#1 [00:17] * v4kita [webchat@cpe-173-172-241-109.rgv.res.rr.com] has joined #minecrafthelp
#2 [00:17] <v4kita> hi
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#5 [00:52] * Nate2 [webchat@67-5-14-114.spok.qwest.net] has joined #minecrafthelp
#6 [00:53] <Nate2> Hello I am having trouble opening up the launcher it keeps saying it quits unexpectedly
#7 [01:11] * dance1113 [webchat@111-250-170-30.dynamic-ip.hinet.net] has joined #minecrafthelp
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#9 [01:12] * ConnorComedian [webchat@124-171-8-156.dyn.iinet.net.au] has joined #minecrafthelp
#10 [01:12] * Rwylin [webchat@bcde444f.skybroadband.com] has joined #minecrafthelp
#11 [01:14] <Rwylin> Hi, for some reason when I log into minecraft it is always saying the username or password is wrong, although I know it isn't and have checked. I have waited more than 24 hours to solve it and there's still nothing happening. I can't log in on the website as the captcha come up, and I do that but nothing happens. Clicking log in again does absolute
#12 [01:14] <Rwylin> ly nothing.
#13 [01:17] <ConnorComedian> i cant log into my minecraft acount, i have tried restaring my computer(windows 10), waiting reseting my pasword, changing email addres. i was logged in on my old computer when it died. i havent been able to get emails since i changed my minecraft acount pasword (on this computer)
#14 [01:18] <Rwylin> ConnorComedian same issue, launcher outright refuses me to log in, the website doesn't even attempt to log me in
#15 [01:19] <ConnorComedian> were you loged in on an old computer?
#16 [01:19] <Rwylin> Yep, still am, I used to use it but im trying to run my old desktop (Windows 10)
#17 [01:20] <Rwylin> Its more than capable of running the game
#18 [01:20] <ConnorComedian> thats strange. does yours say incorrect username and pasword
#19 [01:20] <Rwylin> Yep
#20 [01:21] <Rwylin> I think mojang's loggin servers have crashed or something lmao
#21 [01:21] <Rwylin> Try logging into the website
#22 [01:21] <ConnorComedian> no i dont think so i have tried waiting up to 2 days
#23 [01:22] <Rwylin> Yea I do the captcha and then nothing the website doesnt even attempt to log me in
#24 [01:22] <Rwylin> Aw I need to go in 5 minutes I idealy wanna get this done ASAP
#25 [01:23] <ConnorComedian> oh, i might be able to direct message you if i get an answer
#26 [01:24] <Rwylin> Ngl I dont think minecraft requires 4GB to play
#27 [01:24] <Rwylin> RAM
#28 [01:25] <ConnorComedian> idk it might
#29 [01:25] <ConnorComedian> on one of my worlds it kept freezing up
#30 [01:25] <Rwylin> This computer used to run a whole city on minecraft and its on 3GB
#31 [01:26] * Zzzhak [webchat@188.143.203.70] has joined #minecrafthelp
#32 [01:26] <Rwylin> I gotta get going... I'll have to come on later or wait for my dad to fix my laptop (Taken him 6-7 months now)
#33 [01:28] <ConnorComedian> oh, also i keep keting random texts from google that corispond with the pasword reset requests (my phone is linked to my email) but there are no instructons and its not from minecraft.
#34 [01:32] <Zzzhak> hello! I have a problem! I bought the game in early 2013. I used to play Minecraft on my laptop at home, but once when i bought a new notebook i ve found that i cant log in. Plus another problem i do not remember my login and password from minecraft.net account. I used my email, changed my password succesfully but still can not log in
#35 [01:32] * hrblcrcl [webchat@c-76-104-67-103.hsd1.va.comcast.net] has joined #minecrafthelp
#36 [01:33] <hrblcrcl> i cant get minecraft launcher to open. using ubuntu 18.04
#37 [01:33] <ConnorComedian> does it come up with an error?
#38 [01:34] <hrblcrcl> download using the .deb file it installs fine. click"show applications" minecraft-launcher icon is there. when i click it the "show applications" screen disappears but, nothing else happens
#39 [01:35] <ConnorComedian> try double clicking it?
#40 [01:35] <hrblcrcl> i dont see any errors
#41 [01:35] <hrblcrcl> hmm, ok ill try
#42 [01:37] <hrblcrcl> same thing
#43 [01:37] <hrblcrcl> nothing
#44 [01:40] <ConnorComedian> is there a way for you to see how much storage, ram, graphics and procesing power you need to run the game?
#45 [01:40] * Bradus_Partus [webchat@202-161-2-145.dyn.iinet.net.au] has joined #minecrafthelp
#46 [01:41] <Bradus_Partus> when I open minecraft, it always crashes and ends up not responding, is there anything I can do?
#47 [01:41] <hrblcrcl> I dont think thats the problem, Civ 6 and Cities Skylines work fine
#48 [01:41] <Bradus_Partus> what are they?
#49 [01:41] <hrblcrcl> should have plenty of power to run it, i just cant get it to open
#50 [01:42] <ConnorComedian> Bradus_Partus, how much RAM do you have
#51 [01:42] <Bradus_Partus> 8.00 GB
#52 [01:42] <hrblcrcl> 12 gb
#53 [01:42] <hrblcrcl> oh, nm
#54 [01:43] <ConnorComedian> how much ram is partitoned to minecraft?
#55 [01:44] <Bradus_Partus> how do I find out how much ram minecraft uses?
#56 [01:46] <ConnorComedian> what operating system are you using
#57 [01:47] <Bradus_Partus> if you mean the proccesor then I have an i5
#58 [01:48] <ConnorComedian> no the the computer eg: windows or mac
#59 [01:49] <Bradus_Partus> windows
#60 [01:51] <ConnorComedian> ok, i dont realy know how i think the best way to do it wold be to press Control + Alt + Delete and then click task manager
#61 [01:53] <Bradus_Partus> done
#62 [01:55] <ConnorComedian> just a second
#63 [01:57] <ConnorComedian> gtg
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#65 [01:59] * Bradus_Partus [webchat@202-161-2-145.dyn.iinet.net.au] has joined #minecrafthelp
#66 [01:59] <Bradus_Partus> When I open minecraft it loads for a bit but always stops at the end and says not responding
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#68 [02:05] * Lord_of_Life [~Lord@77.28.172.67] has quit. (Read error: -0x1: UNKNOWN ERROR CODE (0001))
#69 [02:14] * Lord_of_Life [~Lord@77.28.172.67] has joined #minecrafthelp
#70 [02:30] * Kirsten [webchat@c-73-187-35-4.hsd1.pa.comcast.net] has joined #minecrafthelp
#71 [02:31] <Kirsten> Hi, I recently was trying to re-log into a Minecraft account that I used as an alt and have seemed to forget the email for it altogether.. is there anything I can do?
#72 [02:34] * damo [webchat@110-174-186-139.tpgi.com.au] has joined #minecrafthelp
#73 [02:34] <damo> I was trying to load minecraft up but it comes up with a message instead saying that the laucher has failed and doesnt let me play. Ive tried deleating and restinstalling the launcher but the same message pops up.
