#1 [00:16] <GreyVulpine> We cannot
#2 [00:18] <EmberFox24> okay goodnight
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#4 [01:15] * Jarrod [webchat@h116.142.131.174.dynamic.ip.windstream.net] has joined #minecrafthelp
#5 [01:16] <Jarrod> My original minecraft account was compromised. Help?
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#9 [02:04] * Raghav [webchat@abts-north-dynamic-207.163.173.122.airtelbroadband.in] has joined #minecrafthelp
#10 [02:05] <Raghav> Hello, I have some technical issues regarding Minecraft or else my game capture software please correct me if I am wrong..
#11 [02:06] <Raghav> So the issue is that when ever I try to open Nvidia in game recording/broadcasting software then Minecraft automatically minimises and I am unable to record anything ... Please help me
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#14 [03:52] <JG123> I can't find a transaction ID for my purchase as I would have bought the game back in 2010/11 and paypal transaction info only goes back 7 years.
#15 [04:01] * CurseHeart [webchat@175.118.82.175] has joined #minecrafthelp
#16 [04:04] * Craazzy [webchat@188-175-1-210.client.rionet.cz] has joined #minecrafthelp
#17 [04:04] <Craazzy> My minecraft still write Mojang Status : Login up relms down and other how can i turn it off?
#18 [04:06] * Craazzy [webchat@188-175-1-210.client.rionet.cz] has quit. (Client Quit)
#19 [04:08] <CurseHeart> Uhh so I forgot my security questions so I tried to reset so I clicked sent email to bj_rain77@naver.com a lots of times and the email never came. I checked my spam files and all but I never got it. :(
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#23 [04:40] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has joined #minecrafthelp
#24 [04:47] * AnOriginalPlayer [webchat@45.126.24.112] has joined #minecrafthelp
#25 [04:47] <AnOriginalPlayer> hello
#26 [04:49] <AnOriginalPlayer> i am having an issue with my launcher
#27 [04:50] <AnOriginalPlayer> its says that the runtime environemnt for minecraft is corrupted and could not work\
#28 [04:50] <AnOriginalPlayer> is there a fix?
#29 [04:58] * CurseHeart [webchat@175.118.82.175] has quit. (Quit: webchat.esper.net)
#30 [05:51] * Jack [webchat@M106072140224.v4.enabler.ne.jp] has joined #minecrafthelp
#31 [05:52] <Jack> Hi. I have one question about purchase minecraft.
#32 [05:52] * Jack is now known as Guest24033
#33 [05:52] <Guest24033> Hi
#34 [05:53] <Guest24033> Anyone is there?
#35 [06:07] * Simon [webchat@89-160-69-241.cust.bredband2.com] has joined #minecrafthelp
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#37 [06:16] * batiskaf [webchat@109.254.254.1] has joined #minecrafthelp
#38 [06:17] <batiskaf> Hello. When will I get my money back cause I didn't receive the game but did pay for it (I cancelled the order) ?
#39 [06:43] * hyper_beast [webchat@196.207.85.5] has joined #minecrafthelp
#40 [06:44] <hyper_beast> when ever i try to log in to my account the log in button turns gray on mojan site and if i am creating a new account it shows this error We could not authenticate you against our servers. Please try to log out and then log back in again.
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#42 [06:49] * MOOSE [webchat@c110-21-246-155.rivrw21.nsw.optusnet.com.au] has joined #minecrafthelp
#43 [06:50] <MOOSE> i want to know how to add mods
#44 [07:22] * watersheep [webchat@mobile-access-5d6a27-251.dhcp.inet.fi] has joined #minecrafthelp
#45 [07:35] * TheArTheGor [webchat@i16-lef01-t2-212-195-161-170.ft.lns.abo.bbox.fr] has joined #minecrafthelp
#46 [07:37] <TheArTheGor> bonjour j'ai mon minecraft prémium qui me permet de joué que en démo
#47 [07:37] <TheArTheGor> avez vous une solution
#48 [07:48] * Simon [webchat@89-160-69-241.cust.bredband2.com] has joined #minecrafthelp
#49 [07:48] * Simon is now known as Guest52225
#50 [07:49] * Guest52225 [webchat@89-160-69-241.cust.bredband2.com] has quit. (Client Quit)
#51 [08:09] * andy [webchat@195.254.169.126] has joined #minecrafthelp
#52 [08:10] <andy> Hello Hello. i have not played since 2012 and my account have migrated. also, when i sendt and emil regarding a new password. i never recive the emil
#53 [08:16] * Nathan [webchat@host86-182-187-201.range86-182.btcentralplus.com] has joined #minecrafthelp
#54 [08:17] * Nathan [webchat@host86-182-187-201.range86-182.btcentralplus.com] has quit. (Client Quit)
#55 [08:34] <Greymagic27> ??< Mightyena test
#56 [08:35] <Greymagic27> ??> andy account/email-missing
#57 [08:35] <Mightyena> andy: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#58 [08:35] <Mightyena> andy: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#59 [08:35] <Mightyena> andy: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#60 [08:49] * Bsbs [webchat@77.138.184.142] has joined #minecrafthelp
#61 [08:49] <Bsbs> Bdy
#62 [08:49] <Bsbs> Hey
#63 [08:49] <Greymagic27> Bsbs, Hey. How can we help?
#64 [08:50] <Bsbs> Error code 1.
#65 [08:50] <Bsbs> In mine craft
#66 [08:50] <Greymagic27> ??> Bsbs launcher/log-txt
#67 [08:50] <Mightyena> Bsbs: We need to see your full launcher log, which is created in the game directory.
#68 [08:50] <Mightyena> Bsbs: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#71 [08:55] * PayHeux [webchat@lfbn-ren-1-61-120.w83-205.abo.wanadoo.fr] has joined #minecrafthelp
#72 [08:56] * PayHeux [webchat@lfbn-ren-1-61-120.w83-205.abo.wanadoo.fr] has quit. (Client Quit)
#73 [08:57] <Serk> Hi I played minecraft in 2013 and I haven't use it since there. Now I tried to sign but I don't remember the password so I click on forget your password and I don't recive any email. And I know it is that email, so, what can I do?
