#1 [00:00] * Jay11682 [webchat@c-73-95-210-156.hsd1.co.comcast.net] has joined #minecrafthelp
#2 [00:00] <Jay11682> Im back
#3 [00:00] * Gavschro [webchat@c-73-75-90-197.hsd1.il.comcast.net] has joined #minecrafthelp
#4 [00:01] <Gavschro> hey i have a minecraft account that i know the username to but i forgot the email, is there any way to recover that email?
#5 [00:01] <Jay11682> There is nobody here my man
#6 [00:02] <Gavschro> damn
#7 [00:02] <Gavschro> feels bad
#8 [00:02] <Jay11682> God do I hate microsoft and mojang
#9 [00:02] <Jay11682> I literally have the correct account info, but the launcher wont let me login
#10 [00:02] <Gavschro> that sucks amn
#11 [00:02] <Gavschro> man
#12 [00:02] * Gavschro [webchat@c-73-75-90-197.hsd1.il.comcast.net] has quit. (Client Quit)
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#14 [00:04] * Tracer [webchat@150.107.173.219] has joined #minecrafthelp
#15 [00:04] <Tracer> I can't get past the Mojang Screen when I try to launch the game?
#16 [00:05] * mxxvii [webchat@254.sub-174-255-0.myvzw.com] has joined #minecrafthelp
#17 [00:06] * Tracer [webchat@150.107.173.219] has quit. (Client Quit)
#18 [00:06] <mxxvii> hello, i am having trouble switching my minecraft version. it keeps saying that it is being used by another process, how can i fix this??
#19 [00:15] * Uzi [webchat@ip68-4-147-45.oc.oc.cox.net] has joined #minecrafthelp
#20 [00:15] <Uzi> Hello
#21 [00:15] <Uzi> I need help logging into my account, I have the right information and everything it just wont let me log in
#22 [00:16] <Uzi> I have gone on a different computer and it works fine on a different computer, just not my main computer
#23 [00:19] * ish [webchat@S0106bc9b68e68ab3.ed.shawcable.net] has joined #minecrafthelp
#24 [00:19] * BigdaddyTP [webchat@c-73-116-77-99.hsd1.ca.comcast.net] has joined #minecrafthelp
#25 [00:20] <BigdaddyTP> I also want a refund if that’s ok
#26 [00:20] <BigdaddyTP> I have to go till tomorrow
#27 [00:20] <ish> I had a supp ticket because I messed up the migration back in 2015, and they told me to find my transaction ID. so now I finally found it what do i do with it?
#28 [00:20] * BigdaddyTP [webchat@c-73-116-77-99.hsd1.ca.comcast.net] has quit. (Client Quit)
#29 [00:21] * Uzi [webchat@ip68-4-147-45.oc.oc.cox.net] has quit. (Quit: webchat.esper.net)
#30 [00:43] * PempusX [webchat@d-174-140-98-184.fl.cpe.atlanticbb.net] has joined #minecrafthelp
#31 [00:44] <PempusX> anyone getting this crash error on launch "The game crashed whilst initializing game
#32 [00:44] <PempusX> Error: java.lang.RuntimeException: glCheckFramebufferStatus returned unknown status:36061"
#33 [00:44] <PempusX> anyone online?
#34 [00:54] * mimi [webchat@c-73-35-192-24.hsd1.wa.comcast.net] has joined #minecrafthelp
#35 [00:55] * John [webchat@047-048-143-050.biz.spectrum.com] has joined #minecrafthelp
#36 [00:56] * John is now known as Guest3877
#37 [00:56] <Guest3877> I am having an issue redeeming my Windows 10 Version of the game
#38 [00:58] * Guest3877 [webchat@047-048-143-050.biz.spectrum.com] has quit. (Client Quit)
#39 [01:00] * Dorael [webchat@047-048-143-050.biz.spectrum.com] has joined #minecrafthelp
#40 [01:01] <Dorael> Microsoft is saying my Windows 10 Edition's code has already been redeemed but i have never redeemed it
#41 [01:06] * FuryX [webchat@180.244.234.47] has joined #minecrafthelp
#42 [01:06] <FuryX> hello can any1 help me?
#43 [01:06] <FuryX> every time i joined/created a new world it always crashes
#44 [01:06] <FuryX> it says like this
#45 [01:06] <FuryX> The game crashed whilst mouseclicked event handler
#46 [01:06] <FuryX> Error: java.lang.IllegalStateException: failed to create a child event loop
#47 [01:06] * Absol kicked FuryX from #minecrafthelp (Reason: uryX :Stop spamming)
#48 [01:07] <Dorael> kek
#49 [01:10] * John [webchat@cpe-138-130-167-142.qb50.nqld.asp.telstra.net] has joined #minecrafthelp
#50 [01:11] * John is now known as Guest38888
#51 [01:12] <Guest38888> Hello, I have been trying to change my profile name, however it keeps saying my password is incorrect. But it isn't, I've tried changing my password, logging in and out and still nada.
#52 [01:12] * InfiniteHexagon [webchat@173.235.2.202] has joined #minecrafthelp
#53 [01:13] * InfiniteHexagon [webchat@173.235.2.202] has quit. (Client Quit)
#54 [01:13] <Dorael> Try clearing your browser cache
#55 [01:13] <Dorael> (not a mod or anything just my guess)
#56 [01:13] * ish [webchat@S0106bc9b68e68ab3.ed.shawcable.net] has quit. (Quit: webchat.esper.net)
#57 [01:13] <Guest38888> Cool, I'll try it.
#58 [01:13] * Guest38888 [webchat@cpe-138-130-167-142.qb50.nqld.asp.telstra.net] has quit. (Client Quit)
#59 [01:13] * KARL [webchat@061239127004.ctinets.com] has joined #minecrafthelp
#60 [01:14] * KARL [webchat@061239127004.ctinets.com] has quit. (Client Quit)
#61 [01:17] <Dorael> Andrio would you be able to assist me?
#62 [01:42] * BisonTheBryson [webchat@75-175-151-157.xxxx.centurylink.net] has joined #minecrafthelp
#63 [01:42] <BisonTheBryson> hello
#64 [01:42] <BisonTheBryson> i need help in loging in minecraft launcher in my mac
#65 [01:44] <BisonTheBryson> i can log into my laptop with windows 10 just fine, but the mac doesn't work
#66 [01:44] * mimi [webchat@c-73-35-192-24.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#67 [01:44] * John [webchat@cpe-138-130-167-142.qb50.nqld.asp.telstra.net] has joined #minecrafthelp
#68 [01:45] * John is now known as Guest94075
#69 [01:46] <Guest94075> Hello, I have been trying to change my profile name, however am met with an "incorrect password" message everytime despite the password being my password. I've tried logging out and in and changing the password. Nothing seems to work.
#70 [01:47] * bray [webchat@99-132-77-242.lightspeed.pcbhca.sbcglobal.net] has joined #minecrafthelp
#71 [01:48] <BisonTheBryson> Guest94075 i have that smae problem too
#72 [01:48] <BisonTheBryson> same*
#73 [01:48] <Guest94075> Right? super annoying.
#74 [01:48] <BisonTheBryson> yep
#75 [01:48] <BisonTheBryson> u play pc or mac
#76 [01:48] <Guest94075> PC
#77 [01:48] <BisonTheBryson> cause my problem is super annoying
#78 [01:48] <Guest94075> you?
#79 [01:48] <BisonTheBryson> mac
#80 [01:48] <bray> my minecraft version 1.14.3 says that most of my servers are out dated
#81 [01:49] <BisonTheBryson> but its weird
#82 [01:49] <BisonTheBryson> i cant login to minecraft launcher
#83 [01:49] <Guest94075> that is weird
#84 [01:49] <bray> does anyone else have my prolem
#85 [01:49] <BisonTheBryson> my username and password is right
#86 [01:49] <BisonTheBryson> but it still says "Invalid Username or Password"
#87 [01:49] <bray> my minecraft version 1.14.3 says that most of my servers are out dated
#88 [01:50] <BisonTheBryson> bray idk
#89 [01:50] <bray> ok
#90 [01:50] <BisonTheBryson> well i cant tell because i cant pla minecraft for a while
#91 [01:50] <BisonTheBryson> play*
#92 [01:50] <Guest94075> Guess we just sit with lame usernames till we find a fix.
#93 [01:51] <BisonTheBryson> mhmm
#94 [01:51] <BisonTheBryson> i just got the game like 3 days ago
#95 [01:51] <BisonTheBryson> and then this happened
#96 [01:51] <bray> its weird because i just got minecraft today and its already having problems
#97 [01:51] <Guest94075> Damn, I've just logged in the past week after not playing for like 5yrs
#98 [01:51] <BisonTheBryson> bruh i just to play some craftmine rn
#99 [01:52] <BisonTheBryson> but im stuck with the dumb message
#100 [01:52] <bray> it wont let me go on my servers:(
#101 [01:52] <Guest94075> Well, good luck with your respective problems guys.
#102 [01:52] <BisonTheBryson> oop u too
#103 [01:53] <BisonTheBryson> well ima go now
#104 [01:53] <BisonTheBryson> gl bray
#105 [01:53] <BisonTheBryson> gl bray
#106 [01:53] * BisonTheBryson [webchat@75-175-151-157.xxxx.centurylink.net] has left #minecrafthelp
#107 [01:53] <bray> what does gl mean
#108 [01:53] <Dorael> Good Luck
#109 [01:53] <bray> oh
#110 [01:54] * bray [webchat@99-132-77-242.lightspeed.pcbhca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#111 [02:07] * WildWizza [webchat@cpe-58-172-161-78.tb02.tas.asp.telstra.net] has joined #minecrafthelp
#112 [02:09] <WildWizza> I am trying to migrate my old account but I cannot remember the email. I do not even remember ever having one for my old account
#113 [02:11] * WildWizza [webchat@cpe-58-172-161-78.tb02.tas.asp.telstra.net] has quit. (Client Quit)
#114 [02:28] * Trojanba [webchat@31.206.23.140] has joined #minecrafthelp
#115 [02:28] <Trojanba> Hello
#116 [02:30] <Trojanba> I purchased the wrong minecreft edition? What can I do for this issue?
#117 [02:33] * j1 [webchat@70-140-38-81.lightspeed.hstntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#118 [02:34] <Trojanba> How can I get a refund?
#119 [02:38] * hsj0125 [webchat@123.212.244.44] has joined #minecrafthelp
#120 [02:38] <hsj0125> my giftcode error
#121 [02:42] * hsj0125 [webchat@123.212.244.44] has quit. (Client Quit)
#122 [02:45] * Luigi420SV [webchat@190.62.244.14] has joined #minecrafthelp
#123 [02:46] * yolmoz [webchat@167-179-136-116.a7b388.mel.nbn.aussiebb.net] has joined #minecrafthelp
#124 [02:46] <Luigi420SV> Hello, If i think i had my user stolen, am I stuck to have to wait 2 months before being able to receive a reply :(?
#125 [02:46] <Luigi420SV> not getting password reset emails
#126 [02:46] <Luigi420SV> nevermind
#127 [02:47] * Luigi420SV [webchat@190.62.244.14] has quit. (Client Quit)
#128 [02:47] * yolmoz [webchat@167-179-136-116.a7b388.mel.nbn.aussiebb.net] has quit. (Client Quit)
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#130 [02:56] * bec [webchat@cpe-110-150-36-250.nb08.nsw.asp.telstra.net] has joined #minecrafthelp
#131 [02:57] <Jay> I recently got my friend into minecraft, and wanted to play Realms with him. As soon as he joins the realm, his entire internet lags out, not just minecraft but also discord gets ping spikes, he's unable to watch youtube or use instagram. As soon as he leaves the realm his internet goes back to normal. We live 5 minutes away from eachother. He also
#132 [02:57] <Jay> gets the same problem when joining any server.
#133 [02:57] * bec [webchat@cpe-110-150-36-250.nb08.nsw.asp.telstra.net] has quit. (Client Quit)
#134 [02:58] * Soul [webchat@cpe-108-167-98-97.natsoe.res.rr.com] has joined #minecrafthelp
#135 [02:58] * Soul is now known as Guest69562
#136 [02:59] <Guest69562> I recently have gotten ack into Minecraft like a lot of other and I had had account before the deadline to get windows 10 edition free but I have redeemed the code and it still says I have to buy the windows 10 version
#137 [03:00] * Jay [webchat@default-rdns.vocus.co.nz] has quit. (Client Quit)
#138 [03:12] * webrosc [~webrosc@cpc95042-newt40-2-0-cust88.19-3.cable.virginm.net] has joined #minecrafthelp
#139 [03:20] * helpmefixshitlauncher [webchat@c-3ded225c.42-35-64736c10.bbcust.telenor.se] has joined #minecrafthelp
#140 [03:20] * Absol kicked helpmefixshitlauncher from #minecrafthelp (Reason: elpmefixshitlauncher :Keep it civilized, you are just a human being)
#141 [03:21] * fixlauncher [webchat@c-3ded225c.42-35-64736c10.bbcust.telenor.se] has joined #minecrafthelp
#142 [03:22] <fixlauncher> Help, how do I launch minecraft without the shitty launcher? It refuses to let me login ffs.
#143 [03:22] <Absol> fixlauncher: Please keep it civil
#144 [03:25] * lili [webchat@37.228.236.153] has joined #minecrafthelp
#145 [03:25] <lili> heyo
#146 [03:25] <lili> is anyone getting the issue where they cant log into their mojang account
#147 [03:26] <lili> like mine wont even load
#148 [03:27] <fixlauncher> It refuses to login yes. And no fix in sight.
