#1 [00:02] * Missterbacon23 [webchat@23-115-204-104.lightspeed.okcbok.sbcglobal.net] has joined #minecrafthelp
#2 [00:02] <Missterbacon23> lan wont connect>
#3 [00:02] <Missterbacon23> ?
#4 [00:04] * VelvetDiamonds [webchat@cpc122572-lee214-2-0-cust62.7-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#5 [00:06] * mac [webchat@cpe-70-122-184-54.tx.res.rr.com] has quit. (Quit: webchat.esper.net)
#6 [00:26] * Chicossauro [webchat@b5dd7614.virtua.com.br] has joined #minecrafthelp
#7 [00:27] <Chicossauro> Hello
#8 [00:27] <Chicossauro> Someone?
#9 [00:33] * Chicossauro [webchat@b5dd7614.virtua.com.br] has quit. (Quit: webchat.esper.net)
#10 [00:34] * OllifromGermany [webchat@p57AD1009.dip0.t-ipconnect.de] has joined #minecrafthelp
#11 [00:42] <OllifromGermany> Hello. I recently installed minecraft on my laptop. When the game has launched (the minecraftworld ist on the screen) the program suddenly breaks down after some seconds and an error messagge pops up. I searched for solutions in the www and found some advices. I changed the settings of my graphic card (highest mode) and I changed the Java capabilit
#12 [00:42] <OllifromGermany> y to 4 in the game settings. But nothing helps. I think the capability of my laptop is ok, I use an NVIVIDA GEFORCE 820m graphic card and there ist enoug space on the hdd left. But I am not a computer expert and so I ask for help here. Maybe there is an simple solution for my problem and I am thankful for any helb.
#13 [00:56] * Seanman117 [webchat@207.189.30.232] has joined #minecrafthelp
#14 [00:57] <Seanman117> I had the auto login feature going on the launcher for minecraft and now it currently will not accept me logging in. I have changed my password repeatedly, I know I am using the correct email, I have restarted my computer and the launcher.
#15 [00:58] * c003y [~nes@69.17.188.160] has joined #minecrafthelp
#16 [01:02] <Seanman117> Hello?
#17 [01:04] <Seanman117> I just want to play minecraft with my friends bruh :/
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#19 [01:28] * Dracula102 [webchat@115-188-227-132-adsl.sparkbb.co.nz] has joined #minecrafthelp
#20 [01:28] <Dracula102> Hi there
#21 [01:28] <Dracula102> anyone here?
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#25 [02:30] * RedWings [webchat@ntl-50-108-227.nayatel.com] has joined #minecrafthelp
#26 [02:30] <RedWings> I need help, I'm trying to purchase the game, but it's stuck on placing order.
#27 [02:31] <RedWings> Can someone please help?
#28 [02:33] * Roxoie [webchat@207.189.31.75] has joined #minecrafthelp
#29 [02:34] <RedWings> Hello, I need help. Can you see my older message?
#30 [02:36] <Roxoie> Hey uh..I have a really weird problem. I can't sign in to my minecraft account on the website or the launcher. I put in my correct details, everything I confirm to be absolutely 100% correct and I still can't log in. I checked my Mojang account to make sure that my game wasn't refunded and it wasn't! So for some reason I can't log in with my CORREC
#31 [02:36] <Roxoie> T details. And the minecraft launcher does give me an error message. It says that I have put in invalid info, even though it's correct. The website (minecraft.net) doesn't even give me an error message. It just doesn't respond to me clicking sign in. I'm honestly just at a loss here. What is going on?
#32 [02:37] <RedWings> Oh, sorry to hear that. We are both looking for help it seems like, but no ones here atm. I'm having trouble purchasing the game :/ Hopefully someone helps us soon.
#33 [02:38] <Roxoie> Yeah, it's really weird. I don't even want help honestly, I just want to know what the problem is. :(
#34 [02:40] * Ethan [webchat@ip72-200-35-191.no.no.cox.net] has joined #minecrafthelp
#35 [02:40] <Ethan> oi
#36 [02:40] <RedWings> Hi
#37 [02:40] <Roxoie> I also have waited a whole entire day, and it still doesn't work. It's very annoying.
#38 [02:40] <RedWings> Are you helper or also looking for help?
#39 [02:41] <Ethan> lookin for help
#40 [02:41] <RedWings> Hmm
#41 [02:41] <Roxoie> What time is it for you guys?
#42 [02:41] <Ethan> 2:41 am
#43 [02:41] <RedWings> 12:41PM
#44 [02:41] <Roxoie> well it's 3:41 AM for me
#45 [02:41] <RedWings> We have 41 in all of our times. xD
#46 [02:42] <Roxoie> epic
#47 [02:42] <Roxoie> I friggin hate this problem though...It's more annoying because this should never happen right? Like seriously I have reset my password 3 times now and it still doesn't work.
#48 [02:43] <Roxoie> Well I guess all we can do is wait for a helper.
#49 [02:43] <RedWings> Oh, that sucks, and I hate that my purchase isn't working... :(
#50 [02:44] <Ethan> dude i have had this game since 2010 and i cant log into my account
#51 [02:44] <Roxoie> Why can't you?
#52 [02:44] <Ethan> idk just none the passwords i think would work dont work
#53 [02:45] <Ethan> also i believe its been hacked into before because my name has been changed
#54 [02:45] <Roxoie> You could just reset your pass y'know
#55 [02:45] <Roxoie> Unless they changed your email or something
#56 [02:45] <Roxoie> You did migrate your account right?
#57 [02:48] <RedWings> Hopefully someone helps us all soon.
#58 [02:48] <Roxoie> Yeah.
#59 [02:51] <Andrio> Roxoie, can you log in at https://account.mojang.com/ ?
#60 [02:51] <Andrio> Ethan, tried resetting your password?
#61 [02:51] <Andrio> RedWings, tried different browsers?
#62 [02:51] <Roxoie> Yeah, I had to to see if my account was refunded.
#63 [02:51] <Andrio> ??> Roxoie tools/HJT
#64 [02:51] <Mightyena> Roxoie: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#65 [02:51] <Mightyena> Roxoie: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#66 [02:51] <RedWings> @Andrio Yes, I did.
#67 [02:53] <RedWings> @Andrio I am still trying, but it will keep showing placing order. No error or anything. I don't know what to do.
#68 [02:53] <Roxoie> @Andrio https://paste.ubuntu.com/p/sGtHnKxYn4/
#69 [02:53] <Andrio> Unfortunately I'm not sure about that one either. Others may be able to help.
#70 [02:54] <RedWings> @Mightyena Do you have any idea what could be the problem?
#71 [02:54] <Andrio> Roxoie, get off your VPN and try again
#72 [02:55] * Roxoie [webchat@207.189.31.75] has quit. (Quit: webchat.esper.net)
#73 [02:56] <RedWings> Any idea who can help me? I have also sent an email. Since I couldn't find this kind of problem listed anywhere, but no reply yet.
#74 [02:56] * Roxoie [webchat@d24-36-115-111.home1.cgocable.net] has joined #minecrafthelp
#75 [02:56] * Jen [webchat@c-73-189-158-162.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#76 [02:56] <Roxoie> Alright back.
#77 [02:56] <Roxoie> Let me try again.
#78 [02:57] <Roxoie> WOW REALLY. THAT WAS THE PROBLEM?!
#79 [02:57] * vaarikas [webchat@208-227-190-90.dyn.estpak.ee] has joined #minecrafthelp
#80 [02:57] <Andrio> was it?
#81 [02:57] <Roxoie> *mega facepalm* i feel stupid now
#82 [02:57] <Roxoie> Yeah, I can log in again.
#83 [02:57] * Pigcoww [webchat@ip24-251-42-241.ph.ph.cox.net] has joined #minecrafthelp
#84 [02:58] <Andrio> It's ok
#85 [02:58] * Pigcoww [webchat@ip24-251-42-241.ph.ph.cox.net] has quit. (Client Quit)
#86 [02:58] <RedWings> Good to hear your problem is fixed Roxoie
#87 [02:58] <Roxoie> Thanks for helping @Andrio and thanks @RedWings for being awesome too
#88 [02:58] * vaarikas [webchat@208-227-190-90.dyn.estpak.ee] has quit. (Client Quit)
#89 [02:59] * Roxoie [webchat@d24-36-115-111.home1.cgocable.net] has quit. (Client Quit)
#90 [02:59] * vaarikas [webchat@208-227-190-90.dyn.estpak.ee] has joined #minecrafthelp
#91 [03:01] <vaarikas> if i try to play hypixel it says failed to authenticate your connection
#92 [03:02] <vaarikas> can somebody help me please
#93 [03:02] <Andrio> ??> vaarikas launcher/relog
#94 [03:02] <Mightyena> vaarikas: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
#95 [03:04] * Lord_of_Life_ [~Lord@46.217.58.184] has quit. (Ping timeout: 189 seconds)
#96 [03:05] <vaarikas> thank you it helped
#97 [03:06] * Lord_of_Life [~Lord@46.217.58.82] has joined #minecrafthelp
#98 [03:06] * minnnnnnnnnnn [webchat@188.161.244.230] has joined #minecrafthelp
#99 [03:06] <minnnnnnnnnnn> hello
#100 [03:17] * RedWings [webchat@ntl-50-108-227.nayatel.com] has quit. (Quit: webchat.esper.net)
#101 [03:22] <minnnnnnnnnnn> hhjy
#102 [03:22] <minnnnnnnnnnn> hiv
#103 [03:22] <minnnnnnnnnnn> fuck dis no response what the fuck
#104 [03:22] <Absol> minnnnnnnnnnn: Please keep it civil
#105 [03:25] <minnnnnnnnnnn> kkk
#106 [03:25] <minnnnnnnnnnn> y n respons god damn it
#107 [03:33] * RedWings [webchat@ntl-50-108-227.nayatel.com] has joined #minecrafthelp
#108 [03:33] <Greymagic27> minnnnnnnnnnn, Hello. How can we help?
#109 [03:33] <RedWings> Anyone here can help me?
#110 [03:34] <Greymagic27> RedWings, Sure! What's the issue?
#111 [03:34] <RedWings> I'm trying to purchase minecraft, but it is stuck on placing order. Any idea how I can fix it?
#112 [03:34] <Greymagic27> RedWings, Let's check that nothing on your PC is causing the issue. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#113 [03:34] <Greymagic27> ??> RedWings tools/hjt
#114 [03:34] <Mightyena> RedWings: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#115 [03:34] <Mightyena> RedWings: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#116 [03:36] <RedWings> My windows is new like I haven't downloaded or installed anything other than steam and minecraft. Don't think I need it yet.
#117 [03:36] <RedWings> Don't think that is the problem.
#118 [03:36] <RedWings> I've tried different browsers too.
#119 [03:36] <Greymagic27> RedWings, It's still one of the main causes of this issue and it would be good if we could rule incompatible software out at the start
#120 [03:40] <minnnnnnnnnnn> how can i reset my name without waiting 30 day
#121 [03:40] <minnnnnnnnnnn> s
#122 [03:40] <Greymagic27> minnnnnnnnnnn, You can't. You'll need to wait for 30 days
#123 [03:41] <minnnnnnnnnnn> if isent an email to mojang can i reset it without waiting ??
#124 [03:42] <Greymagic27> minnnnnnnnnnn, Mojang have an email backlog of 2 months so sending them an email would just increase the backlog for no good reason
#125 [03:42] <minnnnnnnnnnn> ok
#126 [03:42] * OllitheGerman [webchat@p57AD1009.dip0.t-ipconnect.de] has joined #minecrafthelp
#127 [03:42] <minnnnnnnnnnn> thanks for helping
#128 [03:42] <Greymagic27> minnnnnnnnnnn, No problem! :)
#129 [03:42] * minnnnnnnnnnn [webchat@188.161.244.230] has quit. (Quit: webchat.esper.net)
#130 [03:45] <OllitheGerman> Hello, I was disconnected. My problem is, the minecraft breaks down after it has loaded. The minecraftworld appears on the screen an then, some seconds later, the program shut down an an error message appears. I have already changed the settings of the graphiccard to "High" an in the game settings I set the Java settings to 4. What can I do more to
#131 [03:45] <OllitheGerman> get the game running? Thanks for helping!
#132 [03:55] * Focal [webchat@112.209.115.125.pldt.net] has joined #minecrafthelp
#133 [03:55] <Focal> Hello.
#134 [03:56] <Focal> I have an issue with my account. I accidentally added the wrong birthdate.
#135 [03:56] <Focal> Does anyone know how I can change this information?
#136 [04:04] <Greymagic27> OllitheGerman, Hey. What's the error message?
#137 [04:08] * ELTUUTIS [webchat@cable-roi-50ddff-66.dhcp.inet.fi] has joined #minecrafthelp
#138 [04:08] <ELTUUTIS> I'm purchasing myself a laptop for school soon and I thought that I'd download minecraft and played with my account that I have had for about 5 years now. Then I remembered that I cannot access my account due to the safety questions that are mostly based on my opinions 5 years ago, so I don't remember them. Also because it has been so long, I do no
#139 [04:08] <ELTUUTIS> t have access to the email address that the account has been registered to. Please help.
#140 [04:09] <Greymagic27> ??> ELTUUTIS account/send-email
#141 [04:09] <Mightyena> ELTUUTIS: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#142 [04:09] <Mightyena> ELTUUTIS: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#143 [04:09] * ELTUUTIS [webchat@cable-roi-50ddff-66.dhcp.inet.fi] has quit. (Client Quit)
#144 [04:15] * UrThane [webchat@d198-53-223-186.abhsia.telus.net] has joined #minecrafthelp
#145 [04:17] <UrThane> I was told that there was a code for the Windows 10 download for the game if you bought the java product, is this true. if so, where do I get it
#146 [04:18] <Greymagic27> UrThane, Hey. That's exactly right. When did you buy java edition?
#147 [04:18] <UrThane> from minecraft.net
#148 [04:18] <Greymagic27> UrThane, Not where :P when
#149 [04:19] <UrThane> oh, my bad. this week
#150 [04:19] <Greymagic27> UrThane, I'm afraid that deal ended in October last year and there's no news of when/if it will return
#151 [04:20] <UrThane> darn. fair enough. I have a follow up then.
#152 [04:20] <UrThane> I've been looking at the windows site for this, and the only way I seem to be able to get the windows version online is through code. is that the only way?
#153 [04:23] <Greymagic27> UrThane, Hmm. That does seem true as I've not been able to find a way to buy it
#154 [04:24] <Andrio> Can you not buy it from the Store app?
#155 [04:25] <Greymagic27> http://prntscr.com/ondo5c
#156 [04:25] <Greymagic27> It doesn't look like it
#157 [04:25] <Andrio> hm
#158 [04:26] <UrThane> I was on the microsoft site trying to make at least one transaction as well. I'm from Canada and it wouldn't let me put in a postal code instead of a zip code. so I think I hit two walls on that point
#159 [04:26] <UrThane> seems like I'll just have to find a physical copy somewhere
#160 [04:27] <Greymagic27> Shops like 'GAME' or similar may have them. (Not sure if you have 'GAME' in canda, I only have one near me)
#161 [04:27] <UrThane> Maybe not game, but there's best buy and a few other places around. I'll just have to look around when I get the chance.
#162 [04:28] <UrThane> thanks for confirming I'm not crazy with what I was looking at
#163 [04:28] <Greymagic27> No problem, I also thought you could buy it from the store until today
#164 [04:29] <UrThane> every one is learning then hah
#165 [04:29] <UrThane> have a good night
#166 [04:29] <Greymagic27> You as well :)
#167 [04:32] * OllitheGerman [webchat@p57AD1009.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#168 [04:45] * JRAW [webchat@host86-165-107-80.range86-165.btcentralplus.com] has joined #minecrafthelp
#169 [04:46] <JRAW> My account has lost access to the Minecraft game, I logged in on the 29th and found I could only play the demo version despite playing the game the day before and also owning Minecraft since 2011.
#170 [04:46] * boebia [webchat@21-104-149-118.nzcomms.co.nz] has joined #minecrafthelp
#171 [04:48] <boebia> i just submitted a help request through mojang customer service but i realized that im dumb and the issue is gone.i dont want to waste someones time too much so can i somehow get rid of that request?
#172 [04:49] <Greymagic27> ??> JRAW account/relog
#173 [04:49] <Greymagic27> ??> JRAW launcher/relog
#174 [04:49] <Mightyena> JRAW: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
#175 [04:49] <Greymagic27> boebia, Hey. There isn't a way to cancel a request as it's an email you send
#176 [04:50] <boebia> ok thanks
#177 [04:54] <Focal> Hello, need help guys.
#178 [04:54] <Focal> Does anyone know how I can change this information?
#179 [04:54] <Focal> my birthdate on my account.
#180 [04:55] <Greymagic27> Focal, Hey. You'll need to email mojang to get that changed.
#181 [04:55] <Greymagic27> ??> Focal account/send-email
#182 [04:55] <Mightyena> Focal: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#183 [04:55] <Mightyena> Focal: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#184 [04:55] <Focal> Thank you!
#185 [04:55] <Focal> Will be waiting for them to hit me back.
#186 [04:58] * JaguarJ [webchat@host109-155-195-169.range109-155.btcentralplus.com] has joined #minecrafthelp
#187 [04:58] * Focal [webchat@112.209.115.125.pldt.net] has quit. (Quit: webchat.esper.net)
#188 [04:58] <JaguarJ> Hey anyone else having touble getting on minecraft 1.14.4
#189 [04:59] <Greymagic27> JaguarJ, Hey. What sort of trouble are you having?
#190 [04:59] <JaguarJ> Whenever it loads on the splash screen it just crashes
#191 [04:59] <Greymagic27> JaguarJ, Let's take a look at that crash report:
#192 [04:59] <Greymagic27> ??> JaguarJ launcher/log-txt
#193 [04:59] <Mightyena> JaguarJ: We need to see your full launcher log, which is created in the game directory.
#194 [04:59] <Mightyena> JaguarJ: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#195 [05:00] * mato7602 [webchat@adsl-dyn178.78-98-188.t-com.sk] has joined #minecrafthelp
#196 [05:00] <mato7602> hey guys
#197 [05:01] <Greymagic27> mato7602, Hey. What's the issue?
#198 [05:01] <mato7602> i have changed my nickname bud bad
#199 [05:01] <mato7602> i want it change my nickname soon than 30 days
#200 [05:02] <Greymagic27> mato7602, You can't. You'll need to wait for the 30 days
#201 [05:02] <JaguarJ> theres alot on it how do i copy the whole thing lol
#202 [05:02] <Greymagic27> JaguarJ, Press CTRL+A on your keyboard then CTRL+C to copy everything
#203 [05:02] <Greymagic27> Once on https://paste.ubuntu.com press CTRL+V to paste the text
#204 [05:03] <mato7602> Greymagic27 but i was playing on server i had chests buildings all and i changed my nickname and then i cant open my chests and cant build anything because i have other nickname please help
#205 [05:04] <Greymagic27> mato7602, That's something you'll need to sort out with the server owners
#206 [05:04] <JaguarJ> https://paste.ubuntu.com/p/v4rZxPCQPc/
#207 [05:04] <mato7602> ok greymgic27 but i cant change it somehow ?
