#1 [00:00] <asdf> just nobody
#2 [00:00] <minion> ok then
#3 [00:00] <asdf> ask
#4 [00:00] <minion> Welp
#5 [00:00] <Liza> can you log in without using your email?
#6 [00:00] <Liza> or do you have to use it
#7 [00:00] * dankeggs [webchat@cpe-121-211-108-210.hhui-cr-002.ken.nsw.bigpond.net.au] has joined #minecrafthelp
#8 [00:00] <asdf> old accounts used to
#9 [00:00] <minion> so what am I supposed to unplug
#10 [00:01] <asdf> most people have migrated
#11 [00:01] <asdf> minion, usually the router
#12 [00:01] <minion> ok
#13 [00:01] <minion> bye
#14 [00:01] <asdf> depends on your setup
#15 [00:01] <dankeggs> So idk if anyone can help be butttt, I reset my password for minecraft but now it is saying it's wrong and won't let me migrate my acc
#16 [00:01] <minion> thx for helping
#17 [00:01] <asdf> have fun
#18 [00:02] <Liza> well I forgot what email I used for my account xD
#19 [00:02] <dankeggs> So idk if anyone can help be butttt, I reset my password for minecraft but now it is saying it's wrong and won't let me migrate my account
#20 [00:02] <asdf> ??> Liza account/forgot-email
#21 [00:02] <Mightyena> Liza: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#22 [00:02] * dankeggs [webchat@cpe-121-211-108-210.hhui-cr-002.ken.nsw.bigpond.net.au] has quit. (Client Quit)
#23 [00:02] <Liza> okay ill try that thanks
#24 [00:06] * Liza [webchat@108-231-17-180.lightspeed.irvnca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#25 [00:10] * Alsemanta [webchat@cpe-70-92-131-75.wi.res.rr.com] has joined #minecrafthelp
#26 [00:10] <Alsemanta> https://paste.ubuntu.com/p/GmGk8ckYks/
#27 [00:11] <Alsemanta> Unable to download help. Hijackthis file posted
#28 [00:12] <asdf> thx
#29 [00:12] <asdf> !hjt https://paste.ubuntu.com/p/GmGk8ckYks/
#30 [00:12] <Absol> asdf: Nothing matching in database
#31 [00:13] <Alsemanta> meaning?
#32 [00:14] <asdf> sounds like an internet issue, or firewall. where is the error?
#33 [00:15] <Alsemanta> after opening the launcher and pressing play after it loads from pressing play it pops up
#34 [00:16] <asdf> jus says " Unable to save download help." ?
#35 [00:16] <Alsemanta> yea
#36 [00:17] <asdf> do you have bytefence?
#37 [00:17] <Alsemanta> nope all anti programs i removed
#38 [00:18] <asdf> similar https://www.minecraftforum.net/forums/support/java-edition-support/2797707-unable-to-save-download
#39 [00:19] * Kush [webchat@c-73-60-40-192.hsd1.nh.comcast.net] has joined #minecrafthelp
#40 [00:19] <asdf> searchung
#41 [00:19] <asdf> did you reboot?
#42 [00:19] <Alsemanta> yea
#43 [00:20] <asdf> after removing...
#44 [00:20] <Alsemanta> yup i removed 2 anti programs and rebooted
#45 [00:21] <asdf> more recent https://www.minecraftforum.net/forums/support/java-edition-support/2973283-launching-the-game-failed-unable-to-save-download
#46 [00:22] <asdf> ??> Alsemanta tools/adwcleaner
#47 [00:22] <Kush> my game says i cant go into realms
#48 [00:22] <Alsemanta> ill try it
#49 [00:22] <Kush> i updated it
#50 [00:23] <Kush> it says i need consent
#51 [00:23] <asdf> ??> Alsemanta av/adwcleaner
#52 [00:23] <Mightyena> Alsemanta: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#53 [00:23] <Mightyena> Alsemanta: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#54 [00:24] <Alsemanta> ok
#55 [00:24] <Kush> So im trying to play on realms but it says something about I need consent, my age is 18 on the website, it says to update my account and I did but i dont know whatr to do??
#56 [00:25] <asdf> can you try a different server?
#57 [00:26] <Kush> im trying to play on realms
#58 [00:26] <asdf> have you benn on it before?
#59 [00:26] <asdf> been
#60 [00:27] <Kush> a long time ago
#61 [00:27] <asdf> https://help.mojang.com/customer/portal/articles/1780997-mojang-account-users-under-13
#62 [00:28] * Alsemanta [webchat@cpe-70-92-131-75.wi.res.rr.com] has quit. (Quit: webchat.esper.net)
#63 [00:28] <Kush> when i fill out the info it sats my emails dont match
#64 [00:29] <Kush> says childs email doesnt match parents
#65 [00:29] <asdf> I'm unfamiliar. it shows it needs a cc
#66 [00:30] <Kush> how do i find out my parents email ??
#67 [00:31] <Kush> Error! The provided parent e-mail does not match the parental consent request e-mail.
#68 [00:31] <asdf> ask them?
#69 [00:31] <Kush> thats what it says
#70 [00:31] <Kush> but i never put a parent email
#71 [00:31] <asdf> so, it wants a cc, it seems
#72 [00:31] <Kush> wdym a cc ?
#73 [00:32] <asdf> credit card
#74 [00:33] <asdf> to prove age
#75 [00:33] <Kush> i put in my cc
#76 [00:33] * Batzsy [webchat@cpe-104-175-74-42.socal.res.rr.com] has joined #minecrafthelp
#77 [00:33] <Kush> and it asks for parent email and childs
#78 [00:33] <Batzsy> how do i add a friend on minecraft pc
#79 [00:33] <Batzsy> ive only ever used pe so im lOsT
#80 [00:34] <asdf> multiplayer?
#81 [00:34] * Batzsy [webchat@cpe-104-175-74-42.socal.res.rr.com] has quit. (Client Quit)
#82 [00:35] <asdf> Kush, I never ran into this. stick around, someone with a @ or + usually know more
#83 [00:36] <Kush> ok
#84 [00:40] <asdf> I just never used realms, even though I see a free trial
#85 [00:43] <asdf> so did you migrate your account?
#86 [00:44] <asdf> ??> Kush account/migrate
#87 [00:44] <Mightyena> Kush: To migrate your old minecraft.net account (i.e. you used your username to log in) to a Mojang account, use this page: https://account.mojang.com/migrate
#88 [00:45] <asdf> Kush:: https://www.minecraftforum.net/forums/support/java-edition-support/2304424-realms-parental-consent
#89 [01:38] * Cassidy_ [webchat@122.104.43.28] has joined #minecrafthelp
#90 [01:39] <Cassidy_> Hi! I am having trouble as I cannot migrate my old Minecraft account to my new Mojang account because I can't remember the email I signed my Minecraft account up with and I don't have a copy of my transaction ID either, the only information I have is my account username and password
#91 [01:41] * xShot_Bro [webchat@42.115.9.43] has joined #minecrafthelp
#92 [01:41] <xShot_Bro> Whenever I try to send the reset security email to my email, it never sends. It's been like 3 weeks and I'm still not getting anything
#93 [01:43] <asdf> ??> Cassidy_ account/forgot-email
#94 [01:43] <Mightyena> Cassidy_: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#95 [01:44] <asdf> xShot_Bro, check your spam folder??
#96 [01:44] <xShot_Bro> i've tried that already
#97 [01:45] <asdf> ??> xShot_Bro account/forgot-email
#98 [01:45] <Mightyena> xShot_Bro: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#99 [01:45] * Cassidy_ [webchat@122.104.43.28] has quit. (Quit: webchat.esper.net)
#100 [01:47] <xShot_Bro> well, i'm 100% sure that the email i'm using is right because whenever i try to send a security question reset, it says send instructions too the one i'm using
#101 [01:48] * lola2 [webchat@c110-21-108-155.farfl4.nsw.optusnet.com.au] has joined #minecrafthelp
#102 [01:48] <asdf> is it mugrated?
#103 [01:48] <lola2> hello
#104 [01:49] * lola2 [webchat@c110-21-108-155.farfl4.nsw.optusnet.com.au] has quit. (Client Quit)
#105 [01:49] <xShot_Bro> i don't think it is migrated
#106 [01:49] <asdf> ??> xShot_Bro account/migrate
#107 [01:49] <Mightyena> xShot_Bro: To migrate your old minecraft.net account (i.e. you used your username to log in) to a Mojang account, use this page: https://account.mojang.com/migrate
#108 [01:54] * Redmonkeyz [webchat@103-96-86-72.novaconnect.nz] has joined #minecrafthelp
#109 [01:54] <Redmonkeyz> Hi
#110 [01:55] <Redmonkeyz> I’m on MCPE and when I sign into my Xbox live account, it messes up my game. I try open a world and it says generating for ages, then says unable to connect. If I try joining a friends world it says unable to connect as well, and doesn’t even show them online sometimes. Invites don’t work either. I tried signing into my alt account and everything w
#111 [01:55] <Redmonkeyz> orked smoothly and performed perfectly fine, so something about my account isn’t working properly.
#112 [01:55] <Redmonkeyz> Anyone on?
#113 [01:55] <asdf> we just talk java here, but stick around. someone may eventually
#114 [01:55] * Redmonkeyz [webchat@103-96-86-72.novaconnect.nz] has quit. (Client Quit)
#115 [01:57] * Redmonkeyz_ [webchat@103-96-86-72.novaconnect.nz] has joined #minecrafthelp
#116 [01:57] <Redmonkeyz_> Oh
#117 [01:57] <Redmonkeyz_> Microsoft and Xbox support both told me to contact Mojang about it
#118 [01:57] <Redmonkeyz_> Apparently they don’t handle it
#119 [01:57] <Redmonkeyz_> so if this doesn’t work, I don’t know what will
#120 [01:58] <Redmonkeyz_> There isn’t anyone to help me fix my issue, they all say that they don’t handle it
#121 [01:59] * Redmonkeyz_ [webchat@103-96-86-72.novaconnect.nz] has quit. (Client Quit)
#122 [02:00] * asdf [~asdf@67.142.112.88] has quit. (Read error: Connection reset by peer)
#123 [02:00] * Redmonkeyz [webchat@103-96-86-72.novaconnect.nz] has joined #minecrafthelp
#124 [02:00] <Redmonkeyz> Anybody on right now?
#125 [02:01] * asdf [~asdf@67.142.112.88] has joined #minecrafthelp
#126 [02:01] <Redmonkeyz> ?
#127 [02:01] <asdf> Redmonkeyz
#128 [02:01] <Redmonkeyz> hi
#129 [02:01] <asdf> you need to stay here longer
#130 [02:01] <asdf> patience
#131 [02:01] <Redmonkeyz> How do I know who helpers are?
#132 [02:02] <Redmonkeyz> And I’m on iPad, whenever I exit safari, it disconnects me
#133 [02:02] <asdf> anyone willing/able
#134 [02:02] <Redmonkeyz> I’m on MCPE and when I sign into my Xbox live account, it messes up my game. I try open a world and it says generating for ages, then says unable to connect. If I try joining a friends world it says unable to connect as well, and doesn’t even show them online sometimes. Invites don’t work either. I tried signing into my alt account and everything w
#135 [02:02] <Redmonkeyz> orked smoothly and perfectly fine.
#136 [02:02] <Redmonkeyz> So something is wrong with my main account
#137 [02:02] <asdf> I see, mcpe is on tablet?
#138 [02:02] <Redmonkeyz> Yeah, on my ipad
#139 [02:03] <asdf> I wonder if it is router
#140 [02:04] <Redmonkeyz> I asked on Minecraft discord support channel, they said to ask Xbox support, I asked Xbox support, they said to ask Microsoft, I asked Microsoft, the person literally asked “what’s mcpe” and told me they don’t handle it, then said to contact mojang
#141 [02:04] <asdf> some people know a lot more here
#142 [02:04] <asdf> yeah, gotta love getting the runaround
#143 [02:04] <Redmonkeyz> Yea, if it’s router though, why is it only my main account that messes up my game
#144 [02:05] * Jimbo [webchat@118.208.23.209] has joined #minecrafthelp
#145 [02:05] <Jimbo> Hello
#146 [02:05] <asdf> can you find a more stable connection to here
#147 [02:05] <asdf> ?
#148 [02:05] <Jimbo> I need some help
#149 [02:05] <Redmonkeyz> Wdym
#150 [02:05] <asdf> hi
#151 [02:05] <Redmonkeyz> Hi jimbo
#152 [02:06] <Jimbo> emails arent being sent to my email anymore from mojang so i cant reset my password
#153 [02:06] <Jimbo> do you know why
#154 [02:06] <asdf> got a pc that can keep you here until some better help arrives. this is all volunteeer
#155 [02:06] <Redmonkeyz> I don’t have a pc :(
#156 [02:06] <Redmonkeyz> Only my ipad
#157 [02:07] * NexWulf [webchat@cpe-76-173-138-76.hawaii.res.rr.com] has joined #minecrafthelp
#158 [02:07] <Redmonkeyz> Welcome
#159 [02:07] <asdf> ok, then expect to check routinely, and wait here for at least 15 minutes after asking
#160 [02:07] <Redmonkeyz> ok, I hope it’s soon cause every time I leave the tab, it disconnects me
#161 [02:08] <asdf> nobody is paid to help you
#162 [02:08] <Redmonkeyz> If I rejoin, will it put me in this same room?
#163 [02:08] <Redmonkeyz> Yeah I know, I’m glad people are here to help for free
#164 [02:08] <asdf> you might look for an irc app
#165 [02:08] <Redmonkeyz> IRC?
#166 [02:08] <asdf> a good app will hold the connection
#167 [02:09] <asdf> ??> Redmonkeyz irc
#168 [02:09] <Mightyena> Redmonkeyz: Internet Relay Chat. You're using it.
#169 [02:09] <Redmonkeyz> Oh
#170 [02:09] <asdf> irc.esper.net
#171 [02:09] <Redmonkeyz> Preview could not be loaded
#172 [02:09] <asdf> what preview??
#173 [02:10] <Redmonkeyz> T won’t load
#174 [02:10] <Redmonkeyz> Oof
#175 [02:10] <asdf> it isnt a website
#176 [02:10] <Redmonkeyz> I get a laptop in 2 months though :D
#177 [02:10] <Redmonkeyz> So it’ll be way easier
#178 [02:11] <asdf> check the apple app-store for irc client
#179 [02:11] <NexWulf> I'm having issues with logging in regarding Realms. I keep receiving, on a specific Realms server, the io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection Timed Out: no further information. error. The weird thing is that I'm able to log in to a different Realms server. I own neither. Is there any explanation to this? I've already
#180 [02:11] <NexWulf> checked all my router settings, restarted my computer and Minecraft, talked to the admin who said it looks fine. Furthermore, another player is able to log in to the server while I can't. I've restarted my router and updated my firmware too. Any suggestions on what to do next?
#181 [02:11] <asdf> or keep this tab/page open
#182 [02:11] <asdf> NexWulf , searching
#183 [02:13] * Myst_Strike [webchat@193-119-80-36.tpgi.com.au] has joined #minecrafthelp
#184 [02:13] <Myst_Strike> Hi
#185 [02:13] <asdf> here is something https://gaming.stackexchange.com/questions/316791/how-to-solve-the-io-netty-channel-abstractchannelannotatedconnectexception-co
#186 [02:13] <Redmonkeyz> Anyone able to help on?
#187 [02:13] <Myst_Strike> It's been 6 hrs and I've tried logging in and it still DOESN'T WORK!!!
#188 [02:14] <Myst_Strike> Can anyone help?
#189 [02:14] <NexWulf> gonna try that now asdf. Thanks.
#190 [02:14] <asdf> sometimes, be patient. you have an unsupported question, Redmonkeyz
#191 [02:14] <Redmonkeyz> Just asking to c lol
#192 [02:14] <asdf> Myst_Strike can you explain more?
#193 [02:15] <Myst_Strike> This all started last night
#194 [02:15] <asdf> logging into minecraft.net?
#195 [02:15] <Myst_Strike> I was going to login into my alt until i got kicked out of all the accounts I was on. I used the password but it still didn't work.
#196 [02:15] <asdf> in the game?
#197 [02:16] <Myst_Strike> So i waited till right now and tried
#198 [02:16] <Myst_Strike> Yes
#199 [02:16] <Myst_Strike> but it still doesn't work!!
#200 [02:16] <asdf> lets look
#201 [02:16] <asdf> ??> Myst_Strike tools/hjt
#202 [02:16] <Mightyena> Myst_Strike: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#203 [02:16] <Mightyena> Myst_Strike: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#204 [02:16] <Myst_Strike> ?
