#MinecraftHelp > 2019-11-22
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#4 [00:44] <TheMooCowYT> It says "Minecraft Quit Unexpectedly"
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#8 [01:55] * yuval [webchat@dynamic.5.22.133.109.ccc.net.il] has joined #minecrafthelp
#9 [01:56] <yuval> i can not log in, when opening the game, and press "stART" THE APP CLOSES
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#11 [04:22] * Someone [webchat@185.221.86.116.starhub.net.sg] has joined #minecrafthelp
#12 [04:24] <Someone> I can't log on to other servers becuase it says it can't authenticate my connection
#13 [04:27] <Someone> how do I fix this
#14 [04:28] <Andrio> ??> Someone launcher/relog
#15 [04:28] <Mightyena> Someone: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
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#18 [05:45] * MASTERXII [webchat@185.237.104.27.unknown.m1.com.sg] has joined #minecrafthelp
#19 [05:46] <MASTERXII> My minecraft launcher play button doesnt work and i dont know how to fix it
#20 [05:53] * Ale [webchat@6.pool90-106-252.dynamic.orange.es] has joined #minecrafthelp
#21 [05:54] <Ale> No puedo jugar, me da error de licencia,dejo de funcionar,si mas.
#22 [05:58] <Ale> Alguna sgereb
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#24 [06:11] <MASTERXII> um hello?
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#27 [07:37] * Adrenalinda [webchat@86-120-201-64.rdsnet.ro] has joined #minecrafthelp
#28 [07:38] <Adrenalinda> Hello! My Minecraft Launcher won't start at all. It worked fine until about 2 weeks ago. I tried reinstalling with alternative options, reinstalled java and pretty much everything i could find online. Any ideas?
#29 [08:15] * Leo [webchat@host31-49-131-184.range31-49.btcentralplus.com] has joined #minecrafthelp
#30 [08:16] * Leo is now known as Guest2183
#31 [08:16] <Guest2183> Hey this is going to sound like an absolute boomer versions, but nowadays are texture packs and resource packs the same thing?
#32 [08:17] <Guest2183> I stopped playing in 2012 and I'm really confused by resource packs
#33 [08:17] <Greymagic27> Guest2183, Yes. Most websites will call them resourcepacks but I know of a few that still prefer to use texturepacks
#34 [08:17] <Guest2183> Are resource packs also mods sometimes?
#35 [08:19] <Greymagic27> No, resourcepacks change the look of the game but they are not mods
#36 [08:19] <Guest2183> Cool, thank you so much
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#41 [09:01] * MikePlays_ [webchat@user185-94-5-51.luminet.cz] has joined #minecrafthelp
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#43 [09:03] <MikePlays_> Hi, I cannot login anywhere, on minecraft.net,or on launcher. On the video is me trying to log in. -> https://youtu.be/i8j0PxzFFvM I tried wait 30 minutes, wait 1 hour and change password after that, I tried everything anyone told me to do. Nothing works.. I don't know, what to do..
#44 [09:35] * Hello [webchat@HSI-KBW-078-043-170-033.hsi4.kabel-badenwuerttemberg.de] has joined #minecrafthelp
#45 [09:36] <Hello> I cannot use the chat in minecraft so I cant change gamemode
#46 [09:40] <Hello> I need help
#47 [09:41] <Hello> how can I get advice
#48 [09:51] <Hello> I cannot use the chat in minecraft so I cant change gamemode
#49 [09:54] * Plshelpmeihaveaproblem [webchat@c31097.upc-c.chello.nl] has joined #minecrafthelp
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#51 [10:13] * Francesco [webchat@net-37-116-242-136.cust.vodafonedsl.it] has joined #minecrafthelp
#52 [10:13] <Francesco> hi
#53 [10:16] <Francesco> i'm trying to redeem my windows 10 but there's an error: ( It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later! )
#54 [10:16] <MikePlays_> Hello, you could have disabled chat in settings. go to "Options" ""chat settings.." and first is "Chat:Show" <-- if this is not what you see, click on that to change.
#55 [10:16] <Francesco> i'm trying to redeem my minecraft windows 10 but there's an error: ( It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later! )
#56 [10:18] <Greymagic27> ??> Francesco account/send-email
#57 [10:18] <Mightyena> Francesco: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#58 [10:18] <Greymagic27> Francesco, When you email them, include the code that's not working
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#61 [10:37] * const9 [webchat@35-238-209-185.cgn-pool2.sre1.tcg.bn-online.net] has joined #minecrafthelp
#62 [10:37] <const9> hi, cannot connect to minecraft
#63 [10:54] * miepsdepieper [webchat@ip4da70bdd.direct-adsl.nl] has joined #minecrafthelp
#64 [10:57] <miepsdepieper> i thought i get minecraft java edition with minecraft ps 4 edition but i dont have minecraft ps4 edition
#65 [11:00] <miepsdepieper> so my question was can also get the minecraft ps4 edition for free
#66 [11:00] <Greymagic27> miepsdepieper, No, you don't
#67 [11:01] <miepsdepieper> but I thought I get the ps4 edition to
#68 [11:02] <miepsdepieper> but i thought i would be able to get the ps4 edition to
#69 [11:03] <Greymagic27> That's never been the case
#70 [11:03] <miepsdepieper> but can i get
#71 [11:03] <Lord_Ralex> You can buy it.
