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#3 [00:06] <Nelk> I have a Full Screen bug when I fullscreen (F11) and lags whole computer and my friends on discord say I sound like a robot this is happening on 1.7.10. Which I play frequently. But, When I F11 on 1.8.9 this does not occur.
#4 [00:10] * Afootpluto [Afootpluto@2600:3c01:e001:3960::6] has joined #minecrafthelp
#5 [00:27] <Nelk> ???????
#6 [00:32] * Amit_kumar [webchat@210.56.125.69] has joined #minecrafthelp
#7 [00:32] <Amit_kumar> hii
#8 [00:33] <Amit_kumar> hello
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#11 [00:40] <Caleb> Hello, I cannot access the email I used to register my Minecraft account years ago, so I cannot reset my forgotten password, what should I do?
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#14 [00:44] <strorz> Why would it be genuine to try to play the game and log in and said that I did not buy this game
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#19 [01:01] * IgorFrank [webchat@7.136.162.191.isp.timbrasil.com.br] has joined #minecrafthelp
#20 [01:01] <IgorFrank> hi
#21 [01:01] <IgorFrank> good night
#22 [01:02] <IgorFrank> My skin does not appear when I log into any server, why is this happening?
#23 [01:04] * Gino [webchat@ip-216-115-132-178.static.eatel.net] has joined #minecrafthelp
#24 [01:04] * Gino [webchat@ip-216-115-132-178.static.eatel.net] has joined #minecrafthelp
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#26 [01:07] <strorz> Why would it be genuine to try to play the game and log in and said that I did not buy this game
#27 [01:13] <IgorFrank> wtf, I bought the game, if you want the id of the purchase? I'll pass you by.
#28 [01:13] <IgorFrank> Will I have to e-mail mojang to solve this?
#29 [01:15] <strorz> May I ask if minecraft changes from genuine to trial version? @@
#30 [01:15] <strorz> How to solve it if it is not normal?
#31 [01:17] * jo [webchat@c-73-235-43-247.hsd1.ca.comcast.net] has joined #minecrafthelp
#32 [01:17] <jo> i have bought minecraft on xbox and i heard you could some how transfer that to pc is this true?
#33 [01:18] <GreyVulpine> It is not.
#34 [01:18] <jo> i also bought it previously in like 2010 for pc so i have bought it two times already i cant remember my old log in info for the pc version i purchased and i don't want to buy it for a third time
#35 [01:19] * JimmyNeutron [webchat@ool-45778178.dyn.optonline.net] has joined #minecrafthelp
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#37 [01:20] <jo> i think i remember my old minecraft account username would that be enough to transfer it it
#38 [01:20] <jo> the one i got on pc
#39 [01:20] <GreyVulpine> If you had an account on PC previously, you can message Mojang to get it recovered.
#40 [01:21] <GreyVulpine> See: https://help.mojang.com/customer/portal/emails/new
#41 [01:21] <jo> thanks i'll check that out
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#46 [02:24] * didi [webchat@ip565c6562.direct-adsl.nl] has joined #minecrafthelp
#47 [02:24] <didi> somehow I can't access any server on minecraft
#48 [02:29] * gibbleyourguy [webchat@cpe-70-124-230-67.rgv.res.rr.com] has joined #minecrafthelp
#49 [02:30] <gibbleyourguy> hi
#50 [02:32] <gibbleyourguy> so basically my mom is sleeping and i want to change my name but i don't know the security questions and my mom is the one with access of the minecraft account through email, the name is going to be taken in three hours so yeah.
#51 [02:33] * Kotor [webchat@subscr-95.pool-218.gpinet.hu] has joined #minecrafthelp
#52 [02:34] <Kotor> hellp i have a problem with my account
#53 [02:34] <Kotor> i made my account a few years ago
#54 [02:34] <Kotor> but the birth date is not correct
#55 [02:35] <Kotor> and now it watns my parrent perm
#56 [02:35] <Kotor> im 12...
#57 [02:35] <Kotor> ofc
#58 [02:35] <Kotor> im 21
#59 [02:36] <Kotor> #minecrafthelp
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#62 [02:58] <Ivygamercz> Hi! My minecraft launcher JAVA edition keeps on crashing while initializing a game. The report says something about open GL. What shall I do to fix it? I have Windows 10 pro, Graphic driver: Intel G 41 Express chipset
#63 [03:11] <Ivygamercz> Hi! My minecraft launcher JAVA edition keeps on crashing while initializing a game. The report says something about open GL. What shall I do to fix it? I have Windows 10 pro, Graphic driver: Intel G 41 Express chipset
#64 [03:12] <Ivygamercz> Hi! My minecraft launcher JAVA edition keeps on crashing while initializing a game. It says the driver doesnt seem to support open GL. What is wrong? What shall I do to fix it? I have Windows 10 pro, Graphic driver: Intel G 41 Express chipset
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#67 [03:17] * ELI5__ [~Acidity_@ip-96-45-234-82.swatco.com] has joined #minecrafthelp
#68 [03:18] <Chookey1> I keep on having the same Minecraft game output messenge
#69 [03:19] * Acitiy__ [~Acidity_@ip-96-45-234-82.swatco.com] has quit. (Ping timeout: 190 seconds)
#70 [03:19] <Chookey1> The launcher we launch Minecraft but will not let me go on any servers
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#76 [04:21] * KazashiKuzu [webchat@172.58.14.240] has joined #minecrafthelp
#77 [04:22] <KazashiKuzu> hello?
#78 [04:57] * GaatHD [webchat@ip39-9-210-87.adsl2.static.versatel.nl] has joined #minecrafthelp
#79 [04:58] <GaatHD> I bought a Minecraft account yesterday but can't login does someone have any idea why?
#80 [05:00] * Gzillion [webchat@c49-177-179-172.smelb3.vic.optusnet.com.au] has joined #minecrafthelp
#81 [05:01] <Gzillion> Minecraft.net is being completely unresponsive with logging my account in, as in when I type the account info in and I click Log In, nothing happens
#82 [05:02] <GaatHD> I have the same issue
#83 [05:16] * adam [webchat@cpc110911-live30-2-0-cust320.17-2.cable.virginm.net] has joined #minecrafthelp
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#86 [05:21] * darragh [webchat@109.78.13.20] has joined #minecrafthelp
#87 [05:22] <darragh> everytime I try to play the Mojang screen loads but then the game crashes please help
#88 [06:02] * AzureCreeper [webchat@118.100.208.180] has joined #minecrafthelp
#89 [06:03] <AzureCreeper> I remember my old minecraft password and username login but it wont let me migrate my account to mojang. I have had the account atleast since 2011.
#90 [06:05] * uknown [webchat@92.98.178.101] has joined #minecrafthelp
#91 [06:05] * Fozz [webchat@host86-162-73-187.range86-162.btcentralplus.com] has joined #minecrafthelp
#92 [06:06] <Fozz> Hi im having issues connecting my microsoft account / playing online
#93 [06:07] * Fozz [webchat@host86-162-73-187.range86-162.btcentralplus.com] has quit. (Client Quit)
#94 [06:08] <uknown> so i want to change my skin and all of those kinds of stuff but i cant do it because of the security questions which i dont remember and i dont remember my email since it was a long time ago
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#96 [06:21] * darragh [webchat@109.78.13.20] has joined #minecrafthelp
#97 [06:21] <darragh> my game crashes when I press play
#98 [06:23] * GaatHD [webchat@ip39-9-210-87.adsl2.static.versatel.nl] has quit. (Quit: webchat.esper.net)
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#100 [06:26] * Cybal [webchat@cpe-143-238-69-21.nb07.nsw.asp.telstra.net] has joined #minecrafthelp
#101 [06:26] <Cybal> Hello
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#103 [06:29] * mmx3 [webchat@c-73-251-196-61.hsd1.va.comcast.net] has joined #minecrafthelp
#104 [06:29] <mmx3> hello i can't access my account and i have the transaction ID from 2011
#105 [06:31] <mmx3> lol i may have to wait hours?
#106 [06:31] <mmx3> funny stuff
#107 [06:41] <mmx3> hello?
#108 [06:42] * AndryL3L [webchat@151.77.140.40] has joined #minecrafthelp
#109 [06:42] <mmx3> hey
#110 [06:45] * mmx3 [webchat@c-73-251-196-61.hsd1.va.comcast.net] has quit. (Quit: webchat.esper.net)
#111 [06:46] <AndryL3L> I have a problem, a few years ago I bought minecraft premium and now, after months that I don't play, I would try to reinstall it but when I log in to the site it asks me to make the payment even if I had already done it, I used the same email that I used when I bought it and I don't know whether to buy it back and if there is a solution without re
#112 [06:46] <AndryL3L> paying it. Thanks in advance
#113 [06:54] * Toto [webchat@176-189-174-94.abo.bbox.fr] has joined #minecrafthelp
#114 [06:54] <Toto> Hi i cant connect to my account on the launcher altho i can connect my account on the mojang website
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#116 [07:11] * Power_W4ter [webchat@beb68-1-78-234-81-226.fbx.proxad.net] has joined #minecrafthelp
#117 [07:14] * Lynx [webchat@h178-132-254-253.cust.a3fiber.se] has joined #minecrafthelp
#118 [07:14] <Power_W4ter> Hey everyone, i'm in trouble with the new launcher =( everytime i try to play in 1.14.3 (since i have the new launcher), my game crashes and the end of the codes that causes troubles is something like : minecraft;item/Voxxel-3D..
