#1 [00:00] <Sergiomontani10> hey is there a way to recover your email?
#2 [00:00] <Sergiomontani10> I know the username and password but forgot my email
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#4 [00:14] * bagas [webchat@139.192.69.144] has joined #minecrafthelp
#5 [00:15] <bagas> please minecraft unable tosave download cannot be fixed at all
#6 [00:15] <bagas> i need help
#7 [00:15] <bagas> there are no byte fence on mylaptop
#8 [00:15] <bagas> please
#9 [00:16] <bagas> i don't think this is helping
#10 [00:16] <bagas> cmon
#11 [00:16] <bagas> does windows 10 really this sucks?!
#12 [00:16] <bagas> aghh
#13 [00:17] <bagas> a public chatroom?
#14 [00:17] <bagas> more like a private stress chatroom or a damn diary
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#16 [00:50] * SmartTechGeeko [webchat@223-184-105-192.north.dsl.telkomsa.net] has quit. (Quit: webchat.esper.net)
#17 [00:59] * STRIKER3 [webchat@ip98-176-22-235.sd.sd.cox.net] has joined #minecrafthelp
#18 [01:00] <STRIKER3> Iam having problems with the windows installer trying to install minecraft java on my windows 10 pc... i already have minecraft bedrock... is this the cause of the problem?
#19 [01:15] * jonathan [webchat@175.136.63.211] has joined #minecrafthelp
#20 [01:16] <jonathan> hi i cannot log into minecraft on browser or launcher but i can only log into mojang
#21 [01:16] <jonathan> is there any solutions for this
#22 [01:17] <jonathan> whenever i try to log in on minecraft browser the log in button just turns grey and nothing happens afterwards
#23 [01:37] * Tree37 [webchat@107-131-106-207.lightspeed.frokca.sbcglobal.net] has joined #minecrafthelp
#24 [01:37] <Tree37> hey was just wondering how to go about finding what email I migrated the account to. I did it awhile ago but don't recall the new mojang email
#25 [01:48] * moddd [webchat@602ad0bf27ba.softphone.blizoo.bg] has joined #minecrafthelp
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#27 [01:49] * moddd [webchat@602ad0bf27ba.softphone.blizoo.bg] has quit. (Client Quit)
#28 [02:00] * Marlou [webchat@dsl.49.146.13.227.pldt.net] has joined #minecrafthelp
#29 [02:00] * asdf [~asdf@67.142.112.100] has quit. (Read error: Connection reset by peer)
#30 [02:00] <Marlou> Hello
#31 [02:00] <Marlou> Good day everyone
#32 [02:01] <Marlou> why can't I redeem my minecraft gift code
#33 [02:01] <Marlou> it say code not found
#34 [02:02] <Marlou> please help
#35 [02:06] * asdf [~asdf@67.142.112.100] has joined #minecrafthelp
#36 [02:08] * Sins [webchat@198-27-160-96.fiber.dynamic.sonic.net] has joined #minecrafthelp
#37 [02:08] <Sins> helloo
#38 [02:09] * Sins [webchat@198-27-160-96.fiber.dynamic.sonic.net] has quit. (Client Quit)
#39 [02:11] * Tree37 [webchat@107-131-106-207.lightspeed.frokca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#40 [02:12] * Marlou [webchat@dsl.49.146.13.227.pldt.net] has quit. (Quit: webchat.esper.net)
#41 [02:25] * Brent [webchat@host109-156-196-203.range109-156.btcentralplus.com] has joined #minecrafthelp
#42 [02:26] <Brent> Hi it says i dont own the game when i do how do i fix this?
#43 [02:31] * STRIKER3 [webchat@ip98-176-22-235.sd.sd.cox.net] has quit. (Quit: webchat.esper.net)
#44 [02:31] * STRIKER3 [webchat@ip98-176-22-235.sd.sd.cox.net] has quit. (Quit: webchat.esper.net)
#45 [02:32] * Brent [webchat@host109-156-196-203.range109-156.btcentralplus.com] has left #minecrafthelp
#46 [03:03] * Pichu [webchat@cpe-144-136-132-75.sjui-cr-101.wel.wa.bigpond.net.au] has joined #minecrafthelp
#47 [03:05] <Pichu> I keep joining a realm and it lets me in for 3-4 seconds then kicks me and it comes up with an error message saying: "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host." and I have no clue how to fix it, it works on other servers such as Hypixel but only on realms does it show up.
#48 [03:33] * miezdepaine [webchat@78.96.5.79] has joined #minecrafthelp
#49 [03:35] <miezdepaine> when i start minecraft 1.14 it just crashes
#50 [03:35] <miezdepaine> help please
#51 [04:22] * TriosBros [webchat@78-61-193-43.static.zebra.lt] has joined #minecrafthelp
#52 [04:26] <TriosBros> When trying to log into my.minecraft.net i get stuck on the log in screen, the log in buttom goes grey and nothing happens. Sometimes after pressing the log in button a capcha apears, but after doing it (correctly, if wrong it shows) the log in button goes grey again and i need to wait about 2 hours for the capcha to reapear. Been trying to connect
#53 [04:26] <TriosBros> for the last week.
#54 [04:36] * Claii [webchat@ip36-140.pris.ca] has joined #minecrafthelp
#55 [04:36] <Claii> is there anything i can do if i have forgotten my username when i am trying to migrate my account?
#56 [04:37] <Claii> i have my email, i have reset my password but i cannot remember my username
#57 [04:39] * poopoo [webchat@125-239-150-97-fibre.sparkbb.co.nz] has joined #minecrafthelp
#58 [04:39] <poopoo> reee
#59 [04:41] * poopoo [webchat@125-239-150-97-fibre.sparkbb.co.nz] has quit. (Client Quit)
#60 [04:49] * j7 [webchat@198.52.163.18] has joined #minecrafthelp
#61 [04:51] <j7> does anybody know why i cannot receive the reset password email from mojang?
#62 [04:51] * Adrian [webchat@81-231-169-180-no178.tbcn.telia.com] has joined #minecrafthelp
#63 [04:52] <Adrian> Hi, i have an old minecraft to my xbox360, now i use PC for gaming. Must i buy Minecraft again or can i use the licence i buy to 360?
#64 [04:52] * lixie07 [webchat@host-92-22-83-39.as13285.net] has joined #minecrafthelp
#65 [04:53] * llamamen [webchat@cpe-101-164-137-167.hhui-cr-009.cht.nsw.bigpond.net.au] has joined #minecrafthelp
#66 [04:53] <llamamen> hello
#67 [04:53] * ipodhumen [webchat@cm-84.212.136.45.getinternet.no] has joined #minecrafthelp
#68 [04:53] <lixie07> I paid for minecraft on my sons android device, but using my account, thinking i could use family share via google play for him to use it. is it possible? if not, i need a refund.
#69 [04:54] <ipodhumen> Hello, im trying to log into my old minecraft account but I dont remember my email. I have tried to contact support, but I have yet to be answered
#70 [04:56] <Adrian> Must I buy minecraft to all my devices? Or can i buy one and use at all?
#71 [04:56] * llamamen [webchat@cpe-101-164-137-167.hhui-cr-009.cht.nsw.bigpond.net.au] has quit. (Client Quit)
#72 [05:02] * j7 [webchat@198.52.163.18] has quit. (Quit: webchat.esper.net)
#73 [05:03] * Adrian [webchat@81-231-169-180-no178.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#74 [05:10] * miezdepaine [webchat@78.96.5.79] has quit. (Quit: webchat.esper.net)
#75 [05:11] * Pichu [webchat@cpe-144-136-132-75.sjui-cr-101.wel.wa.bigpond.net.au] has quit. (Quit: webchat.esper.net)
#76 [05:13] * jakers [webchat@5e05f9e5.bb.sky.com] has joined #minecrafthelp
#77 [05:13] <jakers> Hello i bought mine craft in alpha and when i log in on mine craft. net it says i do not have the game.
#78 [05:14] <jakers> i have migrated my account
#79 [05:32] * floof [webchat@cpe-124-176-215-199.qb02.qld.asp.telstra.net] has joined #minecrafthelp
#80 [05:32] <jakers> hello
#81 [05:33] <floof> Ive use four different bank accounts, ive used poli, ive uninstalled the current minecraft i had which was a friends version, ive made a new email, ive deleted my old personal minecraft account and made a new one with the new email; however, when i click purchase, and it brings the mini screen up saying "placing order", the mini screen says this, w
#82 [05:33] <floof> ord for word: "Am error occured whilst placing your order, please verify credit card info and try again". My parents and i have re-read, and re-read again and again but no matter what we do we canot purchace minecraft, please help.
#83 [05:34] <jakers> what
#84 [05:34] <jakers> no your supposed to help me?
#85 [05:35] <jakers> what utter bull shit man
#86 [05:35] <Absol> jakers: Please keep it civil
#87 [05:35] <floof> uhhhhh no im not? i thought you were supposed to help me
#88 [05:35] <jakers> yea rthis is usless man bont even bother
#89 [05:35] <jakers> dont~
#90 [05:47] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#91 [05:48] * Theking3 [webchat@3.red-79-157-245.dynamicip.rima-tde.net] has joined #minecrafthelp
#92 [05:49] * Theking3 [webchat@3.red-79-157-245.dynamicip.rima-tde.net] has quit. (Client Quit)
#93 [05:49] <jakers> any of you help guys?
#94 [05:50] * jakers [webchat@5e05f9e5.bb.sky.com] has quit. (Quit: webchat.esper.net)
#95 [06:07] * davsie [webchat@host109-152-179-35.range109-152.btcentralplus.com] has joined #minecrafthelp
#96 [06:07] <davsie> Hey I have tried to reset the password for my old premium account no e-mail is coming through. Any ideas?
#97 [06:17] <floof> how long does it take for you guys to work
#98 [06:17] * matas [webchat@116.160.38.86.static.lrtc.lt] has joined #minecrafthelp
#99 [06:17] <matas> hello is eneyone here?
