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#3 [00:29] * MrKrabsiiV71 [webchat@66-195-15-145.static.ctl.one] has joined #minecrafthelp
#4 [00:32] <MrKrabsiiV71> I have Minecraft Bedrock for Windows 10 and I have had it since 2016, my friends said that if I have had Bedrock/Win 10 for that long I should be able to redeem MC Java Edition for free on the same computer, is this true? If so, how do I do it?
#5 [00:34] * rami [webchat@c-73-209-29-4.hsd1.il.comcast.net] has joined #minecrafthelp
#6 [00:35] <rami> hello
#7 [00:35] <rami> can i have some help?
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#13 [00:52] <HulkSmash45> what can i do if mojang ignores my email about resetting my account?
#14 [00:53] <HulkSmash45> 11 days no reply, great support btw LUL
#15 [00:55] * asd [webchat@dsl-trebng11-54f914-83.dhcp.inet.fi] has joined #minecrafthelp
#16 [00:56] <asd> How can i contact minecraft support via email
#17 [00:56] <asd> what is the address
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#20 [01:17] * Chimpolino [webchat@189-79-102-217.dsl.telesp.net.br] has joined #minecrafthelp
#21 [01:19] <Chimpolino> i am having problem with a gift card
#22 [01:21] * FawnJam [webchat@ip184-187-163-177.sb.sd.cox.net] has joined #minecrafthelp
#23 [01:21] <Chimpolino> hello
#24 [01:22] * Chimpolino [webchat@189-79-102-217.dsl.telesp.net.br] has quit. (Quit: webchat.esper.net)
#25 [01:23] <FawnJam> Hi, I want to transfer a world from my xbox one s to my android phone. THey are both running 1.12.0 and are on the same xbox live account. I used the realms trial to upload my xbox world and have downloaded it onto my phone. I am confused because for some reason my realms world says that it is on 1.12.1, so when I try to open it on my phone it g
#26 [01:23] <FawnJam> ives me a message saying something about a new game version saving the world so it won't let me open it
#27 [01:24] <FawnJam> Please help
#28 [01:25] <FawnJam> Is anyone there?
#29 [01:25] <FawnJam> Hello?
#30 [01:25] <FawnJam> Hello?
#31 [01:27] * FawnJam [webchat@ip184-187-163-177.sb.sd.cox.net] has left #minecrafthelp
#32 [01:36] * Basti [webchat@p54ACB558.dip0.t-ipconnect.de] has joined #minecrafthelp
#33 [01:36] <Basti> hello I need help
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#36 [02:13] * Roby [webchat@86-127-241-245.rdsnet.ro] has joined #minecrafthelp
#37 [02:13] <Roby> Hello
#38 [02:14] <Roby> So I tried to log in into minecraft but
#39 [02:14] <Roby> didn't work
#40 [02:14] <randombrick> Yeah same
#41 [02:14] <Roby> everytime it says invalid pass
#42 [02:14] <Roby> and I can't log in on the website
#43 [02:14] <Roby> only on my phone
#44 [02:14] * Demonic_Drake [webchat@90.248.203.237] has joined #minecrafthelp
#45 [02:14] <Roby> tried to download google
#46 [02:14] <Roby> nothing
#47 [02:14] <Roby> I reseted my password 5-10 times
#48 [02:14] <Roby> I gave it 2 hours rest
#49 [02:14] <Roby> after I've seen to try it
#50 [02:15] <Roby> and still didn't work...
#51 [02:15] <randombrick> Same here. I even sent an email to mojang like a week ago and they haven't replied.
#52 [02:15] <Roby> same ._.
#53 [02:15] <Roby> Have you got any idea?
#54 [02:15] <randombrick> not a clue, sorry man
#55 [02:15] <Roby> oh ;-;
#56 [02:16] <Roby> did you solve it somehow?
#57 [02:16] <randombrick> No, i'm thinking of trying for a refund
#58 [02:16] <Roby> oh
#59 [02:16] <Roby> I was about to try to open the game with badlion
#60 [02:16] <Roby> but I'm a bit afraid to give them my account
#61 [02:16] <randombrick> understandable
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#63 [02:17] <Roby> Any moderator?
#64 [02:24] <randombrick> apparently not
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#66 [02:31] * killakee [webchat@217.170.202.118] has joined #minecrafthelp
#67 [02:31] <revertz> bro can someone help me ive been having problems with minecraft where it says unable to save download
#68 [02:32] * revertz [webchat@70-241-156-83.lightspeed.nworla.sbcglobal.net] has quit. (Client Quit)
#69 [02:32] <killakee> hi i have problems logging inn to my minecraft : i have migrated , i have been on it before on this computher . i have reset password and i have waited for 24 hours before trying again and no luck...
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#72 [02:43] <killakee> i tried a new password reset and when i am trying to lo9g on the website i write the mail and new password then press log on but nothing happens after i press log on ....
#73 [02:43] <Ducky> I am getting a similar issue, but also cant log into the game.
#74 [02:45] <killakee> Ducky irritating this ... especial when my kids are trying to game ...
#75 [02:45] <Roby> I'm gonna do a refund
#76 [02:45] <Roby> x
#77 [02:45] <Roby> d
#78 [02:45] * Absol kicked Roby from #minecrafthelp (Reason: oby :Stop spamming)
#79 [02:46] <Andrio> ??> killakee tools/HJT
#80 [02:46] <Mightyena> killakee: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#81 [02:46] <Mightyena> killakee: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#82 [02:47] <Andrio> Ducky, can you log in at https://account.mojang.com/ ?
#83 [02:47] <Ducky> I will give it a try. I will be just a moment.
#84 [02:48] <Ducky> I do seem to be able to log in there.
#85 [02:48] <Ducky> However with the same credentials, I am not able to log into the game.
#86 [02:49] <Andrio> ??> Ducky tools/HJT
#87 [02:49] <Mightyena> Ducky: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#88 [02:49] <Mightyena> Ducky: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#89 [02:49] <Ducky> I will be a moment as I do that.
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#91 [02:53] <Ducky> Here is the link:
#92 [02:53] <Ducky> https://paste.ubuntu.com/p/RCrgwTH8Js/
#93 [02:53] * killakee [webchat@r-22-206-170-217.consumer-pool.prcdn.net] has joined #minecrafthelp
#94 [02:53] <killakee> https://paste.ubuntu.com/p/4ZyQ3vPtXt/
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#97 [03:00] * killakee [webchat@ti0033a400-7027.bb.online.no] has joined #minecrafthelp
#98 [03:01] <killakee> Mightyena hi again . did you get the log ?
#99 [03:05] <killakee> here is the log file from hijsack this : https://paste.ubuntu.com/p/4ZyQ3vPtXt/
#100 [03:26] * cms477 [webchat@p6fd98e8c.kngwnt01.ap.so-net.ne.jp] has joined #minecrafthelp
#101 [03:26] <cms477> hello
#102 [03:27] <cms477> I purchased minecraft in 2011 and Now I think i have 2 accounts but the only account i can sign in to cant access the game
#103 [03:27] <cms477> I have the original email and proof of purchase
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#107 [03:29] <andy_safrica> Hi, trying to get minecraft java edition working in a vmware image of mac os x (mojang). Minecraft launcher works fine but when i click Play it crashes.
#108 [03:30] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#109 [03:30] <GreyVulpine> Yeah, minecraft doesn't like running in a VM all that much
#110 [03:31] <andy_safrica> understandable .. but have people got it to work?
#111 [03:31] <GreyVulpine> Typically VMware VMs don't give you good 3d acceleration, enough that minecraft can run
#112 [03:33] <andy_safrica> ok, but i cant get to the state where it actually runs .. it crashes when i click Play
#113 [03:36] * eggmaster2000 [webchat@94-255-128-130.cust.bredband2.com] has joined #minecrafthelp
#114 [03:36] <eggmaster2000> Hi i would like to refund my account
#115 [03:36] <eggmaster2000> its about three days old
#116 [03:36] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#117 [03:37] * Lord_of_Life [~Lord@77.28.121.206] has joined #minecrafthelp
#118 [03:37] <eggmaster2000> I have sent an email but they havent answered in like a day or so
#119 [03:38] * andy_safrica [webchat@D57C69DA.static.ziggozakelijk.nl] has quit. (Quit: webchat.esper.net)
#120 [03:39] <GreyVulpine> eggmaster2000 - https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
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#122 [03:42] <eggmaster2000> I want to refund my account and I cant wait more than 15 days, if I wait that long then U wont be able to refund my account
#123 [03:42] <GreyVulpine> As long as you send in the email before the 15 days, it'll be timestamped and Mojang will process it as such
#124 [03:43] <GreyVulpine> Nobody here works for Mojang, and as such, we cannot help you with it here. Just simply wait for them to process it
#125 [03:44] <eggmaster2000> ok thank you
#126 [03:45] <eggmaster2000> but when do you think they will respond to my mail, say approximately
#127 [03:45] <GreyVulpine> 2 months
#128 [03:46] <eggmaster2000> bruh ok
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#130 [03:52] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#131 [04:18] * JybearXXL [webchat@ip-104.net-81-220-150.rev.numericable.fr] has joined #minecrafthelp
#132 [04:18] <JybearXXL> help
#133 [04:23] * charlie [webchat@host81-158-31-99.range81-158.btcentralplus.com] has joined #minecrafthelp
#134 [04:24] <charlie> hi guys i was wondering if i could as a java edition player play with a console player
#135 [04:25] <GreyVulpine> In short, nope
#136 [04:28] <charlie> thanks man appreciate it and one more question if i buy java do i still get a free copy of windows ten
#137 [04:28] <GreyVulpine> Not anymore
#138 [04:28] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/2064007-minecraft-for-windows-10?b_id=5408
#139 [04:28] <charlie> ok and y is windows 10 more expensive
#140 [04:28] <GreyVulpine> I believe it's less expensive
#141 [04:29] <charlie> its showing 25 quid for me
#142 [04:30] <charlie> https://www.microsoft.com/en-gb/p/minecraft-for-windows-10-starter-collection/9n4km90ctzt6?activetab=pivot:overviewtab
#143 [04:30] <GreyVulpine> Ah, that's changed since I last looked at it. I suppose with the added compatibility with xbox/switch/other consoles
#144 [04:30] <GreyVulpine> It justifies the added cost
#145 [04:30] <charlie> ok thanks i appreciate it man
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#147 [04:32] <JybearXXL> GreyVulpine hello, i have a problem with my security questions account, can't remember them and my e-mail is outdated, how do i find them
#148 [04:32] <GreyVulpine> JybearXXL - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#149 [04:33] <JybearXXL> yeah, i have already sended but i takes some time to respond so... I can't find my transaction ID too so i sended transaction card (not all the number don't worry xd)
#150 [04:34] <JybearXXL> you think they can resolve my problem with that?
#151 [04:34] <GreyVulpine> Then all you can do is wait for them to respond
#152 [04:34] <GreyVulpine> I cannot answer that for you
#153 [04:34] <JybearXXL> hmm ok, thanks for the help
#154 [04:36] * Tom [webchat@b9168f7f.cgn.dg-w.de] has joined #minecrafthelp
#155 [04:43] <Tom> Hello all. I am new to Minecraft and I'd like to setup Minecraft at notebook for my son (10 years). I use a macbook. I installed Minecraft in my user profile. I created a new user profile for my son with just user permission (no admin). I had to tweak Minecraft-access permission in order to startup the lauchner successfully. Now Minecraft works in
#156 [04:43] <Tom> my son's profile.
#157 [04:43] <Tom> To download and test Minecraft I've created a own Mojang-account for myself. So from my point of view last step would be to setup a Mahjong-Account for my son. This works, but here I am very surprised: When I click the link that I permit my son to open a Mojang-account, I cannot simply create an account, I am forced to buy Minecraft again. Is this
#158 [04:43] <Tom> true? Do I really need to buy Minecraft again? Or how does this normally work?
#159 [04:43] <GreyVulpine> One minecraft profile per 'mojang' account
#160 [04:44] <GreyVulpine> So, if I had an email address of abc@email.com, created a mojang account with that email address. I can purchase minecraft once with that.
#161 [04:45] <GreyVulpine> If I had a kid and want to have him have his own mojang account, he would need to have his own email address, which he'll register a new mojang account under. Both accounts are seperate, and would have no connection between them
#162 [04:45] <Tom> So I made mistake to buy Minecraft in my account, as I won't play it anyway. Or I have to give my son my Mojang-account, right?
#163 [04:45] <GreyVulpine> That would be correctr
#164 [04:46] <Tom> yes, this is the case. I used my email for my account and now want to use his email for his account. I just wonder why I have to buy Minecraft again for the second person - we won't play together anyway as it's installted at the same notebook.
#165 [04:47] <GreyVulpine> So, if you wanted to play together on two seperate computers, you would be able to then
#166 [04:48] <Tom> this I understand. If we would want to play together, we need 2 Computers, 2 accounts and 2 licenses. But we won't do this. Just one notebook. So I assumed one license would be sufficient. I did create my account only to download the dmg-file and to install it.
#167 [04:49] <GreyVulpine> Yeah, you didn't need to create an account for yourself, as the download for minecraft could be downloaded without a login from http://www.minecraft.net/download
#168 [04:49] <killakee> did anyone look through the log file i put here ? to see if something was wrong ?
#169 [04:49] <GreyVulpine> So, if you want, you can request a refund for your initial account by following:
#170 [04:50] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#171 [04:50] <Tom> ah, ok. Thanks a lot GreyVulpine
#172 [05:14] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has quit. ()
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#174 [05:19] * TheAilea [webchat@125.127.219.219] has joined #minecrafthelp
#175 [05:20] <TheAilea> My mojang account doesn't receive an email address
#176 [05:24] * Ryuukthehatter [webchat@c-73-61-79-78.hsd1.nh.comcast.net] has joined #minecrafthelp
#177 [05:25] <Ryuukthehatter> hi?
#178 [05:25] * bruce [webchat@b0f8bd56.bb.sky.com] has joined #minecrafthelp
#179 [05:25] <Ryuukthehatter> ello
#180 [05:25] <bruce> hi
#181 [05:25] <Ryuukthehatter> so are you here for help or to give help?
