Grace> Oh ok gotcha. So I should just wait for them to respond to my email?
#1227 [19:03] <tigercub> Well, the only link on the website after I put the log into the paste bin keeps trying to get me to log in
#1228 [19:04] <Rjesper> Ok, there is my log.
#1229 [19:04] <tigercub> Oh I'm DUMB
#1230 [19:04] <tigercub> https://paste.ubuntu.com/p/BfSy7YTqkp/ Is this the link y'all want?
#1231 [19:05] <Lurks> Rjesper follow this https://bugs.mojang.com/browse/MCL-6550
#1232 [19:05] <Lurks> tigercub yes, 1moment whiles i look through
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#1237 [19:08] <rock> Need Help with Mojang account
#1238 [19:08] <FeralRooster> Is there an estimate for when "Internal Server Error - 500" when connecting to Realms will be fixed?
#1239 [19:08] <Max0> Need help with Mojang account, purchased in 2013 but cannot login
#1240 [19:09] <rock> Need Help with Mojang Account, Purchased in 2011 but cannont log in
#1241 [19:09] * Tuuzi [webchat@pool-100-36-118-38.washdc.fios.verizon.net] has joined #minecrafthelp
#1242 [19:09] <tigercub> rock, did you migrate your account?
#1243 [19:10] <rock> I got a email saying they already did with that email
#1244 [19:10] <rock> but I made a brand new account with that email
#1245 [19:11] <Tuuzi> Hello, I just reissued my realms after many years offline. Although I paid for it today I cannot login. I get an internal server error (500) message. Any tips? I read all the help options and nothing has worked.
#1246 [19:11] <Lurks> tigercub i couldn't really spot anything, though mcafee is a awful anti-virus
#1247 [19:11] <Lurks> FeralRooster Tuuzi you are not alone on this issue, many are facing it, we have to wait for mojang
#1248 [19:11] <tigercub> Yeah...
#1249 [19:12] <Tuuzi> wow that's some bs
#1250 [19:12] <Lurks> rock if you didn't do the migrating, you have to contact mojang support
#1251 [19:13] <Tuuzi> Hey Lurks is it just a new issue, or been going on a while?
#1252 [19:13] <Max0> I have my transaction ID from when I purchased in 2013, but still cannot get a hold of my old account login
#1253 [19:13] <Lurks> Tuuzi i've only just seen this come up like few hours ago from many players coming in, i saw the error myself aswell
#1254 [19:13] <tigercub> I have already contacted the Mojang support, however they are swamped as it is. I'm betting they won't get to my issue until 2020 (I'm not trying to be rude, it's just a prediction.)
#1255 [19:13] <Tuuzi> ah ok, thank you so much
#1256 [19:14] * bryceminer90 [webchat@172.56.6.10] has joined #minecrafthelp
#1257 [19:14] <Lurks> Max0 you should be using email to login, have you tried "forgot my password" and put in every email you know to see if it works?
#1258 [19:14] <bryceminer90> hello
#1259 [19:14] * Rjesper [webchat@37-219-223-61.nat.bb.dnainternet.fi] has quit. (Quit: webchat.esper.net)
#1260 [19:15] <bryceminer90> im having an isssue with diveice not reconized to change skins
#1261 [19:15] * triforcefire812 [webchat@67.142.101.120] has joined #minecrafthelp
#1262 [19:15] <tigercub> Is there anything you think I could do to possibly fix this on my own?
#1263 [19:15] <Lurks> tigercub it could be "Rivet Networks" i haven't seen before
#1264 [19:15] <Max0> Lurks, I used the old email but it's a different password than the account that has been migrated. I can only login with the migrated email but it says it doesnt own the game.
#1265 [19:16] <Lurks> bryceminer90 device? which one?
#1266 [19:16] <triforcefire812> just got realms and when i try to start it I get an internal server error 500
#1267 [19:16] <Lurks> triforcefire812 you are not alone on this issue, many are facing it, we have to wait for mojang
#1268 [19:16] * Brandon [webchat@S0106f81d0f7263f3.cg.shawcable.net] has joined #minecrafthelp
#1269 [19:16] <triforcefire812> ok glad to hear it's nothing on my end, thank you
#1270 [19:17] <bryceminer90> im on pc trying to change my minecraft
#1271 [19:17] <Brandon> Im trying to use realms but i keep on getting error code 500, internal server error?
#1272 [19:17] <Lurks> bryceminer90 what exactly happen when you try?
#1273 [19:17] <Lurks> Brandon you are not alone on this issue, many are facing it, we have to wait for mojang
#1274 [19:17] <Brandon> oh ok
#1275 [19:17] * triforcefire812 [webchat@67.142.101.120] has quit. (Client Quit)
#1276 [19:17] <Brandon> so its a realms thing then
#1277 [19:18] * Jordan1 [webchat@c-24-61-102-179.hsd1.ma.comcast.net] has joined #minecrafthelp
#1278 [19:18] <bryceminer90> it asked for surcurity questions ive never set up
#1279 [19:18] <tigercub> Brandon Just from looking over the chat, I'd say it's recent realms issue
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#1282 [19:18] <tigercub> I'm no tech genius though
#1283 [19:18] <Brandon> ok
#1284 [19:18] <Jordan1> I have a message that comes up whenever i try and load my realms world, it says "Internal server Error-500"
#1285 [19:18] <Brandon> same
#1286 [19:18] <Jonty7> same
#1287 [19:18] * Block_Kenny [webchat@24.136.24.14] has joined #minecrafthelp
#1288 [19:19] <Lurks> bryceminer90 strange, are you able to do it on the website?
#1289 [19:19] <Brandon> i guess we have to wait
#1290 [19:19] <Jonty7> realms down??
#1291 [19:19] <Jordan1> i guess so
#1292 [19:19] <Lurks> Jordan1 you are not alone on this issue, many are facing it, we have to wait for mojang
#1293 [19:19] <Brandon> maybe, im not sure
#1294 [19:19] <Lurks> Jonty7 you are not alone on this issue, many are facing it, we have to wait for mojang
#1295 [19:19] <Block_Kenny> mine too
#1296 [19:19] <Lurks> Block_Kenny you are not alone on this issue, many are facing it, we have to wait for mojang
#1297 [19:19] <Jonty7> ok
#1298 [19:19] <Block_Kenny> realm server doen't work now
#1299 [19:19] <Jordan1> ooof, ok, i did request help through the support email
#1300 [19:19] <Jonty7> me too
#1301 [19:19] <tigercub> With so many reports of this issue, I think Mojang will fix this soon.
#1302 [19:19] <Block_Kenny> how long for you guys waiting?
#1303 [19:20] <Block_Kenny> i hope so
#1304 [19:20] <bryceminer90> trying
#1305 [19:20] <Jonty7> its been down since 830 ish
#1306 [19:20] <Jonty7> for me in aus
#1307 [19:20] <Jordan1> ive been trying since 7:50ish eastern time
#1308 [19:20] <Lurks> Block_Kenny Jonty7 Jordan1 bryceminer90 try following there twitter to see anything comes up, all i can suggest
#1309 [19:20] <Jonty7> ok
#1310 [19:20] <Jordan1> ok
#1311 [19:21] <Block_Kenny> there's nothing post on that
#1312 [19:21] <Lurks> woops didn't mean to include bryceminer90
#1313 [19:21] <Jonty7> Mojang status?
#1314 [19:21] <Jordan1> oof
#1315 [19:21] <Lurks> Jordan1 many staff have twitter too
#1316 [19:21] <Block_Kenny> so you guys same problem like
#1317 [19:21] <bryceminer90> asking me to verify id with same unknow questions i know i didnt set it to those
#1318 [19:21] <Jonty7> yup
#1319 [19:21] <Block_Kenny> internal server error?
#1320 [19:21] <Jordan1> mhm
#1321 [19:22] <Jonty7> just error 500 for me
#1322 [19:22] <Jordan1> hmm
#1323 [19:22] <Block_Kenny> mine said internal server error -500
#1324 [19:22] <tigercub> So there's a good chance that Mojang has been notified on this issue and they are fixing the issue. However, timezones and other things may slow down this issue. But they most likely will patch the issue.
#1325 [19:22] <Lurks> bryceminer90 ok strange, login to account.mojang.com/me and get a reset send
#1326 [19:22] <Block_Kenny> it could be same
#1327 [19:23] <tigercub> Lurks Do you think I can do anything else to fix my peculiar issue?
