#1 [01:10] * cooldude [~cooldude1@server-172-81-182-182.blackhole.mycooldude.info] has quit. (Ping timeout: 198 seconds)
#2 [01:15] * cooldude [~cooldude1@server-172-81-182-182.blackhole.mycooldude.info] has joined #minecrafthelp
#3 [01:59] * cooldude [~cooldude1@server-172-81-182-182.blackhole.mycooldude.info] has joined #minecrafthelp
#4 [02:37] * Ayoxkn [webchat@122.105.203.7] has joined #minecrafthelp
#5 [02:37] <Ayoxkn> I'm clicking on my minecraft launcher and nothing happens
#6 [02:37] <Ayoxkn> it just loads
#7 [02:37] <Ayoxkn> can anyone help?
#8 [02:45] * Zac0on79 [webchat@c211-28-245-213.blktn21.nsw.optusnet.com.au] has joined #minecrafthelp
#9 [02:48] <Zac0on79> My Minecraft Launcher isn't opening for some reason. Every time I try and open it, it doesn't open. Here is some information that may help:
#10 [02:48] <Zac0on79> https://paste.gg/p/anonymous/1bd80760970f40b1ba477667c41e4f84
#11 [02:48] * bk_dawgg [webchat@kierna5.lnk.telstra.net] has joined #minecrafthelp
#12 [02:49] <bk_dawgg> if i no longer have access to an old email account how do i recover my account
#13 [02:50] <GreyVulpine> bk_dawgg - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#14 [02:51] <bk_dawgg> cheers
#15 [02:56] * Zac0on79 [webchat@c211-28-245-213.blktn21.nsw.optusnet.com.au] has quit. (Quit: webchat.esper.net)
#16 [03:04] * Its4AMmybrainhurts [webchat@cpe-24-93-20-118.rochester.res.rr.com] has joined #minecrafthelp
#17 [03:05] <Its4AMmybrainhurts> So, I'm having an issue with my minecraft launcher. I've deleted and redownloaded and also tried running as administrator, troubleshooting compatibility and even uninstalling my discord. Nothing has worked.
#18 [03:12] * noodle_man [webchat@45.56.150.186] has joined #minecrafthelp
#19 [03:13] * Ayoxkn [webchat@122.105.203.7] has quit. (Quit: webchat.esper.net)
#20 [03:14] <noodle_man> I have encountered an issue with the minecraft Java launcher in that upon trying to launch Minecraft, the launcher closes for a few seconds, then reappears with an error message. The message offers to 'View the crash report', but clicking such does nothing.
#21 [03:14] * cooldude [~cooldude1@server-172-81-182-182.blackhole.mycooldude.info] has quit. (Ping timeout: 206 seconds)
#22 [03:15] <noodle_man> Any ideas?
#23 [03:19] * cooldude [~cooldude1@server-172-81-182-182.blackhole.mycooldude.info] has joined #minecrafthelp
#24 [03:31] <noodle_man> big help
#25 [03:31] * noodle_man [webchat@45.56.150.186] has quit. (Quit: webchat.esper.net)
#26 [04:26] * Zac0on79 [webchat@c211-28-245-213.blktn21.nsw.optusnet.com.au] has joined #minecrafthelp
#27 [04:27] * Zac0on79 [webchat@c211-28-245-213.blktn21.nsw.optusnet.com.au] has quit. (Client Quit)
#28 [04:47] * Narwhal6 [webchat@207.62.170.222] has joined #minecrafthelp
#29 [04:51] <Narwhal6> Hello, Minecraft Java Edition 1.14, Mac OS X Mojave, I am receiving an error message "Launching the game failed! Unable to create temporary directory. Error details: permission denied" I have already researched this problem thoroughly, but nothing people suggest is working. I tried deleting my adblock software, updating my computer software, updati
#30 [04:51] <Narwhal6> ng Java, using a VPN, deleting the VPN software entirely, and deleting and re-installing minecraft. I am at a loss for what to do. Thank you so much for your help.
