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#3 [00:27] <Renno> hi guys so I just bought minecraft for my PC so I can play with friends who have PC and everytime I hit the sign in button (after purchasing minecraft) it says "we have tried to sign into your microsoft account, but something went wrong," I checked my network/wifi several times and even switched it, the same error message continues to come up. I al
#4 [00:27] <Renno> so uninstalled it and reinstalled and ran into the same problem. Please help
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#6 [00:27] <Waira> hola
#7 [00:27] <Waira> i need help
#8 [00:27] <Renno> me as well
#9 [00:27] <Renno> I think everyone is sleeping
#10 [00:27] <Waira> i speak english bad
#11 [00:28] <Waira> i speak spanish
#12 [00:28] <Renno> Ah no me importa
#13 [00:28] <Waira> bueno mi problema es que me piden
#14 [00:28] <Renno> I speak a little
#15 [00:28] <Waira> las preguntas de
#16 [00:28] <Waira> inicio
#17 [00:28] <Waira> para poder cambiar mi cuenta
#18 [00:28] <Waira> emigrar el email
#19 [00:28] * Renno [webchat@c-73-195-66-165.hsd1.nj.comcast.net] has quit. (Client Quit)
#20 [00:28] <Waira> porque mi antiguo email de google fue hackeado y creo que lo eliminaron
#21 [00:29] * Iscar [webchat@c-73-32-233-205.hsd1.tx.comcast.net] has joined #minecrafthelp
#22 [00:29] <Waira> y no se como emigrar a mi cuenta actual
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#24 [00:29] <Waira> alguien me puede ayudar
#25 [00:30] <Waira> :c
#26 [00:32] <Waira> bueno quisiera alguien que me ayude a migrar mi gmail porque no me acuerdo de las preguntas de seguridad y ademas mi cuenta de gmail fue bloqueada y quiero migrar mi cuenta a mi otro correo
#27 [00:32] * Renno [webchat@c-73-195-66-165.hsd1.nj.comcast.net] has joined #minecrafthelp
#28 [00:32] <Renno> Hi back sorry
#29 [00:32] <Renno> what is inicio?
#30 [00:32] <Waira> okey one momento
#31 [00:32] <Waira> you use translate google XD
#32 [00:33] <Renno> I didn't, it wouldnt load my computer is slow and I didn't learn that word in class.
#33 [00:33] <Renno> I dont use google translate I use SpanishDict
#34 [00:33] <Renno> ANyway
#35 [00:33] <Renno> How will i know when my question is answered
#36 [00:34] <Waira> bueno mi problema es que no me acuerdo de las preguntas de seguidad pero, no puedo reiniciar las preguntas porque mi gmail ha sido bloqueado o hackeado y quiero migrar a otro gmail que tengo.
#37 [00:34] <Waira> como puedo migrar mi gmail a otro gmail
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#39 [00:36] <Waira> :c
#40 [00:36] <Waira> ayudaaaaaaaaaaa
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#42 [00:44] <Waira> ayuda
#43 [00:44] <Waira> :c
#44 [00:44] <Waira> alguien me puedo ayudar
#45 [00:44] <Will> Hi, I went into the minecraft launcher today and for some reason it says I can play the demo even though I have paid and played on the full version a few days ago
#46 [00:44] <Waira> i need help
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#48 [00:48] <Waira> ayudaaaaaaaaaaa
#49 [00:48] <Waira> :c
#50 [00:50] * triibu [webchat@59-69-190-90.dyn.estpak.ee] has joined #minecrafthelp
#51 [00:50] <triibu> My minecraft windows 10 code says its already redeemed
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#53 [00:52] <Nickk> Can someone help please? I have launched Minecraft Java Edition and it's just stuck on the Mojang loading screen. I have read of my GPU's Intel Generation. It is the third generation. Does anyone know how to not make it anything but the third or second generation. Thank you for reading.
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#55 [01:08] * jeff [webchat@70-59-2-176.hlrn.qwest.net] has joined #minecrafthelp
#56 [01:09] <jeff> i downloaded the launcher and my game wont launch
#57 [01:11] * llama [webchat@c-76-116-56-50.hsd1.nj.comcast.net] has joined #minecrafthelp
#58 [01:11] <llama> I dont remember my username to an old account
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#82 [03:12] <Duiliux06> i want the refund of the minecraft i bought
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#86 [03:49] * CristiFistic [webchat@188-25-50-135.rdsnet.ro] has joined #minecrafthelp
#87 [03:49] <CristiFistic> hello,i need help
#88 [03:49] <CristiFistic> I download Minecraft Java Edition but i saw the free trial,i dont have money in my account and i cant pay for it
#89 [03:50] <CristiFistic> if i delete the game,i dont need to pay?
#90 [03:50] <CristiFistic> i will wait
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#95 [04:30] <Cheesecake> Hello!. I just reset my password, thinking I forgot it, but it seems I got hijacked somehow. I made an even more secure password this time, but I am still stuck with a different username that they used. I wanted to know if it was possible to get it changed earlier, or if I am forced to wait 17 days for it to happen?
#96 [04:30] * NWG_NUB [webchat@eko-naf.84.52.180.140.cust.static.telemach.net] has joined #minecrafthelp
#97 [04:31] <NWG_NUB> I cant play on my server it says i have to verify username can someone help?
#98 [04:33] <NWG_NUB> Absol could you help me?
#99 [04:37] * NWG_NUB [webchat@eko-naf.84.52.180.140.cust.static.telemach.net] has quit. (Quit: webchat.esper.net)
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#102 [04:45] <SPACEMAAAAN> hello, I ca not migrate my Minecraft account, can you help me pls?
#103 [04:46] * bildramer [~bildramer@athedsl-361688.home.otenet.gr] has joined #minecrafthelp
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#107 [04:58] <Dan> Helli
#108 [04:58] <Dan> hello
#109 [04:58] <Dan> is anyone there
#110 [04:58] <Greymagic27> Dan, Hello. How can we help?
#111 [04:59] <Dan> Hi, i would like to ask about multiplayer gaming
#112 [04:59] <Greymagic27> Dan, What would you like to know?
#113 [04:59] <Dan> So my friend and I have minecraft
#114 [04:59] <Dan> and we would like to play on a singleplayer world
#115 [04:59] <Dan> survival style
#116 [05:00] <Dan> but we dont know how to connect our worlds to one another
#117 [05:00] <Dan> the tutorials on the internet are quite complicated
#118 [05:00] <Greymagic27> Dan, You've got a few options. You can either buy a realm, rent a server from a host or set up your own server
#119 [05:00] <Dan> How do you set up your own server
#120 [05:01] <Dan> by the way im on a mac
#121 [05:01] <Greymagic27> Dan, Here's a tutorial: https://minecraft.gamepedia.com/Tutorials/Setting_up_a_server#
#122 [05:02] <Dan> Ok
#123 [05:02] <Dan> How expensive are realms
#124 [05:02] <Greymagic27> Dan, http://prntscr.com/ozjwdf
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#127 [05:04] <Dan> Ok thank you
#128 [05:05] <Dan> And if i create a realm
#129 [05:05] <Dan> can it be survival?
#130 [05:05] <Greymagic27> Dan, Yep! You can upload any singleplayer world you want to, so just create a survival one and load that up. Do you need a link to the realm page?
#131 [05:06] <Dan> Yes please
#132 [05:06] <Greymagic27> https://www.minecraft.net/en-us/realms/
#133 [05:06] <Greymagic27> Make sure to click 'minecraft java edition'
#134 [05:08] * olivarez9999 [webchat@47-33-202-79.dhcp.sgnw.mi.charter.com] has joined #minecrafthelp
#135 [05:10] <olivarez9999> I'm trying to change my MC username, but each time I attempt to change it the page freezes then crashes. On top of that each time I try to actually get in game, MC crashes. Not sure what's wrong or how to fix it.
#136 [05:10] <Greymagic27> olivarez9999, Hey. Let's first take a look at the minecraft crash:
#137 [05:10] <Greymagic27> ??> olivarez9999 launcher/log-txt
#138 [05:10] <Mightyena> olivarez9999: We need to see your full launcher log, which is created in the game directory.
#139 [05:10] <Mightyena> olivarez9999: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#140 [05:11] * Cyaeghai [webchat@cpe-101-183-91-208.qb03.qld.asp.telstra.net] has joined #minecrafthelp
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#143 [05:15] <olivarez9999> Ah. Nevermind all good, not sure why I was having problems beforehand. All good.
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#150 [05:44] <xLoBo> Hi,
#151 [05:44] <xLoBo> I have lost access to my email, and I cannot migrate the account
#152 [05:45] <xLoBo> I have tried to contact mojang but there is no way, any other possible solution ?
#153 [05:46] * Some_person [webchat@b0f89857.bb.sky.com] has joined #minecrafthelp
#154 [05:47] <Some_person> I found a stronghold but there is no end portal! Is there a way I can I find another one?
#155 [05:47] * SirHC199331 [webchat@047-012-142-046.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#156 [05:49] <xLoBo> all stonghold hasa portal
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#160 [05:50] <Some_person> Well I play on PS4 and it wasn’t there...
#161 [05:50] <Some_person> And there is also only 1 stronghold on PS4
#162 [05:51] <Some_person> It’s so annoying
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#171 [06:12] <PabloAA> Hello everyone, yesterday i wrote aboute the following problem: java.io.IOException. When i try to connect to my realms server it kicks me
#172 [06:12] <PabloAA> I tried to solve it with your help but I have not succeeded
#173 [06:20] <PabloAA> I have done all these things: Hamachi (VPN, Bad, Remove, Conflicts with internet itself), Discord (Turn off Discord Overlay, else disable Discord), Razer Synapse (Game "Enchancing" software, remove and fix Environment Variables)
#174 [06:21] * Andrea_colzani [webchat@93.56.174.71] has joined #minecrafthelp
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#177 [06:26] <Makiyaho> hi guys
#178 [06:26] <Makiyaho> i nned help with the java cannot connect to server issue (java.lang.NullPointerException)
#179 [06:27] <Makiyaho> need**
#180 [06:29] * asdf [~asdf@67.142.112.34] has joined #minecrafthelp
#181 [06:31] <Makiyaho> any help?
#182 [06:36] * Aaron [webchat@70.44.124.100.res-cmts.sm.ptd.net] has joined #minecrafthelp
#183 [06:38] <Aaron> Whenever i Try to start up minecraft it says that launching the game failed how do I fix this?
#184 [06:44] <Greymagic27> ??> Aaron launcher/log-txt
#185 [06:44] <Mightyena> Aaron: We need to see your full launcher log, which is created in the game directory.
#186 [06:44] <Mightyena> Aaron: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#187 [06:47] * Ohhpika [webchat@95.168.180.148] has joined #minecrafthelp
#188 [06:48] <Ohhpika> i've tried to reset my password on my account and the new password doesnt work, i've tried this mulitple times and i have also waited 24 hours incase my account had been throttled however it is still not working? help?
#189 [06:49] <Greymagic27> Ohhpika, Hi. Let's check that nothing on your PC is blocking you from logging in. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#190 [06:49] <Greymagic27> ??> Ohhpika tools/hjt
#191 [06:49] <Mightyena> Ohhpika: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#192 [06:49] <Mightyena> Ohhpika: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#193 [06:50] <PabloAA> Hello everyone, yesterday i wrote aboute the following problem: java.io.IOException. When i try to connect to my realms server it kicks me
#194 [06:50] <Greymagic27> PabloAA, Hey. Does this happen with all realm worlds?