#1328 [19:23] <bryceminer90> reset send?
#1329 [19:23] * Mike6 [webchat@ip72-207-28-165.sd.sd.cox.net] has joined #minecrafthelp
#1330 [19:24] <Lurks> tigercub i cant think of any, other volunteer could help you farther, those with @ or +, if they appear
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#1332 [19:24] <Jordan1> when was the last time this happened for the 500 error?
#1333 [19:24] <Lurks> bryceminer90 for your security questions
#1334 [19:24] <tigercub> Ok, thank you for getting me this far on my quest
#1335 [19:24] <Lurks> Jordan1 i have no idea to be honest
#1336 [19:24] <Mike6> We cannot connect to Realms, we keep getting "internal server error 500" error. Any idea how to resolve this?
#1337 [19:24] <Lurks> Mike6 you are not alone on this issue, many are facing it, we have to wait for mojang
#1338 [19:25] <tigercub> Absol, do you have any ideas?
#1339 [19:25] <Lurks> tigercub Absol is a bot
#1340 [19:25] <Mike6> Thanks Lurks, any idea how long it might take to resolve? We are new to Minecraft
#1341 [19:26] <Lurks> Mike6 sorry no, i wisk i knew
#1342 [19:26] <tigercub> Why am I so DUMB today
#1343 [19:26] <Jordan1> might as well look for a new phone case while this is being resolved
#1344 [19:26] <Jordan1> XP
#1345 [19:26] <Mike6> Thx Lurks, I feel a bit better to hear it's not just us
#1346 [19:26] <tigercub> Thanks friends. I bid thee adieu.
#1347 [19:26] <Lurks> Jordan1 they don't have 1
#1348 [19:26] <Lurks> Jordan1 they don't have 1
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#1350 [19:26] <Jordan1> not a minecraft one lol
#1351 [19:27] <Lurks> Jordan1 on nevermind, misread lol
#1352 [19:27] <Jordan1> its ok
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#1355 [19:28] <rrsnguyen> I have an Internal Server Error - 500 when I try to connect to my Minecraft Realm but I was able to play earlier
#1356 [19:28] <Lurks> rrsnguyen you are not alone on this issue, many are facing it, we have to wait for mojang
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#1359 [19:29] <bryceminer90> i think some has hacked my account and keeps changing the pass words or security question and email but i keep having to change one or the other and im just chasing them around it keeps saying im logging in from a differnt deviece
#1360 [19:29] * Max0 [webchat@CPE9050cab58163-CM9050cab58160.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#1361 [19:30] <Lurks> bryceminer90 oh no, that's awful
#1362 [19:30] <ella> they dont work on the weekend!!
#1363 [19:30] <bryceminer90> how do i lock them out
#1364 [19:31] * Meme14ord [webchat@104-218-69-205.dynamic.allophone.net] has joined #minecrafthelp
#1365 [19:31] <bryceminer90> im getting tired of chasing them
#1366 [19:33] <bryceminer90> i think they have access to my email
#1367 [19:33] <Lurks> bryceminer90 you have to change your email and password on everything
#1368 [19:33] <bryceminer90> im changing that now
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#1370 [19:34] <Meme14ord> Hello! I'm having trouble logging into my account, In the launcher I type in the correct password and it seems to be random ( and a low chance ) I type it very slowly and make sure I'm typing it in right and sometimes it works, but most of the time it doesn't. Because of this I changed my password and it didn't do anything. On the off-chance that
#1371 [19:34] <Meme14ord> it does let me log in most of the time when i try to join a server it says "Failed to login: Invalid Token."
#1372 [19:34] * Tardyhate88 [webchat@dsl-dhcp-conrtxxahrg-209-169-84-31.consolidated.net] has joined #minecrafthelp
#1373 [19:34] <Tardyhate88> any luck on figuring out when the stuff will be back up
#1374 [19:34] <Tardyhate88> realms
#1375 [19:35] <Lurks> Meme14ord sounds like you are using illegal software
#1376 [19:35] <Meme14ord> What?
#1377 [19:35] <Lurks> Tardyhate88 i don't think so
#1378 [19:35] <Meme14ord> I haven't downloaded anything illegal
#1379 [19:35] <Meme14ord> I use forge as the version
#1380 [19:35] <Lurks> Meme14ord ok, do you have any VPN on?
#1381 [19:35] <Meme14ord> No
#1382 [19:36] * sugmadiq [webchat@107-220-147-223.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#1383 [19:36] <sugmadiq> yo is anyone else having problems loggin into realms?
#1384 [19:36] <Meme14ord> I tried looking it up and I couldn't find anything to help
#1385 [19:36] * nach [webchat@c-73-129-151-217.hsd1.md.comcast.net] has joined #minecrafthelp
#1386 [19:36] <Lurks> Meme14ord have you used a website called McLeak or similar before?
#1387 [19:36] <nach> hallo?
#1388 [19:36] <Acidity> hello
#1389 [19:36] <Meme14ord> No I don't know what that is
#1390 [19:36] <Lurks> sugmadiq "internal server error 500"?
#1391 [19:36] * nic [webchat@216.165.222.35] has joined #minecrafthelp
#1392 [19:36] <Lurks> Meme14ord alright no worry, thats illegal stuff
#1393 [19:37] <Meme14ord> Oh ok
#1394 [19:37] <Acidity> "illegal"
#1395 [19:37] <Meme14ord> ?
#1396 [19:37] <Meme14ord> Is it not?
#1397 [19:37] <Lurks> it is
#1398 [19:37] <Tardyhate88> soo the internal error still going on like wtf
#1399 [19:37] <nic> hello i have a crash problem on a laptop with 1.14.2
#1400 [19:37] <nic> theres a EXCEPTION_ACCESS_VIOLATION
#1401 [19:37] <Lurks> nic what kind of crash? so many
#1402 [19:38] <Lurks> nic also too many of those
#1403 [19:38] <Lurks> ??> nic launcher/log
#1404 [19:38] <Absol> nic: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1405 [19:38] <nic> oh i have the log
#1406 [19:38] <Lurks> ??> nic paste
#1407 [19:38] <nach> okay someone
#1408 [19:38] <Absol> nic: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1409 [19:38] <nach> i had a legacy account
#1410 [19:38] <nic> its very long
#1411 [19:38] <nach> and now i wanna migrate
#1412 [19:38] <nic> lemme get pastebin
#1413 [19:39] <nach> but i forgot the old email
#1414 [19:39] <Lurks> nic don't use pastebin, it's ugly, use the 1 we provide
#1415 [19:39] <Lurks> nach you'll have to contact mojang support
#1416 [19:39] <nach> sighs
#1417 [19:39] <nach> okay thx
#1418 [19:39] <nic> https://paste.ubuntu.com/p/HgW97fQhMr/
#1419 [19:39] <Meme14ord> Lurks should i contact mojang support?
#1420 [19:40] <Meme14ord> Idk what to do, should I just see if it fixes itself over time?
#1421 [19:40] <Lurks> Meme14ord not just yet
#1422 [19:40] <Meme14ord> ok
#1423 [19:40] <Lurks> ??> Meme14ord tools/hjt
#1424 [19:40] <Absol> Meme14ord: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1425 [19:40] <Absol> Meme14ord: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1426 [19:40] <Meme14ord> k
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#1428 [19:41] * ALe [webchat@cpe-60-227-51-235.nb01.nsw.asp.telstra.net] has joined #minecrafthelp
#1429 [19:41] <gabriel> hey im having an error in my minecraft realms it says internal server error 500
#1430 [19:41] <gabriel> somebody can help me here?
#1431 [19:41] <ALe> Minecraft Realms error 500
#1432 [19:41] <ALe> same here
#1433 [19:41] <Lurks> nic i'm not good at reading those kind of logs, could be driver issue, can you do the minecraft log?
#1434 [19:42] <Lurks> gabriel ALe you are not alone on this issue, many are facing it, we have to wait for mojang
#1435 [19:42] <gabriel> oh thanks
#1436 [19:42] <gabriel> have a great day guys.
#1437 [19:42] * gabriel [webchat@c-73-232-20-13.hsd1.tx.comcast.net] has quit. (Client Quit)
#1438 [19:42] <ALe> cheers
#1439 [19:42] <Meme14ord> how do i open task manager?
