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#3 [03:59] * Wesley [webchat@104-177-192-114.lightspeed.okcbok.sbcglobal.net] has joined #minecrafthelp
#4 [03:59] <Wesley> Hello?
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#7 [04:10] <Wesley> Hello?
#8 [04:33] * ethancarlton [webchat@cpe-120-148-163-132.vb06.vic.asp.telstra.net] has joined #minecrafthelp
#9 [04:33] <ethancarlton> forgotten password not reciving emails
#10 [04:50] <ethancarlton> forgotten password not reciving emails
#11 [04:58] * Lisa_ [webchat@2-248-168-49-no94.tbcn.telia.com] has joined #minecrafthelp
#12 [05:00] <Lisa_> Hi, my son deleted his Minecraft app in our IPad by mistake and we cannot find his world. Can you please help?
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#14 [05:21] * Lisa [webchat@2-248-168-49-no94.tbcn.telia.com] has joined #minecrafthelp
#15 [05:21] * Lorenalovemusic [webchat@185.red-81-32-80.dynamicip.rima-tde.net] has joined #minecrafthelp
#16 [05:22] <Lorenalovemusic> Cuando inicio el juego, no carga correctamente y no se inicia el mismo. Necesito ayuda porque llevo bastante tiempo con este error y con todas las actualizaciones del sistema, tampoco funciona.
#17 [05:22] <Lisa> Sorry my question seemed to disappear: Our son deleted his Minecraft app by mistake. How can we get his worlds back?
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#21 [07:39] * GM [webchat@host86-185-169-106.range86-185.btcentralplus.com] has joined #minecrafthelp
#22 [07:40] <GM> Hello
#23 [07:41] <GM> its not letting me change my profile name
#24 [07:41] <GM> is there a way i can email microsoft or minecraft and get them to change it
#25 [07:41] <Andrio> GM, what's your current profile name?
#26 [07:42] <GM> MadPussySlaya - its quite embarrasing i made the account when immature
#27 [07:42] <Absol> GM: Please keep it civil
#28 [07:43] <GM> did you see that or did it block the message?
#29 [07:43] <GM> it has a rude word in
#30 [07:46] <Andrio> GM, what are you trying to change it to?
#31 [07:46] <GM> MaltbyG98
#32 [07:46] <Andrio> ok
#33 [07:47] <Andrio> GM, when did you buy the game?
#34 [07:47] <GM> back in 2013
#35 [07:47] <Andrio> GM, should be fine then. what happens when you try changing it?
#36 [07:48] <GM> page freezes
#37 [07:48] <Andrio> ??> GM tools/HJT
#38 [07:48] <Mightyena> GM: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#39 [07:48] <Mightyena> GM: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#40 [07:52] * Simon [webchat@5ac70d90.bb.sky.com] has joined #minecrafthelp
#41 [07:54] <Simon> Hi, I had a paid account for my son many years ago and am trying to log in for my younger son so he can play the bedrock edition, however the account log in details are not recognised. although I am sure I am using the correct log in details.
#42 [07:55] <Simon> can anyone advise who can assist??
#43 [07:55] <Simon> Ie, Minecraft support etc
#44 [07:56] <Andrio> Simon, did you already buy a second account for your younger son?
#45 [07:58] <Simon> I did but it was this year so I am unable to get a reddem code to transfer to bedrock edition and don't want to pay the £24.99 when my older son used to play the same game years ago that should have a redeem code on it.
#46 [08:01] * BluMeX [webchat@host-89-228-196-142.dynamic.mm.pl] has joined #minecrafthelp
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#48 [08:32] <Lorenalovemusic> When the game starts, it does not load correctly and does not start the game. I need help because I have been with this error for a long time and with all the system updates, it doesn't work either.
#49 [08:48] * Lorenalovemusic [webchat@185.red-81-32-80.dynamicip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#50 [09:35] * dorian789 [webchat@77.125.42.184] has joined #minecrafthelp
#51 [09:35] <dorian789> cant sign in to my account after password reset
#52 [09:38] * puro360 [webchat@static.masmovil.com] has joined #minecrafthelp
#53 [09:38] <puro360> hello
#54 [09:39] <dorian789> hi
#55 [09:39] <dorian789> what can I do to signin to the game?