#74 [02:34] <damo> can anyone help
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#76 [02:37] * Kirsten [webchat@c-73-187-35-4.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
#77 [03:02] * Sadonon [webchat@ip5b43f176.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#78 [03:02] <Sadonon> hiho
#79 [03:05] * Sadonon [webchat@ip5b43f176.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#80 [03:35] * mishagoesnightnight [webchat@cpe-101-164-203-215.hhui-cr-001.ken.nsw.bigpond.net.au] has joined #minecrafthelp
#81 [03:35] <mishagoesnightnight> hi
#82 [03:35] * mishagoesnightnight [webchat@cpe-101-164-203-215.hhui-cr-001.ken.nsw.bigpond.net.au] has quit. (Client Quit)
#83 [04:26] * Zzzhak [webchat@188.143.203.70] has quit. (Quit: webchat.esper.net)
#84 [04:34] * Eric [webchat@80-112-74-175.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#85 [04:34] <Eric> Hello
#86 [04:36] * Eric [webchat@80-112-74-175.cable.dynamic.v4.ziggo.nl] has quit. (Client Quit)
#87 [05:40] * Sam [webchat@cpc107269-cosh15-2-0-cust126.6-1.cable.virginm.net] has joined #minecrafthelp
#88 [05:41] <Sam> Hi can anyone tell me about minecraft java edition , my daughter has asked for it but I haven’t a clue about how to get it. Thanks Sam.
#89 [05:43] <Andrio> Sam, it's the original version of Minecraft that's available at https://minecraft.net/
#90 [05:43] <Andrio> Sam, it's not compatible with any non-Java Edition version of Minecraft for cross-play purposes
#91 [05:44] <Sam> Thank you Andrio .
#92 [05:45] * Sam [webchat@cpc107269-cosh15-2-0-cust126.6-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#93 [05:45] * Trajedi [webchat@78.190.235.45.static.ttnet.com.tr] has joined #minecrafthelp
#94 [05:45] <Trajedi> hi please help
#95 [05:46] * benne23 [webchat@89.140.161.11.static.user.ono.com] has joined #minecrafthelp
#96 [05:46] * benne23 [webchat@89.140.161.11.static.user.ono.com] has joined #minecrafthelp
#97 [05:46] * Trajedi [webchat@78.190.235.45.static.ttnet.com.tr] has left #minecrafthelp
#98 [05:46] * Trajedik [webchat@78.190.235.45.static.ttnet.com.tr] has joined #minecrafthelp
#99 [05:46] <Trajedik> hey please help
#100 [05:46] <benne23> i need help
#101 [05:47] <Trajedik> because
#102 [05:47] <Trajedik> forgot email
#103 [05:47] <benne23> when recover password for account, never send me email for recover
#104 [05:48] <Andrio> ??> Trajedik account/forgot-email
#105 [05:48] <Mightyena> Trajedik: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#106 [05:48] <Andrio> benne23, checked your spam folder?
#107 [05:49] <Trajedik> Mightyena ? forgot email ?
#108 [05:49] <Trajedik> but no forgot password ?
#109 [05:49] <benne23> yes and not received email, i dont understand
#110 [05:51] <benne23> i send 2 email to help2@mojang.com and never received answer
#111 [05:52] <benne23> i send email 2 moths ago
#112 [05:53] <Trajedik> heyyyy adminss
#113 [05:53] <Andrio> ??> benne23 account/send-email
#114 [05:53] <Mightyena> benne23: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#115 [05:53] <Mightyena> benne23: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#116 [05:54] <Andrio> Trajedik, sorry?
#117 [05:54] <Trajedik> forgot to email ?
#118 [05:54] <Trajedik> fortgot email
#119 [05:54] <Trajedik> email forgot.
#120 [05:56] <Andrio> Trajedik, if you can't reset your password, you will need to contact Mojang.
#121 [05:56] <Trajedik> ohhh mannnn :/
#122 [05:56] <Trajedik> do not you understand me?
#123 [05:57] <Trajedik> because email forgot password is not
#124 [05:57] <Trajedik> sorry wrong translate
#125 [05:57] <Trajedik> wait
#126 [05:57] <Trajedik> forgot email
#127 [05:57] <Trajedik> not password
#128 [06:00] <Andrio> ??> Trajedik account/forgot-email
#129 [06:00] <Mightyena> Trajedik: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#130 [06:01] <benne23> ok thxs
#131 [06:01] * benne23 [webchat@89.140.161.11.static.user.ono.com] has quit. (Quit: webchat.esper.net)
#132 [06:03] <Trajedik> ı find
#133 [06:03] <Trajedik> idiot admin.
#134 [06:06] * Kris2 [webchat@ti0062q160-3627.bb.online.no] has joined #minecrafthelp
#135 [06:07] <Kris2> Hey im having trouble logging on Vanilla minecraft 1.14.4, when i try to launch it, it just stays still and then it says minecraft wont answer? what can i do to fix this?
#136 [06:07] <Kris2> Hey im having trouble logging on Vanilla minecraft 1.14.4, when i try to launch it, it just stays still and then it says minecraft wont answer? what can i do to fix this?
#137 [06:22] * Kris2 [webchat@ti0062q160-3627.bb.online.no] has left #minecrafthelp
#138 [06:34] * Tungi [webchat@195.56.133.69] has joined #minecrafthelp
#139 [06:38] <Tungi> https://paste.gg/p/anonymous/14e90ed4b0814f799f6ddc11a2ec4b4e
#140 [06:47] <Andrio> Tungi, can he come here?
#141 [06:49] <Tungi> Well he is quite young and his english is not the best :(
#142 [07:08] <Andrio> ah
#143 [07:27] * Human [webchat@h77-53-41-93.cust.a3fiber.se] has joined #minecrafthelp
#144 [07:28] <Human> hello.
#145 [07:28] <Human> I've been trying to do my security questions and i've forgotten them. And when i send a mail i have to do them from my phone
#146 [07:31] * Human [webchat@h77-53-41-93.cust.a3fiber.se] has quit. (Client Quit)
#147 [07:38] * momo [webchat@n114-74-63-235.sbr2.nsw.optusnet.com.au] has joined #minecrafthelp
#148 [07:39] <momo> hello?
#149 [07:39] <momo> :(
#150 [07:41] <momo> Im trying to purchase minecraft, buy it wont allow me to purchase it and it keeps on saying 'error placing order'
#151 [07:46] * momo [webchat@n114-74-63-235.sbr2.nsw.optusnet.com.au] has quit. (Quit: webchat.esper.net)
#152 [07:56] * Joris_Duivenvoorde [webchat@ip-213-127-125-172.ip.prioritytelecom.net] has joined #minecrafthelp
#153 [07:57] <Joris_Duivenvoorde> Hello, I really want to play minecraft again but i have dont know and i dont have any access to my old e-mail adress from my account. I do know my password and username. I hope somebody can help me
#154 [08:04] * momo [webchat@n114-74-63-235.sbr2.nsw.optusnet.com.au] has joined #minecrafthelp
#155 [08:04] <momo> uh
#156 [08:04] * momo [webchat@n114-74-63-235.sbr2.nsw.optusnet.com.au] has quit. (Client Quit)
#157 [08:12] * glus1321 [webchat@apn-95-41-153-81.dynamic.gprs.plus.pl] has joined #minecrafthelp
#158 [08:13] <Joris_Duivenvoorde> Hello, I really want to play minecraft again but i have dont know and i dont have any access to my old e-mail adress from my account. I do know my password and username. I hope somebody can help me
#159 [08:14] <glus1321> hi .. my problem is that there is no password change message on my list
#160 [08:19] * fortnite [webchat@mar1052661.lnk.telstra.net] has joined #minecrafthelp
#161 [08:19] <fortnite> hi it won't let me into my account
#162 [08:20] * fortnite [webchat@mar1052661.lnk.telstra.net] has quit. (Client Quit)
#163 [08:20] * tom [webchat@mar1052661.lnk.telstra.net] has joined #minecrafthelp
#164 [08:21] <tom> hi, minecraft will not let me into my account
#165 [08:21] <tom> i have just purchased it, and i enter the email and password but it comes up with wrong email/passwaord
#166 [08:23] <tom> what do i do?
