#1 [00:06] * Louie [webchat@047-233-075-173.res.spectrum.com] has joined #minecrafthelp
#2 [00:07] <Louie> Hi, If I bought Minecraft Java by mistake and wanted to get Minecraft for Windows 10 what should I do? I already emailed customer support
#3 [00:11] <GreyVulpine> Then wait for them to reply
#4 [00:12] <Louie> ok thanks
#5 [00:21] <CoolKill3rX> Sorry, did my message go trough?
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#9 [01:01] * asdf [~asdf@2001:5b0:2806:1658:a3d:88ff:fe46:fb3d] has joined #minecrafthelp
#10 [01:01] <Spinig> Hello, I've lost access to my minecraft account, email and have yet to migrate my minecraft account. I still remember some details though.
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#17 [02:07] <CoolKill3rX> wonder if someone sees my messages, sorry
#18 [02:27] <Andrio> ??> CoolKill3rX account/refund
#19 [02:27] <Mightyena> CoolKill3rX: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#22 [03:13] * Klanne [webchat@bl10-21-245.dsl.telepac.pt] has joined #minecrafthelp
#23 [03:16] <Klanne> Hi, I'm unable to change the email of my account, read everything, nothing helped, just got a there is a problem. sent an email in august and no reply. can someone help?
#24 [03:28] <GreyVulpine> Mojang support has a two month backlog.
#25 [03:28] <GreyVulpine> https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#26 [03:39] <Klanne> ok, thanks
#27 [03:42] * squashednut [webchat@cpe-120-146-87-160.vb09.vic.asp.telstra.net] has joined #minecrafthelp
#28 [03:42] <squashednut> hello, some how my username and skin have changed. does that mean someone has got into my account?
#29 [03:51] * squashednut [webchat@cpe-120-146-87-160.vb09.vic.asp.telstra.net] has quit. (Quit: webchat.esper.net)
#30 [04:10] * ty [webchat@cpe-101-181-45-154.vb03.vic.asp.telstra.net] has joined #minecrafthelp
#31 [04:11] <ty> hi i have payed foe minecraft account and i recently had to reset my laptop and lost all of my stuff on it including minecraft,
#32 [04:11] <ty> i have tried to re download it but it is not letting me what do i do?
#33 [04:12] * ty [webchat@cpe-101-181-45-154.vb03.vic.asp.telstra.net] has quit. (Client Quit)
#34 [04:17] * ConnorComedian [webchat@124-171-8-156.dyn.iinet.net.au] has joined #minecrafthelp
#35 [04:20] <ConnorComedian> hi, i cant log in on my computer (windows 10 if that helps). i have tried waiting, changing my password, restarting my computer etc. i also dont recive emails. can you pleese help me?
#36 [04:22] <ConnorComedian> oh. i forgot that i was logged in on my old computer when it died.
#37 [04:41] * Spinig [webchat@c220-237-1-112.lowrp3.vic.optusnet.com.au] has quit. (Quit: webchat.esper.net)
#38 [04:48] * billfromaccounting [webchat@202-173-166-97.dyn.iinet.net.au] has joined #minecrafthelp
#39 [04:49] <billfromaccounting> when i start a server (via java) this error comes up
#40 [04:52] <billfromaccounting> https://paste.gg/p/anonymous/f622389f05b64f22942b41ba10dd1f0a/files/40cccaa838c5426294d02c6584ebe544/raw
#41 [04:52] <billfromaccounting> no clue what to do
#42 [04:52] <billfromaccounting> i can join server
#43 [04:52] <billfromaccounting> the one friend that has tried cant
#44 [04:53] <billfromaccounting> memory usage maxed at 250mb (says 0% remaining)
#45 [05:19] * xulzx [webchat@d99-199-105-221.bchsia.telus.net] has joined #minecrafthelp
#46 [05:20] <xulzx> i need help i keep trying to login but it says i have a invaild pass an email but i dont
#47 [06:40] * askefise [webchat@180.191.87.214] has joined #minecrafthelp
#48 [06:40] <askefise> hello i have a problem
#49 [06:40] <askefise> Whenever I try to opne my minecraft it says that "another program is currently using this file"
#50 [06:41] <askefise> and shortly after my anti virus says there is a "trojan.win32.viditator" on my files
#51 [06:41] <askefise> I cannot play minecraft
#52 [06:41] <askefise> please help
#53 [06:43] * ReVeRsOnE [webchat@bov133.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#54 [06:43] <ReVeRsOnE> hi
#55 [06:44] <ReVeRsOnE> are you here?
#56 [06:44] * Jasper [webchat@cpe-144-136-65-179.sjui-cr-102.wel.wa.bigpond.net.au] has joined #minecrafthelp
#57 [06:44] <ReVeRsOnE> i can not log to my account
#58 [06:44] <ReVeRsOnE> i was on this account 2 years ago
#59 [06:45] <askefise> what does it say?
#60 [06:45] <Jasper> try resetting your password?
#61 [06:45] <ReVeRsOnE> and i lost e-mail, what i have to do
#62 [06:45] <ReVeRsOnE> i don't remember witch e-mail i used for registration
#63 [06:45] <ReVeRsOnE> so... :/
#64 [06:46] <Jasper> so you dont remember your email or password?
#65 [06:46] <askefise> Jasper Whenever I try to opne my minecraft it says that "another program is currently using this file"
#66 [06:46] <askefise> nd shortly after my anti virus says there is a "trojan.win32.viditator" on my files
#67 [06:46] <ReVeRsOnE> propably i remember password
#68 [06:46] <ReVeRsOnE> i dont remember e-mail, but webside want email, not nick
#69 [06:46] <ReVeRsOnE> from game
#70 [06:47] <Jasper> did you mod ur minecraft at all because that sounds like another problem
#71 [06:47] <askefise> me or him?
#72 [06:47] * qq [webchat@elisa-laajakaista.fi] has joined #minecrafthelp
#73 [06:47] <Jasper> askefise, did u mod
#74 [06:47] <qq> why i cannot loging my minecraft account
#75 [06:47] <askefise> no
#76 [06:47] <askefise> i have never modded my mc
#77 [06:48] <askefise> anc i just deleted a "mod" in the mod folder
#78 [06:48] <askefise> which i dont remember donwloading
#79 [06:48] <askefise> but waht is wierd is that there is another program controlling my minecraft
#80 [06:48] <Jasper> ReVeRsOnE the best thing i can say is try with all your emails to reset ur passowrd, whichever one an email comes through, thats probably the registered one, then reset the password and log in
#81 [06:48] * ReVeRsOnE [webchat@bov133.neoplus.adsl.tpnet.pl] has quit. (Client Quit)
#82 [06:48] * qq [webchat@elisa-laajakaista.fi] has quit. (Client Quit)
#83 [06:49] <Jasper> Askefise i'd say uninstall and reinstall it all to clean the files, then try and re-download it from the installer
#84 [06:49] <askefise> i did that about 15 times
#85 [06:50] <askefise> its a trojan in my launcher
#86 [06:50] <askefise> its very wierd
#87 [06:50] <Jasper> can you end it in task manager?
#88 [06:50] <askefise> end what>?
#89 [06:50] <askefise> my minecraft
#90 [06:50] <askefise> ?
#91 [06:50] <Jasper> the trojan program
#92 [06:50] <askefise> do you have a discord?
