#MinecraftHelp > 2019-11-28
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#2 [00:00] * Jake [webchat@ip72-211-210-248.oc.oc.cox.net] has joined #minecrafthelp
#3 [00:01] <Harlow> Hi. I’m having trouble logging into either of ,y children’s accounts on the iPad. Yesterday we purchased $15 worth of coins ‘
#4 [00:01] <Jake> when im dowloading minecraft it says unable to update the minecraft native launcher
#5 [00:03] <Harlow> now were not able to play. So far I have tried turning the iPad off, logging in and out of the Xbox live app, deleting both the Xbox live & minecraft apps and reinstalling. Nothing works! My son is having a meltdown, please help!
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#9 [00:39] <superdudeaidan> Hey I used to play minecraft a while ago before it was migrated over from Mojang, my username was superdudeaidan, and the password was Aidan2000, I dont know if I ever migrated the account but now when I log in to minecraft it tells me I do not own the game anymore.
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#11 [01:01] * Bob [webchat@ip72-211-210-248.oc.oc.cox.net] has joined #minecrafthelp
#12 [01:02] <Bob> when i download minecraft it says unable to updatee minecraft native launcher
#13 [04:34] * Mick [webchat@cpc101108-sgyl37-2-0-cust8.18-2.cable.virginm.net] has joined #minecrafthelp
#14 [04:35] <Mick> Hey there! So I can't lunch minecraft?
#15 [04:37] <Mick> The following would show up in my event viewer
#16 [04:39] <Mick> Damn it's not letting me sent it, but when I click on the launcher nothing happens
#17 [06:16] * JoshDude [webchat@pool-96-236-41-34.albyny.fios.verizon.net] has joined #minecrafthelp
#18 [06:17] <JoshDude> whenever I try to open minecraft launcher it doesn't load and it doesn't open anything up
#19 [06:17] <JoshDude> whenever I try to open minecraft launcher it doesn't load and it doesn't open anything up
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#21 [07:03] * RaymanW3 [webchat@li836-112.members.linode.com] has joined #minecrafthelp
#22 [07:03] <RaymanW3> hi
#23 [07:04] <RaymanW3> my minecraft launcher wont connect to the server i need help!!!!
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#25 [08:09] * CWM_mocha [webchat@114-46-108-245.dynamic-ip.hinet.net] has joined #minecrafthelp
#26 [08:10] <CWM_mocha> what should I do when I can't connect to other server from minecraft 1.14
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#28 [08:36] * TKC [webchat@134-236.adsl.static.espeed.com.bn] has joined #minecrafthelp
#29 [08:36] <TKC> hi
#30 [08:37] <TKC> i need help with my minecraft launcher
#31 [08:37] <TKC> it isn't opening my minecraft and everytine i open it the app just close immediate after that
#32 [08:39] <TKC> i couldnt even see the menu screen nor minecraft loading in
#33 [08:39] <TKC> it just never start
#34 [08:43] <TKC> it just updated but it didn't open the app
#35 [09:10] * Shrek4u [webchat@p5798DD25.dip0.t-ipconnect.de] has joined #minecrafthelp
#36 [09:11] * Eef_0172 [webchat@ip503c88ab.speed.planet.nl] has joined #minecrafthelp
#37 [09:12] <Shrek4u> hello together, I have a problem and although I forgot my password and the email, I have no more what can I do
#38 [09:14] * Zunaka [~IceChat9@2a02:c7f:9cbd:df00:fc99:1fe2:8143:da21] has joined #minecrafthelp
#39 [09:15] <Eef_0172> e8804d06afdd4500908aeb2ca259f3ae
#40 [09:16] <Eef_0172> Hello, my minecraft starts when i click on start. Then the loas screem comes and then he says that there is an error
#41 [09:17] <Shrek4u> minecraft version
#42 [09:17] <Shrek4u> ?
