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#3 [02:59] * winzooo [webchat@103-52-206-170.dynamic.unlimitedinternet.co.nz] has joined #minecrafthelp
#4 [02:59] <winzooo> hello there. When I log into the minecraft launcher, it says invalid email or password even though I literally just reset it.
#5 [03:02] * Cristi [webchat@81.196.174.63] has joined #minecrafthelp
#6 [03:02] <Cristi> hello
#7 [03:03] <Cristi> when i try to connect in launcher is say invalid email or password
#8 [03:03] <Cristi> and on other computer its working
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#18 [08:59] <Janovsky> hello i have a problem with log in to minecraft launcher it sais invalid email or password. I changed my password and wait 2 days and nothing still it sais invalid email or password i also can not log in to minecraft.net. I was logged in that account from other pc could this be problem?
#19 [08:59] * Anaberu_ [webchat@94.197.121.168.threembb.co.uk] has joined #minecrafthelp
#20 [09:01] <Greymagic27> ??> Janovsky tools/hjt
#21 [09:01] <Mightyena> Janovsky: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#22 [09:01] <Mightyena> Janovsky: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#23 [09:03] <Janovsky> ok i am downloading
#24 [09:05] * Anaberu_ [webchat@94.197.121.168.threembb.co.uk] has quit. (Quit: webchat.esper.net)
#25 [09:10] <Janovsky> what i need to do in this website? https://paste.ubuntu.com
#26 [09:10] <Janovsky> i dont get any link
#27 [09:10] <Greymagic27> Paste the output from hijackthis into the 'content' field, and put a name in the 'poster' field.
#28 [09:10] <Greymagic27> Once you've done that, click 'paste!' and send the link you get
#29 [09:12] <Janovsky> https://paste.ubuntu.com/p/ym2QPkGdSm/ this link?
#30 [09:13] <Greymagic27> Uninstall softetherVPN
#31 [09:14] <Janovsky> oh i didnt even jnow i have vpn beacuse 1 year ago i run once vpn
#32 [09:14] <Janovsky> and i thought i uninstall it
#33 [09:15] <Janovsky> ok i done it now i can log into my account?
#34 [09:15] <Greymagic27> Try
#35 [09:18] <Janovsky> oh still it says invalid email or password before this conversation i tried my password 5 times maybe my account is locked for few hours
#36 [09:18] <Greymagic27> Could you send a new hijackthis log?
#37 [09:18] <Janovsky> new link?
#38 [09:18] <Greymagic27> Yes, a new log.
#39 [09:19] <Janovsky> ok
#40 [09:20] <Janovsky> when i try to open hijackthis it says hijackthis is alredy running
#41 [09:21] <Greymagic27> Log out and log back into your PC.
#42 [09:21] <Janovsky> ok and how i can run back this conversation?
#43 [09:21] <Greymagic27> The same way you got here :P
#44 [09:22] <Janovsky> oof i do not remember i try some website and one guy share link to this
#45 [09:22] <Greymagic27> https://minecraftirc.net/minecrafthelp/landing/
#46 [09:22] <Janovsky> ok i need to copy this and then paste
#47 [09:33] * Janovsky [webchat@152.161.130.31.net.nelsonas.net] has joined #minecrafthelp
#48 [09:33] <Janovsky> yo im back
#49 [09:33] <Janovsky> are you here?
#50 [09:33] <Greymagic27> Welcome back. Can you try logging in now?
#51 [09:34] <Janovsky> i will send u link or?
#52 [09:34] <Greymagic27> Try logging in first.
#53 [09:34] <Janovsky> ok
#54 [09:35] <Janovsky> aww still it say invalid email or password
#55 [09:35] <Greymagic27> Alright. Go ahead and send a new hijackthis log
#56 [09:35] <Greymagic27> ??> Janovsky tools/hjt
#57 [09:35] <Mightyena> Janovsky: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#58 [09:35] <Mightyena> Janovsky: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#59 [09:35] <Janovsky> ok
#60 [09:36] <Janovsky> https://paste.ubuntu.com/p/DBVTkBK7kM/ here
#61 [09:36] <Greymagic27> ??> Janovsky win/hosts/edit
#62 [09:36] <Mightyena> Janovsky: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#63 [09:36] <Mightyena> Janovsky: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#64 [09:36] <Greymagic27> Janovsky, Once you've removed the entry, save the file by pressing CTRL+S then change your minecraft password
#65 [09:37] <Janovsky> wait pls say it again i dont understand
#66 [09:37] <Greymagic27> Janovsky, You need to go into your windows host file and remove the two entries added by MCLeaks
#67 [09:38] <Janovsky> oh i know it will be problem mcleaks ok i will do it
#68 [09:40] <Janovsky> and where is location of note block?
