#MinecraftHelp > 2019-09-27
#1 [00:00] * SlimeDiamond [~SlimeDiam@frontier.tedster.net] has joined #minecrafthelp
#2 [00:00] <old_account> i had used my name to purchase if it helps. Adam Porsch
#3 [00:13] * Morrolan [morrolan@znc.morrolan.ch] has joined #minecrafthelp
#4 [00:15] <GreyVulpine> old_account - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#5 [00:16] * HitsukoLeBaleno [webchat@dynamic-37-142-232-117.hotnet.net.il] has joined #minecrafthelp
#6 [00:16] <HitsukoLeBaleno> hi.
#7 [00:16] <HitsukoLeBaleno> can i ask someone for help?
#8 [00:16] <GreyVulpine> You can try
#9 [00:16] <HitsukoLeBaleno> mmk
#10 [00:16] <HitsukoLeBaleno> how so?
#11 [00:17] <HitsukoLeBaleno> i did^
#12 [00:17] <GreyVulpine> Simply just state what issue you have. If there's somebody around that can help, you'll get a response
#13 [00:17] <HitsukoLeBaleno> ok.
#14 [00:17] <HitsukoLeBaleno> i'm having a problem with my minecraft and i can't see my skin and other skins too.
#15 [00:18] <HitsukoLeBaleno> everyone is steve
#16 [00:19] <GreyVulpine> Okay...
#17 [00:19] <GreyVulpine> Are you using some sort of third-party launcher? Or is this the official launcher from http://www.minecraft.net/download ?
#18 [00:20] <HitsukoLeBaleno> i can't actully enter minecraft.net website so i'm using tlauncher.
#19 [00:20] <GreyVulpine> Yeah, that's evidence of a pirated launcher that's been ran on that computer
#20 [00:21] <HitsukoLeBaleno> oof
#21 [00:22] <HitsukoLeBaleno> mmk
#22 [00:22] <HitsukoLeBaleno> so how do i fix my minecraft.net?
#23 [00:22] <HitsukoLeBaleno> i'll show you the issue
#24 [00:22] <HitsukoLeBaleno> it's says something about an ip
#25 [00:22] <GreyVulpine> Indeed
#26 [00:23] <GreyVulpine> Have you actually purchased minecraft?
#27 [00:23] <HitsukoLeBaleno> i have it
#28 [00:23] <HitsukoLeBaleno> did 2 years ago
#29 [00:23] <HitsukoLeBaleno> and started playing again
#30 [00:23] <GreyVulpine> Mhmm
#31 [00:24] <HitsukoLeBaleno> it's says something in my language so it's kinda hard to translate...
#32 [00:24] <HitsukoLeBaleno> it says :
#33 [00:24] <HitsukoLeBaleno> Unable to access this site The www.minecraft.net server IP address could not be found.
#34 [00:24] <HitsukoLeBaleno> Try running Windows Network Diagnostics.
#35 [00:24] <GreyVulpine> So, pirated launchers modify your system to point authentication to third-party servers to let people play minecraft with compromised/"free"/"alt" accounts, so they don't have to pay for minecraft
#36 [00:24] <GreyVulpine> This is why you can't see skins correctly, as they're not pointing to the correct server. This is also why you can't log into minecraft right
#37 [00:24] <HitsukoLeBaleno> i know that.
#38 [00:25] <HitsukoLeBaleno> oh ok
#39 [00:25] <GreyVulpine> So. Let's fix that
#40 [00:25] <GreyVulpine> Windows?\
#41 [00:25] <HitsukoLeBaleno> yep
#42 [00:25] <HitsukoLeBaleno> but what exactly?
#43 [00:25] <GreyVulpine> 10?
#44 [00:25] <HitsukoLeBaleno> mincraft.net? or the skin problem
#45 [00:25] <GreyVulpine> Both
#46 [00:25] <HitsukoLeBaleno> yea win 10
#47 [00:25] <HitsukoLeBaleno> mmk
#48 [00:25] <GreyVulpine> Head to your start menu, in the search bar, type in: notepad and do not press enter. Instead, right-click on the notepad search result and choose Run as Administrator. Let me know when you have notepad open.
#49 [00:26] <GreyVulpine> be right back
#50 [00:26] <HitsukoLeBaleno> ok
#51 [00:26] <HitsukoLeBaleno> done.
#52 [00:26] <GreyVulpine> Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#53 [00:26] <HitsukoLeBaleno> omg
#54 [00:26] <HitsukoLeBaleno> hosts again
#55 [00:26] <HitsukoLeBaleno> that's what the problem is...
#56 [00:27] <HitsukoLeBaleno> there's nothing written in hosts..
#57 [00:28] <HitsukoLeBaleno> ok i'm there.
#58 [00:29] <GreyVulpine> There's nothing in hosts?
#59 [00:29] <HitsukoLeBaleno> empty
#60 [00:29] <HitsukoLeBaleno> i already checked that today
#61 [00:29] <GreyVulpine> Huh..
#62 [00:29] <HitsukoLeBaleno> it's running as administrator
#63 [00:30] <HitsukoLeBaleno> you can copy yours..
#64 [00:30] <HitsukoLeBaleno> i can paste it if it works.
#65 [00:30] <GreyVulpine> Hmm, it's not what I thought then. Hmm
#66 [00:31] <HitsukoLeBaleno> take you time dude. thanks for helping anyway.
#67 [00:31] <GreyVulpine> ??> HitsukoLeBaleno tools/hjt
#68 [00:31] <Mightyena> HitsukoLeBaleno: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#69 [00:31] <Mightyena> HitsukoLeBaleno: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#70 [00:32] <HitsukoLeBaleno> ok.
#71 [00:33] <HitsukoLeBaleno> done.
#72 [00:33] * abushloock [webchat@46-117-57-12.bb.netvision.net.il] has joined #minecrafthelp
#73 [00:34] <GreyVulpine> Link please
#74 [00:34] <abushloock> #minecrafthelp
#75 [00:34] <HitsukoLeBaleno> https://paste.ubuntu.com/p/vkYsvqpDQy/
#76 [00:34] <abushloock> download this?
#77 [00:35] <GreyVulpine> That's not for you abushloock
#78 [00:35] * DeathCobra221 [webchat@72.52.87.97] has joined #minecrafthelp
#79 [00:36] <abushloock> i can't login minecraft but can login mojang
#80 [00:36] <GreyVulpine> ??> abushloock tools/hjt
#81 [00:36] <Mightyena> abushloock: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#82 [00:36] <Mightyena> abushloock: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#83 [00:36] <DeathCobra221> i want to logout of Minecraft on a device that isn't mine
#84 [00:37] <GreyVulpine> HitsukoLeBaleno - What's mail.ru? You running some sort of russian mail server?
#85 [00:37] <HitsukoLeBaleno> me?
#86 [00:37] <HitsukoLeBaleno> no
#87 [00:37] <GreyVulpine> Hmm
#88 [00:37] <DeathCobra221> i want to logout of Minecraft on a device that isn't mine ?
#89 [00:37] <HitsukoLeBaleno> but my youtube is russian for some reason...
#90 [00:37] <Andrio> DeathCobra221, change your password
#91 [00:38] <GreyVulpine> HitsukoLeBaleno - Yeah.. I'm seeing some.. interesting entries here
#92 [00:38] <HitsukoLeBaleno> oof
#93 [00:38] <HitsukoLeBaleno> what kind xD
#94 [00:38] <DeathCobra221> ok, so the account on the other device will have to login again on the launcher and wont be able to
#95 [00:39] <DeathCobra221> because the don't know the password
#96 [00:39] <Andrio> DeathCobra221, logging in and out on the launcher or website might work also, but that will
#97 [00:39] <DeathCobra221> ok thanks
#98 [00:39] <GreyVulpine> Let's see: "O23 - Service: Abel - oxid.it - C:\PROGRA~2\Cain\Abel64.exe"
#99 [00:39] <HitsukoLeBaleno> .. me?
#100 [00:39] <GreyVulpine> Indeed
#101 [00:39] <GreyVulpine> https://en.wikipedia.org/wiki/Cain_and_Abel_(software)
#102 [00:39] <HitsukoLeBaleno> should i click that?
#103 [00:40] <GreyVulpine> Nope, that's an entry from your report
#104 [00:40] <HitsukoLeBaleno> why would i download cain and abel?
#105 [00:40] <GreyVulpine> You already have it on your computer, is what I'm saying
#106 [00:40] <HitsukoLeBaleno> isn't that a hacking software?
#107 [00:40] <HitsukoLeBaleno> i had it long ago
#108 [00:40] <GreyVulpine> So, you have a russian mail server on your computer, cain and abel, which is a windows password recovery tool..
#109 [00:41] <abushloock> @Mightyena when i put the text choose plain text?
#110 [00:41] <GreyVulpine> abushloock - Yes
#111 [00:41] <HitsukoLeBaleno> ..
#112 [00:41] <GreyVulpine> HitsukoLeBaleno - Even if you had it long ago, it's still running on your computer
#113 [00:41] <HitsukoLeBaleno> ...
#114 [00:41] <HitsukoLeBaleno> ok
#115 [00:41] <HitsukoLeBaleno> can i force stop it somehow?
#116 [00:41] <abushloock> https://paste.ubuntu.com/p/gGssVCFnSy/
#117 [00:42] <HitsukoLeBaleno> i think one of them keeps liking random videos on youtube...
#118 [00:43] <HitsukoLeBaleno> it started to happen recently.
#119 [00:43] <GreyVulpine> ??> HitsukoLeBaleno av/advcleaner
#120 [00:43] <GreyVulpine> Hmm
#121 [00:43] <HitsukoLeBaleno> it's a cleaner.
#122 [00:44] <HitsukoLeBaleno> i think its ccleaner
#123 [00:44] <GreyVulpine> ??> HitsukoLeBaleno tools/advcleaner
#124 [00:44] <GreyVulpine> oh, right, would help if I spelled it correctly
#125 [00:44] <HitsukoLeBaleno> idk what r these ):
#126 [00:44] <GreyVulpine> ??> HitsukoLeBaleno av/adwcleaner
#127 [00:44] <Mightyena> HitsukoLeBaleno: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#128 [00:44] <Mightyena> HitsukoLeBaleno: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#129 [00:44] * VADemon_ [~VADemon@141.41.197.208] has joined #minecrafthelp
#130 [00:44] <HitsukoLeBaleno> oook.
#131 [00:45] <abushloock> its for me <@Mightyena> ?
#132 [00:45] <HitsukoLeBaleno> well..
#133 [00:45] <GreyVulpine> abushloock - Nope
#134 [00:45] * VADemon [~VADemon@2a01:4f8:212:2f1d:88::41] has quit. (Read error: Connection reset by peer)
#135 [00:45] <HitsukoLeBaleno> the computer is blocking me from this download.
#136 [00:45] <abushloock> oh
#137 [00:45] <HitsukoLeBaleno> again.
#138 [00:45] <GreyVulpine> HitsukoLeBaleno - Oh, nice
#139 [00:45] <HitsukoLeBaleno> i rekt my pc.
#140 [00:45] <HitsukoLeBaleno> any other downloads?
#141 [00:46] * VADemon_ [~VADemon@141.41.197.208] has quit. (Client Quit)
#142 [00:46] <GreyVulpine> I'd seriously consider taking your computer to a professional. Get a virus scan on it
#143 [00:46] <abushloock> @Mightyena see something in the link?
#144 [00:46] <GreyVulpine> abushloock - Pirated minecraft before?
#145 [00:46] <abushloock> mcleaks
#146 [00:47] <HitsukoLeBaleno> Unable to access this site The www.minecraft.net server IP address could not be found.
#147 [00:47] <HitsukoLeBaleno> Try running Windows Network Diagnostics.
#148 [00:47] <GreyVulpine> abushloock - Yup, that'll do it
#149 [00:47] <HitsukoLeBaleno> oof
#150 [00:47] <HitsukoLeBaleno> oops
#151 [00:47] * Absol kicked HitsukoLeBaleno from #minecrafthelp (Reason: itsukoLeBaleno :Stop spamming)
#152 [00:48] <abushloock> @GreyVulpine so what i have to do?
#153 [00:48] <GreyVulpine> abushloock - Purchased minecraft?
#154 [00:49] <abushloock> I deleted the first minecraft
#155 [00:49] <abushloock> and download the new
#156 [00:49] <GreyVulpine> abushloock - Head to your start menu, in the search bar, type in: notepad and do not press enter. Instead, right-click on the notepad search result and choose Run as Administrator. Let me know when you have notepad open.
#157 [00:51] <abushloock> its open
#158 [00:51] <GreyVulpine> abushloock - Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#159 [00:52] <abushloock> ok
#160 [00:52] <GreyVulpine> abushloock - Look towards the bottom of the file. You'll see at least two lines that have "mojang" in them. Delete both those lines. Save the file. Change your password on the website. Then attempt to log into the official launcher.
#161 [00:53] * khaledmeister [webchat@2.50.107.71] has joined #minecrafthelp
#162 [00:54] <khaledmeister> Hello
#163 [00:54] <khaledmeister> i would like to request a refund for an account I bought for someone
#164 [00:54] <khaledmeister> the account goes by the name of spoopybler
#165 [00:54] <khaledmeister> i bought him the account to be kind
#166 [00:55] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#167 [00:55] * khaledmeister [webchat@2.50.107.71] has quit. (Client Quit)
#168 [00:55] <abushloock> @GreyVulpine i dont undersand where to type it %systemroot%\system32\drivers\etc\hosts
#169 [00:56] * khaledmeister [webchat@2.50.107.71] has joined #minecrafthelp
#170 [00:56] <GreyVulpine> abushloock - In notepad, go up to file, then open
#171 [00:56] * khaledmeister [webchat@2.50.107.71] has quit. (Client Quit)
#172 [00:57] <abushloock> just paste it in notepad and save?
#173 [00:57] <GreyVulpine> No.
#174 [00:58] <GreyVulpine> Once you have notepad open, go up to file, like you would typically go to, to save the file.
