#1 [00:24] * Wenzel99 [webchat@185-24-21-12.artemis-liberec.cz] has joined #minecrafthelp
#2 [00:26] <Wenzel99> Hello, I want to ask: I have a new computer with Windows 10 which is much better than my old one. Even after allocating 6GB ram to minecraft it can't load any world. What to do? It says insufficient RAM but I have 16GB
#3 [00:26] <Wenzel99> In processes it uses just 500MB ram for some reason
#4 [00:27] <GreyVulpine> Probably have another program that's running java, that's limiting how much memory java uses
#5 [00:27] <GreyVulpine> Using razor synapse?
#6 [00:27] <Wenzel99> No
#7 [00:27] <Wenzel99> Just now I noticed
#8 [00:28] <Wenzel99> It says GPU 0 - 3D
#9 [00:28] <Wenzel99> IS it using integrated graphics card?
#10 [00:28] <GreyVulpine> Probably
#11 [00:28] <GreyVulpine> Hit your windows+pause keys. Go to advanced system settings.
#12 [00:29] <GreyVulpine> Go to environment variables.
#13 [00:29] <GreyVulpine> Either under user variables or system variables, do you have one for _JAVA_OPTIONS?
#14 [00:30] <Wenzel99> I changed system variable to new JRE let's try
#15 [00:30] <Wenzel99> Java home
#16 [00:30] <GreyVulpine> Erm, that's not how that works.
#17 [00:30] <GreyVulpine> The launcher will have a path to the java it uses
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#19 [02:13] * NutrientR46 [webchat@c-73-229-93-176.hsd1.co.comcast.net] has joined #minecrafthelp
#20 [02:14] <NutrientR46> My game keeps exiting with error code 1 and will not let me open the error log from the launcher, I have installed the latest Java, reinstalled Minecraft, nothing is working, this very frustrating, I just want to play my game
#21 [02:17] <NutrientR46> here's what the error log says: https://paste.gg/p/anonymous/23197b5ab1d340c4b1f1814c2519e0b8
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#27 [05:01] * moti [webchat@zaq3d2e6ab6.zaq.ne.jp] has joined #minecrafthelp
#28 [05:02] <moti> Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!
#29 [05:02] <moti> What should i do?
#30 [05:08] <Andrio> Check back later?
#31 [05:24] * zakjj [webchat@5ec0403c.skybroadband.com] has joined #minecrafthelp
#32 [05:25] <zakjj> so everytime i put in my email and password it just says "log in" in grey and doesn't load anything?
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#34 [07:27] * Gongirl12 [webchat@cpc143546-oldh13-2-0-cust452.10-1.cable.virginm.net] has joined #minecrafthelp
#35 [07:28] <Gongirl12> hi am wondering if some one could help me
#36 [07:28] <Gongirl12> my Minecraft came up with game crashed message
#37 [07:32] <Gongirl12> and now its saying launching the game failed
#38 [08:29] * nick [webchat@cpe-74-128-241-135.kya.res.rr.com] has joined #minecrafthelp
#39 [08:29] * nick is now known as Guest34921
#40 [08:30] <Guest34921> so when i get into a server my chat box wont send the massage i am trying to send
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#42 [09:44] * MikePlays_ [webchat@user185-94-5-51.luminet.cz] has joined #minecrafthelp
#43 [09:45] <MikePlays_> Hi, tried this multiple times, but I'll try to ask again.. I have problems with resoruce pack, I have multiple questions..
#44 [09:45] <MikePlays_> a) I tried to edit light in classic world by changing "world0" texture, it's not working, what's the problem?
#45 [09:45] <MikePlays_> b) Is it possible to change texture based on name? (I know, it's possible based on durability, so..)
#46 [09:45] <MikePlays_> c) Is it possible to have "overlay" working together with another overlay? (Like overlay for grass and gravel)
#47 [09:56] * GV [~ident@c-76-112-227-86.hsd1.mi.comcast.net] has joined #minecrafthelp
#48 [09:56] * GV is now known as GreyVulpine
#49 [10:20] * Zunaka [~IceChat9@2a02:c7f:9cbd:df00:15b0:ff51:a4a9:4ca4] has joined #minecrafthelp
#50 [10:38] * Keeth [webchat@188-39-86-18.static.enta.net] has joined #minecrafthelp
#51 [10:39] <Keeth> hey i was wondering whether i will be able to get a refund on the minecraft java edition if my computer is unable to run it ?
#52 [10:39] <mattym> Keeth, What is preventing it from running?
#53 [10:40] <Keeth> nono i have not bought the game yet on pc, but i was wondeting whether if the game is unable to run so the computer is not powerful engouh, i could get a refund ?
