#MinecraftHelp > 2019-07-23
#1 [00:17] * josh_james [webchat@host-92-1-95-6.as43234.net] has joined #minecrafthelp
#2 [00:17] <josh_james> hi
#3 [00:18] * Hiaan [webchat@177.207.87.194.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#4 [00:18] <josh_james> im having an issue with locating external servers on the windows 10 edition of minecraft when using the correct ip adress and i was wondering if i could have some help fixing this
#5 [00:20] * nanis [webchat@c-67-187-183-96.hsd1.ca.comcast.net] has joined #minecrafthelp
#6 [00:21] <josh_james> is anyone able to help me?
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#8 [00:22] <nanis> I haven't played minecraft in years and originally downloaded onto a different computer. I got it from card bought at the store and redeemed it. Well, I'm trying to move that account (which hasn't been touched in a while, but I managed to migrate it) to a different computer but all i get is demo
#9 [00:22] <nanis> can someone help?
#10 [00:27] * Bot_Chicken [webchat@69-110-140-122.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#11 [00:28] <Bot_Chicken> i have made a minecraft account but it wont let me into it
#12 [00:28] <Bot_Chicken> ive had my friend to even go in to my account and it worked
#13 [00:28] <Bot_Chicken> but when i try to log in it doesnt work
#14 [00:28] <Bot_Chicken> what do i do
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#17 [00:54] <Sanjot> hello
#18 [00:54] <Bot_Chicken> sup
#19 [00:54] <Sanjot> Okay so I just bought minecraft and I was able to purchase it
#20 [00:55] <Sanjot> but on the launcher it says the username or password is invalid
#21 [00:55] <Sanjot> but i've done a password reset
#22 [00:55] <Bot_Chicken> lemme guess it doesnt let u log in
#23 [00:55] <Bot_Chicken> same
#24 [00:55] <Sanjot> yeah
#25 [00:55] <Bot_Chicken> thats y i came here
#26 [00:55] <Sanjot> yeah and i dont know why
#27 [00:55] <Bot_Chicken> same
#28 [00:56] <Bot_Chicken> and these people arent responding
#29 [00:56] <Sanjot> its annoying because i wanna play with my friends
#30 [00:56] <Bot_Chicken> ive been here almost 30 to and hour
#31 [00:56] <Bot_Chicken> same
#32 [00:56] <Sanjot> oh my
#33 [00:56] <Bot_Chicken> honestly
#34 [00:56] * nanis [webchat@c-67-187-183-96.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#35 [00:56] <Sanjot> its probably because its so late
#36 [00:56] <Bot_Chicken> they arent helping
#37 [00:56] <Bot_Chicken> its 11 i guess
#38 [00:56] <Bot_Chicken> but cmon man
#39 [00:56] <Bot_Chicken> this is a known game
#40 [00:56] <Sanjot> yeah true
#41 [00:57] <Bot_Chicken> y is it having a simple problem
#42 [00:57] <Bot_Chicken> i bascially got scammed
#43 [00:57] <Bot_Chicken> we both
#44 [00:57] <Sanjot> well if you havent gotten a response then i probably wont either
#45 [00:57] <Bot_Chicken> :(
#46 [00:57] * Absol kicked Bot_Chicken from #minecrafthelp (Reason: ot_Chicken :Stop spamming)
#47 [00:57] <Sanjot> I just wanna play :(
#48 [00:58] <Sanjot> can someone help me please
#49 [00:58] <Sanjot> absol can you help me?
#50 [01:00] <Sanjot> welp
#51 [01:00] <Sanjot> goodbye then
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#53 [01:00] * Bot_Chicken [webchat@69-110-140-122.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#54 [01:01] <Bot_Chicken> hello
#55 [01:03] <needhelp> hello
#56 [01:03] <needhelp> still need help
#57 [01:03] <needhelp> cant even start the game
#58 [01:04] <Bot_Chicken> lmao
#59 [01:04] <Bot_Chicken> bro we need help
#60 [01:04] <Bot_Chicken> HELP US
#61 [01:05] <needhelp> has an anyone even recieved some help
#62 [01:06] <needhelp> literally joined this chat room 04:51 still havent gotten any
#63 [01:08] <Bot_Chicken> qlmao
#64 [01:10] * cat [webchat@cpe-173-173-198-59.rgv.res.rr.com] has joined #minecrafthelp
#65 [01:12] <cat> my world has not stopped raining. its been 6 days in game. I've tried commands but it has not made a difference. How do I fix this issue?
#66 [01:12] <Bot_Chicken> aye at least u can play
#67 [01:12] <Bot_Chicken> i cant even log in
#68 [01:12] <Bot_Chicken> and i just bought minecraft
#69 [01:14] <cat> Yeah. I've restarted the game and slept in the game bed and nothing.
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#72 [01:26] * Xephael [webchat@ext-nat-1-g-1-2-80.mmu.edu.my] has joined #minecrafthelp
#73 [01:26] <Xephael> hello?
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#75 [01:42] * Waffle [webchat@207.189.24.149] has joined #minecrafthelp
#76 [01:44] <Waffle> Hey, does anyone know how to resolve the "invalid username or password" error after migrating an old Minecraft account to a Mojang one?
#77 [01:53] <needhelp> anyone know how to fix the unable to create directory when starting minecraft?
#78 [01:53] <needhelp> step6.ogg
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#82 [02:03] <Da_nek> Hello
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#84 [02:21] * No2ody [webchat@188.49.175.36] has joined #minecrafthelp
#85 [02:22] <No2ody> my minecraft crashes when i join a server
#86 [02:22] <No2ody> any solutions
#87 [02:22] <No2ody> ?
#88 [02:32] <Greymagic27> ??> needhelp av/adwcleaner
#89 [02:32] <Mightyena> needhelp: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#90 [02:32] <Mightyena> needhelp: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#91 [02:32] <Greymagic27> ??> No2ody launcher/log
#92 [02:32] <Mightyena> No2ody: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#93 [02:36] * Frothon_ [webchat@62.201.243.245] has joined #minecrafthelp
#94 [02:37] <Frothon_> Is AFK fish farming ,iron farming (etc.) considered cheating
#95 [02:38] <Greymagic27> Frothon_, Hi. It's not, but if you're playing on the server you'll need to see if they allow AFK fishing and iron farming
#96 [02:38] <Frothon_> How do you know you ain’t a mojang helper
#97 [02:39] <Greymagic27> Frothon_, Because we're all volunteers here
#98 [02:39] <Greymagic27> ??> Frothon_ info/volunteer
#99 [02:39] <Mightyena> Frothon_: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#100 [02:41] <Frothon_> Ok so you are too sure it’s not cheating right (please be too sure I wanna play Minecraft legitimately without cheating) ?
#101 [02:41] <Greymagic27> It's not cheating, but some servers do ban it
#102 [02:41] <Frothon_> Final question you are TOOOOOO sure?
#103 [02:42] <Greymagic27> Frothon_, Yes.
#104 [02:43] <Frothon_> Ok thank you but can you help me with a bug in the game or should I report bugs to mojang support ?
#105 [02:43] <Greymagic27> Frothon_, Report bugs here: https://bugs.mojang.com/
#106 [02:43] <Frothon_> thanks
#107 [02:46] * myles [webchat@cpe-76-175-59-83.socal.res.rr.com] has joined #minecrafthelp
#108 [02:47] <myles> how can i fix windows 10 minecraft redeem code not working
#109 [02:47] <myles> it says it was already redeemed, but it never was
#110 [02:47] <myles> i received it and i tried using it but it didnt work
#111 [02:47] <Greymagic27> ??> myles account/send-email
#112 [02:47] <Mightyena> myles: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#113 [02:47] <Mightyena> myles: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#115 [02:48] <myles> i sent an email, but i didnt put a transaction id
#116 [02:48] <myles> is that ok?
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#118 [02:50] * Frothon [webchat@62.201.243.245] has joined #minecrafthelp
#119 [02:52] <Frothon> Is locking chickens in some glass and placing hoppers and chests underneath them to get eggs called Cheating
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#122 [02:53] <Greymagic27> Nothing in 'cheating' in minecraft. Just play the game how you want to play it. When playing servers, make sure to check their rules on automatic farms though
#123 [02:54] <Frothon> No I don’t agree with you I want to play the right way so Please answer my question
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#125 [02:55] <Frothon> Please Answer me As fast as possible
#126 [02:55] <Greymagic27> Frothon, There is no 'right way' to play. It's a sandbox game and singleplayer has no rules. Just play how you want to
#127 [02:56] <Frothon> Okay just answer my question aren’t you supposed to be helping
#128 [03:02] <Frothon> does mojang allow this?
#129 [03:02] <Greymagic27> Frothon, It's a singleplayer world, nothing is against the rules there. It's a sandbox game for a reason
#130 [03:02] <needhelp> i downloaded malwarebytes scanned and everything but still cant start minecraft
#131 [03:02] <Greymagic27> ??> needhelp launcher/log-txt
#132 [03:02] <Mightyena> needhelp: We need to see your full launcher log, which is created in the game directory.
#133 [03:02] <Mightyena> needhelp: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#136 [03:05] <needhelp> https://paste.ubuntu.com/p/mrJStVb3vs/
#137 [03:05] * Sneaky [webchat@n114-73-79-218.sbr1.nsw.optusnet.com.au] has joined #minecrafthelp
#138 [03:05] <needhelp> pasted it
#139 [03:06] <Greymagic27> ??> needhelp win/reinst/full
#140 [03:06] <Mightyena> needhelp: You may need to reinstall the locally installed files that Minecraft puts into place. To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein.
#141 [03:06] <Mightyena> needhelp: Next, go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall". Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download. Then, try running Minecraft again.
#142 [03:06] <Greymagic27> When you reinstall, don't change any install directories
#143 [03:07] <needhelp> ok ill try that thx a lot
#144 [03:07] <Sneaky> can someone help me? Im trying to buy minecraft but i keep getting an error message saying to check credit card info, however all of it is correct?
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#151 [03:13] <_KyRaaA_> Try To write all of the numbers and card informations mabe ?
#152 [03:13] <_KyRaaA_> Try again *
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#154 [03:19] <needhelp> finally i got mine to work thx for helping me!
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#158 [03:41] <Joshuacallaghan> Hello back in 2017 I got minecraft bedrock edition for my xbox one. I have bought skin packs and texture packs on the original minecraft Xbox one edition is there anyway I can transfer them over?
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#161 [04:35] * Rwylin [webchat@5ec134f5.skybroadband.com] has joined #minecrafthelp
#162 [04:36] <Rwylin> Still having issues launching minecraft, launcher output will still gives outputs 5 infos and then stop
#163 [04:38] <Rwylin> I tried running my minecraft offline and I got an error: Drivers does not seem to support openGL. What on earth does that mean?
#164 [04:41] * jay [webchat@c-73-223-78-199.hsd1.ca.comcast.net] has joined #minecrafthelp
#165 [04:43] <Rwylin> Does anyone have a solution for this? My game wont start up and the launcher only outputs this: https://paste.ubuntu.com/p/pCKcqX6Hqh/
#166 [04:44] <Rwylin> I've tried re-installing, running offline, repairing the launcher (Involves restarting PC) and ending one of the 2 instances in task manager
#167 [04:46] <Rwylin> It also outputs 10286 debugs which is aparently normal
#168 [04:47] * KB [webchat@cpe-172-192-208-83.qld.foxtel.net.au] has joined #minecrafthelp
#169 [04:49] <KB> Hey, i recently re-bought minecraft the other day via a gift card (i havent played since 1.4) and I activated the code through accounts.mojang. That worked fin but I can't log into minecraft.net (no error message) and in the launcher I get the "invalid user or pw" message. I have reset my password and tried a number of troubleshooting methods but t
#170 [04:49] <KB> o no avail.
#171 [04:49] <Rwylin> Is this a new account??
#172 [04:50] <KB> yeah it is, it was made a few weeks ago
#173 [04:50] <KB> was*
#174 [04:50] <Rwylin> Im guessing you login with your email?
#175 [04:50] <KB> yes
#176 [04:51] <Rwylin> Check to see if your typing it in correctly, put the details in a notepad then remove it to make sure your keys are working, mine sometimes dont
#177 [04:51] <KB> i can log into minecraft.net fine on my mobile phone but not my laptop
#178 [04:51] <Rwylin> Apart from that, dunno
#179 [04:51] <KB> ill see if that works
#180 [04:51] <Rwylin> Theres a bug that sometimes does this, the mojang support page says wait 24 hours, if not contact customer support
#181 [04:52] <KB> i have waited the 24 hours and it didnt work. I put in a support ticket earlier but it says theyre still trying to resolve stuff from late may so i thought id give this a go
#182 [04:53] <Rwylin> I thik the operators and voices are AFK / Playing something. They may respond soon and are definitely better than me it these things. :P
#183 [04:53] <KB> its a bit frustrating because ive just spent this money on the game and i cant even play it
#184 [04:53] <Rwylin> think*
#185 [04:53] <Rwylin> Im having an issue where my game doesn't appear, the launcher outputs very little
#186 [04:54] <Rwylin> Plus, my accounts been leaked, so im waiting for mojang to get back to me
#187 [04:54] <Rwylin> If only I found out the email sooner to migrate it :P
#188 [04:54] <KB> that sounds real fun haha
#189 [04:54] <KB> i lost my old account years ago, i had it since alpha
#190 [04:55] <Rwylin> Actually, you can check here: https://bugs.mojang.com/projects/MCL/issues/MCL-11585?filter=allopenissues Its where people send bug reports, you may find a solution there
#191 [04:55] <Absol> Rwylin: Please keep it civil
#192 [04:55] <Rwylin> Sorry
#193 [04:55] <KB> ill have a look, cheers
#194 [04:56] <KB> what are the mojang support response times in general?
#195 [04:56] <KB> out of curiosity
#196 [04:57] <Rwylin> Dunno, its sorta unpredictable, I hear somepeople got a response in a week, 2 weeks but the support page says 2 months
#197 [04:57] <KB> i hope its soon, i dropped 35 bucks on it
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#199 [04:58] <Rwylin> Ouch, they will sort it out eventually, make sure you still have the gift card code, if they ask for it, then it makes the whole thing easier
#200 [04:59] <KB> yeah ive still got it
#201 [04:59] <Rwylin> Good, they can then confirm you own the account, and can help change details
#202 [05:00] <KB> the strange thing is that no account can log into the website or launcher and ive tried different browsers
#203 [05:00] <KB> but it works on my phone
#204 [05:00] <Rwylin> Thats odd, I can't really think of anything
#205 [05:01] <Rwylin> Im gonna search for any solutions, aparently my "drivers dont seem to support OpenGL"
#206 [05:01] <KB> thats strange
#207 [05:02] <Rwylin> Aparently its a common issue, googles telling me to try updating my drivers. Aparently it happens when upgrading to windows 10
#208 [05:04] <KB> was the update recent?