#74 [08:57] * Serk [webchat@31-4-137-236.red-acceso.airtel.net] has quit. (Client Quit)
#75 [09:14] * javediio [webchat@46-116-93-228.bb.netvision.net.il] has joined #minecrafthelp
#76 [09:14] <javediio> hey
#77 [09:26] * n6 [webchat@77.138.184.142] has joined #minecrafthelp
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#82 [09:45] <javediio> hey
#83 [10:10] * ryley [webchat@5e096a9d.bb.sky.com] has joined #minecrafthelp
#84 [10:11] <ryley> hey there i cant log into minecraft with the correct details and ive changed my password this has been going on for a few days now
#85 [10:12] <ryley> any way i can resolve this
#86 [10:12] <ryley> ??
#87 [10:19] <ryley> anyone?
#88 [10:25] <ryley> bye
#89 [10:29] * Doug [webchat@24.229.169.28.res-cmts.sm.ptd.net] has joined #minecrafthelp
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#91 [10:34] * bob [webchat@dynamic-216-186-140-170.knology.net] has joined #minecrafthelp
#92 [10:34] <bob> How can i use a controller for java edition?
#93 [10:35] <Andrio> bob, there are mods for that, or you can use something like FreePIE to map it to keyboard and mouse controls
#94 [10:46] * therealsosanto [webchat@235.ip-167-114-114.net] has joined #minecrafthelp
#95 [10:46] * therealsosanto [webchat@235.ip-167-114-114.net] has quit. (Network ban)
#96 [10:50] * valen899 [webchat@147-90-30-181.fibertel.com.ar] has joined #minecrafthelp
#97 [10:50] <valen899> lan
#98 [10:55] * Miranda [webchat@67.213.24.157] has joined #minecrafthelp
#99 [10:56] <Miranda> Hello
#100 [10:56] <Miranda> Is there anything I can do to help stop getting Minecraft 1.(version #)(not responding)? This happens on Java version of Minecraft and everything is up to date. It does not matter if I play vanilla or modded both do it. The game does not crash and there is no error. Some days I can play for hours without issues then others ten mins and I have the i
#101 [10:56] <Miranda> ssue. As I have said the game is not crashing, Everything is up to date. I have already tried the normal uninstall/reinstall trick
#102 [10:56] * Absol kicked Miranda from #minecrafthelp (Reason: iranda :Stop spamming)
#103 [10:57] * javediio [webchat@46-116-93-228.bb.netvision.net.il] has quit. (Quit: webchat.esper.net)
#104 [11:09] * Bought_back_in_alpha [webchat@71-142-232-171.lightspeed.dybhfl.sbcglobal.net] has joined #minecrafthelp
#105 [11:09] * Johnny [webchat@50.38.167.134] has joined #minecrafthelp
#106 [11:11] <Bought_back_in_alpha> Hey everyone. As my username suggests, I bought this game back in Alpha (October 4th, 2010). I just got a hold of the paypal records of this transaction and was wondering if there's anything I need to do to get the game again aside from sending mojang a customer support message with the transaction ID and a summary of the issue?
#107 [11:12] <Bought_back_in_alpha> I wasn't able to log into mojang's website, and password recovery did not send an e-mail out to me.
#108 [11:15] <Johnny> hello i need to know is there a possibly of a refund i wanted to get windows 10 edition but messed up and got the java one instead
#109 [11:21] * Johnny [webchat@50.38.167.134] has quit. (Quit: webchat.esper.net)
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#112 [11:24] * Vic [webchat@static-176-191-19-123.ftth.abo.bbox.fr] has joined #minecrafthelp
#113 [11:24] <Vic> Hello
#114 [11:24] <Vic> I need some help
#115 [11:24] <Vic> I cant connect on minecraft.net
#116 [11:24] <Vic> when I click on log in nothing happens
#117 [11:30] * itay2008 [webchat@static.141.226.217.97.ccc.net.il] has joined #minecrafthelp
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#123 [11:39] <itay2008> Hello, I bought Minecraft JAVA edition to run on my PC with win-10, after installation the SW when trying to open it i get message that the program stop to response and windows 10 should close it, Please can you help what to do in order to run it ?
#124 [11:40] <justin> so when i go to migrate my account it doesn't recognize my username to an account created in 2011
#125 [11:40] * Axel [webchat@lfbn-1-16374-235.w86-239.abo.wanadoo.fr] has joined #minecrafthelp
#126 [11:41] <Axel> Bonjours, je ne comprend pas car quand je rentre mon email et mont de passe sur le site minecraft.net et que je click sur se connecter il ne se passe absolment rien
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#128 [11:42] * Axel [webchat@lfbn-1-16374-235.w86-239.abo.wanadoo.fr] has quit. (Client Quit)
#129 [11:47] * Rasfing [webchat@92.114.2.100] has joined #minecrafthelp
#130 [11:48] <Rasfing> Hi, hello #minecrafthelp
#131 [11:48] <Rasfing> I want to say about my issue
#132 [11:49] <Rasfing> my friend change my email a two weeks ago and i selected in my mail "i disputed..."
#133 [11:49] <Rasfing> in fine
#134 [11:50] <Rasfing> and he received an mail that i changed mail
#135 [11:50] <Rasfing> but when i "forgot my password" i don't receive something
#136 [11:51] * Vic [webchat@static-176-191-19-123.ftth.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#137 [11:53] * DannySkittles07 [webchat@155.216.rudolf-net.cz] has joined #minecrafthelp
#138 [11:53] * GingaHulk369 [webchat@098-127-090-129.res.spectrum.com] has joined #minecrafthelp
#139 [11:54] <GingaHulk369> i need help i just lost a world i spent 6 hours on yesterday
#140 [11:55] <GingaHulk369> my world deleted itself
#141 [11:55] <DannySkittles07> hi
#142 [11:56] <DannySkittles07> problem with broken "log in" link on minecraft
#143 [11:56] <DannySkittles07> minecraft java version
#144 [11:57] <GingaHulk369> no i logged in no problem but when i did every single thing i did after buying the game yesterday was completely deleted
#145 [11:57] <GingaHulk369> yes it is java version
#146 [11:58] <DannySkittles07> I will not subscribe to minecraft at all
#147 [11:58] <GingaHulk369> what
#148 [11:58] <DannySkittles07> I do not understand
#149 [11:58] <GingaHulk369> what do u not understand
#150 [11:59] <DannySkittles07> I'm going to log in at Mojaang just fine, not in the game
#151 [11:59] <GingaHulk369> ok how does that help
#152 [12:00] <Bought_back_in_alpha> The two of you, DannySkittles07 and GingaHulk369 are both asking questions, not answering them. You're both confusing each other in thinking the other is replying to help one and other.