#195 [06:50] <Ohhpika> that link dont work
#196 [06:50] <Ohhpika> the Hijackone
#197 [06:50] <Ohhpika> its inactive
#198 [06:51] <Greymagic27> Ohhpika, The tool is inactive as it's no longer getting updates, but it works fine. If the auto download won't start for you here is a direct download link: https://downloads.sourceforge.net/project/hjt/2.0.5%20beta/HijackThis.exe?r=https%3A%2F%2Fsourceforge.net%2Fprojects%2Fhjt%2Ffiles%2F2.0.5%2520beta%2FHijackThis.exe%2Fdownload&ts=1567165865
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#202 [06:53] * marcelo [webchat@37.127.230.161.rev.vodafone.pt] has joined #minecrafthelp
#203 [06:53] <Ohhpika> https://paste.ubuntu.com/p/tXKJRnF8wP/
#204 [06:53] <Ohhpika> there you go
#205 [06:53] <marcelo> hello! i want to change my email adress, i need help
#206 [06:54] <Greymagic27> Ohhpika, Uninstall hamachi and nordVPN
#207 [06:54] <Greymagic27> marcelo, Hey. What do you need help with?
#208 [06:54] <HamsterJake> When I try to join realms I get: internal exception java.io.ioexception error
#209 [06:54] <Ohhpika> i use them often, will i be able to redownload after
#210 [06:54] <marcelo> hello, ie need to help to change my email adress from my minecraft account, i wanted to change to my main email
#211 [06:54] <marcelo> i need help*
#212 [06:55] <Greymagic27> Ohhpika, No. Mojang blocks most VPNs meaning that you won't be able to login
#213 [06:55] <Ohhpika> damn
#214 [06:55] <Ohhpika> okay
#215 [06:55] <Ohhpika> i'll try
#216 [06:55] <HamsterJake> When I try to join realms I get: internal exception java.io.ioexception error can anyone help me fix this I've tried almost everything and nothing works
#217 [06:55] <HamsterJake> .
#218 [06:56] <Greymagic27> HamsterJake, Known issue. https://twitter.com/MojangStatus/status/1164611749523464192
#219 [06:56] * Ohhpika [webchat@95.168.180.148] has quit. (Quit: webchat.esper.net)
#220 [06:56] <marcelo> Greymagic27 i need help to change the email on my current minecraft account to my email!
#221 [06:56] <HamsterJake> ;o
#222 [06:56] <marcelo> my main
#223 [06:56] <marcelo> may main email
#224 [06:56] <Greymagic27> ??> marcelo account/reset-email
#225 [06:56] <Mightyena> marcelo: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#226 [06:56] <marcelo> it deosnt let me from there
#227 [06:57] <marcelo> i dont know why
#228 [06:57] * Ohhpika [webchat@97e54df6.skybroadband.com] has joined #minecrafthelp
#229 [06:57] <Greymagic27> marcelo, Does it give you any sort of error message?
#230 [06:57] <Ohhpika> will the VPN effect if its not connected
#231 [06:58] <marcelo> Greymagic27yes just like that
#232 [06:58] <marcelo> Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#233 [06:59] <marcelo> i cant do nothing from here, and theres is no helpful solutio0n at support center
#234 [06:59] <marcelo> there is*
#235 [06:59] <marcelo> (im typing fast sry)
#236 [06:59] <PabloAA> Greymagic27 Yes. Now i create a new world and i have the same problem
#237 [07:00] * JybearXXL [webchat@ip-104.net-81-220-150.rev.numericable.fr] has joined #minecrafthelp
#238 [07:02] * ronnz [webchat@ip2505fbc1.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#239 [07:02] <JybearXXL> Hello, i have some problems with my account. The security questions. I didn't played Minecraft since a long time and impossible to me to remember the answers, plus, the e-mail used on my account is outdated so i can't recover the Transaction ID. How i can find my answers ?
#240 [07:05] <ronnz> Hallo ich habe ein proplem
#241 [07:06] * ronnz [webchat@ip2505fbc1.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#242 [07:06] <marcelo> Greymagic27 Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
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#249 [07:16] <ahmad> hi
#250 [07:16] <ahmad> I press forget password and I don't see any messages to me sending to the email address
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#254 [07:22] <marcelo> Greymagic27 help man
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#261 [07:37] <marcelo> hello i need help to change my email
#262 [07:37] <marcelo> it wont let me change
#263 [07:37] <marcelo> appears an error
#264 [07:38] <marcelo> any one here???
#265 [07:40] * TheSilentLink [~TheSilent@2a00:23c5:c184:4000:a602:5094:f13f:71d4] has quit. (Remote host closed the connection)
#266 [07:45] * josh4 [webchat@181.0.7.51.dyn.plus.net] has joined #minecrafthelp
#267 [07:49] <josh4> Hi, I can log into my minecraft account perfectly fine, but its asking me to validate my account. I can remember 2 of the three security questions nut cannot remember the third. I've tried resetting the questions but I've deleted the email account linked to my mojang account so I cannot reset any of the questions. the only way for me to change my a
#268 [07:49] <josh4> ccount to my new email is to remember the third security question but i cannot remember it for the life of me. is there any other way around this?
#269 [07:50] * TheSilentLink [~TheSilent@2a00:23c5:c184:4000:a602:5094:f13f:71d4] has joined #minecrafthelp
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#272 [07:54] * Alex6 [webchat@216.218.221.240] has joined #minecrafthelp
#273 [07:55] <Alex6> I am attempting to redeem Java edition on Windows 10, but cannot find the code. Please Help
#274 [07:56] <JustArunas> When I press Play in Minecraft launcher, the launcher disappears and appears again with an error message: "Game crashed
#275 [07:56] <JustArunas> An unexpected issue occurred and the game has crashed. We’re sorry for the inconvenience.." I think it's happening because I don't have Java, but I thought that Minecraft supports it's own Java. What can I do about it since I can't install Java, because when I open it threw administrator and press Yes, nothing happens?
#276 [08:00] * TheSilentLink [~TheSilent@2a00:23c5:c184:4000:a602:5094:f13f:71d4] has joined #minecrafthelp
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#279 [08:05] * TheLightingGod [webchat@ip4da4a7ef.direct-adsl.nl] has joined #minecrafthelp
#280 [08:05] <TheLightingGod> Hello my son cannot log in? I change de password but when we click on the b
#281 [08:06] <TheLightingGod> button it not work
#282 [08:06] <TheLightingGod> how can i resolf this problem?
#283 [08:10] * im_oli [webchat@22.114.190.64.in-addr.arpa] has joined #minecrafthelp
#284 [08:11] <im_oli> Hi I HAVE BEEN BANNED BECAUSE SOMEONE HAS HACKED MY MINE CRAFT GAME THIS NEEDS TO IMMEDIATLY LIFTED AS IT WAS NOT MY FAULT NOT TO MAKE ME WAIT 29 DAYS
#285 [08:14] <im_oli> hi this is oli mother and oli just told me his banned for 29 days no way he as been hacked and it's not even his falt so how can you bann someone for 29 days for this it's illegal lift bann asap today his in tears and is in tears his aurtistic and it's not his faul lift this bann immediatly
#286 [08:15] <im_oli> on hypixel
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#288 [08:18] * keita310 [webchat@137.127.168.203.megaegg.ne.jp] has joined #minecrafthelp
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#290 [08:22] * Karl___51XII [webchat@r-157-152-3-31.consumer-pool.prcdn.net] has joined #minecrafthelp
#291 [08:23] <Karl___51XII> Hello
#292 [08:26] * nadirr62 [webchat@173-216.hanspaul-city.net] has joined #minecrafthelp
#293 [08:26] <nadirr62> hello
#294 [08:26] * Domiquex [webchat@95.168.120.12] has joined #minecrafthelp
#295 [08:26] <nadirr62> i probably forgot password
#296 [08:26] <Domiquex> hello
#297 [08:26] <Domiquex> can i get some help
#298 [08:26] <nadirr62> but im not recieving reset email
#299 [08:26] * JustArunas [webchat@78-61-61-181.static.zebra.lt] has quit. (Quit: webchat.esper.net)
#300 [08:27] <nadirr62> i know only my id transaction
#301 [08:27] <nadirr62> and username
#302 [08:27] <nadirr62> also email from what i buy minecraft
#303 [08:27] <Domiquex> i can log in into mojang but i cant log in minecraft.net and ingame minecraft
#304 [08:27] <TheLightingGod> i can not log in minecraft.net
#305 [08:27] <nadirr62> i cant log in anywhere
#306 [08:28] * Domiquex [webchat@95.168.120.12] has quit. (Client Quit)
#307 [08:28] <TheLightingGod> i can not log in to my pc but i can log in in other devices
#308 [08:28] <nadirr62> no devices
#309 [08:28] * nadirr62 [webchat@173-216.hanspaul-city.net] has quit. (Client Quit)
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#311 [08:33] * TheLightingGod [webchat@ip4da4a7ef.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
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#313 [08:34] * marcelo [webchat@37.127.230.161.rev.vodafone.pt] has quit. (Quit: webchat.esper.net)
#314 [08:34] <marcelo4> Absol i need help
#315 [08:34] <marcelo4> i want to swap my current minecraft account email with my personal email
#316 [08:36] * Streaxy [webchat@cpe-58-174-54-164.sb03.sa.asp.telstra.net] has joined #minecrafthelp
#317 [08:36] <Streaxy> Hello
#318 [08:43] * LeChesty [webchat@p4FF44C51.dip0.t-ipconnect.de] has joined #minecrafthelp
#319 [08:43] <LeChesty> can i ask my question on german ?
#320 [08:44] <LeChesty> every login it comes this: "Wenn dein Konto nach November 2012 erstellt wurde oder es bereits ein Mojang‐Konto ist, verwende deine E‐Mail‐Adresse. Andernfalls deinen Benutzernamen." and i cant login
#321 [08:47] * marcelo4 [webchat@37.127.230.161.rev.vodafone.pt] has quit. (Quit: webchat.esper.net)
#322 [08:47] * Allyn [webchat@138-229-169-208.dhcp.ftwo.tx.charter.com] has joined #minecrafthelp
#323 [08:47] <Allyn> hello
#324 [08:48] * phillerocks [webchat@c-e63de255.013-127-6c756e3.bbcust.telenor.se] has joined #minecrafthelp
#325 [08:48] <phillerocks> Hi
#326 [08:48] <Allyn> i cannot play any multiplayer on my account even though I wasnt banned an any server
#327 [08:49] <LeChesty> every login it comes this: "Wenn dein Konto nach November 2012 erstellt wurde oder es bereits ein Mojang‐Konto ist, verwende deine E‐Mail‐Adresse. Andernfalls deinen Benutzernamen." and i cant login
#328 [08:50] <phillerocks> I want to play Minecraft realms on my Mac with my friends who play on Windows 10, is that possible?
