#1 [00:15] * kaitlyn [webchat@cpe-76-94-174-171.socal.res.rr.com] has joined #minecrafthelp
#2 [00:16] <kaitlyn> I have a Macbook, and I play Minecraft with other Pc members using Hamachi. Is there a way I can play with xbox players?
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#5 [00:39] * mbguy2332 [webchat@108-226-173-247.lightspeed.austtx.sbcglobal.net] has joined #minecrafthelp
#6 [00:40] <mbguy2332> i am unable to download minecraft through the launcher, every time that I try it brings up a new file that is unable to download
#7 [00:41] * spinup [webchat@ip70-176-18-73.ph.ph.cox.net] has joined #minecrafthelp
#8 [00:41] <mbguy2332> I don't have bytefence installed and I have attempted to download while my firewall and antivirus are turned off, but it still isnt working
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#11 [00:46] <spinup> Every time I try to launch the latest version 1.14.4 of Minecraft. It stops and does not load and says not responding I have tried to uninstall ,and reinstall but it did not work. I don't know hat to do.
#12 [00:46] <spinup> what ^
#13 [00:48] * Stalker [webchat@47.185.100.177] has joined #minecrafthelp
#14 [00:49] <Stalker> I need help with the Pixel Format Not Accelerated Issue
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#16 [00:50] * Oz1el [webchat@180.252.224.190] has joined #minecrafthelp
#17 [00:51] <Oz1el> I forgot my Mojang account, can you help me with that?
#18 [00:53] * A [webchat@cpepool1fcmts1-169.sanbrunocable.com] has joined #minecrafthelp
#19 [00:53] <A> Hello
#20 [00:53] <A> I have an account issue, I input the wrong birthday
#21 [00:53] <A> Is it possible to change this? I currently have the birthday set to January 1, 2019
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#26 [01:26] * OiBiznatch [webchat@64-58-204-166-25-pv-cbl-dyn.indco.net] has joined #minecrafthelp
#27 [01:27] <OiBiznatch> Hi, i purchased the game 3 hours ago and have not been able to login through the launcher. It shows that my email or password are incorrect. I know this is incorrect because i am able to log into my account on the minecraft website.
#28 [02:01] * Will [webchat@118-93-235-99.dsl.dyn.ihug.co.nz] has joined #minecrafthelp
#29 [02:02] <Will> I can't remember the email and password connected to my Minecraft account
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#31 [02:45] * beninsa101 [webchat@oki-180-131-241-248.jptransit.net] has joined #minecrafthelp
#32 [02:51] * Stick [webchat@70-140-28-250.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#33 [02:53] <Stick> I try to login to my minecraft account but it says invalid username and password on the java client but also when i try to login on the Minecraft.net website the login button greys out and will not let me continue and doesnt say "invalid Username/password"
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#36 [03:03] * Ligma [webchat@70-140-28-250.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#37 [03:04] <Ligma> I try to login to my minecraft account but it says invalid username and password on the java client but also when i try to login on the Minecraft.net website the login button greys out and will not let me continue and doesnt say "invalid Username/password"
#38 [03:06] * Stick [webchat@70-140-28-250.lightspeed.hstntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
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#40 [03:14] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
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#42 [03:15] <HowlingRed> Hello! I have problems with LAN gaming. When I share the singleplayer game to LAN, no one can enter the game. They see it, and can try to login, but it fails every time. Then, not changing anything else, when my friend puts up her game, I can join and play without any issue. I have checked the firewall things already and tried to open it again and
#43 [03:15] <HowlingRed> do whatever I can think of, but I am not that good with this type of stuff. We are in same network, with same versions, and it works that I play her world, but she can't get into mine. What should I do? Thank you!
#44 [03:19] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has joined #minecrafthelp
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#49 [03:43] * TheMightyStraw [webchat@S0106bc4dfbcab4d3.cg.shawcable.net] has joined #minecrafthelp
#50 [03:44] <TheMightyStraw> Hello, I forgot my email - I know my username and I'm pretty sure I know my password. Any ways I can get the email address/change it so I am able to access my account?
#51 [03:45] * TheMightyStraw [webchat@S0106bc4dfbcab4d3.cg.shawcable.net] has quit. (Client Quit)
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#53 [03:59] * Jamie713 [webchat@host86-163-71-189.range86-163.btcentralplus.com] has joined #minecrafthelp
#54 [04:01] <Jamie713> Hi, my account was stolen previously and my account was created in 2010 so i had a windows 10 edition of the game given to my account, however someone else hacked my account and stole the code for it and i was wondering if i would be able to claim it instead of the person who hacked me
#55 [04:02] * beninsa101 [webchat@oki-180-131-241-248.jptransit.net] has quit. (Quit: webchat.esper.net)
#56 [04:19] * alan [webchat@37.228.247.31] has joined #minecrafthelp
#57 [04:19] <alan> hello?
#58 [04:21] * dabo6 [webchat@122-117-203-73.HINET-IP.hinet.net] has joined #minecrafthelp
#59 [04:21] <dabo6> any one there?
#60 [04:22] <dabo6> My minecraft was crash with exit code -1073740791 when I join in the server
#61 [04:23] <dabo6> What does it means?
#62 [04:23] * PleaseHelpMe [webchat@47-211-47-56.alexcmta02.res.dyn.suddenlink.net] has quit. (Quit: webchat.esper.net)
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#70 [04:39] * GSpritz [webchat@n175-34-72-169.sun1.vic.optusnet.com.au] has joined #minecrafthelp
#71 [04:39] <GSpritz> Hi - I used to play Minecraft a lot between 2015 and 2017 and I have now tried to log back in and my email is not available apparently
#72 [04:39] <GSpritz> My username was GSpritz
#73 [04:40] <GSpritz> Can anyone help?
#74 [04:41] * GSpritz [webchat@n175-34-72-169.sun1.vic.optusnet.com.au] has quit. (Client Quit)
#75 [04:42] * spinup [webchat@ip70-176-18-73.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#76 [04:45] * MinistryHD [webchat@cable-5-28-86-105.cust.telecolumbus.net] has joined #minecrafthelp
#77 [04:48] * helloothere [webchat@64.188.31.84.static.quadranet.com] has joined #minecrafthelp
#78 [04:48] <helloothere> hello
#79 [04:49] <helloothere> i need help assecing my account
#80 [04:49] <helloothere> i try to log into my minecraft but it doesnt log on
#81 [04:49] <MinistryHD> Hello, I have a problem with my mc java account. I have buy a Account via eBay at 05.07.2019 which one has work until the 26.07. I believe the seller want to sell the account again.
#82 [04:49] <helloothere> it doesnt say invalid username or anything but nothing
#83 [04:50] * Thomas [webchat@cpe-110-146-249-18.wb03.wa.asp.telstra.net] has joined #minecrafthelp
#84 [04:50] <helloothere> so i have to buy new one?
#85 [04:50] <Thomas> hi
#86 [04:50] <helloothere> what is this bullshit
#87 [04:50] <Absol> helloothere: Please keep it civil
#88 [04:51] <Thomas> i bought minecraft java edition 5 minutes ago and i cant log in
#89 [04:51] * FrodoSynthesis [webchat@c-73-239-138-251.hsd1.wa.comcast.net] has joined #minecrafthelp
#90 [04:51] <helloothere> iyeah
#91 [04:51] <helloothere> i cant log in either
#92 [04:51] <helloothere> it bullshit
#93 [04:51] * Absol kicked helloothere from #minecrafthelp (Reason: elloothere :Keep it civilized, you are just a human being)
#94 [04:51] <Thomas> so why can i not log in for?
#95 [04:51] <FrodoSynthesis> Soooo my account says its only a demo even tho i never received any email saying my email was changed or i was refunded
#96 [04:52] <FrodoSynthesis> Anyone else having this issue?
#97 [04:52] <FrodoSynthesis> Anyone else having this issue?
#98 [04:52] * Thomas [webchat@cpe-110-146-249-18.wb03.wa.asp.telstra.net] has left #minecrafthelp
#99 [04:53] * Thomas [webchat@cpe-110-146-249-18.wb03.wa.asp.telstra.net] has joined #minecrafthelp
#100 [04:53] <Thomas> i need help please
#101 [04:53] <FrodoSynthesis> are you having the same problem thomas?
#102 [04:54] <Thomas> i cant log in to minecraft and i just purchased it like 5 minutes ago
#103 [04:54] <FrodoSynthesis> is it saying its a demo?
#104 [04:54] <Thomas> negative
#105 [04:55] <Thomas> it says invalid username or password
#106 [04:55] <FrodoSynthesis> try restarting the launcher
#107 [04:55] <Thomas> i did nothing happend
#108 [04:55] <FrodoSynthesis> hmmm
#109 [04:55] <FrodoSynthesis> caplock?
#110 [04:56] <Thomas> nah it was all perfect but i solved it
#111 [04:56] <Thomas> i changed password
#112 [04:56] <Thomas> and tried and it worked
#113 [04:56] <Thomas> lol
#114 [04:56] <FrodoSynthesis> cool
#115 [04:57] <FrodoSynthesis> im still stuck
#116 [04:57] <Thomas> gl with ur issue man hope someone can help
#117 [04:57] <FrodoSynthesis> i left for a month and came back now i cant play3
#118 [04:57] <FrodoSynthesis> stupid new launcher screws everything up
#119 [04:57] <FrodoSynthesis> i had everything set up
#120 [04:57] * MinistryHD [webchat@cable-5-28-86-105.cust.telecolumbus.net] has quit. (Quit: webchat.esper.net)
#121 [05:00] * lol [webchat@cpc99580-brnt1-2-0-cust160.4-2.cable.virginm.net] has joined #minecrafthelp
#122 [05:00] <lol> hi
#123 [05:00] <lol> i need help
#124 [05:00] <lol> can i have an acc for free?
#125 [05:01] <lol> so
#126 [05:01] <lol> GreyBot
#127 [05:01] <lol> Lutzee
#128 [05:01] * Thomas [webchat@cpe-110-146-249-18.wb03.wa.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#129 [05:02] * lol [webchat@cpc99580-brnt1-2-0-cust160.4-2.cable.virginm.net] has quit. (Client Quit)
#130 [05:03] <Andrio> lol
#131 [05:06] <FrodoSynthesis> Anyone able to help me out?
#132 [05:13] * Aps-u [webchat@user-94-254-155-131.play-internet.pl] has joined #minecrafthelp
#133 [05:17] <Aps-u> What should I do when I lost every single detail of my account and I don't have transaction ID. Only things I got is probable username and probable e-mail adresses I might use to register ?
#134 [05:26] * FrodoSynthesis [webchat@c-73-239-138-251.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#135 [05:31] * Stormsheild [webchat@237.102.189.80.dyn.plus.net] has joined #minecrafthelp
#136 [05:32] * max8 [webchat@sky-78-17-158-59.bas512.cwt.btireland.net] has joined #minecrafthelp
#137 [05:32] * max8 [webchat@sky-78-17-158-59.bas512.cwt.btireland.net] has quit. (Client Quit)
#138 [05:33] <Andrio> ??> Aps-u account/forgot-email
#139 [05:33] <Mightyena> Aps-u: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#140 [05:34] * webrosc [~webrosc@cpc95042-newt40-2-0-cust88.19-3.cable.virginm.net] has joined #minecrafthelp
#141 [05:37] <Stormsheild> whilst playing on a realm someone dropped me 4 skulker boxes full of written books causing me to crash out the game. now i can't go back on the realm since it says badly compressed packet 3486553 is larger than protocol maximum of 2097152. is there anything i or the realm owner can do so i can get back on the realm.
#142 [05:39] * Muxum [webchat@217-51-20-31.ftth.glasoperator.nl] has joined #minecrafthelp
#143 [05:41] <Muxum> Hello! I have a question about VBOs , they make my game crash if turned on. But in the newer versions of minecraft (1.14) I can't turn it off so i cant play any new minecraft updates etc. Why did you guys remove it and can i still turn it off?
#144 [05:50] * Mr_Hardy [webchat@host-95-156-242-0.derkom.net.pl] has joined #minecrafthelp
#145 [05:50] <Mr_Hardy> Hello
#146 [05:51] <Mr_Hardy> When you answer to my e-mail ?? I send e-mail last Wednesday.
#147 [05:54] * Lime [webchat@87-61-133-138-static.dk.customer.tdc.net] has joined #minecrafthelp
#148 [05:55] <Lime> Hi, I lost my account, I don't know the email or password to my account "emil192p" and i need help findind it
#149 [05:55] <Lime> finding*
#150 [05:56] <Mr_Hardy> Hello MOJANG !!!!!!!!!!!!!!!!!!!!!
#151 [05:56] * HowlingRed [webchat@91-145-100-237.bb.dnainternet.fi] has quit. (Quit: webchat.esper.net)
#152 [05:57] <Andrio> ??> Mr_Hardy account/send-email/wait-time
#153 [05:57] <Mightyena> Mr_Hardy: Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#154 [05:57] <Andrio> Mr_Hardy, we aren't Mojang
#155 [05:57] <Mr_Hardy> how long i must wait ??
#156 [05:57] <Mr_Hardy> 2-3 years ?
#157 [05:58] <Lime> their support are slow asf
#158 [05:58] <Lime> i've waited for so long
#159 [05:59] <Andrio> ??> Lime account/forgot-email
#160 [05:59] <Mightyena> Lime: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#161 [05:59] * Lime [webchat@87-61-133-138-static.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#162 [06:00] * Jerry [webchat@76.8.147.21] has joined #minecrafthelp
#163 [06:01] * YeetusMcFetus10 [webchat@110-175-55-166.tpgi.com.au] has joined #minecrafthelp
#164 [06:01] <YeetusMcFetus10> HI anyone on?
#165 [06:01] <Jerry> Currently I am unable to log into minecraft.net Mojang main website works though, and I can sign into my launcher but It says no connection.
#166 [06:02] <YeetusMcFetus10> I just bought java, and for some reason its stuck on version 1.14..4
#167 [06:02] <Andrio> Mr_Hardy, approximately 2 months
#168 [06:03] <Andrio> YeetusMcFetus10, that's the latest Java Edition release. were you expecting something different?
#169 [06:03] <Andrio> ??> Jerry tools/HJT
#170 [06:03] <Mightyena> Jerry: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#171 [06:03] <Mightyena> Jerry: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#172 [06:03] <YeetusMcFetus10> im trying to get onto a server, invaded lands, and its not working
#173 [06:03] <Andrio> what happened?
#174 [06:04] <Mr_Hardy> Andrio Are you fu**** kidding me ? 2 months....
#175 [06:04] <Muxum> excuse me my question was first.
#176 [06:04] * dabo6 [webchat@122-117-203-73.HINET-IP.hinet.net] has joined #minecrafthelp
#177 [06:05] * yammaha [webchat@ti0040q160-4508.bb.online.no] has joined #minecrafthelp
#178 [06:05] <YeetusMcFetus10> ooh, now ive got it, it needs to be 1.7
#179 [06:05] <Andrio> Mr_Hardy, unfortunately not
#180 [06:05] <Muxum> and the one that is screaming for a reply, gets first?
#181 [06:05] * Mr_Hardy [webchat@host-95-156-242-0.derkom.net.pl] has quit. (Quit: webchat.esper.net)
#182 [06:05] <yammaha> what is this lol
#183 [06:05] <Andrio> Muxum, are your drivers up to date?
#184 [06:06] <Andrio> Muxum, unfortunately there's not always anyone around who can help with each particular problem
#185 [06:06] <Andrio> yammaha, this is #minecrafthelp
#186 [06:07] <Jerry> Andrio heres the link! https://paste.ubuntu.com/p/kVdGRtS4ZS/
#187 [06:08] <Muxum> Alright
#188 [06:08] <Muxum> What do you think i need to update
#189 [06:09] <Andrio> Jerry, do you have SUPERAntiSpyware running?
#190 [06:09] <Andrio> Jerry, your video card driver
#191 [06:09] <Andrio> er
#192 [06:09] <Andrio> Muxum, your video card driver
#193 [06:09] <Muxum> Alright
#194 [06:10] <Jerry> I have it installed but it shouldnt be running right now.
#195 [06:10] <Jerry> It is. My bad do I need to stop it?
#196 [06:10] <Andrio> Jerry, try stopping it
#197 [06:11] <Jerry> Done
#198 [06:11] <Jerry> Need me to rerun HijackThis?
#199 [06:14] * webrosc [~webrosc@cpc95042-newt40-2-0-cust88.19-3.cable.virginm.net] has joined #minecrafthelp
#200 [06:20] <dabo6> My minecraft was Fatal Process crashed with exit code -1073740791 after I join in the server
#201 [06:21] <dabo6> Can anyone help me?
#202 [06:21] <Andrio> Jerry, no
#203 [06:21] <Andrio> see whether it works now
#204 [06:22] <Jerry> Andrio I still havent been able to login to the website.
#205 [06:22] <Andrio> ah
#206 [06:22] <Muxum> okay i updated my driver
#207 [06:22] <Andrio> Jerry, what happens when you try?
#208 [06:22] <Muxum> what now? i need to restart but how would it help?
#209 [06:22] <Jerry> Ive had two different things pop up.
#210 [06:22] <Jerry> One is just invalid username/password
#211 [06:22] <Jerry> The second is it will suddenly say logging in for a split second
#212 [06:23] <Jerry> then say something with invalid in the sentence. I know its vague, but it happens in a blink of an eye.
#213 [06:23] * dabo6 [webchat@122-117-203-73.HINET-IP.hinet.net] has quit. (Quit: webchat.esper.net)
#214 [06:23] <Andrio> ??> Jerry login/throttle
#215 [06:23] <Mightyena> Jerry: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#216 [06:23] <Mightyena> Jerry: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#217 [06:24] <Muxum> oof jerry
#218 [06:24] <Muxum> jerrycan't
#219 [06:25] * dabo6 [webchat@122-117-203-73.HINET-IP.hinet.net] has joined #minecrafthelp
#220 [06:25] <dabo6> It has been happening many times
#221 [06:26] * dabo6 [webchat@122-117-203-73.HINET-IP.hinet.net] has quit. (Client Quit)
#222 [06:26] <Muxum> so imma restart my computer soon
#223 [06:26] <Muxum> then idk what to do butt
#224 [06:26] <Muxum> oof
#225 [06:28] <Jerry> Andrio And this lockout would prevent me from playing online in minecraft aswell Im guessing in the even I am signed in on the launcher?
#226 [06:28] <Jerry> in the event*
#227 [06:29] <Andrio> Jerry, probably not
#228 [06:30] <Jerry> Andrio Gotcha. Ill go ahead and let it sit for an hour just to see if it has an effect and hopefully it does
#229 [06:34] <Andrio> good luck.
#230 [06:35] <Muxum> andrio what now?
#231 [06:35] <Muxum> after the updates
#232 [06:37] <Andrio> Muxum, did you restart the computer?
#233 [06:39] <Muxum> yes what now
#234 [06:40] <Muxum> wait
#235 [06:40] <Muxum> ill do it later
#236 [06:40] <Muxum> and i will now see what i got to do
#237 [06:41] <Muxum> so there are changes in minecraft cuz of the driver?
#238 [06:47] * Muxum [webchat@217-51-20-31.ftth.glasoperator.nl] has quit. (Quit: webchat.esper.net)
#239 [06:50] * ineedhelp [webchat@37.39.33.81] has joined #minecrafthelp
#240 [06:50] * cealanvdv [webchat@host-frt28h.gs1.zeelandnet.nl] has joined #minecrafthelp
#241 [06:51] <ineedhelp> i need to receive my deleted account back
#242 [06:51] <cealanvdv> i bought the game but i can only play the demo help!
#243 [06:51] <ineedhelp> i need to receive my deleted account back
#244 [06:51] <ineedhelp> i need to receive my deleted account back
#245 [06:51] <ineedhelp> i need to receive my deleted account back
#246 [06:51] * Absol kicked ineedhelp from #minecrafthelp (Reason: needhelp :Stop spamming)
#247 [06:52] * cealanvdv [webchat@host-frt28h.gs1.zeelandnet.nl] has quit. (Client Quit)
#248 [06:54] * Suzzy_what_else [webchat@dslb-088-067-162-004.088.067.pools.vodafone-ip.de] has joined #minecrafthelp
#249 [06:55] <Suzzy_what_else> hey I can't luc
#250 [06:55] <Suzzy_what_else> launch Minecraft on my mac
#251 [06:55] <Stormsheild> whilst playing on a realm someone dropped me 4 skulker boxes full of written books causing me to crash out the game. now i can't go back on the realm since it says badly compressed packet 3486553 is larger than protocol maximum of 2097152. is there anything i or the realm owner can do so i can get back on the realm.
#252 [06:55] <Suzzy_what_else> I already updated java
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#255 [06:58] * tulipeduslip [webchat@81-67-42-146.rev.numericable.fr] has joined #minecrafthelp
#256 [07:01] * Muxum [webchat@217-51-20-31.ftth.glasoperator.nl] has joined #minecrafthelp
#257 [07:01] <Muxum> im back
#258 [07:02] <Muxum> what do i do now after updating driver?
#259 [07:03] * tulipeduslip [webchat@81-67-42-146.rev.numericable.fr] has quit. (Quit: webchat.esper.net)
#260 [07:03] * mhigg [webchat@141.226.208.46.dyn.plus.net] has joined #minecrafthelp
#261 [07:04] * BigosKAR [webchat@host-81-190-101-180.dynamic.mm.pl] has joined #minecrafthelp
#262 [07:04] <BigosKAR> Hello
#263 [07:06] * Muxum [webchat@217-51-20-31.ftth.glasoperator.nl] has quit. (Client Quit)
#264 [07:07] <BigosKAR> My friend tried to join my realm but each time it said that Java(TM) Platform SE binary has stopped working. When my friend was on 1.14 she couldn't join a singleplayer world/realm but on 1.9 she could join a singleplayer world. How can I fix that so she can join my realm?