#175 [00:58] <GreyVulpine> Instead of saving the file, instead go to "Open"
#176 [00:58] <GreyVulpine> This will bring up the Open File window, there, put in the %systemroot%\system32\drivers\etc\hosts
#177 [00:59] <abushloock> ok
#178 [00:59] <abushloock> i did this
#179 [01:00] <abushloock> what now
#180 [01:00] <GreyVulpine> abushloock - Look towards the bottom of the file. You'll see at least two lines that have "mojang" in them. Delete both those lines. Save the file. Change your password on the website. Then attempt to log into the official launcher.
#181 [01:01] <abushloock> ok i'll try it
#182 [01:03] <abushloock> its work
#183 [01:03] <abushloock> thank you
#184 [01:07] * VADemon [~VADemon@2a01:4f8:212:2f1d:88::41] has joined #minecrafthelp
#185 [01:09] * abushloock [webchat@46-117-57-12.bb.netvision.net.il] has quit. (Quit: webchat.esper.net)
#186 [01:22] * brandonw0d [webchat@cpe-76-168-76-100.socal.res.rr.com] has joined #minecrafthelp
#187 [01:22] <brandonw0d> hello
#188 [01:22] <brandonw0d> I need help getting a refund
#189 [01:23] <brandonw0d> I meant to get Minecraft bedrock edition but got the java edition instead
#190 [01:27] * abushloock [webchat@46-117-57-12.bb.netvision.net.il] has joined #minecrafthelp
#191 [01:28] <abushloock> i cant play in servers
#192 [01:29] <SlimeDiamond> Are you playing on a cracked MInecraft account?
#193 [01:29] <abushloock> no
#194 [01:29] <SlimeDiamond> What is the error?
#195 [01:29] <abushloock> i bought the game yesterday
#196 [01:30] * Jack_Smith [webchat@14-202-0-1.static.tpgi.com.au] has joined #minecrafthelp
#197 [01:30] <SlimeDiamond> abushloock, what's the error message?
#198 [01:30] <Jack_Smith> Hello, May I have some attendance?
#199 [01:30] <SlimeDiamond> YEs
#200 [01:30] <SlimeDiamond> you may
#201 [01:30] <abushloock> there is some errors
#202 [01:30] <SlimeDiamond> what are they?
#203 [01:30] <abushloock> disconnected
#204 [01:30] <Jack_Smith> You are not a admin.
#205 [01:30] <SlimeDiamond> no, I am not
#206 [01:31] <SlimeDiamond> I'm just a regular IRC user trying to help people.
#207 [01:31] <Jack_Smith> Ok well
#208 [01:31] <abushloock> existing connection
#209 [01:31] <abushloock> outed dated
#210 [01:31] <SlimeDiamond> What server are you connecting to?
#211 [01:32] <SlimeDiamond> Because it might be the server you're trying to connect to
#212 [01:32] <abushloock> pvpwars.net
#213 [01:32] <SlimeDiamond> try connecting to mc.hypixel.net
#214 [01:32] <SlimeDiamond> or something
#215 [01:32] <abushloock> i try at least 10 servers
#216 [01:33] <SlimeDiamond> are the servers popular?
#217 [01:33] <Jack_Smith> I have a virus in my computer where it opens up "Flowery" (File) and "Mircoelectronics thing and it ruins my computer and I also cant join mc at all. I have also installed many virus removers but the flowery virus eats away at my disk space and memory so i cant download anything and the virus is not able to be uninstalled.
#218 [01:33] <SlimeDiamond> Jack_Smith: Try booting in safe mode
#219 [01:33] <Jack_Smith> Wdym.
#220 [01:33] <abushloock> you must bu using 1.8 - 1.14 minecraft
#221 [01:34] <abushloock> this what i see
#222 [01:34] <SlimeDiamond> what OS are you on, Jack?
#223 [01:34] <Jack_Smith> How do I boot in safe mode SlimeDiamond
#224 [01:34] <Jack_Smith> Im on a hp
#225 [01:34] <SlimeDiamond> What operating system?
#226 [01:34] <Jack_Smith> Windows 10
#227 [01:34] <SlimeDiamond> ah ok
#228 [01:35] <SlimeDiamond> you should actually try watching a video on it
#229 [01:35] <Jack_Smith> I just need to remove this virus.
#230 [01:35] <Jack_Smith> Its not a common one.
#231 [01:35] <SlimeDiamond> "How to boot into safe mode windows 10"
#232 [01:35] <SlimeDiamond> then you can launch your virus protector to remove it.
#233 [01:35] <Jack_Smith> I cant
#234 [01:35] <Jack_Smith> It comes up with errors when i scan.
#235 [01:36] <SlimeDiamond> oh crap, it's one of those viruses...
#236 [01:36] <SlimeDiamond> abushloock: what MC version are you using?
#237 [01:36] <Jack_Smith> Sooo... am i ded?
#238 [01:36] <SlimeDiamond> Reinstall windows?
#239 [01:36] <SlimeDiamond> or
#240 [01:36] <SlimeDiamond> better option
#241 [01:36] <SlimeDiamond> Seek professional IT suppourt
#242 [01:37] <abushloock> java edition
#243 [01:37] <SlimeDiamond> support*
#244 [01:37] <Jack_Smith> k
#245 [01:37] <SlimeDiamond> I mean like version
#246 [01:37] <SlimeDiamond> 1.7.10? 1.8?
#247 [01:37] <abushloock> 1.14.4
#248 [01:37] <Jack_Smith> Well it finally scanned after constantly closing the program so i need to see the outcome
#249 [01:38] <SlimeDiamond> Jack: Boot in safe mode
#250 [01:38] <Jack_Smith> My friend used malwarebytes and found 250+ Viruses/Threats in his laptop.
#251 [01:38] <SlimeDiamond> wow
#252 [01:38] <Jack_Smith> Ikr.
#253 [01:39] <SlimeDiamond> abushloock: try connecting to "mc.hypixel.net" and see if that works
#254 [01:39] <Jack_Smith> AHHHH BITS OF MY SCREEN ARE TURNONG BLLACK
#255 [01:39] <abushloock> 1.14.0
#256 [01:39] <Jack_Smith> I CANT SEE
#257 [01:39] <abushloock> this the vertion
#258 [01:39] <Jack_Smith> MY SCREENS TURNING BLACK
#259 [01:39] <SlimeDiamond> Boot in safe mode
#260 [01:39] <abushloock> version
#261 [01:40] <SlimeDiamond> abushloock, try connecting to mc.hypixel.net
#262 [01:40] <SlimeDiamond> welp there goes Jack
#263 [01:40] <abushloock> "you must bu using 1.8 - 1.14 minecraft"
#264 [01:40] <SlimeDiamond> and you're on 1.14.4... am I correct?
#265 [01:40] <abushloock> how do i check it
#266 [01:41] <SlimeDiamond> it should say on the window bar
#267 [01:41] <abushloock> i think im 1.14.0
#268 [01:42] <SlimeDiamond> http://imgur.com/8NQwF0Al
#269 [01:43] <SlimeDiamond> oh shoot
#270 [01:43] <SlimeDiamond> http://imgur.com/8NQwF0Al.png
#271 [01:43] <SlimeDiamond> it should say up in that window box sort of thing there
#272 [01:44] <abushloock> 19w38b
#273 [01:44] <SlimeDiamond> ah
#274 [01:44] <SlimeDiamond> that is why
#275 [01:44] <abushloock> this what i see
#276 [01:44] <SlimeDiamond> you're on a snapshot version of Minecraft, and servers are not usually on it
#277 [01:44] <SlimeDiamond> Quit Minecraft,
#278 [01:44] <SlimeDiamond> go into the launcher
#279 [01:45] <abushloock> ok
#280 [01:45] <SlimeDiamond> and see an arrow next to play, then click "Latest verion (1.14.4)"
#281 [01:45] <SlimeDiamond> then play
#282 [01:45] <SlimeDiamond> oh wait
#283 [01:45] <SlimeDiamond> my bad, that is the old launcher lol
#284 [01:45] <abushloock> ok
#285 [01:46] <SlimeDiamond> On the left of "play" there should be a button with an up arrow
#286 [01:46] <SlimeDiamond> click that, then click on latest version
#287 [01:46] <SlimeDiamond> oh, sorry. Down arrow
#288 [01:47] <SlimeDiamond> http://imgur.com/NzIQUwSl.png
#289 [01:47] <abushloock> its work thank you
#290 [01:47] <SlimeDiamond> you can play on servers now?
#291 [01:47] <abushloock> yes
#292 [01:47] <SlimeDiamond> Okay, now you should be able to play on most servers.
#293 [01:47] <SlimeDiamond> You are welcome.
#294 [01:48] <abushloock> thanks
#295 [01:48] <SlimeDiamond> :D
#296 [01:48] * abushloock [webchat@46-117-57-12.bb.netvision.net.il] has quit. (Quit: webchat.esper.net)
#297 [01:56] * Jack_Smith [webchat@14-202-0-1.static.tpgi.com.au] has joined #minecrafthelp
#298 [01:57] <Jack_Smith> Hey slimy u here?
#299 [01:57] <Jack_Smith> SlimeDiamond*
#300 [01:58] <Jack_Smith> lol
#301 [01:58] <Jack_Smith> Are you still here?
#302 [01:59] <Jack_Smith> ??????????
#303 [02:00] <SlimeDiamond> hi
#304 [02:00] <Andrio> ??> Jack_Smith AV/ADWCleaner
#305 [02:00] <Mightyena> Jack_Smith: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#306 [02:00] <Mightyena> Jack_Smith: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#307 [02:00] <SlimeDiamond> I am pretty sure I am here
#308 [02:01] <Jack_Smith> Lol
#309 [02:01] <Jack_Smith> I just wanna say tysm
#310 [02:01] <SlimeDiamond> wha
#311 [02:01] <Jack_Smith> You fixed my computer! I can now play mc.
#312 [02:01] <SlimeDiamond> You are very welcome.
#313 [02:02] <SlimeDiamond> :)
#314 [02:02] <Jack_Smith> Wait do you have a realm?
#315 [02:02] <SlimeDiamond> No
#316 [02:02] <Jack_Smith> Shoot I really wanna play with u some how.
#317 [02:02] <SlimeDiamond> I did have a Minecraft server, but we shut down
#318 [02:02] <Andrio> Are you playing Minecraft in safe mode?
#319 [02:02] <Jack_Smith> Hmmmm
#320 [02:03] <Jack_Smith> Lets talk in dms bc this is for help lol
#321 [02:03] <SlimeDiamond> our staff had too many arguments, and we were home-hosted, meaning we were open to DDOS threats lol
#322 [02:49] * old_account [webchat@d154-20-100-100.bchsia.telus.net] has quit. (Quit: webchat.esper.net)
#323 [03:02] * MisterBurbs [webchat@d173-180-69-230.bchsia.telus.net] has joined #minecrafthelp
#324 [03:07] <MisterBurbs> I keep getting different errors that kick me from any server I play on. Badly compressed packet is one but they seem random and generally different. Occur between every 10 seconds to 1 or 2 minutes
#325 [03:08] <MisterBurbs> Incorrect header is another
#326 [03:08] <SlimeDiamond> Are you using a modified client?
#327 [03:08] <MisterBurbs> Original everything
#328 [03:08] <SlimeDiamond> hmm
#329 [03:08] <SlimeDiamond> what servers are these?
#330 [03:08] <SlimeDiamond> They might have a real bad anti-cheat
#331 [03:08] <MisterBurbs> I've seen other threads where people have similar issues but no one ever provides a solution. One is a friend's server, another is some random RPG
#332 [03:09] <SlimeDiamond> so sending too many packets?
#333 [03:10] <MisterBurbs> Internal Exception: io.netty.handler.codec.CorruptedFrameException: length wider than 21-bit
#334 [03:10] <MisterBurbs> Internal Exception: io.netty.handler.codec.DecoderException: Badly compressed packet - size of 102 is below server threshold of 256
#335 [03:10] <MisterBurbs> It's a bunch of different ones
#336 [03:10] <SlimeDiamond> Okay
#337 [03:10] <MisterBurbs> I've tried re-installing Minecraft and java, twice each
#338 [03:10] <SlimeDiamond> have you tried any popular servers? Because i am thinking this is a serverside issue
#339 [03:11] <MisterBurbs> I'll try a big one, sec
#340 [03:11] <SlimeDiamond> mc.hypixel.net
#341 [03:11] <SlimeDiamond> try that one, it's really big
#342 [03:11] <SlimeDiamond> because usually small servers' have issues like that with their anti-cheat
#343 [03:13] <MisterBurbs> So far so good, but why would I be the only one having issues?
#344 [03:14] <SlimeDiamond> What do you mean bu "but why would I be the only one having issues?"?
#345 [03:14] <MisterBurbs> On the smaller servers, I'm the only one getting these constant errors
#346 [03:14] <MisterBurbs> Everyone else is running fine
#347 [03:15] <SlimeDiamond> Yeah, that's not clientside. That is to do with the server
#348 [03:15] <SlimeDiamond> oh
#349 [03:15] <SlimeDiamond> hmm
#350 [03:15] <MisterBurbs> If everyone was disconnecting, sure, server problem. But just me doesn't make as much sense
#351 [03:16] <SlimeDiamond> I'd say others might be having it too
#352 [03:16] <SlimeDiamond> but that is really strange...
#353 [03:17] <MisterBurbs> I'll keep trying to figure it out. Thanks though :)
#354 [03:17] <SlimeDiamond> I really don't know what I can do to help this. Sorry
#355 [03:17] <SlimeDiamond> Chow for now then :)
#356 [03:17] * SlimeDiamond waves
#356 [03:20] * DarkNoddy [~mordi@ti0020a400-3033.bb.online.no] has joined #minecrafthelp
#357 [03:22] * benjaminR [webchat@host86-159-100-29.range86-159.btcentralplus.com] has joined #minecrafthelp
#358 [03:23] <benjaminR> please can someone help :)
#359 [03:23] <benjaminR> were unable to connect to the marketplace minecraft please check your internet connection
#360 [03:23] <benjaminR> iv tried everything !!!
#361 [03:23] <benjaminR> I just want to buy a pack
#362 [03:24] <SlimeDiamond> help is on the way
#363 [03:24] <SlimeDiamond> never fear, while a slime is here!