#208 [05:05] <Greymagic27> mato7602, You need to wait the 30 days before you can change it agin
#209 [05:05] <Greymagic27> again*
#210 [05:05] <mato7602> Ok, then thanks for help :(
#211 [05:05] <Greymagic27> ??> JaguarJ av/adwcleaner
#212 [05:05] <Mightyena> JaguarJ: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#213 [05:05] <Mightyena> JaguarJ: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#214 [05:05] <JaguarJ> yeah no
#215 [05:05] * JaguarJ [webchat@host109-155-195-169.range109-155.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#216 [05:06] * mato386 [webchat@adsl-dyn178.78-98-188.t-com.sk] has joined #minecrafthelp
#217 [05:07] <mato386> hi
#218 [05:07] <Greymagic27> mato386, Welcome back
#219 [05:08] * GRepox [webchat@cpe-90-157-161-231.dynamic.amis.net] has joined #minecrafthelp
#220 [05:08] <GRepox> Hello
#221 [05:08] <mato386> i saw guys changed their nickname sooner than 30 days
#222 [05:08] <GRepox> mato sup
#223 [05:08] * OllitheGerman [webchat@p57AD1009.dip0.t-ipconnect.de] has joined #minecrafthelp
#224 [05:08] <Greymagic27> GRepox, Hey. How can we help?
#225 [05:09] <Greymagic27> mato386, There's nothing I can help you with. You will need to wait until you can change your name again
#226 [05:09] <GRepox> Well, i can't login into my account. Its the right password and gmail but it always says If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#227 [05:09] * GRepox [webchat@cpe-90-157-161-231.dynamic.amis.net] has quit. (Client Quit)
#228 [05:09] * GRepox [webchat@cpe-90-157-161-231.dynamic.amis.net] has joined #minecrafthelp
#229 [05:10] <mato386> thats really bad after one mounth my holidays ending :D and then i dont have time for minecraft :D so thanks for support
#230 [05:10] <GRepox> I can't login into my account, it's the right password and gmail but in Minecraft Launcher always says If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#231 [05:10] <OllitheGerman> @Graymagic27: Hi, I was disconneceted again......if I translate it right, the error´s message is, that there is a problem with the program and that minecraft ist sorry that the program crashed. Nothing elese, no discription of the error.
#232 [05:10] * mato386 [webchat@adsl-dyn178.78-98-188.t-com.sk] has quit. (Client Quit)
#233 [05:11] <Greymagic27> OllitheGerman, Let's take a look and see if the launcher log has picked up any errors:
#234 [05:11] <Greymagic27> ??> OllitheGerman launcher/log-txt
#235 [05:11] <Mightyena> OllitheGerman: We need to see your full launcher log, which is created in the game directory.
#236 [05:11] <Mightyena> OllitheGerman: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#237 [05:12] <Greymagic27> GRepox, Let's make sure nothing on your PC is causing the issue. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#238 [05:12] <Greymagic27> ??> GRepox tools/hjt
#239 [05:12] <Mightyena> GRepox: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#240 [05:12] <Mightyena> GRepox: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#241 [05:13] * game2512 [webchat@2.27.249.242] has joined #minecrafthelp
#242 [05:13] <game2512> hi
#243 [05:13] <GRepox> thank you
#244 [05:13] <GRepox> i will
#245 [05:13] <game2512> I would just like to say all you helpers are doing an amazing job
#246 [05:13] * game2512 [webchat@2.27.249.242] has quit. (Client Quit)
#247 [05:14] <OllitheGerman> Hi Mightyena, how can I open the minecraft folder or where I can find it?
#248 [05:14] <Greymagic27> ??> OllitheGerman win/.minecraft
#249 [05:14] <Mightyena> OllitheGerman: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#250 [05:15] <OllitheGerman> just a second, found the folder....
#251 [05:16] <OllitheGerman> launching the game...
#252 [05:17] * JRAW [webchat@host86-165-107-80.range86-165.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#253 [05:20] <GRepox> https://paste.gg/p/anonymous/d8afeb2345bc4c998034b581c64868e4
#254 [05:20] <GRepox> Here you go Greymagic27
#255 [05:20] <Greymagic27> ??> GRepox win/hosts/edit
#256 [05:20] <Mightyena> GRepox: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#257 [05:20] <Mightyena> GRepox: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#258 [05:20] <Greymagic27> GRepox, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#259 [05:22] <OllitheGerman> OK, I copied the launcher log to unbutu
#260 [05:22] <Greymagic27> OllitheGerman, Press 'paste!" and sent the URL
#261 [05:22] <Greymagic27> send*
#262 [05:22] <OllitheGerman> I pressed paste.....
#263 [05:23] <Greymagic27> OllitheGerman, Make sure you have something in the 'poster' box as well
#264 [05:23] <OllitheGerman> sorry, now I know, what you mean: https://paste.ubuntu.com/p/MdgczZxbVN/
#265 [05:24] <Greymagic27> ??> OllitheGerman win/dxdiag
#266 [05:24] <Mightyena> OllitheGerman: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#267 [05:27] <GRepox> when i did that im done*?
#268 [05:27] <Greymagic27> GRepox, Yep. Make sure you change your minecraft password
#269 [05:28] <GRepox> well thank you very much :=) Im very thankful
#270 [05:28] <Greymagic27> No problem :) Don't use MCLeaks again
#271 [05:28] <GRepox> Hahaha i wont! :D
#272 [05:29] <OllitheGerman> OK, done as you wanted :-)
#273 [05:30] <Greymagic27> OllitheGerman, Could you send that link over?
#274 [05:31] <OllitheGerman> uhhh - yea..:https://paste.ubuntu.com/p/pJhv6XdrcW/
#275 [05:32] <Greymagic27> OllitheGerman, I meant the dxdiag one
#276 [05:33] <OllitheGerman> oh - I made a mistake. Just a second, I have to copy the dxdiag to ubuntu
#277 [05:35] <OllitheGerman> here it is: https://paste.ubuntu.com/p/zTcZrD2ttF/
#278 [05:36] <Greymagic27> OllitheGerman, Download and install this driver: https://www.nvidia.com/Download/driverResults.aspx/145873/en-us
#279 [05:36] * Francis [webchat@130.105.30.186] has joined #minecrafthelp
#280 [05:37] <Francis> How to fix unable to save download Name: es_es.lang?
#281 [05:37] <Greymagic27> ??> Francis av/adwcleaner
#282 [05:37] <Mightyena> Francis: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#283 [05:37] <Mightyena> Francis: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#284 [05:38] <OllitheGerman> I have a problem: my pc can´t launch the app, got an error message. That´s not good.
#285 [05:39] * Francis [webchat@130.105.30.186] has quit. (Client Quit)
#286 [05:39] <Greymagic27> OllitheGerman, Hmm. Try this driver: https://downloadcenter.intel.com/download/28798/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81497
#287 [05:40] * Francis [webchat@130.105.30.186] has joined #minecrafthelp
#288 [05:41] <Francis> how to fix unable to save download Name: es_uy.lang?
#289 [05:41] <Greymagic27> ??> Francis av/adwcleaner
#290 [05:41] <Mightyena> Francis: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#291 [05:41] <Mightyena> Francis: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#292 [05:42] <OllitheGerman> OK, this driver is installed
#293 [05:43] <Greymagic27> Restart your PC then try minecraft
#294 [05:43] <OllitheGerman> OK, hope, it will work now. Thank you very much for your assistance and have a nice day
#295 [05:43] <Greymagic27> You as well!
#296 [05:43] <OllitheGerman> by
#297 [05:45] * JRAW [webchat@host86-165-107-80.range86-165.btcentralplus.com] has joined #minecrafthelp
#298 [05:46] * Francis [webchat@130.105.30.186] has quit. (Quit: webchat.esper.net)
#299 [05:46] <JRAW> Mightyena Sorry for the delay, When I log into the mojang website I don't have the game on my account. As I said I have owned the game since 2011 and was playing until very recently when I somehow lost the game
#300 [05:50] * Treecat [webchat@dslb-188-098-170-152.188.098.pools.vodafone-ip.de] has joined #minecrafthelp
#301 [05:50] * jk222 [webchat@202.144.171.52] has joined #minecrafthelp
#302 [05:51] <jk222> hello, have an old minecraft account that was created with an old school email that has since now been deleted and it was purchased by someone who is no longer around. just need help getting into my account so i can migrate my account over to a mojang one and access realms.
#303 [05:55] * Jack [webchat@70-229-219-165.lightspeed.lsvlky.sbcglobal.net] has joined #minecrafthelp
#304 [05:56] * Jack is now known as Guest6327
#305 [05:56] <Treecat> Hi! I downloaded the Java Edition on my mac. When I press the "play" button Minecraft starts to load but half way it stops and then it says "An unexpected problem came up and the game crashed. Sorry". My Mac runs on Yosemite 10.10.5 I thought that should be alright?! What can I do to get the game started?
#306 [05:57] <Guest6327> i cant log into my account due to the questions but i cant change them because i no longer own the email tied to the account
#307 [06:04] <Guest6327> nvrm iguessed it right finally
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#310 [06:10] * Ethan [webchat@ip72-200-35-191.no.no.cox.net] has quit. (Quit: webchat.esper.net)
#311 [06:21] * Jacob [webchat@cpc77299-basf12-2-0-cust104.12-3.cable.virginm.net] has joined #minecrafthelp
#312 [06:22] <Jacob> I can't log into my mojangaccount
#313 [06:22] <Jacob> I can't log into my mojang account*
#314 [06:22] <Jacob> becuase I don't know what my email is
#315 [06:22] <Jacob> neither my password
#316 [06:23] <Jacob> actually my email is me@lowtek.eu.org but i don't have any contact with it
#317 [06:23] <Jacob> I do know all my order id and everything
#318 [06:23] <Jacob> and my minecraft name is YoHuskysMC
#319 [06:24] <Jacob> I made my account with jacobalexandermilesstewart@gmail.com and I would like to change it back then reset my password
#320 [06:25] <Andrio> ??> Jacob account/send-email
#321 [06:25] <Mightyena> Jacob: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#322 [06:25] <Mightyena> Jacob: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#323 [06:26] <Jacob> ok
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#327 [06:49] * Harry4 [webchat@d51a5a3fd.access.telenet.be] has joined #minecrafthelp
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#329 [06:55] * devinbrodie25 [webchat@modemcable008.44-178-173.mc.videotron.ca] has joined #minecrafthelp
#330 [06:56] <Harry4> hi, I have a problem with downloading minecraft java edition. I just bought it today from Game mania and activated the code. Whenn i try to download it, it stops and gives this error: unable to update the Minecraft Runtime Environment. I tried running both java and the minecraft launcher as administrator aswell as disabling my firewall.
#331 [06:57] <Harry4> Kind regards and thank you for your time in advance
#332 [06:57] <jag_er_fem> i can't log in to my minecraft account it's says If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
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#334 [07:10] * jenkj010 [webchat@cpc140424-slou6-2-0-cust248.17-4.cable.virginm.net] has joined #minecrafthelp
#335 [07:12] <jenkj010> Hi, I am currently using the Minecraft version for Switch and it won’t generate my world, it loads the bar completely but doesn’t open anything it just updates the messages on the screen and the bar doesn’t move
#336 [07:18] * jenkj010 [webchat@cpc140424-slou6-2-0-cust248.17-4.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#337 [07:19] * HunterTiV [webchat@79-116-216-67.dynamic.brasov.rdsnet.ro] has joined #minecrafthelp
#338 [07:20] <HunterTiV> Hello everyone! Anybody got a fix for "launcher.dll" missing from a fresh install?
#339 [07:21] * JulianoXavier [webchat@42.113.150.200.static.copel.net] has joined #minecrafthelp
#340 [07:22] <JulianoXavier> HI MY ACCOUNT HAS BEEN SUSPENDED AND THEY DON'T WANT TO RETURN
#341 [07:22] * Swag_Dreamix [webchat@adsl-ull-254-61.49-151.wind.it] has joined #minecrafthelp
#342 [07:23] * JulianoXavier [webchat@42.113.150.200.static.copel.net] has quit. (Client Quit)
#343 [07:25] <Swag_Dreamix> i want change a identification questione and the email
#344 [07:29] <HunterTiV> @Swag_Dreamix Go to minecraftirc.net, login, and edit your profile
#345 [07:30] <Swag_Dreamix> thanks
#346 [07:30] <HunterTiV> @Swag_Dreamix -- sorry, Minecraft.net
#347 [07:30] <Swag_Dreamix> hunter do you want my discord
#348 [07:30] <HunterTiV> No, thank you!
#349 [07:30] <Swag_Dreamix> ok:(
#350 [07:33] <jk222> trying to migrate minecraft account. forgot email, need help please. tried everything and its not working.
#351 [07:33] * Harry4 [webchat@d51a5a3fd.access.telenet.be] has quit. (Quit: webchat.esper.net)
#352 [07:34] <Swag_Dreamix> I can't log in to my account for security questions. I would like to change my email how can I do?
#353 [07:35] <Swag_Dreamix> I can play but I can't change skin, name and any personal information
#354 [07:37] * Salvage [webchat@141.0.129.127] has joined #minecrafthelp
#355 [07:38] <Salvage> My minecraft game crashes at start
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#362 [08:03] * abdul [webchat@39.45.191.116] has joined #minecrafthelp
#363 [08:03] <abdul> someone plz help i cannot press the login button
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#365 [08:05] * supdudes [webchat@97e48fed.skybroadband.com] has joined #minecrafthelp
#366 [08:06] <supdudes> it says unable to save download and then below it says Error details: The process cannot access the file because it is being used by another process.
#367 [08:06] <supdudes> when i click play
#368 [08:07] * Joel [webchat@cpe-101-173-201-197.nb02.nsw.asp.telstra.net] has joined #minecrafthelp
#369 [08:08] * Joel is now known as Guest35023
#370 [08:08] <Guest35023> Hi I am having problems purchasing Minecraft. Has anyone else had this problem
#371 [08:08] <Guest35023> I have tried 2 valid cards but still nothing
#372 [08:11] * Guest35023 [webchat@cpe-101-173-201-197.nb02.nsw.asp.telstra.net] has quit. (Client Quit)
#373 [08:13] * Prokti [webchat@b9168f6d.cgn.dg-w.de] has joined #minecrafthelp
#374 [08:13] <Prokti> Hello I need help
#375 [08:13] * Prokti [webchat@b9168f6d.cgn.dg-w.de] has quit. (Client Quit)
#376 [08:16] * supdudes [webchat@97e48fed.skybroadband.com] has quit. (Quit: webchat.esper.net)
#377 [08:16] <Salvage> my game crashes at launch
#378 [08:19] * Jeff9 [webchat@144.60.89.116.starhub.net.sg] has joined #minecrafthelp
#379 [08:19] * Kahi [webchat@a82-197-4-167.mpynet.fi] has joined #minecrafthelp
#380 [08:20] <Jeff9> Hello my minecraft wont launch
#381 [08:20] <Jeff9> Basically I am capable of launching the launcher
#382 [08:21] <Jeff9> But I am unable to launch the game via the launcher
#383 [08:21] <Jeff9> The game is loaded up i just cant open it
#384 [08:22] <Kahi> Just a quick Q, if I'm playing on a realm in the java version, are there any mods I could use to instantly sort my inventory/chest?
#385 [08:23] * jonas [webchat@d8d864bad.access.telenet.be] has joined #minecrafthelp
#386 [08:23] <jonas> hello i changed my email and forgot my password
#387 [08:24] <jonas> so i cant change my password can you please help me?
#388 [08:26] * Jeff9 [webchat@144.60.89.116.starhub.net.sg] has quit. (Quit: webchat.esper.net)
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#390 [08:30] * crispy_clean [webchat@5-231-133-166.ktk-ip.de] has joined #minecrafthelp
#391 [08:31] <crispy_clean> Hello i can't login my minecraft account in the minecraft launcher
#392 [08:31] * crispy_clean [webchat@5-231-133-166.ktk-ip.de] has quit. (Client Quit)
#393 [08:32] * Jake [webchat@public-gprs172989.centertel.pl] has joined #minecrafthelp
#394 [08:33] * Jake is now known as Guest15325
#395 [08:35] * noyaoya [webchat@p579DBDA9.dip0.t-ipconnect.de] has joined #minecrafthelp
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#397 [08:36] <Guest15325> Hi, I just bought the game 3 or 4 hours ago and I've tried waiting 30min and an hour as it said but nothing helped, furthermore I can't log in on the minecraft site, what can I do to help that?
#398 [08:36] * noyaoya [webchat@87.157.189.169] has joined #minecrafthelp
#399 [08:37] <noyaoya> hello i have a problem with minecraft. When I am trying to start the game, it crashes and I have no idea why its happening.
#400 [08:38] <noyaoya> I tried some things my friends told me but nothing worked
#401 [08:39] <Guest15325> noyaoya Did you install (or try to install) some mods?
#402 [08:39] <noyaoya> what kind of mods? or where do i do that?
#403 [08:40] * Jurare [webchat@dslb-178-010-178-113.178.010.pools.vodafone-ip.de] has joined #minecrafthelp
#404 [08:40] <noyaoya> Do I just type minecraft mode and take the first one that pops up?
#405 [08:40] <Guest15325> ok so thats a no
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#407 [08:40] * Kahi [webchat@a82-197-4-167.mpynet.fi] has quit. (Quit: webchat.esper.net)
#408 [08:40] * Guest15325 [webchat@public-gprs172989.centertel.pl] has left #minecrafthelp
#409 [08:41] <noyaoya> so should I do it?
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#411 [08:42] * Uranus [webchat@ip-178-203-146-8.hsi10.unitymediagroup.de] has joined #minecrafthelp
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#414 [08:46] <Jurare> Hey together, i just reawakened my minecraft-account from its slumber and realized someone else seemed to have gained unauthorized access to it. I had to reset the password and Nickname (which i am glad that it worked without any problems) and (if i remember correctly) also changed my e-mail-adress. Less than a week ago, somene directly e-mailed me
#415 [08:46] <Jurare> that i would have "stolen" the account, and somehow "threatening" me directly (well, it doesn´t sound realistic, but i got an e-mail from a possibly valid e-mail-adress). How should i handle this?