#329 [08:50] * Deylok [webchat@81.203.11.187.dyn.user.ono.com] has joined #minecrafthelp
#330 [08:50] * LeChesty [webchat@p4FF44C51.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#331 [08:50] <Deylok> i can't remember my username account to migrate in to the new server
#332 [08:50] <Deylok> i can't remember my username account to migrate in to the new server
#333 [08:51] * Allyn [webchat@138-229-169-208.dhcp.ftwo.tx.charter.com] has left #minecrafthelp
#334 [08:51] <Deylok> anyone now what can i do
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#339 [09:28] * YoungYud [webchat@cpe-174-111-230-73.triad.res.rr.com] has joined #minecrafthelp
#340 [09:29] <YoungYud> Re: Is it possible to find what Microsoft account i redeemed my windows 10 editon key with?
#341 [09:30] * kayaa02 [webchat@h87-241-83-236.cust.a3fiber.se] has joined #minecrafthelp
#342 [09:30] <kayaa02> i want to refund the game
#343 [09:33] * Mathias [webchat@85.218.165.131] has joined #minecrafthelp
#344 [09:34] <Mathias> hello, i have a really old minecraft account, that i can get into
#345 [09:34] <Mathias> that i cant get into*
#346 [09:38] * Nickk [webchat@ip68-4-34-84.pv.oc.cox.net] has joined #minecrafthelp
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#350 [09:43] * game [webchat@46-246-106-23.static.portlane.net] has joined #minecrafthelp
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#352 [09:44] <Mathias> Hello, i have a really old minecraft account, that i cant get into, i do have the old receipt
#353 [09:44] <Nate7> Hey, so I was given the login information to an account a few weeks back however the information has failed to work. I emailed the customer service for help a while back but I haven't heard any response. The other user believes the account has been locked? I have the transaction id and everything
#354 [09:45] * PabloAA [webchat@2.152.129.28.dyn.user.ono.com] has joined #minecrafthelp
#355 [09:46] <Nate7> I have the transaction id, the form of purchase and the date.
#356 [09:46] <Mathias> i see we have the same problem
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#358 [09:49] * cp [webchat@76-206-47-223.lightspeed.livnmi.sbcglobal.net] has joined #minecrafthelp
#359 [09:50] <cp> Hello
#360 [09:50] <Frekus> Hello
#361 [09:50] <Frekus> I've recently been experiencing some issues with connectivity to my server
#362 [09:50] <cp> Yesterday I was on this channel, my son was banned instantaneously from all the popular servers. He was not banned from one I set up
#363 [09:51] <cp> Some he was banned for 30 days, others forever
#364 [09:52] * TheSilentLink [~TheSilent@2a00:23c5:c184:4000:a602:5094:f13f:71d4] has quit. (Quit: Good Bye! My bouncer has probably crashed or lost connection to the internet...)
#365 [09:52] <cp> It said something about Too many ALTS? He does not know what that is, neither do I
#366 [09:52] <Frekus> Alternative accounts
#367 [09:52] <cp> He only has one account
#368 [09:53] <Frekus> Well then maybe someone from your household plays on the same server as well
#369 [09:53] <cp> which is mine
#370 [09:53] <cp> no
#371 [09:53] <cp> he is the only one that plays
#372 [09:53] <Frekus> What server is it?
#373 [09:54] <cp> He sometimes plays at his Mom's apt but has not been there for 2 weeks and when we checked the computer was turned off
#374 [09:54] <cp> with my acct
#375 [09:54] <Frekus> What is the name of the server?
#376 [09:55] * veysey93 [webchat@cpc118056-lewi21-2-0-cust654.2-4.cable.virginm.net] has joined #minecrafthelp
#377 [09:55] <cp> I'm restarting Minecraft now, I'll tell you a couple in a minute
#378 [09:56] <veysey93> I used to play minecraft several years ago. I paid for the game at that time, of note I played it on a windows PC. I want to get back into it, however when i tried to sign into the account now it talks about migrating previous minecraft.net account. I try and do that however and it gives me an error saying already migrated. Any way I can recover th
#379 [09:56] <veysey93> is account so i dont have to pay for the game again
#380 [09:56] <cp> skyblock at hypixel.net is one
#381 [09:58] <cp> skyblock says he is banned for 30 days as of yesterday
#382 [09:59] <Frekus> The server you are describing is an official server. Basically you can only join with premium minecraft. So it suggests that your son indeed doesnt make ALTS because he'd need to pay for the other accounts.
#383 [09:59] <Nate7> This isn't the place to dispute a minecraft ban. Servers are hosted by independent companies. I would personally go to Hypixel to have them unbanned
#384 [09:59] <cp> Can anybody propose a reason why this is happening?
#385 [09:59] <Frekus> Please visit the page of the server
#386 [09:59] <Frekus> https://support.hypixel.net/
#387 [10:00] * TheSilentLink [~TheSilent@2a00:23c5:c184:4000:a602:5094:f13f:71d4] has joined #minecrafthelp
#388 [10:00] <Frekus> They have their own support and will resolve the issue directly
#389 [10:00] <Nate7> Servers will usually ban for hacking or fowl language
#390 [10:01] <Frekus> He said "too many ALTS
#391 [10:01] <Frekus> Which is strange so I'd contact them about it
#392 [10:02] <Nate7> yes
#393 [10:02] <Frekus> Anyway. I would like to know if there is any knowledge on how to resolve this error message: Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host
#394 [10:03] <Frekus> I've been searching the whole internet so far and wasnt able to find any fix.
#395 [10:03] * PabloAA [webchat@2.152.129.28.dyn.user.ono.com] has quit. (Quit: webchat.esper.net)
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#398 [10:08] * Zarfox73 [webchat@176-168-125-138.abo.bbox.fr] has joined #minecrafthelp
#399 [10:08] <Zarfox73> bonjour
#400 [10:08] * Magic_Tim [webchat@pD9FBC5B9.dip0.t-ipconnect.de] has joined #minecrafthelp
#401 [10:08] <Magic_Tim> Hi können sie mir helfen
#402 [10:08] <Zarfox73> french
#403 [10:08] <Nate7> Hey, so I was given the login information to an account a few weeks back however the information has failed to work. I emailed the customer service for help a while back but I haven't heard any response. The other user believes the account has been locked? I have the transaction id and everything
#404 [10:08] <Magic_Tim> no german
#405 [10:08] <Zarfox73> french sory
#406 [10:09] <Magic_Tim> kannst du mir helfen
#407 [10:09] <Magic_Tim> ich kann auf keinen Server joinen
#408 [10:09] * Zarfox73 [webchat@176-168-125-138.abo.bbox.fr] has quit. (Client Quit)
#409 [10:09] <veysey93> do we know how long it takes the customer service to reply? if its going to be months then ill just buy the game again but have already waited a few weeks
#410 [10:09] <Nate7> same
#411 [10:10] * Magic_Tim [webchat@pD9FBC5B9.dip0.t-ipconnect.de] has quit. (Client Quit)
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#414 [10:11] <Matu42> I get kicked from realms with the error message: an existing connection was forcibly closed by the remote host. I can connect fine to any server but not to realms. For some reason I decided today to download a Skyblock map and try to play on that and it works. I don't get kicked. I tried minigames and those also work. I only get kicked if I try to
#415 [10:11] <Matu42> play on a regular survival world. My friend can play on the same realm with no issues, I made sure my Windows firewall isn't blocking java, and my router firewall isn't blocking any connection.
#416 [10:12] <Matu42> Any ideas on what could be causing the problem?
#417 [10:12] <Frekus> I am having the same problem, wonder how they will resolve your problem.
#418 [10:13] <Matu42> I was thinking it has to be a problem on their end because I can play minigames and skyblock and anything that only has a small world.
#419 [10:13] <Matu42> But my friend can play on a regular survival world without problems
#420 [10:13] * nasily_sa [webchat@vc-gp-n-105-246-9-112.umts.vodacom.co.za] has joined #minecrafthelp
#421 [10:13] <Matu42> So Idk
#422 [10:14] <Matu42> Sad I gotta wait over a month for a reply from their support though. My trial will be over by that time
#423 [10:15] * cp [webchat@76-206-47-223.lightspeed.livnmi.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#424 [10:19] <nasily_sa> Hi, I have just downloaded minecraft java edition for PC. Download went fine and installation as well, but when I run the file I get an error message "Couldm't load launcher core from C:\....\launcher.dll: LoadErrorNotPresent". If I click okay I get a new message saying "Unable to start the Minecraft Runtime Environment. This is most likely caused
#425 [10:19] <nasily_sa> by a corruption. Please try and reinstall Minecraft". Have tried uninstalling and reinstalling and same issue persists.
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#427 [10:23] * Matu42 [webchat@BC240796.catv.pool.telekom.hu] has quit. (Quit: webchat.esper.net)
#428 [10:23] * Matu42 [webchat@BC240796.catv.pool.telekom.hu] has joined #minecrafthelp
#429 [10:26] * asdf [~asdf@67.142.112.34] has quit. (Remote host closed the connection)
#430 [10:26] * KaiDaa [webchat@node-3lq.pool-118-172.dynamic.totinternet.net] has joined #minecrafthelp
#431 [10:27] <KaiDaa> I can't press the log in button in Minecraft.net
#432 [10:27] <KaiDaa> and I can't log in in Minecraft Launcher.
#433 [10:28] <KaiDaa> hello?
#434 [10:30] * anemico [webchat@host48-187-dynamic.35-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#435 [10:30] <anemico> hi
#436 [10:30] <KaiDaa> hello
#437 [10:30] <KaiDaa> can you help me
#438 [10:30] <KaiDaa> ?
#439 [10:30] <anemico> im here to ask for help
#440 [10:30] <anemico> lol
#441 [10:31] <KaiDaa> me too LOL
#442 [10:31] <anemico> mojang is fucked up
#443 [10:31] <Absol> anemico: Please keep it civil
#444 [10:31] <anemico> look
#445 [10:31] <anemico> shit
#446 [10:31] * Absol kicked anemico from #minecrafthelp (Reason: nemico :Keep it civilized, you are just a human being)
#447 [10:32] <KaiDaa> I can't press the log in button in Minecraft.net and I can't log in in Minecraft Launcher.
#448 [10:32] * anemico7 [webchat@host48-187-dynamic.35-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#449 [10:33] <nasily_sa> is there anyone that can assist my request as noted just over 10min back. If not how do I manage a refund for the purchase as the product wont run
#450 [10:34] * tumbleweed [~bildramer@athedsl-361688.home.otenet.gr] has joined #minecrafthelp
#451 [10:34] <KaiDaa> I waiting so long
#452 [10:36] * bildramer [~bildramer@athedsl-361688.home.otenet.gr] has quit. (Ping timeout: 206 seconds)
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#457 [10:42] <Urbanlegend1991> Hi, Just a query, I originally got my minecraft account from a gift code in 2010 and never set an account with an email, Im now trying to join friends on a Minecraft Realms but it is asking me to update my account, I cannot do so with out an email address, Is there any possible work around to this?