#69 [09:40] <Janovsky> or no noteblock but notepad
#70 [09:45] <Janovsky> ok im in now i need to delete everythink in that file?
#71 [09:50] <Janovsky> ok im in my acc thanks a lot
#72 [09:59] * Sparklze [webchat@x2e7226c5.dyn.telefonica.de] has joined #minecrafthelp
#73 [10:05] <Sparklze> https://paste.gg/p/anonymous/d2ef26e7bd204bd785c447e338167880
#74 [10:08] <Sparklze> i see that in the faq is listed that i should use java 1.8.0_51 on Windows
#75 [10:08] <Sparklze> ill try that now
#76 [10:08] * Mr_Andersen [webchat@ti0013a400-2444.bb.online.no] has joined #minecrafthelp
#77 [10:10] <Mr_Andersen> My F3 screen doesn't show Targeted block or fluid info, when looking at blocks, is this a bug?
#78 [10:11] <Sparklze> in which version Mr_Andersen?
#79 [10:12] <Mr_Andersen> The latest version
#80 [10:12] <Sparklze> can you maybe upload a screeshot?
#81 [10:12] <Sparklze> it should show in the top right corner
#82 [10:12] <Sparklze> somewhere in the middle lines
#83 [10:13] <Mr_Andersen> How do I upload screenshots?
#84 [10:14] <Sparklze> https://imgbb.com/
#85 [10:16] <Mr_Andersen> https://ibb.co/m08QfYN
#86 [10:20] <Mr_Andersen> I first encountered the issue whilst using 1.14.4-OptiFine_HD_U_F4, then checked vanilla minecraft and had the same issue.
#87 [10:21] <Sparklze> try going into vanilla
#88 [10:22] <Mr_Andersen> I have the same issue with vanilla 1.14.4
#89 [10:22] <Sparklze> i mean survival mode
#90 [10:23] <Mr_Andersen> No difference
#91 [10:23] <mattym> Mr_Andersen, From the game menu, go into options, then into chat settings. Make sure the reduce debug info option there is set to Off
#92 [10:24] <Mr_Andersen> That fixed it. Thanks for the help :)
#93 [10:24] <Mr_Andersen> That fixed it. Thanks for the help :)
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#95 [10:33] * Moha [webchat@93.168.199.30] has joined #minecrafthelp
#96 [10:33] <Moha> whats this
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#98 [10:36] <Sparklze> lol
#99 [10:41] <Sparklze> well guess ill stop playing from the mc launcher and keep playing from twitch
#100 [10:41] * Bleechedinferno [webchat@ip68-12-223-134.ok.ok.cox.net] has joined #minecrafthelp
#101 [10:45] <Bleechedinferno> I purchased a Minecraft card yesterday for the Java Edition. After paying for the card I went home and set up an account. However, when trying to log into the Minecraft launcher it says invalid email or password, therefore, I cannot sign in. Moreover, this is very frustrating since I purchased it yesterday and cannot even play on it. Furthermore, I
#102 [10:45] <Bleechedinferno> am hoping you can resolve my issue since I have had no help emailing Minecraft.net. Thanks, Bleechedinferno
#103 [10:45] <mattym> Bleechedinferno, What happens if you try to log in at minecraft.net ?
#104 [10:46] <Bleechedinferno> I hit login and nothing
#105 [10:46] <Bleechedinferno> I can login at Mojang though
#106 [10:46] <Bleechedinferno> which to me iis quite weird
#107 [10:46] <mattym> Bleechedinferno, Windows or Mac computer?
#108 [10:46] <Bleechedinferno> windows
#109 [10:46] <mattym> ??> Bleechedinferno info/mcleaks
#110 [10:46] <Mightyena> Bleechedinferno: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#111 [10:46] <Mightyena> Bleechedinferno: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#112 [10:46] <mattym> ??> Bleechedinferno win/hosts/edit
#113 [10:46] <Mightyena> Bleechedinferno: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#114 [10:46] <Mightyena> Bleechedinferno: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#115 [10:50] <Bleechedinferno> what do I do after pressing open?