#416 [08:47] * noyaoya [webchat@87.157.189.169] has quit. (Quit: webchat.esper.net)
#417 [08:52] * Ribbo [webchat@cpc1-clif12-2-0-cust143.12-4.cable.virginm.net] has joined #minecrafthelp
#418 [08:54] <Ribbo> I've been getting the "Authentication Servers are down" message all day but it says they're fine on Mojang. I've relogged several times.
#419 [08:55] * kerbs [webchat@180.191.143.39] has joined #minecrafthelp
#420 [08:55] <kerbs> hi
#421 [08:55] <kerbs> i cant connect to my minecraft realms
#422 [09:14] * kasia [webchat@xd520f20a.cust.hiper.dk] has joined #minecrafthelp
#423 [09:15] * kasia [webchat@xd520f20a.cust.hiper.dk] has quit. (Client Quit)
#424 [09:16] * SashaPleu2 [webchat@31.43.59.165] has joined #minecrafthelp
#425 [09:16] <SashaPleu2> Blis give i ak
#426 [09:16] * SashaPleu2 [webchat@31.43.59.165] has quit. (Client Quit)
#427 [09:20] * Squirt575 [webchat@79-71-241-6.dynamic.dsl.as9105.com] has joined #minecrafthelp
#428 [09:20] <Squirt575> how do I register my account
#429 [09:22] <Squirt575> Are the multiplayer servers down
#430 [09:22] <Greymagic27> Squirt575, Hey. What do you mean by register?
#431 [09:22] <Andrio> Not all of them
#432 [09:22] <Squirt575> what servers are not down
#433 [09:23] * Squirt575 [webchat@79-71-241-6.dynamic.dsl.as9105.com] has quit. (Client Quit)
#434 [09:24] * SavageMOBz [webchat@pool-173-76-91-213.bstnma.fios.verizon.net] has joined #minecrafthelp
#435 [09:24] * Ribbo [webchat@cpc1-clif12-2-0-cust143.12-4.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#436 [09:26] <SavageMOBz> Hello I'm having trouble opening Minecraft as it keeps crashing and saying something about OpenGL and I tried updating my drivers but all those options cost money. Anyone know what to do?
#437 [09:26] <Greymagic27> SavageMOBz, Hey. Let's take a look at the error first of all:
#438 [09:26] <Greymagic27> ??> SavageMOBz launcher/log
#439 [09:26] <Mightyena> SavageMOBz: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#440 [09:34] * jmfstx10 [webchat@stx194165.broadband.vi] has joined #minecrafthelp
#441 [09:35] <jmfstx10> Hi, I am a user who played minecraft before the transition to mojang and I am trying to now transfer my account but I can't remember my username.
#442 [09:36] <Greymagic27> jmfstx10, Hey. You'll need to email mojang and ask them to grab that information for you.
#443 [09:36] <Greymagic27> ??> jmfstx10 account/send-email
#444 [09:36] <Mightyena> jmfstx10: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#445 [09:36] <Mightyena> jmfstx10: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#446 [09:36] <jmfstx10> I don't have a transaction ID
#447 [09:37] <Greymagic27> ??> jmfstx10 account/trans-id
#448 [09:37] <Mightyena> jmfstx10: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#449 [09:37] <jmfstx10> thanks
#450 [09:42] * jmfstx10 [webchat@stx194165.broadband.vi] has quit. (Quit: webchat.esper.net)
#451 [09:43] * thesilent4437 [webchat@cpe-65-190-32-13.nc.res.rr.com] has joined #minecrafthelp
#452 [09:44] <thesilent4437> yo whats good my minecraft account got migrated without me asking
#453 [09:44] <Greymagic27> thesilent4437, Hey. Have you emailed mojang support?
#454 [09:44] * SavageMOBZ [webchat@pool-173-76-91-213.bstnma.fios.verizon.net] has joined #minecrafthelp
#455 [09:45] <thesilent4437> yes lol they told me to go here
#456 [09:45] <thesilent4437> but why did my account just migrate
#457 [09:45] <Greymagic27> thesilent4437, If you read the email, it tells you this is for technical issues
#458 [09:45] <Greymagic27> Wait for a reply from mojang. Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#459 [09:45] <SavageMOBZ> hey my Minecraft keeps crashing due to OpenGL and all the solutions with updating video drivers cost money. Anyone know how to help please.
#460 [09:46] * thesilent4437 [webchat@cpe-65-190-32-13.nc.res.rr.com] has quit. (Client Quit)
#461 [09:46] <Greymagic27> SavageMOBZ, Hey. Before I give you steps to grab a dxdiag; video drivers don't cost money, if you see someone trying to charge for them don't buy the product
#462 [09:46] <Greymagic27> ??> SavageMOBZ win/dxdiag
#463 [09:46] <Mightyena> SavageMOBZ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#464 [09:47] * BT [webchat@pool-173-72-201-86.clppva.fios.verizon.net] has joined #minecrafthelp
#465 [09:49] <BT> can i get minecraft java edition for free if i have a microsoft account?
#466 [09:50] <SavageMOBZ> here the log 994dfbaa17ca41e78de72a2acc440765
#467 [09:50] <Greymagic27> SavageMOBZ, Please send the full link
#468 [09:50] <Greymagic27> BT, Hey. No, you can't.
#469 [09:50] <SavageMOBZ> umm
#470 [09:50] <SavageMOBZ> https://paste.gg/p/anonymous/b6066198cc5e4d64b8aae01a9ce214f2
#471 [09:50] <Greymagic27> ??> SavageMOBZ win/dxdiag
#472 [09:50] <Mightyena> SavageMOBZ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#473 [09:50] <SavageMOBZ> and your links said Bad Gateway
#474 [09:51] <Greymagic27> SavageMOBZ, Ah. There may be something wrong with the website
#475 [09:51] <Greymagic27> ??> SavageMOBZ win/dxdiag/manual
#476 [09:51] <Mightyena> SavageMOBZ: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#477 [09:51] <Mightyena> SavageMOBZ: Open the file you just saved, and copy the contents. Paste them on https://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#478 [09:52] <SavageMOBZ> ok im doing it
#479 [09:53] * rishi [webchat@broadband.actcorp.in] has joined #minecrafthelp
#480 [09:53] <SavageMOBZ> https://paste.ubuntu.com/p/3RqqH46jrZ/
#481 [09:54] <SavageMOBZ> there
#482 [09:54] <rishi> hi
#483 [09:54] <SavageMOBZ> hey
#484 [09:54] <rishi> i am not able to login thru the launcher
#485 [09:54] <Greymagic27> SavageMOBZ, That PC is well below the needed specs for minecraft. Either buy a new GPU (if using a desktop PC) or look into buying a new PC all together https://help.mojang.com/customer/en/portal/articles/325948-minecraft-java-edition-system-requirements
#486 [09:54] <SavageMOBZ> sorry im not a helper
#487 [09:54] <Greymagic27> rishi, Hey. What's the message it gives you when you try?
#488 [09:54] <rishi> it says invalid email or password
#489 [09:54] <SavageMOBZ> ok thank you
#490 [09:54] * SavageMOBZ [webchat@pool-173-76-91-213.bstnma.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#491 [09:55] <rishi> but ive played the demo version before through this account
#492 [09:55] <rishi> now i bought the game
#493 [09:55] <Greymagic27> rishi, Let's make sure nothing on your PC is causing the issue. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#494 [09:55] <Greymagic27> ??> rishi tools/hjt
#495 [09:55] <Mightyena> rishi: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#496 [09:55] <Mightyena> rishi: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#497 [09:55] <rishi> downloading it right now
#498 [09:56] <rishi> can i paste the log code here?
#499 [09:56] <rishi> oh ok nvm
#500 [09:56] <Greymagic27> ??> rishi paste
#501 [09:56] <Mightyena> rishi: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#502 [09:57] <rishi> here you go: https://paste.ubuntu.com/p/nzfKnzkTDY/
#503 [09:57] <Greymagic27> rishi, Remove tunnelbear then follow these steps:
#504 [09:57] <Greymagic27> ??> rishi win/hosts/edi
#505 [09:58] <Greymagic27> ??> rishi win/hosts/edit
#506 [09:58] <Mightyena> rishi: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#507 [09:58] <Mightyena> rishi: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#508 [09:58] <Greymagic27> rishi, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#509 [10:01] * Surkit [webchat@host31-51-192-63.range31-51.btcentralplus.com] has joined #minecrafthelp
#510 [10:01] <rishi> yeap, changed my password.
#511 [10:01] <rishi> now should I try logging in thru the launcher?
#512 [10:01] <Surkit> Please can anyone help me. I really want to be able to change my name within the 30 day period of waiting before this ign is taken. Please please.
#513 [10:02] <Greymagic27> rishi, Yes please
#514 [10:02] * Afesoj1999 [webchat@pc-189-58-45-190.cm.vtr.net] has joined #minecrafthelp
#515 [10:02] <Greymagic27> Surkit, Hey. You will need to wait for the 30 days. There is no way to fast track this
#516 [10:02] <Surkit> :'(
#517 [10:02] <rishi> Oh, thank you so Much Greymagic27!
#518 [10:02] <rishi> god bless you!
#519 [10:03] <Surkit> So its not possible greymagic?
#520 [10:03] <Greymagic27> Surkit, No
#521 [10:03] <Afesoj1999> hello, i can start my game, a message appear saying that Java SE Binary dont work
#522 [10:03] <Surkit> Nobody can help me?
#523 [10:03] <Greymagic27> rishi, You're welcome. Don't use MCLeaks again
#524 [10:03] <Greymagic27> Afesoj1999, This issue is usually due to malware blocking the game from launching. Follow the steps Mightyena will send below to run a basic malware scan:
#525 [10:03] <Greymagic27> ??> Afesoj1999 av/adwcleaner
#526 [10:03] <Mightyena> Afesoj1999: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#527 [10:03] <Mightyena> Afesoj1999: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#528 [10:03] <Greymagic27> Surkit, We can't do anything to help you. All you can do is wait the 30 days
#529 [10:03] <Afesoj1999> ok i will try thanks
#530 [10:04] <Surkit> I dont understand, why does it have to be a 30 day wait?
#531 [10:04] <Greymagic27> Surkit, So you can't keep changing every day
#532 [10:05] <Surkit> I still think the time should be reduced
#533 [10:07] * Afesoj1999 [webchat@pc-189-58-45-190.cm.vtr.net] has joined #minecrafthelp
#534 [10:08] <Afesoj1999> hi i have problem with Java not working, so you recomend to make a clean up, what i need to do next?
#535 [10:09] <Jurare> oh, i just got another e-mail, where someone states i would have stolen my account (this time it is a different e-mail-adress it got sent to me). is there anything else to do besides using the contact form (and sending a screenshot)? also, on my first message i sent via contact-form i didn´t find my transaction ID, but now i found it in an old back
#536 [10:09] <Jurare> up of my e-mails. should i just wait for a reply or is there another way to add the new information to the existing request?
#537 [10:11] * fURNISS [webchat@5ac5188a.bb.sky.com] has joined #minecrafthelp
#538 [10:11] <fURNISS> Helo
#539 [10:11] <Surkit> Hello
#540 [10:12] * Afesoj1999 [webchat@pc-189-58-45-190.cm.vtr.net] has quit. (Client Quit)
#541 [10:12] <Surkit> furniss
#542 [10:12] <fURNISS> I've forgotten my security questions and have not access to the email
#543 [10:12] <fURNISS> the email belonged to my brother but he shut it down by mistake
#544 [10:12] <Surkit> Then im assuming you lost the account?
#545 [10:13] <fURNISS> no i know the password so i can log in but i want to secure it
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#548 [10:20] * Raided [webchat@pool-108-29-58-92.nycmny.fios.verizon.net] has joined #minecrafthelp
#549 [10:22] <Raided> Whats an eta of someone at mojang responding to my ticket/email inquiry about retrieving an alpha account i purchased in 2010ish. Its been 48 hours already
#550 [10:29] * Rainny [webchat@187-163-54-246.static.axtel.net] has joined #minecrafthelp
#551 [10:30] <Rainny> if i have minecraft windows 10 edition i can play java edition too?
#552 [10:32] * palpal97 [webchat@bb115-66-68-149.singnet.com.sg] has joined #minecrafthelp
#553 [10:32] <palpal97> Hello
#554 [10:32] <palpal97> im having trouble migrating my minnecraft account
#555 [10:33] <palpal97> minecraft*
#556 [10:34] * skila_7k [webchat@p5B053DF2.dip0.t-ipconnect.de] has joined #minecrafthelp
#557 [10:37] <skila_7k> I made a minecraft account years ago when i bought it in the beta for 10 €. I only had a nickname and a passwort. Now i wanted to log in an it didn't work. I tryed to create a new account with my existing one, but it didn't work. I want to play minecraft without buying it a second time.
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#559 [10:43] * jk222 [webchat@202.144.171.52] has quit. (Quit: webchat.esper.net)
#560 [10:44] * skila_7k [webchat@p5B053DF2.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#561 [10:44] * MackoMk [webchat@197.52-66-87.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#562 [10:50] <MackoMk> Hello, I'm trying to log into the minecraft website/launcher but it says invalid email/password. I've read the article posted, waited 30min/1h/+12h and even changed my password but nothing worked. I bought minecraft yesterday via gift card and redeemed it on the website trough my phone. When i got back home i wasn't able to log into the minecraft w
#563 [10:50] <MackoMk> ebsite trough my pc, but i was able to log into the mojang site and download the client. Any help?
#564 [10:51] * Darkarro [webchat@68.169.245.164] has joined #minecrafthelp
#565 [10:52] * snakewolf [webchat@17.red-88-0-66.dynamicip.rima-tde.net] has joined #minecrafthelp
#566 [10:52] <snakewolf> hi
#567 [10:52] <snakewolf> necesito ayuda
#568 [10:54] <snakewolf> tengo una cuenta premiun de maincraft pero no puedo abrirlo
#569 [10:54] <Darkarro> Hello, I am having trouble loading Minecraft. I click play on the launcher and Minecraft launches like normal, but when i try to load any world it crashes. I just bought the game yesterday and haven't gotten into a world yet.
#570 [10:56] * Darkarro [webchat@68.169.245.164] has quit. (Quit: webchat.esper.net)
#571 [10:56] <snakewolf> Buenas tardes necesito ayuda para recuperar mi cuenta en la que tengo Minecraft Premium
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#575 [11:03] <Salvage> my minecraft crashes at launch
#576 [11:08] * eltanin [webchat@c-73-199-50-230.hsd1.nj.comcast.net] has joined #minecrafthelp
#577 [11:08] <eltanin> When I attempt to enter a world the game crashes
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#579 [11:14] * Raided [webchat@pool-108-29-58-92.nycmny.fios.verizon.net] has quit. (Quit: webchat.esper.net)
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#584 [11:24] <LukomXD> Hi, when I try to login on the Minecraft Launcher it says that my e-mail or password are not valid. But when I try to login on the webpage it's login correctly.
#585 [11:25] * Sherzybath [webchat@45.64.210.97] has joined #minecrafthelp
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#588 [11:29] * dara [webchat@92.98.236.147] has joined #minecrafthelp
#589 [11:29] <dara> hello?
#590 [11:29] <Enderrush> Hello
#591 [11:29] <Enderrush> I want to reset my password for an old minecraft account
#592 [11:29] <Enderrush> but i am not receiving a reset link
#593 [11:29] <Enderrush> to my email
#594 [11:30] <dara> is it possible to somehow use a windows 10 full game code on a mac?
#595 [11:38] <Salvage> 1 Year. That's how long i have had this problem. I need help badly.
#596 [11:38] * Enderrush [webchat@92.96.207.183] has quit. (Quit: webchat.esper.net)
#597 [11:39] <Salvage> The error message is: java platform se binary does not answer
#598 [11:41] * Rally [webchat@97-85-230-167.static.stls.mo.charter.com] has joined #minecrafthelp
#599 [11:41] <Rally> hello
#600 [11:42] <Rally> would anyone be able to help me with my server thing im trying to get my own multiplayer server set up and when i run the command -Xmx1024M -Xms1024M -jar minecraft_server.1.10.2.jar nogui it just says "unable to access jarfile minecraft_server.1.10.2.jar
#601 [11:44] * LukomXD [webchat@95.169.229.17] has quit. (Quit: webchat.esper.net)
#602 [11:46] <Salvage> 1 Year. That's how long i have had this problem. I need help badly.
#603 [11:46] <Salvage> The error message is: java platform se binary does not answer
#604 [11:54] <Rally> huh
#605 [11:55] * HunterTiV [webchat@79-116-216-67.dynamic.brasov.rdsnet.ro] has joined #minecrafthelp
#606 [11:56] <HunterTiV> Hey guys! Could anyone give a hand with a "Action failed with result "schannel: next InitializeSecurityContext failed: Unknown error (0x80092012)" error?
#607 [11:56] <Rally> can anyone help me
#608 [11:56] <Rally> hunter
#609 [11:56] <Rally> what did you do to get that
#610 [11:56] <HunterTiV> What's up, Rally?
#611 [11:56] <HunterTiV> Tried to launch the launcher?
#612 [11:56] <HunterTiV> Fresh install
#613 [11:56] <Rally> hmmmm
#614 [11:57] <HunterTiV> Just downloaded the game
#615 [11:57] <Rally> I had a friend of mine that had something similar to that
#616 [11:58] <HunterTiV> This is what I'm getting when trying to launch the game: https://pasteboard.co/IqR7jBC.png
#617 [12:00] <Rally> see if this will help you
#618 [12:00] <Rally> https://bugs.mojang.com/browse/MCL-5546
#619 [12:00] <Rally> that should be the solution to your problem
#620 [12:00] <HunterTiV> Much appreciated... I ended up here as a last resort, after about 4-5 hours of looking for answers...
#621 [12:00] <Rally> at the same place?
