#1 [00:14] * funkie [webchat@c-67-166-233-226.hsd1.ga.comcast.net] has joined #minecrafthelp
#2 [00:15] <funkie> hi me again. i uninstalled McAfee and I still have issues
#3 [00:15] <funkie> profiles are reappearing again and I still have to put my email and pw every time
#4 [00:18] * bildramer [~bildramer@p200300CF3723E0007D1E9943E7AD088F.dip0.t-ipconnect.de] has quit. (Ping timeout: 190 seconds)
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#6 [00:20] <Exodist> Hello?
#7 [00:21] <Exodist> I need help with my migration issue... It apparently says I already have a mohang account
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#10 [00:31] <funkie> hello?
#11 [00:31] * bildramer [~bildramer@p200300CF3723E0007D1E9943E7AD088F.dip0.t-ipconnect.de] has joined #minecrafthelp
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#14 [00:43] <penguin25> i saw online that if an account had been migrated to an email that wasn't yours you could ask them to set the email back to the original email. Is this true and how do i go about this?
#15 [00:47] <penguin25> [#MineCraftHelp] i saw online that if an account had been migrated to an email that wasn't yours you could ask them to set the email back to the original email. Is this true and how do i go about this?
#16 [00:48] <penguin25> anyone there? notsure how to use this...
#17 [00:50] * ioTimeout [webchat@S01061056118f4214.vn.shawcable.net] has joined #minecrafthelp
#18 [00:52] <ioTimeout> Hello, I’m trying to install Minecraft on a second PC, and it returns “Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft.” despite 4 repairs done by the installer. Can someone help?
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#24 [01:09] * deeply [webchat@n175-34-153-84.sun1.vic.optusnet.com.au] has joined #minecrafthelp
#25 [01:10] <deeply> io.netty.channel.Abstractchannel$annotatedConnectexception: connection timed out
#26 [01:10] <deeply> how do i fix this?
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#28 [01:14] * kyle [webchat@c-24-130-14-247.hsd1.ca.comcast.net] has joined #minecrafthelp
#29 [01:14] <kyle> hello
#30 [01:15] <kyle> i can't log in into my account
#31 [01:15] <kyle> and i just purchased it today...
#32 [01:17] <kyle> hello?
#33 [02:03] * zonemoon [webchat@c-71-231-135-99.hsd1.wa.comcast.net] has joined #minecrafthelp
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#35 [02:20] * Volger [webchat@aftr-95-223-108-126.unity-media.net] has joined #minecrafthelp
#36 [02:20] <Volger> Hi
#37 [02:20] * Lord_of_Life [~Lord@77.28.165.2] has quit. (Ping timeout: 206 seconds)
#38 [02:21] <Volger> I need Help with my old Username, i cant remamber it, the last timne i played it belongs to notch
#39 [02:22] <Volger> how can i get it back and my Old accont, i dont buy Minecraft again for that mutch
#40 [02:22] * Lord_of_Life [~Lord@77.29.113.137] has joined #minecrafthelp
#41 [02:25] * Bai [webchat@cpe-101-173-230-235.nb02.nsw.asp.telstra.net] has joined #minecrafthelp
#42 [02:25] <Bai> hey,
#43 [02:28] <Bai> i have been playing on my account before and have purchased minecraft but for i long time i was busy therefore did not play but when i got back the password i thought i used was incorrect so i tried going to minecraft.net but to reset my password i needed the email i used and the bad thing is i don't remember it the only thing i remember is the us
#44 [02:28] <Bai> ername
#45 [02:31] <Volger> fuck you support
#46 [02:31] <Absol> Volger: Please keep it civil
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#48 [02:33] * Lgerhardsen [webchat@78-70-148-176-no195.tbcn.telia.com] has joined #minecrafthelp
#49 [02:33] <Lgerhardsen> hello?
#50 [02:35] * Lgerhardsen [webchat@78-70-148-176-no195.tbcn.telia.com] has quit. (Client Quit)
#51 [02:40] * mized [webchat@host243-227-170-68.xipline.com] has joined #minecrafthelp
#52 [02:41] <mized> im having trouble with minecraft java edition. i dont have any anti virus programs installed and im still getting unable to save download problem
#53 [02:45] * BubusSVK [webchat@85.248.58.162] has joined #minecrafthelp
#54 [02:46] <mized> im having trouble with minecraft java edition. i dont have any anti virus programs installed and im still getting unable to save download problem
#55 [02:47] * Chris [webchat@104.143.92.248] has joined #minecrafthelp
#56 [02:49] <Chris> I have been trying to sign in to my account, but I have not had any luck. I tried changing the password, redownloading the launcher, nothing works. I know its not the wait an hour problem, because this has been going on for weeks and I still cant access my account. Is there anything that can be done about this?
#57 [02:49] * mized [webchat@host243-227-170-68.xipline.com] has quit. (Quit: webchat.esper.net)
#58 [02:54] <Greymagic27> ??> Chris tools/hjt
#59 [02:54] <Mightyena> Chris: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#60 [02:54] <Mightyena> Chris: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#61 [02:56] <BubusSVK> Hello long ago i created minecraft acc maybe 4 or more years . And i dont remamber my password and Email on that account Only what i remamber is my Nickname witch is BubusSVK and my skin Can i somehow get it back ? And the minecraft was bought froma normal store i think . Not from this side or other .
#62 [02:56] <Greymagic27> ??> BubusSVK account/send-email
#63 [02:56] <Mightyena> BubusSVK: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#64 [02:56] <Mightyena> BubusSVK: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#65 [02:56] <Chris> I am on Mac, so I cannot run that
#66 [02:57] <Greymagic27> Chris, Ah I see. My mac knowledge is limited so I'm afraid I'm unable to help you. Hopefully another volunteer, with some knowledge of mac, will be online soon to help you
#67 [02:59] * jack [webchat@75-172-105-61.tukw.qwest.net] has joined #minecrafthelp
#68 [02:59] * jack is now known as Guest89764
#69 [03:00] * Guest89764 [webchat@75-172-105-61.tukw.qwest.net] has quit. (Client Quit)
#70 [03:01] <BubusSVK> I already send an email yesterday . Iam waiting for response . I just wanted to ask if its possible to get it back witch only this information maybe i remamber some other thinks like wwitch server i was joining ...
#71 [03:01] <Greymagic27> BubusSVK, Only mojang can answer that question
#72 [03:01] <BubusSVK> Okay
#73 [03:02] <BubusSVK> Iam leaving bye good day
#74 [03:02] <BubusSVK> Iam leaving bye good day
#75 [03:02] * BubusSVK [webchat@85.248.58.162] has left #minecrafthelp
#76 [03:26] * Brussail [webchat@24-204-153-170.cpe.axion.ca] has joined #minecrafthelp
#77 [03:30] <Brussail> I recently downloaded a cracked version of Minecraft. only to be able to play with my friend in his server. However, I lost everything I had in my previous Minecraft version (I bought the game so I basically lost 40$), I wish to get it back. If you ever have an answer, it'll be appreciated. Thank you.
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#83 [03:45] * Dune [webchat@84-238-118-196.ptr.bnaa.dk] has joined #minecrafthelp
#84 [03:45] <Gezeus> I cant purchase minecraft >:(
#85 [03:46] <Gezeus> YO
#86 [03:47] <Dune> after a long hiatus my logging into my Mojang account/minecraft account from 2014 it for some reason shows it as no longer owning Minecraft, any clue how to fix?
#87 [03:59] * cookieXL [webchat@ip-213-127-2-132.ip.prioritytelecom.net] has joined #minecrafthelp
#88 [03:59] <cookieXL> Hey
#89 [03:59] <cookieXL> My account got compromised, is it really true that I have to wait a full 2-3 months? As it is vacation right now and I kinda want to play haha
#90 [04:01] <cookieXL> Nevermind
#91 [04:01] <cookieXL> I have read the above
#92 [04:01] <cookieXL> Have a nice one lol
#93 [04:01] * cookieXL [webchat@ip-213-127-2-132.ip.prioritytelecom.net] has quit. (Client Quit)
#94 [04:01] <Gezeus> ye
#95 [04:06] * Gezeus [webchat@1.136.110.237] has quit. (Quit: webchat.esper.net)
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#98 [04:48] * JamesKeightley [webchat@93.red-95-121-41.dynamicip.rima-tde.net] has joined #minecrafthelp
#99 [04:49] <JamesKeightley> is it possible to refund my copy of minecraft java edition for the pc that i bought on the 11th of July?
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#102 [05:08] * DreamWhale [webchat@106-68-136-227.dyn.iinet.net.au] has joined #minecrafthelp
#103 [05:09] <DreamWhale> Hi, I paid for a realm recently, and the last few days, everytime I log in, I'm able to move around in the game for a few minutes before the game disconnects me with this error message: https://gyazo.com/e71aa587151d0e749d19f40c1d7a897c
#104 [05:09] <DreamWhale> After that, anytime I reconnect, I only stay connected for about a minute or so, unable to do anything before the game kicks me again. Any suggestions on what I should do?
#105 [05:20] * Matti [webchat@ip-5-186-124-101.cgn.fibianet.dk] has joined #minecrafthelp
#106 [05:22] <Matti> Hi, I have a problem. I began to play minecraft again after a long timeout, and i have to migrant from the old account to a mojang account. But i cannot remember my email i used then
#107 [05:25] * DrStefan [webchat@81-229-147-169-no87.tbcn.telia.com] has joined #minecrafthelp
#108 [05:27] <DrStefan> Hello. I'm having trouble getting in to the game. It freezes after I have pressed the Laung button, almost at the end. Then it stops and a message displaying Java (TM) Binary SE isn't responding. Thanks.
#109 [05:31] * DrStefan [webchat@81-229-147-169-no87.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#110 [05:50] * Matti [webchat@ip-5-186-124-101.cgn.fibianet.dk] has joined #minecrafthelp
#111 [05:55] <Matti> I have a problem and cannot migrat from an old account to a mojang account. I cannot remember my email
#112 [06:02] * AJWolfCub [webchat@cpc110673-lewi19-2-0-cust580.2-4.cable.virginm.net] has joined #minecrafthelp
#113 [06:03] <AJWolfCub> I can't login to minecraft.net or the minecraft launcher even though i have changed my password multiple times in the last week. However i can login to minecraft.net on my ipad.
#114 [06:05] * wiiben [webchat@0x3e2c8720.mobile.telia.dk] has joined #minecrafthelp
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#117 [06:08] * zackael [webchat@90.175.76.253] has joined #minecrafthelp
#118 [06:08] <zackael> solo ingles aqui?
#119 [06:10] <zackael> and returned to play after a long time and when at last I recovered the password tells me that I do not have the game bought even though I have an email saying that my account was migrated to mojang, what can I do?
#120 [06:11] * Alesski [webchat@37-219-184-232.nat.bb.dnainternet.fi] has joined #minecrafthelp
#121 [06:12] <Alesski> My minecraft wont get past the mojang loading screen, it almost loads and then it crashes
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#123 [06:14] <wiiben> hi im wiiben and i have a problem with my account, i can't login and i don`t know why. i have had this account for as long as minecraft have existed, i even played the alpha version. but then i took a long break from playing and now it won't let my play. and i have tried everything on your support page and i still doesn't work. so now i desperatl
#124 [06:14] <wiiben> y ask you for help, so please respond.
#125 [06:14] * Alesski [webchat@37-219-184-232.nat.bb.dnainternet.fi] has quit. (Client Quit)
#126 [06:14] * minecraftbroke [webchat@cpc1-newt36-2-0-cust288.19-3.cable.virginm.net] has joined #minecrafthelp
#127 [06:15] <minecraftbroke> my minecraft launcher wont start up minecraft i have no bytefence to get rid of and all anti virus software is disabled i have uninstalled and re installed minecraft several times
#128 [06:15] <RomulusRP> Hello. I can't start game in launcher. This photo: https://imgur.com/a/UGPN9nz
#129 [06:21] * RomulusRP [webchat@93.185.26.146] has quit. (Quit: webchat.esper.net)
#130 [06:22] * AJWolfCub [webchat@cpc110673-lewi19-2-0-cust580.2-4.cable.virginm.net] has joined #minecrafthelp
#131 [06:23] * AJWolfCub [webchat@cpc110673-lewi19-2-0-cust580.2-4.cable.virginm.net] has quit. (Client Quit)
#132 [06:24] * Trolliardo [webchat@77.138.163.184] has joined #minecrafthelp
#133 [06:24] <Trolliardo> Hello
#134 [06:25] <Trolliardo> Does anyone know the fix to the "Internal Exception: java.io.IOException: An Existing Connection was forcibly closed by the remote host"
#135 [06:25] <Trolliardo> I think I tried most of the possible fixes for it and it didnt work
#136 [06:58] * ohwell [webchat@HSI-KBW-5-158-176-248.hsi19.kabel-badenwuerttemberg.de] has joined #minecrafthelp
#137 [06:59] * newcs279 [webchat@cpc145090-gill21-2-0-cust176.20-1.cable.virginm.net] has joined #minecrafthelp
#138 [07:01] <newcs279> im having trouble downloading Minecraft. I did purchase this for my son when I brought the laptop and I put in a code which downloaded the game. this was a few years ago but now the game wont work and I unistalled it to re install it but it wont work
#139 [07:09] * wiiben [webchat@0x3e2c8720.mobile.telia.dk] has quit. (Quit: webchat.esper.net)
#140 [07:19] <Greymagic27> newcs279, Hey. What do you mean when you say 'doesn't work'
#141 [07:20] * ben [webchat@121-74-30-133.telstraclear.net] has joined #minecrafthelp
#142 [07:21] * ben is now known as Guest20687
#143 [07:22] <Guest20687> our server disapeared after an error came up saying something like io.netty, it gave us a creative world back with a different seed so all of our work is gone. Any way we can get our world back? had like over 50 hours
#144 [07:23] <Greymagic27> Guest20687, If the world isn't working then I'm afraid it's lost forever unless you made a backup
#145 [07:23] <Guest20687> why would it not be working though because it crashed on us
#146 [07:24] <Guest20687> why would it change to creative and a different seed
#147 [07:24] <Greymagic27> Guest20687, That I can't say. Does the server still work?