#43 [09:17] <Eef_0172> 1.14.4
#44 [09:17] <Shrek4u> i mean java or windows 10
#45 [09:18] <Shrek4u> or other
#46 [09:18] <Eef_0172> java
#47 [09:18] <Shrek4u> you have installed the new java version
#48 [09:18] <Eef_0172> i dont know
#49 [09:18] * Dan [webchat@24-182-86-158.dhcp.hckr.nc.charter.com] has joined #minecrafthelp
#50 [09:18] <Shrek4u> https://www.java.com/de/download/windows-64bit.jsp
#51 [09:18] <Eef_0172> he says rendering overload
#52 [09:18] * MikePlays_ [webchat@user185-94-5-51.luminet.cz] has joined #minecrafthelp
#53 [09:18] <MikePlays_> Hi, tried this multiple times, but I'll try to ask again.. I have problems with resoruce pack, I have multiple questions..
#54 [09:18] <MikePlays_> a) I tried to edit light in classic world by changing "world0" texture, it's not working, what's the problem?
#55 [09:19] <MikePlays_> b) Is it possible to change texture based on name? (I know, it's possible based on durability, so..)
#56 [09:19] <MikePlays_> c) Is it possible to have "overlay" working together with another overlay? (Like overlay for grass and gravel)
#57 [09:19] <Shrek4u> Eef here https://www.java.com/de/download/windows-64bit.jsp
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#59 [09:20] <Dan> Hi so i cant log into my minecraft account and i cant change my security questions and the email used for my minecraft account isnt my email and i just want to know i i can remove my security questions and change the email thats currently being used for my minecraft account
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#63 [09:29] <Mixzez> Hey. I really need help. When i try to launch Minecraft it's normal. But when i click "Fullscreen" my screen is glitching. its dark for a second and then it's in minecraft for a split second. no matter how long i wait my screen is still lagging. I've had this problem for 2 weeks so it would be nice if you could help me.
#64 [09:30] <Mixzez> Hello???
#65 [09:31] <Mixzez> is anyone here?
#66 [09:33] <TKC> i have been waiting but nobody have answer
#67 [09:33] <TKC> so i ma ask again
#68 [09:34] <TKC> i cant open my minecraft does anyone know why is this happening?
#69 [09:44] * tamarathekitten [webchat@cable-178-149-130-94.dynamic.sbb.rs] has joined #minecrafthelp
#70 [09:45] <tamarathekitten> https://paste.gg/p/anonymous/9501c6c589c149cab4aa844896aed05f
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#77 [10:07] <LowlySarius> Hey, well I guess I am just gonna start with my Problem.
#78 [10:07] <LowlySarius> I bought Minecraft Java yesterday and started it, but first i had only a Demo, because i downloaded the false I guess, I dont know why. Then I tried to reinstall it and installed it from the right source, on the Website. And now if I press on the Launcher button, it starts but is only Updating, it doesnt start.
#79 [10:07] <LowlySarius> So I am trying since yesterday to start it, but even after I tried to repair it with the installer it is just updating something and then nothing happens. Thank you for your help
#80 [10:09] <Poc> hmm, this happens to me too, however, my minecraft has been installed for years. i'm unsure of the reason of the issue, but it's quite troublesome.
#81 [10:10] <LowlySarius> Yes it is xD
#82 [10:10] <LowlySarius> Do you have an idea, how to fix it ?
#83 [10:10] <Poc> my best guess is it being an issue with the most recent update to the launcher, but i have no idea how to fix it. especially since it seems like not everyone have this issue.
#84 [10:12] <Poc> i can however confirm that re-installing will change nothing
#85 [10:13] <LowlySarius> Mmmh.. Okay, still thank you :D
#86 [10:13] <LowlySarius> So I should maybe just wait for some days and try it again ?
#87 [10:14] <Poc> hmm, i just thought of something which might possibly work.. i should have an old version of the launcher on my laptop which might possibly run.
#88 [10:15] <Poc> regardless of it working or not, for a good solution our best bet is probably waiting for someone here to offer us a solution and / or write a post on the forums to make the devs aware of the issue.
