#1 [00:11] * tan [webchat@184-22-226-0.24.nat.sila1-cgn02.myaisfibre.com] has joined #minecrafthelp
#2 [00:11] <tan> hello
#3 [00:12] <tan> i cannt login
#4 [00:12] <tan> i wait for many hour
#5 [00:12] <tan> i change too many password
#6 [00:12] <tan> how i fix it?
#7 [00:15] * tan [webchat@184-22-226-0.24.nat.sila1-cgn02.myaisfibre.com] has quit. (Client Quit)
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#10 [01:43] * JPlexer [webchat@p4FF311B5.dip0.t-ipconnect.de] has joined #minecrafthelp
#11 [01:43] <JPlexer> My Minecraft Launcher won't start
#12 [01:44] * JPlexer [webchat@p4FF311B5.dip0.t-ipconnect.de] has quit. (Client Quit)
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#16 [03:04] <tomas> how do i get a refund
#17 [03:14] <GreyVulpine> https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#18 [04:08] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
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#22 [04:34] <Ahmad_KR> when i try to open the game, an error occuted
#23 [04:34] <Ahmad_KR> this is the msg
#24 [04:34] <Ahmad_KR> Minecraft has crashed!
#25 [04:35] <Ahmad_KR> any body here??
#26 [04:35] <Ahmad_KR> helloooo
#27 [04:57] * ldmh [webchat@208-180-2-238.com.sta.suddenlink.net] has quit. (Quit: webchat.esper.net)
#28 [05:08] * Ronyboi101 [webchat@138.241.179.58.sta.commander.net.au] has joined #minecrafthelp
#29 [05:28] * Crazymarf [~Crazymarf@193.172.20.145] has joined #minecrafthelp
#30 [06:00] * _zipfile [webchat@93.51-175-103.customer.lyse.net] has joined #minecrafthelp
#31 [06:01] <_zipfile> Hello, I am having problems with loggin into my account (_zipfile) at minecraft.net, because I believe there is something wrong with my email
#32 [06:02] <_zipfile> i can log into my account in the launcher, by just using my nickname and password, but it is not possible to use my email to log in
#33 [06:03] <_zipfile> It might be I have accidentally assigned the same email for two accounts by mistake, i am not sure
#34 [06:04] <Andrio> _zipfile, can you log in at https://account.mojang.com/ using any email address and password?
#35 [06:05] <_zipfile> I am not sure what email is linked to it anymore, I belive it is overwritten by my other account.
#36 [06:05] <_zipfile> so, it's like this account has no email attached to it anymore
#37 [06:06] <_zipfile> when i log into mojang.com, it's my other account that gets logged in.
#38 [06:08] <_zipfile> could it be possible to check and see what email an account is linked to perhaps?
#39 [06:10] * Yashg [webchat@106.193.209.220] has joined #minecrafthelp
#40 [06:11] <Yashg> cannot log in
#41 [06:11] <Yashg> help
#42 [06:12] <Yashg> anyone?
#43 [06:12] <_zipfile> yes
#44 [06:13] <Yashg> my launcher says no internet connection... despite i am connected
#45 [06:14] <Yashg> i can't even log in on the website
#46 [06:15] <Yashg> y'all afk?
#47 [06:18] * Yashg [webchat@106.193.209.220] has quit. (Quit: webchat.esper.net)
#48 [06:42] * Crazymarf [~Crazymarf@atreus.marfprojects.nl] has joined #minecrafthelp
#49 [07:08] * ProfessorAndreas [webchat@ip2504fd6d.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#50 [07:08] <ProfessorAndreas> #minecrafthelp
#51 [07:10] * ProfessorAndreas [webchat@ip2504fd6d.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#52 [07:38] * tttttta [webchat@99-5-66-5.lightspeed.jcvlfl.sbcglobal.net] has joined #minecrafthelp
#53 [07:38] <tttttta> ok so retard alert here
#54 [07:38] <tttttta> I cannot find my launcher shortcut?
#55 [07:38] <tttttta> its been pinned to my taskbar for so so long
#56 [07:38] <tttttta> and I cannot find the actual shortcut or launcher location
#57 [07:41] <tttttta> nevermind finally found it lol
#58 [07:51] * Mohamojo [webchat@h137-29.tarman.pl] has joined #minecrafthelp
#59 [07:51] <Mohamojo> Hello I have a problem with log in, i know password and my email it lets my in and then just logs me off
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#61 [08:14] * kai [webchat@softbank060078248112.bbtec.net] has joined #minecrafthelp
#62 [08:14] * kai is now known as Guest32641
#63 [08:29] * Minecrafter [webchat@217-123-144-210.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#64 [08:30] <Minecrafter> Helle i have a minecraft server but there don't spawn mobs. what is the problem?
#65 [08:31] <Minecrafter> does anyone know what the problem is
#66 [08:31] <Minecrafter> does anyone know what the problem is
#67 [08:36] * Minecrafter [webchat@217-123-144-210.cable.dynamic.v4.ziggo.nl] has left #minecrafthelp
#68 [09:05] * Banana_Split07 [webchat@188.4.120.209.dsl.dyn.forthnet.gr] has joined #minecrafthelp
#69 [09:05] <Banana_Split07> hello everyone
#70 [09:06] <Banana_Split07> i am currently experiencing issues logging into minecraft
#71 [09:06] <Banana_Split07> i have attempted to log into the minecraft launcher with the correct password
#72 [09:06] <Banana_Split07> but i couldnt
#73 [09:07] <Banana_Split07> and i have also attempted to log in through the site
#74 [09:07] <Banana_Split07> but there it works
#75 [09:09] <Andrio> Banana_Split07, which site?
#76 [09:09] * Mephisto [webchat@dslb-084-063-004-054.084.063.pools.vodafone-ip.de] has joined #minecrafthelp
#77 [09:09] * Mephisto [webchat@dslb-084-063-004-054.084.063.pools.vodafone-ip.de] has quit. (Client Quit)
#78 [09:13] <Banana_Split07> minecraft.net/en-us/login
#79 [09:14] <Andrio> Banana_Split07, what happens when you try to log in via the Minecraft launcher?
#80 [09:14] <Banana_Split07> invalid email or password error.