#148 [07:24] <Guest20687> yes but we paid for a survival and now it's changed to creative
#149 [07:25] <Guest20687> and have no in game commands
#150 [07:25] <Greymagic27> Guest20687, Create a survival world and then upload the world file to the server
#151 [07:26] <Guest20687> how do I do that
#152 [07:26] <Greymagic27> Guest20687, Are you using a server host or hosting your own?
#153 [07:26] <Guest20687> hosting my own
#154 [07:27] <Greymagic27> Guest20687, If you're hosting your own on your PC, you shouldn't need to pay
#155 [07:27] <Guest20687> its the $10 a month thing
#156 [07:28] <Greymagic27> Guest20687, If you're talking about the server.jar you download to create your own, you don't need to pay
#157 [07:28] * giorgio_warrior [webchat@host143-179-static.26-87-b.business.telecomitalia.it] has joined #minecrafthelp
#158 [07:29] <Guest20687> we have a server that all they boys can play on. we pay $10 p/month to use it. it has now corrupted and we have lost everything
#159 [07:30] <Greymagic27> Guest20687, So you're using a server host?
#160 [07:30] <giorgio_warrior> I see everybody no skin
#161 [07:30] <Guest20687> we just wanna know why it would have corrupted, how to make saves in future, and what we can do to make a new survival world
#162 [07:30] <Greymagic27> ??> giorgio_warrior av/adwcleaner
#163 [07:30] <Mightyena> giorgio_warrior: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#164 [07:30] <Mightyena> giorgio_warrior: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#165 [07:30] <Greymagic27> Guest20687, First of all can you tell me what server host you're using?
#166 [07:31] <Guest20687> what does that mean
#167 [07:31] <Guest20687> we are fresh noobs
#168 [07:31] <Greymagic27> Guest20687, Can you send the link to where you bought your server?
#169 [07:31] <Guest20687> ill need a sec
#170 [07:31] * giorgio_warrior [webchat@host143-179-static.26-87-b.business.telecomitalia.it] has quit. (Client Quit)
#171 [07:31] <Guest20687> its on the official Minecraft page
#172 [07:32] <Greymagic27> Guest20687, Could you send the URL? I'd like to confirm if you're using a realm or a server
#173 [07:32] <Guest20687> its not a realm
#174 [07:32] <Guest20687> I can send the server ip
#175 [07:33] <Greymagic27> Guest20687, Please. DM it to me. /msg Greymagic27
#176 [07:34] * ohwell [webchat@HSI-KBW-5-158-176-248.hsi19.kabel-badenwuerttemberg.de] has quit. (Quit: webchat.esper.net)
#177 [07:34] <Greymagic27> Guest20687, Could you send the link of where you bought this server?
#178 [07:36] * ben [webchat@121-74-30-133.telstraclear.net] has joined #minecrafthelp
#179 [07:36] <ben> im back
#180 [07:36] <ben> what did u say
#181 [07:37] * ben is now known as Guest15635
#182 [07:37] <Guest15635> are u the same guy
#183 [07:37] <Guest15635> that I was talking to about my server
#184 [07:37] <Greymagic27> Guest15635, Yes. I'm the same person.
#185 [07:37] <Greymagic27> Could you send the link of where you bought this server?
#186 [07:37] <Guest15635> sweet
#187 [07:38] <Guest15635> I missed what u said then
#188 [07:39] <Guest15635> u here?
#189 [07:39] <Greymagic27> Guest15635, I'm here. Can you send the link of where you bought this server?
#190 [07:40] * XXDISTRUTTOREXX [webchat@host83-54-dynamic.48-82-r.retail.telecomitalia.it] has joined #minecrafthelp
#191 [07:41] * erik2198 [webchat@178.157.249.71] has joined #minecrafthelp
#192 [07:41] <Guest15635> 1 second
#193 [07:42] <Guest15635> from server pro
#194 [07:42] <Greymagic27> Guest15635, Ok, Create a survival world on singleplayer minecraft
#195 [07:42] <XXDISTRUTTOREXX> I have a new pc and so I alredy have an account of minecraft
#196 [07:43] <Guest15635> https://server.pro/create
#197 [07:43] <XXDISTRUTTOREXX> how i can reinstall minecraft on the new computer?
#198 [07:43] <Greymagic27> XXDISTRUTTOREXX, Just login using the same account that you bought the game on
#199 [07:43] <Greymagic27> Guest15635, Create a survival world on singleplayer minecraft then I'll give you further steps
#200 [07:43] <Guest15635> okey
#201 [07:43] <Guest15635> so were starting fresh?
#202 [07:44] <Greymagic27> Guest15635, Yes. I'm going to walk you through how to upload a survival world
#203 [07:44] <Guest15635> I think we have an auto save of the server
#204 [07:44] <Guest15635> can we use that?
#205 [07:45] <Guest15635> greymagic
#206 [07:45] <XXDISTRUTTOREXX> how can log to minecraft on the new computer
#207 [07:45] <Greymagic27> Guest15635, Go ahead and try
#208 [07:45] <Greymagic27> XXDISTRUTTOREXX, The same way you did on your old PC
#209 [07:45] <Guest15635> it comes up with the error
#210 [07:45] <Guest15635> io.netty
#211 [07:46] <XXDISTRUTTOREXX> Should I pay?
#212 [07:47] <Guest15635> no
#213 [07:47] <Guest15635> just download minecraft'and use the same account
#214 [07:48] <erik2198> Hello,
#215 [07:48] <erik2198> I created and bought my Minecraft account back in 2011 (I have the e-mail to back this), and I played on it for several years. Then in 2016, I migrated that account into a Mojang account successfully (I have the e-mail to back this as well). But using the same e-mail and password from that account, I can no longer play the game. I have to pay again
#216 [07:48] <erik2198> can someone help me?
#217 [07:49] <Guest15635> rip
#218 [07:49] * Matti [webchat@ip-5-186-124-101.cgn.fibianet.dk] has quit. (Quit: webchat.esper.net)
#219 [07:49] <Guest15635> ggs
#220 [07:50] * newcs279 [webchat@cpc145090-gill21-2-0-cust176.20-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#221 [07:51] <XXDISTRUTTOREXX> thanks very much to all
#222 [07:52] * rutek283 [webchat@host-37-190-151-209.dynamic.mm.pl] has joined #minecrafthelp
#223 [07:53] <rutek283> I have question, because I can't log into my account, maybe someone change my password and I don't have access to my mail. I buy game in 2012 and i don't have evidence
#224 [07:53] * tellmemeow [webchat@92x255x221x7.dynamic.kirov.ertelecom.ru] has joined #minecrafthelp
#225 [07:54] * keicam [webchat@193-106-209-45.telico.pl.209.106.193.in-addr.arpa] has joined #minecrafthelp
#226 [07:54] * Lost [webchat@fnet207-f86-access.vqbn.com.sg] has joined #minecrafthelp
#227 [07:54] <keicam> hi
#228 [07:54] <rutek283> hi
#229 [07:54] <tellmemeow> Hello boys
#230 [07:55] <Lost> Hi, I have a probem
#231 [07:55] <keicam> got some trouble with java.io.ioexception an existing connection was forcibly closed by the remote host
#232 [07:55] <Guest15635> same
#233 [07:55] <rutek283> I have question, because I can't log into my account, maybe someone change my password and I don't have access to my mail. I buy game in 2012 and i don't have evidence
#234 [07:55] <Lost> My minecraft launcher say "fail to save download"
#235 [07:55] <Guest15635> keicam I'm the same
#236 [07:55] <Lost> I don't have any anti-virus on
#237 [07:55] * rutek283 [webchat@host-37-190-151-209.dynamic.mm.pl] has quit. (Client Quit)
#238 [07:55] * bait [webchat@node-7eb.pool-125-25.dynamic.totinternet.net] has quit. (Quit: webchat.esper.net)
#239 [07:56] <Lost> Plus I'm using windows 8
#240 [07:56] <Lost> I didn't upgrade
#241 [07:56] <keicam> is there anyone that can help me?
#242 [07:56] <tellmemeow> Hey. I have a question. I bought minecraft in April 2011. I played some time in this game, then I stopped playing. In the yard in 2019 and I wanted to play again
#243 [07:57] <tellmemeow> But I can not access the new launcher, because I only have a username and password, but I do not know the mail address on mojang. In confirmation of sending pictures, I can only go to the OLD version of the launcher.
#244 [07:57] <tellmemeow> What do I need to do so that I can play now?
#245 [07:57] <keicam> java.io.ioexception an existing connection was forcibly closed by the remote host
#246 [07:57] <keicam> java.io.ioexception an existing connection was forcibly closed by the remote hostjava.io.ioexception an existing connection was forcibly closed by the remote host
#247 [07:57] <keicam> java.io.ioexception an existing connection was forcibly closed by the remote host
#248 [07:57] * Absol kicked keicam from #minecrafthelp (Reason: eicam :Stop spamming)
#249 [07:58] <Lost> why no helpers helping us?
#250 [07:58] * Guest15635 [webchat@121-74-30-133.telstraclear.net] has quit. (Quit: webchat.esper.net)
#251 [07:58] * minu [webchat@193-106-209-45.telico.pl.209.106.193.in-addr.arpa] has joined #minecrafthelp
#252 [07:58] <Lost> We have a problems and no one help
#253 [07:58] <minu> is ther anyone thet can help me?
#254 [07:59] <Lost> I have a problem here too
#255 [07:59] <tellmemeow> and me too :)
#256 [07:59] <Lost> but I guess if you have a problem that can fix mine my problem that I can fix too
#257 [07:59] <minu> idk what is this chat for
#258 [08:00] <minu> noone helping there
#259 [08:00] <Lost> I know right
#260 [08:00] <Lost> I keep opening the launcher and it say "fail to save download"
#261 [08:00] <Lost> no anti-virus on
#262 [08:01] <Lost> windows 8 too
#263 [08:02] <minu> useless piece of shit tbh
#264 [08:02] <Absol> minu: Please keep it civil
#265 [08:02] <minu> cya
#266 [08:03] <Lost> Absol are you a helper?
#267 [08:03] <Lost> a mod?
#268 [08:03] <Lost> or a staff?
#269 [08:04] <Lost> Absol?
#270 [08:04] <Lost> wow
#271 [08:04] <Lost> no one is helping our problems then'
#272 [08:21] * XXDISTRUTTOREXX [webchat@host83-54-dynamic.48-82-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#273 [08:50] * ENHLX [webchat@175.201.33.73] has joined #minecrafthelp
#274 [09:04] * anaiah [webchat@c-24-14-26-253.hsd1.il.comcast.net] has joined #minecrafthelp
#275 [09:04] <anaiah> so i have an account and im trying to log in to minecraft.net but it wont load or anything
#276 [09:04] <anaiah> i want to purchase minecraft
#277 [09:04] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#278 [09:05] <anaiah> i click on log in and nothing happens
#279 [09:05] <anaiah> i know the account information is valid because i can log in on my phone but i want to buy pc java edition
#280 [09:08] * peepsplayer [webchat@97e4ef8e.skybroadband.com] has joined #minecrafthelp
#281 [09:08] <peepsplayer> I cant login to my account
#282 [09:09] <anaiah> me either
#283 [09:09] <anaiah> i want to buy minecraft and i press the login button but it does nothing
#284 [09:09] <peepsplayer> whats up with yours
#285 [09:09] <anaiah> the button just turns grey
#286 [09:09] <anaiah> but i can login on my phone
#287 [09:10] <anaiah> i wanna buy java edition and i need to do that on pc but i cant even log in
#288 [09:10] <peepsplayer> ah well i have the game i try to login and it says im not connected to the internet when i am but i can login to mojang no problem
#289 [09:11] <anaiah> so i dont know what the problem is
#290 [09:11] * Dylan [webchat@c-24-15-158-229.hsd1.il.comcast.net] has joined #minecrafthelp
#291 [09:11] <Dylan> hello?
#292 [09:11] <peepsplayer> hi
#293 [09:11] <anaiah> hello
#294 [09:11] <Dylan> i need help logging in
#295 [09:11] <anaiah> same
#296 [09:11] <anaiah> i press login to minecraft.net but it wont do anything
#297 [09:12] <Dylan> its giving me a error on my new account im trying to create
#298 [09:12] <anaiah> the button does nothing and i see no loading
#299 [09:12] <Dylan> EXACTLY
#300 [09:12] <anaiah> great so it isnt just me
#301 [09:12] <anaiah> ive been waiting a week to buy this and now it does this?
#302 [09:12] <peepsplayer> yeah mine does that when i try to login on minecraft.net
#303 [09:12] <Dylan> i verified my account and now it just doesnt log me in
#304 [09:12] <Dylan> luckily i didnt pay yet
#305 [09:12] <anaiah> so maybe servers are messed up?
#306 [09:12] <Dylan> maybe
#307 [09:12] <anaiah> i didnt pay yet either
#308 [09:13] <anaiah> i have to login to do that but i cant xD
#309 [09:13] <Dylan> but ive been saving up i would like to buy this
#310 [09:13] <anaiah> same
#311 [09:13] <Dylan> is someone gonna come help?
#312 [09:13] <anaiah> i dont know
#313 [09:13] <Dylan> smh
#314 [09:13] <anaiah> id really like a proffessional to help
#315 [09:14] <Dylan> same
#316 [09:14] <anaiah> and theres no number we can call
#317 [09:14] <Dylan> i know
#318 [09:14] <anaiah> i even turned off my computer and turned it back o
#319 [09:14] <anaiah> on*
#320 [09:14] <Dylan> lol same
#321 [09:15] <anaiah> ive been playing cracked version of minecraft for a few days until i can get the official version and play regular servers and now i cant even log in to it
#322 [09:15] <Dylan> sam
#323 [09:15] <Dylan> i already have it downloaded i just need to buy a account
#324 [09:16] <anaiah> i couldnt even get to the buy and download screen
#325 [09:16] <Dylan> i know
#326 [09:16] <anaiah> i was on it 4 days ago
#327 [09:16] <Dylan> im stuck on the screen with log in
#328 [09:16] <anaiah> same
#329 [09:16] <Dylan> after verification
#330 [09:16] <Dylan> it gives me a error sayingit prevented my request from going through
#331 [09:17] <anaiah> i even tried using another browser like firefox
#332 [09:17] <Dylan> its so agrivating'
#333 [09:17] <anaiah> yeah
#334 [09:17] <Dylan> ive tried like 3 differerent emails.