#149 [03:29] * fixlauncher [webchat@c-3ded225c.42-35-64736c10.bbcust.telenor.se] has quit. (Quit: webchat.esper.net)
#150 [03:30] * lili [webchat@37.228.236.153] has quit. (Quit: webchat.esper.net)
#151 [03:33] * ilmy [webchat@lbn-26-225.tm.net.my] has joined #minecrafthelp
#152 [03:33] <ilmy> i have a problem
#153 [03:33] <ilmy> with launch error failed
#154 [03:34] * ilmy [webchat@lbn-26-225.tm.net.my] has quit. (Client Quit)
#155 [03:35] * lili [webchat@37.228.236.153] has joined #minecrafthelp
#156 [03:35] <lili> so um i cant login to my account
#157 [03:36] <lili> like it wont load what so ever
#158 [03:36] <lili> i click enter and nothing happenes
#159 [04:04] * Will [webchat@host86-159-181-250.range86-159.btcentralplus.com] has joined #minecrafthelp
#160 [04:04] * Will [webchat@host86-159-181-250.range86-159.btcentralplus.com] has quit. (Client Quit)
#161 [04:07] * LovePixelsX [webchat@86-124-240-121.rdsnet.ro] has joined #minecrafthelp
#162 [04:07] <LovePixelsX> hello
#163 [04:07] <LovePixelsX> i need help
#164 [04:07] <LovePixelsX> please
#165 [04:10] * LovePixelsX [webchat@86-124-240-121.rdsnet.ro] has quit. (Client Quit)
#166 [04:10] * Trojanba [webchat@31.206.23.140] has quit. (Quit: webchat.esper.net)
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#168 [04:20] * Amr [webchat@host-41.237.26.127.tedata.net] has joined #minecrafthelp
#169 [04:21] <Amr> hello
#170 [04:21] <Amr> k[k
#171 [04:21] * Amr [webchat@host-41.237.26.127.tedata.net] has quit. (Client Quit)
#172 [05:02] * Duck_ [~Duck@ip-22-199-44.static.duckspike.net] has joined #minecrafthelp
#173 [05:11] * FlamingApe [webchat@ppp141237183164.access.hol.gr] has joined #minecrafthelp
#174 [05:11] <FlamingApe> when i open minecraft launcher it says no connection
#175 [05:11] <FlamingApe> i restarted the router and the pc and nothing happened
#176 [05:22] * black_gamerYT [webchat@41.111.48.62] has joined #minecrafthelp
#177 [05:23] <black_gamerYT> i need work password
#178 [05:24] * black_gamerYT [webchat@41.111.48.62] has quit. (Client Quit)
#179 [05:28] * AJ [webchat@broadband.actcorp.in] has joined #minecrafthelp
#180 [05:29] <AJ> HELLO
#181 [05:30] <AJ> I HAD BOUGHT THE GAME A LONG TIME AGO I AM UNABLE TO LOG BACK IN
#182 [05:36] * FlamingApe [webchat@ppp141237183164.access.hol.gr] has quit. (Quit: webchat.esper.net)
#183 [05:42] * claudienso [webchat@78-134-27-40.v4.ngi.it] has joined #minecrafthelp
#184 [05:42] * Karenkay [webchat@92-244-223-44.dynamic.varnamo.net] has joined #minecrafthelp
#185 [05:43] <claudienso> Hello? I'm getting an issue where I can't log in. It has been a week already, I contacted Mojang but it is taking too long. I've also changed my password twice. I can't login neither in the Minecraft site nor in the launcher
#186 [05:43] <Karenkay> Hi, I started a singleplayer server yesterday that me and my friends played on. Now in the morning, I found my friends houses invluding mine removed by some random islands who spawned from nowhere, why is this?
#187 [05:44] <Karenkay> Why does random islands spawn from nowhere after I leave my singleplayer world for a while and how to I remove it
#188 [05:46] * MANGO [webchat@180-150-80-226.NBN.mel.aussiebb.net] has joined #minecrafthelp
#189 [05:46] <MANGO> hey i having issues with bedrock edition were my redeem code wont work
#190 [05:47] <MANGO> am*
#191 [05:54] * claudienso [webchat@78-134-27-40.v4.ngi.it] has quit. (Quit: webchat.esper.net)
#192 [06:07] * Tarvis97 [webchat@208-38-246-26.wsfdindl.metronetinc.net] has joined #minecrafthelp
#193 [06:08] <Tarvis97> No
#194 [06:08] <Tarvis97> NO
#195 [06:09] * Tarvis97 [webchat@208-38-246-26.wsfdindl.metronetinc.net] has quit. (Client Quit)
#196 [06:12] * Miduzel [webchat@p57B3542E.dip0.t-ipconnect.de] has joined #minecrafthelp
#197 [06:14] <Miduzel> hey! I have a problem to join servers. when I try it, It says: "Not Authenticadet with minecraft.net"
#198 [06:14] * No2ody [webchat@188.55.224.142] has joined #minecrafthelp
#199 [06:14] <No2ody> hello
#200 [06:15] <No2ody> My 1.14.3 mc crashes, any solutions?
#201 [06:23] <Miduzel> why don't anybody answer?
#202 [06:24] <No2ody> theyre probably busy
#203 [06:46] * Wingy [webchat@c-66-31-79-83.hsd1.nh.comcast.net] has joined #minecrafthelp
#204 [06:47] * Wingy [webchat@c-66-31-79-83.hsd1.nh.comcast.net] has quit. (Client Quit)
#205 [07:08] * Sarmat [webchat@77-45-89-104.sta.asta-net.com.pl] has joined #minecrafthelp
#206 [07:09] <Sarmat> Hello I got a problem with launching minecraft on win 10. When I try to launch I get on 7 process crach with exit code 1
#207 [07:14] * Trattis [webchat@c-56fed954.323465-0-69706f6e6c79.bbcust.telenor.se] has joined #minecrafthelp
#208 [07:15] <Trattis> My Minecraft world which I currently use on a Realm seems to not generate any more terrain when you go past a certain point. The world doesn't seem to be able to generate any new chunks. Anyone here who knows any solutions to this problem? . The problems first appeared when the world was updated to 1.14
#209 [07:26] * Lepeshkovich [webchat@109.166.72.29] has joined #minecrafthelp
#210 [07:28] <Lepeshkovich> Hellp
#211 [07:28] <Lepeshkovich> *hello
#212 [07:30] * Sarmat [webchat@77-45-89-104.sta.asta-net.com.pl] has quit. (Quit: webchat.esper.net)
#213 [07:32] * henna [webchat@185.247.132.220] has joined #minecrafthelp
#214 [07:33] <henna> I have minecraft account, and I have played on servers , and techniclauncher. now it says i can only play demo. it was bought from the minecrafts official website a long time ago.
#215 [07:35] * Lepeshkovich [webchat@109.166.72.29] has joined #minecrafthelp
#216 [07:35] <Lepeshkovich> Hello
#217 [07:35] <henna> hey
#218 [07:37] <Lepeshkovich> I used the gift voucher for the Xbox version, and I had to use the PC version...
#219 [07:38] <Lepeshkovich> :(
#220 [07:41] * Lepeshkovich [webchat@109.166.72.29] has quit. (Quit: webchat.esper.net)
#221 [08:18] * Alik [webchat@h188-120-175-21.cust.a3fiber.se] has joined #minecrafthelp
#222 [08:18] <Alik> Hey!
#223 [08:18] <Alik> I have bought minecraft many years ago,
#224 [08:18] <Alik> and now I want to play, is it possible?
#225 [08:22] * Alik [webchat@h188-120-175-21.cust.a3fiber.se] has quit. (Client Quit)
#226 [08:25] * dw1h_ [webchat@51.235.117.224] has joined #minecrafthelp
#227 [08:25] <dw1h_> hello
#228 [08:26] <dw1h_> so ive got some problems with my account
#229 [08:28] <dw1h_> every time I try to login it gives me the massage Invalid username or password but im sure its right
#230 [08:28] <dw1h_> cuz when i log in to the website it works just fine
#231 [08:29] <dw1h_> but not in the Minecraft launcher
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#234 [08:39] * curtn [webchat@83-70-230-27-dynamic.b-ras1.prp.dublin.eircom.net] has joined #minecrafthelp
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#236 [08:47] * LMAOPOGGERS [webchat@cpe-172-72-118-247.carolina.res.rr.com] has joined #minecrafthelp
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#238 [08:56] * Plastewolf [webchat@HSI-KBW-046-005-156-079.hsi8.kabel-badenwuerttemberg.de] has joined #minecrafthelp
#239 [08:57] <Plastewolf> If I own Minecraft on Switch or PS4, can I play the Windows 10 Version (also Bedrock) for free? (if so how?) or do I need to buy it again?
#240 [08:59] * rlk [webchat@172-6-214-220.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#241 [09:01] <rlk> I am trying to install Minecraft Java Edition on ubuntu 18.04. No jar file downloads and the minecraft-launcher does nothing. I have installed Oracle Java 12.0.1, and my eclipse workspace still works. What do I do next?
#242 [09:02] <mattym> Plastewolf, You would need to buy it again.
#243 [09:02] <mattym> rlk, Use Java 8.
#244 [09:02] <rlk> I don't believe Java 8 is available from Oracle any longer.
#245 [09:02] <Plastewolf> and if it were the other way around? Owning it on PC and wanting it for console?
#246 [09:02] <mattym> Plastewolf, Same deal
#247 [09:03] <Plastewolf> alright, thanks a lot
#248 [09:03] <Plastewolf> have a good one
#249 [09:03] * Plastewolf [webchat@HSI-KBW-046-005-156-079.hsi8.kabel-badenwuerttemberg.de] has quit. (Quit: webchat.esper.net)
#250 [09:04] <rlk> I have been warned that openJDK is slower, but if it works at all, that would be an improvement.
#251 [09:04] <mattym> rlk, The Java site should still have the binaries you can manually instal
#252 [09:05] <mattym> install*
#253 [09:05] <rlk> +mattym, are you referring to Oracle Java, or openJDK?
#254 [09:06] <mattym> rlk, Oracles, via the java.com site
#255 [09:06] <mattym> rlk, They still have downloads for the linux binaries of Java 8
#256 [09:07] <mattym> rlk, They also have instructions on how to manually install it on Linux systems.
#257 [09:07] <rlk> +mattym, Thanks, I will try that. Signing off.
#258 [09:07] <rlk> +mattym, Thanks, I will try that. Signing off.
#259 [09:07] * rlk [webchat@172-6-214-220.lightspeed.snantx.sbcglobal.net] has left #minecrafthelp
#260 [09:34] * liv [webchat@229.187.31.213.dyn.plus.net] has joined #minecrafthelp
#261 [09:37] <liv> i am on a mac and it says i am offline what should i do?
#262 [09:49] * Matthew1 [webchat@172.58.172.59] has joined #minecrafthelp
#263 [09:49] <Matthew1> hi
#264 [09:49] * Matthew1 [webchat@172.58.172.59] has quit. (Client Quit)
#265 [09:52] * Selemander [webchat@host-2-100-77-202.as13285.net] has joined #minecrafthelp
#266 [09:54] <Selemander> Hello! My issue has been that I've been trying to join a server and it just says 'encrypting...' for a minute and then times out. I've tried opening the server on multiple devices thinking it has to do with space, I've even tried different wifi connections and nothing seems to fix it. This is a official minecraft that ive purchased and the versio
#267 [09:54] <Selemander> n I need and am using for the server os 1.13.2
#268 [09:59] * mikal [webchat@pool-72-74-24-249.bstnma.fios.verizon.net] has joined #minecrafthelp
#269 [10:00] <mikal> the game crashes once i try to start it up
#270 [10:01] * cxc [webchat@cpe-24-27-50-139.austin.res.rr.com] has joined #minecrafthelp
#271 [10:02] <cxc> For some reason my Minecraft crashes everytime I load it up. What do I do?
#272 [10:03] * MANGO [webchat@180-150-80-226.NBN.mel.aussiebb.net] has quit. (Quit: webchat.esper.net)
#273 [10:03] * cxc [webchat@cpe-24-27-50-139.austin.res.rr.com] has quit. (Client Quit)
#274 [10:06] * Selemander [webchat@host-2-100-77-202.as13285.net] has quit. (Quit: webchat.esper.net)
#275 [10:08] * vintage [webchat@host-2-100-77-202.as13285.net] has joined #minecrafthelp
#276 [10:09] <vintage> Hello! My issue has been that I've been trying to join a server and it just says 'encrypting...' for a minute and then times out. I've tried opening the server on multiple devices thinking it has to do with space, I've even tried different wifi connections and nothing seems to fix it. This is a official minecraft that ive purchased and the versio
#277 [10:09] <vintage> n I need and am using for the server os 1.13.2
#278 [10:09] <Greymagic27> ??> vintage tools/hjt
#279 [10:09] <Absol> vintage: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#280 [10:09] <Absol> vintage: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#281 [10:11] * Flushest [webchat@cpe-24-27-50-139.austin.res.rr.com] has joined #minecrafthelp
#282 [10:12] <Flushest> My Minecraft has no response every time I load it up.
#283 [10:12] <Greymagic27> ??> Flushest av/adwcleaner
#284 [10:12] <Absol> Flushest: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#285 [10:12] <vintage> Okay hopefully that has worked, ive pasted it in
#286 [10:12] <Absol> Flushest: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#287 [10:14] * Flushest [webchat@cpe-24-27-50-139.austin.res.rr.com] has quit. (Client Quit)
#288 [10:16] <Trattis> My Minecraft world which I currently use on a Realm seems to not generate any more terrain when you go past a certain point. The world doesn't seem to be able to generate any new chunks. Anyone here who knows any solutions to this problem? . The problems first appeared when the world was updated to 1.14
#289 [10:17] * Flushest [webchat@cpe-24-27-50-139.austin.res.rr.com] has joined #minecrafthelp
#290 [10:17] <Flushest> Im back
#291 [10:17] <Flushest> I used the cleaner
#292 [10:24] <vintage> Do you see any files I have to delete from that Hijack Log
#293 [10:24] * Flushest [webchat@cpe-24-27-50-139.austin.res.rr.com] has quit. (Quit: webchat.esper.net)
#294 [10:27] * Trattis [webchat@c-56fed954.323465-0-69706f6e6c79.bbcust.telenor.se] has quit. (Quit: webchat.esper.net)
#295 [10:29] * nugmugger [webchat@0543824f.skybroadband.com] has joined #minecrafthelp
#296 [10:30] * nugmugger [webchat@0543824f.skybroadband.com] has quit. (Client Quit)
#297 [10:32] * Joshe [webchat@host86-171-44-107.range86-171.btcentralplus.com] has joined #minecrafthelp
#298 [10:35] <Joshe> Hi, I purchased minecraft Java edition, and I recently decided to move to windows 10 edition to play with some xbox fellows, apparantly, my redemption code has been used, but i have no record of it being used in any of my microsoft accounts, it says it has been used on the 9, February 2019, I know for a fact it hasn't
#299 [10:39] * Toby [webchat@h-52-218.A213.priv.bahnhof.se] has joined #minecrafthelp
#300 [10:40] <Toby> hello
#301 [10:40] * bassl [webchat@82.163.225.72] has joined #minecrafthelp
#302 [10:40] <bassl> Hello
#303 [10:40] <bassl> hello
#304 [10:40] <bassl> can someone help me
#305 [10:40] <Toby> xd
#306 [10:40] <Toby> no
#307 [10:40] <Toby> xd
#308 [10:41] <bassl> why
#309 [10:41] <bassl> anyways
#310 [10:41] * Toby [webchat@h-52-218.A213.priv.bahnhof.se] has quit. (Client Quit)
#311 [10:41] * Toby [webchat@h-52-218.A213.priv.bahnhof.se] has quit. (Client Quit)
#312 [10:41] * Joshe [webchat@host86-171-44-107.range86-171.btcentralplus.com] has left #minecrafthelp
#313 [10:42] <bassl> i bought minecraft on my moms labtop a while ago i fix my labtop today and when i log in it dosent show me that i can download the game
#314 [10:43] <bassl> Hello anyone there
#315 [10:44] * bassl [webchat@82.163.225.72] has quit. (Client Quit)
#316 [10:44] * bassl [webchat@82.163.225.72] has joined #minecrafthelp
#317 [10:45] <bassl> I bought minecraft a while ago on my moms labtop i fixed my old labtop and i cant seem to re dowload it i logged to my acc and it give me the demo ver
#318 [10:46] * Karenkay [webchat@92-244-223-44.dynamic.varnamo.net] has quit. (Quit: webchat.esper.net)
#319 [10:48] <bassl> it gives me the free trial
#320 [10:49] * Caleb [webchat@cpe-172-90-84-119.socal.res.rr.com] has joined #minecrafthelp
#321 [10:50] <bassl> hi
#322 [10:52] <Caleb> Hi, I'm having issues downloading the game. Years ago I paid for the game and I recently wanted to start back up again, so I migrated me account. I managed to login on Mojang, but when I click "download" it wants me to pay for it again. It's like it doesn't recognize that I've already paid for it.