#167 [08:24] * Alicia [webchat@120.22.196.219] has joined #minecrafthelp
#168 [08:25] <Alicia> Hi, i have just downloaded minecraft java edition and it is lagging like crazy and i cant even play it, i have already adjusted settings and that did nothing. Any alternatives??
#169 [08:28] <tom> try to restart Alicia
#170 [08:30] <glus1321> hi .. my problem is that there is no password change message on my list
#171 [08:30] <glus1321> I urgently need help
#172 [08:31] <Alicia> sorry, how do i restart?
#173 [08:32] <tom> quit the game then open it
#174 [08:33] <Alicia> Yea i have done that many times
#175 [08:35] <glus1321> I'm having trouble recovering my password. no mojang messages come to my email. email is good. I checked because I set up a new account on the same email and couldn't create a new one
#176 [08:35] * Anthony [webchat@47.97.4.93.rev.sfr.net] has joined #minecrafthelp
#177 [08:36] <Anthony> Hello ! I have buy Minecraft in 2012, I want to play now but I don't remember my email address, I just remember my username : VIiPZz94100
#178 [08:36] <Anthony> Can you help me please
#179 [08:37] <tom> hi, minecraft will not let me into my account, i have just purchased it, and i enter the email and password but it comes up with wrong email/passwaord what do i do? please help its urgent
#180 [08:38] <tom> fuck this
#181 [08:38] <Absol> tom: Please keep it civil
#182 [08:38] <tom> sorry
#183 [08:39] <glus1321> I'm having trouble recovering my password. no mojang messages come to my email. email is good. I checked because I set up a new account on the same email and couldn't create a new one
#184 [08:39] * WeronisiaQ [webchat@host148o.o.i24.pl] has joined #minecrafthelp
#185 [08:39] <glus1321> I'm having trouble recovering my password. no mojang messages come to my email. email is good. I checked because I set up a new account on the same email and couldn't create a new one
#186 [08:39] <tom> hi, minecraft will not let me into my account, i have just purchased it, and i enter the email and password but it comes up with wrong email/passwaord what do i do? please help its urgent
#187 [08:39] <tom> hi, minecraft will not let me into my account, i have just purchased it, and i enter the email and password but it comes up with wrong email/passwaord what do i do? please help its urgent
#188 [08:39] <tom> hi, minecraft will not let me into my account, i have just purchased it, and i enter the email and password but it comes up with wrong email/passwaord what do i do? please help its urgent
#189 [08:39] <tom> hi, minecraft will not let me into my account, i have just purchased it, and i enter the email and password but it comes up with wrong email/passwaord what do i do? please help its urgent
#190 [08:39] * tom [webchat@mar1052661.lnk.telstra.net] has quit. (Network ban)
#191 [08:39] * WeronisiaQ [webchat@host148o.o.i24.pl] has quit. (Client Quit)
#192 [08:40] <glus1321> is it only me who thinks that mojang technical support sucks?
#193 [08:42] <Joris_Duivenvoorde> Hello, I really want to play minecraft again but i have dont know and i dont have any access to my old e-mail adress from my account. I do know my password and username. I hope somebody can help me
#194 [08:46] <Alicia> Hi, i have just downloaded minecraft java edition and it is lagging like crazy and i cant even play it, i have already adjusted settings and that did nothing. Any alternatives??
#195 [08:48] * Alicia [webchat@120.22.196.219] has quit. (Quit: webchat.esper.net)
#196 [08:49] <Joris_Duivenvoorde> Hello, I really want to play minecraft again but i have dont know and i dont have any access to my old e-mail adress from my account. I do know my password and username. I hope somebody can help me
#197 [08:56] <Joris_Duivenvoorde> Hello, I really want to play minecraft again but i have dont know and i dont have any access to my old e-mail adress from my account. I do know my password and username. I hope somebody can help me
#198 [08:56] <Joris_Duivenvoorde> Hello, I really want to play minecraft again but i have dont know and i dont have any access to my old e-mail adress from my account. I do know my password and username. I hope somebody can help me
#199 [08:56] <Joris_Duivenvoorde> Hello, I really want to play minecraft again but i have dont know and i dont have any access to my old e-mail adress from my account. I do know my password and username. I hope somebody can help me
#200 [08:57] <Joris_Duivenvoorde> Hello, I really want to play minecraft again but i have dont know and i dont have any access to my old e-mail adress from my account. I do know my password and username. I hope somebody can help me
#201 [08:57] * Absol kicked Joris_Duivenvoorde from #minecrafthelp (Reason: oris_Duivenvoorde :Stop spamming)
#202 [09:01] * ellervis [webchat@3e6be5e9.rev.stofanet.dk] has joined #minecrafthelp
#203 [09:01] <ellervis> i need help, i can't log in to my account because my old old email is hacked, what to do
#204 [09:01] * glus1321 [webchat@apn-95-41-153-81.dynamic.gprs.plus.pl] has quit. (Quit: webchat.esper.net)
#205 [09:02] <ellervis> i sent a email to mojang and they was not helping me with the problem... idk the code, i dont think is changed but i can't log in anymore
#206 [09:03] <ellervis> #minecrafthelp
#207 [09:04] <ellervis> #minecrafthelp i can't log in to my account anymore, it seems like somenthing is different, on my password, and my old old email is hacked for 2-3 years ago, what can i do?`i have tried to send mojang email they not helping me
#208 [09:13] * Tom [webchat@static.kpn.net] has joined #minecrafthelp
#209 [09:13] <Tom> Hello, Im trying to log in under my old Minecraft username: TheT0Mm_
#210 [09:14] <Tom> but I dont have acces to my old email i used, nor my old password since i played the game a long time a go
#211 [09:16] <Greymagic27> Tom, Hey. You'll need to email mojang about getting those details reset:
#212 [09:16] <Greymagic27> ??> Tom account/send-email
#213 [09:17] <Mightyena> Tom: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#214 [09:17] <Mightyena> Tom: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#215 [09:22] * Tom [webchat@static.kpn.net] has quit. (Quit: webchat.esper.net)
#216 [10:10] * JD8 [webchat@130.105.160.174] has joined #minecrafthelp
#217 [10:12] * octubr [webchat@static-185-54-85-188.ipcom.comunitel.net] has joined #minecrafthelp
#218 [10:12] <octubr> hola
#219 [10:12] <JD8> I have an issue: Failed to connect to server "Failed to log in: Invalid Session" Already restarted my launcher and game, and it still appears. Not sure if a resource pack I recently found and applied would be the cause.
