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#6 [00:11] <Summ> Hi there! i was having some issues running a couple versions of the game. As I was looking through many websites, I've run into an issue that i do not believe is the one i'm facing, if so not the correct incompatible software
#7 [00:12] <Summ> here's what the ERROR window said
#8 [00:14] <Summ> https://paste.gg/p/anonymous/86382f4d4ff74c469906a31b9fe1aa41
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#10 [00:16] * asdf [~asdf@2001:5b0:2806:84d8:a3d:88ff:fe46:fb3d] has joined #minecrafthelp
#11 [00:19] <asdf> getting existing map from /saves/ imported into /server/ should not be this stupid
#12 [00:24] * asdf [~asdf@67.142.113.150] has joined #minecrafthelp
#13 [00:39] * choed [webchat@211.253.196.46] has joined #minecrafthelp
#14 [00:40] <asdf> !serverfaq
#15 [00:44] <asdf> ?? mp/saves-swap
#16 [00:44] <Mightyena> mp/saves-swap: Yes, you can use your single-player world as a mutliplayer map (or vice versa). Just make the world= line in server.properties match the name of the directory the world you want to use is in.
#17 [00:44] <Mightyena> mp/saves-swap: To use a Multiplayer save in single-player, copy or rename the world directory to "world#" (where '#' is a number from one to five), and use that save slot in single-player.
#18 [00:45] <asdf> hmm, I saw level-name=world instead
#19 [00:45] * choed [webchat@211.253.196.46] has quit. (Quit: webchat.esper.net)
#20 [00:45] <asdf> that may be old version instead
#21 [00:50] * Adam [webchat@23-121-82-71.lightspeed.frsnca.sbcglobal.net] has joined #minecrafthelp
#22 [00:51] * Adam is now known as Guest90671
#23 [00:51] <Guest90671> If I have the physically copies of Minecraft on playstation and xbox, is there any way to get it free on Mac?
#24 [00:53] <GreyVulpine> No
#25 [00:53] <Guest90671> How positive are you?
#26 [00:54] <GreyVulpine> 100%
#27 [00:54] <Guest90671> Alright, thank you for your help
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#30 [00:55] <Nolo> hello?
#31 [00:55] <Nolo> oh
#32 [00:55] <Nolo> Can I get my Minecraft username changed
#33 [00:55] <Nolo> ?
#34 [00:56] <GreyVulpine> Yes
#35 [00:56] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/928638-minecraft-usernames?b_id=5408
#36 [00:57] <Nolo> okay wait hold on i have a different reason...
#37 [00:58] <Nolo> A few hours ago I was going to trade my Minecraft account for another and almost finished with everything. All traces of me were almost removed. I changed the username to from “nolo2gogo” to “GiveawayAcc”
#38 [00:58] <Nolo> That was when I realized that trading or selling accounts was against terms of service as knew this was a bad idea. I would like my username changed back, as it’s an inappropriate on multiplayer and public servers.
#39 [00:58] <Nolo> I am deeply sorry for my actions and expect nothing but my username changed in return.
#40 [00:59] * fabian [webchat@fixed-187-188-73-152.totalplay.net] has quit. (Quit: webchat.esper.net)
#41 [00:59] <Nolo> I’m aware that a username change is do-able via myself , however I’ll have to wait 30 days plus the 7 for my old name, however this should be acted upon soon because the name is innapropriate.
#42 [01:00] * Qhawkii [webchat@cpe-124-183-112-244.qb02.qld.asp.telstra.net] has joined #minecrafthelp
#43 [01:00] <Nolo> Mind you, I never went through with the trade...
#44 [01:01] <GreyVulpine> Yeah, one, Mojang doesn't recognize account trading is something they support
#45 [01:01] <Qhawkii> i cant login into my mine craft java edition launcher but can login on the website and mojang what is wor wiht it
#46 [01:01] <Qhawkii> wrong*
#47 [01:01] <GreyVulpine> and two, as you can see from the article I've linked, the process of renames are entirely automated.
#48 [01:02] <GreyVulpine> Mojang support doesn't change usernames, instead you get 1 rename every 30 days.
#49 [01:02] <GreyVulpine> Qhawkii - Ever pirate minecraft? Used an alt dispenser?
#50 [01:03] <Qhawkii> no i have not i just redownloaded it as i have a new computer
#51 [01:03] <GreyVulpine> Are you using a third-party launcher or the official one from http://www.minecraft.net/download
#52 [01:04] <Qhawkii> i got the launcher straight off their site
#53 [01:04] <GreyVulpine> Then either you're using some sort of VPN software, your security software may be blocking it, firewall, or you may have some malware
#54 [01:06] * Nolo [webchat@131-093-177-042.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#55 [01:06] <Qhawkii> it might be as this is also used for school but is my own laptop but i guess theyve put soe firwall stuff on it
#56 [01:06] <Qhawkii> some firewall*
#57 [01:07] * Darth_Pug [webchat@104.49.218.139.dynamic.dsl.dv.iprimus.net.au] has joined #minecrafthelp
#58 [01:07] <Darth_Pug> Heyo, so I only have 5 files
#59 [01:10] <Qhawkii> have you started minecraft?
#60 [01:10] * Robyn [webchat@122-61-36-145-adsl.sparkbb.co.nz] has joined #minecrafthelp
#61 [01:11] <Robyn> hello?
#62 [01:11] <Darth_Pug> heyo
#63 [01:11] <Robyn> is there any way to get a re fund?
#64 [01:11] <Darth_Pug> no not that I know of
#65 [01:11] <Qhawkii> not sure try emailing them
#66 [01:11] <Robyn> damn
#67 [01:11] <Robyn> i did
#68 [01:12] <Darth_Pug> did they respond?
#69 [01:12] <Robyn> bot
#70 [01:12] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#71 [01:12] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-
#72 [01:12] <Robyn> my son brought a realm and i wanna try refund it
#73 [01:12] <Darth_Pug> but could you help with my problem?
#74 [01:13] <Robyn> what?
#75 [01:13] <Darth_Pug> https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#76 [01:13] <GreyVulpine> Robyn - Contact Mojang support: https://help.mojang.com/customer/portal/emails/new
#77 [01:13] <Qhawkii> when i try to login to minecraft windows 10 edition it says failed to login
#78 [01:13] <Darth_Pug> i only got 5 files and I cant play the game
#79 [01:13] <Darth_Pug> use your email
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#82 [01:58] * reeeeee [webchat@cpe-121-218-78-46.bpxt-r-034.ken.nsw.bigpond.net.au] has joined #minecrafthelp
#83 [01:59] <reeeeee> Mojang customer support is horrible
#84 [01:59] <GreyVulpine> Sorry to hear that
#85 [02:00] <reeeeee> Lost my account and sent them an Email with the Transaction ID only to wait over a month and completely disregard what I said and told me to reset my Password
#86 [02:00] <reeeeee> Actually pathetic
#87 [02:01] <reeeeee> Why is the response time soo long? Hire some more people jfc
#88 [02:02] <reeeeee> Multi million dollar company and can't even respond to Emails correctly or in decent time
#89 [02:03] <reeeeee> Step up your game you silly swedes
#90 [02:03] <GreyVulpine> You done?
#91 [02:04] <reeeeee> Yeah
#92 [02:04] * asdf [~asdf@67.142.113.150] has joined #minecrafthelp
#93 [02:04] <reeeeee> Whoever just joined to expect anything to get done
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#98 [02:07] * invin [webchat@cpe-101-165-1-234.wwui-cr-001.woo.qld.bigpond.net.au] has joined #minecrafthelp
#99 [02:08] <woke> I can't play Minecraft, because I am getting an error saying "Failed to log in. Invalid token" I am playing on a vanilla version of 1.14.4. I can't connect to any server or realm but I can play singleplayer. Thanks in advance :)
#100 [02:08] <GreyVulpine> Log out and back in
#101 [02:09] <woke> did it already
#102 [02:09] <woke> multiple times
#103 [02:09] <GreyVulpine> Using an official launcher?
#104 [02:09] <woke> yeah
#105 [02:09] <GreyVulpine> You sharing an account with somebody else?
#106 [02:09] <woke> also on the launcher it tells me that I'm playing offline
#107 [02:09] <GreyVulpine> This an alt account?
#108 [02:09] <woke> no nobody is on the account
#109 [02:09] <woke> main account
#110 [02:10] <woke> it isnt logged in on any other computer
#111 [02:10] <invin> Hi. I'm coming back to Minecraft after many years. My account was migrated to a Mojang account in 2015. But it says "Looks like you don't own Minecraft yet! Buy the game here!". I bought it in alpha. Any help is greatly appreciated. Thanks.
#112 [02:12] <GreyVulpine> invin - https://help.mojang.com/customer/en/portal/articles/2405037-having-trouble-accessing-your-account-
#113 [02:13] <GreyVulpine> woke - Hmm. Well. Whenever you log into Mojang's server, a login token is created, good for that entire session. If you change your password, log in elsewhere, change your name, or any number of other things that can invalidate the token, that session's login token will expire
#114 [02:14] <GreyVulpine> woke - The usual fix is to log out of the launcher and back in.
#115 [02:14] <GreyVulpine> If that still doesn't work, then I don't know. It should work
#116 [02:15] <GreyVulpine> Are you sure you're logging out of the launcher with the Log Out button, and not simply just closing the launcher?
#117 [02:15] <woke> Yeah I'll give it another try
#118 [02:16] <woke> It takes a while because I cant log back in because it tells me my password is wrong for like 30 mins
#119 [02:16] <woke> then allows me back in after
#120 [02:16] <invin> Hi GreyVulpine, thanks for the reply. I'll have a read through the articles, but I can access the account no problem. It's as if I never bought the game, but I sure did.
#121 [02:17] * itsaydoss [webchat@193-115-105-227.tpgi.com.au] has joined #minecrafthelp
#122 [02:17] <itsaydoss> Howdy
#123 [02:19] <itsaydoss> Can I have some help with any way to improve an issue of "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"
#124 [02:20] <itsaydoss> I've looked everywhere, I can't find a definite fix
#125 [02:20] * tasos [webchat@ppp-94-66-220-47.home.otenet.gr] has joined #minecrafthelp
#126 [02:20] <tasos> i cant pay with my paysafe your game i want to buy it
#127 [02:20] <itsaydoss> Is someone maybe even able to tell me the causes of it coming up with this issue.
#128 [02:21] <tasos> im connectin my paysafe acount and it tells me that this shop its not support the paysafe card
#129 [02:21] <tasos> wtf??
#130 [02:22] * dersim [webchat@178-78-210-234.customers.ownit.se] has joined #minecrafthelp
#131 [02:23] <tasos> please someone halp me
#132 [02:23] <invin> tasos, https://help.mojang.com/customer/en/portal/articles/417071-i-can%E2%80%99t-make-a-purchase
#133 [02:23] <woke> yeah just logged back in after logging out and I still get the invalid token error
#134 [02:24] <woke> I filed a support ticket 2 days ago and no answer :(
#135 [02:24] <dersim> i need help i cant login i crated my account before minecraft cost money why cant i login?
#136 [02:24] <invin> From what I read on their help site, they are about 30days behind on support tickets
#137 [02:24] <GreyVulpine> Did you purchase minecraft?
#138 [02:24] <invin> yes
#139 [02:24] <invin> in like 2011
#140 [02:24] <GreyVulpine> If you didn't purchase minecraft under that account, that account would have been wiped
#141 [02:25] <GreyVulpine> for dersim
#142 [02:25] <dersim> wow man
#143 [02:25] <invin> soz
#144 [02:26] <dersim> i played this game before it was even out on beta and when it came out u sure i cant get my acc back?
#145 [02:26] <itsaydoss> Able to help me out GreyVulpine?
#146 [02:26] <GreyVulpine> dersim - https://help.mojang.com/customer/en/portal/articles/428478-minecraft-java-edition-account-types?b_id=5408
#147 [02:27] <GreyVulpine> dersim - Last heading
#148 [02:28] <dersim> wow yeah thank u man
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#150 [02:37] * woke [webchat@047-028-121-244.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#151 [02:42] <Squeakyzeloot> hi there
#152 [02:43] <Squeakyzeloot> are there any operators on rn?
#153 [02:43] <Squeakyzeloot> or can anyone help me with my problem on playing mc windows 10 edition
#154 [02:44] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Quit: WeeChat 2.5)
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#157 [02:52] * RJ [webchat@238.220.240.116.sta.dodo.net.au] has joined #minecrafthelp
#158 [02:53] <RJ> Whenever i try to login to the minecraft website nothign happens
#159 [02:53] * tasos [webchat@ppp-94-66-220-47.home.otenet.gr] has quit. (Quit: webchat.esper.net)
#160 [02:53] <RJ> Could someone please tell me how to fix :)
#161 [02:59] * RJ [webchat@238.220.240.116.sta.dodo.net.au] has quit. (Quit: webchat.esper.net)
#162 [03:01] * InK [webchat@84.126.53.15.dyn.user.ono.com] has joined #minecrafthelp
#163 [03:02] <InK> Hello, is anyone here?
#164 [03:03] <InK> I don't have an account related issue, I can log in just fine. My problem lies in the fact that whenever I try to start up the game on any version, it starts loading, but eventually goes white, and when I click to close it, it displays an error message.
#165 [03:04] <InK> This is my dxdiag: https://paste.ubuntu.com/p/KxfzcFwNhy/
#166 [03:05] <itsaydoss> No one gonna answer to my question?
#167 [03:09] * InK [webchat@84.126.53.15.dyn.user.ono.com] has joined #minecrafthelp
#168 [03:14] * DH1234 [webchat@121-200-6-149.79c806.syd.nbn.aussiebb.net] has joined #minecrafthelp
#169 [03:15] <DH1234> Hi I was wondering how to install mods on the Windows 10 Minecraft Beta version
#170 [03:16] * Kynzol [webchat@bb121-7-75-193.singnet.com.sg] has joined #minecrafthelp
#171 [03:16] <Kynzol> Hi for some reason i cant log in to minecraft
#172 [03:17] <Kynzol> its says Invalid email or password
#173 [03:17] <Kynzol> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#174 [03:17] <Kynzol> But ive checked it stated its Mojang
#175 [03:36] * Kynzol [webchat@bb121-7-75-193.singnet.com.sg] has joined #minecrafthelp
#176 [03:36] <Kynzol> Hi for some reason i cant log in on my launcher and website
#177 [03:46] * InK [webchat@84.126.53.15.dyn.user.ono.com] has quit. (Quit: webchat.esper.net)
#178 [03:48] * wabbits [webchat@pcngon6234w-lp140-01-70-50-220-248.dsl.bell.ca] has joined #minecrafthelp
#179 [03:48] <wabbits> hello?
#180 [03:49] <wabbits> is anyone on right now? I need help with my minecraft and my new MacOS.
#181 [03:50] <wabbits> oh it says come back in a while ok
#182 [03:53] <wabbits> Ok ummm. So Ive had macbooks about 2 other times and they have all downloaded great onto the computer. But for some reason this new computer will not let me play. I installed the game ready to play and when I load a world it loads up the square thing and hits 100 and then crashes. Sometimes a message will come up and it says,
#183 [03:53] <wabbits> The game crashed whilst mouseclicked event handler
#184 [03:53] <wabbits> Error: java.lang.NoClassDefFoundError: Could not initialize class sun.net.www.protocol.https.DelegateHttpsURLConnection
#185 [03:54] * DH1234 [webchat@121-200-6-149.79c806.syd.nbn.aussiebb.net] has quit. (Quit: webchat.esper.net)
#186 [03:55] <wabbits> I updated the latest version of apple updates to my computer and have been looking at java. I just dont know whats wrong and I really want my minecraft on my computer.
#187 [03:58] * vojmar212 [webchat@unn-185-180-15-233.datapacket.com] has joined #minecrafthelp
#188 [03:58] <vojmar212> Hello?!
#189 [04:04] * Ed [webchat@101-100-130-57.myrepublic.co.nz] has joined #minecrafthelp
#190 [04:05] <Ed> I'm trying to connect to the same server as my friend in the same house. When i put in the 5 digit number into direct connect it comes up with io.netty.channel.abstractchannel$annotatedNoRouteToHost
#191 [04:06] * itsaydoss [webchat@193-115-105-227.tpgi.com.au] has quit. (Quit: webchat.esper.net)
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#196 [04:11] <InK> Hello? Are any volunteers online?
#197 [04:12] <InK> https://paste.ubuntu.com/p/jkJdR2xfmX/
#198 [04:13] <InK> Whenever I try to launch my game, the MOJANG loading bar goes up about three quarters of the way, before it white screens, and says Java (TM) SE Binary is not responding
#199 [04:16] * Rambo [webchat@abbf149.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#200 [04:18] * soleil [webchat@pw126247086137.14.panda-world.ne.jp] has joined #minecrafthelp
#201 [04:19] <Rambo> hi, recently i migrated my account and couldn't been able to log into minecraft account. I tried waiting a few hours but that didn't and the real problem i'm having is with minecraft.net, when I try to log in the site doesn't respond. Please help me if you can.
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#204 [04:24] * mr_reed [webchat@163-47-115-82.cgnat.unlimitedinternet.co.nz] has joined #minecrafthelp
#205 [04:25] <mr_reed> hiya im trying to find my old account i know the user name is skinnywhiteboy10 but i don't know is current email address
#206 [04:31] * AlexanderH [webchat@pool-74-111-168-122.pitbpa.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#207 [04:35] * Bittertail [webchat@ip72-222-114-140.tu.ok.cox.net] has joined #minecrafthelp
#208 [04:38] <Bittertail> Hi, i'm having trouble with the launching Minecraft, whenever I launch the game it always freezes around 75% progress on the Mojang screen
#209 [04:43] * ogysha [webchat@5.206.232.167] has joined #minecrafthelp
#210 [04:43] * ogysha [webchat@5.206.232.167] has quit. (Client Quit)
#211 [04:48] <InK> I am having that same problem
#212 [04:48] * death_XoX_note [webchat@i59F541DC.versanet.de] has joined #minecrafthelp
#213 [04:49] <death_XoX_note> hello i have change my name on minecraft.net and now i can´t play online :(
#214 [04:51] * itsaydoss [webchat@193-115-105-227.tpgi.com.au] has joined #minecrafthelp
#215 [04:52] <itsaydoss> I really need some suggestions or ways on how to improve this issue or fix it all together "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"
#216 [04:52] <itsaydoss> If there is any known causes, would like to know also :)
#217 [04:53] * Rambo [webchat@abbf149.neoplus.adsl.tpnet.pl] has quit. (Quit: webchat.esper.net)
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#220 [05:01] * flame_talon [webchat@ip72-222-114-140.tu.ok.cox.net] has joined #minecrafthelp
#221 [05:07] <flame_talon> Hi, Whenever i launch my Minecraft it consistently freezes at about 75% on the Mojang screen and stops responding. This is the log that I keep getting https://pastebin.com/0sPPTy6j . i've already tried getting a fresh and clean install of Minecraft but I keep having this issue.
#222 [05:07] * agusjcb [webchat@91.126.188.66] has quit. (Quit: webchat.esper.net)
#223 [05:17] * rakkae [webchat@5-231-152-175.ktk-ip.de] has joined #minecrafthelp
#224 [05:17] <rakkae> helper here?
#225 [05:22] * vojmar212 [webchat@unn-185-180-15-233.datapacket.com] has quit. (Quit: webchat.esper.net)
#226 [05:24] * player9 [webchat@134.19.189.60] has joined #minecrafthelp
#227 [05:25] <player9> hmm
#228 [05:25] <rakkae> hello
#229 [05:25] <player9> Hello...
#230 [05:26] <rakkae> whats up
#231 [05:26] <player9> Is there any problem with the website atm?
#232 [05:27] <rakkae> there is a problkem with the whole mojang company
#233 [05:27] <rakkae> problem*
#234 [05:27] <player9> in what way?
#235 [05:28] <rakkae> small trash indi company
#236 [05:28] <player9> I see...
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#240 [05:29] * InK [webchat@84.126.53.15.dyn.user.ono.com] has quit. (Quit: webchat.esper.net)
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#243 [05:43] <rakkae> hi
#244 [05:43] <Chris> how do i go about finding my old username for MC?
#245 [05:43] <Chris> hello
#246 [05:44] <rakkae> wait a minute
#247 [05:44] <rakkae> email
#248 [05:45] * GreyVulpine [~ident@c-68-43-38-11.hsd1.mi.comcast.net] has joined #minecrafthelp
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#253 [05:56] <vilmar12345> Hey uhh so i can't sign in for some reason, i believe my account was hacked. Someone also changed my skin, so someone must be using my minecraft account, but with a different password. My account is from before november 2012, and was never migrated. I also have no access to the email i used to make the account, haven't had access for years, since m
#254 [05:56] <vilmar12345> icrosoft wants me to remember mails i sent like 7 years ago to get access to my account. So yeah I'm in a bit of a pickle, anyone who knows what i should do?
#255 [06:12] * rakkae [webchat@5-231-152-175.ktk-ip.de] has joined #minecrafthelp
#256 [06:12] <rakkae> hello
#257 [06:12] <rakkae> help
#258 [06:13] <rakkae> help
#259 [06:14] * rakkae [webchat@5-231-152-175.ktk-ip.de] has quit. (Client Quit)
#260 [06:36] * daniel0 [webchat@5-14-39-76.residential.rdsnet.ro] has joined #minecrafthelp
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#262 [06:36] * ThieF_24 [webchat@82-73-217-84.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#263 [06:37] <daniel0> hi so myaccount got hackd or stolen idk because i was on vacation and when i come back my email and mojang acc got hacked? some help
#264 [06:38] <roran> hello. I tried to migrate an old account I used during beta/early release, it says it's migrated but It doesnt show on my mojang account and I still need to purchase the game to be able to play the full game...
#265 [06:38] <daniel0> AND what i want exeactly i want a passworld change and a email if i can
#266 [06:39] * hantldnjs [webchat@211.178.12.102] has joined #minecrafthelp
#267 [06:39] <daniel0> sorry 4 my bad eng but i am from romania
#268 [06:40] <hantldnjs> I could play only DEMO mode
#269 [06:40] <hantldnjs> how can I fix it
#270 [06:40] <daniel0> you need a account
#271 [06:40] <daniel0> a premium one
#272 [06:41] <hantldnjs> I have premium
#273 [06:41] <hantldnjs> I bought minecraft
#274 [06:42] <daniel0> the operators must join
#275 [06:42] * ThieF_24 [webchat@82-73-217-84.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#276 [06:43] <hantldnjs> I have to share my ID and passward to you?
#277 [06:44] <daniel0> nooooooo
#278 [06:44] <daniel0> iu am not a operator
#279 [06:44] <daniel0> im
#280 [06:45] <hantldnjs> ookay
#281 [06:45] <hantldnjs> It is very amazing
#282 [06:45] <daniel0> what
#283 [06:45] <hantldnjs> are you real people?
#284 [06:45] <daniel0> yes
#285 [06:45] <hantldnjs> WOW
#286 [06:45] <daniel0> i am a human
#287 [06:45] <hantldnjs> It's so fun
#288 [06:45] <hantldnjs> where are yoou from
#289 [06:46] <daniel0> romania
#290 [06:46] <hantldnjs> WOW
#291 [06:46] <hantldnjs> I'm from koorea
#292 [06:46] <hantldnjs> korea
#293 [06:46] <daniel0> niceeee
#294 [06:46] <hantldnjs> How old are you
#295 [06:47] <daniel0> 14
#296 [06:47] <hantldnjs> WTF
#297 [06:47] <hantldnjs> you are
#298 [06:48] <hantldnjs> wery yooung
#299 [06:48] <hantldnjs> very
#300 [06:48] <daniel0> how old r u
#301 [06:48] * Mayank0w0 [webchat@106.79.196.157] has joined #minecrafthelp
#302 [06:48] * Mayank0w0 [webchat@106.79.196.157] has quit. (Client Quit)
#303 [06:50] <hantldnjs> im 17 years old
#304 [06:53] * vilmar12345 [webchat@77.111.247.6] has quit. (Quit: webchat.esper.net)
#305 [06:54] <itsaydoss> I really need some suggestions or ways on how to improve this issue or fix it all together "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"
#306 [06:54] <itsaydoss> If there is any known causes, would like to know also :)
#307 [06:58] * itsaydoss [webchat@193-115-105-227.tpgi.com.au] has quit. (Quit: webchat.esper.net)
#308 [07:04] * Qetrax [webchat@94.122.174.195] has joined #minecrafthelp
#309 [07:04] <Qetrax> hey
#310 [07:04] <Qetrax> please help me
#311 [07:04] <Qetrax> ı cant reset my password
#312 [07:06] * kolipo_pro [webchat@38.5.77.188.dynamic.jazztel.es] has joined #minecrafthelp
#313 [07:06] * Osse [webchat@78-69-210-68-no98.tbcn.telia.com] has joined #minecrafthelp
#314 [07:06] <Osse> nternal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host.
#315 [07:07] <Osse> nternal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host.
#316 [07:07] * kolipo_pro [webchat@38.5.77.188.dynamic.jazztel.es] has quit. (Client Quit)
#317 [07:08] * kolipo_pro [webchat@38.5.77.188.dynamic.jazztel.es] has joined #minecrafthelp
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#319 [07:10] * ellio [webchat@cpc1-pnwn4-2-0-cust885.5-2.cable.virginm.net] has joined #minecrafthelp
#320 [07:11] <kolipo_pro> hello I have a problem
#321 [07:11] <ellio> hey i need help with my secuirty questions, i have forgoten them and also my email has expired and been deleted, i want ur help with changing my email and resetting my secuirty questions.
#322 [07:12] <kolipo_pro> why
#323 [07:12] <ellio> wdym why?
#324 [07:12] <kolipo_pro> why?
#325 [07:13] <ellio> because my email has expired i need to add another email.
#326 [07:13] <daniel0> samee almoust
#327 [07:13] <kolipo_pro> cristopherpillco12@gmail.com
#328 [07:15] <ellio> ive sent a message.
#329 [07:15] * Ossi06 [webchat@78-69-210-68-no98.tbcn.telia.com] has joined #minecrafthelp
#330 [07:15] <Ossi06> nternal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host.
#331 [07:15] <Ossi06> help please
#332 [07:15] <ellio> i need help too
#333 [07:15] <Ossi06> nice
#334 [07:16] <ellio> guess we both have problems. ;-;
#335 [07:16] <Ossi06> yes
#336 [07:16] <ellio> oo u have a problem with java.
#337 [07:16] <Ossi06> i dont now
#338 [07:16] <ellio> i suppose u need to unistall it.
#339 [07:17] <Ossi06> but i neeed it to my server
#340 [07:17] <ellio> ah true.
#341 [07:17] * kolipo_pro [webchat@38.5.77.188.dynamic.jazztel.es] has quit. (Quit: webchat.esper.net)
#342 [07:17] <ellio> did u email minecraft?
#343 [07:18] <Ossi06> no
#344 [07:18] <Ossi06> you?
#345 [07:21] <ellio> yeah but they haven't replied.
#346 [07:24] * Runeiy [webchat@p5482403A.dip0.t-ipconnect.de] has joined #minecrafthelp
#347 [07:24] <Runeiy> i lost my acc. 1-2 years allready any old data and Email doesnt work.. so what should i do to get it back?
#348 [07:25] * abbe [webchat@h-158-174-186-236.NA.cust.bahnhof.se] has joined #minecrafthelp
#349 [07:26] * abbe [webchat@h-158-174-186-236.NA.cust.bahnhof.se] has quit. (Client Quit)
#350 [07:26] <daniel0> wellllăî
#351 [07:27] <daniel0> apparently the oppertprs didnt do nothing
#352 [07:27] <Runeiy> seems so
#353 [07:28] * daniel0 [webchat@5-14-39-76.residential.rdsnet.ro] has quit. (Quit: webchat.esper.net)
#354 [07:29] * roran [webchat@91-168-150-124.subs.proxad.net] has quit. (Quit: webchat.esper.net)
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#359 [07:51] * Ggghhghhg [webchat@135.red-88-21-23.staticip.rima-tde.net] has joined #minecrafthelp
#360 [07:52] * Nick9 [webchat@pool-108-39-70-183.nrflva.fios.verizon.net] has joined #minecrafthelp
#361 [07:52] <Ggghhghhg> Cuando entró pone minecraft se a detenido
#362 [07:53] <Nick9> Minecraft 1.14 keeps crashing and i cant get a crash report.
#363 [07:53] <Ggghhghhg> Decidme co m
#364 [07:54] <Ggghhghhg> Decidme como entrar
#365 [07:55] <Ggghhghhg> No se que acer
#366 [07:55] * Pilu [webchat@82.131.65.31.cable.starman.ee] has joined #minecrafthelp
#367 [07:55] <Pilu> hey
#368 [07:56] * Pilu [webchat@82.131.65.31.cable.starman.ee] has quit. (Client Quit)
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#373 [08:08] * redsheep7 [webchat@92.60.205.28] has joined #minecrafthelp
#374 [08:09] <redsheep7> hello, i have had problems with my minecraft account. when i try to log in it says invalid email or password but when i go to reset my password i do not get any reply emails
#375 [08:11] * redsheep7 [webchat@92.60.205.28] has quit. (Client Quit)
#376 [08:12] * auras [webchat@5-14-39-76.residential.rdsnet.ro] has joined #minecrafthelp
#377 [08:13] <auras> some one???????
#378 [08:18] <auras> i got a problem with my email adress can some one help me
#379 [08:19] * bob [webchat@pool-108-39-70-183.nrflva.fios.verizon.net] has joined #minecrafthelp
#380 [08:20] <bob> 1.14 keeps crashing, tried deleting and reinstalling didn't work.
#381 [08:20] * Jaro [webchat@83.82.14.37.dynamic.jazztel.es] has joined #minecrafthelp
#382 [08:21] <Jaro> Hola
#383 [08:21] <auras> no when i am trying to manage my acc it says to ask some question and i didnt put that probbaly my cousin bu he didnt do nothing and when i tryed to sent reset my Yahoo was disabled what now??????
#384 [08:21] <auras> but
#385 [08:23] <Jaro> Does anyone know why when I try to log in to the minecraft launcher does not let me in? I bought the game yesterday
#386 [08:25] * Ossi06 [webchat@78-69-210-68-no98.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#387 [08:27] * Super [webchat@c-73-104-123-50.hsd1.fl.comcast.net] has joined #minecrafthelp
#388 [08:27] <Super> Hello?