#323 [10:52] * bassl [webchat@78.143.236.85] has joined #minecrafthelp
#324 [10:52] <bassl> Hello
#325 [10:53] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has joined #minecrafthelp
#326 [10:53] <bassl> i bought minecrat on my mom labtop a while ago now today i fixed my old labtop and cant download the game it gives me the free tiral
#327 [10:55] * bassl [webchat@78.143.236.85] has quit. (Client Quit)
#328 [10:56] * yash [webchat@210006216172.ctinets.com] has joined #minecrafthelp
#329 [10:56] <yash> hi
#330 [10:56] * yash [webchat@210006216172.ctinets.com] has quit. (Client Quit)
#331 [10:59] * htre23 [webchat@host86-183-116-204.range86-183.btcentralplus.com] has joined #minecrafthelp
#332 [10:59] <htre23> hello?
#333 [10:59] * htre23 [webchat@host86-183-116-204.range86-183.btcentralplus.com] has quit. (Client Quit)
#334 [11:01] * Fla [webchat@ip5f5ad7d9.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#335 [11:02] <Caleb> is anyone able to help?
#336 [11:03] <Fla> Hello, I have been trying to migrate my account, but I have forgotten my password. Therefore, I tried to reset it, but for some reason I am not getting the resetting e-mail. I already have checked the usual issues (spam folder, wrong typed mail, etc.). Does someone have an idea what it might be?
#337 [11:10] * Caleb [webchat@cpe-172-90-84-119.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#338 [11:15] * exotic [webchat@63-226-105-97.east.dsl.telkomsa.net] has joined #minecrafthelp
#339 [11:18] <exotic> I recently installed minecraft again, when i try to launch any version of the game it only downloads a bit and then stops. after about 21 seconds it says "Failed to download file"
#340 [11:24] * aeris311 [webchat@192.241.220.250] has joined #minecrafthelp
#341 [11:26] <aeris311> i reset my password and cant log in to the launcher, or the website on my desktop
#342 [11:26] <aeris311> but i'm logged in on the website on my phone
#343 [11:26] <aeris311> anyone know what to do?
#344 [11:28] * Mathias [webchat@202.144.202.84.customer.cdi.no] has joined #minecrafthelp
#345 [11:30] * TheBert [webchat@185.70.172.85] has joined #minecrafthelp
#346 [11:30] <Mathias> hi, i cant redeem my disabled account.
#347 [11:31] <TheBert> Hello, I bought a minecraft account on July 1, and from that day I try to login but it gives an error, Invalid username or password...
#348 [11:32] * Puujalg [webchat@234-38-50-84.dyn.estpak.ee] has joined #minecrafthelp
#349 [11:32] <Mathias> can someone help me with my acount?
#350 [11:34] * Mathias [webchat@202.144.202.84.customer.cdi.no] has quit. (Quit: webchat.esper.net)
#351 [11:35] * Joel [webchat@h54.213.20.98.static.ip.windstream.net] has joined #minecrafthelp
#352 [11:35] * Joel is now known as Guest99039
#353 [11:36] <Guest99039> I can not migrate my account due to not knowing my username
#354 [11:37] <Puujalg> Hi! Can You tell, what can I do next. Once I bought the game, but computer collapsed and harddisk is changed. On my current new harddisk I don´t have the Minecraft. My paypal transaction ID is 4NV72610WC859721D . This game played my 11year old son.
#355 [11:38] <urielsalis> Puujalg, this is a public channel
#356 [11:38] <Puujalg> Oh, sorry!
#357 [11:38] <urielsalis> Puujalg, and you can just download it again from minecraft.net/download and login with your account
#358 [11:39] * josh0 [webchat@host86-167-93-33.range86-167.btcentralplus.com] has joined #minecrafthelp
#359 [11:39] <aeris311> someone please tell me what to do about the login issue
#360 [11:39] * exotic [webchat@63-226-105-97.east.dsl.telkomsa.net] has quit. (Quit: webchat.esper.net)
#361 [11:39] <urielsalis> ??> aeris311 login/throttle
#362 [11:39] <Absol> aeris311: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#363 [11:39] <Absol> aeris311: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#364 [11:40] <aeris311> but i know my password is correct
#365 [11:40] <josh0> if i have a minecraft account on xbox will i have to pay for minecraft on pc? Or will i be able to just log on to it
#366 [11:40] <aeris311> i already reset it, and can log into mojangs site
#367 [11:40] <aeris311> just not the minecraft site or the launcher
#368 [11:40] <urielsalis> josh0, they are separate games
#369 [11:40] <urielsalis> aeris311, read absol message
#370 [11:40] * Cynist [webchat@aym57-1-78-235-114-8.fbx.proxad.net] has joined #minecrafthelp
#371 [11:41] <aeris311> i read it, that's what i was responding to
#372 [11:41] <josh0> so i will have to play £24 just to play on a different platform?
#373 [11:41] <urielsalis> josh0, yes
#374 [11:42] <Cynist> Hello, i just bought minecraft java edition and i cant connect on the launcher. My informations works on the websites but its impossible to me to connect to the game. could someone help me pls?
#375 [11:42] <urielsalis> Cynist, what happens when you try?
#376 [11:42] <Cynist> It tells me "Invalid username or password"
#377 [11:42] <josh0> on xbox there is two types of minecraft, minecraft xbox one edition and minecraft. what is the difference
#378 [11:43] <josh0> ?
#379 [11:44] <josh0> ..
#380 [11:44] <josh0> ?
#381 [11:44] <josh0> ...
#382 [11:44] <Cynist> let them some time to answer
#383 [11:44] <urielsalis> josh0, what do you mean with 2 types?
#384 [11:44] <josh0> sorry
#385 [11:45] * butterflybabyx [webchat@75-167-186-75.phnx.qwest.net] has joined #minecrafthelp
#386 [11:45] <urielsalis> ??> Cynist tools/hjt
#387 [11:45] <Absol> Cynist: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#388 [11:45] <Absol> Cynist: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#389 [11:45] <Cynist> Okay thank you, i'll brb
#390 [11:45] * Get_Quackd [webchat@ip70-161-82-56.hr.hr.cox.net] has joined #minecrafthelp
#391 [11:45] <josh0> it says there are two different games. i have worlds on both of them but they dont transfer across.
#392 [11:46] <urielsalis> josh0, one of them is the bedrock edition, which is the one with crossplay and maintaned, the other one must be the legacy edition
#393 [11:46] <urielsalis> josh0, I think the one that is just "Minecraft" is bedrock
#394 [11:46] <josh0> ok
#395 [11:46] <josh0> thanks
#396 [11:46] * josh0 [webchat@host86-167-93-33.range86-167.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#397 [11:47] * Puujalg [webchat@234-38-50-84.dyn.estpak.ee] has quit. (Quit: webchat.esper.net)
#398 [11:47] <Cynist> https://paste.ubuntu.com/p/WSq2fbjfn4/ here it is
#399 [11:47] <Get_Quackd> so my question is, how do i fix the mouse drift when im not moving it in game?
#400 [11:48] <urielsalis> Get_Quackd, thats usually caused by your mouse
#401 [11:48] <urielsalis> ??> Cynist info/mcleaks
#402 [11:48] <Absol> Cynist: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#403 [11:48] <Absol> Cynist: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#404 [11:48] <urielsalis> ??> Cynist win/hosts/edit
#405 [11:48] <Absol> Cynist: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#406 [11:48] <Absol> Cynist: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#407 [11:49] <aeris311> there is no help here
#408 [11:49] <aeris311> there is no help here
#409 [11:49] <aeris311> there is no help here
#410 [11:49] <aeris311> there is no help here
#411 [11:49] * Absol kicked aeris311 from #minecrafthelp (Reason: eris311 :Stop spamming)
#412 [11:49] <Get_Quackd> thank you for your help urielsalis, ill see what i can do
#413 [11:49] * aeris311 [webchat@192.241.220.250] has joined #minecrafthelp
#414 [11:49] <aeris311> there is no help here
#415 [11:49] <aeris311> there is no help here
#416 [11:49] <aeris311> there is no help here
#417 [11:49] <aeris311> there is no help here
#418 [11:49] * Absol kicked aeris311 from #minecrafthelp (Reason: eris311 :Stop spamming)
#419 [11:51] <Cynist> After i pasted %SystemRoot%\System32\drivers\etc\hosts it wrote me that: 35.156.90.191 authserver.mojang.com
#420 [11:51] <Cynist> 35.156.90.191 sessionserver.mojang.com
#421 [11:51] * aeris311 [webchat@192.241.220.250] has joined #minecrafthelp
#422 [11:51] <aeris311> there is no help here
#423 [11:51] <aeris311> there is no help here
#424 [11:51] <urielsalis> Cynist, delete those lines
#425 [11:51] <aeris311> there is no help here
#426 [11:51] <aeris311> there is no help here
#427 [11:51] <aeris311> there is no help here
#428 [11:51] <aeris311> there is no help here
#429 [11:51] <aeris311> there is no help here
#430 [11:51] <aeris311> there is no help here
#431 [11:51] <aeris311> there is no help here
#432 [11:51] * Absol kicked aeris311 from #minecrafthelp (Reason: eris311 :Stop spamming)
#433 [11:52] <Cynist> and i save then?
#434 [11:52] <urielsalis> Cynist, yes
#435 [11:52] <Cynist> It's done!
#436 [11:52] <Cynist> Have you saved me?
#437 [11:52] <urielsalis> Cynist, remmeber to reset your password
#438 [11:52] <Cynist> oh yeah imma reset this, brb
#439 [11:53] * Ahmed_Niazi [webchat@188.52.25.47] has joined #minecrafthelp
#440 [11:53] <Ahmed_Niazi> Hello
#441 [11:55] <Cynist> thank you so much urielsalis!!! it works :)
#442 [11:55] * FF [webchat@185.160.166.136] has joined #minecrafthelp
#443 [11:56] <FF> unable to start the minecraft runtime environment this is most likely caused by a corruption
#444 [11:56] <FF> help
#445 [11:57] * _andBeyond [webchat@139.68.115.89.rev.vodafone.pt] has joined #minecrafthelp
#446 [11:57] <_andBeyond> Hey
#447 [11:57] <_andBeyond> I need help.
#448 [11:58] * anon [webchat@38.132.120.110] has joined #minecrafthelp
#449 [11:58] <anon> there is no help here
#450 [11:58] <anon> there is no help here
#451 [11:58] <anon> there is no help here
#452 [11:58] <anon> there is no help here
#453 [11:58] * Absol kicked anon from #minecrafthelp (Reason: non :Stop spamming)
#454 [11:58] * GamerKiller1195 [webchat@42.188.209.57] has joined #minecrafthelp
#455 [11:58] * milad [webchat@x4d0612b2.dyn.telefonica.de] has joined #minecrafthelp
#456 [11:58] <milad> hi
#457 [11:58] <GamerKiller1195> can i know when can i get my email for reset secret password
#458 [11:59] * FF [webchat@185.160.166.136] has quit. (Client Quit)
#459 [11:59] <Ahmed_Niazi> Please help me! My account got comprised and I contacted you then and I waited for 1 and half month without response then I got a message telling me that my account was hacked
#460 [11:59] <Ahmed_Niazi> *deleted
#461 [11:59] <Ahmed_Niazi> I have all proofs
#462 [12:00] <GamerKiller1195> mayb their server offline fro long days
#463 [12:00] * GamerKiller1195 [webchat@42.188.209.57] has quit. (Client Quit)
#464 [12:01] * anony [webchat@pacific1340.us.unmetered.com] has joined #minecrafthelp
#465 [12:01] <anony> there is no help here
#466 [12:01] <anony> there is no help here
#467 [12:01] <anony> there is no help here
#468 [12:01] <anony> there is no help here
#469 [12:01] * Absol kicked anony from #minecrafthelp (Reason: nony :Stop spamming)
#470 [12:02] * anony [webchat@pacific1340.us.unmetered.com] has joined #minecrafthelp
#471 [12:02] <anony> there is no help here
#472 [12:02] <anony> there is no help here
#473 [12:02] <anony> there is no help here
#474 [12:02] <anony> there is no help here
#475 [12:02] * Absol kicked anony from #minecrafthelp (Reason: nony :Stop spamming)
#476 [12:02] * ron [webchat@ip-217-103-41-11.ip.prioritytelecom.net] has joined #minecrafthelp
#477 [12:02] <ron> hello minecrafters
#478 [12:03] <ron> hello
#479 [12:03] * ron [webchat@ip-217-103-41-11.ip.prioritytelecom.net] has quit. (Client Quit)
#480 [12:05] * CaptBigglesworth [webchat@cpc83653-brig20-2-0-cust1996.3-3.cable.virginm.net] has joined #minecrafthelp
#481 [12:05] * TheSlime [webchat@mcable-185.78.188.79.senselan.ch] has joined #minecrafthelp
#482 [12:08] <CaptBigglesworth> Since I updated to 1.14x, I can no longer see various items, such as Purpur,brick, sandstone, red sandstone bricks, and most of all the observer, each iten is just a white blob.
#483 [12:09] <mattym> CaptBigglesworth, Are you using an out of date texture/resource pack?
#484 [12:09] <TheSlime> Hello i have a problem by installing minecraft launcher everytime i try to install the launcher on my pc there is an error: "An Error occured while installation information to disk. Check to make sure enough disk space is available." But i have enough disk space 600 GB.
#485 [12:09] <mattym> TheSlime, Is that free space on the main drive?
#486 [12:09] * _andBeyond [webchat@139.68.115.89.rev.vodafone.pt] has quit. (Quit: webchat.esper.net)
#487 [12:10] * wsdrt [webchat@37.120.147.94] has joined #minecrafthelp
#488 [12:10] <wsdrt> there is no help here
#489 [12:10] <wsdrt> there is no help here
#490 [12:10] <wsdrt> there is no help here
#491 [12:10] * Absol kicked wsdrt from #minecrafthelp (Reason: sdrt :Stop spamming)
#492 [12:10] <TheSlime> Yes
#493 [12:10] <CaptBigglesworth> I don't know, where do I find the up to date one?
#494 [12:10] <mattym> CaptBigglesworth, Are you using a texture/resource pack at all?
#495 [12:11] <mattym> ??> TheSlime win/dxdiag
#496 [12:11] <Absol> TheSlime: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#497 [12:11] * szdfg [webchat@37.120.147.94] has joined #minecrafthelp
#498 [12:11] <szdfg> there is no help here
#499 [12:11] <CaptBigglesworth> Just what comes with the fresh download I think.
#500 [12:11] <szdfg> there is no help here
#501 [12:11] <szdfg> there is no help here
#502 [12:11] * Absol kicked szdfg from #minecrafthelp (Reason: zdfg :Stop spamming)
#503 [12:11] * Cynist [webchat@aym57-1-78-235-114-8.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#504 [12:11] <Fla> Hello, I have been trying to migrate my account, but I have forgotten my password. Therefore, I tried to reset it, but for some reason I am not getting the resetting e-mail. I already have checked the usual issues (spam folder, wrong typed mail, etc.). Does someone have an idea what it might be?