#153 [12:01] <DannySkittles07> Naučte se výslovnost
#154 [12:01] <DannySkittles07> Sorry, I'm looking for help too, and unfortunately I can't help you with your problem
#155 [12:01] <GingaHulk369> ya same here so who on here will help
#156 [12:01] <Bought_back_in_alpha> So far no one knowledgeable seems online to answer anyone's question. Hang tight, someone will eventually (hopefully?) comb through this and address everyone.
#157 [12:01] <GingaHulk369> i mean can help us
#158 [12:02] <GingaHulk369> then what is the point of this stupid chat if they dont have people on here helping
#159 [12:04] <Bought_back_in_alpha> GingaHulk369 it's all volunteers. They're not paid to help us.
#160 [12:04] <DannySkittles07> Looks like it's a fan chat of people who have their interests but know to help if they come here
#161 [12:05] <GingaHulk369> i need a real help line i just lost everything i did after i just bought this stupid game not to chat with random people no offence
#162 [12:06] <DannySkittles07> I wrote an email directly to Mojang and I hope to reply, last time it took about 3 weeks to get in touch, but it was during the holidays
#163 [12:07] * Rasfing [webchat@92.114.2.100] has joined #minecrafthelp
#164 [12:07] <GingaHulk369> are u kidding so i basically just wasted $30 and 6 hours of my life for bullshit
#165 [12:07] <Absol> GingaHulk369: Please keep it civil
#166 [12:07] <Rasfing> hello community
#167 [12:07] <GingaHulk369> finally are u someone that can help
#168 [12:08] <Rasfing> help me with some question ?|
#169 [12:08] <Rasfing> Absol
#170 [12:08] <GingaHulk369> its all volunteers
#171 [12:08] * asdf [~asdf@67.142.112.100] has quit. (Read error: Connection reset by peer)
#172 [12:08] <Rasfing> ok
#173 [12:08] <DannySkittles07> I'm also waiting for help
#174 [12:09] <Rasfing> my friend changed my email at my account
#175 [12:09] <Rasfing> when i see this before 2-3 days
#176 [12:09] <Rasfing> i checked my email and said in last mail to dispute emails
#177 [12:09] <Rasfing> i clicked this link
#178 [12:10] <Rasfing> and i don't receive a mail with verification or something else
#179 [12:10] <Rasfing> when i forgot my password
#180 [12:10] <Rasfing> i don't receive
#181 [12:10] <Rasfing> mails
#182 [12:10] <Rasfing> from minecraft
#183 [12:10] <Rasfing> wtf
#184 [12:10] <GingaHulk369> this chat is usless honestly everyone here needs help and there is no one that can help
#185 [12:11] * Toria [webchat@cm-84.210.4.38.getinternet.no] has joined #minecrafthelp
#186 [12:11] <Rasfing> ...
#187 [12:11] <Rasfing> fck
#188 [12:11] <Toria> in 3 days iv'e started 3 different worlds
#189 [12:11] <Toria> and guess
#190 [12:12] <Toria> w.a.t.
#191 [12:12] <GingaHulk369> no one helped
#192 [12:12] <Toria> they've all crashed
#193 [12:12] <Toria> anyone got an ide to get them back?
#194 [12:13] <Rasfing> ....
#195 [12:13] <Rasfing> i want my account back
#196 [12:13] <GingaHulk369> no one here can help its just people with proplems of their own
#197 [12:13] * Toria [webchat@cm-84.210.4.38.getinternet.no] has quit. (Client Quit)
#198 [12:13] <DannySkittles07> rasfing
#199 [12:14] <Rasfing> yes
#200 [12:14] <Rasfing> DannySkittles07
#201 [12:14] <DannySkittles07> I had a similar problem
#202 [12:14] <Rasfing> and
#203 [12:14] <DannySkittles07> The son blocked the old mail, where everything was from Mojang
#204 [12:15] <Rasfing> 15/5000
#205 [12:15] <Rasfing> how did you solve it
#206 [12:15] <Rasfing> a lol
#207 [12:15] <Rasfing> it's possible
#208 [12:15] * GingaHulk369 [webchat@098-127-090-129.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#209 [12:15] <Rasfing> ?
#210 [12:15] <DannySkittles07> New mail ....... I had to write directly to Mojang, proving that I bought the game and they broke up my account again
#211 [12:16] * polovnismoki [webchat@77-46-189-239.dynamic.isp.telekom.rs] has joined #minecrafthelp
#212 [12:16] <Rasfing> ...
#213 [12:16] <Rasfing> lmao
#214 [12:16] <Rasfing> when i want to make a ticket
#215 [12:16] <Rasfing> they want transaction id
#216 [12:16] <DannySkittles07> Everything had to be solved through Mojang
#217 [12:16] <Rasfing> but i don't have
#218 [12:16] <polovnismoki> You have it in your email
#219 [12:16] <polovnismoki> if you didnt delete it
#220 [12:17] <Rasfing> i deleted
#221 [12:17] <Rasfing> ....
#222 [12:17] <Rasfing> already
#223 [12:17] <polovnismoki> i saved it, i cant log in on my account on minecraft.net or launcher, on my phone is working perfectly
#224 [12:18] <polovnismoki> I bought the game yesterday and already encountered a problem
#225 [12:19] <DannySkittles07> After they wanted to prove that I paid and eventually recovered the account, now I can not log into the game
#226 [12:22] <DannySkittles07> Minecraft login does not work Log in button, I enter the login information and nothing happens after clicking on the login link
#227 [12:23] <polovnismoki> me too
#228 [12:24] <polovnismoki> Can you log in in launcher?
