#1 [00:06] * Nick9 [webchat@bb115-66-189-139.singnet.com.sg] has joined #minecrafthelp
#2 [00:06] <Nick9> MINECRAFTT
#3 [00:07] <Nick9> Launcher says java path INCORRECT
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#7 [01:02] <luminytz> Hi, i'm trying to change my account password but my I'm not receiving anything on the email. I've tried everything stated on the help articles.
#8 [01:23] * dan [webchat@pool-100-12-202-231.nycmny.fios.verizon.net] has joined #minecrafthelp
#9 [01:23] <dan> i put in the right email and password but it still says incorrect
#10 [01:23] <dan> please help
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#15 [03:20] <shimay84> Ok, so, this is kind of a screwed up headache of a situation, but my email, attacched to my Mojang acct is no longer accessible to me, so I can't retrieve my MC purchase info. I can give any other info needed to recover my Mojang and MC account though, as yes, I have purchased the game. Please, someone, help me fix this and get back to my MC accoun
#16 [03:20] <shimay84> t, please.
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#39 [05:44] * Faisal [webchat@37.99.191.50] has joined #minecrafthelp
#40 [05:44] <Faisal> Hi
#41 [05:44] <Faisal> my world got deleted all of a sudden when I crashed
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#44 [06:07] <Faisal> My world got deleted after I crashed email me on FaisalAlmajed202@Outlook.com
#45 [06:26] * mistahh [webchat@n114-75-0-36.bla3.nsw.optusnet.com.au] has joined #minecrafthelp
#46 [06:31] <mistahh> Hi, I can't seem to open the Java minecraft launcher from my desktop. It's really frustrating clicking on it and having no feedback after clicking on it besides that loading circle thing that pops next to my mouse. I've tried to uninstall and reinstall the launcher but it still refuses to open. I have tried to do the alternative download thing that
#47 [06:31] <mistahh> supposedly opens the game without the launcher and it still doesn't work. I have tried checking task manager to see if the game or the launcher even appears in the task list and it doesn't. I have tried to restart my laptop and shut down my laptop twice and it still doesn't work. I just find this really unfair.
#48 [06:32] <mistahh> And when i mean no feedback, i mean that the usual pop up that appears after clicking the launcher refuses to appear and even the tab that has the MC launcher logo wont appear either
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#52 [07:24] * jordan3 [webchat@67-3-6-88.dlth.qwest.net] has joined #minecrafthelp
#53 [07:25] <jordan3> I bough Minecraft but now can't access it
#54 [07:27] <DeafieGamer> What have you tried so far?
#55 [07:27] <DeafieGamer> And where did you brought Minecraft from?
#56 [07:27] <jordan3> logging in and out of my account
#57 [07:27] <jordan3> Minecraft.net
#58 [07:28] <DeafieGamer> If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#59 [07:28] <DeafieGamer> If you use http://minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#60 [07:29] <jordan3> i've already grated it but I could try reseting my password
#61 [07:30] <jordan3> *migrated*
#62 [07:32] * FireFrost78 [webchat@176-169-2-71.abo.bbox.fr] has joined #minecrafthelp
#63 [07:33] <FireFrost78> my game does not want to jump
#64 [07:34] <jordan3> changing passwords did not work and migrating
#65 [07:34] <FireFrost78> no
#66 [07:36] * Jasper7798 [webchat@101.127.137.50] has joined #minecrafthelp
#67 [07:37] <FireFrost78> my game does not want to jump
#68 [07:40] * Jasper7798 [webchat@101.127.137.50] has joined #minecrafthelp
#69 [07:40] <FireFrost78> 15/5000
#70 [07:40] <FireFrost78> I do how
#71 [07:40] <Jasper7798> Hi everytime i try to login it says invaild email or password, but i can log into mojang accounts
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#73 [07:42] * kisokos25 [webchat@176-241-28-151.pool.digikabel.hu] has joined #minecrafthelp
#74 [07:42] <kisokos25> hello
#75 [07:42] <kisokos25> where can i allocate more memory for minecraft java dition?
