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#5 [00:43] * Study [webchat@c-68-80-216-35.hsd1.pa.comcast.net] has joined #minecrafthelp
#6 [00:43] <Study> Hello
#7 [00:43] * Alex_{ham [webchat@108-70-233-193.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#8 [00:43] <Alex_{ham> hello
#9 [00:44] <Study> Do you work at mojang
#10 [00:44] <Alex_{ham> no
#11 [00:44] <Alex_{ham> i need help with something
#12 [00:44] <nate> I don't believe anyone in here works at either mojang or microsoft, pretty sure it's pretty much just community users helping other users
#13 [00:44] <Study> Yep, I work at mojang how may I help you
#14 [00:44] <GreyVulpine> Yeah, no you don't
#15 [00:44] <Study> LOL
#16 [00:44] * Study [webchat@c-68-80-216-35.hsd1.pa.comcast.net] has quit. (Client Quit)
#17 [00:45] <Alex_{ham> guys
#18 [00:45] <Alex_{ham> i bought minecraft java
#19 [00:45] * mike3 [webchat@155.93.221.158] has joined #minecrafthelp
#20 [00:45] <Alex_{ham> and im tryna return it but they not answering emails in august until a long time
#21 [00:46] <Alex_{ham> i want the bedrock one
#22 [00:46] <Alex_{ham> and by the time that they see it, it would be past 15 days so i cant return iot anymore
#23 [00:46] <GreyVulpine> They'll still let you return it.
#24 [00:47] <Alex_{ham> what do i do? im not tryna have two of the same game
#25 [00:47] <nate> Alex_{ham: They would probably go by the time of the initial ticket submission, that said from what I've seen in here it seems like support tickets are pretty backlogged so it might take some time
#26 [00:47] <Alex_{ham> yeah
#27 [00:48] <Alex_{ham> i went to the link they have called "when we will reply" or something like that and they said that they are currently looking at emails from june 15
#28 [00:48] <mike3> Good morning, I am in need of advice on installing Forge onto my game and server, I keep getting "These libraries failed to download. Try again" window. Not sure how to ask on this platform, so just popped it up.
#29 [00:51] <DaemonUmbra> I would suggest the Forge forums for that, mike3
#30 [00:51] <mike3> Thanks guys, good luck with your issues!
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#34 [01:00] * Jeng [webchat@42.188.230.65] has joined #minecrafthelp
#35 [01:01] <Jeng> Minecraft Launcher unable to save download, no bytefence
#36 [01:11] * doshi [webchat@cpe-67-245-44-58.nyc.res.rr.com] has joined #minecrafthelp
#37 [01:12] <doshi> .
#38 [01:12] <doshi> #minecrafthelp hi
#39 [01:12] <Jeng> hello
#40 [01:12] <doshi> So i had issues and i was wondering how to resolve them is this available?
#41 [01:13] <Jeng> Im also having issues
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#47 [02:23] * Jacob [webchat@d49-191-4-157.mas1.nsw.optusnet.com.au] has joined #minecrafthelp
#48 [02:24] <Jacob> Hello I was just wondering how I could transfer my old minecraft worlds to my new computer?
#49 [02:27] <GreyVulpine> Still got access to your old computer?
#50 [02:29] * doshi [webchat@cpe-67-245-44-58.nyc.res.rr.com] has quit. (Quit: webchat.esper.net)
#51 [02:31] <Jacob> yes
#52 [02:31] * botetta [webchat@netacc-gpn-7-136-4.pool.telenor.hu] has joined #minecrafthelp
#53 [02:32] * nick4 [webchat@73.93.152.130] has joined #minecrafthelp
#54 [02:32] <nick4> hi
#55 [02:33] <botetta> Hello, So I've recently bought Minecraft and I'm having an issue with it. When I upload a skin at minecraft . net it doesn't adctually show up in game. Am I supposed to do anything else?
#56 [02:33] <botetta> I'm playing Java Editon, forgot to mention
#57 [02:36] <GreyVulpine> log out and back in
#58 [02:38] <botetta> Okay I'll try it
#59 [02:38] <nick4> i recently tried to log into my mojang account again, and i forgot my security questions, since i haven't accesed that specific email in over a year i'm guessing it marked my account as closed and i'm no longer receiving any emails from mojang
#60 [02:38] <GreyVulpine> Mojang doesn't close accounts for inactivity
#61 [02:38] <GreyVulpine> Now, if the email account itself is closed, I'd recommend contacting that email provider first, see if you can get it reactivated
#62 [02:39] <nick4> i did and it's been reactivated, but still not receiving anything
#63 [02:40] <nick4> the spelling is correct, im just completely lost on why i can't receive any mojang email
#64 [02:40] <GreyVulpine> If that doesn't work, then you'll need to contact Mojang Support to get started on account recovery
#65 [02:40] <GreyVulpine> https://help.mojang.com/customer/portal/emails/new
#66 [02:40] <nick4> already did, just waiting and seeing if this chat could do anything for me
#67 [02:41] <GreyVulpine> There's nothing we can do about accounts here, as we're not Mojang
#68 [02:41] <nick4> understandable, thanks for the help :)
#69 [02:41] <botetta> GreyVulpine I tried, but still nothing
#70 [02:44] <botetta> Another thing I noticed with my Minecraft is that whenever I try to join a server ( I tried joining mc . hypixel . net and some other big servers too) it says "Failed to log in: The authentication servers are currently down for maintenance"
#71 [02:44] <botetta> But it's been like this fora whole day now and the minecraft website says every service is operational
#72 [02:49] <GreyVulpine> Ever played minecraft before you've paid for it?
#73 [02:50] * Cass [webchat@c220-239-80-114.rochd21.qld.optusnet.com.au] has joined #minecrafthelp
#74 [02:50] <Cass> Is anyone here to help?
#75 [02:50] <GreyVulpine> Nope.
#76 [02:50] <Cass> I cant log in :(
#77 [02:50] <botetta> I think I've had a cracked Minecraft on this computer like a few years ago it was Mcleaks or something, but Ideleted the .minecraft folder and I've uninstalled the Minecraft Launcher
#78 [02:51] <GreyVulpine> Yeah, MCleaks still has its stuff left on that computer which will cause this issue still
#79 [02:51] <GreyVulpine> Windows?
#80 [02:51] <botetta> Yes it's windows
#81 [02:51] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Read error: Connection reset by peer)
#82 [02:51] <GreyVulpine> botetta - Head to your start menu, in the search bar, type in: notepad and do not press enter. Instead, right-click on the notepad search result and choose Run as Administrator. Let me know when you have notepad open.
#83 [02:52] <botetta> okay did it
#84 [02:52] <GreyVulpine> botetta - Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#85 [02:52] <GreyVulpine> Once you have that file open, look down below towards the end of the file. There should be at least two lines that have 'mojang' in them, yes?
#86 [02:52] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#87 [02:53] <botetta> yes it said two ip adresses or something, should I copy that for you?
#88 [02:53] <GreyVulpine> Remove all those lines that contain 'mojang' in them. Save the file. Change your password from mojang's site, then relaunch minecraft and try logging in again.
#89 [02:54] <botetta> Okay I deleted it I'll change my pass and try if it works brb
#90 [02:58] <botetta> Everything works now! The servers, My skin!! :D You are amazing thank you!
#91 [02:58] * GreyVulpine nods
#91 [02:59] <botetta> Also, I couldn't login on minecraft . net on this PC before only on my phone and now I can, seems like these people were taking my password all this time
#92 [02:59] <botetta> You just saved my account too :)
#93 [03:00] <botetta> Does this Mcleaks thing change anything else on my computer that you know of that might be an issue?
#94 [03:00] <GreyVulpine> Not that I know of.
#95 [03:00] <botetta> Alright, well thank you again for the help :)
#96 [03:00] <GreyVulpine> Have a good one.
#97 [03:01] * botetta [webchat@netacc-gpn-7-136-4.pool.telenor.hu] has quit. (Quit: webchat.esper.net)
#98 [03:15] <Jacob> Hello I'm wondering how to transfer my old worlds from my old laptop to my new computer.
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#100 [03:17] * Spangyy [webchat@cpc130074-linl10-2-0-cust133.know.cable.virginm.net] has joined #minecrafthelp
#101 [03:19] <Spangyy> Hi everybody
#102 [03:21] <Spangyy> so I've got this bug that when I try to log onto my minecraft.net account it says "invalid email or password" and when I tried to log onto minecraft.net site on my phone it worked please tell me what do I have to do to make it work????
#103 [03:22] * Josh0 [webchat@ip68-98-244-26.hr.hr.cox.net] has joined #minecrafthelp
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#105 [03:24] <Spangyy> also I tried to do it on launcher but it also said the same message + when I tried to log onto this account through other minecraft launcher it said something about connection
#106 [03:25] <Greymagic27> ??> Spangyy tools/hjt
#107 [03:25] <Mightyena> Spangyy: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#108 [03:25] <Mightyena> Spangyy: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
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#114 [03:34] <Spangyy> https://paste.ubuntu.com/p/zSbjsh2j9y/
#115 [03:34] <Spangyy> this is it
#116 [03:34] <Greymagic27> ??> Spangyy win/hosts/edit
#117 [03:34] <Mightyena> Spangyy: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#118 [03:34] <Mightyena> Spangyy: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#119 [03:34] <Greymagic27> Spangyy, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#120 [03:35] <Myro> Hey I'm not sure if it's possible I emailed for support just wanna know if it's possible. I played on 360 and now on xbox one is it possible for mojang to transfer my worlds??
#121 [03:36] <Spangyy> wait wait wait I should open just notepad or the file that hijackthis had given me
#122 [03:42] <Spangyy> ok I got it but I don't have a single line starting with mojang so what should I delete then?
#123 [03:43] <Spangyy> this is what I got
#124 [03:43] <Spangyy> https://paste.ubuntu.com/p/DKpF8kXw88/
#125 [03:44] * KingD [webchat@host86-172-24-230.range86-172.btcentralplus.com] has joined #minecrafthelp
#126 [03:46] <KingD> hi, im having trouble logging into my minecraft account as i would like to buy the game. when i click log in the button turns gray and it wouldnt do anything
#127 [03:47] <Spangyy> same
#128 [03:47] <KingD> therefore i cant log in
#129 [03:47] <KingD> to purchase the full game
#130 [03:48] <Spangyy> KingD I did it on my phone but now I cannot log in into my minecraft launcher I don't know if it's connected but it shouldn't be
#131 [03:49] <KingD> it worked on my phone aswell but it wont work onj my PC
#132 [03:52] * MichealCantLaugh [webchat@45.117.128.103] has joined #minecrafthelp
#133 [03:52] <MichealCantLaugh> Hello?
#134 [03:53] * MichealCantLaugh [webchat@45.117.128.103] has quit. (Client Quit)
#135 [03:55] * MrGet [webchat@lfbn-1-4853-109.w92-171.abo.wanadoo.fr] has joined #minecrafthelp
#136 [03:55] <MrGet> Hi, i have a problem with my account
#137 [03:56] <MrGet> I got hacked, i try to change my password with the mail verification, but i don't receive any mail !
#138 [03:56] <MrGet> My mail is lionel.lefeuvre15@orange.fr
#139 [03:56] <MrGet> Please help me
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#142 [04:11] * Fabian [webchat@217-120-197-56.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#143 [04:13] <Fabian> Hi, so I tried to renew my realm today but its says: Something went wrong, your purchase has been succesful but we can' t seem to renew it right now, please come back later
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#146 [04:17] <Watsittoya> how do i download a server file with 4 gigs of ram??
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#149 [04:20] * _Riliogy_YT__ [webchat@dynamic-pppoe-178-141-106-108.kirov.pv.mts.ru] has joined #minecrafthelp
#150 [04:20] <Watsittoya> How did i oen a dedicated server with more than 1 gig of ram??
#151 [04:20] <Watsittoya> do*
#152 [04:23] <_Riliogy_YT__> Hello! I can not log in to your account writes - sorry! Make sure you are connected to the network and try again later
#153 [04:23] <_Riliogy_YT__> If your account was created after November 2012 or if it was transferred, please enter your email address. Otherwise, the name. I know that I have good Internet, but if I go through the name and the mail app is not working please help!
#154 [04:24] * TigxR [webchat@lan-84-240-61-145.vln.penki.lt] has joined #minecrafthelp
#155 [04:24] <TigxR> hello?
#156 [04:25] * TigxR [webchat@lan-84-240-61-145.vln.penki.lt] has quit. (Client Quit)
#157 [04:26] * Watsittoya [webchat@c-68-48-172-185.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#158 [04:26] <_Riliogy_YT__> hi
#159 [04:26] <_Riliogy_YT__> йа русский
#160 [04:26] <_Riliogy_YT__> привет всем))
#161 [04:33] * TigxR [webchat@lan-84-240-61-145.vln.penki.lt] has joined #minecrafthelp
#162 [04:33] <TigxR> helloo??
#163 [04:33] <_Riliogy_YT__> hi
#164 [04:33] * aiiaii [webchat@158-233.adsl.static.espeed.com.bn] has joined #minecrafthelp
#165 [04:33] <TigxR> Hey um i need help
#166 [04:34] <_Riliogy_YT__> I Russian and I not assistant me, too, need a help
#167 [04:35] <TigxR> oh
#168 [04:35] * TigxR [webchat@lan-84-240-61-145.vln.penki.lt] has quit. (Client Quit)
#169 [04:36] <_Riliogy_YT__> I can't sign in to my account
#170 [04:36] * kimut [webchat@215-232.adsl.static.espeed.com.bn] has joined #minecrafthelp
#171 [04:41] <_Riliogy_YT__> Hello! I can not log in to your account writes - sorry! Make sure you are connected to the network and try again laIf your account was created after November 2012 or if it was transferred, please enter your email address. Otherwise, the name. I know that I have good Internet, but if I go through the name and the mail app is not working please help
#172 [04:41] <_Riliogy_YT__> !
#173 [04:44] * Arun [webchat@148.252.129.86] has joined #minecrafthelp
#174 [04:44] <Arun> Hi
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#177 [04:47] * Katie is now known as Guest84497
#178 [04:47] <Guest84497> hi, I've tried redeeming my minecraft 10 thing and it keeps saying that I have redeemed the code when I haven't.
#179 [04:47] * IDW [webchat@host233-209-dynamic.11-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#180 [04:48] * Znatys [webchat@91-192-35-232.levnynet.cz] has joined #minecrafthelp
#181 [04:48] <Znatys> Hi i have problem , my account was stolen
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#185 [04:55] <IDW> Good morning, I'm encountering some issues with the launcher itself, tried all the usual suggestions (uninstall, reinstall, delete the .minecraft local files to make it reinstall it a-new) and nothing seems to work so far so I'll post the pastebin with the error logs here: https://paste.gg/p/anonymous/8b2f10bd31b941f9932b55a73c6d91bf
#186 [04:57] * TigxR [webchat@lan-84-240-61-145.vln.penki.lt] has joined #minecrafthelp
#187 [04:58] <TigxR> how do i refund minecraft jave edition?
#188 [04:59] <IDW> https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy
#189 [05:00] <TigxR> yeah but like where do i contact for a refund i got the game yesterday
#190 [05:00] * TheSilentLink_ [~TheSilent@2a00:23c5:c184:4000:59d:5fb1:ce55:eb20] has joined #minecrafthelp
#191 [05:01] <TigxR> Do i Email Mojang
#192 [05:01] <IDW> Did you buy it from the website or third parties like Amazon?
#193 [05:01] <TigxR> website
#194 [05:02] * TheSilentLink [~TheSilent@2a00:23c5:c184:4000:59d:5fb1:ce55:eb20] has quit. (Quit: Good Bye! My bouncer has probably crashed or lost connection to the internet...)