#220 [10:13] * octubr [webchat@static-185-54-85-188.ipcom.comunitel.net] has quit. (Client Quit)
#221 [10:18] * JD8 [webchat@130.105.160.174] has quit. (Quit: webchat.esper.net)
#222 [10:27] * Russtopher [webchat@65.204.12.220] has joined #minecrafthelp
#223 [10:29] * Tungi [webchat@195.56.133.69] has quit. (Quit: webchat.esper.net)
#224 [10:30] <Russtopher> I purchased Minecraft in 2010 and am trying to reactivate my account many years later. I've contacted Mojang Support via their email support form, but that included required fields that weren't part of my original purchase, like a dedicated username. Have I done everything I am able at this point and need to wait through the infamous backlog, or is
#225 [10:30] <Russtopher> there another method for recovery from my situation that isn't immediately obvious on Minecraft's support page? Thanks in advance!
#226 [10:32] * Techni [webchat@94-226-64-6.access.telenet.be] has joined #minecrafthelp
#227 [10:32] * Max8 [webchat@catv-vdl-94-103-217-88.internet.lu] has joined #minecrafthelp
#228 [10:32] <Max8> Hello
#229 [10:32] <Techni> Hi
#230 [10:32] <Techni> So i just bought the game
#231 [10:32] <Techni> But my account doesn't work...
#232 [10:32] <Max8> oh you need help to ?
#233 [10:32] <Techni> Yes
#234 [10:32] <Max8> damn
#235 [10:33] <Techni> you also need help?
#236 [10:33] <Max8> yes
#237 [10:33] <Max8> forgot my email
#238 [10:33] <Techni> yikes
#239 [10:34] <Techni> i think this channel is dead tho :p
#240 [10:34] <Max8> a bit hahaha
#241 [10:35] * Max8 [webchat@catv-vdl-94-103-217-88.internet.lu] has quit. (Client Quit)
#242 [10:35] * Russtopher [webchat@65.204.12.220] has quit. (Quit: webchat.esper.net)
#243 [10:39] * DarkNoddy [~mordi@ti0020a400-3033.bb.online.no] has joined #minecrafthelp
#244 [10:41] * TCG_X [webchat@217-120-129-46.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#245 [10:43] <TCG_X> I tried to open realms, but now I need to verify parental supervision. I'm over 13 years old, so as per the MCRealms guidelines, I shouldn't need to have parental supervision. Nor do we have a credit card to pay the 10 cents, so I'm wondering how I could access realms now.
#246 [10:44] * Steam [webchat@cpe-70-94-34-96.kc.res.rr.com] has joined #minecrafthelp
#247 [10:44] <Steam> Hey, so I accidentally made a new realm instead of extending the subscription on my realm, can someone help me with that, or do I need to go elsewhere?
#248 [10:45] * TCG_X [webchat@217-120-129-46.cable.dynamic.v4.ziggo.nl] has quit. (Client Quit)
#249 [10:48] * Kenny [webchat@81-64-215-241.rev.numericable.fr] has joined #minecrafthelp
#250 [10:49] * Kenny is now known as Guest21108
#251 [10:50] <Guest21108> Hello! I bought Minecraft beta and I got a free code for Bedrock edition but the code didn't work
#252 [10:53] * Steam [webchat@cpe-70-94-34-96.kc.res.rr.com] has quit. (Quit: webchat.esper.net)
#253 [10:57] * WovenSoul [webchat@ppp141237088122.access.hol.gr] has joined #minecrafthelp
#254 [11:01] <WovenSoul> My pc crashed while I was playing on my singleplayer world and when I opened my game again, the whole world was missing. I tried to make a new one with the same seed and unfortunately, it did spawn me at the same location but all my 15+ days work was gone. I was wondering if there is any way I can somehow recover the world that I had. By the way, I
#255 [11:01] <WovenSoul> checked my appdata folders, and I have a folder for this world in "saves" but not in "backups". Additionally, trying to restore my saves folder to a previous version doesn't work.
#256 [11:03] * nick_R [webchat@cpc82787-midd19-2-0-cust149.11-1.cable.virginm.net] has joined #minecrafthelp
#257 [11:04] <nick_R> hello every time i load into a world its crashes after 5 seconds
#258 [11:06] * in_need [webchat@ppp-231-169.30-151.wind.it] has joined #minecrafthelp
#259 [11:07] * nick_R [webchat@cpc82787-midd19-2-0-cust149.11-1.cable.virginm.net] has quit. (Client Quit)
#260 [11:07] <in_need> good morning I have a problem with the download of the minecraft game, practically tells me impossible to save the download
#261 [11:20] <in_need> if there is a way to send you a screenshot you can tell me so I send it
#262 [11:29] * ApolloCreed971 [webchat@i19-les01-t2-31-35-225-127.sfr.lns.abo.bbox.fr] has joined #minecrafthelp
#263 [11:29] <in_need> help me pls
#264 [11:30] <ApolloCreed971> bonjour , j'ai besoin d'aide en urgence svp !!
#265 [11:31] <in_need> me too
#266 [11:31] <ApolloCreed971> you cannot connect you at your minecraft launcher
#267 [11:33] <in_need> yes, but when I download the game it tells me it is impossible to save the game
#268 [11:34] * Lil_roti [webchat@host81-154-252-175.range81-154.btcentralplus.com] has joined #minecrafthelp
#269 [11:34] <Lil_roti> Hello
#270 [11:34] <in_need> hi
#271 [11:34] <Lil_roti> i have a weird visual bug
#272 [11:35] <Lil_roti> my sheep and ender dragon heads have become cows..
#273 [11:35] <Lil_roti> like the texture
#274 [11:35] <Lil_roti> im on a default texture pack and i have no mods
#275 [11:35] <Lil_roti> any help?
#276 [11:35] <ApolloCreed971> ok but i do not think i'm useful because i do not know computer
#277 [11:36] <in_need> to me it tells me that it is impossible to save when I play it to download it
#278 [11:36] <Lil_roti> Any senior mod on?
#279 [11:37] <in_need> quiet to me and worse success
#280 [11:37] <in_need> nop
#281 [11:38] <ApolloCreed971> but you have a texture pack
#282 [11:39] <in_need> wow
#283 [11:39] <Lil_roti> i have not
#284 [11:40] <in_need> words
#285 [11:40] * Hi [webchat@host81-154-252-175.range81-154.btcentralplus.com] has joined #minecrafthelp
#286 [11:40] <Hi> Hello
#287 [11:40] <Hi> Anyone here?
#288 [11:41] <in_need> nobody
#289 [11:41] * hitesh [webchat@196.195.154.184] has joined #minecrafthelp
#290 [11:41] <in_need> no one who can help
#291 [11:41] <hitesh> anyone help please when i go to sleep on bed and wake there is night
#292 [11:41] <in_need> ???
#293 [11:41] <hitesh> there is only night no day
#294 [11:42] <Hi> are u in multiplayer
#295 [11:42] <ApolloCreed971> Someone could help me because I have a serious problem, I can absolutely not connect to the site of minecraft and I can not connect to the game itself and yet I buy it
#296 [11:42] <Hi> or have u reset the night cycle
#297 [11:42] <hitesh> no
#298 [11:42] <hitesh> i have only night
#299 [11:42] <Hi> appolo u might not habe internet
#300 [11:42] <hitesh> go to sleep night
#301 [11:42] <hitesh> wakew up night
#302 [11:42] <hitesh> only night
#303 [11:42] <hitesh> you can help
#304 [11:43] * Lord_of_Life_ [~Lord@46.217.14.124] has joined #minecrafthelp
#305 [11:43] <ApolloCreed971> if I have internet but it does not work !!
