#1 [00:00] <Andrio> ehhhh, what exactly does it say?
#2 [00:01] <ehhhh> for some reason your system denied wrote access to the hosts file
#3 [00:01] * _8 [webchat@c-107-2-47-39.hsd1.az.comcast.net] has joined #minecrafthelp
#4 [00:02] <_8> Hello i need help changing my username
#5 [00:02] <Andrio> ehhhh, that's normal; you're not supposed to be able to write to it without admin privileges.
#6 [00:02] <Andrio> nor do we need to right now.
#7 [00:02] <Andrio> _8, what's the problem?
#8 [00:02] <_8> I cant change my username
#9 [00:03] <ehhhh> ok so i scanned saved log no what
#10 [00:04] <_8> When i try to change my username nothing happens the page just freezes ive tried changeing it on many browsers and on different computers
#11 [00:04] <ehhhh> now*
#12 [00:04] <Andrio> ehhhh, post it to Ubuntu Pastebin and give us the link to it
#13 [00:04] <Andrio> ??> ehhhh paste
#14 [00:05] <Andrio> so, I keep forgetting the bot is missing
#15 [00:05] <Andrio> ehhhh, go to https://paste.ubuntu.com/ , paste the contents into the big box there, enter a name and click Paste!
#16 [00:06] <_8> Uh
#17 [00:06] <_8> This seems like a scam
#18 [00:06] <Andrio> _8, there's nothing sensitive in there other than possibly their Windows profile name
#19 [00:07] <_8> But it has my info bc i want to change my user which is in my account info
#20 [00:07] <_8> Whatevers
#21 [00:07] <Andrio> _8, what does?
#22 [00:07] <Andrio> _8, also what is your current Minecraft profile name?
#23 [00:07] <_8> Shadowdragon145
#24 [00:08] <ehhhh> dunno if this is what i was supposed to do but
#25 [00:09] <Andrio> _8, and you're trying to change it at https://account.mojang.com/me/renameProfile/fda59aa0aa8447d08dc477b1db745b00 ?
#26 [00:09] <_8> Yes
#27 [00:09] <_8> Nothing happens when i try to
#28 [00:10] <ehhhh> file:///C:/Users/mrfor/Downloads/hijackthis.log
#29 [00:10] <ehhhh> andrio
#30 [00:11] <Andrio> ehhhh, did you post it to the website? The link should look like this: https://paste.ubuntu.com/p/10characters/
#31 [00:11] <Andrio> hm
#32 [00:11] <ehhhh> ye
#33 [00:11] <Andrio> _8, what did you try to change to?
#34 [00:12] <_8> HxnnyBee and it didnt say the user was taken or anything
#35 [00:12] <Andrio> ehhhh, ok. It should have taken you to a page with your file on it?
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#37 [00:13] <ehhhh> yea
#38 [00:13] <Andrio> _8, unfortunately it is taken
#39 [00:13] <_8> Are you sure? it doesnt say it on there
#40 [00:14] <Andrio> _8, it may become available 2019-08-16 01:53Z
#41 [00:14] <_8> Ok
#42 [00:14] <_8> ill try another user
#43 [00:14] <Andrio> ehhhh, press F6 on that page and it will highlight the URL for you; show me that
#44 [00:15] <_8> Oh now it let me change my user! tysm!
#45 [00:15] <ehhhh> file:///C:/Users/mrfor/Downloads/hijackthis.log thats what does thing
#46 [00:15] <ehhhh> thats what the url is
#47 [00:19] <ehhhh> u still there andrio
#48 [00:19] * Gavin7 [webchat@75-173-92-64.shpt.centurylink.net] has joined #minecrafthelp
#49 [00:19] <Gavin7> Hello.
#50 [00:21] <Gavin7> I need help, as i have sent my email already, im having troubles with resetting my email for my account, so i can do my security questions again, my mom is the email holder and shes always to busy to help me change it and or get into my account please help.
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#52 [00:23] * Two_5 [webchat@n122-110-136-112.sun2.vic.optusnet.com.au] has joined #minecrafthelp
#53 [00:23] <Two_5> Can someone help me?
#54 [00:24] * ehhhh [webchat@173-27-40-33.client.mchsi.com] has joined #minecrafthelp
#55 [00:25] <ehhhh> i need help
#56 [00:25] <Two_5> Hey ehhhh
#57 [00:25] <Two_5> -Two_5
#58 [00:25] <Two_5> You look for help too?
#59 [00:27] <ehhhh> when i tryed to open my mine craft it said failed to open file because it is being used by another process
#60 [00:27] <Two_5> I can't help you
#61 [00:27] <Two_5> My thing doesn't work too
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#63 [00:27] <ehhhh> then i spammed the button for a while and it opened it loads most of the way but then it stops responding
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#66 [00:42] <Aiden> every time i try to change my username the minecraft site just stops responding and crashes
#67 [00:54] * ureeeet [webchat@ip68-8-238-83.sd.sd.cox.net] has joined #minecrafthelp
#68 [00:54] <ureeeet> helo
#69 [00:54] <ureeeet> I lost transaction ID is this recoverable
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#73 [01:10] <rowan> hey i can't install 1.14.2 on my mac version of minecraft. i have earlier versions installed and i was able to install 1.14.4 without issues but i want to joina server that runs 1.14.2
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#77 [01:13] <khse20000> cant log into minecraft at all and have no idea
#78 [01:13] <khse20000> sent a support ticket too
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#95 [01:56] <DannyHuynh1> i can't login to my account
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#102 [02:19] * SilveryWolfe [webchat@107.191.1.57.static.utbb.net] has joined #minecrafthelp
#103 [02:21] <SilveryWolfe> Hi, I need some help with my Minecraft. After attempting to download a modpack via Twitch launcher(downloaded it. got the modpack, except it moved my minecraft installation and stuff, deleted it), I reopened my original minecraft to see that it had lost all of its data. I tried a re-install incase that might fix anything. I have all the original fi
#104 [02:21] <SilveryWolfe> les from before the download but Minecraft is not recognizing any of it. How can I fix?
#105 [02:23] * SilveryWolfe [webchat@107.191.1.57.static.utbb.net] has joined #minecrafthelp
#106 [02:23] <SilveryWolfe> Hi, I need some help with my Minecraft. After attempting to download a modpack via Twitch launcher(downloaded it. got the modpack, except it moved my minecraft installation and stuff, deleted it), I reopened my original minecraft to see that it had lost all of its data. I tried a re-install incase that might fix anything. I have all the original fi
#107 [02:23] <SilveryWolfe> les from before the download but Minecraft is not recognizing any of it. How can I fix? *edit* page restarted so im reposting sorry
#108 [02:26] * Ember99 [webchat@host86-148-71-200.range86-148.btcentralplus.com] has joined #minecrafthelp
#109 [02:26] <Ember99> hey
#110 [02:26] <Ember99> i need help with this
#111 [02:26] <Ember99> The game crashed whilst ticking entity
#112 [02:26] <Ember99> Error: java.lang.ClassCastException: java.util.Optional cannot be cast to java.lang.Integer
#113 [02:31] * Zyuelx [webchat@186.115.178.58.sta.wbroadband.net.au] has joined #minecrafthelp
#114 [02:31] <Zyuelx> Hi, I was wondering if I would be able to get some assistance reactivating my account
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#117 [02:34] * mikey4425 [webchat@97-112-135-228.clsp.centurylink.net] has joined #minecrafthelp
#118 [02:35] <mikey4425> So you cant help me with security questions?
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#127 [03:21] <sham_wow> Have been attempting to purchase Minecraft on my PC for more than 2 weeks now and every time it just says error. I have contacted the bank and have used different cards to try pay for it. Still not working.
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#136 [03:53] * dimitri [webchat@76-76-230-195.lisco.net] has joined #minecrafthelp
#137 [03:53] <dimitri> So I'm trying to download my minecraft that I bought years ago
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#139 [04:03] * jayden_s [webchat@175.35.161.164] has joined #minecrafthelp
#140 [04:05] <jayden_s> this be a bruh moment as i cant change my security questions, and my email wont recieve system emails for some unknown reason, i've already checked and theres no typos in my email address or any dumb shit, Any quicker way to get it fixed without waiting for the month long queue for mojang support?
#141 [04:05] <Absol> jayden_s: Please keep it civil
#142 [04:05] <jayden_s> this be a bruh moment as i cant change my security questions, and my email wont recieve system emails for some unknown reason, i've already checked and theres no typos in my email address or any dumb -, Any quicker way to get it fixed without waiting for the month long queue for mojang support?
#143 [04:12] * cheesiejones [webchat@d199-74-122-21.try.wideopenwest.com] has joined #minecrafthelp
#144 [04:13] <cheesiejones> whenever my bed gets destroyed or something like that, when i die the whole world seems to reset, besides having the same original spawn point. any idea how to find the area the bed was before it got destroyed?
#145 [04:20] <Andrio> jayden_s, checked your spam folder?
#146 [04:20] <Andrio> cheesiejones, are you sure it's reset? Did you build anything near the spawn point?
#147 [04:21] * Lope [webchat@host-24-112-14-41.vyvebroadband.net] has joined #minecrafthelp
#148 [04:21] <cheesiejones> unfortunately, no. but there was a sunken ship nearby, but it wasn't there this time. i tried using /locate. but nothing came up
#149 [04:21] <jayden_s> yes i've checked my spam folder
#150 [04:21] <Lope> I forgot my email for my mojang account
#151 [04:22] <jayden_s> I've checked everything i can on my end as far as im aware
#152 [04:23] <Andrio> cheesiejones, my usual solution is to just build near the spawn; you can also maybe use a map or note down the coordinates. If you had a Nether portal you might be able to find that.
#153 [04:23] <Andrio> Lope, try to reset your password with each email address you have.
#154 [04:23] <Lope> i did that doesnt work, but i use the same password for mostly everything
#155 [04:24] <cheesiejones> okay, thanks. but hope do i find the stuff i already made?
#156 [04:24] <Lope> so if i get the email thats under my account name i can probably log in
#157 [04:24] <cheesiejones> *how
#158 [04:25] <Lope> is there a way for mojang to check for your email thats tied to your minecraft account
#159 [04:29] <Andrio> Lope and jayden_s, unfortunately you will probably need to open a ticket with Mojang then
#160 [04:29] <Lope> how do i do that
#161 [04:29] <jayden_s> damn, thats a month long queue time
#162 [04:30] <Andrio> unfortunately, yes
#163 [04:30] * BeakHere [webchat@host142-139-dynamic.252-95-r.retail.telecomitalia.it] has joined #minecrafthelp
#164 [04:30] <Andrio> Lope, go to https://help.mojang.com/customer/portal/emails/new
#165 [04:30] <Lope> thx
#166 [04:30] * Lope [webchat@host-24-112-14-41.vyvebroadband.net] has quit. (Quit: webchat.esper.net)
#167 [04:31] <BeakHere> Hey I've loggen on to my mojang account but It's not letting me download minecraft. (I migrated years ago and I haven't played it since)
#168 [04:32] <Andrio> BeakHere, what happened?
#169 [04:32] <Andrio> hm
#170 [04:32] * jayden_s [webchat@175.35.161.164] has quit. (Quit: webchat.esper.net)
#171 [04:32] <BeakHere> I don't know
#172 [04:32] <Andrio> BeakHere, what happens when you try to start the game?
#173 [04:33] <BeakHere> All i know is that i can't log onto my old mnecraft account because it's saying it doesn't exist and the account i migrated to seems to not have my minecraft anymore
#174 [04:33] <BeakHere> I can't download it
#175 [04:33] <BeakHere> It only gives me the option to buy it
#176 [04:34] <BeakHere> Yet I remember having played it on this account after i migrated
#177 [04:34] <Andrio> BeakHere, can you log in at https://account.mojang.com/ ?
#178 [04:34] <BeakHere> It was my only account it's not like i had much of a choice anyway
#179 [04:34] <BeakHere> Yep
#180 [04:36] <Andrio> BeakHere, does it show a Minecraft profile name?
#181 [04:36] * helppls [webchat@182.55.185.180] has joined #minecrafthelp
#182 [04:37] <BeakHere> Nope, it only tells me to "Redeem Gift Code or Prepaid Card", once again just letting me buy the game once again
#183 [04:37] <BeakHere> It's like i never had it
#184 [04:37] * Nadine [webchat@82-72-72-202.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#185 [04:37] <BeakHere> They must have deleted it or something idk
#186 [04:37] <BeakHere> I just want to get it back somehow
#187 [04:40] <Nadine> hi, I have a problem with my minecraft. When I click on the button play it says this The game crashed whilst initializing game
#188 [04:40] <Nadine> Error: i: Non [a-z0-9/._-] character in path of location: minecraft:items/DDG can someone help me?
#189 [04:40] * Sweglord [webchat@61-68-169-172.tpgi.com.au] has joined #minecrafthelp
#190 [04:40] <Sweglord> Hello. I get like horrible fps on minecraft and i get like 60fps on fortnite on my laptop idk whats up
#191 [04:40] <Sweglord> someone help me
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#194 [04:43] <GladWrap> After clicking play in the launcher I suddenly have to end the minecraftlauncher.exe process in order to run the game. Ending the javaw process brings me back to launcher with a crash report.
#195 [04:44] <Nadine> es i have that too!
#196 [04:44] <Nadine> yes*
#197 [04:45] <Andrio> BeakHere, if you're sure you got the email address right, you'll need to contact Mojang
#198 [04:46] <GladWrap> Started happening overnight, can't seem to think of any cause.
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#204 [04:49] <Ellie> Why is my LAN connect not working anymore?
#205 [04:50] <Ellie> it was working perfectly fine two days ago now its saying the connection has 'timed out'
#206 [04:53] <Ember99> hey how do i fix this
#207 [04:53] <Ember99> The game crashed whilst ticking entity
#208 [04:53] <Ember99> Error: java.lang.ClassCastException: java.util.Optional cannot be cast to java.lang.Integer
#209 [04:53] * Absol kicked Ember99 from #minecrafthelp (Reason: mber99 :Stop spamming)
#210 [04:58] * jasper [webchat@host-89-243-147-138.as13285.net] has joined #minecrafthelp
#211 [05:00] <jasper> I am unable to log onto my minecraft account. When I try to log in on the launcher it just says "invalid email or password". I know I'm typing in the right things though as I recently reset my password and I know the email. And the actual minecraft website does not work either. When I go to log in and press the log in button, nothing happens
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#225 [05:44] <LucisCaelum> Hi, I want to login to my old account but can't get a new password. Last time I played was when the game released and I can't login to that account! I just made a Majong account but now I have to Buy the game again and I don't want to do that
#226 [05:44] <LucisCaelum> What can I do to get back my old account?