#76 [07:43] <FireFrost78> me too
#77 [07:46] * Jasper7798 [webchat@101.127.137.50] has quit. (Quit: webchat.esper.net)
#78 [07:49] <kisokos25> hello????
#79 [07:50] * FireFrost78 [webchat@176-169-2-71.abo.bbox.fr] has quit. (Quit: webchat.esper.net)
#80 [07:56] * sladkayacola [webchat@62.80.189.226] has joined #minecrafthelp
#81 [07:58] <sladkayacola> HI. I have a problem with purchase the game.
#82 [07:58] <sladkayacola> I paid for MC java edition but in my account I don't see the game
#83 [08:06] * EXO [webchat@120.23.64.212] has joined #minecrafthelp
#84 [08:07] <EXO> How to get an account back if there is some unknown information?
#85 [08:08] <EXO> I have original password and the account name hasnt change
#86 [08:08] <EXO> i dont know the original email tho :/
#87 [08:11] * kisokos25 [webchat@176-241-28-151.pool.digikabel.hu] has quit. (Quit: webchat.esper.net)
#88 [08:12] * SamuCrackPc [webchat@190.240.230.211] has joined #minecrafthelp
#89 [08:12] <SamuCrackPc> hi
#90 [08:12] <SamuCrackPc> need help
#91 [08:12] <SamuCrackPc> please
#92 [08:12] <EXO> yeah
#93 [08:12] <EXO> dont we all
#94 [08:13] <EXO> whats your problem
#95 [08:14] <SamuCrackPc> I can not log in to my minecraft or the mojang page but if from android on the launcher I get that the password is incorrect but it is not what I do?
#96 [08:15] <EXO> if you have the email
#97 [08:15] <EXO> try resting the password
#98 [08:17] <SamuCrackPc> no it's not that because I know the password and from the cell phone I can change it but on pc it doesn't let me enter the mojang page
#99 [08:18] <SamuCrackPc> when I try to log in, it stays frozen on the mojang page
#100 [08:20] <SamuCrackPc> hi?
#101 [08:21] <EXO> idk?
#102 [08:21] <SamuCrackPc> -.-
#103 [08:21] <SamuCrackPc> nice support
#104 [08:21] <DeafieGamer> It's still early morning
#105 [08:22] <DeafieGamer> Most of support are usually at night
#106 [08:22] <DeafieGamer> EXO, we don't deal with account
#107 [08:22] <DeafieGamer> You will need to email Mojang
#108 [08:22] <DeafieGamer>
#109 [08:22] <DeafieGamer> How to find your Transaction ID: https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-transaction-ID-
#110 [08:27] <EXO> but i dont have that
#111 [08:29] <DeafieGamer> Where did you get your account from?
#112 [08:30] <EXO> the transaction id was lost
#113 [08:30] <EXO> that why im here
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#116 [08:37] <Gohma> Hello, so my child has started to love minecraft, ive had minecraft since 2011, i got the ps4 copy for my kiddo and we wanted to play together, after i did some research if got a java copy back in 2011 you get a free copy of the windows 10 version witch allows cross play, however when i try to get my code to get my copy it doesnt work
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#120 [10:09] * kasteer [webchat@104-189-250-200.lightspeed.jcvlfl.sbcglobal.net] has joined #minecrafthelp
#121 [10:10] <kasteer> Hi. I have 1.14.4 and when launching minecraft, I get about half way through the 'Preparing minecraft' progression bar and nothing more. I see my Disk utilization reach 100% in Task Manager. This just started this week...