#265 [07:14] * BigosKAR [webchat@host-81-190-101-180.dynamic.mm.pl] has quit. (Quit: webchat.esper.net)
#266 [07:14] * WilliamRobe [webchat@pool-100-1-234-80.nwrknj.fios.verizon.net] has joined #minecrafthelp
#267 [07:16] <WilliamRobe> Hey what's up. I have some problems migrating my legacy account to mojang. I have the username and password so I can play java edition, but I can't migrate to mojang because I don't know the email that my account is on. What should I do?
#268 [07:31] * c003y [~nes@69.17.188.160] has joined #minecrafthelp
#269 [07:32] <WilliamRobe> Hey what's up. I have some problems migrating my legacy account to mojang. I have the username and password so I can play java edition, but I can't migrate to mojang because I don't know the email that my account is on. What should I do?
#270 [07:32] * Peter [webchat@ip5f5bc985.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#271 [07:33] <Peter> hello?
#272 [07:33] <WilliamRobe> Hey what's up. I have some problems migrating my legacy account to mojang. I have the username and password so I can play java edition, but I can't migrate to mojang because I don't know the email that my account is on. What should I do?
#273 [07:33] * Peter is now known as Guest50078
#274 [07:33] <WilliamRobe> hello?
#275 [07:33] <Guest50078> hi!
#276 [07:33] <Guest50078> Don't think anybodys here
#277 [07:34] <WilliamRobe> Hey what's up. I have some problems migrating my legacy account to mojang. I have the username and password so I can play java edition, but I can't migrate to mojang because I don't know the email that my account is on. What should I do?
#278 [07:34] <Guest50078> I can't help you with that, Bud
#279 [07:34] <WilliamRobe> oof
#280 [07:34] <WilliamRobe> k
#281 [07:34] * WilliamRobe [webchat@pool-100-1-234-80.nwrknj.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#282 [07:34] <Guest50078> Wanna know my problem?
#283 [07:34] <Guest50078> Hellu?
#284 [07:34] <Guest50078> :((((((((
#285 [07:34] <Guest50078> I'm all alone
#286 [07:37] * Peter [webchat@ip5f5bc985.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#287 [07:37] <Peter> Hi?
#288 [07:37] * Peter is now known as Guest92348
#289 [07:38] <Guest92348> Is anyone here?
#290 [07:40] * Guest92348 [webchat@ip5f5bc985.dynamic.kabel-deutschland.de] has quit. (Client Quit)
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#292 [07:54] * mhigg [webchat@141.226.208.46.dyn.plus.net] has joined #minecrafthelp
#293 [07:55] <mhigg> hi i cant log in to y account on my pc bot the account works on others
#294 [07:55] <GauteHH_> You probably get this often. But is there any way to retreive an old account back? I don't think my account is linked to an e-mail, is that too long ago?
#295 [07:56] * Aps-u [webchat@user-94-254-155-131.play-internet.pl] has quit. (Quit: webchat.esper.net)
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#298 [08:14] * A-SHK [webchat@ermlon6511w-lp130-03-70-53-229-155.dsl.bell.ca] has joined #minecrafthelp
#299 [08:18] <A-SHK> I have just created a mojang account and would like to purchase minecraft, however when I try to log in I either get a message that says my request cannot be processed or nothing at all when I press the log in button
#300 [08:24] * GuyWhoseGameKeepsCrashing [webchat@71-214-22-209.orlf.qwest.net] has joined #minecrafthelp
#301 [08:25] <GuyWhoseGameKeepsCrashing> I can play Minecraft in any version up to 1.9 perfectly, but when I try to launch any version beyond 1.9, I'm able to create a new world, but it crashes after only two or three seconds and returns me to the launcher. Any way I can fix this?
#302 [08:32] * Tasziki [webchat@185.5.167.61] has joined #minecrafthelp
#303 [08:32] * heisenberg [webchat@b01b5562.bb.sky.com] has joined #minecrafthelp
#304 [08:33] <Tasziki> What to do when you don't have access to your minecraft email?
#305 [08:37] <heisenberg> along time ago my email address was discontinued (also it was on my domain so it wasnt a gmail account i could reopen) and recently i repurchased the domain and created the exact same email address again. I wrote emails to it to check its functionality and it works perfectly including receiving system emails from game companies. Because i created m
#306 [08:37] <heisenberg> y security questions 5 years ago i inevitably forgot them and, as i reopened my lost email address, if i request the link to reset them no emails appear in my inbox (ive waited 6+ days). This goes the same for any mojang emails apart from resent help2@mojang emails. PLEASE HELP ME
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#309 [08:38] * ace [webchat@oshwon9562w-lp130-01-70-51-233-218.dsl.bell.ca] has joined #minecrafthelp
#310 [08:39] * ace is now known as Guest57359
#311 [08:39] <Guest57359> my 35dolar pc and mac card for minecraftis not working
#312 [08:40] * thesnakegamer978 [webchat@cpc97210-walt22-2-0-cust10.13-2.cable.virginm.net] has joined #minecrafthelp
#313 [08:40] * Edward [webchat@ool-2f140a53.dyn.optonline.net] has joined #minecrafthelp
#314 [08:40] <thesnakegamer978> i cant go into minecraft because it keeps crashing
#315 [08:41] <Edward> After i updated my 1.6.4 world to 1.14.4 my crops dont grow
#316 [08:41] <Guest57359> ha ve u used bone meal
#317 [08:42] <Guest57359> restart it
#318 [08:43] <Andrio> ??> thesnakegamer978 launcher/crash-log
#319 [08:43] <Mightyena> thesnakegamer978: We need to see your crash log, which is created after a crash.
#320 [08:43] <Mightyena> thesnakegamer978: Open your .minecraft folder (ask us how to get there if you don't know) then open the crash-reports folder found there. Then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#321 [08:43] <Andrio> Edward, what crops?
#322 [08:44] * thesnakegamer978 [webchat@cpc97210-walt22-2-0-cust10.13-2.cable.virginm.net] has quit. (Client Quit)
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#324 [08:45] <Guest57359> umm i need help with my gift card?
#325 [08:45] <Alex2> I need help with a windows 10 minecraft code, its missing from my account
#326 [08:45] * tikounet59 [webchat@92.36.71.37.rev.sfr.net] has joined #minecrafthelp
#327 [08:46] <tikounet59> Hello ?
#328 [08:47] <tikounet59> I lost my account and donc know which email is rattached to it. So i dont know how to proceed to get it back
#329 [08:47] * Guest57359 [webchat@oshwon9562w-lp130-01-70-51-233-218.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
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#335 [08:55] * Edward [webchat@ool-2f140a53.dyn.optonline.net] has joined #minecrafthelp
#336 [08:56] <Edward> shit i was just here and lost the log but an @ person Andrio ?? just asked what crops
#337 [08:56] <Absol> Edward: Please keep it civil
#338 [08:56] <Edward> yea true
#339 [08:56] <Edward> it was wheat
#340 [08:56] <Edward> but also like grass wont grow and leaves stay after I cut down trees
#341 [09:05] <tikounet59> Nobody can help me ?
#342 [09:05] <A-SHK> I have just created a mojang account but when I press the "log in" button either nothing happens or I get a message that says my request cannot be processed
#343 [09:05] * thesnakegamer978 [webchat@cpc97210-walt22-2-0-cust10.13-2.cable.virginm.net] has joined #minecrafthelp
#344 [09:05] <thesnakegamer978> when i go to look for a crash report i cant find any
#345 [09:09] * A-S [webchat@ermlon6511w-lp130-03-70-53-229-155.dsl.bell.ca] has joined #minecrafthelp
#346 [09:09] <A-S> I have just created a mojang account but when I press the "log in" button either nothing happens or I get a message that says my request cannot be processed
#347 [09:10] * A-S [webchat@ermlon6511w-lp130-03-70-53-229-155.dsl.bell.ca] has quit. (Client Quit)
#348 [09:10] <Andrio> Edward, do you have cheats enabled?
#349 [09:11] * A-SHK [webchat@ermlon6511w-lp130-03-70-53-229-155.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#350 [09:12] * me6 [webchat@216-154-47-46.cpe.teksavvy.com] has quit. (Quit: webchat.esper.net)
#351 [09:17] * thesnakegamer978 [webchat@cpc97210-walt22-2-0-cust10.13-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#352 [09:19] * tikounet59 [webchat@92.36.71.37.rev.sfr.net] has quit. (Quit: webchat.esper.net)
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#354 [09:23] <Hardoop> I need help logging in, ive been told that my account is 'throttled' however when I enter my details on the Minecraft website, I don't receive an error message, it just doesn't seem to process
#355 [09:24] <Hardoop> @Absol I need help logging in, ive been told that my account is 'throttled' however when I enter my details on the Minecraft website, I don't receive an error message, it just doesn't seem to process
#356 [09:27] <Edward> @andrio I do not sadly, is there a back way to enable them after the world is already created?
#357 [09:37] * davis [webchat@cpe-70-113-115-223.austin.res.rr.com] has joined #minecrafthelp
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#359 [09:39] * thesnakegamer978 [webchat@cpc97210-walt22-2-0-cust10.13-2.cable.virginm.net] has joined #minecrafthelp
#360 [09:39] <davis> hello i recently wanted to rejoin minecraft and found out that you no longer can just download it and log in with your username and password. I tried to migrate my old account but i have forgotten the email that i used to create it with considering it was almost 8 years ago. i would like help to recover my old premium account please and thank you.
#361 [09:40] <thesnakegamer978> hi, every time i try to start minecraft it crashes and when i try looking for the crash report there is none
#362 [09:41] * xShot_Bro [webchat@42.115.105.115] has joined #minecrafthelp
#363 [09:42] <xShot_Bro> ive logged into my old minecraft account in a new computer and the 2fa pops up but ive forgotten one of the answers, what should i do?
#364 [09:42] <xShot_Bro> and ive lost access to the original email for it
#365 [09:44] <davis> how did you log into your account without the email or where you already migrated?
#366 [09:44] <xShot_Bro> i was already migrated
#367 [09:44] <davis> oh never mind then
#368 [09:45] <davis> how did you migrate without your original email
#369 [09:46] <Andrio> xShot_Bro, that is not 2FA
#370 [09:46] <xShot_Bro> wdym?
#371 [09:46] <Andrio> ??> xShot_Bro account/send-email
#372 [09:46] <Mightyena> xShot_Bro: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#373 [09:46] <Mightyena> xShot_Bro: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#374 [09:46] <xShot_Bro> ohh okay, thank u
#375 [09:47] * Ema [webchat@dynamic-91-185-127-171.cpe.vektor.net] has joined #minecrafthelp
#376 [09:47] <Ema> Hello, I have a problem with " java tm platform se binary has stopped working "
#377 [09:48] <Andrio> davis, try each of your email addresses.
#378 [09:48] <Andrio> ??> Ema tools/HJT
#379 [09:48] <Mightyena> Ema: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#380 [09:48] <Mightyena> Ema: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#381 [09:48] <Andrio> ??> thesnakegamer978 launcher/log
#382 [09:48] <Mightyena> thesnakegamer978: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#383 [09:49] <davis> i did but none of them work, i found one where i bought a membership for server but none are what i bought minecraft with
#384 [09:50] <Ema> Mightyena https://paste.ubuntu.com/p/9p2GK6kGBg/
#385 [09:53] <thesnakegamer978> https://paste.ubuntu.com/p/rJ6fRP7MK8/
#386 [09:55] <thesnakegamer978> there you go
#387 [10:00] * Piper [webchat@64.145.93.177] has joined #minecrafthelp
#388 [10:02] <Piper> Hello, I just purchased minecraft off the website and I'm having trouble logging in. I can log in to the mojang website perfectly fine, however, when I attempt to log into Minecraft.net the log in box goes gray when I click it and the page does nothing. It doesn't display an error message such as 'Wrong password' either. When I try to log in on the
#389 [10:02] <Piper> client with my email and password it states that the password is incorrect, which I am positive it is not.
#390 [10:06] * MartinMartin [webchat@113.87.182.254] has joined #minecrafthelp
#391 [10:06] <MartinMartin> Hi, i am having trouble to redeem my code
#392 [10:07] <MartinMartin> when i enter everything, include username and code it keep circling on placing orders
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#395 [10:09] * chad2 [webchat@c-76-108-117-28.hsd1.fl.comcast.net] has quit. (Client Quit)
#396 [10:10] <xShot_Bro> i'm still having issues with 2fa
#397 [10:10] <Ema> I've been waiting for 20 minutes.. can we get any kind of response.
#398 [10:11] * A7med_4k [webchat@37.236.132.18] has joined #minecrafthelp
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#401 [10:16] * Zemzy [webchat@d8d864ddc.access.telenet.be] has joined #minecrafthelp
#402 [10:17] <Emory354> I am having problems with my account. I made my account and purchased Minecraft Java yesterday. I can log in on the mojang website on my pc fine but not minecraft.net or the launcher. I can log in on my phone on the Minecraft website fine and it says I have purchased it. On my pc when I try to log in on the website it does nothing no error message
#403 [10:17] <Emory354> it just grays out the log in button and freezes. The launcher on my pc says invalid when I use the same thing I used on my phone.
#404 [10:18] <Piper> I'm having the same issue as Emory354
#405 [10:19] * xShot_Bro [webchat@42.115.105.115] has quit. (Quit: webchat.esper.net)
#406 [10:19] <Zemzy> Hi, is there any way to find out what your old username was? I am having trouble loging into my very old account. I found the email adress and reset the mojang account password but am still unable to log in. So it might still be a minecraft.net account which needs a username
#407 [10:22] <thesnakegamer978> Mightyena https://paste.ubuntu.com/p/rJ6fRP7MK8/
#408 [10:22] * armande [webchat@adsl-ull-210-233.42-151.wind.it] has joined #minecrafthelp
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#415 [10:27] * Chris [webchat@75-27-125-5.lightspeed.lgrcil.sbcglobal.net] has joined #minecrafthelp
#416 [10:28] <Chris> I just lost my world
#417 [10:28] <Chris> I spent a lot of time on it. Like a lot of time
#418 [10:28] <Chris> I really need some help I loved that world a lot and had so much. I was playing on it and my laptop shut off and when I went back in it was gone
#419 [10:29] <Pontyz> Hi! If I would like to refound my game isthat possible? Thouht I could play with my friend that had the Win 10 edition but found out i couldnt :( And I got the Java edition
#420 [10:30] * Ryan [webchat@27.34.104.31] has joined #minecrafthelp
#421 [10:30] <Ryan> receiving this message when I try to log in: InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
#422 [10:30] * Ryan is now known as Guest883
#423 [10:31] <Guest883> have no idea how to fix this. the online suggestions are too complicated for me to understand
#424 [10:31] * Guest883 [webchat@27.34.104.31] has quit. (Client Quit)
#425 [10:34] <Emory354> I am having problems with my account. I made my account and purchased Minecraft Java yesterday. I can log in on the mojang website on my pc fine but not minecraft.net or the launcher. I can log in on my phone on the Minecraft website fine and it says I have purchased it. On my pc when I try to log in on the website it does nothing no error message
#426 [10:34] <Emory354> it just grays out the log in button and freezes. The launcher on my pc says invalid when I use the same thing I used on my phone.
#427 [10:34] * Pontyz [webchat@78-69-150-124-no24.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#428 [10:34] * thesnakegamer978 [webchat@cpc97210-walt22-2-0-cust10.13-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#429 [10:36] * Danny [webchat@ogvlon2308w-grc-04-70-49-51-96.dsl.bell.ca] has joined #minecrafthelp
#430 [10:36] * Emory354 [webchat@c-68-35-32-60.hsd1.al.comcast.net] has quit. (Quit: webchat.esper.net)
#431 [10:37] <Danny> whenever I open the launcher and click play, it waits 3 seconds then closes without opening the game, and there is no error code
#432 [10:38] * Arby [webchat@104.194.218.193] has joined #minecrafthelp
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#435 [10:40] * Jhar226 [webchat@c-76-28-89-66.hsd1.nh.comcast.net] has joined #minecrafthelp
#436 [10:41] <KindLionRyan> My Gmail account got closed (because of a mistake on age) I purchased minecraft with google play. I don't have a Mojan Account. I added a new email on my phone (Android) now I can't play minecraft, and if i go to google play they ask me to buy it again.
#437 [10:43] <Jhar226> Hello. I'm trying to access an account I have - but it's saying the email address/password is invalid? I know the password isn't invalid, and when I try to reset the password through an email it doesn't send it. When I try to register an account, it says there's an account associated with the email.
#438 [10:47] * sirob214 [webchat@ip54521232.adsl-surfen.hetnet.nl] has joined #minecrafthelp
#439 [10:48] <sirob214> My minecraft windows 10 redeem code is not working it says that it has already been redeemed which isn't true
#440 [10:50] * Jhar226 [webchat@c-76-28-89-66.hsd1.nh.comcast.net] has quit. (Quit: webchat.esper.net)
#441 [10:52] * Chris [webchat@75-27-125-5.lightspeed.lgrcil.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#442 [10:54] * thesnakegamer978_ [webchat@cpc97210-walt22-2-0-cust10.13-2.cable.virginm.net] has joined #minecrafthelp
#443 [10:54] <thesnakegamer978_> https://paste.ubuntu.com/p/rJ6fRP7MK8/ i cant seem to play as it keeps crashing
#444 [10:55] * Tharine [webchat@105-224-249-152.south.dsl.telkomsa.net] has joined #minecrafthelp
#445 [10:56] <Tharine> my game crash while i prepare to play the game
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#447 [11:03] * HOYR [webchat@86-40-118-108-dynamic.agg2.bri.bbh-prp.eircom.net] has joined #minecrafthelp
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#449 [11:03] <dara> Hello
#450 [11:03] <dara> I cannot log into my account and I am getting a weird message
#451 [11:03] <dara> I cannot log into my account and I am getting a weird message
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#453 [11:05] * Jakob [webchat@78-73-214-94-no517.tbcn.telia.com] has joined #minecrafthelp
#454 [11:06] <HOYR> Hello, I have problems with migrating my account. When I log in, I am redirected to the migration page and when I fill out the form I am told that I have already migrated my data and that I need to log in. I just sent an email to find out what the problem was. Have I tried anything while waiting for the answer to my email?
#455 [11:07] <Jakob> I have lost my email address and cant find a way to get it back, I am trying to migrate my account an since i dont have the email address i cant do it
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#458 [11:08] <dara> hello
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#461 [11:08] <dara> i cannot log into my account
#462 [11:09] <Kgjolberg> Hi, I accidentally purchased the Java edition of Minecraft not realizing I needed the Windows 10 version. Can y'all help me migrate that? Support says they're still working on issues from May 29th.
#463 [11:09] * c003y [~nes@69.17.188.160] has quit. (Ping timeout: 198 seconds)
#464 [11:09] <dara> smh
#465 [11:10] <dara> "If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username."
#466 [11:10] <dara> I get this message every time I log in
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#470 [11:13] * Trevor [webchat@pool-72-73-116-127.ptldme.east.myfairpoint.net] has joined #minecrafthelp
#471 [11:14] <Trevor> Anytime I go to log into the app it loads and says licence error and that Minecraft can't verify that I own the game
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#474 [11:15] <dara> when will we get a response?
#475 [11:20] <dara> I can't log into minecraft.net either
#476 [11:20] <Andrio> dara, what was your profile name?
#477 [11:20] * Tharine [webchat@105-224-249-152.south.dsl.telkomsa.net] has quit. (Quit: webchat.esper.net)
#478 [11:20] <dara> my minecraft username is awhni
#479 [11:22] * Henlo [webchat@c-73-208-173-128.hsd1.il.comcast.net] has joined #minecrafthelp
#480 [11:22] <Henlo> hey
#481 [11:22] <Andrio> dara, do you know when you were able to log in?
#482 [11:23] <dara> about 3 hours ago
#483 [11:23] <Henlo> so i was wondering if i could transfer Windows 10 edition to Java?
#484 [11:23] <Andrio> dara, can you log in at https://account.mojang.com/ ?
#485 [11:23] <Andrio> Henlo, you cannot
#486 [11:23] <Danny> whenever I open the launcher and click play, it waits 3 seconds then closes without opening the game, and there is no error code
#487 [11:23] <dara> yes i can
#488 [11:23] <Kgjolberg> Can I transfer a Java edition to Windows 10 if I just purchased it?
#489 [11:23] <dara> im logged in already
#490 [11:24] <Andrio> Kgjolberg, unfortunately, no
#491 [11:24] <Andrio> dara, you're using the same email address and password, right?
#492 [11:24] <dara> yes
#493 [11:24] <Andrio> ??> Danny launcher/log
#494 [11:24] <Mightyena> Danny: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#495 [11:24] <Kgjolberg> bummer. Can I refund my copy since it's within the 15 day parameter?
#496 [11:25] <Andrio> ??> Kgjolberg account/refund
#497 [11:25] <Mightyena> Kgjolberg: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#498 [11:25] <Ema> Hello, I have a problem with " java tm platform se binary has stopped working ".
#499 [11:25] * Henlo [webchat@c-73-208-173-128.hsd1.il.comcast.net] has quit. (Client Quit)
#500 [11:26] <Ema> Here is my pastebin. https://paste.ubuntu.com/p/9p2GK6kGBg/
#501 [11:28] <Danny> it does not give me the launcher long
#502 [11:28] <Kgjolberg> Yeah, I saw that. Last question. I purchased minecraft in 2010 under a different email. It says that account should come with a Windows 10 key, but that it's been migrated from a mojang account to a minecraft account. I can't log in though, and I'm not receiving any emails when I try to reset my password. How do I fix that?
#503 [11:28] <Danny> it just closes
#504 [11:29] <Andrio> Danny, did you follow the instructions?