#458 [10:42] <GreyVulpine> Urbanlegend1991 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#459 [10:44] * veysey93 [webchat@cpc118056-lewi21-2-0-cust654.2-4.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#460 [10:45] * bildramer [~bildramer@athedsl-361688.home.otenet.gr] has joined #minecrafthelp
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#462 [10:49] * K0m3ga2004 [webchat@6.41.79.83.dynamic.wline.res.cust.swisscom.ch] has joined #minecrafthelp
#463 [10:50] <K0m3ga2004> hello
#464 [10:50] <K0m3ga2004> speak german
#465 [10:50] * bryce [webchat@h75-100-71-10.burkwi.dedicated.static.tds.net] has joined #minecrafthelp
#466 [10:50] <bryce> Hello
#467 [10:50] <K0m3ga2004> i have a problem
#468 [10:51] <bryce> me
#469 [10:51] <bryce> too
#470 [10:51] <K0m3ga2004> aha
#471 [10:51] * mcdad [webchat@rrcs-67-53-145-194.west.biz.rr.com] has joined #minecrafthelp
#472 [10:51] * bryce [webchat@h75-100-71-10.burkwi.dedicated.static.tds.net] has quit. (Client Quit)
#473 [10:51] <K0m3ga2004> help me
#474 [10:51] <K0m3ga2004> pls
#475 [10:52] * DemonicDrake [webchat@90.248.203.237] has joined #minecrafthelp
#476 [10:53] <K0m3ga2004> can you speak german
#477 [10:53] <DemonicDrake> me?
#478 [10:53] <mcdad> I'm setting up an account on minecraft.net and am not receive the verify email. I put in a support request and received a case # about a week ago but haven't heard anything yet. Is there a way to get follow up on this case?
#479 [10:53] <K0m3ga2004> ich habe ein problem
#480 [10:54] * K0m3ga2004 [webchat@6.41.79.83.dynamic.wline.res.cust.swisscom.ch] has quit. (Client Quit)
#481 [10:54] <mcdad> There was a link in the case email to "When will I hear back?" that goes to a page saying they are working on July 4th but I wasn't sure if that was accurate since that would mean they are 2 months behind on cases.
#482 [10:55] <GreyVulpine> It is indeed accurate
#483 [10:55] * Alex2 [webchat@fey75-1-78-193-218-127.fbxo.proxad.net] has joined #minecrafthelp
#484 [10:55] <Alex2> Hello
#485 [10:55] <mcdad> ouch
#486 [10:56] * Alex2 [webchat@fey75-1-78-193-218-127.fbxo.proxad.net] has quit. (Client Quit)
#487 [10:56] <mcdad> GreyVulpine, is there any way to get something looked into quicker? Waiting 2 months for something that might be basic seems unrealistic.
#488 [10:57] * The3EyedGamer [webchat@d28-23-2-51.dim.wideopenwest.com] has joined #minecrafthelp
#489 [10:57] <GreyVulpine> Unfortunately not.
#490 [10:57] <The3EyedGamer> Hi
#491 [10:57] <The3EyedGamer> Can someone help me?
#492 [10:57] <mcdad> ok, thanks for the info.
#493 [10:58] <The3EyedGamer> Can someone help me with my account issue?
#494 [10:58] <GreyVulpine> We don't do account support here. You'll need to send in a support ticket through the website for that
#495 [10:58] <GreyVulpine> The3EyedGamer - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#496 [10:59] <The3EyedGamer> ok, so you cant help me with changing the questions?
#497 [10:59] <GreyVulpine> Nope.
#498 [10:59] <The3EyedGamer> ok. so should i wait for the response?
#499 [10:59] <The3EyedGamer> because i already emaild support
#500 [10:59] <The3EyedGamer> they told me to go here
#501 [11:00] <GreyVulpine> Yeah, we can't help you with changing your account questions
#502 [11:00] <The3EyedGamer> Ok. Thanks for your time
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#505 [11:02] * om [webchat@static.141.226.218.59.ccc.net.il] has joined #minecrafthelp
#506 [11:02] <om> hello
#507 [11:04] * om [webchat@static.141.226.218.59.ccc.net.il] has quit. (Client Quit)
#508 [11:09] * duvetic [webchat@c-24-11-130-124.hsd1.sc.comcast.net] has joined #minecrafthelp
#509 [11:10] <duvetic> hi,, for some reason there's an error when i buy mc,, but it shows on my credit card app that the transaction has been completed & i bought mc ?
#510 [11:12] * duvetic [webchat@c-24-11-130-124.hsd1.sc.comcast.net] has quit. (Client Quit)
#511 [11:16] * Torch [webchat@lnsm4-toronto11-142-116-128-66.internet.virginmobile.ca] has joined #minecrafthelp
#512 [11:18] <Torch> i Bought minecraft java edition but not knowing that there is a separate windows 10 edition as well. Do i have to pay for both separately or can i request a refund for the java edition in order to pay for the windows 10 edition?
#513 [11:18] * Probi [webchat@195.143.broadband4.iol.cz] has joined #minecrafthelp
#514 [11:18] <Probi> Hi
#515 [11:19] <Torch> hello
#516 [11:19] <Probi> I want to ask because I have problems with the minecraft site. 3 days ago I registered and I normally received a verification code that I confirmed and if I want to verify I will enter the email and password well click on login and log in to sign up to grant the gray color next to it is green again.
#517 [11:19] <GreyVulpine> Torch - https://help.mojang.com/customer/en/portal/articles/2064007-minecraft-for-windows-10?b_id=5408
#518 [11:19] <GreyVulpine> Probi - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#519 [11:20] <Probi> I send this how i wait to email?
#520 [11:20] <GreyVulpine> Probi - https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#521 [11:21] * iiiCry [webchat@2.26.217.157] has joined #minecrafthelp
#522 [11:22] <Torch> Can i request a refund for minecraft java edition?
#523 [11:22] * iiiCry [webchat@2.26.217.157] has quit. (Client Quit)
#524 [11:23] * veysey93 [webchat@cpc118056-lewi21-2-0-cust654.2-4.cable.virginm.net] has joined #minecrafthelp
#525 [11:23] <veysey93> I used to play minecraft several years ago. I paid for the game at that time, of note I played it on a windows PC. I want to get back into it, however when i tried to sign into the account now it talks about migrating previous minecraft.net account. I try and do that however and it gives me an error saying already migrated. Any way I can recover th
#526 [11:23] <veysey93> is account so i dont have to pay for the game again
#527 [11:23] <Probi> I haven't bought it yet but I want but I can't make an announcement
#528 [11:27] * Torch [webchat@lnsm4-toronto11-142-116-128-66.internet.virginmobile.ca] has quit. (Quit: webchat.esper.net)
#529 [11:28] * nayne [webchat@cpe-184-56-87-213.neo.res.rr.com] has joined #minecrafthelp
#530 [11:28] <nayne> im asking if i can refund mincraft
#531 [11:31] * ThirstyMudkip [webchat@77.111.247.11] has joined #minecrafthelp
#532 [11:31] <ThirstyMudkip> Hi, I have this problem with my account. Basically it just says my username/password is wrong
#533 [11:32] <ThirstyMudkip> Do u have any idea on how can I solve that?
#534 [11:32] <ThirstyMudkip> On the website the account works, but it doesn't on the game launcher
#535 [11:37] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
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#538 [11:41] <nasily_sa> you wont find any answers here. just google
#539 [11:42] * nasily_sa [webchat@vc-gp-n-105-246-9-112.umts.vodacom.co.za] has quit. (Quit: webchat.esper.net)
#540 [11:46] * Duke [webchat@host50-150-dynamic.16-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#541 [11:46] <Duke> I am not receiving the password recovery email
#542 [11:47] <Duke> for this mail Kanad3@hotmail.com
#543 [12:03] * nayne [webchat@cpe-184-56-87-213.neo.res.rr.com] has quit. (Quit: webchat.esper.net)
#544 [12:10] * fum_koba [webchat@KD106181127235.au-net.ne.jp] has joined #minecrafthelp
#545 [12:12] <fum_koba> After purchasing JAVA version of minecraft, I tried to install Windows 10 version, but after updating to Windows 10 because my PC OS was Windows 8, I tried to install Mincrate Windows 10 version again, but the code was already in use Is displayed and installation is not possible.
#546 [12:13] * FireBlazor [webchat@c-73-108-227-2.hsd1.tn.comcast.net] has joined #minecrafthelp
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#548 [12:14] <fum_koba> How should I do to start mincraft windows 10 version ?
#549 [12:21] * fum_koba [webchat@KD106181127235.au-net.ne.jp] has quit. (Quit: webchat.esper.net)
#550 [12:22] * koba [webchat@KD106181127235.au-net.ne.jp] has joined #minecrafthelp
#551 [12:24] <koba> After purchasing JAVA version of minecraft, I tried to install Windows 10 version, the installing was faulted because my PC OS was Windows 8.
#552 [12:24] <koba> after that, I updated my OS to windows 10 from windows 8.
#553 [12:24] <koba> I then tried to install Mincrate Windows 10 version into my PC of windows 10 again, but the code was already in use Is displayed and installation is not possible.
#554 [12:24] <koba> What should I do next to install windows 10 version ?
#555 [12:24] * Absol kicked koba from #minecrafthelp (Reason: oba :Stop spamming)
#556 [12:28] * g3 [webchat@168.69.134.243] has joined #minecrafthelp
#557 [12:28] <g3> minecraft won't launch
#558 [12:28] * Turat [webchat@5.156.74.243] has joined #minecrafthelp
#559 [12:29] * g3 [webchat@168.69.134.243] has quit. (Client Quit)
#560 [12:29] <Turat> Hello, not really sure if this is the correct place for this, but I just wanted to ask, when you purchase the game from the minecraft website, did anyone also not receive any verification or OTP for it? They just straight deducted the amount from your account? Kind of scared by that...
#561 [12:32] * kk [webchat@KD106181127235.au-net.ne.jp] has joined #minecrafthelp
#562 [12:32] <kk> What should I do next to install windows 10 version ?
#563 [12:33] <kk> I can not use the code.
#564 [12:34] <kk> Could you help this issue ?
#565 [12:40] * SalvationOfSand [webchat@c-107-4-53-2.hsd1.mi.comcast.net] has joined #minecrafthelp
#566 [12:40] <SalvationOfSand> can i speak with a real person
#567 [12:40] <SalvationOfSand> can i change my email
#568 [12:43] <Turat> Hello, not really sure if this is the correct place for this, but I just wanted to ask, when you purchased the game from the Minecraft website, did anyone also not receive any verification or OTP for it? They just straight deducted the amount from your account? Kind of scared by that...
#569 [12:46] * Frekus [webchat@91.245.11.2] has quit. (Quit: webchat.esper.net)
#570 [12:46] * _Marijn_ [webchat@ip56529309.adsl-surfen.hetnet.nl] has joined #minecrafthelp
#571 [12:47] <_Marijn_> Hi I Need Help With Something
#572 [12:48] <_Marijn_> Why does minecraft 1.14.4 crash and other modes i really want to play minecraft and it's the same with 1.8 BatMod And normal 1.8 they will only crash with friendly regrets _Marijn_
#573 [12:49] <_Marijn_> hello?
#574 [12:50] * _Marijn_ [webchat@ip56529309.adsl-surfen.hetnet.nl] has quit. (Client Quit)
#575 [12:51] <kk> Hi
#576 [12:52] <kk> I hope to play both Mincraft Java version and Minecraft windows 10 version.