#205 [02:17] <Redmonkeyz> That sounds VERY fishy
#206 [02:17] <asdf> it usually reveals a common issue
#207 [02:17] <xShot_Bro> I'm legit so confused at why mojang is not sending any emails at all. I can login fine into the minecraft launcher with the email I am using. But, whenever I try to send a security reset email to the email address for the account, nothing pops up
#208 [02:17] <asdf> ??> xShot_Bro tools/hjt
#209 [02:17] <Mightyena> xShot_Bro: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#210 [02:17] <Mightyena> xShot_Bro: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#211 [02:17] <Redmonkeyz> Apparently they’re still checking messages from June 18th Rn so I don’t think I’ll ever be answered lol
#212 [02:18] <Myst_Strike> Done
#213 [02:18] <asdf> need url
#214 [02:18] <Redmonkeyz> This support isn’t helping me :(
#215 [02:18] <Myst_Strike> https://paste.ubuntu.com/p/gbQcXbcWqb/
#216 [02:18] <asdf> !hjt https://paste.ubuntu.com/p/gbQcXbcWqb/
#217 [02:18] <Absol> asdf: Found: MCLeaks/AltDispenser(Tool, Pirated, Fix: info/mcleaks), Discord(Turn off Discord Overlay, else disable Discord), VPN(Any VPN)
#218 [02:19] <asdf> fix that, and change your pw
#219 [02:19] <Myst_Strike> ??
#220 [02:19] <Myst_Strike> ??? MCLEAKS??
#221 [02:19] <Myst_Strike> how do you delte it?
#222 [02:19] <asdf> ??> Myst_Strike win/hosts/edit
#223 [02:19] <Mightyena> Myst_Strike: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#224 [02:19] <Mightyena> Myst_Strike: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#225 [02:20] <NexWulf> asdf, tried the tips in article you sent, unfortunately no ice.
#226 [02:20] <NexWulf> no dice**
#227 [02:20] <Redmonkeyz> I’m on MCPE and when I sign into my Xbox live account, it messes up my game. I try open a world and it says generating for ages, then says unable to connect. If I try joining a friends world it says unable to connect as well, and doesn’t even show them online sometimes. Invites don’t work either. I tried signing into my alt account and everything w
#228 [02:20] <Redmonkeyz> orked smoothly and perfectly fine.
#229 [02:20] <xShot_Bro> okay done, https://paste.ubuntu.com/p/b6tcTn3nBX/
#230 [02:20] <Redmonkeyz> Making sure my question doesn’t get flooded
#231 [02:20] <Redmonkeyz> Lol
#232 [02:20] <asdf> remove the entries that have mojang, save...change pw
#233 [02:20] <Myst_Strike> what do i do after that?
#234 [02:21] <Myst_Strike> I have the host on my screen now what?
#235 [02:21] <asdf> !hjt https://paste.ubuntu.com/p/b6tcTn3nBX/
#236 [02:21] <Absol> asdf: Found: AVG(AV, Fix: av/avg), Akamai NetSession(Potential Issue, Fix: Remove), Kaspersky(AV, Fix: av/kaspersky), Hola(VPN, Uses your connection as a tunnel), Discord(Turn off Discord Overlay, else disable Discord), WebCompanion(Malware, fix: av/adwcleaner), Tunnelbear(VPN), VPN(Any VPN)
#237 [02:21] <asdf> remove the entries that have mojang, save...change pw
#238 [02:21] <Myst_Strike> ?
#239 [02:22] <asdf> xShot_Bro you have some problems there
#240 [02:22] <xShot_Bro> okay?
#241 [02:22] <asdf> ??> xShot_Bro av/avg
#242 [02:22] <Mightyena> xShot_Bro: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG for Minecraft to update itself properly. To do so see the instructions here: https://support.avg.com/SupportArticleView?l=en&urlName=Disable-AVG-Antivirus
#243 [02:22] <Mightyena> xShot_Bro: Alternatively, use a different AV program, such as Malwarebytes; see ?? av/malwarebytes for more information.
#244 [02:23] <asdf> ??> xShot_Bro av/kaspersky
#245 [02:23] <Mightyena> xShot_Bro: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: https://support.kaspersky.com/9927#block1
#246 [02:23] <xShot_Bro> oh um okay, i'll try to see what i can do
#247 [02:23] <asdf> xShot_Bro vpn, discord overlay/
#248 [02:23] <asdf> you have a lot going wrong
#249 [02:23] <Redmonkeyz> Anyone who can help on yet?
#250 [02:24] <xShot_Bro> oh man i didnt know that lmao
#251 [02:24] <asdf> ??> xShot_Bro av/adwcleaner
#252 [02:24] <Mightyena> xShot_Bro: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#253 [02:24] <Mightyena> xShot_Bro: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#254 [02:25] <xShot_Bro> mkay, thanks for helpingg
#255 [02:25] <Redmonkeyz> Why u guys sending malwares
#256 [02:25] <Redmonkeyz> Wth
#257 [02:25] <Redmonkeyz> Trying to give me a virus!
#258 [02:25] <Redmonkeyz> ?
#259 [02:25] <asdf> no, they are being blocked\
#260 [02:25] <asdf> they cant connect properly
#261 [02:26] <asdf> ?? info/mcleaks
#262 [02:26] <Mightyena> info/mcleaks: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#263 [02:26] <Mightyena> info/mcleaks: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#264 [02:26] <asdf> this is a common problem too
#265 [02:26] <Redmonkeyz> Might leave, not getting help here
#266 [02:26] <NexWulf> so anyone else have a solution I could try?
#267 [02:26] <asdf> try later\
#268 [02:26] <Redmonkeyz> Anywhere I can contact a staff member or helper directly without having to wait for hours?
#269 [02:27] <asdf> ??> Redmonkeyz account/send-email
#270 [02:27] <Mightyena> Redmonkeyz: Have you tried turning it off and on again? The universal fix that never fails
#271 [02:27] <asdf> ??> Redmonkeyz account/send-email
#272 [02:27] <Mightyena> Redmonkeyz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#273 [02:27] <Mightyena> Redmonkeyz: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#274 [02:27] <Redmonkeyz> Boi lol
#275 [02:27] <Redmonkeyz> Already did
#276 [02:27] <Redmonkeyz> It says they’re replying to June 18th, I don’t wanna wait that long
#277 [02:27] <asdf> yeah, try here hourly
#278 [02:28] <Redmonkeyz> I’ll be an old man by the time xD
#279 [02:28] <asdf> it was june 16
#280 [02:28] <asdf> they are making progress finally
#281 [02:28] <asdf> lol
#282 [02:30] <Redmonkeyz> So where can I get instant support?
#283 [02:30] <GreyVulpine> Good luck with that.
#284 [02:30] <asdf> hey @\
#285 [02:30] <GreyVulpine> \o
#286 [02:31] <asdf> mcpe issue
#287 [02:31] <GreyVulpine> I see that
#288 [02:31] <Redmonkeyz> Where can I even get support for it? Mojang the right place?
#289 [02:31] <GreyVulpine> Sounds like something xbox support will need to address
#290 [02:31] <Redmonkeyz> I literally asked Xbox support, first place I asked and they said “we don’t handle things which aren’t Xbox consoles, go ask Microsoft”
#291 [02:32] <Redmonkeyz> I asked Microsoft and they said “we don’t handle mobile games, ask Mojang”
#292 [02:32] <Redmonkeyz> Mcpe support sucks
#293 [02:32] <Redmonkeyz> They don’t even have anyone to contact for these issues
#294 [02:32] <Redmonkeyz> What am I supposed to do?
#295 [02:33] * Redmonkeyz [webchat@103-96-86-72.novaconnect.nz] has quit. (Quit: webchat.esper.net)
#296 [02:33] <GreyVulpine> So, you say you're trying to log into your xbox live account and..
#297 [02:33] * GreyVulpine sighs
#297 [02:33] * xShot_Bro [webchat@42.115.9.43] has quit. (Quit: webchat.esper.net)
#298 [02:33] <NexWulf> Reposting my question, so it doesn't get buried... I know tis rude but I'm desperate to get back onto the realms server..
#299 [02:33] <NexWulf> I'm having issues with logging in regarding Realms. I keep receiving, on a specific Realms server, the io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection Timed Out: no further information. error. The weird thing is that I'm able to log in to a different Realms server. I own neither. Is there any explanation to this? I've already
#300 [02:33] <NexWulf> checked all my router settings, restarted my computer and Minecraft, talked to the admin who said it looks fine. Furthermore, another player is able to log in to the server while I can't. I've restarted my router and updated my firmware too. Any suggestions on what to do next?
#301 [02:33] * Absol kicked NexWulf from #minecrafthelp (Reason: exWulf :Stop spamming)
#302 [02:33] <asdf> he closed safari
#303 [02:33] * Redmonkeyz [webchat@103-96-86-72.novaconnect.nz] has joined #minecrafthelp
#304 [02:34] <Redmonkeyz> I’m back
#305 [02:34] <asdf> you missed a reply
#306 [02:34] <Redmonkeyz> What’d it say? Sorry
#307 [02:34] <asdf> <@GreyVulpine> So, you say you're trying to log into your xbox live account and..
#308 [02:34] * NexWulf [webchat@cpe-76-173-138-76.hawaii.res.rr.com] has joined #minecrafthelp
#309 [02:34] <NexWulf> well I didn't actually mean to spam.. I apologize...
#310 [02:34] <Redmonkeyz> What was the reply
#311 [02:35] <asdf> he was looking for clarification
#312 [02:35] <Redmonkeyz> This
#313 [02:35] <Redmonkeyz> where am I even meant to go for the issue
#314 [02:35] <Redmonkeyz> Xbox says nah, Microsoft says nah
#315 [02:36] <Redmonkeyz> This is my last place
#316 [02:36] <asdf> thinkung...
#317 [02:36] <asdf> ing...
#318 [02:36] <NexWulf> I'm having issues with logging in regarding Realms. I keep receiving, on a specific Realms server, the io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection Timed Out: no further information. error. The weird thing is that I'm able to log in to a different Realms server. I own neither. Is there any explanation to this? I've already
#319 [02:36] <NexWulf> checked all my router settings, restarted my computer and Minecraft, talked to the admin who said it looks fine. Furthermore, another player is able to log in to the server while I can't. I've restarted my router and updated my firmware too. Any suggestions on what to do next?
#320 [02:36] <GreyVulpine> We don't do MCPE support here. If it's a problem with your Xbox account even, it's Xbox/Microsoft
#321 [02:36] <Redmonkeyz> Well Xbox and Microsoft said to contact Mojang!
#322 [02:36] <GreyVulpine> If it's something with your device itself, yeah, there's nothing we can do about it
#323 [02:36] <Redmonkeyz> Mcpe support is absolute trash
#324 [02:36] <Redmonkeyz> Is my account, not my device
#325 [02:36] <asdf> on xbox, id hard reset
#326 [02:37] <GreyVulpine> You said before, that you tried logging into your xbox account and the name wasn't correct?
#327 [02:37] <Redmonkeyz> No..
#328 [02:37] <Redmonkeyz> I’m on MCPE and when I sign into my Xbox live account, it messes up my game. I try open a world and it says generating for ages, then says unable to connect. If I try joining a friends world it says unable to connect as well, and doesn’t even show them online sometimes. Invites don’t work either. I tried signing into my alt account and everything w
#329 [02:37] <Redmonkeyz> orked smoothly and perfectly fine.
#330 [02:37] * Absol kicked Redmonkeyz from #minecrafthelp (Reason: edmonkeyz :Stop spamming)
#331 [02:37] * Redmonkeyz_ [webchat@103-96-86-72.novaconnect.nz] has joined #minecrafthelp
#332 [02:38] <Redmonkeyz_> I was kicked
#333 [02:38] <Redmonkeyz_> Apparently I spammed
#334 [02:38] <Redmonkeyz_> U guys still here?
#335 [02:38] <GreyVulpine> Yeah, just watch the copy/paste
#336 [02:38] <Redmonkeyz_> I’m on MCPE and when I sign into my Xbox live account, it messes up my game. I try open a world and it says generating for ages, then says unable to connect. If I try joining a friends world it says unable to connect as well, and doesn’t even show them online sometimes. Invites don’t work either. I tried signing into my alt account and everything w
#337 [02:38] <Redmonkeyz_> orked smoothly and perfectly fine.
#338 [02:38] <Redmonkeyz_> This is my issue
#339 [02:38] <asdf> https://www.techjunkie.com/clear-cache-xbox-one/
#340 [02:38] <GreyVulpine> What are you running MCPE on?
#341 [02:38] <Redmonkeyz_> my main account is bugged somehow, my alt account worked perfectly fine and ran smoothly
#342 [02:38] <Redmonkeyz_> iPad Air 2
#343 [02:38] <Redmonkeyz_> It worked fine for years before this
#344 [02:38] <Redmonkeyz_> And this issue only came about a few weeks ago
#345 [02:38] <GreyVulpine> And you're logging into the xbox account through minecraft MCPE?
#346 [02:39] <GreyVulpine> Or a seperate app?
#347 [02:39] <Redmonkeyz_> yes, I’m logging into Xbox live/Microsoft account in Minecraft PE app
#348 [02:39] <Redmonkeyz_> And after I sign in, if I try opening a world, it gets stuck on the generating world screen and either crashes or just stays like that
#349 [02:40] <GreyVulpine> Have you tried logging into your xbox account on the computer and seeing if there's any messages?
#350 [02:40] <asdf> could it be a corrupt world?
#351 [02:40] <Redmonkeyz_> And doesn’t show when my friends are online, and even if it does, it says unable to connect when I try join
#352 [02:40] <Redmonkeyz_> nope, tried every world I have
#353 [02:40] <Redmonkeyz_> and it works fine when I sign out or use my alt account
#354 [02:40] <Redmonkeyz_> I deleted and re installed, I restarted device, I signed out and back in
#355 [02:40] <GreyVulpine> Have you tried logging into your xbox account on the computer and seeing if there's any messages?
#356 [02:40] <Redmonkeyz_> I checked my Xbox account and there’s nothing
#357 [02:41] <Redmonkeyz_> It’s how it should be
#358 [02:41] <asdf> no pc...
#359 [02:41] <Redmonkeyz_> I checked on Xbox app
#360 [02:41] <Redmonkeyz_> And emal
#361 [02:41] <asdf> xbox has an adge browser
#362 [02:41] <Redmonkeyz_> email
#363 [02:41] <asdf> oh, safari is a browser
#364 [02:41] <Redmonkeyz_> yeah
#365 [02:42] <Redmonkeyz_> Idk if I’ll have to get a new account
#366 [02:42] <Redmonkeyz_> It never used to glitch like this for me, only started few weeks ago
#367 [02:42] <asdf> it's an oddity
#368 [02:42] <asdf> maybe an update incompatibility?
#369 [02:43] <Redmonkeyz_> Not sure
#370 [02:43] <Redmonkeyz_> It looks like it works on other iPad Air 2
#371 [02:43] <asdf> nught need a bug report
#372 [02:43] <asdf> but you will need to narrow it down
#373 [02:44] <asdf> they need to reproduce it
#374 [02:44] <Redmonkeyz_> Ok, I’ll hop off now
#375 [02:44] <Redmonkeyz_> Thanks for your help
#376 [02:44] <Redmonkeyz_> I guess I’ll jst get a new account
#377 [02:44] <asdf> good luck
#378 [02:44] <Redmonkeyz_> nothing else to do, support doesn’t even worj
#379 [02:44] <Redmonkeyz_> Work*
#380 [02:44] * asdf shrugs
#380 [02:44] * Redmonkeyz_ [webchat@103-96-86-72.novaconnect.nz] has quit. (Quit: webchat.esper.net)
#381 [02:45] <NexWulf> so, any other solutions to my weird and unfortunate problem?
#382 [02:45] <asdf> sorry
#383 [02:45] <asdf> thx for sticking around
#384 [02:45] <NexWulf> but of course.
#385 [02:46] <Greymagic27> NexWulf, Hi. Can you ask the owner to put another world on the realm, a completely new one, and then see if you can join?
#386 [02:46] <NexWulf> He's offline, unfortunately. Other people have been able to enter and exit the realm though.
#387 [02:47] <NexWulf> Which seems to make this a client-side issue. But it's strange that I'm able to log on to a different realm with no issue.
#388 [02:47] <NexWulf> Which makes it seem like a server-side issue.
#389 [02:47] <Greymagic27> NexWulf, To be sure that nothing on your PC is causing the issue, let's take a look and see if you have any incompatible software. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#390 [02:47] <Greymagic27> ??> NexWulf tools/hjt
#391 [02:47] <Mightyena> NexWulf: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#392 [02:47] <Mightyena> NexWulf: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#393 [02:47] <asdf> iirc, he did that
#394 [02:48] <NexWulf> I actually have not done this HiJackThis.
