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#2 [00:20] * XIZW [webchat@S01065c7695f51d2f.ed.shawcable.net] has joined #minecrafthelp
#3 [00:21] <XIZW> When i try and log into minecraft java edition, it says that i should use my email if i've created my accound after 2012. Which i did becasue i got it in 2014, but it says the same thing.
#4 [00:23] * Caleb [webchat@cpe-124-191-230-244.sfui-cr-101.cha.qld.bigpond.net.au] has joined #minecrafthelp
#5 [00:23] <Caleb> Other
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#8 [00:43] <Keyo> Hey. Is anyone able to help me out with a logistical issue?
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#17 [01:37] * SkeWed_2K [webchat@118.32.132.218] has joined #minecrafthelp
#18 [01:37] <SkeWed_2K> hi
#19 [01:38] <SkeWed_2K> There is no response when logging in from the homepage. If you log in through Launcher, you will see Invalid email or password.
#20 [01:40] <SkeWed_2K> Invalid email or password
#21 [01:40] <SkeWed_2K> 계정을 2012년 11월 이후에 만들었거나 이미 계정을 이전했다면 이메일을 쓰세요. 위에 해당하지 않는다면 사용자명을 쓰세요.
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#24 [01:43] <SkeWed_2K> Invalid email or password
#25 [01:43] <SkeWed_2K> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#26 [01:47] * Peppi [webchat@cpe-110-150-49-5.nb08.nsw.asp.telstra.net] has joined #minecrafthelp
#27 [01:47] <Peppi> why does it say my username/password are wrong on java but can log in on website?
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#33 [02:07] * tamir [webchat@bzq-109-66-42-243.red.bezeqint.net] has joined #minecrafthelp
#34 [02:07] <tamir> hello
#35 [02:08] * freezerbine [webchat@ppp114-108.static.internode.on.net] has joined #minecrafthelp
#36 [02:09] <freezerbine> hi
#37 [02:09] <tamir> I just created a new account on Minecraft and bought the game,
#38 [02:09] <tamir> since then I haven't being able to log in to my account in the Minecraft website and in the launcher although in Mojang website im able to log in.
#39 [02:09] <tamir> i tried to log in to my account from another computer and succeeded.
#40 [02:09] <tamir> does some one know what is the problem and how to solve it
#41 [02:09] <freezerbine> what does it say when you try log in
#42 [02:10] <tamir> in the website it doesn't say noting just not log in
#43 [02:11] <tamir> in the launcher it says Invalid email or password freezerbine
#44 [02:12] <freezerbine> but you can log in on minecraft website?
#45 [02:12] <tamir> I cant log in to MC website
#46 [02:12] <tamir> but I cant to Mojang website
#47 [02:13] <tamir> can*
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#52 [02:52] * Diana [webchat@200.46.4.63] has joined #minecrafthelp
#53 [02:54] <Diana> I bought the wrong version of minecraft, any help¡¿?
#54 [02:54] <Greymagic27> ??> Diana account/refund
#55 [02:54] <Mightyena> Diana: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#56 [02:55] <Diana> i can change the version, i want windows 10 for crossplay
#57 [02:56] <Greymagic27> Diana, If you'd like a refund you need to email mojang. Or, you can go straight ahead with buying the other version
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#59 [03:03] * tivonor [webchat@c-98-211-0-144.hsd1.tn.comcast.net] has joined #minecrafthelp
#60 [03:06] <tivonor> is there a known glitch, bug or workaround for 1.14.4 vanilla servers having lag every 5-ish minutes?
#61 [03:06] * Adam [webchat@cpe-121-213-175-119.qb01.qld.asp.telstra.net] has joined #minecrafthelp
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#63 [03:07] <Adam> Hello?
#64 [03:07] * asdf [~asdf@2001:5b0:2806:adb8:a3d:88ff:fe46:fb3d] has joined #minecrafthelp
#65 [03:07] * compak [webchat@78-72-1-214-no190.tbcn.telia.com] has joined #minecrafthelp
#66 [03:07] * Adam is now known as Guest38241
#67 [03:07] <Guest38241> HELLO
#68 [03:07] <Guest38241> i need help
#69 [03:07] <compak> hello. i made an account way back. before email where implemented. i have now forgot my password. how do i correct this
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#71 [03:08] * Guest38241 [webchat@cpe-121-213-175-119.qb01.qld.asp.telstra.net] has quit. (Client Quit)
#72 [03:10] <Greymagic27> tivonor, Hi. This may be what you're looking for: https://bugs.mojang.com/browse/MC-132135
#73 [03:11] <tivonor> thanks Greymagic27 ill look at that
#74 [03:17] * tamir [webchat@bzq-109-66-42-243.red.bezeqint.net] has joined #minecrafthelp
#75 [03:17] * Lord_of_Life [~Lord@77.28.170.21] has quit. (Ping timeout: 190 seconds)
#76 [03:17] <tamir> I just created a new account on Minecraft and bought the game,
#77 [03:17] <tamir> since then I haven't being able to log in to my account in the Minecraft website and in the launcher although in Mojang website im able to log in.
#78 [03:17] <tamir> i tried to log in to my account from another computer and succeeded.
#79 [03:17] <tamir> does some one know what is the problem and how to solve it ?
#80 [03:19] * Lord_of_Life [~Lord@77.28.167.225] has joined #minecrafthelp
#81 [03:27] <Greymagic27> tamir, Hey. This issue is most commonly caused by incompatible programs on your PC. Let's make sure you don't have any programs known to cause an issue with minecraft. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#82 [03:27] <Greymagic27> ??> tamir tools/hjt
#83 [03:27] <Mightyena> tamir: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#84 [03:27] <Mightyena> tamir: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#85 [03:29] <tivonor> tamir when you succeeded in logging in on another computer, was that in the launcher? or on a website?
#86 [03:29] <tamir> ok im doing it right now Mightyena Greymagic27
#87 [03:29] <tamir> website tivonor
#88 [03:32] <tivonor> i believe that it may be a problem with your internet "cache"
#89 [03:32] <Greymagic27> tivonor, Possibly. But in most cases it's software related
#90 [03:34] <tamir> hey Greymagic27 why does it show on your profile that your a bot
#91 [03:34] <tivonor> clearing your browser history, or disabling addons/extensions/blockers may resolve the issue. or even try logging in "incognito" or "privacy mode"
#92 [03:35] <Greymagic27> tamir, I'm not a bot, where does it say that?
#93 [03:35] <tivonor> Not Greymagic27... Mightyena
#94 [03:35] <Greymagic27> Mightyena is a bot :P
#95 [03:36] <Greymagic27> We use bots such as Mightyena to send blocks of text quickly and easily
#96 [03:36] * asdf [~asdf@2001:5b0:2806:adb8:a3d:88ff:fe46:fb3d] has quit. (Read error: Connection reset by peer)
#97 [03:36] <tamir> well its actually working on incognito
#98 [03:36] <tamir> on the website
#99 [03:36] * asdf [~asdf@2001:5b0:2806:adb8:a3d:88ff:fe46:fb3d] has joined #minecrafthelp
#100 [03:37] <tivonor> clear browsing history and close ALL or your tabs, and when you reopen it should work without incognito.
#101 [03:37] <tivonor> chrome has a habbit of holding onto old or bad data in an effort to load pages faster.
#102 [03:37] <tamir> why do you need bots to send messages ? its look fishy to me
#103 [03:37] * lior [webchat@IGLD-84-229-18-117.inter.net.il] has joined #minecrafthelp
#104 [03:37] <lior> I try to log in to my account and as soon as I click LOG IN nothing happens. I stay on the same LOG IN screen and go nowhere. On other computers it does come in as normal. Thanks
#105 [03:38] <tamir> will do tivonor
#106 [03:38] <Greymagic27> tamir, Because if I send a big block of text like that I'll be kicked
#107 [03:38] <Greymagic27> ??> lior tools/hjt
#108 [03:38] <Mightyena> lior: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#109 [03:38] <Mightyena> lior: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#110 [03:38] <Andrio> Because the bots are better at speaking than I am.
#111 [03:39] <tamir> Greymagic27ok it makes sense
#112 [03:39] <Greymagic27> tamir, Have you got the hijackthis log?
#113 [03:43] <lior> https://paste.ubuntu.com/p/qCG4KBCXT4/
#114 [03:43] <Greymagic27> ??> lior win/hosts/edit
#115 [03:43] <Mightyena> lior: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#116 [03:43] <Mightyena> lior: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#117 [03:43] <Greymagic27> lior, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#118 [03:46] <tamir> Greymagic27 its all working right now ty for your help
#119 [03:47] <Greymagic27> tamir, You're welcome. I'm still concerned that there may be something on your PC that would cause the issue
#120 [03:47] <Greymagic27> As it's already fixed you don't need to do this, but if you could still follow the steps for 'hijackthis' that would be great
#121 [03:47] * asdf [~asdf@2001:5b0:2806:adb8:a3d:88ff:fe46:fb3d] has quit. (Read error: Connection reset by peer)
#122 [03:47] * asdf [~asdf@2001:5b0:2806:adb8:a3d:88ff:fe46:fb3d] has joined #minecrafthelp
#123 [03:47] <tamir> will do
#124 [03:49] * ButtonSmasher_ [webchat@82-74-250-120.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#125 [03:49] <ButtonSmasher_> Hello
#126 [03:49] * tamir [webchat@bzq-109-66-42-243.red.bezeqint.net] has quit. (Quit: webchat.esper.net)
#127 [03:50] <Greymagic27> ButtonSmasher_, Hey. How can we help?
#128 [03:50] <ButtonSmasher_> I don't know if you guys can help with some issues for server. But what i've noticed is that my server has a very low tickrate the moment people start loading in chunks
#129 [03:50] <Greymagic27> ButtonSmasher_, https://bugs.mojang.com/browse/MC-132135
#130 [03:51] <ButtonSmasher_> Yeah i have the problem with most of them. People die because Elytra's don't fold out or whatever.
#131 [03:51] <ButtonSmasher_> But also Mobs are lagging
#132 [03:52] <ButtonSmasher_> They constantly a chugging and the server gives a constant warning it's overloading itself
#133 [03:52] <ButtonSmasher_> I've seen it happen once or twice on servers like 1.8 to 1.12
#134 [03:52] <ButtonSmasher_> But this is constantly
#135 [03:52] <Greymagic27> I'm afraid I can only hand you the bug report. My server knowledge is limited to say the least
#136 [03:55] <lior> I did it
#137 [03:56] * gluon [webchat@dslb-002-205-153-190.002.205.pools.vodafone-ip.de] has joined #minecrafthelp
#138 [03:56] <gluon> hey hey, anyone here?
#139 [03:56] <Greymagic27> gluon, Yep :) How can we help?
#140 [03:56] * tivonor [webchat@c-98-211-0-144.hsd1.tn.comcast.net] has quit. (Quit: webchat.esper.net)
#141 [03:56] <Greymagic27> lior, Great. Make sure to change your password then log into minecraft
#142 [03:56] <gluon> oh nice, hey grey =)
#143 [03:57] <lior> It did not work
#144 [03:57] <lior> <Greymagic27>
#145 [03:58] <gluon> ive got the following problem: i have a minecraft 1.14.4 vanilla server, ist all fine but aquatic mobs do not spawn, such as fish and dolphins, any solutions?
#146 [03:58] <Greymagic27> lior, Could you send another hijackthis log?
#147 [03:58] <lior> @Mightyena what to do next?
#148 [03:58] <Greymagic27> gluon, https://bugs.mojang.com/browse/MC-148613
#149 [03:58] <Greymagic27> ??> lior tools/hjt
#150 [03:58] <Mightyena> lior: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#151 [03:58] <Mightyena> lior: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#152 [03:59] <gluon> Greymagic27 that didnt fix it :(
#153 [03:59] <gluon> Greymagic27 just installed the ocean_reviver.zip
#154 [04:00] <gluon> Greymagic27 also reloaded/restartet the server after that
#155 [04:01] <gluon> Greymagic27 any other solution?
#156 [04:01] <Greymagic27> gluon, Put a note on the bug report stating that you still get the issue
#157 [04:02] <lior> Mightyena https://paste.ubuntu.com/p/jSJ6TCgSMd/
#158 [04:03] <Greymagic27> lior, All the entries are still in your hosts file. Please follow these steps again, reading each line carefully:
#159 [04:03] <Greymagic27> ??> lior win/hosts/edit
#160 [04:03] <Mightyena> lior: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#161 [04:03] <Mightyena> lior: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#162 [04:03] <Greymagic27> lior, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#163 [04:04] <gluon> Greymagic27 okay :( thank u
#164 [04:10] <lior> Thanks it works
#165 [04:10] <Greymagic27> lior, Make sure to change your password if you've not already. By using MCLeaks you've given other people using the tool a way to access your account
#166 [04:11] <lior> Greymagic27 It works. Thank you
#167 [04:20] * Jim [webchat@n114-74-45-69.sbr2.nsw.optusnet.com.au] has joined #minecrafthelp
#168 [04:22] <Jim> Minecraft realms is unplayable extreme lag
#169 [04:35] * epsiring [webchat@host-95-192-147-229.mobileonline.telia.com] has joined #minecrafthelp
#170 [04:35] <epsiring> anyone here who actually knows something about minecraft?
#171 [04:36] <epsiring> well fuck
#172 [04:36] <Absol> epsiring: Please keep it civil
#173 [04:42] * theflatcat [webchat@124.182.15.229] has joined #minecrafthelp
#174 [04:42] <theflatcat> hi, my game crashes whenever i boot up a world
#175 [04:42] <Greymagic27> ??> theflatcat launcher/log-txt
#176 [04:42] <Mightyena> theflatcat: We need to see your full launcher log, which is created in the game directory.
#177 [04:42] <Mightyena> theflatcat: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#178 [04:43] <theflatcat> https://paste.ubuntu.com/p/y3dXcDTJFb/
#179 [04:44] * LPMG [webchat@p4FF794DD.dip0.t-ipconnect.de] has joined #minecrafthelp
#180 [04:45] <LPMG> Hiya! Everything worked well yesterday, but now MC crashes when opening a world! https://pastebin.com/7fR4M7yT
#181 [04:45] <theflatcat> oof
#182 [04:46] <LPMG> Hope someone could look into the report :)
#183 [04:46] <theflatcat> yeah, mines currently being looked at so you might have to wait a bit
#184 [04:47] <LPMG> same error? :) thanks, ill do that!
#185 [04:47] <Greymagic27> LPMG, Hi. How much RAM does your PC have?
#186 [04:47] <Greymagic27> ??> theflatcat win/dxdiag/manual
#187 [04:47] <Mightyena> theflatcat: Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.
#188 [04:47] <Mightyena> theflatcat: Open the file you just saved, and copy the contents. Paste them on https://paste.ubuntu.com/ and click Submit. Then, copy the link in your browser's address bar and paste it back here.
#189 [04:48] <theflatcat> https://paste.ubuntu.com/p/Zy5GYBvHYv/
#190 [04:48] <Greymagic27> ??> theflatcat oem/hp/product-number
#191 [04:48] <Mightyena> theflatcat: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#192 [04:48] <Mightyena> theflatcat: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#193 [04:48] * Rakkae [webchat@5-231-156-170.ktk-ip.de] has joined #minecrafthelp
#194 [04:48] <Rakkae> hello
#195 [04:48] <LPMG> 16GB Ram. It said "OutOfMemory Error" at 2GB allocatedram so i assigned 8GB to it but still doesnt work
#196 [04:49] <Greymagic27> LPMG, Does this happen with all worlds?
#197 [04:49] <theflatcat> LOK18PA#ABG
#198 [04:49] <Greymagic27> Rakkae, Hey. How can we help?
#199 [04:49] <LPMG> Nope. Just my favorite world ^^
#200 [04:49] <Greymagic27> theflatcat, Thanks. One moment
#201 [04:51] <Greymagic27> theflatcat, Download and install this driver: https://downloadcenter.intel.com/download/28798/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81497
#202 [04:51] * compak [webchat@78-72-1-214-no190.tbcn.telia.com] has joined #minecrafthelp
#203 [04:52] <compak> hello. i cant login to minecraft.net, anyone here that can help me?
#204 [04:52] <Greymagic27> compak, Hey. What happens when you try?
