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#15 [00:39] <JorjaAnn> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it. The game does not crash and there is no error. Some days I can play for hours without issues then others ten mins and I have the iss
#16 [00:39] <JorjaAnn> ue. As I have said the game is not crashing, Everything is up to date. I have already tried the normal uninstall/reinstall trick
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#19 [01:00] * nat [webchat@cpe-120-156-137-133.wb02.wa.asp.telstra.net] has joined #minecrafthelp
#20 [01:01] <nat> I just bought Minecraft and it wont let me launch it
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#26 [01:17] <Marilyn> hello?
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#29 [01:18] <Marilyn> so how does this work?
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#35 [01:21] <usernamehelp> hi ive reset my password to an old minecraft account and its asking me to migrate, but i forgot my username, how do i retrieve it
#36 [01:22] <Supbie> Anyone one knows how to have more direct approach to the team? Because I'm having a serious illegal server and it only got sued by the Minecraft for copyrights 3 years ago.
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#43 [01:37] * sparky_2013 [webchat@c-68-55-199-19.hsd1.mi.comcast.net] has joined #minecrafthelp
#44 [01:37] <sparky_2013> hello
#45 [01:37] <sparky_2013> hello
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#47 [01:44] * Jorja [webchat@67.213.24.107] has joined #minecrafthelp
#48 [01:44] <Jorja> hello
#49 [01:44] <Jorja> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it. The game does not crash and there is no error. Some days I can play for hours without issues then others ten mins and I have the iss
#50 [01:44] <Jorja> ue. As I have said the game is not crashing, Everything is up to date. I have already tried the normal uninstall/reinstall trick
#51 [01:44] * Absol kicked Jorja from #minecrafthelp (Reason: orja :Stop spamming)
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#54 [01:47] <niknar> Hello?
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#56 [01:47] * niknar [webchat@c-71-226-247-92.hsd1.nj.comcast.net] has joined #minecrafthelp
#57 [01:47] <niknar> Hello?
#58 [01:47] * yeet [webchat@47.158.1.50] has joined #minecrafthelp
#59 [01:47] <niknar> Hello
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#65 [01:49] <niknar> I need help getting my email back
#66 [01:49] <niknar> I dont remember which it is i havnt played in a while
#67 [01:49] <niknar> I have my account name and password but i dont remember what email i used
#68 [01:50] <Neo7> I can't connect to the minecraft server? All of my accounts don't work and I can only play offline.
#69 [01:50] * niknar [webchat@c-71-226-247-92.hsd1.nj.comcast.net] has quit. (Client Quit)
#70 [01:50] <osm> I forget my microsoft email for bedrock edition but i know the java edition email and password
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#74 [01:54] <Kilutiiii> I can't log in to my account
#75 [01:57] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#76 [02:01] <osm> how long do i have to wait
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#79 [02:09] <KawaiiLemons> #minecrafthelp I need help recovering my mine craft account I sent a support ticket and received no replies in over a month #2831265.
#80 [02:12] <KawaiiLemons> or some help to be connected to someone who can help
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#91 [02:36] <Guest12896> Hi. I receive the error „An unexpected issue occurred and the game has crashed. We’re sorry for the inconvenience.
#92 [02:36] <Guest12896> every time i try to launch the game
#93 [02:38] <Guest12896> I get to the mojang screen with the loading bar, but after it loads a bit, the window closes and i receive this error on top of the launcher screen
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#96 [02:46] * tim5 [webchat@dsl-50-5-106-44.fuse.net] has joined #minecrafthelp
#97 [02:46] <tim5> how do i get mods?
#98 [02:47] * Luke [webchat@d49-198-112-136.rdl2.qld.optusnet.com.au] has joined #minecrafthelp
#99 [02:48] <Luke> Game crashed error
#100 [02:49] <Luke> Followed all steps to fix issue. Reinstalling (java, minecraft)
#101 [02:49] <Luke> also followed the reinstall steps (Hopper short cut)
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#106 [02:55] <FluoroGames> "Sorry! Make sure you are online and try again" followed by "If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username." How do I solve?
#107 [02:55] <FluoroGames> I've tried re-installing the game, I'm online.
#108 [02:56] <FluoroGames> Happened ever since my power went out an hour or so ago, then restarted. My internet is on and everything.
#109 [02:56] <FluoroGames> as you can see lol
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#120 [03:51] <Jaden> hi! I cant play the full game..only the demo.. but i paid already
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#124 [04:15] * _RAFITA_ [webchat@21.red-81-37-210.dynamicip.rima-tde.net] has joined #minecrafthelp
#125 [04:15] <_RAFITA_> hello
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#129 [04:18] <_RAFITA_> My minecraft launcher tells me that it is unable to update the Minecraft Native Launcher.
#130 [04:19] <markxl111> Hi. I have bought Mindcraft Java edition with the intention of playing multiplayer with my children who play on Samsung tablets. how to we connect and play and build together?
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#138 [04:56] * HK [webchat@cpc114906-scun10-2-0-cust193.12-3.cable.virginm.net] has joined #minecrafthelp
#139 [04:57] <HK> whenever i try to log in to my account in minecraft.net it freezes up but when i try on another device it doesnt freeze
#140 [04:58] * Xombre [webchat@199.ip-51-68-231.eu] has joined #minecrafthelp
#141 [04:58] <Xombre> Hello
#142 [04:58] <Xombre> Is someone here?
#143 [04:59] <HK> Xombre could you help me with my problem
#144 [04:59] <Xombre> yes
#145 [04:59] <HK> whenever i try to log in to my account in minecraft.net it freezes up but when i try on another device it doesnt freeze
#146 [04:59] <Xombre> It's may be a bug with your laptop
#147 [05:00] <Xombre> you must try to restart it
#148 [05:00] <Xombre> or change your browser
#149 [05:00] <Xombre> But I also need help
#150 [05:00] <HK> ive already tried all of that
#151 [05:01] <Xombre> ok
#152 [05:01] <Xombre> but I'm not a technician
#153 [05:01] <Xombre> just a player
#154 [05:01] * HK [webchat@cpc114906-scun10-2-0-cust193.12-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#155 [05:03] <Xombre> My problem is that my account is working, but when launching the game, and connecting to a serveur, it tells me that my tokens are invalid
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#160 [05:15] <jesse_jamie> hey is anyone awake to help me?
#161 [05:16] <jesse_jamie> im really fustrated
#162 [05:17] <jesse_jamie> i just started my minecraft account today and i can log into mojang.com but not minecraft.net or the launcher why?!!
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#164 [05:17] <jesse_jamie> it says i have the wrong email or password but i dont its so infurating
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#168 [05:25] * Mike0 [webchat@ip51ce3f31.speed.planet.nl] has joined #minecrafthelp
#169 [05:27] <Mike0> I bought Minecraft with my phone and when I want to login on my laptop it says that my email or password is incorrect, but I'm 100% sure they are right
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#171 [05:28] * sam [webchat@39.109.147.136] has joined #minecrafthelp
#172 [05:28] <sam> hi i need your help
#173 [05:28] * lekvarik29 [webchat@151.236.233.99] has joined #minecrafthelp
#174 [05:29] <sam> i cannot login to an account i just migrated to
#175 [05:29] <sam> i used to wrong email...
#176 [05:29] * lekvarik29 [webchat@151.236.233.99] has quit. (Client Quit)
#177 [05:29] <sam> therefore i cannot verify
#178 [05:30] * sam [webchat@39.109.147.136] has quit. (Client Quit)
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#180 [05:38] * Nik [webchat@dsl.49.145.89.71.pldt.net] has joined #minecrafthelp
#181 [05:38] <Nik> hi guys can i ask for help?
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#190 [06:00] <helpmeworld_deleted> my laptop ran out of charge when i was playing on my minecraft world and when i turned my laptop back on and launched minecraft my world was not on the list. how do i get my world back?
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#193 [06:20] * Ana [webchat@93.red-79-150-69.dynamicip.rima-tde.net] has joined #minecrafthelp
#194 [06:20] <Ana> Hola
#195 [06:21] <Ana> Puedo hablar en español?
#196 [06:21] * Jaden [webchat@182.18.224.187] has quit. (Quit: webchat.esper.net)
#197 [06:22] <Ana> mi problema es que no puedo abrir minecraft desde mac. me lo acabo de descargara por primera vez
#198 [06:22] <Ana> y al abrir me pone "se ha cerrado inesperadamente"
#199 [06:23] * ygy8hgj [webchat@broadband.actcorp.in] has joined #minecrafthelp
#200 [06:23] <ygy8hgj> realms-1.14.17.jar
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#203 [06:25] * v4ss [webchat@193.176.250.4] has joined #minecrafthelp
#204 [06:25] <v4ss> Hello,i have a problem with launching a minecraft launcher
#205 [06:25] <Ana> Hi, I downloaded Minecraft for the first time on Mac. When I open Minecraft I get an error. I get a screen that says "Mienecraft has closed unexpectedly." How do I solve it? HELP
#206 [06:26] * HyppyEnd [webchat@189.250.broadband9.iol.cz] has joined #minecrafthelp
#207 [06:26] <v4ss> "Couldn't load launcher core \game\launcher.dll: LoadErrorNotPresent how to fix it ?
#208 [06:28] <HyppyEnd> Hi, I contacted the customer support about 2 weeks ago, and nothing happened since. Could somebody please tell me if this is normal? Should I wait longer?
#209 [06:28] <Ana> Hi, I downloaded Minecraft for the first time on Mac. When I open Minecraft I get an error. I get a screen that says "Mienecraft has closed unexpectedly." How do I solve it? HELP
#210 [06:29] * Marleey [webchat@p2E5A986E.dip0.t-ipconnect.de] has joined #minecrafthelp
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#212 [06:33] <Marleey> Hey :)
#213 [06:33] <Marleey> I am not able to login to my minecraft account
#214 [06:34] <HyppyEnd> password issues?
#215 [06:34] <Marleey> i don't have access to the email on my account anymore.
#216 [06:35] <Marleey> i purchrased minecraft years ago and i am also not able to do the account migration.
#217 [06:35] <Marleey> yes password issues
#218 [06:36] <Marleey> or email
#219 [06:36] <Marleey> i have my password and email of my old minecraft account
#220 [06:36] <Marleey> but i doesnt work
#221 [06:42] <HyppyEnd> I have access to the email, but restarting my mc pasword doesn't work, the email never appears.
#222 [06:42] <HyppyEnd> Somebody probably hacked our acounts and migrated them to different email. Just my guess
#223 [06:43] <Marleey> could be possible
#224 [06:43] <Marleey> when i try the account migration i also get no email
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#226 [06:44] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#227 [06:44] <Marleey> but i tried to sent it to another email than the one i took for creating the acc
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#233 [06:59] <Raul> when I try to log in my account to log in to my computer, after pressing the button to log into my account , nothing happens , no error appears
#234 [07:01] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#235 [07:02] <Marleey> try to run it as administration Raul
#236 [07:02] <Marleey> try to reinstall
#237 [07:02] <Raul> the probem is in minecraft.net
#238 [07:02] <Marleey> ah
#239 [07:03] <Marleey> when have u logged in the last time?
#240 [07:03] <Marleey> have u done the minecraft account migration?
#241 [07:03] <Raul> i created a new account two days ago
#242 [07:04] <Raul> i can log in my account with my mobile phone but with my laptop i cant
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#248 [07:23] * Nina [webchat@178.227.190.148] has joined #minecrafthelp
#249 [07:25] <Nina> Hi, I just created a Mojang account via Minecraft because I would like to purchase the game. So I got an email with a verifycode, filled it in and got sent through. But it keeps telling me something went wrong. When I go back to the website to log in, I click Log In, but it won't send me through? The website doesnt seem to load?
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#251 [07:26] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#252 [07:28] <Nina> I also tried creating it with another email adress, but it gives me the same problem
#253 [07:31] * HyppyEnd [webchat@189.250.broadband9.iol.cz] has quit. (Quit: webchat.esper.net)
#254 [07:37] * spice [webchat@dsl-sp-81-140-5-225.in-addr.broadbandscope.com] has joined #minecrafthelp
#255 [07:38] <spice> hey guys, im unable to login to my Minecraft account, as i deleted the email it was assigned to
#256 [07:38] <spice> is there anyway that can be fixed
#257 [07:39] * spice [webchat@dsl-sp-81-140-5-225.in-addr.broadbandscope.com] has quit. (Client Quit)
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#259 [07:50] * hhh [webchat@ool-4a58e5b7.dyn.optonline.net] has joined #minecrafthelp
#260 [07:51] <hhh> anyone on?