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#230 [06:05] * natecobblestone [webchat@47-34-189-129.dhcp.mtpk.ca.charter.com] has joined #minecrafthelp
#231 [06:05] <natecobblestone> hey, can someone help me? my mc keeps crashing when loading up
#232 [06:05] <natecobblestone> https://paste.ubuntu.com/p/kmKmKp4GG5/
#233 [06:22] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
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#236 [06:32] * persona_one [webchat@b0fac0cb.bb.sky.com] has joined #minecrafthelp
#237 [06:34] <persona_one> i play minecraft daily i went to login friday invalid email address or password , i put a ticket in friday not heard anything back, no got with draw symptoms
#238 [06:46] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Quit: ZNC 1.7.4 - https://znc.in)
#239 [06:58] * WFC_Wolf [webchat@78-66-86-28-no297.tbcn.telia.com] has joined #minecrafthelp
#240 [06:58] <WFC_Wolf> Hi
#241 [06:59] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#242 [06:59] <WFC_Wolf> it wont let me log in
#243 [06:59] * Chris [webchat@80-114-78-139.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#244 [06:59] <WFC_Wolf> it says If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#245 [07:00] <WFC_Wolf> And Im Using My Mail And right Pass.
#246 [07:00] <Chris> What can I do about skins not loading? The same skins don't not want to load
#247 [07:06] * WFC_Wolf [webchat@78-66-86-28-no297.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#248 [07:09] * Wolf [webchat@78-66-86-28-no297.tbcn.telia.com] has joined #minecrafthelp
#249 [07:11] <Wolf> It Says I Have The Wrong Password or Mail But I Have Checked A Bunch of times I have it right, I have not been hacked because I could log in a day or two ago and I last changed my password 10 days ago
#250 [07:12] <Wolf> And I Have Some Important Thing Going On on my server. If Im Not Back Soon I Might lose a bit of cash
#251 [07:18] * Nattasux [webchat@p3E9D4B0A.dip0.t-ipconnect.de] has joined #minecrafthelp
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#253 [07:24] * antonio97 [webchat@62-11-3-245.dialup.tiscali.it] has joined #minecrafthelp
#254 [07:26] <antonio97> hi there! i'm having trouble whit the game, i cannot enter, cause it freeze at the last part of charging in the "mojang" screen. i followed all the instruction online: i reinstalled the game, serched for updating... al done, nothing happened. plz help!
#255 [07:39] * Wolf [webchat@78-66-86-28-no297.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#256 [07:42] * harry1 [webchat@124-149-184-203.dyn.iinet.net.au] has joined #minecrafthelp
#257 [07:43] <harry1> hello, i cant connect to my firend's LAN game
#258 [07:43] <harry1> we are using Hamachi, others have connected successfully but he and I cannot connect to each other
#259 [07:47] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
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#261 [07:48] * Jing [webchat@5e025d9e.bb.sky.com] has joined #minecrafthelp
#262 [07:49] <Jing> Hey, so I made my account when I was about 11, and so I registered under outlook.co.uk instead of outlook.com
#263 [07:50] <Jing> outlook.co.uk doesn't exist - as such I can't receive verification emails or change my security ec.
#264 [07:50] <Jing> etc.
#265 [07:50] * LoJohanMDD [webchat@37.223.23.248] has joined #minecrafthelp
#266 [07:50] <Jing> This means I can't change my email or log in on my new laptop
#267 [07:50] <Jing> help?
#268 [07:51] * LoJohanMDD [webchat@37.223.23.248] has quit. (Client Quit)
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#273 [07:54] * MobKarpouzi [webchat@adsl-189.79.107.68.tellas.gr] has joined #minecrafthelp
#274 [07:55] <MobKarpouzi> I use SKLauncher
#275 [07:55] <MobKarpouzi> And I cannot play
#276 [07:56] <MobKarpouzi> It says : "Minecraft Crash Report"
#277 [07:56] * MobKarpouzi [webchat@adsl-189.79.107.68.tellas.gr] has quit. (Client Quit)
#278 [08:01] * Nadine [webchat@82-72-72-202.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#279 [08:11] * val [webchat@93-34-239-244.ip52.fastwebnet.it] has joined #minecrafthelp
#280 [08:11] <val> I did.t mean to buy minecraft
#281 [08:11] <val> ho can i undo the paymant
#282 [08:11] <val> payment
#283 [08:11] <val> ?
#284 [08:13] * harry1 [webchat@124-149-184-203.dyn.iinet.net.au] has quit. (Quit: webchat.esper.net)
#285 [08:13] * damix [webchat@143.187.28.93.rev.sfr.net] has joined #minecrafthelp
#286 [08:13] <damix> salut je suis ici pour un probleme du compte minecraft (le probleme que je parle pas anglais) alors je achete le copte je crois ila 3 semaine est je pas pu jouer je pas gaspier d l argent plus rien mon nom sur minecraft cest damixad est en plus j arrive pas a me connecte sur mon compte minecraft sur le site
#287 [08:13] <damix> hi i'm here for a problem of the minecraft account (the problem i do not speak english) so i buy the copte i think ila 3 week is i could not play i'm not wasting money dl money anymore nothing my name on minecraft this is damixad is in addition I can not log in to my minecraft account on the site
#288 [08:14] * unmoor [webchat@114.30.199.162] has joined #minecrafthelp
#289 [08:14] <unmoor> hello
#290 [08:14] * val [webchat@93-34-239-244.ip52.fastwebnet.it] has quit. (Client Quit)
#291 [08:14] <unmoor> help me
#292 [08:14] <damix> hi
#293 [08:15] <damix> hi i'm here for a problem of the minecraft account (the problem i do not speak english) so i buy the copte i think ila 3 week is i could not play i'm not wasting money dl money anymore nothing my name on minecraft this is damixad is in addition I can not log in to my minecraft account on the site
#294 [08:15] <unmoor> hi i'm here for a problem of the minecraft account (the problem i do not speak english) so i buy the copte i think ila 3 week is i could not play i'm not wasting money dl money anymore nothing my name on minecraft this is damixad is in addition I can not log in to my minecraft account on the site
#295 [08:15] <unmoor> sorry
#296 [08:15] <unmoor> My e-mail doesn't come back. I think I've been hacked.
#297 [08:16] * antonio97 [webchat@62-11-3-245.dialup.tiscali.it] has quit. (Quit: webchat.esper.net)
#298 [08:16] <unmoor> Can you help me?
#299 [08:17] <unmoor> hey?
#300 [08:18] <damix> help
#301 [08:18] <unmoor> help me
#302 [08:18] <unmoor> plz
#303 [08:22] * Stefos [webchat@87-215-98.netrun.cytanet.com.cy] has joined #minecrafthelp
#304 [08:22] * Stefos [webchat@87-215-98.netrun.cytanet.com.cy] has quit. (Client Quit)
#305 [08:27] <damix> kelp
#306 [08:27] <damix> hi i'm here for a problem of the minecraft account (the problem i do not speak english) so i buy the copte i think ila 3 week is i could not play i'm not wasting money dl money anymore nothing my name on minecraft this is damixad is in addition I can not log in to my minecraft account on the site
#307 [08:28] * damix [webchat@143.187.28.93.rev.sfr.net] has quit. (Quit: webchat.esper.net)
#308 [08:28] * natecobblestone [webchat@47-34-189-129.dhcp.mtpk.ca.charter.com] has quit. (Quit: webchat.esper.net)
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#310 [08:32] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#311 [08:34] * gfhfghgfgfhj [webchat@ool-1826ed6e.dyn.optonline.net] has joined #minecrafthelp
#312 [08:34] <gfhfghgfgfhj> i have the minecraft game
#313 [08:34] <gfhfghgfgfhj> i downloaded it played it
#314 [08:34] <gfhfghgfgfhj> my computer crashed and cant seem to get back on my account
#315 [08:35] <gfhfghgfgfhj> i still have the card that i paid for
#316 [08:35] <gfhfghgfgfhj> i try the code again and it says its already used
#317 [08:35] <gfhfghgfgfhj> what do i do
#318 [08:36] <gfhfghgfgfhj> this is very difficult i paid alot of money and cant play the game
#319 [08:37] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Client Quit)
#320 [08:45] * Jiiake [webchat@mobile-access-bceea6-142.dhcp.inet.fi] has joined #minecrafthelp
#321 [08:47] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#322 [08:47] <Jiiake> Hello, i have owned minecraft over 7 years now. Last time i played was 2019 february. but now i logged in at it says i can only play demo mode... I logged in to minecraft.net and it says i dont own the game, pls can you guys help me.
#323 [08:49] * McGuigz [webchat@host86-152-22-248.range86-152.btcentralplus.com] has joined #minecrafthelp
#324 [08:50] <McGuigz> Hello, can anyone tell me how i can find out my own minecraft username? i havent played the game since launch and want to migrate my account to my new email address
#325 [08:51] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Quit: ZNC 1.7.4 - https://znc.in)
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#333 [09:36] * Salgu [webchat@211.222.128.158] has joined #minecrafthelp
#334 [09:36] <Salgu> how can i fix this 'io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information' error?
#335 [09:37] <Salgu> oops mistake 'io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timeout: no further information'
#336 [09:41] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
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#340 [10:00] * Ghost [webchat@165.84.226.92] has joined #minecrafthelp
#341 [10:00] <Ghost> hello?
#342 [10:01] * Ghost [webchat@165.84.226.92] has quit. (Client Quit)
#343 [10:02] * Jiiake [webchat@mobile-access-bceea6-142.dhcp.inet.fi] has quit. (Quit: webchat.esper.net)
#344 [10:10] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
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#349 [10:28] * karol7979 [webchat@31.179.232.11] has joined #minecrafthelp
#350 [10:31] <karol7979> #minecrafthelp
#351 [10:31] <karol7979> I have a problem that I can not go to all servers mninecraft and I have a minecraft premium and compatible conversions I was preparing solutions but I was not able to find it
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#357 [11:03] * CykaBlyat69 [webchat@cpe-24-31-242-112.kc.res.rr.com] has joined #minecrafthelp
#358 [11:03] <CykaBlyat69> Hello
#359 [11:03] <CykaBlyat69> I just got back into minecraft and was redeeming my Minecraft bedrock edition and it says it was already redeemed
#360 [11:05] * DJTJ430 [webchat@ool-457f29ff.dyn.optonline.net] has joined #minecrafthelp
#361 [11:05] <CykaBlyat69> I know for a fact that I did not redeem that code
#362 [11:05] <CykaBlyat69> So I am looking to have a new code
#363 [11:05] <DJTJ430> I have a problem, i accedentally uninstalled minecraft for windows 10 and lost my world, i was wondering if anyone knows how to get it back
#364 [11:07] * ayasmith [webchat@212.251.121.160.dsl.dyn.forthnet.gr] has joined #minecrafthelp
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#366 [11:07] * MikezuGe [webchat@84-230-1-10.elisa-mobile.fi] has left #minecrafthelp
#367 [11:08] <ayasmith> my account its old and i dont remember the password i want to recover it in new email
#368 [11:08] * KingMRool [webchat@dslb-084-063-140-112.084.063.pools.vodafone-ip.de] has joined #minecrafthelp
#369 [11:09] <KingMRool> Hello. I downloaded Minecraft and i have a problem with the launcher. There is coming : "minecraft could not load launcher core" when i try to open the launcher. I uninstaled it, tried another alternative launcher, but the message stays the same. It would be cool, if somebody can help me fix this problem. sincerely
#370 [11:13] <KingMRool> launcher message: minecraft could not load launcher core from C: Programfilesx86....\ laucher.dll LoadErrorNotPresent.
#371 [11:14] * Roger_ [webchat@dup-201-111-72-214.prod-dial.com.mx] has joined #minecrafthelp
#372 [11:14] <KingMRool> and the next window is: unable to start the minecraft runtime environment. this is most likely by a corruption. please try to uninstall minecraft
#373 [11:14] * ayasmith [webchat@212.251.121.160.dsl.dyn.forthnet.gr] has quit. (Quit: webchat.esper.net)
#374 [11:14] <Roger_> Hey guys! When I start Minecraft: Java Edition it crashes and says that my driver doesn't support OpenGL. But when I open Minecraft: Bedrock edition it runs perfectly.
#375 [11:14] <Roger_> So what is happening here? 🤔
#376 [11:14] * KingMRool [webchat@dslb-084-063-140-112.084.063.pools.vodafone-ip.de] has quit. (Quit: webchat.esper.net)
#377 [11:15] * Galaxy_3Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Quit: ZNC 1.7.4 - https://znc.in)
#378 [11:16] * Clerza [webchat@reverse.completel.net] has joined #minecrafthelp
#379 [11:17] <Clerza> Hello, I am having issues trying to log into my mojang / minecraft account. Can someone help me please? My case is probably different to other player's having the same issue, which is why I am trying to get your support
#380 [11:17] * qwerty323232 [webchat@cpc109801-linc13-2-0-cust354.12-1.cable.virginm.net] has joined #minecrafthelp
#381 [11:18] <Clerza> Hi
#382 [11:18] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#383 [11:18] <qwerty323232> i need my password resending to me when i request it to be sent i get nothing
#384 [11:18] <qwerty323232> not even in junk mail or anything
#385 [11:19] <Clerza> I tried to contact support like a week ago but they haven't repleid, not in junk email either
#386 [11:19] <qwerty323232> this is stupid i cant even log into the account i paid for
#387 [11:19] <Clerza> qwerty maybe you have the wrong registred email address
#388 [11:20] <qwerty323232> nah because it askes me to put it in ill try others though to check
#389 [11:20] <Clerza> probably
#390 [11:20] <Clerza> search mojang in your emails to see if it's the right one
#391 [11:21] <Clerza> my email and pass were chanegd to random characters and now I lost my login information
#392 [11:21] <Clerza> idk what to do
#393 [11:24] * Rakkae [webchat@5-231-156-170.ktk-ip.de] has joined #minecrafthelp
#394 [11:24] * Roger_ [webchat@dup-201-111-72-214.prod-dial.com.mx] has quit. (Quit: webchat.esper.net)
#395 [11:24] <qwerty323232> ive looked
#396 [11:24] <qwerty323232> and i dont get an email on any of my accounts
#397 [11:24] <Rakkae> hey, cant login into the launcher, even tho everything is correct
#398 [11:25] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
#399 [11:25] <Clerza> rakkae samt
#400 [11:25] <Clerza> same
#401 [11:25] <Clerza> it doesn't say anything
#402 [11:25] <Rakkae> it says invalid password or username for me
#403 [11:26] <Rakkae> but everything is correct
#404 [11:26] <Clerza> qwerty then it's probably not the email you used for registering
#405 [11:26] * Apollo [webchat@c-69-141-186-175.hsd1.nj.comcast.net] has joined #minecrafthelp
#406 [11:27] <Clerza> is any helper on atm
#407 [11:27] <Rakkae> there are a few
#408 [11:28] <Rakkae> top right corner u can click
#409 [11:28] <Clerza> ah ok
#410 [11:29] * Apollo [webchat@c-69-141-186-175.hsd1.nj.comcast.net] has quit. (Client Quit)
#411 [11:29] <Rakkae> i just wanna mine
#412 [11:29] <Rakkae> :D
#413 [11:32] * TejpKlumpen [webchat@c-a8b7e355.09-141-73746f61.cust.ownit.se] has joined #minecrafthelp
#414 [11:32] <TejpKlumpen> Hello
#415 [11:32] * Clerza [webchat@reverse.completel.net] has quit. (Quit: webchat.esper.net)
#416 [11:32] <TejpKlumpen> ´Can anyone help me with migration
#417 [11:32] * Brother [webchat@c-73-3-97-121.hsd1.ut.comcast.net] has joined #minecrafthelp
#418 [11:33] <Brother> helo!
