#1 [00:01] <Nooty> and i am unsure what to do
#2 [00:01] * Chase [webchat@c-73-187-228-213.hsd1.pa.comcast.net] has joined #minecrafthelp
#3 [00:01] <Chase> hello
#4 [00:01] <Chase> i cannot log in
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#6 [00:09] * CobbleHoarder [webchat@047-024-176-203.res.spectrum.com] has joined #minecrafthelp
#7 [00:09] <CobbleHoarder> hello?
#8 [00:13] * Liv [webchat@c-67-173-229-123.hsd1.co.comcast.net] has joined #minecrafthelp
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#13 [00:16] * Mark [webchat@pa49-180-130-114.pa.nsw.optusnet.com.au] has joined #minecrafthelp
#14 [00:16] <Mark> hello?
#15 [00:16] <Mark> my minecraft launcher wont conect to the internet even tho i have a stable internet connection
#16 [00:17] <Mark> i try to sign in and it says make sure you have a connection and retry
#17 [00:17] <Mark> i uninstalled the game and tried to re-install but when i re-installed it i tried to open the launcher and it came up with a load error not found
#18 [00:17] <Mark> what do i do?
#19 [00:18] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
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#21 [00:23] * Art2 [webchat@mx-ll-223.204.251-131.dynamic.3bb.in.th] has joined #minecrafthelp
#22 [00:27] <Art2> Hello. My problem is when I'm start Minecraft application they show me for "Minecraft launcher couldn't load launcher
#23 [00:28] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Quit: ZNC 1.7.4 - https://znc.in)
#24 [00:28] <Art2> Then I'm click "OK" and then they show new window for "Unable to start the Minecraft runtime environment. This is most likely caused by a corruption. Please try to reinstall minecraft
#25 [00:28] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#26 [00:29] <Art2> how can I fix this issue?
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#28 [00:33] * dylan [webchat@cblmdm72-241-132-73.buckeyecom.net] has joined #minecrafthelp
#29 [00:34] * batwingnz [webchat@122-58-45-241-vdsl.sparkbb.co.nz] has joined #minecrafthelp
#30 [00:34] <dylan> what to do if i deleted my minercaft world
#31 [00:35] <batwingnz> hello, I have been away from minecraft many years and discovered I bought minecraft premium in 2010, it appears to have been migrated to a mojang account but I don't know what email address it's associated with
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#33 [00:40] * d_v3 [webchat@d162-157-230-154.abhsia.telus.net] has joined #minecrafthelp
#34 [00:44] <d_v3> why is the login page on the website blank
#35 [00:47] <d_v3> never mind it just doesn't work on chrome
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#38 [00:58] * angelofdoom [webchat@2.51.74.185] has joined #minecrafthelp
#39 [00:59] <angelofdoom> i would like to change my account email to a new one because my old email is not working anymore i cant long in with the old email
#40 [01:00] * Zach [webchat@d72-39-121-244.home1.cgocable.net] has joined #minecrafthelp
#41 [01:00] * Zach is now known as Guest619
#42 [01:01] <angelofdoom> i would like to change my account email to a new one because my old email is not working anymore i cant long in with the old email
#43 [01:03] * angelofdoom [webchat@2.51.74.185] has quit. (Quit: webchat.esper.net)
#44 [01:03] <Guest619> Hi, i am having a major problem trying to login to my minecraft account through the minecraft launcher on my desktop. i can't login on the website either on my desktop. i purchased minecraft yesterday and it keep telling my email or password is invalid when i know for a fact all are correct. the weirdest part is that it will allow me to login to my
#45 [01:03] <Guest619> account on my mobile device but not my computer. please help
#46 [01:08] * sans [webchat@cpe-98-122-85-169.sc.res.rr.com] has joined #minecrafthelp
#47 [01:09] * Cali [webchat@172-3-6-39.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#48 [01:09] <Cali> Haven't played in years , how should I go about getting minecraft back (download) and my forgotten login
#49 [01:11] * SadBoi_Vibez [webchat@c-73-92-218-232.hsd1.ca.comcast.net] has joined #minecrafthelp
#50 [01:11] <SadBoi_Vibez> I clicked on windows 10 edition thinking that i could play with my Xbox friends, then i saw i was mistaken. I tried redeeming the free windows 10 edition but the button isnt popping up like in the youtube videos. This sucks because ive been waiting to play with my friends for a long time, and if this version doesnt work i have to wait another long
#51 [01:11] <SadBoi_Vibez> time to buy the correct version.
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#53 [01:13] * SadBoi_Vibez [webchat@c-73-92-218-232.hsd1.ca.comcast.net] has joined #minecrafthelp
#54 [01:13] * sans [webchat@cpe-98-122-85-169.sc.res.rr.com] has quit. (Quit: webchat.esper.net)
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#56 [01:15] * Nick9 [webchat@cpe-74-71-6-237.nyc.res.rr.com] has joined #minecrafthelp
#57 [01:16] <angelofdoom> i would like to change my current email address
#58 [01:16] <Nick9> Purchased Minecraft back in Alpha. Haven't played in years and recently wanted to play again, but I can't login.
#59 [01:16] <GreyVulpine> angelofdoom - https://help.mojang.com/customer/en/portal/articles/901432-changing-your-email-address-mojang-accounts-
#60 [01:17] <GreyVulpine> Nick9 - https://help.mojang.com/customer/en/portal/articles/2405037-having-trouble-accessing-your-account-
#61 [01:19] <angelofdoom> the thing is i cant log in to my email address that i created for my minecraft account
#62 [01:20] <GreyVulpine> https://help.mojang.com/customer/portal/articles/901432
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#65 [01:23] <sacbin> helo
#66 [01:23] <sacbin> can i have help
#67 [01:23] <sacbin> pls
#68 [01:23] * sacbin [webchat@CPE30b7d4bea043-CM30b7d4bea040.cpe.net.cable.rogers.com] has quit. (Client Quit)
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#72 [01:26] <fofia> The process cannot access the file because it is being used by another process.
#73 [01:27] <BBailene> can someone help me with setting up my account on the website
#74 [01:28] * Lola0 [webchat@ip68-5-187-80.oc.oc.cox.net] has joined #minecrafthelp
#75 [01:29] <Lola0> We used to have yahoo so we can't get into account.
#76 [01:29] * Cali [webchat@172-3-6-39.lightspeed.irvnca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#77 [01:30] <fofia> can someone help when it says unable to download The process cannot access the file because it is being used by another process.
#78 [01:33] <SadBoi_Vibez> ive been wanting to play with my friends for while, i went to the minecraft website and bought the game. I realized after buying the game that it wouldnt let me play with my xbox friends. This sucks because if this doesnt work i have to wait more time for another copy. Someone pls help
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#83 [02:01] <Joniel> Heyoo
#84 [02:02] * Mine_Boy_PvP [webchat@localhost] has joined #minecrafthelp
#85 [02:02] <Joniel> Hello there
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#87 [02:02] <Joniel> are you kidding me right now
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#89 [02:25] * ineedhelp [webchat@ppp-110-169-220-233.revip5.asianet.co.th] has joined #minecrafthelp
#90 [02:26] <ineedhelp> How do I recover a minecraft account that was deactivated? Should I just email Mojang?
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#100 [03:43] <Tazzie> Hi i purchased MC for Mac and I am getting the error message - Failed to load URL mojang://launcher/index.html with error ERR_FAILED (-2). Can you help?
#101 [03:44] <Greymagic27> https://bugs.mojang.com/browse/MCL-10518
#102 [03:46] <Tazzie> Thanks
#103 [04:06] * _K [webchat@host109-145-115-151.range109-145.btcentralplus.com] has joined #minecrafthelp
#104 [04:07] * FIGHTPOWER [webchat@93.37.179.216] has joined #minecrafthelp
#105 [04:08] <_K> I have installed the beta and played on one of my worlds when I uninstalled it (the beta) it has made it so that only people with the beta installed can play on it and some of my friends cannot download the beta how do I fix this.
#106 [04:09] * _K [webchat@host109-145-115-151.range109-145.btcentralplus.com] has quit. (Client Quit)
#107 [04:11] <FIGHTPOWER> Good morning, some days ago I bought Minecraft. I can't play because username and password are invalid
#108 [04:25] * Cayben [webchat@p5DFF5541.dip0.t-ipconnect.de] has joined #minecrafthelp
#109 [04:26] <Cayben> i cant recieve my security change instructions mail
#110 [04:26] <Cayben> what should i doo
#111 [04:31] * gridMENSCH [webchat@212-51-136-29.fiber7.init7.net] has joined #minecrafthelp
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#113 [04:32] * Nick4 [webchat@80-67-7-137-static.glesys.net] has joined #minecrafthelp
#114 [04:35] <Nick4> when i opened the minecraft launcher i had to log in because i had been logged off, and then it said "invalid username or password", but i know both are correct. i tried changing the password, but the same message still popped up. i am not able to log into minecraft.net either, but there is no message saying something is wrong, the page just wont r
#115 [04:35] <Nick4> espond.
#116 [04:39] <Nick4> since i was using my sisters minecraft user, that was made in 2014, i thought i could maybe try and buy the game myself with a new user. i was only able to make the user and verify the email, but then i couldnt go further because the same errors occurred.
#117 [04:39] <Greymagic27> ??> Nick4 tools/hjt
#118 [04:39] <Mightyena> Nick4: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#119 [04:39] <Mightyena> Nick4: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#120 [04:39] <Greymagic27> ??> Cayben account/send-email
#121 [04:39] <Mightyena> Cayben: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#122 [04:39] <Mightyena> Cayben: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#125 [04:43] <Nick4> https://paste.ubuntu.com/p/gsCGDj3Btk/
#126 [04:44] * deathspawn [deathspawn@like.share.subscribe.click.bell.join.squad.follow.poxifide.net] has joined #minecrafthelp
#127 [04:45] <Nick4> i also sent mojang an email
#128 [04:49] * benhunter09 [Ben@2600:3c01:e001:3999::900] has joined #minecrafthelp
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#130 [04:59] * NonEntity [webchat@128.155.240.116.sta.dodo.net.au] has joined #minecrafthelp
#131 [05:00] <NonEntity> Hiya! Can someone help me? I try to boot up Minecraft Launcher but all it shows is a grey screen
#132 [05:10] * Zrzander [webchat@88-111-227-114.dynamic.dsl.as9105.com] has joined #minecrafthelp
#133 [05:10] <Zrzander> Hi
#134 [05:10] <Zrzander> I think my account was hacked
#135 [05:11] <Zrzander> I have an e-mail saying my account was migrated June 2018 but I did not do it. I have not played for a very very long time but I have recently seen some videos that make me want to play again but I am unable to access my account
#136 [05:12] <Zrzander> Or receive password reset e-mail
#137 [05:12] <Zrzander> My old account name was zrzander I believe and it used the e-mail address zander.hepworth@hotmail.co.uk
#138 [05:13] <Zrzander> But obviously this account was used from Beta
#139 [05:13] <Zrzander> back on the old website
#140 [05:13] <Zrzander> I am wondering if you can help me with this?
#141 [05:15] * Zrzander [webchat@88-111-227-114.dynamic.dsl.as9105.com] has quit. (Quit: webchat.esper.net)
#142 [05:17] <NonEntity> Cant you reset the password?
#143 [05:36] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#144 [05:49] * optimus [webchat@118.42.84.43] has joined #minecrafthelp
#145 [05:49] <optimus> Hello. First of all, I am a Korean user, so please understand that I am not good at English.
#146 [05:50] <optimus> I tried to log in to Minecraft after a long time.
#147 [05:50] <optimus> But I didn't know the password, so I tried to find it.
#148 [05:51] <optimus> They said they sent me an e-mail with that e-mail, but I no longer use it.