#54 [10:40] <mattym> Keeth, Test with the Demo
#55 [10:40] <Keeth> ah i see, can i get the demo link please. i didnt know there was a demo
#56 [10:40] <Keeth> :)
#57 [10:41] <mattym> Keeth, Have you signed up for a Mojang account yet?
#58 [10:41] <Keeth> i dont believe i have
#59 [10:41] <mattym> Keeth, Create one, then grab the game download from minecraft.net
#60 [10:42] <Keeth> thank you
#61 [10:42] <Keeth> it sin a different language
#62 [10:42] <mattym> Keeth, Scroll to the bottom of the page and set the right one. (Next to the World icon)
#63 [10:43] <Keeth> oh ok thank you :)
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#65 [11:21] * Boticceli [webchat@static-9-112-225-77.ipcom.comunitel.net] has joined #minecrafthelp
#66 [11:21] <Boticceli> Hi
#67 [11:22] <Boticceli> I've been waiting for over 5 days to have an answer to my support request (89028) and still haven`'t got any answer.It is very urgent because I can't even use my card because of a payment issue that is certainly not my fault and it's starting to bother me.
#68 [11:22] <Boticceli> As I was trying to buy the game, an error while processing my credit card occured and the website told me to try entering the credit crd informtion again.I did that but still got the same error message so I left it.Later I checked my bank account and saw you had charged me the amount of the game (23.95) four times and so i had 4 "pending payments "
#69 [11:22] <Boticceli> making a total of 95.8 euros.
#70 [11:22] <Boticceli> As I said before, I've been waiting more than five days for any response but nothing.
#71 [11:23] <mattym> Boticceli, You will just need to wait till they respond. That is all the info we can offer on that topic.
#72 [11:23] <Boticceli> My credit card is blocked
#73 [11:23] <nate> Boticceli: You would probably have a better time getting your bank to handle it from their side, last I saw said in here the support team is backed up by months
#74 [11:24] <Boticceli> It's going to be 9 days today
#75 [11:24] <mattym> Boticceli, Again, nothing anyone here can do about that.
#76 [11:24] <Boticceli> and all i can hear from you is wait
#77 [11:24] <mattym> Boticceli, This is a volunteer run community tech support chat. We have no access to Mojangs systems.
#78 [11:25] <Boticceli> shameful
#79 [11:26] <mattym> Boticceli, Shameful that you came to a community support chat and expected us to have access to privileged information?
#80 [11:27] <Boticceli> Shameful that my last and only choice is coming here to see if a human answers my problem
#81 [11:27] <Boticceli> Shameful is the way Mojang works
#82 [11:28] <mattym> Boticceli, As nate suggested, if you have a banking issue, call your bank or card provider.
#83 [11:29] <Boticceli> And they tell me that it's a Mojang's issue
#84 [11:29] <mattym> Boticceli, You tell them payment has been made, and you have not received what you purchased. Tell them to you want to dispute the charges. They HAVE to comply.
#85 [11:42] * clarjon1 [~clarjon1@23-248-49-196.tpia.execulink.com] has quit. (Quit: clarjon1)
#86 [11:42] * troy [webchat@c-24-62-19-60.hsd1.ma.comcast.net] has joined #minecrafthelp
#87 [11:44] <troy> Hi there. I have paid for and downloaded Minecraft on my MacBook Pro, and when I click the Minecraft block in the bottom tool bar of my screen it says I can not open it because I am running from a DMG. Any idea on how to fix? Thank you
#88 [11:45] * Solo [webchat@pool-98-114-53-23.phlapa.fios.verizon.net] has joined #minecrafthelp
#89 [11:46] * Solo is now known as Guest72298
#90 [11:46] <Guest72298> I keep having this error pop up when I try to get the Windows 10 edition on pc: Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!
#91 [11:46] * troy [webchat@c-24-62-19-60.hsd1.ma.comcast.net] has quit. (Client Quit)
#92 [11:47] <Guest72298> hello?
#93 [11:51] <mattym> Guest72298, Did you read the message?
#94 [11:57] <Guest72298> yes, but its been for weeks
#95 [12:00] * Dovahlok [webchat@208-38-246-68.wsfdindl.metronetinc.net] has joined #minecrafthelp
#96 [12:02] <Dovahlok> i downloaded the launcher but every time i try to open it the load symbol flashes for half a second and then nothing happens
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#98 [12:10] * J3nkee [webchat@c145-89.icpnet.pl] has joined #minecrafthelp
#99 [12:12] <J3nkee> I can log in to Mojang, but I can't on Minecraft.net and Minecraft Launcher
#100 [12:14] <J3nkee> #minecrafthelp
#101 [12:18] * J3nkee [webchat@c145-89.icpnet.pl] has quit. (Quit: webchat.esper.net)
#102 [12:29] * Trash_panda_o3o [webchat@ip70-181-87-83.oc.oc.cox.net] has joined #minecrafthelp
#103 [12:30] <Trash_panda_o3o> My minecraft keeps glitching and the chunks float across my screen. Help?