#205 [04:52] <Rakkae> Greymagic27 cant login with my internet
#206 [04:52] * asdf [~asdf@2001:5b0:2806:adb8:a3d:88ff:fe46:fb3d] has quit. (Read error: Connection reset by peer)
#207 [04:52] <compak> well nothing. i can login on my phone and my macbook. but not my pc
#208 [04:53] <Greymagic27> compak, Let's make sure nothing on your PC is blocking your login to minecraft. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#209 [04:53] <Greymagic27> ??> compak tools/hjt
#210 [04:53] <Mightyena> compak: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#211 [04:53] <Mightyena> compak: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#212 [04:53] * asdf [~asdf@2001:5b0:2806:adb8:a3d:88ff:fe46:fb3d] has joined #minecrafthelp
#213 [04:53] <Greymagic27> Rakkae, What does it say when you try?
#214 [04:53] <Rakkae> incorrect password or username. on my friends internet it works fine.
#215 [04:54] <Greymagic27> Rakkae, Please follow the steps Mightyena posted above for 'hijackthis'
#216 [04:54] * lior [webchat@IGLD-84-229-18-117.inter.net.il] has quit. (Quit: webchat.esper.net)
#217 [04:54] * JackSmith [webchat@87-59-207-122-dynamic.dk.customer.tdc.net] has joined #minecrafthelp
#218 [04:54] <Rakkae> i did this for greyvulpine and he found nothing
#219 [04:54] <Rakkae> i never went to MCleaks if you wanna find that out
#220 [04:54] <Greymagic27> Rakkae, I'd still like an updated log, it's unlikely, but possible he missed something
#221 [04:55] <JackSmith> So I just got the game and I am default Alex. I wanna be default Steve, how do I change that?
#222 [04:55] <Rakkae> alright then
#223 [04:56] <compak> https://paste.ubuntu.com/p/HfP9FmXPHQ/
#224 [04:56] <compak> here u go =)
#225 [04:57] <Rakkae> https://paste.ubuntu.com/p/YwdVCR24m3/
#226 [04:57] <Greymagic27> ??> compak win/hosts/edit
#227 [04:57] <Mightyena> compak: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#228 [04:57] <Mightyena> compak: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#229 [04:57] <Greymagic27> compak, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#230 [04:57] <Greymagic27> Rakkae, Uninstall avira
#231 [04:58] <Rakkae> u sure? :D
#232 [04:58] * NicoKung12354 [webchat@ppp-223-24-158-17.revip6.asianet.co.th] has joined #minecrafthelp
#233 [04:58] <LPMG> lol
#234 [04:58] <NicoKung12354> Hello?
#235 [04:58] <NicoKung12354> You Can Help Me?
#236 [04:58] <Greymagic27> Rakkae, Yep. It's known to cause issues with minecraft
#237 [04:58] <Rakkae> with what antivir i go instead
#238 [04:58] <Greymagic27> JackSmith, Go here: https://my.minecraft.net/en-us/profile/skin and change it to 'classic'
#239 [04:59] <NicoKung12354> i can login my accout
#240 [04:59] <NicoKung12354> plz help me
#241 [04:59] <Greymagic27> Rakkae, Windows defender should be enough, but if you do want one I'd go with Malwarebytes
#242 [04:59] <Greymagic27> NicoKung12354, You can login to your account?
#243 [04:59] <JackSmith> I've changed to classic and I am still ALex
#244 [04:59] <NicoKung12354> nope
#245 [04:59] <NicoKung12354> i can login my accoyt
#246 [04:59] <NicoKung12354> help meeee
#247 [04:59] <NicoKung12354> Invalid email or password
#248 [04:59] <NicoKung12354> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#249 [05:00] <LPMG> "java.lang.OutOfMemoryError: Java heap space" increasing allocated RAM doesn´t work. Any other idea? It only happnes when loading a specific world.
#250 [05:00] <NicoKung12354> Plz help me minecrfthelp
#251 [05:00] <Greymagic27> JackSmith, This should be the default steve skin: https://minecraft.novaskin.me/skin/1079043077/Original-Steve
#252 [05:00] <Greymagic27> ??> NicoKung12354 tools/hjt
#253 [05:00] <Mightyena> NicoKung12354: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#254 [05:00] <Mightyena> NicoKung12354: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#255 [05:00] <Andrio> ??> LPMG launcher/crash-log
#256 [05:00] <Mightyena> LPMG: We need to see your crash log, which is created after a crash.
#257 [05:00] <Mightyena> LPMG: Open your .minecraft folder (ask us how to get there if you don't know) then open the crash-reports folder found there. Then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#258 [05:01] <compak> should i just remove the word "mojang" or the whole sentence before and after mojang?=
#259 [05:01] <Greymagic27> compak, The whole thing. Including the numbers
#260 [05:01] <NicoKung12354> help me
#261 [05:01] <LPMG> Heres the link again :) https://pastebin.com/7fR4M7yT
#262 [05:01] <NicoKung12354> to login my minecraft accout
#263 [05:01] <Greymagic27> ??> NicoKung12354 tools/hjt
#264 [05:01] <Mightyena> NicoKung12354: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#265 [05:01] <Mightyena> NicoKung12354: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#266 [05:02] <NicoKung12354> i download and open
#267 [05:02] <NicoKung12354> it is notworking
#268 [05:02] <compak> i have changed the password. should i try to login now?
#269 [05:02] <compak> or restart computer first?
#270 [05:02] <JackSmith> Thanks
#271 [05:03] <Greymagic27> NicoKung12354, Please follow the steps Mightyena sent.
#272 [05:03] <Greymagic27> compak, Try the game.
#273 [05:03] <NicoKung12354> k
#274 [05:04] * JackSmith [webchat@87-59-207-122-dynamic.dk.customer.tdc.net] has quit. (Quit: webchat.esper.net)
#275 [05:04] <compak> omfg
#276 [05:04] <NicoKung12354> how??
#277 [05:04] <compak> it worked
#278 [05:04] <Greymagic27> ??> NicoKung12354 scold/directions/!
#279 [05:04] <Mightyena> NicoKung12354: If you can't understand the directions, find someone who can to help you.
#280 [05:05] <NicoKung12354> https://paste.ubuntu.com/p/2FC9YRvTtN/
#281 [05:05] <Greymagic27> NicoKung12354, Uninstall hamachi then follow these steps:
#282 [05:05] <compak> btw. can you help me with an old minecraft account? that i had bought the game but forgot the password =)
#283 [05:05] <Greymagic27> ??> NicoKung12354 av/mcafee/uninstall
#284 [05:05] <Mightyena> NicoKung12354: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#285 [05:05] <Greymagic27> compak, Do you still have access to the email you used for the account?
#286 [05:06] <NicoKung12354> why i can's uninstall hamachi and antivirus
#287 [05:06] <Greymagic27> NicoKung12354, Because mcafee is a terrible AV and hamachi is a VPN and known to cause issues
#288 [05:06] <NicoKung12354> k
#289 [05:06] * Rakkae [webchat@5-231-156-170.ktk-ip.de] has joined #minecrafthelp
#290 [05:07] <Rakkae> it still doesnt work
#291 [05:07] <compak> the thing is. when i look at my old email. it says that i have migrated the account. but i cant remember doing that. either way! i tried resetting password to that email and nothing happened. then i tried register a account that email and i could. that means that it wasnt migraTED to that email. probly got hacked or something then
#292 [05:07] <Greymagic27> Rakkae, Who's your ISP and what country are you located in?
#293 [05:07] <Greymagic27> compak, Have you emailed mojang support?
#294 [05:07] <NicoKung12354> i uninstall hamachi
#295 [05:07] <Rakkae> Kevag Telekom Germany
#296 [05:08] <Greymagic27> Rakkae, Give your ISP a contact. They may be blocking the login servers
#297 [05:08] <compak> well i have. ill have to wait i guess. if i buy minecraft now! and then get my old account back with minecraft. will i be refunded ?
#298 [05:08] <NicoKung12354> you can give my password back??
#299 [05:08] * shifted [webchat@69.46.179.58.sta.dodo.net.au] has joined #minecrafthelp
#300 [05:09] * asdf [~asdf@2001:5b0:2806:adb8:a3d:88ff:fe46:fb3d] has quit. (Read error: Connection reset by peer)
#301 [05:09] <Greymagic27> compak, I don't expect so, I'd wait for a reply as they may be able to give you access to your account again
#302 [05:09] * asdf [~asdf@67.142.113.15] has joined #minecrafthelp
#303 [05:09] * shifted [webchat@69.46.179.58.sta.dodo.net.au] has quit. (Client Quit)
#304 [05:09] <Rakkae> that would be the only game that gets blocked in my entire life
#305 [05:10] * NicoKung12354 [webchat@ppp-223-24-158-17.revip6.asianet.co.th] has joined #minecrafthelp
#306 [05:10] <NicoKung12354> im back
#307 [05:10] <NicoKung12354> i remove antivirus
#308 [05:10] <Greymagic27> NicoKung12354, Please try to login now
#309 [05:10] <NicoKung12354> yes i try
#310 [05:10] <Rakkae> i cant even login to the minecraft.net website. theres no error message, its just like that the login button has no function
#311 [05:11] <NicoKung12354> and it fall
#312 [05:11] <Greymagic27> ??> NicoKung12354 account/send-email
#313 [05:11] <Mightyena> NicoKung12354: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#314 [05:11] <Mightyena> NicoKung12354: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#315 [05:11] <Greymagic27> Rakkae, That is consistent with an ISP blocking the login.
#316 [05:11] <Rakkae> how can i find out then
#317 [05:11] <Rakkae> dont even know what to tell them on the phone
#318 [05:12] <NicoKung12354> i can's Get transaction id
#319 [05:12] <Greymagic27> ??> NicoKung12354 account/trans-id
#320 [05:12] <Mightyena> NicoKung12354: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#321 [05:12] <NicoKung12354> i can's login
#322 [05:12] <NicoKung12354> and im forgot
#323 [05:12] <Greymagic27> Rakkae, I'd ask them about minecraft and if they're blocking any connections
#324 [05:12] <LPMG> if the ISP blocks it wouldnt a VPn work?
#325 [05:12] <Rakkae> can i make a port release or something like that?
#326 [05:12] <NicoKung12354> help me
#327 [05:12] <Greymagic27> Rakkae, Oh one moment.
#328 [05:12] <NicoKung12354> i need yoi
#329 [05:12] <NicoKung12354> hrlp me
#330 [05:12] <Greymagic27> Rakkae, Your ISP is one we currently know to be renting IP's from a 3rd party. Either ask your ISP to give you a non-rented IP, or have your ISP contact Mojang about getting their rented ISP's unblocked.
#331 [05:12] <Greymagic27> NicoKung12354, Email mojang.
#332 [05:12] <NicoKung12354> i can live wit out miencraft
#333 [05:13] <NicoKung12354> he2elp mer
#334 [05:13] <Greymagic27> NicoKung12354, Email mojang.
#335 [05:13] <NicoKung12354> yes
#336 [05:13] <NicoKung12354> i sead
#337 [05:14] <Rakkae> Greymagic27 oh nice to know that. thank you
#338 [05:15] <NicoKung12354> i sead
#339 [05:15] <Greymagic27> NicoKung12354, Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#340 [05:15] <theflatcat> it says the driver isnt validated for the computer
#341 [05:15] <LPMG> ⌛
#342 [05:16] <Greymagic27> theflatcat, Hmm. This driver is dated 2014 but it may install: https://ftp.hp.com/pub/softpaq/sp68001-68500/sp68117.exe
#343 [05:16] <NicoKung12354> i can uninstall minecraft and setup new?
#344 [05:16] <Greymagic27> NicoKung12354, No. You'd still have the issue.
#345 [05:16] <Rakkae> Greymagic27 when i make a hotspot from my phone, shouldnt it work then?
#346 [05:16] <Greymagic27> You need to wait for a reply from mojang NicoKung12354
#347 [05:16] <Greymagic27> Rakkae, It may
#348 [05:16] <Rakkae> but it doesnt :D
#349 [05:16] <NicoKung12354> yes he sead me emal
#350 [05:17] <Rakkae> but the problem cant be the ISP then
#351 [05:17] <compak> greymagic27
#352 [05:17] <NicoKung12354> ++
#353 [05:17] <NicoKung12354> help meeeee
#354 [05:17] * Rakkae [webchat@5-231-156-170.ktk-ip.de] has quit. (Quit: webchat.esper.net)
#355 [05:18] <Greymagic27> compak, Hi
#356 [05:18] <compak> can you try to login to my minecraft serveR? just to see if it works?
#357 [05:18] <Greymagic27> NicoKung12354, We can't. You need to wait for a reply.
#358 [05:18] * Rakkae [webchat@tmo-122-139.customers.d1-online.com] has joined #minecrafthelp
#359 [05:18] <compak> can i pm you
#360 [05:18] <NicoKung12354> help me give me back minecraft accout
#361 [05:18] <Greymagic27> compak, I'm afraid I can't login right now, but I can attempt to ping it
#362 [05:18] <Rakkae> Greymagic27 i've lost connection, did u answer?
#363 [05:18] <compak> pm yopu
#364 [05:19] <Greymagic27> Rakkae, Even so. Your ISP is known to rent IP's. You need to contact your ISP and ask your ISP to give you a non-rented IP, or have your ISP contact Mojang about getting their rented ISP's unblocked.
#365 [05:19] <LPMG> ⌛
#366 [05:19] <Greymagic27> compak, It pings. It should work :D
#367 [05:19] <compak> awesome
#368 [05:20] <Rakkae> alright, i had 2 problems then last time. 1. was AVIRA and 2. was my ISP. now that ive uninstalled avira and used my phone hotspot it works. so the problem is definetely the ISP. thank you very much
#369 [05:20] * compak [webchat@78-72-1-214-no190.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#370 [05:20] <NicoKung12354> MY ACCOUT ARE HACK MY SOMEONE'
#371 [05:20] <NicoKung12354> HEWLO=NKO[TRHOPKJTBHRTBHHTGBVHJNMNBYJYJYTYHY
#372 [05:20] <NicoKung12354> \
#373 [05:20] <NicoKung12354> VDSLKN
#374 [05:20] * Absol kicked NicoKung12354 from #minecrafthelp (Reason: icoKung12354 :Stop spamming)
#375 [05:20] * NicoKung12354 [webchat@ppp-223-24-158-17.revip6.asianet.co.th] has joined #minecrafthelp
#376 [05:20] * Rakkae [webchat@tmo-122-139.customers.d1-online.com] has quit. (Client Quit)
#377 [05:20] <NicoKung12354> HELP ME
#378 [05:20] <NicoKung12354> NOW
#379 [05:20] <Andrio> NicoKung12354, have you tried logging in at https://account.mojang.com/ ?
#380 [05:21] <NicoKung12354> Error! Unknown e-mail address or password.
#381 [05:21] <NicoKung12354> YES I LOGIN AND FALL
#382 [05:21] <NicoKung12354> MY ACCOUT ARE HACK
#383 [05:21] * yaz [webchat@97e3a229.skybroadband.com] has joined #minecrafthelp
#384 [05:22] <NicoKung12354> HACKER HACK MY ACCOUT
#385 [05:22] <Andrio> NicoKung12354, contact Mojang then
#386 [05:22] <NicoKung12354> BITCH
#387 [05:22] <Absol> NicoKung12354: Please keep it civil
#388 [05:22] * Andrio kicked NicoKung12354 from #minecrafthelp (Reason: icoKung12354 :That's enough)
#389 [05:22] * slavatheguava [webchat@120.21.187.203] has joined #minecrafthelp
#390 [05:22] <yaz> I forgot my password and cannot login
#391 [05:22] <yaz> i tried to reset password but the email wont send
#392 [05:23] <slavatheguava> i tried to reset password but the email wont send
#393 [05:23] <yaz> yes
#394 [05:24] <LPMG> When loading my favority minecraft world(only that one), it just crashes. Everything worked fine yesterday. https://paste.ubuntu.com/p/Bn3bCYKqGg/ it says "OutOfMemory" so i assigned 8GB RAM instead of 2GB.(My PC has 16GB total) Nothing has changed though. Thanks for the help :)
#395 [05:24] <LPMG> *favorite
#396 [05:26] * Rakkae [webchat@5-231-156-170.ktk-ip.de] has joined #minecrafthelp
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#398 [05:28] <Rakkae> Greymagic27 u still there?