#122 [10:12] <kasteer> I also just redownloaded the launcher and still experience the same issue
#123 [10:22] <kasteer> Finally loaded, took about 10 min. Disk utilization is down to 2%
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#125 [11:03] * PABLOFRG [webchat@190-22-202-206.baf.movistar.cl] has joined #minecrafthelp
#126 [11:04] <PABLOFRG> Hello, my problem is that minecraft does not load
#127 [11:05] <PABLOFRG> the launcher runs but the game does not pass the loading screen
#128 [11:09] * Zunaka [~IceChat9@2a02:c7f:9cbd:df00:b490:877c:1e3e:d01d] has joined #minecrafthelp
#129 [11:52] * ericek111 [~ericek111@109-230-55-69.dynamic.orange.sk] has joined #minecrafthelp
#130 [11:56] * camo [webchat@a89-155-161-137.cpe.netcabo.pt] has joined #minecrafthelp
#131 [11:58] <camo> cannot login into minecraft acount. when I try to do it on the website nothing happens, and in the launcher i get the message "wrong email or password". what can I do to fix this?
#132 [13:00] * Zunaka [~IceChat9@2a02:c7f:9cbd:df00:b490:877c:1e3e:d01d] has quit. (Ping timeout: 189 seconds)
#133 [13:26] * Luzifer999 [webchat@ip-37-201-187-204.hsi13.unitymediagroup.de] has joined #minecrafthelp
#134 [13:27] <Luzifer999> pls help i dont know what to do Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!
#135 [13:27] * Samdad [webchat@m244-33.domblue.com] has joined #minecrafthelp
#136 [13:29] <Samdad> Q: My son plays on the Switch and I would like to play with him. 1. Which version do I get for PC? 2. Which is a better way of connecting: server of lan? Thanks
#137 [13:29] * Luzifer999 [webchat@ip-37-201-187-204.hsi13.unitymediagroup.de] has quit. (Client Quit)
#138 [13:30] * dangertje [webchat@ip-213-127-44-236.ip.prioritytelecom.net] has joined #minecrafthelp
#139 [13:30] <dangertje> i can't loggin
#140 [13:31] <dangertje> My account is abit old so i don't remember my email adress
#141 [13:31] <dangertje> I tried to login with my username and password but i can't anymore. Earlier i could.
#142 [13:32] * dangertje [webchat@ip-213-127-44-236.ip.prioritytelecom.net] has quit. (Client Quit)
#143 [13:33] * ZENGA [webchat@213.55.220.55] has joined #minecrafthelp
#144 [13:34] <ZENGA> Hello I have a problem to use Minecraft. I ve bought the game and I downloaded it and I have a MacOS...
#145 [13:34] <ZENGA> but I can't open the game to play...
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#149 [13:54] * Camilo [webchat@181.137.120.55] has joined #minecrafthelp
#150 [13:58] <Camilo> Hello good afternoon....
#151 [13:58] <Camilo> I don't speak English, I'm with a translator because I don't know and I didn't find this kind of help in Spanish ...
#152 [13:58] <Camilo> The problem I have is that when starting the game, the loading begins with the Mojang screen, when it is about to end, an unspecified error comes out and says that the game has stopped.
#153 [14:09] * nikneroz [webchat@5.3.238.154] has joined #minecrafthelp
#154 [14:09] <nikneroz> I've paid for Minecraft in my profile. The transaction was successfully finished and money debited from the card. But It was an error on site and I didn't get minecraft key.
#155 [14:15] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
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#157 [14:25] * WillzEnd [webchat@97e2981b.skybroadband.com] has joined #minecrafthelp
#158 [14:25] <WillzEnd> hwllo
#159 [14:26] <WillzEnd> my laptop just isn't powerful enough to run minecraft java edition so i was wondering if i could get a refund?
#160 [14:31] * Carlos [webchat@ip24-253-171-34.ri.ri.cox.net] has joined #minecrafthelp
#161 [14:31] <Carlos> I cannot use my Minecraft realms plus free trial on switch
#162 [14:31] <Carlos> it says I need mine coins
#163 [14:54] * Robo [webchat@97.104.59.215] has joined #minecrafthelp
#164 [14:54] <Robo> hello?
#165 [14:54] <Robo> hi
#166 [14:54] <Robo> uhm
#167 [14:54] <Robo> could I have help with something?