#335 [09:17] <anaiah> same
#336 [09:17] <anaiah> i have like 4 different minecraft accounts now but i didnt even buy it
#337 [09:17] <Dylan> same
#338 [09:17] <Dylan> im gonna try and set it up through my phone
#339 [09:18] <anaiah> yeah but you have to log in on pc to download it right
#340 [09:18] <Dylan> i already have the launcher
#341 [09:18] <anaiah> i can log in on my phone just fine
#342 [09:18] <anaiah> i dont have the launcher yet
#343 [09:18] <Dylan> i just need ti buy my account
#344 [09:19] <Dylan> frick it worked
#345 [09:19] <Dylan> not on my fricken lapatop tho
#346 [09:19] <anaiah> yeah
#347 [09:20] <Dylan> just use ur phone
#348 [09:20] <anaiah> but i dont have the launcher on my pc
#349 [09:21] <Dylan> it says it goes to your account so you can download it
#350 [09:21] <anaiah> wdym
#351 [09:21] <anaiah> dont i have to log in
#352 [09:21] <Dylan> yea i guess it works after verification
#353 [09:22] <anaiah> i didnt get a verification pop up
#354 [09:23] <Dylan> are you kidding me
#355 [09:23] <Dylan> its not working
#356 [09:23] <Dylan> i just bought it
#357 [09:23] <anaiah> wow
#358 [09:23] <Dylan> unbelievable
#359 [09:23] <anaiah> i went back to my verification email and it says its invalid
#360 [09:24] <Dylan> minecraft needs to get its game together
#361 [09:24] <anaiah> i know right
#362 [09:24] <anaiah> this better be fixed very soon
#363 [09:25] <anaiah> when ever you type minecraft.net into google some of the searches are "login button not working" so it must be a common thing
#364 [09:27] * anaiah [webchat@c-24-14-26-253.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#365 [09:27] * anaiah [webchat@c-24-14-26-253.hsd1.il.comcast.net] has joined #minecrafthelp
#366 [09:27] <anaiah> i cant log in
#367 [09:28] <anaiah> the login button actually does nothing
#368 [09:32] * Komisura [webchat@27.pool85-61-107.dynamic.orange.es] has joined #minecrafthelp
#369 [09:34] <anaiah> um
#370 [09:34] <anaiah> anyone having the same problem?
#371 [09:37] * kobbe [webchat@ip565a66c5.direct-adsl.nl] has joined #minecrafthelp
#372 [09:38] * Gyanroh [webchat@98.20.164.222.starhub.net.sg] has joined #minecrafthelp
#373 [09:39] <kobbe> Hi, I'm unable to download minecraft. Recently i received an email that my account was succesfuly migrated. However, I didn't do that. And now when I try to login, my password is incorrect. And when I click forgot password, i don't receive the emails. How can I fix this?
#374 [09:40] <Gyanroh> Hi. Ive already deleted all the incompatible software but i still have the Unable to save download error details: The process cannot access the file because it is being used by another process.
#375 [09:40] <anaiah> i cant login
#376 [09:40] <anaiah> the button just doesnt do anything
#377 [09:40] <peepsplayer> kobbe i have a similar problem
#378 [09:41] * Dylan [webchat@c-24-15-158-229.hsd1.il.comcast.net] has joined #minecrafthelp
#379 [09:41] <Dylan> im back
#380 [09:41] <Dylan> and still cant get into my account
#381 [09:41] <anaiah> yeah
#382 [09:41] <anaiah> i dont get why its doing that
#383 [09:41] <Dylan> i was able to redownload the launcher
#384 [09:41] <anaiah> and theres no one to help us here
#385 [09:42] <anaiah> thats so lame
#386 [09:42] <Dylan> by going to mojang
#387 [09:42] <Dylan> ikr
#388 [09:42] <Dylan> and i bought it and now i cant even access the damn game
#389 [09:42] <anaiah> where did you get the launcher from
#390 [09:43] <kobbe> peepsplayer Did you find a solution>
#391 [09:43] <Dylan> well i bought the game on my phone, and then i went to mojang website and it even says i got it and dowloaded it there
#392 [09:44] <anaiah> can we get a professional here
#393 [09:44] * Hi [webchat@ool-4575e913.dyn.optonline.net] has joined #minecrafthelp
#394 [09:44] <Hi> hi
#395 [09:44] <anaiah> hi
#396 [09:44] * White_shxdow [webchat@178-117-28-142.access.telenet.be] has joined #minecrafthelp
#397 [09:44] <Hi> My worlds keep getting deleted for no reason
#398 [09:45] <Hi> can anyone help
#399 [09:45] <White_shxdow> #minecrafthelp
#400 [09:45] <anaiah> i cant even log in so i dont know
#401 [09:45] <White_shxdow> same problem here
#402 [09:45] <anaiah> the log in button doesnt do anything
#403 [09:45] <Hi> its happened at least 10 times
#404 [09:45] <White_shxdow> i just can't login in same
#405 [09:46] <White_shxdow> anaiah
#406 [09:46] <anaiah> we've had multiple people with the same problem
#407 [09:46] <White_shxdow> same with me
#408 [09:46] <White_shxdow> what is the solution?
#409 [09:46] <anaiah> but there isnt a professional here to hel
#410 [09:46] <anaiah> help*
#411 [09:46] <anaiah> i dont knoe
#412 [09:46] * Absol kicked anaiah from #minecrafthelp (Reason: naiah :Stop spamming)
#413 [09:46] <Hi> will a professional come?
#414 [09:46] <White_shxdow> Absol
#415 [09:47] <White_shxdow> can you help me?
#416 [09:47] * Dylan [webchat@c-24-15-158-229.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#417 [09:47] <Hi> Can you help me after?
#418 [09:48] <Hi> Also does anyone know where backups are stored?
#419 [09:48] * anaiah [webchat@c-24-14-26-253.hsd1.il.comcast.net] has joined #minecrafthelp
#420 [09:48] <anaiah> im back
#421 [09:48] <Hi> I saved a backup of a world and I can't find the folder anywhere
#422 [09:48] <anaiah> it kicked me for spamming
#423 [09:48] * robbe [webchat@178-117-28-142.access.telenet.be] has joined #minecrafthelp
#424 [09:48] <Hi> Screw this no ones gonna help
#425 [09:48] * Hi [webchat@ool-4575e913.dyn.optonline.net] has quit. (Client Quit)
#426 [09:48] <anaiah> i got a verification box but no log in
#427 [09:49] <anaiah> the button does nothing
#428 [09:49] <robbe> can someone help me i have the same problem as whiteshadow and anaiah
#429 [09:49] <anaiah> please help
#430 [09:49] * Gyanroh [webchat@98.20.164.222.starhub.net.sg] has quit. (Quit: webchat.esper.net)
#431 [09:50] * DwnTwn [webchat@pD9519882.dip0.t-ipconnect.de] has joined #minecrafthelp
#432 [09:50] <anaiah> hello
#433 [09:53] <DwnTwn> Hi i got a problem with downloading Minecraft. I got a Windows 10 code from lootboy and i accidentally enter it when i download the java version. So i can not use it anymore and the download do not work. :/ what can i do?
#434 [09:53] <anaiah> i just dont think itll work
#435 [09:53] <anaiah> i think youd have to buy it again
#436 [09:53] * kobbe [webchat@ip565a66c5.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
#437 [09:54] <anaiah> id say contact support but nobody is online
#438 [09:54] <DwnTwn> wow ok
#439 [09:54] * Gyanroh [webchat@98.20.164.222.starhub.net.sg] has joined #minecrafthelp
#440 [09:54] <Gyanroh> Hi, ive already checked for incompatible software. But i still have the cant save file error
#441 [09:55] * Gyanroh [webchat@98.20.164.222.starhub.net.sg] has quit. (Client Quit)
#442 [09:55] * Gyanroh [webchat@98.20.164.222.starhub.net.sg] has joined #minecrafthelp
#443 [09:56] * robbe [webchat@178-117-28-142.access.telenet.be] has quit. (Quit: webchat.esper.net)
#444 [09:56] <anaiah> did you type minecraft into your files to see if anything is left
#445 [09:56] <Gyanroh> Hi, ive checked for incompatible software, but i still have the cant save file problem
#446 [09:59] * ladyvagarist [webchat@24-122-197-53.ae.cgocable.ca] has joined #minecrafthelp
#447 [10:01] <Gyanroh> Hi, ive checked for incompatible software, but i still have the cant save file problem
#448 [10:02] <ladyvagarist> I'm having trouble connecting to my Minecraft Realms. Every time I try to join, I get the message: "World stuck in PENDING_SLOT_OPTIONS_UPDATE..." and can't upload a new world, upload a backup of the realm, switch to a mini game, or frankly do anything. I'm at a loss, and Mojang Support is months behind on their help - I don't want to keep paying f
#449 [10:02] <ladyvagarist> or a realm that I can't play on! Please help!
#450 [10:02] * DwnTwn [webchat@pD9519882.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#451 [10:03] <anaiah> i havent seen a senior helper on here yet
#452 [10:03] <anaiah> minecraft help system sucks
#453 [10:05] * anaiah [webchat@c-24-14-26-253.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#454 [10:05] * anaiah [webchat@c-24-14-26-253.hsd1.il.comcast.net] has joined #minecrafthelp
#455 [10:09] * peepsplayer [webchat@97e4ef8e.skybroadband.com] has quit. (Quit: webchat.esper.net)
#456 [10:10] <anaiah> can we get a senior helper in here
#457 [10:11] * lindsay [webchat@pool-100-4-227-29.albyny.fios.verizon.net] has joined #minecrafthelp
#458 [10:11] * lindsay [webchat@pool-100-4-227-29.albyny.fios.verizon.net] has joined #minecrafthelp
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#460 [10:13] * anthony [webchat@107-202-133-77.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#461 [10:13] <anaiah> hellooooooooo
#462 [10:13] <anaiah> whats up with this
#463 [10:14] <anthony> hello, if i purchased minecraft premium in 2010 and still have the transaction code from paypal. How can I activate it again so that I can play?
#464 [10:16] <anaiah> through mojang website
#465 [10:17] <anaiah> i think
#466 [10:24] * Papa [webchat@CPEac202e0915f3-CMac202e0915f0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#467 [10:24] * Ajward [webchat@c-76-97-155-95.hsd1.ga.comcast.net] has joined #minecrafthelp
#468 [10:25] <Papa> Hi im having problems with my minecraft crashing while launching i have tried everything like deleting the game deleting the resource packs restarting my computer updating my video drivers but still nothing works
#469 [10:28] <Ajward> Hey, I am not able to be on any server/realms for longer than 10- 30 seconds. When it kicks me is says "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host". I have tried everything I could thing of, including installing a different version of jar and reinstalling Minecraft.
#470 [10:29] * GreyBot [~Grey@c-68-43-38-11.hsd1.mi.comcast.net] has joined #minecrafthelp
#471 [10:29] * GreyVulpine [~ident@c-68-43-38-11.hsd1.mi.comcast.net] has joined #minecrafthelp
#472 [10:30] * meDVEDIC [webchat@dslb-002-204-127-155.002.204.pools.vodafone-ip.de] has joined #minecrafthelp
#473 [10:31] * ABZZ9K [webchat@212.88.57.122] has joined #minecrafthelp
#474 [10:31] <meDVEDIC> Hi,Im trying to download Version 12.2 but it says unable to save download id_Id.lang,I dont have bytefence on my PC so I dont know what caused this issue
#475 [10:32] <anaiah> whos Espercorn
#476 [10:32] <anaiah> can they help
#477 [10:32] <ABZZ9K> i have been having problems login when i try to log in it doesnt work i enter my details but it stays on the same page and nothing happens
#478 [10:32] <anaiah> theyre supposed to be a senior helper
#479 [10:32] <anaiah> the login button does nothing
#480 [10:32] <ABZZ9K> yes
#481 [10:32] <ABZZ9K> nothing
#482 [10:32] <anaiah> yeah i have the same issue
#483 [10:33] <meDVEDIC> can anyone solve the
#484 [10:33] <meDVEDIC> unable to save
#485 [10:33] <anaiah> i press it and it doesnt give me anything
#486 [10:33] <meDVEDIC> download
#487 [10:33] * KingGnar [webchat@mta-71-69-230-14.nc.rr.com] has joined #minecrafthelp
#488 [10:33] <anaiah> i cant even login to my account to buy minecraft so i dont know
#489 [10:34] <Greymagic27> ??> meDVEDIC av/adwcleaner
#490 [10:34] <Mightyena> meDVEDIC: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#491 [10:34] <Mightyena> meDVEDIC: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#492 [10:34] <Greymagic27> ??> anaiah tools/hjt
#493 [10:34] <Mightyena> anaiah: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#494 [10:34] <Mightyena> anaiah: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#495 [10:34] * yeot [webchat@136.49.226.160] has joined #minecrafthelp
#496 [10:34] * blasheris [webchat@cpe-68-206-111-12.satx.res.rr.com] has joined #minecrafthelp
#497 [10:35] * Ajward [webchat@c-76-97-155-95.hsd1.ga.comcast.net] has quit. (Quit: webchat.esper.net)
#498 [10:35] <KingGnar> i cant login to minecraft and ive changed my password it says invalid username or password, its been like this for a week
#499 [10:35] <Greymagic27> ??> KingGnar tools/hjt
#500 [10:35] * meDVEDIC [webchat@dslb-002-204-127-155.002.204.pools.vodafone-ip.de] has quit. (Client Quit)
#501 [10:35] <Mightyena> KingGnar: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#502 [10:35] <Mightyena> KingGnar: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#503 [10:35] <anaiah> do that?
#504 [10:35] <Greymagic27> anaiah, Yes please. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information.