#56 [09:39] <puro360> i need help
#57 [09:39] <dorian789> also I
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#66 [11:26] <josh1> Hello everyone, I am having some trouble trying to log in to Minecraft, I had purchased the game back in 2012 what am I doing wrong
#67 [11:28] <josh1> #minecrafthelp Hello everyone, I am having some trouble trying to log in to Minecraft, I had purchased the game back in 2012 what am I doing wrong
#68 [11:29] * josh1 [webchat@107-208-113-56.lightspeed.miamfl.sbcglobal.net] has quit. (Client Quit)
#69 [11:30] * josh2 [webchat@107-208-113-56.lightspeed.miamfl.sbcglobal.net] has joined #minecrafthelp
#70 [11:30] <josh2> #minecrafthelp Hello everyone, I am having some trouble trying to log in to Minecraft, I had purchased the game back in 2012 what am I doing wrong
#71 [11:49] * Flame01 [webchat@cpe-172-73-119-14.carolina.res.rr.com] has joined #minecrafthelp
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#73 [12:38] * MartinMotz [webchat@gai40-1-78-196-110-1.fbx.proxad.net] has joined #minecrafthelp
#74 [12:38] <MartinMotz> Hello, i forgot my account email.
#75 [12:40] <MartinMotz> My Minecraft username is "MartinMotz", I bought Minecraft in december 2014
#76 [12:43] * MartinMotz [webchat@gai40-1-78-196-110-1.fbx.proxad.net] has quit. (Quit: webchat.esper.net)
#77 [12:47] * MartinMotz [webchat@107.196.23.93.rev.sfr.net] has joined #minecrafthelp
#78 [12:48] <MartinMotz> I bought Minecraft in december 2014, and i forgot my email adress.. :(
#79 [12:48] <MartinMotz> My Minecraft username is "MartinMotz".
#80 [12:50] <MartinMotz> I am online. I can wait.
#81 [12:51] <MartinMotz> Hier
#82 [12:51] <MartinMotz> Hi*
#83 [12:54] <MartinMotz> Anyone here ? :/
#84 [12:56] * Zunaka [~IceChat9@2a02:c7f:9cbd:df00:9974:6c8c:f59e:a146] has joined #minecrafthelp
#85 [12:57] <MartinMotz> Hello
#86 [13:31] * FireViper29 [webchat@93-41-40-170.ip79.fastwebnet.it] has joined #minecrafthelp
#87 [13:31] * scuffa2006 [webchat@84-33-69-185.dyn.eolo.it] has joined #minecrafthelp
#88 [13:33] <scuffa2006> i have a version 1.12.2 but not starting,does anyone know how to do?
#89 [13:34] <FireViper29> when i try to login on the minecraft launcher it give me "invalid email or password" and when i try to login on minecraft.net it wont work but it works on mojang.com
#90 [13:35] * Kamil [webchat@51.37.163.144] has joined #minecrafthelp
#91 [13:38] <Kamil> my minecraft always says ERROR unable to save the download
#92 [13:38] <Kamil> he process cannot access the file because it is being used by another process.
#93 [13:38] <FireViper29> when i try to login on the minecraft launcher it give me "invalid email or password" and when i try to login on minecraft.net it wont work but it works on mojang.com
#94 [13:40] <Kamil> my minecraft always says ERROR unable to save the download
#95 [13:40] <Kamil> he process cannot access the file because it is being used by another process. and ive tried doing what it says on the website to fix this but there is no windows menu in the system in settings so it didnt help at all i am on windows 10 by the way so i have no idea whats wrong and i need help
#96 [13:40] * scuffa2006 [webchat@84-33-69-185.dyn.eolo.it] has joined #minecrafthelp
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#98 [13:42] * UnderscoreChronix [webchat@cpc79119-cbly8-2-0-cust3.6-2.cable.virginm.net] has joined #minecrafthelp
#99 [13:43] <UnderscoreChronix> My game isn't running nearly as well as it should given my PC specs.