#622 [12:01] * ThePieOfLyfe [webchat@97-90-44-241.dhcp.snlo.ca.charter.com] has joined #minecrafthelp
#623 [12:01] <HunterTiV> No, here, on the IRC -- after visiting the entire JIRA db
#624 [12:01] <ThePieOfLyfe> The log in button on minecraft.net wont work and my username and password are always wrong on the launcher
#625 [12:01] <Rally> ah
#626 [12:01] <ThePieOfLyfe> The log in button on minecraft.net wont work and my username and password are always wrong on the launcher
#627 [12:02] <HunterTiV> @ThePieOfLyfe -- you have the same problem as I do, man
#628 [12:02] <Rally> yea if you ever have a problem with an error code just put in error code [name of game] [error code]
#629 [12:02] <HunterTiV> I need to clear my cache, Rally :)
#630 [12:02] <ThePieOfLyfe> I waited 24 hours and it still doesnt work
#631 [12:02] <ThePieOfLyfe> what have you done hunter Tiv
#632 [12:02] <Rally> oh wait are you guys having a problem with logging in where it says its always wrong
#633 [12:02] <HunterTiV> @ThePieOfLyfe Open a Run window -> type in %appdata% and go to your .minecraft folder /> log
#634 [12:03] <HunterTiV> @Rally I can login on the website, but not in the launcher
#635 [12:03] <HunterTiV> That is IF I get the launcher to work through "other" means
#636 [12:03] <Rally> yea im having the same problum but i cant log in on either of them
#637 [12:04] <HunterTiV> it's an schannel issue where the server certificate cannot be validated
#638 [12:04] <HunterTiV> Can't figure out for the life of me why
#639 [12:04] <ThePieOfLyfe> i just uninstalled minecraft
#640 [12:04] <ThePieOfLyfe> so theres no log
#641 [12:04] <ThePieOfLyfe> but in launcher_log it says INVALID_CREDENTIALS
#642 [12:04] <HunterTiV> ThePieOfLyfe https://launcher.mojang.com/download/Minecraft.exe
#643 [12:05] <ThePieOfLyfe> ok
#644 [12:05] <ThePieOfLyfe> ill do that
#645 [12:05] <ThePieOfLyfe> its installing
#646 [12:06] <ThePieOfLyfe> when I try to log in on the website, i put correct email and password but when i press log in nothing happens
#647 [12:06] <HunterTiV> Re-pinging issue: Action failed with result "schannel: next InitializeSecurityContext failed: Unknown error (0x80092012)
#648 [12:07] <ThePieOfLyfe> when I try to log in on the website, i put correct email and password but when i press log in nothing happens
#649 [12:07] <HunterTiV> ThePieOfLyfe > Open a Private tab in your browser and try again
#650 [12:07] <ThePieOfLyfe> what do you mean private tab
#651 [12:07] <HunterTiV> CTRL + SHIFT + N in Chrome, CTRL + SHIFT + P in FireFox
#652 [12:08] <ThePieOfLyfe> still nothing happens
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#655 [12:10] <ThePieOfLyfe> hunter it still doesnt work
#656 [12:10] <HunterTiV> Check your private messages
#657 [12:13] * avDamian [webchat@public-gprs370262.centertel.pl] has joined #minecrafthelp
#658 [12:13] <avDamian> hi
#659 [12:15] * dara [webchat@92.98.236.147] has quit. (Quit: webchat.esper.net)
#660 [12:18] <HunterTiV> Re-pinging issue: Action failed with result "schannel: next InitializeSecurityContext failed: Unknown error (0x80092012) -- Can anyone help, please?
#661 [12:19] * Swag_Dreamix [webchat@adsl-ull-254-61.49-151.wind.it] has quit. (Quit: webchat.esper.net)
#662 [12:23] * beepbop [webchat@cpe-71-77-253-239.ec.res.rr.com] has joined #minecrafthelp
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#664 [12:24] <urielsalis> hi ThePieOfLyfe
#665 [12:24] <urielsalis> hi HunterTiV
#666 [12:24] <urielsalis> hi avDamian
#667 [12:24] <ThePieOfLyfe> hi
#668 [12:24] <urielsalis> what are your issues?
#669 [12:26] <HunterTiV> Hey Hey -- sorry to bother you, here's mine:
#670 [12:26] <HunterTiV> NetQueue.cpp(433)] NetQueue: Action failed with result "schannel: next InitializeSecurityContext failed: Unknown error (0x80092012) - The revocation function was unable to check revocation for the certificate." (35) Thank you!
#671 [12:26] <urielsalis> ??> HunterTiV tools/hjt
#672 [12:26] <Mightyena> HunterTiV: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#673 [12:26] <Mightyena> HunterTiV: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#674 [12:28] * Jack_ [webchat@188.28.101.13.threembb.co.uk] has joined #minecrafthelp
#675 [12:28] <ThePieOfLyfe> dont listen to Mightyena hes lying its a virus
#676 [12:29] <urielsalis> ??> HunterTiV launcher/log
#677 [12:29] <Mightyena> HunterTiV: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#678 [12:29] <Jack_> Hi there, I had bought a copy of minecraft quite some time ago both on PC and on console but I cant seem to be able to get intto downloading just Minecraft and signing in ??
#679 [12:29] <urielsalis> ThePieOfLyfe, Mightyena is a bot, and Hijackthis is not a virus
#680 [12:29] <urielsalis> Jack_, what happens when you try?
#681 [12:29] <HunterTiV> @urielsalis > Provided via PM
#682 [12:29] <Jack_> Just asks me to purchase a new copy I cant just seem to find a link to download the client and then try and sign in ?
#683 [12:30] <urielsalis> ??> HunterTiV win/reinst
#684 [12:30] <Mightyena> HunterTiV: You may need to reinstall the locally installed files that Minecraft puts into place.
#685 [12:30] <Mightyena> HunterTiV: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#686 [12:30] * fuzzyturtletim [webchat@cpe-24-163-124-209.nc.res.rr.com] has joined #minecrafthelp
#687 [12:30] <Jack_> Do you get what I mean ??
#688 [12:30] <urielsalis> HunterTiV, also redownload the launcher(deleting it from E:\Minecraft), seems to be corrupted
#689 [12:30] <HunterTiV> @Jack_ https://launcher.mojang.com/download/MinecraftInstaller.msi
#690 [12:30] <urielsalis> Jack_, you can download the client from minecraft.net/download
#691 [12:30] <HunterTiV> @urielsalis Tried that 4 times
#692 [12:30] <HunterTiV> Launcher / Exe as well
#693 [12:30] <Jack_> Awesome thank you guys :P
#694 [12:31] * Jack_ [webchat@188.28.101.13.threembb.co.uk] has quit. (Client Quit)
#695 [12:31] <fuzzyturtletim> Does anyone know if its possible to cross platform the minecraft java addition with xbox one? I just bought it and may have got the wrong version
#696 [12:31] <urielsalis> HunterTiV, can you verify if E:\Minecraft\game\launcher.dll exists?
#697 [12:31] <urielsalis> fuzzyturtletim, you cant crossplay with the java edition, only with the bedrock edition
#698 [12:32] <fuzzyturtletim> Okay, do you know if there is anyway to switch what I have bought, if that makes sense?
#699 [12:32] <HunterTiV> @urielsalis E:\Minecraft\game\launcher.dll does NOT exist. I attempted a "fresh" install
#700 [12:32] <urielsalis> ??> fuzzyturtletim account/refund
#701 [12:32] <Mightyena> fuzzyturtletim: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#702 [12:34] * Jpedro23 [webchat@host186-255-dynamic.20-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#703 [12:34] <Jpedro23> salve
#704 [12:36] * avDamian [webchat@public-gprs370262.centertel.pl] has quit. (Quit: webchat.esper.net)
#705 [12:36] <Jpedro23> ho un problema con il mio account di minecraft, ieri ho cambiato il mio nome utente da "Giuseppe2904" a "Jpedro23" e dal qual momento non mi fa più accedere nei server premium dicendo "not affilieted with minecraft.net" nonostante il mio minecraft sia originale, qualcuno mi può aiutare a risolvere questo problema?
#706 [12:36] <urielsalis> ??> Jpedro23 lang/it
#707 [12:36] <Mightyena> Jpedro23: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
#708 [12:36] <urielsalis> ??> Jpedro23 launcher/relog
#709 [12:36] <Mightyena> Jpedro23: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
#710 [12:37] * Annie [webchat@modemcable026.100-160-184.mc.videotron.ca] has joined #minecrafthelp
#711 [12:37] * Annie [webchat@modemcable026.100-160-184.mc.videotron.ca] has quit. (Client Quit)
#712 [12:38] <ThePieOfLyfe> when i try to log into minecraft.net nothing happens when i press the login butotn
#713 [12:38] <ThePieOfLyfe> and in launcher_logs there is a 403 forbidden code
#714 [12:38] <urielsalis> ??> ThePieOfLyfe launcher/log
#715 [12:38] <Mightyena> ThePieOfLyfe: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#716 [12:38] <ThePieOfLyfe> i know how to get logs
#717 [12:41] * nobody [webchat@104.244.162.54] has joined #minecrafthelp
#718 [12:41] <nobody> excuse me
#719 [12:41] <nobody> could someone help me
#720 [12:41] <urielsalis> nobody, with?
#721 [12:41] <nobody> so pretty much
#722 [12:41] <nobody> i want to play with my little siblings
#723 [12:41] <nobody> who are on mobile
#724 [12:41] <nobody> but im on pc and idk how to do it
#725 [12:42] * HelpMePlease [webchat@c-174-49-7-34.hsd1.tn.comcast.net] has joined #minecrafthelp
#726 [12:42] <HelpMePlease> Hello
#727 [12:42] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#728 [12:43] <HelpMePlease> I left my mc open all night, came back to invalid token when i try to log on to server, restarted my launcher and now cannot log back into that account.
#729 [12:43] <HelpMePlease> Also cannot log into mojang/minecraft.net
#730 [12:43] <urielsalis> nobody, you have the java edition or the bedrock edition?
#731 [12:43] * fuzzyturtletim [webchat@cpe-24-163-124-209.nc.res.rr.com] has quit. (Quit: webchat.esper.net)
#732 [12:43] <urielsalis> ??> HelpMePlease account/send-email
#733 [12:43] <Mightyena> HelpMePlease: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#734 [12:43] <Mightyena> HelpMePlease: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#735 [12:43] * iKashikoi [webchat@cpe-23-240-168-181.socal.res.rr.com] has joined #minecrafthelp
#736 [12:43] <nobody> i'm not sure, how do i check?
#737 [12:43] <urielsalis> nobody, can you show me a screenshot of the launcher?
#738 [12:44] <nobody> how do i do this?
#739 [12:44] <urielsalis> nobody, (the thing you click to start playing)
#740 [12:44] <nobody> like send a picture
#741 [12:44] <urielsalis> ??> nobody imgur
#742 [12:44] <Mightyena> nobody: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#743 [12:44] <iKashikoi> Hello everyone, I am having issues with Minecraft Realms on Xbox One. I have paid for it, it shows up on my bank account, but it still shows that the realm is expired. I already sent an email to Mojang, I am currently waiting for a response.
#744 [12:44] <nobody> nevermind, it's the java edition.
#745 [12:45] <urielsalis> nobody, to play with mobile you the the bedrock edition
#746 [12:46] <urielsalis> nobody, depending on when you bought the Java edition you might have a code to get it for free
#747 [12:46] <nobody> i bought it in 2014
#748 [12:46] <nobody> will i have to make a new account?
#749 [12:46] <HelpMePlease> Ok i tried logging in again and it worked, should I change my password and/or email just in case someone did manage to hack into my account?
#750 [12:46] <urielsalis> nobody, then if you go to account.mojang.com/me you should see a code to get Minecraft Windows 10 edition for free :)
#751 [12:46] <urielsalis> HelpMePlease, yes
#752 [12:46] <nobody> i saw it!
#753 [12:47] * Jack_ [webchat@188.28.101.13.threembb.co.uk] has joined #minecrafthelp
#754 [12:47] <Jack_> Hi there again
#755 [12:47] <urielsalis> hi again Jack_
#756 [12:47] <Jack_> So I have the client but its just coming up with a demo mode
#757 [12:47] <iKashikoi> I don't know if anyone here can help me out with my issue?
#758 [12:47] <Jack_> Even though previously ive owned 2 seperate copies of minecraft?
#759 [12:47] <nobody> urielsalis which one is better, bedrock edition or java?
#760 [12:47] <urielsalis> Jack_, can you try logging in account.mojang.com?
#761 [12:47] <urielsalis> nobody, they each have their own things
#762 [12:48] <nobody> which one do you prefer?
#763 [12:48] <urielsalis> iKashikoi, sorry, for payments you need to wait on Mojang to answer
#764 [12:48] <Jack_> Gift codes , and asks me to purchase another copy ?
#765 [12:48] <Jack_> Just to put this into perspective i havnt played minecraft since alpha
#766 [12:48] <urielsalis> Jack_, so you cant login?
#767 [12:48] <iKashikoi> For sure thanks.
#768 [12:49] * iKashikoi [webchat@cpe-23-240-168-181.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#769 [12:49] <Jack_> Well I created a new account i thin k with my eamil but isnt registering that ive owned multiple copied on that email adress
#770 [12:49] <nobody> urielsalis once i've finished downloading it, what do i do?
#771 [12:49] <urielsalis> ??> Jack_ account/send-email
#772 [12:49] <Mightyena> Jack_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#773 [12:49] <Mightyena> Jack_: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#774 [12:49] * Jpedro23 [webchat@host186-255-dynamic.20-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#775 [12:50] <Jpedro23> I have a problem with my minecraft account, yesterday I changed my username from "Giuseppe2904" to "Jpedro23" and from that moment it no longer lets me log in to premium servers by saying "not affilieted with minecraft.net" despite my minecraft is it original, can someone help me solve this problem?
#776 [12:50] <urielsalis> nobody, not sure how it works for crossplay, I think you can make a LAN world or have to pay for a realm
#777 [12:50] <urielsalis> ??> Jpedro23 launcher/relog
#778 [12:50] <Mightyena> Jpedro23: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
#779 [12:50] * ThePieOfLyfe [webchat@97-90-44-241.dhcp.snlo.ca.charter.com] has quit. (Quit: webchat.esper.net)
#780 [12:51] <Jack_> Okay, well I dont have that kind of info as I purchased the original copy over 10 years ago ?
#781 [12:51] <urielsalis> ??> Jack_ account/trans-id
#782 [12:51] <Mightyena> Jack_: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#783 [12:52] <nobody> urielsalis okay, i've figured it out. thank you so much!
#784 [12:52] <Jpedro23> mightyena thank you very much :)))
#785 [12:53] * Jpedro23 [webchat@host186-255-dynamic.20-87-r.retail.telecomitalia.it] has quit. (Client Quit)
#786 [12:54] * nobody [webchat@104.244.162.54] has quit. (Quit: webchat.esper.net)
#787 [12:58] <Jack_> Ive sent a request email but tbh I dont think thats good enough tbh
#788 [12:59] <urielsalis> Jack_, we are not Mojang so we cannot help further than that
#789 [12:59] <Jack_> I know :P DW i wassnt having a go at you guys in the slightest
#790 [13:11] * OrsoMan [webchat@webmail.breaker9.com] has joined #minecrafthelp
#791 [13:13] <OrsoMan> Hello, apparently I cant login in my account despite knowing exactly my credentials, so the launcher gives me invalid login error, and in the Minecraft.net login page, the actual login button doesn´t work while pressing enter doesn´t load anything, not even and error. I´m quite lost
#792 [13:15] * BalkanBrother_ [webchat@cable-178-148-164-127.dynamic.sbb.rs] has joined #minecrafthelp
#793 [13:15] <BalkanBrother_> Hello guys,
#794 [13:15] <BalkanBrother_> i have one question
#795 [13:17] <BalkanBrother_> i purchased my mionecraft premium account in November 2012 and i forgot my email from that account i know thhe name in game and password can you help me please
#796 [13:18] <OrsoMan> you could try and login using your account name
#797 [13:18] <OrsoMan> according the launcher :
#798 [13:18] <OrsoMan> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#799 [13:18] <BalkanBrother_> yea i deleted launcher...
#800 [13:19] <BalkanBrother_> i dont know e mail ....
#801 [13:19] <BalkanBrother_> i will try ok
#802 [13:19] <OrsoMan> for the website, im not sure, im here waiting for a problem of my own
#803 [13:20] <BalkanBrother_> this is my nick BalkanBrother_ but i cant remember my e-maiol is there any other way to log in on to site without e mail
#804 [13:23] <OrsoMan> I honestly don´t know, for thw website login page doesn´t even work, the login button does nothing
#805 [13:23] * Caeli [webchat@fixed-187-190-38-77.totalplay.net] has joined #minecrafthelp
#806 [13:23] <Caeli> Hola alguien habla Español ?
#807 [13:23] <OrsoMan> Un poco, que pasa
#808 [13:23] <Caeli> Tengo un Problema al iniciar Minecraft
#809 [13:23] <BalkanBrother_> thanks man see ya.
#810 [13:24] <OrsoMan> see ya,
#811 [13:24] <HunterTiV> OrsoMan > check PM
#812 [13:25] <OrsoMan> Cuál?
#813 [13:27] <Caeli> Uso Windows 10 y compre el Java Edition,Cuando inicio el juego se me Crashea y me sale esto,Ya intente reinstalar Java y Actualizar Windows pero me Sigue dando el Error ( The game crashed whilst initializing game
#814 [13:27] <Caeli> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL )
#815 [13:27] <Caeli> Perdon si tarde
#816 [13:27] <Caeli> Y no me deja Descargar o Actualizar Windows el OpenGL
#817 [13:28] <Caeli> Alguna Solucion ?
#818 [13:28] <HunterTiV> Anyone still willing to help with 'NetQueue: Action failed with result "schannel: next InitializeSecurityContext failed: Unknown error (0x80092012) - The revocation function was unable to check revocation for the certificate." (35)'
#819 [13:28] <OrsoMan> estas un problema con los controladores (drivers) de su PC
#820 [13:29] <Caeli> Pero ya esta Todo Actualizado o me Falta un Drivers ?
#821 [13:30] <OrsoMan> yo no se, perdoname, also in spanish is quite difficult for me ahaha
#822 [13:30] <OrsoMan> también en español es bastante difícil para mí ahaha
#823 [13:30] <Caeli> A no te preocupes,Pero Hay una Solucion ?
#824 [13:31] <OrsoMan> Creo que no, aparte de esperar el soporte técnico real
#825 [13:32] <Caeli> Ya llevo 1 dia esperando Respuesta de ellos
#826 [13:32] <Caeli> Por eso vine aca
#827 [13:34] <urielsalis> Caeli, tarda mas de 1 dia
#828 [13:35] <Caeli> O bueno,Gracias
#829 [13:35] <urielsalis> Caeli, creo que el wait time ahora mismo es casi 2 meses
#830 [13:35] <urielsalis> Caeli, igual, tenes un dxdiag?
#831 [13:35] <urielsalis> Caeli, ese problema lo podemos solucionar aca
#832 [13:35] <urielsalis> ??> Caeli win/dxdiag
#833 [13:35] <Mightyena> Caeli: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#834 [13:36] <Caeli> El que me mencionaron es que posiblemente mi Tarjeta Grafica no es Compatible con Windows 10
#835 [13:36] <urielsalis> Caeli, segui las instrucciones de Mightyena y te lo podemos confirmar
#836 [13:36] <Caeli> Ok
#837 [13:38] <Caeli> Listo
#838 [13:38] <Caeli> https://paste.ubuntu.com/p/638rY44DtN/
#839 [13:39] * Jake [webchat@c-98-249-182-166.hsd1.fl.comcast.net] has joined #minecrafthelp
#840 [13:39] <Jake> Hello?
#841 [13:39] * Jake is now known as Guest168
#842 [13:40] <Guest168> Anyone?