#505 [10:35] <anaiah> okay ill do it
#506 [10:36] <anaiah> im doing a scan
#507 [10:36] <yeot> I tried migrating my account to my school account, but they block all emails that aren't from the school. Now i can't log into minecraft
#508 [10:36] <KingGnar> i have a mac
#509 [10:36] <Greymagic27> yeot, Contact your school IT department
#510 [10:36] <anaiah> ill restart and be back
#511 [10:37] * anaiah [webchat@c-24-14-26-253.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#512 [10:37] <ABZZ9K> i was given a notpad after hijacki has finished what do i do know
#513 [10:37] <Greymagic27> Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#514 [10:38] <Greymagic27> KingGnar, Ah I see. My mac knowledge is limited so I'm afraid I'm unable to help you. Hopefully another volunteer, with some knowledge of mac will be online soon to help you
#515 [10:38] <blasheris> I'm having issues migrating my old premium account to a new email address. I opened a support ticket so they could do it for me, but they're barely getting to issues submitted in May. Is there anything to help that along, or do I just have to wait?
#516 [10:38] <Greymagic27> You'll need to wait for a reply
#517 [10:38] <ABZZ9K> this is the link https://paste.ubuntu.com/p/49rZHS9t3b/
#518 [10:39] <blasheris> Alas. Thanks much.
#519 [10:39] <Greymagic27> ??> ABZZ9K win/hosts/edit
#520 [10:39] <Mightyena> ABZZ9K: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#521 [10:39] <Mightyena> ABZZ9K: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#522 [10:39] <Greymagic27> ABZZ9K, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
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#524 [10:40] * yeot [webchat@136.49.226.160] has quit. (Quit: webchat.esper.net)
#525 [10:40] * UnicFb910 [webchat@94.red-2-137-48.dynamicip.rima-tde.net] has joined #minecrafthelp
#526 [10:40] <UnicFb910> Hello
#527 [10:40] <UnicFb910> anyone can help me?
#528 [10:41] <Greymagic27> UnicFb910, Hey. What's the issue?
#529 [10:41] * anaiah [webchat@c-24-14-26-253.hsd1.il.comcast.net] has joined #minecrafthelp
#530 [10:41] <anaiah> im back
#531 [10:41] <anaiah> the log in button still doesnt woek
#532 [10:41] <anaiah> work
#533 [10:41] <UnicFb910> i can't connect to servers error: java.lang.NullPointerException: group
#534 [10:42] <UnicFb910> can you help me please?
#535 [10:42] <Greymagic27> ??> anaiah tools/hjt
#536 [10:42] <Mightyena> anaiah: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#537 [10:42] <Mightyena> anaiah: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#538 [10:42] <Greymagic27> UnicFb910, Follow those steps ^
#539 [10:43] <anaiah> it says my system denied access
#540 [10:43] <anaiah> what link do i put
#541 [10:44] <anaiah> did you get it
#542 [10:44] <UnicFb910> okay Greymagic27
#543 [10:44] <Greymagic27> anaiah, Reload the tool as administrator
#544 [10:44] <ABZZ9K> Thank you for the help iam able to login to my account now
#545 [10:46] <tellmemeow> Hey. I have a question. I bought minecraft in April 2011. I played some time in this game, then I stopped playing. In the yard in 2019 and I wanted to play again
#546 [10:46] <tellmemeow> But I can not access the new launcher, because I only have a username and password, but I do not know the mail address on mojang. I can only go to the OLD version of the launcher.
#547 [10:46] * anaiah7 [webchat@c-24-14-26-253.hsd1.il.comcast.net] has joined #minecrafthelp
#548 [10:46] <tellmemeow> What do I need to do so that I can play now?
#549 [10:46] <anaiah7> im back as administrator
#550 [10:47] <Greymagic27> tellmemeow, Can I ask, what's the username?
#551 [10:47] <anaiah7> can you put link again
#552 [10:47] <Greymagic27> anaiah7, You've ran the tool as administrator?
#553 [10:47] <Greymagic27> ??> anaiah7 tools/hjt
#554 [10:47] <Mightyena> anaiah7: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#555 [10:47] <Mightyena> anaiah7: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#556 [10:47] <anaiah7> no i need link thanks
#557 [10:47] <Greymagic27> ??> tellmemeow account/migrate
#558 [10:47] <Mightyena> tellmemeow: To migrate your old minecraft.net account (i.e. you used your username to log in) to a Mojang account, use this page: https://account.mojang.com/migrate
#559 [10:48] <UnicFb910> paste.ubuntu.com/p/wjK5nFcPp9 Greymagic27
#560 [10:48] <Greymagic27> UnicFb910, Remove vyperVPN
#561 [10:49] * sknkk [webchat@bl19-252-38.dsl.telepac.pt] has joined #minecrafthelp
#562 [10:49] <tellmemeow> Mightyena it asks me old email which idk, i know only login and password for OLD version launcher and i can sign it now
#563 [10:49] <Greymagic27> ??> tellmemeow account/send-email
#564 [10:49] <Mightyena> tellmemeow: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#565 [10:49] <Mightyena> tellmemeow: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#566 [10:51] <tellmemeow> Mightyena yes, i send email to mojang. It has number of case #2873778
#567 [10:51] <Greymagic27> tellmemeow, Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#568 [10:52] <anaiah7> it says hijackthis is already running when i try to run as adminisrator but its not
#569 [10:52] <Greymagic27> anaiah7, Log out and log back into your PC
#570 [10:53] <sknkk> hello! i have a quick question, i have a cousin that asked me if i could share my account with him, and i was wondering if it is possible for him to play and also me, or is it strictly for one person.
#571 [10:53] * anaiah0 [webchat@c-24-14-26-253.hsd1.il.comcast.net] has joined #minecrafthelp
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#573 [10:53] <anaiah0> im back can you pt link
#574 [10:53] <Greymagic27> sknkk, It's not no. You'd need two accounts for that
#575 [10:54] <Greymagic27> ??> anaiah0 tools/hjt
#576 [10:54] <Mightyena> anaiah0: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#577 [10:54] <Mightyena> anaiah0: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#578 [10:54] <tellmemeow> Greymagic27 I undestand. I just think that i can ask my issue here
#579 [10:54] <sknkk> ok thank you!
#580 [10:54] * sknkk [webchat@bl19-252-38.dsl.telepac.pt] has quit. (Quit: webchat.esper.net)
#581 [10:54] * Nick [webchat@99-51-144-38.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#582 [10:54] <Greymagic27> tellmemeow, You can. But as we're not mojang we can't help with account issues
#583 [10:54] <anaiah0> so do i copy what came up in the notepad and put it into pastebin
#584 [10:54] * Nick is now known as Guest9857
#585 [10:55] <Greymagic27> anaiah0, Press CTRL+A to select all the text and press CTRL+C to copy it
#586 [10:55] <Greymagic27> When on paste.ubuntu.com press CTRL+V to paste it
#587 [10:55] <anaiah0> and after i send it in then what
#588 [10:55] <anaiah0> i pasted it
#589 [10:55] <Greymagic27> anaiah0, Send the URL you have
#590 [10:56] <anaiah0> https://paste.ubuntu.com/p/tygDvdncg6/ this?
#591 [10:56] <Greymagic27> ??> anaiah0 win/hosts/edit
#592 [10:56] <Mightyena> anaiah0: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#593 [10:56] <Mightyena> anaiah0: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#594 [10:56] <Greymagic27> anaiah0, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#595 [10:56] <Guest9857> I have never had this problem i my life but when I run minecraft in the new launcher added recently it will say stuff like unable to save. The process cannot access the file because it is being used by another process. Attempting to move successful download. I have tried all the stuff with antivirus and repair and uninstall and reinstall but nothin
#596 [10:56] <Guest9857> g works
#597 [10:56] <Greymagic27> ??> Guest9857 av/adwcleaner
#598 [10:56] <Mightyena> Guest9857: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#599 [10:56] <Mightyena> Guest9857: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#600 [10:56] * David [webchat@104.156.206.151] has joined #minecrafthelp
#601 [10:56] <David> Hello
#602 [10:56] <Greymagic27> David, Hey. How can we help?
#603 [10:57] * David is now known as Guest2694
#604 [10:57] <Guest2694> Alright so when i try to log into the launcher it says invalid username or password
#605 [10:57] <Guest2694> buuuutt
#606 [10:57] <Guest2694> even if i wait 1 hour it still doesnt work
#607 [10:57] * Guest9857 [webchat@99-51-144-38.lightspeed.irvnca.sbcglobal.net] has quit. (Client Quit)
#608 [10:57] <Greymagic27> ??> Guest2694 tools/hjt
#609 [10:57] <Mightyena> Guest2694: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#610 [10:57] <Mightyena> Guest2694: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#611 [10:57] <Guest2694> i have reloaded the launcher and changed my password several times but it till doesnt work
#612 [10:58] <Guest2694> thanks
#613 [10:58] <anaiah0> it says old password invalid
#614 [10:58] <Greymagic27> anaiah0, Did you follow the steps I gave you?
#615 [10:58] <Greymagic27> ??> anaiah0 win/hosts/edit
#616 [10:58] <Mightyena> anaiah0: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#617 [10:58] <Mightyena> anaiah0: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#618 [10:58] <Greymagic27> anaiah0, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#619 [10:59] <anaiah0> yeah
#620 [10:59] <anaiah0> i deleted them and saved
#621 [10:59] * Nick [webchat@99-51-144-38.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#622 [10:59] <Nick> ok so im back i restarted my computer after doing the clean and repair thing imma check if it works
#623 [10:59] <Greymagic27> anaiah0, Did you change your minecraft password?
#624 [10:59] * Nick is now known as Guest89004
#625 [10:59] <Guest2694> me?
#626 [11:00] <Greymagic27> Guest2694, No. Only messages starting with your Username are for you (like this: "YourUsername, follow these instructions."). Please ignore any instructions not directed at you.
#627 [11:00] * Guest2694 [webchat@104.156.206.151] has quit. (Client Quit)
#628 [11:00] <anaiah0> Greymagic27 i tried and it says old password invalid
#629 [11:00] <Greymagic27> anaiah0, Send another hijackthis log
#630 [11:00] <Guest89004> i still have the messages such as: Unable to save download. The process cannot access the file because it is being used by another process. Attempting to move successful download.
#631 [11:00] <Greymagic27> ??> Guest89004 tools/hjt
#632 [11:00] <Mightyena> Guest89004: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#633 [11:00] <Mightyena> Guest89004: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#634 [11:01] <Papa> is tehre anyone that can help with my game constantly crashing when i start it up
#635 [11:01] <Papa> there*
#636 [11:01] <Greymagic27> ??> Papa launcher/log
#637 [11:01] <Mightyena> Papa: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#638 [11:01] <UnicFb910> still not works Greymagic27
#639 [11:01] <anaiah0> i sent it
#640 [11:02] <Greymagic27> UnicFb910, Send another hijackthis log
#641 [11:02] <UnicFb910> but the error has changed
#642 [11:02] <Greymagic27> anaiah0, I need the new URL
#643 [11:02] <anaiah0> https://paste.ubuntu.com/p/cwXNXzsqtb/
#644 [11:02] <Greymagic27> ??> anaiah0 av/mcafee/uninstall
#645 [11:02] <Mightyena> anaiah0: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#646 [11:03] <Guest89004> i tried downloading the HiJackThis thing but my virus protection blocked it
#647 [11:03] <Greymagic27> Guest89004, Could you please disable your anti virus?
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#649 [11:04] * Tom [webchat@pool-108-6-247-39.nycmny.fios.verizon.net] has joined #minecrafthelp
#650 [11:04] <Tom> Hello.
#651 [11:04] <Guest89004> ok its downloading rn
#652 [11:04] <Greymagic27> Tom, Hello. How can we help?
#653 [11:04] * anaiah0 [webchat@c-24-14-26-253.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#654 [11:05] * Gyanroh [webchat@98.20.164.222.starhub.net.sg] has quit. (Quit: webchat.esper.net)
#655 [11:05] <Tom> Hey fellas, so my minecraft account got hacked and they changed my name to "Jimgamer" I went to go change it back but it says "You can only change your name every 30 days, you can change your name in 0 days."
#656 [11:05] * anaiah [webchat@c-24-14-26-253.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#657 [11:05] <Greymagic27> ??> Tom account/hacked
#658 [11:05] <Mightyena> Tom: If you believe that your account was hacked, then please follow these instructions: https://help.mojang.com/customer/portal/articles/361483
#659 [11:05] <Mightyena> Tom: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#660 [11:06] <Guest89004> yeah its weird a lot of my friends have issues with the new launcher as well I wish I could just go back to the old Minecraft Launcher because we never had problems with that one
#661 [11:06] <Tom> I got my account back.
#662 [11:06] <Tom> Only thing is I don't get why it won't let me change my name when it says I can do it in 0 days.
#663 [11:06] * anaiah0 [webchat@c-24-14-26-253.hsd1.il.comcast.net] has joined #minecrafthelp
#664 [11:07] <anaiah0> im back and ive deleted the mc whatever
#665 [11:07] <UnicFb910> paste.ubuntu.com/p/QWWfWsCstP Greymagic27
#666 [11:07] <Greymagic27> Tom, Wait 12 hours then try again
#667 [11:07] <Tom> Alright.
#668 [11:07] <Greymagic27> UnicFb910, What is the new error message you're getting?
#669 [11:07] * Tom [webchat@pool-108-6-247-39.nycmny.fios.verizon.net] has quit. (Client Quit)
#670 [11:08] * tellmemeow [webchat@92x255x221x7.dynamic.kirov.ertelecom.ru] has quit. (Quit: webchat.esper.net)
#671 [11:08] <anaiah0> it still says old password invalid
#672 [11:08] <UnicFb910> now the same error
#673 [11:08] <UnicFb910> java.lang.NullPointerException. group
#674 [11:08] <Greymagic27> anaiah0, Use the current password of your account
#675 [11:09] <anaiah0> i thought you wanted me to change it
#676 [11:09] <Greymagic27> anaiah0, I do. Enter your current password into the 'old password' box
#677 [11:09] <Greymagic27> UnicFb910, Could you uninstall avast?
#678 [11:10] <UnicFb910> yes, but do you think it's the problem?