#31 [04:56] * Narwhal3 [webchat@207.62.170.222] has joined #minecrafthelp
#32 [04:57] * TBHockeyKid [webchat@c-73-11-211-159.hsd1.wa.comcast.net] has joined #minecrafthelp
#33 [04:58] <TBHockeyKid> Hello all, I'm running into an issue with not being able to open the launcher, I have ran as an admin, have reinstalled it. Im at a loss
#34 [05:15] * Narwhal3 [webchat@207.62.170.222] has quit. (Quit: webchat.esper.net)
#35 [05:59] * _Trand [webchat@188.94.234.41] has joined #minecrafthelp
#36 [06:00] <_Trand> Hey. I cant login to my account because I cant login to my email that I used when registering and I forgot my password, too. Can you please help me to get my account back?
#37 [06:34] * erikbrocko [~ericek111@109-230-55-69.dynamic.orange.sk] has joined #minecrafthelp
#38 [06:43] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has quit. (Ping timeout: 378 seconds)
#39 [06:57] * TBHockeyKid [webchat@c-73-11-211-159.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#40 [07:40] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#41 [08:21] * Pezto [webchat@14.46.3.124] has joined #minecrafthelp
#42 [08:25] <Pezto> Hello.
#43 [08:25] <Pezto> I was in Maincraft about an hour ago.
#44 [08:26] <Pezto> have changed my mail address.
#45 [08:26] <Pezto> But I overlooked the fact that I had mail authentication.
#46 [08:26] <Pezto> So I changed it to random mail that doesn't exist.
#47 [08:26] <Pezto> Because of that, I am having a setback in my e-mail authentication.
#48 [08:26] <Pezto> E-mail authentication to again try to change, but your email.
#49 [08:26] <Pezto> Failed with an error.
#50 [08:26] <Pezto> So I want you to change my email address from the head to the one I want.
#51 [08:27] <Pezto> Please. I want to play Minecraft.
#52 [08:30] <Pezto> plz send me the answer
#53 [08:33] <Pezto> answer me!!!!!!!!!!!!!!!
#54 [08:41] * Gunni1 [webchat@31-209-227-104.dsl.dynamic.simnet.is] has joined #minecrafthelp
#55 [08:42] * Gunni1 [webchat@31-209-227-104.dsl.dynamic.simnet.is] has quit. (Client Quit)
#56 [09:15] <Greymagic27> ??> Pezto account/send-email
#57 [09:15] <Mightyena> Pezto: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#58 [09:19] * benhunter09 [Ben@2600:3c01:e001:3999::900] has quit. (Ping timeout: 198 seconds)
#59 [09:23] * Afootpluto [Afootpluto@2600:3c01:e001:3960::6] has quit. (Ping timeout: 378 seconds)
#60 [09:38] * AshedRose [webchat@CPE0c473d6a3813-CM0c473d6a3810.cpe.net.fido.ca] has joined #minecrafthelp
#61 [09:39] <AshedRose> Hello! My minecraft launcher seems to update but then wont open at all and I can't seem to fix this issue. it worked fine before I updated my computer, but now it just wont open at all
#62 [09:40] <Greymagic27> AshedRose, Hey. I'd like to go through some common causes of the issue to see if we can find out what may be causing it for you. The first thing I'd like to check is for incompatible programs on your PC
#63 [09:40] <Greymagic27> ??> AshedRose tools/hjt
#64 [09:40] <Mightyena> AshedRose: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#65 [09:40] <Mightyena> AshedRose: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#66 [09:43] <AshedRose> https://paste.ubuntu.com/p/BKfCyZwcsf/
#67 [09:44] <AshedRose> hiJack popped up with something and gave me a command to type and an extra text file, I'll also make a paste of that incase that is important?
#68 [09:44] <Greymagic27> AshedRose, Could you send the extra file?
#69 [09:44] <AshedRose> https://paste.ubuntu.com/p/Pc457D6bMY/
#70 [09:44] * casual [webchat@c-73-1-140-249.hsd1.fl.comcast.net] has joined #minecrafthelp
#71 [09:45] <AshedRose> thats the extra file!
#72 [09:45] <Greymagic27> That all looks fine, nothing that I can see that's known to cause this sort of issue
#73 [09:45] <Greymagic27> ??> AshedRose win/dxdiag
#74 [09:45] <Mightyena> AshedRose: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#75 [09:45] <casual> Hi so I've been trying to claim windows 10 version for free for the past 3 days but mojang support has yet to help me and it says theres no more codes. what can I do?
