#1 [00:02] * reymond987 [webchat@190.42.137.59] has joined #minecrafthelp
#2 [00:03] <reymond987> hola buenas noches quiere poner mi shaders pero no me deja mas bien no me aparece la opcion de poner shaders
#3 [00:29] * Squeak [webchat@99-92-140-58.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#4 [00:31] <Squeak> Minecraft launches properly and loads to almost full on the "Mojang" screen but stops close to the end of the bar and all further progress stops we have been unable to troubleshoot this issue and I wondered if anyone here had seen a problem like this before?
#5 [01:37] * MTrifid_ [webchat@dsl-189-186-160-194-dyn.prod-infinitum.com.mx] has joined #minecrafthelp
#6 [01:37] * MTrifid_ [webchat@dsl-189-186-160-194-dyn.prod-infinitum.com.mx] has quit. (Client Quit)
#7 [02:31] * Toranigo [webchat@KD111239168038.au-net.ne.jp] has joined #minecrafthelp
#8 [02:31] <Toranigo> hi
#9 [02:40] * Toranigo [webchat@KD111239168038.au-net.ne.jp] has joined #minecrafthelp
#10 [02:40] <Toranigo> hi
#11 [02:40] <Toranigo> help you
#12 [02:40] <Toranigo> help me
#13 [02:41] <Toranigo> I want a refund
#14 [02:41] <Toranigo> I want a refund　#minecrafthelp!
#15 [02:42] <Toranigo> I want a refund　#minecrafthelp
#16 [02:42] <GreyVulpine> https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#17 [02:43] <Toranigo> thx . but
#18 [02:43] <Toranigo> I can't access my mail form　#minecrafthelp
#19 [02:44] <GreyVulpine> https://help.minecraft.net/hc/en-us/articles/360035056531
#20 [02:45] <Toranigo> https://help.mojang.com/customer/portal/emails/new #minecrafthelp
#21 [02:45] <GreyVulpine> https://help.minecraft.net/hc/en-us/requests/new
#22 [02:46] <Toranigo> THX!!! #minecrafthelp
#23 [03:34] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
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#25 [03:57] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
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#27 [04:35] * AVI [webchat@119.94.174.142.static.pldt.net] has joined #minecrafthelp
#28 [04:38] * maro [~maro@port-92-194-88-220.dynamic.qsc.de] has joined #minecrafthelp
#29 [04:46] <AVI> hello i tried to buy a minecraft account yesterday but had an error and saying to verify my card info. I just continue on looking for solutions but earlier i just went to an ATM Machine to look into my account balance i lost about $27. my suspicion was mojang charged me but i didnt recieve the game even an email that i have a successful purchase i
#30 [04:46] <AVI> didnt recieve any of them. can someone give me an advice on what to do next thank you :)
#31 [05:03] * Enrique [webchat@169-0-213-221.ip.afrihost.co.za] has joined #minecrafthelp
#32 [05:05] <Enrique> Hi so I just bought an account XxItsRyokoxX and I have logged in to it a few times and I have changed the password twice but it won't let me back in and I know the password for a fackt
#33 [05:05] <Enrique> fact
#34 [05:09] * herraameeba [webchat@dsl-jklbng12-54fbc5-8.dhcp.inet.fi] has joined #minecrafthelp
#35 [05:09] <herraameeba> hello
#36 [05:10] <herraameeba> i bought the game in 2012 june and i cant get it back!!!!
#37 [05:11] <herraameeba> I have contacted the support and its been 4 months and i havent heard anything
#38 [05:14] <herraameeba> i wnat my goddamn money back!
#39 [05:14] <Absol> herraameeba: Please keep it civil
#40 [05:16] <herraameeba> helllooooooooooOOOOoo
#41 [05:20] <Enrique> I have beeeen contacting support but no actual help
#42 [05:20] * iqra [webchat@79.122-5-80.static.virginmediabusiness.co.uk] has joined #minecrafthelp
#43 [05:20] * iqra [webchat@79.122-5-80.static.virginmediabusiness.co.uk] has quit. (Client Quit)
#44 [05:26] <herraameeba> nice
#45 [05:26] <herraameeba> so im not the only one
#46 [05:36] * Levi [webchat@192.12.26.147] has joined #minecrafthelp
#47 [05:40] <Levi> Hello! I'm not sure anyone's up but I've just downloaded Minecraft on my brand new MacBook Pro and I can't het the Launcher to work, I just get a crash message
#48 [05:43] <Levi> I have the most up-to-date version of MacOS and have tried all of the advice online, re-installing Java, the game, using legacy versions, all of it.
#49 [05:46] * Levi [webchat@192.12.26.147] has quit. (Quit: webchat.esper.net)
#50 [05:46] <Enrique> Minecraft needs to fix their stuff
#51 [05:48] <Enrique> I can't find help anywhere not even their discord
#52 [05:48] <Enrique> I have tried everuthing
#53 [05:49] <Enrique> I have changed my password but now I can't log in?
#54 [05:52] <Enrique> Its been about a week now and nothing??
#55 [05:52] <Enrique> Like really
#56 [05:53] <Enrique> again (Invalid email address or password.)
#57 [05:54] <Enrique> But I know the password and the address
#58 [05:55] <Enrique> contact me on robbertzeenrique@gmail.com or discord
#59 [05:55] <Enrique> Ryoko#1311
#60 [06:04] * aro1313pl [webchat@188.146.225.169.nat.umts.dynamic.t-mobile.pl] has joined #minecrafthelp
#61 [06:05] <aro1313pl> I can't log in, I don't remember the password, I don't get the password reset email
#62 [06:07] <aro1313pl> this is the email I have always logged in from
#63 [06:07] <aro1313pl> patus13@autograf.pl
#64 [06:07] <Andrio> Enrique, can you log in at https://account.mojang.com/ ?
#65 [06:07] <Andrio> aro1313pl, checked your spam folder?
#66 [06:08] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Ping timeout: 202 seconds)
#67 [06:08] <aro1313pl> yes, there is no message anywhere, I try several times a day since yesterday
#68 [06:08] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#69 [06:11] <Enrique> Andrio I can't log in anywhere
#70 [06:12] <Andrio> Enrique, can you reset your password?
#71 [06:12] <Andrio> ??> aro1313pl account/email-missing
#72 [06:12] <Mightyena> aro1313pl: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.minecraft.net/hc/en-us/articles/360034636412-Cannot-Get-Mojang-System-Emails
#73 [06:12] <Mightyena> aro1313pl: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#74 [06:12] <Mightyena> aro1313pl: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#75 [06:13] <Enrique> Andrio Nope I can't it won't let me
#76 [06:13] <aro1313pl> all the time shows the wrong password or email, and no email with the new password is received
#77 [06:13] <Enrique> Same with me
#78 [06:14] <Andrio> ??> Enrique account/email-missing
#79 [06:14] <Mightyena> Enrique: If you are not getting emails from Mojang, please read this article for common reasons for that: https://help.minecraft.net/hc/en-us/articles/360034636412-Cannot-Get-Mojang-System-Emails
#80 [06:14] <Mightyena> Enrique: Please be aware that emails can take up to two hours to arrive. Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#81 [06:14] <Mightyena> Enrique: If none of this helps, you may need to contact Mojang. If you do, make sure you receive a confirmation email after sending an account support request.