#679 [11:10] <anaiah0> oh ok
#680 [11:11] <Greymagic27> UnicFb910, It may be.
#681 [11:11] <anaiah0> ok i changed it
#682 [11:11] <anaiah0> so can i purchase minecraft now
#683 [11:11] <Guest89004> https://paste.ubuntu.com/p/qJ85r94rr5/
#684 [11:11] <Greymagic27> anaiah0, If you already bought MC with that account, just download it again
#685 [11:12] <anaiah0> i havent bought it yet
#686 [11:12] <Guest89004> thats what I got after doing the system scan on HijackThis
#687 [11:12] <anaiah0> it says "An error occurred while placing order, please verify credit card info and try again
#688 [11:12] <Greymagic27> Guest89004, Could you close down your eye tracker?
#689 [11:13] <Greymagic27> ??> anaiah0 account/send-email
#690 [11:13] <Mightyena> anaiah0: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#691 [11:13] <Mightyena> anaiah0: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#692 [11:13] * m4 [webchat@adsl-98-69-138-170.rmo.bellsouth.net] has joined #minecrafthelp
#693 [11:14] <Guest89004> I got rid of the eye tracker
#694 [11:14] <anaiah0> i dont think i have a transaction id because it wont let me pay
#695 [11:14] <Greymagic27> Guest89004, Can you try downloading minecraft now?
#696 [11:14] <Guest89004> ok
#697 [11:14] <Greymagic27> anaiah0, Put 'Don't have' in the box then
#698 [11:15] <Guest89004> omg lol
#699 [11:15] <Guest89004> it worked
#700 [11:15] <Guest89004> so this whole time I couldnt play minecraft cuz of eye tracker
#701 [11:15] <Guest89004> XD
#702 [11:15] <Guest89004> thanks so much
#703 [11:16] <Greymagic27> Guest89004, Once the files are downloaded you should be able to activate it again. Although I don't think MC has eyetracker support
#704 [11:16] <Guest89004> yeah I dont know why I even had that
#705 [11:17] <Guest89004> I think i tried doing somethign with it then realized I didnt actually have the device it required so i forgot about it
#706 [11:17] <Guest89004> thanks again
#707 [11:17] <Greymagic27> Guest89004, No problem :)
#708 [11:17] <anaiah0> i sent the email
#709 [11:18] <anaiah0> so is there no way to fix it?
#710 [11:18] <Guest89004> lol k thanks yall its working baiii
#711 [11:18] * Guest89004 [webchat@99-51-144-38.lightspeed.irvnca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#712 [11:18] <Greymagic27> anaiah0, Wait for mojang to reply. Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#713 [11:19] * jealous497 [webchat@ip5f5ae126.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#714 [11:19] <jealous497> hey, i dont have access to my e-mail anymore, is there anyway to recover my minecraft account?
#715 [11:19] <anaiah0> okay, thanks for the help
#716 [11:19] * anaiah0 [webchat@c-24-14-26-253.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#717 [11:19] <Greymagic27> ??> jealous497 account/send-email
#718 [11:19] <Mightyena> jealous497: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#719 [11:19] <Mightyena> jealous497: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#720 [11:22] <m4> everytime i try to play, it loads all the way and then crashes. It's code 1. When i click 'view crash report' nothing happens. I've reinstalled, restarted, everything.
#721 [11:23] * Tag [webchat@host109-148-154-68.range109-148.btcentralplus.com] has joined #minecrafthelp
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#723 [11:26] * ABZZ9K [webchat@212.88.57.122] has quit. (Quit: webchat.esper.net)
#724 [11:26] <Tag> currently I am on a windows 10 laptop and am trying to install Minecraft java edition. however, whenever I click save, save as or run, it deletes the file saying it was a virus. this is a problem I don't have on my windows 7 computer, and I would like to play on my laptop as it has higher quality and less lag. any way to fix this? thanks.
#725 [11:28] * Tag [webchat@host109-148-154-68.range109-148.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#726 [11:30] <Papa> ok i did that ubuntu thing to check my launcher crashing
#727 [11:30] <Papa> now what do i do with this link
#728 [11:31] * nicole [webchat@104-183-207-176.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#729 [11:32] * nicole is now known as Guest98502
#730 [11:33] <Guest98502> i am trying to set up a username for my second daughter without having to repurchase minecraft. it's proving impossible. Is this someting you can help with or is this mojang related?
#731 [11:34] <Papa> https://paste.ubuntu.com/p/gWDnHjm7xN/
#732 [11:34] * m4 [webchat@adsl-98-69-138-170.rmo.bellsouth.net] has quit. (Quit: webchat.esper.net)
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#734 [11:35] * Dan [webchat@115.164.76.105] has joined #minecrafthelp
#735 [11:36] <Dan> Ive ben trying to buy minecraft for the past 2 days and it still says "Error placing order
#736 [11:36] <Dan> Ive ben trying to buy minecraft for the past 2 days and it still says "Error placing order
#737 [11:36] * Guest98502 [webchat@104-183-207-176.lightspeed.hstntx.sbcglobal.net] has left #minecrafthelp
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#739 [11:39] * DinorageMinion46 [webchat@186.176.42.205] has joined #minecrafthelp
#740 [11:39] <DinorageMinion46> hi
#741 [11:40] <DinorageMinion46> anyone is here?
#742 [11:40] <DinorageMinion46> ?
#743 [11:40] * dogpops1 [webchat@072-189-080-000.res.spectrum.com] has joined #minecrafthelp
#744 [11:40] <dogpops1> hey mojang i recently Change my Minecraft Username to dogpops1 to Stronplays and im not happy with it
#745 [11:41] * DinorageMinion46 [webchat@186.176.42.205] has quit. (Client Quit)
#746 [11:46] * dogpops1 [webchat@072-189-080-000.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#747 [11:49] * Marzenia [~marzenia@cuddles.missmarzenia.com] has quit. (Remote host closed the connection)
#748 [11:57] * ElijahPepe [webchat@ip24-251-246-166.ph.ph.cox.net] has joined #minecrafthelp
#749 [11:57] <ElijahPepe> Hey! When I right click on a villager to trade with it, it just bobs its head down for 5 seconds and does nothing.
#750 [11:57] <Diegovz01> Hi, I have a problem trying to run Minecraft 1.14.4 Java Edition. This chat doesn't let me send a lot of text so here is a paste bin with it: https://paste.gg/p/anonymous/6a007fdaa98048b49eab7f138a1a35b7 Hope you can help me. Thanks
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#753 [12:05] <UnicFb910> Greymagic27 solved uninstalling avast thanks!
#754 [12:05] * UnicFb910 [webchat@94.red-2-137-48.dynamicip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#755 [12:06] * Papa [webchat@CPEac202e0915f3-CMac202e0915f0.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#756 [12:10] <HollowLox> Hey.. my mate were about to buy me Minecraft Java Edition for the price because of the new trend. So he put his card credit number and everything then a messege popped up and say that an error for placing the order occur. Before trying to gift me the game, he bought it for himself first and successfully bought it. Buy using the same method, he used
#757 [12:10] <HollowLox> it on my account and did not suceed. The error says that the credit card nee to be verified or something. Is there any other solution to this problem? If there are could it be within a day because im not going to be online for 23 of June and so on. Your help could be much be appriciated.
#758 [12:14] * aklusa [webchat@c-73-72-53-205.hsd1.il.comcast.net] has joined #minecrafthelp
#759 [12:15] <aklusa> My server is refusing to authenticate any user that attempts to join through mojang and then kicks them giving the error saying "Error contacting login servers, are they down?"
#760 [12:16] * Diegovz01 [webchat@fixed-187-189-95-185.totalplay.net] has quit. (Quit: webchat.esper.net)
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#762 [12:21] * Reece [webchat@pool-173-70-208-159.nwrknj.fios.verizon.net] has joined #minecrafthelp
#763 [12:22] <Reece> Hello I am not able to login to my Minecraft Java edition account pls help
#764 [12:27] * Connanz [webchat@d-79-117-198-203.craiova.rdsnet.ro] has joined #minecrafthelp
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#768 [12:30] * foxique [webchat@modemcable038.211-203-24.mc.videotron.ca] has joined #minecrafthelp
#769 [12:31] <foxique> hello
#770 [12:32] * Pilot [webchat@pool-100-12-53-106.nycmny.fios.verizon.net] has joined #minecrafthelp
#771 [12:32] <Pilot> Hello.
#772 [12:33] <Pilot> I want to change my email because I'm scared of getting hacked.
#773 [12:33] * Reece [webchat@pool-173-70-208-159.nwrknj.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#774 [12:37] * foxique [webchat@modemcable038.211-203-24.mc.videotron.ca] has joined #minecrafthelp
#775 [12:38] <foxique> When I connect to server minecraft at a certain time minecraft tells me connection timed out my during the hour I can play forni is another game online
#776 [12:40] <foxique> help me please
#777 [12:42] * KSG [webchat@24-117-36-187.cpe.cableone.net] has joined #minecrafthelp
#778 [12:43] * Tristan [webchat@5ec15d31.skybroadband.com] has joined #minecrafthelp
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#780 [12:43] * Zocker1017 [webchat@p5B033069.dip0.t-ipconnect.de] has joined #minecrafthelp
#781 [12:43] <Zocker1017> Hallo
#782 [12:43] <Tristan> Hi I just changed my privacy settings so I could invite a friend. It did not work and now my game crashes on the loading screen
#783 [12:44] * Pilot [webchat@pool-100-12-53-106.nycmny.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#784 [12:44] <Zocker1017> Ich hab mich hier gemeldet ,weil ich meinen Gamertag nicht ändern konnte
#785 [12:45] <Zocker1017> Hallo?
#786 [12:45] * Tristan [webchat@5ec15d31.skybroadband.com] has quit. (Client Quit)
#787 [12:46] * Zocker1017 [webchat@p5B033069.dip0.t-ipconnect.de] has quit. (Client Quit)
#788 [12:46] * Zocker1017 [webchat@p5B033069.dip0.t-ipconnect.de] has joined #minecrafthelp
#789 [12:46] <Zocker1017> Hi
#790 [12:47] * cavnh [webchat@134.19.189.148] has joined #minecrafthelp
#791 [12:47] <Zocker1017> Ich habe mich hier gemeldet ,weil ich meinen Gamertag nicht ändern konnte
#792 [12:48] * Zocker1017 [webchat@p5B033069.dip0.t-ipconnect.de] has quit. (Client Quit)
#793 [12:48] * TarekAIS95 [webchat@238.183.206.195.baremetal.zare.com] has joined #minecrafthelp
#794 [12:48] <TarekAIS95> hello
#795 [12:49] <TarekAIS95> For some reason it says that i never played minecraft before and that I dont own the game even though I clearly have saved worlds and mods installed with the game and now that I want to play it, it's like I never had the game
#796 [12:52] * dylan [webchat@cpc1-amer4-2-0-cust232.know.cable.virginm.net] has joined #minecrafthelp
#797 [12:52] <dylan> i need a refund
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#800 [12:56] * MaciejPL [webchat@d157-228.icpnet.pl] has joined #minecrafthelp
#801 [12:56] <MaciejPL> hello
#802 [12:57] <MaciejPL> i need help
#803 [12:58] * mystic96 [webchat@pool-74-110-131-194.rcmdva.fios.verizon.net] has joined #minecrafthelp
#804 [12:58] <mystic96> Hello, I cannot open Minecraft, it keeps crashing before it even opens, and the only time I was allowed to get a crash report it said something about the framebuffer being corrupted?
#805 [12:59] <mystic96> I try to click the crash report button but it is unresponsive
#806 [13:01] <MaciejPL> I need help I have microstuttering...sometimes i have 200+ fps but on 1 sec. i have 90 and return to 200 fps...also in village i have 150 fps but on a desert only 50
#807 [13:03] * Sharpie [webchat@unknown.puregig.net] has joined #minecrafthelp
#808 [13:05] <Sharpie> I'm having issues logging into minecraft. The issue started about 2 weeks ago. We have three minecraft accounts that we've used for years from this particular computer. I cannot log into any of the accounts. I've tried resetting passwords, I've uninstalled/reinstalled, I've cleared logs from appdata folder, and I've waited 24 hours before trying ag
#809 [13:05] <Sharpie> ain (multiple times). Does anyone have any ideas as to why I can not use minecraft Java Edition on my PC? I'm running Windows 10 Education, 1803.
#810 [13:05] <Sharpie> I just keep getting invalid credentials, regardless of which of the three accounts I'm using.
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#812 [13:12] * Sharpie [webchat@unknown.puregig.net] has quit. (Quit: webchat.esper.net)
#813 [13:13] * MaciejPL [webchat@d157-228.icpnet.pl] has left #minecrafthelp
#814 [13:15] * xXCallum139Xx [webchat@host-92-25-62-23.as13285.net] has joined #minecrafthelp
#815 [13:15] <xXCallum139Xx> how do i install mods on minecraft launcher
#816 [13:15] * G1ER [webchat@188.3.115.247] has joined #minecrafthelp
#817 [13:15] <G1ER> Hello ?
#818 [13:16] <G1ER> Hello ??
#819 [13:17] <G1ER> Guys help me please
#820 [13:17] * xXCallum139Xx [webchat@host-92-25-62-23.as13285.net] has quit. (Client Quit)
#821 [13:17] <G1ER> HELLO
#822 [13:17] <G1ER> PLEASE HELP ME
#823 [13:18] * xXCallum139Xx [webchat@host-92-25-62-23.as13285.net] has joined #minecrafthelp
#824 [13:19] <xXCallum139Xx> how do i install mods on minecraft launcher? i dont have a minecraft folder
#825 [13:20] <G1ER> please help me i forgot my email on my main account
#826 [13:20] <G1ER> help me
#827 [13:21] * dogpops1 [webchat@072-189-080-000.res.spectrum.com] has joined #minecrafthelp
#828 [13:22] * dogpops1 [webchat@072-189-080-000.res.spectrum.com] has quit. (Client Quit)
#829 [13:23] <G1ER> gus
#830 [13:23] * foxique [webchat@modemcable038.211-203-24.mc.videotron.ca] has quit. (Quit: webchat.esper.net)
#831 [13:23] <G1ER> why nobody answerin
#832 [13:24] <mystic96> it says be patient and it could take a couple hours for a response
#833 [13:26] * creeperreaper90 [webchat@d47-69-109-225.try.wideopenwest.com] has joined #minecrafthelp
#834 [13:26] <creeperreaper90> hi
#835 [13:28] <creeperreaper90> so i lost my accounts email password because my uncle changed it because my father abused me and took his side so he try to hurt me by taking that so is there anyway i can change the email and get my account back so he can't access because i have none to it atm
#836 [13:29] * Cole [webchat@c-73-140-186-202.hsd1.wa.comcast.net] has joined #minecrafthelp
#837 [13:30] <creeperreaper90> will mojang help me with it?
