#1 [00:15] <mithrilhithlin> did not work
#2 [00:16] <mattym> mithrilhithlin, What is your total system memory?
#3 [00:18] <mithrilhithlin> 4.00 GB
#4 [00:19] <mattym> ??> mithrilhithlin tools/hjt
#5 [00:19] <Mightyena> mithrilhithlin: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#6 [00:19] <Mightyena> mithrilhithlin: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#7 [00:22] <mithrilhithlin> https://paste.ubuntu.com/p/Wk7t9BBsxR/
#8 [00:23] <mattym> mithrilhithlin, See if the following helps.
#9 [00:23] <mattym> ??> mithrilhithlin av/adwcleaner
#10 [00:23] <Mightyena> mithrilhithlin: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#11 [00:23] <Mightyena> mithrilhithlin: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#12 [00:30] * mithrilhithlin [webchat@ip98-164-217-102.oc.oc.cox.net] has joined #minecrafthelp
#13 [00:38] <mithrilhithlin> still not able to get the game to work for more than a minute
#14 [00:43] <mithrilhithlin> this is after downloading adwcleaner
#15 [00:44] <mithrilhithlin> https://paste.ubuntu.com/p/9G9WGW5qbR/
#16 [00:44] <mithrilhithlin> also
#17 [00:45] <mithrilhithlin> HiJackThis
#18 [00:45] <mithrilhithlin> https://paste.ubuntu.com/p/Wk7t9BBsxR/
#19 [00:45] <mithrilhithlin> https://paste.ubuntu.com/p/PFxdbyZF7J/
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#21 [01:57] * DemonWav [~DemonWav@2607:5300:201:3100::1b01] has joined #minecrafthelp
#22 [02:00] * mach [webchat@cpe-108-184-226-213.socal.res.rr.com] has joined #minecrafthelp
#23 [02:00] <mach> hello?
#24 [02:00] * mach [webchat@cpe-108-184-226-213.socal.res.rr.com] has quit. (Client Quit)
#25 [02:24] * Deni [webchat@dsl185.60.90.7.bwc.im] has joined #minecrafthelp
#26 [02:25] <Deni> I haven't logged on to minecraft in a very long time and I was trying to log on the other day, I know the password but i just don't know the email
#27 [02:31] * Jack [webchat@220.22.70.115.static.exetel.com.au] has joined #minecrafthelp
#28 [02:31] * Jack is now known as Guest72293
#29 [02:32] <Guest72293> Minecraft freezes when it reaches 80% in the loading screen
#30 [02:41] * Deni [webchat@dsl185.60.90.7.bwc.im] has quit. (Quit: webchat.esper.net)
#31 [02:58] * GrassyTgbYT [webchat@abts-tn-dynamic-037.196.174.122.airtelbroadband.in] has joined #minecrafthelp
#32 [02:58] <GrassyTgbYT> hi
#33 [02:58] <GrassyTgbYT> guys I have a problem
#34 [02:58] <GrassyTgbYT> again...
#35 [02:58] <GrassyTgbYT> Hello????????????????
#36 [02:59] * GrassyTgbYT [webchat@abts-tn-dynamic-037.196.174.122.airtelbroadband.in] has quit. (Client Quit)
#37 [03:02] * ramencaliente [webchat@5.red-83-58-83.dynamicip.rima-tde.net] has joined #minecrafthelp
#38 [03:02] * ramencaliente [webchat@5.red-83-58-83.dynamicip.rima-tde.net] has quit. (Client Quit)
#39 [03:02] * chay [webchat@122-56-198-60.mobile.spark.co.nz] has joined #minecrafthelp
#40 [03:02] <chay> hi i need help logging on
#41 [03:03] * ramencaliente [webchat@5.red-83-58-83.dynamicip.rima-tde.net] has joined #minecrafthelp
#42 [03:03] <chay> there seems to be a server issue
#43 [03:04] <ramencaliente> Good evening,
#44 [03:04] <ramencaliente> I've been trying to play Minecraft but everytime I open the game it freezes and Windows tells me that the app stopped working. Then the "An unexpected issue occurred and the game has crashed. We’re sorry for the inconvenience. minecraft solution" error pops out and I can't even close the game. Can someone help me?
#45 [03:05] <ramencaliente> I've tried to login on a different device and it works, I'm able to play and the error doesn't pop out.
#46 [03:11] * chay [webchat@122-56-198-60.mobile.spark.co.nz] has quit. (Quit: webchat.esper.net)
#47 [05:11] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#48 [05:24] * Gamer [webchat@109.125.108.194.dynamic.cablesurf.de] has joined #minecrafthelp
#49 [05:24] <Gamer> Hello?
#50 [05:25] <Gamer> I have a quesen
#51 [05:25] <Gamer> I don´t can open the Minecraft Launcher
#52 [05:25] <Gamer> he crased
#53 [05:28] <Gamer> #minecrafthelp
#54 [05:29] <Gamer> #minecrafthelp Minecraft can' not open it crashed
#55 [05:30] <Gamer> Can you help me?