#76 [09:47] <AshedRose> https://paste.ubuntu.com/p/VKyM8CFXfV/ heres the paste link for the dxdiag
#77 [09:48] <AshedRose> or am I supposed to go to the technical support link at the bottom of that screen? sorry I didn't see that
#78 [09:50] <Greymagic27> AshedRose, That just directs you here. One second :)
#79 [09:50] <Greymagic27> casual, Wait for a reply from mojang as they are the only ones who can help you
#80 [09:51] <AshedRose> no problem! thank you so much for helping with this.
#81 [09:51] <Greymagic27> AshedRose, Thanks. Everything looks up to date so I'm willing to put this down as part of this bug: https://bugs.mojang.com/browse/MCL-12561
#82 [09:51] <casual> okay :( thank you. I get they are busy but its about to hit 4 days I think its a little ridiculous no one has come around to help.
#83 [09:51] <Greymagic27> Unfortunately there's nothing you can do until a workaround and/or fix is found AshedRose
#84 [09:51] <Greymagic27> casual, I'm afraid it's going to be a while longer than 4 days. Around 1 month I'd expect
#85 [09:52] <Greymagic27> AshedRose, Before you go, there is a workaround here that may work for you: https://www.reddit.com/r/Minecraft/comments/dfkmnm/psa_launcher_issue_fix/
#86 [09:52] <AshedRose> So, I won't be able to play minecraft for a while then? Is there any way I can find out/be notified when this bug could be fixed?
#87 [09:53] <AshedRose> I'll see if I can try that! One sec
#88 [09:53] <Greymagic27> You can watch the bug report and then you'll be emailed when it gets updated. Although to do this you will need an account
#89 [09:53] <Greymagic27> (Separate to your minecraft account)
#90 [09:54] <AshedRose> I think maybe my antivirus is causing me issues, it says that AVG antivirus is a known incompatible software that causes download issues, could that be it?
#91 [09:55] <Greymagic27> AshedRose, You could try uninstalling it
#92 [09:55] <AshedRose> I'll give that a try, cause I think I've already done that work around when I tried the troubleshoot compatibility option on my computer and it didnt work
#93 [09:57] * AshedRose [webchat@CPE0c473d6a3813-CM0c473d6a3810.cpe.net.fido.ca] has quit. (Quit: webchat.esper.net)
#94 [10:03] * Mars [webchat@lfbn-1-12231-50.w90-92.abo.wanadoo.fr] has joined #minecrafthelp
#95 [10:04] <Mars> hey
#96 [10:04] <Mars> i've a problem
#97 [10:04] <Greymagic27> Mars, Hey. What's the problem?
#98 [10:04] <Mars> i just buy minecraft and install it but i can't run the launcher
#99 [10:05] <Mars> i select it but nothing happend
#100 [10:06] <Mars> can you help me ?
#101 [10:08] <Greymagic27> ??> Mars tools/hjt
#102 [10:08] <Mightyena> Mars: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#103 [10:08] <Mightyena> Mars: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#104 [10:15] * Siekyn [webchat@168.227.12.40.access.a85.com.br] has joined #minecrafthelp
#105 [10:16] <Mars> i going try
#106 [10:17] <Mars> it's on
#107 [10:18] <Mars> https://paste.ubuntu.com/p/9gGkZ3BsNm/
#108 [10:20] <Greymagic27> ??> Mars av/bitdefenfer
#109 [10:20] <Greymagic27> ??> Mars av/bitdefender
#110 [10:20] <Mightyena> Mars: If you are using BitDefender and having problems logging into the game, downloading game files or joining LAN worlds, you will need to uninstall BitDefender by following the instructions here, https://www.bitdefender.com/consumer/support/answer/2791/
#111 [10:21] <Mars> okay but but I will not have any antivirus after
#112 [10:21] <Mars> okay but but I will not have any antivirus after
#113 [10:22] * Siekyn [webchat@168.227.12.40.access.a85.com.br] has left #minecrafthelp
#114 [10:23] <Greymagic27> Mars, Windows defender is fine as long as you watch what you download
#115 [10:25] * Siekyn [webchat@168.227.12.40.access.a85.com.br] has joined #minecrafthelp
#116 [10:25] <Mars> okay i try
#117 [10:25] <Siekyn> good afternoon! I would like to ask for help regarding my login. I purchased Minecraft Java Edition through the Mojang account using a Gift Codem. After that, I tried to access the account through minecraft.net and it showed "invalid password and login".