#1440 [19:42] <Meme14ord> nvm
#1441 [19:43] <nic> https://paste.ubuntu.com/p/z9xYgVPrR3/
#1442 [19:44] <bryceminer90> i reset my surcuity questions still not taking them i i cant reset my email address link to the account with the questions keep changing and that email its linked
#1443 [19:46] * superpea [webchat@50-46-125-142.evrt.wa.frontiernet.net] has joined #minecrafthelp
#1444 [19:46] <Lurks> nic same thing
#1445 [19:46] <Meme14ord> It says hijackthis is already running and i cant find it in task manager
#1446 [19:46] * XxThunderxX16 [webchat@pool-96-225-156-77.nrflva.fios.verizon.net] has joined #minecrafthelp
#1447 [19:46] <superpea> is there a place to trace error 500 status?
#1448 [19:46] <superpea> track
#1449 [19:46] <Lurks> Meme14ord restart your computer and try again
#1450 [19:47] <Lurks> superpea maybe twitter or bug trackers? im not too sure
#1451 [19:47] <XxThunderxX16> does that seem to help? cuz im having the same problem
#1452 [19:47] <Lurks> XxThunderxX16 you have "internal error 500"?
#1453 [19:47] <XxThunderxX16> yeah
#1454 [19:47] <Lurks> XxThunderxX16 have to wait for mojang to fix it
#1455 [19:48] <superpea> my friends have same problems … 2 different realms give us that problem
#1456 [19:48] <XxThunderxX16> same here, i was able to play earlier today but not anymore
#1457 [19:48] <Meme14ord> https://paste.ubuntu.com/p/vVYXFWHv6c/
#1458 [19:48] <XxThunderxX16> what does that do?
#1459 [19:48] <superpea> ya, Played 4 hours ago but around 2 hours ago couldn't log in
#1460 [19:48] * DerangedWeeb [webchat@ip72-210-61-112.ph.ph.cox.net] has joined #minecrafthelp
#1461 [19:48] <DerangedWeeb> are realms down?
#1462 [19:49] <XxThunderxX16> yeah
#1463 [19:49] <DerangedWeeb> dang
#1464 [19:49] <XxThunderxX16> seems like a lot of people are having the problem
#1465 [19:49] <superpea> log in servers are down
#1466 [19:49] <superpea> according to the mojan site, realms are up. :P
#1467 [19:49] <XxThunderxX16> is there a website for the status for them?
#1468 [19:49] <DerangedWeeb> yeah I checked and they said they were up
#1469 [19:49] <Lurks> Meme14ord "bytefence" is a huge issue around minecraft, also mcafee is awful
#1470 [19:50] <XxThunderxX16> well thats strange
#1471 [19:50] <Meme14ord> Bytefence came with forge
#1472 [19:50] <superpea> its probably a bot saying site is up since so many of us can't log in
#1473 [19:50] <Meme14ord> should i delete it?
#1474 [19:50] * TonyTRC [webchat@071-045-061-253.res.spectrum.com] has joined #minecrafthelp
#1475 [19:50] <Lurks> Meme14ord where did you download forge from? i've seen many have installed forge before
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#1479 [19:51] <Meme14ord> Idk I saw a tutorial on youtube on how to download it and clicked the link in the description
#1480 [19:51] <TonyTRC> Is anyone getting io.netty.channel.abstractchannel$annotatedconnectexception when trying to log onto realms?
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#1482 [19:51] <Lurks> Meme14ord oh dear, thats not good, better have a good clean out
#1483 [19:51] <Lurks> ??> Meme14ord av/adwcleaner
#1484 [19:51] <Absol> Meme14ord: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1485 [19:51] <Absol> Meme14ord: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1486 [19:51] <Meme14ord> Thanks
#1487 [19:52] <Lurks> TonyTRC might be with the whole realm issue, where people are getting "internal server error 500"
#1488 [19:52] <papaschwag> Hello, im currently recieving an error when i log into minecraft realms "Internal server error - 500" anything i can do on my end other than a support ticket to alleviate the situation?
#1489 [19:52] * Meme14ord [webchat@104-218-69-205.dynamic.allophone.net] has quit. (Quit: webchat.esper.net)
#1490 [19:52] <Lurks> papaschwag you are not alone on this issue, many are facing it, we have to wait for mojang
#1491 [19:52] <papaschwag> ah i see
#1492 [19:52] <nic> https://paste.ubuntu.com/p/W7k6cMg9H6/
#1493 [19:52] <nic> this one?
#1494 [19:53] * Meme14ord [webchat@104-218-69-205.dynamic.allophone.net] has joined #minecrafthelp
#1495 [19:53] <TonyTRC> Thanks Lurks. Yes I'm getting a 500 error when I try to start up a new world. I guess if a lot of people are having issues it's something definitely serverside. So my only option is to wait for them to fix it
#1496 [19:53] <Meme14ord> Thanks it cleaned 29 items
#1497 [19:53] * PelucaYMati [webchat@216-180-193-190.cab.prima.net.ar] has joined #minecrafthelp
#1498 [19:53] <Meme14ord> Im going to see if it helped
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#1500 [19:54] <PelucaYMati> ¿Hi?
#1501 [19:54] <Meme14ord> hm
#1502 [19:54] <Lurks> nic i think your system might be missing drivers, do you only have a CPU or with a GPU?
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#1504 [19:55] <PelucaYMati> Well... I need help trying to change my security questions. I don't receive the mail to change it
#1505 [19:55] <Lurks> TonyTRC i think so, i cant think of any other solutions
#1506 [19:55] <Lurks> PelucaYMati have you been through this list https://help.mojang.com/customer/portal/articles/542001 ?
#1507 [19:55] <PelucaYMati> Yes
#1508 [19:56] <PelucaYMati> And it doesn't helped...
#1509 [19:56] <Lurks> PelucaYMati you have to contact mojang support
#1510 [19:56] <PelucaYMati> Mojang support sent me here
#1511 [19:57] * Topjohnny17 [webchat@iphost-72-13-173-98.cgy.wiband.net] has joined #minecrafthelp
#1512 [19:57] <Lurks> PelucaYMati we don't have access to account to help you
#1513 [19:57] <PelucaYMati> Hm...
#1514 [19:57] <Topjohnny17> Realms internal error 500 anyone know a fix
#1515 [19:57] <PelucaYMati> I received the automatic reply message, does mojang sent another one?
#1516 [19:57] <Lurks> Topjohnny17 you are not alone on this issue, many are facing it, we have to wait for mojang
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#1518 [19:58] <Lurks> PelucaYMati normally you get a automatic reply, so you know your ticket is in the system and then wait for mojang to respond
#1519 [19:58] <nic> Lurks integrated intel
#1520 [19:58] <PelucaYMati> Thanks!
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#1522 [19:59] * TemikaShadow [webchat@99-90-74-142.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#1523 [19:59] <TemikaShadow> i need help
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#1525 [20:00] <TemikaShadow> I have been playing on Minecraft Bedrock Edition for a while now and I want to move to Minecraft Java but it says a file is already in use
#1526 [20:00] <Lurks> nic ok, you could try updating your driver for your intel, have a read on this guide:https://help.mojang.com/customer/portal/articles/928493
#1527 [20:00] * TonyTRC [webchat@071-045-061-253.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#1528 [20:00] <Lurks> TemikaShadow which file does it say already exist?
#1529 [20:00] <TemikaShadow> e815-49e0-8fe4-c1a7
#1530 [20:01] * DikSqueezer [webchat@75-129-63-211.dhcp.eucl.wi.charter.com] has joined #minecrafthelp
#1531 [20:01] <DikSqueezer> I could use a hand with "Internal Error 500" for realm servers.
#1532 [20:01] <bryceminer90> lurks he changed my password
#1533 [20:01] <Lurks> TemikaShadow i'm not sure which file that is, should be able to download minecraft without any issue
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#1536 [20:02] <Lurks> DikSqueezer you are not alone on this issue, many are facing it, we have to wait for mojang
#1537 [20:02] <DikSqueezer> Ah okay, just wanted to make sure it wasnt just me. Thank you!
#1538 [20:02] <TemikaShadow> lurks what happened was I tried deleting all of my Minecraft bedrock files because the launcher originally said I already had the same file being used
#1539 [20:02] <Lurks> bryceminer90 damn
#1540 [20:02] * FatherFigure145 [webchat@ip68-227-0-232.lv.lv.cox.net] has joined #minecrafthelp
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#1543 [20:03] <anakar> are realms still down?