#100 [13:43] <UnderscoreChronix> Like, it struggles to get 60 fps on a semi-decent render distance and sometimes drops down over time.
#101 [13:44] <UnderscoreChronix> I have a Ryzen 7 3700X, GeForce RTX 2060, and 16GB ram, of which I've allocated up to 6.
#102 [13:44] <UnderscoreChronix> Reinstalling the game didn't help.
#103 [13:44] <nate> Define 'semi-decent', graphics have largely less to do with a game like minecraft as the CPU does, since a lot of the block loading is processed outside of the GPU as far as I recall (add to that Java in general sucks also)
#104 [13:45] <nate> So even on decent hardware, if you have a high render distance you can get slog downs if you're causing blocks/clusters (I forget what they're called off the top of my head at the moment) to load in by a large amount
#105 [13:50] <Kamil> my minecraft always says ERROR unable to save the download
#106 [13:50] <Kamil> he process cannot access the file because it is being used by another process. and ive tried doing what it says on the website to fix this but there is no windows menu in the system in settings so it didnt help at all i am on windows 10 by the way so i have no idea whats wrong and i need help
#107 [13:52] * Kamil [webchat@51.37.163.144] has quit. (Quit: webchat.esper.net)
#108 [13:56] <UnderscoreChronix> this CPU is pretty beefy tho
#109 [13:56] <FireViper29> when i try to login on the minecraft launcher it give me "invalid email or password" and when i try to login on minecraft.net it wont work but it works on mojang.com
#110 [13:56] <UnderscoreChronix> 8 cores, 16 threads
#111 [13:56] * ScammerMe [webchat@87.112.130.224] has joined #minecrafthelp
#112 [13:57] <ScammerMe> ok so im on 1.8.9, is there a way to link twitch accounts anymore?
#113 [14:01] <UnderscoreChronix> This is really frustrating, I should be able to get 60+ with shaders with these specs.
#114 [14:02] <UnderscoreChronix> But it's getting ~40 without shaders on 32 render distance.
#115 [14:03] <FireViper29> can someone help me with this problem please, so, when i try to login on the minecraft launcher it give me "invalid email or password" and when i try to login on minecraft.net it wont work but it works on mojang.com
#116 [14:08] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Quit: https://i.imgur.com/xacQ09F.mp4)
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#118 [14:15] * Aj9 [webchat@79-75-225-8.dynamic.dsl.as9105.com] has joined #minecrafthelp
#119 [14:15] * MoldyStirFry [webchat@host184531441.direcway.com] has joined #minecrafthelp
#120 [14:15] * Aj9 [webchat@79-75-225-8.dynamic.dsl.as9105.com] has quit. (Client Quit)
#121 [14:17] <ScammerMe> ok so im on 1.8.9, is there a way to link twitch accounts anymore?
#122 [14:17] <MoldyStirFry> I'm not sure how this works... I installed my copy of Minecraft onto my second pc a while ago, but it would not open. Every time I launch it, the launcher says "An unexpected error occurred
#123 [14:18] <ScammerMe> reinstall maybe?
#124 [14:19] * UnderscoreChronix [webchat@cpc79119-cbly8-2-0-cust3.6-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#125 [14:19] <MoldyStirFry> There are no log files stored. I have reinstalled clean, actually re-installed the whole OS, tried older versions, made sure java is up to date, nothing has worked
#126 [14:21] <MoldyStirFry> The funny thing is, this secondary pc is the same hardware I used to play the game on for years, I just put it in a different case and moved it to the other room XD
#127 [14:21] <MoldyStirFry> New hard drive, but everything else is the same
#128 [14:22] * Siolau [webchat@46.174.236.112] has joined #minecrafthelp
#129 [14:22] <Siolau> Hi! I can not login to minecraft.net and minecraft launcher..
#130 [14:23] <Siolau> I bought Minecraft a few hours ago and I wanted to play Minecraft but I can't
#131 [14:26] * Lurks [webchat@cpc123350-stev9-2-0-cust46.9-2.cable.virginm.net] has joined #minecrafthelp
#132 [14:31] <MoldyStirFry> Siolau, have you verified your email address since you made you MC account?