#182 [05:26] <Ryuukthehatter> <-is here for help
#183 [05:26] <bruce> I have just gone on my Minecraft world and it said that my world has corrupted and now it has lost some stuff and kept other stuff plz help in xbox
#184 [05:28] <bruce> i am here for help
#185 [05:33] * bruce [webchat@b0f8bd56.bb.sky.com] has quit. (Quit: webchat.esper.net)
#186 [05:34] <Ryuukthehatter> im trying to get my minecraft working so
#187 [05:36] * Ryuukthehatter [webchat@c-73-61-79-78.hsd1.nh.comcast.net] has quit. (Quit: webchat.esper.net)
#188 [05:40] <TheAilea> hi
#189 [05:41] <TheAilea> <-is here for help My mojang account doesn't receive an email address
#190 [05:46] * VinusArts [webchat@pD9E0387F.dip0.t-ipconnect.de] has joined #minecrafthelp
#191 [05:47] <VinusArts> Hello, i can't log-in into my minecraft account. Not in the launcher and not on the minecraft.net website. But I can log-in intro account.mojang.com I've already tried changing passwords, emails, both didn't work. What can I do?
#192 [05:50] * Eggquinox [webchat@cpe-123-208-207-3.dyn.belong.com.au] has joined #minecrafthelp
#193 [05:50] <Eggquinox> What is the io.netty.channel.abstractchannel$annotatedconnectexception error code and how can i fix it?
#194 [05:50] * Eggquinox [webchat@cpe-123-208-207-3.dyn.belong.com.au] has quit. (Client Quit)
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#196 [06:04] * Kuba2208 [webchat@user-5-173-203-112.play-internet.pl] has joined #minecrafthelp
#197 [06:04] <Kuba2208> Hello
#198 [06:04] * tisont [webchat@50-32-149-5.dyn.cable.fcom.ch] has joined #minecrafthelp
#199 [06:05] * Kuba2208 [webchat@user-5-173-203-112.play-internet.pl] has quit. (Client Quit)
#200 [06:05] <tisont> Hello i cant log in on my computer but on my laptop its working whit the password and email
#201 [06:06] * ale [webchat@net-188-218-40-133.cust.vodafonedsl.it] has joined #minecrafthelp
#202 [06:07] <ale> hi i need to migrate my account to another email
#203 [06:07] * Nin3Elev3n [webchat@81.191.150.82] has joined #minecrafthelp
#204 [06:08] <Nin3Elev3n> I have been locked out of my minecraft account, despite changing my password several times. No matter what I change my password to, it doesnt let me in. My Account was transferred a long time ago.
#205 [06:09] <ale> i bought at january miencraft but the email i registered was closed at june
#206 [06:10] <Nin3Elev3n> What do you mean by closed?
#207 [06:10] * tisont [webchat@50-32-149-5.dyn.cable.fcom.ch] has quit. (Quit: webchat.esper.net)
#208 [06:13] * Galaxy_2Alex [~Odysseius@cpc104498-sgyl40-2-0-cust162.18-2.cable.virginm.net] has joined #minecrafthelp
#209 [06:14] <ale> the email i registered with dont existe
#210 [06:33] * ale [webchat@net-188-218-40-133.cust.vodafonedsl.it] has quit. (Quit: webchat.esper.net)
#211 [06:44] * jakub214 [webchat@ip-37-188-236-235.eurotel.cz] has joined #minecrafthelp
#212 [06:44] <jakub214> i cant join to the servers and singlplyer
#213 [06:45] <jakub214> i cant join to the servers and singlplayer
#214 [06:45] <jakub214> ????
#215 [06:46] <jakub214> :( help me pls
#216 [06:58] * Demonic_Drake [webchat@90.248.203.237] has joined #minecrafthelp
#217 [07:01] <Demonic_Drake> hello, so i cannot login to my minecraft account after trying to login to my second account and failing multiple times. i have tried resetting the password and have waited 15 hours overnight to find that i still cannot login on the website or a launcher but i can on my phone. anyone have any idea how to solve this issue? any help is appreciated.
#218 [07:07] <Nin3Elev3n> I have the exact same problem Demonic_Drake. Have you been using McLeaks?
#219 [07:07] <Demonic_Drake> nope just technic and vanilla
#220 [07:10] <Nin3Elev3n> I have sent them several help request tickets, but no response. Seems like a lot of people have this problem, but no solution or response from mojang.
#221 [07:10] * Twinsun [webchat@ip-105.net-81-220-138.rev.numericable.fr] has joined #minecrafthelp
#222 [07:10] <Demonic_Drake> on the website it says that they are responding to tickets from 2 months ago
#223 [07:10] <Twinsun> Hello Guys, i open a ticket 15 days ago, and i still got no answer ...
#224 [07:11] <Twinsun> Any fallback ?
#225 [07:11] <Twinsun> WoW
#226 [07:11] <Demonic_Drake> mojang are still responding to tickets from 2 months ago
#227 [07:12] <Twinsun> why are they late like that ? :s
#228 [07:12] <Demonic_Drake> big game, alot of problems
#229 [07:15] * Issey55RUS [webchat@host-91-105-139-33.bbcustomer.zsttk.net] has joined #minecrafthelp
#230 [07:16] * ConfusedPerson [webchat@78-68-42-182-no517.tbcn.telia.com] has joined #minecrafthelp
#231 [07:17] <Nin3Elev3n> I GOT IN
#232 [07:17] <Nin3Elev3n> After 6 days, I finaly got in
#233 [07:20] <ConfusedPerson> Hey, so I have Minecraft Java edition currently on 1.14.4 (snapshot) and I can't seem to be able to join realms or the multiplayer mode, thing is my friends (also on java) can join the multiplayer modes, and I don't quite know what to do, I've re-installed Minecraft, re-started my computer, and also I can't uninstall this snapshot, since I can't fi
#234 [07:20] <ConfusedPerson> nd any older versions under the tab 'installations' it's just blank except the one I'm currently on,
#235 [07:21] * Issey55RUS [webchat@host-91-105-139-33.bbcustomer.zsttk.net] has quit. (Quit: webchat.esper.net)
#236 [07:23] * jakub214 [webchat@ip-37-188-236-235.eurotel.cz] has quit. (Quit: webchat.esper.net)
#237 [07:24] <ConfusedPerson> is anyone online..? .-.
#238 [07:27] * verdoriebond [webchat@82.163.41.35] has joined #minecrafthelp
#239 [07:29] <verdoriebond> Hello, i have a problem where i cant log into my account. It tells me my password is wrong (changed it about 10 times), also waited for 2 days before trying it again. Also reinstalled the client multiple times.
#240 [07:29] <Demonic_Drake> everyone seems to have to same issue
#241 [07:29] <verdoriebond> rip
#242 [07:29] <verdoriebond> no solutions yet?
#243 [07:29] <Demonic_Drake> the only thing you can do is make a ticket and wait
#244 [07:29] <Demonic_Drake> i guess
#245 [07:30] <verdoriebond> hmm, well thanks anyways
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#247 [07:34] * Fernanda7u7r [webchat@185-32-17-129-setup.ip4.guifi.net] has joined #minecrafthelp
#248 [07:34] <Fernanda7u7r> HOLA
#249 [07:35] <Fernanda7u7r> Tengo problemas al iniciar sesion
#250 [07:35] <Fernanda7u7r> no me dice nada ni que esta incorrecto ni nada
#251 [07:35] <Fernanda7u7r> solo no me deja
#252 [07:54] * jjjj [webchat@156-155-188-105.ip.internet.co.za] has joined #minecrafthelp
#253 [07:54] * Charleigh [webchat@128.185.216.139.sta.dodo.net.au] has joined #minecrafthelp
#254 [07:54] <Charleigh> Hi
#255 [07:55] <jjjj> it wont let me log in
#256 [07:55] <Charleigh> Oh what does it say
#257 [07:56] <jjjj> invalid username or password
#258 [07:56] <jjjj> but i got it right
#259 [07:57] <Charleigh> my game says "Launching game failed" and then it says "Unable to save download"
#260 [07:58] <jjjj> oh
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#263 [08:01] * ay [webchat@128.185.216.139.sta.dodo.net.au] has joined #minecrafthelp
#264 [08:01] <ay> I cant enter the game ive logged in and everything but it says "Launching the game failed!"
#265 [08:03] <ay> hello/???\
#266 [08:04] * Demonic_Drake [webchat@90.248.203.237] has quit. (Quit: webchat.esper.net)
#267 [08:05] * ay [webchat@128.185.216.139.sta.dodo.net.au] has quit. (Client Quit)
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#269 [08:14] * J3loodI2age [webchat@p5793A468.dip0.t-ipconnect.de] has joined #minecrafthelp
#270 [08:15] <J3loodI2age> I cant start Optifine 1.14.4, can someone help me?
#271 [08:15] <einTosty> #minecrafthelp! hello I have a problem because I have created a parent account without knowing it and I have my own account as a parent account. I am 15 years old and I have no credit card. My problem is that I can not update my mojang launcher to play realms because of the parent account
#272 [08:19] * Liyf [webchat@80-110-97-204.cgn.dynamic.surfer.at] has joined #minecrafthelp
#273 [08:20] <Liyf> I cant login on the website OR minecraft launcher. But I can login on my console client on my phone...
#274 [08:27] * J3loodI2age [webchat@p5793A468.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#275 [08:28] * J3loodI2age [webchat@p5793A468.dip0.t-ipconnect.de] has joined #minecrafthelp
#276 [08:29] <J3loodI2age> Can someone help at custom launcher?
#277 [08:33] * Happydude [webchat@host86-157-169-52.range86-157.btcentralplus.com] has joined #minecrafthelp
#278 [08:35] <Happydude> Hi! have had minecraft since 2011 but havent played in 5 years or so. Have downloaded the latest java version and launcher and created a new installation. Yet once i click play the game crashes everytime and i cant view the crash reports. Any suggestions?
#279 [08:38] * J3loodI2age [webchat@p5793A468.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#280 [08:38] * Lefey_ [webchat@92.59.16.49] has joined #minecrafthelp
#281 [08:39] <Lefey_> Anyone knows how to fix the glitch where it says authentificator servers are under mantainmence?
#282 [08:41] * Nin3Elev3n [webchat@81.191.150.82] has quit. (Quit: webchat.esper.net)
#283 [08:42] * fin [webchat@cpc133150-chap10-2-0-cust36.know.cable.virginm.net] has joined #minecrafthelp
#284 [08:44] <fin> i cant get into my minecraft game it just says `unable to save download`
#285 [08:44] * unshiped [webchat@2.28.90.66] has joined #minecrafthelp
#286 [08:44] * unshiped [webchat@2.28.90.66] has quit. (Client Quit)
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#288 [09:09] * TheRedSteak [webchat@cst-prg-46-172.cust.vodafone.cz] has joined #minecrafthelp
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#291 [09:11] <Hellboby> Heey all anyone ever had problems with downloading the game? I keep getting the page to confirm but it does nothing
#292 [09:19] * scott [webchat@CPE688f2e1b60b3-CM688f2e1b60b0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#293 [09:19] * scott [webchat@CPE688f2e1b60b3-CM688f2e1b60b0.cpe.net.cable.rogers.com] has quit. (Client Quit)
#294 [09:19] * Hamzeee [webchat@47.186.14.177] has joined #minecrafthelp
#295 [09:20] <Hamzeee> Hello, I am not able to login
#296 [09:20] * Hellboby [webchat@ip-86-49-253-24.net.upcbroadband.cz] has quit. (Quit: webchat.esper.net)
#297 [09:21] <Hamzeee> Hello?
#298 [09:22] * MrSouheil [webchat@185.97.92.114] has joined #minecrafthelp
#299 [09:22] <Hamzeee> Hello
#300 [09:22] <MrSouheil> Hello
#301 [09:22] <MrSouheil> im having trouble with java edition
#302 [09:22] <Hamzeee> Could you please help me sir
#303 [09:22] <MrSouheil> ah
#304 [09:22] <Hamzeee> Oh you can't login?
#305 [09:22] <Hamzeee> I can't :/
#306 [09:22] <MrSouheil> i cant launch it
#307 [09:23] <Hamzeee> thas tuff
#308 [09:23] * Jorge [webchat@host-181-16-101-227.telered.com.ar] has joined #minecrafthelp
#309 [09:23] <MrSouheil> :(
#310 [09:23] * Scott [webchat@CPE688f2e1b60b3-CM688f2e1b60b0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#311 [09:23] <Hamzeee> Any of these guys professionals?
#312 [09:23] <MrSouheil> Any help?
#313 [09:23] <MrSouheil> Any help?
#314 [09:23] * Jorge [webchat@host-181-16-101-227.telered.com.ar] has left #minecrafthelp
#315 [09:25] * PiXouTeam_Mick81 [webchat@lfbn-1-10701-29.w90-89.abo.wanadoo.fr] has joined #minecrafthelp
#316 [09:25] <Scott> when I open up the mindcraft launcher it opens up a black screen and that is it??
#317 [09:26] <PiXouTeam_Mick81> can speak french?
#318 [09:26] <PiXouTeam_Mick81> NO i didn't connect minecraft against 2 years
#319 [09:27] <Scott> can anyone help me with this so my kid can play??
#320 [09:27] <MrSouheil> well mine just crashes on startup loading screen :/
#321 [09:28] <PiXouTeam_Mick81> My problem is 2 years
#322 [09:28] <PiXouTeam_Mick81> fuck it's so difficult english
#323 [09:28] <Absol> PiXouTeam_Mick81: Please keep it civil
#324 [09:29] <MrSouheil> Absol can u help?
#325 [09:29] <PiXouTeam_Mick81> PLEASE respond to my message of 22August
#326 [09:29] <Scott> when I open up the mindcraft launcher it opens up a black screen and that is it??
#327 [09:29] * kayls [webchat@adsl-83-100-189-8.karoo.KCOM.COM] has joined #minecrafthelp
#328 [09:29] <Scott> i just downloaded it yesterday?
#329 [09:30] <PiXouTeam_Mick81> PLEASE respond to my message of 22August Minecraft
#330 [09:30] <PiXouTeam_Mick81> fuck
#331 [09:30] * Absol kicked PiXouTeam_Mick81 from #minecrafthelp (Reason: iXouTeam_Mick81 :Keep it civilized, you are just a human being)
#332 [09:30] <Scott> thank you for kicking him
#333 [09:30] <MrSouheil> well idk how i can help you, but do you have the latest drivers for your graphic card?