#149 [05:52] <optimus> I left the email, and I can't do this or that. Please help me.
#150 [05:52] <optimus> :(
#151 [05:53] * MH [webchat@147.158.176.141] has joined #minecrafthelp
#152 [05:53] <MH> I can't purchase Minecraft.
#153 [05:54] <optimus> Hello. First of all, I am a Korean user, so please understand that I am not good at English. I tried to log in to Minecraft after a long time. But I didn't know the password, so I tried to find it. They said they sent me an e-mail with that e-mail, but I no longer use it. I left the email, and I can't do this or that. Please help me. :(
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#155 [05:54] * MH [webchat@147.158.176.141] has joined #minecrafthelp
#156 [05:55] <MH> I can't purchase MInecraft.
#157 [05:56] * MH [webchat@147.158.176.141] has quit. (Client Quit)
#158 [05:56] * samdream456 [webchat@84-73-8-15.dclient.hispeed.ch] has joined #minecrafthelp
#159 [05:56] <samdream456> hello
#160 [05:57] <samdream456> pleas help ive not been able to connect to my minecraft account it says invalide email or password. i use the same that my dad use and he can login to minecraft with his computer. please help
#161 [05:58] * ABTyrson [webchat@pool-100-38-232-227.nycmny.fios.verizon.net] has joined #minecrafthelp
#162 [05:59] <ABTyrson> Hello? I was trying to renew my existing Minecraft Realm that I had on a free trial period but I seem to have accidentally purchased a new one.
#163 [06:01] <ABTyrson> I keep going into my Realm menu and there's a big Start a New Realm button but I don't want to start a new realm I want to continue this one. I just payed for six months.
#164 [06:01] * Savin [webchat@62.185.141.112.sta.dodo.net.au] has joined #minecrafthelp
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#166 [06:05] * samdream456 [webchat@84-73-8-15.dclient.hispeed.ch] has quit. (Quit: webchat.esper.net)
#167 [06:08] <ABTyrson> Is there a way to transfer a new realm subscription to an existing one? I don't want to be out almost 50$ because I misclicked
#168 [06:11] * uj8uh [webchat@cblmdm72-241-132-73.buckeyecom.net] has joined #minecrafthelp
#169 [06:12] * AJay [webchat@cpe-78211.ip.primehome.com] has joined #minecrafthelp
#170 [06:13] <AJay> Hello; anyone available in here to help? :)
#171 [06:13] <ABTyrson> I don't think so I've been here for awhile and no one has responded
#172 [06:13] <AJay> :(
#173 [06:14] <ABTyrson> I was trying to renew an existing Realm but misclicked and bought a new one
#174 [06:15] <AJay> I'd help you if I could but I'm probably more lost than you :D Just a parent trying to get multiplayer set up for kids
#175 [06:15] <AJay> good luck!
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#177 [06:21] * NonEntity [webchat@128.155.240.116.sta.dodo.net.au] has joined #minecrafthelp
#178 [06:23] <NonEntity> Hey! Im having trouble with the launcher. Every time I try to open it, it just goes to a grey, blank screen.
#179 [06:31] * xkplaysx [webchat@5ac124a0.bb.sky.com] has joined #minecrafthelp
#180 [06:31] <xkplaysx> hey, it says my code to get windows 10 has already been redeemed?;/
#181 [06:40] * wouterw28 [webchat@ip565f3533.direct-adsl.nl] has joined #minecrafthelp
#182 [06:40] <wouterw28> My minecraft klauncher crashes at startup
#183 [06:41] <wouterw28> when I open the log from the %appdata% map it says that its still running on windows 8 pro, whilst I updated my windows to windows 10 yesterday
#184 [06:45] * VADemon [~VADemon@2a01:4f8:212:2f1d:88::41] has quit. (Quit: left4dead)
#185 [06:57] * Guest165 [webchat@c-98-249-182-166.hsd1.fl.comcast.net] has joined #minecrafthelp
#186 [06:58] <Guest165> Hello
#187 [06:58] <Guest165> I gave the help urielsalis my logs
#188 [06:58] * josef [webchat@bzq-79-176-52-143.red.bezeqint.net] has joined #minecrafthelp
#189 [06:58] <josef> +hello
#190 [06:58] <Guest165> Can somebody tell him
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#196 [07:22] * Omer [webchat@176-230-82-130.orange.net.il] has joined #minecrafthelp
#197 [07:22] * Fart [webchat@99-121-78-80.lightspeed.lnngmi.sbcglobal.net] has joined #minecrafthelp
#198 [07:22] <Omer> Hello
#199 [07:23] <Fart> Hey
#200 [07:23] <Omer> I have a problem logging to my account
#201 [07:23] <Omer> (minecraft account)
#202 [07:23] <Omer> I registered in 2012, and i remember both username and password but it doesn't work
#203 [07:23] <Omer> because it asks me now to use my email
#204 [07:24] <Fart> You need to migrate.
#205 [07:24] <Omer> now I don't remember what email I used but i do have access to all my emails
#206 [07:24] <Omer> ok, how do i do that?
#207 [07:24] <Fart> You'd need the email, so just write the help desk folks I guess
#208 [07:25] <Omer> is there a way to find what email i used? if i have access to all of my emails
#209 [07:25] <Omer> but dont remember which one
#210 [07:25] <Fart> Or just keep trying emails until one matches the password
#211 [07:25] <Omer> ok i guess ill do that
#212 [07:25] <Omer> thanks
#213 [07:25] <Omer> thanks
#214 [07:26] * Omer [webchat@176-230-82-130.orange.net.il] has left #minecrafthelp
#215 [07:36] <Fart> Hey all. I fixed a login error by disabling VPN, *then* changing password again, then logging in.
#216 [07:37] * hh [webchat@host86-145-45-31.range86-145.btcentralplus.com] has joined #minecrafthelp
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#218 [07:40] * Noah [webchat@host-67-44-160-85.hnremote.net] has joined #minecrafthelp
#219 [07:43] <Noah> When I try to make a certain item ingame, the game crashes... The game crashed whilst updating screen events
#220 [07:43] <Noah> Error: java.lang.NullPointerException: Updating screen events
#221 [07:44] * Noah [webchat@host-67-44-160-85.hnremote.net] has quit. (Client Quit)
#222 [07:51] * wouterw28 [webchat@ip565f3533.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
#223 [07:55] * Cayben [webchat@p5DFF5541.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
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#227 [08:04] * zezo3600 [webchat@94.49.212.18] has joined #minecrafthelp
#228 [08:04] <zezo3600> someone loged to my account and changed the Nickname
#229 [08:04] <zezo3600> only that
#230 [08:05] <zezo3600> I changed my password after it
#231 [08:05] <zezo3600> do I really have to wait A whole month to change it back
#232 [08:27] * wormzorg [webchat@lns-bzn-57-82-249-2-68.adsl.proxad.net] has joined #minecrafthelp
#233 [08:28] <wormzorg> Hello, if i buy minecraft, can i put it on my computer and on my tablet with the same licence? (i'm french, sorry for my english)
#234 [08:29] * Kattemis17 [webchat@176-20-167-113-dynamic.dk.customer.tdc.net] has joined #minecrafthelp
#235 [08:31] * wormzorg [webchat@lns-bzn-57-82-249-2-68.adsl.proxad.net] has quit. (Client Quit)
#236 [08:34] <Kattemis17> I have purchased a minecraft account today but am unable to log-on the launcher. I have the confirmation email. I can log-in on the website and I can see that I have an account on the website where I can change the username and all of that. It says that my email or password is incorrect. I have tried deleting the launcher, restarting my computer, g
#237 [08:34] <Kattemis17> etting a new password and log in from another computer, but it won't work with the new account. Other accounts work on my computer. I don't know what to do.
#238 [08:34] * Pedro [webchat@ip4da75143.direct-adsl.nl] has joined #minecrafthelp
#239 [08:34] <Pedro> hello
#240 [08:35] <Kattemis17> Hi
#241 [08:35] <Pedro> i wanted to download the game again
#242 [08:35] <Pedro> and i used my e mail to retrieve my email
#243 [08:35] <Pedro> i changed password but it doesnt work
#244 [08:35] <Pedro> did it many times but rlly strange
#245 [08:35] <Pedro> now im blocked
#246 [08:37] <Kattemis17> I have login issues as well
#247 [08:37] <Kattemis17> I've read somewhere, that the block will go away after an hour
#248 [08:37] <Kattemis17> Can you see my question? Do you have any idea what I could do?
#249 [08:38] <Pedro> no
#250 [08:38] <Pedro> playd this game 5 years ago
#251 [08:38] <Pedro> wanted to try it again
#252 [08:38] <Pedro> but i changed password to new one
#253 [08:38] <Pedro> doesnt work
#254 [08:39] <Kattemis17> I don't know, dude. I think there are some articles on the site for a password that doesn't work right?
#255 [08:41] * zezo3600 [webchat@94.49.212.18] has quit. (Quit: webchat.esper.net)
#256 [08:43] * j6 [webchat@79-68-241-115.dynamic.dsl.as9105.com] has joined #minecrafthelp
#257 [08:44] <j6> hi, i am trying to reinstall after a long time without playing, however i do not remember the email in which i used to start the account, i only have hogin and password, is there a way to install without email?
#258 [08:49] * jimmy_ [webchat@c52-48.i07-14.onvol.net] has joined #minecrafthelp
#259 [08:49] <jimmy_> hello
#260 [08:50] <jimmy_> is revolut an accepted card as a payment method when buying the game?
#261 [08:50] <jimmy_> because when I try to buy it the message "check your card details and retry" pops up
#262 [08:51] <jimmy_> and i'm sure I've written it down correctly, tried over 10 times now
#263 [08:53] * jimmy_ [webchat@c52-48.i07-14.onvol.net] has quit. (Client Quit)
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#268 [09:00] * T0BEYY [webchat@aftr-109-91-32-224.unity-media.net] has joined #minecrafthelp
#269 [09:00] <T0BEYY> is someone here?
#270 [09:03] * T0BEYY [webchat@aftr-109-91-32-224.unity-media.net] has quit. (Client Quit)
#271 [09:14] * Alouette [webchat@CPE18d6c7a6f1a9-CM64777d8b8154.tpia.videotron.ca] has joined #minecrafthelp
#272 [09:14] <Alouette> Hey someone can help me with time out connection issue?
#273 [09:17] * Kattemis17 [webchat@176-20-167-113-dynamic.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#274 [09:18] <Alouette> nobody?
#275 [09:32] * j6 [webchat@79-68-241-115.dynamic.dsl.as9105.com] has quit. (Quit: webchat.esper.net)
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#278 [09:42] * shelbytheshep [webchat@42.118.113.189] has joined #minecrafthelp
#279 [09:43] <shelbytheshep> Hello
#280 [09:43] * Simon [webchat@58.255.233.30] has joined #minecrafthelp
#281 [09:43] * Simon is now known as Guest36118
#282 [09:43] <Guest36118> hello>
#283 [09:44] <Guest36118> need help with my minecraft account
#284 [09:45] * shelbytheshep [webchat@42.118.113.189] has quit. (Client Quit)
#285 [09:45] <Guest36118> https://my.minecraft.net/en-us/login/
#286 [09:46] * joe [webchat@host86-171-113-163.range86-171.btcentralplus.com] has joined #minecrafthelp
#287 [09:46] <Guest36118> is anyone here
#288 [09:46] <joe> hiya
#289 [09:46] <Guest36118> hi/?
#290 [09:46] <joe> #minecrafthelp
#291 [09:47] <joe> are u the helper
#292 [09:47] <Guest36118> nope
#293 [09:47] <joe> how long do u think he will take
#294 [09:47] <Guest36118> im here looking for help too
#295 [09:47] <joe> haha whats your problem
#296 [09:48] <Guest36118> i dont know
#297 [09:48] <Guest36118> i cant login account
#298 [09:48] <joe> same here it says im prevented
#299 [09:48] <joe> An error prevented your request from being processed. Please try again.