#505 [12:11] * fsgj [webchat@37.120.147.94] has joined #minecrafthelp
#506 [12:12] <fsgj> there is no help here
#507 [12:12] * skulltrooper420 [webchat@167.142.96.165] has joined #minecrafthelp
#508 [12:12] <fsgj> there is no help here
#509 [12:12] <urielsalis> fsgj, had enough?
#510 [12:12] <fsgj> there is no help here
#511 [12:12] * Absol kicked fsgj from #minecrafthelp (Reason: sgj :Stop spamming)
#512 [12:12] <skulltrooper420> use code ninja
#513 [12:12] * skulltrooper420 [webchat@167.142.96.165] has quit. (Client Quit)
#514 [12:12] <mattym> Fla, You will need to contact Mojang support.
#515 [12:13] <mattym> ??> Fla account/send-email
#516 [12:13] <Absol> Fla: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#517 [12:13] <Absol> Fla: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#518 [12:14] <Fla> Thanks mattym and Absol, I already had done that, but it takes ages until they will be able to answer, since they're still one month away from the date of my e-mail (https://help.mojang.com/customer/portal/articles/359446).
#519 [12:14] <Fla> I was hoping you would have an idea
#520 [12:15] <mattym> Fla, Nope, with your situation, you will need to wait for Mojang.
#521 [12:15] * dghj [webchat@209.95.53.223.static.midphase.com] has joined #minecrafthelp
#522 [12:15] <dghj> there is no help here
#523 [12:15] <dghj> there is no help here
#524 [12:15] <dghj> there is no help here
#525 [12:15] * Absol kicked dghj from #minecrafthelp (Reason: ghj :Stop spamming)
#526 [12:15] * Fla [webchat@ip5f5ad7d9.dynamic.kabel-deutschland.de] has quit. (Quit: webchat.esper.net)
#527 [12:16] * aerdy [webchat@209.95.53.223.static.midphase.com] has joined #minecrafthelp
#528 [12:16] <aerdy> there is no help here
#529 [12:16] <aerdy> there is no help here
#530 [12:16] <aerdy> there is no help here
#531 [12:16] * Absol kicked aerdy from #minecrafthelp (Reason: erdy :Stop spamming)
#532 [12:16] <urielsalis> aerdy, you are just going to get banned again
#533 [12:19] * Tom [webchat@253.74.143.150.dyn.plus.net] has joined #minecrafthelp
#534 [12:19] <Tom> Hi, I'm getting a " internal exception java.io.ioexception an existing connection was forcibly closed" error
#535 [12:21] <TheSlime> Absol So i followed the instructions on the webside what i have to do now
#536 [12:21] <mattym> TheSlime, We need the link the instructions had you create.
#537 [12:22] <TheSlime> https://paste.ubuntu.com/p/sbc5mRsqzC/plain/
#538 [12:22] * CaptBigglesworth [webchat@cpc83653-brig20-2-0-cust1996.3-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#539 [12:23] * kjtyrf [webchat@185.183.107.182] has joined #minecrafthelp
#540 [12:23] <mattym> TheSlime, The free space is not on your main drive.
#541 [12:23] <kjtyrf> there is no help here
#542 [12:23] * kjtyrf [webchat@185.183.107.182] has quit. (Network ban)
#543 [12:24] <TheSlime> mattym ok?
#544 [12:25] * James [webchat@c-73-235-154-64.hsd1.ca.comcast.net] has joined #minecrafthelp
#545 [12:25] <mattym> TheSlime, You can either try cleaning up some space on the main drive, or setting the game to install to another, but for this to work best it will still need a little space on the main drive.
#546 [12:25] <TheSlime> mattym how many space i need?
#547 [12:25] * James [webchat@c-73-235-154-64.hsd1.ca.comcast.net] has quit. (Client Quit)
#548 [12:26] <mattym> TheSlime, Depends on how big the word gets. And your computer needs some reserved free as well. If you cannot make any room, reinstall the game to your other internal drive.
#549 [12:27] * James [webchat@c-73-235-154-64.hsd1.ca.comcast.net] has joined #minecrafthelp
#550 [12:27] <TheSlime> @mattyn it also dont works if i reinstall the game to other internal drive and there i have really 500 GB
#551 [12:28] <James> Anyone know whats wrong my Minecraft? Any time I Launch the actual game itself, (Play on launcher) It loads around 90% Then freezes and just stays like that, I've literally waited and it never worked, (Waited Up To THREE Days)
#552 [12:29] <mattym> TheSlime, Does it give you any more into than the error you wrote here?
#553 [12:29] <mattym> ??> James av/adwcleaner
#554 [12:29] <Absol> James: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#555 [12:29] <Absol> James: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#556 [12:30] <TheSlime> mattym No thats the problem!
#557 [12:31] <mattym> TheSlime, It says the same error about space if you try to install it on the larger hard drive?
#558 [12:31] <TheSlime> mattym Yes
#559 [12:31] * Get_Quackd [webchat@ip70-161-82-56.hr.hr.cox.net] has quit. (Quit: webchat.esper.net)
#560 [12:33] <mattym> TheSlime, Try the instructions here, choose the C drive when tells you to pick a drive. https://support.microsoft.com/en-us/help/4026616/windows-10-disk-cleanup
#561 [12:33] <mattym> TheSlime, After that, try the install again.
#562 [12:33] <mattym> TheSlime, It may take some time.
#563 [12:33] * dev [webchat@173.227.34.154] has joined #minecrafthelp
#564 [12:33] * Shanethatguy [webchat@76-235-25-221.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#565 [12:34] <Shanethatguy> hello
#566 [12:34] <dev> hi there, where should I go for a version 14 server download?
#567 [12:34] <Shanethatguy> idk
#568 [12:34] <Shanethatguy> I have a problem with my The driver does not appear to support OpenGL
#569 [12:34] * cristiancpg [webchat@79.109.16.62.dyn.user.ono.com] has joined #minecrafthelp
#570 [12:34] <Shanethatguy> do you know what to do
#571 [12:35] <mattym> dev, If you load up an install for that version in the launcher, it should give you the option to grab the server.
#572 [12:35] * Gavin [webchat@71-80-96-38.dhcp.jcsn.tn.charter.com] has joined #minecrafthelp
#573 [12:35] <cristiancpg> I would like to know if I can change the minecraft from windows 10 edition to java edition
#574 [12:35] <dev> mattym oh, each time I try to get to that page it says "sorry its missing"
#575 [12:36] * Shanethatguy [webchat@76-235-25-221.lightspeed.sntcca.sbcglobal.net] has quit. (Client Quit)
#576 [12:36] <mattym> dev, For which exact version?
#577 [12:36] * JohnIsCool_07 [webchat@205.178.117.4] has joined #minecrafthelp
#578 [12:36] <dev> 1.14.3
#579 [12:36] * TheBert [webchat@185.70.172.85] has quit. (Quit: webchat.esper.net)
#580 [12:37] <Gavin> Hello, I've been struggling to migrate my Minecraft account to a Mojang account for some time now. I have no idea what e-mail is originally registered with my account, and I've guessed every e-mail I can remember including that of my parents'. My account was made in 2011 so it's been a long time since then and I have no memory of what e-mail is lin
#581 [12:37] <Gavin> ked to my account. Please help.
#582 [12:37] <cristiancpg> buy a key thinking it was for the java edition and buy one for windows 10
#583 [12:38] <cristiancpg> i need help
#584 [12:39] * turtlepower1011 [webchat@c-73-211-200-13.hsd1.il.comcast.net] has joined #minecrafthelp
#585 [12:39] * cristiancpg [webchat@79.109.16.62.dyn.user.ono.com] has quit. (Quit: webchat.esper.net)
#586 [12:40] <dev> mattym oh I got it! nvm
#587 [12:41] <turtlepower1011> hello! im not sure if this is the right channel for this issue, but whenever I click on the minecraft launcher, it just wont start. I press it and my mouse looks like its loading but it never ends up actually starting minecraft. :(
#588 [12:44] <JohnIsCool_07> My Minecraft is running really bad. My computer is Core i7-9700K (8 core) CPU, 16 GB RAM, Nvidia GeForce RTX 2070 8gb. I used to get like 900 FPS max with 2GB ram allocated and now I'm getting like 50 FPS with 8GB RAM. I added more ram because my game crashed from not having enough memory.
#589 [12:44] <JohnIsCool_07> I use a 32x texture pack
#590 [12:47] <JohnIsCool_07> my memory keeps increasing from 20% to 50% then dropping back down
#591 [12:47] <JohnIsCool_07> in the F3 menu
#592 [12:47] * anedrexd [webchat@179.6.218.17] has joined #minecrafthelp
#593 [12:48] * ron [webchat@ip-217-103-41-11.ip.prioritytelecom.net] has joined #minecrafthelp
#594 [12:48] <ron> hi
#595 [12:48] <ron> any1 here?
#596 [12:49] <anedrexd> When I enter to forget my password and I put my email, mojang does not send me any verification email. What I do? I can not enter my account for months.
#597 [12:49] <anedrexd> pls , help me
#598 [12:49] <anedrexd> YES
#599 [12:50] <anedrexd> ron¡?
#600 [12:51] <ron> hi i have a issue with veryfing my account
#601 [12:51] * Nudgie [webchat@8ta-246-28-143.telkomadsl.co.za] has joined #minecrafthelp
#602 [12:51] <turtlepower1011> ahhh i have an issue with starting minecraft, i press on the launcher and my mouse loads but it never ends up starting minecraft
#603 [12:51] <anedrexd> me too
#604 [12:51] <Nudgie> hey there
#605 [12:51] <turtlepower1011> hello
#606 [12:52] <ron> bruh i cant verify my account because i cant pay with visa
#607 [12:52] <ron> or any other of the options
#608 [12:52] <Nudgie> just jumped in, hope i dont ask a question already answered
#609 [12:52] <turtlepower1011> no questions have been answered yet
#610 [12:52] <Nudgie> but i cant get in, just bought the game and giving download errors
#611 [12:52] <anedrexd> When I enter to forget my password and I put my email, mojang does not send me any verification email. What I do? I can not enter my account for months.
#612 [12:53] * ron [webchat@ip-217-103-41-11.ip.prioritytelecom.net] has quit. (Client Quit)
#613 [12:53] * Nudgie [webchat@8ta-246-28-143.telkomadsl.co.za] has quit. (Client Quit)
#614 [12:55] <anedrexd> hey¡?
#615 [12:56] * Gavin [webchat@71-80-96-38.dhcp.jcsn.tn.charter.com] has quit. (Quit: webchat.esper.net)
#616 [12:56] * Gavin [webchat@71-80-96-38.dhcp.jcsn.tn.charter.com] has quit. (Quit: webchat.esper.net)
#617 [12:57] * turtlepower1011 [webchat@c-73-211-200-13.hsd1.il.comcast.net] has left #minecrafthelp
#618 [12:57] <TheSlime> mattym It also dont works
#619 [12:58] * anedrexd [webchat@179.6.218.17] has quit. (Quit: webchat.esper.net)
#620 [12:59] <mattym> TheSlime, Same error still?
#621 [13:00] <TheSlime> Yes
#622 [13:01] <mattym> ??> TheSlime tools/hjt
#623 [13:01] <Absol> TheSlime: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#624 [13:01] <Absol> TheSlime: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#625 [13:03] <TheSlime> mattym https://paste.ubuntu.com/p/zddMpYTB8j/
#626 [13:05] <mattym> TheSlime, Have you tried to restart the PC at all since you got the error?
#627 [13:06] <TheSlime> mattym No
#628 [13:06] <mattym> TheSlime, Ok one moment.
#629 [13:06] <mattym> ??> TheSlime av/adwcleaner
#630 [13:06] <Absol> TheSlime: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#631 [13:06] <Absol> TheSlime: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#632 [13:07] * TheSlime [webchat@mcable-185.78.188.79.senselan.ch] has quit. (Quit: webchat.esper.net)
#633 [13:07] * ron [webchat@ip-217-103-41-11.ip.prioritytelecom.net] has joined #minecrafthelp
#634 [13:07] <ron> hello
#635 [13:08] <ron> i cant verify my account because i dont have a credit card, is there no way for me too play realms?
#636 [13:08] <mattym> ron, What do you mean verify?
#637 [13:08] <ron> verify if im a parent
#638 [13:09] <ron> like i cant get into realms unless i do so
#639 [13:09] <mattym> ron, You will need to contact Mojang to get a document to do so.
#640 [13:09] <mattym> ??> ron mojang/email
#641 [13:09] <Absol> ron: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#642 [13:10] <Absol> ron: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#643 [13:10] <ron> that will take awhile right? lol
#644 [13:10] <mattym> ron, Yes
#645 [13:10] <ron> damn
#646 [13:13] * dawsfxg [webchat@177.67.82.218] has joined #minecrafthelp
#647 [13:13] <dawsfxg> koko ni wa shikatanai
#648 [13:14] * MarouaneSerghini [webchat@static.kpn.net] has joined #minecrafthelp
#649 [13:14] * TheSlime [webchat@mcable-185.78.188.79.senselan.ch] has joined #minecrafthelp
#650 [13:15] <MarouaneSerghini> Hello, when i want to login in launcher it says sorry and that it can't connect. plz help
#651 [13:15] <dawsfxg> no hay ayuda aqui
#652 [13:16] <mattym> !ban dawsfxg
#653 [13:16] * Absol kicked dawsfxg from #minecrafthelp (Reason: awsfxg :You have been removed from this channel)
#654 [13:16] <TheSlime> mattym it dont worked
#655 [13:17] <mattym> MarouaneSerghini, Are you using any Proxy,VPN, or Parental Control software?
#656 [13:18] <mattym> TheSlime, I am not sure why its doing that then.
#657 [13:19] <TheSlime> mattym ok how can i conntact the Mojang support?
#658 [13:19] <mattym> TheSlime, For this you will need to check the bug tracker.
#659 [13:19] <TheSlime> ok
#660 [13:19] <mattym> TheSlime, Make an account at bugs.mojang.com
#661 [13:20] <mattym> TheSlime, Check to see if anyone else reported it, if no one has, report it and explain the issue.
#662 [13:23] * dsfvn [webchat@ca7.vpnunlimitedapp.com] has joined #minecrafthelp
#663 [13:23] * Luck4 [webchat@pool-71-179-31-231.bltmmd.fios.verizon.net] has joined #minecrafthelp
#664 [13:23] <dsfvn> il n'y a pas d'aide ici
#665 [13:23] <MarouaneSerghini> i have used a vpn and it still don't work
#666 [13:23] <dsfvn> there's no help here
#667 [13:23] <Luck4> My minecraft gets stuck on the mojang loading screen everytime I try to open
#668 [13:23] <dsfvn> non c'e aiuto qui
#669 [13:23] <Luck4> how I fix that
#670 [13:23] <dsfvn> daar is geen hulp hier nie
#671 [13:23] <mattym> MarouaneSerghini, The idea is not to use one.