#395 [02:48] <NexWulf> brb while I do this
#396 [02:50] <NexWulf> https://paste.ubuntu.com/p/9xHcgg6ZnV/
#397 [02:51] <Greymagic27> NexWulf, Could you try uninstalling avast?
#398 [02:51] <NexWulf> Has there been known complications with interactions between the two? I don't feel safe uninstalling my anti-virus.
#399 [02:52] <Greymagic27> NexWulf, In some cases that I've seen it has caused connection issues. If it's not the cause feel free to install it back again
#400 [02:52] <NexWulf> I'll try it, one moment.
#401 [02:56] * NexWulf [webchat@cpe-76-173-138-76.hawaii.res.rr.com] has joined #minecrafthelp
#402 [02:56] <NexWulf> That was weird.
#403 [02:56] <NexWulf> I got disconnected
#404 [02:56] <asdf> yeah, probably fixed it
#405 [02:56] <NexWulf> Anyway, Currently waiting for the uninstallation
#406 [02:57] <NexWulf> and now loading minecraft to see if it will work...
#407 [02:57] <asdf> I saw discord overlay can be a problem too
#408 [02:58] <Greymagic27> asdf, That wouldn't cause connection issues though
#409 [02:58] <asdf> k
#410 [02:58] <NexWulf> still no dice, Greymagic27. Still getting that same error message.
#411 [02:59] <asdf> !hjt https://paste.ubuntu.com/p/9xHcgg6ZnV/
#412 [03:00] <Absol> asdf: Found: Avast(AV), Overwolf(Old versions crash, Fix: Update Overwolf), Discord(Turn off Discord Overlay, else disable Discord), ASUS(OEM), Plays.tv(Overlay, Potential graphic/display issues)
#413 [03:00] <NexWulf> I actually disabled discord overlay directly through discord, since it kept interfering with League of Legends.
#414 [03:01] <asdf> not sure on the rest, I don't trust asus though
#415 [03:02] <Greymagic27> asdf, Asus is an OEM :P Not a program
#416 [03:02] <NexWulf> any other solutions to try?
#417 [03:05] <Greymagic27> NexWulf, Hmm. Realms in general aren't something I've spent time in researching the issues and fixes. It may be worth if you wait for a more experienced volunteer to come along who knows a bit more about your issue
#418 [03:05] <asdf> I don't trust asus since https://www.bleepingcomputer.com/news/security/asus-live-update-infected-with-backdoor-in-supply-chain-attack/
#419 [03:06] <NexWulf> In that case, I will come back when the sun is up where I am. I'll hope that a rest overnight will improve the situation. If not... well... I'll be back.
#420 [03:06] <NexWulf> Thank you for your effort in assisting me.
#421 [03:06] <Greymagic27> NexWulf, No problem! Sorry we couldn't work out a fix
#422 [03:14] * Fred [webchat@2.109.102.67] has joined #minecrafthelp
#423 [03:15] <Fred> Hi i have an old minecraft account from my childhood and i'm interested in playing again, though i can't remember my login can you help
#424 [03:15] <Greymagic27> Fred, Hey. Have you emailed mojang support?
#425 [03:15] <Fred> i have not tried that
#426 [03:16] <Greymagic27> Fred, You'll need to go and email them. Include as much information as possible
#427 [03:16] <Greymagic27> ??> Fred account/send-email
#428 [03:16] <Mightyena> Fred: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#429 [03:16] <Mightyena> Fred: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#430 [03:16] <Fred> I cannot wait for that long, isnt there a quicker way?
#431 [03:17] <Fred> 2 months is just mad to me
#432 [03:17] <Greymagic27> Fred, There isn't anyway to fast track it. You will need to wait the two months
#433 [03:18] <Fred> Oh fuck off you cant be serious this is a fucking disgrace so called "customer support"
#434 [03:18] <Absol> Fred: Please keep it civil
#435 [03:19] <Fred> suck a fat dick
#436 [03:19] * Absol kicked Fred from #minecrafthelp (Reason: red :Keep it civilized, you are just a human being)
#437 [03:24] * Lord_of_Life [~Lord@77.28.123.74] has joined #minecrafthelp
#438 [03:26] * Lord_of_Life_ [~Lord@77.28.123.58] has quit. (Ping timeout: 206 seconds)
#439 [03:44] * MarceloVich [webchat@17.red-81-36-101.dynamicip.rima-tde.net] has joined #minecrafthelp
#440 [03:45] <MarceloVich> me han hackeado la cuenta y cuando me logeo pone que se ha eliminado
#441 [03:45] <Greymagic27> ??> MarceloVich account/send-email
#442 [03:45] <Mightyena> MarceloVich: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#443 [03:45] <Mightyena> MarceloVich: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#444 [03:45] <MarceloVich> my account has been hacked and when I log in it says it has been deleted
#445 [03:46] * MarceloVich [webchat@17.red-81-36-101.dynamicip.rima-tde.net] has quit. (Client Quit)
#446 [03:46] * marcelo [webchat@17.red-81-36-101.dynamicip.rima-tde.net] has joined #minecrafthelp
#447 [03:46] <marcelo> my account has been hacked and when I log in it says it has been deleted
#448 [03:47] <marcelo> please can i recover my account
#449 [03:47] <Greymagic27> marcelo, Email mojang as instructed above
#450 [03:48] <marcelo> you give me mojang's email please
#451 [03:52] <marcelo> marcelovv05@gmail.com
#452 [04:17] * Admin_Skeppy [webchat@ppp079166078243.access.hol.gr] has joined #minecrafthelp
#453 [04:18] <Admin_Skeppy> Help me pls i changed pc and i dont remember my email if can pls send me my email
#454 [04:19] <Andrio> Want it emailed to you?
#455 [04:19] <Andrio> ??> Admin_Skeppy account/forgot-email
#456 [04:19] <Mightyena> Admin_Skeppy: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#457 [04:20] <Admin_Skeppy> no i dont remember my email and i dont have access to my email if you can send me my email i wanna play invaded lands and i bought rank
#458 [04:22] <Andrio> ??> Admin_Skeppy account/send-email
#459 [04:22] <Mightyena> Admin_Skeppy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#460 [04:22] <Mightyena> Admin_Skeppy: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#461 [04:47] * xXKawaiiAngelXx [webchat@106-68-124-17.dyn.iinet.net.au] has joined #minecrafthelp
#462 [04:50] * Affend_LP [webchat@p2E51D65D.dip0.t-ipconnect.de] has joined #minecrafthelp
#463 [04:50] <xXKawaiiAngelXx> hi so everytime i try log in no mater what password i try and yes ive waited 24 hrs as well just in case it locked it always says invalid and when i send the forgot password email it never sends and yes ive checked trash and spam and i know that it is the right email because their are past forgot password emails from last year what am i supposed to
#464 [04:50] <xXKawaiiAngelXx> do
#465 [04:51] <Affend_LP> my password isnt incorrect but Minecraft says the password is incorrect
#466 [04:51] <asdf> ??> xXKawaiiAngelXx tools/hjt
#467 [04:51] <Mightyena> xXKawaiiAngelXx: Have you tried turning it off and on again? The universal fix that never fails
#468 [04:52] <asdf> ??> xXKawaiiAngelXx tools/hjt
#469 [04:52] <Mightyena> xXKawaiiAngelXx: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#470 [04:52] <Mightyena> xXKawaiiAngelXx: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#471 [04:52] <asdf> ??> Affend_LP tools/hjt
#472 [04:52] <Mightyena> Affend_LP: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#473 [04:52] <Mightyena> Affend_LP: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#474 [04:53] <Affend_LP> hello my minecraft says your password is incorrect but it isnt
#475 [04:54] <asdf> ??> Affend_LP tools/hjt
#476 [04:54] <Mightyena> Affend_LP: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#477 [04:54] <Mightyena> Affend_LP: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#478 [04:54] <Affend_LP> semms yesterday
#479 [04:54] <xXKawaiiAngelXx> it says that it isnt supported on my laptop
#480 [04:54] <Affend_LP> what for a laptop is it?
#481 [04:55] <xXKawaiiAngelXx> macbook
#482 [04:55] <Affend_LP> which
#483 [04:55] <Affend_LP> year?
#484 [04:55] <Affend_LP> normal or pro air
#485 [04:55] <asdf> ??> xXKawaiiAngelXx mac/hosts/edit
#486 [04:55] <Mightyena> xXKawaiiAngelXx: First, enable the root user and login to it by following this guide https://support.apple.com/en-us/HT204012. Then open the Terminal App in Finder -> Utilities
#487 [04:55] <Mightyena> xXKawaiiAngelXx: Then in Terminal, type sudo open -a TextEdit /private/etc/hosts and press enter
#488 [04:55] <xXKawaiiAngelXx> like 2012 to 2014
#489 [04:56] <Affend_LP> i have the same one it runs
#490 [04:56] <asdf> make sure you have no lines that have mojang
#491 [04:56] <Affend_LP> hello i cant do this with hijack i dont know how
#492 [04:57] <asdf> ??> Affend_LP tools/hjt
#493 [04:57] <Mightyena> Affend_LP: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#494 [04:57] <Mightyena> Affend_LP: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#495 [04:57] <asdf> where is the problem?
#496 [04:57] <Affend_LP> hello i cant di dont know how
#497 [04:57] <asdf> are you using a mac?
#498 [04:57] <Affend_LP> i dont know how
#499 [04:58] <Affend_LP> no
#500 [04:58] <asdf> ok, then you need to ask your parent for help
#501 [04:58] * ljk25 [webchat@220-240-124-107.static.tpgi.com.au] has joined #minecrafthelp
#502 [04:58] * ljk25 [webchat@220-240-124-107.static.tpgi.com.au] has quit. (Client Quit)
#503 [04:59] <Affend_LP> i was in minecraft on saturday it ran but now the password is incorrect but it isnt
#504 [04:59] <asdf> windows?
#505 [04:59] <Affend_LP> yes
#506 [05:00] <asdf> ??> Affend_LP win/hosts/edit
#507 [05:00] <Mightyena> Affend_LP: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#508 [05:00] <Mightyena> Affend_LP: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#509 [05:00] <asdf> make sure you have no lines that have mojang
#510 [05:00] <Affend_LP> fuck
#511 [05:00] <Absol> Affend_LP: Please keep it civil
#512 [05:01] <Affend_LP> f2334u5666c8888k this shit
#513 [05:01] * Absol kicked Affend_LP from #minecrafthelp (Reason: ffend_LP :Keep it civilized, you are just a human being)
#514 [05:06] * Max2 [webchat@x4d0d0d0c.dyn.telefonica.de] has joined #minecrafthelp
#515 [05:07] <Max2> Hey, is someone there?
#516 [05:08] * Tobley [webchat@60-240-7-150.tpgi.com.au] has joined #minecrafthelp
#517 [05:08] * Colllis [webchat@8.244-65-87.adsl-dyn.isp.belgacom.be] has joined #minecrafthelp
#518 [05:09] <Tobley> hi I'm having trouble remembering my email for my login and was wondering how i can find it
#519 [05:09] <Colllis> Hello Mojang! I had purchased an account a few years back but I can't seem to log anymore. Unfortunately I do not receive e-mails when I request a password reset. – I have the transaction ID with me
#520 [05:13] * Max2 [webchat@x4d0d0d0c.dyn.telefonica.de] has quit. (Quit: webchat.esper.net)
#521 [05:13] * huh [webchat@195.211.157.219] has joined #minecrafthelp
#522 [05:14] <Tobley> Hello?
#523 [05:14] <huh> Error: Could not find or load main class net.minecraft.client.main.Main
#524 [05:14] <huh> hi
#525 [05:16] * huh [webchat@195.211.157.219] has quit. (Client Quit)
#526 [05:16] <Tobley> Thanks will keep looking for ways to find
#527 [05:16] * Tobley [webchat@60-240-7-150.tpgi.com.au] has quit. (Quit: webchat.esper.net)
#528 [05:23] * christos_komp [webchat@ppp-2-87-101-43.home.otenet.gr] has joined #minecrafthelp
#529 [05:26] <christos_komp> I'm having an issue where Minecraft crashes on launch. It started when I updated the Launcher to the newest version. Now I get this Error message every time: "The game crashed whilst initializing game
#530 [05:26] <christos_komp> Error: java.lang.IllegalStateException: GLFW error 65543: GLX: Failed to create context: BadValue (integer parameter out of range for operation)". I'm on Ubuntu.
#531 [05:27] <christos_komp> I tried reeinstalling the launcher, deleting the .minecraft folder, downloading MultiMC 5, nothing works.
#532 [05:28] <christos_komp> MultiMC 5 crashes on launch as well
#533 [05:37] * sed [webchat@66-73-205-240.lightspeed.austtx.sbcglobal.net] has joined #minecrafthelp
#534 [05:37] <sed> hello?
#535 [05:38] <christos_komp> Hello
#536 [05:38] <sed> ummm, are you here to help or be helped?
#537 [05:39] <christos_komp> Be helped
#538 [05:39] <sed> oh same
#539 [05:39] <sed> what's happening with you?
#540 [05:40] <christos_komp> Ever since I updated the launcher, the game crashes on startup
#541 [05:41] <sed> oh i don't crash, but i will sign in and it will tell me my loin is invalid but i know that it is right
#542 [05:43] * sed [webchat@66-73-205-240.lightspeed.austtx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#543 [05:47] * nott [webchat@ppp-115-87-238-187.revip4.asianet.co.th] has joined #minecrafthelp
#544 [05:52] <nott> Unable to save download.Name: step1.oggURL: https://resources.download.minecraft.net/40/404cc7f5169ec5d2947ffb1cad8b51d71c91d65dError details: The process cannot access the file because it is being used by another process.
#545 [05:52] <nott> Attempting to move successful download.Filename on disk: 0911-ebc3-2881-7321Path: C:\Users\THEEXP~1\AppData\Local\Temp\0911-ebc3-2881-7321Exists: File
#546 [06:05] * Matt7 [webchat@cpe-101-161-204-96.vb08.vic.asp.telstra.net] has joined #minecrafthelp
#547 [06:05] <Matt7> hi
#548 [06:06] * Matt7 [webchat@cpe-101-161-204-96.vb08.vic.asp.telstra.net] has quit. (Client Quit)
#549 [06:08] * Cyberline [webchat@ip51cfdf5d.direct-adsl.nl] has joined #minecrafthelp
#550 [06:08] <Cyberline> Hello
#551 [06:08] * dyestuffs [~megmeg@1.10.179.215] has quit. (Remote host closed the connection)
#552 [06:08] <Cyberline> I cant remember what email i used to login with mojang
#553 [06:09] * Jono [webchat@124-168-60-37.dyn.iinet.net.au] has joined #minecrafthelp
#554 [06:09] <Jono> Hey, I cant login to my minecraft account on my pc and i am using the right credentials.... Help?
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#556 [06:10] * Jono [webchat@124-168-60-37.dyn.iinet.net.au] has quit. (Client Quit)
#557 [06:16] * xJUSTINxy [webchat@pool-183.32.186.91.dynamic.wobline-ip.de] has joined #minecrafthelp
#558 [06:20] <xJUSTINxy> Hello, I cant register a new Mojang migrated account, because there is already one with my email, but I cant login with email and password
#559 [06:23] * xShot_Bro [webchat@42.115.9.43] has joined #minecrafthelp
#560 [06:24] <xShot_Bro> Hi, so basically, I've been trying to send reset security questions email to my email but they are not showing up at all. However, I am sure that the email I am using is the correct one. It even shows up when I'm on the site that sends the website. It says "send email to...", to the right email. It's been about 3 weeks since I've been trying and I
#561 [06:24] <xShot_Bro> don't know what to do anymore
#562 [06:32] <Greymagic27> ??> xShot_Bro account/send-email
#563 [06:32] <Mightyena> xShot_Bro: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#564 [06:32] <Mightyena> xShot_Bro: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#565 [06:48] <xShot_Bro> thats not very help but thanks anyways
#566 [06:51] * downrightdarius [webchat@cpe-101-166-134-247.ppui-cr-101.way.sa.bigpond.net.au] has joined #minecrafthelp
#567 [06:51] * YapiDoo [webchat@BSN-143-31-158.dynamic.siol.net] has joined #minecrafthelp
#568 [06:51] <downrightdarius> hey guys, trying to play on a minecraft realm with some mates - running into the java.io.IOException error
#569 [06:52] <YapiDoo> Hello i need help
#570 [06:56] * downrightdarius [webchat@cpe-101-166-134-247.ppui-cr-101.way.sa.bigpond.net.au] has quit. (Quit: webchat.esper.net)
#571 [07:00] * josh1 [webchat@c-73-121-25-219.hsd1.tn.comcast.net] has joined #minecrafthelp
#572 [07:01] <josh1> I just bought this game and I cant even login so wtf.....