#300 [09:48] * GameHost [webchat@91.133.113.160] has joined #minecrafthelp
#301 [09:48] <Guest36118> havent play pc version for a long time and now cant login
#302 [09:48] <joe> i get that messge
#303 [09:49] <Guest36118> nothing happen when i click login
#304 [09:49] <GameHost> Need help restoring Account
#305 [09:49] <Guest36118> no refresh page apear
#306 [09:50] <joe> game host hello
#307 [09:50] <Guest36118> do i need to restore account @gamehost?
#308 [09:51] <joe> he left
#309 [09:51] <Guest36118> i can change account passwords but cant login
#310 [09:51] <Guest36118> why is that
#311 [09:51] <Andrio> ??> Guest36118 tools/HJT
#312 [09:51] <Mightyena> Guest36118: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#313 [09:51] <Mightyena> Guest36118: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#314 [09:51] <Andrio> ??> joe tools/HJT
#315 [09:51] <Mightyena> joe: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#316 [09:51] <Mightyena> joe: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#317 [09:52] <Guest36118> sadface joe
#318 [09:52] <joe> yeh
#319 [09:53] <joe> will this help me
#320 [09:54] <Guest36118> i just need to login minecraft launcher
#321 [09:54] <Guest36118> dont do that @joe
#322 [09:54] <joe> oh why
#323 [09:55] <Guest36118> dont know is that a safe link that's all
#324 [09:55] <joe> ok i deleted it
#325 [09:55] <Guest36118> lol
#326 [09:56] <joe> why did u send me it
#327 [09:56] * UpgradedVersion [webchat@customer.worldstream.nl] has joined #minecrafthelp
#328 [09:56] <UpgradedVersion> hello
#329 [09:56] * helpme [webchat@177.40.151.126.static.host.gvt.net.br] has joined #minecrafthelp
#330 [09:56] <Guest36118> i'll go try use vpn see that will work
#331 [09:56] <UpgradedVersion> i cant log in on my own pc
#332 [09:56] <joe> hiya
#333 [09:56] <UpgradedVersion> but it works on my brothers
#334 [09:56] <Guest36118> no i didnt send it
#335 [09:57] <Guest36118> yeah me here
#336 [09:57] <joe> An error prevented your request from being processed. Please try again.
#337 [09:57] <joe> i get this messge when i log in
#338 [09:57] <joe> try to log in
#339 [09:58] <Andrio> Guest36118, it is somewhat well-known; you can look for it on Wikipedia
#340 [09:59] <joe> can u help me Andrio
#341 [09:59] * UpgradedVersion [webchat@customer.worldstream.nl] has quit. (Client Quit)
#342 [09:59] <helpme> hello, I received a gift code from mojang but I accidentaly redeemed it to my own account, but I already have an account, is there some way I can get it back to send to another account? please help me
#343 [09:59] * tumbleweed [~bildramer@athedsl-361662.home.otenet.gr] has quit. (Ping timeout: 190 seconds)
#344 [09:59] * LootingLouie [webchat@193.57.2.59] has joined #minecrafthelp
#345 [09:59] <Andrio> joe, it's to get some information about what's running on your computer that might be causing the problem.
#346 [10:01] <Andrio> ??> helpme account/refund
#347 [10:01] <Mightyena> helpme: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#348 [10:02] <Guest36118> i got it @joe i used vpn and now i logined YEAH yes happyface
#349 [10:02] <LootingLouie> Hey there, quick question. I just bought Minecraft 3 days ago, registrated my account and redeemed the code. But now i cant logg in into Minecraft and also not to minecraft.net . is this still an issue?
#350 [10:04] <Andrio> LootingLouie, can you log in to https://account.mojang.com/ ?
#351 [10:04] <LootingLouie> yes
#352 [10:05] <LootingLouie> well wait
#353 [10:05] <LootingLouie> i was logged it. loged out now to test it but i cant log in againe
#354 [10:06] <LootingLouie> another oupsie ;D it worked now
#355 [10:07] <LootingLouie> just trouble with Mc and .net
#356 [10:10] * joe [webchat@host86-171-113-163.range86-171.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#357 [10:10] * helpme [webchat@177.40.151.126.static.host.gvt.net.br] has quit. (Quit: webchat.esper.net)
#358 [10:10] * X_H [webchat@host31-54-76-35.range31-54.btcentralplus.com] has joined #minecrafthelp
#359 [10:11] <X_H> Hello?
#360 [10:12] * Guest36118 [webchat@58.255.233.30] has quit. (Quit: webchat.esper.net)
#361 [10:12] <Andrio> ??> LootingLouie tools/HJT
#362 [10:12] <Mightyena> LootingLouie: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#363 [10:12] <Mightyena> LootingLouie: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#364 [10:12] * X_H [webchat@host31-54-76-35.range31-54.btcentralplus.com] has quit. (Client Quit)
#365 [10:13] * bildramer [~bildramer@athedsl-361648.home.otenet.gr] has joined #minecrafthelp
#366 [10:14] <LootingLouie> https://paste.ubuntu.com/p/Zf2X8TZhP6/
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#380 [10:32] * CrazyGolem96 [webchat@ool-4579a6c5.dyn.optonline.net] has joined #minecrafthelp
#381 [10:34] <CrazyGolem96> I'm having trouble, Minecraft on my pc is crashing every time I try to launch it. It loads up to a certain point and you see the "single player", "multiplayer", and "realms" screen for a split second, then it returns you to the launcher and says "game failed to launch". I haven't been able to get onto Minecraft for 4 days now
#382 [10:35] <CrazyGolem96> Can anyone help?
#383 [10:47] * LootingLouie [webchat@193.57.2.59] has quit. (Quit: webchat.esper.net)
#384 [10:49] * LootingLouie [webchat@193.57.2.59] has joined #minecrafthelp
#385 [10:52] * Account [webchat@node-0011.srv.us-cent.phantom.avira-vpn.net] has joined #minecrafthelp
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#387 [10:56] * Icam [webchat@customer-22.tpp.com.ar.167.114.190.in-addr.arpa] has joined #minecrafthelp
#388 [10:56] <Icam> Hola, necesito un reembolso
#389 [10:57] * Icam [webchat@customer-22.tpp.com.ar.167.114.190.in-addr.arpa] has quit. (Client Quit)
#390 [11:02] * Skelly [webchat@105-228-174-251.south.dsl.telkomsa.net] has joined #minecrafthelp
#391 [11:04] <Skelly> Hello?
#392 [11:05] * kat [webchat@c-73-29-82-120.hsd1.nj.comcast.net] has joined #minecrafthelp
#393 [11:06] <kat> i am never getting emailed a password reset but when i do it doesnt work
#394 [11:07] * kat [webchat@c-73-29-82-120.hsd1.nj.comcast.net] has quit. (Client Quit)
#395 [11:12] * Chris [webchat@ip-95-222-56-193.hsi15.unitymediagroup.de] has joined #minecrafthelp
#396 [11:15] <Chris> Hello I cant log me in in the Minecraft Launcher but I have waitet one hour, have restarted my pc and reset my password twice.
#397 [11:21] * MackoMk [webchat@197.52-66-87.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#398 [11:21] * kontak [webchat@ppp-94-67-102-101.home.otenet.gr] has joined #minecrafthelp
#399 [11:22] <kontak> so i do not remember my mincraft username which I need for migrating my account. I send an email to mojang support but it seems like I'm gonna wait for quite some time. Is there any other way I can retrive my username
#400 [11:23] <MackoMk> i cannot log in into the minecraft launcher/website from my pc, but i'm able to log in to the website on my phone. need help
#401 [11:29] * speedjunk [webchat@cpc118970-dudl14-2-0-cust27.16-1.cable.virginm.net] has joined #minecrafthelp
#402 [11:30] * speedjunk [webchat@cpc118970-dudl14-2-0-cust27.16-1.cable.virginm.net] has quit. (Client Quit)
#403 [11:33] <Skelly> Whenever I log into minecraft launcher it said invalid email or password even though it worked on my friends pc, I tried logging in minecraft.net also but doesn't go any further after clicking log in
#404 [11:34] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it
#405 [11:40] * IGN [webchat@IGLD-80-230-79-64.inter.net.il] has joined #minecrafthelp
#406 [11:40] <IGN> NEED HELP
#407 [11:40] <IGN> i cant login into my account
#408 [11:40] <IGN> for 3 years
#409 [11:41] <MackoMk> Skelly i had the same problem as you
#410 [11:41] <Skelly> You solved the problem?
#411 [11:41] <MackoMk> yes, just now
#412 [11:41] <Skelly> If you did, pls tell me
#413 [11:41] <MackoMk> i downloaded MCLeaks and clicked on Mojang
#414 [11:41] <MackoMk> then refreshed the minecraft page and logged in successfully
#415 [11:42] <Skelly> Really?
#416 [11:42] <IGN> yes
#417 [11:42] <IGN> it work
#418 [11:42] <Skelly> You have any like video i can see just incase I might do it wrong
#419 [11:42] <IGN> for real
#420 [11:42] * Absol kicked IGN from #minecrafthelp (Reason: GN :Stop spamming)
#421 [11:42] <MackoMk> https://www.youtube.com/watch?v=s3z9kMlfgmk
#422 [11:42] <Skelly> Hold on
#423 [11:42] <MackoMk> can finally download minecraft and play now
#424 [11:43] <Skelly> Does it work when your friend bought you the game minecraft
#425 [11:43] <MackoMk> idk, i bought the game 2 days ago via gift card
#426 [11:44] <Skelly> Ahhh
#427 [11:44] <MackoMk> try logging into the mojang website first, if you can then try it with mc leaks
#428 [11:44] <Skelly> Will do
#429 [11:44] <MackoMk> cause i was able to log into the mojang website, and i was able to log into the minecraft website (only on my phone, not pc)
#430 [11:44] <Skelly> Omgosh
#431 [11:44] <Skelly> Macko
#432 [11:44] <Skelly> I love you
#433 [11:44] * Absol kicked Skelly from #minecrafthelp (Reason: kelly :Stop spamming)
#434 [11:45] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it. The game does not crash and there is no error. Some days I can play for hours without issues then others ten mins and I have the iss
#435 [11:45] <JorjaAnn> ue. As I have said the game is not crashing, Everything is up to date. I have already tried the normal uninstall/reinstall trick
#436 [11:45] <MackoMk> np skelly, just downloaded the launcher gonna see if i can log in now
#437 [11:45] <MackoMk> yep it works, wooo
#438 [11:46] <MackoMk> happy mining :D
#439 [11:46] <MackoMk> and sorry JorjaAnn, i have no idea how to help you with that :/
#440 [11:46] * MackoMk [webchat@197.52-66-87.adsl-dyn.isp.belgacom.be] has quit. (Quit: webchat.esper.net)
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#443 [11:53] * LukZko_ [webchat@32.222.3.200.ros.express.com.ar] has joined #minecrafthelp
#444 [11:53] <LukZko_> Hello my account was stolen
#445 [11:53] <LukZko_> I dont remember my password
#446 [11:54] <LukZko_> And the email (with I purchased the game), the password i dont remember
#447 [11:54] <Lazyboy0337> Hello, I just recently purchased Minecraft and am getting crashes within a few seconds of starting single player. The error log highlights an error in the Java Runtime Environment, have the log file if needed. I have checked the 1.14.4 FAQ and documentation, and my GPU is compatable with VBO. All of my drivers are current, and I did a new upgrade t
#448 [11:54] <Lazyboy0337> o the newest Java while troubleshooting. What else can I do to try to fix the problem or troubleshoot more?