#389 [08:28] <Super> My Minecraft wont open any servers. It just shows a blanks brown screen. How do i fix it?
#390 [08:29] * Super [webchat@c-73-104-123-50.hsd1.fl.comcast.net] has quit. (Client Quit)
#391 [08:29] * auras [webchat@5-14-39-76.residential.rdsnet.ro] has quit. (Quit: webchat.esper.net)
#392 [08:37] * ColDeath007 [webchat@92-249-209-149.pool.digikabel.hu] has joined #minecrafthelp
#393 [08:37] * kaspersloth91 [webchat@188-176-17-222-cable.dk.customer.tdc.net] has joined #minecrafthelp
#394 [08:37] <ColDeath007> Minecraft crashing on the mojang screen
#395 [08:37] <ColDeath007> what should i do?
#396 [08:38] <kaspersloth91> I can't login the Login dosen't work
#397 [08:38] * kaspersloth91 [webchat@188-176-17-222-cable.dk.customer.tdc.net] has quit. (Client Quit)
#398 [08:39] * redsheep7 [webchat@92.60.205.28] has joined #minecrafthelp
#399 [08:39] <redsheep7> hello, i have had problems with my minecraft account. when i try to log in it says invalid email or password but when i go to reset my password i do not get any reply emails
#400 [08:41] <redsheep7> i am happy to help in any way that i can
#401 [08:49] * ColDeath007 [webchat@92-249-209-149.pool.digikabel.hu] has quit. (Quit: webchat.esper.net)
#402 [08:50] <redsheep7> bruh
#403 [08:50] <Jaro> hello
#404 [08:50] <Jaro> can you help me?
#405 [08:51] <mr_reed> reply to my email minecraft
#406 [08:51] * Tienor [webchat@213-229-5-206.static.upcbusiness.at] has joined #minecrafthelp
#407 [08:51] <mr_reed> hellllllllllllllllllppppppppp
#408 [08:51] * Jaro [webchat@83.82.14.37.dynamic.jazztel.es] has quit. (Quit: webchat.esper.net)
#409 [08:52] <Tienor> Someone migrated my account. Help.
#410 [08:52] * mr_reed [webchat@163-47-115-82.cgnat.unlimitedinternet.co.nz] has quit. (Quit: webchat.esper.net)
#411 [08:55] * Moerres [webchat@x2f4a5e0.dyn.telefonica.de] has joined #minecrafthelp
#412 [08:56] * dylancorder2 [webchat@66-85-196-166.cdma-pool.blue.net] has joined #minecrafthelp
#413 [08:56] <Moerres> Hey, I need help. My son cannot join my realms, because he needs parental permission and to give him that, I need to give my visa, mastercard or american express, that I don't have... Is there another possibility?
#414 [08:58] <dylancorder2> Ive been having problems when attempting to downloading anything versions older than 1.14. Ive tried to follow the steps of delete that byte thing, but i dont have that downloaded
#415 [09:00] * dylancorder2 [webchat@66-85-196-166.cdma-pool.blue.net] has quit. (Client Quit)
#416 [09:08] * Tienor [webchat@213-229-5-206.static.upcbusiness.at] has quit. (Quit: webchat.esper.net)
#417 [09:10] * FatDogo [webchat@162.156.219.163] has joined #minecrafthelp
#418 [09:10] <FatDogo> Hi
#419 [09:11] * FatDogo [webchat@162.156.219.163] has quit. (Client Quit)
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#421 [09:19] * nova [webchat@ip68-102-147-251.ks.ok.cox.net] has joined #minecrafthelp
#422 [09:20] <Kluten> Hello, I am a old player of this game and I guess I have to do the merge thing. THe thing is that it wont work. I just get errors
#423 [09:20] <Kluten> I might do something wrong, But I cant log in and new pw does not work either
#424 [09:21] <nova> i am having the same problem
#425 [09:22] * skinny [webchat@163-47-115-82.cgnat.unlimitedinternet.co.nz] has joined #minecrafthelp
#426 [09:22] * skinny [webchat@163-47-115-82.cgnat.unlimitedinternet.co.nz] has quit. (Client Quit)
#427 [09:23] * Pyxven [webchat@dsl.49.150.1.118.pldt.net] has joined #minecrafthelp
#428 [09:23] * CrazyMars0 [webchat@5e03da8a.bb.sky.com] has joined #minecrafthelp
#429 [09:24] <CrazyMars0> Hello, when I try to]
#430 [09:25] <CrazyMars0> Hello, I downloaded and bought the Minecraft Java Edition for my iMac and windows 10. When I launch the version 1.14 on my windows 10, it crashes, but it doesn't on my iMac.
#431 [09:25] <CrazyMars0> Why does my minecraft keep on crashing?
#432 [09:26] * Kluten [webchat@158.112.255.25] has quit. (Quit: webchat.esper.net)
#433 [09:27] <Pyxven> I cant seem to redeem the Minecraft for Windows 10. I was told that I can redeem it for free if i have the Java edition. I just bought the Java Edition this June.
#434 [09:32] * mohawkty [webchat@c-71-232-139-208.hsd1.nh.comcast.net] has joined #minecrafthelp
#435 [09:33] <mohawkty> I don't have access to my email to my mojang account, so I can't migrate my account. I also can't change my password because of the email.
#436 [09:53] * tumbleweed [~bildramer@athedsl-361604.home.otenet.gr] has quit. (Ping timeout: 198 seconds)
#437 [09:53] * Skido [webchat@96-32-8-250.dhcp.nwtn.ct.charter.com] has joined #minecrafthelp
#438 [09:56] <Skido> My account username was changed without my permission on (8/6/2019) and I noticed it (8/6/2019) and immediately changed my password and contacted Mojang directly are there any other precautions I should take?
#439 [09:59] * Balint [webchat@1F2EBDC6.dsl.pool.telekom.hu] has joined #minecrafthelp
#440 [10:00] <Balint> Why i dont get any response from mojang about account help. I sent a email 3 weeks ago.
#441 [10:00] * SirSushiDE [webchat@ip-95-223-185-28.hsi16.unitymediagroup.de] has joined #minecrafthelp
#442 [10:01] <SirSushiDE> Hello i cant login in my computer
#443 [10:01] <SirSushiDE> But i can log in on my laptob
#444 [10:01] * Balint [webchat@1F2EBDC6.dsl.pool.telekom.hu] has quit. (Client Quit)
#445 [10:02] * SirSushiDE [webchat@ip-95-223-185-28.hsi16.unitymediagroup.de] has quit. (Client Quit)
#446 [10:09] * Antoine [webchat@176.167.180.123] has joined #minecrafthelp
#447 [10:10] <Antoine> french ?
#448 [10:12] <Antoine> I can not reinitialize my password because when I go to my email address I do not have a message about spam or anywhere else. How to do ?
#449 [10:12] * Pyxven [webchat@dsl.49.150.1.118.pldt.net] has quit. (Quit: webchat.esper.net)
#450 [10:14] * wfc1881 [webchat@host86-153-183-141.range86-153.btcentralplus.com] has joined #minecrafthelp
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#452 [10:15] * Antoine [webchat@176.167.180.123] has joined #minecrafthelp
#453 [10:15] <Antoine> I can not reinitialize my password because when I go to my email address I do not have a message about spam or anywhere else. How to do ?
#454 [10:15] <wfc1881> i can't go onto realms because it says i need to update my account but then i have updated it and it still doesn't work?
#455 [10:18] * wfc1881 [webchat@host86-153-183-141.range86-153.btcentralplus.com] has quit. (Client Quit)
#456 [10:20] * TheTsar1209 [webchat@cpe-67-10-246-33.stx.res.rr.com] has joined #minecrafthelp
#457 [10:20] <TheTsar1209> Someone please help minecraft crashes as the loading almost reaches the end and the exit code is 805306369
#458 [10:23] * MonkingIsGod [webchat@c-24-14-162-199.hsd1.il.comcast.net] has joined #minecrafthelp
#459 [10:23] <MonkingIsGod> hi
#460 [10:23] <TheTsar1209> can you help me
#461 [10:23] <MonkingIsGod> me? no
#462 [10:24] <TheTsar1209> oh ok
#463 [10:26] <MonkingIsGod> anyway my question is that whenever my minecraft is launching the progress bar would b stuck on the last 20% ish and the game would stop responding and crash. How do I solve that?
#464 [10:27] * CrazyMars0 [webchat@5e03da8a.bb.sky.com] has quit. (Quit: webchat.esper.net)
#465 [10:27] * fabssosa [webchat@net-188-217-221-168.cust.vodafonedsl.it] has joined #minecrafthelp
#466 [10:27] <fabssosa> hi i can't log in my minecraft account
#467 [10:27] <TheTsar1209> yeah me too
#468 [10:27] <fabssosa> can someone help me?
#469 [10:28] <TheTsar1209> oops meant to reply to monkingisgod
#470 [10:28] * OhMoJohh [webchat@ip68-7-229-236.sd.sd.cox.net] has joined #minecrafthelp
#471 [10:28] <TheTsar1209> fabssosa what have you tried
#472 [10:28] <OhMoJohh> is there any tech support on right now
#473 [10:28] <fabssosa> delting .minecraft folder
#474 [10:29] <fabssosa> obviously didn't worked
#475 [10:29] <TheTsar1209> that doesn't work at least I don't think so
#476 [10:29] <fabssosa> ^
#477 [10:29] * local [webchat@CPE9050ca1e3f73-CM9050ca1e3f70.cpe.net.cable.rogers.com] has joined #minecrafthelp
#478 [10:30] <TheTsar1209> where is tech support when you need it
#479 [10:30] <local> Hello my minecrfat is howing up on both monitors monitor one is where i control it and monitor two is where it shows up
#480 [10:31] <TheTsar1209> sorry everyone on this channel also has problems and there is no tech support yet
#481 [10:31] <local> ah
#482 [10:31] * OhMoJohh [webchat@ip68-7-229-236.sd.sd.cox.net] has quit. (Client Quit)
#483 [10:31] <local> wahts your promblem
#484 [10:31] * dyan [webchat@66-85-196-166.cdma-pool.blue.net] has joined #minecrafthelp
#485 [10:31] <dyan> Hello, is anyone on?
#486 [10:31] <local> yep but no tech support
#487 [10:31] <dyan> dang
#488 [10:32] <TheTsar1209> my problem is that the loading bar gets to about 20% to the end an then it crashes with the exit code 805306369
#489 [10:33] <dyan> Mine just crashes after so long, it wont let me load versions before 1.14 or anything
#490 [10:34] <TheTsar1209> ah
#491 [10:34] <local> mine is where minecrfat shows up on both monitors and then monitor one is where i control it but monitor twois where it shows up
#492 [10:35] <dyan> i cant find anything online about fixing it
#493 [10:35] <dyan> and when i do find something, it doesnt do shit
#494 [10:35] <Absol> dyan: Please keep it civil
#495 [10:36] <fabssosa> Absol there is something preventing me from authenticathing
#496 [10:36] <TheTsar1209> me too
#497 [10:36] <dyan> Well atleast we found someone
#498 [10:37] <fabssosa> can you start the client?
#499 [10:37] <fabssosa> i can't even login
#500 [10:39] * OhMoJohh [webchat@ip68-7-229-236.sd.sd.cox.net] has joined #minecrafthelp
#501 [10:40] <OhMoJohh> anybody here to help
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#503 [10:41] <TheTsar1209> nope
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#516 [10:54] <Phantom> Hi, I appear to have some unwanted intruder on my account, password was changed but the issue remains that the person changed my username and I would have to wait a while before I can change it again. Is there any way this wait can be skipped?
#517 [10:55] <_Saikou> Hello.. i'm sure this question has been asked plenty of times, but I haven't found any answers on any other websites with my exact problem. Every time I try to upload a world to realms, whether its a Minecraft map or just a regular survival world, it always says "Uploading *insert world name* then a very low loading percentage, then a "Upload faile
#518 [10:55] <_Saikou> d! (-1)". I have no idea why its doing this and when/why it started, but its been happening for a little over a year, is there a way to fix this?
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#523 [11:15] * Kurt is now known as Guest25451
#524 [11:16] <Guest25451> I need help with my acoount migating. I dont remember my email, but i do remember my username and password. I dont have the transaction id
#525 [11:21] * Joe [webchat@cpc121386-wals12-2-0-cust338.16-1.cable.virginm.net] has joined #minecrafthelp
#526 [11:21] <Joe> Every time I try to log in my game crashes
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#530 [11:35] * itsgreenbanana [webchat@c-76-29-118-182.hsd1.il.comcast.net] has joined #minecrafthelp
#531 [11:37] <itsgreenbanana> When I try to launch the game, nothing happens and the launcher says the game crashed. I can't get any logs or crash report. I'm on windows 10 (java edition)
#532 [11:40] * Chav115 [webchat@adsl-181-128-105-213.une.net.co] has joined #minecrafthelp
#533 [11:40] <Chav115> Hello?
#534 [11:41] * Chav115 [webchat@adsl-181-128-105-213.une.net.co] has quit. (Client Quit)
#535 [11:43] * Artjom [webchat@185-94-213-59.dynamic.ktkru.ru] has joined #minecrafthelp
#536 [11:44] <Artjom> Hi!
#537 [11:44] <itsgreenbanana> hello
#538 [11:44] <Artjom> I have some issues with purchasing the game and not being able to launch java version on my mac
#539 [11:44] * Artjom [webchat@185-94-213-59.dynamic.ktkru.ru] has quit. (Client Quit)
#540 [11:45] * Artjom [webchat@185-94-213-59.dynamic.ktkru.ru] has joined #minecrafthelp
#541 [11:45] * James [webchat@144.92.154.82] has joined #minecrafthelp
#542 [11:45] <James> I cannot log in
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#544 [11:46] * Joe [webchat@cpc121386-wals12-2-0-cust338.16-1.cable.virginm.net] has joined #minecrafthelp
#545 [11:46] <James> I have an old account and it won't send me the reset password email. what do I do?
#546 [11:48] <Artjom> I disconnected for some reason. So the Mojang page where I am supposed to buy the game is stuck on loading, and I've tried using different devices and wi-fi, vpn even to see if it's an issue with my country or something. I searched for a few hours now and found no answer. Also I downloaded a free java version for my Mac to see if I might be able to
#547 [11:48] <Artjom> buy the game via Minecraft client itself. But it's not even launching. Even tho I've just installed new java updated. Any ideas?
#548 [11:48] * Steve [webchat@137.red-83-34-63.dynamicip.rima-tde.net] has joined #minecrafthelp
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#551 [11:49] <itsgreenbanana> have you tried a different browser?
#552 [11:49] <Artjom> I've tried different devices even
#553 [11:49] * Quinton [webchat@159-118-92-54.cpe.cableone.net] has quit. (Client Quit)
#554 [11:49] <Artjom> It's all the same
#555 [11:50] <itsgreenbanana> yeah but are you just using one browser? like only using chrome or firefox
#556 [11:50] <Artjom> Well it was safari both times, downloading chrome rn to check it out
#557 [11:50] <Steve> hi, when it comes to buying the mincraft does not let me and I have put the data well and gives me payment herror, I would like to know if you have any problems with the payment method,thanks
#558 [11:51] <Artjom> But what about the game itself tho? I've downloaded it, it updated itself, did something, and then when I launch it - it gives me an error
#559 [11:52] <itsgreenbanana> im not sure, im not very familiar with macs. what's the error
#560 [11:53] <Steve> no, what I want is to buy it and it gives me error because it tells me I have some wrong card data put
#561 [11:53] <Artjom> I dunno, it just says something among the lines of "Minecraft was shutdown unexpectedly"
#562 [11:54] <Steve> i need know that the method of paying is crashed or something
#563 [11:55] <itsgreenbanana> we arent official mojang help, so i would send an email to mojang
#564 [11:55] <Steve> ok, thanks
#565 [11:57] <Artjom> It's the same issue on chrome just like on safari. Is there a problem between Mojang/Microsoft and Russia, like they don't sell Minecraft to us or something? D:
#566 [11:58] <itsgreenbanana> not that i'm aware of
#567 [11:59] <Artjom> That's super odd. Where do you guys think I can find answers? About the shop failing to load and game not launching whatsoever
#568 [11:59] <GreyVulpine> Contact Mojang Support: https://help.mojang.com/customer/portal/emails/new
#569 [11:59] * Joe [webchat@cpc121386-wals12-2-0-cust338.16-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#570 [11:59] <itsgreenbanana> if you cant purchase it i would go to mojang
#571 [11:59] <Artjom> Okay, thanks you guys!
#572 [12:00] * AtomORK [webchat@dyndsl-091-248-175-242.ewe-ip-backbone.de] has joined #minecrafthelp
#573 [12:00] <AtomORK> hey i can not get into my account anymore ... when i log in i have to answer identity questions but i do not know the questions anymore and my old email adress from yahoo got deleted.
#574 [12:00] <AtomORK> can I somehow change my email adress at mojang without having to use my old email?
#575 [12:00] * Artjom [webchat@185-94-213-59.dynamic.ktkru.ru] has quit. (Quit: webchat.esper.net)
#576 [12:00] <GreyVulpine> See" https://help.mojang.com/customer/en/portal/articles/901432-changing-your-email-address-mojang-accounts-?b_id=5408
#577 [12:01] <itsgreenbanana> When I try to launch the game, nothing happens and the launcher says the game crashed. I can't get any logs or crash report. I'm on windows 10 (java edition)
#578 [12:02] <AtomORK> i cant go to settings bcs i have to confirm my identity if i am logging in
#579 [12:03] * Maddie [webchat@mtbron5002w-lp140-01-67-71-147-150.dsl.bell.ca] has joined #minecrafthelp
#580 [12:03] <AtomORK> to reset the questions i need acces to my old email account but it does not exist anymore
#581 [12:03] <Maddie> Hi! I just bought minecraft and I am having problems with my launcher
#582 [12:05] <Maddie> it says "couldn't launch core launcher" and I was wondering if anyone could help me with this?
#583 [12:15] * dylan [webchat@66-85-196-166.cdma-pool.blue.net] has joined #minecrafthelp
#584 [12:16] <dylan> Hey, does anyone know why my minecraft always crashes on startup?
#585 [12:17] * ichgo8648 [webchat@b01ac0b1.bb.sky.com] has joined #minecrafthelp
#586 [12:18] <ichgo8648> I cannot log in to my Mojang account regardless of password resets, is there any way to fix this?
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#592 [12:22] <freehomebrew> I want to gain access to my minecraft account. I have my username and proof of purchase, but I don't know what email I used to register.
#593 [12:22] <itsgreenbanana> email mojang support
#594 [12:25] * AtomORK [webchat@dyndsl-091-248-175-242.ewe-ip-backbone.de] has quit. (Quit: webchat.esper.net)
#595 [12:25] <freehomebrew> I have, when will they get back to me?
#596 [12:25] <itsgreenbanana> it depends, could be a while
#597 [12:26] * dylan [webchat@66-85-196-166.cdma-pool.blue.net] has quit. (Quit: webchat.esper.net)
#598 [12:26] <freehomebrew> Ok. I also just found an old email from 2016 saying someone changed my email
#599 [12:26] <freehomebrew> And it wasn't me
#600 [12:26] <freehomebrew> The reversion token has expired
#601 [12:26] * AtomORK [webchat@dyndsl-091-248-175-242.ewe-ip-backbone.de] has joined #minecrafthelp
#602 [12:26] <Maddie> well this chat can't really help with that
#603 [12:27] <itsgreenbanana> yeah you need to contact mojang for that
#604 [12:27] * AtomORK [webchat@dyndsl-091-248-175-242.ewe-ip-backbone.de] has quit. (Client Quit)
#605 [12:27] <Maddie> exactly
#606 [12:27] <Maddie> nobody in this chat can do anything
#607 [12:27] <freehomebrew> Okay, I'll contact them again. Is there a way to make it easier for support and connect it to my previous mail/report?
#608 [12:28] <freehomebrew> Or should I wait for them to respond to my current open request?
#609 [12:28] <itsgreenbanana> just wait
#610 [12:28] <Maddie> I would wait
#611 [12:29] <freehomebrew> ok
#612 [12:29] <freehomebrew> Thanks for the help
#613 [12:29] <freehomebrew> Thanks for the help
#614 [12:30] * freehomebrew [webchat@ip5655f320.adsl-surfen.hetnet.nl] has left #minecrafthelp
#615 [12:35] * asdf [~asdf@67.142.113.150] has joined #minecrafthelp
#616 [12:41] <Maddie> Does anyone have a problem with their launcher core while trying to downloading the game?
#617 [12:43] * Adia [webchat@75-58-41-111.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#618 [12:43] <Adia> I cannot load my worlds, realms, or multiplayer servers. I have done all the things people have said to do such as checking for updates with the driver and checking for viruses. I have also tried repairing, uninstalling and reinstalling the program, and deleting the .minecraft folder after uninstalling the program. Nothing has worked.
#619 [12:44] * Nate2 [webchat@d-137-103-152-153.mdde.cpe.atlanticbb.net] has joined #minecrafthelp
#620 [12:45] <Adia> I cannot load my worlds, realms, or multiplayer servers. I have done all the things people have said to do such as checking for updates with the driver and checking for viruses. I have also tried repairing, uninstalling and reinstalling the program, and deleting the .minecraft folder after uninstalling the program. Nothing has worked.
#621 [12:45] * Nate2 [webchat@d-137-103-152-153.mdde.cpe.atlanticbb.net] has quit. (Client Quit)
#622 [12:45] <Maddie> You don't need to repost it people saw it
#623 [12:45] <Maddie> we're all waiting for a respons
#624 [12:46] <Maddie> response^
#625 [12:46] <Adia> My computer froze and it didn't show it had come up till after i resent it. Sorry for that.
#626 [12:49] <asdf> ?? mp/saves-swap
#627 [12:49] <Mightyena> mp/saves-swap: Yes, you can use your single-player world as a mutliplayer map (or vice versa). Just make the world= line in server.properties match the name of the directory the world you want to use is in.
#628 [12:49] <Mightyena> mp/saves-swap: To use a Multiplayer save in single-player, copy or rename the world directory to "world#" (where '#' is a number from one to five), and use that save slot in single-player.
#629 [12:49] * Nate_3 [webchat@d-137-103-152-153.mdde.cpe.atlanticbb.net] has joined #minecrafthelp
#630 [12:50] <Maddie> Launcher Problems??
#631 [12:52] <Nate_3> I can only run minecraft with the compatibility on Windows Vista service pack 1 or 2. And I everytime I try to run it on windows 7 or 8 the loading screen freezes. I also can't see my skin or shader and I can't see my friends skin but they can see my skin. How can I have it run with the compatibility on windows 8.
#632 [12:52] <asdf> why compat?
#633 [12:53] <asdf> it works in 8.1
#634 [13:01] * Zesty2 [webchat@pool-100-36-158-246.washdc.fios.verizon.net] has joined #minecrafthelp
#635 [13:01] <Maddie> Hi! I just bought minecraft and I am having problems with my launcher! it says "couldn't launch core launcher" and I was wondering if anyone could help me with this?
#636 [13:02] <Zesty2> Hi, I have an issue where I cannot reset my password because I can't access the email I used to register the account with.
#637 [13:04] * Zesty2 [webchat@pool-100-36-158-246.washdc.fios.verizon.net] has quit. (Client Quit)
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#639 [13:13] * OfficialMelon [webchat@mtrlpq4706w-lp140-03-70-27-251-38.dsl.bell.ca] has joined #minecrafthelp
#640 [13:14] <OfficialMelon> i have problems with my lan server
#641 [13:14] * kvaj [webchat@c-76-17-144-25.hsd1.mn.comcast.net] has joined #minecrafthelp
#642 [13:14] <kvaj> hi
#643 [13:14] <OfficialMelon> hi
#644 [13:14] * BigE [webchat@050-089-143-062.res.spectrum.com] has joined #minecrafthelp
#645 [13:15] <Gdog6210> Hello I just purshased minecraft from walmart. I purshased the activation card from there. I have typed in the code on the back of the card and everything to attivate my account. That all went fine. But when I choose to hit the play button. It will load to about 95 percent then it will crash.
#646 [13:15] <OfficialMelon> when ever my friend tries to connect to my lan it says (timed out) and that sort of thing
#647 [13:16] * OfficialMelon [webchat@mtrlpq4706w-lp140-03-70-27-251-38.dsl.bell.ca] has quit. (Client Quit)
#648 [13:16] * OfficialMelon [webchat@mtrlpq4706w-lp140-03-70-27-251-38.dsl.bell.ca] has joined #minecrafthelp
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#651 [13:17] <BigE> hi so when i launch minecraft and its loading it keeps saying its not responding and i don't have mods and i uninstalled and reinstalled and used ccleaner and still nothing can you help me?
#652 [13:17] * OfficialMelon [webchat@mtrlpq4706w-lp140-03-70-27-251-38.dsl.bell.ca] has joined #minecrafthelp
#653 [13:19] <OfficialMelon> i have a problem with my lan server
#654 [13:21] * Gdog6210 [webchat@136.32.92.198] has quit. (Quit: webchat.esper.net)
#655 [13:22] <kvaj> so]
#656 [13:22] <kvaj> i bought minecraft like when it first came out, now they say i can only play demo ?
#657 [13:22] * Sky [webchat@CPE688f2e2ce073-CM688f2e2ce070.cpe.net.cable.rogers.com] has joined #minecrafthelp
#658 [13:22] <Sky> Hi
#659 [13:22] <kvaj> im not going to purchase it again
#660 [13:22] * Kev [webchat@ip4da14539.direct-adsl.nl] has joined #minecrafthelp
#661 [13:23] * Sky [webchat@CPE688f2e2ce073-CM688f2e2ce070.cpe.net.cable.rogers.com] has quit. (Client Quit)
#662 [13:23] <Kev> why can't i play fucking minecraft
#663 [13:23] <Absol> Kev: Please keep it civil
#664 [13:23] * Kev [webchat@ip4da14539.direct-adsl.nl] has quit. (Client Quit)
#665 [13:24] <Maddie> Hi! I just bought minecraft and I am having problems with my launcher! it says "couldn't launch core launcher" and I was wondering if anyone could help me with this?
#666 [13:24] <Maddie> I have no clue what to do anymore
#667 [13:24] <Adia> I cannot load my worlds, realms, or multiplayer servers. I have done all the things people have said to do such as checking for updates with the driver and checking for viruses. I have also tried repairing, uninstalling and reinstalling the program, and deleting the .minecraft folder after uninstalling the program. Nothing has worked.
#668 [13:24] <Maddie> i've installed and uninstalled it many times and i won't work
#669 [13:25] * Kimberly [webchat@burlon0312w-lp130-02-64-229-67-88.dsl.bell.ca] has joined #minecrafthelp
#670 [13:26] <Kimberly> Retrieving Transaction ID for Minecraft
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#673 [13:39] * YapiDoo [webchat@BSN-143-28-87.dynamic.siol.net] has joined #minecrafthelp
#674 [13:39] <YapiDoo> Helloo
#675 [13:40] <YapiDoo> Is who here?
#676 [13:41] * tumbleweed [~bildramer@2a02:587:542c:1100:e093:279e:69f3:1e3c] has joined #minecrafthelp
#677 [13:41] * itsgreenbanana [webchat@c-76-29-118-182.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#678 [13:41] <YapiDoo> who here?
#679 [13:42] <BigE> the person here is busy helping other people with their problem they will get to you eventually
#680 [13:42] <YapiDoo> okey..
#681 [13:42] <YapiDoo> how much i need to wait?
#682 [13:43] <BigE> like a few hours (i think)
#683 [13:43] <YapiDoo> lool.
#684 [13:43] <YapiDoo> My account is just fucked up.
#685 [13:43] <Absol> YapiDoo: Please keep it civil
#686 [13:43] <YapiDoo> Hm...
#687 [13:43] <YapiDoo> Can i ask?
#688 [13:44] <YapiDoo> Absol are you ready for help meh?
#689 [13:45] <YapiDoo> BigE are you here?
#690 [13:45] <BigE> yea
#691 [13:45] <YapiDoo> Lol.
#692 [13:45] <YapiDoo> My account r.i.p
#693 [13:45] <YapiDoo> I bought it and now i can't play on it.
#694 [13:45] <YapiDoo> like 1 month ago.
#695 [13:45] <BigE> what did you do
#696 [13:46] <YapiDoo> lol demo shit
#697 [13:46] * Absol kicked YapiDoo from #minecrafthelp (Reason: apiDoo :Keep it civilized, you are just a human being)
#698 [13:46] * YapiDoo [webchat@BSN-143-28-87.dynamic.siol.net] has joined #minecrafthelp
#699 [13:46] <YapiDoo> Lmfaoo
#700 [13:46] <YapiDoo> BigE
#701 [13:47] <BigE> yea\
#702 [13:47] <YapiDoo> Microsoft is death i think.
#703 [13:47] <BigE> maybe
#704 [13:48] <YapiDoo> 20€ for account but just for 1 month ....
#705 [13:48] <YapiDoo> Hm...
#706 [13:48] <YapiDoo> Hard thing.
#707 [13:49] <YapiDoo> And yeaah very active helpers.
#708 [13:49] <BigE> yea its been 4 years since i didn't play on computer now my game doesn't want to load
#709 [13:50] * Icantplayminecraft [webchat@host100.190-224-73.telecom.net.ar] has joined #minecrafthelp
#710 [13:50] <Icantplayminecraft> hello
#711 [13:50] <YapiDoo> Hi
#712 [13:50] <YapiDoo> r u helper?
#713 [13:50] <Icantplayminecraft> nop
#714 [13:50] <YapiDoo> hm...
#715 [13:50] <YapiDoo> lmfaoo
#716 [13:50] <Icantplayminecraft> i am looking for help
#717 [13:51] <YapiDoo> very active helpers
#718 [13:51] <YapiDoo> me2.
#719 [13:51] <YapiDoo> I purchased my minecraft account about 1 month ago and now I can no longer access it.
#720 [13:51] <BigE> helpers have + or @
#721 [13:51] <Icantplayminecraft> because mojang/microsoft doesnt want to respond my mails
#722 [13:51] <YapiDoo> haha same
#723 [13:51] <Icantplayminecraft> and i cant play
#724 [13:51] <YapiDoo> i wrote and they didn't respond.
#725 [13:51] <Icantplayminecraft> i wrote 3 times
#726 [13:51] <Icantplayminecraft> and waited 1 month
#727 [13:51] <BigE> and the internet is no help
#728 [13:52] <Icantplayminecraft> problem here is that i want a mail/password reset
#729 [13:52] <Icantplayminecraft> i have the transaction ID and everything
#730 [13:52] <Icantplayminecraft> but they just wont respond my mails
#731 [13:52] <YapiDoo> i have blocked account.