#573 [07:02] * josh1 [webchat@c-73-121-25-219.hsd1.tn.comcast.net] has quit. (Client Quit)
#574 [07:08] * xShot_Bro [webchat@42.115.9.43] has quit. (Quit: webchat.esper.net)
#575 [07:08] * Colllis [webchat@8.244-65-87.adsl-dyn.isp.belgacom.be] has quit. (Quit: webchat.esper.net)
#576 [07:10] * christos_komp [webchat@ppp-2-87-101-43.home.otenet.gr] has quit. (Quit: webchat.esper.net)
#577 [07:31] * skarp [webchat@h85-8-27-141.cust.a3fiber.se] has joined #minecrafthelp
#578 [07:32] <skarp> hello I wonder if i get the code from mojang for windoes 10 can i still play java edtion later
#579 [07:38] * fw [webchat@91-160-29-69.subs.proxad.net] has joined #minecrafthelp
#580 [07:38] <fw> i can't lauch the game
#581 [07:39] <Greymagic27> skarp, Hi. Java edition and windows 10 edition are separate games meaning you'll always be able to play java edition if you redeem your windows 10 edition code
#582 [07:39] <Greymagic27> fw, What happens when you try?
#583 [07:40] <skarp> i dont whant to try if i cant play java edtion again later
#584 [07:40] <Greymagic27> skarp, You will be able to. They're separate games
#585 [07:40] <skarp> ok thanks
#586 [07:43] * fw [webchat@91-160-29-69.subs.proxad.net] has quit. (Quit: webchat.esper.net)
#587 [07:57] * Pete [webchat@131.178.200.71] has joined #minecrafthelp
#588 [07:58] * Pete is now known as Guest79769
#589 [07:59] * MokaPak [webchat@lstlambert-656-1-138-242.w80-14.abo.wanadoo.fr] has joined #minecrafthelp
#590 [08:00] <MokaPak> hi, to be quick my game can't launch on my mac 2008 yosemite
#591 [08:01] <MokaPak> my java is updated though
#592 [08:08] * iTuNick [webchat@static-219-13-227-77.ipcom.comunitel.net] has joined #minecrafthelp
#593 [08:08] <iTuNick> I do not start
#594 [08:08] <iTuNick> pls help me
#595 [08:09] * skarp [webchat@h85-8-27-141.cust.a3fiber.se] has quit. (Quit: webchat.esper.net)
#596 [08:10] * Guest79769 [webchat@131.178.200.71] has quit. (Quit: webchat.esper.net)
#597 [08:12] * Pete [webchat@131.178.200.71] has joined #minecrafthelp
#598 [08:12] <Pete> Hi
#599 [08:12] * Pete is now known as Guest82931
#600 [08:12] * iTuNick [webchat@static-219-13-227-77.ipcom.comunitel.net] has quit. (Client Quit)
#601 [08:15] <Guest82931> I bought and played minecraft a long time ago, i want to play again but my login won't work.
#602 [08:22] * alio23 [webchat@host-34-92.wyszkow.fuz.pl] has joined #minecrafthelp
#603 [08:23] <alio23> hello what should I do I have withdrawn my account from a friend's account because he wanted to play on it and I have a minecon and it's always a nice distinction and after undoing the email I wanted to restart the password however no message from mojang was sent to me
#604 [08:31] * bonesyyy [webchat@c-76-17-9-1.hsd1.ga.comcast.net] has joined #minecrafthelp
#605 [08:31] * bonesyyy [webchat@c-76-17-9-1.hsd1.ga.comcast.net] has quit. (Client Quit)
#606 [08:32] * Smisch [webchat@rev-81-92-251-87.radiolan.sk] has joined #minecrafthelp
#607 [08:33] <Smisch> hello i need help
#608 [08:34] <Smisch> color codes dont working in my minecraft
#609 [08:34] * Mikai [webchat@cuscon211019.amplia.co.tt] has joined #minecrafthelp
#610 [08:34] <Mikai> hello
#611 [08:34] <Mikai> ?
#612 [08:34] <Andrio> alio23, checked your spam folder?
#613 [08:34] <Andrio> Smisch, how are you trying to use them?
#614 [08:35] <alio23> yes I checked
#615 [08:35] * skid [webchat@58.173.217.130] has joined #minecrafthelp
#616 [08:36] <Mikai> hi i just downloaded minecraft on my note 9 and it says licence error when i have purchased minecraft
#617 [08:36] <skid> is there a fix for "an existing connection was forcibly closed by the remote host" I have tried a whole bunch of things mentioned on lots of threads and have had no luck
#618 [08:40] <Greymagic27> skid, Hey. Is this for all servers or just one?
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#620 [08:41] * Smisch [webchat@rev-81-92-251-87.radiolan.sk] has quit. (Quit: webchat.esper.net)
#621 [08:43] * syed2769 [webchat@115.133.243.94] has joined #minecrafthelp
#622 [08:44] * Guest82931 [webchat@131.178.200.71] has quit. (Quit: webchat.esper.net)
#623 [08:46] <syed2769> how to log in to mojang account
#624 [08:46] * ET [webchat@c110-21-206-83.carlnfd2.nsw.optusnet.com.au] has joined #minecrafthelp
#625 [08:46] <ET> hey
#626 [08:46] * syed2769 [webchat@115.133.243.94] has quit. (Client Quit)
#627 [08:46] <ET> I got a question relating to migration of my account
#628 [08:47] <ET> i gave all my details etc but they haven't replied and its been almost a month
#629 [08:47] <ET> #minecrafthelp hello?
#630 [08:48] * ET [webchat@c110-21-206-83.carlnfd2.nsw.optusnet.com.au] has quit. (Client Quit)
#631 [08:58] * jojo [webchat@c-73-236-188-16.hsd1.pa.comcast.net] has joined #minecrafthelp
#632 [08:58] <jojo> can i have some help
#633 [08:59] <Greymagic27> jojo, Hey. What's the problem?
#634 [08:59] <jojo> i can't log in
#635 [08:59] <Greymagic27> jojo, What happens when you try?
#636 [08:59] * lol [webchat@182.239.88.229.hk.chinamobile.com] has joined #minecrafthelp
#637 [08:59] * Jonas19923 [webchat@178-18-169-80.customer.bnet.at] has joined #minecrafthelp
#638 [08:59] <Jonas19923> hi
#639 [08:59] <Greymagic27> Jonas19923, Hey. How can we help?
#640 [09:00] <jojo> it says username or password is wrong if ur account was made in 2012 it migrated or somthing like that
#641 [09:01] <Greymagic27> jojo, Let's make sure nothing on your PC is blocking you from logging in. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#642 [09:01] <Greymagic27> ??> jojo tools/hjt
#643 [09:01] <Mightyena> jojo: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#644 [09:01] <Mightyena> jojo: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#645 [09:01] <Jonas19923> if i forget password i will not get any email
#646 [09:01] <Greymagic27> ??> Jonas19923 account/missing-email
#647 [09:01] <Greymagic27> ??> Jonas19923 account/email-missing
#648 [09:01] <Mightyena> Jonas19923: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#649 [09:01] <Mightyena> Jonas19923: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#650 [09:01] <Mightyena> Jonas19923: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#651 [09:02] <lol> Hey I noticed some upcoming names on namemc, when it becomes available, it becomes temporarily blocked, who blocks the names and how?
#652 [09:02] * Boots [webchat@175.158.225.48] has joined #minecrafthelp
#653 [09:02] <Greymagic27> lol, Hi. When names become available they are still held for a certain amount of days incase the user who previously had that name wants to change back to that name
#654 [09:03] <Greymagic27> It should become available in a few days
#655 [09:03] <lol> no its after that week
#656 [09:03] <Greymagic27> lol, I'm not sure on the exact amount of days it's held for. Just keep checking back
#657 [09:04] <lol> It's after the held time, I can guarantee that, it seems users are somehow blocking the name for a period of time, then unblocking it and getting the name themselves.
#658 [09:04] * alio23 [webchat@host-34-92.wyszkow.fuz.pl] has quit. (Quit: webchat.esper.net)
#659 [09:05] <Greymagic27> lol, That is strange. Do you have a name that you want that's locked currently?
#660 [09:05] <jojo> i am confused on what i do after i copy the text
#661 [09:05] <Greymagic27> jojo, Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#662 [09:05] * Boots [webchat@175.158.225.48] has quit. (Client Quit)
#663 [09:06] <jojo> give who the link?
#664 [09:06] <lol> No, but one time I tried to get the name "Bleach" it was going to be available, but it seemed to be blocked, hours later a random account got the name
#665 [09:06] <Greymagic27> jojo, Just send the link here
#666 [09:06] <jojo> https://paste.ubuntu.com/p/gVzHB554TN/
#667 [09:06] <Greymagic27> ??> jojo win/hosts/edit
#668 [09:06] <Mightyena> jojo: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#669 [09:06] <Mightyena> jojo: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#670 [09:06] <Greymagic27> jojo, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#671 [09:08] * jojo [webchat@c-73-236-188-16.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
#672 [09:08] * jojo [webchat@c-73-236-188-16.hsd1.pa.comcast.net] has joined #minecrafthelp
#673 [09:09] <jojo> so i have to open a file in my notpad?
#674 [09:09] <Greymagic27> jojo, Yes please. Do you need the steps again?
#675 [09:09] <jojo> yes sorry i hit a button and it took me out of the chat
#676 [09:10] <Greymagic27> ??> jojo win/hosts/edit
#677 [09:10] <Mightyena> jojo: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#678 [09:10] <Mightyena> jojo: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#679 [09:10] <Greymagic27> jojo, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#680 [09:11] <jojo> it said no items match ur search
#681 [09:12] <Greymagic27> jojo, Follow the steps exactly. You shouldn't be needing to search for anything except to run notepad as administrator
#682 [09:12] * DrLavishFelix [webchat@185.122.194.116] has joined #minecrafthelp
#683 [09:13] <DrLavishFelix> Hello, I got my account upgraded today and I have been trying to log in on the launcher but it says it is incorrect despite using the correct everything I have changed my password a number of times but it still does not work.
#684 [09:14] <Greymagic27> DrLavishFelix, Hey. Are you using your email and password to login?
#685 [09:14] <DrLavishFelix> Yes
#686 [09:14] <Greymagic27> DrLavishFelix, Let's make sure nothing on your PC is blocking you from logging in. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#687 [09:15] <Greymagic27> ??> DrLavishFelix tools/hjt
#688 [09:15] <Mightyena> DrLavishFelix: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#689 [09:15] <Mightyena> DrLavishFelix: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#690 [09:16] <jojo> when u say change ur password like do i have to go to the mincraft website and do the forgot password thing?
#691 [09:17] * lol [webchat@182.239.88.229.hk.chinamobile.com] has quit. (Quit: webchat.esper.net)
#692 [09:17] <Greymagic27> jojo, https://account.mojang.com/password
#693 [09:19] * skid [webchat@58.173.217.130] has quit. (Quit: webchat.esper.net)
#694 [09:19] <DrLavishFelix> https://paste.ubuntu.com/p/2ZKDQHKPs5/
#695 [09:20] <DrLavishFelix> There you are Greymagic27
#696 [09:20] <Greymagic27> DrLavishFelix, There are a few steps I'd like you to follow:
#697 [09:20] <Greymagic27> ??> DrLavishFelix win/hosts/edit
#698 [09:20] <DrLavishFelix> ok
#699 [09:20] <Mightyena> DrLavishFelix: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#700 [09:20] <Mightyena> DrLavishFelix: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#701 [09:20] <Greymagic27> DrLavishFelix, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#702 [09:20] <Greymagic27> ??> DrLavishFelix av/adwcleaner
#703 [09:20] <Mightyena> DrLavishFelix: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#704 [09:20] <Mightyena> DrLavishFelix: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#705 [09:20] <jojo> omg thank you i can finally play!
#706 [09:20] <Greymagic27> jojo, No problem. Don't use MCLeaks again and make sure to change your minecraft password if you've not done so already
#707 [09:21] <jojo> i did
#708 [09:22] * hal2 [webchat@c-24-63-242-183.hsd1.ma.comcast.net] has joined #minecrafthelp
#709 [09:23] <hal2> is there a way to get the windows 10 after buying the java version
#710 [09:23] <Greymagic27> hal2, Hey. No, the offer for a free bedrock code when you buy java edition ended in October last yea
#711 [09:23] <Greymagic27> year*
#712 [09:23] <Greymagic27> If you want it, you'll need to buy it
#713 [09:24] <hal2> Can I get the java refunded then since I meant to buy the 10 version
#714 [09:24] <Greymagic27> ??> hal2 account/refund
#715 [09:24] <Mightyena> hal2: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#716 [09:24] <DrLavishFelix> Greymagic27 I dont want to download a virus scanner is that okay?
#717 [09:24] * hal2 [webchat@c-24-63-242-183.hsd1.ma.comcast.net] has quit. (Client Quit)
#718 [09:25] <Greymagic27> DrLavishFelix, It is ok. However, you do have a bit of malware which will cause issues with minecraft
#719 [09:25] <DrLavishFelix> ok
#720 [09:25] <Greymagic27> DrLavishFelix, The virus scanner that was linked to you was bought and is now owned by malwarebytes and is one of the most trusted tools out there for cleaning up malware and adware
#721 [09:25] <DrLavishFelix> Ok
#722 [09:25] <DrLavishFelix> Thank you so much it now works
#723 [09:25] <DrLavishFelix> You are so kind using your day to help people
#724 [09:25] <Greymagic27> DrLavishFelix, That's ok. Make sure to change your minecraft password and don't use MCLeaks again
#725 [09:26] <DrLavishFelix> I won't
#726 [09:26] <DrLavishFelix> Thank you hope you have a good day
#727 [09:26] <DrLavishFelix> BYe
#728 [09:29] * Antoinelarcher [webchat@lfbn-1-8850-162.w193-250.abo.wanadoo.fr] has joined #minecrafthelp
#729 [09:29] * Mooms [webchat@n114-73-27-208.sbr1.nsw.optusnet.com.au] has joined #minecrafthelp
#730 [09:31] <Antoinelarcher> Hey !! I was trying to migrate my old minecraft account to a new mojang account but i can't remember my login... I searched on the assistant website but I didn't found any help. Do you know I can get my login back ? Thanks
#731 [09:31] <Greymagic27> ??> Antoinelarcher account/send-email
#732 [09:31] <Mightyena> Antoinelarcher: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#733 [09:31] <Mightyena> Antoinelarcher: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#734 [09:33] * AlexIsSuicidal [webchat@D470988A.rev.sefiber.dk] has joined #minecrafthelp
#735 [09:34] <AlexIsSuicidal> Is there anyway i can change my username, without having to wait 30 days? (i have 8 days left)
#736 [09:34] <AlexIsSuicidal> because my username is not allowed on hypixel
#737 [09:38] <AlexIsSuicidal> And is very offensive
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#742 [10:04] <H1Pur> i am trying to merge my minecraft account to a microsoft account but i didnt use an email to sign up for an account. i have tried the help section of the minecraft website and the same for the merging issues but they either tell me to fint a seven year old transaction id that i dont have access to as it was my mother who signed me up but i do remem
#743 [10:04] <H1Pur> ber the username and password.
#744 [10:06] * AlexIsSuicidal [webchat@D470988A.rev.sefiber.dk] has joined #minecrafthelp
#745 [10:06] <AlexIsSuicidal> Is there anyway i can change my username, without having to wait 30 days? (i have 8 days left), because my username is not allowed on hypixel 16:38 and it's very offensive.
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#750 [10:16] * maxxou66 [webchat@lfbn-tou-1-353-99.w86-206.abo.wanadoo.fr] has joined #minecrafthelp
#751 [10:17] <Mabel> Hi, I have sent several emails over a weeks time, still no reply, so I thought I would chat. We paid for Minecraft, I have proof, it worked for a while, had laptop fixed, now account is telling me to pay all over again. Thanks.
#752 [10:17] <maxxou66> hi there are personn speack french ?
#753 [10:17] * Kregin [webchat@S0106a84e3f5b3c33.ed.shawcable.net] has joined #minecrafthelp
#754 [10:18] <Kregin> Hello i am still waiting for a response to my Aug 9 email regarding #2936816
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#759 [10:27] <Greymagic27> AlexIsSuicidal, Hey. No. You will need to wait the 30 days
#760 [10:27] * Olly [webchat@2.24.80.70] has joined #minecrafthelp
#761 [10:28] <Olly> My world is stuck loading on generating world
#762 [10:28] * Lofe [webchat@85.190.79.84] has joined #minecrafthelp
#763 [10:30] <Olly> I logged out by an End City and cannot load back in. Looks like a common issue when I looked online.
#764 [10:32] <YapiDoo> Greymagic27 you are helper?
#765 [10:32] <Greymagic27> YapiDoo, I am indeed! How can I help?
#766 [10:32] <Greymagic27> Olly, Does the problem only occur with that world?
