#1 [00:07] * Oregon [webchat@65.182.249.141] has quit. (Quit: webchat.esper.net)
#2 [00:21] * DGamerPlays [webchat@b18eadb7.virtua.com.br] has quit. (Quit: webchat.esper.net)
#3 [00:30] * LathrixGaming [webchat@host-24-49-203-122.nctv.com] has joined #minecrafthelp
#4 [00:30] <LathrixGaming> hello?
#5 [00:34] <LathrixGaming> i had a problem with my windows 10 account and it was the only account that i had the minecraft windows 10 version on and im trying to get my game back on here but the only thang i see is it is asking for a redeem code that i dont have and when i try to use my redeem code i have that i used with my other account does not work...i dont know what to
#6 [00:34] <LathrixGaming> do basicly i just need to transfer the windows 10 version minecraft to my other account ...is that possible ?
#7 [00:35] <LathrixGaming> i have the account in the process of deleting
#8 [00:45] * Ethan [webchat@c-73-20-106-154.hsd1.ut.comcast.net] has joined #minecrafthelp
#9 [00:45] <Ethan> I can't login to my account
#10 [00:56] * Jake [webchat@pa49-199-216-131.pa.vic.optusnet.com.au] has joined #minecrafthelp
#11 [00:57] * Jake is now known as Guest55045
#12 [00:57] <Guest55045> how to get my username
#13 [00:57] <Guest55045> i have not logged on in years and need to merge accounts but dont know my old account name
#14 [00:58] * Jerry051879 [webchat@104.238.224.221] has joined #minecrafthelp
#15 [00:59] <Jerry051879> Hello?
#16 [00:59] <LathrixGaming> sorry
#17 [00:59] <Jerry051879> Heyo
#18 [00:59] <Jerry051879> Just seeing if anyone is here
#19 [01:00] <LathrixGaming> i am
#20 [01:00] <LathrixGaming> and im in need of some help
#21 [01:00] <Jerry051879> What may your problem be?
#22 [01:00] <LathrixGaming> i deleated my main microsoft account
#23 [01:00] <Jerry051879> And you want it back correct?
#24 [01:00] <LathrixGaming> and my windows 10 version went right along with it
#25 [01:01] <LathrixGaming> the minecraft ...yeah i want it back
#26 [01:01] <Jerry051879> I dont know if they can help with that man
#27 [01:01] <LathrixGaming> this sucks
#28 [01:02] * Guest55045 [webchat@pa49-199-216-131.pa.vic.optusnet.com.au] has quit. (Quit: webchat.esper.net)
#29 [01:02] * LathrixGaming [webchat@host-24-49-203-122.nctv.com] has quit. (Quit: webchat.esper.net)
#30 [01:04] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#31 [01:06] <morris> isn't minecraft 1.1 like 8 yrs old
#32 [01:18] * morris [webchat@70-36-55-52.dyn.novuscom.net] has quit. (Quit: webchat.esper.net)
#33 [02:09] * KarmiDharmi [webchat@99-146-59-67.lightspeed.sntcca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#34 [02:10] * webrosc [~webrosc@cpc95042-newt40-2-0-cust88.19-3.cable.virginm.net] has joined #minecrafthelp
#35 [02:12] * Synd [webchat@ip-178-203-243-199.hsi10.unitymediagroup.de] has joined #minecrafthelp
#36 [02:12] <Synd> Hey may i ask if someone knows why i cant take a Username even if its available?
#37 [02:14] <Andrio> Synd, what username?
#38 [02:15] <Synd> nothing special tbh.
#39 [02:16] * webrosc [~webrosc@cpc95042-newt40-2-0-cust88.19-3.cable.virginm.net] has quit. (Ping timeout: 206 seconds)
#40 [02:19] * webrosc [~webrosc@cpc95042-newt40-2-0-cust88.19-3.cable.virginm.net] has joined #minecrafthelp
#41 [02:19] * the_slasher1 [webchat@77.138.167.127] has joined #minecrafthelp
#42 [02:19] <the_slasher1> hello
#43 [02:19] <the_slasher1> please someone help
#44 [02:20] <the_slasher1> is there anyone here
#45 [02:21] <the_slasher1> so today i login into minecarft like normal i join the game and i whant to join a server but its says
#46 [02:21] <the_slasher1> not atucedted with minecarft.net
#47 [02:22] <the_slasher1> but yestrday i join normal what happen now
#48 [02:24] * f [webchat@cpc1-camd16-2-0-cust841.know.cable.virginm.net] has joined #minecrafthelp
#49 [02:25] * f [webchat@cpc1-camd16-2-0-cust841.know.cable.virginm.net] has quit. (Client Quit)
#50 [02:25] <the_slasher1> 'so today i login into minecarft like normal i join the game and i whant to join a server but its says not atucedted with minecarft.net but yestrday i join normal what happen now
#51 [02:26] * the_slasher1 [webchat@77.138.167.127] has quit. (Quit: webchat.esper.net)
#52 [02:32] * Synd [webchat@ip-178-203-243-199.hsi10.unitymediagroup.de] has quit. (Quit: webchat.esper.net)
#53 [02:49] * Kiryl1 [webchat@c-73-240-70-88.hsd1.or.comcast.net] has joined #minecrafthelp
#54 [02:49] <Kiryl1> hi
#55 [02:49] <Kiryl1> I have problem in the Minecraft Widnows 10 Edition
#56 [02:51] * takenflame [webchat@cpe-65-25-212-172.new.res.rr.com] has joined #minecrafthelp
#57 [02:53] * takenflame [webchat@cpe-65-25-212-172.new.res.rr.com] has quit. (Client Quit)
#58 [02:55] * takenflamee404 [webchat@cpe-65-25-212-172.new.res.rr.com] has joined #minecrafthelp
#59 [02:57] <Andrio> ??> Kiryl1 ask
#60 [02:57] <Mightyena> Kiryl1: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#61 [02:57] <Mightyena> Kiryl1: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#62 [03:18] * billygarfield [webchat@d54c3d941.access.telenet.be] has joined #minecrafthelp
#63 [03:19] <billygarfield> hello
#64 [03:19] * Kiryl1 [webchat@c-73-240-70-88.hsd1.or.comcast.net] has quit. (Quit: webchat.esper.net)
#65 [03:20] <billygarfield> I needed to reïnstall my pc and if I want to play minecraft now I get the message that I need to buy it again. I bought it in oktober on a prepaid card but I don't find the card. Neither I can download it again. Can you help me?
#66 [03:21] * Zeknoi [webchat@mta-107-13-102-233.nc.rr.com] has joined #minecrafthelp
#67 [03:21] * Austinjay808 [webchat@cpe-98-150-184-29.hawaii.res.rr.com] has joined #minecrafthelp
#68 [03:22] <Austinjay808> Hello Im currently playing minecraft 1.14.3 and my character is moving its head on its own
#69 [03:23] <Austinjay808> if I look forward and let go of my mouse my head slowly starts to look down and my mouse isnt even moving
#70 [03:24] * Austinjay808 [webchat@cpe-98-150-184-29.hawaii.res.rr.com] has quit. (Client Quit)
#71 [03:24] <Zeknoi> Hi, my boyfriend couldn't log into his new registered account for odd reason and I'm helping him out for him, I was able to log into his new registered account after making new password but he couldn't log in on his end. How do I solve this?
#72 [03:41] * Viterzgir [webchat@91-90-180-12.noc.fibertech.net.pl] has joined #minecrafthelp
#73 [03:43] * konijn501 [webchat@ip-62-235-144-117.dsl.scarlet.be] has joined #minecrafthelp
#74 [03:43] <Viterzgir> Hi! Cannot download Minecraft. After clicking Play button it goes to 19.76mb and then hangs and throws an error:
#75 [03:43] <Viterzgir> https://paste.gg/p/anonymous/5467f2f93b2849b69e4b6ce73881c97b
#76 [03:44] <konijn501> mijn mincraft is gekrecht wat moet ik doen
#77 [03:44] <Viterzgir> I don't Bytefence, I do have Razer and GeForce
#78 [03:46] * konijn501 [webchat@ip-62-235-144-117.dsl.scarlet.be] has quit. (Client Quit)
#79 [03:47] * gewoon_kyara [webchat@ip-62-235-144-117.dsl.scarlet.be] has joined #minecrafthelp
#80 [03:48] <gewoon_kyara> What should I do if my mincraft is Jok
#81 [03:50] <gewoon_kyara> wat moet ik doen al mijn micraft gekrecht is
#82 [03:52] * gewoon_kyara [webchat@ip-62-235-144-117.dsl.scarlet.be] has quit. (Client Quit)
#83 [03:57] * billygarfield [webchat@d54c3d941.access.telenet.be] has quit. (Quit: webchat.esper.net)
#84 [04:01] * Zeknoi [webchat@mta-107-13-102-233.nc.rr.com] has quit. (Quit: webchat.esper.net)
#85 [04:01] * webrosc [~webrosc@cpc95042-newt40-2-0-cust88.19-3.cable.virginm.net] has joined #minecrafthelp
#86 [04:03] * Kiwitricks [webchat@gigabitethernet0-0-532.wnwnr-rt2.fx.net.nz] has joined #minecrafthelp
#87 [04:04] * woodstermark [webchat@5e0f94f9.bb.sky.com] has joined #minecrafthelp
#88 [04:04] <Kiwitricks> Hi, I was hoping to get back into minecraft but I think someone may have deleted my account a while ago. Am I able to get it back?
#89 [04:05] <woodstermark> Everytime I try to create an account so I can play Minecraft on PC it states there is an error and wont let me log in
#90 [04:06] * Kiwitricks [webchat@gigabitethernet0-0-532.wnwnr-rt2.fx.net.nz] has quit. (Client Quit)
#91 [04:08] * woodstermark [webchat@5e0f94f9.bb.sky.com] has quit. (Client Quit)
#92 [04:08] <Viterzgir> Hi! Cannot download Minecraft. After clicking Play button it goes to 19.76mb and then hangs and throws an error: https://paste.gg/p/anonymous/5467f2f93b2849b69e4b6ce73881c97b
#93 [04:12] <Andrio> Viterzgir, can you get to https://resources.download.minecraft.net/ with your browser?
#94 [04:17] <Viterzgir> Andrio I got AccessDenied
#95 [04:20] <Andrio> Viterzgir, is your Internet connection stable?
#96 [04:20] * Synd [webchat@ip-178-203-243-199.hsi10.unitymediagroup.de] has joined #minecrafthelp
#97 [04:20] * Synd [webchat@ip-178-203-243-199.hsi10.unitymediagroup.de] has quit. (Client Quit)
#98 [04:22] <Viterzgir> Andrio yes, I'm able to play other online games :) I run steam, watch youtube without any issues. I also tried to flush dns - didn't help :/
#99 [04:22] <Andrio> mm
#100 [04:23] <Andrio> ??> Viterzgir error/cant-connect/dns
#101 [04:23] <Mightyena> Viterzgir: For some users, the recent login issues on the launcher can be fixed by changing the DNS (Domain Name System) Servers. We recommend switching to Google Public DNS.
#102 [04:23] <Mightyena> Viterzgir: Steps here: https://developers.google.com/speed/public-dns/docs/using
#103 [04:27] * KindjeKonijn [webchat@ip4da38595.direct-adsl.nl] has joined #minecrafthelp
#104 [04:30] <KindjeKonijn> Hi, I want to change my skin in Minecraft (on minecraft,net) - which worked with my other account - but now the site says I don't have an account and that I have to buy Minecraft first. Do you know what I have to do?
#105 [04:38] <Andrio> KindjeKonijn, what was your profile name?
#106 [04:38] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has joined #minecrafthelp
#107 [04:44] * Viterzgir [webchat@91-90-180-12.noc.fibertech.net.pl] has quit. (Quit: webchat.esper.net)
#108 [04:52] * Ghostmaster592_ [webchat@cpe-101-180-200-179.tb01.tas.asp.telstra.net] has joined #minecrafthelp
#109 [04:52] <Ghostmaster592_> Hi
#110 [04:53] * Ghostmaster592_ [webchat@cpe-101-180-200-179.tb01.tas.asp.telstra.net] has quit. (Client Quit)
#111 [05:02] * KindjeKonijn [webchat@ip4da38595.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
#112 [05:06] * DemonKnightSvK [webchat@1113.047.cus.dsidata.sk] has joined #minecrafthelp
#113 [05:06] <DemonKnightSvK> hello
#114 [05:06] <DemonKnightSvK> i need help
#115 [05:07] * swagonaswing [webchat@85.203.44.3] has joined #minecrafthelp
#116 [05:07] <DemonKnightSvK> iI forgot my e-mail name my password i know only e-mail i don't know and i wrote on support but i don't even have a transaction id it was a long time ago when i bought this account and i don't have that transaction somewhere. so please advise me how to find out email from account, thank you. :)
#117 [05:08] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#118 [05:10] <swagonaswing> The minecraft launcher and website won't accept my log in info. But Mojang website does. I already reset my pasword, but this didn't change anything. I bought minecraft in 2014
#119 [05:11] * DemonKnightSvK [webchat@1113.047.cus.dsidata.sk] has quit. (Quit: webchat.esper.net)
#120 [05:35] * Kubs [webchat@staticline-31-183-146-213.toya.net.pl] has joined #minecrafthelp
#121 [05:37] <Kubs> Whenever I'm trying to play with my friend and i try to log into his world after a short while a window pops up that reads "unable to connect to world" we are both using minecraft microsoft for windows 10, we tried disabling our firewalls but it didn't help
#122 [05:39] * Rox [webchat@79-67-38-63.dynamic.dsl.as9105.com] has joined #minecrafthelp
#123 [05:42] <Rox> Hi. Yesterday I logged into my account and It wouldn't let me log in. So I changed my password and still it wouldn't let me log in. So I tried today and nope. I changed password again but no luck.
#124 [05:55] * JustaGamer399 [webchat@138.226-65-87.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#125 [05:56] <JustaGamer399> when i enter a server this error pops up "java.lang.nullpointerexception" how do i fix this
#126 [05:58] * JustaGamer399 [webchat@138.226-65-87.adsl-dyn.isp.belgacom.be] has quit. (Client Quit)
#127 [06:02] * Girl [webchat@72-62-144-85.ftth.glasoperator.nl] has joined #minecrafthelp
#128 [06:02] <Girl> I have an minecraft account, but i can't log in because my email gone
#129 [06:03] * Girl [webchat@72-62-144-85.ftth.glasoperator.nl] has quit. (Client Quit)
#130 [06:08] <takenflamee404> hello I was wondering if anyone knew a fix for the No OpenGL context found in the current thread. I am trying to play 1.12 and I keep getting this error when I try to start
#131 [06:09] <takenflamee404> the newest version works for me but 1.12 wont
#132 [06:10] * Kubs [webchat@staticline-31-183-146-213.toya.net.pl] has quit. (Quit: webchat.esper.net)
#133 [06:18] * bob [webchat@47.185.3.69] has joined #minecrafthelp
#134 [06:19] * bob [webchat@47.185.3.69] has quit. (Client Quit)
#135 [06:20] * bob [webchat@47.185.3.69] has joined #minecrafthelp
#136 [06:23] * NareNevin1 [webchat@ip51cfd47a.direct-adsl.nl] has joined #minecrafthelp
#137 [06:23] <NareNevin1> Hi, I have the error of java.net.SocketException: Network is unreachable
#138 [06:24] <NareNevin1> and can not reach any server
#139 [06:30] <bob> So I am having this problem with minecraft, "mouseClicked event handler java.lang.IllegalStateException: failed to create a child event loop" I have googled this many times and it always ends up leading me back to the same page, "https://bugs.mojang.com/browse/MC-34749" The thing is, I have already tried and done this many of times.
#140 [06:30] <bob>
#141 [06:43] * Lord_of_Life [~Lord@77.28.164.177] has quit. (Ping timeout: 190 seconds)
#142 [06:43] * Lord_of_Life [~Lord@77.28.164.177] has joined #minecrafthelp
#143 [06:44] * bob [webchat@47.185.3.69] has quit. (Quit: webchat.esper.net)
#144 [06:45] * Liam0 [webchat@5adc7fb7.bb.sky.com] has joined #minecrafthelp
#145 [06:46] <Liam0> when i launch minecraft it says unable to save download. I also do not have byte fence
#146 [07:07] * Josh_G [webchat@cpc83641-brig20-2-0-cust211.3-3.cable.virginm.net] has joined #minecrafthelp
#147 [07:22] * NareNevin1 [webchat@ip51cfd47a.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
#148 [07:37] * BuRock33 [webchat@78.180.38.182.dynamic.ttnet.com.tr] has joined #minecrafthelp
#149 [07:38] <BuRock33> I purchased an account and changed the password, then I could not log into the account, please help.
#150 [07:39] <BuRock33> Mail: trutroh@gmail.com
#151 [07:39] <BuRock33> Password: 15362478B
#152 [07:41] * rashid [webchat@2.49.194.230] has joined #minecrafthelp
#153 [07:41] <rashid> hi
#154 [07:41] <rashid> my problem is
#155 [07:41] * Gmaerbuilderpro [webchat@ip-88-207-159-233.dyn.luxdsl.pt.lu] has joined #minecrafthelp
#156 [07:41] <rashid> Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host
#157 [07:41] <Gmaerbuilderpro> Hello I do not my E-mail and I don't log in
#158 [07:42] <rashid> in relem games
#159 [07:42] <rashid> what is that
#160 [07:43] <rashid> my problem i have relem server and i cant join it only for few mints and it kick me over and over agean
#161 [07:43] <rashid> not only for me for every one in the server
#162 [07:43] <rashid> and it laggy alot
#163 [07:44] * krille [webchat@80.68.119.124.karlsborgsenergi.se] has joined #minecrafthelp
#164 [07:44] <krille> Heya, I forgot the username to my old minecraft account, I have the email and password, but now I cant merge it to mojang
#165 [07:46] <Gmaerbuilderpro> I forgot my E-mail
#166 [07:47] <BuRock33> I purchased an account and changed the password, then I could not log into the account, please help. Mail: trutroh@gmail.com
#167 [07:47] * Gmaerbuilderpro [webchat@ip-88-207-159-233.dyn.luxdsl.pt.lu] has quit. (Quit: webchat.esper.net)
#168 [07:47] * BuRock33 [webchat@78.180.38.182.dynamic.ttnet.com.tr] has quit. (Quit: webchat.esper.net)
#169 [07:49] * zan [webchat@bb115-66-97-65.singnet.com.sg] has joined #minecrafthelp
#170 [07:50] <zan> Hi, i have a problem on my minecraft launcher. it states that i am unable to save download and the process cannot access the file because it is being used by another process. Can i get some help?
#171 [07:53] * emily [webchat@host86-155-223-163.range86-155.btcentralplus.com] has joined #minecrafthelp
#172 [07:56] <emily> Can't add friends to my Minecraft realm and I'm not sure what to do. I've paid for a realm subscription, edited the privacy settings on xbox live and I'm friends with the people I want to add on xbox live, I'm not spelling their gamertags incorrectly.
#173 [08:07] * krille [webchat@80.68.119.124.karlsborgsenergi.se] has quit. (Quit: webchat.esper.net)
#174 [08:17] * Jerry [webchat@104.156.206.68] has joined #minecrafthelp
#175 [08:19] <Jerry> Is their a fix for the minecraft launcher on java edition to be able to log in i have changed my password multiple times i have also changed my email to rule out both possibilities i have waited several hours and still i am not able to log in i was playing yesterday perfectly fine but this was also doing this a week ago
#176 [08:22] * Mel [webchat@196.196.193.68] has joined #minecrafthelp
#177 [08:23] * Broom [webchat@37-139-42-243.customer.uut-telecom.ru] has joined #minecrafthelp
#178 [08:23] <Mel> How am I to reset my password if the main website doesn't allow my to physically click the send to email button so I can actually access the relic that is my account?
#179 [08:24] <Broom> Help! I can not log into my account, either through the site or through the launcher
#180 [08:24] <Mel> And I just read the thing and these won't help with it either... just my luck
#181 [08:25] * Rusi [webchat@124-149-28-36.dyn.iinet.net.au] has joined #minecrafthelp
#182 [08:25] * Rusi [webchat@124-149-28-36.dyn.iinet.net.au] has quit. (Client Quit)
#183 [08:30] * Chuyu [webchat@65.49.38.142] has joined #minecrafthelp
#184 [08:35] <zan> do they even reply
#185 [08:35] * Jerry [webchat@104.156.206.68] has quit. (Quit: webchat.esper.net)
#186 [08:37] * Mel [webchat@196.196.193.68] has quit. (Quit: webchat.esper.net)
#187 [08:37] * LordExtreme [webchat@i577A57DD.versanet.de] has joined #minecrafthelp
#188 [08:37] <LordExtreme> hello
#189 [08:38] * LordExtreme [webchat@i577A57DD.versanet.de] has quit. (Client Quit)
#190 [08:38] * RomerTheOne [webchat@188-167-255-141.dynamic.chello.sk] has joined #minecrafthelp
#191 [08:38] <RomerTheOne> Help me i lost my minecraft account :(
#192 [08:39] <RomerTheOne> yes
#193 [08:41] <RomerTheOne> If i type right pasword why i cant log in ?
#194 [08:43] * RomerTheOne [webchat@188-167-255-141.dynamic.chello.sk] has quit. (Quit: webchat.esper.net)
#195 [08:43] * rashid [webchat@2.49.194.230] has quit. (Quit: webchat.esper.net)
#196 [08:46] * Mauro [webchat@cpe-181-46-92-70.telecentro-reversos.com.ar] has joined #minecrafthelp
#197 [08:46] <Mauro> Hello
#198 [08:46] <Mauro> Is cubethethird online?
#199 [08:47] * Kiviu_ [webchat@public-gprs371785.centertel.pl] has joined #minecrafthelp
#200 [08:47] <Kiviu_> Hi
#201 [08:47] * Lord_of_Life_ [~Lord@46.217.167.148] has joined #minecrafthelp
#202 [08:48] <Kiviu_> Anyone admin here?
#203 [08:48] <Kiviu_> Or helper
#204 [08:49] * Archie [webchat@05437d7b.skybroadband.com] has joined #minecrafthelp
#205 [08:49] * Lord_of_Life [~Lord@77.28.164.177] has quit. (Ping timeout: 190 seconds)
#206 [08:49] * Kiviu_ [webchat@public-gprs371785.centertel.pl] has quit. (Client Quit)
#207 [08:50] <Archie> Hi, I have been experiencing an issue where whenever i load minecraft, I have been stuck on the Mojang splash screen and cant get into the game. Can you help me please?
#208 [08:52] * Kieran8 [webchat@host86-179-143-247.range86-179.btcentralplus.com] has joined #minecrafthelp
#209 [08:53] <Kieran8> I can only play beta when i have already bought the game
#210 [08:53] * Jerry [webchat@c-66-31-60-94.hsd1.ma.comcast.net] has joined #minecrafthelp
#211 [08:54] * Archie2 [webchat@05437d7b.skybroadband.com] has joined #minecrafthelp
#212 [08:54] <Kieran8> hello?>
#213 [08:54] * Archie [webchat@05437d7b.skybroadband.com] has quit. (Quit: webchat.esper.net)
#214 [08:55] <Archie2> Hi, I have been experiencing an issue where whenever i load minecraft, I have been stuck on the Mojang splash screen and cant get into the game. Can you help me please?
#215 [08:55] <Kieran8> i cant get into the game even though i brought it
#216 [08:55] <Kieran8> probs not sorry
#217 [08:56] <Jerry> i had an issue logging into the minecraft launcher it was telling me i had the wrong password which was not the case i waited several hours still nothing i just restarted my internet router and maybe a coincidence but it is now working hopefully this helps anyone having the same issue
#218 [08:56] * hello [webchat@pool-98-110-112-3.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#219 [08:56] * Jerry [webchat@c-66-31-60-94.hsd1.ma.comcast.net] has quit. (Client Quit)
#220 [08:57] <hello> i cannot get onto minecraft because it crashes every time
#221 [08:58] <Kieran8> anyone know why this account migrations wont work
#222 [09:00] <hello> how do i get minecraft to not crash
#223 [09:02] * zan [webchat@bb115-66-97-65.singnet.com.sg] has quit. (Quit: webchat.esper.net)
#224 [09:02] * Zappyt [webchat@c-68-32-250-136.hsd1.ky.comcast.net] has joined #minecrafthelp
#225 [09:03] * Zappyt [webchat@c-68-32-250-136.hsd1.ky.comcast.net] has quit. (Client Quit)
#226 [09:16] <Kieran8> Mojang support has to be the worst support i have ever seen
#227 [09:17] * jamesbond059 [webchat@216.144.174.167.res-cmts.flt3.ptd.net] has joined #minecrafthelp
#228 [09:17] * jamesbond059 [webchat@216.144.174.167.res-cmts.flt3.ptd.net] has joined #minecrafthelp
#229 [09:17] * Kieran8 [webchat@host86-179-143-247.range86-179.btcentralplus.com] has left #minecrafthelp
#230 [09:18] <jamesbond059> i have had a older minecraft.net premium account but migrating the accounts i do not remeber my old email i used nor the password i had used what should i do
#231 [09:18] * PekeYT [webchat@host100.181-99-85.telecom.net.ar] has joined #minecrafthelp
#232 [09:19] <PekeYT> Hi, what do I do if my account was stolen?
#233 [09:21] * Galexyexo [webchat@68-115-73-246.dhcp.eucl.wi.charter.com] has joined #minecrafthelp
#234 [09:23] * moodyzebrs [webchat@5ac7a882.bb.sky.com] has joined #minecrafthelp
#235 [09:23] <Galexyexo> Hmm, well I've been needing help every time I open Minecraft the launcher will launch but the loading bar will stop at 80%. I have uninstalled and reinstalled as well as repair it through the Minecraft website. I'm not sure what to do at this point
#236 [09:23] <moodyzebrs> hello is cubethethird here
#237 [09:24] <Galexyexo> Don't think so
#238 [09:24] <moodyzebrs> I need cubethethird
#239 [09:25] <moodyzebrs> who is the helper here
#240 [09:26] <Galexyexo> Idk first time here
#241 [09:29] <moodyzebrs> well helper person when I try to get skins up it asks me questions and I forget the answer I put in them and when I hit the thing that I forget what I did button I says I have to download Minecraft again when I have already downloaded it is there any other way I can get skins
#242 [09:30] * Leidergeil11 [webchat@89-64-28-215.dynamic.chello.pl] has joined #minecrafthelp
#243 [09:30] <Leidergeil11> Hello there is a problem that when I try to change security questions I do not get an email to my Gmail account. The account is Originally bought and I do not remember these questions.
#244 [09:30] <Leidergeil11> Can u help me?
#245 [09:31] <moodyzebrs> is there any helper here
#246 [09:31] <Leidergeil11> I dunno
#247 [09:31] <Leidergeil11> I dunno
#248 [09:31] * Leidergeil11 [webchat@89-64-28-215.dynamic.chello.pl] has left #minecrafthelp
#249 [09:32] * Leidergeil11 [webchat@89-64-28-215.dynamic.chello.pl] has joined #minecrafthelp
#250 [09:32] <moodyzebrs> I need cubethethird
#251 [09:33] * Patryk [webchat@180-150-80-169.NBN.mel.aussiebb.net] has joined #minecrafthelp
#252 [09:33] <moodyzebrs> we need to wait a few hours it says
#253 [09:33] <Patryk> noice
#254 [09:33] <moodyzebrs> helolo
#255 [09:33] <Patryk> you also have migrating problems
#256 [09:33] <Patryk> and hey
#257 [09:33] <Leidergeil11> Hello, I have a problem with changing the security question because when I try to change them, I do not get messages on my email. I do not remember these questions I am originally buying.