#334 [09:30] <MrSouheil> and latest java updated
#335 [09:31] * Minecraftsbroken [webchat@96-8-205-125.block0.gvtc.com] has joined #minecrafthelp
#336 [09:31] <Scott> i have no idea<its my sons computer
#337 [09:31] * kayls [webchat@adsl-83-100-189-8.karoo.KCOM.COM] has quit. (Client Quit)
#338 [09:31] <Scott> where would i go for updates
#339 [09:31] <MrSouheil> java should tell you if you have any updates
#340 [09:31] <Minecraftsbroken> I have bought the game and now it says I can only play the demo????
#341 [09:32] <MrSouheil> but you can visit the official websites for latest drivers download
#342 [09:32] <Scott> java web site?
#343 [09:32] <MrSouheil> https://www.java.com/en/download/
#344 [09:33] <Scott> ok i am downloading java
#345 [09:33] <MrSouheil> Minecraftsbroken are you using the same email as the purchased one?
#346 [09:34] <Minecraftsbroken> Yes
#347 [09:34] <MrSouheil> did you refund the game?
#348 [09:34] <Minecraftsbroken> No
#349 [09:34] <MrSouheil> im reading the options here
#350 [09:34] <MrSouheil> https://help.mojang.com/customer/en/portal/articles/1218766-can-only-play-minecraft-demo-java-edition-
#351 [09:35] <MrSouheil> idk if you checked that out
#352 [09:35] * Absol kicked MrSouheil from #minecrafthelp (Reason: rSouheil :Stop spamming)
#353 [09:38] * XxDarkDominikXx [webchat@p4FDB28C4.dip0.t-ipconnect.de] has joined #minecrafthelp
#354 [09:38] <XxDarkDominikXx> Hello i have a Question how do i close an Mojang Account?
#355 [09:38] <XxDarkDominikXx> If i use only the Code via i bought with Amazon
#356 [09:39] <Hamzeee> Absol
#357 [09:39] <Hamzeee> Wanna do ur job?
#358 [09:40] <Andrio> Hamzeee, can you log in at https://account.mojang.com/ ?
#359 [09:41] <Hamzeee> I just fixed it don't worry
#360 [09:42] <Andrio> XxDarkDominikXx, why do you want to do that?
#361 [09:42] <XxDarkDominikXx> @Andrio i decided to do it :o
#362 [09:42] <Andrio> XxDarkDominikXx, see https://help.mojang.com/customer/en/portal/articles/1110103-deleting-an-account?b_id=5408
#363 [09:43] <XxDarkDominikXx> Ok
#364 [09:43] <Andrio> Minecraftsbroken, you bought it just now?
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#366 [09:44] * XxDarkDominikXx [webchat@p4FDB28C4.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#367 [09:45] * Scott [webchat@CPE688f2e1b60b3-CM688f2e1b60b0.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#368 [09:45] * Noah [webchat@CPEf81d0f845ae3-CMf81d0f845ae0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#369 [09:46] * Noah is now known as Guest51397
#370 [09:46] <Guest51397> Hi, i have an issue with loading into the game, and when i hit play, it loads to 80% and then stop responding.
#371 [09:48] <Andrio> ??> Guest51397 tools/HJT
#372 [09:48] <Mightyena> Guest51397: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#373 [09:48] <Mightyena> Guest51397: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#374 [09:49] <Guest51397> what would that program do?
#375 [09:50] <Andrio> Guest51397, that will give me some information about your computer that can help to find the problem.
#376 [09:51] <Guest51397> ok
#377 [09:51] <Guest51397> https://paste.ubuntu.com/p/6MZrdbmTVv/
#378 [09:52] * tofu_ninja123 [webchat@77.243.46.12] has joined #minecrafthelp
#379 [09:53] <Andrio> Guest51397, remove PremierOpinion
#380 [09:53] <Andrio> ??> Guest51397 AV/ADWCleaner
#381 [09:53] <Mightyena> Guest51397: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#382 [09:53] <Mightyena> Guest51397: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#383 [09:53] <Guest51397> ok
#384 [09:53] * Minecraftsbroken [webchat@96-8-205-125.block0.gvtc.com] has quit. (Quit: webchat.esper.net)
#385 [09:54] <Guest51397> so would you guys suspect i have a malware then?
#386 [09:54] <tofu_ninja123> I created my account yesterday, and when i want to login at the launcher, it says that my e-mail or password is invalid. When I login on another computer, it works, so i cant se the problem here
#387 [09:55] * Nickthenube [webchat@dynamic-24-42-200-245.knology.net] has joined #minecrafthelp
#388 [09:55] * Guest51397 [webchat@CPEf81d0f845ae3-CMf81d0f845ae0.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#389 [09:55] * Nickthenube [webchat@dynamic-24-42-200-245.knology.net] has quit. (Client Quit)
#390 [09:56] * Noah [webchat@CPEf81d0f845ae3-CMf81d0f845ae0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#391 [09:57] <Noah> hi, im back, i ran that anti malware
#392 [09:57] <Andrio> well, it's clear from that report that you had malware.
#393 [09:57] * Noah is now known as Guest72283
#394 [09:57] <Guest72283> well thats nice, my wifi was quarantined for that very reason
#395 [09:57] <Guest72283> 2 birds one stone
#396 [09:57] <Guest72283> Thanks!
#397 [09:58] * Guest72283 [webchat@CPEf81d0f845ae3-CMf81d0f845ae0.cpe.net.cable.rogers.com] has quit. (Client Quit)
#398 [10:11] * Laurent [webchat@adsl.94-252-121-132.dyn.cust.tango.lu] has joined #minecrafthelp
#399 [10:12] <Laurent> I bought Minecraft java edition on the 26 oktober 2016 but i am unable to claim the windows 10 edition
#400 [10:13] <Andrio> Laurent, what happens when you try?
#401 [10:14] <Laurent> its just says the code is already claimed
#402 [10:17] * einTosty [webchat@88.130.159.110] has quit. (Quit: webchat.esper.net)
#403 [10:25] * killakee [webchat@ti0033a400-7027.bb.online.no] has quit. (Quit: webchat.esper.net)
#404 [10:34] * MrSouheil [webchat@185.97.92.114] has joined #minecrafthelp
#405 [10:34] <MrSouheil> anyone can help me?
#406 [10:36] <Laurent> I also need help
#407 [10:36] <MrSouheil> :/
#408 [10:36] * MrSouheil [webchat@185.97.92.114] has quit. (Client Quit)
#409 [10:37] * Laurent [webchat@adsl.94-252-121-132.dyn.cust.tango.lu] has joined #minecrafthelp
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#411 [10:40] * rujxson [webchat@ip5b433241.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#412 [10:40] <rujxson> I have forgotten my email and therefore can not confirm the security at Mojang
#413 [10:43] * Shane [webchat@163.47.59.175] has joined #minecrafthelp
#414 [10:43] <rujxson> Hey
#415 [10:43] <Shane> hello
#416 [10:43] <rujxson> You can help me?
#417 [10:44] <Shane> can you help me please?
#418 [10:44] <rujxson> what is your problem?
#419 [10:45] <Shane> I am having problems trying to load into my friends Minecraft server on ps4, it always stays on the loading bars that rotate
#420 [10:45] <Shane> I have typed up everything to try and resolve this and yet nothing seems to fix the problem...
#421 [10:46] * Vaipa686 [webchat@adsl-68.176.58.195.tellas.gr] has joined #minecrafthelp
#422 [10:46] <Vaipa686> Could someone help me?
#423 [10:46] <Shane> I am having problems trying to load into my friends Minecraft server on ps4, it always stays on the loading bars that rotate
#424 [10:48] * Vaipa686 [webchat@adsl-68.176.58.195.tellas.gr] has quit. (Client Quit)
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#426 [11:04] * Springer [webchat@cpe-173-91-3-39.neo.res.rr.com] has joined #minecrafthelp
#427 [11:05] <Springer> Just redeemed a code and made a mojang account now I can't download the game or log into minecraft.net
#428 [11:05] * Horizon [webchat@pool-71-191-88-219.washdc.fios.verizon.net] has joined #minecrafthelp
#429 [11:06] <Horizon> I have attempted to log into my Minecraft account multiple times with no luck. I was able to log into the mojang website with the same exact credentials but on the Minecraft launcher it states "Invalid email or password
#430 [11:06] <Horizon> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username." If you could help me that would be great.
#431 [11:12] * Springer [webchat@cpe-173-91-3-39.neo.res.rr.com] has quit. (Quit: webchat.esper.net)
#432 [11:20] * Spoopky [webchat@209.209.238.159] has joined #minecrafthelp
#433 [11:21] * bigeasy24 [webchat@107-194-218-94.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#434 [11:21] <bigeasy24> hello
#435 [11:21] * Spoopky [webchat@209.209.238.159] has quit. (Client Quit)
#436 [11:22] <bigeasy24> My minecraft like stops loading into the game at the mojang screen it just wont load any further
#437 [11:22] <bigeasy24> Could someone help?
#438 [11:23] <bigeasy24> anyone??
#439 [11:29] * Huz0akaHugo [webchat@c83-248-177-12.bredband.comhem.se] has joined #minecrafthelp
#440 [11:29] <Huz0akaHugo> I just made a new account on Minecraft, unable to log in when using the correct credentials, tried changing password no successful results. But for some reason, I can log in on Mojang. Have I just wasted 25 bucks on a non-working game?
#441 [11:31] * Arthur [webchat@5e0b1dd7.bb.sky.com] has joined #minecrafthelp
#442 [11:32] <Arthur> i cant log in to my minecraft account in game
#443 [11:32] <Arthur> only on the browser
#444 [11:32] <Huz0akaHugo> Me neither, i can't even do it on the browser, only on mojangs website
#445 [11:33] <Arthur> yeah
#446 [11:34] * ZzAlexZz [webchat@92.114.82.227] has joined #minecrafthelp
#447 [11:34] <ZzAlexZz> Hello
#448 [11:34] <Arthur> i have it logged into my old PC but my brother has it now and i just assumed it would sign out or something
#449 [11:35] <Huz0akaHugo> I just bought a new account and can't log in at all, only on mojangs website so. guess 25 bucks went into the toilet
#450 [11:35] <ZzAlexZz> I had a minecraft java edition account received a gift from a friend in 2016 and this year I wanted to connect to the new computer to play and I noticed that the email was changed what can I do to recover it?
#451 [11:37] * ZzAlexZz [webchat@92.114.82.227] has quit. (Client Quit)
#452 [11:37] * Matt7 [webchat@c-174-59-68-242.hsd1.pa.comcast.net] has joined #minecrafthelp
#453 [11:38] <Matt7> So optifine logged me out the one day and I've never been able to log back in I dont have my transaction ID or anything
#454 [11:40] <Matt7> Hello? What should I do?
#455 [11:46] * cash [webchat@S0106789684bd447a.cg.shawcable.net] has joined #minecrafthelp
#456 [11:48] <cash> yo so i can't log into my account and when i try logging in on the launcher it says if your account was made after 2012 use your username if not use your email, I've tried both and it still doesn't work i reset my email password, still doesn't work so anyone have any thing that can help
#457 [11:49] <cash> and when i log in on other peoples pc's it works
#458 [11:50] <cash> i did download this thing called the altening and i watched a tutorial vid after that my minecraft wouldn't work so i think that's it how i dealte it
#459 [11:56] * ladyteer [webchat@69-92-134-152.cpe.cableone.net] has joined #minecrafthelp
#460 [11:57] <ladyteer> I bought and Downloaded minecraft Java edition so I could play with my friends but the java edition doesnt seem to play across different platforms
#461 [11:58] * Frostedl [webchat@2.89.249.249] has joined #minecrafthelp
#462 [11:58] <Frostedl> hello
#463 [11:58] <ladyteer> hi
#464 [11:58] <Frostedl> whenever i try to play an old release it says The game crashed whilst unexpected error
#465 [11:58] <Frostedl> Error: java.lang.RuntimeException: No OpenGL context found in the current thread
#466 [11:59] <Frostedl> i have reinstalleed everything
#467 [11:59] <Frostedl> and my jvm arguments ram is default and my gpy drivera are up to date
#468 [11:59] <Frostedl> gpu*
#469 [12:00] * jimmys12 [webchat@164.215.14.137] has joined #minecrafthelp
#470 [12:00] <Frostedl> so what do i do?
#471 [12:03] <ladyteer> so i want the bed rock edition but i cant purchase and download it on this account ive already created right?
#472 [12:04] * busybee [webchat@63-152-83-253.cdrr.qwest.net] has joined #minecrafthelp
#473 [12:04] * Lefey_ [webchat@92.59.16.49] has quit. (Quit: webchat.esper.net)
#474 [12:04] <busybee> If I have Minecraft for PC Java edition can I play the Windows 10 version?
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#476 [12:07] * kaattoooo [webchat@039-109-128-083.dynamic.caiway.nl] has joined #minecrafthelp
#477 [12:07] <kaattoooo> hello
#478 [12:08] * Frostedl [webchat@2.89.249.249] has quit. (Quit: webchat.esper.net)
#479 [12:09] <kaattoooo> dsa
#480 [12:09] <kaattoooo> dsada
#481 [12:09] <kaattoooo> das
#482 [12:09] * Absol kicked kaattoooo from #minecrafthelp (Reason: aattoooo :Stop spamming)
#483 [12:10] * busybee [webchat@63-152-83-253.cdrr.qwest.net] has quit. (Quit: webchat.esper.net)
#484 [12:13] * Skuli3 [webchat@nova-153-092-134-123.cpe.nova.is] has joined #minecrafthelp
#485 [12:13] <Skuli3> d
#486 [12:14] <Skuli3> Hello?
#487 [12:14] * Horizon [webchat@pool-71-191-88-219.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#488 [12:14] <Skuli3> Um, so I haven't played minecraft in quite a while... my username on it is "iHeLL" , I'd like help finding out what my email is
#489 [12:14] <Skuli3> I don't remember, I can'
#490 [12:14] <Skuli3> I can't remember my email so i can't reset my password..
#491 [12:15] * Skuli3 [webchat@nova-153-092-134-123.cpe.nova.is] has quit. (Client Quit)
#492 [12:18] * Zachattack51763 [webchat@mobile-107-77-194-124.mobile.att.net] has joined #minecrafthelp
#493 [12:18] <Zachattack51763> hello
#494 [12:19] <Zachattack51763> anyone here
#495 [12:21] <Zachattack51763> any way to play minecraft realms without updating account since i dont know email but im signed into minecraft
#496 [12:24] * LenaC [webchat@bd3f9a4d.virtua.com.br] has joined #minecrafthelp
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#498 [12:28] * Pazz [webchat@lfbn-nic-1-236-3.w2-15.abo.wanadoo.fr] has joined #minecrafthelp
#499 [12:28] <Pazz> Hi?