#104 [12:33] <MikePlays_> Hi, tried this multiple times, but I'll try to ask again.. I have problems with resoruce pack, I have multiple questions..
#105 [12:33] <MikePlays_> a) I tried to edit light in classic world by changing "world0" texture, it's not working, what's the problem?
#106 [12:33] <MikePlays_> b) Is it possible to change texture based on name? (I know, it's possible based on durability, so..)
#107 [12:33] <MikePlays_> c) Is it possible to have "overlay" working together with another overlay? (Like overlay for grass and gravel)
#108 [12:34] * Trash_panda_o3o [webchat@ip70-181-87-83.oc.oc.cox.net] has quit. (Client Quit)
#109 [12:39] * Craftmine [webchat@ti0040a400-1125.bb.online.no] has joined #minecrafthelp
#110 [12:40] <Craftmine> i'm playing in a normal single player survival world, but when i try to throw eye of ender nothing happens.. is it a bug?
#111 [12:40] <Anna> when you made the world did you turn off generate structures?
#112 [12:41] <Craftmine> no i just made a normal survival world with normal settings
#113 [12:41] <Craftmine> i am standing inside a fortress but the eye doesn't throw at all
#114 [12:41] <Anna> fortress? or stronghold?
#115 [12:41] <Anna> in the overworld?
#116 [12:41] * VADemon [~VADemon@2a01:4f8:212:2f1d:88::41] has quit. (*.net *.split)
#117 [12:41] * knu [~knu@v055125.ppp.asahi-net.or.jp] has quit. (*.net *.split)
#118 [12:42] <Craftmine> i'm in the nether, i don't know the difference between fortress or stronghold but i guess it's a stronghold
#119 [12:42] <Craftmine> made of bricks
#120 [12:42] <Anna> the eye of ender goes to a stronghold, with the end portal
#121 [12:42] <Anna> strongholds are in the overworld
#122 [12:42] <Anna> and yes, stonebrick
#123 [12:43] <Craftmine> nice to find out i'm an absolute idiot lmao, thanks :)
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#127 [13:07] * Tiffer_ [webchat@mobile-107-77-198-203.mobile.att.net] has joined #minecrafthelp
#128 [13:08] <Tiffer_> Hello. All of my security questions are correct(I literally just changed them), and yet the minecraft troubleshooter says "At least one of these are incorrect" even though all of them /are/ correct.
#129 [13:08] <Tiffer_> Is this a bug?
#130 [13:09] * Tiffer_ [webchat@mobile-107-77-198-203.mobile.att.net] has quit. (Client Quit)
#131 [13:09] * winters [webchat@catv-188-142-218-152.catv.broadband.hu] has joined #minecrafthelp
#132 [13:10] <winters> unable to reset my password
#133 [13:11] <winters> do not get any of the reset emails
#134 [13:11] <winters> already wrote a support ticket like ~20days ago no answer
#135 [13:35] * Aron [webchat@cpc89262-grnk8-2-0-cust1716.14-2.cable.virginm.net] has joined #minecrafthelp
#136 [13:36] <Aron> Hi, I can't login into my account - it keeps saying "there is an issue with your account. you will not be able to use marketplace"
#137 [13:40] * winters [webchat@catv-188-142-218-152.catv.broadband.hu] has quit. (Quit: webchat.esper.net)
#138 [13:45] * Jawblado [webchat@c-73-70-249-59.hsd1.ca.comcast.net] has joined #minecrafthelp
#139 [13:46] <Jawblado> I have been trying to launch minecraft but I always crash and get the error: "Process crashed with exit code -805306360"
#140 [13:46] <Jawblado> https://media.discordapp.net/attachments/300032069977767936/649126356285784104/kuyvrjtrvyuub.PNG
#141 [13:47] <Jawblado> here's a picture of the output log
#142 [13:53] * Dennis [webchat@p5785AF88.dip0.t-ipconnect.de] has joined #minecrafthelp
#143 [13:53] <Dennis> Hello
#144 [13:54] <Jawblado> Hi
#145 [13:55] <Dennis> My mineraft is deleted from my computer and i can,t install it,because i have to pay but ive even buyed Minecraft
#146 [13:55] <Dennis> can you help me?