#118 [10:25] <Siekyn> I tried to login through the minecraft launcher installed on my computer and the same error continues to occur. Already changed password, 2 times, and nothing. The account on the Mojang website works normally, no problem logging in. This has been going on for the past few hours, so I would like to ask for help. Thanks in advance!
#119 [10:26] * Mars [webchat@lfbn-1-12231-50.w90-92.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#120 [10:42] * Afootpluto [Afootpluto@2600:3c01:e001:3960::6] has joined #minecrafthelp
#121 [10:45] * Pezto [webchat@14.46.3.124] has quit. (Quit: webchat.esper.net)
#122 [10:58] * gandalf [webchat@host217-42-1-233.range217-42.btcentralplus.com] has joined #minecrafthelp
#123 [10:59] * benhunter09 [Ben@2600:3c01:e001:3999::900] has joined #minecrafthelp
#124 [11:24] * testacc11 [webchat@31.185.58.29] has joined #minecrafthelp
#125 [11:24] * testacc11 [webchat@31.185.58.29] has quit. (Client Quit)
#126 [11:38] * gandalf [webchat@host217-42-1-233.range217-42.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#127 [12:14] * Dankgames [webchat@ip565537da.adsl-surfen.hetnet.nl] has joined #minecrafthelp
#128 [12:15] * Dankgames [webchat@ip565537da.adsl-surfen.hetnet.nl] has quit. (Client Quit)
#129 [12:17] * Nick [webchat@host-78-151-89-25.as13285.net] has joined #minecrafthelp
#130 [12:18] * Nick is now known as Guest44832
#131 [12:19] <Guest44832> A lot of the time when i join a server, it will kick me off randomly and say
#132 [12:19] <Guest44832> Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host.
#133 [12:19] <Guest44832> hello?
#134 [12:19] <Guest44832> hello?
#135 [12:21] * Guest44832 [webchat@host-78-151-89-25.as13285.net] has left #minecrafthelp
#136 [12:23] * Nick [webchat@host-78-151-89-25.as13285.net] has joined #minecrafthelp
#137 [12:23] * Nick is now known as Guest40685
#138 [12:24] <Guest40685> hello i have an issue where a lot of the time i get kicked out of a server and it says Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host.
#139 [12:41] * TheSilentLink [~TheSilent@2a00:23c5:c184:4000:a602:5094:f13f:71d4] has quit. (Quit: Good Bye! My bouncer has probably crashed or lost connection to the internet...)
#140 [12:50] * TheSilentLink [~TheSilent@2a00:23c5:c184:4000:a602:5094:f13f:71d4] has joined #minecrafthelp
#141 [12:50] * DarkEvangels [webchat@88.120.107.93] has joined #minecrafthelp
#142 [12:50] <DarkEvangels> Hello
#143 [12:58] <DarkEvangels> I'm actualy can't connect on any server, Minecraft return the message "You can't login with this ip adress". I have check where there from and i see error "com.mojang.authlib.GameProfile@3254575f[id=1e71de73-f852-4588-849a-0b7d70b3826a,name=DarkEvangels,properties={textures=[com.mojang.authlib.properties.Property@305aa545]},legacy=false]". But i ha
#144 [12:58] <DarkEvangels> ve premium account from 2013 and never had this error before. I have aldreally test disable firewall, another computer, another network and nothing work. Please if someone know where there come from, i need help
#145 [13:08] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has quit. (Quit: Linux server is restarting. Reconnecting in a few moments. それでは、また。)
#146 [13:10] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has joined #minecrafthelp
#147 [13:23] * DarkEvangels [webchat@88.120.107.93] has quit. (Quit: webchat.esper.net)
#148 [13:33] * NoHaxJUstSimoh_ [webchat@93-33-173-132.ip45.fastwebnet.it] has joined #minecrafthelp
#149 [13:34] * ParleMoiMal [webchat@87-88-167-48.abo.bbox.fr] has joined #minecrafthelp
#150 [13:34] <ParleMoiMal> Bonjour
#151 [13:34] <NoHaxJUstSimoh_> Hi my account just got stolen my old name was NoHaxJustSimoh_ the hacker changes everything and i cant log in back to my account i have id order and id transiction when i bought minecraft and i also have the email where they said that my email was changed
#152 [13:35] <ParleMoiMal> Quand je lance mon minecraft au niveau du chargement du jeu (Quand il y a écrit Mojang) Il s'arrête au 9/10 ème et plante j'ai pas de solution
#153 [13:36] <NoHaxJUstSimoh_> english pls
#154 [13:36] <ParleMoiMal> oh ok
#155 [13:36] * Mars [webchat@lfbn-1-12231-50.w90-92.abo.wanadoo.fr] has joined #minecrafthelp
#156 [13:36] <ParleMoiMal> When I start my Minecraft And it's write Mojan he crashs at 9/10 of the loading
#157 [13:38] <ParleMoiMal> So why ?