#119 [07:20] * rogan [webchat@user-5-173-152-202.play-internet.pl] has joined #minecrafthelp
#120 [07:20] <rogan> lry
#121 [07:20] <rogan> rogan
#122 [07:21] * rogan [webchat@user-5-173-152-202.play-internet.pl] has quit. (Client Quit)
#123 [07:21] <Power_W4ter> ? xD
#124 [07:22] <Guest25726> Hello, my ''free copy'' of minecraft windows 10 edition doesnt work? It still says i dont own the windows 10 ed when i launch it, idk how to explain it but for an example i cant use creative mode in the game so i thought i had forgotten to redeem the code i got somehow but it said i had already redeemed it but i still dont own the game? (sorry for
#125 [07:22] <Guest25726> my english btw)
#126 [07:23] <Power_W4ter> what's your nationality ? and it said the same to me but you can download mc on mojang
#127 [07:24] <Guest25726> yea i already have the mojang version and im swedish oof
#128 [07:24] <Power_W4ter> oh ok i'm french =,D
#129 [07:24] <Guest25726> ah
#130 [07:25] <Power_W4ter> so you have mc or not ?
#131 [07:25] <Guest25726> i have the java or mojang version or whatever its called but i guess i just wanted to try the windows 10 version? idk
#132 [07:26] <Power_W4ter> ok, well if you downloaded it you should be able to play =b
#133 [07:28] <Power_W4ter> i say it again : Hi everyone, i'm in trouble with the new launcher =( everytime i try to play in 1.14.3 (since i have the new launcher), my game crashes and the end of the codes that causes troubles is something like : minecraft;item/Voxxel-3D..
#134 [07:39] * Toto [webchat@176-189-174-94.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#135 [07:47] * JJ [webchat@113.210.70.201] has joined #minecrafthelp
#136 [07:48] <JJ> Cannot Log In Minecraft Nintendo with Microsoft ID Since 26 Jun. Error Message: "Failed to Log In. Tried to Sign You in to Microsoft Account But Something Went Wrong."
#137 [07:48] <JJ> Quite a lot players face this same problem with me. We report on bug.mojong but no one can help us to solve this problem. We tried to contact mircosoft customer service. Mircosoft side said good in their system and they asked to contact mojong and Nintendo. However, we cannot reach mojong and Nintendo side to verify this problem.
#138 [07:48] <Greymagic27> ??> Power_W4ter launcher/log-txt
#139 [07:48] <Absol> Power_W4ter: We need to see your full launcher log, which is created in the game directory.
#140 [07:48] <Absol> Power_W4ter: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#141 [07:48] <Power_W4ter> okay wait a bit
#142 [07:49] <Greymagic27> JJ, Hey. Would you like mojangs contact information?
#143 [07:50] <JJ> anyone know why Nintendo Switch cannot log with the Microsoft ID? Microsoft side showed successful but my switch showed me error Message: "Failed to Log In. Tried to Sign You in to Microsoft Account But Something Went Wrong."
#144 [07:50] <Greymagic27> JJ, That sounds like a problem on microsofts end. https://support.microsoft.com/en-gb/contactus/
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#146 [07:51] * JJ [webchat@113.210.70.201] has joined #minecrafthelp
#147 [07:51] <Power_W4ter> Absol i don't find .minecraft folder so it would be great you tell me xD
#148 [07:51] <JJ> What do you mean on Mojong info?
#149 [07:52] <Greymagic27> ??> Power_W4ter win/.minecraft
#150 [07:52] <Absol> Power_W4ter: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#151 [07:52] <Greymagic27> JJ, You said you were having trouble reaching mojang. I can provide you with their contact information if you need it :)
#152 [07:52] <JJ> ya! I need!
#153 [07:52] <Greymagic27> ??> JJ account/send-email
#154 [07:52] <Absol> JJ: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#155 [07:52] <Absol> JJ: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#156 [07:53] <JJ> I just send email via their customer support. I click when I will get reply. it showed it just reply case sent on 30 April 2019. OMG, now is almost July.
#157 [07:54] <JJ> I did this already....
#158 [07:54] <Greymagic27> JJ, I know. The response times are really slow right now
#159 [07:54] <Power_W4ter> Absol okay i'm in now i open launcher_log ?
#160 [07:55] <Greymagic27> Power_W4ter, open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#161 [07:55] <JJ> Did you really receive their reply?
#162 [07:55] * myworldisgone [webchat@217-120-121-192.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#163 [07:55] <Greymagic27> JJ, You will get a reply. But it will take 1-2 months to arrive
#164 [07:56] <myworldisgone> Do replies really take that long?
#165 [07:56] <JJ> OMG
#166 [07:56] <Greymagic27> myworldisgone, Sadly yes:
#167 [07:56] <Greymagic27> ??> myworldisgone account/send-email/wait-time
#168 [07:56] <Absol> myworldisgone: Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#169 [07:57] <myworldisgone> damn
#170 [07:57] <JJ> I just bought my Minecraft realm. I m the owner but no I cannot log in.
#171 [07:57] <JJ> my buddies all still online and play my world
#172 [07:57] <Power_W4ter> Absol i can only download it as a text so i suppose i have to
#173 [07:58] <Greymagic27> JJ, When you try to login, what does it say?
#174 [07:58] <Greymagic27> Power_W4ter, You don't need to. Just send the URL you have here
#175 [07:58] <myworldisgone> do you guys by any chance know anything about how to get a world back that was deleted by a crash
#176 [07:58] <myworldisgone> ??
#177 [07:58] <Greymagic27> myworldisgone, I sadly don't, no. Although, another volunteer may know how if you're willing to wait for them to log on
#178 [07:59] <Power_W4ter> Absol https://paste.ubuntu.com/p/Fr6QSgV8jy/
#179 [08:00] * JJ [webchat@113.210.70.201] has quit. (Quit: webchat.esper.net)
#180 [08:00] * bitchalex [webchat@cbext701.cbsc.org] has joined #minecrafthelp
#181 [08:00] * Absol kicked bitchalex from #minecrafthelp (Reason: itchalex :Keep it civilized, you are just a human being)
#182 [08:00] <Greymagic27> Power_W4ter, I don't see any issues there. When it crashes, do you get any sort of message?
#183 [08:01] <Power_W4ter> Greymagic27 of course do you want me to send it ?
#184 [08:02] <Greymagic27> Power_W4ter, Yes please. Can you use https://paste.ubuntu.com to send it?
#185 [08:02] <Power_W4ter> Yes wait i open mc
#186 [08:06] <Power_W4ter> okay, it just crashed, i send the crash report :
#187 [08:07] <Power_W4ter> https://paste.ubuntu.com/p/k8XdXQxMv8/
#188 [08:09] <Power_W4ter> Greymagic27
#189 [08:10] * Lord_of_Life [~Lord@77.28.174.80] has joined #minecrafthelp
#190 [08:10] * Lord_of_Life_ [~Lord@77.28.160.133] has quit. (Ping timeout: 189 seconds)
#191 [08:10] <Greymagic27> This may be related: https://bugs.mojang.com/browse/MC-124123
#192 [08:13] <Power_W4ter> Greymagic27 well, the difference is that the error comes from a item in my case and it's a zombie in his now what have i to do ? XD sorry I don't know a lot of things about codes and anything like this
#193 [08:16] <Greymagic27> Power_W4ter, This is the only bug report I can find on the issue that's currently open. Sadly I don't know any fix: https://bugs.mojang.com/browse/MC-122441
#194 [08:16] * Player9 [webchat@78-58-23-241.static.zebra.lt] has joined #minecrafthelp
#195 [08:17] <Power_W4ter> okay no problem you already helped me a lot =D
#196 [08:18] <Player9> I have a problem when logging in to my mojang account, when I type in my email and password, and click login, nothing happens, is it supposed to be that way or what?
#197 [08:18] <Greymagic27> ??> Player9 tools/hjt
#198 [08:18] <Absol> Player9: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#199 [08:18] <Absol> Player9: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#200 [08:19] * Player9 [webchat@78-58-23-241.static.zebra.lt] has quit. (Client Quit)
#201 [08:24] * BinFelix [webchat@pD9508919.dip0.t-ipconnect.de] has joined #minecrafthelp
#202 [08:24] * Andrew3 [webchat@209.126.90.236] has joined #minecrafthelp
#203 [08:24] <BinFelix> I´m 14 years old and have to pay for parental consent
#204 [08:24] <Andrew3> I cannot log onto my account
#205 [08:29] * marketson [webchat@178.90.25.215.megaline.telecom.kz] has joined #minecrafthelp
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#207 [08:31] * Lord_of_Life [~Lord@46.217.56.255] has joined #minecrafthelp
#208 [08:32] * Power_W4ter [webchat@beb68-1-78-234-81-226.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
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#210 [08:48] * CryBlaze [webchat@178-37-185-47.adsl.inetia.pl] has joined #minecrafthelp
#211 [08:48] <CryBlaze> hi
#212 [09:12] <BinFelix> I´m 14 years old and have to pay for parental consent
#213 [09:13] <BinFelix> wHYß
#214 [09:13] <BinFelix> ?
#215 [09:15] <Greymagic27> BinFelix, Contact mojang:
#216 [09:15] <Greymagic27> ??> BinFelix account/send-email
#217 [09:15] <Absol> BinFelix: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#218 [09:15] <Absol> BinFelix: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#220 [09:24] * kasper [webchat@ip4d159a62.dynamic.kabel-deutschland.de] has joined #minecrafthelp
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#222 [09:37] * harutunMeansRez [~paul@193.41.77.111] has joined #minecrafthelp
#223 [09:47] * AidanVLD [webchat@095-096-091-236.static.chello.nl] has joined #minecrafthelp
#224 [09:47] <AidanVLD> Hi
#225 [09:47] <AidanVLD> I got a problem
#226 [09:47] <Greymagic27> AidanVLD, Hey. How can we help?
#227 [09:47] <AidanVLD> I cant login with my email
#228 [09:47] <Greymagic27> What happens when you try?