#72 [11:05] <miepsdepieper> fuuuuuck
#73 [11:05] <miepsdepieper> i want the ps4 edition
#74 [11:12] <MikePlays_> Hi, I cannot login anywhere, on minecraft.net,or on launcher. On the video is me trying to log in. -> https://youtu.be/i8j0PxzFFvM I tried wait 30 minutes, wait 1 hour and change password after that, I tried everything anyone told me to do. Nothing works.. I don't know, what to do.. (I already posted that, but I say Operators answer other questions
#75 [11:12] <MikePlays_> but not that, so I am posting that again)
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#78 [11:14] <Greymagic27> ??> MikePlays_ tools/hjt
#79 [11:14] <Mightyena> MikePlays_: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#80 [11:14] <Mightyena> MikePlays_: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#81 [11:34] <MikePlays_> how do i "do a system scan and seve a log file"?
#82 [11:34] <MikePlays_> when I try to start program, it writes to me, it's already running, but I do not see anything
#83 [11:35] <MikePlays_> I got it :D
#84 [11:36] <MikePlays_> https://paste.ubuntu.com/p/XWDwv6hB9q/
#85 [11:41] <Greymagic27> ??> MikePlays_ win/hosts/edit
#86 [11:41] <Mightyena> MikePlays_: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#87 [11:41] <Mightyena> MikePlays_: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#88 [11:42] <Greymagic27> MikePlays_, Remove any entry containing the word mojang - Save the file by pressing CTRL+S then change your minecraft password
#89 [11:42] <Greymagic27> MikePlays_, Also uninstall openVPN
#90 [11:59] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#91 [12:09] * iyanno [webchat@public-gprs352606.centertel.pl] has joined #minecrafthelp
#92 [12:10] <MikePlays_> Can it remove something like my resoruce pack, I have (out of .minecraft folder)?
#93 [12:11] <Greymagic27> No
#94 [12:17] <iyanno> i bought minecraft today and it dont want to open on my computer, i even tried to download new drivers for my graphic card and nothing, what should i do?
#95 [12:20] <MikePlays_> nice, it works! Thanks!!
#96 [12:21] * Ainoue [webchat@ip-213-127-112-201.ip.prioritytelecom.net] has joined #minecrafthelp
#97 [12:21] <Ainoue> Hello
#98 [12:23] <Ainoue> I can't login to my minecraft launcher, it told me my e-mail or password is incorrect, i slept a night and tried again next day.
#99 [12:23] <Ainoue> this resulted in the same failure, leaving me with a question mark above my head.. ?
#100 [12:35] <MikePlays_> exact same thing happend to me, today, they helped me fix it :D
#101 [12:36] <Ainoue> Can u tell me what to do?
#102 [12:36] <MikePlays_> They told me:
#103 [12:36] <MikePlays_> Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#104 [12:36] <MikePlays_> Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#105 [12:36] <Ainoue> Oh well bye
#106 [12:36] <Ainoue> i wont download that
#107 [12:37] <Ainoue> i will wait till anyone else comes
#108 [12:37] <MikePlays_> That's the way, they could see error, you have :D
#109 [12:37] <Ainoue> i dont trust downloads and why do we need to download stuff to unlock our minecraft?
#110 [12:37] <MikePlays_> so they can see errors :D
#111 [12:38] <MikePlays_> That, it's "locked" is just error :D
#112 [12:39] <MikePlays_> or you can just wait until they answer you, if there is something else, than download anything :D
#113 [12:40] <Ainoue> no thank u
#114 [12:40] <MikePlays_> I am not any operator here, just wait so they can answer you
#115 [12:40] <Ainoue> yeye
#116 [12:41] <MikePlays_> it does't took a long time :D
#117 [12:41] <Ainoue> take*
#118 [12:41] <Ainoue> oh well thanks
#119 [12:41] <MikePlays_> I am not from english speaking country, so.. :D
#120 [12:41] <Ainoue> it's fine
#121 [12:41] <Ainoue> same
#122 [12:42] <MikePlays_> but yeah, "deesn't" and "took" after that is stupid :D
#123 [12:45] <Ainoue> the point is i need help
#124 [12:45] <Ainoue> and i will wait
#125 [12:45] <Ainoue> for help
#126 [12:50] <MikePlays_> btw I have next questions for operator, could you help me with Resource pack? :D (Making my own, I can describe my problem after)
#127 [12:56] <Ainoue> Sad
#128 [13:18] * Lord_Terous [webchat@S0106c0a0bbe6e67d.ed.shawcable.net] has joined #minecrafthelp
#129 [13:19] <Lord_Terous> hello trying to log in and its not accepting my password so reset it and it still does not accept my login just redirects me back to log in page
#130 [13:19] <Ainoue> launcher or website?
#131 [13:19] <Lord_Terous> both
#132 [13:19] <Ainoue> same problem xd
#133 [13:20] <Lord_Terous> ah so its an issue with the login then and not on our end then?
#134 [13:20] <Ainoue> just waiting untill anyone is there to help us
#135 [13:20] <Ainoue> i dont know man
#136 [13:20] <Lord_Terous> fun
#137 [13:20] <Ainoue> ive been here since 50mins ago
#138 [13:20] <Ainoue> just waiting but i dont realy care since while i wait i can do homework or watch a vid
#139 [13:22] <Lord_Terous> whelp and from the automated message from when i join the chat there support staff is overwhelmed so may be here a while
#140 [13:22] <Ainoue> Yep
#141 [13:22] <Ainoue> got insta?
