#1 [00:12] * Enid [webchat@68-79-194-97.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#2 [00:15] <Enid> Uhm, hello! I was wondering if i could get some help with logging in. I've been using the right credentials but it won't allow me to log in ever since i first installed it. A friend told me it was easier to receive help here.
#3 [00:16] <GreyVulpine> Are you able to log into the website at all?
#4 [00:16] <GreyVulpine> Or on any other device?
#5 [00:16] <Enid> only on the mojang site. the minecraft.net doesn't work unless i use explorer instead of chrome.
#6 [00:18] <GreyVulpine> Ever pirated minecraft before?
#7 [00:18] <Enid> no just have a copy of bedrock i bought from windows apps
#8 [00:19] <GreyVulpine> ??> Enid tools/hjt
#9 [00:19] <Mightyena> Enid: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#10 [00:19] <Mightyena> Enid: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#11 [00:22] <Enid> https://paste.ubuntu.com/p/cX9pb84j4X/
#12 [00:24] <GreyVulpine> So, what that report tells me is that a pirated or illegal third-party launcher for minecraft was ran on that computer. What that pirated launcher does, is direct logins for compromised accounts to a third-party server, which allows people to play minecraft without paying for it
#13 [00:24] <GreyVulpine> Would you like to fix that?
#14 [00:24] <Enid> yes please
#15 [00:24] <GreyVulpine> So, my first question is obviously, have you purchased minecraft?
#16 [00:25] <Enid> yes, from amazon.
#17 [00:25] <GreyVulpine> As a gift card?
#18 [00:26] <Enid> It says PC/Mac Digital Game code? I couldn't purchase from logging in so i found a link to amazon from the help page
#19 [00:26] <GreyVulpine> Yup
#20 [00:27] <GreyVulpine> Right then. Windows?
#21 [00:27] <Enid> yes
#22 [00:27] <GreyVulpine> 10?
#23 [00:27] <Enid> yes
#24 [00:27] <GreyVulpine> Head to your start menu, in the search bar, type in: notepad and do not press enter. Instead, right-click on the notepad search result and choose Run as Administrator. Let me know when you have notepad open.
#25 [00:28] <Enid> it's opened
#26 [00:28] <GreyVulpine> Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#27 [00:30] <Enid> im getting no search results.
#28 [00:30] <GreyVulpine> From where?
#29 [00:30] <Enid> open file search
#30 [00:31] <GreyVulpine> No, in notepad, go up to file, then open
#31 [00:31] <Enid> oh i'm sorry, it popped up.
#32 [00:31] <GreyVulpine> Look towards the bottom of the file. You'll see at least two lines that have "mojang" in them. Delete both those lines. Save the file. Change your password on the website. Then attempt to log into the official launcher.
#33 [00:34] <Enid> It was a success; thank you very much.
#34 [00:35] * GreyVulpine nods
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#37 [01:13] * shepard [webchat@cpe-67-49-51-137.dc.res.rr.com] has joined #minecrafthelp
#38 [01:15] <shepard> hello i am having issue logging into my account via security questions reset is there any way you can assist me
#39 [01:40] * WantedArr0w [webchat@adsl-dyn189.78-99-139.t-com.sk] has joined #minecrafthelp
#40 [01:41] <WantedArr0w> Hello, I bought Minecraft Java version and I can´t log in to game
#41 [02:20] * ari [webchat@152.93.18.245] has joined #minecrafthelp
#42 [02:21] <ari> hi, i`ve forgotten the email to my Minecraft user. I do however remember both username and password. is there a way to find back your email?
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#44 [02:30] * Liams_GC [webchat@mta-98-156-180-92.kc.rr.com] has joined #minecrafthelp
#45 [02:30] <Liams_GC> Hello?
#46 [02:31] * Liams_GC [webchat@mta-98-156-180-92.kc.rr.com] has quit. (Client Quit)
#47 [02:39] * Tyler5 [webchat@75-51-243-89.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#48 [02:39] <Tyler5> hello
#49 [02:39] <Tyler5> are you guys able to reset account emails?
#50 [02:40] <Tyler5> my acct was hacked
#51 [02:40] <GreyVulpine> Tyler5 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#52 [02:40] <Tyler5> i did just waiting :)
#53 [02:41] <GreyVulpine> https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#54 [02:41] <Tyler5> sent in my request 2 months ago
#55 [02:42] <Tyler5> it should be in by now
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#57 [03:07] * Katari [webchat@180.243.248.55] has joined #minecrafthelp
#58 [03:08] <Katari> hello?
#59 [03:08] <Katari> #minecrafthelp
#60 [03:12] * Ron [webchat@130.105.160.127] has joined #minecrafthelp
#61 [03:12] <Ron> hi
#62 [03:12] <Katari> hi
#63 [03:12] <Ron> I can't play on realms
#64 [03:12] <Katari> I cant install minecraft
#65 [03:12] <Ron> it says an existing connection was forcibly closed by the remote host
#66 [03:13] <Ron> every time I try to log in to the realms server it says that. It loads for a long time then after 5 seconds in the game that connection lost screen shows up
#67 [03:13] <Ron> what do I do?
#68 [03:13] <Katari> reconnect your wifi maybe
#69 [03:13] <Katari> or restart your pc
#70 [03:14] <Ron> It says
#71 [03:14] <Ron> Connection Lost
#72 [03:15] <Ron> Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host
#73 [03:15] <Ron> that's what it says
#74 [03:16] <Ron> HELPPP
#75 [03:57] * byFloriiian [webchat@193.176.87.198] has joined #minecrafthelp
#76 [03:59] <byFloriiian> I was banned on the server hypixel.net because I used a VPN, now they accepted it took it back. Now I have got an 30 days ban for changing my password and they say they are not able take the 30 days ban back, because they are not able. They say that the mojang support has to do it. I really want to play on the Server :(
#77 [04:02] <byFloriiian> Guys?