#364 [03:25] <SlimeDiamond> uhh
#365 [03:25] <SlimeDiamond> okay, no help for you lmao
#366 [03:31] * johanxxon [webchat@m83-182-115-196.cust.tele2.se] has joined #minecrafthelp
#367 [03:32] <johanxxon> hi can someone help me, i keep getting this everytime i try to connect to my realm: Internal Exception Java io . IOException forcibly closed by remote host
#368 [03:32] <johanxxon> i've tried everything i can think of to fix this, it has been going on for like 2 weeks now
#369 [03:34] * BenjaminR [webchat@host86-159-100-29.range86-159.btcentralplus.com] has joined #minecrafthelp
#370 [03:35] <BenjaminR> hello please help im using windows 10 and want to get on the store to buy a pack but get this message all the time
#371 [03:35] <BenjaminR> Were unable to connect to Minecraft marketplace maybe check your internet connection
#372 [03:35] <SlimeDiamond> help is here
#373 [03:35] <BenjaminR> great
#374 [03:35] <BenjaminR> what do I do
#375 [03:36] <BenjaminR> please help
#376 [03:36] <SlimeDiamond> are you on marketplace.minecraft.net?
#377 [03:36] <BenjaminR> no its the marketplace in game its the bedrock edition of the game on windows 10 not java edition
#378 [03:36] <johanxxon> hi can someone help me, i keep getting this everytime i try to connect to my realm: Internal Exception Java io . IOException forcibly closed by remote host
#379 [03:36] <johanxxon> i've tried everything i can think of to fix this, it has been going on for like 2 weeks now
#380 [03:36] <SlimeDiamond> ah
#381 [03:37] <SlimeDiamond> just a sec johanxxon
#382 [03:37] <johanxxon> ok :)
#383 [03:37] * MisterBurbs [webchat@d173-180-69-230.bchsia.telus.net] has quit. (Quit: webchat.esper.net)
#384 [03:37] <SlimeDiamond> helping another dude
#385 [03:37] <BenjaminR> thank you so much
#386 [03:37] <SlimeDiamond> so you want to buy a packet for Windows 10 edition of Minecraft?
#387 [03:38] <SlimeDiamond> well pack, or whatever
#388 [03:38] <BenjaminR> yea I want the city texture pack
#389 [03:38] <SlimeDiamond> okay, first question is your device connected to the internet properly?
#390 [03:39] <BenjaminR> yes I even got my mate to log in as me on his machine and it didn't work for him
#391 [03:39] <SlimeDiamond> have you tried turning it off and on again?
#392 [03:39] <SlimeDiamond> your PC
#393 [03:39] <BenjaminR> yes
#394 [03:39] <BenjaminR> loads of times
#395 [03:39] <SlimeDiamond> tried turning internet off and on again?
#396 [03:40] <BenjaminR> its driving me mad
#397 [03:40] <BenjaminR> yea done that also
#398 [03:40] <SlimeDiamond> hmm
#399 [03:40] <BenjaminR> deleted reinstalled
#400 [03:40] <SlimeDiamond> I'll see if I can acess the marketplace
#401 [03:40] <BenjaminR> reset
#402 [03:40] <SlimeDiamond> one sec
#403 [03:40] <BenjaminR> great
#404 [03:40] <BenjaminR> its within the game
#405 [03:40] <BenjaminR> and you can see everything
#406 [03:41] <BenjaminR> just when you go to buy the coins
#407 [03:41] <BenjaminR> it comes up
#408 [03:41] <SlimeDiamond> I hope my phone can do it lmfao
#409 [03:41] <SlimeDiamond> I don't got windows :P
#410 [03:41] <SlimeDiamond> Nope, I can acess it
#411 [03:42] <SlimeDiamond> That's very strange...
#412 [03:42] <BenjaminR> yea it seems to be everything els just windows 10 bedrock edition
#413 [03:42] <BenjaminR> and the coins
#414 [03:42] <BenjaminR> I can see all the packs everything
#415 [03:42] <BenjaminR> but you click on the coin to add more
#416 [03:42] <SlimeDiamond> and then when you buy it, it does not work?
#417 [03:42] <BenjaminR> then it comes up
#418 [03:42] <BenjaminR> no it does not let me but it
#419 [03:43] <BenjaminR> when I click on the buy coins button
#420 [03:43] <BenjaminR> the message comes up
#421 [03:43] <SlimeDiamond> hmm
#422 [03:43] <BenjaminR> Were unable to connect to Minecraft marketplace maybe check your internet connection
#423 [03:43] <BenjaminR> its odd as I can play online no problem I can also see all the packs
#424 [03:43] <BenjaminR> but when I go to buy them it comes up
#425 [03:43] <SlimeDiamond> how long has this issue been going for?
#426 [03:43] <BenjaminR> 3 weeks !!
#427 [03:44] <SlimeDiamond> wow
#428 [03:44] <BenjaminR> I know !!!!
#429 [03:44] <BenjaminR> im so angry as ps4 never had problems and it seems like pc has been left crap
#430 [03:44] <SlimeDiamond> I have no idea what that is, I am very sorry.
#431 [03:45] <SlimeDiamond> I'd suggest contacting Mojang
#432 [03:45] <BenjaminR> its ok mate I have contacted them but it takes months
#433 [03:45] <SlimeDiamond> good point,
#434 [03:45] <SlimeDiamond> I really do not know what to do.
#435 [03:45] <BenjaminR> they said they are still responding to emails from June !!!!
#436 [03:45] <SlimeDiamond> Sorry man
#437 [03:45] <BenjaminR> its ok thank you anyway
#438 [03:45] <BenjaminR> :) have a great day
#439 [03:46] <SlimeDiamond> You too :)
#440 [03:46] <johanxxon> Hi, do you have time for me? :)
#441 [03:47] <SlimeDiamond> yes I do
#442 [03:47] <SlimeDiamond> What do you need assistance with?
#443 [03:48] <johanxxon> Okay, I have a realm, but for the last two weeks (ish) i keep getting: Internal Exception Java io . IOException forcibly closed by remote host
#444 [03:48] <SlimeDiamond> is it a paid realm, or trial?
#445 [03:49] <johanxxon> paid
#446 [03:49] <SlimeDiamond> is it your realm?
#447 [03:49] <johanxxon> Yes
#448 [03:49] <SlimeDiamond> hmm
#449 [03:49] <SlimeDiamond> is it okay to see if I can pop on and see if it's just you or everyone?
#450 [03:50] <johanxxon> absolutely, it seems like it's mostly me but some others have problems sometimes too
#451 [03:50] <SlimeDiamond> what version?
#452 [03:51] <johanxxon> 1.14.4
#453 [03:51] <SlimeDiamond> okay
#454 [03:51] <SlimeDiamond> Just wait for it to load... beep bop boop
#455 [03:52] <johanxxon> beepetyboop
#456 [03:52] <SlimeDiamond> beepitybopityboop
#457 [03:53] <johanxxon> intelliget concersation yes very
#458 [03:53] <johanxxon> intelligent*
#459 [03:54] <SlimeDiamond> Loading Minecraft... 64% complete.
#460 [03:55] * Botpor [webchat@36.37.201.112] has joined #minecrafthelp
#461 [03:55] <SlimeDiamond> still loading...
#462 [03:55] <SlimeDiamond> This one is taking a while lol
#463 [03:56] <johanxxon> Haha, hope you're not in a rush
#464 [03:56] <SlimeDiamond> f***
#465 [03:56] <SlimeDiamond> crashed
#466 [03:56] <SlimeDiamond> yeah i don't think my poopy computer can do 1.14.4
#467 [03:56] <SlimeDiamond> is there such thing as a realm pinger>
#468 [03:57] <johanxxon> Don't know, never heard of?
#469 [03:57] <SlimeDiamond> So still that netty.io error?
#470 [03:58] <Botpor> How can i m get Minecarft
#471 [03:58] <johanxxon> I'm sorry, i don't understand ?
#472 [03:58] <SlimeDiamond> Botpor: download the free trial, and if you like it you can buy it
#473 [03:59] <SlimeDiamond> https://www.minecraft.net/en-us/download/
#474 [04:00] <SlimeDiamond> im thursty brb
#475 [04:00] <Botpor> NO i m can t buy
#476 [04:01] <SlimeDiamond> What?
#477 [04:01] <SlimeDiamond> I am back
#478 [04:01] <SlimeDiamond> wait
#479 [04:01] <SlimeDiamond> how does one disable away status?
#480 [04:01] <johanxxon> no idea
#481 [04:02] <SlimeDiamond> lol
#482 [04:02] <johanxxon> Do you have any ideas for me lol
#483 [04:02] <Botpor> is Hot to Get Minecarft
#484 [04:04] <SlimeDiamond> Botpor: go to https://www.minecraft.net/en-us/download/
#485 [04:04] <SlimeDiamond> wo
#486 [04:04] <SlimeDiamond> 
#487 [04:04] <SlimeDiamond> 
#488 [04:04] <SlimeDiamond> what does that print? lol
#489 [04:04] <SlimeDiamond> I can't see it
#490 [04:05] <johanxxon> emty messeges
#491 [04:05] <SlimeDiamond> oh ok
#492 [04:05] <SlimeDiamond> lol
#493 [04:07] <Botpor> Did you Guy Get Minecarft
#494 [04:08] <SlimeDiamond> buy it?
#495 [04:08] <SlimeDiamond> https://my.minecraft.net/en-us/store/minecraft/
#496 [04:10] <johanxxon> SlimeDiamond, do you have ideas for me to try to fix this?
#497 [04:11] <Botpor> But i m can t Buy Minecarft
#498 [04:12] * johanxxon [webchat@m83-182-115-196.cust.tele2.se] has quit. (Quit: webchat.esper.net)
#499 [04:16] * DarkNoddy [~mordi@ti0020a400-3033.bb.online.no] has quit. ()
#500 [04:16] * ciapucia_ [webchat@h21450.man.generacja.pl] has joined #minecrafthelp
#501 [04:17] <ciapucia_> good morning yesterday I reported a problem regarding the launch of the game
#502 [04:17] <ciapucia_> I would ask for help because it is very important
#503 [04:18] <ciapucia_> and translators from a google translator so I don't know if everything is accurately translated
#504 [04:19] <ciapucia_> then I worked very hard to write this message and translate it so I wouldn't want to repeat it
#505 [04:20] <ciapucia_> please help me everyone
#506 [04:22] <ciapucia_> I will repeat briefly how it looks when I try to turn on minecraft java edition, minecraft lauchter, in the upper right corner a string with the inscription ,, error! unable to start game "
#507 [04:23] <ciapucia_> please help me
#508 [04:39] * Xavier337 [webchat@47.108.212.218.starhub.net.sg] has joined #minecrafthelp
#509 [04:40] * Xavier337 [webchat@47.108.212.218.starhub.net.sg] has quit. (Client Quit)
#510 [04:47] * TheDemonicKing [webchat@c-73-83-180-225.hsd1.wa.comcast.net] has joined #minecrafthelp
#511 [04:48] <TheDemonicKing> i forgot my account questions and have no way of accessing my email for the account
#512 [04:49] * Rashura [webchat@157-97-197-50.static.ipvisie.com] has joined #minecrafthelp
#513 [04:49] <Rashura> Good day :D
#514 [04:50] * Rashura [webchat@157-97-197-50.static.ipvisie.com] has quit. (Client Quit)
#515 [04:52] * TheDemonicKing [webchat@c-73-83-180-225.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#516 [04:53] * Luke [webchat@5ac87360.bb.sky.com] has joined #minecrafthelp
#517 [04:54] <Luke> Hi i have an old minecraft account which i am trying to migrate however i don't know the email, only the username and password.
#518 [04:55] <Luke> I got the game young and dont know what email was used buying it nor do i know where my transaction ID is because of it
#519 [05:02] * Tim [webchat@ip5f5aee74.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#520 [05:03] <Tim> Hi does someone know how to call Majong .... it is now 9 days that I wrote them my problem but they dont answere me
#521 [05:15] * Laz [webchat@120.150.47.74] has joined #minecrafthelp
#522 [05:16] <Laz> hello
#523 [05:16] <Laz> anyone here?
#524 [05:20] <Laz> anyone?
#525 [05:21] * ztyc [webchat@155.69.183.16] has joined #minecrafthelp
#526 [05:22] * ztyc [webchat@155.69.183.16] has quit. (Client Quit)
#527 [05:22] * Luke [webchat@5ac87360.bb.sky.com] has quit. (Quit: webchat.esper.net)
#528 [05:37] * n1 [webchat@37.106.83.223] has joined #minecrafthelp
#529 [05:38] <n1> I just downloaded minecraft two days ago and I was never able to log in. It just keeps saying invalid email or password. can you help?
#530 [05:47] <Laz> anyone there?
#531 [05:48] * GhostlyLil [webchat@75-143-60-155.dhcp.nwtw.ct.charter.com] has joined #minecrafthelp
#532 [05:48] * GhostlyLil [webchat@75-143-60-155.dhcp.nwtw.ct.charter.com] has quit. (Client Quit)
#533 [05:50] * ciapucia_ [webchat@h21450.man.generacja.pl] has quit. (Quit: webchat.esper.net)
#534 [05:53] * dorsal [webchat@c-68-34-40-40.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#535 [05:55] * Guest21108 [webchat@81-64-215-241.rev.numericable.fr] has quit. (Quit: webchat.esper.net)
#536 [05:58] * BlutigesPapier [webchat@dyndsl-091-248-095-100.ewe-ip-backbone.de] has joined #minecrafthelp
#537 [05:59] <BlutigesPapier> My Account is Hacked Hhelp
#538 [06:00] <BlutigesPapier> Hello?
#539 [06:00] * n2 [webchat@37.106.83.223] has joined #minecrafthelp
#540 [06:00] <BlutigesPapier> Hey
#541 [06:00] <n2> hi
#542 [06:00] <BlutigesPapier> My account was hacked can u help me ?
#543 [06:01] <n2> oh I also came here for help
#544 [06:01] <n2> sorry
#545 [06:01] <BlutigesPapier> i know
#546 [06:01] <BlutigesPapier> what problem u have?
#547 [06:01] <n2> cant log in
#548 [06:01] <BlutigesPapier> why?
#549 [06:01] <BlutigesPapier> now ps or email??
#550 [06:01] <n2> keeps saying invalid username or password
#551 [06:01] <n2> idk why
#552 [06:02] <BlutigesPapier> Did u request an reset?