#229 [09:47] <AidanVLD> ANd when i ask for a password reset i dont get a mail
#230 [09:48] <Greymagic27> AidanVLD, I'd like to check that nothing on your PC is causing this issue
#231 [09:48] <Greymagic27> ??> AidanVLD tools/hjt
#232 [09:48] <Absol> AidanVLD: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#233 [09:48] <Absol> AidanVLD: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#234 [09:48] * godmen [webchat@cable-78-34-49-75.nc.de] has joined #minecrafthelp
#235 [09:48] <godmen> hi
#236 [09:48] <AidanVLD> I login with my email and password, but that doesnt work, so i click forgot password so i put my mail in but i dont get a mail back
#237 [09:49] <Greymagic27> AidanVLD, Follow the steps posted above by Absol
#238 [09:49] <Greymagic27> godmen, Hey. How can we help?
#239 [09:50] <godmen> Greymagic27 today I tried loging into my MC account but noticed something has changed about the Mojang migration thing. Last time I played was 2016 and thats when we used to login with our username which now has changed. I sadly dont have access to my Email that was registered to my account. What shall I do?
#240 [09:50] <Greymagic27> ??> godmen account/send-email
#241 [09:50] <Absol> godmen: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#242 [09:50] <Absol> godmen: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#243 [09:51] <harutunMeansRez> Hi
#244 [09:52] <AidanVLD> Why do i need to send all of this?
#245 [09:52] <AidanVLD> Absol?
#246 [09:52] <godmen> Hm I dont think im able to receive an Transaction ID and / or gift code since it was linked to that email which I changed on my paying methods account Greymagic27
#247 [09:52] <godmen> Absol
#248 [09:52] <Greymagic27> AidanVLD, Because it's possible something is blocking you from logging in. We won't be able to do anything with the information provided except see a list of running programs on your PC
#249 [09:52] <Greymagic27> godmen, Give them as much information as you can
#250 [09:53] <AidanVLD> I copied it, how do i send it?
#251 [09:53] <godmen> Greymagic27 I included all names I have used way back . My IP adress is the same
#252 [09:53] <Greymagic27> ??> AidanVLD paste
#253 [09:53] <Absol> AidanVLD: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#254 [09:54] <AidanVLD> I did it, and now?
#255 [09:54] <Greymagic27> AidanVLD, Send the URL here
#256 [09:55] <AidanVLD> https://paste.ubuntu.com/p/WBhK6HhWhg/
#257 [09:55] <AidanVLD> and?
#258 [09:55] <Greymagic27> Hold on
#259 [09:55] <Greymagic27> ??> AidanVLD av/norton
#260 [09:55] <Absol> AidanVLD: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Malwarebytes as an alternative. See ?? av/malwarebytes
#261 [09:56] <Greymagic27> AidanVLD, Once you've uninstalled it follow these steps:
#262 [09:56] <Greymagic27> ??> AidanVLD av/adwcleaner
#263 [09:56] <Absol> AidanVLD: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#264 [09:56] <Absol> AidanVLD: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#265 [09:57] * AidanVLD [webchat@095-096-091-236.static.chello.nl] has quit. (Quit: webchat.esper.net)
#266 [09:57] <harutunMeansRez> Hi?
#267 [09:58] <Greymagic27> harutunMeansRez, Hey. What's the issue?
#268 [09:59] <harutunMeansRez> This might sound like I didn't read the topic, but it's the connection problem. Installing 2.1.5411 beta launcher didn't help
#269 [09:59] <harutunMeansRez> Is there any workaround?
#270 [09:59] <Greymagic27> harutunMeansRez, What's the exact message it gives you?
#271 [10:00] <harutunMeansRez> The same 'Sorry! Make sure you are online and try again'
#272 [10:00] <Greymagic27> harutunMeansRez, Can you restart your launcher then check what version it is?
#273 [10:02] <harutunMeansRez> It's 2.1.5411, the log says.
#274 [10:02] <Greymagic27> harutunMeansRez, Could you go into 'settings' in the launcher then into 'about'
#275 [10:02] <Greymagic27> What version does it say there?
#276 [10:03] <harutunMeansRez> I can't, because I can't log in. I should have mentioned that, I'm stuck on the login screen
#277 [10:03] <Greymagic27> ??> harutunMeansRez launcher/revert-beta
#278 [10:03] <Absol> harutunMeansRez: Go to your .minecraft folder
#279 [10:04] <Absol> harutunMeansRez: In that folder, edit 'launcher_profiles.json'. At the bottom of the file and change "channel": "beta", to "channel": "release"
#280 [10:04] <Greymagic27> harutunMeansRez, If it says "channel": "release" already try changing it to "channel": "beta"
#281 [10:05] * Cry [webchat@adsl87.254.67.131.manx.net] has joined #minecrafthelp
#282 [10:05] * Cry [webchat@adsl87.254.67.131.manx.net] has quit. (Client Quit)
#283 [10:05] * Bike [webchat@adsl87.254.67.131.manx.net] has joined #minecrafthelp
#284 [10:07] <harutunMeansRez> It was initially "channel": "release", but later trying to solve this issue I manually installed the beta launcher. After changing it it gives me the same message and when I open the file once again, it is back to "beta"
#285 [10:08] * Neki [webchat@109-93-178-3.dynamic.isp.telekom.rs] has joined #minecrafthelp
#286 [10:08] * Bike [webchat@adsl87.254.67.131.manx.net] has quit. (Client Quit)
#287 [10:08] <Neki> Helloo
#288 [10:08] <Greymagic27> harutunMeansRez, Could you try changing it back to release?
#289 [10:08] <Greymagic27> Neki, Hey. How can we help?
#290 [10:08] * william [webchat@128-76-230-45-cable.dk.customer.tdc.net] has joined #minecrafthelp
#291 [10:08] <Neki> I have problem with logging in my account
#292 [10:09] <Greymagic27> What's the issue?
#293 [10:09] <william> i need to reset my password but i dont have access to my account email can you guys help
#294 [10:09] * GAjusz [webchat@public-gprs352256.centertel.pl] has joined #minecrafthelp
#295 [10:09] <Greymagic27> ??> william account/send-email
#296 [10:09] <Absol> william: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#297 [10:09] <Absol> william: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#298 [10:10] <Neki> someone stole my account
#299 [10:10] <Greymagic27> Neki, Follow the steps above to email mojang
#300 [10:10] <Neki> I alredy do that
#301 [10:10] * thomas [webchat@pool-184-18-11-89.ftwy.in.frontiernet.net] has joined #minecrafthelp
#302 [10:10] <GAjusz> Jak wchodzę w Minecraft Luncher i klikam Graj to mi sie przez chwilę pobiera a potem wyskakuje że Program nie działa
#303 [10:10] <Neki> I know pass and gmail
#304 [10:11] * thomas [webchat@pool-184-18-11-89.ftwy.in.frontiernet.net] has quit. (Client Quit)
#305 [10:11] <harutunMeansRez> Greymagic27, it changes to "beta" after I start the launcher
#306 [10:11] <Neki> Someone change gmail on my account and i can't loggin in cuz he change my SQ
#307 [10:13] <Neki> what is Transaction ID
#308 [10:13] <Neki> what is Transaction ID
#309 [10:15] * Neki [webchat@109-93-178-3.dynamic.isp.telekom.rs] has left #minecrafthelp
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#311 [10:17] * Divergent_Outlaw [webchat@pool-72-83-176-194.washdc.east.verizon.net] has joined #minecrafthelp
#312 [10:20] <Divergent_Outlaw> I am getting the error Failed to download file. Name: icon_16x16.png. Followed all troubleshooting steps suggested in help forums, including checking for incompatible software. Purchased and downloaded today. Is this a known wide-spread issue, or an individual problem? How do I fix it if it is individual?
#313 [10:24] * noelle0598 [webchat@174-082-141-217.dhcp.chtrptr.net] has joined #minecrafthelp
#314 [10:25] <noelle0598> I am getting an error saying unable to save download the process cannot access the file because it is being used by another process. What could be causing this issue?
#315 [10:28] * noelle0598 [webchat@174-082-141-217.dhcp.chtrptr.net] has quit. (Client Quit)
#316 [10:52] * Kine [webchat@ip68-4-132-2.oc.oc.cox.net] has joined #minecrafthelp
#317 [10:52] <Kine> I need help
#318 [10:53] <Kine> Time: 6/28/19 11:39 AM Description: mouseClicked event handler java.lang.IllegalStateException: failed to create a child event loop
#319 [10:53] * Critical [webchat@78.84.159.47] has joined #minecrafthelp
#320 [10:54] <Critical> Hello how can i change my survival worlds spawnpoint without using cheats
#321 [10:54] <Kine> Using a bed
#322 [10:55] <Critical> Ive slept in it 3 times. Comapss still guides me to a different place
#323 [10:55] <Kine> Idk then lol
#324 [10:55] <Critical> Wow toxic
#325 [10:56] <Kine> Wow
#326 [10:56] <Critical> im reporting you to fbi
#327 [10:57] <Kine> K
#328 [10:57] <Critical> my dad works there
#329 [10:57] <harutunMeansRez> So, is there any workaround? What would you suggest me? Also, in the comments to MCL-11112 slicedime wrote: The linux Launcher does not automatically update itself. Whichever version you installed is the one that runs. If you want to switch, install another version.
#330 [10:57] <harutunMeansRez> People
#331 [10:57] <harutunMeansRez> Assignee:
#332 [10:57] <harutunMeansRez> Unassigned
#333 [10:57] <harutunMeansRez> Reporter:
#334 [10:57] <harutunMeansRez> iFloppy Matthew Buckner
#335 [10:57] <harutunMeansRez> Votes:
#336 [10:57] * Absol kicked harutunMeansRez from #minecrafthelp (Reason: arutunMeansRez :Stop spamming)
#337 [10:58] * Kine [webchat@ip68-4-132-2.oc.oc.cox.net] has quit. (Quit: webchat.esper.net)
#338 [10:58] <Critical> Hello
#339 [10:59] <Andrio> Critical, you cannot.