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#79 [04:06] * Forhinka [webchat@80-67-7-141-static.glesys.net] has joined #minecrafthelp
#80 [04:08] <Forhinka> Hi. I have touble logging in to minecraft on my new computer. it says "Invalid email or password". When i try to log in on my old computer with the same user, it works just fine.
#81 [04:24] * Naith [webchat@nz145l154.bb60246.ctm.net] has joined #minecrafthelp
#82 [04:24] <Naith> Hi
#83 [04:26] <Naith> I bought a MC account in 2011. Now I am trying to login, but username/email/password is wrong. I have tried to reset password with the email that I have my purchase receipt on. But I am not getting any email
#84 [04:26] <Naith> How do I get back in?
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#86 [04:44] * Forhinka [webchat@80-67-7-141-static.glesys.net] has joined #minecrafthelp
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#88 [04:57] * Bart9b [webchat@m83-176-34-206.cust.tele2.hr] has joined #minecrafthelp
#89 [05:03] <Bart9b> I just bought the game and I can't log on into my account. I tried everything (reset my password, etc.) Every time when I log on it just says - "Validating access token..." and it stays like that for hours. Mojang support is not responding fast and I just want my kid to play the game like I promised him. Thanks for the help in advance.
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#93 [05:13] * techhead2008 [webchat@142.102.220.203.dial.dynamic.acc03-tull-pth.comindico.com.au] has joined #minecrafthelp
#94 [05:13] <techhead2008> Hey
#95 [05:13] <techhead2008> So
#96 [05:13] <techhead2008> Minecraft is playing up
#97 [05:18] * Bart9b [webchat@m90-137-137-46.cust.tele2.hr] has joined #minecrafthelp
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#99 [05:22] * Arkowskyy [webchat@adna54.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#100 [05:22] <techhead2008> hey
#101 [05:22] <techhead2008> can you help me?
#102 [05:22] <techhead2008> please?
#103 [05:23] <Arkowskyy> I need help aswell.
#104 [05:47] * eabak [webchat@6dc696fa.rev.dansknet.dk] has joined #minecrafthelp
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#106 [06:04] * Pjavn [webchat@5634ef1b.rev.stofanet.dk] has joined #minecrafthelp
#107 [06:07] <Pjavn> Hi. So I've been playing on a realm for 1 day, and since the start, I've been getting the same error, and tried everything on Mojangs support site. Nothing works. So I found this place, and you guys probably already knows this error - "java.io.ioexception an existing connection was forcibly closed by the remote host". So maybe some of you knows som
#108 [06:07] <Pjavn> ething I can try. Thanks
#109 [06:12] * techhead2008 [webchat@142.102.220.203.dial.dynamic.acc03-tull-pth.comindico.com.au] has quit. (Quit: webchat.esper.net)
#110 [06:14] * Chloe [webchat@ool-4574d810.dyn.optonline.net] has joined #minecrafthelp
#111 [06:14] <Chloe> Hi, can i ask a question?
#112 [06:15] <Chloe> Is many people seeing this chat? cause I only want the one person who is gonna help me.
#113 [06:17] <Chloe> I have an account i'd like the recover
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#115 [06:21] * Tsalan [webchat@2-46-92-178.ip.ukrtel.net] has joined #minecrafthelp
#116 [06:25] <Tsalan> I can not start mincraft: Couldn't load launcher core from C:\Program Files (x86)\Minecraft Launcher\game\launcher.dll: LoadErrorNotPresent
#117 [06:38] * ralph [webchat@ti0578q161-5293.bb.online.no] has joined #minecrafthelp
#118 [06:42] <ralph> Hello, I deactivated my account and would like to have it activated again
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#120 [07:26] * Advento [webchat@alille-554-1-21-126.w83-192.abo.wanadoo.fr] has joined #minecrafthelp
#121 [07:27] <Advento> Hello, I can not launch my minecraft version from 1.14 to 1.14.4, the previous versions work
#122 [07:28] <Advento> can you help me please
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#126 [07:45] <Robin> Well i am trying to purchase your game, but for some reason after i verify my email, i come back to the login screen and can not login to the account.
#127 [07:45] <xKenyx> hey?
#128 [07:45] <Robin> sup man
#129 [07:46] * Robin [webchat@c83-251-105-161.bredband.comhem.se] has quit. (Client Quit)
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#131 [08:08] * jaydan [webchat@53.163.dsl.brs.iprimus.net.au] has joined #minecrafthelp
#132 [08:08] <jaydan> hey i was just wanting to see i purchased minecraft for mobile before 2018 and i didnt get a code
#133 [08:11] <jaydan> and i cant remember my mojang details
#134 [08:11] <jaydan> as i haven't [played mobile in a while
#135 [08:17] * hesiczek [webchat@host-37-190-247-126.dynamic.mm.pl] has joined #minecrafthelp
#136 [08:17] <hesiczek> hello
#137 [08:19] <jaydan> hi
#138 [08:20] <hesiczek> i cant login to my account. When i try to change password, i dont get massage in email. When i try to create new account with my email, it has worked. I dont know what i can to do. My email : krzysztof-hess@o2.pl Nick: Hesiczek
#139 [08:21] <jaydan> what
#140 [08:22] <hesiczek> I don't get a message*
#141 [08:22] <jaydan> oh im waiting for someone too
#142 [08:22] <jaydan> im having trouble myself
#143 [08:23] <hesiczek> xDDD you are not admin who can help me ?XDD
#144 [08:23] <hesiczek> oopss xD
#145 [08:23] <jaydan> haha no
#146 [08:24] <hesiczek> where i can get help? I send email to mojang, and i dont get anwser ;p
#147 [08:28] * jaydan [webchat@53.163.dsl.brs.iprimus.net.au] has quit. (Quit: webchat.esper.net)
#148 [08:34] * hiekkanekke [webchat@88-112-46-35.elisa-laajakaista.fi] has joined #minecrafthelp
#149 [08:34] <hiekkanekke> i have issua thet i cant acces to the store on minecraft
#150 [08:43] * Arkowskyy [webchat@adna54.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#151 [08:43] <Arkowskyy> Hello, can i get any help?