#82 [06:21] <Enrique> I have tried that and nothing
#83 [06:22] <Enrique> I am at the point of just giving up on all of it
#84 [06:35] <Andrio> Enrique, what happened?
#85 [06:47] <aro1313pl> for two days you can not log in wrong login or password I tried to reset but I do not get a return password with reset password
#86 [07:03] <Enrique> Andrio okay so
#87 [07:03] <Enrique> Bought the account and set my password and all that changed my passoword again and now I know the password for a fact but now it says wrong password it just won't let me sign in anywhere
#88 [07:04] <Andrio> Enrique, you might just need to wait and then try again.
#89 [07:04] <Enrique> even does the whole verify thing but then says wrong password
#90 [07:04] <Enrique> how long?
#91 [07:05] * maro [~maro@port-92-194-88-220.dynamic.qsc.de] has quit. (Quit: Kein Bock mehr)
#92 [07:17] * Jasper [webchat@84-105-189-17.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#93 [07:19] * Jasper [webchat@84-105-189-17.cable.dynamic.v4.ziggo.nl] has quit. (Client Quit)
#94 [07:31] * Vick [webchat@107.31.130.223.netplus.co.in] has joined #minecrafthelp
#95 [07:33] <Vick> I installed Minecraft on Ubuntu and want to change workDir to a common location. I did it with -workDir in Windows. in Linux it seems not to work
#96 [07:42] * Icey [webchat@i59F7FE08.versanet.de] has joined #minecrafthelp
#97 [07:42] <Icey> Hello
#98 [07:43] <Icey> I cant log in wiht my account and eigther i cant reset my Passwort cuz i dnt get a reset mail
#99 [07:43] <Icey> My E-Mail Adresse is Schokodieler@hotmail.de
#100 [07:44] * Juuh147 [webchat@5.42.132.202] has joined #minecrafthelp
#101 [07:44] * AVI [webchat@119.94.174.142.static.pldt.net] has quit. (Quit: webchat.esper.net)
#102 [07:44] * Juuh147 [webchat@5.42.132.202] has quit. (Client Quit)
#103 [07:44] <Icey> Hello
#104 [07:54] * FluxInnit [webchat@90.253.71.52] has joined #minecrafthelp
#105 [07:54] <FluxInnit> An error occurred while validating your account. Please try to log out and then log back in again.
#106 [07:55] <FluxInnit> I can't seem to login at the moment
#107 [07:57] * FluxInnit [webchat@90.253.71.52] has quit. (Client Quit)
#108 [08:36] * Moh [webchat@cpe-184-153-99-106.nyc.res.rr.com] has joined #minecrafthelp
#109 [08:36] * Flux [webchat@90.253.71.52] has joined #minecrafthelp
#110 [08:36] <Flux> Hello
#111 [08:36] <Moh> hello
#112 [08:37] <Flux> Im having a bit of trouble logging in
#113 [08:37] <Flux> can i send gyazo links?
#114 [08:37] <Flux> https://gyazo.com/86a397df61a0a39dd82bf60cdf2dbebb
#115 [08:37] <Flux> Can you tell me how I can fix this?
#116 [08:38] <Flux> I want to change my skin
#117 [08:38] <Moh> try clearing ure history and the cache
#118 [08:38] <Moh> date
#119 [08:38] <Moh> data*
#120 [08:38] <Moh> and c if that works
#121 [08:38] <Flux> ok lemme try
#122 [08:40] <Flux> nope
#123 [08:40] <Flux> i cleared my whole history
#124 [08:40] <Flux> with cache
#125 [08:40] <Flux> and data
#126 [08:40] <Flux> on my browser
#127 [08:42] <Flux> hello?
#128 [08:42] * Yue [webchat@101.78.113.44] has quit. (Quit: webchat.esper.net)
#129 [08:43] <Moh> oh hey
#130 [08:43] <Moh> idk then man
#131 [08:43] <Flux> idk what it is
#132 [08:43] <Flux> it was working before
#133 [08:46] <Flux> if it might help it works on my phone
#134 [08:46] <Flux> but not on my pc
#135 [08:47] <Flux> ?
#136 [08:58] * Stefan [webchat@c-67-174-10-94.hsd1.fl.comcast.net] has joined #minecrafthelp
#137 [08:59] <Stefan> Hello, I sent out a support request to Mojang Help almost 2 months ago and a support request to the Minecraft Help Center a week ago, is there an estimated time of when I will hear back?
#138 [09:09] * Mozo_YT [webchat@ip-31-0-121-78.multi.internet.cyfrowypolsat.pl] has joined #minecrafthelp
#139 [09:11] <Mozo_YT> hello for some time i have problem with realms.
#140 [09:11] <Mozo_YT> Because when I enter the Realms tab, I get a message that the session has expired, try restarting the game. when I start the game again I keep getting the same. Please help.
#141 [09:13] * Mozo_YT [webchat@ip-31-0-121-78.multi.internet.cyfrowypolsat.pl] has quit. (Client Quit)
#142 [09:14] * Maillet420 [webchat@lsvlpq2404w-142-116-255-51.dsl.bell.ca] has joined #minecrafthelp
#143 [09:19] <Maillet420> Hello, in 2012 i bought Minecraft Java on my pc for my son, the laptop broke shortly after and we never got to download it again. We are now playing on bedrock xbox one but seriously thinking about going to java for redstone reason. I just cant seems to access my account by any means. I read about migrate account but dont understand vompletely, see
#144 [09:19] <Maillet420> ms like my account is lost somewhere. Only thing i have is the proof of.purchase. thank you if you can help me.
#145 [09:39] <Syberyah> The /seed command isn't working for me.
#146 [09:50] * ericek111 [~ericek111@109-230-55-69.dynamic.orange.sk] has joined #minecrafthelp
#147 [10:08] * Gandalf [webchat@bcddf214.skybroadband.com] has joined #minecrafthelp
#148 [10:10] * Gandalf [webchat@bcddf214.skybroadband.com] has quit. (Client Quit)
#149 [10:28] * TapSs [webchat@91-152-81-108.elisa-laajakaista.fi] has joined #minecrafthelp
#150 [10:28] <TapSs> i need help
#151 [10:28] <TapSs> my Minecraft won't launch
#152 [10:28] <TapSs> it keep saying
#153 [10:29] <TapSs> launching the game failed! enable to extract native files
#154 [10:31] * TapSs [webchat@91-152-81-108.elisa-laajakaista.fi] has quit. (Client Quit)
#155 [10:35] <Syberyah> TapSs look at the third notice message you recieved when you entered the chat room. It has a link to a reddit thing with a workaround for that.
#156 [10:36] <Syberyah> I'm still having trouble with the /seed command and I'm not sure what to do about it.
