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#7 [00:58] * plshelp [webchat@153.20.92.86] has joined #minecrafthelp
#8 [00:59] <plshelp> hi, im unable to log into my acc on my macbook when i can log in on my phone. my password and email are all correct but i just cant login on my mac, so i bascically wasted my money
#9 [01:08] <plshelp> it says "An error prevented your request from being processed. Please try again."
#10 [01:09] <Andrio> plshelp, can you log in at https://account.mojang.com/ ?
#11 [01:25] * Roger [webchat@cpe-75-85-107-255.hawaii.res.rr.com] has quit. (Quit: webchat.esper.net)
#12 [02:21] * ThatOneReligious [webchat@mobile-107-77-230-100.mobile.att.net] has joined #minecrafthelp
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#14 [02:36] * ThatOneReligious [webchat@172-3-129-53.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#15 [02:37] <ThatOneReligious> I want to request a refund for a non authorized purchase
#16 [03:01] * RIn [webchat@c-73-107-32-65.hsd1.fl.comcast.net] has joined #minecrafthelp
#17 [03:02] <RIn> I want a refund, game doesnt work
#18 [03:02] <RIn> #minecrafthelp!
#19 [03:02] <RIn> #minecrafthelp
#20 [03:03] * jebac_disa [webchat@83.5.210.161.ipv4.supernova.orange.pl] has joined #minecrafthelp
#21 [03:03] <jebac_disa> https://paste.ubuntu.com/p/2p6BsQ7F8f/
#22 [03:03] <jebac_disa> hi
#23 [03:03] <jebac_disa> kurwa
#24 [03:03] * jebac_disa [webchat@83.5.210.161.ipv4.supernova.orange.pl] has quit. (Client Quit)
#25 [03:03] <RIn> hi
#26 [03:05] * RIn [webchat@c-73-107-32-65.hsd1.fl.comcast.net] has quit. (Client Quit)
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#32 [04:42] * DarkMirrorGMR [webchat@ip-45-238-26-83.interlink.com.br] has joined #minecrafthelp
#33 [04:44] <DarkMirrorGMR> I spent a few years without playing minecraft and now that I want to go back, I think they hacked my song, can you help me?
#34 [04:48] * DarkMirrorGMR [webchat@ip-45-238-26-83.interlink.com.br] has quit. (Quit: webchat.esper.net)
#35 [05:02] * FireryGod [webchat@cpe-121-210-74-148.hhui-cr-008.cht.nsw.bigpond.net.au] has joined #minecrafthelp
#36 [05:03] <FireryGod> Hello, my minecraft gets very close to loading on the screen where it displays 'mojang' then it kind of freezes a
#37 [05:08] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Ping timeout: 378 seconds)
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#39 [06:05] * Flyer [webchat@c-5eea251d-74736162.cust.telenor.se] has joined #minecrafthelp
#40 [06:07] <Flyer> Hello, a few weeks ago i managed to send in an email to the support to retrieve my account with my transaction id, i have'nt gotten a response and it says to wait for a response but it's been 2 weeks already, do you possibly know the link where to find this form to send a new email? Because i cant find it anymore
#41 [08:22] * matti [webchat@ip5f5beb29.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#42 [08:23] * Ray [webchat@bb121-6-86-31.singnet.com.sg] has joined #minecrafthelp
#43 [08:23] <Ray> Hello
#44 [08:24] <Ray> I got a problem
#45 [08:25] * Ray [webchat@bb121-6-86-31.singnet.com.sg] has quit. (Client Quit)
#46 [08:31] <matti> Hi
#47 [08:32] <matti> I have a problem when I start minecraft, I can normally play single player, but when I try to play multiplayer and try to join a server, it says: The authentication servers are currently down for maintenance
#48 [08:41] * Curtis [webchat@cpc90408-cove15-2-0-cust113.3-1.cable.virginm.net] has joined #minecrafthelp
#49 [08:42] <Curtis> Everytime I launch Minecraft it comes up with Java (TM) SE binary not responding.