#56 [05:50] * streamer [webchat@x5f709d12.dyn.telefonica.de] has joined #minecrafthelp
#57 [05:52] <streamer> ey ihr pisser ich will mc spielen
#58 [05:52] <Absol> streamer: Please keep it civil
#59 [05:52] * streamer [webchat@x5f709d12.dyn.telefonica.de] has quit. (Client Quit)
#60 [06:17] * simon [webchat@188-176-118-148-dynamic.dk.customer.tdc.net] has joined #minecrafthelp
#61 [06:18] <simon> hallo my minecraft ac do not work and have change the password many times
#62 [06:21] <simon> hallo my minecraft ac do not work and have change the password many times
#63 [06:31] * EdixLP [webchat@p57A4E619.dip0.t-ipconnect.de] has joined #minecrafthelp
#64 [06:32] <EdixLP> there stands that i am not online so I cannot login into my account. Also I cant connect to servers
#65 [06:33] <EdixLP> but i am online
#66 [06:33] * Skittles [webchat@n175-33-42-249.meb2.vic.optusnet.com.au] has joined #minecrafthelp
#67 [06:35] <Skittles> Hello! im in need of help, my premium account says i need to migrate it into a mojang account, i tried to migrate it but it says i can only miragte 1 account. It is already connected to a mojang account
#68 [07:33] * ThatHoodie [webchat@d149-67-25-131.col.wideopenwest.com] has joined #minecrafthelp
#69 [07:33] <ThatHoodie> hello, my account has been hacked but i changed the password and can i revert my name change?
#70 [07:34] <ThatHoodie> i changed the rest back to how it was tho.
#71 [07:37] * Hobby [Hobbyboy@jupiter.hobbyboy.uk] has quit. (Ping timeout: 198 seconds)
#72 [07:53] * Ritterwind [webchat@6.red-88-23-233.staticip.rima-tde.net] has joined #minecrafthelp
#73 [07:53] <Ritterwind> Hello
#74 [07:53] <Ritterwind> Anyone there for helping?
#75 [07:54] <ThatHoodie> ^\
#76 [08:05] * Hobby [Hobbyboy@jupiter.hobbyboy.uk] has joined #minecrafthelp
#77 [08:15] * Andrew57_ [webchat@nat-ip98.sigma24.ru] has joined #minecrafthelp
#78 [08:18] <Andrew57_> Good afternoon! The item menu (Inventory) is covered in blue, and not as before, in gray. What is this bug and how can it be fixed?
#79 [08:27] * Ritterwind [webchat@6.red-88-23-233.staticip.rima-tde.net] has quit. (Quit: webchat.esper.net)
#80 [08:32] * _SkinityCN [webchat@90.240.230.80] has joined #minecrafthelp
#81 [08:35] <_SkinityCN> Hi, I have a problem when I try to run Minecraft, it gets stuck on the white Mojang loading screen. I have the windows edition and my java version is 8. I have no problems login in and my game doesn't crash, it just stays on the white Mojang loading screen forever. I tried uninstalling and install again both Minecraft and java and still have the sa
#82 [08:35] <_SkinityCN> me problem. I would appreciate if anyone helps me thanks.
#83 [08:50] * Andrew57_ [webchat@nat-ip98.sigma24.ru] has quit. (Quit: webchat.esper.net)
#84 [08:57] * tereboss [webchat@cpc92176-nrte31-2-0-cust17.8-4.cable.virginm.net] has joined #minecrafthelp
#85 [08:58] <Greymagic27> ThatHoodie, Hi. You'll need to wait the 30 days before changing your name
#86 [08:59] <tereboss> hi i was wondering what to do i bought a version of mine craft today and went to log in and it said invalid username or password. but it was correct.i changed my password and still did not work. pleas help
#87 [08:59] <Greymagic27> tereboss, Hi. I'd like to start by checking if your PC has any programs on it that are known to cause this kind of issue. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Mightyena will send below:
#88 [08:59] <Greymagic27> ??> tereboss tools/hjt
#89 [08:59] <Mightyena> tereboss: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#90 [08:59] <Mightyena> tereboss: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#91 [09:02] <tereboss> i just sent it
#92 [09:02] <Greymagic27> tereboss, Send the URL here
#93 [09:02] <tereboss> https://paste.ubuntu.com/p/dYWTMjQBKw/
#94 [09:02] <Greymagic27> ??> tereboss av/adwcleaner
#95 [09:02] <Mightyena> tereboss: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#96 [09:02] <Mightyena> tereboss: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#97 [09:02] <Greymagic27> tereboss, Please come back once you've done that for further steps
#98 [09:03] <tereboss> ok
#99 [09:07] * tereboss [webchat@cpc92176-nrte31-2-0-cust17.8-4.cable.virginm.net] has joined #minecrafthelp
#100 [09:07] <tereboss> i did it
#101 [09:08] <Greymagic27> tereboss, Welcome back. Alright, follow these steps:
#102 [09:08] <Greymagic27> ??> tereboss win/hosts/edit
#103 [09:08] <Mightyena> tereboss: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#104 [09:08] <Mightyena> tereboss: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#105 [09:08] <Greymagic27> tereboss, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#106 [09:13] <tereboss> ok
#107 [09:15] <tereboss> now what do i do
#108 [09:15] <Greymagic27> tereboss, Which bit are you on?
#109 [09:15] <tereboss> 64
#110 [09:16] <Greymagic27> tereboss, I meant what bit of the steps
#111 [09:16] <tereboss> o i did them all
#112 [09:16] <Greymagic27> tereboss, Try logging in now. And don't use MCLeaks in the future
#113 [09:17] <tereboss> ok sorry
#114 [09:17] <tereboss> and thank you
#115 [10:12] * ThatHoodie [webchat@d149-67-25-131.col.wideopenwest.com] has quit. (Quit: webchat.esper.net)
#116 [10:12] * Tedyben [webchat@93.157.130.70] has joined #minecrafthelp
#117 [10:18] <Tedyben> Hi, I have got problem. When I want Log in to minecraft.net I write there e-mail and password corect, but when i click on log in button nothing do it, on another devices I can login but on my notebook i can't login. Help me please. Thank you Tedyben.