#500 [12:28] <Pazz> Can someone help me please?
#501 [12:28] <Pazz> Is there a human on this topic? x)
#502 [12:29] <LenaC> Hi, i cannot login in minecraft, it says that my name or password is incorrect even when i changed both and wait for 24 hours to try login again (i can connect to minecraft.net tough, but the game itself or mojang site wont), anyone knows why?
#503 [12:29] <Pazz> I don't, sorry.
#504 [12:29] * Vinicius [webchat@a109-48-195-192.cpe.netcabo.pt] has joined #minecrafthelp
#505 [12:29] <Pazz> So maybe if someone could help up
#506 [12:29] <Pazz> us
#507 [12:29] <Pazz> please?
#508 [12:30] <Pazz> Is there anybody able to help a pour soul in this topic ? x)
#509 [12:30] <Pazz> What is this chat...
#510 [12:31] * GRAVEL [webchat@bras-vprn-mtrlpq5405w-lp130-01-76-69-109-13.dsl.bell.ca] has joined #minecrafthelp
#511 [12:31] <Pazz> Hellooooo
#512 [12:31] <GRAVEL> Hi
#513 [12:31] <Pazz> Please, anybody?
#514 [12:31] <Pazz> OW god thanks
#515 [12:31] <Pazz> Hi Gravel
#516 [12:31] <GRAVEL> Hello
#517 [12:31] <GRAVEL> are u here to help me outÉ
#518 [12:32] <Pazz> Aw
#519 [12:32] <Pazz> so
#520 [12:32] <Pazz> u have a problem too?
#521 [12:32] <GRAVEL> yeah
#522 [12:32] <Pazz> I thought u could help me x)
#523 [12:32] <GRAVEL> I cant connect to any servers
#524 [12:32] <GRAVEL> Lol
#525 [12:32] <Pazz> But i can maybe help u
#526 [12:32] * jah [webchat@pool-96-246-45-101.nycmny.fios.verizon.net] has joined #minecrafthelp
#527 [12:32] <Pazz> Did you try connecting a big server?
#528 [12:32] <Pazz> Like Hypixel?
#529 [12:32] <GRAVEL> yea
#530 [12:33] <jah> hello?
#531 [12:33] <Pazz> And what's the message says?
#532 [12:33] <GRAVEL> hey
#533 [12:33] <Pazz> Hi Jah
#534 [12:33] <jah> hey
#535 [12:33] <GRAVEL> I can't connect to any servers on Minecraft, when I try to connect I get a "http://io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused no further information" message. I have logged out n In, uninstalled, reset my pc, modem, run as admin.
#536 [12:33] <Pazz> Do you have a free or a real account?
#537 [12:33] <GRAVEL> real
#538 [12:33] <jah> i have a real account
#539 [12:33] <GRAVEL> even got mvp on hypixel D:
#540 [12:33] <Pazz> What is you're version?
#541 [12:33] <GRAVEL> 1.14.4
#542 [12:34] <jah> i actually got my account yesterday
#543 [12:34] <Pazz> Hmmm
#544 [12:34] <Pazz> Just wait Jah
#545 [12:34] <jah> kk
#546 [12:34] <Pazz> So Gravel
#547 [12:34] <GRAVEL> I also have turned off my firiewall and malaware protection
#548 [12:34] <Pazz> I don't think it's gonna help
#549 [12:34] <Pazz> When this happened?
#550 [12:35] <Pazz> Gravel?
#551 [12:35] <GRAVEL> This morning at 8am spent like 3 hours trying to fix it and now I j ust log in every so often
#552 [12:35] <GRAVEL> to see if its fixed itself
#553 [12:35] <GRAVEL> but nothing yet
#554 [12:35] <Pazz> Try re-installing your minecraft version
#555 [12:35] <GRAVEL> Already did twice
#556 [12:36] <Pazz> Same w/ the launcher?
#557 [12:36] <GRAVEL> yeah
#558 [12:36] * Lucas [webchat@80-161-143-212-cable.dk.customer.tdc.net] has joined #minecrafthelp
#559 [12:36] <Pazz> Did u try another version?
#560 [12:36] <Pazz> Try it if not
#561 [12:36] <GRAVEL> Il try real quick
#562 [12:36] <Pazz> Jah?
#563 [12:36] <Pazz> What is your problem Jah?
#564 [12:36] <jah> hello
#565 [12:36] <Pazz> Hello Jah
#566 [12:37] <jah> uh i got my account yesterday
#567 [12:37] <Pazz> Yes?
#568 [12:37] <jah> and i tried to log in
#569 [12:37] <jah> yet it wont let me lg in
#570 [12:37] <Pazz> What is ur error message?
#571 [12:37] <Lucas> Yo, im having a problem with my account. I bought minecraft many years ago, but now when i log in to my account, it says i have to buy it again
#572 [12:38] <jah> invalid email or password
#573 [12:38] <Pazz> Wait Lucas i'mma try to help u after
#574 [12:38] <Pazz> Jah try restting ur password w/ ur email
#575 [12:38] <jah> alright
#576 [12:38] <jah> let me try that
#577 [12:38] <Pazz> Lucas?
#578 [12:38] <Lucas> Yes
#579 [12:38] <Pazz> So you can't connect anymore w/ ur account
#580 [12:38] <Lucas> I can log in, but it says i down own minecraft
#581 [12:39] <Pazz> Do u have multipleaccount
#582 [12:39] <Pazz> Are just one?
#583 [12:39] <Lucas> Im pretty sure my mail is correct
#584 [12:39] <Lucas> but
#585 [12:39] <Lucas> maybe im wrong
#586 [12:39] * Absol kicked Lucas from #minecrafthelp (Reason: ucas :Stop spamming)
#587 [12:40] <Pazz> So do you have multiple account are just one?
#588 [12:40] <jah> still not working :/
#589 [12:40] <Pazz> Hmmm
#590 [12:41] * eslaars [webchat@pool-98-110-40-213.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#591 [12:41] <Pazz> Did you manage to change your password?
#592 [12:41] <jah> idk if this is related but its not letting me sign in on minecraft.net
#593 [12:41] * Lucas [webchat@80-161-143-212-cable.dk.customer.tdc.net] has joined #minecrafthelp
#594 [12:41] <Lucas> Yo
#595 [12:41] <jah> it says my password is correct
#596 [12:41] <Pazz> Did you verificate ur email with a mail from mojang?
#597 [12:41] <Pazz> Welcome back Lucas
#598 [12:41] <jah> i believe i did
#599 [12:41] <Pazz> Check it again
#600 [12:41] <Lucas> I got kicked from the channel, so couldnt read what u wrote
#601 [12:41] <Pazz> Lucas
#602 [12:42] <Pazz> Yeah i know
#603 [12:42] * LenaC [webchat@bd3f9a4d.virtua.com.br] has quit. (Quit: webchat.esper.net)
#604 [12:42] <eslaars> so I found my old minecraft order info from circa 2010, It says I migrated the account all ready but the e-mail associated with is not getting password resets
#605 [12:42] <eslaars> is there any way to redeem that old code on a new login I made?
#606 [12:42] <Pazz> Every problem account needs to go to the channel dedicated to
#607 [12:43] <Pazz> See in the top
#608 [12:44] <Pazz> Account issue http://is.gd/mc_acct
#609 [12:44] <jah> says password changed 2 minutes ago
#610 [12:44] <Lucas> Yo pazz
#611 [12:44] <Pazz> yo
#612 [12:44] <Pazz> angain
#613 [12:44] <Pazz> again
#614 [12:44] * Absol kicked Pazz from #minecrafthelp (Reason: azz :Stop spamming)
#615 [12:44] <Lucas> Do you know how i fix my problem?
#616 [12:44] <Lucas> Do you know how i fix my problem?
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#618 [12:45] * Pazz [webchat@lfbn-nic-1-236-3.w2-15.abo.wanadoo.fr] has joined #minecrafthelp
#619 [12:45] <Pazz> Hi again
#620 [12:45] <Pazz> What a shitty bot
#621 [12:45] <Absol> Pazz: Please keep it civil
#622 [12:45] * Lilcam_ [webchat@cpe-104-139-48-201.carolina.res.rr.com] has joined #minecrafthelp
#623 [12:45] <eslaars> I read those before coming here....
#624 [12:46] <Pazz> Ow
#625 [12:46] <Lilcam_> Hello does anyone know how to refund this game
#626 [12:46] <Pazz> Than you selected account problem or technical issue?
#627 [12:46] <Pazz> You can't
#628 [12:46] * jah [webchat@pool-96-246-45-101.nycmny.fios.verizon.net] has joined #minecrafthelp
#629 [12:46] <Pazz> Try to contact mojang for more information
#630 [12:46] <Pazz> if u have a real problem than u maybe can
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#634 [12:47] <GRAVEL> Pazz I have a similar message when I try to connect on an older version, would you like the error?
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#636 [12:56] * capetao_teemo [webchat@c90686d3.virtua.com.br] has joined #minecrafthelp
#637 [12:56] <capetao_teemo> hello
#638 [12:57] * capetao_teemo [webchat@c90686d3.virtua.com.br] has quit. (Client Quit)
#639 [13:02] <GRAVEL> anyone here can help me out
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#641 [13:05] * frosara [webchat@81-231-184-154-no270.tbcn.telia.com] has joined #minecrafthelp
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#643 [13:06] * adhamalking12 [webchat@bzq-109-67-105-75.red.bezeqint.net] has joined #minecrafthelp
#644 [13:06] <adhamalking12> hi
#645 [13:07] <frosara> Hey I can't login to my minecraft java account even though the password/email is correct . Can anyone help me with this issue?
#646 [13:07] * LucXxGamerBr [webchat@187-84-10-212.metroethernet.dynamic.fst.sp.faster.net.br] has joined #minecrafthelp
#647 [13:07] <frosara> I have already tried to change my password and I still can't login in the minecraft java launcher.
#648 [13:08] <adhamalking12> I forgot my email
#649 [13:09] <adhamalking12> help me
#650 [13:09] <LucXxGamerBr> I bought a minecraft semi access, I had changed the nick I put mine that is LucxxGamerBr, but there was a problem on that account, you can remove that nick
#651 [13:10] <LucXxGamerBr> because they gave me another account but the nick is already being used
#652 [13:10] <LucXxGamerBr> help me please
#653 [13:10] * GRAVEL [webchat@bras-vprn-mtrlpq5405w-lp130-01-76-69-109-13.dsl.bell.ca] has quit. (Quit: webchat.esper.net)
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#656 [13:49] * makson [webchat@87.116.179.11] has joined #minecrafthelp
#657 [13:49] <makson> Hi
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#659 [13:54] * Lihh [webchat@189-18-9-76.dsl.telesp.net.br] has joined #minecrafthelp
#660 [13:55] <Lihh> I can not log in to my account, whenever I try to log in the site the button is pressed and does not load anything.
#661 [13:58] * Lord_of_Life [~Lord@77.28.121.206] has joined #minecrafthelp
#662 [14:01] * Penkuu [webchat@public-gprs404532.centertel.pl] has joined #minecrafthelp
#663 [14:01] <Penkuu> I cant log in.
#664 [14:06] * sebaas [webchat@customer-TOR-171-241.megared.net.mx] has joined #minecrafthelp
#665 [14:06] <sebaas> hola
#666 [14:07] <sebaas> quiero descargar otra version de minecraft y me sale "Detalles del error: El proceso no tiene acceso al archivo porque estᠳiendo utilizado por otro proceso."
#667 [14:08] <sebaas> ya elimine todos los programas no compatibles y aun asi sigue saliendo
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#669 [14:13] * nat [webchat@035-136-150-145.dhcp.bhn.net] has joined #minecrafthelp
#670 [14:14] <nat> i just got a new laptop, lenovo yoga 730, and everytime i try to play i get an error messaging saying that the game crashed, dont know what to do.
#671 [14:17] * mal [webchat@24-215-105-125.eastlink.ca] has joined #minecrafthelp
#672 [14:19] <mal> I need help changing my security questions on my mojang account, because I can't remember what my answers were for the questions. which means I can't fully log into my account and change them. because i don't remember what they are.
#673 [14:25] * Lihh [webchat@189-18-9-76.dsl.telesp.net.br] has quit. (Quit: webchat.esper.net)
#674 [14:25] * Anduhsun [webchat@107-196-15-212.lightspeed.wchtks.sbcglobal.net] has joined #minecrafthelp
#675 [14:28] <Anduhsun> I purchased a gift code online through amazon and redeemed it, or tried to at least. Now I'm stuck on a screen that says "Placing Order" with a spinning wheel, which has been taunting me for like 30 min now. What do I do?
#676 [14:32] * Emosybergirl [webchat@CPEf0f24938efb3-CMf0f24938efb0.cpe.net.cable.rogers.com] has joined #minecrafthelp
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#679 [14:35] <rinfumi> how do i get lwjgl 3.2.2
#680 [14:35] <Emosybergirl> Hi I just Got my Mojang Minecraft account and it isn't letting me log in?
#681 [14:37] <Emosybergirl> what should I do?
#682 [14:40] <Emosybergirl> I literally just payed for it yesterday?
#683 [14:41] * nat [webchat@035-136-150-145.dhcp.bhn.net] has quit. (Quit: webchat.esper.net)
#684 [14:52] * MrNarwhal2934 [webchat@c-68-41-139-173.hsd1.mi.comcast.net] has joined #minecrafthelp
#685 [14:52] <frosara> Hey I can't login to my minecraft java account even though the password/email is correct . Can anyone help me with this issue? I have already tried to change my password and I still can't login in the minecraft java launcher.
#686 [14:53] * cash [webchat@S0106789684bd447a.cg.shawcable.net] has quit. (Quit: webchat.esper.net)
#687 [14:56] <MrNarwhal2934> I was trying to buy Minecraft on a Lenovo desktop and the payment won't go through, I've gone over the card numbers to make sure its right. Any ideas will be helpful.
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#692 [15:09] * djenvino [webchat@189-155-20-31.ftth.glasoperator.nl] has joined #minecrafthelp
#693 [15:09] <djenvino> i cannot login to my windows 10 account
#694 [15:10] * HiddenCS [webchat@71-10-195-240.dhcp.cpgr.mo.charter.com] has joined #minecrafthelp
#695 [15:10] <HiddenCS> I have lost access to my Minecraft account, and this one mod pack told me that my account was not a Premium Minecraft account, I paid for mine back in 2014 and I can send proof from the Mojang long in center.