#93 [06:50] * Jasper [webchat@cpe-144-136-65-179.sjui-cr-102.wel.wa.bigpond.net.au] has quit. (Quit: webchat.esper.net)
#94 [06:53] * jack [webchat@220-240-149-173.tpgi.com.au] has joined #minecrafthelp
#95 [06:54] * jack is now known as Guest3871
#96 [06:56] * askefise [webchat@180.191.87.214] has joined #minecrafthelp
#97 [06:56] <Guest3871> hey i cant log into my mojang account to buy java. Every time i try to it says "OOPS! something wrong" is there a way to fix this or do I give up. I have also made different accounts and reset my wifi.
#98 [06:57] <askefise> my minecraft apperantly has a trojan "torjan.win32.vidinator" and i have never modded my minecraft
#99 [07:08] * askefise [webchat@180.191.87.214] has quit. (Quit: webchat.esper.net)
#100 [07:21] * Ties [webchat@82-74-100-102.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#101 [07:25] <Ties> Hello, I have a problem with a minecraft server. I have both a vanilla and forge server, but the my problem occurs with both servers. When I start my server via the .jar file, everything works perfectly fine and players can connect from the internet through my public IP. However, when I start the server with a batch file (to add more ram), nobody i
#102 [07:25] <Ties> s able to connect, except me, through localhost. I have port-forwarded my router correctly. I checked if the port was open, and it wasn't when, but only if I start the server through the batch file. I can provide logs if needed.
#103 [07:26] <Ties> To clarify, port 25565 wasn't open, only when starting the server with the .bat file
#104 [07:27] * tohar1928 [webchat@dynamic-37-142-209-195.hotnet.net.il] has joined #minecrafthelp
#105 [07:27] <tohar1928> i dont get email to chenge my password
#106 [07:27] <tohar1928> waht to do
#107 [07:30] * tohar1928 [webchat@dynamic-37-142-209-195.hotnet.net.il] has quit. (Client Quit)
#108 [07:32] * Guest3871 [webchat@220-240-149-173.tpgi.com.au] has quit. (Quit: webchat.esper.net)
#109 [07:43] * Hugiox [webchat@122.red-88-3-147.dynamicip.rima-tde.net] has joined #minecrafthelp
#110 [07:43] <Hugiox> hola
#111 [07:44] <Hugiox> I would like to be able to recover my minecraft account since I put the minecraft user and the password and it tells me that it is not correct then I will migrate account and it puts me that the email is invalid
#112 [07:45] * totenewb [webchat@c-174-62-128-166.hsd1.nh.comcast.net] has joined #minecrafthelp
#113 [07:45] <totenewb> Hello all
#114 [07:48] * GVA_YT [webchat@71-85-100-47.dhcp.spbg.sc.charter.com] has joined #minecrafthelp
#115 [07:50] <GVA_YT> Um my minecraft keeps crashing when i try to login. It says a name of one of my texture packs i use. So i'm guessing i nee to delete it it. am i right or wrong.
#116 [07:51] <totenewb> I'm getting nothing from minecraft-launcher on a fresh install on linux
#117 [07:53] <GVA_YT> so any staff on that can help
#118 [07:54] * a3e4333 [webchat@82-74-100-102.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#119 [07:55] * a3e4333 [webchat@82-74-100-102.cable.dynamic.v4.ziggo.nl] has quit. (Client Quit)
#120 [07:57] <GVA_YT> never mind found it
#121 [07:59] * asdf [~asdf@67.142.113.124] has quit. (Read error: Connection reset by peer)
#122 [08:01] * asdf [~asdf@67.142.113.124] has joined #minecrafthelp
#123 [08:02] * Hugiox [webchat@122.red-88-3-147.dynamicip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#124 [08:09] * ChloeeAD [webchat@63.39.148.122.sta.dodo.net.au] has joined #minecrafthelp
#125 [08:11] <ChloeeAD> I'm having issues with minecraft crashing on startup. when I google the error code (C [atio6axx.dll+0xffb665]) it comes up as being an AMD issue but everything on AMD looks fine so I'm not sure how to fix it?
#126 [08:18] * Raki [webchat@cpc1-sket4-2-0-cust392.7-3.cable.virginm.net] has joined #minecrafthelp
#127 [08:19] <Raki> Hello, i need assistance on something that's been bugging me for years
#128 [08:20] * Mars [webchat@129.252.33.103] has joined #minecrafthelp
#129 [08:21] <Raki> hello?
#130 [08:22] <Mars> Can anyone please help me. I ordered Minecraft from the Microsoft Store. Couldn't download the game. Tried it more than 3 times (restarting computer) and nothing is happening. So that means I can't play the game. So is there a way to refund the game from the Microsoft Store, but for some reason Minecraft isn't on their refund request?
#131 [08:22] <Mars> So far Microsoft Store support hasn't been much of a help.
#132 [08:23] <Raki> tell me about it
#133 [08:24] <Mars> I ordered Minecraft Windows 10 from the Microsoft Store. Game isn't downloading and tried to restart my computer 3 times. Nothing is happening. So that means I can't play the game. Is there away to refund the game from Microsoft Store, but for some reason Minecraft isn't on their refund request?
#134 [08:24] * Raki [webchat@cpc1-sket4-2-0-cust392.7-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#135 [08:26] <Mars> Can anyone help me?
#136 [08:34] * maemae [webchat@ip5453385f.adsl-surfen.hetnet.nl] has joined #minecrafthelp
#137 [08:34] <maemae> hello
#138 [08:34] <maemae> please say something
#139 [08:35] * asdf [~asdf@67.142.113.124] has joined #minecrafthelp
#140 [08:35] <Greymagic27> maemae, Hey. What's the issue?
#141 [08:35] <maemae> i want to play multiplayer on singleplayer map with an phone user
#142 [08:35] <maemae> a*
#143 [08:36] <Greymagic27> maemae, What edition of the game are you playing?
#144 [08:36] <maemae> 1.14.4
#145 [08:36] <maemae> java
#146 [08:36] <Greymagic27> maemae, Alright. If you want to play with your friend you'll need to buy Bedrock edition (windows 10 edition on the microsoft store). Or, your friend can purchase java edition if they have a PC
#147 [08:37] <maemae> so, we cant do that LAN thing with an ios and pc device
#148 [08:37] * Diamond2 [webchat@c-73-45-153-162.hsd1.il.comcast.net] has joined #minecrafthelp
#149 [08:37] <Greymagic27> maemae, Sadly no. Java edition doesn't have crossplay capabilities unlike bedrock edition
#150 [08:38] <maemae> aw man, okay thanks for the help
#151 [08:38] <maemae> ive been looking for an hour now lol
#152 [08:38] <Greymagic27> maemae, No problem :) Enjoy the rest of your day!
#153 [08:38] <Greymagic27> maemae, No problem :) Enjoy the rest of your day!
#154 [08:38] * maemae [webchat@ip5453385f.adsl-surfen.hetnet.nl] has left #minecrafthelp
#155 [08:39] <Diamond2> My daughter's 1.14.4 Minecraft Java Edition crashes before loading when she tries to play. It never successfully launches. What information do we need to gather to come back on chat and get your help later? I want to be prepared.
#156 [08:40] <Greymagic27> Diamond2, Hey. Here are the steps you'll need to follow:
#157 [08:40] <Greymagic27> ??> Diamond2 launcher/log-tx
#158 [08:40] <Greymagic27> ??> Diamond2 launcher/log-txt
#159 [08:40] <Mightyena> Diamond2: We need to see your full launcher log, which is created in the game directory.