#399 [05:29] * ButtonSmasher_ [webchat@82-74-250-120.cable.dynamic.v4.ziggo.nl] has quit. (Quit: webchat.esper.net)
#400 [05:30] <Andrio> hm
#401 [05:31] * theflatcat [webchat@124.182.15.229] has quit. (Quit: webchat.esper.net)
#402 [05:31] <LPMG> I have to go afk now, but feel free to write and I´ll read it asap :)
#403 [05:31] <Rakkae> is it possible that mojang did not update their geo table
#404 [05:34] <Rakkae> my ISP told me that they bought an IP from california, which got updated in march 2019 so the IP is now from germany where I live. so they said mojang did not update their GEO table and still think that the IP is from california, so thats why it gets blocked
#405 [05:35] * sky-xd [webchat@cpc133192-chap10-2-0-cust97.know.cable.virginm.net] has joined #minecrafthelp
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#407 [05:35] * Aruru [webchat@223.229.153.254] has joined #minecrafthelp
#408 [05:37] <LPMG> 🙋help please😭😭
#409 [05:37] <Aruru> Hello. The functions are not working for me. I'm neither able to open chests nor crafting table. I'm not able to place any kind of blocks (dirt, wood, wool, etc). Please help!
#410 [05:39] * angelgod90 [webchat@104.156.206.181] has joined #minecrafthelp
#411 [05:39] <angelgod90> I need help
#412 [05:39] <angelgod90> whenever i login i get this. Invalid email or password
#413 [05:39] <angelgod90> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#414 [05:40] * yaz [webchat@97e3a229.skybroadband.com] has quit. (Quit: webchat.esper.net)
#415 [05:41] * Rakkae [webchat@5-231-156-170.ktk-ip.de] has quit. (Quit: webchat.esper.net)
#416 [05:41] <angelgod90> i did that and did not work I have been emailing mojang constantly and got nothing no help nothing!
#417 [05:42] <LPMG> Do you mean you didn´t get a response email at all or just not a helpful one?
#418 [05:42] <angelgod90> both
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#422 [05:51] * compak [webchat@78-72-1-214-no190.tbcn.telia.com] has joined #minecrafthelp
#423 [05:51] <compak> hey is anyone here to help =)?
#424 [05:51] <compak> i have a question about my minecraft server
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#427 [06:00] * Audrey [webchat@203-217-54-76.dyn.iinet.net.au] has joined #minecrafthelp
#428 [06:00] <Audrey> help me pls!! my realm subsciption wont renew as it says my payment doesnt work
#429 [06:00] <Audrey> but the card works on every other website ive tried
#430 [06:04] * Audrey [webchat@203-217-54-76.dyn.iinet.net.au] has quit. (Client Quit)
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#432 [06:25] * nightowl [webchat@178-36-245-175.adsl.inetia.pl] has joined #minecrafthelp
#433 [06:25] <nightowl> my code for the minecraft windowst 10 edition is not working
#434 [06:25] <nightowl> i didnt use it before on any of my microsoft account
#435 [06:25] <Ninjajonthe> Hello, I have an ancient account that I cant remember my password to. I think I created it somewhere around 2009-2010. I have my account name and names on some of my friends I used to play with. Is there anyway I can reset my password with only this information, or am I doomed to buying a new copy or not playing at all? :/
#436 [06:26] <Ninjajonthe> Im pretty sure what email I registered with the account but I cant access this either after numerous tries with Microsofts restoration tool.
#437 [06:28] * Tasos [webchat@athedsl-428421.home.otenet.gr] has joined #minecrafthelp
#438 [06:29] <Tasos> i have problem i dont remember my password. and i dont recive email to change.
#439 [06:30] * Wiliams [webchat@81.163.72.7] has joined #minecrafthelp
#440 [06:30] <nightowl> if you could read then you would know they dont answer this type of questions :)
#441 [06:31] <Tasos> but i caant log in .
#442 [06:31] <Wiliams> Hello, I can't log in to my account, I tried to reset my password several times, it still says Invalid email or password. I can't log in to launcher and in minecraft.net, when I press Log In, it does nothing
#443 [06:31] <nightowl> We cannot offer any faster help for account related issues (forgotten emails/passwords/security questions, or the inability to receive reset emails for them
#444 [06:31] * nightowl [webchat@178-36-245-175.adsl.inetia.pl] has quit. (Quit: webchat.esper.net)
#445 [06:33] <Wiliams> hi?
#446 [06:33] <Tasos> so you cant help me????
#447 [06:34] * Tasos [webchat@athedsl-428421.home.otenet.gr] has quit. (Quit: webchat.esper.net)
#448 [06:35] * Ninjajonthe [webchat@host-90-237-24-139.mobileonline.telia.com] has quit. (Quit: webchat.esper.net)
#449 [06:37] * Cemusis [webchat@93.182.106.25] has joined #minecrafthelp
#450 [06:37] <Cemusis> Hello
#451 [06:38] * Cemusis [webchat@93.182.106.25] has quit. (Client Quit)
#452 [06:40] * LPMG [webchat@p4FF794DD.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#453 [06:50] <Aruru> Hello. The functions are not working for me. I'm neither able to open chests nor crafting table. I'm not able to place any kind of blocks (dirt, wood, wool, etc). Please help!
#454 [06:51] * Aruru [webchat@223.229.153.254] has quit. (Quit: webchat.esper.net)
#455 [06:51] * LPMG [webchat@p4FF794DD.dip0.t-ipconnect.de] has joined #minecrafthelp
#456 [06:54] * Flash [webchat@215.250.119.78.rev.sfr.net] has joined #minecrafthelp
#457 [07:06] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has joined #minecrafthelp
#458 [07:06] <ZedRK> Hello, can I get help please ?
#459 [07:06] * LPMG [webchat@p4FF794DD.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#460 [07:07] <ZedRK> I can't launch minecraft
#461 [07:08] <ZedRK> When I press the button play, it starts, client is closing, and is opening, and say an error.
#462 [07:11] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has joined #minecrafthelp
#463 [07:11] <ZedRK> Sorry I'm here again
#464 [07:11] <ZedRK> So can someone help me please ?
#465 [07:12] <Flash> Hello, I have a similar issue : https://paste.gg/p/anonymous/a7494c8cd31340f98a825d11128dfde0
#466 [07:15] * Joe [webchat@37.72.153.92] has joined #minecrafthelp
#467 [07:16] <Joe> I need some help
#468 [07:16] <Joe> My minecraft won’t let me load into my friends game
#469 [07:18] * Joe [webchat@37.72.153.92] has quit. (Client Quit)
#470 [07:19] * swan [webchat@203-194-7-186.tpgi.com.au] has joined #minecrafthelp
#471 [07:19] <ZedRK> Help me please, I can send the logs
#472 [07:20] <swan> Hello i've just encountered a problem with logging into the minecraft.net login page
#473 [07:20] <swan> when i try to login nothing happens
#474 [07:26] * maxonn [webchat@46.216.1.39] has joined #minecrafthelp
#475 [07:26] <maxonn> hello
#476 [07:26] <maxonn> Some one can help me ?
#477 [07:45] * Stand [webchat@cpc80655-stap13-2-0-cust414.12-2.cable.virginm.net] has joined #minecrafthelp
#478 [07:46] * Stand [webchat@cpc80655-stap13-2-0-cust414.12-2.cable.virginm.net] has quit. (Client Quit)
#479 [08:09] * MLPfan123 [webchat@146.51-174-128.customer.lyse.net] has joined #minecrafthelp
#480 [08:09] <MLPfan123> can anyone help me?
#481 [08:11] * Benjamin [webchat@p5DFF1A3B.dip0.t-ipconnect.de] has joined #minecrafthelp
#482 [08:11] <Benjamin> HELLO
#483 [08:11] <Benjamin> can somebody help me with my account settings?
#484 [08:11] * ItsAnOrangeJuice [webchat@85.184.141.112] has joined #minecrafthelp
#485 [08:11] <ItsAnOrangeJuice> Hello
#486 [08:12] <ItsAnOrangeJuice> Anyone ?
#487 [08:12] <Benjamin> nah, its pretty dead here
#488 [08:12] <ItsAnOrangeJuice> That can help
#489 [08:12] <ItsAnOrangeJuice> ok
#490 [08:12] <Benjamin> cya and good luck with your problem, i accidently entered the wrong age and now everything's fucked up in my account xD
#491 [08:12] <Absol> Benjamin: Please keep it civil
#492 [08:12] * Benjamin [webchat@p5DFF1A3B.dip0.t-ipconnect.de] has quit. (Client Quit)
#493 [08:13] <ItsAnOrangeJuice> Absol
#494 [08:13] * MLPfan123 [webchat@146.51-174-128.customer.lyse.net] has quit. (Client Quit)
#495 [08:14] <ItsAnOrangeJuice> Someone that can help ??
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#497 [08:30] * N8Y [webchat@213.233.85.182] has joined #minecrafthelp
#498 [08:30] <N8Y> hello
#499 [08:30] <N8Y> i have an issue
#500 [08:31] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has joined #minecrafthelp
#501 [08:31] <ZedRK> Hello, can I get help ?
#502 [08:32] <ZedRK> I can't launch my Minecraft without crashs
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#504 [08:33] * Mr_Nordh [webchat@h-174-75-223.A183.priv.bahnhof.se] has joined #minecrafthelp
#505 [08:34] <Mr_Nordh> I want to change my email adress, I no longer have access to the old one.
#506 [08:36] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has quit. (Client Quit)
#507 [08:38] <Mr_Nordh> My account hasent been secured and Im not able to secure it since I dont have access to the emaildress used to create the account. What can I do?
#508 [08:44] * Mr_Nordh [webchat@h-174-75-223.A183.priv.bahnhof.se] has joined #minecrafthelp
#509 [08:46] <Mr_Nordh> I want to change my email since I no longer have access to the one used when registrated. But my account havent been secured since I dont have access to the email. What can I do?
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#513 [08:49] <ItsAnOrangeJuice> Hello Some Operatos????
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#515 [08:54] * Mr_Nordh [webchat@h-174-75-223.A183.priv.bahnhof.se] has joined #minecrafthelp
#516 [08:54] <Mr_Nordh> I want to change my email since I no longer have access to the one used when registrated. But my account havent been secured since I dont have access to the email. What can I do?
#517 [08:59] <Mr_Nordh> Anybody?
#518 [09:10] * Klms [webchat@109.128.57.115] has joined #minecrafthelp
#519 [09:10] <Klms> hello
#520 [09:10] <Mr_Nordh> Hello
#521 [09:11] <Mr_Nordh> I want to change my email since I no longer have access to the one used when registrated. But my account havent been secured since I dont have access to the email. What can I do?
#522 [09:12] <Klms> so i have bought minecraft when i was in collegeon a old email account that has been blocked but now i can access it again problem is i can'(t rememnber the pasword of my minecraft account and mojang does not send me my reset password email
#523 [09:12] * ItsAnOrangeJuice [webchat@85.184.141.112] has quit. (Quit: webchat.esper.net)
#524 [09:16] <asdf> Klms do you have your transaction ID?
#525 [09:17] * nojandro [webchat@ool-182c1045.dyn.optonline.net] has joined #minecrafthelp
#526 [09:17] <Klms> well i bought it with my dad's credit card and it was 10
#527 [09:17] <Klms> + years ago
#528 [09:17] <nojandro> keeps crashing upon loading new game
#529 [09:18] * nojandro [webchat@ool-182c1045.dyn.optonline.net] has quit. (Client Quit)
#530 [09:19] <asdf> Klms https://help.mojang.com/customer/portal/articles/361380
#531 [09:20] * N8Y [webchat@213.233.85.182] has joined #minecrafthelp
#532 [09:20] <N8Y> hello i need help
#533 [09:20] <N8Y> i have a problem
#534 [09:21] <asdf> N8Y hi, what is wrong exactly?
#535 [09:21] <N8Y> Absol
#536 [09:21] <Klms> i don't have it and my email account has been wiped but i still managed to get an email from mojang telling me that my minecraft account have been moved to a mojang account when i have done nothing...
#537 [09:21] <N8Y> so
#538 [09:21] <N8Y> on minecraft launcher
#539 [09:23] * Frwezz [webchat@badc8c42.virtua.com.br] has joined #minecrafthelp
#540 [09:24] <Frwezz> Hello
#541 [09:24] * N8Y [webchat@213.233.85.182] has joined #minecrafthelp
#542 [09:24] <N8Y> ok so i need help
#543 [09:24] <asdf> ??> Klms account/trans-id
#544 [09:24] <Mightyena> Klms: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#545 [09:24] <Frwezz> I think that my account was deleted due inactivity
#546 [09:25] <N8Y> asdf can u help me
#547 [09:25] <asdf> ??> Frwezz account/delete/recovery
#548 [09:25] <Mightyena> Frwezz: If you have deleted your account or believe it has been deleted, Mojang Customer Support can recover it.
#549 [09:25] <Mightyena> Frwezz: To do so, you need to contact customer support using the web form found at https://help.mojang.com/customer/portal/emails/new. Don't forget to include your transaction ID!
#550 [09:26] <N8Y> helllo
#551 [09:26] <Klms> do i really need to go take a look in my dad's 10+ years statement of account without knowing the exact date?
#552 [09:26] <N8Y> I need help
#553 [09:26] <N8Y> lol
#554 [09:26] <N8Y> hello
#555 [09:27] <asdf> Klms, that is the best answer I can find. good luck
#556 [09:27] <asdf> N8Y hi, what is wrong exactly?
#557 [09:28] <N8Y> so my i can t log into my account and when i log into mojang it works.Then with the launcher i can t join any server and when i checked the box with stay looged it doesn t work
#558 [09:28] <Klms> i mean i got an email telling me that mojang moved my minecraft account to a mojang without my approval and they can't send me a password reset?
#559 [09:28] <asdf> ??> N8Y tools/hjt
#560 [09:28] <Mightyena> N8Y: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#561 [09:28] <Mightyena> N8Y: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#562 [09:28] <N8Y> why?
#563 [09:28] <N8Y> is it safe
#564 [09:29] <asdf> ??> Klms account/reset-password
#565 [09:29] <Mightyena> Klms: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#566 [09:29] <Mightyena> Klms: If you use minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#567 [09:29] <Andrio> N8Y, yes
#568 [09:29] <Flash> Hello, can I get some help, please ? : https://paste.gg/p/anonymous/a7494c8cd31340f98a825d11128dfde0
#569 [09:30] <Frwezz> Mightyena Nice Thanks for help.. When you say Transaction ID. I have in my e-mail the Payment Order that is some letters and number (32 characters)
#570 [09:30] <asdf> ??> Frwezz account/trans-id
#571 [09:30] <Mightyena> Frwezz: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#572 [09:31] <Andrio> Flash, see whether you can get Oracle Java 8
#573 [09:31] <Andrio> (That's what the Windows version uses)
#574 [09:31] * kessia [webchat@bd0597e8.virtua.com.br] has joined #minecrafthelp
#575 [09:31] <kessia> hi
#576 [09:31] <kessia> pliz help me
#577 [09:31] <Andrio> perhaps
#578 [09:31] <Flash> Andrio I use Linux
#579 [09:32] <asdf> you just seem to have the wrong java, v9
#580 [09:33] <asdf> which linux?
#581 [09:33] <kessia> i can't play minecraft with my new notebook
#582 [09:33] <N8Y> how do i do it?
#583 [09:33] <Flash> asdf How to solve that ?
#584 [09:33] <Flash> asdf Ubuntu 18.04 LTS
#585 [09:34] <asdf> so apt is your friend
#586 [09:34] <kessia> I can not access my account
#587 [09:34] <N8Y> so my i can t log into my account and when i log into mojang it works.Then with the launcher i can t join any server and when i checked the box with stay looged it doesn t work
#588 [09:35] <asdf> N8Y, if you logged into mojang, fix your account
#589 [09:35] <N8Y> how
#590 [09:35] * kessia [webchat@bd0597e8.virtua.com.br] has quit. (Client Quit)
#591 [09:35] <N8Y> my account works
#592 [09:35] <asdf> ??> kessia tools/hjt
#593 [09:35] <Mightyena> kessia: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#594 [09:35] <Mightyena> kessia: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#595 [09:35] <N8Y> tf
#596 [09:35] <N8Y> now it works
#597 [09:36] <Flash> asdf Oh ok ! Thank you
#598 [09:36] * Frwezz [webchat@badc8c42.virtua.com.br] has quit. (Quit: webchat.esper.net)
#599 [09:36] * Klms [webchat@109.128.57.115] has quit. (Quit: webchat.esper.net)
#600 [09:37] <asdf> Flash you might just use the deb installer
#601 [09:37] * Botterfly [webchat@almapq1414w-lp140-03-65-92-104-37.dsl.bell.ca] has joined #minecrafthelp
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#603 [09:38] <asdf> I would remove java 9, if you don't need it. then get the deb package from minevraft.net
#604 [09:38] <asdf> minecraft.net
#605 [09:39] <asdf> if you need both, you would specify which java in the launcher
#606 [09:39] <Flash> asdf I try that now
#607 [09:40] <Flash> No, I just need the last version
#608 [09:40] <asdf> I forget the apt commands, but you can use synaptic too
#609 [09:52] * Rasmus9001 [webchat@c-e844235c.011-392-73746f70.bbcust.telenor.se] has joined #minecrafthelp
#610 [09:52] <Rasmus9001> hello?
