#1 [00:00] * DJ [webchat@138-107-178-69.gci.net] has joined #minecrafthelp
#2 [00:01] <DJ> How do I log into the Minecraft launcher when it doesn't accept my credentials?
#3 [00:02] <Andrio> ??> joshtheboss tools/HJT
#4 [00:02] <Mightyena> joshtheboss: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#5 [00:02] <Mightyena> joshtheboss: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#6 [00:03] <Andrio> DJ, can you log in at https://account.mojang.com/ ?
#7 [00:04] <DJ> Yes I can log in there
#8 [00:10] <DJ> https://paste.ubuntu.com/p/rqdRBrNxq3/
#9 [00:10] <joshtheboss> hopefully i did this right lol
#10 [00:11] <joshtheboss> https://paste.ubuntu.com/p/Y3SfkHf62h/
#11 [00:16] <DJ> Minecraft.net and the Launcher is what is giving me login issues
#12 [00:17] * A_Moose [webchat@ws1-dsl-74-215-109-33.fuse.net] has quit. (Quit: webchat.esper.net)
#13 [00:17] <DJ> Tried changing my password too
#14 [00:18] <GreyVulpine> Well.. there's why
#15 [00:19] <DJ> Logging in with my new password still comes up with invalid
#16 [00:19] <GreyVulpine> Yup
#17 [00:20] <GreyVulpine> So, the issue is that somebody who had access to that computer had used a pirated launcher, either to get around paying for minecraft, or to use alternative names for minecraft
#18 [00:21] <GreyVulpine> What that pirated launcher does, is direct all mojang authentication to third-party servers, so that people can use those stolen and compromised accounts to log in and play minecraft. Now that you want to actually log in with a real account, you're sending those real credentials to a fake authentication server that's not actually run by Mojang
#19 [00:22] <DJ> How do I fix that?
#20 [00:22] <GreyVulpine> Hence, why you can't log into the launcher, you can't log into minecraft.net, and etc
#21 [00:22] <GreyVulpine> First off, delete that cracked/pirated launcher.
#22 [00:23] <joshtheboss> lmao i still cant create an account
#23 [00:24] <GreyVulpine> DJ - Head to your start menu, in the search bar, type in: notepad and do not press enter. Instead, right-click on the notepad search result and choose Run as Administrator. Let me know when you have notepad open.
#24 [00:25] <DJ> Its open
#25 [00:25] <GreyVulpine> DJ - Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#26 [00:26] <DJ> Ok, a text file named hosts is open
#27 [00:26] <GreyVulpine> DJ - Look towards the bottom of the file. You'll see at least two lines that have "mojang" in them. Delete both those lines. Save the file. Change your password on the website. Then attempt to log into the official launcher.
#28 [00:30] <DJ> Thank you! It worked.
#29 [00:30] * GreyVulpine nods
#29 [00:32] <GreyVulpine> joshtheboss - Can you turn off mcafee's firewall and try again?
#30 [00:33] * bbb [webchat@5adc7c7c.bb.sky.com] has joined #minecrafthelp
#31 [00:34] * bbb [webchat@5adc7c7c.bb.sky.com] has quit. (Client Quit)
#32 [00:34] <joshtheboss> ohhhh okay i got it, thank you !!
#33 [00:35] <joshtheboss> youre appreciated lol
#34 [01:15] * stonerintheback [webchat@ip98-167-21-76.lv.lv.cox.net] has joined #minecrafthelp
#35 [01:15] <stonerintheback> yo
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#37 [01:42] * MrPLoo [webchat@x5f736792.dyn.telefonica.de] has joined #minecrafthelp
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#39 [02:08] * drewbreesthegoat [webchat@snat1.mrfylke.no] has joined #minecrafthelp
#40 [02:08] <drewbreesthegoat> Unable to login to minecraft java edition. I can login to mojang though. Anyone?
#41 [02:09] <GreyVulpine> Pirated minecraft?
#42 [02:10] <drewbreesthegoat> no i have bought it.
#43 [02:10] <GreyVulpine> Before this?
#44 [02:10] <drewbreesthegoat> yeah i bought it in 2014
#45 [02:12] <GreyVulpine> Have you ever pirated minecraft before?
#46 [02:13] <drewbreesthegoat> um well yeah, but that was before i remembered that i had an account. My friends who also pirated it in the first place, were able to login though.
#47 [02:14] <GreyVulpine> Yeah, that'll be what happens
#48 [02:14] <drewbreesthegoat> how can i fix it?
#49 [02:14] <GreyVulpine> Head to your start menu, in the search bar, type in: notepad and do not press enter. Instead, right-click on the notepad search result and choose Run as Administrator. Let me know when you have notepad open.
#50 [02:15] <drewbreesthegoat> open now
#51 [02:16] <GreyVulpine> Go up to File -> Open. In the Filename box, type in exactly: %systemroot%\system32\drivers\etc\hosts and press enter.
#52 [02:17] <drewbreesthegoat> done
#53 [02:17] <GreyVulpine> Look towards the bottom of the file. You'll see at least two lines that have "mojang" in them. Delete both those lines. Save the file. Change your password on the website. Then attempt to log into the official launcher.
#54 [02:20] <drewbreesthegoat> just press save on notebook?
#55 [02:21] <GreyVulpine> Yes
#56 [02:21] <drewbreesthegoat> okay
#57 [02:22] * matt8 [webchat@101.114.67.119] has joined #minecrafthelp
#58 [02:22] <drewbreesthegoat> ill change the password now. thanks a lot
#59 [02:24] <matt8> im having trouble redeeming my code for the free windows 10 edition
#60 [02:25] <matt8> ?