#118 [10:24] * RegenKlee841253 [webchat@046125250023.public.t-mobile.at] has joined #minecrafthelp
#119 [10:25] <RegenKlee841253> #minecrafthelp hallo I use for my friend a alt accunt manager i don't know it is ilegal who i can play minecraft i can't play 3 weeks please help me
#120 [10:25] <Absol> RegenKlee841253: Please keep it civil
#121 [10:26] <RegenKlee841253> #minecrafthelp hallo I use for my friend a alt accunt manager i don't know it is ilegal who i can play minecraft i can't play 3 weeks please help me civil
#122 [10:26] * Absol kicked RegenKlee841253 from #minecrafthelp (Reason: egenKlee841253 :Keep it civilized, you are just a human being)
#123 [10:28] * RegenKlee841253 [webchat@046125250023.public.t-mobile.at] has joined #minecrafthelp
#124 [10:28] <RegenKlee841253> #minecrafthelp hallo I use for my friend a alt accunt manager i don't know it is ilegal who i can play minecraft i can't play 3 weeks please help me
#125 [10:28] * Absol kicked RegenKlee841253 from #minecrafthelp (Reason: egenKlee841253 :Keep it civilized, you are just a human being)
#126 [11:03] <Tedyben> #minecrafthelp Hi, I have got problem. When I want Log in to minecraft.net I write there e-mail and password corect, but when i click on log in button nothing do it, on another devices I can login but on my notebook i can't login. Help me please. Thank you Tedyben.
#127 [11:05] * qq [webchat@ip4da640fe.direct-adsl.nl] has joined #minecrafthelp
#128 [11:06] <Greymagic27> ??> Tedyben tools/hjt
#129 [11:06] <Mightyena> Tedyben: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#130 [11:06] <Mightyena> Tedyben: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#131 [11:06] <qq> hey does anyone know how to fix the minecraft launcher not starting?
#132 [11:06] <Greymagic27> qq, Hey. Are you using the beta launcher or the stable launcher?
#133 [11:07] <qq> the stable one I believe? just the normal one you get when you download for windows
#134 [11:07] <Greymagic27> qq, View the workaround here: https://bugs.mojang.com/browse/MCL-12191
#135 [11:08] * RegenKlee841253 [webchat@046125250023.public.t-mobile.at] has joined #minecrafthelp
#136 [11:10] <RegenKlee841253> #minecrafthelp hallo i use for my friend a alt account genarator i don't know itis illegal i can't play minecraft 3 weeks
#137 [11:11] <Greymagic27> RegenKlee841253, Hi. I'm confused, what exactly do you need help with?
#138 [11:11] <RegenKlee841253> #minecrafthelp hallo i use for my friend a alt account genarator i don't know itis illegal i can't play minecraft 3 weeks
#139 [11:12] <Greymagic27> RegenKlee841253, Read what I sent above.
#140 [11:12] * Karol107 [webchat@178.43.58.241.ipv4.supernova.orange.pl] has joined #minecrafthelp
#141 [11:13] <Karol107> hello i have an issue where i cant run the game in the 1.3.2 version
#142 [11:14] <RegenKlee841253> #minecrafthelp oh i can't my log in
#143 [11:14] <Greymagic27> RegenKlee841253, Have you actually bought the game?
#144 [11:14] <Greymagic27> Karol107, Hi. We only support the latest release (1.14.4), sorry
#145 [11:15] <Karol107> can you tell me where i can get help?
#146 [11:15] <RegenKlee841253> Yes realy my i buy my on a server a rang and i have a minecraft server
#147 [11:15] <RegenKlee841253> #minecrafthelp Yes realy my i buy my on a server a rang and i have a minecraft server
#148 [11:16] <Greymagic27> RegenKlee841253, You said you were using your brother as a alt dispenser?
#149 [11:16] <Greymagic27> Karol107, As 1.3.2 is an old version, not many places support it. You could try the minecraft forums although I'm unsure if they support old(er) versions
#150 [11:16] <RegenKlee841253> #minecrafthelp noi use it but for a friend
#151 [11:17] <Greymagic27> RegenKlee841253, But you bought your account/the game from minecraft.net?
#152 [11:17] <Karol107> thanks
#153 [11:18] * Karol107 [webchat@178.43.58.241.ipv4.supernova.orange.pl] has quit. (Quit: webchat.esper.net)
#154 [11:18] <RegenKlee841253> #minecrafthelp Yes
#155 [11:18] <Greymagic27> RegenKlee841253, Alright. What happens when you try to login?
