#1 [00:19] * Orenjiii [webchat@cpe-184-58-157-107.wi.res.rr.com] has joined #minecrafthelp
#2 [00:22] <Orenjiii> I am unable to log into the game and the website. I receive an error stating my password is wrong but i know it was correct. After the first 2 failed attempts, i reset the password and I am still given the same error on both the website and launcher. I had the "remember me" boxed ticked and I was still forced to try logging in, so now i can't even
#3 [00:22] <Orenjiii> play single player. Is there a reason this is happening?
#4 [00:25] * killerrobot [webchat@cpe-104-172-8-116.socal.res.rr.com] has joined #minecrafthelp
#5 [00:25] <killerrobot> i can't change my username, it says it was issued on an invalid date and can change it in NaN days
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#8 [00:34] * Inkstrike_12 [webchat@rsm1394476.lnk.telstra.net] has joined #minecrafthelp
#9 [00:35] <Inkstrike_12> Hi I own Minecraft Java and I want a new account but I have to pay to start it again is there any other way to get a new account
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#13 [00:42] <Convegent_> My mincraft keeps crashing when i try to start it it say Error: java.lang.RuntimeException: No OpenGL context found in the current thread
#14 [00:42] <Convegent_> My mincraft keeps crashing when i try to start it it say Error: java.lang.RuntimeException: No OpenGL context found in the current thread
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#16 [00:44] <Inkstrike_12> Delete the game files and then undo the delete and it should be fine
#17 [00:45] * resilient [webchat@cpe-121-208-8-104.cfui-cr-004.woo.qld.bigpond.net.au] has joined #minecrafthelp
#18 [00:46] <Andrio> Inkstrike_12, why do you need a new account?
#19 [00:46] <resilient> I need help my minecraft keeps crashing
#20 [00:47] <Inkstrike_12> Because I forgot the registered email and my password
#21 [00:47] <resilient> It says No OpenGL context found in the current thread
#22 [00:47] <Inkstrike_12> and now i cant play
#23 [00:47] <Andrio> ah
#24 [00:48] <Inkstrike_12> is there any way to get a new account without paying for Minecraft again?
#25 [00:48] <Andrio> Inkstrike_12, no
#26 [00:48] <Andrio> unless you're given a copy
#27 [00:48] <Andrio> ??> resilient win/DXDiag
#28 [00:48] <Mightyena> resilient: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#29 [00:48] <Andrio> ??> Inkstrike_12 account/forgot-email
#30 [00:48] <Mightyena> Inkstrike_12: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#31 [00:49] <Inkstrike_12> ok
#32 [00:52] * Altragus [webchat@static.customers.nuskope.com.au] has quit. (Quit: webchat.esper.net)
#33 [00:56] <Inkstrike_12> It didn't work
#34 [00:57] <Andrio> Inkstrike_12, checked your spam folder?
#35 [00:57] <Inkstrike_12> yes
#36 [01:01] <resilient> here is my dxdiag report https://paste.ubuntu.com/p/hTMS84VqK5/
#37 [01:01] <Andrio> resilient, try installing this driver: https://global-download.acer.com/GDFiles/Driver/VGA/VGA_AMD_22.19.163.1792_W10x64_A.zip?acerid=636588518886672526&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20A315-21G&OS=ALL&LC=en&BC=ACER&SC=PA_6
#38 [01:08] * m2 [webchat@pool-74-109-15-103.phlapa.fios.verizon.net] has joined #minecrafthelp
#39 [01:10] <m2> I am trying to recover an old account, and I am unsure of the email I used when signing up. I know my in game name was MattGuy1114, is there anyway to login from username or figure out what email I used?
#40 [01:10] <m2> I am trying to recover an old account, and I am unsure of the email I used when signing up. I know my in game name was MattGuy1114, is there anyway to login from username or figure out what email I used?
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#42 [01:13] * xdominos [webchat@47.205.49.144] has joined #minecrafthelp
#43 [01:13] <xdominos> Hello
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#45 [01:15] * Flash [webchat@175.35.77.186] has joined #minecrafthelp
#46 [01:16] * Adlgamer600 [webchat@c-73-87-36-42.hsd1.wv.comcast.net] has joined #minecrafthelp
#47 [01:16] <Adlgamer600> Hello?>
#48 [01:16] <Adlgamer600> My minecraft is lagging alot and i purchased the java edition today
#49 [01:17] <Adlgamer600> I have an Alienware desktop with 8 gb of ram on it
#50 [01:17] <Flash> this error came up ERROR PLACING ORDER an error occurred while placing order please verify credit card info and try again, wot do i do pls help
#51 [01:17] * uncatchable [webchat@ip174-72-12-233.ph.ph.cox.net] has joined #minecrafthelp
#52 [01:18] <uncatchable> my account was hacked and I got it back but they used my free Minecraft windows 10 edition
#53 [01:18] <uncatchable> how do I get a new code?
#54 [01:18] <Adlgamer600> i'm sorry about that dude.
#55 [01:18] * Adlgamer600 [webchat@c-73-87-36-42.hsd1.wv.comcast.net] has quit. (Client Quit)
#56 [01:18] <uncatchable> is it possible to get a new code from mojang
#57 [01:19] * Flash [webchat@175.35.77.186] has quit. (Client Quit)
#58 [01:19] <uncatchable> ok so no one is gonna help me
#59 [01:22] * liam1 [webchat@202-56-41-168.static.nownz.co.nz] has joined #minecrafthelp
#60 [01:22] <liam1> Hey
#61 [01:23] <liam1> Email shut down need it changed
#62 [01:24] <liam1> User name is lsharkliam, i havent been abel to use it since 2015 after it being shut
#63 [01:25] <liam1> Email was julieandjames@xtra.co.nz
#64 [01:27] * liam1 [webchat@202-56-41-168.static.nownz.co.nz] has quit. (Client Quit)
#65 [01:44] * Kazoo23 [webchat@d114-78-125-86.bla803.nsw.optusnet.com.au] has joined #minecrafthelp
#66 [01:45] <Kazoo23> Hi, I've been having issues receiving an email regarding resetting my old minecraft password from 2012
#67 [01:46] * Kazoo23 [webchat@d114-78-125-86.bla803.nsw.optusnet.com.au] has quit. (Client Quit)
#68 [01:56] * Matt7 [webchat@cpe-1-158-164-45.sb05.sa.asp.telstra.net] has joined #minecrafthelp
#69 [01:57] <Matt7> Hello, I used to log in on my old laptop, but now I am trying to log in on my new laptop and can not
#70 [01:57] <Matt7> I can not receive a password reset or anything either
#71 [01:57] <Matt7> please help :)
#72 [01:58] * Matt7 [webchat@cpe-1-158-164-45.sb05.sa.asp.telstra.net] has quit. (Client Quit)
#73 [02:03] * oi [webchat@d23-17-127-92.abhsia.telus.net] has joined #minecrafthelp
#74 [02:06] <oi> Hi, I was trying to make a minecraft account on this computer and it didnt let me get past the email verification screen to finish paying, so I logged in with the email on my phone, and it allowed me too. I successfully created an account and paid. However, on this computer I am unable to log in. On the launcher it says invalid email or password...
#75 [02:06] <oi> .and on the online website nothing happens when I click log in, no message, nothing, the button becomes darker then back to the original color it was? I contacted minecraft but it seems like they will take forever to reply.
#76 [02:07] * Hamodudee [webchat@cpe-144-136-160-92.sjui-cr-101.wel.wa.bigpond.net.au] has joined #minecrafthelp
#77 [02:08] <Hamodudee> My computer died while minecraft was updating and now the application "quits unexpectedly"
#78 [02:08] <Hamodudee> how can i fix this
#79 [02:09] <Hamodudee> ive tried restarting my computer but that hasn't work
#80 [02:09] * Invghost [webchat@121.45.162.73] has joined #minecrafthelp
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#82 [02:13] <oi> try deleting minecraft launcher and reinstalling it
#83 [02:15] * Halp_plz [webchat@ip72-222-146-185.ph.ph.cox.net] has joined #minecrafthelp
#84 [02:18] <Halp_plz> Hello. I just received an email yesterday saying my Minecraft account was being migrated to a Mojang account. I didn't request this and I can no longer log into the game. I followed the FAQ, created a Mojang account, but it hasn't associated my old account with it and is saying I need to purchase the game again. I've owned the game since alpha and
#85 [02:18] <Halp_plz> have never had this issue. As far as I can tell my account is gone
#86 [02:19] <Halp_plz> How do I fix this?
#87 [02:20] * gurkengrumpel [webchat@p4FF95C04.dip0.t-ipconnect.de] has joined #minecrafthelp
#88 [02:24] <oi> If it was migrated you have to try and login with your email not your username
#89 [02:29] <Halp_plz> I did
#90 [02:30] <oi> you can email minecraft support the problem
#91 [02:30] <Halp_plz> I just tried to import my old account to my new Mojang account I just made and it said my account has already been imported but when I try to log in with my credentials it says they're wrong. Did my account get stoeln?
#92 [02:30] <oi> No doubt it
#93 [02:30] <oi> Does anyone know your password
#94 [02:31] <oi> There is a website for minecraft support where you can send your issue and they can help you fix it, email them
#95 [02:33] <oi> https://help.mojang.com/customer/portal/emails/new?ref=footer
#96 [02:34] <Halp_plz> Thanks. I'll try that. And no, no one knows my password. It's just weird because I haven't played in a little while and just got back on recently just fine. I then got that email yesterday and today I can no longer log in and play
#97 [02:36] * patitan [webchat@lfbn-1-12193-74.w90-92.abo.wanadoo.fr] has joined #minecrafthelp
#98 [02:36] <oi> If your account was created before or during 2012 you have the old version of minecraft, it migrating is a normal process, your having the same issue as me where you cant log in, so contact them
#99 [02:36] <patitan> hi
#100 [02:36] <patitan> someone here?
#101 [02:37] * patitan [webchat@lfbn-1-12193-74.w90-92.abo.wanadoo.fr] has quit. (Client Quit)
#102 [02:38] * oi [webchat@d23-17-127-92.abhsia.telus.net] has quit. (Quit: webchat.esper.net)
#103 [02:44] <Halp_plz> Thanks. I contacted them. Yeah I bought Minecraft back in 2010. I think it was before much of anything besides skeletons were implemented lol
#104 [02:54] * CALEB [webchat@110.141.54.146] has joined #minecrafthelp
#105 [02:54] * rosie [webchat@072-239-196-231.res.spectrum.com] has joined #minecrafthelp
#106 [02:54] <rosie> hey is this place active?
#107 [02:54] <rosie> i was referred here for help
#108 [02:55] <CALEB> I need help trying to retrieve my email
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#112 [03:03] * temmie [webchat@174-20-46-20.mpls.qwest.net] has joined #minecrafthelp
#113 [03:04] <temmie> so
#114 [03:04] <temmie> minecraft aint loading
#115 [03:04] * CALEB [webchat@110.141.54.146] has quit. (Quit: webchat.esper.net)
#116 [03:05] <temmie> whenever i open up minecraft
#117 [03:05] <temmie> the red bar shows up and almost gets to the end and then doesnt respond
#118 [03:05] <temmie> i waited 20 mins and it still didnt
#119 [03:05] * temmie [webchat@174-20-46-20.mpls.qwest.net] has quit. (Client Quit)
#120 [03:10] * EPMC [webchat@85-76-66-238-nat.elisa-mobile.fi] has joined #minecrafthelp
#121 [03:10] <EPMC> minecraft crashes upon startup
#122 [03:13] <EPMC> crash report - https://pastebin.com/GZc5dhN6
#123 [03:30] * sam [webchat@b0fc7d5f.bb.sky.com] has joined #minecrafthelp
#124 [03:31] <sam> Java.lang.IllegalStateException
#125 [03:31] * sam [webchat@b0fc7d5f.bb.sky.com] has quit. (Client Quit)
#126 [03:37] * Brenterritory [webchat@c-73-189-41-78.hsd1.ca.comcast.net] has joined #minecrafthelp
#127 [03:37] <Brenterritory> can i do refund?
#128 [03:38] <Brenterritory> Refund
#129 [03:40] * PhatTyla124 [webchat@73.109.60.90] has joined #minecrafthelp
#130 [03:41] * EnderMaster74 [webchat@cpe-101-161-10-50.bpbn-r-036.cht.nsw.bigpond.net.au] has joined #minecrafthelp
#131 [03:41] <EnderMaster74> I need help.
#132 [03:41] <PhatTyla124> ditto
#133 [03:41] <EnderMaster74> Regarding an email I don't have access to, where I cant get password reset emails
#134 [03:42] <PhatTyla124> is that a known issue happening?
#135 [03:42] <EnderMaster74> I don't know,
#136 [03:42] <Brenterritory> Wait
#137 [03:42] <Brenterritory> can i do refund>
#138 [03:42] <Brenterritory> ?
#139 [03:42] * pmvdlb [webchat@85-147-165-148.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#140 [03:42] * EnderMaster74 [webchat@cpe-101-161-10-50.bpbn-r-036.cht.nsw.bigpond.net.au] has quit. (Client Quit)
#141 [03:43] <pmvdlb> Hello. I cannot join any server. It generates an error that says jave.net.SocketException
#142 [03:44] <pmvdlb> I've copied all dxdiag detail and pasted it here: https://paste.ubuntu.com/p/Y2scvZ8s8f/
#143 [03:44] <pmvdlb> Java was just updated this morning 2x, and I've rebooted my machine 2x
#144 [03:45] * gurkengrumpel [webchat@p4FF95C04.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#145 [03:48] * Brenterritory [webchat@c-73-189-41-78.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#146 [03:58] * PhatTyla124 [webchat@73.109.60.90] has quit. (Quit: webchat.esper.net)
#147 [04:05] * xsoulz211 [webchat@cpe-101-179-40-231.sb04.sa.asp.telstra.net] has joined #minecrafthelp
#148 [04:06] <xsoulz211> So, my friends account got hacked, and their email and password was changed, is there a way to get it back?
