#1 [00:56] * Pyrus_ [~pyrus@coffee-break.at] has joined #minecrafthelp
#2 [00:56] * Pyrus [~pyrus@coffee-break.at] has quit. (Ping timeout: 198 seconds)
#3 [00:56] * pico [pico@stuff.picocom.net] has quit. (Ping timeout: 198 seconds)
#4 [00:56] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has quit. (*.net *.split)
#5 [00:56] * lead_pipe23 [~Lead@38.29.184.242] has quit. (*.net *.split)
#6 [00:56] * Pyrus_ is now known as Pyrus
#7 [00:56] * Santii27 [webchat@40-176-245-190.fibertel.com.ar] has joined #minecrafthelp
#8 [00:56] * picoX [pico@stuff.picocom.net] has joined #minecrafthelp
#9 [00:56] <Santii27> Hi
#10 [00:56] * picoX is now known as pico
#11 [00:56] <Santii27> Someone can help me please?
#12 [00:57] <Santii27> I can´t open Minecraft
#13 [00:57] * lead_pipe23 [~Lead@38.29.184.242] has joined #minecrafthelp
#14 [00:57] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has joined #minecrafthelp
#15 [01:16] * Nash [webchat@cpe-75-82-118-92.socal.res.rr.com] has joined #minecrafthelp
#16 [01:18] <Nash> hi when i open the game it works great but when i go on a server and the server has a custom texture pack my game crashes
#17 [01:18] <Andrio> ??> Nash launcher/game-log
#18 [01:18] <Andrio> ??> Nash launcher/game-output
#19 [01:18] <Mightyena> Nash: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#20 [01:18] <Mightyena> Nash: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to https://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#21 [01:18] <Andrio> hm, that's for the old launcher
#22 [01:19] <Andrio> ??> Nash launcher/crash-log
#23 [01:19] <Mightyena> Nash: We need to see your crash log, which is created after a crash.
#24 [01:19] <Mightyena> Nash: Open your .minecraft folder (ask us how to get there if you don't know) then open the crash-reports folder found there. Then open the most recent text file and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#25 [01:19] <Nash> i posted it
#26 [01:19] <Nash> to that link
#27 [01:20] * Santii27 [webchat@40-176-245-190.fibertel.com.ar] has quit. (Quit: webchat.esper.net)
#28 [01:20] <Nash> it happens when i get into a server
#29 [01:20] <Nash> and the sever loads a texture pack
#30 [01:21] <Andrio> Nash, what link?
#31 [01:22] <Nash> to post the crash log
#32 [01:23] <Nash> can i send the crash log little by little to show you?
#33 [01:26] <Nash> https://paste.ubuntu.com/p/2QC2mKf8r7/
#34 [01:26] <Nash> there
#35 [01:28] <Nash> did i do it right can you guys see the crash log thing?
#36 [01:29] <Andrio> Nash, yes
#37 [01:29] <Andrio> ??> Nash Mac/software-update
#38 [01:29] <Mightyena> Nash: You need to install all available Software Updates available for your Mac.
#39 [01:29] <Mightyena> Nash: To do so, click the Apple icon in the top left of the screen, and click Software Update. Continue to install updates until there are none.
#40 [01:30] <Nash> thank you so much!!
#41 [01:30] <Nash> when i click the apple icon it doesnt say i have a software update
#42 [01:33] <Nash> my computer says i do not have any software updates
#43 [02:16] * Ken [webchat@99-8-76-27.lightspeed.rcsntx.sbcglobal.net] has joined #minecrafthelp
#44 [02:16] <Ken> I just bought minecraft, and when i get on, it says that i still have to buy full game. Is there a fix?
#45 [02:19] <Andrio> Ken, where did you buy the game from?
#46 [02:20] <Ken> microsoft store
#47 [02:32] * Peter [webchat@79.79.222.11] has joined #minecrafthelp
#48 [02:33] * Peter is now known as Guest28914
#49 [02:34] * Guest28914 [webchat@79.79.222.11] has quit. (Client Quit)
#50 [02:41] * Peter [webchat@79.79.222.11] has joined #minecrafthelp
#51 [02:41] <Peter> peter
#52 [02:41] * Peter is now known as Guest17679
#53 [02:43] <Guest17679> i have purchased minecraft we have the reciept but when downloding minecraft installer it says to purchase it
#54 [02:52] * trap1n [webchat@c-73-106-90-86.hsd1.ga.comcast.net] has joined #minecrafthelp
#55 [02:52] <trap1n> are minecraft servers down im unable to log in ?
#56 [02:52] <Andrio> Guest17679, where did you buy the game from?
#57 [02:52] <Andrio> trap1n, what happens when you try?
#58 [02:52] <trap1n> minecraft .net
#59 [02:53] <trap1n> its says failed authentication its happening to my friends too
#60 [02:54] <trap1n> just wondering if login services are down ?
#61 [02:54] * trap1n [webchat@c-73-106-90-86.hsd1.ga.comcast.net] has quit. (Client Quit)
#62 [03:56] * abc [webchat@pa49-178-36-234.pa.nsw.optusnet.com.au] has joined #minecrafthelp
#63 [03:58] <abc> Is there a way to go back to the 1.12 version of bedrock?