#229 [12:24] <DannySkittles07> Login to the official site and Mojang account is cool, unfortunately Minecraft nothing
#230 [12:24] * asdf [~asdf@2001:5b0:2806:f328:a3d:88ff:fe46:fb3d] has joined #minecrafthelp
#231 [12:25] <DannySkittles07> ee
#232 [12:25] <DannySkittles07> button is death
#233 [12:26] <DannySkittles07> The Log in button simply does not respond
#234 [12:26] * bob [webchat@dynamic-216-186-140-170.knology.net] has quit. (Quit: webchat.esper.net)
#235 [12:27] <polovnismoki> I guess im just going to wait for reply..
#236 [12:30] <DannySkittles07> I tried it here and wrote an e-mail to help Mojang, so I hope they get back to you as soon as possible to help with the login issue, like restarting my account
#237 [12:31] * letonite [webchat@96.red-2-142-21.dynamicip.rima-tde.net] has joined #minecrafthelp
#238 [12:32] <letonite> buenas tardes
#239 [12:32] * jill [webchat@host80-140-dynamic.20-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#240 [12:33] <letonite> hola?
#241 [12:33] <jill> hi I need some help with my account
#242 [12:34] * letonite [webchat@96.red-2-142-21.dynamicip.rima-tde.net] has quit. (Client Quit)
#243 [12:35] <jill> It's really old and I can't use the email or transaction ID to get the answers to my security questions can anyone help?
#244 [12:36] * ruben [webchat@dD576BE08.access.telenet.be] has joined #minecrafthelp
#245 [12:37] <ruben> I downloaded some texture packs and now my game keeps crashing.
#246 [12:38] <DannySkittles07> These are pretty important things and nobody can help you, write to help Mojang and follow their questions to your problem
#247 [12:39] * DannySkittles07 [webchat@155.216.rudolf-net.cz] has quit. (Quit: webchat.esper.net)
#248 [12:41] <jill> mojang help hasn't really helped so far
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#254 [13:12] * NiKyStArK [webchat@ohrada-out235.eurosignal.cz] has joined #minecrafthelp
#255 [13:12] <NiKyStArK> hi
#256 [13:13] <Danne_Panne> Hello, is there a way to migrate an old account to Mojang when I can log in to my old account?
#257 [13:13] <NiKyStArK> can help me with my account ?
#258 [13:14] <Danne_Panne> I can log into my account but I cannot remember my old email?
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#269 [14:02] * monkeysky [webchat@c-174-63-212-22.hsd1.ga.comcast.net] has joined #minecrafthelp
#270 [14:04] <monkeysky> Hello, I'm having an issue with Java (tm) Platform SE Binary using a huge amount of memory whenever I try to start up Minecraft
#271 [14:04] <monkeysky> I've reinstalled both Minecraft and Java
#272 [14:05] <monkeysky> Has anyone else experienced this issue before?
#273 [14:05] * SmokinliLama [webchat@176.88.72.224] has joined #minecrafthelp
#274 [14:05] <SmokinliLama> hello guys
#275 [14:05] <SmokinliLama> I have a problem i would like to state
#276 [14:06] <SmokinliLama> anyone?
#277 [14:07] <monkeysky> I'm here to get help as well, but if you have a problem you're supposed to just state it
#278 [14:07] * asdf [~asdf@2001:5b0:2806:f328:a3d:88ff:fe46:fb3d] has joined #minecrafthelp
#279 [14:08] <SmokinliLama> I have problem with my account.
#280 [14:08] <SmokinliLama> So I can't recover my old minecraft account. I have the main account that has receipt etc.
#281 [14:09] <SmokinliLama> But i dont know the current e mail, password and username
#282 [14:09] <thoolihan> monkeysky you could try capping ram using something like instructions here https://cubedhost.com/help/en/articles/1648388-how-do-i-allocate-more-memory-to-my-minecraft-launcher-client-side
#283 [14:10] <SmokinliLama> theolihan do you know a way that i can recover my account with my receipt and my old e-mail?
#284 [14:11] <monkeysky> Thank you thoolihan. I'll give that a try. Hopefully that affects the java process.
#285 [14:12] <thoolihan> SmokinliLama sorry I don't know anything about the accounts
#286 [14:12] * asdf [~asdf@2001:5b0:2806:f328:a3d:88ff:fe46:fb3d] has joined #minecrafthelp
#287 [14:12] <SmokinliLama> man i couldnt find anything related to recovering an account with that.
#288 [14:13] <SmokinliLama> do you know if mojang has an e-mail or live chat that i can connect with?
#289 [14:14] * zach [webchat@172-125-255-219.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#290 [14:15] * zach is now known as Guest99353
#291 [14:15] <monkeysky> This is only giving me the option to change memory in GB increments. Would it recognize decimals?
#292 [14:20] * asdf [~asdf@2001:5b0:2806:f328:a3d:88ff:fe46:fb3d] has quit. (Read error: Connection reset by peer)
#293 [14:20] * asdf [~asdf@2001:5b0:2806:f328:a3d:88ff:fe46:fb3d] has joined #minecrafthelp
#294 [14:21] <monkeysky> Alright, this seems to have worked. Thank you very much!
#295 [14:21] * monkeysky [webchat@c-174-63-212-22.hsd1.ga.comcast.net] has quit. (Quit: webchat.esper.net)
#296 [14:22] * Naixu [webchat@dslb-002-205-071-215.002.205.pools.vodafone-ip.de] has joined #minecrafthelp
#297 [14:23] <Naixu> Hi i cannot login in to my account i resetet my password about 4 times and i waited 2 day but i still cant login pls help
#298 [14:26] * asdf [~asdf@2001:5b0:2806:f328:a3d:88ff:fe46:fb3d] has quit. (Read error: Connection reset by peer)
#299 [14:28] <thoolihan> monkeysky sounds like you already fixed it with decimals, but you could try putting in jvm arguments into the launcher. I'm away from my gaming machine, but you can get the idea from this https://www.edureka.co/community/5621/default-parameters-of-xms-and-xmx-in-jvm
#300 [14:28] <SmokinliLama> why we have to wait 2 months for our support mail
#301 [14:36] <Guest99353> So my game keeps crashing on start-up and I cannot view error, but I can see that the error is something called error 1
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#307 [14:44] * zach is now known as Guest79989
#308 [14:45] <Guest79989> Hey so my game keeps crashing on start-up and the only thing I can find is "exit code 1".