#838 [13:31] * Travis [webchat@97-88-48-113.dhcp.roch.mn.charter.com] has joined #minecrafthelp
#839 [13:31] <Cole> Hello MineCraftHelp! I am having issues trying to log into an old account. I bought this game a number of years ago and have played if off an on since then. But now I have to apparently migrate my old account to your new system, which is not working for me. I may have forgotten my username and the error message said to contact you so here I am. Tha
#840 [13:31] <Cole> nks!
#841 [13:31] * Travis [webchat@97-88-48-113.dhcp.roch.mn.charter.com] has quit. (Client Quit)
#842 [13:32] <Cole> I know my email and password, unfortunately that doesn't allow me to login since its still a minecraft account and not a mojang account.
#843 [13:33] * Travis [webchat@97-88-48-113.dhcp.roch.mn.charter.com] has joined #minecrafthelp
#844 [13:33] <Travis> Hi, I deactivated my account, and am looking for help/if someone knows how I can re-activate my account!
#845 [13:35] * Emboren [webchat@254.90-149-164.nextgentel.com] has joined #minecrafthelp
#846 [13:35] <Emboren> Hi... i'm a parent trying to help my 9 year old son....
#847 [13:36] <Travis> So, not a volunteer helper?
#848 [13:36] <Emboren> i have bought minecraft at my microsoft store with my microsoft account.... how can I see in the minecraft account that we have bought the game?
#849 [13:37] * Travis [webchat@97-88-48-113.dhcp.roch.mn.charter.com] has quit. (Client Quit)
#850 [13:38] * mystic96 [webchat@pool-74-110-131-194.rcmdva.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#851 [13:39] * G1ER [webchat@188.3.115.247] has quit. (Quit: webchat.esper.net)
#852 [13:41] <Cole> I'm not a helper but that seems like a simple issue, I assume you are buying this for xbox?
#853 [13:41] <Cole> #minecrafthelp Hello MineCraftHelp! I am having issues trying to log into an old account. I bought this game a number of years ago and have played if off an on since then. But now I have to apparently migrate my old account to your new system, which is not working for me. I may have forgotten my username and the error message said to contact you so
#854 [13:41] <Cole> here I am. Thanks!
#855 [13:45] * drakeslayer [webchat@ppp-94-67-199-143.home.otenet.gr] has joined #minecrafthelp
#856 [13:46] <drakeslayer> guys i have a problem i have buy a game to xbox edition and i cant play with my friend who use java version how i can change my game emulator from xbox to java ?
#857 [13:50] * xXCallum139Xx [webchat@host-92-25-62-23.as13285.net] has quit. (Quit: webchat.esper.net)
#858 [14:03] * FallenAssassin05 [webchat@burlon0240w-lp130-03-64-231-117-157.dsl.bell.ca] has joined #minecrafthelp
#859 [14:04] * creeperreaper90 [webchat@d47-69-109-225.try.wideopenwest.com] has quit. (Quit: webchat.esper.net)
#860 [14:05] <FallenAssassin05> every time i open up my minecraft it will launch but then it gets to the same place on the loading screen of the actual game and it will just crash telling me that it was with error code 1 ive tried looking up how to fix this but none of it worked
#861 [14:07] * tobias [webchat@89-151-211.232.3p.ntebredband.no] has joined #minecrafthelp
#862 [14:07] <tobias> hello
#863 [14:07] <FallenAssassin05> hello
#864 [14:08] <tobias> i just did buy this game today and suddenly my password and my username dosent work...
#865 [14:09] * lalala [webchat@212-178-8-133.broadband.tenet.odessa.ua] has joined #minecrafthelp
#866 [14:09] <FallenAssassin05> how are they not working for the username try using your email for your password just do i forgot my password
#867 [14:09] <tobias> i can log in on the minecraft site, but not on the game
#868 [14:09] <tobias> i have tried that but it dosent work
#869 [14:09] <FallenAssassin05> odd
#870 [14:10] <tobias> i want my money back or someone need to help me with this
#871 [14:12] * tobias [webchat@89-151-211.232.3p.ntebredband.no] has quit. (Quit: webchat.esper.net)
#872 [14:15] * ubuv [webchat@213-216-238-136.bb.dnainternet.fi] has joined #minecrafthelp
#873 [14:17] <ubuv> So my minecraft account got completely deleted for no reason at all
#874 [14:19] * Rubbyruben [webchat@198-172-128-083.dynamic.caiway.nl] has joined #minecrafthelp
#875 [14:19] <Rubbyruben> Goodevening
#876 [14:20] <Rubbyruben> I just downloaded minecraft again and everything was fine until i open a world then my game crashes i have tried to delete en install the game a few times now and it still crashes
#877 [14:21] <Rubbyruben> do you have tips for me what to do?
#878 [14:22] * Lord_of_Life [~Lord@77.29.113.137] has quit. (Ping timeout: 189 seconds)
#879 [14:22] * snowmaster [webchat@c-73-14-124-46.hsd1.co.comcast.net] has joined #minecrafthelp
#880 [14:22] * lisa [webchat@cpc136886-bsfd10-2-0-cust247.5-3.cable.virginm.net] has joined #minecrafthelp
#881 [14:23] <lisa> was wondering if it is possible to play cross platform between my mac and someone playing on ps4? if so how do i connect to their server?
#882 [14:24] <snowmaster> im having trouble launching minecraft java the launcher does just fine but the game gets about 80% loaded then does not respond and will not launch the game.
#883 [14:24] * epicbobmonster [webchat@cpc109687-know17-2-0-cust80.17-2.cable.virginm.net] has joined #minecrafthelp
#884 [14:25] * Lord_of_Life [~Lord@77.29.113.153] has joined #minecrafthelp
#885 [14:25] <epicbobmonster> hi i was wondering if you could help me getting the windows 10 version of minecraft if i already own the java edition
#886 [14:26] * Matty [webchat@cpc103704-stkn16-2-0-cust312.11-2.cable.virginm.net] has joined #minecrafthelp
#887 [14:26] <Matty> Hello
#888 [14:26] <epicbobmonster> hi
#889 [14:27] <Matty> Im having an issue on Minecraft Realms where it just kicks me and shows up saying packet errors
#890 [14:28] * Zofta [webchat@195.5.28.42] has joined #minecrafthelp
#891 [14:28] <Zofta> Hello
#892 [14:28] <epicbobmonster> i used to have minecraft on the xbox 360 but i dont have it on the xbox one and i heard that you can get the windows 10 edition
#893 [14:28] <Matty> Im on the Java edition
#894 [14:28] <Zofta> My account is hacked
#895 [14:28] <epicbobmonster> i have the java edition but i cant migrate my account to get the windows 10 edition
#896 [14:28] * lisa [webchat@cpc136886-bsfd10-2-0-cust247.5-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#897 [14:29] <Zofta> Help
#898 [14:29] <Zofta> My account is hacked
#899 [14:29] * simmy2142 [webchat@213.79-160-184.customer.lyse.net] has joined #minecrafthelp
#900 [14:29] <simmy2142> Hi, i cant change my passowrd
#901 [14:29] <Zofta> ++
#902 [14:29] <simmy2142> I tried chaning my password but i still cant log in to my account
#903 [14:29] <Zofta> +
#904 [14:30] * MicroRuben [webchat@152.125.63.94.rev.vodafone.pt] has joined #minecrafthelp
#905 [14:30] * Zofta [webchat@195.5.28.42] has quit. (Client Quit)
#906 [14:30] <MicroRuben> Hi, how does one change crouch to hold instead of toggle
#907 [14:34] * Logan [webchat@cpe-65-26-222-6.wi.res.rr.com] has joined #minecrafthelp
#908 [14:35] <Logan> I cant get into minecraft when i load the launcher and press play it freezes on the mojang screen
#909 [14:35] * snowmaster [webchat@c-73-14-124-46.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#910 [14:36] <Logan> is anyone there
#911 [14:36] * DznAlpha [webchat@45.55.177.41.homenett.com.br] has joined #minecrafthelp
#912 [14:37] <Logan> hello are you able to help me'
#913 [14:38] <MicroRuben> this guys doesn't seem to answer anyone
#914 [14:38] <MicroRuben> what a bunch of cancer motherfucking bitches
#915 [14:38] <Absol> MicroRuben: Please keep it civil
#916 [14:38] <Logan> absol are u able to help
#917 [14:39] <DznAlpha> hello are you able to help me?
#918 [14:39] <MicroRuben> nigglers
#919 [14:39] * FallenAssassin05 [webchat@burlon0240w-lp130-03-64-231-117-157.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#920 [14:40] * Rubbyruben [webchat@198-172-128-083.dynamic.caiway.nl] has quit. (Quit: webchat.esper.net)
#921 [14:41] <MicroRuben> motherfreakers
#922 [14:41] <MicroRuben> fvck yall
#923 [14:42] <DznAlpha> chupa cu
#924 [14:42] * DznAlpha [webchat@45.55.177.41.homenett.com.br] has quit. (Quit: webchat.esper.net)
#925 [14:42] * cuub3 [webchat@96-38-188-5.dhcp.reno.nv.charter.com] has joined #minecrafthelp
#926 [14:42] <Logan> if anyone can help me it would be greatly appreciated
#927 [14:42] * cuub3 [webchat@96-38-188-5.dhcp.reno.nv.charter.com] has quit. (Client Quit)
#928 [14:44] * SteakyBacon123 [webchat@8ta-246-26-46.telkomadsl.co.za] has joined #minecrafthelp
#929 [14:45] <SteakyBacon123> Hi,i can't login to my account, and i cant access minecraft.net
#930 [14:47] <Logan> for 104 users this is very slow
#931 [14:47] <Logan> still have received 0 help
#932 [14:47] <SteakyBacon123> just loads and loads then says this sight cant be reached
#933 [14:47] * Logan [webchat@cpe-65-26-222-6.wi.res.rr.com] has quit. (Quit: webchat.esper.net)
#934 [14:49] * ubuv [webchat@213-216-238-136.bb.dnainternet.fi] has quit. (Quit: webchat.esper.net)
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#937 [14:54] * epicbobmonster [webchat@cpc109687-know17-2-0-cust80.17-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#938 [14:58] * simmy2142 [webchat@213.79-160-184.customer.lyse.net] has quit. (Quit: webchat.esper.net)
#939 [15:02] * Yosef [webchat@37.26.149.179] has joined #minecrafthelp
#940 [15:05] <Yosef> Hello, I'm having problems with changing my Minecraft name on java edition, it says the name is taken but no one even took it, I tried to change to the name : Yosqf . Before it did work but suddenly it doesn't.
#941 [15:07] * Vloider [webchat@45.172.237.16] has joined #minecrafthelp
#942 [15:07] <Vloider> helow
#943 [15:07] * Vloider [webchat@45.172.237.16] has quit. (Client Quit)
#944 [15:12] * lalu [webchat@dynamic-ip-1868021124.cable.net.co] has joined #minecrafthelp
#945 [15:14] * Will [webchat@cpe-67-249-143-114.twcny.res.rr.com] has joined #minecrafthelp
#946 [15:16] <lalu> I forgot my security questions and I already did everything the page said to recover them, but I never received an email or anything else
#947 [15:16] * ok [webchat@ip98-160-178-92.lv.lv.cox.net] has joined #minecrafthelp
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#950 [15:17] * villijah [webchat@cpe-67-249-143-114.twcny.res.rr.com] has joined #minecrafthelp
#951 [15:17] * SteakyBacon123 [webchat@8ta-246-26-46.telkomadsl.co.za] has quit. (Quit: webchat.esper.net)
#952 [15:17] <villijah> hello I keep getting a game crashed error when trying to load the game, I'm not sure why its doing it
#953 [15:17] <ok> Hello I need help with minecraft randomly crashing when the mojang logo comes on I have tried reinstalling minecraft
#954 [15:18] <jm0502> I purchased the game in 2011 using my email account, Now that email account longer works on Mojang, I was able to create another account using that same email.
#955 [15:19] * kc [webchat@c-76-116-112-74.hsd1.nj.comcast.net] has joined #minecrafthelp
#956 [15:19] <jm0502> I noticed in april I got a email that says Your Minecraft account has been migrated, I did not request this. any way to get my account back?
#957 [15:20] * Ty [webchat@d216-232-221-231.bchsia.telus.net] has joined #minecrafthelp
#958 [15:21] <Ty> cant log into minecraft launcher even though i changed my password
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#960 [15:24] <Ty> it just says invaild username
#961 [15:24] <Ty> pls help
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#964 [15:37] <Oliver> Hello
#965 [15:38] <Oliver> Im having an issue
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#967 [15:44] * Nicole_ [webchat@70-36-55-52.dyn.novuscom.net] has joined #minecrafthelp
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#969 [15:45] <Nicole_> I can't download minecraft I've tried every day for 8 days it just says runtime error
#970 [15:46] * strafinqYou [webchat@109.175.109.145] has joined #minecrafthelp
#971 [15:46] <strafinqYou> yes
#972 [15:46] <strafinqYou> Please help me when i reqeust password reset it won't come on gmail. PLEASE FIX THIS FOR MY PREMIUM ACCOUNT MY GMAIL OF ACCOUNT IS THIS sandimiljkovic@gmail.com
#973 [15:46] <strafinqYou> but nickname of premium account is strafinqYou please fix this for me i can-t loging any where
#974 [15:47] * Nicole_ [webchat@70-36-55-52.dyn.novuscom.net] has quit. (Client Quit)
#975 [15:48] <strafinqYou> Order ID: #71a20b9c594c484e815f8be0c66d64a0
#976 [15:48] <strafinqYou> Transaction ID: skrill:71a20b9c594c484e815f8be0c66d64a0
#977 [15:48] <strafinqYou> Restart premium and give me back on this mail
#978 [15:48] <Oliver> Woah
#979 [15:48] <Oliver> You are not supposed to share that
#980 [15:49] <strafinqYou> uhh.