#449 [11:54] * kontak [webchat@ppp-94-67-102-101.home.otenet.gr] has quit. (Quit: webchat.esper.net)
#450 [11:57] * LukZko_ [webchat@32.222.3.200.ros.express.com.ar] has quit. (Client Quit)
#451 [11:59] * yeet [webchat@95.149.172.208] has joined #minecrafthelp
#452 [12:00] <yeet> hey so i got minecraft back in 2012 and cant remember any of my log in details, I do however have my transaction code if thatll help
#453 [12:01] * Chris [webchat@ip-95-222-56-193.hsi15.unitymediagroup.de] has quit. (Quit: webchat.esper.net)
#454 [12:01] <Greymagic27> ??> yeet account/send-email
#455 [12:01] <LootingLouie> omg thx @MackoMk it actualy fixed it
#456 [12:02] * roberthmmkrank [webchat@187-34-124-95.dsl.telesp.net.br] has joined #minecrafthelp
#457 [12:02] <yeet> wait waht
#458 [12:03] <roberthmmkrank> Many years ago I bought minecraft in my email with the nickname roberthmmkrank, nowadays I can no longer access it, and when I try to sign in with her on the new site, it says that my account has no purchased minecraft.
#459 [12:03] <Greymagic27> yeet, Sorry. It seems as though the bot we usually use is no longer here. You'll need to email mojang, give them as much information as you can: https://help.mojang.com/customer/portal/emails/new
#460 [12:03] <Greymagic27> roberthmmkrank, You'll need to email mojang, give them as much information as you can: https://help.mojang.com/customer/portal/emails/new
#461 [12:04] <yeet> cheers buddy
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#463 [12:05] * bildramer [~bildramer@athedsl-361648.home.otenet.gr] has joined #minecrafthelp
#464 [12:06] * Teemo969175 [webchat@191-81-23-199.speedy.com.ar] has joined #minecrafthelp
#465 [12:10] * DON_KATILI [webchat@88.230.3.134.dynamic.ttnet.com.tr] has joined #minecrafthelp
#466 [12:10] <DON_KATILI> I have a Crash report
#467 [12:10] <Teemo969175> Hi Mojang, I'm Leandro and I play your minecraft platform for windows 10. I have a problem when I want to access the beta version with the center of xbox insider and that is even though I join the beta version, when I open the game it opens in the same version (1.12.0) and not in the beta version, as if I had never joined the beta version of the ga
#468 [12:10] <Teemo969175> me in xbox insider. I have tried asking in support and none of the proposed solutions have managed to change my situation. How can I get the beta version in my case?
#469 [12:12] <DON_KATILI> I cant play in 1.5.2
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#473 [12:14] <Furan> Hi, my mincraft crashed log "Process crashed with exit code -805306369" anyone con help?
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#477 [12:20] <Furan> Hi, my mincraft crashed log "Process crashed with exit code -805306369" anyone con help?
#478 [12:21] <Guest75944> no matter how many times I change my password it says incorect I think I have been hacked
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#481 [12:22] <Furan> Hi, my mincraft crashed log "Process crashed with exit code -805306369" anyone con help?
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#484 [12:22] <Furan> Hi, my mincraft crashed log "Process crashed with exit code -805306369" anyone con help?
#485 [12:22] <Furan> Hi, my mincraft crashed log "Process crashed with exit code -805306369" anyone con help?
#486 [12:22] <Furan> Hi, my mincraft crashed log "Process crashed with exit code -805306369" anyone con help?
#487 [12:22] <Furan> Hi, my mincraft crashed log "Process crashed with exit code -805306369" anyone con help?
#488 [12:22] * Absol kicked Furan from #minecrafthelp (Reason: uran :Stop spamming)
#489 [12:22] * Absol kicked Furan from #minecrafthelp (Reason: uran :Stop spamming)
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#492 [12:25] <Guest009> no matter how many times I change my password it won't let me log in I think I have been hacked
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#496 [12:33] <Daniel3> How do i go about getting a refund for my java edition
#497 [12:33] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#498 [12:34] <Daniel3> okay, do the customer support take awhile to reply?
#499 [12:35] <Daniel3> the game was accidentally bought yesterday and i don't want it to become to late.
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#505 [12:48] <Duck> Hello, I can't log into minecraft on the website or in the game. When I hit log in it says I have an invalid email or password, how do I solve?
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#508 [12:51] <Snake_Eater318> I purchased Minecraft back in 2012 and was told I'd receive a code for Minecraft windows 10 edition, and when I try to input the code, it says I already used it, but when I try to find the Windows 10 edition, I can't find it anywhere
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#511 [12:51] <Snake_Eater318> any help would be appreciated
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#514 [12:56] <LazP> Hey! This can be a long stretch but I lost my account for a while now and never ended up recovering it, it was purchased by a friend of mine when I was younger, I lost contact of such friend I cannot get my hands on some sort of Payment confirmation sadly to recover the account. I do have a YouTube that I have access to and it's mine which had uplo
#515 [12:56] <LazP> ads of me playing on such account, same videos are linked to my Steam Account of which I have ownership of too. The videos date to 2014 and I think but unsure, that shortly after or a year after, lost access to such account after I stopped playing. I cannot login to it regardless of many attempts, if anything can be done, would be so appreciated.
#516 [12:57] * old_player [webchat@75-7-148-201.lightspeed.dybhfl.sbcglobal.net] has joined #minecrafthelp
#517 [12:57] <old_player> I had an account back in 2011. I cannot recall the username
#518 [12:57] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/2405037-having-trouble-accessing-your-account-
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#521 [12:58] <old_player> i clicked forgot password and reset my password
#522 [12:58] <old_player> but when i log in with the email address and the new password i get invalid email or password
#523 [12:59] <LazP> Also I cannot seem to get the right email to recover the account..
#524 [12:59] * Duck [webchat@host86-167-15-96.range86-167.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#525 [12:59] <GreyVulpine> Probably tripped the account lockout by trying too many times
#526 [12:59] <LazP> I haven't tried recently, I did it way back, trying to recover it
#527 [12:59] <old_player> i tried following the prompts to migrate account but said username was required and i cannot recall it
#528 [12:59] <GreyVulpine> It's an automatic lockout that trips to prevent brute force attacks on an account
#529 [12:59] <LazP> and failed
#530 [13:00] <old_player> then it said to contact support
#531 [13:00] <old_player> and thus im here
#532 [13:00] * tshep473 [webchat@ip72-209-44-241.ri.ri.cox.net] has joined #minecrafthelp
#533 [13:00] <GreyVulpine> Wait a few hours, then try again later, without attempting to log in at all
#534 [13:01] <tshep473> friend and i trying to play they on pc edition i'm on xbox but playing through the xbox app on my pc how we play together? send help
#535 [13:01] <GreyVulpine> If you have an issue with your account, contact Mojang Support through: https://help.mojang.com/customer/portal/emails/new
#536 [13:01] <GreyVulpine> tshep473 - Is your friend playing the java edition or windows 10 edition?
#537 [13:01] <tshep473> windows10
#538 [13:02] <GreyVulpine> tshep473 - If your friend is playing the java edition, you two will not be able to play with each other
#539 [13:02] <LazP> In my case, where I have no mean to get a Payment ID or something, don't know which password and email the username is connected to, should I still Email support?
#540 [13:02] <GreyVulpine> tshep473 - Are you using the xbox live app?
#541 [13:02] * Zach [webchat@d72-39-121-244.home1.cgocable.net] has joined #minecrafthelp
#542 [13:02] <GreyVulpine> LazP - Yes
#543 [13:02] <tshep473> yes
#544 [13:02] <tshep473> they are not
#545 [13:03] * Zach is now known as Guest13220
#546 [13:03] <Guest13220> Hi, I am not able to login to my Minecraft account on the Minecraft website or through the Minecraft launcher on my computer. Its very strange because it allows me to sign into the website on my mobile device. I am getting the message "invalid email or password" but that doesn't make any sense if I am able to login on my mobile device. I just bough
#547 [13:03] <Guest13220> t Minecraft 3 days ago and haven't been able to get past the launcher because it won't allow me to login. I have tried resetting my password and that hasn't worked either. Please Help
#548 [13:03] <GreyVulpine> tshep473 - See: https://support.xbox.com/games/game-setup/cross-play
#549 [13:03] * old_player [webchat@75-7-148-201.lightspeed.dybhfl.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#550 [13:04] <GreyVulpine> Guest13220 - Make sure you're not using some sort of VPN service through your computer. Check your security software, it may be blocking minecraft from communicating correctly
#551 [13:04] <tshep473> okay thanks, also would i be able to transfer the game over to the pc version without rebuying the game?
#552 [13:04] * Lurks [webchat@cpc123350-stev9-2-0-cust46.9-2.cable.virginm.net] has joined #minecrafthelp
#553 [13:05] <GreyVulpine> tshep473 - Don't believe so
#554 [13:05] <GreyVulpine> tshep473 - https://support.xbox.com/en-US/games/game-titles/minecraft-windows-10-edition-faq
#555 [13:05] <Guest13220> GreyVulpine I wasn't using a vpn but then i have also tried using a vpn and neither have worked
#556 [13:06] <GreyVulpine> Guest13220 - Ever pirated minecraft?
#557 [13:06] <GreyVulpine> Guest13220 - Not saying you should, but people whom have pirated minecraft have issues with connecting with the regular client, with how the modified cracked client does things
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#560 [13:09] <Guest13220> GreyVulpine honestly not knowing like a year and a half ago my buddy told me to go get minecraft free on MCLeaks and use one of their accounts and i think i played like 5 minutes with it and then get off but never tried playing again after that. then i just bought it the other night for real and haven't been able to get past the launcher because I
#561 [13:09] <Guest13220> can't login
#562 [13:09] <GreyVulpine> That's be why
#563 [13:09] <Guest13220> so what can i do?
#564 [13:09] <GreyVulpine> Using windows, yes?
#565 [13:09] <Guest13220> yes
#566 [13:10] <GreyVulpine> ??> Guest13220 win/hosts/edit
#567 [13:10] <GreyVulpine> Friggin bot.
#568 [13:10] <GreyVulpine> Right then.
#569 [13:10] <GreyVulpine> What version of windows?
#570 [13:10] <Guest13220> 10
#571 [13:11] <GreyVulpine> Press your start menu button in the lower left. put in notepad and wait. Right click on the notepad search result and open it as administrator
#572 [13:11] * Guest9923 is now known as urielsalis
#573 [13:12] <GreyVulpine> Got Notepad open?
#574 [13:13] <Guest13220> yes
#575 [13:13] <GreyVulpine> Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#576 [13:13] <Guest13220> running as admin
#577 [13:13] <GreyVulpine> Let me know when you have that file open
#578 [13:13] <Guest13220> got it
#579 [13:14] <GreyVulpine> Look through the file. There'll be at least two lines that have the word "mojang" in the path
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#581 [13:14] <Guest13220> yes
#582 [13:14] <Guest13220> i see that
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#584 [13:14] <GreyVulpine> Remove the line(s) entirely with those mojang entries. Save the file.
#585 [13:15] <Guest13220> don
#586 [13:15] <GreyVulpine> I would highly recommend changing your password again. then try logging into minecraft
#587 [13:15] <Guest13220> done*
#588 [13:15] <Guest13220> ok i will
#589 [13:17] <Guest13220> GreyVulpine youre an absolute gem
#590 [13:17] <Guest13220> it let me in
#591 [13:17] <Guest13220> thanks man
#592 [13:17] * GreyVulpine nods
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#593 [13:20] <dragonegg34> How does my friend jin my java server?
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#596 [13:22] <lilly> my sister used my card to buy minecraft and I need a refund for it
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#601 [13:24] <Kusatagi> hi
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#604 [13:25] <Naomi1> How does my friend join my Java world?