#1544 [20:03] <Aqua> How do I access the texture pack folder for pc if I downloaded a texture pack that is making the game crash on load
#1545 [20:03] <Lurks> anakar yes
#1546 [20:03] <bryceminer90> im losing access to my account
#1547 [20:03] <Lurks> Aqua are you on windows?
#1548 [20:03] <Aqua> Yes
#1549 [20:03] * PelucaYMati [webchat@216-180-193-190.cab.prima.net.ar] has quit. (Quit: webchat.esper.net)
#1550 [20:03] <Aqua> I had to download java though
#1551 [20:03] <Aqua> I can find the launcher folder and that is it
#1552 [20:04] <FatherFigure145> Heyo, I'm getting the Internal Exception java.io.IOException error, anyone know how to fix?
#1553 [20:04] <TemikaShadow> lurks what happened was I tried deleting all of my Minecraft bedrock files because the launcher originally said I already had the same file being used (sorry if repeated)
#1554 [20:04] <Lurks> Aqua press windwos key + R, type in %appdata%/.minecraft, click run, you should see resourcepack folder
#1555 [20:04] <anakar> %appdata%
#1556 [20:04] <Lurks> TemikaShadow i'm not sure how to fix it, maybe other volunteer can help you farther
#1557 [20:04] <bryceminer90> im locked out of my account
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#1559 [20:05] <TemikaShadow> ok thanks
#1560 [20:05] <Aqua> Do you know why it was crashing it said there was a problem with a single texture
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#1562 [20:05] <Lurks> FatherFigure145 is this on realm or server?
#1563 [20:05] <FatherFigure145> Server, but has also happened on realms
#1564 [20:06] <Lurks> Aqua if you have the launcher log open, you can see which 1 it is
#1565 [20:06] * nic3 [webchat@142.162.58.119] has joined #minecrafthelp
#1566 [20:06] <Lurks> FatherFigure145 is it some kind of connection issue? that piece doesn't really help
#1567 [20:06] <Aqua> I know which one it is but I downloaded it online and the rest of it works and Idk why it doesn't. Everyone else says it works fine
#1568 [20:06] <bryceminer90> i cant log in on any point browser client ect
#1569 [20:07] * Alex1 [webchat@12.187.70.243] has joined #minecrafthelp
#1570 [20:07] <Aqua> I really want to use the texture pack
#1571 [20:07] <Lurks> bryceminer90 are you unable to login to any of your accounts? :/
#1572 [20:07] * FatherFigure145 [webchat@ip68-227-0-232.lv.lv.cox.net] has quit. (Client Quit)
#1573 [20:08] <bryceminer90> negitive
#1574 [20:08] * Mason [webchat@d199-126-116-181.abhsia.telus.net] has joined #minecrafthelp
#1575 [20:08] <Alex1> I'm trying to play on my Realm, but neither I nor a friend can log on. It is giving me an error: io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information:
#1576 [20:09] <Mason> my problem is the same as alexes /\
#1577 [20:09] <Lurks> bryceminer90 if you're locked out of minecraft, there is like 1hour time out or so before you can login again
#1578 [20:09] <Mason> im just getting error 500 on my realm
#1579 [20:09] <Lurks> Alex1 realm seems to be having a huge issue at the moment, also there is "internal server error 500"
#1580 [20:10] <bryceminer90> i cant log in now on client browser ect... no it says password and emailnot valid
#1581 [20:10] <Aqua> Alex1 Mason realms is down currently
#1582 [20:10] <nic3> when i lunch minecraft on the lastest release it says Unable to save download. hu_hu.json
#1583 [20:10] <anakar> is there any eta on realms being fixed or is mojang just gonna leave us in the dark?
#1584 [20:10] <Mason> ok
#1585 [20:10] <Lurks> nic3 If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
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#1588 [20:10] <Lurks> anakar hoepfully mojang fixing it
#1589 [20:11] <Alex1> Thank you
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#1594 [20:11] <bryceminer90> he locked me out of my account
#1595 [20:11] <bryceminer90> again
#1596 [20:11] <Lurks> bryceminer90 do you still have your transaction ID or gift code?
#1597 [20:12] * Ender [webchat@191-054-202-181.xd-dynamic.algarnetsuper.com.br] has joined #minecrafthelp
#1598 [20:12] <Ender> hello! i cant enter my reamls
#1599 [20:12] <bryceminer90> i bought minecraft in 2014
#1600 [20:13] <Lurks> Ender is it "internal server error 500"?
#1601 [20:13] <Ender> it says "internal server error - 500"
#1602 [20:13] <Ender> yess
#1603 [20:13] * Eli [webchat@mobile-107-77-224-81.mobile.att.net] has joined #minecrafthelp
#1604 [20:13] <Lurks> Ender you are not alone on this issue, many are facing it, we have to wait for mojang
#1605 [20:13] <Ender> oh
#1606 [20:13] <Ender> okok
#1607 [20:13] <Ender> hehe
#1608 [20:14] * Eli is now known as Guest11929
#1609 [20:14] * notverypro [webchat@209-234-209-144.netptc.net] has joined #minecrafthelp
#1610 [20:14] <Guest11929> is anyone else having an Internal Server Error when trying to join a realm?
#1611 [20:14] <bryceminer90> some dude has been hacking my account on and off the past couple of years
#1612 [20:14] <notverypro> hello! im having an issue where my friends and i cant connect to our realm
#1613 [20:15] <Lurks> Guest11929 you are not alone on this issue, many are facing it, we have to wait for mojang
#1614 [20:15] <Guest11929> alright thanks
#1615 [20:15] * Kilgore [webchat@cpe-45-46-192-114.rochester.res.rr.com] has joined #minecrafthelp
#1616 [20:15] <Lurks> bryceminer90 lets have a look at your system, sounds like you got keylogger programs or something
#1617 [20:15] <Lurks> ??> bryceminer90 tools/hjt
#1618 [20:16] <Absol> bryceminer90: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1619 [20:16] <Absol> bryceminer90: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#1622 [20:17] <bryceminer90> can do
#1623 [20:18] <zay> Why did i try to log into my realm and it say internal server error 500??
#1624 [20:18] <Kilgore> Heyya. I'm getting a 500 error when I try to log into my realm. I get an error when I try to close it, and it just hangs when I try to restore
#1625 [20:18] <Lurks> zay you are not alone on this issue, many are facing it, we have to wait for mojang
#1626 [20:18] <Lurks> Kilgore you are not alone on this issue, many are facing it, we have to wait for mojang
#1627 [20:18] <zay> So the whole thing is down?
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#1633 [20:20] <RauL> Whenever I try to open minecraft on 1.13 or above the Java crashes and wont open. Why is that?
#1634 [20:20] <Lurks> zay yes, most likely
#1635 [20:20] <RauL> Most likely what
#1636 [20:21] <RauL> Oh my bad
#1637 [20:21] <nic> Lurks my drivers are latest
#1638 [20:21] <Lurks> RauL many things can be causing that issue lets get a log
#1639 [20:21] <Lurks> ??> RauL launcher/log
#1640 [20:21] <Absol> RauL: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1641 [20:21] <bryceminer90> https://paste.ubuntu.com/
#1642 [20:21] <BubbleGumLobster> Whenever I try to join my realm I get an error that says the connection was refused
#1643 [20:21] * Drahck [webchat@c-76-127-244-90.hsd1.ct.comcast.net] has joined #minecrafthelp
#1644 [20:21] <Meme14ord> It still doesn't work :I
#1645 [20:21] <Lurks> bryceminer90 that's the url to the website, did you paste everything in and click the paste button?
#1646 [20:22] <Drahck> does anyone know how to fix the "internal server error 500" on realms?
#1647 [20:22] * nic [webchat@216.165.222.35] has quit. (Quit: webchat.esper.net)
#1648 [20:22] <Lurks> BubbleGumLobster your issue could be with "internal error 500", which everyone is facing at the moment
#1649 [20:22] <bryceminer90> https://paste.ubuntu.com/p/XZfXdzXF4b/
#1650 [20:22] <Lurks> Drahck you are not alone on this issue, many are facing it, we have to wait for mojang
#1651 [20:22] * nic [webchat@216.165.222.35] has joined #minecrafthelp
#1652 [20:22] <Drahck> thanks, had no idea
#1653 [20:23] <nic> oops accidentally disconnected
#1654 [20:23] <BubbleGumLobster> Lurks my error says io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information: does that fall under internal error 500
#1655 [20:23] <Lurks> bryceminer90 that looks very strange, did you follow the instruction correctly?