#89 [10:17] <Greymagic27> LowlySarius, Try the workaround here: https://bugs.mojang.com/browse/MCL-12561
#90 [10:17] <Greymagic27> Poc, If you're having the same issue, try it as well :)
#91 [10:17] <LowlySarius> Okay I try it
#92 [10:19] <Poc> yep, that seems to have solved it
#93 [10:19] <Poc> thanks, Greymagic27 - much appriciated :)
#94 [10:19] <Greymagic27> No problem :)
#95 [10:20] <LowlySarius> It worked thank you
#96 [10:20] <Poc> were worried for a minute - my 9 year old minecraft broke :^)
#97 [10:21] <LowlySarius> xD
#98 [10:22] <LowlySarius> Well have fun now ^^
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#100 [10:22] <Poc> thanks, you too !
#101 [10:24] * Heintz [webchat@050-091-049-092.res.spectrum.com] has joined #minecrafthelp
#102 [10:25] <tamarathekitten> I wrote my problem in pastabin since it is very lengthy what I have done already to solve it, so if anyone has time to help, I would appreciate it
#103 [10:25] <tamarathekitten> https://paste.gg/p/anonymous/9501c6c589c149cab4aa844896aed05f
#104 [10:25] <Heintz> Im trying to install mods but my minecraft didnt dowloada mod folder
#105 [10:28] <Negomir> Heintz you can just make it yourself. Just go in your .minecraft folder where the game is installed, make a new folder and name it mods
#106 [10:33] * Roundy [webchat@pool-96-238-7-155.prvdri.fios.verizon.net] has joined #minecrafthelp
#107 [10:34] <Roundy> Hi, I can't even open my launcher and I'm not sure why. I tried redownloading Minecraft launcher from minecraft.net but it's still not working. I'm not sure why, idk if it's a Java problem or what but i go to open the launcher and it just loads for a second and nothing happens and nothing opens
#108 [10:39] <Poc> Roundy try this: https://bugs.mojang.com/browse/MCL-12561
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#110 [10:41] <Roundy> That did it!! thank you so much and happy thanksgiving!!!
#111 [10:41] <Poc> no problem! thanks, you too !
#112 [10:41] <Roundy> Take care
#113 [10:52] * Notmineofdoom [webchat@host86-136-247-125.range86-136.btcentralplus.com] has joined #minecrafthelp
#114 [10:53] <Notmineofdoom> hello?
#115 [10:54] <Notmineofdoom> When i press play straight away it says it crashed so I cant play. :(
#116 [10:57] * spacebound [webchat@host-2-99-137-121.as13285.net] has joined #minecrafthelp
#117 [10:57] <spacebound> Hello i am having an io.netty problem
#118 [11:03] * bobwin [webchat@108-225-43-40.lightspeed.okcbok.sbcglobal.net] has joined #minecrafthelp
#119 [11:03] <bobwin> Minecraft on my new Macbook keeps crashing every time I try to play. I have a crash log. Any help?
#120 [11:04] * Berinwald [webchat@31-4-247-32.red-acceso.airtel.net] has joined #minecrafthelp
#121 [11:05] <Notmineofdoom> Idk I just can`t play.
#122 [11:06] * bobwin [webchat@108-225-43-40.lightspeed.okcbok.sbcglobal.net] has quit. (Client Quit)
#123 [11:08] <Berinwald> no me deja conectarme al realm de un amigo
#124 [11:23] <Notmineofdoom> Please I need help
#125 [11:24] <Poc> can you describe what happens in more depth?
#126 [11:24] <Poc> when does it crash, what does it say, when did it start, etc
#127 [11:25] <Notmineofdoom> When I first downloaded it it happened
#128 [11:26] <Poc> does the launcher open?
#129 [11:26] <Poc> or does nothing happen.
#130 [11:26] <Notmineofdoom> Yes but i cant actuality play it
#131 [11:27] <Poc> hmm, give me a minute
#132 [11:27] <Notmineofdoom> Ok!
#133 [11:28] <Poc> which version of minecraft? java/w10? and is it windows or mac?
#134 [11:28] <Notmineofdoom> Its java.
#135 [11:28] <Notmineofdoom> windows ten
#136 [11:29] <Notmineofdoom> on windows ten
#137 [11:29] <Notmineofdoom> *
#138 [11:29] <Notmineofdoom> Also straight away it crashes.