#209 [05:05] <Rwylin> I recently reset my computer, which wasn't long after upgrading
#210 [05:06] <KB> ah yeah
#211 [05:07] <Rwylin> Jeez thats alot of devices each with their own drivers
#212 [05:08] <KB> yeah, everything needs drivers to communicate
#213 [05:08] <Rwylin> I see, im gonna see if my computer can automatically update them all for me, it may be the issue
#214 [05:11] <Rwylin> Aparently the best drivers are currently installed
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#219 [05:14] <Rwylin> Ugh still nothing
#220 [05:15] <KB> same here
#221 [05:15] <KB> even technic launcher doesnt work
#222 [05:15] <KB> cant contact verification servers
#223 [05:15] <KB> im guessing ftb would be the same too
#224 [05:17] <Rwylin> I havent used technic launcher in ages... Because I dont login with my email, but back like years ago I loved to use it
#225 [05:17] <KB> technic was soooooo good
#226 [05:17] * Hannah [webchat@58-84-204-88.r.fuzenet.com.au] has joined #minecrafthelp
#227 [05:19] <Rwylin> I found a solution saying to set my java executable file to run java.exe
#228 [05:19] <Hannah> I am having problems with my minecraft realms. Also others I join. Basically it will disconnect me / time me out after a minute or so. Sometimes it's less. This happens like 2-3 days a week and other times its completely fine. My internet download speed is like 80 so theres no actual connection problem... Anyone know what to do?
#229 [05:20] <Rwylin> Maybe the realms servers were having issues
#230 [05:20] <Greymagic27> KB, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#231 [05:20] <Greymagic27> ??> KB tools/hjt
#232 [05:20] <Mightyena> KB: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#233 [05:20] <Mightyena> KB: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#234 [05:21] <Hannah> It's been like this for weeks now though, and I have actually reinstalled minecraft but no fix
#235 [05:21] <Rwylin> I've been trying to run minecraft but the game doesn't open and the launcher outputs this: https://paste.ubuntu.com/p/pCKcqX6Hqh/
#236 [05:22] <Greymagic27> ??> Rwylin launcher/log-txt
#237 [05:22] <Mightyena> Rwylin: We need to see your full launcher log, which is created in the game directory.
#238 [05:22] <Mightyena> Rwylin: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#239 [05:22] <Greymagic27> Hannah, I'm afraid I'm not the best on these sort of connection issues. I'd recommend you speak to your ISP as it may be an issue on their end
#240 [05:24] <Hannah> Hmm I did speak to my internet provider and it's all running top speed
#241 [05:24] <Greymagic27> Hannah, I'd like to make sure nothing on your PC is causing the issue. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#242 [05:24] <Greymagic27> ??> Hannah tools/hjt
#243 [05:24] <Mightyena> Hannah: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#244 [05:24] <Mightyena> Hannah: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#245 [05:25] <Rwylin> https://paste.ubuntu.com/p/TcnzhSDnp4/
#246 [05:25] <Greymagic27> ??> Rwylin av/adwcleaner
#247 [05:25] <Mightyena> Rwylin: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#248 [05:25] <Mightyena> Rwylin: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#249 [05:25] * Rwylin [webchat@5ec134f5.skybroadband.com] has quit. (Quit: webchat.esper.net)
#250 [05:26] * sghh_ [webchat@47.77.63.188.dynamic.wline.res.cust.swisscom.ch] has joined #minecrafthelp
#251 [05:28] <sghh_> hi I keep getting the message invalid username or password on the Minecraft launcher I have tried waiting 24 hrs,changing my password and even using a new account and when I try to login in the site it just doesn't load
#252 [05:28] <Greymagic27> ??> sghh_ tools/hjt
#253 [05:28] <Mightyena> sghh_: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#254 [05:28] <Mightyena> sghh_: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#255 [05:28] <Hannah> It's just extracting the file and wont let me open it
#256 [05:28] <Hannah> I am on Mac- do i need a different version or?
#257 [05:29] <Greymagic27> Hannah, Ah you're on a mac. That makes it even harder for me as I don't know much about macs :P
#258 [05:29] <Hannah> well oof xD
#259 [05:29] <Greymagic27> Would you mind waiting for another volunteer to logon who knows something about macs?
#260 [05:29] <Hannah> Yeah not a problem
#261 [05:35] <sghh_> how do I give u the link
#262 [05:36] <Greymagic27> sghh_, Just send the URL here
#263 [05:36] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has quit. ()
#264 [05:37] <sghh_> actually how do I get my link
#265 [05:37] <sghh_> im sorry If im pretty bad at this
#266 [05:37] <Greymagic27> ??> sghh_ paste
#267 [05:37] <Mightyena> sghh_: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#268 [05:38] * Rwylin [webchat@5ec134f5.skybroadband.com] has joined #minecrafthelp
#269 [05:38] <Rwylin> I ran the anti-virus and restarted my computer, now what do I do?
#270 [05:38] <sghh_> https://paste.ubuntu.com/p/kFSDQQsxQ4/ I think this is it
#271 [05:38] <Greymagic27> Rwylin, Could you try minecraft now?
#272 [05:38] <Rwylin> Ok
#273 [05:39] <Greymagic27> ??> sghh_ win/hosts/edit
#274 [05:39] <Mightyena> sghh_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#275 [05:39] <Mightyena> sghh_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#276 [05:39] <Greymagic27> sghh_, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#277 [05:39] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#278 [05:41] <KB> Mightyena https://paste.ubuntu.com/p/4vzhzFphnR/
#279 [05:41] <Greymagic27> ??> KB win/hosts/edit
#280 [05:41] <Mightyena> KB: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#281 [05:41] <Mightyena> KB: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#282 [05:41] <Greymagic27> KB, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#283 [05:42] <sghh_> how do I know if my file is saved
#284 [05:42] <Greymagic27> sghh_, Press CTRL+S. that will save the file in the same place
#285 [05:42] <sghh_> and where do I change my Minecraft passeord
#286 [05:43] <sghh_> thx
#287 [05:43] <Rwylin> Hang on, the output now gives me 8 infos and 1 fatal, can you send me that pastebin link again?
#288 [05:43] <Greymagic27> ??> sghh_ account/reset-password
#289 [05:43] <Mightyena> sghh_: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#290 [05:43] <Mightyena> sghh_: If you use minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#291 [05:43] <Greymagic27> Rwylin, https://paste.ubuntu.com
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#293 [05:44] * Paul [webchat@5-231-145-131.ktk-ip.de] has joined #minecrafthelp
#294 [05:44] <KB> Mightyena that worked! thank you so much
#295 [05:44] <Paul> Hello, i cant login since the launcher got redone
#296 [05:45] <Greymagic27> KB, No problem. Make sure to change your password if you've not done already and don't use MCLeaks again
#297 [05:45] <Greymagic27> ??> Paul tools/hjt
#298 [05:45] <Mightyena> Paul: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#299 [05:45] <Mightyena> Paul: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#300 [05:45] <Paul> i tried again multiple times over the last few weeks, even reset my password alotta time
#301 [05:45] <Paul> never worked
#302 [05:45] <Rwylin> https://paste.ubuntu.com/p/MVwy6YCptM/
#303 [05:45] <Greymagic27> ??> Rwylin win/dxdiag
#304 [05:45] <Mightyena> Rwylin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#305 [05:46] * KB [webchat@cpe-172-192-208-83.qld.foxtel.net.au] has quit. (Quit: webchat.esper.net)
#306 [05:46] <sghh_> thank u guys sooooo much I think it worked if it didn't ill come back lol ily
#307 [05:47] <Rwylin> https://paste.ubuntu.com/p/gnSfRD2mBg/
#308 [05:47] * Dark_Ville [webchat@dhcp-077-251-133-087.chello.nl] has joined #minecrafthelp
#309 [05:48] <Greymagic27> Rwylin, That PC is well below the needed specs for minecraft. Either buy a new GPU (if using a desktop PC) or look into buying a new PC all together https://help.mojang.com/customer/en/portal/articles/325948-minecraft-java-edition-system-requirements
#310 [05:48] <Dark_Ville> Hey, i can't login on the website/the launcher
#311 [05:48] <Greymagic27> ??> Dark_Ville tools/hjt
#312 [05:48] <Mightyena> Dark_Ville: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#313 [05:48] <Mightyena> Dark_Ville: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#314 [05:48] <Rwylin> Ah, ok, this is an old PC so I'll wait for my dad to fix my laptop, thanks guys
#315 [05:48] * Rwylin [webchat@5ec134f5.skybroadband.com] has quit. (Quit: webchat.esper.net)
#316 [05:49] <Dark_Ville> https://paste.ubuntu.com/p/TjwkTJ3PKq/
#317 [05:49] <Greymagic27> ??> Dark_Ville win/hosts/edit
#318 [05:49] <Mightyena> Dark_Ville: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#319 [05:49] <Mightyena> Dark_Ville: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#320 [05:49] <Greymagic27> Dark_Ville, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#321 [05:50] <Paul> my hijackthis output: https://pastebin.com/fAz3ueUF
#322 [05:50] <Greymagic27> Paul, Disable NordVPN
#323 [05:50] <Greymagic27> ??> Paul av/kaspersky
#324 [05:50] <Mightyena> Paul: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: https://support.kaspersky.com/9927#block1
#325 [05:51] <Paul> NordVPN is off
#326 [05:51] <Greymagic27> Paul, Could you try uninstalling it? If you can't find encrypted connections also uninstall kaspersky
#327 [05:51] * Paul [webchat@5-231-145-131.ktk-ip.de] has quit. (Quit: webchat.esper.net)
#328 [05:52] * Paul [webchat@5-231-145-131.ktk-ip.de] has joined #minecrafthelp
#329 [05:52] <Dark_Ville> Ty
#330 [05:53] * Hannah [webchat@58-84-204-88.r.fuzenet.com.au] has quit. (Quit: webchat.esper.net)
#331 [05:53] <Paul> i disabled kaspersky and nordvpn and it still doesn't work
#332 [05:53] <Greymagic27> Paul, Can you uninstall both?
#333 [05:53] <Paul> i will try
#334 [05:54] * Katie [webchat@42.115.105.115] has joined #minecrafthelp
#335 [05:54] <Katie> Hi
#336 [05:55] * Katie is now known as Guest78949
#337 [05:55] <Guest78949> How can i put the security questions on my account if i can't access my verified email?
#338 [05:56] <Greymagic27> ??> Guest78949 account/send-email
#339 [05:56] <Mightyena> Guest78949: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#340 [05:56] <Mightyena> Guest78949: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#341 [05:57] <Guest78949> yes, ive already sent an email
#342 [05:57] <Greymagic27> Guest78949, Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#343 [05:57] <Guest78949> okay thank you!
#344 [05:58] * JustCallMeSomeone [webchat@176.205.43.120] has joined #minecrafthelp
#345 [05:59] <JustCallMeSomeone> hello any moderators online
#346 [05:59] <JustCallMeSomeone> actually never mind
#347 [05:59] * JustCallMeSomeone [webchat@176.205.43.120] has quit. (Client Quit)
#348 [05:59] <Greymagic27> JustCallMeSomeone, Hi. Anything we can help with?
#349 [06:00] * aidan [webchat@host86-153-145-9.range86-153.btcentralplus.com] has joined #minecrafthelp
#350 [06:00] <aidan> hi y minecraft keeps crashing i added a texture pack and now it crashes
#351 [06:00] <aidan> hi y minecraft keeps crashing i added a texture pack and now it crashes
#352 [06:01] * Guest78949 [webchat@42.115.105.115] has left #minecrafthelp
#353 [06:01] <aidan> someone help
#354 [06:01] * aidan [webchat@host86-153-145-9.range86-153.btcentralplus.com] has quit. (Client Quit)
#355 [06:02] * aidan [webchat@host86-153-145-9.range86-153.btcentralplus.com] has joined #minecrafthelp
#356 [06:02] <aidan> my minecraft keeps crashing after i added a texture pack help
#357 [06:02] * aidan [webchat@host86-153-145-9.range86-153.btcentralplus.com] has quit. (Client Quit)
#358 [06:20] * Me4502 [~Me4502@irc.spongepowered.org] has quit. (Ping timeout: 190 seconds)
#359 [06:22] * Me4502 [~Me4502@irc.spongepowered.org] has joined #minecrafthelp
#360 [06:24] * MPRBuster [webchat@ip184-184-174-68.br.br.cox.net] has joined #minecrafthelp
#361 [06:27] <MPRBuster> Hi. I've had a minecraft account for a very long time, but a couple days ago, I tried to log in only to be greeted with a message about having an incorrect username or password. But now, I'm using the email that I thought was connected to my account but its not connected to my account (my in-game name is MPRBuster) and the account connected with my
#362 [06:27] <MPRBuster> email only brings me to the demo. I'm completely devastated. The worlds that I had, I had spent hundreds of hours on. Can someone help me?
#363 [06:30] * JustCallMeSomeone [webchat@176.205.43.120] has joined #minecrafthelp
#364 [06:32] * JustCallMeSomeone [webchat@176.205.43.120] has quit. (Client Quit)
#365 [06:32] * Marzenia [~marzenia@cuddles.missmarzenia.com] has joined #minecrafthelp
#366 [06:36] * MPRBuster [webchat@ip184-184-174-68.br.br.cox.net] has quit. (Quit: webchat.esper.net)
#367 [06:40] * sghh_ [webchat@47.77.63.188.dynamic.wline.res.cust.swisscom.ch] has quit. (Quit: webchat.esper.net)
#368 [06:45] * in-need [webchat@122.104.198.201] has joined #minecrafthelp
#369 [06:47] <in-need> Why does my Minecraft crash when I launch it and it says it "the game crashed whilst mouseclicked event handler" and how do i fix it?