#419 [11:33] <Brother> help!!!
#420 [11:33] <Brother> I changed my brothers accout name and i need your HELP!
#421 [11:34] * MonsterHunter [webchat@5-14-217-84.residential.rdsnet.ro] has joined #minecrafthelp
#422 [11:34] <Brother> hello?
#423 [11:34] <MonsterHunter> Hi
#424 [11:34] <Brother> r u someone who helps, or someone in need of help?
#425 [11:35] * requesthelp [webchat@reverse.completel.net] has joined #minecrafthelp
#426 [11:35] <MonsterHunter> Someone who needs help
#427 [11:35] <Brother> me 2
#428 [11:35] <requesthelp> i do
#429 [11:35] <Rakkae> all helpers afk
#430 [11:35] <MonsterHunter> I can't log in
#431 [11:35] <MonsterHunter> Are the helpers here???
#432 [11:36] <Rakkae> no
#433 [11:36] * TejpKlumpen [webchat@c-a8b7e355.09-141-73746f61.cust.ownit.se] has quit. (Client Quit)
#434 [11:36] <MonsterHunter> AHHH
#435 [11:36] <Brother> r u they on a lunch break or something????
#436 [11:36] <MonsterHunter> I am trying soooooo many times to just log in
#437 [11:36] <Rakkae> they play minecraft right now
#438 [11:36] <MonsterHunter> I wanna log in to play
#439 [11:36] <MonsterHunter> AND I CAN'T
#440 [11:36] * Brother [webchat@c-73-3-97-121.hsd1.ut.comcast.net] has quit. (Client Quit)
#441 [11:37] <Rakkae> thats why we all are here
#442 [11:37] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#443 [11:39] <MonsterHunter> why i this called help chat if no-one is helping??
#444 [11:39] <MonsterHunter> *is
#445 [11:39] * CykaBlyat69 [webchat@cpe-24-31-242-112.kc.res.rr.com] has quit. (Quit: webchat.esper.net)
#446 [11:39] * Brother [webchat@c-73-3-97-121.hsd1.ut.comcast.net] has joined #minecrafthelp
#447 [11:40] <Brother> I changed my brothers account name, and I need it back, so . . . .
#448 [11:40] * Rasiek [webchat@252.82.24.93.rev.sfr.net] has joined #minecrafthelp
#449 [11:40] <Brother> HEL:P!!!
#450 [11:40] <Rasiek> Hi folks
#451 [11:40] <Brother> hey
#452 [11:41] <Brother> ik they r afk
#453 [11:41] <Rasiek> Does anyone know if consogame.com is trustable? They sell games one third the price
#454 [11:41] <Rakkae> I DONG PHING SO
#455 [11:42] <Brother> dont trust it
#456 [11:42] <Rasiek> A friend wants to join, I want to know if Mojang has a deal with these guys or if it's hacked accounts
#457 [11:42] <Rakkae> just buy original copy
#458 [11:42] <Brother> btw, HELP,
#459 [11:43] <Rakkae> HELP
#460 [11:43] <Rakkae> HELP
#461 [11:43] <Rakkae> HEEEEEEEEEEEEEEEEEEEEEEEEEEELP
#462 [11:45] <Brother> HELP HELP HELP HELP HELP HELP HELP HELP HELP
#463 [11:46] <Brother> PLEASE HELP IF THE HELPERS ARE ON HERE
#464 [11:48] * Kyoel96 [webchat@modemcable105.132-131-66.mc.videotron.ca] has joined #minecrafthelp
#465 [11:49] * qwerty323232 [webchat@cpc109801-linc13-2-0-cust354.12-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#466 [11:49] <Kyoel96> Hi, is there's any fix for that yet " Sorry! Make sure you're online and try again " i've already tried changing file na,e Channel to beta, DNS change , reinstalling, restarting, contacting my internet.. nothing work
#467 [11:49] * Marcel [webchat@dslb-084-063-140-112.084.063.pools.vodafone-ip.de] has joined #minecrafthelp
#468 [11:51] <Marcel> Hello!? Is someone there? I have a problem with the minecraft launcher.
#469 [11:53] * Krysek [webchat@host109-156-251-134.range109-156.btcentralplus.com] has joined #minecrafthelp
#470 [11:53] <Brother> why is there no operators!!!!!
#471 [11:53] * Krysek [webchat@host109-156-251-134.range109-156.btcentralplus.com] has quit. (Client Quit)
#472 [11:54] * Brother [webchat@c-73-3-97-121.hsd1.ut.comcast.net] has quit. (Quit: webchat.esper.net)
#473 [11:55] <Marcel> maybe to many people who need help. i dont know.
#474 [11:55] * sean [webchat@66.140.196.161] has joined #minecrafthelp
#475 [11:55] * luckypj22 [webchat@cpe-173-174-120-92.austin.res.rr.com] has joined #minecrafthelp
#476 [11:56] <requesthelp> this place is a scam ;-;
#477 [11:56] <luckypj22> crashes evrey time i try to lanch it
#478 [11:57] <Rakkae> Please be patient while waiting, or check back in a few hours.
#479 [11:57] <Marcel> how do you mean a scam? Isnt this site a minecraft support channel?
#480 [11:57] <sean> hello minecraft help. i am trying to migrate my purchase of minecraft from way back in 2012. i have my transaction id, i've made a new mojang account. but idk where to go from here
#481 [11:57] <luckypj22> plz
#482 [11:57] <Rakkae> Nobody's answering? We are volunteer-run and our helpers have real-life responsbilities as well. Please be patient while waiting, or check back in a few hours.
#483 [11:58] <requesthelp> ok ok fine. but i've been waiting for one week by email.
#484 [11:58] <Marcel> can i close this window and get an answer to my question i made?
#485 [11:58] <Marcel> via email?
#486 [11:59] <sean> how yall doin
#487 [11:59] <luckypj22> guicc
#488 [11:59] <luckypj22> gucci
#489 [11:59] <Marcel> its ok. if my minecraft launcher runs i would feel better.
#490 [11:59] <requesthelp> yes, they haven't replied (mojang support). idk if it's normal. How long they usually take for that. But it should have been quick as added the transaction ID.
#491 [11:59] * Brother [webchat@c-73-3-97-121.hsd1.ut.comcast.net] has joined #minecrafthelp
#492 [11:59] <Brother> HELP
#493 [12:01] <sean> i just want to be able to download the game i bought a few years ago
#494 [12:01] * tr0l24 [webchat@cpc90408-cove15-2-0-cust225.3-1.cable.virginm.net] has joined #minecrafthelp
#495 [12:01] <sean> i do not feel that it is ok to be so punished simply for not keeping up to date with how mojang organizes their user account systems
#496 [12:01] * luckypj22 [webchat@cpe-173-174-120-92.austin.res.rr.com] has quit. (Quit: webchat.esper.net)
#497 [12:02] <tr0l24> Hello, How can i migrate my minecraft for windows 10 to minecraft java edition ?
#498 [12:03] <Brother> Help! i need somebody HELP!
#499 [12:03] <Marcel> do you also have launcher problems with not finding the dll and minecraft cannot open the minecraft environment?
#500 [12:03] <sean> we are all alone in here
#501 [12:03] <sean> notch does not care
#502 [12:03] <sean> @notch why have u forsaken us
#503 [12:04] <Marcel> hmm maybe also write the minecraft support via email and then you can turn off this chat. i did it also but i want it now xD but i can wait if i have to
#504 [12:05] * Rakkae [webchat@5-231-156-170.ktk-ip.de] has quit. (Quit: webchat.esper.net)
#505 [12:06] <sean> i wrote them and it said "we are currently checking emails received on june 29"
#506 [12:06] <sean> so. don't have much hope there
#507 [12:06] <Marcel> ooh damn
#508 [12:07] * aV [webchat@c-174-54-105-16.hsd1.pa.comcast.net] has joined #minecrafthelp
#509 [12:09] * billy4299 [webchat@90.240.103.237] has joined #minecrafthelp
#510 [12:09] <aV> Hi, I have been having an issue with minecraft Java edition for the past week or so. In a singleplayer world (tried in multiple worlds) i will occasionally get lag like on a server, where blocks unbreak, along with rubberbanding. Can't seem to figure out the cause for this.
#511 [12:10] <Brother> bro they r afk
#512 [12:10] <requesthelp> has anyone been able to reach any f them
#513 [12:12] * aV [webchat@c-174-54-105-16.hsd1.pa.comcast.net] has quit. (Client Quit)
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#515 [12:14] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has quit. (Quit: ZNC 1.7.4 - https://znc.in)
#516 [12:14] * Kyoel96 [webchat@modemcable105.132-131-66.mc.videotron.ca] has quit. (Quit: webchat.esper.net)
#517 [12:15] * colby_maxwell [webchat@108-247-189-17.lightspeed.fyvlar.sbcglobal.net] has joined #minecrafthelp
#518 [12:16] <sean> their support site is cyclical garbage
#519 [12:17] <sean> this platform requests your patience
#520 [12:17] <sean> and is a microsoft product run off volunteer work
#521 [12:17] <sean> shame on you notch
#522 [12:18] <sean> wtf does "choose to import your Minecraft account instead" mean
#523 [12:19] <Brother> BRO
#524 [12:20] <sean> if you click "forgot your username?" you are provided with an email contact form that requires you ingest your username
#525 [12:21] <sean> "You've filled out all the required information, well done! Now if there actually is an account matching the e-mail address and username that you entered you will receive a reset e-mail to that address."
#526 [12:21] <sean> do yall know how big an "if" that is
#527 [12:22] <sean> why tf are there so many big ifs and confusing pratfalls for a seemingly straightforward task
#528 [12:22] <sean> i ain't just gonna re-buy the game cuz yall haven't built an effective system
#529 [12:26] <Marcel> do i need to uninstall or close antivirus to play minecraft? does somebody know?
#530 [12:29] <colby_maxwell> I have the unable to save download error I have no anti virus or bytefence
#531 [12:31] * _123DMWM [~123DMWM@204.44.116.105] has joined #minecrafthelp
#532 [12:31] <Marcel> ok
#533 [12:37] * Myklen [webchat@228.5.242.83.cust.kband.no] has joined #minecrafthelp
#534 [12:37] <Myklen> could you please help me with this issue
#535 [12:37] <Myklen> ?
#536 [12:37] <Myklen> io.netty.abstractchannel$annotatedconnectexception connection timed out no further information realm
#537 [12:37] * Absol kicked Myklen from #minecrafthelp (Reason: yklen :Stop spamming)
#538 [12:38] * Myklen [webchat@228.5.242.83.cust.kband.no] has joined #minecrafthelp
#539 [12:38] <Myklen> can you help me with this issue?
#540 [12:38] <Myklen> io.netty.abstractchannel$annotatedconnectexception connection timed out no further information realm
#541 [12:40] <sean> i hate minecraft now
#542 [12:40] <Marcel> i thought i just buy it and am able to play. but so much work to do for it still
#543 [12:41] <Marcel> and no fast support
#544 [12:41] <Myklen> true
#545 [12:42] <Marcel> and no help in google what to do for my thing
#546 [12:43] <Myklen> i dont now, hate these minecraft problems
#547 [12:44] * eatman [webchat@205.197.219.67] has joined #minecrafthelp
#548 [12:45] <eatman> Unable to save download error. I already removed all incompatible software
#549 [12:45] <eatman> anyone online who knows what they are doing wanna help me out?
#550 [12:46] <sean> i have resigned myself to purchase the game again for nintendo switch
#551 [12:46] <sean> you win, notch. i hate you
#552 [12:47] <sean> but wtf happens when even after i buy the game AGAIN it doesn't work right
#553 [12:47] <eatman> what error do you get
#554 [12:47] * Cagada [webchat@dup-201-111-35-3.prod-dial.com.mx] has joined #minecrafthelp
#555 [12:47] <sean> oh i don't get an error. i can't even download the game
#556 [12:47] <sean> because i bought it in 2012
#557 [12:47] <eatman> cagada help me
#558 [12:47] <eatman> that sucks
#559 [12:47] <eatman> just buy it again and make a different account
#560 [12:48] <sean> right lol
#561 [12:48] <sean> Just Buy It Again
#562 [12:48] <Cagada> What's the problem?
#563 [12:48] <Myklen> io.netty.abstractchannel$annotatedconnectexception connection timed out no further information realm
#564 [12:48] <Myklen> this i mine
#565 [12:48] <eatman> Unable to save download error. I already removed all incompatible software
#566 [12:49] * Cagada [webchat@dup-201-111-35-3.prod-dial.com.mx] has quit. (Client Quit)
#567 [12:49] * FirestoneXL [webchat@ip1f10ff18.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#568 [12:50] <eatman> can you help mister firestone?
#569 [12:50] * Myklen [webchat@228.5.242.83.cust.kband.no] has quit. (Quit: webchat.esper.net)
#570 [12:50] * Myklen [webchat@228.5.242.83.cust.kband.no] has joined #minecrafthelp
#571 [12:51] <Myklen> can someone help me with this issue?
#572 [12:51] <Myklen> io.netty.abstractchannel$annotatedconnectexception connection timed out no further information realm
#573 [12:52] <eatman> This is the generic error message when trying to connect to a server that isn't available from your end
#574 [12:52] <Myklen> yeah, but what can i do?
#575 [12:54] <eatman> If the server is hosted by you or a friend, or if you can contact the server owner. Have them reset the server.
#576 [12:54] <Myklen> okay, i'll try
#577 [12:54] <Myklen> same thing for a realm?
#578 [12:54] <eatman> alright good luck
#579 [12:54] <eatman> probably im not sure
#580 [12:55] <Myklen> what is there to loose?