#139 [11:30] <Notmineofdoom> When i press play
#140 [11:30] <Poc> does it show any error, or just disappears?
#141 [11:31] <Notmineofdoom> It says sorry for the inconvenionce
#142 [11:31] <Poc> Try turning on and off compatability mode for the launcher
#143 [11:31] <Notmineofdoom> and it says it crashed
#144 [11:31] <Notmineofdoom> ok
#145 [11:32] <Poc> if this does not work, i'm not really sure what could cause this, and you might need to wait for someone else, sorry
#146 [11:32] <Notmineofdoom> How do you do it
#147 [11:33] <Notmineofdoom> sorry
#148 [11:34] <Poc> programs(x86) -> minecraft launcher, then you rightclick minecraftlauncher -> properties -> compability -> compabilitymode
#149 [11:34] <Poc> click it and then click ok
#150 [11:34] <Poc> try again
#151 [11:34] <Poc> if it still don't work, try click it back again.
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#153 [11:36] <Notmineofdoom> it dosnt say compability
#154 [11:36] <Notmineofdoom> on it
#155 [11:37] <Poc> u sure?
#156 [11:37] <Poc> well, it might say something else depending on the language of your windows
#157 [11:38] <Poc> also, i missspelled. its compatability*
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#161 [12:12] <CHRIS> HEY
#162 [12:12] <CHRIS> hello?
#163 [12:12] <CHRIS> i cannot login
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#169 [12:17] <Notmineofdoom> Hello?
#170 [12:18] <Notmineofdoom> I cant play minecraft :( ive tried everything
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#174 [12:48] * SneakyBooger_ [webchat@93-142-251-20.adsl.net.t-com.hr] has joined #minecrafthelp
#175 [12:49] <SneakyBooger_> i was on my reals and it just kickes me evyry 10 seconds and i says internal exception java.io.ioexception an existing connection was forcibly closed by the remote host
#176 [12:49] <SneakyBooger_> realms*
#177 [12:58] * PuperShou [webchat@95-24-171-99.broadband.corbina.ru] has joined #minecrafthelp
#178 [13:01] <PuperShou> Hello! I've found an error in minecraft. IDK, maybe it's because of my PC (Windows 10) or something else, but I can't start game. Correctly - game can be started, but it can't be loaded full. I've started Minecraft and I've been waiting over 1h. And... nothing happened. Help me please!
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#189 [13:19] * DebriS [webchat@c-71-226-230-168.hsd1.nj.comcast.net] has joined #minecrafthelp
#190 [13:20] <DebriS> I keep getting the, "Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10" error message whenever I try to claim my free code.
#191 [13:22] <DebriS> Has anyone else had this problem with trying to claim codes recently?
#192 [13:27] <PuperShou> P.S. I've found my problem on Minecraft: Java Edition.
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#194 [13:52] * MikePlays_ [webchat@user185-94-5-51.luminet.cz] has quit. (Quit: webchat.esper.net)
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#196 [14:20] * Miguel [webchat@62.57.70.234.dyn.user.ono.com] has joined #minecrafthelp
#197 [14:20] <Miguel> hi?
#198 [14:20] <Duck> Hello, I am having an issue with my launcher
#199 [14:20] <Miguel> i have problems with migration u.u
#200 [14:20] <Duck> Like transferring your stuff to a different pc?
#201 [14:21] <Duck> Basically my issue is that I have redownloaded everything needed for Minecraft Java, but no matter what i do the launcher will not open
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#203 [14:34] * Riptrend [webchat@c-98-217-32-205.hsd1.ct.comcast.net] has joined #minecrafthelp
#204 [14:34] <Riptrend> Hi there,
#205 [14:34] <Riptrend> I am trying to move a map from my Windows 10 Minecraft Realms to the Windows Java Edition I just purchased
#206 [14:35] <Riptrend> I am not seeing how to do that easily
#207 [14:35] <Riptrend> How do I upload that WIN10 Realms map to my Windows Java Edition?