#505 [11:29] <Andrio> Ema, unfortunately I don't see any probable cause on that page; hopefully others can help soon
#506 [11:29] <Andrio> Kgjolberg, checked your spam folder?
#507 [11:30] <Danny> yes i did
#508 [11:30] <Kgjolberg> Yeah, repeatedly for the last several days
#509 [11:30] <Andrio> ??> Kgjolberg account/email-missing
#510 [11:30] <Mightyena> Kgjolberg: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#511 [11:30] <Mightyena> Kgjolberg: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#512 [11:30] <Mightyena> Kgjolberg: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#513 [11:32] <dara> When I click log in on minecraft.net it does not work
#514 [11:32] <dara> But on mojang.com, I am logged in
#515 [11:32] <Kgjolberg> yeah, I've already done that. Their website says they've been working on issues from May 29th for the past week, so I was hoping to find faster service somewhere else.
#516 [11:33] <Andrio> Kgjolberg, unfortunately it looks like this is something only Mojang can help with
#517 [11:33] <Andrio> Danny, you selected 'keep the launcher open' and it doesn't stay open?
#518 [11:34] <Andrio> dara, are you on a proxy or VPN?
#519 [11:34] <dara> No
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#522 [11:35] <dara> I've been playing since 2015 and I have never gotten this message
#523 [11:35] <Danny> yes i selected it but it still closes
#524 [11:35] <Andrio> hm
#525 [11:35] * Ema [webchat@dynamic-91-185-127-171.cpe.vektor.net] has quit. (Quit: webchat.esper.net)
#526 [11:36] <Koi> when I try to load one of my worlds it says failed to sync world data and i am unable to join. How do i fix this so that i can play the world?
#527 [11:36] <dara> this is the message I got by the way "If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username."
#528 [11:39] <Andrio> dara, with the official launcher?
#529 [11:39] <dara> Yes
#530 [11:39] <Andrio> just to make sure
#531 [11:39] <dara> I redownloaded it too
#532 [11:39] <Andrio> ??> dara Mac/hosts
#533 [11:39] <Mightyena> dara: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#534 [11:39] <Mightyena> dara: From the finder toolbar, search for the following item: "/private/etc/hosts". Open that file in the text editor, and copy the contents onto https://paste.ubuntu.com, submit it, and give us the resulting URL.
#535 [11:40] <Andrio> Danny, it kinda sounds like the launcher itself is crashing; I'm not exactly sure how to troubleshoot that. Hopefully others can help soon
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#537 [11:40] <Andrio> ??> Danny win/reinst
#538 [11:40] <Mightyena> Danny: You may need to reinstall the locally installed files that Minecraft puts into place.
#539 [11:40] <Mightyena> Danny: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#541 [11:41] <Danny> what file is the saves directory
#542 [11:42] <Andrio> Danny, the one named 'saves'
#543 [11:42] <dara> https://paste.ubuntu.com/p/93bXrSP9fk/
#544 [11:43] * JAnakin46 [webchat@d118-75-252-48.try.wideopenwest.com] has joined #minecrafthelp
#545 [11:44] <Koi> when I try to load one of my worlds on xbox one it says failed to sync world data and i am unable to join. How do i fix this so that i can play the world?
#546 [11:44] <JAnakin46> So I cant even remember when I bought Java but I don't remember what email was used to buy it so I cant migrate that account to a Mojang account.
#547 [11:45] <Andrio> ??> dara info/MCLeaks
#548 [11:45] <Mightyena> dara: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#549 [11:45] <Mightyena> dara: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#550 [11:45] <Andrio> ??> dara Mac/hosts/edit
#551 [11:45] <Mightyena> dara: First, enable the root user and login to it by following this guide https://support.apple.com/en-us/HT204012. Then open the Terminal App in Finder -> Utilities
#552 [11:45] <Mightyena> dara: Then in Terminal, type sudo open -a TextEdit /private/etc/hosts and press enter
#553 [11:45] <dara> Yes, I have changed my password
#554 [11:45] <Danny> i cant delete assets
#555 [11:46] <KindLionRyan> Can someone help me? I purchased my minecraft with google play last week, my gmail account was closed (my son changed the age and we can't prove he is older than 13, since is not) now we have a new google account on his android but no minecraft. Is there a way I can sort this out?
#556 [11:46] <dara> Thank you very much
#557 [11:47] <Andrio> Danny, what happens when you try?
#558 [11:47] <Danny> nothing
#559 [11:47] <Andrio> no error message?
#560 [11:48] <Danny> no error message
#561 [11:48] <Andrio> KindLionRyan, unfortunately I don't think there is. You can try getting in touch with Google/
#562 [11:48] <Danny> nothing happens
#563 [11:50] <JAnakin46> So I cant even remember when I bought Java but I don't remember what email was used to buy it so I cant migrate that account to a Mojang account. Is there any way to figure that out. I can log into the launcher and play but I cant do anything with my account.
#564 [11:50] <KindLionRyan> thanks
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#566 [11:51] <Andrio> Danny, hold Shift, right click the background of the file explorer window for .minecraft, then select 'Open command window here' or 'Open PowerShell window here'
#567 [11:51] * WashDC [webchat@pool-71-178-42-165.washdc.fios.verizon.net] has joined #minecrafthelp
#568 [11:51] <Andrio> JAnakin46, try each of your email addresses at https://account.mojang.com/migrate
#569 [11:52] <JAnakin46> I've already done that
#570 [11:52] <Danny> ok
#571 [11:52] <Andrio> ??> JAnakin46 account/send-email
#572 [11:52] <Mightyena> JAnakin46: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#573 [11:52] <Mightyena> JAnakin46: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#574 [11:52] <Andrio> Danny, which option was there?
#575 [11:52] <JAnakin46> Thanks
#576 [11:52] <Danny> open powershell window
#577 [11:53] <Andrio> ok
#578 [11:53] <Koi> hello?
#579 [11:53] <Andrio> Danny, in PowerShell, enter cmd
#580 [11:53] <dara> I can't find root user?
#581 [11:53] <Danny> ye
#582 [11:53] <Andrio> then enter del /S assets
#583 [11:53] <Andrio> and tell me what happens
#584 [11:54] <WashDC> I had to refresh my gaming computer. When I tried to login to Minecraft to reload the game, I had to answer the security questions. I could not remember the answers. I got a link sent to my email address on the account. But to login with that link I had to know the answers to the security questions. There does not seem to be any way out of this Cat
#585 [11:54] <WashDC> ch-22.
#586 [11:56] <Danny> wants me to put y to delete
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#588 [11:56] * dara [webchat@92.98.236.147] has quit. (Quit: webchat.esper.net)
#589 [11:57] <Andrio> Danny, ok, do so
#590 [11:57] <Danny> kk
#591 [11:57] <Danny> done
#592 [11:57] <Andrio> Danny, did it work?
#593 [11:58] <Danny> nope
#594 [11:59] <Danny> it says The file or directory is corrupted and unreadable.
#595 [11:59] <Andrio> ah
#596 [11:59] * BOXICREEPER54 [webchat@static-181-143-46-194.une.net.co] has joined #minecrafthelp
#597 [12:00] <Andrio> Danny, if you have Minecraft installed on your C drive, `chkdsk /F C:` may fix that, though it may also take a long time to run.
#598 [12:00] <Danny> how i do that
#599 [12:00] <Andrio> Danny, enter that command into your cmd window
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#601 [12:02] <Danny> its says Access Denied as you do not have sufficient privileges or
#602 [12:02] <Danny> the disk may be locked by another process.
#603 [12:02] <Andrio> ah
#604 [12:03] <Andrio> Danny, right, you need to start cmd as administrator
#605 [12:03] * dara [webchat@92.98.236.147] has joined #minecrafthelp
#606 [12:03] <Andrio> ??> Danny win/cmd/admin
#607 [12:03] <Mightyena> Danny: In the start menu/screen, search for "cmd" (without quotes). Right-click on the result listed as "cmd.exe", and choose Run as Administrator.
#608 [12:03] <BOXICREEPER54> HI, I need with my account , i dont remember my password and my email. because at that time i was dumb but i now my security answers
#609 [12:03] <dara> Hey, can you repeat it again Mightyena, sorry about that
#610 [12:04] <BOXICREEPER54> i want to have my account back but i dont now how
#611 [12:05] <BOXICREEPER54> hi?
#612 [12:07] <WashDC> Never mind: Mojang sorted it. Request for help withdrawn
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#614 [12:07] <Danny> kk done
#615 [12:07] * Toutoum [webchat@static-176-158-5-192.ftth.abo.bbox.fr] has joined #minecrafthelp
#616 [12:08] <Toutoum> I have a problem
#617 [12:08] <Andrio> Danny, you can try to enter chkdsk /F C:
#618 [12:08] <Andrio> Danny, you may need to restart the computer and let it run
#619 [12:09] * DannyMC [webchat@host86-154-93-98.range86-154.btcentralplus.com] has joined #minecrafthelp
#620 [12:09] <Toutoum> I have a mojang account but i can't connect to minecraft account
#621 [12:09] <BOXICREEPER54> HI, I need help with my account , i dont remember my password and my email. because at that time i was dumb but i now my security answers. i want to have my account back but i dont now how. @Andrio
#622 [12:09] <Danny> i put that command in cmd or powershell
#623 [12:10] * LGcZe [webchat@p5DE191AF.dip0.t-ipconnect.de] has joined #minecrafthelp
#624 [12:10] <Andrio> Danny, cmd
#625 [12:10] <Danny> after i restart what do i do
#626 [12:11] <Andrio> Danny, after the check is finished, try reinstalling Minecraft again
#627 [12:11] <Danny> kk
#628 [12:11] * Danny [webchat@ogvlon2308w-grc-04-70-49-51-96.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#629 [12:11] <DannyMC> Hi, Trying to log into an account from about 5 years ago. I know my account email address and my account username. I have checked my emails and got an email from Mojang about 2 months ago saying they had migrated my Minecraft account into a Mojang account. It says that if this wasn't me get in contact as there is a security issue. I just want to re
#630 [12:11] <DannyMC> set my password for the account so I can log in and play. Any help would be appreciated please feel free to ask me any questions you may need.
#631 [12:12] <BOXICREEPER54> HI, I need help with my account , i dont remember my password and my email. because at that time i was dumb but i now my security answers. i want to have my account back but i dont now how. @Andrio #minecrafthelp
#632 [12:15] <Toutoum> I have a mojang account. I can connect in but i can't connect to my minecraft account. There is no error message. Nothing happend
#633 [12:16] * Faustaa [webchat@179-38-85-81.speedy.com.ar] has joined #minecrafthelp
#634 [12:16] <Faustaa> hii
#635 [12:16] <BOXICREEPER54> why is nobody helping?
#636 [12:16] * Zemzy [webchat@d8D864DDC.access.telenet.be] has joined #minecrafthelp
#637 [12:16] <Faustaa> my problem is that i can't buy minecraft
#638 [12:17] <Faustaa> i don't know why
#639 [12:17] <Zemzy> Hi, is there any way to find out which username might have been used on a very old account?
#640 [12:17] <LGcZe> Any OP which can help me with lost MC acc on banned e-mail adress ?
#641 [12:18] <dara> bruh moment
#642 [12:19] * DannyMC [webchat@host86-154-93-98.range86-154.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#643 [12:19] <Faustaa> i tried with 3 different electronic devices, with 3 different credit cards and with 2 different accounts
#644 [12:20] <BOXICREEPER54> u gay
#645 [12:20] * Lord_Ralex kicked BOXICREEPER54 from #minecrafthelp (Reason: OXICREEPER54 :Here is the lovely door)
#646 [12:21] * LGcZe [webchat@p5DE191AF.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#647 [12:23] <Toutoum> I have a mojang account. I can connect in but i can't connect to my minecraft account. There is no error message. Nothing happend
#648 [12:25] * Zavoc [webchat@176-23-19-131-cable.dk.customer.tdc.net] has joined #minecrafthelp
#649 [12:25] <Zavoc> Hello
#650 [12:26] <dara> hi
#651 [12:27] <Zavoc> I bought my account back in 2012, and after that i bought 2 more accounts on other emails because i was small, and though i had to make a new minecraft account after we fixed my bad computer
#652 [12:28] <Zavoc> I am able to use 0 of these 3 accounts. I have emails from mojang back from i made the account. I rememebr i had issues loggin in, and the day after i played it for like 4 days, my account was made till a demo account? i remember it was in my old school.
#653 [12:29] <Zavoc> 2 days ago i tried to go into my account agian to see if i still have the issue, and i figured out that my email was not in use. That means my account has been removed. I typed to support and there will go months before i can get a message back.
#654 [12:30] <Zavoc> I want to know if there is anything i can do so i can atleast get 1 of my accounts back (with java vision), and if not, any way i can contact Mojang, to get a faster response? at the moment it saying they're giving reply's to people from 29 may. its almost august now.
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#659 [12:34] <Krotoni> Hello!
#660 [12:34] * sofiestich [webchat@3.19-241-81.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#661 [12:35] <Krotoni> Ok, so I have this problem that my brother and I cant join each other's LAN server
#662 [12:35] <Krotoni> He has a PC device and I have Linux
#663 [12:36] <Krotoni> The server just dont appear, so I think its a device problem, do I need to have a PC like my brother? or it's just another thing?
#664 [12:37] <sofiestich> Hello! I used to play Minecraft, want to return on playing. I forgot my pasword. I fixed this but I can not log in the mojang site to see my username now for to play Minecraft. Please help!!
#665 [12:38] * OlafrThordarson [webchat@cm-84.210.95.253.getinternet.no] has joined #minecrafthelp
#666 [12:38] <Zavoc> I'm not used to play minecraft, i'm just here for a question too. But i'm pretty sure you need the same device as your friend to play with him. I remember i tried to play minecraft on the computer and my ipad back in the days, and it didn't work. I'm not sure if anything changed about that, but back in like 2015, it was not possible :)
#667 [12:39] <OlafrThordarson> Hello, i have a reciept of my purchase of the game in my emails, but when i log on it says i havent purchased the game.
#668 [12:39] <Krotoni> Hopefully they changed it, thanks anyways. I will keep searching for more help.
#669 [12:40] <Zavoc> No problem :)
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#675 [12:44] <pipelussich> hello, google blocked my gmail account and i can not remembre my minecraft account password, how can you help me?
#676 [12:46] <Nutsu_BR> i can't login to install minecraft again
#677 [12:47] <Nutsu_BR> what can I do?
#678 [12:47] <pipelussich> nither i
#679 [12:47] <dara> hi
#680 [12:49] <Nutsu_BR> I understand you
#681 [12:50] * Nutsu_BR [webchat@200-161-191-243.dsl.telesp.net.br] has quit. (Quit: webchat.esper.net)
#682 [12:51] * Krotoni [webchat@r167-60-104-27.dialup.adsl.anteldata.net.uy] has quit. (Quit: webchat.esper.net)
#683 [12:54] * j7 [webchat@75-162-85-125.desm.qwest.net] has joined #minecrafthelp
#684 [12:54] * eYkonS [webchat@5400162E.dsl.pool.telekom.hu] has joined #minecrafthelp
#685 [12:55] <eYkonS> Cant join into a server which was not made with hamachi.
#686 [12:56] * N5 [webchat@128.135.98.65] has joined #minecrafthelp
#687 [12:57] <j7> Hi, I'm trying to launch my Minecraft with a new mod I downloaded (twilight forest), and there's an error message stating, "The process cannot access the file because it is being used by another process." I googled it and was told that the error is often caused by anti-virus software, which I'm still on a trial run for. its said if that was the cas
#688 [12:57] <j7> e, to come here
#689 [12:57] * N5 [webchat@128.135.98.65] has quit. (Client Quit)
#690 [12:58] * eYkonS [webchat@5400162E.dsl.pool.telekom.hu] has quit. (Client Quit)
#691 [13:01] <j7> the trial run (I think it's mcafee) ends in a few days, so I might just have to wait it out...
#692 [13:02] * Ivan1 [webchat@20-145-80-80.filibe.net] has joined #minecrafthelp
#693 [13:02] * Sakura [webchat@108-213-59-248.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#694 [13:02] <Ivan1> Hello
#695 [13:02] <Sakura> hello
#696 [13:02] <Ivan1> I need some help
#697 [13:02] <Sakura> okay
#698 [13:03] <Ivan1> With MCPE and Minecraft Windows 10 Edition
#699 [13:03] * Sakura [webchat@108-213-59-248.lightspeed.miamfl.sbcglobal.net] has quit. (Client Quit)
#700 [13:03] <j7> :(
#701 [13:03] * Ivan1 [webchat@20-145-80-80.filibe.net] has quit. (Client Quit)
#702 [13:04] * Vanessa [webchat@108-213-59-248.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#703 [13:04] <Vanessa> #minecrafthelp
#704 [13:05] <Vanessa> hello i have many questions
#705 [13:05] <j7> is anyone here?
#706 [13:05] <Vanessa> and issues
#707 [13:05] <j7> are my messages even going through
#708 [13:06] * iGameEveryDay06_ [webchat@20-145-80-80.filibe.net] has joined #minecrafthelp
#709 [13:06] <Vanessa> yeah there going through bud
#710 [13:06] <j7> ah okay
#711 [13:06] <iGameEveryDay06_> So hello
#712 [13:06] <Vanessa> i need help
#713 [13:06] <Vanessa> with purchasing isses
#714 [13:06] <Vanessa> *issues
#715 [13:07] <iGameEveryDay06_> I need some help with Minecraft Pocket and Windows 10 Edition
#716 [13:07] <j7> need help with windows 10
#717 [13:07] * Zombabe_ [webchat@ip24-252-125-198.no.no.cox.net] has joined #minecrafthelp
#718 [13:07] <iGameEveryDay06_> Hello?!
#719 [13:07] <iGameEveryDay06_> Anybody from "Support"
#720 [13:08] <Vanessa> nobody is coming
#721 [13:08] <j7> ^
#722 [13:08] <iGameEveryDay06_> Nooooooooooo
#723 [13:08] <Zombabe_> Hey, I have a legacy account and don't have the same email that I had back then. Any ideas?
#724 [13:08] <iGameEveryDay06_> Whyyyyyyyyyy
#725 [13:08] <Vanessa> felt
#726 [13:08] <iGameEveryDay06_> I NEED HELP GUYS
#727 [13:08] <j7> neat
#728 [13:08] <iGameEveryDay06_> Help!
#729 [13:08] <Vanessa> im having purchasing issues my card doesnt want to go through
#730 [13:08] <Vanessa> even tho everything is right
#731 [13:08] <iGameEveryDay06_> SOMEBODY! HELP MEEEEE!
#732 [13:09] <j7> antivirus is being a cunt to my mods
#733 [13:09] <Absol> j7: Please keep it civil
#734 [13:09] <j7> why hello
#735 [13:09] <Zombabe_> Call your bank. If it's not usually something you purchase they might be blocking it.
#736 [13:09] <Vanessa> alright maybe thats the case
#737 [13:09] <iGameEveryDay06_> Heloooo
#738 [13:09] <Vanessa> ive been trying multiple times
#739 [13:09] <iGameEveryDay06_> I NEED HELP!
#740 [13:10] <Vanessa> idk why its blocking it though
#741 [13:10] <j7> we're aware
#742 [13:10] <iGameEveryDay06_> With MCPE and Windows 10 edition!
#743 [13:10] <Vanessa> okay explain sir
#744 [13:10] <Vanessa> what seems to be the problem
#745 [13:11] <iGameEveryDay06_> Why can't I play from v1.13.0.4 to v1.13.0.2?!
#746 [13:11] <j7> idk, why can't you?
#747 [13:11] <Vanessa> lmaoo
#748 [13:11] * sam123wow [webchat@69-71-39-97.hutchtel.net] has joined #minecrafthelp
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#750 [13:11] <Vanessa> hmm
#751 [13:11] <iGameEveryDay06_> It says that its an old version
#752 [13:11] <sam123wow> i cannot connect to my realms server
#753 [13:11] <iGameEveryDay06_> Or something like this...
#754 [13:11] <j7> tuff
#755 [13:12] <iGameEveryDay06_> And I cant update on my phone!
#756 [13:12] <Vanessa> what the heck?
#757 [13:12] * sam123wow [webchat@69-71-39-97.hutchtel.net] has quit. (Client Quit)
#758 [13:12] <Vanessa> that weird
#759 [13:12] <j7> is this windows or pocket
#760 [13:12] <Vanessa> is this thing really support tech?
#761 [13:13] <iGameEveryDay06_> But Idk how to downgrade from my pc to v1. 13.0.2
#762 [13:13] <j7> yeah... no ones on
#763 [13:13] * BigosKAR [webchat@host-81-190-101-180.dynamic.mm.pl] has joined #minecrafthelp
#764 [13:13] <BigosKAR> Hello
#765 [13:13] <Vanessa> hello
#766 [13:13] <iGameEveryDay06_> Windows and pocket
#767 [13:13] <Vanessa> i just wanna play minecraft with my bros
#768 [13:13] <BigosKAR> My friend tried to join my world in 1.14 but its always crashing her game
#769 [13:13] <j7> well for the version change in widows, go to the launcher and click on installations
#770 [13:13] <BigosKAR> And i don't know what to do
#771 [13:14] <Vanessa> j7 is a wizard
#772 [13:14] <j7> ;)
#773 [13:14] <Vanessa> :))
#774 [13:14] <iGameEveryDay06_> Can I downgrade Minecraft windows 10 edition? To v1.13.0.2,
#775 [13:14] <Vanessa> i mean u can
#776 [13:14] <iGameEveryDay06_> From 1.13.0.4
#777 [13:14] <BigosKAR> What should I do when my friend can't join my world
#778 [13:14] <Vanessa> u can try too
#779 [13:14] <j7> the Minecraft version itself, yes
#780 [13:14] <iGameEveryDay06_> But how
#781 [13:14] <j7> bigo what version are you on
#782 [13:15] <Vanessa> uhm its maybe there internet strand
#783 [13:15] <BigosKAR> 1.14.4
#784 [13:15] <j7> I just told you smh
#785 [13:15] <iGameEveryDay06_> On my pc v1.13.0.4
#786 [13:15] <j7> is she on 1.14.4 too?