#64 [04:03] * EgoGerman [webchat@p57A076FB.dip0.t-ipconnect.de] has joined #minecrafthelp
#65 [04:03] <EgoGerman> Hallo, spricht jemand deutsch?
#66 [04:03] <EgoGerman> Seit dem letzten Update startet das Spiel leide rnicht mehr bei mir
#67 [04:09] <EgoGerman> English?
#68 [04:20] * kev [webchat@cpe-60-227-113-177.nb01.nsw.asp.telstra.net] has joined #minecrafthelp
#69 [04:21] <kev> i cant seem to be able login to the minecraft.net site. i click on the button but nothing happens, any ideas or reasons why?
#70 [04:22] * kev [webchat@cpe-60-227-113-177.nb01.nsw.asp.telstra.net] has quit. (Client Quit)
#71 [04:30] * Lreins [webchat@83-84-11-44.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#72 [04:32] <Lreins> hello today i wanted to play minecraft again. but i can click te icon as often as i want. but the game wont start. any ideas?
#73 [05:15] * mrsupershark1 [webchat@cpc93350-hers8-2-0-cust119.6-3.cable.virginm.net] has joined #minecrafthelp
#74 [05:15] <mrsupershark1> hi I cant play mc online can someone help
#75 [05:15] <mrsupershark1> ?
#76 [05:30] * _ZverskiySasha [webchat@5.158.236.225] has joined #minecrafthelp
#77 [05:31] * Dawlik2 [webchat@mm-33-184-121-178.gomel.dynamic.pppoe.byfly.by] has joined #minecrafthelp
#78 [05:31] <_ZverskiySasha> Hello
#79 [05:32] <_ZverskiySasha> I download minecraft from the official website (https://www.minecraft.net/ru-ru/) install and it does not start
#80 [05:33] <_ZverskiySasha> Everything used to work
#81 [05:36] <Dawlik2> my problem is that once I took have friend a license, put on it its one, and now not can buy licensiniyu and there same put its one Dawlik2, I am asking to you have reset nickname Dawlik2 on not used , and under pokuple a new licenses I his could use
#82 [05:37] <_ZverskiySasha> I run the launcher it downloads files and that's it
#83 [06:08] * _ZverskiySasha [webchat@5.158.236.225] has quit. (Quit: webchat.esper.net)
#84 [06:09] * Kocik10 [webchat@89-64-62-47.dynamic.chello.pl] has joined #minecrafthelp
#85 [06:09] <Kocik10> Whenever I try to open the Minecraft Launcher(App) it crashes immediately, this has been has been happening for quite a while now without a fix, I am on MacBook Air 2017, with all the required specs. It says this bug was RESOLVED but the operating system was Windows,
#86 [06:09] <Kocik10> I am on macOS Catalina
#87 [06:16] * Kocik10 [webchat@89-64-62-47.dynamic.chello.pl] has quit. (Quit: webchat.esper.net)
#88 [06:42] * Kubekkolo [webchat@public-gprs215470.centertel.pl] has joined #minecrafthelp
#89 [06:42] <Kubekkolo> Hi, I need Help
#90 [06:42] <Kubekkolo> I can't Log into Multiplayer server
#91 [06:43] <Kubekkolo> i buy minecraft premium but it not works
#92 [06:44] * Kubekkolo [webchat@public-gprs215470.centertel.pl] has quit. (Client Quit)
#93 [06:56] * Kubekkolo [webchat@public-gprs215470.centertel.pl] has joined #minecrafthelp
#94 [06:57] <Kubekkolo> Can everybody help me?
#95 [06:58] * quintessences [~K9-Relay@101.109.91.0] has quit. (Ping timeout: 189 seconds)
#96 [06:59] * mrsupershark1 [webchat@cpc93350-hers8-2-0-cust119.6-3.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#97 [07:05] * Kubekkolo [webchat@public-gprs215470.centertel.pl] has quit. (Quit: webchat.esper.net)
#98 [07:06] * Trojans [~peter@101.108.28.114] has joined #minecrafthelp
#99 [07:29] * SKyRockerzz_ [~SKyRocker@157.43.171.239] has joined #minecrafthelp
#100 [07:32] * SKyRockerzz_ [~SKyRocker@157.43.171.239] has quit. (Read error: Connection reset by peer)
#101 [08:03] * singularstasis [webchat@broadband-37.204-13-0.ip.moscow.rt.ru] has joined #minecrafthelp
#102 [08:03] * singularstasis [webchat@broadband-37.204-13-0.ip.moscow.rt.ru] has quit. (Client Quit)
#103 [08:05] <Greymagic27> Dawlik2, Hi. What's your exact problem?