#732 [13:52] <Icantplayminecraft> i got minecraft when it was an alpha
#733 [13:52] <YapiDoo> i got when it was minecraft 10 yrs day birthday.
#734 [13:52] <Icantplayminecraft> when all of this migrate stuff happen
#735 [13:52] <Icantplayminecraft> i wasnt playing
#736 [13:52] <Icantplayminecraft> i just came back
#737 [13:52] * Absol kicked Icantplayminecraft from #minecrafthelp (Reason: cantplayminecraft :Stop spamming)
#738 [13:53] * Icantplayminecraft2 [webchat@host100.190-224-73.telecom.net.ar] has joined #minecrafthelp
#739 [13:53] <Icantplayminecraft2> lmao at least give me a warning
#740 [13:53] <YapiDoo> yes.
#741 [13:54] <YapiDoo> to me same.
#742 [13:54] <Icantplayminecraft2> thing is, i feel scammed
#743 [13:54] <YapiDoo> me2 20€ was gone for nothing.
#744 [13:54] <Icantplayminecraft2> :/
#745 [13:55] <Icantplayminecraft2> its like microsoft/mojang want us to pirate the game lol
#746 [13:55] <Icantplayminecraft2> idk
#747 [13:55] <YapiDoo> Microsoft is puffed.
#748 [13:56] * Hud [webchat@CPEe03f49ecfd98-CMbc4dfb42fc80.cpe.net.cable.rogers.com] has joined #minecrafthelp
#749 [13:56] <Hud> hi
#750 [13:56] <Icantplayminecraft2> i just sent a pass reset
#751 [13:56] <Icantplayminecraft2> and im not even getting a mail back from that
#752 [13:57] <Icantplayminecraft2> hi
#753 [13:57] <Hud> i cant join my minecraft server
#754 [13:57] <YapiDoo> Lol haha
#755 [13:57] <Hud> :::((((((
#756 [13:57] <Icantplayminecraft2> WE CANT EVEN PLAY THE GAME
#757 [13:57] <YapiDoo> minecraft helpers
#758 [13:57] <Hud> i could this morining
#759 [13:57] <Icantplayminecraft2> T_T
#760 [13:57] <YapiDoo> very activee mojang helpers.
#761 [13:57] <Hud> now i can't tried everything
#762 [13:57] <YapiDoo> brb
#763 [13:58] <Icantplayminecraft2> well thats kinda spectable, they are not paid ppl
#764 [13:58] <Hud> ya
#765 [13:58] * BigE [webchat@050-089-143-062.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#766 [13:58] <Hud> whats ur problem
#767 [13:59] <Icantplayminecraft2> i bought minecraft back when it was an alpha, stoped playing when the migrating stuff happen
#768 [13:59] <Icantplayminecraft2> now i cant remember my pass/mail and i want a reset but no response from mojang
#769 [13:59] <Hud> oh ya i just got back into minecraft to but i bought a new account
#770 [13:59] <Icantplayminecraft2> they ask me the trans ID, i already sent it 3 times but no resposne
#771 [13:59] <Hud> nice
#772 [14:00] <Icantplayminecraft2> ITS JUST A PASSWORD RESET, AM I ASKING TOO MUCH!??
#773 [14:00] <Hud> ya for minecraft thats waayayyayay to much
#774 [14:00] <Icantplayminecraft2> or at least know what mail was used to creat that acount, because a friend bought it for me, idk which mail he used
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#777 [14:02] <itsgreenbanana> Hello, I've been having problems with the Java Edition not launching and there isn't a crash log.
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#781 [14:06] <julacello> jak zmienić nick
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#783 [14:09] * TypicalKnight [webchat@pool-96-225-69-187.nwrknj.fios.verizon.net] has joined #minecrafthelp
#784 [14:10] <TypicalKnight> I cant log in to Minecraft can someone help?
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#792 [14:31] <LittleMarsh> Hey what's up. I'm having issues with my Mojang account. I can't get into Realms - I keep getting a message asking me upgrade to a mojang account (which I've tried, I already did this) and I cannot see any changes. In addition, I've also noticed my DOB is set to January 1st, 2013, which is frankly, impossible considering I bought the account in 201
#793 [14:31] <LittleMarsh> 2. I'm confused as to how that was changed and whether or not that may affect this issue.
#794 [14:31] <LittleMarsh> Any help would be appreciated yo
#795 [14:33] * Dequan [webchat@d47-69-163-242.try.wideopenwest.com] has joined #minecrafthelp
#796 [14:34] <LittleMarsh> Sup man you got any ideas that might help my predicament>
#797 [14:34] <Dequan> i would like to make a refund
#798 [14:34] * LittleMarsh [webchat@16.177.181.107.wiredns.net] has quit. (Quit: webchat.esper.net)
#799 [14:35] <Dequan> how do i stop java run error
#800 [14:39] * tumbleweed [~bildramer@2a02:587:542c:1100:5e3:a5df:8bee:b24b] has joined #minecrafthelp
#801 [14:43] <Dequan> can anyone help me stop java run eviorment
#802 [14:43] * noam1598 [webchat@pool-72-66-117-129.washdc.fios.verizon.net] has joined #minecrafthelp
#803 [14:44] <noam1598> Hey I think my account was stolen and I don't know what to do about it?
#804 [14:47] * agustin [webchat@181-25-134-21.speedy.com.ar] has joined #minecrafthelp
#805 [14:47] <agustin> Hi
#806 [14:47] * XTYX98 [webchat@50-83-117-134.client.mchsi.com] has joined #minecrafthelp
#807 [14:47] <agustin> is someone there?
#808 [14:47] <XTYX98> Hello?
#809 [14:47] <agustin> i have a problem
#810 [14:47] <XTYX98> me too
#811 [14:47] <agustin> hey
#812 [14:47] <XTYX98> yo
#813 [14:48] <agustin> u play minecraft in win10?
#814 [14:48] <XTYX98> nope, Mac OS
#815 [14:48] <agustin> oh fuck
#816 [14:48] <Absol> agustin: Please keep it civil
#817 [14:48] <agustin> oh ok
#818 [14:48] <agustin> because
#819 [14:48] <agustin> i have some trouble with that
#820 [14:49] * YapiDoo [webchat@BSN-143-28-87.dynamic.siol.net] has quit. (Quit: webchat.esper.net)
#821 [14:50] <XTYX98> Anybody here that can help with a Mac OS, my trustAnchors parameter is apparently empty and the Minecraft launcher doesnt like that
#822 [14:50] * jake [webchat@toroon0954w-lp130-15-76-65-29-150.dsl.bell.ca] has joined #minecrafthelp
#823 [14:50] <XTYX98> hey there
#824 [14:50] <jake> Hi, I can't access my account. I do not have a transaction ID. when I try to reset my password to the email that I set the account up with I don't receive any emails
#825 [14:50] * jake is now known as Guest84853
#826 [14:51] <XTYX98> i dont think theres anyone here right now...
#827 [14:51] <Guest84853> what?
#828 [14:51] <XTYX98> sounds like you need to wait a while though, how long have you been refreshing?
#829 [14:51] * Skido [webchat@96-32-8-250.dhcp.nwtn.ct.charter.com] has quit. (Quit: webchat.esper.net)
#830 [14:51] <Guest84853> refreshing what?
#831 [14:51] <XTYX98> I was talking to Jake, about his email
#832 [14:52] <Guest84853> I am jake
#833 [14:52] <XTYX98> oh
#834 [14:52] <Guest84853> i've sent multiple emails
#835 [14:52] <XTYX98> dang
#836 [14:52] <XTYX98> idk then
#837 [14:53] <XTYX98> well, im gonna go see if I cant find anything elsewhere on the interwebs
#838 [14:53] <XTYX98> bye
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#841 [14:56] <RenataHurtado> Good afternoon, I have a question about the internet connection. My boyfriend went to France for six months, he bought his Nintendo Switch in Mexico, and his account has as region Mexico. He can connect to the internet over there and I get connected to me from my Switch (me being in Mexico), but when we want to play Minecraft (if we have both inter
#842 [14:56] <RenataHurtado> net connection) it doesn't allow us. His internet is personalized, that is, to access he needs an account and password, and occupies his computer as an access point for the Switch. Is that the problem? Or would you have any suggestions, please?
#843 [14:56] * jeff [webchat@95-44-76-137-dynamic.agg2.chf.chf-qkr.eircom.net] has joined #minecrafthelp
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#845 [14:56] <jeff> uwu
#846 [14:59] <agustin> hi
#847 [14:59] <agustin> someone play minecraft in win10?
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#851 [15:08] * RodTheFurry [webchat@bd061b1c.virtua.com.br] has joined #minecrafthelp
#852 [15:09] <RodTheFurry> hey
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#855 [15:11] <RodTheFurry> I can't log into my account. It is already migrated and I'm using email to log in. This message always appears: "If your account was created after November 2012 or if it has been migrated, use your email. Otherwise Use your username. "
#856 [15:15] * theultrak [webchat@81.ip-51-89-139.eu] has joined #minecrafthelp
#857 [15:16] <theultrak> hello?
#858 [15:17] <theultrak> I am having trouble logging into my account. I keep getting invalid username/password when i attempt to login. I have waited an upwards of an hour, changed my password, and tried to login again but it just isnt working
#859 [15:17] * Turtle [webchat@S0106bc4dfbe5be83.vs.shawcable.net] has joined #minecrafthelp
#860 [15:18] <Turtle> If I have bought MC for ps3, ps4 and switch do I need to buy it again for a fourth time on PC?
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#865 [15:22] <Malcolm> hello i was wondering if someone could help me with my account issue. I am unable to login to my account as I have forgotten the email that i purchased the account with. When I last logged in I used my username and still remember it but cannot login with it anymore.
#866 [15:24] <TypicalKnight> noob
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#871 [15:33] * Max7 [webchat@ip72-220-29-171.sd.sd.cox.net] has joined #minecrafthelp
#872 [15:34] <Max7> Hi, I haven't been able to log into my minecraft account. I usually used just my username and password and I haven't been able to find which email it is attached to. How should I go about recovering my account? All I have currently is the username.
#873 [15:35] <Max7> And a list of emails it could be attached to, I haven't played in quite a while.
#874 [15:36] * cam [webchat@host86-176-89-160.range86-176.btcentralplus.com] has joined #minecrafthelp
#875 [15:37] * siktr [webchat@179.181.245.134.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#876 [15:37] <siktr> ola
#877 [15:38] <siktr> Quero jogar no realms com um amigo, mas em uma versao mais antiga. Como faço isso?
#878 [15:38] * Aeonis77 [webchat@c-73-229-17-120.hsd1.co.comcast.net] has joined #minecrafthelp
#879 [15:39] <Aeonis77> Good afternoon.
#880 [15:39] <siktr> boa tarde
#881 [15:39] <cam> i havn't logged into minecraft since 2013/14 and i cannot remember which email i used or my password but i do think i remember my username. Is there any way mojang would tell me the email linked to the username so i can try and track down my old email too and reset the password? Also, when did the changover from minecraft to Mojang happen as i have
#882 [15:39] <cam> no idea if i would have migrated the account already
#883 [15:39] <siktr> Quero jogar no realms com um amigo, mas em uma versao mais antiga. Como faço isso?
#884 [15:39] <siktr> Quero jogar no realms com um amigo, mas em uma versao mais antiga. Como faço isso??
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#888 [15:48] * HylexFR [webchat@bp235-1-88-181-234-5.fbx.proxad.net] has joined #minecrafthelp
#889 [15:48] <HylexFR> I can't connect to my minecraft launcher but he work on the minecraft site
#890 [15:49] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Quit: WeeChat 2.5)
#891 [15:50] <HylexFR> Absol
#892 [15:51] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#893 [15:51] <HylexFR> I can't connect to my minecraft launcher but he work on the minecraft site
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#897 [15:55] <HylexFR> I can't connect to my minecraft launcher but he work on the minecraft site
#898 [15:57] * Delavor [webchat@ip-31-186-193-150.delavor.pl] has joined #minecrafthelp
#899 [15:57] <Laser> i am running windows 10 i was wondering if i can play minecraft java
#900 [15:57] <Delavor> Hey, is there someone from Minecraft support or it's only community support?
#901 [15:58] * Delavor [webchat@ip-31-186-193-150.delavor.pl] has quit. (Client Quit)
#902 [15:59] * huxenbolt [webchat@176.187.15.197] has joined #minecrafthelp
#903 [16:01] <huxenbolt> hello my account
#904 [16:01] <huxenbolt> no longer work I do not know why?
#905 [16:01] <huxenbolt> hello ?
#906 [16:02] <huxenbolt> forgotten emails7
#907 [16:02] <huxenbolt> forgotten emails
#908 [16:02] <huxenbolt> ?
#909 [16:02] <huxenbolt> HELP
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#911 [16:03] * HugoC [webchat@host109-154-89-112.range109-154.btcentralplus.com] has joined #minecrafthelp
#912 [16:03] <HugoC> hello
#913 [16:05] <HugoC> i have changed to a new computer and i dont remember my password and i dont use my old email address and was wondering if you could help me?
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#916 [16:06] <Malcolm> hello i was wondering if someone could help me with my account issue. I am unable to login to my account as I have forgotten the email that i purchased the account with. When I last logged in I used my username and still remember it but cannot login with it anymore.
#917 [16:06] * bildramer [~bildramer@2a02:587:542c:1100:7da5:ebc5:492d:2e83] has joined #minecrafthelp
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#921 [16:11] <Abeer> Hello, I'm trying to fix this error for my sister so please bear with me I'm not that expert. I keep having this error using Mac OS
#922 [16:11] <Abeer> Failed to download file.
#923 [16:11] <Abeer> Name: jna-4.4.0.jar
#924 [16:11] <Abeer> URL: https://libraries.minecraft.net/net/java/dev/jna/jna/4.4.0/jna-4.4.0.jar
#925 [16:11] <Abeer> Error details: Operation too slow. Less than 30 bytes/sec transferred the last 60 seconds
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#931 [16:31] <scottsy> Hi, I need a few IP addresses whitelisted for the rest of the week. I've sent emails to the help desk but haven't heard back yet. We run Minecraft camps for underserved kids and they FREAK when their accounts won't authenticate. If you've worked with kids on the spectrum you know they struggle when things don't work. Please we need immediate help.
#932 [16:31] <scottsy> our website: wovenlearning.org
#933 [16:32] * dmsig [webchat@072-190-162-068.res.spectrum.com] has joined #minecrafthelp
#934 [16:33] <dmsig> how do i transfer my old java minecraft account to the new mojang version?
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#939 [16:45] <Hirnsausen> hi. i dont now how this works should i just tell my problem or do i wait for someone to talk with me
#940 [16:46] * gongel [webchat@p57A07CB5.dip0.t-ipconnect.de] has joined #minecrafthelp
#941 [16:51] <gongel> Hey, I can't open Minecraft. Everytime I click on "Play" I have to wait 30 s and than the Minecraft Launcher open again and there stand "An unexpected problem has occurred and the game has crashed. We apologize for the inconvenience."
#942 [16:57] * Johnny [webchat@70-127-20-57.res.bhn.net] has joined #minecrafthelp
#943 [16:57] <Johnny> Oh darn, I guess you can't help me then
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#947 [17:04] * JJJJ [webchat@46.107.229.122.szatmarnet.hu] has joined #minecrafthelp
#948 [17:05] <JJJJ> delete account
#949 [17:05] <JJJJ> delete account
#950 [17:05] * JJJJ [webchat@46.107.229.122.szatmarnet.hu] has left #minecrafthelp
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#955 [17:16] * Resul [webchat@88.231.130.185.dynamic.ttnet.com.tr] has joined #minecrafthelp
#956 [17:16] <Resul> minecraft windows 10 edition code error has been used error!! pls help ı dont use code pls helpp
#957 [17:16] * Terek [webchat@pool-108-39-38-197.nrflva.fios.verizon.net] has quit. (Client Quit)
#958 [17:17] <Resul> pls help
#959 [17:18] <Resul> ı cant play windows 10 edition
#960 [17:18] * boichipsahoy [webchat@c-73-254-184-95.hsd1.wa.comcast.net] has joined #minecrafthelp
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#962 [17:18] <boichipsahoy> hey
#963 [17:18] <boichipsahoy> need help
#964 [17:18] <Resul> me to
#965 [17:18] <boichipsahoy> my game keeps crashing
#966 [17:19] <Resul> minecraft windows 10 edition code error has been used error!! ı cant play mc windows 10 edition
#967 [17:19] <boichipsahoy> java(tm) se non binary not responding
#968 [17:19] * alfonso [webchat@238.red-79-155-123.dynamicip.rima-tde.net] has joined #minecrafthelp
#969 [17:20] <alfonso> me pueden ayudar en español ?
#970 [17:20] <boichipsahoy> no espanol
#971 [17:20] <alfonso> any ?
#972 [17:20] <boichipsahoy> no
#973 [17:20] <alfonso> okay :(
#974 [17:20] <Resul> minecraft windows 10 edition code error has been used error!! ı cant play mc windows 10 edition pls help guys
#975 [17:21] <boichipsahoy> idk thats why im here
#976 [17:21] <Resul> ı am going to bed !! :(
#977 [17:21] <boichipsahoy> to solve my case
#978 [17:21] <boichipsahoy> you cant
#979 [17:21] <Resul> why
#980 [17:21] <Resul> ,
#981 [17:21] <boichipsahoy> monsters nearby
#982 [17:21] <Resul> ?
#983 [17:21] <Resul> ?
#984 [17:22] * Resul [webchat@88.231.130.185.dynamic.ttnet.com.tr] has left #minecrafthelp
#985 [17:22] <boichipsahoy> never played minecraft i see
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#992 [17:29] <Guest54383> how do we fix the io.netty.channel.abstractchannel$annotatedconnectexception error when joining minecraft realms, all 5 people cant get in
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#994 [17:33] * jason77577 [webchat@162-206-108-159.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#995 [17:33] <jason77577> Hi there, having issues connecting to my realm
#996 [17:34] <jason77577> "Connecting to the realm..."
#997 [17:34] <jason77577> "An error occured, please try again later"
#998 [17:34] <jason77577> seems like an outage / timeout
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#1004 [17:44] <Jug> so i've resetted my password multiple times and waited for a day even until i tried to login again but it never works
#1005 [17:44] <Jug> hello
#1006 [17:46] <Jug> um
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#1008 [17:47] * Jug [webchat@c-73-155-57-188.hsd1.tx.comcast.net] has joined #minecrafthelp
#1009 [17:47] <Jug> i've tried to log into mc multiple times
#1010 [17:47] <Jug> i've even waited for a day and then tried to log in
#1011 [17:47] * ian [webchat@cpe-76-173-23-76.hawaii.res.rr.com] has joined #minecrafthelp
#1012 [17:48] <Jug> is there anyway you can help?
#1013 [17:48] <ian> Unable to log into my Minecraft Account. Have TID, need help.
#1014 [17:48] <Jug> yes
#1015 [17:48] <Jug> can you help?
#1016 [17:49] * ian [webchat@cpe-76-173-23-76.hawaii.res.rr.com] has quit. (Client Quit)
#1017 [17:49] <Jug> bruh
#1018 [17:50] * Duck [webchat@159-118-68-203.cpe.cableone.net] has joined #minecrafthelp
#1019 [17:50] <Duck> Hello
#1020 [17:51] <Jug> hi
#1021 [17:51] <Duck> are you a helper??
#1022 [17:51] <Jug> no
#1023 [17:51] <Jug> are you?
#1024 [17:51] <Duck> no
#1025 [17:51] <Jug> lol
#1026 [17:51] <Jug> welp
#1027 [17:51] <Duck> I need help though
#1028 [17:51] <Jug> same
#1029 [17:51] <Jug> whats your problem
#1030 [17:52] <Jug> with mc
#1031 [17:52] * Nez629 [webchat@66-168-191-103.dhcp.gwnt.ga.charter.com] has joined #minecrafthelp
#1032 [17:52] <jason77577> Realm is my problem
#1033 [17:52] <Jug> mines logging in
#1034 [17:53] <Duck> I bought a mc prepaid card in 2014 and I forgot the username and password but I still have the card with me
#1035 [17:53] <Nez629> Can't connect to Realm my issue
#1036 [17:53] <jason77577> ++
#1037 [17:54] <Duck> sc??
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#1039 [17:56] * Duck [webchat@159-118-68-203.cpe.cableone.net] has joined #minecrafthelp
#1040 [17:56] <Duck> Hello
#1041 [17:57] <jason77577> To be specific for my issue, Minecraft Java Edition Realm, connecting from Windows 10
#1042 [17:58] * Adia [webchat@75-58-41-111.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#1043 [17:58] <Adia> I cannot load my worlds, realms, or multiplayer servers. I have done all the things people have said to do such as checking for updates with the driver and checking for viruses. I have also tried repairing, uninstalling and reinstalling the program, and deleting the .minecraft folder after uninstalling the program. Nothing has worked.
#1044 [17:58] * Ryan7 [webchat@pool-68-134-175-179.bltmmd.fios.verizon.net] has joined #minecrafthelp
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#1046 [17:59] <Ryan7> Is there any administrator or something that can help me with migrating an account?
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#1050 [18:02] * Absol kicked AbsoluteDad745 from #minecrafthelp (Reason: bsoluteDad745 :Bot impersonation (#991))
#1051 [18:02] <silvasix> I can't connect to my realm. My connection is good. I switched the realm from closed to open. Not sure how to get the realm to reset but it is stuck.
#1052 [18:04] * Hb_Fakey [webchat@ip70-178-227-160.ks.ks.cox.net] has joined #minecrafthelp
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#1054 [18:04] <Hb_Fakey> I'm having issues getting into my realms server.
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#1056 [18:05] * zooweemama [webchat@79-68-234-54.dynamic.dsl.as9105.com] has joined #minecrafthelp
#1057 [18:05] <Adia> Is there anyone one here who can help anyone on here? Some people here (including me) have been on here for 6+ hours. Like I understand the people here who are supposed to be helping us are volunteers but when there are 13 operators on here and none of them are helping us it's ridiculous.
#1058 [18:05] * zooweemama [webchat@79-68-234-54.dynamic.dsl.as9105.com] has quit. (Client Quit)
#1059 [18:06] * chiken_pro [webchat@dsl-189-155-43-189-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#1060 [18:07] <chiken_pro> hola
#1061 [18:07] <Adia> you can direct message an operator!!!
#1062 [18:07] <chiken_pro> olvide mi conraseña y al inentar restablecerla no llega nada a mi correo
#1063 [18:08] <chiken_pro> I forgot my password and when I tried to restore it, nothing came to my email
#1064 [18:09] <Adia> Hola. chicken_pro No soy un operador y estoy usando Google Translate para escribir esto, pero ¿has verificado para asegurarte de que tu correo electrónico es correcto?
#1065 [18:11] <chiken_pro> It is correct, since in it I have the notification of payment and all that, and yet nothing comes
#1066 [18:11] <Adia> Ok try resending the email
#1067 [18:13] * dom [webchat@1.144.106.68] has joined #minecrafthelp
#1068 [18:14] <dom> My Minecraft account won't let me log in
#1069 [18:14] <Adia> what does it tell you?
#1070 [18:15] <dom> nvalid email or password
#1071 [18:15] <dom> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#1072 [18:15] <dom> invalid*
#1073 [18:15] <Adia> did you put your username or your email
#1074 [18:16] <dom> yes
#1075 [18:16] <dom> email
#1076 [18:16] <dom> I got the account yesterday I have the email and the receipt
#1077 [18:17] <Adia> try the username you created.
#1078 [18:17] * jacobgibby [webchat@host252-157.excalibur.tvcconnect.net] has joined #minecrafthelp
#1079 [18:17] <jacobgibby> Hello
#1080 [18:18] <dom> still not working
#1081 [18:18] <chiken_pro> mail does not arrive to reset password
#1082 [18:18] <dom> me too
#1083 [18:18] <Adia> i would go to the minecraft help page. the operators are not on so I'm doing my best.
#1084 [18:18] <jacobgibby> can i get help with realms here?
#1085 [18:19] <dom> I did but its not working still
#1086 [18:19] <Adia> if the operators were actually paying attention then yes
#1087 [18:20] <dom> so I paid $34 for an account that's not going to work?
#1088 [18:20] <jacobgibby> i just bought a realm, but cannot connect to it. or close it
#1089 [18:21] * chiken_pro [webchat@dsl-189-155-43-189-dyn.prod-infinitum.com.mx] has quit. (Quit: webchat.esper.net)
#1090 [18:21] <Adia> i dont know what to do. none of the operators are attempting to help
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#1093 [18:22] <Adia> finally an operator!!
#1094 [18:22] <dom> I paid for an account and everything yesterday even got the email, receipt, order ID and Transaction ID but my login still isn't working
#1095 [18:23] <KrisGaugerEpiccc> I purchased Mincraft for 26.99. It will not let me log in. I use all my correct info and it tells me I can't have more than 1 account?
#1096 [18:23] <Adia> I cannot load my worlds, realms, or multiplayer servers. I have done all the things people have said to do such as checking for updates with the driver and checking for viruses. I have also tried repairing, uninstalling and reinstalling the program, and deleting the .minecraft folder after uninstalling the program. Nothing has worked.
#1097 [18:23] <jacobgibby> I just bought a realm and cannot connect to it or close it. nor can anyone i invite
#1098 [18:23] * dcwin [webchat@ip72-197-234-41.sd.sd.cox.net] has joined #minecrafthelp
#1099 [18:24] <dom> I cant log in
#1100 [18:24] <dom> with all my correct login and password
#1101 [18:25] <Adia> guys go here https://help.mojang.com/ the operators are never going to answer us
#1102 [18:25] <dcwin> I would like to move minecraft from my user account on my mac, to my grandsons user account. How do i do it please?
#1103 [18:25] * Lmx [webchat@dynamic-201-244-168-139.dynamic.etb.net.co] has joined #minecrafthelp
#1104 [18:26] * Hb_Fakey7 [webchat@ip70-178-227-160.ks.ks.cox.net] has joined #minecrafthelp
#1105 [18:26] <KrisGaugerEpiccc> Adia I have already gone there...still not working for me
#1106 [18:26] <dom> can someone help me
#1107 [18:27] <Adia> none of the operators are gonna help us.
#1108 [18:27] <Lmx> hello uhh it says that if i bought a copy of minecraft java edition before 2'18 i got a free copy of windows 10 edition, i checked and i have nothing i bought minecraft on 2014
#1109 [18:27] <jason77577> reddit.com/r/realms/comments/cncqpy/anybody_else_have_this_happen_is_it_just_me_is/ RE: realms issue looks like they're doing maintenance
#1110 [18:28] <Adia> i guess email this thing support@minecraftforum.net
#1111 [18:28] <jason77577> @Adia "Nobody's answering? We are volunteer-run and our helpers have real-life responsbilities as well. Please be patient while waiting, or check back in a few hours.
#1112 [18:28] <jason77577> "
#1113 [18:28] <jason77577> thanks for pointing that out though\
#1114 [18:29] <jason77577> have a great day
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#1116 [18:29] * Ethan [webchat@201.171.83.191.dsl.dyn.telnor.net] has joined #minecrafthelp
#1117 [18:30] <Adia> jason77577 i understand that. But when youve been here 6+ hours for multiple days and you tend to get a little annoyed.
#1118 [18:31] <Ethan> Hi, I have a problem with my game, I play on a tablet
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#1122 [18:32] * Adia [webchat@75-58-41-111.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#1123 [18:32] <Adia> ..
#1124 [18:32] * CubeTheThird [~cubetheth@dhcp-108-168-124-249.cable.user.start.ca] has joined #minecrafthelp
#1125 [18:34] * jinx6 [webchat@108-200-164-242.lightspeed.bcvloh.sbcglobal.net] has joined #minecrafthelp
#1126 [18:34] * gdadams0306 [webchat@71-210-246-46.rcmt.qwest.net] has joined #minecrafthelp
#1127 [18:34] <jinx6> Is Realms servers down?
#1128 [18:34] * KrisGaugerEpiccc [webchat@cpe-104-229-88-140.twcny.res.rr.com] has quit. (Quit: webchat.esper.net)
#1129 [18:34] <Adia> I understand the operators of this chat have responsibilities and everything but when you sit here for 6+ hours for a few days it tends to get annoying
#1130 [18:34] * jack [webchat@c-76-27-82-149.hsd1.ut.comcast.net] has joined #minecrafthelp
#1131 [18:34] <OfficialMelon> hi
#1132 [18:34] * anthony_ [webchat@cpe-75-86-34-234.wi.res.rr.com] has joined #minecrafthelp
#1133 [18:35] * jack is now known as Guest33955
#1134 [18:35] <OfficialMelon> i have a problem with a lan server
#1135 [18:35] <jinx6> Realms will not load maps, or change maps for me. Anyone know how to find out why?
#1136 [18:35] <anthony_> i cant log in
#1137 [18:35] <anthony_> to my account
#1138 [18:35] * dcwin [webchat@ip72-197-234-41.sd.sd.cox.net] has quit. (Quit: webchat.esper.net)
#1139 [18:35] <gdadams0306> hey is realm servers down? I just signed up and tried to join for the first time but I get a failed to join realm message...any help?
#1140 [18:35] <jinx6> I am having the same problem, maybe realms server is down
#1141 [18:36] <CubeTheThird> OfficialMelon, what problem?
#1142 [18:36] <Guest33955> Me and my friend were playing and they got shut down for matneince
#1143 [18:36] * ineed_help [webchat@97-91-6-253.dhcp.aldl.mi.charter.com] has joined #minecrafthelp
#1144 [18:36] <anthony_> what should i do when im getting this message
#1145 [18:36] <anthony_> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#1146 [18:36] <jinx6> oh , hopefully it is done soon, i did not know they do maintenence , makes sense tho
#1147 [18:36] <ineed_help> i want a fucking refund
#1148 [18:36] <Absol> ineed_help: Please keep it civil
#1149 [18:36] * Guest33955 [webchat@c-76-27-82-149.hsd1.ut.comcast.net] has quit. (Client Quit)
#1150 [18:36] <CubeTheThird> anthony_, what is your minecraft username?
#1151 [18:37] <anthony_> ayarn
#1152 [18:37] * Jack_701 [webchat@c-76-27-82-149.hsd1.ut.comcast.net] has joined #minecrafthelp
#1153 [18:37] <OfficialMelon> i have problems with my lan server whenever my friend tries to connect it says timed out and that sort of thing
#1154 [18:37] <jinx6> Is my chat not working? can anyone see my chats?