#672 [13:24] <mattym> !ban dsfvn
#673 [13:24] * Absol kicked dsfvn from #minecrafthelp (Reason: sfvn :You have been removed from this channel)
#674 [13:24] <mattym> ??> Luck4 av/adwcleaner
#675 [13:24] <Absol> Luck4: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#676 [13:24] <Absol> Luck4: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#677 [13:25] * Luck4 [webchat@pool-71-179-31-231.bltmmd.fios.verizon.net] has quit. (Client Quit)
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#680 [13:28] <Walrus> My login keeps failing and the evening and then in the morning it works again, what can I do about this?
#681 [13:28] <Luck4> whoever helped me, thank you so much it qworks now
#682 [13:28] * mc [webchat@bcdd05c6.skybroadband.com] has joined #minecrafthelp
#683 [13:29] * Luck4 [webchat@pool-71-179-31-231.bltmmd.fios.verizon.net] has quit. (Client Quit)
#684 [13:29] * mc [webchat@bcdd05c6.skybroadband.com] has quit. (Client Quit)
#685 [13:30] <mattym> Walrus, You seem to be using a VPN or Proxy. Those will often get locked out, so its a matter of luck when you can log in.
#686 [13:30] <Walrus> I have a VPN, but it is not on when I start minecraft
#687 [13:30] * Dylan [webchat@63-226-105-97.east.dsl.telkomsa.net] has joined #minecrafthelp
#688 [13:31] <mattym> Walrus, Uninstall it, restart the PC then try again.
#689 [13:31] * raze [webchat@104.247.68.211] has joined #minecrafthelp
#690 [13:32] <Dylan> I keep getting an error while downloading "failed to download file" the name of the file is "realms-1.14.17.jar"
#691 [13:33] <mattym> ??> Dylan error/download
#692 [13:33] <Absol> Dylan: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#693 [13:33] <raze> I'm having problems logging in when I press the log in button after putting in my information all correctly the button just turns gray
#694 [13:33] <mattym> ??> raze tools/hjt
#695 [13:33] <Absol> raze: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#696 [13:33] <Absol> raze: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#697 [13:34] * Walrus [webchat@205-6-132-5.ftth.glasoperator.nl] has joined #minecrafthelp
#698 [13:35] <Walrus> To the guy who helped me that said I needed to de-install my VPN, thanks it worked.
#699 [13:35] * Walrus [webchat@205-6-132-5.ftth.glasoperator.nl] has quit. (Client Quit)
#700 [13:37] * Ahmed_Niazi [webchat@188.52.25.47] has quit. (Quit: webchat.esper.net)
#701 [13:38] <Dylan> https://paste.ubuntu.com/p/RCTMp3pdjh/
#702 [13:38] * DuDeAlmeida [webchat@179-108-178-81.static.nbtos.com.br] has joined #minecrafthelp
#703 [13:38] <DuDeAlmeida> hi?
#704 [13:39] <mattym> ??> Dylan win/reinst
#705 [13:39] <Absol> Dylan: You may need to reinstall the locally installed files that Minecraft puts into place.
#706 [13:39] <Absol> Dylan: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#707 [13:40] <Dylan> could my ISP be a reason I can't download it?
#708 [13:40] <DuDeAlmeida> Good morning, I'm Eduardo, pleasure, I'm Brazilian.
#709 [13:40] <DuDeAlmeida> I'm having problems with my PC and with minecraft
#710 [13:40] <mattym> Dylan, Possible, but its rare.
#711 [13:41] <mattym> DuDeAlmeida, Explain the problem.
#712 [13:41] <Dylan> do you know of any ISP's that cause my problem
#713 [13:42] <mattym> Dylan, None we know of at the moment.
#714 [13:42] <DuDeAlmeida> I do not know how to explain it right
#715 [13:43] <Dylan> deleting my files did not work, it shows another error for a different file now
#716 [13:43] <mattym> ??> Dylan av/adwcleaner
#717 [13:43] <Absol> Dylan: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#718 [13:43] <Absol> Dylan: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#719 [13:43] <DuDeAlmeida> Whenever I enter into Minecraft with the laucher he does not enter, he crash
#720 [13:44] <mattym> ??> DuDeAlmeida launcher/log
#721 [13:44] <Absol> DuDeAlmeida: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#722 [13:44] <DuDeAlmeida> Thanks
#723 [13:44] * ron [webchat@ip-217-103-41-11.ip.prioritytelecom.net] has quit. (Quit: webchat.esper.net)
#724 [13:44] <DuDeAlmeida> my ploblems no logs
#725 [13:45] * Dylan [webchat@63-226-105-97.east.dsl.telkomsa.net] has quit. (Quit: webchat.esper.net)
#726 [13:46] * Daniel_ [webchat@c-73-102-92-54.hsd1.in.comcast.net] has joined #minecrafthelp
#727 [13:46] * Dylan [webchat@63-226-105-97.east.dsl.telkomsa.net] has joined #minecrafthelp
#728 [13:46] <Daniel_> Hello...?
#729 [13:46] <Daniel_> #minecrafthelp hey
#730 [13:47] <Dylan> I restarted my pc and i have done the malwarebytes AdwCleaner, what must i do next
#731 [13:48] <Daniel_> Dylan: I have the perfect solution for you. Go fuck your self
#732 [13:48] <Absol> Daniel_: Please keep it civil
#733 [13:48] * Lord_Ralex kicked Daniel_ from #minecrafthelp (Reason: aniel_ :Daniel_)
#734 [13:48] * Kaduro [webchat@pD9E5B10A.dip0.t-ipconnect.de] has joined #minecrafthelp
#735 [13:48] <mattym> Dylan, Try the game agian.
#736 [13:49] * MarouaneSerghini [webchat@static.kpn.net] has quit. (Quit: webchat.esper.net)
#737 [13:49] <Kaduro> hi ich habe ein problem beim öffnen meines realm immer wen ich ihn starte schmeist er mich nach kurzer zeit raus mit den worten ihre verbindung wurde vom remodehost geschlossen . was muss ich tun habe den server gerade gekauft .?
#738 [13:49] <Dylan> still getting the same error
#739 [13:50] * Cautada [webchat@83.89-11-174.nextgentel.com] has joined #minecrafthelp
#740 [13:50] <Kaduro> yex
#741 [13:50] <Kaduro> yes
#742 [13:52] <Kaduro> hi I have a problem when I open my realm whenever I start him he disgusts me after a short time with the words their connection was closed by the remodehost. what do I have to do have just bought the server?
#743 [13:53] <Dylan> the new file giving me an error is called "patchy-1.1.jar"
#744 [13:54] <Cautada> I am having trouble starting up minecraft, when it starts loading in partway trough it just stops working and i have to force close the window, i can't seem to find out the problem, any aidea on what the cause is. P.S. have tried to reinstall the game.
#745 [13:54] * Zolex [webchat@83-89-96-192-cable.dk.customer.tdc.net] has joined #minecrafthelp
#746 [13:54] <Zolex> Hey, is anybody here?
#747 [13:55] * alencosoft [webchat@75-132-139-177.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#748 [13:55] <Zolex> Is this where people volunteer to help with minecraft related issues?
#749 [13:56] <Cautada> I think so..
#750 [13:56] <urielsalis> Zolex, you can do that here :)
#751 [13:56] <alencosoft> I have 3 accounts but all were registered with one email address. Now I can't seem to access 2 of my accounts
#752 [13:56] <urielsalis> alencosoft, I dont think you can register more than 1 account to the email address
#753 [13:56] <urielsalis> ??> Cautada av/adwcleaner
#754 [13:56] <Absol> Cautada: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#755 [13:56] <Absol> Cautada: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#756 [13:56] <alencosoft> It's an old account. 2010
#757 [13:57] <alencosoft> It used to be that you'd login with your username and not your email address
#758 [13:57] <alencosoft> so, 2 of my accounts don't work for things like skins
#759 [13:57] * Cautada [webchat@83.89-11-174.nextgentel.com] has quit. (Quit: webchat.esper.net)
#760 [13:58] <alencosoft> when I view my profile it only ever lists the one account
#761 [13:58] <urielsalis> alencosoft, not sure if they changed anything around that, you were supposed to migrate a long ago
#762 [13:58] * Alex8 [webchat@174.103.196.131.naveguenet.com.br] has joined #minecrafthelp
#763 [13:58] <alencosoft> k. not helpful
#764 [13:58] <Kaduro> hi I have a problem when I open my realm whenever I start him he disgusts me after a short time with the words their connection was closed by the remodehost. what do I have to do have just bought the server?
#765 [13:59] <urielsalis> ??> Kaduro account/send-email
#766 [13:59] <Absol> Kaduro: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#767 [13:59] <alencosoft> I need to know HOW I can relate my other 2 accounts to 2 unique email addresses
#768 [13:59] <Absol> Kaduro: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#769 [14:00] <Alex8> when it will open the game of an error. what should I do?
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#771 [14:02] <Kaduro> that's a joke I'll also have something from my server at the waiting times is the rausgeschmissenen money
#772 [14:02] <Dylan> my exact error https://paste.ubuntu.com/p/555Y6n6ndX/
#773 [14:03] * Zolex [webchat@83-89-96-192-cable.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#774 [14:04] <Alex8> The game crashed whilst initializing game
#775 [14:04] <Alex8> Error: java.lang.IllegalStateException: The driver does not appear to support framebuffer objects
#776 [14:09] * Kaduro [webchat@pD9E5B10A.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#777 [14:13] <Dylan> is there no other ways to fix my game for this error: https://paste.ubuntu.com/p/555Y6n6ndX/
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#784 [14:38] <CyDraInfinity> Hi, when i try to connect to my realm or a friend realm after a few seconds this erros message appear: Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host pls help, i already unninstall minecraft and java and some other stuff that i saw in internet but the error stays the same
#785 [14:38] * TT [webchat@r-93-95-223-104.consumer-pool.prcdn.net] has joined #minecrafthelp
#786 [14:38] <TT> ???
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#789 [14:40] <CyDraInfinity> Hi, when i try to connect to my realm or a friend realm after a few seconds this erros message appear: Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host pls help, i already unninstall minecraft and java and some other stuff that i saw in internet but the error stays the same
#790 [14:40] <AnnanDaCannon> hello I just installed minecraft Java edition and it keeps saying game crashed every time I try to open it
#791 [14:40] <AnnanDaCannon> from the launcher
#792 [14:41] <AnnanDaCannon> plz help
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#796 [14:45] <thomas> i am in need of help in logging in to my minecraft account
#797 [14:54] <raze> https://paste.ubuntu.com/p/29sjNNCSxj/
#798 [14:54] <raze> sorry for the wait
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#800 [14:55] * john is now known as Guest77371
#801 [14:56] <raze> And another question. Do I have to be logged into the website to log into my launcher because I'm not able to log into my launcher either
#802 [14:57] <Guest77371> Hey im unable to join server and getting io.netty.channel.Abstractchannel$annotatedconnectexception message
#803 [14:57] <Guest77371> i have connecting after disabling firewall
#804 [14:57] <Guest77371> i have tried connected after disabling firewall
#805 [14:57] <Guest77371> i have tried connected after disabling firewall
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#810 [15:05] <thegoldeneel> i'm not sure if this is the right chat but
#811 [15:05] <thegoldeneel> I've been wondering if addons work with java edition?
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#814 [15:09] <Caleb> Hi, years ago, I bought Minecraft and I just recently wanted to start playing it again. I migrated my account and when I try to download the game, it wants me to pay for it again, even if I have already paid for it in the past. *I still have the transaction ID* Please help.
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#818 [15:25] <TaxingBustreal> When ever i try to start up minecraft for the first time (i just downloaded it JAVA) its says every time that
#819 [15:26] <TaxingBustreal> /resources.download.minecraft.net/b9/b920529bff1cd036e2bd1030b5fdb1618e869d79
#820 [15:26] <TaxingBustreal> ErrorDetails The process cannot access the file because it is being used by another process.
#821 [15:27] <CaptBigglesworth> I took your hint about a different recsource pack, downloaded Refrenses Resource 1, no w got everyything back, many thanks.
#822 [15:27] <TaxingBustreal> Attempting to move successful download.Filename on disk: 531c-37a5-2304-4a36Path: C:\Users\jacec\AppData\Local\Temp\531c-37a5-2304-4a36Exists: File
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#826 [15:33] <iQuartzy> Hi
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#829 [15:34] <Austhans> Hey so I think somehow when I downloaded minecraft windows 10 edition it connected to my xbox account on my PC and now it is the xbox version but on my pc
#830 [15:34] <Austhans> So i can log in through the xbox app on my computer but no through the minecraft launcher
#831 [15:36] <Austhans> And when I log in with my email on the minecraft launcher it says I can only play the demo.
#832 [15:38] <Austhans> I want to use the minecraft launcher because on minecraft on the xbox app does not allow me to add any servers.
#833 [15:40] * Charliecka [webchat@dsl-187-144-149-174-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#834 [15:42] <Charliecka> Hi, I was playing minecraft today and my computer turned off (low battery), when I turned it on again my world was not in the list but it was in the ".minecraft" carpet, the save is still there, could somebody help me to restore my world? please :c
#835 [15:58] * Alex6 [webchat@c-73-30-210-175.hsd1.pa.comcast.net] has joined #minecrafthelp
#836 [15:59] <Alex6> I try to sign in on the login site for minecraft.net and the site does not even respond to me hitting the login button.
#837 [16:16] * Buddyo615 [webchat@ip68-108-149-253.lv.lv.cox.net] has joined #minecrafthelp
#838 [16:17] <Buddyo615> Hello, can someone tell me how I can change my email for my minecraft account?
#839 [16:17] <Buddyo615> I lost access to my email...
#840 [16:18] * Farouk [webchat@host-156.204.2.246-static.tedata.net] has joined #minecrafthelp
#841 [16:18] <Farouk> Hello
#842 [16:18] <Farouk> I am having trouble buying minecraft.
#843 [16:19] <Farouk> This message comes up
#844 [16:19] <Farouk> An error occurred while placing order, please verify credit card info and try again
#845 [16:20] <Farouk> Please help me
#846 [16:20] <Farouk> Is anyone here?
#847 [16:20] * Farouk [webchat@host-156.204.2.246-static.tedata.net] has quit. (Client Quit)
#848 [16:21] <Buddyo615> Hello?
#849 [16:21] * Farouk [webchat@host-156.204.2.246-static.tedata.net] has joined #minecrafthelp
#850 [16:21] <Buddyo615> Is anybody there?
#851 [16:21] <Farouk> Yes
#852 [16:21] <Buddyo615> Is any operator there?
#853 [16:21] <Farouk> Nope
#854 [16:22] <Farouk> I am not an operator
#855 [16:22] <Buddyo615> Also, for your problem, are you using a credit card or a visa giftcard
#856 [16:22] <Farouk> MAstercard
#857 [16:22] <Buddyo615> hmmm
#858 [16:22] <Farouk> I get this An error occurred while placing order, please verify credit card info and try again
#859 [16:23] <Buddyo615> Typo maybe, or the credit card company rejected your purchase
#860 [16:23] <Farouk> Maybe
#861 [16:23] <Farouk> Let me go ask my father
#862 [16:23] <Buddyo615> try it again
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#864 [16:29] * revlater [webchat@ip68-110-161-89.no.no.cox.net] has quit. (Client Quit)
#865 [16:32] <Buddyo615> Hello?!?!
