#MinecraftHelp > 2019-08-11
#1 [00:35] * james [webchat@default-rdns.vocus.co.nz] has joined #minecrafthelp
#2 [00:36] <james> how do i get a refund because i bought the wrong version to play with my xbox friends
#3 [00:38] * livmon [webchat@ip98-160-186-123.lv.lv.cox.net] has joined #minecrafthelp
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#5 [00:48] * nick3 [webchat@c-174-52-22-176.hsd1.ut.comcast.net] has joined #minecrafthelp
#6 [00:53] <nick3> okay so i recently found my old computer and saw that i had minecraft on it. so i go to login and i forgot my password to my account, so i try to reset it but whenever i go to reset it, i dont receive a email to reset it. so i push the option that say "didnt receive a email" and when i go onto the website none of the articles work to resolve my pro
#7 [00:54] <nick3> blem. i dont know what to do.
#8 [01:03] <tivonor> nick3 is it possible that the password was saved on the browser of the old computer and you might be able to log in on minecraft.net using it?
#9 [01:12] <tivonor> james how did you make the purchase ?
#10 [01:19] * ion [webchat@14-201-36-142.static.tpgi.com.au] has joined #minecrafthelp
#11 [01:21] * gamer_tag [webchat@86.57.124.139] has joined #minecrafthelp
#12 [01:21] <ion> my game won't let me play. I downloaded it today so it should be up-to date, I can log in but when I click play on a world it loads to 100% then turns off
#13 [01:21] <gamer_tag> hey eny body?
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#15 [01:23] <ion> Dose any one know what's wrong
#16 [01:24] <tivonor> ion i would recommend making sure you have the most current version of java installed. https://www.java.com/en/download/manual.jsp
#17 [01:25] <tivonor> also have you tried making a new world or just the first one multiple times?
#18 [01:26] <ion> yes I've tried re making the world making different worlds. ill try and check my java
#19 [01:26] * pedrohmonata [webchat@clientes-138-121-239-216.zoop.net.br] has joined #minecrafthelp
#20 [01:27] * Zeejay10 [webchat@d72-39-121-244.home1.cgocable.net] has joined #minecrafthelp
#21 [01:27] <Zeejay10> hi i need some help with minecraft. cant login to friends survival server
#22 [01:27] <tivonor> Zeejay10 do you get any kind of error message?
#23 [01:28] <Zeejay10> the io . netty thing
#24 [01:29] * pedrohmonata [webchat@clientes-138-121-239-216.zoop.net.br] has quit. (Client Quit)
#25 [01:30] <tivonor> Zeejay10 that can happen if the server is behind a firewall and the ports are not properly opened or forwarded. is anyone else (NOT on LAN) able to connect?
#26 [01:30] <Zeejay10> tivonor yes its my friends server
#27 [01:31] * jacobirish [webchat@adsl-98-69-173-127.rmo.bellsouth.net] has joined #minecrafthelp
#28 [01:31] <tivonor> if your friend is running the server and playing on it, that would be considered LAN. he may not have the ports forwarded through his router.
#29 [01:31] <Zeejay10> tivonor but I've been playing on his server for the past week and have only just experienced this problem the last 2 days
#30 [01:31] <Zeejay10> tivonor but I've been playing on his server for the past week and have only just experienced this problem the last 2 days
#31 [01:32] * jacobirish [webchat@adsl-98-69-173-127.rmo.bellsouth.net] has left #minecrafthelp
#32 [01:32] <tivonor> i see. then, i would have him check the internal and external IP address of the server, its possible it has changed.
#33 [01:33] <tivonor> then he will just need to update the port forwarding to the new IP if that is the case.
#34 [01:34] <Zeejay10> tivonor ok ive also looked this up and people were saying screwing around with firewall settings can fix it but idk how to do that
#35 [01:34] <tivonor> if your friend needs help. then here is a good place to start https://portforward.com/minecraft/
#36 [01:35] <tivonor> the default port for minecraft is 25565
#37 [01:35] <tivonor> and its both TCP and UCP
#38 [01:37] <Zeejay10> tivonor ok thanks
#39 [01:37] <tivonor> no problem
#40 [01:38] * ion [webchat@14-201-36-142.static.tpgi.com.au] has joined #minecrafthelp
#41 [01:38] <ion> game won't let me play
#42 [01:40] * vicki [webchat@027ac433.bb.sky.com] has joined #minecrafthelp
#43 [01:40] <ion> I don't know what's wrong I tried re-downloading java to ensure it's up-to date and I only downloaded the game today
#44 [01:41] * Zeejay10 [webchat@d72-39-121-244.home1.cgocable.net] has joined #minecrafthelp
#45 [01:42] <Zeejay10> tivonor hey i just remembered i dont think its a lan server cuz he paid for it
#46 [01:43] <vicki> i bought minecraft in 2012 so was asked to migrate my username into my email address when I went into mojang but when I logged in it said I had not bought minecraft even though I've been playing ftb for 7 years. How can i get minecraft on my mojang account without having to rebuy it. thank you
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#48 [01:44] * RisingSwell [webchat@ppp118-210-103-80.bras2.adl4.internode.on.net] has joined #minecrafthelp
#49 [01:44] <serb> hey so i was wondering if i could get my name changed to someone else if they are inactive
#50 [01:45] <RisingSwell> Minecraft Realms keeps timing me out after I join and I don't know why. Minecraft hits my bandwidth limit when connecting, and then when it slows down it'll just boot me later, whenever it feels like it, after lagging a lot. This is despite the fact that after the log in part it nearly never exceeds 20KB/s of data usage, and no one else is online h
#51 [01:45] <RisingSwell> ogging the internet. Why would it just time out a stable internet connection if it isn't even hitting the peak bandwidth just before?
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#56 [01:53] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#57 [01:53] <vicki> hi I bought minecraft in 2012 so was asked to migrate my username into my email address when I went into mojang but when I logged in it said I had not bought minecraft even though I've been playing ftb for 7 years. How can i get minecraft on my mojang account without having to rebuy it. thank you
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#60 [02:01] * camio [webchat@92.96.19.73] has joined #minecrafthelp
#61 [02:02] <camio> Server crashed
#62 [02:02] <camio> here's the report
#63 [02:03] <camio> https://pastebin.com/MmARUf0q
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#65 [02:31] * ang3lmoren8 [webchat@dynamic-186-30-177-64.dynamic.etb.net.co] has joined #minecrafthelp
#66 [02:32] <ang3lmoren8> Hi, i cannot use my graphic card in minecraft. I tried all tutorials on youtube but it still without work
#67 [02:53] * Aloes [webchat@apn-31-0-228-245.static.gprs.plus.pl] has joined #minecrafthelp
#68 [02:54] <Aloes> GUYS when i change account name i lost my all saves from servers :C
#69 [03:00] * Jamie0 [webchat@cpe-120-148-182-17.vb06.vic.asp.telstra.net] has joined #minecrafthelp
#70 [03:02] <Jamie0> I have purchased minecoins but I still cannot purchase any texture packs, I have enough minecoins but when I try to purchase it takes me to a blank page I don't know what to do.
#71 [03:04] * Jamie0 [webchat@cpe-120-148-182-17.vb06.vic.asp.telstra.net] has quit. (Client Quit)
#72 [03:15] * Lord_of_Life_ [~Lord@77.28.162.194] has quit. (Ping timeout: 190 seconds)
#73 [03:16] * Lord_of_Life [~Lord@77.28.171.1] has joined #minecrafthelp
#74 [03:30] * Drapinqs [webchat@47-216-213-235.pasncmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#75 [03:30] * skill4live [webchat@82-74-247-220.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#76 [03:30] <Drapinqs> help
#77 [03:30] <skill4live> hi i need help
#78 [03:31] <Drapinqs> with?
#79 [03:31] <skill4live> i dont have my email so i cant get my old account
#80 [03:31] <Drapinqs> same
#81 [03:31] <skill4live> XD
#82 [03:31] <skill4live> i came back since 10 years
#83 [03:31] <skill4live> i came back since 10 years
#84 [03:31] * vicki [webchat@027ac433.bb.sky.com] has left #minecrafthelp
#85 [03:32] <Drapinqs> i lost the email for my account and im stuck
#86 [03:32] <Drapinqs> been crying for 30 minute snow
#87 [03:32] <Drapinqs> now*
#88 [03:32] <skill4live> :(
#89 [03:32] <Drapinqs> its 1:30 am
#90 [03:32] <Drapinqs> im tired
#91 [03:32] <Drapinqs> idk what to do
#92 [03:32] <skill4live> i can play but i just cant login on the site
#93 [03:32] <skill4live> i have my username and password
#94 [03:32] <skill4live> but not email
#95 [03:32] <Drapinqs> i need to change my password
#96 [03:32] <Drapinqs> but
#97 [03:32] <Drapinqs> no email
#98 [03:32] * Absol kicked Drapinqs from #minecrafthelp (Reason: rapinqs :Stop spamming)
#99 [03:33] <skill4live> absol why u kicked him:(
#100 [03:33] <skill4live> he waas not spamming
#101 [03:33] * Drapinqs [webchat@47-216-213-235.pasncmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#102 [03:33] <Drapinqs> welp i got kicked
#103 [03:33] <skill4live> for what XD
#104 [03:33] <Drapinqs> spam
#105 [03:33] <skill4live> u dindt spamm right
#106 [03:33] <Drapinqs> nope
#107 [03:34] <Drapinqs> Lord_Ralex
#108 [03:34] <Drapinqs> I need your assistance
#109 [03:34] <skill4live> i need it to lord_ralex
#110 [03:34] <Drapinqs> webrosc you here?
#111 [03:34] <Drapinqs> ughh nobody is on ;(
#112 [03:35] <Drapinqs> idk what to do i hate this so much
#113 [03:35] <skill4live> yeah i need to migrate my account
#114 [03:35] <skill4live> but cant :(*
#115 [03:35] <skill4live> Absol u here to help me ?
#116 [03:35] <Drapinqs> oh you can do that easily
#117 [03:35] <skill4live> nono i cant dont have my email
#118 [03:35] <Drapinqs> https://account.mojang.com/migrate
#119 [03:35] <skill4live> i cant dont have the email
#120 [03:35] <skill4live> haha
#121 [03:35] <Drapinqs> click that
#122 [03:36] <skill4live> did but i cant because i dont have the email
#123 [03:36] <skill4live> i forgot it
#124 [03:36] <Drapinqs> welp
#125 [03:36] <Drapinqs> at least you can play
#126 [03:37] <Drapinqs> is really nobody online?
#127 [03:37] <skill4live> i dont think o
#128 [03:37] <skill4live> so
#129 [03:37] <Drapinqs> waittt
#130 [03:37] <Drapinqs> lemme try something
#131 [03:39] <skill4live> omh
#132 [03:39] <skill4live> omg i spammed all emails
#133 [03:39] <skill4live> i had once
#134 [03:39] <skill4live> and it worked
#135 [03:39] <skill4live> wowow
#136 [03:39] * Absol kicked skill4live from #minecrafthelp (Reason: kill4live :Stop spamming)
#137 [03:40] <Drapinqs> UGHH
#138 [03:40] <Drapinqs> HELP
#139 [03:43] * FlauschigerWolle [webchat@dslb-178-010-097-041.178.010.pools.vodafone-ip.de] has joined #minecrafthelp
#140 [03:44] <FlauschigerWolle> hello theire
#141 [03:50] * EtteTomasss [webchat@84-52-227.195.3p.ntebredband.no] has joined #minecrafthelp
#142 [03:53] * KingLiion [webchat@host-2-96-167-5.as13285.net] has joined #minecrafthelp
#143 [03:53] <KingLiion> Hi
#144 [03:54] <KingLiion> I might need help
#145 [03:54] <EtteTomasss> Im having this issue when launching minecraft. It's been there since I downloaded it on my new pc. When I click launch 1.14.4 it initializes and then waits 10 seconds and this error pops up: an unexpected issue occurred and the game has crashed. We’re sorry for the inconvenience. But when I launch 1.8.9 then it launches without problems
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#148 [04:13] <FlauschigerWolle> Hello Dire are you Supporter?