#149 [04:16] * xsoulz211 [webchat@cpe-101-179-40-231.sb04.sa.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#150 [04:20] * _prblm [webchat@84.77.48.225] has joined #minecrafthelp
#151 [04:25] * WAFD [webchat@90.240.17.53] has joined #minecrafthelp
#152 [04:27] <WAFD> Hi I cannot download minecraft java I have tried numerous times with firewall and all anti virus malware off and get this message every time after the download stops permanently it says java tm platform se binary is not responding, please note I have updated java and the issue persists, any ideas please
#153 [04:27] <WAFD> Hi I cannot download minecraft java I have tried numerous times with firewall and all anti virus malware off and get this message every time after the download stops permanently it says java tm platform se binary is not responding, please note I have updated java and the issue persists, any ideas please
#154 [04:29] * WAFD [webchat@90.240.17.53] has left #minecrafthelp
#155 [04:30] <_prblm> Hi, when ever I try to play minecraft(I have alredy download it and logged in) it pops up this message: <<Unable to save download Name: hurt2.ogg URL: https://resources.download.minecraft.net/d0/d0cc73d334ca99fde998044c28b47ec7bd7aac2b
#156 [04:30] <_prblm> Error details: The process does not have access to the file because it is being used by an other process.>>
#157 [04:50] * LionsOfChaos [webchat@c-98-207-232-187.hsd1.ca.comcast.net] has joined #minecrafthelp
#158 [04:51] <LionsOfChaos> hi im in a desperate situation and was hoping u guys can fix it before the customer support does
#159 [04:51] * LionsOfChaos [webchat@c-98-207-232-187.hsd1.ca.comcast.net] has quit. (Client Quit)
#160 [04:54] * Sky [webchat@bb116-14-19-235.singnet.com.sg] has joined #minecrafthelp
#161 [04:55] <Sky> hi my minecraft acc has been hacked and i lost the email to it
#162 [05:04] <Sky> ?
#163 [05:06] * b7 [webchat@cpc92980-perr18-2-0-cust47.19-1.cable.virginm.net] has joined #minecrafthelp
#164 [05:06] <b7> my minecraft keeps crashing before ive got onto the game
#165 [05:06] <b7> i press play and it says the game has crashed
#166 [05:07] <b7> please help
#167 [05:08] <b7> anyone
#168 [05:08] <b7> please
#169 [05:21] * Sky [webchat@bb116-14-19-235.singnet.com.sg] has quit. (Quit: webchat.esper.net)
#170 [05:23] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#171 [05:26] <Greymagic27> ??> b7 launcher/log
#172 [05:26] <Mightyena> b7: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#173 [05:30] * denis [webchat@bzq-109-65-223-169.red.bezeqint.net] has joined #minecrafthelp
#174 [05:30] <denis> Hello
#175 [05:30] <b7> thanks
#176 [05:30] <Greymagic27> denis, Hello. How can we help?
#177 [05:30] <denis> I cannot log into my mojang account
#178 [05:30] <Greymagic27> denis, What happens when you try?
#179 [05:31] <denis> Invalid email or password
#180 [05:31] <denis> But when i want to change the password i never get the email
#181 [05:31] <Greymagic27> denis, Let's make sure that no programs on your PC are causing the issue.
#182 [05:31] <Greymagic27> HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#183 [05:31] <Greymagic27> ??> denis tools/hjt
#184 [05:31] * Absol kicked Greymagic27 from #minecrafthelp (Reason: reymagic27 :Stop spamming)
#185 [05:31] <Mightyena> denis: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#186 [05:31] <Mightyena> denis: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#187 [05:31] * Greymagic27 [~greymagic@irc.urielsalis.me] has joined #minecrafthelp
#188 [05:31] <denis> It's not that.
#189 [05:32] <Greymagic27> denis, How do you know?
#190 [05:32] <denis> I do not have any viruses or malware on my PC
#191 [05:32] <denis> My email was suspended and i forgot the password.
#192 [05:32] <denis> And i need help changing it
#193 [05:32] <Greymagic27> denis, You may have some incompatable software regardless which is causing your issue
#194 [05:32] <denis> But like
#195 [05:33] <denis> I am playing on my brothers account right now
#196 [05:33] <denis> And i can't lose my own
#197 [05:33] <denis> Because i wasted alot of money on it
#198 [05:33] <denis> I just need help changing my email
#199 [05:33] <Greymagic27> denis, Before I hand you the steps to email mojang, I would like to double check that you don't have any known incompatible software. Is that alright?
#200 [05:33] <denis> Sure
#201 [05:34] <Greymagic27> denis, Could you follow the hijackthis steps then?
#202 [05:34] <denis> I'm doing a ESET scan right now
#203 [05:34] <denis> to check for any malware
#204 [05:34] <denis> I'll get back to you when its done
#205 [05:34] <Greymagic27> denis, Ah eset. That is one of the programs which is known to block connections:
#206 [05:34] <Greymagic27> ??> denis av/eset
#207 [05:34] <Mightyena> denis: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix it, follow these instructions, and set the mode to Interactive: https://support.eset.com/kb3190/
#208 [05:34] <Mightyena> denis: Then, open the launcher and try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#209 [05:35] <denis> Oh and
#210 [05:36] <denis> Do you have any permissions to change my minecraft password
#211 [05:36] <denis> ?
#212 [05:36] <Greymagic27> denis, As we're just volunteers we don't have any hold over account information
#213 [05:36] <denis> Alright
#214 [05:36] * pmvdlb [webchat@85-147-165-148.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#215 [05:37] * b7 [webchat@cpc92980-perr18-2-0-cust47.19-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#216 [05:39] <denis> Greymagic27 I did the firewall thingie
#217 [05:39] <denis> WHat now?
#218 [05:39] <Greymagic27> open the launcher and try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#219 [05:40] <denis> Didn't show me
#220 [05:40] <denis> Or maybe i did that before
#221 [05:40] <Greymagic27> denis, I'm still concerned that a program on your PC could be causing this issue. Could you follow these steps?
#222 [05:40] <Greymagic27> ??> denis tools/hjt
#223 [05:40] <Mightyena> denis: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#224 [05:40] <Mightyena> denis: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#225 [05:41] <denis> okay
#226 [05:41] <denis> 1sec
#227 [05:41] <denis> Can i post a screenshot over here>
#228 [05:41] <denis> Or something?
#229 [05:41] <Greymagic27> denis, Sure. Use https://imgur.com/upload
#230 [05:42] <denis> https://imgur.com/a/IaBi8Vz
#231 [05:42] <denis> It's in russian
#232 [05:42] <denis> because my dad speaks it the most
#233 [05:42] <denis> Theres no malware on my PC
#234 [05:42] <Greymagic27> denis, The tool I linked isn't to find malware. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information.
#235 [05:44] <denis> https://pastebin.com/ckxdrFyt
#236 [05:45] <denis> There you go
#237 [05:46] <Greymagic27> denis, Remove windscribe
#238 [05:47] <denis> It's my VPN
#239 [05:47] <denis> You sure?
#240 [05:47] <Greymagic27> denis, VPNs are known to cause issues as mojang blocks most of them
#241 [05:48] <denis> I'm not using it while playing minecraft
#242 [05:48] <Greymagic27> denis, Even if it's not on, it can still cause issues
#243 [05:48] <denis> Alright
#244 [05:48] <denis> Anything eles?
#245 [05:48] <denis> Else*
#246 [05:48] * Absol kicked denis from #minecrafthelp (Reason: enis :Stop spamming)
#247 [05:49] * denis [webchat@bzq-109-65-223-169.red.bezeqint.net] has joined #minecrafthelp
#248 [05:49] <denis> @Grey
#249 [05:49] <denis> Greymagic27
#250 [05:49] <denis> Why have i been kicked?
#251 [05:52] * denis [webchat@bzq-109-65-223-169.red.bezeqint.net] has quit. (Client Quit)
#252 [06:13] * Marian [webchat@ip-178-203-66-5.hsi10.unitymediagroup.de] has joined #minecrafthelp
#253 [06:14] * obama [webchat@ti0022q162-0238.bb.online.no] has joined #minecrafthelp
#254 [06:15] * _prblm [webchat@84.77.48.225] has quit. (Quit: webchat.esper.net)
#255 [06:15] <obama> Hey, I am not able to log in to my minecraft account on my launcher, however on Minecraft.net it is perfectly fine
#256 [06:16] <obama> I copy the username from my profile page perfectly and I insert my password correctly, any ideas why this is happenting?
#257 [06:20] <Marian> Hi I submitted an email 4 weeks ago regarding my Mojang account and don't get any replies and that's not very satisfying
#258 [06:23] <Greymagic27> ??> obama tools/hjt
#259 [06:23] <Mightyena> obama: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#260 [06:23] <Mightyena> obama: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#261 [06:23] <Greymagic27> Marian, Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#262 [06:30] * TheSilentLink [~TheSilent@host165-120-140-39.range165-120.btcentralplus.com] has joined #minecrafthelp
#263 [06:31] <obama> https://paste.ubuntu.com/p/vj9hQ6Pyx9/
#264 [06:31] * TheSilentLink [~TheSilent@host165-120-140-39.range165-120.btcentralplus.com] has quit. (Client Quit)
#265 [06:32] <Greymagic27> obama, Please send the full log
#266 [06:39] <Marian> I know a lot of people are sick, but someday someone has to be there, but a lot of money has been invested and I'm afraid it will soon be everything built with this account for the garbage can and what was earned on the servers.
#267 [06:39] <Marian> I don't want to lose my things and successes that have been achieved with it.
#268 [06:40] * TheSilentLink [~TheSilent@2a00:23c5:c184:4000:59d:5fb1:ce55:eb20] has joined #minecrafthelp
#269 [06:43] * Hamodudee [webchat@cpe-144-136-160-92.sjui-cr-101.wel.wa.bigpond.net.au] has quit. (Quit: webchat.esper.net)
#270 [06:52] * bananajoe [webchat@p579F3977.dip0.t-ipconnect.de] has joined #minecrafthelp
#271 [06:54] <bananajoe> i wanted to login into my new minecraft, but somehow the e-mail wasn't accepted, but it's the e-mail address i've got minecraft on. whats the problem?
#272 [06:54] <Greymagic27> bananajoe, Let's make sure nothing on your PC is causing this issue. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#273 [06:55] <Greymagic27> ??> bananajoe tools/hjt
#274 [06:55] <Mightyena> bananajoe: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#275 [06:55] <Mightyena> bananajoe: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#276 [06:55] * morgan174 [webchat@n1-40-38-253.bla1.nsw.optusnet.com.au] has joined #minecrafthelp
#277 [06:55] <morgan174> hai
#278 [06:55] <Greymagic27> morgan174, Hey. How can we help?
#279 [06:56] <morgan174> i just bought it today ad when i try to lauch the bar gets 70% along than this pos up java(tm) platform se binary is not responding
#280 [06:56] <Greymagic27> ??> morgan174 av/adwcleaner
#281 [06:56] <Mightyena> morgan174: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#282 [06:56] <Mightyena> morgan174: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#283 [06:56] <morgan174> uhhhhhhh
#284 [06:57] <bananajoe> who can i give the link to?
#285 [06:58] * Marian [webchat@ip-178-203-66-5.hsi10.unitymediagroup.de] has quit. (Quit: webchat.esper.net)
#286 [06:58] * Monzster [webchat@ip-5-103-151-48.dhcp.fibianet.dk] has joined #minecrafthelp
#287 [06:58] <Greymagic27> bananajoe, Send it here
#288 [06:58] * morgan174 [webchat@n1-40-38-253.bla1.nsw.optusnet.com.au] has quit. (Client Quit)
#289 [06:58] <bananajoe> https://paste.ubuntu.com/p/KvHPVDTWxh/
#290 [06:59] * halp [webchat@n1-40-38-253.bla1.nsw.optusnet.com.au] has joined #minecrafthelp
#291 [06:59] <Greymagic27> ??> bananajoe win/hosts/edit
#292 [06:59] <halp> hi
#293 [06:59] <Monzster> I cant migrate my old account, since the email used to register the account back in the day, no longer exist.
#294 [06:59] <Mightyena> bananajoe: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#295 [06:59] <Mightyena> bananajoe: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#296 [06:59] <Greymagic27> bananajoe, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#297 [07:00] <Greymagic27> ??> halp av/adwcleaner
#298 [07:00] <Mightyena> halp: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#299 [07:00] <Mightyena> halp: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#300 [07:00] * TheSilentLink [~TheSilent@host165-120-140-39.range165-120.btcentralplus.com] has joined #minecrafthelp
#301 [07:00] <Greymagic27> Monzster, Have you emailed mojang support?
#302 [07:00] <Monzster> no
#303 [07:00] <Greymagic27> Monzster, You'll need to go ahead and contact them and explain the situation
#304 [07:00] <Greymagic27> ??> Monzster account/send-email
#305 [07:00] <Mightyena> Monzster: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#306 [07:00] <Mightyena> Monzster: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#307 [07:00] <halp> hi
#308 [07:00] <Monzster> ty
#309 [07:00] <Greymagic27> ??> halp av/adwcleaner
#310 [07:00] <Mightyena> halp: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#311 [07:00] <Mightyena> halp: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#312 [07:02] * halp [webchat@n1-40-38-253.bla1.nsw.optusnet.com.au] has quit. (Client Quit)
#313 [07:03] * Monzster [webchat@ip-5-103-151-48.dhcp.fibianet.dk] has quit. (Client Quit)
#314 [07:06] <bananajoe> thank you it worked
#315 [07:06] * cooey [~nes@69.17.188.160] has joined #minecrafthelp
#316 [07:06] * bananajoe [webchat@p579F3977.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#317 [07:08] * bluupplp [webchat@cpc149994-brnt4-2-0-cust417.4-2.cable.virginm.net] has joined #minecrafthelp
#318 [07:08] <bluupplp> hi
#319 [07:08] <bluupplp> I forgot my email
#320 [07:08] <bluupplp> what to do?
#321 [07:08] <Greymagic27> ??> bluupplp account/forgot-email
#322 [07:08] <Mightyena> bluupplp: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#323 [07:12] <bluupplp> but i have a 2012
#324 [07:12] <bluupplp> account
#325 [07:12] <bluupplp> its not migrated
#326 [07:12] <Greymagic27> ??> bluupplp account/send-email
#327 [07:12] <Mightyena> bluupplp: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#328 [07:12] <Mightyena> bluupplp: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#329 [07:12] <bluupplp> it takes like 3months to hear bacK?
#330 [07:12] <Greymagic27> bluupplp, I'm afraid so
#331 [07:13] * bluupplp [webchat@cpc149994-brnt4-2-0-cust417.4-2.cable.virginm.net] has quit. (Client Quit)
#332 [07:21] * noah [webchat@193-80-106-118.adsl.highway.telekom.at] has joined #minecrafthelp
#333 [07:22] * noah [webchat@193-80-106-118.adsl.highway.telekom.at] has quit. (Client Quit)
#334 [07:23] * nick9 [webchat@197-87-135-43.cpt.mweb.co.za] has joined #minecrafthelp
#335 [07:24] <nick9> hello, i made a accidently bought minecraft and i was hoping for a refund
#336 [07:24] <Greymagic27> ??> nick9 account/refund
#337 [07:24] <Mightyena> nick9: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#338 [07:24] * erenozden191 [webchat@95.8.122.92.dynamic.ttnet.com.tr] has joined #minecrafthelp
#339 [07:24] <erenozden191> hello
#340 [07:25] <nick9> is it possible for a refund
#341 [07:25] <erenozden191> I can't login to minecraft.net and minecraft java edition but my friend can joni
#342 [07:25] <erenozden191> psl help me
#343 [07:26] <nick9> hello?