#370 [07:00] * Paul [webchat@5-231-145-131.ktk-ip.de] has joined #minecrafthelp
#371 [07:01] <Paul> my login still doesn't work: https://pastebin.com/gj26KJpQ
#372 [07:02] * mcgp [webchat@178-118-137-25.access.telenet.be] has quit. (Quit: webchat.esper.net)
#373 [07:04] <Paul> i am getting the "invalid username or password" error
#374 [07:05] * ReDNoSH [webchat@189-69-99-22.dsl.telesp.net.br] has joined #minecrafthelp
#375 [07:07] <ReDNoSH> do not login
#376 [07:08] <ReDNoSH> can't support it to check what's happening with my account
#377 [07:08] <ReDNoSH> #minecrafthelp can't support it to check what's happening with my account
#378 [07:11] * ReDNoSH [webchat@189-69-99-22.dsl.telesp.net.br] has quit. (Quit: webchat.esper.net)
#379 [07:11] * Calvin6 [webchat@cpc1-stok18-2-0-cust280.1-4.cable.virginm.net] has joined #minecrafthelp
#380 [07:12] <Calvin6> Hey my minecraft crashes when i launch it
#381 [07:30] * funcraft111 [webchat@IGLD-83-130-90-77.inter.net.il] has joined #minecrafthelp
#382 [07:31] * steve [webchat@ppp-121-215.26-151.wind.it] has joined #minecrafthelp
#383 [07:31] <steve> Hi, I recently reset my computer and wanted to redownload Minecraft. But I can't do this because it asks for a parent's permission even if I'm over the minimum age. Could you help me?
#384 [07:31] <funcraft111> I downloaded the launcher and when i try to play the game crashes. what can i do?
#385 [07:32] * funcraft111 [webchat@IGLD-83-130-90-77.inter.net.il] has quit. (Client Quit)
#386 [07:33] * Ret_wooosh [webchat@dslb-002-205-177-095.002.205.pools.vodafone-ip.de] has joined #minecrafthelp
#387 [07:37] <Ret_wooosh> I entered my paysafecard code and confirmed it but an issue occured and when i reloaded the site my credit has been debitet but on the minecraft site the purchase is still progressing. The paysafecard website says if such an error occurs I should contact the support but on the technical support of mojang stands paysafecards can´t be refunded. Is th
#388 [07:37] <Ret_wooosh> ere any way to help?
#389 [07:37] * Hello1502HD [kiwiirc@p4FD0358B.dip0.t-ipconnect.de] has joined #minecrafthelp
#390 [07:37] * Espercorn kicked Hello1502HD from #minecrafthelp (Reason: ello1502HD :Banned: Please use our official client: https://minecraftirc.net/minecrafthelp/landing)
#391 [07:38] * Needhelp [webchat@171.50.139.184] has joined #minecrafthelp
#392 [07:39] <Needhelp> While i am logging in through minecraft launcher it says i am not online even when i am
#393 [07:40] * Needhelp [webchat@171.50.139.184] has quit. (Client Quit)
#394 [07:49] * Freg_Weetlebee [webchat@b01bf6da.bb.sky.com] has joined #minecrafthelp
#395 [07:50] <Freg_Weetlebee> My friend is having trouble logging into minecraft
#396 [07:50] <Freg_Weetlebee> i am able to login to his account from my pc but he is unable to
#397 [07:52] * funcraft111 [webchat@IGLD-83-130-87-63.inter.net.il] has joined #minecrafthelp
#398 [07:53] <Freg_Weetlebee> any help?
#399 [07:56] * neon [webchat@97e3ea93.skybroadband.com] has joined #minecrafthelp
#400 [07:57] <neon> i cant log into my account and its been over 24 hours
#401 [07:59] * steve [webchat@ppp-121-215.26-151.wind.it] has quit. (Quit: webchat.esper.net)
#402 [08:02] <Freg_Weetlebee> same
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#409 [08:46] * Realendermann [webchat@p5DC79334.dip0.t-ipconnect.de] has joined #minecrafthelp
#410 [08:47] <Realendermann> my minecraft has not start
#411 [08:54] * CasualJ90 [webchat@d-72-28-181-211.sc.cpe.atlanticbb.net] has joined #minecrafthelp
#412 [08:55] <CasualJ90> I am trying to run the latest version of minecraft on Linux Mint 18.1 cinnamon and it crashes before it starts up. It gives me the following crash report. I'm new to Linux and not sure how to go about fixing this.
#413 [08:59] <CasualJ90> I'm not sure how to post the crash report on here either.
#414 [09:01] * No2ody [webchat@188.49.175.36] has joined #minecrafthelp
#415 [09:01] <No2ody> hello?
#416 [09:01] * mertkiyak [webchat@dslb-088-065-078-137.088.065.pools.vodafone-ip.de] has joined #minecrafthelp
#417 [09:02] <No2ody> minecraft crashes when i enter a world, i need a fix
#418 [09:02] * mertkiyak [webchat@dslb-088-065-078-137.088.065.pools.vodafone-ip.de] has quit. (Client Quit)
#419 [09:02] <Realendermann> jes
#420 [09:04] <Realendermann> hello
#421 [09:04] * CasualJ90 [webchat@d-72-28-181-211.sc.cpe.atlanticbb.net] has quit. (Quit: webchat.esper.net)
#422 [09:04] <Realendermann> my minecraft has start not#
#423 [09:05] <Realendermann> have a not order for minecraft
#424 [09:12] * Sven [webchat@82-203-142-74.bb.dnainternet.fi] has joined #minecrafthelp
#425 [09:12] <Greymagic27> Realendermann, Hey. What's the issue?
#426 [09:13] <Sven> I have 1 or 2 fps when playing minecraft before i had over 60
#427 [09:13] <Sven> can you help whit this problem?
#428 [09:13] <Realendermann> okay
#429 [09:13] <Greymagic27> Sven, Hey. FPS issues aren't really my forte so I'm unable to help there. Would you mind waiting for another volunteer to come online who knows something about that?
#430 [09:13] <Sven> no problem
#431 [09:14] <Realendermann> minecraft has start not have not minecraft oreder
#432 [09:14] <Greymagic27> ??> Realendermann launcher/log
#433 [09:14] <Mightyena> Realendermann: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#434 [09:16] * Realendermann [webchat@p5DC79334.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#435 [09:18] * jeroen [webchat@213.219.152.221] has joined #minecrafthelp
#436 [09:18] <jeroen> Hi
#437 [09:18] <Greymagic27> jeroen, Hello. How can we help?
#438 [09:19] <neon> hello
#439 [09:19] <Greymagic27> neon, Hello. How can we help?
#440 [09:19] <neon> i cant log into my account and i waited 24 hours and i still cant log in
#441 [09:19] <Greymagic27> ??> neon tools/hjt
#442 [09:19] <Mightyena> neon: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#443 [09:19] <Mightyena> neon: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#444 [09:20] <jeroen> So, in 2012 I bought Minecraft I'm not sure what kind of account I have but I'm unable to login anymore. Also, when I request an email to reset it I'm not receiving it. (double checked spam etc)
#445 [09:21] <Greymagic27> jeroen, What does it say when you try to login?
#446 [09:21] <jeroen> at which URL? https://account.mojang.com/login?
#447 [09:22] <Greymagic27> jeroen, Where does it happen?
#448 [09:23] <jeroen> I'm unable to login on the mojang url of the minecraft one
#449 [09:24] <Greymagic27> jeroen, Could you try to login to that and tell me the message it gives you?
#450 [09:24] <jeroen> Sure
#451 [09:24] <jeroen> on my.minecraft.com I'm getting invalid password
#452 [09:24] <Greymagic27> jeroen, I'd like to run a check and see if any programs on your PC could be causing this issue. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#453 [09:25] <Greymagic27> ??> jeroen tools/hjt
#454 [09:25] <Mightyena> jeroen: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#455 [09:25] <Mightyena> jeroen: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#456 [09:25] <jeroen> But...it's a login issue
#457 [09:26] <Greymagic27> jeroen, It's a common occurrence that programs on your PC can cause problems when you try to login
#458 [09:27] <neon> Mightyena https://paste.ubuntu.com/p/xyZ3GTGKwj/
#459 [09:27] <Greymagic27> ??> neon av/norton
#460 [09:27] <Mightyena> neon: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Malwarebytes as an alternative. See ?? av/malwarebytes
#461 [09:27] <Greymagic27> ??> neon av/adwcleaner
#462 [09:27] <Mightyena> neon: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#463 [09:27] <Mightyena> neon: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#464 [09:27] * jeroen [webchat@213.219.152.221] has quit. (Quit: webchat.esper.net)
#465 [09:28] <neon> are you sure bc i have another account that works fine with Nortons on the computer
#466 [09:29] <Greymagic27> neon, Norton is incompatible with minecraft and known to cause your issue
#467 [09:29] <neon> alright ill do it now
#468 [09:33] * PixelZ7 [webchat@ppp-171-97-221-210.revip8.asianet.co.th] has joined #minecrafthelp
#469 [09:36] <PixelZ7> Hi, I need some help. So I'm going to buy a digital gift code for one of my friend (I already did it twice in 2017 and 2018) but now the store directed to Amazon and I dont want to buy it from there (also the product is currently unavailable) is there a way to buy a digital gift code in Mojang/Minecraft site itself?
#470 [09:36] <Greymagic27> PixelZ7, Hey. As far as I know there isn't
#471 [09:37] <PixelZ7> so no way to buy it NOT on amazon? :(
#472 [09:37] <Greymagic27> PixelZ7, I'm afraid not.
#473 [09:38] <PixelZ7> I used to buy it directly from the site, why did it change... thats unfortunate
#474 [09:38] <PixelZ7> anyway, thanks for clearing that up
#475 [09:38] <Greymagic27> PixelZ7, You can still buy minecraft from the site. It's only the giftcodes you have to buy from amazon
#476 [09:38] * xGodTaku [webchat@87.214.237.159] has joined #minecrafthelp
#477 [09:38] <xGodTaku> Hello
#478 [09:39] <PixelZ7> alright, thanks for the info. I'll get going now
#479 [09:39] <Greymagic27> xGodTaku, Hey. How can we help?
#480 [09:39] <xGodTaku> I cant log into my account i know for sure that i wrote it correct can you help me ?
#481 [09:39] <xGodTaku> I cant log into my account i know for sure that i wrote it correct can you help me ?
#482 [09:39] * PixelZ7 [webchat@ppp-171-97-221-210.revip8.asianet.co.th] has left #minecrafthelp
#483 [09:39] <Greymagic27> ??> xGodTaku tools/hjt
#484 [09:40] <Mightyena> xGodTaku: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#485 [09:40] <Mightyena> xGodTaku: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#486 [09:41] <xGodTaku> I dont trust this is there an other way to help ?
#487 [09:42] <Greymagic27> xGodTaku, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information.
#488 [09:42] <Greymagic27> If you still don't like the sound of that tool, there is another one which I'll link below which will do the same thing
#489 [09:42] <Greymagic27> ??> xGodTaku tools/otl
#490 [09:42] <Mightyena> xGodTaku: OldTimer's List-It is a replacement for HijackThis when more through diagnosis of the computer is needed. Run a scan (not a Quick Scan), wait for it to finish (may take 15 minutes or so), then a notepad window will pop up. Copy everything inside, and paste it on https://paste.ubuntu.com.
#491 [09:42] <Mightyena> xGodTaku: Download OTL here: https://oldtimer.geekstogo.com/OTL.exe
#492 [09:42] * xGodTaku [webchat@87.214.237.159] has quit. (Client Quit)
#493 [09:43] * Paul [webchat@5-231-145-131.ktk-ip.de] has quit. (Quit: webchat.esper.net)
#494 [09:44] * xGodTaku [webchat@87.214.237.159] has joined #minecrafthelp
#495 [09:44] <xGodTaku> hello
#496 [09:44] * Sven [webchat@82-203-142-74.bb.dnainternet.fi] has joined #minecrafthelp
#497 [09:45] <Greymagic27> xGodTaku, Hey. Do you need those steps again?
#498 [09:45] <xGodTaku> yes please im on my pc now
#499 [09:45] * neon [webchat@97e3ea93.skybroadband.com] has quit. (Quit: webchat.esper.net)
#500 [09:46] <xGodTaku> hello ?
#501 [09:47] <Greymagic27> ??> xGodTaku tools/hjt
#502 [09:47] <Mightyena> xGodTaku: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#503 [09:47] <Mightyena> xGodTaku: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#504 [09:50] * TimmyG [webchat@106-68-141-203.dyn.iinet.net.au] has joined #minecrafthelp
#505 [09:50] <TimmyG> Hello :)
#506 [09:50] <xGodTaku> https://paste.ubuntu.com/p/WcjTSSCCxC/
#507 [09:50] <xGodTaku> there
#508 [09:50] <xGodTaku> what do i do now ?
#509 [09:51] <TimmyG> I need some help with my account :(
#510 [09:56] <xGodTaku> hello ?
#511 [09:56] * xGodTaku [webchat@87.214.237.159] has quit. (Quit: webchat.esper.net)
#512 [10:00] * TimmyG [webchat@106-68-141-203.dyn.iinet.net.au] has quit. (Quit: webchat.esper.net)
#513 [10:00] * neon [webchat@97e3ea93.skybroadband.com] has joined #minecrafthelp
#514 [10:00] <neon> Mightyena im back after deleting Nortons
#515 [10:01] * TechyScientist [webchat@199.212.55.162] has joined #minecrafthelp
#516 [10:02] <TechyScientist> Can I convert minecraft windows 10 worlds to java edition?
#517 [10:03] <neon> Mightyena
#518 [10:06] * JustCallMeSomeone [webchat@176.205.43.120] has joined #minecrafthelp
#519 [10:08] <neon> hello
#520 [10:10] * RysterB [webchat@adsl-72-146-14-239.shv.bellsouth.net] has joined #minecrafthelp
#521 [10:11] * Xavier [webchat@75-129-157-8.static.fdul.wi.charter.com] has joined #minecrafthelp
#522 [10:12] * Xavier [webchat@75-129-157-8.static.fdul.wi.charter.com] has quit. (Client Quit)
#523 [10:12] <RysterB> Hello my minecraft launcher is not updating it says download launcher and the progress bar will move 10% of the way and then another window comes up that says unable to update minecraft native launcher
#524 [10:13] * tough [webchat@173.239.199.205] has joined #minecrafthelp
#525 [10:13] <tough> I need help logging in to my account
#526 [10:14] * TheDoctor621 [webchat@199.179.200.146.dyn.plus.net] has joined #minecrafthelp
#527 [10:15] <TheDoctor621> How long does it take for Mojang to respond to emails on average?