#577 [12:53] * Vic9 [webchat@64.66.207.13] has joined #minecrafthelp
#578 [12:54] <Vic9> hey
#579 [12:54] <kk> help me
#580 [12:54] <Vic9> yeah i need help too
#581 [12:54] <kk> Hello
#582 [12:54] <Vic9> hi
#583 [12:55] <Vic9> i cannot log in
#584 [12:55] <Vic9> to the website and the launcher
#585 [12:55] <Vic9> i can login into the website on my xbox
#586 [12:55] <Vic9> but not on this computer
#587 [12:56] <Vic9> and, i try to login into the launcher yet it does not work
#588 [12:56] <Vic9> it tells me "Invalid email or password
#589 [12:56] <Vic9> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise, use your username."
#590 [12:56] <Vic9> but i know i have everything right
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#592 [12:58] * kk [webchat@KD106181127235.au-net.ne.jp] has quit. (Quit: webchat.esper.net)
#593 [13:00] * Eleomar_games25 [webchat@45.28.189.179.mottanet.net.br] has joined #minecrafthelp
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#595 [13:06] * JybearXXL [webchat@ip-104.net-81-220-150.rev.numericable.fr] has joined #minecrafthelp
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#598 [13:07] <Vic9> hey
#599 [13:07] <JybearXXL> Hello, i have a problem with my security questions. A long time i didn't played Minecraft and impossible to me to remember the answers. The e-mail used on the account is outdated too so i can't recover any transaction ID or something else. How i can find them ?
#600 [13:07] * jack [webchat@99-36-240-248.lightspeed.brhmmi.sbcglobal.net] has joined #minecrafthelp
#601 [13:08] <Hasan> hi i have a problem in account activation they don't send me activation email
#602 [13:08] <Amber2> I am attempting to add Minecraft to my Mac laptop. I went to purchase the java script that needed to download. They sent me a parent confirmation email with a link to click and follow. I click on the link and it leads me back to the Minecraft page with no download or instructions information. I have attempted this several times.
#603 [13:09] <Guest81519> my minecraft launcher works and loads in but when i click the play button it does not access the Monjag screen and just crashes back to the launcher
#604 [13:09] * Daki_Nis [webchat@gpon-176-67-218-177.exe-net.net] has joined #minecrafthelp
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#606 [13:09] * jeff [webchat@70-59-2-176.hlrn.qwest.net] has joined #minecrafthelp
#607 [13:10] <jeff> my game wont launch
#608 [13:10] <Daki_Nis> I am having a problem with buying Minecraft. It seems like my zip code is unavailable please help.
#609 [13:11] <JybearXXL> Hello, i have a problem with my security questions. A long time i didn't played Minecraft and impossible to me to remember the answers. The e-mail used on the account is outdated too so i can't recover any transaction ID or something else. How i can find them ?
#610 [13:13] * jeff [webchat@70-59-2-176.hlrn.qwest.net] has quit. (Client Quit)
#611 [13:15] * Guilleremus610 [webchat@42.red-81-38-151.dynamicip.rima-tde.net] has joined #minecrafthelp
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#613 [13:16] <Guilleremus610> I can´t enter in minecraft version 1.14.4
#614 [13:16] * Dillon [webchat@adsl-178-78-89-176.karoo.kcom.com] has joined #minecrafthelp
#615 [13:17] * Dillon [webchat@adsl-178-78-89-176.karoo.kcom.com] has quit. (Client Quit)
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#617 [13:22] * HannaB [webchat@81-234-43-37-no61.tbcn.telia.com] has joined #minecrafthelp
#618 [13:23] <HannaB> Hello! Im unable to "login" at all in minecraft with my microsoft account. It just says that its unable to login "for some reason". My Microsoft account is online and logged into.
#619 [13:27] <Turat> Hello, not really sure if this is the correct place for this, but I just wanted to ask, when you purchase the game from the minecraft website, did anyone also not receive any verification or OTP for it? They just straight deducted the amount from your account? Kind of scared by that...
#620 [13:31] * Knocz [webchat@pc-155-6-156-186.cm.vtr.net] has joined #minecrafthelp
#621 [13:32] <Knocz> hola
#622 [13:32] <Knocz> necesito una ayuda con mi correo de gmail que se me olvido la contraseña y no puedo cambialo
#623 [13:32] <Knocz> ??
#624 [13:33] * Hello [webchat@p54ACB0A1.dip0.t-ipconnect.de] has joined #minecrafthelp
#625 [13:33] <Knocz> HELP
#626 [13:33] <Hello> Hello I have a problem with my Minecraaft account
#627 [13:34] <Hello> HELP
#628 [13:34] <JybearXXL> Hello, i have a problem with my security questions. A long time i didn't played Minecraft and impossible to me to remember the answers. The e-mail used on the account is outdated too so i can't recover any transaction ID or something else. How i can find them ?
#629 [13:35] * Hello [webchat@p54ACB0A1.dip0.t-ipconnect.de] has quit. (Client Quit)
#630 [13:35] <Knocz> I need help with my gmail that I forgot my password and I can't change it
#631 [13:35] * BASTI [webchat@p54ACB0A1.dip0.t-ipconnect.de] has joined #minecrafthelp
#632 [13:36] <BASTI> Hello I need help
#633 [13:36] <BASTI> Hello I need help
#634 [13:36] * BASTI [webchat@p54ACB0A1.dip0.t-ipconnect.de] has left #minecrafthelp
#635 [13:39] * yowazakare [webchat@178-116-1-182.access.telenet.be] has joined #minecrafthelp
#636 [13:40] <yowazakare> hello,
#637 [13:41] <yowazakare> It has been a long time (a few years) since i played minecraft, but I still know my log in information. However, when I try to play, I can see the world for 1 second and then the game crashes
#638 [13:41] <yowazakare> Can anyone help me with this issue?
#639 [13:42] * Thom_as_ [webchat@arennes-658-1-128-80.w90-32.abo.wanadoo.fr] has joined #minecrafthelp
#640 [13:42] <Thom_as_> Salut
#641 [13:42] <Thom_as_> Français ou Anglais
#642 [13:45] <JybearXXL> Hello, i have a problem with my security questions. A long time i didn't played Minecraft and impossible to me to remember the answers. The e-mail used on the account is outdated too so i can't recover any transaction ID or something else. How i can find them ?
#643 [13:45] <Thom_as_> HELPPPPP ME
#644 [13:48] * kareem [webchat@51-171-199-200-dynamic.agg2.bdt.bdt-fng.eircom.net] has joined #minecrafthelp
#645 [13:48] <kareem> hello
#646 [13:48] <kareem> i have an issue about java.io.IOException: An existing connection was forcibly closed by the remote host
#647 [13:50] * kareem [webchat@51-171-199-200-dynamic.agg2.bdt.bdt-fng.eircom.net] has quit. (Client Quit)
#648 [13:52] <JybearXXL> Hello, i have a problem with my security questions. A long time i didn't played Minecraft and impossible to me to remember the answers. The e-mail used on the account is outdated too so i can't recover any transaction ID or something else. How i can find them ?
#649 [13:59] * Turat [webchat@5.156.74.243] has quit. (Quit: webchat.esper.net)
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#654 [14:10] * yowazakare [webchat@178-116-1-182.access.telenet.be] has quit. (Quit: webchat.esper.net)
#655 [14:11] <JybearXXL> is this thing dead?
#656 [14:22] * ACD [webchat@173-30-212-72.client.mchsi.com] has joined #minecrafthelp
#657 [14:24] <ACD> Hello, I was wondering if someone can help me. Whenever I boot up my Minecraft launcher and press play the game will not launch. The loading bar will get to about 25% of the way there then it will abruptly crash. It does not give me an error log or anything of the sort. Simply loads the dies.
#658 [14:28] * Ruth [webchat@73.110.34.43] has joined #minecrafthelp
#659 [14:29] <Ruth> My kids have Amazon Fire Tablet 8HD 7th Generation and the minecraft on their tablets is no longer working, Can anyone offer advice?
#660 [14:29] <Ruth> #minecrafthelp My kids have Amazon Fire Tablet 8HD 7th Generation and the minecraft on their tablets is no longer working, Can anyone offer advice?
#661 [14:30] * Druzy [webchat@ool-4a58ef1a.dyn.optonline.net] has joined #minecrafthelp
#662 [14:30] <Ruth> <> #minecrafthelp My kids have Amazon Fire Tablet 8HD 7th Generation and the minecraft on their tablets is no longer working, Can anyone offer advice?
#663 [14:30] <Ruth> #minecrafthelp My kids have Amazon Fire Tablet 8HD 7th Generation and the minecraft on their tablets is no longer working, Can anyone offer advice?
#664 [14:31] <ACD> Hello, I was wondering if someone can help me. Whenever I boot up my Minecraft launcher and press play the game will not launch. The loading bar will get to about 25% of the way there then it will abruptly crash. It does not give me an error log or anything of the sort. Simply loads the dies.
#665 [14:32] <Druzy> Looking for some help...my account is tied to an old email that was closed.....I dont know all three security questions ---to reset them they send an email to that closed email? Its saying its the 1st time logging in from this device....which its not.....
#666 [14:35] <Ruth> #minecrafthelp My kids have Amazon Fire Tablet 8HD 7th Generation and the minecraft on their tablets is no longer working, Can anyone offer advice?
#667 [14:37] * tapza [webchat@82-203-174-84.bb.dnainternet.fi] has joined #minecrafthelp
#668 [14:37] <tapza> hjälp
#669 [14:38] <tapza> hjälp min mine no work D:
#670 [14:38] * yowarrell [webchat@host86-173-217-109.range86-173.btcentralplus.com] has joined #minecrafthelp
#671 [14:38] * dhiemersonoli44 [webchat@200.6.136.5.toppnetdns.com.br] has joined #minecrafthelp
#672 [14:38] <JybearXXL> Hello, i have a problem with my security questions. A long time i didn't played Minecraft and impossible to me to remember the answers. The e-mail used on the account is outdated too so i can't recover any transaction ID or something else. How i can find them ?
#673 [14:38] <JybearXXL> Hello, i have a problem with my security questions. A long time i didn't played Minecraft and impossible to me to remember the answers. The e-mail used on the account is outdated too so i can't recover any transaction ID or something else. How i can find them ?
#674 [14:39] * _souja_ [webchat@212.74.203.31] has joined #minecrafthelp
#675 [14:39] * Ruth [webchat@73.110.34.43] has quit. (Quit: webchat.esper.net)
#676 [14:40] <yowarrell> hello. we have just purchased a java version on the Minecraft website as it did not give us the choice to buy a bedrock version - so ignrant of us that we had to buy that on the Microsoft website.
#677 [14:40] <dhiemersonoli44> dhiemersonoli44
#678 [14:40] <_souja_> Hello, I'd like to make a refund because of over heating of my Macbook Air 17, how can I do this?
#679 [14:40] <yowarrell> is there any way that we could convert?
