#1 [00:00] * Manny [webchat@btfdon1711w-grc-04-64-231-16-123.dsl.bell.ca] has joined #minecrafthelp
#2 [00:00] <Manny> hullo again
#3 [00:00] <Manny> i think
#4 [00:01] * Nomalee242 [webchat@71-36-14-246.iplx.qwest.net] has joined #minecrafthelp
#5 [00:03] <Nomalee242> Ok I've had Minecraft sence bata 1.8 and attempted to migrate my account last year but after doing so the game put me in demo mode.
#6 [00:05] <Nomalee242> Any ideas on how to fix this?
#7 [00:18] * Manny [webchat@btfdon1711w-grc-04-64-231-16-123.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#8 [00:49] * kat [webchat@c-73-29-82-120.hsd1.nj.comcast.net] has joined #minecrafthelp
#9 [00:49] <kat> hi
#10 [00:49] <kat> i try to get a password reset and it never gets sent the email i used
#11 [00:50] <kat> and when i did get one it was invalid
#12 [00:50] <kat> i contacted mojang and never got a response
#13 [00:57] * pixelade [webchat@216-165-247-83.championbroadband.com] has joined #minecrafthelp
#14 [00:59] <pixelade> Minecraft launches to a black screen but I can click on stuff. I've tried reinstalling, rebooting, deleting and redownloading .minecraft, and rolling back to 1.13
#15 [01:14] * KingLiion [webchat@host-2-96-162-227.as13285.net] has joined #minecrafthelp
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#17 [01:28] * ARYANNN [webchat@121-74-204-255.telstraclear.net] has joined #minecrafthelp
#18 [01:28] <ARYANNN> HI
#19 [01:30] <ARYANNN> i cannot log into my newly made account on the minecraft website or in-game but i can log into the mojang website with the account. i'd like to know how i can fix this issue
#20 [01:37] * rileymuller13 [webchat@cpe-101-165-135-73.wnui-cr-101.cha.qld.bigpond.net.au] has joined #minecrafthelp
#21 [01:38] <rileymuller13> i type in my email and password of the account i bought today and it doesn't work. it says i have a mojang account on the mojang account website but does not work on minecraft.net as it just doesnt login and doesnt come up with error. when i login on minecraft launcher it comes up with the after november 2012 accounts error so i try username and th
#22 [01:38] <rileymuller13> at doesn't work either. How can i login with my account?
#23 [01:40] * Ralph_Gerrets [webchat@ip54555ae6.adsl-surfen.hetnet.nl] has joined #minecrafthelp
#24 [01:40] <ARYANNN> yea same problem here its very annoying
#25 [01:41] <Ralph_Gerrets> I cant change my security questions
#26 [01:41] <Ralph_Gerrets> because the email I used is gone... I cant find it anymore!
#27 [01:41] * Ralph_Gerrets [webchat@ip54555ae6.adsl-surfen.hetnet.nl] has quit. (Client Quit)
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#29 [01:46] * KingLiion [webchat@host-2-96-162-227.as13285.net] has quit. (Quit: webchat.esper.net)
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#32 [02:24] * Ethan [webchat@cpe-172-199-8-42.nsw.foxtel.net.au] has joined #minecrafthelp
#33 [02:25] <Ethan> hello
#34 [02:25] <Ethan> im having issues accessing my account
#35 [02:26] * Ethan [webchat@cpe-172-199-8-42.nsw.foxtel.net.au] has quit. (Client Quit)
#36 [02:40] * Jezza [webchat@1.128.107.17] has joined #minecrafthelp
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#40 [03:15] * kasey [webchat@203-166-228-133.dyn.iinet.net.au] has joined #minecrafthelp
#41 [03:16] <kasey> i cannot launch minecraf
#42 [03:16] <kasey> t
#43 [03:19] * kasey [webchat@203-166-228-133.dyn.iinet.net.au] has quit. (Client Quit)
#44 [03:41] * Erika [webchat@cpe-101-190-125-201.nb03.nsw.asp.telstra.net] has joined #minecrafthelp
#45 [03:42] <Erika> Hi I'm just having trouble accessing an old account and was hoping you could help?
#46 [03:42] * Erika [webchat@cpe-101-190-125-201.nb03.nsw.asp.telstra.net] has quit. (Client Quit)
#47 [03:46] * crabeater [webchat@1.126.106.168] has joined #minecrafthelp
#48 [03:46] <crabeater> hi can anyone help me?
#49 [04:35] * Haz [webchat@kardan.lnk.telstra.net] has joined #minecrafthelp
#50 [04:36] <Haz> Hi, I do not know what the email that I used for minecraft account was as I am trying to update my account to a mojang account, I cannot locate my transaction ID either. If I could be notified of what the email is, as it is was my mothers and I have not had to login in with my email ever.
#51 [04:39] * jaime [webchat@cpe-58-167-91-225.bpxt-r-035.ken.nsw.bigpond.net.au] has joined #minecrafthelp
#52 [04:40] <jaime> hey
#53 [04:40] <jaime> hello
#54 [04:42] * jaime [webchat@cpe-58-167-91-225.bpxt-r-035.ken.nsw.bigpond.net.au] has quit. (Client Quit)
#55 [05:05] * JOUIAMADOWI [webchat@80.49.76.96] has joined #minecrafthelp
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#58 [05:24] * Andrew9 [webchat@davisa5.lnk.telstra.net] has joined #minecrafthelp
#59 [05:24] <AliAfk98> greetings i have bought the game via reedeim code i insert the code i downloaded the game but everytime i hit the play the game crashes before it starts
#60 [05:25] <AliAfk98> greetings i have bought the game via reedeim code i insert the code i downloaded the game but everytime i hit the play the game crashes before it starts
#61 [05:30] <AliAfk98> i bought the game please help
#62 [05:40] * KorsarLAb [webchat@5x164x193x201.dynamic.nn.ertelecom.ru] has joined #minecrafthelp
#63 [05:45] * awoo [webchat@cpe-120-155-226-196.qb03.qld.asp.telstra.net] has joined #minecrafthelp
#64 [05:45] <awoo> I just bought an account but it won't let me log in
#65 [05:46] * awoo [webchat@cpe-120-155-226-196.qb03.qld.asp.telstra.net] has quit. (Client Quit)
#66 [05:46] <KorsarLAb> I bought Minecraft on December 29, 2011, how do I get the game back? Import does not work
#67 [05:53] * miro [webchat@62.98.218.139.sta.wbroadband.net.au] has joined #minecrafthelp
#68 [06:01] <miro> hey anyone know how to migrate accounts if i've lost the email address
#69 [06:01] <miro> obviously contacted supoprt
#70 [06:01] <miro> but wondering if anyone has fast tracked things
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#74 [06:14] * seven [webchat@cm-84.209.104.47.getinternet.no] has quit. (Quit: webchat.esper.net)
#75 [06:56] * Cole2706 [webchat@169-1-77-106.ip.afrihost.co.za] has joined #minecrafthelp
#76 [06:58] <Cole2706> Hi! I am struggling to log into my Minecraft account. On both the Minecraft website and the Minecraft launcher (Java Edition) I am told that my login details are incorrect despite the fact that I have checked multiple times and am able to log in to Mojang's site with the same details without a problem. I have waited up to 36 hours before retrying t
#77 [06:58] <Cole2706> o log in. Any ideas?
#78 [07:02] * TopHatJim [webchat@cpe-60-230-130-21.nb06.nsw.asp.telstra.net] has joined #minecrafthelp
#79 [07:03] <TopHatJim> Hello?
#80 [07:03] * Ahqi [webchat@p5B0E44E0.dip0.t-ipconnect.de] has joined #minecrafthelp
#81 [07:03] <TopHatJim> Hello?
#82 [07:03] * Ahqi [webchat@p5B0E44E0.dip0.t-ipconnect.de] has quit. (Client Quit)
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#84 [07:08] * bildramer [~bildramer@athedsl-24804.home.otenet.gr] has joined #minecrafthelp
#85 [07:15] * AliAfk98 [webchat@91-113-126-79.hdsl.highway.telekom.at] has joined #minecrafthelp
#86 [07:15] <AliAfk98> guys
#87 [07:16] * Help_ME [webchat@pD9E82931.dip0.t-ipconnect.de] has joined #minecrafthelp
#88 [07:16] <Help_ME> my minecraft account got stolen
#89 [07:16] <Help_ME> help?
#90 [07:18] * Help_ME [webchat@pD9E82931.dip0.t-ipconnect.de] has quit. (Client Quit)
#91 [07:52] * Angryblanky033 [webchat@239-239-29-85.dyn.estpak.ee] has joined #minecrafthelp
#92 [07:53] <Angryblanky033> my problem is that whenever i start minecraft it loads like 80 or 70% and then it just crashes
#93 [07:57] * Angryblanky033 [webchat@239-239-29-85.dyn.estpak.ee] has quit. (Client Quit)
#94 [07:58] * khkh [webchat@37.105.235.83] has joined #minecrafthelp
#95 [08:03] <khkh> my game dose not work when l press play it says:::::::ERROR
#96 [08:03] <khkh> Game crashed
#97 [08:12] * AlphaByl [webchat@87.71.0.70] has joined #minecrafthelp
#98 [08:12] <AlphaByl> hello
#99 [08:13] <AlphaByl> anyone there
#100 [08:16] * AlphaByl [webchat@87.71.0.70] has quit. (Client Quit)
#101 [08:16] * AlphaByl [webchat@87.71.0.70] has joined #minecrafthelp
#102 [08:17] <AlphaByl> hello
#103 [08:20] * itsmarinaa [webchat@195.74.240.10.dsl.dyn.forthnet.gr] has joined #minecrafthelp
#104 [08:22] <AlphaByl> help
#105 [08:22] <AlphaByl> do you help
#106 [08:24] <itsmarinaa> Okay so I tried to buy Minecraft Java Edition with paysafecard but it said that my paysafecard pin could not be used in this online store and I am confused because my region was right ( Greece ) and there was still an option for payment with paysafecard. I tried buying it from another browsers or devices ( like it said on forums in Minecraft.net) b
#107 [08:24] <itsmarinaa> ut still the same error. What can I do ?
#108 [08:25] <itsmarinaa> *other browsers or devices
#109 [08:27] * Jano [webchat@185-153-35-131.dynamic.telkab.pl] has joined #minecrafthelp
#110 [08:31] <Jano> Hello, im writing to you because i cant log in to my account on minecraft.net and minecraft launcher
#111 [08:32] <itsmarinaa> Have you contact Mojang Support for that?
#112 [08:32] <Jano> Not yet, i have bought account on allegro and i can login only on mojang
#113 [08:33] * Lorenzini [webchat@168.pool80-102-117.dynamic.orange.es] has joined #minecrafthelp
#114 [08:33] <Lorenzini> I only can play demo
#115 [08:33] <Lorenzini> Help please
#116 [08:33] <Jano> I cant even login
#117 [08:33] <Lorenzini> Im about to demand them
#118 [08:33] <Lorenzini> This is unacceptable
#119 [08:34] <Jano> there is any moderator ???
#120 [08:34] <Lorenzini> I have paid 23 for a demo
#121 [08:34] <itsmarinaa> Well Mojang Support is currently dealing with a very large backlog of account support requests like it says and they cannot offer any faster help for account related issues you will need to contact and wait for Mojang support to assist you
#122 [08:35] <itsmarinaa> demo isnt it free?
#123 [08:35] <Lorenzini> Yes, but i have paid and only can play demo
#124 [08:37] <itsmarinaa> have you check mojang support for that? There is an article for that I think. It is called ''Can only play Minecraft demo''
#125 [08:38] <itsmarinaa> i am not sure if that can help you though
#126 [08:38] <Andrio> Jano, where did you buy the game?
#127 [08:38] <Jano> Andrio i bought account in allegro.
#128 [08:39] <Jano> In customer who have many good opinions
#129 [08:39] <Jano> seller****
#130 [08:39] <Jano> sorry for bad english
#131 [08:40] <Andrio> The site looks questionable
#132 [08:40] <Jano> in polish site
#133 [08:40] <Andrio> Jano, 1.24 US dollars?
#134 [08:40] <Jano> very popular in poland
#135 [08:40] <Lorenzini> Yes, i check ''Can only play Minecraft demo'', but it doesnt works anyway
#136 [08:40] <Jano> Yes...
#137 [08:40] <Andrio> Looks like a scam, but ok
#138 [08:41] <Andrio> ??> Jano tools/HJT
#139 [08:41] <Mightyena> Jano: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#140 [08:41] <Mightyena> Jano: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#141 [08:41] <Andrio> Lorenzini, did you choose a profile name?
#142 [08:41] <Jano> Its not scam, i have log in on mojang but on minecraft.net i cant and on minecraft launcher
#143 [08:41] <Lorenzini> Andrio yes, i think so
#144 [08:41] <Andrio> Jano, the official launcher from https://minecraft.net/download ?
#145 [08:41] <Andrio> Lorenzini, what is it?
#146 [08:42] <Jano> I succefull log in with my phone on minecraft.net
#147 [08:42] <Lorenzini> Lorenzinni
#148 [08:42] <Lorenzini> with double "n"
#149 [08:42] <Jano> Seller said thats problem with computer ip or having non premium accounts
#150 [08:42] <Andrio> Jano, is that all they said?
#151 [08:42] <Jano> Seller succefull logged in account
#152 [08:43] <Andrio> Jano, you need to change the password then
#153 [08:43] <Andrio> Jano, also follow what Mightyena told you so we can look further into that.
#154 [08:43] <Jano> Andrio i have already changed e-mail
#155 [08:43] * idk [webchat@c-98-224-220-28.hsd1.mi.comcast.net] has joined #minecrafthelp
#156 [08:43] <Andrio> Lorenzini, are you sure you entered the email address right?
#157 [08:43] <Lorenzini> Yes, i can log in
#158 [08:44] <Andrio> Lorenzini, it's possible your account was stolen
#159 [08:44] <Lorenzini> I just buy it two minutes ago...
#160 [08:44] <Jano> Ok, im downloading program
#161 [08:44] <Andrio> oh
#162 [08:44] <Andrio> Lorenzini, do you have the receipt email?
#163 [08:44] <idk> r u talking to me
#164 [08:44] <Lorenzini> I dont think so
#165 [08:45] <Lorenzini> I have one of paypal
#166 [08:45] <Lorenzini> Confirming the paid
#167 [08:45] <Andrio> Lorenzini, do you have the receipt email from Mojang?
#168 [08:45] <Andrio> idk, all messages intended for you begin with your nickname.
#169 [08:45] <Andrio> Lorenzini, don't forget to check your spam folder
#170 [08:45] <Jano> can i paste here?
#171 [08:46] <idk> guys my world will randomly keep going into my minecraft saves files can anyone help
#172 [08:46] <Andrio> ??> Jano paste
#173 [08:46] <Mightyena> Jano: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#174 [08:46] <Andrio> idk, is that not where it was already?