#261 [07:51] * hhh [webchat@ool-4a58e5b7.dyn.optonline.net] has quit. (Client Quit)
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#263 [07:55] * zooka [webchat@94.224.6.51.dyn.plus.net] has joined #minecrafthelp
#264 [07:57] <zooka> Hello, is anyone here able to help me with my minecraft migration problem?
#265 [07:58] * vaino [webchat@213-243-161-51.bb.dnainternet.fi] has joined #minecrafthelp
#266 [07:59] <vaino> there is a log-in problem with the account with username vaino.nummiranta@gmail.com We have tried to change the password many times but it doesn't help
#267 [08:01] <zooka> so is your username your email?
#268 [08:02] * hrco6 [webchat@93-143-163-155.adsl.net.t-com.hr] has joined #minecrafthelp
#269 [08:03] * zooka [webchat@94.224.6.51.dyn.plus.net] has quit. (Quit: webchat.esper.net)
#270 [08:04] <hrco6> I bought minecraft accaunt in 2015, and I didn't play it since 2017, few days ago I tried to log in but it says that i need to buy an accaunt, why I don't have my old accaunt
#271 [08:06] * novonightmares [webchat@5e0d7902.bb.sky.com] has joined #minecrafthelp
#272 [08:06] <novonightmares> I'm unable to sign into my account and i do not remember my email address
#273 [08:15] * v4ss [webchat@193.176.250.4] has quit. (Quit: webchat.esper.net)
#274 [08:17] * vaino [webchat@213-243-161-51.bb.dnainternet.fi] has quit. (Quit: webchat.esper.net)
#275 [08:18] * Bob [webchat@cpc90510-gill20-2-0-cust181.20-1.cable.virginm.net] has joined #minecrafthelp
#276 [08:20] <Bob> I am not able to run Minecraft version 1.14, in launcher.
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#278 [08:21] * minecraftian [webchat@host119-44-dynamic.52-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#279 [08:22] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#280 [08:23] <minecraftian> please, I enter in the game, bui I can't create the server, Minecraft crash. I have a Mac. please help me.
#281 [08:23] <Bob> I am not able to run Minecraft version 1.14, in launcher.
#282 [08:23] <minecraftian> please help me
#283 [08:24] <Bob> I am not able to run Minecraft version 1.14, in launcher.
#284 [08:24] * minecraftian [webchat@host119-44-dynamic.52-79-r.retail.telecomitalia.it] has quit. (Client Quit)
#285 [08:26] <Bob> I am not able to run Minecraft version 1.14.
#286 [08:29] * Alex6 [webchat@host-60j28h.gs1.zeelandnet.nl] has joined #minecrafthelp
#287 [08:29] <Alex6> Hi, I don't remember my security questions and my email is no longer in use, how can i access my account?
#288 [08:29] * Bob [webchat@cpc90510-gill20-2-0-cust181.20-1.cable.virginm.net] has joined #minecrafthelp
#289 [08:31] <Bob> I can't run Minecraft version 1.14 after it gets to the end and a bit is left and crashes.
#290 [08:33] <Bob> I can't run Minecraft version 1.14, after it gets to the end and a bit is left and crashes.
#291 [08:40] * mmmm [webchat@host119-44-dynamic.52-79-r.retail.telecomitalia.it] has joined #minecrafthelp
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#294 [08:51] * Guitarher0 [webchat@pD95E90C8.dip0.t-ipconnect.de] has joined #minecrafthelp
#295 [08:51] <Guitarher0> Hello, ive lost e-mailadress and passwort from my brothers account . what can i do to get it back ?
#296 [08:53] * ZIOANKER [webchat@93-36-191-44.ip61.fastwebnet.it] has joined #minecrafthelp
#297 [08:53] <ZIOANKER> Hi
#298 [08:54] * ZIOANKER [webchat@93-36-191-44.ip61.fastwebnet.it] has quit. (Client Quit)
#299 [08:55] * ZIOANKER [webchat@93-36-191-44.ip61.fastwebnet.it] has joined #minecrafthelp
#300 [08:55] <ZIOANKER> Hi
#301 [08:55] * ZIOANKER [webchat@93-36-191-44.ip61.fastwebnet.it] has quit. (Client Quit)
#302 [08:56] * Wy_Yvannn [webchat@135-23-20-134.cpe.pppoe.ca] has joined #minecrafthelp
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#304 [08:58] <Wy_Yvannn> Hey guys, since May 20 2019, i can't play Minecraft. When i start to launch the 1.13.2, my game starts, but hangs immediately.I tried restarting my computer, reinstall Minecraft. Failure ... I searched the Internet for topics that could help me solve this problem, but still nothing.
#305 [08:58] <Wy_Yvannn> Can someone help me?
#306 [08:59] * Guitarher0 [webchat@pD95E90C8.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#307 [08:59] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#308 [08:59] * FlabberWockie [webchat@bcde55de.skybroadband.com] has joined #minecrafthelp
#309 [08:59] <FlabberWockie> hi
#310 [09:01] <FlabberWockie> I recently just made a mistake with a purchase of mine. I couldn't remember my email for my very old account and I couldn't log in. So I just purchased another copy of the game, thinking that it will give me a code to place on the Windows store. Unfortunately I think I purchased the wrong one and I was hoping maybe there is a way of changing that?
#311 [09:01] <FlabberWockie> if not do I have to purchase another copy?
#312 [09:02] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Client Quit)
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#314 [09:06] * kashike [kashike@is.sleeping.in.the.kingdom.of.kandarin.xyz] has quit. (Ping timeout: 189 seconds)
#315 [09:10] * Jack_wild [webchat@cpc89770-stok19-2-0-cust3456.1-4.cable.virginm.net] has joined #minecrafthelp
#316 [09:12] <Jack_wild> Hi i have tried to log in to my account. but i have not been on this account for arround 2 years. I have forgotten my email and password. Is there anything that i can do to gain access back to my account. i know the user name and i should know the security questions. My username is wildy_99
#317 [09:12] <Jack_wild> i used to be signed in on this computer permenantly
#318 [09:12] <Jack_wild> but for some reason it has removed the saved details.
#319 [09:15] * Wy_Yvannn [webchat@135-23-20-134.cpe.pppoe.ca] has quit. (Quit: webchat.esper.net)
#320 [09:16] <Jack_wild> hello ?
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#325 [09:42] * aphoxGG [webchat@5-231-159-138.ktk-ip.de] has joined #minecrafthelp
#326 [09:44] <aphoxGG> Hey guys, i still can not login to my account (Error: Wrong Email/Password). I tried to change passwords several times, but it won't work.
#327 [09:51] * JF31 [webchat@cpc78467-cwma11-2-0-cust21.7-3.cable.virginm.net] has joined #minecrafthelp
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#331 [09:54] * pipining [webchat@183.96.193.103] has joined #minecrafthelp
#332 [09:56] <pipining> Hello, my account can't be reset. It's deleted and re-registered. It shows that I don't have my world account.
#333 [09:56] <JF31> Whenever I play any multiplayer server or realm I get kicked after anywhere between 10 seconds and 10 minutes (usually the former) with the message 'Internal Exception: java.io.IOException: an existing connection was forcibly closed by the remote host'. I've tried everything I could find, I've uninstalled and reinstalled both Java and Minecraft its
#334 [09:56] <JF31> elf, I've adjusted my firewall settings and more. Please help!
#335 [10:00] * xX_WikiJ_Xx [webchat@37.30.51.54.nat.umts.dynamic.t-mobile.pl] has joined #minecrafthelp
#336 [10:00] <xX_WikiJ_Xx> My minecraft isnt working and I dont know how to fix it
#337 [10:01] <xX_WikiJ_Xx> every time I load it it says error launching the game failed! Unable to save download....
#338 [10:02] <xX_WikiJ_Xx> I re installed minecraft got rid off all texture packs and mods and it still doesnt work
#339 [10:03] * xX_WikiJ_Xx [webchat@37.30.51.54.nat.umts.dynamic.t-mobile.pl] has quit. (Client Quit)
#340 [10:10] * Gabe [webchat@c-68-83-14-146.hsd1.nj.comcast.net] has joined #minecrafthelp
#341 [10:11] <Gabe> I previously purchase minecraft a very long time ago and i cannot figure out what email address it is linked to
#342 [10:13] * Maikolzor [webchat@84-105-130-102.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
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#345 [10:26] * L4MOF7 [webchat@77.139.0.69] has joined #minecrafthelp
#346 [10:26] <L4MOF7> hey anyone here
#347 [10:27] <L4MOF7> For some reason the Effect status thing that is supposed to show up in the top right on my screen isn't showing up. How do I fix that?
#348 [10:29] * Cremi [webchat@82-76-207-132.rdsnet.ro] has joined #minecrafthelp
#349 [10:29] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Quit: ZNC 1.7.4 - https://znc.in)
#350 [10:32] <Cremi> Hello, I have a problem with payment. My boyfriend bought the game today and wanted to buy it again for me. We used different accounts, different browsers, different devices and still recieve the same error over and over again. We used the same credit card, which had no problem at the first payment. The bank assured us we don't have any payment re
#351 [10:32] <Cremi> strictions. I don't know if anyone can help. I would appreciate it ty.
#352 [10:33] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#353 [10:35] * aphoxGG [webchat@5-231-159-138.ktk-ip.de] has quit. (Quit: webchat.esper.net)
#354 [10:35] * The13thMadMan [webchat@adsl5po161.tel.net.ba] has joined #minecrafthelp
#355 [10:38] <The13thMadMan> I played minecraft long long time ago and I decided to play it today but I have forgotten my security questions on mojang,then I tried to change them but I could not because I have forgotten my email password too(that was my old email and its one and only purpose was minecraft account but I was not playing minecraft for 4 years so it was not so imp
#356 [10:38] <The13thMadMan> ortant to me)I was trying to find my email password but I could not but fortunately I was logged in minecraft.net and mojang so I can contact the support ,What do you suggest me to do ?
#357 [10:44] <GreyVulpine> https://help.mojang.com/customer/portal/emails/new
#358 [10:56] * therealdeal [webchat@S0106dceb69968cc2.cg.shawcable.net] has joined #minecrafthelp
#359 [10:57] <therealdeal> can someone help
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#361 [11:00] * ItzsamaraherexD [webchat@5ac16652.bb.sky.com] has joined #minecrafthelp
#362 [11:01] * JF31 [webchat@cpc78467-cwma11-2-0-cust21.7-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#363 [11:01] * Donny [webchat@modemcable012.156-202-24.mc.videotron.ca] has joined #minecrafthelp
#364 [11:01] <Donny> Hi
#365 [11:01] <Donny> I bought the game back in 2013 and now I wanna install it but I can't log into my account
#366 [11:01] <ItzsamaraherexD> Hello I have a question about my account. I have minecraft for my iPad and Xbox 360 my accounts are linked but they don’t link on my computer what can I do because I have minecraft on my computer but won’t let me log in?
#367 [11:03] * therealdeal [webchat@S0106dceb69968cc2.cg.shawcable.net] has quit. (Quit: webchat.esper.net)
#368 [11:04] * ItzsamaraherexD [webchat@5ac16652.bb.sky.com] has quit. (Client Quit)
#369 [11:07] * owoco [webchat@n058153198142.netvigator.com] has joined #minecrafthelp
#370 [11:08] <owoco> The parental consent page pops up every time I try to open realms and I don't know how to change the settings so I can log in, any help is appreciated!
#371 [11:08] <owoco> I just wanna play on my friends realm :(
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#375 [11:16] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#376 [11:16] <LoopDay> i buy minecraft in nintendo switch , but now i got a better pc , if i want to play in pc i need to buy other game?
#377 [11:16] <GreyVulpine> Yes
#378 [11:17] <LoopDay> realy?...
#379 [11:17] <GreyVulpine> Really.
#380 [11:18] <LoopDay> thx
#381 [11:18] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/1274139-different-minecraft-editions?b_id=5408
#382 [11:18] * owoco [webchat@n058153198142.netvigator.com] has joined #minecrafthelp
#383 [11:18] * LoopDay [webchat@pc-62-18-74-200.cm.vtr.net] has quit. (Client Quit)
#384 [11:20] <owoco> so apparently a parental permissions page is supposed to pop up when you go to update your account. Mine says that my account is updated yet it still locks me from using the realms.. feels bad :(
#385 [11:20] * Donny [webchat@modemcable012.156-202-24.mc.videotron.ca] has quit. (Quit: webchat.esper.net)
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#387 [11:23] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#388 [11:26] * CrazyMember [webchat@178-220-209-84.dynamic.isp.telekom.rs] has joined #minecrafthelp
#389 [11:27] <CrazyMember> i need help wtih migation when i enter all my stuff in and click migrate nothing happens do u know how to fix that?
