#1 [00:20] * adam [webchat@31.24.225.139.static.midphase.com] has joined #minecrafthelp
#2 [00:20] * adam is now known as Guest5696
#3 [00:21] <Guest5696> hey i cant login to my mojang acount or minecraft launcher
#4 [00:25] * Avery [webchat@224.sub-174-199-5.myvzw.com] has joined #minecrafthelp
#5 [00:25] <Avery> I need help accessing an old account
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#9 [00:40] * Achiusano40 [webchat@pool-100-38-101-126.nycmny.fios.verizon.net] has joined #minecrafthelp
#10 [00:41] <Achiusano40> hey guys can anyone help me with why whenever i go to log on to multiplayer it says not authenticated with minecraft.net
#11 [00:42] <Andrio> ??> Achiusano40 launcher/relog
#12 [00:42] <Mightyena> Achiusano40: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
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#15 [00:49] <hudson> I didnt even set security questions and i have to answer them. as a result i cant get into my account
#16 [00:54] <Andrio> hudson, see https://help.mojang.com/customer/en/portal/articles/2598286-resetting-security-questions?b_id=5408
#17 [01:00] * Costa [webchat@88.98.241.25.bcube.co.uk] has joined #minecrafthelp
#18 [01:01] <Costa> Hi guys!
#19 [01:01] <Costa> I remember buying Minecraft and playing with it on my Mac a few months ago, now I just logged in and it looks like my Minecraft username and skin is gone! my name was PizzaOffTheWall or something similar, don't really remember cause it has been a few months.
#20 [01:01] <Costa> Transaction ID: 8HR71975XK377950J
#21 [01:03] * Costa [webchat@88.98.241.25.bcube.co.uk] has quit. (Client Quit)
#22 [01:07] * costa [webchat@88.98.241.25.bcube.co.uk] has joined #minecrafthelp
#23 [01:13] * TheOnlyJuan717 [webchat@cpe-203-40-72-10.nb05.nsw.asp.telstra.net] has joined #minecrafthelp
#24 [01:14] <TheOnlyJuan717> Hi my minecraft doesn't allow me to join other servers. It says i'm outdated on the server 1.14.4 even though this is the latest patch
#25 [01:17] <Andrio> TheOnlyJuan717, what server?
#26 [01:18] <TheOnlyJuan717> any server besides my own
#27 [01:18] <Andrio> TheOnlyJuan717, what does it say in the corner of the title screen and the window caption bar?
#28 [01:19] * h [webchat@c-73-20-18-121.hsd1.ut.comcast.net] has joined #minecrafthelp
#29 [01:19] * h is now known as Guest11548
#30 [01:19] <Guest11548> how do i craft things/ access my recipe book
#31 [01:19] <TheOnlyJuan717> "play minecraft,watch together, Get pig"
#32 [01:21] * Guest11548 [webchat@c-73-20-18-121.hsd1.ut.comcast.net] has quit. (Client Quit)
#33 [01:21] <Andrio> that's not the corner.
#34 [01:22] <Andrio> TheOnlyJuan717, bottom left corner.
#35 [01:22] <TheOnlyJuan717> minecraft 19w34a/snapshot
#36 [01:23] <Andrio> TheOnlyJuan717, you're on a pre-release version. You can change to the latest release in the launcher.
#37 [01:24] <TheOnlyJuan717> would that be the Latest release (1.14.4)?
#38 [01:25] <Andrio> TheOnlyJuan717, yes
#39 [01:26] <TheOnlyJuan717> ok thank you sorry for using some time have a good afternoon bye
#40 [01:29] <Andrio> No problem.
#41 [01:41] * Wiganation [webchat@114.108.249.203] has joined #minecrafthelp
#42 [01:44] <Wiganation> hi i cant login to mojang.com even though i've reset my pass many times, please help!
#43 [01:47] <Andrio> ??> Wiganation login/throttle
#44 [01:47] <Mightyena> Wiganation: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#45 [01:47] <Mightyena> Wiganation: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#46 [01:53] * Sam [webchat@24.152.192.172.res-cmts.eph2.ptd.net] has joined #minecrafthelp
#47 [01:53] <Sam> Hello
#48 [01:53] <Sam> When I go to the minecraft website to login it doesnt show any login screen\
#49 [01:57] <Andrio> Sam, at https://my.minecraft.net/en-us/login/ ?
#50 [02:00] * asdf_ [~asdf@67.142.112.240] has joined #minecrafthelp
#51 [02:01] * asdf [~asdf@67.142.112.240] has quit. (Read error: Connection reset by peer)
#52 [02:03] <Sam> I've bought the game years ago
#53 [02:03] <Sam> I still have it installed
#54 [02:08] <Sam> when ever i go to reset my password https://my.minecraft.net/en-us/password/forgot/ it brings me to just a picture of a cow on a cliff with nothing to do with reseting my password
#55 [02:11] * Sam [webchat@24.152.192.172.res-cmts.eph2.ptd.net] has quit. (Quit: webchat.esper.net)
#56 [02:15] * Preditor [webchat@182.48.199.103.dvois.com] has joined #minecrafthelp
#57 [02:15] <Preditor> hello
#58 [02:15] <Preditor> i am not able to log in to my account
#59 [02:16] <Preditor> whenever i enter all my detais and click on login it does nothing
#60 [02:17] <Preditor> sometimes it shows reCAPTCHA but after solving the questions still nothing
#61 [02:21] * Crimson [webchat@189.sub-174-250-83.myvzw.com] has joined #minecrafthelp
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#65 [02:40] * Kawix_Wolf [webchat@89-64-25-15.dynamic.chello.pl] has joined #minecrafthelp
#66 [02:45] * jaquavos [webchat@cpe-172-251-107-161.socal.res.rr.com] has joined #minecrafthelp
#67 [02:45] <jaquavos> hello
#68 [02:45] <jaquavos> hey
#69 [02:45] <jaquavos> anyone there
#70 [02:45] <jaquavos> or am i talking to myself
#71 [02:46] <jaquavos> why can't i log into my minecraft account
#72 [02:46] <jaquavos> im pressing log in and nothing happens
#73 [02:46] <jaquavos> hello
#74 [02:46] <jaquavos> anyone
#75 [02:46] * Absol kicked jaquavos from #minecrafthelp (Reason: aquavos :Stop spamming)
#76 [03:02] * Kokolaj [webchat@cpc99584-brnt1-2-0-cust1233.4-2.cable.virginm.net] has joined #minecrafthelp
#77 [03:02] * Preditor [webchat@182.48.199.103.dvois.com] has quit. (Quit: webchat.esper.net)
#78 [03:02] <Kokolaj> Hi all skins in game online and offline appear to be steves and alexes
#79 [03:05] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#80 [03:09] * Timmy [webchat@112.205.215.192.pldt.net] has joined #minecrafthelp
#81 [03:11] <Timmy> hello! I am a minecraft account holder from 2011. I recently am trying to get back into playing again, but I can't seem to recover my account. user name is Optimus_Swine.transaction ID is 6DM035583V696581H
#82 [03:13] <Timmy> i tried the email support system already but mojang sent me a verification code that did not work when i input it into the site.
#83 [03:15] * Industrial [webchat@216-162-104-147.swtexas.net] has joined #minecrafthelp
#84 [03:16] <Industrial> when I launch stoneblock modpack on twitch launcher for minecraft it says "Unable to Save File" and looked into it and people had said to uninstall "ByteFence" but I couldnt find it anywhere on my pc
#85 [03:20] * Industrial [webchat@216-162-104-147.swtexas.net] has quit. (Client Quit)
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#90 [03:33] <xUgOx> Hello
#91 [03:35] * _xCofyx_ [webchat@87.116.180.2] has joined #minecrafthelp
#92 [03:35] <_xCofyx_> ddd
#93 [03:35] * _xCofyx_ [webchat@87.116.180.2] has quit. (Client Quit)
#94 [03:39] * knitting [~datboss@240f:36:54de:1:8c54:b479:4d33:cb81] has joined #minecrafthelp
#95 [03:39] <Wiganation> Hi i've waited for 1 hour to remove my lockout, But I still can't login to https://account.mojang.com/login
#96 [03:39] * knitting [~datboss@240f:36:54de:1:8c54:b479:4d33:cb81] has quit. (Remote host closed the connection)
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#98 [03:44] * KLM [webchat@cpc75486-runc7-2-0-cust883.1-3.cable.virginm.net] has joined #minecrafthelp
#99 [03:44] <KLM> I need help building a server
#100 [03:46] * KLM [webchat@cpc75486-runc7-2-0-cust883.1-3.cable.virginm.net] has quit. (Client Quit)
#101 [04:00] * Kawix_Wolf [webchat@89-64-25-15.dynamic.chello.pl] has quit. (Quit: webchat.esper.net)
#102 [04:20] * commander [webchat@88.230.63.123.dynamic.ttnet.com.tr] has joined #minecrafthelp
#103 [04:21] <commander> could we add a friends list so we could make the server problem much more easier
#104 [04:21] * SiChe [webchat@cpc68293-cdif17-2-0-cust557.5-1.cable.virginm.net] has joined #minecrafthelp
#105 [04:24] <SiChe> InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty. Trying to boot up Minecraft on my Mac after years not playing. Hitting this error.
#106 [04:24] <SiChe> OS version '10.14.6'
#107 [04:24] <SiChe> Java Version '1.6.0_65'
#108 [04:25] * commander [webchat@88.230.63.123.dynamic.ttnet.com.tr] has quit. (Client Quit)
#109 [04:25] <SiChe> Also hi
#110 [04:28] <SiChe> Found this help but I understand like half the words. https://architecturalatrocities.com/post/19073788679/fixing-the-trustanchors-problem-when-running
#111 [04:31] <GreyVulpine> Basically, outdated java install
#112 [04:31] <GreyVulpine> You need to update your java installation to at least 1.7, you're running a really old 1.6.0 version of java
#113 [04:37] * eosgirl123 [webchat@c-24-6-76-35.hsd1.ca.comcast.net] has joined #minecrafthelp
#114 [04:37] <eosgirl123> hello
#115 [04:37] <eosgirl123> ??
#116 [04:38] * eosgirl123 [webchat@c-24-6-76-35.hsd1.ca.comcast.net] has quit. (Client Quit)
#117 [04:38] * Eliard [webchat@240.118.223.87.dynamic.jazztel.es] has joined #minecrafthelp
#118 [04:38] <Eliard> hi
#119 [04:40] <Eliard> Good, I bought my account in 2015, when only the username was needed to access and now they ask me for an email to access. I have the transaction ID
#120 [04:41] <GreyVulpine> Eliard - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#121 [04:44] * Eliard [webchat@240.118.223.87.dynamic.jazztel.es] has quit. (Quit: webchat.esper.net)
#122 [04:55] * mwhite7 [webchat@125.64.164.222.starhub.net.sg] has joined #minecrafthelp
#123 [04:55] <mwhite7> hey i can't eat in modded minecraft idk why
#124 [05:03] <asdf_> ttry unmodding
#125 [05:04] <asdf_> we can't help with your mod
#126 [05:05] <asdf_> you will need to contact the mod maker
#127 [05:13] * franrules10 [webchat@cpc79111-cbly8-2-0-cust233.6-2.cable.virginm.net] has joined #minecrafthelp
#128 [05:13] <franrules10> oh
#129 [05:13] <franrules10> hello????
#130 [05:13] * ela_tion [webchat@41.79.46.246] has joined #minecrafthelp
#131 [05:14] <ela_tion> my friend is recieving [Error: java.lang.IllegalArgumentException: MALFORMED] when starting Minecraft Java 1.14.4
#132 [05:14] <ela_tion> anyone know how to fix this?
#133 [05:14] <franrules10> I can't answer my security questions and i can't get into the email that i sued for minecraft, what should i do?
#134 [05:14] <franrules10> *used
#135 [05:17] * franrules10 [webchat@cpc79111-cbly8-2-0-cust233.6-2.cable.virginm.net] has quit. (Client Quit)
#136 [05:26] * mwhite7 [webchat@125.64.164.222.starhub.net.sg] has quit. (Quit: webchat.esper.net)
#137 [05:31] * Himmy [webchat@175.142.84.218] has joined #minecrafthelp
#138 [05:31] <Himmy> hello
#139 [05:35] * mwhite7 [webchat@125.64.164.222.starhub.net.sg] has joined #minecrafthelp
#140 [05:35] <mwhite7> i'm playing the modpack All the Mods and i cant eat
#141 [05:35] <mwhite7> it's on feed the best
#142 [05:42] * YapiDoo [webchat@BSN-143-31-158.dynamic.siol.net] has joined #minecrafthelp
#143 [05:42] <YapiDoo> Hello who here
#144 [05:43] <YapiDoo> Helpers?
#145 [05:43] * _SkyDream [webchat@p5DF51881.dip0.t-ipconnect.de] has joined #minecrafthelp
#146 [05:45] <_SkyDream> I don't come online at my Minecraft launcher anymore I can only play offline but I have very good internet
#147 [05:45] <_SkyDream> Can someone help me?
#148 [05:46] * Fivik [webchat@rtr-6-67.interkar.pl] has joined #minecrafthelp
#149 [05:46] <Fivik> hi
#150 [05:47] <Fivik> I have a problem my account has been stolen I sent an email
#151 [05:48] <GreyVulpine> Nobody here works for Mojang. If you've already sent in a support ticket, you'll simply need to wait for them to respond
#152 [05:48] <Himmy> how do you guys redeem the code for windows edition when youve purchased the java edition?
#153 [05:48] <GreyVulpine> When did you purchase the java edition?
#154 [05:48] <Himmy> like on april or something
#155 [05:49] <Himmy> this year
#156 [05:49] <Himmy> but everytime i redeem it, it says it'll be added to my email
#157 [05:49] <Himmy> but it doesnt
#158 [05:49] <GreyVulpine> You sure it was April of this year?
#159 [05:49] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/2064007-minecraft-for-windows-10?b_id=5408
#160 [05:49] <Himmy> yea april 2019
#161 [05:49] <_SkyDream> How could that happen?
#162 [05:49] <Fivik> I bought from a friend and I have no code, I had an e-mail and I played everything normally
#163 [05:50] <Himmy> idk how that happened
#164 [05:50] <GreyVulpine> Himmy - "Players who have purchased Minecraft: Java Edition before October 19th, 2018 can get Minecraft for Windows 10 for free by visiting their Mojang account. Log into account.mojang.com, and under the “My Games” heading you will find a button to claim your gift code. If you purchased Minecraft: Java Edition after October 19th, 2018, the button will not be there, so if you’re
#165 [05:50] <GreyVulpine> unsure of when you purchased Minecraft: Java Edition, that’s a good way to check. Pressing the button will generate a token and send you to a Microsoft redemption page. "
#166 [05:50] <Fivik> I had a long break from the minecraft and now I see that my account is stolen
#167 [05:50] <GreyVulpine> Fivik - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#168 [05:50] <Fivik> i send
#169 [05:50] <Himmy> so that means i cant redeem it?
#170 [05:50] <GreyVulpine> Then there's nothing more we can tell you to do here. We don't work for Mojang
#171 [05:50] <Himmy> man that sucks :(
#172 [05:51] <GreyVulpine> Fivik - Wait for them to respond
#173 [05:51] <Fivik> okey thanks
#174 [05:51] * Himmy [webchat@175.142.84.218] has quit. (Quit: webchat.esper.net)
#175 [05:51] <Fivik> bye good day
#176 [05:51] <Fivik> thanks
#177 [05:51] * GreyVulpine nods
#177 [05:51] <Fivik> :)
#178 [05:52] <_SkyDream> I don't come online at my Minecraft launcher anymore I can only play offline but I have very good internet Can someone help me?
#179 [05:53] <GreyVulpine> Usually means minecraft can't contact its authentication server. Points to connection issue. Security software, network issues, and anything that can prevent minecraft from communicating correctly will make you 'play offline'
#180 [05:53] * TixyFR [webchat@77.111.250.122] has joined #minecrafthelp
#181 [05:53] <TixyFR> Hello
#182 [05:53] <GreyVulpine> 'lo
#183 [05:54] <_SkyDream> How can I fix this error
#184 [05:54] <GreyVulpine> _SkyDream - Figure out why minecraft can't communicate correctly and fix it?
#185 [05:54] <GreyVulpine> There's no one solution for that particular problem.
#186 [05:54] <TixyFR> can someone help me ? when i try to migrate my account it says wrong pass or username but its the good one when i try on my minecraft launcher
#187 [05:54] <TixyFR> and on mojang
#188 [05:54] <GreyVulpine> TixyFR - When did you purchase minecaft?
#189 [05:55] <GreyVulpine> TixyFR - Was this in 2010-2011?
#190 [05:55] <TixyFR> hum let me see
#191 [05:56] <GreyVulpine> If you've purchase minecraft after 2012, you don't need to migrate minecraft. All new accounts created after 2012 are mojang accounts and don't need to be migrated
#192 [05:56] <_SkyDream> I've tried a lot but I can't get it
#193 [05:56] <TixyFR> oh ok
#194 [05:56] <TixyFR> when i try to change email to other email i dont receive any mails
#195 [05:56] <GreyVulpine> Then you'll need to contact Mojang Support
#196 [05:56] <GreyVulpine> TixyFR - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#197 [05:57] * stoonior [webchat@HSI-KBW-134-3-218-5.hsi14.kabel-badenwuerttemberg.de] has joined #minecrafthelp
#198 [05:57] <TixyFR> ok thanks
#199 [05:57] <TixyFR> ok thanks
#200 [05:57] * TixyFR [webchat@77.111.250.122] has left #minecrafthelp
#201 [05:57] <stoonior> hey, anyone know if it's possible to "convert" a microsoft minecraft (WIN10-Edition) into a Mojang account version? Just want to play Hexxit...
#202 [05:58] <GreyVulpine> Nope
#203 [05:58] <GreyVulpine> Two entirely seperate versions.
#204 [05:58] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/1274139-different-minecraft-editions?b_id=5408
#205 [05:58] * TixyFR [webchat@77.111.250.122] has joined #minecrafthelp
#206 [05:59] <stoonior> nice, so i'll have to buy mojang edition again.
#207 [05:59] * hedgehugs [webchat@d220-238-145-96.dsl.vic.optusnet.com.au] has joined #minecrafthelp
#208 [05:59] <hedgehugs> hey guys
#209 [06:00] * stoonior [webchat@HSI-KBW-134-3-218-5.hsi14.kabel-badenwuerttemberg.de] has quit. (Client Quit)
#210 [06:00] <TixyFR> i know why i dont receive mail ... i mistyped email on the email there is one (e) and i typed (ee) do i still have to contact mojang or i can change it ??
#211 [06:00] <GreyVulpine> You'll still need to contact Mojang
#212 [06:01] <TixyFR> ok
#213 [06:01] * mwhite7 [webchat@125.64.164.222.starhub.net.sg] has quit. (Quit: webchat.esper.net)
#214 [06:02] * TixyFR [webchat@77.111.250.122] has quit. (Quit: webchat.esper.net)
#215 [06:02] * Tao_Dumontet [webchat@77.111.250.122] has joined #minecrafthelp
#216 [06:03] <hedgehugs> umm so guys I’m kinda having trouble logging into both minecraft.net and minecraft java edition (on mac). On minecraft.net, the login button completely doesn’t do anything - I enter my credentials but nothing happens when I click “Log In”
#217 [06:03] <Tao_Dumontet> Hi i bought minecraft (long time ago) and i didnt saw that my email was not verified and i dont longer have access to the email can i change it?? :/
#218 [06:04] * _SkyDream [webchat@p5DF51881.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#219 [06:05] <GreyVulpine> Tao_Dumontet - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#220 [06:05] <Tao_Dumontet> ok
#221 [06:05] <Tao_Dumontet> ok
#222 [06:06] * Tao_Dumontet [webchat@77.111.250.122] has left #minecrafthelp
#223 [06:07] <hedgehugs> lmao my problem fixed itself
#224 [06:07] <hedgehugs> all good
#225 [06:07] <hedgehugs> have a nice day everyone
#226 [06:15] * senpaiyaa [webchat@223.25.63.199] has joined #minecrafthelp
#227 [06:15] <senpaiyaa> well hello there
#228 [06:17] <senpaiyaa> when will be the minecraft for PC go on sale?