#81 [09:17] <Andrio> ??> Banana_Split07 tools/HJT
#82 [09:17] <Mightyena> Banana_Split07: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#83 [09:17] <Mightyena> Banana_Split07: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#84 [09:17] <Banana_Split07> okay
#85 [09:17] <Banana_Split07> is that like an antivirus
#86 [09:18] <Andrio> Banana_Split07, no; it just gives information about your PC
#87 [09:18] <Andrio> Trend Micro does make an antivirus product; apparently it's not great though
#88 [09:18] <Banana_Split07> yeah i know
#89 [09:19] <Banana_Split07> i worried when i saw trend micro
#90 [09:19] <Andrio> hm
#91 [09:19] <Banana_Split07> https://paste.ubuntu.com/p/kmpkZhgqnF/
#92 [09:21] <Andrio> ??> Banana_Split07 info/MCLeaks
#93 [09:21] <Mightyena> Banana_Split07: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#94 [09:21] <Mightyena> Banana_Split07: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#95 [09:21] <Andrio> ??> Banana_Split07 win/hosts/edit
#96 [09:22] <Mightyena> Banana_Split07: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#97 [09:22] <Mightyena> Banana_Split07: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#98 [09:22] <Banana_Split07> okay
#99 [09:22] <Banana_Split07> done
#100 [09:23] <Andrio> Banana_Split07, did that solve the problem?
#101 [09:24] <Banana_Split07> oh so i just open that file and try to login?
#102 [09:25] <Andrio> Banana_Split07, 'and remove all entries containing mojang in your system's Host [sic] file'
#103 [09:25] <Banana_Split07> ok
#104 [09:25] <Banana_Split07> save it?
#105 [09:25] <Andrio> Banana_Split07, yes
#106 [09:25] <Banana_Split07> okay
#107 [09:26] <Banana_Split07> yaaay
#108 [09:26] <Banana_Split07> thank you so much
#109 [09:26] <Andrio> no problem.
#110 [09:27] <Banana_Split07> alright goodbye and have a nice day! ;)
#111 [09:40] * Tomas [webchat@ti0053q161-2119.bb.online.no] has joined #minecrafthelp
#112 [09:40] <Tomas> i whould like a refund
#113 [09:41] * Thomas [webchat@ti0053q161-2119.bb.online.no] has joined #minecrafthelp
#114 [09:41] <Thomas> how do i get a refund
#115 [09:41] * Tomas [webchat@ti0053q161-2119.bb.online.no] has quit. (Client Quit)
#116 [09:49] * Thomas [webchat@ti0053q161-2119.bb.online.no] has quit. (Quit: webchat.esper.net)
#117 [09:55] * Fajnex [webchat@dynamic-109-81-208-113.ipv4.broadband.iol.cz] has joined #minecrafthelp
#118 [09:59] <Fajnex> I can´t log in to Minecraft launcher, how to solve it
#119 [10:00] * thecow275 [webchat@esm-84-240-97-140.netplaza.fi] has joined #minecrafthelp
#120 [10:03] <thecow275> having some issues with the launcher not launching on Manjaro the launcher is installed through the official arch repo i have tried rebuilding the launcher and reinstalling the dependencies and the only thing i get is
#121 [10:03] <thecow275> terminate called after throwing an instance of 'std::logic_error'
#122 [10:03] <thecow275> what(): basic_string::_M_construct null not valid Aborted (core dumped)
#123 [10:04] <thecow275> if i run it through the terminal
#124 [10:07] <thecow275> oh what it is the known KDE system locale issue that caused that weird
#125 [10:08] <thecow275> it works now that i used LC_ALL=C minecraft-launcher through terminal
#126 [10:14] * singed46 [webchat@188.71.242.201] has joined #minecrafthelp
#127 [10:15] <singed46> Hello
#128 [10:17] <singed46> Hello, I need help with an account that was created before the email merge.
#129 [10:18] * singed46 [webchat@188.71.242.201] has quit. (Client Quit)
#130 [10:30] * Star [webchat@176.88.93.80] has joined #minecrafthelp
#131 [10:30] <Star> hello
#132 [10:30] * Star is now known as Guest85927
#133 [10:31] <Guest85927> hey
#134 [10:31] <Guest85927> help me please
#135 [10:39] * VADemon [~VADemon@static.36.81.243.136.clients.your-server.de] has joined #minecrafthelp
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#139 [10:59] * ImBanqh [webchat@109.236.17.215] has joined #minecrafthelp
#140 [11:03] <ImBanqh> Hi! I'm playing the RLcraft pack, yesterday when I'm playing the game "paused", mobs freezing, blocks can't destroyed, when I reload my crossbow reload icon goes upper the screen. Pls help me.
#141 [11:18] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#142 [11:30] * yoav [webchat@BB-83-125.018.net.il] has joined #minecrafthelp
#143 [11:30] <yoav> payment for mindcraft keeps failint
#144 [11:30] <yoav> failing...
#145 [11:31] <yoav> any idea why?
#146 [11:31] * Hi [webchat@cpe-172-74-242-221.sc.res.rr.com] has joined #minecrafthelp
#147 [11:31] <yoav> all the billing info and zip code are right..
#148 [11:32] <Hi> Hello I am unable to register for a mojang account for the micrsoft windows 10 basic pack I bougt this morning
#149 [11:32] * Hi [webchat@cpe-172-74-242-221.sc.res.rr.com] has quit. (Client Quit)
#150 [11:53] * Jaystewart9 [webchat@cpc125550-bbrg5-2-0-cust109.14-2.cable.virginm.net] has joined #minecrafthelp
#151 [12:00] * belgiantrashcat [webchat@84-198-84-79.access.telenet.be] has joined #minecrafthelp
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#153 [12:01] <belgiantrashcat> i have a login issue, ican't login to neither the launcher or my mojang account
#154 [12:01] <belgiantrashcat> i'm 100% sure i typed the right email and i'm certain i typed the right password
#155 [12:01] <Marcin> I have a problem with creating an account, so when i`m trying to make one and whren i`m trying to log in to it nothing happend
#156 [12:01] <Marcin> yes
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#158 [12:33] * christianorangel [webchat@flix-186-251-127-23.flixtelecom.net.br] has joined #minecrafthelp
#159 [12:34] * Lurks [webchat@cpc123350-stev9-2-0-cust46.9-2.cable.virginm.net] has joined #minecrafthelp
#160 [12:36] <christianorangel> I'm having problems on changing my email of my mojang account. Whenever I try to change I get the error "Error! Request denied..."
#161 [12:44] * christianorangel [webchat@flix-186-251-127-23.flixtelecom.net.br] has quit. (Quit: webchat.esper.net)
#162 [12:51] * Diaphragm [webchat@45.112.40.148.vasaicable.co.in] has joined #minecrafthelp
#163 [12:51] <Diaphragm> hello
#164 [12:52] <Diaphragm> I am not able to dowanload mine craft on my android mobile even after paying for it
#165 [13:00] * inanest [~zsh@mx-ll-180.183.112-228.dynamic.3bb.co.th] has joined #minecrafthelp
#166 [13:09] * lowlox83 [webchat@lfbn-1-12249-9.w90-92.abo.wanadoo.fr] has joined #minecrafthelp
#167 [13:09] <lowlox83> Hi
#168 [13:09] <lowlox83> Hi i have issues for retriving my email account link to my username...
