#1 [00:17] * ericek111 [~ericek111@109-230-55-69.dynamic.orange.sk] has joined #minecrafthelp
#2 [02:31] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#3 [02:36] * Zup1 [webchat@no-mans-land.m247.com] has joined #minecrafthelp
#4 [02:36] <Zup1> I cannot log into my account
#5 [02:37] <Zup1> But i succesfully logged in from another computer
#6 [02:37] <GreyVulpine> Ever pirate minecraft?
#7 [02:38] <Zup1> I was logged in from my friends acount
#8 [02:39] <Zup1> And then like 1 week ago, it logged me off and even when i made my new accout and wanted to buy mincraft, i cant log in via web or client
#9 [02:40] <GreyVulpine> ??> Zup1 tools/hjt
#10 [02:40] <Mightyena> Zup1: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#11 [02:40] <Mightyena> Zup1: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#12 [02:40] <Zup1> what GreyVulpine?
#13 [02:41] <GreyVulpine> Follow Mightyena's instructions
#14 [02:41] <Zup1> ok
#15 [02:42] <Zup1> why do you need this?
#16 [02:43] <GreyVulpine> Gives me an idea of what programs are installed on your computer. Some programs we know interfere with how minecraft works, or how it logs in
#17 [02:44] <Zup1> https://paste.ubuntu.com/p/zSxBMPJJy7/
#18 [02:45] <GreyVulpine> See line 37 and 38?
#19 [02:45] * Zup1 [webchat@no-mans-land.m247.com] has quit. (Quit: webchat.esper.net)
#20 [02:45] <GreyVulpine> Okay then
#21 [02:47] * Zup1 [webchat@internet-178-58-157-59.narocnik.mobitel.si] has joined #minecrafthelp
#22 [02:48] <Zup1> I cant log in to my account
#23 [02:49] <Zup1> i have already contacted like 5 mins ago but i closed my tab on accident
#24 [02:55] * Zupi [webchat@internet-178-58-157-59.narocnik.mobitel.si] has joined #minecrafthelp
#25 [02:56] <Zupi> I cant log in to my account from my pc, but it worked on someones else
#26 [03:00] <Andrio> ??> Zupi info/MCLeaks
#27 [03:00] <Mightyena> Zupi: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#28 [03:00] <Mightyena> Zupi: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#29 [03:00] <Andrio> ??> Zupi win/hosts/edit
#30 [03:00] <Mightyena> Zupi: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#31 [03:00] <Mightyena> Zupi: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#32 [03:03] <Zupi> ok
#33 [03:03] <Zupi> then what
#34 [03:06] <Zupi> thanks it worked
#35 [03:09] <Zupi> have a nice day and thanks again
#36 [03:28] * Twilight [webchat@host86-182-88-222.range86-182.btcentralplus.com] has joined #minecrafthelp
#37 [03:30] <Twilight> hello, ive just downloaded minecraft on my computer, and it keeps saying it is being used by another process, ive looked it up and i was told to uninstall bytefence, which ive done, and it still doesnt work, can you help me?
#38 [05:26] * TOM_TOM_TOM_TOM [webchat@gw106-107-spojova.imafex.sk] has joined #minecrafthelp
#39 [05:30] <TOM_TOM_TOM_TOM> when i try to start minecraft i open luncher i click on play and minecraft doesn't start, it's do this crash: The game crashed whilst initializing game
#40 [05:30] <TOM_TOM_TOM_TOM> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#41 [05:30] <TOM_TOM_TOM_TOM> or the cn
#42 [05:31] <TOM_TOM_TOM_TOM> or the complete text i here https://paste.ubuntu.com/p/Z7ct98nJ5T/
#43 [05:32] <TOM_TOM_TOM_TOM> and system information is here https://paste.ubuntu.com/p/PX8FdNqRs2/
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#45 [06:33] * soup [webchat@bba143908.alshamil.net.ae] has joined #minecrafthelp
#46 [06:34] * hassan [webchat@95.144.92.251] has joined #minecrafthelp
#47 [06:34] <hassan> hi
#48 [06:34] <hassan> huh
#49 [06:34] <soup> audio doesnt work when I join minecraft, f3 +t doesnt work, and audio works fine in other games
#50 [06:34] <hassan> are you a bot?
#51 [06:34] <soup> Can someone help me?