#100 [06:19] <matas> im having error then i launch minecraft and press play what to do i watched tutorials didnt help
#101 [06:22] * indigorose [webchat@d47-69-34-58.col.wideopenwest.com] has joined #minecrafthelp
#102 [06:23] <indigorose> im trying to join a server, but it keeps telling me the server is outdated. Can someone give me a hand?
#103 [06:26] * Ryley [webchat@5e096a9d.bb.sky.com] has joined #minecrafthelp
#104 [06:26] <Ryley> Hey
#105 [06:27] <Ryley> I can’t log into my minecraft
#106 [06:27] <Ryley> On the app
#107 [06:27] <Ryley> And all the details are corrects
#108 [06:28] * Neon [webchat@p4FD2B0B1.dip0.t-ipconnect.de] has joined #minecrafthelp
#109 [06:28] <Neon> hello
#110 [06:29] <Ryley> Hey
#111 [06:29] <Neon> im having trouble logging into my old Minecraft account from like 2015
#112 [06:29] <matas> yes me too
#113 [06:29] <Ryley> I can’t help I need help as well
#114 [06:29] <Ryley> But same here
#115 [06:29] <Neon> i don't remember the correct email and password
#116 [06:29] <matas> but dude there not gonna give it back
#117 [06:29] * Ryley [webchat@5e096a9d.bb.sky.com] has quit. (Client Quit)
#118 [06:29] <matas> i tried this for month
#119 [06:30] <Neon> well i could try all kinds of different passwords an emails
#120 [06:30] <matas> sooooooooooooooooooooooooooooooooooooooooo then they get to this
#121 [06:33] * floof [webchat@cpe-124-176-215-199.qb02.qld.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#122 [06:34] <matas> im having error then i launch minecraft and press play what to do i watched tutorials didnt help
#123 [06:34] <matas> im having error then i launch minecraft and press play what to do i watched tutorials didnt help
#124 [06:55] * davsie [webchat@host109-152-179-35.range109-152.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#125 [06:56] * indigorose [webchat@d47-69-34-58.col.wideopenwest.com] has quit. (Quit: webchat.esper.net)
#126 [07:21] * cagri [webchat@78.172.39.181.dynamic.ttnet.com.tr] has joined #minecrafthelp
#127 [07:22] <cagri> hi i have a minecraft code but it says already redeemed!
#128 [07:22] <cagri> how can i learn when my code used?
#129 [07:40] * TriosBros [webchat@78-61-193-43.static.zebra.lt] has joined #minecrafthelp
#130 [07:41] <TriosBros> When trying to log in and pressing the log in button it turns grey andnothing happens, sometimes a capcha apears, but still nothing
#131 [07:42] * TriosBros [webchat@78-61-193-43.static.zebra.lt] has quit. (Client Quit)
#132 [07:42] * Squirtle [webchat@78-61-193-43.static.zebra.lt] has joined #minecrafthelp
#133 [07:44] <Squirtle> when trying to log in to my.minecraft.net the log in button turns gret and nothing happends, sometimes a capcha apears, but still nothing. Been trying to log in past week resorted to this. reset my internet, computer did anyuthing i could
#134 [07:46] * luckycornet18 [webchat@45.28.7.48] has joined #minecrafthelp
#135 [07:46] <luckycornet18> I '
#136 [07:47] <luckycornet18> Is there a way to transfer the Minecraft purchase to another account?
#137 [07:57] <Squirtle> you should be able to read up on that on the internet
#138 [08:14] <Greymagic27> Squirtle, Hey. Let's make sure nothing on your PC, such as a VPN, is causing the issue.
#139 [08:14] <Greymagic27> ??> Squirtle tools/hjt
#140 [08:14] <Mightyena> Squirtle: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#141 [08:14] <Mightyena> Squirtle: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#142 [08:15] <Greymagic27> luckycornet18, No. There isn't
#143 [08:28] * GA [webchat@02df2813.bb.sky.com] has joined #minecrafthelp
#144 [08:31] <GA> Hey, I'm using a windows 10 laptop to log in on Minecraft.net to download the java edition, but when I enter the right login and click it, it doesn't take me anywhere, or does anything. The login works on my phone, but I need to do it on my PC and it doesn't work at all;;
#145 [08:33] * Vincent_Jeromed [webchat@x4d0be032.dyn.telefonica.de] has joined #minecrafthelp
#146 [08:33] * matas [webchat@116.160.38.86.static.lrtc.lt] has quit. (Quit: webchat.esper.net)
#147 [08:33] <Vincent_Jeromed> Hello
#148 [08:33] <Vincent_Jeromed> I have one Problem
#149 [08:34] <Vincent_Jeromed> I forgott my email adress and cant login to minecraft
#150 [08:34] * Vincent_Jeromed [webchat@x4d0be032.dyn.telefonica.de] has quit. (Client Quit)
#151 [08:39] * Kristoff [webchat@91-150-123-129.dynamic.isp.telekom.rs] has joined #minecrafthelp
#152 [08:39] <Kristoff> Are realms having problems? I just got disconnected from a realm, and now it says cannot connect to world
#153 [08:41] * Kristoff [webchat@91-150-123-129.dynamic.isp.telekom.rs] has quit. (Client Quit)
#154 [08:53] * killershadows98 [webchat@bd2324be.virtua.com.br] has joined #minecrafthelp
#155 [08:54] * lixie07 [webchat@host-92-22-83-39.as13285.net] has quit. (Quit: webchat.esper.net)
#156 [08:55] <killershadows98> Can someone help me? I can't copy commands from one command block and paste into another, sometimes it works but sometimes not, I use CTRL C and CTRL V
#157 [09:07] * asdf [~asdf@67.142.112.100] has quit. (Remote host closed the connection)
#158 [09:09] * Zayne [webchat@cpe-75-86-230-3.wi.res.rr.com] has joined #minecrafthelp
#159 [09:09] <Zayne> I bought Java Edition and cant find my code to redeem Windows 10 edition
#160 [09:12] * drew [webchat@host-72-243-144-66.ctvea.net] has joined #minecrafthelp
#161 [09:13] * Zayne [webchat@cpe-75-86-230-3.wi.res.rr.com] has quit. (Client Quit)
#162 [09:14] <drew> I haven't been able to log into my account or reset the password and haven't received a reply from Mojang support in probably 2 years
#163 [09:15] * Zayne [webchat@cpe-75-86-230-3.wi.res.rr.com] has joined #minecrafthelp
#164 [09:16] <Zayne> I bought java edition and cant find a way to redeem windows 10 edition
#165 [09:17] * drew [webchat@host-72-243-144-66.ctvea.net] has quit. (Quit: webchat.esper.net)
#166 [09:18] * Zayne [webchat@cpe-75-86-230-3.wi.res.rr.com] has quit. (Client Quit)
#167 [09:32] * Milky2003 [webchat@b9168e81.cgn.dg-w.de] has joined #minecrafthelp
#168 [09:32] * Milky2003 [webchat@b9168e81.cgn.dg-w.de] has quit. (Client Quit)
#169 [09:39] * Limpan [webchat@h31-192-198-154.cust.a3fiber.se] has joined #minecrafthelp
#170 [09:42] <Limpan> Hello! When I try to log in i get the message "Invalid e-mail or password" "If your account was created after Nov 2012 or if it havent migrated use your e-mail. Otherwise use your username"
#171 [09:42] <Limpan> I know my Email and Password is correct, i have tried to wait 1 hour, even an entire night before attempting loging in again, and it still doesnt work. What could the issue be? (Both in the game client and the minecraft website, but I can log in on Mojangs website)
#172 [09:43] <Greymagic27> Limpan, Hey. This is commonly caused by incompatible software on your PC. Let's make sure this isn't the case by getting a list of running programs. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#173 [09:43] <Greymagic27> ??> Limpan tools/hjt
#174 [09:43] <Mightyena> Limpan: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#175 [09:43] <Mightyena> Limpan: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#176 [09:44] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has quit. ()
#177 [09:44] <Limpan> Downloading
#178 [09:46] <Limpan> https://paste.ubuntu.com/p/3nR2Q7hPC4/
#179 [09:48] <Limpan> Mightyena Are you abel to find any issues?
#180 [09:48] <Greymagic27> ??> Limpan win/hosts/edit
#181 [09:48] <Mightyena> Limpan: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#182 [09:48] <Mightyena> Limpan: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#183 [09:48] <Greymagic27> Limpan, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#184 [09:49] * Dogan_AKIN [webchat@160.78.202.77.rev.sfr.net] has joined #minecrafthelp
#185 [09:49] * kamrynlo [webchat@173-169-247-74.res.bhn.net] has joined #minecrafthelp
#186 [09:49] <Dogan_AKIN> hello
#187 [09:49] <kamrynlo> hello
#188 [09:50] <Dogan_AKIN> CAn someone help me please ?
#189 [09:50] <Greymagic27> Dogan_AKIN, kamrynlo Hey. What's the issue?
#190 [09:51] * kamrynlo [webchat@173-169-247-74.res.bhn.net] has quit. (Client Quit)
#191 [09:51] <Dogan_AKIN> Heyc i can't play miencraft on my computer because I can not connect
#192 [09:51] <Dogan_AKIN> Sorry for my bad ENglish
#193 [09:51] <Greymagic27> ??> Dogan_AKIN screenshot/external
#194 [09:51] <Mightyena> Dogan_AKIN: We need to see a screenshot of what you are describing. Please follow the instructions on this page: https://www.take-a-screenshot.org/
#195 [09:51] <Mightyena> Dogan_AKIN: After you have taken the screenshot, please go to https://www.imgur.com/. Click the cloud/arrow at the top, and use the interface select the screenshot from your computer, click "Start Upload", then give us the URL you are taken to.
#196 [09:52] * Arzock [webchat@amontsouris-554-1-89-191.w86-212.abo.wanadoo.fr] has joined #minecrafthelp
#197 [09:52] <Arzock> Hello !
#198 [09:52] <Greymagic27> Arzock, Hey. What's the issue?