#168 [14:54] <Robo> so I was transferring mincraft from one account to the other
#169 [14:55] <Robo> i ment computor
#170 [14:55] <Robo> i was transferring it to a new computor
#171 [14:55] <Robo> and it wont allow me to launch mincraft
#172 [14:55] <Robo> do i have to re buy mincraft on this computer to play it ?
#173 [14:56] <Robo> hello?
#174 [14:56] <Robo> anybody :c
#175 [14:56] <Robo> :C
#176 [14:56] <Robo> ok
#177 [14:56] <Robo> well
#178 [14:56] <Robo> its just me
#179 [14:56] <Robo> all alone
#180 [15:01] * Robo [webchat@97.104.59.215] has quit. (Quit: webchat.esper.net)
#181 [15:02] * Robo [webchat@97.104.59.215] has joined #minecrafthelp
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#183 [15:05] <Camilo> Do not have much hope, I have been waiting for an answer for a little more than 1 hour, they still do not respond
#184 [15:05] <Drake> hello
#185 [15:06] <Camilo> Apparently there is no one to answer for now
#186 [15:10] * ALIZARD [webchat@p5B00111D.dip0.t-ipconnect.de] has joined #minecrafthelp
#187 [15:12] <ALIZARD> Hi i just bought and downloaded the latest version of minecraft as of today,i have been able to run games with a consistant fps but im getting 1 fps in minecraft on the lowest settings
#188 [15:13] <ALIZARD> i have installed the latest version of java but the frame rate still wont change from 1 .what should i do?
#189 [15:15] <ALIZARD> Operating System: Windows 8.1 64-bit
#190 [15:15] <ALIZARD> Processor: AMD FX-7500 Radeon R7, 10 Compute Cores 4C+6G (4 CPUs), ~2.1GHz
#191 [15:16] <ALIZARD> Memory: 8192MB RAM
#192 [15:16] <ALIZARD> AMD Radeon(TM) R7 Graphics
#193 [15:23] * Robo [webchat@97.104.59.215] has quit. (Quit: webchat.esper.net)
#194 [15:48] * GGKT [webchat@5ec0b6ae.skybroadband.com] has joined #minecrafthelp
#195 [15:49] <GGKT> My minecraft wont open at all, not even the launcher
#196 [15:52] * bami [webchat@p5B00111D.dip0.t-ipconnect.de] has joined #minecrafthelp
#197 [15:57] <bami> hi i just bought and installed minecraft .my laptop should be able to at least run minecraft but i only get 1 fps at all times...i have an amd fx-7500 radeon R7 with 7 gb of Ram and Amd R7 graphics card.I have increased the memory assigned to minecraft to 4 gb . i dont know what els to do ..im running the game on the lowest settings
#198 [15:57] * jordi07 [webchat@92.176.140.172] has joined #minecrafthelp
#199 [15:59] <jordi07> hola buenas tengo un problema con el juego haber si hay alguien que me pueda ayudar el juego se me abre pero se me queda todo el rato en la barra de carga i luego al rato me sale que no responde alguien me puede ayudar porfii :)
#200 [16:00] <Camilo> Jordi, me pasa lo mismo, pero no he podido encontrar la solución, y aquí no responden
#201 [16:02] <jordi07> Camilo: llevo ya una para de dias asin solo hago que instalarlo y desinstalar ya no se que hacer mas
#202 [16:03] <Camilo> Yo he intentado lo mismo, pero nada sirve... Llevo así como más de dos semanas
#203 [16:04] <jordi07> yo ahora llevare un semana
#204 [16:06] <Camilo> F bro.... Parece que no hay muchos con este problema, no hay información, el unico soporte de minecraft si se le puede llamar así es este y ni contestan, además es en ingles.... Solo se puede decir F
#205 [16:07] <Camilo> Yo ya me largo, aquí no van a contestar y me tengo que ir, no tengo idea a donde más consultar
#206 [16:08] <jordi07> yo ahora voy a intentar hablar con alguien por el Discord de Minecraft haber si alguien me ayuda
#207 [16:08] <Camilo> Bro, como seguimos en contacto para ver si uno de los dos encuentra ayuda y se lo comunica al otro?