#142 [13:23] * mara [webchat@92.40.248.60.threembb.co.uk] has joined #minecrafthelp
#143 [13:23] <Ainoue> Hello Mara
#144 [13:23] <mara> hi! need help right now, i cant log in to my minecraft and i cant remember which email i used. i cant reset my password because im not receiving the email off my main address and i dont have access to the other one
#145 [13:24] <mara> not too sure what to do or where to go lol
#146 [13:24] <Ainoue> just wait :D
#147 [13:25] <Ainoue> everyone will be helped asap i guess
#148 [13:25] <MikePlays_> When I was waiting for answer, it took 3 hours :D
#149 [13:25] <mara> ahh lmaooo
#150 [13:25] <Ainoue> me now 55minutes but i have the time
#151 [13:25] <MikePlays_> not too long, but it's a bit time :D
#152 [13:25] * mara [webchat@92.40.248.60.threembb.co.uk] has quit. (Client Quit)
#153 [13:25] <Ainoue> MikePlays_ have u got insta?
#154 [13:25] <MikePlays_> no :D
#155 [13:25] <Ainoue> Awh :(
#156 [13:26] * mara [webchat@92.40.248.60.threembb.co.uk] has joined #minecrafthelp
#157 [13:26] <mara> lol i disconnected
#158 [13:26] <Ainoue> hey Mara again
#159 [13:26] <Ainoue> yea we saw xD
#160 [13:27] <mara> mate im so sad that i cant login to minecraft. i just wanna build cool stuff and show my boyfriend D:
#161 [13:27] <Ainoue> Okay... yeah alright well we are sad too
#162 [13:27] <Ainoue> but we need to wait alright? their all busy and thats understandable
#163 [13:28] <mara> oh i know lol dont worry, i'll be patient
#164 [13:28] <Ainoue> another helpeer left
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#166 [13:29] * mara [webchat@92.40.248.60.threembb.co.uk] has joined #minecrafthelp
#167 [13:29] <mara> it keeps pinging me out oops
#168 [13:30] <Ainoue> stuff happens ..
#169 [13:30] <mara> yeah, i'll stick around as long as i can, im using my mobile hotspot rn so connection wont be the best heh
#170 [13:31] <Ainoue> cool
#171 [13:31] * mara [webchat@92.40.248.60.threembb.co.uk] has quit. (Client Quit)
#172 [13:31] <Ainoue> that wasn't long was it?
#173 [13:37] * Qia [webchat@c-69-249-72-73.hsd1.pa.comcast.net] has joined #minecrafthelp
#174 [13:39] <Qia> I can't play minecraft java edition no more even though I previously purchased and redeemed the code, anyone know what to do
#175 [13:39] <MikePlays_> what's the problem? Cannot login? or..?
#176 [13:39] <Ainoue> Nope, i can't login
#177 [13:40] <Qia> I can't play the java edition, it kept redirecting me to demo version instead
#178 [13:40] <Ainoue> oh i know
#179 [13:40] <MikePlays_> oh, new problem, not same as me or Ainoue :D
#180 [13:40] <Ainoue> download mc through mojang.com and not through minecraft.net
#181 [13:40] <Ainoue> listen
#182 [13:41] <Ainoue> ill send u link
#183 [13:41] <Ainoue> okay?
#184 [13:41] <Qia> cool
#185 [13:41] <Ainoue> https://account.mojang.com/login
#186 [13:41] <Ainoue> logun
#187 [13:41] <Ainoue> login* and download it somewhere i forgot
#188 [13:42] <Ainoue> it will be on the right side of ur screen somewehre
#189 [13:43] <Ainoue> tell me when u logged into launcher if it worked please :D
#190 [13:47] * Qia [webchat@c-69-249-72-73.hsd1.pa.comcast.net] has quit. (Quit: webchat.esper.net)
#191 [13:52] <Lord_Terous> whelp its working now noidea whats going on buy all
#192 [13:55] * harvey [webchat@97e2a289.skybroadband.com] has joined #minecrafthelp
#193 [13:55] <harvey> hi
#194 [13:56] <harvey> im following this https://minecraft.wonderhowto.com/forum/fix-game-ended-with-bad-state-exit-code-1-minecraft-0175423/ but i dont have this file C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\java.exe how do i get this file in my files
#195 [13:57] * mR_natoR [webchat@072-188-112-091.res.spectrum.com] has joined #minecrafthelp
#196 [13:57] * mR_natoR [webchat@072-188-112-091.res.spectrum.com] has quit. (Client Quit)
#197 [13:58] <harvey> im following this https://minecraft.wonderhowto.com/forum/fix-game-ended-with-bad-state-exit-code-1-minecraft-0175423/ but i dont have this file C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\java.exe how do i get this file in my files how do i get them
