#1 [00:02] * Yoshua [webchat@dsl-189-166-149-159-dyn.prod-infinitum.com.mx] has quit. (Quit: webchat.esper.net)
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#3 [00:13] * ultraminecraftepic012983476 [webchat@c-68-38-193-41.hsd1.in.comcast.net] has joined #minecrafthelp
#4 [00:15] <ultraminecraftepic012983476> everytime i open minecraft launcher and press play, a window pops up saying "fatal error; unable to create the java virtual machine".
#5 [00:18] * ultraminecraftepic012983476 [webchat@c-68-38-193-41.hsd1.in.comcast.net] has quit. (Quit: webchat.esper.net)
#6 [00:46] * Nova [webchat@cpe-108-167-85-85.natcky.res.rr.com] has joined #minecrafthelp
#7 [00:47] <Nova> it keeps giving me this message;
#8 [01:21] * Nubagrain [webchat@47-144-243-168.lsan.ca.frontiernet.net] has joined #minecrafthelp
#9 [01:22] <Nubagrain> Recently found out that my super old account was stolen and taken over by another user and changed the name to Dorin2 instead of Nubagrain.
#10 [01:23] <Nubagrain> Is there anything I can do other than email mojang about it (have already contacted)
#11 [01:30] * Nubagrain [webchat@47-144-243-168.lsan.ca.frontiernet.net] has quit. (Quit: webchat.esper.net)
#12 [01:43] * Jimbo [webchat@cpe-98-146-192-190.natnow.res.rr.com] has joined #minecrafthelp
#13 [01:43] <Jimbo> Anyone on that can help me
#14 [01:43] <Jimbo> Anyone on that can help me
#15 [01:44] * Jimbo [webchat@cpe-98-146-192-190.natnow.res.rr.com] has left #minecrafthelp
#16 [02:01] * jordy [webchat@c49-177-218-130.chirn3.vic.optusnet.com.au] has joined #minecrafthelp
#17 [02:03] <jordy> having issue connection to a relm when using my home internet i get this error Exception: java.io.IOException: An existing connection was forcibly closed by the remote host.
#18 [02:03] <jordy> but when i hotspot with my phone i dont have an issue
#19 [02:04] * SpaceKillz [webchat@24.115.227.96.res-cmts.eph.ptd.net] has joined #minecrafthelp
#20 [02:08] <SpaceKillz> Hello! i have been trying to log into minecraft and i have been not able to log in. I put the right email and right password and have tried multiple accounts, i have already contacted them 24 hours ago in email. and still have not been contacted. So i decided to go here.
#21 [02:19] * c003y [~nes@69.17.188.160] has quit. (Ping timeout: 190 seconds)
#22 [02:30] <SpaceKillz> i mean i haven't tried multiple accounts i meant "multiple logins", sorry if i confused you
#23 [02:38] * Legui [webchat@181-23-238-74.speedy.com.ar] has joined #minecrafthelp
#24 [02:39] * BurlierTomcat45 [webchat@67.189.19.232] has joined #minecrafthelp
#25 [02:40] <BurlierTomcat45> While playing the camera control suddenly stopped working. My mouse works to navigate every menu and on my desktop, but does not move the camera even when loaded into a new world.
#26 [02:40] <VADemon> SpaceKillz: was your password an easy one?
#27 [02:40] <BurlierTomcat45> No?
#28 [02:41] <SpaceKillz> Umm yes
#29 [02:41] <SpaceKillz> but i just changed it
#30 [02:41] <SpaceKillz> To an easy one
#31 [02:41] <SpaceKillz> But no one will get in cause i have security questions set
#32 [02:41] <VADemon> Try to login on the website/reset password there. If it doesnt work and your acc was stolen - rip account
#33 [02:41] <SpaceKillz> I have already done that
#34 [02:42] <SpaceKillz> at least 5 times
#35 [02:42] <VADemon> I have been banned from Mojang API and by the way also from logging in with my credentials multiple times
#36 [02:42] <Legui> Hello! I`ve a log in problem. I`ve been trying to log in on my account but it didn`t work. I`ve waited 30 mins up to 1 day before loggin in again but the problem is still there. Also, i changed my password. Could someone help me pls?
#37 [02:42] * BurlierTomcat45 [webchat@67.189.19.232] has quit. (Client Quit)
#38 [02:42] <SpaceKillz> rip
#39 [02:43] <VADemon> nice one mojang
#40 [02:43] <VADemon> though i just logged in
#41 [02:44] <SpaceKillz> What actually?
#42 [02:53] * UmenPapanoida1 [webchat@cpe-172-249-146-106.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#43 [03:00] * Lord_of_Life_ [~Lord@77.28.172.114] has quit. (Ping timeout: 190 seconds)
#44 [03:02] * Lord_of_Life [~Lord@77.28.173.224] has joined #minecrafthelp
#45 [03:02] * Eurakylon [webchat@ip5f5aeee8.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#46 [03:04] * hi_peoples [webchat@110-175-10-27.static.tpgi.com.au] has joined #minecrafthelp
#47 [03:04] <hi_peoples> hello
#48 [03:04] <hi_peoples> does anyone see me
#49 [03:04] * ivan [~ivan@static.38.6.217.95.clients.your-server.de] has quit. (Quit: Leaving)
#50 [03:05] <hi_peoples> my question is: i am unable to log into mojang, and it doesnt show an error message
#51 [03:05] <hi_peoples> what can i do
#52 [03:05] <hi_peoples> my wifi is fast
#53 [03:05] <hi_peoples> but i cannot log in
#54 [03:06] * hi_peoples [webchat@110-175-10-27.static.tpgi.com.au] has quit. (Client Quit)
#55 [03:07] * ivan [~ivan@static.38.6.217.95.clients.your-server.de] has joined #minecrafthelp
#56 [03:09] <SpaceKillz> ok im sorry i cannot wait for this im too impatient sorry
#57 [03:09] <SpaceKillz> ima go
#58 [03:10] <SpaceKillz> and wait for a response for a email
#59 [03:10] <SpaceKillz> bye
#60 [03:10] * SpaceKillz [webchat@24.115.227.96.res-cmts.eph.ptd.net] has quit. (Quit: webchat.esper.net)
#61 [03:33] * veks101010 [webchat@178-223-163-93.dynamic.isp.telekom.rs] has joined #minecrafthelp
#62 [03:34] <veks101010> does anybody know how i can fix "exit code 1"
#63 [03:37] <veks101010> ?
#64 [04:09] * Brad [webchat@b01898f5.bb.sky.com] has joined #minecrafthelp
#65 [04:09] <Brad> Hello,
#66 [04:09] <Brad> I have bought the wrong edition of Minecraft and am worried that I will not get refunded in time to play the right edition
#67 [04:28] * Thespottedquoll_ [webchat@241.23.215.218.dyn.iprimus.net.au] has joined #minecrafthelp
#68 [04:29] <Thespottedquoll_> Hello so I accidentally deleted my world on pocket edition on iOS and I worked really hard on it I was just wondering if there is anyway to get it back?
#69 [04:30] * Thespottedquoll_ [webchat@241.23.215.218.dyn.iprimus.net.au] has quit. (Client Quit)
#70 [04:34] * Jerry [webchat@76.8.147.21] has quit. (Quit: webchat.esper.net)
#71 [04:38] * sultan [webchat@212.62.111.166] has joined #minecrafthelp
#72 [04:38] <sultan> hello
#73 [04:38] <sultan> i have a problem
#74 [04:38] <sultan> i cant log in
#75 [04:38] <sultan> every time i try to log
#76 [04:38] <sultan> it says that my email is invalid
#77 [04:39] * sultan [webchat@212.62.111.166] has quit. (Client Quit)
#78 [04:40] * James [webchat@cpe-120-152-142-228.nb04.nsw.asp.telstra.net] has joined #minecrafthelp
#79 [04:41] <James> My minecraft world has disappeared from my menu and I don't know how to get it back. How do i retrieve a missing minecraft world?
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#81 [04:54] * Lord_of_Life [~Lord@77.28.173.224] has joined #minecrafthelp
#82 [05:00] * xShot_Bro [webchat@42.115.105.115] has joined #minecrafthelp
#83 [05:00] <xShot_Bro> Help, I can't receive emails from Mojang requesting to reset my 2FA
#84 [05:01] <xShot_Bro> I keep requesting it but it's not showing up in my inbox
#85 [05:03] * xShot_Bro [webchat@42.115.105.115] has quit. (Client Quit)
#86 [05:04] * Pyqmin [webchat@ip4da1cb70.direct-adsl.nl] has joined #minecrafthelp
#87 [05:04] * Racoon [webchat@60.224.105.75] has joined #minecrafthelp
#88 [05:05] <Pyqmin> hi i need help with my game cuz every time i start the game it starts loading but at the last moment it just stops
#89 [05:06] <Racoon> I cannot change my username, every time I try it I get "Pages Unresponsive"
#90 [05:08] * Superfisk [webchat@c83-249-81-80.bredband.comhem.se] has joined #minecrafthelp
#91 [05:10] <Superfisk> I cant login to or migrate my account from 2011. Any tips? The'forgot my password' function is not working. I have acess to my old email and my transaction ID
#92 [05:10] * xShot_Bro [webchat@42.115.105.115] has joined #minecrafthelp
#93 [05:10] <xShot_Bro> I'm not receiving emails to reset my 2FA
#94 [05:11] * Hugo [webchat@220-244-164-197.static.tpgi.com.au] has joined #minecrafthelp
#95 [05:11] * Tailz [webchat@p4FE0A92A.dip0.t-ipconnect.de] has joined #minecrafthelp
#96 [05:11] * xshot_bro0 [webchat@42.115.105.115] has joined #minecrafthelp
#97 [05:11] <Hugo> Whenever i open my minecraft the launcher is just a grey screen? Please help.
#98 [05:11] <xshot_bro0> im not receiving the email that allows me to change my security questions
#99 [05:12] * xshot_bro0 [webchat@42.115.105.115] has quit. (Client Quit)
#100 [05:13] * Tailz [webchat@p4FE0A92A.dip0.t-ipconnect.de] has quit. (Client Quit)
#101 [05:13] * Pyqmin [webchat@ip4da1cb70.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
#102 [05:14] * Newbie1 [webchat@28.red-81-40-214.staticip.rima-tde.net] has joined #minecrafthelp
#103 [05:16] <Newbie1> hi, i have bought my MC account a lot of years ago... now i want to play again, i have remembered the gmail account that i had linked to it and i have reset my account password. But i join my profile and it ask me for SQ, i click that i don't remember them and it redirect me to Mojang login, where i put the new password i just put and it's not corr
#104 [05:16] <Newbie1> ect... what do i do.... :(
#105 [05:17] * Racoon [webchat@60.224.105.75] has quit. (Quit: webchat.esper.net)
#106 [05:18] <Hugo> Whenever i open my minecraft the launcher is just a grey screen? Please help.
#107 [05:20] * iysvitor [webchat@177-54-77-54.static.artelecom.com.br] has joined #minecrafthelp
#108 [05:20] <iysvitor> Hi i need help
#109 [05:21] * iysvitor [webchat@177-54-77-54.static.artelecom.com.br] has quit. (Client Quit)
#110 [05:22] * xShot_Bro [webchat@42.115.105.115] has quit. (Quit: webchat.esper.net)
#111 [05:22] * Hugo [webchat@220-244-164-197.static.tpgi.com.au] has quit. (Quit: webchat.esper.net)
#112 [05:23] * Jacob [webchat@cpe-101-164-36-107.cxui-cr-103.cht.nsw.bigpond.net.au] has joined #minecrafthelp
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#114 [05:31] <Greymagic27> Newbie1, Hey. First, let's make sure no software on your PC is causing the issue. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#115 [05:31] <Greymagic27> ??> Newbie1 tools/hjt
#116 [05:31] <Mightyena> Newbie1: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#117 [05:31] <Mightyena> Newbie1: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#119 [06:04] * James [webchat@cpe-120-152-142-228.nb04.nsw.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#120 [06:19] * roy [webchat@ip51cd5359.adsl-surfen.hetnet.nl] has joined #minecrafthelp
#121 [06:20] <roy> hello my name is roy I canot go in Minecraft my java doesn't work please help
#122 [06:21] <roy> ???
#123 [06:23] * roy [webchat@ip51cd5359.adsl-surfen.hetnet.nl] has quit. (Client Quit)
#124 [06:28] * Rabbit [webchat@host-195-214-178-65.reverse.superonline.net] has joined #minecrafthelp
#125 [06:28] <Rabbit> hi
#126 [06:28] <Rabbit> anyone ?
#127 [06:29] * Rabbit [webchat@host-195-214-178-65.reverse.superonline.net] has quit. (Client Quit)
#128 [06:33] * Scrippycorn [webchat@ip-212-239-221-191.dsl.scarlet.be] has joined #minecrafthelp
#129 [06:33] * Scrippycorn [webchat@ip-212-239-221-191.dsl.scarlet.be] has quit. (Client Quit)
#130 [06:37] * ChuckleNuts [webchat@5ec00cfd.skybroadband.com] has joined #minecrafthelp
#131 [06:38] <ChuckleNuts> Hey guys! I was wondering if anyone would be able to help me with an issue i'm having
#132 [06:43] * ChuckleNuts [webchat@5ec00cfd.skybroadband.com] has quit. (Quit: webchat.esper.net)
#133 [06:44] * monkstownman [webchat@dhcp-892b94b8.ucd.ie] has joined #minecrafthelp
#134 [06:46] <monkstownman> hi... I have setup a minecraft server java 1.14.2 which is working well ... I have java clients connecting to it from windows and mac... can you tell me if it is possible for the client from android to connect to this server?
#135 [06:47] <monkstownman> or does is only work with Xbox
#136 [07:05] * Lman [webchat@pw126182075171.27.panda-world.ne.jp] has joined #minecrafthelp
#137 [07:05] <Lman> I cant log in
#138 [07:05] <Lman> Andrio yes I can log in to Mojang
#139 [07:06] <Lman> but when I go to Minecraft.net it and I type everything in it wont log me in it just stays on that page
#140 [07:06] <Lman> and when I try to log in the laucher it says wrong email or password
#141 [07:10] * joeyzed [webchat@cpc78517-basf13-2-0-cust168.12-3.cable.virginm.net] has joined #minecrafthelp
#142 [07:12] <joeyzed> Hi there - my issue is as follows. On Minecraft Bedrock edition on Xbox. I put down a Nether portal and went through it. Now, when I come back to the overworld it spawned a portal like 200 blocks away. Now, even though I go through the portal I built, I come back OUT at the one 200 blocks away. I have tried deleting the new portal but it just remak
#143 [07:12] <joeyzed> es it. Any ideas on how to fix?
#144 [07:17] * XaN [webchat@88-87-121-170-static.bbbell.com] has joined #minecrafthelp
#145 [07:18] <XaN> Hi, I have an old account from 2011, I bought Minecraft at the time but can't wrap my head around the migration thing, it says I already migrated the account but I did not.
#146 [07:19] <Newbie1> i have already sent Greymagic27 Mightyena you the info
#147 [07:19] * ali [webchat@ip54540687.adsl-surfen.hetnet.nl] has joined #minecrafthelp
#148 [07:20] * Newbie1 [webchat@28.red-81-40-214.staticip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#149 [07:20] <ali> I deleted my old minecraft data and everything from my computer because it was crashing and had multiple copies of minecraft for some reason. so I decided to redownload and then retry minecraft. did that and minecraft doesn't work pls help
#150 [07:22] * mrcuddles2001 [webchat@host109-153-104-96.range109-153.btcentralplus.com] has joined #minecrafthelp
#151 [07:23] <mrcuddles2001> I lost my email for my account so i cannot update my minecraft account to mojang, and need to change to my current email
#152 [07:24] * ali [webchat@ip54540687.adsl-surfen.hetnet.nl] has quit. (Client Quit)
#153 [07:24] * monkstownman [webchat@dhcp-892b94b8.ucd.ie] has quit. (Quit: webchat.esper.net)
#154 [07:26] * mrcuddles2001 [webchat@host109-153-104-96.range109-153.btcentralplus.com] has quit. (Client Quit)
#155 [07:26] * Badsterlsey [webchat@atc238.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#156 [07:26] <Badsterlsey> Hi, I have a problem with my minecraft account. For about 6 months I did not play a minecraft and for some time I wanted to play, unfortunately, when I log in, I get a bad e-mail or password. What should I do?
#157 [07:27] * GauteHH_ [webchat@50.3.212.193.static.cust.telenor.com] has quit. (Quit: webchat.esper.net)
#158 [07:28] <Badsterlsey> Hi, I have a problem with my minecraft account. For about 6 months I did not play a minecraft and for some time I wanted to play, unfortunately, when I log in, I get a bad e-mail or password.