#147 [13:56] * Dennis [webchat@p5785AF88.dip0.t-ipconnect.de] has quit. (Client Quit)
#148 [13:57] * Aron [webchat@cpc89262-grnk8-2-0-cust1716.14-2.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#149 [14:00] * Szczepan7076 [webchat@p5B0CD4E5.dip0.t-ipconnect.de] has joined #minecrafthelp
#150 [14:00] <Szczepan7076> I cant not log in
#151 [14:01] <Szczepan7076> the minecraft.net button not working and i cant login to Minecraft Launcher
#152 [14:02] <Szczepan7076> rlly bor
#153 [14:02] <Szczepan7076> rlly AuBot
#154 [14:03] * helpme1458 [webchat@0540e500.skybroadband.com] has joined #minecrafthelp
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#156 [14:04] * Szczepan7076 [webchat@p5B0CD4E5.dip0.t-ipconnect.de] has quit. (Client Quit)
#157 [14:05] * Szczepan7076 [webchat@p5B0CD4E5.dip0.t-ipconnect.de] has joined #minecrafthelp
#158 [14:05] * kk [webchat@23-116-210-217.lightspeed.ltrkar.sbcglobal.net] has joined #minecrafthelp
#159 [14:05] <Kelgrinn> my minecraft keeps crashing even after i reinstalled it. does somebody know a sulution for this problem?
#160 [14:05] <Szczepan7076> i dont know
#161 [14:05] <kk> my minecraft won't open and I tried uninstalling and reinstalling and it still isn't working if anyone has an answer
#162 [14:05] <Kelgrinn> same here
#163 [14:05] <Kelgrinn> although it sends a crash report to me
#164 [14:06] <Kelgrinn> i dont know what it means though
#165 [14:06] <kk> mine doesn't do anything, it just gets the loading wheel for .5 seconds and then stops and never opens
#166 [14:06] <Szczepan7076> i cant login on minecraft . net and to Minecraft Launcher
#167 [14:07] <kk> i can log in but my minecraft.net account also makes it look like I havent ever bought it even though i have and have played it before on different computers with the same account
#168 [14:08] * Kelgrinn [webchat@vincentstudios.xs4all.nl] has quit. (Client Quit)
#169 [14:08] * April [webchat@96.31.179.161.dynamic.hamilton.net] has joined #minecrafthelp
#170 [14:09] <April> How do i move my .minecraft off of my ssd and onto my hardrive?
#171 [14:09] <Szczepan7076> on minecraft . net is the login button not working and i cant login on my PC cant login and on my old PC
#172 [14:10] <Szczepan7076> sorry but my english is bad :(
#173 [14:10] * TadAjaBrix [webchat@gw2.itbusiness.cz] has joined #minecrafthelp
#174 [14:10] <TadAjaBrix> Hi can someone help me with loggin error ?
#175 [14:10] <Szczepan7076> no
#176 [14:11] <TadAjaBrix> Oh well :/
#177 [14:12] <Szczepan7076> 4/5 months i cant login
#178 [14:13] <Szczepan7076> *3 months
#179 [14:13] <TadAjaBrix> Uh :/ how ? How did you repair it ?
#180 [14:13] <Szczepan7076> i not repair it
#181 [14:13] <Szczepan7076> i cant login
#182 [14:15] <TadAjaBrix> eh...
#183 [14:17] * helpme1458 [webchat@0540e500.skybroadband.com] has quit. (Quit: webchat.esper.net)
#184 [14:18] * Szczepan7076 [webchat@p5B0CD4E5.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
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#186 [14:21] * David [webchat@dslb-092-077-104-126.092.077.pools.vodafone-ip.de] has joined #minecrafthelp
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#188 [14:23] <David> I once sent the support the form of the parental consent so I could play and they kind of never replied to it
#189 [14:23] <David> Do I have to sent it again? If yes where? Or do I still have to wait?
#190 [14:25] * MikePlays_ [webchat@user185-94-5-51.luminet.cz] has quit. (Quit: webchat.esper.net)
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#196 [15:15] * rangerlauryn [webchat@IP-173-242-180-229.static.fibrenoire.ca] has joined #minecrafthelp
#197 [15:15] <rangerlauryn> My Minecraft downloaded something and then said it couldn't open no matter how many times I hit reopen
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#199 [15:47] * blorpy_blorp [webchat@172.58.87.43] has joined #minecrafthelp
#200 [15:48] <blorpy_blorp> hi, I just installed 1.14.4 and it's running extremely slowly (under 10 fps). I have a Radeon RX 590 and a Ryzen 3700X. CPU, RAM, GPU utilization is miniscule in task manager. 3DMark Time Spy runs over 30 fps. Any ideas?
#201 [15:58] * cdurr [webchat@c-98-192-181-21.hsd1.ca.comcast.net] has joined #minecrafthelp
#202 [15:59] <cdurr> how to i change a minecraft account to mojang without a username
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#205 [16:01] * Isla [webchat@50-39-180-32.bvtn.or.frontiernet.net] has joined #minecrafthelp
#206 [16:03] <Isla> Hello! My unmodded minecraft (version 1.14.4) keeps crashing with "exit error code 1" and I have no clue why. I tried changing the java executables, but no dice.