#581 [12:55] <eatman> i just googled it and found this page because it sounded familar
#582 [12:55] <eatman> https://bugs.mojang.com/browse/MC-120362
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#584 [12:56] * No2ody [webchat@87.109.185.87] has joined #minecrafthelp
#585 [12:56] <No2ody> um
#586 [12:56] <No2ody> hello
#587 [12:56] <No2ody> my mc crashes when i join a server, solutions?
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#589 [12:58] * paerole [webchat@47.55.118.212] has joined #minecrafthelp
#590 [13:01] <paerole> Hello, I bought and played Minecraft a very long time ago (shortly after launch) and I haven't played for quite some time. I am trying to access my account and am having no luck. I tried all the troubleshooting guides that were listed with migration/login/password reset issues but still having problems. I wasn't sure if I had migrated but can confi
#591 [13:01] <paerole> rm that I definitely did, I have received a confirmation of migration from Feb 26, 2018 to the e-mail address I would have expected. That being said, when I try to use the password reset option, I never receive the e-mail and I have waited for along time, and I also check junk mail but there's nothing
#592 [13:01] * bettan [webchat@h-98-128-166-166.NA.cust.bahnhof.se] has joined #minecrafthelp
#593 [13:01] <bettan> Hello
#594 [13:01] * Myklen [webchat@228.5.242.83.cust.kband.no] has quit. (Quit: webchat.esper.net)
#595 [13:01] <paerole> Hello
#596 [13:02] <bettan> i cant log into any acount i have
#597 [13:02] * Otto_Partzzz [webchat@24-176-3-75.dhcp.klmz.mi.charter.com] has joined #minecrafthelp
#598 [13:02] <bettan> ive tried 3
#599 [13:02] <bettan> and i got in once
#600 [13:03] <bettan> but then i couldent join my friends modded server
#601 [13:03] <bettan> it said something about an autenticator
#602 [13:03] <Otto_Partzzz> I was wondering if I still have to buy Minecraft for my laptop even though I already have it on my phone
#603 [13:03] <bettan> yes Otto
#604 [13:04] <Otto_Partzzz> oh
#605 [13:04] <bettan> its minecraft pe on phone
#606 [13:04] * Rakkae [webchat@5-231-156-170.ktk-ip.de] has joined #minecrafthelp
#607 [13:05] * kashike [kashike@is.sleeping.in.the.kingdom.of.kandarin.xyz] has quit. (Ping timeout: 206 seconds)
#608 [13:05] <Rakkae> still no helpers here?
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#611 [13:07] <paerole> I mean I guess the problem is I wanted to come back after a long time, but I am quickly losing interest, the support ticket I issued says they are still working on tickets from June...
#612 [13:07] <paerole> why is support so slow
#613 [13:07] * Islam [webchat@host-197.60.75.18.tedata.net] has joined #minecrafthelp
#614 [13:08] <Islam> hi
#615 [13:08] <Islam> my account login faild
#616 [13:08] <Islam> Yesterday I was playing the account and today I want to forget the password but I did not get a message in Gmail and I did not have a transaction ID because the old account which is mouhebbenabdallah@outlook.fr hacked
#617 [13:08] <aV> still no help around?
#618 [13:08] * Alberto [webchat@169.21.23.95.dynamic.jazztel.es] has joined #minecrafthelp
#619 [13:08] <Alberto> hola
#620 [13:09] <Islam> YES
#621 [13:09] <Islam> NI HELP
#622 [13:09] <Alberto> alguien me ayuda ? i need help with my account
#623 [13:09] <Islam> no help
#624 [13:09] <Alberto> where u from ?
#625 [13:10] <Islam> EGYpt
#626 [13:11] <GreyVulpine> For account issues, please file a support ticket using: https://help.mojang.com/customer/portal/emails/new
#627 [13:12] <Rakkae> GreyVulpine ?
#628 [13:12] <Rakkae> i have login issues
#629 [13:12] <GreyVulpine> Yes?
#630 [13:12] * requesthelp [webchat@reverse.completel.net] has quit. (Quit: webchat.esper.net)
#631 [13:12] <GreyVulpine> Do elaborate
#632 [13:12] <Islam> I worked the evidence
#633 [13:12] * DutchScrap [webchat@i42219.upc-i.chello.nl] has joined #minecrafthelp
#634 [13:13] * kashike [kashike@is.sleeping.in.the.kingdom.of.kandarin.xyz] has joined #minecrafthelp
#635 [13:13] <Rakkae> i just created my account about 3 hours ago, downloaded the launcher but it says my username or password is incorrect
#636 [13:13] <Rakkae> even tho its 1000% correct
#637 [13:13] <GreyVulpine> Rakkae - Try logging in with another device.
#638 [13:13] <GreyVulpine> Rakkae - Got a phone or a second computer?
#639 [13:14] <DutchScrap> Hi, my daughter losta world, but it is still in the saves folder. Can I restore the game?
#640 [13:14] <Rakkae> yea i logged in with my phone on the website to purchase the game because it didnt work on my computer browser
#641 [13:15] <GreyVulpine> Rakkae - Ever pirated minecraft?
#642 [13:15] <Islam> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#643 [13:15] <Islam> ؟
#644 [13:16] <Rakkae> No, i just downloaded the launcher from a 3rd party site, a german computer magazine site because as i said couldnt login into the minecraft.net website
#645 [13:16] * paerole [webchat@47.55.118.212] has quit. (Quit: webchat.esper.net)
#646 [13:16] <GreyVulpine> Rakkae - Head to your start menu, in the search bar, type in: notepad and do not press enter. Instead, right-click on the notepad search result and choose Run as Administrator. Let me know when you have notepad open.
#647 [13:17] * billy4299 [webchat@90.240.103.237] has quit. (Quit: webchat.esper.net)
#648 [13:17] * Mathews411 [webchat@S0106fcecda42dc92.ed.shawcable.net] has joined #minecrafthelp
#649 [13:17] <Rakkae> yea got it
#650 [13:17] <GreyVulpine> Rakkae Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#651 [13:18] <Rakkae> done
#652 [13:18] * DJTJ430 [webchat@ool-457f29ff.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#653 [13:18] <GreyVulpine> Copy the entire contents of the file. Go to http://paste.ubuntu.com and paste it there, give us the URL to the page after you submit it
#654 [13:18] <Mathews411> Hey guys, I seem to be in a weird situation. I bought Minecraft back in 2010, and stopped playing around 2014. I tried to sign back into my account, but none of my information is valid anymore. I see I got an email back in 2018 that my account was migrated to a mojang account, but none of the password reset stuff goes to my email :/. IS there a pos
#655 [13:18] <Mathews411> sibility someone was able to link my old legacy account with their mojang account?
#656 [13:19] <GreyVulpine> Mathews411 - Are you asking if it's possible to?
#657 [13:20] <Islam> My banded
#658 [13:20] <Mathews411> Yeah. Like I understand that they would need my legacy accounts password as well. If so, I am guessing my chances of recovering my original purchase are close to 0?
#659 [13:20] <Islam> ?
#660 [13:20] <Islam> %systemroot%\system32\drivers\etc\hosts
#661 [13:20] * Absol kicked Islam from #minecrafthelp (Reason: slam :Stop spamming)
#662 [13:20] <Rakkae> i send you via DM GreyVulpine
#663 [13:21] <GreyVulpine> Mathews411 - Eh, send in a ticket to Mojang Support. Perhaps they can help you recover it
#664 [13:21] <GreyVulpine> https://help.mojang.com/customer/portal/emails/new
#665 [13:21] <Mathews411> Ah gotcha. Just submitted a ticket now. It will likely take some time before they can get to it :/
#666 [13:21] * Blawsh [webchat@c-67-163-175-65.hsd1.wv.comcast.net] has joined #minecrafthelp
#667 [13:21] <GreyVulpine> Mathews411 - Yeah...
#668 [13:21] <Alberto> hola
#669 [13:21] * DutchScrap [webchat@i42219.upc-i.chello.nl] has quit. (Quit: webchat.esper.net)
#670 [13:22] <Blawsh> wait'
#671 [13:22] <Blawsh> I purchase the "Blawsh" account a while back. A few months ago I purchased the "Alamare" ( "BlawshX" ) account from somebody in my school. I recently changed my email to "blawshplays@gmail.com" on both of those accounts, leading to only having access to 1 of those accounts which is "Blawsh". I would be more than happy if you changed the email of
#672 [13:22] <Blawsh> "Alamare" ( "BlawshX ) to "mineriablawsh@gmail.com" since I paid for both accounts. Thank you for taking the time to read this. ( As you can see in the photo below the account(s) have had the same skin at one point and very similar name. )
#673 [13:22] <Blawsh> oh
#674 [13:22] <Blawsh> oof
#675 [13:22] <Mathews411> Oh well. Thanks for the help! Just wanted to check and make sure if there is anything else I could do
#676 [13:22] <Blawsh> mathews do u work for mojang
#677 [13:23] <GreyVulpine> Blawsh - Nobody here works for Mojang
#678 [13:23] <Rakkae> GreyVulpine you got it?
#679 [13:23] <Blawsh> oh fuck
#680 [13:23] <Absol> Blawsh: Please keep it civil
#681 [13:23] <GreyVulpine> Rakkae - Yeah. Are you using a VPN?
#682 [13:23] <Rakkae> Nope
#683 [13:24] * Blawsh [webchat@c-67-163-175-65.hsd1.wv.comcast.net] has quit. (Client Quit)
#684 [13:24] * DutchScrap [webchat@i42219.upc-i.chello.nl] has joined #minecrafthelp
#685 [13:24] * xd_2K [webchat@188.148.57.196] has joined #minecrafthelp
#686 [13:24] <GreyVulpine> Rakkae - Hmm
#687 [13:25] <DutchScrap> Hi, my connection just dropped. Anyway, my daughter cannot see her created world anymore, but it is still in the saves folder.
#688 [13:25] * Julian3 [webchat@45-20-124-219.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#689 [13:25] <DutchScrap> How can I restore the world?
#690 [13:26] <Rakkae> on the website its like that the login button has no function. it doesnt even say that the password or username is incorrect, its just like that nothing happens when i press login
#691 [13:26] <Alberto> Hi, my name is Alberto I bought minecraft on 03/08/2012 17:58, I want to play but he doesn't let me, it's like he wasn't registered
#692 [13:26] <Julian3> ?
#693 [13:26] <Alberto> julian amigo ayudame
#694 [13:26] * Julian3 [webchat@45-20-124-219.lightspeed.miamfl.sbcglobal.net] has quit. (Client Quit)
#695 [13:26] <xd_2K> when i click start there comes up a pop up that says that its unable to extract the native files
#696 [13:27] <Rakkae> the security captcha shows up, i do it and then nothing happens
#697 [13:28] <GreyVulpine> Rakkae - Try it with a different browser?
#698 [13:28] <Alberto> Hi, my name is Alberto I bought minecraft on 03/08/2012 17:58, I want to play but he doesn't let me, it's like he wasn't registered
#699 [13:28] * Cat [webchat@vpn00240.saleyesterday.com] has joined #minecrafthelp
#700 [13:28] <GreyVulpine> Alberto - File a support ticket through: https://help.mojang.com/customer/portal/emails/new
#701 [13:28] <Alberto> okay thanks
#702 [13:29] <Rakkae> GreyVulpine i tried everything... just works on my phone. but that doesnt solve the problem that i cannot log into the launcher..
#703 [13:29] * tornadodennis [webchat@99-44-176-176.lightspeed.gdrpmi.sbcglobal.net] has joined #minecrafthelp
#704 [13:29] <tornadodennis> Hi?
#705 [13:29] * _123DMWM [~123DMWM@204.44.116.105] has quit. (Quit: When does the narwhal bacon?)
#706 [13:30] <Cat> So I ve been trying to log in to minecraft.net for the past 3 days and everytime I click the log in button, nothing happens
#707 [13:30] * BLutoofy [webchat@216.68.227.89] has joined #minecrafthelp
#708 [13:30] * tornadodennis [webchat@99-44-176-176.lightspeed.gdrpmi.sbcglobal.net] has quit. (Client Quit)
#709 [13:30] <Rakkae> @cat same for me
#710 [13:30] <BLutoofy> Hey, I have an invite code for a realm from a friend, but I can't for the life of me figure out where to put it in.
#711 [13:30] <BLutoofy> I have Minecraft, not the Java version, if that means anything.
#712 [13:30] * Marcel [webchat@dslb-084-063-140-112.084.063.pools.vodafone-ip.de] has quit. (Quit: webchat.esper.net)
#713 [13:31] <BLutoofy> 1.14.4 version
#714 [13:31] <Cat> yea I tried looking for answers everywhere and cant find anything but contact support which I have but they are backed up from June
#715 [13:32] <Rakkae> Cat login in there on my phone works fine, but not on the computer.
#716 [13:32] <Cat> Sad thing is I just made my account too
#717 [13:32] <GreyVulpine> Rakkae - Security software perhaps blocking it?
#718 [13:33] <Rakkae> no. mojang.com works fine for me tho
#719 [13:33] <GreyVulpine> Rakkae - The usual suspects for these sorts of connection issues is security software, VPN, and malware
#720 [13:33] <Rakkae> im using the avira...
#721 [13:34] <Cat> oh maybe, let me try turning them off for a sec
#722 [13:34] <Cat> yea I have avast
#723 [13:34] * Cat [webchat@vpn00240.saleyesterday.com] has quit. (Quit: webchat.esper.net)
#724 [13:34] <Rakkae> this would be the first game which gets blocked in 10 years. i dont think so
#725 [13:37] <Rakkae> GreyVulpine where can i download the launcher except on minecraft.net
#726 [13:37] <Rakkae> maybe the launcher from thisd 3rd party website is bugged
#727 [13:37] <sean> how can microsoft do this
#728 [13:37] * willa [webchat@184-102-125-113.cltn.qwest.net] has joined #minecrafthelp
#729 [13:37] <willa> can i refund minecraft on windows
#730 [13:38] <GreyVulpine> Rakkae - Really only one place. http://www.minecraft.net/download or your mojang account page also has the download link
#731 [13:38] <GreyVulpine> willa - https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#732 [13:39] <Rakkae> still doesnt work
#733 [13:39] <Rakkae> im starting to get pissed
#734 [13:39] <Absol> Rakkae: Please keep it civil
#735 [13:39] <sean> notch has abandoned us
#736 [13:40] <sean> microsoft would rather u just buy the game again
#737 [13:40] * Kusatagi [webchat@cpe-76-187-247-86.tx.res.rr.com] has joined #minecrafthelp
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#739 [13:40] <BLutoofy> Any advice on joining a realm with the invite code on standard Minecraft, not Java Minecraft?