#1656 [20:23] <BubbleGumLobster> No wait it says connection refused lurks
#1657 [20:23] <nic> Lurks my drivers are up to date
#1658 [20:23] <bryceminer90> yes
#1659 [20:23] <Lurks> BubbleGumLobster you said you are playing on realm, it could be
#1660 [20:24] <Meme14ord> Lurks do you know if there
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#1662 [20:24] <Meme14ord> oops
#1663 [20:24] <Lurks> nic ok, give this a shot
#1664 [20:24] <bryceminer90> i believe so
#1665 [20:24] <Lurks> ??> nic av/adwcleaner
#1666 [20:24] <Meme14ord> if there's anything else i can do to fix it?
#1667 [20:24] <BubbleGumLobster> So is there anything I can do at the moment
#1668 [20:24] <Absol> nic: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1669 [20:24] <Absol> nic: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1670 [20:24] <Lurks> Meme14ord are you able to play without forge?
#1671 [20:25] <Lurks> BubbleGumLobster i don't think so, you could contine to play multiplayer servers
#1672 [20:25] <RauL> Lurks it couldn't really help. Just so you know I play on macOS and this looks for windows 10
#1673 [20:25] <Meme14ord> Hold on let me see, it takes a while to log in because the launcher is also glitched
#1674 [20:25] <BubbleGumLobster> Ok Thanks Lurks
#1675 [20:25] <Lurks> RauL oh right mac, i'm not good at sorry
#1676 [20:25] <RauL> Its fine. Have any other ideas I could try?
#1677 [20:25] <Lurks> RauL do you have java software installed?
#1678 [20:26] <RauL> Im goign to be honest idk
#1679 [20:26] <RauL> I dont think so
#1680 [20:26] <Lurks> RauL alright, do you have any firewall or anti-virus?
#1681 [20:26] <RauL> Yes
#1682 [20:26] <bryceminer90> it says for sume reason denied write accesss...
#1683 [20:26] <Lurks> RauL have you allow minecraft through those?
#1684 [20:27] * Drahck [webchat@c-76-127-244-90.hsd1.ct.comcast.net] has quit. (Quit: webchat.esper.net)
#1685 [20:27] <RauL> I think so. Ill go check
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#1688 [20:29] <Meme14ord> Lurks its working now, I'll come back on here if it stops working again
#1689 [20:29] <Meme14ord> Thanks for all your help
#1690 [20:29] <Lurks> bryceminer90 did you run it as administrator?
#1691 [20:29] <Lurks> Meme14ord alright cool
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#1694 [20:31] <RauL> Minecraft can run through both of them
#1695 [20:31] * Brandon [webchat@S0106f81d0f7263f3.cg.shawcable.net] has quit. (Quit: webchat.esper.net)
#1696 [20:31] <RauL> lurks
#1697 [20:31] * Lanna1981 [webchat@216.252.19.6] has joined #minecrafthelp
#1698 [20:31] <Lurks> RauL ok
#1699 [20:31] * ALe [webchat@cpe-60-227-51-235.nb01.nsw.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#1700 [20:31] <bryceminer90> https://paste.ubuntu.com/p/x89MkJ2cN2/
#1701 [20:31] <bryceminer90> try now
#1702 [20:32] <RauL> Lurks what should I do now?
#1703 [20:32] <Lurks> RauL you should be able to open the launcher log on minecraft aswell
#1704 [20:33] * ChronikVoiD [webchat@cpe-67-253-182-71.rochester.res.rr.com] has joined #minecrafthelp
#1705 [20:33] <ChronikVoiD> Hey is anyone there?
#1706 [20:33] <Lurks> bryceminer90 still looks like a mess, i think you need to reset your computer, sorry to say, it's a extreme move
#1707 [20:33] <ChronikVoiD> I need some help with my Minecraft account.
#1708 [20:34] <Lurks> ChronikVoiD we can't really help much on that, which issue is it?
#1709 [20:34] <ChronikVoiD> So maybe 4 years ago I used to play minecraft all the time and now I cant remember my account info. I have access to the Email that it was connected to but when I try to send a recovery email (the forget password thing) I dont get the Email. Im not even sure if im using the correct username either. I cant remember.
#1710 [20:34] <bryceminer90> how will i get back to this being locked out of my account
#1711 [20:35] <bryceminer90> did i just get my account stolen
#1712 [20:36] <Lurks> bryceminer90 probably since you said someone change your password
#1713 [20:36] <bryceminer90> what do i do
#1714 [20:36] <Lurks> bryceminer90 you have to contact mojang support to recover it or get a reset password to change it again
#1715 [20:36] <ChronikVoiD> Lurks What should I do?
#1716 [20:37] <bryceminer90> the email to do that has changed i cant
#1717 [20:37] <Lurks> ChronikVoiD have you check your junk/spam section for the email?
#1718 [20:37] <ChronikVoiD> I already did. Its not there.
#1719 [20:38] <Lurks> ChronikVoiD you have to contact mojang support
#1720 [20:38] <ChronikVoiD> Ok. I already sent them an email so now its time to wait another 3 months for that.
#1721 [20:38] <ChronikVoiD>
#1722 [20:38] * FishTail [webchat@c-76-126-150-98.hsd1.ca.comcast.net] has joined #minecrafthelp
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#1725 [20:39] <FishTail> im assuming the realms are still borked?
#1726 [20:39] <Lurks> bryceminer90 you have to contact mojang support to assist you in changing everything
#1727 [20:39] <Lurks> FishTail yep
#1728 [20:39] <bryceminer90> how do i do that?
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#1731 [20:40] <Lurks> ??> bryceminer90 account/send-email
#1732 [20:40] <Absol> bryceminer90: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1733 [20:40] <Absol> bryceminer90: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1734 [20:40] * JazzyP83 [webchat@S0106f8a097f02928.ed.shawcable.net] has quit. (Client Quit)
#1735 [20:40] <FishTail> im curious about what happened. this isnt the first time. it happend about 5 days ago as well.
#1736 [20:41] <Lurks> i have to go now
#1737 [20:41] <Lurks> i have to go now
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#1740 [20:43] <bryceminer90> what email should i use to hear back from them
#1741 [20:44] * andy [webchat@ool-1892bbfb.dyn.optonline.net] has joined #minecrafthelp
#1742 [20:44] <andy> hello
#1743 [20:44] <andy> so my game don't wanna load into the game screen I put in a texure pack then everytime I start it up it crashes
#1744 [20:45] <andy> ever since that it don't work
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#1747 [20:47] <andy> so my game don't wanna load into the game screen I put in a texure pack then everytime I start it up it crashes
#1748 [20:47] <andy> ever since that it don't work
#1749 [20:47] * bryceminer90 [webchat@172.56.6.10] has quit. (Quit: webchat.esper.net)
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#1752 [20:48] * Nick [webchat@ool-ad02cb2d.dyn.optonline.net] has joined #minecrafthelp
#1753 [20:49] <Nick> How to log in using transaction id
#1754 [20:49] * Nick is now known as Guest12630
#1755 [20:49] <Guest12630> How to log in using transaction id?
#1756 [20:50] * Fvff [webchat@71-135-218-253.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#1757 [20:51] * oct [webchat@39.181.204.67.bendbroadband.com] has joined #minecrafthelp
#1758 [20:51] <Fvff> connection 500 error when creating new realm
#1759 [20:51] <Aeiry999> Hello, Any word regarding issues with Realms being down? Over 5 hrs on our 3 Realms we pay for and no clue where to find the proper support or answers
#1760 [20:51] * BubbleGumLobster [webchat@99-137-15-126.lightspeed.livnmi.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1761 [20:51] <oct> Glad the realms 500 error isn't just me.