#199 [09:53] <Arzock> Hum, I'd like to start playing minecraft again, and I tried to log into the website to download the game, but I can't seems to be able to connect, so I wanted to reset my password but I haven't had any email to do so ..
#200 [09:53] <Limpan> Mightyena Thanks alot for the help <3
#201 [09:54] * Limpan [webchat@h31-192-198-154.cust.a3fiber.se] has quit. (Quit: webchat.esper.net)
#202 [09:55] * Neon [webchat@p4FD2B0B1.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#203 [09:55] <Greymagic27> Arzock, Hey. What's the exact error message it gives you?
#204 [09:56] <Arzock> That either my password or email adress is wrong, so I tried resetting my password but I never received the email
#205 [09:56] <Dogan_AKIN> https://imgur.com/6T9PNM3
#206 [09:56] <Greymagic27> Arzock, This issue may be being caused by software on your PC, such as VPNs, blocking the connection to the login servers. Let's check if this is the case by getting a list of running programs from your PC. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#207 [09:56] <Greymagic27> ??> Arzock tools/hjt
#208 [09:56] <Mightyena> Arzock: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#209 [09:56] <Mightyena> Arzock: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#210 [09:57] <Greymagic27> Dogan_AKIN, Follow those steps as well ^
#211 [09:57] <Dogan_AKIN> yes I think I have the same problem
#212 [09:59] <Arzock> Oh, but I tried log in into the website not game
#213 [09:59] <Arzock> sorry
#214 [10:00] <Arzock> I haven't played since 2014
#215 [10:00] <Greymagic27> Arzock, The website and the game share the same login server AFAIK. Can you follow the steps for 'hijackthis' that Mightyena sent above?
#216 [10:00] <Arzock> yes
#217 [10:02] <Dogan_AKIN> https://paste.ubuntu.com/p/h2vn6bc9wh/
#218 [10:02] <Greymagic27> ??> Dogan_AKIN win/hosts/edit
#219 [10:02] <Mightyena> Dogan_AKIN: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#220 [10:02] <Mightyena> Dogan_AKIN: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#221 [10:02] <Greymagic27> Dogan_AKIN, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#222 [10:03] <Greymagic27> Remove tunngle and IPTS as well
#223 [10:03] <Dogan_AKIN> Ok :)
#224 [10:03] <Arzock> https://paste.ubuntu.com/p/m3XJKBv7T8/
#225 [10:04] <Greymagic27> Arzock, Remove nordVPN
#226 [10:04] <Arzock> alright and then ?
#227 [10:05] <Greymagic27> Arzock, Restart your PC and try to login
#228 [10:05] <Arzock> will do
#229 [10:07] * Arzock [webchat@amontsouris-554-1-89-191.w86-212.abo.wanadoo.fr] has joined #minecrafthelp
#230 [10:07] <Arzock> hi again !
#231 [10:07] <Greymagic27> Arzock, Welcome back :), try logging in now
#232 [10:08] <Dogan_AKIN> And now I try to log ?
#233 [10:08] <Greymagic27> Dogan_AKIN, If you've removed the two entries from your host file, changed your minecraft password, removed tunngle and IPTS, then yes
#234 [10:08] <Dogan_AKIN> Okey :)
#235 [10:09] <Dogan_AKIN> OMG Thanks you :)
#236 [10:10] <Dogan_AKIN> It works
#237 [10:10] <Greymagic27> Dogan_AKIN, No problem. Don't use MCLeaks again
#238 [10:10] <Arzock> so no luck still can't log in into the website
#239 [10:10] <Dogan_AKIN> Yes sure, have a nice day :)
#240 [10:10] <Dogan_AKIN> Good bye :))))
#241 [10:10] <Greymagic27> Arzock, Could you send another hijackthis log?
#242 [10:10] * Dogan_AKIN [webchat@160.78.202.77.rev.sfr.net] has quit. (Quit: webchat.esper.net)
#243 [10:12] * coolman [webchat@p5DCD4E0D.dip0.t-ipconnect.de] has joined #minecrafthelp
#244 [10:13] <Arzock> https://paste.ubuntu.com/p/5JcFJT2v4c/
#245 [10:13] <Greymagic27> Arzock, NordVPN is still coming up, did you uninstall it?
#246 [10:13] <Arzock> I just closed it
#247 [10:14] <Greymagic27> Arzock, Ah. You need to uninstall it
#248 [10:14] * Chinese_Warlord [webchat@136.169.160.198.dynamic.igs.ufanet.ru] has joined #minecrafthelp
#249 [10:14] <Chinese_Warlord> i have 2 question
#250 [10:14] <Arzock> I don't see how uninstalling NordVPN could help me received the password reset email from mojang .. ?
#251 [10:15] <Greymagic27> Arzock, NordVPN is blocking you from logging in, it may also be causing the issue with not getting emails although that's unlikely
#252 [10:15] <Greymagic27> Chinese_Warlord, Hi. What are the questions?
#253 [10:15] <Chinese_Warlord> I canceled the payment order
#254 [10:15] <Chinese_Warlord> how i h
#255 [10:15] <Chinese_Warlord> wait how to say
#256 [10:15] <coolman> Hey there! I am having trouble with my minecraft. The launcher works just fine, but when trying to open minecraft nothing happens exept for this green bar loading and finishing. When I try to open it again, I get the message that the game is already running, which is weird as there is no window open and it doesnt even appear in the task manager. I
#257 [10:15] <coolman> already reinstalled Minecraft and restarted my Computer a couple of times, trying to fix this for over 2 hours now. Thank you for your time!
#258 [10:15] <Chinese_Warlord> there was unknown status for like 3-4 days
#259 [10:16] <Chinese_Warlord> i have sent mail to support
#260 [10:16] <Chinese_Warlord> they work now on 18 july
#261 [10:17] <Chinese_Warlord> is it ok to wait 2-3 months to play in a 1# game of the world
#262 [10:17] <Chinese_Warlord> and i have canceled order,btw i need to write for support?
#263 [10:17] * leetharty [webchat@91-155-18-81.elisa-laajakaista.fi] has joined #minecrafthelp
#264 [10:18] <leetharty> my minecraft realm is broken, i cant reset it, i cant close it, i cant replace my world in it.
#265 [10:18] * mmaagg44 [webchat@ti0021a400-4649.bb.online.no] has joined #minecrafthelp
#266 [10:18] * Arzoc [webchat@amontsouris-554-1-89-191.w86-212.abo.wanadoo.fr] has joined #minecrafthelp
#267 [10:19] <mmaagg44> I can not migrate my account becuase I dont remeber what email I used when I bought the account becuase it is so many years ago
#268 [10:19] <Arzoc> Hi again, uninstalled and restarted
#269 [10:19] <Arzoc> https://paste.ubuntu.com/p/X7kCHfBhnY/
#270 [10:19] <mmaagg44> what
#271 [10:19] <Chinese_Warlord> they took my money and ask me to wait 2-3 months
#272 [10:19] <Chinese_Warlord> and i think i have lost my money
#273 [10:20] <mmaagg44> wtf is this
#274 [10:22] * mmaagg44 [webchat@ti0021a400-4649.bb.online.no] has quit. (Client Quit)
#275 [10:24] <Chinese_Warlord> is it ok?
#276 [10:24] <Chinese_Warlord> i have to help myself
#277 [10:25] * Kravicka [webchat@u150-63.static.grape.cz] has joined #minecrafthelp
#278 [10:26] <Kravicka> What is going on with Mojang accounts, nonstop failed logins and auto log offs
#279 [10:30] <Chinese_Warlord> sad to know that you have lost money for that
#280 [10:30] <Chinese_Warlord> thnk you for help
#281 [10:31] * coolman [webchat@p5DCD4E0D.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#282 [10:31] * Chinese_Warlord [webchat@136.169.160.198.dynamic.igs.ufanet.ru] has quit. (Quit: webchat.esper.net)
#283 [10:39] * coolman [webchat@p5DCD4E0D.dip0.t-ipconnect.de] has joined #minecrafthelp
#284 [10:40] <coolman> Hey there! I am having trouble with my minecraft. The launcher works just fine, but when trying to open minecraft nothing happens exept for this green bar loading and finishing. When I try to open it again, I get the message that the game is already running, which is weird as there is no window open and it doesnt even appear in the task manager. I
#285 [10:40] <coolman> already reinstalled Minecraft and restarted my Computer a couple of times, trying to fix this for over 2 hours now. Thank you for your time!