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#391 [11:29] * tawna [webchat@dallas-static-14-29.dsl.chibardun.net] has joined #minecrafthelp
#392 [11:30] * The13thMadMan [webchat@adsl5po161.tel.net.ba] has quit. (Quit: webchat.esper.net)
#393 [11:30] <tawna> Where do i go to get a refund?
#394 [11:31] * CrazyMember [webchat@178-220-209-84.dynamic.isp.telekom.rs] has quit. (Quit: webchat.esper.net)
#395 [11:31] <Cremi> Hello, I have a problem with payment. My boyfriend bought the game today and wanted to buy it again for me. We used different accounts, different browsers, different devices and still recieve the same error over and over again. We used the same credit card, which had no problem at the first payment. The bank assured us we don't have any payment re
#396 [11:31] <Cremi> strictions. I don't know if anyone can help. I would appreciate it ty.
#397 [11:37] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#398 [11:40] * Mike8 [webchat@5634cb80.rev.stofanet.dk] has joined #minecrafthelp
#399 [11:40] <Mike8> Hey
#400 [11:41] <Mike8> I need help
#401 [11:41] <Mike8> Is this live chat ?
#402 [11:41] <Mike8> i got an old minecraft account, buyed before 2012. I need to find my username but cant remember it. can only remember email
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#410 [11:48] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#411 [11:49] * voz [webchat@71.139.127.128] has joined #minecrafthelp
#412 [11:49] <voz> hello?
#413 [11:49] <lol768> hello
#414 [11:50] <voz> I bought the game back in 2012 and now I can't migrate my account. When I migrate, it tells me I don't have a premium account?
#415 [11:50] <voz> I don't want to have to buy the game twice...
#416 [11:50] <lol768> voz: look up
#417 [11:50] <lol768> Do you see where it says "The community Minecraft support channel"?
#418 [11:50] <voz> Yea
#419 [11:50] <lol768> what does it say after that?
#420 [11:51] <voz> faq
#421 [11:51] <lol768> and after the FAQ
#422 [11:51] <voz> account issues
#423 [11:51] <lol768> Do you have an account issue?
#424 [11:51] <voz> yea
#425 [11:51] <voz> it didnt help
#426 [11:51] <voz> thats why im here
#427 [11:51] <lol768> did you submit a request to Mojang?
#428 [11:51] <voz> yes
#429 [11:51] <lol768> how many months have you waited since you submitted it?
#430 [11:52] <voz> i just did
#431 [11:52] <lol768> you'll need to wait, unfortunately
#432 [11:52] <lol768> none of us here have the tools to help with account issues
#433 [11:52] <voz> ok...
#434 [11:52] <lol768> See https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-
#435 [11:53] <voz> ill have to wait 2 monts
#436 [11:53] <voz> months
#437 [11:53] <lol768> potentially between 1 and 2 months
#438 [11:53] <lol768> Not the best support timescales.
#439 [11:54] * tyler7 [webchat@c-98-229-12-243.hsd1.ma.comcast.net] has joined #minecrafthelp
#440 [11:54] * Mike4 [webchat@ool-18ba94e8.dyn.optonline.net] has joined #minecrafthelp
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#442 [11:54] * HARRISONGAMER45 [webchat@5e080f21.bb.sky.com] has joined #minecrafthelp
#443 [11:55] * Cxrvh [webchat@92.184.99.96] has joined #minecrafthelp
#444 [11:55] <Cxrvh> Hi
#445 [11:55] <tawna> im going to have to wait months before i can get my money back???
#446 [11:55] <HARRISONGAMER45> HI MY GAME WILL NOT LOAD
#447 [11:55] <tawna> what kind of support is this seriously
#448 [11:56] <lol768> Mojang support
#449 [11:56] <Cxrvh> I have the game since about 2010, and I try 3-4 months ago to connect but without sequel ... I try to send the recovery email that matches the account I buy but the email I do not receive, moreover I am sure it is this email that I put for my account.
#450 [11:56] <lol768> "I try 3-4 months ago to connect but without sequel"
#451 [11:56] <lol768> can you re-word this bit please
#452 [11:56] * HARRISONGAMER45 [webchat@5e080f21.bb.sky.com] has quit. (Client Quit)
#453 [11:56] <Cxrvh> i'm french
#454 [11:56] <lol768> and translate again
#455 [11:56] <Cxrvh> okay
#456 [11:57] <lol768> I know you're French, you told me a minute ago! :)
#457 [11:57] <Cxrvh> I received nothing
#458 [11:57] <tawna> This is literally the worst omg
#459 [11:57] <lol768> Cxrvh: is your account migrated?
#460 [11:57] <Cxrvh> ooh ok
#461 [11:58] <Cxrvh> No, i don't migrate my account
#462 [11:58] <Cxrvh> never migrated
#463 [11:58] <lol768> Have you read https://help.mojang.com/customer/en/portal/articles/329530-changing-your-email-address-legacy-minecraft-accounts-
#464 [11:58] <lol768> or do you not know the password?
#465 [11:59] <Cxrvh> I'm reading
#466 [12:00] <Cxrvh> I lost password, my e-mail is Ok, 'cause I search "mojang" and I found The mail that proves I bought it
#467 [12:00] <Cxrvh> with my ID etc
#468 [12:00] <lol768> if you have the email that proves you bought it
#469 [12:00] <lol768> you will be fine
#470 [12:00] <lol768> but you need to contact Mojang
#471 [12:01] <lol768> Read the "Let us do it for you" text
#472 [12:01] * mart938g [webchat@176-23-177-157-dynamic.dk.customer.tdc.net] has joined #minecrafthelp
#473 [12:01] <mart938g> hello
#474 [12:01] <lol768> I am sorry - it can take up to 2 months for a response
#475 [12:01] <mart938g> what?
#476 [12:01] <lol768> hi mart938g
#477 [12:01] <mart938g> hi
#478 [12:02] <Cxrvh> No problem, but I send 4005093981938 mail to mojang, I don't have any answer
#479 [12:02] <lol768> Cxrvh: when did you send your first email?
#480 [12:02] <mart938g> can someone help to retrieve my account. i lowkey think i got deleted
#481 [12:02] <lol768> mart938g: http://is.gd/mc_acct
#482 [12:03] <Cxrvh> 1 year ago I think more...
#483 [12:03] <mart938g> i have tried that lol768. no luck
#484 [12:03] <lol768> mart938g: when did you contact Mojang?
#485 [12:03] <mart938g> a long time ago
#486 [12:03] <mart938g> months
#487 [12:03] <lol768> more than two months ago?
#488 [12:03] <mart938g> yes definetly
#489 [12:03] <lol768> no answer at all?
#490 [12:04] <mart938g> nope
#491 [12:04] <lol768> :(
#492 [12:04] <lol768> I'm sorry, we are only volunteers
#493 [12:04] <lol768> we can't fix/recover accounts
#494 [12:04] <mart938g> how experienced are you when it comes to tips on retrieving accounts
#495 [12:04] <mart938g> becuase i feel like i've tried everything there is
#496 [12:04] <Cxrvh> 2nd time I buy minecraft
#497 [12:04] <lol768> all I can is suggest you contact Mojang mart938g
#498 [12:04] <lol768> which you have done
#499 [12:05] <mart938g> the wierd thing is that i played mincraft 2 years ago on an account from 2012
#500 [12:05] * demonlordm [webchat@ip565522f8.adsl-surfen.hetnet.nl] has joined #minecrafthelp
#501 [12:05] <mart938g> and now it doesnt work all of a sudden...
#502 [12:05] <lol768> did you migrate?
#503 [12:05] <demonlordm> i just made and bought minecraft but i cant login
#504 [12:06] <mart938g> yes i did. i had to migrate my account back in 2017 i think
#505 [12:06] <demonlordm> i can login on a different pc but not on mine
#506 [12:06] <lol768> and you still have access to the email attached to the Mojang account?
#507 [12:06] <mart938g> yes i believe so
#508 [12:06] <mart938g> i got a verifaction mail from 2017 on my main mail
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#510 [12:07] <mart938g> the account was purchased on another mail though
#511 [12:07] <lol768> mart938g: did you try https://my.minecraft.net/en-us/password/forgot
#512 [12:07] <mart938g> i tried that yes
#513 [12:07] <Joewew> hello, i would like to ask some technical issue
#514 [12:07] <tawna> is there really no quicker way to contact someone about a refund some of us need that money to live? sorry im not trying to be rude i know you only volunteer im just stressed out
#515 [12:07] <mart938g> didn't recieve any mail
#516 [12:07] <mart938g> i tried on 2 mails
#517 [12:07] <Joewew> I used ngrok to run a server, but my friend cant connect. it keep saying : an existing connection was forcibly closed by the remote host
#518 [12:07] <Joewew> what can i do to resolve this?
#519 [12:08] <lol768> mart938g: you checked spam?
#520 [12:08] <mart938g> yup.
#521 [12:08] <mart938g> nothing at all
#522 [12:08] <demonlordm> i keep getting failed log in notification, have change password 3 times and still doesnt work
#523 [12:08] <mart938g> last mail i reiceved from mojang was in 2017 when i migrated my account
#524 [12:08] <demonlordm> help pls
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#526 [12:08] * Lauch4P [webchat@109.201.133.42] has quit. (Network ban)
#527 [12:09] <mart938g> it was in 2017/03/24
#528 [12:09] * demonlordm [webchat@ip565522f8.adsl-surfen.hetnet.nl] has quit. (Client Quit)
#529 [12:09] <lol768> tawna: apologies
#530 [12:09] <mart938g> is there a number for a call center to mojang?
#531 [12:09] <Joewew> hello, how to resolve this error :
#532 [12:09] <Joewew> an existing connection was forcibly closed by the remote host
#533 [12:09] <mart938g> i litterally cant find anything
#534 [12:09] <lol768> mart938g: not that I know of
#535 [12:09] <lol768> tawna: how did you pay?
#536 [12:09] <mart938g> wow. great. thanks for the help anyway :))
#537 [12:10] * demonlordm [webchat@ip565522f8.adsl-surfen.hetnet.nl] has joined #minecrafthelp
#538 [12:10] <demonlordm> can someone pls help
#539 [12:10] * jjjj [webchat@103.106.76.58] has joined #minecrafthelp
#540 [12:10] <demonlordm> i keep getting failed log in notification
#541 [12:11] <jjjj> hi
#542 [12:11] <tawna> my younger cousin payed with my paypal without permission
#543 [12:11] <demonlordm> and have changed password 3 times and is still doesnt work
#544 [12:12] <demonlordm> someone help pls
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#548 [12:13] <LiamName> hi
#549 [12:14] <Mike4> Hello having issues launching miecraft getting error
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#552 [12:15] <Mike4> Name: ambient5.ogg
#553 [12:17] * Mike4 [webchat@ool-18ba94e8.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
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#556 [12:19] * timothydylan [webchat@ip565c924f.direct-adsl.nl] has joined #minecrafthelp
#557 [12:19] <timothydylan> I can make a Minecraft server
#558 [12:20] * Cremi [webchat@82-76-207-132.rdsnet.ro] has joined #minecrafthelp
#559 [12:20] * Timothydylan [webchat@ip565c924f.direct-adsl.nl] has joined #minecrafthelp
#560 [12:20] <Timothydylan> how can you make mine Minecraft server into the void
#561 [12:21] * Timothydylan [webchat@ip565c924f.direct-adsl.nl] has quit. (Client Quit)
#562 [12:21] * Timothydylan [webchat@ip565c924f.direct-adsl.nl] has joined #minecrafthelp
#563 [12:21] * Cxrvh [webchat@92.184.99.96] has quit. (Quit: webchat.esper.net)
#564 [12:21] <Timothydylan> how Can you make your Minecraft server world into the Void
#565 [12:22] <tawna> lol768 why did you ask how it was paid for?
#566 [12:23] * Timothydylan [webchat@ip565c924f.direct-adsl.nl] has quit. (Client Quit)
#567 [12:23] <tawna> and then not anwser lol
#568 [12:23] * Marcial [webchat@dsl-74-83-119-119.fuse.net] has joined #minecrafthelp
#569 [12:24] <lol768> because I have a life too :P
#570 [12:24] <lol768> if it was paypal, dispute the purchase?