#50 [08:43] * Curtis [webchat@cpc90408-cove15-2-0-cust113.3-1.cable.virginm.net] has quit. (Client Quit)
#51 [09:58] * Malperi [webchat@178-75-188-255.bb.dnainternet.fi] has joined #minecrafthelp
#52 [09:59] <Malperi> Hey
#53 [10:00] <Malperi> I have issue on Minecraft Realms: I can't play on my friends realm. If I try to connect to the realm I can play maybe 5seconds and it kicks me out and gives this error: https://gyazo.com/495cfc05c6cbe7428d744522c5aa2456
#54 [10:00] <Malperi> Roughly translated: Internal Exception: java.io.IOExeption: An existing connection was forcibly closed by the remote host
#55 [10:02] <Malperi> I have tried restarting my pc, restarting minecraft, re-downloading minecraft, using diffirent internet connection, and changed some firewall settings
#56 [10:02] <Malperi> I can play in other servers just fine
#57 [10:03] <Malperi> I have tried googling this issue but nothing seems to help
#58 [10:14] * sebastiangovea8 [webchat@186-95-95-247.genericrev.cantv.net] has joined #minecrafthelp
#59 [10:14] <sebastiangovea8> hi?
#60 [10:15] <sebastiangovea8> help
#61 [10:28] * lead_pipe23 [~Lead@38.29.184.213] has quit. (Quit: Bye)
#62 [10:36] * mani [webchat@c-199-116-82-131.cpe.cookewireless.net] has joined #minecrafthelp
#63 [10:36] <mani> I forgot my email and i need to change it.
#64 [10:38] * mani [webchat@c-199-116-82-131.cpe.cookewireless.net] has quit. (Client Quit)
#65 [10:45] * LaugeJ8 [webchat@85.191.188.203] has joined #minecrafthelp
#66 [10:46] <LaugeJ8> After I launch the game from the launcher, the game pops up, but noting happens
#67 [10:47] * Ulrika [webchat@82-209-140-25.cust.bredband2.com] has joined #minecrafthelp
#68 [10:48] <Ulrika> I don´t know how to install minecraft
#69 [10:50] * Lord_of_Life_ [~Lord@46.217.167.196] has joined #minecrafthelp
#70 [10:50] <LaugeJ8> Go to the minecraft website (minecraft.net) and go to the download section in the top left corner. Then log in and press download
#71 [10:51] * Lord_of_Life [~Lord@46.217.59.4] has quit. (Ping timeout: 190 seconds)
#72 [10:53] <Ulrika> I have done that. But when I try to open it there is a request for a password and I dont have a password. Our minecraft password doesn´t work
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#75 [11:28] * GamingNerdLeith [webchat@90.252.29.87] has joined #minecrafthelp
#76 [11:29] <GamingNerdLeith> is world file same as save file and what is a world file?
#77 [11:29] <GamingNerdLeith> is world file same as save file and what is a world file?
#78 [11:33] * GamingNerdLeith [webchat@90.252.29.87] has left #minecrafthelp
#79 [11:54] * TM [webchat@109-160-150-46.orange.net.il] has joined #minecrafthelp
#80 [11:56] <TM> Hi, I have Java Edition on Windows7 Professional. After a few years of playing, the program doesn't open at all. I tried removing and dl'ing again, but it doesn't help. I click the launcher, and nothing happens. I rebooted, waited. Nothing. I didn't get any error messages.
#81 [11:57] <mattym> TM, https://www.reddit.com/r/Minecraft/comments/dfkmnm/psa_launcher_issue_fix/
#82 [11:57] <TM> TX
#83 [12:02] * kocchan [webchat@p2E5FF279.dip0.t-ipconnect.de] has joined #minecrafthelp
#84 [12:04] <kocchan> Hey guys i have problem with the login, i can login in to my Mojang acc in the browser but dont in the minecraft client. Is there a server problem Today ?
#85 [12:04] * Ulrika [webchat@82-209-140-25.cust.bredband2.com] has quit. (Quit: webchat.esper.net)
#86 [12:09] <TM> TX it worked! <3
#87 [12:13] <mattym> kocchan, What happens when you try to log in on the launcher?