#553 [06:02] <n2> reset for what
#554 [06:02] <BlutigesPapier> Password
#555 [06:02] <n2> yes i changed it
#556 [06:02] <n2> still didn't work
#557 [06:02] <BlutigesPapier> Ok
#558 [06:02] <n2> do u know what i could do to fix it
#559 [06:02] <BlutigesPapier> on this website : https://www.minecraft.net?
#560 [06:03] <n2> yes
#561 [06:03] <BlutigesPapier> https://my.minecraft.net/de-de/password/forgot/
#562 [06:03] <BlutigesPapier> do it ahgain
#563 [06:03] <BlutigesPapier> then we see
#564 [06:03] <BlutigesPapier> Cause...
#565 [06:04] <n2> i already changed in too many times
#566 [06:04] <BlutigesPapier> I got the same problem and i know i was hacked cause my steam acc was same
#567 [06:04] <n2> i sent mojang an email to help
#568 [06:04] <BlutigesPapier> and
#569 [06:04] <BlutigesPapier> now steam i have but my mc account not
#570 [06:04] <BlutigesPapier> Where are u from?
#571 [06:05] * n2 [webchat@37.106.83.223] has quit. (Client Quit)
#572 [06:05] * BlutigesPapier [webchat@dyndsl-091-248-095-100.ewe-ip-backbone.de] has quit. (Quit: webchat.esper.net)
#573 [06:16] * Rib [webchat@0134102375.0.fullrate.ninja] has joined #minecrafthelp
#574 [06:17] <Rib> Hey guys i want to know why at my minecraftlaunchers is says play offline and i don't want to play offline
#575 [06:17] * asdf [~asdf@2001:5b0:2806:6cb8:7ca7:a43c:7e03:6c33] has joined #minecrafthelp
#576 [06:18] <Rib> does anyone know?
#577 [06:21] <Greymagic27> Rib, Hey. Does this happen when you use a mobile hotspot?
#578 [06:21] <Rib> i am on pc
#579 [06:23] <Greymagic27> Rib, I know. Most phones now have the ability to use their own internet, and to host their own for other PCs/phones. That's called a mobile hotspot. Do you (or have anyone in the house that can help you) know how to enable the mobile hotspot feature on your phone?
#580 [06:23] * Walter_Beltz [webchat@8.212.57.37.triolan.net] has joined #minecrafthelp
#581 [06:25] <Rib> i know all about making hotspots i'm not a little kid. You cant use a hotspot on a Gaming pc...
#582 [06:26] <Rib> i am using a wifi cable
#583 [06:26] <Walter_Beltz> hi there is an error in my launcher...
#584 [06:26] <Greymagic27> Rib, Ah. You're not connecting to the wifi using an internet card?
#585 [06:26] <Greymagic27> Walter_Beltz, Hey. What's the error?
#586 [06:26] <Walter_Beltz> Here
#587 [06:26] <Rib> Grey how old are you??
#588 [06:27] <Rib> like 10?
#589 [06:27] <Greymagic27> Rib, That's private information which I don't wish to share
#590 [06:27] <Rib> I am using cable to my wifi
#591 [06:27] <Walter_Beltz> how would you show me the whole log...
#592 [06:27] <Rib> How difficult can that be to understand
#593 [06:27] <Greymagic27> ??> Walter_Beltz launcher/log-txt
#594 [06:27] <Mightyena> Walter_Beltz: We need to see your full launcher log, which is created in the game directory.
#595 [06:27] <Mightyena> Walter_Beltz: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#596 [06:28] <Walter_Beltz> https://paste.ubuntu.com/p/PFRN9DDnty/
#597 [06:28] <Greymagic27> Rib, Let's put that on the back burner for now and focus on another possible cause of the issue, incompatible software. The program which Mightyena will link below is designed to get a list of running programs from your PC. This will allow me to check if anything on your PC is known to cause this issue. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not
#598 [06:28] <Greymagic27> give us any personal or sensitive information.
#599 [06:28] <Greymagic27> ??> Rib tools/hjt
#600 [06:28] <Mightyena> Rib: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#601 [06:28] <Mightyena> Rib: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#602 [06:29] <Greymagic27> Walter_Beltz, That error signifies out of date or non existent drivers. Let's get a dxdiag and take a closer look:
#603 [06:29] <Greymagic27> ??> Walter_Beltz win/dxdiag
#604 [06:29] <Mightyena> Walter_Beltz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#605 [06:31] <Walter_Beltz> @Mightyena https://paste.ubuntu.com/p/vjYyFqqNc7/ Here
#606 [06:32] * Roxy [webchat@c-73-244-192-214.hsd1.fl.comcast.net] has joined #minecrafthelp
#607 [06:32] <Roxy> Hello.
#608 [06:32] <Rib> why should i send the log file
#609 [06:32] <Roxy> I want to reactivate my minecraft account.
#610 [06:32] <Greymagic27> Rib, Because I need to be able to see the output. Without it I won't be able to see if it is software causing the issue or not
#611 [06:33] <Greymagic27> Roxy, Hey. Have you emailed mojang yet?
#612 [06:33] <Roxy> well I just did and waiting for a response still.
#613 [06:33] <Greymagic27> Roxy, Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal. Please refer to this page for an approximate wait time: https://help.mojang.com/customer/portal/articles/359446
#614 [06:33] <Rib> you can see everything i have on my computer
#615 [06:33] <Roxy> Thanks.
#616 [06:34] <Greymagic27> Rib, I can only see the running programs, no personal information is included
#617 [06:34] <Greymagic27> Walter_Beltz, Walter_Beltz, From what I can see, your PC is below the needed specs for minecraft and the latest drivers are dated 2013. I'd recommend you take a look at possibly buying a new PC to continue playing the game. Here are the required specs to play the game: https://help.mojang.com/customer/en/portal/articles/325948-minecraft-java-edition-system-requirements
#618 [06:35] <Roxy> Can I still play on the account ? if i deactivated it?
#619 [06:35] <Roxy> and if I deactivated it and it gets reactivated will the stuff on my servers be gone?
#620 [06:35] <Rib> i am not sure about this
#621 [06:35] <Rib> cant you just tell me what to look after
#622 [06:36] <Greymagic27> Rib, I can give you a list of known incompatible software, but there's lots more that we can't put on a single page. https://minecraftirc.net/support-articles/known-incompatible-software/
#623 [06:36] <Walter_Beltz> Greymagic27 I ran 1.9.2 but it did not work
#624 [06:37] <Roxy> if I deactivated it and it gets reactivated will the stuff on my servers be gone?? ;-;
#625 [06:37] <Greymagic27> Roxy, If your account is deactivated then you won't be able to use it. As for your second question, the stuff on your server is separate to your account so it shouldn't mess anything up
#626 [06:37] <Roxy> ok
#627 [06:37] <Roxy> Thanks
#628 [06:37] <Greymagic27> Walter_Beltz, With your current specs you're going to have a hard time playing even the older version I expect
#629 [06:37] <Greymagic27> Roxy, No problem
#630 [06:37] <Roxy> Bye.
#631 [06:37] <Roxy> Bye.
#632 [06:37] * Roxy [webchat@c-73-244-192-214.hsd1.fl.comcast.net] has left #minecrafthelp
#633 [06:38] <Rib> o have alot of the things on the page
#634 [06:38] <Greymagic27> Rib, We do have a lot of that page, but it's not everything that could be causing the issue. It's only the most common programs
#635 [06:38] <Rib> restoro said it found two virusses
#636 [06:39] <Greymagic27> Rib, It would help if you could send the link, but if you don't want to then we'll skirt around the edges of incompatible programs and see if you have any of the common ones :)
#637 [06:40] <Greymagic27> Rib, I'd like you to run a malware scan using malwarebytes. It's got a bigger detection grid than most AVs and may pick up some stuff that restoro won't:
#638 [06:40] <Greymagic27> ??> Rib av/malwarebytes
#639 [06:40] <Mightyena> Rib: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#640 [06:40] <Mightyena> Rib: Download it here: https://www.malwarebytes.org/
#641 [06:40] <Mightyena> Rib: After downloading and installing it, run a scan immediately: https://support.malwarebytes.com/docs/DOC-1156
#642 [06:42] * asdf [~asdf@2001:5b0:2806:6cb8:7ca7:a43c:7e03:6c33] has joined #minecrafthelp
#643 [06:45] <Rib> 11 threats so far
#644 [06:46] <Rib> 25
#645 [06:47] <Rib> 60 lol
#646 [06:47] <Rib> it is not stopping ahahha
#647 [06:49] * asdf [~asdf@2001:5b0:2806:6cb8:7ca7:a43c:7e03:6c33] has quit. (Read error: Connection reset by peer)
#648 [06:50] * asdf [~asdf@2001:5b0:2806:6cb8:7ca7:a43c:7e03:6c33] has joined #minecrafthelp
#649 [07:44] * TrueplayzHD [webchat@p5DFEEBF1.dip0.t-ipconnect.de] has joined #minecrafthelp
#650 [07:45] <TrueplayzHD> Hello, i own this Minecraft account. It is an old account and the E-Mail doesent exists anymore. I would like to change the e-mail. but i dont know the secruity questions anymore.
#651 [07:47] * TrueplayzHD [webchat@p5DFEEBF1.dip0.t-ipconnect.de] has quit. (Client Quit)
#652 [07:48] * mikycaspa97 [webchat@host171-119-dynamic.237-95-r.retail.telecomitalia.it] has joined #minecrafthelp
#653 [07:51] <mikycaspa97> Hi I just bought Minecraft java edition, but using my email and password I can't log in the game (even on Mojang sites on my pc, I can log in only with my smartphone ho browser)
#654 [07:52] * transparentes [webchat@p5B2DED3A.dip0.t-ipconnect.de] has joined #minecrafthelp
#655 [07:52] * nolan [webchat@104-11-73-198.lightspeed.tukrga.sbcglobal.net] has joined #minecrafthelp
#656 [07:54] <nolan> Hi, I've been having a lot of trouble recently trying to log into minecraft.net on my desktop. I made a new account and bought java edition on my phone, but it won't let me log into the same account on minecraft.net or the minecraft launcher. It tells me "Invalid email or password"
#657 [08:14] * BenjaminR [webchat@host86-159-100-29.range86-159.btcentralplus.com] has joined #minecrafthelp
#658 [08:14] * MaherKurdi [webchat@p4FEDC572.dip0.t-ipconnect.de] has joined #minecrafthelp
#659 [08:14] <MaherKurdi> Hello?
#660 [08:14] * Tim [webchat@ip5f5aee74.dynamic.kabel-deutschland.de] has quit. (Quit: webchat.esper.net)
#661 [08:14] <MaherKurdi> i cant login
#662 [08:15] <MaherKurdi> somone help?
#663 [08:15] <MaherKurdi> someone*
#664 [08:15] <Andrio> MaherKurdi, what happens when you try?
#665 [08:15] <Andrio> ??> nolan tools/HJT
#666 [08:15] <Mightyena> nolan: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#667 [08:15] <Mightyena> nolan: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#668 [08:15] <MaherKurdi> its says Invalid email or password
#669 [08:15] <BenjaminR> hello I want to know if I was to buy Minecraft pocket edition and brought a pack would it transfer over to my windows 10 bedrock edition ?
#670 [08:15] <MaherKurdi> buy it on minecraft.com
#671 [08:16] <MaherKurdi> I cant login, it says Invalid email or password but i change it
#672 [08:16] <Andrio> ??> MaherKurdi tools/HJT
#673 [08:16] <Mightyena> MaherKurdi: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#674 [08:16] <Mightyena> MaherKurdi: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#675 [08:16] <Andrio> BenjaminR, unfortunately it would not.
#676 [08:17] * BenjaminR [webchat@host86-159-100-29.range86-159.btcentralplus.com] has quit. (Client Quit)
#677 [08:17] * asdf [~asdf@2001:5b0:2806:6cb8:7ca7:a43c:7e03:6c33] has quit. (Read error: Connection reset by peer)
#678 [08:17] * John_w [webchat@host86-159-100-29.range86-159.btcentralplus.com] has joined #minecrafthelp
#679 [08:17] <John_w> hello I want to know if I was to buy Minecraft pocket edition and brought a pack would it transfer over to my windows 10 bedrock edition ?
#680 [08:17] * asdf [~asdf@2001:5b0:2806:6cb8:7ca7:a43c:7e03:6c33] has joined #minecrafthelp
#681 [08:19] <MaherKurdi> HELP PLS
#682 [08:19] <MaherKurdi> ;(
#683 [08:19] <MaherKurdi> i cant login because its says Invalid email or password
#684 [08:19] * John_w [webchat@host86-159-100-29.range86-159.btcentralplus.com] has quit. (Client Quit)
#685 [08:19] <MaherKurdi> but i change it
#686 [08:20] <MaherKurdi> @Mightyena hello?
#687 [08:21] <MaherKurdi> @Andrio hello?
#688 [08:23] <Andrio> ??> MaherKurdi tools/HJT
#689 [08:23] <Mightyena> MaherKurdi: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#690 [08:23] <Mightyena> MaherKurdi: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#691 [08:23] * PalikaZ [webchat@85-76-82-70-nat.elisa-mobile.fi] has joined #minecrafthelp
#692 [08:24] <MaherKurdi> @andrio witch tools/HJT
#693 [08:25] <MaherKurdi> @Mightyena this is save a virus
#694 [08:25] <Andrio> MaherKurdi, it's actually a fairly well-known tool. You can look for it on Wikipedia.
#695 [08:25] <PalikaZ> Hello there, I am here to ask and get information that how long it usually takes to get reply to support emails? I have sent an account reactivation request and I would like to know how long the waiting time is in average. Best regards PalikaZ
#696 [08:26] <MaherKurdi> @Andrio downloading it?