#169 [13:15] * toast [webchat@host86-160-204-7.range86-160.btcentralplus.com] has joined #minecrafthelp
#170 [13:17] * lowlox83 [webchat@lfbn-1-12249-9.w90-92.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#171 [13:18] <toast> When I try to use minecraft, it starts loading on the white screen with mojang on it but always gets stuck near the end and doesn't finish loading. I was wondering if there was something I could do about it or should I wait for the next game update
#172 [13:21] * belgiantrashcat [webchat@84-198-84-79.access.telenet.be] has quit. (Quit: webchat.esper.net)
#173 [13:22] <Lurks> toast mostly like cause by infections, though a launcher log will help to see if it's anything else
#174 [13:22] <Lurks> ??> toast launcher/log
#175 [13:22] <Mightyena> toast: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#176 [13:24] * LucasJMR [webchat@static-176-175-44-69.ftth.abo.bbox.fr] has joined #minecrafthelp
#177 [13:26] <LucasJMR> Hello
#178 [13:26] * Colepa12 [webchat@wsip-70-166-129-154.fv.ks.cox.net] has joined #minecrafthelp
#179 [13:27] <SlimeDiamond> hi
#180 [13:28] <Colepa12> I made my minecraft account a long time ago and am looking to play again after some time. for some reason however it seems as if the account doesnt exist anymore as it wont sent a password reset email
#181 [13:28] <Colepa12> the email linked to the account should be colepalvarado@yahoo.com
#182 [13:28] <Lurks> Colepa12 please don't post your email in public area
#183 [13:29] <Colepa12> oops
#184 [13:29] <SlimeDiamond> Silly
#185 [13:29] * joe [webchat@c-98-213-117-149.hsd1.il.comcast.net] has joined #minecrafthelp
#186 [13:30] * Colepa12 [webchat@wsip-70-166-129-154.fv.ks.cox.net] has quit. (Client Quit)
#187 [13:30] <SlimeDiamond> rip
#188 [13:31] <SlimeDiamond> why everyone usin webchat
#189 [13:31] <joe> I have a map save in creative. I'm using the command block string to give myself a command block. It will say It's given me one but it in fact does not. I tried other maps and the command work as intended.
#190 [13:32] <joe> hello?
#191 [13:32] <joe> this is supposed to be minecraft support. wtf
#192 [13:33] * joe [webchat@c-98-213-117-149.hsd1.il.comcast.net] has quit. (Client Quit)
#193 [13:38] <LucasJMR> When i try to log in there is this message "If your account was created after November 2012 or if it has been migrated, use your email. Otherwise use your username." but i migrated the account long time ago
#194 [13:40] <Lurks> ??> LucasJMR tools/hjt
#195 [13:40] <Mightyena> LucasJMR: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#196 [13:40] <Mightyena> LucasJMR: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#197 [13:43] <LucasJMR> I reseted the password and it worked
#198 [13:43] <LucasJMR> But thx for the quick answer
#199 [13:43] <LucasJMR> But thx for the quick answer
#200 [13:44] * LucasJMR [webchat@static-176-175-44-69.ftth.abo.bbox.fr] has left #minecrafthelp
#201 [13:45] <SlimeDiamond> Lurks4Chanop
#202 [13:49] <toast> there was nothing in the logs that were errors or warnings so I believe it could be an infection of the game that stops it from fully loading
#203 [13:50] * Tamas [webchat@82-137-13-143.rdsnet.ro] has joined #minecrafthelp
#204 [13:50] <Lurks> toast are you sure? do you know what to look for?
#205 [13:50] * Tamas [webchat@82-137-13-143.rdsnet.ro] has quit. (Client Quit)
#206 [13:52] * Manuel_Aguilar [webchat@dsl-189-161-195-22-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#207 [13:52] <toast> yeah, It just shows the regular launch sequence with it preparing the client, checking installation, starting and Using default game log configuration client-1.12.xml (outputs XML)
#208 [13:52] <toast> which I guess was to show the logs
#209 [13:53] <Lurks> ??> toast av/adwcleaner
#210 [13:53] <Mightyena> toast: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#211 [13:54] <Mightyena> toast: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#212 [13:54] * Aky [webchat@109.175.106.194] has joined #minecrafthelp
#213 [13:54] <Aky> https://paste.ubuntu.com/p/SpqZWnWvqf/
#214 [13:54] <Aky> some1 help me
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#216 [13:56] * toast [webchat@host86-160-204-7.range86-160.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#217 [13:56] <Manuel_Aguilar> I can not open my minecraft since a few weeks
#218 [13:57] * HPont [webchat@90-152-197-47.static.highway.a1.net] has joined #minecrafthelp
#219 [13:58] * Crai9_di9 [webchat@37x113x89x90.dynamic.yar.ertelecom.ru] has joined #minecrafthelp
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#221 [14:00] * toast [webchat@host86-160-204-7.range86-160.btcentralplus.com] has joined #minecrafthelp
#222 [14:01] <toast> It was able to load up now thanks to your help, I am unsure what I would of done without it
#223 [14:01] * toast [webchat@host86-160-204-7.range86-160.btcentralplus.com] has quit. (Client Quit)
#224 [14:05] <Crai9_di9> I can't log in Minecraft.net and in the launcher minecraft. All data entered is correct. I can login to mojang website.(yandex.translator)
#225 [14:06] <Lurks> Crai9_di9 do you have any VPN on?
#226 [14:06] <Crai9_di9> no
#227 [14:07] <Lurks> Crai9_di9 do you have any other device to try and log on to minecraft.net?
#228 [14:08] <Crai9_di9> yes
#229 [14:10] <Lurks> Crai9_di9 have you used mcleak/alt generated account or anything similar in the pass?
#230 [14:11] <Crai9_di9> yes
#231 [14:11] <Lurks> Crai9_di9 those are illegal, they are made to steal accounts, are you on a windows system?
#232 [14:12] <Crai9_di9> yes
#233 [14:13] <Lurks> ??> Crai9_di9 info/mcleaks
#234 [14:13] <Mightyena> Crai9_di9: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#235 [14:13] <Mightyena> Crai9_di9: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#236 [14:13] <Lurks> ??> Crai9_di9 win/hosts/edit
#237 [14:13] <Mightyena> Crai9_di9: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#238 [14:13] <Mightyena> Crai9_di9: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#239 [14:15] * joe [webchat@c-98-213-117-149.hsd1.il.comcast.net] has joined #minecrafthelp
#240 [14:15] <joe> Is there a legit help platform?
#241 [14:16] <Lurks> joe what do you mean?
#242 [14:17] <joe> I cant fin help with a problem with a slash command.