#571 [12:24] <Marcial> Hello, is this the help chat?
#572 [12:24] <tawna> ill try and let you know what happens haha
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#580 [12:31] * Mascarodons [webchat@189-110-15-243.dsl.telesp.net.br] has joined #minecrafthelp
#581 [12:31] <Mascarodons> hi
#582 [12:31] <Mascarodons> i need help
#583 [12:34] * Kim [webchat@173-25-237-45.client.mchsi.com] has joined #minecrafthelp
#584 [12:36] <Kim> I have a minecraft realms subscription and my friend was previously able to access it but now it no longer shows up for her. When I try to reinvite her, it gives the prompt "can't invite provided name". Can anyone tell me what might be going on?
#585 [12:37] * cha0tix [webchat@c-73-240-87-251.hsd1.wa.comcast.net] has joined #minecrafthelp
#586 [12:37] <cha0tix> Hello is there anyone here that can help me with a serious issue?
#587 [12:38] * ineedhelpleasehelpme [webchat@dynamic-37-142-235-213.hotnet.net.il] has joined #minecrafthelp
#588 [12:38] <ineedhelpleasehelpme> i cant log in what do i need to do
#589 [12:38] <tawna> they make take awhile to answer so be paitent
#590 [12:38] <cha0tix> I'm sort of in the same boat
#591 [12:38] <cha0tix> I can login but it won't let me migrate my account
#592 [12:39] <ineedhelpleasehelpme> same
#593 [12:39] <cha0tix> I bought this game when it very first cameout in like 2009 or 2010
#594 [12:39] <cha0tix> it did NOT require u to register a email
#595 [12:39] <cha0tix> only a username and password
#596 [12:39] <cha0tix> now it wont let me login without a email
#597 [12:39] <cha0tix> this is fucking bullshit
#598 [12:39] <Absol> cha0tix: Please keep it civil
#599 [12:39] <ineedhelpleasehelpme> i bought it yesterday and i cant log in
#600 [12:39] <cha0tix> i bought it in 2010
#601 [12:39] <cha0tix> i can still login
#602 [12:39] <cha0tix> and play singleplayer
#603 [12:39] <cha0tix> but i cant play online
#604 [12:40] <cha0tix> I purchased the game so long ago there is no records of it on my paypal I cant go back that far
#605 [12:40] <cha0tix> so i cant get a transaction ID
#606 [12:40] <Mascarodons> i need help, i cant start my minecraft
#607 [12:40] <cha0tix> idk wtf to do
#608 [12:41] <Mascarodons> i've installed the hijack, i've used and desinstalled the program scanned, but still not working
#609 [12:43] <Mascarodons> oh, my minecraft opened just now
#610 [12:43] <Mascarodons> ;-;
#611 [12:43] <cha0tix> does mojang have a support number?
#612 [12:44] * suprem [webchat@lfbn-bor-1-362-187.w109-215.abo.wanadoo.fr] has joined #minecrafthelp
#613 [12:44] <tawna> no idea and if they did they probably wouldnt answer considering they are so backed up
#614 [12:44] * ineedhelpleasehelpme [webchat@dynamic-37-142-235-213.hotnet.net.il] has quit. (Quit: webchat.esper.net)
#615 [12:44] <cha0tix> ya i prolly wont be able to get my account updated
#616 [12:45] <cha0tix> this is really stupid
#617 [12:45] <suprem> hey ! I am on linux mint and i don'
#618 [12:45] <cha0tix> when I try to import my account it says incorrect username/password yet when I open up the actual minecraft game I login with my old username and pass just fine
#619 [12:45] <suprem> I can not download minecraft
#620 [12:46] <cha0tix> why the hell would it say incorrect name/pass on one screen but not on the other
#621 [12:46] <cha0tix> their servers are fucked
#622 [12:46] * Absol kicked cha0tix from #minecrafthelp (Reason: ha0tix :Keep it civilized, you are just a human being)
#623 [12:46] <tawna> i wish i could help, but i know nothing about minecraft im just trying to get a refund cause my cousin used my money to buy it without asking so im frustrated as well
#624 [12:46] <Mascarodons> someone have a same problem i have? Because a i can help
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#630 [12:48] * suprem [webchat@lfbn-bor-1-362-187.w109-215.abo.wanadoo.fr] has quit. (Client Quit)
#631 [12:48] <Guest18170> hello, I can't login to my Minecraft account
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#633 [12:52] * dam [webchat@cpe-181-44-184-7.telecentro-reversos.com.ar] has joined #minecrafthelp
#634 [12:54] * tawna [webchat@dallas-static-14-29.dsl.chibardun.net] has quit. (Quit: webchat.esper.net)
#635 [12:54] <dam> #minecrafthelp
#636 [12:54] <dam> I need help with the username, I don't remember it and I need it to be able to migrate the account
#637 [13:02] * Brandon [webchat@pool-74-101-138-174.nycmny.fios.verizon.net] has joined #minecrafthelp
#638 [13:03] <Brandon> Whenever i try to launch 1.8.9 the game will crash and give me and error
#639 [13:05] * pikkuetu [webchat@37-219-37-33.nat.bb.dnainternet.fi] has joined #minecrafthelp
#640 [13:06] <pikkuetu> Hi, I tried to reset my password. I also got messages: invalid credentials and account migrated. My last email from mojang is from 1st of Dec 2012 and it was email verification link. My account is pikkuetu.
#641 [13:08] * John [webchat@c-98-193-217-186.hsd1.tn.comcast.net] has joined #minecrafthelp
#642 [13:08] * pikkuetu [webchat@37-219-37-33.nat.bb.dnainternet.fi] has quit. (Client Quit)
#643 [13:08] <John> Need help with Minecraft log-in
#644 [13:08] * John is now known as Guest9529
#645 [13:09] <Guest9529> Guest9429
#646 [13:09] <Guest9529> Guest9529
#647 [13:09] <Guest9529> Help!
#648 [13:09] <Guest9529> #minecrafthelp Need help with log-in
#649 [13:10] * Guest9529 [webchat@c-98-193-217-186.hsd1.tn.comcast.net] has quit. (Client Quit)
#650 [13:10] * john [webchat@c-98-193-217-186.hsd1.tn.comcast.net] has joined #minecrafthelp
#651 [13:10] <john> john
#652 [13:11] * john is now known as Guest79122
#653 [13:11] <Guest79122> #minecrafthelp an unexpected issue has occured
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#656 [13:12] * TimurV [webchat@bband-dyn179.178-41-133.t-com.sk] has joined #minecrafthelp
#657 [13:12] <Guest79122> In need of help. please
#658 [13:12] <TimurV> hi, i can not log in to Minecraft louncher and minecraft.net
#659 [13:13] <TimurV> in minecraft.net it does nothing and in MC louncher it write invalid name or password
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#661 [13:13] <Guest79122> I am having trouble logging into Minecraft, everytime I attempt to connect by pressing play, the launcher is minimized then sent straight to a prompt of " An unexpected issue has occured "
#662 [13:14] <japaneseheart> So i died and when i went to re spawn it said my bed was broken and it put me back at the original spawn point which is super far from from my house. I dont know the coordinates of my house so I have no idea how to get back please help
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#664 [13:18] * Kube5o3 [webchat@p579B5402.dip0.t-ipconnect.de] has joined #minecrafthelp
#665 [13:18] <Kube5o3> Hey there
#666 [13:18] <TimurV> hi
#667 [13:18] <Kube5o3> I recently posted a Ticket to Mojang Team about my Account, that I cannot answer the security questions anymore, since I've forgotten one of three and my E-Mail connected to the Account is hacked
#668 [13:18] <Kube5o3> Can I like, get any help any other way than E-Mail contacting Mojang?
#669 [13:20] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#670 [13:22] <Kube5o3> I guess nah
#671 [13:23] <Kube5o3> thanks anyways
#672 [13:23] <TimurV> how can anyone help me ?
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#674 [13:24] * TimurV [webchat@bband-dyn179.178-41-133.t-com.sk] has joined #minecrafthelp
#675 [13:25] <TimurV> Hi, I can not log in to minecraft.net and MC louncher - in mnecraft.net it does nothing when I press LOG IN and in louncher ie writes invalid username or password.
#676 [13:27] * OZS450 [webchat@169.red-83-32-142.dynamicip.rima-tde.net] has joined #minecrafthelp
#677 [13:28] <OZS450> ERROR
#678 [13:28] * Deathyy [webchat@b0fb460f.bb.sky.com] has joined #minecrafthelp
#679 [13:28] <OZS450> El juego ha dejado de funcionar
#680 [13:29] <OZS450> r
#681 [13:29] <OZS450> The game crashed whilst initializing game Error: java.lang.IllegalStateException: The driver does not appear to support framebuffer objects
#682 [13:29] <Deathyy> hello guys, i am trying to log into my minecraft account but it is saying invalid login details, my friend has been able to login on his pc but it is not letting me on mine]
#683 [13:30] * dam [webchat@cpe-181-44-184-7.telecentro-reversos.com.ar] has quit. (Quit: webchat.esper.net)
#684 [13:30] <OZS450> ERROR El juego ha dejado de funcionar The game crashed whilst initializing game Error: java.lang.IllegalStateException: The driver does not appear to support framebuffer objects
#685 [13:30] <OZS450> Como lo soluciono?
#686 [13:33] * Ku [webchat@cm-84.210.97.244.getinternet.no] has joined #minecrafthelp
#687 [13:35] <Ku> Hi! Can I please ask you a question about my migrating issue? It looks like I have to migrate to play the game, but to migrate I need my username. I have a really old account and can't remember.
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#690 [13:41] * EssA_A [webchat@66-37.dynamic.cns-net.sk] has joined #minecrafthelp
#691 [13:44] <EssA_A> Hi. Every time I open minecraft, it shows me that I'm offline so I have to log out and log in every time I want to play and i still cant play because after i want to connect on any server it says "Invalid token". What can i do? I change my passwors, restart PC, still nothing.
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#694 [13:55] * s9 [webchat@78.190.7.236.static.ttnet.com.tr] has joined #minecrafthelp
#695 [13:55] <s9> Hi
#696 [13:56] <s9> My game crashed in enter
#697 [13:56] * s9 [webchat@78.190.7.236.static.ttnet.com.tr] has quit. (Client Quit)
#698 [13:58] * FexoHD [webchat@p4FC8C05E.dip0.t-ipconnect.de] has joined #minecrafthelp
#699 [13:59] <FexoHD> every time I try to stard any version , my game crashs ?
#700 [14:01] <FexoHD> Ein unerwartetes Problem ist aufgetreten und das Spiel ist abgestürzt. Wir entschuldigen uns für die Unannehmlichkeiten. its german but that stand every time there
#701 [14:01] <FexoHD> you have to know i am from germany
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#705 [14:08] <rj> When i launch the game it crashes while loading. I haven't found any videos for this newest version. How can i get this to stop? Lol, or start?
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#707 [14:10] <Keylan> hello
#708 [14:10] <Keylan> is there any moang helpers here?
#709 [14:10] <Keylan> mojang*
#710 [14:11] <Keylan> so basically my account has dissapeared all four of my accounts i only care about one though "Lawleys" its disappeared completely i reset the password to email nothing comes through, i have proof of purchase etc and ive emailed mojang and its been 2 weeks and nobody has replied please help me!
#711 [14:11] <Keylan> #minecrafthelp
#712 [14:11] <Keylan> so basically my account has dissapeared all four of my accounts i only care about one though "Lawleys" its disappeared completely i reset the password to email nothing comes through, i have proof of purchase etc and ive emailed mojang and its been 2 weeks and nobody has replied please help me! #minecrafthelp
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#716 [14:13] <yani> Hi I'm having trouble with my minecraft game. Every time I launch Minecraft I get a message after a few seconds that says Java Platform SE Binary has stopped working and the game just crashes. This has been going on for 3 years and I have already installed the newest version of java for my windows 8.1 HP Pavilion Notebook PC. Please help me I want
#717 [14:13] <yani> to play Minecraft again.
#718 [14:14] * Ku [webchat@cm-84.210.97.244.getinternet.no] has quit. (Quit: webchat.esper.net)
#719 [14:14] <rj> Yep, I'm having a similar problem
#720 [14:15] <Dinomom> Help. I bought Minecraft java edition from Mojang for $26.95 so that my child can have an account. We were using Microsoft user name for her iPad Air. First I cannot download java version on her iPad nor my Mac bc it states cannot support. What do I do next? Al
#721 [14:15] <yani> My brother says that minecraft simply doesn't work for windows 8.1 and it's only working for windows 10 but I don't want to believe that...