#1155 [18:37] <Jack_701> I got a minecon cape code and dont know where to redeem it
#1156 [18:37] <Jack_701> does anybody else know?
#1157 [18:37] <CubeTheThird> OfficialMelon, are you both on Windows?
#1158 [18:37] <OfficialMelon> yes
#1159 [18:37] <CubeTheThird> OfficialMelon, what anti-virus and firewall software do you both have?
#1160 [18:37] <gdadams0306> I see you jinx6
#1161 [18:37] <OfficialMelon> uhh one sec
#1162 [18:38] <Adia> I cannot load my worlds, realms, or multiplayer servers. I have done all the things people have said to do such as checking for updates with the driver and checking for viruses. I have also tried repairing, uninstalling and reinstalling the program, and deleting the .minecraft folder after uninstalling the program. Nothing has worked.
#1163 [18:38] <jinx6> thanks, i thought i wasnt showing up,
#1164 [18:38] <jinx6> Adia i have the same problem, realms wont work for me, worked fine for weeks , suddenly down now
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#1166 [18:38] * jason77577 [webchat@162-206-108-159.lightspeed.hstntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1167 [18:38] <CubeTheThird> for those who have realms issues, what regions are you in?
#1168 [18:38] <jinx6> its not your internet, its the servers i think. I am in North america
#1169 [18:38] <OfficialMelon> im not entirley sure
#1170 [18:38] <gdadams0306> NA east coast
#1171 [18:39] <CubeTheThird> Adia, what happens exactly?
#1172 [18:39] * Jack_701 [webchat@c-76-27-82-149.hsd1.ut.comcast.net] has quit. (Client Quit)
#1173 [18:39] <CubeTheThird> OfficialMelon, we'll assume basic windows defender. Can you both open up windows firewall and make sure java is allows through it, for both private and public?
#1174 [18:39] <jinx6> NA east coast same here, It says connecting for like 5 minutes, then says "An Error has occured please try again later" in red letters,
#1175 [18:39] <Adia> I log in everything loads fine but when i go to log into one of my worlds or a server it crashes
#1176 [18:39] <CubeTheThird> Adia, do you get a crash report?
#1177 [18:40] <gdadams0306> yeah same here jinx6
#1178 [18:40] <Adia> let me try. i think so. or at least it says its submitted one
#1179 [18:40] <OfficialMelon> yes i have done that
#1180 [18:40] <OfficialMelon> it says enabled on both
#1181 [18:40] <jinx6> I have all my settings proper, its realms server , but no one wants to just, say yes, its the server xD
#1182 [18:40] <jinx6> asking for info about antivirus and stuff isnt gonna change the fact that its the server.
#1183 [18:41] <CubeTheThird> OfficialMelon, ok. Do either of you have proxy or VPN software?
#1184 [18:41] <gdadams0306> yeah its my first time getting on it...just signed up...and its not working lol
#1185 [18:41] <OfficialMelon> uhh let me check
#1186 [18:41] <CubeTheThird> sounds like a regional issue with Realms
#1187 [18:41] <jinx6> Worked fine fore me for months, only just now went down a little bit ago
#1188 [18:41] <Ethan> I have a problem too, I can't play on my tablet, the game just starts loading but when it's almost done, the tablet just go back to the menu
#1189 [18:41] <OfficialMelon> Cube how would i find out?
#1190 [18:42] <CubeTheThird> OfficialMelon, if you aren't sure, you probably don't have any. I'll have you both run a malware scan
#1191 [18:42] <CubeTheThird> ??> OfficialMelon av/adwcleaner
#1192 [18:42] <Mightyena> OfficialMelon: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1193 [18:42] <Mightyena> OfficialMelon: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1194 [18:42] <jinx6> my other computer and my friend at his own house cant connect to realms either, so definitly not everyones settings or internet
#1195 [18:42] <OfficialMelon> okay
#1196 [18:42] * foodyum [webchat@047-024-238-106.res.spectrum.com] has joined #minecrafthelp
#1197 [18:42] <OfficialMelon> il have to restart in a minute
#1198 [18:42] <foodyum> anyone having trouble connecting to realms?
#1199 [18:43] <gdadams0306> yeah my friend is trying to connect to mine and its not working for him either...I take its a server issue...or its down for maintenance
#1200 [18:43] <CubeTheThird> foodyum, in what region are you?
#1201 [18:43] * amorr [webchat@gc226.ips.PaulBunyan.net] has joined #minecrafthelp
#1202 [18:43] <OfficialMelon> should i quarintine?
#1203 [18:43] <CubeTheThird> OfficialMelon, yes
#1204 [18:43] <jinx6> yes lots of us having problems with realms atm, seems server is down or something
#1205 [18:43] <OfficialMelon> okay
#1206 [18:43] * OfficialMelon [webchat@mtrlpq4706w-lp140-03-70-27-251-38.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#1207 [18:43] <amorr> hello, I have run into an error with java quitting every time I press play
#1208 [18:44] <foodyum> "An error ocurred, please try again later."
#1209 [18:44] <foodyum> same error message?
#1210 [18:44] <CubeTheThird> for those with realms issues, it definitely sounds like an issue with the service, most likely only for a certain region. As community volunteers, we don't have any information about the status, or when it will be fixed
#1211 [18:44] <CubeTheThird> amorr, do you get an error message?
#1212 [18:44] <Adia> CubeTheThird no it doesn't say that it says ERROR Game crashed An unexpected issue occurred and the game has crashed. We’re sorry for the inconvenience.
#1213 [18:44] <CubeTheThird> ??> Adia launcher/log
#1214 [18:44] <Mightyena> Adia: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
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#1216 [18:45] <OfficialMelon> okay
#1217 [18:45] <OfficialMelon> i did it
#1218 [18:45] <CubeTheThird> OfficialMelon, alright. Can you try the LAN connection again?
#1219 [18:45] <OfficialMelon> sure
#1220 [18:45] <jinx6> foodyum yes i get the same error messege, in red letters
#1221 [18:45] <amorr> CubeTheThird yes it says error and quit enexpectedley
#1222 [18:45] <CubeTheThird> ??> amorr launcher/log
#1223 [18:45] <Mightyena> amorr: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
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#1228 [18:47] <Gaius> Hey for whatever reason Realms won't connect for me and I can't figure out what to do.
#1229 [18:48] <CubeTheThird> Gaius, in what region are you?
#1230 [18:48] <jinx6> Gaius everyone is having the problem atm
#1231 [18:48] <amorr> @mightyena I'm on a MacBook Pro too if that helps
#1232 [18:48] <Gaius> Eastern united states
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#1234 [18:48] <CubeTheThird> ya definitely seems to be just a problem with NA east
#1235 [18:48] <Gaius> Well thats good to know im not the only one
#1236 [18:48] * adam2900 [webchat@129.1.198.112] has joined #minecrafthelp
#1237 [18:48] <CubeTheThird> amorr, what version of MacOS?
#1238 [18:49] <OfficialMelon> it still says connection timed out no further information
#1239 [18:49] <amorr> CubeTheThird how do I check
#1240 [18:49] <jinx6> Its surprising, Minecraft, SO popular, doesnt have a its own community forums, and server status's. It takes other people to take time out of their days to do the job mojang doesnt bother doing. mad respect to you guys for having this page set up
#1241 [18:49] <CubeTheThird> OfficialMelon, ok. Did you both do the malware scan?
#1242 [18:50] <CubeTheThird> amorr, from the apple menu, about this mac
#1243 [18:50] <amorr> CubeTheThird high Sierra or 10.36.6
#1244 [18:50] <OfficialMelon> no let me try that
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#1246 [18:51] <CubeTheThird> amorr, ok. Please follow all the instructions Mightyena gave you then
#1247 [18:51] <jinx6> Gaius, yes thats how i feel, im glad i came here cause theres no other way to find any info about this stuff.
#1248 [18:51] <Adia> CubeTheThird https://paste.ubuntu.com/p/C4CbCrxNc2/
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#1250 [18:51] <CubeTheThird> Adia, hmm. Let's do a malware scan
#1251 [18:51] <CubeTheThird> ??> Adia av/adwcleaner
#1252 [18:51] <Mightyena> Adia: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1253 [18:51] <Mightyena> Adia: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1254 [18:51] <amorr> CubeTheThird I tried that and its been saying waiting for. output for a while
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#1256 [18:52] <CubeTheThird> amorr, so it crashes before any output shows up in the logs?
#1257 [18:52] <amorr> CubeTheThird yes
#1258 [18:53] * liz6 [webchat@172-3-152-110.lightspeed.mssnks.sbcglobal.net] has joined #minecrafthelp
#1259 [18:53] <liz6> how do i get a refund? the wrong version of minecraft was bought without my consent.
#1260 [18:53] <CubeTheThird> amorr, have you tried older versions of the game?
#1261 [18:53] <CubeTheThird> liz6, which version was bought?
#1262 [18:54] <OfficialMelon> ok its restarting
#1263 [18:54] <liz6> the java version
#1264 [18:54] <CubeTheThird> liz6, contact Mojang support
#1265 [18:54] <CubeTheThird> ??> liz6 mojang/email
#1266 [18:54] <Mightyena> liz6: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1267 [18:54] <Mightyena> liz6: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1268 [18:54] <liz6> ok thank you
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#1271 [18:55] <adam2900> Hello, I purchased Minecraft back in 2009 or 2011. I know which email I registered it to and my username was adam2900. When I try to request a new password, I give the email the account was registered to but I don't receive any email. I've made sure to read through all the possible fixes for that. I have also migrated account to the new Mojang acco
#1272 [18:55] <adam2900> unt but still nothing.
#1273 [18:56] <CubeTheThird> adam2900, as far as I can tell, that name was changed to TueurAaron. Does that sound right?
#1274 [18:56] * amor [webchat@gc226.ips.PaulBunyan.net] has joined #minecrafthelp
#1275 [18:56] <adam2900> No. I know I definitely never changed it to that
#1276 [18:57] <OfficialMelon> its still cleaning
#1277 [18:57] <assman> Anyone else having trouble connecting to Realms? Java edition on Windows 10 PC. I'm trying to connect in NW U.S. region
#1278 [18:57] <amor> CubeTheThird yes and it still crashes. went back to 1.13 and didn't help
#1279 [18:57] <OfficialMelon> should it be taking so long?
#1280 [18:58] <CubeTheThird> adam2900, it's likely your account was compromised then. You'll have to contact Mojang support about this
#1281 [18:58] <CubeTheThird> ??> adam2900 mojang/email
#1282 [18:58] <Mightyena> adam2900: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1283 [18:58] <Mightyena> adam2900: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1284 [18:58] * Adia [webchat@75-58-41-111.lightspeed.tukrga.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1285 [18:58] <CubeTheThird> amor, hmm let's see if we can dig up some logs
#1286 [18:58] <CubeTheThird> ??> amor mac/.minecraft
#1287 [18:58] <Mightyena> amor: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#1288 [18:59] <CubeTheThird> OfficialMelon, it can take a while, in some cases
#1289 [18:59] <OfficialMelon> okay
#1290 [19:02] * SooyBoi [webchat@cpe-76-176-171-134.san.res.rr.com] has joined #minecrafthelp
#1291 [19:03] <SooyBoi> Hey I can't join my Minecraft realm and my friends can't either. I can't close it or alter the settings in any way. What should I do?
#1292 [19:03] <amor> CubeTheThird where do I type ~/Library/Application Support/minecraft ?
#1293 [19:04] <OfficialMelon> it has been almost ten minutes and it hasn't moved at all
#1294 [19:04] <CubeTheThird> amor, "Mac, in the Finder, from the Go menu, select 'Go to Folder'"
#1295 [19:04] <foodyum> SooyBoi other people have had that same problem
#1296 [19:04] <foodyum> "An error ocurred, please try again later." same error?
#1297 [19:04] <SooyBoi> 4 me it join for a while and then says that yes
#1298 [19:04] * assman [webchat@75-172-28-184.tukw.qwest.net] has quit. (Quit: webchat.esper.net)
#1299 [19:05] <amor> CubeTheThird I got that, now what do I do from here?
#1300 [19:06] * Adia [webchat@75-58-41-111.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#1301 [19:06] <Adia> CubeTheThird ok i restarted my laptop now what
#1302 [19:07] <CubeTheThird> amor, in that folder, do you see either a logs file, launcher_log, or a log folder?
#1303 [19:07] <CubeTheThird> Adia, try it again
#1304 [19:07] <amor> CubeTheThird I see launcher_log and Launcher profiles
#1305 [19:08] <CubeTheThird> amor, perfect. Open the launcher log file
#1306 [19:08] <CubeTheThird> amor, in a text editor or something
#1307 [19:08] * realmisntworkinglol [webchat@ip72-197-54-69.sd.sd.cox.net] has joined #minecrafthelp
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#1309 [19:08] <amor> CubeTheThird okay its open now what
#1310 [19:09] <CubeTheThird> amor, copy everything in it onto http://paste.ubuntu.com and give the URL here.
#1311 [19:09] <OfficialMelon> Cube should it still be on the same item?
#1312 [19:09] <CubeTheThird> OfficialMelon, it's possible I guess. If it hasn't moved in let's say 10 minutes, might need to force close it and try again
#1313 [19:10] * Soul [webchat@99-116-184-180.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#1314 [19:10] <OfficialMelon> okay
#1315 [19:10] * sizit [webchat@pool-108-45-117-230.washdc.fios.verizon.net] has joined #minecrafthelp
#1316 [19:10] * Soul is now known as Guest66610
#1317 [19:10] * yuh [webchat@ip-207-171-232-83.zona.net] has joined #minecrafthelp
#1318 [19:11] <Guest66610> Can anyone help me with an issue im having with realms?
#1319 [19:11] * Guest66610 [webchat@99-116-184-180.lightspeed.cicril.sbcglobal.net] has quit. (Client Quit)
#1320 [19:11] <yuh> everyones having the same issue
#1321 [19:11] <SooyBoi> IDK the guy who was helping me left, but my realm is being weird. Nobody can join and I cant change it.
#1322 [19:11] <yuh> nobody can join their realms
#1323 [19:11] <yuh> they are all down
#1324 [19:11] <SooyBoi> :(
#1325 [19:12] <yuh> yeah idk mojang hasnt said anything
#1326 [19:12] <yuh> guess we'll have to wait
#1327 [19:12] <sizit> how do me and my friend who uses a switch make a server for both of us to play on?
#1328 [19:12] <SooyBoi> freaky deaky
#1329 [19:12] <realmisntworkinglol> some scmuck at the headquarters whipped on the server
#1330 [19:12] <yuh> yah
#1331 [19:12] <realmisntworkinglol> possibly nae naed
#1332 [19:12] <SooyBoi> probably spilled some cwoffee
#1333 [19:12] <yuh> whipped too hard
#1334 [19:12] <amor> CubeTheThird is there a fast way to copy this because its super long
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#1337 [19:14] <realmisntworkinglol> hey guys go to this url for free vbucks https://www.youtube.com/watch?v=-uAZdIJIl8o
#1338 [19:14] <realmisntworkinglol> ok bye
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#1340 [19:15] * Mahran [webchat@pool-108-14-69-235.nycmny.fios.verizon.net] has joined #minecrafthelp
#1341 [19:15] <Mahran> I'm having trouble trying to work Minecraft lan with my brother
#1342 [19:15] <CubeTheThird> sizit, you both have a switch?
#1343 [19:15] <Mahran> I was wondering if you could help me out
#1344 [19:15] <CubeTheThird> Mahran, what trouble?
#1345 [19:15] <Mahran> I don't know how to work it
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#1348 [19:16] <Mahran> Can someone give me a list of steps to follow to make it work?
#1349 [19:16] <Mahran> I would appreciate it
#1350 [19:16] <CubeTheThird> Mahran, normally, one of you would open your world to LAN from the menu, then the other should see the game show up in their multiplayer list
#1351 [19:16] <CubeTheThird> Mahran, this requiring that you are both on the same network
#1352 [19:16] * foodyum [webchat@047-024-238-106.res.spectrum.com] has joined #minecrafthelp
#1353 [19:16] <Mahran> yeah we both were on 1.14.3 or whatever
#1354 [19:16] <Mahran> same wifi
#1355 [19:16] <Adia> CubeTheThird it works for about 3 seconds then crashes again
#1356 [19:17] <Mahran> saw it show up
#1357 [19:17] <ooga> hey guys any idea of when the realms are gonna come back up
#1358 [19:17] <Mahran> and then it doesn't work
#1359 [19:17] <amor> CubeTheThird its posted under Amorr
#1360 [19:17] <CubeTheThird> Adia, can I see the new log?
#1361 [19:17] * foodyum [webchat@047-024-238-106.res.spectrum.com] has quit. (Client Quit)
#1362 [19:17] <CubeTheThird> ooga, we don't have any information on it
#1363 [19:17] <ooga> alright
#1364 [19:17] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o
#1365 [19:17] <CubeTheThird> amor, you have to give us the link here
#1366 [19:17] * ooga [webchat@ip72-197-54-69.sd.sd.cox.net] has quit. (Client Quit)
#1367 [19:17] <amor> CubeTheThird https://paste.ubuntu.com/p/3C24BrJqBs/
#1368 [19:17] <Mahran> I already did all those things
#1369 [19:18] <Mahran> and I still couldn't get it to work
#1370 [19:18] <Mahran> I was on the same wifi
#1371 [19:18] <Mahran> same version of minecraft
#1372 [19:18] <Mahran> saw it show up
#1373 [19:18] <sizit> how do me and my friend who uses a switch make a server for both of us to play on?
#1374 [19:18] <Mahran> and I couldn't join
#1375 [19:18] <Mahran> CubeTheThird
#1376 [19:18] <Mahran> How else can I make lan work
#1377 [19:19] <CubeTheThird> Mahran, please use full sentences. Do you both use Windows ?
#1378 [19:19] <Adia> CubeTheThird https://paste.ubuntu.com/p/YM2s9MV5gN/
#1379 [19:19] <Mahran> I use Mac
#1380 [19:19] <Mahran> my brother uses Windows
#1381 [19:19] <CubeTheThird> sizit, do you both have the switch version?
#1382 [19:19] <sizit> no i use java
#1383 [19:19] <CubeTheThird> Mahran, do either of you have anti-virus software?
#1384 [19:19] * Adia [webchat@75-58-41-111.lightspeed.tukrga.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1385 [19:19] <CubeTheThird> sizit, you cannot then
#1386 [19:19] <sizit> ok
#1387 [19:19] <Mahran> I have a anti virus software yes
#1388 [19:19] * sizit [webchat@pool-108-45-117-230.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#1389 [19:19] <Mahran> McAfee
#1390 [19:19] * MinecraftKid4Life [webchat@c-73-236-8-204.hsd1.pa.comcast.net] has joined #minecrafthelp
#1391 [19:20] * gdadams0306 [webchat@71-210-246-46.rcmt.qwest.net] has quit. (Quit: webchat.esper.net)
#1392 [19:20] <MinecraftKid4Life> why the fuck are realms not working
#1393 [19:20] <Absol> MinecraftKid4Life: Please keep it civil
#1394 [19:20] <CubeTheThird> ??> Mahran av/mcafee
#1395 [19:20] <Mightyena> Mahran: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#1396 [19:20] <Mightyena> Mahran: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#1397 [19:20] <Mahran> bruhh
#1398 [19:20] <Mahran> lol
#1399 [19:20] <Mahran> is there nothing I can do?
#1400 [19:20] <Mahran> about it
#1401 [19:20] * Adia [webchat@75-58-41-111.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#1402 [19:20] <MinecraftKid4Life> did notch cancel realms
#1403 [19:21] <CubeTheThird> Mahran, you could try creating an exception within mcafee, but we've found it to cause many different issues
#1404 [19:21] <CubeTheThird> MinecraftKid4Life, we have no information about the realms outage
#1405 [19:21] * Adam [webchat@fl-71-48-252-118.dhcp.embarqhsd.net] has joined #minecrafthelp
#1406 [19:21] <MinecraftKid4Life> useless
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#1408 [19:21] <amor> CubeTheThird did it work?
#1409 [19:21] <Adam> I just bought a minecraft realm and I cannot connect to it
#1410 [19:21] <CubeTheThird> amor, still waiting for it to load
#1411 [19:21] * Adam is now known as Guest90121
#1412 [19:22] <Mahran> An exception with McAfee how do I just cancel my subscription and get my money back?
#1413 [19:22] <CubeTheThird> Guest90121, many users are reporting realms issues. Just sit tight
#1414 [19:22] <Mahran> Is that a better alternative?
#1415 [19:22] <amor> CubeTheThird its about 19000 lines so
#1416 [19:22] <CubeTheThird> Mahran, I'd strongly recommend getting rid of it, but that's your decision
#1417 [19:22] <CubeTheThird> ??> Adia tools/hjt
#1418 [19:22] <Mightyena> Adia: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1419 [19:22] <Mightyena> Adia: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1420 [19:22] <Mahran> Is Malwarebytes free
#1421 [19:23] <Mahran> cause that's what I get showing up
#1422 [19:23] <CubeTheThird> Mahran, it has a free tier yes
#1423 [19:23] <CubeTheThird> amor, let's see if we can do a clean install
#1424 [19:24] <CubeTheThird> amor, close the game launcher, the do the following
#1425 [19:24] <CubeTheThird> ??> amor mac/reinst
#1426 [19:24] <Mightyena> amor: You may need to reinstall the locally installed files that Minecraft puts into place.
#1427 [19:24] <Mightyena> amor: To do so, run the following command in a terminal: curl -L https://git.io/rmc | sh
#1428 [19:24] * Guest90121 [webchat@fl-71-48-252-118.dhcp.embarqhsd.net] has quit. (Client Quit)
#1429 [19:25] <Adia> Mightyena i didn't get to post the entire thing so here is the entire thing https://paste.ubuntu.com/p/82wjMHfmZQ/
#1430 [19:25] <CubeTheThird> Adia, Mightyena is a bot by the way
#1431 [19:25] <Adia> CubeTheThird ok well heres the entire thing https://paste.ubuntu.com/p/82wjMHfmZQ/
#1432 [19:26] <CubeTheThird> Adia, ya still gonna need you to follow the last instructions Mightyena gave you
#1433 [19:27] * amor [webchat@gc226.ips.PaulBunyan.net] has quit. (Quit: webchat.esper.net)
#1434 [19:27] <OfficialMelon> heyu
#1435 [19:27] <OfficialMelon> hey*
#1436 [19:27] <OfficialMelon> i quarantined both
#1437 [19:27] * amor [webchat@gc226.ips.PaulBunyan.net] has joined #minecrafthelp
#1438 [19:27] <CubeTheThird> OfficialMelon, cool. Any luck?
#1439 [19:27] <OfficialMelon> now the lan server won't appear at all lol
#1440 [19:27] <amor> CubeTheThird sorry my computer messed up, can you send those last instructions again?
#1441 [19:28] <Adia> CubeTheThird https://paste.ubuntu.com/p/gcdCgZkydf/
#1442 [19:28] <CubeTheThird> ??> amor mac/reinst
#1443 [19:28] <Mightyena> amor: You may need to reinstall the locally installed files that Minecraft puts into place.
#1444 [19:28] <Mightyena> amor: To do so, run the following command in a terminal: curl -L https://git.io/rmc | sh
#1445 [19:28] <CubeTheThird> Adia, ok one moment
#1446 [19:28] * Mahran [webchat@pool-108-14-69-235.nycmny.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#1447 [19:28] <CubeTheThird> ??> Adia av/mcafee
#1448 [19:28] <Mightyena> Adia: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#1449 [19:28] <Mightyena> Adia: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#1450 [19:29] * Mahran [webchat@pool-108-14-69-235.nycmny.fios.verizon.net] has joined #minecrafthelp
#1451 [19:29] <Adia> av/malwarebytes
#1452 [19:29] <Mahran> CubeTheThird,is this malwarebytes permanent and good enough to last long term?
#1453 [19:29] <Adia> CubeTheThird how do i get to av/malwarebytes
#1454 [19:29] <Mahran> Would I be safe even with sticking with the free version
#1455 [19:30] <amor> Mightyena CubeTheThird that still didn't work once I tried to start the game
#1456 [19:30] <CubeTheThird> Mahran, considering you have a mac, I wouldn't be that concerned
#1457 [19:30] <CubeTheThird> ??> Adia av/malwarebytes
#1458 [19:30] <Mightyena> Adia: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1459 [19:30] <Mightyena> Adia: Download it here: https://www.malwarebytes.org/
#1460 [19:30] <Mightyena> Adia: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
#1461 [19:30] <CubeTheThird> amor, can you send me the new log?
#1462 [19:30] <OfficialMelon> cube
#1463 [19:30] <OfficialMelon> he can't see the lan server at all
#1464 [19:30] <amor> CubeTheThird yes how do I open it again
#1465 [19:30] <Mahran> Cube is the free version good enough though to stick with?
#1466 [19:31] <Mahran> And I'm working on ending my subscription with Mcafee
#1467 [19:31] <Mahran> what are the steps to making the lan world work
#1468 [19:31] <CubeTheThird> amor, do you still have the minecraft folder open?
#1469 [19:31] <CubeTheThird> Mahran, it should be. As far as I'm aware the paid version does not add much
#1470 [19:31] * Khaleesi_Dae [webchat@179.49.52.255] has joined #minecrafthelp
#1471 [19:31] <Khaleesi_Dae> Hello
#1472 [19:31] <CubeTheThird> OfficialMelon, oh can't see it at all? That might be slightly different. One sec lemme find you something
#1473 [19:32] <OfficialMelon> okay thanks
#1474 [19:32] <CubeTheThird> OfficialMelon, do you/your friend know how to edit the JVM arguments?
#1475 [19:32] <CubeTheThird> hello Khaleesi_Dae
#1476 [19:32] <amor> CubeTheThird not anymore it shut down when my computer messed up
#1477 [19:32] <CubeTheThird> ??> amor mac/.minecraft
#1478 [19:32] <Mightyena> amor: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#1479 [19:33] <OfficialMelon> uhm no
#1480 [19:33] <Khaleesi_Dae> Good night, I would like to know how long it takes a refund to return the money.
#1481 [19:33] <nate> I thought the local minecraft stuff/options/mods/etc were all stored per-profile now
#1482 [19:33] * Jerry [webchat@c-73-25-248-67.hsd1.or.comcast.net] has joined #minecrafthelp
#1483 [19:34] <CubeTheThird> nate, what kind of profile are you talking about?
#1484 [19:34] <CubeTheThird> Khaleesi_Dae, you will have to wait for Mojang support to respond. We do not have those details here
#1485 [19:34] <amor> CubeTheThird its still super long after I ran the command in the terminal
#1486 [19:34] <nate> Khaleesi_Dae: If they actually told you the refund was in process, it depends on how you paid, but banking stuff usually works on a manner of 'business days' so upwards of 3 business days~ if you're lucky, otherwise however long it takes
#1487 [19:35] <CubeTheThird> OfficialMelon, in the launcher, under installations, click on the game profile, and open the More Options section
#1488 [19:35] <CubeTheThird> amor, that's fine
#1489 [19:35] <Jerry> I'm trying to click the login button and it's not doing anything.
#1490 [19:35] <nate> CubeTheThird: As in profile the launcher defines. Recently started playing again but the new java launcher made me define an explicit profile location rather than use the usual user appdata like .minecraft directory. Unless it was just some buggery from it importing all my ancient profiles...
#1491 [19:36] <OfficialMelon> okay done
#1492 [19:36] <CubeTheThird> nate, normally the default profile goes there, and new ones go where you specify
#1493 [19:36] <CubeTheThird> OfficialMelon, there you should find the JVM arguments section. I need both of you to do this. Add this at the end of the list: -Djava.net.preferIPv4Stack=true
#1494 [19:36] <CubeTheThird> OfficialMelon, make sure there's a space between them
#1495 [19:36] * foodyum [webchat@047-024-238-106.res.spectrum.com] has joined #minecrafthelp
#1496 [19:36] <OfficialMelon> okay
#1497 [19:37] * Khaleesi_Dae [webchat@179.49.52.255] has quit. (Quit: webchat.esper.net)
#1498 [19:37] <Jerry> I'm trying to click the login button and it's not doing anything.
#1499 [19:38] * Mahran [webchat@pool-108-14-69-235.nycmny.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#1500 [19:39] <CubeTheThird> Jerry, on minecraft.net ?
#1501 [19:39] <amor> CubeTheThird https://paste.ubuntu.com/p/Cx9dVxVBZF/
#1502 [19:39] <Jerry> Correct
#1503 [19:39] <CubeTheThird> ??> Jerry info/mcleaks
#1504 [19:39] <Mightyena> Jerry: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1505 [19:39] <Mightyena> Jerry: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#1506 [19:40] <CubeTheThird> amor, can't remember if I asked, but do you have anti-virus ?
#1507 [19:40] <amor> CubeTheThird im not sure, how do I check
#1508 [19:40] <CubeTheThird> amor, if you're not sure, you probably don't
#1509 [19:40] <OfficialMelon> okay done on both
#1510 [19:40] <CubeTheThird> amor, can you just uninstall and reinstall the game?
#1511 [19:41] * Xcuree [webchat@ool-44c6b2e3.dyn.optonline.net] has joined #minecrafthelp
#1512 [19:41] <CubeTheThird> OfficialMelon, alright. See if it shows up now
#1513 [19:41] <OfficialMelon> okay
#1514 [19:41] <amor> CubeTheThird yes, how?
#1515 [19:41] <CubeTheThird> amor, if I recall, you have to move the app to the trash to uninstall on mac
#1516 [19:41] <OfficialMelon> my game just crashes
#1517 [19:42] * Adia [webchat@75-58-41-111.lightspeed.tukrga.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1518 [19:43] <CubeTheThird> OfficialMelon, are you certain you added it exactly as I said, with a space separating each thing?
#1519 [19:43] <Xcuree> hello, i have a problem with realms and i was seeing if someone could help me.
#1520 [19:43] <OfficialMelon> yes i can re check
#1521 [19:43] <OfficialMelon> how many spaces do i put?
#1522 [19:44] * Adia [webchat@75-58-41-111.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#1523 [19:44] <CubeTheThird> OfficialMelon, can you copy the full thing here ?