#611 [09:52] <Rasmus9001> aww man
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#613 [09:56] * Jm401956 [webchat@192-161-46-110.glwb.net] has joined #minecrafthelp
#614 [09:56] <Jm401956> When I try to download a world, it wont show up in my worlds list
#615 [09:57] <Jm401956> and I don't know what to do
#616 [09:57] * drcrocker [webchat@c-68-40-75-142.hsd1.mi.comcast.net] has joined #minecrafthelp
#617 [09:59] <drcrocker> my kids play minecraft on their kindles and use to be able to find eachother on the same wifi but now cannot. I tried to sign into microsoft today and had to do a lot and still not working. Any suggestions.
#618 [09:59] <Flash> asdf I just deleted jdk 1.8 and downloaded 12.0.2 (from jdk official web site because I didn't find anything on minecraft.net) but mc still doesn't launch
#619 [10:00] <Flash> Maybe I did something wrong ?
#620 [10:00] <Jm401956> drcrocker im not too sure about that... call Microsoft, they might be able to help
#621 [10:00] <drcrocker> I was talking to microsoft and they said to talk to mojang?
#622 [10:02] <Jm401956> oh
#623 [10:02] <Jm401956> then im not sure
#624 [10:02] <Jm401956> there is no support number
#625 [10:02] <drcrocker> ok thanks for trying
#626 [10:02] * drcrocker [webchat@c-68-40-75-142.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#627 [10:03] * asdf [~asdf@67.142.113.15] has quit. (Read error: Connection reset by peer)
#628 [10:03] * Nero [webchat@17ppp.telegraph.spb.ru] has joined #minecrafthelp
#629 [10:03] <Nero> hello
#630 [10:04] <Jm401956> hey
#631 [10:04] <Nero> I have an old account and I don't remember my username
#632 [10:05] <Jm401956> ummm
#633 [10:05] <Jm401956> Call Microsoft?
#634 [10:06] <Jm401956> can you help me with my problem?
#635 [10:06] <Nero> How?
#636 [10:06] <Jm401956> okay
#637 [10:06] <Jm401956> so
#638 [10:06] <Jm401956> I downloaded a world
#639 [10:07] <Jm401956> and it wont show up on my singleplayer list ;-;
#640 [10:07] <Nero> I have an old minecraft account
#641 [10:07] <Nero> and I don't know how to move to new
#642 [10:07] <Flash> Can anybody help me ? My Minecraft doesn't lauch even if I have jdk 12.0.2 (latest version) and this issue happens : https://paste.gg/p/anonymous/a7494c8cd31340f98a825d11128dfde0
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#650 [10:22] <clownshoes> Hello!
#651 [10:23] <clownshoes> Whenever I open the Minecraft launcher and click "play", java pops up on my dock but the game doesn't open. When I try to click on java it says no available windows. what does this mean? I just wanna play Minecraft :(
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#653 [10:24] * creeperawwman [webchat@c-24-60-40-214.hsd1.ma.comcast.net] has joined #minecrafthelp
#654 [10:25] <creeperawwman> hiii I'm having trouble opening my Minecraft! can anyone help?
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#659 [10:37] * phiy [webchat@adijon-654-1-87-34.w109-217.abo.wanadoo.fr] has joined #minecrafthelp
#660 [10:38] <phiy> Hello, can anybody help me ? My Minecraft doesn't lauch and this issue happens (I have jdk 12.0.2 (latest version)) : https://paste.gg/p/anonymous/a7494c8cd31340f98a825d11128dfde0
#661 [10:39] * not_jack [webchat@67.185.144.64] has joined #minecrafthelp
#662 [10:40] <not_jack> im getting stuck on the mojang screen
#663 [10:40] * Incubus5150_ [webchat@50.110.102.198] has quit. (Client Quit)
#664 [10:42] * Incubus5150_ [webchat@50.110.102.198] has joined #minecrafthelp
#665 [10:42] <Incubus5150_> Can an account name just change without permission from us.?
#666 [10:44] <phiy> Incubus5150_ Yes, if it has been hacked...
#667 [10:45] <Incubus5150_> Password, questions and all not effected.. a nice hacker? Lol a first
#668 [10:46] * Stuff1901 [webchat@p57B1B753.dip0.t-ipconnect.de] has joined #minecrafthelp
#669 [10:46] <not_jack> can someone help me im geting stuck on the mojang screen
#670 [10:46] * Incubus5150_ [webchat@50.110.102.198] has quit. (Client Quit)
#671 [10:46] <Stuff1901> peepeepoopoo
#672 [10:46] <Stuff1901> peepeepoopoo
#673 [10:46] * Stuff1901 [webchat@p57B1B753.dip0.t-ipconnect.de] has left #minecrafthelp
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#676 [10:56] * PUG [webchat@cpe-70-92-91-186.new.res.rr.com] has joined #minecrafthelp
#677 [10:57] <PUG> Hello i am having some technical issues installing the game.
#678 [11:00] * Mongreltmr [webchat@c-174-57-186-51.hsd1.nj.comcast.net] has joined #minecrafthelp
#679 [11:00] <Mongreltmr> Hello Is anyone there
#680 [11:10] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has joined #minecrafthelp
#681 [11:11] <ZedRK> Hello
#682 [11:11] <ZedRK> Can I get help please ?
#683 [11:16] * Jokerz_Her3 [webchat@255-98.iconnectbg.net] has joined #minecrafthelp
#684 [11:16] * DPD [webchat@83-245-146-125.elisa-laajakaista.fi] has joined #minecrafthelp
#685 [11:16] * Itz_Jae [webchat@pool-108-45-36-165.washdc.fios.verizon.net] has joined #minecrafthelp
#686 [11:16] <DPD> Hello.
#687 [11:17] <Itz_Jae> I cant render in game skins
#688 [11:18] <DPD> I cant log in. I have tried resetting my password. I have waited over 24 hours before logging in again. I can login to the minecraft.net website with my phone but not with my computer. It just freezes.
#689 [11:19] <DPD> Please help.
#690 [11:19] <PUG> I can't even get the game to downloaded it gives me the error code
#691 [11:19] * AliAfk98 [webchat@91-113-126-79.hdsl.highway.telekom.at] has joined #minecrafthelp
#692 [11:19] <PUG> * keeps giving me the error The process cannot access the file because it is being used by another process.
#693 [11:20] <AliAfk98> hi
#694 [11:20] * Jokerz_Her3 [webchat@255-98.iconnectbg.net] has quit. (Client Quit)
#695 [11:22] <Itz_Jae> My Skins dont render
#696 [11:22] <DPD> I cant log in. I have tried resetting my password. I have waited over 24 hours before logging in again. I can login to the minecraft.net website with my phone but not with my computer. It just freezes.'
#697 [11:22] <AliAfk98> my gmae crashes as soon as i hit the launch
#698 [11:26] <DPD> Where can i get help with login issues?
#699 [11:27] * VictorMariano [webchat@ip-191-5-83-232.isp.valenet.com.br] has joined #minecrafthelp
#700 [11:28] * DPD [webchat@83-245-146-125.elisa-laajakaista.fi] has quit. (Quit: webchat.esper.net)
#701 [11:29] <VictorMariano> I can't log into my account because I lost the old email and I don't remember all the security questions
#702 [11:29] <Greymagic27> VictorMariano, Hi. Have you emailed mojang support?
#703 [11:29] <VictorMariano> no
#704 [11:30] <Greymagic27> VictorMariano, You'll need to go ahead and email them and ask for them to retrieve your account details.
#705 [11:30] <Greymagic27> ??> VictorMariano account/send-email
#706 [11:30] <Mightyena> VictorMariano: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#707 [11:30] <Mightyena> VictorMariano: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#708 [11:31] <VictorMariano> ok
#709 [11:31] * DPD [webchat@83-245-146-125.elisa-laajakaista.fi] has joined #minecrafthelp
#710 [11:33] <ZedRK> Please help me
#711 [11:33] <DPD> Hello. I cant login to my minecraft account. I have changed my password multiple times and waited 24 hours. I can login to the minecraft website with my phone, but not with my PC. What should i do?
#712 [11:34] * VictorMariano [webchat@ip-191-5-83-232.isp.valenet.com.br] has quit. (Quit: webchat.esper.net)
#713 [11:34] <Greymagic27> ZedRK, Hey. How can we help?
#714 [11:34] <ZedRK> I can't launch Minecraft, it Always crashes and say "sorry dor the inconvenience"
#715 [11:34] <Greymagic27> ??> DPD tools/hjt
#716 [11:34] <Mightyena> DPD: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#717 [11:34] <Mightyena> DPD: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#718 [11:34] <Greymagic27> ??> ZedRK launcher-log/txt
#719 [11:34] <Greymagic27> ??> ZedRK launcher/log-txt
#720 [11:34] <Mightyena> ZedRK: We need to see your full launcher log, which is created in the game directory.
#721 [11:34] <Mightyena> ZedRK: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#722 [11:34] <AliAfk98> hi
#723 [11:35] <Greymagic27> AliAfk98, Hey. What's the issue?
#724 [11:35] <AliAfk98> i have MC java edition and as soon as i launch it immidiatly crashes
#725 [11:35] <Greymagic27> AliAfk98, Let's take a closer look at your crash report:
#726 [11:35] <Greymagic27> ??> AliAfk98 launcher/log-txt
#727 [11:35] <Mightyena> AliAfk98: We need to see your full launcher log, which is created in the game directory.
#728 [11:35] <Mightyena> AliAfk98: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#730 [11:36] <PUG> Hello so i am having a slight technical problem with the launcher or download i am not sure which it is but i have the error code and im hopeing one of you maybe able to help me possible figure out what to do.
#731 [11:36] * bildramer [~bildramer@2a02:587:5419:b200:b8d2:cc12:e99d:3dc5] has quit. (Remote host closed the connection)
#732 [11:37] <Greymagic27> ??> PUG launcher/log-txt
#733 [11:37] <Mightyena> PUG: We need to see your full launcher log, which is created in the game directory.
#734 [11:37] <Mightyena> PUG: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#735 [11:37] <ZedRK> https://paste.ubuntu.com/p/Qsph2gZXcq/
#736 [11:37] * bildramer [~bildramer@2a02:587:5419:b200:69fc:2e0d:3105:ac51] has joined #minecrafthelp
#737 [11:37] * LPMG [webchat@p4FF794DD.dip0.t-ipconnect.de] has joined #minecrafthelp
#738 [11:37] <LPMG> Hiya, anyone here to help? :)
#739 [11:38] <Greymagic27> ??> ZedRK win/dxdiag
#740 [11:38] <Mightyena> ZedRK: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#741 [11:38] * phiy [webchat@adijon-654-1-87-34.w109-217.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#742 [11:38] <LPMG> I still have the bug from earlier today
#743 [11:38] <ZedRK> https://paste.ubuntu.com/p/GF6QjSMKcy/
#744 [11:39] <DPD> Mightyena https://paste.ubuntu.com/p/BP5zV3Vs3x/
#745 [11:39] <Greymagic27> LPMG, I've been looking back on your crash and it's a bit out of my area of expertise I'm afraid. Would you be ok to wait for a more experienced volunteer?
#746 [11:39] <Greymagic27> ??> DPD win/hosts/edit
#747 [11:39] <Mightyena> DPD: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#748 [11:39] <Mightyena> DPD: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#749 [11:39] <Greymagic27> DPD, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#750 [11:39] <LPMG> Yes, of course! I´m surprised you remembered and looked back at it :) thanks
#751 [11:39] <ZedRK> Greymagic27 I downloaded the AMD radeon R5 330 Drivers
#752 [11:40] <PUG> Mightyena oh alright i think i already have that saved already actually.
#753 [11:40] <Greymagic27> ZedRK, Alright. The latest I assume?
#754 [11:40] <ZedRK> Yeah, I think
#755 [11:40] <LPMG> i tried recovering the world like explained in the wiki but for some reason, everything i had built was gone.
#756 [11:40] <PUG> and what do i send it to Might?
#757 [11:40] <Greymagic27> PUG, Send the URL here
#758 [11:40] * FirestarJr [webchat@135-180-42-218.fiber.dynamic.sonic.net] has joined #minecrafthelp
#759 [11:40] <PUG> oh gotcha.
#760 [11:40] <FirestarJr> Hi
#761 [11:40] <FirestarJr> I need help
#762 [11:41] <ZedRK> The latest version was in 8/12/2019 it says.
#763 [11:41] <Greymagic27> FirestarJr, Hey. What's the issue?
#764 [11:41] <Greymagic27> ZedRK, That sounds correct. 2 days ago
#765 [11:41] <PUG> Greymagic27 https://paste.ubuntu.com/p/87Mpkfv5nk/ this work ?
#766 [11:41] <ZedRK> Id downloaded it
#767 [11:41] <FirestarJr> Whenever I open multiplayer minecraft other than forge 1.12.2, it almost immidiatly opens to the options screen
#768 [11:41] <Greymagic27> PUG, That's just a URL. Lanch the game and wait for it to crash or produce the error. Once it's done that, send the log
#769 [11:41] <FirestarJr> You know, like when you press esc
#770 [11:41] <PUG> ohh ok i gotcha now
#771 [11:42] <Greymagic27> FirestarJr, Could you provide a video? Use streamable.com to send it
#772 [11:42] <LPMG> Greymagic27 will you forward my issue to someone or should i wait here for someone else to help? :)
#773 [11:42] <ZedRK> So what do I do now ? ';_;
#774 [11:42] <Greymagic27> PUG, For clarification. I meant on the paste.ubuntu link there was a link, not a whole log. :)
#775 [11:42] <Greymagic27> ZedRK, Download and install the latest driver
#776 [11:42] <ZedRK> I did
#777 [11:42] <ZedRK> U said it was 2 days ago
#778 [11:42] <Greymagic27> LPMG, Waiting here is the best bet
#779 [11:42] <FirestarJr> I dont know how to
#780 [11:42] <Greymagic27> ZedRK, The driver came out 2 days ago, meaning it's the latest one
#781 [11:42] <LPMG> Okay!
#782 [11:43] <ZedRK> I installed it. What should I do now ?
#783 [11:43] <DPD> There wasnt anything in the etc folder
#784 [11:43] <Greymagic27> ZedRK, Run the .exe
#785 [11:43] <ZedRK> I did
#786 [11:43] <ZedRK> I installed
#787 [11:43] <Greymagic27> DPD, Don't access the folder directly. Follow the steps Mightyena will send below
#788 [11:43] <Greymagic27> ??> DPD win/hosts/edit
#789 [11:43] <Mightyena> DPD: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#790 [11:43] <Mightyena> DPD: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#791 [11:43] <Greymagic27> ZedRK, Has the driver finished installing?
#792 [11:43] <ZedRK> Yeah
#793 [11:43] <FirestarJr> It opens to esc screen, and when I click "back to game" It goes back after 10 seconds
#794 [11:43] * Tim [webchat@m80-170-95-131.cust.tele2.se] has joined #minecrafthelp
#795 [11:43] <Greymagic27> Restart your PC then try minecraft ZedRK
#796 [11:43] <ZedRK> Thank you :)
#797 [11:44] <FirestarJr> I dont know how to take the video
#798 [11:44] <FirestarJr> PLEASE HELP
#799 [11:44] <FirestarJr> Its been going on for 6 months now
#800 [11:44] <Greymagic27> FirestarJr, I'd download OBS: https://obsproject.com/ then follow this short tutorial: https://obsproject.com/wiki/OBS-Studio-Quickstart
#801 [11:44] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#802 [11:44] <FirestarJr> And i dont want to only use 1.12.2
#803 [11:45] * se [webchat@128.42.65.238] has joined #minecrafthelp
#804 [11:45] <Tim> can anyone help me with java.lang.OutOfMemoryError: Java heap space?
#805 [11:45] <Greymagic27> ??> Tim launcher/log
#806 [11:45] <Mightyena> Tim: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#807 [11:45] <FirestarJr> I cant play mc right now so i cant take a video
#808 [11:46] <Greymagic27> FirestarJr, Why can't you play?