#229 [06:22] <GreyVulpine> We can't answer that, we don't know. Nobody here works for Mojang
#230 [06:27] * Thoroc [webchat@217.27.120.170] has joined #minecrafthelp
#231 [06:31] <Thoroc> Hi, few minutes after when I start to play Minecraft on my MacBook, the laptop start overheating and activating fans, so I have to quit the game. Can anyone give me some advice?
#232 [06:32] <GreyVulpine> Yeah... try a laptop cooler?
#233 [06:33] * Goi_Gad0l [webchat@IGLD-83-130-1-227.inter.net.il] has joined #minecrafthelp
#234 [06:33] <Thoroc> I tried, it does't worked... can I modify something in settings?
#235 [06:34] <GreyVulpine> Try turning down the video settings?
#236 [06:37] * YapiDoo [webchat@BSN-143-31-158.dynamic.siol.net] has quit. (Quit: webchat.esper.net)
#237 [06:37] <Thoroc> Which part of video settings can help me in order to make the game less heavy?
#238 [06:40] <GreyVulpine> Graphics from fancy to fast.
#239 [06:40] <GreyVulpine> Clouds Off
#240 [06:41] <GreyVulpine> Particles Minimal
#241 [06:41] <senpaiyaa> hmm... i see
#242 [06:42] <senpaiyaa> it's a bit pricy thought I could buy it for a discounted price. many thanks!
#243 [06:43] <Thoroc> Ok, thank you very much GreyVulpine, I will try to change those settings
#244 [06:45] * Thoroc [webchat@217.27.120.170] has quit. (Quit: webchat.esper.net)
#245 [06:48] * steamloyalist [webchat@cpc68286-cdif17-2-0-cust7.5-1.cable.virginm.net] has joined #minecrafthelp
#246 [06:48] <steamloyalist> Hi all
#247 [06:49] <steamloyalist> I would like to ask, now that Microsoft are happy to work with Valve and place their games on Steam again (hence Age of Empires), can we now expect the same to happen with Minecraft being released on Steam?
#248 [06:50] <GreyVulpine> You're not going to get an answer for that question here
#249 [06:50] <GreyVulpine> We have nobody working for Mojang here
#250 [06:51] <steamloyalist> ok, so where should I go?
#251 [06:52] <GreyVulpine> No idea
#252 [06:52] <steamloyalist> You have no idea?
#253 [06:52] <steamloyalist> What kind of Minecraft IRC is this that doesn't know how to contact Mojang?
#254 [06:53] <GreyVulpine> Heh
#255 [06:54] <steamloyalist> https://d.facdn.net/art/sigmax/1565469181/1565469181.sigmax_postcreditssequence_v2_public.png
#256 [06:54] <steamloyalist> Maybe provide a more useful service next time
#257 [06:54] <steamloyalist> Cock
#258 [06:54] <GreyVulpine> !kb steamloyalist
#259 [06:54] * GreyBot kicked steamloyalist from #minecrafthelp (Reason: teamloyalist :<Kicks:1574>)
#260 [06:55] <senpaiyaa> good lord
#261 [07:07] * bildramer [~bildramer@athedsl-361768.home.otenet.gr] has quit. (Read error: Connection reset by peer)
#262 [07:08] * bildramer [~bildramer@athedsl-361768.home.otenet.gr] has joined #minecrafthelp
#263 [07:11] * Aigle_ [webchat@41.92.34.194] has joined #minecrafthelp
#264 [07:11] <Aigle_> Hello ?
#265 [07:11] <Aigle_> Hello, I saw that the pseudonym Eagle was already taken, however I noticed that this pseudonym is not relevant, as if the user does not connect more on it. I would like to know if it was possible to get the nickname.
#266 [07:11] <Aigle_> thank you
#267 [07:14] * techtanic [webchat@178.153.224.28] has joined #minecrafthelp
#268 [07:14] <GreyVulpine> Nothing you can do to get the name
#269 [07:15] <techtanic> my minecraft wont launch
#270 [07:15] <techtanic> java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#271 [07:15] <Aigle_> So ??? Grey plz ?
#272 [07:15] <Aigle_> The pseudo that I want It Aigle
#273 [07:16] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/928638-minecraft-usernames?b_id=5408
#274 [07:16] <GreyVulpine> "If the username you want is unavailable, you will need to choose another name. We will not be able to help you get a username that is unavailable. "
#275 [07:16] <Andrio> ??> techtanic win/DXDiag
#276 [07:16] <Mightyena> techtanic: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#277 [07:16] <Andrio> Aigle_, how do you know it is unused?
#278 [07:16] <techtanic> https://paste.ubuntu.com/p/gYtVKPvQ5j/
#279 [07:17] <Aigle_> He have no skin, no historic
#280 [07:18] <Andrio> Aigle_, historic what?
#281 [07:18] <Aigle_> Historic name
#282 [07:19] <Andrio> Aigle_, that just means they never had a different name before.
#283 [07:19] <Andrio> techtanic, try installing this driver: https://www.nvidia.co.uk/Download/driverResults.aspx/150387/en-uk
#284 [07:19] <techtanic> k
#285 [07:19] <Aigle_> There is really no solution to get the nickname?
#286 [07:20] <Andrio> Aigle_, unfortunately it's taken, so yes.
#287 [07:20] * Rhys9 [webchat@host86-188-91-86.range86-188.btcentralplus.com] has joined #minecrafthelp
#288 [07:20] <Aigle_> I see :/
#289 [07:21] <Aigle_> Well, Thank u for helping me !
#290 [07:21] * Rhys9 [webchat@host86-188-91-86.range86-188.btcentralplus.com] has quit. (Client Quit)
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#292 [07:23] * BOB [webchat@120-88-174-133.tpgi.com.au] has quit. (Quit: webchat.esper.net)
#293 [07:33] * ducky [webchat@n106-71-251-168.rdl2.qld.optusnet.com.au] has joined #minecrafthelp
#294 [07:34] <ducky> hey guys
#295 [07:34] <ducky> i would like some help with contacting mojang
#296 [07:34] <GreyVulpine> Duck_ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#297 [07:35] <ducky> before i do that though can i explain my problem?
#298 [07:35] <GreyVulpine> Sure
#299 [07:37] <ducky> so basically i haven't played minecraft in ages now and ive had the game since about 2010 and this new mojang account this is a pain to migrate too. i dont remember my password and when i put the email it was registered with and the username i dont get the email.
#300 [07:37] <ducky> I have confirmed the email is correct and also the username is correct
#301 [07:38] <ducky> and it hasnt been sent to spam folders
#302 [07:38] <GreyVulpine> Yeah, that'll be a thing Mojang Support will need to assist you with.
#303 [07:39] <ducky> yeah is just sucks
#304 [07:39] <ducky> ahaha
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#306 [07:42] * JuiceBox [webchat@e83057.upc-e.chello.nl] has joined #minecrafthelp
#307 [07:43] <JuiceBox> I cant login it says login failed even though i did the 24 hour wait thing so what do i do now?
#308 [07:51] * JuiceBox [webchat@e83057.upc-e.chello.nl] has quit. (Quit: webchat.esper.net)
#309 [07:51] * JuiceBox [webchat@e83057.upc-e.chello.nl] has quit. (Quit: webchat.esper.net)
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#311 [08:05] * MichalBlaj [webchat@c-5c8972d5.015-13-73746f25.bbcust.telenor.se] has joined #minecrafthelp
#312 [08:06] <MichalBlaj> Hi
#313 [08:08] <MichalBlaj> I have a error that i cant log in
#314 [08:08] <MichalBlaj> even on the offical minecraft site
#315 [08:08] <MichalBlaj> the log in button isnt working
#316 [08:08] <MichalBlaj> and when i log in to minecraft its says that my pass or email is invaild and i know it isnt
#317 [08:12] * Wiganation [webchat@114.108.249.203] has quit. (Quit: webchat.esper.net)
#318 [08:19] * senpaiyaa [webchat@223.25.63.199] has quit. (Quit: webchat.esper.net)
#319 [08:28] * Tanish [webchat@27-33-22-245.tpgi.com.au] has joined #minecrafthelp
#320 [08:28] <Tanish> Hi
#321 [08:28] <Tanish> So i have already purchase minecraft and whenever i try to play it, asks me to play in demo mode
#322 [08:29] * T4Q [webchat@ip68-9-18-119.ri.ri.cox.net] has joined #minecrafthelp
#323 [08:29] <T4Q> Hello
#324 [08:30] <Tanish> hey
#325 [08:31] <T4Q> When i try and run minecraft 1.14.4 I get a crash that says "Unable to save download"
#326 [08:31] <T4Q> along with a .ogg and a really big link.
#327 [08:32] <asdf_> ??> T4Q tools/hjt
#328 [08:32] <Mightyena> T4Q: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#329 [08:32] <Mightyena> T4Q: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#330 [08:32] <T4Q> Okay.
#331 [08:34] * Tanish [webchat@27-33-22-245.tpgi.com.au] has quit. (Quit: webchat.esper.net)
#332 [08:35] * VRSeraph [webchat@nova-157-097-005-241.cpe.nova.is] has joined #minecrafthelp
#333 [08:36] <T4Q> https://paste.ubuntu.com/p/D2BWmMKjHp/
#334 [08:36] <VRSeraph> Hey i recently purchased this account even though i am not new to minecraft but i have been getting an error saying that the servers of authentication are down.
#335 [08:36] <asdf_> !hjt https://paste.ubuntu.com/p/D2BWmMKjHp/
#336 [08:36] <Absol> asdf_: Nothing matching in database
#337 [08:38] <asdf_> I expected to see something there
#338 [08:40] <asdf_> https://www.minecraftforum.net/forums/support/java-edition-support/2797707-unable-to-save-download
#339 [08:40] <T4Q> the full error code is get is, https://paste.ubuntu.com/p/gMS7Ry4kmf/
#340 [08:41] <T4Q> and I do not have ByteFence on my comupter, it is something else.
#341 [08:41] <asdf_> oh
#342 [08:42] <asdf_> ??> T4Q av/adwcleaner
#343 [08:42] <Mightyena> T4Q: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#344 [08:42] <Mightyena> T4Q: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#345 [08:42] * jai [webchat@107.219.24.96] has joined #minecrafthelp
#346 [08:43] <T4Q> Okay
#347 [08:43] <jai> it's a texture pack how do I gwt it since i cant get to texture pack file
#348 [08:43] <asdf_> I see SegurazoService.exe, searching shows it may be a malware
#349 [08:43] * T4Q [webchat@ip68-9-18-119.ri.ri.cox.net] has quit. (Quit: webchat.esper.net)
#350 [08:44] <jai> I clicked the wrong one since it has a a zip and non zip
#351 [08:46] <asdf_> we don't support mods here, but generally you put the texture pack in the right place (.minecraft/resourcepacks) and pick it in game
#352 [08:46] <jai> i can't it keeps crashing
#353 [08:47] <asdf_> ??> jai lancher/log
#354 [08:47] <jai> yea
#355 [08:47] <asdf_> you need to check your logs then
#356 [08:48] <jai> how
#357 [08:48] <asdf_> you may need to reinstall minecraft if you messed up your install
#358 [08:48] <asdf_> sec
#359 [08:49] <jai> i already did reinstall it
#360 [08:49] <asdf_> ??> jai lancher/crash-log
#361 [08:50] <asdf_> ??> jai lancher/log-txt
#362 [08:50] <asdf_> doh
#363 [08:51] <asdf_> ??> jai launcher/crash-log
#364 [08:51] <Mightyena> jai: We need to see your crash log, which is created after a crash.
#365 [08:51] <Mightyena> jai: Open your .minecraft folder (ask us how to get there if you don't know) then open the crash-reports folder found there. Then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#366 [08:54] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has quit. (Quit: Linux server is restarting. Reconnecting in a few moments. それでは、また。)
#367 [08:57] * VRSeraph [webchat@nova-157-097-005-241.cpe.nova.is] has quit. (Quit: webchat.esper.net)
#368 [09:01] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has joined #minecrafthelp
#369 [09:03] <jai> where would they be?
#370 [09:07] * YapiDoo [webchat@BSN-143-29-80.dynamic.siol.net] has joined #minecrafthelp
#371 [09:07] <YapiDoo> Hello
#372 [09:07] <YapiDoo> Who here?
#373 [09:07] <asdf_> jai, what OS are you on?
#374 [09:09] <jai> the os on minecraft in my files
#375 [09:09] * heqrts_ [webchat@089-100-180227.ntlworld.ie] has joined #minecrafthelp
#376 [09:09] <asdf_> windows, mac?
#377 [09:09] <jai> windows
#378 [09:09] <asdf_> ??> jai win/.minecraft
#379 [09:09] <Mightyena> jai: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#380 [09:10] <heqrts_> Could someone help me I try to join realms but it says i have to like update my acc it also says i need parental permission but when i click update account and do all that it says I have to buy a minecraft account?
#381 [09:10] <Greymagic27> ??> heqrts_ account/send-email
#382 [09:10] <Mightyena> heqrts_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#383 [09:10] <Mightyena> heqrts_: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#384 [09:13] <heqrts_> But why did this problem happen?
#385 [09:15] <YapiDoo> Mightyena my mc profile have name Player. Maybe you know why? I bought account 1-2 months ago.
#386 [09:16] * xUgOx [webchat@168.124.77.83.dynamic.wline.res.cust.swisscom.ch] has quit. (Quit: webchat.esper.net)
#387 [09:17] * xUgOx [webchat@168.124.77.83.dynamic.wline.res.cust.swisscom.ch] has joined #minecrafthelp
#388 [09:17] * jai [webchat@107.219.24.96] has quit. (Quit: webchat.esper.net)
#389 [09:19] * heqrts_ [webchat@089-100-180227.ntlworld.ie] has quit. (Quit: webchat.esper.net)
#390 [09:19] <YapiDoo> Helpers?
#391 [09:21] * Matt7 [webchat@bras-base-mtrlpq2718w-grc-02-65-93-112-82.dsl.bell.ca] has joined #minecrafthelp
#392 [09:21] * Matt7 [webchat@bras-base-mtrlpq2718w-grc-02-65-93-112-82.dsl.bell.ca] has quit. (Client Quit)
#393 [09:26] * Replicatte [webchat@static.masmovil.com] has joined #minecrafthelp
#394 [09:26] <xUgOx> Hello, i have problem with login, I have requested to reset my password and I haven't received the email.... Help Me..
#395 [09:39] * hi [webchat@178.233.81.83] has joined #minecrafthelp
#396 [09:39] <hi> I didn't get a comeback email from you.
#397 [09:39] <hi> why*
#398 [09:40] <Greymagic27> hi, Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#399 [09:40] <hi> YEAH
#400 [09:40] <hi> i already check this
#401 [09:41] <hi> but i sended my ticket in 17th
#402 [09:41] <hi> its 24th nowe
#403 [09:41] <hi> *now
#404 [09:41] <Greymagic27> hi, You'll need to wait for your date to appear on that website, then you can expect a reply
#405 [09:41] <hi> it already appeared
#406 [09:41] * hi [webchat@178.233.81.83] has quit. (Client Quit)
#407 [09:41] <Greymagic27> hi, That's most likely an auto response email if it appeared after you sent your email to them
#408 [09:50] * mangosta12jr [webchat@213.37.188.131.dyn.user.ono.com] has joined #minecrafthelp
#409 [09:50] <mangosta12jr> Hi ?
#410 [09:50] <Greymagic27> mangosta12jr, Hey. How can we help
#411 [09:50] <mangosta12jr> Okey so I have a big big problem
#412 [09:50] <Greymagic27> What's the problem?
#413 [09:51] <mangosta12jr> Basically I didn't migrate my account long ago, the mail is lost because the domain is no longer available and I lost my minecraft account, which I bought in like 2011 so I don't have the transaction ID
#414 [09:52] <mangosta12jr> So I can't actually play the game and It says I just don't have it
#415 [09:52] <Greymagic27> ??> mangosta12jr account/send-email
#416 [09:52] <Mightyena> mangosta12jr: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#417 [09:52] <Mightyena> mangosta12jr: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#418 [09:53] <mangosta12jr> But I just don't have the Transaction ID as I bought it in 2011 and you can imagine It's normal to not have a transaction ID for so long ago
#419 [09:54] <Greymagic27> ??> mangosta12jr account/trans-id
#420 [09:54] <Mightyena> mangosta12jr: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#421 [09:55] <mangosta12jr> Thanks a lot, I will try to recover it
#422 [10:04] <mangosta12jr> Okey guys, I have the transaction ID, what now ?
#423 [10:06] <Greymagic27> mangosta12jr, Email mojang. Give as much information as possible
#424 [10:06] * Goi_Gad0l [webchat@IGLD-83-130-1-227.inter.net.il] has quit. (Quit: webchat.esper.net)
#425 [10:07] <mangosta12jr> Okey, thanks
#426 [10:10] * YapiDoo [webchat@BSN-143-29-80.dynamic.siol.net] has quit. (Quit: webchat.esper.net)
#427 [10:12] * MotherBender [webchat@88.241.73.242.dynamic.ttnet.com.tr] has joined #minecrafthelp
#428 [10:12] <MotherBender> hi
#429 [10:12] <Greymagic27> MotherBender, Hey. How can we help?
#430 [10:13] <MotherBender> i wanna reset my password but my old hotmail account is stolen
#431 [10:13] <Greymagic27> ??> MotherBender account/send-email
#432 [10:13] <Mightyena> MotherBender: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#433 [10:13] <Mightyena> MotherBender: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#434 [10:14] <MotherBender> i sent a mail but i wanna now waiting my firends
#435 [10:15] <Greymagic27> MotherBender, You will need to wait for a reply. Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#436 [10:15] <MotherBender> June 25th very long time
#437 [10:19] <Greymagic27> MotherBender, I know. I expect you'll get a reply in around 2 months time if this backlog keeps up
#438 [10:35] * Blue [webchat@dyn-1-86.myactv.net] has joined #minecrafthelp
#439 [10:36] <Blue> i can't get my email to reset my security questions, how can i get them resetted?
#440 [10:40] * ManarGarth [webchat@d24-36-160-216.home1.cgocable.net] has joined #minecrafthelp
#441 [10:40] * Sr_steve [webchat@136.255.52.179.d.dyn.claro.net.do] has joined #minecrafthelp
#442 [10:41] <ManarGarth> Hi Everyone, I just returned from a holiday to find an email saying my minecraft account was switched to a mojang account, but when i go to mojang and put in my email to get a reset password code, I don't receive an email. Im worried someone has tried to steal my account by changing the email associated with it.
#443 [10:43] <Sr_steve> Hi Everyone. My Minecraft account was stolen, I managed to recover it, change my password and set security questions, but the person who was using my account changed my nickname. I would like to know if it is possible that they returned me to my previous Nickname without having to wait for 30 days
#444 [10:48] * Mike9 [webchat@ip72-222-141-218.ph.ph.cox.net] has joined #minecrafthelp
#445 [10:49] <Mike9> I renewed my realm and it still says expired when i try to log in
#446 [10:50] * Mike9 [webchat@ip72-222-141-218.ph.ph.cox.net] has quit. (Client Quit)
#447 [10:50] * Phut [webchat@host31-52-86-187.range31-52.btcentralplus.com] has joined #minecrafthelp
#448 [10:50] <ManarGarth> nvm, they answered my email and its fixed
#449 [10:50] * ManarGarth [webchat@d24-36-160-216.home1.cgocable.net] has quit. (Quit: webchat.esper.net)
#450 [10:51] * Phut [webchat@host31-52-86-187.range31-52.btcentralplus.com] has quit. (Client Quit)
#451 [10:56] * MotherBender [webchat@88.241.73.242.dynamic.ttnet.com.tr] has quit. (Quit: webchat.esper.net)
#452 [11:02] * Pandaboy123 [webchat@5e026140.bb.sky.com] has joined #minecrafthelp
#453 [11:02] <Pandaboy123> hello
#454 [11:03] <Pandaboy123> i need some help, i am on minecraft mac, and i am having issues with crashes, whenever i go on minecraft and use the button to complete a command i get a crash. It says it crashed whilst updating screen events
#455 [11:05] * iTz_MooTi [webchat@ipbcc12a37.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#456 [11:06] <iTz_MooTi> Hello I have a problem
#457 [11:07] <iTz_MooTi> when i start minecraft and want to create a map then i cant go into the world because my game crashed
#458 [11:07] <iTz_MooTi> and then it sayed minecraft rund out of memory
#459 [11:08] <iTz_MooTi> what can i do?