#843 [13:40] <Caeli> Si es por la PC ?
#844 [13:40] <Guest168> Hola?
#845 [13:40] <Guest168> Este el la ayuda?
#846 [13:41] <urielsalis> Caeli, necesitamos el log completo
#847 [13:41] <urielsalis> hi Guest168
#848 [13:41] <Guest168> Hello
#849 [13:41] <Guest168> Is this the help?
#850 [13:41] <urielsalis> Guest168, depends on the issue
#851 [13:41] <Guest168> Yes so my minecraft keeps crashing
#852 [13:41] <Guest168> Its a blaack note
#853 [13:41] <urielsalis> ??> Guest168 launcher/log
#854 [13:41] <Mightyena> Guest168: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#855 [13:41] <HelpMePlease> If you have access to your session token
#856 [13:41] <HelpMePlease> dont give it to anyone
#857 [13:42] <Guest168> Ok thank you
#858 [13:42] * HelpMePlease [webchat@c-174-49-7-34.hsd1.tn.comcast.net] has quit. (Quit: webchat.esper.net)
#859 [13:43] <Caeli> Todo Esto ? https://paste.ubuntu.com/p/dKcdZNGvr2/
#860 [13:44] <Guest168> Umm am getting there
#861 [13:44] <Guest168> Am only 14 im kinda new
#862 [13:45] * BlueSterGaming [webchat@194-144-139-36.du.xdsl.is] has joined #minecrafthelp
#863 [13:45] <Caeli> ?
#864 [13:45] <urielsalis> Caeli, Yep, G41 solo tiene drivers para Windows 7
#865 [13:46] * Richard [webchat@fixed-187-189-217-124.totalplay.net] has joined #minecrafthelp
#866 [13:46] <urielsalis> Caeli, vas a tener que volver a Windows 7 o comprar una GPU externa(si tenes un desktop)
#867 [13:46] <Caeli> O Muchas Gracias
#868 [13:46] <Guest168> Its preparing the minecraft sorry for the weight
#869 [13:46] * Richard is now known as Guest80677
#870 [13:46] <BlueSterGaming> when i try to launch a game for example 1,8,9 it says Unable to extract native files.
#871 [13:46] <BlueSterGaming> Error details: Minizip error while extracting: -116
#872 [13:47] * Belle [webchat@5e0038a4.bb.sky.com] has joined #minecrafthelp
#873 [13:47] <urielsalis> BlueSterGaming, we only help with the latest version
#874 [13:47] <Guest80677> Good morning, excuse me, I want to reactivate my account with my email and so I can play with it again
#875 [13:48] <BlueSterGaming> it happens to every version urielsalis
#876 [13:48] <urielsalis> BlueSterGaming, can you give me a log in 1.14.4?
#877 [13:48] * CrispyCreeper1 [webchat@host-92-1-46-99.as43234.net] has joined #minecrafthelp
#878 [13:48] <Belle> I am trying to buy a minecraft realm, but whenever I go to it says, Error! Sorry, we're unable to process your purchase at this time. Please try again later.
#879 [13:48] <urielsalis> ??> BlueSterGaming account/send-email
#880 [13:48] <Mightyena> BlueSterGaming: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#881 [13:48] <Mightyena> BlueSterGaming: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#882 [13:48] <urielsalis> ??> Belle account/send-email
#883 [13:48] <Mightyena> Belle: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#884 [13:48] <Mightyena> Belle: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#885 [13:48] <urielsalis> ??> Guest80677 account/send-email
#886 [13:48] <Mightyena> Guest80677: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#887 [13:48] <Mightyena> Guest80677: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#888 [13:48] <Belle> Yes ive emailed them
#889 [13:48] <Guest168> Hello so how do I paste the output to ubuntu
#890 [13:48] <CrispyCreeper1> hey guys i cant see to launch minecraft
#891 [13:49] <Belle> Error! Sorry, we're unable to process your purchase at this time. Please try again later.
#892 [13:49] <urielsalis> ??> Guest168 paste
#893 [13:49] <Mightyena> Guest168: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#894 [13:49] * CrispyCreeper1 [webchat@host-92-1-46-99.as43234.net] has quit. (Client Quit)
#895 [13:49] <urielsalis> Belle, you need to wait for their answer then
#896 [13:49] <Belle> no
#897 [13:50] * Guest80677 [webchat@fixed-187-189-217-124.totalplay.net] has quit. (Client Quit)
#898 [13:50] * BlueSterGaming [webchat@194-144-139-36.du.xdsl.is] has quit. (Client Quit)
#899 [13:51] <Guest168> Hello who was the user that wanted my logs?
#900 [13:51] <Guest168> For minecraft
#901 [13:51] <urielsalis> Guest168, me
#902 [13:52] <Guest168> Are you the help I dont want ramdom people
#903 [13:52] <Guest168> Ok so How do i send it to you if you are?
#904 [13:53] <urielsalis> Guest168, post the link here
#905 [13:54] <Guest168> Am sorry am new at computer how do I post?
#906 [13:54] <urielsalis> ??> Guest168 paste
#907 [13:54] <Mightyena> Guest168: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#908 [13:56] <Salvage> i cant play the game
#909 [13:56] * Dragum [webchat@modemcable142.153-202-24.mc.videotron.ca] has joined #minecrafthelp
#910 [13:57] <Guest168> urielsalis I msg the logs
#911 [13:57] * Dragum [webchat@modemcable142.153-202-24.mc.videotron.ca] has quit. (Client Quit)
#912 [13:57] <HunterTiV> Anyone? SSL verification? NetQueue.cpp(433)] NetQueue: Action failed with result "schannel: next InitializeSecurityContext failed: Unknown error (0x80092012) - The revocation function was unable to check revocation for the certificate." (35)
#913 [13:58] * xgustavsx [webchat@43-129-169-181.fibertel.com.ar] has joined #minecrafthelp
#914 [13:58] <xgustavsx> hi, someone can help me with an error?
#915 [13:59] <xgustavsx> i have this error, when i try to play
#916 [13:59] <xgustavsx> Current Language: ~~ERROR~~ NullPointerException: null
#917 [13:59] <xgustavsx> CPU: 8x Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz
#918 [13:59] * Absol kicked xgustavsx from #minecrafthelp (Reason: gustavsx :Stop spamming)
#919 [14:01] <Guest168> Somebody tell urielsalis that I gave him my logs
#920 [14:01] * Chris [webchat@c-98-208-170-87.hsd1.fl.comcast.net] has joined #minecrafthelp
#921 [14:01] * Surkit [webchat@host31-51-192-63.range31-51.btcentralplus.com] has joined #minecrafthelp
#922 [14:01] <Surkit> Still havent revieved the reply for my email
#923 [14:02] <Surkit> Have waiting from 11am to now
#924 [14:02] <Chris> Hello I am trying to migrate my account and it wont send email for password reset
#925 [14:02] * SARGE54125 [webchat@cpe-66-24-45-226.stny.res.rr.com] has joined #minecrafthelp
#926 [14:03] <Surkit> asakiead en el tu estutido el volesar
#927 [14:03] * Surkit [webchat@host31-51-192-63.range31-51.btcentralplus.com] has quit. (Client Quit)
#928 [14:04] <SARGE54125> Hello I have been trying to log into minecraft on my pc since february and all prior requests for assistance have gone unanswered. I had purchased Minecraft back in 2011 and still have my transaction ID but all attempts to migrate my account over still shows that I have not purchased Minecraft. What steps can I take to finally log in?
#929 [14:06] <Chris> @SARGE54125 same have been trying since february too and i have the message that the help requests have been received but no answer... All pass resets don't send email
#930 [14:07] * Lurks [webchat@cpc123350-stev9-2-0-cust46.9-2.cable.virginm.net] has joined #minecrafthelp
#931 [14:07] <urielsalis> ??> SARGE54125 account/send-email
#932 [14:07] <Mightyena> SARGE54125: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#933 [14:07] <Mightyena> SARGE54125: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#934 [14:07] <urielsalis> ??> Chris account/send-email
#935 [14:07] <Mightyena> Chris: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#936 [14:07] <Mightyena> Chris: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#937 [14:08] * Chris [webchat@c-98-208-170-87.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
#938 [14:10] * NeedHelpMan003 [webchat@cpe-74-69-32-47.rochester.res.rr.com] has joined #minecrafthelp
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#940 [14:11] <NeedHelpMan003> When I press login nothing happens
#941 [14:11] <Jackstar> Does anyone know why my minecraft java edition runs like crap when windows edition runs perfectly?
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#945 [14:19] <HunterTiV> Anyone: Action failed with result "Failed to connect to launchermeta.mojang.com port 443: Timed out" (7) ?
#946 [14:20] <HunterTiV> (port is open and forwarded)
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#948 [14:31] * Deninini007 [webchat@i59F552A0.versanet.de] has joined #minecrafthelp
#949 [14:31] <Deninini007> Hello, I have problems with the password forgot system
#950 [14:32] <Deninini007> Every Time when I try to send to my account in account vertification that i want to change my password i never get an email
#951 [14:33] * Justin [webchat@75-136-200-135.dhcp.kgpt.tn.charter.com] has joined #minecrafthelp
#952 [14:33] * Nyeve_Ayden [webchat@cpc141256-bath8-2-0-cust85.18-1.cable.virginm.net] has joined #minecrafthelp
#953 [14:34] <Justin> So I bought the game in beta a long time ago, and haven't played in maybe 5+ years. I went to log in (and I think I migrated to mojang not sure) and it says I need to purchase the game? Not sure if there is a way to fix this or if I'm missing something
#954 [14:34] <Nyeve_Ayden> My game keep crashing, I was able to access it last night and this morning and then it crashed and haven't been able to get into the game since
#955 [14:36] * Hex [webchat@90-224-53-159-no56.tbcn.telia.com] has joined #minecrafthelp
#956 [14:37] * Hex is now known as Guest72829
#957 [14:37] <Guest72829> How do I stop getting sent to the Danish Minecraft site when I type minecraft.net in Chrome?
#958 [14:41] * ItsKelny [webchat@host-46-254-70-202.fastportnet.cz] has joined #minecrafthelp
#959 [14:41] <ItsKelny> Hi
#960 [14:41] <Guest72829> I'm seeing a link to the Danish site here as well.
#961 [14:41] * Dzban [webchat@host-81-190-101-180.dynamic.mm.pl] has joined #minecrafthelp
#962 [14:41] <Guest72829> Hi
#963 [14:42] <ItsKelny> i want my last name in minecraft back
#964 [14:42] <Dzban> Hello I have a problem. My friend tries to join my realm but when she joins it tells that java is not working. It happens on 1.14.4 but not for example 1.9 what should she do? PLEASE HELP
#965 [14:43] <Deninini007> pls, help, i don't get an email from mojang
#966 [14:43] <ItsKelny> I have problem, because I need back my old name, because I have all my weapon and things there is it possible to change it back earlier than 30 days ? thanks for answer
#967 [14:43] <Deninini007> they don't want to send me an password request email
#968 [14:43] <Deninini007> mojang
#969 [14:44] <Deninini007> hello
#970 [14:44] <Deninini007> pls help
#971 [14:44] <Deninini007> i want to play minecraft
#972 [14:45] <Deninini007> like i played 1 month ago
#973 [14:45] <Deninini007> helllo
#974 [14:45] <Deninini007> pls
#975 [14:46] <Deninini007> i don't get an password request email
#976 [14:47] <Deninini007> when i click on the password forgot button and then write my minecraft account email i don't get an email on my account
#977 [14:49] <ItsKelny> I have problem, because I need back my old name, because I have all my weapon and things there is it possible to change it back earlier than 30 days ? thanks for answer
#978 [14:49] <Lurks> Guest72829 change the language, if that doesn't work, delete cache/cookies
#979 [14:50] <Lurks> ItsKelny nope, you have to wait 30days
#980 [14:51] <ItsKelny> ok
#981 [14:51] <Guest72829> Thanks, change the language in Chrome or on minecraft.net?
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#985 [14:51] <Deko_FTW> hi
#986 [14:51] <Lurks> Guest72829 try both, maybe on minecraft first
#987 [14:52] <Deko_FTW> i have a question please
#988 [14:52] * Iam [webchat@197-230-195-190.cab.prima.net.ar] has joined #minecrafthelp
#989 [14:52] * Deko_FTW [webchat@216.9.122.86.static.cluj.rdsnet.ro] has quit. (Client Quit)
#990 [14:52] <Dr_Pickens> I saw this https://www.reddit.com/r/Minecraft/comments/aoz6yx/bought_optifine_capes_used_mcleaks_and_no_longer/ and i was wondering about option 2
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#993 [14:57] <Guest72829> I have Chrome, the launcher and Minecraft set to English, I can't find any language setting at minecraft.net?
#994 [14:58] * glueckskind [webchat@traditional.quadrifun.com] has joined #minecrafthelp
#995 [14:58] <Iam> Hi, I have a problem with minecraft java edition! And I can not fix it! When I try to load minecraft to play, the game crashes and then a report appears, to announce this: "Java(TM) Platform SE binary does not work".
#996 [14:59] <Lurks> Guest72829 should be at the bottom of the page somewhere, looks like a globe
#997 [14:59] * Deninini007 [webchat@i59F552A0.versanet.de] has quit. (Quit: webchat.esper.net)
#998 [15:00] <Lurks> ??> Iam launcher/log
#999 [15:00] <Mightyena> Iam: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1000 [15:00] <George_> so I have just got minecraft java edition. and everytime its luanching it crash .it says (JAVA(TM) PLatform binary has stopped working) . I have downloaded my GPU driver update and java update and its still not working please help
#1001 [15:00] <glueckskind> I can't login to Java/PC Version and minecraft.net. Already tried to change my password multiple times. Nothing works. Launcher says ' Invalid email or password' and on the website nothing happens at all.
#1002 [15:00] * Justin [webchat@75-136-200-135.dhcp.kgpt.tn.charter.com] has quit. (Quit: webchat.esper.net)
#1003 [15:00] <Guest72829> Thank you very much, that seems to have fixed it.
#1004 [15:01] <Lurks> ??> George_ launcher/log
#1005 [15:01] <Mightyena> George_: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1006 [15:01] <Lurks> glueckskind do you have any VPN on?
#1007 [15:01] <George_> no
#1008 [15:01] <glueckskind> Lurks yes
#1009 [15:02] <Lurks> glueckskind you have to disable or remove them to login
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#1012 [15:03] <Iam> Lurks
#1013 [15:03] <Lurks> Iam ?
#1014 [15:03] <Iam> Thanks for the option!
#1015 [15:04] <Iam> May other choise be?
#1016 [15:05] * glueckskind [webchat@i59F4C640.versanet.de] has joined #minecrafthelp
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#1019 [15:05] <glueckskind> Lurks VPN off. Launcher still says 'Invalid email or password' and the same message now on the site as well.
#1020 [15:06] * Joe [webchat@95.149.9.201] has joined #minecrafthelp
#1021 [15:06] <Lurks> glueckskind have you used any strnage minecraft websites?
#1022 [15:06] <Joe> no
#1023 [15:07] <Joe> i was just playing then i couldnt join because i switched from my realm to a test world
#1024 [15:07] <Lurks> Iam we need a output log to see what we can suggest to fix your problem
#1025 [15:07] <Joe> how do i find that?
#1026 [15:08] * Proxiimity_ [webchat@host-92-6-180-43.as43234.net] has joined #minecrafthelp
#1027 [15:08] <glueckskind> Lurks not that i know of. Dont even know what that is. I got hacked a few years ago. Not sure if something happened during that period.
#1028 [15:09] <Proxiimity_> Hey me and my friends was on my Realm that I pay subscription for & all of a sudden we all got booted off with this (io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information) Any ideas?
#1029 [15:09] * HunterTiV [webchat@79-116-216-67.dynamic.brasov.rdsnet.ro] has joined #minecrafthelp
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#1031 [15:10] <Lurks> glueckskind oh if you have recover your account yet, you have to contact mojang support with transaction ID or gift code
#1032 [15:11] <Lurks> Proxiimity_ try the turn off/on on server and then try connection
#1033 [15:12] <glueckskind> Lurks i got it recovered already like 1-2 years ago.
#1034 [15:12] <Proxiimity_> Lurks How would I turn the server off/on? Sorry new to all this it's my first Realm I've purchased
#1035 [15:12] <glueckskind> Lurks i can Login to mojang site though
#1036 [15:13] * HunterTiV [webchat@79-116-216-67.dynamic.brasov.rdsnet.ro] has quit. (Client Quit)
#1037 [15:13] <Lurks> Proxiimity_ https://help.mojang.com/customer/portal/articles/1666367
#1038 [15:14] <Lurks> glueckskind ok, lets check for any odd programs runnings, that you might not know of
#1039 [15:14] <Lurks> ??> glueckskind tools/hjt
#1040 [15:14] <Mightyena> glueckskind: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1041 [15:14] <Mightyena> glueckskind: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1042 [15:15] <glueckskind> Lurks ok. it worked now ! VPN was still on in the Background with some sort of safety mode or something
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#1044 [15:15] <glueckskind> Lurks thanks a lot ! :)
#1045 [15:16] <Lurks> glueckskind oh ok, enjoy
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#1048 [15:17] <Iam> Lurks https://paste.ubuntu.com/p/M6MR2HPHFq/
#1049 [15:18] * Justin [webchat@75-136-200-135.dhcp.kgpt.tn.charter.com] has joined #minecrafthelp
#1050 [15:18] <Justin> Any of the help active in here?
#1051 [15:18] * Guest72829 [webchat@90-224-53-159-no56.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#1052 [15:18] <Justin> Tried earlier with no luck
#1053 [15:18] <Lurks> Iam do you use discord? disable the overlay if it's on
#1054 [15:19] <Lurks> Justin i might be able to solve the problem
#1055 [15:19] <Justin> Excellent
#1056 [15:19] <Proxiimity_> Lurks I don't see no off and on slider, I'm on the newest version
#1057 [15:19] <Justin> So I bought the game back in beta, and haven't played in about 5 ish years, and i logged into the site and it says I don't have the game
#1058 [15:20] * HunterTiV [webchat@79-116-216-67.dynamic.brasov.rdsnet.ro] has quit. (Client Quit)
#1059 [15:20] <Justin> I tried to merge with the mojang site but I think I'm locked out of that, it kept saying my info was wrong
#1060 [15:20] <Lurks> Proxiimity_oh, im not sure then
#1061 [15:20] <Justin> But I'm using the same email and user name I had before. Though the minecraft.net site says my account was made today
#1062 [15:20] <Proxiimity_> Lurks Well rip
#1063 [15:21] <Justin> I sent an email but the link on that said they are now responding to emails from june 4th which is nuts
#1064 [15:21] <Iam> Lurks disable the overlay? How do I do that?