#61 [02:25] <matt8> Fuck
#62 [02:25] <Absol> matt8: Please keep it civil
#63 [02:25] <matt8> then reply
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#65 [03:20] * CodyDMartin [webchat@131.150.95.145] has joined #minecrafthelp
#66 [03:20] <CodyDMartin> my friends minecraft is getting stuck on the mojang screen
#67 [03:21] <CodyDMartin> he has a good pc but we cant get it working for some reason
#68 [04:52] * Hernando_Rodrigues [webchat@191.217.198.135] has joined #minecrafthelp
#69 [04:53] <Hernando_Rodrigues> Olá
#70 [04:53] <Hernando_Rodrigues> Eu efetuei a compra de Minecraft para Android só que não gostei do jogo
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#72 [05:08] * Deaken [webchat@1.127.105.152] has joined #minecrafthelp
#73 [05:08] <Deaken> HELp
#74 [05:09] <Deaken> i have any error when runnning snapshot 19w40a
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#76 [05:24] * DeadMaN920 [webchat@dynamic-185-175-32-242.israelinternet.co.il] has joined #minecrafthelp
#77 [05:26] <DeadMaN920> Hi, when I am trying to log in my account in the client, it writes me "Invalid email or password". I am sure my password is correct since I logged in the site. What can I do?
#78 [05:27] * Gokuh_87 [webchat@89-64-43-249.dynamic.chello.pl] has joined #minecrafthelp
#79 [05:27] <Gokuh_87> Hi
#80 [05:27] <DeadMaN920> HI
#81 [05:27] <DeadMaN920> Hi, when I am trying to log in my account in the client, it writes me "Invalid email or password". I am sure my password is correct since I logged in the site. What can I do?
#82 [05:27] <Gokuh_87> Can someone add my account to realms server?
#83 [05:28] <Gokuh_87> Beacuse i lost my account and I have a new one
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#86 [06:16] * schizoping [webchat@93-35-147-47.ip55.fastwebnet.it] has joined #minecrafthelp
#87 [06:17] <schizoping> hello
#88 [06:18] <schizoping> does anybody know if there is a way to recover an old vanished java skin?
#89 [06:18] <schizoping> i've already tried with the skin log sites
#90 [06:18] * EuSuntAdi [webchat@78.96.97.120] has joined #minecrafthelp
#91 [06:19] <EuSuntAdi> Hello, when i press play it says "An unexpected issue occurred and the game has crashed. We’re sorry for the inconvenience."
#92 [06:21] * vertui [webchat@i577B0D86.versanet.de] has joined #minecrafthelp
#93 [06:21] <vertui> Hello, could you help me with getting back my very old account ?
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#95 [06:23] * Coni [webchat@host166-84-dynamic.2-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#96 [06:26] <Coni> Hello, i have a problem with migration from old account, i do have the account id, the password, and the activation code that i received as a gift from an old friend, but i cant find any way to get my account back, may someone help please?
#97 [06:32] * Paul [webchat@139.59.181.67] has joined #minecrafthelp
#98 [06:33] <Paul> I'm getting "Invalid email or password" even though I've just been through password reset so it is definitely correct
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#100 [06:42] * Ungeklickt [webchat@p5481C457.dip0.t-ipconnect.de] has joined #minecrafthelp
#101 [06:42] <Ungeklickt> Hello
#102 [06:44] * Ungeklickt [webchat@p5481C457.dip0.t-ipconnect.de] has quit. (Client Quit)
#103 [06:44] * EuSuntAdi [webchat@78.96.97.120] has joined #minecrafthelp
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#105 [06:52] * mad_storm [webchat@78-62-24-131.static.zebra.lt] has joined #minecrafthelp
#106 [06:52] <mad_storm> hello
#107 [06:52] <mad_storm> can you help
#108 [06:53] * vertui [webchat@i577B0D86.versanet.de] has quit. (Quit: webchat.esper.net)
#109 [06:54] <Coni> there's actually someone who answer in this chat?
#110 [07:12] * gores [~kashike@75-136-58-117.dhcp.jcsn.tn.charter.com] has joined #minecrafthelp
#111 [07:15] * EuSuntAdi [webchat@78.96.97.120] has joined #minecrafthelp
#112 [07:15] <EuSuntAdi> Hello, i get this "An unexpected issue occurred and the game has crashed. We’re sorry for the inconvenience."
#113 [07:15] <EuSuntAdi> what to do?
#114 [07:17] * gores [~kashike@75-136-58-117.dhcp.jcsn.tn.charter.com] has quit. (Remote host closed the connection)
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#116 [07:40] * Elizabeth [webchat@d75-152-249-130.abhsia.telus.net] has joined #minecrafthelp
#117 [07:43] <Elizabeth> Once downloaded I always get error 'unable to start minecraft, if youare running from a dmg. please drag to applications and try again' I get this message after tryying to install in applications on a mac
#118 [08:03] * lxtqs [webchat@aftr-62-216-201-180.dynamic.mnet-online.de] has joined #minecrafthelp
#119 [08:03] <lxtqs> Hey, I can not log in to my Minecraft account since 2 days ago.
#120 [08:11] <Greymagic27> lxtqs, Hey. Sorry, I had to go yesterday. Do you have the hijackthis log?
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#124 [08:26] * ryan [webchat@c-71-200-40-249.hsd1.de.comcast.net] has joined #minecrafthelp
#125 [08:26] * ryan is now known as Guest41698
#126 [08:27] <Guest41698> so I refunded Minecraft java edition but I changed my mind a bought it again under my same account when I log on the realms page always says try restarting and skins don't work
#127 [08:28] <Guest41698> hello
#128 [08:28] <Greymagic27> Guest41698, Hey. The issue with skins is commonly caused by incompatible software, such as malware. Here are the steps for a simple malware scan:
#129 [08:28] <Greymagic27> ??> Guest41698 av/adwcleaner
#130 [08:28] <Mightyena> Guest41698: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1-adwcleaner/1999/
#131 [08:28] <Mightyena> Guest41698: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#132 [08:29] <Guest41698> if I refunded it and bought it again is it still under my main account or no
#133 [08:30] <Greymagic27> Guest41698, I wouldn't think so, no
#134 [08:32] * Guest41698 [webchat@c-71-200-40-249.hsd1.de.comcast.net] has quit. (Quit: webchat.esper.net)
#135 [08:58] <lxtqs> Greymagic27 ?