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#870 [16:44] * Zeke [webchat@cpe-173-89-118-94.neo.res.rr.com] has joined #minecrafthelp
#871 [16:44] <Zeke> i cant redeem my windows 10 version.
#872 [16:47] * Mr_Grapas [webchat@pc-98-205-86-200.cm.vtr.net] has joined #minecrafthelp
#873 [16:47] * raze [webchat@104.247.68.211] has joined #minecrafthelp
#874 [16:48] <Mr_Grapas> I cant Log in in my pc
#875 [16:48] <raze> https://paste.ubuntu.com/p/29sjNNCSxj/
#876 [16:48] <Mr_Grapas> help
#877 [16:48] <raze> need some help with log in problems
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#879 [16:50] * dan [webchat@108-84-28-231.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#880 [16:50] <dan> hello
#881 [16:51] * dan [webchat@108-84-28-231.lightspeed.tukrga.sbcglobal.net] has quit. (Client Quit)
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#884 [17:23] * CITY [webchat@c-68-49-214-144.hsd1.mi.comcast.net] has joined #minecrafthelp
#885 [17:26] <CITY> I CAN'T DOWNLOAD IT STOPED WHEN DOEW LOADING MY PREPAID MINECRAFT
#886 [17:28] <CITY> CAN YOU HELP ME DOWN LOADING MY PREPAID MINECRAFT PLEASE
#887 [17:30] * CITY [webchat@c-68-49-214-144.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
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#891 [17:40] <daughteroflight> hello ive been having issues with blocks breaking and then the game not registering that they broke.
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#893 [17:48] * Dustin_Aguilar [webchat@187.250.38.255] has joined #minecrafthelp
#894 [17:48] <Dustin_Aguilar> Hi, you speak spanish?
#895 [17:48] * Slamron [webchat@c-73-59-83-205.hsd1.wa.comcast.net] has joined #minecrafthelp
#896 [17:48] <Dustin_Aguilar> Hi, you speak spanish?
#897 [17:50] <Slamron> I'm not able to receive a password reset email
#898 [17:52] * Imnotfunny [webchat@pool-108-30-18-147.nycmny.fios.verizon.net] has joined #minecrafthelp
#899 [17:54] <Imnotfunny> hello?
#900 [17:56] <Imnotfunny> I've been trying to log in, but the password isn't working. I used the "strong recommended" password and copy pasted it, but it didn't work. I tried to send the email to reset the password, but it won't send. I do not know what to do.
#901 [17:58] <Dustin_Aguilar> I buy a gift card to buy the game online and scratch it wrong and erased some digits from the code on the back of the gift card
#902 [18:00] <Imnotfunny> oof. return the card?
#903 [18:00] <Imnotfunny> oof. return the card?
#904 [18:00] * Imnotfunny [webchat@pool-108-30-18-147.nycmny.fios.verizon.net] has left #minecrafthelp
#905 [18:01] <Galaxy_2Alex> Dustin_Aguilar, Contact the place you bought the card from.
#906 [18:03] <Galaxy_2Alex> Slamron, Please refer to this page: https://help.mojang.com/customer/portal/articles/542001
#907 [18:04] * mightyerwa [webchat@50-204-251-2-static.hfc.comcastbusiness.net] has joined #minecrafthelp
#908 [18:04] <mightyerwa> i cannot connect to my sisters lan server
#909 [18:04] <mightyerwa> i get this error
#910 [18:04] <mightyerwa> io.netty.channel.abstractchannel$annotatedconnectexception
#911 [18:04] * Austhans [webchat@c-24-118-76-141.hsd1.mn.comcast.net] has quit. (Quit: webchat.esper.net)
#912 [18:05] <Galaxy_2Alex> mightyerwa, Are you on the same router network?
#913 [18:05] * HPM_MamaKitty [webchat@47-186-74-175.dlls.tx.frontiernet.net] has joined #minecrafthelp
#914 [18:05] <mightyerwa> yes
#915 [18:05] <Galaxy_2Alex> ??> mightyerwa av/adwcleaner
#916 [18:05] <Absol> mightyerwa: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#917 [18:05] <Absol> mightyerwa: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#918 [18:05] <Galaxy_2Alex> ??> mightyerwa av/malwarebytes
#919 [18:05] <Absol> mightyerwa: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#920 [18:05] <Absol> mightyerwa: Download it here: https://www.malwarebytes.org/
#921 [18:05] <Absol> mightyerwa: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
#922 [18:05] <Galaxy_2Alex> mightyerwa, Run both programs on both systems.
#923 [18:06] <mightyerwa> ok
#924 [18:06] <HPM_MamaKitty> Hello. My account was setup as a Child account somehow. When my husband and I get into the account, we use his as the Parental to send verification emails, but when I try to go to the site that allows me to "prove i'm an adult" it tells me that my husbands account is not the parental account, even though it even says it is inside my Profile. Can
#925 [18:06] <HPM_MamaKitty> I get help in this chat, or do I have to wait for Mojang support?
#926 [18:06] <Galaxy_2Alex> HPM_MamaKitty, Please wait for Mojang to reply.
#927 [18:08] * UltraM7mD [webchat@128.234.54.255] has joined #minecrafthelp
#928 [18:08] <UltraM7mD> Hi
#929 [18:08] <Galaxy_2Alex> UltraM7mD, Hello
#930 [18:09] <UltraM7mD> can u help me i have a log in problem
#931 [18:10] <Galaxy_2Alex> UltraM7mD, What problem?
#932 [18:10] <UltraM7mD> in an minecraft launcher i put my email and password and it doesnt work and i change my password and it doesnt work then i change my email and it doesnt work too
#933 [18:11] <Galaxy_2Alex> ??> UltraM7mD tools/hjt
#934 [18:11] <Absol> UltraM7mD: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#935 [18:11] <Absol> UltraM7mD: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#936 [18:11] <UltraM7mD> this problem about 1 - 2 month
#937 [18:12] <mightyerwa> i ran the thing and it did not work
#938 [18:12] <mightyerwa> my sister can connect to my computer
#939 [18:12] <Galaxy_2Alex> mightyerwa, Both programs on both systems
#940 [18:12] <mightyerwa> but i cannot connect to hers
#941 [18:12] <mightyerwa> the world is on her system
#942 [18:12] <Galaxy_2Alex> mightyerwa, Please run both programs on both systems - it could still be Malware on one of the systems.
#943 [18:13] <mightyerwa> i did tho
#944 [18:14] <Galaxy_2Alex> mightyerwa, And you removed everything it found?
#945 [18:14] <UltraM7mD> Absol the text ready
#946 [18:14] <Galaxy_2Alex> UltraM7mD, Please put the link to the paste into this channel.
#947 [18:14] * mightyerwa [webchat@50-204-251-2-static.hfc.comcastbusiness.net] has quit. (Quit: webchat.esper.net)
#948 [18:14] <UltraM7mD> https://paste.ubuntu.com/p/Rs5vTVdxkd/
#949 [18:15] <Galaxy_2Alex> UltraM7mD, A lot of text will be following this message. Please read through the text carefully, from the start to the finish.
#950 [18:15] <Galaxy_2Alex> UltraM7mD, McLeaks and similar tools are known to steal people's account details - they reroute all the data you type into the launcher onto a completely different server that is not Mojang's. There are certain steps you will have to take in order to fix your problem, and your personal data.
#951 [18:15] <Galaxy_2Alex> UltraM7mD, First, delete the program if you still have it, it's probably in your Downloads folder. Next, you will need to edit your Host file.
#952 [18:15] <Galaxy_2Alex> UltraM7mD, To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator. Press File, then Open.
#953 [18:16] <Galaxy_2Alex> UltraM7mD, Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open". Once the window is open, delete the lines containing "mojang.com" (the whole line, probably everything that is in the text file), and save that file.
#954 [18:16] <Galaxy_2Alex> UltraM7mD, Next, change your Minecraft password as soon as possible. If you have also used that exact same password elsewhere, change those passwords as well. After all that, you game should allow you to log in again.
#955 [18:16] <Galaxy_2Alex> UltraM7mD, If you have intentionally used the program, please be aware that using it can get your account permanently suspended. If you ever need an alternate account, you can always buy a new license on https://minecraft.net/
#956 [18:16] * HPM_MamaKitty [webchat@47-186-74-175.dlls.tx.frontiernet.net] has quit. (Quit: webchat.esper.net)
#957 [18:20] * Brandon [webchat@S0106105611a3cf9a.vf.shawcable.net] has joined #minecrafthelp
#958 [18:21] <Brandon> Im trying to join realms and I constantly get client incompatible
#959 [18:21] <Brandon> anybody know what to do?
#960 [18:21] <Galaxy_2Alex> Brandon, Use 1.14.3 with no mods installed at all.
#961 [18:22] <Brandon> yeah thats the version it says im using
#962 [18:22] <Galaxy_2Alex> Brandon, Are you using Optifine?
#963 [18:22] <Dustin_Aguilar> The card is from Mexico
#964 [18:22] <Brandon> actually sorry it says im using version1.14.4
#965 [18:23] <Brandon> pre release
#966 [18:23] <Galaxy_2Alex> Brandon, Prereleases are not supported.
#967 [18:23] <Dustin_Aguilar> you have discord , i have the gift card with me
#968 [18:23] <UltraM7mD> Galaxy_2Alex what should i do with trend micro hijackthis?
#969 [18:23] <Brandon> yeah I do
#970 [18:23] <Galaxy_2Alex> UltraM7mD, ...scroll up, I sent you a lot of text. Please read.
#971 [18:23] <Galaxy_2Alex> Brandon, 1.14.3 is the latest stable version.
#972 [18:24] <Brandon> so just drop the version down?
#973 [18:24] <Galaxy_2Alex> Dustin_Aguilar, Please go back to the store you bought it from and ask them.
#974 [18:24] <UltraM7mD> where is the text?
#975 [18:24] <Galaxy_2Alex> Brandon, Just don't use unstable versions, yes.
#976 [18:24] <UltraM7mD> Galaxy_2Alex my game is still not working
#977 [18:25] <Galaxy_2Alex> UltraM7mD, Scroll up, there are about seven messages that are directed to you.
#978 [18:25] <Galaxy_2Alex> UltraM7mD, Did you remove the Hosts file entries?
#979 [18:25] <Dustin_Aguilar> you speak spanish?
#980 [18:25] <Galaxy_2Alex> Dustin_Aguilar, I don't need to.
#981 [18:26] <UltraM7mD> there is no mojang.com files
#982 [18:26] <Galaxy_2Alex> UltraM7mD, Yes, there are. Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator. Press File, then Open.
#983 [18:26] <Dustin_Aguilar> On the proof of payment, it says that they are not responsible for failures or problems with the card, what can I do then?
#984 [18:26] <Galaxy_2Alex> UltraM7mD, Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open". Once the window is open, delete the lines containing "mojang.com" (the whole line, probably everything that is in the text file), and save that file.
#985 [18:27] <Galaxy_2Alex> Dustin_Aguilar, Contact the store you bought it from. If they cannot help you, there is nothing else you can do.
#986 [18:27] <Galaxy_2Alex> UltraM7mD, Next, change your Minecraft password as soon as possible. If you have also used that exact same password elsewhere, change those passwords as well. After all that, you game should allow you to log in again.
#987 [18:27] <UltraM7mD> what do u mean with delete the lines?
#988 [18:27] <Galaxy_2Alex> UltraM7mD, If you have intentionally used the program, please be aware that using it can get your account permanently suspended. If you ever need an alternate account, you can always buy a new license on https://minecraft.net/
#989 [18:27] <Dustin_Aguilar> So I go to the store where I buy it and fix it there?
#990 [18:28] <Galaxy_2Alex> Dustin_Aguilar, Ask them what to do.
#991 [18:28] <Galaxy_2Alex> UltraM7mD, delete the whole lines in the text file.
#992 [18:28] <Brandon> Galaxy_2Alex that worked. God damn yourr awesome
#993 [18:28] <Brandon> youre
#994 [18:33] <UltraM7mD> sir there is no mojang.com lines
#995 [18:33] <UltraM7mD> can i used the program
#996 [18:34] <Galaxy_2Alex> UltraM7mD, yes there are.
#997 [18:34] <Galaxy_2Alex> UltraM7mD, 35.156.90.191 authserver.mojang.com
#998 [18:34] <Galaxy_2Alex> UltraM7mD, 35.156.90.191 sessionserver.mojang.com
#999 [18:34] <Galaxy_2Alex> UltraM7mD, Remove those lines from the hosts file.
#1000 [18:36] <UltraM7mD> i can't open this website
#1001 [18:36] <Galaxy_2Alex> UltraM7mD, ...you are not supppsed to.
#1002 [18:37] <UltraM7mD> what can i do please help me
#1003 [18:37] <Galaxy_2Alex> UltraM7mD, Here are the instructions for you one last time. Please follow them: https://paste.ubuntu.com/p/zdgKWSv9df/
#1004 [18:45] * Magikarp215 [webchat@71-208-100-7.ftmy.qwest.net] has joined #minecrafthelp
#1005 [18:45] <Magikarp215> hi
#1006 [18:45] <Magikarp215> anyone here?
#1007 [18:45] <Galaxy_2Alex> Magikarp215, Hello
#1008 [18:45] * Lulutriplet1 [webchat@104-128-204-158.wyldmi.fnw.us] has joined #minecrafthelp
#1009 [18:45] <Magikarp215> Hi there, I'm trying to find out where I screwed up.
#1010 [18:45] <UltraM7mD> Galaxy_2Alex do you mean i delete anything in this folder?
#1011 [18:46] <Lulutriplet1> Hi. I just downloaded minecraft yesterday and every time I try to enter a world, my game crashes. I don't know what to do.
#1012 [18:46] <Magikarp215> I bought a card at walmart to redeem for the minecraft game, and I tookit home, and somehow it downloaded java version, but I'm trying to play with my brother one xbox one
#1013 [18:46] <Galaxy_2Alex> UltraM7mD, No. Open the file with Notepad, remove the lines, and save the file.
#1014 [18:46] <Galaxy_2Alex> UltraM7mD, Notepad needs to be opened as Administrator.
#1015 [18:46] <Galaxy_2Alex> ??> Lulutriplet1 launcher/log
#1016 [18:46] <Absol> Lulutriplet1: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1017 [18:47] <Galaxy_2Alex> Magikarp215, Sounds like you bought the wrong Minecraft, sorry.
#1018 [18:47] <UltraM7mD> yes i know but i dont see anylines by mojang.com
#1019 [18:47] <Magikarp215> okay, is there a way for me to exchange or refund it
#1020 [18:47] <Galaxy_2Alex> UltraM7mD, Could you provide a screenshot of what you currently see?
#1021 [18:47] <Magikarp215> it doesn't say java on here
#1022 [18:47] <Galaxy_2Alex> Magikarp215, Contact Walmart.
#1023 [18:47] <Magikarp215> it says minecraft for pc and mac
#1024 [18:47] <Magikarp215> i've already redeemed the code though
#1025 [18:47] <UltraM7mD> i'll try
#1026 [18:47] <UltraM7mD> 5 min
#1027 [18:47] <Galaxy_2Alex> Magikarp215, I don't think there is anything you can do.