#104 [08:07] * sahara910 [webchat@ool-4351fb5c.dyn.optonline.net] has joined #minecrafthelp
#105 [08:08] <sahara910> Hi, My email address no longer shows my son's realm subscription. I think when he updated his email it updated it to him as owner, but since it's paid I need to fix that... the email addresses are sahara910@gmail.com and littlemasterbuilder@gmail.com
#106 [08:09] <Greymagic27> ??> sahara910 account/send-email
#107 [08:09] <Mightyena> sahara910: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#108 [08:09] <sahara910> ok thanks
#109 [08:12] * sahara910 [webchat@ool-4351fb5c.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#110 [08:23] * mich [webchat@202-161-122-136.tpgi.com.au] has joined #minecrafthelp
#111 [08:23] <mich> 'minecraft launcher closed unexpectedly'
#112 [08:23] <mich> my download is a clean version on mac 10.14.8 and the launcher wouldnt open
#113 [08:34] * mich [webchat@202-161-122-136.tpgi.com.au] has quit. (Quit: webchat.esper.net)
#114 [09:00] * gangsterkill292 [webchat@ip-62-235-230-174.dsl.scarlet.be] has joined #minecrafthelp
#115 [09:01] <gangsterkill292> hello i cant play minecraft since i updated my pc to windwos 10
#116 [09:02] <gangsterkill292> i bought minecraft while my pc was windows 7 and now i updated it to windows 10 and now i cant play anymore it gives this error
#117 [09:07] <gangsterkill292> 8a65f35d6e2945fc8e837643c75e71b6
#118 [09:07] <gangsterkill292> pastebin
#119 [09:18] <Dawlik2> +Greymagic27 я забыл пароль и mail мне надо просто сделать так чтобы мой ник пропал, и я поставил его на новом аккануте
#120 [09:19] <Dawlik2> +Greymagic27 I forgot my password and mail I just need to make sure that my nickname is gone, and I put it on the new actinote
#121 [09:21] * quick [webchat@76-232-10-54.lightspeed.chrlnc.sbcglobal.net] has joined #minecrafthelp
#122 [09:23] * quick [webchat@76-232-10-54.lightspeed.chrlnc.sbcglobal.net] has quit. (Client Quit)
#123 [09:30] * fc [webchat@76-232-10-54.lightspeed.chrlnc.sbcglobal.net] has joined #minecrafthelp
#124 [09:31] <fc> trying to uninstall mc from c drive running into issue with ntuser.dat any help?
#125 [09:41] * Zunaka [~IceChat9@2a02:c7f:9cbd:df00:5480:bce2:d717:5010] has joined #minecrafthelp
#126 [09:44] * MikePlays_ [webchat@user185-94-5-51.luminet.cz] has joined #minecrafthelp
#127 [09:44] <MikePlays_> Hi, can I ask here to help with making resource packs? :D
#128 [09:44] * Siem_Peeters [webchat@84-25-180-14.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#129 [09:45] <Siem_Peeters> Hello sir/madam,
#130 [09:45] <Siem_Peeters> When I try to open Minecraft, the Minecraft icon pops up and then leaves.
#131 [09:46] <Siem_Peeters> So I can't play Minecraft.
#132 [09:46] <Siem_Peeters> I've tried several things, like delete and download again but that doesn't work
#133 [09:47] <Siem_Peeters> I also wanted to try and install java but I can't find the java download link
#134 [09:47] <Siem_Peeters> I don't know if I need java but I would like to know how I can solve this problem
#135 [09:48] * Siem_Peeters [webchat@84-25-180-14.cable.dynamic.v4.ziggo.nl] has quit. (Client Quit)
#136 [09:55] * DREMT [webchat@host86-164-179-93.range86-164.btcentralplus.com] has joined #minecrafthelp
#137 [09:56] <DREMT> Hi so I have logged in to Minecraft pe with Xbox but my name is stuck randomly generated please help
#138 [09:56] <DREMT> I want it to be my backstage
#139 [09:56] <DREMT> I mean gamers
#140 [09:57] <DREMT> Gamertag
#141 [09:57] * DREMT [webchat@host86-164-179-93.range86-164.btcentralplus.com] has quit. (Client Quit)
#142 [10:27] * Laurent [webchat@178.197.237.44] has joined #minecrafthelp
#143 [10:27] <Laurent> Hello
#144 [10:27] <Laurent> I cannot launch Minecraft at all
#145 [10:28] <Laurent> While trying to launch it, it installs the last launcher version and I get the pop up "minecraft stop working"
#146 [10:28] <Laurent> Already uninstall/reinstall Minecraft and downloaded the last Java vrersion but still get the issue
#147 [10:30] <Laurent> Already run in admin too
#148 [10:30] <Laurent> And after getting the pop uo error, when trying to launch Minecraft nothing is happening (it's not running in the task manager)
#149 [10:46] * sjf67175025 [webchat@072-180-075-141.res.spectrum.com] has joined #minecrafthelp
#150 [10:47] <sjf67175025> unable to launch Minecraft today - any tips on enabling debugs to find out what's wrong? i'm on win10
#151 [10:52] * gangsterkill292 [webchat@ip-62-235-230-174.dsl.scarlet.be] has quit. (Quit: webchat.esper.net)
#152 [10:53] <sjf67175025> fyi - already completely un-installed both launcher and app - downloaded launcher install. After install completed, started launcher and after a brief msg about updating, it never started anything. Watching task manager, I can see the launcher runs (barely any mem/cpu consumption) and then it goes away
#153 [10:56] * Rokas [webchat@edu7FC5.kent.ac.uk] has joined #minecrafthelp
#154 [10:57] <Rokas> I am currently trying to buy minecraft java edition and when i create an account and try to login an error message appears.