#605 [13:26] <Naomi1> We are on the same internet and Minecraft type
#606 [13:27] * Alex5 [webchat@host31-48-100-49.range31-48.btcentralplus.com] has joined #minecrafthelp
#607 [13:28] <Naomi1> Hello, how can someone join my Java world?
#608 [13:28] <Naomi1> I can't get an IP dress and the LAN isn't working if im doing it right
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#610 [13:30] <Naomi1> Hello?
#611 [13:30] <Alex5> Hello. My daughter has just bought Minecraft Java edition, which she has dowloaded onto her Macbook. The launcher window opens for her, but when she presses 'play' the game crashes. She gets the message 'an unexpected issue occurred and the game has crashed. Sorry for the inconvenience.' She's be grateful for any ideas. Thanks!
#612 [13:30] <Naomi1> Hi Alex, I don't think anyone is here to help us
#613 [13:31] <Alex5> Hi Naomi. I guess I'll check back later...
#614 [13:31] <Kusatagi> Alex5 does your sister have java installed into minecraft?
#615 [13:31] <Kusatagi> into the macbook*
#616 [13:31] <Alex5> I just asked her, and she said that she doesn't know...
#617 [13:32] <Kusatagi> well you need java installed in order to play minecraft
#618 [13:32] <Naomi1> Kustatagi can you help me get my friend on my Java server
#619 [13:33] <Naomi1> *Kusatagi
#620 [13:33] <Kusatagi> i have problems myself too
#621 [13:33] <Kusatagi> well
#622 [13:33] <Kusatagi> idk about that
#623 [13:33] <Alex5> This is her daughter, Kusatagi how do you install java?
#624 [13:33] <Kusatagi> let me check my minecraft handbook lol
#625 [13:33] <Kusatagi> just search up
#626 [13:34] <Kusatagi> on safari or google chrome
#627 [13:34] <Kusatagi> java download
#628 [13:34] <Alex5> ok thank you
#629 [13:34] <Kusatagi> np
#630 [13:36] <Kusatagi> according to my minecraft handbook
#631 [13:36] <Alex5> This is Alex again - thanks very much Kusatagi; she's having a go at downloading it now. I guess we'll be back later if any problems!
#632 [13:36] <Kusatagi> LAN means Local Area Network
#633 [13:37] <Kusatagi> i think u have to make a minecraft server
#634 [13:37] <Naomi1> Yeah and when I open it to LAN it doesn't show up on her multiplayer
#635 [13:37] <Kusatagi> idrk
#636 [13:37] <Kusatagi> you should search up google
#637 [13:37] <Naomi1> I tried that
#638 [13:37] <Kusatagi> idk man
#639 [13:37] <Kusatagi> sorry
#640 [13:38] <Naomi1> Everything was just telling me to do what I'm doing
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#642 [13:38] <Bram> Hello
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#646 [13:39] <Slime> i get the error https://account.mojang.com/buy/realms?sid=53fb16d4815c4476a5eec4f8676498f4&pid=c1870a323a6e4c988754d4fb9c727ad1 on EVERY SINGLE server i try to join
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#649 [13:40] <Lurks> hello Bram
#650 [13:40] <halpme> hey
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#652 [13:40] <tshep473> am i able to transfer minecraft xbox edition to the pc edition or do i have to buy the game again
#653 [13:40] <Bram> I bought minecraft in 2012 and I'm now 18 years old. Me and a friend bought a Realms but I don't have a mojang account. I tried to convert but for some reason my date of birth is 2012 instead of 2001 and I don't have a credit card for the €0,10
#654 [13:41] <Lurks> tshep473 you need to buy the edition to be able to play on every platform
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#656 [13:41] <tshep473> shoot
#657 [13:42] <tshep473> alright thanks
#658 [13:42] <halpme> when i try to enter a lan server i get the message (io.netty.channel.abstractchannel$annotatedconnectexception connection timed out) appears i've tried the firewall and everything but it still happening
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#671 [14:00] <octomegashark> hello
#672 [14:01] <octomegashark> how can i migrate my old minecraft account
#673 [14:01] <octomegashark> if it doesn't migrate
#674 [14:01] <octomegashark> i have proof of my purchase
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#676 [14:05] * Dressed [webchat@71-222-48-10.lsv2.qwest.net] has joined #minecrafthelp
#677 [14:05] <Dressed> hello
#678 [14:08] * Wezzis [webchat@127.69.7.93.rev.sfr.net] has joined #minecrafthelp
#679 [14:09] <Wezzis> je n'arrive pas à reset mon mot de passe sur mon email je ne reçois rien de vos emails que vous m'envoyez pour reset
#680 [14:10] <Dressed> I need help with my account, I have just recently bought minecraft, but for some reason it still says it needs me to purchase it
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#686 [14:17] <john> hello my minecraft java wont load when i press play
#687 [14:17] * john is now known as Guest64437
#688 [14:18] <Guest64437> hello my minecraft java wont load when i press play
#689 [14:18] <Gaduel> john, me too, it says error 65542
#690 [14:18] <Guest64437> lrt me see what error mine says
#691 [14:19] <Guest64437> mine says this
#692 [14:19] <Guest64437> Error: java.lang.IllegalArgumentException: MALFORMED\
#693 [14:19] <Guest64437> i dont understand how to fix it\
#694 [14:20] <Gaduel> The driver does not appear to support OpenGL
#695 [14:20] * tshep473 [webchat@ip72-209-44-241.ri.ri.cox.net] has joined #minecrafthelp
#696 [14:20] <tshep473> how does one switch java version to windows version?
#697 [14:20] <Guest64437> what does that mean im not exactly fond of reading code
#698 [14:21] <tshep473> without rebuying the game
#699 [14:21] <Guest64437> java comes with a free version of windows but you cant "switch between them
#700 [14:21] <Guest64437> you have to download windows seperately but idk how to do that
#701 [14:22] * sadboi [webchat@host-184-166-165-239.glt-wy.client.bresnan.net] has joined #minecrafthelp
#702 [14:22] <Alex5> My minecraft java keeps crashing on loading screen
#703 [14:22] <Guest64437> thats all of us here
#704 [14:23] * Guest64437 [webchat@ool-44c4c859.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#705 [14:23] <sadboi> I cant login to the website, i hit the login button and it dosent do anything it just turns grey and sits there.
#706 [14:23] <Alex5> I just bought it to
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#711 [14:30] <Lindiii> Hello, is there a chance to get a new Game Code for Windows 10 as my account was hacked and the Code already used
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#720 [14:56] <Tobi5544> hello
#721 [14:57] <Tobi5544> I was wondering how to turn off parental controls?
#722 [14:57] * rob [webchat@pool-173-77-236-17.nycmny.fios.verizon.net] has joined #minecrafthelp
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#724 [14:57] <rob> i need help with reseting my password
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#728 [14:59] <millemannen1> i start and it says this: The game crashed whilst initializing game
#729 [14:59] <millemannen1> Error: java.lang.OutOfMemoryError: Java heap space
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#734 [15:02] * LordP0tat0o [webchat@206-130-178-101.nexusds.com] has joined #minecrafthelp
#735 [15:02] <LordP0tat0o> I need some help
#736 [15:02] <LordP0tat0o> I'm going to post a screenshot of my issue
#737 [15:02] <Guest3508> I purchased a minecon 2015 cape code yesterday and don't know where to redeem it
#738 [15:02] * svchost [webchat@107-206-228-172.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#739 [15:03] <svchost> is this a bad place to ask for help on where the heck to start with minecraft? seems confusing, like there's 20 versions. is there a subscription fee? i don't understand. is there a guide somewhere?
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#744 [15:07] * zekatunga [webchat@bd3d4803.virtua.com.br] has joined #minecrafthelp
#745 [15:07] <zekatunga> hello
#746 [15:07] <zekatunga> anybody?
#747 [15:08] <zekatunga> i've lost my account because of this migration thing
#748 [15:08] <zekatunga> can anyone help me?
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#754 [15:17] <Mattbott321> hello
#755 [15:19] * Maypher [webchat@190.216.229.203] has joined #minecrafthelp
#756 [15:19] <Mattbott321> I am having trouble connecting to a server some friends made. the text it gives me is io.netty.channel.abstractchannel$annotatedconnectexception timed out no further info
#757 [15:19] <Dana> hello, I bought minecraft in 2012, however after logging in recently it says I have yet to purchase the game. I am using the same email I created the account with. Can anyone help?
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#761 [15:25] <Roi> I no longer have access to the email with which I opened the account Can I help with this?
#762 [15:30] * curby [webchat@c-98-197-37-124.hsd1.tx.comcast.net] has joined #minecrafthelp
#763 [15:30] <curby> anyone on?
#764 [15:30] * Professor [webchat@97-81-115-216.dhcp.gwnt.ga.charter.com] has joined #minecrafthelp
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#766 [15:31] <Roi> yeah
#767 [15:31] <Professor> I bought Minecraft a while ago, and I was able to play it just fine, until recently, when it stuck me in Demo mode, any help?
#768 [15:32] * orel [webchat@bzq-79-179-20-125.red.bezeqint.net] has joined #minecrafthelp
#769 [15:32] <orel> hey
#770 [15:32] <Roi> hey
#771 [15:33] <orel> back in 2013 I bought my account and now I am trying to run the game , and it says that I need to pay
#772 [15:33] <orel> what can I do about it?
#773 [15:34] <Roi> וואלה לא יודע אחי
#774 [15:34] <orel> סעמק
#775 [15:35] <Roi> לי אין יותר גישה למייל
#776 [15:35] <orel> השירות לקוחות של מיינקראפט אמורים לענות בעוד בערך חודשיים
#777 [15:35] <Roi> כע מזה החרא הזה
#778 [15:36] <orel> חחחחח
#779 [15:36] <orel> רגע אתה ממיינקראפט או מתנדב?
#780 [15:36] <Roi> אמן
#781 [15:36] <orel> מה
#782 [15:36] <Roi> הייתי מת להיות אחד מהם
#783 [15:36] <orel> חחח מת
#784 [15:36] <orel> בן כמה אתה
#785 [15:37] <Roi> 13.5
#786 [15:37] <orel> אהה קטין
#787 [15:37] * Professor [webchat@97-81-115-216.dhcp.gwnt.ga.charter.com] has quit. (Quit: webchat.esper.net)
#788 [15:37] <Roi> אני משחק מיינקראפט מכיתה א
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#791 [15:38] <orel> אני כזה מכיתה ג
#792 [15:38] <orel> אבל אז פרשתי בכיתה ה
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#795 [15:39] <orel> טוב ביי אחי לילה טוב
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#799 [15:40] <Austin> i keep joining minecraft and it crashes before i get in to a game
#800 [15:41] <Maypher> I am having a problem with the spawn point in vanilla Minecraft. After I use a bed the spawn point is supposed to update (or that's what I think) but when looking at the compass. it points to the original spawn point (I know you can change that with /setspawnpoin, but I don't want to use commands) Please help.
#801 [15:41] * orel [webchat@bzq-79-179-20-125.red.bezeqint.net] has joined #minecrafthelp
#802 [15:41] <orel> hello?
#803 [15:42] * orel [webchat@bzq-79-179-20-125.red.bezeqint.net] has quit. (Client Quit)
#804 [15:42] * miranda_ [webchat@75-168-153-49.mpls.qwest.net] has joined #minecrafthelp
#805 [15:43] <Austin> keep joining minecraft and it crashes before i get in to a game
#806 [15:43] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it. The game does not crash and there is no error. Some days I can play for hours without issues then others ten mins and I have the iss
#807 [15:43] <JorjaAnn> ue. As I have said the game is not crashing, Everything is up to date. I have already tried the normal uninstall/reinstall trick
#808 [15:43] * bob [webchat@97-84-235-147.dhcp.sgnw.mi.charter.com] has joined #minecrafthelp
#809 [15:44] <miranda_> When I try opening Minecraft is says "Minecraft quite unexpectedly". I'm playing on Mac
#810 [15:45] <bob> ?