#344 [07:26] * zoz [webchat@102.187.91.38] has joined #minecrafthelp
#345 [07:26] <zoz> hello
#346 [07:26] <Greymagic27> ??> nick9 account/refund
#347 [07:26] <Mightyena> nick9: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#348 [07:27] <Greymagic27> ??> erenozden191 tools/hjt
#349 [07:27] <Mightyena> erenozden191: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#350 [07:27] <Mightyena> erenozden191: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#351 [07:27] <zoz> I have made a mistake and deactivated my account and want to reactivate what shall i do ?
#352 [07:27] <Greymagic27> ??> zoz account/send-email
#353 [07:27] <Mightyena> zoz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#354 [07:27] <Mightyena> zoz: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#355 [07:27] <erenozden191> can I trust you Mightyena
#356 [07:28] <Greymagic27> erenozden191, Yes. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information.
#357 [07:30] <erenozden191> What should Ido for paste ubuntu
#358 [07:30] <Greymagic27> erenozden191, What do you mean?
#359 [07:30] <erenozden191> there is
#360 [07:30] <erenozden191> poster
#361 [07:30] <Greymagic27> erenozden191, Put a name
#362 [07:30] <erenozden191> K
#363 [07:31] <erenozden191> https://paste.ubuntu.com/p/JV5pBzrNxx/
#364 [07:31] * pedrosmaia0812 [webchat@bb24b179.virtua.com.br] has joined #minecrafthelp
#365 [07:31] <pedrosmaia0812> olá
#366 [07:31] <pedrosmaia0812> eu tento entrar na minha conta mas nao consigo
#367 [07:31] <erenozden191> Greymagic27 did u click on the link?
#368 [07:32] <erenozden191> Greymagic27
#369 [07:32] <erenozden191> Greymagic27 ????
#370 [07:32] <pedrosmaia0812> antigamente eu havia entrado para baixar o minecraft pirata, mas resolvi voltar atras. Agora estou com um codigo nas maos esperando para comprar o minecraft
#371 [07:32] <Greymagic27> erenozden191, Please don't spam my name. I was reviewing your log
#372 [07:32] <Greymagic27> ??> erenozden191 win/hosts/edit
#373 [07:32] <Mightyena> erenozden191: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#374 [07:32] <Mightyena> erenozden191: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#375 [07:32] <pedrosmaia0812> mas nao consigo
#376 [07:32] <Greymagic27> erenozden191, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#377 [07:32] <Greymagic27> pedrosmaia0812, https://translate.google.com/
#378 [07:34] <erenozden191> what will happen when I do some rooting ??!! Mightyena
#379 [07:35] <Greymagic27> erenozden191, Don't do any rooting. Just follow the steps that were given to you
#380 [07:35] <erenozden191> what will hapen than?
#381 [07:35] <erenozden191> or what should I do
#382 [07:35] <Greymagic27> erenozden191, Then you'll be able to login
#383 [07:36] * wowitsmee [webchat@159-205-80-247.adsl.inetia.pl] has joined #minecrafthelp
#384 [07:36] * wowitsmee [webchat@159-205-80-247.adsl.inetia.pl] has quit. (Client Quit)
#385 [07:36] <pedrosmaia0812> nao encontrei nenhum arquivo com esse nome
#386 [07:37] <erenozden191> I can't save it to desktop
#387 [07:37] <Greymagic27> erenozden191, You shouldn't be saving it there anyway. Did you load notepad as administrator?
#388 [07:37] <pedrosmaia0812> I didn't find any file with that name
#389 [07:37] <erenozden191> yeah
#390 [07:37] <Greymagic27> pedrosmaia0812, Only messages starting with your Username are for you (like this: "YourUsername, follow these instructions."). Please ignore any instructions not directed at you.
#391 [07:38] <Greymagic27> erenozden191, Have you opened your host file by following the steps and removed the two entries containing the word 'mojang' ?
#392 [07:38] <erenozden191> I KNOW U R A PIECE OF SCAMMER
#393 [07:38] <erenozden191> I SEARCHED
#394 [07:38] <erenozden191> !!!
#395 [07:38] <Greymagic27> erenozden191, You searched 'is Greymagic27 a scammer' ?
#396 [07:39] <erenozden191> JK
#397 [07:39] <erenozden191> :)
#398 [07:39] <erenozden191> I found 2 word
#399 [07:39] <erenozden191> 2 website
#400 [07:39] <Greymagic27> erenozden191, Remove the two entries containing the word 'mojang'
#401 [07:39] <pedrosmaia0812> hi, I try to log in but I can't
#402 [07:39] <pedrosmaia0812> I used to download the pirate minecraft, but decided to go back. Now I have a code in my hands waiting to buy minecraft
#403 [07:40] <erenozden191> Greymagic27 https://paste.ubuntu.com/p/XnGgKDj3Ct/
#404 [07:40] <erenozden191> look at that
#405 [07:40] * Andy [webchat@cable-cgn.207.mtel.me] has joined #minecrafthelp
#406 [07:40] <Andy> Hello can you help me with loging in minecraft please
#407 [07:40] <pedrosmaia0812> yes
#408 [07:40] <erenozden191> Greymagic27 Should I delete this files
#409 [07:40] <erenozden191> ??
#410 [07:40] <Greymagic27> Andy, Hey. What's the issue?
#411 [07:41] <Greymagic27> erenozden191, Yes. Remove both of those
#412 [07:41] <pedrosmaia0812> ino, i'm sorry
#413 [07:41] <pedrosmaia0812> no**
#414 [07:41] <pedrosmaia0812> i have
#415 [07:41] <Andy> I can not login to my account
#416 [07:41] <pedrosmaia0812> please!!!!!!!
#417 [07:41] <Greymagic27> Andy, What happens when you try?
#418 [07:41] <Greymagic27> pedrosmaia0812, What is the issue
#419 [07:41] <pedrosmaia0812> omggg
#420 [07:41] <pedrosmaia0812> ok
#421 [07:42] <pedrosmaia0812> I can't log in to my account
#422 [07:42] <pedrosmaia0812> I want to buy the game but I can't log in to my account
#423 [07:42] <erenozden191> I can't save this file to host place Greymagic27
#424 [07:42] <Andy> on the minecraft google page i press login and the butten turns gray and it does no respond if i wait for a little bit the butten turns green agein
#425 [07:43] <Greymagic27> erenozden191, Are you the system administrator?
#426 [07:43] <Greymagic27> ??> Andy tools/hjt
#427 [07:43] <Mightyena> Andy: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#428 [07:43] <Mightyena> Andy: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#429 [07:43] <erenozden191> yeah Greymagic27
#430 [07:43] <Greymagic27> pedrosmaia0812, Follow those steps as well ^^
#431 [07:43] <Greymagic27> erenozden191, Press CTRL+S
#432 [07:43] <Greymagic27> erenozden191, That should save the file in the same place
#433 [07:43] <pedrosmaia0812> ok
#434 [07:43] <erenozden191> wait for 1 mnt
#435 [07:44] <pedrosmaia0812> but I didn't find the file
#436 [07:44] <pedrosmaia0812> okkkk
#437 [07:44] <pedrosmaia0812> I found
#438 [07:46] <erenozden191> I did it Greymagic27
#439 [07:46] <erenozden191> So what shoudl I do too Greymagic27
#440 [07:46] <pedrosmaia0812> what do I do now?
#441 [07:46] <pedrosmaia0812> i already have the 2 mojang files in notepad
#442 [07:47] <erenozden191> pderosmania
#443 [07:47] <erenozden191> do u have discord
#444 [07:47] <erenozden191> ???
#445 [07:47] <erenozden191> I can show u
#446 [07:47] * Absol kicked erenozden191 from #minecrafthelp (Reason: renozden191 :Stop spamming)
#447 [07:47] <pedrosmaia0812> no, sorry
#448 [07:48] * zoz [webchat@102.187.91.38] has quit. (Quit: webchat.esper.net)
#449 [07:48] <pedrosmaia0812> i delete
#450 [07:50] <pedrosmaia0812> hhiiiiiiii
#451 [07:51] <pedrosmaia0812> what do I do now?
#452 [07:51] <pedrosmaia0812> i have the 2 files in the notepads
#453 [07:53] <Andy> hello Mightyena
#454 [07:54] <Andy> i send you the link as you seed
#455 [07:54] * digdog18 [webchat@cpe-101-183-8-169.qb03.qld.asp.telstra.net] has joined #minecrafthelp
#456 [07:54] <digdog18> i am having problems logging into both minecraft.net and minecraft app
#457 [07:55] * goingcrazy [webchat@cust-117-250-110-94.dyn.as47377.net] has joined #minecrafthelp
#458 [07:56] <digdog18> hello
#459 [07:56] <pedrosmaia0812> omg
#460 [07:56] <digdog18> what
#461 [07:56] <pedrosmaia0812> someone answer me!!!!!!!!!!!!!!!!!!!!! please
#462 [07:57] <goingcrazy> i have the java edition but it wont work. when it wants to open, i get the message 'upextected error' all the time. I have reinstalled the launcher and java, but this make no diffenrence
#463 [07:57] <digdog18> cant help aha
#464 [07:57] <digdog18> i doubt anyone checks on here anymore
#465 [07:57] * digdog18 [webchat@cpe-101-183-8-169.qb03.qld.asp.telstra.net] has quit. (Client Quit)
#466 [07:58] <goingcrazy> i have no idea what to do, but i have paid for a game that doesnt work
#467 [08:00] * pedrosmaia0812 [webchat@bb24b179.virtua.com.br] has quit. (Quit: webchat.esper.net)
#468 [08:01] * pedrosmaia0812 [webchat@bb24b179.virtua.com.br] has joined #minecrafthelp
#469 [08:03] <pedrosmaia0812> hi, i can't log in to my account (i haven't bought minecraft yet)
#470 [08:03] <pedrosmaia0812> previously I had the pirate minecraft but now I want to buy the original
#471 [08:03] <pedrosmaia0812> How do I solve this problem?
#472 [08:03] * Absol kicked pedrosmaia0812 from #minecrafthelp (Reason: edrosmaia0812 :Stop spamming)
#473 [08:04] * pedrosmaia0812 [webchat@bb24b179.virtua.com.br] has joined #minecrafthelp
#474 [08:04] <pedrosmaia0812> I can't log in to my account
#475 [08:04] <pedrosmaia0812> I want to buy minecraft
#476 [08:04] <pedrosmaia0812> hi
#477 [08:05] <pedrosmaia0812> i'm sorry
#478 [08:06] <pedrosmaia0812> UOPU
#479 [08:06] <pedrosmaia0812> I got it
#480 [08:06] <pedrosmaia0812> tnks
#481 [08:06] * Absol kicked pedrosmaia0812 from #minecrafthelp (Reason: edrosmaia0812 :Stop spamming)
#482 [08:11] * Mohamed [webchat@host-156.196.164.201-static.tedata.net] has joined #minecrafthelp
#483 [08:11] * name [webchat@176-23-103-208-cable.dk.customer.tdc.net] has joined #minecrafthelp
#484 [08:12] <Mohamed> I would like to change my date of birth
#485 [08:12] * name is now known as Guest595
#486 [08:13] * luka [webchat@dd576b37d.access.telenet.be] has joined #minecrafthelp
#487 [08:14] <luka> i cant login on this pc.
#488 [08:14] * Mohamed [webchat@host-156.196.164.201-static.tedata.net] has quit. (Client Quit)
#489 [08:15] <luka> but on my phone and on another pc the same acount works
#490 [08:15] * Andy [webchat@cable-cgn.207.mtel.me] has quit. (Quit: webchat.esper.net)
#491 [08:16] * nick9 [webchat@197-87-135-43.cpt.mweb.co.za] has quit. (Quit: webchat.esper.net)
#492 [08:16] <Guest595> Im trying to reset my password, but i dont get any email and i have switched to a mojang account a while ago
#493 [08:23] * Hikarikaai [webchat@222.114.187.84] has joined #minecrafthelp
#494 [08:23] <Hikarikaai> 안녕하세요
#495 [08:23] <Hikarikaai> 계정을 복구 받을려고 합니다.
#496 [08:23] <Hikarikaai> E-mail did not arrive.
#497 [08:24] * Blake [webchat@m80-170-159-30.cust.tele2.se] has joined #minecrafthelp
#498 [08:24] <Hikarikaai> hhoohh22@naver.com
#499 [08:25] <Hikarikaai> I want to change my password.
#500 [08:25] <Blake> Hey just bought minecraft realms. And i got this trying to join the realm world: Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host
#501 [08:25] <Hikarikaai> How can I change my password?
#502 [08:26] * Guest595 [webchat@176-23-103-208-cable.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#503 [08:26] <Blake> Dont disclose your account information Hikarikaai - I think you can do that trough Mojangs website - click "forgotten password" and enter your email adress and it will be sent to you asap.
#504 [08:26] * Blake [webchat@m80-170-159-30.cust.tele2.se] has quit. (Client Quit)
#505 [08:27] <Hikarikaai> Email not sent from website.
#506 [08:27] <Hikarikaai> I can't change the password even if I enter my email address.
#507 [08:28] <Hikarikaai> I want to find the secret number I forgot.
#508 [08:29] <Hikarikaai> Please help me find my secret number.
#509 [08:30] * Swift [webchat@59.88.250.98] has joined #minecrafthelp
#510 [08:30] * Hikarikaai [webchat@222.114.187.84] has quit. (Quit: webchat.esper.net)
#511 [08:31] * Hikarikaai [webchat@222.114.187.84] has joined #minecrafthelp
#512 [08:31] * TheSilentLink [~TheSilent@host165-120-140-39.range165-120.btcentralplus.com] has quit. (Quit: Good Bye! My bouncer has probably crashed or lost connection to the internet...)
#513 [08:31] <Hikarikaai> help me !
#514 [08:31] <Hikarikaai> Help me !
#515 [08:32] * Hikarikaai [webchat@222.114.187.84] has quit. (Client Quit)
#516 [08:32] <Swift> Hey there. My minecraft seems to launch, but it just gives me that white screen and eventually a not responding error
#517 [08:33] <Swift> I've tried re installing minecraft and reinstalling java.