#981 [15:49] <strafinqYou> Can you help me how
#982 [15:49] <Oliver> Damn you are going to get your minecraft stolen now
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#984 [15:50] <strafinqYou> Can you help me howw xd
#985 [15:50] <Oliver> I can't help you
#986 [15:50] <strafinqYou> why are you admin here or
#987 [15:50] <strafinqYou> what
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#989 [15:51] * DopeGhoti [~quassel@vps.dope.ghoti.me] has joined #minecrafthelp
#990 [15:51] <Oliver> No you shouldn't have shared your TransactionID
#991 [15:51] <Oliver> Your Minecraft Premium is going to get stolen now
#992 [15:51] <Yosef> ^
#993 [15:51] <zBoringDrop> Hi, i have a grapich problem.. why i still see these lines? https://imgur.com/a/nPEGpda
#994 [15:51] <zBoringDrop> graphic*
#995 [15:51] <strafinqYou> My Premium is not working 6mountsh .
#996 [15:52] <strafinqYou> Where i can back my premiumn
#997 [15:52] <Oliver> You cant now
#998 [15:52] <GreyVulpine> zBoringDrop - You forced antialiasing in your graphics options
#999 [15:52] <strafinqYou> I restart password and i didnt got on mail
#1000 [15:52] <Oliver> Hey GreyVulpine my minecraft keeps crashing I have the ubuntu pastebin link here from the Launcher Log
#1001 [15:52] <Oliver> https://paste.ubuntu.com/p/NSs77nHwwj/
#1002 [15:52] <zBoringDrop> GreyVulpine i was using optifine, but without ot mine minecraft has these white lines.. how can i reset this antialiasing?
#1003 [15:53] <zBoringDrop> it**
#1004 [15:53] <GreyVulpine> Check your video card's settings
#1005 [15:53] <strafinqYou> GreyVulpine can you back me my account premium ?
#1006 [15:53] <GreyVulpine> strafinqYou - Nope
#1007 [15:53] <strafinqYou> Who can
#1008 [15:53] <strafinqYou> what i need duet for that
#1009 [15:53] <zBoringDrop> mhm.. i'm checking
#1010 [15:53] <GreyVulpine> strafinqYou - https://help.mojang.com/customer/en/portal/articles/2405037-having-trouble-accessing-your-account-
#1011 [15:54] <Yosef> GreyVulpine if im having problems with the name changing - Java version and I believe its a bug, where do I report it?
#1012 [15:54] <zBoringDrop> i've "4x" on my video card
#1013 [15:54] <zBoringDrop> i can select 2x or 8x
#1014 [15:54] <GreyVulpine> zBoringDrop - Set it to Application controlled
#1015 [15:54] <zBoringDrop> okk
#1016 [15:54] <Oliver> GreyVulpine Can you help me my Minecraft keeps crashing
#1017 [15:55] <GreyVulpine> Yosef - https://bugs.mojang.com
#1018 [15:55] <Oliver> Here is the LauncherLog pasted into Ubuntu https://paste.ubuntu.com/p/NSs77nHwwj/
#1019 [15:55] <GreyVulpine> Oliver - Hmm, check https://bugs.mojang.com/browse/MCL-6550 for possible solutions
#1020 [15:56] <zBoringDrop> None, i still see it
#1021 [15:56] <zBoringDrop> should i reload minecraft?
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#1023 [15:57] <GreyVulpine> zBoringDrop - Yes
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#1026 [16:01] <zBoringDrop> GreyVulpine YES! it works! Thank you :)
#1027 [16:01] <zBoringDrop> You helped me lots
#1028 [16:02] <zBoringDrop> Have a good day
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#1032 [16:12] <Siere> Hello, so I bought minecraft back in 2011, and was able to play a few months ago. Now it's saying I can only play demo. I've merged my minecraft and mojang account today, but it's showing I don't own the game despite my having an email confirmation of purchase.
#1033 [16:13] <Siere> These issues seem to have happened as a result of the accounts merging?
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#1038 [16:18] <eva> Hello, I forgot my username and I don't know how to get ie
#1039 [16:18] <eva> it
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#1042 [16:23] <Engelmann> Hello. I am not able to log on to my minecraft account. would love some help.
#1043 [16:23] <yungbigmac> I've recently spent money on a minecraft realm for me and my friend to play survival on and I can't seem to stay on the realm for more than 10 minutes before I lag out. This is the most annoying bug I have ever experienced in any videogame in my entire life, does anyone else have this same problem? Everything will be going fine and then out of now
#1044 [16:23] <yungbigmac> here I get IOException error and can't log back into the server until after like 300 attempts to log in.
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#1047 [16:24] <yungbigmac> this has to be the most useless help forum ever
#1048 [16:24] * Jasper [webchat@ip-213-127-12-247.ip.prioritytelecom.net] has quit. (Client Quit)
#1049 [16:25] <Engelmann> agreed
#1050 [16:25] <John_Doe> I would like to buy Minecraft on my MacBook, when I go onto the Minecraft website and put all the credit info in correctly, it says there is something wrong with my credit card. I have the funds and can buy items on other websites.
#1051 [16:26] <Engelmann> Have you tried purchasing it from another and computer and simply logging on to minecraft.net on your macbook?
#1052 [16:26] <Engelmann> Have you tried purchasing it from another computer and simply logging on to minecraft.net on your macbook?
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#1058 [16:28] <Pepsy> Hi, so i dont remember the email i used with this username: RandomFlash
#1059 [16:29] <Pepsy> Do you guys know how can I know my email?
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#1065 [16:38] <Manning> my minecraft auncher wont update, i've tried uninstalling all minecrfat related things, i've tried to re-download it and its still giving me errors
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#1069 [16:41] <Monster> Hey
#1070 [16:42] <Monster> So I am able to sign into mojang.com it self but not the launcher or game
#1071 [16:44] <Monster> I have tried resetting, I have waited days and days, I have deleted logs, I cant change my email sadly, I have tried everything I can think of and it is not fixed and Mojang support seems to be non existent so I hope m y issue can be fixed here
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#1074 [17:02] <JorjaAnn> Hello
#1075 [17:02] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1076 [17:03] * viltzu150 [webchat@82-203-142-67.bb.dnainternet.fi] has joined #minecrafthelp
#1077 [17:03] <viltzu150> so when i try to start my minecraft it says :
#1078 [17:03] <viltzu150> Error: Could not find or load main class net.minecraft.client.main.Main
#1079 [17:04] <viltzu150> help me pls
#1080 [17:05] * ok [webchat@ip98-160-178-92.lv.lv.cox.net] has quit. (Quit: webchat.esper.net)
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#1084 [17:13] <JorjaAnn> hello
#1085 [17:13] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1086 [17:15] * bd [webchat@149.147.126.110] has joined #minecrafthelp
#1087 [17:16] <bd> hey :) ( inability to receive reset emails) is my issue is there anything i should do or should i buy a new account ?
#1088 [17:20] * Dylan [webchat@c-24-15-158-229.hsd1.il.comcast.net] has joined #minecrafthelp
#1089 [17:20] <Dylan> Can someone help me solve an issue with logging in?
#1090 [17:21] <Dylan> great support system you guys have running
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#1093 [17:22] <tatortot> hello, im having trouble purchasing minecraft for windows 10
#1094 [17:22] <Mattfort> When i try to load minecraft 1.14.4 my screen stops loading on the mojang screen at about 90%
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#1100 [17:29] * trye [webchat@c-73-75-193-199.hsd1.il.comcast.net] has joined #minecrafthelp
#1101 [17:30] <trye> Hey, so my account got hacked and I don't know what to do about it or how to get it back
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#1104 [17:32] <mmmm> Is there a complete Public API for Minecraft: Java? I'm interested in modding and would prefer not to recompile Minecraft
#1105 [17:34] * hellothere [webchat@ip5f5bf74b.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#1106 [17:36] <hellothere> Hello, any other way to migrate the old account into the new one without knowing the username? E-Mail + Password is there I just don't know my old username anymore so I can't migrate and can't play.
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#1109 [17:44] * luke [webchat@cpe-124-191-23-159.sfui-cr-003.cha.qld.bigpond.net.au] has joined #minecrafthelp
#1110 [17:44] <luke> hello i need help logging into my account
#1111 [17:45] * luke [webchat@cpe-124-191-23-159.sfui-cr-003.cha.qld.bigpond.net.au] has quit. (Client Quit)
#1112 [17:47] * Bart [webchat@host125-76-dynamic.53-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#1113 [17:47] <Bart> Hello, I can't reactivate my account because I can't remember my security questions and nobody sends me an e-mail to reset them, can I have some help please?
#1114 [17:48] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
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#1117 [17:54] <cameron> I have had my account stolen in the past so I was forced to create security questions and I keep getting them wrong. When I requested the email to reset them, it put me into a loop with the same problem, so requested another change. now, it wont eve send me the email linking to resetting them. help plz!!!!
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#1120 [18:18] <Art5> My minecraft game keeps crashing every time I try to open Multiplayer so how can I get this problem fixed?
#1121 [18:18] * ladyvagarist [webchat@24-122-197-53.ae.cgocable.ca] has quit. (Client Quit)
#1122 [18:18] <Art5> hello?
#1123 [18:20] * xXMrPeGeXx [webchat@host-92-1-237-176.as43234.net] has joined #minecrafthelp
#1124 [18:21] <xXMrPeGeXx> hello can you activate my account? ACTIVATE ACCOUNT
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#1130 [18:45] * liilllyyyy [webchat@104-53-111-235.lightspeed.dctril.sbcglobal.net] has joined #minecrafthelp
#1131 [18:45] <liilllyyyy> i am glitchedd in a wall playing wynncraft
#1132 [18:46] <Devin> Hello my minecraft java edition 1.14.4 crashes apon the start up what do I do to fix this
#1133 [18:46] <liilllyyyy> im stuck...
#1134 [18:47] <Devin> this is an open chat lilly
#1135 [18:47] <liilllyyyy> im glitched in a wall
#1136 [18:47] <liilllyyyy> and i cant get out
#1137 [18:47] <Devin> do /kill
#1138 [18:47] <liilllyyyy> ok
#1139 [18:48] <liilllyyyy> Thanks
#1140 [18:48] <Devin> np
#1141 [18:48] <Devin> are you playing on the java edition "?
#1142 [18:48] <liilllyyyy> yeah
#1143 [18:48] <liilllyyyy> i forgot about the / kill thing
#1144 [18:48] <Devin> how did you get yours to stop crashing when it loads up
#1145 [18:49] <Devin> ?
#1146 [18:49] <liilllyyyy> no idea it hasnt happened to me
#1147 [18:49] <Devin> oh dang
#1148 [18:49] <Devin> well have fun playing then
#1149 [18:49] <liilllyyyy> yeah sorry
#1150 [18:49] <Devin> its ok
#1151 [18:49] <liilllyyyy> cya thx
#1152 [18:51] <Devin> #minecrafthelp my mine craft java edition 1.14.4 keeps crashing apon start up and i cant fix it can you help
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#1155 [18:56] <question> Are minecragt java and minecraft windows 10 different versions that have to be purchased separately?
#1156 [18:56] * mattgp [webchat@99-185-38-68.lightspeed.livnmi.sbcglobal.net] has joined #minecrafthelp
#1157 [18:57] <mattgp> i just bought game and when i hit play starts to load and then freezes says not responding cant i get a refund ive tried everything im upset at this point with it
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#1162 [19:31] <Anas> i forget my minecraft username
#1163 [19:31] <Anas> i need it to migrate my account
#1164 [19:32] <Anas> #minecrafthelp i forget my username
#1165 [19:36] * der [webchat@99-17-86-17.lightspeed.knvltn.sbcglobal.net] has joined #minecrafthelp
#1166 [19:37] <der> when i press f3 in minecraft java it doesnt bring up cords or anything. this is on a dell computer
#1167 [19:37] <der> when i press f3 in minecraft java it doesnt bring up cords or anything. this is on a dell computer
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#1174 [19:57] <vEngineer> Hi, I've owned a Minecraft account since beta. I only know my username and password from this account, but not the e-mail associated with it or how I paid for it many years ago. Is there any way for me to migrate to Mojang?
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#1177 [20:06] <prez727> Im having this error that only happens on realms. I get kicked and it says "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host". I have looked at bug reports for this error and have tried everything listed on there to try and fix it but I still get an error. The mods over there said to come here f
#1178 [20:06] <prez727> or help. I can use my own dedicated server and everything runs just fine and I never get kicked. It only is a problem on Realms.
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#1180 [20:10] * Tobar [webchat@cpe-104-32-189-87.socal.res.rr.com] has joined #minecrafthelp
#1181 [20:11] <Tobar> Hello I got a error java.lang.illegalstateexception failed to create a child event loop
#1182 [20:13] <Tobar> My Minecraft refuses to load worlds stays stuck on loading terrain at 100% then crashes
#1183 [20:13] * Dirttymike [webchat@107-146-208-16.res.bhn.net] has joined #minecrafthelp
#1184 [20:14] <Dirttymike> I have a Beta Minecraft account that was migrated into a Mojang account when I was hacked and I believe they changed my information. I have the original Transaction ID email and # if that helps.
#1185 [20:21] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
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#1193 [20:29] <Vermillion> hello
#1194 [20:29] <TaraEagle> Hi i made an account using an email that had gotten hack and i can no longer get into that email, i have tried to get it back back theres no use. After a while i forgot my password and i can no longer get into minecraft
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#1200 [20:32] <Vermillion> Im having issues. my 1.5.2 is crashing. its freshly downloaded, not modded
#1201 [20:32] * Tobar [webchat@ip-99-203-10-56.pools.cgn.spcsdns.net] has quit. (Client Quit)
#1202 [20:33] <Vermillion> im on archlinux
#1203 [20:34] * UltraMoonTrainer [webchat@ip-184-228-74-255.anahca.spcsdns.net] has joined #minecrafthelp
#1204 [20:36] <UltraMoonTrainer> Hi im having an issue with my minecraft windows 10 edition where when i click to launch it, it will crash on the mojang logo and i tried reinstalling it and nothing is working.