#306 [11:43] <in_need> good morning I have a problem with the download of the minecraft game, practically tells me impossible to save the download
#307 [11:43] * PLEASE_HELP [webchat@host81-154-252-175.range81-154.btcentralplus.com] has joined #minecrafthelp
#308 [11:43] <PLEASE_HELP> HELLO
#309 [11:44] <in_need> hi
#310 [11:44] <hitesh> helping or not
#311 [11:44] <PLEASE_HELP> hello
#312 [11:44] * ApolloCreed971 [webchat@i19-les01-t2-31-35-225-127.sfr.lns.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#313 [11:45] <PLEASE_HELP> no helo
#314 [11:45] <PLEASE_HELP> help
#315 [11:45] * PLEASE_HELP [webchat@host81-154-252-175.range81-154.btcentralplus.com] has quit. (Client Quit)
#316 [11:45] * Hi [webchat@host81-154-252-175.range81-154.btcentralplus.com] has quit. (Client Quit)
#317 [11:45] * Lord_of_Life [~Lord@77.28.172.67] has quit. (Ping timeout: 190 seconds)
#318 [11:46] * Nephilinho [webchat@138-36-120-255.static0.urupesnet.com.br] has joined #minecrafthelp
#319 [11:46] * Nephilinho [webchat@138-36-120-255.static0.urupesnet.com.br] has joined #minecrafthelp
#320 [11:48] * in_need [webchat@ppp-231-169.30-151.wind.it] has left #minecrafthelp
#321 [11:48] <Nephilinho> Hi, I recently reinstalled windows 7 ultimate x64 on my computer and minecraft is no longer starting, and before x86 version it started normally, all drivers are up to date and Java installed, I don't know what's going on, I have all dxdiag information, could someone help me?
#322 [11:50] * Nephilinho [webchat@138-36-120-255.static0.urupesnet.com.br] has quit. (Client Quit)
#323 [11:51] * Nephilinho [webchat@138-36-120-255.static0.urupesnet.com.br] has joined #minecrafthelp
#324 [11:51] <Nephilinho> Hi, someone can help me?
#325 [11:51] <Nephilinho> #minecrafthelp Hi, I recently reinstalled windows 7 ultimate x64 on my computer and minecraft is no longer starting, and before x86 version it started normally, all drivers are up to date and Java installed, I don't know what's going on, I have all dxdiag information, could someone help me?
#326 [11:55] * hi [webchat@194.53.184.230] has joined #minecrafthelp
#327 [11:55] * hitesh [webchat@196.195.154.184] has quit. (Quit: webchat.esper.net)
#328 [11:56] <hi> hi when i try to log on to my account it said that my username or password is incorecct
#329 [11:58] <hi> We have purchased a game and now cant play it as cant log on
#330 [12:05] * secrodocing [webchat@sky-78-17-129-96.bas512.cwt.btireland.net] has joined #minecrafthelp
#331 [12:05] <secrodocing> hello
#332 [12:06] <secrodocing> im having trouble getting into my account
#333 [12:06] <secrodocing> I cannot access my old email and I don't know what to do
#334 [12:06] * Frigg0 [webchat@amarseille-656-1-778-160.w90-8.abo.wanadoo.fr] has joined #minecrafthelp
#335 [12:07] * hi [webchat@194.53.184.230] has quit. (Quit: webchat.esper.net)
#336 [12:07] <Frigg0> Hi there, i tried to log on the site to download the game, been a while, but apparently someone had my account migrated and it wasn't me
#337 [12:08] <secrodocing> oh I just cant access the email I got a email tohelp me
#338 [12:08] <Frigg0> I think it might been stolen, i have all the information to claim the account, still got the mail from my purchase in 2012
#339 [12:08] <secrodocing> yea I don't remember what year my account was made so im not to sure what to do
#340 [12:11] * secrodocing [webchat@sky-78-17-129-96.bas512.cwt.btireland.net] has quit. (Quit: webchat.esper.net)
#341 [12:24] * xDamiano [webchat@blt211.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#342 [12:25] <xDamiano> i have a question about return
#343 [12:25] * higgo [webchat@cpc118872-dudl13-2-0-cust211.16-1.cable.virginm.net] has joined #minecrafthelp
#344 [12:25] <xDamiano> When I wrote. message to Mojang about minecraft
#345 [12:26] <xDamiano> how uch time I need to wait?
#346 [12:26] <higgo> #minecrafthelp my password does not work and I cannot access my old email so I cannot change it.
#347 [12:27] * Sportrakete10 [webchat@x4d087f48.dyn.telefonica.de] has joined #minecrafthelp
#348 [12:27] <xDamiano> hi
#349 [12:28] <xDamiano> can you answer me ?
#350 [12:28] <Sportrakete10> i dont think so lol
#351 [12:28] <Sportrakete10> what is your question
#352 [12:28] <xDamiano> because I want to return minecrfat
#353 [12:28] <Sportrakete10> okay
#354 [12:28] <xDamiano> I wrote an email
#355 [12:28] * jonas [webchat@31.167.217.248] has joined #minecrafthelp
#356 [12:28] <xDamiano> sth like month ago
#357 [12:28] <Sportrakete10> my mail got hacked and it stole my account
#358 [12:29] <xDamiano> and im still waiiting
#359 [12:29] <Sportrakete10> yea me too
#360 [12:29] <higgo> cant access my email meaning I cant change my password
#361 [12:29] * Sportrakete10 [webchat@x4d087f48.dyn.telefonica.de] has quit. (Client Quit)
#362 [12:29] <xDamiano> So im waiting but I don't know
#363 [12:29] <jonas> my friend changed my name
#364 [12:29] <jonas> i want it changed back
#365 [12:29] <xDamiano> yes
#366 [12:29] <jonas> please
#367 [12:30] <xDamiano> and?
#368 [12:30] <jonas> i just want to change my name nothing else pls
#369 [12:31] <xDamiano> and how much time you had to wait?
#370 [12:31] <jonas> i only knew 2 days ago
#371 [12:31] <jonas> and i dont want to wait three days if that is ok
#372 [12:31] <xDamiano> I don't know if I will get the answer
#373 [12:31] <xDamiano> a ok
#374 [12:32] <xDamiano> im waiting like month
#375 [12:32] * xDamiano [webchat@blt211.neoplus.adsl.tpnet.pl] has quit. (Quit: webchat.esper.net)
#376 [12:32] <jonas> why?
#377 [12:32] <jonas> why?
#378 [12:32] * jonas [webchat@31.167.217.248] has left #minecrafthelp
#379 [12:33] * xdamiano [webchat@blt211.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#380 [12:33] <xdamiano> hi
#381 [12:33] <xdamiano> i have. question
#382 [12:34] * higgo [webchat@cpc118872-dudl13-2-0-cust211.16-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#383 [12:35] * higgo [webchat@cpc118872-dudl13-2-0-cust211.16-1.cable.virginm.net] has joined #minecrafthelp
#384 [12:35] * xdamiano [webchat@blt211.neoplus.adsl.tpnet.pl] has quit. (Client Quit)
#385 [12:35] <higgo> #minecrafthelp email no longer in use meaning I cannot change my password please help
#386 [12:36] * DarkNoddy [~mordi@ti0020a400-3033.bb.online.no] has quit. (Ping timeout: 190 seconds)
#387 [12:41] * DarkNoddy [~mordi@ti0020a400-3033.bb.online.no] has joined #minecrafthelp
#388 [12:45] * JMJQU1CK [webchat@host81-157-58-203.range81-157.btcentralplus.com] has joined #minecrafthelp
#389 [12:46] <JMJQU1CK> just got a minecraft code and it is not working any way i can get some help ?