#243 [14:18] <joe> command blocks wont appear on my bad even though it says it issued one. Give @a minecraft:command block works on other maps
#244 [14:18] <joe> *bar
#245 [14:18] <joe> 40hours of work into the map so I on't want to throw it away and start over. how do I fix it
#246 [14:19] <joe> b.s
#247 [14:19] * joe [webchat@c-98-213-117-149.hsd1.il.comcast.net] has quit. (Client Quit)
#248 [14:23] * Crazymarf [~Crazymarf@atreus.marfprojects.nl] has joined #minecrafthelp
#249 [14:28] * Crazymarf [~Crazymarf@atreus.marfprojects.nl] has quit. (Ping timeout: 198 seconds)
#250 [14:28] <Crai9_di9> I can't Run as Administrator
#251 [14:33] * Pontyi [webchat@90-152-197-47.static.highway.a1.net] has joined #minecrafthelp
#252 [14:37] <SlimeDiamond> Crai9_di9: what do you mean by that?
#253 [14:39] <Crai9_di9> I don't have enough rights to modify the hosts file.(yandex.translator)
#254 [14:43] * piedude768 [webchat@pool-68-162-243-74.bstnma.fios.verizon.net] has joined #minecrafthelp
#255 [14:43] <piedude768> when will the minecraft launcher be fixed?
#256 [14:44] * piedude768 [webchat@pool-68-162-243-74.bstnma.fios.verizon.net] has quit. (Client Quit)
#257 [14:48] * Chip [webchat@247.sub-174-218-128.myvzw.com] has joined #minecrafthelp
#258 [14:48] <Chip> Hi, I have a Problem
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#260 [15:00] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
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#262 [15:16] * Dominik [webchat@nat-120.starnet.cz] has joined #minecrafthelp
#263 [15:16] <Dominik> Hi
#264 [15:16] <Dominik> Anyone there?
#265 [15:22] <Dominik> I must ask why does not work LAN server. I played that last weekend with my brother and everything worked perfectly. (turned off firewall sure) This weekend we tried to connect to each other but didnt even show up. Is it becouse at week we tried PC-LAN cable-PC? Pleasse help, dont know what to do.
#266 [15:23] * Cell92 [webchat@amontsouris-654-1-243-174.w90-44.abo.wanadoo.fr] has joined #minecrafthelp
#267 [15:25] <Cell92> Bonjour, je n'arrive plus à me connecter sur mon compte minecraft, mon pseudo est Cell92, veuillez m'aider à récupèrer le compte svp
#268 [15:29] * PresentSkate7 [webchat@65-131-189-52.sxct.qwest.net] has joined #minecrafthelp
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#270 [15:30] * _nikoj_ [webchat@37-160-97-42.mob.proxad.it] has joined #minecrafthelp
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#276 [15:53] * jhambone911 [webchat@cpe-67-242-94-46.nycap.res.rr.com] has joined #minecrafthelp
#277 [15:53] <jhambone911> hi i need help with my friends trying to join my server
#278 [16:02] * jhambone911 [webchat@cpe-67-242-94-46.nycap.res.rr.com] has quit. (Quit: webchat.esper.net)
#279 [16:05] * S5 [webchat@135.0.54.17] has joined #minecrafthelp
#280 [16:08] <S5> Hi, its been awhile since I logged in my Mojang account and I've been unable to login. I tried the password reset option and as well tried sending it to two of my possible emails, but so far I have not received the password reset email. What do? I've registered in 2011.
#281 [16:20] * Yaseen_Ali [webchat@cpc90686-cove16-2-0-cust79.3-1.cable.virginm.net] has joined #minecrafthelp
#282 [16:20] <Yaseen_Ali> hello
#283 [16:21] <Yaseen_Ali> is anyone her
#284 [16:21] <Yaseen_Ali> e
#285 [16:25] * Shabalooba [webchat@c83-252-80-52.bredband.comhem.se] has joined #minecrafthelp
#286 [16:25] <Shabalooba> hello, my friend just started a server for * day ago and all of my friends can join but not me. it say io.netty abstract thing and i have tried to fix my firewalls and watched almost every single tut on youtube. But I cant still join. help
#287 [16:30] * xNightmare [webchat@cpc114924-wolv19-2-0-cust20.16-1.cable.virginm.net] has joined #minecrafthelp
#288 [16:30] <Shabalooba> hello, my friend just started a server for * day ago and all of my friends can join but not me. it say io.netty abstract thing and i have tried to fix my firewalls and watched almost every single tut on youtube. But I cant still join. help
#289 [16:31] <xNightmare> Can my ip be un-blacklisted/whitelisted
#290 [16:32] <Shabalooba> we have checked
#291 [16:32] <Shabalooba> and i am white listed
#292 [16:32] <xNightmare> Shabalooba am not talking to you
#293 [16:32] <Shabalooba> o
#294 [16:32] <Shabalooba> k
#295 [16:33] <xNightmare> But to quickly fix your issue: try a direct connect to his server. If that doesnt work go to command prompt and try sending: ping (your friends server ip) also make sure you have the right version of minecraft to join his server.
#296 [16:33] <xNightmare> Shabalooba ^
#297 [16:34] <Shabalooba> I have for sure the rigt verison
#298 [16:34] <xNightmare> What version is his server?
#299 [16:35] <Shabalooba> it says cant connect to the server
#300 [16:35] <Shabalooba> 1.14.4
#301 [16:35] * xNightmare [webchat@cpc114924-wolv19-2-0-cust20.16-1.cable.virginm.net] has quit. (Client Quit)
#302 [16:35] * CutieTree [webchat@d23-17-100-243.abhsia.telus.net] has joined #minecrafthelp
#303 [16:35] <Shabalooba> ok
#304 [16:35] <Lurks> Shabalooba were you able to connect before?
#305 [16:36] <Shabalooba> no
#306 [16:37] <Lurks> Shabalooba are you able to connect to other servers?
#307 [16:37] <Shabalooba> and like in my server menu it says in red: can't connect to the server
#308 [16:37] <Shabalooba> yee
#309 [16:37] <Shabalooba> i just played hipixel
#310 [16:37] <Lurks> Shabalooba did you launch the right version?
#311 [16:38] <Shabalooba> yup
#312 [16:38] * CutieTree [webchat@d23-17-100-243.abhsia.telus.net] has quit. (Client Quit)
#313 [16:39] <Lurks> Shabalooba are you typing in everything correctly? did he give you all the correct details?