#722 [14:15] <Dinomom> second. We cannot figure out how to log in her new username
#723 [14:16] <yani> I'm not sure :( I'm not tec-savvy or anything like that but I hope someone else can help you Dinomom.
#724 [14:16] <Dinomom> ty Yani problem is I don’t know anything about computers and didn’t know what I purchased cannot be downloaded
#725 [14:17] <Dinomom> also very frustrated that I cannot call customer service for help much less a refund
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#728 [14:19] <ElGranNisimo13> hI
#729 [14:19] <ElGranNisimo13> Hi
#730 [14:20] <ElGranNisimo13> when I put my skin in minecraft the game closes
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#739 [14:38] <dc> just bought minecraft online for pc/java - installed - where do you login?? The sign in button only brings to marketplace link asking me to buy it again. my mojang account shows pc minecraft purchased today. Just cant seem to figure out how to login - it only gives me demo 90 minute opion
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#743 [14:43] <Pl4sma78> hi,i cannot log in with my account on my pc,i can on my phone but not on the minecraft launcher or minecraft.net,on minecraft.net,i cannot even click on the button to log in that does nothing
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#746 [14:48] <Oliver> I am trying to log into my minecraft account. I can log into my mojang account but for both the MC program and MC website it doesn't log me in. It doesn't show my email or password is wrong for the website one.
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#750 [15:02] * Ryan [webchat@192-0-219-16.cpe.teksavvy.com] has joined #minecrafthelp
#751 [15:02] <Ryan> Hello
#752 [15:02] * Ryan is now known as Guest796
#753 [15:02] <Guest796> On the customer support page, it says they will reply june 4th. is it not updated?
#754 [15:02] <Guest796> For my ticket
#755 [15:03] <Guest796> Or do i have to wait a year
#756 [15:03] <Pl4sma78> no idea
#757 [15:03] <Pl4sma78> but it is probably not updated x)
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#760 [15:04] * nickname [webchat@host229-125-dynamic.21-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#761 [15:05] <nickname> Hi, i've insert the wrong birthdate during the sign up and now i'm locked, how can i delete the account?
#762 [15:06] <nickname> i set the year 2019, and now i can't edit the account without parent email
#763 [15:07] <Pl4sma78> create a parent email?
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#765 [15:08] <nickname> there is a difference between child account and normal?
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#767 [15:08] <Pl4sma78> probably
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#769 [15:09] <nickname> So is there a way to delete my account?
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#771 [15:10] <Pl4sma78> i think there is a page to do it
#772 [15:10] <Pl4sma78> on mojang's site
#773 [15:10] <nickname> but i can't access because i need parent email
#774 [15:11] <Pl4sma78> well have you got a parent account?
#775 [15:12] <nickname> no because to verify that is really a parent i need to purchase minecraft
#776 [15:13] <Pl4sma78> just create another account i think it will be easier
#777 [15:13] <nickname> Yeah but the mail is locked
#778 [15:13] <Pl4sma78> create a new mail
#779 [15:13] <catchifyoucan> Hello, I got an account back when Minecraft was in Beta. Last time I played was maybe half a year or a year since it came out of beta, so a LONG time ago. I would like to play again, but I'm having a hard time logging in. When I request a password change, nothing comes to my email. I thought maybe it was a problem with migrating the old account
#780 [15:13] <catchifyoucan> to the new Mojang account, so I tried it, and I got a message saying it was already migrated. So now I'm not sure what to do.
#781 [15:15] <nickname> ok thanks
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#783 [15:15] <Pl4sma78> i can't help you on this point so you'll need to wait for a senior
#784 [15:16] <Pl4sma78> btw the dude i helped didn't even tried to help me x)
#785 [15:16] <catchifyoucan> ok, thank you.
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#790 [15:26] <language1111> Hello, how to change language on minecraft website? for some reason it is polish, i am not even in or from poland
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#792 [15:27] <Ibnainley> Hello, I recently accepted a windows certificate. All my cookies got blocked, and Minecraft just stopped. I was unable to log in I have waited 24 hours and tried to log in again but still unable to log in.
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#794 [15:28] <Ibnainley> Hello, I recently accepted a windows certificate. All my cookies got blocked, and Minecraft just stopped. I was unable to log in I have waited 24 hours and tried to log in again but still unable to log in.
#795 [15:28] <Ibnainley> Hello, I recently accepted a windows certificate. All my cookies got blocked, and Minecraft just stopped. I was unable to log in I have waited 24 hours and tried to log in again but still unable to log in.
#796 [15:28] <Ibnainley> Hello, I recently accepted a windows certificate. All my cookies got blocked, and Minecraft just stopped. I was unable to log in I have waited 24 hours and tried to log in again but still unable to log in.
#797 [15:28] * Absol kicked Ibnainley from #minecrafthelp (Reason: bnainley :Stop spamming)
#798 [15:29] * Ibnainley [webchat@host86-184-102-157.range86-184.btcentralplus.com] has joined #minecrafthelp
#799 [15:30] <Ibnainley> Absol,
#800 [15:30] <Ibnainley> Hello?
#801 [15:30] <Ibnainley> Hello, I recently accepted a windows certificate. All my cookies got blocked, and Minecraft just stopped. I was unable to log in I have waited 24 hours and tried to log in again but still unable to log in.
#802 [15:30] <Ibnainley> Hello, I recently accepted a windows certificate. All my cookies got blocked, and Minecraft just stopped. I was unable to log in I have waited 24 hours and tried to log in again but still unable to log in.
#803 [15:30] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#804 [15:33] <Ibnainley> Hello, I recently accepted a windows certificate. All my cookies got blocked, and Minecraft just stopped. I was unable to log in I have waited 24 hours and tried to log in again but still unable to log in.
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#806 [15:33] <Ibnainley> This chat is pointless
#807 [15:33] <Ibnainley> Nothing to do
#808 [15:33] <Ibnainley> No one responds
#809 [15:33] <Ibnainley> What is the point?
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#815 [15:44] <Pl4sma78> just wait
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#819 [15:53] <Luis> hi, I can´t log in because my email or password is incorrect
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#822 [15:58] <Puzzlr> Slight problem, my Minecraft Windows 10 Edition code says it's already been redeemed, but I most definitely haven't.
#823 [15:59] <GreyVulpine> See: https://help.mojang.com/customer/en/portal/articles/2064007-minecraft-for-windows-10?b_id=5408
#824 [16:00] <Luis> i buy java version
#825 [16:00] <GreyVulpine> Luis - https://help.mojang.com/customer/en/portal/articles/2405037-having-trouble-accessing-your-account-?b_id=5408
#826 [16:00] <Puzzlr> Seen it, that just tells you to contact mojang support, which directed me to this
#827 [16:01] <GreyVulpine> Nope, says to contact Mojang Support, which is a link to this form: https://help.mojang.com/customer/portal/emails/new
#828 [16:01] * z5 [webchat@h184-60-31-25.mdtnwi.dsl.dynamic.tds.net] has joined #minecrafthelp
#829 [16:01] <Puzzlr> I did that form, then I received an email linking me to this.
#830 [16:02] * ddaeng [webchat@elisa-laajakaista.fi] has joined #minecrafthelp
#831 [16:02] <GreyVulpine> Was it an automatic response right after you submitted the form?
#832 [16:02] <GreyVulpine> Or did you wait 2 months for a reply?
#833 [16:02] <Puzzlr> Yes
#834 [16:02] <GreyVulpine> Yes.. to..?
#835 [16:03] * DOOMinic00 [webchat@mta-162-154-152-22.kya.rr.com] has joined #minecrafthelp
#836 [16:03] <DOOMinic00> hi
#837 [16:03] <DOOMinic00> I cant login
#838 [16:04] <GreyVulpine> Have you been able to before?
#839 [16:04] <DOOMinic00> yes
#840 [16:04] <GreyVulpine> And what does it say now?
#841 [16:04] <DOOMinic00> it just doesnt let me
#842 [16:04] <GreyVulpine> Have you tried resetting your password?
#843 [16:04] <DOOMinic00> yes 3 times
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#846 [16:05] <DOOMinic00> uh
#847 [16:05] * nick [webchat@pool-71-191-60-120.washdc.fios.verizon.net] has joined #minecrafthelp
#848 [16:05] <GreyVulpine> DOOMinic00 - Wait an hour or two without trying to log in again.
#849 [16:05] <ddaeng> Hi, I bought and downloaded minecraft yesterday, but I can't log in
#850 [16:05] <GreyVulpine> Then try resetting it again, and try logging in
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#852 [16:05] <DOOMinic00> i did that. it has been 4 days
#853 [16:05] <GreyVulpine> DOOMinic00 - Using any security software? VPN software?
#854 [16:06] <DOOMinic00> if you have discord i can show you
#855 [16:06] <GreyVulpine> I do not
#856 [16:06] <DOOMinic00> um just windows deffender
#857 [16:07] <GreyVulpine> DOOMinic00 - Have you installed any new software since being able to log in last?
#858 [16:07] <z5> Hi! My minecraft keeps on saying, not responding when it gets to the loading screen. I have deleted and reinstalled minecraft multiple times and java.
#859 [16:07] <DOOMinic00> thealtining
#860 [16:07] <GreyVulpine> the.. what?
#861 [16:07] <DOOMinic00> it gives people free alts
#862 [16:08] <GreyVulpine> Oh.. geez.
#863 [16:08] <DOOMinic00> i deleted it
#864 [16:08] <GreyVulpine> Yeah, it didn't delete it all.
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#866 [16:08] <DOOMinic00> oh
#867 [16:08] <GreyVulpine> Where do you think those 'free' alts come from? They're stolen accounts. The 'program' you installed, basically makes your computer contact a pirated server that authenticates those accounts
#868 [16:09] <rat> I need help with Better Together.
#869 [16:09] <DOOMinic00> well frick
#870 [16:09] <GreyVulpine> Now, by using your real account to try to log in, you're passing along your own credentials to a fake server, which is why you can't log in
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#872 [16:09] <DOOMinic00> oh how can i fix that
#873 [16:09] <GreyVulpine> DOOMinic00 - Using what operating system? Windows?
#874 [16:09] <DOOMinic00> yes
#875 [16:10] <DOOMinic00> 10
#876 [16:10] <GreyVulpine> DOOMinic00 - Head to your start menu, in the search bar, type in: notepad and do not press enter. Instead, right-click on the notepad search result and choose Run as Administrator. Let me know when you have notepad open.
#877 [16:10] <DOOMinic00> ok
#878 [16:10] <GreyVulpine> DOOMinic00 - Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#879 [16:11] <GreyVulpine> DOOMinic00 - Got that open?
#880 [16:11] <DOOMinic00> no
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#882 [16:11] <DOOMinic00> i am on notepad
#883 [16:11] <DOOMinic00> what after
#884 [16:11] <GreyVulpine> DOOMinic00 - Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#885 [16:11] <z5> Hi! My minecraft keeps on saying, not responding when it gets to the loading screen. I have deleted and reinstalled minecraft multiple times and java.
#886 [16:12] <DOOMinic00> what is the file name box?
#887 [16:12] * YagerMeister21 [webchat@96-42-190-167.dhcp.trcy.mi.charter.com] has joined #minecrafthelp
#888 [16:12] <Kylie> I know the name of my account but I have no idea what the email is and I'm not sure if I know the exact password for my account
#889 [16:12] <GreyVulpine> DOOMinic00 - What is the box at the bottom of the Open File screen say?
#890 [16:12] <YagerMeister21> I don't understand but all of a sudden my minecraft is running really slow and bad frames and i can't figure out why
#891 [16:13] <YagerMeister21> Can anyone help?
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#897 [16:13] <DOOMinic00> when i hit file it says new , open , save , save as , page setup and print
#898 [16:14] <guest01842> Anyone here have issues with account migration?
#899 [16:14] <YagerMeister21> All of my other games run fine but my minecraft is running very slow and is barely playable does anyone know a fix
#900 [16:14] <DOOMinic00> oh i got it
#901 [16:14] <GreyVulpine> DOOMinic00 - Got the file open?