#160 [08:40] <Mightyena> Diamond2: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#161 [08:41] <Diamond2> Great. Thank you. We will do that and come back on later tonight.
#162 [08:41] <Greymagic27> Diamond2, Alright!
#163 [08:42] <totenewb> So I'm unable to get minecraft_launcher going with a fresh install on gentoo
#164 [08:42] <Greymagic27> totenewb, Hey. Try these steps:
#165 [08:43] <Greymagic27> ??> totenewb launcher/log
#166 [08:43] <Mightyena> totenewb: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#167 [08:43] <totenewb> My ~/.minecraft/launcher.log is empty
#168 [08:44] <Greymagic27> totenewb, Follow the steps Mightyena sent above to generate a launcher log
#169 [08:45] <totenewb> Cool. Step 1. Launcher *does not work*. Unable to generate log.
#170 [08:45] <Greymagic27> totenewb, The launcher itself isn't working?
#171 [08:46] <totenewb> ./minecraft-launcher generates nothing
#172 [08:46] <Greymagic27> totenewb, As I don't know much about Linux I'm unable to help you I'm afraid. If you're ok with it, can you wait for another volunteer to come online who knows something about linux?
#173 [08:47] <totenewb> https://paste.ubuntu.com/p/qYfFgbdn92/
#174 [08:47] <totenewb> Sure thing
#175 [08:49] <ChloeeAD> My game keeps crashing and the error code isnt bringing up much help on google
#176 [08:49] <ChloeeAD> Says its an AMD problem but Ive tried everything. C [atio6axx.dll+0xffb665] is the error code
#177 [08:49] <Greymagic27> ChloeeAD, That does look like a driver issue. Let's grab a dxdiag and take a closer look:
#178 [08:49] <Greymagic27> ??> ChloeeAD win/dxdiag
#179 [08:49] <Mightyena> ChloeeAD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#180 [08:51] * xxXZehelXxx [webchat@201.229.4.170] has joined #minecrafthelp
#181 [08:53] <ChloeeAD> https://paste.ubuntu.com/p/pJVc43HJ4V/
#182 [08:53] <Greymagic27> Thanks, one moment
#183 [08:54] <ChloeeAD> No problem
#184 [08:54] <Greymagic27> Download and install the latest driver from here: https://www.amd.com/en/support/graphics/amd-radeon-r7-series/amd-radeon-r7-400-series/amd-radeon-r7-m440
#185 [08:54] * Zefre [webchat@harriet-88.wccnet.org] has joined #minecrafthelp
#186 [08:54] <xxXZehelXxx> Context: I have been playing minecraft since the beta started. Back then I have signed up with a hotmail email account. Afterwards, with Mojan I migrated my account to a gmail account. However, I have recently deleted my hotmail and gmail account but forgot that it was linked to my old Minecraft account. I see the instructions to provide a Transact
#187 [08:54] <xxXZehelXxx> ion ID but I have never received one. Question: What steps could I take that might possibly help in recovering my username and setting a new password?
#188 [08:55] <Zefre> i play hardcore on java v1.14.4...has the methods for taming and riding horses and llamas changed?
#189 [08:55] <Greymagic27> xxXZehelXxx, You'll need to email mojang for that. Do you still have the email that you got when you first purchased the game?
#190 [08:55] * LassMichx3 [webchat@ip-37-201-7-215.hsi13.unitymediagroup.de] has joined #minecrafthelp
#191 [08:55] <LassMichx3> #minecrafthelp
#192 [08:55] <xxXZehelXxx> i remember the email name but i have sinced deactivated both.
#193 [08:56] <xxXZehelXxx> and can not recover them because too much time has passed
#194 [08:56] <Greymagic27> LassMichx3, Hey. What's the issue?
#195 [08:56] <Greymagic27> xxXZehelXxx, See if this helps:
#196 [08:56] <Greymagic27> ??> xxXZehelXxx account/trans-id
#197 [08:56] <Mightyena> xxXZehelXxx: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#198 [08:56] <Greymagic27> ??> LassMichx3 scold/pm
#199 [08:56] <Mightyena> LassMichx3: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#200 [08:57] <LassMichx3> oh
#201 [08:57] <LassMichx3> Didnt know that
#202 [08:58] * totenewb [webchat@c-174-62-128-166.hsd1.nh.comcast.net] has quit. (Quit: webchat.esper.net)
#203 [08:58] <LassMichx3> i have an issue with logging in.. i downloaded a Modpack Via Twich. and now i have to Login again but i somehow cant Login cause it`s telling me i use a wrong Password..
#204 [08:58] <Greymagic27> LassMichx3, Are you sure you're entering the correct details?
#205 [08:59] <LassMichx3> i tried all of my Passwords..
#206 [08:59] <LassMichx3> and when i Try to reset it i dont get any Email Adress...
#207 [08:59] <Greymagic27> LassMichx3, Alright. Let's start by checking if anything on your PC could be the cause of the issue. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#208 [08:59] <Greymagic27> ??> LassMichx3 tools/hjt
#209 [08:59] <Mightyena> LassMichx3: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#210 [08:59] <Mightyena> LassMichx3: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#211 [09:00] <LassMichx3> and if i Try to migrate it , it Sais "there is allready an account with "my Email"
#212 [09:00] <LassMichx3> why should i Download This?
#213 [09:02] <LassMichx3> https://paste.ubuntu.com/p/t9DdxmzM7r/
#214 [09:04] <ChloeeAD> I think I updated it correctly but its still crashing
#215 [09:06] <LassMichx3> Mojang is Telling me that i have an migrated account with my email adress. and if i try to Reset my Passwort it Tells me i dont have a migrated account...
#216 [09:07] <Greymagic27> LassMichx3, Hey. Sorry about that. There's nothing that I can see on your PC that would cause the issue. Have you emailed mojang yet?
#217 [09:07] <Greymagic27> ChloeeAD, Can you send a new dxdiag?
#218 [09:07] <LassMichx3> when i Try to find anything to Contact mojang properly i get Lost...
#219 [09:08] <Greymagic27> ??> LassMichx3 account/send-email
#220 [09:08] <Mightyena> LassMichx3: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#221 [09:08] <Mightyena> LassMichx3: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#222 [09:08] <LassMichx3> i dont have the Transaction Code.. ist like 9 Years ago...
#223 [09:08] <Greymagic27> ??> LassMichx3 account/trans-id
#224 [09:08] <Mightyena> LassMichx3: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#225 [09:09] <LassMichx3> Cant find it.
#226 [09:09] <LassMichx3> i dont even know how i bought minecraft back then.
#227 [09:10] <Greymagic27> LassMichx3, Send it regardless, give as much information as possible
#228 [09:10] <LassMichx3> if there would be a normal like "support" email adress from mojang i would..
#229 [09:10] <Greymagic27> LassMichx3, That's the one Mightyena sent above. It's the only way to contact them
#230 [09:10] <xxXZehelXxx> I was able to find an old device recommended in the instructions and was able to sign back even if the email account is still deactivated many thanks :)
#231 [09:10] <Greymagic27> xxXZehelXxx, No problem!