#152 [08:50] * Arkowskyy [webchat@adna54.neoplus.adsl.tpnet.pl] has quit. (Quit: webchat.esper.net)
#153 [08:52] * Alex4 [webchat@pool-72-66-9-232.washdc.fios.verizon.net] has joined #minecrafthelp
#154 [08:53] <Alex4> I'm trying to install Minecraft, but every time I do and click on the shortcut in the desktop something pops up saying "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.", so I went to Program Files(x86), but when I opened the Minecraft Launcher folder it was empty when there
#155 [08:53] <Alex4> 's suppose to be the game in the folder. I don't know what to do, I just got a new laptop so I don't know if there's something missing. Can you help me?
#156 [09:10] * TClausen [webchat@nz209l131.bb122100.ctm.net] has joined #minecrafthelp
#157 [09:11] * Woodyaryanmad [webchat@bba749971.alshamil.net.ae] has joined #minecrafthelp
#158 [09:11] <Woodyaryanmad> Hi I want the latest version of Minecraft becoz I am in 12 version so pls help!!!
#159 [09:13] * Woodyaryanmad [webchat@bba749971.alshamil.net.ae] has quit. (Client Quit)
#160 [09:13] <TClausen> What to do when your old minecraft account has already been assigned to a Mojang account? I am unable to receive email for resetting password
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#168 [09:35] * Brecht [webchat@076-105.wlan.rocvantwente.nl] has joined #minecrafthelp
#169 [09:36] <Brecht> i bought minecraft but i only can play demo
#170 [09:37] * Brecht [webchat@076-105.wlan.rocvantwente.nl] has quit. (Client Quit)
#171 [09:40] * Fidjo [webchat@70.64.12.109.rev.sfr.net] has joined #minecrafthelp
#172 [09:41] <Fidjo> Hello ! anyone for help me get back my account ?
#173 [10:17] * Jesse [webchat@ip545798b7.direct-adsl.nl] has joined #minecrafthelp
#174 [10:18] <Jesse> Hey, i have a lil problem, im unable to login to minecraft.net but i can still login to my launcher using my username and password. i have no idea if i already migrated or not, and i dunno what email is assigned to my minecraft account
#175 [10:38] * Fidjo [webchat@70.64.12.109.rev.sfr.net] has quit. (Quit: webchat.esper.net)
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#178 [10:55] * Polixon [webchat@ip-5-172-236-238.multi.internet.cyfrowypolsat.pl] has joined #minecrafthelp
#179 [10:55] <Polixon> hi
#180 [10:56] <Polixon> i have problem
#181 [10:57] <Polixon> I can't log in to the launcher, I waited 24h and nothing
#182 [11:03] * varrinder [webchat@ip26-141-173-82.adsl2.static.versatel.nl] has quit. (Quit: webchat.esper.net)
#183 [11:08] * esterh1 [webchat@81.18.237.144] has joined #minecrafthelp
#184 [11:08] <esterh1> hey
#185 [11:08] <esterh1> anyone online?
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#188 [11:27] * MainerKayla207 [webchat@cpe-24-59-74-110.twcny.res.rr.com] has joined #minecrafthelp
#189 [11:28] <MainerKayla207> Can I get a refund on my minecraft game?
#190 [11:30] * Uniplum [webchat@cpe-67-249-45-33.twcny.res.rr.com] has joined #minecrafthelp
#191 [11:31] <Uniplum> So I play on Nintendo Switch and since the 6th my game has not worked it just sits on a blank screen for about 3 minutes and then I get to the Mojang screen and it crashes saying there was an error opening my game
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#207 [11:48] * LauMoonlight [webchat@host-181-16-85-209.telered.com.ar] has joined #minecrafthelp
#208 [11:49] <sernaa__> java.lang.IllegalStateException: failed to create a child event loop
#209 [11:49] <LauMoonlight> Hi?
#210 [11:49] <sernaa__> anyone can help me with this please i dont know what to do
#211 [11:49] <sernaa__> hiii
#212 [11:49] <LauMoonlight> With what?
#213 [11:49] <sernaa__> java.lang.IllegalStateException: failed to create a child event loop
#214 [11:49] <sernaa__> this error
#215 [11:50] <LauMoonlight> I don't have idea about that
#216 [11:50] <LauMoonlight> but
#217 [11:50] <LauMoonlight> first of all
#218 [11:50] <LauMoonlight> can you speak spanish?
#219 [11:50] <sernaa__> estaba hablando ingles
#220 [11:50] <sernaa__> porque pensaba que todos eran ingleses aqui
#221 [11:50] <LauMoonlight> x2
#222 [11:50] <LauMoonlight> che
#223 [11:50] <LauMoonlight> a mi no me deja iniciar sesion
#224 [11:51] <LauMoonlight> que crees que sea?
#225 [11:51] <sernaa__> y sbs a quien puedo acudir porque escribi a mojang hace 2 dias y no me han contestado aun
#226 [11:51] <sernaa__> pues tendras mal algun dato al iniciar la sesion
#227 [11:52] <LauMoonlight> yo también, sigo esperando, es más, hoy le volví a escribir
#228 [11:52] * sernaa__ [webchat@cm-staticIP-85-152-176-229.telecable.es] has quit. (Quit: webchat.esper.net)
#229 [11:53] * Jesse [webchat@ip545798b7.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
#230 [11:56] <xKenyx> any one on
#231 [11:56] <xKenyx> ?
#232 [11:58] * xKenyx [webchat@cpc126878-lewi25-2-0-cust64.2-4.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#233 [12:15] * Zaaraaa [webchat@81-231-3-173-no274.tbcn.telia.com] has joined #minecrafthelp
#234 [12:16] <Zaaraaa> I cannot remember my password and I am not able to log into my email adress what should I do to change my password?