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#814 [15:49] <mcfun> i try to join minecraft but it just says not responding and crashes
#815 [15:50] <mcfun> i get this
#816 [15:50] <mcfun> https://paste.gg/p/anonymous/bc64e615855a471f83fdcb8c23dd876f
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#820 [16:00] <orel> hey
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#826 [16:11] <Sissichary2> yo i tried to i bought minecraft and i download the launcher for java edition and it doest let me log in my browser nor launcher but it workd on phone when i login in the website i need help.
#827 [16:12] <Sissichary2> please help me
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#832 [16:26] <Kayrarara74> hi
#833 [16:27] * xFreedm [webchat@67-8-111-58.res.bhn.net] has joined #minecrafthelp
#834 [16:28] <xFreedm> Hey, i was wondering if anyone could assist me. My minecraft continues crashing due to java being out of memory, however I have tried all the fixes i could find and nothing has worked
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#836 [16:28] * alecipe98 [webchat@ip-185.187.173.166-dyn.apuacom.net] has joined #minecrafthelp
#837 [16:28] <alecipe98> hi
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#839 [16:29] <alecipe98> i need help, i recived the email of migration of my accoyunt but i cant login and when i ask for the change psw email i don't recive anithink
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#842 [16:33] <CCB> Hello?
#843 [16:34] <alecipe98> hi
#844 [16:35] <CCB> I have an interesting problem
#845 [16:35] <alecipe98> me too
#846 [16:35] <alecipe98> nobody say anythink here
#847 [16:35] <CCB> Nobody
#848 [16:35] <CCB> what is your problem?
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#852 [16:39] * creeper0 [webchat@ip54560eef.speed.planet.nl] has joined #minecrafthelp
#853 [16:41] <creeper0> i had aold accont paid and wel i tried that migration thing but i just keep be only able to play demo
#854 [16:42] * Jens0001 [webchat@xdsl-89-0-94-97.nc.de] has joined #minecrafthelp
#855 [16:43] <Jens0001> I forgot my accounts email adress help!!
#856 [16:43] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/2405037-having-trouble-accessing-your-account-
#857 [16:44] * Jens0001 [webchat@xdsl-89-0-94-97.nc.de] has quit. (Client Quit)
#858 [16:45] <creeper0> hallo
#859 [16:50] * Wouter [webchat@70-127-195-38.res.bhn.net] has joined #minecrafthelp
#860 [16:50] <Wouter> Hi
#861 [16:52] * Wouter [webchat@70-127-195-38.res.bhn.net] has quit. (Client Quit)
#862 [17:04] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it. The game does not crash and there is no error. Some days I can play for hours without issues then others ten mins and I have the iss
#863 [17:04] <JorjaAnn> ue. As I have said the game is not crashing, Everything is up to date. I have already tried the normal uninstall/reinstall trick
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#868 [17:17] <Cookie> Hi i think my account has been hacked, I have contacted mojang but it seems like it may take a few weeks to get a reply
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#871 [17:22] <BOYSMODtrooper> Hola alguien habla español?
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#877 [17:28] <Fraeduu> I attempted to migrate my minecraft account but migrated it to the wrong email address. I tried emailing it, but the email doesn't exist
#878 [17:29] <Crashed> Hello. I wanted to ask if I could receive help with a problem I'm having with my minecraft server. When I launch minecraft it does not load the actual game. I can get the launcher up just fine though. I tried uninstalling and reinstalling the game, Uninstalling restarting my computer and reinstalling, Just restarting my computer, removing all shade
#879 [17:29] <Crashed> rs and texture packs, etc. I'm unsure what's going on but this has been a problem since yesterday and only got worse today. If you could help me, I'd greatly appreciate it! Thank you!
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#882 [17:37] * bel [webchat@c-73-126-56-247.hsd1.ct.comcast.net] has joined #minecrafthelp
#883 [17:40] <bel> So I died and i went to re spawn and it said my bed was broken so it put me at the original spawn point which is extremely far from my house. I dont know the coordinates of my house so I have no idea how to find it. Please help I spent a lot of time on my house.
#884 [17:40] * PVT_Casper [webchat@rrcs-97-77-16-195.sw.biz.rr.com] has joined #minecrafthelp
#885 [17:41] <PVT_Casper> I had my password reset 4 times and it still tells me that it's an invalid username and password.
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#892 [17:49] * Dragonkiller_G0D [webchat@c94c4df5.virtua.com.br] has joined #minecrafthelp
#893 [17:49] <Dragonkiller_G0D> ola
#894 [17:49] <Dragonkiller_G0D> #minecrafthelp!
#895 [17:50] <Dragonkiller_G0D> Brazil
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#897 [17:53] * Vinnie [webchat@c-66-229-198-117.hsd1.fl.comcast.net] has joined #minecrafthelp
#898 [17:53] <Vinnie> Hello.
#899 [17:53] * Nick [webchat@ool-944bad15.dyn.optonline.net] has joined #minecrafthelp
#900 [17:53] <Vinnie> I was asking that, my game attempts to load but fails and crashes what can I do?
#901 [17:53] * itzikony [webchat@dynamic-213-57-170-7.hotnet.net.il] has joined #minecrafthelp
#902 [17:53] * Nick is now known as Guest93163
#903 [17:54] <Guest93163> I can only play demo mode, but I have a Mojang account, I have a username... I don't know why I can't play
#904 [17:54] * Darius [webchat@89.36.23.46] has joined #minecrafthelp
#905 [17:54] <Darius> Hello
#906 [17:54] <Vinnie> hi.
#907 [17:54] <Guest93163> Hi
#908 [17:55] <Darius> You speak english no?
#909 [17:55] * Darius is now known as Guest89979
#910 [17:55] <Guest93163> Yes
#911 [17:55] <Dragonkiller_G0D> no
#912 [17:55] <Guest89979> I want to delete an account
#913 [17:55] <Vinnie> I am so confused, my game attempts to start up (this is my first time buying minecraft on pc) it loads in then stops.
#914 [17:55] <Dragonkiller_G0D> no
#915 [17:55] <Dragonkiller_G0D> Brazil ?
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#917 [17:56] <Dragonkiller_G0D> brazil?
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#919 [17:56] <Guest89979> admin you help me??
#920 [17:56] <Vinnie> My game attempts to load, but fails what do I do?
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#924 [17:57] <Vinnie> Please help, I am having difficulties loading in, what do I do?
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#928 [17:57] <Dragonkiller_G0D> So I think they hacked my acc I have the transaction id but never answers I sent an email 1 week ago and so far pqp man helps me pfv
#929 [17:57] <Dragonkiller_G0D> So I think they hacked my acc I have the transaction id but never answers I sent an email 1 week ago and so far pqp man helps me pfv
#930 [17:57] * PanchaFrost_ [webchat@ip-72-234-219-201.nextelmovil.cl] has joined #minecrafthelp
#931 [17:57] <PanchaFrost_> Hi
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#933 [17:58] * Dariuss [webchat@89.36.23.46] has joined #minecrafthelp
#934 [17:58] <Dariuss> hello
#935 [17:58] <Dragonkiller_G0D> So I think they hacked my acc I have the transaction id but never answers I sent an email 1 week ago and so far pqp man helps me pfv
#936 [17:58] <Dragonkiller_G0D> So I think they hacked my acc I have the transaction id but never answers I sent an email 1 week ago and so far pqp man helps me pfv
#937 [17:59] <Dariuss> admin can you help me??
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#941 [18:07] * PanchaFrost_ [webchat@ip-72-234-219-201.nextelmovil.cl] has joined #minecrafthelp
#942 [18:07] <PanchaFrost_> I need help recovering my account
#943 [18:08] <PanchaFrost_> What do I do if I don't have a Briantree account?
#944 [18:09] <PanchaFrost_> To whom do I have to give the card details?
#945 [18:10] * Aiden [webchat@cpe-124-190-194-45.bjui-cr-102.cht.nsw.bigpond.net.au] has joined #minecrafthelp
#946 [18:10] <Aiden> hello my minecraft game keeps crashing and i dont know why
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#956 [18:21] <Replicative> I am on my friends account that he gave me as it would not allow to buy Minecraft from the website. It worked before, but now it says, Invalid email or password. If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username. But I know the account was created after 2012 and I know that the p
#957 [18:21] <Replicative> assword and email are correct. So I don't know what to do. It also won't let me log into the Minecraft website. Please help.
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#959 [18:22] * Replicative [webchat@93.187.144.235] has joined #minecrafthelp
#960 [18:23] <Replicative> I am on my friends account that he gave me as it would not allow to buy Minecraft from the website. It worked before, but now it says, Invalid email or password. If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username. But I know the account was created after 2012 and I know that the p
#961 [18:23] <Replicative> assword and email are correct. So I don't know what to do. It also won't let me log into the Minecraft website. Please help.
#962 [18:24] <Phobia45> hello! i have an old account that i havent logged into since the migration and i cant seem to send a reset email. im still waiting on support to email me back but i feel like im probably not the only person to have this issue. is there any work around?
#963 [18:25] <Replicative> I am on my friends account that he gave me as it would not allow to buy Minecraft from the website. It worked before, but now it says, Invalid email or password. If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username. But I know the account was created after 2012 and I know that the p
#964 [18:25] <Replicative> assword and email are correct. So I don't know what to do. It also won't let me log into the Minecraft website. Please help.
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#969 [18:29] <Replicative> I am on my friends account that he gave me as it would not allow to buy Minecraft from the website. It worked before, but now it says, Invalid email or password. If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username. But I know the account was created after 2012 and I know that the p
#970 [18:29] <Replicative> assword and email are correct. So I don't know what to do. It also won't let me log into the Minecraft website. Please help.
#971 [18:35] * Mr__Doobles [webchat@c-73-67-144-55.hsd1.or.comcast.net] has joined #minecrafthelp
#972 [18:35] <Mr__Doobles> bruh
#973 [18:35] <Mr__Doobles> hello?
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#979 [18:37] <Mr__Doobles> how does this work
#980 [18:37] <Mr__Doobles> mo response
#981 [18:37] <Mr__Doobles> yikes
#982 [18:37] <Mr__Doobles> guess ill try agin later
#983 [18:38] <Callofduty> Ok, so I uploaded a world from my Xbox 360 and retrieved it on Xbox one Edition then logged onto Minecraft 2017 and I clicked "Sync old worlds" and when I clicked on the old world I wanted to play from Xbox 360, it spawned me randomly with no gear, but on Xbox 360 I spawned in the correct spawn and with my gear, please help.
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#987 [18:52] * Pirkkan [webchat@81-234-190-129-no263.tbcn.telia.com] has joined #minecrafthelp
#988 [18:52] <Pirkkan> hi
#989 [18:54] <Pirkkan> I just bought the java version instead of windows 10 version for my sisters kid... can I change to win 10 version somehow.. he played like 2min
#990 [18:59] * izaiah [webchat@c-67-181-125-247.hsd1.ca.comcast.net] has joined #minecrafthelp
#991 [18:59] <izaiah> hello, im trying to log in to the launcher but keep getting the message that my username or password is incorrect, does anyone know a workaround?