#198 [13:58] <harvey> im following this https://minecraft.wonderhowto.com/forum/fix-game-ended-with-bad-state-exit-code-1-minecraft-0175423/ but i dont have this file C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\java.exe how do i get this file in my files how do i get them
#199 [13:58] * mR_natoR [webchat@072-188-112-091.res.spectrum.com] has joined #minecrafthelp
#200 [13:58] <harvey> im following this https://minecraft.wonderhowto.com/forum/fix-game-ended-with-bad-state-exit-code-1-minecraft-0175423/ but i dont have this file C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\java.exe how do i get this file in my files how do i get them
#201 [13:58] <harvey> im following this https://minecraft.wonderhowto.com/forum/fix-game-ended-with-bad-state-exit-code-1-minecraft-0175423/ but i dont have this file C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\java.exe how do i get this file in my files how do i get them
#202 [13:58] <harvey> im following this https://minecraft.wonderhowto.com/forum/fix-game-ended-with-bad-state-exit-code-1-minecraft-0175423/ but i dont have this file C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\java.exe how do i get this file in my files how do i get them im following this https://minecraft.wonderhowto.com/forum/fix-game-ended-with-bad
#203 [13:58] <harvey> -state-exit-code-1-minecraft-0175423/ but i dont have this file C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\java.exe how do i get this file in my files how do i get them
#204 [13:59] <mR_natoR> Whenever I try to open minecraft via launcher, the launcher immediately crashes and says "Minecraft Launcher quit unexpectedly" I've never had this problem
#205 [13:59] <harvey> mR_natoR SAME
#206 [13:59] <harvey> Absol
#207 [13:59] <harvey> Andrio
#208 [14:00] <mR_natoR> Anybody have a fix?? It's brutal I thought it was my computer but I'm glad other people have the same issue (that sounds so wrong but it's not meant to be)
#209 [14:00] <harvey> i get it its just pissing me off all the time i have had this for 8 hours#
#210 [14:00] <Absol> harvey: Please keep it civil
#211 [14:00] * MaclapakCZE [webchat@185.167.210.52] has joined #minecrafthelp
#212 [14:00] <harvey> sorry can u help
#213 [14:01] <mR_natoR> This is my 3rd day having it :(
#214 [14:01] <harvey> Absol u can tell me to keep it civl but u cant help
#215 [14:02] * mR_natoR [webchat@072-188-112-091.res.spectrum.com] has quit. (Client Quit)
#216 [14:02] <harvey> FUCK THIS bye
#217 [14:02] * Absol kicked harvey from #minecrafthelp (Reason: arvey :Keep it civilized, you are just a human being)
#218 [14:04] <MaclapakCZE> hello.. i was playing MC a long time ago and now i cant log in to my account. And possible email adress doesnt work.. Can you help me please? I dont know how to solve this problems
#219 [14:04] * Dan [webchat@c-174-52-134-216.hsd1.ut.comcast.net] has joined #minecrafthelp
#220 [14:07] <MaclapakCZE> hello.. i was playing MC a long time ago and now i cant log in to my account. And possible email adress doesnt work.. Can you help me please? I dont know how to solve this problems
#221 [14:11] <Dan> I have had Minecraft for many years and I have Windows 10. It looks great! The site states that we are privileged to have Minecraft for Win 10. For the last two to three weeks I am unable to claim my free copy as we have ran out of codes. And the "checks in the mail" Response is getting old lol.
#222 [14:12] * MRcrazy48 [webchat@047-132-005-116.res.spectrum.com] has joined #minecrafthelp
#223 [14:13] <MRcrazy48> hi i have a login error with minecraft bedrock
#224 [14:13] <Dan> When do they plan to release the next batch? Hopefully before a month is out ;). Really hoping it is before then.
#225 [14:14] * MaclapakCZE [webchat@185.167.210.52] has quit. (Quit: webchat.esper.net)
#226 [14:18] <Ainoue> Im back
#227 [14:18] <Ainoue> Absol
#228 [14:18] <Ainoue> Can u please help one of us?
#229 [14:25] * mR_natoR [webchat@072-188-112-091.res.spectrum.com] has joined #minecrafthelp
#230 [14:26] <mR_natoR> Anyone know a fix for the launcher crash bug?
#231 [14:27] <Ainoue> nope
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#235 [14:48] <legendknight> hi i'd like some help with Minecraft.
#236 [14:50] <MikePlays_> legendknight what's your problem?