#528 [10:15] <JustCallMeSomeone> 2 months
#529 [10:16] * tough [webchat@173.239.199.205] has quit. (Client Quit)
#530 [10:16] <TheDoctor621> Fr?
#531 [10:16] <JustCallMeSomeone> yup thats how long they took to reply to me'
#532 [10:16] * boorve [webchat@80-67-7-134-static.glesys.net] has joined #minecrafthelp
#533 [10:16] <JustCallMeSomeone> #MineCraftHelp] YES Mojang Support is currently dealing with a very large backlog of account support requests. NO We cannot offer any faster help for account related issues (forgotten emails/passwords/security questions, or the inability to receive reset emails for them), you will need to wait for Mojang support to assist you.
#534 [10:16] <TheDoctor621> Thats horrific
#535 [10:16] <JustCallMeSomeone> yeah
#536 [10:17] <RysterB> try a 3rd party launcher
#537 [10:17] <TheDoctor621> Man thats fucking bullshit
#538 [10:17] <Absol> TheDoctor621: Please keep it civil
#539 [10:17] <TheDoctor621> Hows that going to help
#540 [10:17] <TheDoctor621> When I require assistance with personal information
#541 [10:17] <neon> Absol can you help
#542 [10:18] <RysterB> its gonna help you not get kicked
#543 [10:18] <TheDoctor621> Seriously...
#544 [10:18] <boorve> hello. i got the game innstalled 2 days ago, but still i cant logg in to minecraft.net or the game launcher. have anybody an solution to my problem?
#545 [10:18] * RysterB [webchat@adsl-72-146-14-239.shv.bellsouth.net] has quit. (Quit: webchat.esper.net)
#546 [10:18] * RysterB [webchat@adsl-72-146-14-239.shv.bellsouth.net] has joined #minecrafthelp
#547 [10:19] <RysterB> my minecraft launcher is refusing to update
#548 [10:19] <boorve> it says wrong password or e-mail. but i can login to mojang with the same info
#549 [10:19] <TheDoctor621> Try a 3rd party launcher
#550 [10:20] <RysterB> sure which one
#551 [10:20] <neon> boorve ive got that
#552 [10:20] <neon> Absol were you gone
#553 [10:20] <TheDoctor621> Absol is a bot
#554 [10:20] <neon> you was here to tell someone to not use language but now your gone when i ask for helo
#555 [10:21] <TheDoctor621> Its
#556 [10:21] <TheDoctor621> a
#557 [10:21] <TheDoctor621> bot
#558 [10:21] * Absol kicked TheDoctor621 from #minecrafthelp (Reason: heDoctor621 :Stop spamming)
#559 [10:21] <neon> yo can i have some help
#560 [10:21] <RysterB> this is the fifth time i have had this problem
#561 [10:24] <RysterB> sure which one
#562 [10:24] <RysterB> my minecraft launcher is refusing to update
#563 [10:24] <RysterB> my minecraft launcher is refusing to update
#564 [10:25] * TechyScientist [webchat@199.212.55.162] has left #minecrafthelp
#565 [10:25] <RysterB> im leaving
#566 [10:25] <RysterB> im leaving
#567 [10:25] * RysterB [webchat@adsl-72-146-14-239.shv.bellsouth.net] has left #minecrafthelp
#568 [10:26] <boorve> hmmm.. i still cant logg in
#569 [10:28] <boorve> anybody know what to do`? cant loggin to minecraft.net or the launcher? is my user not active jet?
#570 [10:29] <neon> hello
#571 [10:31] <boorve> #neon u have the same problem ?
#572 [10:32] <neon> yea
#573 [10:33] * jesse97fin [webchat@dsl-lprbng11-54f885-18.dhcp.inet.fi] has joined #minecrafthelp
#574 [10:33] <jesse97fin> helo
#575 [10:33] <jesse97fin> yes
#576 [10:34] <jesse97fin> i whana gnow how i get my old accont back. i dont whant to pay this game any more. this jesse97fin is my old name to this game
#577 [10:35] <jesse97fin> #minecrafthelp
#578 [10:35] <jesse97fin> #minecrafthelp yes
#579 [10:35] <jesse97fin> #minecrafthelp i whana gnow how i get my old accont back. i dont whant to pay this game any more. this jesse97fin is my old name to this game
#580 [10:36] <jesse97fin> #minecrafthelp can u help?
#581 [10:43] <neon> anyone can help
#582 [10:44] <JustCallMeSomeone> hello, i sent minecraft an email two months ago and they did reply back like 1 1/2 weeks ago. for 10 days they arent replying to my emails
#583 [10:45] <JustCallMeSomeone> neon broove did you guys verify email??
#584 [10:46] <JustCallMeSomeone> i meant boorve
#585 [10:47] <JustCallMeSomeone> any operators online??
#586 [10:49] * Luis [webchat@cpc80209-blbn11-2-0-cust635.10-1.cable.virginm.net] has joined #minecrafthelp
#587 [10:50] <Luis> hi i bought minecraft today and i accidenially bought the wrong version so please could i get a refund so i could by the other version
#588 [10:50] * der_Backfisch [webchat@p50841403.dip0.t-ipconnect.de] has joined #minecrafthelp
#589 [10:52] <der_Backfisch> #minecrafthelp I have an issue with my Game.
#590 [10:54] <der_Backfisch> #minecrafthelp when I play for example on a Server than I get randomly a Greenscreen
#591 [10:56] <boorve> im not sure
#592 [10:56] <boorve> but i can logg in to mojang
#593 [10:56] <der_Backfisch> #minecrafthelp I've tried several Solutions, but none of them worked
#594 [10:57] <der_Backfisch> #minecrafthelp I really want to enjoy this game with my friends and don't want to restart it like every 7 minutes
#595 [11:01] <JustCallMeSomeone> maybe reinstall minecraft
#596 [11:04] <Sven> Hello i have problem 1 or 2 fps when playing minecraft before i had over 60
#597 [11:05] <der_Backfisch> #minecrafthelp I reinstalled it
#598 [11:05] <JustCallMeSomeone> is it better
#599 [11:05] <der_Backfisch> No
#600 [11:05] <JustCallMeSomeone> idk i dont work with mojang
#601 [11:06] <der_Backfisch> ok
#602 [11:06] <JustCallMeSomeone> just wait for operators to come online
#603 [11:09] * Sven [webchat@82-203-142-74.bb.dnainternet.fi] has quit. (Quit: webchat.esper.net)
#604 [11:09] * CesarDMTXD [webchat@186-89-228-205.genericrev.cantv.net] has joined #minecrafthelp
#605 [11:09] * neon [webchat@97e3ea93.skybroadband.com] has quit. (Quit: webchat.esper.net)
#606 [11:09] <CesarDMTXD> Hi I would like to say that I'm so disappointed at the update that you guys made to the villagers. Because I can't change a Villager's Job when you trade with him, it's so hard to find villagers in my world and it's not fair that you cant switch a villager's job when you trade with them. Can you ask the developer of Minecraft to fix this in the nex
#607 [11:09] <CesarDMTXD> t update?? Listen to the Community of Minecraft Please!
#608 [11:10] <CesarDMTXD> I meant after you trade with them you cant change their jobs. its unfair
#609 [11:12] * _byr [webchat@71-209-0-239.bois.qwest.net] has joined #minecrafthelp
#610 [11:12] <_byr> hi
#611 [11:13] <_byr> I need all the download links for minecraft
#612 [11:13] <_byr> When i try to play on older versions i am hit with the no OpenGL error
#613 [11:14] <_byr> I spoke to my computer provider and the customeer support guy said he had the same issue
#614 [11:19] <JustCallMeSomeone> any operators online?
#615 [11:19] * neon [webchat@97e3ea93.skybroadband.com] has joined #minecrafthelp
#616 [11:19] <neon> yo can iget some help
#617 [11:25] * orville1000 [webchat@176.22.117.57] has joined #minecrafthelp
#618 [11:25] <orville1000> https://paste.gg/p/anonymous/6131b49944c24d59a78c7526394e8c13
#619 [11:26] <CesarDMTXD> Can someone ask my question???
#620 [11:26] <CesarDMTXD> Or anybody on the staff who is online?
#621 [11:27] <orville1000> what is your question??? ;/
#622 [11:28] <CesarDMTXD> I would like to say that I'm so disappointed at the update that you guys made to the villagers. Because I can't change a Villager's Job when you trade with him, it's so hard to find villagers in my world and it's not fair that you cant switch a villager's job when you trade with them. Can you ask the developer of Minecraft to fix this in the next u
#623 [11:28] <CesarDMTXD> pdate?? Listen to the Community of Minecraft Please!
#624 [11:28] <CesarDMTXD> I meant after you trade with them you cant change their jobs. its unfair
#625 [11:28] <CesarDMTXD> orville1000 :V
#626 [11:28] * crazyrock888 [webchat@p54A0353D.dip0.t-ipconnect.de] has joined #minecrafthelp
#627 [11:28] <orville1000> Well i dont think you could do anything about that
#628 [11:29] <CesarDMTXD> Are u part of the staff?
#629 [11:29] <orville1000> No
#630 [11:29] <JustCallMeSomeone> no operators are online sadly
#631 [11:29] <CesarDMTXD> this is unfair
#632 [11:29] <orville1000> ;( i have been having this problem for ages
#633 [11:29] * crazyrock888 [webchat@p54A0353D.dip0.t-ipconnect.de] has quit. (Client Quit)
#634 [11:29] <_byr> no one is on?
#635 [11:30] <JustCallMeSomeone> well ur one person with one opinion about villager. It would be highly unlikely that they would change it unless u do a petition
#636 [11:30] <JustCallMeSomeone> yup no one is on
#637 [11:30] <JustCallMeSomeone> i do agree with you but like u know
#638 [11:31] <JustCallMeSomeone> you have to change a lot of people minds who like it this way
#639 [11:31] <CesarDMTXD> Wait is there a way to make a petition?
#640 [11:32] <CesarDMTXD> Ive an idea Ill make a petition on change.org
#641 [11:32] <orville1000> can anyone help me with this problem? ;( i doubt it https://paste.gg/p/anonymous/6131b49944c24d59a78c7526394e8c13
#642 [11:33] * nik3 [webchat@adsl-105.176.58.226.tellas.gr] has joined #minecrafthelp
#643 [11:33] <JustCallMeSomeone> Your problem is that u using cracked mc account
#644 [11:33] <JustCallMeSomeone> so yeah
#645 [11:33] <JustCallMeSomeone> i think
#646 [11:33] <JustCallMeSomeone> not sure
#647 [11:34] <orville1000> Im not
#648 [11:34] <orville1000> Im not using a cracked mc account i never said that
#649 [11:34] <JustCallMeSomeone> nvm i read wrong]
#650 [11:34] <orville1000> oh ok
#651 [11:34] <JustCallMeSomeone> wait i will read properly
#652 [11:34] <orville1000> Ok
#653 [11:34] <JustCallMeSomeone> and im sorry for the accusation
#654 [11:34] <CesarDMTXD> :V
#655 [11:34] <orville1000> ok
#656 [11:35] <JustCallMeSomeone> IDK imnot party of staff so yeah
#657 [11:35] <orville1000> I have asked multiple staff about this problem
#658 [11:35] <orville1000> they also dont know'
#659 [11:36] <orville1000> i am wondering if i should email mojang and explain everything as clearly as i can
#660 [11:36] <JustCallMeSomeone> o umm maybe reinstall idk
#661 [11:36] <orville1000> I have tried everything
#662 [11:36] * nik3 [webchat@adsl-105.176.58.226.tellas.gr] has joined #minecrafthelp
#663 [11:36] <JustCallMeSomeone> YOu should but theres is a catch
#664 [11:36] <orville1000> ?
#665 [11:36] <orville1000> They take long to respond?
#666 [11:36] <JustCallMeSomeone> u have to wait like 2 months for them to repkly
#667 [11:36] <JustCallMeSomeone> yes
#668 [11:36] <orville1000> yeah my friend told me
#669 [11:36] <JustCallMeSomeone> oh kk
#670 [11:36] <JustCallMeSomeone> i need one
#671 [11:36] <CesarDMTXD> OR u can just go to discord
#672 [11:37] <CesarDMTXD> Minecraft has a discord full of users and staff members
#673 [11:37] <JustCallMeSomeone> yeah
#674 [11:37] <orville1000> I asked there too
#675 [11:37] <JustCallMeSomeone> same i did to about my problem
#676 [11:37] * ChesterFeed_ [webchat@91.242.54.114] has joined #minecrafthelp
#677 [11:38] <nik3> helloo ,i recently tried playing minecraft after a couple of years and when i hit the play button my game crashed
#678 [11:38] <nik3>
#679 [11:38] <nik3> i then tried deleting minecragt and reinstaling but it doesnt even let me delete it or repair through the wizard..
#680 [11:38] <nik3> ...
#681 [11:38] <CesarDMTXD> how dare u to leave Minecraft
#682 [11:38] <ChesterFeed_> how to change mail on Windows 10 minecraft
#683 [11:38] <nik3> i then tried deleting minecragt and reinstaling but it doesnt even let me delete it or repair through the wizard..
#684 [11:38] <nik3> ...sr for long msg
#685 [11:38] <JustCallMeSomeone> tbh i believe most of the people went and played fortnite
#686 [11:39] <JustCallMeSomeone> it is sad ik
#687 [11:39] <nik3> yeah i should me ashamed :(
#688 [11:39] <CesarDMTXD> shame on ur porkchop
#689 [11:39] <nik3> but no fortnite so at least i got that :P
#690 [11:39] <JustCallMeSomeone> Dont worry i was attracted to fn to
#691 [11:39] <CesarDMTXD> fortnite is ded
#692 [11:39] <JustCallMeSomeone> yeah :D
#693 [11:39] <JustCallMeSomeone> it exists?
#694 [11:40] <JustCallMeSomeone> is relevant
#695 [11:40] <CesarDMTXD> its a planet full of retarded kids thinking that minecraft doesnt exists
#696 [11:40] <nik3> i totally agree with that
#697 [11:40] * ChesterFeed_ [webchat@91.242.54.114] has quit. (Client Quit)
#698 [11:40] * c003y [~nes@69.17.188.160] has joined #minecrafthelp
#699 [11:40] <JustCallMeSomeone> Yes
#700 [11:40] <nik3> so any idea of what i should do? XD
#701 [11:41] <JustCallMeSomeone> oh i see orville1000 message on discord
#702 [11:42] <JustCallMeSomeone> toes
#703 [11:42] <JustCallMeSomeone> foots
#704 [11:43] <nik3> guys..?