#696 [15:10] <HiddenCS> I just can't log into the Minecraft launcher and minecraft.net, I have no Idea why. When I try and log into the Minecraft launcher it just doesn't let me, there is no error message, nothing. (look at screenshot below for the Minecraft launcher) I'm just really confused on why this happened and hope I can get my account back.
#697 [15:11] <HiddenCS> Don't think I can add screenshots into this
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#702 [15:26] * myminecraftdoesntworkwtf [webchat@natp-128-119-202-65.wireless.umass.edu] has joined #minecrafthelp
#703 [15:27] <myminecraftdoesntworkwtf> minecrafrt wont work frick
#704 [15:29] * Twinsun [webchat@ip-105.net-81-220-138.rev.numericable.fr] has quit. (Quit: webchat.esper.net)
#705 [15:30] <myminecraftdoesntworkwtf> The minecraft launcher opens but when I try t open the actual game it says, failed to download file. Name: af_za.json
#706 [15:30] <myminecraftdoesntworkwtf> THe revocation function was unable to check revocation for the certificate
#707 [15:37] * McDavitt05 [webchat@97-95-184-156.dhcp.oxfr.ma.charter.com] has joined #minecrafthelp
#708 [15:38] * Lord_of_Life_ [~Lord@77.28.120.149] has joined #minecrafthelp
#709 [15:38] <McDavitt05> hello, i am trying to access an old Minecraft account that I owned. The username was McDavitt05. I can't seem to get the login information correctly.
#710 [15:38] * jovoking7 [webchat@tm.78.153.35.144.dc.cable.static.telemach.net] has joined #minecrafthelp
#711 [15:39] <jovoking7> how can my friend joins my server
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#714 [15:40] * iTsDavidHeros [webchat@host-181-199-58-159.ecua.net.ec] has joined #minecrafthelp
#715 [15:40] <iTsDavidHeros> no se me descarga el launcher de minecraft por un error
#716 [15:42] <iTsDavidHeros> el error es 2318
#717 [15:42] * Alex7 [webchat@90.249.51.126] has joined #minecrafthelp
#718 [15:42] * Whayze [webchat@p5B0A727B.dip0.t-ipconnect.de] has joined #minecrafthelp
#719 [15:43] <Alex7> I cannot register for a minecraft account to be able to buy the game. At the verification of your email section there is an error and kicks me out.
#720 [15:44] <Whayze> Hello, my problem is that i bought minecraft years ago with a different e-mail than today... now my email address is deleted by the provider how can i fix this
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#727 [15:52] <terezat16CZ> i cant join to servers
#728 [15:53] <JokerFactor> for some reason, i cant login to my minecraft account through the launcher. ive waited 3 hours to change my password like one site said, then it didnt work. i then waited 30 minutes because thats what this site said. didnt work.
#729 [15:53] * LucXxGamerBr [webchat@187-84-10-212.metroethernet.dynamic.fst.sp.faster.net.br] has quit. (Quit: webchat.esper.net)
#730 [15:55] * Juan [webchat@67-1-168-4.tcso.qwest.net] has joined #minecrafthelp
#731 [15:55] <Juan> my items just disapeared
#732 [15:55] <Juan> bedrock edition
#733 [15:55] <Juan> literally everything
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#735 [15:57] * QuickInfo [webchat@cmv23.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#736 [15:58] <QuickInfo> Is there other way to change your birthday than sending email to mojang.com? :)
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#739 [16:04] <Ouijack> hi
#740 [16:05] <Ouijack> my win 10 code dont work
#741 [16:06] * Ouijack [webchat@94.54.58.172] has quit. (Client Quit)
#742 [16:07] * Galaxy_2Alex [~Odysseius@cpc104498-sgyl40-2-0-cust162.18-2.cable.virginm.net] has quit. (Ping timeout: 189 seconds)
#743 [16:07] * Ouijack [webchat@94.54.58.172] has joined #minecrafthelp
#744 [16:07] <Ouijack> hi
#745 [16:08] <Ouijack> my minecraft win10 code dont work
#746 [16:08] <Ouijack> please help me
#747 [16:08] * PatoFontanet [webchat@56-48-138-186.fibertel.com.ar] has joined #minecrafthelp
#748 [16:08] <Ouijack> hi
#749 [16:08] * Nick [webchat@47.156.200.172] has joined #minecrafthelp
#750 [16:08] <Nick> hello?
#751 [16:08] <Ouijack> my mc win 10 code dont work
#752 [16:08] <Ouijack> please help me
#753 [16:09] * Nick is now known as Guest72778
#754 [16:09] <Guest72778> ??
#755 [16:09] <Ouijack> my code is stolen
#756 [16:09] <Guest72778> i am nick
#757 [16:09] <Ouijack> my code is stolen
#758 [16:09] <PatoFontanet> hello
#759 [16:09] <PatoFontanet> The game crashed whilst initializing game
#760 [16:09] <PatoFontanet> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#761 [16:09] <PatoFontanet> can someone help me?
#762 [16:10] <Guest72778> i see, we leave our problems here and wait for people to get back
#763 [16:10] <QuickInfo> Not really :V
#764 [16:10] <QuickInfo> Read the rules
#765 [16:11] <QuickInfo> But PatoFontanet ... I remember having this problem as well
#766 [16:12] <PatoFontanet> I don't understand
#767 [16:12] <PatoFontanet> :(
#768 [16:12] * matt8 [webchat@45-29-192-68.lightspeed.wepbfl.sbcglobal.net] has joined #minecrafthelp
#769 [16:13] <QuickInfo> Most people recomends updating your graphic driver
#770 [16:13] <matt8> can anyone help me with my problem or is this chat empty
#771 [16:13] <PatoFontanet> How can I do this?
#772 [16:13] <QuickInfo> But I'm pretty sure Its was something much easier to solve this
#773 [16:13] <QuickInfo> Just ask matt8
#774 [16:14] <Guest72778> alright so, I have my email account, and password for my account completely right, and can sign in on a different computer. But I can't sign in on this one. I've tried waiting, and I've tried disabling my VPN/malware protection.
#775 [16:14] <matt8> so i had an old account on this pc, it was mattycool, one day the game just straight up logged me out and wouldnt let me back in with the same username and password, tried changing it and it didnt work
#776 [16:15] <QuickInfo> Guest72778 You cannot login? The site froze? Or you are asked help questions?
#777 [16:15] <QuickInfo> matt8 sounds like you have been hacked.
#778 [16:15] <Guest72778> when hit the log in button on the site, it does nothing.
#779 [16:16] <matt8> wellllllllllllll
#780 [16:16] <Guest72778> the launcher says invalid
#781 [16:16] <matt8> how exactly do i get my account back? is there any way?
#782 [16:16] <QuickInfo> BTW guys I'm not one of those voluenteers xD I came here because I have a little problem myslef :>
#783 [16:16] <matt8> RiP
#784 [16:16] <QuickInfo> You hsould be able to get it back
#785 [16:17] <matt8> how so
#786 [16:17] * RebelCoonG59 [webchat@c-75-65-135-167.hsd1.la.comcast.net] has joined #minecrafthelp
#787 [16:17] <QuickInfo> Unless you waited like years
#788 [16:17] <matt8> nah
#789 [16:17] * PatoFontanet [webchat@56-48-138-186.fibertel.com.ar] has quit. (Quit: webchat.esper.net)
#790 [16:17] <matt8> its been like a month
#791 [16:17] <matt8> or less
#792 [16:17] <matt8> so how can i get it back
#793 [16:17] <QuickInfo> Ugh ... Not good ... But you could try those account recovery options
#794 [16:17] <RebelCoonG59> does anyone here know how to fix mincraft java edition not connecting to internet?
#795 [16:17] <QuickInfo> the most important thing is ... You need to have account email
#796 [16:18] <matt8> that the thing is its an old email and i dont have access to it anymore
#797 [16:18] <QuickInfo> Then I'm afraid your account is lost
#798 [16:18] <QuickInfo> Do you have purshe codes?
#799 [16:18] <matt8> rip in the mf chat
#800 [16:18] <matt8> no
#801 [16:18] <matt8> i got the game years ago
#802 [16:18] <RebelCoonG59> !F
#803 [16:18] <matt8> F
#804 [16:18] <QuickInfo> F
#805 [16:18] <Guest72778> f
#806 [16:18] <matt8> well thanks anyways
#807 [16:19] <matt8> adios
#808 [16:19] <QuickInfo> I don't thikn you can retrevie your account then matt8
#809 [16:19] <matt8> yeah
#810 [16:19] * matt8 [webchat@45-29-192-68.lightspeed.wepbfl.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#811 [16:19] <QuickInfo> Not to make fun of you but this is like one of those "No I don't know mail.... but this account is mine"
#812 [16:20] <Guest72778> i cant find anyone with the same problem im having anywhere
#813 [16:20] <QuickInfo> You know what Guest 72778?
#814 [16:20] <Guest72778> and that either means im stupid or really unlucky
#815 [16:20] <QuickInfo> I think I had similar problem today with changing my nickname
#816 [16:21] <QuickInfo> I clicked "change" button and it would just froze
#817 [16:21] <RebelCoonG59> so i got java edition and no internet access
#818 [16:21] <QuickInfo> I had to reenter site few times
#819 [16:21] <Guest72778> nickname?
#820 [16:21] <QuickInfo> But I finally managed to make it work
#821 [16:21] <QuickInfo> I think the servers are busy right now
#822 [16:21] * cash [webchat@S0106789684bd447a.cg.shawcable.net] has joined #minecrafthelp
#823 [16:22] <Guest72778> everything works fine on a different computer
#824 [16:22] <Guest72778> the site and the launcher
#825 [16:22] <Guest72778> everyone tells me to "wait at least three hours" but i waited for five days
#826 [16:22] <QuickInfo> Then it's not servers fault
#827 [16:22] <QuickInfo> Hmmm
#828 [16:22] <RebelCoonG59> mine doesnt work ever, tried my other pc, changed gpus and nothing worked
#829 [16:23] * PatoFontanet [webchat@56-48-138-186.fibertel.com.ar] has joined #minecrafthelp
#830 [16:23] <PatoFontanet> The game crashed whilst initializing game
#831 [16:23] <PatoFontanet> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#832 [16:23] <PatoFontanet> What I must do?
#833 [16:24] <QuickInfo> Well guys let's see the very first thing to do
#834 [16:24] <QuickInfo> Have you treiend disabling Firewall?
#835 [16:24] <RebelCoonG59> go to your gpu drivers settings and turn open gl off
#836 [16:24] <cash> i downloaded an alt from the altening and now i can't get my real acc back it says if ur acc was made after 2012 use username if not email i tried both it doesn't work when i try on another computer it's fine and i can't log into minecraft.net or like the badlion client
#837 [16:24] <RebelCoonG59> if turned it off and on
#838 [16:25] <cash> yo
#839 [16:26] <cash> anyone here...
#840 [16:26] <RebelCoonG59> yea
#841 [16:26] <QuickInfo> :)
#842 [16:26] <cash> what should i do??
#843 [16:27] <QuickInfo> Sooo you used illegal program to play minecraft and you don't know why it doesn't work?
#844 [16:27] <QuickInfo> I mean you should head over and ask creators of altening
#845 [16:28] <RebelCoonG59> :\
#846 [16:28] <QuickInfo> "Hey! I bought pirated version of your movie and it's all broken! Give my money back!"
#847 [16:28] <RebelCoonG59> LOL
#848 [16:28] <QuickInfo> BTW Rebel
#849 [16:29] <QuickInfo> Meaby you know hoe to change Birthday? :3
#850 [16:29] <RebelCoonG59> what??
#851 [16:29] <QuickInfo> In the account information
#852 [16:30] <RebelCoonG59> im 22 bro
#853 [16:30] <QuickInfo> I have sent an email to mojang if it were possible to change your birthdate but they are gonna replay like in few months :/
#854 [16:30] <QuickInfo> I didn't ask about your age :V
#855 [16:31] <RebelCoonG59> not my age ro the account age
#856 [16:31] <QuickInfo> What? :V
#857 [16:31] <RebelCoonG59> nvm
#858 [16:31] <QuickInfo> I need to change my Birthdate :V
#859 [16:31] <QuickInfo> That is all xD
#860 [16:31] <QuickInfo> What are you talking about? :3
#861 [16:31] <RebelCoonG59> oh i was confused,
#862 [16:32] <QuickInfo> Happens x)
#863 [16:32] <RebelCoonG59> my java wont connect to the internet
#864 [16:32] <QuickInfo> Tried to disable Firewall?
#865 [16:33] <QuickInfo> Do you have the latest version of Java?
#866 [16:33] <RebelCoonG59> yea, i even turned on nord vpn
#867 [16:33] <RebelCoonG59> yes
#868 [16:33] <QuickInfo> Is it possible that you use 64 bit java on 32 bit machine?
#869 [16:34] <RebelCoonG59> no, i built this on a 64x
#870 [16:34] <QuickInfo> hmm
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#872 [16:35] * SwordMasterEC [webchat@131-100-188-54.conectaraxa.com.br] has joined #minecrafthelp
#873 [16:35] <QuickInfo> Tried to relogging on your account?
#874 [16:35] <QuickInfo> Tried to restart your modem/router?
#875 [16:35] <RebelCoonG59> once and yes
#876 [16:35] <SwordMasterEC> yes
#877 [16:35] <an_one> minecraft won't finish launching
#878 [16:36] <SwordMasterEC> hey, just testing, are you seeing my messages?
#879 [16:36] <QuickInfo> Yeah
#880 [16:36] * Robby1 [webchat@71-215-37-56.ftmy.centurylink.net] has joined #minecrafthelp
#881 [16:36] * an_one [webchat@c-67-184-12-86.hsd1.il.comcast.net] has quit. (Client Quit)
#882 [16:36] <RebelCoonG59> I have mine installed onto an M.2
#883 [16:37] <cash> why do i feel like quickinfo isn't the real deal
#884 [16:37] <QuickInfo> Meaby try switching to wifi/cable internet
#885 [16:37] <QuickInfo> I am not cash xD
#886 [16:37] <SwordMasterEC> Can anyone help me? I think my computer is blocking acess to the minecraft.net authentication server...