#158 [13:40] * NoHaxJUstSimoh_ [webchat@93-33-173-132.ip45.fastwebnet.it] has quit. (Quit: webchat.esper.net)
#159 [13:40] <Mars> i can't launch the minecraft launcher, I was told to uninstall bitedefender, but it still does not work
#160 [13:40] <Mars> can you help me
#161 [13:47] <Mars> i can't launch the minecraft launcher, I was told to uninstall bitedefender, but it still does not work
#162 [13:47] <Mars> can you help me ?
#163 [13:53] * Guest40685 [webchat@host-78-151-89-25.as13285.net] has quit. (Quit: webchat.esper.net)
#164 [14:21] * Transcendental [webchat@131.94.186.21] has joined #minecrafthelp
#165 [14:28] <Transcendental> Hello everyone. I've been trying to install Minecraft on one of my new laptops and I've been running into trouble. This new launcher seems to do everything automatically which is making things difficult to troubleshoot. After running the new launcher for the first time and attempting to run the latest version of Minecraft by clicking "Play", nothin
#166 [14:28] <Transcendental> g happens. No visible error messages, no odd activity. If I try to hit the "Play" button again, the launcher notifies me that the game is already launched (task manager shows no javaw.exe process running) . If I hit continue after the warning message, the launcher hangs. I've deleted my .minecraft folder and reinstalled the launcher, no luck.
#167 [14:29] <Transcendental> Launcher_log.txt in my .minecraft folder has this error message:
#168 [14:29] <Transcendental> [Error: 2019-11-20 20:28:16.7633592: ControllerInterface.cpp(95)] updateConfigurationParams.configuration.id: Unknown key
#169 [14:41] <Transcendental> Update: I fixed it. The "bundled" java distributable is what's causing the problem. Had to use my external java executables in order to get it to run properly. What a nightmare
#170 [14:52] * andres [webchat@adsl201-232-241-176.epm.net.co] has joined #minecrafthelp
#171 [14:52] <andres> i need refund
#172 [14:53] * erikbrocko [~ericek111@109-230-55-69.dynamic.orange.sk] has quit. (Ping timeout: 198 seconds)
#173 [14:53] * ericek111 [~ericek111@109-230-55-69.dynamic.orange.sk] has joined #minecrafthelp
#174 [14:54] <andres> i need rofund
#175 [14:54] <andres> why ?
#176 [14:56] * andres [webchat@adsl201-232-241-176.epm.net.co] has quit. (Client Quit)
#177 [15:05] * shofia15 [webchat@190.99.60.57] has joined #minecrafthelp
#178 [15:07] <shofia15> Hola, El dia de hoy intente entrar a mi mundo pero no me dejaba, al darle click cargaba y luego me sacaba y la miniatura del mundo salia en color gris, volvi a instalar la app y ahora no me aparece mi avance
#179 [15:12] * Transcendental [webchat@131.94.186.21] has quit. (Quit: webchat.esper.net)
#180 [15:15] * shofia15 [webchat@190.99.60.57] has quit. (Quit: webchat.esper.net)
#181 [15:45] * erikbrocko [~ericek111@109-230-55-69.dynamic.orange.sk] has joined #minecrafthelp
#182 [15:47] * Mars [webchat@lfbn-1-12231-50.w90-92.abo.wanadoo.fr] has quit. (Quit: webchat.esper.net)
#183 [15:50] * ericek111 [~ericek111@109-230-55-69.dynamic.orange.sk] has quit. (Ping timeout: 378 seconds)
#184 [15:54] * mager12356 [webchat@88.118.180.75] has joined #minecrafthelp
#185 [15:56] <mager12356> hello I have trouble, on this gmail I have buy long ago Minecraft, but after then I want again download its said that I don't have anymore minecraft
#186 [15:58] * Yukiko___ [webchat@212.63.119.187] has joined #minecrafthelp
#187 [16:00] <Yukiko___> Nothing happend when I pressed "play", I just cant play
#188 [16:05] * mager12356 [webchat@88.118.180.75] has quit. (Quit: webchat.esper.net)