#705 [11:43] * taylor [webchat@5e040f44.bb.isp.sky.com] has joined #minecrafthelp
#706 [11:43] <taylor> need password reset
#707 [11:44] * shahram [webchat@customer.worldstream.nl] has joined #minecrafthelp
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#710 [11:47] <nik3> hello..?
#711 [11:48] * funcraft111 [webchat@IGLD-83-130-87-63.inter.net.il] has quit. (Quit: webchat.esper.net)
#712 [11:49] * Luis [webchat@cpc80209-blbn11-2-0-cust635.10-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#713 [11:50] * nik3 [webchat@adsl-105.176.58.226.tellas.gr] has quit. (Quit: webchat.esper.net)
#714 [11:50] <JustCallMeSomeone> oh lol ceaser u in discord to
#715 [11:58] <JustCallMeSomeone> UGh legit no moderators online on this
#716 [12:01] <neon> yo can i get some help
#717 [12:01] <JustCallMeSomeone> they wont help
#718 [12:01] <JustCallMeSomeone> no operators online rn
#719 [12:04] <neon> some dont help at all
#720 [12:05] <JustCallMeSomeone> whats ur problem tho
#721 [12:07] <neon> i cant log into my account
#722 [12:07] <neon> what about you
#723 [12:07] <JustCallMeSomeone> wait it so long
#724 [12:07] <JustCallMeSomeone> I have a fix for your problem
#725 [12:08] <JustCallMeSomeone> you have discord
#726 [12:08] <neon> go on then
#727 [12:08] <neon> yea why
#728 [12:08] * silva55 [webchat@bl19-19-102.dsl.telepac.pt] has joined #minecrafthelp
#729 [12:08] <JustCallMeSomeone> go to the minecraft
#730 [12:08] <JustCallMeSomeone> ill send link
#731 [12:08] <silva55> hi
#732 [12:09] <JustCallMeSomeone> https://discordapp.com/invite/minecraft
#733 [12:09] <JustCallMeSomeone> neon from there go to support
#734 [12:09] <JustCallMeSomeone> then telll em
#735 [12:09] <neon> alright thanks
#736 [12:09] <JustCallMeSomeone> hello
#737 [12:09] <JustCallMeSomeone> np
#738 [12:10] * silva55 [webchat@bl19-19-102.dsl.telepac.pt] has quit. (Client Quit)
#739 [12:11] * Carfaxz [webchat@81-229-233-61-no2211.tbcn.telia.com] has joined #minecrafthelp
#740 [12:12] <Carfaxz> I just bought and downloaded minecraft but when i start the launcher it says i only can play demo mode
#741 [12:15] * silva55 [webchat@bl19-19-102.dsl.telepac.pt] has joined #minecrafthelp
#742 [12:15] * Linus [webchat@81-229-233-61-no2211.tbcn.telia.com] has joined #minecrafthelp
#743 [12:15] <Linus> I just bought and downloaded minecraft but when i start the launcher it says i only can play demo mode
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#747 [12:21] <silva55> good afternoon I can not reset my password
#748 [12:22] <sunghoww> i need some help, i cannot update my client, the updating always be interrupted, and it shows that "Unable to update the Minecraft Native Launcher",and i tried to redownload the game, but it still cannot work.
#749 [12:22] <sunghoww> anybody else met the same problem?
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#752 [12:35] <RAND0M> hey is this a place where i can talk about an issue with launcher or not?
#753 [12:36] <RAND0M> because it wont start at all and says im missing a Launcher Core, ive tried reinstalling like 5 times but nothing has changed
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#758 [12:49] <DiamondWind> Hello, if I try to play Minecraft, it always crashes and says "ended with error code 1". Any help?
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#760 [12:49] <pla8y> Hey i need help, so i got windows 10 edition from my java edtion in 2017. But im now on a new pc and i can't get the windows 10 version anymore.
#761 [12:50] * EvaTOAO [webchat@85.203.44.18] has joined #minecrafthelp
#762 [12:51] <EvaTOAO> Hi! I have an issue: i cannot login to my account even though my password is correct. I tried to wait an hour and to reset my password, but that did not work either
#763 [12:52] <EvaTOAO> I also send an email to Mojang, but they only work office hours :(
#764 [12:57] * decasouthport [webchat@toroon0812w-lp140-03-67-70-149-250.dsl.bell.ca] has joined #minecrafthelp
#765 [12:58] <decasouthport> Hey minecraft help. I cannot access the email that I made my account on, and I cant find a way to change the email. I remember the username, as well as the password. Please Help!
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#771 [13:00] <Ethan> hello
#772 [13:02] <Ethan> I have issues logging into my minecraft account
#773 [13:05] <Ethan> Can you help me find my minecraft email
#774 [13:07] <Ethan> HELP MEE
#775 [13:08] * YoshiGamingHD [webchat@5e020903.bb.sky.com] has joined #minecrafthelp
#776 [13:08] <YoshiGamingHD> Hello
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#779 [13:13] <PikachuRayitos> hi
#780 [13:16] <PikachuRayitos> I have a problem buy the premium minecraft in the mojang store log in download everything fine but when I download it and I wanted to log in it tells me invalid password or email and check the password and everything is fine but I don't know why he tells me that
#781 [13:16] * Ethan1 [webchat@CPEac202ed3fa43-CMac202ed3fa40.cpe.net.cable.rogers.com] has joined #minecrafthelp
#782 [13:17] <Ethan1> Hello I do not know my minecraft email so can you help me find my email out
#783 [13:17] <Ethan1> I cannot recall any emails
#784 [13:17] <Ethan> Me too
#785 [13:19] * sazan [webchat@ipservice-092-209-184-092.092.209.pools.vodafone-ip.de] has joined #minecrafthelp
#786 [13:19] <sazan> Hello.I can not login to my Minecraft account in the Minecraft launcher
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#791 [13:24] <Eric> Hey, so i cant login to the minecraft website nor the launcher. each attempt i get is met with the same "Invalid user name or password". I know this is not the case beucase i am able to use the same username and password on the mojang.net website and have it work as well as answer my own security questions
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#795 [13:32] <Ethan1> hello
#796 [13:32] <Ethan1> hello
#797 [13:32] <Ethan1> hello
#798 [13:32] <Ethan1> hellpo
#799 [13:32] <Ethan1> hello
#800 [13:32] * Absol kicked Ethan1 from #minecrafthelp (Reason: than1 :Stop spamming)
#801 [13:34] * Ethan [webchat@CPEac202ed3fa43-CMac202ed3fa40.cpe.net.cable.rogers.com] has joined #minecrafthelp
#802 [13:34] <Ethan> hey how do i find my email associated with my minecraft account without my password that i forgot
#803 [13:41] <sazan> sorry I do not know
#804 [13:45] * Fanca [webchat@long02cpe12-218.tx.cablelynx.com] has joined #minecrafthelp
#805 [13:45] <Fanca> Hello? I don't know if this works lol
#806 [13:45] * B3 [webchat@cpe-45-47-247-162.stny.res.rr.com] has joined #minecrafthelp
#807 [13:46] <Fanca> I'm trying to verify my email but Mojang isn't sending anything.
#808 [13:47] <B3> I can't log in on the minecraft website or launcher. When I try to log in to the minecraft launcher its says I have an invalid username or password. When I try to login in the minecraft website the login button turns gray and nothing happens.
#809 [13:50] <Fanca> that's happened to me a few times from managing a lot of accounts and being temporarily locked out. Do you only have the one account?
#810 [13:51] <B3> yeah
#811 [13:52] <B3> I can login on different computers but not my own
#812 [13:55] <sazan> B3 … I have the same problem as you
#813 [13:57] * metalmaniac339 [webchat@p5B3BD7CA.dip0.t-ipconnect.de] has joined #minecrafthelp
#814 [14:01] <EvaTOAO> I also have the same problem as you guys
#815 [14:01] <EvaTOAO> apparently mojang has the swedish office hours so thats why they arent replying right now
#816 [14:02] <EvaTOAO> but id Like to login now and i dont know whats wrong, my friend is able to login as usual
#817 [14:03] <metalmaniac339> https://paste.gg/p/anonymous/6f47f6fc6f954ca6a42959121436d6c0
#818 [14:04] <Fanca> usually people that have that problem as you sazan B3 and EvaTOAO have it mysteriously fix itself after a couple hours
#819 [14:04] <EvaTOAO> ah thanks! you're amazing!
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#821 [14:05] <B3> yeah I tried waiting but it never seems to fix itself
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#824 [14:07] <James> I am having troubles
#825 [14:08] <syko> so i was able to log in when i played the trial, but last night i bought java edition and it wont let me login on the website or the launcher, the website doesnt even do anything when i try to log in. I put in my info, i click log in, and the page doesnt do anything. ive changed my password three times since last night, waited, and tried to log in
#826 [14:08] <syko> on both website and loauncher and i get nowhere on the website, and the launcher just tells me invalid username or password
#827 [14:08] <B3> same thing has been happening to me
#828 [14:09] <James> same here
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#833 [14:11] <Noct> Hi! So my sister and I are having trouble connecting to each other's LAN servers. We both play on a Macbook btw
#834 [14:11] <Noct> How do we fix this? We'ved checked firewalls btw
#835 [14:12] <Jesse_2> hello, i have minecraft java edition from mojang and i want minecraft earth, so i get to my another email, get the code, it take me to microsoft store, i press redeem and it say i havent buy minecraft in microsoft store why is this, i cant anymore get the skin because microsoft store doesnt know i have minecraft java not minecraft windows 10 editio
#836 [14:12] <Jesse_2> n
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#838 [14:13] <Jesse_2> helloo?
#839 [14:13] <sazan> thanks fanca bt I have been waiting since 25 hours
#840 [14:13] <Fanca> oh lol
#841 [14:13] <Jesse_2> does anyone hearm e
#842 [14:13] <B3> yes
#843 [14:13] <Jesse_2> okay i thought you wouldnt hear because my messages are grey
#844 [14:14] <syko> we are all here waiting for answers, may take a while to hear back
#845 [14:14] <sazan> i cant... but see what you are writing
#846 [14:14] <sazan> :)
#847 [14:14] <B3> its currently 9 pm in sweden
#848 [14:14] <Jesse_2> 10 pm here
#849 [14:14] <syko> its 2 pm here
#850 [14:14] <sazan> i have 9:15 pm
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#852 [14:16] <Jesse_2> eh theres no supporters i guess discord would be better
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#856 [14:16] <Forensics_Alpha> They have a discord?
#857 [14:16] <Cjh4444> hello?
#858 [14:16] <Forensics_Alpha> Hey
#859 [14:17] <Noct> Yeah they do
#860 [14:17] <Cjh4444> I tried to load minecraft 1.4.7 to play the original skyblock map
#861 [14:17] <Cjh4444> but my game crashes when I try to launch 1.4.7
#862 [14:17] <Cjh4444> this is the report
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#865 [14:20] <Cjh4444> https://paste.gg/p/anonymous/394e639b15d140fd90d32569733da3a9/files/076ffd98cefe44bfa963202e72c4050c/raw
#866 [14:20] <Cjh4444> anyone there?
#867 [14:20] <Cjh4444> no?
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#874 [14:23] <skogsnissen> why can't i verify my email to buy the game?
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#883 [14:46] <Guest16123> Hey, I've been having lots of trouble trying to sign into my old minecraft account. I bought my minecraft account a long time ago in 2011 or 2012 but now when i sign into the games launcher it says i haven't bought the game which isn't true. I've tried migrating the account but i'm unsure if it worked since i've still been having these issues. Than
#884 [14:46] <Guest16123> k you!
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#889 [14:53] <Andreas> hello minecraft. I have lost an old mojang account since i forgot the email and password on that account. I have the receipt.
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#895 [14:57] <cerberus988> Hi.
#896 [14:57] <cerberus988> I just acquired minecraft and when I put a server it doesn't let me get a message, could someone help me?
#897 [14:57] * Fanca [webchat@long02cpe12-218.tx.cablelynx.com] has quit. (Quit: webchat.esper.net)
#898 [14:57] <Akamith> Hello, I havent played minecraft and years and have lost my old Yahoo mail address & and cant reset my security questions
#899 [14:58] <Akamith> I succesfully loged in to my account but cant do anything becuase one of my security questions isnt working (Dont know if its caps sensative
#900 [15:00] <Akamith> If possible i would like to move account to email firesniperbullet2@gmail.com
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#903 [15:02] <SilvianBasili> So apparently I had a free code to Minecraft Windows 10 when i was given my Java edition by a friend a while back. I did not know this until 2 days ago. However, upon trying to redeem the code it appears the code was already redeemed.
#904 [15:02] * sally [webchat@host86-147-39-32.range86-147.btcentralplus.com] has joined #minecrafthelp
#905 [15:03] <sally> hi i bought minecraft on my windows laptop but my parents have upgraded me to a chromebook i cant get it on will it not work on the chromebook?
#906 [15:08] <SilvianBasili> Isn't a chromebook a mac? If you're not running windows, then Windows 10 edition wouldn't work on your chromebook, for quite obvious reasons
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#910 [15:18] <sally> ive no idea never had a chrome book if i bought minecrafr for windows could i download the mac version if it works?
#911 [15:20] <Akamith> how long does it usually take for staff to see these?
#912 [15:20] <Karatenoah> hello, i was wondering if its possible to teleport an offline player in a Minecraft Realm, so that when they log back in they will be in a different location?
#913 [15:22] <Akamith> no^
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#917 [15:36] <Shavara> Good afternoon, i've received an email saying my minecraft premium account i bought in 2010 has migrated to a Mojang account, but i can't remember my password, when i go to recovery it i'm not receiving a password recovery email, what reasons might this be for? I'm definitely using the email registered to the original account.
#918 [15:38] * MedienSchrott [webchat@ip4d1622e3.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#919 [15:40] <MedienSchrott> Hello, my email is julian.sarig@web.de and i don't recieve any emails from mojang, especially when i use the "password forgot" function.