#887 [16:38] <QuickInfo> I myself seraching for answer for my question xD
#888 [16:38] <RebelCoonG59> tried that too, i tried a good bit of things
#889 [16:39] * RebelCoonG59 [webchat@c-75-65-135-167.hsd1.la.comcast.net] has quit. (Quit: webchat.esper.net)
#890 [16:39] <QuickInfo> I dunno Rebel ... The only thing you could do is entering Windows Sefe Mode and try in there?
#891 [16:39] <QuickInfo> No other ideas sorry :V
#892 [16:39] <QuickInfo> Try swithing off firewall Sword
#893 [16:40] * QuickInfo [webchat@cmv23.neoplus.adsl.tpnet.pl] has quit. (Quit: webchat.esper.net)
#894 [16:40] <SwordMasterEC> I've tried that already
#895 [16:40] <Robby1> I Bought my account back in 2012 and haven't played in a I just downloaded Minecraft onto a new computer and when I try to log in it says I need to migrate my account but when I do it says I already have and recommends I change my password whenever I try to change my password it says its sending an email but I don't receive anything in my inbox or
#896 [16:40] <Robby1> my spam I have the original email from when I bought the account with the Transaction ID I just want to be able to log in and play again I need help
#897 [16:41] <SwordMasterEC> I've disabled my firewall and all my antivirus
#898 [16:43] <SwordMasterEC> I can't log into my account neither ont he minecraft website nor using any launcher...
#899 [16:43] <SwordMasterEC> ;-;
#900 [16:43] <Robby1> same here
#901 [16:44] * Lexis [webchat@pool-96-230-67-212.bstnma.fios.verizon.net] has joined #minecrafthelp
#902 [16:44] <SwordMasterEC> I've already tried resetting and restarting my network and my computer
#903 [16:44] <SwordMasterEC> But nothing works
#904 [16:44] <GreyVulpine> Ever pirate minecraft before?
#905 [16:44] <GreyVulpine> If you have, this would explain why you have the current issue
#906 [16:45] * SwordMasterEC [webchat@131-100-188-54.conectaraxa.com.br] has quit. (Quit: webchat.esper.net)
#907 [16:46] * SwordMasterEC [webchat@131-100-188-54.conectaraxa.com.br] has joined #minecrafthelp
#908 [16:46] <Robby1> I had a cracked account way back in like 2011 but was able to play after that when I bought my own account
#909 [16:46] * Wendel [webchat@45.165.245.10] has joined #minecrafthelp
#910 [16:46] <SwordMasterEC> hey can you say what you just said again? I've refreshed the site
#911 [16:46] <Wendel> Hello
#912 [16:47] * jontron [webchat@ool-457d481c.dyn.optonline.net] has joined #minecrafthelp
#913 [16:47] <Robby1> its been a couple years now and I want to play again an now im having this issue
#914 [16:47] <Wendel> I need help with my account
#915 [16:48] <Wendel> Can someone help me?
#916 [16:48] <jontron> I need help logging into my account. i have entered my account details multiple times and it still says "invalid email or password." I have even had my password reset and it still wont work
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#918 [16:51] * pistachio [webchat@d8D8742E3.access.telenet.be] has joined #minecrafthelp
#919 [16:51] <pistachio> Hi I just bought this game, but I can only find flat worlds?
#920 [16:51] <pistachio> How do i change this
#921 [16:52] <Lexis> Basically I bought the game on Monday and everytime that i try to load the game it freezes the loading scrren and then it crashes. I have reseted this computer numerous of times, i have have even check and reseted my network connection several times. I tried to check if my computer could handle the game but im not sure if i am reading it correctly.
#922 [16:52] <Lexis>
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#925 [16:58] <SwordMasterEC> hello
#926 [16:59] <SwordMasterEC> somebody there?
#927 [17:02] * SwordMasterEC [webchat@131-100-188-54.conectaraxa.com.br] has quit. (Quit: webchat.esper.net)
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#931 [17:07] * hariissary [webchat@76-218-108-206.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#932 [17:08] <hariissary> Hello! So i bought the minecraft windows 10 edition, and I want to switch to the java version without having to buy another version of the game. Is it possible to do this? Thank you!
#933 [17:08] <GreyVulpine> It is not. They're seperate versions
#934 [17:11] <hariissary> So do i have to purchase the java version of minecraft along with the windows 10 version in order to play the java version?
#935 [17:11] <GreyVulpine> You need to purchase the java version of minecraft to play the java version
#936 [17:12] <hariissary> Then is it possible to get a refund for my windows 10 version?
#937 [17:12] <GreyVulpine> The windows 10 version is an entirely seperate, stand-alone version of minecraft that also works in windows, and can be played cross-platform in multiplayer with Xbox one, switch, and some other mobile users
#938 [17:12] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#939 [17:13] <hariissary> Can PS4 players cross-play with windows 10 players?
#940 [17:14] * ericeeee [webchat@047-028-102-086.res.spectrum.com] has joined #minecrafthelp
#941 [17:14] <ericeeee> hello
#942 [17:15] <GreyVulpine> hariissary - Can't answer that, I don't use windows 10 minecraft
#943 [17:15] <ericeeee> I cannot login to my account even though I am using the right info
#944 [17:15] <ericeeee> How can I fix this?
#945 [17:15] <hariissary> Ok thank you for the help!
#946 [17:24] * lol [webchat@pool-96-230-67-212.bstnma.fios.verizon.net] has joined #minecrafthelp
#947 [17:30] * th3_hampst3r [webchat@158.122.189.80.dyn.plus.net] has joined #minecrafthelp
#948 [17:30] <th3_hampst3r> so my old account was stolen and migrated
#949 [17:30] <th3_hampst3r> can anyone tell me how long this usually takes to get solved?
#950 [17:30] <th3_hampst3r> i have waited 1 week already
#951 [17:30] <GreyVulpine> https://help.mojang.com/customer/portal/emails/new
#952 [17:31] <GreyVulpine> Check the link next to the submit button
#953 [17:31] <th3_hampst3r> thanks
#954 [17:31] <th3_hampst3r> but have filled out this form already
#955 [17:31] <th3_hampst3r> 1 week ago with no response
#956 [17:31] <th3_hampst3r> just wondering how long i should expect to wait?
#957 [17:31] <GreyVulpine> And the link next to the submit button is labeled "When will I hear back"
#958 [17:32] <th3_hampst3r> gotcha my bad
#959 [17:32] <th3_hampst3r> july 4th-23rd august
#960 [17:32] <th3_hampst3r> so 6 weeks
#961 [17:32] <th3_hampst3r> wow lol
#962 [17:32] * Absol kicked th3_hampst3r from #minecrafthelp (Reason: h3_hampst3r :Stop spamming)
#963 [17:33] * th3_hampst3r [webchat@158.122.189.80.dyn.plus.net] has joined #minecrafthelp
#964 [17:33] <th3_hampst3r> 6 weeks is a long time to wait for customer support!
#965 [17:34] <GreyVulpine> Indeed
#966 [17:34] <th3_hampst3r> thankyou for your help though
#967 [17:34] <lol> Basically I bought the game on Monday and everytime that i try to load the game it freezes the loading scrren and then it crashes. I have reseted this computer numerous of times, i have have even check and reseted my network connection several times. I tried to check if my computer could handle the game but im not sure if i am reading it correctly
#968 [17:34] <lol> .
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#971 [17:42] * Stergios [webchat@81-231-184-154-no270.tbcn.telia.com] has joined #minecrafthelp
#972 [17:42] <Stergios> Hey I can't login to my minecraft java account even though the password/email is correct . Can anyone help me with this issue? I have already tried to change my password and I still can't login in the minecraft java launcher.
#973 [17:43] * Shabby [webchat@c-73-90-20-157.hsd1.ca.comcast.net] has joined #minecrafthelp
#974 [17:43] <Shabby> Hello
#975 [17:43] <Shabby> Account is migrated, purchace not showing up. Purchaced minecraft back in like 2011, can only play demo mode. Have tried everything
#976 [17:47] * deathsh0ck [webchat@pool-96-237-52-70.bstnma.fios.verizon.net] has joined #minecrafthelp
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#978 [17:48] <deathsh0ck> Hey, so i've been able to access my account prior to this on my laptop which is now broken, i tried to contact technical support to no avail. (haven't gotten a single email when clicking forgot my password) and when i try to migrate my account to mojang it says this email has already been migrated showing i have been able to access this account bef
#979 [17:48] <deathsh0ck> orehand.
#980 [17:50] <deathsh0ck> I was able to boot up the laptop (not for long) and acquire my last used password and when i try entering it into the login fields it still says invalid password/email account
#981 [17:53] * bhxczj [webchat@035-141-133-054.dhcp.bhn.net] has joined #minecrafthelp
#982 [17:56] * sadik [webchat@ip68-111-184-171.sd.sd.cox.net] has joined #minecrafthelp
#983 [17:56] <sadik> Hi we have problem
#984 [17:57] <sadik> purchased the game but can not play, keep crashing
#985 [17:57] <sadik> using windows 8.1
#986 [17:57] <sadik> why?
#987 [17:58] * lol [webchat@pool-96-230-67-212.bstnma.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#988 [17:59] * Robby1 [webchat@71-215-37-56.ftmy.centurylink.net] has quit. (Quit: webchat.esper.net)
#989 [17:59] <deathsh0ck> I've been waiting a for an answer for about 10 minutes myself i'm not entirely sure on wait times for this but it looks like they have plenty of users to help i'm not an administrator nor do i claim to be but do you have any error report information or anything that appears on crash? Also you might be in the wrong sub-forums i believe this is for a
#990 [17:59] <deathsh0ck> ccount login information being broken
#991 [17:59] <sadik> hi
#992 [18:01] <sadik> game crashes
#993 [18:01] <deathsh0ck> Does it give you a reason for why the game crashes?
#994 [18:02] <deathsh0ck> Or does it just crash? (As i said i'm not an administrator just another user experiencing issues
#995 [18:02] <sadik> no reasone
#996 [18:02] <sadik> soonest start a game it carsh
#997 [18:02] <deathsh0ck> I apologize to inform you but i cannot be of assistance in which case try re-installing the launcher
#998 [18:03] <deathsh0ck> that's my best advice
#999 [18:03] <sadik> are you a user or technical support ?
#1000 [18:03] <deathsh0ck> user
#1001 [18:03] <deathsh0ck> just doing what i can to assist because i am also waiting xD
#1002 [18:03] * toasttyy [webchat@cpe-70-121-120-16.austin.res.rr.com] has joined #minecrafthelp
#1003 [18:03] <sadik> how can i reach technical support?
#1004 [18:03] <deathsh0ck> You can contact mojang technical support
#1005 [18:03] <sadik> how i canotact them
#1006 [18:03] <deathsh0ck> This is a chatroom with active administrators that help users like us
#1007 [18:03] <toasttyy> Error details: The process cannot access the file because it is being used by another process. i keep getting this message and i checked to see if i have byte fence which i dont
#1008 [18:03] <deathsh0ck> Look up their email bcontact information
#1009 [18:04] <sadik> thank you!
#1010 [18:04] <deathsh0ck> My pleasure
#1011 [18:05] <sadik> after purchase the game for 26.95, do I need to pay for srevers/rooms
#1012 [18:05] <deathsh0ck> Typically yes.
#1013 [18:05] <toasttyy> im not sure if my message went through
#1014 [18:05] <deathsh0ck> You can play in online servers with your friends or look up local servers for good connection if you are trying to play with a controlled group
#1015 [18:05] <deathsh0ck> it did toasty
#1016 [18:05] <deathsh0ck> you just gotta wait a few
#1017 [18:06] <sadik> oh, may be that is the issue
#1018 [18:06] <toasttyy> okay thank you just making sure (:
#1019 [18:06] <deathsh0ck> of course gamer friend :D
#1020 [18:06] * Kiril [webchat@host81-151-2-235.range81-151.btcentralplus.com] has joined #minecrafthelp
#1021 [18:06] <sadik> i selected create new, then it starts and crash
#1022 [18:06] <deathsh0ck> Ahhhh.... Yea creating a server is rather difficult from what i remember
#1023 [18:06] <deathsh0ck> You have to port forward and make a static ip
#1024 [18:07] <Kiril> i cant log into the minecraft launcher
#1025 [18:07] <deathsh0ck> Each of which is too lengthy too go into detail and you would be better suited with YT videos
#1026 [18:07] <sadik> okay, not new server.
#1027 [18:08] <sadik> Then i need to find someone
#1028 [18:08] <sadik> to play with their server, is that correct?
#1029 [18:08] <Kiril> can anyone tell me what to do because i just bought minecraft but i cant log into the launcher
#1030 [18:08] <deathsh0ck> Try to find an empty local server, Sadik if you only wish to play with close friends, but know that people in your region will be likely to join
#1031 [18:09] <deathsh0ck> Kiril is it saying "Invalid Email or password"
#1032 [18:09] <Kiril> yes it is
#1033 [18:09] <deathsh0ck> I'm experiencing the same issue after having the game work on a prior device
#1034 [18:09] <Kiril> ive tried changing my password
#1035 [18:09] * Zipper [webchat@199.38.237.0] has joined #minecrafthelp
#1036 [18:10] <Kiril> but nothing works
#1037 [18:10] <deathsh0ck> Tech support hasn't gotten back to me and when i click forgot password it doesn't send me an email
#1038 [18:10] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#1039 [18:10] <Kiril> i cant even log into the minecraft.net website on my pc
#1040 [18:10] <deathsh0ck> Try mojang's official website?
#1041 [18:10] <Kiril> i can only log into the website from my phone
#1042 [18:11] <Kiril> i did
#1043 [18:11] <Kiril> nothing works
#1044 [18:11] <Kiril> i know its the right password and email because i logged in the mojang website and in the minecraft one
#1045 [18:12] <Kiril> so i am confused
#1046 [18:12] <deathsh0ck> That's really weird make sure u don't have caps lock or anything on, as i'm just another user experiencing similar issues unfortunately i don't have any resolves but if i find one then i'll let you know
#1047 [18:12] * PyroHUDDA [webchat@178-220-6-33.dynamic.isp.telekom.rs] has joined #minecrafthelp
#1048 [18:12] * SadrikX [webchat@140.190.54.39] has joined #minecrafthelp
#1049 [18:12] <Kiril> yh i will see but nothing has changed for abot 3 hours
#1050 [18:12] <PyroHUDDA> what
#1051 [18:12] <deathsh0ck> i've been at it for about 6 days
#1052 [18:12] <deathsh0ck> could be worse
#1053 [18:13] <deathsh0ck> i just want to engineer redstone creations ;c
#1054 [18:13] <Kiril> i just wanna play hardcore with my boyzz
#1055 [18:13] <deathsh0ck> XD
#1056 [18:13] <SadrikX> So last month or so maybe I logged into Minecraft using my username (bought game back in beta), now, it doesn't work and doesn't exist... ?!?