#159 [07:34] * emilhan [webchat@h79-138-7-132.cust.a3fiber.se] has joined #minecrafthelp
#160 [07:34] <emilhan> HI
#161 [07:35] * joeyzed [webchat@cpc78517-basf13-2-0-cust168.12-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#162 [07:35] <emilhan> I have a problem whit my minecraft. When i start the game its starts freezing and crashes sometimes.
#163 [07:36] <emilhan> So can i get some help?
#164 [07:36] * thesnakegamer978 [webchat@cpc97210-walt22-2-0-cust10.13-2.cable.virginm.net] has joined #minecrafthelp
#165 [07:37] <thesnakegamer978> hi, every time i try starting the game it will crash/freeze and i when i went to look for crash report there is none
#166 [07:41] * thesnakegamer978 [webchat@cpc97210-walt22-2-0-cust10.13-2.cable.virginm.net] has quit. (Client Quit)
#167 [07:54] * jhacseroblox [webchat@190.235.228.58] has joined #minecrafthelp
#168 [07:56] <jhacseroblox> mi minecraft no me abre y me aparece esto
#169 [07:57] * jhacseroblox [webchat@190.235.228.58] has quit. (Client Quit)
#170 [08:13] * Risen90 [webchat@83-93-161-197-dynamic.dk.customer.tdc.net] has joined #minecrafthelp
#171 [08:14] * Lman [webchat@pw126182075171.27.panda-world.ne.jp] has quit. (Quit: webchat.esper.net)
#172 [08:16] <Risen90> I think Mojang has lost/deleted my account somehow. The account was made YEARS ago and the last email I got was in 2011 to my email for "Someone requested a list of all users bound to this e-mail account." which it gives the user name, so I know the account existed under this name. I can't log in, and not getting password reset emails sent through.
#173 [08:16] <Risen90> The months of wait time on the support is a joke and I refuse to pay again for a game I already own. Any suggestions?
#174 [08:18] * joeyzed [webchat@cpc78517-basf13-2-0-cust168.12-3.cable.virginm.net] has joined #minecrafthelp
#175 [08:18] * matt3 [webchat@202-142-58-115.tpgi.com.au] has joined #minecrafthelp
#176 [08:18] * joeyzed [webchat@cpc78517-basf13-2-0-cust168.12-3.cable.virginm.net] has quit. (Client Quit)
#177 [08:19] <matt3> when ever I try to download Minecraft I get this message "Failed to load URL mojang://launcher/index.html with error ERR_FAILED (-2)." and I have tried everything and nothing has worked what do I do?
#178 [08:25] * emilhan [webchat@h79-138-7-132.cust.a3fiber.se] has quit. (Quit: webchat.esper.net)
#179 [08:29] * Grenade [webchat@astrasbourg-652-1-226-122.w86-235.abo.wanadoo.fr] has joined #minecrafthelp
#180 [08:29] * Risen90 [webchat@83-93-161-197-dynamic.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#181 [08:31] <Grenade> hey, i need help for my minecraft account, i'm stay on the demo of java i don't now what ca i do, i try the solution writes on the page for this, but nada
#182 [08:32] <Grenade> according to i don't have account minecraft but it's wrong
#183 [08:33] <Grenade> purchase*
#184 [08:34] * smokkie [webchat@cpc89770-stok19-2-0-cust1842.1-4.cable.virginm.net] has joined #minecrafthelp
#185 [08:34] <smokkie> i bought minecraft yesterday and i cant log in
#186 [08:36] * smokkie [webchat@cpc89770-stok19-2-0-cust1842.1-4.cable.virginm.net] has quit. (Client Quit)
#187 [08:43] <Greymagic27> Grenade, Hey. Do you have an email confirming that you bought the game?
#188 [08:46] * Enudoran [webchat@88.215.45.113] has joined #minecrafthelp
#189 [08:47] <Enudoran> Hello there.
#190 [08:47] <Enudoran> Was directed here by an automatic email to a support question, so maybe you can already help me with a Realms related question (2 actually).
#191 [08:48] <Enudoran> Can I add players to a Realm via Browser? I will not have access to the game proper for about 3 weeks and might need to add players.
#192 [08:48] <Greymagic27> Enudoran, Hi. I don't think there is a way to add people via browser right now
#193 [08:49] <Enudoran> Thanks, Greymagic27.
#194 [08:49] <Enudoran> Can I appoint active users to be able to add new ones? They will have access to the game at that time.
#195 [08:50] <Greymagic27> Enudoran, Right now you can't make anyone else able to apoint users either
#196 [08:50] * Pigglez [webchat@75.35.116.243] has joined #minecrafthelp
#197 [08:50] <Enudoran> Thanks for the info, Greymagic27. Have a nice day!
#198 [08:50] <Greymagic27> You as well! :)
#199 [08:50] <Greymagic27> You as well! :)
#200 [08:51] * Enudoran [webchat@88.215.45.113] has left #minecrafthelp
#201 [08:54] <Pigglez> So I have this problem less often after I reinstalled java but it still happens every now and then. As soon as I start every time I get the warning "Skipping bad option: lastServer:" and then I will get fatal errors java.lang.NullPointerException and soon after my game crashes with exit code -805306369. I have tried: Repairing the game, completely
#202 [08:54] <Pigglez> uninstalling and reinstalling it, uninstalling and reinstalling java, restarting/shutting down my pc. If anyone could help that would be great!
#203 [08:54] <Greymagic27> ??> Pigglez av/adwcleaner
#204 [08:54] <Mightyena> Pigglez: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#205 [08:54] <Mightyena> Pigglez: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#206 [08:55] <Pigglez> Sorry I forgot I also tried ADW Cleaner, that's my bad
#207 [08:55] <Greymagic27> ??> Pigglez tools/hjt
#208 [08:55] <Mightyena> Pigglez: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#209 [08:55] <Mightyena> Pigglez: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#210 [08:55] * Grenade [webchat@astrasbourg-652-1-226-122.w86-235.abo.wanadoo.fr] has joined #minecrafthelp
#211 [08:56] <Grenade> i think yes
#212 [08:56] * Christine [webchat@216.15.106.140] has joined #minecrafthelp
#213 [08:56] * Christine is now known as Guest5064
#214 [08:56] <Grenade> yes on instant gaming
#215 [08:56] <Guest5064> i need help with migrating to a new email address
#216 [08:57] <Greymagic27> ??> Grenade account/send-email
#217 [08:57] <Mightyena> Grenade: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#218 [08:57] <Mightyena> Grenade: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#219 [08:57] <Grenade> ok thank you
#220 [08:57] <Pigglez> https://paste.ubuntu.com/p/T7cDSR8tCn/
#221 [08:58] <Greymagic27> Disable player.me overlay
#222 [08:58] <Guest5064> i just wanna know what to do cause when changing my email i typed the wrong @ after it and now it wont let me try a new email
#223 [08:58] <Pigglez> Okay, I'll try that. Thank you!
#224 [08:58] <Greymagic27> ??> Guest5064 account/send-email
#225 [08:58] <Mightyena> Guest5064: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#226 [08:58] <Mightyena> Guest5064: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#227 [08:59] <Guest5064> idk my id or gift code cause i lost the ting
#228 [08:59] <Guest5064> thing*
#229 [08:59] <Greymagic27> Guest5064, Give as much information as you can
#230 [09:01] * Joewew [webchat@103.106.76.58] has joined #minecrafthelp
#231 [09:01] <Guest5064> well i was changing my email and typed the wrong one so i was wondering if after a certain amount of time if it like resets so i can send another to the right email
#232 [09:01] <Joewew> hi i got a problem
#233 [09:02] <Joewew> Failed to download file. Name: icon_16x16.png Exists: Nonexistent
#234 [09:02] <Greymagic27> ??> Joewew av/adwcleaner
#235 [09:02] <Mightyena> Joewew: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#236 [09:02] <Mightyena> Joewew: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#237 [09:02] <Pigglez> So I no longer have the issue of java.lang.NullPointerException but I still have "Skipping bad option: lastServer:" and Exit Code =805306369
#238 [09:03] <Pigglez> -805306369*
#239 [09:03] * Guest5064 [webchat@216.15.106.140] has quit. (Quit: webchat.esper.net)
#240 [09:03] <Joewew> ok i'll try that first Mightyena
#241 [09:03] * Pigglez [webchat@75.35.116.243] has quit. (Quit: webchat.esper.net)
#242 [09:05] * Firedogy [webchat@91.100.128.92.generic-hostname.arrownet.dk] has joined #minecrafthelp
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#244 [09:05] <Firedogy> So...-THREE MONTHS DELAY on support. What the hell Mojang D:
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#254 [09:15] * colton [webchat@c-24-1-6-149.hsd1.il.comcast.net] has joined #minecrafthelp
#255 [09:15] <colton> hello
#256 [09:15] <ivar91> hello
#257 [09:16] <ivar91> i'm having ptoblems startying upp my old account.
#258 [09:16] <XaN> Hi, I have an old account from 2011, I bought Minecraft at the time but can't wrap my head around the migration thing, it says I already migrated the account but I did not.
#259 [09:16] <ivar91> same here.
#260 [09:17] <colton> so i am trying to get my premium account back and i have an email of them but i cant find my transaction id
#261 [09:17] <colton> and i cant get reset password email
#262 [09:19] <ivar91> search your inbox for "Minecraft purchase complete"
#263 [09:19] * veks101010 [webchat@178-223-163-93.dynamic.isp.telekom.rs] has joined #minecrafthelp
#264 [09:20] <veks101010> does anybody have solution how to fix "exit code 1" crashing problem?
#265 [09:21] <colton> nope nothing man
#266 [09:21] <veks101010> damn
#267 [09:25] <Greymagic27> ??> veks101010 launcher/log-txt
#268 [09:25] <Mightyena> veks101010: We need to see your full launcher log, which is created in the game directory.
#269 [09:25] <Mightyena> veks101010: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#270 [09:26] * XaN [webchat@88-87-121-170-static.bbbell.com] has quit. (Quit: webchat.esper.net)
#271 [09:27] <colton> ???
#272 [09:27] <Greymagic27> colton, Only messages starting with your Username are for you (like this: "YourUsername, follow these instructions."). Please ignore any instructions not directed at you.
#273 [09:27] <Greymagic27> colton, See if this helps:
#274 [09:27] <Greymagic27> ??> colton account/trans-id
#275 [09:27] <Mightyena> colton: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#276 [09:28] * mennorovers [webchat@134.19.189.132] has joined #minecrafthelp
#277 [09:28] <colton> i have tryed all that
#278 [09:28] <colton> i cant find it
#279 [09:28] <Greymagic27> colton, I see. In that case, give them as much information as you can when you email them
#280 [09:29] * junebug23 [webchat@104-218-69-235.dynamic.allophone.net] has quit. (Quit: webchat.esper.net)
#281 [09:30] <mennorovers> Hi I can't seem to login to my minecraft account or minecraft.net, but i can login to my mojang account which states that I need to use the same password and email. I tried changing my minecraft password but it only changes my Mojang password?
#282 [09:31] <Greymagic27> mennorovers, Hey. As you've migrated your account you use your mojang password to login IIrc
#283 [09:31] <Greymagic27> What happens when you try to login?
#284 [09:32] * Griffus [webchat@cm-84.213.38.14.getinternet.no] has joined #minecrafthelp
#285 [09:32] <mennorovers> Its says the email or password is wrong. 2 days ago it worked tho :/
#286 [09:32] <Greymagic27> mennorovers, First, let's check that no software on your PC is causing the issue. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#287 [09:32] <Greymagic27> ??> mennorovers tools/hjt
#288 [09:32] <Mightyena> mennorovers: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#289 [09:32] <Mightyena> mennorovers: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#290 [09:34] <mennorovers> https://paste.ubuntu.com/p/SrqSRKnsKv/
#291 [09:35] <mennorovers> like this?
#292 [09:35] <Griffus> Hi, I can log onto Mojang.net, but Minecraft.net says my email is not in their systems, so I can't download the game or play it. I have the receit for bying the game in 2010, and I migrated my account like 5-6 years ago, so I could not do that again. Have sent them a mail about it, but is there anything more I can do? On Win10.
#293 [09:35] * Joewew [webchat@103.106.76.58] has quit. (Quit: webchat.esper.net)
#294 [09:35] <Greymagic27> mennorovers, Yep. I've got a few steps I'd like you to follow:
#295 [09:35] <Greymagic27> Remove nordVPN - Remove hamachi - remove avira
#296 [09:35] <Greymagic27> Griffus, Hey. I'd like to check that nothing on your PC is blocking you from logging in. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#297 [09:35] <Greymagic27> ??> Griffus tools/hjt
#298 [09:35] <Mightyena> Griffus: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#299 [09:35] <Mightyena> Griffus: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#300 [09:36] * mennorovers [webchat@134.19.189.132] has quit. (Quit: webchat.esper.net)
#301 [09:37] * Mohmmad [webchat@37.238.176.14] has joined #minecrafthelp
#302 [09:38] <Mohmmad> My account was mistakenly converted
#303 [09:38] * mennorovers [webchat@ip51cffce6.direct-adsl.nl] has joined #minecrafthelp
#304 [09:38] <Mohmmad> How i can back it
#305 [09:39] <Greymagic27> Mohmmad, Hey. Converted?
#306 [09:39] * mennorovers [webchat@ip51cffce6.direct-adsl.nl] has quit. (Client Quit)
#307 [09:39] <Mohmmad> change email
#308 [09:39] * mennorovers [webchat@ip51cffce6.direct-adsl.nl] has joined #minecrafthelp
#309 [09:39] <mennorovers> It worked thanks!
#310 [09:39] <Mohmmad> my account was changed
#311 [09:39] <Greymagic27> Mohmmad, Are you saying your account was hacked?
#312 [09:39] <Mohmmad> yes
#313 [09:39] <Greymagic27> mennorovers, No problem :)
#314 [09:39] <Greymagic27> ??> Mohmmad account/send-email
#315 [09:39] <Mightyena> Mohmmad: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#316 [09:39] <Mightyena> Mohmmad: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#317 [09:39] * mennorovers [webchat@ip51cffce6.direct-adsl.nl] has quit. (Client Quit)
#318 [09:40] <Mohmmad> my minecraft account was hacked changed email i want back the account to my email
#319 [09:40] <Mohmmad> To dispute the change follow this link https://account.mojang.com/dispute/emailchange/88d60f6ccf5043f5a9043776b36d5692
#320 [09:40] <Mohmmad> isnt work
#321 [09:41] <Mohmmad> hello
#322 [09:41] <Greymagic27> Mohmmad, Email mojang using the steps that Mightyena sent above
#323 [09:42] <Mohmmad> mojang sent to me link to back my account but isnt work
#324 [09:42] <Mohmmad> Email mojang using the steps that Mightyena sent above
#325 [09:42] <Mohmmad> This Link To dispute the change follow this link https://account.mojang.com/dispute/emailchange/88d60f6ccf5043f5a9043776b36d5692
#326 [09:43] <Greymagic27> Mohmmad, When did you send this email to mojang?
#327 [09:43] <Mohmmad> mojang sent it to me
#328 [09:43] <Mohmmad> when the hacker has change the email
#329 [09:43] <Greymagic27> Mohmmad, Mojang doesn't send emails to people. You have to send the email first
#330 [09:44] <Mohmmad> Greymagic27
#331 [09:45] <Greymagic27> Mohmmad, Yes?
#332 [09:45] <Mohmmad> Greymagic27 see https://paste.gg/p/anonymous/197f7842ac284ee5bbd6aebb8c516032
#333 [09:45] <Greymagic27> ??> Mohmmad account/send-email
#334 [09:45] <Mightyena> Mohmmad: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#335 [09:45] <Mightyena> Mohmmad: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#336 [09:45] <Mohmmad> did you see it?
#337 [09:45] <Greymagic27> Mohmmad, I did. Follow the steps Mightyena sent above to email mojang
#338 [09:46] <Mohmmad> I did it
#339 [09:46] <Greymagic27> Mohmmad, Perfect! Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#340 [09:47] <Mohmmad> i want my email ::::::<
#341 [09:47] <colton> i hope i get something back
#342 [09:47] <Greymagic27> Mohmmad, Wait for a reply from mojang
#343 [09:48] <Mohmmad> How much time
#344 [09:48] <Greymagic27> Mohmmad, When todays date shows up here: https://help.mojang.com/customer/portal/articles/359446 you can expect a reply
#345 [09:48] * colton [webchat@c-24-1-6-149.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#346 [09:48] <Mohmmad> This is not help me
#347 [09:49] <Mohmmad> this not support me
#348 [09:49] <Greymagic27> Mohmmad, We are volunteers (we are not Mojang) who help with Java Edition technial issues, such as client crashes. We help with account issues when they're technical, such as VPN software loaded, but we cannont solve issues with your account.