#1065 [15:22] <Lurks> Iam im not sure, i don't use discord, should be something in there settings
#1066 [15:22] <Iam> First: What is "Discord"?
#1067 [15:23] <Lurks> Justin if it's locked out, you have to wait like 1hour and yeah the wait for respond is long
#1068 [15:24] <Lurks> Iam a community chat thing
#1069 [15:24] <Justin> Thats nuts, so pretty much I'll have to wait like 2 months to get my account back?
#1070 [15:25] <Iam> So sorry but lets get out of here
#1071 [15:25] * Iam [webchat@197-230-195-190.cab.prima.net.ar] has quit. (Quit: webchat.esper.net)
#1072 [15:25] <Lurks> Justin yeah, something so strange how some people somehow missing there game in their account
#1073 [15:25] * Proxiimity_ [webchat@host-92-6-180-43.as43234.net] has quit. (Quit: webchat.esper.net)
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#1075 [15:27] <Justin> Is that a common problem? Been trying to google it and seen others with the issue and some saying to migrate but most with no solution
#1076 [15:27] <Justin> Kind of hard to distinguish between the mojang site and minecraft lol it seems to transition between the two, but apparently I made my minecraft account on the site today
#1077 [15:28] <Justin> But I think I made an account today thinking I was resetting my password, not sure if that will screw up trying to get my old account which was with that email
#1078 [15:30] * FigoHSV [webchat@muedsl-82-207-238-055.citykom.de] has joined #minecrafthelp
#1079 [15:30] <Justin> Oh so I guess an actual question that isn't me rambling, on the site there is "import your old premium minecraft account"
#1080 [15:30] * FigoHSV [webchat@muedsl-82-207-238-055.citykom.de] has quit. (Client Quit)
#1081 [15:30] <Justin> It asks for email, username, password. Is that my old user name / password or the one I've just apparently created?
#1082 [15:31] <Lurks> Justin i've seen some people come in and they have migrated to mojang account and then didn't see there game in account.mojang.com/me
#1083 [15:32] <Lurks> Justin if it's the migrate bit, you put in all the old details
#1084 [15:34] <Justin> Awesome, well not sure if I remember my user name now lol i tried to send the old password to my email but had no luck. So maybe my account name is wrong
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#1088 [15:42] * jv_ [webchat@c-73-189-16-91.hsd1.ca.comcast.net] has joined #minecrafthelp
#1089 [15:42] * Surkit [webchat@host31-51-192-63.range31-51.btcentralplus.com] has joined #minecrafthelp
#1090 [15:43] <Surkit> Any mojang staff online?
#1091 [15:43] <Surkit> Anyone?
#1092 [15:43] <jv_> idk
#1093 [15:44] <Surkit> I really need my 30 day name change wait to be revoked
#1094 [15:44] <Surkit> :(
#1095 [15:45] <jv_> same
#1096 [15:45] <Surkit> Wait fr?
#1097 [15:45] * Mermaid123bac [webchat@65-35-102-105.res.bhn.net] has joined #minecrafthelp
#1098 [15:45] <Surkit> I dont know how kind they are though
#1099 [15:45] <jv_> i screwed my name up and i cant change it
#1100 [15:45] <Surkit> They will probably deny us and get stingy
#1101 [15:45] <jv_> yeah
#1102 [15:46] <Surkit> They should reduce the 30 days to 15 if you ask me
#1103 [15:46] <Mermaid123bac> So uh Im on the website and its not letting me log in. i click log in and it dont do anything
#1104 [15:46] <Surkit> jv_ is that why you are here?
#1105 [15:46] <Mermaid123bac> yes
#1106 [15:46] <Mermaid123bac> i am stuck
#1107 [15:46] <Surkit> I was talking to jv_ my friend
#1108 [15:46] <Mermaid123bac> sad
#1109 [15:47] * Mermaid123bac [webchat@65-35-102-105.res.bhn.net] has quit. (Client Quit)
#1110 [15:47] <Surkit> Calm down
#1111 [15:47] <jv_> yes and no
#1112 [15:47] <Surkit> I really hope they allow us
#1113 [15:48] <Surkit> It doesnt really make sense why they wouldnt, 2 players wanted to remove the 30days for a name change really isnt a big deal. However they are likely strict and unreasonable
#1114 [15:48] <jv_> does anyone know if people with java can play with other mc users with different versions of java ive seen a lot of people saying that its possible but idk to what extent
#1115 [15:48] <Surkit> yes its possible
#1116 [15:49] <Surkit> Wait
#1117 [15:49] <Surkit> As in 1.8 and 1.9?
#1118 [15:49] * Kitty8 [webchat@047-028-229-246.res.spectrum.com] has joined #minecrafthelp
#1119 [15:49] <Surkit> Etc
#1120 [15:49] <jv_> so i can play with people who have windows 10 version?
#1121 [15:49] <Surkit> oh
#1122 [15:49] <Surkit> No
#1123 [15:49] <jv_> f
#1124 [15:49] <Kitty8> My Minecraft Java edition keeps crashing on launch with exit code 1
#1125 [15:50] <Surkit> Have you tried closing it in taskmanager?
#1126 [15:50] * HunterTiV [webchat@79-116-216-67.dynamic.brasov.rdsnet.ro] has quit. (Quit: webchat.esper.net)
#1127 [15:50] <Surkit> And restarting
#1128 [15:50] <Kitty8> yes and yes
#1129 [15:50] <Kitty8> my username in windows has an ! at the end which I think may be the issue
#1130 [15:50] <Surkit> bedrock edition?
#1131 [15:50] <Kitty8> Java
#1132 [15:50] <Surkit> Sorry i dont understand
#1133 [15:51] <Surkit> ! ?
#1134 [15:51] <Kitty8> my windows account name is Kitty!
#1135 [15:51] <Surkit> How would this be relevant to minecraft?
#1136 [15:51] <Kitty8> Caused by: java.io.FileNotFoundException: C:\Users\Kitty (The system cannot find the file specified)
#1137 [15:51] <Surkit> hm, not sure
#1138 [15:51] * John [webchat@cable-84-44-187-57.nc.de] has joined #minecrafthelp
#1139 [15:52] <Kitty8> Note how that says "Kitty " as opposed to "Kitty!"
#1140 [15:52] * John is now known as Guest91550
#1141 [15:52] <Guest91550> Hey
#1142 [15:52] <jv_> so no staff in here?
#1143 [15:53] <Surkit> They should try and have staff here on mojang's behalf as much as possible
#1144 [15:53] <jv_> from my knowledge people that have the java should get the windows10 version right or am i wrong?
#1145 [15:54] <Surkit> If you have windows 10
#1146 [15:54] <jv_> no i have the java version
#1147 [15:54] * _MeGa_ [webchat@c-73-185-36-111.hsd1.ca.comcast.net] has joined #minecrafthelp
#1148 [15:55] <Surkit> But is your system windows 10
#1149 [15:55] <jv_> yeah
#1150 [15:55] <Guest91550> So i just changed my Username and bought realms, since then nothing works anymore. I get the massage Not authenticated with mincraft.net. Does anybody have a solution ?
#1151 [15:55] <Surkit> Then you should be able to download it off the microsoft store am i wrong jv_?
#1152 [15:55] <jv_> i need a reedeem code
#1153 [15:55] <Surkit> Oh
#1154 [15:56] <Surkit> Try logging into your mojang account
#1155 [15:56] <Surkit> And see if it provides you one
#1156 [15:56] <jv_> where would i find it?
#1157 [15:56] <Surkit> You know where you change your username?
#1158 [15:56] <Surkit> I assume it would be on that page somewhere with all your account details
#1159 [15:57] <Guest91550> Yeah I already changed it
#1160 [15:58] <Surkit> I was talking to jv_ sorry
#1161 [15:58] * devinbrodie25 [webchat@modemcable008.44-178-173.mc.videotron.ca] has joined #minecrafthelp
#1162 [15:58] <Guest91550> oh ok
#1163 [15:58] <_MeGa_> So I just bought Minecraft for my Mac and when I downloaded it it opened the Minecraft.dmg file that has me drag the icon into my applications folder, after that I open it and I get a gray screen, I looked in the top corner and the application is labeled as Minecraft launcher, I tried waiting for it to load maybe, but after 20+ min. it still had a
#1164 [15:58] <_MeGa_> gray screen, then I tried deleting and re-downloading the link and restarted the process, nothing changed. does anyone know how to maybe fix it.
#1165 [15:59] <jv_> Surkit i got nothing
#1166 [15:59] <Surkit> hm
#1167 [15:59] <devinbrodie25> hi, when I go to login on minecraft.net. I get to the login screen, enter my credentials, click "LOGIN" and nothing happens, there is no response from the page.
#1168 [15:59] <Surkit> Search it up on google jv_ - 'How to get windows 10 minecraft redeem code'.
#1169 [16:00] <jv_> but it is true that once ypu buy the java version you can get the windows version for free right?
#1170 [16:00] <Surkit> I suppose you could try get a direct link to the ltogin page devinbrodie25
#1171 [16:00] <Surkit> I think jv_ - Check
#1172 [16:01] <devinbrodie25> Surkit, just tried that. still nothing.
#1173 [16:01] <Surkit> Let me see if i can find you a link
#1174 [16:01] <devinbrodie25> I'd appreciate it.
#1175 [16:01] <Surkit> https://my.minecraft.net/en-us/login/
#1176 [16:01] <Surkit> Try that
#1177 [16:02] <devinbrodie25> nothing.
#1178 [16:02] <devinbrodie25> T^T
#1179 [16:02] <Surkit> hm
#1180 [16:02] <Surkit> Any posts on this problem?
#1181 [16:02] <Surkit> Always check google first.
#1182 [16:02] <devinbrodie25> nothing that i've seen. I guess i'll google it again.
#1183 [16:05] * Surkit [webchat@host31-51-192-63.range31-51.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#1184 [16:05] <_MeGa_> So I just bought Minecraft for my Mac and when I downloaded it it opened the Minecraft.dmg file that has me drag the icon into my applications folder, after that I open it and I get a gray screen, I looked in the top corner and the application is labeled as Minecraft launcher, I tried waiting for it to load maybe, but after 20+ min. it still had a
#1185 [16:05] <_MeGa_> gray screen, then I tried deleting and re-downloading the link and restarted the process, nothing changed. does anyone know how to maybe fix it.
#1186 [16:08] <_MeGa_> Im not really sure what to do because I've already tried the mojang twitter and the form on the actual site is still responding to problems sent in on June 4th it says
#1187 [16:08] <_MeGa_> Im not really sure what to do because I've already tried the mojang twitter and the form on the actual site is still responding to problems sent in on June 4th it says
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#1190 [16:21] * xWIzxrd [webchat@host81-156-67-147.range81-156.btcentralplus.com] has joined #minecrafthelp
#1191 [16:22] <xWIzxrd> hello can i get help with my minecraft issues
#1192 [16:22] <xWIzxrd> ??
#1193 [16:23] * _MeGa_ [webchat@c-73-185-36-111.hsd1.ca.comcast.net] has joined #minecrafthelp
#1194 [16:23] <_MeGa_> So I just bought Minecraft for my Mac and when I downloaded it it opened the Minecraft.dmg file that has me drag the icon into my applications folder, after that I open it and I get a gray screen, I looked in the top corner and the application is labeled as Minecraft launcher, I tried waiting for it to load maybe, but after 20+ min. it still had a
#1195 [16:23] <_MeGa_> gray screen, then I tried deleting and re-downloading the link and restarted the process, nothing changed. does anyone know how to maybe fix it.
#1196 [16:29] * Dylan [webchat@177.236.58.2.cable.dyn.cableonline.com.mx] has joined #minecrafthelp
#1197 [16:29] <Dylan> Good afternoon, is there anyone who can help me?
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#1200 [16:33] <Dylan> Please:C
#1201 [16:34] * Dylan [webchat@177.236.58.2.cable.dyn.cableonline.com.mx] has quit. (Quit: webchat.esper.net)
#1202 [16:40] * joaquin_rezzo [webchat@76-70-168-152.fibertel.com.ar] has joined #minecrafthelp
#1203 [16:40] <joaquin_rezzo> hello
#1204 [16:50] * Dan [webchat@162-236-238-101.lightspeed.mssnks.sbcglobal.net] has joined #minecrafthelp
#1205 [16:50] <Dan> Hello, My son purchased the Minecraft full Java version and it is only allowing him to play the demo version.
#1206 [16:52] <Dan> Is there anyone that can help me with this problem?
#1207 [16:52] <Salvage> dan you might be here for a while...
#1208 [16:53] * Milesbaby [webchat@75.58.36.133] has joined #minecrafthelp
#1209 [16:53] <Dan> So there isnt anyone that can actually help?
#1210 [16:53] <Milesbaby> I have trouble converting my xbox world to my switch
#1211 [16:53] <Lurks> Dan log out of the launcher and login again
#1212 [16:55] <Dan> Lurks no dice teh download isnt available
#1213 [16:55] <Dan> the*
#1214 [16:55] <joaquin_rezzo> I bought the minecraft premium and I don't remember my user how can I recover it?
#1215 [16:57] * Dan [webchat@162-236-238-101.lightspeed.mssnks.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1216 [16:57] <Milesbaby> is there anyone on this server
#1217 [16:58] * bobbert [webchat@pool-173-77-236-17.nycmny.fios.verizon.net] has joined #minecrafthelp
#1218 [16:58] <Milesbaby> 🙁
#1219 [16:58] <bobbert> i need help resting my minecraft account password
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#1221 [16:59] * python66 [webchat@default-rdns.vocus.co.nz] has joined #minecrafthelp
#1222 [17:00] <bobbert> i need help changing my password
#1223 [17:01] <python66> My game is crashing upon start up with a java error. This happened directly after a windows update. The screen freezes on the white Mojang loading screen.
#1224 [17:01] <python66> I have reinstalled the game and java and the problem continues.
#1225 [17:01] <python66> please help.
#1226 [17:02] <bobbert> i have no idea if im supposed to help you or your supposed to help me
#1227 [17:03] <python66> I logged in to receive help. I just now logged in. What is your problem?
#1228 [17:03] <python66> I'm a user not an expert
#1229 [17:03] <bobbert> my problem is about changing my password
#1230 [17:04] <bobbert> every time i try to reset my password
#1231 [17:04] <bobbert> I never get the email
#1232 [17:04] <python66> ah... there was a mention in the Mojang support page about that issue
#1233 [17:04] <bobbert> i have tried every solution
#1234 [17:04] <python66> have you been to Mojang support?
#1235 [17:05] <joaquin_rezzo> I bought the minecraft premium and I don't remember my user how can I recover it?
#1236 [17:05] <bobbert> I have and never got an response yet
#1237 [17:05] <python66> It appears that there is no one logged in with answers
#1238 [17:06] <bobbert> how do we get someone to log in?
#1239 [17:06] <joaquin_rezzo> I bought the minecraft premium and I don't remember my user how can I recover it?
#1240 [17:06] <bobbert> have you tried contacting them?
#1241 [17:07] <bobbert> mojang support?
#1242 [17:07] <python66> I have not yet. I haven't found a contact
#1243 [17:07] <python66> is there a phone number?
#1244 [17:07] <python66> I imagine they don't give that out
#1245 [17:08] <bobbert> maybe customer support can help?
#1246 [17:08] <python66> yeah... how do I contact them? Email?
#1247 [17:08] * jacob [webchat@24-247-174-61.dhcp.bycy.mi.charter.com] has joined #minecrafthelp
#1248 [17:09] <bobbert> https://help.mojang.com/customer/portal/emails/new
#1249 [17:09] <python66> cheers!
#1250 [17:09] <bobbert> just be aware that they take a long time responding
#1251 [17:09] <jacob> I need help changing my mc username. I know my mojang login but when I go to change my user name it asks for a password and it is not the same
#1252 [17:10] <jacob> like a security password
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#1256 [17:12] * JorjaAnn [webchat@67.213.24.107] has joined #minecrafthelp
#1257 [17:12] <JorjaAnn> Hello
#1258 [17:12] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1259 [17:16] * john [webchat@215.130.51.84.dyn.plus.net] has joined #minecrafthelp
#1260 [17:17] * john is now known as Guest15275
#1261 [17:17] <Guest15275> how do i play with my friends online
#1262 [17:17] * Guest15275 [webchat@215.130.51.84.dyn.plus.net] has quit. (Client Quit)
#1263 [17:22] * worsley87 [webchat@cpc80047-stkp11-2-0-cust231.10-2.cable.virginm.net] has joined #minecrafthelp
#1264 [17:22] * Migrated [webchat@host-72-243-144-114.ctvea.net] has joined #minecrafthelp
#1265 [17:23] <worsley87> I havent played minecraft since 2014, my account has been migrated, I have tried to send a password reset but I dont recieve anything I have contacted support but had no responce, is there any info you can give me or point me in the right direction?
#1266 [17:25] <Migrated> I cannot login to my account since i don't remember my password. My email exist anymore, so i cant change the password. Is there any possible way for me to regain access to my account?
#1267 [17:27] <worsley87> anyone?
#1268 [17:35] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1269 [18:04] <joaquin_rezzo> pls help me
#1270 [18:04] <joaquin_rezzo> I bought the minecraft premium and I don't remember my user how can I recover it?
#1271 [18:05] <worsley87> Minecraft help is gash
#1272 [18:05] <worsley87> take your money and run
#1273 [18:17] * koshi [webchat@M106072150064.v4.enabler.ne.jp] has joined #minecrafthelp
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#1275 [18:20] * koshi [webchat@M106072150064.v4.enabler.ne.jp] has joined #minecrafthelp
#1276 [18:20] <koshi> I want to change my email address and ID.
#1277 [18:21] * worsley87 [webchat@cpc80047-stkp11-2-0-cust231.10-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#1278 [18:22] * Jerry [webchat@pool-108-14-10-108.nycmny.fios.verizon.net] has joined #minecrafthelp
#1279 [18:23] <Jerry> Am having trouble resetting my security questions
#1280 [18:24] <Jerry> when I go to the reset page it tells me unknown email and password but on the Mojang page it works
#1281 [18:24] * Salvage [webchat@141.0.129.127] has quit. (Quit: webchat.esper.net)
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#1283 [18:27] * Lucifer8 [webchat@75-164-44-173.ptld.qwest.net] has joined #minecrafthelp
#1284 [18:28] <Lucifer8> When I login to buy Minecraft it wont go all the way through
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#1286 [18:33] * marcus [webchat@stckon0807w-lp130-08-174-92-138-223.dsl.bell.ca] has joined #minecrafthelp
#1287 [18:33] <jon> hey, so i cant log in to my account on mojang.net because i have a security question that i can not answer, and the microsoft will not let me into my account that i have set as my email
#1288 [18:34] <marcus> my minecraft game gets stuck whenever i am launching into the game
#1289 [18:34] <marcus> my minecraft game gets stuck whenever i am launching into the game
#1290 [18:39] * jon [webchat@75-129-9-84.dhcp.mdsn.wi.charter.com] has left #minecrafthelp
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#1295 [18:54] * Texugo [webchat@168-0-99-109.static.n-multimidia.com.br] has joined #minecrafthelp
#1296 [18:56] <Texugo> Hello I am having trouble receiving password reset email from an old account of mine, I made a new account and in it I received the correct email but in the old one has passed and so far nothing
#1297 [18:56] <Texugo> Can anyone help?