#309 [14:46] * minecraft_crashes [webchat@216.49.33.89.res-cmts.bus.ptd.net] has joined #minecrafthelp
#310 [14:47] <minecraft_crashes> my minecraft keeps crashign everytime i press play and was wondering if there were any suggestions to fix it
#311 [14:47] <Guest79989> i have the same problem
#312 [14:48] <minecraft_crashes> is there any number to call because i checked online and apparently theres no actual number to call
#313 [14:49] * Gedeng [webchat@4-167-N1.p02.customer.vsm.sh] has joined #minecrafthelp
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#316 [15:06] * Deaster314 [webchat@188-175-56-103.client.rionet.cz] has joined #minecrafthelp
#317 [15:07] <Deaster314> Hi, I cannot log in to any of mojang services from this computer. I can from others though. Anybody have suggestions what it might be?
#318 [15:18] * Jonesy [webchat@host-92-30-160-253.as13285.net] has joined #minecrafthelp
#319 [15:18] <Jonesy> My minecraft keeps on crashing and i dont know what to do
#320 [15:19] <Jonesy> It crashes on the loading bar
#321 [15:21] <Jonesy> I have tried reinstalling minecraft and java, and i dont really know what else to do
#322 [15:21] <Jonesy> I have tried reinstalling minecraft and java, and i dont really know what else to do
#323 [15:26] * Jonesy [webchat@host-92-30-160-253.as13285.net] has left #minecrafthelp
#324 [15:30] * Prime [webchat@112-109-132-5.ftth.glasoperator.nl] has joined #minecrafthelp
#325 [15:30] <Prime> hello
#326 [15:30] * ReCalledWolf [webchat@host-41.47.65.47.tedata.net] has joined #minecrafthelp
#327 [15:31] <ReCalledWolf> i have sent a ticket since sep 1 and they haven't replied till now??
#328 [15:31] <Prime> is someone famillar with wrong password and email
#329 [15:31] * iBuuuggiii [webchat@213162094212.public.t-mobile.at] has joined #minecrafthelp
#330 [15:32] <Prime> my email and password are both good and yet i wont let me go in minecraft
#331 [15:32] <Prime> ReCalledWolf if i were you i should call them
#332 [15:33] * Prime [webchat@112-109-132-5.ftth.glasoperator.nl] has quit. (Client Quit)
#333 [15:33] <iBuuuggiii> Hey Guys, i have a problem.. i want to play minecraft on my iPad and it writes me " you need to authenticate at microsoft services
#334 [15:37] * Deaster314 [webchat@188-175-56-103.client.rionet.cz] has quit. (Quit: webchat.esper.net)
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#336 [15:57] * okcd [webchat@150.108.240.124] has joined #minecrafthelp
#337 [15:57] <okcd> hey
#338 [15:57] * TutionalDigi [webchat@5ac29ad4.bb.sky.com] has joined #minecrafthelp
#339 [15:57] <okcd> hey
#340 [15:57] <TutionalDigi> Hello
#341 [15:58] <TutionalDigi> Is anyone from support able to help me with an IGN issue
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#347 [16:00] <Kyrkis> Minecraft keeps crashing on the same save non-stop. It has chunk loading issues. What can I do to fix it?
#348 [16:08] * mclover2008 [webchat@97.101.174.105] has joined #minecrafthelp
#349 [16:09] <mclover2008> So my friends realm does not connect for me, but other multiplayers servers do. I am connected to my Xbox account and on stable internet, and my other friends can go on his realm
#350 [16:09] * ReCalledWolf [webchat@host-41.47.65.47.tedata.net] has quit. (Quit: webchat.esper.net)
#351 [16:09] <mclover2008> How do I fix this?
#352 [16:11] * mclover2008 [webchat@97.101.174.105] has quit. (Client Quit)
#353 [16:17] * TMS [webchat@195-166-203-7.fibre.u-mee.com] has joined #minecrafthelp
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#355 [16:23] * matt8 [webchat@50-24-26-12.bcstcmta04.res.dyn.suddenlink.net] has joined #minecrafthelp
#356 [16:23] <matt8> I bought Minecraft back in 2012/2013 and it was when you didn't sign in with your email, but recently I started playing again and everything seems to be working, I migrated my account over to an email and everything is fine except it wont let me play realms. I have contentiously tried to verify my account and what no and nothing is seeming to work.
#357 [16:23] <matt8> I'm confused and don't know what to do, please help, Thanks!
#358 [16:25] * Anthony [webchat@174-20-87-202.mpls.qwest.net] has joined #minecrafthelp
#359 [16:26] <Anthony> A few years back, I got rid of my computer that I played minecraft on. I dont remember what email I had used, but im pretty certain that the username is Thekingisdumb, which was my username for pretty much everything a while ago. I think I may also know my password, although the message below tells me not to use it. If you cant recover the account,
#360 [16:26] <Anthony> or dont have enough information to, thats ok, but I really want my old account back.
#361 [16:26] <Anthony> or dont have enough information to, thats ok, but I really want my old account back.
#362 [16:27] * Anthony [webchat@174-20-87-202.mpls.qwest.net] has left #minecrafthelp
#363 [16:29] * Lucky2303 [webchat@p5DE34F54.dip0.t-ipconnect.de] has joined #minecrafthelp
#364 [16:30] * Colonia [webchat@Dinamic-Tigo-191-89-1-233.tigo.com.co] has joined #minecrafthelp
#365 [16:30] <Lucky2303> ich komme nicht mehr in mein minecraft account rein ich versuche die ganze zeit das Passwort zurückzusetzen aber ich kriege keine email
#366 [16:31] <Colonia> why i can't log in my account?