#232 [09:12] <ChloeeAD> https://paste.ubuntu.com/p/k5cK3WD7dz/
#233 [09:12] * lev [webchat@5.101.62.34] has joined #minecrafthelp
#234 [09:12] * lev [webchat@5.101.62.34] has quit. (Client Quit)
#235 [09:12] <ChloeeAD> looking at the AMD folder, theres a few "versions" in there I suspect maybe I ave to delete the old ones but I dont want to mess it up more
#236 [09:13] <LassMichx3> Cant find anything easy in there.
#237 [09:13] <LassMichx3> Just Topic over Topic with another 20 possibilities...
#238 [09:14] <Greymagic27> LassMichx3, Send them an email using the form here: https://help.mojang.com/customer/portal/emails/new. I'm currently on my lunch break so I'll be away for 10-20 minutes
#239 [09:15] * xxXZehelXxx [webchat@201.229.4.170] has quit. (Quit: webchat.esper.net)
#240 [09:18] <LassMichx3> Sent an Email..
#241 [09:19] <LassMichx3> used my "migrated Email" .. Let`s See..
#242 [09:25] * emily [webchat@207.38.62.168] has joined #minecrafthelp
#243 [09:26] <emily> can someone help me
#244 [09:27] <emily> i forgot my password to my mojang account and i have been trying to get recovery emails sent to my account but im not getting any of them. I never marked them as spam and i have been checking all my folders.
#245 [09:28] <Greymagic27> ??> emily account/email-missing
#246 [09:28] <Mightyena> emily: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#247 [09:28] <Mightyena> emily: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#248 [09:28] <Mightyena> emily: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#249 [09:30] <ChloeeAD> Do you think I should delete the older version folders? or it might make matters worse?
#250 [09:30] <ChloeeAD> Sorry Im not a technically gifted person lmfao
#251 [09:31] <Greymagic27> ChloeeAD, The new driver should have replaced the out of date one. The version folders are just there to keep the .exes that run when you install that driver version
#252 [09:32] <ChloeeAD> Ok. Im a bit stumped. I feel like it should all be working now
#253 [09:32] <Greymagic27> ChloeeAD, I'll take a look at the new dxdiag you sent and get back to you, hang on
#254 [09:32] <emily> I havent been able to put an email in that isnt connected to the account, how do i change the email? i havent seen any options to do that
#255 [09:32] <ChloeeAD> No worries
#256 [09:33] <Greymagic27> ChloeeAD, Ok. Let's try a clean uninstall and install of the latest driver.
#257 [09:33] <Greymagic27> ??> ChloeeAD gpu/amd/uninstall
#258 [09:33] <Mightyena> ChloeeAD: Instructions for removing your AMD GPU drivers can be found at https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
#259 [09:33] <Greymagic27> emily, https://account.mojang.com/changeemail/request
#260 [09:34] <emily> Can't open that without logging into my account :/
#261 [09:34] <Greymagic27> emily, Give mojang an email about the issue:
#262 [09:34] <Greymagic27> ??> emily account/send-email
#263 [09:34] <Mightyena> emily: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#264 [09:34] <Mightyena> emily: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#265 [09:35] <emily> I already have sent an email but is it a problem if i dont have a transaction ID? i bought the game almost ten years ago and i couldnt find it on my paypal
#266 [09:36] <Greymagic27> emily, If you didn't provide a transaction ID I suspect they'll list other ways you can prove the account is yours
#267 [09:36] * ChloeeAD [webchat@63.39.148.122.sta.dodo.net.au] has quit. (Quit: webchat.esper.net)
#268 [09:39] <emily> okay. thank you
#269 [09:39] * Adjektive [webchat@ip-176-198-201-11.hsi05.unitymediagroup.de] has joined #minecrafthelp
#270 [09:40] <Adjektive> Please do my Case now.. I can't wait.. please.. Case #3035997
#271 [09:40] <Greymagic27> Adjektive, We are volunteers (we are not Mojang) who help with Java Edition technial issues, such as client crashes. We help with account issues when they're technical, such as VPN software loaded, but we cannont solve issues with your account.
#272 [09:40] <Adjektive> big oof..
#273 [09:41] <Adjektive> okay.. thank you
#274 [09:41] * Adjektive [webchat@ip-176-198-201-11.hsi05.unitymediagroup.de] has quit. (Client Quit)
#275 [09:44] * KMD [webchat@165.225.34.151] has joined #minecrafthelp
#276 [09:46] <KMD> Hello. I purchased Minecraft for my son thinking I could use an old MAC iOS 9 dot something to play around in it. He plays using the tablet version and wanted to give him the computer-based experience. I purchased and downloaded and it says it cannot play that version since my iOS is so out of date. I am a PC guy so never experienced this. My
#277 [09:46] <KMD> question ... can I somehow play Minecraft on an old MAC? Or is there a way to return my purchase since I never played the game?
#278 [09:47] * KingLiion [webchat@host-2-96-163-252.as13285.net] has joined #minecrafthelp
#279 [09:47] <KingLiion> Hello
#280 [09:47] <KingLiion> I came here couple of months ago
#281 [09:47] <Greymagic27> KMD, Hey. You can get minecraft on your MAC but you won't be able to play with your son then as it would be java edition, not bedrock edition that you're playing.
#282 [09:47] <KingLiion> Greymagic27
#283 [09:48] <KingLiion> hey I sent Mojang a message with a application saying what my problem was, and since then I haven't heard from them?
#284 [09:48] <KingLiion> I made a statement of my account is hacked
#285 [09:48] <Greymagic27> KingLiion, They currently have a 2-3 month backlog. It's going to be a little while before you get a reply
#286 [09:49] <KingLiion> 2-3 months backlog
#287 [09:49] <KingLiion> my goodness
#288 [09:49] <KingLiion> that is alot
#289 [09:49] <KingLiion> so i will be replied in December or January you reckon?
#290 [09:49] <KingLiion> by Mojang
#291 [09:50] <KingLiion> ?
#292 [09:50] <Greymagic27> KingLiion, It depends if their backlog decreases
#293 [09:50] <KingLiion> Oh ok, sry for interupting u
#294 [09:50] * dggsbdd [webchat@220-240-149-173.tpgi.com.au] has joined #minecrafthelp
#295 [09:50] <KingLiion> Thank you sir anyway
#296 [09:51] <Greymagic27> KingLiion, No interruption :) I'm here to help
#297 [09:51] <KingLiion> xD
#298 [09:51] * KMD [webchat@165.225.34.151] has quit. (Quit: webchat.esper.net)
#299 [09:52] <dggsbdd> i cant log into minecraft.net to buy java ive made several accounts and reseted the wifi yet it still doesnt work
#300 [09:52] <KingLiion> If i have anything in mind or need help with i will come back here
#301 [09:52] <KingLiion> Cya
#302 [09:52] * LassMichx3 [webchat@ip-37-201-7-215.hsi13.unitymediagroup.de] has quit. (Quit: webchat.esper.net)
#303 [09:53] <Greymagic27> dggsbdd, Hey. Let's make sure nothing on your PC causing the issue. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#304 [09:53] <Greymagic27> ??> dggsbdd tools/hjt
#305 [09:53] <Mightyena> dggsbdd: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#306 [09:53] <Mightyena> dggsbdd: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#307 [09:53] * KingLiion [webchat@host-2-96-163-252.as13285.net] has quit. (Quit: webchat.esper.net)
#308 [10:02] <dggsbdd> https://paste.ubuntu.com/p/yYBmGxfW3Y/ here u go
#309 [10:04] * DarkNoddy [~mordi@228.89-10-185.nextgentel.com] has joined #minecrafthelp
#310 [10:10] * Baili [webchat@28.94.174.209.rtc5.illinois.net] has joined #minecrafthelp
#311 [10:10] <Baili> Hey so I went to renew my subscription for my minecraft Realm and it made a new realm? is there any way I can get refunded for the new realm so I can get the old one renewed?