#155 [10:58] * Rokas [webchat@edu7FC5.kent.ac.uk] has quit. (Client Quit)
#156 [11:11] * edkh [webchat@ev-esr1-74-215-195-211.fuse.net] has joined #minecrafthelp
#157 [11:11] * edkh [webchat@ev-esr1-74-215-195-211.fuse.net] has quit. (Client Quit)
#158 [11:42] * Huntex27 [webchat@cpc132848-tonb5-2-0-cust525.know.cable.virginm.net] has joined #minecrafthelp
#159 [11:42] <Huntex27> cant redeem a code anyone know how to help or up to helping?
#160 [11:42] <Huntex27> would be hugely appreciated
#161 [11:44] * Huntex27 [webchat@cpc132848-tonb5-2-0-cust525.know.cable.virginm.net] has quit. (Client Quit)
#162 [11:57] * Dr0 [webchat@99-53-97-134.lightspeed.cyprtx.sbcglobal.net] has joined #minecrafthelp
#163 [11:58] * Dr0 [webchat@99-53-97-134.lightspeed.cyprtx.sbcglobal.net] has quit. (Client Quit)
#164 [11:59] * Afgun [webchat@d72-39-66-212.home1.cgocable.net] has joined #minecrafthelp
#165 [12:00] <Afgun> Hello, I have a problem with my chat being a different language German I think. My language is set to english and everything is english except for the chat.
#166 [12:11] * Laurent [webchat@178.197.237.44] has quit. (Quit: webchat.esper.net)
#167 [12:13] * bassman [webchat@occm-108.dhcp.grp3-rng2.tnspnc.blomand.net] has joined #minecrafthelp
#168 [12:13] <bassman> cannot receive verification email for new account
#169 [12:14] <bassman> I've requested multiple times for code to be resent but still not receiving the email to verify\
#170 [12:17] * bassman [webchat@occm-108.dhcp.grp3-rng2.tnspnc.blomand.net] has quit. (Client Quit)
#171 [12:47] * Rattime [webchat@c-107-2-198-139.hsd1.co.comcast.net] has joined #minecrafthelp
#172 [12:48] * Rattime [webchat@c-107-2-198-139.hsd1.co.comcast.net] has quit. (Client Quit)
#173 [13:06] * Dawlik2 [webchat@mm-33-184-121-178.gomel.dynamic.pppoe.byfly.by] has quit. (Quit: webchat.esper.net)
#174 [13:07] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#175 [13:09] * chris [webchat@172-10-41-227.lightspeed.austtx.sbcglobal.net] has joined #minecrafthelp
#176 [13:10] <chris> one of my worlds on Minecraft on xbox one did not reload and said it was corrupted on the cloud. is there a way to retrieve any other way?
#177 [13:14] <CubeTheThird> chris, you'd have to contact xbox support about that one
#178 [13:15] <chris> are you sure? I called the Microsoft Store after geek squad and they Microsoft said to go to mojang support which led me to you
#179 [13:15] * maxwellb2012 [webchat@ool-182e8a95.dyn.optonline.net] has joined #minecrafthelp
#180 [13:16] <maxwellb2012> hey I am unable to use anything relating to my minecraft account from my home ip and the only way to log into my account and log into the website and launcher is to use a vpn. I really need help fixing this issue
#181 [13:16] <CubeTheThird> chris, as far as I'm aware, the cloud data is being managed by Microsoft. I suppose you could try contacting Mojang support, though normally they deal with account issues
#182 [13:16] <CubeTheThird> ??> chris mojang/email
#183 [13:16] <Mightyena> chris: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#184 [13:16] <Mightyena> chris: Note: Do NOT send more than one at a time.
#185 [13:17] <CubeTheThird> maxwellb2012, what happens without the VPN?
#186 [13:17] * Beans [webchat@c-107-2-198-139.hsd1.co.comcast.net] has joined #minecrafthelp
#187 [13:17] <maxwellb2012> well it says wrong credetials on the launcher and on the website it wont even let me press the log in button but on the mojang website it works
#188 [13:17] <CubeTheThird> ??> maxwellb2012 tools/hjt
#189 [13:17] <Mightyena> maxwellb2012: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#190 [13:17] <Mightyena> maxwellb2012: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#191 [13:18] <maxwellb2012> ok
#192 [13:19] <Beans> ive been trying to start up minecraft and it keeps getting stuck on the start up mojang page but I have enough space and strorage for it and ive been trying reinstalling and restarting and nothing has worked.
#193 [13:19] <CubeTheThird> Beans, let's have you run a malware scan
#194 [13:19] <SlimeDiamond> Is your java version up-to-date?
#195 [13:19] <CubeTheThird> ??> Beans av/adwcleaner
#196 [13:19] <Mightyena> Beans: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#197 [13:19] <Mightyena> Beans: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#198 [13:19] <maxwellb2012> https://paste.ubuntu.com/p/VYwpTpCttg/
#199 [13:19] <Beans> my java is up to date
#200 [13:20] <CubeTheThird> ??> maxwellb2012 info/mcleaks
#201 [13:20] <Mightyena> maxwellb2012: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#202 [13:20] <Mightyena> maxwellb2012: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#203 [13:22] <maxwellb2012> 0_0
#204 [13:22] <Beans> and mojang keeps crashing when I load it up if you need the logs I have them
#205 [13:22] <CubeTheThird> Beans, please follow the instructions Mightyena gave you
#206 [13:23] * chris [webchat@172-10-41-227.lightspeed.austtx.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#207 [13:23] <maxwellb2012> how do I delete all of those files?