#207 [16:08] * LySlay01 [webchat@c-73-61-217-11.hsd1.ma.comcast.net] has joined #minecrafthelp
#208 [16:09] <LySlay01> Whenever I try to launch minecraft, it just crashes. I have restarted my computer and it still doesn't work.
#209 [16:10] <LySlay01> Can you help?
#210 [16:11] <LySlay01> I think I should uninstall then Redownload minecraft.
#211 [16:14] <LySlay01> I NEED TO DO MY REDSTONE!
#212 [16:18] * LySlay01 [webchat@c-73-61-217-11.hsd1.ma.comcast.net] has quit. (Quit: webchat.esper.net)
#213 [16:47] * kk [webchat@23-116-210-217.lightspeed.ltrkar.sbcglobal.net] has quit. (Quit: webchat.esper.net)
#214 [16:57] * drew [webchat@47.181-24.cm.ptn.tftn.dynamic.friendlycity.net] has joined #minecrafthelp
#215 [16:57] <drew> anyone know why my minecraft is not using my gpu at all?
#216 [16:57] <drew> on a 970 with a i7 6700
#217 [16:59] * Commie [webchat@user-24-236-64-57.knology.net] has joined #minecrafthelp
#218 [17:02] <Commie> Okie I think my account got hacked but i doubt it it might just be technical, but I've changed my password about 5 times now 2 of which i waited about an hour between. Then tried again logging in, then of course it's says incorrect Us/Pw, but strangly when I try to log in to minecraft.net, it doesn't say incorrect password/Un it just doesn't let me
#219 [17:02] <Commie> in. Though I do have access to my Mojang account.
#220 [17:06] * Bradley [webchat@cpe-24-167-192-98.wi.res.rr.com] has joined #minecrafthelp
#221 [17:06] <Bradley> Hello
#222 [17:07] <Commie> Hi
#223 [17:07] <Commie> Okie I think my account got hacked but i doubt it it might just be technical, but I've changed my password about 5 times now 2 of which i waited about an hour between. Then tried again logging in, then of course it's says incorrect Us/Pw, but strangly when I try to log in to minecraft.net, it doesn't say incorrect password/Un it just doesn't let me
#224 [17:07] <Commie> in. Though I do have access to my Mojang account.
#225 [17:08] <Bradley> I just purchased the Minecraft Master Collection for my Windows 10 64 bit Desktop computer, but when I go to the store and look at my library of owned games I see my purchase but the option to download is greyed out. Also, on the Minecraft website when I purchased and it prompted me to download, it only brought up the option of selecting an Xbox o
#226 [17:08] <Bradley> ne S, or an xbox. I don't have xbox anymore, I purchased the Windows 10 edition and yes my windows are up to date.
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#234 [17:44] <Giorno_Giovanna> Hey! This is the error message I receive upon logging in: https://paste.gg/p/anonymous/b1eeecc523e64c2f9e04ae607c11dd2a/files/3178addd3dd44b46a6a806e8b851fb71/raw
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#237 [17:54] * tie [webchat@47-186-118-186.dlls.tx.frontiernet.net] has joined #minecrafthelp
#238 [17:54] <tie> hi
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#240 [17:56] * soleil [webchat@fp76f0e266.tkyc103.ap.nuro.jp] has joined #minecrafthelp
#241 [18:01] <soleil> Hello. I have a problem with my minecraft Java edition's REALM server. I can join the server, but can't do anything. I can't place blocks or can't even die even after diving for more than a minute.
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#249 [18:48] <breeze108> My computer crashed, had to reinstall everything, had a backup, But for some reason Minecraft can't find the folder with all the saves. i can see it. So I thought I'ed open a new world, and that might direct it to the folder. But it didn't help. what do I do to get Minecraft to find the correct folder.
#250 [18:55] * Joey [webchat@71-94-3-12.dhcp.reno.nv.charter.com] has joined #minecrafthelp
#251 [18:56] <Joey> Hey, so I can't seem to launch Minecraft Java Edition. I tried uninstalling and reinstalling it. I tried removing minecraft and all its files from my computer and starting over, and I checked for "ByteFence" to see if I could uninstall it, but that doesn't seem to be on my computer. How do I fix this??