#237 [14:50] <legendknight> minecraft just stops responding after loading for a while
#238 [14:50] <legendknight> it gets to the Mojang screen at 90%ish and stops
#239 [14:53] <legendknight> MikePlays_
#240 [14:53] <MikePlays_> I am not operator, I don't know, I would try reinstall game (.minecraft folder) and try it again, but there can be better solution or it could not work :D
#241 [14:53] <legendknight> oh ok, thanks
#242 [14:54] <MikePlays_> but last operator answer was in 18:42.. so.. :D
#243 [14:54] <MikePlays_> (now is 21:54 :D in my country)
#244 [14:54] <legendknight> im at 20.55
#245 [14:54] <legendknight> so still a while ago
#246 [14:55] <MikePlays_> so for you last operator answer 17:42 :D
#247 [14:55] <MikePlays_> for almost every problem with loading game or crashing it can help reinstall launcher and .minecraft folder :D
#248 [14:56] <MikePlays_> but in lot's of problem exist easier solution :D
#249 [14:57] <legendknight> ill try reinstalling .minecraft
#250 [14:57] * Zunaka [~IceChat9@2a02:c7f:9cbd:df00:9d41:8cd9:89da:71b9] has joined #minecrafthelp
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#252 [14:57] <MikePlays_> (don't forget to copy your saves or screenshots you want to save :D)
#253 [14:57] * Zunaka [~IceChat9@2a02:c7f:9cbd:df00:9d41:8cd9:89da:71b9] has joined #minecrafthelp
#254 [14:57] <legendknight> yeah, I did that:)
#255 [15:06] * adamf [webchat@d24-51-238-60.static-datacom.cgocable.net] has joined #minecrafthelp
#256 [15:06] <adamf> Hello. I can login to my Mojang account but cannot login to Minecraft for some reason. need some help
#257 [15:07] <MikePlays_> again that. But I think you need wait to operators to answer, I don't think I could help you, even over that, I had same problem, but solution can be different :D (I think)
#258 [15:34] * TasmanK [webchat@host-92-13-59-31.as43234.net] has joined #minecrafthelp
#259 [15:35] * Kai [webchat@b9168ec3.cgn.dg-w.de] has joined #minecrafthelp
#260 [15:36] <Guest52522> Hello My Game Not Starting And a new Instalation Gave A Big problem
#261 [15:46] * George [webchat@broadband-77-37-235-17.ip.moscow.rt.ru] has joined #minecrafthelp
#262 [15:46] <George> Hello, my minecraft didn't start at all, what should i do? Windows 10 Home, Minecraft java edition
#263 [15:47] * Oliver [webchat@251.158-248-201.customer.lyse.net] has joined #minecrafthelp
#264 [15:47] <Oliver> hi
#265 [15:48] <Oliver> i cant start my minecraft
#266 [15:48] * Oliver [webchat@251.158-248-201.customer.lyse.net] has quit. (Client Quit)
#267 [15:52] * TasmanK [webchat@host-92-13-59-31.as43234.net] has quit. (Quit: webchat.esper.net)
#268 [16:18] * bigsausage2 [webchat@166.176.158.104.in-addr.arpa] has joined #minecrafthelp
#269 [16:19] <bigsausage2> Hey, I've used MCLeaks.net and I now can't sign in to my main Minecraft account. I was using the website at first to attempt to get my friend an account so he could play with me.
#270 [16:26] * pizza [webchat@173-25-246-85.client.mchsi.com] has joined #minecrafthelp
#271 [16:27] <pizza> I can't login to minecraft
#272 [16:27] * pizza [webchat@173-25-246-85.client.mchsi.com] has quit. (Client Quit)
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#275 [17:20] * brent [webchat@47.98.30.50.arbucklecomm.com] has joined #minecrafthelp
#276 [17:23] <brent> iv been trying for a few days to get the windows 10 bedrock and iv been trying to get the code but it keeps telling me that there are none left at the moment to try again later, its been a few days of trying now and im wandering if there even are copies left. yes i bought minecraft in 2015
#277 [17:30] * Jay [webchat@47-41-116-218.dhcp.unas.mo.charter.com] has joined #minecrafthelp
#278 [17:30] * h0wellmoon [webchat@047-013-218-044.res.spectrum.com] has joined #minecrafthelp
#279 [17:31] <h0wellmoon> anyone know what error -3 means
#280 [17:31] <Jay> im getting an account error when I got and play Minecraft on windows 10
#281 [17:31] <h0wellmoon> same
#282 [17:31] <Jay> I got it yesterday
#283 [17:31] <Jay> and now today
#284 [17:33] <h0wellmoon> is yours saying something is wrong with your account?
#285 [17:33] <Jay> im getting that same error -3
#286 [17:33] * IcyRavenclaw [webchat@072-187-019-237.res.spectrum.com] has joined #minecrafthelp
#287 [17:33] <Jay> it says their is an error with your account
#288 [17:33] <h0wellmoon> yeah its the same here
#289 [17:34] <Jay> i cant use any of my skins, texture packs nothing
#290 [17:34] <IcyRavenclaw> My minecraft is not working. It keeps telling to put it in applications and I do, but it still doesn't work. What do I do?
#291 [17:35] <h0wellmoon> What do you mean? When does it say that?
#292 [17:35] <IcyRavenclaw> When I click on it on my desktop
#293 [17:37] <h0wellmoon> what are applications?
#294 [17:37] <IcyRavenclaw> In finder
#295 [17:37] <Jay> I'm its missing files for the game to run
#296 [17:37] <Jay> thinking
#297 [17:38] <h0wellmoon> ohh
#298 [17:38] <Jay> with that i think just deleting and redownloading it would fix it
#299 [17:39] * h0wellmoon [webchat@047-013-218-044.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#300 [17:40] * Jay [webchat@47-41-116-218.dhcp.unas.mo.charter.com] has quit. (Quit: webchat.esper.net)
#301 [18:02] * Matt0 [webchat@c-73-36-46-28.hsd1.mi.comcast.net] has joined #minecrafthelp
#302 [18:02] <Matt0> Hello
#303 [18:03] <Matt0> Im unable to open my minecraft, I've tried to run as administrator, deleted and reinstalled multiple times i dont know whats going on, This only happened suddenly.
#304 [18:08] * Al_Saher [webchat@37-165-89-21.coucou-networks.fr] has joined #minecrafthelp
#305 [18:11] <Al_Saher> Hi, I've been experiencing issues with my minecraft launcher for about a week and a half now. It just won't load, I click on the icon on my desktop and nothing happens, I see the little blue circle and then it disappears and nothing happens, no matter how long I wait. I tried to launch it with admin rights or to delete and re download it again from
#306 [18:11] <Al_Saher> minecraft, it just won't work. The weirdest thing is that nothing happened between the last time it worked and the first time it didn't. So thanks a lot if you're able to help me, it's not a pressing matter but it kinda annoy me to not be able to go back to my game after quite some time spent :)
#307 [18:12] <Matt0> ^^ i got the same issue
#308 [18:12] <Al_Saher> sorry to say that but i'm really pleased that i'm not the only one !