#460 [11:10] <iTz_MooTi> Hallo ich habe ein problem wenn ich minecraft starte und in meine welt joinen will crashed mein game und es kommt minecraft rund out of memory obwohl ich 16gb ram habe...
#461 [11:10] * elias [webchat@ip1f12fe5a.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#462 [11:10] <elias> hey
#463 [11:11] <iTz_MooTi> hey
#464 [11:11] <elias> i need help
#465 [11:11] <iTz_MooTi> i too
#466 [11:11] <elias> ok
#467 [11:11] <iTz_MooTi> but nobody is here
#468 [11:11] <elias> what is you Problem
#469 [11:11] <elias> i cant start the version
#470 [11:11] <iTz_MooTi> my minecraft crashed when i want to go into my world
#471 [11:11] <iTz_MooTi> which?
#472 [11:12] <elias> 1.13.2
#473 [11:12] * James [webchat@63.141.48.5] has joined #minecrafthelp
#474 [11:13] <elias> hi JAmes
#475 [11:13] * Dan [webchat@104-179-113-139.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#476 [11:13] <iTz_MooTi> Absol can you help me I got a problem with my minecraft when i want to go into my created world then my game crashhed and it says minecraft rund out of memory but ive got 16gb of ram...
#477 [11:13] * BankoPoul [webchat@D4709A78.rev.sefiber.dk] has joined #minecrafthelp
#478 [11:13] <BankoPoul> hi
#479 [11:13] <James> hello
#480 [11:13] <James> Exists: File
#481 [11:13] <elias> hi
#482 [11:13] <BankoPoul> i have some problems with ''migrate''
#483 [11:14] <Dan> Hello. I was attempting to cancel my Realms subscription and deactivated my account. Is there a way to do this online. I sent an email but concerned it will take awhile
#484 [11:14] <Dan> I want to reactivate the account
#485 [11:14] <BankoPoul> ''Invalid email or password
#486 [11:14] <BankoPoul> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.''
#487 [11:14] <James> when i launch minecraft i have the problem where it ssays unable to save download and a whole bunch of other stuff can you help?
#488 [11:14] <iTz_MooTi> is anybody know what to do when my minecraft crashed when i want to go into a server or into my world 1.14.4
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#493 [11:21] * Ming [webchat@18.85.203.62.dynamic.wline.res.cust.swisscom.ch] has joined #minecrafthelp
#494 [11:21] <Ming> Hello
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#498 [11:24] <Harlekin> Hi, I having some trouble trying to migrate my old Minecraft account to a Mojang account. I already fine my old email address, but now, I forgot my username and password (old or new ?) And when I click "forgot your username", it says : "contact the assistance"... So here I am :)
#499 [11:25] <Harlekin> And I find topic about the email addres, but nothing about the username :/
#500 [11:26] <Harlekin> The last time I've played Minecraft was 8 years ago :o Thanks for answering !
#501 [11:27] * person [webchat@dsl-user.acndigital.net] has joined #minecrafthelp
#502 [11:27] <person> why when i try to log in it says account invalid or password invalid
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#504 [11:33] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has quit. ()
#505 [11:34] <Holy_Riceballs> I am having issues signing on to the website and the program, What do I do?
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#507 [11:38] * Helllp [webchat@cpc1-rdng25-2-0-cust226.15-3.cable.virginm.net] has joined #minecrafthelp
#508 [11:38] <Helllp> helo
#509 [11:38] * Harlekin [webchat@145.132.31.109.rev.sfr.net] has quit. (Quit: webchat.esper.net)
#510 [11:39] <Helllp> Can someone help me?
#511 [11:40] <Helllp> I want to play with a friend who is on IOS and I am on Java edition. I want to play with her but how do I do it?
#512 [11:42] <Helllp> Please someone
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#514 [11:47] * FMI [webchat@ip72-205-79-216.sb.sd.cox.net] has joined #minecrafthelp
#515 [11:48] <FMI> I contacted Mojang a couple months ago, and I haven't heard back. Why is this?
#516 [11:50] * FMI [webchat@ip72-205-79-216.sb.sd.cox.net] has quit. (Client Quit)
#517 [11:55] * Traxxio [webchat@89-64-61-232.dynamic.chello.pl] has joined #minecrafthelp
#518 [11:57] * brothermanluke [webchat@141-136-173-117.dsl.iskon.hr] has joined #minecrafthelp
#519 [11:57] <brothermanluke> Hey
#520 [11:57] <brothermanluke> i've got a problem, just bought minecraft right?
#521 [11:57] <brothermanluke> like before 2-3 hours and I still can't log in neither in browser or launcher
#522 [11:59] * CoolStep [webchat@BB-177-85.018.net.il] has joined #minecrafthelp
#523 [12:00] <Traxxio> Hi, i have problem with minecraft java edition. I have purchased Minecraft: Java Edition. A few days ago I played normally on the full version of the game but when yesterday I wanted to play Minecraft I had to log in again (I did it) and I noticed that the username changed from "Traxxio" to "Player" and now I can only play demo versions (I repeat a
#524 [12:00] <Traxxio> few days ago on the same account I played the full version). I would like to know why the full game suddenly disappeared
#525 [12:01] * CoolStep [webchat@BB-177-85.018.net.il] has quit. (Client Quit)
#526 [12:10] <Greymagic27> Traxxio, Hey. Does it show that you own the game here? https://account.mojang.com/login
#527 [12:11] <Traxxio> no
#528 [12:12] <Greymagic27> Traxxio, Are you logged in with the correct account?
#529 [12:12] <Traxxio> Yes
#530 [12:12] * CoolStep [webchat@BB-177-85.018.net.il] has joined #minecrafthelp
#531 [12:12] <CoolStep> hello i have a problem
#532 [12:12] <Greymagic27> Traxxio, Email mojang, giving as much information as possible
#533 [12:12] <Greymagic27> ??> Traxxio account/send-email
#534 [12:12] <Mightyena> Traxxio: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#535 [12:12] <Mightyena> Traxxio: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#536 [12:12] <Greymagic27> CoolStep, Hey. What's the problem?
#537 [12:13] <CoolStep> I cant launch the game
#538 [12:13] <Traxxio> I don't have transaction ID
#539 [12:13] <Greymagic27> CoolStep, What happens when you try?
#540 [12:13] <Greymagic27> ??> Traxxio account/trans-id
#541 [12:13] <Mightyena> Traxxio: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#542 [12:13] <CoolStep> when i press on "Play" the game crushed with one message "An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience."
#543 [12:13] <Greymagic27> ??> CoolStep launcher/log-txt
#544 [12:13] <Mightyena> CoolStep: We need to see your full launcher log, which is created in the game directory.
#545 [12:13] <Mightyena> CoolStep: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#546 [12:13] <CoolStep> https://drive.google.com/file/d/15YTE5J45EHJOqU82803mHRTcHTUR6vnT/view?usp=sharing
#547 [12:13] * ktp [webchat@pool-108-56-201-209.washdc.fios.verizon.net] has joined #minecrafthelp
#548 [12:13] <ktp> hello?
#549 [12:13] <CoolStep> hey
#550 [12:13] <Greymagic27> ktp, Hey. How can we help?
#551 [12:14] <Traxxio> I got the account where the game was already purchased
#552 [12:14] <ktp> hey the email to reset my password wont send
#553 [12:14] <Greymagic27> ??> ktp account/send-email
#554 [12:14] <Mightyena> ktp: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#555 [12:14] <Mightyena> ktp: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#556 [12:14] <Greymagic27> Traxxio, What do you mean?
#557 [12:14] <Traxxio> I only got an e-mail and password (which I later changed to my own)
#558 [12:15] <ktp> its been like 2 weeks , you know the forgot password button to reset your password it wont arrive to my email
#559 [12:15] <Greymagic27> Traxxio, Where did you buy this account from?
#560 [12:15] <Greymagic27> ktp, Email mojang using the information Mightyena sent above
#561 [12:15] <Greymagic27> CoolStep, Could you set the launcher to use your own java installation?
#562 [12:15] <ktp> ok thanks
#563 [12:16] <Traxxio> my brother bought accounts for us and I have one of them
#564 [12:16] <CoolStep> nope how i do it ? i need install my own java ?
#565 [12:16] <Greymagic27> Traxxio, Email them regardless but keep in mind the account will belong to your brother in mojangs eyes
#566 [12:18] <Traxxio> I wrote an e-mail and am waiting for a reply
#567 [12:18] <Greymagic27> CoolStep, Do you have java installed?
#568 [12:18] <CoolStep> no
#569 [12:18] <Greymagic27> CoolStep, What bit OS are you on?
#570 [12:19] <CoolStep> 64 bit
#571 [12:19] <Greymagic27> CoolStep, Go ahead and download the 64 bit OS version of java here: https://www.java.com/en/download/manual.jsp
#572 [12:19] <Traxxio> I just have to wait for the reply from the e-mail
#573 [12:19] <Greymagic27> Traxxio, Correct
#574 [12:19] <ktp> can u send me the email to reset my password ?
#575 [12:20] <Traxxio> Ok. i must go
#576 [12:20] <Traxxio> Bye
#577 [12:20] * Traxxio [webchat@89-64-61-232.dynamic.chello.pl] has quit. (Quit: webchat.esper.net)
#578 [12:20] <Greymagic27> ktp, I can give you steps to reset your password, but if the email isn't coming then you need to email mojang and ask them to do it for you
#579 [12:21] <ktp> ok ;-/
#580 [12:21] <ktp> adios
#581 [12:22] <CoolStep> but when i download java at the end of the process other people recive a massege of the installation is complete but I dont get that massege
#582 [12:23] <CoolStep> but i still download java somehow
#583 [12:24] <Greymagic27> CoolStep, Does java install regardless of you not getting the message?
#584 [12:25] <CoolStep> i dont know but i have java folder in the computer
#585 [12:25] <CoolStep> but even with my own java the game didnt work
#586 [12:26] <Greymagic27> CoolStep, You'd need to route minecraft to use your installed java, rather than the one it comes with
#587 [12:26] <Greymagic27> Can you open CMD and type `java -version` and then send the last line of the output?
#588 [12:26] <CoolStep> yeah
#589 [12:26] * FunDuels [webchat@d-ptld-bng2-64-223-158-91.ngn.east.myfairpoint.net] has joined #minecrafthelp
#590 [12:27] <CoolStep> The system cannot find the file C:\ProgramData\Oracle\Java\javapath\java.exe.
#591 [12:27] <Greymagic27> Hmm. Open control panel and search for 'java'
#592 [12:27] <Greymagic27> Wait sorry.
#593 [12:27] <FunDuels> Are Minecraft mods free?
#594 [12:28] <Greymagic27> Open control panel and then go to 'uninstall a program'. Then search for 'java' and see if anything comes up CoolStep
#595 [12:28] <Greymagic27> FunDuels, I'm no minecraft mod but I can give you help
#596 [12:29] <CoolStep> i have here Java 8 update 221 (64-bit)
#597 [12:29] * Jere [webchat@20-249-168-181.fibertel.com.ar] has joined #minecrafthelp
#598 [12:29] <Jere> Hi
#599 [12:29] <Jere> I have a problem
#600 [12:29] <Greymagic27> CoolStep, Restart your PC, then try the java -version command in CMD again
#601 [12:29] <Greymagic27> Jere, Hey. What's the problem?
#602 [12:29] <Jere> I only can join my own server
#603 [12:29] <CoolStep> ok
#604 [12:29] <Jere> my friends also can join
#605 [12:29] <FunDuels> I meant can you download mods that other players made for free
#606 [12:30] <Jere> but i cant connect to any oher server
#607 [12:30] * CoolStep [webchat@BB-177-85.018.net.il] has quit. (Quit: webchat.esper.net)
#608 [12:30] <Greymagic27> FunDuels, I see. All mods are free, but make sure you download them from trusted websites such as https://www.curseforge.com/minecraft/mc-mods
#609 [12:30] <Jere> when i try to add a server, it just says cant connect to server
#610 [12:30] <FunDuels> ok Thanks :)
#611 [12:30] <Greymagic27> ??> Jere screenshot/external
#612 [12:30] <Mightyena> Jere: We need to see a screenshot of what you are describing. Please follow the instructions on this page: https://www.take-a-screenshot.org/
#613 [12:30] <Mightyena> Jere: After you have taken the screenshot, please go to https://www.imgur.com/. Click the cloud/arrow at the top, and use the interface select the screenshot from your computer, click "Start Upload", then give us the URL you are taken to.
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#616 [12:31] <CoolStep> hey greymagic give me one more time the command
#617 [12:31] <Greymagic27> java -version
#618 [12:32] <CoolStep> The system cannot find the file C:\ProgramData\Oracle\Java\javapath\java.exe.
#619 [12:32] * Jere [webchat@20-249-168-181.fibertel.com.ar] has quit. (Client Quit)
#620 [12:32] <CoolStep> still the same
#621 [12:32] * Micaela [webchat@5.171.121.8] has joined #minecrafthelp
#622 [12:32] <Micaela> hello
#623 [12:32] <Micaela> please help me
#624 [12:32] <Greymagic27> CoolStep, Could you send an image of what it outputs?
#625 [12:32] <Greymagic27> Micaela, What with?
#626 [12:32] <Micaela> my account was stolen
#627 [12:32] <Greymagic27> Micaela, Why do you think that?
#628 [12:32] <CoolStep> in the CMD ?
#629 [12:32] <Greymagic27> CoolStep, Yes
#630 [12:33] <Micaela> the email for reset pass it does not arrive
#631 [12:33] <Greymagic27> ??> Micaela account/email-missing
#632 [12:33] <Mightyena> Micaela: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#633 [12:33] <Mightyena> Micaela: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#634 [12:33] <Mightyena> Micaela: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#635 [12:33] <CoolStep> how ?
#636 [12:33] <Greymagic27> ??> CoolStep screenshot/external
#637 [12:33] <Mightyena> CoolStep: We need to see a screenshot of what you are describing. Please follow the instructions on this page: https://www.take-a-screenshot.org/
#638 [12:33] <Mightyena> CoolStep: After you have taken the screenshot, please go to https://www.imgur.com/. Click the cloud/arrow at the top, and use the interface select the screenshot from your computer, click "Start Upload", then give us the URL you are taken to.
#639 [12:33] <CoolStep> i cant send it in the chat here
#640 [12:33] <CoolStep> oh ok
#641 [12:34] <Micaela> sorry if I speak badly but I m using a google translator
#642 [12:34] * Suchtfaktor_Jr [webchat@89.186.222.68] has joined #minecrafthelp
#643 [12:35] <CoolStep> https://imgur.com/a/1WkHCMr
#644 [12:35] <Suchtfaktor_Jr> Hello, my account was stolen
#645 [12:35] <Suchtfaktor_Jr> could you please help?
#646 [12:35] <Greymagic27> ??> Suchtfaktor_Jr account/send-email
#647 [12:35] <Mightyena> Suchtfaktor_Jr: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#648 [12:35] <Mightyena> Suchtfaktor_Jr: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#649 [12:35] <Micaela> please help me
#650 [12:35] <Greymagic27> CoolStep, As this is turning into more of a java issue rather than a minecraft one you'll need to seek help from someone who knows java
#651 [12:35] <Greymagic27> ??> Micaela account/send-email
#652 [12:35] <Mightyena> Micaela: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#653 [12:35] <Mightyena> Micaela: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#654 [12:35] <Micaela> I think the hacker have change the email and the password
#655 [12:36] <Micaela> I can t find the gift code
#656 [12:36] <Greymagic27> Micaela, Give mojang as much information as you can
#657 [12:37] * Suchtfaktor_Jr [webchat@89.186.222.68] has quit. (Client Quit)
#658 [12:37] <Micaela> what?
#659 [12:37] <Micaela> which information?
#660 [12:38] <Micaela> the one times
#661 [12:38] <Micaela> the hacker stolen my account
#662 [12:38] <Micaela> and i received email for change email
#663 [12:38] <Greymagic27> Micaela, Email mojang using the information Mightyena sent above. Give them as much information when emailing them
#664 [12:38] <Micaela> I ripristinate my email account and I change pass
#665 [12:39] * titan [webchat@ipd50a86dd.speed.planet.nl] has joined #minecrafthelp
#666 [12:39] <Micaela> i have sent the email just 2 times
#667 [12:40] <Greymagic27> Micaela, Wait for a reply. Don't send anymore emails
#668 [12:40] <titan> Hi, i really have a problem and i dont know what to do anymore
#669 [12:40] <Greymagic27> titan, Hey. What's the problem?
#670 [12:40] <Micaela> ok but I tried yesterday and today but doesn t work
#671 [12:40] <Greymagic27> Micaela, Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#672 [12:41] * jeRE [webchat@20-249-168-181.fibertel.com.ar] has joined #minecrafthelp
#673 [12:41] <jeRE> Hi
#674 [12:41] <jeRE> i have a problem
#675 [12:41] <Greymagic27> jeRE, What's the problem?
#676 [12:41] <jeRE> I only can join a local host
#677 [12:41] <titan> so i had a minecraft account , i want to play minecrafy again it has been 3 years or skmething idk, but i dont remember my password, email, and i cant find my transaction id anymore
#678 [12:41] <jeRE> https://imgur.com/rCxexfz
#679 [12:41] <titan> so that.. i wanna cry as a grown man lol
#680 [12:42] <jeRE> i cant join any other servers
#681 [12:42] <Greymagic27> ??> titan account/send-email
#682 [12:42] <Mightyena> titan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#683 [12:42] <Mightyena> titan: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#684 [12:42] <Greymagic27> titan, Give as much information as you can
#685 [12:42] <Micaela> grey
#686 [12:42] <Micaela> you can join in private chat?
#687 [12:42] <Greymagic27> jeRE, Can you send the IP for the first server?
#688 [12:42] <Greymagic27> Micaela, We don't give DM support, sorry
#689 [12:42] <Micaela> ah
#690 [12:43] <titan> i sended them the first two numbers of my old ip adress where i registered on, and i can answer my security questions
#691 [12:43] <jeRE> play.mineway.org thats the first servers ip
#692 [12:43] <Micaela> i m sad, the support doesn't t work and I stolen my account giving 20 euros to anonymous people
#693 [12:43] <Micaela> good
#694 [12:43] <titan> but i just know they cant help me further but this sucks so mucb
#695 [12:44] <jeRE> but i cant join any server
#696 [12:44] <titan> i only need to know which email i used on that account
#697 [12:44] <Greymagic27> jeRE, What's the message it gives you when you try to connect to mineway?
#698 [12:44] <titan> then i can fix everything
#699 [12:44] <Micaela> grey
#700 [12:45] <Greymagic27> titan, You need to wait for a reply from mojang. Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#701 [12:45] <Greymagic27> Micaela, Wait for a reply from mojang
#702 [12:45] <Micaela> can I have a number for spec whit supporter?
#703 [12:45] <titan> Greymagic27 this is my second try, they couldnt help me
#704 [12:45] <titan> by the first try
#705 [12:45] <jeRE> io.netty.channel.connecttimeoutexception connection timed out no further information
#706 [12:46] <Micaela> BUT IF THE ANSWER DOES NOT ARRIVE
#707 [12:46] <Micaela> FUCK
#708 [12:46] <Absol> Micaela: Please keep it civil
#709 [12:46] <Greymagic27> jeRE, Can you connect to mctest.ae97.net
#710 [12:46] <titan> Micaelajust wait lol, they will answer
#711 [12:46] <Greymagic27> Micaela, titan Only mojang can help you
#712 [12:46] <Micaela> but Mojang doesn't help me
#713 [12:47] <titan> Greymagic27 why cant they just tell me my email that i used, then i can fix everything jee!