#252 [19:04] * TheKidThatNeedsHelpWithMinecra [webchat@174-21-4-199.tukw.qwest.net] has joined #minecrafthelp
#253 [19:04] * SRANDRESDX [webchat@177.237.160.49.cable.dyn.cableonline.com.mx] has joined #minecrafthelp
#254 [19:04] <SRANDRESDX> hello
#255 [19:05] <TheKidThatNeedsHelpWithMinecra> hey
#256 [19:05] <SRANDRESDX> i need help with someting
#257 [19:05] <TheKidThatNeedsHelpWithMinecra> sammeee lol
#258 [19:05] <SRANDRESDX> jajjajaja
#259 [19:05] <TheKidThatNeedsHelpWithMinecra> so ima put it on here and hope somone sees it later
#260 [19:06] <SRANDRESDX> Who helps us here?
#261 [19:06] <TheKidThatNeedsHelpWithMinecra> volunteers
#262 [19:06] <SRANDRESDX> no one?
#263 [19:06] <TheKidThatNeedsHelpWithMinecra> volunteers
#264 [19:07] <Joey> Herobrine can help us
#265 [19:07] <SRANDRESDX> I don't see any volunteers, do you know anything about not being able to connect to a friend's world?
#266 [19:07] <TheKidThatNeedsHelpWithMinecra> not really
#267 [19:07] <Joey> a
#268 [19:07] <TheKidThatNeedsHelpWithMinecra> woooooaaahhh wait
#269 [19:08] <TheKidThatNeedsHelpWithMinecra> theres 87 users on right now
#270 [19:08] <TheKidThatNeedsHelpWithMinecra> i think
#271 [19:08] <TheKidThatNeedsHelpWithMinecra> idk
#272 [19:08] <SRANDRESDX> I tried everything, but I don't know how to solve it, I've been trying to do it in the middle of the afternoon
#273 [19:08] <TheKidThatNeedsHelpWithMinecra> well is it a realm
#274 [19:09] <SRANDRESDX> it will be because I don't have realm
#275 [19:09] <Joey> my messages aren't going through wtf
#276 [19:09] <TheKidThatNeedsHelpWithMinecra> no they are joey
#277 [19:09] <TheKidThatNeedsHelpWithMinecra> lol i thought that too at first
#278 [19:09] <Joey> oh so when y'all send yours it looks grey too?
#279 [19:10] <TheKidThatNeedsHelpWithMinecra> yeah its weird like that.
#280 [19:10] <SRANDRESDX> there should be some moderator here, who can solve our doubts
#281 [19:10] <TheKidThatNeedsHelpWithMinecra> ikrrrr
#282 [19:11] <SRANDRESDX> I'm really disgusting
#283 [19:11] <TheKidThatNeedsHelpWithMinecra> ive had this problem ive been trying to figure out for a couple months, and i come here as a last hope, and no ones hererererereree
#284 [19:11] <SRANDRESDX> I just want to play u.u
#285 [19:11] <TheKidThatNeedsHelpWithMinecra> ikr
#286 [19:11] <SRANDRESDX> Do you have the same problem?
#287 [19:11] <TheKidThatNeedsHelpWithMinecra> my minecraft wont even open tho and its not because of driver issues lol
#288 [19:11] <Joey> same
#289 [19:11] <breeze108> I've been waiting for an hour,
#290 [19:12] <TheKidThatNeedsHelpWithMinecra> no i had a couple viruses and now mincraft wont open
#291 [19:12] <Joey> i did everything i could including sifting through the games files and fixing it myself and nothing works
#292 [19:12] <Joey> game wont open for me either
#293 [19:12] <TheKidThatNeedsHelpWithMinecra> duuuuddee no wayyyy
#294 [19:12] <TheKidThatNeedsHelpWithMinecra> finaly somone with the same problem
#295 [19:13] <Joey> you tried uninstalling and reinstalling it right
#296 [19:13] <TheKidThatNeedsHelpWithMinecra> ive looked everywhere theres like nothing, ive redownloded, deleted, and repaired my minecrfta and nothing
#297 [19:13] <TheKidThatNeedsHelpWithMinecra> yea
#298 [19:13] <Joey> yeah
#299 [19:13] <breeze108> I had a virus and now my launcher lost the path to the saves
#300 [19:13] <Joey> i read something about uninstalling and reinstalling "ByteFence" but i dont even have that
#301 [19:13] <TheKidThatNeedsHelpWithMinecra> rip
#302 [19:13] <Joey> maybe i should try to download ByteFence if i can find it somewhere
#303 [19:13] <SRANDRESDX> I simply cannot enter a friend's world, does anyone know why? or how to fix it?
#304 [19:13] <SRANDRESDX> I get the message "it is not possible to connect with this world"
#305 [19:14] <Joey> Sounds like an issue with the world itself
#306 [19:14] <TheKidThatNeedsHelpWithMinecra> idk maybe wifi connection or somthing
#307 [19:14] <Joey> Test to see if u can connect to someone elses world,
#308 [19:15] <SRANDRESDX> I already did everything, I create another world and my friend can not join, every time I create a world can not, even if new, has happened to them?