#340 [10:59] <Andrio> Either use cheats or some other form of save file editing
#341 [10:59] * Mike1 [webchat@c-107-5-166-132.hsd1.mi.comcast.net] has joined #minecrafthelp
#342 [10:59] <Critical> really??!?
#343 [10:59] <Critical> wow thats sad
#344 [10:59] <Mike1> Hello, any chance I could get some assistance with something?
#345 [10:59] <Andrio> I don't see it, but ok
#346 [10:59] * yes [webchat@162-229-9-49.lightspeed.bcvloh.sbcglobal.net] has joined #minecrafthelp
#347 [11:00] <Greymagic27> ??> Divergent_Outlaw av/adwcleaner
#348 [11:00] <Andrio> wouldn't make much sense for sleeping in a bed to affect compasses
#349 [11:00] <Absol> Divergent_Outlaw: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#350 [11:00] <Absol> Divergent_Outlaw: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#351 [11:00] <Greymagic27> Mike1, Sure. What's the issue?
#352 [11:00] * yes [webchat@162-229-9-49.lightspeed.bcvloh.sbcglobal.net] has quit. (Client Quit)
#353 [11:00] <Critical> so compass is usless?
#354 [11:01] <Andrio> The compass points you to the world spawn point. If you build near there, it's fine.
#355 [11:01] <Critical> i spawned on ice biome
#356 [11:01] <Mike1> Well, trying to start up Minecraft on a computer of mine that hasn't had it before - this laptop is basically identical to my old one, which did run Minecraft until it died. I managed to download it and get it to open the launcher, but as soon as it loads the world and shows me my character's POV, it immediately crashes. On top of that, won't even
#357 [11:01] <Mike1> show me the crash report when I click it.
#358 [11:01] <Greymagic27> ??> Mike1 launcher/log
#359 [11:01] <Absol> Mike1: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#360 [11:01] <Andrio> If you need to find where you've built from the spawn point, perhaps you can use a map
#361 [11:01] <Mike1> Tried reinstalling it, updating Java, turning off my security program (which has issues sometimes), and whatnot.
#362 [11:01] <Andrio> and put copies of said map at the spawn point
#363 [11:02] <Critical> hm yeah that could work
#364 [11:02] <Critical> thank you for the help andrio
#365 [11:02] * harutunMeansRez [~paul@193.41.77.111] has joined #minecrafthelp
#366 [11:02] <Andrio> No problem.
#367 [11:02] <Andrio> Or maybe even use Nether portals
#368 [11:03] <Critical> why?
#369 [11:03] <Andrio> Because of the distance compression of the Nether, it'd be easier to find a portal leading to your base because it's closer to one leading from the spawn point.
#370 [11:03] * Owen [webchat@CPE00113277de48-CM64777d5858a0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#371 [11:04] <harutunMeansRez> Did I miss something?
#372 [11:04] <Andrio> Closer than your base physically is in the overworld from the spawn point
#373 [11:05] <Critical> can you explain it more simple to me im kinda retarded
#374 [11:05] <Andrio> No you're not
#375 [11:05] <Owen> I am having an issue with starting a hamachi minecraft server where clicking the start file doesnt do anything. it may be because all of my .jar files seem to be opening in notepad
#376 [11:05] <Andrio> I wonder how you managed that
#377 [11:05] <Andrio> Owen, do you mean a batch file?
#378 [11:06] <Owen> the downloaded .jar files from the minecraft server website are only opening in notepad
#379 [11:06] <Andrio> Critical, basically, if you go to the nether, build another portal in the nether some distance away, and use it to return to the overworld, you'll find the overworld portals are eight times that distance from each other.
#380 [11:06] <Andrio> Owen, do you have Java installed?
#381 [11:07] <Owen> i mean, java edition minecraft works, so i am assuming so
#382 [11:07] <Divergent_Outlaw> @absol Thank you for the suggestion. The problem is that the install files are incomplete.
#383 [11:07] <Andrio> Owen, that doesn't actually create a system-wide Java installation to use when double-clicking jar files
#384 [11:07] <Critical> okay but how would that help me find my base exactly?
#385 [11:07] <Andrio> Critical, how far is your base from the spawn area?
#386 [11:07] <Owen> oh, well that may be the problem lol
#387 [11:08] <Mike1> Okay, did that. I think.
#388 [11:08] <Critical> idk probably less that 1000 blocks
#389 [11:08] <Andrio> mm
#390 [11:09] <Andrio> Critical, still, if you were to build a nether portal there, and another one at spawn, you'll find the corresponding nether portals are closer together, or they might even both link to the same nether destination
#391 [11:09] <Mike1> Who should I send it to?
#392 [11:09] <Andrio> (Nether portals are a bit strange that way)
#393 [11:09] <Andrio> Should be easier to find the second portal if it's closer.
#394 [11:10] <Critical> but if they take me to the same destination then which portal am i gonna come out of in the overworld
#395 [11:10] <Andrio> of course, you'll need to traverse the Nether, so be careful.
#396 [11:10] <Andrio> Critical, it depends on specifically where the portal in the Nether got generated
#397 [11:10] <Greymagic27> Mike1, Send it here
#398 [11:10] <Mike1> https://paste.ubuntu.com/p/DCfJDYJ53s/
#399 [11:10] * Ral [webchat@dsl-187-133-65-194-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#400 [11:10] <Andrio> you can do some math to work it out.
#401 [11:10] <Critical> okay ill try that out
#402 [11:10] <Critical> whats better for finding diamonds mining or caving
#403 [11:11] <Greymagic27> Mike1, I can't see any errors there. Let's see if a full launcher log reveals anything
#404 [11:11] <Greymagic27> ??> Mike1 launcher/log-txt
#405 [11:11] <Absol> Mike1: We need to see your full launcher log, which is created in the game directory.
#406 [11:11] <Absol> Mike1: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#407 [11:11] <Mike1> Yeah, I followed the link, but for some reason that is all it copied.
#408 [11:11] <Andrio> Critical, I'm not exactly sure. I usually use a branch mining strategy but explore caves as I find them.
#409 [11:11] <Ral> Hey, I cant see my coordinates in the f3 screen
#410 [11:11] <Greymagic27> Mike1, The link I sent before was for a normal launcher log. A full log will give us more information
#411 [11:11] <Andrio> Ral, is this in a pre-built world or a new one?
#412 [11:11] <Andrio> or multiplayer?
#413 [11:12] <Ral> New one
#414 [11:12] <Andrio> Ral, you may have reduced debug info turned on in the options
#415 [11:12] <Ral> how do i turn it off?
#416 [11:12] <Andrio> I don't recall exactly where it is in the options menu
#417 [11:12] <Mike1> https://paste.ubuntu.com/p/9H2c8gBPbZ/
#418 [11:13] <Greymagic27> ??> Mike1 win/dxdiag
#419 [11:13] <Absol> Mike1: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#420 [11:13] <Mike1> Oh, tried reposting the first one.
#421 [11:13] <Mike1> https://paste.ubuntu.com/p/P66XZ5swV5/
#422 [11:14] * brendonavery767889 [webchat@109-92-122-165.dynamic.isp.telekom.rs] has joined #minecrafthelp
#423 [11:14] <brendonavery767889> hello
#424 [11:14] <Greymagic27> Mike1, I got the crash :P. Can you follow the steps posted above to get a dxdiag?
#425 [11:14] <brendonavery767889> How to get reverification code ? It not working
#426 [11:15] <Mike1> Here it is.
#427 [11:15] <Mike1> https://paste.ubuntu.com/p/wtZxzXDSWb/
#428 [11:16] * Owen [webchat@CPE00113277de48-CM64777d5858a0.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#429 [11:16] * tfrichards92 [webchat@cpe-76-95-181-1.socal.res.rr.com] has joined #minecrafthelp
#430 [11:17] <tfrichards92> Did Mojang change something for accounts that now require the Mojang account rather than the old Minecraft java edition account?
#431 [11:21] <Mike1> Hope that helps.
#432 [11:21] <Andrio> tfrichards92, not that I'm aware of.
#433 [11:22] <Andrio> Oh hey, Minecraft is on SGDQ
#434 [11:22] <Ral> I cant find the settings
#435 [11:23] <Andrio> Ral, it's under 'Multiplayer settings'
#436 [11:26] <Ral> Hey thanks!
#437 [11:26] * Ral [webchat@dsl-187-133-65-194-dyn.prod-infinitum.com.mx] has quit. (Quit: webchat.esper.net)
#438 [11:30] <Mike1> Sorry to be rude, but anything of note in the logs?
#439 [11:30] * ealona [webchat@amarseille-651-1-59-109.w109-208.abo.wanadoo.fr] has joined #minecrafthelp
#440 [11:31] <Greymagic27> ??> Mike1 oem/hp/product-number
#441 [11:31] <Absol> Mike1: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#442 [11:31] <Absol> Mike1: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#443 [11:31] <Greymagic27> Mike1, So sorry. I had to pop off for a little while
#444 [11:32] <Mike1> Press Fn and Esc where exactly?
#445 [11:32] <Greymagic27> Anywhere
#446 [11:33] <ealona> Hi, I need some help. I can't log into any minecraft server since this morning. Every time I try to log-in, it shows: "Failed to login: The authentification servers are currently down for maintenance".
#447 [11:33] <Greymagic27> ??> ealona tools/hjt
#448 [11:33] <Absol> ealona: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#449 [11:33] <Absol> ealona: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#450 [11:34] * brendonavery767889 [webchat@109-92-122-165.dynamic.isp.telekom.rs] has quit. (Quit: webchat.esper.net)
#451 [11:35] <Mike1> Okay, the keys do nothing, and cannot see such an assistant.