#136 [08:58] * ltcrang [webchat@32.97.110.60] has joined #minecrafthelp
#137 [09:00] <lxtqs> Greymagic27 thats the LOG https://paste.ubuntu.com/p/5SHk674K5t/
#138 [09:01] * xXSlyFishXx [webchat@209.52.88.140] has joined #minecrafthelp
#139 [09:02] <xXSlyFishXx> How do i reset my security question without accessing my old email i used to create they account? it is my grandmas and i cant get ahold of her
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#142 [09:16] * _CrazzyFox_ [webchat@host-90-188-179-70.pppoe.omsknet.ru] has joined #minecrafthelp
#143 [09:16] <_CrazzyFox_> hello
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#147 [09:26] * Zer00Cool [~zencool@lmontsouris-657-1-225-19.w80-11.abo.wanadoo.fr] has joined #minecrafthelp
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#149 [09:46] <Greymagic27> ??> lxtqs win/hosts/edit
#150 [09:46] <Mightyena> lxtqs: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#151 [09:46] <Mightyena> lxtqs: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#152 [09:47] <Greymagic27> lxtqs, Remove any lines that say 'added by windscribe'
#153 [09:48] <Greymagic27> lxtqs, Also remove avira and avira VPN
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#157 [10:29] * DeadMaN920 [webchat@dynamic-185-175-32-242.israelinternet.co.il] has joined #minecrafthelp
#158 [10:29] <DeadMaN920> Hi, can someone help me with a problem I have please?
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#160 [10:34] * Lukasino15 [webchat@newchicago-nat-c.pilsfree.net] has joined #minecrafthelp
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#162 [10:34] <Lukasino15> hell
#163 [10:34] <Lukasino15> o
#164 [10:34] <Lukasino15> do u can help me
#165 [10:34] <Lukasino15> ?
#166 [10:35] <Lukasino15> #minecrafthelp please help me
#167 [10:35] <Lukasino15> #minecrafthelp
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#170 [10:59] * Dante [webchat@159.146.18.72] has joined #minecrafthelp
#171 [11:00] <Dante> Hello
#172 [11:00] * Dante is now known as Guest65412
#173 [11:00] <Guest65412> Helo
#174 [11:00] * Guest65412 [webchat@159.146.18.72] has quit. (Client Quit)
#175 [11:06] * Noah [webchat@5.51.69.60] has joined #minecrafthelp
#176 [11:06] <Noah> Hi
#177 [11:06] * Noah is now known as Guest97336
#178 [11:06] <Guest97336> uh
#179 [11:06] * matidfk [webchat@cpc77547-cwma10-2-0-cust117.7-3.cable.virginm.net] has joined #minecrafthelp
#180 [11:06] <Guest97336> anyone there ?
#181 [11:07] <matidfk> https://paste.gg/p/anonymous/e6c60d4592474dc4a1698d46e4d04129
#182 [11:10] <lxtqs> Greymagic27 okay i´m done
#183 [11:10] * couch_spuffy [webchat@75-174-136-35.boid.qwest.net] has joined #minecrafthelp
#184 [11:12] <couch_spuffy> i have bought a minecraft gift code last year and i played minecraft but when i moved and got a new pc a year later i signed back into my minecraft account and it says i had never owned minecraft before. I have the old email fro mojang giving me a verification code for my purchase but the code no longer works. What can i do?
#185 [11:13] <Guest97336> i feel stupid, i bought the wrong edition of minecraft (java edition), because i thought there was only one version, and i initially wanted to play with friends that have the regular edition
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#190 [11:17] * Wout [webchat@040-075-143-136.dynamic.caiway.nl] has joined #minecrafthelp
#191 [11:17] <kylefraser> i forgot my sercuity questitons to my account and my email accosiated with this account is blocked so i cant reset them i can show proof of the account i dont have the transcation id because my paypal account now longer works
#192 [11:17] <Wout> where do i download opengl
#193 [11:17] <Wout> where do i download opengl
#194 [11:17] * Wout [webchat@040-075-143-136.dynamic.caiway.nl] has left #minecrafthelp
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#197 [11:23] * Zafod44 [webchat@89-24-226-192.customers.tmcz.cz] has joined #minecrafthelp
#198 [11:23] <Zafod44> hi
#199 [11:24] * Zafod44 [webchat@89-24-226-192.customers.tmcz.cz] has quit. (Client Quit)
#200 [11:26] * ter4bi7e [webchat@89.131.1.229] has joined #minecrafthelp
#201 [11:27] <ter4bi7e> Hello, I have a problem, when I try to enter the game, it stays loading on the screen that puts mojang and does not finish loading, I have already updated java and everything but I don't know why it doesn't work and it doesn't load
#202 [11:27] * chris [webchat@cpc100604-uddi29-2-0-cust179.20-3.cable.virginm.net] has joined #minecrafthelp
#203 [11:28] <chris> hey guys . i need help.
#204 [11:28] <ter4bi7e> Hello, I have a problem, when I try to enter the game, it stays loading on the screen that puts mojang and does not finish loading, I have already updated java and everything but I don't know why it doesn't work and it doesn't load
#205 [11:28] <chris> i am being billed for 3 realms... i only have 1. please help!
#206 [11:29] * chris [webchat@cpc100604-uddi29-2-0-cust179.20-3.cable.virginm.net] has quit. (Client Quit)
#207 [11:31] * TheSADDIST [webchat@5-13-96-200.residential.rdsnet.ro] has joined #minecrafthelp
#208 [11:31] <TheSADDIST> hello
#209 [11:32] <TheSADDIST> i have a problem with my account, i want to change my birthdate because it's not my real birthdate, i already send a email to mojang but they didn't respond to me
#210 [11:33] <ter4bi7e> Hello, I have a problem, when I try to enter the game, it stays loading on the screen that puts mojang and does not finish loading, I have already updated java and everything but I don't know why it doesn't work and it doesn't load
#211 [11:35] <TheSADDIST> ter4bi7e did u have the graphics card driver installed?
#212 [11:38] * couch_spuffy [webchat@75-174-136-35.boid.qwest.net] has quit. (Quit: webchat.esper.net)
#213 [11:38] <ter4bi7e> if they are up to date I don't know what to do the truth
#214 [11:39] <TheSADDIST> try another java version
#215 [11:39] <TheSADDIST> a downgrade version
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#220 [11:47] * FreeToPlayBen [webchat@HSI-KBW-046-005-019-014.hsi8.kabel-badenwuerttemberg.de] has joined #minecrafthelp
#221 [11:48] <FreeToPlayBen> When i try to open my minecraft launcher nothing happens (i have tried deleting and downloading java, deleting and downloading minecraft and checking if minecraft is opening in task manager).