#258 [09:35] <Leidergeil11> Can anybodyu Help US?
#259 [09:35] <Patryk> Hello I am unable to migrate my account (old account)
#260 [09:35] <Patryk> leidergeil normalerweise solltest du sie bekommen wenn nicht dann rip
#261 [09:35] <Leidergeil11> ?
#262 [09:35] <Leidergeil11> Eng
#263 [09:35] <Patryk> sry
#264 [09:35] <Patryk> thought u german
#265 [09:35] <Leidergeil11> Eng or Polish
#266 [09:36] <moodyzebrs> we need to wair a few hours till the person comes back
#267 [09:36] <Leidergeil11> Sure
#268 [09:37] <Leidergeil11> Patryk I do not get anything on Mail, I wrote to mojang but they still answer the May issues
#269 [09:38] <Leidergeil11> Ok when us Waiting for Helpers Where u are from?
#270 [09:39] <Leidergeil11> im poland
#271 [09:39] <moodyzebrs> who
#272 [09:39] <Leidergeil11> you and Patryk
#273 [09:39] <moodyzebrs> england
#274 [09:39] <Leidergeil11> English is ur city
#275 [09:39] <Leidergeil11> xd
#276 [09:39] <moodyzebrs> lol
#277 [09:40] <Leidergeil11> if u know what i Talking About?
#278 [09:40] * marcobarba92 [webchat@62-11-4-23.dialup.tiscali.it] has joined #minecrafthelp
#279 [09:40] <Leidergeil11> sry my English is soooo bad
#280 [09:40] <Leidergeil11> Helper?
#281 [09:41] * skinproblem [webchat@85-76-35-211-nat.elisa-mobile.fi] has joined #minecrafthelp
#282 [09:42] * Galexyexo [webchat@68-115-73-246.dhcp.eucl.wi.charter.com] has quit. (Quit: webchat.esper.net)
#283 [09:42] * takenflamee404 [webchat@cpe-65-25-212-172.new.res.rr.com] has quit. (Quit: webchat.esper.net)
#284 [09:42] <Leidergeil11> Skinproblem u have a problem with Security Questions?
#285 [09:42] <skinproblem> no, i can't seem to change the default skin from Alex to Steve
#286 [09:42] <marcobarba92> Hi, I received the Overword skin but I don't know how to put it and use it (Java Edition)
#287 [09:42] <marcobarba92> Sorry my English
#288 [09:43] <moodyzebrs> come back in like half hour to see if the helper is back
#289 [09:43] <Leidergeil11> go to Minecraft.net
#290 [09:43] <Leidergeil11> Profile
#291 [09:43] <Leidergeil11> on left u got a Page Skin
#292 [09:43] <moodyzebrs> baa baa black sheep have you any wool
#293 [09:44] <Leidergeil11> and if you got a Downloaded or Edited skin u must to put on a Square
#294 [09:44] * Paspas99 [webchat@226.145.113.181.static.anycast.cnt-grms.ec] has joined #minecrafthelp
#295 [09:44] <skinproblem> well it stays as alex no matter
#296 [09:44] <Leidergeil11> Alex have a Slim
#297 [09:44] <Leidergeil11> yes?
#298 [09:44] <moodyzebrs> I cant get skins working I need to fix security questions
#299 [09:45] <Leidergeil11> or Classic Torso
#300 [09:45] <Leidergeil11> me too
#301 [09:45] <Leidergeil11> i dont get this Questions on mail when i try to reset it
#302 [09:45] * skinproblem [webchat@85-76-35-211-nat.elisa-mobile.fi] has quit. (Client Quit)
#303 [09:45] <moodyzebrs> cube thethird helped me yesterday
#304 [09:45] <marcobarba92> guys I received the Overword skin but I don't know how to put it and use it
#305 [09:45] <Leidergeil11> when why u there now
#306 [09:46] <Leidergeil11> go to minecraft.net
#307 [09:46] <Leidergeil11> login
#308 [09:46] <Leidergeil11> Click PRofile
#309 [09:46] <Leidergeil11> on left u got a Skin page
#310 [09:46] <Leidergeil11> wait i give u a link
#311 [09:46] <marcobarba92> ok thanks
#312 [09:47] <Leidergeil11> https://my.minecraft.net/pl-pl/skin/
#313 [09:47] <Leidergeil11> https://my.minecraft.net/pl-pl/profile/skin this
#314 [09:48] <Leidergeil11> u go down
#315 [09:48] <Leidergeil11> and pick a skin PNG
#316 [09:48] <Leidergeil11> and Send
#317 [09:48] <Leidergeil11> now u got a skin
#318 [09:49] * bello [webchat@5ac7a882.bb.sky.com] has joined #minecrafthelp
#319 [09:49] * rob [webchat@host109-152-70-241.range109-152.btcentralplus.com] has joined #minecrafthelp
#320 [09:49] <Leidergeil11> helper?
#321 [09:49] <Leidergeil11> rob
#322 [09:49] <Leidergeil11> or bello
#323 [09:50] <marcobarba92> ok but I have the OverWord skin on the Microsoft account (taken with the code)
#324 [09:50] <bello> hi
#325 [09:50] <Leidergeil11> then idk how to do that
#326 [09:50] <moodyzebrs> bello r u helper
#327 [09:50] <Leidergeil11> ?
#328 [09:50] <bello> no
#329 [09:50] <Leidergeil11> rob
#330 [09:50] <marcobarba92> and I don't understand how to put it from there on miencraft
#331 [09:50] <rob> how do i increase my ram allocation on launcher v2.1.5
#332 [09:50] <Leidergeil11> u re a helper?
#333 [09:51] <bello> I am here to ask how do you get skins
#334 [09:51] <Leidergeil11> u buy minecraft?
#335 [09:51] <Leidergeil11> Bello
#336 [09:51] <bello> ye
#337 [09:52] <Leidergeil11> go to minecraft.net
#338 [09:52] <Leidergeil11> login
#339 [09:52] <bello> ok
#340 [09:52] <Leidergeil11> click profile
#341 [09:52] <Leidergeil11> on left u got a Skin page
#342 [09:52] <Leidergeil11> go down
#343 [09:52] <Leidergeil11> Click on Square
#344 [09:52] <Leidergeil11> Pick Skin.PNG
#345 [09:52] <Leidergeil11> Click Send
#346 [09:52] <Leidergeil11> and u got a Skin
#347 [09:52] <bello> where is profile
#348 [09:53] <Leidergeil11> When u loggined
#349 [09:53] <Leidergeil11> click on ur Email on left
#350 [09:53] <Leidergeil11> and profile
#351 [09:53] <Leidergeil11> Right*
#352 [09:53] <Leidergeil11> u got a Email on right Up
#353 [09:53] * marcobarba92 [webchat@62-11-4-23.dialup.tiscali.it] has quit. (Quit: webchat.esper.net)
#354 [09:53] <Leidergeil11> click and pick Profile
#355 [09:53] * catragore [webchat@ppp-94-66-57-5.home.otenet.gr] has joined #minecrafthelp
#356 [09:54] <bello> ok ty
#357 [09:54] <Andrio> Leidergeil11, checked your spam folder?
#358 [09:54] <Leidergeil11> Cataragore helper?
#359 [09:54] <Leidergeil11> i dont get on spam folder
#360 [09:54] <moodyzebrs> andrio is cubethethird here
#361 [09:54] <Andrio> moodyzebrs, no
#362 [09:54] <catragore> hello! I am trying to run the java client inside a docker container. I get this error "InitializeSandbox() called with multiple threads in process gpu-process." when i do. Is there a known fix? I want to "jail" the client in some way, so if you know a way to do this besides docker, I would also appreciate it if you tell me. Thanks!
#363 [09:54] <Andrio> ??> Leidergeil11 account/send-email
#364 [09:55] <Mightyena> Leidergeil11: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#365 [09:55] <Mightyena> Leidergeil11: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#366 [09:55] <Leidergeil11> i write to Mojang
#367 [09:55] <Leidergeil11> in june
#368 [09:55] <Leidergeil11> Andrio?
#369 [09:55] <Leidergeil11> what
#370 [09:55] <Leidergeil11> what
#371 [09:56] * rob [webchat@host109-152-70-241.range109-152.btcentralplus.com] has left #minecrafthelp
#372 [09:56] <Leidergeil11> Account/send-email what
#373 [09:56] * Korei [webchat@S010600fc8d05d723.cg.shawcable.net] has joined #minecrafthelp
#374 [09:56] <Korei> I'm getting this "Outdated graphics card" error when I have the latest graphics card installed.
#375 [09:57] <Leidergeil11> and btw Mightyena is Cool Pokemon :)
#376 [09:57] <Andrio> Indeed
#377 [09:57] <swagonaswing> The minecraft launcher and website won't accept my log in info. But Mojang website does. I already reset my pasword, but this didn't change anything. I bought minecraft in 2014
#378 [09:57] <Andrio> Leidergeil11, read what Mightyena told you
#379 [09:57] <Andrio> Korei, which one?
#380 [09:57] <Leidergeil11> i do it in June
#381 [09:57] <Andrio> ??> Leidergeil11 tools/HJT
#382 [09:57] <Mightyena> Leidergeil11: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#383 [09:57] <Mightyena> Leidergeil11: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#384 [09:57] <Korei> Andrio Java Version
#385 [09:57] <Andrio> Leidergeil11, unfortunately the backlog is further back than that currently.
#386 [09:58] <Andrio> Korei, which graphics card?
#387 [09:58] <Leidergeil11> ok i will try it
#388 [09:58] <Korei> Andrio NVIDIA GTX 1050
#389 [09:58] <Leidergeil11> btw what is on this log?
#390 [09:59] <Leidergeil11> what u find in this log?
#391 [09:59] * swagonaswing [webchat@85.203.44.3] has quit. (Quit: webchat.esper.net)
#392 [10:00] <Leidergeil11> hey Mightyena
#393 [10:00] <moodyzebrs> andrio when I go into profile I gives me security questions and I can remember mine so I hit to reset them and it says I need to downlad minecrafr
#394 [10:00] <moodyzebrs> Minecraft and I already have
#395 [10:01] <Leidergeil11> What is on this logs?
#396 [10:01] <moodyzebrs> andrio r u still here
#397 [10:02] <moodyzebrs> :(
#398 [10:02] <Leidergeil11> Andrio
#399 [10:02] <Andrio> moodyzebrs, see https://help.mojang.com/customer/portal/articles/2598286
#400 [10:02] <Leidergeil11> whatgg is on this logs?
#401 [10:02] <Leidergeil11> what u find on them
#402 [10:02] <Andrio> Leidergeil11, you can look at it yourself. It contains information about programs running on your PC and configuration noted that could be causing the problem
#403 [10:02] <Andrio> notes*
#404 [10:03] <moodyzebrs> andrio but when I hit that it says I need to download Minecraft when I aready have
#405 [10:03] <Leidergeil11> ok
#406 [10:03] * stan [webchat@cpc72331-sotn15-2-0-cust897.15-1.cable.virginm.net] has joined #minecrafthelp
#407 [10:03] <Andrio> moodyzebrs, hit what?
#408 [10:04] <moodyzebrs> the reset thing
#409 [10:04] <Leidergeil11> What i must to pick on Syntax?
#410 [10:05] <Korei> So after I reinstalled minecraft and all, it was perfectly fine until I pressed fullscreen and the game crashed. From then I keep crashing saying OpenGL error and outdated graphics card when I have the latest one installed.
#411 [10:05] <Leidergeil11> https://paste.ubuntu.com/p/8gfHxHfvZK/
#412 [10:05] <Leidergeil11> btw im poland
#413 [10:06] <stan> hi I bought a Minecraft account a very long time ago and I want to play again but cant remember any of the details. I remember my username and I have found my transaction ID from when I bought the game, how do I get my account back.
#414 [10:06] <moodyzebrs> do you remember the email
#415 [10:06] <Andrio> ??> Leidergeil11 AV/AVG
#416 [10:06] <Mightyena> Leidergeil11: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG for Minecraft to update itself properly. To do so see the instructions here: https://support.avg.com/SupportArticleView?l=en&urlName=Disable-AVG-Antivirus
#417 [10:06] <Mightyena> Leidergeil11: Alternatively, use a different AV program, such as Malwarebytes; see ?? av/malwarebytes for more information.
#418 [10:06] <Andrio> moodyzebrs, https://account.mojang.com/me/changeSecretQuestions ?
#419 [10:07] <stan> no but I have a couple ideas at what it could be
#420 [10:07] <Andrio> ??> Korei win/DXDiag
#421 [10:07] <Mightyena> Korei: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#422 [10:07] <Andrio> ??> stan account/forgot-email
#423 [10:07] <Leidergeil11> waht a sec
#424 [10:07] <Mightyena> stan: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#425 [10:07] <Leidergeil11> wait a sec
#426 [10:07] <Leidergeil11> im Close
#427 [10:07] <Leidergeil11> ok im close npw
#428 [10:07] <Leidergeil11> now
#429 [10:08] <Leidergeil11> what to do?
#430 [10:08] <PekeYT> They have stolen my account
#431 [10:08] <PekeYT> Help
#432 [10:08] <Andrio> ??> PekeYT account/hacked
#433 [10:08] <Mightyena> PekeYT: If you believe that your account was hacked, then please follow these instructions: https://help.mojang.com/customer/portal/articles/361483
#434 [10:08] <Mightyena> PekeYT: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#435 [10:08] <Andrio> Leidergeil11, what did you do?
#436 [10:08] <Leidergeil11> yes
#437 [10:08] <Leidergeil11> im close a AVG
#438 [10:09] <Leidergeil11> antiwirus
#439 [10:09] <Korei> Mightyena https://paste.ubuntu.com/p/NXvtpHG2Mv/
#440 [10:09] <stan> i have tired that but i think it doesn't work because when i bought mc i bought it from Minecraft.net not Mojang so i don't have a Mojang account
#441 [10:09] * Leonardo [webchat@37.227.87.207] has joined #minecrafthelp
#442 [10:09] <Andrio> Leidergeil11, does it work now?
#443 [10:09] <Leonardo> #minecrafthelp
#444 [10:10] <Leidergeil11> wait im try to reset Quesations
#445 [10:10] <Leidergeil11> Questions
#446 [10:10] <Andrio> stan, what was your username?
#447 [10:10] <Korei> Andrio https://paste.ubuntu.com/p/NXvtpHG2Mv/
#448 [10:10] <Leidergeil11> No working
#449 [10:10] <stan> is it case sensitive?
#450 [10:10] * Leonardo [webchat@37.227.87.207] has quit. (Client Quit)
#451 [10:10] <stan> its stancaz2001 but i cant remember it might have a capital
#452 [10:12] <Andrio> Korei, that looks ok
#453 [10:12] <Korei> Yet I can't run the game.
#454 [10:12] <Andrio> ??> Korei launcher/crash-log
#455 [10:12] <Mightyena> Korei: We need to see your crash log, which is created after a crash.
#456 [10:12] <Mightyena> Korei: Open your .minecraft folder (ask us how to get there if you don't know) then open the crash-reports folder found there. Then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#457 [10:12] <Leidergeil11> Andrio no working
#458 [10:12] <Korei> Gives me an OpenGL error, want that too?
#459 [10:12] * PekeYT [webchat@host100.181-99-85.telecom.net.ar] has quit. (Quit: webchat.esper.net)
#460 [10:13] <Andrio> Korei, ok
#461 [10:13] <Andrio> stan, no
#462 [10:13] <Korei> https://paste.ubuntu.com/p/FsJxCKXFDm/
#463 [10:13] <Korei> Andriohttps://paste.ubuntu.com/p/FsJxCKXFDm/
#464 [10:13] <Korei> Mightyenahttps://paste.ubuntu.com/p/FsJxCKXFDm/
#465 [10:13] <Korei> whoops
#466 [10:13] <stan> does that username not exist???
#467 [10:13] <Andrio> stan, the email address is not case sensitive
#468 [10:14] <Andrio> stan, also, that username doesn't seem to be right.
#469 [10:14] <Leidergeil11> Andrio what now to do?
#470 [10:14] <stan> oh how about stancaz?
#471 [10:14] <Andrio> Leidergeil11, send a ticket to Mojang.
#472 [10:14] <Leidergeil11> i will send it
#473 [10:14] <Andrio> stan, that looks ok, but it is indeed a legacy account
#474 [10:14] <Leidergeil11> in June
#475 [10:15] <Andrio> stan, you can try to reset your password at https://account.mojang.com/migrate
#476 [10:15] <stan> ok thanks, what does that mean?
#477 [10:15] * david [webchat@84-216-58-32.customers.ownit.se] has joined #minecrafthelp
#478 [10:15] <Andrio> Leidergeil11, wait for a reply.
#479 [10:15] <Andrio> ??> Leidergeil11 account/send-email/wait-time
#480 [10:15] <Mightyena> Leidergeil11: Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#481 [10:15] <Korei> Mightyena https://paste.ubuntu.com/p/FsJxCKXFDm/
#482 [10:15] <Korei> There we go.
#483 [10:16] * david is now known as Guest19024
#484 [10:16] <Guest19024> i forgot my username
#485 [10:16] <Andrio> hm
#486 [10:16] <Guest19024> how do i get it back?
#487 [10:16] <Andrio> Korei, does it work with the current unmodified version?
#488 [10:16] * Guest19024 [webchat@84-216-58-32.customers.ownit.se] has quit. (Client Quit)
#489 [10:16] <Korei> Andrio If I run 1.8.9 without optifine, same error.
#490 [10:16] <Andrio> stan, what's the problem?
#491 [10:17] <Andrio> Korei, the current version is 1.14.3
#492 [10:17] <Korei> Andrio Oh, no I don't get the error.
#493 [10:17] <Leidergeil11> omg Mojang is so Shit
#494 [10:17] <Absol> Leidergeil11: Please keep it civil
#495 [10:17] <Andrio> hm
#496 [10:17] <Andrio> Korei, unfortunately we don't support old versions.
#497 [10:17] <Andrio> You can try not playing in full screen though.
#498 [10:18] <Andrio> ??> Korei options/delete
#499 [10:18] <Andrio> ??> Korei win/.minecraft
#500 [10:18] <Mightyena> Korei: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#501 [10:18] <Andrio> Korei, delete options.txt there
#502 [10:18] * Drool [~drool@host86-174-147-192.range86-174.btcentralplus.com] has quit. (Remote host closed the connection)
#503 [10:18] <stan> im trying to follow the link you sent but i don't remember the email or the password
#504 [10:18] <Korei> Alright, thanks.
#505 [10:19] <Andrio> stan, try submitting each of your email addresses.
#506 [10:19] <Leidergeil11> Even if I use another computer, it is not possible that I wrote an email because it has the same password I had
#507 [10:19] <Leidergeil11> u cant change my Security questions?
#508 [10:20] <stan> ok thank you i will try that. if it does not work i will come back here. thank you very much for your help.
#509 [10:20] <Korei> Andrio I get a new error now. Mouse must be created before you read events/Keyboard must be created before you read events
#510 [10:20] <Andrio> Leidergeil11, we aren't Mojang
#511 [10:21] <Andrio> stan, you're welcome.
#512 [10:21] * Paspas99 [webchat@226.145.113.181.static.anycast.cnt-grms.ec] has quit. (Quit: webchat.esper.net)
#513 [10:21] <Leidergeil11> its so Dumb i cant change my Security Questions and Change USername and SKin
#514 [10:23] * DaddyLiLMonster [webchat@cpc94274-ward11-2-0-cust654.10-2.cable.virginm.net] has joined #minecrafthelp
#515 [10:24] <Leidergeil11> i must Wait two months but Mojang its #### or buy new minecraft for 100PLN
#516 [10:24] <DaddyLiLMonster> Hello, i have an issue with my nickname, i can't seem to log in with that and play online still, it only lets me play the demo
#517 [10:25] <DaddyLiLMonster> and when i log in my account my nickname its not tha same
#518 [10:25] * TheSweetpotao [webchat@220.92-220-249.customer.lyse.net] has joined #minecrafthelp
#519 [10:26] <TheSweetpotao> i was wondering if i can change my name back to what it was before becouse my friend changed it without my permission
#520 [10:27] <Leidergeil11> i have problem
#521 [10:27] <TheSweetpotao> ?
#522 [10:28] <Leidergeil11> re u helper/
#523 [10:28] <Leidergeil11> ?
#524 [10:28] * TheSweetpotao [webchat@220.92-220-249.customer.lyse.net] has quit. (Client Quit)
#525 [10:28] <Leidergeil11> I have a problem with changing the security question because when I try to change them, I do not get messages on my email. I do not remember these questions I am originally buying.
#526 [10:29] <Leidergeil11> any helper its there?
#527 [10:30] * catragore [webchat@ppp-94-66-57-5.home.otenet.gr] has quit. (Quit: webchat.esper.net)
#528 [10:30] <Leidergeil11> Helpers
#529 [10:31] * HANAIS__ [webchat@mm-239-5-215-37.mfilial.dynamic.pppoe.byfly.by] has joined #minecrafthelp
#530 [10:31] <HANAIS__> hello
#531 [10:31] <Leidergeil11> have a problem with changing the security question because when I try to change them, I do not get messages on my email. I do not remember these questions I am originally buying.
#532 [10:31] <Leidergeil11> have a problem with changing the security question because when I try to change them, I do not get messages on my email. I do not remember these questions I am originally buying.
#533 [10:32] <HANAIS__> The email to which the account is associated has been deleted. How can I recover account access?
#534 [10:33] <Leidergeil11> any helper !!!!!
#535 [10:33] <Leidergeil11> Andrio!
#536 [10:34] <Leidergeil11> mightyena
#537 [10:34] <Leidergeil11> Wug
#538 [10:34] <Leidergeil11> morrolan
#539 [10:34] <Leidergeil11> Espercorn
#540 [10:34] <HANAIS__> ignore
#541 [10:35] * Leidergeil11 [webchat@89-64-28-215.dynamic.chello.pl] has quit. (Quit: webchat.esper.net)
#542 [10:35] * Leidergeil11 [webchat@89-64-28-215.dynamic.chello.pl] has quit. (Quit: webchat.esper.net)
#543 [10:36] * HANAIS__ [webchat@mm-239-5-215-37.mfilial.dynamic.pppoe.byfly.by] has left #minecrafthelp
#544 [10:36] * HANAIS__ [webchat@mm-239-5-215-37.mfilial.dynamic.pppoe.byfly.by] has joined #minecrafthelp
#545 [10:36] * Ekor [webchat@89-64-28-215.dynamic.chello.pl] has joined #minecrafthelp
#546 [10:37] <Ekor> hello
#547 [10:37] <HANAIS__> Hello
#548 [10:37] <HANAIS__> The email to which the account is associated has been deleted. How can I recover account access?
#549 [10:37] <Ekor> im no helper
#550 [10:37] <HANAIS__> okay
#551 [10:37] <Ekor> have a problem with changing the security question because when I try to change them, I do not get messages on my email. I do not remember these questions I am originally buying.
#552 [10:37] <Ekor> have a problem with changing the security question because when I try to change them, I do not get messages on my email. I do not remember these questions I am originally buying.
#553 [10:37] <Ekor> have a problem with changing the security question because when I try to change them, I do not get messages on my email. I do not remember these questions I am originally buying.
#554 [10:37] * Absol kicked Ekor from #minecrafthelp (Reason: kor :Stop spamming)
#555 [10:38] <HANAIS__> The email to which the account is associated has been deleted. How can I recover account access?
#556 [10:38] * HANAIS__ [webchat@mm-239-5-215-37.mfilial.dynamic.pppoe.byfly.by] has quit. (Network ban)
#557 [10:39] * SecurityQuestionsProblem [webchat@89-64-28-215.dynamic.chello.pl] has joined #minecrafthelp
#558 [10:39] <SecurityQuestionsProblem> hello
#559 [10:41] <SecurityQuestionsProblem> anybody
#560 [10:46] * Korei [webchat@S010600fc8d05d723.cg.shawcable.net] has quit. (Quit: webchat.esper.net)
#561 [10:47] * BenZaMon [webchat@cpe-101-190-42-101.nb03.nsw.asp.telstra.net] has joined #minecrafthelp
#562 [10:49] <SecurityQuestionsProblem> Guys
#563 [10:49] <SecurityQuestionsProblem> Any Operator
#564 [10:49] * VIv0 [webchat@088156140189.dynamic-ra-03.vectranet.pl] has joined #minecrafthelp
#565 [10:49] <BenZaMon> ello
#566 [10:50] <VIv0> Is anybody else having realm issues with the java errors after few seconds/minutes of joining a realm? (Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host.)
#567 [10:50] * BenZaMon [webchat@cpe-101-190-42-101.nb03.nsw.asp.telstra.net] has quit. (Client Quit)
#568 [10:51] <SecurityQuestionsProblem> Operators suck
#569 [10:52] <VIv0> tried re-downloading minecraft, java, clearing the DNS cache, restarting my router, enabling the firewall, yet nothing works
#570 [10:52] <SecurityQuestionsProblem> Andrio!
#571 [10:55] <SecurityQuestionsProblem> cnf.k vlijgrdsgiudhiagsifiltdushuf
#572 [10:55] <SecurityQuestionsProblem> u suck
#573 [10:55] * CTCx [webchat@072-188-108-058.res.spectrum.com] has joined #minecrafthelp
#574 [10:55] <SecurityQuestionsProblem> all time
#575 [10:55] <CTCx> Hi
#576 [10:56] <CTCx> Im having problem with the minecraft debug menu aka F3
#577 [10:56] <CTCx> Whenever I press the normal FN + F3 it works, shows coords n stuff
#578 [10:56] <CTCx> But when I try to do debug "commands" like fn f3 g to show chunks
#579 [10:56] <CTCx> It doesnt work
#580 [10:56] <CTCx> Only the plain FN F3 works
#581 [10:57] * MojangSecurityQuestionSuck [webchat@89-64-28-215.dynamic.chello.pl] has joined #minecrafthelp
#582 [10:57] <MojangSecurityQuestionSuck> have a problem with changing the security question because when I try to change them, I do not get messages on my email. I do not remember these questions I am originally buying.
#583 [10:57] <MojangSecurityQuestionSuck> have a problem with changing the security question because when I try to change them, I do not get messages on my email. I do not remember these questions I am originally buying.
#584 [10:57] <MojangSecurityQuestionSuck> I
#585 [10:58] <Andrio> CTCx, by any chance are you using a HP laptop?
#586 [10:58] <MojangSecurityQuestionSuck> Andrio
#587 [10:58] <Andrio> MojangSecurityQuestionSuck, you must wait for Mojang's reply; we can't help with that here
#588 [10:58] <CTCx> Er dunno, I got this new laptop as a gift
#589 [10:58] <Andrio> CTCx, do you know the manufacturer? There should be a logo on it
#590 [10:58] <CTCx> Sure lemme check
#591 [10:59] <CTCx> The label on the bottom says Dell
#592 [11:00] <Andrio> CTCx, apparently you can invert the function keys in the BIOS on Dell laptops as well.
#593 [11:00] <MojangSecurityQuestionSuck> Jebac Mojang
#594 [11:00] * Andrio kicked MojangSecurityQuestionSuck from #minecrafthelp (Reason: ojangSecurityQuestionSuck :That will do.)
#595 [11:00] <CTCx> Well for my computer it has the FN + F3 because my F keys also control stuff like volume, fancy schmancy keyboard lights, and volume
#596 [11:01] <Andrio> CTCx, try https://www.thewindowsclub.com/change-function-key-behavior-windows-laptops
#597 [11:01] <CTCx> Aight ill take a look at it
#598 [11:01] <Andrio> also, does plain F3+G work?