#1028 [18:48] <Magikarp215> so i'm just out 25 bucks?
#1029 [18:48] <Magikarp215> minecraft can't switch it over for the remaining 3 dollars, I have to just... pay 50 bucks for a game
#1030 [18:49] <Galaxy_2Alex> Magikarp215, The prepaid cards were made before the name change of the games occured. Also, the Bedrock Edition isn't available on Mac, which is another sign that it is the Java Edition.
#1031 [18:49] <Magikarp215> i've never played before...
#1032 [18:49] <Galaxy_2Alex> Magikarp215, It's definitely not possible with a prepaid card, no.
#1033 [18:49] <Galaxy_2Alex> Magikarp215, The only tip I can give you is to do more thorough research the next time you purchase something like this.
#1034 [18:52] <UltraM7mD> Galaxy_2Alex i have a vid how can i send it?
#1035 [18:53] <Galaxy_2Alex> UltraM7mD, Please make a screenshot of the content of the hosts file.
#1036 [18:53] <Galaxy_2Alex> UltraM7mD, And provide it via Imgur.
#1037 [18:53] <Galaxy_2Alex> ??> UltraM7mD imgur
#1038 [18:53] <Absol> UltraM7mD: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1039 [18:53] <UltraM7mD> i make a vid :)
#1040 [18:54] * Lulutriplet1 [webchat@104-128-204-158.wyldmi.fnw.us] has joined #minecrafthelp
#1041 [18:55] <UltraM7mD> Galaxy_2Alex i make a video not screanshot
#1042 [18:55] <UltraM7mD> can i send it?
#1043 [18:55] * Magikarp215 [webchat@71-208-100-7.ftmy.qwest.net] has quit. (Quit: webchat.esper.net)
#1044 [18:55] <Galaxy_2Alex> UltraM7mD, Please make a screenshot instead, and send it via Imgur.
#1045 [18:55] <Lulutriplet1> Now I can't even get past the loading screen. I'm assuming I should still get the log, right?
#1046 [18:56] <Galaxy_2Alex> Lulutriplet1, Yes.
#1047 [18:57] <UltraM7mD> but my pc language is arabic so i will translate any thing
#1048 [18:57] <Lulutriplet1> https://paste.ubuntu.com/p/xj8dHCXXDW/
#1049 [18:58] <Galaxy_2Alex> Lulutriplet1, Is that after the game has crashed?
#1050 [18:58] <Lulutriplet1> No. I tried to get into the game and it won't go past the loading screen now. I guess that could just be poor internet or something.
#1051 [18:58] <Lulutriplet1> I can try again.
#1052 [18:59] <Galaxy_2Alex> ??> Lulutriplet1 av/adwcleaner
#1053 [18:59] <Absol> Lulutriplet1: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1054 [18:59] <Absol> Lulutriplet1: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1055 [19:03] * Lulutriplet1 [webchat@104-128-204-158.wyldmi.fnw.us] has joined #minecrafthelp
#1056 [19:04] <UltraM7mD> Galaxy_2Alex https://imgur.com/a/ksTf1OX
#1057 [19:05] <Galaxy_2Alex> UltraM7mD, in that box, instead, put %SystemRoot%\System32\drivers\etc\hosts and hit enter.
#1058 [19:06] * staralyte [webchat@cpe-68-201-31-116.sw.res.rr.com] has joined #minecrafthelp
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#1060 [19:06] <staralyte> I keep getting an io.netty error.. after I have been logged into my account for a few minutes?
#1061 [19:07] <Galaxy_2Alex> staralyte, What error?
#1062 [19:08] <UltraM7mD> done
#1063 [19:08] <UltraM7mD> nest what?
#1064 [19:08] <staralyte> IO.netty then it says that I have been disconnected.. its an error but I am already logged in when it happens
#1065 [19:08] <UltraM7mD> next**
#1066 [19:08] <Galaxy_2Alex> UltraM7mD, delete the lines containing "mojang.com", and save the file.
#1067 [19:08] <Galaxy_2Alex> staralyte, I need the full error message.
#1068 [19:08] <UltraM7mD> yeah i did it
#1069 [19:09] <UltraM7mD> then run the minecraft launcher?
#1070 [19:09] <Galaxy_2Alex> UltraM7mD, Reset your password, then run the launcher.
#1071 [19:09] <staralyte> When it happens I am unable to log in again unless I reboot my computer
#1072 [19:09] <Galaxy_2Alex> staralyte, Are you using a VPN?
#1073 [19:10] <UltraM7mD> i have reset it many times
#1074 [19:10] * crafty44 [webchat@adsl-99-35-148-167.dsl.covlil.sbcglobal.net] has joined #minecrafthelp
#1075 [19:10] <UltraM7mD> 4 times i think
#1076 [19:10] <Galaxy_2Alex> UltraM7mD, Reset it one more time, as all previous passwords have been sent to McLeaks.
#1077 [19:10] <Lulutriplet1> https://paste.ubuntu.com/p/7zCrwPNGGt/
#1078 [19:10] <Lulutriplet1> That's from after it crashed.
#1079 [19:10] * crafty44 [webchat@adsl-99-35-148-167.dsl.covlil.sbcglobal.net] has quit. (Client Quit)
#1080 [19:10] <UltraM7mD> k
#1081 [19:10] <staralyte> Io.netty.channel.abstractchannel$annotatedconnectexception timed out
#1082 [19:10] <UltraM7mD> but the last one 1 hour ago
#1083 [19:11] <Galaxy_2Alex> staralyte, Are you using a VPN?
#1084 [19:11] <staralyte> I believe so its my thinkpad edge
#1085 [19:12] <Galaxy_2Alex> staralyte, Disable the VPN, Minecraft does not support those.
#1086 [19:12] <staralyte> ok thank you
#1087 [19:12] <UltraM7mD> done
#1088 [19:12] * staralyte [webchat@cpe-68-201-31-116.sw.res.rr.com] has quit. (Quit: webchat.esper.net)
#1089 [19:12] <UltraM7mD> the what?
#1090 [19:13] <UltraM7mD> then**
#1091 [19:15] <Galaxy_2Alex> UltraM7mD, Run the game, and don't use any illegal tools in the future.
#1092 [19:15] <UltraM7mD> i ran the game and the same thing 'invaild password or username
#1093 [19:16] <Galaxy_2Alex> UltraM7mD, So you remove the lines from the file, then saved the file?
#1094 [19:17] * JacobJB [webchat@181.214.58.146] has joined #minecrafthelp
#1095 [19:18] <UltraM7mD> sry i do something wrong
#1096 [19:18] <UltraM7mD> i didnt run the notepad with adminator
#1097 [19:21] <UltraM7mD> sir i cant run it with adminator
#1098 [19:22] <UltraM7mD> administrator**
#1099 [19:22] <Galaxy_2Alex> UltraM7mD, Ask the computer Administrator to do it for you.
#1100 [19:22] <UltraM7mD> how
#1101 [19:22] <Galaxy_2Alex> UltraM7mD, Ask whoever owns the computer.
#1102 [19:23] <UltraM7mD> im the owner
#1103 [19:23] <UltraM7mD> and the main account
#1104 [19:23] <Galaxy_2Alex> UltraM7mD, Why can't you open Notepad as Administrator?
#1105 [19:23] <UltraM7mD> isk
#1106 [19:23] <UltraM7mD> idk
#1107 [19:27] <UltraM7mD> wait waiit
#1108 [19:27] <UltraM7mD> i did it
#1109 [19:28] <UltraM7mD> Galaxy_2Alex thankssss
#1110 [19:28] <UltraM7mD> my game is runing
#1111 [19:28] <UltraM7mD> thanks sir
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#1113 [19:34] <Lulutriplet1> I still need help btw. Just letting you know in case no one had the chance to look at the log.
#1114 [19:34] <Galaxy_2Alex> ??> Lulutriplet1 av/adwcleaner
#1115 [19:34] <Absol> Lulutriplet1: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1116 [19:34] <Absol> Lulutriplet1: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1117 [19:35] <Lulutriplet1> I did that already and the game loaded. But it still crashed when I tried to enter a world. So I got the new log and sent it. Should I send it again?
#1118 [19:35] <Galaxy_2Alex> Lulutriplet1, Yes please.
#1119 [19:35] <Lulutriplet1> https://paste.ubuntu.com/p/7zCrwPNGGt/
#1120 [19:36] <Galaxy_2Alex> Lulutriplet1, And ypu are sure that is the log after the game crashed?
#1121 [19:37] <Lulutriplet1> Pretty sure. But I try to get it again just to be sure.
#1122 [19:37] <JacobJB> Hi, I'm seeming to be having a problem (if that wasn't obvious since I'm here right now haha..) When I try logging in on the minecraft java launcher It says that the password//username is invalid. I tried to log in on the Minecraft website and this time, in fact nothing happens. The green "login" button turns gray and nothing seems to process, I ca
#1123 [19:37] <JacobJB> n even click off the button and it'll turn back to green. I can wait, so please take you're time, cheers!
#1124 [19:37] <Galaxy_2Alex> ??> Lulutriplet1 launcher/log-txt
#1125 [19:37] <Absol> Lulutriplet1: We need to see your full launcher log, which is created in the game directory.
#1126 [19:37] <Absol> Lulutriplet1: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1127 [19:38] <Galaxy_2Alex> Lulutriplet1, Once again, please copy it after the game has crashed.
#1128 [19:38] <Lulutriplet1> https://paste.ubuntu.com/p/5hcwbRJp5G/
#1129 [19:38] <Galaxy_2Alex> ??> Lulutriplet1 tools/hjt
#1130 [19:38] <Absol> Lulutriplet1: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1131 [19:38] <Absol> Lulutriplet1: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1132 [19:41] <Lulutriplet1> https://paste.ubuntu.com/p/mR6c3QrnM9/
#1133 [19:41] <Lulutriplet1> Is that what you needed?
#1134 [19:41] <Galaxy_2Alex> Lulutriplet1, Burn McAfee with fire.
#1135 [19:41] <Galaxy_2Alex> ??> Lulutriplet1 av/mcafee/uninstall
#1136 [19:41] <Absol> Lulutriplet1: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
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#1139 [19:49] <Lulutriplet1> Okay. It should all be removed now. Do I try to run the game and go into a world again or is there still more I have to do?
#1140 [19:50] * dani [webchat@CPEac202e120093-CMac202e120090.cpe.net.cable.rogers.com] has joined #minecrafthelp
#1141 [19:50] <Galaxy_2Alex> Lulutriplet1, Try to run it now.
#1142 [19:51] * Lulutriplet1 [webchat@104-128-204-158.wyldmi.fnw.us] has quit. (Client Quit)
#1143 [19:52] <dani> Hi! I'm having a problem where mc crashes whenever I try to load into a world, usually at the "Joining World" or "Loading Terrain" part of startup. I've tried reinstalling and that hasn't worked, also the crash reports don't load either. Any suggestions?
#1144 [19:52] <Galaxy_2Alex> ??> dani launcher/log
#1145 [19:52] <Absol> dani: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1146 [19:52] <Galaxy_2Alex> dani, Please copy the log after the game crashes.
#1147 [19:52] * Flathor [webchat@bd22efd6.virtua.com.br] has joined #minecrafthelp
#1148 [19:54] * Lulutriplet1 [webchat@104-128-204-158.wyldmi.fnw.us] has joined #minecrafthelp
#1149 [19:55] <Lulutriplet1> It still isn't working. It lets me in for about three seconds and then tells me "Java(TM) Platform SE Binary has stopped working"
#1150 [19:55] <Galaxy_2Alex> Lulutriplet1, Open the game with version 1.13.2, then disable VBOs and see if the game works.
#1151 [19:57] <dani> https://paste.gg/p/anonymous/3ad12253a13d44f9b272b1ab8363aed9
#1152 [19:58] * Ayzaria [webchat@cpe-107-10-134-107.columbus.res.rr.com] has joined #minecrafthelp
#1153 [19:59] <Galaxy_2Alex> dani, Read the moderator note here: https://bugs.mojang.com/browse/MC-74465
#1154 [20:00] <Ayzaria> Hello :) Looking for help to disable pvp for LAN windows 10
#1155 [20:00] <Galaxy_2Alex> Ayzaria, Bedrock or Java?
#1156 [20:00] <Ayzaria> java
#1157 [20:01] <Ayzaria> much info googled seems outdated :/
#1158 [20:01] <Galaxy_2Alex> Ayzaria, /gamerule pvp false
#1159 [20:01] <Galaxy_2Alex> nevermind
#1160 [20:01] <Ayzaria> no need to create team ?
#1161 [20:02] * beaned [webchat@S0106b81619e8e20e.du.shawcable.net] has joined #minecrafthelp
#1162 [20:02] <beaned> i got a q
#1163 [20:02] <Galaxy_2Alex> Ayzaria, Ah, no, you will probably need to create a seperate server running on your PC instead and modify the server.properties.
#1164 [20:03] <beaned> so i have a fairly good pc, its an i5 8400 and a gtx 1070 but i had this problem where when i load up minecraft its very gittery, looks like its trunnung at 10 fps and my second monitor glitches out, same with audio, anyway to fix??
#1165 [20:03] <Galaxy_2Alex> beaned, Provide us with a screenshot of your game while the F3 screen is open.
#1166 [20:04] * dani [webchat@CPEac202e120093-CMac202e120090.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#1167 [20:04] <Galaxy_2Alex> ??> beaned imgur
#1168 [20:04] <Absol> beaned: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1169 [20:05] * Flathor [webchat@bd22efd6.virtua.com.br] has quit. (Quit: webchat.esper.net)
#1170 [20:05] <beaned> but its on going kinda thing
#1171 [20:05] <beaned> like if i took a sc it would just look normal
#1172 [20:06] * beaned [webchat@S0106b81619e8e20e.du.shawcable.net] has quit. (Client Quit)
#1173 [20:08] <Lulutriplet1> It works now. Do I have to stay in that version for it to work?
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#1177 [20:10] <Dust> Can any one tell me what this error means Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#1178 [20:10] <Galaxy_2Alex> benhunter09, I need those infos.
#1179 [20:10] <Ayzaria> Galaxy_2Alex adding a server is not an option atm, previous versions allowed to add team by creating team, add players, set rules..pvp false... is there any possible way to still make this happen using only the LAN connection vs creating server
#1180 [20:10] <Dustin_Aguilar> Hi
#1181 [20:10] <Dustin_Aguilar> i have a problem
#1182 [20:10] <Galaxy_2Alex> Lulutriplet1, I'm afraid so. Intel (and, if it's a laptop, your laptop manufacturer) are unwilling to keep your device updated.
#1183 [20:11] <Galaxy_2Alex> ??> Dustin_Aguilar win/dxdiag
#1184 [20:11] <Absol> Dustin_Aguilar: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1185 [20:11] <Galaxy_2Alex> Dustin_Aguilar, Apologies, ignore that.
#1186 [20:11] <dani> hi sorry i crashed earlier, i removed _java_options but razer synapse isn't downloaded on my laptop
#1187 [20:11] <Galaxy_2Alex> ??> Dust win/dxdiag
#1188 [20:11] <Absol> Dust: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1189 [20:11] <Galaxy_2Alex> dani, Does it work now.