#787 [13:15] <BigosKAR> yes
#788 [13:15] <j7> hmm
#789 [13:15] <BigosKAR> and it crashes her game
#790 [13:15] <iGameEveryDay06_> Helooooo
#791 [13:15] <BigosKAR> even when she wants to play in singleplayer
#792 [13:15] <iGameEveryDay06_> How to downgrade minecraft windows 10 edition?
#793 [13:15] <BigosKAR> but older versions work
#794 [13:16] <BigosKAR> for example 1.9
#795 [13:16] <j7> out dated graphics card maybe?
#796 [13:16] <iGameEveryDay06_> ?
#797 [13:16] <BigosKAR> i think she has 860M or smth like thayt
#798 [13:16] <Vanessa> its something to deal with the ip address
#799 [13:16] <Vanessa> and the firewall
#800 [13:16] <j7> ^
#801 [13:16] <Vanessa> if i remember
#802 [13:16] <BigosKAR> firewall?
#803 [13:16] <iGameEveryDay06_> I need help :(
#804 [13:16] <Vanessa> yeah
#805 [13:16] <BigosKAR> whats that
#806 [13:16] <Vanessa> window firewall
#807 [13:16] <iGameEveryDay06_> Hello....
#808 [13:16] <dara> sad
#809 [13:17] <dara> ...
#810 [13:17] <iGameEveryDay06_> Need help....
#811 [13:17] <j7> igame, open your launcher
#812 [13:17] <Vanessa> rip
#813 [13:17] <BigosKAR> what should i do with firewall?
#814 [13:17] * Noiwillnot [webchat@185.5.165.225] has joined #minecrafthelp
#815 [13:17] <Vanessa> its either her firewall or yours
#816 [13:17] * iGameEveryDay06_ [webchat@20-145-80-80.filibe.net] has quit. (Quit: webchat.esper.net)
#817 [13:17] <BigosKAR> its her
#818 [13:17] <Vanessa> it might be blocking it
#819 [13:17] <BigosKAR> cause every other player can join
#820 [13:17] <Noiwillnot> hello?
#821 [13:17] <Vanessa> maybe its that
#822 [13:17] <Vanessa> hello
#823 [13:18] <BigosKAR> but she can join a singleplayer world on for example 1.9 but not 1.14
#824 [13:18] <Vanessa> we r people desperate in need of help
#825 [13:18] * BigosKAR [webchat@host-81-190-101-180.dynamic.mm.pl] has quit. (Quit: webchat.esper.net)
#826 [13:18] <Vanessa> yeah ofc
#827 [13:18] <j7> i mean.. i'm having issues cause of my anti-virus software, so maybe it's that
#828 [13:18] <j7> oop rip dude
#829 [13:18] <Vanessa> could be
#830 [13:18] <Vanessa> ill just wait til my mom gets hold of the bank bc im not doing it
#831 [13:19] <Vanessa> im lazy LMAO
#832 [13:19] <Vanessa> imma go play some league with the bros
#833 [13:19] <j7> damb
#834 [13:19] <dara> bet
#835 [13:19] <Vanessa> ive been waiting to long for this game
#836 [13:19] <dara> same
#837 [13:19] <Vanessa> minecraft needs to get it together
#838 [13:19] <dara> creeper
#839 [13:19] <Vanessa> aw man'
#840 [13:19] * danny [webchat@ogvlon2308w-grc-04-70-49-51-96.dsl.bell.ca] has joined #minecrafthelp
#841 [13:19] <j7> I just want my mods man jfc
#842 [13:19] * Luxas_09YT [webchat@71-85-168-21.dhcp.krny.ne.charter.com] has joined #minecrafthelp
#843 [13:19] <dara> so we back in the mine
#844 [13:20] <j7> got my pickaxe
#845 [13:20] * kev [webchat@aftr-37-201-193-197.unity-media.net] has joined #minecrafthelp
#846 [13:20] <Vanessa> swinging from, Side 👈👉 to side, Side side 👈👉 to side,
#847 [13:20] <dara> swinging from side to side
#848 [13:20] <Luxas_09YT> a have a issue to log the game
#849 [13:20] <j7> god dammit
#850 [13:20] <Vanessa> wth
#851 [13:20] <Vanessa> how
#852 [13:20] <Vanessa> ur email correct?
#853 [13:21] * danny [webchat@ogvlon2308w-grc-04-70-49-51-96.dsl.bell.ca] has quit. (Client Quit)
#854 [13:21] <Luxas_09YT> can some one help me please?
#855 [13:21] <Vanessa> yes
#856 [13:21] * Emory354 [webchat@c-68-35-32-60.hsd1.al.comcast.net] has joined #minecrafthelp
#857 [13:21] <Vanessa> is ur email correct
#858 [13:21] <j7> did you try turning it on and off again
#859 [13:21] <Vanessa> ^^
#860 [13:22] <dara> put it in rice
#861 [13:22] <Vanessa> LMAO
#862 [13:22] <j7> ^^!!!!!!1
#863 [13:22] * Zavoc [webchat@176-23-19-131-cable.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#864 [13:22] <Luxas_09YT> my question is why the game crash at the moment when load the game?
#865 [13:22] <j7> shit computer
#866 [13:22] * Absol kicked j7 from #minecrafthelp (Reason: 7 :Keep it civilized, you are just a human being)
#867 [13:22] <dara> periodt
#868 [13:22] <dara> true
#869 [13:22] <Vanessa> OMG
#870 [13:23] * ryan [webchat@47.156.93.174] has joined #minecrafthelp
#871 [13:23] <Vanessa> rip j7
#872 [13:23] <dara> they will be missed
#873 [13:23] * ryan is now known as Guest36900
#874 [13:23] <Emory354> I made my account and bought Minecraft Java yesterday but When I use the minecraft website on my computer I cant login in it does nothing no invalid erros it just grays out they log in button but the laucher gives me an invalid message. On my phone I can long into the website fine.
#875 [13:23] <Vanessa> owo
#876 [13:23] <dara> UwU
#877 [13:24] <Vanessa> imma go now my bros wanna play league
#878 [13:24] <Guest36900> im trying to log into my account with an old email but i forgot the password and no longer have access to the old email. is there any way i can transfer my account to my new email?
#879 [13:24] * Vanessa [webchat@108-213-59-248.lightspeed.miamfl.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#880 [13:25] * Luxas_09YT [webchat@71-85-168-21.dhcp.krny.ne.charter.com] has quit. (Quit: webchat.esper.net)
#881 [13:25] <Noiwillnot> i got the same issue as Emory, but on my mobile i can
#882 [13:25] * jjjjjjj [webchat@75-162-85-125.desm.qwest.net] has joined #minecrafthelp
#883 [13:26] <jjjjjjj> D:
#884 [13:26] <dara> hi!
#885 [13:26] <jjjjjjj> I was kicked am offended
#886 [13:26] * Guest36900 [webchat@47.156.93.174] has quit. (Client Quit)
#887 [13:26] <dara> aye j7
#888 [13:26] <jjjjjjj> yeye
#889 [13:26] <Emory354> I contacted them but I wont be hearing back for months its says they are still working on emails form may 29th
#890 [13:26] <jjjjjjj> ouch
#891 [13:27] <Noiwillnot> yeah, says the same for me
#892 [13:27] <Noiwillnot> and i wont be able to get a refond at that time for sure
#893 [13:27] <jjjjjjj> bro I just want my moddddddssss maaaaannnnn
#894 [13:27] <dara> im waiting for mightyena to get back to me
#895 [13:27] <dara> crying
#896 [13:27] * Dyl08 [webchat@208.90.166.6] has joined #minecrafthelp
#897 [13:27] <jjjjjjj> in the club?
#898 [13:28] * RMitch [webchat@24-176-50-158.dhcp.klmz.mi.charter.com] has joined #minecrafthelp
#899 [13:28] <Dyl08> Does Mojang have a customer service line to call?
#900 [13:28] <RMitch> hello
#901 [13:28] <jjjjjjj> ya it's 911
#902 [13:28] <RMitch> what
#903 [13:28] <jjjjjjj> what
#904 [13:28] <Dyl08> Thank you for the cancer.
#905 [13:29] <dara> LOL
#906 [13:29] <Noiwillnot> i talked to a guy before, who told me that i could have been blacklisted, because my older account that might have been hacked, has been blacklisted, me trying to join that account may have blacklisted the ip address of this computer. have you tried logging into the website from a mobile or another computer?
#907 [13:29] <jjjjjjj> ouch
#908 [13:29] <RMitch> what is happening
#909 [13:29] <RMitch> are u guys mojang staff?
#910 [13:29] <RMitch> i need help
#911 [13:29] <dara> my account might get compromised help!!!
#912 [13:29] <jjjjjjj> yes, we most certainly are
#913 [13:30] <RMitch> ok
#914 [13:30] <Dyl08> Welcome to the Mojang crew
#915 [13:30] * Lord_Ralex kicked jjjjjjj from #minecrafthelp (Reason: jjjjjj :Here is the lovely door)
#916 [13:30] <Noiwillnot> im here because i cant login to my account from this computer
#917 [13:30] * pipelussich [webchat@r190-135-255-144.dialup.adsl.anteldata.net.uy] has quit. (Quit: webchat.esper.net)
#918 [13:30] <Dyl08> This is a useless chat. It won't help you.
#919 [13:30] <dara> does anyone know how to get mcleaks out of ur mc files
#920 [13:30] <RMitch> im here because ive spent about 4 hours total trying to figure out how to make a server just for me and my sister but it wont work
#921 [13:30] * Dyl08 [webchat@208.90.166.6] has quit. (Client Quit)
#922 [13:31] * RMitch [webchat@24-176-50-158.dhcp.klmz.mi.charter.com] has quit. (Client Quit)
#923 [13:31] <Noiwillnot> i spend 5 days waiting for costumerhelp to respond to my email bruh
#924 [13:31] <Noiwillnot> paid 26 dollars on nothing, for now at least
#925 [13:31] * hello [webchat@24-176-50-158.dhcp.klmz.mi.charter.com] has joined #minecrafthelp
#926 [13:31] <hello> hello?
#927 [13:31] <dara> hello!
#928 [13:32] <hello> i need help
#929 [13:32] <dara> same
#930 [13:32] <Noiwillnot> same
#931 [13:32] <hello> oh
#932 [13:32] <hello> wat?
#933 [13:32] <dara> the operators are doing their own shiz
#934 [13:32] * Emory354 [webchat@c-68-35-32-60.hsd1.al.comcast.net] has quit. (Quit: webchat.esper.net)
#935 [13:32] <hello> where are the staff that try to help us?
#936 [13:32] <Noiwillnot> think so 2
#937 [13:32] <dara> we gotta be patient
#938 [13:32] <hello> ok
#939 [13:32] <Noiwillnot> we waiting
#940 [13:33] <Noiwillnot> this is great, i love windows
#941 [13:33] <dara> what happeed
#942 [13:33] <Noiwillnot> to me?
#943 [13:33] <Noiwillnot> or mr. hello
#944 [13:33] <dara> yeah
#945 [13:33] <hello> what?
#946 [13:33] <dara> both of u
#947 [13:34] <Noiwillnot> oh, tried to login to my old account, (might be hacked) so i created a new account paying 26 dollars, and got a grey login on the website, i can login on other devices, but not my computer
#948 [13:34] <Noiwillnot> think i might be blacklisted on the IP of this PC
#949 [13:34] <hello> so i want to make a server for just me and my sister but ive tried sending the ip, tried the LAN, tried making a server, and I cant't get it to work. The lag is so bad we can't break blocks
#950 [13:35] <hello> i just want to play with my sis
#951 [13:35] <Noiwillnot> are you sitting in the same room
#952 [13:35] <Noiwillnot> ?
#953 [13:35] <hello> yes
#954 [13:35] <Noiwillnot> and how far from the router are you sitting?
#955 [13:35] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Ping timeout: 190 seconds)
#956 [13:35] <hello> we would be
#957 [13:35] <hello> 10 feet
#958 [13:35] <hello> lo
#959 [13:35] <hello> lol
#960 [13:35] <Noiwillnot> damn
#961 [13:35] <hello> we have ethernet
#962 [13:36] <hello> still has bad connection
#963 [13:36] <Noiwillnot> sounds weird
#964 [13:36] <hello> and we got good pc's
#965 [13:36] <Noiwillnot> you should just have the ms of the ping from your pc, to the router then to her pc and back
#966 [13:36] <dara> try using hamatchi
#967 [13:36] <hello> whats that
#968 [13:37] <dara> helps u make minecraft servers
#969 [13:37] <Noiwillnot> but they still have the same internet IP, so i cant see why that should help
#970 [13:37] <hello> ok
#971 [13:37] <dara> or u can make a free one online
#972 [13:37] <hello> i tried every website to make them
#973 [13:37] <hello> they all lag sooooo muc
#974 [13:37] <hello> h
#975 [13:37] <dara> it wont help but its jsut a solution
#976 [13:37] <dara> ok well you'll have to wait a bot
#977 [13:37] <Noiwillnot> ye
#978 [13:37] <dara> bit
#979 [13:38] <hello> ok i downloaded it
#980 [13:38] <Noiwillnot> your sister has to download it too
#981 [13:38] <hello> oh
#982 [13:39] <hello> ok
#983 [13:39] <dara> or u can pay for a realm
#984 [13:39] <hello> ew
#985 [13:39] <hello> lol
#986 [13:39] <hello> nah
#987 [13:39] <hello> $$$$$$$$
#988 [13:39] <dara> 10 dollars a month or smth
#989 [13:39] <hello> ugh
#990 [13:39] <dara> we already paid 26 dollars for an account
#991 [13:40] <hello> i dont have that money lol
#992 [13:40] <dara> 10 dollars to make a private server
#993 [13:40] <hello> a month
#994 [13:40] <dara> yeah
#995 [13:40] <dara> sad isnt it
#996 [13:40] <hello> yep
#997 [13:40] <hello> im 13
#998 [13:40] <hello> so
#999 [13:40] <dara> ah
#1000 [13:40] <Noiwillnot> after she has done that, both of you have to go to the options menu in hamachi, and look for your "IP mp4", then you create a group, and type in her ip mp4 and she should be able to connect to you
#1001 [13:41] <Noiwillnot> if that does not help, try going to youtube and write "hamachi minecraft server setup" that might be able to help you :)
#1002 [13:41] <Noiwillnot> cause i gotta go play cs go (y)
#1003 [13:42] <hello> ok byeeeee
#1004 [13:42] <hello> thanks!
#1005 [13:42] <dara> cya
#1006 [13:42] * Abanana8Me [webchat@sp-id-8a2d533208-42669-1.tingfiber.com] has joined #minecrafthelp
#1007 [13:42] <Noiwillnot> bye np hope you guys figure it out, cause im screwed
#1008 [13:42] * Noiwillnot [webchat@185.5.165.225] has quit. (Quit: webchat.esper.net)
#1009 [13:42] <Abanana8Me> minecraft stuck on Mojang loading screen anyone got any ideas
#1010 [13:42] * Jack [webchat@cpe-74-137-238-226.kya.res.rr.com] has joined #minecrafthelp
#1011 [13:42] <dara> quit it
#1012 [13:43] <Abanana8Me> minecraft stuck on Mojang loading screen anyone got any ideas
#1013 [13:43] * Jack is now known as Guest79168
#1014 [13:43] <dara> cmd quit
#1015 [13:43] * Sierra [webchat@c-73-50-66-247.hsd1.il.comcast.net] has joined #minecrafthelp
#1016 [13:43] * Guest79168 [webchat@cpe-74-137-238-226.kya.res.rr.com] has quit. (Client Quit)
#1017 [13:43] <dara> heck
#1018 [13:43] <dara> @operators
#1019 [13:43] * Abanana8Me [webchat@sp-id-8a2d533208-42669-1.tingfiber.com] has quit. (Client Quit)
#1020 [13:44] <Sierra> My game crashed everytime i get on... It says the java script has stopped working
#1021 [13:44] <Sierra> what do i do
#1022 [13:45] * Emory354 [webchat@c-68-35-32-60.hsd1.al.comcast.net] has joined #minecrafthelp
#1023 [13:45] <Emory354> I made my account and bought Minecraft Java yesterday but When I use the minecraft website on my computer I cant login in it does nothing no invalid erros it just grays out they log in button but the laucher gives me an invalid message. On my phone I can long into the website fine.
#1024 [13:45] * Sierra [webchat@c-73-50-66-247.hsd1.il.comcast.net] has quit. (Client Quit)
#1025 [13:45] * ragepope [webchat@adsl-68-252-22-205.dsl.dytnoh.ameritech.net] has joined #minecrafthelp
#1026 [13:46] <ragepope> hey - got a quick question about how to recover username'd accounts
#1027 [13:46] * BigPatriotsFan [webchat@184-170-166-100.lxtnkyaa.metronetinc.net] has joined #minecrafthelp
#1028 [13:46] <BigPatriotsFan> hi
#1029 [13:46] <ragepope> last time I played was circa 2013ish
#1030 [13:46] <BigPatriotsFan> people I need help
#1031 [13:46] <BigPatriotsFan> my Minecraft doesn't respond for some reason
#1032 [13:46] <ragepope> to recover an emailed account it says I need a mojang account
#1033 [13:47] <Emory354> I made my account and bought Minecraft Java yesterday but When I use the minecraft website on my computer I cant login in it does nothing no invalid erros it just grays out they log in button but the laucher gives me an invalid message. On my phone I can long into the website fine.
#1034 [13:47] * anto [webchat@CPEa84e3fd025f3-CMa84e3fd025f0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#1035 [13:48] <BigPatriotsFan> HUMAN
#1036 [13:48] <BigPatriotsFan> ??
#1037 [13:48] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#1038 [13:48] <anto> when i launch minecraft the game crashes on the mojang loading screens
#1039 [13:49] <dara> operators??
#1040 [13:49] <BigPatriotsFan> ??
#1041 [13:50] <dara> ughh
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#1043 [13:51] * richard02 [webchat@chil-nrp1-cs-178.vdsl.bright.net] has joined #minecrafthelp
#1044 [13:51] <pavelprof> I can't play the game. White screen and error in the beginning
#1045 [13:51] * Avery [webchat@47.204.236.15] has joined #minecrafthelp
#1046 [13:51] <pavelprof> java edition
#1047 [13:52] <Avery> Just bought Minecraft and installed on my mac, getting an error "Game Crashed" when i run
#1048 [13:52] <richard02> i cant get my launcher to work and no troubleshooting is helping
#1049 [13:52] <Avery> the log says
#1050 [13:52] <pavelprof> the same
#1051 [13:52] <kev> kann mir jemand helfen
#1052 [13:52] <Avery> Process crashed with exit code 1
#1053 [13:53] <kev> hallo?
#1054 [13:53] <dara> english
#1055 [13:54] <BigPatriotsFan> we r all English or swedish
#1056 [13:57] * IBBZ [webchat@79-64-136-230.host.pobb.as13285.net] has joined #minecrafthelp
#1057 [13:58] <IBBZ> hello can someone help me i have just purchased Minecraft on pc yet it will not let me log into the launcher all it says is invalid email or password
#1058 [13:58] <kev> i dont can log me in the offical page of minecraft
#1059 [13:58] <Emory354> ibbz i have the same problem and i cant login on the website but i can on my phone
#1060 [13:59] <IBBZ> i cannot either
#1061 [13:59] <IBBZ> i can only log onto the website on my phone aswell
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#1064 [14:00] <IBBZ> does anyone know what the problem is?
#1065 [14:00] <kev> have somebody a idea how to fix that
#1066 [14:00] * dan [webchat@87.201.158.103] has joined #minecrafthelp
#1067 [14:01] <SorryItsTrixz> I am having trouble getting my minecraft windows 1 code after getting the Java version. Can someone help?
#1068 [14:02] * Musoka [webchat@mtrlpq0313w-lp140-01-65-94-15-211.dsl.bell.ca] has joined #minecrafthelp
#1069 [14:03] <dan> hello i recently logged out of my account so my friend could use his account after that i tried to log back into my own account, it gives me an error saying if your account is made after 2012 November or has been migrated use your email (i always use my email since i know its migrated} so i thought and said okay, now i thought i forgot my password
#1070 [14:03] <dan> so i reset my password and my login still wont work
#1071 [14:04] <Emory354> I made my account and bought Minecraft Java yesterday but When I use the minecraft website on my computer I cant login in it does nothing no invalid erros it just grays out they log in button but the laucher gives me an invalid message. On my phone I can long into the website fine.
#1072 [14:04] <Musoka> Hi!, I am a returning player who would like to start playing minecraft again but it seems that I lost my old username and can't use it for migrating
#1073 [14:05] <dan> emory354 i have the exact same problem!! the login button just greys out...
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#1076 [14:06] <kev> here isn't help
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#1079 [14:11] <dara> they'll help but they're busy
#1080 [14:14] * IBBZ [webchat@79-64-136-230.host.pobb.as13285.net] has joined #minecrafthelp
#1081 [14:15] <IBBZ> HI! , Can someone plz help me it will not let me log onto the launcher when i have just bought Minecraft the website will not even work unless you log in through your phone can someone plz tell me how to resolve this issue.Thanks
#1082 [14:17] * clashofclans14 [webchat@c-73-206-146-204.hsd1.tx.comcast.net] has joined #minecrafthelp
#1083 [14:18] <clashofclans14> I forgot my email and password to my account but I have the transaction ID
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#1088 [14:26] * dot5621 [webchat@mh1-dsl-72-49-130-11.fuse.net] has joined #minecrafthelp
#1089 [14:26] <dot5621> anyone here?