#1057 [18:13] <Zipper> Kids can't join worlds, one on iphone other ipad. They can both join a world through another kids device (all three can play). Restarted devices, reset network settings, nothing works
#1058 [18:13] <PyroHUDDA> i just want to login into mc.net
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#1060 [18:15] <deathsh0ck> SadrikX can you migrate your account?
#1061 [18:15] <SadrikX> never setup an email account for Minecraft that I could ever recall... java/windows version. Any ideas what happened to my account w/ in last month or so? Migration FAQ's useless in my situation since I can't migrate if I don't have an email registered.
#1062 [18:15] <SadrikX> When I tried, it said it was already migrated... but no CLUE where. :(
#1063 [18:15] <deathsh0ck> LOOOOOL
#1064 [18:15] <deathsh0ck> That's exactly my issue
#1065 [18:16] <deathsh0ck> I literally even had the password saved in my prior device used
#1066 [18:16] <SadrikX> and July 4th is last update on when Mojang is replying to tickets. :( Exactly!
#1067 [18:16] <deathsh0ck> i try on this device and it says my credentials are invalid
#1068 [18:16] <SadrikX> Same here, busted out old PC to verify my username was right and sure enough
#1069 [18:16] * sadik [webchat@ip68-111-184-171.sd.sd.cox.net] has quit. (Quit: webchat.esper.net)
#1070 [18:16] <deathsh0ck> That's eerily identical to my situation
#1071 [18:16] <Kiril> guys can u explain to me what does this mean
#1072 [18:17] <Kiril> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.
#1073 [18:17] <SadrikX> it ran the update first of course since I didn't run it on here since this last update. soo annoying, wanted to try out the new RTX packs
#1074 [18:17] <deathsh0ck> Before minecraft tracked our accounts with emails it was done with usernames
#1075 [18:17] <SadrikX> apparently our accounts were too old, LOL
#1076 [18:17] <SadrikX> yep
#1077 [18:17] <Kiril> i literally bought it today tho
#1078 [18:17] <deathsh0ck> Therefore any account made before 2012 uses a username typically unless migrated to the new email system
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#1080 [18:18] * shmuel [webchat@pa49-199-136-124.pa.vic.optusnet.com.au] has joined #minecrafthelp
#1081 [18:18] <deathsh0ck> so you should use email credentials to log in not your account username credentials
#1082 [18:18] * Nick is now known as Guest25855
#1083 [18:18] <shmuel> i cant renew my realms subscription
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#1085 [18:19] <Kiril> i did but again it says invalid password or username
#1086 [18:20] <deathsh0ck> It seems as though a lot of users are experiencing similar issues Kiril, i would suggest their launcher services are down... But their website(s) is/are still running fine and i have friends in discord visibly playing mc
#1087 [18:20] * SadrikX [webchat@140.190.54.39] has quit. (Quit: webchat.esper.net)
#1088 [18:20] <Kiril> the weird thing is i can log into the website through my phone but i cant log into the launcher
#1089 [18:21] <Kiril> same most of my friends played minecraft today i was the only one not being able to log in
#1090 [18:21] <deathsh0ck> do you guys recieve the "Forgot your password" email or am i the only one not getting them
#1091 [18:22] <deathsh0ck> I've checked literally all my folders
#1092 [18:22] <deathsh0ck> for 6 days :C
#1093 [18:22] * Katie [webchat@165-104-72.69.dynamic.lrecok.net] has joined #minecrafthelp
#1094 [18:22] <Kiril> i dont think i have but ive changed my password 4 times
#1095 [18:22] <Kiril> just today
#1096 [18:22] * Katie is now known as Guest88830
#1097 [18:22] <Kiril> and nothing works i just feel im going crazy
#1098 [18:23] <deathsh0ck> It doesn't even send me the email to fix my password
#1099 [18:23] <deathsh0ck> You're not the only one i understand your grief far too well
#1100 [18:24] <Kiril> if i cant log into it tomorrow
#1101 [18:24] <Guest88830> I dont remember my email i used to create my account since i made it a very long time ago anybody know how i can change it?
#1102 [18:24] <Kiril> then i will be so mad literally messing up all my plans XD
#1103 [18:24] <deathsh0ck> i wish you the best of luck kiril as i wish it upon myself as well
#1104 [18:25] <Kiril> i wish you good luck bro
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#1106 [18:25] <Kiril> have you sent an email to mojang tho
#1107 [18:25] <deathsh0ck> yeah the first day
#1108 [18:25] <deathsh0ck> 6 days have passed
#1109 [18:25] <deathsh0ck> no dice
#1110 [18:25] <Kiril> you just discouraged me
#1111 [18:25] <deathsh0ck> XD
#1112 [18:25] <deathsh0ck> Sorry friend
#1113 [18:25] <Kiril> so badly
#1114 [18:26] <Kiril> XD
#1115 [18:26] <Kiril> if i have to buy a new pc just to play minecraft
#1116 [18:26] <deathsh0ck> I wish you to prevail further than I, being that i don't make it myself XD
#1117 [18:26] <deathsh0ck> I wish you to prevail further than I, being that i don't make it myself XD
#1118 [18:26] * Guest88830 [webchat@165-104-72.69.dynamic.lrecok.net] has left #minecrafthelp
#1119 [18:26] <Kiril> is it possible to be because of what i play on
#1120 [18:27] <deathsh0ck> Not too my knowledge it wouldn'
#1121 [18:27] <deathsh0ck> t*
#1122 [18:27] <deathsh0ck> It shouldn
#1123 [18:27] <deathsh0ck> i literally cannot type
#1124 [18:27] <Kiril> too heartbroken
#1125 [18:27] <deathsh0ck> its being discriminatory against our OP systems
#1126 [18:27] <Kiril> ive tried deleting the launcher
#1127 [18:27] <Kiril> and then repairing it
#1128 [18:28] <Kiril> nothing
#1129 [18:28] * Fytts [webchat@072-190-239-067.res.spectrum.com] has joined #minecrafthelp
#1130 [18:28] <Kiril> :X
#1131 [18:28] <Fytts> i want to refund my game
#1132 [18:28] <deathsh0ck> my 2080 would shatter the physics that are minecraft so out of courtesy it IP banned me to protect its gamer community xD
#1133 [18:28] * strange [webchat@c-73-25-2-6.hsd1.or.comcast.net] has joined #minecrafthelp
#1134 [18:29] <deathsh0ck> Welcome gamers to the minecraft meme community where we break the tension of stress and failed logins, with ez memes
#1135 [18:29] <Kiril> rip joergen
#1136 [18:30] <deathsh0ck> f
#1137 [18:30] <Kiril> +100 respect
#1138 [18:30] <deathsh0ck> im gonna check my email everyday for mojang tech support up until BL3 comes out and i give up and play that game
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#1141 [18:31] <Kiril> i am just praying that the servers are down or whatever
#1142 [18:31] <deathsh0ck> ^
#1143 [18:31] <Kiril> so when i wake up
#1144 [18:32] <Kiril> i can log in]
#1145 [18:32] <deathsh0ck> you know when they made that new rtx update?
#1146 [18:32] <Kiril> no what update
#1147 [18:32] <Kiril> what is it about
#1148 [18:32] * Fytts [webchat@072-190-239-067.res.spectrum.com] has quit. (Client Quit)
#1149 [18:32] <Kiril> xD
#1150 [18:33] <deathsh0ck> oof its not even out yet i guess
#1151 [18:33] <deathsh0ck> it was supposed to implement new shaders lighting and textures
#1152 [18:33] * toasttyy [webchat@cpe-70-121-120-16.austin.res.rr.com] has quit. (Quit: webchat.esper.net)
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#1154 [18:33] <deathsh0ck> just another huge graphics overhaul
#1155 [18:33] <deathsh0ck> I was hoping that might be the cause of our issue that so many gamers are abusing the launcher that i wont let us in
#1156 [18:33] <deathsh0ck> but that's not possible if the update isn't out yet
#1157 [18:34] <Kiril> great so i can finally play with 10 fps
#1158 [18:34] <Kiril> amazing
#1159 [18:34] <deathsh0ck> LOL
#1160 [18:34] <Kiril> big uff
#1161 [18:35] <deathsh0ck> Being that after memeing so much it's highly unlikely i will be prioritized by administrators or staff im just gonna go play a different game
#1162 [18:35] <deathsh0ck> wish you all the best of luck in getting your games working
#1163 [18:35] <Kiril> i just read that apparently the rtx update is out
#1164 [18:36] <Kiril> so there is hope
#1165 [18:36] <Kiril> XD
#1166 [18:36] <deathsh0ck> :OOOOOOOO
#1167 [18:36] <deathsh0ck> Tech support could be up to theirs ears in complaints and login fails so their could be hope!
#1168 [18:37] <deathsh0ck> i wont hold my breath tho
#1169 [18:37] <Kiril> just pray
#1170 [18:38] <Kiril> i have a feeling that the servers are down for the people that havent been logged in
#1171 [18:38] <Kiril> thats why there is a lot of people still playing the game
#1172 [18:39] <Kiril> because they were already logged into the launcher
#1173 [18:48] <Shabby> it doesnt even acknowledge that i bought the game
#1174 [18:48] <Shabby> my account is like 9 years old almost
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#1178 [18:59] <Jude> I have an old minecraft account which I no longer have the email too, problem is that because I've lost the email i've also lost the transaction id, is it now completely impossible for me to migrate or is there a way to migrate it?
#1179 [19:01] * Anders_bob [webchat@dsl-208-102-55-81.fuse.net] has joined #minecrafthelp
#1180 [19:02] <Anders_bob> hello, i was wondering if i could get help troubleshooting my crash errors that i get everytime i try to load a world in minecraft, im on version 1.14.4 and have the latest graphics drivers installed
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#1183 [19:21] * Noashima [webchat@c-73-225-68-23.hsd1.wa.comcast.net] has joined #minecrafthelp
#1184 [19:21] <Noashima> hello
#1185 [19:21] <Noashima> Can someone help me with my game plz?
#1186 [19:22] * N4 [webchat@cpc91488-slou5-2-0-cust563.17-4.cable.virginm.net] has joined #minecrafthelp
#1187 [19:22] <N4> Why can we not sign in with our usernames?
#1188 [19:23] <Noashima> So I just bought the game and downloaded it, but when I try to launch the game it says, "Game crashed, An unexpected issue occurred and the game has crashed. We’re sorry for the inconvenience."
#1189 [19:23] * go65653 [webchat@177-191-147-110.xd-dynamic.algarnetsuper.com.br] has joined #minecrafthelp
#1190 [19:24] <Noashima> can someone plz help??
#1191 [19:24] <go65653> Im. brazilian. Trying to buy minecraft.
#1192 [19:24] * eraserheadbaby [webchat@072-185-209-218.res.spectrum.com] has joined #minecrafthelp
#1193 [19:24] <go65653> it seems my postal code is not recognized
#1194 [19:25] <go65653> what to do?
#1195 [19:26] <eraserheadbaby> Hey, I can't log in on minecraft.net in order to purchase Minecraft. I can log in on Mojang no problem but on minecraft.net when i click the login button, nothing happens
#1196 [19:26] <Noashima> I think I can help you eraser :P
#1197 [19:26] <Noashima> do you have mcleaks?
#1198 [19:26] <eraserheadbaby> Nope
#1199 [19:27] * go65653 [webchat@177-191-147-110.xd-dynamic.algarnetsuper.com.br] has quit. (Client Quit)
#1200 [19:27] <Noashima> ok
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#1207 [19:39] <Noashima> hi
#1208 [19:39] <Noashima> can someone help me please??
#1209 [19:45] * Morb0t [webchat@h69-131-64-141.smnltx.broadband.dynamic.tds.net] has joined #minecrafthelp
#1210 [19:45] <Morb0t> I downloaded minecraft
#1211 [19:45] <Morb0t> but it won't let me play
#1212 [19:46] <Morb0t> it says the process can't be used or something cause of something else
#1213 [19:46] <Noashima> my game crashes right when I launch it
#1214 [19:47] * Minecrafter69 [webchat@c-67-164-64-243.hsd1.ca.comcast.net] has joined #minecrafthelp
#1215 [19:49] <Minecrafter69> For some reason I can't login to my Minecraft account and it just says that its an incorrect username or password
#1216 [19:49] <Minecrafter69> When I know that its the right account
#1217 [19:50] <Noashima> I wish people here would help...
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#1221 [19:54] <jols> i cannot change my email as it is denied
#1222 [19:55] <Brayden9> When I try to open minecraft an error occures
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#1226 [19:59] <Morbid> Hello?
#1227 [19:59] * Arthur [webchat@5e0b1dd7.bb.sky.com] has quit. (Quit: webchat.esper.net)
#1228 [19:59] <Morbid> anyone here
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#1230 [20:00] <Morbid> hello
#1231 [20:01] <Morbid> hello
#1232 [20:02] * Bhaven [webchat@180-150-39-219.b49627.bne.nbn.aussiebb.net] has joined #minecrafthelp
#1233 [20:02] <Bhaven> Hello?
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#1236 [20:06] * Sam [webchat@75-24-194-127.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#1237 [20:06] <Sam> hello
#1238 [20:07] <Sam> so here is the issue i had a minecraft account way back in the day and i am having trouble logining back into it
#1239 [20:10] * koolbeansbruh [webchat@CPEbc4dfbf65bb3-CMbc4dfbf65bb0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#1240 [20:10] <koolbeansbruh> hello there
#1241 [20:10] <koolbeansbruh> howdy
#1242 [20:10] <Sam> i had it about 5 years ago and was a very heavy minecraft gamer, since then i got a laptop and do not remember any of my log in information, i have ideas as to what it is but i have no idea due to the fact it was when i was 13 and am now 20
#1243 [20:10] <Sam> hello!
#1244 [20:10] <koolbeansbruh> hey sam
#1245 [20:11] <Sam> hello koolbeansbruh do you think you could help me?