#518 [08:33] * luka [webchat@dd576b37d.access.telenet.be] has quit. (Quit: webchat.esper.net)
#519 [08:34] <Swift> I've also changed my graphics drivers too to the newest one
#520 [08:34] <Swift> Nothing seems to work
#521 [08:34] <Swift> It used to work perfectly just a month ago, but now it is super frsutrating
#522 [08:35] * P3G4SuS [webchat@dnat1-6.alfservis.cz] has joined #minecrafthelp
#523 [08:35] * Hikarikaai [webchat@222.114.187.84] has joined #minecrafthelp
#524 [08:36] <P3G4SuS> Hello , my problem is my game crash every time i click play button
#525 [08:36] <P3G4SuS> can you help me with it ?
#526 [08:36] <Hikarikaai> I think I forgot my email.
#527 [08:38] * INeedAssistance [webchat@ti0022q162-0238.bb.online.no] has joined #minecrafthelp
#528 [08:38] <INeedAssistance> yo I can't log in on the launcher but I can on the website
#529 [08:38] * Hikarikaai [webchat@222.114.187.84] has quit. (Client Quit)
#530 [08:38] <INeedAssistance> It doesn't have anything to with passwords or anything like that
#531 [08:38] <INeedAssistance> help
#532 [08:39] * aaronalexking [webchat@103.216.214.31] has joined #minecrafthelp
#533 [08:40] * TheSilentLink [~TheSilent@2a00:23c5:c184:4000:59d:5fb1:ce55:eb20] has joined #minecrafthelp
#534 [08:40] * aaronalexking [webchat@103.216.214.31] has quit. (Client Quit)
#535 [08:46] <Greymagic27> ??> INeedAssistance tools/hjt
#536 [08:46] <Mightyena> INeedAssistance: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#537 [08:46] <Mightyena> INeedAssistance: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#538 [08:48] <P3G4SuS> Need help , cant run minecraft every time a clict on play button game crashed
#539 [08:49] <Greymagic27> ??> P3G4SuS launcher/log
#540 [08:49] <Mightyena> P3G4SuS: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#541 [08:51] * Chauski [webchat@xd4ed8688.cust.hiper.dk] has joined #minecrafthelp
#542 [08:51] <Chauski> Hey! Does anyone in here have the ability to revert a change to my ingame screen name=
#543 [08:51] <Chauski> ?`*
#544 [08:51] <Greymagic27> ??> Chauski info/volunteer
#545 [08:51] <Mightyena> Chauski: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#546 [08:52] <Greymagic27> Chauski, You'll need to wait the 30 days before changing your name
#547 [08:52] <Chauski> Big yikes. Okay, thanks anyway, though! :D
#548 [08:52] * Chauski [webchat@xd4ed8688.cust.hiper.dk] has quit. (Client Quit)
#549 [08:55] <P3G4SuS> the game still close after i turn on check boxes
#550 [08:57] <Greymagic27> P3G4SuS, Please follow the steps on the link
#551 [09:03] * SaltyGuy [webchat@static-176-159-173-192.ftth.abo.bbox.fr] has joined #minecrafthelp
#552 [09:05] <SaltyGuy> Hi, i have this problem : when i want to buy MC, i've to choose an username, but it's bugging like it says that the username is already taken or "enter an username" but it's already done.
#553 [09:05] <SaltyGuy> (and btw i checked if usernames was free & taht the case)
#554 [09:05] <Greymagic27> SaltyGuy, Could you DM me the username? /msg Greymagic27
#555 [09:06] * INeedAssistance [webchat@ti0022q162-0238.bb.online.no] has quit. (Quit: webchat.esper.net)
#556 [09:07] <Greymagic27> SaltyGuy, It may be detecting a word it considers to be bad, are there any other usernames?
#557 [09:07] <SaltyGuy> i tried with a really lot of username, my friends too
#558 [09:07] <SaltyGuy> it s a bug
#559 [09:08] <SaltyGuy> try with jbfobgb or whatever you want
#560 [09:08] <Greymagic27> SaltyGuy, I'd like to check if any programs on your PC could be causing this issue
#561 [09:08] <Greymagic27> ??> SaltyGuy tools/hjt
#562 [09:08] <Mightyena> SaltyGuy: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#563 [09:08] <Mightyena> SaltyGuy: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#564 [09:09] <P3G4SuS> I cant reach step 4 the window just dont wanna open
#565 [09:09] <Greymagic27> ??> P3G4SuS launcher/log-txt
#566 [09:10] <Mightyena> P3G4SuS: We need to see your full launcher log, which is created in the game directory.
#567 [09:10] <Mightyena> P3G4SuS: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#568 [09:10] * A_Levy [webchat@176-93-193-164.bb.dnainternet.fi] has joined #minecrafthelp
#569 [09:12] <SaltyGuy> it's running but i think that's useless, i tried with 3 different computers & with 1 phone
#570 [09:13] <P3G4SuS> The minecraft folder dont now where it is
#571 [09:13] <Greymagic27> ??> P3G4SuS win/.minecraft
#572 [09:13] <Mightyena> P3G4SuS: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#573 [09:14] <P3G4SuS> ok
#574 [09:14] <A_Levy> Hi, we bought Minecraft Java edition succesfully yesterday and got a Mojang account. The Minecraft Launcher is downloaded to The computer, but I can't sign in to The game
#575 [09:14] <Greymagic27> A_Levy, Hey. What does it say when you try?
#576 [09:15] <A_Levy> IT says that we don't have internetconnection, but we have
#577 [09:15] <Greymagic27> A_Levy, Let's make sure that nothing on your PC is causing this issue: HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#578 [09:15] <Greymagic27> ??> A_Levy tools/hjt
#579 [09:15] <Mightyena> A_Levy: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#580 [09:15] <Mightyena> A_Levy: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#581 [09:16] * Purifier1990 [webchat@24.194-200-80.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#582 [09:16] * Purifier1990 [webchat@24.194-200-80.adsl-dyn.isp.belgacom.be] has quit. (Client Quit)
#583 [09:17] <Greymagic27> SaltyGuy, I don't see anything there that would cause the issue. Have you emailed mojang support about the issue?
#584 [09:18] <SaltyGuy> I already did
#585 [09:18] <P3G4SuS> https://paste.ubuntu.com/p/F8xKXKtHgH/
#586 [09:18] <Greymagic27> SaltyGuy, Perfect. You'll need to wait for a reply. _respones
#587 [09:18] <Greymagic27> Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#588 [09:18] <SaltyGuy> and i tried to register on account.mojang.com
#589 [09:18] <Greymagic27> ??> P3G4SuS av/adwcleaner
#590 [09:18] <Mightyena> P3G4SuS: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#591 [09:18] <Mightyena> P3G4SuS: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#592 [09:20] <SaltyGuy> how many time i've to wait to have a responce, i work 6/7 days a week and today is my break day...
#593 [09:20] <A_Levy> Ok, I'll try
#594 [09:20] <Greymagic27> SaltyGuy, It will be around 2 months until you get a reply I afraid
#595 [09:21] <SaltyGuy> ....
#596 [09:22] * P3G4SuS [webchat@dnat1-6.alfservis.cz] has quit. (Quit: webchat.esper.net)
#597 [09:22] * josh2 [webchat@adsl.viettel.vn] has joined #minecrafthelp
#598 [09:22] <josh2> hi
#599 [09:22] <josh2> anyone here i kinda need some help
#600 [09:22] * A_Levy [webchat@176-93-193-164.bb.dnainternet.fi] has joined #minecrafthelp
#601 [09:23] <josh2> some how i cant buy the game
#602 [09:23] <josh2> they said the card info was wrong but idk where
#603 [09:23] * SaltyGuy [webchat@static-176-159-173-192.ftth.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#604 [09:23] * josh2 [webchat@adsl.viettel.vn] has quit. (Client Quit)
#605 [09:24] <A_Levy> This nickname has a Mojang account. I havent played jet
#606 [09:26] <A_Levy> I bought the game and the Louncher is in my Computer but I cant log in. It says that i dont have an internetconnection - but I have.
#607 [09:32] * P3G4SuS [webchat@dnat1-6.alfservis.cz] has joined #minecrafthelp
#608 [09:32] <P3G4SuS> ok I am back
#609 [09:34] <P3G4SuS> i restard PC and its done with fixing
#610 [09:35] <A_Levy> They said to go some page https://sourceforge.net/projects/hjt/ … and something but I was in a difference device… now I am at the Computer.. what was the right link?
#611 [09:37] <P3G4SuS> Link for what ?
#612 [09:38] <A_Levy> to check something from the Computer.. why I cant log in
#613 [09:39] <P3G4SuS> oh I am not a moderator i think you are sorry
#614 [09:44] * A_Levy [webchat@176-93-193-164.bb.dnainternet.fi] has quit. (Quit: webchat.esper.net)
#615 [09:45] * Ashley [webchat@88-111-14-65.dynamic.dsl.as9105.com] has joined #minecrafthelp
#616 [09:45] * Ashley [webchat@88-111-14-65.dynamic.dsl.as9105.com] has joined #minecrafthelp
#617 [09:47] * Ashley [webchat@88-111-14-65.dynamic.dsl.as9105.com] has left #minecrafthelp
#618 [09:48] * P3G4SuS [webchat@dnat1-6.alfservis.cz] has joined #minecrafthelp
#619 [09:48] <P3G4SuS> ok i am back from restarting the PC now what ?
#620 [09:50] * A_Levy [webchat@176-93-193-164.bb.dnainternet.fi] has joined #minecrafthelp
#621 [09:52] * Blitz_ [webchat@c-98-249-225-248.hsd1.fl.comcast.net] has joined #minecrafthelp
#622 [09:54] <Blitz_> Hi when I launch Minecraft it gets stuck,in the Mojang loading screen typically around 80%
#623 [09:56] * Blitz_ [webchat@c-98-249-225-248.hsd1.fl.comcast.net] has quit. (Client Quit)
#624 [09:56] * Amanda [webchat@cpe-74-75-48-100.maine.res.rr.com] has joined #minecrafthelp
#625 [09:57] <Amanda> Can I take a world I have been playing on Mac OS desktop (Java) and transfer it to the iPhone app? I think the answer is no but want to check. Thanks for assistance.
#626 [09:59] <A_Levy> Hi, does this " Mojang Support is currently dealing with a very large backlog of account support requests. " mean that I cant log in? I boughtthe Minecraft yesterday, I have an account and the internet connection is OK, Still nothing happens
#627 [10:03] * Doog [webchat@cpe-24-208-88-202.new.res.rr.com] has joined #minecrafthelp
#628 [10:05] <Doog> Alright. For some reason i cannot go 2 minutes without being disconnected from a server
#629 [10:05] <Doog> and even my own realms server
#630 [10:05] * P3G4SuS [webchat@dnat1-6.alfservis.cz] has quit. (Quit: webchat.esper.net)
#631 [10:06] * Doog [webchat@cpe-24-208-88-202.new.res.rr.com] has quit. (Client Quit)
#632 [10:06] * Heathcliff511 [webchat@cpc92652-nrte31-2-0-cust669.8-4.cable.virginm.net] has joined #minecrafthelp
#633 [10:06] * P3G4SuS [webchat@dnat1-6.alfservis.cz] has joined #minecrafthelp
#634 [10:06] <Heathcliff511> Hello!
#635 [10:06] <P3G4SuS> ok i am back from restarting the PC now what ?
#636 [10:07] * Luca [webchat@cpe-24-208-88-202.new.res.rr.com] has joined #minecrafthelp
#637 [10:07] <Luca> Hey. so I can connect to servers and my realms server just fine
#638 [10:07] <Luca> i dont get much latency
#639 [10:07] <Luca> no frame lag or anything
#640 [10:08] <Luca> but i cant go more than 3 minutes without 'tiiming out'
#641 [10:08] <Luca> my internet is perfectly fine
#642 [10:08] <Luca> i get full bars of connection, and I have no idea what could be causing this / how to fix it
#643 [10:12] <Heathcliff511> I am currently having a problem with the Java Edition. Whenever I open it from the MC Launcher, the screen opens fine, however when it's loading with the Mojang logo and the red bar with a black outline, it just crashes. Stops loading, not responding. I don't really have an idea about what caused it or how to fix it.
#644 [10:14] * Luca [webchat@cpe-24-208-88-202.new.res.rr.com] has quit. (Quit: webchat.esper.net)
#645 [10:23] * Amanda [webchat@cpe-74-75-48-100.maine.res.rr.com] has quit. (Quit: webchat.esper.net)
#646 [10:25] <P3G4SuS> I have problem that every time i clict play button game start loading and than crashed. The helper (dont remember his name) send my this link https://minecraftirc.net/support-articles/get-minecraft-log/ . When I succesfuly do every step he send me link for Adwcleaner , said i need to restart PC and after restart he will tell me waht to do next. But
#647 [10:25] <P3G4SuS> he is not here plese help.
#648 [10:37] * P3G4SuS [webchat@dnat1-6.alfservis.cz] has joined #minecrafthelp
#649 [10:37] <P3G4SuS> I have problem that every time i clict play button game start loading and than crashed. The helper (dont remember his name) send my this link https://minecraftirc.net/support-articles/get-minecraft-log/ . When I succesfuly do every step he send me link for Adwcleaner , said i need to restart PC and after restart he will tell me waht to do next. But
#650 [10:37] <P3G4SuS> he is not here plese help.
#651 [10:42] * Sawcydeveloper [webchat@c-67-162-232-172.hsd1.md.comcast.net] has joined #minecrafthelp
#652 [10:43] <Sawcydeveloper> my minecraft won't start up
#653 [10:43] <Sawcydeveloper> how do i fix it?
#654 [10:45] * Heathcliff511 [webchat@cpc92652-nrte31-2-0-cust669.8-4.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#655 [10:53] * P3G4SuS [webchat@dnat1-6.alfservis.cz] has quit. (Quit: webchat.esper.net)
#656 [10:54] * P3G4SuS [webchat@dnat1-6.alfservis.cz] has joined #minecrafthelp
#657 [10:56] <P3G4SuS> I have problem that every time i clict play button game start loading and than crashed. The helper (dont remember his name) send my this link https://minecraftirc.net/support-articles/get-minecraft-log/ . When I succesfuly do every step he send me link for Adwcleaner , said i need to restart PC and after restart he will tell me waht to do next. But
#658 [10:56] <P3G4SuS> he is not here plese help.