#88 [12:15] <kocchan> Invalid email or password, but with this email + pw i can log in mojang
#89 [12:16] <mattym> ??> kocchan tools/hjt
#90 [12:16] <Mightyena> kocchan: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#91 [12:16] <Mightyena> kocchan: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#92 [12:23] * Eir [webchat@ip70-185-102-141.ga.at.cox.net] has joined #minecrafthelp
#93 [12:24] * Eir [webchat@ip70-185-102-141.ga.at.cox.net] has quit. (Client Quit)
#94 [12:25] <mattym> kocchan, Uninstall your VPN, if that does not fix the issue, also uninstall Avira
#95 [12:54] * deca [webchat@c-24-118-102-204.hsd1.mn.comcast.net] has joined #minecrafthelp
#96 [12:54] <deca> hey my minecraft just wont open what do i do
#97 [12:55] <deca> heelo
#98 [12:57] <deca> fuggabish
#99 [12:57] * deca [webchat@c-24-118-102-204.hsd1.mn.comcast.net] has quit. (Client Quit)
#100 [13:03] * Lovelock21 [webchat@b0fe6893.bb.sky.com] has joined #minecrafthelp
#101 [13:03] <Lovelock21> I press Minecraft app then wait till single player or multiplayer I press single but problem it doesn't click single only if you click 3 times then the game doesn't play right
#102 [13:04] <Lovelock21> this problem has happened a few times
#103 [13:07] <Lovelock21> ive had this problem all the time
#104 [13:07] * Lovelock21 [webchat@b0fe6893.bb.sky.com] has quit. (Client Quit)
#105 [13:10] * Anarchy [webchat@78.170.38.26.dynamic.ttnet.com.tr] has joined #minecrafthelp
#106 [13:12] <Anarchy> Hi! I've got an issue with running my game. When I press the Play button on my launcher, the game loads and the launcher dissapears as it should. but then it reappears and says that my game has crashed. I tried various things to solve this issue (like deleting .minecraft, reinstalling java and minecraft) but none of them worked.
#107 [13:13] * darkestisdarkest [webchat@cpc112705-nmal22-2-0-cust895.19-2.cable.virginm.net] has joined #minecrafthelp
#108 [13:13] <darkestisdarkest> hi
#109 [13:14] <Anarchy> hi
#110 [13:14] <darkestisdarkest> i need help with logging in with my account
#111 [13:14] <Anarchy> well, I'm not staffü another lost soul trying to find solutions
#112 [13:14] <darkestisdarkest> oh ok how do i find somoene who can solve it
#113 [13:15] <Anarchy> i don't really know...
#114 [13:15] <Anarchy> have you tried using both your e mail and ign?
#115 [13:15] <darkestisdarkest> yes
#116 [13:15] <darkestisdarkest> it works for mojang but not for minecraft
#117 [13:16] <Anarchy> hmm...
#118 [13:16] <darkestisdarkest> i have tried to use authenticators in the past
#119 [13:16] <darkestisdarkest> don't know if that effects
#120 [13:16] <Anarchy> try renewing your password. maybe that can work
#121 [13:16] <Anarchy> i don't think authenticators effect
#122 [13:16] <darkestisdarkest> i have done that many times i will try once mopre
#123 [13:16] <darkestisdarkest> more
#124 [13:17] <darkestisdarkest> whats the problem for u
#125 [13:18] <Anarchy> my game crashes immedately after hitting play
#126 [13:18] <darkestisdarkest> oh is it
#127 [13:18] <darkestisdarkest> have u gone into task manager and tried ending and opening it again
#128 [13:18] <Anarchy> no... tried to delete and reinstall minecraft though
#129 [13:18] <Anarchy> let's see...
#130 [13:19] <darkestisdarkest> is ur device capable of running it
#131 [13:19] <Anarchy> yes
#132 [13:19] <Anarchy> it worked before, but i decided to change the language of my computer for some reson, then it stopped working
#133 [13:21] <darkestisdarkest> so annoying still not working
#134 [13:21] <darkestisdarkest> i think the aunthenticators blocked it
#135 [13:22] <Anarchy> annoying
#136 [13:22] <Anarchy> anyways, i don't think help's coming, hope you can find a solution to your problem!
#137 [13:23] * Anarchy [webchat@78.170.38.26.dynamic.ttnet.com.tr] has quit. (Quit: webchat.esper.net)
#138 [13:29] * matt1 [webchat@cpe-198-72-137-246.socal.res.rr.com] has joined #minecrafthelp
#139 [13:29] <matt1> I cannot sign into my old minecraft account
#140 [13:30] * GabriellPT [webchat@bl17-197-122.dsl.telepac.pt] has joined #minecrafthelp
#141 [13:30] * pony_n1ce [webchat@37-190-11-164.dynamic.spd-mgts.ru] has joined #minecrafthelp
#142 [13:33] * Cheese [webchat@CPEbc4dfb5bc7c3-CMbc4dfb5bc7c0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#143 [13:33] * matt1 [webchat@cpe-198-72-137-246.socal.res.rr.com] has quit. (Client Quit)
#144 [13:33] <Cheese> Hello
#145 [13:33] * GabriellPT [webchat@bl17-197-122.dsl.telepac.pt] has quit. (Client Quit)
#146 [13:34] <Cheese> I cannot login to minecraft on my PC. The launcher says invalid username/password, the website does nothing when I click Login. I can login on my phone, but not my PC. I've reset my password twice already
#147 [13:34] <pony_n1ce> Hey.