#157 [10:41] * Isidore [webchat@adsl-234.176.58.194.tellas.gr] has joined #minecrafthelp
#158 [10:41] <Isidore> ji please help
#159 [10:41] <Isidore> hi please help
#160 [10:41] <Isidore> aneone
#161 [10:51] * krivvs [webchat@99-116-70-162.lightspeed.mrbotn.sbcglobal.net] has joined #minecrafthelp
#162 [10:51] <krivvs> i need help because my minecraft newest version doesnt work
#163 [10:53] * krivvs [webchat@99-116-70-162.lightspeed.mrbotn.sbcglobal.net] has quit. (Client Quit)
#164 [11:03] * Moh [webchat@cpe-184-153-99-106.nyc.res.rr.com] has quit. (Quit: webchat.esper.net)
#165 [11:07] * LadyMonster [webchat@145.1.246.120] has joined #minecrafthelp
#166 [11:07] <LadyMonster> Hi
#167 [11:09] <LadyMonster> My email is forgget and I cant log in
#168 [11:11] <Syberyah> What do you need help with Isidore?
#169 [11:14] <LadyMonster> My email is forgget and I cant log in
#170 [11:15] <LadyMonster> I need help with someone, I just need log in, thanks u
#171 [11:23] * Isidore [webchat@adsl-234.176.58.194.tellas.gr] has quit. (Quit: webchat.esper.net)
#172 [11:24] * Syberyah [webchat@c-73-148-95-96.hsd1.va.comcast.net] has quit. (Quit: webchat.esper.net)
#173 [11:36] * ivan` [~ivan@static.38.6.217.95.clients.your-server.de] has joined #minecrafthelp
#174 [11:37] * ivan [~ivan@static.38.6.217.95.clients.your-server.de] has quit. (Ping timeout: 190 seconds)
#175 [11:53] * Jeni [webchat@65-129-58-41.bois.qwest.net] has joined #minecrafthelp
#176 [11:54] <Jeni> I cannot launch the game. It continues to crash each time I try to launch it. Not sure what to do?
#177 [12:02] * Nyke [webchat@54.201.50.177.isp.timbrasil.com.br] has joined #minecrafthelp
#178 [12:03] <Nyke> Hello!!
#179 [12:03] <Nyke> Help me pls!!
#180 [12:04] <Nyke> ?
#181 [12:05] <Jeni> Hello I am here
#182 [12:05] <Jeni> It just says an error has occurred when I try to plan the game
#183 [12:06] <Nyke> ok
#184 [12:06] <Nyke> is giving this error
#185 [12:06] <Nyke> Process crashed with exit code 1
#186 [12:06] <Nyke> launcher does not start
#187 [12:07] <Nyke> know how to solve?
#188 [12:07] <Jeni> No it says game crashed and an un=expetcted error has occurred each time
#189 [12:08] <Jeni> Is that the same? I don't know how to solve the issue.
#190 [12:08] * Nyke [webchat@54.201.50.177.isp.timbrasil.com.br] has quit. (Quit: webchat.esper.net)
#191 [12:10] * Toothpick73 [webchat@147-194-247-5.tpia.comwave.net] has joined #minecrafthelp
#192 [12:11] <Jeni> Minecraft Launcher
#193 [12:12] <Toothpick73> hello, I have been a client with you for a while and when I created my account they didn't have email so now I am unable to log into my account
#194 [12:12] * yaron [webchat@46.19.86.92] has joined #minecrafthelp
#195 [12:12] <yaron> Hey
#196 [12:12] <yaron> We bought the game for Windows 10
#197 [12:13] * Toothpick73 [webchat@147-194-247-5.tpia.comwave.net] has quit. (Client Quit)
#198 [12:13] <yaron> Hey
#199 [12:13] <yaron> We bought the game for Windows 10
#200 [12:13] <yaron> When you try to connect, he asks that we buy the game
#201 [12:14] * EartheyGamer100 [webchat@pool-108-17-32-127.bflony.east.verizon.net] has joined #minecrafthelp
#202 [12:15] <yaron> How do we log in the game?
#203 [12:16] * Aaron [webchat@cpe-108-167-124-213.natsoe.res.rr.com] has joined #minecrafthelp
#204 [12:17] <yaron> We have a purchase permit.
#205 [12:18] * EartheyGamer100 [webchat@pool-108-17-32-127.bflony.east.verizon.net] has quit. (Client Quit)
#206 [12:28] * Zunaka [~IceChat9@2a02:c7f:9cbd:df00:8d42:1708:6608:815e] has joined #minecrafthelp
#207 [12:29] * dez [webchat@24.sub-174-242-131.myvzw.com] has joined #minecrafthelp
#208 [12:31] <dez> hello my minecraft wont load it keeps saying error failed to launch to slow
#209 [12:48] * yaron [webchat@46.19.86.92] has quit. (Quit: webchat.esper.net)
#210 [12:53] * lilly161 [webchat@port-92-193-20-165.dynamic.qsc.de] has joined #minecrafthelp
#211 [12:59] <lilly161> I urgently need support! I didn´t use my minecraft for definitely 3 years and more. My mail adress changed since then from laramariegeyer@aol.com (which is inactive now) to laramariegeyer@gmail.com, my mail adress nowadays. I obviously also don´t remember the correct answers to the security questions given to me. The dream job should be "Tierärztin
#212 [12:59] <lilly161> " or "Entwicklungshelferin" or sth. else... changed very often. 2. name of my father is "Alfred" and the fav pets name should be "Takki" / "Takky" / "Tarkovsky" or "Yino", one of them. But I don´t get in with different attempts, now I tried to reset, but that ofc don´t work bcs I´m still logged in with my old email adress
#213 [13:13] * Elan [webchat@76-195-57-235.lightspeed.irvnca.sbcglobal.net] has joined #minecrafthelp
#214 [13:14] <Elan> Hi, i have an old minecraft account that i would like to use, however, i can only remember the username. I am looking for a way to use this account that i bought int he past
#215 [13:14] <Elan> i may remember the password and do not remember the email
#216 [13:23] * jazz1403 [webchat@i577B10F6.versanet.de] has joined #minecrafthelp
#217 [13:23] <jazz1403> german??
#218 [13:25] <jazz1403> why can't I sign up
#219 [13:27] <jazz1403> I bought the game earlier and now I can't use it and don't even sign up in the game or the hompage
#220 [13:32] * Wesley_Wade [webchat@97-114-196-223.nlrk.centurylink.net] has joined #minecrafthelp
#221 [13:32] <Wesley_Wade> hello?