#367 [16:31] <Colonia> the page doesn't respond
#368 [16:32] * Colonia [webchat@Dinamic-Tigo-191-89-1-233.tigo.com.co] has quit. (Client Quit)
#369 [16:38] * lordseaf [webchat@modemcable086.195-80-70.mc.videotron.ca] has joined #minecrafthelp
#370 [16:38] <lordseaf> my acccount got hacked and he stole my microsoft cd key
#371 [16:39] <lordseaf> is there a way to get it back
#372 [16:39] * Alfie [webchat@host86-159-241-102.range86-159.btcentralplus.com] has joined #minecrafthelp
#373 [16:43] <Alfie> Hello, my name is Alfie and I am having trouble logging into my Minecraft account from years ago. It was previously used on a computer I no longer have and this is my new one so I want to get my account on here. I know the account username and password but am not 100% about the email address. I have tried 'forgotten password' but no email came thro
#374 [16:43] <Alfie> ugh to the email I thought it was originally. I have tried all possible emails that it could logically be I think but no email was been sent to help change the password. When I first tried it said to migrate my account but I then filled out all of my details and it said the account was already migrated.
#375 [16:44] * matt8 [webchat@50-24-26-12.bcstcmta04.res.dyn.suddenlink.net] has quit. (Quit: webchat.esper.net)
#376 [16:46] <Alfie> Is there anyway of getting access to my account anymore?
#377 [16:47] <Lucky2303> ich ficke minecraft gleich
#378 [16:47] <Alfie> English?
#379 [16:47] <Lucky2303> ich werde minecraft verklagen weil ich nicht mehr in mmein account rein komme
#380 [16:49] <Lucky2303> ich möchte mein geld wieder oder ich verklage minecraft und ficke die richtig in den arsch weil ich geld für den kack aus gegeben habe und jetzt nicht mehr rein komme
#381 [16:49] <Lucky2303> ich ficke euch alle spendet mir ein wenig geld
#382 [16:49] * Deathbypvt [webchat@pool-68-134-87-72.bltmmd.fios.verizon.net] has joined #minecrafthelp
#383 [16:50] <Deathbypvt> hi i need help with an account issue
#384 [16:50] <Lucky2303> pls spende an mich oder ich suche dich und zerstöre dich
#385 [16:51] <Lucky2303> gibt mir euer minecraft account oder du hast 48 in deiner fresse
#386 [16:51] <Deathbypvt> im sorry i speak english
#387 [16:52] <Lucky2303> dann benutzt google übersetzer du dummes stück
#388 [16:52] * Gamer [webchat@172-125-165-197.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#389 [16:52] <Lucky2303> ich bin ein terrorist und ficke euch alle
#390 [16:52] <Gamer> hello
#391 [16:52] <Alfie> that aint English lad
#392 [16:52] <Gamer> can someone help me
#393 [16:53] <Lucky2303> nein mir kann auch keiner von den dummen affen helfen
#394 [16:53] * lordseaf [webchat@modemcable086.195-80-70.mc.videotron.ca] has quit. (Quit: webchat.esper.net)
#395 [16:53] * Alfie [webchat@host86-159-241-102.range86-159.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#396 [16:54] <Lucky2303> ich töte euch alle
#397 [16:55] <Lucky2303> ich töte dich
#398 [16:56] * Lucky2303 [webchat@p5DE34F54.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#399 [16:56] <Deathbypvt> Könnten Sie tatsächlich hilfreich sein und nicht Google Übersetzer verwenden, um eine Hilfelinie zu verspotten?
#400 [16:57] * Deathbypvt [webchat@pool-68-134-87-72.bltmmd.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#401 [17:03] * tyler0 [webchat@S010600fc8df5d0b3.cg.shawcable.net] has joined #minecrafthelp
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#403 [17:11] * zade [webchat@dslb-088-065-013-243.088.065.pools.vodafone-ip.de] has joined #minecrafthelp
#404 [17:12] <zade> I need help to verify my old account
#405 [17:28] * Robert [webchat@c-73-27-56-198.hsd1.fl.comcast.net] has joined #minecrafthelp
#406 [17:28] <Robert> Hello
#407 [17:28] <Robert> I keep getting a exit code 1 when launching the game, it keeps crashing
#408 [17:32] * TheSilentLink [~TheSilent@host86-164-198-78.range86-164.btcentralplus.com] has quit. (Remote host closed the connection)
#409 [17:33] * TheSilentLink [~TheSilent@host86-164-198-78.range86-164.btcentralplus.com] has joined #minecrafthelp
#410 [17:36] * Dill [webchat@c-76-27-127-136.hsd1.ut.comcast.net] has joined #minecrafthelp
#411 [17:37] * g6 [webchat@c-73-145-112-127.hsd1.mi.comcast.net] has joined #minecrafthelp
#412 [17:37] <Dill> My game won't launch. The launcher opens up but when I hit play nothing happens. The launcher goes away and thats it. I've tried reinstalling, updating my drivers etc. Nothing has worked.
#413 [17:37] <g6> why can i only play demo?
#414 [17:38] <g6> i bought the game already
#415 [17:39] <Robert> when i launch my game it just instantly crashes
#416 [17:41] * Robert [webchat@c-73-27-56-198.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
#417 [17:45] <g6> hello?
#418 [18:06] * WhiteDwarf [webchat@143.59.145.205] has joined #minecrafthelp
#419 [18:06] <WhiteDwarf> Hello
#420 [18:08] <WhiteDwarf> I was wondering, I bought an account in 2016 off of G2A and the owner I knew at the time had the unmigrated account. I used it for many years, bought ranks on it and everything, but I couldnt access my account today, I then noticed my username was reverted back to the Original Unmigrated account name. Is that considered him hacking my account when
#421 [18:08] <WhiteDwarf> I paid for it and used it/owned it for that long? or can they not do anything about it.