#309 [19:16] <Joey> You usin a cracked acc?
#310 [19:17] <SRANDRESDX> no, in fact I play minecraft in xbox one, I don't understand anything
#311 [19:17] * TheKidThatNeedsHelpWithMinecra [webchat@174-21-4-199.tukw.qwest.net] has quit. (Quit: webchat.esper.net)
#312 [19:18] * TheKidThatNeedsHelpWithMinecra [webchat@174-21-4-199.tukw.qwest.net] has joined #minecrafthelp
#313 [19:19] <TheKidThatNeedsHelpWithMinecra> anyone else that got a virus and got rid of it and now minecraft wont load had the problem where like, suddenly, you dont own minecraft? like i still have the account, but when i try to re-download it, i dont own it, it offers me a free trial and also to buy the game.
#314 [19:20] <SRANDRESDX> someone help me please, I want to play, has anyone had trouble joining a world? :c
#315 [19:20] * TheKidThatNeedsHelpWithMinecra [webchat@174-21-4-199.tukw.qwest.net] has quit. (Client Quit)
#316 [19:20] <Joey> Actually I got a virus and got rid of it too
#317 [19:20] <Joey> Ig that's what it is
#318 [19:21] <breeze108> I think we are the only ones here.
#319 [19:21] <Joey> could ping an operator
#320 [19:23] * breeze108 [webchat@h29.60.90.75.dynamic.ip.windstream.net] has quit. (Quit: webchat.esper.net)
#321 [19:26] <Joey> Absol
#322 [19:34] * Toast [webchat@pa49-182-40-4.pa.qld.optusnet.com.au] has joined #minecrafthelp
#323 [19:34] <Toast> please help my minecraft launcher will not open
#324 [19:35] <Toast> the icon comes up bounces a few times then goes back
#325 [19:38] * RemainingToast [webchat@pa49-182-40-4.pa.qld.optusnet.com.au] has joined #minecrafthelp
#326 [19:38] <RemainingToast> https://pastebin.com/iDqDFiX3
#327 [19:38] <RemainingToast> my launcher was working but now crashes just over night
#328 [19:39] <RemainingToast> https://pastebin.com/iDqDFiX3
#329 [19:44] * RemainingToast [webchat@pa49-182-40-4.pa.qld.optusnet.com.au] has quit. (Quit: webchat.esper.net)
#330 [19:57] <Joey> no one is even helping
#331 [19:57] <Joey> nice mojang
#332 [20:13] * Andy [webchat@pool-173-77-145-239.nycmny.fios.verizon.net] has joined #minecrafthelp
#333 [20:13] <Andy> yo my minecraft wont launch my drivers are up to date and i tried reinstalling and it doesnt work.
#334 [20:26] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#335 [20:26] * Hsun [webchat@pool-100-11-205-149.phlapa.fios.verizon.net] has joined #minecrafthelp
#336 [20:29] <Hsun> Hello, I recently bought a new account for MC Java Edition, but whenever I tried logging on to it using Minecraft Launcher, it keeps repeating the same message over and over, 'Invalid email or password' I changed my password several times but the issue still goes on, any ideas?
#337 [20:29] * Sgtelite [webchat@216-167-236-243.eastlink.ca] has joined #minecrafthelp
#338 [20:29] <Sgtelite> hello
#339 [20:29] <CubeTheThird> Hsun, are you using a VPN/Proxy?
#340 [20:30] <CubeTheThird> hello Sgtelite
#341 [20:30] <Sgtelite> I lost access to my Minecraft account
#342 [20:31] <CubeTheThird> Sgtelite, how so?
#343 [20:31] <Hsun> Yes I am
#344 [20:31] <Sgtelite> it wont let me sign in ive tried every password I can think of and it wont work
#345 [20:32] <CubeTheThird> Hsun, try disabling it. They might be blocked by the login servers
#346 [20:32] <CubeTheThird> Sgtelite, and you've tried resetting your password?
#347 [20:32] <Sgtelite> i tried to but i wont get a email from Mojang on any of my emails
#348 [20:33] * Hsun [webchat@pool-100-11-205-149.phlapa.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#349 [20:34] <CubeTheThird> Sgtelite, I see. And I trust you've checked your junk/spam folders?
#350 [20:34] <Sgtelite> i have
#351 [20:34] <CubeTheThird> Sgtelite, then my only recommendation is to contact Mojang support
#352 [20:34] <CubeTheThird> ??> Sgtelite mojang/email
#353 [20:34] <Mightyena> Sgtelite: You can email Mojang by going here: https://help.minecraft.net/hc/requests/new
#354 [20:34] <Mightyena> Sgtelite: Note: Do NOT send more than one at a time.