#208 [13:24] <CubeTheThird> ??> maxwellb2012 win/hosts/edit
#209 [13:24] <Mightyena> maxwellb2012: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#210 [13:24] <Mightyena> maxwellb2012: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#211 [13:25] <maxwellb2012> ok and next?
#212 [13:25] <CubeTheThird> maxwellb2012, in that file, remove all the lines that have mojang in them
#213 [13:25] <maxwellb2012> ok and then save and close it and change my mojang password and I should be good??
#214 [13:26] <CubeTheThird> maxwellb2012, yes that's right. Also you should make sure your VPN is disabled
#215 [13:28] <maxwellb2012> ok so now all of that has been done so I'm going to launch minecraft and see what happens
#216 [13:28] <CubeTheThird> go ahead
#217 [13:33] * beand [webchat@c-107-2-198-139.hsd1.co.comcast.net] has joined #minecrafthelp
#218 [13:34] <beand> so I had cleaned out my pc and it restarted how would I go now about getting minecraft to load?
#219 [13:35] <CubeTheThird> beand, try opening it now
#220 [13:35] <beand> ok
#221 [13:36] <Afgun> Im going to repost my problem because i dont think anyone saw it. I have a problem with my chat being a different language German I think. My language is set to english and everything is english except for the chat.
#222 [13:37] <maxwellb2012> sweet I now have a fully working minecraft account thank you L)
#223 [13:37] <CubeTheThird> maxwellb2012, glad it works
#224 [13:37] <beand> thank you so much it worked ^^
#225 [13:37] * maxwellb2012 [webchat@ool-182e8a95.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#226 [13:37] <CubeTheThird> Afgun, is this on a server, or even in singleplayer?
#227 [13:51] * jalocagi [webchat@cpe-67-246-44-142.nycap.res.rr.com] has joined #minecrafthelp
#228 [13:51] * Afgun [webchat@d72-39-66-212.home1.cgocable.net] has quit. (Quit: webchat.esper.net)
#229 [13:51] <jalocagi> I am trying to reset my password but no longer have access to the email on my account?
#230 [13:53] * jalocagi [webchat@cpe-67-246-44-142.nycap.res.rr.com] has quit. (Client Quit)
#231 [14:00] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#232 [14:06] * Connor [webchat@dynamic-68-64-124-111.tvscable.com] has joined #minecrafthelp
#233 [14:09] <Connor> I am on Windows and I used to have mods but I deleted .minecraft and everything so I still have this issue... basically, my minecraft when I load up a world, it gets stuck on Loading and Building Terrain but when I fullscreen it the Loading goes away and it just says building terrain and stays there forever
#234 [14:09] <CubeTheThird> ??> Connor launcher/log
#235 [14:09] <Mightyena> Connor: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
#236 [14:15] <Connor> https://paste.ubuntu.com/p/RQNNdQx3qV/
#237 [14:15] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#238 [14:17] <CubeTheThird> Connor, that the full log you get when you try creating a world? Also, does this happen in the latest full release (1.14.4)>
#239 [14:17] <Connor> hmm? lemme see
#240 [14:23] <Connor> In 1.14.4 it just instantly crashes
#241 [14:23] <Connor> and heres the log for a new world
#242 [14:24] <Connor> https://paste.ubuntu.com/p/27XD6dFczr/
#243 [14:24] <Connor> and I didn't have 1.14.4 downloaded before so just skip all the download stuff in the log
#244 [14:24] <CubeTheThird> Connor, that's the log you get when it crashes?
#245 [14:24] <Connor> when it starts not responding, yes
#246 [14:25] <CubeTheThird> Connor, can you open the .minecraft folder?
#247 [14:25] <Connor> yes
#248 [14:25] <CubeTheThird> Connor, there find the latest.log
#249 [14:25] <Connor> mk
#250 [14:25] <CubeTheThird> Connor, copy that on to https://paste.ubuntu.com
#251 [14:26] <Connor> https://paste.ubuntu.com/p/5tNGG9fZFY/
#252 [14:27] <CubeTheThird> Connor, hmm this is strange. Does multiplayer works? can you try connecting to this server: mctest.ae97.net
#253 [14:27] <Connor> Ill try
#254 [14:28] <Connor> nope, it does the same thing
#255 [14:28] <CubeTheThird> Connor, can you send me the log for that one?
#256 [14:29] <Connor> mk
#257 [14:30] <Connor> https://paste.ubuntu.com/p/mPCzYcn7Fy/
#258 [14:30] <CubeTheThird> Connor, well that's somewhat helpful. Let's check your video drivers
#259 [14:30] <CubeTheThird> ??> Connor win/dxdiag
#260 [14:30] <Mightyena> Connor: Follow the instructions here: https://minecrafthopper.net/help/pixel-format-not-accelerated/support/#dxdiag
#261 [14:32] <Connor> its checkin em
#262 [14:33] <Connor> ok, done
#263 [14:33] <Connor> what do I do from here?
#264 [14:33] <CubeTheThird> Connor, did you follow ALL the instructions on that page?
#265 [14:33] <Connor> oh, didn't read the rest
#266 [14:33] <Connor> here,
#267 [14:34] <Connor> https://paste.ubuntu.com/p/849zXvgyKs/
#268 [14:35] * MikePlays_ [webchat@user185-94-5-51.luminet.cz] has quit. (Quit: webchat.esper.net)
#269 [14:35] <CubeTheThird> Connor, well I see a problem, which is probably the cause of your issues. You have 3 monitors correct?