#1090 [14:26] <piperlou> hi i was wondering if anyone could help me, i havnt loads up my minecraft in over a year and me and my friends have wanted to play it again, all their ones loaded up fine but when i loaded mine the launcher worked but when the mojang screen came up thats all that would load and the rest of the game wouldnt load, doe anyone know whatt to do
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#1093 [14:31] * GV is now known as GreyVulpine
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#1096 [14:32] <dara> hello?
#1097 [14:33] <dara> is mightyena back?
#1098 [14:35] <Emory354> I made my account and bought Minecraft Java yesterday but When I use the minecraft website on my computer I cant login in it does nothing no invalid erros it just grays out they log in button but the laucher gives me an invalid message. On my phone I can long into the website fine.
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#1104 [14:40] <thesnakegamer978> hi, every time i try going into minecraft it just crashes/freezes and i cant do anything and i cant find the crash log
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#1108 [14:46] <thesnakegamer978_> hi
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#1113 [14:48] <dara> hllo
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#1118 [15:03] <IBBZ> can someone help me please?
#1119 [15:03] <IBBZ> it will not let me login to the launcher or the website???
#1120 [15:03] * IronMaiden0329 [webchat@wjsandov.mbio.ncsu.edu] has joined #minecrafthelp
#1121 [15:05] <IronMaiden0329> Is it possible to recover my account using security questions? The email associated with my account is now defunct
#1122 [15:06] * Slime [webchat@97.96.238.218] has joined #minecrafthelp
#1123 [15:07] <GreyVulpine> IronMaiden0329 - https://help.mojang.com/customer/en/portal/articles/2405037-having-trouble-accessing-your-account-
#1124 [15:08] <dara> hey greyvulpine
#1125 [15:08] * IBBZ [webchat@79-64-136-230.host.pobb.as13285.net] has quit. (Quit: webchat.esper.net)
#1126 [15:08] <dara> i was dealing with something and the person who helped me is away rn
#1127 [15:08] <Slime> i keep getting this error "io.netty.channel.abstractchannel$annotatedconnectexception: connection timed out: no further information" on EVERY SINGLE SERVER I TRY TO JOIN ive tried 30+ different servers and unable to connect to any but im able to play all my other multiplayer games perfectly fine im desperate at this point its literally been 6+ mont
#1128 [15:08] <Slime> hs and i just want to play the game i payed for.
#1129 [15:08] <dara> do you know how to get MCleaks stuff out of your mc files
#1130 [15:09] * Musoka [webchat@mtrlpq0313w-lp140-01-65-94-15-211.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#1131 [15:09] <GreyVulpine> ??> dara win/hosts
#1132 [15:09] <Mightyena> dara: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#1133 [15:09] <Mightyena> dara: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto https://paste.ubuntu.com, and give us the resulting URL.
#1134 [15:10] <IronMaiden0329> Thanks for the response, but I am still unable to recover my account using security questions. Is this something I will need to wait for Mojang to respond to?
#1135 [15:11] <dara> i have a mac
#1136 [15:11] <GreyVulpine> IronMaiden0329 - Yes
#1137 [15:11] <Slime> https://paste.ubuntu.com/p/5vTrwD5W7X/
#1138 [15:11] <GreyVulpine> dara - Oh goody...
#1139 [15:11] <GreyVulpine> ??> dara mac/hosts
#1140 [15:11] <Mightyena> dara: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#1141 [15:11] <Mightyena> dara: From the finder toolbar, search for the following item: "/private/etc/hosts". Open that file in the text editor, and copy the contents onto https://paste.ubuntu.com, submit it, and give us the resulting URL.
#1142 [15:11] <IronMaiden0329> OK. Any idea on how long they take to respond? I'd like to be able to play while traveling tomorrow?
#1143 [15:12] <dara> https://paste.ubuntu.com/p/rb2SjMfTJP/
#1144 [15:12] <GreyVulpine> IronMaiden0329 - Two months.
#1145 [15:12] <GreyVulpine> dara - Got that file still open?
#1146 [15:12] <IronMaiden0329> You're kidding right?
#1147 [15:13] <dara> yes
#1148 [15:13] <GreyVulpine> IronMaiden0329 - I wish. https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1149 [15:13] * Slime [webchat@97.96.238.218] has quit. (Quit: webchat.esper.net)
#1150 [15:13] <GreyVulpine> dara - See the last two lines containing Mojang?
#1151 [15:13] <GreyVulpine> 35.156.90.191 sessionserver.mojang.com
#1152 [15:13] <dara> yes
#1153 [15:13] <GreyVulpine> 35.156.90.191 authserver.mojang.com
#1154 [15:13] <Toutoum> I have a mojang account. I can connect in but i can't connect to my minecraft account. There is no error message. Nothing happend
#1155 [15:13] <GreyVulpine> Remove them both. Save the file. Restart minecraft if it's still open, then try again
#1156 [15:15] <dara> it wont open
#1157 [15:15] <GreyVulpine> dara - What won't open?
#1158 [15:15] <dara> This site can’t be reached authserver.mojang.com took too long to respond.
#1159 [15:15] <dara> or was that for toutoum
#1160 [15:15] <GreyVulpine> dara - Nope. That was for you
#1161 [15:15] <GreyVulpine> dara - What won't open?
#1162 [15:16] <dara> oh nevermind
#1163 [15:16] <dara> hold on
#1164 [15:17] <dara> still doesnt work
#1165 [15:17] <dara> it duplicates it for some reason
#1166 [15:17] <GreyVulpine> dara - reopen the hosts file, make sure it's clean
#1167 [15:17] * Faaawkes [webchat@170-246-4-50.brasrede.psi.br] has joined #minecrafthelp
#1168 [15:17] <GreyVulpine> dara - And that the mojang entries have been removed
#1169 [15:18] <dara> it duplicates the one that had the mojang links in it
#1170 [15:18] <GreyVulpine> neat, are you still using mcleaks?
#1171 [15:18] <dara> "You can duplicate this document and edit the duplicate. Only the duplicate will include your changes."
#1172 [15:18] <dara> "You can duplicate this document and edit the duplicate. Only the duplicate will include your changes."
#1173 [15:18] <dara> no
#1174 [15:18] * Absol kicked dara from #minecrafthelp (Reason: ara :Stop spamming)
#1175 [15:18] <Faaawkes> eguys, I can't log in to the launcher, invalid password and login
#1176 [15:19] <Faaawkes> I already migrated the account
#1177 [15:19] * dara [webchat@92.98.236.147] has joined #minecrafthelp
#1178 [15:19] <GreyVulpine> Faaawkes - https://help.mojang.com/customer/en/portal/articles/781529
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#1180 [15:20] * Mj [webchat@71-150-141-252.lightspeed.dybhfl.sbcglobal.net] has joined #minecrafthelp
#1181 [15:20] <Faaawkes> I've tried to use this article, but nothing
#1182 [15:21] <Mj> I bought an account a long long time ago i remember the email but not my username and can't migrate my account
#1183 [15:21] <GreyVulpine> Faaawkes - So. You've waited an hour without having to log in at all, to let any possible login lockouts to expire
#1184 [15:21] <GreyVulpine> Faaawkes - You've then reset your password and tried again.
#1185 [15:21] * dara [webchat@92.98.236.147] has joined #minecrafthelp
#1186 [15:21] <GreyVulpine> Faaawkes - And when that failed, you sent in a ticket to Mojang's Customer support to get started on account recovery?
#1187 [15:22] <GreyVulpine> Mj - https://help.mojang.com/customer/en/portal/articles/438361-account-migration-issues?b_id=5408
#1188 [15:23] <Mj> i am not able to migrate my account without my username and i don't remember it
#1189 [15:23] <GreyVulpine> Mj - Read the article.
#1190 [15:23] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/438361-account-migration-issues?b_id=5408
#1191 [15:24] * Enhaze [webchat@pool-173-73-249-35.washdc.fios.verizon.net] has joined #minecrafthelp
#1192 [15:24] <Mj> is there a way you can look up my old username of no?
#1193 [15:24] <Faaawkes> thx man
#1194 [15:24] <GreyVulpine> Mj - Nope
#1195 [15:24] <dara> mj u can if u use namemc
#1196 [15:25] <dara> so what should i do?
#1197 [15:25] * blasken [webchat@89-160-83-136.cust.bredband2.com] has joined #minecrafthelp
#1198 [15:25] * Bristol925 [webchat@173-18-14-52.client.mchsi.com] has joined #minecrafthelp
#1199 [15:25] <Enhaze> Hello! I cannot connect to a LAN world where my friend is hosting and is sitting in front of me and the router is next to us. I'm getting the timed out error.
#1200 [15:26] <blasken> Hello. Bought my minecraft account when it was in alpha. I havent played for 2 years. Now when i try to log in it wants me to migrate to a mojang account it says its already been migrated. I cant recall doing this but it is possible i did. I can recieve an password reset email but when i try to log in it says that my account isnt recognised. So eit
#1201 [15:26] <blasken> her my old minecraft account has in some way gotten exposed and bound to another email or i am doing something wrong
#1202 [15:27] <Bristol925> I bought minecraft quite some time ago and it is on my mojang account to redeem/download.... I have downloaded the game and we never got it to work. I have no idea how I paid. Or what I made my son's username
#1203 [15:27] <GreyVulpine> blasken - https://help.mojang.com/customer/en/portal/articles/438361-account-migration-issues?b_id=5408
#1204 [15:27] <GreyVulpine> blasken - https://help.mojang.com/customer/en/portal/articles/438361-account-migration-issues?b_id=5408
#1205 [15:27] * Mj [webchat@71-150-141-252.lightspeed.dybhfl.sbcglobal.net] has left #minecrafthelp
#1206 [15:27] <GreyVulpine> Bristol925 - You can contact Mojang Support using: https://help.mojang.com/customer/portal/emails/new
#1207 [15:28] <dara> since i cant remove the mojang part
#1208 [15:28] <dara> what should i do
#1209 [15:29] <GreyVulpine> ??> dara mac/hosts/edit
#1210 [15:29] <Mightyena> dara: First, enable the root user and login to it by following this guide https://support.apple.com/en-us/HT204012. Then open the Terminal App in Finder -> Utilities
#1211 [15:29] <Mightyena> dara: Then in Terminal, type sudo open -a TextEdit /private/etc/hosts and press enter
#1212 [15:30] * jane8 [webchat@c-69-136-195-30.hsd1.ga.comcast.net] has joined #minecrafthelp
#1213 [15:30] <jane8> i have a half door glitch
#1214 [15:30] <jane8> how do i fix the half door glitch
#1215 [15:30] * blasken [webchat@89-160-83-136.cust.bredband2.com] has quit. (Quit: webchat.esper.net)
#1216 [15:31] <dara> same thing popped up "
#1217 [15:31] <dara> are u on a server jane?
#1218 [15:31] <GreyVulpine> dara - Close all text editors, then try it again with those instructions to run text edit as admin
#1219 [15:31] * jane8 [webchat@c-69-136-195-30.hsd1.ga.comcast.net] has quit. (Client Quit)
#1220 [15:33] <dara> https://paste.ubuntu.com/p/Qry8X3bKPF/
#1221 [15:33] <dara> same thing
#1222 [15:34] <GreyVulpine> And it says it still can't open it up without duplicating it?
#1223 [15:34] <Enhaze> Hello! I cannot connect to a LAN world where my friend is hosting and is sitting in front of me and the router is next to us. I'm getting the timed out error. My firewall is disabled. His is disabled. What next?
#1224 [15:35] <Enhaze> Both windows 10
#1225 [15:35] <Enhaze> Java edition 1.14.2
#1226 [15:36] * IronMaiden0329 [webchat@wjsandov.mbio.ncsu.edu] has quit. (Quit: webchat.esper.net)
#1227 [15:37] <dara> yes
#1228 [15:37] * Cat [webchat@c-76-29-132-52.hsd1.fl.comcast.net] has joined #minecrafthelp
#1229 [15:37] <dara> damn this is annoying lol
#1230 [15:37] <Cat> Hi im trying to join a server and i cant because it says java.lang.NullPointerException\par
#1231 [15:37] <Enhaze> Hey some kids are on here please watch language
#1232 [15:37] <dara> my bad
#1233 [15:37] <Enhaze> no problem just be careful
#1234 [15:38] <Enhaze> Cat make sure your internet is working
#1235 [15:38] <Cat> it is
#1236 [15:38] <Cat> perfectly
#1237 [15:38] <Enhaze> Did you restart the gam?
#1238 [15:38] <Enhaze> game*
#1239 [15:38] <Cat> yes
#1240 [15:38] * kattundead [webchat@cpc89770-stok19-2-0-cust1842.1-4.cable.virginm.net] has joined #minecrafthelp
#1241 [15:39] <Enhaze> Have you tried restarting your computer
#1242 [15:39] <Cat> no
#1243 [15:39] <Enhaze> You might want to try that
#1244 [15:39] * kattundead [webchat@cpc89770-stok19-2-0-cust1842.1-4.cable.virginm.net] has quit. (Client Quit)
#1245 [15:39] <dara> "From the menu bar in Directory Utility, choose Edit > Change Root Password"
#1246 [15:39] <dara> I can't find edit?
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#1248 [15:40] * arthie2 [webchat@cpc89770-stok19-2-0-cust1842.1-4.cable.virginm.net] has joined #minecrafthelp
#1249 [15:40] <arthie2> i cant log into my mc account that i just bought
#1250 [15:41] <dara> are you using your email or username?
#1251 [15:41] <arthie2> email
#1252 [15:41] <dara> what does it say when you try to log in
#1253 [15:41] <arthie2> invalid email/password
#1254 [15:42] <dara> usually when that pops up i restart my password
#1255 [15:42] <Enhaze> It may take up to 10 minutes to be able to log in
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#1257 [15:42] * Toutoum [webchat@static-176-158-5-192.ftth.abo.bbox.fr] has joined #minecrafthelp
#1258 [15:43] <Enhaze> Hello! I cannot connect to a LAN world where my friend is hosting and is sitting in front of me and the router is next to us. I'm getting the timed out error.
#1259 [15:43] <arthie2> i've already tried to restart the password so should i just wait?
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#1261 [15:46] * supermate [webchat@cpe-76-184-204-78.tx.res.rr.com] has joined #minecrafthelp
#1262 [15:47] <supermate> hello i have a problem with migrating my account to a mojang account.
#1263 [15:48] <dara> greyvulpine would restarting my laptop somehow help
#1264 [15:48] <GreyVulpine> dara - Nope
#1265 [15:48] <Enhaze> Hello! I cannot connect to a LAN world where my friend is hosting and is sitting in front of me and the router is next to us. I'm getting the timed out error. Both have turned off windows firewall and have looked everywhere
#1266 [15:48] <dara> deleting minecraft doesnt help either
#1267 [15:49] * HelpPls [webchat@dsl-189-248-79-238-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#1268 [15:49] <Enhaze> Great name HelpPls
#1269 [15:49] * Trinity [webchat@70-132-182-167.lightspeed.lsvlky.sbcglobal.net] has joined #minecrafthelp
#1270 [15:50] <HelpPls> After starting the game, Mojang's Brand comes up and the loading screen starts. But then, it stops and the app closes
#1271 [15:50] * Trinity [webchat@70-132-182-167.lightspeed.lsvlky.sbcglobal.net] has quit. (Client Quit)
#1272 [15:51] <supermate> enhaze are you on the same internet connection?
#1273 [15:52] <HelpPls> Is Minecraft: Java Edition compatible with Windows 10?
#1274 [15:52] <Enhaze> Yes
#1275 [15:52] <Enhaze> supermate yes
#1276 [15:53] <supermate> hang on i might be able to help
#1277 [15:53] <Enhaze> HelpPls what version of java are you using
#1278 [15:54] <HelpPls> Enhaze 1.14.4
#1279 [15:54] <dara> greyvulpine, it works on my computer but on my laptop it doesnt
#1280 [15:54] <dara> i cant log into minecraft on my laptop but it works on my computer
#1281 [15:55] <GreyVulpine> dara - It's all because of those two lines in the hosts file when you used mcleaks
#1282 [15:55] <dara> damn
#1283 [15:55] <dara> do you think my account will get on the website?
#1284 [15:56] <dara> my friends said it was safe and nothing has happened to their account
#1285 [15:56] <supermate> enhaze are your internet drivers up to date?
#1286 [16:00] * HelpPls [webchat@dsl-189-248-79-238-dyn.prod-infinitum.com.mx] has quit. (Quit: webchat.esper.net)
#1287 [16:03] <supermate> hello enhaze are you there?
#1288 [16:04] <Enhaze> Sorry yes
#1289 [16:04] * aguscrack3 [webchat@190.215.249.215] has joined #minecrafthelp
#1290 [16:04] <supermate> are they up to date?
#1291 [16:04] <Enhaze> He can join my world but I cant join his
#1292 [16:05] <Enhaze> Ummm how would I know?
#1293 [16:05] <Enhaze> Where could I see?
#1294 [16:05] * Bobert [webchat@cF805BF51.dhcp.as2116.net] has joined #minecrafthelp
#1295 [16:05] <Bobert> Hey
#1296 [16:05] <Bobert> Ok, so way before when I used to play minecraft I used hotmail, so when that hotmail or hotmail got taken down in general i lost my minecraft with it. So I was wondering if I could get minecraft on this email instead, and not take a refund off my money loss.
#1297 [16:05] <Bobert> - Robert
#1298 [16:06] <Bobert> Ok, so way before when I used to play minecraft I used hotmail, so when that hotmail or hotmail got taken down in general i lost my minecraft with it. So I was wondering if I could get minecraft on this email instead, and not take a refund off my money loss.
#1299 [16:06] <aguscrack3> I have an account in minecraft java edition in 2015one day i was trying to enter but i coudent enter and i remember the password and the mail
#1300 [16:08] <supermate> do you have a mac or pc?
#1301 [16:08] <supermate> enhaze?
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#1303 [16:08] <aguscrack3> pc
#1304 [16:09] <Enhaze> pc
#1305 [16:09] <aguscrack3> but in that time i played in mac}
#1306 [16:10] <Enhaze> Im on windows 10 laptop running java edition latest Java update
#1307 [16:11] <Bobert> Ok, so way before when I used to play minecraft I used hotmail, so when that hotmail or hotmail got taken down in general i lost my minecraft with it. So I was wondering if I could get minecraft on this email instead, and not take a refund off my money loss.
#1308 [16:12] <aguscrack3> okay
#1309 [16:12] <supermate> enhaze to make sure you have your internet drivers up to date you need to search in the control panel device manager and click on it
#1310 [16:12] <Bobert> Can i get help?
#1311 [16:13] * aguscrack3 [webchat@190.215.249.215] has quit. (Quit: webchat.esper.net)
#1312 [16:13] <supermate> it will then pop up a window and scroll down til you see network adapters then click to expand the folder and look for wireless driver
#1313 [16:15] <supermate> then click on it and then click the driver tab then click update driver
#1314 [16:16] <supermate> did this help enhaze
#1315 [16:16] <supermate> ?
#1316 [16:17] <Bobert> supermate?
#1317 [16:17] <supermate> yes boberrt'
#1318 [16:17] <supermate> yes bobert
#1319 [16:17] <Bobert> Are you support?
#1320 [16:18] <supermate> no but i have experience in computer IT
#1321 [16:18] <Bobert> Oh
#1322 [16:18] <Bobert> Aightyh
#1323 [16:21] <supermate> bobert i had the same error. my grandpa signed me up for the account and it got taken down so i cant retrieve the email i used for it
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#1325 [16:22] <Bobert> i should get my money back for it
#1326 [16:22] <Bobert> tbh
#1327 [16:22] <supermate> yes you should i agree
#1328 [16:22] <Bobert> or at least a copy of minecraft
#1329 [16:22] <Bobert> They take really long to answer
#1330 [16:23] <Bobert> wug you here?
#1331 [16:23] <Bobert> Absol?
#1332 [16:23] * PleaseHelpMe [webchat@47-211-47-56.alexcmta02.res.dyn.suddenlink.net] has joined #minecrafthelp
#1333 [16:24] <PleaseHelpMe> I cannot log into my account, Somebody please save me!
#1334 [16:24] <dara> what does it say when u try to log in
#1335 [16:25] <Bobert> I like how players have to help you in this chat cause how inactive the operators are
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#1340 [16:30] <Bobert> absol andrio espercorn greybot grevulpine kealper lord_ralex lutzee mightyena please answer soon
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#1342 [16:30] * Lord_Ralex kicked Bobert from #minecrafthelp (Reason: obert :Here is the lovely door)
#1343 [16:31] * edinson2005 [webchat@181.175.97.112] has joined #minecrafthelp
#1344 [16:31] <edinson2005> Failed to connect to libraries.minecraft.net port 443: Timed out
#1345 [16:32] <edinson2005> patchy-1.1.jar
#1346 [16:32] <edinson2005> hola
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#1348 [16:36] <Toutoum> I have a mojang account. I can connect in but i can't connect to my minecraft account. There is no error message. Nothing happend
#1349 [16:37] <Toutoum> is someone there ?
#1350 [16:40] * BrainSpasm [webchat@cpc111879-walt27-2-0-cust887.13-2.cable.virginm.net] has joined #minecrafthelp
#1351 [16:44] <BrainSpasm> Hello! QQ: Back in 2017 I migrated my account from an old email to my current one (I still have the email for this on my inbox) however, I was unable to log in at all, I thought I maybe had the password wrong so I requested for the password reset but did not receive anything, so out of curiosity I tried to "create an account" with my current email
#1352 [16:44] <BrainSpasm> and to my surprise it allowed me to. Any idea if there an account wipe after a certain period of inactivity or something? This concerns me a little bit.