#1190 [20:12] <Lulutriplet1> Okay. I am hoping to get a new computer in the future that will hopefully be a different kind, which will ideally allow me to use new versions Anyway, thanks!
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#1192 [20:12] <dani> nope, it's giving me this https://paste.gg/p/anonymous/db1b210ce3364ae4ae5ac8cdfa763716
#1193 [20:13] <Dustin_Aguilar> My activation code that I was given in the store does not want to work, is there a solution?, give them my activation code and have it checked
#1194 [20:13] <Galaxy_2Alex> dani, Check your environmental variables again, both local and system ones.
#1195 [20:13] <Galaxy_2Alex> Dustin_Aguilar, Same answer.
#1196 [20:13] <Galaxy_2Alex> Dustin_Aguilar, If you are really desperate, you can try to contact Mojang, but don't expect much.
#1197 [20:13] <Galaxy_2Alex> ??> Dustin_Aguilar mojang/email
#1198 [20:13] <Absol> Dustin_Aguilar: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1199 [20:13] <Absol> Dustin_Aguilar: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1200 [20:15] <Dustin_Aguilar> Can you give me a phone number to contact them?
#1201 [20:15] <Dust> ok will give it a go thanks
#1202 [20:15] <webrosc> Dustin_Aguilar, they do not have phone support
#1203 [20:16] * Francisco [webchat@c-24-130-184-150.hsd1.ca.comcast.net] has joined #minecrafthelp
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#1205 [20:16] <webrosc> plus its currently 3am in Sweden so they would all be asleep
#1206 [20:16] <Galaxy_2Alex> Dust, No, there is only email support.
#1207 [20:16] <dani> what am i checking for? sorry i'm not very tech savvy
#1208 [20:17] <Galaxy_2Alex> dani, Follow the instructions in the moderator note again, and check all variables this time: https://bugs.mojang.com/browse/MC-74465
#1209 [20:18] * notneon12 [webchat@c-73-190-66-71.hsd1.or.comcast.net] has joined #minecrafthelp
#1210 [20:19] <notneon12> Im trying to install optifine but when i try to launch the installer i get a command prompt box that will disappear in under a second
#1211 [20:19] <raze> Absol i have the stuff copied
#1212 [20:19] <Galaxy_2Alex> ??> notneon12 mods
#1213 [20:19] <Absol> notneon12: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1214 [20:19] <Absol> notneon12: You can try seeking help on the forum https://www.minecraftforum.net/forums/support/java-edition-support , or FTB subreddit https://www.reddit.com/r/feedthebeast/
#1215 [20:20] * notneon12 [webchat@c-73-190-66-71.hsd1.or.comcast.net] has quit. (Client Quit)
#1216 [20:20] <raze> Absol
#1217 [20:20] <Galaxy_2Alex> raze, Absol is a bot.
#1218 [20:21] <raze> well i have stuff that i was supposed to send and i never got back
#1219 [20:21] <raze> https://paste.ubuntu.com/p/29sjNNCSxj/
#1220 [20:21] <Ayzaria> looking for help to disable pvp without creating a server... only using LAN, windows 10, java
#1221 [20:21] <Galaxy_2Alex> raze, What was the original error?
#1222 [20:21] <dani> i looked through the variables and _java_options is gone, is there any other ones i'm supposed to delete or edit?
#1223 [20:21] <Galaxy_2Alex> Ayzaria, I don't think you can anymore.
#1224 [20:22] <Galaxy_2Alex> dani, There are two lists in that option window, check both.
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#1227 [20:22] <Ayzaria> speecheless.... w some tears
#1228 [20:22] <raze> It won't let me log into the minecraft website it just turns gray after putting in my email and password
#1229 [20:23] <raze> and it won't let me log into the launcher with the same email and password
#1230 [20:23] <Galaxy_2Alex> raze, Are you sure you ran HJT as an Administrator?
#1231 [20:23] <Galaxy_2Alex> raze, If not, please run it again:
#1232 [20:23] <raze> yes
#1233 [20:24] <dani> i only have temp, tmp & av_appdata in my user variables so it's not there either, would a list from my environment variables help?
#1234 [20:25] <raze> what do you want me to do in HJT
#1235 [20:25] <Galaxy_2Alex> dani, Check the system variables.
#1236 [20:26] <Ayzaria> ok so i need to create a server, can i copy n drop my current world into server or will all progress be lost
#1237 [20:26] <Galaxy_2Alex> Ayzaria, Yes, you can.
#1238 [20:26] <Ayzaria> sweet
#1239 [20:26] <Galaxy_2Alex> raze, Have you ever used McLeaks or similar tools?
#1240 [20:26] <Ayzaria> as simple as going to bin ... copy n drop :)
#1241 [20:26] <raze> No
#1242 [20:26] <Galaxy_2Alex> raze, Restart your router and PC, then try again.
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#1244 [20:28] * Michael [webchat@104.220.183.168] has joined #minecrafthelp
#1245 [20:28] <Michael> hello
#1246 [20:28] <Galaxy_2Alex> Michael, Hello
#1247 [20:28] * Michael is now known as Guest17856
#1248 [20:28] <Guest17856> Hey, my account was stolen recently
#1249 [20:29] <Guest17856> I sent an email but apparently wont get a reply for months:/
#1250 [20:29] <Galaxy_2Alex> ??> Guest17856 account/hacked
#1251 [20:29] <Absol> Guest17856: If you believe that your account was hacked, then please follow these instructions: https://help.mojang.com/customer/portal/articles/361483
#1252 [20:29] <Absol> Guest17856: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1253 [20:29] * qazwed [webchat@h-193-195.A159.priv.bahnhof.se] has joined #minecrafthelp
#1254 [20:29] <Guest17856> it was stolen
#1255 [20:29] <Galaxy_2Alex> Guest17856, Please wait for Mojang to answer.
#1256 [20:29] <Erick> i cant login on minecraft.net and minecraft launcher, but i can login on my mojang account, whenever i try to log in on minecraft.net it just stay the same asking for email and password, and on minecraft launcher it only said invalid username or password
#1257 [20:29] <Guest17856> :/
#1258 [20:29] <Guest17856> it says i have to wait
#1259 [20:29] <Guest17856> 3months +
#1260 [20:29] <Guest17856> why is it so long?
#1261 [20:29] <Galaxy_2Alex> Guest17856, Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#1262 [20:29] <Galaxy_2Alex> ??> Erick tools/hjt
#1263 [20:29] <Absol> Erick: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1264 [20:30] <Absol> Erick: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1265 [20:30] <Guest17856> wait
#1266 [20:30] <qazwed> is there anyway to change my profile name, my account was hacked like a few hours ago and he/she change my profile name... can I change it back without having to wait 30 days?
#1267 [20:30] <Guest17856> what is this?
#1268 [20:31] <Galaxy_2Alex> Guest17856, Minecraft Technical Support.
#1269 [20:31] <Galaxy_2Alex> qazwed, No.
#1270 [20:31] <dani> here's a list of the system variables https://paste.gg/p/anonymous/879a1979d8f242589341419b8b27eca8
#1271 [20:32] <qazwed> damn, thnx anyway! I reported the hack is there anything else i should do?
#1272 [20:32] <Galaxy_2Alex> dani, Well, there is still a _JAVA_OPTIONS somewhere that feeds into Minecraft.
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#1276 [20:32] <Galaxy_2Alex> qazwed, Make sure your password is secure, and don't use a password for more than one website.
#1277 [20:32] <qazwed> thnx
#1278 [20:33] <Ayzaria> Galaxy_2Alex could you kindly toss me a link to download to create server.. as minecraft.net download is only for game n launcher
#1279 [20:33] <raze> Now should I try to log in?
#1280 [20:33] <dani> mmm is there anywhere else or another command where i might be able to find it?
#1281 [20:33] <Galaxy_2Alex> Ayzaria, https://www.minecraft.net/en-us/download/server/
#1282 [20:33] <Galaxy_2Alex> raze, Yes.
#1283 [20:33] <Erick> https://paste.ubuntu.com/p/HQ6m2TtGjD/
#1284 [20:33] <Ayzaria> many thanks galaxy
#1285 [20:34] <Galaxy_2Alex> Erick, Wall of text incoming, please read ALL of it.
#1286 [20:34] <Erick> k
#1287 [20:34] <Galaxy_2Alex> Erick, McLeaks and similar tools are known to steal people's account details - they reroute all the data you type into the launcher onto a completely different server that is not Mojang's. There are certain steps you will have to take in order to fix your problem, and your personal data.
#1288 [20:34] <Galaxy_2Alex> Erick, First, delete the program if you still have it, it's probably in your Downloads folder. Next, you will need to edit your Host file.
#1289 [20:34] <Galaxy_2Alex> Erick, To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator. Press File, then Open.
#1290 [20:34] <Galaxy_2Alex> Erick, Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open". Once the window is open, delete the lines containing "mojang.com" (the whole line, probably everything that is in the text file), and save that file.
#1291 [20:34] <Galaxy_2Alex> Erick, Next, change your Minecraft password as soon as possible. If you have also used that exact same password elsewhere, change those passwords as well. After all that, you game should allow you to log in again.
#1292 [20:34] <Galaxy_2Alex> Erick, If you have intentionally used the program, please be aware that using it can get your account permanently suspended. If you ever need an alternate account, you can always buy a new license on https://minecraft.net/
#1293 [20:35] <raze> And one more question do you need to be logged into minecraft.net to be able to log into your launcher?
#1294 [20:35] <Galaxy_2Alex> dani, Try this: https://www.minecraftforum.net/forums/support/server-support-and/2308731-fixing-working-around-java_options
#1295 [20:35] <Galaxy_2Alex> raze, No.
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#1297 [20:37] * Lord_of_Life [~Lord@77.28.160.198] has joined #minecrafthelp
#1298 [20:38] <raze> It's not working
#1299 [20:38] * Lord_of_Life_ [~Lord@77.28.120.116] has quit. (Ping timeout: 190 seconds)
#1300 [20:38] <Galaxy_2Alex> ??> raze av/adwcleaner
#1301 [20:38] <Absol> raze: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1302 [20:38] <Absol> raze: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
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#1305 [20:49] <Erick> Galaxy_2Alex Thankyou!! i just bought the game a few hours ago and my brother use to play it on ths computer so i guess i know why he was playing it !!
#1306 [20:49] <raze> should i try to log in now
#1307 [20:50] * dani [webchat@CPEac202e120093-CMac202e120090.cpe.net.cable.rogers.com] has joined #minecrafthelp
#1308 [20:50] <Ayzaria> Galaxy_2Alex thank you again, very helpful, all is working :)
#1309 [20:51] <dani> hi sorry i had to restart my laptop, im finally getting into the world but now i just crash as soon as i get in, here's the new error
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#1311 [20:51] <dani> https://paste.gg/p/anonymous/fc0619c4c22b4979b353c74079b41f92
#1312 [20:52] * Erick [webchat@dsl-201-145-61-199-dyn.prod-infinitum.com.mx] has quit. (Quit: webchat.esper.net)
#1313 [20:57] <raze> I've done everything you told me to do and it's still not working
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#1317 [21:02] <dani> ahh okay well i have to go for now, but i really appreciate the help!! i'll be back soon, take care for now guys x
#1318 [21:02] <Eddie5> is there any way to change the e-mail on my account when i can login with the username?
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#1320 [21:06] * m0 [webchat@nc-71-50-139-151.dyn.embarqhsd.net] has joined #minecrafthelp
#1321 [21:07] <m0> is there any way to switch one version for another if i accidentally bought the wrong version?
#1322 [21:07] <m0> I have emailed Mojang but their email system is backed up 2 months
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#1330 [21:37] <tzap> im stuck on the mojang screen and dont know how to get past it
#1331 [21:37] <thatonepigeon> Minecraft quits unexpectedly when I try to launch it
#1332 [21:40] * thatonepigeon [webchat@S010664777d8e93d3.vc.shawcable.net] has quit. (Client Quit)
#1333 [21:40] * thatonepigeon [webchat@S010664777d8e93d3.vc.shawcable.net] has joined #minecrafthelp
#1334 [21:41] <thatonepigeon> Minecraft quits unexpectedly when I try to run it on Mac
#1335 [21:41] * sum [webchat@c-98-232-48-201.hsd1.wa.comcast.net] has joined #minecrafthelp
#1336 [21:42] <sum> im having trouble playing with friends on switch.
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#1339 [22:02] * Paras_Atashnak [webchat@cpe-71-72-19-254.neo.res.rr.com] has joined #minecrafthelp
#1340 [22:02] <Paras_Atashnak> Hi
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#1343 [22:12] * Jose [webchat@c-73-138-45-156.hsd1.fl.comcast.net] has joined #minecrafthelp
#1344 [22:15] <Jose> Good evening, so today I finally log on to my Minecraft account in order to play with my friends. And I hadn't played the game in about 2 years or more, and I even had to reset my password for my account. then when I go to redeem my code in order to get Minecraft for windows 10, it says that the code is invalid. Is this a mistake? Or did someone ha
#1345 [22:15] <Jose> ck my account and take the code?
#1346 [22:44] * alex6 [webchat@ktnron0916w-grc-07-70-29-72-36.dsl.bell.ca] has joined #minecrafthelp
#1347 [22:45] <alex6> hello
#1348 [22:45] <alex6> is anyone here
#1349 [23:13] * reego [webchat@S0106bcd165674987.ok.shawcable.net] has joined #minecrafthelp
#1350 [23:14] <reego> Is it possible for my friend to play on my single player world with me from a different computer on a different network?
#1351 [23:17] * FrogPvp [webchat@173-81-252-6.pikecmtc01.res.dyn.suddenlink.net] has joined #minecrafthelp
#1352 [23:18] <FrogPvp> I am playing on pc and on minecraft bedrock trying to join my friends realm server on xbox but it says i have no friends online playing minecraft but he is online
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#1354 [23:22] * Xenos [webchat@cpe-74-71-163-62.nyc.res.rr.com] has joined #minecrafthelp
#1355 [23:22] <Xenos> hello
#1356 [23:23] <Xenos> I need the security questions to log into my account but I don't remember the answers as I made it over 5 years ago. I also don't know the. password to the email I used so I can't reset them.
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#1363 [23:48] <Alex7> Hello everyone, I have an issue with my Minecraft game.
#1364 [23:49] <Alex7> Recently I put a Resource Pack into minecraft (Faithful 64x64). the moment the game loaded with the new resource pack, the game instantly crashed.
#1365 [23:49] <Alex7> Now whenever I try to launch minecraft, it crashes immediately.
#1366 [23:49] <Alex7> And when I try to see the Crash report, it doesn't respond.
#1367 [23:49] <Alex7> Can anyone help?
#1368 [23:50] <Alex7> I've also tried to find the resource folder in the minecraft folder, but so far have failed.
#1369 [23:51] * gabriel [webchat@147.54.247.170.conexaotelecom.net.br] has joined #minecrafthelp
#1370 [23:52] <gabriel> Hi, I forgot my username and i need it to do the migration
#1371 [23:58] * Rulzinator [webchat@125-238-121-125-adsl.sparkbb.co.nz] has joined #minecrafthelp
#1372 [23:59] <gabriel> hei, somebody could help me? i need to know my username to do the migration