#659 [10:58] * Toast [webchat@23-127-36-103.lightspeed.nsvltn.sbcglobal.net] has joined #minecrafthelp
#660 [11:01] * remotehalo [webchat@broadband.actcorp.in] has joined #minecrafthelp
#661 [11:02] <remotehalo> how to change mc name
#662 [11:02] <remotehalo> how do i change my username
#663 [11:02] <Toast> The bot told me to create a pastebin for a multi-lined post. So, here it is. https://pastebin.com/8A2Aqwsb
#664 [11:02] <Toast> remotehalo Log into your account on the minecraft website and go to your profile settings.
#665 [11:02] * remotehalo [webchat@broadband.actcorp.in] has quit. (Client Quit)
#666 [11:02] <Toast> Top kek
#667 [11:17] * SatansTochter [webchat@p5B32AB14.dip0.t-ipconnect.de] has joined #minecrafthelp
#668 [11:19] <SatansTochter> If I press password forgotten I get no email to reset the password what can I do?
#669 [11:30] * Sawcydeveloper [webchat@c-67-162-232-172.hsd1.md.comcast.net] has quit. (Quit: webchat.esper.net)
#670 [11:30] * P3G4SuS [webchat@dnat1-6.alfservis.cz] has quit. (Quit: webchat.esper.net)
#671 [11:31] * P3G4SuS [webchat@dnat1-6.alfservis.cz] has joined #minecrafthelp
#672 [11:31] <P3G4SuS> I have problem that every time i clict play button game start loading and than crashed. The helper (dont remember his name) send my this link https://minecraftirc.net/support-articles/get-minecraft-log/ . When I succesfuly do every step he send me link for Adwcleaner , said i need to restart PC and after restart he will tell me waht to do next. But
#673 [11:31] <P3G4SuS> he is not here plese help.
#674 [11:33] * joe [webchat@host86-134-3-152.range86-134.btcentralplus.com] has joined #minecrafthelp
#675 [11:33] <joe> i cannot reset security questions
#676 [11:38] * A_Levy [webchat@176-93-193-164.bb.dnainternet.fi] has quit. (Quit: webchat.esper.net)
#677 [11:41] * Colin [webchat@pool-108-44-192-45.clppva.fios.verizon.net] has joined #minecrafthelp
#678 [11:41] <Colin> Hello?
#679 [11:41] <Colin> I need to refund my realm
#680 [11:42] <Colin> Its an unauthorized purchase I didnt approve of
#681 [11:43] * Dunk [webchat@63.139.247.120] has joined #minecrafthelp
#682 [11:43] <Dunk> The link to reset my security questions does not work and will not open
#683 [11:45] * Dunk [webchat@63.139.247.120] has quit. (Client Quit)
#684 [11:46] * ice [webchat@ppp-124-122-4-169.revip2.asianet.co.th] has joined #minecrafthelp
#685 [11:47] <ice> I put everything correctly. But can't get in
#686 [11:47] <ice> I put everything correctly. But can't log in
#687 [11:51] * Tomi256 [webchat@cpe-186-22-196-172.telecentro-reversos.com.ar] has joined #minecrafthelp
#688 [11:51] * Tomi256 [webchat@cpe-186-22-196-172.telecentro-reversos.com.ar] has quit. (Client Quit)
#689 [11:57] * Tyler8 [webchat@c-71-226-199-153.hsd1.nj.comcast.net] has joined #minecrafthelp
#690 [11:57] <Tyler8> I haven't played in a while and don't remember my username and can't find out what it is
#691 [11:58] * Maarten [webchat@ip-213-127-38-203.ip.prioritytelecom.net] has joined #minecrafthelp
#692 [11:58] * Tyler8 [webchat@c-71-226-199-153.hsd1.nj.comcast.net] has quit. (Client Quit)
#693 [11:59] <Maarten> Hi, Im trying to set up a new account for my son. When I try to do so, the system says that the account is already registered. However, when I try to have the system send a new password, I never receive it..
#694 [12:00] * niall [webchat@c-65-96-104-75.hsd1.ct.comcast.net] has joined #minecrafthelp
#695 [12:01] * Maarten [webchat@ip-213-127-38-203.ip.prioritytelecom.net] has quit. (Client Quit)
#696 [12:01] <niall> hey! so i can't seem to recover my old minecraft user. ive emailed minecraft already but in the meantime what should i do?
#697 [12:04] * Colin [webchat@pool-108-44-192-45.clppva.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#698 [12:05] * P3G4SuS [webchat@dnat1-6.alfservis.cz] has quit. (Quit: webchat.esper.net)
#699 [12:06] * Galaxy [webchat@c-73-170-161-84.hsd1.ca.comcast.net] has joined #minecrafthelp
#700 [12:07] <Galaxy> I know all my security questions but one and when i ask them to send it to my email it doesnt go to my email please help?
#701 [12:10] * anglashell [webchat@adsl-112.109.242.80.tellas.gr] has joined #minecrafthelp
#702 [12:10] <anglashell> hello
#703 [12:10] <anglashell> i have problems
#704 [12:10] <anglashell> with client crushing
#705 [12:10] <anglashell> i just bought the game
#706 [12:11] * Galaxy [webchat@c-73-170-161-84.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#707 [12:11] * woits [webchat@c-24-130-169-10.hsd1.ca.comcast.net] has joined #minecrafthelp
#708 [12:12] <woits> Hello there, I'm running Minecraft on an iMac, and as soon as I launch the game the CPU overheats. Can someone please help with settings so that I don't melt my machine? :)
#709 [12:13] * P3G4SuS [webchat@dnat1-6.alfservis.cz] has joined #minecrafthelp
#710 [12:13] <P3G4SuS> I have problem that every time i clict play button game start loading and than crashed. The helper (dont remember his name) send my this link https://minecraftirc.net/support-articles/get-minecraft-log/ . When I succesfuly do every step he send me link for Adwcleaner , said i need to restart PC and after restart he will tell me waht to do next. But
#711 [12:13] <P3G4SuS> he is not here plese help.
#712 [12:14] * anglashell [webchat@adsl-112.109.242.80.tellas.gr] has quit. (Client Quit)
#713 [12:20] * niall [webchat@c-65-96-104-75.hsd1.ct.comcast.net] has quit. (Quit: webchat.esper.net)
#714 [12:22] * Ally [webchat@146.115.219.191] has joined #minecrafthelp
#715 [12:22] * Visual [webchat@host86-160-48-45.range86-160.btcentralplus.com] has joined #minecrafthelp
#716 [12:23] <Visual> https://gyazo.com/c208db3311ec8c7cf43a61dfcb69048a ive tried everything, but nothing works. Please help me.
#717 [12:24] * niall [webchat@c-65-96-104-75.hsd1.ct.comcast.net] has joined #minecrafthelp
#718 [12:26] <Ally> I downloaded the Java Edition since my minecraft needed an update. Once I downloaded it and pressed play it crashed. Every time I try it just crashes and never actually starts the game. The Error that pops up says "the driver does not appear to support OpenGL". I have no idea what it means, but I would just like to play the game.
#719 [12:27] <Ally> pls help
#720 [12:30] * anglashell [webchat@adsl-112.109.242.80.tellas.gr] has joined #minecrafthelp
#721 [12:30] <anglashell> i need help
#722 [12:30] * Visual [webchat@host86-160-48-45.range86-160.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#723 [12:30] <anglashell> i bought the game and it crashes
#724 [12:30] <anglashell> wtf is going on
#725 [12:31] <Ally> ^^!!!!!!!!!!! I re downloaded it and have the same problem
#726 [12:32] * niall [webchat@c-65-96-104-75.hsd1.ct.comcast.net] has quit. (Quit: webchat.esper.net)
#727 [12:33] <Ally> The game crashed whilst initializing game
#728 [12:33] <Ally> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#729 [12:34] <anglashell> wtf i bought the stupid game and i cant play it?
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#731 [12:35] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#732 [12:41] * Ally [webchat@146.115.219.191] has quit. (Quit: webchat.esper.net)
#733 [12:45] * uhhhhhhhb [webchat@45.234.41.59] has joined #minecrafthelp
#734 [12:46] <uhhhhhhhb> hey guys, i can't remember the email that i used on my minecraft login, but i do remember my username and it was never changed
#735 [12:48] <uhhhhhhhb> i forgot my password and i am trying to reset it, but none of the emails that i think that was the one that i used on my login gets the email for the password reset
#736 [12:50] * Suppe00 [webchat@p57848772.dip0.t-ipconnect.de] has joined #minecrafthelp
#737 [12:52] * JorjaAnn [webchat@67.213.24.107] has joined #minecrafthelp
#738 [12:52] <JorjaAnn> hello
#739 [12:52] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#740 [12:52] <Suppe00> every time I try to start my Minecraft the launcher opens but is only grey I also get this "[0727/194518.115625:WARNING:url_request_job_manager.cc(90)] Failed to map: mojang://launcher/static/js/main.19487097.chunk.js" in the Skript terminal
#741 [12:55] * olhouston [webchat@107-213-85-79.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#742 [12:56] <olhouston> hello all, my daughter deleted the game on her iPad, and after reinstalling, she cannot find the worlds she created
#743 [12:56] <olhouston> any hint on how to get them back?
#744 [12:58] * Suppe00 [webchat@p57848772.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#745 [13:03] * mtbeau71 [webchat@c-73-243-17-60.hsd1.co.comcast.net] has joined #minecrafthelp
#746 [13:05] * Christop [webchat@cpe-76-91-216-119.socal.res.rr.com] has joined #minecrafthelp
#747 [13:05] <Christop> hello
#748 [13:06] <mtbeau71> My sons world was possibly hacked. we do not allow worlds to be connected to the internet but for some reason while we where on vacation his world ended up with a Do not open box, a F**k You written in Diamond ore, and a Zombie Village we knew nothing about. Now the Zombie village was cool but where did the other stuff come from. When I entered
#749 [13:06] <mtbeau71> my world there did not seem to be any problems so far
#750 [13:06] * Christop [webchat@cpe-76-91-216-119.socal.res.rr.com] has quit. (Client Quit)
#751 [13:07] <mtbeau71> The do not open box blew up a sizable chunk of his world
#752 [13:07] * Fukki [webchat@cable-tku-50de29-31.dhcp.inet.fi] has joined #minecrafthelp
#753 [13:08] <mtbeau71> My other sons world seemed to be fine also
#754 [13:09] <Fukki> I need help getting a password for my account which I used like 5 years ago
#755 [13:10] <mtbeau71> are you able to do a forgot password and reset it? No I do not work for this system but that is what I usually do
#756 [13:10] <Fukki> I never get any answers from pressing "forgot password?" but I know my email is right since I have the original purchase transaction ID in my email as well as couple password resets
#757 [13:10] <mtbeau71> strange
#758 [13:10] * Dark_Ville [webchat@83-84-216-206.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#759 [13:10] <Fukki> There's even a place for older accounts and I placed my information there as well but no answer
#760 [13:10] <Fukki> I've checked my spam filters and all
#761 [13:11] <Dark_Ville> Hey i have an problem with login on minecraft.net
#762 [13:12] <mtbeau71> It looks like the support system is partially down right now according to the message that popped up when I first logged on
#763 [13:12] <Fukki> I made a ticket 2 days ago about this thing but I have not received an answer
#764 [13:12] <Fukki> really hoped to play the game during weekend since after this I don't often have time
#765 [13:13] <mtbeau71> Do you have any other email accounts from then that you could check just in case?
#766 [13:14] * dalila [webchat@104-188-240-6.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#767 [13:14] <mtbeau71> Dark what problem are you have with log in
#768 [13:14] <dalila> hi im trying to login to my acocunt, i play minecraft on xbox, im not getting the email to change the password
#769 [13:15] <Absol> dalila: Please keep it civil
#770 [13:15] <P3G4SuS> I have problem that every time i clict play button game start loading and than crashed. The helper (dont remember his name) send my this link https://minecraftirc.net/support-articles/get-minecraft-log/ . When I succesfuly do every step he send me link for Adwcleaner , said i need to restart PC and after restart he will tell me waht to do next. But
#771 [13:15] <P3G4SuS> he is not here plese help.
#772 [13:16] <dalila> i try to login to my account but the password is incorrect, i sent a password changing email and i got nothing
#773 [13:16] <dalila> i play minecraft on xbox
#774 [13:16] <Fukki> only account I have from 5-4 years ago I the one I ask new password for. The email is right, I have the emails from years back to prove it
#775 [13:18] <Dark_Ville> mtbeau71 i can't login it gives invalid username/password. i changed my password so that isn't it.
#776 [13:18] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has quit. (Ping timeout: 202 seconds)
#777 [13:20] <mtbeau71> I am not support but have a question on here myself. Dalila and Dark have you both done the Resent updates.
#778 [13:20] <Dark_Ville> i don
#779 [13:20] <Dark_Ville> 't even have the launcher installed rn
#780 [13:20] <dalila> i dont think i have..
#781 [13:20] <dalila> im not really sure how to minecraft website works in general..
#782 [13:21] <mtbeau71> Dark are you using a user name or Email. If one does not work try the other
#783 [13:21] <Dark_Ville> Tried both already
#784 [13:21] <mtbeau71> This is not the minecraft website, just another resource that they use
#785 [13:22] <dalila> oh sorry
#786 [13:22] <mtbeau71> Dark I am not sure unless you number lock is off or your cap lock is on
#787 [13:22] <Dark_Ville> that isn't the issue
#788 [13:23] <mtbeau71> You are fine dalila you can still ask you questions
#789 [13:23] <dalila> oh alright are you able to check if im using the right email that would be connected to my minecraft account?
#790 [13:24] <mtbeau71> Dark I am not sure then. I am also a questioner on here but since there does not seem to be anyone answering i am just make suggestions that may help
#791 [13:24] <dalila> oh
#792 [13:24] <dalila> hmm
#793 [13:24] * Jonny [webchat@b01a880f.bb.sky.com] has joined #minecrafthelp
#794 [13:25] <Jonny> Whenever i try to play the game, it loads until a certain point on the progress bar and freezes, the game then crashes. What should i do?
#795 [13:25] <dalila> do you know if something might be wrong with my email server since im not receiving not emails?