#599 [11:01] <Andrio> Or Shift+F3+G?
#600 [11:01] <CTCx> No
#601 [11:02] <Andrio> mm
#602 [11:02] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#603 [11:02] * Clyde [webchat@cpc140396-brnt3-2-0-cust149.4-2.cable.virginm.net] has joined #minecrafthelp
#604 [11:02] * PSD_CiumaRosie [webchat@5-14-95-1.residential.rdsnet.ro] has joined #minecrafthelp
#605 [11:02] <PSD_CiumaRosie> Hello
#606 [11:02] <VIv0> I need help with the minecraft realms. Whenever I try to join my friend's realm, after around 5 seconds, everything freezes and after another 20 I get this error (nothing that I mine in those 20 seconds is dropped) "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host."
#607 [11:02] <PSD_CiumaRosie> I cant login on my minecraft account
#608 [11:02] <PSD_CiumaRosie> When i login on the website it doesnt happed anything
#609 [11:03] <Clyde> Issue with worlds not appearing in single player menu.
#610 [11:03] * M4rar [webchat@nat-239-111.pe3ny.net] has joined #minecrafthelp
#611 [11:05] <M4rar> Hello i have a problem with my old minecraft account(2011). Is there a way how to check which account is connected to my old premium nickname "M4rar"?
#612 [11:06] <CTCx> Andrio It didnt seem to help, as its not helpful for windows 10, plus the only thing it does is change my F keys to work on FN or multimedia keys
#613 [11:08] <PSD_CiumaRosie> I cant login on my minecraft account
#614 [11:08] <PSD_CiumaRosie> When i login on the website it doesnt happed anything
#615 [11:08] * VIv0 [webchat@088156140189.dynamic-ra-03.vectranet.pl] has quit. (Quit: webchat.esper.net)
#616 [11:08] <PSD_CiumaRosie> I cant login on my minecraft account
#617 [11:08] <PSD_CiumaRosie> When i login on the website it doesnt happed anything
#618 [11:09] * Rox [webchat@79-67-38-63.dynamic.dsl.as9105.com] has quit. (Quit: webchat.esper.net)
#619 [11:09] <moodyzebrs> well tryt
#620 [11:09] * Clyde [webchat@cpc140396-brnt3-2-0-cust149.4-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#621 [11:10] * M4rar [webchat@nat-239-111.pe3ny.net] has quit. (Quit: webchat.esper.net)
#622 [11:10] * andeh [webchat@2.26.232.155] has joined #minecrafthelp
#623 [11:10] <Andrio> PSD_CiumaRosie, can you log in at https://account.mojang.com/ ?
#624 [11:10] <andeh> Hi
#625 [11:10] <PSD_CiumaRosie> no i cant
#626 [11:10] <PSD_CiumaRosie> it doesnt happen anything
#627 [11:10] <Andrio> PSD_CiumaRosie, what happens when you try?
#628 [11:10] <Andrio> CTCx, what functions are on your F keys?
#629 [11:10] <PSD_CiumaRosie> It doesnt happen anything
#630 [11:11] <PSD_CiumaRosie> and when i try on the launcher it say wrong password or username
#631 [11:11] * huncheese [webchat@catv-176-63-109-226.catv.broadband.hu] has joined #minecrafthelp
#632 [11:11] <CTCx> Volume, brightness, keyboard light button, and a little bit of other stuff Im sure I will never use
#633 [11:11] <PSD_CiumaRosie> Can i give photos on this site?
#634 [11:12] * njb [webchat@c-24-99-189-116.hsd1.ga.comcast.net] has joined #minecrafthelp
#635 [11:12] <andeh> I'm trying to play on Realms and I time-out every time within 1-2 mins
#636 [11:12] <huncheese> Hello! I'm trying to reach my old account but I'm having troubles. I have my paypal transaction id
#637 [11:12] <PSD_CiumaRosie> http://prntscr.com/oevm8i
#638 [11:12] <PSD_CiumaRosie> Andrio look http://prntscr.com/oevm8i
#639 [11:12] <njb> i have a mojang account and a paypal transaction id for a linux java version. how do i access the paid version and not the demo?
#640 [11:13] <Andrio> mm
#641 [11:13] <Andrio> njb, did you choose a profile name?
#642 [11:13] <njb> i don't know.
#643 [11:13] <PSD_CiumaRosie> Andrio i saw that some people had that problem and they said it happens because the ip is getting banned and is getting unbanned in 3-24 hours but idk what to trust
#644 [11:13] <Andrio> njb, check your Mojang account page.
#645 [11:14] <PSD_CiumaRosie> Andrio i can login on my phone on minecraft.net
#646 [11:14] <Andrio> PSD_CiumaRosie, looks like it is already migrated.
#647 [11:14] * andeh [webchat@2.26.232.155] has quit. (Client Quit)
#648 [11:14] <PSD_CiumaRosie> yeah ik but i cant login
#649 [11:14] <Andrio> PSD_CiumaRosie, try to reset your password at https://account.mojang.com/password
#650 [11:14] <PSD_CiumaRosie> my phone has no problem loggin in
#651 [11:14] <PSD_CiumaRosie> i did it like 5 times
#652 [11:15] <Andrio> ??> PSD_CiumaRosie tools/HJT
#653 [11:15] <Mightyena> PSD_CiumaRosie: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#654 [11:15] <Mightyena> PSD_CiumaRosie: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#655 [11:15] <Andrio> huncheese, what trouble?
#656 [11:15] <njb> it only has my email and birthday on settings or on top account page just asks to redeem pin
#657 [11:15] <PSD_CiumaRosie> Mightyena what is that?
#658 [11:16] <Andrio> njb, do you have the email receipt?
#659 [11:17] <huncheese> Andrio, I'm not sure what email address its asking for the migration, but I do have all my logon details stored in an old keepass file.
#660 [11:18] <huncheese> Andrio, I've tried the one that recieved the paypal message, but thats not it apparently
#661 [11:18] <PSD_CiumaRosie> Mightyena why do you need it?
#662 [11:18] <Andrio> PSD_CiumaRosie, it's a tool that collects information on what is running on your PC and configuration notes that might be causing the problem.
#663 [11:18] <PSD_CiumaRosie> ok wait and i will give the link here?
#664 [11:18] <Andrio> PSD_CiumaRosie, yes
#665 [11:19] <Andrio> huncheese, do you know the username?
#666 [11:19] <huncheese> According to my old notes, its huncheese
#667 [11:19] <PSD_CiumaRosie> Andrio is safe to send that link ?
#668 [11:19] <Andrio> PSD_CiumaRosie, yes
#669 [11:19] <njb> i'm not sure, i only have the paypal emails, i think. would the email receipt be from minecraft or mojang?
#670 [11:19] <PSD_CiumaRosie> ok https://paste.gg/p/anonymous/486bf79c31fc49e0acb408c30ff13499
#671 [11:20] <njb> would the receipt be to my mojang email or my paypal email?
#672 [11:20] <Andrio> huncheese, what happened when you tried that email address?
#673 [11:20] <PSD_CiumaRosie> Andrio will u check what is wrong on my pc ?
#674 [11:20] <Andrio> njb, you should have gotten an email from Mojang to your Mojang account email address
#675 [11:20] * FaVeLL [webchat@bl11-154-156.dsl.telepac.pt] has joined #minecrafthelp
#676 [11:20] <Andrio> ??> PSD_CiumaRosie info/MCLEaks
#677 [11:20] <Mightyena> PSD_CiumaRosie: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#678 [11:20] <Mightyena> PSD_CiumaRosie: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#679 [11:20] <Andrio> ??> PSD_CiumaRosie win/hosts/edit
#680 [11:20] <Mightyena> PSD_CiumaRosie: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#681 [11:20] <Mightyena> PSD_CiumaRosie: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#682 [11:21] <FaVeLL> Hi, can I get some help?
#683 [11:21] <PSD_CiumaRosie> thanks guys
#684 [11:21] <PSD_CiumaRosie> i will try now
#685 [11:21] <njb> so i guess not, no receipt from mojang, but i do have paypal and credit card proof of purchasing it.
#686 [11:21] <Andrio> njb, checked your spam folder?
#687 [11:22] <huncheese> Andrio well at first it gave me a bad email or password message, and now I obviously got an "Error! Too many failed attempts. Please try again later." message
#688 [11:22] * zKeyD [webchat@c950d946.virtua.com.br] has joined #minecrafthelp
#689 [11:22] <zKeyD> i'm with a problem when i'm logging on minecraft, someone can help me ? error: The game crashed whilst initializing game
#690 [11:22] <zKeyD> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#691 [11:22] <njb> yes
#692 [11:22] <Andrio> njb, check any other email addresses you may have.
#693 [11:22] <Andrio> ??> zKeyD win/DXDiag
#694 [11:22] <Mightyena> zKeyD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#695 [11:23] <Andrio> ??> FaVeLL ask
#696 [11:23] <Mightyena> FaVeLL: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#697 [11:23] <Mightyena> FaVeLL: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#698 [11:23] <Andrio> huncheese, tried resetting your password?
#699 [11:23] * amadeus4170 [webchat@h88-129-200-140.cust.a3fiber.se] has joined #minecrafthelp
#700 [11:24] <huncheese> Andrio, yes, and the email never arrived.
#701 [11:24] <FaVeLL> Hi, so I have a question, why did "you" guys remove the paysafecard method in the minecraft realms? thats was the only way I can extend the minecraft server, btw will you guys maybe add?
#702 [11:24] <amadeus4170> i have a problem e-mail not send from you to my e-mail
#703 [11:24] * CTCx [webchat@072-188-108-058.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#704 [11:25] <Andrio> FaVeLL, "we" aren't Mojang
#705 [11:25] <Andrio> amadeus4170, checked your spam folder?
#706 [11:25] <njb> can't find any other emails from mojang, is there anything i can do with my paypal transaction id?
#707 [11:25] <amadeus4170> i have checked it
#708 [11:25] * FaVeLL [webchat@bl11-154-156.dsl.telepac.pt] has quit. (Quit: webchat.esper.net)
#709 [11:25] <huncheese> Andrio I'm pretty sure I haven't logged in for like 5 years. So I'm pretty ashamed to be having to ask for help. I've checked my spam folder, but nothing. Unless it arrives from linkedin than its not in spam
#710 [11:25] <Andrio> njb, you can send a ticket to Mojang.
#711 [11:26] <Andrio> mm
#712 [11:26] * moodyzebrs [webchat@5ac7a882.bb.sky.com] has quit. (Quit: webchat.esper.net)
#713 [11:26] <Andrio> huncheese, nothing wrong with asking for help. Just don't be like the guy I threw out.
#714 [11:26] <njb> ok, thanks. will do, is there a better link for ticket submission?
#715 [11:26] <Andrio> ??> njb account/send-email
#716 [11:26] <Mightyena> njb: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#717 [11:26] <Mightyena> njb: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#718 [11:26] <Andrio> huncheese, you might need to contact Mojang then
#719 [11:27] <Andrio> huncheese, also, if you're getting 'too many attempts' you will probably need to wait before resetting your password.
#720 [11:27] <njb> thanks
#721 [11:28] <PSD_CiumaRosie> Still not working i will try to reinstall minecraft
#722 [11:28] <huncheese> Andrio, thank you for being patient with me and giving advice! I will try. Have a nice day!
#723 [11:28] <amadeus4170> the e-mail had not coming to me i but i need help i will send my epost here amadeusy2@gmail.com but everytime i send them to send me for pasword chaninig nofing hapend
#724 [11:28] <amadeus4170> the e-mail had not coming to me i but i need help i will send my epost here amadeusy2@gmail.com but everytime i send them to send me for pasword chaninig nofing hapend
#725 [11:28] * huncheese [webchat@catv-176-63-109-226.catv.broadband.hu] has left #minecrafthelp
#726 [11:28] <Andrio> amadeus4170, what was your Minecraft profile name?
#727 [11:28] <Andrio> ??> PSD_CiumaRosie net/Hamachi
#728 [11:28] <Mightyena> PSD_CiumaRosie: Hamachi has been squatting on an IANA-allocated IP block (25.0.0.0/8). As such, Hamachi fundamentally conflicts with the internet itself. Therefore, #minecrafthelp will not support servers hosted via Hamachi.
#729 [11:28] <Mightyena> PSD_CiumaRosie: If you are using Hamachi, use a different solution such as proper port forwarding, or a VPN.
#730 [11:29] <amadeus4170> amadeus4170 is my profile name
#731 [11:29] <PSD_CiumaRosie> Mightyena i need to delete hamachi?
#732 [11:29] <Andrio> ok
#733 [11:29] <Andrio> PSD_CiumaRosie, try disabling it.
#734 [11:29] <Andrio> ??> amadeus4170 account/email-missing
#735 [11:29] <Mightyena> amadeus4170: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#736 [11:29] <Mightyena> amadeus4170: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#737 [11:29] <Mightyena> amadeus4170: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#738 [11:29] <PSD_CiumaRosie> ok i am doing it
#739 [11:30] <amadeus4170> i am usinig Gmail
#740 [11:31] <Andrio> mm
#741 [11:33] <zKeyD> people, after i create a ubuntu link, for who i send it ?
#742 [11:33] * kalontorr2001 [webchat@cpc129538-mapp14-2-0-cust537.know.cable.virginm.net] has joined #minecrafthelp
#743 [11:33] <Andrio> zKeyD, send it here
#744 [11:34] <kalontorr2001> Havent played minecraft for a few years i think it is on this account but says i do not own the game my username was kalontorr2001 can i have some help
#745 [11:35] <amadeus4170> my name is amadeus 4170 my e-mail is amadeusy2@gmail.com
#746 [11:36] <amadeus4170> help me
#747 [11:37] <amadeus4170> i wnat to take that to eu becuse my pasword + gddpr if i not can giv it back
#748 [11:37] * MrV [webchat@188.147.100.131.nat.umts.dynamic.t-mobile.pl] has joined #minecrafthelp
#749 [11:38] <Ethan> I can't login to my accoung
#750 [11:38] <Ethan> *account
#751 [11:38] <Andrio> kalontorr2001, are you sure the email address is right?
#752 [11:38] <Ethan> yes
#753 [11:38] <Ethan> It was working a couple days ago
#754 [11:38] <Andrio> amadeus4170, did you read the article we send you?
#755 [11:39] <Andrio> Ethan, what happens when you try?
#756 [11:39] <Ethan> It says invalid information
#757 [11:39] <amadeus4170> yes i have doing all thinks nofing works
#758 [11:39] <Andrio> Ethan, where?
#759 [11:39] <Andrio> amadeus4170, you may need to contact Mojang then
#760 [11:39] * kalontorr2001 [webchat@cpc129538-mapp14-2-0-cust537.know.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#761 [11:40] <Ethan> I try to login to minecraft launcher
#762 [11:40] <Ethan> But it just says invalid username or password
#763 [11:40] <Ethan> When it was working a couple days ago
#764 [11:40] <amadeus4170> i hade contakt them but them give me a linke to minecraftIrc.net
#765 [11:40] * MrV [webchat@188.147.100.131.nat.umts.dynamic.t-mobile.pl] has quit. (Client Quit)
#766 [11:41] <Andrio> hm
#767 [11:41] <Ethan> Is there any way of downloading a realm world without the host account?
#768 [11:41] <Andrio> Ethan, can you log in at https://account.mojang.com/ ?
#769 [11:42] <Ethan> Let me check
#770 [11:42] <Ethan> Nope
#771 [11:42] <Ethan> But I could a few days ago
#772 [11:43] <PSD_CiumaRosie> Ethan i have same problem
#773 [11:43] <Andrio> Ethan, tried to reset your password?
#774 [11:43] <amadeus4170> help me i am angry
#775 [11:43] <Ethan> I can't even log on to do that
#776 [11:43] <amadeus4170> same
#777 [11:44] <Andrio> Ethan, go to https://account.mojang.com/password
#778 [11:44] <PSD_CiumaRosie> Ethan can you login on minecraft.net from your mobile data on phone?
#779 [11:45] * LinOfSword [webchat@37.160.137.36] has joined #minecrafthelp
#780 [11:45] <LinOfSword> HI
#781 [11:46] <Ethan> I can't get into the email attached to the account
#782 [11:46] <Ethan> Its pretty old
#783 [11:46] <LinOfSword> I need help
#784 [11:46] <Ethan> and won't let me log in either
#785 [11:46] <amadeus4170> i will have my accaont fix or i will have my mony
#786 [11:46] * PSD_CiumaRosie [webchat@5-14-95-1.residential.rdsnet.ro] has quit. (Quit: webchat.esper.net)
#787 [11:46] <amadeus4170> back
#788 [11:47] <LinOfSword> I can't do the login into my account
#789 [11:47] <Ethan> amadeus4170 everyone here is not paid to be here
#790 [11:47] <Andrio> ??> Ethan account/send-email
#791 [11:47] <Mightyena> Ethan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#792 [11:47] <Mightyena> Ethan: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#793 [11:47] <LinOfSword> i registred in 2015 but now i can't remember the password
#794 [11:48] <LinOfSword> Can you help me?
#795 [11:48] <amadeus4170> no but i will have my pasword or mony for the buyed game back
#796 [11:48] <Ethan> I already did that
#797 [11:48] <Ethan> They gave me a link to this
#798 [11:48] <Ethan> And said to wait for a response
#799 [11:48] <LinOfSword> Please can i have support?
#800 [11:48] <Andrio> LinOfSword, try to reset it at https://account.mojang.com/password
#801 [11:48] <Andrio> Ethan, when?
#802 [11:48] <amadeus4170> epost from mjong not work
#803 [11:48] <Ethan> Yesterday
#804 [11:48] <Andrio> amadeus4170, when did you contact Mojang?
#805 [11:49] <amadeus4170> yesterday
#806 [11:49] <Andrio> Ethan and amadeus4170, that would have just been the automated receipt. They'll still get to you.
#807 [11:49] <LinOfSword> Andrio i've did it yet
#808 [11:49] <Ethan> okay, I know. On the email it said to go to this website for support
#809 [11:49] <Andrio> LinOfSword, did you reset it successfully?
#810 [11:50] <Ethan> I don't know my transaction ID, how do I find it?
#811 [11:50] <Andrio> Ethan, unfortunately we can't help any more with account issues like that here.
#812 [11:50] <Andrio> ??> Ethan account/trans-ID
#813 [11:50] <Mightyena> Ethan: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#814 [11:50] <LinOfSword> Andrio No, I don't received the email to change the password
#815 [11:50] <Andrio> mm
#816 [11:51] <amadeus4170> i have no epost from mojoing i am so angry at that so i tink sed out my e-mail or pasword so andrio can se that is not there
#817 [11:51] <Andrio> ??> LinOfSword account/email-missing
#818 [11:51] <Mightyena> LinOfSword: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#819 [11:51] <Mightyena> LinOfSword: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#820 [11:51] <Mightyena> LinOfSword: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#821 [11:51] <Andrio> ??> amadeus4170 account/send-email/wait-time
#822 [11:51] <Mightyena> amadeus4170: Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#823 [11:51] <LinOfSword> Andrio Can you verify if my email is correct?
#824 [11:52] <Andrio> LinOfSword, no; we aren't Mojang
#825 [11:52] <amadeus4170> amadeusy2@gmail.com passowrd amadeus4171
#826 [11:52] * Leeah [webchat@c-75-66-221-213.hsd1.tn.comcast.net] has joined #minecrafthelp
#827 [11:53] * o9l [webchat@218.red-83-33-39.dynamicip.rima-tde.net] has joined #minecrafthelp
#828 [11:53] <Andrio> How to steal a Minecraft account 102
#829 [11:53] <LinOfSword> The email could arrive in how much time?
#830 [11:53] <Andrio> ??> LinOfSword account/send-email/wait-time
#831 [11:53] <Mightyena> LinOfSword: Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#832 [11:53] * Penguins3343 [webchat@99-145-170-114.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#833 [11:54] <Andrio> also, it's not that Lyn, is it?
#834 [11:54] <o9l> Hi, i cant change my account email and i dont have the transaction id
#835 [11:54] * Patryk [webchat@180-150-80-169.NBN.mel.aussiebb.net] has quit. (Quit: webchat.esper.net)
#836 [11:55] <Penguins3343> My game keeps crashing and i've tried everything. It's the Mac verison. I don't know what to do I just bought the game yesterday.
#837 [11:56] <Leeah> For three days i have had an issue logging into the minecraft.net website. It doesn't give me an error or tell me something is invalid. It sits on the login screen and occasionally goes to the I'm not a robot thing. I have tried about 4 different emails and made three different accounts to try. Mojang lets me login but not minecraft.net. I have an
#838 [11:56] <Leeah> account on my xbox that i even tried, but it doesn't work, I sent an email to mojang three days ago and never got a response and now I'm desperate.
#839 [11:56] * o9l [webchat@218.red-83-33-39.dynamicip.rima-tde.net] has quit. (Client Quit)
#840 [11:56] <amadeus4170> if you not help me i can dedos the site
#841 [11:57] <Andrio> amadeus4170, contact Mojang; only they can help
#842 [11:57] <zKeyD> i'm with a problem when i'm logging on minecraft, someone can help me ? error: The game crashed whilst initializing game Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#843 [11:57] <Andrio> ??> Leeah tools/HJT
#844 [11:57] <Mightyena> Leeah: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#845 [11:57] <Mightyena> Leeah: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#846 [11:58] <Andrio> ??> zKeyD win/DXDiag
#847 [11:58] <Mightyena> zKeyD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#848 [11:58] <Andrio> ??> Penguins3343 launcher/crash-log
#849 [11:58] <Mightyena> Penguins3343: We need to see your crash log, which is created after a crash.
#850 [11:58] <Mightyena> Penguins3343: Open your .minecraft folder (ask us how to get there if you don't know) then open the crash-reports folder found there. Then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#851 [11:58] * Feroz_2milGamer [webchat@189.27.28.80.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#852 [11:59] <zKeyD> andrio, i sent you the ubuntu link on direct
#853 [12:00] <Feroz_2milGamer> How do I solve the problem 13: 20: 41,539
#854 [12:00] <Feroz_2milGamer> Process crashed with exit code 1
#855 [12:00] <Feroz_2milGamer> Process crashed with exit code 1
#856 [12:00] * Leeah [webchat@c-75-66-221-213.hsd1.tn.comcast.net] has left #minecrafthelp
#857 [12:01] <Andrio> zKeyD, do you know specifically what video card your PC has?
#858 [12:02] <Feroz_2milGamer> Not
#859 [12:03] <zKeyD> andrio, it's a sapphire
#860 [12:03] <Greymagic27> ??> Feroz_2milGamer launcher/log
#861 [12:03] <Mightyena> Feroz_2milGamer: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#862 [12:03] <Andrio> zKeyD, install the Radeon software from https://www.amd.com/en/support/graphics/amd-radeon-r7-series/amd-radeon-r7-200-series/amd-radeon-r7-265
#863 [12:03] * Broom [webchat@37-139-42-243.customer.uut-telecom.ru] has quit. (Quit: webchat.esper.net)
#864 [12:04] <Penguins3343> Mightyena How do you get to the .minecraft folder? cause I got the minecraft launcher expect it doesn't like the regular minecraft launcher like i've seen in screenshots the background is black not white and there isn't as much text
#865 [12:04] <Greymagic27> ??> Penguins3343 win/.minecraft
#866 [12:04] <Mightyena> Penguins3343: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#867 [12:04] <Andrio> Penguins3343, might be old screenshots.
#868 [12:06] <Penguins3343> I don't have a windows computer. I have a macOS Majave verison 10.14.5?
#869 [12:06] <Greymagic27> ??> Penguins3343 mac/.minecraft
#870 [12:06] <Mightyena> Penguins3343: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#871 [12:08] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#872 [12:09] <Penguins3343> Mightyena I made it to the minecraft folder, but there's no crash-report folder?
#873 [12:10] <Greymagic27> Penguins3343, Do you have a log called 'launcher_log.txt' ?
#874 [12:10] <Penguins3343> I do!
#875 [12:10] <Greymagic27> Penguins3343, Send that
#876 [12:10] * amadeus4170 [webchat@h88-129-200-140.cust.a3fiber.se] has quit. (Quit: webchat.esper.net)
#877 [12:13] <Penguins3343> https://paste.ubuntu.com/p/nkqXfJVynC/ it's pretty long i'm not sure if it's supposed to be that long
#878 [12:14] <Greymagic27> ??> Penguins3343 mac/reinst/manual
#879 [12:14] <Mightyena> Penguins3343: First, open up the Terminal app found in Applications > Utilities > Terminal. Enter the following command into the terminal: open ~/Library/Application\ Support/minecraft
#880 [12:14] <Mightyena> Penguins3343: That should open a Finder window showing your Minecraft folder, delete everything except the saves folder. Then restart the game by launching the app in the Applications folder.
#881 [12:18] <Penguins3343> if there is no saves folder that i can see do i still delete everything?
#882 [12:18] <Greymagic27> Yes please
#883 [12:20] <Penguins3343> i moved everything to trash. now i go to applications and open it?
#884 [12:20] <Greymagic27> Yes please
#885 [12:21] * zKeyD [webchat@c950d946.virtua.com.br] has quit. (Quit: webchat.esper.net)
#886 [12:24] <Penguins3343> it worked!!!!
#887 [12:24] <Penguins3343> thanks you!!!
#888 [12:25] <Greymagic27> No problem :)
#889 [12:25] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#890 [12:27] <Feroz_2milGamer> https://paste.ubuntu.com/p/dPY2hJKSCG/
#891 [12:27] * Ethan [webchat@c-73-20-106-154.hsd1.ut.comcast.net] has quit. (Quit: webchat.esper.net)
#892 [12:28] <Feroz_2milGamer> I took a while
#893 [12:28] * Penguins3343 [webchat@99-145-170-114.lightspeed.miamfl.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#894 [12:30] <Greymagic27> JorjaAnn, I'm afraid your issue has me a bit stumped, hopefully another volunteer will be able to help when they log on.
#895 [12:37] * Ginotuocugino [webchat@host99-165-dynamic.49-82-r.retail.telecomitalia.it] has joined #minecrafthelp
#896 [12:40] <Ginotuocugino> i can't log in and when i try to log in appears:"password or e-mail error" but i know for sure that they are correct
#897 [12:40] <Greymagic27> ??> Ginotuocugino tools/hjt
#898 [12:40] <Mightyena> Ginotuocugino: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#899 [12:40] <Mightyena> Ginotuocugino: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#900 [12:46] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#901 [12:50] <Greymagic27> Ginotuocugino, Do you have the log output?
#902 [12:51] * DaddyLiLMonster [webchat@cpc94274-ward11-2-0-cust654.10-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#903 [12:51] <Ginotuocugino> no
#904 [12:51] * joe [webchat@185.136.116.179] has joined #minecrafthelp
#905 [12:52] <Feroz_2milGamer> https://paste.ubuntu.com/p/dqJy7J2PN8/
#906 [12:54] <joe> when i try to sign in it says: "Failed to login: we tried to dign you in to your Microsoft account, but something went wrong." can anything be done to fix this, it has been going on since I boght the game yesterday
#907 [12:55] <Greymagic27> ??> joe bedrock/support
#908 [12:55] <Mightyena> joe: This channel only handles technical support for Minecraft: Java Edition, if you need help with Minecraft (Bedrock Platform) please see the resources available here https://help.mojang.com/customer/portal/articles/1175743-minecraft-support-resources. Alternatively you can try the Bedrock support forums here: https://www.minecraftforum.net/forums/support/minecraft-bedrock-support
#909 [12:55] <Greymagic27> Ginotuocugino, Could you grab it?