#452 [11:35] <Greymagic27> Mike1, No worries. I've managed to find it just by putting in the system model :) One moment
#453 [11:36] * java_runtime [webchat@035-138-180-209.dhcp.bhn.net] has joined #minecrafthelp
#454 [11:36] <java_runtime> oh
#455 [11:36] <java_runtime> um hello
#456 [11:37] <ealona> https://paste.ubuntu.com/p/4QVsDD9HvV/ good ?
#457 [11:37] <java_runtime> I need help with java can you please help
#458 [11:37] <Greymagic27> Mike1, Could you download and install this driver? https://ftp.hp.com/pub/softpaq/sp69501-70000/sp70000.exe
#459 [11:37] <Greymagic27> java_runtime, Hey. What's the issue?
#460 [11:37] <Greymagic27> ??> ealona win/hosts/edit
#461 [11:37] <Absol> ealona: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#462 [11:37] <Absol> ealona: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#463 [11:37] <java_runtime> oh um so when I try to press play I get this
#464 [11:37] <Greymagic27> ealona, Remove any entry containing the word 'mojang'
#465 [11:38] <java_runtime> how do I send screenshots
#466 [11:38] <Greymagic27> ??> java_runtime imgur
#467 [11:38] <Absol> java_runtime: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#468 [11:38] <Mike1> Ok, trying it.
#469 [11:39] <java_runtime> ok
#470 [11:39] <ealona> I leave the points untouched or I remove one ?
#471 [11:39] <java_runtime> so when I press play
#472 [11:39] <java_runtime> it says
#473 [11:39] <java_runtime> Unable to locate the Java runtime.
#474 [11:39] <java_runtime> Error details: Undefined error: 0
#475 [11:40] <java_runtime> Filename on disk:
#476 [11:40] <java_runtime> Path: .
#477 [11:40] <java_runtime> Exists: Directory
#478 [11:40] <java_runtime> so can you guys help?
#479 [11:40] <ealona> Ok done then ?
#480 [11:40] <java_runtime> ?
#481 [11:41] <java_runtime> i feel that my java is outdated
#482 [11:41] <java_runtime> thats why but idk so i need confermation
#483 [11:42] <java_runtime> hello?
#484 [11:42] <Mike1> Okay, ran the file, should I restart my computer right now?
#485 [11:43] <ealona> It's working ! Thanks for your help ! Have a good day !
#486 [11:43] * ealona [webchat@amarseille-651-1-59-109.w109-208.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#487 [11:43] <java_runtime> sorry i butted in
#488 [11:43] <java_runtime> anyway
#489 [11:43] <java_runtime> i need help with my java runtime, or at least i think i do
#490 [11:44] <java_runtime> when i press play, it says
#491 [11:45] <java_runtime> Unable to locate the Java runtime.
#492 [11:45] <java_runtime> Error details: Undefined error: 0
#493 [11:45] <java_runtime> Filename on disk:
#494 [11:45] <java_runtime> Path: .
#495 [11:45] <java_runtime> Exists: Directory
#496 [11:45] * Jef [webchat@dsl-187-133-65-194-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#497 [11:45] <java_runtime> so can anyone help me?
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#499 [11:46] <Jef> Hello!
#500 [11:46] <java_runtime> hi jef
#501 [11:46] <Jef> i cant move the items in my inventory
#502 [11:46] <java_runtime> i dont know, sorry
#503 [11:46] <java_runtime> can you help me?
#504 [11:46] <java_runtime> wait
#505 [11:47] <java_runtime> you cant move items
#506 [11:47] <Jef> nope
#507 [11:47] <java_runtime> is it like you drag it and it moves back
#508 [11:47] <Jef> no it doesnt select it
#509 [11:47] <java_runtime> or its just idel
#510 [11:48] <java_runtime> hello
#511 [11:48] <java_runtime> hello
#512 [11:50] * java_runtime [webchat@035-138-180-209.dhcp.bhn.net] has left #minecrafthelp
#513 [11:50] <Jef> hi
#514 [11:50] <Jef> my inventory is stuck
#515 [11:50] * Mike1 [webchat@c-107-5-166-132.hsd1.mi.comcast.net] has joined #minecrafthelp
#516 [11:50] <Mike1> Okay, that did not work.
#517 [11:51] * gloo21 [webchat@035-138-180-209.dhcp.bhn.net] has joined #minecrafthelp
#518 [11:51] <gloo21> hello
#519 [11:51] <gloo21> anyone here
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#521 [11:52] * Ral [webchat@dsl-187-133-65-194-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#522 [11:53] <Ral> Hey! My inventory is stuck
#523 [11:53] <Ral> i cannot choose items
#524 [11:53] <gloo21> oh
#525 [11:53] <gloo21> idk how to do
#526 [11:53] * Ral [webchat@dsl-187-133-65-194-dyn.prod-infinitum.com.mx] has quit. (Client Quit)
#527 [11:53] <gloo21> but I recommend just close minecraft
#528 [11:54] <Mike1> Hello?
#529 [11:54] <gloo21> oh
#530 [11:54] <gloo21> hi
#531 [11:54] <gloo21> what's the issue
#532 [11:55] <Mike1> Me?
#533 [11:55] <gloo21> yah
#534 [11:55] <gloo21> just tell me
#535 [11:55] <Mike1> Well, tried getting some help from a couple people on here before - told me to install something and then they seemed to disappear.
#536 [11:55] <gloo21> hmmm
#537 [11:55] <Mike1> Long story short - Minecraft crashes just as I load into the world.
#538 [11:56] <gloo21> have you deleted and reinstalled
#539 [11:56] <Mike1> Oh, wow, like I haven't tried that already....
#540 [11:56] <gloo21> oh
#541 [11:56] <gloo21> I don't know, sorry
#542 [11:56] <gloo21> can you help me
#543 [11:56] <Mike1> What is your issue?
#544 [11:57] <Mike1> Fair warning, not the best with computers, just know the basics.
#545 [11:57] <gloo21> when I press play on Minecraft, it says the following
#546 [11:57] <gloo21> +Unable to locate the Java runtime.
#547 [11:57] <gloo21> +Error details: Undefined error: 0
#548 [11:57] <gloo21> +Filename on disk:
#549 [11:57] <gloo21> +Path: .
#550 [11:57] <gloo21> +Exists: Directory
#551 [11:57] <Mike1> Okay, no clue whatsoever.
#552 [11:57] * Absol kicked gloo21 from #minecrafthelp (Reason: loo21 :Stop spamming)
#553 [11:59] <Mike1> Well, guessing Grey left?
#554 [11:59] * gloo21 [webchat@035-138-180-209.dhcp.bhn.net] has joined #minecrafthelp
#555 [11:59] <gloo21> sorry
#556 [11:59] <Mike1> Okay, thanks for the help, which ended up doing naught. Bye.
#557 [11:59] * Mike1 [webchat@c-107-5-166-132.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#558 [11:59] <gloo21> idk how to use pastbin
#559 [12:00] <gloo21> sorry, hope you get it fixed
#560 [12:03] <gloo21> hello
#561 [12:04] <gloo21> hello anyone online
#562 [12:04] <gloo21> hello anyone online
#563 [12:05] * gloo21 [webchat@035-138-180-209.dhcp.bhn.net] has left #minecrafthelp
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#567 [12:06] <name6> hey
#568 [12:07] <b1tches> I can't get into my minecraft account
#569 [12:07] <b1tches> and someonee change my gamil
#570 [12:07] <b1tches> to it
#571 [12:07] <name6> so you gmail has been changed
#572 [12:07] <name6> for your account
#573 [12:07] <b1tches> yes
#574 [12:08] <b1tches> the email that i was using for my mc account of Scatride@gmail.com
#575 [12:08] <b1tches> but it got change to SyicoAlt6@gmail.com
#576 [12:08] <name6> have you tried logging in with the gmail you own
#577 [12:08] <b1tches> yes
#578 [12:09] <name6> Idk
#579 [12:09] <name6> sorry
#580 [12:09] <b1tches> all good
#581 [12:09] <name6> can you help
#582 [12:09] <b1tches> have a good day fam
#583 [12:09] <b1tches> have a good day fam
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#585 [12:09] <name6> you too
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#588 [12:12] * halperIamnot [webchat@035-138-180-209.dhcp.bhn.net] has joined #minecrafthelp
#589 [12:12] <halperIamnot> hello
#590 [12:13] * halperIamnot [webchat@035-138-180-209.dhcp.bhn.net] has quit. (Client Quit)
#591 [12:13] * raclos [webchat@na-201-156-87-118.static.avantel.net.mx] has joined #minecrafthelp
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#593 [12:16] * gloomed [webchat@035-138-180-209.dhcp.bhn.net] has joined #minecrafthelp
#594 [12:16] <gloomed> hi
#595 [12:19] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has joined #minecrafthelp
#596 [12:20] <gloomed> hey
#597 [12:23] <gloomed> can someone help me please
#598 [12:24] * Jame2313 [webchat@173-23-143-7.client.mchsi.com] has joined #minecrafthelp
#599 [12:24] * Jame2313 [webchat@173-23-143-7.client.mchsi.com] has joined #minecrafthelp
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#602 [12:26] <Jame2313> My username is ilovecats198 and i haven't been able to log in because i don't have access to my old email and forgot my security questions, i know the answer to two of them but cannot remember the last one. Is there any way to remove these security questions?
#603 [12:27] <gloomed> sorry
#604 [12:27] <gloomed> idk
#605 [12:27] <gloomed> maybe someone else, but not me
#606 [12:27] <Jame2313> ok
#607 [12:27] <Jame2313> thanks though
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#613 [12:50] <Andrew2> i cannot login. i get the message 'account invalid' have followed all online instructions but to no avail
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#617 [13:01] * danielcguire [webchat@79.97.199.187] has joined #minecrafthelp
#618 [13:01] <danielcguire> i cant log into minecraft.net or the launcher but i can log into mojang? any ideas
#619 [13:02] <mom> My son is trying to get on the minecraft java edition for windows 10 but when the progress bar on the Mojang screen gets so close to finished, it says "Java(TM) Platform SE binary is not responding.