#286 [10:41] * PaynesAcid [webchat@cpc146708-rdng28-2-0-cust475.15-3.cable.virginm.net] has joined #minecrafthelp
#287 [10:41] <PaynesAcid> i cannot login to my account on my pc
#288 [10:41] <PaynesAcid> reset my password 3 times nothing works
#289 [10:42] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#290 [10:43] * Mert [webchat@80-110-110-39.cgn.dynamic.surfer.at] has joined #minecrafthelp
#291 [10:43] <Mert> Can I have the username Mert because the player is inactive
#292 [10:44] * PaynesAcid [webchat@cpc146708-rdng28-2-0-cust475.15-3.cable.virginm.net] has quit. (Client Quit)
#293 [10:44] * abeloi [webchat@ren77-h01-176-151-188-244.dsl.sta.abo.bbox.fr] has joined #minecrafthelp
#294 [10:44] * abeloi [webchat@ren77-h01-176-151-188-244.dsl.sta.abo.bbox.fr] has quit. (Client Quit)
#295 [10:44] * nvgng [webchat@bl6-64-128.dsl.telepac.pt] has joined #minecrafthelp
#296 [10:44] <nvgng> ngnvg
#297 [10:45] <nvgng> k+p~p
#298 [10:45] * nvgng [webchat@bl6-64-128.dsl.telepac.pt] has quit. (Client Quit)
#299 [10:46] * Mert [webchat@80-110-110-39.cgn.dynamic.surfer.at] has quit. (Client Quit)
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#301 [10:53] * Squirtle [webchat@78-61-193-43.static.zebra.lt] has quit. (Quit: webchat.esper.net)
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#303 [10:55] * Walker is now known as Guest63931
#304 [10:59] * Guest63931 [webchat@c-69-138-62-22.hsd1.tn.comcast.net] has quit. (Client Quit)
#305 [11:00] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#306 [11:02] * Jason [webchat@66-227-196-59.dhcp.bycy.mi.charter.com] has joined #minecrafthelp
#307 [11:02] * leetharty [webchat@91-155-18-81.elisa-laajakaista.fi] has quit. (Quit: webchat.esper.net)
#308 [11:03] <Jason> I just downloaded the newest Minecraft launcher. After downloading the Minecraft launcher window appears but is blank with no messages or anything. I don't know if anything is going on in the background or if the program did not load? I'm on a Windows 10 machine
#309 [11:07] * zLucas1337 [webchat@c9114288.virtua.com.br] has joined #minecrafthelp
#310 [11:08] <zLucas1337> hi
#311 [11:08] <Jason> Hello
#312 [11:08] <zLucas1337> i cant login in my account
#313 [11:08] <zLucas1337> i dont remember my security questions
#314 [11:09] <Jason> I'm waiting for assistance as well. Having issues starting the game
#315 [11:09] <Jason> I haven't seen support so I'm assuming they are busy with others
#316 [11:10] <zLucas1337> i dont have access to my account's email anymore, so im locked out
#317 [11:10] <zLucas1337> lol
#318 [11:11] <Jason> oh no. Not good.
#319 [11:11] <Jason> There was an area to help you switch your account email. I couldn't tell you where it was
#320 [11:12] <Jason> Try this: https://help.mojang.com/customer/portal/articles/901432
#321 [11:12] <Jason> I'm going to try to login later. Hope you get your issues fixed
#322 [11:12] * Jason [webchat@66-227-196-59.dhcp.bycy.mi.charter.com] has quit. (Quit: webchat.esper.net)
#323 [11:12] * Evan [webchat@sky-78-17-58-14.bas512.cwt.btireland.net] has joined #minecrafthelp
#324 [11:13] * gaz [webchat@cpc100256-oldh11-2-0-cust550.10-1.cable.virginm.net] has joined #minecrafthelp
#325 [11:13] <gaz> hey
#326 [11:14] <gaz> The game crashed whilst mouseclicked event handler
#327 [11:14] <gaz> Error: java.lang.IllegalStateException: failed to create a child event loop
#328 [11:14] <gaz> I get this error, can you help?
#329 [11:14] <Evan> I have a code for minecraft windows 10 edition however it says that ive already redeemed, I contacted microsoft and they said it was redeemed in poland however im irish and have never been to poland... Any help????
#330 [11:15] * BenM [webchat@47.195.234.29] has joined #minecrafthelp
#331 [11:15] * Kravicka [webchat@u150-63.static.grape.cz] has quit. (Quit: webchat.esper.net)
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#333 [11:16] * gaz [webchat@cpc100256-oldh11-2-0-cust550.10-1.cable.virginm.net] has left #minecrafthelp
#334 [11:17] <BenM> I have not played minecraft for many years now but I recently tried to get into my account and cannot seem to login. I used the password reset option and I never seem to get the email. I can confirm my account was migrated to a mojang account as I have an email stating that it was.
#335 [11:18] * Evan [webchat@sky-78-17-58-14.bas512.cwt.btireland.net] has quit. (Quit: webchat.esper.net)
#336 [11:18] * gareth [webchat@cpc100256-oldh11-2-0-cust550.10-1.cable.virginm.net] has joined #minecrafthelp
#337 [11:18] * gareth [webchat@cpc100256-oldh11-2-0-cust550.10-1.cable.virginm.net] has quit. (Client Quit)
#338 [11:28] * iBuuuggiii [webchat@213162094212.public.t-mobile.at] has joined #minecrafthelp
#339 [11:30] <iBuuuggiii> Hey... i Need help. I wanz to Connect on Servers on my iPad But it teils me to Authenticate to Microsoft Services... höre do i do that?
#340 [11:30] <iBuuuggiii> how*
#341 [11:30] * ibaqu [webchat@ipservice-092-209-021-208.092.209.pools.vodafone-ip.de] has joined #minecrafthelp
#342 [11:30] <ibaqu> hallo
#343 [11:30] <ibaqu> kann mir wer helfen
#344 [11:30] <iBuuuggiii> hi
#345 [11:30] <ibaqu> ger?
#346 [11:30] <iBuuuggiii> Ja xyd
#347 [11:30] <iBuuuggiii> xD
#348 [11:31] <ibaqu> ok
#349 [11:31] <iBuuuggiii> Was für ein Problem hast du?
#350 [11:31] <ibaqu> ich weiss mein pw nd mehr und kann es nd ändern könntest du mir helfen (game habe ich gerade gekauft)
#351 [11:32] <iBuuuggiii> Hast du das Passwort zurücksetzen probiert?
#352 [11:33] <ibaqu> ja da steht das der link abgelaufen ist obwohl gerade erst angekommen ist
#353 [11:33] <iBuuuggiii> .—. Sorry dann kann ich auch nicht viel helfen.. vielleicht kann dir jemand anderes hier helfen.. wenn mal jemand schreiben würde xD
#354 [11:34] <iBuuuggiii> hab nämlich auch ein Problem dass ich nicht beheben kann weil Minecraft keine Details zeigt
#355 [11:36] * coolman [webchat@p5DCD4E0D.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#356 [11:36] * ibaqu [webchat@ipservice-092-209-021-208.092.209.pools.vodafone-ip.de] has quit. (Quit: webchat.esper.net)
#357 [11:36] * iBuuuggiii [webchat@213162094212.public.t-mobile.at] has quit. (Quit: webchat.esper.net)
#358 [11:38] * Lord_of_Life_ [~Lord@46.217.166.182] has joined #minecrafthelp
#359 [12:01] * LarryFeet [webchat@hon14-1-78-245-250-91.fbx.proxad.net] has joined #minecrafthelp
#360 [12:04] <LarryFeet> Hello there, I don't know if you can help me but I have an old minecraft account (named LarryFeet) and I got a new computer lately. I didn't play minecraft for a long time and i want to download it to play again. But my problem is that I don't know my password and when I want to reset my password, I don't receive any e-mail.
#361 [12:05] <LarryFeet> (sorry for my english, I'm french)
#362 [12:06] <LarryFeet> And also, I'm not for sure about the e-mail adress affiliated with my account...
#363 [12:07] * ipodhumen [webchat@cm-84.212.136.45.getinternet.no] has quit. (Quit: webchat.esper.net)
#364 [12:30] * killershadows98 [webchat@bd2324be.virtua.com.br] has quit. (Quit: webchat.esper.net)
#365 [12:32] * MicrosoftmanXP [webchat@12.190.236.28] has joined #minecrafthelp
#366 [12:33] <MicrosoftmanXP> My account email was disabled and I need to change my security questions
#367 [12:36] * MicrosoftmanXP [webchat@12.190.236.28] has quit. (Client Quit)
#368 [12:54] * link [webchat@cpc109675-know17-2-0-cust373.17-2.cable.virginm.net] has joined #minecrafthelp
#369 [12:54] <link> hello minecraft keeps crashing on loading screen at the start
#370 [12:56] * nameless [webchat@24-222-211-194.eastlink.ca] has joined #minecrafthelp
#371 [12:58] <nameless> well i purchased minecraft Java edition and was not happy to see that its not like the minecraft i seen on youtube
#372 [12:59] <nameless> its alot different way different then i want
#373 [13:01] * nameless [webchat@24-222-211-194.eastlink.ca] has quit. (Quit: webchat.esper.net)
#374 [13:07] * FreshFish [webchat@80.217.59.188] has joined #minecrafthelp
#375 [13:09] <FreshFish> I can't migrate my old minecraft premium account. I don't remember which email I used to create my minecraft account so I need your help
#376 [13:09] * link [webchat@cpc109675-know17-2-0-cust373.17-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#377 [13:16] * axel [webchat@202.93.8.109.rev.sfr.net] has joined #minecrafthelp
#378 [13:16] * Kimmo [webchat@hag-roibng11-50de81-229.dhcp.inet.fi] has joined #minecrafthelp
#379 [13:18] <axel> can operators change passwords ? cause using the "forgot password" won't help me
#380 [13:19] <Kimmo> Hi, i cant remember my old accounts one of the security questons and i cannot reset them. because i don´t have the email anymore. I know 2 of them but 1 i cant remember...
#381 [13:22] <axel> in my case i just forgot my password but i don't have my transaction ID and i can't find it cause waaaay too old
#382 [13:28] * Skye5 [webchat@129.137.96.20] has joined #minecrafthelp
#383 [13:29] <Skye5> I need help
#384 [13:30] <Skye5> my Minecraft account takes around 15 attempts before it will actually log me in. it will repeatedly say the password or email isn't valid when it is in fact correct. Once it finally logs me in, it won't let me join my realm because the launcher/server failed
#385 [13:31] * Skye5 [webchat@129.137.96.20] has quit. (Client Quit)
#386 [13:32] * skye4 [webchat@129.137.96.20] has joined #minecrafthelp
#387 [13:32] <skye4> my Minecraft account takes around 15 attempts before it will actually log me in. it will repeatedly say the password or email isn't valid when it is in fact correct. Once it finally logs me in, it won't let me join my realm because the launcher/server failed
#388 [13:32] * skye4 [webchat@129.137.96.20] has quit. (Client Quit)
#389 [13:39] * anonymous5 [webchat@host-92-10-52-249.as43234.net] has joined #minecrafthelp
#390 [13:40] * Ugly [webchat@pool-108-18-197-117.washdc.fios.verizon.net] has joined #minecrafthelp
#391 [13:40] * anonymous5 [webchat@host-92-10-52-249.as43234.net] has quit. (Client Quit)
#392 [13:41] <Ugly> I did not receive my minecraft gift code to convert to the microsoft store to play with my friends on xbox, i've had it for like 6 days already
#393 [13:41] <Ugly> im on pc
#394 [13:43] * Ugly [webchat@pool-108-18-197-117.washdc.fios.verizon.net] has quit. (Client Quit)
#395 [13:43] * Andrey [webchat@pool-108-18-197-117.washdc.fios.verizon.net] has joined #minecrafthelp
#396 [13:43] <Andrey> hello?