#222 [11:53] * ter4bi7e [webchat@89.131.1.229] has quit. (Quit: webchat.esper.net)
#223 [11:56] * ooevan [webchat@dhcp-40-16-7e-b8-63-a8.cpe.powergate.ca] has joined #minecrafthelp
#224 [11:57] <ooevan> hello?
#225 [11:58] <FreeToPlayBen> hello
#226 [11:58] <ooevan> so i cant log into my account because idk the email that i used to set it up because i did so when i was 9
#227 [11:58] <FreeToPlayBen> big oof
#228 [11:58] <FreeToPlayBen> do you not have acces to the the email?
#229 [11:58] <ooevan> i know my username and password but cant log in because the website wants an email and password
#230 [11:59] <ooevan> no because its my grandmothers
#231 [11:59] <FreeToPlayBen> does she also not remember?
#232 [11:59] <ooevan> shes passed so i cant exactly ask her
#233 [11:59] <FreeToPlayBen> hm
#234 [12:00] <FreeToPlayBen> well while i think of a way to solve that can you give me any ideas for how to fix minecraft launcher not opening
#235 [12:00] <FreeToPlayBen> i have already tried deleting and downloading minecraft and java
#236 [12:01] <ooevan> have you tried unistalling and reinstalling or checking that the files arent corrupted
#237 [12:01] * sputnik84 [webchat@host240-191-dynamic.27-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#238 [12:01] <ooevan> my discord does the same thing and corrupts everytime i download it
#239 [12:01] <FreeToPlayBen> i have
#240 [12:01] <sputnik84> im italian and i speak bad
#241 [12:01] <FreeToPlayBen> doesn't work
#242 [12:02] <sputnik84> i have a problem
#243 [12:02] <ooevan> hmm
#244 [12:02] <sputnik84> i cant log in
#245 [12:02] <ooevan> same here
#246 [12:02] <FreeToPlayBen> log in button doesn't work sputnik?
#247 [12:02] <sputnik84> yeah on site
#248 [12:03] * jackschlaack [webchat@d4-50-43-37.try.wideopenwest.com] has joined #minecrafthelp
#249 [12:03] <sputnik84> in game it said no correct key
#250 [12:03] <FreeToPlayBen> ooh same thing happened to me today you have to download a mcleaks authenticator
#251 [12:03] * jackschlaack [webchat@d4-50-43-37.try.wideopenwest.com] has quit. (Client Quit)
#252 [12:03] <FreeToPlayBen> and set it to mojang
#253 [12:03] <FreeToPlayBen> anyone have ideas how to make launcher work
#254 [12:04] <FreeToPlayBen> because nothing i tried seems to work
#255 [12:04] <sputnik84> launcer no work too
#256 [12:04] <FreeToPlayBen> does it say anything for you?
#257 [12:04] <sputnik84> he said key no good
#258 [12:04] <FreeToPlayBen> sorry i don't understand what that means
#259 [12:13] * FoggyCurtain [webchat@108-231-225-194.lightspeed.stlsmo.sbcglobal.net] has joined #minecrafthelp
#260 [12:13] * basim [webchat@95.185.3.155] has joined #minecrafthelp
#261 [12:14] <basim> hi
#262 [12:14] <FoggyCurtain> Hi. Can someone help me understand why my "world" disappeared on me?
#263 [12:14] <basim> I have problem
#264 [12:15] <basim> can any one help me'
#265 [12:16] * FreeToPlayBen [webchat@HSI-KBW-046-005-019-014.hsi8.kabel-badenwuerttemberg.de] has quit. (Quit: webchat.esper.net)
#266 [12:17] <basim> hello
#267 [12:18] * basim [webchat@95.185.3.155] has quit. (Client Quit)
#268 [12:24] * helpthanks [webchat@206.181.83.18] has joined #minecrafthelp
#269 [12:24] <helpthanks> why isn't minecraft letting me log in
#270 [12:28] * helpthanks [webchat@206.181.83.18] has quit. (Client Quit)
#271 [12:29] * Richoult [webchat@lfbn-1-11922-54.w90-93.abo.wanadoo.fr] has joined #minecrafthelp
#272 [12:29] <Richoult> Hi
#273 [12:29] <Richoult> My server Realms is down
#274 [12:30] <Richoult> i have this error : "io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information:"
#275 [12:31] <Richoult> Can you help me ? (sorry for my english, i'm french)
#276 [12:37] * MrTomix [webchat@ust221.p2.interarena.pl] has joined #minecrafthelp
#277 [12:42] <MrTomix> hello i have problem when i start minecraft there is updating Java runtime and after that it give ne an error name "unable to update the minecrats runtime environment". I do reinstalation but it dosn't help
#278 [12:42] <MrTomix> Can you help me?
#279 [12:42] <MrTomix> Can you help me?
#280 [12:42] * sputnik84 [webchat@host240-191-dynamic.27-79-r.retail.telecomitalia.it] has left #minecrafthelp
#281 [12:43] * speham [webchat@cm-84.208.159.92.getinternet.no] has joined #minecrafthelp
#282 [12:43] <speham> Can't log in to my account, it was already migrated and i just changed my password
#283 [12:44] * ooevan [webchat@dhcp-40-16-7e-b8-63-a8.cpe.powergate.ca] has quit. (Quit: webchat.esper.net)
#284 [12:44] * Hefty [webchat@c-73-216-177-163.hsd1.va.comcast.net] has joined #minecrafthelp
#285 [12:44] <speham> Anyone?
#286 [12:47] * speham [webchat@cm-84.208.159.92.getinternet.no] has quit. (Client Quit)
#287 [12:47] <MrTomix> hello?
#288 [12:47] <Hefty> I keep getting the incorrect header check and/or the badly compressed packet error when playing and get kicked off of single player and multiplayer. Everything on my PC is up to date, no incompatible software, freshly installed Java and Minecraft, and I have a gaming PC with more than enough specs to run this game. Anyone got any ideas?