#195 [05:03] <IDW> Then use the contact center https://help.mojang.com/customer/portal/emails/new specifying the order number or transaction ID requesting a refound
#196 [05:05] <TigxR> Thanks
#197 [05:05] * Prakash [webchat@dyn-130-194-181-72.its.monash.edu.au] has joined #minecrafthelp
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#199 [05:07] <Prakash> Hi, I live in Australia. I want to gift minecraft to my son who is in Nepal. Could you please tell me how I can do that?
#200 [05:09] * Prakash [webchat@dyn-130-194-181-72.its.monash.edu.au] has joined #minecrafthelp
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#202 [05:10] * BFG [webchat@host-92-16-249-116.as13285.net] has joined #minecrafthelp
#203 [05:11] <BFG> Hi I cant get onto my mojang account as it says the email I use isnt registered with an account yet I have confirmation email from when I bought minecraft in 2012
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#207 [05:23] * bluesskipper [webchat@ip-213-127-88-6.ip.prioritytelecom.net] has joined #minecrafthelp
#208 [05:24] <bluesskipper> How an I play I bought the game a while ago but I an't play when I want to launch its crash at 75 % . Thing I've vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
#209 [05:25] * TheSilentLink [~TheSilent@2a00:23c5:c184:4000:59d:5fb1:ce55:eb20] has joined #minecrafthelp
#210 [05:26] <bluesskipper> I tryed to repair delete the game instal again remove java and still I got the same problem
#211 [05:29] * jamieeee [webchat@cpe-101-181-54-235.vb03.vic.asp.telstra.net] has joined #minecrafthelp
#212 [05:31] <jamieeee> hey, I've spoken to Minecraft support for the last 2 weeks or so about my account, I can't log in on the launcher on my laptop and it says invalid log in so I've changed my password a few times and we all changed my email for the account. I've done everything with waiting but it still doesn't work, im also unable to log in on Minecraft.net im unsur
#213 [05:31] <jamieeee> e what the problem is there because it doesn't come up with any errors it just won't let me log in. do you have any suggestions on how to fix this as support hasn't been much help. thank you
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#218 [05:41] <bluesskipper> I can log in but when I attempt to play its crashing I just have no mods added I have 3 accounts in my household all on there own pc but only mine seems to have launching problems
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#221 [05:43] <Trickster_TC> Hello, I suddenly don't have minecraft on my account anymore. didn't get any mail that suggest an account migration or email change. The account is untouched, simply there's not anmore any game license. I tried emailing mojang, but they're understaffed i guess, since they're far far back with the email responses.
#222 [05:44] * TheSilentLink [~TheSilent@2a00:23c5:c184:4000:59d:5fb1:ce55:eb20] has joined #minecrafthelp
#223 [05:53] * Orin [webchat@bzq-79-176-215-153.red.bezeqint.net] has joined #minecrafthelp
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#226 [06:13] * DJvasco14 [webchat@bl20-157-37.dsl.telepac.pt] has joined #minecrafthelp
#227 [06:13] <DJvasco14> Hello
#228 [06:14] <DJvasco14> Can someone help me?
#229 [06:15] * DJvasco14 [webchat@bl20-157-37.dsl.telepac.pt] has quit. (Client Quit)
#230 [06:15] * DJvasco14 [webchat@bl20-157-37.dsl.telepac.pt] has joined #minecrafthelp
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#236 [06:32] * bluesskipper [webchat@ip-213-127-88-6.ip.prioritytelecom.net] has quit. (Quit: webchat.esper.net)
#237 [06:40] * Espiring [webchat@h-94-254-57-132.NA.cust.bahnhof.se] has joined #minecrafthelp
#238 [06:40] <Espiring> Hello
#239 [06:40] <Espiring> Anyone here?
#240 [06:42] <Espiring> So, i´m having this issue "Invalid email address or password
#241 [06:42] <Espiring> If your account was created after November 2012 or if it has migrated, use your email. Otherwise, use your username."
#242 [06:42] <Espiring> But I know I´ve inputted the right Pw and Mail because I have resetted the passowrd 2-3 times
#243 [06:43] <Espiring> But I can login on other computers and My phone
#244 [06:43] * unifii [webchat@93.51-175-67.customer.lyse.net] has joined #minecrafthelp
#245 [06:43] <Espiring> I can login to the mahong account site though
#246 [06:43] <Espiring> but not minecraft.net or the Minecraft Launcher
#247 [06:43] <Espiring> I am on Windows m10
#248 [06:44] <unifii> hi, i need help With my minecraft crashing while joining
#249 [06:47] * unifii [webchat@93.51-175-67.customer.lyse.net] has quit. (Client Quit)
#250 [06:47] * unifii [webchat@93.51-175-67.customer.lyse.net] has joined #minecrafthelp
#251 [06:48] <unifii> i need help With my minecraft launcher crashing while i am trying to join
#252 [06:49] <unifii> this is what shows up while i am trying to join
#253 [06:49] <unifii> ERROR
#254 [06:49] <unifii> Game crashed
#255 [06:49] <unifii> The game crashed whilst initializing game
#256 [06:49] <unifii> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#257 [06:49] <unifii> i dont know what to do
#258 [06:51] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has quit. (Ping timeout: 189 seconds)
#259 [06:52] <nate> The error is pretty descripti... well okay
#260 [06:52] * hi [webchat@93.51-175-67.customer.lyse.net] has joined #minecrafthelp
#261 [06:53] <hi> hey i need help With my minecraft launcher crashing while joining
#262 [06:53] <hi> this is what shows up while i am trying to join
#263 [06:53] <hi> ERROR
#264 [06:53] <hi> Game crashed
#265 [06:53] <hi> The game crashed whilst initializing game
#266 [06:53] <hi> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#267 [06:54] <hi> someome help please i love mc :,(
#268 [06:56] * hi0 [webchat@160-3-127-78.cpe.cableone.net] has joined #minecrafthelp
#269 [06:56] <hi> hi
#270 [06:56] <hi0> hi
#271 [06:56] <hi> my minecraft is crashing, what about u
#272 [06:57] <hi0> trying to recover my 7 year old account
#273 [06:57] <hi> lol
#274 [06:57] <nate> hi: as I was trying to tell you before you quit the previous time, the error seems pretty descriptive. Check your graphics drivers and/or make sure you have a graphics chipset capable of actually doing the required OpenGL version of Minecraft
#275 [06:57] <nate> alternatively share your hardware specs with us
#276 [07:00] <hi> his is to hard for my brain
#277 [07:00] <hi> i am 12
#278 [07:00] * hi0 [webchat@160-3-127-78.cpe.cableone.net] has quit. (Client Quit)
#279 [07:00] <hi> this*
#280 [07:02] <hi> allo?
#281 [07:02] <hi> Hallo*
#282 [07:03] * hi [webchat@93.51-175-67.customer.lyse.net] has quit. (Quit: webchat.esper.net)
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#285 [07:10] * hildac06 [webchat@h-98-128-166-68.NA.cust.bahnhof.se] has joined #minecrafthelp
#286 [07:11] <hildac06> hello
#287 [07:11] * hildac06 [webchat@h-98-128-166-68.NA.cust.bahnhof.se] has quit. (Client Quit)
#288 [07:22] * cronsocol [webchat@dynamic-186-28-56-99.dynamic.etb.net.co] has joined #minecrafthelp
#289 [07:23] <cronsocol> hola
#290 [07:23] <cronsocol> tengo una pregunta
#291 [07:24] * timon [webchat@83-83-226-184.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#292 [07:25] <cronsocol> cuando inicio en mi cuenta en el juego me dice que no se puede conectar a minecraft.net
#293 [07:26] <timon> #minecrafthelp so I can't log in to minecraft, I bought it on my phone for my pc. I can log in on my phone but I can't login on my pc (neither launcher nor website) in the launcher it says it's the wrong password/username and on the website the log in bar just turns grey and does nothing. I haven't logged in before bcs I just bought it but it doesn
#294 [07:26] <timon> 't work
#295 [07:29] * Namat [webchat@194-223-38-228.tpgi.com.au] has joined #minecrafthelp
#296 [07:30] <Namat> hi i cant log into my account
#297 [07:31] * BrianLippi [webchat@host49-243-dynamic.17-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#298 [07:32] <Namat> hi i cant log into my account
#299 [07:33] <BrianLippi> I would like to have the game reimbursed, I bought it yesterday and I had problems.
#300 [07:33] <Namat> lmao
#301 [07:33] <Namat> i thought you were support
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#304 [07:35] * CrisTheBear [webchat@static-82-79-100-135.rdsnet.ro] has joined #minecrafthelp
#305 [07:35] <CrisTheBear> I just lost my account 2 years ago and I want to get it back. I don't have transaction ID so please help me to get it in a different way. Thank you
#306 [07:37] <CrisTheBear> can you help me?
#307 [07:39] * cronsocol [webchat@dynamic-186-28-56-99.dynamic.etb.net.co] has quit. (Quit: webchat.esper.net)
#308 [07:46] * Datebayoo [webchat@cable-188-2-245-183.dynamic.sbb.rs] has joined #minecrafthelp
#309 [07:49] <Datebayoo> i have problem when trying to login on minecraft launcher... it says invalid username or password, but im 100% sure that email and pass is correct please hepl
#310 [07:50] * Ricardo [webchat@5ac348b0.bb.sky.com] has joined #minecrafthelp
#311 [07:51] <Ricardo> how do i transfer a world from the 360 to xbox one without owning a 360 anymore
#312 [07:51] * maNU [webchat@89-166-37-184.bb.dnainternet.fi] has joined #minecrafthelp
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#315 [07:55] <maNU> I can't play on my own realm for more than a little while before getting disconnected with the message "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"
#316 [07:55] <maNU> However I can play on my friend's realm and on all other servers.
#317 [08:02] * Datebayoo [webchat@cable-188-2-245-183.dynamic.sbb.rs] has joined #minecrafthelp
#318 [08:10] <Greymagic27> maNU, Hey. Let's make sure that nothing on your PC is causing this issue. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#319 [08:10] <Greymagic27> ??> maNU tools/hjt
#320 [08:10] <Mightyena> maNU: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#321 [08:10] <Mightyena> maNU: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#322 [08:16] * Alberto [webchat@60.21.23.95.dynamic.jazztel.es] has joined #minecrafthelp
#323 [08:18] * bildramer [~bildramer@2a02:587:5419:b200:b134:5be1:7a47:83c1] has quit. (Quit: alway rember happy day)
#324 [08:18] <Alberto> 2 weeks and nobody answers the emails sent to contact
#325 [08:19] <Greymagic27> Alberto, Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#326 [08:20] <Alberto> thanks, but the service is ridiculous, it was buy it microsoft and it got worse
#327 [08:20] <Alberto> I really don't think they'll answer me
#328 [08:22] <maNU> Here's the link: https://paste.ubuntu.com/p/yKMzRvDw7v/
#329 [08:25] * bildramer [~bildramer@2a02:587:5419:b200:b8d2:cc12:e99d:3dc5] has joined #minecrafthelp
#330 [08:28] * ItsAnOrangeJuice [webchat@85.184.141.112] has joined #minecrafthelp
#331 [08:28] <ItsAnOrangeJuice> hello
#332 [08:28] <ItsAnOrangeJuice> anyone?
#333 [08:30] <Alberto> hi
#334 [08:30] <Greymagic27> maNU, Thanks. I don't see anything on there that would cause an issue. Is it only your realm having the issue?
#335 [08:30] <Greymagic27> ItsAnOrangeJuice, Alberto Hey. How can we help?
#336 [08:31] <Alberto> Which version is better to have, java or minecraft for windows 10?
#337 [08:32] <Greymagic27> Alberto, It depends what you want from the game. Java edition has more modding support than windows 10 edition, but windows 10 edition has crossplay capability
#338 [08:32] <ItsAnOrangeJuice> ohhhh idk why but from 2 - 3 hours i could not join the realmworld and i tested still not working but now i can
#339 [08:34] <Alberto> I want to play with friends on a free server that is in version 1.14.4,
#340 [08:34] <Alberto> Which would be the most convenient? Thank you
#341 [08:35] <Greymagic27> It sounds like your friends are using java edition, you can buy it from minecraft.net
#342 [08:36] * albert [webchat@212.158-248-205.customer.lyse.net] has joined #minecrafthelp
#343 [08:36] <albert> my game says illegalstateeror
#344 [08:37] <Greymagic27> ??> albert launcher/log-txt
#345 [08:37] <Mightyena> albert: We need to see your full launcher log, which is created in the game directory.
#346 [08:37] <Mightyena> albert: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#347 [08:38] * albert [webchat@212.158-248-205.customer.lyse.net] has quit. (Client Quit)
#348 [08:38] <Alberto> thanks Greymagic27 thank you for your services, I hope all the technical support were like you broo, bye
#349 [08:38] * Alberto [webchat@60.21.23.95.dynamic.jazztel.es] has quit. (Quit: webchat.esper.net)
#350 [08:39] <maNU> Greymagic27 Yes this only happens in my realm
#351 [08:41] * Hater-If-I-Payd-Twice [webchat@24.13-240-81.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#352 [08:42] <Hater-If-I-Payd-Twice> hello somebody can help me ?
#353 [08:42] * Johnny [webchat@178-143-61-208.dynamic.orange.sk] has joined #minecrafthelp
#354 [08:42] <Greymagic27> Hater-If-I-Payd-Twice, Hey. What's the issue?
#355 [08:42] <Greymagic27> maNU, Check here for some common causes: https://help.mojang.com/customer/en/portal/articles/1698597-realms-connection-issues---java-edition
#356 [08:43] <Johnny> hello! I have problem with reinstall minecraft
#357 [08:44] <Johnny> error2753
#358 [08:45] <maNU> Greymagic27 I've tried and nothing seems to help
#359 [08:45] <Hater-If-I-Payd-Twice> So It's been some time that I didn't play minecraft and I have done what it's needed to received I redeemed code. It has been 2hours now and I still received nothing(email)
#360 [08:46] <Greymagic27> ??> Johnny screenshot/external
#361 [08:46] <Mightyena> Johnny: We need to see a screenshot of what you are describing. Please follow the instructions on this page: https://www.take-a-screenshot.org/
#362 [08:46] <Mightyena> Johnny: After you have taken the screenshot, please go to https://www.imgur.com/. Click the cloud/arrow at the top, and use the interface select the screenshot from your computer, click "Start Upload", then give us the URL you are taken to.
#363 [08:47] <Greymagic27> Hater-If-I-Payd-Twice, I'm sorry, I don't quite understand
#364 [08:47] * jamieeee [webchat@cpe-101-181-54-235.vb03.vic.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#365 [08:47] <Greymagic27> maNU, Can you try using a different realm world, then connecting to it?
#366 [08:48] * IiAZoZ [webchat@80.184.140.24] has joined #minecrafthelp
#367 [08:48] <IiAZoZ> hello
#368 [08:48] <Greymagic27> IiAZoZ, Hey. How can we help?
#369 [08:49] <IiAZoZ> uh when i try reseting my security questions
#370 [08:49] <IiAZoZ> it says invalid
#371 [08:49] <Greymagic27> IiAZoZ, Can you send a screenshot of what it says? Blur out any personal information
#372 [08:49] * Hater-If-I-Payd-Twice [webchat@24.13-240-81.adsl-dyn.isp.belgacom.be] has quit. (Quit: webchat.esper.net)
#373 [08:49] <IiAZoZ> Alright
#374 [08:49] <Johnny> https://imgur.com/a/ziqebCW
#375 [08:49] * Aidan [webchat@cpc112329-pete13-2-0-cust830.4-4.cable.virginm.net] has joined #minecrafthelp
#376 [08:50] <Aidan> hello?
#377 [08:50] <maNU> Greymagic27 yes
#378 [08:50] <Greymagic27> Aidan, Hey. How can we help?
#379 [08:50] <Aidan> Hi guys
#380 [08:50] <Greymagic27> Johnny, Go to your local PC shop. That error is more PC related so I'm unable to help you
#381 [08:51] <Aidan> Im trying to log into my account after a few years but I cant remember my email or transaction id
#382 [08:51] <IiAZoZ> https://gyazo.com/7ce62003ba59bc4ef3ea19cb19320ac4
#383 [08:51] <Aidan> I know my username
#384 [08:51] <Greymagic27> Aidan, What is your minecraft username?