#235 [12:18] * max0 [webchat@213.55.220.98] has joined #minecrafthelp
#236 [12:18] <max0> hi i can't migrate my old account because i don't remenber my username
#237 [12:19] <max0> can you help me
#238 [12:19] * Jhonataww [webchat@189-81-97-148.user.veloxzone.com.br] has joined #minecrafthelp
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#240 [12:22] <Jhonataww> My friends cannot log into my server 1.14.4, they log in and get kicked and the error "internal exception: java.io.ioexception: an existing connection was forced or canceled by remote host"
#241 [12:22] <Jhonataww> Version 1.5.2 works normally the server only 1.14.4 this error happens to my friends!
#242 [12:23] * Zaaraaa [webchat@81-231-3-173-no274.tbcn.telia.com] has quit. (Quit: webchat.esper.net)
#243 [12:24] * Toby [webchat@5ec0dfb9.skybroadband.com] has joined #minecrafthelp
#244 [12:25] <Toby> I brought the game back in 2011ish and now it says I don't own the game. What is going on please? and can you help me?
#245 [12:26] * Yukai [webchat@p5B06C9DA.dip0.t-ipconnect.de] has joined #minecrafthelp
#246 [12:26] <Yukai> I dont know my email or my password
#247 [12:27] * Yukai [webchat@p5B06C9DA.dip0.t-ipconnect.de] has quit. (Client Quit)
#248 [12:28] * Toby [webchat@5ec0dfb9.skybroadband.com] has quit. (Client Quit)
#249 [12:30] * Freekidsmemes1 [webchat@31.215.42.143] has joined #minecrafthelp
#250 [12:31] <Freekidsmemes1> it says my password or email is invaild
#251 [12:31] <Freekidsmemes1> what do i do?
#252 [12:39] * SkyWard [webchat@13.63.203.77.rev.sfr.net] has joined #minecrafthelp
#253 [12:39] <SkyWard> hello
#254 [12:41] <SkyWard> i buy your game for java.can i have the windows 10 version? or i need to buy it?
#255 [12:41] <SkyWard> i already paid twice (xbox and java)
#256 [12:41] <SkyWard> if i need to pay can i get refund
#257 [12:42] * SkyWard [webchat@13.63.203.77.rev.sfr.net] has quit. (Client Quit)
#258 [12:45] * BNI [webchat@vie94-3-88-190-119-34.fbxo.proxad.net] has joined #minecrafthelp
#259 [12:46] <BNI> hello I need help, I just download minecraft again but it's the last version... I want to go back in 1.8.9 version... How can I do ?
#260 [13:03] * lighxt_ [webchat@109.red-83-49-243.dynamicip.rima-tde.net] has joined #minecrafthelp
#261 [13:03] <lighxt_> Hey, I need help
#262 [13:11] * ciapucia_ [webchat@h21450.man.generacja.pl] has joined #minecrafthelp
#263 [13:20] * Anjelique_med [webchat@c83-251-126-12.bredband.comhem.se] has joined #minecrafthelp
#264 [13:21] <Anjelique_med> Icant log in and it says its wrong email or password
#265 [13:27] * alex7 [webchat@pool-100-16-45-95.bltmmd.fios.verizon.net] has joined #minecrafthelp
#266 [13:28] <alex7> i downloaded and purchased minecraft on my mac book and followed all of the directions. then i opened up minecraft and all that comes up is a blank screen for minecraft launcher
#267 [13:28] * BNI [webchat@vie94-3-88-190-119-34.fbxo.proxad.net] has quit. (Quit: webchat.esper.net)
#268 [13:29] * lighxt_ [webchat@109.red-83-49-243.dynamicip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#269 [13:31] * esteban [webchat@c-73-237-192-160.hsd1.ga.comcast.net] has joined #minecrafthelp
#270 [13:32] * XGeN [webchat@205.211.145.147] has joined #minecrafthelp
#271 [13:33] <XGeN> I'm trying to recover my Minecraft legacy account from before Emails were used (Minecraft Alpha version) I'm wondering how I should try and recover it
#272 [13:35] <XGeN> I have a handful of possible passwprds but cant gp anywhere to try them
#273 [13:35] <esteban> Hello, I would like to know if it is possible to have minecraft java edition using my microsoft or xbox account ?( because I bought minecraft on the microsoft store but I don't like the edition: Windows 10 edition )
#274 [13:37] * ciapucia_ [webchat@h21450.man.generacja.pl] has quit. (Quit: webchat.esper.net)
#275 [13:40] * alex7 [webchat@pool-100-16-45-95.bltmmd.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#276 [13:57] * matt4 [webchat@D4709B4E.rev.sefiber.dk] has joined #minecrafthelp
#277 [13:57] <matt4> now*
#278 [13:58] <matt4> i tried changing my y coordinate with NBTExplorer with no hope
#279 [13:58] <matt4> also tried deleting player file but it creates itself everytime
#280 [13:59] <matt4> hello?
#281 [14:04] * VoidDuck [webchat@216.5.34.123] has quit. (Quit: webchat.esper.net)
#282 [14:07] * erika_varela [webchat@cable-181-133-251-132.une.net.co] has joined #minecrafthelp
#283 [14:07] <erika_varela> hola
#284 [14:10] <erika_varela> tengo una pregunta como hago para volver a tener mi cuenta? es porque ya no me deja ingresar y yo gaste dinero y necesito mi cuenta o un rembolso...
#285 [14:13] * matt4 [webchat@D4709B4E.rev.sefiber.dk] has quit. (Quit: webchat.esper.net)
#286 [14:15] * DaladosCZ [webchat@81.30.243.162] has joined #minecrafthelp
#287 [14:20] <DaladosCZ> Hello I'd like to ask you for some help. I have a few problems with my game and I don't know, what to do with it. I'll start from the begining. First when I open my launcher it wants me to insert my email and password every time I open it up even if I mark the "staly logged in" button. Note: I tried to reinstall the whole game and it's still the sa
#288 [14:20] <DaladosCZ> me. And the second issue is when I try to connect to any server it just says the line of connection failed, try restarting your launcher or client. I was talking about it with many admins and they all said, that I'm joining the server in Offline mode, which isn't true. I'd be happy to hear from you. Have a nice day, DaladosCZ.