#52 [06:34] <hassan> soup
#53 [06:34] <soup> Hi
#54 [06:35] <hassan> you will have to close ur minecraft and go to volume mixer
#55 [06:35] <soup> How?
#56 [06:35] <hassan> erm
#57 [06:35] <soup> Oh I found it
#58 [06:35] <soup> but minecraft doesnt show up
#59 [06:35] <hassan> yeh thats why u cant hear it used to happen to me
#60 [06:35] <hassan> close minecraft
#61 [06:36] <soup> I did
#62 [06:36] <hassan> and re launch it and hopefully it will pop up for you
#63 [06:36] <hassan> you will have to close volume mixer also
#64 [06:37] <hassan> my launcher doesnt work 1.8.9 but the latest one does
#65 [06:37] <soup> Oh wow it worked
#66 [06:37] <soup> Thanks!
#67 [06:37] <hassan> yeh no problem i got u
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#70 [06:39] * hassan [webchat@95.144.92.251] has joined #minecrafthelp
#71 [06:39] <hassan> hello?
#72 [06:43] <hassan> heoo?
#73 [06:43] <hassan> hello?
#74 [06:43] <hassan> is anyone there?
#75 [08:04] * combro2k [~combro2k@mail.vmaurik.nl] has joined #minecrafthelp
#76 [08:08] * Unstoppable4ever [webchat@168.8.32.2] has joined #minecrafthelp
#77 [08:08] <Unstoppable4ever> hello
#78 [08:09] <Unstoppable4ever> I have a issue where when I lunch Minecraft on my Mac , it comes up with an eror that says "Minecraft has quit unexpectingly"
#79 [08:10] * Marklayne [webchat@pool-71-179-204-24.bltmmd.fios.verizon.net] has joined #minecrafthelp
#80 [08:11] * Marklayne [webchat@pool-71-179-204-24.bltmmd.fios.verizon.net] has quit. (Client Quit)
#81 [08:12] <Unstoppable4ever> hello
#82 [08:13] <Unstoppable4ever> that did not help
#83 [08:13] <Unstoppable4ever> I am on a Mac
#84 [08:13] <Unstoppable4ever> Well thanks, but how am I supposed to update the launcher If it does not open
#85 [08:13] <Unstoppable4ever> thanks for the help at lease.
#86 [08:13] <Unstoppable4ever> ;)
#87 [08:13] * Unstoppable4ever [webchat@168.8.32.2] has quit. (Quit: webchat.esper.net)
#88 [08:45] * Susan [webchat@95.144.92.251] has joined #minecrafthelp
#89 [08:45] <Susan> help
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#95 [10:13] * ericek111 [~ericek111@109-230-55-69.dynamic.orange.sk] has quit. (Remote host closed the connection)
#96 [10:13] <chaz> I want to cancel my realms membership
#97 [10:15] <chaz> so please cancel it
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#101 [10:46] * kashike is now known as kasheek
#102 [10:46] * lol768 is now known as boo768
#103 [10:48] * LegacyFinder [webchat@a88-157-138-110.static.cpe.netcabo.pt] has joined #minecrafthelp
#104 [10:49] <LegacyFinder> Hello
#105 [10:50] <LegacyFinder> Anyone there
#106 [11:41] * Igor2109 [webchat@public-gprs644388.centertel.pl] has joined #minecrafthelp
#107 [11:48] <Igor2109> Hello. I have a problem with playing on a server which me and my friends bought. When i'm playing the game it kicks me out of the game. It shows many reasons for excample of badly compressed packet or something else. I play on forge with two mods as optifine and voxelmap, but when i join the server on minecraft vanilla without any mods it kick me o
#108 [11:48] <Igor2109> ut too. I'm asking if you can help me with it. I'm also sorry for my language but I don't know English very well.
#109 [11:50] <mattym> Igor2109, Contact your server host.
#110 [11:51] <Igor2109> Ok.
#111 [11:52] <Igor2109> But what should he check?
#112 [11:52] <mattym> Igor2109, The hosting company should know.
#113 [13:03] * gamer183461 [webchat@41.102.72.217] has joined #minecrafthelp
#114 [13:03] <gamer183461> hi
#115 [15:00] * zdenekpolhreich [webchat@77-240-102-116.cli-eurosignal.cz] has joined #minecrafthelp
#116 [15:02] <zdenekpolhreich> Hello, I have got problem. I paid the game twice, but there was error with payment. No money was returned.