#910 [12:55] <Greymagic27> ??> Ginotuocugino tools/hjt
#911 [12:55] <Mightyena> Ginotuocugino: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#912 [12:55] <Mightyena> Ginotuocugino: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#913 [12:55] <Greymagic27> ??> Feroz_2milGamer win/!
#914 [12:55] <Mightyena> Feroz_2milGamer: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#915 [12:55] <Mightyena> Feroz_2milGamer: See https://minecraftirc.net/support-articles/windows/special-characters/ for more information on working around this problem.
#916 [12:56] <joe> ok this is a lot to see through, but i'll try to thanks
#917 [12:57] <Feroz_2milGamer> Thanks I'll try
#918 [12:57] <Greymagic27> joe, Not all the information is for you. Just this bit:
#919 [12:57] <Greymagic27> ??> joe bedrock/support
#920 [12:57] <Mightyena> joe: This channel only handles technical support for Minecraft: Java Edition, if you need help with Minecraft (Bedrock Platform) please see the resources available here https://help.mojang.com/customer/portal/articles/1175743-minecraft-support-resources. Alternatively you can try the Bedrock support forums here: https://www.minecraftforum.net/forums/support/minecraft-bedrock-support
#921 [12:58] <joe> ok thanks
#922 [12:58] <Ginotuocugino> https://paste.ubuntu.com/p/PN6NqQHqCs/plain/
#923 [12:59] <Greymagic27> ??> Ginotuocugino win/hosts/edit
#924 [12:59] <Mightyena> Ginotuocugino: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#925 [12:59] <Mightyena> Ginotuocugino: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#926 [12:59] <Greymagic27> Ginotuocugino, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#927 [12:59] * coolyougaming [webchat@atoulouse-652-1-67-193.w2-6.abo.wanadoo.fr] has joined #minecrafthelp
#928 [13:05] * Ginotuocugino [webchat@host99-165-dynamic.49-82-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#929 [13:08] * Feroz_2milGamer [webchat@189.27.28.80.dynamic.adsl.gvt.net.br] has quit. (Quit: webchat.esper.net)
#930 [13:08] * Ginotuocugino [webchat@host99-165-dynamic.49-82-r.retail.telecomitalia.it] has joined #minecrafthelp
#931 [13:10] <Ginotuocugino> it appears :"e-mail or password error"
#932 [13:11] <Greymagic27> ??> Ginotuocugino win/hosts/edit
#933 [13:11] <Mightyena> Ginotuocugino: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#934 [13:11] <Mightyena> Ginotuocugino: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#935 [13:11] <Greymagic27> Put everything in that file onto https://paste.ubuntu.com then send the link here
#936 [13:16] * AlexLacerds [webchat@b1b47368.virtua.com.br] has joined #minecrafthelp
#937 [13:17] <Ginotuocugino> https://paste.ubuntu.com/p/5yxbhXYGyS/plain/
#938 [13:17] <AlexLacerds> Hi, I am needing help on buying relams, can anyone help me? I am having errors of purchase could not be processed for about 30 min
#939 [13:17] <Greymagic27> Ginotuocugino, The entries are still there.
#940 [13:17] <Greymagic27> Ginotuocugino, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#941 [13:17] <Greymagic27> ??> AlexLacerds tools/hjt
#942 [13:17] <Mightyena> AlexLacerds: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#943 [13:17] <Mightyena> AlexLacerds: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#944 [13:18] * joe [webchat@185.136.116.179] has quit. (Quit: webchat.esper.net)
#945 [13:21] <Ginotuocugino> thank you so much
#946 [13:21] * Ginotuocugino [webchat@host99-165-dynamic.49-82-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#947 [13:25] * William [webchat@24-176-54-236.dhcp.klmz.mi.charter.com] has joined #minecrafthelp
#948 [13:25] * hahabonk [webchat@0540716d.skybroadband.com] has joined #minecrafthelp
#949 [13:25] * hahabonk [webchat@0540716d.skybroadband.com] has quit. (Client Quit)
#950 [13:28] * Lord_of_Life_ [~Lord@46.217.167.148] has quit. (Ping timeout: 190 seconds)
#951 [13:28] <William> Hello, I am having issues logging into either of my 2 minecraft accounts. one acct was set up on pc in 2012 and i cannot remember the username. other account was set up on xbox about 2 years ago (this is the acct i would prefer to use). I appreciate your willingness to volunteer to help
#952 [13:33] * bam [webchat@ip70-174-212-119.ph.ph.cox.net] has joined #minecrafthelp
#953 [13:34] <bam> Hi, I am not able to launch Minecraft from the launcher. Stating Error An unexpected issue occurred and the game has crashed.
#954 [13:36] * stan [webchat@cpc72331-sotn15-2-0-cust897.15-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#955 [13:38] * l [webchat@pool-108-54-69-237.nycmny.fios.verizon.net] has joined #minecrafthelp
#956 [13:38] <l> I have no access to email that is connected, how do i fix it?
#957 [13:40] * l [webchat@pool-108-54-69-237.nycmny.fios.verizon.net] has quit. (Client Quit)
#958 [13:42] <William> Why is there no direct support line for MC? honestly? This is useless
#959 [13:42] * lfpinheira [webchat@a89-153-98-21.cpe.netcabo.pt] has joined #minecrafthelp
#960 [13:42] <lfpinheira> Hello
#961 [13:43] <bam> help https://paste.ubuntu.com/p/FyjxJ5Vs3j/
#962 [13:44] * PSD_CiumaRosie [webchat@5-14-95-1.residential.rdsnet.ro] has joined #minecrafthelp
#963 [13:44] <PSD_CiumaRosie> Hello
#964 [13:44] <PSD_CiumaRosie> I cant login on minecraft
#965 [13:44] <lfpinheira> I was going to buy minecraft but when i went to the payment details i accidentaly chosse the wrong methode. now i cant cant actually buy the game through the method i want. This thing shows up: llegalArgumentException: User with id 8b4247c729d9ffc89d6449a73e0c9de5 has open payments or already owns Minecraft anyone know how i can resolve this ?
#966 [13:44] <PSD_CiumaRosie> everytime i login it doesnt happen anything
#967 [13:45] * bam [webchat@ip70-174-212-119.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#968 [13:45] <lfpinheira> guys? sorry but is anyone there?
#969 [13:47] * bam [webchat@ip70-174-212-119.ph.ph.cox.net] has joined #minecrafthelp
#970 [13:47] <JorjaAnn> <> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#971 [13:47] * Peroxide [webchat@c-843070d5.028-298-73746f28.bbcust.telenor.se] has joined #minecrafthelp
#972 [13:47] <Peroxide> Hey
#973 [13:47] <Peroxide> Can someone help me out
#974 [13:48] <bello> hi
#975 [13:48] * seb [webchat@ip-176-199-210-187.hsi06.unitymediagroup.de] has joined #minecrafthelp
#976 [13:48] <seb> ok guys i forgot my email what do i do
#977 [13:48] <Peroxide> I cannot log in to my account in minecraft and I cannot log into minecraft.net and I can only log into the old account.mojang. I got my minecraft 4 years ago
#978 [13:49] <seb> ok guys i forgot my email what do i do
#979 [13:49] <Peroxide> Get a new minecraft
#980 [13:49] <Peroxide> lmao
#981 [13:50] <Peroxide> How do you forget your email?
#982 [13:50] * Aduanich [webchat@32.red-88-14-142.dynamicip.rima-tde.net] has joined #minecrafthelp
#983 [13:50] <Aduanich> Does someone know why i can't pay Minecraft Realms with a paysafecard?
#984 [13:50] <Peroxide> nope
#985 [13:51] <Peroxide> What do you mean can't play minecraft with a paysafecard?
#986 [13:51] <Peroxide> Minecraft realms*
#987 [13:51] <Peroxide> You mean tha tyou can't pay with it?
#988 [13:51] <Aduanich> I want to buy a subscription for threee months in Minecraft Java Edition, but "PaySafeCard" dissapeared from the payment options
#989 [13:51] <Peroxide> Why not just pay with paypal?
#990 [13:52] <Aduanich> I don't have a bank account to make a paypal, that's why i use paysafecard
#991 [13:52] * lfpinheira [webchat@a89-153-98-21.cpe.netcabo.pt] has quit. (Quit: webchat.esper.net)
#992 [13:52] <Peroxide> oh
#993 [13:52] <Peroxide> hold on
#994 [13:53] <Peroxide> Yeah i'm not sure dude. Don't you know someone with a bank account that can help you out
#995 [13:54] <bam> my game crashes when launching
#996 [13:54] * Aduanich [webchat@32.red-88-14-142.dynamicip.rima-tde.net] has quit. (Client Quit)
#997 [13:57] <Peroxide> I can't log on to my account
#998 [13:57] <Peroxide> Bam
#999 [13:57] <Peroxide> Have you tried reinstalling
#1000 [13:57] <Peroxide> ?
#1001 [13:57] <JorjaAnn> <> Is there anything I can do to help stop getting Minecraft 1.1?(not responding)? This happens on Java versoins of minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1002 [14:00] * mathias270303 [webchat@83-92-76-6-cable.dk.customer.tdc.net] has joined #minecrafthelp
#1003 [14:00] <mathias270303> hey
#1004 [14:01] <Peroxide> This chat is useless
#1005 [14:01] <mathias270303> yes
#1006 [14:01] * seb [webchat@ip-176-199-210-187.hsi06.unitymediagroup.de] has quit. (Quit: webchat.esper.net)
#1007 [14:02] <mathias270303> mathias270303 this is my username but i dont know the password or something
#1008 [14:02] <mathias270303> i cnat login to it
#1009 [14:02] <bam> i have tried reinstalling, yes
#1010 [14:03] <Peroxide> DO you have a potato computer?
#1011 [14:03] <Peroxide> *Do
#1012 [14:03] <bam> maybe
#1013 [14:03] <Peroxide> Were you able to play before
#1014 [14:04] <bam> no, just purchased and installed today
#1015 [14:04] <Peroxide> oh
#1016 [14:04] <Peroxide> What specs do you have
#1017 [14:06] * Tido [webchat@h42.156.96.50.dynamic.ip.windstream.net] has joined #minecrafthelp
#1018 [14:06] * cow [webchat@97.102.81.227] has joined #minecrafthelp
#1019 [14:06] <bam> i5, 8gb ram, gtx1050 ti
#1020 [14:06] <Tido> i cant start minecraft 1.14.3
#1021 [14:06] <cow> i cant start 1.14.3 either
#1022 [14:07] <Peroxide> That's pretty good. Try completely shutting down the game from the task manager and relanunching
#1023 [14:07] <Peroxide> the game
#1024 [14:08] <bam> yeah, plays any other game just fine. for some reason getting a crash error on start no matter what i try, same as Tido and cow
#1025 [14:08] <Peroxide> Does the game actually load up and show the mojang logo or does it just show a White screen
#1026 [14:08] <cow> it willl load but in the launcher but when it is ready to start a pop up will come up on the launcher saying "An unexpected issue occured and the game has crashed. We,re sorry for the innconvience"
#1027 [14:08] <Tido> it shows the mojang logo and stops loading under the g
#1028 [14:09] <bam> I get to the white screen then crash
#1029 [14:09] <cow> it doesnt even open a seperate window for me
#1030 [14:09] <cow> and i cant click "view crash report"
#1031 [14:09] <Tido> me neither
#1032 [14:09] <Peroxide> That's pretty weird
#1033 [14:10] <bam> *when i change the java executable it loads to the white screen. when left as use bundled java runtime, does not load a separate window just crashes
#1034 [14:11] <bam> view crash report does nothing for me, but does log a debug file in the game folder
#1035 [14:11] <Peroxide> Try changing the minecraft launch version.
#1036 [14:12] * Gael1392 [webchat@189.215.96.254.cable.dyn.cableonline.com.mx] has joined #minecrafthelp
#1037 [14:13] <Gael1392> Hi, do you sepámosles spanish.?
#1038 [14:13] <bam> that option is greyed out for me
#1039 [14:13] <Gael1392> Do you speak spanish?
#1040 [14:14] <Gael1392> i hace a súper problem
#1041 [14:14] <Peroxide> Maybe it's because you only have 1 version downloaded. You can see the versions folder by going to "%appdata%
#1042 [14:14] * manda [webchat@121-31-139-186.fibertel.com.ar] has joined #minecrafthelp
#1043 [14:15] <Gael1392> because my mom buy me a pack about toy story but in my iPad i cant download
#1044 [14:15] <Gael1392> i mean.... Its like... charging but.... never download
#1045 [14:15] <bam> ah, thats why thanks
#1046 [14:16] <Gael1392> Please someone help me,,,,
#1047 [14:16] <Gael1392> what can i do?
#1048 [14:16] <Peroxide> Bam, so you only got 1 version installed?
#1049 [14:16] * cow [webchat@97.102.81.227] has quit. (Quit: webchat.esper.net)
#1050 [14:16] <bam> yes
#1051 [14:17] <Peroxide> ok
#1052 [14:17] * fazago [webchat@93-167-62-53-cable.dk.customer.tdc.net] has joined #minecrafthelp
#1053 [14:17] <Peroxide> So just try installing Another version and launch the game from that version
#1054 [14:17] * Gael1392 [webchat@189.215.96.254.cable.dyn.cableonline.com.mx] has quit. (Client Quit)
#1055 [14:17] <bam> yeah
#1056 [14:17] <Peroxide> If that doesn't work, send mojang an email
#1057 [14:17] <Tido> how would i do that?
#1058 [14:17] <bam> thanks
#1059 [14:17] <Tido> install another version
#1060 [14:18] * Tido [webchat@h42.156.96.50.dynamic.ip.windstream.net] has quit. (Quit: webchat.esper.net)
#1061 [14:18] * Chucky [webchat@dsl-189-233-140-186-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#1062 [14:18] * Gael1392 [webchat@189.215.96.254.cable.dyn.cableonline.com.mx] has joined #minecrafthelp
#1063 [14:18] <fazago> Hello, I was trying to migrate my old minecraft account to a mojang account, but I don't remember my username at all.. I made it back in 2010 I think. How do I find out what my username is, so I can migrate my account?
#1064 [14:18] <Chucky> Hello, I am not receiving any emails from mojang to verify my email
#1065 [14:20] * bam [webchat@ip70-174-212-119.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#1066 [14:20] * Alex1 [webchat@89.131.70.70] has joined #minecrafthelp
#1067 [14:21] <Peroxide> Try removing capital letters from the email when you are typing it in to minecraft,
#1068 [14:21] * SwiiftKiid [webchat@95-44-165-221-dynamic.agg2.ddm.bbh-prp.eircom.net] has joined #minecrafthelp
#1069 [14:21] <Gael1392> Hello, I have a problem with my Minecraft because I buy a pack about toy story... but never charges .., I mean, in my screen appear like is loading but never download, what can i do.
#1070 [14:21] <Gael1392> ?.
#1071 [14:22] * SwiiftKiid [webchat@95-44-165-221-dynamic.agg2.ddm.bbh-prp.eircom.net] has quit. (Client Quit)
#1072 [14:22] <Alex1> I can not enter to my account can anybody help me please? The message say that the username and de password are invalid.
#1073 [14:22] <Peroxide> I got the same peoblem
#1074 [14:22] * Tido [webchat@h42.156.96.50.dynamic.ip.windstream.net] has joined #minecrafthelp
#1075 [14:22] <Peroxide> Can you log into minecraft.net?
#1076 [14:22] <Alex1> no
#1077 [14:22] <Gael1392> let me see
#1078 [14:23] <Tido> i cannot load the bar under mojang when starting 1.14.3
#1079 [14:23] <Peroxide> Alex. Try logging in from "Account.mojang.com"
#1080 [14:23] <Gael1392> but I buy the game in the app, not in this page
#1081 [14:23] <Peroxide> That should work
#1082 [14:23] <Gael1392> omg
#1083 [14:23] <Gael1392> i think u answer me
#1084 [14:24] <Gael1392> 🤦🏽‍♂️
#1085 [14:24] <Alex1> no, it does not work and when I want to change the password nothing happen
#1086 [14:24] * bam [webchat@ip70-174-212-119.ph.ph.cox.net] has joined #minecrafthelp
#1087 [14:24] <Tido> i cannot load the bar under mojang when starting 1.14.3 and the game crashes when the bar reaches the g
#1088 [14:25] <manda> hi when i start the game the launcher closes and the game doesnt open
#1089 [14:25] <Alex1> I think some one stole my account
#1090 [14:25] <Peroxide> Tido. My friend had the same problem and he fixed it by closing minecraft from the task manager
#1091 [14:25] <Peroxide> And relaunching minecraft
#1092 [14:25] <Tido> no i didnt
#1093 [14:26] <Peroxide> What do you mean?
#1094 [14:26] * Gael1392 [webchat@189.215.96.254.cable.dyn.cableonline.com.mx] has quit. (Quit: webchat.esper.net)
#1095 [14:26] <Tido> i tried restarting my pc, closing the launcher from task manager and other versions i tried every 1.14 and they all do the same
#1096 [14:27] <Peroxide> I don't really know then.
#1097 [14:27] <Tido> oh ok then
#1098 [14:27] * Papaya [webchat@c-73-251-203-145.hsd1.va.comcast.net] has joined #minecrafthelp
#1099 [14:27] * Papaya [webchat@c-73-251-203-145.hsd1.va.comcast.net] has joined #minecrafthelp
#1100 [14:27] * Tido [webchat@h42.156.96.50.dynamic.ip.windstream.net] has left #minecrafthelp
#1101 [14:27] <Peroxide> Alex1. I doubt someone stole your account, and even if someone did the would still not be able to change the password without the email
#1102 [14:28] <Peroxide> *they
#1103 [14:28] <Peroxide> I'm off to go.
#1104 [14:29] * Lord_of_Life [~Lord@77.28.168.78] has joined #minecrafthelp
#1105 [14:29] <Papaya> Whenever I try to make a world on the latest version, the world starts to create itself then crashes during the process and does not give me an explanation other than "An unexpected error has occurred. Sorry for the inconvenience."
#1106 [14:29] * Peroxide [webchat@c-843070d5.028-298-73746f28.bbcust.telenor.se] has quit. (Quit: webchat.esper.net)
#1107 [14:31] <Alex1> The problem is that I think someone has changed my password and when I want to change it I get no mail.
#1108 [14:31] <fazago> Can I get minecraft for free on ps4 if I've bought it on PC?
#1109 [14:32] * fazago [webchat@93-167-62-53-cable.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#1110 [14:32] * G3Nexis [webchat@ip68-104-253-221.ph.ph.cox.net] has joined #minecrafthelp
#1111 [14:33] * G3Nexis [webchat@ip68-104-253-221.ph.ph.cox.net] has quit. (Client Quit)
#1112 [14:33] * JAredb [webchat@c-73-226-97-151.hsd1.nj.comcast.net] has joined #minecrafthelp
#1113 [14:33] <JAredb> anyone on and able to help??
#1114 [14:33] <Alex1> I have my Transaction ID too but i cant change my password.
#1115 [14:34] * Christian [webchat@cpe-70-112-33-220.austin.res.rr.com] has joined #minecrafthelp
#1116 [14:34] <Christian> Hello!
#1117 [14:34] <JAredb> Hey guys i bpught a modpack and every time i create the worls i spawn in and fall to my death and it wont load the map and all the blocks are broken, (lucky block)
#1118 [14:35] <bam> same, tried installing older versions. still crashing at launch
#1119 [14:35] <Christian> Im trying to launch my game but everytime I create a world it stops responding, same with joining a server. Any help? Thanks :D
#1120 [14:35] <JAredb> so does that mean im out od my $?
#1121 [14:35] <Alex1> someone can help me please, I can not access or change the password but I have the transaction id
#1122 [14:36] * Lord_of_Life [~Lord@77.28.168.78] has joined #minecrafthelp
#1123 [14:38] * manda [webchat@121-31-139-186.fibertel.com.ar] has quit. (Quit: webchat.esper.net)
#1124 [14:39] * JAredb [webchat@c-73-226-97-151.hsd1.nj.comcast.net] has quit. (Quit: webchat.esper.net)
#1125 [14:41] * jali [webchat@194-118-58-207.hdsl.highway.telekom.at] has joined #minecrafthelp
#1126 [14:41] * Papaya [webchat@c-73-251-203-145.hsd1.va.comcast.net] has quit. (Quit: webchat.esper.net)
#1127 [14:43] <Alex1> someone can help me please, I can not access or change the password but I have the transaction id
#1128 [14:43] <jali> i forgot my email and password for my mojang account the only thing i know is my username.
#1129 [14:44] * Czappy [webchat@89-64-9-77.dynamic.chello.pl] has joined #minecrafthelp
#1130 [14:46] * Czappy [webchat@89-64-9-77.dynamic.chello.pl] has quit. (Client Quit)
#1131 [14:49] * Alex1 [webchat@89.131.70.70] has quit. (Quit: webchat.esper.net)
#1132 [14:50] * Alex8 [webchat@89.131.70.70] has joined #minecrafthelp
#1133 [14:50] * Alex8 [webchat@89.131.70.70] has quit. (Client Quit)
#1134 [14:50] * manda [webchat@121-31-139-186.fibertel.com.ar] has joined #minecrafthelp
#1135 [14:53] * Miner5 [webchat@c-98-218-173-255.hsd1.va.comcast.net] has joined #minecrafthelp
#1136 [14:53] <Miner5> I cant login
#1137 [14:53] <Miner5> can anyone help
#1138 [14:54] <manda> hi igot this in the crash report and i dont know what to do https://paste.gg/p/anonymous/daf1e0176fa94790bff9afe74edf1e09
#1139 [14:54] * Miner5 [webchat@c-98-218-173-255.hsd1.va.comcast.net] has quit. (Client Quit)
#1140 [14:54] * Christian [webchat@cpe-70-112-33-220.austin.res.rr.com] has quit. (Quit: webchat.esper.net)
#1141 [14:54] * corgi [webchat@64.203.215.188.dyn-cm-pool-52.pool.hargray.net] has joined #minecrafthelp
#1142 [14:54] <corgi> hi there
#1143 [14:55] <corgi> so I bought java licenses for my kids to crossplay with. Guess what I found out afterwards...
#1144 [14:55] <manda> hi
#1145 [14:55] <corgi> not Bedrock compatible.
#1146 [14:55] <corgi> which eplains why my son on the switch couldn't locate my Java game
#1147 [14:56] <corgi> so now I just dropped $50 on licenses for my kids that they don't need because I should have bought the Windows 10 edition
#1148 [14:56] <corgi> Is there a way to get a refund?
#1149 [14:57] * payonel is now known as openos
#1150 [15:00] * openos is now known as payonel
#1151 [15:00] * jamesbond059 [webchat@216.144.174.167.res-cmts.flt3.ptd.net] has quit. (Quit: webchat.esper.net)
#1152 [15:10] * thegoldennugg [webchat@63.88.70.130] has joined #minecrafthelp
#1153 [15:11] * Tido [webchat@h42.156.96.50.dynamic.ip.windstream.net] has joined #minecrafthelp
#1154 [15:11] * Cranekid99 [webchat@pool-173-76-96-153.bstnma.fios.verizon.net] has joined #minecrafthelp
#1155 [15:12] <Cranekid99> Why can't i get into my old account?
#1156 [15:12] <Tido> i cannot completly load minecraft 1.14.3
#1157 [15:14] * moodyzebrs [webchat@5ac7a882.bb.sky.com] has joined #minecrafthelp
#1158 [15:14] <thegoldennugg> hi, i've been trying to get Minecraft to work on my MacBook and have tried to google multiple things but its not working. I was able to download the files and stuff but then when I go to actually open the minecraft launcher it pops up with an error about how it failed to launch and has quit unexpectedly. My Mac is up to date as well as my Java. It
#1159 [15:14] <thegoldennugg> shows on the same screen the problem details and system configuration but I don't really know how to read any of it.
#1160 [15:14] <moodyzebrs> hi
#1161 [15:15] * joeM0e [webchat@035-138-189-224.dhcp.bhn.net] has joined #minecrafthelp
#1162 [15:15] <moodyzebrs> I need help with mod and how to install mods
#1163 [15:16] * joeM0e [webchat@035-138-189-224.dhcp.bhn.net] has quit. (Client Quit)
#1164 [15:16] <moodyzebrs> is anyone here?
#1165 [15:17] * Arctic [webchat@216.15.102.11] has joined #minecrafthelp
#1166 [15:17] <Arctic> hello?
#1167 [15:17] <moodyzebrs> hi
#1168 [15:17] <Arctic> are you a worker?
#1169 [15:17] <moodyzebrs> no
#1170 [15:18] <Arctic> who are you?
#1171 [15:18] <Arctic> you still there?
#1172 [15:18] <bam> who are you?
#1173 [15:18] <moodyzebrs> a person that needs help
#1174 [15:19] <Arctic> i need help with my account
#1175 [15:19] <Cranekid99> i do aswell
#1176 [15:19] <Arctic> ugh
#1177 [15:19] <moodyzebrs> whats wrong with you account
#1178 [15:19] * Arctic [webchat@216.15.102.11] has quit. (Client Quit)
#1179 [15:20] <Cranekid99> it wont recognize my ancient account
#1180 [15:20] <Cranekid99> idek the email it wasnt necessary when i used to play
#1181 [15:21] <moodyzebrs> o
#1182 [15:22] * LynxNova76 [webchat@99-88-28-212.lightspeed.jcsnms.sbcglobal.net] has joined #minecrafthelp
#1183 [15:22] <Cranekid99> yeah so wtf do i do
#1184 [15:22] * thegoldennugg [webchat@63.88.70.130] has quit. (Quit: webchat.esper.net)
#1185 [15:22] * manda [webchat@121-31-139-186.fibertel.com.ar] has quit. (Quit: webchat.esper.net)
#1186 [15:22] * banana [webchat@5ac7a882.bb.sky.com] has joined #minecrafthelp
#1187 [15:23] <banana> hi
#1188 [15:23] * Arctic [webchat@216.15.102.11] has joined #minecrafthelp
#1189 [15:23] <LynxNova76> I have been told that if you have a copy of Minecraft in Xbox you can have the complete game on Windows 10
#1190 [15:23] <LynxNova76> Is that true
#1191 [15:23] <Arctic> yes
#1192 [15:23] <Cranekid99> log in through the start menu app'
#1193 [15:24] <moodyzebrs> arctic yoyr bajkiv
#1194 [15:24] <LynxNova76> But it doesnt show me anything in the Microsoft store
#1195 [15:24] <moodyzebrs> back
#1196 [15:24] <Arctic> just go into the store in the windows button and downloacd from there.
#1197 [15:24] <Arctic> are yo signed into your microsoft acc?
#1198 [15:24] <moodyzebrs> cubethethird andriov
#1199 [15:25] <LynxNova76> Yes
#1200 [15:25] <Arctic> try from the xbox app and go into my games and apps and check there
#1201 [15:25] <moodyzebrs> worker were r u
#1202 [15:25] <Tido> for real
#1203 [15:25] * Cranekid99 [webchat@pool-173-76-96-153.bstnma.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#1204 [15:26] * Tido [webchat@h42.156.96.50.dynamic.ip.windstream.net] has quit. (Quit: webchat.esper.net)
#1205 [15:26] <Arctic> i got banned on hypixel for the alse watchdogs crap and i cant get a new account in minecraft because i already have on. idk what to do. help if you know
#1206 [15:26] * war [webchat@pool-72-74-66-56.bstnma.fios.verizon.net] has joined #minecrafthelp
#1207 [15:27] <Arctic> anyone know how to fix that?
#1208 [15:28] <moodyzebrs> how long u banned for
#1209 [15:28] <LynxNova76> Mine still sowing me the demo not the complete game
#1210 [15:28] <war> Is the support really backed up all the way until May 17th? Meaning I won't be able to log in and play for about 2 months?