#1298 [18:59] * ToIkiller [webchat@217-209-214-198-no51.tbcn.telia.com] has joined #minecrafthelp
#1299 [19:00] <ToIkiller> hello
#1300 [19:00] * Texugo [webchat@168-0-99-109.static.n-multimidia.com.br] has quit. (Quit: webchat.esper.net)
#1301 [19:01] * Texugo [webchat@168-0-99-81.static.n-multimidia.com.br] has joined #minecrafthelp
#1302 [19:01] <Texugo> Hi
#1303 [19:02] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1304 [19:03] <ToIkiller> Does anyone know a fix to not receiving reset emails?
#1305 [19:05] <Texugo> I'm not getting emails to reset the password either
#1306 [19:07] * Migrated [webchat@host-72-243-144-114.ctvea.net] has quit. (Quit: webchat.esper.net)
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#1309 [19:16] * Sean [webchat@139.60.8.2] has joined #minecrafthelp
#1310 [19:16] <ToIkiller> i have tried getting my account back for three years
#1311 [19:17] <Sean> So, I have had a copy of the game for years now, but today when I logged in, I was shocked to see that my only account for the game says that I can only play a demo.
#1312 [19:18] <Sean> I bought it in 2010 and have not changed my account info and have not made any new accounts.
#1313 [19:27] * ToIkiller [webchat@217-209-214-198-no51.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#1314 [19:29] * fp119 [webchat@host-184-166-244-252.bln-mt.client.bresnan.net] has joined #minecrafthelp
#1315 [19:30] <fp119> Hello I'm having a problem with merging my old minecraft account to a mojang account.
#1316 [19:30] * Ray [webchat@172.98.150.3] has joined #minecrafthelp
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#1319 [19:31] <jemama> Ey
#1320 [19:31] <fp119> hello
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#1323 [19:33] * Andrew6 [webchat@ip24-252-153-203.cl.ri.cox.net] has joined #minecrafthelp
#1324 [19:34] <Andrew6> Hello I am trying to load into my world and it just sits in the screen with the dirt screen and will not load
#1325 [19:45] * Tibo [webchat@ip141.113-126-74.sogetel.net] has joined #minecrafthelp
#1326 [19:46] <Tibo> so i dont have acces to my email with my minecraft account, id like to know if it can be migrated to mmy other email instead of buying an other minecraft account?
#1327 [19:47] * Tibo [webchat@ip141.113-126-74.sogetel.net] has quit. (Client Quit)
#1328 [19:48] * Ceres [webchat@187.250.247.169.dsl.dyn.telnor.net] has joined #minecrafthelp
#1329 [19:50] <Ceres> Hey does anyone know if i can relocate the bought minecraft game to another acount? I lost the email and acount the game was logged in on and can only remember my username though i do still have the physical card and pin that i had used. Idk if ii can be helped at this point thnx.
#1330 [19:52] * Sal [webchat@pool-74-108-75-116.nycmny.fios.verizon.net] has joined #minecrafthelp
#1331 [19:54] <Sal> when i hit the play button in the minecraft launcher it loads like it normally does but immediately crashes every time i try to play.
#1332 [19:56] * Met [webchat@dsl.49.144.135.153.pldt.net] has joined #minecrafthelp
#1333 [19:56] <Met> hello
#1334 [19:57] <Met> i experience Java Virtual Machine error when i press play on the latest version (1.14.4). How can i fix it?
#1335 [19:58] * Travis [webchat@47-213-62-31.rsvlcmta02.res.dyn.suddenlink.net] has joined #minecrafthelp
#1336 [19:58] <Travis> hello
#1337 [19:59] <Travis> Does anyone know how I can get into my really old minecraft account
#1338 [19:59] <Travis> I dont know the email or password- the only way i would be able to get the credentials would be taking my word for it
#1339 [20:01] * Jonnay [webchat@172-223-071-131.dhcp.chtrptr.net] has joined #minecrafthelp
#1340 [20:02] <Jonnay> How do you delete a Minecraft World on Xbox One S Minecraft
#1341 [20:03] <Sal> #minecrafthelp every time i open minecraft i get the following error message "Error game crashed An unexpected issue occurred and the game has crashed. we are sorry for the inconvenience." there are no instructions or error code. does anyone know what may be causing this?
#1342 [20:07] <Jonnay> Try uninstalling and then installing Minecraft
#1343 [20:07] * Met [webchat@dsl.49.144.135.153.pldt.net] has quit. (Quit: webchat.esper.net)
#1344 [20:08] <Travis> you could try to maybe run a newer version, older versions of minecraft don't work that well
#1345 [20:09] <Sal> i just installed it last week
#1346 [20:10] <Jonnay> If your computer has limited space left Minecraft can't function properly
#1347 [20:10] * liam8 [webchat@cpe-184-54-78-101.swo.res.rr.com] has joined #minecrafthelp
#1348 [20:10] <Sal> and after uninstalling it i reinstalled it but all my saves and stuff were still there as if i did not touch it
#1349 [20:11] <Jonnay> what do you use
#1350 [20:11] <Jonnay> what device
#1351 [20:12] <Sal> i have a pc with 1.3 terrabytes left and i am running the java edition of minecraft
#1352 [20:14] <liam8> hi, i've been trying to run minecraft java edition but it crashes when i start it and says my driver doesn't support opengl, how do i fix that ?
#1353 [20:14] <Jonnay> A lot of people are having the same problem
#1354 [20:14] <liam8> how do you fix it
#1355 [20:15] <Jonnay> What version do you have
#1356 [20:15] <liam8> of ?
#1357 [20:15] * Marya [webchat@c-67-183-145-202.hsd1.wa.comcast.net] has joined #minecrafthelp
#1358 [20:15] <Jonnay> Minecraft
#1359 [20:15] <Marya> hello
#1360 [20:16] <Jonnay> as in the numbers at the bottom
#1361 [20:16] <liam8> java 1.14
#1362 [20:16] <liam8> 1.14.4
#1363 [20:16] <Jonnay> Ok one sec
#1364 [20:16] <Marya> As anyone have issues with setting up account with the code not working?
#1365 [20:17] * Travis [webchat@47-213-62-31.rsvlcmta02.res.dyn.suddenlink.net] has quit. (Quit: webchat.esper.net)
#1366 [20:17] <Marya> the code to turn on the account
#1367 [20:19] <Jonnay> https://youtu.be/n0p6taJZ9K4?t=120 for liam8
#1368 [20:20] <Jonnay> This worked for others
#1369 [20:21] * Lurks [webchat@cpc123350-stev9-2-0-cust46.9-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#1370 [20:22] * liam8 [webchat@cpe-184-54-78-101.swo.res.rr.com] has quit. (Quit: webchat.esper.net)
#1371 [20:23] <Jonnay> Anyone Else have a question before I log off
#1372 [20:25] * liam8 [webchat@cpe-184-54-78-101.swo.res.rr.com] has joined #minecrafthelp
#1373 [20:25] <Marya> yes
#1374 [20:26] <liam8> it didn't work
#1375 [20:26] <liam8> bc thats not what happened to mine
#1376 [20:26] * Alouette [webchat@CPE18d6c7a6f1a9-CM64777d8b8154.tpia.videotron.ca] has joined #minecrafthelp
#1377 [20:26] <Marya> Liam how does this work
#1378 [20:26] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1379 [20:26] * GreenPlayZzzz [webchat@199.241.120.78] has joined #minecrafthelp
#1380 [20:27] <Alouette> hi i have a time out connection issue with all the server someone can help me ?? thank you
#1381 [20:27] <Marya> no one is helping jorjaann
#1382 [20:27] <Marya> and alouette
#1383 [20:27] * liam8 [webchat@cpe-184-54-78-101.swo.res.rr.com] has quit. (Client Quit)
#1384 [20:28] <Jonnay> Have any of you guys put in request strait to Mojang
#1385 [20:28] <Marya> no i'm new at this
#1386 [20:28] <Alouette> me
#1387 [20:28] <GreenPlayZzzz> hello i have a problem when i to sign into minecraft on the minecraft launcher it says i haven't migrated my account and i did like 2 or 1 years ago and it also says credentials are wrong when i changed password 4 times
#1388 [20:28] * stodd [webchat@104.222.153.52] has joined #minecrafthelp
#1389 [20:28] <Alouette> put your email name
#1390 [20:28] <Jonnay> https://help.mojang.com/customer/portal/emails/new
#1391 [20:28] <Alouette> email not your name**
#1392 [20:29] <GreenPlayZzzz> me?
#1393 [20:29] <Alouette> yes
#1394 [20:29] <GreenPlayZzzz> ok
#1395 [20:29] <Jonnay> DOn't
#1396 [20:29] <GreenPlayZzzz> ok
#1397 [20:29] <Alouette> now to connect to minecraft you need to put your email
#1398 [20:29] <Jonnay> I put in a link https://help.mojang.com/customer/portal/emails/new
#1399 [20:30] <Marya> wait my mom did this
#1400 [20:30] <stodd> hi i'm having a problem when I put in my user and password it says invalid
#1401 [20:30] * Bear [webchat@gpc-72-8-221-69-ne.gpcom.net] has joined #minecrafthelp
#1402 [20:30] <Jonnay> https://help.mojang.com/customer/portal/emails/new
#1403 [20:30] <Alouette> you dont put your user anymore to connect you need to put your email
#1404 [20:30] <stodd> sorry i mean my email
#1405 [20:30] <Jonnay> Use the link it will send a email to Mojang
#1406 [20:30] <Marya> has anyone have trouble with sign up your account to get the code to turn on the account
#1407 [20:30] <stodd> i tried the hour and 24 hour thing
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#1409 [20:31] * Spike [webchat@104-11-204-86.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#1410 [20:31] <Alouette> do you do forget password?
#1411 [20:31] <stodd> yup
#1412 [20:31] <Bear> i cant seem to purchase the java edition with my debit card, and i know i have plenty of money on it. also tried with my paypal account. its not a prepaid debit card either
#1413 [20:31] <Alouette> and you dont receive an email?
#1414 [20:32] <stodd> i did i reset it alot
#1415 [20:32] <stodd> but it still says invalid
#1416 [20:32] <Jonnay> Bear did you use the website
#1417 [20:32] <Alouette> weird
#1418 [20:32] <Bear> to purchase the game? yeah i was on minecraft.net
#1419 [20:33] <Spike> Anyone able to help with a hacked account?
#1420 [20:33] <Jonnay> The website is currently not accepting any form of pay
#1421 [20:33] <Bear> it kept saying there was an error with my credit card, but the info is saved by google so i know its right
#1422 [20:33] <Bear> oh...xD
#1423 [20:33] <Jonnay> Others have had the same problem
#1424 [20:34] * stodd [webchat@104.222.153.52] has quit. (Quit: webchat.esper.net)
#1425 [20:34] <Bear> is there a difference between the windows 10 edition and java edition?
#1426 [20:34] <Jonnay> Not really java Edition is if you want to create custom mods and preferences
#1427 [20:35] <Bear> interesting. thx
#1428 [20:35] * Bear [webchat@gpc-72-8-221-69-ne.gpcom.net] has quit. (Quit: webchat.esper.net)
#1429 [20:35] <Alouette> no ome cam help me with time out issue?
#1430 [20:36] <Sal> im not having any luck with any of these solutions thanks for the help.
#1431 [20:36] <Jonnay> Alouette
#1432 [20:36] * janilsonjj [webchat@187-50-183-66.customer.tdatabrasil.net.br] has joined #minecrafthelp
#1433 [20:36] <Alouette> yes
#1434 [20:36] <janilsonjj> hi
#1435 [20:36] <Jonnay> What is the problem
#1436 [20:36] <janilsonjj> my problem is
#1437 [20:37] <janilsonjj> bug in sky from minecraft
#1438 [20:37] <Jonnay> ...
#1439 [20:37] <Spike> black boxes everywhere?
#1440 [20:37] <Alouette> everytime i go on a server since 4 days (last time i played minecraft was 1 years) i have a time out connection after 2-3 minute in the server
#1441 [20:37] * Fart [webchat@99-121-78-80.lightspeed.lnngmi.sbcglobal.net] has joined #minecrafthelp
#1442 [20:37] <janilsonjj> no
#1443 [20:38] <janilsonjj> texture sky
#1444 [20:38] <janilsonjj> problem
#1445 [20:38] <Jonnay> Do you have any account restictions
#1446 [20:38] <Alouette> no
#1447 [20:39] <Jonnay> Hmm
#1448 [20:39] <janilsonjj> my account
#1449 [20:39] <janilsonjj> no
#1450 [20:39] <Texugo> Hello someone having problems logging into old accounts or trying to change the password and not receiving email for it?
#1451 [20:39] <Jonnay> Ok s have you tried uninstalling and then reinstalling
#1452 [20:39] <Alouette> forum say port router but i dont change any setting and i played minceraft last year correctly
#1453 [20:39] <Alouette> yes
#1454 [20:39] <janilsonjj> ok
#1455 [20:40] <Fart> Hey. Been around since Alpha here. Tuned out from about 2013 to now. Tried to migrate my account, and it said there's already a migrated account with that email. So I went and reset the password on that. So I now know the login credentials are good. Still, I get "invalid login." Can somebody help?
#1456 [20:40] <Alouette> remove java also
#1457 [20:40] <janilsonjj> remove?
#1458 [20:40] <janilsonjj> ok
#1459 [20:40] <Alouette> but reinstalling
#1460 [20:40] <Alouette> haha
#1461 [20:41] * Kusatagi [webchat@cpe-76-187-247-86.tx.res.rr.com] has joined #minecrafthelp
#1462 [20:41] <Alouette> i dont think is my RAM or my internet but maybe my poor internet
#1463 [20:41] <Jonnay> Fart how long has it been since the last lime you played Alpha
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#1465 [20:42] * TauntingHorse [webchat@rrcs-74-142-239-58.central.biz.rr.com] has joined #minecrafthelp
#1466 [20:42] <Kusatagi> The problem is I don't remember my Microsoft Account information so I can't login in and install Minecraft For Windows 10, and I know you get a code for free when you buy Minecraft.
#1467 [20:42] <Fart> It's been years since I've played, but I got in with an alpha code, and kept up for a few years. Been years since I've played at all
#1468 [20:43] <TauntingHorse> I launch the launcher for Java Edition of Minescraft but it keeps crashing what do i do to fix it
#1469 [20:43] <Jonnay> Alouette get spectrum
#1470 [20:43] <Fart> I think I would have last played in maybe 2015 or something like that
#1471 [20:43] <Alouette> its for what?
#1472 [20:43] * prudence [webchat@c-69-138-198-251.hsd1.va.comcast.net] has joined #minecrafthelp
#1473 [20:43] <Jonnay> Fart you are going to have to get a new account
#1474 [20:44] <Kusatagi> is it possible for me to get a new code so i can redeem it on microsoft store since i forgot my information the last time i used the code from minecraft.net
#1475 [20:44] <prudence> when i cick purchase minecraft nothing happens and all my info is correct, i dont get any error messages
#1476 [20:44] <Jonnay> Kusatagi https://help.mojang.com/customer/portal/emails/new
#1477 [20:44] <Fart> Hmmmm.....doesn't seem reasonable to me
#1478 [20:44] <TauntingHorse> i don't know what to do i bought from that site my account saids its good
#1479 [20:45] <TauntingHorse> but it won't launch the game
#1480 [20:45] <Fart> I had a legitimate account, which is now gone for all time?
#1481 [20:45] <Alouette> Jonnay spectrum is for what? the map you talked?
#1482 [20:45] <Jonnay> I know that it is but Minecraft doesn't accept any old codes
#1483 [20:45] <Kusatagi> i already sent it for help
#1484 [20:46] <Jonnay> Aluoette you said you had poor internet
#1485 [20:46] <TauntingHorse> i have spectrum
#1486 [20:46] <Jonnay> Kusatagi You have to wait
#1487 [20:46] <Jonnay> The are in scotland
#1488 [20:46] <TauntingHorse> i downloaded the launcher activated it and it won't load
#1489 [20:46] <Kusatagi> oof
#1490 [20:46] <Kusatagi> how long
#1491 [20:46] <Fart> Well, I got the account using an alpha code in like 2010
#1492 [20:47] <Alouette> spectrum is for what? haha
#1493 [20:47] <Alouette> play alone lol
#1494 [20:47] <Fart> It was an active, legit account for several years. I'm not trying to use the code in the current day
#1495 [20:47] <TauntingHorse> no i don't play alone i'm new to this game
#1496 [20:47] <Kusatagi> is it possible for minecraft for windows 10 to play with minecraft PE players?
#1497 [20:47] <Jonnay> Kusatagi yes
#1498 [20:48] <Kusatagi> ok
#1499 [20:48] <Kusatagi> i just want to play with my friends but sadly i forgot the microsoft account info
#1500 [20:48] <Kusatagi> so rip
#1501 [20:48] <Jonnay> Fart you can upload your worlds to a external drive
#1502 [20:48] <Kusatagi> minecraft pvp is so rigged
#1503 [20:49] <Kusatagi> my lava doesn't place half the time xd
#1504 [20:49] <prudence> when i click purchase minecraft nothing happens and all my info is correct, i dont get any error messages does anyone know what to do ive used different browsers
#1505 [20:49] <Fart> I don't have access at all, or any saved worlds on computers I still own. Just trying to login, download, and play for nostalgia's sake
#1506 [20:49] <Texugo> Hello someone having problems logging into old accounts or trying to change the password and not receiving email for it?