#149 [04:13] * liuli_dada [webchat@45.82.250.45] has joined #minecrafthelp
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#151 [04:19] * rune5 [webchat@xd4ed8b84.cust.hiper.dk] has joined #minecrafthelp
#152 [04:20] <rune5> I have forgotten my username and my account email is rune@famx.dk
#153 [04:24] * Tinus0 [webchat@ip-213-127-108-223.ip.prioritytelecom.net] has joined #minecrafthelp
#154 [04:24] <Tinus0> test
#155 [04:24] * Tinus0 [webchat@ip-213-127-108-223.ip.prioritytelecom.net] has quit. (Client Quit)
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#159 [04:44] * Nitish [webchat@49.128.160-178.static-mumbai.wnet.net.in] has joined #minecrafthelp
#160 [04:45] <Nitish> I am not able to login into minecraft launcher.
#161 [04:47] <Nitish> It keeps showing invalid username password.
#162 [04:47] <Nitish> But I'm 100% sure that I'm entering the correct one.
#163 [04:47] <Nitish> Can anyone help please?
#164 [04:53] * asdf [~asdf@2001:5b0:2806:f9f8:9d09:b161:d7e2:f593] has joined #minecrafthelp
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#166 [05:00] * evan [webchat@60-241-9-149.static.tpgi.com.au] has joined #minecrafthelp
#167 [05:00] <evan> unable to update the minecraft runtime environment
#168 [05:00] <evan> for mac
#169 [05:01] * Darkened [webchat@112.148-241-81.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#170 [05:02] * Darkened [webchat@112.148-241-81.adsl-dyn.isp.belgacom.be] has quit. (Client Quit)
#171 [05:02] <evan> anyone?
#172 [05:05] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#173 [05:05] <FlauschigerWolle> dont use fucking Mac xD
#174 [05:05] <Absol> FlauschigerWolle: Please keep it civil
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#177 [05:21] * darko_batskonijn [webchat@94-227-228-253.access.telenet.be] has joined #minecrafthelp
#178 [05:22] <darko_batskonijn> hye, my server suddenly reset
#179 [05:22] <darko_batskonijn> and now everything i did yesterday is gone
#180 [05:23] <FlauschigerWolle> still waiting for help...anyone here?
#181 [05:24] <darko_batskonijn> what happened with you?
#182 [05:25] * opmc [~op@bl18-37-205.dsl.telepac.pt] has joined #minecrafthelp
#183 [05:32] * Noah [webchat@cpe-101-180-30-212.nb01.nsw.asp.telstra.net] has joined #minecrafthelp
#184 [05:32] * Noah is now known as Guest99706
#185 [05:32] <Guest99706> hey im having an issue deleting an old intallation of minecraft s
#186 [05:35] * opmc [~op@bl18-37-205.dsl.telepac.pt] has quit. (Quit: Leaving)
#187 [05:38] <Nitish> I am not able to login into minecraft launcher.
#188 [05:38] <Nitish> 15:17 <Nitish> It keeps showing invalid username password.
#189 [05:44] * Chrysalis34 [webchat@146.185.130.4] has joined #minecrafthelp
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#193 [05:52] <FlauschigerWolle> @operators is theire anyone?
#194 [05:53] <FlauschigerWolle> or you just sitting here...?
#195 [05:57] * THOMASJMOHAN [webchat@bzq-84-108-184-70.cablep.bezeqint.net] has joined #minecrafthelp
#196 [06:03] * Benjamin [webchat@d49-191-22-240.mas1.nsw.optusnet.com.au] has joined #minecrafthelp
#197 [06:03] <Benjamin> i cant buy minecraft
#198 [06:04] * Benjamin9 [webchat@d49-191-22-240.mas1.nsw.optusnet.com.au] has joined #minecrafthelp
#199 [06:04] * Benjamin9 [webchat@d49-191-22-240.mas1.nsw.optusnet.com.au] has quit. (Client Quit)
#200 [06:05] <Benjamin> please all i want is to buy the game
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#202 [06:09] * asdf [~asdf@67.142.112.253] has joined #minecrafthelp
#203 [06:13] <FlauschigerWolle> they do nothing...i am waiting for more then 26h
#204 [06:23] * darko_batskonijn [webchat@94-227-228-253.access.telenet.be] has quit. (Quit: webchat.esper.net)
#205 [06:32] * juan19001 [webchat@168.red-2-141-18.dynamicip.rima-tde.net] has joined #minecrafthelp
#206 [06:32] <juan19001> hi
#207 [06:32] <juan19001> i need help for exit code 255
#208 [06:50] * TonyVen [webchat@78-80-19-33.nat.epc.tmcz.cz] has joined #minecrafthelp
#209 [06:50] <TonyVen> Hello, I need help
#210 [06:50] <TonyVen> My world went missing
#211 [06:50] <TonyVen> Is here any way I can get it back?
#212 [06:52] * elurtzi05 [webchat@static-194-20-84-188.ipcom.comunitel.net] has joined #minecrafthelp
#213 [06:53] <elurtzi05> Hello! I cannot play but in demo mode. I buyed the game yesterday and obteined a key, but...
#214 [06:53] <elurtzi05> I can login in Mojang, so I supose mu account is migrated correctly
#215 [06:55] * Jamin114 [webchat@184.245.broadband14.iol.cz] has joined #minecrafthelp
#216 [06:55] <Jamin114> hi
#217 [06:55] <Jamin114> is here someone?
#218 [06:56] <FlauschigerWolle> no one who is working...
#219 [06:56] <Jamin114> can i ask you something?
#220 [06:57] <FlauschigerWolle> you can, but maybe i dont have a answer
#221 [06:57] * SpiritGamer_YT [webchat@0.51-175-58.customer.lyse.net] has joined #minecrafthelp
#222 [06:57] <Jamin114> how can i turn off minecraft instructor? I randomly clicked and she started talking
#223 [06:57] <Jamin114> and she dont stop
#224 [06:58] <Jamin114> she is talking permanentrly
#225 [06:58] <Jamin114> i cant find where to off it
#226 [06:59] <FlauschigerWolle> sended you a PN
#227 [06:59] * Ravenix [webchat@185.107.94.171] has joined #minecrafthelp
#228 [06:59] <juan19001> hi
#229 [06:59] <juan19001> help me please
#230 [07:00] <juan19001> I have a exit code 255
#231 [07:01] <juan19001> is here someone?
#232 [07:01] <SpiritGamer_YT> Hey, I recently started to play mc again on my new pc, since then i dont know which email is linked to my account so i cant back up my passsword and really i already sent them email but they take too long, i just need to know which email my account is linked to, username SpiritGamer_YT
#233 [07:02] <juan19001> i have a exit code 255
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#237 [07:24] <Gbrsml> i cannot log into my account
#238 [07:24] <Gbrsml> i can on the mojang webstie but not on the minecraft site as i wish to purchase the game
#239 [07:26] * Gbrsml [webchat@cpc81858-swin19-2-0-cust96.3-1.cable.virginm.net] has quit. (Client Quit)
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#243 [07:42] * Chumpasaur [webchat@cpe-96-28-144-206.kya.res.rr.com] has joined #minecrafthelp
#244 [07:46] <Chumpasaur> I have been having issues logging into both the minecraft launcher and minecraft.net, when I try to log into minecraft launcher i get invalid username/email or password even though I have reset my password waited an hr and still no prevail, I was able to log into my account through the twitch.tv minecraft app but I was met with failed to login the
#245 [07:46] <Chumpasaur> authentication servers are currently down for maintenance
#246 [07:47] * v [webchat@dsl-trebng22-54f937-244.dhcp.inet.fi] has joined #minecrafthelp
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#248 [07:50] * TomashVenca [webchat@78-80-19-33.nat.epc.tmcz.cz] has joined #minecrafthelp
#249 [07:50] <TomashVenca> Hello
#250 [07:51] <TomashVenca> anybody here?
#251 [07:51] <Chumpasaur> I suppose I am but I'm trying to get an issue i can't seem to solve fixed
#252 [07:51] <SpiritGamer_YT> same problem..
#253 [07:51] <juan19001> i need help
#254 [07:52] <SpiritGamer_YT> sent them mail they dont response
#255 [07:52] <Chumpasaur> same here
#256 [07:52] <Chumpasaur> they responded with an automatic email response saying to try this or try to get technical support, which is what i thought i was doing sending that email
#257 [07:53] <SpiritGamer_YT> i find my username at hypixel but dont have accsess to email and dont know the password i suppose they want us to buy another one...
#258 [07:53] <SpiritGamer_YT> same rno
#259 [07:53] <SpiritGamer_YT> bro
#260 [07:53] <Chumpasaur> I know all my information and have reset my password several times but I keep getting the same issue
#261 [07:54] <SpiritGamer_YT> really poor service
#262 [07:54] <Chumpasaur> I've had this account for about 7 years now so why is my account all of a sudden having issues
#263 [07:54] <SpiritGamer_YT> when did you last play?
#264 [07:55] <SpiritGamer_YT> maybe you need to migrate account or sommething huh
#265 [07:55] <Chumpasaur> I don't remember when i last played may have been half a year ago but my little brother plays on my account regularly but hasn't been able to get on in the past week or so cause of this issue
#266 [07:56] <SpiritGamer_YT> you think he got banned or something?
#267 [07:57] <Chumpasaur> he doesn't use anything bad software for minecraft, the closest thing he has used to something bad would be mods but he plays modded servers as well
#268 [07:58] * SirKennon [webchat@mob-5-90-133-123.net.vodafone.it] has joined #minecrafthelp
#269 [07:58] <SpiritGamer_YT> last time i played was 2 years ago idk man:(
#270 [07:59] <Chumpasaur> it doesn't seem like I'm the only one getting this issue though but every time i try to find out someone asks if I used some suspicious software on minecraft
#271 [07:59] <Chumpasaur> and now I can't log into my account through twitch
#272 [07:59] <SirKennon> Hello everyone, I am trying to register an account to buy the game. I followed every step: email, password, verification code. But when I try to log in the button turns grey and I cannot go any further. Am I doing something wrong?
#273 [08:00] <FlauschigerWolle> I allready have a account but cant login...when i do the password lost i dont get any email
#274 [08:00] <SpiritGamer_YT> same
#275 [08:00] <Chumpasaur> sirkennon I have the same issue
#276 [08:00] <Chumpasaur> it just grays out
#277 [08:01] <SirKennon> alright, must be a server issue
#278 [08:01] <FlauschigerWolle> but no one is working...mojang get so many money but the service is the last shit
#279 [08:01] * Absol kicked FlauschigerWolle from #minecrafthelp (Reason: lauschigerWolle :Keep it civilized, you are just a human being)
#280 [08:01] * Jasper [webchat@35.66-200-80.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#281 [08:01] <Chumpasaur> sirkennon
#282 [08:01] <Chumpasaur> I have had that same issue for the past week
#283 [08:02] <Chumpasaur> I don't think it's an server issue
#284 [08:02] <SirKennon> a whole week? jeez
#285 [08:02] <Chumpasaur> could be longer, I don't regularly get on my account my little brother does
#286 [08:02] <SirKennon> i am just trying today because I used to play aaages ago on console
#287 [08:03] * FlauschigerWolle [webchat@dslb-178-010-097-041.178.010.pools.vodafone-ip.de] has joined #minecrafthelp
#288 [08:03] <SpiritGamer_YT> i tried to make a new account and sent them reset password and they did send me email to recover it
#289 [08:03] <SpiritGamer_YT> but not on my main one i dont know why
#290 [08:03] <Jasper> Hello all, is there anyone here who has any experience with the 'Exception in server tick loop' crash?