#289 [14:37] * esteban [webchat@c-73-237-192-160.hsd1.ga.comcast.net] has quit. (Quit: webchat.esper.net)
#290 [14:37] * tacidus_killgore [webchat@80.30.167.193] has joined #minecrafthelp
#291 [14:38] <tacidus_killgore> hi. I got my Minecraft on my xbox and I would like to get if for my pc. do I have to pay for it again or can I log into my xbox account or something
#292 [15:03] * john [webchat@static-86-127-76-192.rdsnet.ro] has joined #minecrafthelp
#293 [15:04] * john is now known as Guest1210
#294 [15:04] * Jhonataww [webchat@189-81-97-148.user.veloxzone.com.br] has quit. (Quit: webchat.esper.net)
#295 [15:04] <Guest1210> entered my brothers account and it wouldnt let me log in , we have different accounts in almost everything,it says unable to connect to servers.
#296 [15:20] * dom [webchat@pool-72-94-5-98.phlapa.fios.verizon.net] has joined #minecrafthelp
#297 [15:21] <dom> My account was hacked and then name was changed and i would like it to be changed back
#298 [15:24] * TheQuestionMark [webchat@84-113-110-191.cable.dynamic.surfer.at] has joined #minecrafthelp
#299 [15:25] * TheQuestionMark [webchat@84-113-110-191.cable.dynamic.surfer.at] has quit. (Client Quit)
#300 [15:25] <dom> oh ok
#301 [15:29] * Sn1pr [webchat@24.246.250.176.res-cmts.mnh.ptd.net] has joined #minecrafthelp
#302 [15:30] * DaladosCZ [webchat@81.30.243.162] has quit. (Quit: webchat.esper.net)
#303 [15:30] <Sn1pr> So, I redeemed my free Windows 10 Minecraft code, but since then I have reset my computer several times, and I cannot redeem my Windows 10 MC code again.
#304 [15:31] <mattym> Sn1pr, Just log into the Microsoft Store account you redeemed it to.
#305 [15:31] <dom> wait what
#306 [15:31] <dom> is this a player support
#307 [15:31] <dom> or is their actual mojang employees here
#308 [15:31] <mattym> dom, As the links to it, and info on this page itself says. Its community support.
#309 [15:31] <Sn1pr> I already have, but it says to redeem, and I can't
#310 [15:32] <dom> is there a real support
#311 [15:32] <Sn1pr> Wait a minute...
#312 [15:32] <mattym> Sn1pr, You cannot redeem it again, thats not how things work. You need to figure out which Microsoft account you redeemed it to.
#313 [15:32] <Sn1pr> Okay. I think I got it.
#314 [15:32] <mattym> Sn1pr, When you are logged into the Store app with that account, you will be able to install it on the new PC.
#315 [15:33] <dom> mattym is there a real suuport
#316 [15:33] <mattym> dom, For what exactly?
#317 [15:33] <dom> like a live chat cause someone hacked me and changed my name and i cant chnage it back for another 30 days
#318 [15:34] <mattym> dom, Mojang does not have a live chat, and cannot fix that for you. You need to wait.
#319 [15:34] * Lightning_Wrath [webchat@dyn98-143-75-155.HSIA.mnsi.net] has joined #minecrafthelp
#320 [15:34] <dom> wow thats stupid
#321 [15:34] <dom> well cya thanks ig
#322 [15:34] <Lightning_Wrath> Hey, so my question is can zombie villagers spawn form a zombie spawner
#323 [15:35] <mattym> Lightning_Wrath, Check the wiki.
#324 [15:35] <Lightning_Wrath> ok
#325 [15:35] <Sn1pr> Yeah, I'm pretty sure
#326 [15:35] <Lightning_Wrath> What would i look up?
#327 [15:36] <Sn1pr> Zombie spawner
#328 [15:36] <mattym> Lightning_Wrath, Spawners in general would be the best starting point.
#329 [15:36] <Lightning_Wrath> ok Thanks
#330 [15:36] <Sn1pr> Yaaaaayyyyyy...
#331 [15:36] <Sn1pr> I got it!
#332 [15:37] * Jason [webchat@129.137.96.20] has joined #minecrafthelp
#333 [15:37] <Sn1pr> Bye!
#334 [15:37] * Sn1pr [webchat@24.246.250.176.res-cmts.mnh.ptd.net] has quit. (Quit: webchat.esper.net)
#335 [15:37] <Jason> I keep getting invalid session when trying to access a realm
#336 [15:38] * Lightning_Wrath [webchat@dyn98-143-75-155.HSIA.mnsi.net] has quit. (Client Quit)
#337 [15:38] <mattym> Jason, Did you change any of your account info recently?
#338 [15:38] <Jason> yes
#339 [15:38] <mattym> ??> Jason launcher/relog
#340 [15:38] <Mightyena> Jason: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
#341 [15:39] <Jason> did not work
#342 [15:40] <mattym> Jason, Are you sure you completely logged out?
#343 [15:40] <Jason> yes
#344 [15:40] <mattym> Jason, Restart the launcher itself and try one more time.
#345 [15:40] <Jason> it kicked me back out to the login screen on the launcher
#346 [15:41] * Lauv [webchat@b1b5ab1a.virtua.com.br] has joined #minecrafthelp
#347 [15:41] * Jason [webchat@129.137.96.20] has joined #minecrafthelp
#348 [15:41] <Jason> Realm invalid session
#349 [15:42] <mattym> Jason, Did you restart the launcher and try the login again? Then test?
#350 [15:42] <Jason> yes
#351 [15:42] <mattym> Jason, Ok, try the following.
#352 [15:42] <mattym> ??> Jason win/reinst
#353 [15:42] <Mightyena> Jason: You may need to reinstall the locally installed files that Minecraft puts into place.
#354 [15:42] <Mightyena> Jason: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#355 [15:43] * Lauv [webchat@b1b5ab1a.virtua.com.br] has quit. (Client Quit)
#356 [15:46] * Dylan [webchat@host-92-31-151-55.as13285.net] has joined #minecrafthelp
#357 [15:46] <Dylan> Hello?