#148 [13:34] <pony_n1ce> I wanted to buy the game Minecraft (October 12, 2019) on the site minecraft.net
#149 [13:34] <pony_n1ce> payment was made through the payment system qiwi.com
#150 [13:35] <pony_n1ce> I created a purchase request and canceled it (2186344895554940a97fafe1cbbdce75). I received this query on the wallet.
#151 [13:35] <pony_n1ce> I created a new one because this request was made from a phone, I was uncomfortable paying through it.
#152 [13:37] <pony_n1ce> I created a new request(89ce137dea1d4b2b924c47277b118b7c) and it did not come to my wallet. I didn't notice the payment number. Please return me the funds, because they were sent to the canceled order.
#153 [13:41] * nicotaker62 [webchat@26.150.22.93.rev.sfr.net] has joined #minecrafthelp
#154 [13:41] <nicotaker62> Hello everyone !
#155 [13:44] <nicotaker62> Here is my problem, when I play minecraft, after 10-15 minutes, some pixels appears on my screen and minecraft crash, these pixels are multicolor, do you have an idea of what could be the problem ? Knowing that all of my pilots are ok. Thank you
#156 [13:45] * pony_n1ce [webchat@37-190-11-164.dynamic.spd-mgts.ru] has quit. (Quit: webchat.esper.net)
#157 [13:48] * aalbion [webchat@CPE64777de2be13-CM64777de2be10.cpe.net.cable.rogers.com] has joined #minecrafthelp
#158 [13:49] <aalbion> hi, im just stuck on the mojang screen.
#159 [13:49] <aalbion> ive tried reinstalling, restarting computer
#160 [13:50] * aalbion [webchat@CPE64777de2be13-CM64777de2be10.cpe.net.cable.rogers.com] has quit. (Client Quit)
#161 [13:56] * dor0203 [webchat@176-228-172-60.orange.net.il] has joined #minecrafthelp
#162 [13:56] <dor0203> hi
#163 [13:57] * dor0203 [webchat@176-228-172-60.orange.net.il] has quit. (Client Quit)
#164 [14:16] * mo [webchat@modemcable073.77-20-96.mc.videotron.ca] has joined #minecrafthelp
#165 [14:16] <mo> Hello i want to get refound i bought the mojang version to play with my frend on xbox but microsoft said i need the microsoft store version
#166 [14:16] <mo> can you help me
#167 [14:24] * Gergo06 [webchat@185-62-128-89.pool.digikabel.hu] has joined #minecrafthelp
#168 [14:24] <Gergo06> Hello
#169 [14:26] <Gergo06> Is honey block does not send redstone through it on purpose?
#170 [14:27] <Gergo06> Does honey block does not send redstone through it on purpose?
#171 [14:29] * Gergo06 [webchat@185-62-128-89.pool.digikabel.hu] has quit. (Client Quit)
#172 [15:04] * Joex [webchat@c-73-69-188-168.hsd1.ma.comcast.net] has joined #minecrafthelp
#173 [15:05] <Joex> Why can't I access my worlds? I can only access Minecraft Demo.
#174 [15:11] * evade [webchat@cpe-45-37-206-68.nc.res.rr.com] has joined #minecrafthelp
#175 [15:12] * PaulieW [webchat@fl-67-77-82-177.dhcp.embarqhsd.net] has joined #minecrafthelp
#176 [15:13] <PaulieW> Hi all - I'm trying to buy Java version for Mac, but whenever I request a verification code, I don't receive it. It's not in my spam folder.
#177 [15:14] <PaulieW> I've double checked my email address, and everything is fine there.