#117 [15:04] * help_seeker [webchat@50.102.0.35] has joined #minecrafthelp
#118 [15:07] * help_seeker [webchat@50.102.0.35] has quit. (Client Quit)
#119 [15:08] <zdenekpolhreich> Hello, I have got problem. I paid the game twice, but there was error with payment. No money was returned.
#120 [15:08] <zdenekpolhreich> Hello, I have got problem. I paid the game twice, but there was error with payment. No money was returned.
#121 [15:09] <zdenekpolhreich> Hello, I have got problem. I paid the game twice, but there was error with payment. No money was returned.
#122 [15:09] <zdenekpolhreich> Hello, I have got problem. I paid the game twice, but there was error with payment. No money was returned.
#123 [15:09] * Absol kicked zdenekpolhreich from #minecrafthelp (Reason: denekpolhreich :Stop spamming)
#124 [15:11] * help_seeker [webchat@50.102.0.35] has joined #minecrafthelp
#125 [15:12] <help_seeker> hello, i see that mojang is backlogged with support requests. but i have been unable to even find a customer support number on both mojang's website and minecraft.net. could someone please give me a number i can call when they aren't backlogged.
#126 [15:13] <Lord_Ralex> There is no number.
#127 [15:14] * karelfriml [webchat@77-240-102-116.cli-eurosignal.cz] has joined #minecrafthelp
#128 [15:14] <karelfriml> Hello, I have got problem. I paid the game twice, but there was error with payment. No money was returned.
#129 [15:14] <karelfriml> Hello, I have got problem. I paid the game twice, but there was error with payment. No money was returned.
#130 [15:20] * help_seeker [webchat@50.102.0.35] has quit. (Quit: webchat.esper.net)
#131 [15:22] * mattym [~mattym@pool-98-116-61-138.nycmny.fios.verizon.net] has joined #minecrafthelp
#132 [15:24] <karelfriml> I really need help
#133 [15:24] <karelfriml> On website, I haven´t find something about
#134 [15:32] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#135 [15:32] <MrSwagMan666> Hi my minecraft keeps crashing halfway through playing it
#136 [15:33] <MrSwagMan666> Hello?
#137 [15:34] * help_seeker [webchat@50.102.0.35] has joined #minecrafthelp
#138 [15:34] * Yaroslav [webchat@46.219.213.202.freenet.com.ua] has joined #minecrafthelp
#139 [15:35] <help_seeker> sorry, i had to rejoin. you say there is no number, so how do i contact customer support?
#140 [15:35] <help_seeker> i already read all the FAQ pages, my issue isn't on there.
#141 [15:35] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#142 [15:35] <MrSwagMan666> help plz
#143 [15:35] <MrSwagMan666> help
#144 [15:36] <MrSwagMan666> Absol
#145 [15:36] <Yaroslav> Hello 👋How long support response on a letter?
#146 [15:36] <MrSwagMan666> What
#147 [15:37] <Yaroslav> I've sent the letter, how long I should wait for the response?
#148 [15:37] <MrSwagMan666> Normally a couple of working days
#149 [15:38] <Yaroslav> Oh my it's too long :(
#150 [15:38] <MrSwagMan666> No it's not
#151 [15:38] <MrSwagMan666> No one ever answers me I need help my minecraft keeps crashing
#152 [15:40] <MrSwagMan666> Help?
#153 [15:41] <MrSwagMan666> Hello?
#154 [15:41] * Yaroslav [webchat@46.219.213.202.freenet.com.ua] has quit. (Quit: webchat.esper.net)
#155 [15:43] * help_seeker [webchat@50.102.0.35] has quit. (Quit: webchat.esper.net)
#156 [15:43] <MrSwagMan666> please somone help
#157 [15:43] <MrSwagMan666> Mightyena
#158 [15:44] <MrSwagMan666> Anyone
#159 [15:45] <MrSwagMan666> Greymagic27
#160 [15:53] <MrSwagMan666> Please someone help please
#161 [16:05] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#162 [16:06] <MrSwagMan666> help plz i have been waitng ages
#163 [16:06] * ashwiin [webchat@194.53.186.35] has joined #minecrafthelp
#164 [16:06] <MrSwagMan666> Hello?