#358 [15:47] <Jason> did not work
#359 [15:47] <Dylan> ?
#360 [15:48] <mattym> Jason, Are you able to connect to non-Realm servers? Or do you get the same or similar issue?
#361 [15:48] <Jason> idk i only play on realms
#362 [15:49] <Jason> should i leave the realm and get another invite?
#363 [15:53] <mattym> Jason, One moment, let me just make sure our test server is on.
#364 [15:53] <mattym> Jason, See if you are able to connect to the following server: mctest.ae97.net
#365 [15:57] <Jason> yes
#366 [15:57] <Jason> i can connect
#367 [15:57] <mattym> Jason, Ok, yeah see if the Realm owner can try a new invite.
#368 [15:58] <Jason> i just connected to the realm thanksfor helping
#369 [15:58] <Jason> idk what was wrong
#370 [16:02] <Dylan> hello?
#371 [16:03] * Jason [webchat@129.137.96.20] has quit. (Quit: webchat.esper.net)
#372 [16:04] <Dylan> hello?
#373 [16:07] <Dylan> hi
#374 [16:09] <Dylan> omg
#375 [16:17] <Dylan> OMG
#376 [16:17] <Dylan> i have recently purchased a minecraft account from eBay and i was only On the account for Less than 2 hours then i noticed the account had been Hacked And Everything had Changed The email,the password i can not login could you help me? I have photographic Proof Of the Seller giving me the Account details to log in.
#377 [16:17] <Lord_Ralex> You cannot buy accounts from eBay.
#378 [16:23] * SvenJJ [webchat@31.124.99.38] has joined #minecrafthelp
#379 [16:23] <SvenJJ> Can anyone help please? I'm having logon issues.
#380 [16:27] * Dylan [webchat@host-92-31-151-55.as13285.net] has joined #minecrafthelp
#381 [16:27] <Dylan> i have recently purchased a minecraft account from eBay and i was only On the account for Less than 2 hours then i noticed the account had been Hacked And Everything had Changed The email,the password i can not login could you help me? I have photographic Proof Of the Seller giving me the Account details to log in.
#382 [16:28] * MemesAtLarge [webchat@ool-4575f905.dyn.optonline.net] has joined #minecrafthelp
#383 [16:29] <MemesAtLarge> guys i need help
#384 [16:30] <Dylan> i need help also
#385 [16:30] <MemesAtLarge> my problem is that I have this whenever i try to download the game. 0x80092013. It keeps saying failed to download file
#386 [16:30] <Dylan> i have recently purchased a minecraft account from eBay and i was only On the account for Less than 2 hours then i noticed the account had been Hacked And Everything had Changed The email,the password i can not login could you help me? I have photographic Proof Of the Seller giving me the Account details to log in.
#387 [16:31] <MemesAtLarge> why on earth would you buy a minecraft account of ebay
#388 [16:31] <MemesAtLarge> thats my question
#389 [16:31] <Dylan> ?
#390 [16:31] <Dylan> Dunno
#391 [16:31] <Dylan> Really
#392 [16:33] * MemesAtLarge [webchat@ool-4575f905.dyn.optonline.net] has quit. (Client Quit)
#393 [16:34] <Dylan> hello?
#394 [16:34] * Bones1n [webchat@99-42-181-252.lightspeed.nsvltn.sbcglobal.net] has joined #minecrafthelp
#395 [16:34] <Dylan> Hello?
#396 [16:35] <Bones1n> I can't log into Minecraft I tried to merge my account but it says its already linked to an email but none of my emails work
#397 [16:35] <Dylan> i have recently purchased a minecraft account from eBay and i was only On the account for Less than 2 hours then i noticed the account had been Hacked And Everything had Changed The email,the password i can not login could you help me? I have photographic Proof Of the Seller giving me the Account details to log in.
#398 [16:36] * Bones1n [webchat@99-42-181-252.lightspeed.nsvltn.sbcglobal.net] has quit. (Client Quit)
#399 [16:36] <Dylan> hello?
#400 [16:36] <Dylan> Hello?
#401 [16:37] <Lord_Ralex> Dylan, you were told the answer. Buy it from minecraft.net
#402 [16:37] <Dylan> :(
#403 [16:38] <Dylan> i cant
#404 [16:38] <Lord_Ralex> Then don't play the game.
#405 [16:38] <Lord_Ralex> It is not free, and you can only buy accounts from minecraft.net
#406 [16:38] <Lord_Ralex> (for the Java Edition)
#407 [17:13] * Kuzuri [webchat@112.201.8.105.pldt.net] has joined #minecrafthelp
#408 [17:13] * DarkNoddy [~mordi@ti0020a400-3033.bb.online.no] has quit. ()
#409 [17:15] <Kuzuri> so I'm having a problem, Tlauncher was unable to launch Minecraft even when I already updated the java to latest version. The console said "Minecraft exited with error code: 1"
#410 [17:15] <mattym> Kuzuri, Use the official launcher.
#411 [17:15] * Abdulawho [webchat@dynamic-45-234-129-13.gigaconexoes.net.br] has joined #minecrafthelp
#412 [17:16] * jify [webchat@ip98-168-225-137.om.om.cox.net] has joined #minecrafthelp
#413 [17:17] <Abdulawho> quando entro no launcher do minecraft fala que os meus dados estão incorretos, eu n consigo acessar minha conta oq posso fazer?
#414 [17:17] <jify> Hello, I have a really old account, and trying to migrate to a mojang account, states I already have. and resetting my email passwords do not send an email to reset my original emails password (minecraft asks me to purchase)
#415 [17:17] * CamTea53 [webchat@pool-108-44-253-28.clppva.fios.verizon.net] has joined #minecrafthelp
#416 [17:19] * CamTea53 [webchat@pool-108-44-253-28.clppva.fios.verizon.net] has quit. (Client Quit)
#417 [17:19] <jify> I did file a ticket last week, but https://help.mojang.com/customer/portal/articles/359446 says they are currently working on tickets from "July 23th"
#418 [17:21] <mattym> jify, Only Mojang will be able to help with that type of issue. You will need to wait on their reply.