#1762 [20:51] <andy> so my game don't wanna load into the game screen I put in a texure pack then everytime I start it up it crashesever since it don't work
#1763 [20:51] <Aeiry999> Nah been down for at least 5 hours on my end
#1764 [20:52] * bub [webchat@99-137-15-126.lightspeed.livnmi.sbcglobal.net] has joined #minecrafthelp
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#1766 [20:52] <Fvff> i cant create realm beacuse of error
#1767 [20:52] <bub> I get error io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information: when I try to join my realm
#1768 [20:52] * RauL [webchat@50-195-117-226-static.hfc.comcastbusiness.net] has quit. (Quit: webchat.esper.net)
#1769 [20:52] <Aeiry999> However Internal Server Error 500 is what we get and hard to find answers =(
#1770 [20:53] <Aeiry999> We get that on one of our Realms that switched to a minigame earlier in the day and has been suck with that same abstract error
#1771 [20:54] * BigFireAnt [webchat@035-136-168-114.dhcp.bhn.net] has joined #minecrafthelp
#1772 [20:56] <BigFireAnt> I have a problem with Realms, when accessing any realm, including mine, I cannot join, and It gives the error message, "Internal Server Error 500." Is this on my end or Mojang's servers?
#1773 [20:56] <BigFireAnt> I have a problem with Realms, when accessing any realm, including mine, I cannot join, and It gives the error message, "Internal Server Error 500." Is this on my end or Mojang's servers?
#1774 [20:56] * Aeiry999 [webchat@cpe-24-243-32-58.satx.res.rr.com] has left #minecrafthelp
#1775 [20:56] <oct> It's Mojang's problem. A lot of us are having that right now.
#1776 [20:56] <BigFireAnt> Thanks
#1777 [20:56] <BigFireAnt> Any idea when it'll be fixed?
#1778 [20:56] <bub> Oct Im having the same issue but a different error message
#1779 [20:56] <oct> I haven't heard anything official so no idea.
#1780 [20:57] <BigFireAnt> Alright, thanks
#1781 [20:57] * Bigdaugs [webchat@h38.23.21.98.static.ip.windstream.net] has joined #minecrafthelp
#1782 [20:57] <bub> my error message is io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information: is this also on mojangs end
#1783 [20:57] <Bigdaugs> hello!
#1784 [20:57] <Bigdaugs> bub are you having the same issue?
#1785 [20:58] <oct> No Idea bub. You could try a fresh install and see if you get the same error.
#1786 [20:58] <bub> okay thanks guys
#1787 [20:58] * Monkey [webchat@118-92-110-125.dsl.dyn.ihug.co.nz] has joined #minecrafthelp
#1788 [20:59] <Bigdaugs> i have the same issue as bub i have removed all minecraft files aswell as reinstalled java and what not getting the same issue when im trying to connect to my friends REALM
#1789 [20:59] <BigFireAnt> Here's a stack exchange link that has some suggestions for your problem bub
#1790 [20:59] <Monkey> Whenever my friend tries to create a minecraft realm, it says there is an internal server error - 500. Can't find any help online
#1791 [20:59] <BigFireAnt> https://gaming.stackexchange.com/questions/316791/how-to-solve-the-io-netty-channel-abstractchannelannotatedconnectexception-co
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#1793 [21:00] <Bigdaugs> ive tried everything but making a new user
#1794 [21:00] <Bigdaugs> didnt work
#1795 [21:01] * bub [webchat@99-137-15-126.lightspeed.livnmi.sbcglobal.net] has quit. (Quit: webchat.esper.net)
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#1797 [21:06] <Orby> anyone else seeing realm issues?
#1798 [21:06] <oct> Yeah, internal serevr error on realms for a lot of us
#1799 [21:09] <Orby> guess it's good to know it isn't me
#1800 [21:09] <Orby> seeing connection refused on connect and 500 errors trying to switch worlds (Java realms
#1801 [21:09] * Mchelle [webchat@c-73-11-140-40.hsd1.wa.comcast.net] has joined #minecrafthelp
#1802 [21:10] <Mchelle> Hello, looking to see if there is a server outage, or how to resolve the "internal server error - 500" message when I try to connect
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#1804 [21:10] <Orby> Mchelle, yup seeing errors on realms on my end
#1805 [21:10] <Mchelle> Any idea when this will be resolved?
#1806 [21:11] <Orby> no idea, i just got here, and was asking the same question
#1807 [21:11] <Mchelle> Dang
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#1810 [21:14] * Apathy [webchat@71-93-131-243.dhcp.rvsd.ca.charter.com] has joined #minecrafthelp
#1811 [21:14] <Apathy> where is the option to import an old minecraft account?
#1812 [21:15] <Apathy> I made a mojang account, and now I am trying to import it but there is no option. Or they hide it on purpose to get more money.
#1813 [21:15] <Apathy> Thanks dogg
#1814 [21:15] <Bigdaugs> looks like minecraft realms is down
#1815 [21:16] <Apathy> Is realms related to importing an account?
#1816 [21:16] * Jelly7 [webchat@172-221-181-137.dhcp.chtrptr.net] has joined #minecrafthelp
#1817 [21:16] <Jelly7> hello
#1818 [21:16] <Apathy> Sup holmes
#1819 [21:16] * Bigdaugs [webchat@h38.23.21.98.static.ip.windstream.net] has quit. (Quit: webchat.esper.net)
#1820 [21:16] <Jelly7> i cant go into realm
#1821 [21:16] <Jelly7> s
#1822 [21:16] <Orby> Apathyshouldn't be
#1823 [21:17] <Jelly7> ?
#1824 [21:17] * Justin [webchat@c-24-63-154-239.hsd1.ct.comcast.net] has joined #minecrafthelp
#1825 [21:17] <Apathy> Where would I go to import it? It is telling me to log in to my Mojang account (currently am) and import the account from there, yet of course, like every disgusting greedy site, they hide that option.
#1826 [21:17] <Apathy> Anyone know where that option is?
#1827 [21:18] <Orby> Jelly7 i'm also having issues w/ realms
#1828 [21:18] <Justin> Are realms down for anyone else?
#1829 [21:18] <Apathy> I am sure it is hidden under some domino type shit.
#1830 [21:18] <Absol> Apathy: Please keep it civil
#1831 [21:18] <Jelly7> rip Orby
#1832 [21:19] <Apathy> Ok well this is useless.
#1833 [21:19] <Apathy> Suck me Absol. ty.
#1834 [21:20] * Manning [webchat@67-60-104-202.cpe.cableone.net] has joined #minecrafthelp
#1835 [21:21] <Justin> Why aren't realms working
#1836 [21:21] <Jelly7> ^^^
#1837 [21:21] <Manning> Heya. I have a friend that's experiencing a major bug relating to his Minecraft. I am trying to invite him to a realm, and he cannot accept or deny the invite.
#1838 [21:22] <Jelly7> manning
#1839 [21:22] <Manning> Hm?
#1840 [21:22] <Jelly7> you can go into realms?
#1841 [21:22] <Manning> I can, but my friend cannot accept or deny any invites.
#1842 [21:22] <Manning> Litterally does nothing
#1843 [21:22] <Jelly7> i think realms are down
#1844 [21:22] <Manning> They're not. I have 6 people on this realm
#1845 [21:22] <Jelly7> i dont know how you can even go into it
#1846 [21:22] <Jelly7> hmmm
#1847 [21:23] <Manning> Might be a server outage or something?
#1848 [21:23] <Jelly7> how long ago did you start playing
#1849 [21:23] <Justin> Nobody in my realm is able to get in either
#1850 [21:23] <Jelly7> why do i get a
#1851 [21:24] <Jelly7> Internal Server Error - 500
#1852 [21:24] <Jelly7> when i try loading up into a realm
#1853 [21:25] <Manning> Yeah. Some people are able to get in supposedly
#1854 [21:25] <Manning> Like myself
#1855 [21:25] <Manning> But we seem like the outliers
#1856 [21:25] <Manning> So
#1857 [21:25] <Manning> The websites have outage maps.
#1858 [21:26] <Justin> Jelly7 im getting the same error
#1859 [21:26] * Ender [webchat@191-054-202-181.xd-dynamic.algarnetsuper.com.br] has joined #minecrafthelp
#1860 [21:26] <Orby> i submitted a help ticket, but https://help.mojang.com/customer/portal/articles/359446 does not make me excited
#1861 [21:26] <Orby> April 29th is their current backlog for help tickets????
#1862 [21:27] <Ender> error 500 still up?