#1353 [16:44] * dara [webchat@92.98.236.147] has quit. (Quit: webchat.esper.net)
#1354 [16:44] <GreyVulpine> There's no account wipe for inactivity
#1355 [16:45] <GreyVulpine> I've had my account since 2010-2011, it's still there.
#1356 [16:46] <BrainSpasm> That would indeed make sense, however, they still allowed me to create and account under my email which was supposed to be attached to this account already. Any ideas on why that might be?
#1357 [16:46] <GreyVulpine> No idea. Contact mojang support.
#1358 [16:47] <BrainSpasm> Have done so already, thanks for clarifying on the inactivity wipe!
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#1360 [16:53] * JongkookYT2 [webchat@201.189.39.51] has joined #minecrafthelp
#1361 [16:55] <JongkookYT2> help I need to recover my minecraft username, in order to migrate my account
#1362 [16:56] * LeumahSan [webchat@dvc-82-208-156-186.movil.vtr.net] has joined #minecrafthelp
#1363 [16:56] <LeumahSan> hello
#1364 [16:56] <JongkookYT2> hello
#1365 [16:56] <LeumahSan> i have problems with the security questions
#1366 [16:57] <JongkookYT2> yes help I need to recover my minecraft username, in order to migrate my account
#1367 [16:58] <LeumahSan> what is this?
#1368 [16:58] * Emory354 [webchat@c-68-35-32-60.hsd1.al.comcast.net] has joined #minecrafthelp
#1369 [16:58] <JongkookYT2> ¿
#1370 [16:58] * Emory354 [webchat@c-68-35-32-60.hsd1.al.comcast.net] has quit. (Client Quit)
#1371 [16:59] <JongkookYT2> help I need to recover my minecraft username, in order to migrate my account
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#1374 [17:02] * TrangTV [webchat@c-73-175-250-136.hsd1.pa.comcast.net] has joined #minecrafthelp
#1375 [17:02] <TrangTV> My account was hacked and I lost my redemption code for windows 10
#1376 [17:03] <TrangTV> Is there a way for me to get a new one
#1377 [17:06] * cmandel [webchat@toroon0628w-lp130-04-76-69-119-80.dsl.bell.ca] has joined #minecrafthelp
#1378 [17:08] <cmandel> minecraft wont launch and will crash and say "Java(TM) Platform SE binary is not responding
#1379 [17:16] * Jamieg08 [webchat@c-239c72d5.08-340-73746f3.bbcust.telenor.se] has joined #minecrafthelp
#1380 [17:17] * Snazzydazzle [webchat@host-67-44-192-134.hnremote.net] has joined #minecrafthelp
#1381 [17:17] <Jamieg08> Hello, I do know the email to my minecraft account but know the nickname and the password. I used to be able to log in before but now I need to use my email to log in which I do not have
#1382 [17:18] * Dimod [webchat@pppoe.178-67-19-3.avangarddsl.ru] has joined #minecrafthelp
#1383 [17:18] <Jamieg08> do not know my email*
#1384 [17:18] <Dimod> Good afternoon, what to do if, when you try to restore the password and send an email about password recovery, the letter just does not come
#1385 [17:19] * Jamieg08 [webchat@c-239c72d5.08-340-73746f3.bbcust.telenor.se] has quit. (Client Quit)
#1386 [17:19] <GreyVulpine> https://help.mojang.com/customer/portal/articles/542001
#1387 [17:19] * Dr_Awesimo [webchat@cpe-110-150-69-194.nb08.nsw.asp.telstra.net] has joined #minecrafthelp
#1388 [17:20] <Snazzydazzle> Hey, I made an account and bought the game, but I am still not able to play Minecraft Java or create a username, even though charges were made.
#1389 [17:21] * Bristol925 [webchat@173-18-14-52.client.mchsi.com] has quit. (Quit: webchat.esper.net)
#1390 [17:22] <Dr_Awesimo> Hi, I asked about a week or so ago about a support ticket. I didn't receive an email so I provided a different email address. I was just wondering if it was possible to check on the status of that ticket to see if I have been sent another email yet.
#1391 [17:23] <GreyVulpine> Nobody here works for Mojang. we cannot tell you where Mojang Support is at on tickets
#1392 [17:23] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-
#1393 [17:24] <Dr_Awesimo> Alright well I sent my request back in April
#1394 [17:24] <Dimod> No item is suitable, I am trying to recover the password for deleting an account, can I request to delete an account not automatically via technical support?
#1395 [17:25] <Dr_Awesimo> Last time I was on this forum someone was able to tell me an email was sent on the 11th of July
#1396 [17:25] <GreyVulpine> Dimod - https://help.mojang.com/customer/portal/articles/1110103
#1397 [17:25] <GreyVulpine> Dr_Awesimo - Nobody here works for Mojang.
#1398 [17:25] <Snazzydazzle> Hi, I made an account and bought the game, but I am still not able to play Minecraft Java or create a username, even though charges were made.
#1399 [17:26] <Dr_Awesimo> I understand what you are saying but how did someone tell me that an email was sent on the 11th of July?
#1400 [17:26] <GreyVulpine> Dr_Awesimo - Couldn't tell you]
#1401 [17:26] <GreyVulpine> Snazzydazzle - https://help.mojang.com/customer/en/portal/articles/428478-minecraft-java-edition-account-types?b_id=5408
#1402 [17:27] <Dr_Awesimo> So there's no way you can look up my ticket number or anything like that?
#1403 [17:27] <Dr_Awesimo> I'm not trying to be rude or anything but I've had help with this before
#1404 [17:27] * Nick [webchat@pppoe.178-67-19-3.avangarddsl.ru] has joined #minecrafthelp
#1405 [17:27] <GreyVulpine> Nope. Again, not mojang support. Nobody here has access to it
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#1407 [17:28] * Nick is now known as Guest87814
#1408 [17:28] * Dr_Awesimo [webchat@cpe-110-150-69-194.nb08.nsw.asp.telstra.net] has joined #minecrafthelp
#1409 [17:29] <Dr_Awesimo> Did my last message send? I got disconnected
#1410 [17:29] <Guest87814> Good afternoon, when you try to change the old email address to the new error Error comes out! Request denied. To get help with changing your email address visit our Support Center. When contacting customer support, make sure you include your game purchase transaction ID. Is it possible to remove this error in any way? I know for sure that this err
#1411 [17:29] <Guest87814> or arises because my minecraft account is registered to my second email address, but if I try to delete my account, nothing will change and I will not be able to change the email address
#1412 [17:30] <GreyVulpine> Guest87814 - Contact Mojang Support for account issues: https://help.mojang.com/customer/portal/emails/new
#1413 [17:31] <Dr_Awesimo> So what do you suggest I do? Should I send in another support ticket?
#1414 [17:31] <GreyVulpine> Dr_Awesimo - Sure
#1415 [17:31] <Guest87814> If I did not buy the game on the second account to which I want to transfer minecraft, how can I write them?
#1416 [17:31] <GreyVulpine> Guest87814 - You don't need to have an account or purchase a game to contact them through the form
#1417 [17:32] <Guest87814> Transaction ID - Where can I find this?
#1418 [17:32] <GreyVulpine> Guest87814 - if you didn't purchase minecraft, you won't get a transaction ID. Leave the field blank
#1419 [17:33] <Dr_Awesimo> My only concern is that I've already opened a ticket and have been waiting well past the "when will I hear back date"
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#1422 [17:34] * Blue [webchat@99-107-184-64.static.nltc.net] has joined #minecrafthelp
#1423 [17:35] * NLSniper [webchat@172.58.142.207] has joined #minecrafthelp
#1424 [17:36] <NLSniper> I lost my email to minecraft. I need help getting my account back. Could you help?
#1425 [17:36] <GreyVulpine> NLSniper - Contact Mojang Support: https://help.mojang.com/customer/portal/emails/new
#1426 [17:36] * Iain [webchat@host109-154-70-41.range109-154.btcentralplus.com] has joined #minecrafthelp
#1427 [17:37] <NLSniper> I did but I want to see if maybe this will work better
#1428 [17:37] <Blue> I am having an issue with downloading minecraft. I get the unable to save download issue. I don't have ByteFence, I have uninstalled and reinstalled minecraft several times. What do i do?
#1429 [17:38] <GreyVulpine> NLSniper - All you can do is wait for Mojang to respond back to you
#1430 [17:38] <NLSniper> How long should that take? Like a rough estimate, do you know?
#1431 [17:38] <GreyVulpine> NLSniper - https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1432 [17:39] <Dr_Awesimo> I opened a request back on April the 30th and got a response like July apparently
#1433 [17:39] <Dr_Awesimo> Sorry man one more question then I'll stop bothering
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#1437 [17:42] <Dr_Awesimo> So when I've asked before about my ticket and all that, that information wasn't actually available at all? I understand you guys are just volunteers but I've been waiting well past the estimated response date at this stage.
#1438 [17:42] <GreyVulpine> It's not available at all to the general public, no
#1439 [17:43] <Dr_Awesimo> And you have zero contact with Mojang
#1440 [17:43] <Blue> I am having an issue with downloading minecraft. I get the unable to save download issue. I don't have ByteFence, I have uninstalled and reinstalled minecraft several times. What do i do?
#1441 [17:44] <GreyVulpine> Dr_Awesimo - Correct
#1442 [17:44] <GreyVulpine> Blue - Got a full debug log somewhere?
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#1445 [17:45] <Blue> yeah, ill get it
#1446 [17:45] <Dr_Awesimo> Alrighty I'll just open another support ticket. Sorry if I sound frustrated it's just a never ending process. Thank you for your help anyway
#1447 [17:46] <Blue> wait, is there a way to upload text files like that on here?
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#1450 [17:57] <Blue> Here, I'll paste the pastebin link or whatever. Not sure how it works. https://paste.gg/p/anonymous/ccd75e2664c644fc889ce06d7e7dc98c
#1451 [17:57] <Blue> GreyVulpine
#1452 [17:58] * jfoley [webchat@pool-100-8-70-52.nwrknj.fios.verizon.net] has joined #minecrafthelp
#1453 [18:00] <jfoley> hi when i try to click play on the launcher it diaspears then the white box comes up and it is not responding no matter how long i wait. the only way i was able to fix this was using the old launcher but i have tried redownloading multiple times and allocating more ram
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#1455 [18:16] * x_Galaxy_Mew_x [webchat@pool-173-66-192-115.washdc.fios.verizon.net] has joined #minecrafthelp
#1456 [18:16] <x_Galaxy_Mew_x> hello
#1457 [18:18] <x_Galaxy_Mew_x> I have a problem with when I try to enter the servers I've joined after changing my username, I need help with this, and I'm not sure what to do.
#1458 [18:18] * spinup [webchat@ip70-176-18-73.ph.ph.cox.net] has joined #minecrafthelp
#1459 [18:26] * Boysminecraft [webchat@c-76-104-49-88.hsd1.va.comcast.net] has joined #minecrafthelp
#1460 [18:26] <Boysminecraft> I need help recovering my email for my minecraft account
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#1465 [18:31] <CyleV> I bought the Java version on July 22. I meant to buy the windows edition so I could play with friends on Xbox. Is there anyway to transfer purchases or get the Windows edition without repurchasing?
#1466 [18:33] * Amorsted [webchat@136.53.52.218] has joined #minecrafthelp
#1467 [18:35] <Amorsted> I am currently running into a bug where my world crashes due to a ticking entity. I'll post the log below, but anytime someone enters this region it crashes. I am unmodded vanilla.
#1468 [18:35] <Amorsted> https://paste.gg/p/anonymous/a7ea3a2b123c4675a1dd4a2d7035a818/files/981b49aeeb0047878aed162a86d14fcf/raw
#1469 [18:36] * junebug23 [webchat@104-218-69-235.dynamic.allophone.net] has joined #minecrafthelp
#1470 [18:37] <junebug23> Can't get my Xbox 360 controller to work with Minecraft PC. I have the Microsoft brand receiver, and it works with other games, but not with Minecraft.
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#1472 [18:38] * jhonnysmma [webchat@c-73-0-127-91.hsd1.fl.comcast.net] has joined #minecrafthelp
#1473 [18:38] <jhonnysmma> i need help changing my email
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#1475 [18:44] * arielce [webchat@c911bd47.virtua.com.br] has joined #minecrafthelp
#1476 [18:44] <arielce> hey, i need some help
#1477 [18:45] * Azim [webchat@123.136.116.152] has joined #minecrafthelp
#1478 [18:45] <Azim> hi
#1479 [18:45] * jhonnysmma [webchat@c-73-0-127-91.hsd1.fl.comcast.net] has joined #minecrafthelp
#1480 [18:46] <Azim> can u help me?
#1481 [18:46] <jhonnysmma> can someone help me
#1482 [18:46] <jhonnysmma> i need to change email
#1483 [18:46] <Azim> aw,
#1484 [18:47] * jhonnysmma [webchat@c-73-0-127-91.hsd1.fl.comcast.net] has quit. (Client Quit)
#1485 [18:50] <Azim> hello?
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#1489 [18:53] <arielce> i'm having problems playing the game...
#1490 [18:54] <arielce> I bought the game in 2011, played a lot and shit
#1491 [18:54] <Absol> arielce: Please keep it civil
#1492 [18:54] <arielce> sorry bot
#1493 [18:54] <arielce> did migrate the account
#1494 [18:54] <arielce> i still have the email that tells I bought he game, with the username and the other important things
#1495 [18:55] <arielce> but when i try to log in
#1496 [18:55] <arielce> i can only play the beta version
#1497 [18:56] * Toutoum [webchat@static-176-158-5-192.ftth.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#1498 [18:56] * Asdrubalus [webchat@bd66ff57.virtua.com.br] has joined #minecrafthelp
#1499 [18:59] <arielce> hellooo????
#1500 [18:59] * Brogen [webchat@cpc1-ersk4-2-0-cust236.know.cable.virginm.net] has joined #minecrafthelp
#1501 [18:59] <Brogen> hello
#1502 [18:59] <arielce> can you help me?
#1503 [18:59] <Brogen> im looking for help too lol
#1504 [18:59] <Asdrubalus> hello. I havent played minecraft in a long time and my email is not being recognized, tho im sure ive got it right. ive deffinetly been able to log in using this same acount after 2012, withou the need to migrate my account. i cant remember my username. what should i do?
#1505 [18:59] <Asdrubalus> me too... :(
#1506 [18:59] * Brogen [webchat@cpc1-ersk4-2-0-cust236.know.cable.virginm.net] has quit. (Client Quit)
#1507 [19:00] <arielce> this game is trash :/
#1508 [19:00] <arielce> i got the premium version of the game in 2011
#1509 [19:00] <arielce> and they are only letting me play the demo version....
#1510 [19:00] <arielce> shame
#1511 [19:00] <arielce> old minecraft was way simple and way better
#1512 [19:01] * William [webchat@104-176-181-0.lightspeed.chrlnc.sbcglobal.net] has joined #minecrafthelp
#1513 [19:01] <William> Hey, my launcher isn't working
#1514 [19:01] <Azim> wah
#1515 [19:01] <William> i can't use my launcher. The new launcher doesn't work.
#1516 [19:02] <Azim> we need a better privcy
#1517 [19:03] <William> The launcher says Java Platform Binary isn't working
#1518 [19:03] <arielce> MOJANG WONT HELP
#1519 [19:03] <arielce> -_-
#1520 [19:03] * arielce [webchat@c911bd47.virtua.com.br] has quit. (Quit: webchat.esper.net)
#1521 [19:04] <William> nice
#1522 [19:04] * damon_e [webchat@71-223-8-33.phnx.qwest.net] has joined #minecrafthelp
#1523 [19:04] * BraggoMaggo [webchat@pool-138-88-128-230.esr.east.verizon.net] has joined #minecrafthelp
#1524 [19:05] <damon_e> anytime I launch Minecraft on my 2017 MacBook Air laptop it gives me a grey screen
#1525 [19:05] <damon_e> I literally just bought the game and haven't played yet and really want to
#1526 [19:05] <William> download java maybe
#1527 [19:05] <damon_e> did that
#1528 [19:06] <William> and make sure graphic cards are updated
#1529 [19:06] <damon_e> how do I do that?
#1530 [19:06] <William> not a mac user, but find a way to access system info
#1531 [19:06] <BraggoMaggo> Hey so i got an account in 2011 and wanna migrate but i 100% dont remember the email i used when i got it then and i just want to get the redemption code for minecraft windows 10.
#1532 [19:07] <damon_e> any other reasons it might not be launching William?
#1533 [19:08] <BraggoMaggo> i think its just that ur macbook air isnt a computer good enough to run minecraft but yeah try updating something
#1534 [19:08] <William> no clue, not a mac user
#1535 [19:08] <William> macbook air is good enough
#1536 [19:08] <William> lol
#1537 [19:08] <BraggoMaggo> oh
#1538 [19:08] <BraggoMaggo> idk
#1539 [19:08] <BraggoMaggo> ijust know that they arent the best lol
#1540 [19:08] <William> you can run minecraft on most coputers
#1541 [19:08] <damon_e> my friend has a 2015 macbook and his works perfectly fine
#1542 [19:08] <BraggoMaggo> oh
#1543 [19:08] <William> try downloading the old launcher ^
#1544 [19:08] <William> new launcher is shitty
#1545 [19:08] <Absol> William: Please keep it civil
#1546 [19:09] <BraggoMaggo> yikes
#1547 [19:09] <William> sorry
#1548 [19:09] <William> i am just waiting for help Absol
#1549 [19:09] <BraggoMaggo> absol got any idea what i can do lol
#1550 [19:09] <damon_e> sorry for asking so much but how do I download old launcher
#1551 [19:10] <Azim> find old one?
#1552 [19:10] <BraggoMaggo> ?
#1553 [19:10] <BraggoMaggo> who was that towards
#1554 [19:10] <damon_e> yeah what?
#1555 [19:10] <Azim> damon_e
#1556 [19:10] <damon_e> wdym find old one
#1557 [19:10] <William> google minecraft old launcher
#1558 [19:10] <Azim> download old launcher
#1559 [19:11] <Azim> maybe
#1560 [19:11] <damon_e> azim have you seen people with my problem
#1561 [19:11] <Azim> no
#1562 [19:11] <Azim> not yet
#1563 [19:11] <damon_e> fuck
#1564 [19:11] <Absol> damon_e: Please keep it civil
#1565 [19:11] <BraggoMaggo> long shot but anyone tryna lob me a redemption code for minecraft windows 10
#1566 [19:11] <William> my launcher is saying "Java Platform Binary" every time I try to launch
#1567 [19:11] <damon_e> whoops
#1568 [19:11] <William> is absol just an automated response to cuss words?
#1569 [19:12] <BraggoMaggo> oh so i guess absol isnt human and hes a bot saying that anytime theres a cuss word
#1570 [19:12] <damon_e> ig
#1571 [19:12] <damon_e> shit
#1572 [19:12] * Absol kicked damon_e from #minecrafthelp (Reason: amon_e :Keep it civilized, you are just a human being)
#1573 [19:12] <BraggoMaggo> ahhahqhahahahah
#1574 [19:12] <Azim> hahaha
#1575 [19:12] <BraggoMaggo> im dead lol
#1576 [19:12] <William> i need to use the new launcher to run shaders and what not
#1577 [19:12] <Azim> i have a bad day today
#1578 [19:12] <Azim> i want to try something to reduce ping from us server
#1579 [19:13] <Azim> then, i use vpn
#1580 [19:13] <Azim> that server ban me after that,
#1581 [19:13] <William> this is uh
#1582 [19:13] <BraggoMaggo> rip
#1583 [19:13] <William> the least helpful help chat i've been in lol
#1584 [19:13] <Azim> so, it said i need to change my password
#1585 [19:13] <BraggoMaggo> yo im just tryna get a senior in here
#1586 [19:13] <BraggoMaggo> im hip william
#1587 [19:13] <Azim> so, i change it and nothing happens
#1588 [19:13] <William> you are hip
#1589 [19:14] <William> you should join my realm boys
#1590 [19:14] <William> we have fun
#1591 [19:14] <Azim> then, i decide to change to my old password back
#1592 [19:14] <BraggoMaggo> guys since no one is here to help us with our issues, i god dumped wednesday and im not doin too well, any suggestions
#1593 [19:14] <BraggoMaggo> lol
#1594 [19:14] <Azim> i got messege, sorry you cant use your old password
#1595 [19:14] <BraggoMaggo> idk azim
#1596 [19:14] * minitlessi [webchat@71-93-234-220.dhcp.mdfd.or.charter.com] has joined #minecrafthelp
#1597 [19:15] <BraggoMaggo> ayy plz be a senior
#1598 [19:15] <William> braggo, go out and do things you enjoy
#1599 [19:15] <William> be in the world
#1600 [19:15] <William> live
#1601 [19:15] * minitlessi [webchat@71-93-234-220.dhcp.mdfd.or.charter.com] has quit. (Client Quit)
#1602 [19:15] <William> dont bask too long. reflect on what you learned and what went wrong without hating yourself
#1603 [19:15] <William> how can you improve? how can you learn?
#1604 [19:15] <BraggoMaggo> SHE WAS SO HOT
#1605 [19:15] <William> if you can't, move on
#1606 [19:15] <BraggoMaggo> lol yea thanks
#1607 [19:16] <Azim> hahaha
#1608 [19:16] <BraggoMaggo> massive jugs, tight booty, brunette, oml she was a snack
#1609 [19:16] <Azim> find someone else dude
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#1611 [19:17] <BraggoMaggo> yeah im hip, im just a 11th grader just growing now and 99% of hot girls at my school are taken
#1612 [19:17] <BraggoMaggo> AND she was a virgin, like PERFECT
#1613 [19:17] <Azim> how old are you?