#390 [12:51] * JMJQU1CK [webchat@host81-157-58-203.range81-157.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#391 [13:00] * John [webchat@customer-URUA-212-64.megared.net.mx] has joined #minecrafthelp
#392 [13:01] <John> hi im john and i cant acces to my account
#393 [13:01] * John is now known as Guest42683
#394 [13:02] * WovenSoul [webchat@ppp141237088122.access.hol.gr] has quit. (Quit: webchat.esper.net)
#395 [13:02] <Guest42683> hello, i hvae some issues with my account and i cant acces
#396 [13:03] <Guest42683> it says that they will send a verification to my email but is not doing anything
#397 [13:03] * Guest42683 [webchat@customer-URUA-212-64.megared.net.mx] has quit. (Client Quit)
#398 [13:06] * dominiola [webchat@213-146-53-59.static.ip.netia.com.pl] has joined #minecrafthelp
#399 [13:06] <dominiola> Hey, I'm trying to log in in Windows 10 edition but it says "We tried to sign you in, but something went wrong"
#400 [13:06] <dominiola> Can you help me with this?
#401 [13:09] * Anti [webchat@cpe-120-149-170-174.wb03.wa.asp.telstra.net] has joined #minecrafthelp
#402 [13:11] <Anti> Yo so my minecraft launcher just keeps on saying unable to download whenever i try to play and also i cant delete the file that contains the thing thats bugging it
#403 [13:13] * Anti [webchat@cpe-120-149-170-174.wb03.wa.asp.telstra.net] has quit. (Client Quit)
#404 [13:18] * OkitoTakemura [webchat@5.62.20.35] has joined #minecrafthelp
#405 [13:19] <OkitoTakemura> Hi ! Sorry for my bad englis, I can't log on my account in since two days
#406 [13:21] * mace [webchat@24-222-247-201.eastlink.ca] has joined #minecrafthelp
#407 [13:22] <mace> When I try to play game it says "game crashed sorry for inconvenience" what could I be doing wrong. I am a parent trying to get my daughters game up on our MacBook Pro.
#408 [13:22] * mace [webchat@24-222-247-201.eastlink.ca] has quit. (Client Quit)
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#410 [13:38] * iohann [~ian@168.91.2.6] has joined #minecrafthelp
#411 [13:42] * iohann [~ian@168.91.2.6] has quit. (Ping timeout: 190 seconds)
#412 [13:42] * Flavio002002 [webchat@net-93-66-85-232.cust.vodafonedsl.it] has joined #minecrafthelp
#413 [13:43] <Flavio002002> Hi
#414 [13:43] <Flavio002002> Speak Italian ?
#415 [13:44] <Flavio002002> im playing on iPad and There’s no key to join in te ream
#416 [13:44] <Flavio002002> Ream,s
#417 [13:45] * iohann [~ian@168.91.2.6] has joined #minecrafthelp
#418 [13:45] <Flavio002002> Hi
#419 [13:45] * EveningsAreKeel [webchat@90.240.157.136] has joined #minecrafthelp
#420 [13:45] * Flavio002002 [webchat@net-93-66-85-232.cust.vodafonedsl.it] has quit. (Client Quit)
#421 [13:46] <EveningsAreKeel> Is 1.15 going to add the full honey/bee set???
#422 [13:47] * EveningsAreKeel [webchat@90.240.157.136] has quit. (Client Quit)
#423 [14:30] * ellervis [webchat@3e6be5e9.rev.stofanet.dk] has quit. (Quit: webchat.esper.net)
#424 [14:38] * chess [webchat@132.204.158.104.in-addr.arpa] has joined #minecrafthelp
#425 [14:39] <chess> I can't fine the email for my old account but know all other info for it. how can i find the email
#426 [14:46] * Hol3234 [webchat@100.39.148.190.static.intelnet.net.gt] has joined #minecrafthelp
#427 [14:46] <Hol3234> Hi, I jave a question
#428 [14:47] <Hol3234> Installing worlds that are not mine in Minecraft Xbox edition using store programs breaks the rules?
#429 [14:54] * chess [webchat@132.204.158.104.in-addr.arpa] has quit. (Quit: webchat.esper.net)
#430 [14:55] * Chewie [webchat@gc100.ips.PaulBunyan.net] has joined #minecrafthelp
#431 [14:57] <Chewie> I need help logging into my account! I dont have access to the email i have on this account can someone reset it for me?
#432 [14:58] * Jarhead [webchat@vlc-ext-gw.canyons.edu] has joined #minecrafthelp
#433 [14:59] <Jarhead> i had a question about my account, i have an old minecraft account and normally sign in with the username but with the new login it requries the email that i forgot, how can i recover this
#434 [15:00] <Hol3234> Installing worlds that are not mine in Minecraft Xbox edition using store programs breaks the rules?
#435 [15:00] * Jarhead [webchat@vlc-ext-gw.canyons.edu] has quit. (Client Quit)
#436 [15:13] * M4 [webchat@toroon0812w-lp140-03-67-70-151-76.dsl.bell.ca] has joined #minecrafthelp
#437 [15:13] <M4> hi
#438 [15:14] <M4> I forgot the email to my minecraft acc
#439 [15:14] <M4> and for migrating id need the transaction ID
#440 [15:14] <M4> but the help page says that accounts paid by credit/debit and created before Dec 2013 need the original email in order to get the transaction ID
#441 [15:15] <M4> anything i can do?
#442 [15:15] <mattym> M4, Contact Mojang without the Transaction-ID and see if they can offer another method for you.
#443 [15:16] <M4> kk I did that but the "when will I hear back" page says that they're replying to tickets from July...
#444 [15:16] <M4> so itll take about 2 months?
#445 [15:17] <mattym> M4, Yes about.
#446 [15:17] <M4> ok thank you
#447 [15:17] * M4 [webchat@toroon0812w-lp140-03-67-70-151-76.dsl.bell.ca] has quit. (Client Quit)
#448 [15:19] * devin [webchat@72.28.25.49] has joined #minecrafthelp
#449 [15:20] <devin> When I try to run modded Minecraft 1.11.2, it crashes on the Mojang screen and a pop up that says "Java (TM) Platform SE Binary has stopped working" appears. My drivers are up to date, I uninstalled and reinstalled both Java and Minecraft, I ran a malware scan, I've tried using the system's Java instead of Minecraft's bundled one, and I have no inc
#450 [15:20] <devin> ompatible software on my computer. This is my crash log: https://paste.ubuntu.com/p/D4rHXxwH2s/ Any help would be greatly appreciated. Thank you for your time :)
#451 [15:20] <mattym> devin, Does it happen on unmodded?
#452 [15:21] <devin> no
#453 [15:21] <mattym> devin, Then you will need to look into the mod/modding-platforms support resources.
#454 [15:22] <devin> Oh, okay then! Thank you! :)
#455 [15:22] * Petit_Carambar33 [webchat@77.111.247.208] has joined #minecrafthelp
#456 [15:22] <Petit_Carambar33> hi ?