#175 [08:46] <Jano> here link for it?
#176 [08:46] <idk> idk but its not in my worlds like i cant see it
#177 [08:46] <Jano> https://paste.ubuntu.com/p/wgDkvKxM2m/
#178 [08:47] <Lorenzini> No, i havent that mail, i only have one to continue thye soppging with a 4 character code and other to imprpove the security of the account
#179 [08:47] <Andrio> ??> Jano info/mcleaks
#180 [08:47] <Mightyena> Jano: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#181 [08:47] <Mightyena> Jano: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#182 [08:47] <Andrio> ??> Jano win/hosts/edit
#183 [08:47] <Mightyena> Jano: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#184 [08:47] <Mightyena> Jano: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#185 [08:47] * greg4612 [webchat@c-73-77-147-149.hsd1.tx.comcast.net] has joined #minecrafthelp
#186 [08:47] <Andrio> Lorenzini, where did you buy the game from?
#187 [08:48] <Lorenzini> The original site
#188 [08:48] <Lorenzini> minecraft.net
#189 [08:48] <Lorenzini> 23
#190 [08:48] <Jano> how i remove all entries containtg mojang?
#191 [08:48] <Andrio> ok
#192 [08:48] * Ryan [webchat@cpe-24-74-34-255.carolina.res.rr.com] has joined #minecrafthelp
#193 [08:48] <Andrio> Jano, delete the lines in Notepad
#194 [08:48] <idk> can iplz have some help
#195 [08:48] <greg4612> I have an account through the legacy system however I don't have access to email and i've made the security question a couple years ago.
#196 [08:48] * Ryan is now known as Guest7770
#197 [08:49] <Jano> lines in notepad named Hijack...?
#198 [08:49] <Andrio> Jano: 'remove all entries containing mojang in your system's Host[s] file'
#199 [08:49] <idk> andrio plz help
#200 [08:50] <Guest7770> I cant get in start a world with out it crashing in 1.14
#201 [08:50] <Andrio> idk, I'd like to have a look at your save files to work out what's going on there
#202 [08:50] <idk> can you do that
#203 [08:50] <Andrio> idk, anything that may have happened recently that could have corrupted them?
#204 [08:50] <Jano> Andrio sorry but i dont understand, where i will find system hosts file?
#205 [08:50] <idk> no its happened multiple times
#206 [08:51] <Andrio> ??> Jano win/hosts/edit
#207 [08:51] <Mightyena> Jano: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#208 [08:51] <Mightyena> Jano: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#209 [08:51] <idk> andrio plz
#210 [08:51] <Lorenzini> Andrio please, what can i do? i havent that mail and when i log in the launcher instead of Lorenzinni just say Player.
#211 [08:52] <Guest7770> I'm trying to get some help with not being able to start a world in singleplayer
#212 [08:53] <idk> im trying to get help with my world not popping up when i save it
#213 [08:53] * lopo12love [webchat@119-17-140-98.77118c.mel.nbn.aussiebb.net] has joined #minecrafthelp
#214 [08:53] <lopo12love> hello?
#215 [08:54] <lopo12love> anyone here?
#216 [08:54] <itsmarinaa> you need help?
#217 [08:54] <Guest7770> we all do
#218 [08:54] <lopo12love> it wont let my put in my credit card information :(
#219 [08:54] * Mr_Hardy [webchat@host-95-214-6-217.derkom.net.pl] has joined #minecrafthelp
#220 [08:54] <itsmarinaa> i cant pay either
#221 [08:55] <lopo12love> yea its like not letting me buy the game
#222 [08:55] <lopo12love> i have tried liek 4 ever
#223 [08:55] <Mr_Hardy> Hello, I have problem w minecraft launcher, java crash on the launch
#224 [08:55] <itsmarinaa> exactlyy
#225 [08:55] <Jano> Andrio omg thank you very much it works!! LOVE YOU
#226 [08:55] <Guest7770> game doesn't even work...
#227 [08:55] <lopo12love> i have 2 acc and the second one works but first one dont :(((((((
#228 [08:56] <lopo12love> like i only have demo
#229 [08:56] <idk> my game works but stupid worlds wont save properly
#230 [08:56] <Guest7770> I can't get my game to run on 1.14
#231 [08:56] <Guest7770> like it launches but i can't open any worlds
#232 [08:56] <lopo12love> if your having troble try turning off your vpn thats what happend to me last time
#233 [08:56] <Mr_Hardy> On the other launcher game works but on official launcher when i click play, game is loading and on the end crash
#234 [08:56] <Guest7770> i don't use a vpn
#235 [08:57] <lopo12love> oh well lol
#236 [08:57] <lopo12love> ok than
#237 [08:57] <idk> llopo can u help me
#238 [08:57] <lopo12love> sure
#239 [08:58] <lopo12love> what do you need?
#240 [08:58] <lopo12love> idk what do u need?
#241 [08:58] <Mr_Hardy> On the other launcher game works but on official launcher when i click play, game is loading and on the end crash
#242 [08:58] <lopo12love> oh
#243 [08:58] <idk> my worlds wont save like they will save than the next day i cant see the world it is in the save file in my computer how can i bring it back
#244 [08:59] <itsmarinaa> why i cant pay with paysafecard yet it says that I can?
#245 [08:59] <Lorenzini> ok IT WORKS NOW
#246 [08:59] <lopo12love> i am not sure i am not a moderrator
#247 [08:59] * Lorenzini [webchat@168.pool80-102-117.dynamic.orange.es] has quit. (Quit: webchat.esper.net)
#248 [08:59] <idk> can i talk to a worker any way
#249 [09:00] * Mr_Hardy [webchat@host-95-214-6-217.derkom.net.pl] has quit. (Quit: webchat.esper.net)
#250 [09:00] <Guest7770> There's no mods on rn
#251 [09:00] <lopo12love> i am so sad
#252 [09:00] <lopo12love> ther eis like no pllplaplpsll on
#253 [09:00] <itsmarinaa> me too
#254 [09:00] <itsmarinaa> i want to playy
#255 [09:01] <lopo12love> yea
#256 [09:01] <lopo12love> no dffifiiifiiririririirr
#257 [09:01] <Andrio> lopo12love, what happens when you try?
#258 [09:02] <idk> andrio plz help asap before it goes away
#259 [09:02] <lopo12love> it just says error accourd
#260 [09:02] <lopo12love> plz try to put in the info agian
#261 [09:02] <Andrio> idk, a moment please
#262 [09:02] <idk> ok
#263 [09:02] <lopo12love> but i have done it like 40 times over the wekend
#264 [09:02] <Andrio> lopo12love, have you tried different browsers? Have you tried contacting your bank?
#265 [09:03] <lopo12love> yes i have done both
#266 [09:03] <lopo12love> and the credit card works with my other account
#267 [09:04] <Andrio> lopo12love, you bought the game previously with the same payment method?
#268 [09:04] * Jano [webchat@185-153-35-131.dynamic.telkab.pl] has quit. (Quit: webchat.esper.net)
#269 [09:04] * ihaveaproblem [webchat@42.188.167.59] has joined #minecrafthelp
#270 [09:04] <lopo12love> yea
#271 [09:04] <ihaveaproblem> hello
#272 [09:04] <lopo12love> but on a diffrent acc
#273 [09:04] <Andrio> itsmarinaa, see https://help.mojang.com/customer/en/portal/articles/417071-i-can%E2%80%99t-make-a-purchase?b_id=5408
#274 [09:05] <Andrio> lopo12love, you're sure you have enough money in the account?
#275 [09:05] <lopo12love> yea i have lots
#276 [09:05] <lopo12love> lol
#277 [09:05] <Andrio> ok
#278 [09:05] <lopo12love> not trying to brag >.<
#279 [09:06] <itsmarinaa> Andrio I have tried purchasing on another browser or device but still the same error
#280 [09:06] <ihaveaproblem> hello andrio
#281 [09:06] * lopo12love [webchat@119-17-140-98.77118c.mel.nbn.aussiebb.net] has quit. (Quit: webchat.esper.net)
#282 [09:06] * juan19001 [webchat@168.red-81-47-61.dynamicip.rima-tde.net] has joined #minecrafthelp
#283 [09:07] <Andrio> Hello
#284 [09:07] <ihaveaproblem> i cant seem to log into my minecraft acc. i last used it in abt 2014 if im not mistaken
#285 [09:07] <Andrio> ihaveaproblem, what happens when you try?
#286 [09:08] <ihaveaproblem> i tried logging in
#287 [09:08] <ihaveaproblem> invalid password
#288 [09:08] <ihaveaproblem> and ive tried the forgotten password option
#289 [09:08] <Andrio> ihaveaproblem, can you log in at https://account.mojang.com/ ?
#290 [09:08] <ihaveaproblem> and entered my email but no emails enter my email
#291 [09:08] <ihaveaproblem> yeah tried, cant too
#292 [09:08] <ihaveaproblem> i forgot my password as well
#293 [09:08] <Andrio> ihaveaproblem, checked your spam folder?
#294 [09:09] <ihaveaproblem> yup, nothing
#295 [09:09] <juan19001> won't let me in after 1.9
#296 [09:09] <Andrio> idk, is your world failing to load right now?
#297 [09:09] <Andrio> juan19001, what happened?
#298 [09:09] <Andrio> ??> ihaveaproblem account/email-missing
#299 [09:09] <Mightyena> ihaveaproblem: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#300 [09:09] <Mightyena> ihaveaproblem: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#301 [09:09] <Mightyena> ihaveaproblem: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#302 [09:10] <juan19001> What I can do?
#303 [09:10] <idk> andrio the world after i saved it is gone
#304 [09:10] <Andrio> idk, is it still in the saves folder?
#305 [09:10] <ihaveaproblem> okay ill try gimme a sec
#306 [09:10] <Andrio> juan19001, what happened?
#307 [09:10] <idk> yes
#308 [09:10] <Andrio> idk, would you be open to emailing me whatever you have there?
#309 [09:11] <idk> in my saves?
#310 [09:11] <Andrio> idk, yes
#311 [09:11] <idk> there is only my world
#312 [09:11] <juan19001> does not let me in from 1.9 to 1.14.4
#313 [09:11] <Andrio> idk, that, yes
#314 [09:11] <Andrio> juan19001, what happens when you try to start the game?
#315 [09:12] <juan19001> java error
#316 [09:12] <Andrio> idk, if you're on Windows, right click > Send to > Compressed (zipped) folder
#317 [09:12] <Andrio> juan19001, give me any exact error messages you get
#318 [09:12] <idk> andrio what do you want me to email to you and hoe
#319 [09:12] <idk> how
#320 [09:13] <juan19001> java(tm)plataform se binary It stopped working
#321 [09:13] <Andrio> idk, check your private messages please
#322 [09:13] <Andrio> hm
#323 [09:13] <Andrio> ??> juan19001 launcher/log
#324 [09:13] <Mightyena> juan19001: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#325 [09:15] * Smolder5000 [webchat@c-73-203-119-88.hsd1.co.comcast.net] has joined #minecrafthelp
#326 [09:15] <juan19001> okay
#327 [09:15] * long [webchat@cpe-124-177-49-172.wb01.wa.asp.telstra.net] has joined #minecrafthelp
#328 [09:15] <long> hi
#329 [09:15] <Smolder5000> I need help
#330 [09:15] <long> I would like to get a refund.
#331 [09:16] <Andrio> ??> long account/refund
#332 [09:16] <Mightyena> long: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#333 [09:16] * long [webchat@cpe-124-177-49-172.wb01.wa.asp.telstra.net] has quit. (Client Quit)
#334 [09:17] <itsmarinaa> so besides what the article said i should do..is there anything else I can do?
#335 [09:19] <Smolder5000> For the past month, my Java Edition has been loading to the last fraction of the bar, and then freezing up to the point of leaving it for hours and it not loading. Does anyone know what to do?
#336 [09:20] <Andrio> ??> Smolder5000 tools/HJT
#337 [09:20] <Mightyena> Smolder5000: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#338 [09:20] <Mightyena> Smolder5000: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#339 [09:22] <Andrio> itsmarinaa, unfortunately I can't personally help with that other than with what's on that article. Others might be able to help later.
#340 [09:23] <itsmarinaa> Andrio ok i appreciate it though <3 thanks i will wait as long as i have to
#341 [09:23] <Andrio> no problem
#342 [09:23] <Smolder5000> https://paste.ubuntu.com/p/FXKKVctHMx/
#343 [09:24] <Andrio> Smolder5000, remove ByteFence
#344 [09:24] <Andrio> ??> Smolder5000 AV/ByteFence
#345 [09:24] <Mightyena> Smolder5000: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#346 [09:24] * lopo12love [webchat@119-17-140-98.77118c.mel.nbn.aussiebb.net] has joined #minecrafthelp
#347 [09:24] <Andrio> Smolder5000, also remove PremierOpinion
#348 [09:24] <Andrio> ??> Smolder5000 AV/ADWCleaner
#349 [09:24] <Mightyena> Smolder5000: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#350 [09:24] <Mightyena> Smolder5000: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#351 [09:24] <lopo12love> hi
#352 [09:24] <lopo12love> i am back
#353 [09:25] <itsmarinaa> heyy
#354 [09:25] <lopo12love> its really bad
#355 [09:26] <itsmarinaa> you still cant buy it?
#356 [09:26] <lopo12love> the bank has enough money and iv tryed a giffrent browser
#357 [09:26] <lopo12love> yep :(
#358 [09:26] <lopo12love> i am like really sad
#359 [09:26] <itsmarinaa> urgh me too:(But with paysafecard
#360 [09:27] <lopo12love> i have used 11 credit cards and still not working so it has to be mojang
#361 [09:27] <lopo12love> :(((((((((((((
#362 [09:27] <Smolder5000> on my apps where i can uninstall stuff, byte fence isnt shown
#363 [09:27] <itsmarinaa> that is so sad :(
#364 [09:27] <lopo12love> i dont think he is on anymore
#365 [09:28] <lopo12love> yea yours is sad to :(
#366 [09:28] <lopo12love> hey i have a joke whats a tornados favrite game?
#367 [09:28] <itsmarinaa> well he told me to wait because he personally couldnt help me so
#368 [09:28] <itsmarinaa> i am gonna be here for a while lol
#369 [09:28] <lopo12love> whats a tornados fav game?
#370 [09:28] <lopo12love> lol
#371 [09:29] <lopo12love> TWISTER!!!