#697 [08:27] * MaherKurdi [webchat@p4FEDC572.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#698 [08:28] * asdf [~asdf@2001:5b0:2806:6cb8:7ca7:a43c:7e03:6c33] has quit. (Read error: Connection reset by peer)
#699 [08:29] * asdf [~asdf@2001:5b0:2806:6cb8:7ca7:a43c:7e03:6c33] has joined #minecrafthelp
#700 [08:33] <nolan> https://paste.ubuntu.com/p/4Rs2r5dB64/ here is the link
#701 [08:35] * rrmbeats [webchat@94.73.56.126] has joined #minecrafthelp
#702 [08:35] <rrmbeats> Hi
#703 [08:36] * NinjaSalt [webchat@58.173.220.216] has joined #minecrafthelp
#704 [08:37] <NinjaSalt> Hey I can use 1.14
#705 [08:37] <NinjaSalt> but when i tryinstall 1.8.9 it dosent work it opens and crashes
#706 [08:37] <NinjaSalt> can anyone help
#707 [08:37] * asdf [~asdf@2001:5b0:2806:6cb8:7ca7:a43c:7e03:6c33] has quit. (Read error: Connection reset by peer)
#708 [08:37] * asdf [~asdf@2001:5b0:2806:6cb8:7ca7:a43c:7e03:6c33] has joined #minecrafthelp
#709 [08:38] <rrmbeats> Today, I had a problem with my payment, my son pick my credit card and he buy the game, please I want to refund that
#710 [08:38] <rrmbeats> It isn´t a problem with the process, but I don't want to buy the game
#711 [08:38] <NinjaSalt> refund on the website
#712 [08:38] <rrmbeats> where?
#713 [08:38] <NinjaSalt> go to mojang and refund it
#714 [08:39] <NinjaSalt> or just look up how to refund minecraft
#715 [08:39] <NinjaSalt> and follow instructions
#716 [08:39] <rrmbeats> Im going to see that, thank u
#717 [08:39] <NinjaSalt> when i tryinstall 1.8.9 it dosent work it opens and crashes 1.14 works
#718 [08:39] <GreyVulpine> https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
#719 [08:39] * NinjaSalt [webchat@58.173.220.216] has quit. (Client Quit)
#720 [08:41] <Andrio> ??> nolan info/MCLeaks
#721 [08:41] <Mightyena> nolan: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#722 [08:41] <Mightyena> nolan: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#723 [08:41] <Andrio> ??> nolan win/hosts/edit
#724 [08:41] <Mightyena> nolan: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#725 [08:41] <Mightyena> nolan: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#726 [08:45] <nolan> I can't figure out how to remove it, it was something I did a few years ago and I can't find the file for it
#727 [08:46] * Villllum [webchat@ip-5-186-122-101.cgn.fibianet.dk] has joined #minecrafthelp
#728 [08:46] <Villllum> Hey
#729 [08:47] * Villllum [webchat@ip-5-186-122-101.cgn.fibianet.dk] has quit. (Client Quit)
#730 [08:48] * nolan [webchat@104-11-73-198.lightspeed.tukrga.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#731 [09:10] * Daniel1 [webchat@134.19.189.132] has joined #minecrafthelp
#732 [09:12] <Daniel1> hi, i just made an account and bought minecraft but i cant login,do i need to wait (its now been a few hours) or is something wrong?
#733 [09:30] * yoli [webchat@static.105.145.194.213.ibercom.com] has joined #minecrafthelp
#734 [09:30] <yoli> me puede decir si puedo recuperar mi juego ya que formatee mi ordenador
#735 [09:31] <yoli> yo compre el juego y ahora he perdido todo
#736 [09:33] * yoli [webchat@static.105.145.194.213.ibercom.com] has quit. (Client Quit)
#737 [09:36] * rrmbeats [webchat@94.73.56.126] has quit. (Quit: webchat.esper.net)
#738 [09:43] * Fikew [webchat@isp-31-222-5-58.saowifi.net] has joined #minecrafthelp
#739 [09:43] <Fikew> hello
#740 [09:43] <Fikew> i need help
#741 [09:43] * PalikaZ [webchat@85-76-82-70-nat.elisa-mobile.fi] has quit. (Quit: webchat.esper.net)
#742 [09:44] <Fikew> hey
#743 [09:44] <Fikew> ?
#744 [09:44] * asdf [~asdf@2001:5b0:2806:6cb8:7ca7:a43c:7e03:6c33] has quit. (Read error: Connection reset by peer)
#745 [09:44] * asdf [~asdf@2001:5b0:2806:6cb8:7ca7:a43c:7e03:6c33] has joined #minecrafthelp
#746 [09:44] * Fikew [webchat@isp-31-222-5-58.saowifi.net] has quit. (Client Quit)
#747 [09:46] * jdubs [webchat@pool-100-37-53-20.nycmny.fios.verizon.net] has joined #minecrafthelp
#748 [09:47] <jdubs> Whenever i press play on any version, an error pops up and says the game crashed. I have completely deleted the game and downloaded it back and it still says the same thing.
#749 [09:59] * kevin23 [webchat@131.109.7.222] has joined #minecrafthelp
#750 [10:00] * Daniel1 [webchat@134.19.189.132] has quit. (Quit: webchat.esper.net)
#751 [10:00] * asdf [~asdf@2001:5b0:2806:6cb8:7ca7:a43c:7e03:6c33] has quit. (Read error: Connection reset by peer)
#752 [10:00] * asdf [~asdf@67.142.112.136] has joined #minecrafthelp
#753 [10:00] <kevin23> #minecrafthelp How can i refund my game if ive only had the java edition for an hour?
#754 [10:01] <jdubs> Is there a faster way to get some help?
#755 [10:02] <kevin23> i dont know
#756 [10:02] <kevin23> but i just want to return my game
#757 [10:02] <jdubs> i just want to fix my game
#758 [10:02] <kevin23> mine just kills my school pc
#759 [10:03] <jdubs> lol
#760 [10:03] <jdubs> my pc is good
#761 [10:03] <jdubs> my mc just stopped working randomly
#762 [10:03] <kevin23> lol
#763 [10:03] <jdubs> and idk how to get help with it
#764 [10:04] <kevin23> my school computers battery cant support this game it just drains it
#765 [10:04] <jdubs> dang
#766 [10:04] <kevin23> hey MiNeCrAfT HeLp how about you help us fuckin out
#767 [10:04] <Absol> kevin23: Please keep it civil
#768 [10:05] <kevin23> can you read what i just said
#769 [10:05] <jdubs> yes
#770 [10:05] * minme [webchat@188.148.92.169] has joined #minecrafthelp
#771 [10:05] <kevin23> can you see what it told me'
#772 [10:05] <jdubs> yeah lol
#773 [10:05] <kevin23> Hahahaha
#774 [10:06] <jdubs> is there a way to just email them or something
#775 [10:06] <kevin23> its like childs lock on a computer
#776 [10:06] <jdubs> i dont wanna be sitting here all day
#777 [10:06] <kevin23> yeah thats what i did but idk
#778 [10:06] <minme> can anyone help me
#779 [10:06] <kevin23> i gotta go see ya
#780 [10:06] * kevin23 [webchat@131.109.7.222] has quit. (Quit: webchat.esper.net)
#781 [10:06] <jdubs> Whenever i press play on any version, an error pops up and says the game crashed. I have completely deleted the game and downloaded it back and it still says the same thing.
#782 [10:19] * Will [webchat@host-92-9-250-76.as43234.net] has joined #minecrafthelp
#783 [10:19] <Will> Hi umm whats the difference between java and bedrock edition? im on a mac which one should i get? thanks.
#784 [10:20] <Will> is anybody here?
#785 [10:20] * IsaacNewtoon [webchat@static-168-0-52-54.interligadosnet.com.br] has joined #minecrafthelp
#786 [10:20] <Will> ok
#787 [10:21] <IsaacNewtoon> a
#788 [10:21] <Will> oh hello
#789 [10:21] <IsaacNewtoon> You Operator?
#790 [10:21] <Will> no
#791 [10:22] <Will> could ya help me please?
#792 [10:22] <IsaacNewtoon> Hello, I need help, I can not login to launcher, says my password is wrong along with the email. however. At mojang account I can log in normally. What can I do to solve
#793 [10:23] <Will> im not op i need help aswell lol
#794 [10:23] <Will> imma go goodluck :)
#795 [10:23] * Will [webchat@host-92-9-250-76.as43234.net] has quit. (Client Quit)
#796 [10:24] <IsaacNewtoon> Absol Kealper Hello, I need help, I can not login to launcher, says my password is wrong along with the email. however. At mojang account I can log in normally. What can I do to solve
#797 [10:24] <minme> i need help
#798 [10:24] <minme> any operator here
#799 [10:24] <IsaacNewtoon> Hello, I need help, I can not login to launcher, says my password is wrong along with the email. however. At mojang account I can log in normally. What can I do to solve
#800 [10:24] <minme> isaacnewtoon i got the same problem
#801 [10:26] * StarkillerHDTV [webchat@ip4d156c6d.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#802 [10:26] <minme> absol andrio espercorn greybot greyvulpine kealper lord_ralex lutzee mightyena morrolan urielsalis wug Hello, I need help, I can not login to launcher, says my password is wrong along with the email. however. At mojang account I can log in normally. What can I do to solve
#803 [10:27] <StarkillerHDTV> I want to login on the homepage but nothing happens
#804 [10:27] <IsaacNewtoon> minme
#805 [10:27] <minme> yes
#806 [10:27] <IsaacNewtoon> Hello, I need help, I can not login to launcher, says my password is wrong along with the email. however. At mojang account I can log in normally. What can I do to solve
#807 [10:27] <IsaacNewtoon> Hello, I need help, I can not login to launcher, says my password is wrong along with the email. however. At mojang account I can log in normally. What can I do to solve
#808 [10:27] <minme> copypaste
#809 [10:27] <IsaacNewtoon> What?
#810 [10:28] <minme> Hello, I need help, I can not login to launcher, says my password is wrong along with the email. however. At mojang account I can log in normally. What can I do to solve
#811 [10:28] * StarkillerHDTV [webchat@ip4d156c6d.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#812 [10:28] <minme> if u find something tell me
#813 [10:28] <IsaacNewtoon> Hello, I need help, I can not login to launcher, says my password is wrong along with the email. however. At mojang account I can log in normally. What can I do to solve
#814 [10:29] <minme> heeeeelp
#815 [10:30] <jdubs> Whenever i press play on any version, an error pops up and says the game crashed. I have completely uninstalled the game and downloaded it back and it still says the same thing.
#816 [10:32] <minme> Hello, I need help, I can not login to launcher, says my password is wrong along with the email. however. At mojang account I can log in normally. What can I do to solve
#817 [10:40] * jdubs [webchat@pool-100-37-53-20.nycmny.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#818 [10:43] <minme> Hello, I need help, I can not login to launcher, says my password is wrong along with the email. however. At mojang account I can log in normally. What can I do to solve
#819 [10:45] <minme> Hello, I need help, I can not login to launcher, says my password is wrong along with the email. however. At mojang account I can log in normally. What can I do to solve
#820 [10:45] <minme> help me please
#821 [10:54] <minme> i have not gotten any help for one hour jiss
#822 [10:54] <minme> help
#823 [11:01] * hasseknas [webchat@c83-251-146-134.bredband.comhem.se] has joined #minecrafthelp
#824 [11:05] <hasseknas> Hello! I have a problem with a realm save file. Im trying to set up a new server on a third party server-site but i have problems with the save file from our realm which i am trying to migrate to the new server. I am not facing any problems when when uploading a regular map. The error i get "404 - File or directory not found."
#825 [11:08] <mattym> hasseknas, You should probably ask your hosts support about that.
#826 [11:15] * Prysrak_Weisy [webchat@host-84-42-72-x.tts.debryansk.ru] has joined #minecrafthelp
#827 [11:15] <Prysrak_Weisy> Why when I enter the password with mail, then does not write to me that the password is wrong or that the wrong mail, does not write anything to me. Is this a mistake on your website? Or I not correctly wrote parole? Please help me.
#828 [11:17] <Prysrak_Weisy> I do not understand
#829 [11:28] * Zimetbaum [webchat@bd7a763b.virtua.com.br] has joined #minecrafthelp
#830 [11:31] * kaminska [webchat@agmj20.neoplus.adsl.tpnet.pl] has joined #minecrafthelp
#831 [11:32] <kaminska> hello i forget my email and password
#832 [11:32] <kaminska> i just remember login. What to do?
#833 [11:32] * Corranda326 [webchat@ip68-104-141-49.ph.ph.cox.net] has joined #minecrafthelp
#834 [11:33] * Zinaterazina [webchat@83-38-21-31.ftth.glasoperator.nl] has joined #minecrafthelp
#835 [11:33] * Corranda326 [webchat@ip68-104-141-49.ph.ph.cox.net] has quit. (Client Quit)
#836 [11:34] <Zinaterazina> Hello! I just bought the game (Java edition on Mac) but I cannot log in. Changed password etc. but nothing seems to work
#837 [11:34] <Zinaterazina> Anyone know what to do?
#838 [11:35] <Zimetbaum> Hello! I bought Minecraft in 2010 or 2011 (I can't remember) and played for a lot of years. I had stopped playing for a long time, but I decided to play again this month. But, for my surprise, I couldn't play, because my Minecraft account was migrated to a Mojang account in April. I don't remember if I migrated it or if someone stole my account. Th
#839 [11:35] <Zimetbaum> e thing is: if Mojang could tell me to what e-mail my Minecraft account was migrated to, I think I can get it back. Is it possible for them to give me this information? How? I don't have the transaction ID, because I bought the game a long time ago. Thanks and sorry for my English!
#840 [11:35] <Zimetbaum> e thing is: if Mojang could tell me to what e-mail my Minecraft account was migrated to, I think I can get it back. Is it possible for them to give me this information? How? I don't have the transaction ID, because I bought the game a long time ago. Thanks and sorry for my English!
#841 [11:37] * Zinaterazina [webchat@83-38-21-31.ftth.glasoperator.nl] has left #minecrafthelp
#842 [11:38] * dschrage16 [webchat@c-73-209-138-79.hsd1.il.comcast.net] has joined #minecrafthelp
#843 [11:39] <dschrage16> hello is there anyone that may be willing to help me
#844 [11:39] * Rib [webchat@0134102375.0.fullrate.ninja] has quit. (Quit: webchat.esper.net)
#845 [11:39] <dschrage16> with migrating my account
#846 [11:40] * Melram [webchat@ip-37-201-145-101.hsi13.unitymediagroup.de] has joined #minecrafthelp
#847 [11:43] * heqrts_ [webchat@089-100-180227.ntlworld.ie] has joined #minecrafthelp
#848 [11:43] <Melram> Hey there
#849 [11:43] <Melram> Since yesterday i cant login in my minecraft acc. I tried to wait one hour an reset the password but nothing works...