#714 [12:47] <Micaela> Okay,good, I giving 20 euros for the air
#715 [12:47] <jeRE> Greymagic27 no, it gives me the same message
#716 [12:48] <Greymagic27> ??> jeRE tools/hjt
#717 [12:48] <Mightyena> jeRE: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#718 [12:48] <Mightyena> jeRE: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#719 [12:48] <Micaela> if I give you my email, you can help me in some way?
#720 [12:48] <Greymagic27> Micaela, We are volunteers (we are not Mojang) who help with Java Edition technial issues, such as client crashes. We help with account issues when they're technical, such as VPN software loaded, but we cannont solve issues with your account.
#721 [12:49] <Micaela> okay
#722 [12:49] <Micaela> I repeat, is there a number to call?
#723 [12:49] <titan> i want a livechat with mojang, that would be so much easier
#724 [12:49] <Greymagic27> Micaela, No there is not
#725 [12:49] <Micaela> oh fuck
#726 [12:49] * Absol kicked Micaela from #minecrafthelp (Reason: icaela :Keep it civilized, you are just a human being)
#727 [12:51] * spoottz [webchat@5.171.121.8] has joined #minecrafthelp
#728 [12:51] <spoottz> hello
#729 [12:51] <spoottz> i have a problem
#730 [12:51] <titan> so yeah, i need to wait, even tho i cant get my account back ever again, nice
#731 [12:51] <Greymagic27> spoottz, Micaela you need to wait for a reply still
#732 [12:51] <titan> thanks tho greymagic27
#733 [12:51] <Greymagic27> titan, No problem. Hopefully you'll get a reply soon
#734 [12:52] <Blue> so, my account has security questions that popped up, and i tried to get an email to reset but what happened was it never showed on my inbox..
#735 [12:52] <Greymagic27> ??> Blue account/email-missing
#736 [12:52] <Mightyena> Blue: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#737 [12:52] <Mightyena> Blue: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#738 [12:52] <Mightyena> Blue: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#739 [12:52] <titan> check your spam
#740 [12:52] <jeRE> Greymagic27 https://paste.ubuntu.com/p/Fnk739M3HC/
#741 [12:52] <spoottz> okay
#742 [12:52] <Greymagic27> ??> jeRE win/hosts/edit
#743 [12:52] * titan [webchat@ipd50a86dd.speed.planet.nl] has quit. (Quit: webchat.esper.net)
#744 [12:52] <Mightyena> jeRE: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#745 [12:52] <Mightyena> jeRE: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#746 [12:52] <Greymagic27> jeRE, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#747 [12:52] <Greymagic27> jeRE, Infact. In your case you need to remove 184.73.223.40 session.minecraft.net
#748 [12:53] <Blue> i have checked my spam.
#749 [12:53] <CoolStep> Greymagic maybe you can still help me
#750 [12:53] <CoolStep> https://imgur.com/a/V4soU5G
#751 [12:54] <CoolStep> look here
#752 [12:54] <Greymagic27> CoolStep, That does look like a successful installation. Restart your PC to finish the installation then try writing java -version in CMD again
#753 [12:55] <CoolStep> but i didnt get the last window like other people
#754 [12:55] <CoolStep> why ?
#755 [12:55] <CoolStep> :D
#756 [12:55] <Greymagic27> CoolStep, Those windows that you got mark a successful installation
#757 [12:56] <CoolStep> but i didnt get them
#758 [12:56] <CoolStep> i got only the first one read the description to the photos
#759 [12:57] <jeRE> Greymagic27 done
#760 [12:57] <Greymagic27> CoolStep, Did you click 'install' when that window popped up?
#761 [12:57] <Greymagic27> jeRE, Save the file by pressing CTRL+S then change your minecraft password
#762 [12:57] <CoolStep> yeah
#763 [12:57] <jeRE> already did
#764 [12:57] * Misha [webchat@cpe-66-69-199-20.austin.res.rr.com] has joined #minecrafthelp
#765 [12:57] * TylerJackson17 [webchat@cpe-45-36-22-6.triad.res.rr.com] has joined #minecrafthelp
#766 [12:58] <TylerJackson17> I cannot log into Minecraft and I have bought it
#767 [12:58] <Greymagic27> jeRE, Try the server now
#768 [12:58] <Greymagic27> TylerJackson17, Hey. What does it say hen you try?
#769 [12:58] <TylerJackson17> It says 'Invalid email or password'
#770 [12:58] <Greymagic27> TylerJackson17, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#771 [12:58] <Greymagic27> ??> TylerJackson17 tools/hjt
#772 [12:58] <Mightyena> TylerJackson17: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#773 [12:58] <Mightyena> TylerJackson17: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#774 [12:59] <CoolStep> Greymagic other people have the options to "Cancel" or "Install" but i have "Install" and "Remove"
#775 [12:59] <CoolStep> why ?
#776 [12:59] <jeRE> Greymagic27 it keeps showing the same message, i cant unnderstand why this is happening in my pc and notebook
#777 [12:59] <Misha> Hello, I cannot get any version of the game to load after 1.7.9. This all started when I downloaded the installer and tried to launch the latest version. I always get the same error on the log which is "Process crashed with exit code -1073740791". Can anyone help?
#778 [12:59] <Greymagic27> ??> Misha win/dxdiag
#779 [12:59] <Mightyena> Misha: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#780 [13:00] <Greymagic27> jeRE, Send a screenshot of the message it gives you
#781 [13:00] <CoolStep> do you understand what i mean Greymagic ? i dont get the windows that other people get...
#782 [13:01] <jeRE> Greymagic27 https://imgur.com/a/OblbuZt
#783 [13:01] * MashObey [webchat@host.ostkom.lv] has joined #minecrafthelp
#784 [13:01] <MashObey> Hello
#785 [13:02] <Misha> Mightyena here is the report. https://paste.ubuntu.com/p/vGm9THmmrk/
#786 [13:02] <MashObey> when i try so inside acc he doesn't work
#787 [13:03] * mrbigcheese [webchat@ool-44c5e9b6.dyn.optonline.net] has joined #minecrafthelp
#788 [13:03] <mrbigcheese> anyone know what i can do to try and recover an old account that someone might have stolen?
#789 [13:03] * Jonas [webchat@x2f7fe66.dyn.telefonica.de] has joined #minecrafthelp
#790 [13:04] <MashObey> i got proble my acc is not work but i 100% my profil pass and loging is good
#791 [13:04] <Jonas> Hey i tryed to login to my account, but i forgot my password and i also dont have access to my email anymore
#792 [13:04] <TylerJackson17> https://paste.ubuntu.com/p/6VBCJ3b2Xh/
#793 [13:07] <TylerJackson17> Any idea on what the problem is from the link I've sent?
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#797 [13:09] * Jonas [webchat@x2f7fe66.dyn.telefonica.de] has left #minecrafthelp
#798 [13:09] <TXS15> I cannot log into Minecraft, it says 'Invalid email or password'
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#803 [13:12] <jeRE> someone else can help me?
#804 [13:12] * Tyler4 [webchat@cpe-45-36-22-6.triad.res.rr.com] has joined #minecrafthelp
#805 [13:12] <jeRE> greymagic left
#806 [13:13] <Tyler4> I cannot log into Minecraft and I have recently bought the game
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#808 [13:14] * Quinn [webchat@c-71-233-58-217.hsd1.ma.comcast.net] has joined #minecrafthelp
#809 [13:15] <Quinn> Im trying to upload a single player world to realms but keep getting a upload failed (-1) message. Why is it doing that?
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#812 [13:19] <Kyntex> Hi guys! I recently bought Minecraft Windows 10 Edition. I downloaded it from the Microsoft Store, but i can't log in with my Microsoft Account to play with friends....I'm getting the message "We tried to sign you in to your Microsoft Account, but something went wrong". Any suggestions?
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#817 [13:23] * Joric [webchat@75-58-162-43.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#818 [13:23] <Joric> Hi there
#819 [13:23] <MrMe> Hello, I am currently having issues with running minecraft, after i load up the launcher and load the game it starts up as usual with the loading screen that reads "Mojang" as it nears the end it suddenly freezes and minecraft stops responding, this happens everytime, i have tried redownloading minecraft and it doesnt seem to work, minecraft used t
#820 [13:23] <MrMe> o run perfectly only a few days ago, I also get the following exit code when i close it and it tells me it has crashed "-805306369" Can anyone help?
#821 [13:25] <Joric> I was trying to log into my account that I purchased back in 2012 to migrate them, but I have forgotten my password. I tried following the "Forgot Password" links, but there doesn't seem to be any follow up email. Could someone please help with my situation?
#822 [13:30] * arkanum [webchat@c-73-75-240-182.hsd1.il.comcast.net] has joined #minecrafthelp
#823 [13:31] <arkanum> I need help getting my email from my old premium account
#824 [13:32] <arkanum> I know the Username and password but not the email
#825 [13:33] * Monsterkiffer65 [webchat@x590c0011.dyn.telefonica.de] has joined #minecrafthelp
#826 [13:33] <Monsterkiffer65> hello
#827 [13:33] * Misha [webchat@cpe-66-69-199-20.austin.res.rr.com] has quit. (Quit: webchat.esper.net)
#828 [13:34] <Monsterkiffer65> help
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#832 [13:44] * iiSwagCoolKid [webchat@176.219.251.212.customer.cdi.no] has joined #minecrafthelp
#833 [13:44] <iiSwagCoolKid> Hello
#834 [13:44] <iiSwagCoolKid> I wondering why I am getting an error every time I trying to log in
#835 [13:45] <iiSwagCoolKid> It says error all time
#836 [13:45] <iiSwagCoolKid> It says error all time
#837 [13:45] * iiSwagCoolKid [webchat@176.219.251.212.customer.cdi.no] has left #minecrafthelp
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#840 [13:48] <DryRock56> Does anyone here know why I would be having trouble buying a sub to Minecraft Realms?
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#842 [13:53] * Procrastigator [webchat@172-97-234-206.cpe.distributel.net] has joined #minecrafthelp
#843 [13:56] <Procrastigator> I recently reinstalled Minecraft on my PC. Last time I had tried, a couple months ago, the launcher would crash during update. This time it managed to get through, but the game (and indeed the whole PC) crashes after 15-20 minutes. I've checked system requirements and my PC meets them. Any idea what I can do? (I don't know how to attach my dxdiag f
#844 [13:56] <Procrastigator> ile).
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#850 [14:01] <Monkemanen> hey, I have a little trouble with minecraft about it crashing, i usually get to play for about 5-10 minutes until the game freezes and forces me to shutdown the game through task manager and was wondering if someone knew maybe a little bit how to help
#851 [14:02] * Aiden [webchat@216.106.137.69] has joined #minecrafthelp
#852 [14:03] <Aiden> Hi does anyone know how to find an old minecraft username?
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#855 [14:07] * Lev [webchat@88.130.157.145] has joined #minecrafthelp
#856 [14:07] <Lev> Hello!
#857 [14:07] <Lev> I need your help!
#858 [14:12] * peyton2cool8 [webchat@99-71-126-201.lightspeed.gnwdin.sbcglobal.net] has joined #minecrafthelp
#859 [14:12] <peyton2cool8> i need help
#860 [14:12] <peyton2cool8> i have tried to reset my password but it is not sending me the email to reset my password
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#866 [14:24] <mohanad> i cant access my account
#867 [14:25] <petelupo> my java minecraft crashes after it opned the white mojang page
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#873 [14:35] <giggles> i am trying to connect to a LAN account in my house that my boyfriend has setup so we can play together. i cannot connect to his "server" even though we are sitting right new to each other. i keep getting this error code "io.netty.channel.AsbstractChannel$AnnotatedSocketException: Network is uncreachable: no further information" is it something
#874 [14:35] <giggles> that can be fixed?
#875 [14:35] * lduffy [webchat@host86-184-144-206.range86-184.btcentralplus.com] has joined #minecrafthelp
#876 [14:37] <lduffy> my minecraft will not load past the mojang screen, it also is not repsonding in my task manager.
#877 [14:39] * Chris [webchat@c-98-208-138-182.hsd1.fl.comcast.net] has joined #minecrafthelp
#878 [14:40] <Chris> um i tried signing up for the minecraft earth but i didnt get an email
#879 [14:40] * th3_hampst3r [webchat@158.122.189.80.dyn.plus.net] has joined #minecrafthelp
#880 [14:40] <th3_hampst3r> waddup
#881 [14:40] <Chris> hello
#882 [14:40] <th3_hampst3r> so i havent played minecraft for like 5yrs
#883 [14:40] <Chris> yea
#884 [14:40] <th3_hampst3r> and apparently i need to migrate my account to mojang
#885 [14:41] <th3_hampst3r> when it was just a premium accnt i think
#886 [14:41] <th3_hampst3r> started playing at like 1.7 beta~ish
#887 [14:41] * Chris [webchat@c-98-208-138-182.hsd1.fl.comcast.net] has quit. (Client Quit)
#888 [14:41] <th3_hampst3r> but apparently my account has already been migrated
#889 [14:41] <th3_hampst3r> like 2 months ago
#890 [14:41] * amot2002 [webchat@188-26-242-233.rdsnet.ro] has joined #minecrafthelp
#891 [14:41] <th3_hampst3r> wasnt me
#892 [14:41] <amot2002> hello?
#893 [14:41] <giggles> hello
#894 [14:41] * Supreme [webchat@c-98-208-138-182.hsd1.fl.comcast.net] has joined #minecrafthelp
#895 [14:41] <giggles> i have a quick question about multiplayer
#896 [14:42] <giggles> i am trying to connect to a LAN account in my house that my boyfriend has setup so we can play together. i cannot connect to his "server" even though we are sitting right new to each other. i keep getting this error code "io.netty.channel.AsbstractChannel$AnnotatedSocketException: Network is uncreachable: no further information" is it something
#897 [14:42] <giggles> that can be fixed?
#898 [14:42] <th3_hampst3r> anyone able to help me out?
#899 [14:42] * amot2002 [webchat@188-26-242-233.rdsnet.ro] has quit. (Client Quit)
#900 [14:42] <Supreme> anyone know about minecraft earth?
#901 [14:43] * giggles [webchat@c-24-60-77-215.hsd1.nh.comcast.net] has quit. (Quit: webchat.esper.net)
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#905 [14:47] * Post [webchat@c-24-131-35-252.hsd1.ga.comcast.net] has joined #minecrafthelp
#906 [14:47] <Post> I am getting the error message below
#907 [14:47] <Post> internal exception java.io.ioexception an existing connection
#908 [14:48] <Post> I have enabled all udp and tcp ports for 225565
#909 [14:48] <Post> on my windows firewall and router
#910 [14:48] <Post> I have restart and unsitall and reinstalled everything
#911 [14:48] <Post> disabled Discord and nvidia
#912 [14:56] * Dylan [webchat@S010684948cd368b3.gv.shawcable.net] has joined #minecrafthelp
#913 [14:57] <Dylan> hi, i cant log in ?
#914 [14:58] * aero4 [webchat@c-68-54-1-112.hsd1.mi.comcast.net] has joined #minecrafthelp
#915 [14:59] <aero4> Minecraft bedrock code reedemed
#916 [14:59] <aero4> code redeemed
#917 [14:59] <aero4> ?
#918 [15:00] <aero4> speak to an agent
#919 [15:00] * Tiftuf1 [webchat@cpe-75-83-96-172.socal.res.rr.com] has joined #minecrafthelp
#920 [15:00] <Dylan> wtf is this chat help
#921 [15:00] <aero4> idk
#922 [15:00] <aero4> i just want my code
#923 [15:00] * Dylan [webchat@S010684948cd368b3.gv.shawcable.net] has quit. (Client Quit)
#924 [15:02] <Tiftuf1> I have major performance issues that have been happening for about 2 days now. I have concluded the reason why this has been happening is because there is some graphical glitch that creates an outline on every block whenever I move around. I have no idea why or how this is happening
#925 [15:03] <Tiftuf1> I used to get 300+ frames now I am getting between 14-68
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#927 [15:06] * Post [webchat@c-24-131-35-252.hsd1.ga.comcast.net] has joined #minecrafthelp
#928 [15:06] <Post> I am sorry I got kicked
#929 [15:06] <Post> can you reposted that
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#933 [15:19] <zhavina> Hello there
#934 [15:20] <zhavina> I came to ask a question
#935 [15:20] * Forgotten_Demon_ [webchat@c-73-13-26-152.hsd1.pa.comcast.net] has joined #minecrafthelp
#936 [15:20] <Forgotten_Demon_> i cant logi into the minecraft.net login, whenever i go to, i put in my stuff and predd the login button and it just turns black and nothing happens
#937 [15:22] <zhavina> I think my account has been hacked, and I can't log anymore. I bought the game a long time ago and I don't have the transaction ID anymore. Is it still possible to recover my account ?
#938 [15:22] <Random> I am still currently playing version 1.14.2 Java Edition. When I try to back up and when it loads it crashes and not responding. And when I try to click view crash report, nothing happens. I used to have same problems but after I updated my Java, it worked but not this time. Please help
#939 [15:23] <Forgotten_Demon_> wrong chat buddy above ^^
#940 [15:24] <Random> who me? which chat should I go then?
#941 [15:25] <Forgotten_Demon_> yea, i would look for a different one i dont usually go here so i wouldnt know
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#945 [15:37] <bombve> 14.1 keeps crashing despite an update java, drivers, no malware, i've restarted twice, reinstalled too
#946 [15:37] <bombve> it goes between 50-90% then crashes on the launcher
#947 [15:37] * Marwei04 [webchat@p57B5EF37.dip0.t-ipconnect.de] has joined #minecrafthelp
#948 [15:41] <Marwei04> I am wating like 2 Months and i am just upset that i need to wait for an Password reset that long. I forgot my password and the password for the registered Email for this Account because it wasnt mine. So i asked If you could sent an Reset password email to a other Email adresse which i have access to. And i did not get a Email for this.
#949 [15:43] * Serockio [webchat@8.216.252.27.dyn.cust.vf.net.nz] has joined #minecrafthelp
#950 [15:43] <Serockio> I cant connect to servers
#951 [15:44] * Serockio [webchat@8.216.252.27.dyn.cust.vf.net.nz] has quit. (Client Quit)
#952 [15:44] * Skitting [webchat@8.216.252.27.dyn.cust.vf.net.nz] has joined #minecrafthelp
#953 [15:45] * Marwei04 [webchat@p57B5EF37.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#954 [15:47] <Skitting> lol
#955 [15:50] * Tscolas [webchat@c-24-62-180-231.hsd1.ma.comcast.net] has joined #minecrafthelp
#956 [15:51] <Tscolas> Whenever i try to load up minecraft it will always not respond on the mojang page
#957 [15:54] <Skitting> thats a big rip
#958 [15:54] <Tscolas> ok
#959 [15:55] <Skitting> i cant connect to servers
#960 [15:55] <Skitting> you know that failed to login
#961 [15:55] <Skitting> the authentication servers are "down"
#962 [15:55] <Skitting> ive literally tried everything
#963 [15:55] <Skitting> ive reinstaleld minecraft
#964 [15:55] <Skitting> logged off logged in
#965 [15:55] <Skitting> restarted
#966 [15:55] <Skitting> and waited 14 hours
#967 [15:55] <Skitting> still
#968 [15:55] <Skitting> doesnt work
#969 [15:56] <Tscolas> oof
#970 [15:56] <Skitting> and
#971 [15:56] <Skitting> then
#972 [15:56] <Skitting> if i use something like PvPLounge client\
#973 [15:56] <Skitting> IT FUCKING WORKS
#974 [15:56] <Absol> Skitting: Please keep it civil
#975 [15:56] <Skitting> yeah its really annoyting
#976 [15:58] * ikeabirdy [webchat@213-216-249-155.bb.dnainternet.fi] has joined #minecrafthelp
#977 [15:59] <ikeabirdy> im losing connection to remote host only after 2sec of being in the server and when i get killed i cant respawn. idk whats wrong with my minecraft cause i bought the game today;_;
#978 [15:59] <Skitting> ouch
#979 [15:59] <ikeabirdy> yeah
#980 [15:59] <Skitting> i cant connect to servers
#981 [15:59] <ikeabirdy> its says lost connection to remote host
#982 [15:59] <ikeabirdy> no its realms
#983 [16:00] <ikeabirdy> i can join servers
#984 [16:00] <ikeabirdy> but its only in realms
#985 [16:00] * Skitting [webchat@8.216.252.27.dyn.cust.vf.net.nz] has quit. (Quit: webchat.esper.net)
#986 [16:00] <ikeabirdy> m losing connection to remote host only after 2sec of being in the server and when i get killed i cant respawn. idk whats wrong with my minecraft cause i bought the game today;_;
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#988 [16:11] * Maju [webchat@77-253-82-136.adsl.inetia.pl] has joined #minecrafthelp
#989 [16:12] <Maju> hi, could you reset my password?