#372 [09:29] <lopo12love> lol
#373 [09:29] <itsmarinaa> lolll
#374 [09:29] <lopo12love> lol i hate myself for saying that
#375 [09:29] <itsmarinaa> sad and funny at the same time lmao
#376 [09:29] <itsmarinaa> haha true
#377 [09:29] <lopo12love> yea
#378 [09:31] <itsmarinaa> i am gonna try one more time cause why not :')
#379 [09:31] <itsmarinaa> be right back
#380 [09:31] <lopo12love> i wanna try again and again but it just wont work
#381 [09:32] <juan19001> Mightyena https://paste.ubuntu.com/p/ykx3NBmXwt/
#382 [09:32] <lopo12love> andrio hey
#383 [09:33] <lopo12love> andrio are you still on?
#384 [09:33] * Kdu [webchat@186-235-217-48.viareal.com.br] has joined #minecrafthelp
#385 [09:33] <Kdu> OI
#386 [09:33] <lopo12love> hi
#387 [09:33] <lopo12love> i am goign thsi si taking too long
#388 [09:33] <lopo12love> bai
#389 [09:33] <Kdu> I need help
#390 [09:34] * lopo12love [webchat@119-17-140-98.77118c.mel.nbn.aussiebb.net] has quit. (Quit: webchat.esper.net)
#391 [09:34] <itsmarinaa> i dont know if i can help but say
#392 [09:35] <Kdu> I lost my original mine account two years ago, I have several emails so it was always changing but I checked Mojang's latest messages behind the correct email but it's no longer working
#393 [09:35] <juan19001> Mightyena?
#394 [09:35] <Kdu> i have prints
#395 [09:36] <Andrio> hm
#396 [09:36] <Kdu> of three different e-mails with Mojang send e-mails asking for change my pass
#397 [09:36] <Andrio> juan19001, have you tried reinstalling the game and the launcher?
#398 [09:36] <Kdu> :c
#399 [09:36] <Andrio> Kdu, can you reset your password at https://account.mojang.com/password ?
#400 [09:36] * Cole2706 [webchat@169-1-77-106.ip.afrihost.co.za] has quit. (Quit: webchat.esper.net)
#401 [09:36] <Kdu> https://prnt.sc/oqksy6
#402 [09:36] <Kdu> no
#403 [09:37] <Kdu> I can´t
#404 [09:37] <Kdu> https://prnt.sc/oqkt70
#405 [09:37] <Andrio> Kdu, did you check your spam folder?
#406 [09:37] <Kdu> https://prnt.sc/oqktfm
#407 [09:37] <Kdu> Yes, i check of all e-mails
#408 [09:38] * LgndToti [webchat@xdsl-89-0-32-155.nc.de] has joined #minecrafthelp
#409 [09:38] <Andrio> Kdu, you probably should not show people that
#410 [09:38] <Andrio> ??> Kdu account/email-missing
#411 [09:38] <Mightyena> Kdu: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#412 [09:38] <Mightyena> Kdu: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#413 [09:38] <Mightyena> Kdu: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#414 [09:38] <juan19001> Andrio yes
#415 [09:38] <Andrio> hm
#416 [09:39] * LgndToti [webchat@xdsl-89-0-32-155.nc.de] has quit. (Client Quit)
#417 [09:39] <Kdu> Ok, thanks
#418 [09:39] <Kdu> i will try this
#419 [09:40] <Kdu> i don´t have my transaction ID ,
#420 [09:40] <Kdu> that was 3 years ago
#421 [09:41] * itsmarinaa [webchat@195.74.240.10.dsl.dyn.forthnet.gr] has quit. (Quit: webchat.esper.net)
#422 [09:41] <Andrio> ??> Kdu account/trans-ID
#423 [09:41] <Mightyena> Kdu: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#424 [09:41] <juan19001> Mightyena?
#425 [09:42] <Kdu> I quit
#426 [09:43] <juan19001> help
#427 [09:43] * Smolder5000 [webchat@85.117.190.64.in-addr.arpa] has joined #minecrafthelp
#428 [09:43] <Kdu> I do not have nothing of that
#429 [09:43] <Kdu> only my e-mails
#430 [09:44] <Smolder5000> Okay i deleted the apps and ran the virus thing. what now
#431 [09:45] <Andrio> Smolder5000, does the game work now?
#432 [09:45] <Smolder5000> letb me check
#433 [09:45] <juan19001> help me please
#434 [09:46] * itsmarinaa [webchat@46.246.141.62.dsl.dyn.forthnet.gr] has joined #minecrafthelp
#435 [09:47] <itsmarinaa> why i have an order status that says that my order is processing since I wasnt able to pay?
#436 [09:47] <Smolder5000> YES
#437 [09:47] <Smolder5000> THANK YOU SO MUCH
#438 [09:48] * kauz [webchat@188x232x87x23.dynamic.rostov.ertelecom.ru] has joined #minecrafthelp
#439 [09:48] * poops [~poops@199.116.222.138] has joined #minecrafthelp
#440 [09:48] <juan19001> help me please
#441 [09:48] <juan19001> https://paste.ubuntu.com/p/ykx3NBmXwt/
#442 [09:48] <itsmarinaa> whats wrong
#443 [09:50] <juan19001> I can't load the game on any version post 1.9
#444 [09:50] <Smolder5000> have a good day yall
#445 [09:50] <Smolder5000> hope you get your problems worked out
#446 [09:50] * Smolder5000 [webchat@85.117.190.64.in-addr.arpa] has quit. (Quit: webchat.esper.net)
#447 [09:51] <itsmarinaa> thankss
#448 [09:54] <juan19001> help me please
#449 [09:54] <juan19001> I can't load the game on any version post 1.19
#450 [09:54] <juan19001> I can't load the game on any version post 1.9*
#451 [09:54] <juan19001> https://paste.ubuntu.com/p/ykx3NBmXwt/
#452 [09:54] * ihaveaproblem [webchat@42.188.167.59] has quit. (Quit: webchat.esper.net)
#453 [09:55] * Kdu [webchat@186-235-217-48.viareal.com.br] has quit. (Quit: webchat.esper.net)
#454 [09:55] * Ell107 [webchat@ip7-43.skekraft.riksnet.se] has joined #minecrafthelp
#455 [09:57] * Ell107 [webchat@ip7-43.skekraft.riksnet.se] has quit. (Client Quit)
#456 [09:57] * yg089680 [webchat@36-239-66-133.dynamic-ip.hinet.net] has joined #minecrafthelp
#457 [09:58] * yg089680 [webchat@36-239-66-133.dynamic-ip.hinet.net] has quit. (Client Quit)
#458 [10:01] <kauz> Hello, does the Realms problem also affects servers connection and launcher connection?
#459 [10:04] <poops> hey, i was wondering if theres a workaround to getting mod installers to work on multimc. these mod installers, like optifine for example, only want to install to the .minecraft folder in the appdata location, and i cant get them to work for multimc
#460 [10:08] * AlphaByl [webchat@87.71.0.70] has joined #minecrafthelp
#461 [10:08] <Andrio> kauz, no
#462 [10:08] <AlphaByl> hi
#463 [10:08] <itsmarinaa> hi
#464 [10:10] <AlphaByl> i try to log in with my friend in a lan world and i get an error that says io.netty.Channel$(something) and i restart my computer and then it works fine but then like 5 minutes later i get the same error
#465 [10:10] <AlphaByl> help me plz
#466 [10:12] <itsmarinaa> wish i could help but i personally dont know. you shall wait for a senior helper to help you
#467 [10:13] <AlphaByl> ok
#468 [10:13] <AlphaByl> thx anyway
#469 [10:16] <kauz> Andrio , thank you
#470 [10:16] * kauz [webchat@188x232x87x23.dynamic.rostov.ertelecom.ru] has quit. (Quit: webchat.esper.net)
#471 [10:18] <itsmarinaa> ok new problem
#472 [10:18] <AlphaByl> what about me
#473 [10:18] <AlphaByl> lol
#474 [10:19] <itsmarinaa> i am trying to purchase the game and when I am trying to click the purchase buttom it says that i need to put a username but i have already put one
#475 [10:19] <itsmarinaa> we wait lol
#476 [10:19] <AlphaByl> maybe it's taken by somebody else
#477 [10:21] <Andrio> itsmarinaa, what did you put?
#478 [10:21] <itsmarinaa> it should say that is unavailable but it is not..It is like i havent put one but I have
#479 [10:22] <itsmarinaa> what name?
#480 [10:22] <Andrio> itsmarinaa, yes
#481 [10:22] <itsmarinaa> gamingbabyplayer a random one ik but it didnt say unavailable the previous times i have tried it
#482 [10:23] * andrea [webchat@c-75-67-219-175.hsd1.nh.comcast.net] has joined #minecrafthelp
#483 [10:24] <Andrio> mm
#484 [10:24] <Andrio> itsmarinaa, it looks like that should be OK
#485 [10:25] <andrea> My son cannot seem to get logged into the PC using the account he plays on xbox
#486 [10:25] <itsmarinaa> it keeps saying that I need to enter a profile name but I already have put one..this one
#487 [10:25] <asdf> xbox and pc are not related
#488 [10:26] <andrea> is there a way to log into that account after buying the pc edition?
#489 [10:27] <grandrolf> Did you buy the windows 10 edition or the java edition? (windows 10 edition - there you can use the same credentials as the Xbox one, but not java edition)
#490 [10:27] <asdf> this channel is java edition help
#491 [10:27] <andrea> okay, thank you. I will let him know
#492 [10:28] <grandrolf> yes I know, but you don't know what OP is asking for help about, so first we could clear that out and point in the right direction
#493 [10:28] * andrea [webchat@c-75-67-219-175.hsd1.nh.comcast.net] has quit. (Client Quit)
#494 [10:28] <Andrio> Oh hey, me
#495 [10:28] * asdf [~asdf@67.142.113.106] has quit. (Read error: Connection reset by peer)
#496 [10:28] <Andrio> itsmarinaa, tried with a different browser?
#497 [10:31] <itsmarinaa> yes but still the same message ;(
#498 [10:32] * McPAINes [webchat@ip5f5bf974.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#499 [10:32] <itsmarinaa> oh well it is okay, i will put a different one then <3 thanks btw
#500 [10:32] <Andrio> itsmarinaa, let me know if that works.
#501 [10:34] <McPAINes> have an old account which an old email, which i cant login anymore cuz the webhost is down. what can i do? i know my email, my informations at all
#502 [10:34] * henriksirkku [webchat@mobile-access-bceeb2-188.dhcp.inet.fi] has joined #minecrafthelp
#503 [10:34] * McPAINes [webchat@ip5f5bf974.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#504 [10:34] <itsmarinaa> Andrio no doesnt work either..I put the one I have here but it says that ''Your profile name must be at least three characters long''
#505 [10:35] <Andrio> mm
#506 [10:35] <henriksirkku> hello, where can i find mojang admin support... i bought minecraft account when it was released and forgot password and account name but i maybe remember right email xD
#507 [10:35] <Andrio> itsmarinaa, if I recall correctly the requirement is actually 4 characters.
#508 [10:35] <Andrio> ??> henriksirkku account/forgot-email
#509 [10:35] <Mightyena> henriksirkku: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#510 [10:36] <henriksirkku> <3
#511 [10:36] <henriksirkku> but if my email is disabled :(?
#512 [10:37] <itsmarinaa> Andrio i dont know.. I copy and paste that message
#513 [10:37] <Andrio> henriksirkku, see https://help.mojang.com/customer/en/portal/articles/901432-changing-your-email-address-mojang-accounts-?b_id=5408
#514 [10:37] <henriksirkku> thanks anyways, i try
#515 [10:37] * AlphaByl [webchat@87.71.0.70] has joined #minecrafthelp
#516 [10:37] <AlphaByl> help
#517 [10:38] <AlphaByl> me
#518 [10:38] * loops [~poops@199.116.222.138] has joined #minecrafthelp
#519 [10:38] <AlphaByl> anybody
#520 [10:41] * poops [~poops@199.116.222.138] has quit. (Ping timeout: 190 seconds)
#521 [10:42] <grandrolf> AlphaByl: help you with what?
#522 [10:42] <AlphaByl> ok, so i try to log in in a lan world and i get an error that says io.netty.Channel.AbstractChannel$annotatedconnectexception connection refused no further information
#523 [10:42] <AlphaByl> what do i do
#524 [10:43] <AlphaByl> i tried watching youtube videos but they were useless
#525 [10:43] * asdf [~asdf@67.142.113.106] has joined #minecrafthelp
#526 [10:43] <AlphaByl> none of them worked
#527 [10:44] <grandrolf> The one hosting the "server" needs to add java as allowed in the firewall
#528 [10:44] * LtChacal [webchat@45.232.17.250] has joined #minecrafthelp
#529 [10:45] <AlphaByl> but the three of us were playing and i seemed to be the only one who had the problem
#530 [10:45] <AlphaByl> and i allowed java in public and in private
#531 [10:47] * md_5 [~md_5@marius.md-5.net] has quit. (Ping timeout: 190 seconds)
#532 [10:47] * md_5 [~md_5@marius.md-5.net] has joined #minecrafthelp
#533 [10:47] <grandrolf> the one hosting need to allow incoming traffic, either for the temporary port that is used (this is not a good solution as that port changes each time the Lan game is enabled), or set it to java - or even better, set up a proper server instead of open to lan
#534 [10:48] <Andrio> ??> AlphaByl tools/HJT
#535 [10:48] <Mightyena> AlphaByl: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#536 [10:48] <Mightyena> AlphaByl: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#537 [10:48] <AlphaByl> ok i'll try
#538 [10:49] <LtChacal> Hello, I try to recover my password from my account which many years ago I did not enter and the mail never arrives
#539 [10:50] <Andrio> LtChacal, checked your spam folder?
#540 [10:50] <itsmarinaa> if i buy minecraft windows 10 edition can i play it on windows 7 ?
#541 [10:50] <Andrio> itsmarinaa, you cannot play the Windows 10 Edition on Windows 7
#542 [10:50] * mubei [webchat@236.74.187.220.broad.hu.zj.dynamic.163data.com.cn] has joined #minecrafthelp
#543 [10:51] <mubei> k？
#544 [10:51] <itsmarinaa> oh okayy thankss
#545 [10:51] <LtChacal> #Andrio Yes I did it
#546 [10:51] <Andrio> ??> LtChacal account/email-missing
#547 [10:51] <Mightyena> LtChacal: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#548 [10:51] <Mightyena> LtChacal: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#549 [10:51] <Mightyena> LtChacal: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#550 [10:51] <mubei> Can you send pictures here?
#551 [10:51] <Andrio> ??> mubei Imgur
#552 [10:51] <Mightyena> mubei: Imgur is an image hosting website at https://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#553 [10:53] * mubei [webchat@236.74.187.220.broad.hu.zj.dynamic.163data.com.cn] has quit. (Client Quit)
#554 [10:53] <AlphaByl> Mightyena https://paste.ubuntu.com/p/xFVKh3ccMS/
#555 [10:54] <AlphaByl> oh and i have a question
#556 [10:54] <LtChacal> Andrio I don't remember the name of the account or the password but I have the original email and the emails of the transactions
#557 [10:55] <Andrio> AlphaByl, you aren't on mobile Internet, are you?