#385 [08:51] <Aidan> It's chocodoco
#386 [08:51] <Greymagic27> IiAZoZ, Go here: https://account.mojang.com/me/changeSecretQuestions
#387 [08:52] * Johnny [webchat@178-143-61-208.dynamic.orange.sk] has quit. (Quit: webchat.esper.net)
#388 [08:52] <Greymagic27> Aidan, Your account is migrated, meaning you need to login with an email and a password
#389 [08:52] <IiAZoZ> Alright
#390 [08:52] <Aidan> I know but my problem is I don't know the email account I registered with
#391 [08:52] <Aidan> I've tried all the email accounts I have access to but none of them are right
#392 [08:52] <Greymagic27> ??> Aidan account/forgot-email
#393 [08:52] <Mightyena> Aidan: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#394 [08:52] <Greymagic27> Aidan, See if that's any help
#395 [08:53] <IiAZoZ> Greaymagic27, It keeps doing the same thing, everytime I click the link it says invalid no longer valid
#396 [08:53] <IiAZoZ> Please help.
#397 [08:53] <Greymagic27> IiAZoZ, What happens if you click 'send instructions' ?
#398 [08:54] <IiAZoZ> It sends me a email
#399 [08:54] <IiAZoZ> When I press the link that it sends
#400 [08:54] <Aidan> I've tried that mightyena none of them are correct
#401 [08:54] <IiAZoZ> It says the same think, "No longer invalid"
#402 [08:54] <Greymagic27> Aidan, Have you emailed mojang support?
#403 [08:54] <Aidan> Is there not a security question option or anything
#404 [08:54] <maNU> Greymagic27 I'm now connected to another realm and all seems fine.
#405 [08:54] <Greymagic27> IiAZoZ, Log out and back into account.mojang
#406 [08:54] <Greymagic27> maNU, Can other people connect to your realm?
#407 [08:54] <IiAZoZ> Alright.
#408 [08:54] <Aidan> Yes but they're still dealing with issues from june 13th so I thought it would be quite a while
#409 [08:54] * BringMeYourManager [webchat@24.13-240-81.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#410 [08:55] <maNU> Greymagic27 yeah
#411 [08:55] <Greymagic27> Aidan, Sadly yes, it will be at least 2 months before you get a reply
#412 [08:55] <Greymagic27> maNU, Did you try another world on your realm?
#413 [08:55] <maNU> Greymagic27 yup
#414 [08:56] <IiAZoZ> It still the same thing..
#415 [08:56] <Aidan> Man that sucks
#416 [08:56] <Greymagic27> IiAZoZ, Contact mojang:
#417 [08:56] <Greymagic27> ??> IiAZoZ account/send-email
#418 [08:56] <Mightyena> IiAZoZ: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#419 [08:56] <Mightyena> IiAZoZ: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#420 [08:56] <IiAZoZ> I have already done that
#421 [08:56] <Greymagic27> maNU, Contact your ISP. I wonder if they may be blocking the realm server for some reason
#422 [08:56] <IiAZoZ> Will it take a while for them to respond?
#423 [08:56] <BringMeYourManager> So I should get a code to replay minecraft from Mojang and it's been 2 hours since.
#424 [08:56] <BringMeYourManager> I do not want to pay the game a second time.
#425 [08:56] <BringMeYourManager> Do I still need to wait?
#426 [08:56] * Absol kicked BringMeYourManager from #minecrafthelp (Reason: ringMeYourManager :Stop spamming)
#427 [08:56] <Greymagic27> IiAZoZ, Sadly yes. Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#428 [08:57] <IiAZoZ> Alright, no problem
#429 [08:57] <IiAZoZ> Thank you guys!
#430 [08:57] <Greymagic27> No problem :)
#431 [08:57] <Aidan> Thanks anyways guys I'll just have to wait I guess
#432 [08:57] <Aidan> appreciate the help
#433 [08:57] * maNU [webchat@89-166-37-184.bb.dnainternet.fi] has quit. (Quit: webchat.esper.net)
#434 [08:57] * IiAZoZ [webchat@80.184.140.24] has quit. (Quit: webchat.esper.net)
#435 [08:57] * IiAZoZ [webchat@80.184.140.24] has quit. (Quit: webchat.esper.net)
#436 [08:57] * Aidan [webchat@cpc112329-pete13-2-0-cust830.4-4.cable.virginm.net] has left #minecrafthelp
#437 [09:01] * eddynope [webchat@host86-161-18-183.range86-161.btcentralplus.com] has joined #minecrafthelp
#438 [09:02] <eddynope> Hello, ive made a new account and went to verify it and it said "Somethings wrong" and now i cant log in
#439 [09:02] * IdontKNOWwhatTOdo [webchat@24.13-240-81.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#440 [09:03] * eddynope [webchat@host86-161-18-183.range86-161.btcentralplus.com] has quit. (Client Quit)
#441 [09:04] * maNU [webchat@mobile-access-5d6aab-74.dhcp.inet.fi] has joined #minecrafthelp
#442 [09:05] <maNU> Greymagic27 I tried connecting on a different ISP through mobile hotspot and the same issue happened, so I doubt it's ISP related
#443 [09:05] * maNU [webchat@mobile-access-5d6aab-74.dhcp.inet.fi] has quit. (Client Quit)
#444 [09:06] * maNU [webchat@89-166-37-184.bb.dnainternet.fi] has joined #minecrafthelp
#445 [09:06] <IdontKNOWwhatTOdo> Hello I have migretated my old account to mojang and I'm waiting for my Redeem Gift Code and I still didn't received it. So I am now stuck with only the demo. Should I wait more and if yes for how long. Thank you
#446 [09:11] <IdontKNOWwhatTOdo> Hello?
#447 [09:12] * timon [webchat@83-83-226-184.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#448 [09:16] <Greymagic27> IdontKNOWwhatTOdo, You won't get a code just because you've migrated your account
#449 [09:16] <Greymagic27> ??> maNU account/send-email
#450 [09:16] <Mightyena> maNU: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#451 [09:16] <Mightyena> maNU: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#452 [09:17] <IdontKNOWwhatTOdo> but i bought minecraft in 2011 and i paid for it already .. so now i need to paid another tim the game ?
#453 [09:17] <Greymagic27> IdontKNOWwhatTOdo, Does it display you own the game on https://account.mojang.com/login ?
#454 [09:17] <maNU> Greymagic27 Damn I figured that's the way to go. I'm just bummed paying for the realm yet not getting to play on it at all.
#455 [09:18] <Greymagic27> They should be able to refund all your lost time
#456 [09:18] <Datebayoo> i cant login on minecraft launcher?
#457 [09:18] <Datebayoo> why does it say email or pass is incorect?
#458 [09:18] * ItsAnOrangeJuice [webchat@85.184.141.112] has joined #minecrafthelp
#459 [09:19] <ItsAnOrangeJuice> Why cant i get into the realm menu???
#460 [09:19] <ItsAnOrangeJuice> and it says to update
#461 [09:20] * Datebayoo [webchat@cable-188-2-245-183.dynamic.sbb.rs] has quit. (Quit: webchat.esper.net)
#462 [09:20] <ItsAnOrangeJuice> ???
#463 [09:25] * grey [webchat@58.178.207.55] has joined #minecrafthelp
#464 [09:25] <IdontKNOWwhatTOdo> I received in a mail: Here's the verification code you need to continue with your purchase of Minecraft:
#465 [09:25] * Emily [webchat@n175-32-246-76.meb1.vic.optusnet.com.au] has joined #minecrafthelp
#466 [09:25] <Andrio> !message
#467 [09:26] <grey> I need help with transferring my account from minecraft to mojang
#468 [09:27] <grey> I can't get the transaction ID for my account because the email it was created on no longer exists nor do I remember what the name of that email was
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#471 [09:32] * Eugene [webchat@client.fttb.2day.kz] has joined #minecrafthelp
#472 [09:33] <Eugene> Hello, I have an issue with my account
#473 [09:34] * Ellis [webchat@5e0fa820.bb.sky.com] has joined #minecrafthelp
#474 [09:34] <Ellis> i keep being lagged out of my realm server
#475 [09:35] <kade> hello. I am having trouble logging into my OLD account on Minecraft. this account was made when you only had to sign in with username and password. so there was never an email made with the account. whenever I try to make it a Mojang account like they say to use, they ask for the email that I used to make the account. I know the username and passwo
#476 [09:35] <kade> rd
#477 [09:35] <Ellis> allow it
#478 [09:35] * Ellis [webchat@5e0fa820.bb.sky.com] has quit. (Client Quit)
#479 [09:36] <kade> huh?
#480 [09:36] <Eugene> I just bought the game and for some reason i can't login on my computer, yet at the same time i can login on other devices. What should I do?
#481 [09:36] <kade> what device did you buy it on?
#482 [09:36] <Eugene> PC
#483 [09:37] <kade> what other devices can you play it on?
#484 [09:37] <Eugene> Not play just login
#485 [09:37] <kade> what can you login to the account on?
#486 [09:37] <Eugene> I can't login at my PC, but can on other devices
#487 [09:38] * IdontKNOWwhatTOdo [webchat@24.13-240-81.adsl-dyn.isp.belgacom.be] has quit. (Quit: webchat.esper.net)
#488 [09:38] <ItsAnOrangeJuice> can someone help me ?
#489 [09:38] <kade> not a whole lot of helping goin on here:(
#490 [09:38] <ItsAnOrangeJuice> ok rip
#491 [09:39] <ItsAnOrangeJuice> just annoying how i cant get into the realm menu
#492 [09:39] <ItsAnOrangeJuice> so cant play with friends
#493 [09:39] <kade> I think someone else in the chat was having that prob
#494 [09:39] <ItsAnOrangeJuice> ok
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#496 [09:42] * abby [webchat@70.103.180.85] has joined #minecrafthelp
#497 [09:43] <abby> hi friends! i'm unable to log into my minecraft account - it says i put in an invalid email or password. i haven't logged in since no later than 2014, so i'm wondering if something happened in the past 5 years?
#498 [09:44] <GreyVulpine> Ever paid for an account?
#499 [09:44] <abby> Yes
#500 [09:44] <ItsAnOrangeJuice> can i get some help?
#501 [09:45] <abby> GreyVulpine at least i thought i did but now i'm not sure
#502 [09:46] <ItsAnOrangeJuice> I have a problem to get into the realm menu i says that i need to update my acc and pay for something idk
#503 [09:46] <GreyVulpine> abby - If you didn't pay for an account, all unpaid minecraft accounts would have been deleted sometime in 2015
#504 [09:46] <ItsAnOrangeJuice> i just want to join a realm
#505 [09:47] <abby> GreyVulpine is there any way i can check if i paid? i don't have the transactionID but it could have gotten deleted
#506 [09:47] <abby> *the email could have
#507 [09:49] <GreyVulpine> abby - Remember what your minecraft name was?
#508 [09:49] * Rigio [webchat@c83-253-64-158.bredband.comhem.se] has joined #minecrafthelp
#509 [09:49] <abby> schaeffster i'm almost positive
#510 [09:49] * Rigio [webchat@c83-253-64-158.bredband.comhem.se] has quit. (Client Quit)
#511 [09:50] <GreyVulpine> Don't see schaeffster as being taken.
#512 [09:50] <GreyVulpine> https://mcname.info/en/profile/GMan7749.2
#513 [09:51] <abby> must have been deleted. hey, thanks so much for your help! i really appreciate it
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#519 [09:54] <KolkSs> hi, i had bought minecraft, i had installed the laucher. But when i click on the botton to play it crashes every times
#520 [10:04] <KolkSs> Absol
#521 [10:06] * Supermegaukulele [webchat@85-76-48-126-nat.elisa-mobile.fi] has joined #minecrafthelp
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#523 [10:12] * PinguTheBOI [webchat@89-201-185-79.dsl.optinet.hr] has joined #minecrafthelp
#524 [10:13] <Supermegaukulele> Hi! Having problem with MC launcher and MC Java edition 1.14.4. After installing and trying some older MC versions for fun, the latest 1.14.4 version has had poor older style graphics too. Have already deleded older MC versions form Launcher, signed myself out from there, reinstalled the Launcher couple of times now, but the game Graphics still are
#525 [10:13] <Supermegaukulele> not smooth. For example the shadows are sharp not smooth, lighting is poor, some textures are totally different. What can we do to fix this?
#526 [10:13] * cutie [webchat@cpe-172-250-7-166.socal.res.rr.com] has joined #minecrafthelp
#527 [10:13] <PinguTheBOI> So I just bought minecraft, I made my account, and i go to log in the log in button grays out and i cant log in, so i decide to use my mums pc to make my acc and activate my code, i download the installer get it on my own pc, install it and whenever I go to log in it says that i should check my connection, my connection is fine.
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#529 [10:19] * TUNEinBattles [webchat@mta-98-11-50-222.maine.rr.com] has joined #minecrafthelp
#530 [10:19] * Carno [webchat@lfbn-1-4256-137.w92-169.abo.wanadoo.fr] has joined #minecrafthelp
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#532 [10:20] <Carno> HI, I have a problem with minecraft : I only have access to the Demo...
#533 [10:21] <TUNEinBattles> Hello, so I am having a convosation with a player of mine and they said that purchasing soft currency on a webstore and then using that to sell in-game items isn't again the eula. Players would also be allowed to vote multiple times to receive said items. Is this again Commercial Eula?
#534 [10:23] * Mine [webchat@31.217.26.194] has joined #minecrafthelp
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#536 [10:25] <GreyVulpine> TUNEinBattles - https://account.mojang.com/terms -- See Commercial Use Guidellines
#537 [10:25] <TUNEinBattles> I did but it's confusing
#538 [10:25] <Carno> little precision : I bought Minecraft in 2012
#539 [10:26] <GreyVulpine> So, explain further. What is the point of purchasing said soft currency in your server?
#540 [10:26] <GreyVulpine> What can they purchase?
#541 [10:27] <TUNEinBattles> Ranks, storage from AE2 or Refined Storage, etc. But you can only buy those with the soft currency that is bought from either Hard Currency USD or Voting
#542 [10:29] <GreyVulpine> Yeah.. that totally goes against their EULA.
#543 [10:30] <TUNEinBattles> So we can't use ANY hard currency to give soft currency to allow the use of soft currency to buy items
#544 [10:30] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/1590522-minecraft-commercial-use
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#547 [10:30] <GreyVulpine> Basically, does the donation give the player any non-cosmetic item, or ability that affects gameplay?
#548 [10:31] <GreyVulpine> If it does, it's against the EULA
#549 [10:31] <TUNEinBattles> No it gives them Tokens
#550 [10:31] <TUNEinBattles> And the Tokens would give them non cosmetic modded items
#551 [10:42] * Joss_Beaumont [webchat@lfbn-orl-1-18-139.w92-152.abo.wanadoo.fr] has joined #minecrafthelp
#552 [10:42] <Joss_Beaumont> Hello
#553 [10:43] <Joss_Beaumont> I have a centos 7 linux and I can't achieve to install the launcher v.1.14
#554 [10:44] <Joss_Beaumont> Is anybody can help me ? (I'm a noob in linux)
#555 [10:44] * HelpPlease [webchat@2.26.45.104] has joined #minecrafthelp
#556 [10:45] <HelpPlease> My villagers have storm clouds above their head when they try to breed, can anyone help?
#557 [10:45] <HelpPlease> Ive given them plenty of beds
#558 [10:46] * Thomas [webchat@ti0008q160-2300.bb.online.no] has joined #minecrafthelp
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#561 [10:47] <Joss_Beaumont> centos 7 and launcher minecraft 1.14
#562 [10:48] <Joss_Beaumont> I tried to convert the .deb into .rpm but some librairies are missing and not available for my linux
#563 [10:49] * GerthT [webchat@cpe-74-130-83-12.kya.res.rr.com] has quit. (Client Quit)
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#565 [10:55] * Th3Mag3Lord [webchat@host86-148-8-8.range86-148.btcentralplus.com] has joined #minecrafthelp
#566 [10:56] <Th3Mag3Lord> I can't load any of my worlds on 1.7.2 and 1.14.4 just crashes instantaneously.