#314 [16:39] <Shabalooba> yes
#315 [16:40] <Shabalooba> it says i am whitlisted
#316 [16:40] <Shabalooba> and he type /whitelist add Shabalooba
#317 [16:40] <Shabalooba> in console
#318 [16:40] <Shabalooba> not the /
#319 [16:41] <Lurks> im not sure whats going on, you'll have to wait for someone to help further
#320 [16:42] <Shabalooba> who
#321 [16:42] <Shabalooba> i've had like 6 other supports
#322 [16:42] <Shabalooba> and they all elave
#323 [16:42] <Shabalooba> leave
#324 [16:42] <Lurks> those with "+" or "@" by there names
#325 [16:43] <Shabalooba> idk
#326 [16:44] <Shabalooba> one support had like a plus be4 its name
#327 [16:46] <Shabalooba> OMFG
#328 [16:46] <Shabalooba> why is everyone leaving
#329 [16:51] * Brux [webchat@d66-183-124-143.bchsia.telus.net] has joined #minecrafthelp
#330 [16:58] * backinrek [webchat@p2E5FF279.dip0.t-ipconnect.de] has joined #minecrafthelp
#331 [17:13] * stillconf [webchat@p2E5FF279.dip0.t-ipconnect.de] has joined #minecrafthelp
#332 [17:16] <stillconf> Hello people, still have the problem that I can not log in the launcher. Have tried yesterday or the day before yesterday but had to go. I deleted Avira and my knowledge does not have a VPN.
#333 [17:16] <stillconf> Nevertheless, I can log in to the browser whether Mojang or minecraft.net.
#334 [17:18] <Lurks> stillconf do you have other devices to try on?
#335 [17:21] <stillconf> no :/
#336 [17:22] * sxrdctfvgyhuj [webchat@host86-191-71-247.range86-191.btcentralplus.com] has joined #minecrafthelp
#337 [17:22] <Lurks> stillconf have you used mcleak/alt generated account or anything similar in the pass?
#338 [17:23] * sxrdctfvgyhuj [webchat@host86-191-71-247.range86-191.btcentralplus.com] has quit. (Client Quit)
#339 [17:23] <stillconf> No i buyed the acc 1 year ago ^^
#340 [17:24] <stillconf> On the offical hompage
#341 [17:24] <Lurks> ??> stillconf tools/hjt
#342 [17:24] <Mightyena> stillconf: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#343 [17:24] <Mightyena> stillconf: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#344 [17:39] <Lurks> stillconf uninstall McAfee, it's awfully terrible
#345 [17:45] * Inktoo [webchat@96-37-113-104.dhcp.stcd.mn.charter.com] has joined #minecrafthelp
#346 [17:50] <stillconf> done, still the problem, maybe restart my pc? or reinstall minecraft ?
#347 [17:50] <Lurks> stillconf restart and then try
#348 [17:56] * stillconf [webchat@p2E5FF279.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#349 [17:58] * stillconf [webchat@p2E5FF279.dip0.t-ipconnect.de] has joined #minecrafthelp
#350 [17:58] <stillconf> done, still the problem
#351 [18:03] <stillconf> Haha i found the solution, is there a prize for the biggest idiot in the world? ^^
#352 [18:04] <stillconf> Im still confused but thank you for your time ^^
#353 [18:05] * stillconf [webchat@p2E5FF279.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#354 [18:06] * BruhMoment [webchat@pool-74-96-65-87.washdc.fios.verizon.net] has joined #minecrafthelp
#355 [18:06] <BruhMoment> hello
#356 [18:07] <BruhMoment> i just want some help with my launcher it says opengl not detected
#357 [18:24] * Naia2 [webchat@dynamic-75-76-2-58.knology.net] has joined #minecrafthelp
#358 [18:26] <Naia2> Every time I try to load my Minecraft, the screen in blank. I'm able to get pass the launcher page, but then the screen is white and wont load. How do I fix this?
#359 [18:50] * Guest13898 is now known as urielsalis
#360 [18:51] <Lurks> ??> Naia2 launcher/log
#361 [18:51] <Mightyena> Naia2: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#362 [19:16] * brln [webchat@n114-73-252-248.sbr1.nsw.optusnet.com.au] has joined #minecrafthelp
#363 [19:25] * Lurks [webchat@cpc123350-stev9-2-0-cust46.9-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#364 [19:34] * bauty2002 [webchat@host-190-105-35-20.telered.com.ar] has joined #minecrafthelp
#365 [19:34] <bauty2002> hello? i need help
#366 [19:38] * paint [webchat@c-73-132-237-37.hsd1.md.comcast.net] has joined #minecrafthelp
#367 [19:38] * GodForHire [webchat@216-67-105-99.static.acsalaska.net] has joined #minecrafthelp
#368 [19:38] <GodForHire> hello
#369 [19:38] <paint> hi
#370 [19:38] <GodForHire> I need help logging in to minecraft
#371 [19:38] * paint [webchat@c-73-132-237-37.hsd1.md.comcast.net] has quit. (Client Quit)
#372 [19:39] * bauty2002 [webchat@host-190-105-35-20.telered.com.ar] has quit. (Quit: webchat.esper.net)
#373 [19:41] * paint [webchat@c-73-132-237-37.hsd1.md.comcast.net] has joined #minecrafthelp
#374 [19:41] <paint> hey, my game keeps crashing
#375 [19:42] * paint [webchat@c-73-132-237-37.hsd1.md.comcast.net] has quit. (Client Quit)
#376 [19:42] * paint [webchat@c-73-132-237-37.hsd1.md.comcast.net] has joined #minecrafthelp
#377 [19:43] * mars804 [webchat@d157-67-18.home4.cgocable.net] has joined #minecrafthelp
#378 [19:43] <mars804> hello
#379 [19:43] * paint [webchat@c-73-132-237-37.hsd1.md.comcast.net] has quit. (Client Quit)
#380 [19:43] <mars804> I am unable to log into my minecraft account
#381 [19:44] <mars804> I changed my password and still I am unable to log into my account
#382 [19:45] * mars804 [webchat@d157-67-18.home4.cgocable.net] has quit. (Client Quit)
#383 [20:01] * demo_only [webchat@61.customer.vtx1.net] has joined #minecrafthelp
#384 [20:02] <demo_only> for some reason in play it only allows me to play the demo when i have already purchased the game i have the email recipts and everything
#385 [20:02] * smg459 [webchat@050-090-116-013.res.spectrum.com] has joined #minecrafthelp
#386 [20:13] <smg459> So my friend is having trouble joining my server and is given the error: "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host" when he tries to join. He can "join" for all of 10 seconds and I say that in quotes because my server says he joined and he's able to walk around for that aforementioned 10
#387 [20:13] <smg459> seconds but then he is given that error message.
#388 [20:28] * dan [webchat@67.1.107.0] has joined #minecrafthelp
#389 [20:28] <dan> this is a chat?
#390 [20:30] * saskatoonneedshelp [webchat@108-60-168-97.sktn.hsdb.sasknet.sk.ca] has joined #minecrafthelp
#391 [20:34] <saskatoonneedshelp> My problem is basically when i started minecraft it immediatley asked for my log-in info and after checking and making a new password it won't log-in, what's strange is that i'm not getting a screen saying why it's failing, it's simply not logging in when i hit the button, please help.