#1211 [15:28] <Arctic> idk i got on from a 6 month break and tried to play the realized i was perm banned for no reason.
#1212 [15:29] * orville1000 [webchat@176.22.117.57] has joined #minecrafthelp
#1213 [15:29] <orville1000> I cant connect to minecraft launcher
#1214 [15:29] <Arctic> disconnect your modem and plug it backk in
#1215 [15:30] * lara2 [webchat@cable-77-78-237-211.dynamic.telemach.ba] has joined #minecrafthelp
#1216 [15:30] <moodyzebrs> write to them and ask y u were perm banned
#1217 [15:30] <orville1000> oh i tried that already
#1218 [15:30] <lara2> hello ik you guys are buy but minecraft didn't send me code to create account
#1219 [15:30] <Arctic> i tried, straight to hypixel and they denied it i wish i could talk to a live agent on there becuase i have to a day for them to respond
#1220 [15:30] * courtney [webchat@host-174-45-154-109.chy-wy.client.bresnan.net] has joined #minecrafthelp
#1221 [15:31] <LynxNova76> Still cant find the complete versión it doesnt show me anything
#1222 [15:31] * Loempia [webchat@a83-162-150-37.adsl.xs4all.nl] has joined #minecrafthelp
#1223 [15:31] * lara2 [webchat@cable-77-78-237-211.dynamic.telemach.ba] has quit. (Client Quit)
#1224 [15:31] <courtney> i keep having minecraft craashes
#1225 [15:31] * banana [webchat@5ac7a882.bb.sky.com] has quit. (Quit: webchat.esper.net)
#1226 [15:31] <courtney> java
#1227 [15:31] <Arctic> normal or forge?
#1228 [15:32] * thegoldennugget [webchat@63.88.70.130] has joined #minecrafthelp
#1229 [15:32] <orville1000> i need help when i try to open minecraft nothing happens
#1230 [15:32] * thegoldennugget [webchat@63.88.70.130] has quit. (Client Quit)
#1231 [15:33] <war> I'm unable to reset my password. I'm getting no emails. I've checked that they're not in deleted or spam, and I've made sure mojang isn't blocked/reported as spam. The last email I have from mojang is about my account being migrated. Could someone have stolen my account?
#1232 [15:33] <Arctic> go into task manager an scroll down to see if it is open already and then close it and reopen it
#1233 [15:33] <Arctic> sure its the right emai;?
#1234 [15:34] <war> Yes
#1235 [15:34] <orville1000> i cant open my minecraft earth is what i meant on my phone
#1236 [15:34] <Arctic> courtney
#1237 [15:34] <Arctic> go into task manager an scroll down to see if it is open already and then close it and reopen
#1238 [15:34] <Arctic> try that
#1239 [15:34] <orville1000> its on my phone
#1240 [15:34] <Arctic> try a different email war
#1241 [15:35] <Arctic> delete it then reinstall
#1242 [15:35] <Arctic> it will be free still
#1243 [15:35] <moodyzebrs> arctic r u staff
#1244 [15:36] <Arctic> no i just know alot abt minecraft and its promblems
#1245 [15:36] <war> I have 2 email addresses and I tried both. I guess I'll wait 2 months for a response from Mojang :/
#1246 [15:36] <war> Thanks anyway Arctic
#1247 [15:36] <Arctic> np sorry i couldnt help
#1248 [15:36] <moodyzebrs> would u know abt mods?
#1249 [15:36] <Arctic> what about them?
#1250 [15:36] <orville1000> Arctic btw if you could help... how do i upgrade my minecraft pocket edition to 1.14
#1251 [15:37] <Arctic> how to install them?
#1252 [15:37] <moodyzebrs> yeah
#1253 [15:37] * corgi [webchat@64.203.215.188.dyn-cm-pool-52.pool.hargray.net] has quit. (Quit: webchat.esper.net)
#1254 [15:38] <Arctic> orville try reinstalling or see if you can update it
#1255 [15:38] <Arctic> moody what version are you trying to use mods on?
#1256 [15:38] <moodyzebrs> 1.14
#1257 [15:39] <Arctic> do you have forge installed? for that version?
#1258 [15:39] <moodyzebrs> I think
#1259 [15:39] <moodyzebrs> ill go see
#1260 [15:39] <Arctic> check
#1261 [15:39] * kimi [webchat@79-73-64-109.dynamic.dsl.as9105.com] has joined #minecrafthelp
#1262 [15:40] <orville1000> help i cant join my 2nd favorite server it says https://imgur.com/a/RPgwoz7
#1263 [15:41] * bam [webchat@ip70-174-212-119.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#1264 [15:41] * Elijah [webchat@d2540.dsl.pgtc.com] has joined #minecrafthelp
#1265 [15:41] <Elijah> help me
#1266 [15:41] <Arctic> you were banned but i cant get any info on why because it doesnt say, try messaging the,
#1267 [15:41] <kimi> Hello! i need help, I cant connect to my friends lan or make my own server.. it just keeps coming up with with failed to connect - io.netty.channel.AbstractChannel$AnnotatedSocketException: Network is unreachable: no further information.... I have accepted all firewall for java and minecraft and have redownloaded it several times
#1268 [15:42] <Elijah> hello i need help please someone help me my minecraft won't open
#1269 [15:42] * Pepo2610 [webchat@pc-126-218-164-190.cm.vtr.net] has joined #minecrafthelp
#1270 [15:42] <Arctic> ive tried the same thing kimi ive even tried buying a server but for a lan they have to be connected to the same wifi as you
#1271 [15:42] <moodyzebrs> should I install client install server or extract
#1272 [15:42] <Arctic> and the server thing with friends from far away i dont think works
#1273 [15:43] <Arctic> install client
#1274 [15:43] <kimi> my friend and i are on the same wifi
#1275 [15:43] <Elijah> every time i try to start my game it always says "launching game failed"
#1276 [15:43] <moodyzebrs> ok
#1277 [15:43] <Arctic> elijah what console you on?
#1278 [15:43] <Elijah> can someone help?
#1279 [15:43] <Elijah> im on pc
#1280 [15:43] * XAquaPoseidonX [webchat@5ac1c3ae.bb.sky.com] has joined #minecrafthelp
#1281 [15:43] <Arctic> go into task manager and look to see if minecraft is open if it is close progam and open it again
#1282 [15:44] <Elijah> are you talking to me?
#1283 [15:44] <moodyzebrs> what do I do now I installed it
#1284 [15:44] <kimi> what fixed it for you ?
#1285 [15:44] <Arctic> kimi click esc in game click lan option and click open lan game then tell friend to put the port that shows up in chat into the server address
#1286 [15:44] <XAquaPoseidonX> Hi there,im having trouble starting up the game,it starts loading and then automaticly crashes.please help
#1287 [15:45] <Pepo2610> i have the problem that i can start minecraft but when i join a server or make a world the game stop and said that java se binary stop working, i tried updating the drivers of the grafic card but that didn t work, can some one help?
#1288 [15:45] <Elijah> i'm at task manager what do i do now?
#1289 [15:45] <moodyzebrs> arctic what do I do now I installed it
#1290 [15:45] <Arctic> hold on aqua ill be with you in a moment
#1291 [15:45] * courtney [webchat@host-174-45-154-109.chy-wy.client.bresnan.net] has quit. (Quit: webchat.esper.net)
#1292 [15:45] <kimi> i cant get into the game
#1293 [15:45] <XAquaPoseidonX> ok Arctic
#1294 [15:45] <orville1000> Help... minecraft works on vpn but not on wifi... i checked if my ISP is blocking and they are not and if minecraft was blocking me but i could make connections with cmd so that is not the case... i changed my DNS and restarted my router. Please help!
#1295 [15:46] <kimi> but it also wont let me make a server and enter it because of the network issue
#1296 [15:46] <Arctic> moody so make sure you download the mods for the right version and then type in the search bar below %appdata% the open it click .minecraft open mods and dragged downloaded mods into it then you should be good.
#1297 [15:47] <Arctic> elijah scroll down and look for minecraft
#1298 [15:47] <Arctic> if you see it close it then reopen minecraft
#1299 [15:47] <moodyzebrs> where do I get the mods
#1300 [15:47] <Elijah> i found minecraft now i close it??
#1301 [15:47] <orville1000> how do i get the mod that pvps for you automaticly????
#1302 [15:48] <Elijah> like i press minecraft and then press end task??
#1303 [15:48] <Arctic> you can watch videos and get the link from the description or other websites that are safe
#1304 [15:48] <Arctic> elijah yes end task
#1305 [15:48] * orville1000 [webchat@176.22.117.57] has quit. (Quit: webchat.esper.net)
#1306 [15:48] * war [webchat@pool-72-74-66-56.bstnma.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#1307 [15:48] <Elijah> okay
#1308 [15:48] <Elijah> okay and then re open the minecraft launcher?
#1309 [15:48] * LynxNova76 [webchat@99-88-28-212.lightspeed.jcsnms.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1310 [15:49] <Arctic> im not sure what mod pvps for you nut download the mod for the version you have forge on and drag the mods into the .minecraft mods folder
#1311 [15:49] <Arctic> yes elijah then reopen minecraft
#1312 [15:49] <Arctic> elijah did it work
#1313 [15:50] * yess [webchat@213.16.180.250.dsl.dyn.forthnet.gr] has joined #minecrafthelp
#1314 [15:50] <Elijah> im trying 1 sec..
#1315 [15:50] <yess> hi
#1316 [15:50] <yess> ti cant log in
#1317 [15:50] <yess> i*
#1318 [15:50] <Elijah> OMG
#1319 [15:50] <Arctic> on what console
#1320 [15:50] <Elijah> IT WON'T WORK
#1321 [15:50] <yess> pc
#1322 [15:50] <yess> java
#1323 [15:50] <Arctic> what does it say elijah
#1324 [15:50] <Arctic> yess give me a moment
#1325 [15:50] <yess> ok
#1326 [15:50] <Elijah> "launching the game failed" with a bunch of other things
#1327 [15:51] * Koronotchi [webchat@cpc105188-live33-2-0-cust170.17-2.cable.virginm.net] has joined #minecrafthelp
#1328 [15:51] <Arctic> what console again? pc
#1329 [15:51] <Elijah> oc
#1330 [15:51] <Elijah> pc
#1331 [15:51] <Arctic> okay, do you have any mods installed?
#1332 [15:52] <Elijah> no i just bought the game yesterday and i have not been able to play it keeps telling me this same messagew
#1333 [15:52] <Elijah> message*
#1334 [15:52] <Koronotchi> Hi there! Yesterday, I changed my name to "Distqelth" and now I instantly regret it because it was a stupid decision and I'm getting some hate against my name. Would there be any way possible, that my name could be changed back to "Koronotchi" without waiting 30 days?
#1335 [15:52] <Arctic> latest version or forge?
#1336 [15:52] <moodyzebrs> do you know any good mods arcitc
#1337 [15:52] <Elijah> whats forge
#1338 [15:52] <kimi> any update on what i should do sorry?
#1339 [15:52] <Arctic> a version of minecraft you can have mods on
#1340 [15:53] <yess> guys give arctic a sec
#1341 [15:53] <Arctic> kimi and koron give me a moment
#1342 [15:53] <XAquaPoseidonX> im in line after elijah ok
#1343 [15:53] <Koronotchi> cool
#1344 [15:53] <moodyzebrs> anyone know any good mods
#1345 [15:53] <Elijah> i have no clue man i just bought the game off minecraft.net
#1346 [15:53] <XAquaPoseidonX> been here for ages
#1347 [15:54] <yess> im after you
#1348 [15:54] <Arctic> ok ok your next relax
#1349 [15:54] <Arctic> elijah what version are you using?
#1350 [15:54] <XAquaPoseidonX> i know sorry
#1351 [15:54] <Arctic> thank you all for being patient
#1352 [15:54] <Elijah> 1.14.3
#1353 [15:54] <kimi> No problem :)
#1354 [15:54] <yess> np
#1355 [15:55] <Arctic> ive been having problems with that version too try 1.12.2
#1356 [15:55] * cleverglasses [webchat@77.111.245.96] has joined #minecrafthelp
#1357 [15:55] <Elijah> okay
#1358 [15:55] <cleverglasses> Hello?
#1359 [15:55] <Elijah> i'm trying it
#1360 [15:55] <cleverglasses> Okay so my game has crashed and the crash reports not loading.
#1361 [15:55] <Arctic> clever give me a moment
#1362 [15:56] <cleverglasses> ok
#1363 [15:56] <Elijah> omg error again
#1364 [15:56] <Elijah> this is annoying
#1365 [15:57] <Elijah> im really starting to lose my mind
#1366 [15:57] <Arctic> try reinstalling minecraft
#1367 [15:57] <Elijah> idk how to do that but i can try
#1368 [15:57] <Arctic> however yu did it in the first place when you bought it
#1369 [15:57] <Elijah> so just re-buy the game
#1370 [15:58] <Arctic> no
#1371 [15:58] <Arctic> whos next?
#1372 [15:58] <XAquaPoseidonX> me
#1373 [15:58] <Arctic> ok
#1374 [15:58] <yess> poseidon
#1375 [15:58] <Arctic> whats your problem?
#1376 [15:58] <yess> im after posseidon
#1377 [15:59] <XAquaPoseidonX> i load up my game and every time i load it up it crashes
#1378 [15:59] <XAquaPoseidonX> i cant even go on the main meanu
#1379 [15:59] <Arctic> what version?
#1380 [16:00] <XAquaPoseidonX> 1.14.3
#1381 [16:00] <Elijah> k im restarting wish me luck
#1382 [16:00] <Arctic> try ending the task and reopening it and try loading up 1.13.2
#1383 [16:01] <XAquaPoseidonX> i dont have 1.13.2
#1384 [16:01] <XAquaPoseidonX> how do i get it?
#1385 [16:01] * Elijah [webchat@d2540.dsl.pgtc.com] has quit. (Quit: webchat.esper.net)
#1386 [16:01] <Arctic> if you pick the versions in the bottom left of the laucher you can pick that one
#1387 [16:02] <XAquaPoseidonX> there is only 1.14.3 and 1.14.4 pre5
#1388 [16:02] <Pepo2610> i have the problem that i can start minecraft but when i join a server or make a world the game stop and said that java se binary stop working, i tried updating the drivers of the grafic card but that didn t work, can some one help?
#1389 [16:03] <Arctic> give me a moment pepo
#1390 [16:03] <Arctic> hmmmmmm
#1391 [16:03] * codyjorgy826 [webchat@r-118-41-62-5.ff.avast.com] has joined #minecrafthelp
#1392 [16:03] <Pepo2610> ok :)
#1393 [16:03] * codyjorgy826 [webchat@r-118-41-62-5.ff.avast.com] has quit. (Client Quit)
#1394 [16:03] <Arctic> im not sure aqua
#1395 [16:03] * Nawaf [webchat@178.153.72.29] has joined #minecrafthelp
#1396 [16:03] <Nawaf> Hello
#1397 [16:03] <Arctic> ive never had that problem
#1398 [16:04] <Arctic> nawaf give me a moment
#1399 [16:04] <Nawaf> okay
#1400 [16:04] <Arctic> i dont think i can help you aqua:( im sorry
#1401 [16:04] <yess> aqua if you go to installations you can do it
#1402 [16:04] <XAquaPoseidonX> i went on create new installation at 'instalations and i found 1.13.2
#1403 [16:05] <Arctic> oh yea thats how you can do it
#1404 [16:05] <XAquaPoseidonX> will it work
#1405 [16:05] <Arctic> try it
#1406 [16:05] <XAquaPoseidonX> ok
#1407 [16:06] <Arctic> whos next?
#1408 [16:06] <yess> tme
#1409 [16:06] <yess> me
#1410 [16:06] <Pepo2610> ye
#1411 [16:06] <Pepo2610> and then me i think
#1412 [16:06] <Arctic> ok whats the deal?
#1413 [16:06] <yess> bassicaly i cant login on minecraft. net
#1414 [16:06] <Arctic> the website?
#1415 [16:07] <yess> ti try and it doesnt give me any messages
#1416 [16:07] <yess> yes'
#1417 [16:07] * Elijah [webchat@d2540.dsl.pgtc.com] has joined #minecrafthelp
#1418 [16:07] <yess> it just doesnt work
#1419 [16:07] <Elijah> hello i'm back wish me luck
#1420 [16:07] <yess> no error signs or anything
#1421 [16:07] <Arctic> your sure its the right info?
#1422 [16:07] <yess> 100%
#1423 [16:08] <yess> it doesnt say anything it just doesnt work whatever i do
#1424 [16:08] <Arctic> why do you need to sign n??
#1425 [16:08] <yess> to change my name
#1426 [16:09] <yess> and because i want to be singed in in my browser
#1427 [16:09] <Arctic> try changing the email or password
#1428 [16:09] <Elijah> ARCTIC YOUR THE BEST
#1429 [16:09] <Elijah> IT WORKED
#1430 [16:09] <yess> ok hold on 1 sec
#1431 [16:09] <Nawaf> Hello!
#1432 [16:09] <Arctic> hold on nawAF
#1433 [16:09] <Nawaf> ok
#1434 [16:09] <Arctic> ELIJAH IT WORKED?
#1435 [16:10] <yess> nope still nothing
#1436 [16:10] <Elijah> YESKFHJDSAKL'FJSALKMJNFG
#1437 [16:10] <Elijah> YES IT DID
#1438 [16:10] <Elijah> YASSS
#1439 [16:10] <Arctic> niceee
#1440 [16:10] <yess> arctic what do i do
#1441 [16:11] <Arctic> yess are you 100% using the right email for your acc?
#1442 [16:11] <Arctic> ur positive?
#1443 [16:11] <yess> yes
#1444 [16:11] <yess> very
#1445 [16:11] <Arctic> u have full gME?
#1446 [16:12] <yess> ?
#1447 [16:12] <yess> whats that
#1448 [16:12] <Arctic> do u have the full game and not the demo?
#1449 [16:12] <yess> yea
#1450 [16:12] <yess> even if i had the demo couldnt i sing in
#1451 [16:12] <yess> ?
#1452 [16:12] * Elijah [webchat@d2540.dsl.pgtc.com] has quit. (Quit: webchat.esper.net)
#1453 [16:12] <Arctic> maybe
#1454 [16:13] <Arctic> im not sure dude im sorry
#1455 [16:13] <moodyzebrs> HELLO IM BACK
#1456 [16:13] <yess> dont worry its ok
#1457 [16:13] <XAquaPoseidonX> arctic it didnt work
#1458 [16:13] <yess> ill try again later
#1459 [16:13] <yess> cya guys
#1460 [16:13] <XAquaPoseidonX> 1.13.2 dosnt work
#1461 [16:13] <moodyzebrs> bye yess
#1462 [16:13] * Arc [webchat@107-137-124-125.lightspeed.mssnks.sbcglobal.net] has joined #minecrafthelp
#1463 [16:13] * yess [webchat@213.16.180.250.dsl.dyn.forthnet.gr] has quit. (Quit: webchat.esper.net)
#1464 [16:14] <XAquaPoseidonX> can i try anything else?
#1465 [16:14] <Nawaf> when i download minecraft it says : The system administrator has set policies to prevent this installation.
#1466 [16:14] <Arctic> then your pc is blocked nothing eith minecraft
#1467 [16:14] * Nawaf [webchat@178.153.72.29] has quit. (Quit: webchat.esper.net)
#1468 [16:14] * Mira166 [webchat@118.181.63.94.rev.vodafone.pt] has joined #minecrafthelp
#1469 [16:15] <Arctic> im not sure aqua
#1470 [16:15] * enriquesaou [webchat@79.108.94.27.dyn.user.ono.com] has joined #minecrafthelp
#1471 [16:15] <Pepo2610> f
#1472 [16:15] <enriquesaou> hello
#1473 [16:15] <Arctic> give me a moment
#1474 [16:15] <moodyzebrs> how do I get mods on#
#1475 [16:15] <Arctic> sorry aqua
#1476 [16:15] <XAquaPoseidonX> is it that my pc is not good enough
#1477 [16:15] <XAquaPoseidonX> or something
#1478 [16:15] <enriquesaou> i have been having problems with a server hosted in a vps, " ticking world " crash
#1479 [16:15] <Pepo2610> what was the problem?
#1480 [16:16] <Pepo2610> of aqua?
#1481 [16:16] <Koronotchi> What position am I in the queue?
#1482 [16:16] <Arctic> no your pc can handle it if it couldnt it would be lik 5 fps
#1483 [16:16] <XAquaPoseidonX> oh ok
#1484 [16:16] <Arc> Hi! When I try to play minecraft, everything works fine until I go to start the world, at which point I can see the skybox in a freezeframe for a second, and then get the "Java (TM) Platform SE Binary has stopped working" error. Java has been updated to its fullest extent as has my graphics card. Any fix?
#1485 [16:16] * Elijah [webchat@d2540.dsl.pgtc.com] has joined #minecrafthelp
#1486 [16:16] <XAquaPoseidonX> should i try different servers
#1487 [16:17] <Arctic> you can try
#1488 [16:17] <Pepo2610> i have the same problem of arc xd
#1489 [16:17] <Arctic> whos next?
#1490 [16:17] <Pepo2610> me :)
#1491 [16:17] <Arctic> ok whats wrong?
#1492 [16:17] <Pepo2610> i have the problem that i can start minecraft but when i join a server or make a world the game stop and said that java se binary stop working, i tried updating the drivers of the grafic card but that didn t work,
#1493 [16:18] <Arc> updating java didn't work for me either
#1494 [16:18] <Arc> same problem^
#1495 [16:18] * Ethan [webchat@cpc1-wake9-2-0-cust791.17-1.cable.virginm.net] has joined #minecrafthelp
#1496 [16:18] <Elijah> i'll wait my turn again NOOOOOOOOOOOOOOOOOOOOOOOOOO
#1497 [16:18] <Pepo2610> i try using the last java and update the drivers of the grafic card (nvidia and intel)
#1498 [16:18] <Arctic> elijah whats up?
#1499 [16:18] <Elijah> NO I'LL WAIT
#1500 [16:18] <Arctic> u sure
#1501 [16:18] <Elijah> YES I WILL WAIT MY TURN
#1502 [16:19] <Arctic> pepo im not sure that has never happen to me
#1503 [16:19] <Pepo2610> o ok
#1504 [16:19] <Arctic> sorry
#1505 [16:19] <Pepo2610> any recomendation?
#1506 [16:20] <Arctic> maybe your computer needs to update?
#1507 [16:20] * Huss [webchat@c-98-253-10-132.hsd1.in.comcast.net] has joined #minecrafthelp
#1508 [16:20] <Ethan> i recently returned to minecraft and it says i can redeem a code for minecraft windows 10 but when i try to redeem it it says its already been redeemed but i dont have it to download
#1509 [16:20] * XAquaPoseidonX [webchat@5ac1c3ae.bb.sky.com] has quit. (Quit: webchat.esper.net)
#1510 [16:20] * Arc [webchat@107-137-124-125.lightspeed.mssnks.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1511 [16:20] <Pepo2610> hm nope
#1512 [16:20] <Arctic> hold on ethan
#1513 [16:20] <Ethan> ok
#1514 [16:20] <Arctic> then im not sure pepo
#1515 [16:21] <Elijah> ARCITIN
#1516 [16:21] <enriquesaou> Hello, i host a server in a VPS (4gb ram), we are 8 people playing in the server, but the server crashes very often. I have a crash log, "Exception Ticking World"
#1517 [16:21] <Elijah> ARCTIC
#1518 [16:21] <Arctic> yea?
#1519 [16:21] <Elijah> ARCTIC
#1520 [16:21] <Pepo2610> ok thanks
#1521 [16:21] <Elijah> IT OPENED
#1522 [16:21] * Pepo2610 [webchat@pc-126-218-164-190.cm.vtr.net] has quit. (Quit: webchat.esper.net)
#1523 [16:21] <Elijah> YESSSSSS
#1524 [16:21] <Elijah> FJDKSALGJFLKSAJGLKDSJ
#1525 [16:21] <Arctic> its working?
#1526 [16:21] <Elijah> MY GAME IT WORKSS
#1527 [16:21] <Elijah> SS
#1528 [16:21] <Elijah> SFJDSFJGLJKEGWP[ER'FGOPWGJGJHPODSGJEWFG\G
#1529 [16:21] <Elijah> DF
#1530 [16:21] * Absol kicked Elijah from #minecrafthelp (Reason: lijah :Stop spamming)
#1531 [16:21] <Arctic> admin
#1532 [16:21] <Arctic> senior?
#1533 [16:21] <Koronotchi> Am I up next? Just wondering not impatience :)
#1534 [16:22] <Arctic> i think
#1535 [16:22] <Ethan> what ab me?
#1536 [16:22] <Arctic> Absol u a senior?
#1537 [16:22] <Huss> Hi, I bought minecraft back in 2010, after coming back from so long I migrated and my account does not have a copy of minecraft linked to it.
#1538 [16:23] <Arctic> koron whats up?
#1539 [16:23] <Koronotchi> Yesterday, I changed my name to "Distqelth" and now I instantly regret it because it was a stupid decision and I'm getting some hate against my name. Would there be any way possible, that my name could be changed back to "Koronotchi" without waiting 30 days?
#1540 [16:23] * Elijah2 [webchat@d2540.dsl.pgtc.com] has joined #minecrafthelp
#1541 [16:23] <Elijah2> omg
#1542 [16:23] <Arctic> im not an admin so i cant help with that but you can check with smeone
#1543 [16:23] <Elijah2> Arcitic
#1544 [16:23] <Arctic> yea?
#1545 [16:23] * kimi [webchat@79-73-64-109.dynamic.dsl.as9105.com] has quit. (Quit: webchat.esper.net)
#1546 [16:24] <Elijah2> it works now thank you so much man your the best can we be friends?
#1547 [16:24] <Arctic> yea we can
#1548 [16:24] <enriquesaou> i host a server in a VPS (4gb ram), we are 8 people playing in the server, but the server crashes very often. I have a crash log, "Exception Ticking World"
#1549 [16:24] <Ethan> am i next?
#1550 [16:24] <Arctic> what games you got on pc?
#1551 [16:24] <Koronotchi> I've emailed mojang so I'll see what they say, thanks for your help anyways Arctic
#1552 [16:24] <Arctic> yep np
#1553 [16:24] * CubeTheThird [~cubetheth@dhcp-108-168-124-249.cable.user.start.ca] has joined #minecrafthelp
#1554 [16:25] * Koronotchi [webchat@cpc105188-live33-2-0-cust170.17-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#1555 [16:25] <Arctic> are there any senior on here?
#1556 [16:25] * JorjaAnn [webchat@67.213.24.129] has quit. (Quit: webchat.esper.net)
#1557 [16:26] <enriquesaou> Hello, i host a server in a VPS (4gb ram), we are 8 people playing in the server, but the server crashes very often. I have a crash log, "Exception Ticking World"
#1558 [16:26] * Ethan [webchat@cpc1-wake9-2-0-cust791.17-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#1559 [16:26] <Arctic> there might be to many people
#1560 [16:26] <Arctic> moody u still here?
#1561 [16:26] <enriquesaou> 8 people for 4 gb should be enough
#1562 [16:27] <Arctic> then your gb night be out of space
#1563 [16:27] <Arctic> might*
#1564 [16:27] <enriquesaou> 40gb of ssd , java and minecraft server are the only ones installed
#1565 [16:27] <CubeTheThird> enriquesaou, copy the log onto http://paste.ubuntu.com and give the URL here.
#1566 [16:27] * Jake [webchat@h35.18.131.174.dynamic.ip.windstream.net] has joined #minecrafthelp
#1567 [16:28] <Jake> hello?