#567 [10:56] <Th3Mag3Lord> and other versions I've tried get stuck on the initial load screen
#568 [10:58] * James [webchat@lan-84-240-61-145.vln.penki.lt] has joined #minecrafthelp
#569 [10:59] <James> Hello how do i get a refund for minecraft java edition i got it yesterday and the game its just isnt for me\
#570 [11:00] * joeroeb [webchat@host86-134-126-57.range86-134.btcentralplus.com] has joined #minecrafthelp
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#575 [11:03] <jemmos23> Hello i need help i cant log in into minecraft even i bought it it doesnt let me in
#576 [11:04] <Th3Mag3Lord> I can't load any of my worlds on 1.7.2, 1.14.4 just crashes instantaneously and other versions I've tried get stuck on the initial load screen
#577 [11:04] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#578 [11:06] * Neil [webchat@cpc122086-bmly10-2-0-cust53.2-3.cable.virginm.net] has joined #minecrafthelp
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#581 [11:07] <Neil> Hello. I can't access my resource pack folder on a windows 10 pc. I'm loading the JAVA edition of minecraft. It's telling me that the resource pack folder is a blacklisted folder?
#582 [11:07] <Neil> any idea how to make it work? changing privacy settings didnt work.
#583 [11:14] * James [webchat@lan-84-240-61-145.vln.penki.lt] has quit. (Quit: webchat.esper.net)
#584 [11:22] <asdf> weird
#585 [11:22] * HelpPlease [webchat@2.26.45.104] has quit. (Quit: webchat.esper.net)
#586 [11:36] <Th3Mag3Lord> Hi I can't load any of my worlds on 1.7.2, 1.14.4 just crashes instantaneously and other versions I've tried get stuck on the initial load screen
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#589 [11:39] * stelios [webchat@cpe-24-29-199-222.neo.res.rr.com] has joined #minecrafthelp
#590 [11:40] <stelios> how can i play minecraft with my friend
#591 [11:40] <stelios> how can i play minecraft with my friend
#592 [11:44] * Th3Mag3Lord [webchat@host86-148-8-8.range86-148.btcentralplus.com] has left #minecrafthelp
#593 [11:45] * Th3Mag3Lord [webchat@host86-148-8-8.range86-148.btcentralplus.com] has joined #minecrafthelp
#594 [11:45] <Th3Mag3Lord> Hi I can't load any of my worlds on 1.7.2, 1.14.4 just crashes instantaneously and other versions I've tried get stuck on the initial load screen
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#597 [12:00] * Rigio [webchat@c83-253-64-158.bredband.comhem.se] has joined #minecrafthelp
#598 [12:00] <Rigio> Hi!
#599 [12:00] <Rigio> Someone here that could help me with migrating issues?
#600 [12:01] <Rigio> =)
#601 [12:02] * Sartaj [webchat@CPEbc4dfb93c153-CMbc4dfb93c150.cpe.net.cable.rogers.com] has joined #minecrafthelp
#602 [12:03] <Rigio> Hellou!
#603 [12:03] * lead_pipe23 [~Lead@38.29.184.194] has joined #minecrafthelp
#604 [12:03] <Sartaj> Hi, Im having trouble joining my friends world.
#605 [12:04] <Sartaj> See im on Pc and i have the java edition
#606 [12:04] <Sartaj> and my friend is on Xbox
#607 [12:05] <Rigio> Hi Srtaj!
#608 [12:05] <Rigio> Sartaj*
#609 [12:05] <Sartaj> Every time i try to put the server name and address in to join it says connection timed out or cant to server
#610 [12:05] <Rigio> Dosent seem to be any helpers online :(
#611 [12:05] <Sartaj> Looks like it
#612 [12:05] <Rigio> :(
#613 [12:06] <Rigio> Unfortunately
#614 [12:08] * VoidZix [webchat@host81-157-110-161.range81-157.btcentralplus.com] has joined #minecrafthelp
#615 [12:08] <VoidZix> Hi, I have a problem as I can only play demo version of minecraft
#616 [12:08] <VoidZix> I have purchased my game 3 years ago and it was working fine. I had a break from the game and tried to play again but as it looks I can only play demo
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#619 [12:11] <metehanberber> I want to request a refund
#620 [12:11] <metehanberber> plss help me
#621 [12:12] <Rigio> Dosent seem to be any helpers online :(
#622 [12:13] * VoidZix [webchat@host81-157-110-161.range81-157.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#623 [12:13] * maNU [webchat@89-166-37-184.bb.dnainternet.fi] has quit. (Quit: webchat.esper.net)
#624 [12:13] * Pyter [webchat@247.red-88-4-222.dynamicip.rima-tde.net] has joined #minecrafthelp
#625 [12:14] <Pyter> is anybody there?
#626 [12:16] <Pyter> hello?
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#629 [12:19] * kube [webchat@212.105.68.116.asianet.co.in] has joined #minecrafthelp
#630 [12:19] <kube> Hello
#631 [12:19] <Rigio> Someone here that could help me with migrating issues?
#632 [12:19] <kube> I have bought the java version of Minecraft a long time ago.
#633 [12:20] <kube> But now I want to use the Windows 10 version.
#634 [12:20] * Supermegaukulele [webchat@85-76-48-126-nat.elisa-mobile.fi] has quit. (Quit: webchat.esper.net)
#635 [12:20] <kube> I have been given a code for the version.
#636 [12:20] <kube> But it says that it is already redeemed.
#637 [12:20] <kube> I have never used the code ever.
#638 [12:20] <kube> And how can it be already redeemed?
#639 [12:21] <metehanberber> hello
#640 [12:23] <metehanberber> I want to request a refund
#641 [12:23] <metehanberber> Nasıl telaffuz edildiğini öğrenin
#642 [12:23] <metehanberber> Is there any help?
#643 [12:23] * Absol kicked metehanberber from #minecrafthelp (Reason: etehanberber :Stop spamming)
#644 [12:28] * metehanberber [webchat@host-176-43-204-5.reverse.superonline.net] has joined #minecrafthelp
#645 [12:28] <metehanberber> hi
#646 [12:28] * lead_pipe23_ [~Lead@38.29.184.194] has quit. (Quit: Bye)
#647 [12:29] <metehanberber> I just bought the java version of minecraft, but I'm not satisfied. I want to upgrade to win 10
#648 [12:30] <metehanberber> I just purchased the java version of Minecraft, but I'm not satisfied. I want to upgrade to windows 10
#649 [12:31] <metehanberber> please help me
#650 [12:31] * mischanara [webchat@83-81-21-133.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#651 [12:32] * lead_pipe23 [~Lead@38.29.184.194] has joined #minecrafthelp
#652 [12:32] <mischanara> hello
#653 [12:32] <mischanara> kan iemand mijn helpen
#654 [12:32] <metehanberber> hi
#655 [12:33] * Kadir [webchat@ip-176-198-181-133.hsi05.unitymediagroup.de] has joined #minecrafthelp
#656 [12:33] <Kadir> Hey i can´t Cancel my Buy in minecraft
#657 [12:33] <Kadir> ist doset work
#658 [12:33] <mischanara> mijn minecraft is gecrast nadat ik sapixcraft erbij deed
#659 [12:33] <Kadir> Bestellreferenz: 8c91ee7de1b14ea98111e4f2582e9c9a
#660 [12:34] <metehanberber> kadir
#661 [12:34] <Kadir> yes ?
#662 [12:34] <mischanara> en wat moet ik nu
#663 [12:34] <metehanberber> türk değilmisin
#664 [12:34] <Kadir> Evet
#665 [12:34] <metehanberber> ee
#666 [12:34] <metehanberber> kankam bende iptal edecemde nasıl edeceğimi bilmiyorum
#667 [12:35] <Kadir> uff
#668 [12:35] <Kadir> xD
#669 [12:35] <metehanberber> sendemi
#670 [12:35] <Kadir> event
#671 [12:35] <Kadir> evet
#672 [12:35] * Neil [webchat@cpc122086-bmly10-2-0-cust53.2-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#673 [12:35] <Kadir> görmeden yanis opsiyonu yapmisim
#674 [12:36] <metehanberber> ben windows 10 sürümünü alacağım
#675 [12:36] <Kadir> Iptal etdim
#676 [12:37] <Kadir> och bee
#677 [12:37] <Kadir> xD
#678 [12:37] <metehanberber> nasıl
#679 [12:37] <metehanberber> banada söylesene
#680 [12:37] <mischanara> help
#681 [12:37] <Kadir> Ödeme opsionunu degstirdim Paypal da
#682 [12:37] <Kadir> xD
#683 [12:37] <metehanberber> sen neyle ödeme yaptın
#684 [12:38] <Kadir> Minecraft hesabina xD
#685 [12:38] <Kadir> Alma istedim
#686 [12:38] <Kadir> Ama PayPal dann olmuyor
#687 [12:38] <metehanberber> hangi kartla aldın oyunu
#688 [12:38] <Kadir> Daha almadim
#689 [12:38] <Kadir> PayPal üzeri aldacakdim
#690 [12:39] <metehanberber> ben aldım işte
#691 [12:39] <metehanberber> sıkıntı orda
#692 [12:39] <metehanberber> gitti 157 lira
#693 [12:39] <Kadir> 157 tl mi uff
#694 [12:39] * Cubster [webchat@c-69-181-100-97.hsd1.ca.comcast.net] has joined #minecrafthelp
#695 [12:39] <Kadir> ben 23€ ödeyecektim
#696 [12:40] <Cubster> hello i need some help badly
#697 [12:40] <metehanberber> iste
#698 [12:40] <metehanberber> 157 yl ediyo
#699 [12:40] <Cubster> hello?
#700 [12:40] <Kadir> Ama 157 daha büyük Bir rankam xD
#701 [12:40] <mischanara> i need help!!!!!!!!
#702 [12:40] <Kadir> how can we help u
#703 [12:40] <Cubster> i really need help
#704 [12:40] <Kadir> Call ur Problem budy
#705 [12:40] <Cubster> please
#706 [12:41] <Cubster> me?
#707 [12:41] <Kadir> yea
#708 [12:41] <mischanara> mijn minecraft is gecrast
#709 [12:41] <Kadir> Dann starte es doch neu
#710 [12:41] <Cubster> ok i play minecraft pe and it doesnt load for me it just stays on the loading screen
#711 [12:41] <Kadir> oder schließ es über den Administrator
#712 [12:41] <mischanara> heb ik al gedaan
#713 [12:42] <Cubster> hello?
#714 [12:42] * Rigio [webchat@c83-253-64-158.bredband.comhem.se] has quit. (Quit: webchat.esper.net)
#715 [12:42] <Kadir> Cubster try to reinstall Minecragr
#716 [12:42] <Kadir> Minecraft
#717 [12:42] <Kadir> Dann rate ich dir auch Minecraft neu zu installieren
#718 [12:42] <Kadir> vermutlich ist ein Log Fehler enstanden
#719 [12:42] <Cubster> but then it will lose all my progress if i do that
#720 [12:43] <mischanara> heb ik al gedaan
#721 [12:43] <Kadir> hmm u donr have your Infomations ?
#722 [12:43] <Kadir> Abi ya binar ne Salak xD
#723 [12:44] <Cubster> and i already did and it didnt work :(
#724 [12:44] <Cubster> and i already did and it didnt work :(
#725 [12:44] * Kadir [webchat@ip-176-198-181-133.hsi05.unitymediagroup.de] has left #minecrafthelp
#726 [12:44] <Cubster> hello?
#727 [12:45] <mischanara> helloooooo
#728 [12:45] <Cubster> why did that guy leave
#729 [12:46] <mischanara> i dont no i am fist time here
#730 [12:46] * Cubster [webchat@c-69-181-100-97.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#731 [12:46] <mischanara> helpppppppp
#732 [12:47] <metehanberber> help me
#733 [12:48] <mischanara> can somebody help me please
#734 [12:51] * tamir [webchat@bzq-109-66-42-243.red.bezeqint.net] has joined #minecrafthelp
#735 [12:53] <metehanberber> I want to replace the Java version with windows 10 version
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#737 [12:54] <mischanara> help
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#740 [12:58] <tamir> can some one help me ?
#741 [13:00] <tamir> I just created a new account on Minecraft and bought the game,
#742 [13:00] <tamir> since then I haven't being able to log in to my account in the Minecraft website and in the launcher although in Mojang website im able to log in.
#743 [13:00] <tamir> my friend tried to log in to my account from another computer and succeeded.
#744 [13:00] <tamir> does some one know what is the problem and how to solve it ?
#745 [13:01] * darthcyborg [webchat@c-69-250-163-238.hsd1.md.comcast.net] has joined #minecrafthelp
#746 [13:01] <darthcyborg> im waiting on being able to log in
#747 [13:02] <darthcyborg> is anyone available to help me?
#748 [13:02] <mischanara> i dont think so
#749 [13:02] <mischanara> help me please
#750 [13:03] <darthcyborg> how so?
#751 [13:03] * Snickereater1119 [webchat@rrcs-71-42-68-90.sw.biz.rr.com] has joined #minecrafthelp
#752 [13:03] <mischanara> there is nobody
#753 [13:03] <darthcyborg> great...
#754 [13:03] <mischanara> yehhhhh
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#756 [13:04] * Snickereater1119 [webchat@rrcs-71-42-68-90.sw.biz.rr.com] has quit. (Client Quit)
#757 [13:05] <Th3Mag3Lord> ايوا ي زماله
#758 [13:05] * mischanara [webchat@83-81-21-133.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#759 [13:05] * Th3Mag3Lord [webchat@host86-148-8-8.range86-148.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#760 [13:07] * Clarke [webchat@c-71-57-39-167.hsd1.il.comcast.net] has joined #minecrafthelp
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#762 [13:08] * Ali [webchat@97e2816a.skybroadband.com] has joined #minecrafthelp
#763 [13:08] <Ali> hi there
#764 [13:09] * Dave [webchat@sky-78-16-142-148.bas512.cwt.btireland.net] has joined #minecrafthelp
#765 [13:09] <Ali> hi
#766 [13:09] * Dave is now known as Guest77076
#767 [13:09] <Ali> i need help
#768 [13:09] <Ali> hi
#769 [13:10] <Ali> hello
#770 [13:10] <Guest77076> yeah. so I bought the game, launched the launcher, it proceeds to download the game contents, roughly 250 mbs, after which i try to open the game, it pops up that the game has crashed and wont open. I made a bug report and went through so much nonsense only to have them tell me they cant help.
#771 [13:10] <Ali> wtf
#772 [13:10] <Ali> im have a problem
#773 [13:11] * Ali [webchat@97e2816a.skybroadband.com] has quit. (Client Quit)
#774 [13:11] <Guest77076> i have all the damn logs and things ready if anybody could help me, I mean, i JUST bought the game and cant even play so i want to fix the game or get a damn refund, this really isnt right in my opinion
#775 [13:13] <tamir> I just created a new account on Minecraft and bought the game,
#776 [13:13] <tamir> since then I haven't being able to log in to my account in the Minecraft website and in the launcher although in Mojang website im able to log in.
#777 [13:13] <tamir> my friend tried to log in to my account from another computer and succeeded.
#778 [13:13] <tamir> does some one know what is the problem and how to solve it ?
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#780 [13:15] * Espiring [webchat@h-94-254-57-132.NA.cust.bahnhof.se] has joined #minecrafthelp
#781 [13:15] <Espiring> any helper here?
#782 [13:16] <Espiring> any helper here?