#392 [20:39] * dan [webchat@67.1.107.0] has quit. (Quit: webchat.esper.net)
#393 [20:39] <saskatoonneedshelp> Sorry I didn't see it before but after i set the window to full view it says that i'm entering an invalid e-mail or password which can't be right since the info is correct and my daughter, who was going to play with me on her laptop is playing minecraft as we speak.
#394 [20:45] * Jess [webchat@99-23-156-79.lightspeed.livnmi.sbcglobal.net] has joined #minecrafthelp
#395 [20:45] * Syberyah [webchat@c-73-148-95-96.hsd1.va.comcast.net] has joined #minecrafthelp
#396 [20:48] <Jess> Hello I have a Minecraft account And I have the reseat for the purchase and I was able to play Minecraft for about 2-3 months after I could only play the demo version so I went onto my account and it says that I don't have Minecraft or I didn't buy it. so when I went to the reseat to download it from their it still would not let me play so im vary
#397 [20:48] <Jess> confused with this and I need help to get Minecraft back
#398 [20:51] <Jess> once you get the time to help this would be amazing
#399 [20:54] * sebastiangovea8 [webchat@186-95-95-247.genericrev.cantv.net] has joined #minecrafthelp
#400 [20:54] <sebastiangovea8> Help
#401 [20:55] <Syberyah> Hey, so I was playing Minecraft on a computer my brother and I share, and I had his account open running a world, and I was logged on on my account on the same world.
#402 [20:56] <Syberyah> After spending about 2 hours building a gorgeous house, I logged off the world on both accounts to install a datapack, and when I logged back on all of the progress I'd made on my house was gone.
#403 [20:57] <Andrio> demo_only, did you choose a profile name?
#404 [20:57] <Syberyah> What do you mean?
#405 [20:57] <Andrio> smg459, does it happen on other servers?
#406 [20:58] <Syberyah> wait you weren't talking to me, were you? Sorry.
#407 [20:58] <sebastiangovea8> Support in spanish?
#408 [20:58] <Andrio> saskatoonneedshelp, can you log in at https://account.mojang.com/ ?
#409 [20:58] <Andrio> Jess, what was your profile name?
#410 [20:58] <Andrio> ??> saskatoonneedshelp lang/ES
#411 [20:58] <Mightyena> saskatoonneedshelp: En esta sala de chat solo hablamos ingles. Por favor escriba en ingles o use un traductor como https://translate.google.com/#es/en
#412 [20:58] <Andrio> ??> sebastiangovea8 lang/ES
#413 [20:58] <Mightyena> sebastiangovea8: En esta sala de chat solo hablamos ingles. Por favor escriba en ingles o use un traductor como https://translate.google.com/#es/en
#414 [20:59] <Andrio> Syberyah, were you playing it as a multiplayer LAN world?
#415 [20:59] <sebastiangovea8> I have a problem with windows 10 Pro when running Minecraft Java edition
#416 [21:00] <sebastiangovea8> The version executor is transparent and the only way to play is in F11 (full screen)
#417 [21:00] <Syberyah> Yes.
#418 [21:02] <Jess> Andrio My Porfile name is GameFlamePlayz
#419 [21:02] <saskatoonneedshelp> Hello @Andrio, I tried logging in with my info at that address you suggested and it still tells me the info is incorrect, i had to message Mojang last year for my log-in info and they gave me the info i'm trying now and it's not working :(
#420 [21:02] <Andrio> Syberyah, how did you log out of it?
#421 [21:03] <Syberyah> On my account I clicked Escape and then Disconnect. On my brother's I clicked Escape and then Save & Quit.
#422 [21:04] <Andrio> Jess, are you sure that's spelled right?
#423 [21:05] <Jess> yes
#424 [21:05] <Jess> and I have the receat for it to
#425 [21:05] <Jess> i just wish that had a phone number i could call
#426 [21:05] <Andrio> Jess, Java Edition?
#427 [21:05] <Jess> yes
#428 [21:06] <Andrio> Jess, that name doesn't seem to have ever existed.
#429 [21:06] <Andrio> ??> sebastiangovea8 win/DXDiag
#430 [21:06] <Mightyena> sebastiangovea8: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#431 [21:07] <Jess> do you well i have a receat for it let me look for it again
#432 [21:07] <Andrio> Syberyah, that should have worked.. is there any chance you have the game logs from when that happened?
#433 [21:07] <Jess> for my name
#434 [21:07] <Andrio> Jess, you're using that email address to log in?
#435 [21:07] <Syberyah> I don't know. How would I go about finding those?
#436 [21:08] <Jess> yes
#437 [21:08] <Andrio> ??> Syberyah win/.minecraft
#438 [21:08] <Mightyena> Syberyah: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#439 [21:08] <Andrio> Jess, maybe your account was stolen
#440 [21:08] <smg459> Andrio He says no
#441 [21:08] <Syberyah> Okay I found the logs folder. Now what do I need to do?
#442 [21:08] <Jess> it might have been is their a way to send a email to mojan and get it back??
#443 [21:09] * Riley69420lol [webchat@cpe-65-25-10-35.neo.res.rr.com] has joined #minecrafthelp
#444 [21:09] <Riley69420lol> Hi I need help with my account
#445 [21:09] <Andrio> ??> Jess account/send-email
#446 [21:09] <Mightyena> Jess: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#447 [21:10] <Andrio> Syberyah, I'd like to see the file from whatever date you were playing then if it exists
#448 [21:10] <Andrio> ??> Syberyah paste
#449 [21:10] <Mightyena> Syberyah: Ubuntu Paste is a service run at https://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#450 [21:10] * Nyro [webchat@ool-18be3bfe.dyn.optonline.net] has joined #minecrafthelp
#451 [21:10] <Andrio> smg459, can you run a speed test at https://www.speedtest.net/ from the server?
#452 [21:10] <Jess> ok I'm sending them a email i will go form their thnx for the help so far and bye
#453 [21:10] <Andrio> no problem
#454 [21:10] <Andrio> Riley69420lol, what's the problem?
#455 [21:10] <Syberyah> Here is my latest log: https://paste.ubuntu.com/p/d6QPnVmThW/
#456 [21:11] <Nyro> Anyone have any fixes for the Java Launcher bug?
#457 [21:11] <sebastiangovea8> Mightyena https://paste.ubuntu.com/p/Grn9ZqKxzp/
#458 [21:11] <sebastiangovea8> Mightyena I was assisted by Microsoft support that after remotely reviewing the information on my pc, asked me to contact mojang support
#459 [21:11] <Andrio> 'the' launcher bug?
#460 [21:12] <Nyro> Where your launcher won't open
#461 [21:12] <Nyro> For me, it has the blue circle saying it's loading and then it stops and nothing opens
#462 [21:12] <Nyro> Nothing even appears in task manager
#463 [21:12] <Andrio> sebastiangovea8, it's unlikely Mojang can help with that unfortunately
#464 [21:12] <Andrio> Nyro, tried reinstalling it?