#208 [14:35] <Riptrend> It is a .mcworld file
#209 [14:50] * Mitou [webchat@91-166-193-85.subs.proxad.net] has joined #minecrafthelp
#210 [14:54] <Mitou> when I launch Minecraft, an update started at the same time (the little window with green bar) . And after the update, when I click on the app, the blue circle appear on the cursor and after few seconds, nothing happen. Could you help me ? T^T
#211 [15:14] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#212 [15:22] <tamarathekitten> I have the same issue as SneakyBooger_
#213 [15:23] <tamarathekitten> Basically I get kicked out of realms every 10 seconds, and I have tried on 2 separate ones, for the whole list of stuff I did, click here: https://paste.gg/p/anonymous/9501c6c589c149cab4aa844896aed05f
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#216 [15:26] <Grateful> Minecraft not launching. Error as follows: Description: mouseClicked event handler
#217 [15:26] <Grateful> java.lang.IllegalStateException: failed to create a child event loop
#218 [15:27] * Niamh [webchat@5e0e695e.bb.sky.com] has joined #minecrafthelp
#219 [15:29] <Niamh> "Minecraft Launcher quit unexpectedly" is all I get when I try to open my game.
#220 [15:30] <Grateful> Mine doesn't launch at all
#221 [15:31] <Grateful> nothing comes up at all
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#225 [15:52] * Ryan3 [webchat@81.5.185.187] has joined #minecrafthelp
#226 [15:52] <Ryan3> I can't remember my email or password to my Minecraft account only the user name, how do I find out this info?
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#228 [16:29] * Monty [webchat@160-2-109-142.cpe.sparklight.net] has joined #minecrafthelp
#229 [16:30] <Monty> There seems to be a deadzone in my interface, wherein I can't craft (mouse won't interact with anything inside the deadzone) can't access a chest UI in the deadzone, access a furnace, etc.
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#235 [16:55] * Sterros [webchat@fixed-187-189-20-97.totalplay.net] has joined #minecrafthelp
#236 [16:58] <Sterros> Hi Well, my English is not very good I apologize for that. Today I tried to enter my account from the launcher, and note that I had been removed from my section. cant want to start, so just change the password. Now when I go to servers, he throws me the message saying that my section is not premium, and I can't enter to minecraft.net either. Somebo
#237 [16:58] <Sterros> dy could help me?
#238 [17:35] * Kemptacion [webchat@172-127-44-224.lightspeed.okcbok.sbcglobal.net] has joined #minecrafthelp
#239 [17:37] <Kemptacion> I keep receiving an error report of GLFW error 65545: NSGL: Failed to find a suitable pixel format
#240 [17:37] <Kemptacion> This is when I attempt to launch the application
#241 [18:04] * ben [webchat@h184-60-204-183.ststsc.dsl.dynamic.tds.net] has joined #minecrafthelp
#242 [18:04] * ben is now known as Guest91642
#243 [18:05] <Guest91642> hey im trying to claim my free win 10 edition and it is saying there isnt any free coupons left atm what does that mean
#244 [18:05] <Guest91642> or is there an estimate on when there will be more ready
#245 [18:24] * lilnemo [webchat@121.45.160.69] has joined #minecrafthelp
#246 [18:24] <lilnemo> hello?
#247 [18:25] <lilnemo> my minercraft loading screen keeps not responing
#248 [18:32] * Keegan [webchat@cpe-45-46-91-1.maine.res.rr.com] has joined #minecrafthelp
#249 [18:33] <Keegan> I recently decided to play minecraft with my friends, I forgot my account so I found a website called MCLeaks and used a free account just for a day till I could get my main account back from my friend. Now I can not open the application and I believe it has something to do with it. Any help is greatly appreciated
#250 [18:38] <Keegan> Hello?
#251 [18:47] * Lost [webchat@c-68-82-200-207.hsd1.pa.comcast.net] has joined #minecrafthelp
#252 [18:49] <Lost> Hi there! I can't seem to get my Minecraft launcher to open period. I've tried using the task manager to check if it even opens (it does not, or if it does it is brief before it closes again), I've restarted my computer, and I have uninstalled and reinstalled Minecraft, and tried to run it as administrator, with no success.