#620 [13:04] <urielsalis> ??> mom av/adwcleaner
#621 [13:04] <Absol> mom: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#622 [13:04] <Absol> mom: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
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#624 [13:14] * opticeez [webchat@pool-108-48-30-224.washdc.fios.verizon.net] has joined #minecrafthelp
#625 [13:15] <opticeez> hello, I have an old minecraft account I created in 2010, but I can't migrate it to an email and I'm also not entirely sure what email it's connected to.
#626 [13:15] <urielsalis> ??> opticeez account/send-email
#627 [13:15] <Absol> opticeez: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#628 [13:15] <Absol> opticeez: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#635 [13:53] * OurHobi [webchat@102.186.54.69] has joined #minecrafthelp
#636 [13:54] <OurHobi> Hello. I've been trying to login to my minecraft account on minecraft.net so I can download the launcher (so I can play the game again)
#637 [13:54] * jake [webchat@host-66-253-195-24.txwadmw.waco.tx.us.clients.pavlovmedia.net] has joined #minecrafthelp
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#639 [13:54] <OurHobi> but when I get to the login page and I fill in my email and password then click on the log in button nothing happens.
#640 [13:55] * jake is now known as Guest54227
#641 [13:55] <OurHobi> No error message. nothing.
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#643 [13:55] * Arnas [webchat@cpc152577-sand13-2-0-cust352.16-1.cable.virginm.net] has joined #minecrafthelp
#644 [13:55] <Arnas> Hello Mojang
#645 [13:56] * Cake [webchat@cpe-120-149-223-90.wb03.wa.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#646 [13:57] <OurHobi> Hello?
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#649 [14:02] <Ben10> Whenever I try to play minecraft it freezes or crashes right after launch. Please help.
#650 [14:04] * panda [webchat@109.77.164.3] has joined #minecrafthelp
#651 [14:05] <Arnas> Can someone help me because I am from the UK and whenever I try to login to the minecraft.net site it doesn't work like literally nothing pops up I don't know what to do I want to buy the game?
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#655 [14:07] <panda> everytime i press play in the game launcher it never loads i have been trying for the past hours and noting happend the other day every time i press play a virus would come up thankfuly it stoped an i got rid of them
#656 [14:08] <Guest59285> Hey. It's been a while since I logged into Minecraft. My account is called MagicMrMooshroom but I can't remember the email I used to set up the account with, I hope theres a way of retrieving that info because I'm kinda at a loss
#657 [14:08] <eggshell123> theres no one hear to help
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#661 [14:14] <eggshell123> hello
#662 [14:14] <panda> it would be really lovely if someone help i get it your busy but i spend money on this and for 5 years i have been waiting for this moment but all i get is"..."
#663 [14:14] <eggshell123> im not a help;er im lookin for one
#664 [14:14] <panda> ik
#665 [14:15] <eggshell123> last time i was here a couple months ago there was a bunch of people no theres none and no one responds to direct messages
#666 [14:15] * Frostyne [webchat@dsl-189-173-6-48-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#667 [14:15] <panda> sham
#668 [14:15] * cosmic [webchat@145.sub-174-229-128.myvzw.com] has joined #minecrafthelp
#669 [14:16] <eggshell123> Andrio are you there
#670 [14:16] <cosmic> I have two questions but they aren't really issues
#671 [14:16] <Frostyne> I have anerror where i cant join my microsoft account
#672 [14:17] <Frostyne> Log in*
#673 [14:17] <eggshell123> theres no helpers here and account issues need to be addresed by mojan
#674 [14:17] <eggshell123> mojang
#675 [14:17] <Frostyne> Ok
#676 [14:18] <cosmic> one question is do I have to pay to make a second account when I have minecraft already? the other qestion is how do I change my name in minecraft?
#677 [14:18] <eggshell123> yes you have to pay for a second account
#678 [14:19] <cosmic> how do I change my in game name for minecraft?
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#683 [14:28] <XxDark_ShadesxX> hello
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#685 [14:28] <XxDark_ShadesxX> The login button doenst work what do i do?
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#690 [14:38] <Guest31939> anyone here?
#691 [14:39] <panda> no
#692 [14:40] <Guest31939> yo this blows
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#695 [14:45] * Youssef [webchat@host-156.220.39.196-static.tedata.net] has joined #minecrafthelp
#696 [14:46] <Youssef> Hi
#697 [14:46] <panda> yo
#698 [14:49] <Youssef> Mojang!I have a problem in my minecraft account its:(Minecraft lost password/changed email/not receiving password email) What I Can Do??
#699 [14:50] <Youssef> Please Help!!!
#700 [14:50] <Youssef> Umm Hello?
#701 [14:53] <panda> u wont get any help here
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#704 [14:57] <Marta9> i have expeeded registrations number! help
#705 [14:58] <Marta9> hello?
#706 [15:03] * Galgenvogel [webchat@port-92-192-225-243.dynamic.qsc.de] has joined #minecrafthelp
#707 [15:05] <Galgenvogel> Hello! Uhm after seeing GDQ tonight i wanted to start a round of Minecraft so i tried to login to my account, needed to reset pw, cause i didnt knew anything anymore, but when i want to login with my resetted pw it still says: Wrong email/pw combination, can anybody help? :D
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#720 [15:58] <Electissimi> Hi guys, I'm looking to recover a mojang account that I haven't logged into for several years. Is anyone able to help me?
#721 [16:01] <mattym> Electissimi, What part are you running into an issue with?
#722 [16:02] * Helpmeplease [webchat@modemcable192.96-59-74.mc.videotron.ca] has joined #minecrafthelp
#723 [16:03] <Helpmeplease> Hello
#724 [16:03] <Helpmeplease> Anyone thereÉ
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#727 [16:09] <wonderneo> hello
#728 [16:09] <wonderneo> i have a bug which i like to get fixed on my acc
#729 [16:10] * nicobanche [webchat@78.red-83-32-31.dynamicip.rima-tde.net] has joined #minecrafthelp
#730 [16:10] <nicobanche> hello?
#731 [16:10] <nicobanche> won't let me buy the minecraft
#732 [16:12] * Racecarryan [webchat@072-190-139-047.res.spectrum.com] has joined #minecrafthelp
#733 [16:12] * mmx3 [webchat@c-73-251-196-61.hsd1.va.comcast.net] has joined #minecrafthelp
#734 [16:12] <mmx3> hello
#735 [16:12] <Racecarryan> hi
#736 [16:12] <nicobanche> hi
#737 [16:13] <nicobanche> won't let me buy the minecraft
#738 [16:13] <mmx3> i haven't been able to get into my account if anyone is able to help me with that? have had minecraft since 2011
#739 [16:13] * wonderneo [webchat@ip5f5bd2a5.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#740 [16:14] <Racecarryan> I forgot my Minecraft secur. qs, and my email is gone, how do I get them reset?
#741 [16:14] * nicobanche [webchat@78.red-83-32-31.dynamicip.rima-tde.net] has quit. (Client Quit)
#742 [16:15] <Racecarryan> mmx4 u there
#743 [16:15] <Racecarryan> *3
#744 [16:15] <Racecarryan> *3
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#748 [16:21] <Alex4> i cannot login to my account that i just bought but my friend can?
#749 [16:21] <Cole> So im trying to sign up for minecraft earth and i keep getting a message saying error page not found and then it says could not be found try going to xbox.com
#750 [16:22] <Alex4> does this support page even work?
#751 [16:22] <Cole> Idk
#752 [16:22] <Cole> Xd
#753 [16:23] * Soniquisha [webchat@96-42-44-165.dhcp.ftbg.wi.charter.com] has joined #minecrafthelp
#754 [16:23] <Soniquisha> Hello, anyone there?
#755 [16:23] <Alex4> yes
#756 [16:24] <Cole> Im here
#757 [16:24] <Soniquisha> I'm a old time minecraft player, newly revisiting as of today. I'm wondering if anyone would know if it's possible to retrieve a minecraft account without the original email used, or the transaction ID
#758 [16:24] <Alex4> Please type "123" to get moved to a agent chat
#759 [16:25] <Soniquisha> 123
#760 [16:25] <Cole> go to the log in and at the bottom in small text it
#761 [16:25] <Cole> says a link to that lol im not a helper but i know
#762 [16:26] <Soniquisha> I've read everything there is to read on the Mojang support page, and all of their links just reroute back to their page, none of them were connecting me with any Mojang Support
#763 [16:26] <Alex4> Please type "123" to get moved to a agent chat
#764 [16:27] <Soniquisha> "123"
#765 [16:27] <Soniquisha> Typed it twice now
#766 [16:27] <Alex4> Please type "123" to get moved to a agent chat
#767 [16:27] <Cole> oh just scroll to bottom of each offical minecraft net page and go to contact till it shows a email input
#768 [16:28] * Miguel [webchat@cpe-24-175-94-201.rgv.res.rr.com] has joined #minecrafthelp
#769 [16:28] <Soniquisha> ty
#770 [16:28] <Soniquisha> Much appreciated
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#774 [16:30] <Soniquisha> Cannot find a "Contact" option lmao
#775 [16:30] <Cole> ill send screen shot
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#777 [16:34] <crimz> Question: When launching MC main menu screen it would load everything but the video side of the game (just mirrors whats below it) but i can still click buttons and hear music and sound. Any solutions?