#156 [11:18] <RegenKlee841253> #minecrafthelp nothing
#157 [11:19] <Greymagic27> ??> RegenKlee841253 tools/hjt
#158 [11:19] <Mightyena> RegenKlee841253: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#159 [11:19] <Mightyena> RegenKlee841253: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#160 [11:19] <RegenKlee841253> ok
#161 [11:23] <RegenKlee841253> #minecrafthelp how i can sae the log file
#162 [11:23] <Greymagic27> RegenKlee841253, Follow the steps, they explain it
#163 [11:23] * qq [webchat@ip4da640fe.direct-adsl.nl] has quit. (Quit: webchat.esper.net)
#164 [11:24] <RegenKlee841253> #minecrafthelp ok and than
#165 [11:25] <RegenKlee841253> #minecrafthelp ok and than
#166 [11:25] <Greymagic27> RegenKlee841253, Send the URL here
#167 [11:25] <RegenKlee841253> ok
#168 [11:26] <RegenKlee841253> #minecrafthelp this
#169 [11:27] <Tedyben> https://paste.ubuntu.com/p/QYkHdxy7Kt/
#170 [11:27] <Greymagic27> ??> Tedyben win/hosts/edit
#171 [11:27] <Mightyena> Tedyben: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#172 [11:27] <Mightyena> Tedyben: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#173 [11:27] <Greymagic27> Tedyben, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#174 [11:28] <Greymagic27> Also uninstall Hamachi
#175 [11:28] <RegenKlee841253> #minecrafthelp https://paste.ubuntu.com/p/FVg5k7cHYQ/
#176 [11:28] <Greymagic27> ??> RegenKlee841253 win/hosts/edit
#177 [11:28] <Mightyena> RegenKlee841253: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#178 [11:28] <Mightyena> RegenKlee841253: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#179 [11:28] <Greymagic27> RegenKlee841253, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#180 [11:29] <RegenKlee841253> #minecrafthelp what is win/host/edit
#181 [11:30] <RegenKlee841253> #minecrafthelp hallo
#182 [11:30] <Greymagic27> RegenKlee841253, Ignore that as it's just an internal command. Instead, follow the output from Mightyena
#183 [11:31] <RegenKlee841253> #minecrafthelp ok
#184 [11:34] <RegenKlee841253> #minecrafthelp and then when i make open %SystemRoot%\System32\drivers\etc\hosts
#185 [11:35] <RegenKlee841253> #minecrafthelp hallo
#186 [11:35] <Greymagic27> RegenKlee841253, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#187 [11:38] <Tedyben> Thank you very very much ♥
#188 [11:39] <RegenKlee841253> #minecrafthelp and then
#189 [11:39] <Greymagic27> RegenKlee841253, Try logging in
#190 [11:39] * Christiaan [webchat@78-228-105-3.north.dsl.telkomsa.net] has joined #minecrafthelp
#191 [11:39] <Tedyben> Now everything works. Thank you. Tedyben
#192 [11:40] <RegenKlee841253> #minecrafthelp on the website or on the game luncher
#193 [11:40] <Christiaan> Hi. Download
#194 [11:40] <Greymagic27> RegenKlee841253, On whatever caused the error
#195 [11:40] <Greymagic27> Christiaan, Download?
#196 [11:41] <Christiaan> Hi. Just downloaded version 1.13 on my android device. It does not open at all . Just a blank screen
#197 [11:41] <RegenKlee841253> #minecrafthelp it#s not working
#198 [11:41] <RegenKlee841253> #minecrafthelp it's not working
#199 [11:41] <Greymagic27> RegenKlee841253, Send a new hijackthis log
#200 [11:41] <Greymagic27> ??> Christiaan bedrock/support
#201 [11:41] <Mightyena> Christiaan: This channel only handles technical support for Minecraft: Java Edition, if you need help with Minecraft (Bedrock Platform) please see the resources available here https://help.mojang.com/customer/portal/articles/1175743-minecraft-support-resources. Alternatively you can try the Bedrock support forums here: https://www.minecraftforum.net/forums/support/minecraft-bedrock-support
#202 [11:43] * Christiaan [webchat@78-228-105-3.north.dsl.telkomsa.net] has quit. (Client Quit)
#203 [11:43] <RegenKlee841253> #minecrafthelp and than
#204 [11:44] <Greymagic27> RegenKlee841253, Send a new hijackthis log
#205 [11:44] <RegenKlee841253> #minecrafthelp and than after i send
#206 [11:45] <Greymagic27> RegenKlee841253, Send the URL here
#207 [11:46] <RegenKlee841253> https://paste.ubuntu.com/p/QYkHdxy7Kt/
#208 [11:46] <Greymagic27> RegenKlee841253, The host entries are still there. You need to follow the steps Mightyena sends to remove them:
#209 [11:46] <Greymagic27> ??> RegenKlee841253 win/hosts/edit
#210 [11:46] <Mightyena> RegenKlee841253: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#211 [11:46] <Mightyena> RegenKlee841253: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#212 [11:46] <Greymagic27> RegenKlee841253, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#213 [11:48] <RegenKlee841253> #minecrafthelp it's not mojang
#214 [11:48] <Greymagic27> RegenKlee841253, What do you mean?
#215 [11:49] <RegenKlee841253> #minecrafthelp Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#216 [11:49] <Greymagic27> RegenKlee841253, Yes..
#217 [11:49] <RegenKlee841253> #minecrafthelp What Yes
#218 [11:51] * Ghazvanids [~robert@cm-171-100-250-104.revip10.asianet.co.th] has joined #minecrafthelp
#219 [11:57] <RegenKlee841253> #minecrafthelp hallo
#220 [11:57] * Jimmy [webchat@cpe-24-31-149-105.maine.res.rr.com] has joined #minecrafthelp
#221 [11:58] <Jimmy> How do I use my security questions to get into my account when I can't access my email
#222 [11:58] <Greymagic27> Jimmy, You can use your security questions without having access to your email
#223 [11:59] <Jimmy> is there a link I can use so that I can get into my account, because none of my passwords are working
#224 [12:02] * Phicht [webchat@pool-108-24-147-124.cmdnnj.fios.verizon.net] has joined #minecrafthelp
#225 [12:03] * Jimmy [webchat@cpe-24-31-149-105.maine.res.rr.com] has quit. (Quit: webchat.esper.net)
#226 [12:04] <Phicht> A while back I downloaded Minecraft on my laptop and it was working perfectly fine. Then I got a virus and had to reset my computer. When I downloaded Minecraft again, i couldn't launch minecraft java. It would show up as the game launching, then crash. Same thing with windows 10 edition. I know the account is okay because it works with Geforce Now
#227 [12:04] <Phicht> .
#228 [12:09] <Tedyben> Hi, I'm 14, but I clicked through and wrote that I was 13 and now I have to have parental control. How I change it??
#229 [12:13] * RegenKlee841253 [webchat@046125250023.public.t-mobile.at] has quit. (Quit: webchat.esper.net)
#230 [12:14] <Tedyben> #minecrafthelp Hi, I'm 14, but I clicked through and wrote that I was 13 and now I have to have parental control. How I change it??