#222 [13:33] * Wesley_Wade [webchat@97-114-196-223.nlrk.centurylink.net] has quit. (Client Quit)
#223 [13:36] * Zackyan [webchat@237.92-220-106.customer.lyse.net] has joined #minecrafthelp
#224 [13:37] <Zackyan> Hello, I'm having an issue with minecraft that I didn't use to have a week ago
#225 [13:37] <Zackyan> The game either freezes on the java screen, lets me go in but crashes once I chat, or crashes once I create a world
#226 [13:38] <Zackyan> This has never happened before
#227 [13:38] <Zackyan> The logs aren't showing anything out of the ordinary
#228 [13:39] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#229 [13:40] <MrSwagMan666> Hi, everytime I launch my 1.14.4 optifine it loads a bit and then says that the game crashed, it has worked many times before
#230 [13:42] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has quit. (Client Quit)
#231 [13:46] * _Aj__ [webchat@174-28-172-168.albq.qwest.net] has joined #minecrafthelp
#232 [13:46] <_Aj__> Hello
#233 [13:47] <_Aj__> I need help.
#234 [13:47] <_Aj__> pls
#235 [13:49] <_Aj__> I go 2 Minecraft dot net and log in fine, but launcher no let me log in. I no unerstan pls helpvermuch thank u.
#236 [13:49] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#237 [13:49] <_Aj__> hayy
#238 [13:49] <_Aj__> pls halp
#239 [13:49] <MrSwagMan666> Hi, I am trying to log into my 1.14.4 optifine and it loads up to a point then closes and says it has crashed
#240 [13:50] <_Aj__> well
#241 [13:51] <MrSwagMan666> Be patient
#242 [13:51] <MrSwagMan666> Nobody's answering? We are volunteer-run and our helpers have real-life responsbilities as well. Please be patient while waiting, or check back in a few hours.
#243 [13:51] <MrSwagMan666> real-life responsbilities as well.
#244 [13:51] <_Aj__> The way I fixed that I think was by downloading a file of optifine that was a launcher
#245 [13:51] <_Aj__> some files of optifine are fuckey
#246 [13:51] <Absol> _Aj__: Please keep it civil
#247 [13:52] <_Aj__> Is absol here? and my bad for unchivelry
#248 [13:52] <_Aj__> cconduct
#249 [13:52] <MrSwagMan666> Hi absol lol i always come here my minecraft is always playing up lel
#250 [13:52] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has quit. (Client Quit)
#251 [13:56] * me7 [webchat@99-160-152-242.lightspeed.bkfdca.sbcglobal.net] has joined #minecrafthelp
#252 [13:58] * Swiss [webchat@66-78-124-30.access.myhighspeed.ca] has joined #minecrafthelp
#253 [13:58] <Swiss> when i try to load the game on the launcher it crashes and unable to play
#254 [14:01] <me7> MCPE on ipad has not been working for two months. cannot connect to realms. I reset the router and made sure I can log into my xbox live account. All that works. My friend said to log in on the computer to see if that works and I tried that and my password didn't work so I did "forgot password". No email. Thought maybe because I've had the ac
#255 [14:01] <me7> count for so long it was a different email and I tried doing "forgot' password for that and no email. I'm not sure what to do.
#256 [14:21] * Zackyan [webchat@237.92-220-106.customer.lyse.net] has quit. (Quit: webchat.esper.net)
#257 [14:31] * marcoos [webchat@88-105-207-158.dynamic.dsl.as9105.com] has joined #minecrafthelp
#258 [14:31] <marcoos> ava.lang.NullPointerException: group
#259 [14:32] <marcoos> java.lang.NullPointerException: group
#260 [14:33] * Swiss [webchat@66-78-124-30.access.myhighspeed.ca] has quit. (Quit: webchat.esper.net)
#261 [14:36] <SlimeDiamond> umm
#262 [14:37] <SlimeDiamond> o
#263 [14:41] <SlimeDiamond> Hi, so when I try to boot into forge it always crashes. It used to work and hasn't been working after reinstalling my operating system. I'm using Linux Mint 19.2 Cinnemon (sorry I don't know how to spell :P). My PC is quite weak, having only 2GB of RAM, 2.16GHz processor with 3 cores, and I don't know my video card. OptiFine also doesn't work, and again it does not work still. I am using
#264 [14:41] <SlimeDiamond> MultiMC and I've also tried with normal Minecraft launcher.
#265 [14:41] <SlimeDiamond> Here's a hastebin link to the error: https://hastebin.com/ohofakusay.sql
#266 [14:42] <SlimeDiamond> Oh yes, and my MC version is 1.7.10.
#267 [14:47] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#268 [14:53] * BigFungi [webchat@cpe-23-241-4-196.socal.res.rr.com] has joined #minecrafthelp
#269 [14:53] <BigFungi> hello
#270 [14:54] * me7 [webchat@99-160-152-242.lightspeed.bkfdca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#271 [14:55] * BigFungi [webchat@cpe-23-241-4-196.socal.res.rr.com] has quit. (Client Quit)
#272 [14:55] <SlimeDiamond> Hi.
#273 [15:00] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#274 [15:01] <MrSwagMan666> Hi, everytime I launch my 1.14.4 minecraft it loads halfway then closes and says it has crashed
#275 [15:02] <SlimeDiamond> MrSwagMan666: has it ever worked beore?
#276 [15:03] <MrSwagMan666> Yes
#277 [15:03] <SlimeDiamond> it just recently started happening?
#278 [15:03] <MrSwagMan666> Yes
#279 [15:03] <SlimeDiamond> Ok,
#280 [15:03] <SlimeDiamond> have you played around with the Minecraft settings at all?
#281 [15:03] <MrSwagMan666> Nope i nver do
#282 [15:03] <MrSwagMan666> do you want the crash report?
#283 [15:03] <SlimeDiamond> have you upgraded your computer or anything like that?
#284 [15:04] <SlimeDiamond> uhh yea
#285 [15:04] <MrSwagMan666> Yeh my computer updated about 3 days ago but it was fine untill today
#286 [15:04] <MrSwagMan666> k let me launch it again
#287 [15:04] <SlimeDiamond> So an OS update?
#288 [15:07] <MrSwagMan666> Yes
#289 [15:08] <SlimeDiamond> oki
#290 [15:08] <SlimeDiamond> What PS?
#291 [15:08] <SlimeDiamond> OS*
#292 [15:09] <MrSwagMan666> Windows
#293 [15:09] <SlimeDiamond> windows version?
#294 [15:09] <MrSwagMan666> I'm clicking view crash report but nothing is happening btw
#295 [15:09] <SlimeDiamond> ok
#296 [15:09] <MrSwagMan666> how di find my windows version
#297 [15:10] <SlimeDiamond> Windows... I don't really use it... I think its click the start button, type "My PC" and right click it, then properties
#298 [15:10] <SlimeDiamond> it should say there
#299 [15:11] <MrSwagMan666> is there a way to show you without typing it
#300 [15:11] <SlimeDiamond> ok
#301 [15:11] <SlimeDiamond> i don't really use windows
#302 [15:11] <SlimeDiamond> I'm a Linux guy
#303 [15:12] <MrSwagMan666> It says windows 10 pro
#304 [15:12] <SlimeDiamond> oki
#305 [15:12] <SlimeDiamond> k, next step is to chuck ur pc out the window
#306 [15:12] <SlimeDiamond> jk
#307 [15:12] <MrSwagMan666> ummm no i dont want to do that
#308 [15:12] <SlimeDiamond> I'm kidding :P
#309 [15:12] <SlimeDiamond> what's your PC specs?