#253 [18:51] <Keegan> Same
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#257 [19:27] * jn [webchat@S010664777da0c803.vs.shawcable.net] has joined #minecrafthelp
#258 [19:27] <jn> invalid email or password but im using correct email and passeord
#259 [19:27] <jn> have reset my password already to no avail\
#260 [19:34] * jn [webchat@S010664777da0c803.vs.shawcable.net] has quit. (Quit: webchat.esper.net)
#261 [19:46] <Lost> Found a workaround, using MultiMC as a launcher rather than the regular launcher seems to work.
#262 [19:47] * DonutGamer6 [webchat@d118-75-199-149.try.wideopenwest.com] has joined #minecrafthelp
#263 [19:47] <DonutGamer6> Hello, I am trying to find out how to link my Mojang account to my twitch account.
#264 [19:48] <DonutGamer6> Because whenever I login to Mojang, I don't see any option to link my twitch account to the Mojang account.
#265 [20:03] <DonutGamer6> Nevermind
#266 [20:33] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#267 [21:03] * Stinky [webchat@50-81-24-133.client.mchsi.com] has joined #minecrafthelp
#268 [21:03] <Stinky> uhhh
#269 [21:03] <Stinky> is this an active chat?
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#274 [21:31] * Roloraibaudi [webchat@106-70-18-190.fibertel.com.ar] has joined #minecrafthelp
#275 [21:34] <Roloraibaudi> Hi! My Minecraft Launcher Won't open
#276 [21:49] * Marcos [webchat@host-208-24.nysicsi.statenisland.ny.us.clients.pavlovmedia.net] has joined #minecrafthelp
#277 [21:49] <Marcos> hello?
#278 [21:49] <Marcos> I bought Minecraft tie ago, and now I want to download it again.
#279 [21:50] <Marcos> How can I play Minecraft?
#280 [21:52] <CubeTheThird> Marcos, download it from https://minecraft.net/download
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#283 [22:12] * Gamer4etoBG [webchat@85-14-32-190.telecom-bg.com] has joined #minecrafthelp
#284 [22:12] <Gamer4etoBG> hello
#285 [22:13] <Gamer4etoBG> I need help because my Minecraft Launcher stopped working completely
#286 [22:13] <CubeTheThird> Gamer4etoBG, what happens?
#287 [22:13] <Gamer4etoBG> I don't know
#288 [22:13] <Gamer4etoBG> I had two minecrafts
#289 [22:13] <Gamer4etoBG> one cracked and one bought
#290 [22:13] <Gamer4etoBG> i have the premium version
#291 [22:13] <Gamer4etoBG> they both stayed installed
#292 [22:14] <CubeTheThird> Gamer4etoBG, ok.. but what happens when you try opening the launcher?
#293 [22:15] <Gamer4etoBG> years passed and i haven't touched the cracked, but i was playing the premium and the launcher was working fine
#294 [22:15] <Gamer4etoBG> i opened the cracked for a bit (which is older version) and from the on it say
#295 [22:16] <Gamer4etoBG> Minecraft launcher has stopped working
#296 [22:16] <CubeTheThird> Gamer4etoBG, let's just do a clean install of the game
#297 [22:16] <CubeTheThird> ??> Gamer4etoBG win/reinst
#298 [22:16] <Mightyena> Gamer4etoBG: You may need to reinstall the locally installed files that Minecraft puts into place.
#299 [22:16] <Mightyena> Gamer4etoBG: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#300 [22:16] <Gamer4etoBG> thank you i will try and text back in coule of minutes
#301 [22:17] <Gamer4etoBG> do i delete textures?
#302 [22:18] <Gamer4etoBG> because there is one really good that I don't remember the name of
#303 [22:18] <CubeTheThird> Gamer4etoBG, unless there's anything you plan keeping...