#312 [10:11] <Greymagic27> Baili, Hey. You can email mojang, however they do have a 2-3 month backlog. Alternatively you can grab the worlds from your old realm if I remember correctly, and you can upload them to your new realm
#313 [10:12] <Baili> Alrighty I emailed them. Do you know I can get the worlds? Sorry Im notvery good with PC's
#314 [10:12] <Baili> Sorry I meant do you know how*
#315 [10:13] <Greymagic27> Baili, Check the settings tab on the realm menu ingame. It should be there where you can download your realm worlds
#316 [10:13] <Baili> Alright thank you!
#317 [10:13] <Greymagic27> Baili, No problem!
#318 [10:15] * c [webchat@5.56.149.162] has joined #minecrafthelp
#319 [10:15] <c> how to refund
#320 [10:15] * rowan [webchat@80-42-66-189.dynamic.dsl.as9105.com] has joined #minecrafthelp
#321 [10:15] <rowan> hello
#322 [10:15] <c> hello
#323 [10:16] <Greymagic27> rowan, Hey. What's the issue?
#324 [10:16] <Greymagic27> Hi c, Can I ask, why do you want to get a refund?
#325 [10:17] <rowan> I'm trying to get into my old account from years ago, but I've just seen I got an email recently about it being migrated from a Minecraft account to a Mojang account, which wasn't something I manually did, so I suspect if may have been hacked or something? Is this common?
#326 [10:17] <rowan> I'm trying to reset the password and am not getting emails
#327 [10:18] <Greymagic27> rowan, It's likely you've been hacked if you didn't migrate your account. Have you emailed mojang yet?
#328 [10:18] <c> yes, i was on the edge of purchasing, and then i just clicked, but i regret it. I purchased the game in less of 1 HOUR AGO.
#329 [10:18] <rowan> I just submitted a request but saw on their 'when will I hear back' page that they're still responding to requests from July 22
#330 [10:19] <rowan> Unless of course they don't keep that page up to date, but I imagine from the fact it says 'July 22th' that is it bot-maintatined
#331 [10:19] <Greymagic27> ??> c account/refund
#332 [10:19] <Mightyena> c: This is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#333 [10:19] <Greymagic27> rowan, The page is maintained so sadly yes, you're not going to get a reply for a while
#334 [10:22] <c> (im from europe so my english grammar may be difficult to understand) So the way i refund it, i gotta have a paypal, or can i use my credit card
#335 [10:22] <rowan> >1 month away? for real?
#336 [10:23] <Greymagic27> c, you'll need to email mojang to grab a refund. Do you need their contact information?
#337 [10:23] <Greymagic27> rowan, Unfortunately, yes
#338 [10:24] <c> yes, that would be fantastic. Oh and also, how long can i have the game until the refund policy is expired
#339 [10:24] <Greymagic27> c, That's on their refund policy page
#340 [10:24] <Greymagic27> ??> c account/send-email
#341 [10:24] <Mightyena> c: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#342 [10:24] <Mightyena> c: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#343 [10:32] <c> and just a couple of last question,some of them are stupid. number 1 Ok, so the only way to refund minecraft is if you have purchased it twice or is that a internet myth? number 2 can you keep minecraft for 14 days and then decide to refund, or can you guys keep track of how many hours you've played (like steam) number 3 again number 1. is it poss
#344 [10:32] <c> ible to refund minecraft if you bought it AN HOUR AGO
#345 [10:32] * asdf [~asdf@67.142.113.124] has quit. (Ping timeout: 190 seconds)
#346 [10:32] <Greymagic27> c, 1) is an internet myth 2) You can keep it for 14 days, but if you play more than a certain amount of hours (exact is on the policy) you won't be able to get a refund
#347 [10:34] <c> ok, thanks for the support. :)
#348 [10:34] * c [webchat@5.56.149.162] has quit. (Quit: webchat.esper.net)
#349 [10:40] * crazedcris [webchat@cpc102044-bagu16-2-0-cust137.1-3.cable.virginm.net] has joined #minecrafthelp
#350 [10:41] <crazedcris> I got an email saying my account had been migrated but I can't reset my password and I didn't request for my account to be migrated so I can't log in?
#351 [10:41] <Greymagic27> ??> crazedcris account/send-email
#352 [10:41] <Mightyena> crazedcris: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#353 [10:41] <Mightyena> crazedcris: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#354 [10:42] * crazedcris [webchat@cpc102044-bagu16-2-0-cust137.1-3.cable.virginm.net] has quit. (Client Quit)
#355 [10:44] * clarjon1 [~clarjon1@23-248-49-196.tpia.execulink.com] has quit. (Remote host closed the connection)
#356 [10:44] * Domantas [webchat@b01b92a7.bb.sky.com] has joined #minecrafthelp
#357 [10:45] <Domantas> Hi
#358 [10:45] <Domantas> I need help logging in
#359 [10:45] * hcm [webchat@ctel-92-53-50-39.cabletel.com.mk] has joined #minecrafthelp
#360 [10:46] <Domantas> I forgot my email but I know my username it is XXITSREALDBXXx
#361 [10:47] <Domantas> Could you help me and tell me the email
#362 [10:47] <hcm> my account has been down for few days and i still cant get it back, my username is hcm. i've followed the instructions and it still cant connect. it says invalid password/email even though i put the right ones. help?
#363 [10:47] * Domantas [webchat@b01b92a7.bb.sky.com] has quit. (Client Quit)
#364 [10:50] * hcm [webchat@ctel-92-53-50-39.cabletel.com.mk] has quit. (Client Quit)
#365 [10:50] * hcm [webchat@ctel-92-53-50-39.cabletel.com.mk] has joined #minecrafthelp
#366 [10:51] <hcm> my minecraft account has been down for couple of days with the error message of Invalid password/email under the name of hcm. followed every single instruction and nothing has happend. help?
#367 [10:53] * MJK [webchat@103.192.125.91.dyn.plus.net] has joined #minecrafthelp
#368 [10:53] <MJK> i can only play the demo
#369 [10:54] <MJK> even tho i got this game in the beginning when it fists started
#370 [10:54] <MJK> tho iv played the games few weeks back
#371 [10:54] <MJK> for soem reson no its telling me i have to biy the game to verofie my acc
#372 [10:55] <MJK> now*
#373 [10:56] * nick_R [webchat@cpc82787-midd19-2-0-cust149.11-1.cable.virginm.net] has joined #minecrafthelp
#374 [10:57] * Zach [webchat@d24-57-190-92.home.cgocable.net] has joined #minecrafthelp
#375 [10:57] * Zach [webchat@d24-57-190-92.home.cgocable.net] has quit. (Client Quit)
#376 [10:58] <nick_R> hello everytime i go onto minecraft and go into the world 5 seconds later it crashes everytime
#377 [11:00] * LowPingOnMC [webchat@46.51-175-141.customer.lyse.net] has joined #minecrafthelp
#378 [11:01] <LowPingOnMC> im having login problems to the launcher. i cant login to my account even though i have the correct password. it Works on the website but not the game. tried changing and uninstalling launcher multiple times pls help
#379 [11:03] * LowPingOnMC [webchat@46.51-175-141.customer.lyse.net] has quit. (Client Quit)
#380 [11:05] * Devihel [webchat@183.90.85.147] has joined #minecrafthelp
#381 [11:05] <Devihel> i am unable to download minecraft .ogg files completely and receive the unable to save download error
#382 [11:06] <Devihel> i do not have any anti malware softwares installed
#383 [11:07] <Devihel> only app i have that might be in conflict is discord
#384 [11:09] <Devihel> its only a fixed set of .ogg files m unable to download
#385 [11:10] * lerlitrux [webchat@fer02-1-88-127-105-74.fbx.proxad.net] has joined #minecrafthelp
#386 [11:13] * hcm [webchat@ctel-92-53-50-39.cabletel.com.mk] has quit. (Quit: webchat.esper.net)
#387 [11:13] <lerlitrux> Hi, i dont know what is my email or password but i have my paypal activity about the buy, someone can help me please ?