#419 [17:22] <jify> thank you for the reply, is there anyway to speed up the process? or see what email address a user is tied to?
#420 [17:22] * Abdulawho [webchat@dynamic-45-234-129-13.gigaconexoes.net.br] has quit. (Quit: webchat.esper.net)
#421 [17:23] <mattym> jify, No
#422 [17:24] * DarkNoddy [~mordi@ti0020a400-3033.bb.online.no] has joined #minecrafthelp
#423 [17:24] * DarkNoddy [~mordi@ti0020a400-3033.bb.online.no] has quit. (Client Quit)
#424 [17:24] <jify> mattym, so i'll have to wait ~2 months to get access to a purchased product?
#425 [17:26] <mattym> jify, Yes
#426 [17:27] <jify> mattym, I appreciate your honesty
#427 [17:40] * jacobswi [webchat@c-24-1-240-102.hsd1.in.comcast.net] has joined #minecrafthelp
#428 [17:41] <jacobswi> I can only play the demo mode. i just bought and downloaded Minecraft for windows 10 and i can't create a username.
#429 [17:57] * juzdepeche [webchat@modemcable152.157-19-135.mc.videotron.ca] has joined #minecrafthelp
#430 [17:58] <juzdepeche> Hey, I haven't played minecraft for 5 years and I do not remember my login email, what can I do?
#431 [18:17] * Ira [webchat@69.5.118.214] has joined #minecrafthelp
#432 [18:18] <Ira> What does the Java (TM) platform SE binary wont respond error code mean
#433 [18:18] * PerSer [webchat@176-141-40-175.abo.bbox.fr] has joined #minecrafthelp
#434 [18:19] * geonater7 [webchat@ip70-177-155-248.mc.at.cox.net] has joined #minecrafthelp
#435 [18:19] <geonater7> Hello?
#436 [18:19] <PerSer> hello
#437 [18:19] <geonater7> How are you today?
#438 [18:20] <PerSer> (sorry I do not speak English very well, I will try to apply myself)
#439 [18:20] <geonater7> Im just looking for some log in help
#440 [18:20] <geonater7> Thats fine any help would be great.
#441 [18:21] <PerSer> I downloaded the launcher minecraft, but when I play, the game crashes, but I have no crash report
#442 [18:21] * geonater7 [webchat@ip70-177-155-248.mc.at.cox.net] has quit. (Client Quit)
#443 [18:21] <Ira> What does the Java (TM) platform SE binary wont respond error code mean
#444 [18:23] <PerSer> when I clic to play in the launcher,
#445 [18:23] <PerSer> "ERROR
#446 [18:23] <PerSer> Game crashed"
#447 [18:23] <PerSer> but I don't have access to "view crash report"
#448 [18:24] <PerSer> my graphics cards and drivers are up to date
#449 [18:24] * willtheconqurer [webchat@47-72-114-167.dsl.dyn.ihug.co.nz] has joined #minecrafthelp
#450 [18:26] <willtheconqurer> I was unable to purchase minecraft java from mojang on my debit card so i had to purchase it from the windows store which is windows 10 but i cant use any modpacks without purchasing java edition
#451 [18:27] * willtheconqurer [webchat@47-72-114-167.dsl.dyn.ihug.co.nz] has quit. (Client Quit)
#452 [18:30] * IsaacNewtoon [webchat@static-168-0-52-54.interligadosnet.com.br] has joined #minecrafthelp
#453 [18:30] <IsaacNewtoon> Olá
#454 [18:30] <IsaacNewtoon> Hello
#455 [18:31] <IsaacNewtoon> Kealper]
#456 [18:31] <IsaacNewtoon> Kealper
#457 [18:32] <IsaacNewtoon> Hi, I'm having trouble logging in, says the password is invalid or the login, but I can login to mojang account
#458 [18:35] <IsaacNewtoon> Absol
#459 [18:35] <IsaacNewtoon> Hi, I'm having trouble logging in, says the password is invalid or the login, but I can login to mojang account
#460 [18:37] <IsaacNewtoon> Andrio
#461 [18:38] <IsaacNewtoon> Espercorn
#462 [18:38] <IsaacNewtoon> Kealper
#463 [18:38] <IsaacNewtoon> Morrolan
#464 [18:40] * IsaacNewtoon [webchat@static-168-0-52-54.interligadosnet.com.br] has joined #minecrafthelp
#465 [18:40] <IsaacNewtoon> GreyBot
#466 [18:40] <IsaacNewtoon> Help
#467 [18:41] <IsaacNewtoon> Hi, I'm having trouble logging in, says the password is invalid or the login, but I can login to mojang account
#468 [18:41] <IsaacNewtoon> Operators
#469 [18:42] * IsaacNewtoon [webchat@static-168-0-52-54.interligadosnet.com.br] has quit. (Client Quit)
#470 [18:42] * Crono [webchat@ip4d15b078.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#471 [18:42] * Skrelly [webchat@174-31-70-239.spkn.qwest.net] has joined #minecrafthelp
#472 [18:42] * Crono [webchat@ip4d15b078.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#473 [18:43] <Skrelly> i cant redeem my free copy of minecraft windows 10 edition even though ive never used the code before
#474 [18:48] * Skrelly [webchat@174-31-70-239.spkn.qwest.net] has quit. (Quit: webchat.esper.net)
#475 [18:53] * Charles [webchat@host-24-246-150-18.morrisbb.com] has joined #minecrafthelp
#476 [18:55] <Charles> Hi, whenever I click play it comes up with "ERROR: LAUNCHING GAME FAILED." Then a script that says: Unable to save download
#477 [18:56] <Charles> Name: warning3.ogg
#478 [18:56] <Charles> URL: https://resources.download.minecraft.net/58/58f044e833493dcc6d8963b56cae23c8e0d2eee3
#479 [18:56] <Charles> Error details: The process cannot access the file because it is being used by another process.