#902 [16:14] <DOOMinic00> yes
#903 [16:15] <GreyVulpine> DOOMinic00 - Look for any lines that contain 'mojang' in it. There should be at least two
#904 [16:15] <guest01842> I have a old account when minecraft first came out it was $1 and u didn't register with an email, you only used a username and a pass, now it won't let me play the game without updating my account yet it says my login password/user are incorrect but i can login to the launcher just fine.
#905 [16:15] <DOOMinic00> like the session server?
#906 [16:16] <GreyVulpine> DOOMinic00 - Yes.
#907 [16:16] <guest01842> no the actual game
#908 [16:16] <GreyVulpine> DOOMinic00 - Delete any lines that have 'mojang' in them. Save the file.
#909 [16:16] <DOOMinic00> ok i did
#910 [16:16] <GreyVulpine> DOOMinic00 - I would highly recommend changing your password again, then try logging into minecraft
#911 [16:16] <guest01842> like i can play singleplayer, i can connect to my friends server directly, but if i want to play online and join random servers it will not allow
#912 [16:16] <guest01842> I can't login to my account to change my password
#913 [16:16] <guest01842> thats the thing
#914 [16:16] <guest01842> there was no email back then
#915 [16:17] <DOOMinic00> ok thanks i will tell u if it works!
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#917 [16:17] <GreyVulpine> guest01842 - Indeed. You need help migrating your account from a minecraft.net account to a mojang
#918 [16:17] <guest01842> and now it wants me to login with a email and password
#919 [16:17] <GreyVulpine> guest01842 - https://help.mojang.com/customer/portal/articles/329530
#920 [16:17] <guest01842> I've tried everything on that website it won't allow me to migrate
#921 [16:17] <guest01842> every single time it says incorrect password but its not wrong
#922 [16:17] <GreyVulpine> guest01842 - Then you'll need to contact Mojang Support using that form.
#923 [16:17] <GreyVulpine> https://help.mojang.com/customer/portal/emails/new
#924 [16:18] <YagerMeister21> Anyone know what could be causing minecraft to barely run?
#925 [16:19] <YagerMeister21> All my drivers are updated i have a good pc and all my other games work fine. MineCraft just will not start up without automaticaly being super laggy even the spinning menus frames are horrid
#926 [16:19] * Dago [webchat@p57B3309F.dip0.t-ipconnect.de] has joined #minecrafthelp
#927 [16:19] <Dago> Hello
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#929 [16:19] <GreyVulpine> YagerMeister21 - Laptop?
#930 [16:19] <YagerMeister21> No it's a pc. rtx 2070 i7 9700k
#931 [16:20] <GreyVulpine> YagerMeister21 - Hmm, kay.
#932 [16:20] <Dago> Ohm maybe anyone can give me an advice on what to do. I've forgot my email adress from my old Minecraft account. I know its something related to my Gmail Account but cant remember what I put behind the name (If you dont know you can add what ever you want behind a gmail account eg. yourmailaccount+whateveryouwant@gmail.com) Anyone got an idea?
#933 [16:20] <GreyVulpine> YagerMeister21 - Checked your processes? Is minecraft consuming an extraordinary amount of resources?
#934 [16:20] <DOOMinic00> GreyVulpine it worked. thank you so much
#935 [16:20] <GreyVulpine> Dago - https://help.mojang.com/customer/portal/emails/new
#936 [16:21] * DOOMinic00 [webchat@mta-162-154-152-22.kya.rr.com] has quit. (Quit: webchat.esper.net)
#937 [16:21] <GreyVulpine> DOOMinic00 - Glad to hear it. Don't use that alt dispenser anymore
#938 [16:21] <YagerMeister21> It doesn't seem to be, it runs like 1%
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#940 [16:21] <Dago> Thanks GreyVulpine I've already wrote an email to them but didnt get any answer yet. Its been 4 Days already
#941 [16:21] <GreyVulpine> YagerMeister21 - This a fresh install of minecraft? You didn't make any changes?
#942 [16:21] <GreyVulpine> Dago - https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#943 [16:21] <GreyVulpine> YagerMeister21 - No mods? You didn't change any startup options? Updated java?
#944 [16:21] <YagerMeister21> No, it has been downloaded for about 4 months now
#945 [16:22] <GreyVulpine> YagerMeister21 - Has it always been like this?
#946 [16:22] <Dago> oh damn
#947 [16:22] <Dago> thanks
#948 [16:22] <YagerMeister21> I've had shaders installed for a little while but it's worked good before with them
#949 [16:22] <GreyVulpine> Dago - G'luck
#950 [16:22] <YagerMeister21> No it's always ran really smooth up until today
#951 [16:22] <GreyVulpine> YagerMeister21 - Could you remove shaders to see if the problem still exists?
#952 [16:23] <YagerMeister21> I try and run it with out them in the latest release and it still does it
#953 [16:23] <GreyVulpine> YagerMeister21 - Completely removed the .minecraft folder and have the launcher redownload all the files?
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#955 [16:24] <YagerMeister21> i've tried to re down load it but i'm not sure if i've removed everything when i did it
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#957 [16:24] <GreyVulpine> YagerMeister21 - What operating system are you on? Windows?
#958 [16:24] <YagerMeister21> Yes
#959 [16:25] <GreyVulpine> YagerMeister21 - Head to your start menu, there, type in: %appdata% and press enter. Find the .minecraft folder. Go inside, copy your saves folder to somewhere safe. Then delete the whole .minecraft folder to have the launcher redownload fresh files
#960 [16:25] <z5> Hi! My minecraft keeps on saying, not responding when it gets to the loading screen. I have deleted and reinstalled minecraft multiple times and java.
#961 [16:26] <GreyVulpine> z5 - Has minecraft worked before?
#962 [16:26] <z5> I believe so
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#964 [16:28] <YagerMeister21> trying now
#965 [16:28] <z5> now that I think about it has
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#968 [16:32] * Ryan is now known as Guest8188
#969 [16:33] <Guest8188> how do i get my old account back
#970 [16:33] <Guest8188> i lost the email
#971 [16:33] <YagerMeister21> So i think it has something to do with it being at fullscreen
#972 [16:33] <YagerMeister21> Do you kno a fix for that, it never used to happen
#973 [16:33] <GreyVulpine> Guest8188 - https://help.mojang.com/customer/en/portal/articles/2405037-having-trouble-accessing-your-account-?b_id=5408
#974 [16:33] <GreyVulpine> YagerMeister21 - Yup, video driver
#975 [16:33] <YagerMeister21> I just recently updated my geforce driver
#976 [16:34] <Guest8188> but
#977 [16:34] <Guest8188> i lost the login info
#978 [16:34] <GreyVulpine> YagerMeister21 - How, exactly?
#979 [16:34] <YagerMeister21> Through the geforce experience
#980 [16:34] <Guest8188> and i cant make a new password because i lost access to the email
#981 [16:34] <GreyVulpine> Guest8188 - Then you'll need to contact Mojang Support through: https://help.mojang.com/customer/portal/emails/new
#982 [16:34] <GreyVulpine> YagerMeister21 - Did it give you the most recent drivers? Beta drivers?
#983 [16:34] <Guest8188> I did
#984 [16:35] <Guest8188> But they wont accept
#985 [16:35] <GreyVulpine> Guest8188 - Then all you can do is wait for them to reply
#986 [16:35] <GreyVulpine> Guest8188 - Their backlog is currently two months
#987 [16:35] <Guest8188> So what can i do if they cant help
#988 [16:35] <YagerMeister21> It auto checks and downloads what i should need.
#989 [16:35] <GreyVulpine> Guest8188 - There's nothing we can do here if they can't help you.
#990 [16:35] <Guest8188> Because i want to play minecraft
#991 [16:35] <Guest8188> So what do i do
#992 [16:35] <GreyVulpine> Guest8188 - If you've contacted mojang support, wait for their response
#993 [16:36] <Guest8188> how long will it take
#994 [16:36] <GreyVulpine> Guest8188 - There's nothing further we can do here to help you.
#995 [16:36] <GreyVulpine> Guest8188 - https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#996 [16:36] <Guest8188> it says june 4th
#997 [16:36] <Guest8188> do i have to wait till june 4th 2020
#998 [16:36] <GreyVulpine> Guest8188 - Nope. They're currently responding to emails sent to them from june 4th
#999 [16:37] <Guest8188> so
#1000 [16:37] <Guest8188> i have to wait 2 months
#1001 [16:37] <GreyVulpine> YagerMeister21 - Hmm. could you look up what version of the drivers you're running?\
#1002 [16:37] <GreyVulpine> Guest8188 - Yes
#1003 [16:37] <Guest8188> whatttt
#1004 [16:37] <Guest8188> ok ill contact google support
#1005 [16:37] <Guest8188> for the email
#1006 [16:37] <GreyVulpine> Guest8188 - G'luck
#1007 [16:37] <YagerMeister21> version 431.60
#1008 [16:38] <ddaeng> I think I have the same problem as DOOMinic00. when I type in the file name box %systemroot%\system32\drivers\etc\hosts and press enter, it asks me how I would like to open the file?
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#1010 [16:39] <GreyVulpine> YagerMeister21 - Those do look to be the latest. What I'd recommend then is to try an older driver to see if it changes anything
#1011 [16:39] <GreyVulpine> YagerMeister21 - Go to: https://www.nvidia.com/Download/Find.aspx?lang=en-us
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#1013 [16:39] <GreyVulpine> Do a search for Geforce, 2070, windows 10.
#1014 [16:39] <TEX> Hello, someone joined my world and put a bunch of dragons in it and now I can not seem to move around in the world.
#1015 [16:40] <GreyVulpine> ddaeng - Head to your start menu, in the search bar, type in: notepad and do not press enter. Instead, right-click on the notepad search result and choose Run as Administrator. Let me know when you have notepad open.
#1016 [16:40] <GreyVulpine> ddaeng - Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#1017 [16:40] <YagerMeister21> It started to do it before the new driver, it led me to install the new driver to see if that fixed it and it didn't
#1018 [16:41] <YagerMeister21> It seems to run fine in windowed mode but as soon as i try to go full screen it makes it slow,
#1019 [16:41] <YagerMeister21> Could it be caused by having a multiple monitor set up??
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#1021 [16:41] <GreyVulpine> Nah
#1022 [16:41] <GreyVulpine> well, not usually
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#1027 [16:46] <miaaaa> help
#1028 [16:46] <YagerMeister21> I'm not sure, I can run full screen in windowed mode fine but as soon as i try fullscreen it drops to 5-9 fps
#1029 [16:47] <miaaaa> lmao i baught minecraft in the sore, not on their websie and now idk how to change my version to play hipyxel
#1030 [16:48] * CaptainSxS [webchat@athedsl-349026.home.otenet.gr] has joined #minecrafthelp
#1031 [16:48] <CaptainSxS> hello
#1032 [16:48] <miaaaa> hello
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#1034 [16:48] <CaptainSxS> can you help me with a problem
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#1037 [16:54] <RodolfoCein> Alguien habla español?, tengo un problema, si no puedo usar el traductor,
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#1041 [16:56] <ddaeng> I had to close my computer for a while. What were the instructions again
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#1047 [17:04] <Merry091> HELP!. I want to buy minecraft edition java, but, it doesn't let me register, the verification code doesn't arrive to my email.
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#1051 [17:10] <clockwork_404> so I just bought minecraft for my win 10 pc and I still can't play anything but the demo.
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#1053 [17:11] <clockwork_404> the minecraft.net website sent me to the window store but I still can't play it on the minecraft launcher
#1054 [17:12] * EpicTurtles76 [webchat@ip98-186-118-61.ks.ks.cox.net] has joined #minecrafthelp
#1055 [17:12] <EpicTurtles76> My server will not connect, what do i do?
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#1062 [17:14] <Bug> I'm trying to launch the game but keep receiving error message, "Unable to save download
#1063 [17:14] <Bug> Name: equip_generic1.ogg". I had AVG Security but I uninstalled it but it still won't load
#1064 [17:14] <Merry091> I need help, I want to buy minecraft java edition, but, it doesn't let me register, it asks me for verification code, but I don't get any verification code to my mail. How can I solve that?
#1065 [17:17] <Bug> Hello?
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#1068 [17:21] <Plazma_Dragon> I can't log on to my account to buy minecraft
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#1070 [17:22] <Plazma_Dragon> I enter username and password, but when I click Log In, it doesn't do anything
#1071 [17:22] <Bug> ??????????????????????/
#1072 [17:22] * Person5213 [webchat@70-127-43-26.res.bhn.net] has joined #minecrafthelp
#1073 [17:23] <Person5213> Hi, I'm currently unable to log into realms.