#178 [15:17] <evade> im confused
#179 [15:17] * evade [webchat@cpe-45-37-206-68.nc.res.rr.com] has quit. (Quit: webchat.esper.net)
#180 [15:22] * PaulieW [webchat@fl-67-77-82-177.dhcp.embarqhsd.net] has quit. (Quit: webchat.esper.net)
#181 [15:41] * Veggis [webchat@ti0116a330-1465.bb.online.no] has joined #minecrafthelp
#182 [15:42] <Veggis> Can i find out who bought a minecraft account that isnt mine
#183 [15:42] <mattym> Veggis, No
#184 [15:43] <Veggis> I'm afraid because I got a questionable message from an online friend over discord who i know next to nothing about and it sounded almost like a suicide note
#185 [15:48] * Jusser [webchat@m34.bnby.csc.bc.ca] has joined #minecrafthelp
#186 [15:51] * Jusser [webchat@m34.bnby.csc.bc.ca] has quit. (Client Quit)
#187 [15:54] * EvilDrascollxx [webchat@customer-QRO-180-78.megared.net.mx] has joined #minecrafthelp
#188 [15:55] <EvilDrascollxx> Hi
#189 [15:57] * EvilDrascollxx [webchat@customer-QRO-180-78.megared.net.mx] has quit. (Client Quit)
#190 [15:58] * Russell8 [webchat@ip68-107-79-86.sd.sd.cox.net] has joined #minecrafthelp
#191 [16:08] * simonsweskagert [webchat@ua-213-112-72-122.bbcust.telenor.se] has joined #minecrafthelp
#192 [16:08] <simonsweskagert> hello i cant log in om my minecraft
#193 [16:09] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Quit: https://i.imgur.com/xacQ09F.mp4)
#194 [16:12] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#195 [16:14] * Nyro [webchat@ool-18be3bfe.dyn.optonline.net] has joined #minecrafthelp
#196 [16:14] <Nyro> Hello, can someone help me with an issue about my minecraft launcher?
#197 [16:20] * Nyro [webchat@ool-18be3bfe.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#198 [16:24] * Nyro [webchat@ool-18be3bfe.dyn.optonline.net] has joined #minecrafthelp
#199 [16:25] <Nyro> I used the workaround for the launcher and it didn't work, should I wait for the fix or what?
#200 [16:26] <Nyro> The PSA fix isn't working, will this fix be fixed eventually? Or is this permenant?
#201 [16:29] * Russell8 [webchat@ip68-107-79-86.sd.sd.cox.net] has quit. (Quit: webchat.esper.net)
#202 [16:29] * MBskii [webchat@c-71-235-178-84.hsd1.ma.comcast.net] has joined #minecrafthelp
#203 [16:29] * hira [webchat@47.188.44.58] has joined #minecrafthelp
#204 [16:29] <Nyro> Hello?
#205 [16:29] <MBskii> Hi
#206 [16:30] <Nyro> Are you having the launcher issue?
#207 [16:30] <MBskii> Yea its telling me I can only play Demo
#208 [16:30] <Nyro> For me it has the blue circle saying its loading, then that circle stops and nothing happens.
#209 [16:31] <MBskii> Have u tried unistalling & re-installing mc?
#210 [16:31] <Nyro> Yes, four times
#211 [16:31] <MBskii> so you have all the files it needs
#212 [16:31] <MBskii> huh
#213 [16:32] <Nyro> Did you have that issue and did you fix it before?
#214 [16:32] <MBskii> I did a while ago & all I did was unistall & re install
#215 [16:34] <Nyro> Well this issue came around again.
#216 [16:34] <Nyro> it said in this chat, that this issue is appearing more often, and I tried the PSA fix and it didn't work for me.
#217 [16:34] <Nyro> I'm just going to rely on a fix from MC
#218 [16:35] <Nyro> Unless there are any other fixes I can try
#219 [16:35] * smhDaniel [webchat@ti0056a400-2096.bb.online.no] has joined #minecrafthelp
#220 [16:35] <smhDaniel> Hello, my minecraft freezes on the Mojang screen and will not go any further
#221 [16:36] <Nyro> I don't think anyone is here to help, I have an issue with my launcher not opening at all and no one except another person with an issue responded.
#222 [16:39] * MBskii [webchat@c-71-235-178-84.hsd1.ma.comcast.net] has quit. (Quit: webchat.esper.net)
#223 [16:46] * Nyro [webchat@ool-18be3bfe.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#224 [16:57] * Chickenaka590kg [webchat@p548A9420.dip0.t-ipconnect.de] has joined #minecrafthelp
#225 [16:57] * Chickenaka590kg [webchat@p548A9420.dip0.t-ipconnect.de] has quit. (Client Quit)
#226 [16:59] * chonk [webchat@ip68-228-79-137.oc.oc.cox.net] has joined #minecrafthelp
#227 [16:59] * Unslaad [webchat@c-71-234-131-147.hsd1.ma.comcast.net] has joined #minecrafthelp
#228 [16:59] <chonk> hows it going?