#291 [08:03] <FlauschigerWolle> i clicket 1000 times on the Reset Password button but nothing happens
#292 [08:03] <SirKennon> i tried to email their customer support, if they answer I'll let you know
#293 [08:03] <Chumpasaur> I have been trying to fix this issue for the last 3 days as I own a server under my current account and I don't want to go through the hassle to have it transferred to another account
#294 [08:03] * Badger [webchat@93-97-216-83.zone5.bethere.co.uk] has joined #minecrafthelp
#295 [08:04] <Chumpasaur> especially considering this issue may end up happening on the new account as well
#296 [08:04] <SpiritGamer_YT> do you need to buy it again tho?
#297 [08:04] <FlauschigerWolle> i made a ticket on their customer support...you know what was their answer? "We're currently replying to cases received on June 13th. We thank you for your patience and will get to each case as quickly as possible." thats a Joke...
#298 [08:05] <SpiritGamer_YT> ikr
#299 [08:05] <SirKennon> not again, first time the java edition
#300 [08:06] * FlauschigerWolle [webchat@dslb-178-010-097-041.178.010.pools.vodafone-ip.de] has quit. (Client Quit)
#301 [08:06] <SpiritGamer_YT> when i dont want to play minecraft like 2 months later, they definently gonne answer that time
#302 [08:06] <SpiritGamer_YT> ffs
#303 [08:06] <Chumpasaur> I have an alt account spirit but I can't accesss it either so i may have to make a new one
#304 [08:06] * LordEdward97 [webchat@host175-94-dynamic.56-82-r.retail.telecomitalia.it] has joined #minecrafthelp
#305 [08:06] <LordEdward97> Hi
#306 [08:07] * FlauschigerWolle [webchat@dslb-178-010-097-041.178.010.pools.vodafone-ip.de] has joined #minecrafthelp
#307 [08:07] <Badger> hi . just a question. i bought the game a long time ago and havent played for years . so now i want to play but everything is saying that i didnt buy the game . i still have the transaction emails and the proof i bought it but it still wont let me download . any ideas ?
#308 [08:07] <Chumpasaur> I can reset the passwords as much as I want but I still can't log into it
#309 [08:07] <LordEdward97> I am trying to migrate my old minecraft account but i cannot find my transaction ID, is there a way to do it without it?
#310 [08:07] * Jasper [webchat@35.66-200-80.adsl-dyn.isp.belgacom.be] has quit. (Quit: webchat.esper.net)
#311 [08:08] <Chumpasaur> I don't think so lordedward97 your best chance is to look through old emails and spam for it
#312 [08:08] * FlauschigerWolle [webchat@dslb-178-010-097-041.178.010.pools.vodafone-ip.de] has quit. (Client Quit)
#313 [08:08] <SpiritGamer_YT> mojang service is really shit goddamn i want my refund lmao
#314 [08:08] <Absol> SpiritGamer_YT: Please keep it civil
#315 [08:08] * LordEdward97 [webchat@host175-94-dynamic.56-82-r.retail.telecomitalia.it] has quit. (Client Quit)
#316 [08:09] <Chumpasaur> was that automatic or is absol actually watching the chat
#317 [08:09] * TomashVenca [webchat@78-80-19-33.nat.epc.tmcz.cz] has quit. (Quit: webchat.esper.net)
#318 [08:11] <Chumpasaur> I guess automatic
#319 [08:11] <SirKennon> sometimes the recaptcha pops up but nothing happens
#320 [08:11] * Boy [webchat@61-68-83-186.tpgi.com.au] has joined #minecrafthelp
#321 [08:11] <Boy> Hello
#322 [08:11] <Chumpasaur> same here sirkennon
#323 [08:11] <Boy> I can't log in can someone help me
#324 [08:11] <Chumpasaur> we all having the same issue
#325 [08:12] <Chumpasaur> boy is the log in button on minecraft net just graying out for you
#326 [08:12] <Boy> yes
#327 [08:12] <Chumpasaur> yeap I have the same issue and so are others
#328 [08:12] <Boy> are we just going to wait
#329 [08:13] <SpiritGamer_YT> yepp nothing to do
#330 [08:13] <SirKennon> i just read that their CS works monday to friday, working hours
#331 [08:13] <Chumpasaur> no technical support is helping us
#332 [08:13] <SirKennon> as of today we are not getting help from anybody
#333 [08:13] <Chumpasaur> I have been trying to solve this since firday
#334 [08:14] <SpiritGamer_YT> yeah man me too
#335 [08:14] <SirKennon> https://help.mojang.com/customer/en/portal/articles/2405037
#336 [08:14] * Boy [webchat@61-68-83-186.tpgi.com.au] has quit. (Client Quit)
#337 [08:14] <SpiritGamer_YT> tried for hours friday
#338 [08:16] * SirKennon [webchat@mob-5-90-133-123.net.vodafone.it] has quit. (Quit: webchat.esper.net)
#339 [08:16] <Chumpasaur> this sucks cause I can't do anything about my server while it's like this
#340 [08:20] * MasterGadget1961 [webchat@c-73-130-162-226.hsd1.pa.comcast.net] has joined #minecrafthelp
#341 [08:25] * Chumpasaur [webchat@cpe-96-28-144-206.kya.res.rr.com] has quit. (Quit: webchat.esper.net)
#342 [08:27] * Heat [webchat@cpe-124-183-133-129.vb02.vic.asp.telstra.net] has joined #minecrafthelp
#343 [08:28] <Heat> I need to refund minecraft xbox, can someone help?
#344 [08:31] * Heat [webchat@cpe-124-183-133-129.vb02.vic.asp.telstra.net] has quit. (Client Quit)
#345 [08:31] * camio [webchat@92.96.19.73] has joined #minecrafthelp
#346 [08:42] * Canegrasso [webchat@host54-198-dynamic.20-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#347 [08:42] * LTDan [webchat@cpe-45-47-82-98.twcny.res.rr.com] has joined #minecrafthelp
#348 [08:43] <LTDan> keep getting invaild email or password
#349 [08:45] * juan19001 [webchat@168.red-2-141-18.dynamicip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#350 [08:45] <Canegrasso> #minecrafthelp i clicked some keys and vocal support was activated and i would like to deactivate it
#351 [08:46] <LTDan> keep getting invaild email or password
#352 [08:47] * SpiritGamer_YT [webchat@0.51-175-58.customer.lyse.net] has quit. (Quit: webchat.esper.net)
#353 [08:47] * Canegrasso [webchat@host54-198-dynamic.20-87-r.retail.telecomitalia.it] has quit. (Client Quit)
#354 [08:47] <MasterGadget1961> Anyone know the simple easy way to add friends from Java Pc to Switch or vice versa
#355 [08:48] <MasterGadget1961> Been trying to create a realm and send an invite to him and can't even add him as a friend or see him in searches
#356 [08:48] * Canegrasso [webchat@host54-198-dynamic.20-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#357 [08:51] <Canegrasso> #minecrafthelp i was playing and i was activated type in vocal support but i would like to deactivate it
#358 [08:52] * MasterGadget1961 [webchat@c-73-130-162-226.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
#359 [08:55] * LTDan [webchat@cpe-45-47-82-98.twcny.res.rr.com] has quit. (Quit: webchat.esper.net)
#360 [08:56] * LTDan [webchat@cpe-45-47-82-98.twcny.res.rr.com] has joined #minecrafthelp
#361 [08:56] * Jackson_F [webchat@172-126-44-133.lightspeed.nworla.sbcglobal.net] has joined #minecrafthelp
#362 [08:56] <LTDan> keep getting invaild email or password
#363 [08:56] <Jackson_F> Hello can I get some help
#364 [08:57] * Jackson_F [webchat@172-126-44-133.lightspeed.nworla.sbcglobal.net] has quit. (Client Quit)
#365 [08:58] * Dreamzzer [webchat@leg31-1-78-222-147-240.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#366 [08:59] <LTDan> keep getting invaild email or password
#367 [09:01] * Dec [webchat@host86-151-92-98.range86-151.btcentralplus.com] has joined #minecrafthelp
#368 [09:02] * CicciCecilia [webchat@78-66-2-43-no267.tbcn.telia.com] has joined #minecrafthelp
#369 [09:02] <Dec> hey do i just write a problem here? :)
#370 [09:02] <Dec> Don't know how this works
#371 [09:04] <CicciCecilia> Mojang seem to have closed down my email, is there any easy way to start is up again?
#372 [09:05] * Dec [webchat@host86-151-92-98.range86-151.btcentralplus.com] has quit. (Client Quit)
#373 [09:08] * asdf [~asdf@67.142.112.253] has quit. (Read error: -0x1: UNKNOWN ERROR CODE (0001))
#374 [09:10] * TANCHEEZHIOK [webchat@bb118-201-250-49.singnet.com.sg] has joined #minecrafthelp
#375 [09:11] * TANCHEEZHIOK [webchat@bb118-201-250-49.singnet.com.sg] has quit. (Client Quit)
#376 [09:13] * BJcookie [webchat@180.69.107.33] has joined #minecrafthelp
#377 [09:13] <BJcookie> hi i forget my password
#378 [09:13] <BJcookie> please help me
#379 [09:14] * BJcookie [webchat@180.69.107.33] has quit. (Client Quit)
#380 [09:16] * Collin [webchat@193.175.5.186] has joined #minecrafthelp
#381 [09:16] <Collin> How can I get to know which Email I used for my minecraft accounts?
#382 [09:17] <Collin> i didnt play minecraft for years and wanted to start again, but I forgot which Email I used
#383 [09:20] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#384 [09:21] <camio> server crashed help
#385 [09:21] <camio> https://pastebin.com/MmARUf0q
#386 [09:24] * Herefara [webchat@178235183064.unknown.vectranet.pl] has joined #minecrafthelp
#387 [09:25] * asdf [~asdf@67.142.113.15] has joined #minecrafthelp
#388 [09:26] <Herefara> Hi, i have a issue with minecraft realms. Every few sec i've got internal exception java.io.ioexceptio. Can you help me with it?
#389 [09:27] * kissa999 [webchat@44.81-166-89.customer.lyse.net] has joined #minecrafthelp
#390 [09:28] <kissa999> Hi, I'm having trouble finding out which email I used for my minecraft account. I played it in maybe 2011-2013/14, and I haven't played it since.
#391 [09:28] <kissa999> How do I log in when I don't know the email I used
#392 [09:40] * sydney [~sydney@68.183.58.46] has joined #minecrafthelp
#393 [09:43] <sydney> Anyone know where to grab the jarfile launcher for minecraft? I didn't see it listed on the alternative downloads page; just the msi, exe, dmg, deb, and some sort of wrapper for generic linux distros.
#394 [09:44] * Mike6 [webchat@oshwon9562w-lp140-04-70-26-117-206.dsl.bell.ca] has joined #minecrafthelp
#395 [09:44] <Mike6> Hey, I can't log into my account and I'm not receiving the email to reset my password
#396 [09:45] <Mike6> Can anyone help?
#397 [09:47] * Benny [webchat@ip4d14fa6c.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#398 [09:48] <Benny> hi there, i wanted to buy a gamecode for a friend, but it says its not available .. anyone abl eto help ?
#399 [09:49] * crwn [webchat@171-48-46-176.dyn.estpak.ee] has joined #minecrafthelp
#400 [09:51] * Mike6 [webchat@oshwon9562w-lp140-04-70-26-117-206.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#401 [09:56] * fii92 [webchat@host86-152-208-149.range86-152.btcentralplus.com] has joined #minecrafthelp
#402 [09:58] <fii92> Hello. I'm having issues logging into my account - I have reset my password (as I forgot it) with the email that my account is registered with, but then once the password is reset I am not able to log in. I have tried resetting it again and the same thing happened
#403 [09:59] <fii92> It is a very old account, I haven't tried accessing it in a few years, and haven't even tried on my current computer, but I remember my username and my email account at least. Would you be able to help me out please?