#740 [13:42] <sean> why does microsoft utilize volunteers for support staff
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#742 [13:42] <sean> this isn't a community operation. it;s the biggest game in the world
#743 [13:42] <Rakkae> no thats fortnite
#744 [13:42] <sean> ok fair
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#746 [13:42] <Rakkae> GreyVulpine no other ideas?
#747 [13:43] <BLutoofy> Why did Sean get his question asked before mine? :(
#748 [13:43] <GreyVulpine> Rakkae - I don't really have any ideas right now.
#749 [13:43] <GreyVulpine> Rakkae - Stick around, see if we've got another helper with something else you can try.
#750 [13:44] <sean> how do yall even keep track of people's questions
#751 [13:44] <GreyVulpine> We don't
#752 [13:44] <sean> lol nice
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#754 [13:45] <BLutoofy> That's 2 for sean, now :P
#755 [13:46] <sean> i am king of questions
#756 [13:46] <DutchScrap> Right :)
#757 [13:47] <sean> as difficult as this process has been, the community present in this irc is very nice
#758 [13:47] <BLutoofy> I suspect the answer to my question is that you can't do it, lol
#759 [13:47] * crazyrock888 [webchat@p54A037D9.dip0.t-ipconnect.de] has joined #minecrafthelp
#760 [13:47] <sean> why do they want to sell so many copies of minecraft
#761 [13:48] <Rakkae> i guess i have to refund then
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#763 [13:49] <DutchScrap> OK, while waiting I tried fixing my daughters game, no luck yet
#764 [13:49] <DutchScrap> She does not see the world in the list, but the world is there in the save folder
#765 [13:50] <DutchScrap> I presume I can restore/recover that?
#766 [13:51] * iurirolho [webchat@a79-169-12-17.cpe.netcabo.pt] has joined #minecrafthelp
#767 [13:51] <GreyHound> Hello, I have been having an issue with minecraft for sometime now and was hoping of finding help for a solution. I can't seem to login in on both the launcher and the website for minecraft, but with the same information I can do so on mojang, or if I try to login in on the webiste from another device like my smartphone I can do so no problem. I ha
#768 [13:51] <GreyHound> ve tried redownloading the launcher after scrubbing my computer clean of anything minecraft and have tried reseting the passwords many times, also after waiting an hour.
#769 [13:51] <sean> uh oh
#770 [13:51] <sean> grey hound i am sorry you have typed so much
#771 [13:52] <GreyHound> ok sorry
#772 [13:52] <sean> no no
#773 [13:52] * Spoorloos [webchat@ip4da8ba3d.direct-adsl.nl] has joined #minecrafthelp
#774 [13:52] <sean> it's ok
#775 [13:52] <Spoorloos> hello
#776 [13:53] <Rakkae> GreyHound got the same problem. they cant help u on that one. i just refunded my game
#777 [13:53] <Spoorloos> Hey i can't login into minecraft
#778 [13:53] <GreyHound> darnit, so i need to get a refund for my 2012 purchase lol
#779 [13:53] <DutchScrap> I can login but I lost my game
#780 [13:53] <Spoorloos> I get this error: Any Minecraft account created after Fall 2012, or one that has been migrated from the old account format is located on a Mojang account, and logs in with its email address. An older Minecraft account that has not yet been migrated uses the username to login.
#781 [13:53] <Rakkae> GreyHound well that wont work.
#782 [13:54] * marcusaerbo [webchat@83-88-66-83-cable.dk.customer.tdc.net] has joined #minecrafthelp
#783 [13:54] <marcusaerbo> Please i really need you help
#784 [13:54] <Rakkae> Spoorloos everyone got that error, mojang is scamming people
#785 [13:54] * Rakkae [webchat@5-231-156-170.ktk-ip.de] has quit. (Quit: webchat.esper.net)
#786 [13:55] <iurirolho> hello, is global unlocks using a percent system via donations that then rewards all users with goodies allowed, i tough of using paid ranks a good idea but then read the agreement, so instead i tough maybe that way will be good enough and rewards all players toughs?
#787 [13:55] <BLutoofy> Having issues joining a realm with the invite code. any advice? It tries to launch Minecraft for Java, but i just bought the normal version.
#788 [13:55] <sean> lol everyone needs help
#789 [13:56] * Spoorloos4 [webchat@ip4da8ba3d.direct-adsl.nl] has joined #minecrafthelp
#790 [13:56] <sean> what are the odds a helper is logged on at the same time as an upset user
#791 [13:56] <GreyHound> correction, youre telling me that they can't fix this and I can't get a refund for my 2011 purchase lol. I don't really want a refund but I would like to know if I created a new account and bought a new coy this bs wouldn't happen again
#792 [13:56] <sean> this system is WILD
#793 [13:56] <marcusaerbo> i can not login on my account, what is happening
#794 [13:56] <Spoorloos> wut the heck is going on
#795 [13:56] * DutchScrap [webchat@i42219.upc-i.chello.nl] has quit. (Quit: webchat.esper.net)
#796 [13:57] <GreyVulpine> sean - Odds are pretty good somebody's on. Whether or not they have time to help...
#797 [13:57] * DutchScrap [webchat@i42219.upc-i.chello.nl] has joined #minecrafthelp
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#799 [13:57] <sean> oop. egg on my face
#800 [13:58] <DutchScrap> Hi, I cannot see my saved world anymore, but it in my saved folder.
#801 [13:58] <BLutoofy> Having issues joining a realm with the invite code. any advice? It tries to launch Minecraft for Java, but i just bought the normal version.
#802 [13:58] <sean> bless u for your time grey vulpine. microsoft should be paying u tho i think
#803 [13:58] <GreyVulpine> sean - I'll send them a bill for the last ten years.
#804 [13:58] <DutchScrap> How to re-add this world to the game?
#805 [13:58] <sean> GreyVulpine lol
#806 [13:59] <GreyVulpine> DutchScrap - MCedit. Copy the world elsewhere as a backup\
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#809 [13:59] <GreyVulpine> DutchScrap - Open the world in MCedit, save it, then try minecraft again
#810 [13:59] <GreyVulpine> DutchScrap - https://www.mcedit.net/
#811 [13:59] * KAM [webchat@client-74.115.167.42.dfwtx.partnershipbroadband.com] has joined #minecrafthelp
#812 [14:00] <KAM> Anyone else's account get migrated w/o their permission?
#813 [14:00] <BLutoofy> Having issues joining a realm with the invite code. any advice? It tries to launch Minecraft for Java, but i just bought the normal version.
#814 [14:00] * Jagooar [webchat@031011130211.dynamic-zab-05.vectranet.pl] has joined #minecrafthelp
#815 [14:00] <BLutoofy> Yes, KAM
#816 [14:00] <BLutoofy> Had to rebuy
#817 [14:01] <KAM> i have my original email so hopefully they get it back to me. Did you wait for a response from mojang? how long did it take?
#818 [14:01] <GreyVulpine> https://help.mojang.com/customer/portal/emails/new
#819 [14:01] <GreyVulpine> https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#820 [14:01] <DutchScrap> OK, GreyVulpine, I'll try that
#821 [14:01] <KAM> i bought this game so long ago i dont have the transaction id and i doubt anyone does
#822 [14:01] <Jagooar> Hello
#823 [14:01] <KAM> yo jagooar
#824 [14:01] <BLutoofy> I have mine, but I didn't want to wait 3 months for a response.
#825 [14:02] <Jagooar> Oy
#826 [14:02] <GreyVulpine> KAM - Then contact them anyways, and they'll work with you in finding an alternative means
#827 [14:02] <sean> lmfao waiting 3 months
#828 [14:02] <KAM> right
#829 [14:02] <iurirolho> i did a question that that help link i might wait and then ask what i asked here above that way i get a clear picture of the thing
#830 [14:02] <Jagooar> If i may, i wanted to ask about Realms connection problems
#831 [14:02] <KAM> let me just pull up my transaction ID from 8 years ago
#832 [14:02] <KAM> yeah righ
#833 [14:02] <BLutoofy> They're not answering realms questions, Jagooar.
#834 [14:03] <BLutoofy> Unfortunately :(
#835 [14:03] <Jagooar> Damn
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#838 [14:03] <GreyHound> Has anyone gad success about a login issue?
#839 [14:03] <BLutoofy> Having issues joining a realm with the invite code. any advice? It tries to launch Minecraft for Java, but i just bought the normal version.
#840 [14:03] <GreyHound> had*
#841 [14:03] <Nils_Lannister> Hi, I cant connect to Minecraft. Not on minecraft.net and also in the Launcher
#842 [14:04] <iurirolho> is this a good place to ask about eula in order to figure what to do in order to get income on my server once i make it live, if not i will wait for my "inquiry via form" linked above to get replied
#843 [14:05] <BLutoofy> Not really a good place to ask about anything, iurirolho
#844 [14:05] * Alberto [webchat@169.21.23.95.dynamic.jazztel.es] has quit. (Quit: webchat.esper.net)
#845 [14:05] <iurirolho> what version did you buy was it a store one like windows store, maybe there is away to input the code in game
#846 [14:05] * dontknowmyusername [webchat@95.90.209.113] has joined #minecrafthelp
#847 [14:06] <BLutoofy> I got the version on the Mojang site. Nowhere to put in the code as far as I can tell, and googling only ever shows me the java version.
#848 [14:06] <iurirolho> ok then thats the standart one
#849 [14:06] <BLutoofy> Also not sure how to open the java version with my current credentials, else I'd just do that.
#850 [14:07] <iurirolho> i have the normal one as well via normal launcher
#851 [14:07] <Jagooar> I can connect to realms but it most of the time kicks me out and shows the java:IOexception message. However my Gf doesn't have that problem on WIFI. Any idea what is going on?
#852 [14:07] <dontknowmyusername> Hello, I tried to immigrate my old Minecraft Account in to a Mojang Account but i need my old Username to do so, but i cant remember can someone maybe help?
#853 [14:09] <BLutoofy> I guess it actually is the java version, but nowhere does it allow me to add a realm. Seems to be a passive interface waiting for invites.
#854 [14:09] <iurirolho> i think am going to wait for the support ticked i did and then figure something out with them, anyhow i did loadn my client and saw on add link
#855 [14:09] <iurirolho> *no
#856 [14:09] <GreyHound> I guess I'll just leave and hope I get an email 6 months from now. One last try though, even though I'm using all the correct credentials I can't log in. I would create a new account and buy another copy of the game but it doesn't make sense if this problem persists
#857 [14:09] <iurirolho> so idk maybe there is something else that has to be done
#858 [14:09] <iurirolho> yep good point
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#860 [14:11] * aV [webchat@c-174-54-105-16.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
#861 [14:11] <Nils_Lannister> Hi, I've just reset my password because I can not log in to Minecraft on my PC. On another network, it works. But my IP seems to be locked. Can you unlock these please? :(
#862 [14:11] <Nils_Lannister> I know that my password and my username is correct - otherwise it would not work from my computer to work.
#863 [14:11] * Jagooar [webchat@031011130211.dynamic-zab-05.vectranet.pl] has quit. (Quit: webchat.esper.net)
#864 [14:11] <sean> fine i will buy mine craft again
#865 [14:12] <DutchScrap> Hi with MCEdit I get this error:
#866 [14:13] <DutchScrap> An error occurred while opening C:\Users\Joy2\AppData\Roaming\.minecraft\saves\Wees creatief!\level.dat
#867 [14:13] <DutchScrap> Not an NBT file with a root TAG_Compound (file starts with " ‹" (0x00088b1f)
#868 [14:13] <GreyHound> Good luck Nils A lot of people are having this issue and am not seeing any help
#869 [14:13] <GreyHound> Good luck Nils A lot of people are having this issue and am not seeing any help
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#872 [14:13] <DutchScrap> File "mcedit2\widgets\layout.py", line 65, in setWidgetError
#873 [14:13] <DutchScrap> UnicodeDecodeError: 'ascii' codec can't decode byte 0x8b in position 62: ordinal not in range(128)
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#878 [14:18] <gere34> Hello
#879 [14:18] <DutchScrap> Hi Vulpine, still here?
#880 [14:19] <DutchScrap> MCEdit crashed, that means the world is corrupt?
#881 [14:20] <GreyVulpine> Oof, yeah, most likely
#882 [14:20] <DutchScrap> OK, Games crashing sometimes…. So bad luck, I need to make backups then
#883 [14:21] <DutchScrap> Thx for your support anyway
#884 [14:21] * GreyVulpine nods
#884 [14:21] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#885 [14:21] * tyler2 [webchat@c-71-59-31-152.hsd1.ga.comcast.net] has joined #minecrafthelp
#886 [14:22] <tyler2> if I bought the wrong version of Minecraft is there anyway I can refund it to get the other version?
#887 [14:22] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#888 [14:24] * tyler2 [webchat@c-71-59-31-152.hsd1.ga.comcast.net] has quit. (Client Quit)
#889 [14:24] <BLutoofy> Wait, there are different versions on minecraft?
#890 [14:24] <BLutoofy> So... is the Java one not going to allow me to play with my friends that are using the switch and on a realm?
#891 [14:25] <GreyVulpine> Correct
#892 [14:26] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/2944851-minecraft-for-nintendo-switch-faq?b_id=5408
#893 [14:26] * tyler3 [webchat@c-71-59-31-152.hsd1.ga.comcast.net] has joined #minecrafthelp
#894 [14:26] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/1274139-different-minecraft-editions?b_id=5408
#895 [14:27] <BLutoofy> ... so I had an old one I purchased in 2011. Couldn't get access... just had to buy the new one because I didn't want to wait 2 months for a support response, and now you are saying they are selling a version on the minecraft website that is not cross platform?
#896 [14:27] <tyler3> I bought the java edition but needed to get the windows 10 edition is there anyway I could refund java and get windows
#897 [14:27] <GreyVulpine> tyler3 - https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#898 [14:27] <tyler3> im not having trouble running the game I just need to refund it
#899 [14:28] * Nils_Lannister [webchat@5-231-134-96.ktk-ip.de] has quit. (Quit: webchat.esper.net)
#900 [14:28] <GreyVulpine> BLutoofy - The regular one you have in 2011 and the java version now are the same thing, and it's not cross-platform compatible
#901 [14:28] <GreyVulpine> BLutoofy - You would need the windows 10 version to be able to play with switch/xbox users
#902 [14:28] <gere34> I bought minecraft way back in 2011 and I haven't changed the account since, recently I haven't been able to login anymore with my normal username and password
#903 [14:28] <BLutoofy> Tyler3, If you put it on your creditcard, just issue a chargeback. That's what I'm going to do. Their minimal support and stringent "refund" rules leave me no other option.
#904 [14:29] <BLutoofy> I'm not paying for a backdated piece of software that is on an island separate from the rest of the minecraft servers.