#310 [15:13] <SlimeDiamond> it should also say in there, eg: bla GB RAM, CPU and stuff
#311 [15:14] <MrSwagMan666> RAM 8GB (7.21 useable)
#312 [15:14] <MrSwagMan666> cant find CPU
#313 [15:15] <SlimeDiamond> oki
#314 [15:15] <SlimeDiamond> it should be just above or below the RAM
#315 [15:15] <MrSwagMan666> nope
#316 [15:15] <SlimeDiamond> k, weird
#317 [15:16] <SlimeDiamond> so you updated your computer, and randomly Minecraft stopped working
#318 [15:16] <SlimeDiamond> oh rip
#319 [15:27] * Mattjoey [webchat@97-121-139-171.clsp.qwest.net] has joined #minecrafthelp
#320 [15:28] <Mattjoey> my minecraft keeps crashing
#321 [15:28] * Mattjoey [webchat@97-121-139-171.clsp.qwest.net] has quit. (Client Quit)
#322 [15:48] * GingerChickens_ [webchat@S01060016b6e5daec.ed.shawcable.net] has joined #minecrafthelp
#323 [15:48] * FuryXM [webchat@abordeaux-152-1-54-99.w82-125.abo.wanadoo.fr] has joined #minecrafthelp
#324 [15:49] <FuryXM> Guys i got a big Problem ! My game no longer loads servers in vanilla and no matter which version or pc I play or even the account (I have 2), I can enter the server but impossible to load Chunks. When I'm still the map remains frozen but when I advance it loads and the part behind me disappears.
#325 [15:49] <FuryXM> I really hope someone can help me!
#326 [15:49] <GingerChickens_> when I load my minecraft world there is huge piles of dirt, stone ect spawning. It has destroyed buildings and my home area
#327 [15:49] * GingerChickens_ [webchat@S01060016b6e5daec.ed.shawcable.net] has quit. (Client Quit)
#328 [15:52] * FuryXM [webchat@abordeaux-152-1-54-99.w82-125.abo.wanadoo.fr] has quit. (Client Quit)
#329 [16:06] * Xicby [webchat@144.134.190.11] has joined #minecrafthelp
#330 [16:06] <Xicby> It says account not registered with Minecraft.net after I changed my profile name
#331 [16:08] * Xicby [webchat@144.134.190.11] has quit. (Client Quit)
#332 [16:16] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#333 [16:16] <MrSwagMan666> Hi, my 1.14.4 optifine keeps crashing and closing
#334 [16:17] <Greymagic27> MrSwagMan666, Hey. Does it crash without optifine?
#335 [16:17] <MrSwagMan666> Would you like me to try?
#336 [16:17] <Greymagic27> MrSwagMan666, Yes please
#337 [16:19] * josh6 [webchat@host86-131-174-179.range86-131.btcentralplus.com] has joined #minecrafthelp
#338 [16:19] <josh6> Hello?
#339 [16:20] <Greymagic27> josh6, Hi. How can I help?
#340 [16:20] <josh6> I can't get into my account, I have not used it in 7 years and it has been migrated
#341 [16:20] <Greymagic27> josh6, Did you migrate it?
#342 [16:20] <josh6> Nope
#343 [16:20] <Greymagic27> Have you emailed mojang about this?
#344 [16:20] <MrSwagMan666> 7 years!!??
#345 [16:21] <josh6> yes, they haven't replied in over a month
#346 [16:21] <Greymagic27> josh6, Do you know the exact date that you sent the email?
#347 [16:21] <josh6> yeah all in my email
#348 [16:21] <josh6> Re: Unable to get into account
#349 [16:21] <josh6> Mojang | Oct 06, 2019 02:44AM CEST
#350 [16:22] <MrSwagMan666> Greymagic27 it crashes without optifine aswell
#351 [16:22] <MrSwagMan666> it never used to do this
#352 [16:22] <josh6> Your user name is Jazzadazza
#353 [16:22] <josh6> Your transaction ID is 2E39824166666001U
#354 [16:22] <Greymagic27> ??> MrSwagMan666 launcher/log-txt
#355 [16:22] <Mightyena> MrSwagMan666: We need to see your full launcher log, which is created in the game directory.
#356 [16:22] <Mightyena> MrSwagMan666: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#357 [16:22] <Greymagic27> josh6, Whoa. Don't post that here.
#358 [16:23] <josh6> soooo
#359 [16:23] <josh6> how do I get my account back ?
#360 [16:23] <Greymagic27> josh6, Wait for mojang to reply, it shouldn't take long now
#361 [16:24] <MrSwagMan666> Mightyena i dont have a folder called launcher_logs there is only one called logs
#362 [16:24] <Greymagic27> MrSwagMan666, It's not a folder. It's just a .txt file
#363 [16:24] <MrSwagMan666> oh yep found it
#364 [16:26] * fatmeatball [webchat@d14-69-175-115.try.wideopenwest.com] has joined #minecrafthelp
#365 [16:26] <MrSwagMan666> Mightyena is it normal for it to take a while to paste because there alot of text
#366 [16:27] <fatmeatball> hello, i'm trying to set up a server but i cannot get it to connect from my public ip on any port
#367 [16:27] <fatmeatball> each port i've tried i've forwarded as well
#368 [16:27] <fatmeatball> my private ip works just fine tho
#369 [16:27] <Greymagic27> fatmeatball, Hey. Can you send me the IP? I'd like to try and ping it. /msg Greymagic27
#370 [16:28] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#371 [16:28] <Greymagic27> MrSwagMan666, MrSwagMan666, It can take a while. If paste.ubuntu gives a bad gateway error or doesn't load, use paste.gg instead
#372 [16:28] <MrSwagMan666> Mightyena soz my internet went wierd
#373 [16:28] <Greymagic27> Whoops, sorry for the double tag there.
#374 [16:28] <fatmeatball> sent the pm
#375 [16:28] <MrSwagMan666> its pasting now
#376 [16:29] <Greymagic27> fatmeatball, Thanks. The server isn't pinging. Have you double checked that you're using the right ports? This tutorial might help:https://minecraft.gamepedia.com/Tutorials/Setting_up_a_server#Port_forwarding
#377 [16:30] <MrSwagMan666> Mightyena https://paste.gg/p/anonymous/8e2f0ae504d64589b352cfbb31044c15
#378 [16:30] <fatmeatball> i actually have the server on port 80 currently because that was a port i knew for a fact was properly forwarded, i'll set it back to the original port
#379 [16:30] <MrSwagMan666> Greymagic27
#380 [16:31] <MrSwagMan666> anyone?