#767 [10:32] <YapiDoo> I can't log in my account
#768 [10:32] <YapiDoo> and i changed my password
#769 [10:32] <YapiDoo> but still can't
#770 [10:32] <Greymagic27> YapiDoo, Does it give you any sort of message when you try?
#771 [10:33] <YapiDoo> yes that is wrong passwordd
#772 [10:33] <Greymagic27> YapiDoo, This issue could be down to incompatible software on your PC. Let's make sure that isn't the case by getting a list of running processes. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#773 [10:33] <Greymagic27> ??> YapiDoo tools/hjt
#774 [10:33] <Mightyena> YapiDoo: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#775 [10:33] <Mightyena> YapiDoo: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#776 [10:34] <Olly> Yes only that world
#777 [10:34] <YapiDoo> Thanks I'll try it.
#778 [10:35] * Lofe [webchat@85.190.79.84] has quit. (Quit: webchat.esper.net)
#779 [10:35] <Greymagic27> Olly, There may be an end region or level file in your world folder. Could you check and see if there is?
#780 [10:35] <Greymagic27> %appdata%/.minecraft/saves
#781 [10:37] <YapiDoo> I have downlaoded and accepted . What now?
#782 [10:37] <Greymagic27> YapiDoo, Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#783 [10:38] * weewee22 [webchat@dhcp-6496.dhcp.sognenett.no] has joined #minecrafthelp
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#785 [10:39] <weewee22> how do i play multiplayer?
#786 [10:39] <weewee22> it says that my world "cant resolve hostname"
#787 [10:39] <Greymagic27> weewee22, What is the IP you've put in?
#788 [10:39] <weewee22> how do i put in IP?
#789 [10:40] * gSIN [webchat@static24-89-105-100.yk.rev.accesscomm.ca] has joined #minecrafthelp
#790 [10:40] <weewee22> im really stupid ik
#791 [10:40] <Greymagic27> weewee22, To connect to another player's server, log into Minecraft, select Multiplayer from the main menu, click the Add Server button, and enter the IP or web address of that server. If you don't know the IP of a server, thousands of public servers can be located by doing a web search for something that suits your style of play.
#792 [10:40] <gSIN> hey how does one add someone to play with them..sorry ima noob
#793 [10:41] <Greymagic27> gSIN, Hey. You can't 'add' people, but you can join servers. To connect to another player's server, log into Minecraft, select Multiplayer from the main menu, click the Add Server button, and enter the IP or web address of that server. If you don't know the IP of a server, thousands of public servers can be located by doing a web search for something that suits your style of play.
#794 [10:42] <YapiDoo> Okey i got text in document . Now i just post you in this ubuntu?
#795 [10:42] <Greymagic27> YapiDoo, Yep. Put the big block of text in the 'content' box and a name in the 'poster' section. Then click 'paste!' and send the URL
#796 [10:43] <gSIN> thanks Grey your cool and have a good day :)
#797 [10:43] <Greymagic27> gSIN, No problem. Enjoy your day as well!
#798 [10:43] * gSIN [webchat@static24-89-105-100.yk.rev.accesscomm.ca] has quit. (Client Quit)
#799 [10:45] <YapiDoo> wait i need register to ubuntu . I'm to slow so sorry :) Trying to do faster.
#800 [10:45] <Greymagic27> YapiDoo, You don't need to register
#801 [10:45] <Greymagic27> Don't click 'download as text'
#802 [10:45] <Greymagic27> Just send the URL
#803 [10:46] <YapiDoo> https://paste.ubuntu.com/p/cqSB5hxfp5/
#804 [10:46] <Greymagic27> YapiDoo, Could you uninstall the brave browser?
#805 [10:46] <YapiDoo> Sure.
#806 [10:46] <YapiDoo> Wait then :P
#807 [10:47] <YapiDoo> I did.
#808 [10:47] <YapiDoo> Should i again post thiss link?
#809 [10:47] <Greymagic27> YapiDoo, No. That's ok for now. Could you try to login?
#810 [10:48] <YapiDoo> Okey wait.
#811 [10:48] * OJen [webchat@175.118.5.228] has joined #minecrafthelp
#812 [10:49] <OJen> I need help
#813 [10:49] <Greymagic27> OJen, Hey. What's the issue?
#814 [10:49] <OJen> I forgot the answer to three questions that required me to sign in to my account.
#815 [10:50] <OJen> But
#816 [10:50] <OJen> I've deleted the email for the inquiry.
#817 [10:51] <OJen> Sry im korean
#818 [10:51] <OJen> It takes time to translate
#819 [10:51] <Greymagic27> ??> OJen account/challenge/reset
#820 [10:51] <Mightyena> OJen: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
#821 [10:51] * Maximie [webchat@lfbn-1-3230-54.w90-79.abo.wanadoo.fr] has joined #minecrafthelp
#822 [10:52] <Maximie> Hi, i have an old minecraft account, created back in 2011, however can't remember my password so i can't migrate my account (i tried to reset my password multiple times but i won't ever receive the email)
#823 [10:52] <Greymagic27> Maximie, Hi. Have you emailed mojang about this?
#824 [10:52] <OJen> I do not have an email to receive re-establishment emails.
#825 [10:53] <Greymagic27> ??> OJen account/send-email
#826 [10:53] <Mightyena> OJen: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#827 [10:53] <Mightyena> OJen: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#828 [10:53] <Maximie> Hey Greymagic27 : yup but no answer from them
#829 [10:53] <Greymagic27> Maximie, Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#830 [10:53] <Maximie> Ok thanks a lot guys
#831 [10:54] <OJen> Wht i can do?
#832 [10:54] <Maximie> Wow they're replying to email received on june 18th, hope i'll hear from them soon :/
#833 [10:55] <Greymagic27> OJen, You'll need to email mojang using the steps Mightyena sent above. Give as much information as you can
#834 [10:56] <OJen> ok thank you
#835 [10:56] * Mooms [webchat@n114-73-27-208.sbr1.nsw.optusnet.com.au] has quit. (Quit: webchat.esper.net)
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#837 [11:00] * kacperx3 [webchat@176-58-18-225.net.e-cho.pl] has joined #minecrafthelp
#838 [11:00] <kacperx3> helow
#839 [11:01] <YapiDoo> Okey Greymagic i'm logged in but i can play only demo.. Why? I already bought my premium account.
#840 [11:01] * kacperx3 [webchat@176-58-18-225.net.e-cho.pl] has quit. (Client Quit)
#841 [11:02] <Greymagic27> YapiDoo, Make sure you're logged in with the correct account
#842 [11:03] <YapiDoo> Yes iam .
#843 [11:03] <YapiDoo> I don't have other accounts.
#844 [11:03] <YapiDoo> Just 1 but works. Only this don't works. But idk why not.
#845 [11:04] <YapiDoo> I bought my account when it was minecraft celebrate 10 yrs old so i played 1 month with this account.
#846 [11:04] <YapiDoo> And then i got blocked.
#847 [11:05] <YapiDoo> Nickname is Wadee_ if you need it :)
#848 [11:05] <weewee22> how do i make my own minecraft server?
#849 [11:05] * Sam1AmN0tju [webchat@67-41-79-33.clsp.qwest.net] has joined #minecrafthelp
#850 [11:05] <weewee22> i just wanna play normal survival with my firend
#851 [11:05] <Greymagic27> YapiDoo, Does it display that you own the game here?https://account.mojang.com/login
#852 [11:05] <Greymagic27> weewee22, https://minecraft.gamepedia.com/Tutorials/Setting_up_a_server#
#853 [11:05] <YapiDoo> i bought in minecraft.net
#854 [11:07] <weewee22> tyy
#855 [11:08] <Sam1AmN0tju> So I'm trying to get in my friend's realm, but every time I join I get kicked 30 seconds later with this message: internal exception java.io.ioexception an existing connection was forcibly closed by the remote host. I know it's an issue with my router or something like that, and I've flushed my dns more than once to temporarily fix it, but can any
#856 [11:08] <Sam1AmN0tju> one help me find a permanent solution?
#857 [11:16] <YapiDoo> Greymagic I see email as some digits when logging in to minecraft.net
#858 [11:18] * Erik_Lies [webchat@host68-140-dynamic.49-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#859 [11:20] <Erik_Lies> Hi, I am having trouble logging in the minecraft.net site and launcher. I bought the game today.
#860 [11:20] <Erik_Lies> I created the account on the main site, but i can only access on the mojang site but not minecraft.net.
#861 [11:34] * YapiDoo [webchat@BSN-143-31-158.dynamic.siol.net] has quit. (Quit: webchat.esper.net)
#862 [11:37] * ArchRaph [webchat@120.29.85.5] has joined #minecrafthelp
#863 [11:38] <ArchRaph> Issue: Cannot login to minecraft/minecraft.net on this device.
#864 [11:38] * ArchRaph [webchat@120.29.85.5] has quit. (Client Quit)
#865 [11:46] * PreD [webchat@lfbn-1-3101-229.w90-79.abo.wanadoo.fr] has joined #minecrafthelp
#866 [11:49] <PreD> Hello, there
#867 [11:50] * Quentin [webchat@64-72-113-234.ip.jagcom.net] has joined #minecrafthelp
#868 [11:50] * Mabel [webchat@ip68-13-218-140.hr.hr.cox.net] has joined #minecrafthelp
#869 [11:50] <Quentin> hello
#870 [11:50] <PreD> little question : I have login issue (password not working, recovery not working either, i don't received any mail, i checked my spam, etc etc...), i know no one could probably help me here, but :
#871 [11:50] <PreD> "When will I hear back?
#872 [11:50] <PreD> We're currently replying to cases received on June 18th. "
#873 [11:51] <Mabel> We had laptop repaired, now says we must pay again for our Minecraft account. Already paid once, have proof.
#874 [11:51] <Quentin> Im not able to login through the website or the launcher
#875 [11:52] * Quentin [webchat@64-72-113-234.ip.jagcom.net] has quit. (Client Quit)
#876 [11:53] <PreD> Is that some sort of joke ??? I have done my submission on sunday (was replying to cases received on june 20th). So Mojang 'workign' on cases received 2 months ago.... At this speed, will i have to wait 2 fu***** month to get my account back ? REALLY ????
#877 [11:53] * Erik_Lies [webchat@host68-140-dynamic.49-79-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#878 [11:53] <Mabel> Yikes, this is awful....to long of a wait. Sad face!!
#879 [11:55] * shlomi [webchat@5.29.112.209] has joined #minecrafthelp
#880 [11:55] <shlomi> he game crashed whilst initializing game
#881 [11:55] <shlomi> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#882 [11:56] <shlomi> How do i handheld this issue?
#883 [11:57] <PreD> update graphic card driver ?
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#885 [11:58] * Seko [webchat@47.91.228.92] has quit. (Client Quit)
#886 [12:00] <Mabel> Guess I have to pay 30 more bucks for Minecraft even though I already paid for it once! Not waiting 2 months for a reply. RIDICULOUS!! UGH!!!
#887 [12:01] * none [webchat@pool-108-28-124-96.washdc.fios.verizon.net] has joined #minecrafthelp
#888 [12:03] <shlomi> it's updated , i have OS win 10
#889 [12:06] <none> yo i need some help
#890 [12:07] <none> my friends play on Xbox and mobile and they can play together by adding each other as friends but I play PC and cant figure out how to play w them
#891 [12:09] * vodkaas [webchat@64-90-88-15.brainerd.net] has joined #minecrafthelp
#892 [12:09] <vodkaas> hi
#893 [12:09] * vodkaas [webchat@64-90-88-15.brainerd.net] has quit. (Client Quit)
#894 [12:09] * Mabel [webchat@ip68-13-218-140.hr.hr.cox.net] has quit. (Quit: webchat.esper.net)
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#896 [12:22] * kat [webchat@ue.tmodns.net] has joined #minecrafthelp
#897 [12:23] <kat> hi I'm having some issues with my realm, it keeps kicking me out as soon as every thing loads and says connection reset by peer, I am the owner of this realm
#898 [12:23] * stroser [webchat@57.131.127.176.dynamic.wline.res.cust.swisscom.ch] has joined #minecrafthelp
#899 [12:24] <stroser> I have problems with connecting to a vanills server. I always dc after few seconds. Need help!
#900 [12:29] * Maty [webchat@254-82.fiber.cz] has joined #minecrafthelp
#901 [12:29] <Maty> Hi
#902 [12:32] <Maty> I have got problem, that my minecraft launcher cant log me in the game, i bought minecraft yesterday for 24 euro and i just want to play, but i cant, i know that my username and password are correct, because i can log to minecraft internet pages, i reset my password too but still cant work, I really want to play, what can I do for it, please?
#903 [12:32] * Slipshod [webchat@88.98.242.38.bcube.co.uk] has joined #minecrafthelp
#904 [12:33] <Slipshod> Evening chat, anyone capable of helping a brother out with a problem? I had minecraft years ago, I migrated my account but it's not showing MC as playable and keeps trying to get me to rebuy it.
#905 [12:33] <Maty> it shows me that my password or email are incorrect, but i know they work
#906 [12:35] * CuzImOneAboveAll [webchat@host-176-43-223-78.reverse.superonline.net] has joined #minecrafthelp
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#908 [12:35] <CuzImOneAboveAll> An unexpected issue occurred and the game has crashed. We’re sorry for the inconvenience. ,
#909 [12:35] <CuzImOneAboveAll> can anybody help*
#910 [12:36] <CuzImOneAboveAll> Im a Windows 10 user but I installed mincraft for mac first in 2011 then I changed computer
#911 [12:38] * shlomi [webchat@5.29.112.209] has quit. (Quit: webchat.esper.net)
#912 [12:39] <CuzImOneAboveAll> can anybody help please?
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#916 [12:46] * lilly [webchat@d-137-103-54-203.fl.cpe.atlanticbb.net] has joined #minecrafthelp
#917 [12:47] <lilly> hi can someone help me login ive been having so many problems with it
#918 [12:49] <lilly> ive had a minecraft account since 2012-2013 but stopped using it for a while and now i want to start playing it again and i tired transfering my info to mojang but it tells me i already didand when i try to login it wont let me it says that its incorrect
#919 [12:49] <lilly> plz help
#920 [12:50] <GreyVulpine> For account issues, file a support ticket through : https://help.mojang.com/customer/portal/emails/new
#921 [12:52] <Maty> i wrote an email to support of mojang, i wrote it yesterday afternoon, no response
#922 [12:52] <lilly> i wrote one like a weeks ago and still havent gotten a response
#923 [12:52] <GreyVulpine> https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#924 [12:53] <lilly> i emailed then june 28
#925 [12:53] * Danger [webchat@107.188.236.2] has joined #minecrafthelp
#926 [12:53] <GreyVulpine> "We're currently replying to cases received on June 18th. We thank you for your patience and will get to each case as quickly as possible."
#927 [12:53] * Danger [webchat@107.188.236.2] has quit. (Client Quit)
#928 [12:53] <Maty> ou, thanks for info, i did not know it... sorry
#929 [12:54] <lilly> but is there any way u could help me now?
#930 [12:54] <GreyVulpine> We're not Mojang here. We're community-run support. We have no access to account information here
#931 [12:54] <Maty> just in case, do you know, how can i deal with my problem?
#932 [12:54] <lilly> fax^
#933 [12:55] <lilly> without email just like calling someone or alive chat with someone from mojang?
#934 [12:55] <GreyVulpine> Nope
#935 [12:55] <GreyVulpine> Maty - Ever use a third-party launcher for minecraft?
#936 [12:55] <lilly> bRuh ight
#937 [12:56] <Maty> i dont know what is it, i downloaded minecraft launcher from minecraft websites
#938 [12:56] * klunderbunker [webchat@156.57.101.82] has joined #minecrafthelp
#939 [12:56] <klunderbunker> Hello is someone there?
#940 [12:57] <GreyVulpine> Maty - Ever Pirate minecraft? Used an alt-dispenser launcher?
#941 [12:57] <Maty> and please, can you send me some good link on it?
#942 [12:58] <klunderbunker> Anyone know where I can contact someone about retrieving a lost account? I;ve emailed mojang and nothing helped
#943 [12:58] <GreyVulpine> https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#944 [12:58] <GreyVulpine> Emailing Mojang is the only way of getting account support
#945 [12:59] <klunderbunker> so currently they are dealing with issues that happened 2 months ago so there is nothing i can do for 2 whole months?
#946 [12:59] <GreyVulpine> That's correct
#947 [12:59] <klunderbunker> thats absurd, how do they not have ANY customer support
#948 [13:03] * Slipshod [webchat@88.98.242.38.bcube.co.uk] has quit. (Quit: webchat.esper.net)
#949 [13:04] <Maty> GreyVulpine can you please send me good link on that third party launcher
#950 [13:04] <Maty> ?please?