#404 [10:04] * BL3DZ [webchat@host86-189-232-3.range86-189.btcentralplus.com] has joined #minecrafthelp
#405 [10:04] <BL3DZ> can some one help me
#406 [10:04] * CicciCecilia [webchat@78-66-2-43-no267.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#407 [10:04] <BL3DZ> helo
#408 [10:05] * BL3DZ [webchat@host86-189-232-3.range86-189.btcentralplus.com] has quit. (Client Quit)
#409 [10:07] * TonyD [webchat@pool-108-31-210-187.washdc.fios.verizon.net] has joined #minecrafthelp
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#414 [10:24] * email [webchat@pool-100-14-62-187.phlapa.fios.verizon.net] has joined #minecrafthelp
#415 [10:25] <email> I am not recieving the emails for my account is there any way do see if i have mojang blocked or do i have to wait for them to email me
#416 [10:26] * email [webchat@pool-100-14-62-187.phlapa.fios.verizon.net] has quit. (Client Quit)
#417 [10:33] * bakiY4 [webchat@ip5f5bf536.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#418 [10:33] <bakiY4> Hey.
#419 [10:34] <bakiY4> My Minecraft Account "bakiY4" with the email "jeltedegroot@scryptmail.com" got hacked, I dont have acces 4 my account or 4 my email anymore. I got hacked and I think that now someone will cheat with my account. I payed so much for Cosmetics etc and now I geh hacked... PLEASE Help.
#420 [10:55] * payonel [~payonel@2607:5300:60:9e85::bad:c0de] has quit. (Ping timeout: 190 seconds)
#421 [11:03] * Prageegee [webchat@178-78-104-4.static.kc.net.uk] has joined #minecrafthelp
#422 [11:03] * uni [webchat@adsl-dyn28.91-127-179.t-com.sk] has joined #minecrafthelp
#423 [11:03] <Prageegee> I believe I have been ghost muted
#424 [11:03] <Prageegee> is it a bug
#425 [11:03] <Prageegee> or an actual mute
#426 [11:04] <uni> Hey , I have a mc server 1.14.4 and I launch it and join without an issue (portforward) . But when my friend joins it lags him and he gets kicked a couple seconds later. I tried hamachi and nothing. Reinstalled server too nothing
#427 [11:05] <uni> I can play perfectly and it works. But for him not at all. We had this issue a while ago and ended with not being resolved. And here we are again
#428 [11:05] <Prageegee> im not a helper or senior, just another person who needs help but is this happening to any of ur other friends who go on the server
#429 [11:06] <uni> yes
#430 [11:06] <Prageegee> what error msg does it say
#431 [11:06] <Prageegee> or is it just them being kicked
#432 [11:07] * LoLok [webchat@S0106602ad07dc4bb.rd.shawcable.net] has joined #minecrafthelp
#433 [11:07] <uni> No error message , just kicks him
#434 [11:08] <Prageegee> does he spawn somewhere with a lot of builds, items, mobs etc
#435 [11:08] <uni> No , just in the regular place.
#436 [11:09] <Prageegee> have u tried restarting minecraft, the Server, his computer or router
#437 [11:09] <Prageegee> any of those
#438 [11:09] <uni> Yes all of them
#439 [11:09] * Ant4 [webchat@csub-24-224-65-205.mi-connection.com] has joined #minecrafthelp
#440 [11:10] <Prageegee> welp...sry I couldn't help...I aint a helper on this...just a person who needs help as said before
#441 [11:10] * Prageegee [webchat@178-78-104-4.static.kc.net.uk] has quit. (Quit: webchat.esper.net)
#442 [11:10] <Ant4> I downloaded off of the Mojang website thinking it was the bedrock edition but its not, is there the way to upgrade it?
#443 [11:10] * momoday [webchat@161.117.89.231] has joined #minecrafthelp
#444 [11:10] * LoLok [webchat@S0106602ad07dc4bb.rd.shawcable.net] has quit. (Client Quit)
#445 [11:11] * Prageegee [webchat@178-78-104-4.static.kc.net.uk] has joined #minecrafthelp
#446 [11:11] * Ant2 [webchat@csub-24-224-65-205.mi-connection.com] has joined #minecrafthelp
#447 [11:11] <Ant2> how do I go from java to bedrock edition?
#448 [11:12] * Gator [webchat@71-82-254-187.dhcp.stpt.wi.charter.com] has joined #minecrafthelp
#449 [11:12] <Prageegee> there is minecraft windows 10 edidion. that is bedrock. java is just minecraft
#450 [11:13] * annikabrun [webchat@85.191.188.255] has joined #minecrafthelp
#451 [11:13] <momoday> Unable to update the Minecraft Native Launcher 。
#452 [11:13] <Ant4> i thought i was buying the bedrock edition, literally just got it 10 minutes ago
#453 [11:13] <momoday> Unable to update the Minecraft Native Launcher 帮助我下·help
#454 [11:13] <annikabrun> my Minecraft account is hacked
#455 [11:14] <momoday> Unable to update the Minecraft Native Launcher !!!
#456 [11:14] <Gator> I bought java edition last night on amazon (minecraft.net was buggin and wouldnt let me buy it on their page). The code was from Mojangs amazon. Im just wondering if i can still get windows 10 edition for free.
#457 [11:14] * asdf [~asdf@67.142.113.15] has quit. (Remote host closed the connection)
#458 [11:15] <Gator> I didnt receive a code and the link isnt there when i go to my mojang account
#459 [11:15] <annikabrun> my Minecraft login has been stolen Please help
#460 [11:16] * JesusFC12 [webchat@67.216.138.183.pool.hargray.net] has joined #minecrafthelp
#461 [11:16] <annikabrun> my Minecraft login has been stolen Please help
#462 [11:16] <annikabrun> my Minecraft login has been stolen Please help
#463 [11:16] <annikabrun> my Minecraft login has been stolen Please help
#464 [11:16] * Absol kicked annikabrun from #minecrafthelp (Reason: nnikabrun :Stop spamming)
#465 [11:17] * Drapinqs [webchat@47-216-213-235.pasncmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#466 [11:17] * Ant2 [webchat@csub-24-224-65-205.mi-connection.com] has quit. (Quit: webchat.esper.net)
#467 [11:17] <LTDan> keep getting invaild email or password
#468 [11:17] <LTDan> keep getting invaild email or password
#469 [11:17] <JesusFC12> when I try to get in Minecraft through the launcher it loads halfway but then shows up with this:
#470 [11:17] <Drapinqs> ?
#471 [11:17] <JesusFC12> The process cannot access the file because it is being used by another process.
#472 [11:18] <Drapinqs> Restart your pc
#473 [11:18] <JesusFC12> ok
#474 [11:18] * JesusFC12 [webchat@67.216.138.183.pool.hargray.net] has quit. (Client Quit)
#475 [11:18] * Tnerby [webchat@d54C3BE0F.access.telenet.be] has joined #minecrafthelp
#476 [11:18] <Tnerby> Hello?
#477 [11:18] <Drapinqs> Help i deleted the email to my minecraft account. The email was also the one on my paypal so i dont have the transaction id what do i do
#478 [11:18] <Tnerby> idk
#479 [11:18] * Ant4 [webchat@csub-24-224-65-205.mi-connection.com] has quit. (Quit: webchat.esper.net)
#480 [11:19] <Tnerby> im here because i cant login
#481 [11:19] <Drapinqs> Explain in more detail
#482 [11:19] <Tnerby> so whenever i try to login the button you click just turns gray and nothing happens not even a messege
#483 [11:20] * JesusFC12 [webchat@67.216.138.183.pool.hargray.net] has joined #minecrafthelp
#484 [11:20] <JesusFC12> I restarted it
#485 [11:20] <Drapinqs> try again
#486 [11:20] <JesusFC12> ok
#487 [11:21] <Drapinqs> IS THERE ANY REAL OPERATOR IN HERE?
#488 [11:21] <Tnerby> nope
#489 [11:21] <JesusFC12> it still says the same thing:
#490 [11:22] <Tnerby> this isnt helping
#491 [11:22] * Tnerby [webchat@d54C3BE0F.access.telenet.be] has quit. (Client Quit)
#492 [11:22] <JesusFC12> Error details: The process cannot access the file because it is being used by another process.
#493 [11:22] <Drapinqs> go to task manager
#494 [11:22] <Drapinqs> look for minecraft or javaw and force close
#495 [11:22] <JesusFC12> ok
#496 [11:23] <LTDan> keep getting invaild email or password
#497 [11:24] <JesusFC12> now what do I do
#498 [11:24] * Prageegee [webchat@178-78-104-4.static.kc.net.uk] has quit. (Quit: webchat.esper.net)
#499 [11:24] <Drapinqs> try again
#500 [11:24] * Gator [webchat@71-82-254-187.dhcp.stpt.wi.charter.com] has quit. (Quit: webchat.esper.net)
#501 [11:25] <JesusFC12> ok
#502 [11:26] <Drapinqs> Please i need help
#503 [11:27] <Drapinqs> JesusFC12 try uninstalling and reinstalling
#504 [11:27] <JesusFC12> ok
#505 [11:30] <LTDan> why is it so hard to get help there fast to take your money but hard to get help to get the game to work
#506 [11:30] * madamcreepypasta [webchat@24-241-197-222.dhcp.unas.al.charter.com] has joined #minecrafthelp
#507 [11:31] <madamcreepypasta> Hey! I'm having trouble with my launcher/game
#508 [11:31] * FlauschigerWolle [webchat@dslb-178-010-097-041.178.010.pools.vodafone-ip.de] has joined #minecrafthelp
#509 [11:31] <LTDan> need help game keeps saying invaild email or password
#510 [11:32] <FlauschigerWolle> Operator theire?
#511 [11:32] * madamcreepypasta [webchat@24-241-197-222.dhcp.unas.al.charter.com] has quit. (Client Quit)
#512 [11:35] * Drapinqs [webchat@47-216-213-235.pasncmtk01.res.dyn.suddenlink.net] has quit. (Quit: webchat.esper.net)
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#515 [11:40] * JesusFC12 [webchat@67.216.138.183.pool.hargray.net] has joined #minecrafthelp
#516 [11:40] <JesusFC12> I uninstalled Minecraft launcher but it still don't work
#517 [11:46] * NIFElikaBOSS [webchat@104-60-139-96.lightspeed.toldoh.sbcglobal.net] has joined #minecrafthelp
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#519 [11:47] * Darkek [webchat@5-231-146-217.ktk-ip.de] has joined #minecrafthelp
#520 [11:48] <Darkek> Hi, so my problem is: at first I was making account on minecraft.net to buy mc, everything worked allright, but when I wanted to log into my account I just couldnt because captcha didnt showed up and website didnt wanted to proceed. I tried everything and the only thing that have let me proceed was VPN which was builded in Opera. I finaly bought mc
#521 [11:48] <Darkek> and downloaded Launcher. I thought that this is end of my problems but on launcher said that "Login failed: Invalid username or password" and now I'm in pain. Does anyone had this problem? I tried to restart my PC and my router but it didnt helped, I tried everything that I've found on mojang support page and on google, not a single thing helped
#522 [11:49] <Sea> Have not played since 1.14 update. Now trying to play on a Realm. Updated Java & uninstalled old applications, allocated 7gb ram to jvm arguments, ran malwarebytes & its related scans. All clean. Restarted 4 times. History of crash exit codes: 255, 1, -805306369, 255. What should I try next? At a loss . I can get into the game normally. It just cra
#523 [11:49] <Sea> shes within 2-20 seconds. Thank you!
