#MinecraftHelp > 2019-11-01
#1 [00:09] * gamerman [webchat@CPE7c9a54e1bf1a-CM7c9a54e1bf18.cpe.net.cable.rogers.com] has joined #minecrafthelp
#2 [00:09] <gamerman> hi i'm getting this error: "the game crashed whilst initializing game error java.lang.exceptionininitializererror"
#3 [00:10] <gamerman> i've tried everything including reinstalling completely but nothing seems to work
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#6 [01:04] <deepseapatty> I am having some trouble with my newly created Minecraft server on MacOS, if you could please help that'd be amazing!
#7 [01:05] <deepseapatty> it says outdated server, but I just downloaded everything and bought Minecraft today!
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#19 [05:33] <trylightx> i cannot login to any minecraft or mojang services
#20 [05:34] <trylightx> hello
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#23 [05:55] * sgxo [webchat@02d9d936.bb.sky.com] has joined #minecrafthelp
#24 [05:56] <sgxo> i recently purchased minecraft yesterday and downloaded it from the website. Whenever i join a singleplayer world or a server it crashes straight away. Ive watched endless videos and nonseem to help
#25 [05:57] <sgxo> i also cant open crash report
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#27 [06:09] * Darkathion [webchat@51.18.01a8.ip4.static.sl-reverse.com] has joined #minecrafthelp
#28 [06:09] <LaOstia14> Hi! I need some help, i have paid with Credit card but no mail and no acces to complete edition
#29 [06:09] <Darkathion> hello?
#30 [06:15] * nu12321 [webchat@2.153.151.104.dyn.user.ono.com] has joined #minecrafthelp
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#32 [06:18] * sgxo [webchat@02d9d936.bb.sky.com] has joined #minecrafthelp
#33 [06:19] <sgxo> whenever i start up a world or a server my minecraft crashes and says something about se java binary
#34 [06:20] <sgxo> ]}]
#35 [06:20] <sgxo> ]47
#36 [06:20] <sgxo> 47
#37 [06:20] <sgxo> 1
#38 [06:20] <sgxo> 4
#39 [06:20] <sgxo> 44
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#42 [06:23] <nu12321> I tried to open minecraft 1.14 from it's official launcher. I can hear it, so the game loaded, but I couldn't see anything (I got a white rectangle within a black screen. Then I tried to install forge 1.14. Same issue. I uninstalled everything and deleted forge. Tried to install forge 1.12.2 and I could finally see the game. The problem was it uses
#43 [06:23] <nu12321> my integrated graphics card, so it's very slow (like 20 fps). I configured my laptop to high performance to use my nvidia GTX 1050, and then i got the same issue: I can hear the game, but I can't see it.
#44 [06:31] <nu12321> My graphics cards are both updated, also I have the latest version of java (provided by minecraft launcher). I also tried to install the latest version of java from oracle's website and I got the same issue. forge 1.12 works fine (ONLY with my integrated graphics card), minecraft 1.14 opens a white rectangle in a black screen (with my integrated gr
#45 [06:31] <nu12321> aphics card AND when I activate high performance so it can use GTX 1050)
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#47 [06:50] * dom [webchat@203-185-203-237.tpgi.com.au] has joined #minecrafthelp
#48 [06:50] <dom> Hello ?
#49 [06:50] <Pauk_Toast> Hi
#50 [06:51] <Pauk_Toast> You can help me?
#51 [06:51] <dom> i need help too so i gather not
#52 [06:51] <Pauk_Toast> Ok
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#56 [08:37] * FazziBear_red [webchat@178.176.217.140] has joined #minecrafthelp
#57 [08:37] <FazziBear_red> I can not log in to minecraft
#58 [08:38] <FazziBear_red> I can not log in to minecraft
#59 [08:38] <FazziBear_red> I can not log in to minecraft
#60 [08:38] <FazziBear_red> I can not log in to minecraft
#61 [08:38] <FazziBear_red> I can not log in to minecraft
#62 [08:38] * Absol kicked FazziBear_red from #minecrafthelp (Reason: azziBear_red :Stop spamming)
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#64 [08:45] <SnowTiger> today i logged into the launcher and all was well,played for a bit then logged out logged in again a few hours later and i get a message when I hovered over a game world telling me if I opened it there was risk of damag to the world due to the version being different I was playing 19w44 something i forget now and its set on 1.14.4 is there a w
#65 [08:45] <SnowTiger> ay to correct this? I tried logging out,turning off my machine and so on to no avail. After a second try at all that I am now stuck with none of my old worlds and only the 1.14.4 option which doesnt work well at all Please help
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#67 [09:22] * guanoune [webchat@82-64-5-109.subs.proxad.net] has joined #minecrafthelp
#68 [09:22] <guanoune> Hello
#69 [09:38] * LittlePepper [webchat@c9119d7e.virtua.com.br] has joined #minecrafthelp
#70 [09:38] <LittlePepper> hello
#71 [09:39] <LittlePepper> do you speak portugues?