#231 [12:17] * ItsQuestions [webchat@c-76-100-71-234.hsd1.md.comcast.net] has joined #minecrafthelp
#232 [12:19] <ItsQuestions> I cant login and it keeps saying wrong information even though its all correct and I've changed my password to attempt to resolve the issue
#233 [12:22] * TheImNickk [webchat@189-210-60-166.static.axtel.net] has joined #minecrafthelp
#234 [12:23] <TheImNickk> I Have A Problem, I Already Have a Unmigrated Account i now the password and the email but i cant login i wait like 3 hours but i cant enter pls help
#235 [12:33] * ItsQuestions [webchat@c-76-100-71-234.hsd1.md.comcast.net] has quit. (Quit: webchat.esper.net)
#236 [12:40] * Phicht [webchat@pool-108-24-147-124.cmdnnj.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#237 [12:43] * ChickenNoodles [webchat@109.129.158.6] has joined #minecrafthelp
#238 [12:45] <ChickenNoodles> So uh, I recently decided to play minecraft on the PC again but it logged me out and I have no clue whatsoever what my email is, I only know my nickname (It's ChickenNoodles) , all I know.. How can I recover it via my username?
#239 [12:47] <mattym> ??> ChickenNoodles account/forgot-email
#240 [12:47] <Mightyena> ChickenNoodles: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#241 [12:53] <TheImNickk> no
#242 [12:53] <TheImNickk> i already now my email and password
#243 [12:53] <mattym> TheImNickk, That message was not for you.
#244 [12:54] <ChickenNoodles> Nickk they told that to me :)
#245 [12:54] <TheImNickk> y i login in my other pc i can login but i i login in this pc in cant login
#246 [12:54] <mattym> ??> TheImNickk tools/hjt
#247 [12:54] <Mightyena> TheImNickk: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#248 [12:54] <Mightyena> TheImNickk: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#249 [12:54] <TheImNickk> a okey
#250 [12:55] <TheImNickk> this is for???
#251 [12:55] <mattym> TheImNickk, Are you on the computer with the issue right now?
#252 [12:55] <TheImNickk> yes
#253 [12:55] <mattym> TheImNickk, Then that will show if any other programs are causing your issue.
#254 [12:55] <TheImNickk> aaa
#255 [12:55] <TheImNickk> okey
#256 [12:55] <TheImNickk> i dowload
#257 [12:55] <TheImNickk> the progam
#258 [12:57] * Lurks [webchat@cpc123350-stev9-2-0-cust46.9-2.cable.virginm.net] has joined #minecrafthelp
#259 [12:58] <mattym> TheImNickk, You need to follow the rest of the instructions.
#260 [12:58] <ChickenNoodles> Holy mother of god I think I found the email
#261 [12:59] <TheImNickk> i already post
#262 [12:59] <mattym> TheImNickk, We need the link to it.
#263 [12:59] <TheImNickk> https://paste.ubuntu.com/p/rRtmPHrVdq/
#264 [12:59] <mattym> ??> TheImNickk info/mcleaks
#265 [12:59] <Mightyena> TheImNickk: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#266 [12:59] <Mightyena> TheImNickk: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#267 [12:59] <ChickenNoodles> Wooooo I found it!
#268 [12:59] <mattym> ??> TheImNickk win/hosts/edit
#269 [12:59] <Mightyena> TheImNickk: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#270 [12:59] <Mightyena> TheImNickk: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#271 [13:00] <ChickenNoodles> Thank you mattym
#272 [13:00] <mattym> ChickenNoodles, Excellent, enjoy!
#273 [13:00] <TheImNickk> mm
#274 [13:00] <TheImNickk> one second
#275 [13:02] <TheImNickk> help
#276 [13:03] <ChickenNoodles> Thank you, one more thing, which site do you recommend for installing mods? I've always wanted to try mods like natural disasters
#277 [13:03] <TheImNickk> Look, I put it on and I opened it in Note Pad. It appears to me as my localhost, but then?
#278 [13:04] <mattym> TheImNickk, Do you see any lines in the file containing the word mojang ?
#279 [13:04] <TheImNickk> # Copyright (c) 1993-2009 Microsoft Corp.
#280 [13:04] <TheImNickk> this?
#281 [13:04] <mattym> ChickenNoodles, Twitch/Curse would be the best/safest places.
#282 [13:04] <ChickenNoodles> Thank you, that was all, 5 star for your support :)
#283 [13:05] <TheImNickk> pls help me
#284 [13:05] <TheImNickk> what i do?
#285 [13:05] <mattym> TheImNickk, Further down
#286 [13:05] <mattym> TheImNickk, Do you see anything with mojang anywhere in the line?
#287 [13:05] <TheImNickk> yes
#288 [13:05] <TheImNickk> i see 3 lines
#289 [13:05] <TheImNickk> with the word mojang
#290 [13:05] <mattym> TheImNickk, Delete them.
#291 [13:05] <mattym> TheImNickk, Then save the file.
#292 [13:05] <TheImNickk> sorry 2
#293 [13:05] <TheImNickk> lines
#294 [13:06] <TheImNickk> 35.156.90.191 authserver.mojang.com
#295 [13:06] <TheImNickk> 35.156.90.191 sessionserver.mojang.com
#296 [13:06] <TheImNickk> i see this
#297 [13:06] <mattym> TheImNickk, Just delete any lines with it.
#298 [13:06] <TheImNickk> a okey
#299 [13:06] <TheImNickk> already
#300 [13:06] <TheImNickk> then
#301 [13:06] <mattym> TheImNickk, Save the file.
#302 [13:07] <TheImNickk> I just give it to save or save as?
#303 [13:07] <mattym> TheImNickk, Just save.