#397 [13:43] <Andrey> i need help with my account
#398 [13:44] <Andrey> my gift code to convert into the microsoft store for minecraft bedrock edition
#399 [13:44] <Andrey> BRUH
#400 [13:44] <Andrey> this thing sucks
#401 [13:44] <Andrey> can this shit actually work
#402 [13:44] <Absol> Andrey: Please keep it civil
#403 [13:45] * kitty8 [webchat@97-84-123-5.dhcp.snlo.ca.charter.com] has joined #minecrafthelp
#404 [13:45] * Andrey [webchat@pool-108-18-197-117.washdc.fios.verizon.net] has quit. (Client Quit)
#405 [13:47] <kitty8> My account seems to have disappeared even though it was working just fine yesterday. I also haven't received any emails for resetting my password. How do I fix this?
#406 [13:49] * xq11 [webchat@217-101-112-134.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#407 [13:50] <xq11> SO i recently tried to claim my windows 10 version of the game and it didnt work?
#408 [13:54] * kitty8 [webchat@97-84-123-5.dhcp.snlo.ca.charter.com] has quit. (Quit: webchat.esper.net)
#409 [14:00] * NoccoNerd [webchat@c213-89-235-241.bredband.comhem.se] has joined #minecrafthelp
#410 [14:02] <NoccoNerd> My computer shuts down randomly while im playing minecraft *this happens only while i play minecraft *
#411 [14:04] <NoccoNerd> and before this ive been having a problem that my launcher wasen't loading all the way i belive it froze or something like that
#412 [14:04] * B8 [webchat@cpe-75-83-85-142.socal.res.rr.com] has joined #minecrafthelp
#413 [14:06] <B8> Whenever I try to upload a skin, it says that I haven't purchased Minecraft. I play on my computer and I HAVE bought the game, I have an account.
#414 [14:06] <NoccoNerd> weird
#415 [14:06] <B8> Yeah
#416 [14:06] * Suserano [webchat@191.250.174.77.dynamic.adsl.gvt.net.br] has joined #minecrafthelp
#417 [14:07] <NoccoNerd> i have always loved mc and now i bought a new computer and it doesn't work
#418 [14:07] <NoccoNerd> i think it may be my pc but idk
#419 [14:07] <B8> yeah that's weird
#420 [14:08] <NoccoNerd> it happend like 2-3 times on csgo but not as often like minecraft
#421 [14:09] * B8 [webchat@cpe-75-83-85-142.socal.res.rr.com] has quit. (Client Quit)
#422 [14:11] * Krampus [webchat@zidlochovice-2.gw.selfnet.cz] has joined #minecrafthelp
#423 [14:13] <NoccoNerd> hello
#424 [14:13] <Krampus> Guys, i building rpg map and i need that dispensor put music disc to juke box its possible or not ?
#425 [14:13] <Krampus> NoccoNerd Hi :D
#426 [14:14] <NoccoNerd> hi :DDD
#427 [14:14] <Krampus> :D
#428 [14:15] <Suserano> yesterday i bought a new MC account, and i received my receipt , but when i try to loggin in my game , i just cant loggin. like i know my email and password but every time the apk says i got something wrong with email or password, i dunno what to do now ( sorry for my poor english :P)
#429 [14:15] <NoccoNerd> my computer shuts down randomly when i play minecraft
#430 [14:16] <NoccoNerd> btw your english isn't bad or poor
#431 [14:16] <NoccoNerd> it's great
#432 [14:16] <NoccoNerd> !
#433 [14:16] <Suserano> thx
#434 [14:18] <NoccoNerd> do you know any tips to fix my problem i'll also try finding solutions to your problem
#435 [14:19] <Suserano> did you try to update java?
#436 [14:19] <NoccoNerd> haha how do i do that (ik im shit at this lmao)
#437 [14:19] <Absol> NoccoNerd: Please keep it civil
#438 [14:20] <NoccoNerd> im crap at that kinda stuff
#439 [14:20] * axel [webchat@202.93.8.109.rev.sfr.net] has quit. (Quit: webchat.esper.net)
#440 [14:20] <NoccoNerd> how do i do that
#441 [14:20] <Suserano> go to java site
#442 [14:20] <Suserano> and download it
#443 [14:21] <NoccoNerd> wait how many times did you try again and again to log in?
#444 [14:21] <NoccoNerd> you may have to wait 30-1 hour :(
#445 [14:21] <Suserano> more than 20 times i guess
#446 [14:22] <Krampus> Working automatic jukebox in java edition ?
#447 [14:22] <Suserano> i buyed like yesterday ... and it just doesent work
#448 [14:23] <NoccoNerd> weird
#449 [14:23] <Suserano> doesnt*
#450 [14:23] <Suserano> yeah i know
#451 [14:24] <Suserano> i will keep trying
#452 [14:24] <NoccoNerd> Type in: Mojang Login failed
#453 [14:25] <NoccoNerd> it should go to the Mojang login fail support center
#454 [14:28] <NoccoNerd> r u still there?
#455 [14:29] <Suserano> i tried to chenge my password
#456 [14:29] <Suserano> again*
#457 [14:29] <Suserano> 4x
#458 [14:29] * BellaDolphin [webchat@CPEac202e755273-CMac202e755270.cpe.net.cable.rogers.com] has joined #minecrafthelp
#459 [14:30] <BellaDolphin> Hello?
#460 [14:30] * BellaDolphin [webchat@CPEac202e755273-CMac202e755270.cpe.net.cable.rogers.com] has quit. (Client Quit)
#461 [14:31] <NoccoNerd> yeah but like try waiting like 30 min or 1 hour then again it may be a glitch or somethin
#462 [14:32] <Suserano> i've tried this all morning .-.
#463 [14:32] <Suserano> i rrly did
#464 [14:32] <NoccoNerd> thats anoying af
#465 [14:32] <Suserano> like try once, then wait
#466 [14:32] <Suserano> and repeat
#467 [14:32] * Kiyo [webchat@cpe-76-173-226-164.hawaii.res.rr.com] has joined #minecrafthelp
#468 [14:33] <Suserano> i'm so f mad
#469 [14:33] <NoccoNerd> i understand
#470 [14:33] <NoccoNerd> i would be too
#471 [14:34] * Kiyo [webchat@cpe-76-173-226-164.hawaii.res.rr.com] has quit. (Client Quit)
#472 [14:34] <NoccoNerd> what pc or laptop do you have?
#473 [14:34] <Suserano> pc
#474 [14:35] * clarjon1 [~clarjon1@23-248-49-196.tpia.execulink.com] has joined #minecrafthelp
#475 [14:35] <NoccoNerd> wait how was i supose to update java
#476 [14:35] <NoccoNerd> again
#477 [14:36] <Suserano> go to java.com
#478 [14:36] <Suserano> download and install
#479 [14:38] <NoccoNerd> ooof crap didn't relize the time have to go its late my mum boutta beat me up byeee thank you soo much
#480 [14:39] <NoccoNerd> i wish you luck and god bless you
#481 [14:39] * NoccoNerd [webchat@c213-89-235-241.bredband.comhem.se] has quit. (Quit: webchat.esper.net)
#482 [14:42] * Oxidant [webchat@23.83.129.176] has joined #minecrafthelp
#483 [14:44] <Suserano> k that's it .. i cant fix my problem...
#484 [14:44] <Oxidant> I have been trying to login to my minecraft account for about 2 weeks now, with trying to login to my account countless times and resetting passwords and it always says that the info is invalid. I also have tried logging into minecraft.net but nothing happens, no error code. the site just sits there and does nothing.
#485 [14:44] <Oxidant> I can login to mojang and i do see my account does exist and i am using the correct credentials
#486 [14:45] * limitlezz [webchat@c-71-59-164-175.hsd1.or.comcast.net] has joined #minecrafthelp
#487 [14:45] <Suserano> same
#488 [14:46] <limitlezz> can't start minecraft .....getts stuck at MOJANG splash screen with red load bar at approximately 90%
#489 [14:47] <Oxidant> Suserano you have the same issue?
#490 [14:47] * limitlezz [webchat@c-71-59-164-175.hsd1.or.comcast.net] has quit. (Client Quit)
#491 [14:48] <Suserano> yes
#492 [14:50] <Suserano> and i cant find any useful information
#493 [14:51] <Suserano> im just stuck with wait 30mins ou 1 hour
#494 [14:51] <Oxidant> Me either, I just tried logging into my second account that i know for a fact is still there, i just logged onto mojang with it. and it wont login
#495 [14:52] <Suserano> i rrly dont know what to do
#496 [15:04] * isimsizTim [webchat@88.230.179.152.dynamic.ttnet.com.tr] has joined #minecrafthelp
#497 [15:05] <isimsizTim> any operator online ?
#498 [15:10] * Suserano [webchat@191.250.174.77.dynamic.adsl.gvt.net.br] has quit. (Quit: webchat.esper.net)
#499 [15:10] <isimsizTim> I can't login to minecraft.net nor to launcher, but I CAN log in to mojang. If there is a solution please help me
#500 [15:13] * E_Man [webchat@99-57-202-133.lightspeed.knvltn.sbcglobal.net] has joined #minecrafthelp
#501 [15:14] <Oxidant> bois i think i found the solution
#502 [15:14] <E_Man> Minecraft java edition stops loading on Mojang screen.