#905 [14:29] <tyler3> is there anyway I could refund it because I would like to play crossplatform
#906 [14:29] <GreyVulpine> tyler3 - https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#907 [14:29] <BLutoofy> Tyler3, chargeback on the credit card.
#908 [14:29] <tyler3> ok thank you
#909 [14:30] <BLutoofy> Them having that version on their site is ridiculous and misleading.
#910 [14:30] <sean> greyvulpine could you please explain notch's meltdown and whether it occurred before or after the sale of mojang
#911 [14:30] * Sav [webchat@host109-146-47-56.range109-146.btcentralplus.com] has joined #minecrafthelp
#912 [14:30] <GreyVulpine> Nope
#913 [14:31] <sean> dang it
#914 [14:31] <sean> thanks anyway
#915 [14:31] <Sav> hi, can anyone help me figgure out how my username and skin has been changed on my account?
#916 [14:31] <GreyVulpine> Sav - Probably compromised account. Contact Mojang Support: https://help.mojang.com/customer/portal/emails/new
#917 [14:32] <tyler3> the customer service is super backed up and I need the refund now. what can I do?
#918 [14:32] <Sav> ok thank you
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#921 [14:33] <tyler3> the customer service is super backed up and I need the refund now. what can I do?
#922 [14:33] <GreyVulpine> tyler3 - Do you ever plan on getting minecraft in the future?
#923 [14:33] <tyler3> yes
#924 [14:33] <GreyVulpine> tyler3 - Then I wouldn't recommend a chargeback
#925 [14:34] <tyler3> why?
#926 [14:34] * gere34 [webchat@pool-173-66-151-142.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#927 [14:34] <sean> did yall know microsoft purchased mojang for $2.5 billion almost 5 years ago
#928 [14:34] <GreyVulpine> !kb sean
#929 [14:34] * GreyBot kicked sean from #minecrafthelp (Reason: ean :<Kicks:1573>)
#930 [14:35] <tyler3> why wouldn't you recommend a chargeback?
#931 [14:35] <GreyVulpine> tyler3 - Basically, you're not letting Mojang do their refund process, but instead forcing their hand when you're going through your credit card. That means they'll be charged for it, and good luck getting minecraft again with that card and your account
#932 [14:35] <BLutoofy> Yeah Tyler, if you plan on circumventing their process, just be prepared to repurchase with a different card.
#933 [14:36] <GreyVulpine> But, if you need the money now... well, I guess you have no choice
#934 [14:36] <Lord_Ralex> Just wait for their reply.
#935 [14:36] <tyler3> ok thanks for the help
#936 [14:36] <BLutoofy> Basically, if you feel cheated, and that the business transaction was performed unfairly, chargeback and let the creditcard company handle it.
#937 [14:36] * Lord_Ralex kicked BLutoofy from #minecrafthelp (Reason: Lutoofy :I'm done listening to this kind of advice)
#938 [14:36] * fritz [webchat@c9114679.virtua.com.br] has joined #minecrafthelp
#939 [14:36] <Lord_Ralex> Chargebacks are *not* what you should be doing for this kind of stuff. Recommending it is dumb.
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#942 [14:37] <natan12345_Coda> The game crashed whilst initializing game
#943 [14:37] <natan12345_Coda> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#944 [14:37] <Torfuffle> Neat.
#945 [14:37] <fritz> Hi. Around 2 years ago my account was hacked. Initially I didn't think much of it as I just changed my password and email, but now realize my Minecraft For Windows 10 code was stolen. I am not sure what to do.
#946 [14:38] <GreyVulpine> fritz - Contact Mojang Support: https://help.mojang.com/customer/portal/emails/new
#947 [14:39] <fritz> GreyVulpine I did last week and still haven't heard from them. I tried contacting microsoft but they told me they have nothing to do with the issue. Do you know if there is any way to speed up the process?
#948 [14:40] <Torfuffle> They're roughly 2 months behind, Fritz.
#949 [14:40] <GreyVulpine> fritz - Indeed. https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#950 [14:40] <GreyVulpine> fritz - There is no method of getting a response faster
#951 [14:41] <fritz> Do you think I could buy an account, and maybe get a refund once they get to me (in a few months) or something like that?
#952 [14:41] <GreyVulpine> Nope
#953 [14:42] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408 -- refund process is only valid for 15 days
#954 [14:43] <fritz> And if they don't reach back to me within those 15 days?
#955 [14:43] <GreyVulpine> Obviously, the email you send in for a refund has a timedate.
#956 [14:44] <fritz> Okay. Sorry to bother, but in that website they don't mention Windows 10 refunds. I am guessing it probably isn't possible. Do you know if it is the same as the Xbox store?
#957 [14:45] <GreyVulpine> See: https://help.mojang.com/customer/en/portal/articles/2064007-minecraft-for-windows-10?b_id=5408
#958 [14:46] * Knightfail_01 [webchat@23.83.131.202] has joined #minecrafthelp
#959 [14:47] <Knightfail_01> How can I reset my security questions if I no longer have access to the email that was used to set up the account?
#960 [14:48] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/2598286-resetting-security-questions?b_id=5408
#961 [14:48] <fritz> Thank you so much. That was incredibly helpful GreyVulpine! Hope you and everyone else helping out here has a great day!
#962 [14:48] * Knightfail_01 [webchat@23.83.131.202] has quit. (Client Quit)
#963 [14:48] * GreyVulpine nods
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#964 [14:51] * Neemon_Andreas [webchat@188-176-198-42-static.105.dk.customer.tdc.net] has joined #minecrafthelp
#965 [14:52] <Neemon_Andreas> Can't log into my account
#966 [14:53] <Neemon_Andreas> Tried everything nothing works and I lost the email I think is the one I created the account with so can't make a reset myself
#967 [14:55] * KingMRool [webchat@dslb-084-063-140-112.084.063.pools.vodafone-ip.de] has joined #minecrafthelp
#968 [14:55] <KingMRool> Hello!
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#972 [15:00] * Ben_ [webchat@gens-206-125-137-54.geneseo.net] has joined #minecrafthelp
#973 [15:00] <Ben_> hello
#974 [15:01] <Mini_Ralle> Are there any way to log in on a mojang profile if you forgot the "identity password" ?
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#981 [15:17] * beast [webchat@host-92-21-25-163.as13285.net] has joined #minecrafthelp
#982 [15:18] <beast> hello, my minecraft isn't lettting me on
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#984 [15:21] * Mini_Ralle [webchat@ip1.c346.amb17.cust.comxnet.dk] has quit. (Quit: webchat.esper.net)
#985 [15:21] <beast> hello?
#986 [15:22] * jaecheondaesong [webchat@xplr-67-201-161-68.xplornet.com] has joined #minecrafthelp
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#989 [15:37] * Turkestan_Monster [webchat@2.90.135.96] has joined #minecrafthelp
#990 [15:38] <Turkestan_Monster> I need help, i cant log into the minecraft launcher, i have re downloaded minecraft multiple times i have also change my password multiple times it just wont work
#991 [15:41] * eugene [webchat@172.77.252.218] has joined #minecrafthelp
#992 [15:41] <eugene> hi my account was banned for an inappropriate username
#993 [15:41] <eugene> and i cant change it for another 15 days
#994 [15:41] <eugene> should i send a support ticket to quickly change it or should i just wait to change it myself?
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#996 [15:43] * Jaymcjager [webchat@108.234.73.214] has joined #minecrafthelp
#997 [15:43] <Jaymcjager> Hello
#998 [15:43] <Jaymcjager> anyone here
#999 [15:44] <Jaymcjager> DAM
#1000 [15:44] <Jaymcjager> im ALL ALONE
#1001 [15:44] <Jaymcjager> HELP
#1002 [15:44] <Jaymcjager> its DARK IN HERE
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#1004 [15:45] * Jaymcjager [webchat@108.234.73.214] has joined #minecrafthelp
#1005 [15:45] <Jaymcjager> hello
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#1007 [15:49] * Pika [webchat@pool-173-63-9-117.nwrknj.fios.verizon.net] has joined #minecrafthelp
#1008 [15:51] <Pika> Hey I was playing minecraft and decided to go on older versions like 1.0 to see how it was like, but when I returned back to 1.14.4 all of the textures look like 1.0 and it just looks kinda weird and not how it looked before? It still looks like that even with 1.14 texture packs
#1009 [15:55] * FadeShwadey [webchat@205.197.219.117] has joined #minecrafthelp
#1010 [15:56] <FadeShwadey> How can I refund minecraft java edition?
#1011 [15:57] * Moses [webchat@ip68-7-229-236.sd.sd.cox.net] has joined #minecrafthelp
#1012 [15:58] <Moses> hello i was tring to migrate my account but cant seem to find the transaction id
#1013 [15:59] <FadeShwadey> herro
#1014 [15:59] <Moses> can you help
#1015 [16:00] <FadeShwadey> no im not the support person
#1016 [16:00] * Moses [webchat@ip68-7-229-236.sd.sd.cox.net] has quit. (Client Quit)
#1017 [16:00] * OwO [webchat@222-226-145-85.ftth.glasoperator.nl] has joined #minecrafthelp
#1018 [16:00] <OwO> Hello
#1019 [16:01] <FadeShwadey> hi
#1020 [16:01] <OwO> Well i cant log in
#1021 [16:01] <OwO> and i bought it
#1022 [16:01] <OwO> but
#1023 [16:01] <OwO> i bought it on a Chromebook
#1024 [16:01] <FadeShwadey> oh im not the support person i also need help
#1025 [16:01] <OwO> and tried to log in on an Lenevo
#1026 [16:01] <OwO> oh
#1027 [16:01] <FadeShwadey> idk how this works but ive been waiting for a while
#1028 [16:02] <OwO> Mightyena
#1029 [16:02] <FadeShwadey> ?
#1030 [16:02] <OwO> Mightyena is a support person
#1031 [16:02] <FadeShwadey> oh how do you know
#1032 [16:02] <OwO> it says on the right of the chat
#1033 [16:03] <OwO> and ive talked to Mightyena when i had an issue of something else
#1034 [16:03] <FadeShwadey> i dont see it
#1035 [16:04] <OwO> Absol
#1036 [16:05] <OwO> Andrio
#1037 [16:05] <OwO> Espercorn?
#1038 [16:05] <OwO> GreyBot
#1039 [16:05] <OwO> i need my minecraft
#1040 [16:06] <OwO> i need to play Hypixel
#1041 [16:06] <OwO> PLEASE
#1042 [16:06] <OwO> FadeShwadey
#1043 [16:06] <OwO> u still here?
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#1046 [16:07] * MCPlayer [webchat@222-226-145-85.ftth.glasoperator.nl] has joined #minecrafthelp
#1047 [16:07] <MCPlayer> Hello
#1048 [16:07] * Roberto [webchat@177-138-234-151.dsl.telesp.net.br] has joined #minecrafthelp
#1049 [16:07] * gongoota [webchat@65.88.88.125] has joined #minecrafthelp
#1050 [16:07] <Roberto> Hello
#1051 [16:07] <MCPlayer> Hello?
#1052 [16:07] <MCPlayer> any Support person here?
#1053 [16:08] <MCPlayer> #minecrafthelp
#1054 [16:08] <Roberto> im looking for it too bro
#1055 [16:08] <MCPlayer> i got scammed
#1056 [16:08] <MCPlayer> i cant log in
#1057 [16:08] <Roberto> im with migration issues
#1058 [16:08] * OhMoJohh [webchat@ip68-7-229-236.sd.sd.cox.net] has joined #minecrafthelp
#1059 [16:08] <MCPlayer> and i listened and waited 24 hours straight and still cant log in
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#1061 [16:09] * luminousfury [webchat@cpc121814-wals13-2-0-cust696.16-1.cable.virginm.net] has joined #minecrafthelp
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#1064 [16:09] <OhMoJohh> hello im trying to log in to my account tells me i gotta migrate it but i dont know the transaction id so i can migrate it
#1065 [16:10] <luminousfury> hello, i am using windows 10 but ive downloaded minecraft java edition and it wont load, its just blank screen
#1066 [16:10] * MCPlayer [webchat@222-226-145-85.ftth.glasoperator.nl] has joined #minecrafthelp
#1067 [16:10] <MCPlayer> Roberto?
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#1074 [16:19] <mcfun> i keep trying load up minecraft and it wont let me it crashes and says this
#1075 [16:19] <mcfun> https://paste.gg/p/anonymous/421e381e4b8d4418902bb585c44cc07b
#1076 [16:27] * William [webchat@static-188-26-210-227.digimobil.es] has joined #minecrafthelp
#1077 [16:27] <William> hi?
#1078 [16:27] * William [webchat@static-188-26-210-227.digimobil.es] has quit. (Client Quit)
#1079 [16:35] * Florestan [webchat@ip-37-201-119-25.hsi13.unitymediagroup.de] has joined #minecrafthelp
#1080 [16:38] <Florestan> Hello, i can not log into my old account anymore. It is from 2011 so i need my username, but i don't have it anymore. Another problem is try to reset my Mojang Account password, and even though i just resetted it, my new one doesn't work. I hope someone can help me. thank you in advanced
#1081 [16:38] * MA_R_IO [webchat@p5B0DCAC8.dip0.t-ipconnect.de] has joined #minecrafthelp
#1082 [16:40] * cool [webchat@cpe-70-121-66-182.austin.res.rr.com] has joined #minecrafthelp
#1083 [16:40] <cool> hello
#1084 [16:40] <cool> I need someones help[
#1085 [16:41] * cool [webchat@cpe-70-121-66-182.austin.res.rr.com] has quit. (Client Quit)
#1086 [16:42] <MA_R_IO> Every time I try to start a version above 1.12 it crashes immediately, but every version below 1.12 works perfectly fine
#1087 [16:42] <MA_R_IO> https://pastebin.com/njsPwq9t
#1088 [16:42] * djdyn0 [webchat@h56.194.188.173.dynamic.ip.windstream.net] has joined #minecrafthelp
#1089 [16:42] <djdyn0> Hi i need help
#1090 [16:44] <djdyn0> every time i try to launch or make a minecraft world it crashes i have uninstalled the game and reinstalled deleted everything that is not important on my computer and re-downloaded minecraft and it still does not work
#1091 [16:45] <djdyn0> P.S. this has been happening sense 1.13
#1092 [16:46] * MA_R_IO [webchat@p5B0DCAC8.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#1093 [16:47] <djdyn0> P.P.S. i started when i put on a helmat from a mod but it still crashes if i have no mods or even forge
#1094 [16:53] * ServiCrack [webchat@96.44.175.55.static.quadranet.com] has joined #minecrafthelp
#1095 [16:54] <ServiCrack> Staff?
#1096 [16:55] <ServiCrack> hello?