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#993 [19:05] <Pirkkan> check caps lock
#994 [19:06] <izaiah> i am entering the information correctly, and have reset my password twice. i've even tried copy/pasting the email and password to be 100% sure im not making any typos
#995 [19:06] <Pirkkan> Izaiah or request password
#996 [19:06] <Pirkkan> ok
#997 [19:08] * johangel [webchat@186-91-203-93.genericrev.cantv.net] has joined #minecrafthelp
#998 [19:08] <Pirkkan> Izaiah im here couse I bougth java version not win10
#999 [19:08] <Pirkkan> so guess im not much help
#1000 [19:08] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#1001 [19:08] <johangel> hi
#1002 [19:09] <johangel> i have one problem
#1003 [19:09] <johangel> in the game
#1004 [19:09] <johangel> in the bar of loading is very slow
#1005 [19:10] <johangel> version 1.14
#1006 [19:10] <johangel> 1.14.4
#1007 [19:11] <johangel> well
#1008 [19:11] <johangel> GOOOD BYEEE
#1009 [19:11] <Pirkkan> love
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#1014 [19:18] <Fantomu_Coruupt> When i try to start my game it crashes
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#1016 [19:21] <Fantomu_Coruupt> how do i fix my game it crashes every time i start it
#1017 [19:21] <GreyVulpine> Got a crash log?
#1018 [19:22] * BuddaBia [webchat@75-142-44-229.dhcp.reno.nv.charter.com] has joined #minecrafthelp
#1019 [19:22] <Fantomu_Coruupt> umm no where do i find that?
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#1021 [19:22] <GreyVulpine> Everytime the game crashes, it should pop up a text box of a bunch of text of what it was doing up until the crash
#1022 [19:23] <Fantomu_Coruupt> umm do you have a discord
#1023 [19:23] <GreyVulpine> Nope
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#1025 [19:23] <BuddaBia> Unable to download. Error blah blah blah. All incompatible software is uninstalled.
#1026 [19:23] <GreyVulpine> Heh, Error Blah Blah Blah?
#1027 [19:24] <hatcher12> Anyone know what I can do if I know the username and password for my old minecraft account that is legacy I think (idk the terms anymore) I made it way back in the day and my friends are telling me to migrate it to a mojang account.
#1028 [19:24] <hatcher12> But I do not know/have access to the email for that account
#1029 [19:24] <GreyVulpine> hatcher12 - https://help.mojang.com/customer/portal/articles/775905-migrating-from-minecraft-to-mojang
#1030 [19:24] <BuddaBia> Unable to save download Name: hurt3.ogg URL: https://resources.download.minecraft.net/55/55c13776e0088b225feec12d286af7518f88021b
#1031 [19:24] <BuddaBia> Error details: The process cannot access the file because it is being used by another process.
#1032 [19:25] * Mascarodons [webchat@189-18-151-98.dsl.telesp.net.br] has joined #minecrafthelp
#1033 [19:25] <Mascarodons> hi
#1034 [19:25] <GreyVulpine> BuddaBia - Looks like you've got some sort of software on that computer blocking minecraft from working correctly
#1035 [19:25] <GreyVulpine> ??> BuddaBia tools/hjt
#1036 [19:25] <hatcher12> Yeah but it asks for my email to my old minecraft account when migrating, and I don't know it only the username and password.
#1037 [19:25] <Mascarodons> wait
#1038 [19:25] <Fantomu_Coruupt> it says java Platform SE binary has stopped working
#1039 [19:25] <Mascarodons> someone speak portuguese
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#1041 [19:25] <BuddaBia> all of it is deleted
#1042 [19:25] <GreyVulpine> hatcher12 - See the bottom portion of that article on contacting Mojang Support for further help on migration
#1043 [19:26] <GreyVulpine> BuddaBia - Then something else is still blocking minecraft
#1044 [19:26] * Snake_Eater318v [webchat@c-66-41-188-198.hsd1.mn.comcast.net] has joined #minecrafthelp
#1045 [19:26] <Snake_Eater318v> purchased Minecraft back in 2012 and was told I'd receive a code for Minecraft windows 10 edition, and when I try to input the code, it says I already used it, but when I try to find the Windows 10 edition, I can't find it anywhere
#1046 [19:26] <Link> Hi guys, if when anyone is free I need a little help
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#1048 [19:26] <GreyVulpine> Snake_Eater318 - Contact Customer Support for help on that: https://help.mojang.com/customer/portal/emails/new
#1049 [19:26] <hatcher12> yikes they're only on tickets from June 4th, thank you though GreyVulpine !
#1050 [19:27] <BuddaBia> I have no idea what it would be
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#1053 [19:27] <GreyVulpine> BuddaBia - Follow the bot's instructions and give us a HJT report
#1054 [19:27] <GreyVulpine> ??> BuddaBia tools/hjt
#1055 [19:27] <Fantomu_Coruupt> how do i fix my game it crashes when i try to start it
#1056 [19:27] * Galaxy_3Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#1057 [19:28] <GreyVulpine> erm
#1058 [19:28] <Fantomu_Coruupt> okay im back
#1059 [19:28] <BuddaBia> wait what do i do with that
#1060 [19:28] <GreyVulpine> ??> BuddaBia tools/HJT
#1061 [19:28] <GreyVulpine> Oh goody.
#1062 [19:28] <Fantomu_Coruupt> sorry it wouldnt close and i needed it to to see the crash lo
#1063 [19:28] <Fantomu_Coruupt> log
#1064 [19:28] <GreyVulpine> BuddaBia - Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1065 [19:29] <GreyVulpine> BuddaBia - Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1066 [19:29] <Link> I have an issue with other computers seeing mine via LAN, whether it be pc or mac, both cannot see mine
#1067 [19:30] <Fantomu_Coruupt> it isnt giving me a crash log
#1068 [19:30] * Mascarodons [webchat@189-18-151-98.dsl.telesp.net.br] has joined #minecrafthelp
#1069 [19:30] <Mascarodons> hey
#1070 [19:30] <Fantomu_Coruupt> it just says an unexpected issue has occured
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#1072 [19:31] <Fantomu_Coruupt> and Java Platform SE Binary has stopped working
#1073 [19:31] <Mascarodons> someone help me, i can't start the minecraft, i've removed the bytefence but the error continues
#1074 [19:31] <BuddaBia> https://paste.ubuntu.com/p/z8Hc7PW4fj/
#1075 [19:32] <Mascarodons> someone?
#1076 [19:32] <BuddaBia> I am having the same
#1077 [19:32] <Mascarodons> lol
#1078 [19:33] <BuddaBia> follow the instructions that GeyVulpine is giving me
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#1080 [19:33] <Mascarodons> what is he saying?
#1081 [19:33] <BuddaBia> Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1082 [19:34] <GreyVulpine> BuddaBia - Hmm, try turning off SmartByte Network Service
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#1084 [19:34] <GreyVulpine> BuddaBia - See if that makes a difference
#1085 [19:34] <BuddaBia> Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1086 [19:34] <BuddaBia> okay
#1087 [19:34] <Mascarodons> but my system is not ubuntu
#1088 [19:34] <Mascarodons> :v
#1089 [19:34] <GreyVulpine> Don't need to be running ubuntu
#1090 [19:35] <BuddaBia> do i just uninstall it??
#1091 [19:35] <GreyVulpine> BuddaBia - Try seeing if you can just turn it off.
#1092 [19:35] <Mascarodons> i'm installing hijack too, what need i do?
#1093 [19:36] <Fantomu_Coruupt> bruh i paid 26 dollars for this game and i cant play it please someone help
#1094 [19:36] <BuddaBia> all i can do is just uninstall change and repair
#1095 [19:36] <Mascarodons> when the 1.14.4 released, i cant play, weird
#1096 [19:36] <GreyVulpine> BuddaBia - Is it an application you can run?
#1097 [19:36] <Mascarodons> ;-;
#1098 [19:36] * Kxvi [webchat@S0106bc9b680ed546.vc.shawcable.net] has joined #minecrafthelp
#1099 [19:37] <GreyVulpine> BuddaBia - https://www.dell.com/support/article/us/en/04/sln309274/smartbyte-application-may-contribute-to-slow-network-performance-and-audio-issues-with-inspiron-systems?lang=en
#1100 [19:37] <Mascarodons> hey, i've installed the hijack, what i do with this to help me to get back the minecraft
#1101 [19:37] <GreyVulpine> BuddaBia - Last step. Disable the application
#1102 [19:38] <Kxvi> they disrespect jarvis
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#1104 [19:39] <Fantomu_Coruupt> please can someone help me
#1105 [19:39] <Mascarodons> fatomu, wait
#1106 [19:41] <Fantomu_Coruupt> sorry man i paid a lot for this game and for it to not work is beyond annoying
#1107 [19:42] * Weenie [webchat@cpe-104-33-174-21.socal.res.rr.com] has joined #minecrafthelp
#1108 [19:42] <Mascarodons> lol, i'm brazillian buddy, this game was really high price for me, because the dollar is vey expensive for the brazil
#1109 [19:43] <Fantomu_Coruupt> alright
#1110 [19:43] <BuddaBia> i can terminate it
#1111 [19:43] <BuddaBia> thats really all i can do
#1112 [19:44] <GreyVulpine> BuddaBia - Then try that, and see if it helped.
#1113 [19:45] <BuddaBia> no
#1114 [19:45] <BuddaBia> what would happen if i just unistalled it
#1115 [19:46] <Mascarodons> works?
#1116 [19:46] <Mascarodons> minecraft works?
#1117 [19:46] <Weenie> i cant login to my account every time i try it always says invalid email or password i even tried logging in with my cousins account and another account made by me. all of them say invalid email and password even though my cousin logs into minecraft on her account. Can you guys help me?
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#1125 [19:52] <Ane> so I forgot my password of my account and I am pressing forgot password and I am putting my email but i am not getting any emails/messeges on my email ? please help
#1126 [19:54] <Mascarodons> ane, its only the message for recuperation or all emails not receiving? is is all, it's problem about email
#1127 [19:54] <Mascarodons> :v
#1128 [19:54] <Mascarodons> if*
#1129 [19:54] <Mascarodons> i'm not operator
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#1132 [19:56] <WAJMhome> Are questions about Minecraft realms directed here? Or somewhere else?
#1133 [19:56] <Weenie> i cant login to my account every time i try it always says invalid email or password i even tried logging in with my cousins account and another account made by me. all of them say invalid email and password even though my cousin logs into minecraft on her account on her computer. im really sick of playing minnecraft windows 10
#1134 [19:57] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it. The game does not crash and there is no error. Some days I can play for hours without issues then others ten mins and I have the iss
#1135 [19:57] <JorjaAnn> ue. As I have said the game is not crashing, Everything is up to date. I have already tried the normal uninstall/reinstall trick
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#1141 [20:05] <Phobia45> man what a mess
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#1143 [20:08] * Kevo [webchat@125-209-177-148.dyn.iinet.net.au] has joined #minecrafthelp
#1144 [20:11] <Kevo> I can't get my old premium Minecraft account to migrate into mojang?
#1145 [20:12] <Mascarodons> someone help
#1146 [20:12] * Derek [webchat@174-085-040-073.dhcp.chtrptr.net] has joined #minecrafthelp
#1147 [20:14] <Derek> Hello, I recently just made a mistake changing my name. I know it's kind of petty, but there's supposed to be a capital letter in the beginning of my name and i might of accidentally left that out.
#1148 [20:14] <Derek> I would really appreciate some help on this :)
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#1150 [20:24] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it. The game does not crash and there is no error. Some days I can play for hours without issues then others ten mins and I have the iss
#1151 [20:24] <JorjaAnn> ue. As I have said the game is not crashing, Everything is up to date. I have already tried the normal uninstall/reinstall trick
#1152 [20:25] <louie99999> after connecting to a realm after about 10 seconds I get kicked and it says I have forcibly been removed by remote host. any clue how to fix that
#1153 [20:26] <Mascarodons> never mind, maybe i solved my problem
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#1155 [20:27] <Mascarodons> good luck for you with your's problem's, i wait resolv your's too
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#1159 [20:28] <Brandon_> I was hoping I could a refund on Minecraft Java edition
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#1165 [20:37] <Vanessa> How can I find out my username?