#270 [14:36] <Connor> 2
#271 [14:36] <CubeTheThird> Connor, hmm interesting. Can you check to make sure they are both plugged into your graphics card?
#272 [14:37] <Connor> they are
#273 [14:37] <CubeTheThird> Connor, hmm odd. Your report is listing both your Nvidia graphics, as well as Intel, which shouldn't be the case unless something is using it
#274 [14:37] <Connor> but one is plugged in through an adapter because I only have 1 hdmi port and the others are display port
#275 [14:37] <CubeTheThird> Connor, ya adapters are fine
#276 [14:37] <Connor> mk
#277 [14:38] <Connor> and i had this problem way before i got my second monitor
#278 [14:38] <CubeTheThird> Connor, to be clear, your PC is a full desktop right?
#279 [14:38] <Connor> its a tower, yes
#280 [14:39] <CubeTheThird> Connor, hmm I wonder if you've got software using it
#281 [14:39] <CubeTheThird> ??> Connor tools/hjt
#282 [14:39] <Mightyena> Connor: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#283 [14:39] <Mightyena> Connor: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#284 [14:41] <Connor> it said my system was denied access to the host file
#285 [14:41] <Connor> I pressed ok and it went on
#286 [14:41] <Connor> but here is the file,
#287 [14:42] <Connor> https://paste.ubuntu.com/p/ZFdCR3cmzd/
#288 [14:43] <CubeTheThird> Connor, oh. Huh. Well I found the problem. Not a video driver thing it seems. You've got malware
#289 [14:43] <CubeTheThird> ??> Connor av/adwcleaner
#290 [14:43] <Mightyena> Connor: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#291 [14:43] <Mightyena> Connor: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#292 [14:44] <Connor> k
#293 [14:46] * Connor [webchat@dynamic-68-64-124-111.tvscable.com] has quit. (Quit: webchat.esper.net)
#294 [14:48] * Connor [webchat@dynamic-68-64-124-111.tvscable.com] has joined #minecrafthelp
#295 [14:48] <Connor> Mk, I am back
#296 [14:48] <CubeTheThird> Connor, try playing now
#297 [14:49] <Connor> mk
#298 [14:50] <Connor> it works now
#299 [14:50] <Connor> thank u so much
#300 [14:50] <CubeTheThird> awsome!
#301 [14:50] <CubeTheThird> have fun!
#302 [14:50] <Connor> peace!
#303 [14:50] * Connor [webchat@dynamic-68-64-124-111.tvscable.com] has quit. (Client Quit)
#304 [15:14] * kyle [webchat@CPEa456cc49be4d-CMa456cc49be4b.cpe.net.cable.rogers.com] has joined #minecrafthelp
#305 [15:15] <kyle> i forgot my email to my account so i cant get into my account but i have a transaction id to prove i bought it what do i do
#306 [15:15] <CubeTheThird> kyle, you will need to contact Mojang support to restore the account
#307 [15:15] <CubeTheThird> ??> kyle mojang/email
#308 [15:15] <Mightyena> kyle: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#309 [15:15] <Mightyena> kyle: Note: Do NOT send more than one at a time.
#310 [15:15] <CubeTheThird> kyle, make sure you send them an email address you can access, and tell them the original account address in the comments
#311 [15:17] <kyle> what account address and also tried emailing about a month ago never got back to me
#312 [15:17] <CubeTheThird> kyle, did you get the automated response message from them?
#313 [15:17] <kyle> yes
#314 [15:18] <CubeTheThird> kyle, then all I can recommend is that you continue to wait for their response
#315 [15:19] <kyle> oof that sucks just trying to play but they take forever to answer and i dont want to buy it again
#316 [15:20] <CubeTheThird> kyle, I don't know what the status is right now, but for a time there was a long delay for responses, because of a huge increase in players sending in support requests
#317 [15:22] <kyle> do they not have a phone support team?
#318 [15:22] <CubeTheThird> kyle, they do not
#319 [16:02] * Roode [webchat@mta-24-28-100-253.tx.rr.com] has joined #minecrafthelp
#320 [16:02] <Roode> Hi, I am having problems getting into servers, here is the error I have been getting constantly: https://prnt.sc/q1hhy7
#321 [16:03] * Roode [webchat@mta-24-28-100-253.tx.rr.com] has quit. (Client Quit)
#322 [16:04] * Roode [webchat@mta-24-28-100-253.tx.rr.com] has joined #minecrafthelp
#323 [16:05] <Roode> Hi, I am having issues playing multiplayer, these are the errors I keep getting: http://prntscr.com/q1hj02 and https://prnt.sc/q1hhy7 What can I do to fix these so I can play with friends?
#324 [16:05] <CubeTheThird> Roode, that says you're running out of memory. Are you using mods?
#325 [16:05] <Roode> The pixelmon mod
#326 [16:05] <CubeTheThird> Roode, have you allocated more memory to the game?
#327 [16:05] <Roode> Umm
#328 [16:05] <Roode> Im not to sure
#329 [16:06] <Roode> How do you do that?