#680 [14:41] <dhiemersonoli44> não consigo entrar no mine com minha conta
#681 [14:41] <dhiemersonoli44> so da errado
#682 [14:44] * herobosta [webchat@b1b4ffda.virtua.com.br] has joined #minecrafthelp
#683 [14:44] <herobosta> hello!I was not logged in for a long time and I think my email was hacked
#684 [14:45] * dhiemersonoli44 [webchat@200.6.136.5.toppnetdns.com.br] has quit. (Quit: webchat.esper.net)
#685 [14:45] <herobosta> I lost full access to my account. now I only have one email with a password recovery of 2017
#686 [14:46] * Vic9 [webchat@64.66.207.13] has quit. (Quit: webchat.esper.net)
#687 [14:46] <JybearXXL> GameJolt: https://gamejolt.com/games/tpm-football/269402
#688 [14:46] <JybearXXL> Discord: https://discord.gg/aFnd4bx
#689 [14:48] <JybearXXL> football game
#690 [14:48] <JybearXXL> cool
#691 [14:49] <JybearXXL> https://www.youtube.com/watch?v=WX7wMaJAD8o
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#693 [14:56] * JybearXXL [webchat@ip-104.net-81-220-150.rev.numericable.fr] has quit. (Quit: webchat.esper.net)
#694 [15:00] * Gacha_AydenPlayz [webchat@dsl-50-5-136-84.fuse.net] has joined #minecrafthelp
#695 [15:00] <Gacha_AydenPlayz> hello
#696 [15:00] <Gacha_AydenPlayz> can anybody help me
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#698 [15:02] * bob [webchat@host109-153-136-42.range109-153.btcentralplus.com] has joined #minecrafthelp
#699 [15:04] <bob> well i have used a code on your website and its told me to download the game so i have but some of the java files havnt come though with the game is there any chance you could send me files though email so i can download them please thanks
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#703 [15:11] <Beazey> Just downloaded Minecraft for my Mac. Launcher gives me nothing but a blank gray screen.
#704 [15:12] * spacekitten [webchat@cpc86815-seve27-2-0-cust328.13-3.cable.virginm.net] has joined #minecrafthelp
#705 [15:12] <spacekitten> hello
#706 [15:12] <Beazey> Any thoughts?
#707 [15:12] <spacekitten> I keep on crashing
#708 [15:12] <spacekitten> when I start the game
#709 [15:14] <spacekitten> and I cannot check the crash log
#710 [15:18] <Beazey> I don't think there is anyone in support on this site. How the hell does a $2.5 Billion company rely on volunteers and students for tech support. They claim on the site that they are working on requests from July 4th!! Two months to respond to an issue? Also, "Please be patient when waiting for a response. Many of the helpers in the help chat a
#711 [15:18] <Beazey> re helping in their free time at school or work, and often get called away." Is this a joke? If that is what $2.5 billion buys these days, we're in deep trouble...
#712 [15:19] * InfernalHeir [webchat@24-183-66-5.dhcp.eucl.wi.charter.com] has joined #minecrafthelp
#713 [15:19] <InfernalHeir> my skins folder is missing and nothing i do can fix the problme
#714 [15:20] * InfernalHeir [webchat@24-183-66-5.dhcp.eucl.wi.charter.com] has quit. (Client Quit)
#715 [15:21] <spacekitten> create a new folder in the same directory
#716 [15:21] <spacekitten> duh
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#718 [15:24] * yowazakare [webchat@178-116-1-182.access.telenet.be] has joined #minecrafthelp
#719 [15:24] <yowazakare> Hello, It has been a long time (a few years) since i played minecraft, but I still know my log in information. However, when I try to play, I can see the world for 1 second and then the game crashes. Can anyone help me?
#720 [15:25] * JybearXXL [webchat@ip-104.net-81-220-150.rev.numericable.fr] has joined #minecrafthelp
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#722 [15:31] <JybearXXL> help
#723 [15:31] <JybearXXL> pleaseee
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#726 [15:38] * AuroraBox [webchat@c-73-164-126-118.hsd1.mn.comcast.net] has joined #minecrafthelp
#727 [15:45] <AuroraBox> Hello! I need help knowing how I'm able to change my Minecraft username. I've been looking at my account pages on both Mojang.com and Minecraft.net, but I'm unable to find an option to change my username. It only lets me change my Email and Password.
#728 [15:45] * Atro911 [webchat@ADSL-46.244.93.4.mada.ps] has joined #minecrafthelp
#729 [15:45] <Atro911> hi
#730 [15:46] <Atro911> can i get the fix of this crash
#731 [15:46] <Atro911> Surprise! Haha. Well, this is awkward.
#732 [15:48] * Druzy [webchat@ool-4a58ef1a.dyn.optonline.net] has joined #minecrafthelp
#733 [15:48] * Atro911 [webchat@ADSL-46.244.93.4.mada.ps] has quit. (Client Quit)
#734 [15:53] <Druzy> need update my account to a new email.....without being able to signin
#735 [15:53] <JybearXXL> me too
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#737 [15:54] * bob [webchat@host109-153-136-42.range109-153.btcentralplus.com] has quit. (Quit: webchat.esper.net)
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#740 [15:58] * ACD [webchat@173-30-212-72.client.mchsi.com] has quit. (Quit: webchat.esper.net)
#741 [15:59] <Bomby> game keeps crashing with exit code 1 and cant seem to get the game to work at all because it keeps crashing
#742 [15:59] * Dikidorus007 [webchat@d54C491C6.access.telenet.be] has joined #minecrafthelp
#743 [16:01] * Attackgamer1 [webchat@ip-178-202-194-114.hsi09.unitymediagroup.de] has joined #minecrafthelp
#744 [16:02] <Attackgamer1> So I want to log in to my minecraft account and he does not accept my pasword but I also have no access to my old email address
#745 [16:03] <Attackgamer1> please help me
#746 [16:04] <Dikidorus007> Hi, when i want to launch minecraft i get these 2 errors, (1) "couldn't load launcher core from D:\Minecraft\game\launcher.dll:LoadErrorNotPresent" (2)"Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft" i tried reinstalling it but that didn't work, also tried deleting .m
#747 [16:04] <Dikidorus007> inecraft folder in appdata but no luck on that either :(
#748 [16:04] * RealFloyx [webchat@ip5f5acf7d.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#749 [16:04] <RealFloyx> Hello
#750 [16:05] <Attackgamer1> der launcher startet soweit normal bis zur anmeldung
#751 [16:05] * Xanblocks [webchat@75-139-154-57.dhcp.gwnt.ga.charter.com] has joined #minecrafthelp
#752 [16:05] <Attackgamer1> So I want to log in to my minecraft account and he does not accept my pasword but I also have no access to my old email address
#753 [16:05] <RealFloyx> Ja
#754 [16:05] <Xanblocks> Invalid login since i purchased my account 2 days ago im getting pissed now.
#755 [16:05] <Absol> Xanblocks: Please keep it civil
#756 [16:05] <Xanblocks> I have done everything i can
#757 [16:06] <Xanblocks> reset password 3+ times
#758 [16:06] <Xanblocks> contacted mojang support through twitter
#759 [16:06] <Attackgamer1> i cant reset my pasword
#760 [16:06] <Xanblocks> followed their directions
#761 [16:06] <Xanblocks> everything
#762 [16:06] <Xanblocks> i havent been able to sign into my game once
#763 [16:06] <Xanblocks> ONCE
#764 [16:07] * RealFloyx [webchat@ip5f5acf7d.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#765 [16:08] * ryuiori [webchat@70-143-123-237.lightspeed.okcbok.sbcglobal.net] has joined #minecrafthelp
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#768 [16:10] <ryuiori> I'm having problem switching email address, it literally denies me for no reason whenever I can switch it now.
#769 [16:10] * Amazikeen [webchat@200-180-189-85.paemt705.dsl.brasiltelecom.net.br] has joined #minecrafthelp
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#773 [16:12] <Xanblocks> im super pissed
#774 [16:12] * Absol kicked Xanblocks from #minecrafthelp (Reason: anblocks :Keep it civilized, you are just a human being)
#775 [16:12] * Creater12 [webchat@ool-18b8985c.dyn.optonline.net] has joined #minecrafthelp
#776 [16:13] <Creater12> Hi I need help recovering my old minecraft acc because i dont remember what email is linked with it and i cant migrate with just the username
#777 [16:15] * Amazikeen [webchat@200-180-189-85.paemt705.dsl.brasiltelecom.net.br] has joined #minecrafthelp
#778 [16:15] * thedrunkard [webchat@104-183-117-192.lightspeed.dybhfl.sbcglobal.net] has joined #minecrafthelp
#779 [16:15] <Amazikeen> How do I recover a disabled account?
#780 [16:17] * blowyranger [webchat@c-24-61-174-158.hsd1.ma.comcast.net] has joined #minecrafthelp
#781 [16:18] <blowyranger> i need help
#782 [16:19] <blowyranger> my account was made before 2012 and i have forgotten email and password
#783 [16:20] * Dikidorus007 [webchat@d54C491C6.access.telenet.be] has quit. (Quit: webchat.esper.net)
#784 [16:20] * Dikidorus007 [webchat@d54C491C6.access.telenet.be] has quit. (Quit: webchat.esper.net)
#785 [16:25] * Bomby [webchat@S01061cabc083a0c3.pp.shawcable.net] has left #minecrafthelp
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#787 [16:32] * CtrlXprt [webchat@cpe-98-5-127-213.buffalo.res.rr.com] has joined #minecrafthelp
#788 [16:33] <CtrlXprt> Hello I just purchased Minecraft java edition made the donwload and opened the application. I trie to hit play and mid way through downloading to open the gameplay it says error unable to save download. would like this resolved as soon as possible thank you
#789 [16:33] * Creater12 [webchat@ool-18b8985c.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
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#791 [16:35] * Cevularius [webchat@95.180.26.43] has joined #minecrafthelp
#792 [16:35] <Cevularius> Minecraft crashes for me as soon as i press play
#793 [16:40] * Varcheese [webchat@074-135-064-079.res.spectrum.com] has joined #minecrafthelp
#794 [16:42] <Varcheese> How do I update my launcher to get bees?
#795 [16:42] <Varcheese> Its not working for me
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#797 [16:44] * CtrlXprt [webchat@cpe-98-5-127-213.buffalo.res.rr.com] has quit. (Quit: webchat.esper.net)
#798 [16:48] * machinecreep [webchat@cpc141878-watf13-2-0-cust926.15-2.cable.virginm.net] has joined #minecrafthelp
#799 [16:48] <machinecreep> hello
#800 [16:49] <machinecreep> the email that is assosiated with my account is now longer in service
#801 [16:49] <machinecreep> o2 shut down their email service
#802 [16:51] * blowyranger [webchat@c-24-61-174-158.hsd1.ma.comcast.net] has quit. (Quit: webchat.esper.net)
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#806 [17:30] * ty [webchat@glphon2239w-grc-02-184-147-140-254.dsl.bell.ca] has joined #minecrafthelp
#807 [17:30] <ty> Hello
#808 [17:30] <ty> Anyone here
#809 [17:32] * ty [webchat@glphon2239w-grc-02-184-147-140-254.dsl.bell.ca] has quit. (Client Quit)
#810 [17:32] * Cabottt_ [webchat@glphon2239w-grc-02-184-147-140-254.dsl.bell.ca] has joined #minecrafthelp
#811 [17:33] <Cabottt_> Can anyone help me ??