#778 [16:35] <joaquin> hello I want to know because my minecraft does not have the option to be able to introduce shaders to my game
#779 [16:35] <joaquin> PS: my minecraft is 1.14.3
#780 [16:36] <joaquin> you do not have the option in the game to enter shaders
#781 [16:40] <joaquin> hello I want to know because my minecraft does not have the option to be able to introduce shaders to my game
#782 [16:40] <joaquin> you do not have the option in the game to enter shaders
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#784 [16:41] * Oogaboogaman69 [webchat@69.54.146.211] has joined #minecrafthelp
#785 [16:42] <Oogaboogaman69> I purchased one of mojang's gift cards, with the codes you can redeem to download the game, but when I try to redeem the code it gets stuck on "placing order" for hours
#786 [16:42] <Oogaboogaman69> We're talking, five+ hours. Did I get a defective code? Is there a way to fix it?
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#791 [16:58] <Phil> Hi, i recently created my account but i cannot log in
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#795 [17:08] <Phil> I need to do something to log into my new account?
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#797 [17:14] <Kagyu> Hello?
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#803 [17:16] <Vance> The email to reset my security questions will not send
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#808 [17:26] * Teezo [webchat@dhcp-94-10-3e-90-1e-a5.cpe.i-zoom.net] has joined #minecrafthelp
#809 [17:27] <Teezo> I went to download java version of minecraft today cause i got it back in the day when it first came out and i saw that theres a windows 10 version one for free in my account so i went to redeem it and it said its already been redeemed
#810 [17:28] <Teezo> any help?
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#812 [17:30] * flamingchihuahua [webchat@47-35-139-109.dhcp.ftbg.wi.charter.com] has joined #minecrafthelp
#813 [17:31] <flamingchihuahua> hello i need help i am not getting any emails from mojang but i have my account id and stuff
#814 [17:35] * axel [webchat@76-219-217-5.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#815 [17:35] <axel> Hi, I need help with security questions.
#816 [17:36] <axel> hello?
#817 [17:37] * Jay [webchat@CPEac202ebc2313-CMac202ebc2310.cpe.net.cable.rogers.com] has joined #minecrafthelp
#818 [17:37] <flamingchihuahua> i dont think anyone is here
#819 [17:37] <flamingchihuahua> i asked for help like 10 minutes ago
#820 [17:37] <Jay> dang
#821 [17:37] <flamingchihuahua> yeah microsoft/mojang is retarded
#822 [17:37] * Jay [webchat@CPEac202ebc2313-CMac202ebc2310.cpe.net.cable.rogers.com] has quit. (Client Quit)
#823 [17:37] <flamingchihuahua> im pissed i just want my minecraft account back lol
#824 [17:37] <Absol> flamingchihuahua: Please keep it civil
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#832 [18:10] * joe [webchat@c-73-17-159-190.hsd1.ct.comcast.net] has joined #minecrafthelp
#833 [18:12] <joe> When I tried to launch my game, it said " The game crashed whilst initializing game
#834 [18:12] <joe> Error: java.lang.IllegalArgumentException: MALFORMED " . The only thing I did was try to install a texture pack for the first time and then this happened and I don't know what to do. Can anyone help?
#835 [18:14] * Sam [webchat@c-73-72-33-118.hsd1.il.comcast.net] has joined #minecrafthelp
#836 [18:15] <Sam> I changed my email form the one I purchased it with and now i can only play the demo and the game wont show up in the account screen
#837 [18:15] * Mac [webchat@108-236-132-238.lightspeed.gnvlsc.sbcglobal.net] has joined #minecrafthelp
#838 [18:16] <Mac> I am trying to allocate more memory to minecraft, but since the launcher has changed, I am unable to find the option.
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#845 [18:22] <linator123> hello?
#846 [18:22] * Treysef [webchat@65-35-87-140.res.bhn.net] has quit. (Client Quit)
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#848 [18:22] <joe> hello
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#851 [18:36] <Mac> Could anyone please help me find the option to allocate more memory to the launcher? I know that the option used to be under the launch options section, but I don't see it in the launch settings.
#852 [18:38] * Ethan [webchat@c-76-126-110-36.hsd1.ca.comcast.net] has joined #minecrafthelp
#853 [18:38] <Ethan> Hello!
#854 [18:38] <Ethan> Is anyone able to help me out? :)
#855 [18:51] * ani [webchat@172-220-110-192.dhcp.chtrptr.net] has joined #minecrafthelp
#856 [18:51] <ani> hi
#857 [18:52] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has quit. ()
#858 [18:52] <ani> my game is keep crashing
#859 [18:53] * DR2you [webchat@162.250.160.103] has quit. (Quit: webchat.esper.net)
#860 [18:53] <ani> please help me
#861 [18:55] * ani [webchat@172-220-110-192.dhcp.chtrptr.net] has quit. (Client Quit)
#862 [18:56] * Arc [webchat@static-50-53-3-133.bvtn.or.frontiernet.net] has joined #minecrafthelp
#863 [18:57] <Arc> Hello, I have a xbox account with Minecraft. I tried to download Minecraft on PC with the account but it says that my account is not real.
#864 [19:13] * Tammy [webchat@c-73-188-199-30.hsd1.pa.comcast.net] has joined #minecrafthelp
#865 [19:13] <Tammy> hello
#866 [19:16] * Mac [webchat@108-236-132-238.lightspeed.gnvlsc.sbcglobal.net] has quit. (Quit: webchat.esper.net)
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#868 [19:46] <J9> Hey I need some help. So I have an old account dating back maybe 5-7 years. Im trying to log in however the email that was used is gone, and I have no way of getting the transaction ID from 5 years ago. Is there anything I can do?
#869 [19:47] <J9> I appreciate any advice anybody can give me thanks!
#870 [19:50] * BigThink88 [webchat@x4d024e44.dyn.telefonica.de] has joined #minecrafthelp
#871 [19:50] * nick [webchat@47.148.163.213] has joined #minecrafthelp
#872 [19:50] <BigThink88> Hello?
#873 [19:50] <nick> My Minecraft keeps crashing on a mac
#874 [19:51] * nick is now known as Guest83812
#875 [19:51] <BigThink88> I bought the wrong Minecraft version (Windows 10), while using Windows 8.
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#878 [20:05] * ellie [webchat@c-98-238-152-27.hsd1.ca.comcast.net] has joined #minecrafthelp
#879 [20:06] <ellie> Hey, My minecraft wont let me launch because of "Error details: The process cannot access the file because it is being used by another process." please help!!
#880 [20:07] * Ljovasmirnov [webchat@h095195191153.dynamic.dsl.sakhalin.ru] has joined #minecrafthelp
#881 [20:08] <ellie> + espercorn Hey, My minecraft wont let me launch because of "Error details: The process cannot access the file because it is being used by another process." please help!!
#882 [20:08] * mooncraft16 [webchat@71-143-228-179.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#883 [20:09] * loganm2715 [webchat@static-71-165-106-31.lsanca.dsl-w.frontiernet.net] has joined #minecrafthelp
#884 [20:10] <ellie> #minecrafthelp Hey, My minecraft wont let me launch because of "Error details: The process cannot access the file because it is being used by another process." please help!!
#885 [20:10] <mooncraft16> Hey, I have a problem logging into minecraft, whenever I attempt to load minecraft (any version) in I am brought to the mojang loading screen and no matter how long I wait it just sits around 95% loaded, i've tried uninstalling and reinstalling minecraft but that didn't fix it
#886 [20:11] <ellie> + mooncraft16 same but it wont let me launch the game at all and will bring up an error code
#887 [20:12] <loganm2715> I have a Windows 7 laptop and I can no longer play Minecraft:Java Edition. I click start and then it loads almost to 100% and then it crashes and also says not responding. I've tried uninstalling and reinstalling and nothing has seemed to work.
#888 [20:12] * ellie [webchat@c-98-238-152-27.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#889 [20:21] <Ljovasmirnov> Hello! I have problems trying to connect to my friend's server. After some days decided to write about my problem here. Paste gg link — https://paste.gg/p/anonymous/30d3b3ecc1284e8e98e465059a32824f
#890 [20:24] * vidde [webchat@78-71-111-190-no250.tbcn.telia.com] has joined #minecrafthelp
#891 [20:24] <vidde> hello
#892 [20:26] <vidde> im trying to import my old premium acc but it doesnt seem to work'
#893 [20:27] <vidde> Error! Too many failed attempts. Please try again later.
#894 [20:27] <vidde> i waited like an hour but still
#895 [20:27] <vidde> the same mesg
#896 [20:27] <vidde> kinda ireetating
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#900 [20:36] * Tunami [webchat@S0106a456ccdea639.lb.shawcable.net] has joined #minecrafthelp
#901 [20:37] <Tunami> so i'm wanting to get back into minecraft but have forgotten my password and email i used. what do i do?
#902 [20:37] <Tunami> so i'm wanting to get back into minecraft but have forgotten my password and email i used. what do i do?
#903 [20:37] * Tunami [webchat@S0106a456ccdea639.lb.shawcable.net] has left #minecrafthelp
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#905 [20:53] <laumizh> Hello there. I'm currently having a bit of an issue with trying to add a language pack to the game, since I'm translating it into my personal favorite language, toki pona. The pack.mcmeta works fine, and my language appears in the list of options, however I can't add the .lang file to the .jar. Well, I can, but as soon as I start the game, it immed
#906 [20:53] <laumizh> iately deletes my changed .jar and adds a new, unchanged one. If I play offline it tells me it can't launch. I have deleted the meta-inf folder, but it will just replace that too. I am using linux mint and version 1.12.2 of minecraft.
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#909 [21:00] * Oinite [webchat@static24-72-97-70.nb.rev.accesscomm.ca] has joined #minecrafthelp
#910 [21:02] <Oinite> Hello, the game keeps crashing when I try to play it. While the game starts up, it suddenly crashes and gives me this: "The game crashed whilst rendering overlay; Error: dul: Unable to fit: minecraft:burning_skull - size: 64x64 - Maybe try a lower resolution resourcepack?"