#189 [16:34] * erikbrocko [~ericek111@109-230-55-69.dynamic.orange.sk] has quit. (Read error: Connection reset by peer)
#190 [16:47] * cyphase [~cyphase@c-73-222-118-114.hsd1.ca.comcast.net] has joined #minecrafthelp
#191 [17:58] * Ben [webchat@097-100-003-217.res.spectrum.com] has joined #minecrafthelp
#192 [17:58] <Ben> Hi when I try to run the Minecraft Launcher it fails to update. I've tried a ton of stuff I found online and nothing worked
#193 [17:58] * Ben is now known as Guest16303
#194 [18:03] * bob [webchat@c-73-132-15-117.hsd1.md.comcast.net] has joined #minecrafthelp
#195 [18:03] <bob> hi there my minecraft launcher wont open
#196 [18:03] * christiaan [webchat@ip-213-127-0-175.ip.prioritytelecom.net] has joined #minecrafthelp
#197 [18:04] <bob> ive tried re install and uninstalling the launcher, same with java
#198 [18:04] <bob> nothing is working
#199 [18:04] <christiaan> hello i cant connect to any servers its says al a half year failed to login: servers are under maintance
#200 [18:05] <bob> wtf do we do wait now?
#201 [18:06] <christiaan> u can help me wite it
#202 [18:08] <bob> not rlly im also someone asking questions
#203 [18:08] <bob> are you using a legit account?
#204 [18:08] <bob> on mc?
#205 [18:09] <bob> try joining with ur firewall off
#206 [18:09] <bob> or reinstall ur game
#207 [18:10] <christiaan> tnx
#208 [18:11] * Guest16303 [webchat@097-100-003-217.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#209 [18:16] * hey [webchat@c-68-38-17-46.hsd1.in.comcast.net] has joined #minecrafthelp
#210 [18:16] <hey> my game keeps crashing due to overlay and I can't even open the game. how do i fix it
#211 [18:17] <hey> it might've been a texture pack but i can't get into the game to fix it
#212 [18:17] <hey> halp
#213 [18:17] * hey [webchat@c-68-38-17-46.hsd1.in.comcast.net] has quit. (Client Quit)
#214 [18:26] * bob [webchat@c-73-132-15-117.hsd1.md.comcast.net] has quit. (Quit: webchat.esper.net)
#215 [19:04] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has quit. ()
#216 [20:03] * CARZOMG [webchat@c-174-58-221-145.hsd1.fl.comcast.net] has joined #minecrafthelp
#217 [20:04] <CARZOMG> Account hacked unable to login
#218 [20:07] * bob [webchat@c-76-100-242-17.hsd1.md.comcast.net] has joined #minecrafthelp
#219 [20:08] <bob> I have a very weird question - could you use a GameCube controller with Minecraft? No other controllers seem to work for me and I am very familiar with that control scheme
#220 [20:08] <bob> Minecraft Bedrock, to be specific
#221 [20:09] <CARZOMG> Not sure how to submit problem to support. I thought I did but it has been over month with no response.
#222 [20:17] * bobbobbilly [webchat@174-31-117-190.spkn.qwest.net] has joined #minecrafthelp
#223 [20:17] <bobbobbilly> I just bought minecraft and I can't get in to play it
#224 [20:17] <bob> What platform? Java or Bedrock?
#225 [20:18] <bobbobbilly> i think Java
#226 [20:18] <bob> Did you buy it from minecraft.net?
#227 [20:18] <bobbobbilly> yes
#228 [20:19] <bob> Okay. Issues using the launcher?
#229 [20:19] <bob> Or signing in entirely?
#230 [20:19] <bobbobbilly> I log in and it says we have not purchased minecraft
#231 [20:20] * CARZOMG [webchat@c-174-58-221-145.hsd1.fl.comcast.net] has quit. (Quit: webchat.esper.net)
#232 [20:20] <bob> When did you purchase it? Just now?
#233 [20:20] <bobbobbilly> 20 mins ago
#234 [20:21] <bob> If you're using PayPal it can take a while for the transaction to finish
#235 [20:21] <bobbobbilly> no its my debit
#236 [20:21] <bob> Oh okay
#237 [20:21] <bob> Can you see if your card was charged?