#1097 [16:55] <ServiCrack> i have problem
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#1100 [16:59] * KruffyGuf [webchat@87-49-147-188-mobile.dk.customer.tdc.net] has joined #minecrafthelp
#1101 [17:00] <ANnA_SoFFIa> Hello, I've downloaded the launcher, but it crashes with the following error, please help
#1102 [17:00] <KruffyGuf> Hello, I have a very old minecraft account back from when it was first released, and i can't login for some reason, and when i try to do my account migration it requires my username which i cannot remember. is there any way to retrieve this username?
#1103 [17:01] <ServiCrack> x2
#1104 [17:01] * Biocarlos [webchat@140.148.222.223] has joined #minecrafthelp
#1105 [17:01] <ANnA_SoFFIa> 5b4f8e5922de49b5b3c6e1a6f1048bb5
#1106 [17:02] * nik [webchat@75-22-17-136.lightspeed.stlsmo.sbcglobal.net] has joined #minecrafthelp
#1107 [17:02] <ANnA_SoFFIa> Hello, I've downloaded the launcher, but it crashes with the following error, please help https://paste.gg/p/anonymous/7d961813ad4749b0a093319cb4cdcc49
#1108 [17:02] * ServiCrack [webchat@96.44.175.55.static.quadranet.com] has quit. (Quit: webchat.esper.net)
#1109 [17:04] <nik> Hi! Is it possible to change a wrong DOB on a Mojang account or nah?
#1110 [17:04] * Cherichoux [webchat@24.142.204.77.rev.sfr.net] has joined #minecrafthelp
#1111 [17:05] <Cherichoux> Hi / Salut, Il y aurait un francophone pour m'aider ?
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#1113 [17:10] <Biocarlos> Hello, my problem is Java (TM) Platform SE binary stopped working. How can I resolve? My data about my computer:
#1114 [17:10] <Biocarlos> my data about my computer:
#1115 [17:10] <Biocarlos> Procesador: Intel (R) Core i5-4210U CPU 1.70 GHz, MMX (4 CPUs)
#1116 [17:10] <Biocarlos> Tipo de procesador: Intel HD Graphic Family Memoria 4096 MB RAM Disco duro 1000 GB HDD
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#1126 [17:20] * Joe [webchat@107-133-127-101.lightspeed.bcvloh.sbcglobal.net] has joined #minecrafthelp
#1127 [17:20] <Joe> hello
#1128 [17:21] * tomykawwai [webchat@186-130-52-70.speedy.com.ar] has joined #minecrafthelp
#1129 [17:21] <tomykawwai> Hello
#1130 [17:21] <tomykawwai> Someone here?
#1131 [17:21] <Joe> are there joinable servers on minecraft windows 10 edition on xbox one
#1132 [17:21] * nicholas [webchat@CPEf0f2490345d3-CMf0f2490345d0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#1133 [17:21] <Joe> other than the 5 default ones
#1134 [17:21] <tomykawwai> Hi
#1135 [17:21] * nicholas is now known as Guest47682
#1136 [17:22] <Guest47682> whenever i launch minecraft on the latest version, it freezes on the mojang screen
#1137 [17:22] <Guest47682> a bar fills up, and gets about 90% fill then just freezes
#1138 [17:23] <tomykawwai> I forgot to which account I migrated my original minecraft account
#1139 [17:23] * Menthol [webchat@c-68-51-81-237.hsd1.in.comcast.net] has joined #minecrafthelp
#1140 [17:23] <tomykawwai> Maybe you have to put more ram dedicated to minecraft
#1141 [17:23] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has quit. (Quit: Leaving)
#1142 [17:24] <Menthol> Oh boy I haven't used IRC in a decade! Anyone online who could help me with an login issue? I haven't played the game in a very long time and don't have an email associated with my old account, or have access to the old email. I only know my username (and can probably guess old passwords). How can I recover what email I used for buying the game all
#1143 [17:24] <Menthol> those years ago if all I know is my username?
#1144 [17:27] * Nofear [webchat@cpe-24-168-85-254.si.res.rr.com] has joined #minecrafthelp
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#1146 [17:28] * Brother [webchat@c-73-3-97-121.hsd1.ut.comcast.net] has joined #minecrafthelp
#1147 [17:29] <Brother> hello
#1148 [17:29] <Brother> is someone on
#1149 [17:29] <Brother> hhhhhhhhhhhhhhhhheeeeeeeeeeeeeeeellllllllllllllllllllllllllllllloooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
#1150 [17:29] * Guest47682 [webchat@CPEf0f2490345d3-CMf0f2490345d0.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#1151 [17:30] <Brother> please don't leave
#1152 [17:30] <Nofear> i have this login loop where if i try to log in it asks me to type in security questions but dont know them so i tried reseting it when it makes me log in again and i have to put in my security questions which i dont know
#1153 [17:30] <Brother> oh
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#1157 [17:33] <Brother> my older brother accidentally changed my name on minecraft and right now it's BPetey08 and it's supposed to be xbikerblader
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#1162 [17:42] <Nofear> u people are useless
#1163 [17:42] <Nofear> u people are useless
#1164 [17:42] * Nofear [webchat@cpe-24-168-85-254.si.res.rr.com] has left #minecrafthelp
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#1166 [17:47] <tomykawwai> Hi. I need help, because I forgot the email to which I migrated my account. I would like to know if there is a way to recover the email.
#1167 [17:52] * Stabback [webchat@104-195-212-9.cpe.teksavvy.com] has joined #minecrafthelp
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#1169 [17:53] * Pram [webchat@104-195-212-9.cpe.teksavvy.com] has joined #minecrafthelp
#1170 [17:54] <Pram> Hey all - anyone have any advice on recovering an account I purchased back in 2010? I have access to my email, paypal account, and can guess at my username / old password
#1171 [17:54] <Pram> If I try to migrate, it states I've already migrated. If I try to reset my password, I do not get the reset email (and have checked spam)
#1172 [17:55] <Pram> I submit a ticket, but it looks like they are looking at tickets that are around 2 months old at this point. Was hoping to get access for this weekend when my nephew visits
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#1175 [18:14] * freedom_passer [webchat@173-202-207-33.dyn.centurytel.net] has joined #minecrafthelp
#1176 [18:15] <freedom_passer> Login isn't possible
#1177 [18:15] * freedom_passer [webchat@173-202-207-33.dyn.centurytel.net] has quit. (Client Quit)
#1178 [18:21] * Thunderpoke [webchat@5e0f7768.bb.sky.com] has joined #minecrafthelp
#1179 [18:22] <Thunderpoke> Hi, im able to login to mojang.net but i cant login to the launcher or the minecraft website, i have reset my password and tried logging in with both my email and the account name
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#1184 [18:24] <Thunderpoke> Hi, i am unable to connect to minecraft launcher/website but i can connect on mojang.net, i have tried using email and username. it is a migrated account
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#1187 [18:25] <Fluff> I need help reinstalling my game
#1188 [18:27] <Fluff> i did a reset on my pc and cant get my Minecraft windows 10 version back bc the code i used to redeem it before says that's its already uses and i already tried going to Minecraft , Mojang, and the Microsoft store and it still says i have to buy it again
#1189 [18:27] * Adam [webchat@cpe-74-128-121-74.kya.res.rr.com] has joined #minecrafthelp
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#1191 [18:28] * Adam is now known as Guest34454
#1192 [18:29] <Guest34454> Hello, I am getting this error when trying to start up minecraft. https://launchermeta.mojang.com/v1/packages/695d8e3d95465bece605c92e9b0385278018eff9/1.14.json
#1193 [18:29] <Guest34454> Error details: Access is denied
#1194 [18:30] <Guest34454> I have tried to uninstall and then re downloaded from the website and reinstalled mine craft. Still getting the same issue
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#1196 [18:40] * Ben [webchat@67.110.208.92.ptr.us.xo.net] has joined #minecrafthelp
#1197 [18:41] * Ben is now known as Guest70754
#1198 [18:41] <Guest70754> There is a parental consent filter on my account. I cannot pay the 10 cent fee, as I only own a debit card (which I can't use outside of the US). Please help me get rid of this parental consent.
#1199 [18:46] <Guest70754> .
#1200 [18:46] <Guest70754> .
#1201 [18:46] <Guest70754> .
#1202 [18:46] * Absol kicked Guest70754 from #minecrafthelp (Reason: uest70754 :Stop spamming)
#1203 [18:53] * Diego [webchat@ip-19-226-107-190.nextelmovil.cl] has joined #minecrafthelp
#1204 [18:53] <Diego> hello?
#1205 [18:54] <Diego> hi I have a problem and I don't have any idea how it happened
#1206 [18:55] <Diego> i was playing on my super advanced world today morning and i closed it, i came back to play it again and it was gone, i don't know where did it go please help
#1207 [18:56] <Diego> i went on the saves files and it is there but i cant played
#1208 [18:58] <Diego> hello?
#1209 [18:58] <Diego> is there any one there?
#1210 [18:58] <Diego> please help!!!
#1211 [19:02] * Lucas [webchat@177-106-183-203.xd-dynamic.algarnetsuper.com.br] has joined #minecrafthelp
#1212 [19:03] <Lucas> I only remember my username can i retrieve my e-mail information with it?
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#1218 [19:18] <Nora> my really old Minecraft account is still existing but the email I've used for it dosent exist anymore and I can't go to the old email again so what can I do?
#1219 [19:18] <webrosc> Nora, you will have to contact Mojang
#1220 [19:20] <Nora> I did and its been almost a month or less now I'm afraid that they think I've already solved the issue from looking at the articles on their website should I email them again about my situation?
#1221 [19:21] <webrosc> Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1222 [19:22] * khemmer [webchat@140-186-28-76-dynamic.midco.net] has joined #minecrafthelp
#1223 [19:23] <khemmer> When I want to play minecraft it say unable to save download
#1224 [19:24] * lucas [webchat@dynamic-66-243-241-103.ellensburg.fairpoint.net] has joined #minecrafthelp
#1225 [19:24] <lucas> security questions never set up?
#1226 [19:25] <webrosc> lucas, contact Mojang
#1227 [19:25] <lucas> where can i get the contact info?
#1228 [19:26] <webrosc> ??> lucas mojang/email
#1229 [19:26] <Mightyena> lucas: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1230 [19:26] <Mightyena> lucas: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1231 [19:26] <webrosc> khemmer, uninstall bytefence if you have it, and run an adwcleaner scan
#1232 [19:26] <webrosc> ??> khemmer av/adwcleaner
#1233 [19:26] <Mightyena> khemmer: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1234 [19:26] <Mightyena> khemmer: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
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#1238 [19:28] * David is now known as Guest36632
#1239 [19:30] <Guest36632> my daughter has a Minecraft account that she cannot log into cause the email the account was set up on docent exist anymore I've sent an email on jul 25 I feel like they should of responded by now
#1240 [19:30] <webrosc> Guest36632, i already told you the wait times
#1241 [19:31] <Guest36632> sorry my daughter didn't show me that. my apologies
#1242 [19:32] <webrosc> Guest36632, Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1243 [19:34] <Guest36632> so I'm guessing ill be getting an email in about 4 or 5 business days now
#1244 [19:35] <webrosc> they are looking at emails from june 4th right now, so if they can deal with 2 months worrth of emials in 4/5 days yes, but i really doubt they can work that fast
#1245 [19:37] <Guest36632> depend on how big the company Is. I understand
#1246 [19:38] <Guest36632> thanks for talking to me-
#1247 [19:51] * awe [webchat@cpe-172-112-38-168.socal.res.rr.com] has joined #minecrafthelp
#1248 [19:51] <awe> hello!
#1249 [19:51] <awe> so i accidentally changed my password and forgot what the new one is
#1250 [19:51] <awe> and i cant actually reset it correctly now
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#1252 [19:55] * Absol kicked SwankyLemonz from #minecrafthelp (Reason: wankyLemonz :Keep it civilized, you are just a human being)
#1253 [19:56] * Le [webchat@dynamic-ip-adsl.viettel.vn] has joined #minecrafthelp
#1254 [19:56] <Le> hi
#1255 [19:56] <Le> i was trying to buy minecraft
#1256 [19:56] <Le> but i cant
#1257 [19:56] * Orca3306 [webchat@75-167-151-208.phnx.qwest.net] has joined #minecrafthelp
#1258 [19:56] <Orca3306> Hi
#1259 [19:57] <awe> helo?
#1260 [19:57] <Le> hi
#1261 [19:57] <Le> can you help me?
#1262 [19:57] <Orca3306> whats your problem?
#1263 [19:57] <Le> i was trying to buy minecraft but it keep show up error placing order
#1264 [19:57] <Le> sorry for bad english
#1265 [19:57] <webrosc> awe, contact Mojang
#1266 [19:58] <Le> how?
#1267 [19:58] <webrosc> Le, is your name awe ? if not i wasn't talking to you
#1268 [19:58] <Le> oh ok
#1269 [19:58] <webrosc> Le, why can't you buy minecraft? what error shows?
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#1271 [19:59] <Le> it show error placing order
#1272 [19:59] <Orca3306> which version are you buying?
#1273 [19:59] <webrosc> Le, are you using a real credit/debit card, or a prepaid type?
#1274 [19:59] <Le> i use my real credit card
#1275 [20:00] <webrosc> Le, contact your bank/card issuer and make sure they are allowing international transactions to Sweden, if the issue persists contact Mojang about it
#1276 [20:00] <Le> ok
#1277 [20:01] <Orca3306> I also got an issue, you think you can help?
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#1280 [20:02] <Orca3306> Can anyone see my messages?
#1281 [20:02] <GreyVulpine> Yes.
#1282 [20:02] <Orca3306> sry, they appeared grey for me so i wasnt sure if they were sending
#1283 [20:03] * cman3108 [webchat@c-73-243-79-228.hsd1.co.comcast.net] has joined #minecrafthelp
#1284 [20:03] <cman3108> When trying to launch the game I receive the following message :
#1285 [20:03] <cman3108> Failed to get page
#1286 [20:03] <cman3108> javax.net.ssl.SSLException: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty
#1287 [20:03] * Absol kicked cman3108 from #minecrafthelp (Reason: man3108 :Stop spamming)
#1288 [20:04] <webrosc> Orca3306, explain your issue, if someone can help they will
#1289 [20:04] <Orca3306> Ive got an issue with linking my microsoft account to windows 10 edition so I can actually play the full version. I just redeemed my free copy of it from buying the game a long time ago. I was able to work it just fine on my laptop but not on my pc
#1290 [20:05] <Orca3306> Ive already tried reinstalling it but no luck
#1291 [20:05] * Colt [webchat@c-73-243-79-228.hsd1.co.comcast.net] has joined #minecrafthelp
#1292 [20:05] <Colt> When launching the game I get the following message : Failed to get page
#1293 [20:05] <Colt> javax.net.ssl.SSLException: java.lang.RuntimeException: Unexpected error: java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty I'm not sure what this means or how to fix it
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#1295 [20:08] * bruh [webchat@cpe-24-210-102-108.neo.res.rr.com] has joined #minecrafthelp
#1296 [20:10] <bruh> I'm trying to log into my account on both the Minecraft.net website and the Minecraft launcher and I've tried both my username and email and neither works and i know for certain my password is right. Any tips?