#388 [11:17] * nick_R [webchat@cpc82787-midd19-2-0-cust149.11-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#389 [11:20] * Tracer [webchat@71-85-114-9.dhcp.spbg.sc.charter.com] has joined #minecrafthelp
#390 [11:20] <Tracer> Please help!
#391 [11:20] <Tracer> i know my old username and password.
#392 [11:20] <Tracer> and i tried to migrate to a mojang account, so i could change my skin
#393 [11:20] * Domantas [webchat@b01b92a7.bb.sky.com] has joined #minecrafthelp
#394 [11:21] <Tracer> but it kept giving error messages
#395 [11:21] <Tracer> and now i cant even use my account all together
#396 [11:21] <Tracer> i dont know the email, password.
#397 [11:21] <Tracer> but i know the old username and password before i migrated
#398 [11:21] <Tracer> it has been a year and i still can't use this account
#399 [11:22] <Tracer> the old account name is: starshipbuilder
#400 [11:22] <Domantas> Hi my username on Minecraft is XXITSREALDBXXx I forgot my email if you find my email that’s fine I know my password I just need email
#401 [11:22] <Tracer> i hav kinda a problem like that
#402 [11:22] <Domantas> Ye
#403 [11:23] <Domantas> I’m logged into my account on my iPad but if I sign out it’s gone forever cos don’t know email
#404 [11:23] <Domantas> Minecraft if you know the email please text back
#405 [11:23] <Tracer> yes same
#406 [11:24] * Devihel [webchat@183.90.85.147] has quit. (Quit: webchat.esper.net)
#407 [11:26] * efecann [webchat@88.233.243.104.dynamic.ttnet.com.tr] has joined #minecrafthelp
#408 [11:26] <efecann> fhgvfgfgwf
#409 [11:26] * efecann [webchat@88.233.243.104.dynamic.ttnet.com.tr] has quit. (Client Quit)
#410 [11:30] <Tracer> It says my minecraft account has already been migrated. But i do not know to what email
#411 [11:33] * lerlitrux [webchat@fer02-1-88-127-105-74.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#412 [11:33] * BlokkieRik [webchat@82-72-234-159.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#413 [11:35] <BlokkieRik> I want to get to 1.14, because thats what the server runs on, but my game can only run at 1.14.4, my friend showed me how to change that, but I can't. please help, I don't now what to do now
#414 [11:40] <Tracer> in minecraft launcher click:
#415 [11:40] <Tracer> installations
#416 [11:41] <Tracer> than press NEW
#417 [11:41] <Tracer> than click the dropdown bar and do 1.14
#418 [11:42] * Lord_of_Life [~Lord@77.28.167.186] has joined #minecrafthelp
#419 [11:44] * Crosbynx [webchat@ip-5-147-48-187.unitymediagroup.de] has joined #minecrafthelp
#420 [11:44] * Lord_of_Life_ [~Lord@46.217.15.187] has quit. (Ping timeout: 202 seconds)
#421 [11:45] <Crosbynx> I closed my account a while ago and cant login now but also cant make a new account with the old email. how can i reopen my account or use the old email address for a new account?
#422 [11:48] * Zefre [webchat@harriet-88.wccnet.org] has quit. (Quit: webchat.esper.net)
#423 [11:50] * asdf [~asdf@67.142.113.6] has joined #minecrafthelp
#424 [11:53] * Baili [webchat@28.94.174.209.rtc5.illinois.net] has quit. (Quit: webchat.esper.net)
#425 [11:56] * alyssa [webchat@c-98-212-149-58.hsd1.il.comcast.net] has joined #minecrafthelp
#426 [11:56] <alyssa> hello
#427 [11:56] <alyssa> Is the only way to play with someone on Xbox to spend more money?
#428 [11:58] <alyssa> through windows I downloaded the free trial to play with my friend on Xbox, and I noticed I can talk to her and stuff but cannpt actually go into her game that she invites me to join
#429 [12:07] <Tracer> cuz itz a free trial idiot
#430 [12:10] * F_PIOTREK [webchat@178.212.146.12] has joined #minecrafthelp
#431 [12:10] * Ashton [webchat@173-29-24-19.client.mchsi.com] has joined #minecrafthelp
#432 [12:11] <Ashton> I cannot login to any account from minecraft.net
#433 [12:12] <Ashton> why can i not login to an account on minecraft.net?
#434 [12:15] <Crosbynx> alyssa just buy a key for like 3 dollars
#435 [12:16] <Crosbynx> the windows/xbox version of mincecraft. this should solve your problem
#436 [12:18] <F_PIOTREK> Hello, yesterday I changed my password on my account, you can check yesterday's account login email on genuine93@gmail.com I don't have the password for this e-mail address anymore, can I do something about it because yesterday I lost access to my account, the changed password does not work it is also possible that someone could steal them if it wa
#437 [12:18] <F_PIOTREK> s possible to at least remove my nickname from this account I would be grateful to buy a new premium minecraft
#438 [12:19] * Ashton [webchat@173-29-24-19.client.mchsi.com] has quit. (Quit: webchat.esper.net)
#439 [12:19] * asdf [~asdf@67.142.113.6] has quit. (Remote host closed the connection)
#440 [12:27] * xcoolx05 [webchat@90-228-235-143-no2390.tbcn.telia.com] has joined #minecrafthelp
#441 [12:27] <xcoolx05> hello
#442 [12:28] <xcoolx05> i cant logging when i reset the gmail a not get a email
#443 [12:32] * Britt [webchat@pool-74-105-111-229.nwrknj.fios.verizon.net] has joined #minecrafthelp
#444 [12:33] <xcoolx05> i cant logging when i reset the gmail a not get a email
#445 [12:33] <Britt> HI! I read that I can get Minecraft Bedrock edition for free if I already have Java Edition.... is this true? and if so, how to I download it on my Switch?