#422 [18:09] * Matt1 [webchat@c-174-59-68-242.hsd1.pa.comcast.net] has joined #minecrafthelp
#423 [18:10] <Matt1> Hey I need to reinstate my account
#424 [18:11] * Matt1 [webchat@c-174-59-68-242.hsd1.pa.comcast.net] has quit. (Client Quit)
#425 [18:11] * WithoutAlacrity [webchat@c-98-227-55-69.hsd1.in.comcast.net] has joined #minecrafthelp
#426 [18:11] <WithoutAlacrity> aye uh am i in the right place for skins not working
#427 [18:12] <WithoutAlacrity> pleathe
#428 [18:12] * WithoutAlacrity [webchat@c-98-227-55-69.hsd1.in.comcast.net] has quit. (Client Quit)
#429 [18:15] * Megatron188 [webchat@cpe-104-228-100-76.stny.res.rr.com] has joined #minecrafthelp
#430 [18:19] <Megatron188> My significant other and I have been having issues trying to sign in. We can't even buy the java edition because every time we try to sign in nothing happens. We hit login and it doesn't even try to load anything. We have tried everything we can think of. I hope someone can help us! We can't even buy it :(
#431 [18:26] <Megatron188> Absolutely nothing happens when we hit login. No, "Login Failed or Wrong Username/Password" We can't figure it out at all.
#432 [18:35] * leprodu35 [webchat@lfbn-ren-1-877-242.w83-197.abo.wanadoo.fr] has joined #minecrafthelp
#433 [18:35] * Skylar [webchat@S0106789684c01f42.su.shawcable.net] has joined #minecrafthelp
#434 [18:37] <leprodu35> Hello, I can't remember my password and I no longer have access to the email box where the account is registered.
#435 [18:37] <leprodu35> I don't know how to reconnect to my account suddenly
#436 [18:38] <Skylar> Hi, I just got a new computer and went to log into my minecraft account, I can't get in it says my email or password is wrong, i tried all my passwords and sent password reset requests to all my emails on the off chance I changed it. No luck from any email, even my moms which the original account was created with. The other option Mojang gives me i
#437 [18:38] <Skylar> s to send my proof of purchase, problem is my mom bought it for me years ago back when you only used your username to log in, theres no way I could find that email now, i dont know what to do
#438 [18:39] <Skylar> '
#439 [18:39] <Skylar> \+l,
#440 [18:40] <Skylar> oops ^ cat sorry
#441 [18:42] <leprodu35> That is not the case. Let's say I bought the game in 2011 and haven't played it since 2013. Only the passwords I used at the time, I don't remember it at all!
#442 [18:43] <leprodu35> As for the proof of purchase I imagine it is in my email box but as I no longer use it ..
#443 [18:45] <Skylar> sorry but i cant help you :( im having a problem too this is a group chat
#444 [18:46] <Skylar> That sucks though, i wish you luck every
#445 [18:46] <leprodu35> oh okay
#446 [18:46] * leprodu35 [webchat@lfbn-ren-1-877-242.w83-197.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#447 [18:48] * Mattiboy0515 [webchat@c-71-202-238-116.hsd1.ca.comcast.net] has joined #minecrafthelp
#448 [18:48] <Mattiboy0515> Hello
#449 [18:49] <Mattiboy0515> So i have an account way back when probly 2011 ish do i have to buy the game again or can support reinstate my game priviliges
#450 [18:59] * Ingenic [webchat@172.79.133.155] has joined #minecrafthelp
#451 [19:00] <Ingenic> hey guys, I keep getting "Error details: Operation too slow. Less than 30 bytes/sec transferred the last 60 seconds" when launching on Linux, any fix to this?
#452 [19:01] <Ingenic> It's the same error as MCL-11564 on Jira
#453 [19:06] * Tiodeadpool [webchat@177.200.83.26] has joined #minecrafthelp
#454 [19:06] <Tiodeadpool> so falo portuges
#455 [19:07] * Tiodeadpool [webchat@177.200.83.26] has quit. (Client Quit)
#456 [19:25] <Mattiboy0515> still waiting for support
#457 [19:37] * doogis [webchat@d137-186-242-246.abhsia.telus.net] has joined #minecrafthelp
#458 [19:38] <doogis> hello....I have an old minecraft account that i can't log into as i forgot the security questions. Will my account from circa 2013-14 work with minecraft java edition?
#459 [19:50] * Luasaurus-Rex [webchat@n175-36-18-197.mrk2.qld.optusnet.com.au] has joined #minecrafthelp
#460 [19:51] <Luasaurus-Rex> I haven't played minecraft in a little over 2 years. I have no idea what my email or password is. The email i remember using is an old one which i don't have access to anymore. I think i may have migrated my account to a mojang account at some point but again i have no idea what the email or password would be. is there any way to get my account bac
#461 [19:51] <Luasaurus-Rex> k? i don't want to have to spend $35 to buy it again
#462 [20:16] <Mattiboy0515> i really dont think anyone works this chat room
#463 [20:16] <Mattiboy0515> ive been here an hour
#464 [20:17] * david [webchat@c-73-37-202-17.hsd1.mn.comcast.net] has joined #minecrafthelp
#465 [20:17] <david> Hey my account was hacked a few says ago. ;/
#466 [20:19] <david> Can they reset my account? I have no idea what they did with it
#467 [20:20] * Tris [webchat@itr1905996.lnk.telstra.net] has joined #minecrafthelp
#468 [20:20] <Luasaurus-Rex> rip
#469 [20:20] * Tris [webchat@itr1905996.lnk.telstra.net] has quit. (Client Quit)
#470 [20:22] <david> They changed my username and skin :C
#471 [20:24] <Luasaurus-Rex> i just completely lost my account
#472 [20:28] <david> I lost my old account so i this one
#473 [20:29] <david> That's what i get for using the exact same login. got lasspass now so hopefuly this is the last time
#474 [20:41] * Dest [webchat@172.78.171.218] has joined #minecrafthelp
#475 [20:42] <Dest> So I have a question about something going on with a mod for 1.7.10.
#476 [20:43] <Dest> It's the orespawn mod, and it's doing something odd. I have the 'error' text copied.