#524 [11:50] <JesusFC12> Unable to save download - The process cannot access the file because it is being used by another process
#525 [11:50] <JesusFC12> how do I fix
#526 [11:52] * Harry7 [webchat@host86-183-177-209.range86-183.btcentralplus.com] has joined #minecrafthelp
#527 [11:53] * Bampark [webchat@142.162.101.198] has joined #minecrafthelp
#528 [11:53] <Bampark> are realms down for bedrock
#529 [11:54] <Harry7> Hi, I have managed to import my minecraft account to my mojang, but I don't know how I can download java edition without buying it or just the demo. Am I right in thinking I am supposed to have received a redeem code? if so, I haven't so I dont know what to do. please help
#530 [11:55] <Bampark> once you have your account imported or migrated as minecraft words it you simple just have to log in with email now not your username
#531 [11:56] <Bampark> java is free to download off the minecraft website beacuse the client doesnt install or donwload the game files untill after your are logged in
#532 [11:56] <TonyD> I'm looking for advice about moving my son off of my account to a new one for him. My question is a little lengthy and it was suggested that I use a pastebin, which I've never used before. Hopefully this is the correct link - https://paste.gg/fd4a22d82d4642528b1641fb3d9eeac2
#533 [11:57] * JesusFC12 [webchat@67.216.138.183.pool.hargray.net] has quit. (Quit: webchat.esper.net)
#534 [11:58] <Harry7> log into what? Im logged into mojang and minecraft.net. so how do I download it? im confused? when i've tried to download it it wants me to buy the game, but I already have
#535 [11:58] * Milan [webchat@141.206-181-91.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#536 [11:59] <GreyVulpine> Harry7 - http://www.minecraft.net/download -- Once you download and log into the launcher with your new email address, it should log you in as a premium user
#537 [11:59] <Milan> Can Anyone pls help me i cant chanc me email i looked at support center and i tryed to chance it but it says error go tsupport center .............. can you pls help me
#538 [12:00] <GreyVulpine> Milan - See: https://help.mojang.com/customer/en/portal/articles/901432-changing-your-email-address-mojang-accounts-?b_id=5408
#539 [12:01] <Milan> GreyVulpine i did that than i clicked the link i chanced but i wont work i checked al me boxes of emails
#540 [12:01] <GreyVulpine> Milan - Then send in a support ticket to Mojang's Customer Support using the last link on the page
#541 [12:01] <Harry7> im trying it now, thanks very much
#542 [12:01] <Milan> GreyVulpine i did that and they says you can try to find it here
#543 [12:02] <GreyVulpine> Milan - We can do nothing to help you change your email here
#544 [12:02] * Tyelan [webchat@c-73-131-46-175.hsd1.sc.comcast.net] has joined #minecrafthelp
#545 [12:03] <NIFElikaBOSS> your going to end up waiting a long time for mojang support since there still processing claims from june 13th
#546 [12:03] <Milan> GreyVulpin Wheres here
#547 [12:03] <GreyVulpine> NIFElikaBOSS - And there's nothing to do about that
#548 [12:03] <GreyVulpine> Milan - Where you are talking right now, to us
#549 [12:03] <GreyVulpine> We are not Mojang. We cannot help you with Account issues like changing your email address
#550 [12:04] * Milan [webchat@141.206-181-91.adsl-dyn.isp.belgacom.be] has quit. (Quit: webchat.esper.net)
#551 [12:04] <Darkek> Hi Grey, do you maybe know something about my problem? I've wrote it before but I can copy/paste it
#552 [12:05] <GreyVulpine> Darkek - Ever pirated minecraft before?
#553 [12:05] <Darkek> Hard to say but yeah
#554 [12:05] <GreyVulpine> That'll be why
#555 [12:06] <GreyVulpine> Moment while I pull up instruction
#556 [12:06] <GreyVulpine> s
#557 [12:06] <Darkek> Oke
#558 [12:06] <GreyVulpine> Operating system?
#559 [12:06] <Darkek> Win10
#560 [12:07] <GreyVulpine> Darkek - Head to your start menu, in the search bar, type in: notepad and do not press enter. Instead, right-click on the notepad search result and choose Run as Administrator. Let me know when you have notepad open.
#561 [12:08] <Darkek> Sure, what next?
#562 [12:08] <GreyVulpine> Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#563 [12:09] <Darkek> Mhm, I've got some informations now
#564 [12:09] <GreyVulpine> Find lines with "mojang" in them. There should be at least 2
#565 [12:10] <GreyVulpine> Delete them, save the file, change your password then try minecraft again
#566 [12:10] <Darkek> Password on minecraft page?
#567 [12:10] <FlauschigerWolle> hello GreyVulpinei need your help too please
#568 [12:10] <GreyVulpine> Yes
#569 [12:10] <Harry7> I've downloaded the launcher but it's still only saying I can play the demo? my mojang account says I have no games yet I purchased it over 7 years ago. anything you can think of?
#570 [12:11] <GreyVulpine> Basically, by using a pirated launcher, you've configured your computer to contact a 3rd party authentication server that works only for pirated accounts
#571 [12:11] <FlauschigerWolle> hello GreyVulpine i need your help too please can i send you a PN?
#572 [12:11] <GreyVulpine> So, you've been sending off your login info to a potential server that can compromise your account now that you've purchased an account
#573 [12:11] <Darkek> Hm, but why does this have effect on minecraft.net webpage?
#574 [12:12] <GreyVulpine> All authentication
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#576 [12:13] <Darkek> To be honest I cannot still log in on page
#577 [12:13] <Darkek> I'm clicking "Log in" button, but it has zero effects
#578 [12:13] <Darkek> Should I do it with vpn as before?
#579 [12:14] <cami> i just want to return minecraft i've messaged and i cant get any help.
#580 [12:14] * yettz_ [webchat@host86-129-147-240.range86-129.btcentralplus.com] has joined #minecrafthelp
#581 [12:15] <GreyVulpine> Darkek - Did you remove all instances of mojang and save the fiel?
#582 [12:15] <GreyVulpine> cami - https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#583 [12:16] <Darkek> I did what you've wrote step by step
#584 [12:16] <Darkek> should I restart PC?
#585 [12:16] <GreyVulpine> Nope
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#587 [12:16] * ssturla01 [webchat@46-216-139-186.fibertel.com.ar] has joined #minecrafthelp
#588 [12:16] <GreyVulpine> Reopen the file, make sure the file is clear of all instances of mojang
#589 [12:17] <GreyVulpine> Head to your start menu, in the search bar, type in: notepad and do not press enter. Instead, right-click on the notepad search result and choose Run as Administrator. Let me know when you have notepad open.
#590 [12:17] <GreyVulpine> Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#591 [12:17] * Mitch [webchat@host-92-18-62-145.as13285.net] has joined #minecrafthelp
#592 [12:17] <yettz_> Hi I couldn't log in to my old mc account so I tried to make a new one and still couldn't log in on the website. I hit login and nothing happens. I went on my phone and I could log in there so I bought the java version there and re-downloaded the launcher on my pc and I still can't login with my new account
#593 [12:17] <scrppydoo> I'm trying to login to minecraft and I've reset the password numerous times and it has not worked. I've tried logging into Mojang and it works perfectly fine but the launcher will not log in. Can anyone help?
#594 [12:17] <Sea> I'm still here if anyone has any ideas for what my issue might be. One thing I forgot to mention is that I am running the launcher as admin
#595 [12:17] <Darkek> zero mojang instances
#596 [12:18] <Mitch> Hi. I keep getting signed out of my account when playing Minecraft on xbox and then booted out of my game. It only happens on Minecraft. Any ideas?
#597 [12:18] <GreyVulpine> Darkek - Save the file, close down minecraft and reopen it, then try logging back into the launcher
#598 [12:19] <ssturla01> Hello , i migrated my old minecraft account a long time ago, and now i can´t log in with the mojang e-mail. i try to reset the password and i don´t recieve the corresponding e-mail. I now the account e-mail i type is correct because i have recived old e-mails from mojang on that account
#599 [12:19] <Darkek> "invalid email or password", still
#600 [12:19] * Mitch [webchat@host-92-18-62-145.as13285.net] has quit. (Client Quit)
#601 [12:19] <GreyVulpine> Darkek - Huh.
#602 [12:19] <Darkek> Yeah
#603 [12:20] <Darkek> sucks to be me :D
#604 [12:20] <FlauschigerWolle> same like ssturla01 i opened Case but no Response sind over30h Case #2937715.
#605 [12:20] <GreyVulpine> Darkek - Sec.
#606 [12:20] <GreyVulpine> ssturla01 - https://help.mojang.com/customer/portal/articles/438361
#607 [12:20] <GreyVulpine> FlauschigerWolle - https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#608 [12:20] <GreyVulpine> Darkek - Close the browser and reopen, navigate to http://www.minecraft.net ?
#609 [12:20] <FlauschigerWolle> yeah i know and now what i have to wait 2 month?
#610 [12:21] <GreyVulpine> FlauschigerWolle -Yes
#611 [12:21] <FlauschigerWolle> i paid for it and you cant send me a email for password reset?
#612 [12:21] <FlauschigerWolle> wtf
#613 [12:21] <ssturla01> yes, i already made that, but i will have to wait months, i thought maybe someone here knew how to solve it faster
#614 [12:21] <GreyVulpine> FlauschigerWolle - nobody here works for Mojang. This is a community run support channel
#615 [12:21] <Darkek> He is not support from mojang
#616 [12:21] <FlauschigerWolle> that is not wahat service means
#617 [12:21] <Darkek> he is just a guy who knows a lot
#618 [12:21] <GreyVulpine> ssturla01 - Nope. Nobody here works for mojang
#619 [12:21] <GreyVulpine> I've just been here since Mojang was still in alpha, nearly 10 years ago
#620 [12:22] <FlauschigerWolle> i dont mean his work its mojang low service
#621 [12:22] <GreyVulpine> Rather, minecraft was still in alpha.
#622 [12:22] * Darkek [webchat@5-231-146-217.ktk-ip.de] has quit. (Quit: webchat.esper.net)
#623 [12:22] <ssturla01> well , so i will have to wait, thank you
#624 [12:22] <GreyVulpine> Unfortunately, yes.
#625 [12:22] <FlauschigerWolle> mojang is sh...t
#626 [12:22] <TonyD> Does anybody know if Mojang can move a Minecraft user name from one account to another? My son was using my account and now we both want to play at the same time. We created a new for for him but then we saw we have to change the the user name on the old account and wait about 5 weeks for it to be available to use it with the new one.
#627 [12:22] <GreyVulpine> TonyD - Sorry, Mojang typically doesn't do account transfers
#628 [12:23] <FlauschigerWolle> why i dont get a password reset email? i played MC just few month ago
#629 [12:23] <FlauschigerWolle> i get the support email but no pw resett
#630 [12:23] <scrppydoo> I can't login to the minecraft laucnher but I can login to the website?
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#632 [12:24] * Darkek [webchat@5-231-146-217.ktk-ip.de] has joined #minecrafthelp
#633 [12:24] <wibster> Hello
#634 [12:24] <GreyVulpine> Darkek - Welcome back.
#635 [12:24] <Darkek> Hah, hello
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#637 [12:24] <Darkek> I wasnt surprised
#638 [12:24] <wibster> I'm having issue with logging in
#639 [12:24] <Darkek> it still doesnt work
#640 [12:24] <GreyVulpine> Darkek - The heck.
#641 [12:24] * tenicy [webchat@bb116-15-2-34.singnet.com.sg] has joined #minecrafthelp
#642 [12:25] <tenicy> hi
#643 [12:25] <TonyD> GreyVulpine Okay. Thanks.