#1074 [17:24] <Person5213> Basically, me and my friend went at the edge of the map, and we quit and tried to rejoin
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#1078 [17:24] <Person5213> But now, im stuck on the building terrain screen
#1079 [17:25] <Person5213> nevermind
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#1085 [17:26] <ElCarrillo02> Why my friends cant see nothing in my minecraft server?
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#1087 [17:28] <Merry091> I need help, I want to buy minecraft java edition, but, it doesn't let me register, it asks me for verification code, but I don't get any verification code to my mail. How can I solve that?
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#1089 [17:30] <TyTyMojo> hello, I've tried loggining into the minecraft launcher many times and on the websites but it keeps saying wrong email or password but i know it's not because i can login in on my phone. I've tried resetting my password and waiting but nothing helps. I've login in before on my pc but now no
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#1094 [17:31] <Merry091> I need help, I want to buy minecraft java edition, but, it doesn't let me register, it asks me for verification code, but I don't get any verification code to my mail. How can I solve that?
#1095 [17:31] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#1096 [17:34] <Merry091> help pleasee!!. I need help, I want to buy minecraft java edition, but, it doesn't let me register, it asks me for verification code, but I don't get any verification code to my mail. How can I solve that?
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#1098 [17:35] <Luis> hi
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#1100 [17:38] * Carson [webchat@cpe-71-79-68-15.columbus.res.rr.com] has joined #minecrafthelp
#1101 [17:39] <Carson> If I bought the minecraft java version not knowing that that version doesnt allow crossplay will they accept refunds?
#1102 [17:41] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
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#1111 [17:49] <Tex> Someone came into my world and spawned like 1000 Ender dragons and now I can not do anything.
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#1113 [17:53] <Astra6> Hey there, I'm using Minecraft Java Edition with two resource packs, and I'm trying to join a server. Each time I try I get this error: io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information
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#1120 [18:06] <Guest78376> so i keep getting the unable to save download and dont have any of the listed programs that cause the error, but still get the error, ive tried reinstalling 3 times
#1121 [18:07] * JawDropz [webchat@pool-108-18-35-73.washdc.fios.verizon.net] has joined #minecrafthelp
#1122 [18:08] <JawDropz> Hello, i have a problem and was wondering if it can be solved, I have an account from 2011 and have emails of my purchase, but when I got into my mojang account under my email that I used for my account, it's asking me to pay again. Any help?
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#1125 [18:12] <iSharky> I can't login to change a resource pack which has a too high resolution. How do I do this?
#1126 [18:12] <Waffle> i keep getting an open gl error
#1127 [18:12] <Waffle> how do i fix open gl errors?
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#1129 [18:15] <JawDropz> Hello.
#1130 [18:15] <Waffle> hey
#1131 [18:16] <JawDropz> Is there any minecraft customer service helper here?
#1132 [18:16] <Waffle> idk
#1133 [18:17] <JawDropz> rip
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#1141 [18:36] <andrea12> ciao se ce qualche italiano vi dico che se vado su accedi e metto la mia password poi verifico che non sono unnrobot ma poi quando riclicco su accedi non succede nulla
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#1144 [18:38] <loltrax> my feinds cont enter to my server, appaers an error "io.netty.channelannotated.connectoexception"
#1145 [18:39] * Patrick [webchat@2.28.122.171] has joined #minecrafthelp
#1146 [18:39] * IJCD [webchat@64.53.11.97.fm1.cm.dyn.comporium.net] has joined #minecrafthelp
#1147 [18:39] <Patrick> hello, im having some issues migrating my account
#1148 [18:40] * loltrax [webchat@host-186-101-153-71.netlife.ec] has quit. (Client Quit)
#1149 [18:40] <Patrick> i dont know the email registered to it as i registered it in 2013
#1150 [18:41] <IJCD> Hello, I am having issues recovering my account information and can not get minecraft.net to send me a verification email.
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#1153 [18:46] <Meg> Hi there, I am having some issues. Minecraftwont play on my laptop but runs fine on PC. I have updated drivers, uninstalled and reinstalled java and minecraft. I have run all defrag, spyware, malware, antivirus stuff I can find. I keep getting the same error. I have Windows 8.1. I keep getting "Error code 1"
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#1157 [18:49] <JawDropz> having same problem as u patrick
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#1165 [19:02] * MommaHelp [webchat@c-68-62-129-186.hsd1.al.comcast.net] has joined #minecrafthelp
#1166 [19:02] <MommaHelp> Just purchased and downloaded Java Edition. Everytime I try to use it it says it is not responding and will not connect.
#1167 [19:03] <MommaHelp> I don't know what to do next
#1168 [19:03] * Luis [webchat@190.233.160.209] has joined #minecrafthelp
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#1172 [19:06] <yolo_bro> How do I join my friends singleplayer world?
#1173 [19:06] <Pl4sma78> just bought java after using alts for days to play solo modded,i just saw that it doesn't delete completely and tried to go on notepad as admin and searc for %systemroot%\system32\drivers\etc\hosts but i can't find it,help pls
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#1175 [19:11] * Andrew1 [webchat@047-232-238-202.res.spectrum.com] has joined #minecrafthelp
#1176 [19:11] <MommaHelp> just purchased and downloaded java edition. It keeps saying not responding and will not connect
#1177 [19:11] <MommaHelp> how do I fix this
#1178 [19:13] * Luis [webchat@190.233.160.209] has joined #minecrafthelp
#1179 [19:13] <Andrew1> I tried to launch the game and it didn't work so i decided to check the 'Launcher Log' and an error said "Cannot run program" and also "The system cannot find the path specified". What do I do??
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#1183 [19:21] <_SSavage1245> I cant login to my account
#1184 [19:21] <Plazma_Dragon> same
#1185 [19:21] <_SSavage1245> I put my email and password in but I have no hope
#1186 [19:22] <_SSavage1245> just doesn't work
#1187 [19:22] <Plazma_Dragon> yeah ik
#1188 [19:22] <_SSavage1245> ok bye
#1189 [19:22] <_SSavage1245> ok bye
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#1196 [19:31] <Mitch> I tried to change my name and I know I got the password and everything right because I just changed it so I could remember it, I made the accound a long time ago and I know it hasn't been 30 days
#1197 [19:31] <Mitch> help please :D
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#1201 [19:38] * jax [webchat@cpe-108-184-162-105.socal.res.rr.com] has joined #minecrafthelp
#1202 [19:39] <jax> ive register my minecraft account back in 2011 but am not able to log into it any more
#1203 [19:40] <jax> in addition when i click forgot password it dosnt sent an email to me
#1204 [19:40] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/2405037-having-trouble-accessing-your-account-
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#1207 [19:44] <jax> i try to migrate my account over but i am not getting a email
#1208 [19:44] <def> i need help with reseting my minecraft password
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#1210 [19:46] <jackkennedy> i cannot login into minecraft or minecraft.net. I can login into mojang.com. The login console says "INVALID_CREDENTIALS", despite me using the correct ones.
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#1212 [19:48] * Maddie [webchat@mtbron5002w-lp140-01-67-71-147-150.dsl.bell.ca] has joined #minecrafthelp
#1213 [19:48] <Maddie> Hi! I am trying to download Minecraft but it is saying that i have launcher issues! I have tried uninstalling it but it has not workw
#1214 [19:49] <Maddie> worked**
#1215 [19:51] <Maddie> I was just wondering if there was anything i could do to fix it?
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#1217 [19:52] <def> i need help with reseting my minecraft password, im not reviving any emails from mojang
#1218 [19:55] * holy122Siegeholm [webchat@c-73-41-10-183.hsd1.ca.comcast.net] has joined #minecrafthelp
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#1220 [19:55] <holy122Siegeholm> Hello I forgot an email to an alt of mine I made a really long time ago
#1221 [19:56] <holy122Siegeholm> is this where I go for help?
#1222 [19:56] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/2405037-having-trouble-accessing-your-account-
#1223 [19:56] <holy122Siegeholm> Ive checked that
#1224 [19:56] <holy122Siegeholm> I couldnt find anything to recover an email
#1225 [19:56] <GreyVulpine> We do technical support here. For account help, use the ticket submission form there
#1226 [19:56] <GreyVulpine> https://help.mojang.com/customer/portal/emails/new
#1227 [19:57] <holy122Siegeholm> thank you, hopefully i can get a hint or something
#1228 [19:57] <holy122Siegeholm> <3
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#1230 [19:57] <def> i did email mojang
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#1232 [19:57] <Maddie> Hi! I am trying to download Minecraft but it is saying that i have launcher issues! I have tried uninstalling it but it has not worked!
#1233 [19:57] <def> but its taking alog time
#1234 [19:58] * Realm_Support [webchat@ip174-72-25-24.ph.ph.cox.net] has joined #minecrafthelp
#1235 [19:59] <Realm_Support> I accidentally bought a new realm instead of extending my old one. Is there any way to move that transaction to extend my old realm or even receive a refund? Thank you for your time.
#1236 [20:00] <GreyVulpine> https://help.mojang.com/customer/portal/emails/new
#1237 [20:00] * abcdefghijklmnopqrstuvwxyz [webchat@c-66-31-81-117.hsd1.nh.comcast.net] has joined #minecrafthelp
#1238 [20:00] <def> am I hopeless then?
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#1240 [20:00] <Maddie> I am trying to download Minecraft but it is saying that i have launcher issues! I have tried uninstalling it but it has not worked!
#1241 [20:01] <abcdefghijklmnopqrstuvwxyz> Hey guys, today I went to log into my old minecraft account using the same email which I signed up with. I downloaded the launcher but was only able to play demo mode even though I purchased the game before.
#1242 [20:02] <Realm_Support> I already emailed but have no received a response and my old realm subscription ends in a few days.
#1243 [20:03] <Maddie> Hey, I just tried to reinstall it again but the launcher still won't work!
#1244 [20:03] <def> im having the same issue here too realm support
#1245 [20:03] * jackkennedy [webchat@pseast01-184-105-3-5.paperspace.com] has joined #minecrafthelp
#1246 [20:04] <Realm_Support> yea I emailed but my realm ends in a few days.
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#1248 [20:04] <jackkennedy> How long should I wait for a responce from mojang?
#1249 [20:04] <GreyVulpine> https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1250 [20:04] <def> well the issue isn't about relms but its more with passowrd
#1251 [20:05] <jackkennedy> thank you
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#1253 [20:06] <Maddie> Can someone please help me with my launcher problem? I cannot download my game
#1254 [20:06] <Maddie> everytime i try it says that there is a launcher problem
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#1256 [20:07] * awman [webchat@pool-184-18-65-157.ftwy.in.frontiernet.net] has joined #minecrafthelp
#1257 [20:07] <awman> My minecraft java edition won't launch and idk how to fix it
#1258 [20:08] <Maddie> SAMe
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#1261 [20:21] * ServiCrack [webchat@64.188.13.72.static.quadranet.com] has joined #minecrafthelp
#1262 [20:21] <ServiCrack> Hola?
#1263 [20:22] <ServiCrack> hi?
#1264 [20:22] <Maddie> hey
#1265 [20:22] <ServiCrack> Speak spanish?
#1266 [20:22] <Maddie> nope
#1267 [20:22] <Maddie> not me
#1268 [20:22] <ServiCrack> i have problem ):
#1269 [20:23] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#1270 [20:23] <Maddie> what is it?
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#1272 [20:23] <ServiCrack> I can't log in to my launcher and minecraft.net
#1273 [20:24] <Maddie> me either! im trying to get them to answer
#1274 [20:24] <ServiCrack> Wow .. is it really a problem then?
#1275 [20:24] <Maddie> yea
#1276 [20:25] <ServiCrack> I want to play, because tomorrow I go to classes);
#1277 [20:25] <ServiCrack> Have you tried contacting by mail, discord, twitter etc.?
#1278 [20:25] * Shawty [webchat@mtbron5002w-lp140-01-67-71-147-150.dsl.bell.ca] has joined #minecrafthelp
#1279 [20:26] <Maddie> i emailed mojang but they havent either
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#1282 [20:27] <Shawty> Hi i need help with some launcher problems! I can't even download my minecraft game
#1283 [20:27] <ServiCrack> Yes me too
#1284 [20:27] <ServiCrack> Maybe the servers are down.
#1285 [20:28] <Maddie> Maybe they tend to be super slow but you'd think they'd at least answer
#1286 [20:28] <ServiCrack> They may already be fixing it, but they reported nothing.
#1287 [20:28] <Shawty> Hopefully!