#349 [09:50] <Mohmmad> OKAY
#350 [09:50] <Mohmmad> mojang support is bad
#351 [09:50] <Greymagic27> Mohmmad, I agree that the 3 month delay is ridiculous
#352 [09:51] <Mohmmad> yea
#353 [09:51] * veks101010 [webchat@178-223-163-93.dynamic.isp.telekom.rs] has quit. (Quit: webchat.esper.net)
#354 [09:51] <Mohmmad> okay see you soon
#355 [09:52] * Ahmed [webchat@37.238.176.14] has joined #minecrafthelp
#356 [09:52] <Ahmed> Ho
#357 [09:52] * Ahmed [webchat@37.238.176.14] has quit. (Client Quit)
#358 [09:53] <Mohmmad> fack
#359 [09:54] <Greymagic27> Mohmmad, Please keep it civil
#360 [09:55] <Mohmmad> shut up
#361 [09:55] <Mohmmad> i want help
#362 [09:55] <Greymagic27> ??> Mohmmad info/volunteer
#363 [09:55] <Mightyena> Mohmmad: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#364 [09:55] <Greymagic27> Mohmmad, As we're just volunteers, we can't help you with your account issue
#365 [09:55] <Mohmmad> shuuut up
#366 [09:56] <Greymagic27> mattym, thgilfodrol
#367 [10:00] <Mohmmad> kj
#368 [10:00] <Mohmmad> ??> Greymagic27 info/volunteer
#369 [10:00] <Mightyena> Greymagic27: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#370 [10:00] <Greymagic27> Mohmmad, Yes..
#371 [10:01] <Mohmmad> ??> Greymagic27 account/send-email
#372 [10:01] <Mightyena> Greymagic27: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#373 [10:01] <Mightyena> Greymagic27: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#374 [10:01] <Greymagic27> Mohmmad, Why are you sending me all this information?
#375 [10:01] <Mohmmad> ??> Greymagic27 account/send-email
#376 [10:01] <Mightyena> Greymagic27: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#377 [10:01] <Mightyena> Greymagic27: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#378 [10:01] <Mohmmad> ??> Greymagic27 account/send-email
#379 [10:01] <Mightyena> Greymagic27: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#380 [10:01] <Mightyena> Greymagic27: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#381 [10:01] <Mohmmad> ??> Greymagic27 account/send-email
#382 [10:01] * Absol kicked Mohmmad from #minecrafthelp (Reason: ohmmad :Stop spamming)
#383 [10:01] <Mightyena> Greymagic27: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#384 [10:01] <Mightyena> Greymagic27: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#385 [10:03] * Lman [webchat@65.99.84.24] has joined #minecrafthelp
#386 [10:03] * Lman [webchat@65.99.84.24] has quit. (Client Quit)
#387 [10:13] * candy [webchat@pool-100-7-13-45.rcmdva.fios.verizon.net] has joined #minecrafthelp
#388 [10:13] * Arthur_ [webchat@lfbn-1-9304-171.w86-237.abo.wanadoo.fr] has joined #minecrafthelp
#389 [10:14] <candy> Hello! I am having a problem where I cannot launch minecraft version 1.14.3 without it crashing. I am on a MacBook Version 10.10.5. Help?
#390 [10:14] <Greymagic27> candy, Hey. Let's take a look at your crash report:
#391 [10:14] <Greymagic27> ??> candy launcher/log-txt
#392 [10:14] <Mightyena> candy: We need to see your full launcher log, which is created in the game directory.
#393 [10:14] <Mightyena> candy: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#394 [10:15] <Arthur_> hello can you help me I buy minecraft and I can only play when demo thank you for your reply
#395 [10:15] <Greymagic27> ??> Arthur_ launcher/relog
#396 [10:15] <Mightyena> Arthur_: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
#397 [10:16] <candy> How do I find my .minecraft folder?
#398 [10:17] <Arthur_> thank you very much Mightyena
#399 [10:17] <Greymagic27> ??> candy win/.minecraft
#400 [10:17] <Mightyena> candy: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#401 [10:17] * Arthur_ [webchat@lfbn-1-9304-171.w86-237.abo.wanadoo.fr] has quit. (Client Quit)
#402 [10:19] * damix [webchat@143.187.28.93.rev.sfr.net] has joined #minecrafthelp
#403 [10:19] <damix> hi
#404 [10:19] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#405 [10:19] <Greymagic27> damix, Hey. How can we help?
#406 [10:19] <damix> ok
#407 [10:19] <damix> I can not understand if my account works or not
#408 [10:20] <Greymagic27> damix, What's the issue with it?
#409 [10:20] <damix> V
#410 [10:20] <damix> I can not understand if my account works or not
#411 [10:20] <Greymagic27> damix, What isn't working?
#412 [10:21] <damix> then I bought 2 compte of minecraft est all the two don't work
#413 [10:22] <Greymagic27> damix, What isn't working with them?
#414 [10:22] * damix [webchat@143.187.28.93.rev.sfr.net] has quit. (Client Quit)
#415 [10:22] <candy> Sorry, let me phrase this another way. How do I find my .minecraft folder on a Macbook OS X Yosemite. Help?
#416 [10:22] <Greymagic27> ??> candy mac/.minecraft
#417 [10:22] <Mightyena> candy: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#418 [10:22] <Greymagic27> candy, Sorry, I forgot you were a mac user
#419 [10:23] <candy> Its fine, I will try this! Thanks, will have that crash report soon.
#420 [10:30] * Teun [webchat@d50-98-160-217.bchsia.telus.net] has joined #minecrafthelp
#421 [10:30] <Teun> Hey
#422 [10:31] <Greymagic27> Teun, Hey. How can we help?
#423 [10:31] <Teun> I want to get my account back
#424 [10:31] <Teun> I didn’t play for 2 years
#425 [10:31] <Greymagic27> Teun, Have you emailed mojang support?
#426 [10:31] <Teun> Yes
#427 [10:31] <Greymagic27> Teun, Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#428 [10:32] <Teun> Oke thank you for the help
#429 [10:32] * OShea1824 [webchat@97-117-104-182.slkc.qwest.net] has joined #minecrafthelp
#430 [10:33] <OShea1824> I am trying to join a Xbox One Realm from my IOs Java Edition, but I can't figure it out. How do I do this?
#431 [10:33] * Teun [webchat@d50-98-160-217.bchsia.telus.net] has quit. (Client Quit)
#432 [10:34] <candy> Hello! Back again, here is the url of the page that the Ubuntu Pastebin sent me to: https://paste.ubuntu.com/p/zc5hvmVYmG/
#433 [10:35] * Robi [webchat@5adc8d72.bb.sky.com] has joined #minecrafthelp
#434 [10:35] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has quit. (Quit: Linux server is restarting. Reconnecting in a few moments. それでは、また。)
#435 [10:35] <Robi> hello there. i am here to get help with my minecraft beac
#436 [10:35] * Griffus [webchat@cm-84.213.38.14.getinternet.no] has quit. (Quit: webchat.esper.net)
#437 [10:36] <candy> could you help with that?
#438 [10:37] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#439 [10:37] <Robi> hello there. i am here to get help with my minecraft because when i click the shortcut the play screen comes up. and when i click the play button the next screen doesnt come up
#440 [10:38] * tedst [webchat@cli-5b7e24c2.wholesale.adamo.es] has joined #minecrafthelp
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#442 [10:40] <Robi> hello there. i am here to get help with my minecraft because when i click the shortcut the play screen comes up. and when i click the play button the next screen doesnt come up
#443 [10:40] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has joined #minecrafthelp
#444 [10:41] <Robi> #minecrafthelp
#445 [10:41] <Robi> hello there. i am here to get help with my minecraft because when i click the shortcut the play screen comes up. and when i click the play button the next screen doesnt come up
#446 [10:42] <Robi> hello there. i am here to get help with my minecraft because when i click the shortcut the play screen comes up. and when i click the play button the next screen doesnt come up
#447 [10:42] <Robi> hello there. i am here to get help with my minecraft because when i click the shortcut the play screen comes up. and when i click the play button the next screen doesnt come up
#448 [10:42] <Robi> hello there. i am here to get help with my minecraft because when i click the shortcut the play screen comes up. and when i click the play button the next screen doesnt come up
#449 [10:43] <Robi> hello there. i am here to get help with my minecraft because when i click the shortcut the play screen comes up. and when i click the play button the next screen doesnt come up
#450 [10:43] * Absol kicked Robi from #minecrafthelp (Reason: obi :Stop spamming)
#451 [10:44] * robi [webchat@5adc8d72.bb.sky.com] has joined #minecrafthelp
#452 [10:45] <robi> hello there. i am here to get help with my minecraft because when i click the shortcut the play screen comes up. and when i click the play button the next screen doesnt come up
#453 [10:45] * candy [webchat@pool-100-7-13-45.rcmdva.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#454 [10:47] <urielsalis> robi: can you stop spamming it?
#455 [10:47] <robi> i have said it 2
#456 [10:47] <urielsalis> robi: how long have you waited for it to come up?
#457 [10:47] <robi> waited for what to come up?
#458 [10:48] <urielsalis> robi: the game
#459 [10:48] * candy [webchat@pool-100-7-13-45.rcmdva.fios.verizon.net] has joined #minecrafthelp
#460 [10:48] <robi> oh the window?....i have waited at least 20mins
#461 [10:48] <urielsalis> ??> robi win/reinst
#462 [10:48] <Mightyena> robi: You may need to reinstall the locally installed files that Minecraft puts into place.
#463 [10:48] <Mightyena> robi: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#464 [10:51] <robi> thank you very much
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#466 [10:52] * Lolis_Hunter [webchat@89-180-148-214.net.novis.pt] has joined #minecrafthelp
#467 [10:52] <Lolis_Hunter> hi?
#468 [10:55] * Bjaef [webchat@188-183-139-243-cable.dk.customer.tdc.net] has joined #minecrafthelp
#469 [10:55] <Lolis_Hunter> When I try to get into Minecraft 1.14 an error message appears saying https://prnt.sc/om0ebz
#470 [10:56] <Bjaef> Greetings. my Minecraft gets stuck about 90% through the Mojang loading screen. This happened after I installed a mod and shader pack, (which is now uninstalled), and still happen after I reinstalled the game 5 times.
#471 [10:58] * vinny [webchat@host217-43-107-186.range217-43.btcentralplus.com] has joined #minecrafthelp
#472 [10:58] * Ahil [webchat@89-201-185-68.dsl.optinet.hr] has joined #minecrafthelp
#473 [10:59] <vinny> hello im experiencing a problem where nothing happens after i press login can anybody help?
#474 [11:00] <Ahil> I cannot log in to minecraft.net or minecraft in game, whenever i try to do so i get no error, simply nothing happens. However I can log in to Mojang and download game from there. Help
#475 [11:01] <Greymagic27> ??> Lolis_Hunter win/dxdiag
#476 [11:01] <Mightyena> Lolis_Hunter: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#477 [11:01] <Greymagic27> ??> Bjaef av/adwcleaner
#478 [11:01] <Mightyena> Bjaef: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#479 [11:01] <Mightyena> Bjaef: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#480 [11:01] <Bjaef> Oh that actually works?
#481 [11:01] <Greymagic27> ??> vinny tools/hjt
#482 [11:01] <Mightyena> vinny: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#483 [11:01] * Lolis_Hunter [webchat@89-180-148-214.net.novis.pt] has quit. (Quit: webchat.esper.net)
#484 [11:01] <Mightyena> vinny: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#485 [11:01] <Greymagic27> Ahil, Follow those steps as well ^
#486 [11:01] <Greymagic27> Bjaef, Yep. The tool actually works
#487 [11:02] <Bjaef> Huh, I thought the help threads I looked at were just being spammed with ads
#488 [11:03] * Bjaef [webchat@188-183-139-243-cable.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#489 [11:04] <vinny> here is the thing you asked for https://paste.ubuntu.com/p/f8BhW3MNYq/
#490 [11:04] <Greymagic27> ??> vinny win/hosts/edit
#491 [11:04] <Mightyena> vinny: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#492 [11:04] <Mightyena> vinny: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#493 [11:04] <Greymagic27> vinny, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
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#495 [11:07] <vinny> sorry I dont understand
#496 [11:07] * Ahil [webchat@89-201-185-68.dsl.optinet.hr] has joined #minecrafthelp
#497 [11:07] <Greymagic27> vinny, You need to access your windows host file and remove the two entries containing the word 'mojang'
#498 [11:07] <vinny> where's that
#499 [11:07] <Greymagic27> ??> vinny win/hosts/edit
#500 [11:07] <Mightyena> vinny: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#501 [11:07] <Mightyena> vinny: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#502 [11:08] <Lolis_Hunter> I have an error in my minecraft that when I open it in summer ~ 1.14 it tells me a warning that it crashed, I saw in a topic that was to send dxdiag here ?
#503 [11:08] <Greymagic27> Lolis_Hunter, Hey. That's correct, do you have a dxdiag handy?
#504 [11:09] * ivar91 [webchat@213-64-253-66-no92.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#505 [11:09] <Lolis_Hunter> yes
#506 [11:09] <vinny> ive done that now there is a notepad full of text
#507 [11:09] <Lolis_Hunter> https://paste.ubuntu.com/p/Fy32dVZYPR/
#508 [11:09] <Greymagic27> vinny, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#509 [11:10] <Ahil> where do i need to post hijackthis.log
#510 [11:10] <Greymagic27> ??> Ahil paste
#511 [11:10] <Mightyena> Ahil: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#512 [11:11] <Ahil> https://paste.ubuntu.com/p/FnpTDzCMbJ/
#513 [11:11] <Greymagic27> Lolis_Hunter, That PC is well below the needed specs for minecraft. Either buy a new GPU (if using a desktop PC) or look into buying a new PC all together https://help.mojang.com/customer/en/portal/articles/325948-minecraft-java-edition-system-requirements
#514 [11:11] <Greymagic27> ??> Ahil win/hosts/edit
#515 [11:11] <Mightyena> Ahil: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#516 [11:11] <Mightyena> Ahil: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#517 [11:11] <Greymagic27> Ahil, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#518 [11:12] <Lolis_Hunter> seriously so there's no way to play on it?
#519 [11:13] <Greymagic27> Lolis_Hunter, I'm afraid not.
#520 [11:14] <vinny> thanks it appears to be working fine
#521 [11:14] <Greymagic27> vinny, Make sure to change your minecraft password if you've not already
#522 [11:14] * robi [webchat@5adc8d72.bb.sky.com] has joined #minecrafthelp
#523 [11:14] <Ahil> i have done all the steps is that all?
#524 [11:14] <vinny> i have done thanks
#525 [11:15] <Greymagic27> Ahil, Yep. Make sure to change your minecraft password if you've not already
#526 [11:17] <robi> sorry guys. i have come back with another issue. when i open minecraft it says JAVA(TM) platform SE binary is not responding
#527 [11:17] <Greymagic27> robi, This issue is usually due to malware blocking the game from launching. Follow the steps Mightyena will send below to run a basic malware scan:
#528 [11:17] <Greymagic27> ??> robi av/adwcleaner
#529 [11:17] <Mightyena> robi: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#530 [11:17] <Mightyena> robi: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#531 [11:18] <Ahil> Thank you very much!
#532 [11:18] <robi> thanks
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#537 [11:22] <robi> where is the clean and repair button?
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#542 [11:33] * LenderGames [webchat@bl28-96-147.dsl.telepac.pt] has joined #minecrafthelp
#543 [11:33] <Hogzan> hello i have a problem and i cant log in the launcher says "Could not connect to server"
#544 [11:35] <LenderGames> I bought an account just now and tried to log into minecraft laucher but not from
#545 [11:36] * Yuvi [webchat@cpe-45-50-80-200.socal.res.rr.com] has joined #minecrafthelp
#546 [11:37] <Yuvi> Hey guys
#547 [11:37] <Yuvi> So I have Java edition Minecraft but I can get Win10 verison for free because I bought it in 2015
#548 [11:37] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has quit. (Ping timeout: 202 seconds)
#549 [11:37] <Yuvi> But it says my code has already been redeemed, what should I do?
#550 [11:38] <Yuvi> I have emailed Mojang already
#551 [11:38] <Yuvi> is that okay
#552 [11:39] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#553 [11:44] * chris [webchat@078132047114.public.t-mobile.at] has joined #minecrafthelp
#554 [11:45] <chris> every time i try to login this message apears "UnauthorizedOperationException"
#555 [11:46] <Yuvi> https://www.minecraftforum.net/forums/support/java-edition-support/2808823-it-looks-like-you-are-using-an-unsupported
#556 [11:46] * AKTheKnight [sid155133@hathersage.irccloud.com] has quit. (Ping timeout: 202 seconds)
#557 [11:46] <Yuvi> chris u are using a fake minecraft
#558 [11:46] <chris> no i have buyed it many years ago
#559 [11:47] <Yuvi> email mojang
#560 [11:47] * Hogzan [webchat@109.107.92.202] has quit. (Quit: webchat.esper.net)
#561 [11:47] <chris> i have changed it form my minecraft acc to mojang
#562 [11:48] <chris> ok
#563 [11:48] * AKTheKnight [sid155133@id-155133.hathersage.irccloud.com] has joined #minecrafthelp
#564 [11:48] <chris> every time i try to login this message apears "UnauthorizedOperationException"
#565 [11:49] <chris> i have buyed it many years ago
#566 [11:49] <chris> i have changed it form my minecraft acc to mojang
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#568 [11:52] * LenderGames [webchat@bl28-96-147.dsl.telepac.pt] has quit. (Quit: webchat.esper.net)
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#573 [11:58] <MaddenMaster2> hey my account was logged into and the name changed and wish to change it back but it says i have to wait 30 days
#574 [11:58] <MaddenMaster2> whatt do i do
#575 [11:58] * ojr [webchat@155.130.199.146.dyn.plus.net] has joined #minecrafthelp
#576 [12:00] <ojr> hi, i logged in to my old minecraft account which was created a few years ago, i logged out because my brother was logging into his and i now can't get back in.