#238 [20:22] <bobbobbilly> my son may have put it under another account, cause when I look the email is crazy
#239 [20:22] <bob> Okay, ask your son to sign in to his Mojang account
#240 [20:22] <bob> then see if Minecraft was purchased
#241 [20:23] <bobbobbilly> k
#242 [20:26] <bobbobbilly> it was my credit card and it doesn't show....when he logs in it goes straight to personal information where I saw a weird email address.
#243 [20:28] <bob> Then your card wasn't charged, more than likely, so try and buy it again?
#244 [20:29] * bob [webchat@c-76-100-242-17.hsd1.md.comcast.net] has quit. (Quit: webchat.esper.net)
#245 [20:29] <bobbobbilly> well my card did ask if it was fraud and I said no
#246 [20:30] <bobbobbilly> i will wait. Thanks for your help. I do appreciate your time.
#247 [20:30] <bobbobbilly> Thanks for volunteering to help parents that are clueless!
#248 [20:33] <bobbobbilly> hi ths is bobbobbilly my favorite name is bob
#249 [20:34] <bobbobbilly> bob bob bob bob bob
#250 [20:48] * funky_onion [webchat@c-24-8-58-6.hsd1.co.comcast.net] has joined #minecrafthelp
#251 [20:50] <funky_onion> Hello, I am having problems with launching minecraft... My antivirus is not stopping it and it also does not work in a VM that does not have a antivirus...
#252 [20:54] <funky_onion> Nevermind
#253 [21:20] * Nathaniel [webchat@104.220.43.206] has joined #minecrafthelp
#254 [21:21] <Nathaniel> Hi I am having problems with a save file on my xbox, minecraft live edition
#255 [21:21] <Nathaniel> Not me but my friend is having problems
#256 [21:23] <Nathaniel> A save file for his/our world got (what I believed) corrupted,
#257 [21:25] <Nathaniel> He has two xboxs, and we usually we can't play on the same world on his other xbox because it wouldn't transfer over from his 1st xbox to his second xbox. It would usually transfer over but when it did transfer it transferred a previous save where most of our work was gone
#258 [21:26] <Nathaniel> So we left and waited the next day for him to get on the xbox with the original world
#259 [21:28] <Nathaniel> But, apparently when we went on the other xbox with the undeveloped save, it saved that undeveloped version and transferred it to the original xbox
#260 [21:28] <Nathaniel> Now on both xboxs we are stuck with this undeveloped save
#261 [21:29] <Nathaniel> Is there anything we can do to revert it back to it's save before this? We had a lot of work done on this world and were sad to see a lot of it gone.
#262 [21:45] * math [webchat@24-138-81-15.nx.cgocable.ca] has joined #minecrafthelp
#263 [21:47] <math> io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection timed out: no further information
#264 [21:47] <math> thats what is happening
#265 [21:52] <math> and when we try from my frend pc we get conection time out
#266 [21:53] * Anonymous [webchat@c-73-83-107-217.hsd1.wa.comcast.net] has joined #minecrafthelp
#267 [22:00] <Anonymous> For some reason (Most likely due to me not using it in a month or two) the game is claiming that I haven't purchased Minecraft Java Edition even though I have (I have the email confirmation that I did.) I've already tried reading the Minecraft help center but nothing really details this situation and how to fix it. I'm just wondering how I can fix
#268 [22:00] <Anonymous> it so I can start playing the game again, Thanks.
#269 [22:04] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#270 [22:11] <math> SOLVED WINDOWS PROTECTION WAS STOPING IT
#271 [22:11] * math [webchat@24-138-81-15.nx.cgocable.ca] has quit. (Quit: webchat.esper.net)
#272 [22:32] * ivan` [~ivan@static.38.6.217.95.clients.your-server.de] has quit. (Quit: Leaving)
#273 [22:32] * ivan [~ivan@static.38.6.217.95.clients.your-server.de] has joined #minecrafthelp
#274 [23:30] * zero [webchat@99-95-254-179.lightspeed.frsnca.sbcglobal.net] has joined #minecrafthelp
#275 [23:30] * zero [webchat@99-95-254-179.lightspeed.frsnca.sbcglobal.net] has quit. (Client Quit)