#1205 [20:40] * angel1 [~angel@c114-76-102-15.sunsh21.vic.optusnet.com.au] has joined #minecrafthelp
#1206 [20:40] <angel1> hello
#1207 [20:41] <angel1> ---- Minecraft Crash Report ----
#1208 [20:41] <angel1> / Would you like a cupcake?
#1209 [20:41] <angel1> Time: 21/07/19 11:15 AM
#1210 [20:41] <angel1> Description: Failed to start game
#1211 [20:41] <angel1> java.lang.NullPointerException
#1212 [20:41] <angel1> at java.io.Reader.<init>(Reader.java:78)
#1213 [20:41] <angel1> at java.io.InputStreamReader.<init>(InputStreamReader.java:97)
#1214 [20:41] * Absol kicked angel1 from #minecrafthelp (Reason: ngel1 :Stop spamming)
#1215 [20:41] * Jo [webchat@cpe-70-118-220-51.kc.res.rr.com] has joined #minecrafthelp
#1216 [20:43] <UltraMoonTrainer> Hi im having an issue with my minecraft windows 10 edition where when i click to launch it, it will crash on the mojang logo and i tried reinstalling it and nothing is working.
#1217 [20:43] * Fubar [webchat@ool-435295d7.dyn.optonline.net] has joined #minecrafthelp
#1218 [20:43] <Jo> I'm having trouble buying Minecraft. It gives an error message when I put in the correct payment info
#1219 [20:44] * angel1 [~angel@c114-76-102-15.sunsh21.vic.optusnet.com.au] has joined #minecrafthelp
#1220 [20:45] <Fubar> I've purchased minecraft via the microsoft store, but it won't let me use it on the PC app, it says I haven't bought the game. Works fine when I click on it through the microsoft store but not on the app downloaded from the internet
#1221 [20:45] * prez727 [webchat@67.163.205.69] has quit. (Quit: webchat.esper.net)
#1222 [20:45] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1223 [20:45] <angel1> hello, sorry about the 'spam' crash report. here is the file /ipfs/QmVvugXainv86PRZQF7yBABdfFjB12SRwRYmrkcRocXAjB
#1224 [20:46] <angel1> if you don't have ipfs installed, use this link https://ipfs.io/ipfs/QmVvugXainv86PRZQF7yBABdfFjB12SRwRYmrkcRocXAjB
#1225 [20:47] * ebic_gamer [webchat@64.121.245.23] has joined #minecrafthelp
#1226 [20:47] <ebic_gamer> yo im on java edition of minecraft and im wondering if i can invite my friend who is on windows 10
#1227 [20:47] <ebic_gamer> on realms
#1228 [20:48] <angel1> i don't think bedrock and java can play together
#1229 [20:48] * Kaleb [webchat@173-19-199-178.client.mchsi.com] has joined #minecrafthelp
#1230 [20:48] <ebic_gamer> ih
#1231 [20:48] <angel1> your friend would need to run java edition on windows 10
#1232 [20:48] <ebic_gamer> oh*
#1233 [20:49] * Fubar [webchat@ool-435295d7.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#1234 [20:49] <Kaleb> I've previously used the Windows 10 edition code that came with the purchase of my java edition back in 2013, I am trying to switch the microsoft account that I used the code on, any idea if thats possible?
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#1238 [20:51] <Dom> I am on Mac and I can’t log in to my account and I can’t play minecraft what should I do?
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#1241 [20:52] <HappyPurpleBird> Anyone knows how to fix the the ""Make sure you are online and try again" error
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#1243 [20:52] <camden> anyone know how to fix The process cannot access the file because it is being used by another process.
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#1248 [21:00] * toopaman [webchat@dial-crgvill-66-18-190-27.adamswells.com] has joined #minecrafthelp
#1249 [21:02] <toopaman> so im on java and my friend is on switch and hes trying to invite me to his realm but its not showing up in my game, and he also sent me the link which I put into google and It said I needed windows 10
#1250 [21:06] * kevin9 [webchat@c-67-175-85-119.hsd1.il.comcast.net] has joined #minecrafthelp
#1251 [21:06] <kevin9> im trying to reset my password but im not getting am email to reset it
#1252 [21:07] <kevin9> I checked spam nothing there and im sure im using the right email
#1253 [21:07] * kevin9 [webchat@c-67-175-85-119.hsd1.il.comcast.net] has quit. (Client Quit)
#1254 [21:09] <angel1> is anyone here actually helping?
#1255 [21:11] * hello [webchat@250.134-78-65.ftth.swbr.surewest.net] has joined #minecrafthelp
#1256 [21:12] <hello> hello I purchased minecraft back in 2012 and have played it over the years but now I forgot my password
#1257 [21:12] <hello> i was trying to do reset password but it would not send me the link to reset
#1258 [21:15] * HelpMeIfYouHaveTime [webchat@default-rdns.vocus.co.nz] has joined #minecrafthelp
#1259 [21:16] <HelpMeIfYouHaveTime> i cannot login in to minecraft, i just bought it yesterday
#1260 [21:21] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
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#1263 [21:23] <HelpMeIfYouHaveTime> [0721/115352.319:WARNING:dns_config_service_win.cc(669)] Failed to read DnsConfig.
#1264 [21:24] <HelpMeIfYouHaveTime> i looked at the log and this was an error
#1265 [21:27] * McHelp [webchat@cpe-70-122-215-203.tx.res.rr.com] has joined #minecrafthelp
#1266 [21:27] <McHelp> yo guys
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#1268 [21:28] * angel1 [~angel@c114-76-102-15.sunsh21.vic.optusnet.com.au] has joined #minecrafthelp
#1269 [21:28] * ladyvagarist [webchat@24-122-197-53.ae.cgocable.ca] has joined #minecrafthelp
#1270 [21:28] <McHelp> my Minecraft account doesn't work because it says invalid username and password even though I logged in earlier today
#1271 [21:29] <McHelp> also I cannot reset my password because I lost the email account access
#1272 [21:29] <McHelp> please help me.
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#1277 [21:36] <Rewosh> Hello. my computer doesn't have the "Byte-" something or other application and I still can't figure out how to get my minecraft to download from 1.14-1.14.4
#1278 [21:36] <Rewosh> Is there anything else I can do?
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#1281 [21:41] <HelpMeIfYouHaveTime> theres no one on this forum poitnless rip
#1282 [21:41] <ussr> ik
#1283 [21:42] <ussr> the website is saying i havnt got a copy
#1284 [21:42] * HelpMeIfYouHaveTime [webchat@default-rdns.vocus.co.nz] has quit. (Quit: webchat.esper.net)
#1285 [21:42] <ussr> but i bought on ages ago
#1286 [21:42] <ussr> but acccually quite recent
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#1291 [21:47] <JorjaAnn> <> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1292 [22:01] * Tonybc13 [webchat@162.cpe-186-70-227.gye.satnet.net] has joined #minecrafthelp
#1293 [22:03] <Tonybc13> Why i can't download Minecraft: Java Edition?
#1294 [22:07] * JulioElCrack [webchat@70.CMCD-186-66-26.gye.satnet.net] has joined #minecrafthelp
#1295 [22:07] <JulioElCrack> hi
#1296 [22:08] <JulioElCrack> this is my mistake
#1297 [22:15] <Tonybc13> When i'm downloading minecraft, i have the same problem... Failed to download file. Patchy 1-1.jar
#1298 [22:16] <JulioElCrack> I have the same problem
#1299 [22:17] <Tonybc13> i already check about incompatible software, but my pc doesn't have any of that software
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#1301 [22:19] <JulioElCrack> ?!
#1302 [22:19] <JorjaAnn> <> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1303 [22:22] * Tonybc13 [webchat@162.cpe-186-70-227.gye.satnet.net] has quit. (Quit: webchat.esper.net)
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#1305 [22:23] <JulioElCrack> .
#1306 [22:24] <DestroyerMario> so whenever i load up minecraft it just freezes on the mojang screen but after awhile it turned into a black screen whenever i log in what can i do to fix it?
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#1309 [23:00] * Sean_ [webchat@default-rdns.vocus.co.nz] has joined #minecrafthelp
#1310 [23:02] <Sean_> Hey im trying to access my Minecraft account from 2013, I know my email but dont have access to it and i dont remember my password or security questions and i dont know how i could possibly get it back
#1311 [23:17] * Sity [webchat@c-24-131-172-218.hsd1.mn.comcast.net] has joined #minecrafthelp
#1312 [23:17] * bubblue [webchat@h60.74.129.40.static.ip.windstream.net] has joined #minecrafthelp
#1313 [23:17] <bubblue> Hi there!
#1314 [23:17] <Sity> Hi
#1315 [23:18] <Sity> Im using the right email and password on my account and waited 24 hours to try logging in again and it didnt work
#1316 [23:18] <Sity> i need help
#1317 [23:18] <bubblue> Oh i have the same problem too
#1318 [23:18] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#1319 [23:19] <Sity> its very annoying
#1320 [23:19] <bubblue> I was gonna ask if my internet was something to do with it
#1321 [23:19] <bubblue> has*
#1322 [23:19] <Sity> nah i dont think so
#1323 [23:19] <Sity> did u get any response from mojang yet?
#1324 [23:20] <bubblue> sadly no
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#1326 [23:20] * woahJason-0 [webchat@d-146-168-238-62.ct.cpe.atlanticbb.net] has joined #minecrafthelp
#1327 [23:21] <bigbang> I was trying to log into my server and I got the failed to connect to server io.netty.channel.abstractchannel$annotatedconnectexception
#1328 [23:21] <bigbang> what can I do to fix this?
#1329 [23:22] * woahJason-0 [webchat@d-146-168-238-62.ct.cpe.atlanticbb.net] has quit. (Client Quit)
#1330 [23:22] <Sity> https://gaming.stackexchange.com/questions/316791/how-to-solve-the-io-netty-channel-abstractchannelannotatedconnectexception-co
#1331 [23:22] <Sity> big bang try reading that
#1332 [23:25] * Sity [webchat@c-24-131-172-218.hsd1.mn.comcast.net] has quit. (Quit: webchat.esper.net)
#1333 [23:25] * woahJason-0 [webchat@d-146-168-238-62.ct.cpe.atlanticbb.net] has joined #minecrafthelp
#1334 [23:26] <woahJason-0> I have looked at the minecraft support suggestions for answers to login failure, I can't even login to the minecraft website on my computer, but I am capable of doing so on mobile, is there any specific reasons as to why ?
#1335 [23:27] <bubblue> i have the same problem as woahjason and sity
#1336 [23:28] * Oishii [webchat@c-73-125-18-57.hsd1.fl.comcast.net] has joined #minecrafthelp
#1337 [23:29] * Sity [webchat@c-24-131-172-218.hsd1.mn.comcast.net] has joined #minecrafthelp
#1338 [23:29] <Sity> hello
#1339 [23:29] <Sity> is the guy who cant log in still here
#1340 [23:29] <Sity> i fixed it
#1341 [23:29] <woahJason-0> which one of us ?
#1342 [23:29] * Oishii [webchat@c-73-125-18-57.hsd1.fl.comcast.net] has quit. (Client Quit)
#1343 [23:29] <Sity> big bang
#1344 [23:30] <Sity> jason whats ur issue? i wonder if mine was the same
#1345 [23:30] <Sity> maybe i could help ya
#1346 [23:30] <woahJason-0> I do not have access to the website on my computer but I do on mobile and I was just curious as too why.
#1347 [23:30] <bubblue> wait
#1348 [23:30] <bubblue> sity how did you do it
#1349 [23:31] <Sity> what was ur issue bubblue?
#1350 [23:31] <bubblue> the same issue as yours
#1351 [23:31] <bubblue> not being able to log in from the website
#1352 [23:31] <Sity> thats woah jasons lol
#1353 [23:31] <Sity> i couldnt even get into my game
#1354 [23:31] <woahJason-0> wait you too ?
#1355 [23:32] <bubblue> yeah
#1356 [23:32] * Joseph [webchat@172-4-75-243.lightspeed.mmphtn.sbcglobal.net] has joined #minecrafthelp
#1357 [23:32] <Sity> can u guys still play on ur java version?
#1358 [23:32] <bubblue> im trying to buy java
#1359 [23:33] <Sity> ah
#1360 [23:33] <woahJason-0> I can't launch it, I press play but the game doesn't show anywhere
#1361 [23:33] <Joseph> tried tojoin the hypixel version on PC
#1362 [23:34] <bigbang> yeah I justnfigured out the issue
#1363 [23:35] <Sity> does anyone here have the issue where you are using the correct email and password but it no work?
#1364 [23:35] <Sity> oh ur good bigbang?/
#1365 [23:35] <bigbang> yep
#1366 [23:35] <Sity> k good
#1367 [23:35] <bigbang> thanks for the help!
#1368 [23:35] <Sity> was making sure u were all good
#1369 [23:35] * bigbang [webchat@97.101.21.11] has quit. (Quit: webchat.esper.net)
#1370 [23:35] <Sity> lol i used an alt thingie that was my problem
#1371 [23:35] <woahJason-0> Oh I have that issue sit lol
#1372 [23:36] <DestroyerMario> im still wondering why my mc goes black when i launch it
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#1375 [23:37] * Sity [webchat@c-24-131-172-218.hsd1.mn.comcast.net] has quit. (Quit: webchat.esper.net)
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#1379 [23:49] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1380 [23:55] * Lokolambax [webchat@179.56.193.79] has joined #minecrafthelp
#1381 [23:55] <Lokolambax> Hi, i need help to login in minecraft.net
#1382 [23:56] <Lokolambax> i have a mojang account, but i cannot login in minecraft.net
#1383 [23:59] * Lokolambax7 [webchat@179.56.193.79] has joined #minecrafthelp