#72 [09:47] <LittlePepper> I bought this game in 2013, I paid R$29.90, I played for a long time, 2016-2017, when I tried to sign in to my account gave invalid password, my email was rafael.gato.sanna@gmail.com when I click here my email I don't I get none, my username was rafaelpsanna, password was usually senha123, what happened to my account?
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#74 [10:00] <Lympics> Every time I try to log into Mojang or the Minecraft website I always get my password down, but since I upgraded my computer I have to answer my security questions, but I forgot them. So I try to change the questions, but I never receive the email that lets me change it.
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#77 [10:54] * kasheek is now known as kashike
#78 [11:02] * luke [webchat@71-91-191-35.dhcp.gwnt.ga.charter.com] has joined #minecrafthelp
#79 [11:03] <luke> i cant login to minecraft
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#84 [11:28] * spwdk555 [webchat@user-5-173-1-0.play-internet.pl] has joined #minecrafthelp
#85 [11:30] <spwdk555> I enter login details and log in to me, but then I log out to the servers myself, I can't come in, can someone help me?
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#87 [11:46] * SixSeven [webchat@232.144.75.80.abo.tutor.fr] has joined #minecrafthelp
#88 [11:49] <SixSeven> Hello , i have a problem
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#92 [11:55] <Dennis> ich habe meinen account verloren
#93 [11:56] <Dennis> hello
#94 [11:56] <Dennis> hello
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#99 [12:12] * Jay [webchat@aftr-37-201-168-72.unity-media.net] has joined #minecrafthelp
#100 [12:12] <Jay> #minecrafthelp
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#102 [12:14] <ProGamer2955> I bought minecraft today, but when i tried to input the code that i recieved, it gave an error. The issue is that i still got charged 24€, but i'm only able to play demo mode
#103 [12:14] <ProGamer2955> I bought minecraft today, but when i tried to input the code that i recieved, it gave an error. The issue is that i still got charged 24€, but i'm only able to play demo mode
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#106 [12:17] <ProGamer2955> I can't play premium minecraft, I can only play demo mode, despite of having buyed it, and being the charged the price (24€) of the game
#107 [12:39] * Optimal [webchat@cpe-69-23-125-60.kc.res.rr.com] has joined #minecrafthelp
#108 [12:40] <Optimal> Hello i was wondering if there is a way for me to use minecraft in a public arcade
#109 [12:40] <ProGamer2955> what
#110 [12:41] <ProGamer2955> i love the quality of the mojang customer service
#111 [12:42] * Optimal [webchat@cpe-69-23-125-60.kc.res.rr.com] has quit. (Client Quit)
#112 [12:43] <ProGamer2955> 04mojang customer service relays on volunteers
#113 [13:02] * BraheXXX [webchat@109.175.7.18] has joined #minecrafthelp
#114 [13:06] <BraheXXX> https://paste.gg/p/anonymous/c12e42e15d6c4e1b8367ed10fda1783b
#115 [13:07] <BraheXXX> I have already contacted the minecraft support team at "support@minecrafthelp.zendesk.com" but no one is responding.
#116 [13:09] <ProGamer2955> how did you get that email, i looked everywhere and i couldnt find it
#117 [13:09] <BraheXXX> ibrahimkamenjakovic@outlook.com?
#118 [13:09] <BraheXXX> or support
#119 [13:09] <BraheXXX> team
#120 [13:09] <ProGamer2955> no yes
#121 [13:09] <ProGamer2955> support team
#122 [13:10] <BraheXXX> i find it on minecraft.net
#123 [13:10] <ProGamer2955> guess i didnt look well
#124 [13:10] <ProGamer2955> ok
#125 [13:10] <BraheXXX> can you help with my problem?