#309 [18:13] <Al_Saher> i think i tried almost everything (apart from the solution if it exists)
#310 [18:16] * Al_Saher [webchat@37-165-89-21.coucou-networks.fr] has quit. (Quit: webchat.esper.net)
#311 [18:16] * Neko4 [webchat@n106-71-110-200.rdl2.qld.optusnet.com.au] has joined #minecrafthelp
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#313 [18:21] * MikePlays_ [webchat@user185-94-5-51.luminet.cz] has quit. (Quit: webchat.esper.net)
#314 [18:31] * REEEE [webchat@cpc153765-ldry4-2-0-cust182.2-1.cable.virginm.net] has joined #minecrafthelp
#315 [18:32] <REEEE> When i open minecraft it crashes
#316 [18:50] <REEEE> pls help
#317 [18:54] * hyygrgrgrgrgyyyyyyyyyyyyyyyyyy [webchat@cpc153765-ldry4-2-0-cust182.2-1.cable.virginm.net] has joined #minecrafthelp
#318 [18:54] <hyygrgrgrgrgyyyyyyyyyyyyyyyyyy> my minecraft keeps crashing
#319 [19:18] * YapraKafa [webchat@94.54.122.98] has joined #minecrafthelp
#320 [19:18] <YapraKafa> Hello
#321 [19:19] <YapraKafa> hello
#322 [19:20] * SuchPlayz3422 [webchat@45.74.75.67] has joined #minecrafthelp
#323 [19:25] <SuchPlayz3422> Hi guys! I have a problem on my PC. I am using MC-Launcher for Optifine and Forge, and when I try to log in, it sends me an error message: https://pastebin.com/JYqB9FGd . I am very frustrated, and when I try with the official launcher, it says: ''Invalid username or password''. I changed my password and still does not works. It does work on other c
#324 [19:25] <SuchPlayz3422> omputers. I had this problem since I plugged in an Ethernet cabla a few days ago. Please awnser, it would be much appreciated.
#325 [19:34] <hyygrgrgrgrgyyyyyyyyyyyyyyyyyy> my minecraft keeps crashing
#326 [19:35] <hyygrgrgrgrgyyyyyyyyyyyyyyyyyy> i want to play play.skycade.net
#327 [19:45] <hyygrgrgrgrgyyyyyyyyyyyyyyyyyy> where is the staff
#328 [19:45] <hyygrgrgrgrgyyyyyyyyyyyyyyyyyy> we all need help
#329 [20:13] * Victorr [webchat@17.250.212.218.starhub.net.sg] has joined #minecrafthelp
#330 [20:14] <Victorr> I have an acount but when i try to load minecraft it doesn't load it comes up with a grey screen saying Failed to load URL mojang://launcher/i
#331 [20:15] <Victorr> does anyone knoww what is happeneing
#332 [20:15] <Victorr> is it a compouter problem or something like that or not
#333 [20:15] <Victorr> has it happened to you guys
#334 [20:41] * SuchPlayz3422 [webchat@45.74.75.67] has joined #minecrafthelp
#335 [20:44] * skye2 [webchat@172-11-156-109.lightspeed.tpkaks.sbcglobal.net] has joined #minecrafthelp
#336 [20:45] <skye2> The problem is that I'm able to play the latest versions of Minecraft but I'm unable to play the version 1.1 and 1.0 (and maybe other old versions). The error messages states: "Failed to download file, the file contents differ from what was expected."
#337 [20:48] * SuchPlayz3422 [webchat@45.74.75.67] has quit. (Quit: webchat.esper.net)
#338 [20:48] <Victorr> oh ok
#339 [20:49] <Victorr> let me try
#340 [20:49] <Victorr> im going to get back to you in ssome time
#341 [20:51] * TinyKittenPaw [webchat@c-98-254-169-202.hsd1.fl.comcast.net] has joined #minecrafthelp
#342 [20:54] <TinyKittenPaw> I bought an account from a friend and forgot my password, i do not own the email therefore, i cannot reset it. they will not come online to read my messages, what do i do?
#343 [20:56] * hyygrgrgrgrgyyyyyyyyyyyyyyyyyy [webchat@cpc153765-ldry4-2-0-cust182.2-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#344 [20:57] <TinyKittenPaw> is everyone taken? ;-;
#345 [20:58] <TinyKittenPaw> well, i have to go
#346 [20:58] <TinyKittenPaw> bye c:
#347 [20:58] <TinyKittenPaw> bye c:
#348 [20:58] * TinyKittenPaw [webchat@c-98-254-169-202.hsd1.fl.comcast.net] has left #minecrafthelp
#349 [21:01] <skye2> Thanks vic
#350 [21:27] * brent [webchat@47.98.30.50.arbucklecomm.com] has quit. (Quit: webchat.esper.net)
#351 [22:11] * sam_smorkle [webchat@75-54-230-234.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#352 [22:12] <sam_smorkle> I have this weird thing where whenever i try to open the game it just says that "exit code 1" or something. what do.