#951 [13:05] * CuzImOneAboveAll [webchat@host-176-43-223-78.reverse.superonline.net] has quit. (Quit: webchat.esper.net)
#952 [13:05] * klunderbunker [webchat@156.57.101.82] has quit. (Quit: webchat.esper.net)
#953 [13:06] * Patrick [webchat@208.64.144.131] has joined #minecrafthelp
#954 [13:06] <Patrick> Hi! I just tried to connect an old Minecraft Premium account to the new system and was told to contact customer service. Am I in the right place?
#955 [13:08] <Patrick> I'm thinking no. Take care!
#956 [13:10] * k3lm1 [webchat@195.236.107.240] has joined #minecrafthelp
#957 [13:12] * YapiDoo [webchat@BSN-143-31-158.dynamic.siol.net] has joined #minecrafthelp
#958 [13:12] <k3lm1> hello so im a noob and my problem is when i use console it does not show me commands i can autocomplete wit tab
#959 [13:13] <k3lm1> version 1.12.2 and ic2
#960 [13:13] * Sirpuggington296 [webchat@cpe-70-95-33-173.san.res.rr.com] has joined #minecrafthelp
#961 [13:13] * Maty [webchat@254-82.fiber.cz] has quit. (Quit: webchat.esper.net)
#962 [13:14] <YapiDoo> Hello any helper here?
#963 [13:15] * Thenater722 [webchat@c-68-40-27-136.hsd1.mi.comcast.net] has joined #minecrafthelp
#964 [13:15] * Guizadin [webchat@bd06b12f.virtua.com.br] has joined #minecrafthelp
#965 [13:15] * Guizadin [webchat@bd06b12f.virtua.com.br] has quit. (Client Quit)
#966 [13:15] <Thenater722> I Forgot my security questions and i dont know how to bypass them
#967 [13:16] * selim [webchat@23.226.131.140.static.quadranet.com] has joined #minecrafthelp
#968 [13:16] <GreyVulpine> For account issues, file a support ticket through : https://help.mojang.com/customer/portal/emails/new
#969 [13:16] <Thenater722> I Forgot my security questions and i dont know how to bypass them
#970 [13:16] <Sirpuggington296> Hello. Having trouble with new PC and playing MC. Having OpenGL issues and getting Crash Report:
#971 [13:17] * Thenater722 [webchat@c-68-40-27-136.hsd1.mi.comcast.net] has quit. (Client Quit)
#972 [13:17] <selim> Hi , ive
#973 [13:18] <selim> Hi I've been trying to login for 2 days and it isn't working it says incorrect username or password, I've changed my password and it still isn't working, any hints or advice?
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#977 [13:29] <Matty> I dont know the answers to my security questions and im not getting an email to reset them
#978 [13:31] <Matty> hello?
#979 [13:38] * Sirpuggington296 [webchat@cpe-70-95-33-173.san.res.rr.com] has quit. (Quit: webchat.esper.net)
#980 [13:46] * AnJackistan [webchat@rrcs-24-123-49-98.central.biz.rr.com] has joined #minecrafthelp
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#982 [13:53] * lut [webchat@BSN-143-52-192.dynamic.siol.net] has joined #minecrafthelp
#983 [13:53] <lut> hi
#984 [13:54] * lut [webchat@BSN-143-52-192.dynamic.siol.net] has quit. (Client Quit)
#985 [14:14] * pls101guys [webchat@p5DEF22E0.dip0.t-ipconnect.de] has joined #minecrafthelp
#986 [14:15] <pls101guys> Hello ! I have problems with migrating my old account. Unfortunately I forgot my old username and thats the reason a migration isn't possible. What should I do ?
#987 [14:20] * Loupgris27 [webchat@176-168-226-25.abo.bbox.fr] has joined #minecrafthelp
#988 [14:20] <Loupgris27> Hello
#989 [14:21] <Loupgris27> I have problem with my account.
#990 [14:22] <Loupgris27> can you tell me why my account does not work anymore?
#991 [14:22] * Epeps [webchat@146.98.27.77.dynamic.reverse-mundo-r.com] has joined #minecrafthelp
#992 [14:23] * arjun [webchat@d198-53-173-81.abhsia.telus.net] has joined #minecrafthelp
#993 [14:24] <arjun> i cant change my username and yes i have waited 30 days
#994 [14:24] * itsQuentin [webchat@64-72-113-234.ip.jagcom.net] has joined #minecrafthelp
#995 [14:24] * abf1223 [webchat@pool-108-46-136-204.nycmny.fios.verizon.net] has joined #minecrafthelp
#996 [14:25] <itsQuentin> So im not able to login to either minecraft.net or the launcher
#997 [14:25] * Caro [webchat@ip-5-186-95-5.dhcp.fibianet.dk] has joined #minecrafthelp
#998 [14:25] <abf1223> My minecraft world has been reset how do i fix it
#999 [14:25] <arjun> but mojang keeps telling me that my account is too "new" and that i have to wait
#1000 [14:25] <Caro> Hi I'm havning problems loggin in to my acount
#1001 [14:25] <itsQuentin> I am as well
#1002 [14:25] * itsQuentin [webchat@64-72-113-234.ip.jagcom.net] has quit. (Client Quit)
#1003 [14:25] <arjun> i cant change my damn username
#1004 [14:25] <Caro> but like i bought an account like 2 years ago
#1005 [14:26] <Caro> but now i can't use it
#1006 [14:26] <Caro> can u guys maybe help me
#1007 [14:26] * pls101guys [webchat@p5DEF22E0.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#1008 [14:26] <arjun> i waited 30 days and i still cant change my username
#1009 [14:26] * Caro [webchat@ip-5-186-95-5.dhcp.fibianet.dk] has quit. (Client Quit)
#1010 [14:26] <abf1223> My world reset can you guys help?
#1011 [14:27] <arjun> ask someone else i dont know crap about worlds being reset
#1012 [14:27] <arjun> ask someone else i dont know crap about worlds being reset
#1013 [14:27] * abf1223 [webchat@pool-108-46-136-204.nycmny.fios.verizon.net] has left #minecrafthelp
#1014 [14:28] * rozzy2466 [webchat@90.81-166-140.customer.lyse.net] has joined #minecrafthelp
#1015 [14:28] <arjun> can someone please help me
#1016 [14:28] * zack [webchat@75-134-241-123.dhcp.oxfr.ma.charter.com] has joined #minecrafthelp
#1017 [14:29] * rozzy2466 [webchat@90.81-166-140.customer.lyse.net] has quit. (Client Quit)
#1018 [14:29] <Epeps> I click play and while it's downloading it crashes, I've done everything, I don't have bytefence and it still happens
#1019 [14:29] <zack> Hi Minecraft.net dosent allow me to log in to download the game
#1020 [14:30] <Epeps> I have the log
#1021 [14:30] <arjun> your game is probably crashing because u might have mods that or resource packs that only run on one version and if ur playing a different virsion then ur game will crash
#1022 [14:31] * zack [webchat@75-134-241-123.dhcp.oxfr.ma.charter.com] has quit. (Client Quit)
#1023 [14:31] * Dresso [webchat@255.pool85-61-15.dynamic.orange.es] has joined #minecrafthelp
#1024 [14:31] <Epeps> d
#1025 [14:32] <arjun> hey zack click this link https://my.minecraft.net/en-us/store/minecraft/#owned
#1026 [14:34] <Epeps> 5c739900f224420f8aa7b7ee2c892e4c
#1027 [14:39] <Epeps> It would be much appreciated, thanks
#1028 [14:45] * wavy [webchat@027a5a88.bb.sky.com] has joined #minecrafthelp
#1029 [14:46] <wavy> when trying to load up my mc it freezes and then when i try to exit it comes up with java se binary not responding?? whats wrong and how do i fix this??
#1030 [14:56] * thekillerbeez [webchat@c-73-112-59-95.hsd1.nj.comcast.net] has joined #minecrafthelp
#1031 [14:56] <thekillerbeez> hello?
#1032 [14:57] * Biah [webchat@132-255-13-142.wbtinternet.com.br] has joined #minecrafthelp
#1033 [14:57] <Biah> Oii
#1034 [14:57] <Biah> Alguém
#1035 [14:58] <Epeps> I don't have mods btw
#1036 [14:59] * Epeps [webchat@146.98.27.77.dynamic.reverse-mundo-r.com] has quit. (Quit: webchat.esper.net)
#1037 [14:59] <Biah> Need help
#1038 [14:59] * Cam [webchat@c-68-80-71-236.hsd1.pa.comcast.net] has joined #minecrafthelp
#1039 [14:59] * arjun [webchat@d198-53-173-81.abhsia.telus.net] has quit. (Quit: webchat.esper.net)
#1040 [14:59] <Cam> Trying to migrate my account but i forget my username
#1041 [14:59] <wavy> when trying to load up my mc it freezes and then when i try to exit it comes up with java se binary not responding?? whats wrong and how do i fix this??
#1042 [15:01] <Biah> Entering the game gives error
#1043 [15:01] * Cam [webchat@c-68-80-71-236.hsd1.pa.comcast.net] has quit. (Client Quit)
#1044 [15:08] * GODSENT_Pronax [webchat@hosted-by.zenex5.com] has joined #minecrafthelp
#1045 [15:09] * koning_JB [webchat@82-75-42-4.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#1046 [15:09] <koning_JB> hello
#1047 [15:09] <koning_JB> i forgot my email and password
#1048 [15:10] <koning_JB> i remember my account name was: koning_JB
#1049 [15:10] * coolgamergirlYT [webchat@84-105-149-189.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#1050 [15:11] <coolgamergirlYT> i can join my friends world
#1051 [15:11] <coolgamergirlYT> can't
#1052 [15:11] <koning_JB> okay
#1053 [15:12] <coolgamergirlYT> how do you fix it
#1054 [15:12] <koning_JB> where are you from
#1055 [15:13] <coolgamergirlYT> the Netherlands
#1056 [15:13] <koning_JB> oké
#1057 [15:13] <coolgamergirlYT> ben je nl
#1058 [15:13] <koning_JB> misschien kan je minecraft opnieuw opstarten
#1059 [15:13] <coolgamergirlYT> heb ik al honderd keer gedaan
#1060 [15:13] <koning_JB> minecraft verwijderen en opnieuw installeren
#1061 [15:13] * Tristy [webchat@172.92.114.171] has joined #minecrafthelp
#1062 [15:13] * Absol kicked coolgamergirlYT from #minecrafthelp (Reason: oolgamergirlYT :Stop spamming)
#1063 [15:13] * Absol kicked koning_JB from #minecrafthelp (Reason: oning_JB :Stop spamming)
#1064 [15:13] * Epeps [webchat@146.98.27.77.dynamic.reverse-mundo-r.com] has joined #minecrafthelp
#1065 [15:14] * jack [webchat@ool-182e1e27.dyn.optonline.net] has joined #minecrafthelp
#1066 [15:14] <Tristy> Hi, I wish to migrate my Premium Minecraft account to my Mojang account, but am unable to as the account was not registered to an e-mail I have access to any longer, thank you in advance
#1067 [15:14] * jack is now known as Guest57571
#1068 [15:15] * koning_JB [webchat@82-75-42-4.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#1069 [15:15] <Guest57571> I used to play Minecraft a few years ago, I then logid in and it wants me to repurchase the game
#1070 [15:15] <koning_JB> hello
#1071 [15:15] <koning_JB> i forgot my e-mail and my password
#1072 [15:15] <Guest57571> I do not want to repurchase the game
#1073 [15:16] * triathlontim [webchat@p5B0EAFFD.dip0.t-ipconnect.de] has joined #minecrafthelp
#1074 [15:17] <Guest57571> I used to play Minecraft a few years ago, I then logid in and it wants me to repurchase the game
#1075 [15:17] <Guest57571> I used to play Minecraft a few years ago, I then logid in and it wants me to repurchase the game
#1076 [15:17] <Guest57571> I used to play Minecraft a few years ago, I then logid in and it wants me to repurchase the game
#1077 [15:17] <Guest57571> I used to play Minecraft a few years ago, I then logid in and it wants me to repurchase the game
#1078 [15:17] * Absol kicked Guest57571 from #minecrafthelp (Reason: uest57571 :Stop spamming)
#1079 [15:17] <koning_JB> i forgot my e-mail and my password and i don't wanna buy it again
#1080 [15:18] * cam [webchat@c-68-80-71-236.hsd1.pa.comcast.net] has joined #minecrafthelp
#1081 [15:18] <Dresso> I can't download any mc versions as it crashes halfway through (from the launcher, error log says something about a .ogg file being used by a different process)
#1082 [15:18] <cam> how to i get my username so i can migrate my account
#1083 [15:18] * aksancsc [webchat@ool-182e1e27.dyn.optonline.net] has joined #minecrafthelp
#1084 [15:19] <aksancsc> I used to play Minecraft a few years ago, I then logid in and it wants me to repurchase the game
#1085 [15:19] * koning_JB [webchat@82-75-42-4.cable.dynamic.v4.ziggo.nl] has quit. (Client Quit)
#1086 [15:20] <aksancsc> I used to play Minecraft a few years ago, I then logid in today for the fist time in years and it wants me to repurchase the game
#1087 [15:21] <aksancsc> I used to play Minecraft a few years ago, I then logid in today for the fist time in years and it wants me to repurchase the game
#1088 [15:21] <aksancsc> I used to play Minecraft a few years ago, I then logid in today for the fist time in years and it wants me to repurchase the game
#1089 [15:21] * aksancsc [webchat@ool-182e1e27.dyn.optonline.net] has left #minecrafthelp
#1090 [15:21] * triathlontim [webchat@p5B0EAFFD.dip0.t-ipconnect.de] has quit. (Client Quit)
#1091 [15:21] * MartinaAYK [webchat@181-177-59-104.fiberway.com.ar] has joined #minecrafthelp
#1092 [15:21] <MartinaAYK> hi
#1093 [15:22] <MartinaAYK> i have a problem with my account
#1094 [15:22] * Gabe [webchat@pool-98-118-105-143.bstnma.ftas.verizon.net] has joined #minecrafthelp
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#1096 [15:22] * asdfgh [webchat@ool-182e1e27.dyn.optonline.net] has joined #minecrafthelp
#1097 [15:22] <asdfgh> I used to play Minecraft a few years ago, I then logid in today for the fist time in years and it wants me to repurchase the game
#1098 [15:23] * Gabe [webchat@pool-98-118-105-143.bstnma.ftas.verizon.net] has quit. (Client Quit)
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#1100 [15:23] <MartinaAYK> i borrow the email of my account and i can't login and i dont remeber my password, what can i do?
#1101 [15:24] <asdfgh> I used to play Minecraft a few years ago, I then logid in today for the fist time in years and it wants me to repurchase the game
#1102 [15:25] * asdfgh [webchat@ool-182e1e27.dyn.optonline.net] has quit. (Client Quit)
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#1109 [15:30] * Gabe [webchat@pool-98-118-105-143.bstnma.ftas.verizon.net] has quit. (Client Quit)
#1110 [15:33] <Dresso> (My problem was solved by using a friend's .minecraft folder)
#1111 [15:33] * Dresso [webchat@255.pool85-61-15.dynamic.orange.es] has quit. (Quit: webchat.esper.net)
#1112 [15:41] <MartinaAYK> i borrow the email of my account and i can't login and i dont remeber my password, what can i do?
#1113 [15:44] * rozzy2466 [webchat@90.81-166-140.customer.lyse.net] has joined #minecrafthelp
#1114 [15:44] * SKeet [webchat@dhcp-108-170-188-234.cable.user.start.ca] has joined #minecrafthelp
#1115 [15:46] <SKeet> Hello, Everytime I attempt to load up minecraft my computer crashes(bluescreen). This event happened out of no where and for no reason. I've updated all my drivers, reinstalled Minecraft and did all I can to figure out why this happens. Sometimes it works and loads in but then if I restart the game, it blue screens again on startup
#1116 [15:51] <rozzy2466> Hi, it seems like someone has migrated my account for me to another email, so I can't log in nor receive reset emails. Please help.
#1117 [15:54] <MartinaAYK> i borrow the email of my account and i can't login and i dont remeber my password, what can i do?
#1118 [15:57] * thekillerbeez [webchat@c-73-112-59-95.hsd1.nj.comcast.net] has quit. (Quit: webchat.esper.net)
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#1120 [16:00] * AJ [webchat@71-220-176-171.tlhs.qwest.net] has joined #minecrafthelp
#1121 [16:01] <Henrik> Hello
#1122 [16:01] <Henrik> I have been having issues with accessing Minecraft Realms. The issue seems to be that i am somhow registered as being below 13 years old inspite of me currently being 18. I have owned minecraft since 2011 and have never experienced a problem like this. I have spent an hour trying to change my age but i was unable to do so.