#812 [17:33] <machinecreep> they dont respond
#813 [17:33] <Cabottt_> wtf
#814 [17:33] <machinecreep> yeah
#815 [17:33] <Cabottt_> will i can't cancel my order to make a new order
#816 [17:33] <machinecreep> ive been waiting here for hours
#817 [17:33] <machinecreep> i cant access account
#818 [17:33] <Cabottt_> Dam, that
#819 [17:33] <Cabottt_> crazy
#820 [17:34] <machinecreep> but they dont reaspond to email or this
#821 [17:34] <machinecreep> no help
#822 [17:34] <Cabottt_> only pc minecarft
#823 [17:34] <Cabottt_> i'm new to pc minecarft, i wanna play
#824 [17:35] <Cabottt_> like take my money lol
#825 [17:35] * Cabottt_ [webchat@glphon2239w-grc-02-184-147-140-254.dsl.bell.ca] has quit. (Client Quit)
#826 [17:36] * Cabottt_ [webchat@glphon2239w-grc-02-184-147-140-254.dsl.bell.ca] has joined #minecrafthelp
#827 [17:36] <Cabottt_> Hello
#828 [17:36] <Cabottt_> i canceled it thank god
#829 [17:38] <Cabottt_> omg, why wont it let me buy the god dam game! take my fuking money lol
#830 [17:39] * baseballs [~sid7517@2400:4153:8140:1c00:ccb7:414c:de92:8f0c] has joined #minecrafthelp
#831 [17:42] * baseballs [~sid7517@2400:4153:8140:1c00:ccb7:414c:de92:8f0c] has quit. (Remote host closed the connection)
#832 [17:42] * wkadka [webchat@pool-108-29-178-157.nycmny.fios.verizon.net] has joined #minecrafthelp
#833 [17:42] * Deylok [webchat@81.203.11.187.dyn.user.ono.com] has quit. (Quit: webchat.esper.net)
#834 [17:42] <wkadka> hi?
#835 [17:42] * machinecreep [webchat@cpc141878-watf13-2-0-cust926.15-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#836 [17:42] <Cabottt_> hi
#837 [17:43] <wkadka> someone changed my email
#838 [17:43] <wkadka> and my password what do i do
#839 [17:43] <wkadka> i dont have tid
#840 [17:43] * locke [webchat@99-100-220-98.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#841 [17:43] <Cabottt_> they dont repond
#842 [17:43] <locke> oh
#843 [17:44] * wkadka [webchat@pool-108-29-178-157.nycmny.fios.verizon.net] has quit. (Client Quit)
#844 [17:44] <Cabottt_> i have been waiting here for last half hour
#845 [17:44] <locke> Damn
#846 [17:44] <Cabottt_> wont let me buy the game
#847 [17:44] <locke> Mine wont let me download it
#848 [17:44] <Cabottt_> weird
#849 [17:44] <locke> says Unable to save download
#850 [17:45] <Cabottt_> do you have it saved into a file ?
#851 [17:45] <locke> Don't think so
#852 [17:45] <Cabottt_> try re-downloading it, if i was you
#853 [17:45] <locke> I'll try it
#854 [17:45] <Cabottt_> yeah
#855 [17:45] <Cabottt_> that's my only guess
#856 [17:46] * Vizero [webchat@unknown.pol.volia.net] has joined #minecrafthelp
#857 [17:47] * Nyfan1015 [webchat@68-205-30-147.res.bhn.net] has joined #minecrafthelp
#858 [17:47] <Vizero> Привет, я хотел бы попросить о помощи, я не могу войти в аккаунт, пишет "Ошибка! Неизвестный адрес электронной почты или пароль." Помогите если не трудно, пожалуйста.
#859 [17:48] <Cabottt_> ?
#860 [17:48] <Nyfan1015> Help, i had a Minecraft account a few years ago. I have my transaction ID but when i log in it wants me to buy it again. How do i use the transaction ID to access the game?
#861 [17:48] * JustinB [webchat@108-255-52-48.lightspeed.wepbfl.sbcglobal.net] has joined #minecrafthelp
#862 [17:48] <locke> Im жаль, что я не говорю по-русски и люди, которые управляют этим сайтом не отвечают
#863 [17:49] <JustinB> Hi, is anyone here?
#864 [17:49] <locke> yes but let me just say they don't respond
#865 [17:49] <Cabottt_> yeah^
#866 [17:49] <JustinB> Oh
#867 [17:49] <Cabottt_> i have been here for half hour now
#868 [17:49] <Nyfan1015> How long you all been waiting?
#869 [17:49] <Nyfan1015> ...... thats not depressing at all \
#870 [17:49] <Vizero> Hi, I’d like to ask for help, I can’t log into my account, it says "Error! Unknown email address or password." Help if not difficult, please.
#871 [17:49] <JustinB> Maybe you guys could help?
#872 [17:49] <JustinB> Im getting a 403 error.
#873 [17:50] <Nyfan1015> PC?
#874 [17:50] <JustinB> Yeah
#875 [17:50] <Nyfan1015> Try uninstalling and reinstalling?
#876 [17:50] <locke> My Minecraft wont download
#877 [17:50] * mekelodeon [webchat@pc-6-5-83-200.cm.vtr.net] has joined #minecrafthelp
#878 [17:50] <locke> says unable to save download
#879 [17:50] <locke> I've tried reinstalling tried disabling firewall and anti virus
#880 [17:51] <Nyfan1015> PC short on memory?
#881 [17:51] <locke> No I have 2 terabytes of memory
#882 [17:51] <Nyfan1015> hmm...
#883 [17:52] <Nyfan1015> change download location
#884 [17:52] <Cabottt_> it won't let me buy it
#885 [17:52] <Cabottt_> Absol
#886 [17:52] <Nyfan1015> Is it acting like the transaction was declined?
#887 [17:53] <Cabottt_> just says error check card info
#888 [17:53] <mekelodeon> hi i lost my account that i bought well i got hacked from my email and they changed the email were i had my mojang account to another one i got back my email and i want back my minecraft account, i did all the things i sent an email to mojang waitng for a response
#889 [17:53] <Cabottt_> i have a Debit Visa
#890 [17:53] <mekelodeon> i have the transaction id and all that stuff in my email
#891 [17:53] <locke> does it allow transactions to out of the u.s?
#892 [17:53] <Cabottt_> i live in Canada
#893 [17:53] <locke> or whatever country you reside in?
#894 [17:54] <locke> Does it allow transactions to places outside of canda?
#895 [17:54] <locke> Canada*
#896 [17:54] <Cabottt_> yea
#897 [17:54] <locke> Hm
#898 [17:54] <Nyfan1015> Curious Makelodeon, how long ago did you email them? I'm waiting for a response too.
#899 [17:54] <Nyfan1015> I have no idea on that one Cabottt
#900 [17:54] <Cabottt_> says $35.00 CAN
#901 [17:54] <mekelodeon> like twoo weeks ago
#902 [17:54] <Nyfan1015> You all know where to go to use transaction ID to recover account?
#903 [17:54] <Nyfan1015> mekelodeon... omg no....
#904 [17:54] <mekelodeon> i constantly check but it says they are still replying msgs from july 4th
#905 [17:55] <Nyfan1015> <facepalms desk>
#906 [17:55] <mekelodeon> i have the email with my transaction id
#907 [17:55] <Cabottt_> shit^
#908 [17:55] <Absol> Cabottt_: Please keep it civil
#909 [17:55] <JustinB> I forgot too mention, It also doesnt allow me to log in to the website.
#910 [17:55] <mekelodeon> i sent an email
#911 [17:55] <mekelodeon> but got no response
#912 [17:55] <Nyfan1015> me too mekelodeon but nothing tells you where to enter that is my whoooooole issue
#913 [17:56] <mekelodeon> because the guy that hacked my account and my email changed my minecraft email adress to his email adress
#914 [17:56] <mekelodeon> and i cant do anything
#915 [17:56] <JustinB> Does anyone know what a 403: Forbidden Error even means?
#916 [17:57] <locke> The 403 Forbidden Error happens when the web page (or other resource) that you’re trying to open in your web browser is a resource that you’re not allowed to access
#917 [17:57] <locke> just what google says about 403
#918 [17:57] <mekelodeon> can anyone help me¿
#919 [17:57] <JustinB> So maybe mojang ip banned me?
#920 [17:57] <Vizero> Hi, I’d like to ask for help, I can’t log into my account, it says "Error! Unknown email address or password." Help if not difficult, please.
#921 [17:58] <JustinB> Did you reset you password?
#922 [17:58] <JustinB> *your
#923 [17:59] <locke> Я считаю, что просто означает, что вы используете неправильную электронную почту и пароль
#924 [17:59] <locke> that's for vizero
#925 [17:59] <locke> I believe he speaks Russian and is using google translate
#926 [18:00] <Cabottt_> this is annoying!
#927 [18:00] <locke> Mek I don't think any of us can do anything
#928 [18:00] <Cabottt_> ikr
#929 [18:00] <Vizero> But after all minecraft.net I calmly go in, but I can not in mojang
#930 [18:01] <Nyfan1015> this is why Mojang should have cust service or just use a vendor..... this is insane...
#931 [18:02] <Cabottt_> everytime i put my card to go buy the game it says this : An error occurred while placing order, please verify credit card info and try again
#932 [18:02] <Nyfan1015> Have another card?
#933 [18:02] <Nyfan1015> Has anyone actually seen a question get answered?
#934 [18:02] <Cabottt_> no
#935 [18:02] <Cabottt_> no
#936 [18:02] <Nyfan1015> ...............
#937 [18:03] <locke> Nope
#938 [18:03] <locke> we're not volunteers
#939 [18:03] <locke> we came here to get help
#940 [18:03] <JustinB> Maybe we can help each other instead?
#941 [18:03] <Nyfan1015> they make it seem like if you have this number everything is easy...... i have the number, still nothing
#942 [18:03] <Nyfan1015> Only thing i can find online is that you need the Trans ID but not what to do with it once you have it
#943 [18:04] <Cabottt_> why would they have this! if none is here to help
#944 [18:05] <Vizero> :<
#945 [18:06] <Cabottt_> can you buy minecraft gift cards on amazon
#946 [18:06] <JustinB> Anyone here know how to fix a 403 error?
#947 [18:06] * Nickk [webchat@ip68-4-34-84.pv.oc.cox.net] has joined #minecrafthelp
#948 [18:07] <Nickk> Can someone help please? I have launched Minecraft Java Edition and it's just stuck on the Mojang loading screen. I have read of my GPU's Intel Generation. It is the third generation. Does anyone know how to not make it anything but the third or second generation. Thank you for reading.
#949 [18:07] <Nickk> Can someone help please? I have launched Minecraft Java Edition and it's just stuck on the Mojang loading screen. I have read of my GPU's Intel Generation. It is the third generation. Does anyone know how to not make it anything but the third or second generation. Thank you for reading.
#950 [18:08] * JustinB [webchat@108-255-52-48.lightspeed.wepbfl.sbcglobal.net] has left #minecrafthelp
#951 [18:09] <Nyfan1015> Nickk sorry man there is no one here answering questions
#952 [18:09] <Cabottt_> sad
#953 [18:11] * Cabottt_ [webchat@glphon2239w-grc-02-184-147-140-254.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
#954 [18:11] * Vizero [webchat@unknown.pol.volia.net] has quit. (Quit: webchat.esper.net)
#955 [18:13] <Nickk> I'm just going to wait
#956 [18:15] * dan [webchat@cpe-174-111-40-248.triad.res.rr.com] has joined #minecrafthelp
#957 [18:17] <dan> i have a question about the windows 10 version of the game, i bought minecraft before 2017, so i got a code to redeem it, but i never did and now i want to redeem it so i can play with one of my friends that have win10.