#330 [16:06] <CubeTheThird> Roode, hold f3+c in the game to force it to crash
#331 [16:07] <Roode> I cant get on the single player as or even load multiplayer
#332 [16:07] <CubeTheThird> Roode, you should be able to do that from the game menu
#333 [16:07] <Roode> Nothing happens when I do that
#334 [16:08] <CubeTheThird> Roode, you hold f3+c for like 30 seconds, and it should eventually crash
#335 [16:09] <Roode> nothing happened
#336 [16:09] <CubeTheThird> Roode, hmm I wonder if the mods disabled that. Are you using the official game launcher?
#337 [16:10] <Roode> No, I am using the technic launcher
#338 [16:10] <Roode> Probably explains the issue
#339 [16:11] <CubeTheThird> Roode, ah. Sorry but we only really support vanilla game and launcher here. I recommend you look for directions on setting more memory for that launcher elsewhere
#340 [16:11] <Roode> Ok
#341 [16:21] * Murry [webchat@129.21.52.77] has joined #minecrafthelp
#342 [16:23] <Murry> Hello, I'm having issues with my Minecraft client, which among my friends, one other is having the same issue. The multiplayer menu where you can add servers and have your servers listed there, it's unable to connect to some of the server (some) and if you try to connect through the add server sections, it just "freezes" and then lags out saying "N
#343 [16:23] <Murry> etwork unreachable". However, if I put the IP address in the Direct Connect, I have zero issues logging into the server. I've tried fully uninstalling/reinstalling with no success. I'm on the same network with my other laptop and it has zero issues. Same goes for my friend.
#344 [16:27] <CubeTheThird> Murry, can you give an example of a server that does, and a server that doesn't work?
#345 [16:28] <Murry> Sure, do you want screenshots?
#346 [16:29] <CubeTheThird> Murry, just the server addresses should be enough
#347 [16:29] <CubeTheThird> sorry I g2g
#348 [16:29] <Murry> Rip, alright
#349 [16:52] * Zunaka [~IceChat9@2a02:c7f:9cbd:df00:5480:bce2:d717:5010] has quit. (Ping timeout: 198 seconds)
#350 [16:58] * Tom [webchat@73.61.23.1] has joined #minecrafthelp
#351 [16:59] <Tom> Anyone know how I can play minecraft again. I joined way back and its saying my account was already migrated but I have not played in years and never migrated it
#352 [17:12] * Murry [webchat@129.21.52.77] has quit. (Quit: webchat.esper.net)
#353 [18:21] * bruh [webchat@31-10-150-107.cgn.dynamic.upc.ch] has joined #minecrafthelp
#354 [18:21] <bruh> hello?
#355 [18:26] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has quit. ()
#356 [18:27] <bruh> anyone here?
#357 [18:30] <bruh> hello?
#358 [18:31] * bruh [webchat@31-10-150-107.cgn.dynamic.upc.ch] has quit. (Quit: webchat.esper.net)
#359 [18:55] * OldManNaz [webchat@199-168-200-4.Skyrunner.net] has joined #minecrafthelp
#360 [18:56] <OldManNaz> I can't get Minecraft to launch, even after re-installing the launcher
#361 [19:19] * bambear [webchat@173-31-29-20.client.mchsi.com] has joined #minecrafthelp
#362 [19:20] <bambear> hey why cant i use the new snapshot
#363 [19:35] * darkgeminos [webchat@173-217-65-64-lkch.mid.dyn.suddenlink.net] has joined #minecrafthelp
#364 [19:35] <darkgeminos> my minecraft laucher wont start idk what wrong help
#365 [19:55] <darkgeminos> i have tried everything uninstalled and reinstalled 3 times removed all mods that i had saved
#366 [20:15] * Apple [webchat@173-218-80-205-nixa.mid.dyn.suddenlink.net] has joined #minecrafthelp
#367 [20:17] <Apple> Um hi I was wondering how I could join someone using LAN. Everything I've tried has failed so far
#368 [20:18] <mattym> Apple, Is the person on the same network as you?
#369 [20:19] <Apple> Yes.
#370 [20:19] <mattym> Apple, What OS are the computers on?
#371 [20:20] <Apple> OS?
#372 [20:20] <mattym> Apple, Mac or Windows
#373 [20:20] <Apple> Oh Mac
#374 [20:21] <mattym> Apple, Both computers?
#375 [20:21] <Apple> Yes. Does it make a difference that one is a laptop and one is a desktop?
#376 [20:21] <mattym> Apple, Close the game on both computers, then on both go to the Settings app, and in the Safety & Security section make sure the default Mac firewall is off. Then try to start and join the LAN world again.
#377 [20:22] <Apple> Ok thank you!
#378 [20:57] * ethan1221ethan [webchat@173-80-174-161.stabcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#379 [20:59] <ethan1221ethan> Trying to get account migrated to new account and I can't remember the payment method or email, but I think I know the username.
#380 [21:00] <mattym> ethan1221ethan, You will need to contact Mojang.
#381 [21:00] <mattym> ??> ethan1221ethan account/send-email
#382 [21:00] <Mightyena> ethan1221ethan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#383 [21:04] * MastaFoolio [webchat@65-128-20-54.mpls.qwest.net] has joined #minecrafthelp
#384 [21:06] * ethan1221ethan [webchat@173-80-174-161.stabcmtk01.res.dyn.suddenlink.net] has quit. (Quit: webchat.esper.net)
#385 [21:06] <MastaFoolio> My world crashed in I believe the 1.51.1 snapshot. It kept crashing upon reload so I tried to open it in 1.14 and now everything is gone? I tried loading a backup file but I never figured out how to get my world to come back.... just the terrain.