#809 [11:46] <FirestarJr> MIGHTYENA can you please help me
#810 [11:46] <Greymagic27> ??> FirestarJr bot
#811 [11:46] <Mightyena> FirestarJr: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#812 [11:46] <FirestarJr> My parents arent letting me right now
#813 [11:47] <Greymagic27> FirestarJr, Come back when you can. Without being able to play minecraft, it's going to be very hard to help you
#814 [11:47] <FirestarJr> But i have to fix this
#815 [11:47] <FirestarJr> ASAP
#816 [11:47] <FirestarJr> OK
#817 [11:47] <FirestarJr> will you be here in an hour or so?
#818 [11:47] <Greymagic27> FirestarJr, I should be but no guarantees
#819 [11:48] * se [webchat@128.42.65.238] has quit. (Client Quit)
#820 [11:48] <LPMG> @Tim hiya i think weve got the same error :(
#821 [11:50] <AliAfk98> https://cdn.discordapp.com/attachments/386848608630079508/611240059299037278/error.PNG
#822 [11:50] <Greymagic27> ??> AliAfk98 launcher/log-txt
#823 [11:50] <Mightyena> AliAfk98: We need to see your full launcher log, which is created in the game directory.
#824 [11:50] <Mightyena> AliAfk98: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#825 [11:50] <Tim> https://paste.ubuntu.com/p/4st3GV78J8/
#826 [11:50] <AliAfk98> please tell me how to get there im confused
#827 [11:50] <Greymagic27> Tim, How much RAM does your PC have?
#828 [11:50] <Greymagic27> ??> AliAfk98 win/.minecraft
#829 [11:50] <Mightyena> AliAfk98: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#830 [11:50] <Tim> 12gb
#831 [11:51] <DPD> Thank you so much! Now it works!
#832 [11:51] <Greymagic27> Tim, Are you using any resource packs?
#833 [11:51] <Greymagic27> DPD, No problem. Change your minecraft password if you've not already.
#834 [11:52] <Tim> i have reinstalled the game but it comes back
#835 [11:52] <DPD> Yeah i did already.
#836 [11:52] <Greymagic27> Tim, Are you using any resource packs?
#837 [11:52] * DPD [webchat@83-245-146-125.elisa-laajakaista.fi] has quit. (Quit: webchat.esper.net)
#838 [11:52] <Tim> not that i know since i have reinstalled the game
#839 [11:52] * jordan6 [webchat@c-71-57-187-25.hsd1.fl.comcast.net] has joined #minecrafthelp
#840 [11:53] * FirestarJr [webchat@135-180-42-218.fiber.dynamic.sonic.net] has quit. (Quit: webchat.esper.net)
#841 [11:53] <jordan6> hello
#842 [11:53] <Greymagic27> Tim, Your issue is very similar to the one LPMG is having. As I said to him, this issue is a bit out of my area of expertise. Would you be ok to wait for a more experienced volunteer?
#843 [11:53] <Greymagic27> jordan6, Hey. How can we help?
#844 [11:53] <LPMG> @Greymagic27 btw i tried opening the world using MCEdit (Minecraft World Editor) and a error popped up saying the world could not be loaded. I don´t know what happened to the world though
#845 [11:53] <AliAfk98> should i copy all of it ?\
#846 [11:53] <jordan6> so i used to play minecraft and i want to now migrate my account but o dont remember my username
#847 [11:53] <Greymagic27> LPMG, That could mean the world is corrupt. Either that or MCEdit is throwing a fit
#848 [11:54] <Greymagic27> AliAfk98, Yes please.
#849 [11:54] <LPMG> seems like the world file got corrupted. recovering worked but everything i had built was gone
#850 [11:54] <Greymagic27> jordan6, Look back at some gamelogs in your minecraft folder. They should reveal your username to you
#851 [11:54] <LPMG> MCEdit worked on other worlds though.
#852 [11:54] <Tim> ok thanks greymagic
#853 [11:54] <jordan6> problem is i just purchased a new computer so i need my username to download the game
#854 [11:55] <Greymagic27> ??> jordan6 account/send-email
#855 [11:55] <Mightyena> jordan6: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#856 [11:55] <Mightyena> jordan6: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#857 [11:55] * rue [webchat@185.183.105.185] has joined #minecrafthelp
#858 [11:56] <jordan6> is there anyway i can look at my game logs if i know my email and password
#859 [11:56] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#860 [11:56] <jordan6> but not user name
#861 [11:56] * Mcpeisausome [webchat@185.6.7.34] has joined #minecrafthelp
#862 [11:56] <rue> hello, i dont remember my email i have my username and pass how can i log in
#863 [11:56] <Greymagic27> ??> rue account/reset-email
#864 [11:56] <Mightyena> rue: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#865 [11:56] <Greymagic27> jordan6, No. You'll need to email mojang to get your username back
#866 [11:57] <Mcpeisausome> I got an invitation to get minecraft earth and it says there’s a link to in the email but there isn’t
#867 [11:57] <PUG> hey Greymagic27 what URL do you want specifically?
#868 [11:57] * bildramer [~bildramer@2a02:587:5419:b200:69fc:2e0d:3105:ac51] has quit. (Ping timeout: 198 seconds)
#869 [11:58] <rue> sorry how do i reset if there a field for email but i don't know it?
#870 [11:58] <Mcpeisausome> I signed up to get into the closed beta for minecraft earth and i luckily i received a invitation. In it i said i had to log in on a website, it said that the link was in the email so i tried all the links the discord on and view in web page one and i still don’t know how to get it and at the time of writing this i only have 2 days until i loose th
#871 [11:58] <Mcpeisausome> e invitation. Please tell me what to do. It might be because I’m on holiday in Spain. If the time u read this it’s to late please add me back to the invitation list my Microsoft account i used was samdouek04@gmail.com (when i was setting up account i did @gmail instead of @outlook) please help!
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#873 [11:59] * jordan6 [webchat@c-71-57-187-25.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
#874 [12:01] <Mcpeisausome> Is there anyone here
#875 [12:02] * Austin [webchat@66-188-149-232.dhcp.stcd.mn.charter.com] has joined #minecrafthelp
#876 [12:03] <Austin> I believe that i forgot my password on my old minecraft account and the current profile is being used under an old email that actually got hacked a while back
#877 [12:03] <rue> oh and i don't have a moving account i ha minecraft a long time ago
#878 [12:03] <Mcpeisausome> Hello
#879 [12:03] <rue> mojang*
#880 [12:03] <Arnoz> My minecraft crashes when I start the game with the following two errors: https://paste.gg/p/anonymous/9eb61b6540904ca2b9e5e0c68e65c705, any suggestions on how to fix it?
#881 [12:04] * hello [webchat@host81-141-249-185.in-addr.btcentralplus.com] has joined #minecrafthelp
#882 [12:04] <Mcpeisausome> I signed up to get into the closed beta for minecraft earth and i luckily i received a invitation. In it i said i had to log in on a website, it said that the link was in the email so i tried all the links the discord on and view in web page one and i still don’t know how to get it and at the time of writing this i only have 2 days until i loose th
#883 [12:04] <Mcpeisausome> e invitation. Please tell me what to do. It might be because I’m on holiday in Spain. If the time u read this it’s to late please add me back to the invitation list my Microsoft account i used was samdouek04@gmail.com (when i was setting up account i did @gmail instead of @outlook) please help!
#884 [12:05] * Mcpeisausome [webchat@185.6.7.34] has quit. (Quit: webchat.esper.net)
#885 [12:05] <hello> hello, I am having trouble with authentication on my launcher
#886 [12:05] <AliAfk98> https://paste.ubuntu.com/p/Vm4ftTqtJN/
#887 [12:06] <AliAfk98> is it okay ?
#888 [12:06] * Austin [webchat@66-188-149-232.dhcp.stcd.mn.charter.com] has quit. (Client Quit)
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#891 [12:08] <hello> was that link for me?
#892 [12:08] * rue [webchat@185.183.105.185] has quit. (Quit: webchat.esper.net)
#893 [12:08] <AliAfk98> no its for the developers
#894 [12:08] <hello> ok, wanted to check
#895 [12:14] <AliAfk98> https://paste.ubuntu.com/p/Vm4ftTqtJN/
#896 [12:18] * rue [webchat@185.183.105.185] has joined #minecrafthelp
#897 [12:19] <rue> hello, i do not have a mojang account and i can't log in with my old username and password also i don't have my old email what can i do
#898 [12:19] * Mcpeisausome_ [webchat@185.6.7.34] has joined #minecrafthelp
#899 [12:19] <Mcpeisausome_> I signed up to get into the closed beta for minecraft earth and i luckily i received a invitation. In it i said i had to log in on a website, it said that the link was in the email so i tried all the links the discord on and view in web page one and i still don’t know how to get it and at the time of writing this i only have 2 days until i loose th
#900 [12:19] <Mcpeisausome_> e invitation. Please tell me what to do. It might be because I’m on holiday in Spain. If the time u read this it’s to late please add me back to the invitation list my Microsoft account i used was samdouek04@gmail.com (when i was setting up account i did @gmail instead of @outlook) please help!
#901 [12:20] * vincent_morissette [webchat@dsl-205-233-124-4.b2b2c.ca] has joined #minecrafthelp
#902 [12:20] <vincent_morissette> i am not able to recover my old password. the last time i used my account is when i purchased minecraft in 2010.
#903 [12:21] * David [webchat@host31-54-144-46.range31-54.btcentralplus.com] has joined #minecrafthelp
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#907 [12:24] * PUG [webchat@cpe-70-92-91-186.new.res.rr.com] has quit. (Quit: webchat.esper.net)
#908 [12:25] * rue [webchat@185.183.105.185] has quit. (Quit: webchat.esper.net)
#909 [12:26] <Greymagic27> ??> vincent_morissette account/send-email
#910 [12:26] <Mightyena> vincent_morissette: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#911 [12:26] <Mightyena> vincent_morissette: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#912 [12:28] <AliAfk98> here is the link
#913 [12:28] <AliAfk98> \
#914 [12:28] <AliAfk98> https://paste.ubuntu.com/p/Vm4ftTqtJN/
#915 [12:29] * Sweetlove [webchat@p54B0B88A.dip0.t-ipconnect.de] has joined #minecrafthelp
#916 [12:30] <Sweetlove> Hey I posted my problem on reddit a couple days back and they told be to ask you guys
#917 [12:30] <Sweetlove> since my girlfiend isn't that good with tech and her laptop ran really slow i reinstalled windows and updated all drivers to their latest release. Everything runs really smooth but for some reason she really wants to play minecraft again.
#918 [12:30] <Sweetlove> However her Game doesn't even start properly it instantly goes back to the launcher and tells me that it ran into an "unepected issue".
#919 [12:30] <Sweetlove> I tried reinstalling minecraft and java, different driver releases older, newer and betas even tried to direct the laucher to the game directory and the java executable manually.
#920 [12:30] <Sweetlove> Minecraft gameoutput: https://pastebin.com/tC8Jezpq
#921 [12:31] <Sweetlove> here is the reddit post btw: https://www.reddit.com/r/Minecraft/comments/cphsru/please_someone_help_me_fix_my_girlfriends/
#922 [12:32] <Greymagic27> ??> Sweetlove win/!
#923 [12:32] <Mightyena> Sweetlove: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#924 [12:32] <Mightyena> Sweetlove: See https://minecraftirc.net/support-articles/windows/special-characters/ for more information on working around this problem.
#925 [12:32] <AliAfk98> may i ask how much do i have to wait?
#926 [12:33] <Greymagic27> AliAfk98, I'm just looking at your log :)
#927 [12:33] <AliAfk98> ok tnx
#928 [12:33] <Greymagic27> AliAfk98, Ah. I mixed up the names
#929 [12:33] <Greymagic27> Sweetlove, Please don't follow what Mightyena just sent you. That was meant for AliAfk98
#930 [12:33] <Greymagic27> ??> Sweetlove win/dxdiag
#931 [12:33] <Mightyena> Sweetlove: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#932 [12:33] <Greymagic27> Sweetlove, Please follow that instead ^
#933 [12:35] <AliAfk98> so i have to check whats up there ?
#934 [12:35] <Greymagic27> AliAfk98, Yea. Do you need me to send it again?
#935 [12:35] <AliAfk98> no
#936 [12:35] <AliAfk98> i can find it
#937 [12:38] <AliAfk98> if i change it the windows name it will work
#938 [12:38] <AliAfk98> ?
#939 [12:38] <Greymagic27> AliAfk98, It should do, yes.
#940 [12:42] <AliAfk98> i changed the user name so i have to reinstal the game ?
#941 [12:43] <Greymagic27> AliAfk98, On the new user
#942 [12:44] <AliAfk98> i just changed my current USername
#943 [12:44] <Greymagic27> AliAfk98, That won't work. You need to create a new user
#944 [12:44] <Greymagic27> See the 'instructions for support windows version' section here: https://minecraftirc.net/support-articles/windows/special-characters/
#945 [12:45] <AliAfk98> ok tnx
#946 [12:45] <AliAfk98> one more question
#947 [12:45] <Greymagic27> Sure
#948 [12:45] <AliAfk98> i have the windows 10 edition can i log in with my account that i have from my java edition
#949 [12:46] <Greymagic27> No. The windows 10 edition requires a microsoft account
#950 [12:46] <AliAfk98> i see
#951 [12:46] <AliAfk98> tnx
#952 [12:50] * AliAfk98 [webchat@91-113-126-79.hdsl.highway.telekom.at] has quit. (Quit: webchat.esper.net)
#953 [12:59] <Sweetlove> sorry for my late response i was afk
#954 [12:59] <Sweetlove> https://paste.ubuntu.com/p/kmszmgf9NJ/
#955 [13:01] <Greymagic27> Download the latest drivers from here: https://www.amd.com/en/support/graphics/amd-radeon-r7-series/amd-radeon-r7-200-series/amd-radeon-r7-m265
#956 [13:04] * Tim [webchat@m80-170-95-131.cust.tele2.se] has quit. (Quit: webchat.esper.net)
#957 [13:04] <Sweetlove> let me try that but the card should have the latest one
#958 [13:08] * Elidor [webchat@static.141.226.218.87.ccc.net.il] has joined #minecrafthelp
#959 [13:09] <Elidor> Hello, I have a problem with connecting to my own realm I just bought. It tells me connection timeout after a minute.
#960 [13:12] * ConsolePlayer24 [webchat@82-208-100-27.pg-nat-pool.mts-nn.ru] has joined #minecrafthelp
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#963 [13:13] <ConsolePlayer24> Hi , my friend playing on pc, i m playing ps4, can we play together in 1 world?
#964 [13:14] <Guest58932> i cant log in
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#967 [13:17] * insane [webchat@78-60-70-17.static.zebra.lt] has joined #minecrafthelp
#968 [13:17] <insane> hey
#969 [13:19] <insane> i have a problem that on alogin page i cant login. username and password is correct and tried it more than 3 times and it wont login, it just stays on the page
#970 [13:22] * ragepope [webchat@adsl-68-252-22-205.dsl.dytnoh.ameritech.net] has joined #minecrafthelp
#971 [13:22] <ragepope> I'm having issues loading into a game. At 100% of loading in to a local game, the Java SE Binary stops responding. https://bugs.mojang.com/browse/MC-158960
#972 [13:24] <ragepope> so far I've: reinstalled minecraft, cleaned my computer with multiple antivirus software multiple times, added more ram, installed other versions of java, changed the view distance from 2-32, ran with all processes closed
#973 [13:32] * steffy213 [webchat@76-218-74-45.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#974 [13:33] <steffy213> Everytime I open Minecraft it crashes. It does that every time
#975 [13:33] <steffy213> Why does it keep crashing?
#976 [13:43] * ORusso [webchat@b3dbcd01.virtua.com.br] has joined #minecrafthelp
#977 [13:44] <ORusso> 184/5000
#978 [13:44] <ORusso> hello, I've been using minecraft for a while. I recently changed my name and shortly after that I could no longer access my account. I asked to change password and do not receive the email for the change.
#979 [13:47] * ORusso [webchat@b3dbcd01.virtua.com.br] has quit. (Client Quit)
#980 [13:50] * ZedRK [webchat@czn84-1-78-228-144-96.fbx.proxad.net] has joined #minecrafthelp
#981 [13:50] <ZedRK> Greymagic27 it doesn't work finally
#982 [13:51] <ZedRK> Can I get help please ?