#1524 [19:44] <OfficialMelon> wait
#1525 [19:44] <CubeTheThird> Xcuree, many users are having issues connecting right now. You'll have to wait for the service to come back up
#1526 [19:44] <amor> CubeTheThird I just tired that and it didn't work
#1527 [19:44] <CubeTheThird> waiting
#1528 [19:44] <CubeTheThird> bah
#1529 [19:44] <OfficialMelon> do i add a space in between each character?
#1530 [19:44] <Adia> CubeTheThird ok i ran the scan now what
#1531 [19:45] <OfficialMelon> where do i add the spaces?
#1532 [19:45] <CubeTheThird> amor, alright there's one last thing we can try. First I'll need you to install java 8, if you don't have it already
#1533 [19:45] <amor> CubeTheThird I have it
#1534 [19:46] <CubeTheThird> OfficialMelon, for example, if your ends with ... -XX:G1HeapRegionSize=32M, you'll want to add a space, then -Djava.net.preferIPv4Stack=true after
#1535 [19:46] <OfficialMelon> yeah
#1536 [19:46] <CubeTheThird> amor, ok. Can you go to the Installations tab in the launcher, under More Options to where it says Java Executable ?
#1537 [19:47] <OfficialMelon> yes there is a space
#1538 [19:48] <CubeTheThird> OfficialMelon, hmm, but the game doesn't start up?
#1539 [19:48] <OfficialMelon> no
#1540 [19:48] <OfficialMelon> it just crashes
#1541 [19:48] * Thomas [webchat@217-121-96-19.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#1542 [19:48] <CubeTheThird> OfficialMelon, can you reset the JVM arguments for me, and try adding it at the beginning instead of the end?
#1543 [19:48] <CubeTheThird> OfficialMelon, with a space after
#1544 [19:48] * Thomas [webchat@217-121-96-19.cable.dynamic.v4.ziggo.nl] has quit. (Client Quit)
#1545 [19:48] <OfficialMelon> okay
#1546 [19:49] <OfficialMelon> still crashes
#1547 [19:49] <CubeTheThird> hmm
#1548 [19:49] <CubeTheThird> ??> OfficialMelon launcher/log
#1549 [19:49] <Mightyena> OfficialMelon: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1550 [19:49] <Adia> CubeTheThird i also quarntined what needed to be
#1551 [19:52] * KrisGaugerEpiccc [webchat@cpe-104-229-88-140.twcny.res.rr.com] has joined #minecrafthelp
#1552 [19:52] <amor> CubeTheThird in the folder?
#1553 [19:52] <OfficialMelon> https://paste.ubuntu.com/p/45VjBZQrgT/
#1554 [19:52] <OfficialMelon> thats the url
#1555 [19:52] <CubeTheThird> amor, no in the game launcher
#1556 [19:52] <CubeTheThird> OfficialMelon, you forgot the dash
#1557 [19:52] <OfficialMelon> oh sorry
#1558 [19:53] <OfficialMelon> https://paste.ubuntu.com/p/45VjBZQrgT/
#1559 [19:53] <KrisGaugerEpiccc> Hello, I've bought Minecraft and it doesn't seem to be logging in. Can somebody help me please?
#1560 [19:53] <OfficialMelon> thats all
#1561 [19:53] <CubeTheThird> OfficialMelon, no, I mean this dash ->>> -Djava.net.preferIPv4Stack=true
#1562 [19:53] <CubeTheThird> KrisGaugerEpiccc, what happens?
#1563 [19:53] <OfficialMelon> o
#1564 [19:54] <KrisGaugerEpiccc> It doesn't do anything, It doesn't say its correct or incorrect.
#1565 [19:54] <CubeTheThird> KrisGaugerEpiccc, is this on minecraft.net ?
#1566 [19:54] <KrisGaugerEpiccc> Yes!
#1567 [19:54] <CubeTheThird> ??> KrisGaugerEpiccc info/mcleaks
#1568 [19:54] <Mightyena> KrisGaugerEpiccc: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1569 [19:54] <Mightyena> KrisGaugerEpiccc: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#1570 [19:54] <OfficialMelon> yay it loaded thanks
#1571 [19:54] <OfficialMelon> one sec
#1572 [19:54] <KrisGaugerEpiccc> I don't use leaks.
#1573 [19:54] <KrisGaugerEpiccc> I bought it.
#1574 [19:55] <OfficialMelon> i need to see if it opens
#1575 [19:55] * MrRonino [webchat@pc-237-51-74-200.cm.vtr.net] has joined #minecrafthelp
#1576 [19:55] <CubeTheThird> KrisGaugerEpiccc, that would have been done before you bought it
#1577 [19:55] * MrRonino [webchat@pc-237-51-74-200.cm.vtr.net] has quit. (Client Quit)
#1578 [19:55] * WikkiWik [webchat@host-92-14-147-142.as43234.net] has joined #minecrafthelp
#1579 [19:55] <CubeTheThird> OfficialMelon, you'll want to make sure your friend does the same thing
#1580 [19:55] <KrisGaugerEpiccc> Wait so I had to do that before I bought it?
#1581 [19:55] <OfficialMelon> okay
#1582 [19:56] <CubeTheThird> KrisGaugerEpiccc, umm.. no ... just.. here lemme give you the instructions to clean up your hosts file
#1583 [19:56] <CubeTheThird> ??> KrisGaugerEpiccc win/hosts/edit
#1584 [19:56] <Mightyena> KrisGaugerEpiccc: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1585 [19:56] <Mightyena> KrisGaugerEpiccc: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1586 [19:56] <amor> CubeTheThird theres no installations tab in the game launcher that I can find
#1587 [19:56] * Justin [webchat@071-076-146-071.res.spectrum.com] has joined #minecrafthelp
#1588 [19:57] <CubeTheThird> amor, are you using the official launcher from https://minecraft.net/download
#1589 [19:57] <Justin> Hello! I need some help with my realm
#1590 [19:57] * sebaeer [webchat@190.210.128.91] has joined #minecrafthelp
#1591 [19:57] <WikkiWik> HI, wondering if anybody can help, I can't access my realms world
#1592 [19:57] <Adia> CubeTheThird do i start my game now
#1593 [19:57] <CubeTheThird> realms are down for some users in north america currently
#1594 [19:57] <CubeTheThird> Adia, yes. You might need to reboot your PC first though
#1595 [19:58] <WikkiWik> I'm located in England
#1596 [19:58] <sebaeer> Hi! I thing my account was stolen and can't log in. Can anyone help me?
#1597 [19:58] <Adia> CubeTheThird ok ill be back if it doesnt work
#1598 [19:58] <Justin> do we know when the realms will be back up? (East Coast usa)
#1599 [19:58] <OfficialMelon> still not showing up on my friends device
#1600 [19:58] <CubeTheThird> WikkiWik, huh. Interesting. that's the first I hear that
#1601 [19:58] <CubeTheThird> sebaeer, contact Mojang support
#1602 [19:58] <CubeTheThird> ??> sebaeer mojang/email
#1603 [19:58] <Mightyena> sebaeer: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1604 [19:58] <Mightyena> sebaeer: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1605 [19:58] <amor> CubeTheThird yes I bought the game about 3 hours ago off of Minecraft.net
#1606 [19:59] <CubeTheThird> we don't have any information about the status of the outage, or when it will be back up
#1607 [19:59] <CubeTheThird> amor, what version is your launcher?
#1608 [19:59] <sebaeer> "We're currently replying to cases received on June 9th." I have to wait 2 months for a reply?
#1609 [19:59] <CubeTheThird> amor, this is what it should look like: https://gamepedia.cursecdn.com/minecraft_gamepedia/7/76/2019Launcher.png?version=546a67938c7edb4cb18ad417b3c4b0e7
#1610 [19:59] <CubeTheThird> sebaeer, possibly
#1611 [19:59] <Justin> thank you CubeTheThird
#1612 [20:00] <amor> CubeTheThird thats exactly what it looks like
#1613 [20:00] * Justin [webchat@071-076-146-071.res.spectrum.com] has quit. (Client Quit)
#1614 [20:00] <CubeTheThird> amor, right. And next to the Play tab, it says Installations
#1615 [20:00] <KrisGaugerEpiccc> Alright so I got to the host file, but I'm not so sure what I'm supposed to do now.. CubeTheThird
#1616 [20:00] <WikkiWik> My realms world wont boot up, let me switch it, or close the realm. I've rebooted my computer, and still the same thing
#1617 [20:00] <OfficialMelon> it still isn't showing up on my friend's device
#1618 [20:01] * lex [webchat@ip98-167-39-236.lv.lv.cox.net] has joined #minecrafthelp
#1619 [20:01] <CubeTheThird> WikkiWik, probably the same outage then
#1620 [20:01] <CubeTheThird> KrisGaugerEpiccc, there, remove all the lines that have mojang in them
#1621 [20:01] <amor> CubeTheThird ohhhh my bad yeah okay im on the screen
#1622 [20:01] <WikkiWik> Cube do you know at all how long it may take?
#1623 [20:01] <KrisGaugerEpiccc> Okay, what does that do CubeTheThird?
#1624 [20:01] <CubeTheThird> OfficialMelon, hmm. We'll have to try manually connecting then. Do you know how to find your local IP address (ipv4) ?
#1625 [20:02] <CubeTheThird> WikkiWik, nope
#1626 [20:02] <OfficialMelon> nope
#1627 [20:02] <sebaeer> So, I have a problem with my account. I opened a ticket asking for help, and I have to wait two months for a reply?
#1628 [20:02] <CubeTheThird> KrisGaugerEpiccc, it tells your computer where to connect for different sites. Editing that is normally done for e.g. pirating software
#1629 [20:03] <CubeTheThird> sebaeer, possibly. They may prioritize the ticket differently, though I don't know how that works
#1630 [20:03] * jacobgibby [webchat@host252-157.excalibur.tvcconnect.net] has quit. (Quit: webchat.esper.net)
#1631 [20:03] <KrisGaugerEpiccc> Thank you CubeTheThird, It worked! :D
#1632 [20:03] <CubeTheThird> ??> OfficialMelon win/cmd
#1633 [20:03] <Mightyena> OfficialMelon: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#1634 [20:03] <CubeTheThird> KrisGaugerEpiccc, awesome!
#1635 [20:03] * sebaeer [webchat@190.210.128.91] has quit. (Quit: webchat.esper.net)
#1636 [20:03] <KrisGaugerEpiccc> Cya!
#1637 [20:03] <CubeTheThird> amor, there, edit the Java Executable, and change it to this exactly: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java
#1638 [20:03] <OfficialMelon> okay it opened the termianl
#1639 [20:03] * KrisGaugerEpiccc [webchat@cpe-104-229-88-140.twcny.res.rr.com] has quit. (Quit: webchat.esper.net)
#1640 [20:04] <OfficialMelon> terminal*
#1641 [20:04] <CubeTheThird> OfficialMelon, there, run this: ipconfig
#1642 [20:04] * lex [webchat@ip98-167-39-236.lv.lv.cox.net] has quit. (Client Quit)
#1643 [20:04] <CubeTheThird> OfficialMelon, in the output, find your ipv4. It should start with either 192.168 or 10.0
#1644 [20:04] <OfficialMelon> okay
#1645 [20:04] <OfficialMelon> found it
#1646 [20:05] <CubeTheThird> OfficialMelon, after that, when you open to LAN, it should spit out a port number in the game chat. Have your friend direct connect to: ipv4:port
#1647 [20:05] <OfficialMelon> so the ip and the port number?
#1648 [20:06] <CubeTheThird> OfficialMelon, that's right
#1649 [20:06] <amor> CubeTheThird alright now its giving me the output logs
#1650 [20:06] <CubeTheThird> amor, ok. Does it start up though?
#1651 [20:07] <amor> CubeTheThird it still says error but it doesn't crash immediately now
#1652 [20:07] <OfficialMelon> it says the same thing as before
#1653 [20:07] <CubeTheThird> amor, ok. Copy the full log onto http://paste.ubuntu.com and give the URL here.
#1654 [20:07] * amor [webchat@gc226.ips.PaulBunyan.net] has quit. (Quit: webchat.esper.net)
#1655 [20:07] <CubeTheThird> OfficialMelon, which is what exactly?
#1656 [20:07] <OfficialMelon> one sec
#1657 [20:09] * KrisGaugerEpiccc [webchat@cpe-104-229-88-140.twcny.res.rr.com] has joined #minecrafthelp
#1658 [20:09] <OfficialMelon> io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information
#1659 [20:10] <KrisGaugerEpiccc> Hi, it's me again.. It keeps saying, "ERROR Game crashed An unexpected issue occurred and the game has crashed. We’re sorry for the inconvenience."
#1660 [20:10] <CubeTheThird> KrisGaugerEpiccc, do you get a crash report?
#1661 [20:10] <KrisGaugerEpiccc> Yes.
#1662 [20:10] * TooTall884 [webchat@174-126-131-45.cpe.cableone.net] has joined #minecrafthelp
#1663 [20:10] * amor [webchat@gc226.ips.PaulBunyan.net] has joined #minecrafthelp
#1664 [20:10] <amor> https://paste.ubuntu.com/p/WnghVDMBgM/ CubeTheThird
#1665 [20:10] <CubeTheThird> KrisGaugerEpiccc, copy it onto http://paste.ubuntu.com and give the URL here.
#1666 [20:10] <KrisGaugerEpiccc> ok
#1667 [20:10] * juno [webchat@fixed-187-189-90-122.totalplay.net] has joined #minecrafthelp
#1668 [20:10] <CubeTheThird> amor, that's the full log after you press play?
#1669 [20:10] <TooTall884> I am on Xbox one. Trying to create my first realm. Keep getting failed to join realm error
#1670 [20:11] <amor> CubeTheThird yes then I checked the debug box so there like 10000
#1671 [20:11] <CubeTheThird> TooTall884, some users have been experiencing issues connecting to realms as of late
#1672 [20:11] <CubeTheThird> amor, I'd like to see the full thing please
#1673 [20:11] <OfficialMelon> Cube it just says
#1674 [20:11] <OfficialMelon> io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information
#1675 [20:11] <juno> I cant join my realms as well
#1676 [20:11] * Adia [webchat@75-58-41-111.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#1677 [20:12] <CubeTheThird> OfficialMelon, hmm. Can you make sure you and your friend are on the same network?
#1678 [20:12] <Adia> CubeTheThird crashed right away
#1679 [20:12] <OfficialMelon> wifi network?
#1680 [20:12] <TooTall884> No troubleshooting options, is there a tracking site?
#1681 [20:12] <CubeTheThird> Adia, log please
#1682 [20:12] <CubeTheThird> TooTall884, unfortunately
#1683 [20:12] * val [webchat@cpe-104-139-85-92.carolina.res.rr.com] has joined #minecrafthelp
#1684 [20:12] <CubeTheThird> OfficialMelon, sure
#1685 [20:12] <OfficialMelon> yup same
#1686 [20:12] <KrisGaugerEpiccc> https://paste.ubuntu.com/p/XfNY8wMkWw/
#1687 [20:12] * yello [webchat@108.59.0.36] has joined #minecrafthelp
#1688 [20:12] <yello> whats up bois?
#1689 [20:13] * SuperSoaker420 [webchat@dynamic.libertypr.net] has joined #minecrafthelp
#1690 [20:13] <CubeTheThird> ??> KrisGaugerEpiccc launcher/log
#1691 [20:13] <Mightyena> KrisGaugerEpiccc: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1692 [20:13] <OfficialMelon> one sec gonna go grab a snack
#1693 [20:13] * TooTall884 [webchat@174-126-131-45.cpe.cableone.net] has quit. (Client Quit)
#1694 [20:13] <CubeTheThird> yello, do you need something?
#1695 [20:13] <Lmx> hello it says that i can claim a free copy of Minecraft Windows 10 edition only if i bought minecraft before 2018, i have checked and i dont see anything in the page where it should appear and i bought minecraft in 2014
#1696 [20:13] <yello> ye im pissed ngl
#1697 [20:13] <Absol> yello: Please keep it civil
#1698 [20:13] <yello> ye im angry ngl
#1699 [20:13] <SuperSoaker420> anyone else having trouble connecting to Bedrock Realms?
#1700 [20:13] <CubeTheThird> yello, let me re-phrase then. Do you need help with minecraft?
#1701 [20:13] <val> im having trouble connecting to my java realm
#1702 [20:13] * Jesse [webchat@172-10-178-140.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#1703 [20:13] <yello> technically
#1704 [20:14] <CubeTheThird> SuperSoaker420, realms outages going on. We don't have any info about it
#1705 [20:14] * sadlufe [webchat@102.123.216.139.sta.dodo.net.au] has joined #minecrafthelp
#1706 [20:14] <val> hhhh
#1707 [20:14] <SuperSoaker420> Ah, I see
#1708 [20:14] <amor> CubeTheThird when I try and copy the whole thing it only gives me a few lines
#1709 [20:14] <CubeTheThird> yello, go on...
#1710 [20:14] <SuperSoaker420> does this happen often? My server got a rollback yesterday too
#1711 [20:14] <yello> CubeTheThird ok soo...
#1712 [20:14] <CubeTheThird> SuperSoaker420, first time I see this happen
#1713 [20:14] <sadlufe> Um just got a realm couple days ago, today cant connect? Any advice?
#1714 [20:14] <Jesse> There is a realm's outage? I didn't see anything on mojang about it, but I haven't been able to connect all day.
#1715 [20:14] <CubeTheThird> sadlufe, realms outage
#1716 [20:15] <amor> CubeTheThird so heres what I got https://paste.ubuntu.com/p/b5rbK6v58W/
#1717 [20:15] <sadlufe> Damn Mojang gotta update there status
#1718 [20:15] <CubeTheThird> amor, is that the end of the log?
#1719 [20:15] <sadlufe> Anyways thanks for the confirmation at least
#1720 [20:15] * BamBam [webchat@122-57-46-147-vdsl.sparkbb.co.nz] has joined #minecrafthelp
#1721 [20:15] <Jesse> yeah, thank you
#1722 [20:15] <KrisGaugerEpiccc> https://paste.ubuntu.com/p/PfpHstCtnV/ bam
#1723 [20:16] * SuperSoaker420 [webchat@dynamic.libertypr.net] has quit. (Client Quit)
#1724 [20:16] * sadlufe [webchat@102.123.216.139.sta.dodo.net.au] has quit. (Client Quit)
#1725 [20:16] * Jesse [webchat@172-10-178-140.lightspeed.miamfl.sbcglobal.net] has quit. (Client Quit)
#1726 [20:16] <Adia> CubeTheThird https://paste.ubuntu.com/p/y7gsTMbSY7/
#1727 [20:16] <CubeTheThird> ??> KrisGaugerEpiccc win/!
#1728 [20:16] <Mightyena> KrisGaugerEpiccc: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#1729 [20:16] <Mightyena> KrisGaugerEpiccc: See https://minecraftirc.net/support-articles/windows/special-characters/ for more information on working around this problem.
#1730 [20:16] <OfficialMelon> so we are on the same network
#1731 [20:16] <amor> CubeTheThird yes
#1732 [20:17] <CubeTheThird> Adia, hmm can you make a new trend micro report?
#1733 [20:17] <CubeTheThird> amor, can you give me the beginning of the log too?
#1734 [20:17] <Adia> CubeTheThird how
#1735 [20:17] * val [webchat@cpe-104-139-85-92.carolina.res.rr.com] has quit. (Quit: webchat.esper.net)
#1736 [20:17] <CubeTheThird> ??> Adia tools/hjt
#1737 [20:17] <Mightyena> Adia: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1738 [20:17] <Mightyena> Adia: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1739 [20:17] <yello> this happens frequently. i want to play mc so i open up the mc launcher and for some reason it tells me to inpu my email and pw. when i do, it states it is incorrect. i know for a fact it is correct cuz when i go on another computer and input the same email and pw it works. this happens seemingly at random but its been very frequent over the past f
#1740 [20:17] <yello> ew weeks, sometimes not even allowing me to play for the rest of the day. any way i can get some help or this a problem i gotta deal with
#1741 [20:18] <CubeTheThird> OfficialMelon, hmm let's get some reports then
#1742 [20:18] <CubeTheThird> ??> OfficialMelon tools/hjt
#1743 [20:18] <Mightyena> OfficialMelon: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1744 [20:18] <Mightyena> OfficialMelon: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1745 [20:18] <OfficialMelon> okay?
#1746 [20:18] <amor> CubeTheThird when I try and copy the whole thing, then when I paste it, thats all that shows up
#1747 [20:18] <CubeTheThird> yello, what happens on the login page for minecraft.net ?
#1748 [20:18] <yello> oh ive tried that
#1749 [20:18] <CubeTheThird> amor, can you just copy the first ~20 lines ?
#1750 [20:18] <yello> when i try it, it just doesnt load
#1751 [20:18] <CubeTheThird> ??> yello info/mcleaks
#1752 [20:18] <Mightyena> yello: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1753 [20:18] <Mightyena> yello: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#1754 [20:18] <yello> like after i tpe the email and pw
#1755 [20:19] <BamBam> Hi team. So i just subscribed to mincraft relms java edition. I had an old world from a demo about a year ago. I didn't even bother to try to load that but straight away did he create a new world option. Well it just seems to hang on creating world, have waited over an hour. Closing and relaunching the launcher then trying to connect also hangs. I
#1756 [20:19] <BamBam> have now tryed to switch worlds, and create a new world again, now my launcher is hung on "switching worlds" and has been for 45 min.
#1757 [20:19] <Adia> CubeTheThird https://paste.ubuntu.com/p/YjD2rjRxnb/
#1758 [20:19] <yello> what are mcleaks and altdispensers?
#1759 [20:19] <OfficialMelon> https://paste.ubuntu.com/p/5rDNgqDnR5/
#1760 [20:19] <yello> never heard of that in my life lol
#1761 [20:19] <CubeTheThird> yello, they are tools to help people login with different accounts. Similar to tools for pirating the game
#1762 [20:20] <amor> CubeTheThird https://paste.ubuntu.com/p/WrgsKgDh3Y/
#1763 [20:20] <yello> ah well i definetly didnt pirate the game lol
#1764 [20:20] <CubeTheThird> ??> yello win/hosts/edit
#1765 [20:20] <Mightyena> yello: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1766 [20:20] <Mightyena> yello: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1767 [20:20] * foodyum [webchat@047-024-238-106.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#1768 [20:20] <CubeTheThird> amor, can you right-click to copy all ?
#1769 [20:21] * Cheetos [webchat@pool-70-104-203-228.nrflva.fios.verizon.net] has joined #minecrafthelp
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#1771 [20:21] <CubeTheThird> OfficialMelon, hmm nothing problematic there. Can you get your friend to do the same?
#1772 [20:21] <yello> i remember after running mc for the first time on this pc there was the notepad that showed up but me being dumb i deleted it lol
#1773 [20:22] <OfficialMelon> okay
#1774 [20:22] * GreyH [webchat@104.156.206.180] has joined #minecrafthelp
#1775 [20:22] <Cheetos> What do I do if I can do physical things, like break blocks but I cannot do anything in my server menus or my inventory???
#1776 [20:22] <OfficialMelon> how do i copy and paste it here if hes on a differnt device
#1777 [20:22] <amor> CubeTheThird CubeTheThird I tried select all and this is what I got
#1778 [20:23] <CubeTheThird> OfficialMelon, have them make a link, and type it here. Else, you could have them join this chat
#1779 [20:23] <Cheetos> What do I do if I can do physical things, like break blocks but I cannot do anything in my server menus or my inventory???
#1780 [20:23] * Kagohl [webchat@rrcs-172-87-136-85.sw.biz.rr.com] has joined #minecrafthelp
#1781 [20:23] <CubeTheThird> Cheetos, what version of the game?
#1782 [20:23] <Kagohl> hello! can I ask realms questions?
#1783 [20:23] <Cheetos> Java
#1784 [20:23] <yello> yall got discord lol
#1785 [20:23] * rodge [webchat@24-180-66-210.dhcp.bycy.mi.charter.com] has joined #minecrafthelp
#1786 [20:23] <CubeTheThird> Kagohl, realms is down for some people
#1787 [20:24] <Cheetos> I use java edition
#1788 [20:24] <Kagohl> because im trying to reset a world and im getting -501
#1789 [20:24] <CubeTheThird> yello, follow the instructions Mightyena gives you
#1790 [20:24] <KrisGaugerEpiccc> Alright thanks again CubeTheThird.
#1791 [20:24] <CubeTheThird> ??> yello win/hosts/edit
#1792 [20:24] <KrisGaugerEpiccc> Bai
#1793 [20:24] <Mightyena> yello: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1794 [20:24] <Mightyena> yello: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1795 [20:24] <Kagohl> indefinite loading
#1796 [20:24] <BamBam> Kagohl same here
#1797 [20:24] <CubeTheThird> Cheetos, you mean you can't click in the inventory?
#1798 [20:24] * SuperSoaker420 [webchat@dynamic.libertypr.net] has joined #minecrafthelp
#1799 [20:24] * ye_hei_zhu [webchat@45.114.166.36] has joined #minecrafthelp
#1800 [20:24] <yello> ok give me a sec
#1801 [20:24] <Cheetos> Yes I cannot even craft things in survival
#1802 [20:25] <CubeTheThird> Cheetos, does this happen with any world, or just 1?
#1803 [20:25] <Cheetos> And I cannot do anything on server menus
#1804 [20:25] <rodge> Can anyone help? I have been trying to fix this for awhile and would appreciate any help.The game crashed whilst mouseclicked event handler
#1805 [20:25] <rodge> Error: java.lang.IllegalStateException: failed to create a child event loop
#1806 [20:25] <CubeTheThird> Cheetos, oh so the in-game menus in general don't work
#1807 [20:25] <CubeTheThird> Cheetos, let's start with a clean install
#1808 [20:25] <CubeTheThird> ??> Cheetos win/reinst
#1809 [20:25] <Mightyena> Cheetos: You may need to reinstall the locally installed files that Minecraft puts into place.
#1810 [20:25] <Mightyena> Cheetos: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1811 [20:25] <CubeTheThird> rodge, what anti-virus and firewall software do you have?
#1812 [20:25] <GreyH> Hello, I used to be able to login from my computer up until a couple of months ago and then it just stopped, saying I used invalid username or password. This happens on both the client and minecraft website, but if I use the same info for Mojang or try to log in from a different device it works fine. Is this something that can be helped?
#1813 [20:25] <amor> CubeTheThird did yo get it
#1814 [20:25] <Cheetos> and this happens on all my worlds and servers
#1815 [20:25] <yello> wait ok i need someone to look at my screen or something im a grandma
#1816 [20:26] <CubeTheThird> GreyH, what happens on minecraft.net ?
#1817 [20:26] <rodge> I use norton security ultra
#1818 [20:26] <CubeTheThird> amor, hmm. Can you get the log from the minecraft folder?
#1819 [20:26] * SuperSoaker420 [webchat@dynamic.libertypr.net] has quit. (Client Quit)
#1820 [20:26] <rodge> yes I have it open
#1821 [20:26] <CubeTheThird> rodge, alright. We'll start with a malware scan, but you might need to add Minecraft/Java as an exception for the game
#1822 [20:26] <CubeTheThird> ??> rodge av/adwcleaner
#1823 [20:26] <Mightyena> rodge: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1824 [20:26] <Mightyena> rodge: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1825 [20:26] * OfficialMelon2 [webchat@mtrlpq4706w-lp140-03-70-27-251-38.dsl.bell.ca] has joined #minecrafthelp
#1826 [20:26] <OfficialMelon2> hi
#1827 [20:26] <GreyH> Exactly nothing. When I try to log in it doesn't tell me anything or do anything and when I inspect the page I notice something say failed
#1828 [20:27] <rodge> yes I used that
#1829 [20:27] <yello> ok Mightyena i did what u said
#1830 [20:27] <CubeTheThird> lol hello OfficialMelon2
#1831 [20:27] <OfficialMelon2> hi
#1832 [20:27] <yello> now what
#1833 [20:27] <CubeTheThird> ??> GreyH info/mcleaks
#1834 [20:27] <Mightyena> GreyH: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1835 [20:27] <Mightyena> GreyH: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#1836 [20:27] <OfficialMelon2> here is the link
#1837 [20:27] <OfficialMelon2> https://pastebin.com/EgZZ1XyQ
#1838 [20:27] <CubeTheThird> yello, in that file, remove every line that has mojang in it, then save the file
#1839 [20:27] * Anakar [webchat@CPE1cabc073fce3-CM1cabc073fce0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#1840 [20:27] <Adia> CubeTheThird here https://paste.ubuntu.com/p/YjD2rjRxnb/
#1841 [20:27] <Anakar> Realms connectivity issues, am I the only one?
#1842 [20:28] <ye_hei_zhu> I have been accustomed to encountering invalid emails and passwords when logging in to my world's genuine client.
#1843 [20:28] <yello> it doesnt say mojang anywhere in it in the first place
#1844 [20:28] <amor> CubeTheThird https://paste.ubuntu.com/p/h4nsz89HJw/
#1845 [20:28] <CubeTheThird> OfficialMelon2, hmm nothing problematic in that report either...
#1846 [20:28] <OfficialMelon> hi
#1847 [20:28] <CubeTheThird> Anakar, you are not
#1848 [20:28] <rodge> here is my full report https://pastebin.com/CyyP7EHu
#1849 [20:28] <GreyH> I honestly have never heard of those and don't think I have ever used them. Especially on this computer because I never played modded minecraft on it since I bought it, nor did I ever transfer anything from my old computer to this one.
#1850 [20:29] <yello> i am confusion
#1851 [20:29] <CubeTheThird> ye_hei_zhu, what happens on minecraft.net
#1852 [20:29] * Hysteria [webchat@c-76-114-18-253.hsd1.ca.comcast.net] has joined #minecrafthelp
#1853 [20:29] <OfficialMelon> what do i do then?
#1854 [20:29] <CubeTheThird> yello, really? can you copy the full file onto http://paste.ubuntu.com and give the URL here.
#1855 [20:29] <Hysteria> Hello
#1856 [20:29] <Hysteria> I can't launch 1.13 and further
#1857 [20:29] <CubeTheThird> ??> GreyH win/hosts/edit
#1858 [20:29] <Mightyena> GreyH: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1859 [20:29] <Mightyena> GreyH: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1860 [20:29] <CubeTheThird> Hysteria, what happens?