#503 [15:14] <Oxidant> anyone with my problem i believe it is the VPN, if your internet is ran through one you might have to use a different one or disable it
#504 [15:15] <E_Man> i dont have a vpn
#505 [15:17] * E_Man [webchat@99-57-202-133.lightspeed.knvltn.sbcglobal.net] has quit. (Client Quit)
#506 [15:18] * awesomeanimal191 [webchat@68-187-99-31.dhcp.eucl.wi.charter.com] has joined #minecrafthelp
#507 [15:19] <awesomeanimal191> whenever I launch Minecraft the loading bar on the bottom of the Mojang screen is almost finished loading but then it stops and crashes.
#508 [15:19] * N1kol4 [webchat@109.122.99.205] has joined #minecrafthelp
#509 [15:19] <N1kol4> hello
#510 [15:19] <awesomeanimal191> hi
#511 [15:20] <N1kol4> are you can help me?
#512 [15:20] <awesomeanimal191> no I'm also trying to find help right now
#513 [15:20] <N1kol4> and me
#514 [15:21] <N1kol4> Did you know how to change used email? I cant change used email :(
#515 [15:22] <N1kol4> ol email*
#516 [15:22] <N1kol4> old*
#517 [15:22] * Oxidant [webchat@23.83.129.176] has quit. (Quit: webchat.esper.net)
#518 [15:22] <N1kol4> Hello?
#519 [15:22] <awesomeanimal191> I think you can on Minecraft.net
#520 [15:22] <N1kol4> No i cant -_-
#521 [15:23] <awesomeanimal191> oh
#522 [15:23] <awesomeanimal191> idk what to do then
#523 [15:23] * awesomeanimal191 [webchat@68-187-99-31.dhcp.eucl.wi.charter.com] has quit. (Quit: webchat.esper.net)
#524 [15:23] <N1kol4> I cant on monag site change old email when change this my new email*
#525 [15:25] <N1kol4> youtube.com
#526 [15:28] * Jace3458 [webchat@140.160.182.115] has joined #minecrafthelp
#527 [15:28] * Jace3458 [webchat@140.160.182.115] has quit. (Client Quit)
#528 [15:43] * yhyh [webchat@cpc152895-derb18-2-0-cust217.8-3.cable.virginm.net] has joined #minecrafthelp
#529 [15:43] <yhyh> any1 here?
#530 [15:44] <yhyh> hello
#531 [15:45] * yhyh [webchat@cpc152895-derb18-2-0-cust217.8-3.cable.virginm.net] has quit. (Client Quit)
#532 [15:45] * yhyh [webchat@cpc152895-derb18-2-0-cust217.8-3.cable.virginm.net] has joined #minecrafthelp
#533 [15:45] <yhyh> any1 here?
#534 [15:46] * yhyh [webchat@cpc152895-derb18-2-0-cust217.8-3.cable.virginm.net] has quit. (Client Quit)
#535 [16:05] * Gracefulpenguin [webchat@ip72-217-1-163.ph.ph.cox.net] has joined #minecrafthelp
#536 [16:05] <Gracefulpenguin> Hey, I used to play Minecraft forever ago and I can't log into my old account!
#537 [16:06] <Gracefulpenguin> I bought the game in beta a long time ago, and the last time I played was like when villages were added.
#538 [16:06] <Gracefulpenguin> I emailed Mojang to help but that was three months ago and I still haven't heard back
#539 [16:14] <isimsizTim> Try getting help from them
#540 [16:14] <isimsizTim> like
#541 [16:14] <isimsizTim> Login Failed Article
#542 [16:14] <isimsizTim> you need to migrate if you didnt
#543 [16:14] * isimsizTim [webchat@88.230.179.152.dynamic.ttnet.com.tr] has quit. (Quit: webchat.esper.net)
#544 [16:19] * Tinproduct34456 [webchat@47.197.102.92] has joined #minecrafthelp
#545 [16:25] <Gracefulpenguin> Okay good to know!
#546 [16:25] * Gracefulpenguin [webchat@ip72-217-1-163.ph.ph.cox.net] has quit. (Quit: webchat.esper.net)
#547 [16:36] * Heitor [webchat@b3d4a0be.virtua.com.br] has joined #minecrafthelp
#548 [16:37] * Heitor [webchat@b3d4a0be.virtua.com.br] has quit. (Client Quit)
#549 [16:44] * Blub1rd [webchat@072-186-210-007.res.spectrum.com] has joined #minecrafthelp
#550 [16:45] <Blub1rd> Hello, im unable to log in with my account on my own computer; but I can use my credentials on another computer and it works perfectly. I have not been able to log in beforehand.
#551 [16:47] * Alex4 [webchat@99-46-89-2.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#552 [16:47] <Alex4> i cannot login to my minecraft launcher
#553 [16:47] <Blub1rd> yeah i'm having the same issue
#554 [16:49] <Alex4> it says that if my account was made after some date that i need to use my nickname
#555 [16:49] <Alex4> but i just made the account
#556 [16:49] <GreyVulpine> If it was made after 2012-ish, you use your email account as the username
#557 [16:49] <Alex4> i dont have a nickname
#558 [16:49] <Alex4> i did
#559 [16:50] <Alex4> it doesnt let me login
#560 [16:50] <Blub1rd> ive used my email 100% of the time, still nothing
#561 [16:50] <Alex4> same here
#562 [16:50] <GreyVulpine> Blub1rd - Yours, is indicative of somebody used a pirated launcher
#563 [16:50] <Blub1rd> pirated???
#564 [16:50] <Alex4> ??
#565 [16:50] <Blub1rd> how do you pirate a launcher?
#566 [16:50] * gl63540 [webchat@siva21.example.com] has joined #minecrafthelp
#567 [16:51] <Alex4> yea how do you?
#568 [16:51] <gl63540> I'm
#569 [16:52] <Alex4> so ill have to pay again to play the game??
#570 [16:52] <Blub1rd> i already paid for my game
#571 [16:53] <gl63540> not log in minecraft lucher
#572 [16:53] <gl63540> but
#573 [16:53] <Alex4> same here
#574 [16:53] <gl63540> login mojang
#575 [16:53] <Blub1rd> except i might have that refunded if i don't get a solid answer from any support
#576 [16:54] <GreyVulpine> Blub1rd - Did you ever play minecraft before paying for it?
#577 [16:54] * Orichida [webchat@196.229.217.65] has joined #minecrafthelp
#578 [16:54] <GreyVulpine> That, or using an altdispenser would cause the issue that you're experiencing
#579 [16:54] <gl63540> yes
#580 [16:55] * ellervis [webchat@3e6be5e9.rev.stofanet.dk] has joined #minecrafthelp
#581 [16:55] <ellervis> ??
#582 [16:55] <Blub1rd> yes, but on both a different account and a different version
#583 [16:55] <Orichida> anyone wanna an alt ?
#584 [16:55] <Blub1rd> i was lended said account
#585 [16:55] <GreyVulpine> And that's why it doesn't work now
#586 [16:55] <ellervis> I need help, i can't log in, and i can't remember my emial, is so old
#587 [16:55] <gl63540> I linked my account to mojang But I'm not logged in to the Launcher.
#588 [16:55] <Blub1rd> i made an entirely NEW account, just today!
#589 [16:56] <GreyVulpine> Nope, but now, since you used a program to do so, that program made changes to your computer
#590 [16:56] <Orichida> any one wanna a minecraft account for free ?
#591 [16:56] <GreyVulpine> !kk Orichida
#592 [16:56] <GreyVulpine> !k Orichida
#593 [16:56] * GreyBot kicked Orichida from #minecrafthelp (Reason: richida :<Kicks:1573>)
#594 [16:57] <gl63540> ...sorry speek korean plz....
#595 [16:57] <GreyVulpine> Nope
#596 [16:57] * asd [webchat@196.229.217.65] has joined #minecrafthelp
#597 [16:57] <asd> hi ?
#598 [16:57] <asd> anyone is here ?
#599 [16:57] * addaco [webchat@cg2-gate1.net.internetunion.pl] has joined #minecrafthelp
#600 [16:58] <asd> hello people ?
#601 [16:58] <Blub1rd> so how do i fix said problem???
#602 [16:59] <asd> by kicking your ass
#603 [16:59] <Blub1rd> yeah totally
#604 [16:59] <asd> xD wanna minecraft account for free ?
#605 [16:59] <GreyVulpine> !kb asd
#606 [16:59] * GreyBot kicked asd from #minecrafthelp (Reason: sd :<Kicks:1574>)
#607 [16:59] * Alex4 [webchat@99-46-89-2.lightspeed.sndgca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#608 [17:00] * Blub1rd [webchat@072-186-210-007.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#609 [17:01] <ellervis> HELP ME
#610 [17:01] <ellervis> i cant log in
#611 [17:02] * Kirkyzz [webchat@host86-185-102-246.range86-185.btcentralplus.com] has joined #minecrafthelp
#612 [17:03] <Kirkyzz> My minecraft account has dissapeared i logged into it around 6 months ago and the email and password has been changed and i have had this account since around 2011-2012 sort of times and i am really struggling to understand what has happened
#613 [17:04] <Kirkyzz> I am really gonna struggle to find the transaction id and this is why i am not gonna be able to prove this
#614 [17:04] <addaco> hello, I have a problem to log into the Minecraft. an error appears when logging in - file not found
#615 [17:05] <ellervis> HELP
#616 [17:05] <Kirkyzz> @absol can you help me trying to get my account back please....
#617 [17:05] <ellervis> Alexander the big
#618 [17:05] <ellervis> huh
#619 [17:06] <addaco> exactly the error message is: the specified file could not be found
#620 [17:09] * ellervis [webchat@3e6be5e9.rev.stofanet.dk] has quit. (Quit: webchat.esper.net)
#621 [17:13] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has quit. (Read error: Connection reset by peer)
#622 [17:15] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has joined #minecrafthelp
#623 [17:20] * Jim [webchat@ip70-173-232-232.lv.lv.cox.net] has joined #minecrafthelp
#624 [17:23] <Jim> Hi, I cannot log into minecraft on this computer. I am most definitely using the correct user name and password. I can log in with the credentials on a separate computer on the same network. When I enter credentials, i get the invalid user ID and password message. I also cannot access the login screen on the minecraft.net web page. Once I enter
#625 [17:23] <Jim> in my credentials, i go through the gotcha screen, then am left sitting at the loggin screen. Clicking the login button doesn't do anything.