#558 [10:55] <AlphaByl> no
#559 [10:55] <Andrio> ok
#560 [10:55] <AlphaByl> we are on the same internet
#561 [10:55] <Andrio> AlphaByl, do you have AVG antimalware installed?
#562 [10:56] <AlphaByl> no
#563 [10:56] <AlphaByl> it took a lot of memory space
#564 [10:56] <AlphaByl> in my task manager
#565 [10:56] <Andrio> AlphaByl, McAfee?
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#567 [10:56] <AlphaByl> yeah i have McAfee
#568 [10:57] <AlphaByl> i also have adaware antivirus
#569 [10:59] <Andrio> AlphaByl, remove McAfee
#570 [10:59] <Andrio> ??> AlphaByl AV/McAfee
#571 [10:59] <Mightyena> AlphaByl: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#572 [10:59] <Mightyena> AlphaByl: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#573 [10:59] * Marceyy [webchat@p2E551AF2.dip0.t-ipconnect.de] has joined #minecrafthelp
#574 [11:00] <AlphaByl> all McAfee?
#575 [11:00] <Andrio> AlphaByl, yes
#576 [11:00] <Marceyy> I can not log on minecraft.net or Minecraft launcher why is that?
#577 [11:01] <Andrio> Marceyy, can you log in at https://account.mojang.com/ ?
#578 [11:01] * AlphaByl [webchat@87.71.0.70] has quit. (Quit: webchat.esper.net)
#579 [11:01] <Marceyy> yes
#580 [11:02] <Andrio> ??> Marceyy tools/HJT
#581 [11:02] <Mightyena> Marceyy: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#582 [11:02] <Mightyena> Marceyy: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#583 [11:02] * AlphaByl [webchat@87.71.0.70] has joined #minecrafthelp
#584 [11:03] <AlphaByl> @Andrio i have a question
#585 [11:03] <Andrio> AlphaByl, what is it?
#586 [11:04] <AlphaByl> if i want two versions of minecraft like java and playstation do i have to pay for both or just one
#587 [11:04] <Marceyy> https://paste.ubuntu.com/p/2PGHdgPCF8/
#588 [11:04] <AlphaByl> just a random question
#589 [11:05] <Andrio> AlphaByl, they are separate, so you would have to buy both
#590 [11:05] <AlphaByl> ok
#591 [11:05] <Andrio> ??> Marceyy info/MCLeaks
#592 [11:05] <Mightyena> Marceyy: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#593 [11:05] <Mightyena> Marceyy: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#594 [11:05] <Andrio> ??> Marceyy win/hosts/edit
#595 [11:05] <Mightyena> Marceyy: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#596 [11:05] <Mightyena> Marceyy: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#597 [11:05] <AlphaByl> another question
#598 [11:06] <Marceyy> i bought minecraft on instant gaming
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#600 [11:09] <Algowns> Hello?
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#603 [11:12] <Marceyy> i bought minecraft on instant gaming
#604 [11:13] <Marceyy> i dont have any host file
#605 [11:14] <Marceyy> Mightyena i dont have any files
#606 [11:15] <Andrio> Marceyy, there should always be a hosts file
#607 [11:16] <grandrolf> Marceyy: if you enter %SystemRoot%\System32\drivers\etc\hosts as the file name it should open the file (as in the instructions you got from the bot), if you're trying to browse for the file you need to change "Text Documents (*.txt)" to "All Files (*.*)"
#608 [11:16] <Marceyy> no it isnt
#609 [11:16] <Andrio> Marceyy, what happened?
#610 [11:16] <Marceyy> in etc isnt a file
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#612 [11:17] <Marceyy> i bought the game over instant gaming. I can log in my mojang account but cant login in minecraft.net
#613 [11:18] <Andrio> Marceyy: 'if you're trying to browse for the file you need to change "Text Documents (*.txt)" to "All Files (*.*)"'
#614 [11:18] <Andrio> Or just enter '*' as the file name
#615 [11:22] <Marceyy> there isnt a file
#616 [11:22] <Marceyy> in there
#617 [11:23] <grandrolf> do you see the 2 icons for "open" and "cancel"?
#618 [11:24] <Marceyy> no
#619 [11:24] <Marceyy> nvm
#620 [11:24] <Marceyy> yes
#621 [11:24] <AlphaByl> after i uninstalled McAfee and scanned my computer, what do i do
#622 [11:25] <grandrolf> Marceyy: above those 2 icons/buttons is a dropdown list where it says "Text Docuemnts (*.txt)" change that to "All Files (*.*)" - and then you should see the files
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#624 [11:28] <Marceyy> i found it
#625 [11:28] <Marceyy> i open it
#626 [11:28] <Marceyy> what should i do now
#627 [11:28] <grandrolf> did you open notepad as administrator?
#628 [11:29] <Marceyy> give me a sec
#629 [11:30] <Marceyy> i open it
#630 [11:30] <Marceyy> whats now
#631 [11:30] <grandrolf> you can only edit the file as administrator - once you've opened notepad as administrator and then the hosts file, you should remove the 2 lines that contains ipaddress and something with mojang - then save the file
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#633 [11:34] <declan> hi i just wanted to ask what sort of graphics card is best to play minecraft
#634 [11:36] <Marceyy> i`m done
#635 [11:36] <Marceyy> and i change my pass
#636 [11:37] <declan> ok hi
#637 [11:37] <Marceyy> anything alse ?
#638 [11:38] <Marceyy> else ?
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#640 [11:38] <grandrolf> Marceyy: did you manage to login now?
#641 [11:38] <AlphaByl> i quarantined the threats, now what do i do
#642 [11:38] <Marceyy> i love you
#643 [11:39] <Marceyy> kuss auf die nuss
#644 [11:39] <Marceyy> #fullhomo
#645 [11:39] <Marceyy> i worked
#646 [11:39] <Marceyy> thanks
#647 [11:39] <AlphaByl> they're just doing their job lol
#648 [11:39] <Marceyy> it worked
#649 [11:40] <declan> no i just wanted to know what graphics card is best for minecraft
#650 [11:40] <grandrolf> job? - this is community support, this is not Mojang
#651 [11:40] <grandrolf> Marceyy: good, now stay away from hacked launchers :)
#652 [11:40] <AlphaByl> yeah i know
#653 [11:40] <AlphaByl> anyway
#654 [11:40] <Marceyy> yes
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#656 [11:40] <AlphaByl> were is everybody
#657 [11:40] <AlphaByl> where*
#658 [11:41] <declan> no idea i just need help with graphics problems
#659 [11:41] <grandrolf> declan: any newer graphics card for gaming should work
#660 [11:41] <declan> thank you
#661 [11:42] <grandrolf> I take it your question is related to that you want to by a new card? - or are you having issues with a current one?
#662 [11:42] <AlphaByl> grandrolf you know my problem right?
#663 [11:43] <declan> well the one i have wont run minecraft because of the pixel format
#664 [11:43] <grandrolf> not fully supported for windows 10?
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#667 [11:44] <grandrolf> AlphaByl: yes, did you uninstall mcafee and run the scans?
#668 [11:44] <AlphaByl> yes i even quarantined the threats
#669 [11:44] <grandrolf> what was the threats?
#670 [11:44] <AlphaByl> google mostly
#671 [11:44] <grandrolf> so just cookies?
#672 [11:45] <declan> no i forgot to scan
#673 [11:45] <AlphaByl> extentions
#674 [11:45] <grandrolf> AlphaByl: then try again and see if it works better now
#675 [11:45] <AlphaByl> the LAN world?
#676 [11:45] <grandrolf> declan: the scan question was for AlphaByl
#677 [11:45] <declan> ok thank you bye
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#679 [11:45] <grandrolf> AlphaByl: sure
#680 [11:45] <AlphaByl> alright
#681 [11:45] <declan> oh sorry
#682 [11:45] <Im_sad> Ugh
#683 [11:46] <AlphaByl> thank you
#684 [11:46] <AlphaByl> you're the best
#685 [11:46] <grandrolf> wasn't me that helped you out to get here, but sure - I'll take it ;)
#686 [11:46] <grandrolf> *get there
#687 [11:46] <AlphaByl> hahaha yeah
#688 [11:46] <Im_sad> my brother trolled me and he went on my Minecraft survival account and activated cheats so I cannot get achievements anymore what do I do I already email Minecraft
#689 [11:48] <grandrolf> Im_sad: that is a per world setting, if you have backups - revert to those, otherwise you'll need to start over - as far as I know
#690 [11:48] <Im_sad> I dotn have a backup and I worked really hard on it
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#692 [11:52] <grandrolf> there might be some unsupported ways to fiddle around with the world save/settings files - nothing that is supported from here. Try and search the web for it - and if you do mess around and try stuff - make sure to create a backup first, so if things go really wrong you can go back
#693 [11:52] <grandrolf> Otherwise - the option is to restart
#694 [11:52] <Im_sad> Oh yeah true
#695 [11:53] <Im_sad> I play on a mobile device so how would I get to those files do u know?
#696 [11:53] <grandrolf> oh - sorry that's for java edition, we only help out with the java edition from here
#697 [11:53] <grandrolf> I have no idea if that's even possible on the bedrock edition
#698 [11:54] <Im_sad> Oh shoot
#699 [11:54] <grandrolf> even if you do find somehting, mind that it may unsupported and might break things, so backups are important
#700 [11:54] <Im_sad> Is there a way to transfer files from my device to my Mac?
#701 [11:55] <grandrolf> probably, search the internet for it - and good luck (sorry I can't help you out - I feel your pain)
#702 [11:55] <Im_sad> Yeah😭😭😭
#703 [11:55] <Im_sad> Thanks man
#704 [11:56] <grandrolf> find a nice way to get back at your brother as well :)
#705 [11:56] <Im_sad> Before I do that
#706 [11:56] <Im_sad> Oh that’s done
#707 [11:56] <Im_sad> Been done
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#709 [11:57] <Raul> Pixel format not accelerated even though I have proper drivers
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#715 [12:22] <mehi> hi, i forgot my username and havent used minecraft since the migration option, how can i get it back'
#716 [12:23] <phildill> what's the deal with this? I bought the game can only play demo it will not fully download the game my account was charged already talked to my bank
#717 [12:25] <phildill> is there no phone contact for this company or what kinda convenient they make it really difficult to talk to anybody after they take your money
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#721 [12:33] <YeetMaarster> hi
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#724 [12:34] <xaelis> Hi, Minecraft keeps crashing at the mojang loading screen
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#726 [12:34] <YeetMaarster> i cant loggin to minecraft has somebody an answare?
#727 [12:35] <YeetMaarster> xaelis i cannot even loggin xD
#728 [12:35] <YeetMaarster> I will not be forwarded
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#730 [12:37] <phildill> this place is no help at all
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#732 [12:38] <Ani> hello
#733 [12:39] <Ani> my minecraft keeps crashing after i open a world or server
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#740 [12:51] <Dillon> I had a old Minecraft account and im trying to do the account migration but I cant remember my login information. I think I know the email I used but im not sure of the password. I know the account username as well. I have tried getting a password reset sent to my email but it hasn't sent an email. I also tried doing a email verification but ha
#741 [12:51] <Dillon> ven't received an email.
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#744 [12:54] <charlie> can you tell me the email connected to the username oldpig13
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#746 [12:55] <Tay> Hello! Just want to make sure that Mojang will be able to help me with this: If my account was hacked, and the hacker changed my username, will Mojang be able to restore my username?
#747 [12:58] <charlie> ?
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#750 [13:00] <Matt8> My son purchased a fw worlds in minecraft on his iPad and then when he joined xbox live in order to play minecraft with his cousin, he no longer had access to his purchased worlds. Is there any way to import them?
#751 [13:00] <Matt8> My son purchased a fw worlds in minecraft on his iPad and then when he joined xbox live in order to play minecraft with his cousin, he no longer had access to his purchased worlds. Is there any way to import them?
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#756 [13:03] <tripleJ> are there operators in here?
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#763 [13:08] <astin> Process crashed with exit code -805306369
#764 [13:09] <astin> Process crashed with exit code -805306369
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#766 [13:09] <YazTDB> Is anyone able to help me with an issue? I have forgotten my email for my minecraft account, but I remember the password and username
#767 [13:09] * davebrolol [webchat@dD57690F7.access.telenet.be] has joined #minecrafthelp
#768 [13:09] <Stefan> I want to change my name because it is reported offensive on some servers even though it is not, but I have a name cooldown for one month can u help me change it before a month
#769 [13:09] <davebrolol> salam
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#771 [13:09] <astin> how do i fix this error code?
#772 [13:09] <astin> Process crashed with exit code -805306369
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#775 [13:10] <davebrolol> So I bought on a friends pc minecraft and i could login on his pc with the account but on my my pc i cant login so what can i do
#776 [13:11] <davebrolol> help me plss
#777 [13:11] <DirtL> Hello, my minecraft account is currently deactivated (I manually deactivated it with my private reasons) and its been 2 months or even more and now I would like to activate it again. It is not really a necessary but I really want to play again.
#778 [13:11] <davebrolol> Any mod?
#779 [13:12] <Matt8> My son purchased a fw worlds in minecraft on his iPad and then when he joined xbox live in order to play minecraft with his cousin, he no longer had access to his purchased worlds. Is there any way to import them?
#780 [13:13] * tripleJ [webchat@67-198-40-113.dyn.grandenetworks.net] has joined #minecrafthelp
#781 [13:13] <YazTDB> davebrolol im not a mod here, but you should be able to click the username in the top left corner of the minecraft launcher and click 'Log out'
#782 [13:13] <tripleJ> hello
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#785 [13:13] <tripleJ> is anyone able to help me. minecraft error keeps coming up saying minecraft ran out of memory
#786 [13:14] <YazTDB> @tripleJ is your computer running out of space?
#787 [13:14] <tripleJ> it shouldnt be.
#788 [13:14] <YazTDB> Sorry then I don't know
#789 [13:14] <davebrolol> @YazTDB I cant login to the site of Minecraft so i cant eve install it
#790 [13:14] <tripleJ> says i have 11.9 gb of ram left
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#792 [13:15] <YazTDB> davebrolol ah ok
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#795 [13:16] <tripleJ> accidentally closed window.
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#802 [13:23] <davebrolol> Andrio
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#808 [13:33] * tom [webchat@host-2-100-96-179.as13285.net] has joined #minecrafthelp
#809 [13:33] <tom> ji my mincraft will not load
#810 [13:34] <tom> will any one help me
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#813 [13:35] <joethekiller> hey i have this problem when i lunch minecraft i have a gt 1030
#814 [13:35] <joethekiller> The game crashed whilst initializing game
#815 [13:35] <joethekiller> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#816 [13:35] * Absol kicked joethekiller from #minecrafthelp (Reason: oethekiller :Stop spamming)
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#820 [13:40] <Famouskid> Hi so i have this old minecraft account named "Famouskid". But one day a long time ago i couldnt login. so i had to buy a new account? I just wanna know which email there is linked to this account or something.