#1568 [16:28] <Arctic> cube
#1569 [16:28] <Jake> i need some help
#1570 [16:28] <CubeTheThird> Jake, with?
#1571 [16:28] <CubeTheThird> Arctic, yes?
#1572 [16:28] <Jake> my minecraft keeps crashing
#1573 [16:28] * Jake is now known as Guest36713
#1574 [16:28] <CubeTheThird> Guest36713, do you get a crash report?
#1575 [16:28] <enriquesaou> https://paste.ubuntu.com/p/5QTwbzsMjw/ crash log
#1576 [16:28] <Guest36713> yes but it wont let me view it
#1577 [16:28] * Huss [webchat@c-98-253-10-132.hsd1.in.comcast.net] has quit. (Quit: webchat.esper.net)
#1578 [16:29] <Arctic> so i need to make a new acc but i already have and i need a new one becuase i was banned on hypixel for no reason and if i remove my account do i have to buy minecraft again?
#1579 [16:29] * cleverglasses [webchat@77.111.245.96] has joined #minecrafthelp
#1580 [16:30] <Arctic> cube could you help me? with that
#1581 [16:30] <CubeTheThird> Guest36713, is it crashing right after pressing play?
#1582 [16:30] * cleverglasses [webchat@77.111.245.96] has quit. (Client Quit)
#1583 [16:30] <Guest36713> it loads the title screen then crashes
#1584 [16:30] <CubeTheThird> Arctic, yes that would be a new purchase. We also don't condone ban evasion
#1585 [16:31] <CubeTheThird> Guest36713, ok. Let's start with a malware scan
#1586 [16:31] <CubeTheThird> ??> Guest36713 av/adwcleaner
#1587 [16:31] <Mightyena> Guest36713: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1588 [16:31] <Mightyena> Guest36713: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1589 [16:31] <Guest36713> okay
#1590 [16:31] * emily8 [webchat@static24-72-124-228.r.rev.accesscomm.ca] has joined #minecrafthelp
#1591 [16:31] <Arctic> would i be unbanned tho?
#1592 [16:31] <emily8> my minecraft keeps crashing on launch
#1593 [16:31] <CubeTheThird> Arctic, if you buy a new account? Depends on the type of ban
#1594 [16:31] * cleverglasses [webchat@77.111.245.96] has joined #minecrafthelp
#1595 [16:31] <CubeTheThird> emily8, do you get a crash report?
#1596 [16:32] <emily8> yeah it keeps saying this device doesnt support opengl
#1597 [16:32] <Arctic> it said i was perm banned for a watch dog detection which was a false accusation
#1598 [16:32] <Arctic> would i still eb banned?
#1599 [16:32] * Turtles [webchat@71-91-198-198.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#1600 [16:32] <enriquesaou> @cubethethird , if you want to look at the log more closely, i can leave you my email, so you can answer me later
#1601 [16:32] <CubeTheThird> enriquesaou, looks like a crash that has been fixed in a 1.14.4 pre-release
#1602 [16:32] <Turtles> Hey i need some help with turtle breeding
#1603 [16:33] <CubeTheThird> emily8, what Operating System?
#1604 [16:33] <emily8> i play on pc
#1605 [16:33] <enriquesaou> is it known when the server version is going to be available?
#1606 [16:33] <Guest36713> i'm working on the scan now
#1607 [16:33] <CubeTheThird> Arctic, I don't know. Some bans are based on accounts, while others on networks. You should contact a server admin/owner about it
#1608 [16:33] <CubeTheThird> ??> emily8 win/dxdiag
#1609 [16:33] <Mightyena> emily8: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1610 [16:33] <Arctic> do i really have to rebuy minecraft if i do that?
#1611 [16:33] <CubeTheThird> enriquesaou, you can download the pre-release server
#1612 [16:33] <Turtles> I have turtles and fed them sea grass but are not laying eggs. I read that it has to be on home beach but if its not theyll travel there. Well they arent. Any suggestions?
#1613 [16:33] <Guest36713> okay so i did the scan
#1614 [16:34] <CubeTheThird> Arctic, if it's a network ban, you'll still be blocked
#1615 [16:34] * bam [webchat@ip70-174-212-119.ph.ph.cox.net] has joined #minecrafthelp
#1616 [16:34] <Guest36713> and there are no threats detected
#1617 [16:34] <Arctic> how can i find that out?
#1618 [16:34] <CubeTheThird> Turtles, I recommend you look on the minecraft forums or reddit about that one. We mainly do tech support here
#1619 [16:34] <Arctic> if its network or account
#1620 [16:34] <CubeTheThird> Guest36713, in that case lets see if the logs reveal anything
#1621 [16:34] <CubeTheThird> ??> Guest36713 launcher/log
#1622 [16:34] <Mightyena> Guest36713: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1623 [16:34] <Turtles> ok thanks
#1624 [16:34] <CubeTheThird> Arctic, contact a server owner or admin
#1625 [16:34] * emily8 [webchat@static24-72-124-228.r.rev.accesscomm.ca] has quit. (Client Quit)
#1626 [16:34] <enriquesaou> ok thank you cubethethird
#1627 [16:35] <Arctic> where? can you send me a link?
#1628 [16:35] <CubeTheThird> Arctic, check the server's website. They probably have contact info there
#1629 [16:36] <Elijah2> Hey arctic?
#1630 [16:36] <Elijah2> i've got a question
#1631 [16:36] <Arctic> yea?
#1632 [16:36] <Elijah2> how can u take things from chest and put them automatically in your inventory
#1633 [16:36] <Elijah2> like what key bind is that
#1634 [16:37] <CubeTheThird> Elijah2, shift + click
#1635 [16:37] * enriquesaou [webchat@79.108.94.27.dyn.user.ono.com] has quit. (Quit: webchat.esper.net)
#1636 [16:37] <bam> my game is crashing when launching
#1637 [16:37] <Elijah2> thanks man
#1638 [16:37] <CubeTheThird> bam, do you get a crash report?
#1639 [16:37] <Arctic> oh oh cube
#1640 [16:37] <CubeTheThird> Elijah2, you can find details for all the controls on the minecraft wiki
#1641 [16:37] <CubeTheThird> Arctic, yes...?
#1642 [16:37] <Elijah2> alright thanks
#1643 [16:38] <Arctic> how can me and my friend have our own modded server to play on together?
#1644 [16:38] * emily8 [webchat@static24-72-124-228.r.rev.accesscomm.ca] has joined #minecrafthelp
#1645 [16:38] <emily8> ive followed all the steps but the page stopped giving me information
#1646 [16:38] * JustAGamer [webchat@184-088-117-083.res.spectrum.com] has joined #minecrafthelp
#1647 [16:38] <CubeTheThird> Arctic, you could either host a server on your own device, or use a hosting service
#1648 [16:38] <Arctic> how can i do that?
#1649 [16:38] <CubeTheThird> Arctic, which one?
#1650 [16:38] <emily8> it says read on but there is nothing more
#1651 [16:39] <Elijah2> how do i get into the hive server on pc
#1652 [16:39] <Arctic> host a server
#1653 [16:39] <Elijah2> or hypixel
#1654 [16:39] <CubeTheThird> emily8, what's the last step # you got to?
#1655 [16:39] <Arctic> u have to put the server adress for hypixel its mc.hypixel.net
#1656 [16:39] <bam> CubeTheThird just states that game crashed and does nothing when I click view crash report. does store data to debug file
#1657 [16:39] <emily8> copy the url as seen in the image below and read on
#1658 [16:40] <CubeTheThird> ??> Arctic mp/server-setup
#1659 [16:40] <Mightyena> Arctic: Lots of information about setting up a server can be found here: https://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1660 [16:40] <Arctic> does it cost money?
#1661 [16:40] <CubeTheThird> bam, let's run a malware scan
#1662 [16:40] <emily8> ive done all the steps
#1663 [16:40] <CubeTheThird> ??> bam av/adwcleaner
#1664 [16:40] <Mightyena> bam: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1665 [16:40] <Mightyena> bam: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1666 [16:40] <CubeTheThird> Arctic, not if you host it yourself
#1667 [16:40] <CubeTheThird> emily8, give the URL here
#1668 [16:40] <emily8> https://paste.ubuntu.com/p/bkvmSWJD8h/
#1669 [16:40] * Guest36713 [webchat@h35.18.131.174.dynamic.ip.windstream.net] has quit. (Quit: webchat.esper.net)
#1670 [16:40] <CubeTheThird> emily8, ok one moment
#1671 [16:41] * Babbi_YT [webchat@213.138.168.209] has joined #minecrafthelp
#1672 [16:41] <Babbi_YT> Hey
#1673 [16:42] * Turtles [webchat@71-91-198-198.dhcp.stls.mo.charter.com] has quit. (Quit: webchat.esper.net)
#1674 [16:42] <CubeTheThird> emily8, err... this might not work, but try download and install https://www.amd.com/en/support/apu/amd-series-processors/amd-a6-series-apu-for-desktops/a6-6400k-radeon-hd-8470d
#1675 [16:42] * Chucky [webchat@dsl-189-233-140-186-dyn.prod-infinitum.com.mx] has quit. (Quit: webchat.esper.net)
#1676 [16:42] <Babbi_YT> can somone help me
#1677 [16:42] <emily8> ok
#1678 [16:42] <CubeTheThird> emily8, under windows 10 64 bit, the Radeon Software
#1679 [16:42] <CubeTheThird> Babbi_YT, with?
#1680 [16:42] <CubeTheThird> emily8, but I'm not 100% sure it will install, since I believe support was dropped for your graphics card before windows 10 was released
#1681 [16:42] <Elijah2> Can u play with xbox players on pc
#1682 [16:42] <Elijah2> on servers?
#1683 [16:42] <Babbi_YT> my friend has a realm, i cant join becuse it says that i am not white-listed
#1684 [16:43] <CubeTheThird> Elijah2, only with the Windows 10/Bedrock edition
#1685 [16:43] * bam [webchat@ip70-174-212-119.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#1686 [16:43] <Elijah2> okay then
#1687 [16:43] <CubeTheThird> Babbi_YT, but you see the realm listed under the realms menu?
#1688 [16:43] * hhale [webchat@ip68-103-0-2.ks.ok.cox.net] has joined #minecrafthelp
#1689 [16:43] <Babbi_YT> Yes
#1690 [16:43] <CubeTheThird> Babbi_YT, what edition of the game?
#1691 [16:44] <Arctic> cube
#1692 [16:44] <Babbi_YT> 1.14.3
#1693 [16:44] <hhale> Hello. I was able to access my game until this most recent update, and now, it says I don't own it.
#1694 [16:44] <CubeTheThird> Arctic, if you have something to ask, just ask
#1695 [16:44] <hhale> is there any way to fix this?
#1696 [16:44] <moodyzebrs> cubethethird I missed u lol
#1697 [16:44] <CubeTheThird> Babbi_YT, hmm. See if you can get your friend to remove and re-add you to the realm
#1698 [16:44] <CubeTheThird> hhale, you mean it comes up as demo?
#1699 [16:44] <Arctic> so how do i make a server with my friend and play with mods and not a vanilla?
#1700 [16:44] <hhale> yes
#1701 [16:44] <Mira166> Hey everyone, i'm sure this is a reocurring problem but, I can't login in my account! I've tried everything and it still says "username or password invalid", i bought the game earlier today...
#1702 [16:44] * emily8 [webchat@static24-72-124-228.r.rev.accesscomm.ca] has quit. (Quit: webchat.esper.net)
#1703 [16:44] <CubeTheThird> Arctic, I recommend you look up a tutorial on the forums, reddit, or youtube
#1704 [16:44] * Jake [webchat@h35.18.131.174.dynamic.ip.windstream.net] has joined #minecrafthelp
#1705 [16:44] <Jake> okay i'm here
#1706 [16:45] <Jake> Cube?
#1707 [16:45] <CubeTheThird> hhale, what's your minecraft username?
#1708 [16:45] <Babbi_YT> he has already tried that.
#1709 [16:45] <Arctic> every youtube vid never works
#1710 [16:45] <CubeTheThird> Mira166, what happens on minecraft.net ?
#1711 [16:45] * Jake is now known as Guest37682
#1712 [16:45] <hhale> I believe it was either "hdhale1124" or "SilverT1ger"
#1713 [16:45] * bam [webchat@ip70-174-212-119.ph.ph.cox.net] has joined #minecrafthelp
#1714 [16:45] <Guest37682> https://paste.ubuntu.com/p/KvTPgFP6BP/
#1715 [16:45] <CubeTheThird> Guest37682, do you have the launcher log?
#1716 [16:45] <Mira166> nothing, the Login button does nothing
#1717 [16:45] <CubeTheThird> Guest37682, ok one moment
#1718 [16:45] <Guest37682> yes
#1719 [16:45] <CubeTheThird> ??> Mira166 info/mcleaks
#1720 [16:45] <Mightyena> Mira166: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1721 [16:45] <Mightyena> Mira166: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#1722 [16:45] <moodyzebrs> cubethethird do u remember me?
#1723 [16:45] <Babbi_YT> CubeTheThird he has already tried that.
#1724 [16:46] <CubeTheThird> hhale, hmm I don't see those names having been registered
#1725 [16:46] <CubeTheThird> moodyzebrs, not sure
#1726 [16:46] <Guest37682> ?
#1727 [16:46] <hhale> What? What the heck
#1728 [16:46] <Mira166> Mightyena thank you!
#1729 [16:46] <bam> still not able to launch
#1730 [16:46] <CubeTheThird> Babbi_YT, hmm he might need to contact Mojang support. What's your and your friend's usernames? I'll try poking someone about it
#1731 [16:46] <hhale> How was I deleted from the system
#1732 [16:47] <hhale> I can't play sky factory now... and I put like 50 hours into my world...
#1733 [16:47] <moodyzebrs> u should cubethethird It was only yesterday
#1734 [16:47] <CubeTheThird> hhale, even if the account was removed, there would be a history for it. my guess is it was a different name. When did you purchase the game?
#1735 [16:47] <Babbi_YT> CubeTheThird The name is: adrianbomba
#1736 [16:47] <hhale> About a year ago
#1737 [16:47] <CubeTheThird> Babbi_YT, whos? yours or theirs?
#1738 [16:47] <CubeTheThird> hhale, hmm can you login to account.mojang.com/me
#1739 [16:47] <hhale> hmm maybe try "silverrose1124"
#1740 [16:47] <Guest37682> ??
#1741 [16:47] <Babbi_YT> CubeTheThird Theirs/his.
#1742 [16:48] <CubeTheThird> hhale, ya that one is registered
#1743 [16:48] <moodyzebrs> cubethethird will u be my friend
#1744 [16:48] <CubeTheThird> Babbi_YT, ok. And yours?
#1745 [16:48] <hhale> ok so that's the one i need
#1746 [16:48] <Babbi_YT> The name i have as my username: Babbi_YT
#1747 [16:48] <Guest37682> brb
#1748 [16:48] <CubeTheThird> Guest37682, can you open the .minecraft folder?
#1749 [16:49] <CubeTheThird> Babbi_YT, ok. I recommend sending in a support ticket, but I'll also try poking someone
#1750 [16:49] <moodyzebrs> cubethethird will u be my friend
#1751 [16:49] <CubeTheThird> moodyzebrs, did you need something?
#1752 [16:50] <hhale> CubeTheThird I can't remember what email I registered it to. This sucks is there any way you could look it up for me?
#1753 [16:50] <Babbi_YT> CubeTheThird Thank you ;)
#1754 [16:50] <CubeTheThird> hhale, we don't have access to that info. If you can't find the right email, you'll have to contact Mojang support for assistance in recovering it
#1755 [16:50] <CubeTheThird> ??> hhale mojang/email
#1756 [16:50] <Mightyena> hhale: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1757 [16:50] <Mightyena> hhale: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1758 [16:51] <moodyzebrs> i have one question y don't my mods work
#1759 [16:51] * emily8 [webchat@static24-72-124-228.r.rev.accesscomm.ca] has joined #minecrafthelp
#1760 [16:51] <CubeTheThird> moodyzebrs, couldn't say. We only assist with vanilla minecraft here
#1761 [16:51] <emily8> ive downloaded the link
#1762 [16:51] <emily8> what do i do now?
#1763 [16:51] <CubeTheThird> emily8, ok. Does it allow you to install it?
#1764 [16:51] <bam> CubeTheThird i ran adwcleaner, still crashing on launch
#1765 [16:51] <moodyzebrs> oh
#1766 [16:51] <emily8> ill check
#1767 [16:51] * hills [webchat@CPEa84e3ff1f7b3-CMa84e3ff1f7b0.cpe.net.fido.ca] has joined #minecrafthelp
#1768 [16:51] <CubeTheThird> ??> bam tools/hjt
#1769 [16:51] <Mightyena> bam: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1770 [16:51] <Mightyena> bam: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1771 [16:52] <hills> hello?
#1772 [16:52] <emily8> its installing
#1773 [16:52] <CubeTheThird> hello hills
#1774 [16:52] <moodyzebrs> goodbye
#1775 [16:52] <hills> I can't seem to login into minecraft
#1776 [16:52] <CubeTheThird> hills, what happens when you try?
#1777 [16:52] <hills> nothing
#1778 [16:52] <hills> it just freezes
#1779 [16:52] <CubeTheThird> hills, the website or the game launcher?
#1780 [16:53] <emily8> i installed the program
#1781 [16:53] <hills> the website
#1782 [16:53] <CubeTheThird> ??> hills info/mcleaks
#1783 [16:53] <Mightyena> hills: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1784 [16:53] <Mightyena> hills: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#1785 [16:53] <CubeTheThird> emily8, oh really?? reboot your PC and see if the game is working
#1786 [16:53] <hills> no idea what they are
#1787 [16:53] <emily8> ok ill let you know if it does thanks!
#1788 [16:53] <hills> I just made an account to buy minecraft
#1789 [16:54] <hills> and it doesn't let me
#1790 [16:54] * emily8 [webchat@static24-72-124-228.r.rev.accesscomm.ca] has quit. (Client Quit)
#1791 [16:54] <CubeTheThird> hills, are you using a VPN or Proxy?
#1792 [16:54] <hills> nope
#1793 [16:54] <CubeTheThird> hills, ok. It still sounds like an issue caused by those other tools, but we can run a quick scan to check
#1794 [16:54] <CubeTheThird> ??> hills tools/hjt
#1795 [16:54] <Mightyena> hills: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1796 [16:54] <Mightyena> hills: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1797 [16:55] * Mira166 [webchat@118.181.63.94.rev.vodafone.pt] has quit. (Quit: webchat.esper.net)
#1798 [16:56] <Babbi_YT> CubeTheThird ehmmm.... on the top of ther realm list it says : your trial has ended, does that mean something?
#1799 [16:56] <CubeTheThird> Babbi_YT, that would mean they had a trial of realms, and it has expired
#1800 [16:57] <hills> the download link doesn't work on my mac
#1801 [16:57] <Babbi_YT> but i can still join other realms?
#1802 [16:57] <Guest37682> back
#1803 [16:57] <CubeTheThird> hills, ohh.... ok we'll check a different way. Can you open the Terminal?
#1804 [16:57] * Arctic [webchat@216.15.102.11] has quit. (Quit: webchat.esper.net)
#1805 [16:57] <CubeTheThird> Guest37682, can you open the .minecraft folder?
#1806 [16:57] <Guest37682> just the folder?
#1807 [16:57] <CubeTheThird> Babbi_YT, wait.. is it YOU that has the trial ended message?
#1808 [16:58] <Babbi_YT> YES
#1809 [16:58] <CubeTheThird> Guest37682, yup. In there you should find a file called hs_err_pid1852.log
#1810 [16:58] <Guest37682> okay lemme look
#1811 [16:58] <CubeTheThird> Babbi_YT, ahh.. that would mean you're using a trial of the game
#1812 [16:58] <CubeTheThird> Babbi_YT, you can't join realms without purchasing the game
#1813 [16:58] * Robert [webchat@cpe-65-31-17-6.insight.res.rr.com] has joined #minecrafthelp
#1814 [16:59] * Robert [webchat@cpe-65-31-17-6.insight.res.rr.com] has quit. (Client Quit)
#1815 [16:59] <Babbi_YT> but i've purchased the game for a good time ago
#1816 [16:59] <hills> I have opened my terminal
#1817 [16:59] <Guest37682> i cant find it
#1818 [16:59] <CubeTheThird> Babbi_YT, hmm you might need to relog then
#1819 [16:59] <CubeTheThird> ??> Babbi_YT launcher/relog
#1820 [16:59] <Mightyena> Babbi_YT: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
#1821 [17:00] <CubeTheThird> hills, ok, run this command: cat /etc/hosts
#1822 [17:00] <CubeTheThird> Guest37682, no files that start with hs_err_pid ?
#1823 [17:00] <Guest37682> no
#1824 [17:00] <CubeTheThird> Guest37682, to be clear, you're looking on C:\Users\Admin\AppData\Roaming\.minecraft\ right ?
#1825 [17:00] * UnderShot [webchat@c-75-69-137-65.hsd1.ma.comcast.net] has joined #minecrafthelp
#1826 [17:01] <hills> yup did it
#1827 [17:01] <Guest37682> i'm just looking on my folders app
#1828 [17:01] <Guest37682> (windows)
#1829 [17:01] <bam> CubeTheThird https://paste.ubuntu.com/p/n67fbhpX5b/
#1830 [17:01] <CubeTheThird> ??> Guest37682 win/.minecraft
#1831 [17:01] <Mightyena> Guest37682: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#1832 [17:01] * UnderShot [webchat@c-75-69-137-65.hsd1.ma.comcast.net] has quit. (Client Quit)
#1833 [17:01] * hhale [webchat@ip68-103-0-2.ks.ok.cox.net] has quit. (Quit: webchat.esper.net)
#1834 [17:02] <Babbi_YT> it still says that im not white listed....
#1835 [17:02] <CubeTheThird> Babbi_YT, is it still showing the trail thing?
#1836 [17:02] <CubeTheThird> Babbi_YT, or saying demo?
#1837 [17:02] <CubeTheThird> bam, one sec
#1838 [17:03] <Guest37682> okay i'm there now lol
#1839 [17:03] <Babbi_YT> yeah, to MY realm it says i has expired, but my friends realm is open, do i have to subscribe to play on another realms?
#1840 [17:03] <hills> I got something on my something
#1841 [17:03] <Guest37682> okay there r a lot of folders
#1842 [17:03] <hills> terminal
#1843 [17:04] <CubeTheThird> bam, well you do have mcafee anti-virus, which is known to cause various issues (it's pretty terrible in general)\
#1844 [17:04] <CubeTheThird> hills, does any of the output contain "mojang"
#1845 [17:04] <CubeTheThird> Guest37682, find this file: hs_err_pid1852.log
#1846 [17:04] <hills> yes it does
#1847 [17:04] <CubeTheThird> Babbi_YT, ohh... that's different. No you don't have to pay to join another realm
#1848 [17:04] <Guest37682> okay got it
#1849 [17:04] <Guest37682> do i open it?
#1850 [17:05] <hills> one is session server.mojang
#1851 [17:05] <CubeTheThird> Guest37682, ya open it, copy the text onto http://paste.ubuntu.com and give the URL here.
#1852 [17:05] <hills> and the other is authserver.mojang
#1853 [17:05] <Babbi_YT> But why does it say that: You're not white-listed
#1854 [17:05] <CubeTheThird> hills, yup as I suspected
#1855 [17:05] <CubeTheThird> Babbi_YT, I don't know. That's why I said to send a support ticket to Mojang
#1856 [17:05] <Babbi_YT> mhm, Thanks for the support tho ;)
#1857 [17:05] <CubeTheThird> hills, you'll have to remove those from your hosts file, which may be tricky to do
#1858 [17:06] <CubeTheThird> ??> hills mac/hosts/edit
#1859 [17:06] <Mightyena> hills: First, enable the root user and login to it by following this guide https://support.apple.com/en-us/HT204012. Then open the Terminal App in Finder -> Utilities
#1860 [17:06] <Mightyena> hills: Then in Terminal, type sudo open -a TextEdit /private/etc/hosts and press enter
#1861 [17:06] <Guest37682> wait what?
#1862 [17:06] <Guest37682> its on the NOTEPAD app
#1863 [17:06] <CubeTheThird> Guest37682, open the file
#1864 [17:06] <Guest37682> i did
#1865 [17:06] <CubeTheThird> Guest37682, right.. copy all the text in it
#1866 [17:07] <Guest37682> okay
#1867 [17:07] <CubeTheThird> Guest37682, paste it onto http://paste.ubuntu.com and give the URL here.
#1868 [17:07] * emily8 [webchat@static24-72-124-228.r.rev.accesscomm.ca] has joined #minecrafthelp
#1869 [17:07] <emily8> it still wont launch :(
#1870 [17:07] <CubeTheThird> emily8, can you make a new dxdiag report?
#1871 [17:07] <emily8> is there any other way or is my minecraft jsut broken?
#1872 [17:07] <emily8> ill need the link again
#1873 [17:07] <CubeTheThird> ??> emily8 win/dxdiag
#1874 [17:07] <Mightyena> emily8: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1875 [17:08] <Guest37682> https://paste.ubuntu.com/p/ZMZ4rn7ccd/
#1876 [17:08] * emily8 [webchat@static24-72-124-228.r.rev.accesscomm.ca] has quit. (Client Quit)
#1877 [17:10] <Babbi_YT> WHat the hell does this mean!!!: We're currently replying to cases received on May 17th. We thank you for your patience and will get to each case as quickly as possible.
#1878 [17:10] <CubeTheThird> Guest37682, hmm.. not as useful as I was hoping. Let's cover some basics and have you do a clean install of the game
#1879 [17:10] <CubeTheThird> ??> Guest37682 win/reinst
#1880 [17:10] <Mightyena> Guest37682: You may need to reinstall the locally installed files that Minecraft puts into place.
#1881 [17:10] <Mightyena> Guest37682: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1882 [17:10] <CubeTheThird> Babbi_YT, it means exactly that
#1883 [17:10] <Elijah2> ha im still here
#1884 [17:10] <Babbi_YT> yeah, i understand thatXD but do i have to wait a whole year to wait for a respond?!
#1885 [17:11] * moodyzebrs [webchat@5ac7a882.bb.sky.com] has quit. (Quit: webchat.esper.net)
#1886 [17:11] * billebus [webchat@217-215-199-17-no291.tbcn.telia.com] has joined #minecrafthelp
#1887 [17:11] <CubeTheThird> Babbi_YT, umm... that would be 2 months. At most. They prioritize tickets differently depending on the case. Also, as I already said, I send a message to someone about it too
#1888 [17:12] * bello [webchat@5ac7a882.bb.sky.com] has quit. (Quit: webchat.esper.net)
#1889 [17:12] * Babbi_YT [webchat@213.138.168.209] has quit. (Quit: webchat.esper.net)
#1890 [17:13] * Techno [webchat@c-24-10-58-103.hsd1.ca.comcast.net] has joined #minecrafthelp
#1891 [17:14] <billebus> my email has been removed and I can't log in on my account. what can i do? i've tried to log in multipel times but i can't remember my username
#1892 [17:14] * hills [webchat@CPEa84e3ff1f7b3-CMa84e3ff1f7b0.cpe.net.fido.ca] has joined #minecrafthelp
#1893 [17:14] <CubeTheThird> billebus, if you cannot access your email, you should contact Mojang support
#1894 [17:14] <CubeTheThird> ??> billebus mojang/email
#1895 [17:14] <Mightyena> billebus: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1896 [17:14] <Mightyena> billebus: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1897 [17:14] <hills> hey I did everything
#1898 [17:15] <Techno> is anyone able to help? my game crashes on the mojang screen right as the bar towards the bottom is about the finish loading
#1899 [17:15] <Techno> to*
#1900 [17:15] <billebus> okey thanks
#1901 [17:15] <CubeTheThird> hills, ok. are you at the step with the file open in a text editor?