#626 [17:29] * addaco [webchat@cg2-gate1.net.internetunion.pl] has quit. (Quit: webchat.esper.net)
#627 [17:46] * maximosuarez [webchat@201-178-205-201.speedy.com.ar] has joined #minecrafthelp
#628 [17:46] <maximosuarez> Minecraft
#629 [17:46] * maximosuarez [webchat@201-178-205-201.speedy.com.ar] has quit. (Client Quit)
#630 [17:49] * wombat [webchat@cpe-1-158-39-158.nb14.nsw.asp.telstra.net] has joined #minecrafthelp
#631 [17:51] <wombat> Im having trouble logging into my windows 10 minecraft, it says i have redeemed the code in 2015 but i have no email saying i did, when i try and use the code it says i need to buy minecraft for windows 10, which i dont want to
#632 [17:53] * DarkNoddy [~mordi@ti0020a400-2810.bb.online.no] has quit. ()
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#636 [18:11] * yminecraft [webchat@197.179.158.104.in-addr.arpa] has joined #minecrafthelp
#637 [18:20] * yminecraft [webchat@197.179.158.104.in-addr.arpa] has quit. (Quit: webchat.esper.net)
#638 [18:25] * GamerGirl999 [webchat@51.70-40-235.netnet.net] has joined #minecrafthelp
#639 [18:26] <GamerGirl999> Hello, I had a question about multiplayer servers. I just don't understand how to set one up and im not really seeing any videos on it that I quite understand so I just need help on how to set one up
#640 [18:27] * GamerGirl999 [webchat@51.70-40-235.netnet.net] has quit. (Client Quit)
#641 [18:30] * D4nitek [webchat@bl8-39-22.dsl.telepac.pt] has joined #minecrafthelp
#642 [18:31] <D4nitek> java.lang.NoClassDefFoundError this happens when itry to run a forge modded minecraft server any clue of whats happening?
#643 [18:31] * D4nitek [webchat@bl8-39-22.dsl.telepac.pt] has quit. (Client Quit)
#644 [18:31] * yminecraft [webchat@197.179.158.104.in-addr.arpa] has joined #minecrafthelp
#645 [18:32] <yminecraft> hello i keep getting a crash with
#646 [18:32] <yminecraft> Description: Unexpected error
#647 [18:32] * SS [webchat@118.127.3.116] has joined #minecrafthelp
#648 [18:32] * SS [webchat@118.127.3.116] has quit. (Client Quit)
#649 [18:33] <yminecraft> https://paste.gg/p/anonymous/eee4a426edd44cbc8fb3940c3f1fadf4
#650 [18:46] * Unexpectederror [webchat@197.179.158.104.in-addr.arpa] has joined #minecrafthelp
#651 [18:47] <Unexpectederror> https://paste.gg/p/anonymous/eee4a426edd44cbc8fb3940c3f1fadf4 every 1-5 minutes
#652 [18:51] * Unexpectederror [webchat@197.179.158.104.in-addr.arpa] has quit. (Client Quit)
#653 [18:55] * BenM [webchat@47.195.234.29] has quit. (Quit: webchat.esper.net)
#654 [18:56] * TheImprovQueen [webchat@c-73-88-61-35.hsd1.mn.comcast.net] has joined #minecrafthelp
#655 [18:57] <TheImprovQueen> I can only play the demo mode. Please help
#656 [19:07] <TheImprovQueen> I just want to play minecraft before 2020
#657 [19:22] * PapaTrotzki [webchat@23-233-39-58.cpe.pppoe.ca] has joined #minecrafthelp
#658 [19:22] <PapaTrotzki> hello
#659 [19:23] <PapaTrotzki> Minecraft has not been letting me in and the Mojang FAQ is useless and the support team is unavailable during the weekends
#660 [19:26] * Joe [webchat@pool-173-77-169-144.nycmny.fios.verizon.net] has joined #minecrafthelp
#661 [19:27] <Joe> i want to use a visa gift card to buy java how do I enter it in
#662 [19:43] <GreyVulpine> Joe - Use it to purchase a prepaid minecraft card
#663 [19:44] <GreyVulpine> Joe - Otherwise, gift cards are usually unable to purchase minecraft with
#664 [19:46] * Lenny [webchat@62.175.246.108.static.riosat.com] has joined #minecrafthelp
#665 [19:47] <Lenny> Hello, I keep getting a message called "Authentication servers are down. Please try again later, sorry!" without any reason.
#666 [19:47] <Lenny> is there any way to help me?
#667 [19:49] <GreyVulpine> Yes, stop pirating minecraft
#668 [19:50] <Lenny> pirating mnecrafT?
#669 [19:50] <GreyVulpine> Indeed
#670 [19:50] <Lenny> are you mental?
#671 [19:50] <Lenny> what leads yo uto think that?
#672 [19:50] <GreyVulpine> Nope
#673 [19:52] <Lenny> i have not got pirated minecraft.
#674 [19:52] <Lenny> i bought it in 2014 lol
#675 [19:53] <Lenny> it was a client side error, thanks for your help though
#676 [19:55] * newguyintown [webchat@cpe-174-104-149-154.neo.res.rr.com] has joined #minecrafthelp
#677 [19:55] <newguyintown> hello, is anyone here to help>
#678 [19:59] * Jim [webchat@ip70-173-232-232.lv.lv.cox.net] has quit. (Quit: webchat.esper.net)
#679 [20:07] * newguyintown [webchat@cpe-174-104-149-154.neo.res.rr.com] has quit. (Quit: webchat.esper.net)
#680 [20:10] * ViniiciusS [webchat@177.16.199.240.static.host.gvt.net.br] has joined #minecrafthelp
#681 [20:10] <ViniiciusS> hello
#682 [20:11] <ViniiciusS> can somebody help me?
#683 [20:12] * Kaylee [webchat@client-66.160.211.137.tx.skybeam.com] has joined #minecrafthelp
#684 [20:13] <Kaylee> Im not able to receive any invites from my friends after downloading Mindcraft Java Edition. I just want to play with my friends!
#685 [20:14] <Kaylee> Minecraft*
#686 [20:15] <Kaylee> My friend has been sending me invites, but they are nowhere to be found. Im not able to login with my xbox live account, instead im automatically logged in with my Mojang account. HELP
#687 [20:18] * Crazy [webchat@c-73-72-188-129.hsd1.il.comcast.net] has joined #minecrafthelp
#688 [20:19] <Crazy> I dont know what to do, everytime I try to open the game it closes and says that there was an unexpected crash. Here is the output
#689 [20:20] * julz [webchat@modemcable154.88-221-104.mc.videotron.ca] has joined #minecrafthelp
#690 [20:21] * julz [webchat@modemcable154.88-221-104.mc.videotron.ca] has quit. (Client Quit)
#691 [20:22] <Crazy> FATAL ERROR in native method: Thread[Client thread,5,main]: No context is current or a function that is not available in the current context was called. The JVM will abort execution. -at org.lwjgl.opengl.GL11.glAlphaFunc(Native Method) -at com.mojang.blaze3d.platform.GlStateManager.alphaFunc(SourceFile:85) -at cyc.au(SourceFile:538) -at cyc.b(Sourc
#692 [20:22] <Crazy> eFile:394) -at net.minecraft.client.main.Main.main(SourceFile:155)
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#694 [20:24] * ViniiciusS [webchat@177.16.199.240.static.host.gvt.net.br] has quit. (Quit: webchat.esper.net)
#695 [20:34] * JP10_BR [webchat@177.200.93.146] has joined #minecrafthelp
#696 [20:40] <JP10_BR> when i start minecraft a white screen appears in windowed mode. When I open to full screen the white screen is centered and the rest is black. The menu music is playing. All my drivers are up to date and also the (64 bits) java.
#697 [20:45] * DJ [webchat@71-88-98-20.dhcp.oxfr.ma.charter.com] has joined #minecrafthelp
#698 [20:47] <DJ> hi im having trouble log into my account because of security question i don't have the email that i used for mojan because it was disabled a long time ago
#699 [20:49] * DJ [webchat@71-88-98-20.dhcp.oxfr.ma.charter.com] has quit. (Client Quit)
#700 [20:50] <JP10_BR> when i start minecraft a white screen appears in windowed mode. When I open to full screen the white screen is centered and the rest is black. The menu music is playing. All my drivers are up to date and also the (64 bits) java.
#701 [20:52] <JP10_BR> when i start minecraft a white screen appears in windowed mode. When I open to full screen the white screen is centered and the rest is black. The menu music is playing. All my drivers are up to date and also the (64 bits) java.
#702 [21:06] * Lim [webchat@42.189.231.29] has joined #minecrafthelp
#703 [21:07] <Lim> I insert my card info correctly but it did not work when I try to purchase
#704 [21:08] <Lim> I already tried many times
#705 [21:08] * JP10_BR [webchat@177.200.93.146] has quit. (Quit: webchat.esper.net)
#706 [21:10] <Lim> I tried to insert my father's card info but it didn't work, it said there was some issue.
#707 [21:11] * Kaylee [webchat@client-66.160.211.137.tx.skybeam.com] has quit. (Quit: webchat.esper.net)
#708 [21:11] * minecraftpro [webchat@172-97-212-147.cpe.distributel.net] has joined #minecrafthelp
#709 [21:11] * CubeTheThird [~cubetheth@dhcp-108-168-124-249.cable.user.start.ca] has joined #minecrafthelp
#710 [21:12] <minecraftpro> I cant reset my security questions
#711 [21:14] <CubeTheThird> ??> minecraftpro mojang/email
#712 [21:14] <Mightyena> minecraftpro: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#713 [21:14] <Mightyena> minecraftpro: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#718 [21:19] <DNL> Can someone help with minecraft java edition vs minecraft? I purchased java edition so my child can play with her friend but it is not working
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#720 [21:20] <Doge> I have a functioning Mojang account, and get the message "Sorry! Make sure you are online and try again," when I try to log in through the official launcher. Any advice?