#465 [21:12] <Nyro> I have four times
#466 [21:12] <Riley69420lol> My problem is that I can't sign in on my account, although ive had the game since 2012
#467 [21:13] <Riley69420lol> i mean demo mode
#468 [21:13] <Riley69420lol> i can't play the actual game
#469 [21:13] <Riley69420lol> just the demo
#470 [21:13] <Nyro> I can't even join the launcher
#471 [21:13] <Andrio> sebastiangovea8, it looks like your video card isn't supported on Windows 10; that may be related.
#472 [21:14] <Andrio> Riley69420lol, can you log in at https://account.mojang.com/ ?
#473 [21:14] <Andrio> Nyro, some suggest running it in compatibility mode, downloading the game, then turning off the compatibility mode. That's right click > Properties > Compatibility
#474 [21:15] <Nyro> Wow, I tried it yesterday and it didn't work, and today I did it and it worked! I am so happy! Finally!
#475 [21:15] <Riley69420lol> I did and Minecraft isn't there
#476 [21:15] <smg459> Andrio ping: 21 download: 108.84 upload: 22.75
#477 [21:15] <Riley69420lol> I know it's the right one ive done it a million times
#478 [21:15] <Riley69420lol> not to sound harsh i really appreciate you guys for helping
#479 [21:16] <Andrio> hm
#480 [21:16] <Andrio> Riley69420lol, it's possible your account was stolen then.
#481 [21:16] <Riley69420lol> What do i do then?
#482 [21:16] <sebastiangovea8> Andrio But this does not affect me in Minecraft PE, it is only in java edition. Shouldn't this affect both versions?
#483 [21:16] <Andrio> ??> Riley69420lol account/send-email
#484 [21:16] <Mightyena> Riley69420lol: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#485 [21:17] <Andrio> sebastiangovea8, are you running Pocket Edition on the same computer?
#486 [21:17] <Riley69420lol> Gift code?
#487 [21:17] <Riley69420lol> ID?
#488 [21:17] <Riley69420lol> I already took that
#489 [21:18] <Riley69420lol> I can do it again, if it helps
#490 [21:18] * Nyro [webchat@ool-18be3bfe.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#491 [21:18] <Andrio> Riley69420lol, you already sent a ticket?
#492 [21:18] <sebastiangovea8> The only way I have to play the Java version is in F11 Andrio And yes, in the same PC
#493 [21:18] <Andrio> sebastiangovea8, Windows 10 Edition?
#494 [21:19] <Riley69420lol> Yeah the survey type thingy where it has you put in your credentials
#495 [21:19] <Riley69420lol> The problem is i don't have access to that email anymore
#496 [21:19] <sebastiangovea8> Minecraft PE works in both full window and minimum. No, Windows 10 Pro
#497 [21:21] * Jess [webchat@99-23-156-79.lightspeed.livnmi.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#498 [21:21] <Riley69420lol> I can send you my current email if it helps
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#501 [21:22] <jess> hi my mc launcher isnt working
#502 [21:23] <sebastiangovea8> Andrio Minecraft PE works in both full and minimum windows. No, Windows 10 Pro
#503 [21:23] <jess> no mc java
#504 [21:24] <jess> i tried re installing and everything but it wont open the launcher
#505 [21:25] <Otatsuke> So that bit about the Launcher from Absol...
#506 [21:25] <Otatsuke> Is that about constantly being logged out?
#507 [21:25] <Otatsuke> That's the issue I'm having and the reason I joined this chat...
#508 [21:26] <Otatsuke> Specifically, I've noticed that my login information absolutely refuses to work until I've logged into Minecraft.net.
#509 [21:30] <Riley69420lol> Andrio I think that's what happened
#510 [21:31] * Lucas_silva [webchat@b3d1b6f6.virtua.com.br] has joined #minecrafthelp
#511 [21:31] <Lucas_silva> I cannot open the launcher can you help me?
#512 [21:32] <Otatsuke> Also, since I'm mentioning that, I wonder if it would be wise to mention that logging in to the site will often redirect me right back to the same login screen instead of my account page...
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#514 [21:33] <Lucas_silva> the launcher can´t open
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#517 [21:37] <Syberyah> This is my latest log: https://paste.ubuntu.com/p/d6QPnVmThW/
#518 [21:37] <Syberyah> This is my latest log: https://paste.ubuntu.com/p/d6QPnVmThW/
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#521 [21:38] * Addy [webchat@99-151-201-227.lightspeed.snantx.sbcglobal.net] has joined #minecrafthelp
#522 [21:38] <Andrio> ??> Otatsuke tools/HJT
#523 [21:38] <Mightyena> Otatsuke: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#524 [21:38] <Mightyena> Otatsuke: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#525 [21:38] <Andrio> Syberyah, the one from when you were last playing won't be the latest one
#526 [21:38] <Addy> I just bought minecraft and I can't log into the launcher
#527 [21:38] <Andrio> sebastiangovea8, how are you playing Pocket Edition on Windows?
#528 [21:40] <sebastiangovea8> AndrioI have windows 10 Pro
#529 [21:40] <Syberyah> Oh okay. Hang on a sec.
#530 [21:41] <Syberyah> https://paste.ubuntu.com/p/nN8kHjTcFp/
#531 [21:41] <Andrio> hm
#532 [21:41] <Syberyah> That's the log from right before my latest log.
#533 [21:43] <sebastiangovea8> Andrio I have windows 10 Pro. Any conclusions?
#534 [21:43] <Andrio> sebastiangovea8, how are you playing Pocket Edition on Windows?
#535 [21:44] <sebastiangovea8> I answered you above Andrio
#536 [21:44] <sebastiangovea8> Windows 10 Pro. From this system I play PE
#537 [21:45] <sebastiangovea8> and java edition
#538 [21:45] <Andrio> sebastiangovea8, anyway, Java Edition is very different from other editions.
#539 [21:46] <Addy> I can't Play java edition even tho I bought it pls help'
#540 [21:46] <sebastiangovea8> What is your conclusion Andrio
#541 [21:46] <Andrio> sebastiangovea8, it may be a video card issue or a driver issue.
#542 [21:46] <Andrio> Addy, what happens when you try?
#543 [21:47] <Addy> Invalid username or password
#544 [21:48] <sebastiangovea8> I change the controller?. For Tests Andrio?
#545 [21:48] <sebastiangovea8> It's weird that it doesn't affect a PE minecraft
#546 [21:49] <Andrio> ??> Addy tools/HJT
#547 [21:49] <Mightyena> Addy: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#548 [21:49] <Mightyena> Addy: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#549 [21:49] <Andrio> sebastiangovea8, they are very different codebases, so not really.
#550 [21:50] <Addy> what does HijackThis do?