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#827 [13:58] <Ricardo> Hello, I bought a minecraft account a couple of years ago, but I am trying to download the game again to play but I only have the option of buying again, I already migrate my account but that does not seems to help, thanks in advance
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#832 [14:13] <MdeMario> hi buy Minecraft by mistake and I want to return it I need help
#833 [14:14] <adham> hi
#834 [14:14] <adham> i cant buy minecraft
#835 [14:15] * GlancingPluto18 [webchat@c-69-140-124-21.hsd1.va.comcast.net] has joined #minecrafthelp
#836 [14:15] <MdeMario> hi i buy Minecraft by mistake and I want to return it I need help
#837 [14:15] <GlancingPluto18> Is there a way to find my email address while logged into the game?
#838 [14:16] <adham> hi i cant buy minecraft
#839 [14:18] <GlancingPluto18> We've had SO MANY accounts over the years, and we ended up letting the kid buy things on this account, but we can't remember which of the millions of email addresses we have it could be.
#840 [14:19] * asdf [~asdf@2001:5b0:2806:f9f8:c900:b60e:e763:753c] has joined #minecrafthelp
#841 [14:19] <adham> hi i cant buy minecraft, someone help me plz
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#843 [14:34] * Max6 [webchat@115.75.56.190.dynamic.intelnet.net.gt] has joined #minecrafthelp
#844 [14:35] <Max6> Hi when I login to Minecraft it says to try again later every time I log in
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#847 [14:40] * simbudium222 [webchat@115.140.44.111] has joined #minecrafthelp
#848 [14:42] <simbudium222> Tab to open inventory is fine when opening, but the inventory button is not closed by the recipe button when closing.
#849 [14:43] <GlancingPluto18> Is everyone on here just looking for help?
#850 [14:43] <juan19001> help me please
#851 [14:43] <juan19001> https://paste.ubuntu.com/p/ykx3NBmXwt/
#852 [14:43] <simbudium222> If you open the inventory button as a tab button, it is fine to open it, but the inventory is not closed by the recipe button when closing.
#853 [14:43] <juan19001> I can't load the game on any version post 1.9
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#855 [14:47] * asdf [~asdf@67.142.113.106] has joined #minecrafthelp
#856 [14:52] * doctorbryson12 [webchat@cpe-173-95-173-31.nc.res.rr.com] has joined #minecrafthelp
#857 [14:52] <doctorbryson12> #minecrafthelp
#858 [14:54] <doctorbryson12> i do not remember my email for my minecraft account that i made when i was super young so i was wondering if you could tell me the email because i know the username
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#860 [15:06] <asdf> how long ago?
#861 [15:06] * oswald71 [webchat@77.111.247.48] has joined #minecrafthelp
#862 [15:06] <oswald71> Hello?
#863 [15:06] <doctorbryson12> hi
#864 [15:07] <oswald71> i cant log in, it sais invalid username or password
#865 [15:07] <doctorbryson12> The username is doctorbryson12
#866 [15:07] <oswald71> i can login to my account on minecraft.net though
#867 [15:08] <doctorbryson12> I never Changed my password to that account
#868 [15:08] <doctorbryson12> and the username doesn't change so im confused on why it wont work
#869 [15:08] <asdf> so log into and change email
#870 [15:09] <doctorbryson12> but in order to do that i need to know the old email
#871 [15:09] <doctorbryson12> and i dont know it cause it was my dads and hes probable had 10 emails since then
#872 [15:10] * Dominik [webchat@95C8775F.dsl.pool.telekom.hu] has joined #minecrafthelp
#873 [15:10] <doctorbryson12> you see what im saying?
#874 [15:12] * Lord_of_Life_ [~Lord@77.29.114.40] has joined #minecrafthelp
#875 [15:12] <asdf> ??> doctorbryson12 account/reset-email
#876 [15:12] <Mightyena> doctorbryson12: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#877 [15:12] <doctorbryson12> When I try to change the email on my account to a more relevant email for me it doesn't work because it says i need to sign into the original email which i don't know because i was 8 when i got it and its my dads email. And I made the account before 2012 so i just try to login with the username and password and it doesn't let me and says i need to
#878 [15:12] <doctorbryson12> do something with mojang
#879 [15:13] <Dominik> Hi! I don't really know whether i'am at the right place but can someone help me with my minecraft account?
#880 [15:13] <asdf> maybe
#881 [15:13] * Mattiasthehero [webchat@cpe-76-177-250-62.natcky.res.rr.com] has joined #minecrafthelp
#882 [15:13] <doctorbryson12> they fucked minecraft up man
#883 [15:14] <Absol> doctorbryson12: Please keep it civil
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#886 [15:14] <doctorbryson12> should have just kept the login info username and password. shouldnt have to connect it to a mojang account thats dumb
#887 [15:14] <RepeatOffender> Logged out of website and launcher every time I reset
#888 [15:14] <RepeatOffender> My computer
#889 [15:15] * strawberry1234567891 [webchat@c-73-98-108-143.hsd1.nm.comcast.net] has joined #minecrafthelp
#890 [15:15] <Mattiasthehero> Hi there. I'm attempting to upload a Skyblock world to my Minecraft saves folder, however when I put the save file in that folder, it doesn't appear in the game. I checked my Versions folder, and in that folder it for some reason shows 1.12.2 instead of 1.14.4 which is what I'm playing on.
#891 [15:15] * Dominik [webchat@95C8775F.dsl.pool.telekom.hu] has quit. (Client Quit)
#892 [15:15] <Mattiasthehero> How do I get that folder to update to 1.14.4?
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#897 [15:23] * RepeatOffender [webchat@108.62.202.227] has joined #minecrafthelp
#898 [15:23] <RepeatOffender> Using Java, every time my pc is restarted I am both logged out from my launcher and the website
#899 [15:24] <RepeatOffender> When I attempt to change my password, nothing can go through on the website, and I can't log into my launcher
#900 [15:24] <Matthew8> I cannot start my game
#901 [15:24] <Matthew8> 3ead16297c9847128ced8c7daa6dd279
#902 [15:24] <RepeatOffender> Similar issue Matthew8?
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#904 [15:24] * Lars [webchat@83-94-254-242-cable.dk.customer.tdc.net] has joined #minecrafthelp
#905 [15:25] <Lars> Hello
#906 [15:25] <RepeatOffender> Hi
#907 [15:25] <Lars> I have a question regarding account deletion.
#908 [15:25] <RepeatOffender> I'll try to help, here for some myself actually
#909 [15:26] <Lars> Oh.
#910 [15:26] <Lars> You aren't a supporter?
#911 [15:26] <Lars> Oh well.
#912 [15:26] <RepeatOffender> I have launcher issues with getting logged out
#913 [15:26] <Lars> Oh.
#914 [15:26] <Lars> But since you are here may I ask you a question?
#915 [15:26] <RepeatOffender> Why not
#916 [15:27] <Lars> If I send an email to mojang and get my account permanently deleted, will my naming history be public? I don't just mean deactivating the account, but sending an email and getting it deleted as you are instructed to do.
#917 [15:27] <GlancingPluto18> @Mightyena this still requires the original email address.
#918 [15:28] <RepeatOffender> Lars, not sure I understand the question. Do you mean the username?
#919 [15:29] <RepeatOffender> I don't believe that will be deleted, if you wanted to possibly use a similar name for a new account?
#920 [15:29] <Lars> You can get your account deactivated, but it says you also can get it permnently deleted if you send them an email and request. I was wondering if I did that, would my name history still be public?
#921 [15:30] <Lars> If you don't know, I guess i'll have to contact mojang through mail.
#922 [15:31] <RepeatOffender> I'm not sure I know what you mean by name history
#923 [15:31] <Lars> I will just email mojang directly.
#924 [15:31] <Lars> But thank you for your help anyways.
#925 [15:31] <RepeatOffender> Good luck
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#927 [15:32] <RepeatOffender> Using Java, every time my pc is restarted I am both logged out from my launcher and the website
#928 [15:32] <RepeatOffender> When I attempt to change my password, nothing can go through on the website, and I can't log into my launcher
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#930 [15:35] * ersk0209 [webchat@163.51-175-211.customer.lyse.net] has joined #minecrafthelp
#931 [15:35] <Daisy> Hello, I was recently trying to buy Minecraft. Now buying it was not the problem my username is. I cant seem to use a certain username and I am not sure why maybe it's to close to my email? It does not say.
#932 [15:35] * Gregian [webchat@ip68-1-174-246.ri.ri.cox.net] has joined #minecrafthelp
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#935 [15:36] <RepeatOffender> No reason was specified? Daisy
#936 [15:36] <RepeatOffender> Some usernames are already taken
#937 [15:36] <Gregian> I only need help about my Windows 10 Edition code.
#938 [15:37] <RepeatOffender> Seems complex to me haha
#939 [15:37] <Gregian> They scam me
#940 [15:37] <Gregian> RIP
#941 [15:37] <Gregian> Not really
#942 [15:38] <Daisy> It's not already taken it says that I need to enter a profile name but it is in the guildines of username 3-16 letters numbers etc
#943 [15:39] * Gregian [webchat@ip68-1-174-246.ri.ri.cox.net] has quit. (Client Quit)
#944 [15:40] <Daisy> I checked on a website to see if it was a available and if the website is correct the username should be available. I'm guessing that maybe the username is to close to my email but looking around the web it seems nobody else has had that problem. I am bamboozled. I did have this problem with another game. Maybe a certain word is offensive and that
#945 [15:41] <Daisy> word is "Despicable"
#946 [15:42] <RepeatOffender> Im unsure whether there is actually a censor on usernames, but that is possible
#947 [15:43] <Daisy> I sent a support email hopefully something happens if not Ill use a different username I just have the same username for everything on ps4,xbox, steam, etc..
#948 [15:43] <RepeatOffender> I would recommend a different username, if possible, or other attempts towards bypassing it
#949 [15:43] <RepeatOffender> Might want to wait, if its that important
#950 [15:44] <RepeatOffender> Using Java, every time my pc is restarted I am both logged out from my launcher and the website
#951 [15:44] <RepeatOffender> When I attempt to change my password, nothing can go through on the website, and I can't log into my launcher
#952 [15:45] <RepeatOffender> For the time being I am waiting so that my password resets will process, which has worked in the past
#953 [15:45] <RepeatOffender> A more permanent fix would be appreciated
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#955 [15:47] <RepeatOffender> Who else needs help here? Or is everyone just waiting around
#956 [15:52] * not_jack [webchat@67.185.144.64] has joined #minecrafthelp
#957 [15:53] <not_jack> im geting stuck on the mojang screen and need to go to a older loncher
#958 [15:53] <not_jack> to fix it
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#960 [15:59] * Daisy [webchat@mobile-107-77-207-123.mobile.att.net] has joined #minecrafthelp
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#962 [16:02] <GlancingPluto18> I just don't understand, even my bank has a "forgot email" button. Not that I'd ever forget my bank email.
#963 [16:06] * Sara8 [webchat@40.71.227.101] has joined #minecrafthelp
#964 [16:06] <Sara8> hi
#965 [16:07] <Sara8> are you there
#966 [16:11] * GlancingPluto18 [webchat@c-69-140-124-21.hsd1.va.comcast.net] has quit. (Quit: webchat.esper.net)
#967 [16:25] * lol25 [webchat@40.71.227.101] has joined #minecrafthelp
#968 [16:25] <lol25> is anyone there
#969 [16:26] * Only3ziz [webchat@197.25.218.132] has joined #minecrafthelp
#970 [16:26] <Only3ziz> hi
#971 [16:26] <Only3ziz> any one here
#972 [16:26] <Only3ziz> i need help
#973 [16:27] * tivonor [webchat@c-98-211-0-144.hsd1.tn.comcast.net] has joined #minecrafthelp
#974 [16:27] <lol25> is their a way to buy Minecraft using pay pal
#975 [16:27] <Only3ziz> ye
#976 [16:27] <lol25> how
#977 [16:27] <Only3ziz> i lost my account password and i cant get a password reset request
#978 [16:27] <Only3ziz> search on yt
#979 [16:27] <Only3ziz> its really easy thing
#980 [16:29] <Only3ziz> any staff here
#981 [16:30] <tivonor> I'm running a 1.14.4 vanilla server and getting lag spikes every 5-10 minutes. Any help would be appreciated.
#982 [16:30] <Only3ziz> sppikes ?
#983 [16:31] <Only3ziz> what are lag spikes ?
#984 [16:31] * lol25 [webchat@40.71.227.101] has quit. (Quit: webchat.esper.net)
#985 [16:31] <tivonor> where mined blocks reappear, rubberbanding when moving, cant interact with objects, enemies stop moving, etc.
#986 [16:32] <Only3ziz> what i havent ever tried 1.14.4
#987 [16:33] <tivonor> Only3ziz do you have your minecraft account updated to a mojang account (email) or is it still using just the username ?
#988 [16:34] <Only3ziz> ye i have but i lost my password and i cant get a password request email
#989 [16:34] <Only3ziz> that's my problem
#990 [16:34] * Joshs2d [webchat@ics133-97.icsincorporated.com] has joined #minecrafthelp
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#992 [16:34] <tivonor> it was an A or B question... you answered with "yes"... do you login with email or username?
#993 [16:35] <Only3ziz> no
#994 [16:36] <tivonor> ok what do you play minecraft on?
#995 [16:36] <Only3ziz> new account
#996 [16:36] <tivonor> pc?
#997 [16:36] <Only3ziz> but i spend money on my lost accouunt
#998 [16:36] <Only3ziz> yes
#999 [16:36] <tivonor> what did you spend money on?
#1000 [16:37] <Only3ziz> do u play pvp servers
#1001 [16:37] <Only3ziz> ?
#1002 [16:37] <tivonor> not usually
#1003 [16:37] <tivonor> but i have
#1004 [16:37] <Only3ziz> i bought a cape
#1005 [16:37] <tivonor> ah i see.
#1006 [16:37] <Only3ziz> and i was going to buy a rank in hypixel
#1007 [16:37] <Only3ziz> do u have discord ?
#1008 [16:38] * Billewong [webchat@S01065c7695f92456.cg.shawcable.net] has joined #minecrafthelp
#1009 [16:38] <Only3ziz> ?
#1010 [16:38] <Billewong> hi
#1011 [16:38] <tivonor> hello
#1012 [16:38] <Only3ziz> hi
#1013 [16:38] <tivonor> Only3ziz did you try going here https://my.minecraft.net/en-us/password/forgot/ ?
#1014 [16:39] <Only3ziz> nope
#1015 [16:39] <Only3ziz> lemme try
#1016 [16:39] <Billewong> anyone having crashing issues when playing minecraft?