#381 [16:31] <Greymagic27> MrSwagMan666, I'm here. I'm just reading over the report
#382 [16:31] <MrSwagMan666> Ok
#383 [16:31] * josh6 [webchat@host86-131-174-179.range86-131.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#384 [16:31] <Greymagic27> ??> MrSwagMan666 av/adwcleaner
#385 [16:31] <Mightyena> MrSwagMan666: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#386 [16:31] <Mightyena> MrSwagMan666: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#387 [16:32] <MrSwagMan666> I have malware???
#388 [16:32] <fatmeatball> ok, running on the original port now Greymagic27
#389 [16:32] <Greymagic27> MrSwagMan666, The exit code you're getting is most commonly caused by malware, so it's good to rule the possibility out.
#390 [16:42] <fatmeatball> Greymagic27 you there?
#391 [16:42] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#392 [16:43] <MrSwagMan666> Mightyena i restarted my pc i had 49 malware things
#393 [16:44] <MrSwagMan666> Hello?
#394 [16:45] <MrSwagMan666> Greymagic27
#395 [16:46] * pb [webchat@50-81-26-246.client.mchsi.com] has joined #minecrafthelp
#396 [16:47] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has quit. (Client Quit)
#397 [16:49] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#398 [16:49] <MrSwagMan666> Mightyena
#399 [16:50] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has quit. (Client Quit)
#400 [16:53] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#401 [16:53] <MrSwagMan666> Mightyena
#402 [16:53] <MrSwagMan666> Greymagic27
#403 [16:53] <MrSwagMan666> Hello?
#404 [16:53] <MrSwagMan666> Help?
#405 [16:54] <MrSwagMan666> hello
#406 [16:56] <MrSwagMan666> Anyone?
#407 [16:56] <MrSwagMan666> I was told to come back
#408 [16:57] <MrSwagMan666> Absol
#409 [16:57] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has quit. (Client Quit)
#410 [17:05] <fatmeatball> uh
#411 [17:08] * human_being [webchat@45-25-91-92.lightspeed.jcvlfl.sbcglobal.net] has joined #minecrafthelp
#412 [17:10] * Speleomantes [webchat@142.167.40.99] has joined #minecrafthelp
#413 [17:11] <human_being> It didnt work
#414 [17:11] <human_being> LIKE ALWAYS
#415 [17:13] <Speleomantes> Launcher hangs at "Preparing" when I try to load version 14.4
#416 [17:16] <Speleomantes> Crickets
#417 [17:16] * Speleomantes [webchat@142.167.40.99] has quit. (Quit: webchat.esper.net)
#418 [17:17] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#419 [17:17] <MrSwagMan666> Mightyena
#420 [17:17] <MrSwagMan666> you there yet
#421 [17:18] <MrSwagMan666> i need help
#422 [17:19] <human_being> with what
#423 [17:20] <human_being> with what
#424 [17:20] <MrSwagMan666> I need Mightyena
#425 [17:21] <MrSwagMan666> He told me to restart my pc then come back
#426 [17:21] <human_being> Well i dont know who he is
#427 [17:21] <MrSwagMan666> one of the operators
#428 [17:21] <human_being> oh
#429 [17:21] <human_being> just try clicking on the link and clicking the direct messages option
#430 [17:22] <human_being> but other than that idk
#431 [17:24] <MrSwagMan666> anyone plz help
#432 [17:27] <MrSwagMan666> hello???
#433 [17:28] <SlimeDiamond> he
#434 [17:29] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#435 [17:29] <SlimeDiamond> f
#436 [17:29] * EpicDomo14 [webchat@76-11-18-21.eastlink.ca] has joined #minecrafthelp
#437 [17:29] <EpicDomo14> i hit play and it just crashes
#438 [17:30] <EpicDomo14> help plz
#439 [17:30] * mobile [webchat@8.46.116.188] has joined #minecrafthelp
#440 [17:30] <EpicDomo14> hey can you help me?
#441 [17:31] <mobile> The reddit link in the topic gives me a reddit error... Ugh
#442 [17:31] * EpicDomo14 [webchat@76-11-18-21.eastlink.ca] has quit. (Client Quit)
#443 [17:32] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#444 [17:32] <MrSwagMan666> Help
#445 [17:32] <MrSwagMan666> Help
#446 [17:32] <MrSwagMan666> Please
#447 [17:32] <mobile> why does this channel try to block mobile clients? My while issue is that I cannot use my desktop right now.
#448 [17:34] <mobile> My wired network is down and I'm trying to install Minecraft. The 2mb msi installer silently fails (reporting success) without internet access. Is there any way to use an offline installer for the Java edition on Windows?
#449 [17:35] <mobile> I used wireless tethering to download that installer in a different machine and copied it, but there is no mention of a full installer equivalent.
#450 [17:39] * mobile [webchat@8.46.116.188] has quit. (Quit: webchat.esper.net)
#451 [17:46] * bailey [webchat@c-68-53-80-237.hsd1.tn.comcast.net] has joined #minecrafthelp
#452 [17:49] * Unloyal [webchat@static24-72-14-105.lr.rev.accesscomm.ca] has joined #minecrafthelp
#453 [17:50] <Unloyal> hello i cant log into my account idk whats wrong with it and i dont want to wait 24 hours
#454 [17:50] <Unloyal> i want it fixed now lol
#455 [17:52] * Unloyal [webchat@static24-72-14-105.lr.rev.accesscomm.ca] has quit. (Client Quit)
#456 [18:11] * Zunaka [~IceChat9@2a02:c7f:9cbd:df00:8d42:1708:6608:815e] has quit. (Read error: Connection reset by peer)
#457 [18:16] * WizardTPG [webchat@114-198-62-162.dyn.iinet.net.au] has joined #minecrafthelp
#458 [18:18] <WizardTPG> Hi All, I havnt played minecraft in years and thoguht it would be fun to reinstall it. I tried logging in on minecraft.net but could not remember my password so I did a password reset. It then wanted me to migrate my account so I went through that process. But it still wont log in. Can anyone offer any help?
#459 [18:20] <GreyVulpine> WizardTPG - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#460 [18:23] <WizardTPG> Thanks. will do
#461 [18:40] * AL [webchat@172.58.77.93] has joined #minecrafthelp
#462 [18:42] <AL> Hi is there anyone who knows how to deal with the AT launcher(Trying to launch Skyfactory 4) Its my first time modding so I have no clue what I am doing.
#463 [18:45] <mattym> AL, Sorry, we do not offer mod support here.