#990 [16:20] * Lev [webchat@88.130.157.145] has quit. (Quit: webchat.esper.net)
#991 [16:25] * AGAMERul [webchat@86-120-236-198.rdsnet.ro] has joined #minecrafthelp
#992 [16:25] <AGAMERul> Hello.. any admin around?
#993 [16:25] <AGAMERul> Or helper?
#994 [16:26] <AGAMERul> My account was somehow compromised
#995 [16:30] * Demian [webchat@cpe-181-44-131-200.telecentro-reversos.com.ar] has joined #minecrafthelp
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#997 [16:31] * FewsFlaesk [webchat@87-56-13-102-dynamic.dk.customer.tdc.net] has joined #minecrafthelp
#998 [16:33] <FewsFlaesk> So i need help to transfer my account from one e-mail, to another. When i try to login with the email i have now it wont work, and when i try to log on to minecraft's website it won't work either.
#999 [16:33] * FewsFlaesk [webchat@87-56-13-102-dynamic.dk.customer.tdc.net] has quit. (Client Quit)
#1000 [16:33] <Forgotten_Demon_> i cant login to the minecraft .net site, whenever i go to log in i put in my stuff and press the green login box and it just turns black and nothing happens
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#1007 [16:49] * catskill [webchat@ppp-69-213-255-52.dsl.dytnoh.ameritech.net] has joined #minecrafthelp
#1008 [16:49] <catskill> I'm using minecraft 1.14 with TLauncher and I can't connect to any servers
#1009 [16:50] <catskill> I've reloaded the game and checked for any updates and that hasn't helped
#1010 [16:50] <catskill> My wifi is fine and the servers ping fine but it just won't allow me to connect
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#1013 [16:55] * MrTannerCharles [webchat@72-47-11-234.plptcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#1014 [16:55] <MrTannerCharles> Hello, I logged out of my minecraft account a few days ago and when U've
#1015 [16:56] * steven [webchat@173-170-225-191.res.bhn.net] has joined #minecrafthelp
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#1017 [16:56] <steven> so i cant migrate my minecraft account over to mojang becuase i dont have access to the old email
#1018 [16:57] <steven> and that email also contains the transaction id
#1019 [16:57] <steven> what am i suppose to do
#1020 [16:57] <steven> i have the username and password to the account just not the email
#1021 [16:59] <steven> please help
#1022 [16:59] <steven> someone
#1023 [16:59] * MarioM [webchat@cpe-174-104-18-216.neo.res.rr.com] has joined #minecrafthelp
#1024 [17:01] <steven> so i cant migrate my minecraft account over to mojang becuase i dont have access to the old email
#1025 [17:01] <steven> and that email also contains the transaction id
#1026 [17:01] <steven> what am i suppose to do
#1027 [17:01] <steven> i have the username and password to the account just not the email
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#1033 [17:04] <MrTannerCharles> Hello, I logged out of my minecraft account a few days ago and when I've went to log back in on the launcher, my account says invalid email or password, when I went to change my password, minecraft.net wowuldn't let me log in on there, even though it will let me on my phone.
#1034 [17:08] * joshi [webchat@p2E585CBA.dip0.t-ipconnect.de] has joined #minecrafthelp
#1035 [17:08] <joshi> Hi anyone online?
#1036 [17:08] <joshi> Okay
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#1038 [17:09] <joshi> So, at my current account in the client the message "Invalid email or password" always appears altough all my credentials are correct
#1039 [17:09] <joshi> Anyone got an idea?
#1040 [17:11] * Jon [webchat@mobile-107-77-206-175.mobile.att.net] has joined #minecrafthelp
#1041 [17:12] <Jon> when i press play it automatically crashes
#1042 [17:13] <joshi> on which minecraft are you playing?
#1043 [17:13] <joshi> windows or mac?
#1044 [17:13] <Jon> and i tried the articles, reininstalling, and other stuff and im confused on how to get it to work
#1045 [17:13] <Jon> windows
#1046 [17:13] * MrTannerCharles [webchat@72-47-11-234.plptcmtk01.res.dyn.suddenlink.net] has quit. (Quit: webchat.esper.net)
#1047 [17:13] <joshi> im just an user like you, so i dont know for sure
#1048 [17:14] <joshi> do u have the latest java installed?
#1049 [17:14] <Jon> yes
#1050 [17:14] <Jon> i just bought it today and haven't been able to get in
#1051 [17:15] <joshi> ahh okay so i think there is something missing
#1052 [17:15] <joshi> some file or so
#1053 [17:15] <Ja> my Minecraft does not login and it says Invalid email or password
#1054 [17:15] <Ja> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#1055 [17:15] <joshi> Ja same
#1056 [17:15] <Ja> it sucks
#1057 [17:16] <joshi> glad to hear im not the only one
#1058 [17:16] <Jon> what programs do you need
#1059 [17:16] <Ja> yeha
#1060 [17:16] <joshi> all i found on the web was like from 2018 or so
#1061 [17:16] <Ja> I know
#1062 [17:16] <joshi> can u login on minecraft.com?
#1063 [17:16] <Ja> no
#1064 [17:16] <joshi> me neither
#1065 [17:16] <Ja> it says the same thing
#1066 [17:16] <joshi> good to know
#1067 [17:16] <Jon> ;-;
#1068 [17:17] <joshi> Jon dont worry
#1069 [17:17] <MarioM> how do i use the pastebin thing?
#1070 [17:17] <joshi> write an email to help@mojang.com
#1071 [17:17] <joshi> Ja i have 3 accounts
#1072 [17:17] <joshi> none of those works
#1073 [17:17] <joshi> only on mojang.com i can login
#1074 [17:19] <joshi> Ja are u using mac?
#1075 [17:19] <Ja> no pc
#1076 [17:19] <Ja> w 10
#1077 [17:19] <joshi> ok im on mac so its def a server problem
#1078 [17:20] <Ja> ye
#1079 [17:20] <joshi> of mc
#1080 [17:20] <Ja> yes
#1081 [17:20] <Jon> ja how did u download it onto urs and get access when u got it with out it crashing
#1082 [17:20] <Ja> whats your specs
#1083 [17:20] <Ja> jon
#1084 [17:20] <Jon> specs?
#1085 [17:21] <Ja> thing to make your computer run
#1086 [17:21] <joshi> graphic card, memory, ...
#1087 [17:21] <Ja> it coud be ram hard drive or cpu
#1088 [17:21] <Jon> oh where do i find that again
#1089 [17:21] <Ja> in the pc
#1090 [17:21] <Ja> but you can check them
#1091 [17:21] <Ja> in setings
#1092 [17:22] <Jon> let me go look
#1093 [17:22] <Jon> is says classic app in the settings
#1094 [17:22] <Ja> what
#1095 [17:23] <Jon> does it need tp be universal
#1096 [17:23] <Ja> are u windows 10
#1097 [17:23] <Ja> jon
#1098 [17:23] <Jon> yes it should be
#1099 [17:23] <Jon> im seeing it under graphic performance
#1100 [17:24] <Ja> look it up on youtube and it will show u
#1101 [17:24] <Ja> were to find it
#1102 [17:24] <Jon> ok
#1103 [17:24] <Ja> gtg
#1104 [17:24] * Ja [webchat@101.114.255.44] has quit. (Quit: webchat.esper.net)
#1105 [17:26] <Jon> i opened the graphic card
#1106 [17:29] * mike2 [webchat@64-48-224-68.dal-04.cvx.algx.net] has joined #minecrafthelp
#1107 [17:30] <mike2> launching the game fails
#1108 [17:31] * mike2 [webchat@64-48-224-68.dal-04.cvx.algx.net] has quit. (Client Quit)
#1109 [17:31] * tweektucker [webchat@cm-74-115-73-231.mville.mtcbroadband.net] has joined #minecrafthelp
#1110 [17:31] * Doctor_Ks [webchat@187-50-183-68.customer.tdatabrasil.net.br] has joined #minecrafthelp
#1111 [17:32] <Doctor_Ks> hello
#1112 [17:32] <tweektucker> hello! my minecraft will not open. it says, Unable to save download, and i do not have bytefence installed
#1113 [17:33] <Doctor_Ks> the free realm tryal should be need a email verification, my brother just used mine
#1114 [17:33] <Doctor_Ks> i cant do nothing about it i think
#1115 [17:39] * MrKolo232 [webchat@89-69-139-151.dynamic.chello.pl] has joined #minecrafthelp
#1116 [17:40] <MrKolo232> hello
#1117 [17:41] * MrKolo232 [webchat@89-69-139-151.dynamic.chello.pl] has quit. (Client Quit)
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#1120 [17:42] * dbthrillkill [webchat@mta-98-156-195-88.kc.rr.com] has joined #minecrafthelp
#1121 [17:43] <dbthrillkill> Hello, just got the game and whenever i try to load up my new world, it crashes as soon as i spawn. I've uninstalled/re-installed Java, updated video drivers, did a clean boot, tried earlier versions, etc. and nothing helps.
#1122 [17:45] * Toxicwstepool [webchat@CPE64777d64b773-CM64777d64b770.cpe.net.cable.rogers.com] has joined #minecrafthelp
#1123 [17:46] <dbthrillkill> The error says Java(TM) Platform SE binary has stopped working
#1124 [17:46] * broflovski [webchat@71-222-159-212.albq.qwest.net] has joined #minecrafthelp
#1125 [17:46] <Toxicwstepool> Hello, I am having migration problems, i can't remember the email attached to my legacy account as it was purchased it 2012-2013
#1126 [17:46] <dbthrillkill> and i'm not running any programs known to be incompatible
#1127 [17:47] <Toxicwstepool> I'm sorry?
#1128 [17:48] * Tiftuf1 [webchat@cpe-75-83-96-172.socal.res.rr.com] has quit. (Quit: webchat.esper.net)
#1129 [17:49] <Toxicwstepool> is anyone there?
#1130 [17:49] <broflovski> im pretty sure the operators are all afk atm
#1131 [17:49] <dbthrillkill> apparently not
#1132 [17:49] <broflovski> so just be patient
#1133 [17:49] <Toxicwstepool> ok, thank you.
#1134 [17:50] <broflovski> yw :)
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#1137 [17:56] * aerosmith [webchat@CPE64777d64b773-CM64777d64b770.cpe.net.cable.rogers.com] has joined #minecrafthelp
#1138 [17:57] <aerosmith> Hello, I acquire help in regards to migration.
#1139 [18:05] <dbthrillkill> still no operators?
#1140 [18:05] <aerosmith> i have not seen anything sad;y
#1141 [18:05] <aerosmith> sadly*
#1142 [18:14] * SANKi [webchat@73.148.97.0] has joined #minecrafthelp
#1143 [18:15] <SANKi> hello
#1144 [18:15] <aerosmith> hello!
#1145 [18:16] <SANKi> save me i keep getting this error couldn't load launcher core minecraft
#1146 [18:16] <aerosmith> are you an operator?
#1147 [18:16] <SANKi> tried reinstalling 8 times each time on different drives and even played with my bios
#1148 [18:16] <tweektucker> operators have the + or @ before their name i believe
#1149 [18:16] <SANKi> uhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
#1150 [18:16] <SANKi> im gay
#1151 [18:16] <aerosmith> Sorry man, I'm also here for help.
#1152 [18:16] * idiot [webchat@broadband-46-242-11-41.ip.moscow.rt.ru] has joined #minecrafthelp
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#1154 [18:17] <idiot> yo how do i play with a friend
#1155 [18:17] * Matt0 [webchat@lfbn-tou-1-241-56.w86-201.abo.wanadoo.fr] has joined #minecrafthelp
#1156 [18:17] <Matt0> what's up bois
#1157 [18:17] <idiot> aye
#1158 [18:17] <Matt0> Yo, i've lost my minecraft password and email
#1159 [18:17] <Matt0> Am I fuck ?
#1160 [18:17] <Absol> Matt0: Please keep it civil
#1161 [18:18] * idiot [webchat@broadband-46-242-11-41.ip.moscow.rt.ru] has quit. (Client Quit)
#1162 [18:18] <aerosmith> I also require assistance.
#1163 [18:23] * Zach [webchat@d50-98-117-139.bchsia.telus.net] has joined #minecrafthelp
#1164 [18:24] <Zach> hello
#1165 [18:24] <Zach> i was just asking about my case
#1166 [18:24] * Zach is now known as Guest41054
#1167 [18:24] <Matt0> what case ?
#1168 [18:24] <Guest41054> my brother bought minecraft with my card
#1169 [18:25] <Matt0> you want a refund ?
#1170 [18:25] <Guest41054> yes
#1171 [18:25] <Matt0> you gotta wait for mojan's official help then my dude
#1172 [18:25] <Guest41054> damm
#1173 [18:25] * poot [webchat@c-66-31-41-253.hsd1.ma.comcast.net] has joined #minecrafthelp
#1174 [18:25] <aerosmith> is this the best place to do so?
#1175 [18:25] * poot [webchat@c-66-31-41-253.hsd1.ma.comcast.net] has quit. (Client Quit)
#1176 [18:25] <Guest41054> ?
#1177 [18:25] <Matt0> its a voulunteer run help assistance here
#1178 [18:26] <Guest41054> well thanks i guess
#1179 [18:26] <Matt0> we don't rally have hands on anything like payments etcc
#1180 [18:26] <Guest41054> oh
#1181 [18:26] <Guest41054> well i just want my money
#1182 [18:26] <Matt0> monjangs does
#1183 [18:26] <Matt0> mojangs*
#1184 [18:26] <Matt0> you'll get it back no worries brudda
#1185 [18:27] <Matt0> hope your brother got grounded lmao
#1186 [18:27] <Guest41054> i was looking into buying another game but i dont want to do that untill i get my money back from this one
#1187 [18:27] <Guest41054> also when is java gunna have free online
#1188 [18:27] <Guest41054> ?
#1189 [18:27] <Guest41054> to you know play with your friends without realms
#1190 [18:27] <Matt0> yeah mojang is gonna give it back no worries, probably tommorow or this week
#1191 [18:27] <Guest41054> perfect thank you
#1192 [18:28] <Matt0> I'm pretty sure you can make free server brother
#1193 [18:28] <Matt0> there is plenty of tutorials on internet
#1194 [18:28] <Guest41054> not sure how to that
#1195 [18:28] <Guest41054> dont really matter either i dont play the game
#1196 [18:28] <Guest41054> my brother does thats it
#1197 [18:29] <Guest41054> well hopefully i get my money back
#1198 [18:29] <Guest41054> thank you for your time bye
#1199 [18:29] * Guest41054 [webchat@d50-98-117-139.bchsia.telus.net] has quit. (Quit: webchat.esper.net)
#1200 [18:29] <aerosmith> don't suppose you know anything about legacy emails?
#1201 [18:33] * Ray [webchat@162-225-175-44.lightspeed.bkfdca.sbcglobal.net] has joined #minecrafthelp
#1202 [18:36] <Ray> Hello, my friends and I are trying to play minecraft on our own server, but we have different versions. They are using 1.14.1 and I just downloaded it a couple days ago so I believe I have the newest version. When I try to join the server it won't allow me to because they are using an "outdated server". What do I do?
#1203 [18:36] <aerosmith> it sounds like they need to update their server
#1204 [18:36] <aerosmith> I'm no operator but thats my thoughts
#1205 [18:36] <Ray> how do they do that?
#1206 [18:37] <aerosmith> I don't know, I'm just like you; waiting for help
#1207 [18:37] <Ray> oh okay thanks
#1208 [18:37] <Ray> we thought that too but dont know how
#1209 [18:38] <aerosmith> I guess svae the map and re make the server then drag and drop map into it?
#1210 [18:40] <dbthrillkill> lol the only time anyone shows up is to tell someone to not cuss. no help, just don't cuss lol
#1211 [18:41] <aerosmith> is this what hell is like?
#1212 [18:41] * Bolt [webchat@187.108.133.3] has joined #minecrafthelp
#1213 [18:41] <dbthrillkill> nah, based off that, this would be heaven lol
#1214 [18:42] <aerosmith> Waiting forever?
#1215 [18:42] <broflovski> ayo, any operators able to help?
#1216 [18:43] <tweektucker> ive been waiting for like an hour now
#1217 [18:43] <aerosmith> again, this is what hell is probably like.
#1218 [18:43] <broflovski> true
#1219 [18:44] <aerosmith> is this really the best way to receive any sort of help?
#1220 [18:44] <broflovski> yeah
#1221 [18:44] <Bolt> scan someone help me with my gift card
#1222 [18:44] <tweektucker> look it up
#1223 [18:45] <aerosmith> It's obvious no one will help us, so. whats your problem?
#1224 [18:45] <tweektucker> broflovski is here to help me so
#1225 [18:45] <aerosmith> he's not an operator
#1226 [18:45] <tweektucker> ik
#1227 [18:45] <tweektucker> shes just here
#1228 [18:46] <tweektucker> were on a call together
#1229 [18:46] <aerosmith> hm
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#1234 [18:56] <dbthrillkill> gotta say, my experience with minecraft has been pretty s**t so far
#1235 [18:57] <aerosmith> what's going on on your end?
#1236 [19:01] * aerosmith [webchat@CPE64777d64b773-CM64777d64b770.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
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#1238 [19:02] <dbthrillkill> every time i try to load in to my new world the game crashes
#1239 [19:03] <dbthrillkill> no discord, no programs known to interfere, uninstalled/re-installed java, updated video drivers, etc. with no luck
#1240 [19:03] <dbthrillkill> tried earlier versions too
#1241 [19:11] * yAdriano_ [webchat@b1ebcbbe.virtua.com.br] has joined #minecrafthelp
#1242 [19:11] <yAdriano_> Hi
#1243 [19:12] <yAdriano_> I can't log into my account because she changes her email and I don't have her code. because I bought it with one person.
#1244 [19:12] <yAdriano_> Does anyone help me recover?
#1245 [19:16] <dbthrillkill> there aren't any mods online it appears
#1246 [19:18] <yAdriano_> It is a purchase on my account and I do not have a purchase ID but I have proof that I was using this account. (I'm brazilian)
#1247 [19:18] <yAdriano_> I bought this account in Brazil and I do not have the id! because I'm talking on google translator and I have proof that the account is mine. *
#1248 [19:18] <yAdriano_> *
#1249 [19:18] * homepa532 [webchat@cable-181-131-62-159.une.net.co] has joined #minecrafthelp
#1250 [19:19] <homepa532> Hello; I´d like to buy the minecratf java edition
#1251 [19:20] <yAdriano_> I just want my account back. because I spent a lot of money on it and sent proof of payment on a brazilian site in a help on minecraft.net
#1252 [19:20] <homepa532> but I have problem with the login
#1253 [19:20] <yAdriano_> I also have! homepa532
#1254 [19:21] * michelle [webchat@99-10-122-2.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#1255 [19:21] <yAdriano_> I tried to reset the password and it didn't work
#1256 [19:21] <homepa532> I put my emial and pass and nothing happen
#1257 [19:21] * michelle [webchat@99-10-122-2.lightspeed.sndgca.sbcglobal.net] has quit. (Client Quit)
#1258 [19:21] <homepa532> no answer
#1259 [19:22] <yAdriano_> me too!
#1260 [19:22] <ba7888b72413a16a> homepa532: the UI is just unresponsive?