#304 [13:07] <TheImNickk> already
#305 [13:07] <TheImNickk> then
#306 [13:07] <mattym> TheImNickk, Check your login
#307 [13:07] <TheImNickk> okey
#308 [13:07] <TheImNickk> one second+
#309 [13:07] <mattym> TheImNickk, If it works, make a new password.
#310 [13:08] <TheImNickk> YESSS
#311 [13:08] <TheImNickk> THANKSSS
#312 [13:09] <mattym> TheImNickk, If it works, make a new password.
#313 [13:09] <TheImNickk> Why i have to make a new password?
#314 [13:09] <TheImNickk> only for question
#315 [13:10] <mattym> TheImNickk, The old one is no longer secure.
#316 [13:10] <TheImNickk> aaa okey
#317 [13:10] <TheImNickk> thanks
#318 [13:10] <TheImNickk> Do they have the best support, is there no way to give you 5 stars or something?
#319 [13:11] <mattym> No
#320 [13:11] <TheImNickk> 5 stars
#321 [13:11] <TheImNickk> bro
#322 [13:11] <TheImNickk> GG
#323 [13:12] * TheImNickk [webchat@189-210-60-166.static.axtel.net] has quit. (Quit: webchat.esper.net)
#324 [13:15] * ChickenNoodles [webchat@109.129.158.6] has quit. (Quit: webchat.esper.net)
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#327 [13:20] * Ila [webchat@146-241-163-7.dyn.eolo.it] has joined #minecrafthelp
#328 [13:21] <Ila> i can't log in
#329 [13:21] * KorruptedPineapple [webchat@c-73-73-173-10.hsd1.il.comcast.net] has joined #minecrafthelp
#330 [13:22] <KorruptedPineapple> Hello all,
#331 [13:22] <KorruptedPineapple> I'm having issues running the Minecraft Java Client. My win10 system is showing that the JRE is taking resources but the client window never appears after running from the launcher
#332 [13:24] <KorruptedPineapple> Is this like a linked channel into slack?
#333 [13:25] * Ila [webchat@146-241-163-7.dyn.eolo.it] has quit. (Client Quit)
#334 [13:26] <mattym> KorruptedPineapple, Have you tried running the game after a computer restart?
#335 [13:26] <mattym> KorruptedPineapple, I mean running it before anything else after the restart
#336 [13:26] <KorruptedPineapple> Why didnt think of that. Its the go-to
#337 [13:27] <KorruptedPineapple> I just thought that I wouldnt need a restart for this I guess. I'll try that now
#338 [13:27] * KorruptedPineapple [webchat@c-73-73-173-10.hsd1.il.comcast.net] has quit. (Quit: webchat.esper.net)
#339 [13:31] * RustyBlox [webchat@64-118-125-141-rt-broadband.broadband.oakhurst.sti.net] has joined #minecrafthelp
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#341 [13:35] * MinecraftNewbie [webchat@91-158-190-241.elisa-laajakaista.fi] has joined #minecrafthelp
#342 [13:40] <MinecraftNewbie> My daughter wants to play Minecraft so I downloaded Mojang Minecraft to her Android Tablet, all fine and good. Now I want her to have an own server to play in so I installed MineOS on our Freenas server. On MineOS I dowloaded MinecraftServer 1.12.2 and it is up and running. The problem is we are not able to connect to the server from Android Minecr
#343 [13:40] <MinecraftNewbie> aft session. Are there some restrictions or do I need some special MinecraftServer version to be able to connect from the Android version of Minecraft?
#344 [13:44] * Shalev [webchat@141.226.169.200] has joined #minecrafthelp
#345 [13:44] <Shalev> Hello, I bought a realm and when I spawn, the world is basically nothing
#346 [13:45] * Shalev [webchat@141.226.169.200] has quit. (Client Quit)
#347 [13:53] * Francesco [webchat@net-47-53-91-172.cust.vodafonedsl.it] has joined #minecrafthelp
#348 [13:53] <Francesco> Hi
#349 [13:53] <Francesco> can i ask you something?
#350 [13:54] <Francesco> Where minecraft support have gone? If i try to open a ticket to reset my email and password it says that the site moved to minecraft.net
#351 [13:55] <Francesco> i literally can't ask for help
#352 [13:55] <GreyVulpine> Francesco - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#353 [13:59] <Francesco> thank you
#354 [13:59] <Francesco> thank you
#355 [13:59] * Francesco [webchat@net-47-53-91-172.cust.vodafonedsl.it] has left #minecrafthelp
#356 [14:07] * kev [webchat@c-73-32-187-3.hsd1.tx.comcast.net] has joined #minecrafthelp
#357 [14:07] <kev> Is it possible for me to refund minecraft?