#116 [10:50] <Bleechedinferno> do I need to save or anything?
#117 [10:50] * Okan [webchat@dslb-188-097-241-105.188.097.pools.vodafone-ip.de] has joined #minecrafthelp
#118 [10:50] <Okan> Hello
#119 [10:50] <Okan> is there someone?
#120 [10:51] <Okan> my account has been hacked
#121 [10:54] <Bleechedinferno> Mightyena thank you very much
#122 [10:54] <Bleechedinferno> Mightyena thank you very much
#123 [10:59] * Bleechedinferno [webchat@ip68-12-223-134.ok.ok.cox.net] has left #minecrafthelp
#124 [11:05] * bleechedinferno [webchat@ip68-12-223-134.ok.ok.cox.net] has joined #minecrafthelp
#125 [11:07] <bleechedinferno> ok I can now log into the launcher; however, I still cannot login into Minecraft.net
#126 [11:11] * MikePlays_ [webchat@user185-94-5-51.luminet.cz] has joined #minecrafthelp
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#129 [11:14] <MikePlays_> Hi, tried this multiple times, but I'll try to ask again.. I have problems with resoruce pack, I have multiple questions.. a) I tried to edit light in classic world by changing "world0" texture, it's not working, what's the problem? b) Is it possible to change texture based on name? (I know, it's possible based on durability, so..) c) Is it possibl
#130 [11:14] <MikePlays_> e to have "overlay" working together with another overlay? (Like overlay for grass and gravel)
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#132 [11:18] * Mike7 [webchat@tmpd8cb8a9e057e.STUDENT.CWRU.Edu] has joined #minecrafthelp
#133 [11:19] <Mike7> So my account was hacked and the username was changed. Now that I've recovered the account it wont let me rename the account
#134 [11:19] <Mike7> I really would like to not be called "ElPatitoJuan"
#135 [11:19] * oriunt [webchat@ip5f5bf298.dynamic.kabel-deutschland.de] has quit. (Client Quit)
#136 [11:21] <Mike7> #minecrafthelp\
#137 [11:21] <Mike7> #minecrafthelp\
#138 [11:28] * bleechedinferno [webchat@ip68-12-223-134.ok.ok.cox.net] has left #minecrafthelp
#139 [11:43] * ggdaniel9967 [webchat@45.225.110.56.actecinternet.net.br] has joined #minecrafthelp
#140 [11:43] <ggdaniel9967> ola tudo bem ?
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#144 [12:11] * digitalfunk62 [webchat@dD5777B66.access.telenet.be] has joined #minecrafthelp
#145 [12:15] <digitalfunk62> if I login on minecraft.net it doesn't do anything. When i try to login on minecraftlauncher its says "invaled password or e-mail adress" but i bought the game and verified my account, pls help.
#146 [12:21] * Beast_PT [webchat@213.138.224.151] has joined #minecrafthelp
#147 [12:21] <Beast_PT> Hi people
#148 [12:22] <Beast_PT> I dont know why, but I cant execute my launcher
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#150 [12:46] * jamo [webchat@host86-154-208-10.range86-154.btcentralplus.com] has joined #minecrafthelp
#151 [12:47] <jamo> cannot redownload Minecraft on new computer. its trying to charge me
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#156 [13:27] * welbuk [webchat@urs-fu.ptim.net.pl] has joined #minecrafthelp
#157 [13:27] <welbuk> hello
#158 [13:28] <welbuk> Soo i wasnt playing minecraft for like 2 months and tooday I wanted to play it and when i logged into my acconut it says that i can play DEMO only and that i havent purchased minecraft on this acconut
#159 [13:28] <welbuk> i bought the game from official minecraft website
#160 [13:28] <welbuk> And now it looks like i havent got the game
#161 [13:28] <mattym> welbuk, Are you sure you are logging in with the correct info?