#1261 [19:22] <ba7888b72413a16a> homepa532: have you tried disabling browser extensions?
#1262 [19:22] <homepa532> no
#1263 [19:23] <yAdriano_> Can someone help me?
#1264 [19:23] <homepa532> how can I do that
#1265 [19:24] <ba7888b72413a16a> homepa532: one way to quickly test it without extensions in chrome is just to create an incognito tab.
#1266 [19:24] <ba7888b72413a16a> or https://www.computerhope.com/issues/ch001411.htm
#1267 [19:25] * SpamNumbers [webchat@121-75-3-127.dyn.vf.net.nz] has joined #minecrafthelp
#1268 [19:25] <dbthrillkill> hey ba7888 are you a mod or a user?
#1269 [19:25] <ba7888b72413a16a> user, I sometimes help around here
#1270 [19:25] <ba7888b72413a16a> 16:46 <dbthrillkill> The error says Java(TM) Platform SE binary has stopped working
#1271 [19:25] <ba7888b72413a16a> ??> dbthrillkill tools/hjt
#1272 [19:25] <Mightyena> dbthrillkill: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1273 [19:25] <Mightyena> dbthrillkill: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1274 [19:26] * yAdriano_ [webchat@b1ebcbbe.virtua.com.br] has quit. (Quit: webchat.esper.net)
#1275 [19:27] <SpamNumbers> How do i change the hosts files?
#1276 [19:27] <dbthrillkill> wait what?
#1277 [19:27] <ba7888b72413a16a> dbthrillkill: it's a troubleshooting step - there's several things that can cause that
#1278 [19:27] <dbthrillkill> what is hijackthis?
#1279 [19:27] <ba7888b72413a16a> ??> SpamNumbers win/hosts/edit
#1280 [19:27] <Mightyena> SpamNumbers: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#1281 [19:27] <Mightyena> SpamNumbers: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#1282 [19:28] <ba7888b72413a16a> dbthrillkill: it shows all software that is running and logs it
#1283 [19:28] <dbthrillkill> https://pastebin.com/UQsYRcwU
#1284 [19:28] <ba7888b72413a16a> dbthrillkill: doesn't actually make any changes to the system
#1285 [19:28] <SpamNumbers> Im on mac Mightyena
#1286 [19:28] * cam [webchat@mta-71-69-186-192.nc.rr.com] has joined #minecrafthelp
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#1288 [19:28] <Hamzeh> Hi
#1289 [19:28] <homepa532> and what of the four thing i need to desable
#1290 [19:28] <dbthrillkill> downloading it now
#1291 [19:28] <ba7888b72413a16a> SpamNumbers: I'm not sure if it's common for /etc/hosts to be hijacked on mac, but on mac it's at /etc/hosts in the filesystem
#1292 [19:29] <Hamzeh> Hello?
#1293 [19:29] <ba7888b72413a16a> use TextEdit to access it
#1294 [19:29] <cam> i cant upload anything in realms it say "upload failed (500)
#1295 [19:29] <SpamNumbers> how do i use text edit to access /etc/hosts?
#1296 [19:30] * cam [webchat@mta-71-69-186-192.nc.rr.com] has quit. (Client Quit)
#1297 [19:30] <dbthrillkill> https://paste.ubuntu.com/p/rdwWTVYvKp/
#1298 [19:30] <ba7888b72413a16a> oh, there is a factoid for editing /etc/hosts on macOS
#1299 [19:30] <dbthrillkill> is that what you were looking for?
#1300 [19:30] <ba7888b72413a16a> ??> SpamNumbers mac/hosts/edit
#1301 [19:30] <Mightyena> SpamNumbers: First, enable the root user and login to it by following this guide https://support.apple.com/en-us/HT204012. Then open the Terminal App in Finder -> Utilities
#1302 [19:30] <Mightyena> SpamNumbers: Then in Terminal, type sudo open -a TextEdit /private/etc/hosts and press enter
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#1304 [19:31] <ba7888b72413a16a> dbthrillkill: looking at it
#1305 [19:31] <ba7888b72413a16a> hmm, nothing sticking out to me
#1306 [19:32] * js [webchat@c-71-206-175-106.hsd1.va.comcast.net] has joined #minecrafthelp
#1307 [19:32] <js> Hi
#1308 [19:32] <js> Hi
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#1310 [19:33] <ba7888b72413a16a> dbthrillkill: it could very well be a problem with the version of java that is bundled with the minecraft launcher, from the first log you provided
#1311 [19:33] <dbthrillkill> i've tried uninstalling/re-installing java but that didn't help. does that make any difference?
#1312 [19:33] * silverteq1 [webchat@cpe-76-178-95-140.natnow.res.rr.com] has joined #minecrafthelp
#1313 [19:34] <ba7888b72413a16a> dbthrillkill: it only makes a difference with alternative launcher like multimc, unfortunately
#1314 [19:34] <ba7888b72413a16a> dbthrillkill: but hmm, do you have intel graphics?
#1315 [19:34] * SpamNumbers [webchat@121-75-3-127.dyn.vf.net.nz] has quit. (Quit: webchat.esper.net)
#1316 [19:34] <dbthrillkill> yep
#1317 [19:34] * AlphaNexus [webchat@cpe-74-140-102-198.columbus.res.rr.com] has joined #minecrafthelp
#1318 [19:34] <dbthrillkill> with updated drivers
#1319 [19:34] <silverteq1> hey, im having issues with minecraft starting in 1.14.4, i can log in, but as soon as i start it it will get me to the mojang logo screen, load 90%of the way, and indefinitely freeze.
#1320 [19:34] <ba7888b72413a16a> ??> dbthrillkill win/dxdiag
#1321 [19:34] <Mightyena> dbthrillkill: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1322 [19:35] <AlphaNexus> Hello I have been trying to get on minecraft Java Edition and it keeps giving the error of Crashed while rendering overlay I have tried everything I can think of and I am really in need of assistance
#1323 [19:35] <silverteq1> also, older editions work, like 1.10.2
#1324 [19:36] <ba7888b72413a16a> ??> silverteq1 tools/hjt
#1325 [19:36] <Mightyena> silverteq1: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1326 [19:36] <Mightyena> silverteq1: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1327 [19:37] <dbthrillkill> https://paste.ubuntu.com/p/q8QkJnhrKX/
#1328 [19:37] <silverteq1> ok
#1329 [19:37] <dbthrillkill> that's the dxdiag
#1330 [19:38] <ba7888b72413a16a> dbthrillkill: have you grabbed drivers from this page? https://downloadcenter.intel.com/download/28798/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=76308
#1331 [19:38] <ba7888b72413a16a> if you've already tried that, you might try to let windows update is handling it. Make sure all updates are enabled and let the system fully update and reboot
#1332 [19:38] <dbthrillkill> wait, one of the mods over at /r/minecraft help just got me to where i can play in 1.12.2 with VOD off
#1333 [19:39] <dbthrillkill> is there a huge difference between the two versions?
#1334 [19:39] <dbthrillkill> i have their auto update driver utility and it says it has the most recent update
#1335 [19:40] <silverteq1> https://paste.ubuntu.com/p/3dbzqQKY8G/
#1336 [19:40] <dbthrillkill> what are VODs?
#1337 [19:40] <silverteq1> the link to the system scan
#1338 [19:40] <dbthrillkill> or whatever that option is called
#1339 [19:40] <ba7888b72413a16a> dbthrillkill: oh, I think this might be a hardware incompatibility then
#1340 [19:40] <dbthrillkill> VBOs that is
#1341 [19:40] <ba7888b72413a16a> ?? gpu/intel/ig7
#1342 [19:40] <Mightyena> gpu/intel/ig7: Some older versions of Intel integrated graphics hardware do not support features that Minecraft needs in order to work. If you are using a desktop computer, you can install a modern dedicated graphics card. If you are on a laptop you will need to use a computer with newer hardware. Alternatively you can use version 1.13.2 or lower of Minecraft, with the "Use VBOs" option in video settings set to off.
#1343 [19:40] <ba7888b72413a16a> happens with a lot of the intel hardware released before 2012
#1344 [19:41] <dbthrillkill> oh ok
#1345 [19:41] <ba7888b72413a16a> but yeah - the solution is just to use 1.12.2 with VBOs off
#1346 [19:41] <dbthrillkill> so should i run 1.13.2 or stay with 1.12
#1347 [19:41] <ba7888b72413a16a> 1.13.2 works too I guess
#1348 [19:41] <dbthrillkill> and what are VBOs?
#1349 [19:41] <ba7888b72413a16a> silverteq1: ok, I'll look at that log
#1350 [19:41] <silverteq1> thankyou
#1351 [19:41] <ba7888b72413a16a> dbthrillkill: optimization introduced to the game that increases FPS but requires newer GPU
#1352 [19:41] <silverteq1> should i keep this tab open?
#1353 [19:41] <dbthrillkill> ah
#1354 [19:42] <ba7888b72413a16a> it's now the only option
#1355 [19:42] <ba7888b72413a16a> silverteq1: yeah hold on
#1356 [19:42] <dbthrillkill> so am i missing out on anything by having to play an earlier version?
#1357 [19:42] <ba7888b72413a16a> silverteq1: the culprit is PremierOpinion
#1358 [19:42] <ba7888b72413a16a> ??> silverteq1 av/adwcleaner
#1359 [19:42] <Mightyena> silverteq1: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#1360 [19:42] <Mightyena> silverteq1: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#1361 [19:42] <silverteq1> okay
#1362 [19:42] <dbthrillkill> btw thank you so much for responding.
#1363 [19:42] <ba7888b72413a16a> dbthrillkill: you can look at the changelogs on the wiki https://minecraft.gamepedia.com/Java_Edition_1.14
#1364 [19:42] <ba7888b72413a16a> all the new villager stuff won't be there
#1365 [19:43] <ba7888b72413a16a> I personally only play on 1.12.2 nowadays so meh :P
#1366 [19:43] <dbthrillkill> well seeing as i've actually never played it before, i guess i won't be missing out on anything if i don't know it's supposed to be there lol
#1367 [19:43] <ba7888b72413a16a> 1.12.2 also has the best modding community. best version to start a world in if you intend to add mods
#1368 [19:43] <ba7888b72413a16a> IMO
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#1372 [19:45] <dbthrillkill> ok cool. i won't be modding any time soon but we'll see how this goes. thank you again!!!
#1373 [19:45] <ba7888b72413a16a> no prob
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#1379 [19:48] <silverteq1> im back, and i removed the malware
#1380 [19:49] <ba7888b72413a16a> silverteq1: it'll probably work now
#1381 [19:49] <silverteq1> thanks
#1382 [19:49] <ba7888b72413a16a> np
#1383 [19:49] <silverteq1> was about to mess with MC in a sandbox and go in to command prompt, i already updated java nad reinstalled mc
#1384 [19:55] <ba7888b72413a16a> AlphaNexus: still here?
#1385 [19:55] <ba7888b72413a16a> ??> AlphaNexus tools/hjt
#1386 [19:55] <Mightyena> AlphaNexus: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1387 [19:55] <Mightyena> AlphaNexus: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1388 [19:56] <AlphaNexus> I am here. so I click this link download
#1389 [19:56] <ba7888b72413a16a> yeah - it's a troubleshooting step. Will highlight any obvious things that may be causing it
#1390 [19:57] <AlphaNexus> I do not see an option to run as admin
#1391 [19:58] <ba7888b72413a16a> if you view the file in windows explorer you can right click it
#1392 [19:58] <ba7888b72413a16a> and it has Run as administrator
#1393 [20:00] <AlphaNexus> https://paste.ubuntu.com/p/87JvCkT3Q9/
#1394 [20:01] <ba7888b72413a16a> AlphaNexus: one thing that sometimes causes problems with minecraft is McAfee antimalware. But I don't think it's the culprit here
#1395 [20:01] <AlphaNexus> okay
#1396 [20:02] <ba7888b72413a16a> AlphaNexus: try getting the launcher log
#1397 [20:02] <ba7888b72413a16a> ??> AlphaNexus launcher/game-output
#1398 [20:02] <Mightyena> AlphaNexus: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1399 [20:02] <Mightyena> AlphaNexus: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to https://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1400 [20:02] <AlphaNexus> okay I can run that give me just a second
#1401 [20:02] <ba7888b72413a16a> and to remove mcafee completely (might not be necessary if it's something else)
#1402 [20:02] <ba7888b72413a16a> ?? av/mcafee/uninstall
#1403 [20:02] <Mightyena> av/mcafee/uninstall: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#1404 [20:04] <AlphaNexus> https://paste.ubuntu.com/p/F6RRxB3WHv/
#1405 [20:04] <AlphaNexus> that is the game log
#1406 [20:06] <ba7888b72413a16a> hmm I googled and there's a JIRA issue page, but it's been deleted or something
#1407 [20:07] <AlphaNexus> I am removing mcafee from my pc
#1408 [20:07] <ba7888b72413a16a> oh, this is a texture pack problem I think
#1409 [20:07] <ba7888b72413a16a> what the hell is "minecraft:blocks/monoreel kopie"
#1410 [20:07] * SLAY3Rx2 [webchat@c-98-199-246-15.hsd1.tx.comcast.net] has joined #minecrafthelp
#1411 [20:08] <AlphaNexus> I have no Idea?
#1412 [20:08] <AlphaNexus> I have no texture packs that I recall adding to the game
#1413 [20:09] * spiker1127 [webchat@c-73-19-241-51.hsd1.tn.comcast.net] has joined #minecrafthelp
#1414 [20:09] <ba7888b72413a16a> ??> AlphaNexus win/reinst
#1415 [20:09] <Mightyena> AlphaNexus: You may need to reinstall the locally installed files that Minecraft puts into place.
#1416 [20:09] <Mightyena> AlphaNexus: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1417 [20:10] <AlphaNexus> everything except the saves folder?
#1418 [20:10] <SLAY3Rx2> SO, earlier I bought the prison pass and the uber pass just so i could play the prison mini game on the lifeboat server. In game it says it is purchased and that it went through but when i go to play it says i have to buy the pass, but I ALREADY OWN IT. i have been trying to fix this for almost two hours please help me.
#1419 [20:10] <ba7888b72413a16a> AlphaNexus: yeah
#1420 [20:11] <ba7888b72413a16a> SLAY3Rx2: this is tech support for minecraft and purchasing minecraft - you may need to contact the owner of the server you're on
#1421 [20:11] <SLAY3Rx2> as in lifeboat?
#1422 [20:11] <ba7888b72413a16a> yea
#1423 [20:11] <spiker1127> i had the same issuue, try flushing your dns cache
#1424 [20:12] <SLAY3Rx2> Well, I emailed them no response. That was an hour ago.
#1425 [20:12] <SLAY3Rx2> How do i flush my dns cache
#1426 [20:13] <ba7888b72413a16a> is lifeboat pocket edition?
#1427 [20:13] * Wiganation [webchat@114.108.249.203] has joined #minecrafthelp
#1428 [20:13] <ba7888b72413a16a> https://beebom.com/how-to-clear-dns-cache-android-devices/
#1429 [20:13] <spiker1127> go to the search bar, search cmd. run the command prompt and then type " ipconfig /flushdns " but without the " " if youre on pc
#1430 [20:13] <ba7888b72413a16a> hmm, those instructions are for specific apps only
#1431 [20:13] <SLAY3Rx2> no xbox one minecraft windows 10
#1432 [20:14] <ba7888b72413a16a> I doubt somewhat that would fix it anyways
#1433 [20:14] <ba7888b72413a16a> might have been coincidental that it resolved itself after that
#1434 [20:14] <SLAY3Rx2> I have never had a problem like this i really dont understand why it doesnt work
#1435 [20:15] <spiker1127> but ive tried everything i could and the files arent downloading. i disabled/uninstalled any antivirus, tried to reinstall it, everything, but nothing has worked. it keeps saying "unable to load core from C:\Users\Default\AppData\Roaming\.minecraft\game\launcher.dll: LoadErrorNotPresent" what do i do?
#1436 [20:16] <SLAY3Rx2> rip
#1437 [20:16] <SLAY3Rx2> f
#1438 [20:16] <AlphaNexus> It worked!
#1439 [20:16] <AlphaNexus> thank you so very much!
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#1441 [20:16] <ba7888b72413a16a> AlphaNexus: awesome! strange issue but glad it's fixed lol
#1442 [20:17] <spiker1127> does anyone know how i fix my issue?
#1443 [20:17] <ba7888b72413a16a> spiker1127: hmm, it's on the bug tracker https://bugs.mojang.com/browse/MCL-11754
#1444 [20:17] <ba7888b72413a16a> try to grab the full launcher log
#1445 [20:17] <AlphaNexus> I do have a question, how do I get the Bees update?
#1446 [20:17] <Wiganation> Hi, I've already waited for 1 hour to remove my lockout but I still can't log in to https://account.mojang.com/login even though I've reset my password many times.
#1447 [20:18] <ba7888b72413a16a> AlphaNexus: it's an unstable snapshot. If you want to download snapshots without interfering with your current version, grab MultiMC
#1448 [20:18] <AlphaNexus> Unstable snapshot?
#1449 [20:18] <ba7888b72413a16a> https://multimc.org/ (just know that it's not officially supported but works quite well for what it is)
#1450 [20:18] <ba7888b72413a16a> AlphaNexus: yeah, it's a WIP
#1451 [20:18] <ba7888b72413a16a> will be released as 1.15
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#1453 [20:19] <spiker1127> wait so how do i fix it? i know the link is posted but idk anything about it
#1454 [20:20] <ba7888b72413a16a> spiker1127: not sure. a comment indicates it's a DNS thing
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#1456 [20:20] <ba7888b72413a16a> you'd need the actual launcher log to diagnose it
#1457 [20:20] * bobo [webchat@38-29-36-9.cust.metroloop.net] has quit. (Client Quit)
#1458 [20:20] <ba7888b72413a16a> rather than just the game log
#1459 [20:20] <spiker1127> how do i get that
#1460 [20:20] <ba7888b72413a16a> spiker1127: by launching it in powershell
#1461 [20:21] <spiker1127> i have a launcher log, what now?
#1462 [20:21] <ba7888b72413a16a> run powershell, run `cd C:\Path\To\Minecraft\Launcher\Directory\Minecraft.exe`
#1463 [20:21] <ba7888b72413a16a> oops
#1464 [20:21] <ba7888b72413a16a> run powershell, run `cd C:\Path\To\Minecraft\Launcher\Directory\`
#1465 [20:21] <ba7888b72413a16a> then run `Minecraft`
#1466 [20:21] <spiker1127> its launcher_log.txt
#1467 [20:21] <ba7888b72413a16a> that might be it actually
#1468 [20:22] <ba7888b72413a16a> I forgot if the official launcher actually leaves its own logs anywhere. If it does, it's probably in launcher_log.txt
#1469 [20:24] <ba7888b72413a16a> spiker1127: if you put its contents on https://paste.ubuntu.com/ I might be able to guess
#1470 [20:24] <ba7888b72413a16a> but since it's such a recent issue, it might do more good to let the people on the bug tracker know about it
#1471 [20:25] * Skitting [webchat@121-74-142-54.telstraclear.net] has joined #minecrafthelp
#1472 [20:25] <spiker1127> it says in the log "timeout while contacting dns servers"
#1473 [20:26] <ba7888b72413a16a> have you tried screwing with DNS settings? your ISP dns may be broken right now
#1474 [20:26] <ba7888b72413a16a> ??> spiker1127 error/cant-connect/dns
#1475 [20:26] <Mightyena> spiker1127: For some users, the recent login issues on the launcher can be fixed by changing the DNS (Domain Name System) Servers. We recommend switching to Google Public DNS.
#1476 [20:26] <Mightyena> spiker1127: Steps here: https://developers.google.com/speed/public-dns/docs/using
#1477 [20:27] <ba7888b72413a16a> also try 1.1.1.1, which is cloudflare DNS
#1478 [20:28] <spiker1127> but the issue is, its not downloading any of the files. i open the dir and the only thing that shows is Minecraft Launcher and an empty 'game' file
#1479 [20:28] <ba7888b72413a16a> well yeah - bad DNS can cause all sorts of problems, not just login error
#1480 [20:28] <ba7888b72413a16a> DNS screwiness can also be the result of antivirus or firewall acting up
#1481 [20:29] <spiker1127> maybe try using the alt link for the installer?