#126 [13:10] <ProGamer2955> i dont know
#127 [13:10] <BraheXXX> also i asked on discord but no one can help
#128 [13:10] <ProGamer2955> did you look on help section of minecraft.net
#129 [13:11] <BraheXXX> yes and nothing there
#130 [13:11] <ProGamer2955> there is a section that says "I can't login to my accoumt"
#131 [13:11] <BraheXXX> and it describe how to change password
#132 [13:11] <ProGamer2955> u want to change password
#133 [13:12] <BraheXXX> i chaned it many times
#134 [13:12] <BraheXXX> and email too
#135 [13:12] <BraheXXX> but no results
#136 [13:12] <ProGamer2955> idk
#137 [13:12] <ProGamer2955> at least you HAVE it, i bought it but nothing
#138 [13:12] <ProGamer2955> and i still got charged the full prive
#139 [13:12] <BraheXXX> i have it but cant log in to minecraft...
#140 [13:13] <ProGamer2955> huh
#141 [13:13] <ProGamer2955> we have alike problems
#142 [13:13] <ProGamer2955> we both cant get in mc
#143 [13:14] <BraheXXX> and no one cant help
#144 [13:14] <ProGamer2955> i know
#145 [13:14] <ProGamer2955> the mojang client assistance service is so poor that realys on volunteers
#146 [13:15] <BraheXXX> I will try on official discord again
#147 [13:15] <ProGamer2955> ok
#148 [13:15] <ProGamer2955> good luck
#149 [13:15] <BraheXXX> thank you, GL too
#150 [13:15] <ProGamer2955> thanks
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#160 [14:46] <Syndhikat> hi i cant play the game. i can only play trial. it looks like i didn't buy minecraft can you help please?
#161 [14:49] * Syndhikat [webchat@78.185.93.154.dynamic.ttnet.com.tr] has joined #minecrafthelp
#162 [14:50] <Syndhikat> hi i cant play the game. it looks like i didn't buy the game. i can only play demo version
#163 [14:51] * Syndhikat9 [webchat@78.185.93.154.dynamic.ttnet.com.tr] has joined #minecrafthelp
#164 [14:51] <Syndhikat9> hi i cant play the game. it looks like i didn't buy the game. i can only play demo version
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#170 [15:01] <HNLT> Hello, my child purchased Minecraft Java without my permission. Where can I find a way to refund it?
#171 [15:01] <HNLT> I tried opening the game for info but it won't even run on our computer.
#172 [15:03] <HansLoveBeer> Hi I am unable to log into my Minecraft(Java) account on the official site neitheron the Launcher,but I can log on my phone.I baught the game.
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#176 [15:48] <MrSwagMan666> Hi, my minecraft keeps crashing
#177 [15:49] <MrSwagMan666> I have been waiting 4 days now for help
#178 [15:50] <MrSwagMan666> Please help its really annoying me now
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#181 [15:55] <MrSwagMan666> My Minecraft keeps crashing
#182 [15:55] <MrSwagMan666> help i have been waiting 4 days
#183 [15:56] <MrSwagMan666> Absol
#184 [15:56] <MrSwagMan666> Andrio
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#192 [16:50] <Diamond_Flames> Hey.. Can anyone help me? My Minecraft has been loading very slowly when i join servers which prevents me from playing some servers like hypixel
#193 [17:08] * wjose10 [webchat@b17f903b.virtua.com.br] has joined #minecrafthelp
#194 [17:09] <wjose10> 198/5000
#195 [17:09] <wjose10> Well, before I was able to access my account on my computer, I tried to log in today and I can not, I tried to recover the password but the email does not reach my email already searched everywhere and nothing
#196 [17:32] * deepseapatty [webchat@cpe-67-11-40-215.satx.res.rr.com] has joined #minecrafthelp
#197 [17:33] <deepseapatty> hello! I am currently having problems with a brand new server I just created saying "server outdated" upon direct connecting
#198 [18:32] * Ella [webchat@cpe-120-155-30-205.nb05.nsw.asp.telstra.net] has joined #minecrafthelp
#199 [18:32] <Ella> How do I tame a fox in Minecraft
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#204 [20:16] <Peregrine2003> hi, I'm having dificulties logging into everything on my laptop (i can access my account on other devices), on minecraft.net the log in button just greys out and doesn't work and I get invalid email or password on the launcher despite using the correct info
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#208 [20:48] <Logan> hey guys for some reason when i try to launch minecraft on java i cant run minecraft 1.13 1.14 or 1.14 optifine because it opens up and imediatly crashes. Ive tried everything from deleting my resource packs and shaders to uninstalling the game and reinstalling it, nothing over 1.12 will work. any ideas?