#1017 [16:39] <Only3ziz> ye i tried i dont get password requests
#1018 [16:39] <Only3ziz> nope
#1019 [16:39] <Billewong> dang
#1020 [16:40] <Only3ziz> bangerr
#1021 [16:40] <tivonor> did you check your spam folder?
#1022 [16:40] <Only3ziz> yea
#1023 [16:41] <tivonor> then you would want to Contact Mojang Support at https://help.mojang.com/customer/portal/emails/new?ref=footer
#1024 [16:41] <Only3ziz> nothing works i thing becuz i changed the password a lot
#1025 [16:41] <Only3ziz> i did last hout and before 2 month
#1026 [16:41] <Only3ziz> months*
#1027 [16:41] <Only3ziz> ;(-
#1028 [16:41] <Only3ziz> ;'(
#1029 [16:42] <tivonor> when was the last time you logged in to your MC account?
#1030 [16:42] <Only3ziz> last 8 months
#1031 [16:42] <Only3ziz> i thing before 10 month
#1032 [16:43] <Only3ziz> i did everything but nothing work
#1033 [16:44] <tivonor> check this one out and see if it helps https://help.mojang.com/customer/en/portal/articles/775905-migrating-from-minecraft-to-mojang
#1034 [16:45] <Only3ziz> it wont helpme
#1035 [16:45] <Only3ziz> i will lose everything
#1036 [16:45] <Only3ziz> and i cant even migrate it
#1037 [16:45] <Only3ziz> i want to change my password ;'(
#1038 [16:45] <Only3ziz> i played on that account for 3 years
#1039 [16:47] <tivonor> why will you lose everything?
#1040 [16:47] <Only3ziz> the cape and the levels in the servers
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#1042 [16:48] <Only3ziz> !
#1043 [16:49] * Jorja [webchat@67.213.24.107] has joined #minecrafthelp
#1044 [16:49] <Jorja> Is there anything I can do to help stop getting Minecraft 1.X or 1.1X(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it. The game does not crash and there is no error. Some days I can play for hours without issues then others ten mins and I have the iss
#1045 [16:49] <Jorja> ue. As I have said the game is not crashing, Everything is up to date. I have already tried the normal uninstall/reinstall trick
#1046 [16:50] <Only3ziz> idk :)
#1047 [16:54] <tivonor> those stay the same if you migrate. they are tracked on the server you play on (for xp / levels). As for the capes. you can set that through the mojang account and if you have custom capes on some servers, those too will be set and saved server side. you should not lose anything
#1048 [16:54] * Anon [webchat@ip68-101-79-128.ga.at.cox.net] has joined #minecrafthelp
#1049 [16:54] <tivonor> Jorja is this in singleplayer?
#1050 [16:55] <Only3ziz> really
#1051 [16:55] <tivonor> ya
#1052 [16:55] <Only3ziz> im scared
#1053 [16:55] <tivonor> i migrated years ago and literally nothing changed. just logged in with email instead of username
#1054 [16:55] <Only3ziz> i'll wait til mojang help me if they wont i will migrate it
#1055 [16:56] <Anon> Hey! I was wondering if it would be possible to get minecraft java edition for free after purchasing minecraft windows 10 edition a few years ago, because i know you can get windows 10 free frombuying java before october 2018. Thank you!
#1056 [16:56] <tivonor> Only3ziz ok. sounds like you have a plan.
#1057 [16:56] <Only3ziz> nope
#1058 [16:57] <Only3ziz> i just want my account ;'(((((((((((((((((((((((((((((((
#1059 [16:59] * Dzxstin [webchat@75-138-176-33.dhcp.oxfr.ma.charter.com] has joined #minecrafthelp
#1060 [17:00] <Only3ziz> #minecrafthelp
#1061 [17:00] <tivonor> Anon i dont think it works the other way around. prolly to do with the unified platform and price differences.
#1062 [17:00] * Dzxstin [webchat@75-138-176-33.dhcp.oxfr.ma.charter.com] has quit. (Client Quit)
#1063 [17:00] <Only3ziz> yea
#1064 [17:01] <Anon> ty
#1065 [17:01] * Anon [webchat@ip68-101-79-128.ga.at.cox.net] has quit. (Quit: webchat.esper.net)
#1066 [17:01] <Only3ziz> so wassup
#1067 [17:02] <Only3ziz> : )
#1068 [17:03] <Only3ziz> any staff here ????????????
#1069 [17:04] <grandrolf> it's community support
#1070 [17:05] * slayer [webchat@S01069050caa84cb3.vs.shawcable.net] has joined #minecrafthelp
#1071 [17:05] <Only3ziz> ohhhhhhh
#1072 [17:06] <Only3ziz> so i wont get help
#1073 [17:06] * slayer [webchat@S01069050caa84cb3.vs.shawcable.net] has quit. (Client Quit)
#1074 [17:06] <grandrolf> that information should have been available when you joined here
#1075 [17:06] <Only3ziz> 😥
#1076 [17:06] <grandrolf> no one here can help you with account specific issues, but I can get the information with a link on how you contact Mojang
#1077 [17:07] <Jorja> Both
#1078 [17:07] <Only3ziz> they take more then 2 month to replay my email
#1079 [17:07] <Jorja> tivonor both
#1080 [17:07] <Only3ziz> months*
#1081 [17:08] <grandrolf> yes - they have a large backlog at the moment according to their page, but no one but Mojang can help you out with your issue, did you use the contact form already?
#1082 [17:08] <Only3ziz> ye this is second time
#1083 [17:08] <grandrolf> you should not create more than 1, it will not get you help any faster
#1084 [17:09] * itsopticman [webchat@r-158-92-254-104.consumer-pool.prcdn.net] has joined #minecrafthelp
#1085 [17:09] <Only3ziz> really
#1086 [17:09] <Only3ziz> how many a least
#1087 [17:09] <Only3ziz> at*
#1088 [17:09] <grandrolf> what do you mean?
#1089 [17:10] * itsopticman [webchat@r-158-92-254-104.consumer-pool.prcdn.net] has quit. (Client Quit)
#1090 [17:10] <Only3ziz> bruh i only want my account back i cant recive a password reset requesttt ;'(
#1091 [17:10] <Only3ziz> what's the problem
#1092 [17:11] <Only3ziz> i thing becuz i changed it alot
#1093 [17:11] <grandrolf> there's no reason to "bruh" me - I do not work for Mojang, no one here does
#1094 [17:11] <grandrolf> If there's a issue with your account, you'll need to contact Mojang and then wait, there's no other way to sort it out
#1095 [17:12] <Only3ziz> i tried 2 times
#1096 [17:12] * Matt3 [webchat@174.115.14.96] has joined #minecrafthelp
#1097 [17:13] <grandrolf> Like I said, there's no reason to send the message more than 1 time - that will not help you any faster, Mojang is sorting them out in order as they come in
#1098 [17:13] <Matt3> I am able to enter username and password to log-in....but the the first thing it then asks is to answer the security questions.....to which I apparently have wrong and am trying to change. Basically going in circles. How can we solve this ? Thanks. Matt.
#1099 [17:14] <Only3ziz> but they take too much time
#1100 [17:14] <Only3ziz> they still reponsing 13th june
#1101 [17:14] <grandrolf> and there's still no other way
#1102 [17:14] <grandrolf> no one here can help you with that issue
#1103 [17:14] <grandrolf> Matt3: wasn't you in here before?
#1104 [17:15] <Only3ziz> why u are mad ?
#1105 [17:15] <Matt3> no
#1106 [17:15] <grandrolf> Only3ziz: I am not mad, not in any way - but you keep asking the same thing over and over. Please read what I'm telling you
#1107 [17:16] <Matt3> is the only way they can make changes to the account is if they have the transaction ID?
#1108 [17:17] <Only3ziz> ok
#1109 [17:18] <Only3ziz> sorry ;'(
#1110 [17:18] <Only3ziz> ;'(
#1111 [17:18] * Sherm [webchat@162-224-59-138.lightspeed.wepbfl.sbcglobal.net] has joined #minecrafthelp
#1112 [17:18] <grandrolf> Matt3: Not always, they might have other ways to ensure it's your account - but if you have the transaction ID, that will help. Have you sent a message to Mojang?
#1113 [17:19] <Matt3> yes but i bought the account 7 years ago
#1114 [17:19] <Matt3> so don't have hte ID
#1115 [17:19] <grandrolf> I bought mine as well way back, but I still have that ID :9
#1116 [17:19] <Matt3> *have
#1117 [17:20] <Sherm> How do I reset my questions if I can no longer get into the email that my account is connected to?
#1118 [17:20] <Only3ziz> bro sorry but is the problem cuz i changer the password alot in the same week
#1119 [17:21] <Only3ziz> u mean that's not yours
#1120 [17:21] <Only3ziz> u cant
#1121 [17:21] <Matt3> would you get locked out of the account by trying to login with the wrong awnsers for the questions
#1122 [17:21] * Lakehaura [webchat@162-207-240-246.lightspeed.bcvloh.sbcglobal.net] has joined #minecrafthelp
#1123 [17:21] <Only3ziz> u have to have the email
#1124 [17:21] <Matt3> i do
#1125 [17:21] <grandrolf> Matt3: Only Mojang can help you either way, so just send what proof you have and wait for them to respond, it's a big backlog at the moment according to their page.
#1126 [17:21] <Matt3> ok
#1127 [17:21] <Matt3> thanks
#1128 [17:22] <Lakehaura> i need help idk if I go here or Mojang. Im having problems with trying to load any other version on Minecraft besides 1.14. But when I do use 1.14 It keeps say not responding.
#1129 [17:22] <Only3ziz> grandrolf bro sorry but is the problem cuz i changer the password alot in the same week
#1130 [17:23] * Matt3 [webchat@174.115.14.96] has quit. (Quit: webchat.esper.net)
#1131 [17:24] <Lakehaura> can anyone help me?
#1132 [17:26] * khkh [webchat@37.105.235.83] has quit. (Quit: webchat.esper.net)
#1133 [17:26] <Lakehaura> Absol or someone that can help me?
#1134 [17:27] * helpme [webchat@24-180-137-136.dhcp.aldl.mi.charter.com] has joined #minecrafthelp
#1135 [17:27] <helpme> verify simsfunnyfarm@gmail.com
#1136 [17:28] * Philip [webchat@109.255.36.228] has joined #minecrafthelp
#1137 [17:28] <grandrolf> Lakehaura: absol is a bot + this is community support = not always someone here. Only latest version of Java edition Minecraft is supported from here - did you have issues with the latest version as well?
#1138 [17:29] <Lakehaura> yes
#1139 [17:29] <grandrolf> Vanilla minecraft, vanilla launcher?
#1140 [17:30] <Lakehaura> vanilla minecraft
#1141 [17:30] * Ziluke [webchat@64.188.31.122.static.quadranet.com] has joined #minecrafthelp
#1142 [17:30] <grandrolf> ??> Lakehaura tools/HJT
#1143 [17:30] <Mightyena> Lakehaura: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1144 [17:30] <Mightyena> Lakehaura: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1145 [17:30] <Lakehaura> can I ask whats this?
#1146 [17:32] <grandrolf> It's a software that scans your computer to show if you have anything installed that is known to cause issues, 3rd party antivirus, overlay programs, etc.
#1147 [17:32] <grandrolf> It creates a log that you can share
#1148 [17:32] <Lakehaura> do you want me to send you the link when im done and ah ok
#1149 [17:32] * mauf [webchat@2-104-50-109-cable.dk.customer.tdc.net] has joined #minecrafthelp
#1150 [17:32] <grandrolf> link here
#1151 [17:32] <mauf> please help
#1152 [17:32] <Lakehaura> alr im working on everything rn
#1153 [17:33] <grandrolf> mauf: help with what?
#1154 [17:33] <mauf> i cannot logon to website to download the server file, but i can login to game client
#1155 [17:34] * Lakehaura [webchat@162-207-240-246.lightspeed.bcvloh.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#1156 [17:34] <grandrolf> mauf: what happens when you try?
#1157 [17:34] <mauf> wrong username or email
#1158 [17:34] * Jake [webchat@5e0ac8a9.bb.sky.com] has joined #minecrafthelp
#1159 [17:34] <Jake> hey i have an issue with my minecraft launcher
#1160 [17:35] * Jake is now known as Guest57696
#1161 [17:35] <Guest57696> help?
#1162 [17:35] <grandrolf> mauf: but you can use the vanilla launcher?
#1163 [17:35] <mauf> yep
#1164 [17:35] <grandrolf> Guest57696: what's the issue?
#1165 [17:35] <mauf> im online atm
#1166 [17:35] <Ziluke> I can't log in to my minecraft account for a week now, all it says is invalid email or password. I also can not log in to minecraft.net, when I do try logging in the button just does nothing. I can log in to my mojang account and I reset my password multiple times. I also tried using a VPN, but it only worked one time. Help!
#1167 [17:36] <mauf> can even click manage account (sends me to homepage) try to login, and fails
#1168 [17:36] <mauf> THIS
#1169 [17:36] <mauf> litterally this
#1170 [17:36] <Guest57696> so whenever i try to load up MC my minecraft launcher displays a message saying it is 'not responding'
#1171 [17:37] <grandrolf> mauf: this?
#1172 [17:37] <mauf> Zilukes message
#1173 [17:37] <grandrolf> ??> mauf tools/hjt
#1174 [17:37] <Mightyena> mauf: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1175 [17:37] <Mightyena> mauf: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1176 [17:37] <Guest57696> your bad
#1177 [17:38] <grandrolf> wow - some people don't have patience x)
#1178 [17:38] <grandrolf> ??> Ziluke tools/hjt
#1179 [17:38] <Mightyena> Ziluke: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1180 [17:38] <Mightyena> Ziluke: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1181 [17:38] <mauf> will you steal my personal info when i click this link frand ?
#1182 [17:38] * Philip [webchat@109.255.36.228] has quit. (Quit: webchat.esper.net)
#1183 [17:38] <grandrolf> mauf: no
#1184 [17:39] <mauf> ok i trust
#1185 [17:39] <grandrolf> this is the wiki page about the tool: https://en.wikipedia.org/wiki/HijackThis
#1186 [17:40] <mauf> already send log
#1187 [17:40] <grandrolf> mauf: where did you send that?
#1188 [17:40] <mauf> oh
#1189 [17:40] <grandrolf> :)
#1190 [17:40] <mauf> do i need to pose it here ?
#1191 [17:40] <mauf> post*
#1192 [17:40] <Ziluke> where do I put the stuff I copied
#1193 [17:41] <Ziluke> in the content section?