#958 [18:18] * dan [webchat@cpe-174-111-40-248.triad.res.rr.com] has quit. (Client Quit)
#959 [18:18] <Nyfan1015> there is a redeem option on the website for windows 10 \
#960 [18:24] * Nyfan1015 [webchat@68-205-30-147.res.bhn.net] has quit. (Quit: webchat.esper.net)
#961 [18:27] * SectatirGaming [webchat@c-71-201-48-143.hsd1.mi.comcast.net] has joined #minecrafthelp
#962 [18:27] <SectatirGaming> Whenever I hit "Play" through the minecraft launcher the game loads breifly then crashes and wont let me log into the game
#963 [18:48] * TheZIF [webchat@99-110-241-185.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#964 [18:48] <TheZIF> hi my launcher say offline, here the hijackthis ubunto paste: https://paste.ubuntu.com/p/vgTPCKqryJ/ thank you
#965 [18:49] * Nickk [webchat@ip68-4-34-84.pv.oc.cox.net] has joined #minecrafthelp
#966 [18:49] <Nickk> Can someone help please? I have launched Minecraft Java Edition and it's just stuck on the Mojang loading screen. I have read of my GPU's Intel Generation. It is the third generation. Does anyone know how to not make it anything but the third or second generation. Thank you for reading.
#967 [18:49] <locke> Nickk sorry to say this but we're not getting help anytime soon :P
#968 [18:50] <locke> I've been here for like 45 minutes maybe
#969 [18:51] <TheZIF> ive been trying to get a response for 2 days
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#974 [19:05] <Nickk> I've been tying the same thing since yesterday. Is there anyone that an=can help?
#975 [19:07] <AynuhL> Hey I found out my Minecraft account had been hacked. I cannot locate the Transaction ID as it has been well over 6 years since I made the purchase. What can I do to try and find the ID?
#976 [19:07] <Sudapara> Hi, my own realm kicks me from the server, with different errors every time
#977 [19:08] <Nickk> AnynuhL Have you tried changing your password on the Mojang website? It will log the hacker out into demo mode.
#978 [19:09] <Nickk> With that account download Minecraft again.
#979 [19:16] <AynuhL> I cannot access the Mojang account. It seems someone had changed the email to my account and with it took my Minecraft account.
#980 [19:25] * AynuhL [webchat@173-20-66-109.client.mchsi.com] has quit. (Quit: webchat.esper.net)
#981 [19:36] * Akanimoh [webchat@cpe-173-174-19-155.stx.res.rr.com] has joined #minecrafthelp
#982 [19:36] <Akanimoh> I can not log in
#983 [19:36] <Akanimoh> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username. That keeps popping up
#984 [19:37] <Akanimoh> I keep changing my pass and I can not log into Minecraft.net
#985 [19:38] <Akanimoh> + I can not log in
#986 [19:39] * Ayden [webchat@47-223-128-113.mtplcmta01.res.dyn.suddenlink.net] has joined #minecrafthelp
#987 [19:39] <Ayden> Hi
#988 [19:41] <Ayden> Anyone there?
#989 [19:44] * Aka [webchat@cpe-173-174-19-155.stx.res.rr.com] has joined #minecrafthelp
#990 [19:44] * Aka [webchat@cpe-173-174-19-155.stx.res.rr.com] has quit. (Client Quit)
#991 [19:44] <Ayden> can i get some help?
#992 [19:57] * PanicAtTheKylo [webchat@c-73-195-66-165.hsd1.nj.comcast.net] has joined #minecrafthelp
#993 [19:57] <PanicAtTheKylo> I have been trying to get help for a few days now I hope someone is here to help me
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#995 [20:00] * Galaxy_2Alex [~Odysseius@cpc104498-sgyl40-2-0-cust162.18-2.cable.virginm.net] has quit. (Ping timeout: 206 seconds)
#996 [20:11] * nhan14062005 [webchat@dynamic-ip-adsl.viettel.vn] has joined #minecrafthelp
#997 [20:11] <nhan14062005> hi
#998 [20:12] * Cabe [webchat@184-62-80-27.cust.exede.net] has joined #minecrafthelp
#999 [20:12] <nhan14062005> i need help
#1000 [20:12] <Cabe> i'm having issuses after a migrate
#1001 [20:14] <nhan14062005> I can't go into minecraft
#1002 [20:14] <nhan14062005> https://paste.ubuntu.com/p/bZzzRkxSt9/
#1003 [20:15] <nhan14062005> can you help me
#1004 [20:16] <nhan14062005> I beg you to help me
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#1006 [20:20] * fixx013 [webchat@pool-96-240-155-132.hrbgpa.east.verizon.net] has joined #minecrafthelp
#1007 [20:20] <fixx013> Hello?
#1008 [20:20] * joanpablo [webchat@customer-PUE-229-214.megared.net.mx] has joined #minecrafthelp
#1009 [20:20] <joanpablo> español
#1010 [20:21] * fixx013 [webchat@pool-96-240-155-132.hrbgpa.east.verizon.net] has quit. (Client Quit)
#1011 [20:21] <joanpablo> ?
#1012 [20:21] * joanpablo [webchat@customer-PUE-229-214.megared.net.mx] has quit. (Client Quit)
#1013 [20:23] * beso100 [webchat@41.69.75.165] has joined #minecrafthelp
#1014 [20:23] <beso100> hey
#1015 [20:23] <beso100> i cant login into my acc
#1016 [20:24] <beso100> it says that its is wrong but its right
#1017 [20:27] * nhan14062005 [webchat@dynamic-ip-adsl.viettel.vn] has quit. (Quit: webchat.esper.net)
#1018 [20:32] * Ramone [webchat@cpe-75-187-189-170.neo.res.rr.com] has joined #minecrafthelp
#1019 [20:32] <Ramone> Hello
#1020 [20:33] <Ramone> I need help logging in to my account can anyone help?
#1021 [20:33] * Sudapara [webchat@pc-34-136-163-190.cm.vtr.net] has quit. (Quit: webchat.esper.net)
#1022 [20:34] * Nickk [webchat@ip68-4-34-84.pv.oc.cox.net] has quit. (Quit: webchat.esper.net)
#1023 [20:34] <Ramone> Hello?
#1024 [20:35] <Ramone> HELLOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
#1025 [20:35] <Ramone> ANYONE THERE????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
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#1027 [20:39] * vivyan [webchat@99-41-226-129.lightspeed.okcbok.sbcglobal.net] has joined #minecrafthelp
#1028 [20:40] <vivyan> Hi I just downloaded Minecraft java edition on my MacBook Air and every time I push play it says its crashed
#1029 [20:41] <vivyan> or that my launcher quit unexpectedly
#1030 [20:42] * vivyan [webchat@99-41-226-129.lightspeed.okcbok.sbcglobal.net] has quit. (Client Quit)
#1031 [21:06] * Nickthenube [webchat@dynamic-24-42-200-245.knology.net] has joined #minecrafthelp
#1032 [21:06] <Nickthenube> Hey guys i gotta question about realms
#1033 [21:08] * Murie [webchat@c-73-214-224-112.hsd1.pa.comcast.net] has joined #minecrafthelp
#1034 [21:09] <Murie> I am having a logging in issue as soon as it loads to play Minecraft the screen freezes at the Mojang screen and then crashes what do I do?
#1035 [21:09] <Murie> It started doing this yesterday this has never happened before
#1036 [21:11] * Nickthenube [webchat@dynamic-24-42-200-245.knology.net] has quit. (Quit: webchat.esper.net)
#1037 [21:15] * minter [webchat@pool-173-66-13-187.washdc.fios.verizon.net] has joined #minecrafthelp
#1038 [21:16] <minter> Hello, can anyone tell me how to claim the windows 10 version of minecraft, I bought my game back in 2013 and can only see the java version on my account. I thought the upgrade was free?
#1039 [21:32] * Nick [webchat@c-73-235-190-66.hsd1.ca.comcast.net] has joined #minecrafthelp
#1040 [21:33] * Nick is now known as Guest10307
#1041 [21:33] <Guest10307> had a software crash while trying to load up
#1042 [21:37] <Guest10307> please view paste name Crash 209. thank you Nick
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#1044 [21:50] * nick [webchat@cpe-1-157-235-4.nb13.nsw.asp.telstra.net] has joined #minecrafthelp
#1045 [21:51] * nick is now known as Guest66172
#1046 [21:51] <Guest66172> hi i was wondering if have to make another account because google deleted my old gmail account
#1047 [21:52] <Guest66172> I don't want to purchase another account
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#1050 [21:53] <Fireapp> So I need help. I am running a MC server and I have one person can't log into it. He has wipe his .minecraft folder and it tells him failure to log into the server please restart the laucher. He has done that and still this error. Could anyone give me some tips? or guidance?
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#1054 [21:57] <jbevan2> Hello, every time I try to join a friend on Mincraft Windows 10 it says unable to connect to server
#1055 [21:57] <yomcbro> I try to login to the minecraft site but the login button takes me nowhere I have tried on multiple browsers doesn't even load.
#1056 [21:57] <john> hello
#1057 [21:57] * john is now known as Guest22326
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#1063 [22:02] <Tatted_Snowman> Everytime I log into my realm by myself I get kicked but when other people are in the realm I am fine. No one else has this problem but me.
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#1068 [22:09] <DICE_Cat> hey i have some problems in minecraft
#1069 [22:09] <eric> so i can log into the game using my old laptop and my old username and password. but when i go to try and log into the website it asks for an email. I cannot remember which email it is and none of them are working.
#1070 [22:09] <DICE_Cat> everytime i kill something it crash
#1071 [22:09] <DICE_Cat> how can i fix it
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#1079 [22:24] * katriddle [webchat@047-005-237-106.res.spectrum.com] has joined #minecrafthelp
#1080 [22:32] <katriddle> https://paste.gg/p/anonymous/a5f44a888da2457ebfbbef652b2e1ba2/files/36d176208a5243189c78bdb0b9c0acfe/raw
#1081 [22:33] <katriddle> my issue was to long to write in this chat so its in the link above
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#1086 [22:36] * katriddle [webchat@047-005-237-106.res.spectrum.com] has joined #minecrafthelp
#1087 [22:36] <katriddle> https://paste.gg/p/anonymous/a5f44a888da2457ebfbbef652b2e1ba2/files/36d176208a5243189c78bdb0b9c0acfe/raw
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#1091 [22:44] <surprsnglyhuman> hi
#1092 [22:45] <surprsnglyhuman> so I'm trying to figure out how to log into my account. is there a way to find my account through the redeemable gift card I used?
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#1096 [23:28] * gremposo [webchat@201-248-141-129.dyn.dsl.cantv.net] has joined #minecrafthelp
#1097 [23:34] <gremposo> I have an old minecraft disc that was in a box (java edition) I think I kept it on my pc when I went to my pc to put the disc open the cover and nothing else there is a solution to have my java edition without going back to buy it (I'm Venezuelan I don't have 30 dollars) please help
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