#457 [15:23] * devin [webchat@72.28.25.49] has quit. (Client Quit)
#458 [15:23] * Name1 [webchat@136.55.33.95] has joined #minecrafthelp
#459 [15:23] <Name1> I want to delete my account
#460 [15:24] <mattym> Name1, Check the info here https://help.mojang.com/customer/portal/articles/1110103
#461 [15:24] <Name1> didnt help
#462 [15:24] <mattym> Name1, It tells you what you need to do.
#463 [15:24] <Name1> already checked
#464 [15:24] <Name1> I
#465 [15:24] * Chewie1 [webchat@gc100.ips.PaulBunyan.net] has joined #minecrafthelp
#466 [15:25] * Chewie1 [webchat@gc100.ips.PaulBunyan.net] has quit. (Client Quit)
#467 [15:25] <Name1> havent bought the game as of yet
#468 [15:25] <Name1> and I wish to delete the account
#469 [15:25] <Name1> it requires parental varification
#470 [15:26] <mattym> Name1, Yeah, it doesnt require you to have bought it to delete it. Though if you did not complete the parental permissions/verification, I believe the account basically does not exist anyway.
#471 [15:26] <Name1> uuhhh
#472 [15:27] <Name1> in order to complete the permissions
#473 [15:27] <Name1> you have to buy the game itself, no?
#474 [15:27] <mattym> Name1, No
#475 [15:27] <Name1> thats how it appears
#476 [15:27] <mattym> Name1, The parental controls/verification applies to the account itself.
#477 [15:28] <mattym> Name1, And as the page says, if you cannot do it via your account, contact their support.
#478 [15:28] <Name1> i know but at the end of the parental varification
#479 [15:28] <Name1> it request for you to buy the game\
#480 [15:28] <Name1> *requests
#481 [15:29] <mattym> Name1, Are you sure its asking you to buy the game, or is it asking you to pay the verification charge?
#482 [15:29] <Name1> the verification charge is 0.00 but the verification charge must be "paid" with the game
#483 [15:30] <mattym> Name1, What exactly is the issue? Complete the verification and buy the game. If you did not intend to buy the game, why did you make an account in the first place?
#484 [15:31] <Name1> I placed the account under the wrong email adress
#485 [15:31] <Chewie> Hello, I tried to log into my minecraft account and it keeps saying invalid password/email. I no longer have access to the email on that account and can't reset my password or switch it to my current email can someone help?
#486 [15:31] <Chewie> Hello, I tried to log into my minecraft account and it keeps saying invalid password/email. I no longer have access to the email on that account and can't reset my password or switch it to my current email can someone help?
#487 [15:32] * Name1 [webchat@136.55.33.95] has left #minecrafthelp
#488 [15:32] <mattym> Chewie, You will need to contact Mojang support.
#489 [15:32] <mattym> ??> Chewie account/send-email
#490 [15:32] <Mightyena> Chewie: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#491 [15:32] <Mightyena> Chewie: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#492 [15:33] <Chewie> Ugh was really hoping to play the game on my account soon but contacting mojang is a such a 'long' process
#493 [15:40] <mattym> Chewie, Have you tried regaining access to your lost email account instead?
#494 [15:43] <Chewie> No and i have a feeling that would be a nightmare
#495 [15:46] <mattym> Chewie, Well if you have the required info, it would probably be faster.
#496 [15:53] <Chewie> Yes I agree, the only piece im missing is the email and even got the TID
#497 [15:55] * Phoenix [webchat@pool-173-62-80-13.pghkny.fios.verizon.net] has joined #minecrafthelp
#498 [15:56] <Phoenix> Hello I cant load my minecraft launcher
#499 [15:56] <Phoenix> PLease help
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#503 [16:02] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has joined #minecrafthelp
#504 [16:36] <Chewie> Is there anyway you guys can help me change the mail for my account now? I dont have access to the one i used to make the account
#505 [16:38] * michael [webchat@nwmkon8533w-lp140-01-174-92-133-34.dsl.bell.ca] has joined #minecrafthelp
#506 [16:39] <michael> it won't let me log in
#507 [16:39] <michael> to my account
#508 [16:39] <michael> it wont let me log into my account even though all the credentials are right
#509 [16:40] * michael [webchat@nwmkon8533w-lp140-01-174-92-133-34.dsl.bell.ca] has quit. (Client Quit)
#510 [16:46] <Chewie> Is there anyway you guys can help me change the mail for my account now? I dont have access to the one i used to make the account
#511 [16:47] <mattym> Chewie, No
#512 [16:49] <Chewie> RIP the email i sent them will take ages to come through
#513 [17:26] * Izzy_ [webchat@160-3-119-43.cpe.cableone.net] has joined #minecrafthelp
#514 [17:26] <Izzy_> I need help logging in to my minecraft questions my email does not work anymore, so i cant log in to change the questions!
#515 [17:40] * slip309 [~bru@2601:c6:cc80:5ba0:b14a:4658:883:341c] has joined #minecrafthelp
#516 [17:54] * DarkNoddy [~mordi@ti0020a400-3033.bb.online.no] has quit. ()
#517 [17:57] * RoboticDragon [webchat@110-174-186-139.tpgi.com.au] has joined #minecrafthelp
#518 [18:04] <RoboticDragon> ive been trying to play MC but it comes with message saying Minecraft launcher has stopped working'
#519 [18:58] <Chewie> Is there a way I can chat with someone who can help me fix my situation now?
#520 [19:09] * Fidjo [webchat@70.64.12.109.rev.sfr.net] has joined #minecrafthelp
#521 [19:09] <Fidjo> hello
#522 [19:10] <Fidjo> someone can help me to give back my account ?
#523 [19:18] * Alicia [webchat@120.22.196.219] has joined #minecrafthelp
#524 [19:19] * eyebrowsoffire [webchat@204.246.162.44] has joined #minecrafthelp
#525 [19:19] <Alicia> Hi, i have just got minecraft and it is way to laggy to play, i have already adjusted settings and tried to restart the game but nothing works. Any alternatives? thanks.
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#530 [19:48] * Jeff [webchat@ip98-168-225-137.om.om.cox.net] has joined #minecrafthelp
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#534 [20:13] * montska [webchat@82-203-141-101.bb.dnainternet.fi] has joined #minecrafthelp
#535 [20:13] <montska> hello
#536 [20:14] <montska> I cant log in to my minecraft account im not sure what email and password is :(
#537 [20:16] * TheQuestionMark [webchat@84-113-110-191.cable.dynamic.surfer.at] has joined #minecrafthelp
#538 [20:18] <TheQuestionMark> Hi. I have deactivated my account about two weeks ago. Now I want to reactivate my account. I should write to support to do this. According to the website of Mojang, they are actualy responding today to support requests from July 23rd? Does it realy take two months to get a response? Is there a quicker way to restore my account?
#539 [20:37] * montska [webchat@82-203-141-101.bb.dnainternet.fi] has quit. (Quit: webchat.esper.net)
#540 [20:48] * billy [webchat@c-73-197-23-113.hsd1.nj.comcast.net] has joined #minecrafthelp
#541 [20:49] <billy> is there a way i can stop hostile mobs spawning in my spawn area
#542 [20:51] <billy> on my server
#543 [20:51] <billy> its vanilla 1.14
#544 [20:54] * TheQuestionMark [webchat@84-113-110-191.cable.dynamic.surfer.at] has quit. (Quit: webchat.esper.net)
#545 [21:03] * Ashen [webchat@68-170-35-72.mammothnetworks.com] has joined #minecrafthelp
#546 [21:04] <Ashen> Hi! The email registered with my older Minecraft account was terminated, and now I cannot log in because I don't remember the answers to my security questions, therefore not being able to reset them because of the inability to access said email address. Is there any way I could fix this?