#850 [11:44] <heqrts_> what can i do if i forgot the pass to my accounts gmail, and my brother owns the gmail but i changed the pass to it and i dont remember it and i dont remember the password to my account either
#851 [11:45] <dschrage16> no one will answer u. this shit sucks
#852 [11:45] <Absol> dschrage16: Please keep it civil
#853 [11:45] * Melram [webchat@ip-37-201-145-101.hsi13.unitymediagroup.de] has quit. (Client Quit)
#854 [11:46] <dschrage16> no one will answer u. this sucks
#855 [11:46] * Melram [webchat@ip-37-201-145-101.hsi13.unitymediagroup.de] has joined #minecrafthelp
#856 [11:46] * Lord_of_Life_ [~Lord@46.217.14.127] has joined #minecrafthelp
#857 [11:46] <Melram> Hey there
#858 [11:46] <Melram> Since yesterday i cant login in my minecraft acc. I tried to wait one hour an reset the password but nothing works
#859 [11:46] <Melram> I can login at the mojang site but i can't at minecraft.net or the minecraft launcher
#860 [11:47] <heqrts_> :l
#861 [11:49] * Melram [webchat@ip-37-201-145-101.hsi13.unitymediagroup.de] has quit. (Client Quit)
#862 [11:50] * heqrts_ [webchat@089-100-180227.ntlworld.ie] has quit. (Quit: webchat.esper.net)
#863 [11:50] * Lord_of_Life [~Lord@46.217.197.238] has quit. (Ping timeout: 378 seconds)
#864 [11:52] <dschrage16> i can loginto my minecraft account. but then when i try to log into on the website or try to migrate it. i cant find the email that goes with the minecraft acocunt. someone plz help im bout to shoot myself
#865 [11:52] * Absol kicked dschrage16 from #minecrafthelp (Reason: schrage16 :Keep it civilized, you are just a human being)
#866 [11:53] * Zimetbaum [webchat@bd7a763b.virtua.com.br] has quit. (Quit: webchat.esper.net)
#867 [11:56] * kaminska [webchat@agmj20.neoplus.adsl.tpnet.pl] has quit. (Quit: webchat.esper.net)
#868 [12:02] * KayusRJ [webchat@IH5G.COM] has joined #minecrafthelp
#869 [12:02] <KayusRJ> Boa tarde, alguém disponível que possa me ajudar e que fale português?
#870 [12:02] * Kermeh [webchat@host86-180-74-40.range86-180.btcentralplus.com] has joined #minecrafthelp
#871 [12:03] <Kermeh> I have the Minecraft skin creator.. but don't wish to use it anymore.. how can I get rid of it
#872 [12:04] <KayusRJ> I buy Minecraft for Windows 10 Master Collection, but don't receive my Minecoins.
#873 [12:04] <KayusRJ> I buy Minecraft for Windows 10 Master Collection, but don't receive my Minecoins.
#874 [12:06] * KayusRJ [webchat@IH5G.COM] has left #minecrafthelp
#875 [12:22] * Rib [webchat@0134102375.0.fullrate.ninja] has joined #minecrafthelp
#876 [12:22] <Rib> Hey somebody willing to help again?
#877 [12:27] * minme [webchat@188.148.92.169] has quit. (Quit: webchat.esper.net)
#878 [12:27] * YapiDoo [webchat@BSN-142-232-53.dynamic.siol.net] has joined #minecrafthelp
#879 [12:27] <YapiDoo> https://prnt.sc/pbv1rs <---- Why this ?
#880 [12:30] <YapiDoo> pfff... bad helpers
#881 [12:30] <YapiDoo> sux af.
#882 [12:30] <YapiDoo> cya
#883 [12:30] * YapiDoo [webchat@BSN-142-232-53.dynamic.siol.net] has quit. (Client Quit)
#884 [12:30] * dhtdht020 [~dhtdht020@46-117-79-150.bb.netvision.net.il] has joined #minecrafthelp
#885 [12:31] * dhtdht020 [~dhtdht020@46-117-79-150.bb.netvision.net.il] has quit. (Remote host closed the connection)
#886 [12:34] * BenjaminR [webchat@90.240.59.206] has joined #minecrafthelp
#887 [12:34] <BenjaminR> hello
#888 [12:35] <BenjaminR> I want to know if I buy the pocket edition on fine craft and buy a texture pack will it show in my windows 10 bedrock edition ?
#889 [12:41] <BenjaminR> ?
#890 [12:42] * BenjaminR [webchat@90.240.59.206] has joined #minecrafthelp
#891 [12:42] <BenjaminR> I want to know if I buy the pocket edition on fine craft and buy a texture pack will it show in my windows 10 bedrock edition ?
#892 [12:44] * BenjaminR [webchat@90.240.59.206] has quit. (Client Quit)
#893 [12:45] <Rib> I just want to get out of offline mode
#894 [12:57] * Ghostface [webchat@ip-99.net-89-3-17.rev.numericable.fr] has joined #minecrafthelp
#895 [12:58] <Ghostface> hello, so i'v had a problem with a server. When i want to connect, it's saying : error io.netty.channel.abstractchannel$annotatedconnectexception connection timed out. what can i do ?
#896 [13:00] * qs_CaSper [webchat@p508D6E2E.dip0.t-ipconnect.de] has joined #minecrafthelp
#897 [13:01] <qs_CaSper> hallo iam new on c i buy it today i make a acount and now i can not loggin whith a acount from a frind it works but not whith my owne
#898 [13:06] <qs_CaSper> I bought minecraft today and registered myself I can log on minecraft.net with the phone but not on the pc what can that be
#899 [13:14] * hasseknas [webchat@c83-251-146-134.bredband.comhem.se] has quit. (Quit: webchat.esper.net)
#900 [13:24] * OceanTofu [webchat@85-76-148-113-nat.elisa-mobile.fi] has joined #minecrafthelp
#901 [13:27] <OceanTofu> I'm paying for a realm on java edition of minecraft, and I'm having an issue, where I keep getting disconnected out of the realm. First my everything around me freezes, and then I get kicked to main menu with simple messages saying connection lost and timed out. Problem is not my internet connection, because realm has worked perfectly fine before.
#902 [13:27] <OceanTofu> I have no idea what to do to stop this from happening.
#903 [13:27] * IDK [webchat@cpc80097-stkp11-2-0-cust397.10-2.cable.virginm.net] has joined #minecrafthelp
#904 [13:28] * IDK [webchat@cpc80097-stkp11-2-0-cust397.10-2.cable.virginm.net] has quit. (Client Quit)
#905 [13:31] * OceanTofu [webchat@85-76-148-113-nat.elisa-mobile.fi] has quit. (Quit: webchat.esper.net)
#906 [13:33] * DrWarpMan [webchat@nab1-i1-1877.imafex.sk] has joined #minecrafthelp
#907 [13:34] * DrWarpMan [webchat@nab1-i1-1877.imafex.sk] has quit. (Client Quit)
#908 [13:45] * D3clan [webchat@185.5.167.212] has joined #minecrafthelp
#909 [13:45] <D3clan> hello
#910 [13:47] * D3clan [webchat@185.5.167.212] has quit. (Client Quit)
#911 [13:55] * filipe02121990 [webchat@49.243.60.94.rev.vodafone.pt] has joined #minecrafthelp
#912 [13:59] <filipe02121990> eu queria recorrer a minha e nao consigo
#913 [13:59] * brayanzplayy [webchat@245.48.148.190.static.intelnet.net.gt] has joined #minecrafthelp
#914 [13:59] <brayanzplayy> hola
#915 [14:00] <brayanzplayy> hi
#916 [14:00] <brayanzplayy> my account
#917 [14:01] <filipe02121990> blencastre27@gmail.com
#918 [14:01] <brayanzplayy> password
#919 [14:01] <filipe02121990> nao dou
#920 [14:02] <brayanzplayy> ndeahç
#921 [14:03] <filipe02121990> fala pt
#922 [14:03] * brayanzplayy [webchat@245.48.148.190.static.intelnet.net.gt] has quit. (Client Quit)
#923 [14:04] * HelpMe [webchat@host72169496.direcway.com] has joined #minecrafthelp
#924 [14:04] <HelpMe> So when i launch my minecraft im confused why i dont have an installations tab to change the verison of my game
#925 [14:05] <HelpMe> Am i doing something wrong, did i download the wrong verison? cause it seems like everyone else has it on theres but me
#926 [14:05] <mattym> HelpMe, Did you download an older or alternative launcher?
#927 [14:05] <HelpMe> i downloaded the most recent one from mojange
#928 [14:05] <HelpMe> or whatever their name is
#929 [14:06] <mattym> HelpMe, From which page?
#930 [14:06] <HelpMe> like the offical minecraft site
#931 [14:07] <mattym> HelpMe, What options do you see on the launcher?
#932 [14:07] <HelpMe> everything except installations and the little pop up bar in the bottem left your supposed to have to change the verison
#933 [14:08] <mattym> HelpMe, Have you run the game at least once?
#934 [14:08] <HelpMe> yes
#935 [14:08] <HelpMe> many times
#936 [14:09] <mattym> HelpMe, And you are clicked on the Java Edition entry on the left, not the news tab right?
#937 [14:09] * filipe02121990 [webchat@49.243.60.94.rev.vodafone.pt] has quit. (Quit: webchat.esper.net)
#938 [14:09] * filipe02121990 [webchat@49.243.60.94.rev.vodafone.pt] has joined #minecrafthelp
#939 [14:09] <HelpMe> yes
#940 [14:10] <filipe02121990> HelpMe
#941 [14:10] <mattym> HelpMe, Can you get me a screenshot of what you see? You will need to provide it via an image share site like imgur or similar
#942 [14:11] <filipe02121990> quero recoperar a minha conta
#943 [14:12] <mattym> ??> filipe02121990 lang/pt
#944 [14:12] <Mightyena> filipe02121990: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#945 [14:14] <filipe02121990> I want to use my account
#946 [14:16] * filipe02121990 [webchat@49.243.60.94.rev.vodafone.pt] has quit. (Quit: webchat.esper.net)
#947 [14:18] * jese123xd [webchat@h94-245-50-152.cust.a3fiber.se] has joined #minecrafthelp
#948 [14:20] <jese123xd> Hello. I can`t login because an error code 2318.
#949 [14:22] <jese123xd> i have tried to remove it and uninstall it for trying to installera it again. It is not possible. Whatever I do the same code error 2318 blocks it.
#950 [14:23] * Twin [webchat@c-65-34-131-238.hsd1.fl.comcast.net] has joined #minecrafthelp
#951 [14:24] <jese123xd> I don` t know what to do and I am very sad.
#952 [14:24] <Twin> Hello, I just logged into my survival world and all of my signs in the world have mysteriously disappeared?
#953 [14:25] * Twin [webchat@c-65-34-131-238.hsd1.fl.comcast.net] has quit. (Client Quit)
#954 [14:34] * Merlo [webchat@ip54532eab.speed.planet.nl] has joined #minecrafthelp
#955 [14:35] <Merlo> hello, anybody knows how to do lan-playing on a macbook? my friends are already in a local surfer but my computer can't seem to find it
#956 [14:37] * doubleb [webchat@host209-165-dynamic.22-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#957 [14:37] <doubleb> hi
#958 [14:37] <Merlo> hi
#959 [14:39] <doubleb> I've a problem, me and my friends want to play with minecraft multiplayer(i have the pc version and my friends have the xbox one version) but we can't connect to our world
#960 [14:39] <doubleb> what's the problem??
#961 [14:40] <doubleb> we have all each other the same version 1.12.1
#962 [14:40] * Xeyame [~Xeyame@server-q7su72.xeya.me] has joined #minecrafthelp
#963 [14:41] <Merlo> dunno, no moderators here I beleive
#964 [14:41] <Merlo> I can't connect with my friends as well
#965 [14:41] <doubleb> f
#966 [14:41] <doubleb> thx m8
#967 [14:42] * Merlo [webchat@ip54532eab.speed.planet.nl] has quit. (Quit: webchat.esper.net)
#968 [14:52] * jese123xd [webchat@h94-245-50-152.cust.a3fiber.se] has quit. (Quit: webchat.esper.net)
#969 [14:53] * Renee [webchat@108-213-202-184.lightspeed.chtnsc.sbcglobal.net] has joined #minecrafthelp
#970 [14:54] <Renee> I need help resetting my password so I can get in and cancel my realm subscription. I've made several attempts thru the website and have received nothing back
#971 [14:59] * Renee [webchat@108-213-202-184.lightspeed.chtnsc.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#972 [15:28] * LauMoonlight [webchat@host-181-16-85-209.telered.com.ar] has joined #minecrafthelp
#973 [15:28] * LauMoonlight [webchat@host-181-16-85-209.telered.com.ar] has quit. (Client Quit)
#974 [15:28] * Morgoran [webchat@24-236-221-86.dhcp.aldl.mi.charter.com] has joined #minecrafthelp
#975 [15:29] <Morgoran> I can't get the launcher to start, "Couldn't load launcher core from"
#976 [15:29] * LauMoonlight [webchat@host-181-16-85-209.telered.com.ar] has joined #minecrafthelp
#977 [15:29] * LauMoonlight [webchat@host-181-16-85-209.telered.com.ar] has quit. (Client Quit)
#978 [15:30] * Harbinger [webchat@05476237.skybroadband.com] has joined #minecrafthelp
#979 [15:31] * Bill [webchat@rr-64-25-208-238.teljet.com] has joined #minecrafthelp
#980 [15:31] <Harbinger> hi my game crashes every time i try and load into it. With exit code 1
#981 [15:32] <Bill> Someone migrated my account and I got an alert email, I followed the instructions to get in touch with Mojang. Is this something I need to wait for them on?
#982 [15:33] <Morgoran> I've uninstalled and reinstalled, removed all windows updates, updated my drivers, rolled back to a system restore point, disabled my anti-virus, reinstalled java and restarted the PC about 3 dozen times. It still won't run
#983 [15:34] <Bill> I think I got my answer from Espercorn's Notice. Thank you!