#1902 [17:15] <CubeTheThird> Techno, do you get a crash report?
#1903 [17:15] * Leann [webchat@mobile-107-77-204-95.mobile.att.net] has joined #minecrafthelp
#1904 [17:15] <hills> yes
#1905 [17:15] <Techno> it gives me the option to look at it, but when i click on it, nothing happens
#1906 [17:16] <CubeTheThird> hills, ok. In the hosts file, remove the lines that have "mojang" in it, then save it
#1907 [17:16] * Leann [webchat@mobile-107-77-204-95.mobile.att.net] has quit. (Client Quit)
#1908 [17:16] <CubeTheThird> Techno, ok. Let's run a malware scan
#1909 [17:16] <CubeTheThird> ??> Techno av/adwcleaner
#1910 [17:16] <Mightyena> Techno: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1911 [17:16] <Mightyena> Techno: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1912 [17:16] <hills> even the ip numbers?
#1913 [17:16] <CubeTheThird> hills, the whole line, so yes
#1914 [17:17] <hills> ok
#1915 [17:17] * Guest37682 [webchat@h35.18.131.174.dynamic.ip.windstream.net] has quit. (Quit: webchat.esper.net)
#1916 [17:18] * Techno [webchat@c-24-10-58-103.hsd1.ca.comcast.net] has quit. (Client Quit)
#1917 [17:18] * bam [webchat@ip70-174-212-119.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#1918 [17:20] * billebus [webchat@217-215-199-17-no291.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#1919 [17:21] * bam [webchat@ip70-174-212-119.ph.ph.cox.net] has joined #minecrafthelp
#1920 [17:23] <bam> my game is still crashing when launching
#1921 [17:24] <CubeTheThird> bam, did you do anything about Mcafee?
#1922 [17:24] * ac_revolution [webchat@174.118.126.160] has joined #minecrafthelp
#1923 [17:24] <bam> yes, i uninstalled mcafee
#1924 [17:24] * DarkNoddy [~mordi@ti0020a400-0893.bb.online.no] has quit. ()
#1925 [17:24] <CubeTheThird> bam, ok good. that will probably get your system running smoother anyways. Let's see if we need to update your video drivers in this case
#1926 [17:24] <CubeTheThird> ??> bam win/dxdiag
#1927 [17:24] <Mightyena> bam: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1928 [17:25] * stephen [webchat@99-56-191-215.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#1929 [17:25] <ac_revolution> hello, I want to buy minecraft and I put my email adress and my password and I click on the confirm button and it do nothing. I cant do nothing and I click a lot of times.
#1930 [17:26] <stephen> I use the Minecraft launcher and it stops responding prior to starting, but wont give me a reason
#1931 [17:26] <bam> CubeTheThird https://paste.ubuntu.com/p/32D3RdC2Hj/
#1932 [17:27] <CubeTheThird> bam, hmm drivers look up-to-date
#1933 [17:27] <CubeTheThird> sorry I g2g
#1934 [17:27] * Techno [webchat@c-24-10-58-103.hsd1.ca.comcast.net] has joined #minecrafthelp
#1935 [17:28] <Techno> CubeTheThird i did the malware scan thing, what now?
#1936 [17:29] * bam [webchat@ip70-174-212-119.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#1937 [17:30] * ac_revolution [webchat@174.118.126.160] has quit. (Quit: webchat.esper.net)
#1938 [17:32] * TEchno [webchat@c-24-10-58-103.hsd1.ca.comcast.net] has joined #minecrafthelp
#1939 [17:36] * Eezi [webchat@dsl-74-83-207-251.fuse.net] has joined #minecrafthelp
#1940 [17:37] <Eezi> Hi I keep getting errors on my server
#1941 [17:37] * Marn [webchat@ool-182f3a8a.dyn.optonline.net] has joined #minecrafthelp
#1942 [17:38] * Eezi [webchat@dsl-74-83-207-251.fuse.net] has quit. (Client Quit)
#1943 [17:38] * Marn [webchat@ool-182f3a8a.dyn.optonline.net] has quit. (Client Quit)
#1944 [17:38] * Sewhitey [webchat@cm-84.215.163.236.getinternet.no] has joined #minecrafthelp
#1945 [17:39] <Sewhitey> is it possiable to manually send the password reset mail?
#1946 [17:39] <Sewhitey> nvm
#1947 [17:39] <Sewhitey> -.-
#1948 [17:40] * stephen [webchat@99-56-191-215.lightspeed.tukrga.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1949 [17:40] * stephen [webchat@99-56-191-215.lightspeed.tukrga.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1950 [17:40] * Sewhitey [webchat@cm-84.215.163.236.getinternet.no] has left #minecrafthelp
#1951 [17:40] * cleverglasses [webchat@77.111.245.96] has quit. (Quit: webchat.esper.net)
#1952 [17:40] * emily8 [webchat@static24-72-124-228.r.rev.accesscomm.ca] has joined #minecrafthelp
#1953 [17:40] <emily8> ive done a new dxdiag and it still isnt working
#1954 [17:41] * eejay [webchat@cpe-98-156-109-167.kc.res.rr.com] has joined #minecrafthelp
#1955 [17:41] * royce [webchat@65.18.215.231] has joined #minecrafthelp
#1956 [17:41] <royce> Hi
#1957 [17:41] <royce> is anyone here i can talk?
#1958 [17:43] * NICK [webchat@ip5452cc15.speed.planet.nl] has joined #minecrafthelp
#1959 [17:43] <emily8> hello?
#1960 [17:43] * NICK is now known as Guest62084
#1961 [17:44] <eejay> Alright so, I have a problem with launching this game for some reason where the game loads to about 90% before the main menu even loads, then the game hangs and eventually crashes before I can even do anything. I have already tried the basic stuff like uninstalling, clearing the .minecraft folder, etc.
#1962 [17:44] <royce> oof no one is here
#1963 [17:44] <royce> oof no one is here
#1964 [17:45] * emily8 [webchat@static24-72-124-228.r.rev.accesscomm.ca] has left #minecrafthelp
#1965 [17:45] <Guest62084> when i want to start the game i get a error Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL what to do
#1966 [17:47] * emily [webchat@host86-155-223-163.range86-155.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#1967 [17:50] * seba [webchat@138-36-98-209.reduno.com.ar] has joined #minecrafthelp
#1968 [17:51] * seba [webchat@138-36-98-209.reduno.com.ar] has quit. (Client Quit)
#1969 [17:53] * Justice111 [webchat@78-58-218-78.static.zebra.lt] has joined #minecrafthelp
#1970 [17:54] <Justice111> Hello, i have a problem with loading into a world. It shows that it gets to 23~% and the game crashes. That is on minecraft version 1.14
#1971 [17:55] <Justice111> But i have no problems loading into a map in 1.12
#1972 [17:56] <Justice111> I've searched a lot for fixes but nothing helps, i saw that this problem is mainly for those who's processors are 2nd-3rd generation, but mine is 7th generation
#1973 [17:57] * PhazonOne [webchat@cpe-98-27-196-39.neo.res.rr.com] has joined #minecrafthelp
#1974 [17:58] * PhazonOne [webchat@cpe-98-27-196-39.neo.res.rr.com] has quit. (Client Quit)
#1975 [17:59] * bam [webchat@ip70-174-212-119.ph.ph.cox.net] has joined #minecrafthelp
#1976 [18:01] <bam> Game crashes on launch
#1977 [18:02] <Justice111> It doesnt crash on launcher startup
#1978 [18:02] <bam> no
#1979 [18:02] <Justice111> It crashes when i try to create/load into a world
#1980 [18:03] <Justice111> I am able to join a server, but i get like massive frame drops every couple seconds
#1981 [18:08] * eejay [webchat@cpe-98-156-109-167.kc.res.rr.com] has quit. (Quit: webchat.esper.net)
#1982 [18:16] * Kyle [webchat@67-2-168-156.slkc.qwest.net] has joined #minecrafthelp
#1983 [18:16] <Kyle> Hi I have a question
#1984 [18:17] <Justice111> Yes?
#1985 [18:17] <Kyle> Is Minecraft cross platform a thing yet?!
#1986 [18:17] <Justice111> No
#1987 [18:17] <Kyle> How come?
#1988 [18:18] <Justice111> Consoles, telephones and pc's are running on different minecraft versions
#1989 [18:18] <Justice111> Wait why are you asking me this?
#1990 [18:18] <Justice111> arent you supposed to help?
#1991 [18:19] <Kyle> So different consoles cant play
#1992 [18:19] <Kyle> no
#1993 [18:19] <Kyle> im here for help
#1994 [18:19] <Justice111> wait what
#1995 [18:19] <Justice111> same here lol
#1996 [18:19] <Justice111> Wth is this crap
#1997 [18:19] <Kyle> Idek
#1998 [18:19] * vann [webchat@ip24-251-24-29.ph.ph.cox.net] has joined #minecrafthelp
#1999 [18:19] <Kyle> I literally want to play with a ps4 player but I cant
#2000 [18:20] <Kyle> I thought this would be fixed by now
#2001 [18:20] <Justice111> i dont think cross platform will be a thing
#2002 [18:20] <Kyle> Thats trash
#2003 [18:20] * epic_gamer_yes [webchat@78-60-231-246.static.zebra.lt] has joined #minecrafthelp
#2004 [18:20] * vann [webchat@ip24-251-24-29.ph.ph.cox.net] has quit. (Client Quit)
#2005 [18:21] <Kyle> I hate how we can on fortnite, but not Minecraft
#2006 [18:21] <Kyle> That really sucks
#2007 [18:21] * Coop [webchat@104-190-226-78.lightspeed.rlghnc.sbcglobal.net] has joined #minecrafthelp
#2008 [18:21] <Kyle> They need cross platform like asap
#2009 [18:21] <epic_gamer_yes> minecraft started on java then goone to other platforms thats why its diffrent on all platforms
#2010 [18:22] <Coop> Been waiting a day to hear how to fix the error: The process cannot access the file because it is being used by another process.
#2011 [18:22] <Kyle> No Xbox and Ps4 will never be able to play!?
#2012 [18:22] * k9 [webchat@ip68-9-53-51.ri.ri.cox.net] has joined #minecrafthelp
#2013 [18:22] * Justice111 [webchat@78-58-218-78.static.zebra.lt] has quit. (Quit: webchat.esper.net)
#2014 [18:23] <Kyle> So*
#2015 [18:23] <Coop> I deleted Mcafee, Restarted, ran a "repair" and it still doesn't work. Do I need to just say give me my money back?
#2016 [18:23] <Kyle> Is anyone else here?
#2017 [18:23] <bam> no
#2018 [18:24] <epic_gamer_yes> reinstall windows if nothing works coop
#2019 [18:24] <Kyle> Wow Bam thanks lol
#2020 [18:24] <Coop> No
#2021 [18:24] <bam> np
#2022 [18:24] <Coop> Im not going to reinstall my dang OS for a game. This should work for the money you pay
#2023 [18:25] <epic_gamer_yes> so cross platform works only with windows 10, xbox, ps
#2024 [18:25] <bam> keyword: should
#2025 [18:25] <Coop> That's like getting a new cat because yoursa has fleas
#2026 [18:25] <epic_gamer_yes> coop ur dumb
#2027 [18:25] <Kyle> Thats trash
#2028 [18:25] <Kyle> 😂
#2029 [18:25] <epic_gamer_yes> it takes like 1 hour to reinstal now days
#2030 [18:25] <Kyle> Yup
#2031 [18:25] <Coop> Thanks because your opinion REALLY mean allot to me.
#2032 [18:26] * k9 [webchat@ip68-9-53-51.ri.ri.cox.net] has quit. (Client Quit)
#2033 [18:26] <Kyle> So there is literally no possible way to do cross platform with those two?
#2034 [18:26] <epic_gamer_yes> then why are u asking
#2035 [18:26] <Kyle> That is actual trash
#2036 [18:26] <Coop> I shouldn't have to do that. The game should work
#2037 [18:26] <Coop> period
#2038 [18:26] <Kyle> Exactly
#2039 [18:26] <Coop> if you sell a product it should work
#2040 [18:26] <Kyle> YES!
#2041 [18:26] <Coop> otherwise your stealing
#2042 [18:27] <Kyle> Coop, I literally agree with you
#2043 [18:27] <epic_gamer_yes> so ps4/xbox/windows 10 editions are bedrock edition only they can cross platform
#2044 [18:27] <epic_gamer_yes> coop ur on java?
#2045 [18:27] <Coop> SO now that the 10 year old called me dumb I'
#2046 [18:27] <Coop> I'd like an actual answer
#2047 [18:27] <epic_gamer_yes> coop are u on java?
#2048 [18:27] <Kyle> thats trashhhhh
#2049 [18:28] <Coop> I have no time for you dude. Insults are an indication of someone who can't carry a conversation
#2050 [18:28] <Kyle> Bye y'all
#2051 [18:28] <epic_gamer_yes> im trying to help so
#2052 [18:28] * ethan [webchat@96-3-113-94-dynamic.midco.net] has joined #minecrafthelp
#2053 [18:29] <epic_gamer_yes> do u do any work with java script because that could interfere with mc
#2054 [18:29] <ethan> My game crashes on the mojang loading screen
#2055 [18:30] <ethan> I made sure everything was updated for minecraft and my graphics card driver
#2056 [18:30] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#2057 [18:31] <epic_gamer_yes> ethan go read minecraft planet forums or mojang forum because a lot of ppl have this problem
#2058 [18:31] <epic_gamer_yes> the anwser should be there
#2059 [18:31] * Elijah2 [webchat@d2540.dsl.pgtc.com] has quit. (Quit: webchat.esper.net)
#2060 [18:31] <epic_gamer_yes> if u know how to find it
#2061 [18:32] <bam> i have a similar problem, have tried everything in forums. still same problem. crashes before getting the mojang screen
#2062 [18:33] <epic_gamer_yes> idk man what gen is your cpu
#2063 [18:33] <epic_gamer_yes> cuz i heard 1.14 doesnt support 2nd and 3rd gen cpus
#2064 [18:34] <ethan> im not sure how to find it
#2065 [18:35] * Otto [webchat@108-83-2-76.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#2066 [18:35] <bam> ah, maybe thats it. it's an older cpu, i don't know what gen specifically. it's an i5-750
#2067 [18:36] <epic_gamer_yes> bam open up task manager
#2068 [18:36] <Otto> Good afternoon, I just downloaded Minecraft Java for my son's Mac mini, but every time we try to start game we get a errorThe game crashed whilst mouseclicked event handler
#2069 [18:36] <Otto> Error: java.lang.NoClassDefFoundError: Could not initialize class sun.net.www.protocol.https.DelegateHttpsURLConnection.
#2070 [18:37] <Otto> Hany ideas how to fix this?
#2071 [18:37] * Coop [webchat@104-190-226-78.lightspeed.rlghnc.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#2072 [18:37] <epic_gamer_yes> mac minis specs?
#2073 [18:37] * Coop [webchat@104-190-226-78.lightspeed.rlghnc.sbcglobal.net] has joined #minecrafthelp
#2074 [18:37] * Viralrush [webchat@S010670037e3c94f1.vf.shawcable.net] has joined #minecrafthelp
#2075 [18:38] <Otto> It's new Mac mini...what specs do I need to look up?
#2076 [18:38] <epic_gamer_yes> Otto did you update your java?
#2077 [18:38] <Otto> not that I know of....
#2078 [18:38] <epic_gamer_yes> go to java.com
#2079 [18:38] <Otto> I thought the game download included that download.
#2080 [18:38] <Viralrush> I'm trying to recover my account from like 8+ years ago and I converted it at some point to Mojang but I'm not getting emails to recover my password. What do I do?
#2081 [18:39] <Otto> okay. let me try that. thank you.
#2082 [18:39] <bam> epic_gamer_yes task manager is open
#2083 [18:40] <epic_gamer_yes> bam bottom left theres a button more details
#2084 [18:40] <epic_gamer_yes> click it
#2085 [18:40] <bam> epic_gamer_yes i have it open more details
#2086 [18:40] <epic_gamer_yes> go to performance tab
#2087 [18:41] <epic_gamer_yes> and check ur cpu name
#2088 [18:41] <Coop> Be sure you do what he says. He likes to call people stupid
#2089 [18:41] <epic_gamer_yes> wow
#2090 [18:41] <bam> epic_gamer_yes i5 750
#2091 [18:41] <Coop> Hey man
#2092 [18:41] <Coop> you did
#2093 [18:41] <Coop> own it
#2094 [18:41] <epic_gamer_yes> that shoul run it idk
#2095 [18:41] <bam> yeah
#2096 [18:42] <epic_gamer_yes> does mincraft give you a crash report?
#2097 [18:43] <epic_gamer_yes> bam ?
#2098 [18:44] * Viralrush [webchat@S010670037e3c94f1.vf.shawcable.net] has quit. (Quit: webchat.esper.net)
#2099 [18:45] <bam> epic_gamer_yes the crash report launches nothing when i click on it, but seems like it does store data to a debug file
#2100 [18:46] <Coop> Hey Epic
#2101 [18:46] <epic_gamer_yes> do you know how to find .minecraft folder?
#2102 [18:46] <Coop> did you ever read this?
#2103 [18:46] <Coop> The use of harassing language, slurs, excessive obscenity, and invectives including but not limited to genetic or cultural heritage, creed, sexual preference, or country of origin will not be tolerated.
#2104 [18:46] <epic_gamer_yes> wow sad
#2105 [18:46] <Coop> No
#2106 [18:46] <Coop> youre sad
#2107 [18:46] <epic_gamer_yes> i dont care mate
#2108 [18:46] <Coop> you insult somneonbe coming for help
#2109 [18:46] <epic_gamer_yes> go chit chat some where else
#2110 [18:47] <bam> I do, i do not see anything labelled crash report there however
#2111 [18:47] * TEchno [webchat@c-24-10-58-103.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#2112 [18:47] <Coop> Well I hope you get the boot. This is a sanctioned and recommended support site
#2113 [18:47] <epic_gamer_yes> ur the guy that belong in r/woossh
#2114 [18:47] <Coop> and you insulted someone looking for help for not doing exactly what you said
#2115 [18:47] <Coop> and Im sad?
#2116 [18:48] <epic_gamer_yes> i said wow sad not youre sad
#2117 [18:48] <Coop> ok that's fine bro
#2118 [18:48] <Coop> I'm not the one though
#2119 [18:48] <epic_gamer_yes> bam do you have discord??
#2120 [18:48] <bam> yeah
#2121 [18:49] <epic_gamer_yes> give me your invite link
#2122 [18:49] <epic_gamer_yes> or ur discord nick
#2123 [18:49] * ethan [webchat@96-3-113-94-dynamic.midco.net] has quit. (Quit: webchat.esper.net)
#2124 [18:52] * Otto [webchat@108-83-2-76.lightspeed.sndgca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#2125 [18:52] <bam> https://discord.gg/CKx94Z
#2126 [18:53] * Pitzho [webchat@170-0-69-123.vivendotecnologia.com.br] has joined #minecrafthelp
#2127 [18:54] * Pitzho [webchat@170-0-69-123.vivendotecnologia.com.br] has quit. (Client Quit)
#2128 [18:56] * Otto [webchat@108-83-2-76.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#2129 [18:57] * bam [webchat@ip70-174-212-119.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#2130 [18:57] <Otto> Hello, I tried to download the java 8 update from the oracle site for macOS, but now it seems to be looking for password to run it?
#2131 [18:59] <epic_gamer_yes> does your mac have a password lock on it??
#2132 [19:00] <Otto> how do I check? it's my sons....sorry for basic questions
#2133 [19:01] <epic_gamer_yes> ask your son maybe he set a lock on it
#2134 [19:01] <Otto> it appears to be a password lock, but its not clear to me from what...
#2135 [19:01] <Otto> his password did not work.
#2136 [19:02] <epic_gamer_yes> then i dont know conntact apple support or go to the nearest apple store to ask them because i dont know much about mac OS
#2137 [19:02] <Otto> it looks like JAVA 8 update requires permission to conitnue
#2138 [19:03] <epic_gamer_yes> then i dont know conntact apple they should know how to give it permission
#2139 [19:04] * mixta01 [webchat@92.59.176.62] has joined #minecrafthelp
#2140 [19:04] <Otto> okay. thanks for trying with me!
#2141 [19:04] <epic_gamer_yes> no problem Otto
#2142 [19:07] * JustAGamer [webchat@184-088-117-083.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#2143 [19:11] * epic_gamer_yes [webchat@78-60-231-246.static.zebra.lt] has quit. (Quit: webchat.esper.net)
#2144 [19:13] * Blaine [webchat@71-222-144-156.albq.qwest.net] has joined #minecrafthelp
#2145 [19:13] <Blaine> Im trying to use my card but it keeps saying to verify the card, what does that mean
#2146 [19:17] <Blaine> this it what it says "An error occurred while placing order, please verify credit card info and try again"
#2147 [19:18] * helpthanks [webchat@cpe-70-122-215-203.tx.res.rr.com] has joined #minecrafthelp
#2148 [19:18] * marmolada77 [webchat@user-5-173-129-29.play-internet.pl] has joined #minecrafthelp
#2149 [19:18] <marmolada77> hi
#2150 [19:18] <helpthanks> hello
#2151 [19:18] <Blaine> Im trying to use my card but it keeps saying to verify the card, what does that mean
#2152 [19:18] <Blaine> this it what it says "An error occurred while placing order, please verify credit card info and try again"
#2153 [19:18] <marmolada77> i cant migrate my account
#2154 [19:18] <helpthanks> I've been trying to login to Minecraft web but button doesn't respond
#2155 [19:19] * marmolada77 [webchat@user-5-173-129-29.play-internet.pl] has quit. (Client Quit)
#2156 [19:19] * joe [webchat@vpn00237.saleyesterday.com] has joined #minecrafthelp
#2157 [19:19] * Sqnkata_ [webchat@unknown.interbgc.com] has joined #minecrafthelp
#2158 [19:19] <Sqnkata_> How can i refund my minecraft acc?
#2159 [19:20] <helpthanks> I've been doing researches and still can't login to web or launcher. does anyone know how to fix it?
#2160 [19:21] <joe> Having problems logging into the minecraft.net website, was getting an error can't connect to server. now it just won't let me log in at all.
#2161 [19:21] * Trujilloez [webchat@c-24-9-23-59.hsd1.co.comcast.net] has joined #minecrafthelp
#2162 [19:23] <Trujilloez> Hi, so I try to log into my minecraft account on minecraft.net or the launcher and it doesnt wont let me but I login on Mojang with the same information and it works...Would love to know whats happening and what I can do
#2163 [19:24] <joe> having the same problem
#2164 [19:24] <joe> let you know if i figure it out.
#2165 [19:24] * helpthanks [webchat@cpe-70-122-215-203.tx.res.rr.com] has quit. (Quit: webchat.esper.net)
#2166 [19:25] * Sqnkata_ [webchat@unknown.interbgc.com] has quit. (Quit: webchat.esper.net)
#2167 [19:25] <Trujilloez> have you recently tried to login with a lot of other accounts?/
#2168 [19:25] <joe> no. just the one account, was getting an error message saying can't connect to servers or something
#2169 [19:26] <joe> and now it just wont let me log in alltogether
#2170 [19:27] <Trujilloez> Same
#2171 [19:27] * brayden5 [webchat@100.19.132.7] has joined #minecrafthelp
#2172 [19:28] <joe> Maybe just a problem with the server its self?
#2173 [19:28] <brayden5> everytime i launch minecraft i get runtime error
#2174 [19:28] <brayden5> ive unstaled it ive got the correct java and older javas
#2175 [19:28] <brayden5> and i have no clue what to do
#2176 [19:28] <brayden5> i have been trying to trouble sshoot for over an hour
#2177 [19:28] * joe [webchat@vpn00237.saleyesterday.com] has quit. (Quit: webchat.esper.net)
#2178 [19:29] <Trujilloez> Idk have you contacted mojang?
#2179 [19:29] <brayden5> theres nothing in the mojang support for it
#2180 [19:29] <brayden5> do they have a lve chat or something
#2181 [19:29] <Trujilloez> idk
#2182 [19:29] <brayden5> i ahve no clue what it could posssibly be
#2183 [19:30] <Trujilloez> same, Im having a minecraft problem when I log in
#2184 [19:30] <Trujilloez> maybe email mojang, they could respond tomorrow
#2185 [19:30] * Mauro [webchat@cpe-181-46-92-70.telecentro-reversos.com.ar] has quit. (Quit: webchat.esper.net)
#2186 [19:30] <brayden5> ive looked up solutions but there all from 2 years ago
#2187 [19:30] * help_thank [webchat@cpe-70-122-215-203.tx.res.rr.com] has joined #minecrafthelp
#2188 [19:30] <brayden5> and they dont work
#2189 [19:33] * Trujilloez [webchat@c-24-9-23-59.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#2190 [19:34] <help_thank> I need help on Minecraft.net login and launcher. I reset my password and I can login to other computers and iPads. but not the one that I use most and used to use this comp to login. No problem before and it started a couple of weeks ago.
#2191 [19:37] * brayden5 [webchat@100.19.132.7] has quit. (Quit: webchat.esper.net)
#2192 [19:37] <CubeTheThird> help_thank, what happens on minecraft.net ?
#2193 [19:41] * DEADHEAD60K [webchat@cpe-24-193-147-183.nyc.res.rr.com] has joined #minecrafthelp
#2194 [19:42] <DEADHEAD60K> My realm is down all day why
#2195 [19:45] * DEADHEAD60K [webchat@cpe-24-193-147-183.nyc.res.rr.com] has quit. (Client Quit)
#2196 [19:53] * Elijah [webchat@d2540.dsl.pgtc.com] has joined #minecrafthelp
#2197 [19:53] <Elijah> hell0
#2198 [19:53] <Elijah> anyone?