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#290 [12:52] * schizoping [webchat@93-35-147-47.ip55.fastwebnet.it] has quit. (Quit: webchat.esper.net)
#291 [12:55] <Coni> Hello, i have a problem with migration from old account, i do have the account id, the password, and the activation code that i received as a gift from an old friend, but i cant find any way to get my account back, may someone help please?
#292 [12:55] * Richoult [webchat@lfbn-1-11922-54.w90-93.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#293 [12:56] <Coni> Already sent a ticket 1 week ago, no answer
#294 [12:56] <Coni> i also tried to reset the password, still waiting the mail since 4 days ago
#295 [13:13] * Kirby [webchat@108-78-168-53.lightspeed.austtx.sbcglobal.net] has joined #minecrafthelp
#296 [13:14] * Kirby is now known as Guest30834
#297 [13:14] <Guest30834> Where can I download the world that was shown, and played at Minecon 2019's livestream? The one played on the Java version of Minecraft?
#298 [13:35] * Hefty [webchat@c-73-216-177-163.hsd1.va.comcast.net] has quit. (Quit: webchat.esper.net)
#299 [13:50] * Darklinki [webchat@p3E9B885B.dip0.t-ipconnect.de] has joined #minecrafthelp
#300 [13:50] * luffnurg [webchat@177-89-42-112.cable.cabotelecom.com.br] has joined #minecrafthelp
#301 [13:51] <luffnurg> heloo
#302 [13:51] <Darklinki> Hey guys, on my old email adress I got a mail "Your account got transferred to a mojang acccount". SO i Tried to reset my password but never get a email from mojang (also not in the spam folder)
#303 [13:51] <Darklinki> Any idea what I can do?
#304 [13:54] * johnpol [webchat@89-68-108-25.dynamic.chello.pl] has joined #minecrafthelp
#305 [13:57] <Darklinki> anyone?
#306 [13:58] <johnpol> how can I pay for game with use paysafecard
#307 [14:09] * Red3 [webchat@host109-149-71-37.range109-149.btcentralplus.com] has joined #minecrafthelp
#308 [14:10] <Red3> Hi
#309 [14:10] <Red3> My Minecraft is permanently lagging
#310 [14:10] <Red3> its all fine until I actually go into a world or server
#311 [14:10] <Red3> then it just slows to a crawl
#312 [14:10] <Red3> can someone hep
#313 [14:10] <Red3> *help
#314 [14:11] <Red3> please
#315 [14:11] <Red3> ??
#316 [14:13] * Red3 [webchat@host109-149-71-37.range109-149.btcentralplus.com] has quit. (Client Quit)
#317 [14:16] * CalleSluggo [webchat@h-228-137.A197.priv.bahnhof.se] has joined #minecrafthelp
#318 [14:16] <CalleSluggo> Hello
#319 [14:16] <CalleSluggo> My account has been hacked and email changed???
#320 [14:17] * Bietsy [webchat@S01069050caa70373.su.shawcable.net] has joined #minecrafthelp
#321 [14:17] * hoylemd [webchat@135-23-154-8.cpe.pppoe.ca] has joined #minecrafthelp
#322 [14:17] * carm [webchat@c61-31.i07-16.onvol.net] has joined #minecrafthelp
#323 [14:18] <carm> hi minecraft is not running on pc
#324 [14:18] <carm> how can i refund i just bought
#325 [14:19] * hoylemd [webchat@135-23-154-8.cpe.pppoe.ca] has quit. (Client Quit)
#326 [14:19] <Bietsy> heya. working with java edition. logged in just fine, when I tried to create a world, or lay one of my old ones, the game loads to about 25%, gives an out of memory error, then closes down. win10 version works without issues. watched task manager as it was loading, and my PC never went above about 20% memory usage
#327 [14:19] <Bietsy> *play
#328 [14:20] <Bietsy> I already tried increasing the VM memory in the install settings
#329 [14:20] * CalleSluggo [webchat@h-228-137.A197.priv.bahnhof.se] has quit. (Client Quit)
#330 [14:21] <carm> your company is a disgrace
#331 [14:21] <carm> just add a refund option
#332 [14:21] <Bietsy> dude, this is tech support, not billing
#333 [14:24] * johnpol [webchat@89-68-108-25.dynamic.chello.pl] has quit. (Quit: webchat.esper.net)
#334 [14:27] * acapop82x [webchat@91-150-120-145.dynamic.isp.telekom.rs] has joined #minecrafthelp
#335 [14:30] <Bietsy> as per previous issue, updated java. got to about 50% load, then hard crash. crashed hard enough that I did not even get an error report
#336 [14:32] * Bietsy [webchat@S01069050caa70373.su.shawcable.net] has quit. (Quit: webchat.esper.net)
#337 [14:33] * acapop82x [webchat@91-150-120-145.dynamic.isp.telekom.rs] has quit. (Quit: webchat.esper.net)
#338 [14:51] * Carson [webchat@136.34.69.146] has joined #minecrafthelp
#339 [14:53] <Carson> hi i recently wanted to get on minecraft realms and realized that i dont have access because i need to migrate my account and dont have access to the email of the old account or the transaction id
#340 [15:03] * Weithy32 [webchat@cm56-223-122.liwest.at] has joined #minecrafthelp
#341 [15:03] <Weithy32> Hello
#342 [15:03] <Weithy32> Need help
#343 [15:05] * TheDarkHorseman [webchat@host109-156-167-164.range109-156.btcentralplus.com] has joined #minecrafthelp
#344 [15:06] <TheDarkHorseman> Hey, I keep getting an error while trying to use realms. Is going through mojang the only way to fix this or can you guys help out too?
#345 [15:19] * JAMSART [webchat@pool-100-2-251-37.nycmny.fios.verizon.net] has joined #minecrafthelp
#346 [15:19] <JAMSART> hello, my name is Jacob and I am having trouble signing into my Minecraft account
#347 [15:20] <JAMSART> I forgot my password and the website isn't sending me an email when I request to change it
#348 [15:20] <Darklinki> same here ;(
#349 [15:20] * Carson [webchat@136.34.69.146] has quit. (Quit: webchat.esper.net)
#350 [15:20] <JAMSART> I've already purchased the game twice, as my original beta account was deleted for some reason
#351 [15:21] <JAMSART> any ideas
#352 [15:25] * yf [webchat@179.36.158.104.in-addr.arpa] has joined #minecrafthelp
#353 [15:25] <yf> Hi, I don't yet own Minecraft (Jave edition), I want to purchase it for my kid.