#229 [17:00] * MBskii [webchat@c-71-235-178-84.hsd1.ma.comcast.net] has joined #minecrafthelp
#230 [17:00] <MBskii> Hello?
#231 [17:00] <chonk> hi
#232 [17:00] <Unslaad> Not great. Been having a rather serious account problem. Any chance youve talked to people who have bought the game in full, changed account password and then can only play demo.
#233 [17:00] <chonk> i havent had that issue myself.
#234 [17:01] <chonk> my problem i with the game not launching.
#235 [17:01] <chonk> no matter what i do
#236 [17:01] <MBskii> Unslaad U can only play the Demo aswell?
#237 [17:01] <Unslaad> Chonk, have you tried deleting everything in the mincraft appdata folder (except versions?)
#238 [17:02] <Unslaad> And yeah. I was randomly logged out of my account, it no longer accepted my password so I changed it and now it says I havent purchased the full game.
#239 [17:02] <chonk> okay i just deleted everything excluding versions from the appdata
#240 [17:03] <chonk> i think it worked. the launcher actually booted up.
#241 [17:03] <MBskii> Unslaad Im having the same issue & Mojang/microsoft aren't helping
#242 [17:04] <Unslaad> Figures
#243 [17:04] <Unslaad> Same thing here. Ive searched everywhere I can but from the looks of it a solution hasnt been found. On top of that, this has been happening for years
#244 [17:06] <MBskii> Yea, I would just buy a new acc to make it easier But I don't want to lose all my server crap from Hypixel & others
#245 [17:06] <Unslaad> The other trouble is as follows: This would be the third time Id be buying this game. And on top of that, what is there to say that my money wont just go into their bank account?
#246 [17:06] <chonk> unslaad thank you much!
#247 [17:07] <chonk> is it wierd that im 20 and still play minecraft religiously?
#248 [17:07] <MBskii> yea :/
#249 [17:07] <MBskii> im 21 lol sooo
#250 [17:07] <chonk> lmaoooo i mean its one of the best games ever.
#251 [17:08] <chonk> unslaad sounds like a problem you should be taking up with mojang customer support. the mods in here are trash
#252 [17:08] * chonk [webchat@ip68-228-79-137.oc.oc.cox.net] has quit. (Quit: webchat.esper.net)
#253 [17:09] <MBskii> Unslaad u got discord so if one of us figure it out we can try to help each other
#254 [17:09] <Unslaad> Yeah, Kilber#1775
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#259 [17:33] <turtle> I cant log in to my account tried reseting password and everything
#260 [17:33] <turtle> and also wait a hour past and still not working
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#262 [17:37] * docLarsen [webchat@c-73-128-202-150.hsd1.va.comcast.net] has joined #minecrafthelp
#263 [17:42] <docLarsen> when I try to login to Minecraft.net website, it automatically takes me to the Minecraft.net/es-es/ page which is in Spanish. How do I disable this?
#264 [17:43] * lewdogg1099 [webchat@219-88-66-221.adsl.xtra.co.nz] has joined #minecrafthelp
#265 [17:44] <lewdogg1099> i want a refund please i cant install on my computer due to it being a work laptop
#266 [17:46] <lewdogg1099> only just downloaded today
#267 [17:48] * Elosan [webchat@159-118-218-147.cpe.sparklight.net] has joined #minecrafthelp
#268 [17:48] <Elosan> Hello everyone.
#269 [17:49] <Elosan> I am hoping someone can help me playing online with one of my cousins.
#270 [17:49] <Elosan> I am hope you guys can help me out. I am trying to figure out if I can play minecraft with a cousin of mine online. She recently had surgery on her hips, and I remembered she really liked minecraft. I thought it would be fun if we could play together while she recovers. I have both the Java edition and Bedrock edition on my PC. The only versio
#271 [17:49] <Elosan> n she has is the on her iphone. Can we play together online using these versions? Or do we have to get another version? If so, what would be the easiest way to for use to play together online? Buy a new version is ok, I get it as a gift for her. Thank you.
#272 [17:50] <mattym> Elosan, You can join each others games on the Bedrock version. You will need to be logged into an Xbox Live account and be Xbox friends. Then one can just invite the other into the game.
#273 [17:51] <Elosan> She does not have a PC. She only has Apple products.
#274 [17:51] <mattym> Elosan, That one is Bedrock as well
#275 [17:52] <mattym> docLarsen, Scroll to the bottom of the page, look for the globe logo, click it and select your language.