#162 [13:29] <welbuk> yes
#163 [13:29] <mattym> ??> welbuk account/send-email
#164 [13:29] <Mightyena> welbuk: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#165 [13:32] <welbuk> where do i find transaction ID
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#167 [13:35] * tumbleweed [~bildramer@p200300CF373AB200421A6BF164E1A1A9.dip0.t-ipconnect.de] has joined #minecrafthelp
#168 [13:36] * braxhunter [webchat@CPE688f2e2c7f73-CM688f2e2c7f70.cpe.net.cable.rogers.com] has joined #minecrafthelp
#169 [13:36] <braxhunter> cannot load mincraft from launcher getting errors
#170 [13:38] <welbuk> where do i find transaction ID
#171 [13:38] <braxhunter> d930bf7a8ca94057b7a077240e988380
#172 [13:39] <braxhunter> org.lwjgl.glfw.GLFWErrorCallbackI.callback(GLFWErrorCallbackI.java:36)
#173 [13:39] <braxhunter> error I am getting
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#176 [14:01] * irineu_junior [webchat@218.161.11.177.btelway.com.br] has joined #minecrafthelp
#177 [14:01] <irineu_junior> We bought minecraft on a website, but at login says that the account does not exist
#178 [14:15] * Player2 [webchat@51.37.216.66] has joined #minecrafthelp
#179 [14:17] <Player2> Hi! I'm having some issues with my account and wasn't sure what category it would fall under. I bought MC a year ago and was playing it until July and now I've logged in to the right account [I checked emails and had a receipt of purchase] but it is telling me to buy the game.
#180 [14:21] * JB [webchat@68-202-197-247.res.bhn.net] has joined #minecrafthelp
#181 [14:24] <JB> My Minecraft Java Launcher doesn't start and all I get is the loading ring next to my mouse for about two seconds and then nothing. All my other games are running as intended including Minecraft Bedrock edition.
#182 [14:27] * irineu_junior [webchat@218.161.11.177.btelway.com.br] has quit. (Quit: webchat.esper.net)
#183 [14:34] * tas [webchat@pool-68-131-107-41.nrflva.fios.verizon.net] has joined #minecrafthelp
#184 [14:36] <tas> Hi. I have Minecraft Java edition downloaded (demo) on my laptop. I'm trying to log into my account (Sign in for free button) but it says I need to buy the full version. This didn't used to be an issue on my previous laptop which also had the demo. So I guess I'm wondering about how I can sign in without having to buy the game first.
#185 [14:38] * MikePlays_ [webchat@user185-94-5-51.luminet.cz] has quit. (Quit: webchat.esper.net)
#186 [14:47] * jesse0319 [webchat@ip70-160-80-249.hr.hr.cox.net] has joined #minecrafthelp
#187 [14:47] <jesse0319> Game Keeps Closing when Pressing Esc. It doesn't *crash*, just closes out to the start menu screen. This happens every time I press Esc in game. At first I thought it was a problem with mods, but it started happening when using the vanilla version too (I play on the latest release, not snapshots)
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#189 [15:06] * sjf67175025 [webchat@072-180-075-141.res.spectrum.com] has quit. (Quit: webchat.esper.net)
#190 [15:12] * Player2 [webchat@51.37.216.66] has quit. (Quit: webchat.esper.net)
#191 [15:14] <mattym> jesse0319, Are you sure its not just opening the ingame menu? (what Esc is supposed to do)
#192 [15:17] <jesse0319> I'm sure I know what the menu looks like :/ It goes back to the screen that says "singleplayer/multiplayer/etc"
#193 [15:17] <jesse0319> vanilla is miraculously fixed somehow now, idk why or how. Modded still has the issue, so I'll go to a modded help source. ty anyway
#194 [15:27] * randomnickname1 [webchat@75-140-248-166.dhcp.ftwo.tx.charter.com] has joined #minecrafthelp
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#196 [16:02] * Aura [webchat@cpe-98-5-203-187.buffalo.res.rr.com] has joined #minecrafthelp
#197 [16:03] <Aura> I can't get the game to launch and it is not updateing from version 1.14.4 what can i do?
#198 [16:06] <Aura> #minecrafthelp i cant get my game to boot up it just crashes plus i cant update my launcher from version 1.14.4
#199 [16:09] * Elijah [webchat@CPE00fc8d387ac3-CM00fc8d387ac0.cpe.net.cable.rogers.com] has joined #minecrafthelp
#200 [16:09] <Elijah> Yo
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#202 [16:22] * AlexDFa [webchat@dynamic-ip-186863273.cable.net.co] has joined #minecrafthelp
#203 [16:29] <AlexDFa> https://paste.gg/p/anonymous/ec80fe21645a48c38038d6b058b8f8aa
#204 [16:29] <AlexDFa> I need help with that problem guys :c
#205 [16:41] * JB [webchat@68-202-197-247.res.bhn.net] has joined #minecrafthelp
#206 [16:41] <JB> My Minecraft Java Launcher doesn't start and all I get is the loading ring next to my mouse for about two seconds and then nothing. All my other games are running as intended including Minecraft Bedrock edition.