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#1298 [20:14] <bruh> Damn
#1299 [20:14] <Orca3306> no clue man, i guess try contacting mojang
#1300 [20:15] <bruh> damn
#1301 [20:15] <bruh> damn
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#1306 [20:31] <akaDoc> While pressing the "w" key it randomly stops and I have to lift up and press again to continue moving. I have tried different wired and wireless keyboards and tested input in other programs holding down the "w" key and NO problems there.
#1307 [20:36] * Kenvin [webchat@ti0060q160-3715.bb.online.no] has joined #minecrafthelp
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#1309 [20:37] <Kenvin> Hey! my friend is trying to add me to his realm. when he writes my name correvtly even with caps. it says ¨Can't invite provided name¨ and we have tried this multiple times
#1310 [20:41] <GreyVulpine> Is this on PC? Console?
#1311 [20:42] * Emily_Awesome [webchat@184-96-53-156.hlrn.qwest.net] has joined #minecrafthelp
#1312 [20:42] <Kenvin> pc
#1313 [20:42] <Emily_Awesome> hi guys!
#1314 [20:42] <GreyVulpine> Emily_Awesome - Hi
#1315 [20:42] <GreyVulpine> Kenvin - And is your friend on PC as well?
#1316 [20:42] <Emily_Awesome> I need help
#1317 [20:43] <Kenvin> yes he is on pc
#1318 [20:43] <Kenvin> i just bought the game again cuz i couldn't log in on my old account
#1319 [20:43] <GreyVulpine> Kenvin - When you log into minecraft, are you using an email address?
#1320 [20:43] <Kenvin> yes
#1321 [20:43] <GreyVulpine> Emily_Awesome - With?
#1322 [20:44] <GreyVulpine> Kenvin - And when you log into this new account, everything's fine
#1323 [20:44] <GreyVulpine> ?
#1324 [20:44] <Kenvin> yep
#1325 [20:44] <Kenvin> i can play multiplayer and everything
#1326 [20:45] <GreyVulpine> Kenvin - Do you have a normal looking username? No spaces, special characters?
#1327 [20:45] <Kenvin> yep only YoungKevster
#1328 [20:45] <Emily_Awesome> I transferred my world to a friend with a realm but we can't play because it seems to read as both as hosts. About 5 of us want to play but every time I join it DC's everyone. I should also mention that I created a realm with the same world. GreyWolf is cool!
#1329 [20:46] <GreyVulpine> Kenvin - You're not registered under a child account or anything, right?
#1330 [20:46] <Kenvin> nope, thats under 16 right?
#1331 [20:46] <Kenvin> im 17
#1332 [20:47] <GreyVulpine> < 13 I believe
#1333 [20:47] <Kenvin> oh then we're good
#1334 [20:47] <Kenvin> hha
#1335 [20:48] <Kenvin> i've searched up like 15 different post about this and i couldn't solve it
#1336 [20:48] <GreyVulpine> Both of you using the java or windows 10 version of the game?
#1337 [20:49] <GreyVulpine> If one of you is on one, and the other isn't, it won't work
#1338 [20:50] <Kenvin> ill ask just to make sure
#1339 [20:50] <Emily_Awesome> im on a nintendo switch and my friend is on windows 10. its reading us as the same people basically. we load in on the same spot
#1340 [20:51] <Kenvin> yes both are on java
#1341 [20:53] <GreyVulpine> Kenvin - Hmm... I don't really have anything else to suggest here. Paid account, mojang account with a normal name, same version of the game..
#1342 [20:54] <Kenvin> hmm, i dont understand anything right now
#1343 [20:55] <Kenvin> i bought it 50 hours or something ago
#1344 [20:55] <Kenvin> so the username should be backed up
#1345 [20:55] * sb [webchat@c-24-23-128-215.hsd1.ca.comcast.net] has joined #minecrafthelp
#1346 [20:57] <Emily_Awesome> is there any option??
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#1348 [20:57] <GreyVulpine> Kenvin - https://help.mojang.com/customer/en/portal/articles/1668614-joining-a-player-s-realm
#1349 [20:57] <GreyVulpine> Kenvin - Have a read there
#1350 [20:57] <sb> Can anyone help with getting my account out of Demo only? I created my account in 2011 and recently tried logging on yesterday. I downloaded the new java launcher, and i can only see Demo only. My account was migrated over. I have the codes from my purchase in 2011, but it says its not valid now. Anyone have an ideas?
#1351 [20:58] * Matt0 [webchat@c-73-247-149-154.hsd1.il.comcast.net] has joined #minecrafthelp
#1352 [20:58] <GreyVulpine> sb - https://help.mojang.com/customer/en/portal/articles/2405037-having-trouble-accessing-your-account-
#1353 [20:58] <GreyVulpine> sb - If you see Demo mode, then that account does not have minecraft purchased under it
#1354 [20:59] * Matt0 [webchat@c-73-247-149-154.hsd1.il.comcast.net] has quit. (Client Quit)
#1355 [20:59] <GreyVulpine> sb - I'd reset your password with all the email addresses you use, see if you have another email address that you purchased minecraft under. if you still can't find it, you'll need to contact Mojang Support to get started on account recovery
#1356 [21:00] <GreyVulpine> Emily_Awesome - I'm sorry, I don't really have any experience in switch or console minecraft
#1357 [21:00] <Emily_Awesome> what about windows 10?
#1358 [21:00] <sb> I've gone though all the threads on the mojang website. I may just need to talk with them. I'm looking at the email from 2011 that uses the current email on the account. Its weird that it doesn't think there's a purchase linked. Thank you though
#1359 [21:00] <Emily_Awesome> thats where the realm is hosted right now
#1360 [21:00] <GreyVulpine> Also do not have any experience under Minecraft for windows 10
#1361 [21:01] <sb> Do they still have the web version of the launcher?
#1362 [21:01] <Emily_Awesome> Senior helper ha
#1363 [21:01] <Emily_Awesome> minecraft support page copypasta
#1364 [21:02] <GreyVulpine> sb - Nope
#1365 [21:03] <Kenvin> i could not find anything helpful
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#1367 [21:04] * bruh0 [webchat@xplr-104-249-230-160.xplornet.com] has joined #minecrafthelp
#1368 [21:04] <bruh0> yo
#1369 [21:04] <bruh0> hello
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#1371 [21:07] * khemmer [webchat@140-186-28-76-dynamic.midco.net] has joined #minecrafthelp
#1372 [21:09] <khemmer> Im trying to lunch my minecraft for the first time but it says that it is unable to locate java runtime
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#1375 [21:33] * James [webchat@91-86-252-216-dsl.colba.net] has joined #minecrafthelp
#1376 [21:33] <James> I need help
#1377 [21:35] * bmoney [webchat@ip-173-0-254-27.dlknet.net] has joined #minecrafthelp
#1378 [21:35] <bmoney> yo I cannot get into my old account
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#1384 [21:51] <jose> hello so im having trouble opening minecraft, it says minecraft quit unexpectedly
#1385 [21:51] <jose> i already updated my pc because it needed to be updated and because i though that was the problem but now im seeing that it wasnt
#1386 [21:52] <jose> im p;retty sure i dont have mods because i havent downloaded any, so i dont know what happened
#1387 [21:53] <jose> Absol Andrio Espercorn GreyBot GreyVulpine Kealper Lord_Ralex Lutzee Mightyena im sorry for bothering you but i really dont know what to do
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#1389 [22:16] * hughston [webchat@107-146-152-21.res.bhn.net] has joined #minecrafthelp
#1390 [22:17] <hughston> I bought my account in 2012, and contacted support because when i go to reset my account using the same email where i got my receipt I get nothing
#1391 [22:17] <hughston> checked spam, checked trash, checked everything.
#1392 [22:18] * Tank [webchat@98.198.66.227] has joined #minecrafthelp
#1393 [22:18] <hughston> is there a better way to get my account back?
#1394 [22:19] * NanachiCagando [webchat@dynamic-ip-1868614067.cable.net.co] has joined #minecrafthelp
#1395 [22:19] <NanachiCagando> Hello, I have a problem with my skin
#1396 [22:19] * Aleflaicheur [webchat@177.184.226.74] has joined #minecrafthelp
#1397 [22:19] <Aleflaicheur> Hello
#1398 [22:19] <NanachiCagando> Hi
#1399 [22:19] <Tank> when i login, nothing happens. I stay on the login screen.
#1400 [22:20] <NanachiCagando> My minecraft skin don't reload
#1401 [22:21] <Tank> I created an account but I can't make a purchase?
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#1403 [22:22] <Aleflaicheur> I have a problem, I played minecraft a long time ago (beta 1.x until it was bought by Microsoft) and I have no clue what the email of my account... ( I migrated my account and have no clue to which email and I’ve tried finding it for more than a week) I’ve sent an email to la hang a week ago and still no answer... would it be possible to just know
#1404 [22:22] <Aleflaicheur> what email address in linked to my account please :c ? (Account : aleflaicheur)
#1405 [22:25] <Aleflaicheur> I have the message ID that I sent them and everything but I just really can’t find it anymore and I kind of care a lot for my username lmao (I kind of fared hypixel on it’s release and many more things :3)
#1406 [22:33] * keller [webchat@host1845320348.direcway.com] has joined #minecrafthelp
#1407 [22:34] <keller> my skin won't change
#1408 [22:38] * FiveVidiots [webchat@71-38-111-67.lsv2.qwest.net] has joined #minecrafthelp
#1409 [22:40] <FiveVidiots> heya folks; bought minecraft way back in 2011 and it seems like someone else may have ported my OG Minecraft Account into a Mojang account sometime back in April according to my email my OG Minecraft account was tied to. I mainly think it was hijacked because I do not recall making this change. Is there any real way to be sure this happened? I trie
#1410 [22:40] <FiveVidiots> d every combo of passwords I typically use and tried to send a reset link but the email it SHOULD be tied to never gets anything :(
#1411 [22:57] * keller [webchat@host1845320348.direcway.com] has quit. (Quit: webchat.esper.net)
#1412 [22:59] * Epic_Cyclops [webchat@nouser.domain.com] has joined #minecrafthelp
#1413 [23:02] * Epic_Cyclops [webchat@nouser.domain.com] has quit. (Client Quit)
#1414 [23:09] * OwLL [webchat@c-67-168-43-113.hsd1.wa.comcast.net] has joined #minecrafthelp
#1415 [23:09] <OwLL> Minecraft stops loading after pressing "Play"
#1416 [23:13] * Elle [webchat@c-174-52-56-95.hsd1.ut.comcast.net] has joined #minecrafthelp
#1417 [23:14] <Elle> My minecraft realms keeps timing out
#1418 [23:15] <Elle> I keep trying to play, it lets me play for a few seconds or minutes, then it kicks me out and says timed out
#1419 [23:15] <Elle> I'm up to date on java and i've tried redownloading minecraft. It still kicks me out.
#1420 [23:17] * Azriel02 [webchat@184-089-020-088.res.spectrum.com] has joined #minecrafthelp
#1421 [23:17] <Azriel02> hello
#1422 [23:18] <Azriel02> Why does my game keep crashing during the Mojang loading screen?
#1423 [23:18] * Elle [webchat@c-174-52-56-95.hsd1.ut.comcast.net] has quit. (Client Quit)
#1424 [23:20] * martin_salazar [webchat@dynamic-186-28-64-188.dynamic.etb.net.co] has joined #minecrafthelp
#1425 [23:20] <martin_salazar> hola?
#1426 [23:20] <Azriel02> Why does my game keep crashing during the Mojang loading screen?
#1427 [23:20] * no_login [webchat@211.207.203.113] has joined #minecrafthelp
#1428 [23:21] <Azriel02> Lord_Ralex Why does my game keep crashing during the Mojang loading screen?
#1429 [23:21] <Azriel02> Lord_Ralex Why does my game keep crashing during the Mojang loading screen?
#1430 [23:22] * Azriel02 [webchat@184-089-020-088.res.spectrum.com] has left #minecrafthelp
#1431 [23:23] <no_login> When you log in from Mycraft Launcher, please write an email if you created your account after November 2012 or have already moved your account. If this is not the case above, please write your username. This keeps popping up and not even popping into the official page of the disguise.
#1432 [23:23] <GreyVulpine> We don't provide support for Mycraft launcher here
#1433 [23:23] * Azriel02 [webchat@184-089-020-088.res.spectrum.com] has joined #minecrafthelp
#1434 [23:23] <Azriel02> Why does my game keep crashing during the Mojang loading screen?
#1435 [23:24] <no_login> When you log in from Mycraft Launcher, please write an email if you created your account after November 2012 or have already moved your account. If this is not the case above, please write your username. This keeps popping up and not even popping into the official page of the disguise.
#1436 [23:25] * Azriel02 [webchat@184-089-020-088.res.spectrum.com] has quit. (Client Quit)
#1437 [23:25] <GreyVulpine> no_login - And what do you want us to do about it?
#1438 [23:25] <FiveVidiots> heya folks; bought minecraft way back in 2011 and it seems like someone else may have ported my OG Minecraft Account into a Mojang account sometime back in April according to my email my OG Minecraft account was tied to. I mainly think it was hijacked because I do not recall making this change. Is there any real way to be sure this happened? I trie
#1439 [23:25] <FiveVidiots> d every combo of passwords I typically use and tried to send a reset link but the email it SHOULD be tied to never gets anything :(
#1440 [23:26] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/2405037-having-trouble-accessing-your-account-
#1441 [23:26] <GreyVulpine> Contact Mojang Support.
#1442 [23:26] <no_login> When logging in from Mycraft Launcher, please create an account after November 2012 or email me if you have already moved your account. Please enter a user name unless above is the case. Mycroft's official page keeps popping up, but the login button is unresponsive.
#1443 [23:26] <FiveVidiots> darn thats what i was hoping it wouldnt be! lol thats okay, better than spending $30 bucks on the game again! lol
#1444 [23:26] <FiveVidiots> thanks
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#1446 [23:29] * FiveVidiots [webchat@71-38-111-67.lsv2.qwest.net] has quit. (Quit: webchat.esper.net)
#1447 [23:44] <OwLL> my Minecraft game stops loading after I hit "Play" and wont load no matter how long I wait