#276 [17:52] <Elosan> Ok. Let me take a look
#277 [17:55] <Elosan> I opened up Minecraft Bedrock edition on my PC. I see a tab that does have a globe on it to create new worlds. However, I do see a friends tab. I clicked on that and it opended up Xbox Console Companion.
#278 [17:56] <mattym> Elosan, You need to log into an Xbox Live/Microsoft account there.
#279 [17:57] <Elosan> The Xbox Concoel Companion automatically logged me onto the my microsoft account. Do you mean my cousin needs an account on her iphone?
#280 [17:57] <mattym> Elosan, Yes
#281 [17:59] <Elosan> Oh ok. So just to make sure I understand. Does she still need a microsoft account even though she plays on her iphone? Or can she use whatever account she has on her iphone?
#282 [17:59] <mattym> Elosan, She will need a MS/XBL account to log in there with. Then you need to add each other as friends.
#283 [18:00] <Elosan> Ok thanks. I will get in touch with my cousin. Thank you very much for your help mattym
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#286 [18:30] * Vert [webchat@mta-98-1-89-19.nycap.rr.com] has joined #minecrafthelp
#287 [18:30] <Jumbosnekman> Hey, my java launcher isn't opening. Whenever I click the launcher the blue loading icon appears and then nothing happens. I have tried restarting my computer 4 times and even uninstalled and reinstalled Minecraft twice. If you could help it would be much appreciated.
#288 [18:32] <Jumbosnekman> Sorry I just saw the post related to my question.
#289 [18:37] <Vert> Hey i forgot my MC Password changed a few days ago and i dont have accese to the email any help
#290 [18:40] <Jumbosnekman> I tried the solution on the Reddit and it didn't work.
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#292 [18:53] * clarjon1 [~clarjon1@23-248-49-196.tpia.execulink.com] has joined #minecrafthelp
#293 [18:53] <Slumburr> Hello, so i changed my name last night to Tyf. Its a pretty cool name and i rlly wanted it. I had over 10 tabs open ready to click change. However when the change occurred, it had told me the change was a success but it said TyfQ. That is my name and i know for a fact i didnt touch my keyboard, please help
#294 [18:54] <Slumburr> Is there a way i can change my name in less than 30 days?
#295 [18:54] * Dimnexus [webchat@204-134-157-34.static.centurylink.net] has joined #minecrafthelp
#296 [18:54] <Slumburr> ?
#297 [18:54] <Dimnexus> Wait is this a community chat?
#298 [18:56] <Slumburr> No, this is a bot system. Please enter your Minecraft username along with the password below.
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#302 [19:00] * Diego [webchat@108-246-101-167.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#303 [19:00] <Diego> Hello
#304 [19:00] <Diego> I need help on where to go to refund my minecraft java edition
#305 [19:00] <Diego> I purchased it 2 days ago
#306 [19:09] <Jumbosnekman> Hey, my java launcher isn't opening. Whenever I click the launcher the blue loading icon appears and then nothing happens. I have tried restarting my computer 4 times and even uninstalled and reinstalled Minecraft twice. If you could help it would be much appreciated. I also tried the solution on the Reddit and it didn't work.
#307 [19:13] * docLarsen [webchat@c-73-128-202-150.hsd1.va.comcast.net] has quit. (Quit: webchat.esper.net)
#308 [19:15] <Diego> bro wtf
#309 [19:15] <Diego> i need to refund this right now!!!!!!!!!
#310 [19:17] <Jumbosnekman> dude these people are volunteers they have lives have some patience it even says "We are volunteer-run and our helpers have real-life responsbilities as well. Please be patient while waiting, or check back in a few hours."