#577 [12:00] * josefina1 [webchat@217-231-168-152.fibertel.com.ar] has joined #minecrafthelp
#578 [12:01] * cris1806 [webchat@42.5.76.188.dynamic.jazztel.es] has joined #minecrafthelp
#579 [12:01] <cris1806> hi, I have a problem related with a server
#580 [12:01] <cris1806> I can't enter now and idk why
#581 [12:02] <josefina1> Hello, yesterday morning I bought the minecraft java edition and it worked perfectly all day. Today I try to open it and it doesn't load correctly, it closes and it doesn't work
#582 [12:02] <josefina1> Hello, yesterday morning I bought the minecraft java edition and it worked perfectly all day. Today I try to open it and it doesn't load correctly, it closes and it doesn't work
#583 [12:02] * ojr [webchat@155.130.199.146.dyn.plus.net] has left #minecrafthelp
#584 [12:02] <cris1806> i really need help
#585 [12:02] <josefina1> same
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#591 [12:08] <reg2> I log into the system and it gives me invalid user/password. Changed PW twice and still 4 out of 5 times it will not let me log in
#592 [12:09] <reg2> this spans over the last three days
#593 [12:09] * amoMOLTAFET [webchat@2.177.250.214] has joined #minecrafthelp
#594 [12:09] <amoMOLTAFET> hello
#595 [12:10] <reg2> hello
#596 [12:11] <amoMOLTAFET> i want to login to my account in minecraft.net and also in the game (when i try to connect to hypixel it says : failed to login servers are down for maintence )
#597 [12:11] <amoMOLTAFET> and i cant login into any perm server
#598 [12:11] * vivian [webchat@okvlon0102w-lp140-02-184-147-159-245.dsl.bell.ca] has joined #minecrafthelp
#599 [12:11] <vivian> hello
#600 [12:11] <amoMOLTAFET> want to login to my account in minecraft.net and also in the game (when i try to connect to hypixel it says : failed to login servers are down for maintence )
#601 [12:12] <vivian> i need help
#602 [12:12] <amoMOLTAFET> me 2
#603 [12:12] <amoMOLTAFET> is there any helper ?
#604 [12:12] <reg2> not so far
#605 [12:13] <amoMOLTAFET> any helper ???????
#606 [12:14] * Yuvi [webchat@cpe-45-50-80-200.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#607 [12:14] <vivian> u guyss
#608 [12:19] * donathedog [webchat@178-223-163-93.dynamic.isp.telekom.rs] has joined #minecrafthelp
#609 [12:19] <donathedog> hi
#610 [12:19] * vivian [webchat@okvlon0102w-lp140-02-184-147-159-245.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#611 [12:19] <donathedog> Do you know way to fix the "exit code 1" problem?
#612 [12:20] <amoMOLTAFET> want to login to my account in minecraft.net and also in the game (when i try to connect to hypixel it says : failed to login servers are down for maintence )
#613 [12:21] <donathedog> Anybody here who can help?
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#616 [12:24] * VIPcraft1 [webchat@77-253-104-99.adsl.inetia.pl] has joined #minecrafthelp
#617 [12:25] <VIPcraft1> good morning, I need help in recovering an email to my account, which was established a long time ago.
#618 [12:26] <donathedog> I don't think there is anybody to help us right now :|
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#621 [12:27] * Fizzyfeet [webchat@host-92-25-145-171.as13285.net] has joined #minecrafthelp
#622 [12:27] <yu> hi i forget my account username and my password
#623 [12:27] <Ianua330> Hello. I have a player on my LAN vanilla 1.14 game that keeps having a reset. When I look at the files, his UUID is wrong. This doesn't happen everytime he plays just sometimes. He has a legal copy of the game
#624 [12:27] * jesus [webchat@c-67-167-232-177.hsd1.il.comcast.net] has joined #minecrafthelp
#625 [12:28] <jesus> hey my game constantly crashes no matter what i do
#626 [12:28] <Ianua330> If I rename the files, he gets his stuff back. It is really very frustrating
#627 [12:28] <Fizzyfeet> Hey, I tried to redeem my free Windows 10 version but it's saying it's already been redeemed?
#628 [12:29] * jesus [webchat@c-67-167-232-177.hsd1.il.comcast.net] has quit. (Client Quit)
#629 [12:29] <yu> hi i forget my username and my password from my account of 2012
#630 [12:30] * VIPcraft1 [webchat@77-253-104-99.adsl.inetia.pl] has quit. (Quit: webchat.esper.net)
#631 [12:32] * TheKaled [webchat@static-ip-cr20121627110.cable.net.co] has joined #minecrafthelp
#632 [12:32] <TheKaled> Hola
#633 [12:32] * Kyoel96 [webchat@modemcable105.132-131-66.mc.videotron.ca] has joined #minecrafthelp
#634 [12:32] * Lucky [webchat@agri-valley-services-66-211-82-149.avci.net] has joined #minecrafthelp
#635 [12:33] <TheKaled> i don't have response when I do "forgot password"
#636 [12:33] <Kyoel96> Hello, i want to ask if there's any tip someone found to fix the " Sorry, make sure you are only and try again ". I've been there before trying to fix it with someone, tried all the trick.. do i ned to wait an updat or ?
#637 [12:34] <donathedog> does anybody have problem with crashing
#638 [12:34] * Olivia [webchat@c-73-228-20-58.hsd1.nm.comcast.net] has joined #minecrafthelp
#639 [12:35] <Olivia> hello
#640 [12:35] <donathedog> hi
#641 [12:35] <TheKaled> i need help to restablish my password :c
#642 [12:35] <Olivia> ok i need help with a few different things
#643 [12:36] * TheKaled [webchat@static-ip-cr20121627110.cable.net.co] has quit. (Client Quit)
#644 [12:37] <donathedog> im having crashing problems
#645 [12:37] <Lucky> sorry for wasting yall time I fixed the crashng
#646 [12:38] <Kyoel96> im stuck with this " Sorry make sure you're online and try again " since they added the new launcher.. painfull
#647 [12:38] <Olivia> i cant get in to play
#648 [12:39] * bennett [webchat@65-183-151-207-dhcp.burlingtontelecom.net] has joined #minecrafthelp
#649 [12:39] <bennett> Hi I'm trying to migrate my account, haven't played in a long time. I can't remember my username, how can I recover it?
#650 [12:40] * Fizzyfeet [webchat@host-92-25-145-171.as13285.net] has quit. (Quit: webchat.esper.net)
#651 [12:40] <yu> hi i forget my username and my password from my account of 2012
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#653 [12:41] * mrfox2002 [webchat@cpc110361-king13-2-0-cust623.19-1.cable.virginm.net] has joined #minecrafthelp
#654 [12:41] <Adrien> Hi, i took "Dinosaur Explore" to my son on his switch, and skins off dinos and npc failed...
#655 [12:42] * Ianua330 [webchat@98.125.185.158] has quit. (Quit: webchat.esper.net)
#656 [12:42] * Bull [webchat@188-177-72-65-dynamic.dk.customer.tdc.net] has joined #minecrafthelp
#657 [12:42] <Adrien> skins are transparent
#658 [12:42] * bennett [webchat@65-183-151-207-dhcp.burlingtontelecom.net] has quit. (Client Quit)
#659 [12:42] <Bull> Can anyone help me out here?
#660 [12:43] <Adrien> i deleted pack et download again but same result... ideas ??
#661 [12:43] <mrfox2002> Hello, I have been having trouble launching Minecraft. Every time I launch it, the loading bar gets stuck at the end and then the game crashes. Here is the Dxdiag report : https://paste.ubuntu.com/p/f6TQfqkqrr/
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#663 [12:43] <Bull> I keep getting the same error code whenever I try launching minecraft
#664 [12:43] <Bull> Same as mrfox2002
#665 [12:43] <donathedog> #mrfox2002 same problem
#666 [12:43] <yu> hi i forget my username and my password from my account of 2012
#667 [12:43] <Bull> "Unable to update Minecraft native Launcher"
#668 [12:44] <mrfox2002> I can download the launcher fine and I've tried uninstalling and installing again and deleting the .minecraft folder and it still won't work
#669 [12:44] <Bull> Same and same
#670 [12:45] <donathedog> I have problem with "exit code 1"
#671 [12:45] <Bull> I even tried downloading the Minecraft.exe directly - but regardless, it still failed...
#672 [12:46] <Bull> Absol
#673 [12:46] <Bull> Andrio
#674 [12:46] <Bull> Espercorn
#675 [12:46] <Bull> GreyBot
#676 [12:46] <Bull> GreyVulpine
#677 [12:46] <Bull> Kealper
#678 [12:47] <Bull> Lord_Ralex
#679 [12:47] <Bull> Lutzee
#680 [12:47] <Bull> All of the above are 'Operators'...
#681 [12:47] <Bull> Anyone in here capable of actually providing some sort of support to this issue?
#682 [12:48] <Bull> Mightyena
#683 [12:48] <Bull> Morrolan
#684 [12:48] <Bull> urielsalis
#685 [12:48] <Bull> Wug
#686 [12:49] <donathedog> could somebody tell me how to fix problem with exit code 1
#687 [12:51] <donathedog> cmon
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#689 [12:52] * Slanker [webchat@c-98-194-125-45.hsd1.tx.comcast.net] has joined #minecrafthelp
#690 [12:52] <Slanker> hey
#691 [12:52] <Slanker> \
#692 [12:53] <Slanker> i need help
#693 [12:53] <Bull> Hi?
#694 [12:53] <Bull> Yeah, so do I
#695 [12:53] <Slanker> lmao
#696 [12:53] <Bull> Good luck with that
#697 [12:53] <Slanker> whats your problem ?
#698 [12:53] <Bull> Nobody in here is actively providing support
#699 [12:53] <Bull> The error code: "Unable to update Minecraft native launcher"
#700 [12:53] <Slanker> oh
#701 [12:53] <Bull> What about you?
#702 [12:53] <Slanker> well mine is that it wont let me log in
#703 [12:54] <Slanker> says invalid pass and email
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#705 [12:54] <Bull> Have you tried resetting your password?
#706 [12:54] <Slanker> yeah
#707 [12:54] <mrfox2002> It said, they're volunteer right? Let's be patient I'm sure someone will pop up eventually.
#708 [12:54] <Bull> Good thing you're positive...
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#710 [12:54] <Slanker> LMFAO
#711 [12:54] * VaroZz [webchat@28.red-81-40-214.staticip.rima-tde.net] has joined #minecrafthelp
#712 [12:55] <Bull> So far I've just wasted 20$ on a server and an hour trying to resolve this bullshit...
#713 [12:55] <Absol> Bull: Please keep it civil
#714 [12:55] <Bull> I am
#715 [12:55] <Bull> ??
#716 [12:55] <Slanker> LMFAO
#717 [12:55] <mrfox2002> I'm the admin of a 400 member discord for my game, trust me lmao positivity is just second nature now
#718 [12:55] <Slanker> gay
#719 [12:55] <Bull> lol, good on you man
#720 [12:55] <VaroZz> hi, need help, i just got my old account back after years. I want to edit my profile but ask me for SQ, but don't know them. So i click i forgot SQ, it redirect me to mojang but the new password i have just set doesn't work. What do i do?
#721 [12:55] <mrfox2002> And the people there are ruthless
#722 [12:56] <Bull> Absol How have my behaviour been inappropriate?
#723 [12:56] <Slanker> what you should do is go eat ass XD
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#725 [12:57] <Bull> mrfox2002 I'm sorry to hear that, I can feel the same way about my 2000 memebers Discord server sometimes... But this is a different situation
#726 [12:57] <Bull> Absol, How are you gon' play a brother like that?
#727 [12:57] <Bull> Just pop-in, say be nice, and then get the fuck out right after...??
#728 [12:57] * Absol kicked Bull from #minecrafthelp (Reason: ull :Keep it civilized, you are just a human being)
#729 [12:59] <mrfox2002> Is there someone available to help? Also I'm not surprised it's taking a while, That dxdiag report didn't look friendly
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#733 [13:10] <TheLemon> I can't log into my account to download the game everytime I hit log in my computer doesnt do anything
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#735 [13:11] <Lurks> TheLemon do you have any VPN on?
#736 [13:11] <Carmocio> Hello everyone
#737 [13:12] <TheLemon> No I do not
#738 [13:12] <TheLemon> Im trying it on a different browser to see if that helps
#739 [13:14] <Carmocio> New in Minecraft. I am trying to play a multi player game with my two kids. One is playing with an iPad and the other is playing on a PC (windows edition). They are in the same world and playing. They have "open lan" world. I am a Mac User with Jav Edition but I can't see the world to join in multiplayer. We are all in the same Home Wifi.
#740 [13:15] <Lurks> Carmocio java doesn't have crossplay
#741 [13:15] <Carmocio> Oh.... Thanks for your help...
#742 [13:16] <Carmocio> There is no other version for Mac users with no Windows installed?
#743 [13:16] <Carmocio> To crossplay with other platforms?
#744 [13:17] <Carmocio> Thanks for your help
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#746 [13:22] <Lurks> Carmocio nope, none for mac
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#748 [13:24] <Carmocio> Thanks Lurk
#749 [13:24] <Carmocio> Lurks
#750 [13:24] <Carmocio> Thanks
#751 [13:24] <Carmocio> Thanks
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#754 [13:28] <donathedog> does anybody know how I can fix "exit code 1" problem
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#756 [13:30] <donathedog> anybody???
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#758 [13:33] <Lurks> donathedog we need the rest of the log to see what's up, many error end in that
#759 [13:34] <donathedog> do you mean on output log
#760 [13:35] <Lurks> donathedog yes
#761 [13:36] * Totex04 [webchat@67.197-177-91.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#762 [13:38] <Totex04> i can only play demo. it doesn't recognize my email address. i create an new account but it doesn't work
#763 [13:38] <Totex04> sorry i speak french
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#765 [13:39] <Lego> Hello?
#766 [13:39] <Totex04> hello
#767 [13:39] <Lego> I am having connectivity issues
#768 [13:39] <Lego> where I keep getting logged off my realm
#769 [13:39] * Danny [webchat@99-22-216-13.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#770 [13:39] <Lego> the java exception one where it foricbly closes or something
#771 [13:39] <Lego> what do I do
#772 [13:40] <Lurks> Totex04 did you buy the game and played before 2012?
#773 [13:40] <Lego> no
#774 [13:40] <Danny> Hey I had an old minecraft account I even still have the paypal purchase transaction info. How do I go about getting my account ack
#775 [13:40] <Totex04> no i buy it after 2012
#776 [13:40] <Lego> Pee pee
#777 [13:40] <Lego> poo poo
#778 [13:40] <Totex04> haha
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#780 [13:41] <mrfox2002> I launch the game and then it gets stuck at this stage of loading, all the time
#781 [13:41] <mrfox2002> https://snag.gy/Mtge8N.jpg
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#783 [13:41] <mrfox2002> Here is the dxdiag
#784 [13:41] <mrfox2002> https://paste.ubuntu.com/p/f6TQfqkqrr/
#785 [13:42] <Lurks> ??> mrfox2002 av/adwcleaner
#786 [13:42] <Mightyena> mrfox2002: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#787 [13:42] <Mightyena> mrfox2002: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#788 [13:42] <Totex04> lurks?
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#790 [13:44] <mrfox2002> It's asked me to quarantine items, I assume I do so~?
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#793 [13:46] <Matoal> bruh why does my minecraft stop loading on the mojang screen when the bar is almost full
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#796 [13:46] <Alicia> I am trying to join my friends world, I have been joining perfectly fine. I was in his world earlier in the day and then I got off to go to work, I left my computer running and I came back and tried to join him and I got the message "The skin that you have equipped is from a content pack that is not allowed in multiplayer games. Multiplayer Rejecte
#797 [13:46] <Alicia> d Skin!" But I have no skins purchased, I am and have been using the starter skin 'Steve'. It was working fine an hour ago and now it suddenly doesn't work anymore.