#920 [15:42] * YAron0421 [webchat@79.121.107.151] has joined #minecrafthelp
#921 [15:42] <YAron0421> Hi
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#923 [15:43] * YAron0421 [webchat@79.121.107.151] has joined #minecrafthelp
#924 [15:43] <YAron0421> Hi.
#925 [15:43] <YAron0421> Sombody help me?
#926 [15:43] <MedienSchrott> hi
#927 [15:43] * xSpiriTx [webchat@194-166-181-204.hdsl.highway.telekom.at] has joined #minecrafthelp
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#929 [15:44] <DoroMan> Hello
#930 [15:44] <xSpiriTx> I have a problem with my minecraft account. I think it got deleted. I made a new Account with the same email like the account before but it says that I didnt buy minecraft
#931 [15:45] <DoroMan> the same thing happens to me
#932 [15:45] <DoroMan> but I bought it
#933 [15:46] <xSpiriTx> but my username is still taken and has the same skin so it has to exist
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#937 [15:56] <Aris> Hello, not sure if this is the right place for this but im having an issue with my purchase of the game
#938 [15:57] <Aris> I tried purchasing the game using paysafe but it failed when I tried to do it again in case something went wrong I cant cause I get a message telling me that an order has been issued. I tried to cancel it but canceling it seems to fail.
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#941 [16:02] <warlord9120> Hey, I've been having an issue since I bought the game. I bought Minecraft a few days ago and haven't been able to log in on the game or the site at all.
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#945 [16:08] <Cat> Hey, I’m trying to join my friend in a server but for whatever reason all but one of the servers I can’f connect to.
#946 [16:08] <Enoch88> Hello
#947 [16:09] <Cat> Hi
#948 [16:09] <warlord9120> Hey
#949 [16:09] <Enoch88> I have a problem too
#950 [16:09] <Enoch88> concerning the payment
#951 [16:09] <Enoch88> :')
#952 [16:09] <warlord9120> Well, join the club
#953 [16:10] <warlord9120> Dude, I managed to pay. I bought the game but now I haven't been able to log into the game at all yet
#954 [16:10] * Cat [webchat@c-71-230-32-101.hsd1.pa.comcast.net] has quit. (Client Quit)
#955 [16:10] <warlord9120> :/
#956 [16:10] <Enoch88> :(
#957 [16:10] <Enoch88> now ummm
#958 [16:11] <warlord9120> So, my money is gone but I can't do anything with it
#959 [16:11] <Enoch88> i have a question please
#960 [16:11] * voxc [webchat@lfbn-1-4299-180.w92-169.abo.wanadoo.fr] has joined #minecrafthelp
#961 [16:11] <voxc> hey
#962 [16:11] <voxc> please
#963 [16:11] <voxc> i need help
#964 [16:11] <voxc> :c
#965 [16:11] * Absol kicked voxc from #minecrafthelp (Reason: oxc :Stop spamming)
#966 [16:11] <Enoch88> do you remember you'r nick name?
#967 [16:11] <Enoch88> warold?
#968 [16:11] <Enoch88> your*
#969 [16:11] <warlord9120> damn. Yeah I do. But I don't even need my nickname, I have to use my email.
#970 [16:12] <warlord9120> I even changed passwords and stuff but doesn't work
#971 [16:12] <Enoch88> they said that their was an error?
#972 [16:12] <Enoch88> there*
#973 [16:12] * Daredeamon [webchat@D57DA5AA.static.ziggozakelijk.nl] has joined #minecrafthelp
#974 [16:12] <warlord9120> just invalid email or password, which can't be true
#975 [16:13] <Enoch88> okay
#976 [16:13] <Enoch88> you can
#977 [16:13] <Enoch88> speak
#978 [16:13] <Enoch88> with the services of minecraft
#979 [16:13] <Enoch88> if you want
#980 [16:13] <Enoch88> did you try?
#981 [16:14] * vocx [webchat@lfbn-1-4299-180.w92-169.abo.wanadoo.fr] has joined #minecrafthelp
#982 [16:14] <vocx> well my problem is : i got hacked a few times ago, i got a long time account and don't have access anymore to the mail, the fact is, i don't remember my security answer anymore, about the spell... so i can't have access to my profil and change my account mail
#983 [16:14] <warlord9120> Well, I sent a mail to the support service. But it said they're still handling problems from May
#984 [16:14] <Enoch88> may 2020?
#985 [16:14] <Enoch88> :O
#986 [16:14] <warlord9120> 2019 xD
#987 [16:14] <Enoch88> :')
#988 [16:14] <warlord9120> So, I'm pooped
#989 [16:14] <Enoch88> tell them
#990 [16:15] <Enoch88> I have a question
#991 [16:15] <Enoch88> if you can help in your turn please
#992 [16:15] <Enoch88> :)
#993 [16:15] <warlord9120> well, I could try I guess
#994 [16:15] <vocx> did you see my message ? :) i'm not sure about it
#995 [16:16] <Enoch88> Can I play in minecraft in any computer using my email?
#996 [16:16] <Daredeamon> Hey guys, I'm trying to pick up playing Minecraft again, but it's not in my Mojang account? I bought the game from the earlier website in 2012. Of course at some point when Microsoft bought Mojang I upgraded/migrated my account, and that was succesful, but it looks like it somehow lost reference to my Minecraft. I have the original purchase confirm
#997 [16:16] <Daredeamon> ation email with transaction ID, I have filled in the Mojang support form, and have even talked to someone at Microsoft, but of course they can't help.
#998 [16:16] <warlord9120> idk what to do about hacked accounts Vocx
#999 [16:16] <Enoch88> Or i have to pay every times?
#1000 [16:16] * Aris [webchat@ppp005055142018.access.hol.gr] has quit. (Quit: webchat.esper.net)
#1001 [16:16] <vocx> it's not hacked anymore
#1002 [16:16] <warlord9120> Enoch, you should be able to just log in on onther laptops and stuff if it's downloaded
#1003 [16:16] <vocx> just can't change my mail
#1004 [16:17] <Enoch88> okay thanks :)
#1005 [16:17] <warlord9120> yw
#1006 [16:17] <Enoch88> byyeee XD
#1007 [16:17] * Enoch88 [webchat@94.187.48.99] has quit. (Quit: webchat.esper.net)
#1008 [16:18] <warlord9120> Yo, Daredaemon... how did you manage to speak to someone, they're leaving me in the dark
#1009 [16:18] <vocx> same
#1010 [16:19] <Daredeamon> I went to Microsoft's xbox website, as minecraft.net tells you to go there for issues with Minecraft for Windows.
#1011 [16:19] <Daredeamon> I then went to the bottom of the page and simply selected the options to get to talking to someone on live chat support.
#1012 [16:19] <warlord9120> yeah I could try. idk if it will do anything since I filled in a form too but they haven't contacted me yet
#1013 [16:20] <Daredeamon> Ya I saw the page that said it would take two months
#1014 [16:20] <Daredeamon> Thing is, I'm trying to play with a friend who isn't feeling so well right now, to make them happy
#1015 [16:20] <warlord9120> ah damn
#1016 [16:20] <Daredeamon> .... Waiting 2 months is a bad idea
#1017 [16:21] <warlord9120> yeah I get that. waiting two months is way too long for people who can't log in at all
#1018 [16:21] <Daredeamon> I have already bought Minecraft twice and I don't feel like it should be my issue that one of my copies has disappeared from my account you know?
#1019 [16:21] <Daredeamon> Anyway, I don't really know what to do. Any tips?
#1020 [16:22] <warlord9120> yeah I get you. but nah, sorry dude. I have no clue
#1021 [16:22] <Daredeamon> Oof
#1022 [16:22] <warlord9120> :/
#1023 [16:22] <Daredeamon> Okay, thanks anyway man
#1024 [16:22] <warlord9120> yeah no probs. good luck with it
#1025 [16:25] * momo [webchat@cpc151845-shef17-2-0-cust163.17-1.cable.virginm.net] has joined #minecrafthelp
#1026 [16:26] <momo> whenever i try to play the game crashes but it only does it with 1.9.4 above excluding 1.9.4
#1027 [16:26] <Daredeamon> Thanks man
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#1030 [16:29] <xSpiriTx> I have a problem with my minecraft account. I think it got deleted. I made a new Account with the same email like the account before but it says that I didnt buy minecraft. Some years ago the same thing happened. Somehow my email got inactive in the database and thats why I cant loggin. Is there a way that it can be reactivated?
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#1033 [16:43] * FADOODDL [webchat@c-68-50-0-137.hsd1.in.comcast.net] has joined #minecrafthelp
#1034 [16:43] <FADOODDL> Hi! I bought Minecraft six or seven years ago and have never had any issues with it. I was even playing it yesterday with no issue. However, today I went to play and the launcher had logged me out, and when I logged back in it claims that I don't even own the game and will only allow me to play the demo. I migrated over several years ago, so it's n
#1035 [16:43] <FADOODDL> ot related to that. Any help getting my game and world back would be appreciated:)
#1036 [16:47] * mike0 [webchat@xplr-96-44-94-29.xplornet.com] has joined #minecrafthelp
#1037 [16:47] <mike0> I bought minecraft in 2012 and i cant recover my account i have email associated and transaction id
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#1044 [17:12] <Guest40633> I forgot my username i got a premium account Nov 3, 2010 but i stopped playing many years and two pc's ago i've been wanting to get back in so i submitted a support ticket last week but haven't gotten a response i just wanted to know if there was anything else i should try
#1045 [17:16] <Akamith> OH nice i dint know we could make a ticket
#1046 [17:16] * Allan4 [webchat@c-73-123-239-161.hsd1.ma.comcast.net] has joined #minecrafthelp
#1047 [17:16] <Akamith> I was able to log in and play but i still cant change my email
#1048 [17:17] * rudibas [webchat@pc-89-157-46-190.cm.vtr.net] has joined #minecrafthelp
#1049 [17:17] <rudibas> holaa
#1050 [17:17] <Allan4> hello, I had my email changed by someone in russia. Any way to get my login information back?
#1051 [17:19] <rudibas> Deactivate my Mojang account and I need to activate it again, I can't play otherwise
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#1053 [17:23] * spaceboi [webchat@pool-74-101-1-3.nycmny.fios.verizon.net] has joined #minecrafthelp
#1054 [17:24] <spaceboi> Hi! I just purchased minecraft via their site, got my email and everything. I went to download the installer and it shows it downloaded
#1055 [17:24] <spaceboi> however, when I click to install the box pops up quickly and just disappears
#1056 [17:25] * Isaac [webchat@host-2-100-199-235.as13285.net] has joined #minecrafthelp
#1057 [17:27] <Isaac> hi, when I load up the latest edition of Minecraft xbox live it comes up with a 'failed to sync user data' message. I was able to play fine on my second account and on my main account only hours before
#1058 [17:27] * Isaac [webchat@host-2-100-199-235.as13285.net] has quit. (Client Quit)
#1059 [17:28] <spaceboi> So I guess my question is, how am I able to successfully install my minecraft?
#1060 [17:29] <spaceboi> I'm close to just asking for a refund :(
#1061 [17:34] * Allan4 [webchat@c-73-123-239-161.hsd1.ma.comcast.net] has quit. (Quit: webchat.esper.net)
#1062 [17:37] * peacemaker601 [webchat@215.74.31.213.dyn.plus.net] has joined #minecrafthelp
#1063 [17:39] <peacemaker601> its an issue with being unable to log in.. howver i think there is something strange going on. My minecraft name is peacemaker601 . But if I use a site like https://namemc.com/profile/Profile.2 and search for my name
#1064 [17:39] <peacemaker601> nothing comnes up
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#1067 [17:41] * zach is now known as Guest72650
#1068 [17:41] <Guest72650> hey my spruse leaves are show as missing texture blocks
#1069 [17:42] * MrPeanut87 [webchat@static.masmovil.com] has joined #minecrafthelp
#1070 [17:42] <MrPeanut87> hello
#1071 [17:42] <Guest72650> hi
#1072 [17:42] <MrPeanut87> i have some issue in the realm thing
#1073 [17:43] * Guest72650 [webchat@c-68-37-9-253.hsd1.mi.comcast.net] has quit. (Client Quit)
#1074 [17:43] <MrPeanut87> it says me that it failed to verify the username
#1075 [17:43] <MrPeanut87> how can i fix it
#1076 [18:02] * flaming571 [webchat@modemcable172.111-19-135.mc.videotron.ca] has joined #minecrafthelp
#1077 [18:05] <flaming571> Hello, I was trying to migrate my old acount and even if I'm sure I have all the right info I can't do it, my old email used for this acount is now deactivated and I was wondering if that might be the issue ? And for the transaction ID I probably won't be able to get it since it was on an old credit card my mom used to use, so I was wondering if th
#1078 [18:05] <flaming571> ere was anything else I could try ?
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#1083 [18:19] <chupardo> hi
#1084 [18:20] <chupardo> I don't get the message to reset my password
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#1093 [18:34] <Nick6> I'm trying to convert a world from the xbox 360 edition to pc, is that something you guys can help me with?
#1094 [18:39] * Gummy [webchat@cpe-172-89-74-192.socal.res.rr.com] has joined #minecrafthelp
#1095 [18:40] <Daijoubutoast> I'm getting a Launch error. Every time I try to play the latest version (1.14.4), and other versions, and it says "Unable to save download." The name of the error is 1.14.json. I searched around trying to find a solution and the only one I've found is to uninstall ByteFence. I do not have that program on my PC. I don't get this error with Minecraft
#1096 [18:40] <Daijoubutoast> on my laptop and I have all the same programs installed on my Desktop as well. I'm not sure how I can fix this problem.
#1097 [18:40] <Gummy> hi i keep trying to login to change name for minecraft pc and every time i try to change my security questions it say link is no longer valid
#1098 [18:41] <Daijoubutoast> Gummy , try clearing your browser cookies.
#1099 [18:41] <Gummy> its on a iphone
#1100 [18:42] * Pawnige_ [webchat@otwaon0916w-grc-03-76-69-121-195.dsl.bell.ca] has joined #minecrafthelp
#1101 [18:43] <Pawnige_> I need help with changing my email, My current account email was deleted and as such I cannot change it through normal methods.
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#1104 [18:45] * LoneWolf [webchat@c-73-65-132-207.hsd1.ut.comcast.net] has joined #minecrafthelp
#1105 [18:46] <LoneWolf> hey I am getting an Error code saying the Java SE Binary whenever i try to play minecraft. can anyone help?