#644 [12:25] <TonyD> GreyVulpine Okay. Thanks.
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#646 [12:25] <tenicy> if i bought my account through the xbox server
#647 [12:25] <tenicy> how do i port it over to mojang?
#648 [12:25] <GreyVulpine> tenicy - Purchase it again
#649 [12:25] <tenicy> is there no other way?
#650 [12:25] <GreyVulpine> Nope
#651 [12:26] <tenicy> so its separate?
#652 [12:26] <GreyVulpine> Indeed it is
#653 [12:26] * N3VIX [webchat@212.3.196.74] has joined #minecrafthelp
#654 [12:26] <tenicy> wow this is kinda dumb of them
#655 [12:26] <scrppydoo> Can anyone help me with logging into the minecraft launcher. I can login to the website but not the launcher. I've reset my password numerous times.
#656 [12:26] * LTDan [webchat@cpe-45-47-82-98.twcny.res.rr.com] has quit. (Quit: webchat.esper.net)
#657 [12:26] <TonyD> @Sea Did you see the notice posted at 12:36? I'm not sure that it applies to you, but Realms might be down right now. 12:36 <Absol> Minecraft Realms is currently down. For more information see https://twitter.com/MojangStatus/status/1159326522274144258
#658 [12:26] <N3VIX> Yo
#659 [12:26] <N3VIX> I forgot my minecraft details from 2012
#660 [12:26] <Darkek> Ok, so what if I just made a soft format? Would it help GreyVulpine
#661 [12:26] <N3VIX> can i recover my acc?
#662 [12:27] <GreyVulpine> Darkek - Wouldn't go that far unless everything else doesn't work
#663 [12:27] <Harry7> ive downloaded the launcher but its saying i can only play the demo. also mojang says I have no games, yet I imported my account? i tried logging in with my username and it said to migrate the account. anything you suggest?
#664 [12:27] <GreyVulpine> Darkek - You're not currently using a VPN, right?
#665 [12:27] <Darkek> Nope
#666 [12:27] <GreyVulpine> Harry7 - Contact Mojang Support
#667 [12:28] * tenicy [webchat@bb116-15-2-34.singnet.com.sg] has quit. (Client Quit)
#668 [12:28] <GreyVulpine> Darkek - The minecraft launcher doesn't like VPN software, or any security software that may be doing man-in-the-middle SSL security work, like ESET
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#670 [12:29] <scrppydoo> Can anyone help me with logging into the minecraft launcher. I can login to the website but not the launcher. I've reset my password numerous times.
#671 [12:29] <Sea> I'm new on this site and in case I only posed my reply to TonyD, I also get the same issues when trying to play a sp world. So its not specific to Realms, but Thank you :-)
#672 [12:29] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/781529
#673 [12:29] <Harry7> GreyVulpine I'm aware of their long wait times, is their a faster solution?
#674 [12:29] <GreyVulpine> Harry7 - Nope
#675 [12:30] <scrppydoo> It hasn't worked for the last week and I've waited at least an hour..
#676 [12:30] <Harry7> Okay, well thanks for your help anyway
#677 [12:30] <Darkek> I mean it's VPN in Opera
#678 [12:30] <Darkek> I mean it's VPN in Opera
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#680 [12:30] <Darkek> I dont have any VPN programs
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#683 [12:30] <scrppydoo> Maybe because I'm trying to login on the account on a different pc in a different country? Could that mean I can't login to the account on the launcher
#684 [12:31] <Jmeboy> Got an issue logging in, it's been years and I only know my username, not my email
#685 [12:32] <Jmeboy> I can use Twitch launcher but can't even download official
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#687 [12:33] <Luciel> Hello?
#688 [12:33] * Sector_Mars [webchat@nat-88-212-36-169.antik.sk] has joined #minecrafthelp
#689 [12:34] <Darkek> Okey, GreyVulpine, I will make a soft format (there's an option on win10 where you can delete everything that is not system)
#690 [12:34] <Sector_Mars> Hello
#691 [12:34] <GreyVulpine> Darkek - Hmm. So you can't log into the launcher nor the website, right?
#692 [12:34] <Darkek> yeah
#693 [12:34] <Darkek> and the button on website just doesnt work
#694 [12:34] <GreyVulpine> Darkek - Just tried Opera, any other browsers?
#695 [12:34] <Darkek> Normaly green but when i click it, it turns black
#696 [12:35] <Darkek> I tried opera, microsoft edge and chrome
#697 [12:35] <Darkek> on each same problem
#698 [12:35] <Darkek> button just doesnt work
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#701 [12:37] <GreyVulpine> Darkek - Hmm, sorry, I don't have anything else for you right now
#702 [12:37] <Darkek> Nah, dont be sorry, not your fault. Thanks a lot though for trying to help me
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#711 [12:47] <camio> server crashed help
#712 [12:47] <camio> https://pastebin.com/MmARUf0q
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#714 [12:52] <GreyVulpine> Hmm, server seems to be watchdogging out.
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#717 [12:54] <Helpmeplease> I used to have a minecraft account two years ago, but now it says it does not exist and wont let me sign in
#718 [12:56] * MarianaB32 [webchat@35.26.90.149.rev.vodafone.pt] has joined #minecrafthelp
#719 [12:56] <MarianaB32> hello, i can't log in my account
#720 [12:57] * MarianaB32 [webchat@35.26.90.149.rev.vodafone.pt] has quit. (Client Quit)
#721 [12:57] * Helpmeplease [webchat@47.198.12.76] has quit. (Client Quit)
#722 [13:00] * Sarah [webchat@172-12-84-74.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#723 [13:01] <Sarah> So, I've been trying to play on multiplayer with my sister and nothing is working. I've tried doing LAN but it won't let me join and I don't understand how the IP address thing works. This is really frustrating and any help would be nice.
#724 [13:02] <Sarah> Also, I've looked up a lot of videos and articles, it's all been really confusing.
#725 [13:03] * Dahe [webchat@190.110.191.207] has joined #minecrafthelp
#726 [13:03] <Sarah> Anybody?
#727 [13:03] <Sarah> I'm so desperate, I've been trying for hours.
#728 [13:03] <Dahe> what is your problem?=
#729 [13:04] <Dahe> i think we are alone here xD
#730 [13:04] <Sarah> So, I've been trying to play on multiplayer with my sister and nothing is working. I've tried doing LAN but it won't let me join and I don't understand how the IP address thing works. This is really frustrating and any help would be nice.
#731 [13:04] <Dahe> my friends cant conect to my server :c
#732 [13:05] <Dahe> i think i can help you
#733 [13:05] <Sarah> Really??
#734 [13:05] <Dahe> to play lan i do this:
#735 [13:05] <Dahe> create a word, select "open lan" and then accept
#736 [13:05] <Sarah> Ok...
#737 [13:06] <Dahe> from the multiplayer section your sister should be able to watch your server, because you are in the same internet
#738 [13:06] <Dahe> sorry my enlgish, im from argentina xD
#739 [13:06] <Sarah> It's alright
#740 [13:06] <Dahe> i use to disable my antivirus (avast) and windows firewall when i host a server
#741 [13:07] <Sarah> How do you do that and can you get them back up right after?
#742 [13:08] <Dahe> i right click on the avast logo and choose "shields control (?" and then chose disable for one hour. In the same menu you can activate the shields again
#743 [13:08] * Sarah [webchat@172-12-84-74.lightspeed.cicril.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#744 [13:08] * Jack [webchat@77.111.247.236] has joined #minecrafthelp
#745 [13:09] <Dahe> look, i know this is in spanish, but its what you need to do
#746 [13:09] <Dahe> https://www.youtube.com/watch?v=hT5YxGlowfk
#747 [13:09] * Jack is now known as Guest42050
#748 [13:09] <Dahe> you and your sister are playing in the same house?
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#752 [13:21] * nick [webchat@142.134.236.146] has joined #minecrafthelp
#753 [13:22] <nick> i bought minecraft in alpha and forgot my username
#754 [13:22] <nick> how do i find it
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#757 [13:29] * heyyo [webchat@47.148.39.26] has joined #minecrafthelp
#758 [13:30] <heyyo> i am having issues with redeeming my code from mojang to microsoft
#759 [13:38] * iMendaz [webchat@2.153.142.200.dyn.user.ono.com] has joined #minecrafthelp
#760 [13:39] <iMendaz> hi?
#761 [13:39] <iMendaz> Hi, I've been trying to play in a friend's Realms this past week, but I haven't been able to. The problem is that I enter the server and as I enter, it expels me from the server. Sometimes it takes longer, sometimes less ... but it always ends up throwing me out. The error that appears to me is: "Connection Lost Internal Exception: java.io.IOExcept
#762 [13:39] <iMendaz> ion: An existing connection was forcibly closed by the remote host"
#763 [13:39] <iMendaz> i've tried everything to fix it but i can't
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#765 [13:48] * zaptrem3 [webchat@cpe-74-71-6-83.nyc.res.rr.com] has joined #minecrafthelp
#766 [13:50] * lj [webchat@lfbn-1-1913-22.w90-73.abo.wanadoo.fr] has joined #minecrafthelp
#767 [13:50] <lj> Hey
#768 [13:50] <zaptrem3> hi
#769 [13:51] <lj> So I forgot the email for my minecraft account that I created ages ago but I have the Password and name. Can I still sign in? And also change the email adresse?
#770 [13:52] <zaptrem3> i know minecraft story mode is not made by mojang, but is licensed by mojang. i bought both season passes and i do not have access to them they say coming soon so is there anyway you can help
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#774 [14:07] <EnderCat3434> my laptop was damaged. forgot all login info, trying to recover Minecraft on new laptop. tried to get reset email but didn't get one. looks like other people are having that problem. I do have the original purchase number. I have emailed Mojang technical support. looks like need to wait longer for reply......
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#777 [14:11] * Sugar [webchat@168-227-184-113.maisnetinternet.com.br] has joined #minecrafthelp
#778 [14:12] <Sugar> Hello, im having trouble installing mine in a linux 32 bits, i got a error saying "wrong architecture 'amd64'" there's some way to install it in 32 bits?
#779 [14:15] * wizardofwho [webchat@173-22-90-180.client.mchsi.com] has joined #minecrafthelp
#780 [14:16] <wizardofwho> I need help with account recovery
#781 [14:16] <GreyVulpine> Sugar - Don't believe there is a distro of minecraft available for 32 bits
#782 [14:16] <GreyVulpine> Sugar - https://help.mojang.com/customer/en/portal/articles/325948-minecraft-java-edition-system-requirements
#783 [14:17] <GreyVulpine> wizardofwho - https://help.mojang.com/customer/portal/emails/new -- Contact Mojang Support
#784 [14:17] <Sugar> That's really sad, but thank you anyways
#785 [14:17] * Sugar [webchat@168-227-184-113.maisnetinternet.com.br] has quit. (Quit: webchat.esper.net)
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#787 [14:18] <wizardofwho> i have been there already. now im just waiting on a reply that probably not even help
#788 [14:18] <GreyVulpine> Unfortunately, there's nothing we can do to help you here
#789 [14:19] <wizardofwho> rgr
#790 [14:19] * kevin0 [webchat@76-223-240-119.lightspeed.bcvloh.sbcglobal.net] has joined #minecrafthelp
#791 [14:19] <Ty0> cant login to mojang
#792 [14:19] * wizardofwho [webchat@173-22-90-180.client.mchsi.com] has quit. (Client Quit)
#793 [14:19] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/781529
#794 [14:20] <Ty0> i cant login to mojang account
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#796 [14:23] <Ty0> hello
#797 [14:23] <Sea> I submitted my issue at 9:50. Is it something you can't help me with? Do you think I would have more luck elsewhere? Thank you!