#133 [14:32] <mattym> MoldyStirFry, Are you getting the error when trying to open the launcher, or after hitting Play from within the launcher?
#134 [14:34] <MoldyStirFry> +mattym, I hit the play button and it goes through the preparation stages, looks like it's about to open the game, then it shows the crash error.
#135 [14:34] <mattym> ??> MoldyStirFry launcher/log
#136 [14:34] <Mightyena> MoldyStirFry: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#137 [14:36] <MoldyStirFry> Ok, i'll be a few minutes to get that pc turned on and get the log transferred here.
#138 [14:38] <mattym> MoldyStirFry, Depending on what the issue may be, it will probably be easier to just join the chat from the problematic computer.
#139 [14:40] * FireViper29 [webchat@93-41-40-170.ip79.fastwebnet.it] has quit. (Quit: webchat.esper.net)
#140 [14:46] <MoldyStirFry> +mattym, https://paste.ubuntu.com/p/VXXHFZ4Jxj/
#141 [14:46] <mattym> ??> MoldyStirFry win/!
#142 [14:46] <Mightyena> MoldyStirFry: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#143 [14:46] <Mightyena> MoldyStirFry: See https://minecraftirc.net/support-articles/windows/special-characters/ for more information on working around this problem.
#144 [14:58] <MoldyStirFry> Creating a new user account rn, I didn't know about the special character thing. One would think a newer system would be able to work around something like that XD
#145 [14:59] <Lurks> yeah, no idea what mojang did, it's very strange
#146 [15:00] <Lord_Ralex> It's a Java problem, not something Mojang can control
#147 [15:00] <MoldyStirFry> My internet is very slow, so this download of the latest version will take some time. I will come back later with the results.
#148 [15:00] <Lord_Ralex> ! is actually a special letter in Java, so it breaks when it's used in paths.
#149 [15:00] <Lurks> ooooh
#150 [15:01] <MoldyStirFry> So weird... Guess it goes to show I was never cut out to be a programmer!
#151 [15:07] * MoldyStirFry [webchat@host184531441.direcway.com] has quit. (Quit: webchat.esper.net)
#152 [15:11] <ScammerMe> ok so im on 1.8.9, is there a way to link twitch accounts anymore?
#153 [15:27] <mattym> ScammerMe, No
#154 [15:28] <ScammerMe> ffs
#155 [15:28] * ScammerMe [webchat@87.112.130.224] has quit. (Quit: webchat.esper.net)
#156 [15:32] <Siolau> Sorry for being AFK.. Yes, I had verified my mail. I can't login to minecraft.net page but on account.mojang.com - yes
#157 [15:43] * Siolau [webchat@46.174.236.112] has quit. (Quit: webchat.esper.net)
#158 [16:06] * Hareby [webchat@ip-3.77-79-227-128.net.eco.atman.pl] has joined #minecrafthelp
#159 [16:06] <Hareby> hello
#160 [16:06] * FireViper29 [webchat@93-41-40-170.ip79.fastwebnet.it] has joined #minecrafthelp
#161 [16:06] <FireViper29> can someone help me with this problem please, so, when i try to login on the minecraft launcher it give me "invalid email or password" and when i try to login on minecraft.net it wont work but it works on mojang.com
#162 [16:07] * Hareby [webchat@ip-3.77-79-227-128.net.eco.atman.pl] has quit. (Client Quit)
#163 [16:09] <Lurks> ??> FireViper29 tools/hjt
#164 [16:09] <Mightyena> FireViper29: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#165 [16:09] <Mightyena> FireViper29: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#166 [16:10] * pei [webchat@CPE908d784bc21f-CMa84e3fd13ac0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#167 [16:10] <pei> hi anyone there?
#168 [16:11] <Lurks> pei what's up?