#1614 [19:17] <BraggoMaggo> 16'
#1615 [19:17] <BraggoMaggo> aight bet i think im gonna leave
#1616 [19:17] <BraggoMaggo> lol thanks for letting me talk for a min or 2
#1617 [19:18] <BraggoMaggo> bye <3
#1618 [19:18] <Azim> your welcome
#1619 [19:18] <Azim> love you
#1620 [19:18] <BraggoMaggo> ly 2
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#1622 [19:18] * BraggoMaggo [webchat@pool-138-88-128-230.esr.east.verizon.net] has joined #minecrafthelp
#1623 [19:18] <Azim> aw
#1624 [19:18] <Azim> you rejoin
#1625 [19:18] <BraggoMaggo> do different chats exist or am i in the same one
#1626 [19:18] <BraggoMaggo> ALKJSBFLOJKJBASFLKJPIUBVF
#1627 [19:18] * bildramer [~bildramer@athedsl-361550.home.otenet.gr] has quit. (Read error: Connection reset by peer)
#1628 [19:18] <Azim> same
#1629 [19:18] <BraggoMaggo> dammit
#1630 [19:19] * BraggoMaggo [webchat@pool-138-88-128-230.esr.east.verizon.net] has quit. (Client Quit)
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#1634 [19:22] <damon> anytime I launch Minecraft on my matchbook air it brings up a grey screen and sits there, any suggestions
#1635 [19:28] <damon> anytime I launch Minecraft on my matchbook air it brings up a grey screen and sits there, any suggestions
#1636 [19:29] * cmandel [webchat@toroon0628w-lp130-04-76-69-119-80.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#1637 [19:29] <damon> macbook
#1638 [19:31] * zeke [webchat@c-98-202-70-93.hsd1.ut.comcast.net] has joined #minecrafthelp
#1639 [19:33] <zeke> my daughter computer crashed and we lost hard drive,,,how can I get the java on her new computer? I have Mojang gift card with code
#1640 [19:38] * aRandumSheep [webchat@144.133.87.110] has joined #minecrafthelp
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#1642 [19:39] * motion_ [webchat@dyn1-43-dsl.michonline.net] has quit. (Client Quit)
#1643 [19:39] <aRandumSheep> When I try log into my account it isn't working. I even reset my password and it's still not working.
#1644 [19:41] * veks101010 [webchat@178-223-163-93.dynamic.isp.telekom.rs] has joined #minecrafthelp
#1645 [19:41] <veks101010> i need help, my mc is crashing, i tried everything
#1646 [19:41] <veks101010> do you know something that would help me?
#1647 [19:44] * damon [webchat@71-223-8-33.phnx.qwest.net] has quit. (Quit: webchat.esper.net)
#1648 [19:46] * BraggoMaggo [webchat@pool-138-88-128-230.esr.east.verizon.net] has joined #minecrafthelp
#1649 [19:46] <veks101010> anybody here?
#1650 [19:46] <BraggoMaggo> Hey so i want to play on pc with my friends on xbox so when i get the windows 10 version do i havbe to pay anything extra to play with them
#1651 [19:47] <BraggoMaggo> sup veks101010
#1652 [19:47] <veks101010> hi
#1653 [19:47] <BraggoMaggo> how u doinj
#1654 [19:47] * Asharian [webchat@cm-62.141.145.195.getinternet.no] has joined #minecrafthelp
#1655 [19:47] <veks101010> fine
#1656 [19:47] <BraggoMaggo> hello
#1657 [19:47] <veks101010> whats up with u
#1658 [19:47] <BraggoMaggo> nothin much, im a bit depressed but not bad
#1659 [19:48] <BraggoMaggo> who is the new kid
#1660 [19:48] <veks101010> what you mean?
#1661 [19:48] <Asharian> Hello, a few friends and I have been having problems with our realm server, which the client tells me is open, although when we try and join, we just get the following error: "io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information" Everything worked just fine a few hours ago
#1662 [19:49] <BraggoMaggo> dog we need help too but no one is here to help so we cant do shit
#1663 [19:49] <Absol> BraggoMaggo: Please keep it civil
#1664 [19:49] <BraggoMaggo> and absol is a bot who kicks people for cussing
#1665 [19:49] <Asharian> lol
#1666 [19:49] <Asharian> what
#1667 [19:49] <Asharian> what's your issues?*
#1668 [19:49] <BraggoMaggo> want to play on pc with my friends on xbox so when i get the windows 10 version do i havbe to pay anything extra to play with them
#1669 [19:49] <BraggoMaggo> want to play on pc with my friends on xbox so when i get the windows 10 version do i havbe to pay anything extra to play with them
#1670 [19:50] * BraggoMaggo [webchat@pool-138-88-128-230.esr.east.verizon.net] has left #minecrafthelp
#1671 [19:50] <veks101010> god sake where are they
#1672 [19:51] * BraggoMaggo [webchat@pool-138-88-128-230.esr.east.verizon.net] has joined #minecrafthelp
#1673 [19:51] <BraggoMaggo> lmao anyone here
#1674 [19:51] * Shadestar88 [webchat@68-112-131-217.dhcp.stcd.mn.charter.com] has joined #minecrafthelp
#1675 [19:51] <BraggoMaggo> i accidentally killed the chat and made it again lol
#1676 [19:51] <Asharian> if both you and your friends are playing bedrock edition it should be fine Braggo
#1677 [19:51] <BraggoMaggo> i guess u dont need perms to do anything
#1678 [19:51] <BraggoMaggo> theyre on xbox
#1679 [19:51] <BraggoMaggo> and im on pc
#1680 [19:52] <Asharian> Are you on Java edition or Bedrock edition?
#1681 [19:52] <BraggoMaggo> im ab to buy bedrock
#1682 [19:52] <Asharian> You would be able to play with them then, yeah
#1683 [19:52] <BraggoMaggo> at first i was java but i cant get bedrock for free bc i cant migrate cuz i cant remember my origional email
#1684 [19:52] <veks101010> do you know how to fix crashing problems?
#1685 [19:52] <BraggoMaggo> lol
#1686 [19:52] <BraggoMaggo> nope
#1687 [19:52] <Asharian> Rip
#1688 [19:53] <Shadestar88> I just bought Minecraft Java Edition and installed the launcher. Whenever I try to launch it, it gets to the same point on the loading bar and stops responding. Please help
#1689 [19:53] <Asharian> you either gotta find that email or buy it then, unfortunately
#1690 [19:53] <Asharian> I can try and help you shadestar, are you able to upload the crash log to pastebin or something?`
#1691 [19:53] <BraggoMaggo> no idea shade star lolo
#1692 [19:53] <Asharian> Also, what's the issue you're having, veks?
#1693 [19:53] <BraggoMaggo> ok buy imma go waste 30 buucks i guess
#1694 [19:54] <Asharian> F
#1695 [19:55] <Shadestar88> I need a moment to find out what a crash log is
#1696 [19:55] <Shadestar88> i am rather inexperienced
#1697 [19:55] <veks101010> im having problem with exit code 1
#1698 [19:55] <veks101010> doesnt know how to fix that
#1699 [19:56] * itay_kattan [webchat@bzq-109-67-229-105.red.bezeqint.net] has joined #minecrafthelp
#1700 [19:56] <veks101010> ive been sreaching on internet whole day
#1701 [19:56] <Asharian> Go to your .minecraft folder and check for a folder called logs, then find latest.log and copy everything in that to pastebin.com
#1702 [19:56] * dom [webchat@71-223-8-33.phnx.qwest.net] has joined #minecrafthelp
#1703 [19:57] * wileycoyote [webchat@199.241.125.95] has joined #minecrafthelp
#1704 [19:57] <dom> anytime I launch Minecraft on my macbook air it brings up a grey screen and sits there, any suggestions
#1705 [19:57] <Asharian> veks, have you tried to reinstall the game completely?
#1706 [19:57] <veks101010> yep
#1707 [19:57] <veks101010> 3 times
#1708 [19:57] <Asharian> as in deleting the .minecraft folder as awell?
#1709 [19:57] <veks101010> yyeah
#1710 [19:57] <Asharian> hmm
#1711 [19:58] <dom> any help with my problem
#1712 [19:58] <wileycoyote> I try to reset my password but everytime I reset it, I try to sing in through the website and it won't load, update, or even show what is happening. I get no errors at all. WHAT IS GOING ON?
#1713 [19:59] <Asharian> I can try and help you if you upload the latest log file from your launch
#1714 [19:59] <Asharian> it would be in .minecraft/logs, a file called latest.log
#1715 [20:00] <itay_kattan> I forget my 3 quest and can't get into my email account. How can I rest my quests?
#1716 [20:00] <dom> is anyone gonna help my problem??
#1717 [20:00] <itay_kattan> #minecrafthelp I forget my 3 quest and can't get into my email account. How can I rest my quests?
#1718 [20:00] <dom> anytime I launch Minecraft on my matchbook air it brings up a grey screen and sits there, any suggestions
#1719 [20:01] <Asharian> dom, upload your latest.log to pastebin, it's in %appdata%.minecraft/logs, i can try to help then
#1720 [20:01] <Shadestar88> it's on pastebin, what do i do now?
#1721 [20:02] <Asharian> just paste the link here, and ill take a look
#1722 [20:02] <Shadestar88> https://pastebin.com/ic4EJQNY
#1723 [20:02] <dom> I don't want to you to hack my shit
#1724 [20:02] * Absol kicked dom from #minecrafthelp (Reason: om :Keep it civilized, you are just a human being)
#1725 [20:02] <veks101010> lol
#1726 [20:03] <Asharian> shadestar, does your computer have a dedicated gpu?
#1727 [20:05] <Shadestar88> how do i tell if it does?
#1728 [20:06] * damon [webchat@71-223-8-33.phnx.qwest.net] has joined #minecrafthelp
#1729 [20:06] <damon> anytime I launch Minecraft on my macbook air it brings up a grey screen and sits there, any suggestions
#1730 [20:06] <Asharian> dom, the log file does not contain any personal information
#1731 [20:07] <Asharian> if it makes you feel better, you can scour through it before you upload it
#1732 [20:07] <veks101010> he is kicked
#1733 [20:07] <damon> okay so how do send it then
#1734 [20:07] <Asharian> you can use pastebin.com to upload the text, and just give me the link here
#1735 [20:08] <damon> what do I paste?
#1736 [20:08] <Asharian> shadestar, open up system properties on your computer if you can find it
#1737 [20:08] <Asharian> think the gpu should be there if you have one
#1738 [20:08] <Asharian> go to your .minecraft folder and look for a folder named logs
#1739 [20:08] * veks101010 [webchat@178-223-163-93.dynamic.isp.telekom.rs] has quit. (Quit: webchat.esper.net)
#1740 [20:08] <Asharian> there you'll find a file called latest.log, which might give more insight as to why your game crashes
#1741 [20:09] * veks101010 [webchat@178-223-163-93.dynamic.isp.telekom.rs] has joined #minecrafthelp
#1742 [20:09] <damon> it doesn't crash though
#1743 [20:10] <damon> I launch my game and it pops up with a grey screen and stays on it forever
#1744 [20:10] * veks101010 [webchat@178-223-163-93.dynamic.isp.telekom.rs] has quit. (Client Quit)
#1745 [20:10] <Asharian> right, my bad, but it's still gonna have information on where the game just freezes
#1746 [20:10] <damon> I'm on a Mac
#1747 [20:11] <Asharian> yeah, but it will still work
#1748 [20:12] <wileycoyote> https://pastebin.com/78XMARda
#1749 [20:12] <damon> there is no gpu or shadestar in my system profile
#1750 [20:12] <wileycoyote> I had the problem signing in
#1751 [20:13] <Asharian> sorry damon, i was talking to shadestar, another user then
#1752 [20:14] <damon> oh my bad lol
#1753 [20:14] <Shadestar88> welp it was fantastic to have someone try but judging by my inability to find these things and intense pressure ive decided to suffer. peace out and dearest apologies
#1754 [20:14] * Shadestar88 [webchat@68-112-131-217.dhcp.stcd.mn.charter.com] has quit. (Quit: webchat.esper.net)
#1755 [20:15] <damon> how do I find my games log on a Mac, do you know how?
#1756 [20:15] <Asharian> The only thing i can really see wileycoyote, is that you're unable to reach pc.realms.minecraft.net
#1757 [20:16] <Asharian> let me check damon
#1758 [20:16] * itay_kattan [webchat@bzq-109-67-229-105.red.bezeqint.net] has quit. (Quit: webchat.esper.net)
#1759 [20:16] <wileycoyote> Asharian, how should i fix it, your link wont load
#1760 [20:17] <Asharian> it's not really meant to, it's not a web page, it's just the server that minecraft tries to connect to in regards to realms
#1761 [20:17] <Asharian> damon, check out this, there's a guide on how to find the folder here: https://gaming.stackexchange.com/questions/115943/is-the-minecraft-folder-hidden-on-a-mac
#1762 [20:17] * aRandumSheep [webchat@144.133.87.110] has quit. (Quit: webchat.esper.net)
#1763 [20:19] * Travis [webchat@ip24-250-164-189.ga.at.cox.net] has joined #minecrafthelp
#1764 [20:19] <Travis> Hello
#1765 [20:19] <Asharian> hey
#1766 [20:19] <Travis> I am not recieving email to reset pass
#1767 [20:20] <Travis> :d
#1768 [20:20] <wileycoyote> well its not working at all
#1769 [20:21] <Asharian> are you having issues just connecting to realms, or servers in general?
#1770 [20:21] <Asharian> Have you checked your junk folder Travis?
#1771 [20:21] <Travis> yes
#1772 [20:21] <Asharian> Are you sure it's the correct email as well?
#1773 [20:23] <wileycoyote> I am not sure, all I know is that after I make the new password and I go to the next menu and I type in my email and new password, nothing will load or even show me its trying to load. I don't even get any errors. I am not sure if it is realms or servers.
#1774 [20:23] <Travis> yes
#1775 [20:23] <Travis> it is correct
#1776 [20:26] <Asharian> wileycoyote, try to change your password on a different device maybe, I have no clue
#1777 [20:26] * wileycoyote [webchat@199.241.125.95] has quit. (Quit: webchat.esper.net)
#1778 [20:26] <Asharian> Travis then I don't really know, they might just be slow with sending them out, just try and wait for a bit
#1779 [20:27] * damon [webchat@71-223-8-33.phnx.qwest.net] has joined #minecrafthelp
#1780 [20:27] <damon> asharian?
#1781 [20:27] <Asharian> hey
#1782 [20:27] * Nothic [webchat@mail.hobbsltd.ca] has joined #minecrafthelp
#1783 [20:27] <damon> okay so I got my log
#1784 [20:27] <Travis> ok
#1785 [20:28] <Nothic> Anyone know if they revoked the free windows 10 keys, given with java accounts bought pre 2018 or whatever the BE transfer happened?
#1786 [20:28] <damon> and I put it on the pastebin but idk how to send it to you
#1787 [20:29] * orton123456789 [webchat@cpc80661-stap13-2-0-cust269.12-2.cable.virginm.net] has joined #minecrafthelp
#1788 [20:29] <orton123456789> hello?
#1789 [20:30] <orton123456789> i cannot remember my account email adress from over 4 years ago, could you be able to change it to my current as im unable to play without knowing it?
#1790 [20:30] <Asharian> just send the link here
#1791 [20:31] <orton123456789> what link ?
#1792 [20:31] <damon> https://pastebin.com
#1793 [20:31] <Asharian> sorry, i was talking to damon
#1794 [20:31] <orton123456789> okokk
#1795 [20:31] <Asharian> damon, you need to paste it and then click create paste, or whatever it is
#1796 [20:31] <Asharian> the create new paste button on the bottom
#1797 [20:32] <damon> https://pastebin.com/LZcEEgxX
#1798 [20:32] <damon> sorry
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#1803 [20:34] <Conner> i can't log into my account because my email that i used to use for the account isn't available anymore, and i don't remember what my security questions are.
#1804 [20:34] <Asharian> sorry damon, i don't get any useful info from that
#1805 [20:34] <Asharian> but it might make more sense for others, but thanks
#1806 [20:34] <damon> dang alright
#1807 [20:34] <Asharian> i'd suggest trying to reinstall the game
#1808 [20:35] <Asharian> just make sure you back up your saves and screenshots before you delete the .minecraft folder
#1809 [20:35] <damon> okay thanks for your help
#1810 [20:36] <Asharian> np
#1811 [20:36] * Asharian [webchat@cm-62.141.145.195.getinternet.no] has quit. (Quit: webchat.esper.net)
#1812 [20:37] * damon [webchat@71-223-8-33.phnx.qwest.net] has quit. (Quit: webchat.esper.net)
#1813 [20:37] <Conner> how do i access my account if i don't have access to the email i use for my account and i dont know the security questions
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#1815 [20:38] * turost [webchat@77.110.0.145] has joined #minecrafthelp
#1816 [20:38] <Conner> how do i access my account if i don't have access to the email i use for my account and i dont know the security questions
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#1819 [20:45] * Lj [webchat@142-165-171-127.north.cgnat.sasknet.sk.ca] has joined #minecrafthelp
#1820 [20:45] <Lj> I forgot my username what do I do
#1821 [20:46] <Lj> Account is pre Mojang
#1822 [20:48] * zak [webchat@c-73-144-0-119.hsd1.mi.comcast.net] has joined #minecrafthelp
#1823 [20:49] <zak> hey im trying to get back into my old minecraft account i made 4 years ago and i do not remember my email at all. Got any tips on how to get back in?
#1824 [20:49] <zak> i sent a email to mojang hope that would work
#1825 [20:51] <Travis> still no email
#1826 [20:56] * Travis [webchat@ip24-250-164-189.ga.at.cox.net] has quit. (Quit: webchat.esper.net)
#1827 [20:56] * swiggyswag [webchat@107-200-80-89.lightspeed.chtnsc.sbcglobal.net] has joined #minecrafthelp
#1828 [20:58] <swiggyswag> i just made an account to buy minecraft and i cant login. the button that says log in does nothing when i click on it. it will go dark as if i clicked on it but nothing else happens.
#1829 [21:01] * mrcpu980 [webchat@ip70-178-122-175.ks.ks.cox.net] has joined #minecrafthelp
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#1831 [21:02] <mrcpu980> i cannot login to my account
#1832 [21:02] * JellyBear [webchat@209.6.88.150] has joined #minecrafthelp
#1833 [21:03] <mrcpu980> anyone here
#1834 [21:03] <JellyBear> Hey I was wondering if anyone could help me with a crash bug
#1835 [21:03] <mrcpu980> i cant even log in
#1836 [21:04] <Lj> im here, but i am looking for help with username cause i dont remember that
#1837 [21:04] <swiggyswag> me too. nothing happens when i click the log in button
#1838 [21:04] <mrcpu980> invalid username or password
#1839 [21:05] <mrcpu980> thats what i get
#1840 [21:05] <swiggyswag> so nothing happens when you click login either?
#1841 [21:06] <mrcpu980> nope
#1842 [21:06] <mrcpu980> Sorry! Make sure you are online and try again
#1843 [21:06] <mrcpu980> thats what im getting
#1844 [21:07] <mrcpu980> im logged into the website tho
#1845 [21:07] * CreeperDjUltra [webchat@132.186-43-135.etapanet.net] has joined #minecrafthelp
#1846 [21:07] <CreeperDjUltra> Hello
#1847 [21:08] <mrcpu980> hi
#1848 [21:08] <mrcpu980> welcome to the waiting room lol
#1849 [21:09] * Anarchy [webchat@c-67-183-237-119.hsd1.wa.comcast.net] has joined #minecrafthelp
#1850 [21:09] <Anarchy> Minecraft Crashes, every time I load up the game. Any Fixes?
#1851 [21:09] <CreeperDjUltra> jsjsjs
#1852 [21:09] <CreeperDjUltra> Nice
#1853 [21:10] * ImTheIntro [webchat@192.64.26.158] has joined #minecrafthelp
#1854 [21:11] * asdf [webchat@r74-193-42-150.nacdcmta01.ncgdtx.tl.dh.suddenlink.net] has joined #minecrafthelp
#1855 [21:11] <ImTheIntro> I cannot login to my account after multiple times of changing my password, and waiting 24 hours after password changes
#1856 [21:12] * c003y [~nes@69.17.188.160] has joined #minecrafthelp
#1857 [21:12] <asdf> I’m trying to download the windows 10 version of Minecraft, and I got Minecraft in 2015, so I should get it for free, but it says the code is already redeemed
#1858 [21:12] <mrcpu980> same here ImTheIntro
#1859 [21:12] * Rex [webchat@c-73-32-12-95.hsd1.tx.comcast.net] has joined #minecrafthelp
#1860 [21:12] * Cookie [webchat@c-76-100-3-36.hsd1.md.comcast.net] has joined #minecrafthelp
#1861 [21:12] <ImTheIntro> Its so bad to be honest
#1862 [21:13] <ImTheIntro> I dont know how to resolve this issue at all.
#1863 [21:13] <Rex> what is it?
#1864 [21:14] <asdf> Can anyone help please?
#1865 [21:14] <ImTheIntro> Ive tried to login to mc. It keeps saying i cant login. Ive reset my password. Waited 24 hours. IDK
#1866 [21:14] <ImTheIntro> asdf, windows 10 version?