#798 [14:23] * zaptrem3 [webchat@cpe-74-71-6-83.nyc.res.rr.com] has joined #minecrafthelp
#799 [14:23] <zaptrem3> i know minecraft story mode is not made by mojang, but is licensed by mojang. i bought both season passes and i do not have access to them they say coming soon so is there anyway you can help
#800 [14:24] <Ty0> cant login to mojang
#801 [14:24] * JR [webchat@99-108-101-165.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#802 [14:26] <JR> Everytime I try to start up Minecraft I get an error. The error is always, "Unable to save download." I have tried looking for solutions online and one was to uninstall bytefence, but I don't have bytefence on my computer. Please let me know what I can do to fix this.
#803 [14:27] * JR [webchat@99-108-101-165.lightspeed.miamfl.sbcglobal.net] has quit. (Client Quit)
#804 [14:33] <Ty0> email and password not working
#805 [14:34] <GreyVulpine> https://help.mojang.com/customer/portal/articles/329524
#806 [14:34] * Ty0 [webchat@47.196.155.63] has quit. (Quit: webchat.esper.net)
#807 [14:37] <Sea> If Tony didn't address me personally, I would think I was invisible. I can take the hint. lol Best of luck all! Thank you :-)
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#810 [14:44] * Carlos [webchat@cpe-174-108-69-233.carolina.res.rr.com] has joined #minecrafthelp
#811 [14:45] <Carlos> need help
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#814 [15:04] * Woodlegs [webchat@192.200.24.68] has joined #minecrafthelp
#815 [15:04] <Woodlegs> Hello, I have already change my password two times, tried to log in with username and email and simply I cannot log in.
#816 [15:05] * Shalev [webchat@IGLD-83-130-91-122.inter.net.il] has joined #minecrafthelp
#817 [15:05] <Shalev> Hello, is anybody there>
#818 [15:05] <Shalev> ?
#819 [15:09] * faye0 [webchat@c-24-98-139-16.hsd1.ga.comcast.net] has joined #minecrafthelp
#820 [15:12] <faye0> my game keeps crashing. it completely loads and crashes. i've deleted it and downloaded it at least five times and it's still crashing. how do I make it stop?
#821 [15:14] * Vortex [webchat@c-73-107-176-79.hsd1.fl.comcast.net] has joined #minecrafthelp
#822 [15:15] <Vortex> Hello
#823 [15:16] <Vortex> Is there any way to find out what email an account is using? I forgot it, and can't seem to find it
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#829 [15:31] * Espercorn kicked ITVorteXx from #minecrafthelp (Reason: TVorteXx :Banned: Please use our official client: https://minecraftirc.net/minecrafthelp/landing)
#830 [15:31] * Mike0 [webchat@71-209-248-225.phnx.qwest.net] has joined #minecrafthelp
#831 [15:31] <Mike0> Hello
#832 [15:31] <Mike0> any one hear that can help me
#833 [15:32] * ITVorteXx3 [webchat@c-73-107-176-79.hsd1.fl.comcast.net] has joined #minecrafthelp
#834 [15:32] <ITVorteXx3> Hello, I need some help.
#835 [15:32] <Mike0> same my guy
#836 [15:32] <Mike0> but what's up
#837 [15:32] <ITVorteXx3> I can't remember the email I used for my alt and now it's basically dead. How can I find it?
#838 [15:32] * Mike0 [webchat@71-209-248-225.phnx.qwest.net] has quit. (Client Quit)
#839 [15:33] <ITVorteXx3> .-.
#840 [15:38] * Ewan [webchat@79-65-219-231.host.pobb.as13285.net] has joined #minecrafthelp
#841 [15:39] <Ewan> Hi there I accidentally bought minecraft Java and not the niormal game can I be refunded for this as I have just bought the game on the microsoft store as well so I don't need Java
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#844 [15:49] <frozzee> Hello, I can't run minecraft 1.14 because of that VBO thing and my computer just doesn't want to update the drivers. When I download intel driver and support assistant, I can't launch it. Any idea what I could try?
#845 [15:49] * Galaxy_2Alex [~Galaxy_2A@sserv01.jaffa.cat] has joined #minecrafthelp
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#848 [15:56] <HCLmeister> changed my password and now my account can only play demo, says I haven't purchased minecraft
#849 [15:56] <HCLmeister> changed my password and now my account can only play demo, says I haven't purchased minecraft
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#852 [16:11] * spencer [webchat@pool-71-120-209-142.nrflva.fios.verizon.net] has joined #minecrafthelp
#853 [16:12] <spencer> Hello why cant my friend join my minecraft game on windows 10 edition it just says error loading into world
#854 [16:14] * SyKoGaming [webchat@95.145.53.235] has joined #minecrafthelp
#855 [16:14] <SyKoGaming> minecraft is running at 200 fps when i have it minimised but drops to 40/55 fps when i have it open
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#859 [16:20] * Emily [webchat@d67-193-122-77.home3.cgocable.net] has joined #minecrafthelp
#860 [16:20] * CYRULIK123 [webchat@178235038120.elblag.vectranet.pl] has joined #minecrafthelp
#861 [16:21] <CYRULIK123> Hi
#862 [16:22] <CYRULIK123> I have a problem with account migration
#863 [16:24] <CYRULIK123> He gives all the good information and I get an error notification at the end that I entered the wrong password, nickname or email, but when I turn on the launcher, I normally log in to the nickname and password, so there must be a problem with the email, the problem is that I set up an account for one email and keep popping up that there is a probl
#864 [16:24] <CYRULIK123> em
#865 [16:25] * Niyah [webchat@adsl-76-254-195-229.dsl.mrdnct.sbcglobal.net] has joined #minecrafthelp
#866 [16:26] <Niyah> Hi so earlier I was in my world and it began to lag and crash over and over I closed the app and reopened it and the MB the world used went down and I did not think anything of it I went to the world again and it crashed and when I closed and reopened the app the world was gone
#867 [16:27] <Niyah> Is there a way for me to get the world back?
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#870 [16:31] * Gachik [webchat@ip-188-113-157-133.z29.anv.scts.tv] has joined #minecrafthelp
#871 [16:31] <Gachik> Hello, I have a question. If on my minecraft account mojang change the mail to another, can I create a new one with the same mail
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#874 [16:32] * Gachik3 [webchat@ip-188-113-157-133.z29.anv.scts.tv] has joined #minecrafthelp
#875 [16:32] <JJ> hello
#876 [16:33] <JJ> ??
#877 [16:34] * Gachik3 [webchat@ip-188-113-157-133.z29.anv.scts.tv] has quit. (Client Quit)
#878 [16:34] <JJ> REGISTER JJ902 julianjamesmartin@gmail.com
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#880 [16:34] * Gachik [webchat@ip-188-113-157-133.z29.anv.scts.tv] has joined #minecrafthelp
#881 [16:35] <Gachik> Hello, I have a question. If on my minecraft account mojang change the mail to another, can I create a new one with the same mail
#882 [16:35] <JJ> nobody's here
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#884 [16:40] * Jonas [webchat@p57843AC7.dip0.t-ipconnect.de] has joined #minecrafthelp
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#888 [16:51] <Smol_beans> when I go to change my skin on minecraft.net it says I don't own the game when I do helppp
#889 [16:52] <Smol_beans> hellooooo
#890 [16:53] * ApplePi [webchat@mail.joetoney.com] has joined #minecrafthelp
#891 [16:53] * Zane [webchat@047-013-200-143.res.spectrum.com] has joined #minecrafthelp
#892 [16:53] <ApplePi> I'm having an issue with 1.14.14 with openjdk version "1.8.0_212" and nvidia drivers 340.107 it doesn't appear to be using gpu acceleration at all
#893 [16:54] <ApplePi> I'm getting like 12fps and it's not using my GPU at all
#894 [16:54] <Zane> Process crashed with exit code -805306369
#895 [16:54] <Zane> I'm getting that message when launching Minecraft
#896 [16:56] * erty [webchat@cpc95228-derb16-2-0-cust1740.8-3.cable.virginm.net] has joined #minecrafthelp
#897 [16:57] <erty> when i press log in button on minecraft website nothing happens waited over 48 hours
#898 [16:58] * erty [webchat@cpc95228-derb16-2-0-cust1740.8-3.cable.virginm.net] has quit. (Client Quit)
#899 [17:01] * Sam [webchat@131-093-065-068.res.spectrum.com] has joined #minecrafthelp
#900 [17:02] <Sam> Hi, anytime I'm trying to load minecraft it keeps freezing when I try to open or start a new world
#901 [17:03] * idk [webchat@ip5455cd6c.adsl-surfen.hetnet.nl] has joined #minecrafthelp
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#903 [17:04] <idk> i can't login on the minecraft website. If i press the login button nothing happens. and i can't login with any working account on the minecraft launcher
#904 [17:04] <ApplePi> This is a super useful support chat /s
#905 [17:06] * RepeatOffender [webchat@108.62.202.227] has joined #minecrafthelp
#906 [17:06] <RepeatOffender> Anyone home
#907 [17:08] * CYRULIK123 [webchat@178235038120.elblag.vectranet.pl] has quit. (Quit: webchat.esper.net)
#908 [17:10] * elurtzi05 [webchat@static-194-20-84-188.ipcom.comunitel.net] has quit. (Quit: webchat.esper.net)
#909 [17:10] <Zane> doesn't seem like it.
#910 [17:11] * Pac_Daniel [webchat@47.196.172.50] has joined #minecrafthelp
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#912 [17:11] <Pac_Daniel> hello?
#913 [17:11] <Pac_Daniel> I need some help
#914 [17:15] <Pac_Daniel> I'll be here a while, whenever you get here
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#920 [17:59] * yess [webchat@109-186-152-225.bb.netvision.net.il] has joined #minecrafthelp
#921 [17:59] <yess> Unable to save download. error
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#927 [18:11] * Jackson [webchat@68-205-98-61.res.bhn.net] has joined #minecrafthelp
#928 [18:11] <Jackson> can anyone help me with a problem about the placing order error?
#929 [18:15] * Josh3 [webchat@138.44.64.250] has joined #minecrafthelp
#930 [18:15] <Josh3> hello
#931 [18:17] <Josh3> i was wondering if i could refund the Mac edition of minecraft, because my son purchased it without permission and i do not want him to have it?
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#936 [18:22] <claire> hey! I purchased and downloaded Minecraft, but it's only letting my play the demo.
#937 [18:23] * Art [webchat@198-23-159-166-host.colocrossing.com] has joined #minecrafthelp
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#940 [18:28] * Tidusneo [webchat@176-152-0-126.abo.bbox.fr] has joined #minecrafthelp
#941 [18:31] <Tidusneo> Hey everyone i've got a problem with my mojang account. I bought Minecraft in 2012 and i transfer my account to mojang in 2016. The problem is i can't see my purchase on my account !? Did it happen to someone yet ? thanks
#942 [18:32] * Austin [webchat@c-73-11-253-216.hsd1.wa.comcast.net] has joined #minecrafthelp
#943 [18:33] <Austin> Hello?
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#946 [18:34] <TayTay> um how I get the mincecraft in my laptop
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#948 [18:37] * twgecko [webchat@68-191-159-119.dhcp.dlth.mn.charter.com] has joined #minecrafthelp
#949 [18:37] <twgecko> Running into issues with display resolution being incorrect
#950 [18:37] <twgecko> should be 2560x1440 but it's displaying at
#951 [18:37] <twgecko> 2048x1152
#952 [18:39] <twgecko> I've tried reinstalling, changing the resolution option in the launcher, restarting pc, changing GUI scaling
#953 [18:39] <twgecko> no luck so far
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#957 [18:43] <serenchien> Every time my computer shuts down, I can't login to minecraft for upwards of days at a time, it just says my password is wrong even if i reset it/wait 24 hours
#958 [18:54] * sketchehh [webchat@rrcs-24-199-18-226.west.biz.rr.com] has joined #minecrafthelp
#959 [18:54] <sketchehh> anyone here lol
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#962 [18:59] <Danieplayz2461> I tried joining one of my worlds to continue my progress, and you can see it saved my progress like it should have. But when I click to join my world it somehow I'm going to say "lost my progress" because when I entered the world nothing was there, it was like it restarted my progress. Cn you help me get my progress back please this is my third ti
#963 [18:59] <Danieplayz2461> me this happened. And keep inn mind I save my progress every single time before I exit the game.