#207 [17:00] * Zunaka_ [~IceChat9@2a02:c7f:9cbd:df00:b4a1:7502:6878:e48] has quit. (Read error: Connection reset by peer)
#208 [17:12] * Nano [webchat@2.49.249.254] has joined #minecrafthelp
#209 [17:12] <Nano> hey my minecraft keeps on crashing
#210 [17:33] * Jake [webchat@c-75-65-80-171.hsd1.la.comcast.net] has joined #minecrafthelp
#211 [17:34] <Jake> Hey, out of the blue after being installed for 2.5 years my minecraft is no longer willing to load. I cant even get the launcher up. I've uninstalled and reinstalled as well as restarted my pc repeatedly over the course of 2 weeks. Any ideas?
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#214 [19:33] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has quit. ()
#215 [19:37] <mattym> Jake, Windows or Mac computer?
#216 [20:00] * tumbleweed [~bildramer@p200300CF373AB200421A6BF164E1A1A9.dip0.t-ipconnect.de] has joined #minecrafthelp
#217 [20:02] * Jake [webchat@c-75-65-80-171.hsd1.la.comcast.net] has quit. (Quit: webchat.esper.net)
#218 [20:08] <JB> Im having the same problem as @Jake; in my case i use windows
#219 [20:09] <mattym> JB, Ok one moment
#220 [20:09] <mattym> JB, Try the info listed here https://www.reddit.com/r/Minecraft/comments/dfkmnm/psa_launcher_issue_fix/
#221 [20:30] <JB> it worked thanks @+mattym
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#224 [20:32] * kat89 [webchat@cpe-70-115-4-218.gt.res.rr.com] has joined #minecrafthelp
#225 [20:33] <NaN> Can someone join without WiFi but instead hotspot
#226 [20:34] <mattym> NaN, Depends on the hotspot. They do not always work all that well
#227 [20:35] <NaN> Does it matter what type of phone it is aswell?
#228 [20:35] <mattym> NaN, It can
#229 [20:35] <NaN> So let’s say an Android will it work?
#230 [20:35] <mattym> NaN, No way to know without trying
#231 [20:35] * kat89 [webchat@cpe-70-115-4-218.gt.res.rr.com] has quit. (Client Quit)
#232 [20:36] <NaN> Can you explain what LAN is?
#233 [20:36] <mattym> NaN, Local Area Network
#234 [20:36] <NaN> Is that important for multiplayer?
#235 [20:37] <mattym> NaN, All devices connected to a source/router are on a LAN. The LAN does not include the devices on the rest of the internet outside the source/router.
#236 [20:37] <mattym> NaN, If you want to do multiplayer via the LAN option, then yes its important.
#237 [20:38] <NaN> So would it be impossible for people to play if someone uses hotspot and the others use WiFi?
#238 [20:39] <mattym> NaN, Not on LAN, because they are not connected to the same source.
#239 [20:39] <NaN> Which phone companies don’t have a great hotspot?
#240 [20:44] * AdenMck [webchat@adenmck.me] has joined #minecrafthelp
#241 [20:46] <AdenMck> I'm having trouble, where I am considtently getting invalid session errors, and everytime I reopen the launcher, I am logged out. this issue has persisted across a windows reinstall. Also when logging into minecraft.net it says logged in, then verifying token, then says not logged in, redirecting to sign in. Does anybody have any suggestions
#242 [20:46] <AdenMck> ?
#243 [20:47] <mattym> AdenMck, Are you using some sort of VPN or Proxy connection?
#244 [20:47] <AdenMck> No
#245 [20:48] <mattym> AdenMck, Are you sure?
#246 [20:48] <AdenMck> Yes, I know that I am not
#247 [20:48] <mattym> AdenMck, Are you on a home network connection?
#248 [20:48] <AdenMck> Yes
#249 [20:49] <mattym> AdenMck, Then why is your connection to here showing as coming via CloudFlare
#250 [20:50] <AdenMck> Ummm, I dont know?
#251 [20:50] <mattym> AdenMck, Is there a chance your router itself is set to use a proxy or VPN?