#1194 [17:41] <grandrolf> mauf: you create a paste at paste.ubuntu.com and then give the link here to that paste, read the instructions again - last part
#1195 [17:41] <grandrolf> Ziluke: yes
#1196 [17:41] <mauf> https://paste.ubuntu.com/p/bMsFjPhJy6/
#1197 [17:41] <mauf> boom
#1198 [17:42] * rakka [webchat@pool-96-235-16-157.pitbpa.fios.verizon.net] has joined #minecrafthelp
#1199 [17:42] * clarjon1 [~clarjon1@23-248-49-204.tpia.execulink.com] has quit. (Ping timeout: 190 seconds)
#1200 [17:42] * Only3ziz [webchat@197.25.218.132] has quit. (Quit: webchat.esper.net)
#1201 [17:42] <grandrolf> mauf: just to check, https://account.mojang.com <-- you couldn't login on that page?
#1202 [17:42] * jan [webchat@c-98-219-174-18.hsd1.pa.comcast.net] has joined #minecrafthelp
#1203 [17:43] <mauf> Error! Unknown e-mail address or password.
#1204 [17:43] <Ziluke> where do you get the link
#1205 [17:43] * jan is now known as Guest71323
#1206 [17:43] <mauf> the link is the URL
#1207 [17:43] <Ziluke> https://paste.ubuntu.com/
#1208 [17:43] <Ziluke> thats the url...
#1209 [17:44] <Guest71323> My son can not remember his Minecraft username. We need it to migrate his account to Mojang. What do we do?
#1210 [17:44] <rakka> hello quick question, I had a Minecraft account a long time again, I have the email address but not the username, and no transaction id. I recently had a computer crash so i'm on a new pc or this wouldn't be a issue. how boned am I for getting my account back?
#1211 [17:45] <grandrolf> rakka: only Mojang can help you out
#1212 [17:45] <grandrolf> ??> rakka account/e-mail
#1213 [17:45] <mauf> megarolf is handling this many people pretty well
#1214 [17:45] <grandrolf> ??> rakka account/send-email
#1215 [17:45] <Mightyena> rakka: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1216 [17:45] <Mightyena> rakka: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1217 [17:46] <rakka> yah I have the account email and can apparently change the password lol
#1218 [17:46] <rakka> but that's it
#1219 [17:46] <grandrolf> mauf: uninstall BullGuard, restart your computer and try again
#1220 [17:46] <Ziluke> https://paste.ubuntu.com/p/v473V7QK3P/
#1221 [17:47] <mauf> are you sure that is the case ?
#1222 [17:47] <Guest71323> We also don't have a transaction ID because this was set up so long ago
#1223 [17:47] <grandrolf> mauf: BullGuard is known to cause issues
#1224 [17:47] * rakka [webchat@pool-96-235-16-157.pitbpa.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#1225 [17:47] <mauf> ok i kill
#1226 [17:48] <grandrolf> Guest71323: do you know the email address that was used when registering the account? (don't say it here)
#1227 [17:48] <Ziluke> what is bullguard
#1228 [17:48] <grandrolf> bullgard is Antivirus spftware
#1229 [17:48] <grandrolf> *software
#1230 [17:48] * mauf [webchat@2-104-50-109-cable.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#1231 [17:48] <grandrolf> ??> Ziluke info/MCLeaks
#1232 [17:48] <Mightyena> Ziluke: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#1233 [17:48] <Mightyena> Ziluke: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#1234 [17:49] * mauf [webchat@2-104-50-109-cable.dk.customer.tdc.net] has joined #minecrafthelp
#1235 [17:49] <Ziluke> thanks
#1236 [17:49] <mauf> am, back
#1237 [17:49] <grandrolf> ??> Ziluke win/hosts/edit
#1238 [17:49] <Mightyena> Ziluke: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1239 [17:49] <Mightyena> Ziluke: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1240 [17:50] <grandrolf> Guest71323: only Mojang can help you out with this
#1241 [17:50] * MaddieC22 [webchat@66-215-42-62.dhcp.hspr.ca.charter.com] has joined #minecrafthelp
#1242 [17:50] <mauf> still can't login to mojang
#1243 [17:50] <mauf> no problem on launcher
#1244 [17:51] <grandrolf> ??> Guest71323 mojang/email
#1245 [17:51] <Mightyena> Guest71323: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1246 [17:51] <Mightyena> Guest71323: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1247 [17:52] <grandrolf> Ziluke: let me know when you have that open as administrator and I'll give you the last instructions
#1248 [17:52] <MaddieC22> Hi my app doesn't want to open and keeps force quiting. Anything I can do to have it open.
#1249 [17:52] <Ziluke> I have the hosts notepad opened.
#1250 [17:52] <grandrolf> mauf: have you tried a different browser?
#1251 [17:52] <mauf> no
#1252 [17:52] * Orion [webchat@h160.88.187.173.dynamic.ip.windstream.net] has joined #minecrafthelp
#1253 [17:52] <grandrolf> Ziluke: remove the 2 lines that contain a ip address and something.mojang.com, save the file and then try again
#1254 [17:53] <Orion> help
#1255 [17:53] <mauf> NOPE
#1256 [17:53] <grandrolf> MaddieC22: what app would that be?
#1257 [17:53] <grandrolf> Orion: with what?
#1258 [17:53] <MaddieC22> my minecraft application
#1259 [17:53] <Ziluke> try what again grandrolf?
#1260 [17:53] * Thatoneperson [webchat@108-232-56-172.lightspeed.frsnca.sbcglobal.net] has joined #minecrafthelp
#1261 [17:54] <grandrolf> Ziluke: start minecraft, login to the website etc. (the things you had issues with)
#1262 [17:54] <Orion> i tried to log in this morning and it said that i could not, so i reset my password and logged in and now it says im someone else
#1263 [17:54] <MaddieC22> i downloaded it to my macbook air but every time I try to open it quits itself
#1264 [17:54] <Ziluke> still doesnt work
#1265 [17:54] * Thatoneperson [webchat@108-232-56-172.lightspeed.frsnca.sbcglobal.net] has quit. (Client Quit)
#1266 [17:54] <grandrolf> Ziluke: did you save the host file?
#1267 [17:54] * Ziluke [webchat@64.188.31.122.static.quadranet.com] has quit. (Quit: webchat.esper.net)
#1268 [17:54] <grandrolf> Orion: someone else as in a different minecraft nick name?
#1269 [17:55] <Orion> yea
#1270 [17:55] <Orion> and differnt skin
#1271 [17:55] <Orion> and i dont have any of the same items
#1272 [17:55] <grandrolf> Orion: perhaps someone else took your account? - what's the new in-game name?
#1273 [17:55] <Orion> kangk744
#1274 [17:56] * Ziluke [webchat@c-69-181-67-29.hsd1.ca.comcast.net] has joined #minecrafthelp
#1275 [17:56] <mauf> i have some more info to share.
#1276 [17:56] <mauf> I have a very old account, (i log in with username)
#1277 [17:56] <grandrolf> orion: name was changed yesterday, make sure to change your password and set your security questions (and make sure to keep track of those)
#1278 [17:56] <Ziluke> I left, so what do I do?
#1279 [17:57] <Orion> so someone stole my account?
#1280 [17:57] <grandrolf> mauf: I see - then you need to migrate your account
#1281 [17:57] <grandrolf> Orion: yes, if you didn't change the name and/or the password
#1282 [17:58] <mauf> elaborate
#1283 [17:58] <grandrolf> Orion: have you logged on to any other launchers or websites using your credentials (sites or launchers that are not official ones)
#1284 [17:58] <mauf> i see ingame that i can upgrade acount (migrate i guess)
#1285 [17:58] <Ziluke> it works, thanks grandrolf and the @ guy
#1286 [17:58] * Ziluke [webchat@c-69-181-67-29.hsd1.ca.comcast.net] has quit. (Client Quit)
#1287 [17:59] <grandrolf> ??> mauf account/migrate
#1288 [17:59] <Mightyena> mauf: To migrate your old minecraft.net account (i.e. you used your username to log in) to a Mojang account, use this page: https://account.mojang.com/migrate
#1289 [17:59] <grandrolf> MaddieC22: do you have any antivirus software installed on your mac?
#1290 [18:00] <MaddieC22> I'm not really to sure
#1291 [18:00] <mauf> Details for your new Mojang account
#1292 [18:00] <mauf> Email: (what do i put here ?)
#1293 [18:00] <Orion> only the technic launcher
#1294 [18:01] <MaddieC22> I believe I have something called malware
#1295 [18:01] <grandrolf> MaddieC22: malwarebytes?
#1296 [18:01] <MaddieC22> yes
#1297 [18:01] <grandrolf> ??> Orion av/adwcleaner
#1298 [18:01] <Mightyena> Orion: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1299 [18:01] <Mightyena> Orion: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1300 [18:01] <mauf> Success! You have now migrated your old Minecraft account.
#1301 [18:01] <mauf> From now on you need to use your Mojang account e-mail address instead of your Minecraft username to log in to Minecraft and minecraft.net.
#1302 [18:02] <grandrolf> MaddieC22: that should be fine, you could try and do a re-install, I'll trigger the instructions for that
#1303 [18:02] <mauf> is good ?
#1304 [18:02] <mauf> or is kill
#1305 [18:02] <MaddieC22> okay thank you
#1306 [18:02] <Orion> okay thanks
#1307 [18:02] <mauf> i can login. thank you ariana grand
#1308 [18:03] <grandrolf> mauf: that should be good - remember to use your email that you now set it to instead of your ingame name when loggin in to the launcher
#1309 [18:03] <mauf> yes
#1310 [18:03] <grandrolf> ??> MaddieC22 mac/reinst/manual
#1311 [18:03] <Mightyena> MaddieC22: First, open up the Terminal app found in Applications > Utilities > Terminal. Enter the following command into the terminal: open ~/Library/Application\ Support/minecraft
#1312 [18:03] <Mightyena> MaddieC22: That should open a Finder window showing your Minecraft folder, delete everything except the saves folder. Then restart the game by launching the app in the Applications folder.
#1313 [18:07] <MaddieC22> its telling me that it does not exsist
#1314 [18:08] <grandrolf> MaddieC22: from where did you download the launcher/application?
#1315 [18:08] <MaddieC22> even though my laptop clearly shows minecraft on here
#1316 [18:08] <MaddieC22> from the minecraft website
#1317 [18:10] <grandrolf> minecraft.net ?
#1318 [18:11] <MaddieC22> yes that one
#1319 [18:11] <grandrolf> hmm
#1320 [18:11] <grandrolf> can you try this:
#1321 [18:11] <grandrolf> ??> MaddieC22 mac/reinst
#1322 [18:11] <Mightyena> MaddieC22: You may need to reinstall the locally installed files that Minecraft puts into place.
#1323 [18:11] <Mightyena> MaddieC22: To do so, run the following command in a terminal: curl -L https://git.io/rmc | sh
#1324 [18:11] <grandrolf> It's a script that tries to do exactly as the above previous instructions
#1325 [18:12] <MaddieC22> okay did that
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#1327 [18:13] <MaddieC22> it says it deleted 5 objects
#1328 [18:13] <grandrolf> MaddieC22: try and launch it again
#1329 [18:13] <Lexi> Hi can i ask to get my acc back here or i have to make email?
#1330 [18:13] <Lexi> bcuz i deleted it as wrong
#1331 [18:14] <grandrolf> Lexi: only Mojang can help you with that - this is a community support, so no one here has access to that information or those systems
#1332 [18:14] <Lexi> Welp okay thx
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#1335 [18:17] <Peter> hello
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#1338 [18:18] <MaddieC22> It worked!
#1339 [18:18] <MaddieC22> Thank you!\
#1340 [18:18] <grandrolf> super :)
#1341 [18:18] <grandrolf> np, have fun! :)
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#1343 [18:21] * tarasteed [webchat@186.183.30.93.rev.sfr.net] has joined #minecrafthelp
#1344 [18:22] <tarasteed> hi ! i have a question if someone can help me ! ;)
#1345 [18:22] <grandrolf> tarasteed: ask your question and someone might be able to help you
#1346 [18:24] <tarasteed> Well, i bought minecraft in 2011, so 1st : it'stricky to know which mail account i was using, 2nd, i tried rest password with all of my email account but i nevber receive a answer so i think my account was stolen and the guy who did that change my email. is there any way to resolve this ?
#1347 [18:24] <tarasteed> Keep in mind that i bought it in 2011 so, forget about transaction id ect
#1348 [18:24] <grandrolf> I still have my transaction id, also bought way back
#1349 [18:25] <grandrolf> without proof I don't think that Mojang can help you out - but with that said - it's only Mojang that can help you out, so you should contact them and send what information you have
#1350 [18:25] <grandrolf> ??> tarasteed mojang/email
#1351 [18:25] <Mightyena> tarasteed: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1352 [18:25] <Mightyena> tarasteed: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1353 [18:32] <tarasteed> Thanks, i already did that but as you said i think i will have to buy anither account ...
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#1358 [18:38] <Zach> Hello can anyone help me with the io.netty.channel error im getting
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#1362 [18:39] <Zach> can someone help me with an error im getting
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#1364 [18:40] <Guest78814> hello can someone help me with a server error im getting
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#1366 [18:41] <Guest78814> GreyVulpine you there dude?
#1367 [18:43] <Guest78814> anyone know what the io error is?
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#1370 [18:46] <Superpowa> I need help on this crash issue I have on my world
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#1375 [19:01] * Gabby [webchat@pool-100-2-194-112.nycmny.fios.verizon.net] has joined #minecrafthelp
#1376 [19:02] <allan400> it wont let me log in it just does nothing thens turns grey i have tried everything
#1377 [19:03] <Gabby> after I go into launcher and click to play it just doesn't load it freezes and crashes on the mojang loading screen
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#1381 [19:05] <Gabby> after clicking play on launcher it stays stuck on the mojang loading screen then it crashes
#1382 [19:05] * Annie [webchat@104-191-83-17.lightspeed.cntmoh.sbcglobal.net] has joined #minecrafthelp
#1383 [19:05] <AussieSweat> Im having trouble resetting my security questions
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#1387 [19:10] <Alkendor> Good afternoon, I am unable to migrate my minecraft account over to access realms. I had a really old minecraft account that i can login to but i dont remember having to associate an email address with the premium account when purchasing. What can i do to resolve this issue?
#1388 [19:10] * Tbnrjyiahplayz [webchat@104-10-189-247.lightspeed.nworla.sbcglobal.net] has joined #minecrafthelp
#1389 [19:11] <Tbnrjyiahplayz> How to get minecraft free
#1390 [19:13] <nate> Ask a friend to pay for it
#1391 [19:13] <Annie> On 02/13/16 (mm, dd, yy), I made a Minecraft account and purchased Minecraft with an email that I'll refer to as AnnieEmail. I tried to login today with AnnieEmail and my password, but it won't let me login. Out of curiosity, I looked at what would happen if I tried to make a new account with AnnieEmail. When I tried it, it actually worked. The onl
#1392 [19:13] <Annie> y problem is that I don't have Minecraft purchased on my account anymore, but I can't/don't know how to find my purchase info in order to get it back. I'd like help with getting it back. Thank you.