#2199 [19:54] <Elijah> wow
#2200 [19:54] <Elijah> where is everyone
#2201 [19:55] <Elijah> shoudn't there be someone here
#2202 [19:55] <Elijah> like fr
#2203 [19:55] * mariya [webchat@S01061c1b689f9de7.ll.shawcable.net] has joined #minecrafthelp
#2204 [19:55] * JP [webchat@97-93-248-6.dhcp.ftwo.tx.charter.com] has joined #minecrafthelp
#2205 [19:55] <mariya> hi i need help
#2206 [19:55] <JP> same
#2207 [19:55] <mariya> so i downloaded the minecraft launcher and when i try to log in it says invalid username or password
#2208 [19:55] <mariya> i typed it in properly
#2209 [19:56] * Evan [webchat@108-200-100-62.lightspeed.frokca.sbcglobal.net] has joined #minecrafthelp
#2210 [19:56] <mariya> also the other thing is i havent bought the game yet
#2211 [19:56] <mariya> and whenever i try to login on the minecraft.net website the log in button doesnt work
#2212 [19:56] <Evan> yes same thing happens to me
#2213 [19:56] <mariya> im so frustrated because i just wanna get the game
#2214 [19:56] <mariya> ive changed my password twice now
#2215 [19:56] <Evan> i know me too
#2216 [19:57] <mariya> and even waited for more than 24 hours to try logging in again
#2217 [19:57] <mariya> i even tried logging in on chrome and safari
#2218 [19:57] * JP [webchat@97-93-248-6.dhcp.ftwo.tx.charter.com] has quit. (Client Quit)
#2219 [19:57] <mariya> neither worked
#2220 [19:57] <Evan> ive waited 4 days now and it still havent worked
#2221 [19:57] <mariya> iM sO maD
#2222 [19:58] <Evan> honeslty
#2223 [19:58] <mariya> and no one or anything has helped me
#2224 [19:58] <mariya> minecraft come on. step up your game i wanna playyy
#2225 [19:59] <Evan> right i emailed them and they havent responded and its been like 3 days
#2226 [19:59] <mariya> sigh
#2227 [19:59] <mariya> cant play minecraft with shaders );
#2228 [19:59] <mariya> might just give up and get some random version that isnt java or sum
#2229 [20:00] <Evan> i thought it was just me that was encountering this smh
#2230 [20:00] <mariya> same lmao
#2231 [20:01] <Evan> early in the week is was working but now it isnt
#2232 [20:02] <mariya> wow
#2233 [20:02] <mariya> still better than me
#2234 [20:02] <mariya> i give up completely
#2235 [20:02] <Evan> i know me too
#2236 [20:02] <mariya> now i gotta stick to playing ps4 mc ):
#2237 [20:02] <Evan> lmao
#2238 [20:02] <mariya> what do you play on LAMOWJGW
#2239 [20:02] <Evan> pc
#2240 [20:03] <mariya> oh yikesd'
#2241 [20:04] * helpthanks [webchat@cpe-70-122-215-203.tx.res.rr.com] has joined #minecrafthelp
#2242 [20:04] <Evan> sucks
#2243 [20:04] <mariya> yup
#2244 [20:05] * Bella5 [webchat@104-181-4-42.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#2245 [20:06] <Bella5> I've been trying to renew my realms for the last two months with still no success. I
#2246 [20:06] <mariya> hmm that sucks
#2247 [20:06] <Bella5> I've haven't had problems for the two years I've been using realms
#2248 [20:06] <mariya> rippp
#2249 [20:06] <Bella5> Is there anyway to get it to work or no?
#2250 [20:07] <Evan> i wonder if you can fix this problem were having
#2251 [20:07] <helpthanks> I can't login to Minecraft.net or launcher which I used to log in. the button doesn't do anything on net and launcher says invaild password which it works on different computer. I'm using same computher
#2252 [20:07] <mariya> yeah same
#2253 [20:07] <Evan> same
#2254 [20:07] <Bella5> I've used 4 different cards on realms too
#2255 [20:08] <mariya> oofff
#2256 [20:08] * Raf [webchat@ip68-8-71-54.sd.sd.cox.net] has joined #minecrafthelp
#2257 [20:08] <Raf> hello
#2258 [20:08] <Raf> ?
#2259 [20:08] <helpthanks> Please help. I changed password, clean out with anti-virus program etc
#2260 [20:08] <mariya> saameee
#2261 [20:08] <Evan> same
#2262 [20:08] <Raf> Where do I go to get a refund
#2263 [20:09] <Evan> i dont think you CAN
#2264 [20:09] <Raf> I want to play with friends but it won't let me I need to buy Microsoft Windows 10
#2265 [20:09] <mariya> oof email mc?
#2266 [20:10] <Raf> bluexpro10@gmail.com
#2267 [20:10] <Raf> where do I go to get a refund
#2268 [20:10] <Raf> Please
#2269 [20:10] * helpthanks [webchat@cpe-70-122-215-203.tx.res.rr.com] has quit. (Quit: webchat.esper.net)
#2270 [20:10] <GreyVulpine> https://help.mojang.com/customer/portal/articles/359338
#2271 [20:10] <Raf> Omg Thank you so much
#2272 [20:11] <mariya> wait
#2273 [20:11] * helpthanks [webchat@cpe-70-122-215-203.tx.res.rr.com] has joined #minecrafthelp
#2274 [20:11] <mariya> could i by any chance buy minecraft through my phone and then try to login on my computer?
#2275 [20:12] * Bella5 [webchat@104-181-4-42.lightspeed.hstntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#2276 [20:12] * Coop [webchat@104-190-226-78.lightspeed.rlghnc.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#2277 [20:13] <helpthanks> Please help on login button or launcher doesn't work at all
#2278 [20:13] <mariya> ): this really suckks
#2279 [20:13] <mariya> ): this really suckks
#2280 [20:14] * mariya [webchat@S01061c1b689f9de7.ll.shawcable.net] has left #minecrafthelp
#2281 [20:14] <Evan> right
#2282 [20:18] * Raf [webchat@ip68-8-71-54.sd.sd.cox.net] has quit. (Quit: webchat.esper.net)
#2283 [20:21] * mariya [webchat@S01061c1b689f9de7.ll.shawcable.net] has joined #minecrafthelp
#2284 [20:22] <mariya> i just bought the java version for 35 dollars through my phones safari, but now i cannot login to my account through the minecraft launcher on my computer
#2285 [20:22] <mariya> someone please help
#2286 [20:24] <helpthanks> Mariya, maybe we might have same issue, can't login from my computer
#2287 [20:24] <mariya> yeah :(
#2288 [20:25] * Will [webchat@cpe-24-31-164-148.columbus.res.rr.com] has joined #minecrafthelp
#2289 [20:25] <Will> Hi, can anyone assist at this moment?
#2290 [20:26] <mariya> with?
#2291 [20:26] <helpthanks> my login info works on different computer or iPad, iPhone but not the one I use
#2292 [20:26] <Will> So I'm trying to login to my account, and see that the password isn't right. But when I request a password reset, I never get any email? Any insight?
#2293 [20:26] <mariya> oof oof
#2294 [20:27] <mariya> uh is it sent to the right email?
#2295 [20:27] <mariya> maybe it got misspelled?
#2296 [20:27] <Will> Yeah it's the one I've always used.
#2297 [20:27] <helpthanks> if you don't get email to change request, check with your email first or junk folder
#2298 [20:27] <helpthanks> hmmm
#2299 [20:28] * Will [webchat@cpe-24-31-164-148.columbus.res.rr.com] has quit. (Client Quit)
#2300 [20:28] * Will [webchat@cpe-24-31-164-148.columbus.res.rr.com] has quit. (Client Quit)
#2301 [20:30] * mariya [webchat@S01061c1b689f9de7.ll.shawcable.net] has left #minecrafthelp
#2302 [20:32] * helpthanks [webchat@cpe-70-122-215-203.tx.res.rr.com] has joined #minecrafthelp
#2303 [20:32] <helpthanks> I keep getting disconnect
#2304 [20:33] <Evan> i dont get it it sucks like i click on the log in button so many times and it does nothing
#2305 [20:34] <helpthanks> same
#2306 [20:34] * CamB [webchat@cmbypq1103w-lp130-01-67-71-24-44.dsl.bell.ca] has joined #minecrafthelp
#2307 [20:35] <helpthanks> I'm waiting for a help too, been waiting for an hour
#2308 [20:35] <helpthanks> keep getting disconnected
#2309 [20:35] <helpthanks> from this
#2310 [20:35] <helpthanks> from this
#2311 [20:35] * CamB [webchat@cmbypq1103w-lp130-01-67-71-24-44.dsl.bell.ca] has left #minecrafthelp
#2312 [20:36] * CamB [webchat@cmbypq1103w-lp130-01-67-71-24-44.dsl.bell.ca] has joined #minecrafthelp
#2313 [20:37] <CamB> For some reason, the button to log in ON the minecraft website isn't working. I've been trying to purchase the game for a few days now but nothing works (tried different browsers, etc.). Anyone else has that problem / What can I do to fix it?
#2314 [20:39] <Evan> Yep we all have this problem
#2315 [20:40] * frendito_burrito [webchat@mta-98-13-21-255.maine.rr.com] has joined #minecrafthelp
#2316 [20:41] <CamB> It's frustrating lmao, glad it ain't only happening to me. Did you write an e-mail or something?
#2317 [20:42] <Evan> ya but they didnt respond
#2318 [20:42] <frendito_burrito> Hi. My launcher won't connect to the mojang server. I just downloaded it tonight so it's definitely the most recent version
#2319 [20:43] * DEADHEAD60K [webchat@cpe-24-193-147-183.nyc.res.rr.com] has joined #minecrafthelp
#2320 [20:43] <DEADHEAD60K> Realm isn't loading why
#2321 [20:44] * DEADHEAD60K [webchat@cpe-24-193-147-183.nyc.res.rr.com] has quit. (Client Quit)
#2322 [20:44] * lathaithanh [webchat@27.3.128.199] has joined #minecrafthelp
#2323 [20:44] * lathaithanh [webchat@27.3.128.199] has quit. (Client Quit)
#2324 [20:45] <frendito_burrito> the launcher log says that authserver.mojang.com/validate returned error: 400 bad request, code: 400
#2325 [20:45] * taliias [webchat@75-164-9-178.ptld.qwest.net] has joined #minecrafthelp
#2326 [20:46] * taliias [webchat@75-164-9-178.ptld.qwest.net] has quit. (Client Quit)
#2327 [20:46] * helpthanks [webchat@cpe-70-122-215-203.tx.res.rr.com] has quit. (Quit: webchat.esper.net)
#2328 [20:51] * Mike2 [webchat@cpe-174-102-134-40.wi.res.rr.com] has joined #minecrafthelp
#2329 [20:52] <Mike2> Hi there, Im having trouble connecting to my minecraft account. its been awhile
#2330 [20:55] * ei [webchat@ool-457c2419.dyn.optonline.net] has joined #minecrafthelp
#2331 [20:55] <ei> hello i need help updating my launcher. i am stuck on 1.6.91 launcher.
#2332 [20:57] <ei> pls
#2333 [20:57] * Mike2 [webchat@cpe-174-102-134-40.wi.res.rr.com] has quit. (Quit: webchat.esper.net)
#2334 [20:58] * CamB [webchat@cmbypq1103w-lp130-01-67-71-24-44.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#2335 [21:00] * ei [webchat@ool-457c2419.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#2336 [21:03] * David_C [webchat@c-24-23-229-243.hsd1.ca.comcast.net] has joined #minecrafthelp
#2337 [21:04] * WesliStud [webchat@47.189.87.149] has joined #minecrafthelp
#2338 [21:04] <David_C> I am just now trying to log into my minecraft account for the first time in a few years and was prompted to migrate to a mojang account but it says my username or password is incorrect
#2339 [21:04] <David_C> Can anyone help?
#2340 [21:04] * DK [webchat@c-24-20-19-205.hsd1.or.comcast.net] has joined #minecrafthelp
#2341 [21:05] <WesliStud> Hello. I just tried to login into minecraft.net and nothing was happening. I play minecraft everyday and it consistently works when i use the minecraft launcher.
#2342 [21:05] * fuck_off [webchat@c-73-147-92-169.hsd1.va.comcast.net] has joined #minecrafthelp
#2343 [21:05] * Absol kicked fuck_off from #minecrafthelp (Reason: uck_off :Keep it civilized, you are just a human being)
#2344 [21:06] <WesliStud> My issue is that when i type in my email and password, nothing happens. I know my email and password is correct. Minecraft.net just doesn't respond when i press "login in".
#2345 [21:07] * fat [webchat@c-73-147-92-169.hsd1.va.comcast.net] has joined #minecrafthelp
#2346 [21:07] <fat> i want my money back
#2347 [21:07] * WesliStud [webchat@47.189.87.149] has quit. (Client Quit)
#2348 [21:08] <DK> Hi, when i click play in the minecraft launcher the Mojang screen opens and the game starts to load. it stops at around 90% and then the whole program stops responding
#2349 [21:08] <fat> this customer suppoert is bullshit
#2350 [21:08] <Absol> fat: Please keep it civil
#2351 [21:08] * Tio_Renantil [webchat@pc-250-191-44-190.cm.vtr.net] has joined #minecrafthelp
#2352 [21:09] <fat> so anyway sue for my money back/
#2353 [21:09] <fat> ?
#2354 [21:09] <GreyVulpine> fat - https://help.mojang.com/customer/portal/articles/359338
#2355 [21:09] <Tio_Renantil> hi i cant enter to my account on the minecraft launcher what i can do
#2356 [21:10] <GreyVulpine> Tio_Renantil - And what happens when you try?
#2357 [21:10] <Tio_Renantil> user or pasword invalid
#2358 [21:10] <GreyVulpine> Then try resetting your password through https://my.minecraft.net/en-us/password/forgot/
#2359 [21:10] <fat> i just want my money back everytime i have tried log in doesnt work
#2360 [21:11] <GreyVulpine> fat - Read that article I linked you
#2361 [21:12] <fat> nothin
#2362 [21:12] * David_C [webchat@c-24-23-229-243.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#2363 [21:12] <DK> hi, when i click play in the minecraft launcher the Mojang screen opens and the game starts to load. it stops at around 90% and then the whole program stops responding.
#2364 [21:12] <GreyVulpine> Tells you all you need to do to request a refund.
#2365 [21:13] <GreyVulpine> DK - Has it ever worked before
#2366 [21:13] * Otto [webchat@108-83-2-76.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#2367 [21:13] <fat> nope
#2368 [21:13] <DK> i just downloaded it today so no i guess
#2369 [21:14] <GreyVulpine> DK - Can you give me a launcher log?
#2370 [21:14] <GreyVulpine> DK - Upload the contents of the log to http://paste.ubuntu.com and give us the link to it
#2371 [21:14] <Otto> Hello, I am looking for some help on installing on running Minecraft on a Mac mini. I downloaded the JAVA update, and reloaded Minecraft, but I still get the same problem.The game crashed whilst mouseclicked event handler
#2372 [21:14] <Otto> Error: java.lang.NoClassDefFoundError: Could not initialize class sun.net.www.protocol.https.DelegateHttpsURLConnection
#2373 [21:15] <Otto> any ideas what else I can do?
#2374 [21:15] <Tio_Renantil> i still cant acces my account
#2375 [21:16] <GreyVulpine> Tio_Renantil - Then you'll need to put in a ticket to Mojang Support for help on recovering your account: https://help.mojang.com/customer/portal/emails/new
#2376 [21:16] * DK [webchat@c-24-20-19-205.hsd1.or.comcast.net] has quit. (Quit: webchat.esper.net)
#2377 [21:17] <GreyVulpine> Otto - Are you launching minecraft with a old(er) version of java, or one of the new beta builds?
#2378 [21:17] <fat> so is there anyway get my money back
#2379 [21:17] <Otto> I an not sure how to answer that..
#2380 [21:17] <fat> so no
#2381 [21:17] <GreyVulpine> fat - Yes, as I've linked the article with the walkthrough on how to do so
#2382 [21:18] <GreyVulpine> Otto - Hmm. How exactly did you update java?
#2383 [21:18] <fat> i have done it i have to literally wait
#2384 [21:18] <GreyVulpine> fat - Yes
#2385 [21:18] * Evan [webchat@108-200-100-62.lightspeed.frokca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#2386 [21:19] <Otto> I want to Oracle Java site and downloaded the file JAVA 8 update.
#2387 [21:19] <fat> EA has better customer serivice
#2388 [21:19] <GreyVulpine> I'm glad, fat.
#2389 [21:19] * Nick [webchat@CPE20f19e12a216-CM20f19e12a214.cpe.net.cable.rogers.com] has joined #minecrafthelp
#2390 [21:19] <Otto> I am not sure how to check to see if its loaded properly...(I do appreciate your time and guidance)
#2391 [21:20] * Nick is now known as Guest48950
#2392 [21:20] <GreyVulpine> Otto - When you launch minecraft, are you able to head to minecraft's advanced options? There should be a place to specify what java path to utilize
#2393 [21:20] <Otto> I am trying to load to get it working, but something with macOS and Java does not seem aligned.. let me check.
#2394 [21:22] <Otto> where is the advanced options?
#2395 [21:22] <Guest48950> I have a really good computer and I've been playing for years but suddenly on realms and multiplayer its been very laggy for the past week and i never have this problem
#2396 [21:23] <GreyVulpine> Otto - Launch options at the top?
#2397 [21:26] <Guest48950> how long do I wait until i need help?
#2398 [21:26] * Otto [webchat@108-83-2-76.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#2399 [21:26] <Guest48950> i get*
#2400 [21:26] <Otto> sorry I accidently closed the browser.
#2401 [21:26] <Guest48950> are you a helper?
#2402 [21:27] <Otto> I do not see the advance settings...
#2403 [21:27] <Guest48950> nvm
#2404 [21:27] <Otto> sorry...I am needy requester...
#2405 [21:28] <Guest48950> lol ok
#2406 [21:28] <Otto> I think I have a problem on Mac mini Java issue
#2407 [21:28] <Otto> he game crashed whilst mouseclicked event handler
#2408 [21:28] <Otto> Error: java.lang.NoClassDefFoundError: Could not initialize class sun.net.www.protocol.https.DelegateHttpsURLConnection
#2409 [21:29] <Otto> Just a second ago an expert was walking me through advanced settings...
#2410 [21:29] * Jarrod [webchat@cpe-101-164-229-235.hhui-cr-001.ken.nsw.bigpond.net.au] has joined #minecrafthelp
#2411 [21:29] <Guest48950> i think hes afk, I've been wait too
#2412 [21:30] <Jarrod> hello
#2413 [21:30] * Dan [webchat@dynamic-198-105-227-240.snl.tcw.co] has joined #minecrafthelp
#2414 [21:30] <Guest48950> are u a helper?
#2415 [21:31] <Jarrod> no
#2416 [21:31] <Dan> Hello there, anyone able to help me find out how to find my account name? im trying to find out how
#2417 [21:31] <Dan> so i can buy minecraft
#2418 [21:31] <Dan> everyone says go to the mojang website and it should be there but none of the options are there for me
#2419 [21:31] <Guest48950> i've been waiting a while to get help so GL
#2420 [21:33] * frogbutt [webchat@cpe-76-176-176-29.san.res.rr.com] has joined #minecrafthelp
#2421 [21:34] * Dan [webchat@dynamic-198-105-227-240.snl.tcw.co] has joined #minecrafthelp
#2422 [21:34] <frogbutt> how come I haven't been receiving any emails for my password reset? I've tried numerous times and I don't know why It doesn't go through
#2423 [21:36] * frogbutt [webchat@cpe-76-176-176-29.san.res.rr.com] has quit. (Client Quit)
#2424 [21:39] <frendito_burrito> Dan I'm not a helper but if u haven't bought it I'd just make a new account and use that one. Also check any ad blocking extensions if part of the website isn't showing
#2425 [21:39] <Dan> Damn thats lame, i use this email for everything : /
#2426 [21:40] <Dan> thanks for the advice
#2427 [21:40] * yolomaster163 [webchat@047-133-148-052.res.spectrum.com] has joined #minecrafthelp
#2428 [21:40] <frendito_burrito> no problem
#2429 [21:40] <Otto> Hello Frendito I have been struggling to start my game on a Mac mini...
#2430 [21:41] <Guest48950> hes not a helper
#2431 [21:41] <yolomaster163> hi my minecraft wont launch and i think its the texure pack. ive been trying to acsess the options.txt folder but cant find it. any ideas?
#2432 [21:42] <Otto> ok. sorry to bother you...good advice though!
#2433 [21:42] * Paxto22 [webchat@xplr-104-249-211-91.xplornet.com] has joined #minecrafthelp
#2434 [21:43] <Otto> On my mac-mini I get the following fatal error: The game crashed whilst mouseclicked event handler
#2435 [21:43] <Otto> Error: java.lang.NoClassDefFoundError: Could not initialize class sun.net.www.protocol.https.DelegateHttpsURLConnection
#2436 [21:43] <frendito_burrito> I asked an hour ago about my launcher not connecting to the mojang server, I'm just hanging out waiting like everyone else :)
#2437 [21:43] * Guest48950 [webchat@CPE20f19e12a216-CM20f19e12a214.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#2438 [21:44] <yolomaster163> is there like a que?
#2439 [21:44] <Dan> nope you just wait
#2440 [21:45] <Dan> for someone to get on
#2441 [21:45] <Dan> you can leave and come back and somtimes there will be someone to help
#2442 [21:45] <yolomaster163> oh ok
#2443 [21:45] <frendito_burrito> yeah if you look above the chat it says "Nobody's answering? We are volunteer-run and our helpers have real-life responsbilities as well. Please be patient while waiting, or check back in a few hours."
#2444 [21:47] * Dan [webchat@dynamic-198-105-227-240.snl.tcw.co] has quit. (Quit: webchat.esper.net)
#2445 [21:49] <Paxto22> On my windows ten Java version I get "The game crashed whilst initializing game" from the launcher. DxDiag: https://paste.ubuntu.com/p/5ZNFznvZb6/ I have updated my graphics cards and windows is up to date.
#2446 [21:52] * Jarrod [webchat@cpe-101-164-229-235.hhui-cr-001.ken.nsw.bigpond.net.au] has quit. (Quit: webchat.esper.net)
#2447 [21:52] * DC [webchat@c-73-45-176-251.hsd1.il.comcast.net] has joined #minecrafthelp
#2448 [21:52] * DC [webchat@c-73-45-176-251.hsd1.il.comcast.net] has quit. (Client Quit)
#2449 [21:54] <frendito_burrito> I don't know if this will help anyone else, but I think the new launcher version has a bug. It logged in automatically when I first installed it, but refused to connect. I logged out and logged in manually and it seems to be working now
#2450 [21:57] * frendito_burrito [webchat@mta-98-13-21-255.maine.rr.com] has quit. (Quit: webchat.esper.net)
#2451 [21:57] * Otto [webchat@108-83-2-76.lightspeed.sndgca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#2452 [21:57] * ssunee [webchat@cpe-76-184-217-1.tx.res.rr.com] has joined #minecrafthelp
#2453 [21:58] * ssunee [webchat@cpe-76-184-217-1.tx.res.rr.com] has quit. (Client Quit)
#2454 [22:05] <yolomaster163> any helpers on yet
#2455 [22:11] * jauzer [webchat@45.66.177.203-rev.noroestenet.com] has joined #minecrafthelp
#2456 [22:11] <jauzer> hello
#2457 [22:15] * gabe [webchat@ip72-213-217-253.pn.at.cox.net] has joined #minecrafthelp
#2458 [22:15] <gabe> hey!
#2459 [22:15] <gabe> is someone here? just want to make sure before i ask haha
#2460 [22:18] <jauzer> i have a game error
#2461 [22:19] * yolomaster163 [webchat@047-133-148-052.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#2462 [22:19] <jauzer> i cant log in minecraft.net and in launcher
#2463 [22:20] * Tio_Renantil [webchat@pc-250-191-44-190.cm.vtr.net] has quit. (Quit: webchat.esper.net)
#2464 [22:24] * Stephen [webchat@193-116-195-62.tpgi.com.au] has joined #minecrafthelp
#2465 [22:24] * Stephen [webchat@193-116-195-62.tpgi.com.au] has quit. (Client Quit)
#2466 [22:25] * jauzer [webchat@45.66.177.203-rev.noroestenet.com] has quit. (Quit: webchat.esper.net)
#2467 [22:29] * Kapski [webchat@108-251-24-178.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#2468 [22:29] * Kapski [webchat@108-251-24-178.lightspeed.rcsntx.sbcglobal.net] has quit. (Client Quit)
#2469 [22:30] * Aussie [webchat@S01069050ca9f4c63.es.shawcable.net] has joined #minecrafthelp
#2470 [22:31] <Aussie> I have no clue if this is something that can be fixed here, in fact I doubt it. However, I found a typo in game on Minecraft PS4 edition.
#2471 [22:41] * ItzCiraz [webchat@c-24-17-164-87.hsd1.wa.comcast.net] has joined #minecrafthelp
#2472 [22:43] <ItzCiraz> Hello! I just bought Minecraft and I'm trying to log into minecraft.net as well as the launcher. When i try to log in to minecraft.net it does nothing when i click the login button and when i try to log in to the launcher it says invalid username or password. Ive waited 2 hours and changed my password a few times. Thanks for your help!
#2473 [22:45] * gabe [webchat@ip72-213-217-253.pn.at.cox.net] has quit. (Quit: webchat.esper.net)
#2474 [22:50] * Rattler [webchat@24-176-108-55.dhcp.jcsn.tn.charter.com] has joined #minecrafthelp
#2475 [22:51] * Rattler [webchat@24-176-108-55.dhcp.jcsn.tn.charter.com] has quit. (Client Quit)
#2476 [22:59] * clarjon1 [~clarjon1@23-248-49-200.tpia.execulink.com] has quit. (Remote host closed the connection)
#2477 [22:59] * Lord_of_Life [~Lord@77.28.168.78] has quit. (Quit: Laa shay'a waqi'un moutlaq bale kouloun moumkine)
#2478 [23:02] * Lord_of_Life [~Lord@77.28.168.78] has joined #minecrafthelp
#2479 [23:12] * Aussie [webchat@S01069050ca9f4c63.es.shawcable.net] has quit. (Quit: webchat.esper.net)
#2480 [23:22] * azulanco [webchat@85-250-142-120.bb.netvision.net.il] has joined #minecrafthelp
#2481 [23:24] <azulanco> I can not remember my mincraft email account
#2482 [23:26] * Riley [webchat@c-73-181-239-72.hsd1.wa.comcast.net] has joined #minecrafthelp
#2483 [23:27] <azulanco> I can not remember my mincraft email account
#2484 [23:27] <Riley> i tried to log into minecraft and what do i find mojang has deleted my account its gone and to check my email can make a new account i have a email from five years ago for a password reset as proof im not lying i just want my account back please
#2485 [23:27] <Riley> i tried to log into minecraft and what do i find mojang has deleted my account its gone and to check my email can make a new account i have a email from five years ago for a password reset as proof im not lying i just want my account back please
#2486 [23:30] * Riley [webchat@c-73-181-239-72.hsd1.wa.comcast.net] has left #minecrafthelp
#2487 [23:32] * kay [webchat@S0106105611a59cb7.cg.shawcable.net] has joined #minecrafthelp
#2488 [23:32] <kay> so i forgot my email to the mojang and minecraft account i made i only remember my username and i also forgot my password for the account in general
#2489 [23:33] <kay> never mind i just read the espercorn thingy my bad
#2490 [23:34] * Paxto22 [webchat@xplr-104-249-211-91.xplornet.com] has quit. (Quit: webchat.esper.net)
#2491 [23:36] * Brandon_ [webchat@cpe-76-169-29-236.socal.res.rr.com] has joined #minecrafthelp
#2492 [23:37] <Brandon_> when I connect to my friends Minecraft server I load into the world but I'm stuck in the sky and don't see any terrain
#2493 [23:43] * Brandon_ [webchat@cpe-76-169-29-236.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#2494 [23:43] * yolomaster163 [webchat@047-133-148-052.res.spectrum.com] has joined #minecrafthelp
#2495 [23:43] <yolomaster163> hello
#2496 [23:43] <yolomaster163> anybody here to help
#2497 [23:44] <ItzCiraz> not for the past few hours nope :(
#2498 [23:46] * ItzCiraz [webchat@c-24-17-164-87.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#2499 [23:47] * azulanco [webchat@85-250-142-120.bb.netvision.net.il] has quit. (Quit: webchat.esper.net)
#2500 [23:47] * Jack [webchat@75-172-105-61.tukw.qwest.net] has joined #minecrafthelp
#2501 [23:48] * Jack is now known as Guest76456
#2502 [23:49] <Guest76456> Downloaded minecraft.exe, at the end it will stop and say "unable to download the minecraft....". Tried finding solutions, but files aren't there either, need help.
#2503 [23:51] * donne [webchat@ip70-187-44-104.pn.at.cox.net] has joined #minecrafthelp
#2504 [23:51] <donne> Hey there, anyone around?
#2505 [23:52] * donne [webchat@ip70-187-44-104.pn.at.cox.net] has quit. (Client Quit)
#2506 [23:57] * Guest76456 [webchat@75-172-105-61.tukw.qwest.net] has quit. (Quit: webchat.esper.net)