#1867 [21:14] <asdf> Yep
#1868 [21:15] <mrcpu980> im about to reinstall
#1869 [21:15] <Cookie> hi what do I do with this message: "Unable to save download"
#1870 [21:15] <ImTheIntro> did you use the same email from 2015 if not thats the issue
#1871 [21:15] <ImTheIntro> Asdf
#1872 [21:15] <ImTheIntro> me too mrcpu980
#1873 [21:15] <asdf> I did but it says that the code has already been redeemed, and it’s on my purchase history but it won’t let me get it
#1874 [21:15] <Cookie> I have been trying to login to Minecraft and can't seem to get rid of the message
#1875 [21:16] <ImTheIntro> Im not sure then. If youre using the same email it should let you download it
#1876 [21:16] <asdf> Yeah that’s why I’m confused :/
#1877 [21:17] * Cookie [webchat@c-76-100-3-36.hsd1.md.comcast.net] has quit. (Client Quit)
#1878 [21:17] <ImTheIntro> mojang is so fucked
#1879 [21:17] <Absol> ImTheIntro: Please keep it civil
#1880 [21:17] <Rex> are you using the same email
#1881 [21:17] <Rex> as in the same microsoft and xbox acc
#1882 [21:17] <asdf> Yes
#1883 [21:17] <Anarchy> My Minecraft keep crashes with the exit code 805306369. Any one know how to fix this?
#1884 [21:18] <Rex> i was thinking it could have possibly gone into a diffrent xbox acc or got linked to another email ect
#1885 [21:18] * ImTheIntro [webchat@192.64.26.158] has quit. (Quit: webchat.esper.net)
#1886 [21:19] <asdf> yeah it’s all on the same email
#1887 [21:19] * Conner [webchat@24-247-184-113.dhcp.aldl.mi.charter.com] has quit. (Quit: webchat.esper.net)
#1888 [21:20] <Rex> huh
#1889 [21:20] <mrcpu980> ????
#1890 [21:20] <asdf> I’m just very confused abt it
#1891 [21:21] <Rex> could have gotten hacked?
#1892 [21:21] <mrcpu980> lets make ppl wait for days before we do anything
#1893 [21:21] <mrcpu980> the microsoft way
#1894 [21:21] <asdf> Yep :(
#1895 [21:22] * Anarchy [webchat@c-67-183-237-119.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#1896 [21:22] <mrcpu980> lol sent an email
#1897 [21:23] <Rex> i dont know the email that was used for my acc
#1898 [21:23] <mrcpu980> we are currently replying to posts from may 29th
#1899 [21:23] <Rex> so i cant migrate it /;
#1900 [21:24] <asdf> I wish there was a mojang support chat
#1901 [21:25] * asdf [webchat@r74-193-42-150.nacdcmta01.ncgdtx.tl.dh.suddenlink.net] has quit. (Quit: webchat.esper.net)
#1902 [21:25] <Rex> phone number would be cool
#1903 [21:25] <mrcpu980> yep
#1904 [21:26] <CreeperDjUltra> Ummmm
#1905 [21:26] <CreeperDjUltra> Naiz I Cant Buy The Minecraft Premiun
#1906 [21:26] * casual [webchat@207.189.30.210] has joined #minecrafthelp
#1907 [21:26] <CreeperDjUltra> And Y Pay The Correct Money
#1908 [21:26] <casual> can't login
#1909 [21:27] * casual [webchat@207.189.30.210] has quit. (Client Quit)
#1910 [21:36] * Lazershark1 [webchat@c-73-241-74-211.hsd1.ca.comcast.net] has joined #minecrafthelp
#1911 [21:37] <Lazershark1> i wnt/need to transfer my minecraft accont from java to win 10 edition
#1912 [21:39] <Lazershark1> can someone help me?
#1913 [21:40] <Nothic> only java accounts boguht like pre 2017 or soemthing qualift lazer
#1914 [21:41] <Nothic> qualify*
#1915 [21:41] * Nathiz_ [webchat@bacdb602.virtua.com.br] has joined #minecrafthelp
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#1917 [21:41] <Lazershark1> so...
#1918 [21:41] <Lj> Have Java account but cant remember the username
#1919 [21:41] <Lazershark1> nothing works then?
#1920 [21:41] * Mabbozocker [webchat@pc-40-68-47-190.cm.vtr.net] has joined #minecrafthelp
#1921 [21:42] <Mabbozocker> Hello?
#1922 [21:43] <Nathiz_> I can not login to my account after I tried to put a mod can someone help me?
#1923 [21:47] <Lazershark1> Im a user but from my opinion u prob got hacked
#1924 [21:49] * swiggyswag [webchat@107-200-80-89.lightspeed.chtnsc.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1925 [21:50] <Mabbozocker> Is there a actual moderator?
#1926 [21:50] <Mabbozocker> here?
#1927 [21:52] * Lazershark1 [webchat@c-73-241-74-211.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
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#1929 [21:52] * Nathiz_ [webchat@bacdb602.virtua.com.br] has quit. (Quit: webchat.esper.net)
#1930 [21:53] <Aiden> I dont remember my password and the email I was using got deactivated
#1931 [21:54] * Ksako [webchat@159-118-250-26.cpe.cableone.net] has joined #minecrafthelp
#1932 [21:57] <Ksako> hey so like, i have a problem with windows 10 edition
#1933 [22:01] * Lman [webchat@65.99.84.24] has joined #minecrafthelp
#1934 [22:01] <Lman> hello?
#1935 [22:01] <Lman> I cant log in
#1936 [22:01] <Lman> says I have wrong user or password, I changed the password and I still cant log in
#1937 [22:02] <Lman> its been over 24hr
#1938 [22:06] * mrcpu980 [webchat@ip70-178-122-175.ks.ks.cox.net] has quit. (Quit: webchat.esper.net)
#1939 [22:07] * Ksako [webchat@159-118-250-26.cpe.cableone.net] has quit. (Quit: webchat.esper.net)
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#1942 [22:17] * Hobbie [webchat@27-33-31-40.tpgi.com.au] has joined #minecrafthelp
#1943 [22:17] <reenamy> I cant log in
#1944 [22:18] <Hobbie> Hi all, who can reset a password and/or an E-mail address?
#1945 [22:18] <Andrio> Lman, can you log in at https://account.mojang.com/ ?
#1946 [22:18] <Andrio> reenamy, can you log in at https://account.mojang.com/ ?
#1947 [22:18] <reenamy> no
#1948 [22:18] <reenamy> its bugged i think
#1949 [22:19] <Andrio> Hobbie, Mojang, or possibly you. See https://help.mojang.com/customer/en/portal/articles/901432-changing-your-email-address-mojang-accounts-?b_id=5408 and https://account.mojang.com/password
#1950 [22:19] <Andrio> reenamy, what happens when you try?
#1951 [22:19] <reenamy> ohh nvm its the other
#1952 [22:19] <reenamy> website
#1953 [22:19] <reenamy> ya i can log to this
#1954 [22:19] <reenamy> what should i do next
#1955 [22:19] <Hobbie> Andrio issue is, I can't log into my account. I've tried sending forgot password links to both my E-mail addresses, nothing comes up.
#1956 [22:20] * Mohammed [webchat@96.44.135.120.static.quadranet.com] has joined #minecrafthelp
#1957 [22:20] * reenamy [webchat@212.62.111.166] has quit. (Client Quit)
#1958 [22:20] <Mohammed> Hello, my account is unable to login
#1959 [22:21] <Mohammed> Hello?
#1960 [22:21] <Andrio> Hobbie, checked your spam folder?
#1961 [22:21] <Andrio> Mohammed, can you log in at https://account.mojang.com/ ?
#1962 [22:21] <Hobbie> Andrio Yep, repeatedly.
#1963 [22:21] <Mohammed> yes
#1964 [22:22] <Andrio> Hobbie, have a look at the first link I gave you then
#1965 [22:22] <Andrio> Mohammed, what happens when you try logging in?
#1966 [22:23] <Mohammed> it says the login is invalid when i try logging in to minecraft launcher
#1967 [22:24] * clarjon1 [~clarjon1@23-248-49-204.tpia.execulink.com] has quit. (Remote host closed the connection)
#1968 [22:26] <Mohammed> Hello?
#1969 [22:28] * Mohammed [webchat@96.44.135.120.static.quadranet.com] has quit. (Quit: webchat.esper.net)
#1970 [22:33] * Aj [webchat@c-98-214-137-74.hsd1.il.comcast.net] has joined #minecrafthelp
#1971 [22:34] <Lj> Andrio I forgot my username, what do I do
#1972 [22:34] <Andrio> Lj, can you log in at https://account.mojang.com/ ?
#1973 [22:34] <Aj> I found a bug where zombie pigment swords float in the air.
#1974 [22:34] <Andrio> Aj, I'd like to see that
#1975 [22:35] * stevinwing [webchat@76-208-62-172.lightspeed.nworla.sbcglobal.net] has joined #minecrafthelp
#1976 [22:35] <Lj> Andrio I made a Mojang Account, but I cant remember the username from the old account
#1977 [22:35] <Lj> Like the java based account
#1978 [22:35] <Andrio> Lj, with the same email address?
#1979 [22:36] * stevinwing [webchat@76-208-62-172.lightspeed.nworla.sbcglobal.net] has quit. (Client Quit)
#1980 [22:36] <Lj> Andrio I think I know the email address
#1981 [22:36] <Aj> Pigmen
#1982 [22:36] <Andrio> Zombies
#1983 [22:36] * irMorcc [webchat@cpe-124-176-200-149.vb02.vic.asp.telstra.net] has joined #minecrafthelp
#1984 [22:36] * turost [webchat@77.110.0.145] has quit. (Quit: webchat.esper.net)
#1985 [22:37] <irMorcc> Is there a way to access chat with Mojang employee.
#1986 [22:37] <Andrio> ??> irMorcc Mojang/email
#1987 [22:37] <Mightyena> irMorcc: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1988 [22:37] <Mightyena> irMorcc: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1989 [22:37] <Andrio> Aj, can you get a screenshot?
#1990 [22:37] <Aj> How do I share screenshots
#1991 [22:37] <irMorcc> @Andrio is there a live chat feature instead of emailing.
#1992 [22:38] <Andrio> irMorcc, no
#1993 [22:38] <Andrio> ??> Aj Imgur
#1994 [22:38] <Mightyena> Aj: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1995 [22:38] <Andrio> irMorcc, there's Twitter, but they can't help with account issues there.
#1996 [22:39] <Lj> Andrio So im sure of which email I used, but how does that help
#1997 [22:39] <Andrio> Lj, making sure you didn't already have a Mojang account.
#1998 [22:40] <Andrio> Lj, if you don't have any record of your username in an old game installation or something, you'll need to contact Mojang
#1999 [22:40] <Andrio> ??> Lj account/send-email
#2000 [22:40] <Mightyena> Lj: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2001 [22:40] <Mightyena> Lj: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#2002 [22:41] <Lj> Wait so I need my transaction ID, from pre 2012?
#2003 [22:42] <Aj> Andrio I am using a kindle fire tablet
#2004 [22:42] <Andrio> ah
#2005 [22:43] * Lj [webchat@142-165-171-127.north.cgnat.sasknet.sk.ca] has quit. (Quit: webchat.esper.net)
#2006 [22:46] <Aj> I got it uploaded it you look below a zombie pigman's arm you will see a floating gold sword.
#2007 [22:46] * graytar [webchat@47.185.51.58] has joined #minecrafthelp
#2008 [22:46] <Aj> Andrio
#2009 [22:46] <Andrio> So the sword is misaligned?
#2010 [22:46] <graytar> i need help recovering my account
#2011 [22:47] <Aj> Yes you see it right?
#2012 [22:47] <Andrio> Aj, I'll need the link
#2013 [22:47] * Jordanb139 [webchat@cpe-58-161-79-206.lfui-cr-002.win.vic.bigpond.net.au] has joined #minecrafthelp
#2014 [22:47] <Andrio> graytar, what's the problem with it?
#2015 [22:48] <Jordanb139> Hey there, I have been trying to figure out this problem for a good while now, I really want to play minecraft again, I brought minecraft in 2010 then stopped playing for a long time, and now I want to come back my account seems to be voided and I cannot seem to get it back
#2016 [22:48] <Jordanb139> I do not want to have to buy the game again as I used to play I have paid alot of money into a server that I played on for Ranks and stuff
#2017 [22:49] <Aj> Ok it is http://i.imgur.com/qTmKmow.jpg
#2018 [22:50] <graytar> I created the account years ago and I wanted to log back in and re download the game. In order to log in it said i needed to migrate my account to mojang. I entered in all my info and it said my account has already been migrated. I assumed it was migrated to either the old email or the new desired email but when I enter them in for the "Forgot Pass
#2019 [22:50] <graytar> word" I have not received an email to either address. Not sure what the problem is
#2020 [22:51] <Andrio> Aj, do you know what version of the game you have?
#2021 [22:51] * Taifens [webchat@104.189.76.53] has joined #minecrafthelp
#2022 [22:51] <Andrio> Jordanb139, how do you know it's voided?
#2023 [22:51] <Andrio> graytar, what was the username?
#2024 [22:51] <Jordanb139> well I cannot seem to access the account...
#2025 [22:51] <Jordanb139> I logged into the mojang website and stuff and its telling me to buy the game
#2026 [22:51] <graytar> got2btarter
#2027 [22:52] <Taifens> Dose anyone know why i cant log in to my account?
#2028 [22:52] <Andrio> Jordanb139, what was your username?
#2029 [22:52] <Jordanb139> jordanb139
#2030 [22:52] <Aj> Yes it is Minecraft Bedrock edition 1.12.0 for kindle fire tablet
#2031 [22:52] <Aj> So it is very recent
#2032 [22:52] <Jordanb139> I even have screenshots of me playing the game back in the days haha, also have proof of me paying money on a server called gontroller that i used to play on
#2033 [22:53] * hannah [webchat@c-73-69-119-76.hsd1.nh.comcast.net] has joined #minecrafthelp
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#2035 [22:53] <Taifens> wait can you not access you account too?
#2036 [22:53] <graytar> yep
#2037 [22:53] <Jordanb139> yeah
#2038 [22:53] <Andrio> graytar, checked your spam folder?
#2039 [22:54] <hannah> when i try to click play on minecraft, it says that minecraft launcher quit unexpectedly. I am pretty sure that I have deleted forge and all mods that I had, i don't know what to do now
#2040 [22:54] <Andrio> Jordanb139, are you sure you used the right email address?
#2041 [22:54] <Jordanb139> Yeah Im very sure, even then I tried both my email address it could possibly be and its still saying to buy the game...
#2042 [22:55] <graytar> yes, nothing
#2043 [22:56] * irMorcc [webchat@cpe-124-176-200-149.vb02.vic.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#2044 [22:56] * MxCharly [webchat@customer-TLN-68-155.megared.net.mx] has joined #minecrafthelp
#2045 [22:56] <MxCharly> Hola ?
#2046 [22:56] <MxCharly> Necesito ayuda con mi cuenta de minecraft
#2047 [22:56] <hannah> when i try to click play on minecraft, it says that minecraft launcher quit unexpectedly. I am pretty sure that I have deleted forge and all mods that I had, i don't know what to do now. I heard that it may have to do with my version of java, but idk...
#2048 [22:57] <MxCharly> No speak English, I´m sorry :c
#2049 [22:57] <Taifens> Mojang F up with so many accounts
#2050 [22:58] <Jordanb139> it really annoys me how they cannot be contacted or anything, other then email and I never hear back from them...
#2051 [22:58] <Taifens> so many people cant access accounts
#2052 [22:58] <Taifens> yea they said there stuck replying to emails on may 29
#2053 [22:58] <Taifens> like what 2 months ago?
#2054 [22:59] <Andrio> Jordanb139, I'm sorry
#2055 [22:59] <MxCharly> Can anybody help me ?
#2056 [22:59] <hannah> and me
#2057 [22:59] <Taifens> no one can save you know
#2058 [23:00] <Andrio> ??> graytar account/send-email
#2059 [23:00] <Mightyena> graytar: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2060 [23:00] <Mightyena> graytar: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#2061 [23:00] <Andrio> ??> Jordanb139 account/send-email
#2062 [23:00] <Mightyena> Jordanb139: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#2063 [23:00] <Mightyena> Jordanb139: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#2064 [23:01] <Andrio> Actually, accounts being stolen is a common thing
#2065 [23:01] <Taifens> i was playing on mine literlay a week ago
#2066 [23:01] <Jordanb139> ... so I might have to wait another couple of months till i hear back from them :L
#2067 [23:01] <Jordanb139> I havent been able to play on my account for so long because of this issue :(
#2068 [23:01] <MxCharly> Can I get help with problems with my account here?
#2069 [23:02] * graytar [webchat@47.185.51.58] has quit. (Quit: webchat.esper.net)
#2070 [23:02] <Andrio> Taifens, what happens when you try to log in?
#2071 [23:02] <Taifens> my brother had the same issue a few days ago he got sick of going in circles and bought a new account
#2072 [23:03] <MxCharly> Andrio
#2073 [23:03] <hannah> i just bought a new account cuz my login was going wack, but now the launcher keeps quitting so i can't even open it :)
#2074 [23:03] <Taifens> said i need to use my email (i did that 2 time) and wont respond to any of my passwords
#2075 [23:03] <Andrio> MxCharly, not really; only Mojang can help with account problems. But what's happening?
#2076 [23:03] <MxCharly> Change my account password and now it doesn't let me log in, what do I do?
#2077 [23:04] <Taifens> they dont even reconise i have an account
#2078 [23:04] <Andrio> Taifens, are you sure you're using the right email address?
#2079 [23:04] <Taifens> yes
#2080 [23:04] <Andrio> MxCharly, can you log in at https://account.mojang.com/ ?
#2081 [23:05] <Taifens> and i also tried all my otheres
#2082 [23:05] * ThatOneBuddhist [webchat@cpe-67-255-24-24.twcny.res.rr.com] has joined #minecrafthelp
#2083 [23:05] <Andrio> Taifens, can you log in at https://account.mojang.com/ ?
#2084 [23:05] <hannah> can anyone help me
#2085 [23:05] <Taifens> no i cant
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#2087 [23:06] <ThatOneBuddhist> I need some help with skins not showing up on multiplayer lobbies
#2088 [23:06] <Andrio> Taifens, you might need to wait and try again, or contact Mojang
#2089 [23:06] <Andrio> ??> Taifens login/throttle
#2090 [23:06] <Mightyena> Taifens: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2091 [23:06] <Mightyena> Taifens: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#2092 [23:06] <Taifens> its been 3 days
#2093 [23:06] <Taifens> dosent even reconize my email
#2094 [23:07] * hannah [webchat@c-73-69-119-76.hsd1.nh.comcast.net] has quit. (Quit: webchat.esper.net)
#2095 [23:07] <Andrio> Taifens, how do you know that?
#2096 [23:07] <Taifens> i been in circles of forgot email and forgot passwords
#2097 [23:07] <MxCharly> Andrio Error! E-mail or password unknown.
#2098 [23:07] <ThatOneBuddhist> I need some help with skins not showing up on multiplayer lobbies
#2099 [23:07] <MxCharly> that's what appears
#2100 [23:07] <Taifens> tryed doing the just enter email to reset password and teyed all of them to no help
#2101 [23:09] <ThatOneBuddhist> I need some help with skins not showing up on multiplayer lobbies?
#2102 [23:09] <Taifens> it could just be the server
#2103 [23:10] <Taifens> welp im bouncing nothing can be done :'c
#2104 [23:10] <Taifens> welp im bouncing nothing can be done :'c
#2105 [23:10] * Taifens [webchat@104.189.76.53] has left #minecrafthelp
#2106 [23:10] <ThatOneBuddhist> It works for me but it doesn't work for my friend. So I'm trying to get some help with it
#2107 [23:14] <Aj> See ya guys Nothing can be done all I can do is wait for my bug to be fixed.
#2108 [23:14] * Aj [webchat@c-98-214-137-74.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#2109 [23:14] * DIEGO [webchat@c-73-255-95-101.hsd1.tx.comcast.net] has joined #minecrafthelp
#2110 [23:14] <DIEGO> hey
#2111 [23:14] <DIEGO> can i have some help
#2112 [23:15] <DIEGO> my minecraft is getting stuck on loading
#2113 [23:15] * kmall [webchat@c-76-120-232-2.hsd1.va.comcast.net] has joined #minecrafthelp
#2114 [23:16] <kmall> Is there a way i can refund my java version and instead purchase the windows 10 version? Or migrate somehow? It was only purchased about 20 minutes ago
#2115 [23:16] <ThatOneBuddhist> ? Can I get some assistance here?
#2116 [23:17] <DIEGO> i dont think any ones their
#2117 [23:18] * UmenPapanoida1 [webchat@cpe-172-249-146-106.socal.res.rr.com] has joined #minecrafthelp
#2118 [23:18] <ThatOneBuddhist> Hello?
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#2120 [23:20] <UmenPapanoida1> Hello
#2121 [23:20] <UmenPapanoida1> can anyone help me with an issue im having with Minecraft?
#2122 [23:21] <UmenPapanoida1> Minecraft isn't working in VR for me. I just bought an ocolous rift
#2123 [23:21] <UmenPapanoida1> oculus rift*
#2124 [23:21] <UmenPapanoida1> an error keeps popping up
#2125 [23:21] <UmenPapanoida1> I purchased the java minecradft
#2126 [23:21] <UmenPapanoida1> and that didn't solve anything
#2127 [23:22] <UmenPapanoida1> I also purchased the windows 10 Microsoft through the windows App Store, but that didn't do anything, either
#2128 [23:23] * Yoshua [webchat@dsl-189-166-149-159-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#2129 [23:24] <Yoshua> I have the "Unable to connect to the world problem" please help
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#2131 [23:39] <DIEGO> any one their
#2132 [23:44] * GalaxyPotato [webchat@47.187.79.135] has joined #minecrafthelp
#2133 [23:45] <GalaxyPotato> im playing the game and im getting a message acting about mc demo mode and to purchase or continue playing even though ive had the game for years. what is this?
#2134 [23:48] * More [webchat@red170.84.131.001-tl.cetl.com.ar] has joined #minecrafthelp
#2135 [23:48] <More> Hola!
#2136 [23:48] <More> necesito ayuda
#2137 [23:49] <More> https://paste.ubuntu.com/p/YjHpYxSVDh/
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