#796 [13:25] * Dark_Ville [webchat@83-84-216-206.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#797 [13:25] <dalila> thee mails*
#798 [13:25] <dalila> the emails^
#799 [13:26] <mtbeau71> Dalila try another email account just in case
#800 [13:26] <dalila> ok
#801 [13:26] <mtbeau71> Jonny have you done an Update recently
#802 [13:26] <Jonny> i bought the game today
#803 [13:27] * jchuck [webchat@217.12-30-62.static.virginmediabusiness.co.uk] has joined #minecrafthelp
#804 [13:28] <mtbeau71> Ok did you sign up for an account then
#805 [13:28] <jchuck> i get an error that causes the game to crash whenever ive tried to open it. ive asked for a refun but i want to know if i can fix it
#806 [13:28] * Felix114_ [webchat@p5B0B1A8B.dip0.t-ipconnect.de] has joined #minecrafthelp
#807 [13:28] <Jonny> yh
#808 [13:28] <Felix114_> Hallo
#809 [13:28] <Felix114_> German?
#810 [13:28] <jchuck> no
#811 [13:29] <Felix114_> oh that can be a problem
#812 [13:29] * Felix114_ [webchat@p5B0B1A8B.dip0.t-ipconnect.de] has quit. (Client Quit)
#813 [13:29] * jchuck [webchat@217.12-30-62.static.virginmediabusiness.co.uk] has quit. (Client Quit)
#814 [13:29] <mtbeau71> Jonny sometimes an update still need to be done even with a new sign up
#815 [13:29] <dalila> yesterday i had to change my xbox account password because i forgot it, im not sure if it affected the minecraft account because i remember when i first got minecraft on my xbox i didnt have to make an account it automatically made one for me, it put my xbox username as the minecraft name and thats all i know about my account
#816 [13:29] <mtbeau71> jchuck try an update
#817 [13:30] <Jonny> how do i update?
#818 [13:30] * spud [webchat@cpc100592-uddi29-2-0-cust75.20-3.cable.virginm.net] has joined #minecrafthelp
#819 [13:30] <dalila> also i tried to login and put the updated xbox password as the minecraft password and it did not work
#820 [13:31] <spud> hi folks, ive just added minecraft to my daughter tablet and its version 1.12.0 ......... is there a way i can download version 1.12.0 to my pc and create a game both of us can play in together? ive no idea where to start with this ?
#821 [13:32] <dalila> jonny i think you have to press the arrow to the right of the play button and select “latest release”
#822 [13:32] <Jonny> its on that already
#823 [13:32] * Fukki [webchat@cable-tku-50de29-31.dhcp.inet.fi] has quit. (Quit: webchat.esper.net)
#824 [13:32] <mtbeau71> dalila I am guessing you know more than me. I am a PC user
#825 [13:33] <dalila> oh..
#826 [13:33] <mtbeau71> XBox help may have more information
#827 [13:34] <mtbeau71> I am trying to figure out how some stuff got into my sons world even though it is not connected by internet
#828 [13:37] <Jonny> yh i dont think i need to update
#829 [13:40] * mtbeau71 [webchat@c-73-243-17-60.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#830 [13:41] * Colin [webchat@pool-108-44-192-45.clppva.fios.verizon.net] has joined #minecrafthelp
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#833 [13:44] * Youtube_Echo [webchat@95.146.187.63] has joined #minecrafthelp
#834 [13:44] <P3G4SuS> I have problem that every time i clict play button game start loading and than crashed. The helper (dont remember his name) send my this link https://minecraftirc.net/support-articles/get-minecraft-log/ . When I succesfuly do every step he send me link for Adwcleaner , said i need to restart PC and after restart he will tell me waht to do next. But
#835 [13:44] <P3G4SuS> he is not here plese help.
#836 [13:44] <Youtube_Echo> Hello
#837 [13:44] <Youtube_Echo> How do I change my date of birth on my Minecraft account?
#838 [13:44] <Matthew_Palkowski> #minecrafthelp cannot play anything but demo. Have had an account for years and went to play again today and couldn't play full game.
#839 [13:44] <Jonny> P3G4SuS im having the same problem lol
#840 [13:45] <P3G4SuS> xd
#841 [13:45] <dalila> matthew did you buy the full version?
#842 [13:45] <Youtube_Echo> how do I change my Minecraft date of birth? I put the wrong month by accident
#843 [13:45] <Matthew_Palkowski> I've had the game since beta
#844 [13:45] <P3G4SuS> they told me this to do but still crash
#845 [13:45] <Matthew_Palkowski> and paid all that time ago
#846 [13:46] <Jonny> when i use the beta version of the launcher it works
#847 [13:46] * Jonny [webchat@b01a880f.bb.sky.com] has quit. (Quit: webchat.esper.net)
#848 [13:46] <dalila> are you on the regular minecraft or the minecraft windows 10 version?
#849 [13:47] <Matthew_Palkowski> Mincraft Java Edition
#850 [13:47] * Youtube_Echo [webchat@95.146.187.63] has quit. (Client Quit)
#851 [13:49] <dalila> im not a real helper but you might wanna switch your account, but instead of putting a new email and everything put the same one where it shows add a new username
#852 [13:49] <dalila> im not sure if that made any sense
#853 [13:50] <Matthew_Palkowski> I didn't really follow that
#854 [13:50] <Matthew_Palkowski> sorry
#855 [13:51] <dalila> you wanna click where it shows your minecraft name and then put switch account
#856 [13:51] <dalila> then you wanna add a new account but just put the same email and password
#857 [13:52] <Matthew_Palkowski> Didn't work
#858 [13:52] <Matthew_Palkowski> =/
#859 [13:52] <dalila> oh
#860 [13:53] <dalila> thats all i had sorryyy
#861 [13:54] <Matthew_Palkowski> No worries
#862 [13:54] <Matthew_Palkowski> putting in an official ticket
#863 [13:54] <dalila> alright
#864 [13:54] * box [webchat@c-73-102-115-118.hsd1.in.comcast.net] has joined #minecrafthelp
#865 [13:56] <Matthew_Palkowski> Hmmm.... the confirmation email from all those years ago is definitely gone. Guess im out of luck.
#866 [13:56] * cooey [~nes@69.17.188.160] has quit. (Ping timeout: 190 seconds)
#867 [13:56] <box> Hello, I am running a minecraft server with forge, and it seems to work fine, but, in the server selection screen, I and anyone who has the IP get a request timeout error. But, when attempting to actually connect, people can connect to the server just fine. How can I fix this problem?
#868 [13:57] * norbimaster [webchat@catv-89-132-229-161.catv.broadband.hu] has joined #minecrafthelp
#869 [13:57] <norbimaster> Hi
#870 [13:58] * Menji [webchat@c-24-4-10-27.hsd1.ca.comcast.net] has joined #minecrafthelp
#871 [13:58] <Menji> hello
#872 [13:58] <Menji> im stuck in offline mode
#873 [13:59] <norbimaster> I have a problem at log in to the minecraft.net
#874 [13:59] <norbimaster> Password change is not working.
#875 [13:59] * Menji [webchat@c-24-4-10-27.hsd1.ca.comcast.net] has quit. (Client Quit)
#876 [13:59] <P3G4SuS> I have problem that every time i clict play button game start loading and than crashed. The helper (dont remember his name) send my this link https://minecraftirc.net/support-articles/get-minecraft-log/ . When I succesfuly do every step he send me link for Adwcleaner , said i need to restart PC and after restart he will tell me waht to do next. But
#877 [13:59] <P3G4SuS> he is not here plese help.
#878 [14:01] <norbimaster> Which Operator is online?
#879 [14:03] * Hannah [webchat@172-8-175-130.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#880 [14:04] * Hannah [webchat@172-8-175-130.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#881 [14:04] <Hannah> Hi I need help
#882 [14:04] <norbimaster> Any Operators has offline.
#883 [14:05] * dalila [webchat@104-188-240-6.lightspeed.rcsntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#884 [14:05] * Hannah [webchat@172-8-175-130.lightspeed.snantx.sbcglobal.net] has quit. (Client Quit)
#885 [14:05] <norbimaster> >:(
#886 [14:06] <P3G4SuS> :(
#887 [14:06] * Kammill [webchat@185.101.128.26] has joined #minecrafthelp
#888 [14:07] <Kammill> Hi I forgot my e-mail, password and changed the bank and I do not have access to that. it is possible that somewhere I have a screenshot as I played on this account
#889 [14:07] <Kammill> Help me pls
#890 [14:07] <norbimaster> Picsába,senki se segít
#891 [14:07] <Kammill> minecraft is dead (
#892 [14:07] <Kammill> :(
#893 [14:08] <Kammill> [*]
#894 [14:08] <norbimaster> I cant change my password
#895 [14:08] <norbimaster> I cant receive email
#896 [14:08] * lew [webchat@host109-150-183-38.range109-150.btcentralplus.com] has joined #minecrafthelp
#897 [14:08] <norbimaster> I have transaction code
#898 [14:09] <lew> i load up minecraft and just after the green bar goes across the screen the game crashes what can i do
#899 [14:10] <norbimaster> Absol
#900 [14:10] <lew> ?
#901 [14:10] <lew> you able to help mate
#902 [14:11] <norbimaster> I cant help
#903 [14:12] * norbimaster [webchat@catv-89-132-229-161.catv.broadband.hu] has quit. (Quit: webchat.esper.net)
#904 [14:12] * StevenCM_ [webchat@111-66-212-190.enitel.net.ni] has joined #minecrafthelp
#905 [14:13] <StevenCM_> Hi
#906 [14:13] <StevenCM_> I hava a problem with my email
#907 [14:13] <StevenCM_> I cant verificate my email
#908 [14:14] <StevenCM_> #minecrafthelp!
#909 [14:14] * lew [webchat@host109-150-183-38.range109-150.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#910 [14:15] <StevenCM_> Please help
#911 [14:17] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#912 [14:18] * Mack [webchat@191.110.135.221] has joined #minecrafthelp
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#915 [14:22] * Josh0 [webchat@cpc97948-croy24-2-0-cust191.19-2.cable.virginm.net] has joined #minecrafthelp
#916 [14:22] <Tony> Hello!
#917 [14:22] <Tony> Today when I tried opening Minecraft, it tried to update the launcher.
#918 [14:23] <Tony> But it keeps turning the error "Unable to update the Minecraft Native Launcher".
#919 [14:23] * Josh0 [webchat@cpc97948-croy24-2-0-cust191.19-2.cable.virginm.net] has quit. (Client Quit)
#920 [14:23] * Ctck [webchat@c-98-213-153-86.hsd1.il.comcast.net] has joined #minecrafthelp
#921 [14:24] <Tony> I uninstalled the game, but when running the installer, I got the same message.
#922 [14:24] * Josh2 [webchat@cpc97948-croy24-2-0-cust191.19-2.cable.virginm.net] has joined #minecrafthelp
#923 [14:24] <Ctck> Hey i have a question... so i built a mob grinder but it seems not to be working... The zombies don't spawn unless i go up to the spawner
#924 [14:25] * Josh2 [webchat@cpc97948-croy24-2-0-cust191.19-2.cable.virginm.net] has quit. (Client Quit)
#925 [14:27] <Mack> Have a problem while doing the Sail the seven seas achiviement
#926 [14:28] * Tony [webchat@47.185.173.218] has quit. (Quit: webchat.esper.net)
#927 [14:28] * Tony [webchat@47.185.173.218] has quit. (Quit: webchat.esper.net)
#928 [14:28] * Ctck [webchat@c-98-213-153-86.hsd1.il.comcast.net] has left #minecrafthelp
#929 [14:29] * Kammill [webchat@185.101.128.26] has quit. (Quit: webchat.esper.net)
#930 [14:30] <Mack> It is bugged or wut
#931 [14:30] <Mack> *Is it
#932 [14:31] * Adrian [webchat@CPEbc4dfbf74993-CMbc4dfbf74990.cpe.net.cable.rogers.com] has joined #minecrafthelp
#933 [14:33] <Adrian> Is there any way I can get a refund for my realm subscription? I accidentally created a new one with the intention to renew my old one.
#934 [14:34] * TT [webchat@c-66-41-250-202.hsd1.mn.comcast.net] has joined #minecrafthelp
#935 [14:36] <TT> hey apperantly my account was fource migrated, i have no idea which email it was migrated too, as for the last 9 years i have been login in with my same user name and password. is there a way to force reset the email, while being unable to login?
#936 [14:37] <StevenCM_> I have a problem, it doesn't take me email verification.
#937 [14:38] <StevenCM_> Help me please
#938 [14:45] * Lasto4kina [webchat@uk2-1.ovpn.pr.2354.biz] has joined #minecrafthelp
#939 [14:50] <Lasto4kina> Hello. I can not log in. When i press the button Log In, nothing happens. I can log in with my phone but not MacBook. Also. when I try to log in the launcher it says "Login failed. Invalid username or password." but i've checked about 20 times now - they are right because i use them to log in with my phone.
#940 [14:51] * Danny [webchat@23-117-118-196.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#941 [14:51] <Danny> hello?
#942 [14:52] <Danny> is anyone here?
#943 [14:52] <Danny> oh nvm i read the thing
#944 [14:52] <Danny> So ive been having account issues and logging in issues with my old minecraft account from liek 2014
#945 [14:53] <Danny> My old username is CanadiansEh and my email was freakingpandad@gmail.com
#946 [14:55] * Danny [webchat@23-117-118-196.lightspeed.hstntx.sbcglobal.net] has quit. (Client Quit)
#947 [14:56] * Lord_of_Life_ [~Lord@77.29.115.141] has joined #minecrafthelp
#948 [14:56] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
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#956 [15:08] * JMC [webchat@142-197-161-37.res.bhn.net] has joined #minecrafthelp
#957 [15:08] <JMC> it keeps crashing when i join my families lan world
#958 [15:08] <JMC> they can join fine i get this
#959 [15:10] * Woulfescar [webchat@c-75-66-231-163.hsd1.ms.comcast.net] has joined #minecrafthelp
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#961 [15:11] * lewis [webchat@c-71-225-70-185.hsd1.pa.comcast.net] has joined #minecrafthelp
#962 [15:11] <lewis> i just bought minecraft java edition and i cant get it to play at all, every time i try to open it i get a popup saying it crashed
#963 [15:12] <JMC> internal exception: java.IOExecption: an existing connection was forcibly closed by the remote host
#964 [15:12] <lewis> how can i fix that?