#165 [16:08] <MrSwagMan666> I have been waiting 3 days for help and noone answers
#166 [16:09] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has quit. (Client Quit)
#167 [16:09] <ashwiin> hello, how do I log in to my account with a Transaction ID?
#168 [16:10] <ashwiin> I forgot my 3 security questions and my old email is unaccessible
#169 [16:15] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#170 [16:15] <MrSwagMan666> helppp meeeee
#171 [16:17] <MrSwagMan666> why does no one help me
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#173 [16:24] * tommy [webchat@76-247-6-212.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#174 [16:25] <tommy> when i launch it just sits at white screen
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#177 [16:41] * OJ [webchat@ip-18-194.net.ksu.edu] has joined #minecrafthelp
#178 [16:41] <OJ> My xbox server crashed and deleted my game, how do i get it back
#179 [16:42] <OJ> #minecrafthelp
#180 [16:43] * OJ [webchat@ip-18-194.net.ksu.edu] has quit. (Client Quit)
#181 [17:36] * tommy [webchat@76-247-6-212.lightspeed.hstntx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#182 [17:43] * Husky [webchat@c-73-140-135-102.hsd1.wa.comcast.net] has joined #minecrafthelp
#183 [17:43] * Husky is now known as Guest82711
#184 [17:44] <Guest82711> I am having trouble logging into my account
#185 [17:46] * Dan [webchat@c-75-68-79-187.hsd1.nh.comcast.net] has joined #minecrafthelp
#186 [17:46] <Dan> How can I upload a world my son made on his xbox one account, to the Realm I just purchased on my own Windows 10 Minecraft account.
#187 [18:02] * Dylan_K [webchat@ool-2f11f415.dyn.optonline.net] has joined #minecrafthelp
#188 [18:03] <Dylan_K> I had a question I orgot my password nd they r not letting me change it
#189 [18:04] * Dylan_K [webchat@ool-2f11f415.dyn.optonline.net] has quit. (Client Quit)
#190 [18:22] * poffy98 [webchat@79.97.178.68] has joined #minecrafthelp
#191 [18:22] <poffy98> Hi
#192 [18:23] <poffy98> I have my Minecraft account
#193 [18:23] <poffy98> but forgot the email
#194 [18:23] <poffy98> what do I do
#195 [18:26] * poffy98 [webchat@79.97.178.68] has quit. (Client Quit)
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#198 [19:37] * Underxify [webchat@175-135-68-38.clients.gthost.com] has joined #minecrafthelp
#199 [19:38] <Underxify> Hello
#200 [19:38] <Underxify> I need help
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#202 [19:46] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has quit. ()
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#206 [20:02] <Argie> Having a problem with the Launcher not opening. Anyone help?
#207 [20:04] * Cooper [webchat@c-73-92-66-17.hsd1.ca.comcast.net] has joined #minecrafthelp
#208 [20:04] <Cooper> Minecraft will not launch when I try to start it
#209 [21:31] * Usagimimii [webchat@cpe-172-117-14-176.socal.res.rr.com] has joined #minecrafthelp
#210 [21:31] <Usagimimii> test
#211 [21:31] <Usagimimii> alright cool it works
#212 [21:32] <Usagimimii> too bad my account isn't
#213 [21:36] <Usagimimii> not sure if anyone else has had this issue but i just get stuck on the login screen forever or when i try to login with the launcher it says i need to be connected to the internet despite the fact i already am
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#215 [22:16] * Capn [webchat@71-86-94-97.dhcp.ftwo.tx.charter.com] has joined #minecrafthelp
#216 [22:17] <Capn> Hello, so I have an account that I created either last year or the year before. I don't remember what email I used but I remember the username. how can I get my account back with just that info.
#217 [23:24] * SKYZIX [webchat@bras-base-sjerpq0524w-grc-09-74-14-173-128.dsl.bell.ca] has joined #minecrafthelp
#218 [23:25] <SKYZIX> I have a problem, with all of my account i can't log in
#219 [23:25] <SKYZIX> accounts*
#220 [23:26] <SKYZIX> Can i have help please?. I can't login with any accounts that don't work and say me "Wrong password or email" but the accounts work on mojang but not on minecraft
#221 [23:29] * SKYZIX [webchat@bras-base-sjerpq0524w-grc-09-74-14-173-128.dsl.bell.ca] has quit. (Client Quit)
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