#1288 [20:29] <Maddie> Yea I hope so
#1289 [20:29] <ServiCrack> Yea..
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#1291 [20:32] * Verm0X [webchat@186-79-242-60.baf.movistar.cl] has joined #minecrafthelp
#1292 [20:33] <Verm0X> minecraft 1.14.4 does not start: /
#1293 [20:33] * ServiCrack [webchat@64.188.13.72.static.quadranet.com] has joined #minecrafthelp
#1294 [20:33] <ServiCrack> im back xd
#1295 [20:34] <Maddie> I just want an answer to make sure it's not my laptop
#1296 [20:35] * Verm0X [webchat@186-79-242-60.baf.movistar.cl] has quit. (Client Quit)
#1297 [20:35] <ServiCrack> It is not our laptop, I already told a friend that if he can also log in and told me the same as nope. I also have a laptop
#1298 [20:35] <Maddie> okay well atleast it's not my fault
#1299 [20:36] <ServiCrack> Yes, it is a minecraft error
#1300 [20:36] <Maddie> ugh i just bought the game and I want to play
#1301 [20:38] <ServiCrack> Oh ... I've been 1 year ... and yes, I want to play too.
#1302 [20:39] * Realm_Support [webchat@ip174-72-25-24.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#1303 [20:39] <Maddie> UGGHHH
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#1308 [20:50] <Facin8ed> Hi, I purchased Minecraft a few years ago on Windows, and I can't remember the e-mail I used for the account. I know what the username was, and I would like to transfer it to a new e-mail so I can get the game on Mac.
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#1311 [20:54] <xame> can someone help me with my login issues?
#1312 [20:57] * GigFledge [webchat@c-73-77-201-19.hsd1.tx.comcast.net] has joined #minecrafthelp
#1313 [20:59] <GigFledge> Hey, I'm having an issue with minecraft, no matter what version I'm running, modded or not, doesn't matter. I get the same exit code whenevr I launch it, and I cannot find anything about it anywhere. I was wondering if y'all would be able to help me. https://paste.ubuntu.com/p/q7S4RnqyxW/
#1314 [20:59] <GigFledge> I was in here the other night, but it seemed like there were other people with more easily solvable problems, so I thought I'd come back another time
#1315 [21:03] * Accentus [webchat@14-202-75-88.static.tpgi.com.au] has joined #minecrafthelp
#1316 [21:05] <Accentus> Is there anyway to get the account I paid for, it says it has already been migrated but I don't remember doing so. I sent a support ticket but thats going to take 2 - 3 months. So I want to know is there anyway I can get my account other than waiting 2 months for someone to review my ticket?
#1317 [21:05] * xame [webchat@c-67-173-198-135.hsd1.ga.comcast.net] has quit. (Quit: webchat.esper.net)
#1318 [21:07] <GreyVulpine> Nope
#1319 [21:07] <Accentus> Brilliant. Such a stupid system.
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#1322 [21:10] <GigFledge> Any suggestions for what I could try? I've tried to reinstall minecraft, reinstall java, update graphics drivers. I'm kind of at the point where I'm just going to do a clean install of windows cause I have no idea how to fix this
#1323 [21:16] * Reverse9078 [webchat@ip98-171-109-54.ph.ph.cox.net] has joined #minecrafthelp
#1324 [21:17] <Reverse9078> My email and password works only for my Mojang account and is not working for ww.minecraft.net or the minecraft launcher i don't know why
#1325 [21:21] * RivaldoSeixas [webchat@bbb726f4.virtua.com.br] has joined #minecrafthelp
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#1328 [21:28] <aquaa> Hello
#1329 [21:28] <aquaa> I just bought minecraft for my best friend as a birthday present and he can not load it
#1330 [21:28] <GigFledge> No suggestions at all.? Guess I'm doing a fresh windows install
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#1333 [21:33] <aquaa> Well
#1334 [21:34] <aquaa> What do you suggest?
#1335 [21:38] * Brunou [webchat@wimax-cpe-189-208-237-193.mexdf.static.axtel.net] has joined #minecrafthelp
#1336 [21:38] <aquaa> anyone?
#1337 [21:39] <Brunou> hi
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#1341 [21:46] * Mini_Phoenix [webchat@mobile-107-77-207-233.mobile.att.net] has joined #minecrafthelp
#1342 [21:47] <Mini_Phoenix> Hi i'm having problems connecting to a world
#1343 [21:47] <Mini_Phoenix> it'll get to loading terrain then crash
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#1347 [21:54] <Sonny> Everytime I log into my Realm, it kicks me out and says "Timed Out", I have no idea why and I don't think its my internet because I have no issues on multiplayer servers
#1348 [21:55] * Reverse9078 [webchat@ip98-171-109-54.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#1349 [21:58] <Facin8ed> Hi, I purchased Minecraft a few years ago on Windows, and I can't remember the e-mail I used for the account. I know what the username was, and I would like to transfer it to a new e-mail so I can get the game on Mac.
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#1355 [22:30] * HeadlessVee [webchat@pool-108-54-167-212.nycmny.fios.verizon.net] has joined #minecrafthelp
#1356 [22:32] <HeadlessVee> Bought minecraft java edition and never received my windows 10 edition for free and Im not spending another $30 and all I want to do is play with friends
#1357 [22:33] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/2064007-minecraft-for-windows-10?b_id=5408
#1358 [22:33] <GreyVulpine> "If you purchased Minecraft: Java Edition after October 19th, 2018, the button will not be there,"
#1359 [22:35] <HeadlessVee> That isn't fair though how come my brother bought it last week and still got minecraft windows 10 edition and i was expecting to play with friends on xbox while im on java edition IM FURIOUS RIGHT NOW
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#1361 [22:37] * Frosty457 [webchat@174-080-236-113.dhcp.chtrptr.net] has joined #minecrafthelp
#1362 [22:37] <Frosty457> Hello!
#1363 [22:37] <CubeTheThird> hello Frosty457
#1364 [22:38] <Frosty457> Do you mind if I ask you a few questions about Password Reset's?
#1365 [22:38] <CubeTheThird> shoot
#1366 [22:39] <Frosty457> How long should it take to receive a email to reset your password?
#1367 [22:39] <Frosty457> To rephrase, how long will it take ?
#1368 [22:39] <CubeTheThird> Frosty457, we've had some users report it take up to an hour
#1369 [22:40] <Frosty457> I'm going to try again here in a few minutes. It's been 24 hours and I still haven't received a Email yet.
#1370 [22:41] <CubeTheThird> Frosty457, typically, if an email isn't received after that long (including junk/spam folder), either the email is being blocked, or that email address isn't registered for an account
#1371 [22:41] <CubeTheThird> Frosty457, in which case, you'll need to contact Mojang support
#1372 [22:41] <CubeTheThird> ??> Frosty457 mojang/email
#1373 [22:42] * Ctrline [webchat@191-205-176-215.user.vivozap.com.br] has joined #minecrafthelp
#1374 [22:42] <CubeTheThird> hmm bots are down it seems
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#1376 [22:43] <Frosty457> okay. Thank you for your help!
#1377 [22:43] <GreyVulpine> Yeah, hasn't been working for the whole day.
#1378 [22:43] <Frosty457> Have a nice Day/ Night/ Morning!
#1379 [22:43] <CubeTheThird> Frosty457, https://help.mojang.com/customer/portal/emails/new
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#1381 [22:44] <Ctrline> hey
#1382 [22:44] <Ctrline> i count loggin intro minecraft.net
#1383 [22:44] * Mini_Phoenix [webchat@mobile-107-77-207-233.mobile.att.net] has quit. (Quit: webchat.esper.net)
#1384 [22:45] <Ctrline> I sent a ticket to mojang 28/07 day
#1385 [22:45] <CubeTheThird> Ctrline, what happens when you try logging in?
#1386 [22:46] <Ctrline> I cant login, nothing appears when I confirm the password
#1387 [22:47] <Ctrline> neither by launcher
#1388 [22:50] <CubeTheThird> ??> Ctrline info/mcleaks
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#1391 [22:53] <Ctrline> waht
#1392 [22:53] <Ctrline> what
#1393 [22:53] <Rodolas> I have problem with extending my realm subscription for the first time
#1394 [22:53] <Rodolas> and the it sais that they cant take my information
#1395 [22:53] <CubeTheThird> gahhh so used to bot scripts
#1396 [22:53] <Rodolas> for some reason
#1397 [22:54] <CubeTheThird> Ctrline, tools like MCLeaks and AltDispenser mess with being able to login to the services, due to the way it edits your system hosts file
#1398 [22:54] * Tigsy [webchat@host-92-13-135-31.as43234.net] has joined #minecrafthelp
#1399 [22:55] <Tigsy> Hello! Im trying to change the password to my account and it not sending me the email to change it i still have the email i got with my transaction ID so there must be some way to fix this?
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#1401 [22:55] <CubeTheThird> Tigsy, you'll have to contact Mojang support about that, by going here: https://help.mojang.com/customer/portal/emails/new
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#1403 [22:56] <Tigsy> thank you ^.^
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#1408 [23:00] <Jay> um, well when ever I try to start minecraft, it always freezes in the middle of loading, and when I close out the app it says it freezes. I've already tried closing the whole program and restarting and even restarting my computer but nothing seems to be working. Is there any way to fix this?
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#1412 [23:03] <gutbuddy230> Hello, so basically i cannot access my account by any means. I deactivated my Mojang account but not my Java Minecraft account, but even then it will not let me access my account
#1413 [23:04] <gutbuddy230> can anyone offer any advice or help
#1414 [23:04] <gutbuddy230> can anyone offer any advice or help
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#1418 [23:06] <Ctrline> i bought minecraft in france but i'm brazilian it interferes with something
#1419 [23:06] <Ryan> i cant launch my game
#1420 [23:06] <Ctrline> ?
#1421 [23:06] * Ryan is now known as Guest72094
#1422 [23:07] <Guest72094> I cant launch my game
#1423 [23:07] <Guest72094> Keep getting error game crashed sorry for the inconvience
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#1430 [23:26] <Aiden> I cant change my username
#1431 [23:26] <Aiden> I didn't know what category that would fit into so I hope this is ok
#1432 [23:28] <LuxuryJones> I get this whenever I try to play the game, I've already uninstalled every antivirus program I can on my laptop and restarted it, but I keep getting this:
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#1434 [23:29] <Aiden> everytime I try to change my username on the minecraft website the sit just stops responding
#1435 [23:29] <Nic> Hi message comes up Java(SM) Platform SE binary not responding when I launch game what do I do??
#1436 [23:29] <Aiden> i looked it up and it said to try and use a different browser but that didnt work, any help would be great
#1437 [23:32] <LuxuryJones> I'm getting the unable to save download error and like I've said, already uninstalled every antivirus program and I keep getting the error. What can I do?
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#1439 [23:35] <ehhhh> everytime i try to play minecraft it says cant open because this file is being run by another process
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#1442 [23:39] <bryce> i have white lines please help
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#1448 [23:44] <ehhhh> i cant play minecraft cuz everytime i hit play it says this The process cannot access the file because it is being used by another process.
#1449 [23:44] <ehhhh> helppp
#1450 [23:48] <LuxuryJones> I'm having the same issue, all videos on how to solve it say the same thing of uninstalling ByteFence or any other antivirus program and I've done that, but I'm still getting the error as well
#1451 [23:50] <ehhhh> same i just kinda sat there and spammed close and pay and it started loading minecraft and got my hopes up then it stopped responding so
#1452 [23:50] <ehhhh> play
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#1456 [23:52] <Andrio> ??> ehhhh tools/HJT
#1457 [23:52] <Andrio> mm
#1458 [23:52] <Andrio> ehhhh, which antimalware or security software are you using?
#1459 [23:52] <Guest24642> The game crashed whilst initializing game
#1460 [23:52] <Guest24642> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#1461 [23:52] <Andrio> ehhhh, see https://minecraftirc.net/support-articles/known-incompatible-software/
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#1463 [23:53] <ehhhh> nothing right now uninstalled after i heard that might be solution
#1464 [23:53] <Andrio> ehhhh, ok. Try running this tool to run a scan and save a log file: https://master.dl.sourceforge.net/project/hjt/2.0.5%20beta/HijackThis.exe
#1465 [23:57] <ehhhh> i think my computer is hecked
#1466 [23:58] <ehhhh> an error comes up and said my computer denie the thing
#1467 [23:59] <Andrio> the thing?
#1468 [23:59] <ehhhh> hijack