#798 [13:47] <Lurks> ??> matoal av/adwcleaner
#799 [13:47] <Mightyena> matoal: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#800 [13:47] <Mightyena> matoal: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#801 [13:47] <SvenGoodboy> I had an account back in 2011 or so but haven't used it in a long time. I can't remember my username, but is there a way to find out?
#802 [13:47] <Lurks> Alicia this chat is for java edition only, your issue sounds like bedrock edition
#803 [13:47] <Alicia> I can't join my friends word, I says rejected skin but I'm using Steve?
#804 [13:48] <Alicia> How do I change to the other version for help.
#805 [13:48] <Lurks> Alicia i don't think they have 1
#806 [13:49] <Alicia> Do you know about my issue?
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#808 [13:49] <Lurks> Alicia unfortunately no, i haven't played that edition
#809 [13:49] <Alicia> It's just the windows 10 version
#810 [13:51] <Lurks> SvenGoodboy i think you have to contact mojang support with your transaction ID or gift code to recover your details to migrate, if you played with any friends, could ask them if they remember your username
#811 [13:51] <SvenGoodboy> Okay thanks Lurks
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#814 [13:53] <Alicia> So I am out of luck
#815 [13:54] <Matoal> I've done what was asked from me by downloading the malwarebytes adwcleaner and cleaning the computer and restarting.
#816 [13:54] <Matoal> so what do I do now?
#817 [13:54] <Alicia> Goodluck w bugs
#818 [13:54] <Lurks> Matoal try launching minecraft again
#819 [13:55] <Matoal> Thanks for the help it loads perfectly now :D
#820 [13:56] <Alicia> Am i not going to hear back for months? It says they are currently answering emails from May 29th.
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#822 [13:59] <Lurks> Alicia unfortunately yes
#823 [14:00] <Alicia> fantastic
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#825 [14:11] <Meropian> Hello/
#826 [14:11] <Meropian> ?
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#830 [14:19] <DopJr_YT> hi
#831 [14:20] <DopJr_YT> my question is why do not receive emails to change password
#832 [14:22] <Lurks> DopJr_YT could be any of these https://help.mojang.com/customer/portal/articles/542001
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#834 [14:23] <DopJr_YT> have already tried everything and it does not work I have also sent a couple of emails to the unanswered help system
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#836 [14:29] <stacks> I just downloaded the game on a mac and I press play it it wont open just says game crashed unexpectedly
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#838 [14:29] <stacks> i followed some advice on a thread and it didnt help
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#840 [14:38] <re1lrmbh> Fresh minecraft 1.14 install, fresh windows 10 install, fresh nvidia 1070 drivers installed. Minecraft and bundled java executables configured to use high-performance graphics. Complete system restart. After clicking "PLAY" from the Java edition launcher I get a runtime exception: GL_FRAMEBUFFER_INCOMPLETE_ATTACHMENT. No issues when using Intel int
#841 [14:38] <re1lrmbh> egrated graphics.
#842 [14:42] <Lurks> re1lrmbh discord overlay on?
#843 [14:47] <re1lrmbh> no discord involved
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#846 [15:01] <minecraftnowork> I'm trying to download minecraft 1.14.4, and it says "Unable to save download" whenever I attempt to download it. sometimes the file name changes, but it is always the same problem. I did not have any of the incompatible programs installed on my computer. I checked.
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#849 [15:02] <lincspaul> i have a java platform se not responing issue
#850 [15:02] * Arby [webchat@104.194.218.229] has joined #minecrafthelp
#851 [15:03] <lincspaul> hello
#852 [15:03] <minecraftnowork> hello
#853 [15:04] <lincspaul> i cannot load minecraft due to a java platfrom se not responding issue
#854 [15:04] <minecraftnowork> bruh im sorry im trying to get help here too
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#857 [15:05] <minecraftnowork> bruh moment ngl
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#860 [15:12] <Arby> Asking the users, is anyone else experiencing "invalid username or password" messages through the launcher despite that info being correct?
#861 [15:13] <Arby> I'm just wondering if I'm not the only one.
#862 [15:21] <Lurks> Arby, many have, could be a issue with 3rd party programs/website, that you might have used without knowing the risk
#863 [15:21] * Huntboe [webchat@c-73-31-223-64.hsd1.va.comcast.net] has joined #minecrafthelp
#864 [15:21] <Huntboe> My minecraft wont start/ load worlds
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#866 [15:22] <Lurks> ??> Huntboe launcher/log
#867 [15:22] <Mightyena> Huntboe: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
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#869 [15:24] <Huntboe> it didn't work
#870 [15:24] <Huntboe> it always just crashes
#871 [15:27] * donathedog [webchat@178-223-163-93.dynamic.isp.telekom.rs] has joined #minecrafthelp
#872 [15:28] <Huntboe> https://paste.ubuntu.com/p/kzGxrRFv2Q/
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#874 [15:30] <Lurks> Huntboe these guide and fixes should solve it https://bugs.mojang.com/browse/MCL-6550
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#877 [15:36] <Huntboe> nope didn't work
#878 [15:36] <Huntboe> do you have a number I can call
#879 [15:38] * aud [webchat@pool-74-96-102-163.washdc.fios.verizon.net] has joined #minecrafthelp
#880 [15:38] <aud> How do I fix Java SE crash on a Windows 8 system
#881 [15:39] <Huntboe> oh hi
#882 [15:39] <aud> it happens when I open a world
#883 [15:39] <aud> Hi
#884 [15:39] <Huntboe> I'm also trying to get help
#885 [15:39] <aud> Is there anyone able to help us?
#886 [15:40] <Huntboe> my minecraft just won't open and no one can figure it out
#887 [15:40] <Huntboe> wait
#888 [15:40] <Huntboe> I have the same problem you do
#889 [15:41] <aud> awesome i have no clue how to fix it
#890 [15:41] <Huntboe> same
#891 [15:41] <Huntboe> I'm on W 10 tho
#892 [15:41] <Lurks> ??> aud av/adwcleaner
#893 [15:41] <Mightyena> aud: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#894 [15:41] <Mightyena> aud: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#895 [15:42] <aud> okay thank you
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#900 [15:54] <aud> Hi so I used the computer cleaner and reset it what do I do now?
#901 [15:54] <donathedog> does somebody know how i could fix problem with exit code 1
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#903 [15:55] <Lurks> aud try running minecraft
#904 [15:55] <aud> alright
#905 [15:56] <aud> it happened again
#906 [15:56] <aud> the error message says Java(TM) Platform SE binary has stopped working
#907 [15:57] * Vitinho02 [webchat@bfb1b8df.virtua.com.br] has joined #minecrafthelp
#908 [15:57] <Lurks> aud do you have any anti-virus install and which are they?
#909 [15:58] <Vitinho02> no
#910 [15:58] <aud> I think I have AVG
#911 [15:58] <Vitinho02> hi
#912 [15:59] * Vitinho02 [webchat@bfb1b8df.virtua.com.br] has quit. (Client Quit)
#913 [16:00] <Lurks> aud AVG is a known software to cause issue with minecraft,remove or disable and try again https://minecraftirc.net/support-articles/known-incompatible-software/
#914 [16:00] <aud> okay
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#919 [16:05] <LouisFriend12> My account was randomly removed. I logged out and when i logged back in, my player name was gone and I could only play demo
#920 [16:05] <argh> Hi, I have a problem when playing on my realm-server. "internal exception java.io.ioexception an existing connection was forcibly closed by the remote host" pops up after like 20 seconds every time
#921 [16:05] <aud> So AVG wasn't the problem i removed it and still received the error message
#922 [16:06] * Lantario [webchat@99-116-7-6.lightspeed.gdrpmi.sbcglobal.net] has joined #minecrafthelp
#923 [16:06] <Lantario> Minecraft wont let me sign in!!! Im getting irritated. I have reset my password 4 times and the WEBSITE wont even do anything when i press login.... Any ideas to whats wrong?
#924 [16:07] * aud [webchat@pool-74-96-102-163.washdc.fios.verizon.net] has quit. (Client Quit)
#925 [16:08] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#926 [16:09] <Lurks> LouisFriend12 thats very strange, do you see your stuff when you login to account.mojang.com/me ?
#927 [16:09] * LouisFriend12 [webchat@c-73-4-144-92.hsd1.ma.comcast.net] has quit. (Quit: webchat.esper.net)
#928 [16:10] <Lurks> argh might be something too much going or unstable connection
#929 [16:10] <Lurks> Lantario are you using any VPN?
#930 [16:10] <argh> I have checked out the connection. Normal servers works perfectly
#931 [16:10] <argh> No vpn
#932 [16:10] * LouisFriend12 [webchat@c-73-4-144-92.hsd1.ct.comcast.net] has joined #minecrafthelp
#933 [16:11] <Lantario> Not using a VPN
#934 [16:12] <LouisFriend12> My account was randomly removed. When I log in, my player name was removed and I can only play demo. When I go to the profile on the website, it doesnt even show my players name and it says i dont have an account
#935 [16:12] <Lurks> argh try turning off the realm and on?
#936 [16:12] * argh [webchat@77.16.221.53.tmi.telenormobil.no] has quit. (Quit: webchat.esper.net)
#937 [16:12] <Lantario> And yes i can see my stuff when i log in there
#938 [16:12] <Lurks> Lantario have you used any strange minecraft websites or programs before?
#939 [16:12] <Lantario> nope!
#940 [16:13] * Brayden8 [webchat@c-71-224-70-236.hsd1.pa.comcast.net] has joined #minecrafthelp
#941 [16:13] * Slanker [webchat@c-98-194-125-45.hsd1.tx.comcast.net] has joined #minecrafthelp
#942 [16:13] <Slanker> hello
#943 [16:13] <LouisFriend12> Lurks
#944 [16:13] <Lantario> I have used twitch for modpacks before but i dont think that would affect this
#945 [16:13] * argh [webchat@77.16.50.163.tmi.telenormobil.no] has joined #minecrafthelp
#946 [16:13] <LouisFriend12> My account was randomly removed. When I log in, my player name was removed and I can only play demo
#947 [16:14] <argh> Lurks I've shut the realm off and on etc
#948 [16:14] <Slanker> i nned help homies
#949 [16:14] <LouisFriend12> my account was randomly removed
#950 [16:14] <Lurks> LouisFriend12 i think you have to contact mojang support with your transaction ID or gift code to recover it
#951 [16:14] <LouisFriend12> I dont have that
#952 [16:14] <Brayden8> I am using hamachi to connect to a server and it wont let me connect to the server. It either shows a blue sky then times out or shows me this error: internal exception: java.io.ioexception: an existing connection was forcibly closed by remote host
#953 [16:15] <LouisFriend12> I have proof that the account exists though
#954 [16:15] <Lantario> I wait for you to solve the other stuff then you can continue with my stuff Lurks
#955 [16:16] <Lurks> Brayden8 Hamachi is a known software to have problem with minecraft
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#957 [16:17] * Naomi0 [webchat@136.33.156.130] has joined #minecrafthelp
#958 [16:17] <Brayden8> do you know anything about the error: internal exception: java.io.ioexception: an existing connection was forcibly closed by remote host
#959 [16:17] <Lurks> Lantario ok, lets see if any strange program running that you don't know is running
#960 [16:17] <Lurks> ??> Lantario tools/hjt
#961 [16:17] <Mightyena> Lantario: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#962 [16:17] <Mightyena> Lantario: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#963 [16:18] <Naomi0> How can my friend join my realm if we are not on the same internet?
#964 [16:18] <Lantario> ok
#965 [16:18] <Brayden8> me?
#966 [16:18] <Lurks> Brayden8 i believe it's a unstable connection
#967 [16:18] <Lurks> Naomi0 if you have rentted a realm, you invite them
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#969 [16:18] * argh [webchat@77.16.50.163.tmi.telenormobil.no] has joined #minecrafthelp
#970 [16:18] <LouisFriend12> Lurks can you please help me. i cant play minecraft because the account was randomly removed
#971 [16:19] <Naomi0> What do o write when im inviting?
#972 [16:19] * aud [webchat@pool-74-96-102-163.washdc.fios.verizon.net] has joined #minecrafthelp
#973 [16:19] <Brayden8> I don't believe so because I have a pretty above average connection
#974 [16:19] <LouisFriend12> I emailed mojang last week and they have not replyed to me
#975 [16:19] <Lurks> LouisFriend12 seems very strange that your account get removed, i don't think you can fix it yourself
#976 [16:19] <aud> Hi I keep receiving the Java(SE) binary has stopped responding error how do I fix this?
#977 [16:19] <aud> It isn't my anti virus
#978 [16:19] <LouisFriend12> Should I email them back?
#979 [16:20] <Lantario> I did the HijackThis thing and put it in the pastebin
#980 [16:20] <Brayden8> I read stuff about my firewall maybe blocking it
#981 [16:20] * Naomi0 [webchat@136.33.156.130] has quit. (Client Quit)
#982 [16:20] <Lurks> LouisFriend12 the wait time is very long, you have to wait, it's like 1~2months
#983 [16:20] * t [webchat@hs-nc-51b229f9cc-32783-1.tingfiber.com] has joined #minecrafthelp
#984 [16:20] <Lurks> Lantario we need the url link to see it, if you can paste it here
#985 [16:20] <Lurks> Lantario we need the url link to see it, if you can paste it here
#986 [16:21] * t [webchat@hs-nc-51b229f9cc-32783-1.tingfiber.com] has left #minecrafthelp
#987 [16:21] <Lantario> https://paste.ubuntu.com/p/bGQYMpf9wg/
#988 [16:21] <Lantario> Thats my bad i didnt know.
#989 [16:22] <LouisFriend12> this is unacceptable. I should be given a temporally account until this problem is fixed
#990 [16:22] <LouisFriend12> I used a lot of money on that account for ranks
#991 [16:22] <Lurks> Lantario bit of a mess roblox stuff anyway, you have illegal programs stealing your minecraft account, do the following to fix it
#992 [16:22] <Lurks> ??> Lantario info/mcleaks
#993 [16:22] <Mightyena> Lantario: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#994 [16:22] <Mightyena> Lantario: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#995 [16:22] <Lurks> ??> Lantario win/hosts/edit
#996 [16:22] <Mightyena> Lantario: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#997 [16:22] <Mightyena> Lantario: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#998 [16:23] <LouisFriend12> who is this for lantario
#999 [16:23] <LouisFriend12> me?
#1000 [16:23] <Brayden8> do you know anything about the error: internal exception: java.io.ioexception: an existing connection was forcibly closed by remote host
#1001 [16:23] <Lurks> LouisFriend12 no, the comment with your name is for you
#1002 [16:23] <LouisFriend12> ok thanks
#1003 [16:24] * CMAD [webchat@c-73-251-56-181.hsd1.va.comcast.net] has joined #minecrafthelp
#1004 [16:24] <argh> I have the same problem as Brayden8
#1005 [16:24] <CMAD> Error details: The process cannot access the file because it is being used by another process.
#1006 [16:24] <CMAD> that's my error
#1007 [16:25] <aud> Does anyone know how to fix the Java(SE) binary error?
#1008 [16:25] <Brayden8> argh good to know I'm not the only one
#1009 [16:25] * CMAD [webchat@c-73-251-56-181.hsd1.va.comcast.net] has quit. (Client Quit)
#1010 [16:25] <argh> I have no idea how to solve it tho..
#1011 [16:25] <LouisFriend12> Lurks is there anything I can do in order to get a reply faster? I would not like to wait that long
#1012 [16:25] <Brayden8> same lol
#1013 [16:25] <Lantario> I just see a bunch of roblox, is that the mcleaks?
#1014 [16:26] <Brayden8> does anyone know anything about the error: internal exception: java.io.ioexception: an existing connection was forcibly closed by remote host
#1015 [16:26] <argh> What type of internet are you using? Wifi or mobile data?
#1016 [16:26] <Lurks> LouisFriend12 unfortunately no
#1017 [16:27] <Lurks> Lantario in the host file?
#1018 [16:27] <Lantario> yes
#1019 [16:27] <Brayden8> argh WiFi
#1020 [16:27] * LouisFriend12 [webchat@c-73-4-144-92.hsd1.ct.comcast.net] has quit. (Quit: webchat.esper.net)
#1021 [16:27] <Lurks> Lantario maybe could be connected
#1022 [16:27] <Lantario> i got rid of the mojang stuff but its just roblox left
#1023 [16:28] <Lurks> Brayden8 wifi connection isn't the best when gaming
#1024 [16:28] <Brayden8> argh lurks what about you
#1025 [16:28] <argh> Brayden8 I'm using mobile data.. Hmm
#1026 [16:28] <Lantario> Oh wait! it worked! Thank you so much Lurks! You were a massive help!