#984 [15:34] * Bill [webchat@rr-64-25-208-238.teljet.com] has quit. (Client Quit)
#985 [15:35] * LokiithoJose [webchat@static-218-245-85-188.ipcom.comunitel.net] has joined #minecrafthelp
#986 [15:36] <LokiithoJose> Spanish?
#987 [15:36] <LokiithoJose> Spanish?
#988 [15:37] * Morgoran [webchat@24-236-221-86.dhcp.aldl.mi.charter.com] has left #minecrafthelp
#989 [15:38] * Prysrak_Weisy [webchat@host-84-42-72-x.tts.debryansk.ru] has quit. (Quit: webchat.esper.net)
#990 [15:40] * Harbinger [webchat@05476237.skybroadband.com] has quit. (Quit: webchat.esper.net)
#991 [15:47] * Dogonnit [webchat@180-150-36-136.b49624.bne.nbn.aussiebb.net] has joined #minecrafthelp
#992 [16:03] * Reeper [webchat@p5492F43F.dip0.t-ipconnect.de] has joined #minecrafthelp
#993 [16:03] * Reeper [webchat@p5492F43F.dip0.t-ipconnect.de] has quit. (Client Quit)
#994 [16:04] * Reeper [webchat@p5492F43F.dip0.t-ipconnect.de] has joined #minecrafthelp
#995 [16:04] <Reeper> Hello, my Account has been migrated but I can´t login since I dont get any e-mails for password recovery - I have written the support in August but did not get any reply
#996 [16:07] <SlimeDiamond> Are you logging in with username or email?
#997 [16:08] <Reeper> I´ve created a new Mojang Account - I had the Java Version and there I´ve logged in with my username
#998 [16:09] <SlimeDiamond> Try logging in with your e-mail
#999 [16:10] <Reeper> Yeah so I´m in the "new" Mojang account now but can´t access my old Java Version
#1000 [16:10] <SlimeDiamond> Ah
#1001 [16:11] <SlimeDiamond> *that does not make sense*
#1002 [16:11] <SlimeDiamond> Did you migrate to Mojang account?
#1003 [16:11] <SlimeDiamond> and you're trying to log in with your old name
#1004 [16:12] <Reeper> It was automatically migrated but I could not log in and also did not get any e-mail for password recovery - I only have a transaction code from the purchase
#1005 [16:12] <SlimeDiamond> so you cannot log in?
#1006 [16:13] <Reeper> I created a new Mojang Account as suggested in the help articles and tried then to recover my old java version with the transaction code but cannot find where to enter this or how to redeem it
#1007 [16:13] <Reeper> The migration went wrong
#1008 [16:14] <Reeper> I could create a new mojang account with my previously used e-mailadress so the migration did not work
#1009 [16:14] <SlimeDiamond> You got a new mojang account, and migrated to that?
#1010 [16:14] <Reeper> I wanted to migrate to that but it did not work
#1011 [16:14] <SlimeDiamond> So you're having trouble migrating?
#1012 [16:15] <Reeper> yup seems so
#1013 [16:15] <SlimeDiamond> why are you migrating in the first place?
#1014 [16:16] <Reeper> I got this e-mail: " Hi,
#1015 [16:16] <Reeper> We’ve just migrated your Minecraft account into a Mojang account. If you requested this, well done! You don’t need to do anything else. "
#1016 [16:16] <SlimeDiamond> did you want to do it?
#1017 [16:16] <Reeper> nope
#1018 [16:16] <SlimeDiamond> And now you cannot log in?
#1019 [16:17] <Reeper> I tried to log in with this e-mail which has obvioulsy been migrated but there was no accout registered suddenly - so I created one with this e-mail and now i want to have access to my purchased java version
#1020 [16:18] <SlimeDiamond> What error do you get when you try to log in?
#1021 [16:18] <Reeper> First there was - no account registered under this e-mailaddress - and now since I have created the account I can log-in but it says that I dont have bought minecraft
#1022 [16:19] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#1023 [16:19] <SlimeDiamond> that is very strange..
#1024 [16:19] <Reeper> yup thats what i thought
#1025 [16:19] <Reeper> and support is not answering for over a month now
#1026 [16:19] <SlimeDiamond> You've been locked out for a MONTH??
#1027 [16:19] <Reeper> yes - i did not play previously and wanted to start again
#1028 [16:20] <Reeper> I wrote an e-mail on August 17th but no reply yet
#1029 [16:20] <SlimeDiamond> yeah Mojang support is sloooow
#1030 [16:20] <Reeper> is there any way to download the java version?
#1031 [16:20] <SlimeDiamond> Yes
#1032 [16:21] <SlimeDiamond> https://www.minecraft.net/en-us/download/
#1033 [16:23] <Reeper> Thank you
#1034 [16:23] <SlimeDiamond> You are welcome. :)
#1035 [16:24] * nico [webchat@67.230.49.22] has joined #minecrafthelp
#1036 [16:24] <nico> i want to download minecraft but i cant login
#1037 [16:25] <SlimeDiamond> You want to just simply download it?
#1038 [16:25] <nico> yes the java edition
#1039 [16:25] <SlimeDiamond> https://www.minecraft.net/en-us/download/
#1040 [16:25] <SlimeDiamond> bop
#1041 [16:25] <SlimeDiamond> there you go
#1042 [16:25] <nico> but i cant login to pay for it
#1043 [16:25] <SlimeDiamond> You want to pay for it?
#1044 [16:25] <SlimeDiamond> like buy the game?
#1045 [16:25] <nico> yes
#1046 [16:26] <SlimeDiamond> https://my.minecraft.net/en-us/store/minecraft/#register
#1047 [16:26] <nico> i already have an account
#1048 [16:26] <nico> but i cantt login
#1049 [16:27] <SlimeDiamond> You want to login to your account?
#1050 [16:27] <nico> yes
#1051 [16:27] <SlimeDiamond> are you using email or username?
#1052 [16:27] <nico> email
#1053 [16:28] <SlimeDiamond> Try username?
#1054 [16:28] <nico> how
#1055 [16:28] <SlimeDiamond> enter it in the username/email box...
#1056 [16:28] <nico> when i created my account recently it only said email and password
#1057 [16:29] <SlimeDiamond> Put your username in the email box
#1058 [16:29] <SlimeDiamond> try that
#1059 [16:30] <nico> i dont have one
#1060 [16:30] <nico> when i created the account
#1061 [16:30] <nico> i only put in the email and password
#1062 [16:30] <SlimeDiamond> You don't have a username?!
#1063 [16:31] <SlimeDiamond> Player11278
#1064 [16:31] <SlimeDiamond> lol
#1065 [16:31] <nico> thats my username
#1066 [16:31] <SlimeDiamond> ???
#1067 [16:31] <nico> im confused
#1068 [16:32] <SlimeDiamond> I am too
#1069 [16:32] <SlimeDiamond> Your email is your username??
#1070 [16:32] <SlimeDiamond> because that is not possible
#1071 [16:33] <nico> no
#1072 [16:33] <SlimeDiamond> Then what is your username?
#1073 [16:33] <SlimeDiamond> I do not think your properly bought Minecraft...
#1074 [16:33] <nico> when i created the account i only put in an email and password
#1075 [16:33] <nico> i havent bought it yet
#1076 [16:33] <SlimeDiamond> is this a Mojang account?
#1077 [16:33] <nico> i have to login on minecraft.net to buy it
#1078 [16:34] <SlimeDiamond> ohhhhhhhhhhh
#1079 [16:34] <SlimeDiamond> yeah, just use email and password for thta
#1080 [16:34] <SlimeDiamond> that*
#1081 [16:34] <nico> but when i enter it it isnt working
#1082 [16:34] <SlimeDiamond> what is the error?
#1083 [16:34] <nico> when i press login nothing happens
#1084 [16:35] <nico> it stays on the same page
#1085 [16:35] <SlimeDiamond> Nothing at all happens?
#1086 [16:35] <SlimeDiamond> just *dead silence*?
#1087 [16:35] <nico> no i put in the email and password and press login then nothing happens
#1088 [16:36] <nico> nothing on the page changes and i dont login
#1089 [16:36] <nico> yes dead silence
#1090 [16:36] <SlimeDiamond> you just straight up stay on the page....
#1091 [16:37] <nico> yes
#1092 [16:37] <SlimeDiamond> idfk
#1093 [16:37] <SlimeDiamond> Sorry
#1094 [16:37] <nico> i think its my computer cuz when i tried it on a another one
#1095 [16:38] <nico> it worked but i dont want to buy it on that on
#1096 [16:38] <nico> one*
#1097 [16:38] <nico> ok
#1098 [16:38] <SlimeDiamond> tried rebooting your PC?
#1099 [16:38] <nico> yes i restarted it
#1100 [16:38] <SlimeDiamond> just buy it on that computer, and download it on your other one that you want it on lol
#1101 [16:39] <nico> wdym
#1102 [16:39] <SlimeDiamond> you said it works on another computer, right?
#1103 [16:39] <nico> yes to login
#1104 [16:39] <nico> i didnt buy it yet
#1105 [16:40] <SlimeDiamond> buy it on that computer, and just download it on the computer you want to use it on
#1106 [16:40] * klaudia10309 [webchat@88-108-224-143.dynamic.dsl.as9105.com] has joined #minecrafthelp
#1107 [16:40] * Reeper [webchat@p5492F43F.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#1108 [16:40] <klaudia10309> Hello
#1109 [16:40] <SlimeDiamond> Hi!
#1110 [16:40] <klaudia10309> I have a quick question
#1111 [16:40] <SlimeDiamond> sure thing
#1112 [16:40] <klaudia10309> I used to have a Minecraft account as a child a few years back. I found my username and password on my old laptop but I have no clue what the email was. I also don't remember the old transaction ID because as I said, it was quite some time ago. Is there any way You can help?
#1113 [16:41] <nico> how do i buy it on one then get it on the other]
#1114 [16:41] <SlimeDiamond> nico: Buy it on your other PC
#1115 [16:41] <SlimeDiamond> and download it on the pc you want to play it on
#1116 [16:41] <klaudia10309> Is there any way to get past it?
#1117 [16:42] <SlimeDiamond> klaudia10309: you forgot the email?
#1118 [16:42] <klaudia10309> I know my password and username but not the email.
#1119 [16:42] <SlimeDiamond> try to log in with th username
#1120 [16:42] <SlimeDiamond> the*
#1121 [16:42] <klaudia10309> Where?
#1122 [16:42] <klaudia10309> It asks for the email
#1123 [16:42] <klaudia10309> On every website.
#1124 [16:43] <SlimeDiamond> oh
#1125 [16:43] <SlimeDiamond> ffs
#1126 [16:43] <SlimeDiamond> lol
#1127 [16:43] <SlimeDiamond> I'm so stupid, sorry
#1128 [16:43] <nico> SlimeDiamond if buy it on that pc wont it stay on that pc
#1129 [16:44] <SlimeDiamond> nico: Download it on the PC you want to freaking play it on after buying it on the other PC
#1130 [16:44] <SlimeDiamond> is there any other way I explain that?!
#1131 [16:44] <SlimeDiamond> I can*
#1132 [16:44] <klaudia10309> SlimeDiamond can I still get an explanation haha
#1133 [16:45] <SlimeDiamond> klaudia10309: If you don't know what your email is, you're sorta screwed...
#1134 [16:45] <nico> SlimeDiamond but will i be able to send it to it
#1135 [16:45] <SlimeDiamond> send what, nico?
#1136 [16:45] <klaudia10309> Why do they expect me to know my email from 2010?
#1137 [16:45] <SlimeDiamond> wow 2010 lol
#1138 [16:46] <nico> SlimeDiamond doesnt it download on the pc i buy it on
#1139 [16:46] <klaudia10309> When email wasn't even important back then it was only username and password.
#1140 [16:46] <SlimeDiamond> yes but you can download it on the other pc
#1141 [16:46] <SlimeDiamond> after you buy it on the other
#1142 [16:47] <klaudia10309> So theres nothing I can do?
#1143 [16:47] <SlimeDiamond> Not that I know of, sorry
#1144 [16:47] <klaudia10309> eh
#1145 [16:47] <nico> so if i buy it on a pc i can put it on another one
#1146 [16:47] <SlimeDiamond> without a valid ticket number doo thingy you're screwed
#1147 [16:47] <SlimeDiamond> yes nic
#1148 [16:47] <SlimeDiamond> o
#1149 [16:48] * klaudia10309 [webchat@88-108-224-143.dynamic.dsl.as9105.com] has quit. (Quit: webchat.esper.net)
#1150 [16:48] <nico> ok thx
#1151 [16:48] <SlimeDiamond> https://www.minecraft.net/en-us/download/
#1152 [16:48] <SlimeDiamond> after buying it
#1153 [16:53] * EC_KStein [webchat@ipservice-092-208-061-025.092.208.pools.vodafone-ip.de] has joined #minecrafthelp
#1154 [17:04] * Rome [webchat@120.29.108.222-rev.convergeict.com] has joined #minecrafthelp
#1155 [17:06] <Rome> Good day I had to paypay realm TWICE, it wont bother me that much but the thing is this is the second time this happened
#1156 [17:06] <Rome> Pay my realm*
#1157 [17:08] * Ash [webchat@5e04a69b.bb.isp.sky.com] has joined #minecrafthelp
#1158 [17:09] <Ash> I cannot remember what I set my security questions as and the email associated with my account seems to have been deleted
#1159 [17:09] <Rome> Sure do hope someone over here will help
#1160 [17:10] <Ash> Same as I have been trying to sort it out for about a two years
#1161 [17:10] <Rome> Whats the prob with yours?
#1162 [17:10] <Ash> My email that I used seems to have been deleted so I can't reset my security questions
#1163 [17:12] <Rome> Deleted? You dont have access to your email? If thats tha case maybe you have a backup email connected to your old email or have a phone number synced with it and can retrieve your old one
#1164 [17:14] <Ash> I'm not sure If I have a backup email but I may have a phone number. Would you know how to retrieve my old email?