#446 [12:33] <xcoolx05> wthat do you mean
#447 [12:34] <F_PIOTREK> Hello, yesterday I changed my password on my account, you can check yesterday's account login email on genuine93@gmail.com I don't have the password for this e-mail address anymore, can I do something about it because yesterday I lost access to my account, the changed password does not work it is also possible that someone could steal them if it wa
#448 [12:34] <F_PIOTREK> s possible to at least remove my nickname from this account I would be grateful to buy a new premium minecraft
#449 [12:35] * Britt [webchat@pool-74-105-111-229.nwrknj.fios.verizon.net] has quit. (Client Quit)
#450 [12:37] <VADemon> F_PIOTREK: forget password doesnt work? Also its a bad idea to post your email you use for login
#451 [12:39] <F_PIOTREK> it's hard maybe they will finally do something yesterday I changed my account password and it doesn't work let them at least remove my nickname from the premium account so that I can use my nickname from the game
#452 [12:58] * Mineuser [webchat@dsl-197-245-43-80.voxdsl.co.za] has joined #minecrafthelp
#453 [12:59] * Rocket1962 [webchat@2.238.21.187] has joined #minecrafthelp
#454 [13:00] <Rocket1962> How do I create a minecraft server just for play with my friends
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#456 [13:06] <Mineuser> I am unable to login to Minecraft. Initially I repeatedly received crash messages. Took opportunity to clean my PC and uninstalled all minecraft games. Then re-installed and tried to login but I cannot get pass the login screen. No error messages. Screen seems frozen but it's not. I then changed my password. Tried to login again and same iss
#457 [13:06] <Mineuser> ue... I click login (after entering email and new password. Definitely processing but does not progress beyondn the login screen. I then created new user account and password, but s same issue. Unable to progress beyond the login screen (asks for picture verification, I tick the blocks...verifies but stays on login screen. Any ideas?
#458 [13:07] * Laurie [webchat@bras-vprn-drumpq7722w-lp140-02-65-92-130-139.dsl.bell.ca] has joined #minecrafthelp
#459 [13:07] <Rocket1962> can someone tell me?
#460 [13:07] * Rocket1962 [webchat@2.238.21.187] has quit. (Quit: webchat.esper.net)
#461 [13:08] <Laurie> Need help with account recovery. That's my son's. He doesn't speak english so I have to fish for infos.
#462 [13:15] * F_PIOTREK [webchat@178.212.146.12] has quit. (Quit: webchat.esper.net)
#463 [13:47] * Berkeprohero [webchat@78.171.247.183.dynamic.ttnet.com.tr] has joined #minecrafthelp
#464 [13:48] <Berkeprohero> ben oyuna girince javanullpoint group hatsası veriyor niye
#465 [13:48] <Berkeprohero> bunu çözebilirmisiniz
#466 [13:48] <Berkeprohero> lütfen nasıl yapıcamı söyleyin tek oyunculu yaratamıyorum çok oyunculu giremiyorum
#467 [13:48] <Berkeprohero> minecraft oynuyamıyorum
#468 [13:48] <Berkeprohero> bunu nasıl yapıcam
#469 [13:48] <Berkeprohero> eyer çözülürse
#470 [13:48] <Berkeprohero> söylerim
#471 [13:49] <Berkeprohero> çözülmese çözülmedi diywcem
#472 [13:49] <Berkeprohero> pc mi avast la yeniden başlatcam bakalım çözülcekmi
#473 [13:49] <Berkeprohero> çözülmese size sorucam
#474 [14:01] * jyell [webchat@95.150.16.241] has joined #minecrafthelp
#475 [14:01] <jyell> hi
#476 [14:04] <jyell> im currently trying to buy java mc but i have created my account and when i go to log in says "OOPS An error prevented your request from being processed. Please try again." i tried logging in again but i didn't work. I tried multiple times on different accounts with the same problem. All i want is to be able to log in with my account so i can buy t
#477 [14:04] <jyell> he game but the website just wont let me. Any help?
#478 [14:12] * erika2157 [webchat@cable-181-133-251-132.une.net.co] has joined #minecrafthelp
#479 [14:12] * erika2157 [webchat@cable-181-133-251-132.une.net.co] has quit. (Client Quit)
#480 [14:19] * Ale [webchat@host194-227-dynamic.238-95-r.retail.telecomitalia.it] has joined #minecrafthelp
#481 [14:19] <Ale> hello?
#482 [14:20] * Ale [webchat@host194-227-dynamic.238-95-r.retail.telecomitalia.it] has quit. (Client Quit)
#483 [14:25] <jyell> hi im currently trying to buy java mc but i have created my account and when i go to log in says "OOPS An error prevented your request from being processed. Please try again." i tried logging in again but i didn't work. I tried multiple times on different accounts with the same problem. All i want is to be able to log in with my account so i can bu
#484 [14:25] <jyell> y the game but the website just wont let me. Any help?
#485 [14:28] * eabak [webchat@6dc696fa.rev.dansknet.dk] has joined #minecrafthelp
#486 [14:29] <eabak> I can't log into my minecraft account. When i change password and try to log in with it it says it's an invalid username or password.
#487 [14:30] * GiraffeDrummer [webchat@86-100-77-86-ip.balticum.lt] has joined #minecrafthelp
#488 [14:31] <GiraffeDrummer> hello
#489 [14:31] <GiraffeDrummer> i forgot my cousins name lucky number and ice cream flavor
#490 [14:33] * GiraffeDrummer [webchat@86-100-77-86-ip.balticum.lt] has quit. (Client Quit)
#491 [14:42] * _ [webchat@c-73-149-92-234.hsd1.ct.comcast.net] has joined #minecrafthelp
#492 [14:43] <_> Hi
#493 [14:43] <_> I currently cannot log into my account due to my email being deleted
#494 [14:45] * Hol3234 [webchat@161.39.148.190.static.intelnet.net.gt] has joined #minecrafthelp
#495 [14:46] <Hol3234> Hi, I was wondering if installing maps using ufo.transfer on Minecraft Xbox One goes against the rules or is allowed.
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#497 [14:47] * _ [webchat@c-73-149-92-234.hsd1.ct.comcast.net] has joined #minecrafthelp
#498 [14:47] <_> This chat is dead peace out
#499 [14:47] * _ [webchat@c-73-149-92-234.hsd1.ct.comcast.net] has quit. (Client Quit)
#500 [14:47] <Hol3234> Hi, I was wondering if installing maps using ufo.transfer on Minecraft Xbox One goes against the rules or is allowed.
#501 [14:52] <Hol3234> Hi, I was wondering if installing maps using ufo.transfer on Minecraft Xbox One goes against the rules or is allowed.
#502 [15:03] * Domantas_ [webchat@b01b92a7.bb.sky.com] has joined #minecrafthelp
#503 [15:05] <Domantas_> Hi I need help logging in and I forgot my email I know my username it’s XXITSREALDBXXx I only need my email I know my password when you find out my email text me it to this email donanbisme@gmail.com this email
#504 [15:06] <Domantas_> Text me on gmail
#505 [15:06] <nate> Domantas_: this is not an official support medium
#506 [15:06] <Domantas_> Hi who are you
#507 [15:06] <nate> nobody official will mail you from this (anyone that does you should treat suspiciously). Contact their email directly
#508 [15:06] <nate> I'm just another player, that's what this channel is full of, other players. Thus why it's called a community support channel :P
#509 [15:06] <Domantas_> Do you work at minecraft
#510 [15:07] <Domantas_> I need help I forgot my email can you help
#511 [15:07] <Domantas_> Ok
#512 [15:07] <Domantas_> Ok
#513 [15:08] * mat [webchat@162-225-202-43.lightspeed.frokca.sbcglobal.net] has joined #minecrafthelp
#514 [15:09] <mat> the email for my account was changed without my permission, but it wasnt recent
#515 [15:11] <mat> hello?