#1027 [16:29] <Lurks> arge mobile data is worse
#1028 [16:29] <Lurks> Lantario np, have fun
#1029 [16:29] <Brayden8> do you know anything about the error: internal exception: java.io.ioexception: an existing connection was forcibly closed by remote host
#1030 [16:29] <Brayden8> lurks
#1031 [16:29] * Lantario [webchat@99-116-7-6.lightspeed.gdrpmi.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1032 [16:30] <aud> can anyone help me with the Java problem?
#1033 [16:30] <Lurks> Brayden8 try wire connection, if possible
#1034 [16:31] * LucBroekhuis [webchat@h185-201-206-5.vokby.se] has joined #minecrafthelp
#1035 [16:31] <LucBroekhuis> Hi
#1036 [16:31] <argh> Lurks, depends on who hosts your mobile data. And some lightning shorted my router yesterday..
#1037 [16:31] <LucBroekhuis> I can't login and i tried everything you guys said
#1038 [16:31] <Lurks> aud lets see what strange programs could be causing it
#1039 [16:31] <Lurks> ??> aud tools/hjt
#1040 [16:31] <Mightyena> aud: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1041 [16:31] <Mightyena> aud: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1042 [16:32] <Brayden8> Lurks thats for not not helping
#1043 [16:32] * BlockMineBuilder [webchat@pc-187-93-156-186.cm.vtr.net] has joined #minecrafthelp
#1044 [16:32] <Brayden8> thanks
#1045 [16:32] <Lurks> LucBroekhuis is that on website and launcher?
#1046 [16:32] <LucBroekhuis> yeah same
#1047 [16:32] <LucBroekhuis> both
#1048 [16:32] <Lurks> LucBroekhuis do you have any VPN on?
#1049 [16:32] <LucBroekhuis> Nope i don't
#1050 [16:32] <LucBroekhuis> how can i make sure?
#1051 [16:32] <LucBroekhuis> im on a mac
#1052 [16:33] <Lurks> LucBroekhuis oh mac, im not sure, i haven't been on 1, sorry
#1053 [16:33] <LucBroekhuis> Then tell me for windows
#1054 [16:33] <LucBroekhuis> Ill figure it out :)
#1055 [16:33] * Brayden8 [webchat@c-71-224-70-236.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
#1056 [16:33] <Lurks> LucBroekhuis most likely see it in uninstall program
#1057 [16:33] <LucBroekhuis> a vpn?
#1058 [16:34] <LucBroekhuis> or minecraft uninstall
#1059 [16:34] <Lurks> LucBroekhuis yes vpn
#1060 [16:34] <LucBroekhuis> alright gonna check
#1061 [16:34] <aud> Mightyena https://paste.ubuntu.com/p/F2ShWbTXrk/
#1062 [16:34] <aud> tell me if i did something wrong
#1063 [16:35] <BlockMineBuilder> Hi , I installed on notebook with 945 intel graphics on windows 7 and get this error java.lang.StateException: this driver does not appear to support framebuffers objetcts
#1064 [16:35] * kyra [webchat@47-42-16-238.dhcp.unas.mo.charter.com] has joined #minecrafthelp
#1065 [16:35] <Lurks> aud that seems too short, did you copy everything?
#1066 [16:35] <LucBroekhuis> nope nothing
#1067 [16:35] <aud> whoops
#1068 [16:35] <aud> https://paste.ubuntu.com/p/PVzBDCttzN/
#1069 [16:35] <kyra> i need a refund
#1070 [16:35] <aud> thats all of it
#1071 [16:35] <Lurks> BlockMineBuilder i think your processor is too old
#1072 [16:35] * Levi [webchat@99-0-7-226.lightspeed.frokca.sbcglobal.net] has joined #minecrafthelp
#1073 [16:35] <Levi> Hello
#1074 [16:36] <BlockMineBuilder> Core 2 Duo
#1075 [16:36] <BlockMineBuilder> Hi
#1076 [16:36] <Levi> I need help
#1077 [16:36] <Levi> it says invalid user any everything but I put the right info
#1078 [16:36] <LucBroekhuis> same levi
#1079 [16:36] <Lurks> LucBroekhuis have you used any strange minecraft websites/program?
#1080 [16:36] <Levi> and I just bought minecraft yesterday
#1081 [16:36] <Levi> Yeah
#1082 [16:36] <Levi> Luc
#1083 [16:36] <Levi> LucBroekhuis
#1084 [16:37] <LucBroekhuis> mcleaks but i can login on another computer
#1085 [16:37] <Lurks> LucBroekhuis that's illegal!
#1086 [16:37] <Levi> LucBroekhuis what you're discord
#1087 [16:37] * mr_toggle [webchat@cpe-74-64-74-192.hvc.res.rr.com] has joined #minecrafthelp
#1088 [16:37] <LucBroekhuis> i know but i jused it to fix this
#1089 [16:37] <LucBroekhuis> i searched on youtube for this
#1090 [16:37] <Levi> LucBroekhuis same
#1091 [16:37] <mr_toggle> how do i stop getting kicked from realms and getting the error io.netty.handler.codec.DecoderException: Badly compressed packet - size of 70 is below server threshold of 256
#1092 [16:38] <LucBroekhuis> and they said that could fix it
#1093 [16:38] <LucBroekhuis> how can i fix it?
#1094 [16:38] <mr_toggle> yes or stop it from happening
#1095 [16:38] <aud> Lurks are there any problems
#1096 [16:39] <mr_toggle> not that im aware of
#1097 [16:39] <LucBroekhuis> Lurks?
#1098 [16:39] <LucBroekhuis> are you the mod here?
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#1101 [16:40] * argh [webchat@77.16.50.163.tmi.telenormobil.no] has quit. (Quit: webchat.esper.net)
#1102 [16:40] <Lurks> LucBroekhuis nope, a helper
#1103 [16:40] <LucBroekhuis> owh okay
#1104 [16:40] <LucBroekhuis> but do you have an idea?
#1105 [16:40] <Lurks> aud i see AVG still on your system, not much else i can spot
#1106 [16:40] <LucBroekhuis> my hope is given
#1107 [16:40] <Lurks> LucBroekhuis you used illegal website and programs
#1108 [16:41] <aud> okay ill look i thought i removed it though
#1109 [16:41] <LucBroekhuis> i didn't know, i was trying to fix this glitch.
#1110 [16:41] <Lurks> ??> LucBroekhuis mac/hosts/edit
#1111 [16:41] <Mightyena> LucBroekhuis: First, enable the root user and login to it by following this guide https://support.apple.com/en-us/HT204012. Then open the Terminal App in Finder -> Utilities
#1112 [16:41] <Mightyena> LucBroekhuis: Then in Terminal, type sudo open -a TextEdit /private/etc/hosts and press enter
#1113 [16:41] * kyra [webchat@47-42-16-238.dhcp.unas.mo.charter.com] has joined #minecrafthelp
#1114 [16:41] <Lurks> ??> LucBroekhuis info/mcleaks
#1115 [16:41] <Mightyena> LucBroekhuis: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1116 [16:41] <Mightyena> LucBroekhuis: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#1117 [16:42] <LucBroekhuis> thanks
#1118 [16:42] * Levi [webchat@99-0-7-226.lightspeed.frokca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1119 [16:42] <LucBroekhuis> gonna check
#1120 [16:42] <kyra> i need a refund I bought the wrong game.
#1121 [16:42] <LucBroekhuis> im really sorry, i didnt knew it was illegal just trying to fix
#1122 [16:42] * MinecraftPro [webchat@99-0-7-226.lightspeed.frokca.sbcglobal.net] has joined #minecrafthelp
#1123 [16:42] <MinecraftPro> Yo
#1124 [16:43] <MinecraftPro> Hello
#1125 [16:43] <Lurks> hi MinecraftPro
#1126 [16:43] <LucBroekhuis> Lurks, so just delete minecraft folder?
#1127 [16:43] <MinecraftPro> Lurks Hey Some kid has installed illegal software on my pc
#1128 [16:43] <MinecraftPro> And I cant play minecraft
#1129 [16:43] * kyra [webchat@47-42-16-238.dhcp.unas.mo.charter.com] has quit. (Client Quit)
#1130 [16:43] <MinecraftPro> Is there any way i can play minecraft still Lurks
#1131 [16:44] <Lurks> LucBroekhuis , no, follow the instructions
#1132 [16:44] <Lurks> MinecraftPro unable to login?
#1133 [16:44] <MinecraftPro> Lurks Yes I have the right info some little kid in my party installed something called mcleaks?
#1134 [16:45] <Lurks> MinecraftPro windows or mac?
#1135 [16:45] <MinecraftPro> Windows
#1136 [16:45] <Lurks> ??> MinecraftPro win/hosts/edit
#1137 [16:45] <Mightyena> MinecraftPro: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1138 [16:45] <Mightyena> MinecraftPro: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1139 [16:46] <Lurks> MinecraftPro delete anything else came with mcleaks, check your download folder and so on
#1140 [16:46] <MinecraftPro> Lurks How do I locate notepade?
#1141 [16:48] <Lurks> MinecraftPro use the search function in windows, im not exactly sure where, they r bit different from each version
#1142 [16:48] <LucBroekhuis> Lurks, im dutch cant follow it all the way
#1143 [16:48] <LucBroekhuis> and on a mac
#1144 [16:48] <MinecraftPro> Lurks Yo I found it im on system root what else do i do
#1145 [16:48] <Lurks> LucBroekhuis i don't know dutch to translate for you, sorry
#1146 [16:49] <LucBroekhuis> noo i got it
#1147 [16:49] <Lurks> MinecraftPro follow the instructions
#1148 [16:49] <LucBroekhuis> trying to figure it out
#1149 [16:50] <MinecraftPro> Lurks im in did the stuff and I opened my host and the intrustctions dont say anything else
#1150 [16:51] <Lurks> MinecraftPro ok, save the file and close it, should be all good to login
#1151 [16:51] <MinecraftPro> ok
#1152 [16:51] <MinecraftPro> Lurks dosent work
#1153 [16:52] <Lurks> MinecraftPro open the host file again and delete all mojang entries
#1154 [16:53] <MinecraftPro> what entries
#1155 [16:53] <LucBroekhuis> anyone know how to fix this on a mac?
#1156 [16:53] <LucBroekhuis> i dont get the option 'Join ( or edit )'
#1157 [16:54] <MinecraftPro> https://imgur.com/a/ihJew40 Lurks
#1158 [16:54] <aud> Lurks this is the most recent scan https://paste.ubuntu.com/p/GGg7pW7BFm/
#1159 [16:54] <Lurks> MinecraftPro mojangs
#1160 [16:54] <MinecraftPro> ok
#1161 [16:54] * Kalle [webchat@c83-249-203-192.bredband.comhem.se] has joined #minecrafthelp
#1162 [16:55] <MinecraftPro> Lurks like this? https://imgur.com/a/2m75Kzl
#1163 [16:55] <Lurks> aud ok, try running minecraft
#1164 [16:56] <Lurks> MinecraftPro yes
#1165 [16:56] * Kalle [webchat@c83-249-203-192.bredband.comhem.se] has quit. (Client Quit)
#1166 [16:56] <aud> Lurks it crashed again
#1167 [16:57] <MinecraftPro> Lurks Can U call me on discord
#1168 [16:57] <MinecraftPro> Lurks Cause It dosent let me save
#1169 [16:57] * Arin [webchat@172-9-54-24.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#1170 [16:58] <Arin> how do i migrate an account if i dont remeber the username
#1171 [16:58] <Lurks> MinecraftPro are you not administrator?
#1172 [16:58] * Arin [webchat@172-9-54-24.lightspeed.cicril.sbcglobal.net] has quit. (Client Quit)
#1173 [16:59] <MinecraftPro> Lurks I think i am
#1174 [17:00] <Lurks> MinecraftPro you should be able to save
#1175 [17:00] <MinecraftPro> Lurks It lets me save the text but not in right the folder
#1176 [17:01] <aud> Lurks older versions will load but the new ones wont
#1177 [17:01] * donathedog [webchat@178-223-163-93.dynamic.isp.telekom.rs] has quit. (Quit: webchat.esper.net)
#1178 [17:02] <MinecraftPro> Lurks It makes it some random doc should I just unistall minecraft and install again
#1179 [17:02] <Lurks> aud seems like a different error then
#1180 [17:02] <Lurks> ??> aud launcher/log
#1181 [17:02] <Mightyena> aud: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1182 [17:02] <Lurks> aud run it on the new 1
#1183 [17:03] <aud> okay thanks for all the help guys
#1184 [17:03] * spudnik [webchat@c-73-114-76-115.hsd1.vt.comcast.net] has joined #minecrafthelp
#1185 [17:03] <spudnik> hello
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#1187 [17:03] <MinecraftPro> Lurks I cant log in still
#1188 [17:03] <Lurks> MinecraftPro i think you can delete the file and it should be ok
#1189 [17:03] <Gamingify> I wanted to redeem my copy of minecraft windows 10 edititon, but it says the code has already been redeemed even though it has never been downloaded on my pc.
#1190 [17:03] <MinecraftPro> Lurks ok
#1191 [17:04] <spudnik> Whenever I get in-game it says I have like 300+ fps but it looks like 12
#1192 [17:04] <Lurks> Gamingify i think you have to contact xbox support
#1193 [17:04] <spudnik> No pc
#1194 [17:04] <spudnik> I'm on pc
#1195 [17:04] <Gamingify> i contacted mojang with an email but got nothing
#1196 [17:05] * LucBroekhuis [webchat@h185-201-206-5.vokby.se] has quit. (Quit: webchat.esper.net)
#1197 [17:05] <MinecraftPro> Lurks I cant delete it there is no option so Should I just unistall and reinstall
#1198 [17:05] <Lurks> spudnik mods or vanilla?
#1199 [17:05] <spudnik> vanilla
#1200 [17:05] <Lurks> Gamingify the respond from mojang is a long wait, how long ago did you send your ticket?
#1201 [17:07] <Lurks> spudnik what graphic detail do you see when you press f3?
#1202 [17:07] <Lurks> MinecraftPro i don't think uninstall and installing minecraft will fix it
#1203 [17:08] <MinecraftPro> Lurks Then what will I deleted all logs
#1204 [17:09] <spudnik> Where can I find the graphic detail? Lurks
#1205 [17:09] <aud> Lurks Mightyena here is the log for when i try going into a single player world
#1206 [17:09] <aud> https://paste.ubuntu.com/p/f72SfKQpZP/
#1207 [17:09] <Lurks> spudnik should be on the right side of the screen ingame
#1208 [17:11] <Lurks> aud you need to reinstall minecraft
#1209 [17:11] <MinecraftPro> Lurks If I delete everything in my pc would work?
#1210 [17:11] <Lurks> MinecraftPro system reset? yes but you will lose everything
#1211 [17:12] <aud> Lurks I've already done that once do I need to again?
#1212 [17:12] <MinecraftPro> MinecraftPro If I system reset will I lose my minecraft account?
#1213 [17:12] <Lurks> MinecraftPro no, your account is on mojang server
#1214 [17:13] <spudnik> Lurks there is no 'graphic detail' when pressing f3
#1215 [17:13] <MinecraftPro> Lurks ok
#1216 [17:13] <Lurks> aud during the latest log?
#1217 [17:14] <Lurks> spudnik sounds like you don't have the full detail debug on, should be in the option somewhere
#1218 [17:14] <aud> nevermind i'll do it anyway
#1219 [17:14] * MinecraftPro [webchat@99-0-7-226.lightspeed.frokca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1220 [17:16] <spudnik> Lurks by 'graphic detail' do you mean just 'display'
#1221 [17:17] * donathedog [webchat@178-223-163-93.dynamic.isp.telekom.rs] has joined #minecrafthelp
#1222 [17:17] <spudnik> Also I dont see any info on graphic detail in f3, but in settings i do. My graphics are at fast
#1223 [17:17] <spudnik> Lurks
#1224 [17:17] * Jeffrey [webchat@c-71-224-70-236.hsd1.pa.comcast.net] has joined #minecrafthelp
#1225 [17:17] <donathedog> is there any operator that could help me with a problem
#1226 [17:18] * RimGreeper [webchat@136.35.40.39] has joined #minecrafthelp
#1227 [17:18] <Jeffrey> internal exception: java.io.ioexception: an existing connection was forcibly closed by remote host Can someone help me
#1228 [17:18] <RimGreeper> Hi is anyone actually here?