#1863 [21:27] <Justin> yup
#1864 [21:27] <Ender> ;-;
#1865 [21:27] <Justin> ^
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#1867 [21:29] * Jacob [webchat@c-98-201-86-217.hsd1.tx.comcast.net] has joined #minecrafthelp
#1868 [21:29] <Orby> horrible thing is you can't currently download a backup of your world either
#1869 [21:29] <Manning> So here's downdetector
#1870 [21:29] <Manning> https://downdetector.com/status/minecraft
#1871 [21:29] <Manning> MAJOR problems in the US
#1872 [21:30] <Manning> Everywhere else is having minor-moderate
#1873 [21:30] <Jacob> Hello my minecraft realm is stuck in the switching slot apparently or at least thats what the message says, and its been like that for hours
#1874 [21:30] * rrsnguyen [webchat@c-69-180-44-13.hsd1.ga.comcast.net] has joined #minecrafthelp
#1875 [21:30] <rrsnguyen> Is the server back up. Just wondering
#1876 [21:30] * oct [webchat@39.181.204.67.bendbroadband.com] has quit. (Quit: webchat.esper.net)
#1877 [21:30] <Orby> it isn't for me
#1878 [21:31] <rrsnguyen> same
#1879 [21:31] <rrsnguyen> guess well have to see tomorrow
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#1888 [21:51] <unicorn> um.. i dont know if you can help me with this, but.. my real keeps telling me that there is an "internal server error". what do i do?
#1889 [21:51] * henry [webchat@c-73-65-171-37.hsd1.ut.comcast.net] has joined #minecrafthelp
#1890 [21:51] <henry> hey
#1891 [21:51] <unicorn> realm*
#1892 [21:51] <unicorn> hey
#1893 [21:51] <henry> my realm is not working
#1894 [21:51] <henry> it says internal error 500
#1895 [21:52] <Fvff> minecraft is blowin it
#1896 [21:52] <henry> is it not working for you?
#1897 [21:52] <Fvff> nope
#1898 [21:53] <unicorn> same
#1899 [21:53] <Fvff> error 500
#1900 [21:53] <henry> that's whats happening to mine
#1901 [21:53] * Block_Kenny [webchat@24.136.24.14] has joined #minecrafthelp
#1902 [21:53] <Block_Kenny> still?
#1903 [21:53] <henry> yes
#1904 [21:53] <unicorn> we need to wait for help and be patient
#1905 [21:54] <henry> okay mom
#1906 [21:54] <Fvff> patience is for suckers
#1907 [21:54] <unicorn> lol im not a mom
#1908 [21:54] <henry> my mom tho
#1909 [21:55] <henry> I came out ur hoo haa
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#1913 [21:58] <hhh> pwease hewp meee
#1914 [21:59] * fox5 [webchat@pool-100-6-148-25.pitbpa.fios.verizon.net] has joined #minecrafthelp
#1915 [21:59] <hhh> hello
#1916 [21:59] <Thebayu> any idea what is going on here? I'm on linux.
#1917 [21:59] <Thebayu> https://pastebin.com/z21xHfHh
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#1921 [22:00] <fox5> I open up Minecraft launcher, and it opens fine, but I can't see or open the window at all? I can only see that it's open through the taskbar but can't click into it. What to do?
#1922 [22:02] * enzeee [webchat@ool-18b83562.dyn.optonline.net] has joined #minecrafthelp
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#1926 [22:03] * Fredbear500 [webchat@ip70-174-52-132.hr.hr.cox.net] has joined #minecrafthelp
#1927 [22:03] <Fredbear500> Hello?
#1928 [22:03] <pablo> hello the gmae keeps crashing im not sure which drivers i need to download or my computer is just not gonna run it
#1929 [22:03] <Pandea1> Hi can anybody help me fix my realm it says internal server error 500
#1930 [22:04] * Fredbear500 [webchat@ip70-174-52-132.hr.hr.cox.net] has quit. (Client Quit)
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#1932 [22:05] <enzeee> currently having a realms issue where the accept/reject buttons do nothing. realm owner reports that they can't remove me from the list and cannot close the realm. is there anything i can do?
#1933 [22:06] * Pandea1 [webchat@ip68-5-199-17.oc.oc.cox.net] has quit. (Client Quit)
#1934 [22:07] * PastelPixlr [webchat@cpe-104-175-120-56.socal.res.rr.com] has joined #minecrafthelp
#1935 [22:07] * Nick [webchat@c-67-189-234-100.hsd1.nh.comcast.net] has joined #minecrafthelp
#1936 [22:08] <PastelPixlr> Hi there! I'm running into an Internal Server Error - 500 whenever I try to log on to my realm and was wondering if there was any information
#1937 [22:08] * Nick is now known as Guest81464
#1938 [22:09] <Guest81464> Hi there, when anyone on my realm tries to login, we all get a server connection error. I'm unable to download any world copies or restore any world backups.
#1939 [22:10] * Jacob [webchat@c-98-201-86-217.hsd1.tx.comcast.net] has quit. (Quit: webchat.esper.net)
#1940 [22:12] * jay97 [webchat@pool-100-4-204-82.albyny.fios.verizon.net] has joined #minecrafthelp
#1941 [22:12] <jay97> I have a realm and my friends and I cant get on due to error code 500?
#1942 [22:15] * fightorrun [webchat@198.59.53.9] has joined #minecrafthelp
#1943 [22:15] <fightorrun> when I try to long onto my realm It says internal server error - 500
#1944 [22:17] * galen [webchat@c-73-252-153-7.hsd1.ca.comcast.net] has joined #minecrafthelp
#1945 [22:18] * M0 [webchat@cpe-172-251-149-169.socal.res.rr.com] has joined #minecrafthelp
#1946 [22:18] <M0> I got the Minecraft overworld skin by joining the minecraft earth demo how do I use it on my pc version of Minecraft?
#1947 [22:19] * pablo [webchat@c-24-3-63-85.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
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#1949 [22:20] * prisB [webchat@c-68-45-179-28.hsd1.in.comcast.net] has joined #minecrafthelp
#1950 [22:21] <prisB> i've been trying to get onto my realms server but keep getting "internal server error - 500" what do i do?
#1951 [22:22] * Guest81464 [webchat@c-67-189-234-100.hsd1.nh.comcast.net] has quit. (Quit: webchat.esper.net)
#1952 [22:25] <galen> how do I know if it is modded or not? can I accept the invite on one device then open it up in another and have the realm be there?
#1953 [22:27] * prisB [webchat@c-68-45-179-28.hsd1.in.comcast.net] has quit. (Quit: webchat.esper.net)
#1954 [22:29] * mongo [webchat@216.70.3.38.static.enventis.net] has joined #minecrafthelp
#1955 [22:29] <mongo> hey guys anyone around to help?
#1956 [22:29] * ender [webchat@c-73-216-58-54.hsd1.va.comcast.net] has joined #minecrafthelp
#1957 [22:30] <mongo> trying to figure out why i cant make my realm after i just bought it
#1958 [22:31] * mongo [webchat@216.70.3.38.static.enventis.net] has quit. (Client Quit)
#1959 [22:31] * jay97 [webchat@pool-100-4-204-82.albyny.fios.verizon.net] has quit. (Quit: webchat.esper.net)
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#1961 [22:37] * ChiculaAtticbat [webchat@c-76-105-224-31.hsd1.or.comcast.net] has joined #minecrafthelp
#1962 [22:38] <ChiculaAtticbat> Internal Server Error 500. Sounds like it's affecting many people. Anyone have an in with the folks who can reset the servers for realms?
#1963 [22:40] * Loki [webchat@67.218.64.177] has joined #minecrafthelp
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#1965 [22:41] <Loki> Okay, so I've been having a problem with my realm. I tried to get into it today and when I tried to do literally anything with it, I would get the message "Internal server error - 500" I also know that it isn't a payment issue as my payment isn't due for another 17 days.
#1966 [22:43] * WillTereika [webchat@cpe-108-167-80-157.natcky.res.rr.com] has joined #minecrafthelp
#1967 [22:44] <WillTereika> Crash error exit code 1 issues.
#1968 [22:45] * buster2938 [webchat@dynamic-216-6-165-146.ul.warwick.net] has joined #minecrafthelp
#1969 [22:46] <ChiculaAtticbat> Internal Server Error 500
#1970 [22:47] * Nathan [webchat@167-179-132-67.a7b384.mel.nbn.aussiebb.net] has joined #minecrafthelp
#1971 [22:47] <Nathan> I used to have MC Java as a kid back in 2010 and now I am in the mood to play it again after so many years but when i log back into my account on minecraft.net I have no other option but to purchase the game again?? Is this a common thing, to buy the game again?
#1972 [22:47] <buster2938> Hi, I am having difficulties migrating my old minecraft account. It seems that it might have been previously migrated. I am not sure how to approach this. I've already reached out to Mojang Support.