#1123 [16:01] * jtwhat [webchat@ip70-176-8-104.ph.ph.cox.net] has joined #minecrafthelp
#1124 [16:02] <AJ> Hello! I tried to log into my realm today and repeatedly received the error message of an invalid session. I've restarted the game several times as suggested and nothing has changed. I did change my username today, could that be the issue?
#1125 [16:03] * YapiDoo [webchat@BSN-143-31-158.dynamic.siol.net] has quit. (Quit: webchat.esper.net)
#1126 [16:03] * jtwhat [webchat@ip70-176-8-104.ph.ph.cox.net] has quit. (Client Quit)
#1127 [16:06] * AJ [webchat@71-220-176-171.tlhs.qwest.net] has quit. (Quit: webchat.esper.net)
#1128 [16:08] * helpmepls [webchat@92.96.207.183] has joined #minecrafthelp
#1129 [16:08] <helpmepls> hello
#1130 [16:08] <helpmepls> iforgot my password
#1131 [16:09] * helpmepls [webchat@92.96.207.183] has quit. (Client Quit)
#1132 [16:12] <Henrik> You can get back your password if you enter your email on minecraft.net
#1133 [16:13] * ruli [webchat@201.175.204.197] has joined #minecrafthelp
#1134 [16:13] <ruli> Hi
#1135 [16:13] * ruli [webchat@201.175.204.197] has quit. (Client Quit)
#1136 [16:15] * MrS7 [webchat@cpe-98-24-40-106.carolina.res.rr.com] has joined #minecrafthelp
#1137 [16:17] <MrS7> Hey, I was playing Minecraft 1.14.4 Optifine the other day and it worked fine but now I can't even get to the main menu. It opens and then gets stuck on the Mojang loading screen and occasionally gets to the main menu but it is frozen and not responsive. I have tried reinstalling Minecraft, Java, I uninstalled Optifine and deleted my resourcepacks
#1138 [16:17] <MrS7> and used the AWD Cleaner. Nothing has worked to fix it.
#1139 [16:19] <MrS7> *ADWcleaner, and also I've tried turning off Discord Overlay and uninstalled Razer Synapse
#1140 [16:22] * Loupgris27 [webchat@176-168-226-25.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#1141 [16:26] * Gus_Gallows [webchat@208-104-246-205.fttp.ftmlsc.stat.comporium.net] has joined #minecrafthelp
#1142 [16:28] <Gus_Gallows> I can not log into Minecraft.net from this machine. No problem from other machines in my network. Trying to figure out what I need to clear to get it to work from here.
#1143 [16:29] * Ichbin [webchat@pool-72-69-76-60.nycmny.fios.verizon.net] has joined #minecrafthelp
#1144 [16:30] <Ichbin> my game keeps crashing during launch
#1145 [16:30] * Asphodels [webchat@bras-vprn-magopq1505w-lp140-06-174-95-187-219.dsl.bell.ca] has joined #minecrafthelp
#1146 [16:31] <Asphodels> hey so like i changed computers and im trying to log back in but i dont remember my email (im still connected on my older one) how do i figure it out , i thought i had it and tried all my different passwords but it still dosent work
#1147 [16:34] * Ichbin [webchat@pool-72-69-76-60.nycmny.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#1148 [16:40] * IbraN [webchat@net-217-175-125.ip059.koping.net] has joined #minecrafthelp
#1149 [16:40] <IbraN> hi
#1150 [16:40] * iDCG_ [webchat@189.113.17.95.dynamic.jazztel.es] has joined #minecrafthelp
#1151 [16:40] <IbraN> can
#1152 [16:40] <iDCG_> hi
#1153 [16:40] <iDCG_> ?
#1154 [16:40] <IbraN> I can't log in with my account in minecraft laucher or the website
#1155 [16:41] <iDCG_> both i can only log on in accounts.mojang.com
#1156 [16:41] <IbraN> what?
#1157 [16:42] <iDCG_> i can't login minecraft.net and i cant login in the launcher but i can login in accounts.mojang.net
#1158 [16:42] * SKeet [webchat@dhcp-108-170-188-234.cable.user.start.ca] has quit. (Quit: webchat.esper.net)
#1159 [16:42] <iDCG_> hello
#1160 [16:43] <IbraN> hello
#1161 [16:43] <IbraN> I think it somethin with mcleak
#1162 [16:43] <IbraN> servers
#1163 [16:44] * IbraN [webchat@net-217-175-125.ip059.koping.net] has quit. (Client Quit)
#1164 [16:44] <iDCG_> hi
#1165 [16:44] <iDCG_> what
#1166 [16:44] * Ef [webchat@ppp-94-67-213-40.home.otenet.gr] has joined #minecrafthelp
#1167 [16:45] * Gus_Gallows [webchat@208-104-246-205.fttp.ftmlsc.stat.comporium.net] has quit. (Quit: webchat.esper.net)
#1168 [16:45] <iDCG_> yes i have a friend and he want a minecraft account and i tried this for he
#1169 [16:46] <iDCG_> but now i can't login
#1170 [16:46] <iDCG_> if i go to my laptop i can login but in the desktop i can't
#1171 [16:46] <iDCG_> sorry for my english cause im from spain
#1172 [16:47] * Imconnorkilla [webchat@cpe-172-249-150-122.socal.res.rr.com] has joined #minecrafthelp
#1173 [16:47] <Imconnorkilla> hello
#1174 [16:47] <iDCG_> hello
#1175 [16:47] <iDCG_> i have a problem
#1176 [16:47] <Imconnorkilla> im having an issue with my in game lag
#1177 [16:48] <Imconnorkilla> I need help too ahah
#1178 [16:48] <iDCG_> imconnorkilla
#1179 [16:48] <Imconnorkilla> iDCG_
#1180 [16:49] <iDCG_> this is cause your pc is not good enough to play minecraft
#1181 [16:49] <Imconnorkilla> my PC is good enough to play PC
#1182 [16:49] <Imconnorkilla> its brand new
#1183 [16:50] <iDCG_> tell me your components
#1184 [16:50] <iDCG_> please
#1185 [16:50] <iDCG_> do you play in laptop?
#1186 [16:50] <Imconnorkilla> no I have a desktop
#1187 [16:50] <iDCG_> ok do you know the components of the pc
#1188 [16:51] <Ef> Hello so i had this problem before but the method i used (changing the JMV files from 2G to 4G) doesnt appear to work anymore. So basically when im trying to start minecraft i always get the same crash msg ''Java heap space''. Also side note,i can start mc on my PC but not on my laptop. (my laptop has enough memory and java is updated to the latest
#1189 [16:51] <Ef> version)
#1190 [16:51] <iDCG_> ?
#1191 [16:51] <Imconnorkilla> what components do you want to know ?
#1192 [16:52] <iDCG_> the processor
#1193 [16:52] <Ef> JVM files*
#1194 [16:52] <iDCG_> and the grafic card if you have one
#1195 [16:52] <Imconnorkilla> Intel i5-9400 6-core 2.9 GHz
#1196 [16:53] <iDCG_> do you have a grafic card?
#1197 [16:53] <Imconnorkilla> GPU is NVIDIA GeForce RTX 2060
#1198 [16:54] <iDCG_> How many fps are you playing?
#1199 [16:54] <iDCG_> and in wich version
#1200 [16:55] <Imconnorkilla> i just bought the game so i would assume the newest and i tried it on every frame possible and was still getting the lag
#1201 [16:55] <Imconnorkilla> walking straight was fine i would then try to look different directions then lab like a mofo
#1202 [16:56] <iDCG_> Do you have few fps or does the game give you lag?
#1203 [16:58] <Imconnorkilla> its the game i played overwatch was fine all morning and tested fortnite and was running 120fps perfect
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#1206 [17:00] <Justin> Hello... it has been several days with no response to case #2964660 and I am inquiring on the status?
#1207 [17:01] * iDCG_ [webchat@189.113.17.95.dynamic.jazztel.es] has quit. (Quit: webchat.esper.net)
#1208 [17:02] <Justin> Is this chat working?
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#1213 [17:13] <MartinaAYK> i borrow the email of my account and i can't login and i dont remeber my password, what can i do?
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#1217 [17:16] <sasuemachine> having trouble logging into account. I know my password and email but I forgot one of my security questions and I am unable to reset them
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#1219 [17:18] * Ichbin [webchat@pool-72-69-76-60.nycmny.fios.verizon.net] has joined #minecrafthelp
#1220 [17:18] <Ichbin> my game keeps crashing during launch
#1221 [17:19] * Xelric [webchat@64-18-97-251.hsi.catt.com] has joined #minecrafthelp
#1222 [17:19] <Xelric> Hello?
#1223 [17:21] * HG6 [webchat@cpe-108-185-164-122.socal.res.rr.com] has joined #minecrafthelp
#1224 [17:22] <Xelric> I cant login to my old minecraft account, when I go to reset my password everything works fine, its sends the pass change email to me and i reset the pass, but when I try to login using the email and pass from the email they sent me it says unknown email address
#1225 [17:22] <sasuemachine> ripski
#1226 [17:23] <Xelric> am i screwed?
#1227 [17:23] <Xelric> my brother bought the game for me while it was in alpha so I dont have the transaction ID
#1228 [17:24] <HG6> i cant transfer my minecraft to mojang account because i don't have the original email associated with that account and im unable to get the transaction ID is there anything i can do to get around this
#1229 [17:29] <HG6> i have the same problem xelric
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#1233 [17:43] * Reddu [webchat@ip4da93889.direct-adsl.nl] has joined #minecrafthelp
#1234 [17:44] <Reddu> I bought a skin pack in the Marketplace. My coins got removed, but I didn't get the item.
#1235 [17:44] <Reddu> Does anyone know what to do?
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#1237 [17:51] * Lagasso [webchat@190.151.6.46] has joined #minecrafthelp
#1238 [17:52] <Lagasso> For some reason my Minecraft copy was deleted from my account
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#1241 [17:54] <katy> hi so my texture packs are missing on my pc, how do I get it back
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#1243 [18:04] * arjun [webchat@d198-53-173-81.abhsia.telus.net] has joined #minecrafthelp
#1244 [18:05] <arjun> i cant change my username and i waited 30 days i need help please
#1245 [18:05] * FrontalScons [webchat@cpe-23-242-252-160.socal.res.rr.com] has joined #minecrafthelp
#1246 [18:05] <FrontalScons> Hello
#1247 [18:06] <arjun> hi
#1248 [18:07] <FrontalScons> Hi, so I am unable to connect to any multiplayer servers. It has a red message saying "Can't connect to server" and when I try joining, it says, "io.netty.channel.abstractchannel$annotatedconnectexception: connection timed out: no further information"
#1249 [18:07] <arjun> just restart mineraft works every time for me
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#1251 [18:08] <FrontalScons> I've tried restarting, reinstalling, changing versions, turning on/off firewall but none seems to work
#1252 [18:08] <rosario> deactivate my account I want to activate it again
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#1255 [18:10] <Eugene> Can't log in to my account... Tried to reset password and all that but no email received and its been over an hour. Can anyone help?
#1256 [18:12] <arjun> i hate how all the mods in this chat are ignoring because their too fucking retarted to help people with a game that people pay for
#1257 [18:12] <Absol> arjun: Please keep it civil
#1258 [18:13] * Will [webchat@142.122.82.217] has joined #minecrafthelp
#1259 [18:13] <arjun> well @Absol its kind of hard to keep things civil when im waiting like 6 hours for someone to help me
#1260 [18:14] <arjun> @Absol are u going help me or r u gonna continue to sit on ur ass and ignore me
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#1263 [18:15] <arjun> i dont know if your paying attention but i cant change my dam username and ive waited 30 days
#1264 [18:15] * Axirs [webchat@135.199.252.27.dyn.cust.vf.net.nz] has joined #minecrafthelp
#1265 [18:15] <FrontalScons> can someone please assist me?
#1266 [18:15] <FrontalScons> I legit can't join any servers
#1267 [18:16] <Axirs> I seem to have a problem , when i try login my login wont work ive changed the password and everything, also on the .mojang website the button just turns grey how can i fix? - Axirs
#1268 [18:16] <FrontalScons> no one replies lol
#1269 [18:17] <arjun> sorry i cant help u in this chat infact none of the mods can help u either cuz their sitting on their asses ignoring us
#1270 [18:17] <Axirs> Oh.
#1271 [18:17] <FrontalScons> sorry buddy but it's probably better off to post in a forum or something
#1272 [18:17] <Axirs> okay, will do.
#1273 [18:18] * Fruttitutt [webchat@102.81-167-60.customer.lyse.net] has joined #minecrafthelp
#1274 [18:18] <Fruttitutt> I didn't play minecraft for many years and have no idea how to find my username
#1275 [18:18] <arjun> this is so annoying i have been on my laptop for six hours trying to figure out how to change my username
#1276 [18:19] <Axirs> Its easy go to the .mojang site and then where u old username is you can change it
#1277 [18:19] <Fruttitutt> yeah but then i have to login first right, i cant do that without the username
#1278 [18:20] <arjun> bruh you'd think it was that easy and i tried but it said My AcCOunt is TOo NeW and that ill have to wait even fucking longer
#1279 [18:20] * Absol kicked arjun from #minecrafthelp (Reason: rjun :Keep it civilized, you are just a human being)
#1280 [18:21] <FrontalScons> Absol can you help me?
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#1282 [18:21] <Eugene> is everyone having login troubles?
#1283 [18:21] <FrontalScons> i'm having trouble connecting to servers
#1284 [18:22] <FrontalScons> none of the servers are connectable "io.netty.channel.abstractchannel$annotatedconnectexception: connection timed out: no further information"
#1285 [18:22] <Widget94> my game wont load all the way at the mojang load bar after the launcher
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#1287 [18:24] <FrontalScons> Lol only comes into the chat when kicking people who will cause troubles with their job
#1288 [18:24] <FrontalScons> I'm posting in the minecraft website about this
#1289 [18:24] <FrontalScons> I'm posting in the minecraft website about this
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#1295 [18:32] <Eugene> ive tried every damn password in my life and every email tried to match them up in all ways possible and nothing works
#1296 [18:32] <StormCrow> Hi, Im having an issue with minecraft not responding after I launch it through the minecraft launcher. any ideas?
#1297 [18:32] <Daniel0> hi there I bought minecraft back in 2011 and supposedly migrated my account yet it does not say I have purchased it in my account even though i have the original transaction id
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#1300 [18:34] <ymiqo> LISTEN ALL OPERATORS, I'm speaking on behalf of every single customers who are not being assisted by the lazy operators in this website. I honestly do not care if my issues aren't solved because it's just some problems I have in a video game. (nothing serious) But it's very rude and not fair for you so-called operators to just treat this chat site
#1301 [18:34] <ymiqo> as "nothing". If you're going to run this website to help people with their issues, then do it or don't do it and just go do something else with your life.
#1302 [18:35] <ymiqo> LISTEN ALL OPERATORS, I'm speaking on behalf of every single customers who are not being assisted by the lazy operators in this website. I honestly do not care if my issues aren't solved because it's just some problems I have in a video game. (nothing serious) But it's very rude and not fair for you so-called operators to just treat this chat site
#1303 [18:35] <ymiqo> as "nothing". If you're going to run this website to help people with their issues, then do it or don't do it and just go do something else with your life.
#1304 [18:35] <ymiqo> LISTEN ALL OPERATORS, I'm speaking on behalf of every single customers who are not being assisted by the lazy operators in this website. I honestly do not care if my issues aren't solved because it's just some problems I have in a video game. (nothing serious) But it's very rude and not fair for you so-called operators to just treat this chat site
#1305 [18:35] <ymiqo> as "nothing". If you're going to run this website to help people with their issues, then do it or don't do it and just go do something else with your life.
#1306 [18:35] * Absol kicked ymiqo from #minecrafthelp (Reason: miqo :Stop spamming)
#1307 [18:38] * Vampeal [webchat@45-19-48-87.lightspeed.austtx.sbcglobal.net] has joined #minecrafthelp
#1308 [18:38] <Vampeal> Hello, attempting to figure out how to get into my very old Minecraft account. Bought the game when it was in alpha back in 2011-2012 time frame I believe
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#1310 [18:39] <Vampeal> I made a Mohjang account to start the migration process but not sure what to do from here
#1311 [18:39] <Daniel0> Vampeal I have the same problem
#1312 [18:39] * Gable8 [webchat@172-127-75-172.lightspeed.nsvltn.sbcglobal.net] has joined #minecrafthelp
#1313 [18:40] <Gable8> can you help me ads keep showing up that are VERY inappropriate
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#1317 [18:42] <ooga_booga> hello!