#353 [22:13] <mattym> ??> sam_smorkle launcher/log
#354 [22:13] <Mightyena> sam_smorkle: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#355 [22:13] <sam_smorkle> thank you
#356 [22:15] <sam_smorkle> ill give it in a sec
#357 [22:17] <mattym> sam_smorkle, Take your time
#358 [22:21] <sam_smorkle> how do i install ubuntu?
#359 [22:21] <sam_smorkle> oh wait i dont need an account
#360 [22:22] <sam_smorkle> ok here it is
#361 [22:22] <sam_smorkle> https://paste.ubuntu.com/p/pKCjZK5jZQ/
#362 [22:22] <mattym> sam_smorkle, Ok, can you also get another paste with the contents of this file from your PC: C:\Program Files (x86)\Minecraft Launcher\runtime\jre-x64\hs_err_pid3116.log
#363 [22:23] * tumbleweed [~bildramer@p200300CF373AB200421A6BF164E1A1A9.dip0.t-ipconnect.de] has quit. (Remote host closed the connection)
#364 [22:23] <sam_smorkle> ok ill try
#365 [22:23] * tumbleweed [~bildramer@p200300CF373AB200421A6BF164E1A1A9.dip0.t-ipconnect.de] has joined #minecrafthelp
#366 [22:24] <sam_smorkle> https://paste.ubuntu.com/p/y82hq5SFgq/
#367 [22:24] <sam_smorkle> here you go
#368 [22:25] <mattym> sam_smorkle, Ok just a moment
#369 [22:25] <sam_smorkle> ok thank you for the help
#370 [22:27] <mattym> sam_smorkle, Ok, lets try this before anything else.
#371 [22:27] <sam_smorkle> ok
#372 [22:27] <mattym> ??> sam_smorkle av/adwcleaner
#373 [22:27] <Mightyena> sam_smorkle: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#374 [22:27] <Mightyena> sam_smorkle: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#375 [22:28] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has quit. ()
#376 [22:34] * sam_smorkle [webchat@75-54-230-234.lightspeed.sntcca.sbcglobal.net] has joined #minecrafthelp
#377 [22:34] <sam_smorkle> ok im back
#378 [22:34] <sam_smorkle> i did the malware cleaner
#379 [22:34] <mattym> sam_smorkle, Test the game again
#380 [22:35] <sam_smorkle> ok
#381 [22:37] <sam_smorkle> aww it still says
#382 [22:37] <sam_smorkle> Process crashed with exit code 1
#383 [22:39] <sam_smorkle> what should i do
#384 [22:39] <mattym> sam_smorkle, Ok, we need to check a few more logs/scans
#385 [22:39] <mattym> ??> sam_smorkle tools/hjt
#386 [22:39] <Mightyena> sam_smorkle: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#387 [22:39] <Mightyena> sam_smorkle: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#388 [22:39] <sam_smorkle> ok
#389 [22:39] <mattym> and after that
#390 [22:39] <mattym> ??> sam_smorkle win/dxdiag
#391 [22:39] <Mightyena> sam_smorkle: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#392 [22:41] <sam_smorkle> https://paste.ubuntu.com/p/h3WGhqkGHH/
#393 [22:42] <mattym> sam_smorkle, One potential issue there, get the other log then I will figure out what needs to be done.
#394 [22:44] <sam_smorkle> https://paste.ubuntu.com/p/7DM2vMc2N4/
#395 [22:44] <sam_smorkle> there it is
#396 [22:46] <mattym> sam_smorkle, Ok, try this first. In Discord, make sure the ingame overlay feature is off, then try to load the game again.
#397 [22:52] <sam_smorkle> it didnt work
#398 [22:52] <mattym> sam_smorkle, Ok lets see if the outdated graphics driver is causing the issue.
#399 [22:52] <sam_smorkle> ok
#400 [22:52] <mattym> sam_smorkle, Download and Install the most recent version listed under Windows 10 64-Bit from here https://www.amd.com/en/support/graphics/radeon-400-series/radeon-rx-400-series/radeon-rx-480
#401 [22:53] <mattym> sam_smorkle, The one listed as released 11/18/2019
#402 [23:00] <sam_smorkle> i tried that and it said my system rejected it
#403 [23:00] <mattym> sam_smorkle, What was the exact message it gave?
#404 [23:01] <sam_smorkle> it says its not designed to run on windows or contains an error
#405 [23:02] <mattym> sam_smorkle, And you downloaded the first option listed when you clicked on Win 10 64-bit on the page I linked?
#406 [23:03] <sam_smorkle> yea
#407 [23:03] <mattym> sam_smorkle, And its a custom built desktop right?
#408 [23:03] <mattym> sam_smorkle, Or was it sold under a brand name?
#409 [23:04] <sam_smorkle> its sold under a brand
#410 [23:04] <mattym> sam_smorkle, Which one?
#411 [23:04] <sam_smorkle> i dont actually know
#412 [23:05] <mattym> sam_smorkle, Ok lets make sure one of the game files is not messed up.
#413 [23:05] <mattym> ??> sam_smorkle win/reinst
#414 [23:05] <Mightyena> sam_smorkle: You may need to reinstall the locally installed files that Minecraft puts into place.