#1229 [17:18] <Lurks> spudnik yes something similar
#1230 [17:18] <aud> Lurks it crashed again after a redownload
#1231 [17:18] <aud> here is the log https://paste.ubuntu.com/p/v8vsNRKWjb/
#1232 [17:19] * RimGreeper [webchat@136.35.40.39] has quit. (Client Quit)
#1233 [17:19] <Lurks> aud strange
#1234 [17:19] <aud> yeah im losing hope
#1235 [17:20] <Jeffrey> I join a server and then it shows a blue sky and maybe some entities then it either times me out or says the error internal exception: java.io.ioexception: an existing connection was forcibly closed by remote host
#1236 [17:20] * news [webchat@c-73-132-20-40.hsd1.va.comcast.net] has joined #minecrafthelp
#1237 [17:21] <news> what happens if you forget your username
#1238 [17:23] <Jeffrey> I join a server and then it shows a blue sky and maybe some entities then it either times me out or says the error internal exception: java.io.ioexception: an existing connection was forcibly closed by remote host
#1239 [17:23] * spudnik [webchat@c-73-114-76-115.hsd1.vt.comcast.net] has quit. (Quit: webchat.esper.net)
#1240 [17:25] * donathedog [webchat@178-223-163-93.dynamic.isp.telekom.rs] has quit. (Quit: webchat.esper.net)
#1241 [17:30] * ConnorTheUnit [webchat@cpc145264-midd18-2-0-cust414.11-1.cable.virginm.net] has joined #minecrafthelp
#1242 [17:30] * CNR [webchat@107-145-151-254.res.bhn.net] has joined #minecrafthelp
#1243 [17:30] <CNR> I can't buy the game
#1244 [17:30] <ConnorTheUnit> can anybody help every time i try to join a server it says invalid token and i cant join anything it has been like this for days i have tried everything like uninstalling and restarting
#1245 [17:31] <CNR> I'm trying to buy the game but it won't process my payment and I'm trying to fix that
#1246 [17:32] * katmankilla [webchat@216-211-125-62.dynamic.tbaytel.net] has joined #minecrafthelp
#1247 [17:33] <katmankilla> Hello, I'm having a problem when I launch Minecraft it crashes and says 'Pixel format not accelerated'. I was redirected here by a guide, noting that my graphics driver is completely up to date.
#1248 [17:36] * CNR [webchat@107-145-151-254.res.bhn.net] has quit. (Quit: webchat.esper.net)
#1249 [17:36] <ConnorTheUnit> can anybody help every time i try to join a server it says invalid token and i cant join anything it has been like this for days i have tried everything like uninstalling and restarting
#1250 [17:43] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has quit. ()
#1251 [17:43] * AriAtari2016 [webchat@ip68-224-138-219.lv.lv.cox.net] has joined #minecrafthelp
#1252 [17:43] <AriAtari2016> uhh
#1253 [17:44] <AriAtari2016> ive been waiting over about the whole day
#1254 [17:44] <AriAtari2016> FOR MY NEW USERNAME
#1255 [17:44] <AriAtari2016> I cant stand antother flipping hour without servers
#1256 [17:44] <AriAtari2016> im slowly one click aeay from roblox
#1257 [17:44] <AriAtari2016> (no offence mc is better)
#1258 [17:45] <AriAtari2016> ...
#1259 [17:45] <AriAtari2016> uhhh????
#1260 [17:45] <AriAtari2016> :/
#1261 [17:45] <katmankilla> you gotta wait dude
#1262 [17:45] <AriAtari2016> ok
#1263 [17:45] <AriAtari2016> IM BORED
#1264 [17:45] <katmankilla> " Nobody's answering? We are volunteer-run and our helpers have real-life responsbilities as well. Please be patient while waiting, or check back in a few hours. "
#1265 [17:45] <AriAtari2016> im going to roblox
#1266 [17:45] <ConnorTheUnit> can anybody help every time i try to join a server it says invalid token and i cant join anything it has been like this for days i have tried everything like uninstalling and restarting
#1267 [17:46] <AriAtari2016> I dunno dud
#1268 [17:46] <AriAtari2016> throw a hammer at ur pc moniter
#1269 [17:46] <AriAtari2016> XDDD
#1270 [17:47] <ConnorTheUnit> can anybody help every time i try to join a server it says invalid token and i cant join anything it has been like this for days i have tried everything like uninstalling and restarting
#1271 [17:48] <AriAtari2016> ok I think I got it
#1272 [17:48] <AriAtari2016> heres a link bro
#1273 [17:48] * c003y [~nes@69.17.188.160] has quit. (Ping timeout: 190 seconds)
#1274 [17:48] <AriAtari2016> https://help.mojang.com/customer/portal/topics/420959-minecraft-troubleshooting/articles
#1275 [17:50] <AriAtari2016> HELP PLZZ mojang
#1276 [17:50] <AriAtari2016> or Microsoft???
#1277 [17:50] <AriAtari2016> I DUNNO
#1278 [17:50] <AriAtari2016> just helpppp
#1279 [17:50] <AriAtari2016> im dieinggg
#1280 [17:51] <AriAtari2016> guys????
#1281 [17:52] * kashike [kashike@is.sleeping.in.the.kingdom.of.kandarin.xyz] has quit. (Ping timeout: 190 seconds)
#1282 [17:53] <AriAtari2016> welp im going adk
#1283 [17:53] <AriAtari2016> AFK
#1284 [17:55] * J2 [webchat@146.115.121.57] has joined #minecrafthelp
#1285 [17:55] * rogeon99 [webchat@2.pool80-102-112.dynamic.orange.es] has joined #minecrafthelp
#1286 [17:55] <rogeon99> hi?
#1287 [17:55] <J2> Minecraft Realm stop working
#1288 [17:55] * aud [webchat@pool-74-96-102-163.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#1289 [17:55] <J2> after Mac Upgrade yesterday
#1290 [17:55] <rogeon99> why?
#1291 [17:56] <ConnorTheUnit> can anybody help every time i try to join a server it says invalid token and i cant join anything it has been like this for days i have tried everything like uninstalling and restarting
#1292 [17:56] <J2> It keeps saying Restart minecraft
#1293 [17:56] <J2> We tried many times, even downloaded Minecraft again, but not working
#1294 [17:56] <rogeon99> and when can running this web
#1295 [17:56] <rogeon99> asflmkasnhbfja
#1296 [17:56] <rogeon99> gfaskljjfna
#1297 [17:56] * Absol kicked rogeon99 from #minecrafthelp (Reason: ogeon99 :Stop spamming)
#1298 [17:57] * rogeon99 [webchat@2.pool80-102-112.dynamic.orange.es] has joined #minecrafthelp
#1299 [17:57] <AriAtari2016> conner
#1300 [17:57] <AriAtari2016> use this link https://help.mojang.com/customer/portal/topics/420959-minecraft-troubleshooting/articles
#1301 [17:57] <AriAtari2016> USE IT
#1302 [17:57] <J2> Thank you
#1303 [17:57] <ConnorTheUnit> There is nothing there that helps
#1304 [17:57] <AriAtari2016> ;-;
#1305 [17:57] <AriAtari2016> I help other people
#1306 [17:57] <AriAtari2016> i don't evem get help
#1307 [17:58] <katmankilla> yes
#1308 [17:59] <katmankilla> because you have to be patient
#1309 [17:59] <katmankilla> it says at the top
#1310 [17:59] <katmankilla> read the rules
#1311 [17:59] <AriAtari2016> OH
#1312 [17:59] <AriAtari2016> shoot
#1313 [17:59] <AriAtari2016> i just found a reddit
#1314 [17:59] <AriAtari2016> it worked
#1315 [17:59] <AriAtari2016> i got my username
#1316 [17:59] <AriAtari2016> thx reddit
#1317 [17:59] <ConnorTheUnit> can anybody help every time i try to join a server it says invalid token and i cant join anything it has been like this for days i have tried everything like uninstalling and restarting
#1318 [18:01] * J2 [webchat@146.115.121.57] has quit. (Quit: webchat.esper.net)
#1319 [18:02] <rogeon99> Can somebody help me? I can't receive mojang emails to reset my password. I have waited a lot of time and nothing happens.
#1320 [18:02] <rogeon99> im sad
#1321 [18:05] * Gangsta [webchat@c-73-100-114-136.hsd1.ct.comcast.net] has joined #minecrafthelp
#1322 [18:06] * champkwere [webchat@c-76-108-186-135.hsd1.fl.comcast.net] has joined #minecrafthelp
#1323 [18:06] <champkwere> Hi i need advice: I was banned from inpvp server for cheating but i dont recall cheating what do i do!?!
#1324 [18:07] <Gangsta> hi my problem is when i tried to enter to a server or make new world the game freeze its showing only blocks and then when i click anything it said an unexpected issue occured and the game crash
#1325 [18:08] <Gangsta> and i tried to uninstall the game and reinstall it its still the same
#1326 [18:09] * katmankilla [webchat@216-211-125-62.dynamic.tbaytel.net] has quit. (Quit: webchat.esper.net)
#1327 [18:12] <Gangsta> can anyone pls help me
#1328 [18:12] * Sophia [webchat@pool-72-77-40-63.pitbpa.fios.verizon.net] has joined #minecrafthelp
#1329 [18:16] <Sophia> I am trying to play with a friend on my minecraft creative world however, earlier today something popped up and said if i used the skin i was using (the skin was a default free skin) i would no longer be able to play muiltplayer on my world. Then it said if i push condinue then i wil never get multiplayer back. I accidenally pushed continue and no
#1330 [18:16] <Sophia> w im trying to play with a friend and it can no longer work and i dont know how to fix it. PLEASE HELP LOL just got the game two days ago.
#1331 [18:20] <Sophia> Update so i tried to join my friends world and it says im not able to join.
#1332 [18:20] * roro08082000 [webchat@83.175-136-217.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#1333 [18:20] <roro08082000> Bonjour parlez vous francais?
#1334 [18:21] <roro08082000> Welcome Do You Speak Franch?
#1335 [18:21] <roro08082000> hello?
#1336 [18:22] <Sophia> non, je ne
#1337 [18:22] * kashike [kashike@is.sleeping.in.the.kingdom.of.kandarin.xyz] has joined #minecrafthelp
#1338 [18:22] <roro08082000> ?
#1339 [18:24] <Sophia> i dont speak french
#1340 [18:24] * ButzzDiggah [webchat@ipservice-092-214-130-122.092.214.pools.vodafone-ip.de] has joined #minecrafthelp
#1341 [18:24] <roro08082000> ok
#1342 [18:24] <roro08082000> i traduct in google
#1343 [18:25] <Sophia> can someone help
#1344 [18:25] <ButzzDiggah> Hey guys, i want to play minecraft again and i dont know my e-mail adresse or username or passwort ? how can i get my account back ?
#1345 [18:25] <roro08082000> Hello, I can not get back on account minecraft roro08082000 Is it possible that mojang me delete it?
#1346 [18:27] <roro08082000> ?
#1347 [18:28] <roro08082000> there are a support???
#1348 [18:28] * news [webchat@c-73-132-20-40.hsd1.va.comcast.net] has quit. (Quit: webchat.esper.net)
#1349 [18:28] * AlexUHC [webchat@cpe-71-75-236-161.carolina.res.rr.com] has joined #minecrafthelp
#1350 [18:29] <Sophia> can someone helppppp
#1351 [18:31] <AlexUHC> I am having trouble with my Minecraft launcher, I tried to play offline yesterday because of internet problems, and now that I have me internet back on I tried to download it and a box shows saying that "The Minecraft launcher can not be removed or found anywhere on my PC"
#1352 [18:31] * MinMaxwell [webchat@108-93-235-67.lightspeed.chtnsc.sbcglobal.net] has joined #minecrafthelp
#1353 [18:33] * Sam [webchat@66-219-235-108.dynamic.ip.veracitynetworks.com] has joined #minecrafthelp
#1354 [18:35] <Sam> Hi, I have been trying to start java minecraft for a while and it crashes before completely loading. I can access the minecraft launcher just fine, but the game will only load 90% of the way and then it stops responding. I've tried updating my graphics card and other things, but it still isn't working. What do I do?
#1355 [18:40] * roro08082000 [webchat@83.175-136-217.adsl-dyn.isp.belgacom.be] has quit. (Quit: webchat.esper.net)
#1356 [18:49] * TheOddestGamer [webchat@cbrgon7225w-lp140-01-65-92-198-108.dsl.bell.ca] has joined #minecrafthelp
#1357 [18:51] <TheOddestGamer> Hi! I recently refunded Minecraft Java Edition but got it back and accidentally made my username different and now cannot save my progress on different minecraft server can you help me change it back my username right now is OddestGamer and I would like to change it to TheOddestGamer
#1358 [18:54] <TheOddestGamer> sorry about that im back were you trying to send a message?
#1359 [18:56] <Andrio> TheOddestGamer, try to change it at https://account.mojang.com/me
#1360 [18:56] * AlexUHC [webchat@cpe-71-75-236-161.carolina.res.rr.com] has quit. (Quit: webchat.esper.net)
#1361 [18:57] <TheOddestGamer> I can't because I just got minecraft back and it says only every 30 days I can change it
#1362 [18:57] * champkwere [webchat@c-76-108-186-135.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
#1363 [18:58] <TheOddestGamer> so is it possible for you to change it?
#1364 [18:58] <Andrio> TheOddestGamer, we aren't Mojang; unfortunately you'll probably need to wait
#1365 [18:58] * ForwardAtom [webchat@ip174-66-170-101.sd.sd.cox.net] has joined #minecrafthelp
#1366 [18:59] <TheOddestGamer> do you think if I emailed Mojang they could?
#1367 [18:59] <ForwardAtom> Hello, So everytime I open up Minecraft Java eddition. It taakes me to the mjoang loading screen and dosnt proceed from there. I already tried trouble shooting.
#1368 [19:00] <Andrio> TheOddestGamer, their backlog is currently longer than 30 days
#1369 [19:00] <TheOddestGamer> oof
#1370 [19:00] <Andrio> ??> ForwardAtom tools/HJT
#1371 [19:00] <Mightyena> ForwardAtom: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1372 [19:00] <Mightyena> ForwardAtom: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1373 [19:00] <Andrio> indeed
#1374 [19:01] <TheOddestGamer> however if they did get it done early do you think they could maybe a chance, that they could change it back for me?
#1375 [19:01] <Andrio> TheOddestGamer, hypothetically, maybe
#1376 [19:02] <TheOddestGamer> ok, thanks
#1377 [19:03] <ForwardAtom> I cant use hijackthis
#1378 [19:03] <ForwardAtom> It wont let me'
#1379 [19:03] <ForwardAtom> Should I delete and reinstall minecraft
#1380 [19:05] <Andrio> ForwardAtom, what happened?
#1381 [19:05] <ForwardAtom> It wouldnt let me do checks and stuff
#1382 [19:08] <Andrio> ForwardAtom, which checks?
#1383 [19:08] <ForwardAtom> Almost all of them
#1384 [19:10] * TheOddestGamer [webchat@cbrgon7225w-lp140-01-65-92-198-108.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#1385 [19:12] * RainbowofRage [webchat@0542b60f.skybroadband.com] has joined #minecrafthelp
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#1387 [19:13] * Meg [webchat@cpc119100-heme13-2-0-cust197.9-1.cable.virginm.net] has joined #minecrafthelp
#1388 [19:13] <Meg> hello
#1389 [19:14] <RainbowofRage> Im having a problem with seeing my skin and other peoples skins in multiplayer
#1390 [19:14] <RainbowofRage> I havent tried to see if it shows up in single player yet
#1391 [19:14] * Haydos [webchat@n42-241-75-163.adl1.sa.optusnet.com.au] has joined #minecrafthelp
#1392 [19:15] <RainbowofRage> Yeah it doesnt work in single player either
#1393 [19:15] <Meg> i downloaded the java version expecting to be then able to download the windows 10pc version however, its saying i dont have devices that are applicable even though i have windows 10
#1394 [19:15] <Haydos> I cannot log into my minecraft account it says invalid email or password even though it is right
#1395 [19:21] * Meg [webchat@cpc119100-heme13-2-0-cust197.9-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#1396 [19:21] * Icon [webchat@cpe-172-114-173-82.socal.res.rr.com] has joined #minecrafthelp
#1397 [19:22] * Icon is now known as Guest95846
#1398 [19:22] <Guest95846> Hello, im trying to download and playminecraft again. but im having trouble logging in because i forgot my username. Sent in an email the other day and i still havent head back from support. any idea how i can find my username
#1399 [19:23] <Gangsta> im having trouble with a server or making a new world it always freeze i can only see blocks then i tried to uninstall and reinstall the game its still does the same
#1400 [19:23] <Lurks> ??> RainbowofRage av/adwcleaner
#1401 [19:23] <Mightyena> RainbowofRage: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1402 [19:23] <Mightyena> RainbowofRage: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1403 [19:24] * dan [webchat@rrcs-24-73-18-61.se.biz.rr.com] has joined #minecrafthelp
#1404 [19:24] <dan> I can't log into my account at all. My information is in the boxes, but when I click log in, nothing happens. What should I do?
#1405 [19:25] <RainbowofRage> Okay so i ran a scan and i have the options cancel and quarantine.
#1406 [19:25] <Lurks> Haydos is on launcher and minecraft.net ?