#783 [13:17] * Ingridannnn [webchat@50.35.58.145] has joined #minecrafthelp
#784 [13:18] <Ingridannnn> #minecrafthelp I cannot log into my account on my new computer
#785 [13:23] <tamir> can some one help me ?
#786 [13:25] * mischanara [webchat@83-81-21-133.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#787 [13:25] <mischanara> kan iemand mijn helpen
#788 [13:29] <mischanara> can somebody help me please
#789 [13:33] * nick [webchat@host81-155-88-82.range81-155.btcentralplus.com] has joined #minecrafthelp
#790 [13:33] * nick is now known as Guest22415
#791 [13:34] <Guest22415> Is the 'Java version' the official version for computer? I remember downloading years ago and it chugged on the mac, wondering if it has improved or if there is a different version for computer?
#792 [13:38] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has joined #minecrafthelp
#793 [13:42] <mischanara> help me please
#794 [13:45] <Espiring> bruh
#795 [13:45] <Espiring> there is literally 0 helpers here
#796 [13:46] <Espiring> just people asking for help
#797 [13:46] <mischanara> yeah
#798 [13:48] * Alex3 [webchat@5.35.18.136] has joined #minecrafthelp
#799 [13:48] <Alex3> Hello?
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#801 [13:51] * mischanara [webchat@83-81-21-133.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#802 [13:52] * iCrim [webchat@bcddf329.skybroadband.com] has joined #minecrafthelp
#803 [13:53] <iCrim> It says "You are not white-listed on this server" When he tries to join my realm
#804 [13:56] * Alex3 [webchat@88.98.244.184.bcube.co.uk] has joined #minecrafthelp
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#807 [13:57] * bhunt2000 [webchat@104.194.24.25] has quit. (Network ban)
#808 [13:59] * Patrik [webchat@178-191-79-201.adsl.highway.telekom.at] has joined #minecrafthelp
#809 [13:59] <Patrik> I need help i changed my name but i dont want it though now all my friends etc laughing at me :/
#810 [14:00] * Okamus [webchat@mta-98-7-103-117.nyc.rr.com] has joined #minecrafthelp
#811 [14:00] <Patrik> wanna get my old name back i cant send a support ticket to mojang bc the transaction id got lost..
#812 [14:00] <Okamus> I keep getting this "The game crashed whilst initializing game
#813 [14:00] <Okamus> Error: java.lang.OutOfMemoryError: Java heap space" error
#814 [14:00] <Okamus> Though I literally allocated 4 gigs of ram to my game
#815 [14:00] <Okamus> Literally doesnt work.
#816 [14:01] <Patrik> i need help too hello c:
#817 [14:01] <Okamus> hey
#818 [14:02] <Patrik> hey
#819 [14:06] * os [webchat@p5B0E7144.dip0.t-ipconnect.de] has joined #minecrafthelp
#820 [14:06] <tamir> can some one help me ?
#821 [14:06] <os> forgot security questions, cant reset as i have a new email
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#823 [14:09] * lmmartin [webchat@74-194-34-52.mtplcmta01.com.dyn.suddenlink.net] has joined #minecrafthelp
#824 [14:09] <lmmartin> I am trying to purchase Minecraft and I keep getting an error.
#825 [14:09] * Zephyrus [webchat@69-172-179-239.cable.teksavvy.com] has joined #minecrafthelp
#826 [14:09] <Zephyrus> hello
#827 [14:09] * Guest77076 [webchat@sky-78-16-142-148.bas512.cwt.btireland.net] has quit. (Quit: webchat.esper.net)
#828 [14:10] <Zephyrus> my minecraft keeps crashing everytime i try to open it
#829 [14:11] <Zephyrus> it doesnt show any reason for the crash and it does this with every version of MC
#830 [14:21] * vector0 [webchat@dynamic-190-27-131-188.dynamic.etb.net.co] has joined #minecrafthelp
#831 [14:22] <vector0> i can´t access with my account and the mail verification never arrive
#832 [14:22] * illogikaylee [webchat@ool-4a58ebd3.dyn.optonline.net] has joined #minecrafthelp
#833 [14:23] * os [webchat@p5B0E7144.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#834 [14:23] <illogikaylee> hi uh I'm trying to download Minecraft and it keeps saying that it needs to go in applications folder even though it's already in there (macOS)
#835 [14:23] <vector0> windows
#836 [14:24] <illogikaylee> sorry?
#837 [14:24] <vector0> i not running macOS i use windows
#838 [14:24] <illogikaylee> oh ok
#839 [14:24] <illogikaylee> do you know how to fix it?
#840 [14:25] <urielsalis> ??> vector0 account/send-email
#841 [14:25] <Mightyena> vector0: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#842 [14:25] <Mightyena> vector0: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#843 [14:25] * Espiring [webchat@h-94-254-57-132.NA.cust.bahnhof.se] has quit. (Quit: webchat.esper.net)
#844 [14:25] <urielsalis> illogikaylee, what is inside the applications folder, the download or the thing inside the download?
#845 [14:25] * Rivne [webchat@116.197.191.92.dynamic.jazztel.es] has joined #minecrafthelp
#846 [14:25] <illogikaylee> the download
#847 [14:25] <illogikaylee> and the thing inside the download
#848 [14:26] <urielsalis> illogikaylee, now you need to run the thing that was inside the download
#849 [14:26] <vector0> i can't acces to my account
#850 [14:26] <illogikaylee> yeah I did and it keeps telling me that it needs to be put into the folder
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#853 [14:28] <illogikaylee> I basically put the .dmg into the application folder and it tells me to put it in the folder again anyway
#854 [14:28] * vector0 [webchat@dynamic-190-27-131-188.dynamic.etb.net.co] has quit. (Quit: webchat.esper.net)
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#856 [14:29] * lmmartin [webchat@74-194-34-52.mtplcmta01.com.dyn.suddenlink.net] has quit. (Quit: webchat.esper.net)
#857 [14:30] <Rivne> Hey, im having an error when im trying to join my realm : An existing connection was forcibly closed by the remote host.
#858 [14:33] * illogikaylee [webchat@ool-4a58ebd3.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#859 [14:33] * Patrik [webchat@178-191-79-201.adsl.highway.telekom.at] has quit. (Quit: webchat.esper.net)
#860 [14:36] * Eugene [webchat@client.fttb.2day.kz] has joined #minecrafthelp
#861 [14:39] <Eugene> Hello. I have an issue. For some reason I can't login to minecraft.net and even open the game because of "invalid login or password" on my PC. Yet at the same time I can open them everywhere else( phone, laptop) just not my PC. What should I do?
#862 [14:41] <tamir> I have the same problem
#863 [14:42] * ConsumeCalcium [webchat@75-36-15-242.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#864 [14:42] <ConsumeCalcium> Hello!
#865 [14:43] <ConsumeCalcium> is anyone here?
#866 [14:45] <ConsumeCalcium> Hello??
#867 [14:47] * ConsumeCalcium [webchat@75-36-15-242.lightspeed.tukrga.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#868 [14:48] * ConsumeCalcium [webchat@75-36-15-242.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#869 [14:49] <ConsumeCalcium> ;-;
#870 [14:49] * ConsumeCalcium [webchat@75-36-15-242.lightspeed.tukrga.sbcglobal.net] has quit. (Client Quit)
#871 [14:55] * Horstify23 [webchat@dialup-75-177.dsl.brandl-services.com] has joined #minecrafthelp
#872 [14:56] <Horstify23> Hallo
#873 [14:58] <Eugene> Hello. I have an issue. For some reason I can't login to minecraft.net and even open the game because of "invalid login or password" on my PC. Yet at the same time I can open them everywhere else( phone, laptop) just not my PC. What should I do?
#874 [15:00] <Horstify23> Hey... I have a problem with my account E-Mail Address.. I could not receive any Mails from Mojang and so i cant make the security questions. Also i am not able to put my Nickname in. Minecraft allows me only to play in Demomode.
#875 [15:03] * Buddy0 [webchat@108-252-174-57.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#876 [15:05] <Buddy0> Hello, I'm experiencing insane lag in the java edition, so I opened the lagometer and cyan which represents "tick" is so high it is going past my screen into infinity and I have 1fps
#877 [15:08] * LightningBone [webchat@217.92-220-89.customer.lyse.net] has joined #minecrafthelp
#878 [15:09] <LightningBone> How do i increase my minecraft realm render distance... makes my mobfarm a lot slower because the default is so low
#879 [15:13] <LightningBone> minecraft realm server render distance*
#880 [15:14] * LightningBone [webchat@217.92-220-89.customer.lyse.net] has quit. (Quit: webchat.esper.net)
#881 [15:14] * LightningBone [webchat@217.92-220-89.customer.lyse.net] has joined #minecrafthelp
#882 [15:15] <LightningBone> How do i increase my minecraft realm server render distance? my mob farm is so slow because of it being defaulted to low
#883 [15:17] * Lord_of_Life [~Lord@77.28.171.48] has quit. (Ping timeout: 190 seconds)
#884 [15:17] <LightningBone> to put it in perspective, on realms it spawns 3-5 mobs per 5 min... If i copy it the world into singleplayer, it spawns like 30-40 within 5m
#885 [15:22] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#886 [15:23] * Marcel [webchat@79.70.73.167] has joined #minecrafthelp
#887 [15:23] <Marcel> Hello, I recently tried to play Minecraft, and it said that I only have the demo, but I bought the game.
#888 [15:24] * Lord_of_Life [~Lord@77.28.170.21] has joined #minecrafthelp
#889 [15:28] * MrGoldBaseball [webchat@ool-182cda72.dyn.optonline.net] has joined #minecrafthelp
#890 [15:29] <MrGoldBaseball> Hello, I am having problems with changing my ign. I looked on namemc and the name i want is available yet, when i try to change it on minecraft or mojang's website, it doesn't work
#891 [15:30] <MrGoldBaseball> is anyone here?
#892 [15:30] * pax_pactum [webchat@187-35-24-140.dsl.telesp.net.br] has joined #minecrafthelp
#893 [15:30] <MrGoldBaseball> Hello, I am having problems with changing my ign. I looked on namemc and the name i want is available yet, when i try to change it on minecraft or mojang's website, it doesn't work
#894 [15:31] <tamir> I cant log in to Minecraft website and MC launcher in my computer although in other computers it works
#895 [15:32] <MrGoldBaseball> did you try the mojang website?
#896 [15:32] <MrGoldBaseball> or the minecraft website
#897 [15:32] <MrGoldBaseball> or both
#898 [15:32] * Marcel [webchat@79.70.73.167] has quit. (Killed (NickServ (GHOST command used by Marcel_!Marcel@pool-173-64-77-15.bltmmd.fios.verizon.net)))
#899 [15:32] <pax_pactum> Hello, I am getting the infamous "OpenGL error", however, I do have an old pc (i5 2nd gen) and intel stopped the support to the integrated graphics card in 2015, so although I have the latest driver for my card, it doesn't support OpenGL. Is there any other solution ot this?
#900 [15:32] <tamir> in Mojang web it works
#901 [15:33] <MrGoldBaseball> so download it from there tamir
#902 [15:33] <tamir> I have the launcher it not works there also
#903 [15:34] <tamir> MrGoldBaseball
#904 [15:34] <MrGoldBaseball> is it for the right version? are you on a mac and have the windows launcher downloaded?
#905 [15:34] * Horstify23 [webchat@dialup-75-177.dsl.brandl-services.com] has quit. (Quit: webchat.esper.net)
#906 [15:35] <tamir> yep im on windows and have the correct virsion
#907 [15:35] <MrGoldBaseball> hm
#908 [15:35] <tamir> it doesn't work on the web and the launcher
#909 [15:35] <MrGoldBaseball> maybe try deleting that file and redownloading
#910 [15:35] <tamir> but it works on another computre
#911 [15:35] <MrGoldBaseball> are you logged into the launcher?
#912 [15:35] <tamir> lredy done
#913 [15:36] <tamir> alredy*
#914 [15:36] * marcelsyl [webchat@79-70-73-167.dynamic.dsl.as9105.com] has joined #minecrafthelp
#915 [15:36] <tamir> I cant log
#916 [15:36] <MrGoldBaseball> what do you mean log
#917 [15:36] <MrGoldBaseball> like you don't have your worlds?
#918 [15:37] <marcelsyl> Hello, I bought the game recently, and I was able to play it fine, but today, I could only play the demo, please help
#919 [15:37] <tamir> cant log to my account in the website and the launcher
#920 [15:37] <tamir> log in *
#921 [15:37] <MrGoldBaseball> why? securty questions? forgotten pasword?
#922 [15:38] <tamir> no
#923 [15:38] <tamir> just cant
#924 [15:38] <MrGoldBaseball> try a dif browser for the website? chrome might work better
#925 [15:38] <tamir> I can log in on another computer
#926 [15:38] <tamir> already tried
#927 [15:38] <MrGoldBaseball> try again
#928 [15:38] <tamir> ok
#929 [15:38] <tamir> just a sec
#930 [15:39] <tamir> not working
#931 [15:40] <tamir> MrGoldBaseball
#932 [15:40] <MrGoldBaseball> sorry i don't know what to do
#933 [15:40] <MrGoldBaseball> try restarting computer?
#934 [15:40] <tamir> its ok
#935 [15:40] * silverligth [webchat@cm-84.214.180.151.getinternet.no] has joined #minecrafthelp
#936 [15:40] <MrGoldBaseball> maybe it's the connection
#937 [15:40] <tamir> ty very much for your help
#938 [15:40] <MrGoldBaseball> yw i tried xD
#939 [15:40] <tamir> it is working on another computer
#940 [15:40] <MrGoldBaseball> that's odd
#941 [15:40] <tamir> yep
#942 [15:41] <tamir> im waiting for Mojang answer
#943 [15:41] <MrGoldBaseball> are you playing with the same acc on both computers?
#944 [15:41] <silverligth> Hi, I need help migrating my minecraft account. I dont remember the mail I originally registered it with(it was in 2011). Do I have any chance at all of migrating?
#945 [15:41] <tamir> yep its the same account
#946 [15:41] <MrGoldBaseball> you can't play with the same account on two computers at once
#947 [15:41] <MrGoldBaseball> for multiplayer?
#948 [15:41] <MrGoldBaseball> silver you still have access to the email?
#949 [15:41] <tamir> its not that
#950 [15:41] <silverligth> I dont know what mail it is
#951 [15:42] <tamir> on my computer I cant log in to my account
#952 [15:42] * Gulis [webchat@na-200-38-239-103.static.avantel.net.mx] has joined #minecrafthelp
#953 [15:42] <silverligth> I tried migrating with the two only mails I could think of
#954 [15:42] <MrGoldBaseball> can you log in on the mojang website silver?
#955 [15:42] <Gulis> Hi
#956 [15:42] <tamir> in another computer I can log in
#957 [15:42] <MrGoldBaseball> and check?
#958 [15:42] <silverligth> Doesnt let me log in, I log into mc with my username
#959 [15:42] <MrGoldBaseball> tamir you can't use the same account for 2 computers
#960 [15:42] <tamir> come to privet chat
#961 [15:42] <MrGoldBaseball> you don't know your ps silver?
#962 [15:42] <Zephyrus> my minecraft wont open
#963 [15:43] <silverligth> ps?
#964 [15:43] <Zephyrus> it keeps on crashing
#965 [15:43] <Gulis> last time i played minecraft was 2 years ago, everiything was good, now i can only play demo
#966 [15:43] <MrGoldBaseball> pasword
#967 [15:43] <silverligth> I do
#968 [15:43] <MrGoldBaseball> try logging in on a dif browser mayb?
#969 [15:43] <silverligth> It just asks me to migrate when I log in
#970 [15:43] <silverligth> try to log in*
#971 [15:43] <MrGoldBaseball> so add an email?