#551 [21:50] <sebastiangovea8> Thank you. I'm going to do the tests with the drivers Andrio
#552 [21:51] <sebastiangovea8> bye
#553 [21:51] <Andrio> Addy, it gives us information about your PC that may help to find the problem.
#554 [21:51] <Andrio> sebastiangovea8, good luck.
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#556 [21:56] * Tobomorey [webchat@110.141.87.177] has joined #minecrafthelp
#557 [21:57] <Tobomorey> Hi, I am trying to migrate my old Mojang minecraft account - frome before they used email addresses.
#558 [21:57] <Tobomorey> I can reset my password and get an email
#559 [21:57] <Tobomorey> then it asks me to continue with account migration and fails
#560 [21:57] <Tobomorey> not sure what to do next.
#561 [21:58] <Tobomorey> It tells me that my Username is incorrect. But I know it isn't.
#562 [21:58] <Tobomorey> ... am I the only one on this help line?
#563 [21:59] <Tobomorey> hmm. I would say yes. thanks minecraft community.
#564 [21:59] <Tobomorey> hmm. I would say yes. thanks minecraft community.
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#566 [22:02] <Syberyah> Andrio have you figured anything out about my problem?
#567 [22:03] <Andrio> Syberyah, I was wondering whether the LAN world server could have failed to shut down properly for some reason
#568 [22:05] <saskatoonneedshelp> Hi @Andario, hope i'm not lost in the shuffle lol i'm still trying and it's not working. Is it possible that someone has screwed with Minecraft?
#569 [22:05] <Syberyah> Ah.
#570 [22:05] <Syberyah> Is there any way I might be able to recover my lost progress or should I just go and rebuild my house?
#571 [22:07] <Andrio> saskatoonneedshelp, are you on a proxy or VPN?
#572 [22:07] <Andrio> Syberyah, I'm not aware that you can recover it if it wasn't saved properly, unfortunately
#573 [22:08] <Syberyah> Okay. Thanks for the help, Andrio.
#574 [22:08] <Syberyah> Okay. Thanks for the help, Andrio.
#575 [22:08] * Syberyah [webchat@c-73-148-95-96.hsd1.va.comcast.net] has left #minecrafthelp
#576 [22:08] <Andrio> saskatoonneedshelp, it's possible your account was stolen; you can also try to wait a few hours and try again
#577 [22:15] <saskatoonneedshelp> @Andrio one sec i'll check
#578 [22:15] <saskatoonneedshelp> lol how do i check?
#579 [22:17] <Andrio> saskatoonneedshelp, what was the profile name?
#580 [22:18] * Syberyah [webchat@c-73-148-95-96.hsd1.va.comcast.net] has joined #minecrafthelp
#581 [22:18] <saskatoonneedshelp> @Andrio you mean my user name to log in?
#582 [22:18] <Andrio> saskatoonneedshelp, yes
#583 [22:19] <Syberyah> So I'm back. I logged back on the world to rebuild my house and when I opened my inventory I found that while the progress of my house was set back, I was wearing armor that I wasn't wearing before my house was done.
#584 [22:19] <Andrio> Interesting
#585 [22:20] <saskatoonneedshelp> Masternorrel/shaunburlingame@live.com
#586 [22:23] <saskatoonneedshelp> Masternorrel is my username and the other being my e-mail address, i'm thorough lol
#587 [22:24] <Andrio> saskatoonneedshelp, that looks like it's still there.
#588 [22:24] <saskatoonneedshelp> my account you mean?
#589 [22:24] <Andrio> saskatoonneedshelp, yes
#590 [22:25] <Andrio> Though that's not really conclusive
#591 [22:25] <Andrio> Can try a HijackThis report.
#592 [22:25] <Andrio> ??> saskatoonneedshelp tools/HJT
#593 [22:25] <Mightyena> saskatoonneedshelp: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#594 [22:25] <Mightyena> saskatoonneedshelp: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#595 [22:27] <saskatoonneedshelp> Sounds good but i just had my comp serviced 2 weeks ago and had a bunch of viruses cleaned out and have malwarebytes installed for more protection but i'll give it a shot
#596 [22:27] <Andrio> ah..
#597 [22:30] <saskatoonneedshelp> Ya i don't think that'll help, viruses couldn't be the problem since i haven't downloaded anything since then and all i've done in the last few weeks is minecraft
#598 [22:32] <saskatoonneedshelp> need to run to store for about 20 min or so, brb
#599 [22:34] <Andrio> saskatoonneedshelp, it'll also likely reveal a proxy/VPN and some network configuration issues
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#606 [23:20] <saskatoonneedshelp> that took longer than i thought lol ok Andrio i'll give it a shot
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#609 [23:39] <saskatoonneedshelp> And it told me that basically my comp won't allow it to run, anything else?
#610 [23:39] <saskatoonneedshelp> And it told me that basically my comp won't allow it to run, anything else?
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#613 [23:39] <SlimeDiamond> wut
#614 [23:40] <saskatoonneedshelp> my last message was meant for @Andio lol
#615 [23:40] <SlimeDiamond> Ok I just saw he rejoined and was like what what
#616 [23:41] <SlimeDiamond> *or she*
#617 [23:41] <Andrio> saskatoonneedshelp, is MalwareBytes or Windows blocking it?
#618 [23:41] <Andrio> mm
#619 [23:41] <Andrio> I... was trying to replay the join messages
#620 [23:41] <Andrio> though I forgot I had a ZNC module for that
#621 [23:42] <saskatoonneedshelp> Iv'e played it since i had my comp issue fixed so not likely, how could i check?
#622 [23:42] <Andrio> saskatoonneedshelp, what exactly does the error message say?
#623 [23:43] <saskatoonneedshelp> All i know is when i try to log in it claims that my log-in info is incorrecrt
#624 [23:43] <saskatoonneedshelp> lol ya i'm using info that's up to date
#625 [23:45] <GreyVulpine> How do you know that?
#626 [23:48] <saskatoonneedshelp> @Andrio i just realized that in order for my daughter and I to play a LAN world together it only worked when we both dropped our firewalls and i had to get her another gift card to buy it again because it it claimed she didn't have the game and only the demo mode was available to her and now i have this to deal with, could that have been it?
#627 [23:49] <saskatoonneedshelp> GreyVulpine are you asking me how do i know?
#628 [23:49] <GreyVulpine> Yes, how do you know your info is correct?
#629 [23:50] <GreyVulpine> Did you recently reset your password? Did you successfully log in with another device?
#630 [23:51] <Andrio> saskatoonneedshelp, it's possible she had the same problem as this one
#631 [23:52] <saskatoonneedshelp> GreyVulpine because for the heck of it I made a new password earlier and my e-mail address needed is the same as always, i had to message Mojang last year for the confirmation and found the e-mail telling me that's what i needed so ya
#632 [23:59] <saskatoonneedshelp> @Andrio what do you mean by same problem?