#1861 [20:29] <Anakar> Aight thanks, any eta on when theyre gonna be back online? CubeTheThird
#1862 [20:30] <yello> https://paste.ubuntu.com/p/JfptqsvTb8/
#1863 [20:30] <CubeTheThird> ??> rodge tools/hjt
#1864 [20:30] <Mightyena> rodge: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1865 [20:30] <Mightyena> rodge: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1866 [20:30] <Hysteria> It gives me exit code 6
#1867 [20:30] <CubeTheThird> Anakar, no idea sorry
#1868 [20:30] <CubeTheThird> ??> Hysteria launcher/log
#1869 [20:30] <Mightyena> Hysteria: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1870 [20:30] <Cheetos> Mightyena: I am confused I found what I think is a dead end
#1871 [20:30] <yello> okay now what
#1872 [20:30] <yello> u guys finna hack me or something
#1873 [20:30] <Hysteria> How do you attach images on here
#1874 [20:30] * Anakar [webchat@CPE1cabc073fce3-CM1cabc073fce0.cpe.net.cable.rogers.com] has quit. (Client Quit)
#1875 [20:30] <CubeTheThird> yello, huh. well you're the first I've seen that doesn't have that. Are you on a VPN or proxy?
#1876 [20:31] * Xcuree [webchat@ool-44c6b2e3.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#1877 [20:31] <yello> yes
#1878 [20:31] <CubeTheThird> Hysteria, we'd prefer a log paste to a screenshot
#1879 [20:31] <CubeTheThird> yello, ya that's likely the issue then
#1880 [20:31] <OfficialMelon> Cube wut do i do?
#1881 [20:31] * ManiacalOne [webchat@47.185.36.4] has joined #minecrafthelp
#1882 [20:31] <Hysteria> just a sec
#1883 [20:31] <yello> so if i turn off my vpn all should be good
#1884 [20:31] <CubeTheThird> OfficialMelon, honestly I'm not too sure. If your friend hosts the world, do you see it?
#1885 [20:32] <OfficialMelon> uhhh
#1886 [20:32] <CubeTheThird> yello, in theory, yes
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#1890 [20:32] <ManiacalOne> hey i'm having issues with realms
#1891 [20:32] <yello9> i crashed
#1892 [20:32] * panda [webchat@ool-4a599147.dyn.optonline.net] has joined #minecrafthelp
#1893 [20:32] <CubeTheThird> ManiacalOne, realms outage going on. We don't have any details about it
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#1895 [20:32] <ye_hei_zhu> I ran into the Minecraft Launcher and I encountered an invalid email address.
#1896 [20:32] <CubeTheThird> ye_hei_zhu, what happens on minecraft.net ?
#1897 [20:32] <ManiacalOne> sick, thought so, thank you
#1898 [20:33] <rodge> https://paste.ubuntu.com/p/zFdbYS8S5q/
#1899 [20:33] <panda> oh so other people are having trouble with realms too
#1900 [20:33] <OfficialMelon> no there is no server to join or anything
#1901 [20:33] <yello9> ayy thanks bois
#1902 [20:33] <CubeTheThird> ??< av/norton
#1903 [20:33] <yello9> so u guys have a patreon or a donation link?
#1904 [20:33] <CubeTheThird> nope
#1905 [20:33] <flame_talon> Hi, Whenever i launch my Minecraft it consistently freezes at about 75% on the Mojang screen and stops responding. This is the log that I keep getting https://pastebin.com/0sPPTy6j . i've already tried getting a fresh and clean install of Minecraft but I keep having this issue.
#1906 [20:33] <yello9> dayum u deserve one
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#1908 [20:34] <Hysteria> https://paste.gg/p/anonymous/d61770e520ab4525b70c6340d6108fb0
#1909 [20:34] * ye_hei_zhu [webchat@45.114.166.36] has quit. (Quit: webchat.esper.net)
#1910 [20:34] <CubeTheThird> rodge, hmm. That crash is caused by something blocking the game, and the only thing I see in your log that could do that is Norton
#1911 [20:34] <GreyH> Ok I did all of that, how would I go about finding all mojang files and those tools to delete them? And Thank you for this.
#1912 [20:34] <yello9> okay so like is there anyway i can like plug u guys or give u support in anyway?
#1913 [20:34] <rodge> Ok should I uninstall norton?
#1914 [20:34] <Hysteria> after setting user it pauses and gives me a separate tab asking me if i want java to reopen stuff or not
#1915 [20:34] <CubeTheThird> ??> Hysteria win/dxdiag
#1916 [20:34] <Mightyena> Hysteria: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1917 [20:34] <OfficialMelon> hey Cube
#1918 [20:35] <OfficialMelon> i really appreciate all the help it is really kind of you to donate so much of your time
#1919 [20:35] <yello9> yes
#1920 [20:35] <yello9> very
#1921 [20:35] <CubeTheThird> OfficialMelon, you could host a server or something I suppose. We don't do donations
#1922 [20:35] <yello9> i wanna give u money
#1923 [20:35] <yello9> paypal?
#1924 [20:35] <CubeTheThird> haha don't worry about it
#1925 [20:35] <OfficialMelon> Cube i do have an account i can give you
#1926 [20:35] <OfficialMelon> it is my alt but
#1927 [20:35] <CubeTheThird> please no
#1928 [20:35] <Hysteria> how to do you do it on mac
#1929 [20:36] <yello9> ill take it
#1930 [20:36] * temp [webchat@153-25-237-24.gci.net] has joined #minecrafthelp
#1931 [20:36] <yello9> lol
#1932 [20:36] <Adia> CubeTheThird will i get to pllay my game again??
#1933 [20:36] <OfficialMelon> lol
#1934 [20:36] <CubeTheThird> Hysteria, oh... what version of MacOs are you using?
#1935 [20:36] <temp> realms down for anyone?
#1936 [20:36] <OfficialMelon> are you sure you don't want anything?
#1937 [20:36] * flight [webchat@h184-61-208-116.wtfrwi.dsl.dynamic.tds.net] has joined #minecrafthelp
#1938 [20:36] <CubeTheThird> temp, for many people
#1939 [20:36] <Hysteria> 10.10.5
#1940 [20:36] <temp> dang
#1941 [20:36] <panda> yes temp
#1942 [20:36] <CubeTheThird> Hysteria, how old is your mac?
#1943 [20:36] <Hysteria> Not sure, fairly old
#1944 [20:36] <temp> would be cool if they updated service page to reflect outage
#1945 [20:36] <yello9> cube u got a twitter i can plug or u just staying humble
#1946 [20:36] <CubeTheThird> nope!
#1947 [20:36] <flight> Right, so I break a row of sand to finish my guardian farm boundary and it creates a wall of sand
#1948 [20:37] <yello9> respecc
#1949 [20:37] * OfficialMelon2 [webchat@mtrlpq4706w-lp140-03-70-27-251-38.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#1950 [20:37] <OfficialMelon> r u sure?
#1951 [20:37] <flight> anyone understand how infinte water like that works?
#1952 [20:37] <yello9> thank u sir
#1953 [20:37] <CubeTheThird> 100%
#1954 [20:37] * Adam1994 [webchat@fl-71-48-252-118.dhcp.embarqhsd.net] has quit. (Quit: webchat.esper.net)
#1955 [20:37] <OfficialMelon> no take backs?
#1956 [20:37] <temp> is there a thread or anything tracking realms outage?
#1957 [20:37] <CubeTheThird> nope
#1958 [20:37] <CubeTheThird> temp, not that I know of
#1959 [20:37] <OfficialMelon> wow
#1960 [20:37] <OfficialMelon> okay
#1961 [20:37] <yello9> dang this man a gentl;eman
#1962 [20:37] <flight> apexhosting.com
#1963 [20:37] <OfficialMelon> il be off then
#1964 [20:37] <temp> dont see anything on twitter or main page
#1965 [20:37] <temp> ok
#1966 [20:38] <Hysteria> Any ideas on what the problem might be?
#1967 [20:38] * flight [webchat@h184-61-208-116.wtfrwi.dsl.dynamic.tds.net] has quit. (Client Quit)
#1968 [20:38] <CubeTheThird> Hysteria, I suspect your mac is too old for newer version of the game
#1969 [20:38] <temp> I really appreciate you guys I appreciate the response
#1970 [20:38] * OfficialMelon [webchat@mtrlpq4706w-lp140-03-70-27-251-38.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#1971 [20:38] * LagyCorp [webchat@c-98-212-230-16.hsd1.il.comcast.net] has joined #minecrafthelp
#1972 [20:38] <Hysteria> oh
#1973 [20:38] <Hysteria> thank you
#1974 [20:38] <yello9> u bois need to get PAID
#1975 [20:38] <yello9> on JAH
#1976 [20:38] * Hysteria [webchat@c-76-114-18-253.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#1977 [20:38] <CubeTheThird> lol. Then I'd actually have to come here all the time :p
#1978 [20:39] <temp> how do you guys know about the outage?
#1979 [20:39] <Cheetos> Mightyena: I can find the file
#1980 [20:39] <temp> just lots of users on here?
#1981 [20:39] <CubeTheThird> temp, based on the number of people here complaining about it haha
#1982 [20:39] <Cheetos> *Can't
#1983 [20:39] <temp> yeah
#1984 [20:39] * richy [webchat@pool-108-48-74-173.washdc.fios.verizon.net] has joined #minecrafthelp
#1985 [20:39] <GreyH> Sorry if I am annoying but I do not know what to do next after having opened the notepad, runadmin, enter %SystemRoot%\System32\drivers\etc\hosts and press open.
#1986 [20:39] <temp> ok well thank you again
#1987 [20:40] <CubeTheThird> Cheetos, you can't find the folder?
#1988 [20:40] <Cheetos> No I cannot
#1989 [20:40] <CubeTheThird> GreyH, there, remove all the lines in that file that contact mojang
#1990 [20:40] <richy> Whats good guys so my friends and I accidentally crashed a realm after teleporting another person super far away... Now we can't connect anymore, any solutions?
#1991 [20:40] <CubeTheThird> Cheetos, so, to be clear, you're inside the appdata/roaming folder, and there is no .minecraft folder there
#1992 [20:40] <Cheetos> yes
#1993 [20:40] <CubeTheThird> richy, there is currently realm outage. Probably a coincidence
#1994 [20:40] * mayhurst [webchat@174-24-163-246.rcmt.centurylink.net] has joined #minecrafthelp
#1995 [20:41] <Cheetos> should I try again???
#1996 [20:41] <richy> gocha thank you
#1997 [20:41] <CubeTheThird> Cheetos, please do. Strange that you wouldn't be seeing the folder
#1998 [20:41] * temp [webchat@153-25-237-24.gci.net] has quit. (Quit: webchat.esper.net)
#1999 [20:41] <mayhurst> Are the realms down? I cant seem to connect to mine. Local copy works fine and no internet or firewall/router changes were made.
#2000 [20:41] <GreyH> There are none.
#2001 [20:41] <CubeTheThird> mayhurst, there is an outage yes. That's all we know
#2002 [20:41] <CubeTheThird> GreyH, hmm. Are you using a VPN or Proxy?
#2003 [20:42] <mayhurst> oh haha makes and sense.
#2004 [20:42] <mayhurst> ill stand by then. wonder if its a DDoS
#2005 [20:42] <GreyH> I do have a VPN on right now but I didn't used to, I will try that
#2006 [20:43] <Cheetos> I cannot find .Minecraft but I found a folder from about the time I installed Minecraft on this computer and so I clicked it, but it had a file called info and then just said
#2007 [20:43] * GreyH [webchat@104.156.206.180] has quit. (Quit: webchat.esper.net)
#2008 [20:44] <Cheetos> FIRST=1
#2009 [20:44] * GreyH [webchat@ip-208-72-147-62.invisimax.net] has joined #minecrafthelp
#2010 [20:44] <Cheetos> Cube???
#2011 [20:45] <CubeTheThird> Cheetos, uhh... that's odd. can we check the game log
#2012 [20:45] <CubeTheThird> ??> Cheetos launcher/log
#2013 [20:45] <Mightyena> Cheetos: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#2014 [20:45] * richy [webchat@pool-108-48-74-173.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#2015 [20:45] <Cheetos> I have not turned it on
#2016 [20:46] <Cheetos> it's been off ever since I got Minecraft java because it was automatically that way so I never bothered to do it
#2017 [20:47] * Jake [webchat@122.206.185.205.client.static.strong-ch2.blackoakcomputers.com] has joined #minecrafthelp
#2018 [20:47] * alex5326 [webchat@ool-45768c51.dyn.optonline.net] has joined #minecrafthelp
#2019 [20:47] * SuperSoaker420 [webchat@dynamic.libertypr.net] has joined #minecrafthelp
#2020 [20:47] * mayhurst [webchat@174-24-163-246.rcmt.centurylink.net] has quit. (Quit: webchat.esper.net)
#2021 [20:47] <alex5326> is minecraft realms working?
#2022 [20:47] <CubeTheThird> alex5326, there is an outage. We don't have details
#2023 [20:47] * Jake is now known as Guest44303
#2024 [20:47] * iBear [webchat@n175-36-125-41.mrk2.qld.optusnet.com.au] has joined #minecrafthelp
#2025 [20:48] <GreyH> Ok I turned off the vpn and I was able to log in on minecraft.net, downloading minecraft right now to try logging in on that
#2026 [20:48] * samii [webchat@CPEa84e3fcebb73-CMa84e3fcebb70.cpe.net.cable.rogers.com] has joined #minecrafthelp
#2027 [20:48] <GreyH> And sorry I did not think that through, didnt mean to share the website
#2028 [20:48] * Jt [webchat@c-73-226-29-21.hsd1.nj.comcast.net] has joined #minecrafthelp
#2029 [20:49] <samii> is there anyone who can help with a minecraft realm login issue?
#2030 [20:49] <CubeTheThird> no worries
#2031 [20:49] <Jt> Yeah
#2032 [20:49] <CubeTheThird> samii, there is an outage. We don't have details
#2033 [20:49] <alex5326> ok, when will we get details? Somebody tripped over a plug, virus, maintenance, etc...
#2034 [20:49] * angery21 [webchat@d75-158-152-96.abhsia.telus.net] has joined #minecrafthelp
#2035 [20:49] <iBear> I cannot connect to my realm, I get an error message saying an error occured
#2036 [20:49] <CubeTheThird> alex5326, beats me
#2037 [20:49] <angery21> same
#2038 [20:49] <angery21> to ibear
#2039 [20:49] <alex5326> it's been going on earlier in the day also
#2040 [20:49] <CubeTheThird> there is a realms outage at the moment. We don't have any info about it
#2041 [20:49] <Jt> is the realm thing for everyone to i assume ?
#2042 [20:49] <CubeTheThird> no idea
#2043 [20:49] <samii> okay so its not just me, alex5326 iBear seems theres a server issue on their end
#2044 [20:50] <Jt> i just wannt play the craft lmao
#2045 [20:50] <samii> yooop
#2046 [20:50] <SuperSoaker420> Definitely not maintenance since Mojang hasnt made any announcements about it. Plus, their Site Status says all sites are functioning as normal, implying they're not aware of the outage
#2047 [20:50] <alex5326> so if my credit card didn't work, could I say I have no details keep letting me play?
#2048 [20:50] <Jt> So the realms not working is on minecrafts side not mine
#2049 [20:50] <GreyH> IT WORKED! Thank you CubeTheThird and Mightyena I wouldve never had thought my vpn was causing these issues.
#2050 [20:50] <Adia> CubeTheThird hey i have to go soon will we be able to solve this soon? not trying to be rude
#2051 [20:50] <CubeTheThird> GreyH, awesome!
#2052 [20:51] <SuperSoaker420> yea, the problem seems to be on Mojang's end
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#2054 [20:51] <panda> Mojang is based out in Sweden so it might take a while for the realms to be fixed
#2055 [20:51] <Jt> ok thanks
#2056 [20:51] * Jt [webchat@c-73-226-29-21.hsd1.nj.comcast.net] has quit. (Client Quit)
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#2058 [20:51] * GreyH [webchat@ip-208-72-147-62.invisimax.net] has left #minecrafthelp
#2059 [20:51] <CubeTheThird> Adia, did you say you removed mcafee? I'm seeing it in your last log
#2060 [20:51] <alex5326> So why doesn't Mojang show it on the website? They are giving the realms green lights.
#2061 [20:51] <CubeTheThird> no idea
#2062 [20:52] <Adia> you never told me to.
#2063 [20:52] <samii> panda what is a while to your best guess, 1 hour 5 hours 2 days?
#2064 [20:52] <SuperSoaker420> I'm guessing the servers are online, we just cant connect to them
#2065 [20:52] <Cheetos> I turned on logs and made a new world but nothing worked still and I checked the logs
#2066 [20:52] <SuperSoaker420> the reason I say that is because I was able to make a world download of my Realm
#2067 [20:52] <SuperSoaker420> and open that offline
#2068 [20:52] <CubeTheThird> Adia, oh really? Sorry there have been many people through haha
#2069 [20:52] <CubeTheThird> Adia, mcafee is known to cause various issues
#2070 [20:52] <iBear> yeah i can do the same SuperSoaker420
#2071 [20:53] <CubeTheThird> Cheetos, please copy the logs onto http://paste.ubuntu.com and give the URL here.
#2072 [20:53] <panda> It is currently 2 am there so about 5 or so hours but do not take my word I am not sure when they start work
#2073 [20:53] <samii> panda well thats as good as my guess xD
#2074 [20:53] * jinxs [webchat@108-200-164-242.lightspeed.bcvloh.sbcglobal.net] has joined #minecrafthelp
#2075 [20:54] <jinxs> does anyone know when Realms Servers will be back ??
#2076 [20:54] <samii> jinxs nobody knows yes
#2077 [20:54] <samii> yet
#2078 [20:54] <panda> 5 hours is my best guess
#2079 [20:54] <jinxs> okay thank you
#2080 [20:54] <panda> but not sure
#2081 [20:54] <SuperSoaker420> well it's already been about 2hrs lol
#2082 [20:54] <jinxs> Is this a weekly thing?
#2083 [20:54] <samii> you'd think they'd have a worker 24 hrs with how big the game is
#2084 [20:55] <CubeTheThird> first I've ever seen this happen
#2085 [20:55] <SuperSoaker420> ikr, it's happened twice in the past week
#2086 [20:55] * Timothy [webchat@c-73-149-102-199.hsd1.ma.comcast.net] has joined #minecrafthelp
#2087 [20:55] <samii> SuperSoaker420 i was just on it less than 20 minutes ago so
#2088 [20:55] <panda> true samii
#2089 [20:55] <iBear> or atleast on call for maintenance
#2090 [20:55] <SuperSoaker420> really? I have been having problems connecting for 2hrs
#2091 [20:55] * kirkybee [webchat@d75-152-217-128.abhsia.telus.net] has joined #minecrafthelp
#2092 [20:55] <Timothy> can anyone get on realms
#2093 [20:55] <jinxs> right, and yeah i havent been able to get on in over 2 hours
#2094 [20:55] <CubeTheThird> Timothy, there is an outage
#2095 [20:55] <SuperSoaker420> you will probably get a world rollback
#2096 [20:55] <samii> SuperSoaker420 yeah i just went outside to smoke and was offline when i walked back in
#2097 [20:55] <SuperSoaker420> if you were online till 20min ago
#2098 [20:55] <Timothy> ok so this is normal
#2099 [20:56] <Timothy> or should i be worried
#2100 [20:56] <kirkybee> hello I am trying to open a world in Minecraft realms and it doesn't seem to want to connect anyone know of any issues right now
#2101 [20:56] <CubeTheThird> kirkybee, there is an outage
#2102 [20:56] <samii> realms is out right now lol
#2103 [20:56] <Timothy> epic
#2104 [20:56] <samii> so many people coming in for that xD
#2105 [20:56] <Timothy> thanks
#2106 [20:56] * alex5326 [webchat@ool-45768c51.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#2107 [20:56] <Timothy> lmapo
#2108 [20:56] <jinxs> I think its not so much normal, but it is not a problem on your side, its the server
#2109 [20:56] <Timothy> oops
#2110 [20:56] * yello9 [webchat@d-216-36-29-161.md.cpe.atlanticbb.net] has quit. (Quit: webchat.esper.net)
#2111 [20:56] <SuperSoaker420> it seems like they've been having issues with Realms in the past week or so, based on their tweets and the Mojang Bugtracker site
#2112 [20:56] <CubeTheThird> I g2g in a few minutes
#2113 [20:56] <Adia> is there a way to shut down mcafee instead of uninstalling it? The subscription was paid for and i don't know if it is still active or not
#2114 [20:56] <Timothy> ok thanks that actually helps a lot
#2115 [20:56] <Timothy> i thought my realm broke
#2116 [20:57] <CubeTheThird> Adia, I've never seen it actually get shut off
#2117 [20:57] <samii> Timothy it shows up as online and fine but its out for everyone
#2118 [20:57] <jinxs> Timothy Same here, its nice finding out we are not alone
#2119 [20:57] <samii> Adia macafee is terrible and you should remove it bite the bullet and buy something like new norton
#2120 [20:57] <Timothy> Does anyone know when it will be back or....
#2121 [20:57] * kirkybee [webchat@d75-152-217-128.abhsia.telus.net] has quit. (Client Quit)
#2122 [20:58] <iBear> so we just wait a while and check again later?
#2123 [20:58] <CubeTheThird> Timothy, we don't know anything
#2124 [20:58] <jinxs> CubeTheThird right, same here, I hav e had realms for a few months, have never been denied access
#2125 [20:58] <samii> Timothy no one is sure,
#2126 [20:58] <Timothy> oh no
#2127 [20:58] * jade [webchat@67-198-40-113.dyn.grandenetworks.net] has joined #minecrafthelp
#2128 [20:58] <Timothy> thats scary
#2129 [20:58] <panda> 5 or so hours Timothy
#2130 [20:58] <Timothy> you sure
#2131 [20:58] <panda> thats my guess
#2132 [20:58] <Timothy> ok
#2133 [20:58] * jade is now known as Guest33027
#2134 [20:58] <Cheetos> here, cube https://paste.ubuntu.com/p/rV73bv4qcC/
#2135 [20:58] <jinxs> That is a good guess, considering its about the time it takes for most games to do server maintainence
#2136 [20:58] <panda> its 2 am at Mojang
#2137 [20:58] <iBear> cheers panda
#2138 [20:59] <iBear> ill just wait then and check later
#2139 [20:59] * Guest44303 [webchat@122.206.185.205.client.static.strong-ch2.blackoakcomputers.com] has quit. (Quit: webchat.esper.net)
#2140 [20:59] <Cheetos> I played on creative for like 2mins
#2141 [20:59] * WikkiWik [webchat@host-92-14-147-142.as43234.net] has quit. (Quit: webchat.esper.net)
#2142 [20:59] <jinxs> unless the nighttime guy who watches the "red phone" put it on silence and went to sleep xD
#2143 [20:59] * iBear [webchat@n175-36-125-41.mrk2.qld.optusnet.com.au] has quit. (Quit: webchat.esper.net)
#2144 [20:59] <panda> true
#2145 [20:59] <CubeTheThird> Cheetos, hmm I'm not seeing any problems. What exactly happened?
#2146 [20:59] <Timothy> ill check on tomorrow and hopefully it will be back online
#2147 [21:00] <Cheetos> I used commands to get items so I could tame a pig and ride it
#2148 [21:00] * Guest33027 [webchat@67-198-40-113.dyn.grandenetworks.net] has quit. (Client Quit)
#2149 [21:00] <jinxs> Timothy prob better then "staring at the pot" waiting for it to boil. i should take follow your lead
#2150 [21:00] <Cheetos> but I could not use creative menu
#2151 [21:00] <CubeTheThird> Cheetos, hmm odd I don't see any of that in the log
#2152 [21:01] * tripleJ [webchat@67-198-40-113.dyn.grandenetworks.net] has joined #minecrafthelp
#2153 [21:01] <Timothy> jinx yeah
#2154 [21:01] <CubeTheThird> Cheetos, I'll try having you update your vide drivers
#2155 [21:01] <CubeTheThird> ??> Cheetos win/dxdiag
#2156 [21:01] <Mightyena> Cheetos: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2157 [21:01] <Cheetos> okay
#2158 [21:01] * pandamate [webchat@pa-162-104-23-62.dhcp.embarqhsd.net] has joined #minecrafthelp
#2159 [21:01] <jinxs> Goodnight everyone, Thanks for haaving this Page going , and supporting it
#2160 [21:01] <tripleJ> my minecraft wont even launch? not sure if its to do with java or not
#2161 [21:01] <CubeTheThird> tripleJ, the launcher or the game?
#2162 [21:02] <tripleJ> the launcher
#2163 [21:02] <CubeTheThird> tripleJ, any error messages?
#2164 [21:02] * agenpt45 [webchat@pool-98-118-3-51.bstnma.fios.verizon.net] has joined #minecrafthelp
#2165 [21:02] * jinxs [webchat@108-200-164-242.lightspeed.bcvloh.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#2166 [21:02] <agenpt45> Hello? Is anyone here not a bot
#2167 [21:02] * atyanna [webchat@S0106a84e3f3ed843.cg.shawcable.net] has joined #minecrafthelp
#2168 [21:02] <tripleJ> only says application unable to launch
#2169 [21:02] <CubeTheThird> agenpt45, many
#2170 [21:02] <agenpt45> Are you able to help me?
#2171 [21:03] <pandamate> my computer needed a new mother board which erased all my sign in info and now i cant get signed in
#2172 [21:03] * EJ [webchat@47.156.228.249] has joined #minecrafthelp
#2173 [21:03] <CubeTheThird> tripleJ, on what Operating System?
#2174 [21:03] <CubeTheThird> agenpt45, with?
#2175 [21:03] <EJ> Hello!
#2176 [21:03] <CubeTheThird> pandamate, what happens?
#2177 [21:03] <SuperSoaker420> agenpt45 how can anyone really prove they are real
#2178 [21:03] <tripleJ> windows 10
#2179 [21:03] <CubeTheThird> hello EJ
#2180 [21:03] <EJ> I need help with realms connection
#2181 [21:03] <SuperSoaker420> how do we know life is real
#2182 [21:03] <CubeTheThird> tripleJ, can you open C:\Program Files (x86)\Minecraft
#2183 [21:03] <CubeTheThird> EJ, realms has an outage
#2184 [21:03] <EJ> ahh
#2185 [21:03] <Cheetos> There is nothing to update cube
#2186 [21:03] <EJ> when is it back up?
#2187 [21:03] <agenpt45> CubeTheThird, I cannot switch my minecraft account to windows10 edition because I forgot my email, and it's disabled. Can you help me migrate my account
#2188 [21:03] * Missy [webchat@238.204.141.112.sta.dodo.net.au] has joined #minecrafthelp
#2189 [21:03] <agenpt45> I remember the username and password tho
#2190 [21:04] <CubeTheThird> EJ, we don't
#2191 [21:04] <tripleJ> not sure how to be honest
#2192 [21:04] <pandamate> it says password invalid reset password but still wont work
#2193 [21:04] * Missy is now known as Guest30053
#2194 [21:04] <CubeTheThird> agenpt45, migrate from what exactly?
#2195 [21:04] <EJ> so realms is out until it gets fixed?
#2196 [21:04] <CubeTheThird> pandamate, what happens on minecraft.net ?
#2197 [21:04] <CubeTheThird> EJ, pretty much
#2198 [21:04] <agenpt45> A mojang account to windows 10 CubeTheThird
#2199 [21:04] * Snowshadow [webchat@cpe-70-94-64-196.kc.res.rr.com] has joined #minecrafthelp
#2200 [21:04] <EJ> kk thnx
#2201 [21:04] <CubeTheThird> agenpt45, there is no such migration
#2202 [21:04] <tripleJ> the only thing i have in files is minecraft launcher and thats it.
#2203 [21:04] <SuperSoaker420> ahh I see whatg he means
#2204 [21:05] * atyanna [webchat@S0106a84e3f3ed843.cg.shawcable.net] has quit. (Client Quit)
#2205 [21:05] <Guest30053> Hi, I need some help, my friend and I are trying to get into my Realm but it's not letting us. All it says is "An error occurred, please try again later."
#2206 [21:05] <agenpt45> I meant from a premium account to a windows 10 edition one
#2207 [21:05] <CubeTheThird> tripleJ, no launcher log or latest.log ?
#2208 [21:05] <SuperSoaker420> The Windows 10 version of Minecraft uses Xbox live sign-in
#2209 [21:05] * EJ [webchat@47.156.228.249] has quit. (Client Quit)
#2210 [21:05] <CubeTheThird> agenpt45, ya you can't convert it like that
#2211 [21:05] <Snowshadow> So I when I try to log into a realm it times out and goes back to main screen
#2212 [21:05] <pandamate> do i have to buy the game again ?
#2213 [21:05] * Guest30053 [webchat@238.204.141.112.sta.dodo.net.au] has quit. (Client Quit)
#2214 [21:05] <agenpt45> CubeTheThird I want to migrate my accoutn from preimum to windows 10
#2215 [21:05] <SuperSoaker420> no need to convert it, they will be 2 separate accounts
#2216 [21:05] <SuperSoaker420> both are premium
#2217 [21:05] <CubeTheThird> agenpt45, those are separate purchases
#2218 [21:06] <Cheetos> CubeTheThird: Mightyena: There is nothing to update so what should I do???
#2219 [21:06] <CubeTheThird> Snowshadow, there is a realms outrage
#2220 [21:06] <tripleJ> not minecraft launcher, its minecraft installer. If i try to open that then it does that error message
#2221 [21:06] <agenpt45> CubeTheThird there is a legit website
#2222 [21:06] <CubeTheThird> Cheetos, you didn't follow all the instructions
#2223 [21:06] <agenpt45> it says this
#2224 [21:06] <agenpt45> If you have a old Minecraft Premium Account you can migrate it into a Mojang Account.
#2225 [21:06] * Absol kicked agenpt45 from #minecrafthelp (Reason: genpt45 :Stop spamming)
#2226 [21:06] <SuperSoaker420> you can use the same email to register on Xbox as the one you have for the Mojang account, to make it easier
#2227 [21:06] * Nick5 [webchat@238.204.141.112.sta.dodo.net.au] has joined #minecrafthelp
#2228 [21:06] <Nick5> Hi, I need some help, my friend and I are trying to get into my Realm but it's not letting us. All it says is "An error occurred, please try again later."
#2229 [21:06] <CubeTheThird> Nick5, there is a realms outage
#2230 [21:06] <panda> Nick5 the realms are down
#2231 [21:06] <tripleJ> there is jdk windows 64_bin but i believe that is from java
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#2233 [21:06] * juno [webchat@fixed-187-189-90-122.totalplay.net] has quit. (Quit: webchat.esper.net)
#2234 [21:07] <Nick5> How long until their up?