#516 [15:20] * alyssa [webchat@c-98-212-149-58.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
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#518 [15:38] * ShadowGumby [webchat@kgtnon0881w-lp130-06-184-148-116-202.dsl.bell.ca] has joined #minecrafthelp
#519 [15:39] <ShadowGumby> hello i have been having an issue with loading my game it goes to the loading screen but just stops and wont continue past that point its stuck at aroudn 80% of the way
#520 [15:43] * BucketTM [webchat@pool-108-14-2-23.nycmny.fios.verizon.net] has joined #minecrafthelp
#521 [15:43] <BucketTM> hey
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#524 [15:53] * mat [webchat@162-225-202-43.lightspeed.frokca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
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#526 [15:55] * xulzx [webchat@no-mans-land.m247.com] has quit. (Network ban)
#527 [15:57] * xulzx [webchat@d99-199-105-221.bchsia.telus.net] has joined #minecrafthelp
#528 [15:57] <xulzx> i cant login says invaild password an email
#529 [16:00] * miniskaar [webchat@wlan158-167.wlan.hiMolde.no] has joined #minecrafthelp
#530 [16:02] <miniskaar> hey, trying to migrate my old minecraft to the mojang thing, but it sais i have the wrong username/password, even though i dont, any fix/trix for this?
#531 [16:09] * Eric [webchat@d67-193-171-90.home3.cgocable.net] has joined #minecrafthelp
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#536 [16:55] * Matt4 [webchat@host86-159-181-218.range86-159.btcentralplus.com] has joined #minecrafthelp
#537 [16:57] <Matt4> Hi, I contacted mojang support and after over a month of waiting I got my first response, yesterday they closed the support ticket, I have received nothing but automated messages, my questions were ignored, images and various other additions were ignored. My account has been hacked and they honestly don't seem to care at all.
#538 [16:59] * samuel [webchat@modemcable132.112-179-173.mc.videotron.ca] has joined #minecrafthelp
#539 [16:59] <samuel> hello?
#540 [16:59] <Matt4> Hi
#541 [17:00] <samuel> i was wondering if i use my minecraft account on another pc will my servers stay in the server section or do i need to re enter ip
#542 [17:05] * Icy [webchat@ip68-229-189-11.om.om.cox.net] has joined #minecrafthelp
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#544 [17:10] <Icy> I had a minecraft premium account that i dont remember the login info for and after looking for ways to recover it i sent an email with my original transaction ID and info for a new mojang account to get it transferred to. I sent the email about a week ago now, and i just checked their "when will i hear back" page. It says they are currently replyi
#545 [17:10] <Icy> ng to cases received on july 22nd. Do they really take 3 months to respond? is there any way to make this process faster?
#546 [17:12] <Matt4> I'm not support but I got my email about a month and 14 days later, So unfortunately you might be in for a bit of a wait.
#547 [17:16] <Icy> thats too bad. thanks for the response though
#548 [17:18] <Matt4> No worries, hope you get a reply sooner
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#552 [17:45] * Wug [~Wug@wuggl.es] has joined #minecrafthelp
#553 [17:45] <Tylerkab> When I try to login to my Mojang account and press login, nothing happens.
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#556 [18:42] * cooldudefj [webchat@199.101.207.71] has joined #minecrafthelp
#557 [18:43] <cooldudefj> my minecraft crashes when i try to play 1.12.2 or any version besides 1.14.4
#558 [18:44] * SlimeDiamondYT_ [~SlimeDiam@122.56.76.165] has joined #minecrafthelp
#559 [18:44] <SlimeDiamondYT_> Hi, I've got a courupted Minecraft world for my server I'd like to restore. Is there any way I can do this?
#560 [18:47] * SlimeDiamondYT_ [~SlimeDiam@122.56.76.165] has quit. (Client Quit)
#561 [18:52] * leohvil89 [webchat@fixed-187-189-95-106.totalplay.net] has joined #minecrafthelp
#562 [18:52] <leohvil89> i can't pay my realm
#563 [18:52] <leohvil89> you now why?
#564 [19:14] * Icy [webchat@ip68-229-189-11.om.om.cox.net] has quit. (Quit: webchat.esper.net)
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#572 [19:47] <Alphahunter11> crash at startup of main menu fresh install "error unexpected crash" crash report does not work. version 1.14.4
#573 [19:51] <Alphahunter11> [0924/182309.278:WARNING:angle_platform_impl.cc(41)] rx::HLSLCompiler::compileToBinary(224):
#574 [19:51] <Alphahunter11> C:\fakepath(69,10-34): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
#575 [19:52] <Alphahunter11> C:\fakepath(91,10-34): warning X3571: pow(f, e) will not work for negative f, use abs(f) or conditionally handle negative values if you expect them
#576 [19:52] <Alphahunter11> this is from debug report.
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#578 [19:59] * Alexios [webchat@209.251.131.162] has joined #minecrafthelp
#579 [20:00] <Alexios> Hello! I am trying to login to Minecraft but I am unable to connect to the server. My laptop is not able to connect to internet in ANY WAY. I have tried logging into my Minecraft account on another PC but that did not work. Is it possible for me to log in without an internet connection? Can I bypass this by editing the game files in some way?
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#581 [20:26] * DukeDarkHart [webchat@default-rdns.vocus.co.nz] has joined #minecrafthelp
#582 [20:27] <DukeDarkHart> Hi guys. I bought java not realizing in order to play cross platform with my wife i needed to purchase windows 10 version. no point in having the game if we cant play together is there anything i can do?
#583 [20:37] * DukeDarkHart [webchat@default-rdns.vocus.co.nz] has quit. (Quit: webchat.esper.net)
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#585 [21:02] * liaminthelighs4 [webchat@host-72-175-191-185.stn-co.client.bresnan.net] has joined #minecrafthelp
#586 [21:03] <liaminthelighs4> i cant launch Minecraft Java Edition.
#587 [21:03] <liaminthelighs4> i always get this
#588 [21:05] <liaminthelighs4> the unable to launch and something about unable to save download
#589 [21:07] * liaminthelighs4 [webchat@host-72-175-191-185.stn-co.client.bresnan.net] has quit. (Client Quit)
#590 [21:09] * sandy [webchat@207-55-8-10-peak.org] has joined #minecrafthelp
#591 [21:09] <sandy> her
#592 [21:09] <sandy> idk how to get my account back since I don't have my prepaid card
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#594 [21:38] * ripesack [webchat@S01060026f217d2c9.wp.shawcable.net] has joined #minecrafthelp
#595 [21:41] <ripesack> my game keeps crashing due to "java.lang.OutOfMemoryError: Java heap space". ive tried allocating more ram to minecraft through the launcher, and it still doesnt work
#596 [21:43] * ripesack [webchat@S01060026f217d2c9.wp.shawcable.net] has quit. (Quit: webchat.esper.net)
#597 [21:50] * Izzy4 [webchat@160-3-119-43.cpe.cableone.net] has joined #minecrafthelp
#598 [21:51] <Izzy4> Hello I forgot my account questions! I cant hop on my old email cause i completely forgot everything please help!
#599 [21:51] <Izzy4> It's been years!
#600 [23:09] * jose [webchat@cpe-70-121-66-248.austin.res.rr.com] has joined #minecrafthelp
#601 [23:09] <jose> Hi uh I dont have acess to my email anymore
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#608 [23:46] * Big_Nick [webchat@144.96.35.118] has joined #minecrafthelp
#609 [23:46] <Big_Nick> hello
#610 [23:46] <Big_Nick> anybody here?
#611 [23:46] <Big_Nick> well this stinks
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