#1246 [20:11] <koolbeansbruh> no im also looking for support
#1247 [20:11] <Sam> ah shoot
#1248 [20:11] <koolbeansbruh> darn it
#1249 [20:11] <Sam> lol
#1250 [20:11] <Sam> what are you having issues with?
#1251 [20:12] <koolbeansbruh> need help recovering my user name
#1252 [20:12] <koolbeansbruh> to be able to migrate
#1253 [20:12] <Sam> you can do that through email if you need too
#1254 [20:12] <koolbeansbruh> oh ok
#1255 [20:12] * leonardo [webchat@185.55.214.134] has joined #minecrafthelp
#1256 [20:12] <koolbeansbruh> hope you find someone
#1257 [20:12] <Sam> i dont even remember anything about mine
#1258 [20:13] <Sam> yeah man
#1259 [20:13] <koolbeansbruh> kool beans out baby
#1260 [20:13] * koolbeansbruh [webchat@CPEbc4dfbf65bb3-CMbc4dfbf65bb0.cpe.net.cable.rogers.com] has quit. (Client Quit)
#1261 [20:13] <leonardo> salve
#1262 [20:13] <Sam> it is simple you go in and hit forgot user and make sure the email works and that should help ya
#1263 [20:13] <Sam> welp good bye
#1264 [20:13] <Sam> sup leonardo
#1265 [20:13] <Sam> can you help me?
#1266 [20:14] <leonardo> speek italian?
#1267 [20:14] <Sam> no
#1268 [20:14] <leonardo> ok
#1269 [20:14] <leonardo> whait
#1270 [20:14] <leonardo> how can I help you
#1271 [20:15] <Sam> are you the help guy?
#1272 [20:15] <leonardo> no sorry AHAHAH
#1273 [20:15] <leonardo> I need a hand too
#1274 [20:16] <Sam> its okay, what are you having issues with and maybe i can help
#1275 [20:17] <leonardo> then, I have an occaunt minecraft premium but it doesn't let me log in from the minecraft site, nor on the minecraft launcher
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#1279 [20:45] <PC_PhD> i just downloaded minecraft and want to refund it
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#1282 [20:48] <leonardo> hello, it doesn't let me access the minecraft account or even the minecraft launcher, how can I do? (I had minecraft on another pc and now that I've changed it it doesn't let me access it)
#1283 [20:51] * Robert [webchat@customer-CGN-GDL-62-20.megared.net.mx] has joined #minecrafthelp
#1284 [20:53] <Robert> when I try to enter to a world (survival or creative) my game crashes and the game exit
#1285 [20:55] <leonardo> have you tried deleting the Minecraft launcher and installing it again?
#1286 [20:55] * gooaypie [webchat@ip98-178-132-80.ok.ok.cox.net] has joined #minecrafthelp
#1287 [20:55] <gooaypie> halp
#1288 [20:56] <Robert> yep
#1289 [20:56] * Akan [webchat@196.195.189.176] has joined #minecrafthelp
#1290 [20:56] <Akan> hey
#1291 [21:01] <Akan> #minecrafthelp can anyone help me with this
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#1293 [21:05] * rob [webchat@52.119.101.4] has joined #minecrafthelp
#1294 [21:05] <rob> I keep trying to open Minecraft but it just crashes
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#1299 [21:15] <CanadianNoName> I just got minecraft today and after purchasing it and downloading the launcher,I try to open the launcher but I am unable to see anything.The window is just gray.Is there anything you can help me with that?
#1300 [21:15] <Scryptid> Hey i have an old minecraft account which i could log into before (a few months ago) with just my Username and password, but cant log in anymore and i have no way of accessing the email
#1301 [21:16] * matias [webchat@181-203-119-205.bam.movistar.cl] has joined #minecrafthelp
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#1303 [21:16] <matias> ?
#1304 [21:17] <matias> help...
#1305 [21:17] <papercraft101> hey suddenly my game kept crashing soon after loading a world once i got this error
#1306 [21:17] <papercraft101> The game crashed whilst exception ticking world
#1307 [21:17] <papercraft101> Error: java.lang.NullPointerException: Exception ticking world
#1308 [21:17] * Absol kicked papercraft101 from #minecrafthelp (Reason: apercraft101 :Stop spamming)
#1309 [21:20] * SovietLeder [webchat@c-67-176-112-77.hsd1.co.comcast.net] has joined #minecrafthelp
#1310 [21:20] <SovietLeder> should i come back later?
#1311 [21:20] <matias> I migrated my account and apparently it didn't work, I don't have the premium minecraft bought
#1312 [21:21] <matias> Should I buy another account?
#1313 [21:21] * Devin7 [webchat@69-221-128-103.lightspeed.chrlnc.sbcglobal.net] has joined #minecrafthelp
#1314 [21:22] <SovietLeder> so soon after loading a world within 30 seconds the game crashes and never gives an error message except 1
#1315 [21:23] <matias> SovietLeder friend
#1316 [21:23] <matias> I think you should unravel minecraft and have it installed again and ready, try
#1317 [21:24] <Devin7> so I was trying to migrate my minecraft account and it says that it was already migrated to another mojang account and I don't remember doing that is there anyway I can find the email of the mojang account that my old minecraft account was imported to
#1318 [21:24] * CanadianNoName [webchat@d24-57-134-46.home.cgocable.net] has quit. (Quit: webchat.esper.net)
#1319 [21:25] <SovietLeder> actually let me try loading in 1 more time
#1320 [21:25] * SovietLeder [webchat@c-67-176-112-77.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#1321 [21:25] <matias> devin7 wow is my same problem or similar
#1322 [21:26] <Devin7> I don't remember if I switched it over a long time ago or not and I just don't remember the account info or if someone took my old account
#1323 [21:26] <matias> soivetLeder ok
#1324 [21:26] * TheReyPartner [webchat@fixed-187-189-95-167.totalplay.net] has joined #minecrafthelp
#1325 [21:27] <matias> I think there is not much help naked from the problems of migration I have this problem more than a month ago
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#1329 [21:30] <matias> bye
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#1331 [21:31] <SovietLeder> ya i tried reloading the world it still crashed
#1332 [21:31] * TheReyPartner [webchat@fixed-187-189-95-167.totalplay.net] has joined #minecrafthelp
#1333 [21:32] <TheReyPartner> Hello, I have an error in Minecraft PE Android, the problem is that when I get into the game and I want to log in to Xbox Live he gets to choose the gamertag, I choose mine and he goes back to Minecraft but it takes a long time and when I get this all same and without my account started please help
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#1336 [21:32] <SovietLeder> and i got no error message except this 1 time
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#1338 [21:33] * weickpizza [webchat@216-056-210-188.ip-addr.inexio.net] has joined #minecrafthelp
#1339 [21:33] <weickpizza> hello?
#1340 [21:33] <istogledd_> Como puedo recuperar mi cuenta de MC Java. Perdí mi correo solo tengo mi antigua contraseña nada mas. que puedo hacer
#1341 [21:33] <weickpizza> i need heko
#1342 [21:33] <weickpizza> help
#1343 [21:34] * Scryptid [webchat@ool-18bdfa0b.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#1344 [21:35] <weickpizza> I can not login in my account. i dont have permission for my email because i delate this email bevore i take my new on my account
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#1346 [21:36] * pineapple [webchat@ppp114-136.static.internode.on.net] has joined #minecrafthelp
#1347 [21:36] <weickpizza> hello ?
#1348 [21:36] <weickpizza> #minecrafthelp I can not login in my account. i dont have permission for my email because i delate this email bevore i take my new on my account
#1349 [21:38] <weickpizza> #minecrafthelp
#1350 [21:38] <pineapple> It seems my old account was migrated but i can not find this. any suggestions? i have created a new minecraft account but cant import. any suggestions?
#1351 [21:39] <weickpizza> pineapple how long does the mojang needs to request on my ticket ?
#1352 [21:40] <pineapple> I dont work for Minecraft. you are chatting in a public chatroom for people to help you. they are up to July 4th tickets. you will have to wait.
#1353 [21:41] <weickpizza> what
#1354 [21:41] <weickpizza> i need to wait for july ?
#1355 [21:41] <pineapple> no. they are only up to the July 4th email tickets you ahve to wait for them to get to yours.
#1356 [21:42] <pineapple> if you dont have access to your email then you are pretty much stuffed.
#1357 [21:42] <pineapple> you need to send a request to reset your email and wait for them to get back to you.
#1358 [21:43] <Andrio> weickpizza, see https://account.mojang.com/changeemail/request
#1359 [21:44] <weickpizza> Andrio yes i know. but i can not login in my account yet... dont know my passwort and i dont have my email to reset my passwort
#1360 [21:45] * NeoMakros [webchat@host138.99.224.108.dynamic.pacificonet.cl] has joined #minecrafthelp
#1361 [21:47] <NeoMakros> hello
#1362 [21:48] <NeoMakros> someone's having trouble to connect to realm??
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#1371 [22:12] * AndrewDR [webchat@47.200.195.175] has joined #minecrafthelp
#1372 [22:12] <AndrewDR> Uhhh... hello?
#1373 [22:12] <AndrewDR> Anyone home? lol
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#1376 [22:28] * Jeff_Bezos [webchat@85.sub-174-211-11.myvzw.com] has joined #minecrafthelp
#1377 [22:30] <Jeff_Bezos> Recently bough a Minecraft digital code on Amazon and after purchasing i still haven't received my code. I checked the "Digital Items" and the "Your Games and Software" tab and nothing.
#1378 [22:32] * Jon [webchat@66-227-139-20.dhcp.bycy.mi.charter.com] has joined #minecrafthelp
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#1383 [22:36] <moom> Does anyone else's log in button on the site not work at all?
#1384 [22:36] <sam_mma> i havent played minecraft in years, im getting back into it, but i dont remember the password or ,my username, but i have the email for the account, i tried sending a password reset, vut it wont go through
#1385 [22:38] <moom> you don't need to log in with your user if the account was made after Nov 2012
#1386 [22:38] <moom> you don't need to log in with your user if the account was made after Nov 2012
#1387 [22:39] * moom [webchat@pool-71-179-106-246.bltmmd.fios.verizon.net] has left #minecrafthelp
#1388 [22:40] <Kage5> I bought Minecraft Java, I am using a PC with windows 10. I installed the program and when I open Minecraft launcher I get a black window with a white bar at top that says Minecraft launcher with the icon. There is nothing else. I have uninstalled it. I have opened %appdata% and deleted .minecraft and then reinstalled it. I have looked at my a
#1389 [22:40] <Kage5> ntivirus software and that looks fine. The only folder in .minecraft is versions. Did I waste $27?
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#1391 [22:48] * Cephalosaki [webchat@ip68-109-166-76.ph.ph.cox.net] has joined #minecrafthelp
#1392 [22:48] <Cephalosaki> hello, is anyone awake?
#1393 [22:48] <Cephalosaki> I need to change my email from a old email that is down and forgot all my security questions. I am stuck. what do I do?
#1394 [22:58] <Jeff_Bezos> oof
#1395 [23:02] <Jeff_Bezos> my problem is probably fine now i contacted Amazon and told me to wait 24 hours to receive my code :)
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#1398 [23:14] * Sam [webchat@ool-457d4290.dyn.optonline.net] has joined #minecrafthelp
#1399 [23:14] <Sam> Multiplayer user error message
#1400 [23:15] <Sam> unable to load realm message
#1401 [23:15] <Sam> can anyone help
#1402 [23:22] * xxKombatWombatxx [webchat@200.102.50.210.sta.wbroadband.net.au] has joined #minecrafthelp
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#1404 [23:24] <Sam> #minecrafthelp
#1405 [23:26] <Grubby> when i try to open mine craft it says couldn't load launcher code/
#1406 [23:26] <xxKombatWombatxx> The launcher gives me the error of ''Sorry, make sure you are online and try again''. I have added exceptions to my firewall and my antivirus. i have reset the winsock catalog, i have reinstalled java and added it to my environment variables. i have reinstalled minecraft. i have tried changing the launcher_profiles.json. and tried again with it rev
#1407 [23:26] <xxKombatWombatxx> erted back. There are no entires involing mojang on my host either. I have rebooted the router as well. kindly help. i am stumped
#1408 [23:27] <Grubby> what do i do
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#1410 [23:34] <Sam> multiplayer user error message
#1411 [23:35] <Sam> #minecrafthelp multiplayer user error message
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#1415 [23:39] <ThenPain9> Can you help with login errors for Technic Launcher? Mojang support sent me here
#1416 [23:40] * xxKombatWombatxx [webchat@200.102.50.210.sta.wbroadband.net.au] has joined #minecrafthelp
#1417 [23:41] <xxKombatWombatxx> The launcher gives me the error of ''Sorry, make sure you are online and try again''. I have added exceptions to my firewall and my antivirus. i have reset the winsock catalog, i have reinstalled java and added it to my environment variables. i have reinstalled minecraft. i have tried changing the launcher_profiles.json. and tried again with it rev
#1418 [23:41] <xxKombatWombatxx> erted back. There are no entires involing mojang on my host either. I have rebooted the router as well. kindly help. i am stumped
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#1420 [23:47] <Andrio> ThenPain9, does the official launcher work?
#1421 [23:50] <ThenPain9> I can sign into Minecraft Java edition with my credentials but the Technic Launcher started giving an error message three weeks ago "Invalid credentials. Invalid username or password." So I changed the password and still same situation. I went to the Technicpack.net/dashboard no problems signing in there with my Mojang password and username but c
#1422 [23:50] <ThenPain9> annot get help.
#1423 [23:52] <ThenPain9> Andrio I don't understand the question but I was using the download from Technicpack.net until it stopped launching
#1424 [23:52] <Andrio> ThenPain9, can you log in at https://account.mojang.com/ ?
#1425 [23:53] <ThenPain9> yes
#1426 [23:53] <Andrio> ThenPain9, try using the official launcher from https://minecraft.net/download
#1427 [23:53] * LucidBox [webchat@dynamic-cpe-pool.orcon.net.nz] has joined #minecrafthelp
#1428 [23:56] <ThenPain9> I just tried and no I cannot log into account.mojang.com sorry I've tried so many things I missed it
#1429 [23:56] <LucidBox> Heya crew! I have recently tried to get back into my Minecraft account after not using it for many years and have now found out that someone else has migrated it to another account. Is there anyway I can get this issue sorted out easily so I can just port over my minecraft to my new account? I cannot access the old account as it has been migrated.
#1430 [23:56] <ThenPain9> what does that mean that I cannot log into account.mojang.com have I been hacked?
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