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#984 [13:56] * Vericsto [webchat@IN-84-15-190-020.bitemobile.lt] has joined #minecrafthelp
#985 [13:56] <Vericsto> Hi
#986 [13:57] <Vericsto> I can't login in minecraft.net and minecraft launcher
#987 [13:57] <Vericsto> on mobile i can login in minecraft.net but on computer not
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#989 [13:59] * bildramer [~bildramer@internet2-5-144-237-10.pat.amp.cosmote.net] has joined #minecrafthelp
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#992 [14:18] * Danier [webchat@62.140.137.99] has joined #minecrafthelp
#993 [14:21] <Danier> Hi dear Minecraft everytime i try to login into my launcher it says that my password or email is invalid even though im 100% sure they are correct. I tried everything to fix this problem i waited i reinstalled i reinstalled java i tried alternative downloads but everytime it still didn't work. I am starting to really stress about this. I gave my de
#994 [14:21] <Danier> tails to one of my friends who tried to login and for him it did work but for me it didn't.
#995 [14:28] * jese [webchat@dsl-187-227-160-232-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#996 [14:28] <jese> porque se me crasea el minecraf
#997 [14:29] <jese> y no me deja jugar
#998 [14:29] <jese> paste.ubuntu.com/p/FSm7yFhjhK/
#999 [14:31] * ToHereCan [webchat@74.156.37.46.bcube.co.uk] has joined #minecrafthelp
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#1001 [14:32] <ToHereCan> My Minecraft keeps freezing when I'm playing it says "Something's taking too long! 'root' took aprox 136.628 ms" etc. in the log file
#1002 [14:33] <ToHereCan> Another example: "Something's taking too long! 'root.gameRenderer.level' took aprox 109.4638 ms"
#1003 [14:33] <ToHereCan> Results in FPS drops every few seconds
#1004 [14:37] <ToHereCan> I should also mention that in the lagometer in the f3 debug screen, the lag spikes go up to the top of my monitor!
#1005 [14:41] * Mason [webchat@cblmdm72-240-18-29.buckeyecom.net] has joined #minecrafthelp
#1006 [14:42] <Mason> i'm having problems with my realms
#1007 [14:43] <Mason> as soon as I bought Realms my whole Minecraft stopped working
#1008 [14:43] <Mason> whenever I try to load a game it freezes and crashes
#1009 [14:43] <Mason> and when I click Realms it's just a blank screen
#1010 [14:48] <Mason> what I mean as in crashing I mean not responding
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#1012 [14:52] * Thear [webchat@100.19.145.81] has joined #minecrafthelp
#1013 [14:54] <Thear> Why doesn't Minecraft allow me to join a LAN server? When I try to join it says "Up.netty.channel$AnnotatedConnectException: Connection timed out: no further information:"
#1014 [14:55] <Mason> ?
#1015 [14:55] <Mason> IDK
#1016 [14:55] <Thear> Can i get help from someone else ?
#1017 [14:56] <Mason> ya
#1018 [14:56] <Mason> ya
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#1024 [15:03] <cpints> My minecraft is crashing on the mojang loading screen with the bar
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#1026 [15:05] * Ivan [webchat@94-230-191-190.cab.prima.net.ar] has joined #minecrafthelp
#1027 [15:07] <Ivan> Hello, 2 years ago i gifted the game to my sister and she can´t login. When she tries to change her password she does not recieve any email.
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#1030 [15:14] * Jentenlgames [webchat@178-84-167-82.dynamic.upc.nl] has joined #minecrafthelp
#1031 [15:15] <Jentenlgames> help
#1032 [15:15] <Jentenlgames> ?
#1033 [15:15] <Jentenlgames> ?
#1034 [15:15] * Mason [webchat@cblmdm72-240-18-29.buckeyecom.net] has left #minecrafthelp
#1035 [15:15] <Jentenlgames> ok
#1036 [15:16] <Jentenlgames> can someone please help me? i spilled my 25 bucks
#1037 [15:16] * gaminite [webchat@cpc110789-lewi20-2-0-cust720.2-4.cable.virginm.net] has joined #minecrafthelp
#1038 [15:17] <Jentenlgames> help?
#1039 [15:17] <gaminite> hi im having trouble with launching my minecraft java edition it keeps crashing and freezing on launch
#1040 [15:17] <Jentenlgames> Ok
#1041 [15:17] <Jentenlgames> Maybe reinstall the launcher?
#1042 [15:17] <gaminite> i have tried that 3 times and then im not sure what to do
#1043 [15:17] <Jentenlgames> where does it crash?
#1044 [15:17] * Lord_of_Life_ [~Lord@46.217.156.124] has joined #minecrafthelp
#1045 [15:17] <Jentenlgames> did you reinstall it 3 times?
#1046 [15:18] <gaminite> when its in the loading screen when mojang appears and then it full screens then when the red bar is nearly done it crasher
#1047 [15:18] <gaminite> crashes
#1048 [15:18] <gaminite> and yes 3 times
#1049 [15:18] <Jentenlgames> ok.
#1050 [15:18] <Jentenlgames> did you reinstall minecraft fully?
#1051 [15:18] <Jentenlgames> not only the launcher?
#1052 [15:19] <gaminite> yes completly of my computer yep minecraft and the launcher
#1053 [15:19] <Jentenlgames> ok. maybe log in again?
#1054 [15:19] <Jentenlgames> did you install any version of a cracked minecraft ever before on your device?
#1055 [15:19] <gaminite> no just the genuine version since 2015
#1056 [15:19] * Lord_of_Life [~Lord@77.28.167.225] has quit. (Ping timeout: 189 seconds)
#1057 [15:20] <Jentenlgames> ok.
#1058 [15:20] <Jentenlgames> Maybe you should mail mojang about it.
#1059 [15:21] <Jentenlgames> theyre currently replying to request from june 16th so it might take a while
#1060 [15:21] <gaminite> okay ill be patitent
#1061 [15:21] <Jentenlgames> i see no further options then mail Mojang or search it on youtube by terms likely on: red bar freeze minecraft etc.
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#1063 [15:30] * Yes [webchat@ip68-9-244-139.ri.ri.cox.net] has joined #minecrafthelp
#1064 [15:30] <Yes> I forgot my email to my account, and i think it is the one i no longer have access to what do i do?
#1065 [15:32] * Fearless_7135 [webchat@cpc80847-perr16-2-0-cust414.19-1.cable.virginm.net] has joined #minecrafthelp
#1066 [15:32] <Fearless_7135> greetings
#1067 [15:32] <Fearless_7135> is anybody available?
#1068 [15:32] * Yes [webchat@ip68-9-244-139.ri.ri.cox.net] has quit. (Client Quit)
#1069 [15:33] <Jentenlgames> yes
#1070 [15:33] <Jentenlgames> I AM AVAILABLE TO TALK.
#1071 [15:33] <Fearless_7135> Ok so i need a member of the official mojang crew to help me deal with a server full of corrupt staff
#1072 [15:33] <Jentenlgames> Ok. I can help you with that
#1073 [15:33] <Fearless_7135> They continously allow hackers to roam around the server and do nothing to stop them
#1074 [15:34] <Fearless_7135> and when you report them they either mute you or ban you
#1075 [15:34] <Jentenlgames> That is not possible as staff.
#1076 [15:34] <Fearless_7135> Im sorry?
#1077 [15:34] <Jentenlgames> servers can not be controlled by our staff members
#1078 [15:34] <Jentenlgames> these can only be used by owners of the servers (the ones that create them).
#1079 [15:35] <Fearless_7135> I do not wish for you to take over the server. Just to look into it
#1080 [15:35] <Fearless_7135> a server called MC-Central
#1081 [15:35] <Jentenlgames> We can't, and they can't too.
#1082 [15:36] <Fearless_7135> you mean to tell me that you people own minecraft... and there is nothing you can do to deal with a server full of hackers
#1083 [15:36] <Jentenlgames> We can't ban people. We don't have the rights for that. If you want to reportr someone, you should send screenshots to the help-line of mojang their E-Mail.
#1084 [15:36] <Jentenlgames> No, we as customer support cant help that.
#1085 [15:36] <Fearless_7135> to be fair its not banning people thats my problem. That is the servers staff problem
#1086 [15:36] <Lord_Ralex> Servers can do whatever they want to their players. Mojang does not police such actions, unless the server directly violates the EULA, to which how staff work is not in .
#1087 [15:37] <Lord_Ralex> Find another server if you don't like what that server is doing.
#1088 [15:37] <Fearless_7135> But the staff of said server refuse to punish hackers????
#1089 [15:37] <Jentenlgames> The servers and staff have their own minecraft world
#1090 [15:37] <Lord_Ralex> The staff choose how to run their server. It is not something Mojang can or will do. If the server wants to not do that, they are freely allowed not to.
#1091 [15:37] <Jentenlgames> To be said easier: every server started their own survival. Only they can give you the availability to fly.
#1092 [15:38] <Jentenlgames> You should then find a new server to play with and enjoy with your best friends
#1093 [15:40] <Fearless_7135> that sounds like a good idea.... if you cannot take care of a server.... i don't mind honest i just came here for some assistance but if none can be given, thank you for your time all the same
#1094 [15:41] * Matteo [webchat@ppp-212-95.33-151.wind.it] has joined #minecrafthelp
#1095 [15:41] <Matteo> Ciao
#1096 [15:41] <Matteo> posso chiedere un informazione??
#1097 [15:41] <Matteo> hello
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#1099 [15:43] * NoSkillzGio_ [webchat@net-5-94-44-142.cust.vodafonedsl.it] has joined #minecrafthelp
#1100 [15:44] <Ivan> Hello, 2 years ago i gifted the game to my sister and she can´t login. When she tries to change her password she does not recieve any email.
#1101 [15:51] * Colt [webchat@75-174-189-193.boid.qwest.net] has joined #minecrafthelp
#1102 [15:51] * Java [webchat@174-134-5-57.res.bhn.net] has joined #minecrafthelp
#1103 [15:51] <Java> how do i play with someone in singleplayer mode when on different connections?
#1104 [15:53] <Java> i looked at youtube and none of the metheds worked
#1105 [15:53] <Colt> had a minecraft acount like 5-6 years ago. trying to access it again and cant. none of the suport things seem to work.
#1106 [15:53] * jh12321 [webchat@188.29.51.128.threembb.co.uk] has joined #minecrafthelp
#1107 [15:54] <Java> wassup
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#1109 [15:54] <NoSkillzGio_> Good evening to all, my problem is that, I changed my computer today and i would like to re-download Minecraft throught my account but every time I try to download the game from the Minecraft.net site me to insert my credit card. I have the Minecraft Premium version of the Java edition, if anyone has already experienced this experience can tell me
#1110 [15:54] <NoSkillzGio_> how it solved. Thanks
#1111 [15:54] <jh12321> #i cannot recieve emails when trying to reset password
#1112 [15:54] <Zephyrus> my minecraft wont open
#1113 [15:54] <Zephyrus> it keeps crashing
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#1115 [15:55] * npolarski [webchat@204-210-157-241.res.spectrum.com] has joined #minecrafthelp
#1116 [15:55] <Zephyrus> i cant open minecraft
#1117 [15:55] <Zephyrus> it keeps crashing
#1118 [15:55] <npolarski> hi whenever i try to join my friends server it says io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information:
#1119 [15:57] <Zephyrus> my mine craft keeps crashing whenever i press play
#1120 [15:57] <Zephyrus> it doesnt give me a reason why
#1121 [15:59] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1122 [15:59] * Colt [webchat@75-174-189-193.boid.qwest.net] has quit. (Quit: webchat.esper.net)
#1123 [16:01] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1124 [16:03] * Will8892 [webchat@173-23-247-66.client.mchsi.com] has joined #minecrafthelp
#1125 [16:03] * MC__Dungeoneer [webchat@c-73-215-189-104.hsd1.nj.comcast.net] has joined #minecrafthelp
#1126 [16:03] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1127 [16:04] <Will8892> hi Im wondering about being unable to load java virt machine
#1128 [16:04] <MC__Dungeoneer> How do I play on an older version of minecraft, such as 1.7 or 1.8
#1129 [16:04] <Will8892> you check the instalations
#1130 [16:05] <Zephyrus> you go to installations and you make a new one
#1131 [16:05] <Zephyrus> now i need need help
#1132 [16:05] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1133 [16:05] <MC__Dungeoneer> me?
#1134 [16:06] * Will8892 [webchat@173-23-247-66.client.mchsi.com] has quit. (Client Quit)
#1135 [16:08] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1136 [16:08] * andreas [webchat@81.0.165.103] has joined #minecrafthelp
#1137 [16:08] <andreas> Hello?
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#1139 [16:10] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
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#1143 [16:14] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1144 [16:15] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
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#1146 [16:17] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1147 [16:18] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1148 [16:20] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1149 [16:20] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1150 [16:27] * crhcat [webchat@c-68-49-19-238.hsd1.mi.comcast.net] has joined #minecrafthelp
#1151 [16:28] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1152 [16:30] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why can someone help
#1153 [16:31] * Alexander [webchat@cm-84.215.151.209.getinternet.no] has joined #minecrafthelp
#1154 [16:31] <Alexander> hello
#1155 [16:32] <crhcat> hello so im trying to sign into my account but on the website nothing happens when i press login i have no clue ive gone through the developer tools to find out whats happening but when i look at it and press login it ends up saying Failed to load resource: net::ERR_CERT_COMMON_NAME_INVALID anyone know whats happening ive tried to get in on two dif
#1156 [16:32] <crhcat> ferent wifis and they both come out to saying that so if anyone knows if its me doing something or the site please let me know
#1157 [16:32] <Alexander> i cant log on my minecraft account, because there is someone who has switched my account name for some reason, maybe ive benn hacked? i have had this account for 8 years so its very pity to loose it....
#1158 [16:33] * sandra4 [webchat@c-2ec2ef6b-74736162.cust.telenor.se] has joined #minecrafthelp
#1159 [16:34] <sandra4> why can I log in to my account on the webside but when I try to log in to minecraft ''app'' then it doesnt work?
#1160 [16:36] * Alexander8 [webchat@cm-84.215.151.209.getinternet.no] has joined #minecrafthelp
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#1163 [16:38] * Casper [webchat@172.58.22.139] has joined #minecrafthelp
#1164 [16:39] * Casper is now known as Guest61635
#1165 [16:39] <Guest61635> uhhhh
#1166 [16:39] <Guest61635> how does this work lol
#1167 [16:39] <sandra4> well dont ask me lol
#1168 [16:40] <Guest61635> lol mood
#1169 [16:40] <sandra4> ye
#1170 [16:40] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1171 [16:40] <Guest61635> minecraft just straight up isnt running. even on single player ill spawn into the world and it'll say java script stopped working
#1172 [16:40] * KingCailan [webchat@184-96-2-131.hlrn.qwest.net] has joined #minecrafthelp
#1173 [16:40] <Guest61635> then itll crash, say sorry for the inconveniecne and i cant play
#1174 [16:41] <sandra4> lol why tho
#1175 [16:41] * KingCailan [webchat@184-96-2-131.hlrn.qwest.net] has quit. (Client Quit)
#1176 [16:41] <Guest61635> my internet is also being absolute bootyhole which isnt helping =_=
#1177 [16:41] <sandra4> haha lmao
#1178 [16:42] <Guest61635> do you have any idea how to fix it? ;;
#1179 [16:42] <sandra4> well it worked for me to log in to minecraft.net but not to the acuual ''app''
#1180 [16:42] <sandra4> maybe try refresh?
#1181 [16:43] <Guest61635> ive been refreshing it
#1182 [16:43] <Guest61635> god why does minecraft HATE ME
#1183 [16:43] <sandra4> or maybe restart
#1184 [16:43] <Guest61635> i just want diamonds smh
#1185 [16:43] <sandra4> or maybe u just have shitty network
#1186 [16:43] <Absol> sandra4: Please keep it civil
#1187 [16:43] <Guest61635> it doesnt work on any computer i go on
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#1190 [16:44] <sandra4> feels bad :(
#1191 [16:44] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1192 [16:44] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
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#1195 [16:48] <BOb> Good evening to all, my problem is that, I changed my computer today and i would like to re-download Minecraft throught my account but every time I try to download the game from the Minecraft.net site me to insert my credit card. I have the Minecraft Premium version of the Java edition, if anyone has already experienced this experience can tell me
#1196 [16:48] <BOb> how it solved. Thanks
#1197 [16:49] * storm889 [webchat@c-73-131-196-62.hsd1.ut.comcast.net] has joined #minecrafthelp
#1198 [16:49] <storm889> hey
#1199 [16:49] <storm889> heeeeeeeyyy
#1200 [16:49] <storm889> sorry
#1201 [16:49] <storm889> so my game crashes immediately when i enter a world
#1202 [16:49] <storm889> is there anything i can do to fix this?