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#723 [21:44] * SodiumChlorides [webchat@072-185-092-122.res.spectrum.com] has joined #minecrafthelp
#724 [21:44] <SodiumChlorides> Hey, for some reason I cannot log in to my account
#725 [21:44] <SodiumChlorides> even though the passwords correct
#726 [21:45] <Andrio> ??> Doge tools/HJT
#727 [21:45] <Mightyena> Doge: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#728 [21:45] <Mightyena> Doge: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#729 [21:45] <Andrio> SodiumChlorides, what happens when you try?
#730 [21:45] <SodiumChlorides> it says incorrect password
#731 [21:46] <SodiumChlorides> or it says something like 'If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username.'
#732 [21:46] * Cameronrocks6 [webchat@pool-71-251-5-220.nycmny.fios.verizon.net] has joined #minecrafthelp
#733 [21:48] <SodiumChlorides> Is there a way to fix that?
#734 [21:48] <Andrio> SodiumChlorides, can you log in at https://account.mojang.com/ ?
#735 [21:48] <Cameronrocks6> Hello, I have been facing migration issues as I know everything but my email and actually think that I didn't sign up with an email. My username is Cameronrocks6, I am logged in, know my password, and can do anything but find my email. If my transaction ID is needed I can get that but I prefer to find an alternative method to prove that this is my
#736 [21:48] <Cameronrocks6> user. I want to import to a current mojang account.
#737 [21:49] <SodiumChlorides> yes I can.
#738 [21:49] <SodiumChlorides> I am able to log in.
#739 [21:49] <Andrio> ??> SodiumChlorides tools/HJT
#740 [21:49] <Mightyena> SodiumChlorides: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#741 [21:49] <Mightyena> SodiumChlorides: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#742 [21:49] <Andrio> Cameronrocks6, you can try with each of your email addresses, or contact Mojang
#743 [21:49] <Andrio> ??> Cameronrocks6 account/send-email
#744 [21:49] <Mightyena> Cameronrocks6: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#745 [21:49] <Mightyena> Cameronrocks6: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#746 [21:50] <Cameronrocks6> Yes, I noticed that it's still on July 18th right now. There is no faster method besides that?
#747 [21:51] <SodiumChlorides> Alright I did it
#748 [21:51] <SodiumChlorides> Do I paste the link here?
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#750 [21:53] <Doge> https://paste.ubuntu.com/p/JwjcfsKZrF/
#751 [21:53] <Doge> Here is the requested link from earlier
#752 [21:53] <SodiumChlorides> So I post the link here right
#753 [21:56] <SodiumChlorides> https://paste.ubuntu.com/p/qWq4d2ZkYZ/
#754 [21:57] <Andrio> ??> Doge AV/ByteFence
#755 [21:57] <Mightyena> Doge: ByteFence is known to cause issues with Minecraft's installing and updating process. You will need to uninstall ByteFence. Steps can be found in the mod notice here: https://bugs.mojang.com/browse/MCL-5546
#756 [21:57] <Andrio> ??> SodiumChlorides info/MCLeaks
#757 [21:57] <Mightyena> SodiumChlorides: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#758 [21:57] <Mightyena> SodiumChlorides: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#759 [21:57] <Andrio> ??> SodiumChlorides win/hosts/edit
#760 [21:57] <Mightyena> SodiumChlorides: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#761 [21:57] <Mightyena> SodiumChlorides: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
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#763 [21:58] <Doge> Oh, I was not aware that bytefence caused issues with MC. I'll try what's suggested
#764 [21:58] <Cameronrocks6> Quick question while I wait for Mojang Support. What are the odds that my Minecraft Account gets stolen before migration?
#765 [22:01] <Cameronrocks6> By that I mean is it likely or unlikely that my account will be stolen before I am able to migrate
#766 [22:01] * brianj671 [webchat@47-223-89-40.parscmta01.res.dyn.suddenlink.net] has joined #minecrafthelp
#767 [22:02] <brianj671> I am having trouble with realm payment
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#769 [22:02] <Andrio> Cameronrocks6, I'm not sure.
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#771 [22:03] <Cameronrocks6> Alright.
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#774 [22:05] <SodiumChlorides> what do I do afterwards ?
#775 [22:06] <Doge> I have uninstalled ByteFence from my computer through my settings, closed the launcher, retyped my information, and receive the same "Sorry! Make sure you are online and try again" error. Do I need to restart my computer, or are there other things I need to do to login?
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#777 [22:08] <SodiumChlorides> I ran the notepad.
#778 [22:11] <SodiumChlorides> I see two things: authserver.mojang.com
#779 [22:11] <SodiumChlorides> sessionserver.mojang.com
#780 [22:14] <Andrio> SodiumChlorides, delete those lines, yes
#781 [22:14] <SodiumChlorides> alright
#782 [22:14] <Andrio> !hjt https://paste.ubuntu.com/p/JwjcfsKZrF/
#783 [22:14] <Absol> Andrio: Found: MCLeaks/AltDispenser(Tool, Pirated, Fix: info/mcleaks), Bitdefender(AV), ByteFence(AV, Fix: av/bytefence, Jira: MCL-5546), BitDefender(AV, Bad, Info:av/bitdefender), Discord(Turn off Discord Overlay, else disable Discord), ProtonVPN(VPN)
#784 [22:14] <SodiumChlorides> I deleted them
#785 [22:14] <Andrio> SodiumChlorides, should work now
#786 [22:14] <Andrio> ??> Doge info/MCLeaks
#787 [22:14] <Mightyena> Doge: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#788 [22:14] <Mightyena> Doge: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#789 [22:14] <Andrio> ??> Doge win/hosts/edit
#790 [22:14] <Mightyena> Doge: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#791 [22:14] <Mightyena> Doge: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#792 [22:14] <SodiumChlorides> Um,
#793 [22:14] <SodiumChlorides> Wait isn't that the host file
#794 [22:15] <SodiumChlorides> or which
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#800 [22:19] <SodiumChlorides> Nevermind I got it to work
#801 [22:19] <SodiumChlorides> Thanks!
#802 [22:20] <Doge> Thank you so much for your help! I have the launcher now logged into my account, a step in the right direction
#803 [22:22] <Doge> Yes, I did use MCLeaks a while ago. Not my proudest moment, have been trying for a while to get rid of the trace files. Thank you for your help, I can finally play on official servers with my friends
#804 [22:23] <SodiumChlorides> ^
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#806 [22:25] * N1CKN4M3_Bruh [webchat@199.48.137.132] has joined #minecrafthelp
#807 [22:25] <N1CKN4M3_Bruh> it wont let me open the launcher it says d.ll is not there
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#810 [22:41] <Gunnermichael> hello
#811 [22:41] <Gunnermichael> why does it say my game get crashed pls help
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#814 [22:46] <john> I forgot password
#815 [22:46] * john is now known as Guest54704
#816 [22:47] <Guest54704> and I also forgot email address to log in
#817 [22:51] <Guest54704> hhello
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#819 [23:06] * Buziat [webchat@172-15-10-87.lightspeed.snjsca.sbcglobal.net] has joined #minecrafthelp
#820 [23:09] <Buziat> k
#821 [23:12] * AdrianSnake117 [webchat@cpe-66-108-62-106.nyc.res.rr.com] has joined #minecrafthelp
#822 [23:12] <AdrianSnake117> Hello?
#823 [23:12] <AdrianSnake117> Anyone here free to help?
#824 [23:14] <AdrianSnake117> Situation: Attempting to come back into minecraft. Could not remember former account details or which email was used for earlier account. Tried making new Mojang account to see if it would help. Found out later that the email I used to CREATE a new account was also the SAME EMAIL that was MIGRATED for my old acccount. SO now I have both and the in
#825 [23:14] <AdrianSnake117> ability to play minecraft on my original character.
#826 [23:14] * lonewolf7902 [webchat@107-210-38-252.lightspeed.dybhfl.sbcglobal.net] has joined #minecrafthelp
#827 [23:15] <lonewolf7902> hello can somebody help me fix my game everytime i log in and try and start up a world it crashes
#828 [23:16] * Angie [webchat@c-73-62-246-64.hsd1.mn.comcast.net] has joined #minecrafthelp
#829 [23:16] <lonewolf7902> hello?
#830 [23:17] * AdrianSnake117 [webchat@cpe-66-108-62-106.nyc.res.rr.com] has quit. (Client Quit)
#831 [23:17] <lonewolf7902> ill wait 15 min
#832 [23:17] <Angie> My son paid/downloaded this version thinking it would be compatible to do multiplayer with someone on XBox. Is this not the case?
#833 [23:17] <lonewolf7902> no
#834 [23:17] <lonewolf7902> java is only for pc
#835 [23:18] <lonewolf7902> not xbox you need the windows 10 editon
#836 [23:18] <Angie> Is there any way of getting a refund.
#837 [23:18] <lonewolf7902> i dont work for them so...
#838 [23:18] <lonewolf7902> you can if you got it in the last 30 days
#839 [23:19] <Angie> I don't see another place to ask questions. We just downloaded it tonight.
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#842 [23:28] * noah is now known as Guest80464
#843 [23:29] <Guest80464> hi i would like a refund on the game. i downloaded the wrong version. i thought i could play it with my xbox friends
#844 [23:32] <Buziat> i think im locked out of my account or something
#845 [23:33] <Guest80464> ??
#846 [23:38] <Andrio> ??> Guest80464 account/refund
#847 [23:38] <Mightyena> Guest80464: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#848 [23:38] <Andrio> Buziat, can you log in at https://account.mojang.com/ ?
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#852 [23:58] <mysteriouslyMythical> Quick question? Is this volunteered run? Could I help out?
#853 [23:59] <mysteriouslyMythical> Hello?