#1973 [22:48] <ChiculaAtticbat> I've had mine for a long time and didn't have to repurchase.
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#1975 [22:49] * Nathan [webchat@167-179-132-67.a7b384.mel.nbn.aussiebb.net] has quit. (Client Quit)
#1976 [22:50] <mattym> ChiculaAtticbat and Loki I am seeing a lot of users reporting issues with Realms. I do not see an official report or info from Mojang yet, but they will need to fix the issue.
#1977 [22:50] <mattym> buster2938, For that type of issue you will need to wait on Mojangs reply.
#1978 [22:51] <ChiculaAtticbat> Anyone have the ability to reach out to the Mojang folks?
#1979 [22:51] * Marcus [webchat@cpe-1-159-16-28.vb12.vic.asp.telstra.net] has joined #minecrafthelp
#1980 [22:51] <Marcus> hi my realms isnt working
#1981 [22:51] * enzeee [webchat@ool-18b83562.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#1982 [22:51] <Marcus> internal error 500
#1983 [22:51] <mattym> ChiculaAtticbat, From what I can see its reported in all the right places already.
#1984 [22:51] <ChiculaAtticbat> me too
#1985 [22:51] <buster2938> Figured as much. Are they usually pretty speedy with responding to account problems?
#1986 [22:51] <buster2938> Just to get an idea.
#1987 [22:51] <mattym> Marcus, Seems to be a Realms system issue, you will need to wait on mojang to fix it.
#1988 [22:51] <ChiculaAtticbat> sad face.. the kids have gone and I want to play without them.
#1989 [22:51] <Marcus> how long will it likely take?
#1990 [22:51] <mattym> buster2938, Currently they are quite backlogged with account related issues.
#1991 [22:52] <mattym> Marcus, No idea.
#1992 [22:52] <Marcus> cheers
#1993 [22:52] * SupremeChew [webchat@ip68-108-247-166.sb.sd.cox.net] has joined #minecrafthelp
#1994 [22:52] <mattym> WillTereika, If you are still there follow the instructions Absol gives you.
#1995 [22:52] <SupremeChew> hello
#1996 [22:52] <mattym> ??> WillTereika launcher/log
#1997 [22:52] <Marcus> will i get compensated?
#1998 [22:52] <Absol> WillTereika: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1999 [22:52] <SupremeChew> my minecraft realm isn't working
#2000 [22:52] <Marcus> same man
#2001 [22:52] <ChiculaAtticbat> Hopefully the server outage has priority since it's impacting over 100 users according to Reddit
#2002 [22:53] <SupremeChew> i am getting this really weird error code
#2003 [22:53] <ChiculaAtticbat> how weird?
#2004 [22:54] <mattym> SupremeChew, There seems to be an issue with the Realms server at the moment. You will need to wait for Mojang to fix it.
#2005 [22:54] <SupremeChew> okay thank you for the help
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#2007 [22:57] * kirida [webchat@180-150-64-153.b49640.syd.nbn.aussiebb.net] has joined #minecrafthelp
#2008 [22:57] <WillTereika> Thank you @Absol. I have my log.
#2009 [22:57] * kirida [webchat@180-150-64-153.b49640.syd.nbn.aussiebb.net] has quit. (Client Quit)
#2010 [22:58] <mattym> WillTereika, We need the link to it.
#2011 [22:59] <WillTereika> https://pastebin.com/qi85BFm3
#2012 [22:59] * Loki [webchat@67.218.64.177] has quit. (Quit: webchat.esper.net)
#2013 [22:59] <mattym> WillTereika, Sorry but we dont help with modded. Do you have any issue with the vanilla unmodded game?
#2014 [23:01] <WillTereika> Ah. Well that's fine, I'll just remove mods till it works again. Sorry to have bothered you. Vanilla works fine. Thanks anyway.
#2015 [23:01] * WillTereika [webchat@cpe-108-167-80-157.natcky.res.rr.com] has quit. (Quit: webchat.esper.net)
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#2018 [23:03] * Iceshergy [webchat@50.106.19.166] has joined #minecrafthelp
#2019 [23:04] <Iceshergy> So I can’t accept invites to realms on my MacBook Air
#2020 [23:04] * M0 [webchat@cpe-172-251-149-169.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#2021 [23:04] <mattym> Iceshergy, There seems to be an issue with the Realms service at the moment. You will need to wait for Mojang to fix it.
#2022 [23:05] * buster2938 [webchat@dynamic-216-6-165-146.ul.warwick.net] has quit. (Quit: webchat.esper.net)
#2023 [23:05] <Iceshergy> really? Okay, thanks. Is the problem just accepting invites? Because the users in the realm can still play it
#2024 [23:06] <L> i'm not really sure if my problem has something to do with my computer or the actual software, but i haven't been able to find anything that describes what im seeing rn. i haven't had any problems woth installing or downloading the softare or getting into the title screen of minecraft but whenever i either try to make a world, join a world, or join
#2025 [23:06] <L> a muliplayer server the software crashes and syas that "microssoft is looking for a solution to the problrm"
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#2027 [23:09] * matthewh33 [webchat@71-222-148-183.albq.qwest.net] has joined #minecrafthelp
#2028 [23:10] <matthewh33> hi i have been in need of help with my account for close to 13 days and i have not recieved my reset password form
#2029 [23:11] <matthewh33> is there a way to look in the files that .minecraft has for it
#2030 [23:11] <matthewh33> my log in info
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#2034 [23:22] * skeet [webchat@ip98-163-70-203.dc.dc.cox.net] has joined #minecrafthelp
#2035 [23:22] <skeet> my realm says internal server error-500 does anyone know what that means
#2036 [23:27] * Marcus [webchat@cpe-1-159-16-28.vb12.vic.asp.telstra.net] has quit. (Quit: webchat.esper.net)
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#2038 [23:33] * xPr3d1toRx [webchat@75-135-234-64.dhcp.krny.ne.charter.com] has joined #minecrafthelp
#2039 [23:33] <xPr3d1toRx> Hi!
#2040 [23:33] <matthewh33> hi
#2041 [23:34] <xPr3d1toRx> I would like help with my realm please
#2042 [23:34] * xPr3d1toRx [webchat@75-135-234-64.dhcp.krny.ne.charter.com] has quit. (Client Quit)
#2043 [23:35] * xPr3d1toRx [webchat@75-135-234-64.dhcp.krny.ne.charter.com] has joined #minecrafthelp
#2044 [23:35] * Pizza [webchat@136.61.171.232] has joined #minecrafthelp
#2045 [23:36] <xPr3d1toRx> hi1
#2046 [23:36] <xPr3d1toRx> hi!*
#2047 [23:36] <Pizza> I've been trying to join a multiplayer server but keep getting the message "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"
#2048 [23:36] <xPr3d1toRx> I am getting the same error when loading into realms
#2049 [23:37] <xPr3d1toRx> I believe the mojang servers are having issues
#2050 [23:37] <Pizza> i think realms has an error rn i keep getting internal error 500 right now
#2051 [23:37] <Pizza> ah that would make sense
#2052 [23:37] <xPr3d1toRx> yeah
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#2057 [23:41] <Skabop> I am hosting a server on my own PC, friends can join with no problem but I am stuck on loading terrain... eventually timed out. Can join all other servers fine and single player fine, have restarted pc, restarted server, removed optifine, removed all plugins from server, reinstalled minecraft, used old launchers, everything.
#2058 [23:46] * Cristallik2 [webchat@92.243.188.69] has joined #minecrafthelp
#2059 [23:47] <Cristallik2> Hello
#2060 [23:48] <Cristallik2> I can't enter on any server (I recently changed my nickname)
#2061 [23:48] <Cristallik2> Please help me
#2062 [23:49] <Cristallik2> Кто-то говорит по-русски?
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#2064 [23:53] * yeetboi10000 [webchat@ool-435064cd.dyn.optonline.net] has joined #minecrafthelp
#2065 [23:53] <yeetboi10000> hey anyone having an issue with realms
#2066 [23:53] * Aeiry999 [webchat@cpe-24-243-32-58.satx.res.rr.com] has joined #minecrafthelp
#2067 [23:54] <yeetboi10000> realms issue?
#2068 [23:57] <Aeiry999> Internal Server Error 500 going on 12 hours
#2069 [23:59] <yeetboi10000> yea its ridiculous