#358 [14:08] <GreyVulpine> See: https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#359 [14:08] * kev [webchat@c-73-32-187-3.hsd1.tx.comcast.net] has quit. (Client Quit)
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#361 [14:09] * DarkNoddy [~mordi@ti0020a400-1896.bb.online.no] has joined #minecrafthelp
#362 [14:12] * nbnvbvb [webchat@bb2580ca.virtua.com.br] has joined #minecrafthelp
#363 [14:12] <nbnvbvb> oie
#364 [14:12] <nbnvbvb> help me
#365 [14:12] <nbnvbvb> i have questions
#366 [14:13] <nbnvbvb> i dont want to spend money with minecraft, i want to know how i can get free things
#367 [14:15] <nbnvbvb> Morrolan
#368 [14:15] <nbnvbvb> Mightyena
#369 [14:15] <nbnvbvb> GreyVulpine
#370 [14:15] <nbnvbvb> Absol
#371 [14:15] <GreyVulpine> !k nbnvbvb
#372 [14:15] * GreyVulpine kicked nbnvbvb from #minecrafthelp (Reason: bnvbvb :no)
#373 [14:15] * DarkNoddy [~mordi@ti0020a400-1896.bb.online.no] has quit. (Ping timeout: 378 seconds)
#374 [14:15] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#375 [14:16] * GCHV [webchat@047-132-201-154.res.spectrum.com] has joined #minecrafthelp
#376 [14:17] * hyaku [webchat@host-176-43-221-161.reverse.superonline.net] has joined #minecrafthelp
#377 [14:17] <hyaku> i cant connect to server
#378 [14:18] * GCHV [webchat@047-132-201-154.res.spectrum.com] has quit. (Client Quit)
#379 [14:18] * GCHV [webchat@047-132-201-154.res.spectrum.com] has quit. (Client Quit)
#380 [14:18] * hyaku [webchat@host-176-43-221-161.reverse.superonline.net] has left #minecrafthelp
#381 [14:25] * GCHV [webchat@047-132-201-154.res.spectrum.com] has joined #minecrafthelp
#382 [14:25] <GCHV> Minecraft crashes on startup
#383 [14:26] * GCHV [webchat@047-132-201-154.res.spectrum.com] has quit. (Client Quit)
#384 [14:51] * SoggyFork [webchat@75-33-232-131.lightspeed.mdldtx.sbcglobal.net] has joined #minecrafthelp
#385 [14:53] <SoggyFork> why does my game keep opening, then "crashing" as soon as I press ANY button on the menu screen? Then, when the launcher gives me the crash message, its won't let me view the crash report. How do I fix this?
#386 [14:53] <Tedyben> #minecrafthelp Hi, I'm 14, but I clicked through and wrote that I was 13 and now I have to have parental control. How I change it??
#387 [14:54] * SoggyFork [webchat@75-33-232-131.lightspeed.mdldtx.sbcglobal.net] has quit. (Client Quit)
#388 [15:08] * dmk12345 [webchat@239.229.71.148.rev.vodafone.pt] has joined #minecrafthelp
#389 [15:09] <dmk12345> Hello. I have an old minecraft account that i used from 2012 to 2015 under the email address of darmit_kumar@hotmail.com I also have old e-mails to prove i used this account
#390 [15:11] <dmk12345> Hello. I have an old minecraft account that i used from 2012 to 2015 under the email address of darmit_kumar@hotmail.com I also have old e-mails to prove i used this account.
#391 [15:12] <dmk12345> i tried to recover my password but I am not recieving any e-mails from majong or inecraft
#392 [15:13] * MinecraftNewbie [webchat@91-158-190-241.elisa-laajakaista.fi] has quit. (Quit: webchat.esper.net)
#393 [15:16] * jinx [webchat@87-92-28-212.bb.dnainternet.fi] has joined #minecrafthelp
#394 [15:16] <jinx> hello!
#395 [15:16] <jinx> can someone help me
#396 [15:19] <jinx> hey
#397 [15:20] <jinx> hello s
#398 [15:20] <jinx> can you help me please
#399 [15:24] * dmk12345 [webchat@239.229.71.148.rev.vodafone.pt] has quit. (Quit: webchat.esper.net)
#400 [15:25] <jinx> i deleted my minecraft account few days ago how to get it back?
#401 [15:27] <GreyVulpine> jinx - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#402 [15:27] <jinx> oh thanks you
#403 [15:32] * Tedyben [webchat@93.157.130.70] has quit. (Quit: webchat.esper.net)
#404 [15:43] * lxl [webchat@208.58.252.75] has joined #minecrafthelp
#405 [15:44] <lxl> So i have a bit of an issue w/ MC that ive been trying to solve
#406 [15:44] <lxl> Ill be playing on a server or just singleplayer, and whole PC will freeze up and minecraft crashes
#407 [15:45] <lxl> it says that minecraft has crashed, but on crash report is made
#408 [15:45] <lxl> ive tried doing a virus scan and removing viruses, updating my drivers, reinstalling MC, restarting PC
#409 [15:45] <lxl> I dont really know what else to do
#410 [15:45] * RexTheGamer05 [webchat@5adc1e8d.bb.sky.com] has joined #minecrafthelp
#411 [15:45] <lxl> I have enough RAM allocated as well, 8GB of the 16GM I have
#412 [15:46] <lxl> but no crash report is made*
#413 [15:47] * Jxstix [webchat@ip5f5ae122.dynamic.kabel-deutschland.de] has joined #minecrafthelp
#414 [15:47] <Jxstix> Hello i have a really important question
#415 [15:48] <Jxstix> i would be nice if someone can answer me
#416 [15:49] * RexTheGamer05 [webchat@5adc1e8d.bb.sky.com] has quit. (Client Quit)
#417 [15:57] * Kat [webchat@ip72-211-138-70.tc.ph.cox.net] has joined #minecrafthelp
#418 [15:59] <Kat> I recently deleted my email that I use for my Mojang account. So I forgot my password and now I can't get into my account. What should I do?