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#1319 [18:43] * Widget94 [webchat@c-67-172-176-250.hsd1.ca.comcast.net] has joined #minecrafthelp
#1320 [18:43] <Widget94> minecraft wont respond after launcher
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#1325 [19:02] * krozzex [webchat@ti0077a430-0203.bb.online.no] has joined #minecrafthelp
#1326 [19:04] <krozzex> Hello! I can't log into my account on the Minecraft Launcher. I recently bought Minecraft and haven't been able to log in since. The message that i get is "Invalid username or password". The information is correct..
#1327 [19:05] <krozzex> Nothing works
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#1330 [19:06] <Kro> i want to play with my bros but my account got hacked and they changed the email
#1331 [19:06] <Kro> wat do
#1332 [19:07] * nebu10 [webchat@host160-201-dynamic.45-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#1333 [19:08] <nebu10> hi guys I bought a premium minecraft on sept 2018. now i tried to install 1.14.4 version with launcherbut i cannot log in with the new mojan account in any way
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#1338 [19:24] <CoyDahlia> Hey guys, I got some help last weekend (Friday or Saturday?) and the game was still throwing the error, but it wasn't crashing. It's back to crashing. The error I get in the log is OpenGL debug message, id=1282, source=API, type=ERROR, severity=HIGH, message=GL_INVALID_OPERATION error generated. Render buffer not bound.
#1339 [19:25] <Tj> When I type in my username and password nothing happens on the minecraft website
#1340 [19:26] * Skarpen [webchat@c-0ca5524e.03-299-73746f30.bbcust.telenor.se] has joined #minecrafthelp
#1341 [19:27] <Skarpen> No VPN allowed huh.. x) Well then! mode +x plz D:
#1342 [19:29] <Skarpen> Anyways.. Hi! I've got my acc hacked, yes I know you guys can't really help with that, thats fine.. I've mailed Mojang about this already, however.. I've come across some new info about my acc, and I'm wondering if there is anyway I can add this to my already created ticket?
#1343 [19:34] * FrenchieAlpha [webchat@139.28.216.62] has joined #minecrafthelp
#1344 [19:34] <FrenchieAlpha> I lost my transaction id
#1345 [19:34] <FrenchieAlpha> is there any other way to verify
#1346 [19:34] <FrenchieAlpha> is there any other way to verify
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#1348 [19:37] * Mark [webchat@S0106f0f249df2783.ed.shawcable.net] has joined #minecrafthelp
#1349 [19:38] <Mark> Have not played Minecraft for a couple years. i still know my in game username but i dont know my password or email. is there a way to get my account?
#1350 [19:41] <Skarpen> That sounds like a big no.
#1351 [19:41] <Skarpen> How can you not know your own e-mail? I mean that sounds fishy.
#1352 [19:41] * ATS_INSANITY [webchat@ool-18b9f652.dyn.optonline.net] has joined #minecrafthelp
#1353 [19:42] <ATS_INSANITY> why doesnt my realms load everytime it just says restart minecraft
#1354 [19:42] <Mark> i tried all my emails. doesnt work
#1355 [19:43] <ATS_INSANITY> im on 1.14.4 and i just cant load realms
#1356 [19:43] <ATS_INSANITY> but my friends can see the realms invite and join
#1357 [19:44] <ATS_INSANITY> it just says invalid session
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#1359 [19:48] * RJ [webchat@2416445hfc08.tampabay.res.rr.com] has joined #minecrafthelp
#1360 [19:48] <RJ> whenever i try to get java edition it says error check payment info
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#1366 [19:51] <Ishinj> I cant see my skin on multiplayer servers
#1367 [19:51] <Junior> my minecraft keeps closing, either at the login, or when I try to join a server
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#1369 [20:01] <Junior> my minecraft keeps crashing
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#1371 [20:04] * Maxmax1263 [webchat@86-120-229-51.rdsnet.ro] has joined #minecrafthelp
#1372 [20:04] <Maxmax1263> amm hello?
#1373 [20:04] <Maxmax1263> i need some help,you can help me?
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#1384 [20:28] <crazymeow12> I downloaded Minecraft java edition on my hp laptop. it came with Minecraft for windows 10 already but I didn't know so I bought java edition. I launched the Minecraft launcher and whenever I try to download Minecraft, it says that it is unable to save download and that the process cannot access the file because it is being used by another process.
#1385 [20:28] <crazymeow12> can I fix that or no?
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#1387 [20:32] <Shamu> I have been trying to login to minecraft.net and minecraft launcher from my gaming pc but it just won't continue or gives me an error I changed my password multiple times it didn't work I waited a week also didn't work but i can login to my account on other devices except my main gaming pc I need help asap
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#1390 [20:38] <Tj> 4519*
#1391 [20:38] <Tj> 4/
#1392 [20:38] <Tj> '
#1393 [20:39] * Prow1err [webchat@68-190-162-30.dhcp.eucl.wi.charter.com] has joined #minecrafthelp
#1394 [20:40] <Prow1err> I am missing 1000 points and 3 add ons from the Marketpace. Anyone else having issues?
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#1396 [20:47] <Prow1err> game is a joke, nevermind, I'll go play something that has actual support and graphics
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#1401 [21:02] * Skarpen [webchat@c-0ca5524e.03-299-73746f30.bbcust.telenor.se] has quit. (Quit: webchat.esper.net)
#1402 [21:08] * kayinshin1 [webchat@50-46-194-21.evrt.wa.frontiernet.net] has joined #minecrafthelp
#1403 [21:08] <kayinshin1> can someone help me recover my old account ?
#1404 [21:09] <kayinshin1> looks like i have an email from 2010 that i migrated over form java to current but i cannot reset my password with the email i discovered it on
#1405 [21:09] <kayinshin1> i already submitted an email to support i believe but is there anything else I can do right now?
#1406 [21:10] <kayinshin1> i tried resetting via forgot password option but i never received an email which i thought was strange
#1407 [21:11] * MirImage [webchat@cpe-174-103-238-15.new.res.rr.com] has joined #minecrafthelp
#1408 [21:11] <MirImage> I bought PC version of JAva a few years ago. Am I still able to download Windows 10 version for free?
#1409 [21:12] <kayinshin1> i believe that is the case
#1410 [21:12] <kayinshin1> the java version
#1411 [21:12] <MirImage> where do I find the download?
#1412 [21:13] <kayinshin1> you have to migrate your old account
#1413 [21:15] <kayinshin1> #minecrafthelp having issues logging into my old account and cannot reset my password via email
#1414 [21:15] * Nimbus [webchat@S0106f0f249684c13.wp.shawcable.net] has joined #minecrafthelp
#1415 [21:16] <Nimbus> hello?
#1416 [21:16] <MirImage> how do I migrate my account?
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#1418 [21:17] <Nimbus> I can't convert my java version to the windows 10 version. It says my code has already been redeemed.
#1419 [21:18] <MirImage> Nimbus how did you get to that option? I am trying to DL the Win 10 version too
#1420 [21:20] * Madstar15 [webchat@58.161.229.52] has joined #minecrafthelp
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#1424 [21:21] <MirImage> I bought PC version of JAva a few years ago. Am I still able to download Windows 10 version for free?
#1425 [21:22] <Madstar15> Hi, I migrated my account and now I can't log in, I've tried resetting my password but I'm not getting any emails. Could someone please help me with theses issues?
#1426 [21:24] * S_k_e_l_e_t_ [webchat@91.221.211.2] has joined #minecrafthelp
#1427 [21:24] <S_k_e_l_e_t_> Minecraft closed with exit code: -1
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#1429 [21:25] * S_k_e_l_e_t_ [webchat@91.221.211.2] has quit. (Client Quit)
#1430 [21:31] * welpernek [webchat@135-23-219-202.cpe.pppoe.ca] has joined #minecrafthelp
#1431 [21:32] <welpernek> why does minecraft close everytime i click on a browser?
#1432 [21:34] <welpernek> ..
#1433 [21:34] * Panda [webchat@ip68-13-131-156.om.om.cox.net] has joined #minecrafthelp
#1434 [21:34] <welpernek> Why does minecraft close evertime i click on a browser?
#1435 [21:34] <Panda> Im on a mac, my launcher says "Quit unexpectedly" every time i click the launcher - what do i do?
#1436 [21:35] <welpernek> I'd suggest restarting the launcher. thats what i do.
#1437 [21:36] <welpernek> But I dont know if that will help you
#1438 [21:36] <Panda> Ive tried that also tried restarting my computer
#1439 [21:37] <welpernek> have you tried restarting your launcher?
#1440 [21:37] <welpernek> it doesnt restart the launcher really.
#1441 [21:37] * UkuleleKai [webchat@cpe-76-184-224-166.tx.res.rr.com] has joined #minecrafthelp
#1442 [21:37] <Panda> Ive tried both
#1443 [21:37] <welpernek> oh.
#1444 [21:37] <UkuleleKai> Best way to obtain an old account that has a deleted email?
#1445 [21:38] <Panda> contact mojang or minecraft themselves
#1446 [21:38] <welpernek> w h y a r e y o u a s k i n g t h a t
#1447 [21:38] <welpernek> :/
#1448 [21:38] <UkuleleKai> desperation :(
#1449 [21:38] <Panda> lost your account?
#1450 [21:38] <UkuleleKai> yeah its from 2014
#1451 [21:39] <welpernek> Panda, have you tried different versions of minecraft?
#1452 [21:39] <UkuleleKai> Is there no other way to sing into accounts except email logins?
#1453 [21:39] <Panda> yeah I would contact mojang support, have screenshot proof or log proof of the account and send it with the message
#1454 [21:39] <Panda> I can't open the launcher at all
#1455 [21:39] <welpernek> gtg. bye.
#1456 [21:39] <welpernek> well thats really sad.
#1457 [21:39] <Panda> i click open and it instantly says quit insantly
#1458 [21:39] <welpernek> you should delete minecraft and redownload then login again.
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#1461 [21:42] * trozza12 [webchat@18.129-212-203.dynamic.dsl.mel.iprimus.net.au] has joined #minecrafthelp
#1462 [21:42] <trozza12> Hi, Anyone here?
#1463 [21:43] * trozza12 [webchat@18.129-212-203.dynamic.dsl.mel.iprimus.net.au] has quit. (Client Quit)
#1464 [21:57] * Gabriel [webchat@pool-98-118-105-143.bstnma.ftas.verizon.net] has joined #minecrafthelp
#1465 [21:58] <Gabriel> r
#1466 [21:58] <Gabriel> is there anyone
#1467 [22:00] * Bombpapii [webchat@cpe-76-176-40-43.san.res.rr.com] has joined #minecrafthelp
#1468 [22:01] <Bombpapii> hey, I just made a minecraft account and when i press login the login turns grey but then nothing else happens and it wont let me login, nor can I login on the launcher, idk what else I can do, I even tried to login with a friends account and it would do the same thing. I use my email and password and nothing works.
#1469 [22:06] <Gabriel> I just got Minecraft and when I try to get into a world it gives a dirt screen then gives a not responding error and crashes
#1470 [22:11] * Nimbus [webchat@S0106f0f249684c13.wp.shawcable.net] has quit. (Quit: webchat.esper.net)
#1471 [22:11] <Bombpapii> Does anyone know why this is working?
#1472 [22:11] <Bombpapii> *isn't
#1473 [22:12] <Gabriel> can u see my messages
#1474 [22:12] <Bombpapii> yea aha
#1475 [22:12] <Bombpapii> We have to wait for someone with answers ig
#1476 [22:12] <Gabriel> good cause they are faded
#1477 [22:13] <Gabriel> mincraft customer service is bullshit
#1478 [22:13] <Absol> Gabriel: Please keep it civil
#1479 [22:13] <Gabriel> bull??
#1480 [22:14] <Gabriel> #minecrafthelp
#1481 [22:15] <Gabriel> pl
#1482 [22:15] <Gabriel> z
#1483 [22:15] <Gabriel> bullshitttttte
#1484 [22:15] * Absol kicked Gabriel from #minecrafthelp (Reason: abriel :Keep it civilized, you are just a human being)
#1485 [22:16] <Bombpapii> yikes
#1486 [22:16] <Bombpapii> Well, do you have any answers?
#1487 [22:17] * Gabriel [webchat@pool-98-118-105-143.bstnma.ftas.verizon.net] has joined #minecrafthelp
#1488 [22:17] <Gabriel> hello
#1489 [22:17] <Bombpapii> He's back lmao
#1490 [22:18] <Gabriel> yee
#1491 [22:18] <Gabriel> did u see that got kicked lol
#1492 [22:19] <Bombpapii> yea aha
#1493 [22:19] <Gabriel> can they still see my help thing
#1494 [22:19] <Gabriel> or do I need to type it again
#1495 [22:20] <Bombpapii> If they scroll up they see it
#1496 [22:20] * crosbynash [webchat@blk-7-208-150.eastlink.ca] has joined #minecrafthelp
#1497 [22:20] <crosbynash> Hi
#1498 [22:20] <Bombpapii> hey, we're still waiting for a support member
#1499 [22:20] <crosbynash> Classic
#1500 [22:21] <Bombpapii> I try to login with an account I just made and when I press login it goes gray and nothing happens lol and I can't login on the launcher
#1501 [22:23] * mackerman [webchat@107-203-254-78.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#1502 [22:24] * YKSGaming [~Mibbit@123203123240.ctinets.com] has joined #minecrafthelp
#1503 [22:24] <YKSGaming> Hello
#1504 [22:24] <Bombpapii> Hello
#1505 [22:24] <mackerman> Hi, I bought Minecraft for Java years ago and I was hoping to reset my password to my account. However Im not getting an email. I saw a mojang account migration happened but I did not request that.
#1506 [22:24] <mackerman> Did someone get into my account and trigger that?
#1507 [22:24] <YKSGaming> Minecraft isn't running in fullscreen mode
#1508 [22:24] <Bombpapii> We're still waiting for a support member man
#1509 [22:25] <YKSGaming> oof
#1510 [22:25] <Bombpapii> yea aha
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#1514 [22:28] <YKSGaming> you guys having any problems with versions below 1.8.9 not running/crashing in fullscreen mode?
#1515 [22:30] <YKSGaming> NVidia driver 436.02, 431.86, 430.64 both doesn't work
#1516 [22:31] * PickleChicken [webchat@cpe-67-249-78-12.twcny.res.rr.com] has joined #minecrafthelp
#1517 [22:32] <PickleChicken> Is there a way to fix spending minecoins and getting nothing or should I wait for a response from Mojang?
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#1521 [22:35] <YKSGaming> try to reinstall??
#1522 [22:36] * drift [webchat@76-206-245-158.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
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#1524 [22:37] <drift> Having a problem where when connecting to a server, I'll get the message "Failed to connect to the server: Not authenticated with Minecraft.net." I did change my username recently, and it seems that the launcher hasn't updated that yet, so that could be the problem? Ideas?
#1525 [22:42] * OultimoChampion [~Mibbit@123203123240.ctinets.com] has joined #minecrafthelp
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#1527 [22:44] <nate> drift: What do you mean the "launcher hasn't updated that yet"? The launcher only uses whatever you tell it to, you'll need to manually change your username on the logon process if you changed it
#1528 [22:54] * yapps [webchat@ip68-14-140-229.ri.ri.cox.net] has joined #minecrafthelp
#1529 [22:54] <yapps> i've had a problem with logging on
#1530 [22:55] <yapps> i dont remember the email
#1531 [22:55] <yapps> i could log on with my username but the email is the problem
#1532 [22:58] <drift> Logged out and logged back in, and it fixed. Thanks, and sorry for troubling y'all.
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#1541 [23:28] <srfafa> Hello I am a genuine Minecraft buyer. When you log in, the demo version keeps running.
#1542 [23:28] <srfafa> August 15 Inquiry
#1543 [23:28] <srfafa> I received an auto-reply message, but haven't received much action yet.
#1544 [23:31] <kayinshin1> how long does it take for support to respond back against queries ?
#1545 [23:32] <kayinshin1> strange that i can't reset my account eve though i have access to my email that i used to purchase the original game back in 2010 for pc
#1546 [23:34] * Hey [webchat@125.243.182.163.pppoe.hay.net] has joined #minecrafthelp
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#1551 [23:45] <Lucas> I bought two Minecraft accounts for LAN play, and we both use MacBooks (Wi-Fi) and we cannot direct-connect or find each others Minecraft LAN worlds when we host them. It ONLY works for devices connected to ethernet (wired connection) have the ability to see a hosted LAN Minecraft world and join it. We want to be able to play over wifi rather than
#1552 [23:45] <Lucas> being hard wired. All firewalls are OFF on both MacBooks, all AP Isolations are OFF by default for the router, but the Wi-Fi connected devices cannot see OR direct-connect to hosted LAN worlds. ONLY ethernet connected devices can see and join LAN Minecraft hosted worlds, regardless of what device hosts it through both Wi-Fi and ethernet. Help... :(
#1553 [23:49] * Lucas [webchat@125.243.182.163.pppoe.hay.net] has joined #minecrafthelp
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