#1165 [17:15] * Matrix_1001 [webchat@qubcpq0339w-lp140-01-70-29-168-197.dsl.bell.ca] has joined #minecrafthelp
#1166 [17:16] <Matrix_1001> I play with MINECRAFT JAVA EDITION 1.14.4 and i would like to add my friend. He play whit Java too. How can i?
#1167 [17:18] * Rome [webchat@120.29.108.222-rev.convergeict.com] has quit. (Quit: webchat.esper.net)
#1168 [17:28] * Marcgoal2004 [webchat@205.red-88-16-60.dynamicip.rima-tde.net] has joined #minecrafthelp
#1169 [17:28] <Marcgoal2004> Hello?
#1170 [17:29] <Marcgoal2004> Im looking for help whit
#1171 [17:30] <Marcgoal2004> a problem with realms
#1172 [17:31] <Marcgoal2004> Hello?
#1173 [17:31] <SlimeDiamond> h
#1174 [17:31] <SlimeDiamond> I help
#1175 [17:32] <Marcgoal2004> Ok so, im having pproblem while getting in a frinds realm
#1176 [17:32] <SlimeDiamond> okay
#1177 [17:32] <SlimeDiamond> what is your error?
#1178 [17:33] <Marcgoal2004> It doesn't show any error message it just doesnn't enter
#1179 [17:33] <Marcgoal2004> its stays on the building terrain screen
#1180 [17:33] <SlimeDiamond> No error message... tht's strange
#1181 [17:33] <SlimeDiamond> that's*
#1182 [17:33] <Marcgoal2004> Yeah i know
#1183 [17:33] <SlimeDiamond> is it just you?
#1184 [17:33] <Marcgoal2004> Yep
#1185 [17:34] <SlimeDiamond> So, simply no error?
#1186 [17:34] <Marcgoal2004> yes
#1187 [17:34] * Freddie [webchat@c-67-180-160-46.hsd1.ca.comcast.net] has joined #minecrafthelp
#1188 [17:34] <SlimeDiamond> just kicks you back to the title screen?
#1189 [17:34] <Marcgoal2004> no, it stays there for minutes, then minecraft crashes
#1190 [17:35] <SlimeDiamond> Maybe it's too laggy of a world? lol
#1191 [17:35] <Marcgoal2004> It is an original copy
#1192 [17:35] <Freddie> something is going on with the maps leading to the woodland mansion.
#1193 [17:35] <SlimeDiamond> Just a sec, Freddie
#1194 [17:35] <Marcgoal2004> I don't think so, i have a good internet and the admis has too
#1195 [17:36] <SlimeDiamond> very weird
#1196 [17:37] <Marcgoal2004> yeah i juat thought the same
#1197 [17:37] * Freddie [webchat@c-67-180-160-46.hsd1.ca.comcast.net] has quit. (Client Quit)
#1198 [17:37] <Marcgoal2004> F for Freddie
#1199 [17:38] <SlimeDiamond> f for HexChat I broke something
#1200 [17:39] <Marcgoal2004> So i tried to rejoin, erase and then get another invitation... But noyhing
#1201 [17:39] <Marcgoal2004> Dafuq? xD
#1202 [17:40] <SlimeDiamond> Ah, much better
#1203 [17:40] <SlimeDiamond> Right, what was this we were talking about?
#1204 [17:40] <Marcgoal2004> My minecraft realms problem
#1205 [17:40] <SlimeDiamond> ah yes
#1206 [17:41] <SlimeDiamond> So you crash?
#1207 [17:41] <SlimeDiamond> have you tried allocating more memory to Minecraft?
#1208 [17:41] <Marcgoal2004> hhow do i do that
#1209 [17:42] <SlimeDiamond> in your installations tab
#1210 [17:42] <SlimeDiamond> click the 3 dots on your version
#1211 [17:42] <SlimeDiamond> edit
#1212 [17:42] <SlimeDiamond> more options
#1213 [17:43] <Marcgoal2004> wait
#1214 [17:43] <Marcgoal2004> do you have discord
#1215 [17:43] <SlimeDiamond> yes
#1216 [17:43] <Marcgoal2004> ill give you mine in private i dont like this chat
#1217 [17:43] <SlimeDiamond> Slimey#1386
#1218 [17:45] * Ballisticg12 [webchat@96-32-8-142.dhcp.nwtn.ct.charter.com] has joined #minecrafthelp
#1219 [17:46] <Ballisticg12> How do you fix a corrupted world on windows 10 for Xbox one
#1220 [17:46] <SlimeDiamond> I have no idea, sorry
#1221 [17:46] <Ballisticg12> dang
#1222 [17:46] <SlimeDiamond> stick around and someone else might answer your question
#1223 [17:47] <Ballisticg12> alright
#1224 [17:51] * Ballisticg12 [webchat@96-32-8-142.dhcp.nwtn.ct.charter.com] has quit. (Quit: webchat.esper.net)
#1225 [17:51] * Dogonnit [webchat@180-150-36-136.b49624.bne.nbn.aussiebb.net] has quit. (Quit: webchat.esper.net)
#1226 [17:56] * Ballisticg12 [webchat@96-32-8-142.dhcp.nwtn.ct.charter.com] has joined #minecrafthelp
#1227 [17:57] <Ballisticg12> Is it possible to save a corrupted world?
#1228 [18:01] * Ash [webchat@5e04a69b.bb.isp.sky.com] has quit. (Quit: webchat.esper.net)
#1229 [18:04] * Ballisticg12 [webchat@96-32-8-142.dhcp.nwtn.ct.charter.com] has quit. (Quit: webchat.esper.net)
#1230 [18:13] * Dark [webchat@c-67-177-2-35.hsd1.ut.comcast.net] has joined #minecrafthelp
#1231 [18:16] <Dark> My brother and I are trying to connect computers through LAN, and it isn't working in version 1.12.2. I get the error io.netty.channel.abstractchannel$annotatedconnectexception: connection timed out: no further information: . I Launched a 2nd Minecraft on my computer, and it shows in the multiplayer on mine, but not my brother's. We are on the same
#1232 [18:16] <Dark> internet. please, we need help
#1233 [18:17] * Dark [webchat@c-67-177-2-35.hsd1.ut.comcast.net] has quit. (Client Quit)
#1234 [18:19] * coby [webchat@122-62-231-234-adsl.sparkbb.co.nz] has joined #minecrafthelp
#1235 [18:20] <coby> the website wont let me click the login buttion it just does nothing ive cleared cookies and all the
#1236 [18:21] <coby> and i cant log in on the luncher
#1237 [18:22] * coby [webchat@122-62-231-234-adsl.sparkbb.co.nz] has quit. (Client Quit)
#1238 [19:38] * aed [webchat@syr-136-62.syr.edu] has joined #minecrafthelp
#1239 [19:38] <aed> How do I reactivate my old account?
#1240 [19:39] <aed> hello
#1241 [19:51] * nacho [webchat@104.194.218.47] has joined #minecrafthelp
#1242 [19:53] <nacho> I cant login to my account, i got this message "Invalid email or password
#1243 [19:53] <nacho> If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username. " and then went over to the mojang help web page and did the account migration things still coundt login, what can i do ?
#1244 [20:06] * marylandcookies [webchat@cpc91662-hart11-2-0-cust54.11-3.cable.virginm.net] has joined #minecrafthelp
#1245 [20:07] <marylandcookies> Migrated my account months ago, now i cant remember any of my stuff.]
#1246 [20:16] * JTG_ [webchat@c-68-49-215-233.hsd1.mi.comcast.net] has joined #minecrafthelp
#1247 [20:17] * Bryson2213 [webchat@cpe-68-203-155-80.tx.res.rr.com] has joined #minecrafthelp
#1248 [20:17] <Bryson2213> why wont my Minecraft java work
#1249 [20:18] <JTG_> Apologies if this is already been discussed but I cannot log into my Minecraft account on Nintendo Switch .
#1250 [20:19] <JTG_> Screen goes black for three or four minutes and then says error has occurred any thoughts on this
#1251 [20:19] * Bryson2213 [webchat@cpe-68-203-155-80.tx.res.rr.com] has quit. (Client Quit)
#1252 [20:19] * JTG_ [webchat@c-68-49-215-233.hsd1.mi.comcast.net] has quit. (Client Quit)
#1253 [20:51] * AuBot [~Bot@24-181-103-224.dhcp.leds.al.charter.com] has joined #minecrafthelp
#1254 [21:03] * tateand [webchat@c-73-83-154-242.hsd1.wa.comcast.net] has joined #minecrafthelp
#1255 [21:04] <tateand> i need help migrating my old minecraft account to a mojang account
#1256 [21:11] * dakota [webchat@c-67-165-239-200.hsd1.co.comcast.net] has joined #minecrafthelp
#1257 [21:11] * Carlson [webchat@103.217.167.24] has joined #minecrafthelp
#1258 [21:11] <Carlson> hello?
#1259 [21:13] * Carlson [webchat@103.217.167.24] has quit. (Client Quit)
#1260 [21:14] * Murkiest [webchat@n175-36-147-230.mrk2.qld.optusnet.com.au] has joined #minecrafthelp
#1261 [21:14] <dakota> java platform SE binary not responding Error game crashed...turned off Norton smart firewall. What else should I try?
#1262 [21:14] <Murkiest> Every time I launch MC it comes up with the error message "The game crashed whilst initializing game
#1263 [21:14] <Murkiest> Error: java.lang.NoClassDefFoundError: cen"
#1264 [21:15] <Murkiest> I use Forge 1.8.9
#1265 [21:18] <Murkiest> What can I do to fix this?
#1266 [21:19] <dakota> thanks
#1267 [21:19] * dakota [webchat@c-67-165-239-200.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#1268 [21:24] * Luxkins [webchat@173-171-181-230.res.bhn.net] has joined #minecrafthelp
#1269 [21:25] <Luxkins> I accidentally put the wrong date setting up my account. I wasn’t bored 9/12/2019...
#1270 [21:25] <Luxkins> email: tishia.alverio@outlook.com
#1271 [21:25] <Luxkins> born*
#1272 [21:25] <Luxkins> born*
#1273 [21:28] * Luxkins [webchat@173-171-181-230.res.bhn.net] has left #minecrafthelp
#1274 [21:33] * tateand [webchat@c-73-83-154-242.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#1275 [21:36] * wildebeast_ [webchat@76-252-225-165.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#1276 [21:36] <wildebeast_> There is a problem with seeing skins
#1277 [21:36] <wildebeast_> i need help
#1278 [21:36] <wildebeast_> I cant see the
#1279 [21:36] <wildebeast_> oh god oh heck
#1280 [21:38] * Julesivat [webchat@pool-98-114-16-52.phlapa.fios.verizon.net] has joined #minecrafthelp
#1281 [21:39] <Julesivat> I wanted to get minecraft bedrock edition, but I bought java under the impression I could download bedrock from that, but apparently it is now a completely separate purchase on its own -- how do I refund my money so I can get the version I want?
#1282 [21:40] <wildebeast_> i have no clue Jules
#1283 [21:40] <wildebeast_> that something you send to the support ticket.
#1284 [21:40] <Julesivat> thanks wildebeast_
#1285 [21:41] <wildebeast_> np
#1286 [21:42] * ivan [~ivan@static.38.6.217.95.clients.your-server.de] has joined #minecrafthelp
#1287 [21:43] * ivan` [~ivan@static.38.6.217.95.clients.your-server.de] has quit. (Ping timeout: 190 seconds)
#1288 [21:44] <wildebeast_> please respond
#1289 [21:54] * Julesivat [webchat@pool-98-114-16-52.phlapa.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#1290 [22:04] * Shippo [webchat@c-73-10-39-52.hsd1.nj.comcast.net] has joined #minecrafthelp
#1291 [22:04] <Shippo> Hi
#1292 [22:05] <Shippo> My minecraft keeps crashing i was wondering if anyone could help me ✋
#1293 [22:10] <Shippo> hmmm
#1294 [22:16] <Shippo> Nvm good sirs i fixed it my self :DD
#1295 [22:16] <Shippo> you all can continue masturbating
#1296 [22:24] * aed [webchat@syr-136-62.syr.edu] has quit. (Quit: webchat.esper.net)
#1297 [22:27] * gogglebot [webchat@194.187.251.174] has joined #minecrafthelp
#1298 [22:28] <gogglebot> Hello, anyone in at the moment?
#1299 [22:32] <gogglebot> I'm trying to have a java server generate a customised flat world and it's just ignoring the generator-settings line. I've got it set as `generator-settings=minecraft:bedrock,3*minecraft:dirt,59*minecraft:stone,minecraft:grass_block;minecraft:plains` in server.properties, `level-type=flat`
#1300 [22:33] <gogglebot> However it just generates a normal (see: no stone) superflat
#1301 [22:43] * JTG [webchat@c-68-49-215-233.hsd1.mi.comcast.net] has joined #minecrafthelp
#1302 [22:44] * JTG [webchat@c-68-49-215-233.hsd1.mi.comcast.net] has quit. (Client Quit)
#1303 [22:51] <Andrio> gogglebot, try creating the world in the single player menu and importing it to your server.
#1304 [23:01] * JTG [webchat@c-68-49-215-233.hsd1.mi.comcast.net] has joined #minecrafthelp
#1305 [23:02] * JTG [webchat@c-68-49-215-233.hsd1.mi.comcast.net] has quit. (Client Quit)
#1306 [23:18] <gogglebot> I came to this solution Andrio, it worked! It seems servers have been broken since 1.14 released and just ignore the generator-settings data completely.
#1307 [23:18] <gogglebot> I came to this solution Andrio, it worked! It seems servers have been broken since 1.14 released and just ignore the generator-settings data completely.
#1308 [23:18] * gogglebot [webchat@194.187.251.174] has left #minecrafthelp
#1309 [23:19] * Cholo [webchat@122.105.26.95] has joined #minecrafthelp
#1310 [23:19] <Cholo> hello
#1311 [23:22] <Cholo> I haven't been able to sign into minecraft lately and i'm not quite sure why, every time i would sign in all that would happen is the login button turning gray and nothing more.
#1312 [23:46] * Lord_of_Life [~Lord@46.217.14.222] has joined #minecrafthelp
#1313 [23:51] * Lord_of_Life_ [~Lord@46.217.14.127] has quit. (Ping timeout: 378 seconds)