#169 [16:11] <pei> i have an old minecraft account
#170 [16:11] <pei> that i recently logged into
#171 [16:11] <pei> well in april
#172 [16:12] <pei> and now i'm trying to log in again
#173 [16:12] <pei> and i don't remember fully but
#174 [16:12] <pei> i have the main account? attached to my main email
#175 [16:12] <pei> and i think i got a redeem code
#176 [16:12] <pei> i was wondering if i could get help figuring out which email i put it on
#177 [16:13] <Lurks> pei have you tried "forgot my password" and got a request to change your password?
#178 [16:13] <pei> i have the redeem code and all the emails
#179 [16:13] <pei> yeah but i dont remember the email i put the redeem code on
#180 [16:13] <pei> i have the mail email/account
#181 [16:13] <pei> i think it was something like microsoft account or something
#182 [16:13] <Lurks> pei you'll have to contact mojang suppport
#183 [16:14] <pei> yeah i was trying to look for the link for that
#184 [16:14] <pei> and i found this irc instead
#185 [16:14] <pei> wait this is irc right?
#186 [16:14] <pei> i was on the mojang site and it kept transfering me to the minecraft site
#187 [16:15] <pei> but it didn't give me a link to the customer support
#188 [16:15] <pei> idk confuse
#189 [16:17] <pei> yeah and now i found the customer support and it just says not found
#190 [16:17] <pei> https://help.minecraft.net/hc/en-us/articles/help.minecraft.net
#191 [16:17] <Lurks> i see you got stuck on the loop with the new site, its confusing for sure
#192 [16:18] <pei> yeah
#193 [16:18] <Lurks> ??> pei account/send-email
#194 [16:18] <Mightyena> pei: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#195 [16:18] <pei> do you know the email for mojang support
#196 [16:18] <pei> oh ok
#197 [16:19] <pei> for the edition of minecraft
#198 [16:19] <pei> windows is fine right?
#199 [16:19] <pei> because i see java edition etc
#200 [16:19] <Lurks> pei yes, it should have the xbox gamertag section too, put yours in
#201 [16:20] <Lurks> in the form, when you get there
#202 [16:20] <pei> idk if i have that lol
#203 [16:23] <Lurks> should see it there... https://imgur.com/a/jLbeIZH
#204 [16:23] <pei> No no I mean I'm not sure if I made one or just forgot it lol
#205 [16:24] <pei> actually that may be what i redeemed it to
#206 [16:24] <Lurks> oh right
#207 [16:24] <pei> never
#208 [16:24] <pei> mind
#209 [16:25] <pei> that's also connected to my main email
#210 [16:25] <pei> oof
#211 [16:25] <pei> this is going to be hard
#212 [16:28] * Dylan [webchat@cpc116828-kemp8-2-0-cust4068.9-2.cable.virginm.net] has joined #minecrafthelp
#213 [16:29] <Dylan> Hi, I tried to register a new minecraft account and every time i click "Create Account", i get given "illegalargumentexception registration failed minecraft".
#214 [16:30] <Lurks> Dylan do you have any VPN or adblock active/on?
#215 [16:31] <Dylan> I have an ad block
#216 [16:31] <Dylan> Should i turn it off?
#217 [16:31] * FireViper29 [webchat@93-41-40-170.ip79.fastwebnet.it] has quit. (Quit: webchat.esper.net)
#218 [16:32] <Lurks> Dylan yes, could be causing the issue
#219 [16:32] <Dylan> ok, I shall try it now
#220 [16:33] <Dylan> I turned it off and refreshed the page, then i tried to register and i get this "Please go back and double check your information and make sure that it is valid.
#221 [16:33] <Dylan> IllegalArgumentException: Registration failed."
#222 [16:36] <pei> Lurks is the profile name on the Mojang account page the same as the one ingame?
#223 [16:36] <pei> because the one in game is my old xbox live gametag
#224 [16:36] * MoldyStirFry [webchat@host184531441.direcway.com] has joined #minecrafthelp
#225 [16:36] <pei> and the one on the mojang site is newer
#226 [16:36] <pei> obviously different
#227 [16:37] <Dylan> Im trying to register on minecraft.net and
#228 [16:37] <MoldyStirFry> Lord_Ralex, It worked! New user account and fresh install of MC and it's all working great! Thank you!!!