#547 [21:06] * Ashen [webchat@68-170-35-72.mammothnetworks.com] has quit. (Client Quit)
#548 [21:07] * Xeryl [webchat@68-170-35-72.mammothnetworks.com] has joined #minecrafthelp
#549 [21:09] <Xeryl> hey! I cannot login to my minecraft account because I forgot the answers to my account login, and the email i registered the account on is inaccessible because it was terminated. Is there any way anyone can help?
#550 [21:10] <Chewie> I think my minecraft account was locked! I have all my info on the account and cant log in or anything!
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#552 [21:19] * Chewie [webchat@gc100.ips.PaulBunyan.net] has quit. (Quit: webchat.esper.net)
#553 [21:20] <plumby> Hello a friend of mine bought me a code for minecraft java through amazon and when I try to redeem it, I'm stuck on placing order
#554 [21:23] * Enderbluedog06 [webchat@c-24-10-201-30.hsd1.ut.comcast.net] has joined #minecrafthelp
#555 [21:23] <Enderbluedog06> hi
#556 [21:24] * Enderbluedog06 [webchat@c-24-10-201-30.hsd1.ut.comcast.net] has quit. (Client Quit)
#557 [21:33] <plumby> hi
#558 [21:37] * MayDay [webchat@forest03cpe.127.236.255.206.ark.cablelynx.com] has joined #minecrafthelp
#559 [21:37] * Ira [webchat@69.5.118.214] has joined #minecrafthelp
#560 [21:37] <plumby> hello
#561 [21:37] <Ira> hi
#562 [21:37] <plumby> a friend of mine bought me a code for minecraft java through amazon and when I try to redeem it, I'm stuck on placing order
#563 [21:38] <Ira> when minecraft starts to load it gives me an error saying java tm system cannot be reached
#564 [21:38] <MayDay> hey, my minecraft java loads, but when i go to create a world, it freezes
#565 [21:38] <MayDay> it freezes around a random percent
#566 [21:41] * MayDay [webchat@forest03cpe.127.236.255.206.ark.cablelynx.com] has quit. (Client Quit)
#567 [21:48] * FiddyMyTree [webchat@c-174-48-155-222.hsd1.fl.comcast.net] has joined #minecrafthelp
#568 [21:49] <FiddyMyTree> hello
#569 [21:49] <FiddyMyTree> i reset my password multiple times but cant get in
#570 [21:49] <FiddyMyTree> i have the email too
#571 [21:50] <FiddyMyTree> #minecrafthelp
#572 [21:52] * kelz95 [webchat@customer-189-216-128-244.cablevision.net.mx] has joined #minecrafthelp
#573 [21:52] <kelz95> i can´t connect with the market, also i can´t pay my realm
#574 [21:52] * MayDay [webchat@forest03cpe.127.236.255.206.ark.cablelynx.com] has joined #minecrafthelp
#575 [21:53] * FiddyMyTree [webchat@c-174-48-155-222.hsd1.fl.comcast.net] has quit. (Client Quit)
#576 [21:53] <MayDay> i cant load minecraft anymore. it just says its stopped responding after getting 3/4 through the red bar
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#578 [21:59] * rforpirate [webchat@96-41-129-194.dhcp.mdfd.or.charter.com] has joined #minecrafthelp
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#580 [22:01] * rforpirate [webchat@96-41-129-194.dhcp.mdfd.or.charter.com] has joined #minecrafthelp
#581 [22:01] <rforpirate> Hello
#582 [22:02] <rforpirate> can somebody help with my account didn't merge over but I have the record that it was bought years ago
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#587 [22:34] * Murkiest [webchat@n175-36-101-29.mrk2.qld.optusnet.com.au] has joined #minecrafthelp
#588 [22:39] <Murkiest> Every time I launch my Minecraft it says 'Couldn't load launcher core from C:\Program Files (x86)\MinecraftLauncher\game\launcher.dll: LoadErrorNotPresent'. When I press 'ok' it then says 'Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft.'
#589 [22:39] <Murkiest> I've already reinstalled MC several times, and nothing changes.
#590 [22:39] <Murkiest> My computer was recently wiped, so I'm wondering if that might be part of the problem? I literally just re-logged into my computer an hour ago.
#591 [22:40] <mattym> Murkiest, Do you know if by wiped, if it was a clean install of Windows, or a factory reset?
#592 [22:41] <Murkiest> One second
#593 [22:41] * Xeryl [webchat@68-170-35-72.mammothnetworks.com] has quit. (Quit: webchat.esper.net)
#594 [22:42] <Murkiest> It was a factory rest
#595 [22:42] <Murkiest> *reset
#596 [22:42] <mattym> ??> Murkiest tools/hjt
#597 [22:42] <Mightyena> Murkiest: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#598 [22:42] <Mightyena> Murkiest: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#599 [22:43] <Murkiest> Okay
#600 [22:44] <Murkiest> https://paste.ubuntu.com/p/H8ZJf562z6/
#601 [22:45] <mattym> ??> Murkiest av/mcafee/uninstall
#602 [22:45] <Mightyena> Murkiest: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#603 [22:45] <mattym> Murkiest, After you have done the steps listed there, the program will ask you to restart the PC.
#604 [22:45] <mattym> Murkiest, After doing so, test the game again, if you still get the error, try one more reinstall
#605 [22:47] <Murkiest> Mk, it's removing all the products. Thank you for all your help. You guys are wonderful
#606 [22:47] * Ira [webchat@69.5.118.214] has joined #minecrafthelp
#607 [22:49] <Ira> when i run minecraft i get an error saying Java (TM) Platform SE binary has stopped working
#608 [22:49] <Ira> does anyone know what I should do?
#609 [22:49] <mattym> Ira, When does that error show up?
#610 [22:50] * Pasta [webchat@modemcable211.134-161-184.mc.videotron.ca] has joined #minecrafthelp
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#612 [22:51] * Pastaintbad [webchat@modemcable211.134-161-184.mc.videotron.ca] has joined #minecrafthelp
#613 [22:52] <Pastaintbad> Hi I need help to change my email adress, because I can't access my old one that I used for my minecraft account and I can't access my mincraft account.
#614 [22:52] <mattym> ??> Pastaintbad account/send-email
#615 [22:52] <Mightyena> Pastaintbad: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new
#616 [22:52] <Mightyena> Pastaintbad: For wait times on replies refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#617 [22:53] <Pastaintbad> thanks
#618 [23:08] * CarlosZerain [webchat@host-181-114-70-17.supernet.com.bo] has joined #minecrafthelp
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#621 [23:21] <VoidDuck> My game keeps crashing and I would like to fix the problem especially since I paid for it. What do I do?
#622 [23:26] * notconnected [webchat@d162-156-165-145.bchsia.telus.net] has joined #minecrafthelp
#623 [23:28] <notconnected> hello so i'm trying to connect to minecraft servers, but each one pops up a message where it says Java.net.ConnectException: Connection timed out: no furthur information: I've tried reinstalling Minecraft and restarting my router
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