#304 [22:18] <CubeTheThird> Gamer4etoBG, you could always move/copy the folder instead of deleting it
#305 [22:19] <Gamer4etoBG> okay I deleted everything
#306 [22:20] <CubeTheThird> Gamer4etoBG, alright. Try the launcher again
#307 [22:20] <Gamer4etoBG> now i will try to reinstall the game
#308 [22:22] <Gamer4etoBG> thank you
#309 [22:22] <Gamer4etoBG> gooood
#310 [22:22] <Gamer4etoBG> thank you for your help mate
#311 [22:23] <Gamer4etoBG> it worked
#312 [22:23] <Gamer4etoBG> now i will log in
#313 [22:23] <CubeTheThird> awesome
#314 [22:23] <Gamer4etoBG> i have a question
#315 [22:23] <Gamer4etoBG> I am using mu premium account
#316 [22:23] <Gamer4etoBG> but
#317 [22:24] <Gamer4etoBG> Can i log in minecraft with other non premium nicknames
#318 [22:24] <Gamer4etoBG> from the launcher
#319 [22:24] <CubeTheThird> Gamer4etoBG, I cannot recommend that, particularly since it is not supported
#320 [22:25] <Gamer4etoBG> okay thanks again
#321 [22:25] <Gamer4etoBG> cheers mate
#322 [22:45] * dnr [webchat@pool-100-11-20-12.phlapa.fios.verizon.net] has joined #minecrafthelp
#323 [22:46] <dnr> Would anyone happen to know of a how to get in contact with mojang support?
#324 [22:46] <dnr> of a way*
#325 [22:46] <CubeTheThird> dnr, support for what exactly?
#326 [22:47] <dnr> I have a java edition of the game, but I am just got a windows 10 PC. When I try to get the free code for the windows 10 version, it says to try again later
#327 [22:48] <CubeTheThird> dnr, there is currently an issue with the system to generate new codes. They are working on fixing it
#328 [22:48] <dnr> 10-4
#329 [22:48] <dnr> thanks
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#331 [22:57] * Jonathan [webchat@ip68-108-102-96.lv.lv.cox.net] has joined #minecrafthelp
#332 [23:02] <Jonathan> So I've got an issue with my account where I can't log in even with a new reset password. The login page at https://my.minecraft.net/en-us/login/ won't even log in, just grays out the "login" button and does nothing even after a refresh. The Minecraft launcher says my new password is still incorrect as well as the old one after resetting it. All of
#333 [23:02] <Jonathan> these steps have happened before and after a computer restart. and a reinstallation of Minecraft. I don't believe my account is being throttled because this is the first time I have attempted to log in for a while. This all started in September of this year.
#334 [23:04] <GreyVulpine> ??> Jonathan tools/hjt
#335 [23:04] <Mightyena> Jonathan: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#336 [23:04] <Mightyena> Jonathan: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#337 [23:06] <Jonathan> Done
#338 [23:10] <Jonathan> https://paste.ubuntu.com/p/mDMRz4ghSr/
#339 [23:11] <Jonathan> My bad didn't read that last part
#340 [23:11] <Jonathan> Sorry
#341 [23:14] <GreyVulpine> ??> Jonathan win/hosts/edit
#342 [23:14] <Mightyena> Jonathan: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#343 [23:14] <Mightyena> Jonathan: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#344 [23:14] <GreyVulpine> Let me know when you have that file open
#345 [23:15] <Jonathan> Got it
#346 [23:16] <GreyVulpine> Look towards the bottom. You have at least two lines with "mojang" in it
#347 [23:16] <Jonathan> Yes.
#348 [23:16] <GreyVulpine> Remove those two lines. Save the file. Log into the mojang website and change your password, then try minecraft again
#349 [23:18] <Jonathan> Okay it worked on the browser trying the launcher now
#350 [23:18] <Jonathan> Alright it worked
#351 [23:18] <Jonathan> Thank you
#352 [23:19] <Jonathan> I don't know what y'all do but you've helped me twice in the past so thanks
#353 [23:45] * pokenerd [webchat@n122-110-51-190.sun2.vic.optusnet.com.au] has joined #minecrafthelp
#354 [23:45] <pokenerd> hey
#355 [23:46] <pokenerd> an error keeps poping up as soon as i click play
#356 [23:47] <pokenerd> can any one help
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