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#1206 [16:51] <Prathamesh> Hi I got my minecraft windows 10 edition and it has graphic issues
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#1210 [16:53] <Jay> I forgot my email to my account
#1211 [16:54] <Jay> may I recover my email
#1212 [16:54] * Guest61635 [webchat@172.58.22.139] has quit. (Quit: webchat.esper.net)
#1213 [16:54] <Mike7> Every time I try to change my security questions I get an error and asked to try again
#1214 [16:54] <Jay> how do I recover my email
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#1217 [16:59] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
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#1220 [17:01] * Nauman [webchat@x4dbeb425.dyn.telefonica.de] has joined #minecrafthelp
#1221 [17:02] <Nauman> hey, i wanted to change my minecraft skin.. but sadly i have no knowledge about my security questions anymore
#1222 [17:02] <Nauman> i need them in order to login to the website
#1223 [17:03] <Mike7> I'm not a helper, but have you tried resetting them yet?
#1224 [17:03] <Oliver> When clicking on Play it reads an error Java (TM) Platform SE binary is not responding and then it says game crashed
#1225 [17:03] <Nauman> id love to reset them but i have no access to that email account anymore
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#1228 [17:08] * Snowman [~Snowman@119-18-146-85.ftth.glasoperator.nl] has joined #minecrafthelp
#1229 [17:09] <Mike7> Every time I try to reset my security questions, it seems to say it has an error
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#1231 [17:12] * PATRICIA [webchat@135-23-62-96.cpe.pppoe.ca] has joined #minecrafthelp
#1232 [17:13] <PATRICIA> HAVING TROUBLES ADDING A GIFT CARD, CAN YOU HELP?
#1233 [17:16] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1234 [17:17] <PATRICIA> SORRY CAN YOU HELP?
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#1236 [17:23] * Realm911 [webchat@68-190-119-9.dhcp.mdsn.wi.charter.com] has joined #minecrafthelp
#1237 [17:24] <_J_> I have Mac OS. I downloaded the most recent version of java and uninstalled and reinstalled the application, but the launch window is black
#1238 [17:24] <Realm911> Is there away to share a image?
#1239 [17:25] <_J_> can we share images through this chat?
#1240 [17:26] <_J_> I don't know
#1241 [17:26] <Realm911> Antone have the Error pop up when attempting to launch mine craft?
#1242 [17:27] <_J_> no error. just black launch screen
#1243 [17:28] <Realm911> I just downloaded it and i get a ERROR launching the game failed. unable to save download.
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#1247 [17:32] <Quincy> Hello, every time I attempt to load Minecraft Java it gets approximately 3/4 of the way through the loading bar before I get a not responding error. I have tried many other troubleshooting and nothing has worked
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#1250 [17:36] <_J_> I got kicked out, so I will restate that my launcher window pops up black. I installed most current version of java and uninstalled and reinstalled the app.
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#1253 [17:38] <_J_> why does my Minecraft Launcher window pop up black?
#1254 [17:38] <Realm911> no clue i cant get the download past 80%
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#1257 [17:39] <Cindy> hello so every time i try to play some servers it says can't resolve hostname. some server work and i can play them but others it says this?
#1258 [17:40] <_J_> this isn't very helpful. I emailed support@mojang.com for help
#1259 [17:43] <Realm911> thanks. i emailed them too
#1260 [17:46] * helpme [webchat@dsl-189-159-12-122-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#1261 [17:47] <helpme> My Minecraft has stopped launching after 1.14 release, Every time I start the game it fills up the loading bar most of the way and then says Java SE Binary has stopped working.
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#1263 [17:55] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1264 [17:56] * laws [webchat@162.219.176.244] has joined #minecrafthelp
#1265 [17:56] <Cindy> helpme best uername ever XD
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#1267 [17:57] <helpme> Cindy thanks man
#1268 [17:59] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1269 [17:59] <Zephyrus> ive tried multiple versions already
#1270 [17:59] <Zephyrus> but it crashes when i try to open it
#1271 [18:00] <helpme> is anyone here able to help me
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#1274 [18:02] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
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#1276 [18:09] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1277 [18:16] * TheLegend117YT [webchat@host81-158-26-33.range81-158.btcentralplus.com] has joined #minecrafthelp
#1278 [18:18] <asdf> Zephyrus [settings, enable logging]
#1279 [18:19] <TheLegend117YT> Hi, i've recently created my account on the Minecraft.net website but today when I tried to log in nothing happened, I reloaded the page and everything but nothing works, I downloaded the launcher and this is the message: Invalid email or password
#1280 [18:19] <TheLegend117YT> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#1281 [18:19] * crhcat [webchat@c-68-49-19-238.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#1282 [18:20] <TheLegend117YT> I basically cannot log in, so I don't remember my username and I also cannot register. What am I supposed to do?
#1283 [18:20] <asdf> ??> TheLegend117YT tools/hjt
#1284 [18:20] <Mightyena> TheLegend117YT: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1285 [18:20] <Mightyena> TheLegend117YT: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1286 [18:22] <TheLegend117YT> Why? @Mightyena I don't have any threats on my computer. That program also sounds dodgy and i've never heard of it.
#1287 [18:22] <asdf> check your hosts file, then track down your transaction id
#1288 [18:23] <TheLegend117YT> Someone please help me, I can't log in or register and I don't remember my username
#1289 [18:23] <asdf> do you have your transaction id?
#1290 [18:23] <TheLegend117YT> What? I haven't paid for anything
#1291 [18:23] <TheLegend117YT> No
#1292 [18:23] <asdf> ok, you should have
#1293 [18:30] <Zephyrus> asdf i enabled it
#1294 [18:30] <Zephyrus> now what
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#1296 [18:32] <Zephyrus> asdf
#1297 [18:44] * Valenttina2712 [webchat@pc-240-217-104-200.cm.vtr.net] has joined #minecrafthelp
#1298 [18:44] * LovePearl [webchat@unknown.puregig.net] has joined #minecrafthelp
#1299 [18:45] <LovePearl> My account wont work when logging in
#1300 [18:45] <Valenttina2712> How can I change the security questions?
#1301 [18:45] * IDK [webchat@c-73-88-181-129.hsd1.tn.comcast.net] has joined #minecrafthelp
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#1303 [18:46] <LovePearl> I've tried resetting my password and it still didn't work, I waited the hour and it still didnt work
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#1305 [18:49] <Zephyrus> my minecraft keeps crashing whenever i press play and it doesn't give me a reason why
#1306 [18:50] <Zephyrus> it tells me why now cause i have logging on
#1307 [18:50] <Zephyrus> but i still dont know how to fix it
#1308 [18:52] * Adam1994 [webchat@fl-71-48-252-118.dhcp.embarqhsd.net] has joined #minecrafthelp
#1309 [18:52] <Adam1994> are realms having issues at the moment?
#1310 [18:54] * Kapps [webchat@CPE1cabc0632133-CM1cabc0632130.cpe.net.cable.rogers.com] has joined #minecrafthelp
#1311 [18:54] <Kapps> I can not login to my minecraft java account. here is the error message:
#1312 [18:54] <Kapps> Sorry! Make sure you are online and try again
#1313 [18:54] <Kapps> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#1314 [18:54] * Absol kicked Kapps from #minecrafthelp (Reason: apps :Stop spamming)
#1315 [18:55] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1316 [18:55] * nick_kapps [webchat@CPE1cabc0632133-CM1cabc0632130.cpe.net.cable.rogers.com] has joined #minecrafthelp
#1317 [18:56] <Adam1994> does anyone know if realms are having connection issues?
#1318 [18:56] <nick_kapps> I can not login to my minecraft java account. My password is right. I logged in online perfectly but it is not working on the launcher
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#1322 [18:59] <TrnasGirlMagic> mine is a quick question cause my issue is that my account was hacked are they seriously working on tickets from 2 months ago or is the website jusut wrong becuase if they are thats fine ill figure something out im just trying to find out how long my account is gonna be under someone elses control for.
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#1325 [19:00] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1326 [19:01] <Caitlin> I forgot my security questions and do not have accsess to the email
#1327 [19:01] * mayito_12 [webchat@71-95-155-240.dhcp.mtpk.ca.charter.com] has joined #minecrafthelp
#1328 [19:02] <Zephyrus> contact support
#1329 [19:02] <mayito_12> help my game wont load , it will load the first time at 80% and then crash it wont load even though I uninstall and download again
#1330 [19:02] <Zephyrus> support@mojang.com
#1331 [19:02] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1332 [19:03] * Thomaz_4444 [webchat@b3d101ad.virtua.com.br] has joined #minecrafthelp
#1333 [19:04] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1334 [19:04] <mayito_12> my game crashes
#1335 [19:04] * Thomaz_4444 [webchat@b3d101ad.virtua.com.br] has quit. (Client Quit)
#1336 [19:05] <Zephyrus> same
#1337 [19:05] <mayito_12> all bad
#1338 [19:05] * HelloWorld [webchat@host81-131-164-39.range81-131.btcentralplus.com] has joined #minecrafthelp
#1339 [19:05] <HelloWorld> Hello
#1340 [19:05] <mayito_12> my game crashes when I click play
#1341 [19:07] <HelloWorld> So, I tried loggin into my minecraft account htat was made about 2010 so I clearly dont have the email address anymore, but I can login to the Java edition with the username and password.
#1342 [19:07] <HelloWorld> but I cant migrate my account to my new email address
#1343 [19:07] <HelloWorld> because... I dunno what email address I previously used, Any ideas?
#1344 [19:08] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
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#1347 [19:09] <FoxGrin02> Hi!
#1348 [19:10] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1349 [19:11] <mayito_12> my game crashes when I click play
#1350 [19:11] * helpme [webchat@dsl-189-159-12-122-dyn.prod-infinitum.com.mx] has quit. (Quit: webchat.esper.net)
#1351 [19:12] <FoxGrin02> I don't remember my email and password of my minecraft account, so I can't migrate! please, help me!
#1352 [19:13] * FoxGrin02 [webchat@b141e498.virtua.com.br] has quit. (Client Quit)
#1353 [19:15] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1354 [19:16] * Luisgamer_23 [webchat@dsl-189-230-223-35-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#1355 [19:18] * Thomaz44443 [webchat@189-69-109-25.dsl.telesp.net.br] has joined #minecrafthelp
#1356 [19:19] <mayito_12> my game crashes when I click play
#1357 [19:19] <Thomaz44443> hey guys
#1358 [19:19] <Thomaz44443> i tried to reinstall minecraft
#1359 [19:20] <Thomaz44443> but when i try to open it
#1360 [19:20] <Thomaz44443> this error appears
#1361 [19:20] <Thomaz44443> https://paste.gg/p/anonymous/ef7af0f068004555ac7d47de1e4f59a1
#1362 [19:21] * mayito_12 [webchat@71-95-155-240.dhcp.mtpk.ca.charter.com] has quit. (Quit: webchat.esper.net)
#1363 [19:23] <Luisgamer_23> I try to change my profile name but when I change the page it does not respond could you help me
#1364 [19:32] * TheSlayer6952 [webchat@ip68-0-59-70.no.no.cox.net] has joined #minecrafthelp
#1365 [19:33] <TheSlayer6952> Currently my friend's MC crashes in the loading screen, we have updated his driver, updated Java, and deleted all files and reinstalled MC, but it still crashes right before the game finishes loading. Not to mention his crash reports aren't updating.
#1366 [19:33] * e3 [webchat@99-155-36-228.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#1367 [19:34] <e3> hello i am having a problem when trying to play a minecraft world it automatically closes
#1368 [19:35] <e3> it says
#1369 [19:35] <e3> The game crashed whilst mouseclicked event handler
#1370 [19:35] <e3> Error: java.lang.IllegalStateException: failed to create a child event loop
#1371 [19:35] * Absol kicked e3 from #minecrafthelp (Reason: 3 :Stop spamming)
#1372 [19:36] * Thomaz4444 [webchat@b3d101ad.virtua.com.br] has quit. (Quit: webchat.esper.net)
#1373 [19:37] * e2 [webchat@99-155-36-228.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#1374 [19:38] <e2> hello i have a problem with minecraft when i launch and try to enter a world it says The game crashed whilst mouseclicked event handler
#1375 [19:38] <e2> Error: java.lang.IllegalStateException: failed to create a child event loop
#1376 [19:38] <e2> the crash report is https://paste.gg/p/anonymous/faa186e915144017942d5d42bb732c65
#1377 [19:39] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1378 [19:39] <e2> same
#1379 [19:40] <Zephyrus> mine wont even open though
#1380 [19:40] <e2> oh
#1381 [19:40] <Zephyrus> it crashes right away
#1382 [19:41] * e2 [webchat@99-155-36-228.lightspeed.sntcca.sbcglobal.net] has quit. (Client Quit)
#1383 [19:42] <Zephyrus> can someone help
#1384 [19:42] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1385 [19:42] * Robert [webchat@108-90-232-57.lightspeed.stlsmo.sbcglobal.net] has joined #minecrafthelp
#1386 [19:43] <Robert> on minecraft.net it will not login every time i click log in it does not do anything sometimes i get the occasional popup for the security thing then it goes back to doing nothing
#1387 [19:45] * JuiceBox312 [webchat@c-73-4-248-50.hsd1.ct.comcast.net] has joined #minecrafthelp
#1388 [19:45] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1389 [19:45] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
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#1392 [19:47] <JuiceBox312> I'm trying to get into a super old account and I only have a username but forgot my password... But I need an email to reset my password
#1393 [19:47] <JuiceBox312> But the account never had an email linked I dont think
#1394 [19:47] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
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#1396 [19:49] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1397 [19:53] * Caitlin [webchat@96-35-50-64.dhcp.stls.mo.charter.com] has quit. (Quit: webchat.esper.net)
#1398 [19:56] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1399 [19:56] <Zephyrus> ive been here all day
#1400 [19:58] <JuiceBox312> and nobody has helped?
#1401 [19:59] <Zephyrus> nope
#1402 [19:59] <Zephyrus> well
#1403 [19:59] <Zephyrus> one guy was but now hes gone
#1404 [19:59] <Zephyrus> he told me to turn on logging and when i did he left
#1405 [20:00] <JuiceBox312> oh great
#1406 [20:00] <Zephyrus> yup
#1407 [20:01] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1408 [20:02] * Luisgamer_23 [webchat@dsl-189-230-223-35-dyn.prod-infinitum.com.mx] has quit. (Quit: webchat.esper.net)
#1409 [20:03] * Coby [webchat@96-46-215-112.new.brazosnet.com] has joined #minecrafthelp
#1410 [20:04] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1411 [20:04] * Coby [webchat@96-46-215-112.new.brazosnet.com] has quit. (Client Quit)
#1412 [20:05] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1413 [20:07] * asdf [~asdf@67.142.112.79] has quit. (Read error: Connection reset by peer)
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#1415 [20:16] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1416 [20:16] <Zephyrus> plz help
#1417 [20:16] <Zephyrus> ive been here since 12pm
#1418 [20:19] <JuiceBox312> yeah this is bonkers wow. Pretty sure my account got hijacked too and without help I can't get it back
#1419 [20:20] <JuiceBox312> there isn't even a number to call..