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#971 [19:28] <wolfgang> hey anyone here?
#972 [19:29] <wolfgang> i forgot the login for my account so where do i request it to be changed to a new email
#973 [19:39] * Alex2 [webchat@68-202-253-244.res.bhn.net] has joined #minecrafthelp
#974 [19:40] <Alex2> hey i need help
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#978 [19:43] <MineEscor> Básicamente mi pregunta es esta: ¿si yo comprara Minecraft para Windows 10 puedo usar mi cuenta para jugar el Minecraft normal? ya que veo que los que tienen Minecraft normal pueden hacerlo, mi duda es si se puede a la inversa
#979 [19:43] <MineEscor> Muchas gracias!
#980 [19:45] <Alex2> my question is simple i bought minecraft a while back and hooked it up to my fathers old gmail however it requires me to enter the security questions even though i dont know them that would be ok however i dont have acces to the gmail account
#981 [19:58] * DavidLs01 [webchat@fixed-187-189-214-102.totalplay.net] has joined #minecrafthelp
#982 [19:58] <DavidLs01> Hi
#983 [19:58] <DavidLs01> Hola
#984 [19:59] <DavidLs01> Hi
#985 [19:59] <Alex2> plz help me
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#989 [20:04] <lolly_jack> hello i am trying to log into my mojang account on a new computer and i dont remember the answers to my security questions and when i go to reset it asks for the security questions
#990 [20:04] * McSkitts [webchat@68-114-70-201.dhcp.plbg.ny.charter.com] has joined #minecrafthelp
#991 [20:05] <McSkitts> I just made a new account and bought the game. I can log into mojang on my boyfriends computer but not mine.
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#994 [20:06] <McSkitts> hello?
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#998 [20:28] * olmedo99 [webchat@cpe-181-46-137-77.telecentro-reversos.com.ar] has joined #minecrafthelp
#999 [20:28] <olmedo99> hola
#1000 [20:28] <Snake> Im getting an error message when I'm trying to launch minecraft
#1001 [20:28] <Snake> I don't have byte fence, but im not sure whats going on
#1002 [20:29] <Snake> It's saying "unable to save download"
#1003 [20:29] <olmedo99> no me acuerdo las pregunta de seguridad y perdi el correo que tenia la cuenta
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#1010 [20:35] <Shane> hello
#1011 [20:37] * farquadd32 [webchat@static-acs-24-154-25-125.zoominternet.net] has joined #minecrafthelp
#1012 [20:37] <farquadd32> hello
#1013 [20:38] <mafumoon> Hello, I recently bought the java edition because it also gives you the windows 10 edition, but when I entered the mojang account it didn't give me the option to redeem it. How can I get the code to redeem windows 10 edition?
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#1015 [20:39] * farquadd32 [webchat@static-acs-24-154-25-125.zoominternet.net] has joined #minecrafthelp
#1016 [20:39] <farquadd32> Hello i am looking for some assistance
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#1018 [20:44] <farquadd32> hellowaaaaaaaaaaaaaaaaaaaa
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#1021 [20:48] <Samii> sooooooooo
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#1024 [20:56] <JoshT> My launcher is unable to save download. Same result over multiple attempts. I dont have ByteFence or any of the other incompatible softwares associated with download issues.
#1025 [21:00] * Central [webchat@RD3CVQ.sj.pool.seidata.com] has joined #minecrafthelp
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#1027 [21:03] <Central> Hello. I need help with an account issue. I finally decided to redeem my free Windows 10 Bedrock Edition of Minecraft for my account (since I've owned the game for a while) and I'm confused. Whenever I load-up my Windows 10 Edition of Minecraft, it asks for me to Sign-In.. but then requests that I purchase a Collection edition in order to play. I d
#1028 [21:03] <Central> on't understand. May you please help me?
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#1030 [21:27] * Ineedhelpbadly [webchat@24.245.67.10] has joined #minecrafthelp
#1031 [21:27] <Ineedhelpbadly> hello i need help
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#1034 [21:57] <Bloxoplenty> i requested a refund and dont require it now.
#1035 [21:57] * Amawy [webchat@23.226.133.172.static.quadranet.com] has joined #minecrafthelp
#1036 [21:58] <Amawy> I can't log in to my account, in game and on the website. It doesnt show an error, it just wont log me in
#1037 [22:00] * JoshT [webchat@70.240.241.237] has joined #minecrafthelp
#1038 [22:03] <JoshT> I sent a message earlier. I still am having the same issue.
#1039 [22:04] * Alejandro_Valero [webchat@dynamic-ip-18150024346.cable.net.co] has joined #minecrafthelp
#1040 [22:04] <Alejandro_Valero> Hi
#1041 [22:04] <JoshT> Howdy
#1042 [22:04] <Alejandro_Valero> How are you?
#1043 [22:05] <JoshT> Im alright.
#1044 [22:05] <Alejandro_Valero> I need to reactivate my account, can you help me?
#1045 [22:05] <JoshT> Im not able to help
#1046 [22:05] <JoshT> I need help too xD
#1047 [22:05] <Alejandro_Valero> Hahahaha okay
#1048 [22:05] <JoshT> I dont think any of the operators are on right now
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#1050 [22:06] <Alejandro_Valero> What do you need?
#1051 [22:06] <JoshT> Im having download save issues
#1052 [22:07] <Alejandro_Valero> Okay dude, hope you get help
#1053 [22:07] <Erebus45> If I bought the Java edition back in 2012 do I have to buy the bedrock version?
#1054 [22:07] <JoshT> No you dont!
#1055 [22:07] * MrRiotlook [webchat@dsl-189-243-155-141-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#1056 [22:07] <JoshT> Go to account.mojang.com
#1057 [22:07] <JoshT> You can redeem the code there
#1058 [22:08] <JoshT> Itll be under My Games
#1059 [22:08] <Erebus45> Thank you!
#1060 [22:08] <JoshT> Lmk if you need any help with it if your confused
#1061 [22:08] <MrRiotlook> What i can do if i cant log into my mojang account because i dont recieve any email of restore account or email confirmation?
#1062 [22:09] <Amawy> so looks like you gotta wait an hour without logging in from anywhere , and it should work
#1063 [22:09] <Amawy> if you tried logging in multiple times, you gotta wait 24 hours
#1064 [22:09] <Amawy> Josh
#1065 [22:09] <JoshT> Yes?
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#1067 [22:10] <Erebus45> It is saying the code was already redeemed but it won't let me download it in the microsoft store
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#1069 [22:11] <MrRiotlook> What should i do if i cant log into my mojang account because i dont recieve any email of restore account or email confirmation?
#1070 [22:12] * JoshT [webchat@70.240.241.237] has joined #minecrafthelp
#1071 [22:12] <Erebus45> It is saying the code was already redeemed but it won't let me download it in the microsoft store
#1072 [22:13] <JoshT> I just had that same problem today. Go to your Microsoft account
#1073 [22:13] <JoshT> There you can check all of your transactions
#1074 [22:14] <JoshT> For me, I checked my account and it wasnt there. I realized I had redeemed it under a different email
#1075 [22:14] <Erebus45> The only thing I'm seeing is for the xbox game pass
#1076 [22:14] <JoshT> If you have any other emails, check them
#1077 [22:14] <Erebus45> This is my only microsoft account
#1078 [22:14] <JoshT> Then Im not sure
#1079 [22:14] <JoshT> Sorry
#1080 [22:15] <Erebus45> All good
#1081 [22:15] <JoshT> Maybe someone else may know
#1082 [22:15] <Erebus45> Thanks for trying
#1083 [22:15] <Alejandro_Valero> Does anyone know how to reactivate an account?
#1084 [22:17] <MrRiotlook> Alejandro_Valero i think you cant reactivate an account if you deleted
#1085 [22:17] <MrRiotlook> delete it
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#1087 [22:29] <JoshT> Woohooo I solved my problem. Good luck to everyone else in search of help!
#1088 [22:32] * Mqsq0826 [webchat@fpa0561aa1.aicf506.ap.nuro.jp] has joined #minecrafthelp
#1089 [22:33] <Mqsq0826> I cant log in minecraft.net and java edition
#1090 [22:33] <Mqsq0826> but i can log in mojang home page
#1091 [22:33] <Mqsq0826> if u know anything please tell me
#1092 [22:34] * redgroundx2 [webchat@99-179-233-45.usbinternet.com.br] has joined #minecrafthelp
#1093 [22:34] <redgroundx2> Hi
#1094 [22:34] <redgroundx2> I lost access to my email ... can I recover an account in any way? I only remember the email used!
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#1097 [22:38] * Jesus [webchat@70.15.125.201.res-cmts.eph2.ptd.net] has joined #minecrafthelp
#1098 [22:38] <Jesus> Hi
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#1106 [22:47] <fjellboi> hello
#1107 [22:48] <fjellboi> i accidentally extended wrong realm and would like a refund
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#1115 [23:21] * Brando [webchat@cpe-124-184-70-212.sb04.sa.asp.telstra.net] has joined #minecrafthelp
#1116 [23:21] <Brando> hello
#1117 [23:21] <ItsJoJo> Is it just us here right now?
#1118 [23:22] <Brando> yeah it is
#1119 [23:22] <ItsJoJo> Ah, well hi there!
#1120 [23:22] <ItsJoJo> Trying to figure out how to login to your account again too?
#1121 [23:22] * D0 [webchat@47.155.246.237] has quit. (Quit: webchat.esper.net)
#1122 [23:22] <Brando> hi i was wondering if i could get imediate help with my account
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#1124 [23:24] <Brando> Hello??
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#1127 [23:26] <brandon> hello
#1128 [23:26] * name [webchat@76-72-80-222.stat.lusfiber.net] has joined #minecrafthelp
#1129 [23:27] <brandon> i need immediate help with my mojang account
#1130 [23:27] * name is now known as Guest88960
#1131 [23:27] <Guest88960> #metoo
#1132 [23:28] <Guest88960> What issue are you having Braden!
#1133 [23:28] <brandon> i couldnt login so i tried removbing my account and now i cant make a new one with my email address? How about you?
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#1146 [23:50] <lloyd> GLFW error 65542
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#1158 [23:51] <jay> i do not have bytefence yet I still cant run
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#1162 [23:52] <jay> i do not have bytefence yet I still cant run
#1163 [23:52] <jay> plz help
#1164 [23:54] * Pugabyte [~Pugabyte@2607:5300:60:1f3e::] has joined #minecrafthelp
#1165 [23:55] * Zeptora [webchat@ool-18b83694.dyn.optonline.net] has joined #minecrafthelp
#1166 [23:55] * asdf [~asdf@2001:5b0:2806:adb8:a3d:88ff:fe46:fb3d] has joined #minecrafthelp
#1167 [23:55] <Zeptora> hello
#1168 [23:57] <jay> hello
#1169 [23:57] <jay> i do not have bytefence yet I still cant run
#1170 [23:57] <jay> minecraft
#1171 [23:57] * Lildirt [~Lildirt@mail.lildirt.com] has joined #minecrafthelp
#1172 [23:57] * mitty [webchat@c-67-189-33-61.hsd1.or.comcast.net] has joined #minecrafthelp
#1173 [23:59] <mitty> minecraft downloads and opens fine then stops loading and gives the "not responding" every time. I have everything updated and have tried reinstalling as well.