#2235 [21:07] * KrisGaugerEpiccc [webchat@cpe-104-229-88-140.twcny.res.rr.com] has quit. (Quit: webchat.esper.net)
#2236 [21:07] <CubeTheThird> Nick5, we don't know
#2237 [21:07] <Cheetos> I followed them It said there was no problems What do I do???
#2238 [21:07] <Snowshadow> When are they expected to be back up?
#2239 [21:07] * agentp45 [webchat@pool-98-118-3-51.bstnma.fios.verizon.net] has joined #minecrafthelp
#2240 [21:07] <agentp45> Hey anyone here
#2241 [21:07] <Nick5> Okay, thanks.
#2242 [21:07] <agentp45> Or am i going to get kicked again for asking questions
#2243 [21:07] * Nick5 [webchat@238.204.141.112.sta.dodo.net.au] has quit. (Client Quit)
#2244 [21:07] <Adia> CubeTheThird i cannot uninstall mcafee right now but after i do what should i do
#2245 [21:07] <CubeTheThird> Cheetos, so you clicked on the Save All Information button?
#2246 [21:08] <CubeTheThird> Adia, after that, all your problems should be resolved. Mcafee is trash honestly
#2247 [21:08] <panda> Nick5 my best guess is in about 3 hours or so
#2248 [21:08] <Adia> ok thank you! i'll be back if it isnt working
#2249 [21:08] * Adia [webchat@75-58-41-111.lightspeed.tukrga.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#2250 [21:08] <CubeTheThird> agentp45, if you purchased a minecraft.net account, you cannot convert it to a Minecraft Windows 10 edition akak xbox live account
#2251 [21:08] <CubeTheThird> *aka
#2252 [21:09] <agentp45> CubeTheThird YES! Except I dont have my email anymore
#2253 [21:09] <tripleJ> CubeTheThird. ive downloaded from mojang site and emailed them about it but apparently my transaction number was wrong. ive looked up different things as well but i have yet to come across this specific problem.
#2254 [21:09] <Cheetos> yes and I saved the file
#2255 [21:09] <CubeTheThird> agentp45, ok. If you have an OLD (before 2013) minecraft.net account and want to migrate it to a mojang.com account, to play the Java edition, you will have to contact Mojang support
#2256 [21:09] <CubeTheThird> Cheetos, great. Now follow the rest of the instructions on the website
#2257 [21:09] <agentp45> YOU ARE MY SUPPORT
#2258 [21:10] <CubeTheThird> agentp45, we do not work for Mojang here
#2259 [21:10] <agentp45> THEY SENT ME HERE
#2260 [21:10] <CubeTheThird> agentp45, "they" ?
#2261 [21:10] <agentp45> ya trash
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#2264 [21:10] <tripleJ> rude
#2265 [21:10] <CubeTheThird> ikr
#2266 [21:10] <Cate> Does anyone know why my realm isn't loading when I just bought it?
#2267 [21:11] * jordan2 [webchat@142-196-233-19.res.bhn.net] has joined #minecrafthelp
#2268 [21:11] * Denise [webchat@cpe-172-119-156-101.socal.res.rr.com] has joined #minecrafthelp
#2269 [21:11] <tripleJ> but i literally have no idea what is up with mine. wont let me open anything with minecraft installer
#2270 [21:11] <CubeTheThird> Cate, there is an outage
#2271 [21:11] <jordan2> hey recently out of nowhere I am unable to connect to my server just get infinite load
#2272 [21:11] <CubeTheThird> tripleJ, can you uninstall and reinstall the launcher?
#2273 [21:11] <CubeTheThird> jordan2, realms? there is an outrage
#2274 [21:11] <Denise> Hello, I’m having trouble with joining my realm.
#2275 [21:11] <Denise> Could you help me?
#2276 [21:11] <jordan2> ooo outage in realms? wasn't showing on website
#2277 [21:11] <CubeTheThird> Denise, there is an outage
#2278 [21:12] <Denise> Okay, thank you so much. Do you know how long it will last?
#2279 [21:12] <CubeTheThird> Denise, we don't have any details sadly
#2280 [21:12] <BamBam> CubeTheThird you need a bot that just plays that message every 30 seconds.... =)
#2281 [21:12] <Cheetos> I tried to play CubeTheThird:
#2282 [21:12] <tripleJ> ive done that multiple times. Ive gone to control panel and uninstalled java and the minecraftinstaller but when its done downloading the same error message pops up and wont let me open it.
#2283 [21:12] <Cate> What is an outage?
#2284 [21:12] <tripleJ> CubeTheThird
#2285 [21:12] <Denise> Okay, thank you for your time
#2286 [21:12] <CubeTheThird> BamBam, we have one, but I don't remember how to make it do that :(
#2287 [21:12] * Eli [webchat@c-69-247-219-227.hsd1.mo.comcast.net] has joined #minecrafthelp
#2288 [21:12] <CubeTheThird> Cate, the service is not available right now
#2289 [21:12] * furryfan91 [webchat@99-20-207-167.lightspeed.tblltx.sbcglobal.net] has joined #minecrafthelp
#2290 [21:13] <Eli> i am having issues with mincraft realms.
#2291 [21:13] <CubeTheThird> tripleJ, can you try opening it as administrator?
#2292 [21:13] <CubeTheThird> Eli, there is an outage
#2293 [21:13] * Eli is now known as Guest87468
#2294 [21:13] <Guest87468> thank you
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#2296 [21:13] <tripleJ> CubeTheThird i dont know how to do that :(
#2297 [21:13] <CubeTheThird> tripleJ, right-click on the launcher, and choose Run as Administrator
#2298 [21:13] * sTEVE [webchat@ool-43550b59.dyn.optonline.net] has joined #minecrafthelp
#2299 [21:13] <sTEVE> hi
#2300 [21:14] <Guest87468> how long will the realms outage be?
#2301 [21:14] * sTEVE [webchat@ool-43550b59.dyn.optonline.net] has quit. (Client Quit)
#2302 [21:14] <CubeTheThird> we don't know
#2303 [21:14] <CubeTheThird> and sorry, but I g2g
#2304 [21:14] <Guest87468> ok thank you
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#2307 [21:14] <Cheetos> also, I use mcafee if that can help you solve the problem CubeTheThird:
#2308 [21:14] <panda> my guess is about 3 or so hours
#2309 [21:14] <furryfan91> I am having a problem changing my security questions I never received a email to replace them even tho I dont have the email blocked and there are no typos
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#2313 [21:15] <Guest60795> i am trying to use a realm but it doesnt load, and always says error can not load and someone else tried and has not worked either
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#2315 [21:15] <BamBam> relms is down
#2316 [21:15] <Guest60795> for how long
#2317 [21:16] <tripleJ> ok is there anyone else that is able to help me possibly?
#2318 [21:16] <BamBam> till they fix it
#2319 [21:16] <Guest60795> whats wrong with it
#2320 [21:16] * Ravioli [webchat@c-73-176-199-202.hsd1.in.comcast.net] has quit. (Client Quit)
#2321 [21:16] <panda> its broken
#2322 [21:16] <panda> its broken
#2323 [21:17] * Guest60795 [webchat@CPEf0f2498de1b3-CMf0f2498de1b0.cpe.net.cable.rogers.com] has left #minecrafthelp
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#2325 [21:18] <ben> why does my realm not work or load
#2326 [21:18] * ben is now known as Guest2983
#2327 [21:18] <tripleJ> ben they are down right now
#2328 [21:19] * tripleJ [webchat@67-198-40-113.dyn.grandenetworks.net] has quit. (Quit: webchat.esper.net)
#2329 [21:19] <Guest2983> when will they be ficed
#2330 [21:19] <Guest2983> *fixed
#2331 [21:19] <furryfan91> what do we do if we cant answer the security questions and I dont have access to the email or the transaction ID?\
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#2333 [21:20] <Guest2983> when will the realms be back?
#2334 [21:20] * tripleJ [webchat@67-198-40-113.dyn.grandenetworks.net] has joined #minecrafthelp
#2335 [21:20] <furryfan91> We dont know Guest2983
#2336 [21:20] <tripleJ> any operators?
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#2342 [21:25] <BamBam> Furryfan91 So you can access your account? but are just trying to change security questions?
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#2349 [21:27] <xizziekins> I cant connect to my realms server
#2350 [21:27] <Guest66271> Realms not letting anyone on the world, any advice?
#2351 [21:27] <samii> its down
#2352 [21:27] <xizziekins> ohhh
#2353 [21:27] <samii> realms are down
#2354 [21:27] <Tori> Realms is down?
#2355 [21:27] <BamBam> realms is down, for an unkown period of time
#2356 [21:27] <xizziekins> that makes sense
#2357 [21:27] <xizziekins> when did it go offline
#2358 [21:28] <BamBam> couple hours ago
#2359 [21:28] <samii> realms are down forever they are rebooting to a new system and your world will be lost ;O
#2360 [21:28] <samii> IM LYING
#2361 [21:28] <xizziekins> oh no what about my dog
#2362 [21:28] <Guest66271> so we have no idea when they will be back up, I heard 1-2 days, but we paid for it
#2363 [21:28] <samii> our best guess is withing 12 hours
#2364 [21:29] <Tori> so try again tomorrow
#2365 [21:29] <samii> unfortunately
#2366 [21:29] * ifl95 [webchat@136.63.101.254] has joined #minecrafthelp
#2367 [21:29] <samii> realms are down temporarily
#2368 [21:29] <Guest66271> okay, was just looking to see if anyone had found a statement with a time approximation
#2369 [21:29] * tripleJ [webchat@67-198-40-113.dyn.grandenetworks.net] has joined #minecrafthelp
#2370 [21:29] <Tori> Does anyone know what caused it to go down?
#2371 [21:30] * Guest66271 [webchat@104-237-122-239.fctc.coop] has quit. (Client Quit)
#2372 [21:30] <samii> it was me
#2373 [21:30] <tripleJ> any operators?
#2374 [21:30] <Tori> Was it?
#2375 [21:30] <samii> i built too high and it broke
#2376 [21:30] * James [webchat@75-115-239-129.res.bhn.net] has joined #minecrafthelp
#2377 [21:30] <Tori> Oh I got a crash report right as it went down
#2378 [21:30] <James> Getting "An Error Occurred, please try again later" on realms
#2379 [21:30] <samii> yeah we all are
#2380 [21:31] <ifl95> does anyone else have the problem of only being able to play in DEMO mode?
#2381 [21:31] <James> ah
#2382 [21:31] <Tori> im getting the Realms 500 error and "Cant Connect Right now try again later"
#2383 [21:31] <samii> Tori did it say samii is a doufas and built too high?
#2384 [21:31] <Tori> no lmao
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#2387 [21:33] <samii> now i dont know what to do with my life
#2388 [21:33] <Tori> So I worried for nothing phew I thought it was only me for a moment
#2389 [21:33] <samii> i was building a family, with dogs and chickens and cows and fox'
#2390 [21:33] * Edward [webchat@c-68-59-151-140.hsd1.tn.comcast.net] has joined #minecrafthelp
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#2392 [21:33] <samii> wah
#2393 [21:34] <samii> yeah Tori not just you
#2394 [21:34] <Tori> lol I was building a pathway
#2395 [21:34] <Tori> okie cool cool
#2396 [21:34] <samii> Tori a pathway to WHAT
#2397 [21:34] * sam [webchat@99-93-174-214.lightspeed.mmphtn.sbcglobal.net] has joined #minecrafthelp
#2398 [21:34] <Edward> I purchased a realm yesterday and my friend and I played on it yesterday and today. Tonight, we tried logging on to it and it won't load our world, create a new one, play a mini, or any thing. It just says loading forever on both of our computers.
#2399 [21:34] <Tori> a pathway to the mineshaft to my house
#2400 [21:34] <BamBam> realms is down, for an unkown period of time
#2401 [21:34] <Dreamscape195> Soooo somebody in DownDetector comments says there was a massive server failure and that a mojang tech told them it could be down for one to two days. Anyone here able to confirm or deny? Anyone with more, or more accurate info?
#2402 [21:34] <Tori> Realms is down
#2403 [21:35] <Loki> I've been having a lot of trouble with my game in general. I can't join my realms and I can't even play alone because the game will constantly freeze then it will crash. I tried uninstalling the game but it won't work. I used to have resource packs but I thought they were the problem so I deleted all of them in hopes that it would help, but nothing
#2404 [21:35] <Loki> is working.
#2405 [21:35] <Tori> if its down for 1 or 2 days will they count that in the subscription
#2406 [21:35] <Edward> Right. We just paid for it yesterday and now cannot play.
#2407 [21:36] * bibbs_art [webchat@104.238.254.8] has joined #minecrafthelp
#2408 [21:36] <samii> that would be nice Tori but companies dont tend to do that
#2409 [21:36] <Tori> Welp it was worth asking
#2410 [21:36] <samii> who wants to go play league of legends with strangers while our worlds are gone
#2411 [21:36] * Dreamscape195 [webchat@ip-74-85-197-229.chesaning.speednetllc.com] has quit. (Client Quit)
#2412 [21:36] <BamBam> in the past when subscriptions were unavailable for extended periods an extension of equal period is applied
#2413 [21:36] <Tori> Haha Im probably going to go on hypixel while I wait
#2414 [21:36] <samii> well ill hope for the best BamBam
#2415 [21:36] <bibbs_art> Are the Realms down?
#2416 [21:37] * ivan [~ivan@static.38.6.217.95.clients.your-server.de] has quit. (Quit: Leaving)
#2417 [21:37] <samii> what the heck is hypixel
#2418 [21:37] <Tori> look it up
#2419 [21:37] <Tori> its a server
#2420 [21:37] <sam> do we get these couple of days realms is down back to our subscription?
#2421 [21:37] <Tori> yes realms are down
#2422 [21:37] * asda [webchat@193-115-109-34.tpgi.com.au] has joined #minecrafthelp
#2423 [21:37] <samii> wot the heck o.O
#2424 [21:37] <Tori> what
#2425 [21:37] <asda> look fellas, i got a realm and it comes up with error -504
#2426 [21:38] * JM [webchat@pool-100-8-5-136.nwrknj.fios.verizon.net] has joined #minecrafthelp
#2427 [21:38] <samii> like everyone together , or ?
#2428 [21:38] <asda> i just wanna play.
#2429 [21:38] <sam> yeah
#2430 [21:38] <Tori> i get the error 500
#2431 [21:38] <Loki> at least I know the issue with my realms isn't just me.
#2432 [21:38] <JM> ummm
#2433 [21:38] * ivan [~ivan@static.38.6.217.95.clients.your-server.de] has joined #minecrafthelp
#2434 [21:38] <JM> what do i type here
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#2436 [21:38] <JM> when i try and log into minecraft the login button doesnt work.
#2437 [21:38] <bibbs_art> When do you think Realms will be back?
#2438 [21:39] <Tori> in a few days
#2439 [21:39] <JM> and my minecraft launcher says the password is wrong
#2440 [21:39] <BamBam> realms is down, for an unkown period of time
#2441 [21:39] <sam> they said one to two days
#2442 [21:39] <asda> and then once i got a map i tried to load in and it just loads and wont get into game
#2443 [21:39] <bibbs_art> ugh
#2444 [21:39] <Tori> change the password?
#2445 [21:39] <Tori> idk JM
#2446 [21:39] <BamBam> the poster on down detector who said 2 days is a fake
#2447 [21:39] <JM> i tried that
#2448 [21:39] <JM> i need to talk with somebody
#2449 [21:39] <asda> oh so all realms are down?
#2450 [21:39] <sam> oh idk
#2451 [21:39] <Loki> My game is just broken and idk what to do.
#2452 [21:39] <Tori> I don't think a helper is online rn
#2453 [21:39] <sam> yup
#2454 [21:39] <JM> im so annoyed.
#2455 [21:39] <Tori> ^^^
#2456 [21:39] <JM> i cant play minecraft
#2457 [21:40] <samii> i lost an account JM :< i know how you feel
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#2459 [21:40] <samii> had to buy another
#2460 [21:40] <sam> rip
#2461 [21:40] * VicHappiness [webchat@c-24-13-13-97.hsd1.il.comcast.net] has joined #minecrafthelp
#2462 [21:40] <Tori> How did you loose an account
#2463 [21:40] <samii> it was a old account
#2464 [21:40] <samii> and i forgot which email i used
#2465 [21:40] <Tori> oh
#2466 [21:40] <Tori> makes sense
#2467 [21:40] <samii> so when it came time to migrate i couldnt remember the info
#2468 [21:41] <Tori> ahh i see
#2469 [21:41] * Gian [webchat@c-73-71-232-173.hsd1.ca.comcast.net] has joined #minecrafthelp
#2470 [21:41] <asda> so if realms are down, how did you find that out
#2471 [21:41] <samii> i got frustrated and didnt contact them right away
#2472 [21:41] * Loki [webchat@67.218.64.177] has quit. (Quit: webchat.esper.net)
#2473 [21:41] <JM> IM SO FUCKING ANNOYED I CANT PLAY AND IT SAYS MY PASSWORD IS WRONG AND ITS NOt
#2474 [21:41] <Absol> JM: Please keep it civil
#2475 [21:41] <Tori> Did anyone else have a problem like 2 years ago where they couldn't change there skin btw my sister had that problem
#2476 [21:41] <samii> @jm do you have caplocks on?
#2477 [21:41] <Gian> Hi are realms down?
#2478 [21:41] <Tori> Yes
#2479 [21:41] * UncleSpoods [webchat@32.213.171.224] has joined #minecrafthelp
#2480 [21:41] <asda> gian i think so
#2481 [21:41] <Gian> Do any of y'all know when it will be back up?
#2482 [21:41] <BamBam> realms is down, for an unkown period of time
#2483 [21:42] <samii> realms are down, we are all migrating to the league of legends to build our cities now
#2484 [21:42] <BamBam> no
#2485 [21:42] <Gian> oh
#2486 [21:42] <Gian> kk ty
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#2488 [21:42] <UncleSpoods> Ahhh ok so thats whats up with realms
#2489 [21:42] <Tori> Its down
#2490 [21:42] <BamBam> asda downdetector
#2491 [21:42] <UncleSpoods> I came here to ask the same thing
#2492 [21:42] <VicHappiness> yep me too
#2493 [21:43] * VicHappiness [webchat@c-24-13-13-97.hsd1.il.comcast.net] has quit. (Client Quit)
#2494 [21:43] <asda> there sould have been something posted
#2495 [21:43] <UncleSpoods> Well thanks guys :P
#2496 [21:43] <Tori> I have my world on my realms downloaded on to my computer directly so im good if it does decide to reset the entire world
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#2499 [21:43] <asda> i wasted like an hour trying to sort it out,
#2500 [21:43] * JM [webchat@pool-100-8-5-136.nwrknj.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#2501 [21:44] <asda> i bought it today, and its, technicahly stole my money
#2502 [21:44] <Tori> yeah actually i just checked there is over 2000 reports of realms being down for people
#2503 [21:44] * james7 [webchat@75-112-94-221.res.bhn.net] has joined #minecrafthelp
#2504 [21:44] <Tori> asda you can still save the world if you back it up onto your computer
#2505 [21:44] * dino82 [webchat@cpe-71-72-225-36.cinci.res.rr.com] has quit. (Quit: webchat.esper.net)
#2506 [21:45] <Juggernaut_B> Is there a way to completely reset your realm? Me and a few friends were playing on Java edition and earlier today none of us were able to connect to the realm. It said we had 2 days left on our subscription. I've tried resetting each world and closed and reopened our realm and each time it timed out. Any fixes for this?
#2507 [21:45] <samii> Tori my friend started our server and i told him to back it up but hes dumb and wouldnt listen so if its all gone im going to shame him
#2508 [21:45] <Tori> Oh wow okay
#2509 [21:45] <samii> realms are down friend
#2510 [21:45] * Jakeeke [webchat@host-192-111-75-179.MAPOLT1.epbfi.com] has joined #minecrafthelp
#2511 [21:46] <Jakeeke> hello?
#2512 [21:46] <Juggernaut_B> Is everyone's down?
#2513 [21:46] <samii> yes
#2514 [21:46] <Tori> yes
#2515 [21:46] <Jakeeke> i cannot connect to my realm?
#2516 [21:46] <Juggernaut_B> Because that would explain everything
#2517 [21:46] <Juggernaut_B> okay then
#2518 [21:46] <Tori> there is over 2000 reports of realms being down
#2519 [21:46] <Juggernaut_B> shi...
#2520 [21:46] <samii> its only you Jakeeke
#2521 [21:46] <samii> its only you Jakeeke
#2522 [21:46] * Juggernaut_B [webchat@24-107-81-215.dhcp.stls.mo.charter.com] has left #minecrafthelp
#2523 [21:46] <samii> only your realm is down i just checked
#2524 [21:46] * dootmgoot [webchat@c-24-34-179-192.hsd1.ma.comcast.net] has joined #minecrafthelp
#2525 [21:46] * james7 [webchat@75-112-94-221.res.bhn.net] has quit. (Client Quit)
#2526 [21:46] * Nel [webchat@192.129.126.168] has joined #minecrafthelp
#2527 [21:47] <Tori> haha samii
#2528 [21:47] * dootmgoot [webchat@c-24-34-179-192.hsd1.ma.comcast.net] has quit. (Client Quit)
#2529 [21:47] <samii> @tori i donno how to get hypixel
#2530 [21:47] * Chandler [webchat@cpe-172-74-232-179.sc.res.rr.com] has joined #minecrafthelp
#2531 [21:47] * dootmgoot [webchat@c-24-34-179-192.hsd1.ma.comcast.net] has joined #minecrafthelp
#2532 [21:47] <Tori> its a server
#2533 [21:47] <Tori> look up the ip
#2534 [21:47] <samii> i know, i looked it up but i cant find the right thing
#2535 [21:47] <dootmgoot> Someone hacked my account and changed my name. How do i get my original username back without waiting the 30 days?
#2536 [21:47] <Tori> you want me to send it to you?
#2537 [21:48] * Chandler is now known as Guest93630
#2538 [21:48] <Guest93630> Does anyone know how to fix a realm connection issue? My friends nor I are able to connect to my realm
#2539 [21:48] <BamBam> realms is down, for an unkown period of time
#2540 [21:48] * Nel [webchat@192.129.126.168] has quit. (Client Quit)
#2541 [21:48] <Guest93630> Just wondering where is that status located? On mojang's website it says its still up
#2542 [21:48] <samii> sure Tori ill check it out ;D
#2543 [21:49] <Tori> samii the ip is mc.hypixel.net
#2544 [21:49] <samii> oh i found that but when i tried it it didnt work
#2545 [21:49] <Tori> hmm strange
#2546 [21:49] <Tori> what version of Minecraft are you in?
#2547 [21:49] <ifl95> my stummy hurt, because i can't login to my minecraft account?
#2548 [21:50] <Jakeeke> It would give an error saying he was in the wrong version if that was the problem
#2549 [21:50] <samii> Tori oh i named it and it worked, jesus theres a lot of people
#2550 [21:50] * Sean [webchat@cpe-66-25-249-110.gt.res.rr.com] has joined #minecrafthelp
#2551 [21:50] <Tori> yes its a popular server
#2552 [21:50] <Sean> help me
#2553 [21:50] <Tori> add me as a friend samii
#2554 [21:51] <samii> woh this is weird
#2555 [21:51] <samii> uhhh
#2556 [21:51] <Tori> haha
#2557 [21:51] <samii> pm me xD i donno how
#2558 [21:51] <Sean> so whats going on? i just bought my realm yesterday and now its not working. am i doing something wrong
#2559 [21:51] <Tori> whats your ign?
#2560 [21:51] <Jakeeke> Sean they are all down
#2561 [21:51] <Guest93630> Where does it say they're down though
#2562 [21:51] <Sean> damn!
#2563 [21:52] <Tori> look up downdetector.com
#2564 [21:52] <Sean> are there any updates on when it will be back
#2565 [21:52] <Tori> that's where you find the reports
#2566 [21:52] * ifl95 [webchat@136.63.101.254] has quit. (Quit: webchat.esper.net)
#2567 [21:52] <samii> i sent you a dm Tori
#2568 [21:53] <Tori> sent you a request samii
#2569 [21:53] <samii> lol how on earth do i find that im in "my house"
#2570 [21:53] * Sean [webchat@cpe-66-25-249-110.gt.res.rr.com] has quit. (Client Quit)
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#2573 [21:54] * Potoro1819_ [webchat@fixed-187-189-98-136.totalplay.net] has joined #minecrafthelp
#2574 [21:55] <Potoro1819_> Helo, who can help me please?
#2575 [21:55] <Tori> lmao
#2576 [21:55] * ivan` [~ivan@static.38.6.217.95.clients.your-server.de] has joined #minecrafthelp
#2577 [21:55] <Tori> DM samii
#2578 [21:55] * ivan [~ivan@static.38.6.217.95.clients.your-server.de] has quit. (Ping timeout: 190 seconds)
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#2580 [21:56] <Potoro1819_> I have a realm, but when i try to join it keeps charging and five minutes next it send me an error, did someone know how do I fix it?
#2581 [21:57] * asda [webchat@193-115-109-34.tpgi.com.au] has quit. (Quit: webchat.esper.net)
#2582 [21:57] * xXSequeiraXx [webchat@dsl-189-169-215-192-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#2583 [21:57] * JM [webchat@pool-100-8-5-136.nwrknj.fios.verizon.net] has joined #minecrafthelp
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#2585 [21:58] <BamBam> Realms is down. has been for hours, will be for a few more
#2586 [21:58] <xXSequeiraXx> Hi, I had an old account where I was logging in with my username and I can't migrate my account
#2587 [21:58] <xXSequeiraXx> i need help
#2588 [21:59] * Edward [webchat@c-68-59-151-140.hsd1.tn.comcast.net] has joined #minecrafthelp
#2589 [21:59] * Maddie [webchat@mtbron5002w-lp140-01-67-71-147-150.dsl.bell.ca] has joined #minecrafthelp
#2590 [21:59] * Juan [webchat@174-18-13-242.tcso.qwest.net] has joined #minecrafthelp
#2591 [21:59] <xXSequeiraXx> ????
#2592 [21:59] <Juan> Hello,
#2593 [22:00] <xXSequeiraXx> Hi, I had an old account where I was logging in with my username and I can't migrate my account
#2594 [22:00] <panda> 2 more hours until the realms are up (hopefully)
#2595 [22:00] <Juan> I'm playing on windows 10 minecraft, and I've got
#2596 [22:00] <Juan> oh
#2597 [22:00] <Juan> all realms are down?
#2598 [22:00] <Maddie> Hi! I just bought minecraft and I am having problems with my launcher! It keeps saying cannot launcher core? I need some help!
#2599 [22:00] <BamBam> Realms is down. has been for hours, will be for a few more
#2600 [22:00] * xXSequeiraXx [webchat@dsl-189-169-215-192-dyn.prod-infinitum.com.mx] has quit. (Client Quit)
#2601 [22:00] * Bunni [webchat@cpe-108-185-234-205.socal.res.rr.com] has joined #minecrafthelp
#2602 [22:00] <Bunni> Hii
#2603 [22:00] <Bunni> can someone help me
#2604 [22:01] <Bunni> oh
#2605 [22:01] <Bunni> hol up
#2606 [22:01] * Juan [webchat@174-18-13-242.tcso.qwest.net] has quit. (Client Quit)
#2607 [22:01] <panda> what do you need help with Bunni
#2608 [22:01] <Bunni> my question is: My minecraft realm is giving me a error that says :error cannot connect to realm, please try again"
#2609 [22:02] <panda> Realms are down
#2610 [22:02] <Bunni> ohh okay
#2611 [22:02] * James [webchat@75-115-239-129.res.bhn.net] has quit. (Quit: webchat.esper.net)
#2612 [22:02] * Potoro1819_ [webchat@fixed-187-189-98-136.totalplay.net] has quit. (Quit: webchat.esper.net)
#2613 [22:02] <Bunni> why?
#2614 [22:02] <panda> they have been down for the past hours
#2615 [22:02] <panda> no details at the moment
#2616 [22:02] <Bunni> aw man
#2617 [22:02] <Bunni> okay thank you so much
#2618 [22:02] <panda> they have been down for the past 3 hours
#2619 [22:03] * DeanTrbl [webchat@14-203-19-126.tpgi.com.au] has joined #minecrafthelp
#2620 [22:03] <Bunni> no wonder cause i played earlier
#2621 [22:03] <Bunni> and it was working
#2622 [22:03] * Shiv [webchat@c-67-188-212-106.hsd1.ca.comcast.net] has joined #minecrafthelp
#2623 [22:03] <DeanTrbl> hey everyone my friends and i are unable to connect to our realm we get the error "unable to join, please try again later" if this sounds familiar to anyone
#2624 [22:04] * TheRLK [webchat@63.134.134.27] has joined #minecrafthelp
#2625 [22:04] <Maddie> It's down
#2626 [22:04] <Maddie> all realms are down
#2627 [22:04] <Shiv> Hey, so I bought minecraft awhile ago, and I've been meaning to redownload it
#2628 [22:04] * TheRLK [webchat@63.134.134.27] has quit. (Client Quit)
#2629 [22:04] <Bunni> yeah i came in here to ask about realms too
#2630 [22:04] <Bunni> theyre down
#2631 [22:04] <DeanTrbl> for real ??? that sucks
#2632 [22:04] <Shiv> I can't seem to access my old account or merge the old minecraft to the new mojang account
#2633 [22:05] <DeanTrbl> thankyou so much though bunni that helps a lot :)
#2634 [22:05] <Bunni> ofc!
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#2638 [22:07] * DeanTrbl [webchat@14-203-19-126.tpgi.com.au] has quit. (Client Quit)
#2639 [22:07] * Owen [webchat@ip72-205-77-209.sb.sd.cox.net] has joined #minecrafthelp
#2640 [22:08] <Owen> Hello, are the realm servers down
#2641 [22:08] * Maddie [webchat@mtbron5002w-lp140-01-67-71-147-150.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#2642 [22:08] * SkN [webchat@181.75.2.212] has joined #minecrafthelp
#2643 [22:08] * jason77577 [webchat@162-206-108-159.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#2644 [22:09] <jason77577> so is there an official response to what's going on with Realms or nah
#2645 [22:09] <Owen> so the realms are down for everybody
#2646 [22:09] * Ty [webchat@c-67-188-203-240.hsd1.ca.comcast.net] has joined #minecrafthelp
#2647 [22:09] <jason77577> ETA?