#355 [20:37] <Sgtelite> is there a way i can find out what email i used for the account
#356 [20:37] <CubeTheThird> Sgtelite, unfortunately, the reset password email is the only way of checking that
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#360 [20:42] <Hsun> I disabled my VPN but the problem hasn't been resolved yet
#361 [20:42] <CubeTheThird> ??> Hsun tools/hjt
#362 [20:42] <Mightyena> Hsun: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#363 [20:42] <Mightyena> Hsun: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#364 [20:45] <Hsun> https://paste.ubuntu.com/p/8vntVVzsHV/
#365 [20:45] <CubeTheThird> ??> Hsun info/mcleaks
#366 [20:45] <Mightyena> Hsun: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#367 [20:45] <Mightyena> Hsun: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
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#370 [20:58] <Hsun> I've removed things that were related to the files you mentioned but the issue isn't fixed yet
#371 [20:58] <CubeTheThird> Hsun, you cleaned up your hosts file?
#372 [20:59] <Hsun> I'm pretty sure
#373 [20:59] <CubeTheThird> ??> Hsun win/hosts/edit
#374 [20:59] <Mightyena> Hsun: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#375 [20:59] <Mightyena> Hsun: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#376 [21:03] <Hsun> Do I open the file with note pad?
#377 [21:04] <CubeTheThird> Hsun, yes that's right
#378 [21:04] <Hsun> Alright it's open
#379 [21:05] <CubeTheThird> Hsun, there, remove the lines in it that have mojang in them
#380 [21:05] <Hsun> Okay, done
#381 [21:06] <CubeTheThird> Hsun, after that, save the file
#382 [21:09] * Isla [webchat@50-39-180-32.bvtn.or.frontiernet.net] has quit. (Quit: webchat.esper.net)
#383 [21:09] <Hsun> It says I do not have permission to save the file into the original location
#384 [21:10] <CubeTheThird> Hsun, please follow exactly as Mightyena directed when opening the file
#385 [21:16] <Hsun> I'm a bit confused, I opened note pad as the administrator, then I open filed and entered '%SystemRoot%\System32\drivers\etc\hosts' and directed me to another note pad window, do I paste the words without Mojang into the empty note pad?
#386 [21:17] <CubeTheThird> Hsun, just close all the notepad windows and start over with that
#387 [21:19] <Hsun> Okay, I replaced the newly made note pad with the note pad with lines that have mojang in them
#388 [21:19] <CubeTheThird> Hsun, sure.. and save that
#389 [21:20] <Hsun> Done
#390 [21:20] <CubeTheThird> Hsun, now try logging in
#391 [21:22] <Hsun> It fixed the issue, I thank and apologize for my inconvenience
#392 [21:22] <CubeTheThird> Hsun, ah good. Glad that worked
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#396 [22:04] <Brandon> im trying to run my computer as a sever but I cant to to connect to it now that I have the server up and running only works on localhost
#397 [22:44] * Froste [webchat@c-66-41-116-79.hsd1.mn.comcast.net] has joined #minecrafthelp
#398 [22:45] <Froste> I open minecraft launcher and the mouse circle spins for half a second and stops so I am not able to open Minecraft, I have tried uninstalling and reinstalling the game multiple times as well as restarting my computer.
#399 [22:47] <Froste> k
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#401 [22:48] * retro [webchat@S010600fc8da40e63.vc.shawcable.net] has joined #minecrafthelp
#402 [22:49] <retro> hey, my minecraft cant resolve the hostname of a server, even though i typed it correctly, and played it a few minutes ago
#403 [22:59] * MAWRK69 [webchat@119-51.34-65.tampabay.res.rr.com] has joined #minecrafthelp
#404 [23:02] <MAWRK69> I bought Minecraft Java, and I didn't touch it for a while. When I returned it asked me to sign in, so I do. The launcher says I don't own the game. I don't know how to get my Minecraft back.
#405 [23:02] <mattym> MAWRK69, Make sure you are using the correct email to log in with. If its only showing demo or asking you to buy it again, you are using the wrong one.
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#408 [23:20] <plshelpme> hi my account was stolen
#409 [23:21] <plshelpme> password was changed
#410 [23:21] <plshelpme> and pc stolen
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#413 [23:39] <Andrew9> Hey, I tried to resume my minecraft realm but it ended up buying a whole new realm. Can someone help?
#414 [23:42] * Brae609 [webchat@47-220-205-237.cnrocmta03.res.dyn.suddenlink.net] has joined #minecrafthelp
#415 [23:46] <Andrew9> I honestly just need a refund, how would I process this?
#416 [23:46] <Andrew9> and will continue my old Realm.
#417 [23:56] * MAWRK69 [webchat@119-51.34-65.tampabay.res.rr.com] has quit. (Quit: webchat.esper.net)