#1482 [20:29] <ba7888b72413a16a> a different launcher may just be the solution
#1483 [20:30] <spiker1127> the .exe for MC wont even open
#1484 [20:30] * Warlock [webchat@cpe-124-181-56-80.qb02.qld.asp.telstra.net] has joined #minecrafthelp
#1485 [20:30] <spiker1127> i got it
#1486 [20:30] <Skitting> someone please help me
#1487 [20:30] <spiker1127> maybe
#1488 [20:30] <Skitting> please im actual desperate
#1489 [20:30] <spiker1127> whats up skitting
#1490 [20:31] <Skitting> ive had this for a day now
#1491 [20:31] <Skitting> whenever i try to connect to a server
#1492 [20:31] <Skitting> mc auth servers down for maintanece
#1493 [20:31] <Skitting> ive tried everything
#1494 [20:31] <spiker1127> flush your dns, maybe?
#1495 [20:31] <Skitting> relogged countless of times
#1496 [20:31] <Skitting> reinstalled minecraft
#1497 [20:31] <ba7888b72413a16a> ??> Skitting tools/hjt
#1498 [20:31] <Mightyena> Skitting: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1499 [20:31] <Mightyena> Skitting: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1500 [20:32] <Skitting> see the thing is
#1501 [20:32] <Skitting> when i used something like pvplounge client
#1502 [20:32] <Skitting> it worked
#1503 [20:32] <Skitting> i could connect to any server
#1504 [20:32] <Skitting> now when i tried using forge/normal minecraft
#1505 [20:32] <Skitting> it didnt work
#1506 [20:32] <Skitting> so yeah im really desperate
#1507 [20:32] <spiker1127> yeah me too, mine isnt working well
#1508 [20:33] <Skitting> also how do i flush my dns
#1509 [20:33] <ba7888b72413a16a> Skitting: try the tool I linked - it's a good first troubleshooting step
#1510 [20:33] <Skitting> whats it called
#1511 [20:33] <Warlock> can't login, invalid email address or password, tried everything, i can't login to the email as it is my friends friends so i can't reset password and i've waited 24 hours twice so its not security locked.
#1512 [20:33] <ba7888b72413a16a> mojang authentication connection issues can be caused by all sorts of things
#1513 [20:33] <ba7888b72413a16a> ??> Skitting tools/hjt
#1514 [20:33] <Mightyena> Skitting: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1515 [20:33] <Mightyena> Skitting: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1516 [20:33] <spiker1127> go to the search bar and type 'cmd' open cmd prompt and type ' ipconfig /flushdns' but wihtout the ' '
#1517 [20:34] <Skitting> oh
#1518 [20:34] <Skitting> ok
#1519 [20:34] <Skitting> done it
#1520 [20:34] <Skitting> lemme try
#1521 [20:34] <Skitting> Mightyena if this doesnt work ill try that
#1522 [20:34] <Skitting> r u guys like mods or helpers in this chat
#1523 [20:35] <Skitting> why do i feel like HiJackThis is a virus lmao
#1524 [20:35] <ba7888b72413a16a> no mods on right now but I occasionally help around here
#1525 [20:35] <spiker1127> no im just someone thats done everything possible to fix this shit xD
#1526 [20:35] <Absol> spiker1127: Please keep it civil
#1527 [20:35] <ba7888b72413a16a> Skitting: lol, it's got a spooky name
#1528 [20:35] <ba7888b72413a16a> but it's entirely safe - it doesn't make any changes to the system
#1529 [20:35] <Skitting> ok
#1530 [20:35] <spiker1127> "Sorry! Make sure you are online and try again
#1531 [20:35] <spiker1127> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username. " what now????
#1532 [20:35] <Skitting> ohhhh
#1533 [20:35] <Skitting> do you know ur email?
#1534 [20:35] <Skitting> you used to sign up
#1535 [20:35] <spiker1127> my email and pass is right
#1536 [20:36] <spiker1127> but yeah
#1537 [20:36] <Warlock> can't login, invalid email address or password, tried everything, i can't login to the email as it is my friends friends so i can't reset password and i've waited 24 hours twice so its not security locked.
#1538 [20:36] <Skitting> try changing ur password
#1539 [20:36] <spiker1127> me?
#1540 [20:36] <Skitting> yes
#1541 [20:36] <Skitting> should flush dns work
#1542 [20:37] <spiker1127> it should, it helped me on windows 10 edition
#1543 [20:37] <ba7888b72413a16a> Skitting: possibly, but slim chance that that's the actual problem IMO
#1544 [20:37] * Braidheart [webchat@d28-23-97-185.dim.wideopenwest.com] has joined #minecrafthelp
#1545 [20:37] <Skitting> im stupid so what does IMO mean
#1546 [20:37] <ba7888b72413a16a> in my opinion
#1547 [20:37] <Skitting> trying it now again
#1548 [20:37] <Skitting> brb
#1549 [20:37] <Braidheart> ummmm
#1550 [20:37] <Warlock> can't login, invalid email address or password, tried everything, i can't login to the email as it is my friends friends so i can't reset password and i've waited 24 hours twice so its not security locked.
#1551 [20:38] <Skitting> doesnt work after flushing dns
#1552 [20:38] <spiker1127> pass reset didnt work for me
#1553 [20:38] <Skitting> oof
#1554 [20:38] <Skitting> can i have the link to hijackthis again
#1555 [20:38] <ba7888b72413a16a> ??> Skitting tools/hjt
#1556 [20:38] <Mightyena> Skitting: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1557 [20:38] <Mightyena> Skitting: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1558 [20:39] <Braidheart> so im having a bit of an issue. I have to convert my old minecraft accnt from Java to Mojang , but idk how i spelled my old security questions. But I need to verify my email. But without resting my questions, I can't verify my email. Kinda stuck in a paradox here.
#1559 [20:39] <spiker1127> what does HJT do?
#1560 [20:39] * Warlock [webchat@cpe-124-181-56-80.qb02.qld.asp.telstra.net] has joined #minecrafthelp
#1561 [20:39] <ba7888b72413a16a> spiker1127: generates a log of all software running and all windows registry entries
#1562 [20:39] <Skitting> if hijackthis is a virus
#1563 [20:40] <Skitting> ba7888b72413a16a why should the log help
#1564 [20:40] * spiker1127 [webchat@c-73-19-241-51.hsd1.tn.comcast.net] has quit. (Quit: webchat.esper.net)
#1565 [20:41] <ba7888b72413a16a> Skitting: because a large amount of problems can be spotted with this
#1566 [20:41] <Skitting> ol
#1567 [20:41] <Skitting> oh
#1568 [20:41] <ba7888b72413a16a> most of the time it's just some piece of malware that needs to be removed
#1569 [20:41] <Skitting> its running but theres no app that indicates the app is open
#1570 [20:41] <ba7888b72413a16a> something on this list https://minecraftirc.net/support-articles/known-incompatible-software/
#1571 [20:41] <ba7888b72413a16a> Skitting: did it open a .txt file in notepad?
#1572 [20:41] <Skitting> wait nvm
#1573 [20:41] <Skitting> i got it
#1574 [20:41] <Skitting> what option should i choose
#1575 [20:42] <ba7888b72413a16a> "Do a system scan and save a log file"
#1576 [20:42] <Skitting> ok tx
#1577 [20:42] <Warlock> anyone please help me? Can't login, invalid email address or password, tried everything, i can't login to the email as it is my friends friends so i can't reset password and i've waited 24 hours twice so its not security locked.
#1578 [20:42] <Skitting> now it says
#1579 [20:42] <Skitting> an error
#1580 [20:42] <Skitting> for some reason your system denied write access to the hosts file.
#1581 [20:43] <Skitting> thats the first sentence
#1582 [20:43] <ba7888b72413a16a> Skitting: you have to run it as administrator
#1583 [20:43] <ba7888b72413a16a> if you didn't, it still generates a log I think
#1584 [20:43] <Skitting> woOPs
#1585 [20:44] <ba7888b72413a16a> once it opens notepad, you can paste the contents to this website https://paste.ubuntu.com
#1586 [20:44] <ba7888b72413a16a> and put a link in this chat
#1587 [20:44] <Skitting> now i cant seem to open it
#1588 [20:44] <Skitting> it says its already running
#1589 [20:45] <Skitting> but i closed it
#1590 [20:45] <Skitting> reeee
#1591 [20:45] * Absol kicked Skitting from #minecrafthelp (Reason: kitting :Stop spamming)
#1592 [20:45] <Warlock> can't login, invalid email address or password, tried everything, i can't login to the email as it is my friends friends so i can't reset password and i've waited 24 hours twice so its not security locked.
#1593 [20:45] <Warlock> pls help
#1594 [20:45] * Skitting2 [webchat@121-74-142-54.telstraclear.net] has joined #minecrafthelp
#1595 [20:45] <Skitting2> rip me
#1596 [20:45] <Skitting2> im back tho
#1597 [20:45] <Skitting2> you still there?
#1598 [20:45] <ba7888b72413a16a> Skitting2: yea
#1599 [20:45] <Skitting2> ok
#1600 [20:45] <Skitting2> i was kicked
#1601 [20:45] <Skitting2> im trying agian
#1602 [20:45] * Absol kicked Skitting2 from #minecrafthelp (Reason: kitting2 :Stop spamming)
#1603 [20:46] <Braidheart> so im having a bit of an issue. I have to convert my old minecraft accnt from Java to Mojang , but idk how i spelled my old security questions. But I need to verify my email. But without resting my questions, I can't verify my email. Kinda stuck in a paradox here.
#1604 [20:46] * Skitting [webchat@121-74-142-54.telstraclear.net] has joined #minecrafthelp
#1605 [20:46] <Warlock> can't login, invalid email address or password, tried everything, i can't login to the email as it is my friends friends so i can't reset password and i've waited 24 hours twice so its not security locked.
#1606 [20:46] <Skitting> this bot is something else
#1607 [20:46] <Skitting> for hecks sake
#1608 [20:46] <ba7888b72413a16a> Skitting: I think that's just a weird issue if you accidentally run it without admin
#1609 [20:46] <ba7888b72413a16a> lol stop sending messages so fast
#1610 [20:46] <Skitting> immma delete it and try again
#1611 [20:46] <ba7888b72413a16a> Skitting: if you reboot you should be able to run it again
#1612 [20:46] <ba7888b72413a16a> Warlock: you may be able to prove account ownership if you can grab the original purchase receipt
#1613 [20:47] <ba7888b72413a16a> ??> Warlock account/send-email
#1614 [20:47] <Mightyena> Warlock: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#1615 [20:47] <Mightyena> Warlock: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1616 [20:47] <Warlock> I don't know where that is my friend just gave me the account details
#1617 [20:47] <Skitting> ba7888b72413a16a ill just quickly log off and log back on k
#1618 [20:47] <Skitting> will that help
#1619 [20:47] <Braidheart> thing is , u can't grab that without logging in
#1620 [20:47] * Skitting [webchat@121-74-142-54.telstraclear.net] has quit. (Client Quit)
#1621 [20:48] <ba7888b72413a16a> Warlock: you might be out of luck but it's worth contacting them anyways
#1622 [20:48] <Braidheart> i've done the same thing
#1623 [20:48] * Craticol [webchat@105.156.131.235] has joined #minecrafthelp
#1624 [20:48] <Craticol> Hi guys
#1625 [20:48] <ba7888b72413a16a> it could still be account lockout due to too many attempts
#1626 [20:48] <Warlock> i have allready but the wait time is long
#1627 [20:48] <ba7888b72413a16a> Braidheart: well, I mean logging into something like paypal
#1628 [20:48] <ba7888b72413a16a> or your bank
#1629 [20:48] <Braidheart> hmmm
#1630 [20:49] <Braidheart> ill have to check in with my dad for that, got it for me as a gift lol
#1631 [20:49] <Craticol> i frgot my email but i rember the nick and password. what i have to do?
#1632 [20:49] <Warlock> ill try wait a longer time like 48 hrs and if that doesn't work than i might just keep extenting the wait time
#1633 [20:49] <ba7888b72413a16a> they'll sometimes make exceptions if you don't have transaction ID but can prove payment
#1634 [20:49] * Skitting [webchat@121-74-142-54.telstraclear.net] has joined #minecrafthelp
#1635 [20:49] <Skitting> alright
#1636 [20:49] <Skitting> ba7888b72413a16a i have the log file
#1637 [20:49] <Braidheart> not sure if he changed banks, don't think so but ill ask
#1638 [20:49] <Skitting> what do you want me to do with it again
#1639 [20:49] <ba7888b72413a16a> Skitting: https://paste.ubuntu.com/
#1640 [20:49] <Braidheart> thx!
#1641 [20:49] * Braidheart [webchat@d28-23-97-185.dim.wideopenwest.com] has quit. (Quit: webchat.esper.net)
#1642 [20:50] * Craticol [webchat@105.156.131.235] has quit. (Client Quit)
#1643 [20:50] <Skitting> just checking if theres any personal info on the txt
#1644 [20:50] <Skitting> just checking if theres any personal info on the txt
#1645 [20:50] * Warlock [webchat@cpe-124-181-56-80.qb02.qld.asp.telstra.net] has left #minecrafthelp
#1646 [20:51] <Skitting> https://paste.ubuntu.com/p/9kx2FbSbX3/
#1647 [20:51] <ba7888b72413a16a> is ProtonVPN running
#1648 [20:51] <Skitting> nope
#1649 [20:51] <Skitting> dont have it on
#1650 [20:51] <ba7888b72413a16a> hmm
#1651 [20:52] <Skitting> can you tell anything
#1652 [20:52] <ba7888b72413a16a> not sure what SCC-Dienst is
#1653 [20:52] <ba7888b72413a16a> nothing else jumping out though
#1654 [20:53] <Skitting> yeah
#1655 [20:53] <Skitting> i just wanna play some servers
#1656 [20:53] <Skitting> and i havent been able to for almost 24 hours
#1657 [20:53] <Skitting> im worried its gonna stay like this forever
#1658 [20:54] <Skitting> can you see anything
#1659 [20:54] <ba7888b72413a16a> "Andrea ST Filters Service" is this web filtering software?
#1660 [20:54] <ba7888b72413a16a> oh, nvm it's microphone filtering
#1661 [20:54] <Skitting> xd
#1662 [20:55] <Skitting> you got discord cause i can screenshare and you can show me what to do
#1663 [20:56] <ba7888b72413a16a> try checking the /etc/hosts file
#1664 [20:56] <Skitting> see the weirdest thing is
#1665 [20:56] <ba7888b72413a16a> ??> Skitting win/hosts
#1666 [20:56] <Mightyena> Skitting: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#1667 [20:56] <Mightyena> Skitting: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto https://paste.ubuntu.com, and give us the resulting URL.
#1668 [20:56] <Skitting> when i used something like pvplounge client
#1669 [20:56] <Skitting> it worked
#1670 [20:56] <ba7888b72413a16a> Skitting: yeah that's weird
#1671 [20:56] <Skitting> connecting to servers that it
#1672 [20:56] <Skitting> is
#1673 [20:56] * Absol kicked Skitting from #minecrafthelp (Reason: kitting :Stop spamming)
#1674 [20:56] * Skitting [webchat@121-74-142-54.telstraclear.net] has joined #minecrafthelp
#1675 [20:56] <Skitting> this bot tho
#1676 [20:56] <ba7888b72413a16a> Skitting: that may indicate that it would be fixed just by deleting and recreating the .minecraft folder
#1677 [20:56] <Skitting> can you send what i needa do again
#1678 [20:56] <ba7888b72413a16a> ?? win/reinst
#1679 [20:56] <Mightyena> win/reinst: You may need to reinstall the locally installed files that Minecraft puts into place.
#1680 [20:56] <Mightyena> win/reinst: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1681 [20:57] <Skitting> guess what
#1682 [20:57] <Skitting> ive already done that
#1683 [20:57] <Skitting> didnt help
#1684 [20:57] <ba7888b72413a16a> the /etc/hosts instructions
#1685 [20:57] <Skitting> yes
#1686 [20:57] <Skitting> those
#1687 [20:57] <ba7888b72413a16a> ?? win/hosts
#1688 [20:57] <Mightyena> win/hosts: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#1689 [20:57] <Mightyena> win/hosts: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto https://paste.ubuntu.com, and give us the resulting URL.
#1690 [20:58] <Skitting> woah that has my ip on it
#1691 [20:58] <ba7888b72413a16a> local IP, doesn't actually reveal anything
#1692 [20:59] <Skitting> https://paste.ubuntu.com/p/js3t5w5K5x/
#1693 [20:59] <Skitting> plz dont hack me lmoa
#1694 [21:01] <ba7888b72413a16a> Romaco Timeout?
#1695 [21:01] <ba7888b72413a16a> I don't think that's actually running right now though
#1696 [21:01] * Blue [webchat@dyn-1-86.myactv.net] has quit. (Quit: webchat.esper.net)
#1697 [21:01] <Skitting> wtf is that
#1698 [21:01] <ba7888b72413a16a> web filtering software it looks like
#1699 [21:01] * play6_ [webchat@149.200.251.163] has joined #minecrafthelp
#1700 [21:01] <Skitting> oh
#1701 [21:01] <Skitting> btw why do i delete everything except the saves directyory
#1702 [21:02] <play6_> play 6 abood
#1703 [21:02] <Skitting> also can we go on discord cause its way easier for you to show me what to do
#1704 [21:02] <ba7888b72413a16a> Skitting: because that will make the launcher reinstall everything
#1705 [21:02] <ba7888b72413a16a> I don't have a discord, sorry
#1706 [21:02] <Skitting> ba you dont need disc
#1707 [21:02] <Skitting> i mean
#1708 [21:02] <Skitting> eehhh
#1709 [21:02] * Absol kicked Skitting from #minecrafthelp (Reason: kitting :Stop spamming)
#1710 [21:02] * Skitting [webchat@121-74-142-54.telstraclear.net] has joined #minecrafthelp
#1711 [21:02] <Skitting> i mean you can just nick yourself
#1712 [21:02] <Skitting> you dont need an acc
#1713 [21:03] * play6_ [webchat@149.200.251.163] has quit. (Client Quit)
#1714 [21:03] <Skitting> https://discord.gg/zh5gbK
#1715 [21:03] <Skitting> yes
#1716 [21:03] <ba7888b72413a16a> Skitting: what is the exact error message, "Failed to log in: The authentication servers are currently down for maintenance" when attempting to connect to a server?
#1717 [21:03] <ba7888b72413a16a> or does it happen when launching the game
#1718 [21:03] <Skitting> yes that is it
#1719 [21:03] <Skitting> when trying to connect to a server
#1720 [21:04] <Skitting> also join the server all you needa do is nick
#1721 [21:04] <ba7888b72413a16a> Skitting: what happens when you connect to mctest.ae97.net
#1722 [21:04] <Skitting> Join with your copy of minecraft, silly!
#1723 [21:04] <ba7888b72413a16a> I mean, ingame
#1724 [21:04] <Skitting> oh
#1725 [21:05] * mijmi [webchat@c-73-223-60-72.hsd1.ca.comcast.net] has joined #minecrafthelp
#1726 [21:05] <Skitting> you mean the link you sent
#1727 [21:05] <Skitting> the mctest.ae
#1728 [21:05] <Skitting> thing
#1729 [21:05] * Absol kicked Skitting from #minecrafthelp (Reason: kitting :Stop spamming)
#1730 [21:05] * Skitting [webchat@121-74-142-54.telstraclear.net] has joined #minecrafthelp
#1731 [21:05] <Skitting> i swear to god this bot
#1732 [21:05] <Skitting> whats the ip
#1733 [21:05] <ba7888b72413a16a> yeah, mctest.ae97.net:25565
#1734 [21:05] <Skitting> ok
#1735 [21:05] <Skitting> do i need the numbers?