#464 [18:45] * jaxs [webchat@67-197-146-217.cm.yorksc.dyn.comporium.net] has joined #minecrafthelp
#465 [18:45] <jaxs> can u refund java edition
#466 [18:46] <mattym> ??> jaxs account/refund
#467 [18:46] <Mightyena> jaxs: This is Mojang's refund policy: https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#468 [18:46] * AL [webchat@172.58.77.93] has quit. (Quit: webchat.esper.net)
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#470 [18:50] * jaxs [webchat@67-197-146-217.cm.yorksc.dyn.comporium.net] has joined #minecrafthelp
#471 [18:50] <jaxs> refund java edition
#472 [18:51] <mattym> ??> jaxs account/refund
#473 [18:51] <Mightyena> jaxs: This is Mojang's refund policy: https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#474 [18:53] <jaxs> game purchase id is 57a2d9e860e243e38ff40475a34c6899
#475 [18:53] <mattym> jaxs, You need to contact Mojang, not us
#476 [18:53] <jaxs> how do i do that
#477 [18:53] <mattym> jaxs, Use the contact button at the bottom of the page Mightyena linked
#478 [18:54] <jaxs> whos mightyena
#479 [18:54] <mattym> jaxs, Read back in the chat
#480 [18:55] * jaxs [webchat@67-197-146-217.cm.yorksc.dyn.comporium.net] has quit. (Quit: webchat.esper.net)
#481 [18:58] * jaxs [webchat@67-197-146-217.cm.yorksc.dyn.comporium.net] has joined #minecrafthelp
#482 [18:58] <jaxs> refund game
#483 [18:58] <jaxs> give refund bought wrong game
#484 [18:58] <mattym> jaxs, Please read the info you are given, and stop repeating yourself.
#485 [18:59] * jake [webchat@cpe-72-133-36-233.new.res.rr.com] has joined #minecrafthelp
#486 [18:59] <jaxs> k geeze
#487 [18:59] <mattym> jaxs, Read the info, and use the contact button at the bottom of the page Mightyena will link to you.
#488 [18:59] <mattym> ??> jaxs account/refund
#489 [18:59] <Mightyena> jaxs: This is Mojang's refund policy: https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#490 [18:59] <jaxs> k
#491 [18:59] <jaxs> when i open that link it brings me right back here
#492 [19:00] <mattym> jaxs, Make sure you are using the contact option all the way toward the bottom of the page.
#493 [19:00] <jaxs> k thx
#494 [19:00] <jake> Unable to save download
#495 [19:00] <jake> Name: step2.ogg
#496 [19:00] <jake> what do i do
#497 [19:00] <mattym> ??> jake error/download
#498 [19:00] <Mightyena> jake: If you are receiving a "Failed to Download" or "Unable to Save Download" error, please remove any software you have installed that is listed here https://minecraftirc.net/support-articles/known-incompatible-software/
#499 [19:03] <jake> it says attempting to move save file
#500 [19:04] * jaxs [webchat@67-197-146-217.cm.yorksc.dyn.comporium.net] has quit. (Quit: webchat.esper.net)
#501 [19:04] <mattym> jake, Follow the instructions Mightyena wrote.
#502 [19:06] <jake> it says attempting to move successful download i dont have bytfence or anything like that either
#503 [19:06] <mattym> jake, Check all the stuff in the list.
#504 [19:15] * benj [webchat@112.209.196.253.pldt.net] has joined #minecrafthelp
#505 [19:15] <benj> Hi
#506 [19:15] <benj> Im having problems installing minecraft through minecraft launcher
#507 [19:16] <mattym> benj, What sort of issue?
#508 [19:16] <benj> it says couldnt load launcher core
#509 [19:16] <benj> and then unable to start Runtime Environment
#510 [19:16] <mattym> benj, Windows or Mac computer?
#511 [19:17] <benj> Im on Windows 10
#512 [19:17] <mattym> ??> benj tool/hjt
#513 [19:17] <mattym> ??> benj tools/hjt
#514 [19:17] <Mightyena> benj: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#515 [19:17] <Mightyena> benj: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#516 [19:17] <benj> ok I'll try it
#517 [19:18] * Teyzer92 [webchat@static.220.226.itcsa.net] has joined #minecrafthelp
#518 [19:19] <Teyzer92> Hello good afternoon. I have the error exit core 1 and I don't know how to fix it. Who knows?
#519 [19:20] <mattym> ??> Teyzer92 launcher/log
#520 [19:20] <Mightyena> Teyzer92: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#521 [19:20] <Teyzer92> ty
#522 [19:22] <benj> Done pasting it. Thanks
#523 [19:22] <mattym> benj, We need the link to it.
#524 [19:23] <Teyzer92> https://paste.ubuntu.com/p/7cFpk8wSsB/
#525 [19:23] <mattym> Teyzer92, Please try to launch it in 1.14.2 then get a new log.
#526 [19:23] <benj> https://paste.ubuntu.com/p/9cB2D2cg8v/
#527 [19:24] <Teyzer92> ok
#528 [19:24] * VADemon [~VADemon@static.36.81.243.136.clients.your-server.de] has joined #minecrafthelp
#529 [19:24] <mattym> ??> benj av/adwcleaner
#530 [19:24] <Mightyena> benj: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#531 [19:24] <Mightyena> benj: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#532 [19:26] <benj> alright
#533 [19:32] <Teyzer92> https://paste.ubuntu.com/p/hCgVDkFBwr/
#534 [19:32] <Teyzer92> still not working: /
#535 [19:32] <mattym> Teyzer92, Ok one moment.
#536 [19:32] <mattym> ??> Teyzer92 win/dxdiag
#537 [19:32] <Mightyena> Teyzer92: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#538 [19:34] <Teyzer92> https://paste.ubuntu.com/p/5HKZzkFSqb/
#539 [19:35] <mattym> Teyzer92, Ok one moment.
#540 [19:35] <Teyzer92> ty
#541 [19:37] <mattym> Teyzer92, You need a graphics driver update, but we cannot help you with that on Enterprise Windows.
#542 [19:37] <Teyzer92> ahhh
#543 [19:37] <Teyzer92> ok
#544 [19:37] <mattym> Teyzer92, You can try the following.
#545 [19:38] <mattym> Teyzer92, Do you know how to get to your .minecraft folder?
#546 [19:39] * benj [webchat@112.209.196.253.pldt.net] has joined #minecrafthelp
#547 [19:39] <Teyzer92> yes
#548 [19:39] <benj> I've restarted the pc
#549 [19:39] <mattym> benj, Test the game again.
#550 [19:39] <benj> as they suggested earlier
#551 [19:39] <benj> dang it downloads
#552 [19:39] <mattym> Teyzer92, Go to the folder, and delete the options or options.txt file, then do the following
#553 [19:39] <benj> updating minecraft launcher
#554 [19:39] <mattym> Teyzer92, Load up version 1.13.2 or lower, then from the games Title Menu select Options, then Video Settings, scroll down and make sure Use VBO's are set to Off.
#555 [19:41] <benj> ok. I'll do it once it completes the download
#556 [19:41] <Teyzer92> ok
#557 [19:41] <benj> thanks
#558 [19:41] <mattym> benj, No, make sure you are only following instructions starting with your name.
#559 [19:43] <Teyzer92> Where do I find the configuration of VBO's?
#560 [19:43] <mattym> Teyzer92, Once you open the game in 1.13.2 or lower, load up to the main menu
#561 [19:43] <mattym> Teyzer92, Go to options and video settings, if you do not see the option, scroll down a bit.