#419 [16:00] * lxl [webchat@208.58.252.75] has quit. (Quit: webchat.esper.net)
#420 [16:00] * Kat [webchat@ip72-211-138-70.tc.ph.cox.net] has quit. (Client Quit)
#421 [17:13] * MrSwagMan666 [webchat@cpc83289-brig21-2-0-cust932.3-3.cable.virginm.net] has joined #minecrafthelp
#422 [17:14] <MrSwagMan666> Hi i have been here before and I got my answer but I noticed something wrong with that help
#423 [17:15] <MrSwagMan666> Greymagic27
#424 [17:51] * _1970 [webchat@ws1.surfglobal.net] has joined #minecrafthelp
#425 [17:51] <_1970> need help with sign in
#426 [17:52] * _1970 [webchat@ws1.surfglobal.net] has quit. (Client Quit)
#427 [18:18] * SweatySpaghettZ [webchat@c-76-101-68-36.hsd1.fl.comcast.net] has joined #minecrafthelp
#428 [18:18] <SweatySpaghettZ> Hello
#429 [18:19] <SweatySpaghettZ> Can anybody help me with a problem that I'm having in mineraft
#430 [18:19] <SweatySpaghettZ> I can't even play the game
#431 [18:20] <SweatySpaghettZ> I change my resolution extremely high, around 5000x4000 or more and I can't do anything and cannot change the resolution back to normal
#432 [18:53] * zHyperzinhu_ [webchat@122-85.netwtelecom.com.br] has joined #minecrafthelp
#433 [18:55] <zHyperzinhu_> hi
#434 [18:55] <zHyperzinhu_> i need help
#435 [18:56] <zHyperzinhu_> I can't log into any minecraft account in the original game laucher. Gives a login error.
#436 [18:58] <zHyperzinhu_> I already tried to change gmail, password, questions and everything.
#437 [18:58] <zHyperzinhu_> But the point, is not even logging in, the point is that the login simply does not work. And already tried in another browser, and also does not work.
#438 [18:59] * zHyperzinhu_ [webchat@122-85.netwtelecom.com.br] has quit. (Quit: webchat.esper.net)
#439 [18:59] * windex [webchat@cpe-104-34-149-98.socal.res.rr.com] has joined #minecrafthelp
#440 [19:00] <windex> my minecraft java edition says when i try to make a new world or join a server "Out of Memory" and java virtual machine not allocated enough memory
#441 [20:07] * mmmmmmmmmmmmmmm [webchat@209.206.96.111] has joined #minecrafthelp
#442 [20:07] <mmmmmmmmmmmmmmm> m
#443 [20:13] <mmmmmmmmmmmmmmm> ok so like
#444 [20:13] <mmmmmmmmmmmmmmm> i turn my texture pack into a zip
#445 [20:13] <mmmmmmmmmmmmmmm> by zipping all the files
#446 [20:13] <mmmmmmmmmmmmmmm> the textures work as normal
#447 [20:13] <mmmmmmmmmmmmmmm> but once i get in the game
#448 [20:13] <mmmmmmmmmmmmmmm> the en_us file acts as if it is normal
#449 [20:14] * mmmmmmmmmmmmmmm [webchat@209.206.96.111] has quit. (Quit: webchat.esper.net)
#450 [21:23] * Taylor_S [webchat@cpc95798-hart12-2-0-cust557.11-3.cable.virginm.net] has joined #minecrafthelp
#451 [21:24] <Taylor_S> I have a mojang account but i am not aware of the email used for it i have the user name and password for it and thats all i use to log in
#452 [21:24] <Taylor_S> is there any way i can be told what email i used/ can i change the email with only the username and password
#453 [21:26] * Taylor_S [webchat@cpc95798-hart12-2-0-cust557.11-3.cable.virginm.net] has quit. (Client Quit)
#454 [21:47] * zHyperzinhu_ [webchat@122-85.netwtelecom.com.br] has joined #minecrafthelp
#455 [21:48] <zHyperzinhu_> hi, i can't play minecraft without vpn,
#456 [21:48] <zHyperzinhu_> if not, give an error, even on the official site, I can not login to my account without vpn
#457 [22:24] * CreativeBlock5 [webchat@c-73-229-197-83.hsd1.co.comcast.net] has joined #minecrafthelp
#458 [22:32] <CreativeBlock5> When I try to open a game in 1.14.4 (vanilla), the game loads, shows the world, then crashes with the pop up "java platform se binary has stopped working". I've tried reinstalling the game, Java, and updating my video drivers. For some reason the game works fine on the latest snapshot, but not the release. The log shows: https://paste.gg/p/anonymou
#459 [22:32] <CreativeBlock5> s/3038df48ef0f4979aab4019ab993f2af
#460 [22:32] <mattym> CreativeBlock5, Can you resend just the log link.
#461 [22:33] <CreativeBlock5> https://paste.gg/p/anonymous/3038df48ef0f4979aab4019ab993f2af
#462 [22:33] <mattym> CreativeBlock5, Just a moment.
#463 [22:34] <mattym> CreativeBlock5, Windows or Mac computer?
#464 [22:34] <CreativeBlock5> Windows 8.1
#465 [22:34] <mattym> ??> CreativeBlock5 win/dxdiag
#466 [22:34] <Mightyena> CreativeBlock5: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#467 [22:37] <CreativeBlock5> https://paste.gg/p/anonymous/7a0fd71688bd4b3fa5bda6e210340b3f
#468 [22:37] <mattym> CreativeBlock5, Ok one moment.
#469 [22:38] <mattym> CreativeBlock5, Download and Install the file from this page https://www.geforce.com/drivers/results/153213
#470 [22:48] <CreativeBlock5> Seems to have fixed it! Thank you so much!! I've wasted hours trying to fix it myself.
#471 [22:48] <mattym> CreativeBlock5, Enjoy
#472 [23:08] * Piyush [webchat@abts-north-dynamic-068.219.68.182.airtelbroadband.in] has joined #minecrafthelp
#473 [23:08] <Piyush> i am not able to play
#474 [23:09] <Piyush> when i try to play in Minecraft it give blank white page and then nothing happens
#475 [23:17] * blake [webchat@173-27-149-29.client.mchsi.com] has joined #minecrafthelp
#476 [23:18] <blake> so i used the wrong email in my minecraft and now i cant verify it
#477 [23:39] * Piyush [webchat@abts-north-dynamic-068.219.68.182.airtelbroadband.in] has quit. (Quit: webchat.esper.net)