#1106 [18:50] * TheEyeGod [webchat@c-76-104-222-30.hsd1.wa.comcast.net] has joined #minecrafthelp
#1107 [18:51] <TheEyeGod> why wont my skin fully load
#1108 [18:52] * Xcution [webchat@static-147-0-224-77.ipcom.comunitel.net] has joined #minecrafthelp
#1109 [18:53] <Xcution> is there a way to find the mail adress(mojang) that belongs to my minecraft account when not having the password?
#1110 [18:57] * Biocarlos [webchat@dsl-201-108-70-37.prod-dial.com.mx] has joined #minecrafthelp
#1111 [18:59] <TheEyeGod> it has a outline that wont load
#1112 [19:03] <Biocarlos> Hi, I have a problem that when you enter a world in seconds the game get you out. But first when I download, appeard me a notification that Java plataform binary not works. So I found a solution about the problem but now I can't play minecraft.
#1113 [19:04] * dragonmage64 [webchat@static-24-96-222-108.knology.net] has joined #minecrafthelp
#1114 [19:04] <Biocarlos> And I don't appear mistake report
#1115 [19:04] <dragonmage64> Process crashed with exit code 1- How do I fix this issue?
#1116 [19:04] * TheEyeGod [webchat@c-76-104-222-30.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#1117 [19:04] <LoneWolf> BioCarlos how did you fix your Binary not work problem? Thats the one i am having
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#1121 [19:10] <Biocarlos> I fixed to change the version compatibility, of windows 8 to windows 7
#1122 [19:12] * REEEEEEEEEEEEE [webchat@c-24-20-126-156.hsd1.or.comcast.net] has joined #minecrafthelp
#1123 [19:14] <REEEEEEEEEEEEE> i keep getting a popup saying java.lang.nullpointerexception when minecraft tries to load a new world
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#1129 [19:28] * Roel [webchat@84.105.175.34] has joined #minecrafthelp
#1130 [19:29] <Roel> Hey, I made a ticket but the problem is solved already. How do I tell Mojang this?
#1131 [19:34] * Matt_Playzz_ [webchat@c-73-74-54-63.hsd1.il.comcast.net] has joined #minecrafthelp
#1132 [19:34] <Matt_Playzz_> i need help whenever i try to log into minecraft java edition it says The process cannot access the file because it is being used by another process.
#1133 [19:35] * Matt_Playzz_ [webchat@c-73-74-54-63.hsd1.il.comcast.net] has quit. (Client Quit)
#1134 [19:40] * Zach [webchat@c-73-146-61-246.hsd1.in.comcast.net] has joined #minecrafthelp
#1135 [19:41] * Zach is now known as Guest29950
#1136 [19:41] <Guest29950> Hi I'm getting an error when I log in saying unable to save download.
#1137 [19:42] * LegacyCenter [webchat@1.144.104.180] has joined #minecrafthelp
#1138 [19:43] <Guest29950> ...Nevermind. I think it's working now. :) Thanks!
#1139 [19:44] * Guest29950 [webchat@c-73-146-61-246.hsd1.in.comcast.net] has quit. (Client Quit)
#1140 [19:44] <LegacyCenter> hi on my macbook pro im trying to start up minecraft but when i open the launch station it just goes grey
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#1143 [19:54] * FarmGirlDezgie [webchat@cpe-69-204-81-68.buffalo.res.rr.com] has joined #minecrafthelp
#1144 [19:55] <FarmGirlDezgie> I'm trying to run minecraft and I keep getting "Unable to save download." followed by a basic game file. I don't have bytefence installed and I have temporarily disabled my AV.
#1145 [19:57] <Angel_64> I put minecraft on full screen and it goes black and I can't do anything, I have to restart the computer because it doesn't let me open another window or go back to the desktop
#1146 [20:00] * Meer [webchat@pool-108-31-227-200.washdc.fios.verizon.net] has joined #minecrafthelp
#1147 [20:01] <Meer> When I try to log in on the minecraft website the login button seems as if it isn't working
#1148 [20:02] * DamienGrappo [webchat@24-177-44-38.dhcp.sffl.va.charter.com] has joined #minecrafthelp
#1149 [20:02] <Meer> I can't log in and I just purchased the game through a seperate computer. My desktop is fine so I don't understand why
#1150 [20:02] <DamienGrappo> hey my minecraft will not load
#1151 [20:02] <Angel_64> I put minecraft on full screen and it goes black and I can't do anything, I have to restart the computer because it doesn't let me open another window or go back to the desktop
#1152 [20:02] * Angel_64 [webchat@dsl-187-144-180-116-dyn.prod-infinitum.com.mx] has quit. (Quit: webchat.esper.net)
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#1154 [20:05] * Jellypaper [webchat@dsl-187-233-45-140-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#1155 [20:06] <Jellypaper> I have created an account for minecraft some months ago, but now that i bought it it doesnt let me log in, same problem as i had when i tried to log in in the minecraft page
#1156 [20:06] * yTokyo_ [webchat@168.227.12.122.access.a85.com.br] has joined #minecrafthelp
#1157 [20:06] * rocket012 [webchat@cpe-75-82-252-53.socal.res.rr.com] has joined #minecrafthelp
#1158 [20:06] <rocket012> hey
#1159 [20:07] <Jellypaper> hi
#1160 [20:07] <Roel> Hey, I made a ticket but the problem is solved already. How do I tell Mojang this?
#1161 [20:07] <rocket012> so I used to be into mine craft like 6 years ago
#1162 [20:07] <rocket012> but I stopped playing and Im trying to login but its not letting me
#1163 [20:07] * Nick [webchat@cpe-67-10-103-254.elp.res.rr.com] has joined #minecrafthelp
#1164 [20:08] <Meer> I just bought the game and the login button doesn't work on the website but I can play the game
#1165 [20:08] * Nick is now known as Guest70028
#1166 [20:08] <Jellypaper> same problem^^
#1167 [20:09] <yTokyo_> Oops I changed the name of my account and this name was already being used by a minecraft player that did not purchase the game and the moment I switched said it was valid and now I need to wait 30 days to play on the servers I like because they ask login and I never registered can someone help me?
#1168 [20:09] <Guest70028> Hello. When opening minecraft, it stated that it could not open, so it told me to delete the shortcut. How do I get the shortcut back?
#1169 [20:09] <yTokyo_> Hey
#1170 [20:10] <Guest70028> Go to the minecraft launcher. Does it display the username before you changed the username?
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#1172 [20:10] * Rupple88 [webchat@c-76-23-54-87.hsd1.ut.comcast.net] has joined #minecrafthelp
#1173 [20:10] <Guest70028> yTokyo_
#1174 [20:11] * Guest70028 [webchat@cpe-67-10-103-254.elp.res.rr.com] has quit. (Client Quit)
#1175 [20:11] * jayrawz [webchat@104-1-78-6.lightspeed.gdrpmi.sbcglobal.net] has joined #minecrafthelp
#1176 [20:11] <Rupple88> I cannot log into my Realm.. on any device
#1177 [20:11] <Rupple88> is anyone else having this issue?
#1178 [20:11] * FirstMateCreeper [webchat@cpe-67-10-103-254.elp.res.rr.com] has joined #minecrafthelp
#1179 [20:11] <yTokyo_> Guest70028 did not understand what you said
#1180 [20:12] <FirstMateCreeper> My bad.
#1181 [20:12] <yTokyo_> I changed the name of my account and this name was already being used by a minecraft player that did not purchase the game and the moment I switched said it was valid and now I need to wait 30 days to play on the servers I like because they ask login and I never registered can someone help me?
#1182 [20:12] <FirstMateCreeper> Oh sorry, I had to relog.
#1183 [20:12] <jayrawz> im trying to purchase the game and every time i click purchase it says "error occurred please verify your credit card info and try again"
#1184 [20:13] <FirstMateCreeper> yTokyo_ Re log in via the minecraft launcher.
#1185 [20:13] * gill [webchat@cpe-76-177-220-240.natcky.res.rr.com] has joined #minecrafthelp
#1186 [20:13] <FirstMateCreeper> How do I get back the minecraft app?
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#1189 [20:14] * yTokyo_ [webchat@168.227.12.122.access.a85.com.br] has quit. (Quit: webchat.esper.net)
#1190 [20:14] * FirstMateCreeper [webchat@cpe-67-10-103-254.elp.res.rr.com] has quit. (Client Quit)
#1191 [20:14] * Soccerdude6868 [webchat@pool-72-74-169-155.bstnma.fios.verizon.net] has joined #minecrafthelp
#1192 [20:15] <Soccerdude6868> Anybody know what to do when it says my account has already been migrated, but I did not migrate the account and do not have the login for the mojang account?
#1193 [20:17] <Jellypaper> this is absolutly useless
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#1195 [20:17] * xBoKKuNx [webchat@190.215.10.57] has joined #minecrafthelp
#1196 [20:17] <xBoKKuNx> Hey
#1197 [20:17] <xBoKKuNx> I need help please
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#1199 [20:24] * frayne [webchat@73.37.227.27] has joined #minecrafthelp
#1200 [20:24] <frayne> how do i get my questions reset, this is extremly frustraing i just want to log in
#1201 [20:26] * Goomi3D [webchat@162-205-109-135.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#1202 [20:27] <Goomi3D> Anyone know why I can't receive emails, ive put in countless tickets, proof of ownership with transaction ID and akk
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#1206 [20:32] * Nick [webchat@c-73-197-234-59.hsd1.nj.comcast.net] has joined #minecrafthelp
#1207 [20:32] <thatguy900> hey guys my minecraft keeps freezing every 5 - 30 minutes despite my computer being very decently specced
#1208 [20:32] * Nick is now known as Guest72457
#1209 [20:34] * c003y [~nes@69.17.188.160] has quit. (Ping timeout: 189 seconds)
#1210 [20:34] <Guest72457> Minecraft is very CPU heavy, if you have a good GPU but not a good CPU then your minecraft will lag. Do you know what kind of CPU you have?
#1211 [20:34] <thatguy900> ryzen 5 2600x
#1212 [20:37] <Guest72457> it should definitely be able to run the game, have you tried updating your drivers? that could be causing a problem
#1213 [20:38] * Rupple88 [webchat@c-76-23-54-87.hsd1.ut.comcast.net] has quit. (Quit: webchat.esper.net)
#1214 [20:38] <thatguy900> cpu drivers?
#1215 [20:39] * Laureano [webchat@host61.170-247-120.netacebal.com.ar] has joined #minecrafthelp
#1216 [20:40] <Guest72457> na drivers in all, it could be out of date drivers causing the lag, maybe your GPU driver
#1217 [20:40] <Guest72457> If your drivers are up to date, how much RAM are you allocating, because you could be causing a garbage collection which will make your game spike
#1218 [20:40] <Laureano> I can not enter the game. I just bought it and installed.
#1219 [20:40] <Laureano> When I open the game, the mojan logo appears and the application automatically closes
#1220 [20:41] <thatguy900> it has 2gb atm not sure how to allocate more
#1221 [20:41] <Guest72457> na 2gb is default so you're good unless your playing with mods
#1222 [20:41] * Rooshos [webchat@71-143-236-215.lightspeed.fyvlar.sbcglobal.net] has joined #minecrafthelp
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#1224 [20:42] <Guest72457> Laureano try looking at this -> https://www.drivereasy.com/knowledge/fixed-minecraft-keeps-crashing/
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#1227 [20:44] <thatguy900> yeah tried doing all that
#1228 [20:45] <panchovillacol> Hey, Hello first at all, I need some help, I don't remember my account, I don't remember the nickname I don't remember the password, but I have the activation code. Can anyone help me?
#1229 [20:45] * Jacob12345 [webchat@c-73-83-14-151.hsd1.wa.comcast.net] has joined #minecrafthelp
#1230 [20:46] <Guest72457> are you playing on a gaming laptop or a desktop. I had lag spike problems when I first got my laptop and it was because I was playing on the integrated graphics instead of my gtx 1050 graphics card. Check your task manager to see if you have more than 1 gpu
#1231 [20:46] <Guest72457> thatguy900 ^^^
#1232 [20:47] <Guest72457> panchovillacol do you know which email you used
#1233 [20:47] <thatguy900> desktop with no intergrated graphics
#1234 [20:47] * Laureano [webchat@host61.170-247-120.netacebal.com.ar] has quit. (Quit: webchat.esper.net)
#1235 [20:47] <panchovillacol> I just know wich email I used to buy the game, I bought it from g2a...
#1236 [20:47] <Jacob12345> Hi, I didn't know where to ask this question so I'm asking here. I play on Xbox on my Realm and for some reason when I tried to load it up it said I "wasn't invited to play on this server" but it's my Realm, not my friend's so I don't get it. I was playing on it 30 mins before. Sorry if this is the wrong place to ask, but I didn't know where else t
#1237 [20:47] <Jacob12345> o ask. Any help is appreciated.
#1238 [20:47] * rszo [webchat@mta-98-2-205-8.maine.rr.com] has joined #minecrafthelp
#1239 [20:48] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has quit. ()
#1240 [20:48] <Guest72457> panchovillacol you can request a password reset from this website and use your email to log in -> https://my.minecraft.net/en-us/password/forgot/
#1241 [20:49] <panchovillacol> No, it doesn't work because I changed my email after buying the game...
#1242 [20:49] <rszo> Hello! I needed help changing my name. I know that you have to wait 30 days, but another player recently knew my first and last name, and threatened to come to my house. I wanted to know if I could change my username to avoid interactions with that player again if you are able to do that.
#1243 [20:49] <Guest72457> thatguy900 if it's not your cpu, your drivers, or your gpu then im not sure what it could be.. sorry. Try installing optifine maybe
#1244 [20:50] <thatguy900> yeah that didnt work eithier will just contact the official surpport
#1245 [20:50] <panchovillacol> But I don't remember even wich email I used.
#1246 [20:51] <Guest72457> panchovillacol yea man sorry, if you dont know your email, password, or username then you're kinda screwed. Because to even contact mojang support you need to know your ingame username
#1247 [20:51] <panchovillacol> :C
#1248 [20:51] <panchovillacol> Okay, no problem.
#1249 [20:51] <panchovillacol> Thanks for ur help
#1250 [20:51] <panchovillacol> XOXO4
#1251 [20:52] * panchovillacol [webchat@190.252.140.104] has quit. (Quit: webchat.esper.net)
#1252 [20:52] <Guest72457> yea sorry man :(
#1253 [20:52] <Jacob12345> Hi can anyone help me with an Xbox Realm or point me to where I can get help? Thanks!