#354 [15:26] * Weithy32 [webchat@cm56-223-122.liwest.at] has quit. (Quit: webchat.esper.net)
#355 [15:26] <yf> Should I make a Mojang account for myself andthen buy it, or should I make a Mojang account for my kid and then buy it?
#356 [15:26] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#357 [15:29] * TheDarkHorseman [webchat@host109-156-167-164.range109-156.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#358 [15:41] * officialalexm [webchat@213-147-179-249.hdsl.highway.telekom.at] has joined #minecrafthelp
#359 [15:42] <officialalexm> Hello, I have a question. I accidentally included the wrong original email when contacting Mojang about changing my account's email, does replying to the automated message with the correct original email included work?
#360 [15:43] * yf [webchat@179.36.158.104.in-addr.arpa] has quit. (Quit: webchat.esper.net)
#361 [15:54] * Coni [webchat@host166-84-dynamic.2-87-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#362 [16:32] * Alex0 [webchat@pool-100-36-101-220.washdc.fios.verizon.net] has joined #minecrafthelp
#363 [16:32] <Alex0> My Minecraft Windows10 Edition code says that it has already been redeemed but I have not used it at all yet.
#364 [16:33] <Alex0> I was wondering if there was a way that I could get it to work?
#365 [16:42] * flamingnitrogen [webchat@108-203-175-141.lightspeed.gdrpmi.sbcglobal.net] has joined #minecrafthelp
#366 [16:43] * flamingnitrogen [webchat@108-203-175-141.lightspeed.gdrpmi.sbcglobal.net] has quit. (Client Quit)
#367 [16:49] * Lord_of_Life [~Lord@77.28.165.54] has quit. (Quit: Laa shay'a waqi'un moutlaq bale kouloun moumkine)
#368 [16:50] * helpme [webchat@24.100.6.7] has joined #minecrafthelp
#369 [16:51] <helpme> i created an account, bought the game, and I still give the error
#370 [16:51] <helpme> "invalid email or password
#371 [17:10] * Alex0 [webchat@pool-100-36-101-220.washdc.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#372 [17:12] * macra99 [webchat@91.85.41.81] has joined #minecrafthelp
#373 [17:12] <macra99> Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host.
#374 [17:19] * macra99 [webchat@91.85.41.81] has quit. (Quit: webchat.esper.net)
#375 [17:25] * Darklinki [webchat@p3E9B885B.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#376 [17:32] * Nick_Help [webchat@ool-4577ac4a.dyn.optonline.net] has joined #minecrafthelp
#377 [17:34] <Nick_Help> when i log in it says invalid email and pass word. When i do this in the minecraft.net site it does the same but also displays my email in the top right corner as if im logged in. Clicking on profile sends me to a login page. I changed my email address during the past week, probably has something to do with it
#378 [17:35] * JayTurtle89 [webchat@177-138-29-173.dsl.telesp.net.br] has joined #minecrafthelp
#379 [17:36] <JayTurtle89> Process crashed with exit code -805306369 error
#380 [17:38] <Nick_Help> ?
#381 [17:44] <Guest30834> Yeah I don't see this service helping honestly...
#382 [17:44] * Guest30834 [webchat@108-78-168-53.lightspeed.austtx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#383 [17:48] * Tayden [webchat@pool-173-76-22-215.bstnma.fios.verizon.net] has joined #minecrafthelp
#384 [17:49] <Tayden> I need Help because the minecraft windows 10 code I received was a automatically claimed code when I got it
#385 [17:49] * RealmsHelp [webchat@c-73-122-222-42.hsd1.ga.comcast.net] has joined #minecrafthelp
#386 [17:50] <RealmsHelp> Hello. I recently resubscribed to Minecraft Realms but I started a new server instead of renewing my old realm. Is there any way to move the subscription to my old realm?
#387 [17:52] * mrjaceface [webchat@c-67-187-109-129.hsd1.tn.comcast.net] has joined #minecrafthelp
#388 [17:53] * TGray [webchat@38.26.27.6] has joined #minecrafthelp
#389 [17:53] * PIE3 [webchat@c-24-128-213-199.hsd1.mi.comcast.net] has joined #minecrafthelp
#390 [17:53] <PIE3> i need help
#391 [17:54] <mrjaceface> I have bought minecarft xbox one edition (legacy) before but it keep asking me to buy it again
#392 [17:54] * TGray [webchat@38.26.27.6] has quit. (Client Quit)
#393 [17:54] <PIE3> im stuck in offline mode
#394 [17:54] <PIE3> pls help
#395 [17:54] <mrjaceface> did you hit the but to connect?
#396 [17:54] <mrjaceface> buttom
#397 [17:54] <PIE3> ye
#398 [17:54] <mrjaceface> did you try reinstalling
#399 [17:54] <PIE3> it still dosent work
#400 [17:55] <PIE3> yes
#401 [17:55] <mrjaceface> gtg
#402 [17:55] <mrjaceface> try looking it up
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#404 [17:57] * Urelud [webchat@dyndsl-091-248-095-149.ewe-ip-backbone.de] has joined #minecrafthelp
#405 [17:57] <Urelud> Hello?
#406 [17:57] <Urelud> Someone Here
#407 [17:58] <Urelud> My Email was Hacked last days and now my Minecraft account is stolen
#408 [17:58] <Urelud> i can reset my account cause i don t get an email , im 100% sure that its this email
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#410 [18:04] * Tayden [webchat@pool-173-76-22-215.bstnma.fios.verizon.net] has quit. (Quit: webchat.esper.net)
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#412 [18:14] * megahintti11 [webchat@84-253-243-121.bb.dnainternet.fi] has joined #minecrafthelp
#413 [18:14] <megahintti11> i cant log in thru launcher
#414 [18:14] <megahintti11> it says wrong email or pass
#415 [18:16] * megahintti11 [webchat@84-253-243-121.bb.dnainternet.fi] has quit. (Client Quit)
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#417 [18:22] * bill [webchat@CPEac202e03e2b3-CMac202e03e2b0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#418 [18:23] <Oliver> Hello, I have been trying to download Minecraft Java Edition on my Computer. Ive got a account and until I get to the verification code bit. It is failing to send the 4 digit code to my email! and I clicked resend, but it still wont go through! please help me In anyway. I am very stuck and need help, thank you
#419 [18:23] * AcidPhantom [webchat@pool-108-21-212-63.nycmny.fios.verizon.net] has joined #minecrafthelp
#420 [18:24] <AcidPhantom> my account was hacked and I changed my password, but they also changed my username and I cant change it back right now because there is a cooldown. Is it possible for me to change it right now?