#252 [20:51] <AdenMck> The only reference to cloudflare in my router is that the default DNS server is 1.1.1.1
#253 [20:52] <mattym> AdenMck, Ok that should be fine (i know it works for me)
#254 [20:53] <mattym> AdenMck, Though for me it does not visibly show up on my connection info. Lets see if something on the PC is re-routing
#255 [20:53] <mattym> ??> AdenMck tools/hjt
#256 [20:53] <Mightyena> AdenMck: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#257 [20:53] <Mightyena> AdenMck: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#258 [20:54] <AdenMck> https://paste.ubuntu.com/p/sCyz5jNGhx/
#259 [20:55] <mattym> AdenMck, Yeah that looks clean.
#260 [20:56] <mattym> AdenMck, When you reinstalled Windows, did you copy the old .minecraft folder over, or did you start fresh there as well?
#261 [20:56] <AdenMck> I didnt copy anything at all. Completely fresh
#262 [20:57] <mattym> AdenMck, Who is your actual Internet Service Provider?
#263 [20:57] <AdenMck> Aussie Broadband
#264 [20:58] * Jake [webchat@c-75-65-80-171.hsd1.la.comcast.net] has joined #minecrafthelp
#265 [20:59] <Jake> I don't know if I'm in the same chat as before, but I'm on windows, and after 2.5 years of mc being installed I can no longer load the launcher or game after repeated re installs, and many restarts of my computer. Does anyone know how I might fix this? Been going on for aound 2-3 weeks.
#266 [21:00] <mattym> Jake, Try the info listed here https://www.reddit.com/r/Minecraft/comments/dfkmnm/psa_launcher_issue_fix/
#267 [21:00] <mattym> AdenMck, Do you know if you have any specifically set permission settings on the computer?
#268 [21:00] <Jake> I'll check it out, thanks.
#269 [21:01] <AdenMck> I don't believe there are any
#270 [21:03] <mattym> AdenMck, Considering that its persisted through a clean install, I am not sure why the launcher keeps forgetting the log in info.
#271 [21:03] <mattym> AdenMck, But I may have a suggestion for the website.
#272 [21:03] <mattym> AdenMck, You said the DNS was set to use cloudflares 1.1.1.1 but I am also seeing the Google DNS 8.8.8.8 being used by the machine
#273 [21:03] <mattym> AdenMck, You may want to try clearing at least one of them.
#274 [21:05] <mattym> AdenMck, You may want to see if removing both and sticking with your ISPs provided DNS resolved both
#275 [21:05] <AdenMck> Ok, thanks. I will give that a try. The other issue I had is when I log into the launcher, even if I try to join a server that is known good, within 10 secs of the game launching I get the invalid session error.
#276 [21:06] <mattym> AdenMck, Yeah usual explanation for that would be an outdated or corrupt file (the one that saves the access token). But that would not explain it in your case, considering the clean install
#277 [21:07] <mattym> AdenMck, If it turns out the DNS was causing the issue with the site. It may also fix the launcher.
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#280 [21:13] <AdenMck> That seems to have fixed the issue. I didn't even think about DNS being a potential issue. Thanks so much for your help. I really appreciate it :)
#281 [21:14] <mattym> AdenMck, Did you need to turn off both?
#282 [21:14] <mattym> AdenMck, Or did just removing one work?
#283 [21:14] <AdenMck> I just turned all the DNS settings to get them automatically from ISP
#284 [21:14] <mattym> AdenMck, Ok
#285 [21:15] <mattym> AdenMck, I know the cloudflare one should work, but I have it set on my PC not the Router. So if you need to switch back to using one. Consider that method instead
#286 [21:16] * DuckMan156 [webchat@cpe-172-119-187-37.socal.res.rr.com] has joined #minecrafthelp
#287 [21:16] <DuckMan156> um hello im duckman156
#288 [21:17] <DuckMan156> my question is when i load minecraft java edition it says "not Responding"
#289 [21:17] <mattym> ??> DuckMan156 av/adwcleaner
#290 [21:17] <Mightyena> DuckMan156: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#291 [21:17] <Mightyena> DuckMan156: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#292 [21:18] <DuckMan156> thank you
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#294 [21:34] * Dylan [webchat@c-73-28-137-223.hsd1.fl.comcast.net] has joined #minecrafthelp
#295 [21:35] <Dylan> How do I contact Mojang support?
#296 [21:38] <mattym> Dylan, For what purpose?
#297 [21:38] * RealmHelp [webchat@47-42-117-66.dhcp.unas.mo.charter.com] has joined #minecrafthelp
#298 [21:39] <RealmHelp> Sooooo
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