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#213 [22:25] * JuanzoteTakata [webchat@156.152.218-67-dynamic.movinet.com.uy] has joined #minecrafthelp
#214 [22:26] <JuanzoteTakata> Hi i cant enter to my account of mojang and I dont have more acces to my email, what can i do?
#215 [22:27] <GreyVulpine> JuanzoteTakata - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#216 [22:28] <JuanzoteTakata> thankz
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#220 [23:03] <DailyRice> hi
#221 [23:04] * DailyRice [webchat@23-116-226-210.lightspeed.livnmi.sbcglobal.net] has quit. (Client Quit)
#222 [23:05] * yLuckeeBTW [webchat@static.vnpt.vn] has joined #minecrafthelp
#223 [23:06] <yLuckeeBTW> ok so, my old username was "kingoftheherring" but then idk what happened but it changed to yLuckeeBTW
#224 [23:06] <yLuckeeBTW> and it says that it was changed in 1/01/1970
#225 [23:07] <yLuckeeBTW> yesterday it said that it could be changed in 28 days but today it resetted to 1970 again
#226 [23:22] <yLuckeeBTW> ok it keeps saying that it was changed in 1970 and then it just says that i can change it in 28 days whenever i refresh the page
#227 [23:27] * Tonkatsu6 [webchat@KD175134207064.ppp-bb.dion.ne.jp] has joined #minecrafthelp
#228 [23:29] <Tonkatsu6> I forgot my email and the account I used to log in is missing and I don't know completely
#229 [23:35] * yLuckeeBTW [webchat@static.vnpt.vn] has quit. (Quit: webchat.esper.net)
#230 [23:35] * yLuckeeBTW [webchat@static.vnpt.vn] has quit. (Quit: webchat.esper.net)
#231 [23:36] * Tonkatsu6 [webchat@KD175134207064.ppp-bb.dion.ne.jp] has left #minecrafthelp
#232 [23:40] * yLuckeeBTW [webchat@static.vnpt.vn] has joined #minecrafthelp
#233 [23:41] <yLuckeeBTW> my name cant be change
#234 [23:41] <yLuckeeBTW> it keeps saying that it was changed from 1970 and when i refresh the page, it says that it can be changed in 28 days
#235 [23:45] <Andrio> yLuckeeBTW, where are you finding that date?
#236 [23:48] <yLuckeeBTW> when i click on the button that i makes it so i can change my username
#237 [23:48] <Andrio> yLuckeeBTW, possibly that page is bugged. The correct date is 2019-10-30 23:37:21Z
#238 [23:49] <yLuckeeBTW> i click on it and then it says "I" changed it on 1/01/1970 and then when i refresh the page, it says that i can change it in 28 days
#239 [23:49] <Andrio> yLuckeeBTW, was your account stolen?
#240 [23:50] <yLuckeeBTW> yes, i had to change the password, the person who stole my account even opened a realm
#241 [23:51] <Andrio> yLuckeeBTW, unfortunately you will need to wait the 28 days then
#242 [23:51] <yLuckeeBTW> yep, but it will give me all my loot back on the server im playing in 28 days, so that's an up
#243 [23:52] <Andrio> or find a less outdated server
#244 [23:53] <yLuckeeBTW> im like a """mod""" on this server so yea
#245 [23:53] * Ricardo [webchat@69-110-133-255.lightspeed.hstntx.sbcglobal.net] has joined #minecrafthelp
#246 [23:54] <Andrio> Ah.
#247 [23:54] <Ricardo> hello
#248 [23:55] <Ricardo> anyone?
#249 [23:56] <yLuckeeBTW> just state your problem and then wait
#250 [23:57] <Ricardo> ok ok thank you!
#251 [23:59] <Ricardo> I'm trying to connect to a server, I live in Houston, USA and my girlfriend in Monterrey Mexico. We did the steps to direct connect but we are noticing that the only way to do it is under the same WiFi, this is coming from tutorial videos. Is there a way we can connect being in different countries.