#1254 [20:53] * thatguy900 [webchat@cpe-101-174-78-215.bpbn-r-037.cht.nsw.bigpond.net.au] has quit. (Quit: webchat.esper.net)
#1255 [20:53] * Jacob12345 [webchat@c-73-83-14-151.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#1256 [20:54] <Guest72457> Jacob12345 try this -> https://answers.microsoft.com/en-us/windows/forum/games_windows_10/i-cant-play-realms-join-my-friends-and-join/7c019ded-1daa-4aa3-af33-b2e71aae2ef0
#1257 [20:54] <Guest72457> oh he left.. rip
#1258 [20:55] <Guest72457> rszo dont worry about online threats, they mean nothing
#1259 [20:57] * Gavin [webchat@47.144.89.117] has joined #minecrafthelp
#1260 [20:58] <Gavin> Having trouble joining the realm I created. It says I'm not invited, but its my realm and all payments are up to date
#1261 [20:59] <Guest72457> Gavin are you on PC or console
#1262 [21:00] <Gavin> console! xbox one
#1263 [21:01] <Guest72457> Gavin try this -> https://answers.microsoft.com/en-us/windows/forum/games_windows_10/i-cant-play-realms-join-my-friends-and-join/7c019ded-1daa-4aa3-af33-b2e71aae2ef0
#1264 [21:02] <Gavin> I'll check it out right now thanks! Also it might be worth mentioning that none of my invited friends can join it either (if that makes a difference)
#1265 [21:05] <Guest72457> yea no problem! And yea maybe the server isnt running then. I'm not all too familiar with realm because I host my own servers through portforwarding, but if that link doesnt help you then maybe try googling your issue. Reddits a really good place to find answers to problems
#1266 [21:07] * m0 [webchat@favcoq1.lnk.telstra.net] has joined #minecrafthelp
#1267 [21:07] <m0> minecraft launcher is quitting everytime i go to play
#1268 [21:08] * m0 [webchat@favcoq1.lnk.telstra.net] has quit. (Client Quit)
#1269 [21:09] * Guest72457 [webchat@c-73-197-234-59.hsd1.nj.comcast.net] has quit. (Quit: webchat.esper.net)
#1270 [21:10] <Gavin> thanks for the help man i appreciate it
#1271 [21:21] * Max1 [webchat@cpe-121-211-201-179.hhui-cr-003.cht.nsw.bigpond.net.au] has joined #minecrafthelp
#1272 [21:21] <Max1> Hi
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#1276 [21:34] <serp> i purchased minecraft in 2017 on xbox one, but havent recieved a code for windows 10 edition
#1277 [21:36] <Pikarizard> since I don't know which Intel graphics hardwares are 2nd - 3rd generation, End-of-Life and those unsupported, id like to ask this real quick: does my processor Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz can run minecraft version 1.14??
#1278 [21:46] * Felven [webchat@cpe-76-170-97-58.socal.res.rr.com] has joined #minecrafthelp
#1279 [21:47] <Felven> Hi!, Where can i find some help if i bought regular Java minecraft years ago, and since then have not used the win 10 edition key, but when i go to use it now, it says it has already been redeemed or is a bad code. Any ideas?
#1280 [21:51] <Felven> ive already tried contacting mojang minecraft win 10 support through email, and they havent responded in about a month
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#1286 [22:02] * Orlaii [webchat@S0106f0f249e0aa23.ed.shawcable.net] has joined #minecrafthelp
#1287 [22:04] <Orlaii> Whenever I try to launch the game, it shows an error saying that the game failed to save the download. I have all incompatible programs deleted off of my computer and it's still not working
#1288 [22:07] * Mauro [webchat@cpe-181-46-92-70.telecentro-reversos.com.ar] has joined #minecrafthelp
#1289 [22:07] <Mauro> Hello
#1290 [22:07] <Mauro> Im having a problem
#1291 [22:07] <Mauro> With connecting to minecraft servers
#1292 [22:07] <Mauro> I can't join Hypixel
#1293 [22:08] * twentyone [webchat@172.79.146.119] has joined #minecrafthelp
#1294 [22:11] <twentyone> Whenever I have tried to log into my account, it comes up with security questions. I couldn't remember the answers so I tried to reset them, whenever I have requested to receive an email, nothing had came back to my email. I tried doing this more than once but it still didn't work.
#1295 [22:14] * Felven [webchat@cpe-76-170-97-58.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
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#1298 [22:16] * BlackShark000 [webchat@b3d1bf71.virtua.com.br] has joined #minecrafthelp
#1299 [22:16] <BlackShark000> hello
#1300 [22:16] <BlackShark000> is anyone there?
#1301 [22:17] * simoplayz [webchat@dynamic-ip-181616785.cable.net.co] has joined #minecrafthelp
#1302 [22:17] <simoplayz> hello
#1303 [22:18] <BlackShark000> hey, could you help me out with something here?
#1304 [22:18] <simoplayz> so im notable to log in my account and it says invalid username or password so i changed my password like 4 times and the same ting happens
#1305 [22:19] * orianne [webchat@host-92-5-239-113.as43234.net] has joined #minecrafthelp
#1306 [22:20] <simoplayz> could i please get some help< I dont know what to do
#1307 [22:21] <BlackShark000> Back in the end of 2018 I changed my email to another one (the first one I had belonged to my father, and I wanted to change it so I could have more control over my account). Thing is my game got "locked away"? I searched a bit and realised that if someone changes accounts they get their games locked. I'd like to know if there are any ways I can pl
#1308 [22:21] <BlackShark000> ay my game without having to go back to the old account
#1309 [22:21] <orianne> Hello, I can't play minecraft, when I click on the play button it tells me that it's impossible to localise the environment of the execution of java. thanks
#1310 [22:22] <simoplayz> So i'm not able to log in my account and it says invalid username or password so i changed my password like 4 times and the same thing happens
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#1314 [22:26] * kaspion [webchat@d154-20-165-47.bchsia.telus.net] has joined #minecrafthelp
#1315 [22:26] <kaspion> hello?
#1316 [22:26] <kaspion> i need help with logining in
#1317 [22:26] * kaspion [webchat@d154-20-165-47.bchsia.telus.net] has quit. (Client Quit)
#1318 [22:35] <orianne> it worked by downloading again java and the launcher thanks
#1319 [22:51] * trevor [webchat@68-189-45-108.dhcp.rdng.ca.charter.com] has joined #minecrafthelp
#1320 [22:52] <trevor> I try to login on minecraft.net and all the credentials are right, but when I click the login button, nothing happens, no popups, no errors, just nothing.
#1321 [22:55] * Billy [webchat@s201-214-70-68.dvec.az.wi-power.com] has joined #minecrafthelp
#1322 [22:55] <Billy> Um s outdated client
#1323 [22:56] <Billy> What do i dooo
#1324 [22:57] * Soccerdude6868 [webchat@pool-72-74-169-155.bstnma.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#1325 [22:57] <trevor> idk what to do
#1326 [22:57] <Billy> Hi
#1327 [22:57] <trevor> hi
#1328 [22:58] <Billy> So outdated client any link for help
#1329 [22:58] * thatguy900 [webchat@cpe-101-174-78-215.bpbn-r-037.cht.nsw.bigpond.net.au] has joined #minecrafthelp
#1330 [22:58] <trevor> idk, minecraft .net wont even let me login
#1331 [22:58] * Penn [webchat@c-71-201-233-185.hsd1.in.comcast.net] has joined #minecrafthelp
#1332 [22:58] <thatguy900> hi how do i increase the amount of ram for minecraft?
#1333 [22:59] <Penn> Looking for a solution for the io.netty.channel.abstractchannel$annotatedconnectexception error message
#1334 [22:59] * Aged_Gods [webchat@d24-57-207-107.home.cgocable.net] has joined #minecrafthelp
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#1337 [23:00] <Billy> Im here for outdated clien anyone can help please do
#1338 [23:00] <thatguy900> how do i increase the amount of ram for minecraft?
#1339 [23:00] <Billy> I NEED HELP
#1340 [23:01] <Aged_Gods> i am having trouble syncing my data from xbox (windows 10 edition) to my PC or VR, also windows 10 edition although this data transfers easily from xbox to xbox and is synced up to date.
#1341 [23:01] <Billy> Trevor you doont even have mincraft
#1342 [23:01] <Billy> Trevor you doont even have mincraft
#1343 [23:02] * Aged_Gods [webchat@d24-57-207-107.home.cgocable.net] has left #minecrafthelp
#1344 [23:03] <Billy> Outdated client you
#1345 [23:03] * thatguy900 [webchat@cpe-101-174-78-215.bpbn-r-037.cht.nsw.bigpond.net.au] has quit. (Quit: webchat.esper.net)
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#1351 [23:12] * Billy [webchat@s201-214-70-68.dvec.az.wi-power.com] has joined #minecrafthelp
#1352 [23:12] <Billy> Hi
#1353 [23:14] <Matt0> Hello, I am currently having some problems getting into my old minecraft account. I have read the article, and I am still a bit confused. I got minecraft for PC when I was a kid from a gift card that has the transaction ID on it, but unfortunately I no longer have access to that code. All I remember is my old email that was used for the account and
#1354 [23:14] <Matt0> my old username. I don't currently remember the password, and the problem is, the old email that was used is no longer accessible so I can't get password reset confirmation emails. I also don't exactly remember when I purchased Minecraft, adding another layer of complication to everything. Any help would be great!!!
#1355 [23:15] * Orlaii [webchat@S0106f0f249e0aa23.ed.shawcable.net] has quit. (Quit: webchat.esper.net)
#1356 [23:17] <Matt0> Also, I think it would be worthy of note that I have gone on a wild goose chase trying to get access to the old account. I have even gone so far as to find the old salvaged hard drive from the laptop I used to play Minecraft on as a kid and connecting it to my current PC. I sifted through and found my old minecraft Java download as well as the worl
#1357 [23:17] <Matt0> d saves that I have, but I did not get my password. All I was able to find was my old username.
#1358 [23:18] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Quit: WeeChat 2.5)
#1359 [23:18] <Matt0> I have contacted Mojang support, but I just wanted to know if any of you guys could help.
#1360 [23:19] <Billy> Same outdated client you
#1361 [23:19] * diamondman [webchat@186-89-197-153.genericrev.cantv.net] has joined #minecrafthelp
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#1363 [23:20] <diamondman> https://paste.ubuntu.com/p/X67qv2m48Z/
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#1365 [23:21] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#1366 [23:21] <Billy> ?
#1367 [23:24] * c [webchat@c-98-240-179-110.hsd1.mn.comcast.net] has joined #minecrafthelp
#1368 [23:25] <Lance> I have a really weird situation and idk if I can get help here but I've sent an email to support but I want to play tonight so I'm going to try here too. I sent a password reset to the email I thought was on my account, got the email, reset the password, signed in, and the Username isn't MY username it's something else and idk if I was hacked and i
#1369 [23:25] <Lance> t was changed or if I have the wrong email, I just want either my name back or to know which email I used for the account with the correct username, or even just have a password reset email sent to whatever is attached to that account to see if I can even still access it.
#1370 [23:25] <c> how long can i expect before i can hear back about a refund?
#1371 [23:25] * lacacalola [webchat@177.237.29.47.cable.dyn.cableonline.com.mx] has joined #minecrafthelp
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#1374 [23:27] <lacacalola> If i download minecraft for window 10 and i buy realms, i can play with ps4 users?
#1375 [23:27] <jacob> how do i get minecraft windows 10 edition if i have Java edition already
#1376 [23:29] <jacob> lacacalola Do you know how to get windows 10 if you have Java edition already
#1377 [23:32] <lacacalola> Yes
#1378 [23:32] <lacacalola> You need to buy it again
#1379 [23:33] <jacob> I NEED TO BUY WINDOWS 10
#1380 [23:33] <jacob> MINECRAFT
#1381 [23:34] <jacob> but i already have java edition
#1382 [23:34] <jacob> And i dont think you can play with ps4 users becuase they dont have realms
#1383 [23:34] <ba7888b72413a16a> jacob: if you bought java edition before oct 19 2018, you can redeem windows 10 edition
#1384 [23:34] <ba7888b72413a16a> otherwise you're screwed
#1385 [23:35] <jacob> WOW
#1386 [23:35] <jacob> feels bad :(
#1387 [23:36] <lacacalola> If i download minecraft for window 10 and i buy realms, i can play with ps4 users?
#1388 [23:36] <ba7888b72413a16a> lacacalola: I think so, yeah
#1389 [23:36] <ba7888b72413a16a> all of the console versions are unified with windows 10 edition nowadays
#1390 [23:37] <lacacalola> Ok thanks
#1391 [23:37] <ba7888b72413a16a> wait, is the PS4 an exception to this...?
#1392 [23:37] <jacob> So, you are saying i have to buy windows 10 edition as well?!?!
#1393 [23:37] <ba7888b72413a16a> I just googled it and it says some legal thing with sony and they refused to allow cross play
#1394 [23:37] <jacob> Yeah sony doesnt cross play rn
#1395 [23:38] <ba7888b72413a16a> jacob: well, you could always pull a fliparoo and convince friends to buy java edition :)
#1396 [23:38] <lacacalola> Yes
#1397 [23:38] <jacob> They might add cross play at minecon
#1398 [23:39] <jacob> ba7888b72413a16a the only thing is, they have an Xbox and i wanted to play with them and the only way to do that is to get the windows 10 edition
#1399 [23:41] <lacacalola> OK
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#1402 [23:46] <jacob> Thanks btw
#1403 [23:46] <jacob> Im gunna leave now
#1404 [23:47] <Trixx> Hello- I recently loaded an old world on to realms. Th world loaded in great and most things work. However I'm noticing wherever I am that Boats and Minecarts will just dissapear if i break them. They don't go do inventory or hoppers. Is there a fix for this?
#1405 [23:47] <Trixx> they don't go to*
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#1407 [23:50] <asadEx> i sent my transaction ID
#1408 [23:50] <asadEx> LIKE 5 DAM DAYS AGO
#1409 [23:50] <asadEx> not a single response
#1410 [23:51] <asadEx> anything else i can do to recover my acc?
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#1414 [23:58] <jacob> I just redeemed a code for minecraft windows 10 edition and it still says redeem a code, what do i do>
#1415 [23:58] <jacob> ?