#229 [16:38] <pei> oh actually
#230 [16:38] <Lurks> pei yes the mojang and java ingame is the same
#231 [16:38] <pei> You bought Minecraft: Java Edition during a period of time when Minecraft for Windows 10 was included for free. If you haven’t already redeemed your gift code, get your copy by clicking on the “Redeem” button below and follow the instructions. As you might have guessed, Minecraft for Windows 10 can only be played on Windows 10.
#232 [16:38] <pei> So does that mean i have "two games" on one accoount>?
#233 [16:38] <pei> account8
#234 [16:38] <pei> account*
#235 [16:39] <Lurks> pei no, you have a windows 10 edition key ,that you can redeem on windows account
#236 [16:39] <pei> because right now i'm ingame from the windows store/app
#237 [16:39] <Lurks> Dylan im not sure, try different browser?
#238 [16:40] <pei> I might have used the same email?
#239 [16:40] <pei> to redeem
#240 [16:40] <Dylan> I did try use opera gx too Lurks
#241 [16:40] <Lurks> pei maybe, you have to check yourself, if you can
#242 [16:41] <Dylan> Lurks would me using a protonmail account cause an issue?
#243 [16:41] <Lurks> Dylan i have no idea sorry
#244 [16:41] <Dylan> Ah ok
#245 [16:41] <Dylan> ill try make an account with a different email ;)
#246 [16:49] <pei> can you play together with an windows 10 and java ediot account?
#247 [16:49] * Dylan [webchat@cpc116828-kemp8-2-0-cust4068.9-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#248 [16:51] <pei> do you think mojang customer support can split two accounts up?
#249 [16:51] <pei> because i have two games on the same email -_-
#250 [16:52] <pei> java edition and windows 10
#251 [16:56] <Lurks> pei no, they can't with together, the account is already split up but the details goes to the email account still since microsoft has a email account side too
#252 [16:57] <pei> even if its on LAN?
#253 [17:01] * Marie [webchat@c-24-131-78-70.hsd1.pa.comcast.net] has joined #minecrafthelp
#254 [17:02] <Marie> I just bought and downloaded Minecraft. I pressed play. It comes up with an error that states "Unable to save download". I have been through many troubleshooting tips. I do not have any antivirus or firewalls running. How do I play this game?
#255 [17:03] <Lurks> pei yes
#256 [17:22] * pei [webchat@CPE908d784bc21f-CMa84e3fd13ac0.cpe.net.cable.rogers.com] has quit. (Quit: webchat.esper.net)
#257 [17:55] * Madi [webchat@75-104-115-218.cust.exede.net] has joined #minecrafthelp
#258 [17:56] <Madi> Twice now I have lost two worlds that I had worked extensively for many hours on. I'm tired of losing my worlds.
#259 [18:12] <Lurks> Madi how did it happen?
#260 [18:19] * MoldyStirFry [webchat@host184531441.direcway.com] has quit. (Quit: webchat.esper.net)
#261 [18:26] * Zunaka [~IceChat9@2a02:c7f:9cbd:df00:9974:6c8c:f59e:a146] has quit. (Read error: Connection reset by peer)
#262 [18:31] <Madi> Lurks I don't even know. Both times, I had saved them after working on them, then the next time I got on, they had disappeared.
#263 [18:48] <VADemon> What's the Realms' world border set to?