#1507 [20:49] <Kusatagi> no
#1508 [20:49] <Jonnay> Kusatagi I get the same thing
#1509 [20:49] <Kusatagi> yo
#1510 [20:49] <Kusatagi> im so sad
#1511 [20:50] <Kusatagi> badlion shut down
#1512 [20:50] <Kusatagi> its like the og pvp server
#1513 [20:50] <TauntingHorse> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL this is the error i keep getting
#1514 [20:50] * Alouette [webchat@CPE18d6c7a6f1a9-CM64777d8b8154.tpia.videotron.ca] has quit. (Quit: webchat.esper.net)
#1515 [20:50] <Jonnay> Texugo The majority of the problems are account issues
#1516 [20:50] <Kusatagi> yeah
#1517 [20:50] <Kusatagi> so basically
#1518 [20:51] <Jonnay> https://help.mojang.com/customer/portal/emails/new
#1519 [20:51] <Kusatagi> i bought minecraft back in like 2013
#1520 [20:51] <Kusatagi> and a year later
#1521 [20:51] <Jonnay> Bye
#1522 [20:51] <Kusatagi> i went to minecraft settings
#1523 [20:51] <Kusatagi> and i scrolled down and saw a code that i could redeem
#1524 [20:51] <Kusatagi> to microsoft store
#1525 [20:51] * Jonnay [webchat@172-223-071-131.dhcp.chtrptr.net] has quit. (Quit: webchat.esper.net)
#1526 [20:51] <Kusatagi> so i got minecraft for windows 10 in the microsoft store
#1527 [20:51] * Fart [webchat@99-121-78-80.lightspeed.lnngmi.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1528 [20:52] <Kusatagi> i played for a while
#1529 [20:52] <Kusatagi> and uninstalled it cause of school stuff then later on i wanted to play again
#1530 [20:52] <Kusatagi> but this time
#1531 [20:52] <Kusatagi> i forgot the microsoft account info
#1532 [20:52] <Kusatagi> so now i can't login and install the minecraft
#1533 [20:53] <Kusatagi> so now im just waiting for a new code or somethin
#1534 [20:53] <Kusatagi> unless i need to buy minecraft account and then redeem the code and hopefully remember the info
#1535 [20:53] <Kusatagi> but im not gonna do that
#1536 [20:53] <Kusatagi> ok, i talk too much lol
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#1542 [20:59] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1543 [20:59] * _cuteLMARIE [webchat@c-73-159-109-226.hsd1.ma.comcast.net] has joined #minecrafthelp
#1544 [20:59] <_cuteLMARIE> Hello. My Minecraft game was deleted earlier today by a little sibling and I was signed into my account with all my worlds saved but when I re-downloaded and logged in the game my worlds where gone even the ones I bought on market place. Well i don’t know how to redeem my purchases. If you could write back and help me get my worlds and purchase
#1545 [20:59] <_cuteLMARIE> s Back please and thank you!
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#1551 [21:03] <MacyAurum> ok so i made this account forever ago and i cant answer the security questions, but its linked to my mothers email which i cant get into
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#1553 [21:06] * Texugo [webchat@168-0-99-81.static.n-multimidia.com.br] has quit. (Quit: webchat.esper.net)
#1554 [21:13] * Sal [webchat@pool-74-108-75-116.nycmny.fios.verizon.net] has quit. (Quit: webchat.esper.net)
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#1556 [21:14] * William_G [webchat@ip72-216-86-240.ph.ph.cox.net] has joined #minecrafthelp
#1557 [21:14] <William_G> anyone here?
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#1560 [21:26] * Chicossauro [webchat@170-245-221-208.smartsendtelecom.com.br] has joined #minecrafthelp
#1561 [21:26] <tony> hello
#1562 [21:26] <Chicossauro> Hello
#1563 [21:27] <tony> are u here to help me lol
#1564 [21:27] <Chicossauro> i wanna help
#1565 [21:27] <Chicossauro> Lol
#1566 [21:27] <tony> oh
#1567 [21:27] * tony [webchat@ool-2f10eebb.dyn.optonline.net] has quit. (Client Quit)
#1568 [21:29] <Chicossauro> hello
#1569 [21:29] <Chicossauro> anyone ?
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#1571 [21:31] * Mermaid123bac [webchat@65-35-102-105.res.bhn.net] has joined #minecrafthelp
#1572 [21:33] <Mermaid123bac> So uh my minecraft login is broken and wont load when press log in
#1573 [21:33] * Mermaid123bac [webchat@65-35-102-105.res.bhn.net] has quit. (Client Quit)
#1574 [21:35] * RilGamesYT [webchat@47.153.188.245] has joined #minecrafthelp
#1575 [21:35] <RilGamesYT> hi
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#1577 [21:36] * THESTONELORD [webchat@ip68-2-53-199.ph.ph.cox.net] has joined #minecrafthelp
#1578 [21:36] <THESTONELORD> Hi
#1579 [21:37] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1580 [21:37] <RilGamesYT> my Minecraft world broke and I cant put the file in the saves
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#1582 [21:52] * Jet [webchat@rrcs-97-77-197-2.sw.biz.rr.com] has joined #minecrafthelp
#1583 [21:52] <Jet> i cant download mc 1.14.4
#1584 [21:53] * lead_pipe23 [~Lead@38.29.184.242] has joined #minecrafthelp
#1585 [21:53] * Lewis [webchat@shbkpq4086w-lp130-02-174-92-144-248.dsl.bell.ca] has joined #minecrafthelp
#1586 [21:54] <Jet> i cant download mc 1.14.4
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#1588 [21:58] * Whereisthewindex [webchat@75-170-88-185.rcmt.centurylink.net] has joined #minecrafthelp
#1589 [21:59] <Whereisthewindex> hello
#1590 [22:01] <Jet> hi
#1591 [22:01] <Whereisthewindex> ive tried everything I can to log into my account ive waited twenty four hours to try and log in to my account that didn't work I have changed my password that didn't work either and ive tried completely unistalling Minecraft what should I do
#1592 [22:01] * Jet [webchat@rrcs-97-77-197-2.sw.biz.rr.com] has quit. (Quit: webchat.esper.net)
#1593 [22:03] <RilGamesYT> go change your password
#1594 [22:05] <Whereisthewindex> all ready tried
#1595 [22:08] * Kat [webchat@CPEbc4dfb2e1233-CMbc4dfb2e1230.cpe.net.cable.rogers.com] has joined #minecrafthelp
#1596 [22:08] <Kat> Hi my minecraft always crashes during load what can I do?
#1597 [22:09] <Kat> It happens about 90% of the time for 1.8 versions down
#1598 [22:09] <Kat> And for 1.8 and up it just does not load at all and becomes unresponsive and unable to turn off the tab
#1599 [22:10] <Whereisthewindex> do you use mods
#1600 [22:11] * Kat [webchat@CPEbc4dfb2e1233-CMbc4dfb2e1230.cpe.net.cable.rogers.com] has quit. (Client Quit)
#1601 [22:17] * f4fighter [webchat@104.143.92.30] has joined #minecrafthelp
#1602 [22:18] <f4fighter> Whenever i hit the login button it turns grey for a while and then back green without anything happening, i've tried to reset and type it in again but it wont ever log me in or even start loading
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#1604 [22:20] * BuddaBia [webchat@75-142-44-229.dhcp.reno.nv.charter.com] has joined #minecrafthelp
#1605 [22:20] <BuddaBia> My minecraft launcher keeps saying it is not responding
#1606 [22:21] <BuddaBia> like it keeps crashing and stuff
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#1609 [22:28] <egboy> Hello,
#1610 [22:28] <Naomi_B> Hi, how do I get a server address on my java game?
#1611 [22:28] <Naomi_B> My friend and I want to join each other
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#1615 [22:31] <RilGamesYT> my Minecraft world broke and I cant put the file in the saves help me please
#1616 [22:37] * chrissofa22 [webchat@199.68.53.174.static.fybercom.net] has joined #minecrafthelp
#1617 [22:37] <chrissofa22> hello
#1618 [22:39] * Canden [webchat@c-71-202-78-101.hsd1.ca.comcast.net] has joined #minecrafthelp
#1619 [22:39] <chrissofa22> I had a minecraft account from beta to 2014. I left for two years, in that time Mojang was sold to Microsoft. after the two years of not logging into my minecraft account, i tried logging in account only to find my account has been terminated. I am requesting my account back since I paid for it and should still have a minecraft account. i still rem
#1620 [22:39] <chrissofa22> ember my login info and my username associated.
#1621 [22:40] <Canden> hi so i have an account that i have had for years and i migrated it a few years back. but no wall of a sudden the launcher updated and now it says i can only play demo
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#1623 [22:44] * spamime [webchat@75.107.20.249] has joined #minecrafthelp
#1624 [22:45] <spamime> i am having trouble with playing mine craft and i don know how to fix this"The game crashed whilst initializing game
#1625 [22:45] <spamime> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL"
#1626 [22:50] * lsharkliam [webchat@dynamic-cpe-pool.orcon.net.nz] has joined #minecrafthelp
#1627 [22:50] <lsharkliam> heyy
#1628 [22:50] <spamime> hi
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#1630 [23:02] * soulja [webchat@CPEac202e0ca7d3-CMac202e0ca7d0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#1631 [23:03] <soulja> hi
#1632 [23:04] <RilGamesYT> my Minecraft world broke and I cant put the file in the saves I still got the world file it just broke and won't show up in the world selection screen
#1633 [23:05] <soulja> i keep getting a message that says "An error occurred while placing order, please verify credit card info and try again" when i try buying java edition
#1634 [23:07] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1635 [23:13] * flyingcarrots [webchat@203-166-231-201.dyn.iinet.net.au] has joined #minecrafthelp
#1636 [23:14] <flyingcarrots> I can log onto my minecraft account on other peoples computers, but not on my own. I can get error 'Invalid username or password'. Can anyone please help me?
#1637 [23:14] * MCVDK [webchat@xd520f2d4.cust.hiper.dk] has joined #minecrafthelp
#1638 [23:15] * alexj [webchat@115-188-234-121-adsl.sparkbb.co.nz] has joined #minecrafthelp
#1639 [23:15] <MCVDK> So when I attempt to start minecraft up, I get the following error "The game crashed whilst initializing game
#1640 [23:15] <MCVDK> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL". I've attempt to re-install Java and Minecraft in itself, though I still get this error.
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#1645 [23:17] <Broodweiser> How do I host a server for me and my son to make a persistent world? We want to defeat the ender dragon
#1646 [23:18] <Floormonitor> I had a minecraft account from 2011 and I still have my transaction ID
#1647 [23:18] <Floormonitor> can I still log in? I can't reset my password because I don't receive the email.
#1648 [23:19] <Andrio> ??> Broodweiser MP/server-setup
#1649 [23:19] <Mightyena> Broodweiser: Lots of information about setting up a server can be found here: https://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1650 [23:19] <Andrio> ??> MCVDK win/DXDiag
#1651 [23:19] <Mightyena> MCVDK: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1652 [23:19] <Broodweiser> Thanks Mightena!
#1653 [23:19] <Andrio> Floormonitor, checked your spam folder?
#1654 [23:19] * alexj [webchat@115-188-234-121-adsl.sparkbb.co.nz] has quit. (Client Quit)
#1655 [23:19] <Andrio> ??> flyingcarrots tools/HJT
#1656 [23:19] <Mightyena> flyingcarrots: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1657 [23:19] <Mightyena> flyingcarrots: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1658 [23:20] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1659 [23:20] <Floormonitor> Andrio I did and there is nothing there
#1660 [23:20] <Andrio> ??> Floormonitor account/email-missing
#1661 [23:20] <Mightyena> Floormonitor: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#1662 [23:20] <Mightyena> Floormonitor: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#1663 [23:20] <Mightyena> Floormonitor: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#1664 [23:20] * RilGamesYT [webchat@47.153.188.245] has joined #minecrafthelp
#1665 [23:21] <Floormonitor> Thank you, I made the request several days ago. I'm just curious if an old transaction ID is useful
#1666 [23:24] * mossbafia [webchat@S010664777dae3b93.ok.shawcable.net] has joined #minecrafthelp
#1667 [23:24] <mossbafia> hello?
#1668 [23:24] <MCVDK> Mightyena May I ask what I am supposed to do with the pastebin once I have followed the instructions?
#1669 [23:25] <Andrio> Floormonitor, yes, it is
#1670 [23:25] <Andrio> Floormonitor, give that to Mojang in your ticket
#1671 [23:25] <Floormonitor> thank you
#1672 [23:25] <Andrio> MCVDK, show us the link here
#1673 [23:25] * Floormonitor [webchat@c-73-217-215-201.hsd1.mo.comcast.net] has quit. (Quit: webchat.esper.net)
#1674 [23:25] <mossbafia> when i try to login on the website the button turns gray and stays gray without doing anything
#1675 [23:26] <mossbafia> ive waited a whole day
#1676 [23:26] <mossbafia> i tried resetting my password
#1677 [23:26] <mossbafia> and nothing seems to work
#1678 [23:26] <MCVDK> https://paste.ubuntu.com/p/tRSj4rCNfw/
#1679 [23:26] <Andrio> mossbafia, can you log in at https://account.mojang.com/ ?
#1680 [23:27] <mossbafia> it says it doesnt recognize my email
#1681 [23:28] <mossbafia> nvm it worked!
#1682 [23:28] <Andrio> MCVDK, try running Windows Update if you haven't already
#1683 [23:29] <mossbafia> thanks dude,
#1684 [23:29] * mossbafia [webchat@S010664777dae3b93.ok.shawcable.net] has quit. (Quit: webchat.esper.net)
#1685 [23:29] <MCVDK> It was actually after the windows update it decided not to work
#1686 [23:29] <Andrio> mm
#1687 [23:29] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1688 [23:29] * dearh2168 [webchat@75-3-244-67.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#1689 [23:29] <dearh2168> hello?
#1690 [23:29] <Andrio> MCVDK, do you know whether your PC has NVIDIA or AMD graphics?
#1691 [23:30] <MCVDK> NVIDIA
#1692 [23:30] <Andrio> MCVDK, install this driver: https://global-download.acer.com/GDFiles/Driver/VGA/VGA_NVIDIA_376.67_W10x64_A.zip?acerid=636305249376707492&Step1=DESKTOP&Step2=ASPIRE&Step3=ASPIRE%20GX-281&OS=ALL&LC=en&BC=ACER&SC=PA_6
#1693 [23:30] <dearh2168> whenever i log into minecraft it say invalid password or username but i change my password and it stills says i cant login
#1694 [23:31] <Andrio> dearh2168, can you log in at https://account.mojang.com/ ?
#1695 [23:31] <dearh2168> yes
#1696 [23:31] * RilGamesYT [webchat@47.153.188.245] has quit. (Quit: webchat.esper.net)
#1697 [23:32] * Lostkid [webchat@S010600fc8d32e553.vc.shawcable.net] has joined #minecrafthelp
#1698 [23:32] <Andrio> ??> dearh2168 tools/HJT
#1699 [23:32] <Mightyena> dearh2168: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1700 [23:32] <Mightyena> dearh2168: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1701 [23:33] * Kate1 [webchat@50.127.190.0] has joined #minecrafthelp
#1702 [23:33] <Kate1> Is there an issue again with US paypal for realms or?
#1703 [23:34] <Lostkid> Hello! I just decided to get back into Minecraft so I tried to login. I have an email from a couple of months ago saying my account was migrated, but I have nothing to do with that. Wondering if I was hacked.. not sure how to proceed. When I try to reset my password, I don't get any emails.
#1704 [23:36] <dearh2168> Mightyenahttps: //paste.ubuntu.com/p/nPjkT5zGD4/
#1705 [23:37] <dearh2168> here you go
#1706 [23:37] * precisadordeajuda [webchat@177.40.151.126.static.host.gvt.net.br] has joined #minecrafthelp
#1707 [23:37] <precisadordeajuda> hello
#1708 [23:38] <Andrio> ??> Lostkid account/send-email
#1709 [23:38] <Mightyena> Lostkid: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1710 [23:38] <Mightyena> Lostkid: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1711 [23:38] <Andrio> ??> dearh2168 info/MCLeaks
#1712 [23:38] <Mightyena> dearh2168: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1713 [23:38] <Mightyena> dearh2168: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#1714 [23:38] <Andrio> ??> dearh2168 win/hosts/edit
#1715 [23:38] <Mightyena> dearh2168: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1716 [23:38] <Mightyena> dearh2168: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1717 [23:38] <Andrio> dearh2168, also, remove ByteFence
#1718 [23:39] <MCVDK> Andrio I'm not sure if you can help with this aspect of it, but the NVIDIA install seems to fail.
#1719 [23:39] <Andrio> hm
#1720 [23:39] <Andrio> MCVDK, what happened?
#1721 [23:39] <MCVDK> https://gyazo.com/29afec108ad801b3b84d29cd7671a756
#1722 [23:40] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#1723 [23:40] <Andrio> MCVDK, that's likely good enough.
#1724 [23:41] <MCVDK> Ah yes, thank you very much for the help good Sir - minecraft is running smoothly once more.
#1725 [23:42] <precisadordeajuda> Hello, I received a gift code from mojang and I redeemed it to my own account, but I already have an account. Is there any way get it back to send it to another account? please help me
#1726 [23:43] <Andrio> precisadordeajuda, you shouldn't be able to redeem the code on an account which already owns the game
#1727 [23:43] <Andrio> ??> precisadordeajuda account/refund
#1728 [23:43] <Mightyena> precisadordeajuda: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1729 [23:45] <precisadordeajuda> Thanks I'll see what I can do
#1730 [23:45] <dearh2168> Andrio how do you remove bytefence?
#1731 [23:46] * MCVDK [webchat@xd520f2d4.cust.hiper.dk] has quit. (Quit: webchat.esper.net)
#1732 [23:46] * precisadordeajuda [webchat@177.40.151.126.static.host.gvt.net.br] has quit. (Quit: webchat.esper.net)
#1733 [23:47] * Toreta_ [webchat@175.114.177.60] has joined #minecrafthelp
#1734 [23:47] <Toreta_> Hello?
#1735 [23:47] <Toreta_> I'm forgot my ID and Password.
#1736 [23:48] <Toreta_> I need your help.
#1737 [23:48] <Toreta_> P.S. I am not good at English.
#1738 [23:50] <Kate1> Someone I know purchased a realm account but can't join their own realm (haven't been able to for 3 days) no one else can join....so if they're not replying and that 30 days runs out with no reply since they're backed up answering emails from June 6th is that whole 30 day purchace just a waste or?
#1739 [23:51] <Kate1> We've gone through every single troubleshooting step
#1740 [23:51] <Kate1> (not invited to this server) even though he owns it and no one else can join
#1741 [23:53] * hunter [webchat@c-73-92-85-215.hsd1.ca.comcast.net] has joined #minecrafthelp
#1742 [23:55] <hunter> how do I stop my minecraft from crashing when it starts?
#1743 [23:56] * Lostkid [webchat@S010600fc8d32e553.vc.shawcable.net] has quit. (Quit: webchat.esper.net)
#1744 [23:56] <flyingcarrots> I have run HiJack and pasted into Ubuntu Pastebin, but how do I give you the link?
#1745 [23:56] * Kate1 [webchat@50.127.190.0] has quit. (Quit: webchat.esper.net)
#1746 [23:56] * Kate1 [webchat@50.127.190.0] has quit. (Quit: webchat.esper.net)
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#1748 [23:58] * Nooty [webchat@61-69-170-242.static.tpgi.com.au] has joined #minecrafthelp
#1749 [23:59] <Nooty> My game gets stuck on the mojang screen