#1736 [21:05] <ba7888b72413a16a> no
#1737 [21:06] <ba7888b72413a16a> (since 25565 is the default port anyways)
#1738 [21:06] <Skitting> ok
#1739 [21:06] <Skitting> imma try now brb
#1740 [21:07] <Skitting> multiplayer.disconnected.outdated_client
#1741 [21:07] <Skitting> (using 1.8.9)
#1742 [21:07] <ba7888b72413a16a> oh, the test server only works with the latest I think
#1743 [21:08] <Skitting> oh
#1744 [21:08] <Skitting> well i play on 1.8.9 which is what pvp is supposed to be used on
#1745 [21:08] <Skitting> sooo
#1746 [21:08] <Skitting> and when i use 1.14.4 my laptop crashes
#1747 [21:08] <ba7888b72413a16a> might try other 1.8 servers
#1748 [21:09] <ba7888b72413a16a> it could be that the actual server is the one that has a bad connection to mojang auth servers
#1749 [21:09] <Skitting> na everyone else is fine
#1750 [21:09] <Skitting> no reports
#1751 [21:09] <Skitting> its starting to become really annoying cause all i wanna do isplay some mc servers
#1752 [21:09] <ba7888b72413a16a> hmm, not sure what else it might be then
#1753 [21:09] <Skitting> ok
#1754 [21:10] <ba7888b72413a16a> it's a stretch but you might completely get rid of the launcher and profile
#1755 [21:10] <ba7888b72413a16a> and recreate it
#1756 [21:10] <ba7888b72413a16a> ?? win/reinst/full
#1757 [21:10] <Mightyena> win/reinst/full: You may need to reinstall the locally installed files that Minecraft puts into place. To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein.
#1758 [21:10] <Mightyena> win/reinst/full: Next, go to Control Panel, and click on "Uninstall a Program" (may also be called "Programs and Features"). Then, right click on the Minecraft entry and select "Uninstall". Afterwards, restart your PC, then download and run the .msi at https://minecraft.net/en-us/download. Then, try running Minecraft again.
#1759 [21:10] * corb876 [webchat@ip68-224-226-208.lv.lv.cox.net] has joined #minecrafthelp
#1760 [21:10] <Skitting> ive actually done that before
#1761 [21:10] <Skitting> it didnt work
#1762 [21:11] * corb876 [webchat@ip68-224-226-208.lv.lv.cox.net] has quit. (Client Quit)
#1763 [21:11] <ba7888b72413a16a> you said that a particular modded client works?
#1764 [21:11] <ba7888b72413a16a> what if you try https://multimc.org/
#1765 [21:11] <Skitting> what the heck is that
#1766 [21:11] <ba7888b72413a16a> open source minecraft launcher. Not officially supported by mojang but works quite well
#1767 [21:12] <Skitting> also what do you mean saves directory
#1768 [21:12] <Skitting> my world saves?
#1769 [21:12] <ba7888b72413a16a> saves is where your world saves are
#1770 [21:12] <ba7888b72413a16a> yeah
#1771 [21:12] <Skitting> and why not de install that?
#1772 [21:12] <ba7888b72413a16a> because you wouldn't want to nuke all your worlds
#1773 [21:13] <Skitting> i only play servers and my only good world is backed up on a server
#1774 [21:13] <ba7888b72413a16a> then yeah, doesn't matter if you delete that
#1775 [21:13] <Skitting> ok
#1776 [21:13] <Skitting> well
#1777 [21:13] * mijmi [webchat@c-73-223-60-72.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#1778 [21:13] <Skitting> time to do that
#1779 [21:13] * Absol kicked Skitting from #minecrafthelp (Reason: kitting :Stop spamming)
#1780 [21:13] * Skitting [webchat@121-74-142-54.telstraclear.net] has joined #minecrafthelp
#1781 [21:13] <Skitting> ive actually alrady tried it
#1782 [21:13] <Skitting> but ill try again
#1783 [21:14] <Skitting> ill save the minecraftuninstalelr.msi to a folder
#1784 [21:14] <Skitting> so i dont have to go to the website
#1785 [21:15] <ba7888b72413a16a> the multimc thing is worth a shot if all else fails. I use it for all my minecraft stuff
#1786 [21:15] <ba7888b72413a16a> just weird that a modded client works and vanilla is broken like that
#1787 [21:15] <Skitting> i just deinstalled the files
#1788 [21:15] <Skitting> but the launcher survived
#1789 [21:16] <Skitting> i am now trying again
#1790 [21:16] <Skitting> also is MultiMC laggier than normal
#1791 [21:17] <ba7888b72413a16a> multiMC seems a lot snappier than the official launcher in my experience
#1792 [21:17] <Skitting> what does that mean
#1793 [21:17] <Skitting> faster?
#1794 [21:17] <ba7888b72413a16a> yeah, interface works faster
#1795 [21:17] <Skitting> i mean the actual minecraft
#1796 [21:17] <Skitting> and can i use forge on it, for like mods
#1797 [21:17] <ba7888b72413a16a> no difference there
#1798 [21:17] <ba7888b72413a16a> yeah, it can automatically install forge for you
#1799 [21:17] <Skitting> sweet
#1800 [21:18] <Skitting> see the thing is
#1801 [21:18] <Skitting> it just happened from one minute to the other, the auth failure
#1802 [21:18] <Skitting> for no absolute heccing reason
#1803 [21:19] <Skitting> oop its launching again
#1804 [21:19] <Skitting> rip didnt work
#1805 [21:20] <Skitting> ba7888b72413a16a i installed the .zip file now what
#1806 [21:21] <Skitting> do i run the .exe application thats called MultiMC
#1807 [21:21] <ba7888b72413a16a> yeah
#1808 [21:22] <Skitting> ok im trying it now
#1809 [21:24] <Skitting> how do i add forge/optifine
#1810 [21:24] <ba7888b72413a16a> Edit instance -> Versions -> Add forge
#1811 [21:24] * Jump [webchat@cpe-75-80-137-14.san.res.rr.com] has joined #minecrafthelp
#1812 [21:24] <ba7888b72413a16a> then you can add optifine under Loader Mods
#1813 [21:25] <Skitting> where is the add forge
#1814 [21:25] <ba7888b72413a16a> to the right of the screen
#1815 [21:25] <ba7888b72413a16a> on the Edit Instance -> Version page
#1816 [21:26] <Skitting> aint there
#1817 [21:26] <ba7888b72413a16a> oh, it's "Install Forge"
#1818 [21:26] <ba7888b72413a16a> :P
#1819 [21:26] <Skitting> where does it say that
#1820 [21:26] <ba7888b72413a16a> Skitting: have you created an instance yet?
#1821 [21:26] <Skitting> yes
#1822 [21:27] <Skitting> what if this doesnt work either
#1823 [21:27] <ba7888b72413a16a> single click it, then on the right of the screen there's "edit instance"
#1824 [21:27] <Skitting> if nothing works do you think i might have to buy a new pc
#1825 [21:27] <ba7888b72413a16a> reinstalling the entire operating system is sometimes something that needs to be done
#1826 [21:27] <ba7888b72413a16a> lol
#1827 [21:27] <ba7888b72413a16a> the real solution
#1828 [21:28] <ba7888b72413a16a> is to incinerate your entire computer and move to the jungle
#1829 [21:28] <ba7888b72413a16a> that's the definitive solution to all computer woes
#1830 [21:28] <Skitting> aaaaaand multimc doesnt work either
#1831 [21:28] <Skitting> i hate my life
#1832 [21:29] * Jump8 [webchat@cpe-75-80-137-14.san.res.rr.com] has joined #minecrafthelp
#1833 [21:29] <Skitting> so what now
#1834 [21:29] <Jump8> is minecraft support really only working on support emails from June 25th right now?
#1835 [21:30] <ba7888b72413a16a> idk, I've run out of potential solutions
#1836 [21:30] <ba7888b72413a16a> Jump8: yes, that is the way it be like it do. unfortunately
#1837 [21:30] * Skitting [webchat@121-74-142-54.telstraclear.net] has joined #minecrafthelp
#1838 [21:30] <Skitting> so what the hecc do i do now
#1839 [21:30] <Jump8> minecraft is lame
#1840 [21:30] <Skitting> ba7888b72413a16a
#1841 [21:31] <Jump8> how do they get away with a 2 month response rate?
#1842 [21:31] <ba7888b72413a16a> Skitting: you might post to /r/minecraft or the bug tracker I guess
#1843 [21:31] <Skitting> ok
#1844 [21:31] <Skitting> but ye im super pissed off at mc
#1845 [21:31] * Absol kicked Skitting from #minecrafthelp (Reason: kitting :Keep it civilized, you are just a human being)
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#1847 [21:31] <ba7888b72413a16a> /r/minecraft first, because if you don't prove it's a bug you'll get sent right back to here
#1848 [21:32] <ba7888b72413a16a> make sure to include everything you've tried
#1849 [21:33] <Skitting> yep
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#1852 [21:33] <zazo> every time i try to start the game it says "An unexpected issue occurred and the game has crashed. We’re sorry for the inconvenience.
#1853 [21:33] <zazo> "
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#1855 [21:34] <ba7888b72413a16a> ??> zazo tools/hjt
#1856 [21:34] <Mightyena> zazo: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1857 [21:34] <Mightyena> zazo: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#1858 [21:34] <ba7888b72413a16a> ^ try this troubleshooting tool first and post the results
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#1860 [21:36] <zazo> https://paste.ubuntu.com/p/BBWnYVD8rd/
#1861 [21:36] <ba7888b72413a16a> hmm, this isn't a login problem but norton is possibly at fault
#1862 [21:36] <ba7888b72413a16a> ?? av/norton
#1863 [21:36] <Mightyena> av/norton: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Malwarebytes as an alternative. See ?? av/malwarebytes
#1864 [21:37] <ba7888b72413a16a> ?? av/norton/uninstall
#1865 [21:37] <Mightyena> av/norton/uninstall: To completely uninstall Norton Internet Security, use this tool: https://liveupdate.symantecliveupdate.com/upgrade/RnR/NRnR.exe
#1866 [21:38] <ba7888b72413a16a> zazo: if this doesn't fix it, grab the full launcher log
#1867 [21:38] <ba7888b72413a16a> ??> zazo launcher/game-output
#1868 [21:38] <Mightyena> zazo: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1869 [21:38] <Mightyena> zazo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to https://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1870 [21:40] <zazo> i cant find the game output
#1871 [21:40] <Skitting> ba7888b72413a16a do you think i might have to get a new pc
#1872 [21:40] <ba7888b72413a16a> oh, I may have spotted the problem in your original log
#1873 [21:40] <ba7888b72413a16a> ??> zazo razer/synapse
#1874 [21:40] <Mightyena> zazo: Razer Synapse causes issues with Java that will effect the way Minecraft runs, you will need to remove it and the settings it created by following the notes on Razer Synapse listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#1875 [21:40] <Skitting> imma go now
#1876 [21:40] <Skitting> c yal
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#1878 [21:43] <zazo> i removed it still the same problem
#1879 [21:44] <ba7888b72413a16a> zazo: you have to remove an environment variable it creates
#1880 [21:44] <ba7888b72413a16a> see here https://minecraftirc.net/support-articles/windows/env-vars/
#1881 [21:45] <zazo> still have it
#1882 [21:46] <ba7888b72413a16a> okay, try to just get the launcher log
#1883 [21:46] <ba7888b72413a16a> ??> zazo launcher/log
#1884 [21:46] <Mightyena> zazo: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#1885 [21:47] <zazo> https://paste.ubuntu.com/p/XGGBzh5X7m/
#1886 [21:48] <ba7888b72413a16a> reinstalling the launcher profile will probably fix it
#1887 [21:48] <ba7888b72413a16a> ?? win/reinst
#1888 [21:48] <Mightyena> win/reinst: You may need to reinstall the locally installed files that Minecraft puts into place.
#1889 [21:48] <Mightyena> win/reinst: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1890 [21:48] <ba7888b72413a16a> oh, this is a different problem
#1891 [21:48] <ba7888b72413a16a> zazo: your Windows username has a special character
#1892 [21:49] <ba7888b72413a16a> and java doesn't like this
#1893 [21:49] <zazo> oh
#1894 [21:49] <ba7888b72413a16a> IIRC the only solution is to rename your windows user
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#1897 [21:50] <Beazley> Hello?
#1898 [21:51] <Skitting> hie
#1899 [21:51] <Beazley> i built a new pc today, and accidentally created a minecraft account with my email and im not able to sign back into my minecraft account or download minecraft without buying a whole new account
#1900 [21:52] <Beazley> idk how to get back into my account
#1901 [21:52] <ba7888b72413a16a> Beazley: what's the error it's giving
#1902 [21:52] <Beazley> its kinda complicated? i guess
#1903 [21:52] * Skitting [webchat@121-74-142-54.telstraclear.net] has quit. (Client Quit)
#1904 [21:52] <Beazley> when i went to mc.net to log in, i typed in my account info under "register" instead of "log in"
#1905 [21:53] <Beazley> and it made a new account with my same email
#1906 [21:53] <ba7888b72413a16a> that's odd
#1907 [21:53] <ba7888b72413a16a> that... should definitely not happen
#1908 [21:53] <Beazley> so i went to change the password to my old account and because i changed the password it changed it to my new account instead of my old one
#1909 [21:53] <Beazley> im literally locked out of my own account
#1910 [21:54] <Beazley> i cant sign in with my username because my account is migrated so idk how to get back in :c
#1911 [21:55] <Beazley> oh wait lMAO
#1912 [21:55] <Beazley> nevermind, i was using the wrong email, i just signed in on mojang
#1913 [21:55] <Beazley> lol sorry
#1914 [21:55] <ba7888b72413a16a> lol
#1915 [21:58] <zazo> ba7888b72413a16a you think if i installed it somewhere other then my C it will be fine?
#1916 [21:59] <ba7888b72413a16a> zazo: you would have to convince the launcher to use a different .minecraft location
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#1918 [21:59] <ba7888b72413a16a> I don't think the official launcher can do that
#1919 [21:59] <ktp> its been forever and Mojang wont respond back I really need help
#1920 [21:59] <ktp> its been 3 weeks
#1921 [21:59] <zazo> can i reinstall the whole thing
#1922 [22:00] <ba7888b72413a16a> zazo: yeah but then it will just be in the exact same place
#1923 [22:00] <ktp> I haven't received an email ;{
#1924 [22:00] <zazo> not unless i change the location right?
#1925 [22:01] <ba7888b72413a16a> zazo: hmm, maybe it is possible to change it https://gaming.stackexchange.com/questions/255381/change-minecraft-save-location
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#1929 [22:01] <ktpdagoat> hello?
#1930 [22:02] <ba7888b72413a16a> ktpdagoat: hello
#1931 [22:02] <ktpdagoat> I haven't received an email back from Mojang and its been 3 weeks , its about resetting my password
#1932 [22:03] <ba7888b72413a16a> there's perpetually a backlog of emails that mojang gets, you'll just have to be patient
#1933 [22:03] <ba7888b72413a16a> unless you can get the self-serve password reset to work
#1934 [22:03] <ktpdagoat> how do I do that ?
#1935 [22:04] <ktpdagoat> I click the reset button but the email wont arrive
#1936 [22:04] <ba7888b72413a16a> it requires access to the email associated with the account
#1937 [22:04] <ktpdagoat> can I give u my email?
#1938 [22:04] <ba7888b72413a16a> I don't work for mojang, sorry
#1939 [22:05] <ba7888b72413a16a> ktpdagoat: you've checked spam inbox on the account, right?
#1940 [22:05] <ktpdagoat> yeah I just did nothings there
#1941 [22:06] * Ooof [webchat@cpe-70-122-211-242.tx.res.rr.com] has joined #minecrafthelp
#1942 [22:09] <Ooof> Hey there, I bought Minecraft years ago and am trying to migrate my account. Every time I put in my username and password, they supposedly don't match but, if I put in the same username and password on the demo download, it remembers my account and i can play almost normally. I just need realms to play with my friends. Any ideas on what I could do
#1943 [22:09] <Ooof> without waiting a month for Mojang to get back to me?
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#1946 [22:12] <zazo> still anit working
#1947 [22:13] <Gillian> Hi! I just totally forgot my username on my premium account.
#1948 [22:13] <Gillian> Any thoughts?
#1949 [22:15] * Skitting [webchat@121-74-142-54.telstraclear.net] has joined #minecrafthelp
#1950 [22:15] <Skitting> ba7888b72413a16a yo u still ehre
#1951 [22:15] <Skitting> there
#1952 [22:15] <ba7888b72413a16a> yea
#1953 [22:16] <Skitting> so is there anything else you can suggest i should do
#1954 [22:16] <ba7888b72413a16a> idk. definitely try just reinstalling windows before just getting a new computer
#1955 [22:16] * Skitting [webchat@121-74-142-54.telstraclear.net] has quit. (Client Quit)
#1956 [22:17] <Gillian> anyboddyyyy?
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#1964 [22:38] * loginissues1197 [webchat@104.238.63.65] has joined #minecrafthelp
#1965 [22:41] <loginissues1197> Hey, I've been having login issues. I can log into my minecraft account on the website on my phone, but I am unable to log into the website or the game on my computer. I first tried several days ago, so waiting hasn't fixed the issue. My computer is windows 10, assuming that might be relevant.
#1966 [22:42] * Chekafellas [webchat@68-115-16-206.dhcp.mdsn.wi.charter.com] has joined #minecrafthelp
#1967 [22:43] <Chekafellas> Hi I'm fairly new to the game, and I created a server and I am able to enter it but my friend is unable to. I did all the port forwarding, not sure what i did wrong
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#1973 [23:00] * Ethan [webchat@24-205-159-233.dhcp.whtr.ca.charter.com] has joined #minecrafthelp
#1974 [23:00] <Ethan> hello
#1975 [23:00] <Ethan> im having technical issues
#1976 [23:00] <Ethan> with the minecraft launcher
#1977 [23:00] <Ethan> its not opening
#1978 [23:00] <Ethan> please help
#1979 [23:00] <Ethan> u fucks
#1980 [23:00] <Absol> Ethan: Please keep it civil
#1981 [23:00] <Ethan> stupid
#1982 [23:00] <Ethan> fuckers
#1983 [23:00] * Absol kicked Ethan from #minecrafthelp (Reason: than :Keep it civilized, you are just a human being)
#1984 [23:05] * Floating [webchat@c-67-191-56-166.hsd1.fl.comcast.net] has joined #minecrafthelp
#1985 [23:06] <Floating> hello
#1986 [23:06] <Floating> I am here to ask about redeeming a minecraft code
#1987 [23:06] <Floating> Those players that have purchased a copy of Java Edition minecraft get a free copy of the windows 10 or bedrock edition
#1988 [23:06] <Floating> When I go and try to redeem my code I see that it has already been redeemed
#1989 [23:06] <Floating> However, I've done no such thing
#1990 [23:07] <Floating> and I was wondering if there was any way anyone could help me
#1991 [23:09] * TheCnote [webchat@072-177-060-005.res.spectrum.com] has joined #minecrafthelp
#1992 [23:09] <TheCnote> hello
#1993 [23:10] <Floating> hey
#1994 [23:10] <TheCnote> I need some help with my minecraft migration
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#1997 [23:20] <Rab> hello
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#2000 [23:27] <Skitting> ba7888b72413a16a hello again
#2001 [23:41] * Bruh [webchat@47-42-109-7.dhcp.unas.mo.charter.com] has joined #minecrafthelp
#2002 [23:42] <Bruh> I am trying to get my free copy of Minecraft for Windows 10 because I own Minecraft: Java Edition. However, I inputted the download code and only have a limited free trial for Minecraft for Windows 10
#2003 [23:42] * Bruh [webchat@47-42-109-7.dhcp.unas.mo.charter.com] has quit. (Client Quit)
#2004 [23:45] * SlimeDiamondYT [~SlimeDiam@122-58-90-75-vdsl.sparkbb.co.nz] has quit. (Remote host closed the connection)
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#2006 [23:49] * Pink [webchat@c-73-162-239-187.hsd1.ca.comcast.net] has joined #minecrafthelp
#2007 [23:50] <Pink> io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information
#2008 [23:50] <Pink> I have this issue and I am confused on how to fix it
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