#972 [15:43] <MrGoldBaseball> or
#973 [15:43] <silverligth> I have to know the original mail for that
#974 [15:43] <Gulis> i already migrated and did everything, but still can only play demo
#975 [15:44] * Kevin2 [webchat@HSI-KBW-046-005-229-164.hsi8.kabel-badenwuerttemberg.de] has joined #minecrafthelp
#976 [15:44] <MrGoldBaseball> silver hmm
#977 [15:44] <tamir> MrGoldBaseball I cant log in to the web site and to the launcher from my computer
#978 [15:44] <Gulis> i checked my mojang account and apparently i havent bought the game
#979 [15:44] <MrGoldBaseball> tamir you can't use 1 acc on two computers it just won't work
#980 [15:44] <MrGoldBaseball> you need to buy another acc tamir
#981 [15:44] <tamir> but I can I in other computer
#982 [15:45] <Gulis> but i did bought the game back in 2013, and i could play it normally back in 2017
#983 [15:45] <MrGoldBaseball> obviously you can play on one computer bc you bought the account and own it...
#984 [15:45] <MrGoldBaseball> gulis that's odd
#985 [15:45] <tamir> m not trying to use the same account on both computer MrGoldBaseball
#986 [15:45] <MrGoldBaseball> so log into the other acc on your new computer
#987 [15:46] <Zephyrus> my minecraft keeps crashing whenever i open it
#988 [15:46] <tamir> I cant log in to any Minecraft account from my pc
#989 [15:46] <MrGoldBaseball> is it updated?
#990 [15:46] <Zephyrus> yes
#991 [15:46] <tamir> i tried a few
#992 [15:46] <Kevin2> hey guys I got the java version and now for cross play I'd like to switch to the microsoft one. Is it true I can't anymore?
#993 [15:46] <Gulis> yeah, also on the launcher where my user name should be it only says "Player"
#994 [15:46] <MrGoldBaseball> download the windows 10 version of the game kevin2
#995 [15:47] <MrGoldBaseball> are you logged in on the launcher itself?
#996 [15:47] <Kevin2> How? :D
#997 [15:47] <Gulis> yeah
#998 [15:47] <Kevin2> There's no option for it in my account settings etc
#999 [15:47] <MrGoldBaseball> login to your account on the mojang website, there should be a free claim version of the game there kevin2
#1000 [15:47] <MrGoldBaseball> below your name
#1001 [15:47] * DYLAN012009 [webchat@cpe-67-245-143-55.nyc.res.rr.com] has joined #minecrafthelp
#1002 [15:47] <MrGoldBaseball> it should list versions of the game you own
#1003 [15:47] <Kevin2> there's nothing... This is so weird
#1004 [15:48] * WouterF [webchat@ip4da6c960.direct-adsl.nl] has joined #minecrafthelp
#1005 [15:48] <MrGoldBaseball> you're on the mojang website?
#1006 [15:48] <Kevin2> Yeah
#1007 [15:48] <MrGoldBaseball> orange and white
#1008 [15:48] * Jodie [webchat@cpc86705-seve26-2-0-cust225.13-3.cable.virginm.net] has joined #minecrafthelp
#1009 [15:48] <Kevin2> is it the same in germany?
#1010 [15:48] <Jodie> my game keeps on crashing
#1011 [15:48] <MrGoldBaseball> it doesn't say minecraft.net in the search bar does it? or accounts.mojang etc.
#1012 [15:49] <WouterF> So Ive got a problem logging in. All I have is my old username and password. But I dont have my old email adress I registered with. Is there any way I can migrate my account to a Mojang account so I can login without my old email adress? Ive got the nickname and password and everything
#1013 [15:49] * DYLAN012009 [webchat@cpe-67-245-143-55.nyc.res.rr.com] has quit. (Client Quit)
#1014 [15:49] <Jodie> everytime i try to play it loads the world then crashes 2 seconds after
#1015 [15:49] <Kevin2> na, it's the mojang page
#1016 [15:50] <MrGoldBaseball> jodie did you open the world in a newer version and go back to an older one?
#1017 [15:50] <tamir> I can't login to minecraft.net and even open the game because of "invalid login or password" on my PC. Yet at the same time I can open them everywhere else( phone, laptop) just not my PC. What should I do? MrGoldBaseball
#1018 [15:50] <Jodie> i made a new world on 1.14.4
#1019 [15:50] <Kevin2> Right below my purchased games there only are my subsriptions
#1020 [15:50] <MrGoldBaseball> is the account the problem? try logging into that account on your old computer that works tamir
#1021 [15:51] <tamir> its works on other computer
#1022 [15:51] <tamir> the problem is in my computer MrGoldBaseball
#1023 [15:51] <MrGoldBaseball> kevin2 i guess it just doesn't work for you sorry
#1024 [15:51] <Kevin2> I think I'm gonna text mojang a screenshot of my site and my problem...
#1025 [15:52] <Kevin2> ok, thanks anyway
#1026 [15:52] <MrGoldBaseball> that's a good idea kevin2, your welcome :D
#1027 [15:52] * MrMV [webchat@95-24-28-71.broadband.corbina.ru] has joined #minecrafthelp
#1028 [15:52] <MrGoldBaseball> tamir I don't know much about computers that's an entirely different problem that i cannot help with
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#1031 [15:52] <Jodie> could it maybe be my java?
#1032 [15:52] <tamir> ok ty anyway MrGoldBaseball
#1033 [15:53] <MrGoldBaseball> sure
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#1036 [15:53] <MrGoldBaseball> not sure jodie
#1037 [15:53] <Jodie> is there a way we can talk to a mojang worker?
#1038 [15:53] <MrGoldBaseball> yes go to minecraft.net and click help in the top right
#1039 [15:53] <MrGoldBaseball> you can send an email there
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#1042 [15:56] <Zephyrus> my minecraft wont open\
#1043 [15:57] <Zephyrus> it keeps crashing when i open it
#1044 [15:57] <MrGoldBaseball> is it updated?
#1045 [15:58] <Zephyrus> yes
#1046 [15:58] <Zephyrus> ive tried 1.14 1.13 and 1.12.2
#1047 [15:58] <Zephyrus> none of the mwork
#1048 [15:59] <MrGoldBaseball> try 1.8.9
#1049 [15:59] <Zephyrus> ive uninstalled multiple times
#1050 [15:59] * aard [webchat@adsl-68-252-22-205.dsl.dytnoh.ameritech.net] has joined #minecrafthelp
#1051 [15:59] <aard> I'm running Windows 10 minecraft java 1.14
#1052 [16:00] <aard> Every time I get to 100% load of a world, my game crashes
#1053 [16:00] <aard> and I have to end task
#1054 [16:00] * MrGoldBaseball [webchat@ool-182cda72.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#1055 [16:00] <aard> I've tried allocating an extra gb of memory but that doesn't seem to have done anything
#1056 [16:00] <aard> I'm running an FX8350, GTX 980, and 16 gb of ram so there shouldn't be any issues there
#1057 [16:00] <Zephyrus> @MrGoldBaseball its still crashing
#1058 [16:03] <aard> https://pastebin.com/WPVZvwB1
#1059 [16:03] <aard> Process crashed with exit code -805306369
#1060 [16:03] * Ginger [webchat@host-92-8-8-66.as43234.net] has joined #minecrafthelp
#1061 [16:03] <aard> I just updated from 3 to 4 gb
#1062 [16:03] <aard> and it doesn't seem to have done anything
#1063 [16:04] <aard> the old wiki says it's an out of memory issue b ut that doesn't seem like the case
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#1065 [16:04] <Zephyrus> my game is still crashing
#1066 [16:07] * silverligth [webchat@cm-84.214.180.151.getinternet.no] has quit. (Quit: webchat.esper.net)
#1067 [16:07] <Ginger> So Im trying to play minecraft on my pc (windows 10) its been fine up until today when i try to run the game, it just instantly closes. I have restarted my computer, reinstalled several java types, done that weird java enviroment setting and reinstalled minecraft and itstill wont open
#1068 [16:11] * Fred [webchat@ool-18bb98e0.dyn.optonline.net] has joined #minecrafthelp
#1069 [16:12] <Fred> Can someone tell me how to change the birthdate on a Mojang account? I need to change the birthdate from my child to my birthdate so he has the ability to chat and play multiplayer. Thanks.
#1070 [16:13] * ben [webchat@174-084-054-112.dhcp.chtrptr.net] has joined #minecrafthelp
#1071 [16:13] * ben is now known as Guest35898
#1072 [16:14] <Guest35898> I have downloaded minecraft java editition, but every time i launch it, it crashes. i am on macos
#1073 [16:15] * Guest35898 [webchat@174-084-054-112.dhcp.chtrptr.net] has quit. (Client Quit)
#1074 [16:21] <Zephyrus> my minecraft keeps crashing'
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#1076 [16:30] * Afraa [webchat@hamp-dhcp-216-150-235-47.bloombb.net] has joined #minecrafthelp
#1077 [16:30] <Afraa> Hello?
#1078 [16:30] <Afraa> I'm in a bit of a pinch
#1079 [16:31] <Afraa> I don't know if you guys can help me with this, but I recently changed my security questions (twice) and it still is asking me the same ones I had previously. Also I want to change my minecraft account email.
#1080 [16:35] * aard [webchat@adsl-68-252-22-205.dsl.dytnoh.ameritech.net] has quit. (Quit: webchat.esper.net)
#1081 [16:37] * OkaredPL [webchat@host-89-228-151-102.dynamic.mm.pl] has joined #minecrafthelp
#1082 [16:38] <OkaredPL> Hey, I am struggling with an account migration from old school minecraft premium to the new system
#1083 [16:39] <Afraa> what's the new system?
#1084 [16:40] * OkaredPL [webchat@host-89-228-151-102.dynamic.mm.pl] has quit. (Client Quit)
#1085 [16:48] * maxonn [webchat@46.216.1.39] has joined #minecrafthelp
#1086 [16:48] <maxonn> Hello
#1087 [16:55] * PhoenixUwU [webchat@bcde0965.skybroadband.com] has joined #minecrafthelp
#1088 [16:56] <PhoenixUwU> hey, im trying to start my MC but it wont load, it opens but crashes or just doesn't load, I've tried re-installing MC and i've tried re-installing the version of MC, any ideas?
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#1092 [17:04] <eddy> Hey, i cant seem to log in. Anyone able to help?
#1093 [17:10] * Final [webchat@c-73-221-54-86.hsd1.wa.comcast.net] has joined #minecrafthelp
#1094 [17:12] <Final> Hey Gents, Having a problem with 1.14.4 "unable to save download" using none of the uncomfortable software Noted, what nexts?
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#1097 [17:22] * akram [webchat@c-73-9-225-184.hsd1.il.comcast.net] has joined #minecrafthelp
#1098 [17:23] <akram> does anyone know how to find out what email you used to create your minecraft account
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#1103 [17:31] <Mothership> I am not sure if anyone can help but I have just purchased the Minecraft Java and keep getting a launch core error message when I try to open it.
#1104 [17:31] * clip [webchat@host-92-17-216-231.as13285.net] has joined #minecrafthelp
#1105 [17:31] <clip> hey everyone
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#1107 [17:33] * Ryderboi127 [webchat@pool-100-36-204-170.washdc.fios.verizon.net] has joined #minecrafthelp
#1108 [17:37] <Ryderboi127> Hello! I am having problems with minecraft and it runs for 10 min. then crashes saying about a java script binary error or something. Any details would be appreciated.
#1109 [17:37] * LooterForYou [webchat@ip24-250-222-200.ga.at.cox.net] has joined #minecrafthelp
#1110 [17:38] <LooterForYou> I cant login to my account I just made when I click login it shows the button as grey then in a minute or two it goes back to green
#1111 [17:39] * JustNeedsSomeHelp [webchat@107-197-44-166.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
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#1113 [17:41] <LooterForYou> I cant login to my account I just made when I click login it shows the button as grey then in a minute or two it goes back to green
#1114 [17:43] * Zhronos [webchat@d226-118-13.home.cgocable.net] has joined #minecrafthelp
#1115 [17:43] <JustNeedsSomeHelp> First time here, but I'm coming to ask about a problem I'm receiving when trying to buy minecraft. It always refuses my information when I use it normally, even though I've triple checked everything. So, I went out and bought myself a giftcard for MineCraft: Java Edition. I put the code, and my preferred username into the required areas, and then I
#1116 [17:43] <JustNeedsSomeHelp> click the box, and it confirms my information, and then says "Placing Order..." with a spinning loading circle. I had this running for around 3 hours one time and nothing happened. My friend tried it and they didnt have this error.
#1117 [17:44] * Zhronos [webchat@d226-118-13.home.cgocable.net] has quit. (Client Quit)
#1118 [17:45] <JustNeedsSomeHelp> LooterForYou elaborate? I can try to help you
#1119 [17:45] <LooterForYou> Okay
#1120 [17:45] <JustNeedsSomeHelp> Just explain it in more detail
#1121 [17:47] <LooterForYou> I can't sign in when I click "Login" on the "Login" button it turn grey let if it was logging you in but then it does not log me in then it turns back to green let I never even tried to login.
#1122 [17:47] <LooterForYou> When I make a new account and try to login from their it says "An error prevented your request from being processed. Please try again."
#1123 [17:47] <JustNeedsSomeHelp> Hmm. Have you tried refreshing the page?
#1124 [17:48] <LooterForYou> Yes, I closed out chrome to which I am using chrome so I don't know why I can't login.
#1125 [17:49] <JustNeedsSomeHelp> Try going to account.mojang.com
#1126 [17:51] * urbizupi [webchat@89-212-78-31.static.t-2.net] has quit. (Quit: webchat.esper.net)
#1127 [17:52] <LooterForYou> That worked and I signed in on phone to the minecraft.net website
#1128 [17:52] <JustNeedsSomeHelp> Alright
#1129 [17:53] <JustNeedsSomeHelp> And, I know you can help me, but I just furthered my problem. I tried putting in my card # at accounts.mojang.com and it says it's invalid?
#1130 [17:54] <LooterForYou> Probably try to re-type it all in or try to look over it too see if you got anything wrong or miss spelled
#1131 [17:54] <LooterForYou> Probably try to re-type it all in or try to look over it too see if you got anything wrong or miss spelled
#1132 [17:55] * LooterForYou [webchat@ip24-250-222-200.ga.at.cox.net] has left #minecrafthelp
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#1135 [17:57] <JustNeedsSomeHelp> I just figured it out
#1136 [17:57] <JustNeedsSomeHelp> I hate to say this, but I didnt scratch it off right. There was an M that looked ALOT like an X
#1137 [17:58] <JustNeedsSomeHelp> Adios, and hope u figure out ur problem, looter
#1138 [17:58] <JustNeedsSomeHelp> Have a great day
#1139 [17:59] * vitassa1 [webchat@131-0-31-158.cliente-sumicity.net.br] has joined #minecrafthelp
#1140 [17:59] * tamir [webchat@bzq-109-66-42-243.red.bezeqint.net] has joined #minecrafthelp
#1141 [17:59] <tamir> ello
#1142 [17:59] <tamir> hello*
#1143 [18:00] <tamir> I can't login to minecraft.net and even open the game because of "invalid login or password" on my PC. Yet at the same time I can open them everywhere else( phone, laptop) just not my PC. What should I do?
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#1148 [18:05] <pendergastt> hello! night to everybody
#1149 [18:05] * raul [webchat@cpe-172-250-114-57.socal.res.rr.com] has joined #minecrafthelp
#1150 [18:05] <raul> hi
#1151 [18:06] <pendergastt> i have a little problem trying to make minecraft run. Is there anybody who could help me?