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#422 [18:30] * bill [webchat@CPEac202e03e2b3-CMac202e03e2b0.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#423 [18:31] * Nick_Help [webchat@ool-4577ac4a.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#424 [18:41] * tim3 [webchat@c110-21-232-61.rivrw21.nsw.optusnet.com.au] has joined #minecrafthelp
#425 [18:41] <tim3> hello
#426 [18:42] <tim3> #minecrafthelp
#427 [18:42] <tim3> #minecrafthelp
#428 [18:42] * tim3 [webchat@c110-21-232-61.rivrw21.nsw.optusnet.com.au] has quit. (Client Quit)
#429 [18:55] * chubbygeek [webchat@host109-146-254-83.range109-146.btcentralplus.com] has joined #minecrafthelp
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#432 [18:58] <chubbygeek> something weird is happening to me, I've had minecraft for over 10 years, I recently had a long term break from gaming, (it isn't easy being a dad), I finally had time to log in only to find that according to mojang I don't own the game even though I have a Registration Date from 2012, if anyone has any idea what happened I would love to hear.
#433 [19:15] <Anna> what is your username?
#434 [19:15] <Anna> and what version of minecraft?
#435 [19:15] <Anna> though seeing as you said 10 years I'm guessing the original version which is now called Java Edition
#436 [19:16] <chubbygeek> my user name is chubbygeek and yeah the java one
#437 [19:18] <Anna> well that account does still appear to exist (and under the same name without any changes)
#438 [19:18] <Anna> wearing a halo skin if that matters
#439 [19:19] <Anna> where exactly does mojang say you don't own the account?
#440 [19:19] <Anna> or what wording?
#441 [19:19] <Anna> also, have you migrated your account?
#442 [19:20] <chubbygeek> that's my guy, yes I did years ago and it says I don't own the game
#443 [19:20] <Anna> where does it say that, and what wording?
#444 [19:20] <Anna> are you logged into your account or minecraft.net or a mojang site? Or a new account?
#445 [19:22] <chubbygeek> minecraft.net
#446 [19:22] <chubbygeek> https://ibb.co/Bw3ncMh
#447 [19:23] <Anna> are you sure you are logged into the account/email associated with your minecraft account?
#448 [19:25] <chubbygeek> yes
#449 [19:25] <chubbygeek> https://ibb.co/9pvM7QL
#450 [19:27] <Anna> have you tried logging out and logging back in?
#451 [19:28] <Anna> you could try using your account details on the launcher (download at https://www.minecraft.net/en-us/download/) and see if it tries the trial or the full version
#452 [19:29] <chubbygeek> i have tried relogging meny times, I'll try redownloading
#453 [19:30] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Remote host closed the connection)
#454 [19:31] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#455 [19:31] <chubbygeek> It's still saying demo
#456 [19:34] <Anna> well then you will probably have to email mojang about it then
#457 [19:34] <Anna> ?? mojang/email
#458 [19:34] <Mightyena> mojang/email: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#459 [19:34] <Mightyena> mojang/email: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#460 [19:35] <Anna> if you have the email from when you got the account (and transaction id) that would greatly help them
#461 [19:36] <chubbygeek> I got it 10 years ago, I have no idea what the transaction id is
#462 [19:37] <Anna> ?? account/trans-id
#463 [19:37] <Mightyena> account/trans-id: How to find your Transaction ID: https://help.mojang.com/customer/portal/articles/361380
#464 [19:40] <helpme> mighty i try to login and it doesnt work. i reset my email and pass a lot but it still doesnt work
#465 [19:41] <Anna> ?? login/throttle
#466 [19:41] <Mightyena> login/throttle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#467 [19:41] <Mightyena> login/throttle: This lockout is automatic, lasts for 1 hour, and cannot be overridden. Wait 1 hour, don't log in at all (to *any* account). Then reset your password using https://account.mojang.com/password -- then try again.
#468 [19:47] <chubbygeek> I've sent an E-mail to mojang, buut there is no way for me to get my trans id, don't have the E-mail anymore.
#469 [19:50] * fiona [webchat@host86-165-123-5.range86-165.btcentralplus.com] has joined #minecrafthelp
#470 [19:52] <fiona> hi there, i just installed minecraft java edition and bought a realm, everytime i try to play it crashes, ive only been able to get in once and play 5 minutes before it crashed again.
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#477 [20:02] <Barrosexo> Olá
#478 [20:02] <Barrosexo> Hello
#479 [20:04] <Barrosexo> I would like to know how I migrate my minecraft account for windows 10 to the minecraft mojang account
#480 [20:05] <Barrosexo> I bought minecraft for windows 10 yesterday and now I want to play some modpacks, but I can't access the mojang account
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#484 [20:23] * cbam [webchat@cpe-98-145-92-44.natnow.res.rr.com] has joined #minecrafthelp
#485 [20:23] <cbam> so if i buy minecraft java on my laptop I have right now and then get a new one later in the year, will i have to buy minecraft again?
#486 [20:28] * BadLand666 [webchat@179.57.162.96] has joined #minecrafthelp
#487 [20:29] <BadLand666> Hello, i have problems with MC 1.14.4 for java, The Game Launch and stucks in the mojang loading screen
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#491 [20:43] <HandiKP> Hello someone could help me in private
#492 [20:43] <ter4bi7e> Hello, I have a problem with minecraft, when I run it it seems that the game loads me but the loading bar is stopped, I have updated graphics card drivers and it remains the same, who can know why?
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#498 [20:54] <fries> My minecraft wont load anything when i launch it and ive allowed it through firewall and reset the modem and all that. what can i do to make minecraft work?