#965 [15:13] <JMC> no idea
#966 [15:13] <lewis> oh ok. thanks anyway
#967 [15:13] <JMC> i need help with my thing
#968 [15:13] <lewis> whats up
#969 [15:14] <JMC> internal exception: java.IOExecption: an existing connection was forcibly closed by the remote host says that every time i try and joined
#970 [15:14] <lewis> idk how to fix that im sorry
#971 [15:15] <JMC> oh
#972 [15:15] <lewis> good luck tho
#973 [15:15] * mhigg [webchat@141.226.208.46.dyn.plus.net] has joined #minecrafthelp
#974 [15:15] <JMC> thanks
#975 [15:17] <mhigg> hi evry time i try to log in on the launcher it says incorrect email or password but i can log in to my mojang account online
#976 [15:18] <JMC> no idea
#977 [15:18] <JMC> i thought a person would help from microsoft
#978 [15:19] * Lasto4kina [webchat@uk2-1.ovpn.pr.2354.biz] has quit. (Quit: webchat.esper.net)
#979 [15:28] * ner0 [webchat@c-68-82-165-250.hsd1.pa.comcast.net] has joined #minecrafthelp
#980 [15:30] <ner0> if my minecraft account was migrated by someone unauthorized and i cant get a forgot password link but have original paypal transaction ID do i just need to send mojang a support request?
#981 [15:32] <JMC> no idea
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#985 [15:37] * BBQ_Steak [webchat@toroon4425w-lp130-04-69-159-82-135.dsl.bell.ca] has joined #minecrafthelp
#986 [15:38] <BBQ_Steak> my minecraft keeps crashing and giving this issue: "The game crashed whilst ticking entity
#987 [15:38] <BBQ_Steak> Error: java.lang.ClassCastException: java.util.Optional cannot be cast to java.lang.Integer"
#988 [15:40] * Minecraftloginissue [webchat@136.56.51.196] has joined #minecrafthelp
#989 [15:41] <BBQ_Steak> The game crashed whilst ticking entity
#990 [15:41] <BBQ_Steak> Error: java.lang.ClassCastException: java.util.Optional cannot be cast to java.lang.Integer
#991 [15:43] <Minecraftloginissue> I am unable to login to minecrraft.net even though my mojang account login is working. On minecraft.net I am putting my login info and click login button, nothing happens. I changed my password for minecraft.net. i got the verification email and changed it but the new password doesn't work as well. What is the best way to solve the issue?
#992 [15:43] * deadpool3519 [webchat@h69-130-65-211.nansme.dsl.dynamic.tds.net] has joined #minecrafthelp
#993 [15:45] <deadpool3519> i need help. i bought minecraft july 1 and right now were you can edit your realm its telling me i have 3 days left?
#994 [15:47] <deadpool3519> its for windows 10
#995 [15:48] * mhigg [webchat@141.226.208.46.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#996 [15:53] * Vlad1y [webchat@user-5-173-129-28.play-internet.pl] has joined #minecrafthelp
#997 [15:54] <Minecraftloginissue> this is not working
#998 [15:54] <Minecraftloginissue> this is dumdum poo poo
#999 [15:54] * Minecraftloginissue [webchat@136.56.51.196] has quit. (Quit: webchat.esper.net)
#1000 [16:01] * Vlad1y [webchat@user-5-173-129-28.play-internet.pl] has quit. (Quit: webchat.esper.net)
#1001 [16:06] * Arily [webchat@c-73-51-124-175.hsd1.in.comcast.net] has joined #minecrafthelp
#1002 [16:06] <Arily> Hello
#1003 [16:07] <Arily> There was a code on my Minecraft account to redeem for Windows 10 on the Microsoft store, and now it's gone. :(
#1004 [16:10] * Mystical_Cody [webchat@d172-219-58-214.abhsia.telus.net] has joined #minecrafthelp
#1005 [16:10] <Mystical_Cody> Hello
#1006 [16:10] <Mystical_Cody> I need help I can't log into meh account
#1007 [16:11] <BBQ_Steak> give me your password and login to hel[
#1008 [16:11] <Mystical_Cody> no
#1009 [16:15] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1010 [16:16] <Mystical_Cody> JorjaAnn it just says invalid password or email And I keep changing my password it doesn't work
#1011 [16:17] * Charlie [webchat@104.143.92.51] has joined #minecrafthelp
#1012 [16:17] * D8 [webchat@couch.wretched.com] has joined #minecrafthelp
#1013 [16:18] <Charlie> So I tried logging into my Minecraft, but it says my username or password is invalid
#1014 [16:18] <D8> how do I get or reset my username on my mojang account?
#1015 [16:18] <Mystical_Cody> yeah same
#1016 [16:18] <Mystical_Cody> charlie my does that to
#1017 [16:18] <Charlie> I reset my password and everything but it still wont let me in
#1018 [16:18] <Mystical_Cody> yeah same
#1019 [16:19] <D8> I have reset my password also still not working
#1020 [16:19] <BBQ_Steak> I need ur login info to help you
#1021 [16:19] * rhinojonesy [webchat@05400e05.skybroadband.com] has joined #minecrafthelp
#1022 [16:20] * BBQ_Steak [webchat@toroon4425w-lp130-04-69-159-82-135.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#1023 [16:20] <rhinojonesy> ive downloaded minecraft but when i launch the game it says not responding on loading screen
#1024 [16:21] * LilRicky05 [webchat@178.162.206.98] has joined #minecrafthelp
#1025 [16:21] <LilRicky05> Alguem me pode ajudar
#1026 [16:21] <D8> yeah I need my login info also. Is there a way to reset your username with your e-mail?
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#1031 [16:24] * marcosherso [webchat@188.172.133.195.dynamic.jazztel.es] has quit. (Client Quit)
#1032 [16:24] <Mystical_Cody> why do you need are login info
#1033 [16:24] * rhinojonesy [webchat@05400e05.skybroadband.com] has quit. (Client Quit)
#1034 [16:28] * LTD30 [webchat@cpc114762-brad22-2-0-cust489.17-1.cable.virginm.net] has joined #minecrafthelp
#1035 [16:28] <LTD30> REFUND
#1036 [16:28] <D8> DO NOT DISCLOSE YOUR ACCOUNT INFORMATION! BBQ_Steak should be booted from this channel
#1037 [16:30] <LTD30> i want a refund
#1038 [16:31] * LTD30 [webchat@cpc114762-brad22-2-0-cust489.17-1.cable.virginm.net] has quit. (Client Quit)
#1039 [16:32] <Mystical_Cody> I need help when I sign in it says invalid password or email
#1040 [16:33] * fasara8 [webchat@84-253-216-194.bb.dnainternet.fi] has joined #minecrafthelp
#1041 [16:34] <fasara8> hi! my minecraft ain working. The fps is 3-2, net connection is good, i have cheked every setting and it doesent work.
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#1044 [16:37] * enas [webchat@athedsl-4375860.home.otenet.gr] has joined #minecrafthelp
#1045 [16:37] <Jin1> What if I forgot the Date of Birth on an account?
#1046 [16:37] * Will [webchat@ip174-64-5-170.br.br.cox.net] has joined #minecrafthelp
#1047 [16:37] <Will> Hello, I'm wondering if you have the power to help in a weird situation.
#1048 [16:38] * Will [webchat@ip174-64-5-170.br.br.cox.net] has quit. (Client Quit)
#1049 [16:39] * Yeet [webchat@96-42-222-108.dhcp.roch.mn.charter.com] has joined #minecrafthelp
#1050 [16:39] <Yeet> My game keeps crashing when i try to load
#1051 [16:42] <enas> Hello, my game keeps crashing too. I tried reinstall, deleted .minecraft folder and everything but it still crashed every time.
#1052 [16:45] * Jin1 [webchat@c-73-220-183-240.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#1053 [16:45] * JorjaAnn [webchat@67.213.24.107] has quit. (Quit: webchat.esper.net)
#1054 [16:47] <Yeet> Same
#1055 [16:48] <Yeet> can i get my money back or atleast can someone help
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#1058 [16:56] * enas [webchat@athedsl-4375860.home.otenet.gr] has quit. (Quit: webchat.esper.net)
#1059 [16:56] <RafaD03> Hey
#1060 [16:56] * hypor2012hn [webchat@c-76-109-207-207.hsd1.fl.comcast.net] has joined #minecrafthelp
#1061 [16:57] <RafaD03> i cant play minecraft with my mojang account
#1062 [16:58] * August_Joe [webchat@c-24-21-78-206.hsd1.or.comcast.net] has joined #minecrafthelp
#1063 [16:58] <hypor2012hn> A few months ago, I bought a Minecraft gift card for my daughter, but I did'nt noticed that It was only to use for Pc & Mac and now I can't return it
#1064 [16:59] * RafaD03 [webchat@95.169.226.68] has quit. (Client Quit)
#1065 [16:59] <August_Joe> My 1.5.2 and older keeps crashing while it is loading.
#1066 [16:59] <August_Joe> My 1.5.2 and older keeps crashing while it is loading.
#1067 [17:00] * August_Joe [webchat@c-24-21-78-206.hsd1.or.comcast.net] has left #minecrafthelp
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#1069 [17:02] * GoldMinecart69 [webchat@unassigned.psychz.net] has joined #minecrafthelp
#1070 [17:03] <GoldMinecart69> I can't login and I've resetted my password and waited over 24 hours
#1071 [17:09] * Acid [webchat@cm-84.215.143.26.getinternet.no] has joined #minecrafthelp
#1072 [17:09] <Acid> Unable to save download
#1073 [17:09] <Acid> Name: sneeze1.ogg
#1074 [17:09] <Acid> im getting errors
#1075 [17:09] <Acid> i cant log in minecraft
#1076 [17:10] * noobslayerTR [webchat@95.10.234.190] has joined #minecrafthelp
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#1079 [17:10] * sirpent [webchat@host-92-23-216-119.as13285.net] has joined #minecrafthelp
#1080 [17:11] <Eevee9> Hello, I'm having a problem with minecraft that shows a error
#1081 [17:12] <sirpent> so ive noticed a problem i got a new computer not played minecraft in a while and it was a gift from my mum sadly she has changed her email adress and cant access her old email i was going to use the password to reset the email but hte reason i was using the email was to reset the password
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#1083 [17:15] * enas [webchat@athedsl-4375860.home.otenet.gr] has joined #minecrafthelp
#1084 [17:16] <Robert> I need help
#1085 [17:16] <Robert> My account migration has screwwed up
#1086 [17:16] <Eevee9> It says Unable to save download, so I'm visiting my dad, and I looked for the anti virus that is mentioned everywhere I looked , and it is not there
#1087 [17:16] <enas> My game keeps crashing please help
#1088 [17:17] * Acid [webchat@cm-84.215.143.26.getinternet.no] has quit. (Quit: webchat.esper.net)
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#1090 [17:19] * Eevee9 [webchat@108-217-64-38.lightspeed.moblal.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1091 [17:22] <sirpent> welp
#1092 [17:22] <sirpent> people are probably asleep or dealing with stuff
#1093 [17:22] <sirpent> so ive noticed a problem i got a new computer not played minecraft in a while and it was a gift from my mum sadly she has changed her email adress and cant access her old email i was going to use the password to reset the email but hte reason i was using the email was to reset the password
#1094 [17:27] * f [webchat@64.188.5.202.static.quadranet.com] has joined #minecrafthelp
#1095 [17:27] <f> hello?
#1096 [17:27] * f [webchat@64.188.5.202.static.quadranet.com] has quit. (Client Quit)
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#1098 [17:35] * JorjaAnn [webchat@67.213.24.107] has joined #minecrafthelp
#1099 [17:35] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1100 [17:36] <sirpent> no mods are here
#1101 [17:36] <sirpent> been waiting for half an hour
#1102 [17:42] * zErenUS_ [webchat@189.59.32.28.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#1103 [17:43] <zErenUS_> someone help me i got hacked
#1104 [17:45] <zErenUS_> someone help me i got hacked
#1105 [17:45] <sirpent> do you know who by
#1106 [17:46] * ZeroZerk [webchat@103.16.229.214] has joined #minecrafthelp
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#1108 [17:46] * Mystical_Cody [webchat@d172-219-58-214.abhsia.telus.net] has joined #minecrafthelp
#1109 [17:46] <Mystical_Cody> I need help with signing it keeps saying invalid password or email
#1110 [17:46] * ZeroZerk [webchat@103.16.229.214] has quit. (Client Quit)
#1111 [17:52] * zErenUS_ [webchat@189.59.32.28.dynamic.adsl.gvt.net.br] has quit. (Quit: webchat.esper.net)
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#1115 [17:56] * toasty [webchat@c-73-189-96-184.hsd1.ca.comcast.net] has joined #minecrafthelp
#1116 [17:57] <toasty> hi there, whenever i try to load into a world im given an error that says my java heap space has run out but i gave minecraft 12 gigabytes so idk the problem
#1117 [18:00] * toasty [webchat@c-73-189-96-184.hsd1.ca.comcast.net] has quit. (Client Quit)
#1118 [18:02] <TheSatanicAngel> https://paste.gg/p/anonymous/532b3c3453434d1d887a0fae97d5df59/files/1dc00cd9d1034644a6efe44bee109b57/raw
#1119 [18:04] * Aloore [webchat@104-56-106-99.lightspeed.nsvltn.sbcglobal.net] has joined #minecrafthelp
#1120 [18:06] <Aloore> My account was compromised a few months back, and the person used my redemption code for the free upgrade to Windows 10 on their account. I have verified on both of my Microsoft accounts that I did not redeem it there.
#1121 [18:11] * DJ [webchat@bd20d36b.virtua.com.br] has joined #minecrafthelp
#1122 [18:12] <DJ> Hello
#1123 [18:12] * Whisper [webchat@c-67-174-125-40.hsd1.co.comcast.net] has joined #minecrafthelp
#1124 [18:12] * Mystical_Cody [webchat@d172-219-58-214.abhsia.telus.net] has quit. (Quit: webchat.esper.net)
#1125 [18:12] <DJ> https://paste.ubuntu.com/p/RYCB2Jg3nB/
#1126 [18:13] * DJ [webchat@bd20d36b.virtua.com.br] has quit. (Client Quit)
#1127 [18:13] <Whisper> What is going on when I log on to servers the game and worlds it just doesn't respond and crashes
#1128 [18:16] <Whisper> Help
#1129 [18:16] <Whisper> What is going on when I log on to servers the game and worlds it just doesn't respond and crashes
#1130 [18:19] <Whisper> Help
#1131 [18:19] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1132 [18:28] * thunder5699 [webchat@c-71-229-52-114.hsd1.ga.comcast.net] has joined #minecrafthelp
#1133 [18:28] <thunder5699> hello
#1134 [18:29] * Billy [webchat@99-155-36-215.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
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#1136 [18:29] <Billy> downloaded 1.14.4 minecraft and during the mojang logo load screen the red bar gets about 80% across then stops
#1137 [18:30] <Billy> then says (not responding)
#1138 [18:32] * Mystical_Cody [webchat@d172-219-58-214.abhsia.telus.net] has joined #minecrafthelp
#1139 [18:32] <Mystical_Cody> I need help with signing it keeps saying invalid password or email
#1140 [18:33] * Mitsu [webchat@50.38.151.222] has joined #minecrafthelp
#1141 [18:34] <Mitsu> Hi, for some reason when I go to purchase Minecraft: Java Edition, the payment button does nothing. I've tried both card and PayPal.