#1152 [18:06] * tibutosaurio [webchat@84.236.216.250] has joined #minecrafthelp
#1153 [18:06] <raul> ok so my friend bought and account with email and everythinng on his computer but its not letting me log in wut to do
#1154 [18:07] * jack [webchat@host109-152-143-180.range109-152.btcentralplus.com] has joined #minecrafthelp
#1155 [18:07] <raul> i already tried to change password and migrate it
#1156 [18:07] <tibutosaurio> I just bought the game but it doesn't start
#1157 [18:07] * jack is now known as Guest91883
#1158 [18:08] <Guest91883> Hi, i haven't palyed minecraft in a little while, so i went onto minecraft and
#1159 [18:08] <raul> did u buy it on the computer ur trying to log in with im not a helper just curiouse
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#1161 [18:08] * jackg [webchat@host109-152-143-180.range109-152.btcentralplus.com] has joined #minecrafthelp
#1162 [18:08] <jackg> hi
#1163 [18:08] <tibutosaurio> yes on the pc
#1164 [18:09] * Taha [webchat@cpc116632-seve25-2-0-cust27.13-3.cable.virginm.net] has joined #minecrafthelp
#1165 [18:09] <tibutosaurio> raul hablas español
#1166 [18:09] <Taha> Anyone that can help me here?
#1167 [18:09] <raul> poketo
#1168 [18:09] <raul> i dont know how to spell it though
#1169 [18:09] <raul> but i can read it
#1170 [18:09] * Taha [webchat@cpc116632-seve25-2-0-cust27.13-3.cable.virginm.net] has quit. (Client Quit)
#1171 [18:10] <raul> si
#1172 [18:10] <jackg> I haven;t played minecraft in a short while, maybe a couple of months and i went to log back onto my account and it logged me out, becasue i bought the game so long ago, i have no transaction id, i have forgotten my email but i know my username and password, was wondering if anyone could help me
#1173 [18:11] <tibutosaurio> me puedes ayudar,acabo de comprar lo pero al iniciar el juego no llega a cargarse y se queda pillado al cerrar pone error que el juego ha dejado de funcionar
#1174 [18:11] <tibutosaurio> El juego ha dejado de funcionar
#1175 [18:11] <tibutosaurio> Se ha producido un error inesperado y el juego ha dejado de funcionar. Sentimos las molestias.
#1176 [18:12] <jackg> english?
#1177 [18:12] <tibutosaurio> can you help me, I just bought it but when it starts the game it doesn't load and it gets caught when it closes it makes an error that the game has stopped working
#1178 [18:15] <raul> any one still there
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#1180 [18:16] <josephine> I'm trying to install minecraft java on my macOS mojave and it won't work. It comes with a pop up saying I have to drag it back into applications and try again. But it never works.
#1181 [18:18] * Dr1ppz [webchat@cpe-172-250-114-57.socal.res.rr.com] has joined #minecrafthelp
#1182 [18:18] <Dr1ppz> hi
#1183 [18:19] <vitassa1> hi guys
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#1185 [18:19] <vitassa1> I sent an email to mojang and they didn't answer me, it's been over 1 week :(
#1186 [18:20] <jackg> yeah they take ages
#1187 [18:20] <jackg> once it took over a month for a reply
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#1190 [18:21] <vitassa1> 57/5000
#1191 [18:21] <vitassa1> is that my account was hacked and I wanted to recover :(
#1192 [18:21] <raul> yeah they really do
#1193 [18:21] <raul> dam
#1194 [18:21] <raul> they lagg a lot
#1195 [18:21] <raul> hi vitassa1 and poor u
#1196 [18:21] <raul> im here cause my friend bout an acocount for me and i cant log into it lol
#1197 [18:21] * asdf [~asdf@67.142.113.15] has quit. (Read error: Connection reset by peer)
#1198 [18:22] <vitassa1> i need help
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#1206 [18:35] * magnus [webchat@154.51-175-74.customer.lyse.net] has joined #minecrafthelp
#1207 [18:36] <magnus> i want to migrate my premium account but dont remember my old username or password
#1208 [18:37] * Lionel [webchat@cpe-186-23-166-2.telecentro-reversos.com.ar] has joined #minecrafthelp
#1209 [18:37] <magnus> want to migrate my premium account but dont remember my old username or password
#1210 [18:38] * oborawatabanost [webchat@c-73-166-165-231.hsd1.tx.comcast.net] has joined #minecrafthelp
#1211 [18:38] <magnus> want to migrate my premium account but dont remember my old username or password
#1212 [18:38] <Lionel> yes is that i need help
#1213 [18:38] <magnus> you to?
#1214 [18:38] <Lionel> yes
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#1216 [18:38] <oborawatabanost> so im trying to migrate my account but it seems someone migrated it i havent played in like 6 years
#1217 [18:38] <Kev> hello?
#1218 [18:38] <magnus> want to migrate my premium account but dont remember my old username or password
#1219 [18:39] <Kev> same
#1220 [18:39] <magnus> i fukking need help
#1221 [18:39] <Lionel> want to migrate my premium account but dont remember my old username or password
#1222 [18:39] <magnus> yup
#1223 [18:39] <magnus> legit not getting any help
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#1226 [18:40] <Lionel> hi ?
#1227 [18:41] <magnus> there is no help here
#1228 [18:42] <wallaboo> Hi, we purchased Minecraft via Windows 10 and found out that it is not compatible with Java edition where all our son's friend are playing. We've downloaded and installed Java edition and are able to log in to it with the same account as our Windows 10 login BUT it doesn't show that we've purchased the game. Do we need to separately purchase the Ja
#1229 [18:42] <wallaboo> va version?
#1230 [18:43] <oborawatabanost> minecraft was better before it was sold seems like im not the only who got his account stolen during the migration good luck to everyone in here hope yall manage to get help
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#1235 [18:51] <TheUnknownEnder> Hello, I have an extra button on my mouse, so I changed a keybind to it, and when i closed out of the settings menu, my game crashed. I have tried restarting my game, still crashes
#1236 [18:51] <TheUnknownEnder> Can i reset my keybinds without actually being in the game?
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#1246 [19:15] <badbih> i just bought minecrafton macos but i dont know how to place blocks?
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#1248 [19:17] <armiretron> so my friend had hacks, they where safe i think they where aristois hacks and they worked fine. Then after a day or two his minecraft became laggy. it was a black screen at the start when he started up minecraft and then when he got on it was so laggy he could not play. he has restarted his PC uninstalled and installed minecraft and has deleted the
#1249 [19:17] <armiretron> hacks and everything.
#1250 [19:18] <armiretron> java
#1251 [19:19] <armiretron> can someone please respond
#1252 [19:20] <armiretron> so my friend had hacks, they where safe i think they where aristois hacks and they worked fine. Then after a day or two his minecraft became laggy. it was a black screen at the start when he started up minecraft and then when he got on it was so laggy he could not play. he has restarted his PC uninstalled and installed minecraft and has deleted the
#1253 [19:20] <armiretron> hacks and everything.
#1254 [19:20] <armiretron> so my friend had hacks, they where safe i think they where aristois hacks and they worked fine. Then after a day or two his minecraft became laggy. it was a black screen at the start when he started up minecraft and then when he got on it was so laggy he could not play. he has restarted his PC uninstalled and installed minecraft and has deleted the
#1255 [19:20] <armiretron> hacks and everything.
#1256 [19:20] * Absol kicked armiretron from #minecrafthelp (Reason: rmiretron :Stop spamming)
#1257 [19:21] * ki [webchat@cpe-65-184-218-59.ec.res.rr.com] has joined #minecrafthelp
#1258 [19:21] <ki> hello?
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#1260 [19:31] * Earp12v [webchat@h124.233.88.75.dynamic.ip.windstream.net] has joined #minecrafthelp
#1261 [19:34] <Earp12v> every time i try to login to the minecraft.net website nothing happens at all. It doesnt throw an error code or have any popups it just sit there. Then when i try to login to the launcher it keeps saying invalid password, when i know its right because i have changed recently. The account was created a long time ago, so i have to enter my email not
#1262 [19:34] <Earp12v> my gamertag
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#1264 [19:38] * helpplease [webchat@75-162-220-174.desm.qwest.net] has joined #minecrafthelp
#1265 [19:39] <n7ronnoc_> I’m having trouble with low frames per second
#1266 [19:39] * MomoTheNono [webchat@207.237.47.100] has joined #minecrafthelp
#1267 [19:39] <MomoTheNono> Hey there
#1268 [19:39] <n7ronnoc_> Hello
#1269 [19:39] <MomoTheNono> so when I tried to load minecraft
#1270 [19:40] <MomoTheNono> it says another program
#1271 [19:40] <helpplease> hello for some reason in game every time I try and use my shield or try and make one the shield is invisible and wont actually work. I can still see its health bar, as well as the word Shield when I put my cursor over it but I don't know whats going on.
#1272 [19:40] <helpplease> hello for some reason in game every time I try and use my shield or try and make one the shield is invisible and wont actually work. I can still see its health bar, as well as the word Shield when I put my cursor over it but I don't know whats going on.
#1273 [19:40] * n7ronnoc_ [webchat@027e4588.bb.sky.com] has left #minecrafthelp
#1274 [19:40] <MomoTheNono> is using the file
#1275 [19:40] <MomoTheNono> its says :
#1276 [19:41] * helpplease [webchat@75-162-220-174.desm.qwest.net] has quit. (Client Quit)
#1277 [19:41] <MomoTheNono> Unable to save download
#1278 [19:42] <MomoTheNono> And also says that another program is using the file thats not found
#1279 [19:42] <MomoTheNono> I dont have byte fence
#1280 [19:42] <MomoTheNono> antivirus
#1281 [19:42] <MomoTheNono> but for some reason its showing that
#1282 [19:46] * joaosilvino1 [webchat@bd066b0c.virtua.com.br] has joined #minecrafthelp
#1283 [19:47] <joaosilvino1> so i bought an accoun back in 2012 and i can't access it now
#1284 [19:48] <joaosilvino1> i have the order ID and the transaction ID
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#1287 [19:50] <ashnagarr> Is the only way to get my game added to my mojang account through email if I already have an account migrated somehow?
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#1290 [19:59] <James> I don't see redom code for Minecraft windows 10 can you help me with this problem
#1291 [20:02] <James> I don't receive my code to Minecraft windows 10
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#1295 [20:09] <andresau> Minecraft 1.14.4 crashes on launch - Mac OS 10.13.6
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#1300 [20:19] <Samfort11> I can't get back my email adress because I dont have my transaction ID
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#1303 [20:29] * Parker9697 [webchat@c-67-183-106-35.hsd1.wa.comcast.net] has joined #minecrafthelp
#1304 [20:30] <Parker9697> Hello, I'm having trouble launching my game. It keeps getting stuck on the Mojang loading screen with no apparent issues in the console/log. I've done a fair deal of research at this point, and this forum is what I ended up with. Does anybody know a solution?
#1305 [20:33] * E3 [webchat@05468b69.skybroadband.com] has joined #minecrafthelp
#1306 [20:33] <E3> Hey again
#1307 [20:33] * Toatsmygoats [webchat@cbl-162-252-118-126.vianet.ca] has joined #minecrafthelp
#1308 [20:34] <E3> So I was here three days ago and asked a question and got a great answer
#1309 [20:34] <E3> But I got another question
#1310 [20:35] <Toatsmygoats> hi im trying to recover an account of this username that i used to use a lot as a kid, what can i do? I dont remember the email associated with it or the password, but I could answer some questions associated with the account to identify myself
#1311 [20:35] <E3> So I made a new account and bought minecraft and now I want to change the username but it say I cannot change name for a recently created account so am I right to assume I have to wait 30 days?
#1312 [20:37] <Parker9697> There's a limit on how often you can change your name, and that same limit applies to creating your account. This is done to help slow ban evasion, amongst a myriad of other reasons. It's something from 14-30 days, can't quite remember.
#1313 [20:38] <E3> Cool beans! thanks for the answer
#1314 [20:39] <Parker9697> No problem. Not sure how to help with the other issue, I'm just waiting for an answer of my own. Waiting for mods to see it.
#1315 [20:41] * shan [webchat@47.144.166.137] has joined #minecrafthelp
#1316 [20:43] <shan> When starting minecraft the download crashes. I have uninstalled the fire walls but did not help
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#1318 [20:43] <Taha> Hello?
#1319 [20:43] * TigerDotEXE [webchat@096-059-190-087.res.spectrum.com] has joined #minecrafthelp
#1320 [20:43] <Parker9697> Shan wdym the download crashes? As in it says downloading in log and it just freezes?
#1321 [20:43] <Parker9697> And hello
#1322 [20:44] * Taha [webchat@cpc116632-seve25-2-0-cust27.13-3.cable.virginm.net] has quit. (Client Quit)
#1323 [20:44] <TigerDotEXE> I'm having an issue with models in 1.12, they look all kinds of screwed up
#1324 [20:45] <shan> I try to play it locks up on the mojang then says not responding
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#1326 [20:45] <Parker9697> shan I'm having the same issue, idk how to help. Waiting for a mod.
#1327 [20:45] <Parker9697> TigerDot not sure, I'd wait for a mod
#1328 [20:45] <TigerDotEXE> Alright
#1329 [20:45] <TigerDotEXE> Any here right now?
#1330 [20:45] <Parker9697> Nah I've been here for about 15 minutes. Nothing yet.
#1331 [20:45] <TigerDotEXE> Alright
#1332 [20:46] <shan> latest release is 1.14.4
#1333 [20:46] <TigerDotEXE> Wish mojang wasn't super understaffed and could afford to run a live support team
#1334 [20:46] <Parker9697> This isn't associated with Mojang
#1335 [20:47] <Parker9697> Bottom of the screen: Copyright MinecraftIRC.net 2009-2019. MinecraftIRC.net is not affiliated with Mojang AB or Microsoft.
#1336 [20:47] <TigerDotEXE> I know but ya know what I mean
#1337 [20:47] <Parker9697> Yea ik
#1338 [20:48] <shan> There is no one to contact? I have tried the minecrafthelp and the minecraft irc.net nothing
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#1340 [20:49] <Parker9697> There are people to contact, but as it states above, "Nobody's answering? We are volunteer-run and our helpers have real-life responsbilities as well. Please be patient while waiting, or check back in a few hours."
#1341 [20:49] <Parker9697> Find something else to do while you wait. Leave the tab open and come back to it after a while.
#1342 [20:50] <shan> great thank you for your help
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#1345 [20:55] <littlebender12> I'm not able to login into my legacy minecraft account, which i've been able to for years now and only since this new launcher i've been getting an error saying "If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username." But i've not migrated my account for other reasons so i can't logi
#1346 [20:55] <littlebender12> n with an email. Could anyone give some help on this issue?
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#1351 [21:26] <Hawkeye> HI, I wanted to know if there was any way to log into the mobile version of Minecraft with your Mojang account. I haven’t used Minecraft in forever and all I was prompted with when I opened the app was a window to login with a Microsoft account. And to make things more confusing I still have the Mojang account, so did Microsoft just not merge the t
#1352 [21:26] <Hawkeye> wo?!? Do they want me to pay for a second account, that would be so bogus. Anyways, thanks for the help.
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#1356 [21:33] <pnkjuggalo> i'm having a problem trying to play with my son on the xbox one s and i'm on the pc. when i bought minecraft for the pc i got 2 copies the windows 10 and java edition. i cant play with him on the java edition and my widows 10 has been used i never used it how can i play with my son
#1357 [21:34] * Prathamesh [webchat@cpe-98-26-205-26.triad.res.rr.com] has joined #minecrafthelp
#1358 [21:35] <Prathamesh> so, I have minecraft bedrock edition and I am having graphic issues
#1359 [21:39] * tigerthb [webchat@d199-74-147-38.try.wideopenwest.com] has joined #minecrafthelp
#1360 [21:39] <tigerthb> hello
#1361 [21:40] <tigerthb> everytime I open the Minecraft launcher and press play it says error
#1362 [21:40] <Prathamesh> hey so i just got my minecraft and it is having graphics issues and it is bedrock edition
#1363 [21:41] <Prathamesh> i know I also had the same error while using mc leaks minecraft account
#1364 [21:41] <tigerthb> does anyone know how to fix my issue
#1365 [21:41] <Prathamesh> no
#1366 [21:43] <DaemonUmbra> tigerthb, do you use your real name as your computer username? (Not the cause of your issue, but I'm going to ask for a file that shows paths running through your user folder)
#1367 [21:44] <tigerthb> yes
#1368 [21:44] <DaemonUmbra> Your whole real name or just a first name?