#477 [20:46] * Luasaurus-Rex [webchat@n175-36-18-197.mrk2.qld.optusnet.com.au] has quit. (Quit: webchat.esper.net)
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#481 [21:19] <hghgf> any body know a way to change the email attached to the account
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#484 [21:42] * Tbone [webchat@c-73-133-182-172.hsd1.md.comcast.net] has joined #minecrafthelp
#485 [21:43] <Tbone> Hello, i am trying to access my account. I deleted the game and tried to reinstall it so it might fix my problem. But now when I try to log in on minecraft.net, it does nothing. I type in my email and password then clikc login and nothing happends. I am just trying to access my account
#486 [21:47] * Mexii [webchat@204-59-173-107.reverse-dns] has joined #minecrafthelp
#487 [21:47] * KR [webchat@122x219x115x253.ap122.ftth.ucom.ne.jp] has joined #minecrafthelp
#488 [21:48] * bannana [webchat@74-195-74-151.tyrmcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#489 [21:48] <bannana> hello
#490 [21:48] <Mexii> Hi I am unable to log into my account even after i reset the password and waited 9 hours it still wont let me on
#491 [21:49] <bannana> can you help me log into my account
#492 [21:49] <Mexii> I cant log into my account that is why i am here
#493 [21:49] <bannana> same
#494 [21:49] <Mexii> So what do we do
#495 [21:50] <bannana> wait?
#496 [21:50] <Mexii> Wait?
#497 [21:50] <bannana> yup
#498 [21:50] <Mexii> fair enough
#499 [21:50] <KR> Cannot download win10 version from java version
#500 [21:50] <bannana> where you from?
#501 [21:50] <KR> japan
#502 [21:50] <Mexii> Kentucky.
#503 [21:50] <Mexii> You?
#504 [21:51] <bannana> Texas
#505 [21:51] <bannana> KFC ROCKS
#506 [21:51] <bannana> lol
#507 [21:51] <Mexii> I went to San Antonio once it was pretty cool
#508 [21:51] <bannana> yea
#509 [21:52] * KR [webchat@122x219x115x253.ap122.ftth.ucom.ne.jp] has quit. (Client Quit)
#510 [21:52] <Tbone> I try to download the game from minecraft.net but it doesnt let me click log in. My password and email is correct. Also, when i type my info into the minecraft launcher, it still pops up with the invalid email or password. I am sure my info is right.
#511 [21:52] <Mexii> Yeah KFC is great colonel sanders is everywher up here hes even a school mascot for a college
#512 [21:52] <bannana> Really?
#513 [21:52] <bannana> cool
#514 [21:53] <Mexii> Yup
#515 [21:53] <bannana> how old are you if you dont mind?
#516 [21:53] <Mexii> 22
#517 [21:53] <Mexii> You?
#518 [21:53] <bannana> dang
#519 [21:53] <Mexii> Why
#520 [21:53] <bannana> 15
#521 [21:54] <bannana> my brother is 23
#522 [21:54] <Mexii> yeah im an old man basically
#523 [21:54] <bannana> i just didnt think people older than 18 really played
#524 [21:55] <Mexii> ive not played this in years but i wanted to make a modpack for me and my friends to come back and play like we used to
#525 [21:55] * Tbone [webchat@c-73-133-182-172.hsd1.md.comcast.net] has quit. (Quit: webchat.esper.net)
#526 [21:55] <Mexii> but cant really do that if i cant log back on
#527 [21:56] <bannana> dang
#528 [21:56] * nobranecells [webchat@125-239-150-97-fibre.sparkbb.co.nz] has joined #minecrafthelp
#529 [21:56] <Mexii> enjoy having your friends in school with you while you can man when you get old its hard to keep in touch
#530 [21:57] <bannana> my friends and i started a server and i was trying to get m friend to play but he couldnt sign in so im tryna help
#531 [21:57] <nobranecells> hi, i have used a gift card to get minecraft but i have been waiting for it to place the order for hours
#532 [21:57] <nobranecells> and karen took the kids
#533 [21:57] <bannana> yea
#534 [21:57] <Mexii> We all struggling here hopefully a member of their staff gets here soon
#535 [21:58] <bannana> man idk how to do a mod pack
#536 [21:58] <bannana> yes
#537 [21:58] <Mexii> its easy through twitch but other than that i dont know either twitch does all the work for you really
#538 [21:59] * bannana [webchat@74-195-74-151.tyrmcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#539 [21:59] <bannana> hello
#540 [22:00] <Mexii> #minecrafthelp Hi I am unable to log into my account even after i reset the password and waited 9 hours it still wont let me on
#541 [22:00] <bannana> yea
#542 [22:00] <bannana> aight ima go gn have fun
#543 [22:00] <bannana> aight ima go gn have fun
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#547 [22:02] * Mexii [webchat@204-59-173-107.reverse-dns] has joined #minecrafthelp
#548 [22:03] <Mexii> Hi I am unable to log into my account even after i reset the password and waited 9 hours it still wont let me on
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#550 [22:08] * Phil [webchat@modemcable147.39-19-135.mc.videotron.ca] has joined #minecrafthelp
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#554 [22:17] <Shae_mac> Hello
#555 [22:17] <Shae_mac> i need assistance
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#558 [22:27] <xxmcradxx> im trying to recover an account I bought in 2011, but when I input the email associated to the account in the "forgotten password" field I don't receive any email with recovery link. if I search my inbox for the phrase Minecraft though it finds all the transaction info and confirmation messages from 2011 though, so the email is correct
#559 [22:53] * Hineni [webchat@97-115-109-150.ptld.qwest.net] has joined #minecrafthelp
#560 [22:54] <Hineni> I accidentally purchased the Java version instead of the Windows 10 version. Do you know how to exchange those?
#561 [23:02] * littlespartanj [webchat@50-83-95-75.client.mchsi.com] has joined #minecrafthelp
#562 [23:02] <littlespartanj> Why is it taht when I click on the login button with my account credentials, nothing happens?
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#568 [23:39] <SmartTechGeeko> Hi! I have been trying to log into my Microsoft account on Minecraft for windows 10. As soon as I press any Sign In button, I get this message : "We tried to sign into your Microsoft Account but something went wrong" What should I do to be able to sign in?
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