#2648 [22:09] <SkN> Hi, you know something about problems entering the
#2649 [22:09] <Owen> Idk
#2650 [22:10] <SkN> Realms?
#2651 [22:10] <Owen> Idk anything
#2652 [22:10] <Owen> mine is having problems too
#2653 [22:10] <jason77577> Java Realms are down SkN
#2654 [22:10] <Ty> Where do I find the redeemed code for minecraft windows 10 edition?
#2655 [22:10] <Owen> you just redeem it on the official mc website
#2656 [22:11] <Owen> it should be where our account start date is
#2657 [22:11] <SkN> you know where can I see when they are up?
#2658 [22:11] * RC [webchat@c-73-96-117-244.hsd1.or.comcast.net] has joined #minecrafthelp
#2659 [22:11] * ooga [webchat@ip72-197-54-69.sd.sd.cox.net] has joined #minecrafthelp
#2660 [22:11] * kagohl [webchat@rrcs-172-87-136-85.sw.biz.rr.com] has joined #minecrafthelp
#2661 [22:11] <ooga> hey bros hows the realm situation playin out?
#2662 [22:12] <kagohl> hey, i'm getting a -501 when I try to load or reset my realms
#2663 [22:12] <Owen> yeh
#2664 [22:12] <Owen> realms is down
#2665 [22:12] <RC> whenever i try to connect to my realm i keep getting an error report is there something wrong withg realms?
#2666 [22:12] <Owen> yeh
#2667 [22:12] <RC> F
#2668 [22:12] <Owen> Ik
#2669 [22:12] <kagohl> what a wonderful way to start my subcription
#2670 [22:12] <Owen> dang bro
#2671 [22:12] <Owen> that sucks
#2672 [22:12] * Ally_ [webchat@host-64-234-45-145.nctv.com] has joined #minecrafthelp
#2673 [22:12] <RC> yeah free trial my arse
#2674 [22:12] <Owen> I have had mine for a while now
#2675 [22:12] <ooga> this is bull
#2676 [22:12] <ooga> well bros
#2677 [22:12] <kagohl> honestly, boutta cancel it, if this is common
#2678 [22:12] <ooga> you guys want to sing revenge
#2679 [22:13] <Ally_> I just got a new pc and now i cant even log in
#2680 [22:13] <Owen> yeh
#2681 [22:13] <RC> wanna exchange personal info while we're here?
#2682 [22:13] <ooga> yes
#2683 [22:13] <Owen> creeper aw man
#2684 [22:13] * Sebastian [webchat@ip174-70-66-123.ga.at.cox.net] has joined #minecrafthelp
#2685 [22:13] <ooga> so we back in the mines
#2686 [22:13] <RC> got our pick axe
#2687 [22:13] <jason77577> I have a late night meeting, thought I was gonna get some stuff in,so im p mad too but I wouldn't cancel realms
#2688 [22:13] <jason77577> https://downdetector.com/status/minecraft
#2689 [22:13] <Owen> from side to side
#2690 [22:13] <ooga> i swear to god
#2691 [22:13] <ooga> CREEPEr
#2692 [22:13] <jason77577> why is creeper a thing
#2693 [22:14] <ooga> i swer
#2694 [22:14] <Ally_> Omg
#2695 [22:14] <jason77577> Pewdiepie?
#2696 [22:14] <Owen> Owenlev
#2697 [22:14] <Owen> #3844 add yeh boi on discord
#2698 [22:14] * murkinat0r [webchat@106-69-236-28.dyn.iinet.net.au] has joined #minecrafthelp
#2699 [22:14] <RC> well atleast i now know its a server issue
#2700 [22:14] <ooga> yo gamers want to learn how to get realms back up?
#2701 [22:14] <Ally_> Wait so no one can really log in ?
#2702 [22:14] <ooga> yea
#2703 [22:14] <murkinat0r> Hello, does anyone know if Minecraft Realms are down?
#2704 [22:14] <Ally_> well dang
#2705 [22:15] <RC> all you gotta do is give my the 3 digits on the back of ur credit card
#2706 [22:15] <RC> to get the servers back u[
#2707 [22:15] <ooga> guys i can help you guys get your realms back
#2708 [22:15] * Edward [webchat@c-68-59-151-140.hsd1.tn.comcast.net] has quit. (Quit: webchat.esper.net)
#2709 [22:15] <ooga> ok watch this video
#2710 [22:15] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o
#2711 [22:15] * Tony [webchat@c-24-3-123-130.hsd1.pa.comcast.net] has joined #minecrafthelp
#2712 [22:15] <Owen> Owenlev
#2713 [22:15] <Owen> #3844
#2714 [22:15] * Sebastian [webchat@ip174-70-66-123.ga.at.cox.net] has quit. (Client Quit)
#2715 [22:15] <Owen> Owenlev#3844
#2716 [22:15] <RC> https://www.youtube.com/watch?v=dQw4w9WgXcQ
#2717 [22:15] * Ty [webchat@c-67-188-203-240.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#2718 [22:15] <Owen> add me on discord
#2719 [22:16] <ooga> rc i swear
#2720 [22:16] <ooga> to satan
#2721 [22:16] <Ally_> Im just trying to redownload minecraft and IT WONT LET ME IM PISSEDDD
#2722 [22:16] <Absol> Ally_: Please keep it civil
#2723 [22:16] <ooga> ally i can help you redownload minecraft
#2724 [22:16] <ooga> watch this video
#2725 [22:16] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o
#2726 [22:16] * RC [webchat@c-73-96-117-244.hsd1.or.comcast.net] has quit. (Quit: webchat.esper.net)
#2727 [22:17] <Ally_> Omg lol
#2728 [22:17] <ooga> what
#2729 [22:17] <Tony> lmao I get on excpecting legit help
#2730 [22:17] <Owen> lol
#2731 [22:17] <ooga> well minecraft has abandoned us
#2732 [22:17] <Owen> hopefully they give subscribers a free month
#2733 [22:17] <murkinat0r> Are the realms down for everyone? im confused
#2734 [22:17] <ooga> we have to resort to nokia ringtone arabic
#2735 [22:17] <Owen> yeah they are
#2736 [22:17] <ooga> yes
#2737 [22:17] <ooga> yes
#2738 [22:17] * SkN [webchat@181.75.2.212] has left #minecrafthelp
#2739 [22:17] <Tony> that answers my question
#2740 [22:17] <ooga> murkinat0r
#2741 [22:17] <Ally_> Its fine. im having withdraws but ya know
#2742 [22:18] <ooga> ally_ watch this video
#2743 [22:18] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o
#2744 [22:18] * Owen [webchat@ip72-205-77-209.sb.sd.cox.net] has quit. (Quit: webchat.esper.net)
#2745 [22:18] * seven [webchat@d207-216-154-2.bchsia.telus.net] has joined #minecrafthelp
#2746 [22:18] <seven> helo
#2747 [22:18] * drewby_dooby [webchat@c-73-39-69-183.hsd1.md.comcast.net] has joined #minecrafthelp
#2748 [22:18] <ooga> hello seven
#2749 [22:18] * Owen [webchat@ip72-205-77-209.sb.sd.cox.net] has joined #minecrafthelp
#2750 [22:18] <seven> my realm wont work
#2751 [22:18] <Owen> yeh
#2752 [22:18] <murkinat0r> okay thank you all, have a nice day/night
#2753 [22:18] <ooga> ok watch this video
#2754 [22:18] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o\
#2755 [22:19] <Owen> u to
#2756 [22:19] <drewby_dooby> eta on realms back up?
#2757 [22:19] <kagohl> eta?
#2758 [22:19] * Ford [webchat@24-136-6-16.s526.c3-0.fld-ubr1.chi-fld.il.cable.rcncustomer.com] has joined #minecrafthelp
#2759 [22:19] <kagohl> when lads
#2760 [22:19] <Ally_> WUT
#2761 [22:19] <seven> wtf is that
#2762 [22:19] <kagohl> im tryna build and listen to alivnrow2.0
#2763 [22:19] <kagohl> Alvin**
#2764 [22:19] <Ford> can anyone log into realms?
#2765 [22:19] <ooga> nope ford
#2766 [22:19] <ooga> i can help you tho
#2767 [22:19] <seven> my realms wont wor
#2768 [22:19] <ooga> watch this video ford
#2769 [22:19] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o
#2770 [22:20] <Ford> umm how is that supposed to help?
#2771 [22:20] <ooga> watch it
#2772 [22:20] <seven> i did
#2773 [22:20] <ooga> did it help?
#2774 [22:20] <seven> 1s
#2775 [22:21] * ThePalmerTeam [webchat@c-75-73-228-9.hsd1.mn.comcast.net] has joined #minecrafthelp
#2776 [22:21] <ThePalmerTeam> Hey guys my realm is stuck on connecting
#2777 [22:21] <drewby_dooby> is there an eta on realms
#2778 [22:22] <ooga> Hello thepalmerteam
#2779 [22:22] <ThePalmerTeam> are they down?
#2780 [22:22] <ooga> yes
#2781 [22:22] <ooga> i can help tho
#2782 [22:22] <ThePalmerTeam> Is there a way to get on
#2783 [22:22] <ooga> heres a link that might help you thepalmerteam
#2784 [22:22] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o
#2785 [22:22] <Ford> dude seriously stop
#2786 [22:22] <ooga> it helps
#2787 [22:22] <drewby_dooby> please go away
#2788 [22:22] * MAck [webchat@cpe-76-178-178-129.natnow.res.rr.com] has joined #minecrafthelp
#2789 [22:22] <Ford> arabic ringtones do not help
#2790 [22:23] <ooga> well did you watch it?
#2791 [22:23] <Ford> im not going to
#2792 [22:23] <ooga> it help though
#2793 [22:23] <Ford> no
#2794 [22:23] <ooga> Hello, Mack
#2795 [22:24] * SuperSoaker420 [webchat@dynamic.libertypr.net] has joined #minecrafthelp
#2796 [22:24] <ooga> Are you here for the realms problem?
#2797 [22:24] * Owen [webchat@ip72-205-77-209.sb.sd.cox.net] has quit. (Quit: webchat.esper.net)
#2798 [22:24] <MAck> Yeah, just wondering what the consensus is
#2799 [22:24] <seven> my realm wont work
#2800 [22:24] <Ford> same
#2801 [22:24] <ooga> watch this video guys this might help
#2802 [22:24] <ooga> https://minecraftirc.net/minecrafthelp/landing/
#2803 [22:24] <ooga> wait wrong link
#2804 [22:24] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o
#2805 [22:25] * Tony [webchat@c-24-3-123-130.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
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#2808 [22:25] <Ford> #minecrafthelp
#2809 [22:25] <drewby_dooby> ignore ooga
#2810 [22:25] <ooga> no
#2811 [22:25] <Ford> yes
#2812 [22:25] <ooga> i am helping
#2813 [22:25] <Ford> no you arnt
#2814 [22:25] * bigboy276 [webchat@cpe-76-176-171-134.san.res.rr.com] has joined #minecrafthelp
#2815 [22:25] <bigboy276> hello
#2816 [22:25] <ooga> Hello bigboy276
#2817 [22:25] * Ally_ [webchat@host-64-234-45-145.nctv.com] has quit. (Quit: webchat.esper.net)
#2818 [22:26] <MAck> Great vid. v helpful.
#2819 [22:26] <ooga> yes
#2820 [22:26] <bigboy276> I agree
#2821 [22:26] <MAck> more entertaining than mc rn
#2822 [22:26] <ooga> yes
#2823 [22:26] <MAck> See you later shitlords
#2824 [22:26] <Absol> MAck: Please keep it civil
#2825 [22:27] * seven [webchat@d207-216-154-2.bchsia.telus.net] has quit. (Quit: webchat.esper.net)
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#2827 [22:27] * MAck [webchat@cpe-76-178-178-129.natnow.res.rr.com] has quit. (Client Quit)
#2828 [22:27] <drewby_dooby> Absol is there any word on realms
#2829 [22:27] <Jittqr> I cannot connect to realms right now is it down?
#2830 [22:27] <ooga> Hello jittqr! Welcome to the minecraft help forum my name is ooga
#2831 [22:27] <Jittqr> Hi
#2832 [22:27] <ooga> i have a video that mighr help you
#2833 [22:27] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o
#2834 [22:28] <drewby_dooby> ignore ooga
#2835 [22:28] <Jittqr> ooga booga
#2836 [22:28] <ooga> no
#2837 [22:28] <bigboy276> Thank you that was very inciteful and helpful
#2838 [22:28] <bigboy276> I fixed my realms thanks
#2839 [22:28] <ooga> yes see bigboy276 knows
#2840 [22:28] <Jittqr> Are realms down?
#2841 [22:28] <kagohl> Absol real useful there, focusing on someone saying a foul word as opposed to the guy spamming Arabic ringtones
#2842 [22:28] <Jittqr> Is that why you guys are here too?
#2843 [22:28] <ooga> yes
#2844 [22:29] <ooga> but im here to help jittqr!
#2845 [22:29] <ooga> watch this informational video
#2846 [22:29] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o
#2847 [22:29] <Jittqr> ooga booga
#2848 [22:29] <Jittqr> ooga booga
#2849 [22:29] <Jittqr> ooga booga
#2850 [22:29] * Absol kicked Jittqr from #minecrafthelp (Reason: ittqr :Stop spamming)
#2851 [22:29] <kagohl> glad one mod is useful
#2852 [22:29] <bigboy276> Thats outdates info please watch this video for guidelines on how to fix your realm https://www.youtube.com/watch?v=ZmlGkTezXnI
#2853 [22:30] <ooga> thank you bigboy276
#2854 [22:30] * Jittqr [webchat@cpe-66-61-17-108.neo.res.rr.com] has joined #minecrafthelp
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#2856 [22:30] <bigboy276> Hello sir! how can our active staff help you?
#2857 [22:30] <ooga> Hello again Jittqr!
#2858 [22:30] <Jittqr> booga ooga
#2859 [22:30] <bigboy276> ooga booga
#2860 [22:30] <ooga> dont make fun of me
#2861 [22:31] <bigboy276> https://www.youtube.com/watch?v=ZmlGkTezXnI
#2862 [22:31] * cody [webchat@S01061c1b689d6150.su.shawcable.net] has joined #minecrafthelp
#2863 [22:31] <bigboy276> https://www.youtube.com/watch?v=ZmlGkTezXnI
#2864 [22:31] <bigboy276> https://www.youtube.com/watch?v=ZmlGkTezXnI
#2865 [22:31] * Absol kicked bigboy276 from #minecrafthelp (Reason: igboy276 :Stop spamming)
#2866 [22:31] * cody is now known as Guest16642
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#2868 [22:32] * Guest16642 [webchat@S01061c1b689d6150.su.shawcable.net] has quit. (Client Quit)
#2869 [22:32] <ooga> Guest16642 how may i be of assistance to you?
#2870 [22:32] <ooga> oh nevermind
#2871 [22:32] * Michael_Clay [webchat@cpe-76-176-171-134.san.res.rr.com] has joined #minecrafthelp
#2872 [22:32] <Michael_Clay> Hello?
#2873 [22:32] <Michael_Clay> Anyone there
#2874 [22:32] <ooga> Hello Michael_clay
#2875 [22:32] <Michael_Clay> Yes my realm is down currently
#2876 [22:32] <ooga> alright have you tried restarting it?
#2877 [22:33] <kagohl> god is dead, and you killed him
#2878 [22:33] <ooga> woah keep it civil sir
#2879 [22:33] <Michael_Clay> Good sir I commend you for this good behavior
#2880 [22:33] <kagohl> I will when I get my 7.99 back
#2881 [22:34] <ooga> Michael_Clay have you figured out your realms?
#2882 [22:34] <Michael_Clay> I found this useful video that showed me how to fix it
#2883 [22:34] <Michael_Clay> https://www.youtube.com/watch?v=ZmlGkTezXnI
#2884 [22:34] * PossionMasterTA [webchat@S01061c1b689d6150.su.shawcable.net] has joined #minecrafthelp
#2885 [22:34] <Michael_Clay> Hello sir
#2886 [22:34] <PossionMasterTA> hello
#2887 [22:35] <Michael_Clay> What do you have problems with
#2888 [22:35] <ooga> PossionMasterTa how may i be of assistance to you today?
#2889 [22:35] <Michael_Clay> Sorry ooga you can take him for here
#2890 [22:35] <ooga> alright
#2891 [22:35] <PossionMasterTA> I can not get back into my realms how do I fix it\
#2892 [22:35] * dannyboy [webchat@ool-2f123ca4.dyn.optonline.net] has joined #minecrafthelp
#2893 [22:35] <ooga> alright mojang has release this video for your realm needs
#2894 [22:35] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o
#2895 [22:36] * garryyoung [webchat@c-67-170-75-13.hsd1.wa.comcast.net] has joined #minecrafthelp
#2896 [22:36] <Michael_Clay> Sorry ooga you can take him for here :(
#2897 [22:36] <ooga> Hello Dannyboy
#2898 [22:36] <dannyboy> i cant connect to my realm
#2899 [22:36] <dannyboy> help!!!
#2900 [22:36] <Michael_Clay> They are broken
#2901 [22:36] <ooga> this video covers how you can fix it
#2902 [22:36] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o
#2903 [22:36] <garryyoung> Hey does anyone knows when the realm get back normal?
#2904 [22:37] <Michael_Clay> I have a useful video for you
#2905 [22:37] <Michael_Clay> https://www.youtube.com/watch?v=ZmlGkTezXnI
#2906 [22:37] <ooga> yes this instructional video covers some points that will help you
#2907 [22:37] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o
#2908 [22:37] <PossionMasterTA> wish I could I cant even get in mine\
#2909 [22:37] <ooga> but 4 real all the realms are down
#2910 [22:37] * julian0 [webchat@c-98-254-6-26.hsd1.fl.comcast.net] has joined #minecrafthelp
#2911 [22:38] <ooga> also this video covers the main points of minecraft realms
#2912 [22:38] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o
#2913 [22:38] <kagohl> pay up mojang
#2914 [22:38] <PossionMasterTA> do you know when they will be back on
#2915 [22:38] <julian0> how do i get a refund
#2916 [22:38] <Michael_Clay> in 7 dayd sir
#2917 [22:38] <Michael_Clay> days*
#2918 [22:38] <ooga> yes this video will cover your realm needs
#2919 [22:38] <ooga> https://www.youtube.com/watch?v=-uAZdIJIl8o
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#2922 [22:38] <Michael_Clay> Here is an instructional video for you all to see https://www.youtube.com/watch?v=ZmlGkTezXnI
#2923 [22:38] <garryyoung> those videos are just trolling
#2924 [22:39] <julian0> how do i get a refund
#2925 [22:39] * Michael_Clay [webchat@cpe-76-176-171-134.san.res.rr.com] has quit. (Quit: webchat.esper.net)
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#2927 [22:39] * Absol kicked helper_Samuel from #minecrafthelp (Reason: elper_Samuel :You are not a helper. (#1418))
#2928 [22:39] * mar [webchat@clients1.berklee.edu] has joined #minecrafthelp
#2929 [22:39] <mar> hello
#2930 [22:39] <mar> hello
#2931 [22:39] * julian0 [webchat@c-98-254-6-26.hsd1.fl.comcast.net] has left #minecrafthelp
#2932 [22:39] <mar> I have a question
#2933 [22:39] <PossionMasterTA> what is up with the phone video it dose nothing\?
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#2936 [22:39] <mar> ah never mind
#2937 [22:40] <Zoheb> I have a question
#2938 [22:40] * mar [webchat@clients1.berklee.edu] has quit. (Client Quit)
#2939 [22:40] <Zoheb> My friends and i are trying to join a friends realm. We were able to this morning but now we cant get on and it says error
#2940 [22:40] <Zoheb> What should we do
#2941 [22:40] <BamBam> Realms servers are down
#2942 [22:40] <PossionMasterTA> for 7 days
#2943 [22:41] <PossionMasterTA> thats crazy
#2944 [22:41] * Denise [webchat@cpe-172-119-156-101.socal.res.rr.com] has joined #minecrafthelp
#2945 [22:41] <Zoheb> are u sure 7 days
#2946 [22:41] <Denise> Hello?
#2947 [22:41] <kagohl> 7 days? why
#2948 [22:41] <BamBam> PossionMasterTA were did you get 7 days from
#2949 [22:41] * Denise [webchat@cpe-172-119-156-101.socal.res.rr.com] has quit. (Client Quit)
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#2951 [22:42] <PossionMasterTA> some guy read up
#2952 [22:42] <Denise_> Hello
#2953 [22:42] <Denise_> I’m unable to join my realm
#2954 [22:42] <Zoheb> So whst if we have a subscription to the realm will we gert refunded
#2955 [22:42] <BamBam> Yeah some idiot in twitter who has made all of 2 posts siad it was for 2 days....
#2956 [22:43] <BamBam> troll
#2957 [22:43] <PossionMasterTA> <Michael_Clay> in 7 dayd sir thats what i got
#2958 [22:44] <PossionMasterTA> so how long do you think it will be down for ?
#2959 [22:44] * Denise_ [webchat@cpe-172-119-156-101.socal.res.rr.com] has quit. (Client Quit)
#2960 [22:44] <BamBam> its like 5:45 am where they are.. so best quess is give it a couple more hours
#2961 [22:44] * Alix [webchat@c-73-25-244-50.hsd1.or.comcast.net] has joined #minecrafthelp
#2962 [22:45] <PossionMasterTA> ok thank you so much for your help
#2963 [22:45] <Zoheb> thank u
#2964 [22:45] * Josh3 [webchat@1.156.190.143] has joined #minecrafthelp
#2965 [22:45] <Josh3> Hello?
#2966 [22:46] <Alix> I’ve been charged more than once for a one month realms purchase and it tells me how to reverse it (with my transaction ID and such) but I don’t know who to talk to about reversing it and how to get there. Help?
#2967 [22:46] * chris [webchat@99-25-247-179.lightspeed.ltrkar.sbcglobal.net] has joined #minecrafthelp
#2968 [22:46] <PossionMasterTA> they say realms are down
#2969 [22:46] <Josh3> I've been wanting a refund too Alix
#2970 [22:46] <Alix> im not sure who to talk to
#2971 [22:46] <Alix> and how to get there
#2972 [22:47] <Josh3> I sent an email to support but idk when i'll hear back
#2973 [22:47] <Alix> ive never had an issue like this before but suddenly I have 5 of the same charges when I only purchased it once
#2974 [22:47] <BamBam> Support currently working on tickets from 9th July...so might be a while
#2975 [22:47] <Alix> god thats annoying as hell
#2976 [22:47] <Alix> i was hoping for a quick fix
#2977 [22:48] * h [webchat@75-115-239-129.res.bhn.net] has joined #minecrafthelp
#2978 [22:48] <Josh3> I bought a remlm and it was working last night, but not today
#2979 [22:48] <Alix> Realms are down they’re fixing it
#2980 [22:48] * h is now known as Guest85220
#2981 [22:48] <Josh3> Yea, kinda annoying with the timing
#2982 [22:49] <Josh3> Does any1 know when they're back up?
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#2985 [22:49] <Adrian> my realm server is broken
#2986 [22:49] <Adrian> please help
#2987 [22:49] <Josh3> Yep, join the club
#2988 [22:49] <Josh3> Realms are down rn
#2989 [22:49] <BamBam> its like 5:45 am where they are.. so best quess is give it a couple more hours
#2990 [22:50] <Josh3> In a couple of hours i'll be at work lol
#2991 [22:50] <Adrian> lameeeee
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#2994 [22:54] * Sjl [webchat@h240.80.21.98.dynamic.ip.windstream.net] has joined #minecrafthelp
#2995 [22:54] <Sjl> Hello everyone I need some help with a Realm issue. I researched but couldnt find anything that could help me
#2996 [22:55] <Josh3> Realms are down rn, idk when they're back up
#2997 [22:56] * Guest85220 [webchat@75-115-239-129.res.bhn.net] has quit. (Quit: webchat.esper.net)
#2998 [22:57] <Sjl> Thank you very much Josh3
#2999 [22:57] <Josh3> No problem, It's like 6am there so give it a few hours
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#3004 [23:02] <kagohl> oof
#3005 [23:05] <panda> It is 6:05am at Mojang so the realms should be up in 1 or so hours
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#3008 [23:09] * caitlyn [webchat@c-73-34-99-145.hsd1.co.comcast.net] has joined #minecrafthelp
#3009 [23:09] <caitlyn> hi there, my realm has crashed and i cant get back in
#3010 [23:09] * caitlyn is now known as Guest86074
#3011 [23:09] <Josh3> Realms are down right now
#3012 [23:10] <Guest86074> they were up like 10 mins ago until my friend did some command and crashed my realm
#3013 [23:10] <Josh3> I was on last night but havent been able to get into it for the past hour
#3014 [23:11] <Guest86074> hmm ok
#3015 [23:11] <Guest86074> what does it say?
#3016 [23:11] <Guest86074> when you try to get in
#3017 [23:11] * Absol kicked Guest86074 from #minecrafthelp (Reason: uest86074 :Stop spamming)
#3018 [23:11] <Josh3> An error occured, please try again later
#3019 [23:11] * myfood [webchat@c-73-34-99-145.hsd1.co.comcast.net] has joined #minecrafthelp
#3020 [23:12] <Josh3> Came up after like 2 mins of loading
#3021 [23:12] <myfood> okay ill just keep trying
#3022 [23:12] <Josh3> I've been told that they might be down for a little while
#3023 [23:14] <myfood> okay thanks for letting me know. i thought it might be cuz when my friend used a command my whole realm froze so i thought that might've been the reason
#3024 [23:14] <Josh3> How long were you playing before then?
#3025 [23:14] <myfood> about an hour
#3026 [23:14] <BamBam> The servers are up...so if you have been connected you can stay connected...but once you disconnect you can not reconnenct
#3027 [23:14] <Josh3> Hmm, alright thanks
#3028 [23:15] <Josh3> Ohh yea that makes sense BamBam
#3029 [23:15] * Grestes [webchat@pc-231-168-104-200.cm.vtr.net] has joined #minecrafthelp
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#3031 [23:21] * Juan [webchat@174-18-13-242.tcso.qwest.net] has joined #minecrafthelp
#3032 [23:21] <Juan> realms?
#3033 [23:21] <Juan> are they still not working
#3034 [23:23] * asdf [~asdf@67.142.113.150] has quit. (Read error: Connection reset by peer)
#3035 [23:23] <Josh3> They are't for me so i assume not
#3036 [23:24] * jason77577 [webchat@162-206-108-159.lightspeed.hstntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#3037 [23:25] <BamBam> Mojang Status @MojangStatus Realms: The Realms service is down right now but we are working to get it back up ASAP. - HZ
#3038 [23:26] <panda> took them 4ish hours
#3039 [23:26] <Josh3> Better late then never
#3040 [23:26] <panda> true
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#3046 [23:42] * Slattboy29 [webchat@ip98-165-201-77.ph.ph.cox.net] has joined #minecrafthelp
#3047 [23:42] <Slattboy29> hello
#3048 [23:42] * ReaperMines [webchat@71-37-194-132.rstr.qwest.net] has joined #minecrafthelp
#3049 [23:42] <ReaperMines> Hello
#3050 [23:42] <Ramm> Anyone know why my friend and I arent able to connect to a minecraft realm (Note ive barely played mc since before villages and horses were added)
#3051 [23:42] <Slattboy29> i cant connect to my realm
#3052 [23:43] <Ramm> Is it sitting on an infinite connecting to realm screen?
#3053 [23:43] * Zoheb [webchat@130-45-91-171.dyn.grandenetworks.net] has quit. (Quit: webchat.esper.net)
#3054 [23:43] <Ramm> because thats whats happening to me
#3055 [23:43] <Slattboy29> yes
#3056 [23:43] <Slattboy29> exactly
#3057 [23:43] * ReaperMines [webchat@71-37-194-132.rstr.qwest.net] has quit. (Client Quit)
#3058 [23:43] <Ramm> ive checked the server status page several times and its been green every time
#3059 [23:43] <Josh3> Realms are down rn
#3060 [23:43] <Slattboy29> and its kinda bullshit considering i payed 10 bucks for it and it's not working???
#3061 [23:43] <Absol> Slattboy29: Please keep it civil
#3062 [23:44] <Ramm> Yeah it is
#3063 [23:44] <Josh3> They're working on the issue, they tweeted it a while ago
#3064 [23:44] <Slattboy29> well guess im not playing tonight guess ill get on when they fix my ten dollar server
#3065 [23:44] <Slattboy29> awesome
#3066 [23:44] <Josh3> It should be good soon but idk
#3067 [23:44] * Slattboy29 [webchat@ip98-165-201-77.ph.ph.cox.net] has quit. (Client Quit)
#3068 [23:45] <Ramm> How did they just tweet that out at 10est, my friend and I were having issues hours before that
#3069 [23:45] * Ramm [webchat@198.133.167.83] has quit. (Client Quit)
#3070 [23:45] <Josh3> Since they're in sweden they were probs asleep
#3071 [23:45] <Josh3> This has been going on for a while for me too
#3072 [23:46] * ReaperMines [webchat@71-37-194-132.rstr.qwest.net] has joined #minecrafthelp
#3073 [23:47] <ReaperMines> I keep crashing and I dont know what the problem is
#3074 [23:48] <panda> it has been going on for the past 5 hours
#3075 [23:48] <Josh3> Realm crashing, or just the game itself?
#3076 [23:48] <ReaperMines> Thats what it said but for me the past day
#3077 [23:48] <panda> realms and singleplayer
#3078 [23:48] <ReaperMines> The game istelf is crashing
#3079 [23:48] <panda> multi is fine
#3080 [23:49] <ReaperMines> I cant even launch the game
#3081 [23:49] <Josh3> Got mods?
#3082 [23:49] <ReaperMines> No
#3083 [23:49] * Josh3 [webchat@1.156.190.143] has quit. (Quit: webchat.esper.net)
#3084 [23:50] <panda> there has been a problem
#3085 [23:50] <panda> just wait a few more hours
#3086 [23:50] <panda> just wait a few more hours
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#3091 [23:57] <BamBam> Mojang Status @MojangStatus 2h2 hours ago Realms: The Realms service is down right now but we are working to get it back up ASAP. - HZ
#3092 [23:59] <BamBam> Mojang Status@MojangStatus 5 minutes agoMore Realms: We are hard at work trying to get Realms back up for everyone. Unfortunately we do not have an ETA at this time. We will update if we do or when the Realms service is restored. - HZ