#1166 [20:38] * liam3 [webchat@1.143.216.161] has joined #minecrafthelp
#1167 [20:39] <liam3> trying to purchase game from minecraft.net, getting error message when trying to comeplete payment
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#1174 [20:58] <bhang> Hello, I have recently been given a minecraft code which I have redeemed. After going through the process of setting up my account, I have not been able to log in at all within the game and website. I have entered my password correctly, reset my password, and gone through many other ways to fix this problem but nothing has happened. I've waited f
#1175 [20:58] <bhang> or a while to try again but still has not worked.
#1176 [20:59] <bhang> Please help me
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#1178 [21:06] * Brendan_Finn [webchat@216.49.38.61.res-cmts.bus.ptd.net] has joined #minecrafthelp
#1179 [21:07] <Brendan_Finn> i no longer have access ti the email i used for my minecraft account and dont rember the password
#1180 [21:08] <Brendan_Finn> never mond
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#1185 [21:11] <MorDread> Hey, Im about 3 weeks into my realm and upon trying to jump in today it says cant connect to world. Subscription is still active and other plays have no issue joining yet I am unable to join after trying several trouble shooting steps
#1186 [21:13] * Rayenz [webchat@CPEac202ed44cb3-CMac202ed44cb0.cpe.net.cable.rogers.com] has joined #minecrafthelp
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#1189 [21:14] <Rayenz> I have a world that loads just fine in 1.14.1 but 1.14.2 and 1.14.4 both fail to load.
#1190 [21:14] <Rayenz> Main suspect message in the log is: "[22:10:40] [Server thread/WARN]: Unable to resolve BlockEntity for ItemStack: minecraft:light_gray_banner", but before that I had a bunch of messages about corrupt village and raid files that I deleted, however still no joy :(.
#1191 [21:15] <kaus> I bought the game in 2014 and wanted to start playing again but i forgot my username and password.
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#1196 [21:36] <StealUrMoney100m> Hi guys when take damage on my modded 1.7.10 server my screen is pink and black?
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#1200 [21:48] <itzikony> Hi guys i cant talk rn but i will be so happy to talk to you later, my acc is on demo, and it lost its username, it turned into "player". no time rn to explain, i will be happy if there will be someone here to talk with me in like 6 hours
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#1202 [21:53] * itz_Ariel [webchat@pool-96-236-21-252.albyny.fios.verizon.net] has joined #minecrafthelp
#1203 [21:53] <itz_Ariel> hello
#1204 [21:54] * F [webchat@cpe-98-146-161-229.natnow.res.rr.com] has joined #minecrafthelp
#1205 [21:55] <F> I keep getting the error code 'io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information' when trying to join my friends Realm. Any idea on what I could do?
#1206 [21:59] * Tall [webchat@c-76-102-79-126.hsd1.ca.comcast.net] has joined #minecrafthelp
#1207 [22:00] * Mare [webchat@c-73-112-143-147.hsd1.nj.comcast.net] has joined #minecrafthelp
#1208 [22:00] <Mare> hello
#1209 [22:00] <Tall> My account was stolen
#1210 [22:00] <Tall> hello
#1211 [22:01] <Mare> I purchased minecraft:java edition in 2012, and when trying to claim my free version of windows 10, it doesn't recognize my purchase? I've been using this account for 7 years and have been able to play minecraft 100% fine.
#1212 [22:01] * Mare [webchat@c-73-112-143-147.hsd1.nj.comcast.net] has quit. (Client Quit)
#1213 [22:02] <Tall> Ive sent an email to Mojang but it will take like 2 months to answer and in the meantime idont have my account and someone out there is using it
#1214 [22:02] <GreyVulpine> There's nothing we can do about it here
#1215 [22:03] <Tall> k thanks anyways
#1216 [22:03] * Tall [webchat@c-76-102-79-126.hsd1.ca.comcast.net] has quit. (Client Quit)
#1217 [22:05] * Michael [webchat@c-24-15-88-146.hsd1.il.comcast.net] has joined #minecrafthelp
#1218 [22:05] <Michael> hello so i have an issue with logging into my minecraft account
#1219 [22:05] * Matt9 [webchat@207-47-199-167.regn.hsdb.sasknet.sk.ca] has joined #minecrafthelp
#1220 [22:06] * Michael is now known as Guest66102
#1221 [22:06] <Guest66102> is anybody able to help
#1222 [22:06] <Matt9> Hi there, I have tried several things now and no matter what I do, I am not able to access the full version of the game even though I've already purchased it.
#1223 [22:06] <Guest66102> We seem to have the same issue. I forgot what email i migrated my account to
#1224 [22:07] <Matt9> I only purchased Minecraft like a month ago, so I didn't have an old account to migrate or anything. I was successfully playing the full version for the last few weeks and then today I opened it and it said demo version
#1225 [22:07] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/2405037-having-trouble-accessing-your-account-
#1226 [22:09] <F> io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information
#1227 [22:09] <F> Anyone recognize this error code?
#1228 [22:10] <F> I was trying to open a Realm I'm on and that's what I got
#1229 [22:10] * Guest66102 [webchat@c-24-15-88-146.hsd1.il.comcast.net] has quit. (Client Quit)
#1230 [22:12] <Matt9> GreyVulpine nothing works
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#1239 [22:31] <Marmorah> I have a problem with my email account linked to my Minecraft account. I deleted my email account forgetting that I had games and other services connected to it. Problem is I do not have the transaction code due to it being on my email that was deleted, yet Mojang keeps asking me for it. I don't really know what to do.
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#1243 [22:36] <Drew47> I had an account before and now I can't login. I tried to create an account with the same email I had and it created a new one. Did I get deleted out of the system. I had an account and purchased minecraft before. Help please
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#1246 [22:42] <somelazyhobo> hi there, i migrated my premium account to my email earlier this year but when I logged in just now, my username did not appear on the accont
#1247 [22:42] <somelazyhobo> and I am only able to play the demo version
#1248 [22:45] * n_sei [webchat@177-38-112-129.bng-pop.tmw.net.br] has joined #minecrafthelp
#1249 [22:45] <n_sei> oi
#1250 [22:46] <n_sei> Hi
#1251 [22:47] <n_sei> Can someone help me
#1252 [22:47] * IronCut1 [webchat@71-213-187-30.mnfd.qwest.net] has joined #minecrafthelp
#1253 [22:47] <n_sei> Can someone help me
#1254 [22:48] <n_sei> someonesomeone
#1255 [22:48] <n_sei> someone
#1256 [22:48] <IronCut1> I need help with the unable to save download problem in windows 8.1 I have already removed bytefence and all other firewalls
#1257 [22:49] <n_sei> I also have badges
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#1259 [22:51] * uh [webchat@ip70-178-82-26.ks.ks.cox.net] has joined #minecrafthelp
#1260 [22:52] <uh> Does anyone know how to get my launcher to actually load in properly because I launch it but then it just stays as a black screen?
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#1264 [23:11] * angeloDR [webchat@c-76-109-10-2.hsd1.fl.comcast.net] has joined #minecrafthelp
#1265 [23:13] <angeloDR> Hi, I having troubles with something, its a bug. I'm looking for solutions
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#1267 [23:17] <angeloDR> any one that can help me??????
#1268 [23:17] * TheTomyYT [webchat@186-130-52-70.speedy.com.ar] has joined #minecrafthelp
#1269 [23:18] <TheTomyYT> me dice que no tengo premium , pero tengo el correo donde dice que lo compre
#1270 [23:18] <TheTomyYT> me prece que me migraron la cuenta
#1271 [23:18] <TheTomyYT> no me se el nick
#1272 [23:18] <TheTomyYT> por que no la tengo
#1273 [23:19] <angeloDR> what up tommy
#1274 [23:19] <angeloDR> perdido problema tu
#1275 [23:19] <angeloDR> yo ptoblema
#1276 [23:20] <angeloDR> is anyone in here that can help us ??????
#1277 [23:25] * yoo [webchat@c-73-230-253-31.hsd1.pa.comcast.net] has joined #minecrafthelp
#1278 [23:25] <yoo> yo?
#1279 [23:25] <yoo> oh shoot
#1280 [23:25] <angeloDR> hey what upp
#1281 [23:26] <yoo> sup
#1282 [23:26] * yoo [webchat@c-73-230-253-31.hsd1.pa.comcast.net] has quit. (Client Quit)
#1283 [23:26] <angeloDR> you are here to help or ask??
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#1285 [23:26] <angeloDR> any helppppp????
#1286 [23:29] <TheTomyYT> inicio sesión en minecraft y me dice que no tengo minecraft premium pero yo tengo un correo donde dice que lo compre con el transaccion id. que puedo hacer? , me parece que me migraron la cuenta a otro correo
#1287 [23:29] <TheTomyYT> I log in to minecraft and it tells me that I don't have minecraft premium but I have an email where it says I bought it with the transaction id. What I can do? I think they migrated my account to another email
#1288 [23:31] <TheTomyYT> ?
#1289 [23:31] <angeloDR> espanyol poqito
#1290 [23:31] <TheTomyYT> I log in to minecraft and it tells me that I don't have minecraft premium but I have an email where it says I bought it with the transaction id. What I can do? I think they migrated my account to another email
#1291 [23:31] <angeloDR> hey im here to ask im new too
#1292 [23:31] <angeloDR> sorry im waiting for someone to help me
#1293 [23:31] <TheTomyYT> ok
#1294 [23:32] <TheTomyYT> yo tasmbien
#1295 [23:32] <angeloDR> I bought the game today and i have a bug
#1296 [23:32] <angeloDR> donde ser tu
#1297 [23:32] <Padawan> TheTomyYT: please chat here rather than private messaging people
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#1299 [23:33] <Padawan> TheTomyYT: let me repeat milestones.
#1300 [23:33] <angeloDR> hey padawan can you help please??
#1301 [23:33] <Padawan> Myself. I will not help in private message.
#1302 [23:34] <angeloDR> ok but you are here to help???
#1303 [23:34] <Padawan> angeloDR: I’m not a helper.
#1304 [23:34] <Padawan> I just chill here.
#1305 [23:34] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#1306 [23:34] <angeloDR> ok you know if there is someone
#1307 [23:34] <TheTomyYT> I log in to minecraft and it tells me that I don't have minecraft premium but I have an email where it says I bought it with the transaction id. What I can do? I think they migrated my account to another email
#1308 [23:34] <TheTomyYT> I log in to minecraft and it tells me that I don't have minecraft premium but I have an email where it says I bought it with the transaction id. What I can do? I think they migrated my account to another email
#1309 [23:34] <TheTomyYT> I log in to minecraft and it tells me that I don't have minecraft premium but I have an email where it says I bought it with the transaction id. What I can do? I think they migrated my account to another email
#1310 [23:34] * Absol kicked TheTomyYT from #minecrafthelp (Reason: heTomyYT :Stop spamming)
#1311 [23:35] <Padawan> I would wait, someone will be along.
#1312 [23:35] <angeloDR> can i post a link so you can see my issue???
#1313 [23:36] <angeloDR> bro this is frustrating i bought the game today and i cant play it
#1314 [23:37] <Padawan> Yeah a.
#1315 [23:37] <Padawan> Man, I get it. I’m not able to help though, I’m sorry.
#1316 [23:37] <angeloDR> can i share a link to youtube???
#1317 [23:38] <angeloDR> I know just saying,
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#1319 [23:45] <Raided> Its been 4 days and i have not gotten a reply black with my support ticket in regards to retrieving an old minecraft account. where or when can i expect a response
#1320 [23:46] <angeloDR> this is a volunteer-run so i dont think they will have access to that info