#562 [19:45] * Teyzer92 [webchat@static.220.226.itcsa.net] has quit. (Quit: webchat.esper.net)
#563 [19:46] * Teyzer92 [webchat@static.220.226.itcsa.net] has joined #minecrafthelp
#564 [19:46] <Teyzer92> don't let me open the game
#565 [19:46] <mattym> Teyzer92, Are you sure you deleted the options.txt file from .minecraft before trying to open in 1.13.2 or lower?
#566 [19:47] <Teyzer92> yes, I try again
#567 [19:49] <benj> oh yeah haha sorry
#568 [19:49] <benj> Thank you guys
#569 [19:49] <Teyzer92> I don't leave again
#570 [19:49] <Teyzer92> I updated them, because I had a r7 360 2gb (may I rest in the country) and updated to the drivers of intel graphics 510 will these serve me?
#571 [19:50] <benj> I'm on the log in page now
#572 [19:50] <mattym> Teyzer92, Is the graphics card no longer in the computer?
#573 [19:50] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has quit. ()
#574 [19:51] <Teyzer92> not obviously XD
#575 [19:51] <mattym> Teyzer92, Yeah, not sure if you can update the Intel drivers on your version of Windows.
#576 [19:51] <benj> Thank you for your help guys
#577 [19:51] <mattym> Teyzer92, The newer drivers need a recent build of regular Windows 10, not the Enterprise version.
#578 [19:51] <Teyzer92> I don't want my pc to become a grill :v
#579 [19:52] * benj [webchat@112.209.196.253.pldt.net] has quit. (Quit: webchat.esper.net)
#580 [19:52] <Teyzer92> ahhhh
#581 [19:53] <Teyzer92> Do I need to download normal window 10?
#582 [19:53] <Teyzer92> I used driver booster and let me update it to the newest
#583 [19:53] <mattym> Teyzer92, Or reinstall the R7 card.
#584 [19:53] <mattym> Teyzer92, Driver Booster or any "Driver utility" never work properly.
#585 [19:54] <Teyzer92> that is dead :c
#586 [19:55] <Teyzer92> ahhh ok I'm going to download windows 10 normal and if it works I'll come to thank you when I can uwu
#587 [19:56] <Teyzer92> ty
#588 [19:56] <Teyzer92> bye
#589 [20:08] * ericek111 [~ericek111@109-230-55-69.dynamic.orange.sk] has quit. (Ping timeout: 190 seconds)
#590 [20:36] * Syberyah [webchat@c-73-148-95-96.hsd1.va.comcast.net] has joined #minecrafthelp
#591 [20:36] <Syberyah> Hi. I'm trying to use the /seed command in my survival world and it's not working.
#592 [20:45] <mattym> Syberyah, Does it do nothing, or does the game give you an error?
#593 [20:47] * Elan [webchat@76-195-57-235.lightspeed.irvnca.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#594 [21:05] * Poogan [webchat@173-20-94-166.client.mchsi.com] has joined #minecrafthelp
#595 [21:06] <Poogan> Hey I need help
#596 [21:07] * Poogan [webchat@173-20-94-166.client.mchsi.com] has quit. (Client Quit)
#597 [21:29] * t0rt1z [webchat@c-76-103-161-40.hsd1.ca.comcast.net] has joined #minecrafthelp
#598 [21:29] <t0rt1z> can you add addons, plugins, or mods into minecraft realms on java addition?
#599 [21:30] * ericek111 [~ericek111@109-230-55-69.dynamic.orange.sk] has joined #minecrafthelp
#600 [21:30] <mattym> t0rt1z, No
#601 [21:36] * t0rt1z [webchat@c-76-103-161-40.hsd1.ca.comcast.net] has quit. (Quit: webchat.esper.net)
#602 [21:37] * yaboiweswes [webchat@66-188-74-78.dhcp.athn.ga.charter.com] has joined #minecrafthelp
#603 [21:38] <yaboiweswes> so if we cannot login into minecraft still, we just cant play? why are others able to?
#604 [21:40] <GreyVulpine> If the others have logged in before the login server went down, they will still be able to play as they get a valid login token before the server went down
#605 [21:41] <GreyVulpine> If the login server goes down and you try to log in, you won't be able to get a valid login token, and thus cannot play minecraft
#606 [21:41] <Andrio> Syberyah, what happened?
#607 [21:42] <yaboiweswes> ahh gotcha. when did it go down?
#608 [21:44] * Ancient [webchat@cpe-76-174-53-21.socal.res.rr.com] has joined #minecrafthelp
#609 [21:45] <Ancient> Hello, I've had someone buy an account on the 21st that I didn't find out till I glanced at my account balance. I was wondering if there is a way to refund that account. The account in question has the name of "AstralZone"
#610 [21:48] <mattym> ??> Ancient account/refund
#611 [21:48] <Mightyena> Ancient: This is Mojang's refund policy: https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#612 [21:50] <Ancient> Apologies for being too cautious but this is a public chat but still safe to post the Transaction and Order ID correct?
#613 [21:50] <mattym> Ancient, No, do not post them here.
#614 [21:51] <mattym> Ancient, Follow the info in the link, use the contact button at the bottom of the page to send the info to Mojang.
#615 [21:51] <Ancient> Thank you.
#616 [21:51] * kmidkiff1437 [webchat@170.sub-174-195-2.myvzw.com] has joined #minecrafthelp
#617 [21:54] <kmidkiff1437> I am trying to connect my windows 10 Minecraft edition to a java edition but the email that I thought was used, seems to not be the correct one...
#618 [21:55] <mattym> kmidkiff1437, There is no way to connect the two.
#619 [21:56] <kmidkiff1437> Alrighty, thank you for the help! I guess I was just misinformed.
#620 [22:12] <Syberyah> @Andrio I typed /seed in the chat and hit enter, and nothing happened.
#621 [22:12] <Syberyah> Also, sorry for disappearing for so long.
#622 [22:14] <Andrio> Syberyah, is your chat turned off?
#623 [22:14] <Syberyah> No. I checked.
#624 [22:16] <Andrio> Syberyah, do any other commands or chat messages work?
#625 [22:16] <Syberyah> Yes. I can do the /gamemode, /gamerule, /time set, and /weather commands.
#626 [22:17] <Syberyah> It also doesn't say anything when I use the /locate command.
#627 [22:18] <Ancient> Apologies, I've went through the site and I managed to keep on going in loops and go back where I started from.
#628 [22:31] <Andrio> Ancient, go to https://help.minecraft.net/hc/requests/new
#629 [22:32] <Ancient> Thank you very much, @andrio I've been looping myself over and over.
#630 [22:33] <Syberyah> So it would seem that Minecraft will listen to my commands just fine but it doesn't like replying to me. :P
#631 [22:42] * Syberyah [webchat@c-73-148-95-96.hsd1.va.comcast.net] has quit. (Quit: webchat.esper.net)
#632 [23:05] * sammmy [webchat@071-047-235-127.res.spectrum.com] has joined #minecrafthelp
#633 [23:06] <sammmy> i cannot answer my security questions nor do i have access to them email
#634 [23:07] * sammmy [webchat@071-047-235-127.res.spectrum.com] has quit. (Client Quit)
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