#1407 [19:25] * RainbowofRage [webchat@0542b60f.skybroadband.com] has quit. (Quit: webchat.esper.net)
#1408 [19:26] * Sacred [webchat@ool-18e4c74f.dyn.optonline.net] has joined #minecrafthelp
#1409 [19:26] <Sacred> It says an error when ever I try to launch the game
#1410 [19:27] <Lurks> Guest95846 i have no idea where, if you need it to migrate
#1411 [19:27] * Sacred [webchat@ool-18e4c74f.dyn.optonline.net] has quit. (Client Quit)
#1412 [19:28] * RainbowofRage [webchat@0542b60f.skybroadband.com] has joined #minecrafthelp
#1413 [19:28] <RainbowofRage> I have returned
#1414 [19:28] <Lurks> Gangsta lets see whats going, if any odd apears
#1415 [19:28] <Lurks> ??> Gangsta launcher/log
#1416 [19:28] <Mightyena> Gangsta: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1417 [19:28] <Lurks> dan are you able to login on the launcher?
#1418 [19:29] <Lurks> RainbowofRage welcome back, try launching minecraft
#1419 [19:30] <RainbowofRage> Muchas gracias homies, Its worked. also fixed another problem i had where i had to close the minecraft launcher in my task manager for the game to load properly. guess my pc was just riddled with spaghetti
#1420 [19:31] * tumbleweed [~bildramer@athedsl-361697.home.otenet.gr] has joined #minecrafthelp
#1421 [19:31] <dan> i just want to log in so I can buy the game
#1422 [19:31] * bildramer [~bildramer@athedsl-361550.home.otenet.gr] has quit. (Ping timeout: 190 seconds)
#1423 [19:31] <Lurks> RainbowofRage awesome, yep, they can get in odd ways unexpectedly
#1424 [19:32] <Lurks> dan do you have any VPN on?
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#1427 [19:34] <diegoadg53> Hi, I'm having performance troubles with a server of aternos and they said to contact you so you can check what's wrong with the overflow of the server
#1428 [19:34] * RainbowofRage [webchat@0542b60f.skybroadband.com] has quit. (Quit: webchat.esper.net)
#1429 [19:37] * Taz [webchat@ip68-12-112-193.ok.ok.cox.net] has joined #minecrafthelp
#1430 [19:37] <diegoadg53> I have a google drive link of the debug report in case you need it
#1431 [19:38] <Taz> I am having a problem trying to get minecraft to load a world
#1432 [19:38] * Sacred [webchat@ool-18e4c74f.dyn.optonline.net] has joined #minecrafthelp
#1433 [19:39] <Sacred> When ever I try to play Minecraft it says error unable to save the download
#1434 [19:39] * Sacred [webchat@ool-18e4c74f.dyn.optonline.net] has quit. (Client Quit)
#1435 [19:39] <Gangsta> Mightyena: https://paste.ubuntu.com/p/wj932fHv4N/
#1436 [19:40] * Sacred [webchat@ool-18e4c74f.dyn.optonline.net] has joined #minecrafthelp
#1437 [19:40] <Sacred> I try to load up Minecraft and it just says error unable to save download
#1438 [19:43] <Sacred> hello?
#1439 [19:43] <Sacred> can I get help?
#1440 [19:44] <Gangsta> Mightyena https://paste.ubuntu.com/p/8gtxBtYdTP/
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#1443 [19:47] * Johnny [webchat@ool-18e4c74f.dyn.optonline.net] has joined #minecrafthelp
#1444 [19:48] <Johnny> hello, I need help, It doesn't let me play Minecraft when I click on play it says error unable to save download which is getting me mad since I feel like I wasted 26 dollars for nothing
#1445 [19:51] * Sam [webchat@66-219-235-108.dynamic.ip.veracitynetworks.com] has joined #minecrafthelp
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#1450 [19:56] <Devon> I'm not able to sign into my account and I don't have access to my old email account which I used for the minecraft log in. How can I recover this?
#1451 [19:58] * Devon [webchat@c-24-22-170-2.hsd1.wa.comcast.net] has quit. (Client Quit)
#1452 [20:01] * alejo [webchat@190.234.13.92] has joined #minecrafthelp
#1453 [20:02] <alejo> java.lang.NoSuchMethodError: net.minecraftforge.fml.relauncher.ReflectionHelper.getPrivateValue
#1454 [20:02] <alejo> I get this when I was installing the mod
#1455 [20:02] <alejo> and I don't know how to fix it
#1456 [20:02] * music927 [webchat@c-68-81-168-184.hsd1.pa.comcast.net] has joined #minecrafthelp
#1457 [20:03] <music927> my email was changed without my knowledge a year ago and i cannot log into my account
#1458 [20:05] * ButzzDiggah [webchat@ipservice-092-214-130-122.092.214.pools.vodafone-ip.de] has quit. (Quit: webchat.esper.net)
#1459 [20:07] * iamspartaman [webchat@S010664777dacf2e3.ss.shawcable.net] has joined #minecrafthelp
#1460 [20:08] <iamspartaman> i tried migrating my old account into a new account i just made today but nothing happened and now the password for the old account doesnt work
#1461 [20:08] <iamspartaman> i just reset the password today
#1462 [20:08] <iamspartaman> what gives
#1463 [20:11] * john [webchat@ool-18e4c74f.dyn.optonline.net] has joined #minecrafthelp
#1464 [20:11] * john is now known as Guest10675
#1465 [20:12] * lead_pipe23 [~Lead@38.29.184.199] has quit. (Ping timeout: 190 seconds)
#1466 [20:13] <Guest10675> hi I want to play Minecraft but when ever I click on play it says error unable to save download and Im getting a little mad if I just wasted 26 for nothing, I would be very happy if anyone can help me thank you
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#1471 [20:20] * tumbleweed [~bildramer@athedsl-361697.home.otenet.gr] has joined #minecrafthelp
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#1473 [20:41] * Jess [webchat@76.236.246.17] has joined #minecrafthelp
#1474 [20:42] <Jess> My minecraft crashes right after pressing play on the l;auncher
#1475 [20:42] * daleg01oser [webchat@fl-71-52-19-201.dhcp.embarqhsd.net] has joined #minecrafthelp
#1476 [20:43] <Jess> Can i get some help with this?
#1477 [20:44] * Faierwall [webchat@188-5-28-181.fibertel.com.ar] has joined #minecrafthelp
#1478 [20:45] <Jess> the crash report says ERROR StatusLogger Unable to open Jar:file:
#1479 [20:45] <daleg01oser> hi i bought minecraft a while ago and i can no longer get into my account. i have no password or username.
#1480 [20:46] <daleg01oser> wait i have the username but no email
#1481 [20:46] <Faierwall> hi, i have a problem with my minecraft realms conection, the problem is called "java.io.IOException"
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#1484 [20:53] <Jes> trying to use the latest launcher does not work and deleting and redownloading doesn't help
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#1487 [21:05] * damon [webchat@71-223-8-33.phnx.qwest.net] has joined #minecrafthelp
#1488 [21:06] <damon> anytime I open Minecraft on my MacBook Air it pops up with a grey screen and sits there forever
#1489 [21:07] * Gangsta [webchat@c-73-100-114-136.hsd1.ct.comcast.net] has quit. (Quit: webchat.esper.net)
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#1491 [21:09] * Austin [webchat@184-99-147-179.frgo.qwest.net] has joined #minecrafthelp
#1492 [21:10] <Austin> I bought minecraft years ago but I can't remember my username or password. ANy way around this?
#1493 [21:11] * turtles [webchat@66-168-193-247.dhcp.gsvl.ga.charter.com] has joined #minecrafthelp
#1494 [21:11] <turtles> anyone?
#1495 [21:12] * turtles [webchat@66-168-193-247.dhcp.gsvl.ga.charter.com] has quit. (Client Quit)
#1496 [21:12] <damon> anytime I open Minecraft on my MacBook Air it pops up with a grey screen and sits there forever
#1497 [21:14] <damon> helloooooooooooooo
#1498 [21:14] * Austin [webchat@184-99-147-179.frgo.qwest.net] has quit. (Quit: webchat.esper.net)
#1499 [21:14] <damon> anytime I open Minecraft on my MacBook Air it pops up with a grey screen and sits there forever
#1500 [21:17] * damon [webchat@71-223-8-33.phnx.qwest.net] has quit. (Quit: webchat.esper.net)
#1501 [21:17] * damon [webchat@71-223-8-33.phnx.qwest.net] has joined #minecrafthelp
#1502 [21:17] <damon> anytime I open Minecraft on my MacBook Air it pops up with a grey screen and sits there forever
#1503 [21:20] * walker [webchat@173-21-141-67.client.mchsi.com] has joined #minecrafthelp
#1504 [21:21] * walker is now known as Guest45621
#1505 [21:21] <Guest45621> hey I can't log into minecraftnet or the application what can I do
#1506 [21:22] * Guest45621 [webchat@173-21-141-67.client.mchsi.com] has quit. (Client Quit)
#1507 [21:22] * Walker20202020 [webchat@173-21-141-67.client.mchsi.com] has joined #minecrafthelp
#1508 [21:23] <Walker20202020> hey whenever i try and login on minecraft.net nothing will happen
#1509 [21:23] <Walker20202020> and it says incorrect username and password when i try and login on the application
#1510 [21:24] * Tucker [webchat@pool-74-99-162-33.hrbgpa.fios.verizon.net] has joined #minecrafthelp
#1511 [21:24] <Tucker> I have an issue with my security questions
#1512 [21:25] * damon [webchat@71-223-8-33.phnx.qwest.net] has joined #minecrafthelp
#1513 [21:25] <damon> anytime I open Minecraft on my MacBook Air it pops up with a grey screen and sits there forever
#1514 [21:25] <damon> anytime I open Minecraft on my MacBook Air it pops up with a grey screen and sits there forever
#1515 [21:26] * Jes [webchat@CPE30b7d4ff2633-CM30b7d4ff2630.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
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#1518 [21:27] <damon> anytime I open Minecraft on my MacBook Air it pops up with a grey screen and sits there forever
#1519 [21:28] <wvsfiinest> Hi, I accidently bought MC Java and I ment to get windows 10 edition to play with my buddies on xbox. Is there a way to fix this and transfer versions or something.
#1520 [21:29] <damon> no ones gonna answer you buddy
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#1522 [21:31] <damon> anytime I open Minecraft on my MacBook Air it pops up with a grey screen and sits there forever
#1523 [21:31] <damon> #minecrafthelp
#1524 [21:32] * wvsfiinest [webchat@c-73-214-159-60.hsd1.wv.comcast.net] has quit. (Quit: webchat.esper.net)
#1525 [21:32] <damon> anytime I open Minecraft on my MacBook Air it pops up with a grey screen and sits there forever
#1526 [21:33] <damon> anytime I open Minecraft on my MacBook Air it pops up with a grey screen and sits there forever
#1527 [21:33] * Walker20202020 [webchat@173-21-141-67.client.mchsi.com] has quit. (Quit: webchat.esper.net)
#1528 [21:34] <damon> anytime I open Minecraft on my MacBook Air it pops up with a grey screen and sits there forever #minecrafthelp
#1529 [21:46] * Rex [webchat@c-73-32-12-95.hsd1.tx.comcast.net] has joined #minecrafthelp
#1530 [21:47] <Rex> need help
#1531 [21:47] <Rex> with migrating issues
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#1533 [21:49] * diegoadg53 [webchat@79.209.148.190.static.intelnet.net.gt] has quit. (Quit: webchat.esper.net)
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#1536 [22:06] * thomas11191991 [webchat@173-21-141-67.client.mchsi.com] has joined #minecrafthelp
#1537 [22:06] <thomas11191991> i need help
#1538 [22:06] <thomas11191991> logging in
#1539 [22:07] * connor [webchat@d221-71-64.commercial.cgocable.net] has joined #minecrafthelp
#1540 [22:07] <connor> Every time I try to log into Minecraft on the browser to buy it the log in freezes
#1541 [22:10] * fatcat51 [webchat@50-194-5-221-static.hfc.comcastbusiness.net] has joined #minecrafthelp
#1542 [22:10] <fatcat51> Hi, my minecraft is getting the OpenGL error
#1543 [22:10] <fatcat51> and wont launch
#1544 [22:10] * Nick [webchat@71-218-244-235.hlrn.qwest.net] has joined #minecrafthelp
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#1548 [22:17] <Amber_1> Hi. I downloaded Minecraft to my MacOS after not playing for 8 years. I still had my account, so I just had to download it. New launch system threw me through loops, and crashed as soon as I'd try launching Latest Release 1.14.4 and Latest Snapshot 1.14.4. I assumed it might have been my Java being out of date, but when I installed the updated vers
#1549 [22:17] <Amber_1> ion, it still crashed. I checked my logs and it hasn't documented any of the crashes. I tried making a new installation and even tried to run an older release, and still crashed. Finally I copy and pasted my new Java file, and the log said it can't locate Java's runtime. I've been at it for hours now and starting to give up.
#1550 [22:20] * Nick [webchat@d149-67-15-65.try.wideopenwest.com] has joined #minecrafthelp
#1551 [22:20] <Nick> hi
#1552 [22:20] * Nick is now known as Guest18178
#1553 [22:20] <Guest18178> i have a xbox account and i need to log in on my account on my mac
#1554 [22:21] * Guest18178 [webchat@d149-67-15-65.try.wideopenwest.com] has quit. (Client Quit)
#1555 [22:22] * thomas11191991 [webchat@173-21-141-67.client.mchsi.com] has quit. (Quit: webchat.esper.net)
#1556 [22:26] * Schmals123 [webchat@cpe-72-128-222-211.wi.res.rr.com] has joined #minecrafthelp
#1557 [22:26] <Schmals123> My minecraft keeps crashing
#1558 [22:35] * X0ZK [webchat@100.42.154.84] has joined #minecrafthelp
#1559 [22:37] <X0ZK> Hi when trying to play on a realm im hit with the error- Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host. please help.
#1560 [22:37] * cjcj [webchat@c-24-131-93-75.hsd1.pa.comcast.net] has joined #minecrafthelp
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#1563 [22:38] <Schmals123> No the crash happens when Im booting up the game and the MOJANG screen comes up. Then 50% to about 8% of the way it will crash
#1564 [22:38] <Schmals123> 85%
#1565 [22:40] <Schmals123> I see the same problem is happening to other people also. I tried everything, I updated all my drivers, reinstalled the game, uninstalled all mods and texture packs, and gave Minecraft more than 2GB of RAM
#1566 [22:40] * iTzCandumeda [webchat@host-181-199-14-132.ecua.net.ec] has joined #minecrafthelp
#1567 [22:41] <iTzCandumeda> ¿Can I use money from my microsoft account?
#1568 [22:41] <Schmals123> Nobody answered my question lol
#1569 [22:41] <iTzCandumeda> xd
#1570 [22:42] <iTzCandumeda> Really?
#1571 [22:42] <Schmals123> Yeah and I LITERALLY tried everything and can't figured it out
#1572 [22:43] <iTzCandumeda> So
#1573 [22:44] <iTzCandumeda> This page
#1574 [22:44] <iTzCandumeda> It´s shit
#1575 [22:44] <Absol> iTzCandumeda: Please keep it civil
#1576 [22:44] <iTzCandumeda> xdxd
#1577 [22:45] <iTzCandumeda> I want help
#1578 [22:48] <X0ZK> no one helped me either lol
#1579 [22:55] * Swift [webchat@85.sub-174-236-154.myvzw.com] has joined #minecrafthelp
#1580 [22:55] * Swift [webchat@85.sub-174-236-154.myvzw.com] has joined #minecrafthelp
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#1582 [22:57] * SwiftOne [webchat@85.sub-174-236-154.myvzw.com] has joined #minecrafthelp
#1583 [23:01] <SwiftOne> Hi I am wondering how to fix this issue with a server I have been trying to join. The server is a private one my friend has been hosting, but I can other servers. His server I get this error, and it does not allow me to join the server and just disconnects me. I primarily use a hotspot and I also tried using my router. Both did not work. When using
#1584 [23:01] <SwiftOne> my hotspot, some times, I would get the error "Removed by remote host".
#1585 [23:02] <SwiftOne> https://pastebin.com/vFcKifst
#1586 [23:33] * fwdwdwwd [webchat@ip72-194-96-55.oc.oc.cox.net] has joined #minecrafthelp
#1587 [23:34] <fwdwdwwd> ^^ such a bullshit excuse for a billion dollar company to be sending glorified copy and paste "help". I mean I understand you have one of the biggest games, but the lack of professionalism is astonishing.
#1588 [23:34] <Absol> fwdwdwwd: Please keep it civil
#1589 [23:36] <fwdwdwwd> @Absol No
#1590 [23:49] * Mitch [webchat@cpe-124-176-176-184.vb01.vic.asp.telstra.net] has joined #minecrafthelp
#1591 [23:51] <Mitch> Hey, I just finished the ender-dragon fight on a realm, but i got kicked out the server during the credits, and i spawned back in the end without any of the levels I had just got from killing the dragon, is there a way i can get them back?
#1592 [23:51] * darkwolf [webchat@69-209-4-180.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
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