#264 [18:52] * TLm [webchat@d54C531DD.access.telenet.be] has joined #minecrafthelp
#265 [18:53] <TLm> Hi can someone help my
#266 [18:54] <VADemon> Dont ask to ask
#267 [18:56] <TLm> i have problems with the launcher of minecraft version 1.14.4
#268 [18:59] <VADemon> great description. i myself can only recommend to use the https://multimc.org/ minecraft launcher
#269 [19:01] <Lurks> VADemon this java help chat is for default/vanilla support
#270 [19:04] * Error_OpenGL [webchat@c-73-163-167-134.hsd1.dc.comcast.net] has joined #minecrafthelp
#271 [19:04] <VADemon> If he has an undefined problem with the awful vanilla launcher, he might as well switch to a working alternative launcher, Lurks
#272 [19:04] <Error_OpenGL> Lurkers creepin' in the dark
#273 [19:05] * Error_OpenGL [webchat@c-73-163-167-134.hsd1.dc.comcast.net] has quit. (Client Quit)
#274 [19:05] <Lurks> VADemon they should be able to see the workaround link, if not, give them to them
#275 [19:05] <VADemon> ask him what his problem is. that is, hadn't he leave yet
#276 [19:09] * ericek111 [~ericek111@109-230-55-69.dynamic.orange.sk] has quit. (Ping timeout: 202 seconds)
#277 [19:12] * _Madi [webchat@75-104-115-218.cust.exede.net] has joined #minecrafthelp
#278 [19:14] <_Madi> Both of the world's that I have opened and worked extensively on have both vanished. I'll work on them and save them before getting off. Then, the next time I go to get on, they aren't there.
#279 [19:15] * TheVoicedFlame [webchat@ip98-164-106-96.no.no.cox.net] has joined #minecrafthelp
#280 [19:17] <TheVoicedFlame> When ever anyone tries to connect to my server it says io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information
#281 [19:17] <VADemon> TheVoicedFlame: did you do port forwarding and have a white IP (not behind NAT)?
#282 [19:18] <TheVoicedFlame> probably shouldve said this but its hosted from MCProHosting
#283 [19:19] <VADemon> then its likely a problem on their end. shouldn't happen or the server is offline
#284 [19:19] <TheVoicedFlame> hm ok
#285 [20:02] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has quit. ()
#286 [20:02] * steve [webchat@108-80-147-240.lightspeed.clmboh.sbcglobal.net] has joined #minecrafthelp
#287 [20:02] <steve> 1.14.4 is not responding plz send help
#288 [20:19] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has quit. (Ping timeout: 190 seconds)
#289 [20:25] <Lurks> ??> steve launcher/log
#290 [20:25] <Mightyena> steve: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#291 [20:31] * ddemonn [webchat@c-73-140-120-9.hsd1.wa.comcast.net] has joined #minecrafthelp
#292 [20:32] <ddemonn> hello
#293 [20:32] <steve> the log will not record the error Minecraft just says Minecraft 1.14.4 (Not Responding)
#294 [20:32] <ddemonn> ive tried and tried again to reset my password yet the email will not send
#295 [20:32] <ddemonn> system email*
#296 [20:35] <Lurks> ??> steve av/adwcleaner
#297 [20:35] <Mightyena> steve: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#298 [20:35] <Mightyena> steve: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#299 [20:36] <Lurks> ddemonn you totally forgot what your password?
#300 [20:37] <ddemonn> ive tried every combination i could think of off the top of my head
#301 [20:37] <ddemonn> the email when you want to reset your password doesnt send to my email either
#302 [20:38] <Lurks> ddemonn ok, you'll need to find your transaction ID or gift code and contact mojang support
#303 [20:38] <ddemonn> ok
#304 [20:38] <Lurks> ??> ddemonn mojang/email
#305 [20:38] <Mightyena> ddemonn: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#306 [20:38] <Mightyena> ddemonn: Note: Do NOT send more than one at a time.
#307 [20:40] * diabloein [webchat@c-73-111-28-34.hsd1.il.comcast.net] has joined #minecrafthelp
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#309 [20:43] * steve [webchat@108-80-147-240.lightspeed.clmboh.sbcglobal.net] has joined #minecrafthelp
#310 [20:43] <steve> hey im back
#311 [20:44] <steve> I don't think it was a malware issue but I ran the scan and reset and everything
#312 [20:44] * ba7888b72413a16a [~ba7888b72@66.109.211.150] has joined #minecrafthelp
#313 [20:45] <Lurks> steve any anti-virus install?
#314 [20:46] <steve> everything is out of the box its a school laptop that runs Minecraft and that's all i use it for other than homework
#315 [20:49] <steve> i would be open to an free protection software if there are no ads in it
#316 [20:51] <Lurks> steve oh school equipment might not have the requirement to be able to run games, do you know what the specification are?
#317 [20:52] <diabloein> This game is getting on my nerves with not downloading. Bought it over 6 months ago and still wont work.