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#915 [21:17] <TheRedFalconGT> im trying to downloude shaders and i cant find the java (tm) platform se binary
#916 [21:19] <TheRedFalconGT> nvm thank u
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#918 [21:23] * Dr_Awesimo [webchat@cpe-110-150-27-61.nb08.nsw.asp.telstra.net] has joined #minecrafthelp
#919 [21:32] <Dr_Awesimo> I opened a ticket through the Minecraft support on the 30th of April (thats when I got the confirmation email) . I've been checking the "When will I hear back" to follow the backlog since then and it has now moved onto the 1st of May. Just wondering if that means I should have gotten a reply to the ticket by now or if it could still be some more
#920 [21:32] <Dr_Awesimo> time until I get a reply. Thanks!
#921 [21:33] <Lord_Ralex> What is your ticket number
#922 [21:34] * LeoJooJ08 [webchat@bfb1b414.virtua.com.br] has joined #minecrafthelp
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#924 [21:37] <Dr_Awesimo> 2697075
#925 [21:40] <Lord_Ralex> Passed it on to support, they'll look at it.
#926 [21:40] <Dr_Awesimo> Thanks
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#929 [21:42] <ryan5> So basically i purchased the game many years ago, and im having trouble changing over to a mojang account from my old premium one back in the day
#930 [21:42] <ryan5> is there any way to access your minecraft IGN other than waiting on a reply from the email support?
#931 [21:42] <Frostyne> I need help
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#936 [21:54] * XleathelX [webchat@138.217.42.226] has joined #minecrafthelp
#937 [21:56] <XleathelX> every single time i try and log in it says invalid password or username i have already reset my password and ave waited 24 hours and now 48 hours and still every time i try and log in it gives me the same message this has been happening for almost a week
#938 [21:59] * hunter [webchat@wsip-72-194-253-82.ph.ph.cox.net] has joined #minecrafthelp
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#940 [22:00] * ryanj7019 [webchat@108-220-124-55.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#941 [22:00] <hunter> hey I have bought Minecraft and im in the right account but it still does the demo I sign in with my email to
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#944 [22:07] <Spencer> Hey, I'm having trouble logging into my Minecraft account the past couple of days. I've changed my passwords numerous times and I still can't get it to work. Can anyone help?
#945 [22:07] <Spencer> On the Java version too, sorry
#946 [22:07] <XleathelX> same
#947 [22:22] * Trevor [webchat@108-236-120-13.lightspeed.jcvlfl.sbcglobal.net] has joined #minecrafthelp
#948 [22:22] <Trevor> hello
#949 [22:22] * Mark [webchat@29.33.141.112.sta.dodo.net.au] has joined #minecrafthelp
#950 [22:22] <Mark> hey
#951 [22:22] <Trevor> im trying to launch options on the minecraft launcher and cannot find it
#952 [22:23] <Trevor> the button to use, its not there
#953 [22:23] <Mark> i need help
#954 [22:23] <Trevor> with what
#955 [22:24] * Trevor [webchat@108-236-120-13.lightspeed.jcvlfl.sbcglobal.net] has quit. (Client Quit)
#956 [22:24] <Mark> im getting the message java.net.connectexception connection timed out no further information
#957 [22:25] * Mark [webchat@29.33.141.112.sta.dodo.net.au] has quit. (Client Quit)
#958 [22:25] * Mark [webchat@29.33.141.112.sta.dodo.net.au] has joined #minecrafthelp
#959 [22:25] <Mark> i need help
#960 [22:25] <Mark> im getting the message java.net.connectexception connection timed out no further information
#961 [22:27] <Mark> ???
#962 [22:30] <Mark> hey
#963 [22:33] * hhh [webchat@29.33.141.112.sta.dodo.net.au] has joined #minecrafthelp
#964 [22:34] <hhh> im getting the message java.net.connectexception connection timed out no further information
#965 [22:35] * hhh [webchat@29.33.141.112.sta.dodo.net.au] has quit. (Client Quit)
#966 [22:35] * BigThink88 [webchat@x4d024e44.dyn.telefonica.de] has quit. (Quit: webchat.esper.net)
#967 [22:54] * firedylan [webchat@CPE9050ca19c063-CM9050ca19c060.cpe.net.cable.rogers.com] has joined #minecrafthelp
#968 [22:54] <firedylan> hello?
#969 [22:56] <firedylan> #minecrafthelp hello?
#970 [22:59] <firedylan> GreyVulpine ?
#971 [22:59] <firedylan> anyone here?
#972 [22:59] <firedylan> :(
#973 [23:06] * XleathelX [webchat@138.217.42.226] has quit. (Quit: webchat.esper.net)
#974 [23:07] * Spencer [webchat@199.241.125.139] has quit. (Quit: webchat.esper.net)
#975 [23:07] * Fang [webchat@1.146.141.112.sta.dodo.net.au] has joined #minecrafthelp
#976 [23:08] <Fang> Hi, I am trying to login to Minecraft.net but nothing happens when I click Log In
#977 [23:11] <Fang> Is anyone available now?
#978 [23:12] * Rory [webchat@ppp121-44-94-139.bras1.syd7.internode.on.net] has joined #minecrafthelp
#979 [23:13] <Rory> hi it seems that i have forgot my login details as i made the account many years ago, i have got a new computer and now cannot get the game without paying a second time
#980 [23:14] * jrod [webchat@c-24-91-253-231.hsd1.ma.comcast.net] has joined #minecrafthelp
#981 [23:15] <Fang> have you migrated your account yet?
#982 [23:15] <jrod> cant connect to server, says trustanchors parameter must not be empty
#983 [23:15] <Rory> no have notmigrated account because id o not remember anylogin details...?
#984 [23:15] <Fang> rip
#985 [23:16] <Fang> if you cant remember login details then a computer wont recognise you so i think you might have to buy the game again
#986 [23:16] <Rory> is that my only option?
#987 [23:17] <Fang> i'm not sure, neither am i an operator but definately try ever option before you buy it again
#988 [23:17] <jrod> how to i connect to server if saying parameters must not be empty?
#989 [23:17] <Rory> yeah okay thank you
#990 [23:17] <Fang> i'm not sure sorry mate
#991 [23:17] <Fang> none of the operators seem to be awake lol
#992 [23:18] * Rory [webchat@ppp121-44-94-139.bras1.syd7.internode.on.net] has quit. (Quit: webchat.esper.net)
#993 [23:22] * jman [webchat@162-233-86-135.lightspeed.fyvlar.sbcglobal.net] has joined #minecrafthelp
#994 [23:24] <jman> everytime i hit play it just says "error game crashed" and idk what to do about it
#995 [23:24] * Blyzoh [webchat@d192-24-48-146.try.wideopenwest.com] has joined #minecrafthelp
#996 [23:24] <Blyzoh> Yo
#997 [23:24] <jman> hey
#998 [23:24] <Blyzoh> can you be of assistance jman
#999 [23:24] <Blyzoh> i dont know my email or password
#1000 [23:25] <Blyzoh> like
#1001 [23:25] <Blyzoh> i dont even know if i transferred to a mojang acc
#1002 [23:25] <Blyzoh> please help
#1003 [23:25] * jman [webchat@162-233-86-135.lightspeed.fyvlar.sbcglobal.net] has quit. (Client Quit)
#1004 [23:26] <Blyzoh> can anyone assist ms
#1005 [23:26] <Blyzoh> me*
#1006 [23:26] <Andrio> Fang, can you log in at https://account.mojang.com/ ?
#1007 [23:26] <Andrio> Blyzoh, what was your profile name?
#1008 [23:27] <Blyzoh> My profile name is Blyzoh
#1009 [23:27] <Andrio> Blyzoh, seems you do have a Mojang account.
#1010 [23:27] <Andrio> ??> Blyzoh account/forgot-email
#1011 [23:27] <Absol> Blyzoh: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1012 [23:28] <Blyzoh> thanks. if that doesnt work?
#1013 [23:30] <Fang> Andrio yes
#1014 [23:31] <Fang> i did have a recapcha thingy come up before on minecraft.net too but it hasnt happened since
#1015 [23:32] <Andrio> Blyzoh, then you will need to contact Mojang
#1016 [23:32] <Andrio> ??> Fang tools/HJT
#1017 [23:32] <Absol> Fang: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1018 [23:32] <Absol> Fang: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1019 [23:33] <Blyzoh> andrio how long will it take for them to respond if theyre answering questions from may 1st
#1020 [23:34] <Fang> Absol it wont dl
#1021 [23:34] <Andrio> Blyzoh, about the interval between May 1 and now. unfortunately there's still a very long backlog because of understaffing due to illness.
#1022 [23:34] <Andrio> Fang, is your Internet connection unstable?
#1023 [23:35] <Fang> no
#1024 [23:35] <Fang> like, it says it will start shortly but doesnt
#1025 [23:35] <Fang> oh wait
#1026 [23:35] <Fang> it says Staus: Inactive
#1027 [23:36] <Fang> staus*
#1028 [23:36] <Fang> status*
#1029 [23:36] <Andrio> Fang, try this URL: https://master.dl.sourceforge.net/project/hjt/2.0.5%20beta/HijackThis.exe
#1030 [23:36] <Fang> thanks
#1031 [23:36] <Fang> that worked
#1032 [23:38] <Andrio> ??> Fang info/MCLeaks
#1033 [23:38] <Absol> Fang: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1034 [23:38] <Absol> Fang: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#1035 [23:38] <Andrio> ??> Fang win/hosts/edit
#1036 [23:38] <Absol> Fang: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1037 [23:39] <Absol> Fang: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1038 [23:39] <Fang> oh yeah, someone put that on my computer and i thought i deleted
#1039 [23:39] <Fang> it
#1040 [23:39] <Fang> soz'
#1041 [23:39] * Absol kicked Fang from #minecrafthelp (Reason: ang :Stop spamming)
#1042 [23:55] * Chris38966 [webchat@c-73-123-249-147.hsd1.ma.comcast.net] has joined #minecrafthelp
#1043 [23:56] <Chris38966> hello