#480 [18:56] <Charles> Attempting to move successful download.
#481 [18:56] <Charles> Filename on disk: 7de8-769a-274f-8f85
#482 [18:56] <Charles> Path: C:\Users\Chase\AppData\Local\Temp\7de8-769a-274f-8f85
#483 [18:56] <Charles> Exists: File
#484 [19:01] * Mikele [webchat@174-23-1-113.slkc.qwest.net] has joined #minecrafthelp
#485 [19:02] <Mikele> Hey ive been trying to play minecraft either version 1.2.5 or 1.3.1 and everytime i start the game it crashes
#486 [19:07] <Mikele> Any help would be apreciated
#487 [19:12] * ProAssassin180 [webchat@dynamic-ip-181613080.cable.net.co] has joined #minecrafthelp
#488 [19:13] <ProAssassin180> Hello.
#489 [19:13] <ProAssassin180> I have a question.
#490 [19:13] <ProAssassin180> Is it possible to change an email once minecraft has been purchased?
#491 [19:19] * ProAssassin180 [webchat@dynamic-ip-181613080.cable.net.co] has quit. (Quit: webchat.esper.net)
#492 [19:23] * clarjon1 [~clarjon1@23-248-49-196.tpia.execulink.com] has joined #minecrafthelp
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#495 [19:36] * MightyDMB [webchat@35-210-223-66.gci.net] has joined #minecrafthelp
#496 [19:36] <MightyDMB> so i have a question about in game minecraft is this the place to ask it?
#497 [19:47] <Anna> this channel is more for help getting minecraft to work
#498 [19:47] <Anna> like crashes and such
#499 [19:57] * TheZomber69 [webchat@dsl-189-237-41-37-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#500 [19:58] <TheZomber69> hi my items in my world its dissapaered because y turn off my xbox and i back in the world and my items arent there
#501 [19:59] <TheZomber69> please i need help
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#503 [20:02] * isidora [webchat@host190.5.32.98.dynamic.pacificonet.cl] has joined #minecrafthelp
#504 [20:02] <isidora> hi
#505 [20:03] <isidora> i dont remember mi username
#506 [20:03] <MightyDMB> what about if im playing with high fps (200+) then after just a few minutes it slows down to 30-60fps and stays?
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#508 [20:04] * GeoKillman [webchat@ip24-251-5-143.ph.ph.cox.net] has joined #minecrafthelp
#509 [20:05] <GeoKillman> My account name is GeoKillman and I tried to reset my password it doesn't help
#510 [20:05] * isidora [webchat@host190.5.32.98.dynamic.pacificonet.cl] has joined #minecrafthelp
#511 [20:06] <isidora> i need help pls , i dont migrate , dont remember mi usernam :(
#512 [20:06] <GeoKillman> My username from Minecraft is geokillman I tried to reset my password it doesn't work
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#514 [20:08] * cocoispro [webchat@c-73-182-128-84.hsd1.ct.comcast.net] has joined #minecrafthelp
#515 [20:08] <cocoispro> http://resources.download.minecraft.net/17/174a5ba6c5dda23795710cefe2a2e5b722316484
#516 [20:08] <cocoispro> please help
#517 [20:09] <cocoispro> it says it is unable to save download
#518 [20:09] <cocoispro> and gives me that linl
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#521 [20:14] * fouffy [webchat@97-120-83-237.ptld.qwest.net] has joined #minecrafthelp
#522 [20:14] <fouffy> so I changed the email to my account since I lost access to my original email, and I forgot the email I changed it to. Is there a way to log in without it or do I need to contact mojang directly
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#524 [20:17] * Silven [webchat@cpe-121-211-9-225.bwui-cr-001.ken.nsw.bigpond.net.au] has joined #minecrafthelp
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#527 [20:30] * MRQuay [webchat@118-92-111-221.dsl.dyn.ihug.co.nz] has joined #minecrafthelp
#528 [20:31] <MRQuay> Hey can I have some help
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#530 [20:39] * Shiryu94 [webchat@CableLink-187-161-53-28.PCs.InterCable.net] has joined #minecrafthelp
#531 [20:40] <Shiryu94> Hi, I have a problem with my account, I request a new password but the email does not arrive, I have 2 weeks with that problem
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#535 [21:23] <dorsal> um so basically the email linked to my current mojang account is no longer available and i do not remember the security questions so i cant answer them
#536 [21:24] <dorsal> and i would like to change the email linked to my current account to my current email
#537 [21:54] * Endlesssummer01 [webchat@248.sub-174-221-140.myvzw.com] has joined #minecrafthelp
#538 [21:57] <Endlesssummer01> Hello most of the time I get disconnected from servers with the error message: "java.io.javaio.IOException: An existing connection was forcibly closed by the remote host" is this just a bad connection with servers?
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#542 [22:08] <Bullet> Hey anyone having an issue where Mincraft won't launch at all. I click play, and then it just gives me the message "Error. Game crashed. An unexpected error has occurred and the game crashed. We're sorry for the inconvenience."
#543 [22:33] * Bel [webchat@cpe-101-183-83-102.qb03.qld.asp.telstra.net] has joined #minecrafthelp
#544 [22:34] <Bel> Hi, Minecraft keeps freezing. When I go to log back in the curser will not pop up to login
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#550 [23:48] * old_account [webchat@d154-20-100-100.bchsia.telus.net] has joined #minecrafthelp
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#552 [23:54] <old_account> i bought minecraft when it first came out around 10+ years ago... i have a son now and id like him to try it, if you could help id appreciate it. my original email i used has long since been disabled from non use. the email i used to purchase was: reddogg6969@hotmail.com
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#554 [23:59] <old_account> i bought minecraft when it first came out around 10+ years ago... i have a son now and id like him to try it, if you could help id appreciate it. my original email i used has long since been disabled from non use. the email i used to purchase was: reddogg6969@hotmail.com