#311 [19:19] <Diego> i know bro but i been waiting for 69 hours already
#312 [19:19] <Diego> no joke
#313 [19:20] <Jumbosnekman> you joined the chat 20 minutes ago
#314 [19:21] <Diego> Nah but i been contacting them for the past 3 days
#315 [19:22] <Diego> still no response :(
#316 [19:22] <Jumbosnekman> you say that but before you also said you bought the game 2 days ago
#317 [19:23] * xStarz [webchat@pool-100-1-80-29.nwrknj.fios.verizon.net] has joined #minecrafthelp
#318 [19:23] <xStarz> Hello, i have a problem logging in to the minecraft website
#319 [19:24] <Diego> Ik i didn't realize i bought the game on Monday not Tuesday
#320 [19:24] * Diego [webchat@108-246-101-167.lightspeed.sndgca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#321 [19:25] * dIEGO [webchat@108-246-101-167.lightspeed.sndgca.sbcglobal.net] has joined #minecrafthelp
#322 [19:25] <dIEGO> Hello
#323 [19:26] <xStarz> i bought the game but its not letting me log in
#324 [19:26] <dIEGO> i really need help on how to refund minecraft java edition on my mac
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#327 [19:27] <diego> hello
#328 [19:28] <diego> i really really need help on how to receive a refund for minecraft java edition on my macbook
#329 [19:28] <diego> i purchased it on 10/14/19
#330 [19:28] <xStarz> i cant log in but im putting my email and password in
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#333 [19:52] * Jakeplayerjp [webchat@c-67-167-185-135.hsd1.mi.comcast.net] has joined #minecrafthelp
#334 [19:52] <Jakeplayerjp> Hello
#335 [19:58] * Jakeplayerjp0 [webchat@c-67-167-185-135.hsd1.mi.comcast.net] has joined #minecrafthelp
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#338 [20:07] <mee> i have an order pending, but i just read that i cannot make online purchases to outside countries due to the country i live in. Is it possible to cancel the pending order? It won't let me when i click the button to
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#341 [20:10] <lucas> lucas
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#343 [20:14] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Ping timeout: 189 seconds)
#344 [20:20] * GBP_Nation [webchat@default-rdns.vocus.co.nz] has joined #minecrafthelp
#345 [20:21] <GBP_Nation> when i try to run mincraft it crashes and says that i should try a different texture pack i delete them and it still happens
#346 [20:22] * dscds [webchat@210-246-0-121.dsl.dyn.ihug.co.nz] has quit. (Quit: webchat.esper.net)
#347 [20:24] <GBP_Nation> it gives this Error: net.minecraft.class_1054: Unable to fit: minecraft:burning_skull, size: 64x64, atlas: 0x0, atlasMax: 0x0 - Maybe try a lower resolution resourcepack?
#348 [20:25] * nixon [webchat@c-24-3-73-63.hsd1.pa.comcast.net] has joined #minecrafthelp
#349 [20:25] <nixon> boo
#350 [20:26] <GBP_Nation> can u help?
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#356 [20:50] <Jakeplayerjp> Hello
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#361 [21:17] * toni [webchat@105.sub-174-208-6.myvzw.com] has joined #minecrafthelp
#362 [21:21] <toni> I bought windows 10 edition and I thought java edition but I can only play the demo on java but I can play the windows 10 just fine but java keeps telling me I haven't bought it yet
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#364 [21:26] * khris [webchat@142.109.127.38] has joined #minecrafthelp
#365 [21:27] <khris> hi i bought a mincraft a whil back and i wanna play it again but i cant remeber my old username to migrate my account
#366 [21:37] * chris [webchat@student213-80.cv.siue.edu] has joined #minecrafthelp
#367 [21:37] <chris> Hi, I've been having a problem the past few days with picking up mined items
#368 [21:46] <chris> I'm using the latest version, 1.14.4 running on windows 10. I start a new world, survival, normal difficulty, and everything works well for about 30 minutes. Then I stop being able to pick up items. I'll mine something and it'll make the pickup sound, and the block will come towards me as if I've picked it up, but the block doesn't show up in my in
#369 [21:46] <chris> ventory. I've tried closing the game and relaunching it, but after that certain amount of time in that world, I just can't pick up items anymore. I don't think it's an issue with using the right pickaxe, I'm not even able to pick up dirt/sand blocks. Any ideas? Thanks!
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#371 [22:04] * nick_naires [webchat@107-145-114-16.res.bhn.net] has joined #minecrafthelp
#372 [22:04] <nick_naires> hi
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#381 [23:00] <MiserableChicken> Hi, i have this problem with my minecraft account. i bought it while i was on vacation with my bank account payment details which were issued in another country. the payment went through and it even subtracted it from my total amount of money but when i tried to access the account, it said i had to buy the game, whilst i already bought it and the p
#382 [23:00] <MiserableChicken> ayment went through. what should i do? i would like to get a refund and/or if i could have access to that account
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#387 [23:55] <ldmh> so im trying to connect to my xbox account to my nintendo switch. But when i sign in, it'll show a code and a website. So i go to the website and do what it asks me to do and then i go back to my switch and try to reconnect and it says it tried to log in but failed. i need help