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#501 [21:13] <josh7> hello
#502 [21:13] <josh7> i lost my minecraft account my friend stole my account from me he changed the email
#503 [21:13] <josh7> can you please lock my account from him
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#508 [21:38] <Awkward> I've deleted Minecraft and reloaded it multiple times and I can't play past 1.9 otherwise it will crash when I try to go into a world. Do you have any ideas to fix this?
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#511 [21:45] <athing> help
#512 [21:46] <athing> pls
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#514 [22:07] * Sevy [webchat@cpe-104-32-33-88.socal.res.rr.com] has joined #minecrafthelp
#515 [22:07] <Sevy> Hello
#516 [22:09] <Sevy> Hello
#517 [22:09] <Sevy> Hello
#518 [22:09] <Sevy> Id like to play minecraft but your auth servers are complete shit
#519 [22:09] <Absol> Sevy: Please keep it civil
#520 [22:14] <Andrio> Sevy, what happened?
#521 [22:15] <Sevy> Mojangs auth servers are complete crap and thousands of people have this issue and contact you guys about it yet you guys have done nothing about it for the past 3 years. Im ready to chargeback on minecraft because I cant even login to any of my accounts.
#522 [22:15] <Sevy> Saying all the passwords are wrong even tho I can reset the passwords and then onc eI do it legit say the same f*cking things.
#523 [22:16] <Andrio> Sevy, that issue is usually unrelated to Mojang's auth servers.
#524 [22:16] <Sevy> Well what ever servers handle any sort of loggin in to the launcher and to servers it self.
#525 [22:16] <Andrio> ??> Sevy tools/HJT
#526 [22:16] <Mightyena> Sevy: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#527 [22:16] <Mightyena> Sevy: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#528 [22:17] <Sevy> Last time I downloaded that it messed up my PC and had to reinstall everything. So yea not going down that path again.
#529 [22:18] <Andrio> Sevy, note that not everything HijackThis looks for is a problem; if you only do a scan and save a log file, it won't mess anything up.
#530 [22:19] <Sevy> Thats what the last company ive contacted for a game told me when they told me to use it.
#531 [22:19] <Sevy> And just an FYI its not on my side at all. Thousands apon thousands have this issue. About 3 years ago people started to run into it.
#532 [22:20] <Andrio> ??> Sevy win/hosts
#533 [22:20] <Mightyena> Sevy: You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:
#534 [22:20] <Mightyena> Sevy: Press Win+R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto https://paste.ubuntu.com, and give us the resulting URL.
#535 [22:21] <mattym> Sevy, We have seen people with that issue a lot longer than that. Its usually something they have on their PC or a mistake they have made on their own end.
#536 [22:21] <Sevy> https://paste.ubuntu.com/p/RvT8VzVGBT/ Ive been running those hosts that are in here like the sites.local and s.s for years so not the issue.
#537 [22:24] <Andrio> Indeed
#538 [22:25] <Andrio> Sevy, can you log in at https://account.mojang.com/ ?
#539 [22:25] <cbam> so if i buy minecraft java on my laptop I have right now and then get a new laptop later in the year, will i have to buy minecraft again?
#540 [22:26] <Sevy> Just tried 3 times, first 2 times didn't work 3rd time it worked and I did enter the correct info and the same info all 3 times.
#541 [22:28] <Sevy> Well I can send a similar thing to Hijack thing just got one from one of my co owners of my company that he made that is almost a 100% copy to it.
#542 [22:29] <Sevy> https://hastebin.com/yederaxuhe.http I prefer to use hastebin since ubuntu paste takes to long when Id rather just click a button on my mouse and have it uploaded
#543 [22:29] <Andrio> cbam, no
#544 [22:30] <cbam> thanks sm!
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#546 [22:31] <Andrio> ??> Sevy AV/McAfee
#547 [22:31] <Mightyena> Sevy: Intel Security (formerly McAfee) is a terrible virus protection solution, known to cause all sorts of connection problems, and was even abandoned by its creator John McAfee.
#548 [22:31] <Mightyena> Sevy: We recommend Malwarebytes as your antivirus; see ?? av/malwarebytes for more information.
#549 [22:32] <Sevy> I actually switch to McAfee from Malwarebytes since I got viruses more when I had the paid version of Malwarebytes, now i have McAfee and havent had a virus in like 2 years
#550 [22:37] <Andrio> Possibly related to it being known to interfere with legitimate applications too.
#551 [22:39] <Sevy> Well looks like just gonna have to contact my bank on this one then to get my money back because minecraft shouldnt be the only game pretty much in existant that has issues with mcafee. Also every thing ive read so far on McAfee VS Malewarebytes people say McAfee is way better.
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#553 [22:47] <Puggyymunch> Hi, is there anyone available to help me right now?
#554 [22:50] <Puggyymunch> Well I bought Minecraft in 2013 and and have not played since the launcher changed a couple of years ago. I could not log into my account and even managed to make a new account under the same email with no issues, even though my old one should still exist. I have already sent a customer support case but I was wondering if there may be another solut
#555 [22:50] <Puggyymunch> ion to this.
#556 [22:51] <Andrio> Puggyymunch, not likely, if the email address was changed
#557 [22:52] <Puggyymunch> I have never touched the email though and i still have the original transaction emails from 2013
#558 [22:52] <Andrio> Puggyymunch, it's possible your account was stolen.
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#560 [22:53] <Puggyymunch> Would it allow me to make a new account under the same email if the person who stole my account changed it to their own?
#561 [22:54] <Jean94> Minecraft 1.14.4 Crash with no report
#562 [22:54] <Jean94> Hello and greetings!So, Ive been having this same issue for a couple of months now.
#563 [22:54] <Andrio> Puggyymunch, yes.
#564 [22:55] <Jean94> Process crashed with exit code -1073740940; has anyone had this happen?
#565 [22:55] <Jean94> My Mc world crashes inmediately after loading world :C
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#567 [22:57] <tre> hello how can i refund my minecraft account
#568 [22:58] <Jean94> Process crashed with exit code -1073740940; has anyone had this happen?
#569 [22:58] <Jean94> 23:55 <Jean94> My Mc world crashes inmediately after loading world :C
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