#415 [23:05] <Mightyena> sam_smorkle: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#416 [23:06] * abfsa [webchat@88.115.212.218.starhub.net.sg] has joined #minecrafthelp
#417 [23:06] <abfsa> hello
#418 [23:07] * abfsa [webchat@88.115.212.218.starhub.net.sg] has quit. (Client Quit)
#419 [23:07] <sam_smorkle> ok i deleted the files
#420 [23:07] <mattym> sam_smorkle, Test the game again, it may take longer than normal
#421 [23:11] <sam_smorkle> i deleted all the files and redownloaded the game and it still crashed
#422 [23:12] <mattym> sam_smorkle, Ok, one last thing I can think of trying.
#423 [23:12] <mattym> sam_smorkle, Do you know if you have installed Java on the computer yourself?
#424 [23:16] <sam_smorkle> ya i redownloaded java and it didnt work
#425 [23:16] <mattym> sam_smorkle, Ok, one moment
#426 [23:17] <mattym> sam_smorkle, Go to your C drive, then the Program Files folder (not Program Files x86)
#427 [23:18] <sam_smorkle> ok
#428 [23:18] <sam_smorkle> im there
#429 [23:18] <mattym> sam_smorkle, Do you see a Java folder there?
#430 [23:19] <sam_smorkle> yes
#431 [23:20] <mattym> sam_smorkle, Ok if you open that, is there one or more than one folder there?
#432 [23:20] <sam_smorkle> yea the jre file
#433 [23:21] <mattym> sam_smorkle, Ok what is the exact folder name?
#434 [23:22] <mattym> sam_smorkle, of the jre one
#435 [23:22] <sam_smorkle> jre1.8.0_231
#436 [23:23] <mattym> sam_smorkle, Ok, open up the minecraft launcher, and go to the Installation tab at the top
#437 [23:23] <mattym> sam_smorkle, Once there click on the one that says Latest Release
#438 [23:23] <sam_smorkle> ok
#439 [23:24] <mattym> sam_smorkle, Click on the more options button, then scroll down
#440 [23:24] <mattym> sam_smorkle, Click in the text box under Java Executable, and enter the following there: C:\Program Files\Java\jre1.8.0_231\bin\javaw.exe
#441 [23:25] <mattym> sam_smorkle, Then click save, click on the Play tab, then try to start the game again
#442 [23:25] <sam_smorkle> i dont think i have that version of the launcher
#443 [23:25] <mattym> sam_smorkle, Are you using the official launcher?
#444 [23:26] <sam_smorkle> wait
#445 [23:26] <sam_smorkle> the jvm launcher?
#446 [23:26] <sam_smorkle> i mean jvm arguments
#447 [23:26] <sam_smorkle> is that the one you were referring to
#448 [23:26] <mattym> sam_smorkle, No, right above that it should say Java Executable
#449 [23:27] <sam_smorkle> i see the java executable
#450 [23:27] <mattym> sam_smorkle, Right, in the text box right under that, enter: C:\Program Files\Java\jre1.8.0_231\bin\javaw.exe
#451 [23:29] <sam_smorkle> i only have java executable and jvm arguments
#452 [23:29] <mattym> sam_smorkle, Right
#453 [23:29] <mattym> sam_smorkle, You need to enter the text into the box under Java Executable
#454 [23:30] <sam_smorkle> so jvm arguments
#455 [23:30] <mattym> sam_smorkle, No
#456 [23:30] <sam_smorkle> i might have the wrong launcher
#457 [23:30] <mattym> sam_smorkle, Under where it says Java Executable, do you see where it says <use bundled java runtime>?
#458 [23:32] <sam_smorkle> its not there
#459 [23:32] <sam_smorkle> could you send me the link for the right launcher installer
#460 [23:33] <mattym> sam_smorkle, Your launcher has a Installations tab right?
#461 [23:33] <sam_smorkle> yea
#462 [23:33] <mattym> sam_smorkle, Then its the right launcher.
#463 [23:35] <mattym> sam_smorkle, Does yours not look like this https://imgur.com/a/KtcSbqC
#464 [23:35] <sam_smorkle> yea
#465 [23:36] <mattym> sam_smorkle, So you do not have the box marked in red here https://imgur.com/a/HWAKJZm
#466 [23:37] <sam_smorkle> i do
#467 [23:37] <sam_smorkle> have the box
#468 [23:37] <mattym> sam_smorkle, Thats where you put: C:\Program Files\Java\jre1.8.0_231\bin\javaw.exe
#469 [23:39] <sam_smorkle> ok
#470 [23:39] <mattym> sam_smorkle, Now hit save
#471 [23:39] <mattym> sam_smorkle, Then go back to the play tab, and try to start the game again
#472 [23:40] <sam_smorkle> ok
#473 [23:41] <sam_smorkle> now it just says the game crashed immediatly after starting
#474 [23:41] <sam_smorkle> wait
#475 [23:41] <mattym> sam_smorkle, Can you get me a new log
#476 [23:41] <mattym> sam_smorkle, Let me know if you need the instructions again
#477 [23:43] <sam_smorkle> https://paste.ubuntu.com/p/GfN4Y2FJCJ/
#478 [23:43] <sam_smorkle> i already did the virus check stuff and i was fine on that
#479 [23:44] <mattym> sam_smorkle, Well at least its properly using the newer Java, but that does not seem the be the source of your issue.
#480 [23:44] <sam_smorkle> yea
#481 [23:44] <mattym> sam_smorkle, Unfortunately, I am out of time for the night. I would come back tomorrow and see if anyone else has an idea of what to check.
#482 [23:45] <sam_smorkle> ok
#483 [23:45] <sam_smorkle> thank you for the help