#1142 [18:34] <Mystical_Cody> mitsu
#1143 [18:34] <Mystical_Cody> can you help
#1144 [18:34] <Mystical_Cody> I need help with signing it keeps saying invalid password or email
#1145 [18:34] * Absol kicked Mystical_Cody from #minecrafthelp (Reason: ystical_Cody :Stop spamming)
#1146 [18:34] * Rabby [webchat@d172-219-58-214.abhsia.telus.net] has joined #minecrafthelp
#1147 [18:35] <Rabby> I need help with signing it keeps saying invalid password or email
#1148 [18:36] * Mitsu [webchat@50.38.151.222] has quit. (Client Quit)
#1149 [18:36] <Billy> for password help - can you put in your email and ask to reset passwrod? it'll send you an email and you can use an old one when you reset
#1150 [18:36] * Rabby [webchat@d172-219-58-214.abhsia.telus.net] has quit. (Client Quit)
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#1153 [18:55] * katie [webchat@149.166.126.208.dyn-149.southslope.net] has joined #minecrafthelp
#1154 [18:56] * katie is now known as Guest65620
#1155 [18:56] * Guest65620 [webchat@149.166.126.208.dyn-149.southslope.net] has quit. (Client Quit)
#1156 [18:57] * Maddy [webchat@ool-18e4843e.dyn.optonline.net] has joined #minecrafthelp
#1157 [18:58] <Maddy> I know my email + password but don't have access to the email anymore. When I enter account profile it asks me three security questions that I don't remember the answers to.
#1158 [19:09] <Maddy> hew??
#1159 [19:09] <Maddy> ???
#1160 [19:10] * enno [webchat@p4FD4788A.dip0.t-ipconnect.de] has joined #minecrafthelp
#1161 [19:11] <enno> My E-Mail adress is allready taken but I don't know the Passwort or Username but I know the E-mail adress
#1162 [19:13] <Maddy> okay so what ur gonna do @enno is you say forgot password and then go to reset password and go to ur email and reset kit and then you get that person's accoumnt
#1163 [19:13] <enno> I do that already but I don't become a Mail
#1164 [19:14] <enno> its 10 minutes ago
#1165 [19:15] <Maddy> sorry I don't work here
#1166 [19:15] <Maddy> xd
#1167 [19:15] <enno> No problem :D
#1168 [19:20] * goblin_thrower [webchat@204-83-217-228.south.cgnat.sasknet.sk.ca] has joined #minecrafthelp
#1169 [19:20] <goblin_thrower> hey my username got changed can you please fix that and revert it back to what it was
#1170 [19:22] <goblin_thrower> no some one gotn in to my my account and then change my name I fixed the first one
#1171 [19:23] <goblin_thrower> hello
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#1174 [19:25] <goblin_thrower> hello
#1175 [19:36] * RitoYT_VN [webchat@static.vnpt.vn] has joined #minecrafthelp
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#1177 [19:40] <goblin_thrower> I need to fix my name someone changed it
#1178 [19:49] <goblin_thrower> please fix my name
#1179 [19:52] * stephanie_ [webchat@cpe-1-157-234-14.nb13.nsw.asp.telstra.net] has joined #minecrafthelp
#1180 [19:56] <stephanie_> hi need help when i every try to login it would say invalid user name or password and my brother created the account on his laptop and it works but when i try to logon on mine it doesn't work, we have tried changing the password multiple times, try to activate multiple accounts but my brother did something dumb pay for it on the his laptop and now
#1181 [19:56] <stephanie_> i cant get in and i am really upset
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#1183 [20:12] * Ken4 [webchat@109.79.17.100] has joined #minecrafthelp
#1184 [20:13] <Ken4> On most iOS Minecraft users the option to tap on the behavior packs are gone so the setting where the behavior pack option is supposed to be is not there
#1185 [20:13] * Nyknax [webchat@104.128.136.109] has joined #minecrafthelp
#1186 [20:15] <Nyknax> hello, Ive attempted to log in to both my minecraft java edition launcher and the website, and it is telling me i have an incorrect email and password, ive reset the password multiple times now, and waited for over 6 hours to see if the issue was resolved but have recieved no help from mojang or any forums. anyone have any ideas?
#1187 [20:16] * mattj0306 [webchat@32.214.186.228] has joined #minecrafthelp
#1188 [20:16] <Ken4> That means some one else has your account you have to remove others from ur gmail
#1189 [20:17] <Ken4> Nyknax
#1190 [20:18] <mattj0306> Hello, my account was hacked and taken out of my control. I have contacted mojang but have not heard back in week. Is there any other way to take it back?
#1191 [20:18] <Ken4> Is there a phone number connected to it mattj0306
#1192 [20:19] <Nyknax> how is that helpful? what do you mean someone has my account
#1193 [20:19] <Nyknax> what do you mean remove others from my gmail?
#1194 [20:19] <Nyknax> I didnt say i use gmail, (i dont)???
#1195 [20:19] <mattj0306> Hi ken4. maybe, but not mine, as it was a minecraft account and they migrated it to a mojang one.
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#1197 [20:20] <Ken4> Nyknax u have to remove the person on ur email
#1198 [20:20] <Ken4> mattj0306 do u have proof it’s your account
#1199 [20:21] <Nyknax> NO ONE IS ON MY EMAIL
#1200 [20:21] <mattj0306> yes, I have the initial purchase email with transaction ID back from 2011.
#1201 [20:22] <Ken4> Because someone is changing ur password Nyknax
#1202 [20:22] <Ken4> mattj0306 then send a email to minanf and attach the screen shor
#1203 [20:22] <Ken4> Shot
#1204 [20:23] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has quit. ()
#1205 [20:23] <Nyknax> No one has changed it but me dude.
#1206 [20:23] <Ken4> Yes but anytime u try use it it says it’s the wrong pass
#1207 [20:23] <mattj0306> thanks ken4. not familiar with minanf, what is the email or how could i find it?
#1208 [20:23] <Ken4> Which means Simone changed it
#1209 [20:24] <Nyknax> Im able to log in to mojang but not minecraft I CHANGED IT AND IT STILL DOESNT WORK
#1210 [20:24] <Ken4> mattj0306 type on internet mojang support email
#1211 [20:25] <Ken4> Nyknax can u not sign it
#1212 [20:25] <Ken4> into a server
#1213 [20:25] <Nyknax> Cannot log in to minecraft.net, and cannot log in to minecraft(Java edition) launcher
#1214 [20:25] <mattj0306> oh, yes i already sent them an email a while back with all of that info.
#1215 [20:26] <Nyknax> I CAN however, log in to mojang website with the same credentials
#1216 [20:26] <Ken4> Yes Minecraft’s busy with over 1k people
#1217 [20:26] <mattj0306> but they have a huge backlog apparently
#1218 [20:26] * ss [webchat@cpc1-addl5-2-0-cust276.6-3.cable.virginm.net] has joined #minecrafthelp
#1219 [20:26] <Ken4> Yes
#1220 [20:26] <Ken4> Yes
#1221 [20:26] <ss> Process crashed with exit code -805306369 any ideas?
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#1223 [20:32] * Powpluswow [webchat@cpe-121-208-17-167.cfui-cr-004.woo.qld.bigpond.net.au] has joined #minecrafthelp
#1224 [20:32] * BA55I5T [webchat@CPE00fc8d8a0e53-CM00fc8d8a0e50.cpe.net.cable.rogers.com] has joined #minecrafthelp
#1225 [20:32] <Powpluswow> Hello. I am unable to connect into my Minecraft.net account
#1226 [20:33] <BA55I5T> Hi i havent accessed my minecraft account in about 5 years and would like to start playing agian. But i dont remember my login credentials.
#1227 [20:37] * enno [webchat@p4FD4788A.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
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#1231 [20:47] <chase> hello, I am trying to load pixelmon onto my Minecraft java edition. when I try to open it up the game crashes about half way through the download. what do I do
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#1235 [21:01] * jimyjigs [webchat@104-194-50-174.tpia.execulink.com] has joined #minecrafthelp
#1236 [21:02] <jayb> Hi! My account was automatically migrated to the Mojang servers on February 4th, and it doesn't seem to have migrated to the correct email.
#1237 [21:02] * bandr [webchat@159.0.68.160] has joined #minecrafthelp
#1238 [21:04] <jimyjigs> I have an old Minecraft account that was migrated to a Mojang account, but it doesn't recognized me as a premium player.
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#1240 [21:06] * bly [webchat@cpe-96-28-167-120.kya.res.rr.com] has joined #minecrafthelp
#1241 [21:06] <bandr> https://paste.gg/p/anonymous/38884eada36b4058b6d278bb69a060c6
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#1243 [21:07] <bly> is there anyway I can get a refund? Minecraft takes up to much storage on this computer and is making it really slow and this is the only coputer I have and I need it for my first year of college
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#1247 [21:12] * Melodica [webchat@186-59-168-171.speedy.com.ar] has joined #minecrafthelp
#1248 [21:12] <LEMUELL> how i cancel REALMS
#1249 [21:13] <LEMUELL> i try make a test for 30 days, but cashed from my card
#1250 [21:13] <Melodica> Hi, i'm getting a bug were it says invalid version restart the launcher every time i try to play on realms
#1251 [21:13] <LEMUELL> i dont like this
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#1253 [21:18] * jfj [webchat@159.0.68.160] has joined #minecrafthelp
#1254 [21:18] <jfj> Hello, when I play Minecraft, this message comes and does not play the game. The game crashed while initializing the game.
#1255 [21:18] <jfj> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL What is the solution?
#1256 [21:18] <jfj> Hello, when I play Minecraft, this message comes and does not play the game. The game crashed while initializing the game.
#1257 [21:18] <jfj> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL What is the solution?
#1258 [21:20] * Hello [webchat@71.211.225.255] has joined #minecrafthelp
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#1260 [21:23] <Hello> Hi! I play minecraft on pocket edition and my chat hasn't been working. I can still receive game messages and I can type a message myself, but I cant see the messages that other players are typing, and im not sure if they can see my messages. I created my Xbox live account yesterday to play. Thank you!
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#1263 [21:34] <Uj> hey i can only play the demo version of minecraft but i purchased minecraft in 2014 but the account i purchased minecraft with doesnt exist anymore
#1264 [21:38] * Alejandropmg [webchat@dynamic-186-154-32-7.dynamic.etb.net.co] has joined #minecrafthelp
#1265 [21:39] <Alejandropmg> Hello, you will see my problem is that when I enter a non-premium Minecraft server I cannot see my skin and my friends either, I need help please, thank you.
#1266 [21:39] * hi [webchat@71.211.225.255] has joined #minecrafthelp
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#1268 [21:42] <Alejandropmg> hi
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#1271 [21:49] * Alex_ [webchat@cpe-65-24-197-51.insight.res.rr.com] has joined #minecrafthelp
#1272 [21:49] <Alex_> im having an issue with a prepaid code
#1273 [21:50] <Alex_> can you help me
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#1275 [22:12] * mateomaza [webchat@190.43.156.2] has joined #minecrafthelp
#1276 [22:12] <mateomaza> hi?
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#1279 [22:19] * helpmeplz [webchat@108-72-225-168.lightspeed.brhmal.sbcglobal.net] has joined #minecrafthelp
#1280 [22:19] <helpmeplz> hey does anybody know how to fix this i can log in into minecraft or into the website itself
#1281 [22:20] <helpmeplz> and yes i have changed my password
#1282 [22:20] <helpmeplz> *can't
#1283 [22:21] <bigdawg> Can anyone help? cant seem to download the game, comes up with "loaderrornotpresent" and also "unable to start mc in this runtime envrionment"
#1284 [22:24] * bigdawg [webchat@203-7-47-200.dyn.iinet.net.au] has quit. (Quit: webchat.esper.net)
#1285 [22:24] <helpmeplz> hey can someone help me
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#1287 [22:29] * RickRickro [webchat@c-71-205-20-220.hsd1.co.comcast.net] has joined #minecrafthelp
#1288 [22:30] <RickRickro> cant login via website nor launcher any ideas?
#1289 [22:36] * Anthony [webchat@ip72-193-130-58.lv.lv.cox.net] has joined #minecrafthelp
#1290 [22:36] <Anthony> hello?
#1291 [22:36] <Anthony> i need help because every time i try to buy the game it says verify your card
#1292 [22:38] * axtexas [webchat@forest02cpe.219.49.89.24.ark.cablelynx.com] has joined #minecrafthelp
#1293 [22:40] <axtexas> Currently I am having trouble with migrating a legacy account that I don't have the email or transaction ID to, however I have the info needed to log into the account allowing me to log onto normal servers but not realms.
#1294 [22:40] * Sam [webchat@c-73-137-127-132.hsd1.ga.comcast.net] has joined #minecrafthelp
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#1296 [22:48] * NhStoner [webchat@68-200-18-230.res.bhn.net] has joined #minecrafthelp
#1297 [22:49] <NhStoner> Anyone able to help me out with crashing on minecraft
#1298 [22:50] <NhStoner> Process crashed with exit code -1073740791 Googled the error, lots of "solutions" but none seem to work
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#1300 [23:13] * JorjaAnn [webchat@67.213.24.66] has joined #minecrafthelp
#1301 [23:13] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1302 [23:33] * Spooperman [webchat@mobile-107-77-208-173.mobile.att.net] has joined #minecrafthelp
#1303 [23:37] * rsnoobs [webchat@136.63.230.207] has joined #minecrafthelp
#1304 [23:37] <Spooperman> i dont know how many people are able to see this but i need some advice on getting my windows 10 edition of Minecraft that is supposed to come free if your Mojang account was old enough. i have the code but it says already redeemed when i tried it, this has been the issue for nearly a year and i never really got around to doing something about it u
#1305 [23:37] <Spooperman> ntil now because i never thought i would need the version. well now i do and the regular support has gotten me absolutely nowhere. i would really appreciate some help thank you.
#1306 [23:37] <rsnoobs> hi can you please send a password reset to my email
#1307 [23:38] * ASUT [webchat@c-66-41-224-186.hsd1.mn.comcast.net] has joined #minecrafthelp
#1308 [23:38] <ASUT> our realm crashed because I gave my firend 500000 items
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#1311 [23:39] <Spooperman> has anyone heard of the problem i have?, i definitley did not use the code as the instant i got the code it did not work.
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#1314 [23:41] <Spooperman> Lord_Ralex
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