#1369 [21:44] <tigerthb> just first name
#1370 [21:45] <DaemonUmbra> Would you be concerned about sharing a file that had your first name in it?
#1371 [21:45] <tigerthb> no
#1372 [21:46] <DaemonUmbra> ok, what i want you to do is restart your launcher and do nothing else other than re-create the error, then immediately close your launcher and share your launcher_log.txt from your .minecraft folder, please use a site like pastebin to facillitate this
#1373 [21:47] <tigerthb> how do I share the log
#1374 [21:48] <DaemonUmbra> Preferably by uploading it to a text-sharing site like pastebin
#1375 [21:51] <tigerthb> i just tried but it said it was too much
#1376 [21:51] <pnkjuggalo> is there a way to play cross platform, using xbox one s and java
#1377 [21:53] <DaemonUmbra> far as I know Java Edition and Bedrock are not cross-compatible
#1378 [21:53] <tigerthb> is there a specific part i need to paste
#1379 [21:53] <DaemonUmbra> Do you have a GitHub account, tigerthb?
#1380 [21:53] <tigerthb> no
#1381 [21:53] <pnkjuggalo> ugh i own 4 copies and cant play with my son wtf
#1382 [21:53] <DaemonUmbra> 4 copies? Why?
#1383 [21:54] <pnkjuggalo> box cd then had to get the update thats 2
#1384 [21:54] <pnkjuggalo> then i bouht java and got a free windows 10 but its been redeemed so i own 4 copies
#1385 [21:54] <DaemonUmbra> Wait... which version? Because as far as I know you don't need to BUY updates
#1386 [21:55] <DaemonUmbra> Or maybe that predates me
#1387 [21:55] <pnkjuggalo> no the xbox was free to up date
#1388 [21:55] <pnkjuggalo> but still i have 4 different type and cant play them on 1 world
#1389 [21:56] <DaemonUmbra> Bedrock is theoretically cross-platform with other bedrock, except for PS4
#1390 [21:56] <DaemonUmbra> I say "theoretically" because I don't play Bedrock so don't know for sure
#1391 [21:57] <pnkjuggalo> yeah but java is a stand alone right
#1392 [21:58] <DaemonUmbra> Java is cross-platform with java running on any OS :P
#1393 [21:59] <pnkjuggalo> so java to java only lol
#1394 [21:59] <DaemonUmbra> Yeah, but saying it like that sounds more restricted than it actually is
#1395 [22:00] <pnkjuggalo> my son has been asking all day to play with me and java dont work ugh
#1396 [22:00] <DaemonUmbra> He has bedrock and you only have Java?
#1397 [22:00] <pnkjuggalo> yeah on the account info it say the windows 10 was redeemed but i never used it
#1398 [22:02] <pnkjuggalo> i thouht just update and add it but now im stuck like im doin my best dude
#1399 [22:03] * Yotingo [webchat@c-174-52-76-182.hsd1.ut.comcast.net] has joined #minecrafthelp
#1400 [22:03] <DaemonUmbra> You're sure you didn't redeem it and forget about it?
#1401 [22:04] <pnkjuggalo> its been like 2 years but im sure that i didnt use it cause i was like y do i need 2 of the same ame
#1402 [22:04] <pnkjuggalo> and this is the same pc from then
#1403 [22:04] <Yotingo> Hi, I purchased Minecraft in Jan 2011 while it was still in beta and haven't played since. My login info doesn't work on the website and I didn't receive a password reset link. How can I play?
#1404 [22:04] <DaemonUmbra> Try installing Minecraft from the MS Store just in case
#1405 [22:07] <pnkjuggalo> IT SAYS IT WAS ALREADY REEDEMED
#1406 [22:07] <pnkjuggalo> my bad srry about caps
#1407 [22:07] <DaemonUmbra> I don't mean going to any redeem link, just see if you can search for minecraft and have it come up as downloadable
#1408 [22:08] <DaemonUmbra> Yotingo, go to the login page on Minecraft.net, there's a link there to migrate an old account to a new Mojang account
#1409 [22:09] * littlebender12 [webchat@173.225.151.57] has quit. (Quit: webchat.esper.net)
#1410 [22:09] <pnkjuggalo> a free trial 1 sec.
#1411 [22:11] <Yotingo> Sorry, I don't see the migrate old account link. Where about on the site might I find that?
#1412 [22:11] <DaemonUmbra> click "Log In" and it's at the bottom of the credentials window in small text
#1413 [22:12] <Yotingo> Ah, thank you!
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#1416 [22:14] <Yotingo> Hmmm... It said my account was already migrated. I tried requesting another password reset link.
#1417 [22:16] <Yotingo> I believe: "Someone has migrated your Minecraft account to a Mojang account with a different email address"
#1418 [22:16] * Heler [webchat@174-22-247-66.phnx.qwest.net] has joined #minecrafthelp
#1419 [22:16] <DaemonUmbra> Oh... oh dear
#1420 [22:16] <Heler> hello
#1421 [22:17] <DaemonUmbra> Hello
#1422 [22:17] <Heler> could i have some help
#1423 [22:17] <DaemonUmbra> Don't ask to ask, just ask
#1424 [22:18] <DaemonUmbra> (Don't ask for someone to commit to helping you, just throw out your question)
#1425 [22:18] <Heler> When I try to login on minecraft.net and I click the login botton it just turns grey and nothing happens
#1426 [22:19] <DaemonUmbra> How long have you let it sit before stopping it by refreshing the page or anything?
#1427 [22:19] * Hawkeye [webchat@74-5-129-20.crls.centurylink.net] has joined #minecrafthelp
#1428 [22:20] <Heler> About 10 min I let it sit but still nothing happends
#1429 [22:20] <Heler> and i also refresh the page
#1430 [22:20] * Hawkeye [webchat@74-5-129-20.crls.centurylink.net] has quit. (Client Quit)
#1431 [22:21] <DaemonUmbra> This is on minecraft.net, right?
#1432 [22:21] <Heler> Yes
#1433 [22:22] * angelo [webchat@ip-213-127-86-189.ip.prioritytelecom.net] has joined #minecrafthelp
#1434 [22:22] * Dog [webchat@hostpool1-59.miracopa.orbitelcom.com] has joined #minecrafthelp
#1435 [22:22] <Dog> hey
#1436 [22:22] <angelo> hello, i treid tor edeem yhe code for minecraft windows 10, but its not installing and i cant find it in my library either what to do
#1437 [22:22] <DaemonUmbra> Hello
#1438 [22:23] <Dog> Quick thing i forgot my email but know my username and password how can i see what email my account is under.
#1439 [22:23] * shan [webchat@47.144.166.137] has quit. (Quit: webchat.esper.net)
#1440 [22:24] <angelo> hello?
#1441 [22:24] <angelo> any 1 that can help
#1442 [22:24] <Heler> Thats hard
#1443 [22:24] <Heler> So do you have an account that was created after 2012?
#1444 [22:24] <Dog> before
#1445 [22:25] * Yotingo [webchat@c-174-52-76-182.hsd1.ut.comcast.net] has quit. (Quit: webchat.esper.net)
#1446 [22:25] <angelo> #minecrafthelp hello
#1447 [22:25] <Heler> Do you have a tranaction id?
#1448 [22:25] * Joe117 [webchat@47-42-131-73.dhcp.unas.mo.charter.com] has joined #minecrafthelp
#1449 [22:25] <Dog> nope
#1450 [22:25] * angelo [webchat@ip-213-127-86-189.ip.prioritytelecom.net] has quit. (Client Quit)
#1451 [22:26] <Dog> or at least i think not
#1452 [22:26] <pnkjuggalo> hey daemon it says buy 10 to use realms
#1453 [22:26] <DaemonUmbra> (Love it when people only wait 2 minutes to get an answer, then sod off)
#1454 [22:26] <Heler> Maybe someone else will be able to assist you
#1455 [22:26] * angeloxpain [webchat@ip-213-127-86-189.ip.prioritytelecom.net] has joined #minecrafthelp
#1456 [22:26] <angeloxpain> hello!
#1457 [22:26] <DaemonUmbra> Hello
#1458 [22:26] <Dog> thanks guy
#1459 [22:26] <Joe117> I just bought java eddition but when I run the launcher I can not login and get an error stating incorrect username or password
#1460 [22:27] <Heler> O no
#1461 [22:27] * Dog [webchat@hostpool1-59.miracopa.orbitelcom.com] has quit. (Client Quit)
#1462 [22:27] <Heler> To many people
#1463 [22:27] <angeloxpain> i redeem the code for the windows 10 version
#1464 [22:27] <pnkjuggalo> srry man just got back
#1465 [22:27] <TigerDotEXE> Any mods on at all at the moment?
#1466 [22:27] <angeloxpain> but i can't find it anywhere
#1467 [22:28] <DaemonUmbra> I hear the actual support team is hoorendously backlogged
#1468 [22:28] <TigerDotEXE> It is quite badly
#1469 [22:28] <TigerDotEXE> Lots of issues regarding logins with java edition
#1470 [22:28] <TigerDotEXE> Sent an email a few weeks ago and still no reply, so I came here
#1471 [22:28] <angeloxpain> can any one see my text
#1472 [22:28] <TigerDotEXE> Yes
#1473 [22:29] <pnkjuggalo> yeah think the sopport was baked till july 13
#1474 [22:29] <angeloxpain> so can any1 help me?
#1475 [22:29] <DaemonUmbra> angelo, we can see your text, we just don't think we'll be able to help you to the extent that you want
#1476 [22:29] <DaemonUmbra> Where are you looking for Minecraft?
#1477 [22:30] <angeloxpain> i mean i redeem the code checked the windows store if it was there
#1478 [22:30] <angeloxpain> nothing was there
#1479 [22:30] <DaemonUmbra> Where in the store?
#1480 [22:30] <angeloxpain> library
#1481 [22:30] <angeloxpain> sorry for bad english
#1482 [22:31] <DaemonUmbra> You made sure it was YOUR MS account that was logged in when you redeemed the code, right?
#1483 [22:31] <angeloxpain> ya i logged it on mojang redeemed the code it send me to a new page a nothing happened
#1484 [22:32] <angeloxpain> couldnt install only get a free version for 7 days or sum
#1485 [22:32] <DaemonUmbra> When you click the redeem button it sends you to MS's auth system iirc
#1486 [22:33] * R4G1CH [webchat@dynamicip-94-180-96-45.pppoe.nsk.ertelecom.ru] has joined #minecrafthelp
#1487 [22:33] <DaemonUmbra> It should send you to MS's redeem page and give you confirmation or rejection text
#1488 [22:33] <angeloxpain> i triy to redeem it again but it just says that i already redeemed it
#1489 [22:33] <angeloxpain> nope nothing happened
#1490 [22:34] <Joe117> My login credentials are all correct but it still wont let me log in, does anyone know of a fix for this?
#1491 [22:34] <DaemonUmbra> angelo, is this the page you're looking at? account.mojang.com
#1492 [22:35] <R4G1CH> Hi, guys. Can't log in just after buying the game. This problem shows up only in Minecraft Launcher. Have somebody meet such problem?
#1493 [22:35] <angeloxpain> let me check daemon
#1494 [22:35] <Joe117> I have the same issue R4
#1495 [22:35] <angeloxpain> yes daemon
#1496 [22:35] <DaemonUmbra> A lot of people are having issues with Java Edition authentication, Mojang's own support team is swamped
#1497 [22:35] <angeloxpain> thats the site i used
#1498 [22:36] <DaemonUmbra> On that site does it show a date under the "Claimed" heading?
#1499 [22:36] <DaemonUmbra> Refresh the page to make sure it's up to date
#1500 [22:36] <angeloxpain> let me check
#1501 [22:37] <angeloxpain> lol fun fact its says 7/5/2019
#1502 [22:37] <angeloxpain> but i just redeemed it xD
#1503 [22:37] <DaemonUmbra> :/
#1504 [22:38] <angeloxpain> i literally just redeemed it
#1505 [22:38] <angeloxpain> this game is sucks atm tho
#1506 [22:40] <angeloxpain> so what to do?
#1507 [22:40] * TigerDotEXE [webchat@096-059-190-087.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#1508 [22:40] * harble [webchat@c-73-240-7-61.hsd1.wa.comcast.net] has joined #minecrafthelp
#1509 [22:40] <harble> hello?
#1510 [22:40] <DaemonUmbra> Hello
#1511 [22:41] <DaemonUmbra> angelo I'm not sure there's much we can do for you, sorry to say
#1512 [22:41] <harble> oh
#1513 [22:41] * harble [webchat@c-73-240-7-61.hsd1.wa.comcast.net] has quit. (Client Quit)
#1514 [22:41] <DaemonUmbra> harble I wasn't talking to you...
#1515 [22:42] <angeloxpain> okay lol
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#1520 [22:44] * pkfreak01 [webchat@pool-74-97-24-161.prvdri.fios.verizon.net] has joined #minecrafthelp
#1521 [22:44] <pkfreak01> hello
#1522 [22:44] * soleil [webchat@softbank126125125172.bbtec.net] has joined #minecrafthelp
#1523 [22:45] <pkfreak01> can anyone help me i am experiencing difficulties downloading
#1524 [22:45] <pkfreak01> hello
#1525 [22:45] <pkfreak01> are there any administrators who can help
#1526 [22:46] * soleil [webchat@softbank126125125172.bbtec.net] has quit. (Client Quit)
#1527 [22:46] <pkfreak01> hello
#1528 [22:46] * kane [webchat@139.28.216.178] has joined #minecrafthelp
#1529 [22:46] <pkfreak01> is anyone there
#1530 [22:46] <kane> hi
#1531 [22:46] <pkfreak01> hey kane
#1532 [22:46] <pkfreak01> can you help me
#1533 [22:46] * kane is now known as Guest72512
#1534 [22:47] <pkfreak01> hello
#1535 [22:47] <Guest72512> my minecraft launcher keeps on chrashing when i try to play
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#1537 [22:51] * Mooms [webchat@n114-74-5-46.sbr2.nsw.optusnet.com.au] has joined #minecrafthelp
#1538 [22:51] <Mooms> Hello, for the last month or so, my minecraft has struggled to launch past the base launcher. I have tried to uninstall and reinstall the entire folder yet there still seems to be something preventing the game from running smoothly. When Minecraft does launch and load, I am only rarely able to load into a realm and trying to change resource packs o
#1539 [22:51] <Mooms> r settings causes the game to crash. If I am able to connect to a realm or single player game, it is smooth and free from hassle, yet trying to reconnect causes the game to once again crash. I have manually crashed the game to receive a crash report and also have multiple crash logs in my .minecraft folder
#1540 [22:54] <Fred> hi
#1541 [22:54] <Fred> can someone help with this..
#1542 [22:54] <Fred> Can someone tell me how to change the birthdate on a Mojang account? I need to change the birthdate from my child to my birthdate so he has the ability to chat and play multiplayer. Thanks.
#1543 [22:58] * Fred [webchat@ool-18bb98e0.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#1544 [23:01] * bildramer [~bildramer@2a02:587:5419:b200:b8d2:cc12:e99d:3dc5] has quit. (Read error: Connection reset by peer)
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#1546 [23:05] * Adriel0612 [webchat@c911531a.virtua.com.br] has joined #minecrafthelp
#1547 [23:05] <Adriel0612> hi
#1548 [23:05] <Adriel0612> can someone help me?!?
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#1551 [23:18] <JeanieG> Someone help! I am getting 'Error! Unable to start game.' in my launcher
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#1554 [23:37] * _Kotoone_ [webchat@adse17.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#1555 [23:39] <_Kotoone_> So hello. I have kinda weird issue for me: "The game crashed whilst rendering entity in world
#1556 [23:39] <_Kotoone_> Error: java.lang.NullPointerException: Rendering entity in world" that is the text which i saw after game crushed when i was on hypixel server, and that started 15 minutes ago only on this server