#386 [21:06] <MastaFoolio> 1.15.1*
#387 [21:07] <mattym> MastaFoolio, Snapshots are not stable, do not make worlds you care about in them.
#388 [21:07] <MastaFoolio> it loaded it in that automaticlyotherise I never wouldve
#389 [21:08] <MastaFoolio> is my world gone? I spent months on it
#390 [21:08] <mattym> MastaFoolio, To load a snapshot, you need to tell it to, it does not do it automatically
#391 [21:08] <MastaFoolio> dang idk what im doing then
#392 [21:09] <MastaFoolio> whenever it asks to load a on a new version I make a backup
#393 [21:09] <mattym> MastaFoolio, Yes, but you cannot load them in older versions.
#394 [21:11] <MastaFoolio> is this why when i load a backup file nothing is there?
#395 [21:12] <MastaFoolio> all i do is open the zip and copy into the saves folder, but i feel like im missing a step
#396 [21:12] <MastaFoolio> to get my stuff
#397 [21:12] <MastaFoolio> like my base and achievements
#398 [21:20] <MastaFoolio> is there a way to load a world backup file and have my buildings and achievements load too?
#399 [21:20] <MastaFoolio> all i get when i load a backup is the riginal terrain
#400 [21:20] <MastaFoolio> original*
#401 [21:22] <mattym> MastaFoolio, If thats all its showing you, thats all that was saved.
#402 [21:25] * Charlone [webchat@CPEa84e3fcf40d3-CMa84e3fcf40d0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#403 [21:25] <Charlone> Stuck on loading screen on mojan
#404 [21:25] <Charlone> What do i do?
#405 [21:25] <mattym> ??> Charlone av/adwcleaner
#406 [21:25] <Mightyena> Charlone: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#407 [21:25] <Mightyena> Charlone: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#408 [21:27] * Charlone [webchat@CPEa84e3fcf40d3-CMa84e3fcf40d0.cpe.net.cable.rogers.com] has quit. (Client Quit)
#409 [21:32] <MastaFoolio> dang that's a bummer all of my backups do this. is there something i need to do for it to save my progress when i create backups?
#410 [21:33] <MastaFoolio> RIP world i spent the last six month building
#411 [21:35] <mattym> MastaFoolio, You need to create your own backups are you build and progress.
#412 [21:35] <mattym> MastaFoolio, The initial backup it makes will only be what was present at that time.
#413 [21:36] * Charlone [webchat@CPEa84e3fcf40d3-CMa84e3fcf40d0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#414 [21:36] <Charlone> I've used the Adwcleaner what is the next step
#415 [21:36] <mattym> Charlone, Check the game again
#416 [21:36] <Charlone> thanks Matty
#417 [21:37] <MastaFoolio> when i load any backups nothing is there. even my most recent backups
#418 [21:39] <Charlone> Okay thanks its working, thanks for your help! you're amazing. Great work
#419 [21:44] <MastaFoolio> do you know why my backup files don't have any of my progress?
#420 [21:45] <Andrio> MastaFoolio, how recent?
#421 [22:12] * OldManNaz [webchat@199-168-200-4.Skyrunner.net] has quit. (Quit: webchat.esper.net)
#422 [22:36] * luci [webchat@pool-100-12-30-17.nycmny.fios.verizon.net] has joined #minecrafthelp
#423 [22:36] <luci> hiiiiii
#424 [22:37] <luci> i had java on my old email and now i dont have acsess to java
#425 [22:38] * luci [webchat@pool-100-12-30-17.nycmny.fios.verizon.net] has quit. (Client Quit)
#426 [22:50] * Sangrail_ [webchat@205-185-99-52.directcom.com] has joined #minecrafthelp
#427 [22:51] <Sangrail_> I am trying to play with a friend but I can't because Mojang hasn't implemented a multiplayer friend system. I have tried creating a server and LAN but it still does not work.
#428 [22:52] * MastaFoolio [webchat@65-128-20-54.mpls.qwest.net] has quit. (Quit: webchat.esper.net)
#429 [22:55] <darkgeminos> Yo my minecraft wont open any help?
#430 [23:08] * Jam_Jam [webchat@184.103.175.69] has joined #minecrafthelp
#431 [23:08] <Jam_Jam> username wont update
#432 [23:09] <Jam_Jam> Why wont my username update?
#433 [23:09] <mattym> ??> Jam_Jam launcher/relog
#434 [23:09] <Mightyena> Jam_Jam: Click your Minecraft username (or email address) in the upper left part of the launcher, select Log out, then re-enter your info and try the game again.
#435 [23:10] * Jam_Jam [webchat@184.103.175.69] has quit. (Client Quit)
#436 [23:12] <darkgeminos> anyone know why my launcher wont even launch
#437 [23:12] <mattym> darkgeminos, Windows or Mac Pc?
#438 [23:12] <darkgeminos> windows
#439 [23:13] <mattym> darkgeminos, Check the info here https://www.reddit.com/r/Minecraft/comments/dfkmnm/psa_launcher_issue_fix/