#1393 [19:13] * allan400 [webchat@75-138-19-225.dhcp.leds.al.charter.com] has quit. (Quit: webchat.esper.net)
#1394 [19:15] <Tbnrjyiahplayz> Ok
#1395 [19:15] <Tbnrjyiahplayz> I need free minecraft
#1396 [19:17] <nate> There is no "Free minecraft" for the most part. The client is free to download but for the full features you have to pay, so if you don't want to pay, find a friend to
#1397 [19:18] <Tbnrjyiahplayz> Can you pls
#1398 [19:19] <Tbnrjyiahplayz> Ante can pay for me pls
#1399 [19:22] <nate> Randomly private messaging me without even asking first most certainly will not get you the game, and no I won't buy you the game sorry
#1400 [19:23] <Alkendor> Good afternoon, I am unable to migrate my minecraft account over to access realms. I had a really old minecraft account that i can login to but i dont remember having to associate an email address with the premium account when purchasing. What can i do to resolve this issue?
#1401 [19:32] * Izi [webchat@94-224-4-162.access.telenet.be] has joined #minecrafthelp
#1402 [19:34] <Izi> hey, i started a free minecraft realm (trial version) and i uploaded a world from my singelplayer worlds but now i want to change the difficulity of a world in my realm and it doesnt changes, any advice?
#1403 [19:43] <Annie> Izi, I'm not a helper on here but have you tried the /difficulty command?
#1404 [19:58] * sirblackius [webchat@c-68-54-57-114.hsd1.tn.comcast.net] has joined #minecrafthelp
#1405 [20:01] <sirblackius> Hey guys, quick question here. I had purchased the Java edition on PC a LONG time ago. I mean, like 10 years ago or so. Well, I logged into my account to try to get back on and my account was "inactive" and had to be reactivated. Now, in my account, it doesn't show I own either version. Anyone else had this issue and what did you do to fix it?
#1406 [20:03] * LittleWilkikie [webchat@64-72-40-47.plptcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#1407 [20:04] * Rooshi49 [webchat@c-73-12-48-136.hsd1.va.comcast.net] has joined #minecrafthelp
#1408 [20:04] <Rooshi49> Hello
#1409 [20:04] <LittleWilkikie> I purchased minecraft java for the first time for my acer cloud book 14 and it is not working...seems like the computer is too slow to handle the game. any suggestions ?
#1410 [20:05] <Rooshi49> I have a question about sponge and running it on forge servers.
#1411 [20:06] <Rooshi49> I'm using the right forge version that works with the spongeforge ver. but when I put spongeforge in the mods folder it makes startserver.bat crash when I launch it towards the end
#1412 [20:10] <Rooshi49> Oh I read the topic wrong
#1413 [20:10] <Rooshi49> ._.
#1414 [20:11] * OurHobi [webchat@154.238.16.175] has joined #minecrafthelp
#1415 [20:11] <OurHobi> hello? is anyone here?
#1416 [20:12] <OurHobi> im gonna wait patiently
#1417 [20:12] <OurHobi> and hope for the best
#1418 [20:12] <OurHobi> '
#1419 [20:12] <sirblackius> Same
#1420 [20:12] <OurHobi> how long have you been here?
#1421 [20:13] <sirblackius> 5-10 mins
#1422 [20:13] <OurHobi> oh ok
#1423 [20:13] <sirblackius> Yeah...
#1424 [20:13] <OurHobi> I guess we'll have to wait together
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#1426 [20:13] <OurHobi> no
#1427 [20:13] <OurHobi> ok
#1428 [20:13] <OurHobi> :(
#1429 [20:13] <OurHobi> wait thats not yoy
#1430 [20:14] <OurHobi> you*
#1431 [20:14] <OurHobi> thats another person
#1432 [20:14] <OurHobi> whats are you having problems w/?
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#1435 [20:22] <Katamari0078> I think Mojang shadowbanned me, i cant log in but when i give my trusted friends my credentials to log in to my account they can. This affects my Technic Launcher aswell. Who can i talk to so that i can be un-shadowbanned?
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#1438 [20:25] <sirblackius> I was gonna say, I'm still here. lol
#1439 [20:26] <OurHobi> @Katamari0078 is that when it comes to the website or the actual game?
#1440 [20:27] <OurHobi> I CANT EVEN SEND THE MESSAGE ARE YOU SERIOUS
#1441 [20:27] * caleb [webchat@47.182.89.77] has joined #minecrafthelp
#1442 [20:28] <caleb> is anyone online?
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#1445 [20:32] <OurHobi> yeah me
#1446 [20:32] <OurHobi> oh he left
#1447 [20:36] <nate> OurHobi: It was probably a firewall thing. Blocking logins to the actual game via launchers would be legally questionable
#1448 [20:37] * lucio [webchat@162-205-151-33.lightspeed.chtnsc.sbcglobal.net] has joined #minecrafthelp
#1449 [20:38] <Annie> how long have y'all been here
#1450 [20:38] <OurHobi> a long time
#1451 [20:39] <Annie> it's been about an hour and a half for me
#1452 [20:39] * lucio [webchat@162-205-151-33.lightspeed.chtnsc.sbcglobal.net] has quit. (Client Quit)
#1453 [20:39] <OurHobi> ive been on my phone the whole time while keeping this tab open in my laptop
#1454 [20:39] <sirblackius> I've been here like 35 mins now.
#1455 [20:39] <OurHobi> i dont think were getting anywhere
#1456 [20:39] <Annie> me neither
#1457 [20:39] <OurHobi> have any of you been responded to here before in the first place?
#1458 [20:40] <Annie> nope this is my first time here
#1459 [20:40] <OurHobi> welp
#1460 [20:40] <OurHobi> i tweeted at them too
#1461 [20:40] <OurHobi> but they ain't replying until monday to me so lol
#1462 [20:41] <Annie> i mean it's p late for me and if they're in Europe or something then it's a big oof
#1463 [20:41] <OurHobi> what time is it for you?
#1464 [20:41] <Annie> 9:42 pm
#1465 [20:41] <OurHobi> lmfao
#1466 [20:42] <OurHobi> its 3:42 for me
#1467 [20:42] <Annie> so I guess not that late
#1468 [20:42] <Annie> am or pm
#1469 [20:42] <OurHobi> am
#1470 [20:42] <Annie> probably am
#1471 [20:42] <OurHobi> that is very late
#1472 [20:42] <OurHobi> alright who wants a free account
#1473 [20:43] <Annie> lol
#1474 [20:43] <OurHobi> does anyone of you want an alt
#1475 [20:43] <OurHobi> that doesnt work on hypixel
#1476 [20:45] <OurHobi> omg guys
#1477 [20:45] <Annie> what
#1478 [20:45] <OurHobi> im just testing ur kindness here
#1479 [20:45] <OurHobi> but
#1480 [20:46] * A1 [webchat@mta-98-15-97-9.nyc.rr.com] has joined #minecrafthelp
#1481 [20:46] <OurHobi> can you get me mvp++ on hypixel pleeeeeeeeeeeeeeease??? 😞 😞
#1482 [20:46] <OurHobi> jkjk
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#1488 [21:18] <mason123> Hello, I was wondering if someone could help me out?
#1489 [21:21] <mason123> So I purchased Minecraft back in Beta version of the game and I'm trying Migrate my account over to Mojang. It says I need my username and I cannot remember what it is? What should I do?
#1490 [21:23] * Kylie [webchat@70.15.180.116.res-cmts.brd.ptd.net] has joined #minecrafthelp
#1491 [21:23] <Kylie> Hello
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#1493 [21:26] * Jers [webchat@50-80-153-109.client.mchsi.com] has joined #minecrafthelp
#1494 [21:28] <Jers> I have tried to log into minecraft so I can play with others, but every time i click it, it says it failed
#1495 [21:35] * Katamari0078 [webchat@184.75.212.54] has joined #minecrafthelp
#1496 [21:47] * operez [webchat@host-92-17-61-243.as13285.net] has joined #minecrafthelp
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#1498 [21:54] * Bellis [webchat@047-132-227-000.res.spectrum.com] has joined #minecrafthelp
#1499 [21:56] <Bellis> i cannot login and have tried everything
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#1502 [21:58] * Benji4 [webchat@c-73-158-110-61.hsd1.ca.comcast.net] has joined #minecrafthelp
#1503 [21:58] <Benji4> I have an Unable to Save download bug
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#1505 [21:59] * Benji4 [webchat@c-73-158-110-61.hsd1.ca.comcast.net] has joined #minecrafthelp
#1506 [22:00] <Benji4> Can someone help me with my problem?
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#1508 [22:01] * stolly [webchat@107.72.178.126] has joined #minecrafthelp
#1509 [22:02] <stolly> I just bought minecraft. Having trouble logging in. Changed my passcode 2 times and still won't login.
#1510 [22:05] <stolly> just reset again...still didn't work. Do I use same passcode to login to the APP that i use to login on Minecraft.net?
#1511 [22:09] * kph07 [webchat@c-73-65-89-57.hsd1.mn.comcast.net] has joined #minecrafthelp
#1512 [22:09] * marci [webchat@174-084-200-130.dhcp.chtrptr.net] has joined #minecrafthelp
#1513 [22:10] <kph07> hi, i have two account, id there a way to easily switch between them in the launcher?
#1514 [22:10] <marci> oh
#1515 [22:10] <marci> hi, i cant log into my account or access the old email, ive contacted mojang but i was wondering if there was a quicker fix for this
#1516 [22:11] <kph07> do you not know the email??
#1517 [22:11] <marci> no i know the email, but i dont have access to the email login
#1518 [22:11] <kph07> hmm, i cant help there. Sorry.
#1519 [22:11] <kph07> hmm, i cant help there. Sorry.
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#1524 [22:21] <pixelade> Minecraft boots to a black screen but still receives input and has sound. I've tried rebooting, reinstalling .minecraft, and updating graphics drivers. After updating the game worked, but after a freeze and restart it reverts to the same issue.
#1525 [22:23] <Val> Hi, I'm trying to play realms on Minecraft Windows 10. To do this I have to sign into my Microsoft account but when i press sign in, it say "we tried to sign you in but something went wrong. " Any ideas?
#1526 [22:28] * Katamari0078 [webchat@184.75.212.54] has quit. (Quit: webchat.esper.net)
#1527 [22:31] * Julia [webchat@24-207-218-106.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#1528 [22:32] <Julia> How do I create my own multiplayer server?
#1529 [22:32] <Julia> the link Minecraft leads you to does not work on my laptop :(
#1530 [22:35] * Julia [webchat@24-207-218-106.dhcp.stls.mo.charter.com] has quit. (Client Quit)
#1531 [22:36] * SassypantsJR [webchat@1.156.152.51] has joined #minecrafthelp
#1532 [22:36] <SassypantsJR> Hey can you help me find my friend
#1533 [22:39] * CubeTheThird [~cubetheth@dhcp-108-168-124-249.cable.user.start.ca] has joined #minecrafthelp
#1534 [22:40] <SassypantsJR> Hey can someone help me find my minecraft friend
#1535 [22:43] <SassypantsJR> his user name is Jayplaysgamez
#1536 [22:43] <CubeTheThird> SassypantsJR, this chatroom is for tech support
#1537 [22:43] <SassypantsJR> Oh ok sorry wat do i go to for help finding my friend
#1538 [22:44] <CubeTheThird> SassypantsJR, what do you mean by finding them? like... where they live?
#1539 [22:44] <SassypantsJR> No like finding what server they play on
#1540 [22:44] <CubeTheThird> SassypantsJR, I'm not aware of a system that let's you do that
#1541 [22:45] <SassypantsJR> cant i contact mojang or something :1
#1542 [22:46] <CubeTheThird> SassypantsJR, firstly, Mojang doesn't track that information, and secondly, that could be seen as stalking, and they wouldn't disclose that regardless
#1543 [22:47] <SassypantsJR> Oh ok he wanted me to join him but i cant find out what server hes on :'''''''(
#1544 [22:47] <SassypantsJR> I'm gonna go now thx anyway :'''C
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#1546 [22:59] * Lord_of_Life_ [~Lord@77.29.114.40] has quit. (Quit: Laa shay'a waqi'un moutlaq bale kouloun moumkine)
#1547 [23:00] * Lord_of_Life [~Lord@77.29.114.40] has joined #minecrafthelp
#1548 [23:02] * helpme [webchat@cpe-58-169-144-205.tdbp-r-011.tas.bigpond.net.au] has joined #minecrafthelp
#1549 [23:02] <helpme> please help me
#1550 [23:02] <helpme> i can't log into my account
#1551 [23:02] <helpme> and i don't know why
#1552 [23:03] <helpme> every time i press the log in button the button gets darker, but doesn't do anything
#1553 [23:03] <helpme> nothing happens when i press log in
#1554 [23:23] <helpme> screw you guys im going home
#1555 [23:23] * Reverse9078 [webchat@ip24-251-10-130.ph.ph.cox.net] has joined #minecrafthelp
#1556 [23:23] <Reverse9078> I cannot login
#1557 [23:32] * Daniel3 [webchat@cpe-101-164-204-178.hhui-cr-001.ken.nsw.bigpond.net.au] has joined #minecrafthelp
#1558 [23:34] * mubei [webchat@220.187.74.236] has joined #minecrafthelp
#1559 [23:34] <mubei> hi
#1560 [23:34] <Daniel3> hi mubei
#1561 [23:34] <mubei> emmm
#1562 [23:35] <mubei> I found a problem.
#1563 [23:35] <Daniel3> i had a minecraft premium account that i am trying to migrate but i cant without knowing the actual minecraft username
#1564 [23:35] <Daniel3> i have the email and password and accounts set up
#1565 [23:35] <mubei> in the mojang
#1566 [23:35] <mubei> he says
#1567 [23:35] <Daniel3> do you know if theres any way to get the username withot waiting for official support?
#1568 [23:35] <mubei> You can only change the name once every 30 days. Your last change was on July 12, 2019, which means you have to wait two days to change it again.
#1569 [23:35] <mubei> but
#1570 [23:35] <mubei> in Minecraft
#1571 [23:35] <mubei> he
#1572 [23:35] <mubei> says
#1573 [23:35] * Absol kicked mubei from #minecrafthelp (Reason: ubei :Stop spamming)
#1574 [23:36] <Daniel3> sorry?
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#1580 [23:47] <Alvin> Unable to save download Name: meow4.oggURL: https://resources.download.minecraft.net/4b/4bf7c7a08c1217de7b1f0faf82429665fbf18458 Error details: The process cannot access the file because it is being used by another process.
#1581 [23:47] <Alvin> I always receive this issue when i try to open minecraft
#1582 [23:48] <Alvin> When that problem is solved by constantly downloading the resources, the problem will reappear when i use another version of minecraaft