#1420 [20:21] <Zephyrus> email
#1421 [20:21] <Zephyrus> support@mojang.com
#1422 [20:21] <Zephyrus> thats what i did
#1423 [20:22] * iRubensito [webchat@customer-CGN-HMO-74-168.megared.net.mx] has joined #minecrafthelp
#1424 [20:22] <iRubensito> Hi
#1425 [20:23] <JuiceBox312> Hello
#1426 [20:23] <iRubensito> JuiceBox i need help
#1427 [20:23] <JuiceBox312> as do I
#1428 [20:24] * scarlet_envy [webchat@0278ee6b.bb.sky.com] has joined #minecrafthelp
#1429 [20:24] <scarlet_envy> hellooo
#1430 [20:24] <iRubensito> I cannot access my minecraft account, it does not accept my password and when I ask to restore it, I never receive the email, and it does not appear in the spam folder
#1431 [20:24] <JuiceBox312> hi
#1432 [20:24] <scarlet_envy> oop
#1433 [20:24] <JuiceBox312> same is happening to me
#1434 [20:24] <scarlet_envy> cannot relate
#1435 [20:25] <JuiceBox312> I looked up my username and UUID and someone changed my name and skin and everything
#1436 [20:25] <scarlet_envy> That is called being hacked my friend
#1437 [20:25] <scarlet_envy> That is a you problem
#1438 [20:25] <JuiceBox312> and they put their email on it i'm assuming, so i have no way to recover it without mogang help
#1439 [20:26] <JuiceBox312> it was changed over a year ago, I haven't played in like 3 years. thats not a me problem if there is no way to recover lol
#1440 [20:26] * iRubensito [webchat@customer-CGN-HMO-74-168.megared.net.mx] has quit. (Client Quit)
#1441 [20:26] <scarlet_envy> Uhm so can anyone here help me
#1442 [20:27] <scarlet_envy> Well okay! :)
#1443 [20:27] <JuiceBox312> I haven't seen an operator say anything
#1444 [20:27] <scarlet_envy> Guess i'll have to sit and wait
#1445 [20:27] <JuiceBox312> yep
#1446 [20:36] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1447 [20:38] * Brad [webchat@207.228.78.3] has joined #minecrafthelp
#1448 [20:39] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1449 [20:39] <JuiceBox312> GreyVulpine are you able to help me
#1450 [20:39] * IzzyTheFabPotato [webchat@cpe-101-164-2-52.cxui-cr-103.cht.nsw.bigpond.net.au] has joined #minecrafthelp
#1451 [20:39] <Brad> Hey just a quick question. Was wondering if realms was on xbox 360? Thank you in advance for your help
#1452 [20:40] <IzzyTheFabPotato> Hi. I'm trying to log into minecraft.net with an account I created a couple of months ago, but whenever I try to login, it never loads. Is there a way to fix this? Thanks.
#1453 [20:42] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help\
#1454 [20:43] * Gugus294 [webchat@ip70-187-175-230.oc.oc.cox.net] has joined #minecrafthelp
#1455 [20:43] * asdf [~asdf@67.142.112.79] has quit. (Read error: Connection reset by peer)
#1456 [20:45] <scarlet_envy> Is there an admin here yet
#1457 [20:45] <Gugus294> So my Minecraft is unable to connect to any servers, whatsoever. I am on Vanilla Minecraft on the latest version, with a stable internet connection, a fresh install of the game, and Java is up to date. I have already let Minecraft through all my firewalls, and even tried it again with all of my firewalls disabled, but I am still unable to play mult
#1458 [20:45] <Gugus294> iplayer at all.
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#1460 [20:46] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
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#1465 [20:48] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1466 [20:48] <Zephyrus> asdf
#1467 [20:48] <Zephyrus> do you know anything
#1468 [20:50] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1469 [20:51] * Gugus294 [webchat@ip70-187-175-230.oc.oc.cox.net] has quit. (Quit: webchat.esper.net)
#1470 [20:51] <JuiceBox312> It's nice knowing there is no support on this game lol
#1471 [20:52] <Zephyrus> you gotta email
#1472 [20:52] <Zephyrus> this is a voulenteer thing
#1473 [20:52] <Zephyrus> im just doing this while im waiting for my email
#1474 [20:54] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1475 [21:00] * Sopa [webchat@cpe-75-83-68-154.socal.res.rr.com] has joined #minecrafthelp
#1476 [21:02] <Sopa> I Keep getting this message when I try to play Minecraft Java Server io.netty.channel.Abstract Channel$Annotated Socket Exception: Connection Unreachable does anyone know how to fix it
#1477 [21:02] <Sopa> I'm talking about the Multiplayer
#1478 [21:12] * scarlet_envy [webchat@0278ee6b.bb.sky.com] has quit. (Quit: webchat.esper.net)
#1479 [21:13] * sbb [webchat@104.225.165.79] has joined #minecrafthelp
#1480 [21:15] <sbb> hello i am trying to connect my old minecraft account to my mojang account but the email that was used to start my original account isnt active anymore because it was gifted to me by my grandmotherand it wont let me transfer my account to mojang. i already set up an account on mojang with my new personal email.
#1481 [21:19] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
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#1484 [21:24] * Pat3 [webchat@ool-4a58e12f.dyn.optonline.net] has joined #minecrafthelp
#1485 [21:24] <Pat3> I have been trying to login to my accounts for a couple weeks now and I still cannot login.
#1486 [21:25] <Pat3> This is the only computer that I cannot login with
#1487 [21:25] <Pat3> I can login with other computers, but I only want to use this specific one
#1488 [21:26] * papajack [webchat@c-73-210-87-127.hsd1.in.comcast.net] has joined #minecrafthelp
#1489 [21:27] <papajack> i cant login to minecraft launcher and the credentials are correct
#1490 [21:27] * Zoom [webchat@h69-130-134-151.prsstn.dsl.dynamic.tds.net] has joined #minecrafthelp
#1491 [21:28] <papajack> ?????
#1492 [21:28] <Zoom> Is there any possible way to check the email of my Minecraft account i have the password and username
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#1495 [21:29] * Rojas [webchat@75-167-113-158.phnx.qwest.net] has joined #minecrafthelp
#1496 [21:29] <Rojas> Hello
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#1498 [21:29] * HH_HH [webchat@c-75-68-143-213.hsd1.vt.comcast.net] has quit. (Client Quit)
#1499 [21:29] <Rojas> I have a quick question
#1500 [21:30] <Rojas> Anyone here?
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#1503 [21:31] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1504 [21:32] <Rojas> One of my family members recently purchased an account from minecraft can i get a refund for this
#1505 [21:32] * Rojas [webchat@75-167-113-158.phnx.qwest.net] has quit. (Client Quit)
#1506 [21:33] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1507 [21:38] * Lynx [webchat@66-189-64-121.dhcp.oxfr.ma.charter.com] has joined #minecrafthelp
#1508 [21:39] * Lynx is now known as Guest15812
#1509 [21:39] <Guest15812> Hey, my game freezes on my main monitor and then goes to my second monitor and i cant click anywhere
#1510 [21:39] <Guest15812> on fullscreen mode
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#1512 [21:44] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
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#1515 [21:48] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1516 [21:50] * glitterbee [webchat@pool-100-2-249-124.nycmny.fios.verizon.net] has joined #minecrafthelp
#1517 [21:51] <glitterbee> i'm not able to load the game
#1518 [22:00] * ronin [webchat@114.78.218.17] has joined #minecrafthelp
#1519 [22:00] <ronin> i can not buy minecraft
#1520 [22:00] <ronin> it says credit card error
#1521 [22:01] <ronin> help asap
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#1523 [22:03] * ronin [webchat@114.78.218.17] has joined #minecrafthelp
#1524 [22:03] <ronin> help
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#1526 [22:12] * DannyP [webchat@pool-96-227-96-89.phlapa.fios.verizon.net] has joined #minecrafthelp
#1527 [22:14] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1528 [22:16] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1529 [22:16] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1530 [22:18] * Sam [webchat@cpe-70-92-133-165.wi.res.rr.com] has joined #minecrafthelp
#1531 [22:22] <Sam> Hi whenever I try to play Minecraft: java edition I get faced with this message: The game crashed whilst initializing game Error: java.lang.OutOfMemoryError: Java heap space. I tried fixing it by reinstalling, and it did nothing. I don't know what the problem is because I have 16 gbs of ram, so I shouldn't be "out of memory".
#1532 [22:24] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1533 [22:24] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1534 [22:31] <DannyP> Sam, try going into the into the installations tab in the launcher and clicking the profile you're using and edit it, then change -Xmx2G so that the number is higher, it might be only 1 gb and making the nuber higher will let minecraft use more ram. Idk if this is your issue but its worth a shot
#1535 [22:33] <Sam> DannyP would i be changing the 2 to a 3+?
#1536 [22:33] <DannyP> try in 1 increments and if that doesnt work then someone else should be better to help you
#1537 [22:34] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1538 [22:34] <Zephyrus> please help ive been here since like 11am
#1539 [22:35] <DannyP> jeez
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#1541 [22:42] * nathaniel [webchat@c-73-41-160-34.hsd1.ca.comcast.net] has joined #minecrafthelp
#1542 [22:42] <nathaniel> hi
#1543 [22:42] <nathaniel> d
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#1545 [22:46] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1546 [22:54] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1547 [22:56] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1548 [22:57] * kitti [webchat@50-81-211-116.client.mchsi.com] has joined #minecrafthelp
#1549 [22:58] <kitti> Hi, I bought minecraft java edition a couple years ago and i forgot the username and password. I do not have access to the email I used because it got deleted.
#1550 [23:00] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
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#1555 [23:20] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1556 [23:22] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help
#1557 [23:22] <Zephyrus> if anyone can help
#1558 [23:22] <Zephyrus> please
#1559 [23:22] <Zephyrus> ive been here since 11am
#1560 [23:24] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help if anyone can help please ive been here since 11am
#1561 [23:31] * Yash [webchat@c-71-195-122-16.hsd1.ca.comcast.net] has joined #minecrafthelp
#1562 [23:32] <Zephyrus> C:/Users/Clarkey%20O!/AppData/Roaming/.minecraft/libraries/org/apache/logging/log4j/log4j-core/2.8.1/log4j-core-2.8.1.jar!/META-INF/log4j-provider.properties
#1563 [23:32] <Zephyrus> oops
#1564 [23:32] <Zephyrus> my minecraft keeps crashing whenever i press play can someone help if anyone can help please ive been here since 11am
#1565 [23:33] <Yash> Hey, I ain't no professional but maybe I can try and help?
#1566 [23:33] <Zephyrus> yes please
#1567 [23:33] <Zephyrus> everytime i press play it crashes
#1568 [23:33] <Yash> First off, I'm guessing you already reinstalled it all right?
#1569 [23:33] <Zephyrus> yes\
#1570 [23:33] <Zephyrus> and ive tried multiple versions
#1571 [23:33] <Yash> Like ALL of it? completely sweeping minecraft off your comp?
#1572 [23:34] <Zephyrus> yes
#1573 [23:34] <Yash> Do you know what the specs of you comp are?
#1574 [23:34] <Zephyrus> i dont remember
#1575 [23:34] <Zephyrus> but i know its more than enough
#1576 [23:34] <Yash> What kind of computer do you have?
#1577 [23:34] <Zephyrus> PC
#1578 [23:35] <Yash> You are running vanilla minecraft right? Maybe you left something in the mix?
#1579 [23:35] <Zephyrus> yes vanilla
#1580 [23:35] * Wayner [webchat@c-67-174-253-172.hsd1.ca.comcast.net] has joined #minecrafthelp
#1581 [23:35] <Yash> have you ever tried modding?
#1582 [23:36] <Zephyrus> yes
#1583 [23:36] <Yash> And you are sure that has all been deleted in which it wouldn't cause further problems in the start-up or gameplay at all?
#1584 [23:36] <Zephyrus> yes
#1585 [23:37] <Zephyrus> i deleted everything that had to do with minecraft
#1586 [23:38] <Yash> Something that might help
#1587 [23:38] <Zephyrus> ?
#1588 [23:38] <Yash> Start the game with the setting "Open output log when games start"
#1589 [23:38] <Wayner> We purchased Minecraft and my daughter was playing fine until she "hit a button" that erased the launcher from the computer. Now, when we go to the official site, we don't get the prompt to log in and play, only prompts to buy. How do I get the play button back?
#1590 [23:38] <Zephyrus> yup
#1591 [23:39] <Zephyrus> i already did
#1592 [23:39] <Yash> What does it say?
#1593 [23:39] <Yash> Wayner, you might want to log into the account first? Not sure if you had tried already.
#1594 [23:39] <Zephyrus> process crashed with exit code 1
#1595 [23:40] <Wayner> Yes, I've gotten into the Admin account, can see personal info, but I don't know how to get to the game.
#1596 [23:41] <Zephyrus> Yash
#1597 [23:41] <Zephyrus> StatusLogger Unable to open jar:file:/C:/Users/Clarkey%20O!/AppData/Roaming/.minecraft/libraries/org/apache/logging/log4j/log4j-core/2.8.1/log4j-core-2.8.1.jar!/META-INF/log4j-provider.properties
#1598 [23:41] <Wayner> I'm not great at navigating the site, so it could be simple
#1599 [23:41] <Yash> hold up Zeph
#1600 [23:41] <Yash> Wayner, it should be under the "My Games" tab
#1601 [23:42] <Yash> the first one after you already log in to the account
#1602 [23:42] * Aaron [webchat@cpe-121-212-90-195.nb06.nsw.asp.telstra.net] has joined #minecrafthelp
#1603 [23:42] <Wayner> I'll try quick and come back
#1604 [23:42] <Yash> Got it
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#1606 [23:43] <Aaron> Hello, I'm having troubles with my minecraft account
#1607 [23:43] <Yash> Not sure how long you have played Zephyrus, but meta-inf has been notorious for crashing games
#1608 [23:43] <Yash> back in like beta-1.7.3
#1609 [23:43] <Zephyrus> whats that
#1610 [23:43] <Zephyrus> ah
#1611 [23:43] <Aaron> I can't log in with the email i signed the name up with
#1612 [23:43] <Zephyrus> how do i get rid of it
#1613 [23:43] <Yash> It's necessary for the game to run
#1614 [23:44] <Zephyrus> oh
#1615 [23:44] <Zephyrus> hm
#1616 [23:44] <Yash> Yeah, you used to have to delete it to mod the game
#1617 [23:44] <Aaron> how do i log onto minecraft?
#1618 [23:44] <Yash> Have you validated the email Aaron?
#1619 [23:44] <Aaron> yes, although i made my account back in 2012
#1620 [23:44] <Yash> You have migrated the account too?
#1621 [23:45] <Aaron> the account migrated on its own and i was logged out
#1622 [23:45] <Aaron> then when i try log back in, it doesnt let me
#1623 [23:45] <Aaron> even with the email i orignally used
#1624 [23:45] <Yash> You might want to try it manual just in case
#1625 [23:45] <Yash> https://account.mojang.com/migrate
#1626 [23:46] <Aaron> ill try that now
#1627 [23:47] <Yash> Zephyrus, have you played recently?
#1628 [23:47] <Aaron> it says that my account has already been migrated
#1629 [23:47] <Zephyrus> not on this computer
#1630 [23:47] <Wayner> O.k. I do not a "my games" tab....It's acting like it's not even downloaded. My account has an arrow pointing to Minecraft.net Once there, I see icons at the top for store, realms, etc. and a big green button to buy the game. Doesn't seem like the right place.
#1631 [23:47] <Yash> You might want to update your gpu drivers
#1632 [23:47] <Yash> That could be a problem
#1633 [23:48] <Yash> What GPU do you have? Radeon, Nvidia, Intel
#1634 [23:48] <Aaron> how do i recover my account?
#1635 [23:48] <Aaron> i think i've been hacked
#1636 [23:48] <Yash> Are you able to log into the account online?
#1637 [23:48] <Aaron> nope, it says invalid email or password
#1638 [23:49] <Yash> That is also happening to my brother
#1639 [23:49] <Zephyrus> nvidia
#1640 [23:49] <Yash> https://www.geforce.com/drivers
#1641 [23:49] <Aaron> what do you reckon is the best solution?
#1642 [23:49] <Yash> Wayner you might want to be on the Mojang website
#1643 [23:49] <Yash> https://account.mojang.com/login
#1644 [23:50] <Yash> There it should be the tab
#1645 [23:50] <Yash> Aaron, I really don't know. I came here to try and find a solution, but I already sent a ticket in. I wish I could help
#1646 [23:50] <Aaron> Thanks Yash
#1647 [23:51] <Yash> Sorry about that. Good luck
#1648 [23:52] <Zephyrus> which one do i download
#1649 [23:52] <Zephyrus> i dont know
#1650 [23:52] <Zephyrus> what i have rn
#1651 [23:53] <Wayner> Went to Mojang, my games, Minecraft and get the "buy Minecraft" screen again
#1652 [23:54] <Wayner> No log in
#1653 [23:54] <Yash> to the right should be the minecraft download button
#1654 [23:55] <Yash> if you are not logged in on mojang, it should be in the top right
#1655 [23:55] <Yash> Zephyrus, I found a detector and I'll try it out to see if it works real quick then send it over
#1656 [23:55] <Zephyrus> Yash do i just download the latest game ready one?
#1657 [23:57] <Yash> For you GPU
#1658 [23:57] <Yash> you can find it with this program
#1659 [23:57] <Yash> https://www.techpowerup.com/download/techpowerup-gpu-z/
#1660 [23:57] <Yash> I have two different GPUs so if you also do, there will be a tab at the bottom to change them out
#1661 [23:58] * Tuqha [webchat@c-73-220-97-213.hsd1.ca.comcast.net] has joined #minecrafthelp
#1662 [23:58] <Tuqha> i have an old minecraft account but i forgot which email i used to create it
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