#318 [20:53] <Lurks> diabloein what happen when you try to download?
#319 [20:53] <diabloein> Message pops up as soon as i click the launcher saying "unable to start the runtime environment"
#320 [20:54] <steve> it ran Minecraft fine more than a few weeks ago it just recently it stopped loading and i havn't been able to play its got 128g storage and 8g ram
#321 [20:54] <Lurks> diabloein try the workaround if you are on windows operating system:https://www.reddit.com/r/Minecraft/comments/dfkmnm/psa_launcher_issue_fix/
#322 [20:55] <Lurks> steve what's the processor?
#323 [20:56] <steve> intel core i3-8145u
#324 [20:59] <Lurks> steve were you able to play before on that laptop?
#325 [21:02] <steve> the last time i played before this laptop was 1.12 and i had to buy Minecraft again because my old email got shut down
#326 [21:03] <steve> ive been on console since 360 launch of minecraft
#327 [21:06] <Lurks> any versions before 1.14.4 works fine on that laptop?
#328 [21:08] <steve> when i open Minecraft the launcher works fine but the game tries to load but the load bar gets stuck and stops responding close to the end and ive tried 1.14.4, and 19w44a
#329 [21:09] <diabloein> Lurks, its not working. Says the same thing and sometimes pops up saying cant load launcher core from and then gives the directory and says not present'
#330 [21:14] <steve> wait it works now i didn't launch it after the reset thanks for the help i ppreciate it pal
#331 [21:14] * steve [webchat@108-80-147-240.lightspeed.clmboh.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#332 [21:15] <Lurks> diabloein might have software conflicting with minecraft, look through this list of softwares, if you have any and follow the recommended action: https://minecraftirc.net/support-articles/known-incompatible-software
#333 [21:16] <diabloein> The only thing on my pc is mcafee and it has been nuked. I have uninstalled it and deleted most of the files until it is no longer a functioning program.
#334 [21:19] <Lurks> im not sure whats going on
#335 [21:20] <diabloein> I am using the mcafee removal tool to try and completely remove it to make sure. But yeah, I have had this issue since purchase over 6 months ago. game has never worked.
#336 [21:21] <diabloein> brb, computer requres a restart
#337 [21:21] * diabloein [webchat@c-73-111-28-34.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#338 [21:29] * diabloein [webchat@c-73-111-28-34.hsd1.in.comcast.net] has joined #minecrafthelp
#339 [21:29] <diabloein> ok, im back
#340 [21:29] * ddemonn [webchat@c-73-140-120-9.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#341 [21:35] <diabloein> this game is ticking me off.
#342 [21:38] <Lurks> start from fresh install again, it might work, uninstall minecraft and delete minecraft in programs files (x86)
#343 [21:42] <diabloein> i have uninstalled and reinstalled 5 dozen times including the alternate links. Nothing works, every single one says the same thing about can start runtime environment and no data located at the directory.
#344 [21:49] <diabloein> I can sort of get it to work if i search minecraft from my search and open it with the old java launcher but as soon as i click play it freezes up saying preparing.
#345 [22:05] * Mukade616 [webchat@181-161-58-124.baf.movistar.cl] has joined #minecrafthelp
#346 [22:06] <Mukade616> Hi!, I'm trying to enter to my Minecraft Launcher, but dosn't enter, can help me?
#347 [22:07] * Mukade616 [webchat@181-161-58-124.baf.movistar.cl] has quit. (Client Quit)
#348 [22:07] * Ahon [webchat@072-188-125-223.res.spectrum.com] has joined #minecrafthelp
#349 [22:08] <Ahon> hey so the email associated with my mojang account is completely gone so i can't reset my security questions which i need to access my account to get the free windows 10 version of minecraft, any way to solve this??
#350 [22:08] <Ahon> hey so the email associated with my mojang account is completely gone so i can't reset my security questions which i need to access my account to get the free windows 10 version of minecraft, any way to solve this??
#351 [22:24] * Ahon [webchat@072-188-125-223.res.spectrum.com] has left #minecrafthelp
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