#208 [16:09] <Camilo> Tienes Facebook?
#209 [16:09] <jordi07> sii me llamo jordi cañadell en facebook
#210 [16:10] <jordi07> manda una solicitud y estamos en contacto por ahii
#211 [16:10] <Camilo> Te agrego, Yo soy Craftwriter, es un nick, me llamo Cristian
#212 [16:11] <jordi07> encantado Cristian
#213 [16:11] <Camilo> Qué imagen tienes de perfil?
#214 [16:11] <Camilo> Encantado igual
#215 [16:12] <jordi07> salgo senta i de fondo arboles
#216 [16:12] <jordi07> sentado*
#217 [16:12] <Camilo> No te encontré, te paso el link de mi perfil y me agregas tu directamente
#218 [16:12] <Camilo> https://www.facebook.com/craftwriter.digter
#219 [16:13] <jordi07> ya esta ya te he enviado la solicitud
#220 [16:13] <Camilo> Hablamos por ahí, ya me voy de aquí
#221 [16:14] * Camilo [webchat@181.137.120.55] has quit. (Quit: webchat.esper.net)
#222 [16:24] <jordi07> ola hay alguien para ayudar ???
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#224 [16:35] * phroa [~phroa@173.254.236.155] has joined #minecrafthelp
#225 [16:41] * Roberfaster123 [webchat@wnpgmb016qw-ds01-162-176.dynamic.bellmts.net] has joined #minecrafthelp
#226 [16:41] <Roberfaster123> so before I was able to use my username to log in to my Minecraft account
#227 [16:41] <Roberfaster123> now I can't
#228 [16:41] <Roberfaster123> I don't remember the email that was used for my account
#229 [16:42] <Roberfaster123> but I remember my password
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#234 [17:27] * batz [webchat@c-174-62-108-134.hsd1.ca.comcast.net] has joined #minecrafthelp
#235 [17:28] <batz> I have a beast gaming pc and am running ONLY minecraft horribly i have tried many things and need help please. rtx 2070 i7 9700k 16gb ram
#236 [17:28] <batz> I have a beast gaming pc and am running ONLY minecraft horribly i have tried many things and need help please. rtx 2070 i7 9700k 16gb ram
#237 [17:28] * batz [webchat@c-174-62-108-134.hsd1.ca.comcast.net] has left #minecrafthelp
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#242 [18:45] * jack [webchat@c-73-185-34-140.hsd1.ca.comcast.net] has joined #minecrafthelp
#243 [18:45] * jack is now known as Guest9639
#244 [18:45] <Guest9639> hey i am having some trouble lauching my minecraft game
#245 [18:45] <Guest9639> could someone help me with it
#246 [18:45] <Guest9639> ?
#247 [18:46] <Guest9639> can i get some fucking help or are you all just gonna not respond
#248 [18:46] <Absol> Guest9639: Please keep it civil
#249 [18:47] <Guest9639> not goddammit fucking give me help
#250 [18:47] * Absol kicked Guest9639 from #minecrafthelp (Reason: uest9639 :Keep it civilized, you are just a human being)
#251 [18:51] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#252 [19:07] * Luma [webchat@75-109-42-127.chstcmtk01.res.dyn.suddenlink.net] has joined #minecrafthelp
#253 [19:08] <Luma> hello?
#254 [19:08] <CubeTheThird> hello Luma
#255 [19:09] <Luma> i need help with security questions
#256 [19:09] <CubeTheThird> Luma, what's the problem?
#257 [19:09] <Luma> i go to request a change for them and I never receive an email
#258 [19:09] <CubeTheThird> Luma, I trust you've checked your spam/junk folder?
#259 [19:10] <Luma> yes
#260 [19:10] <Luma> i looked everywhere
#261 [19:10] <CubeTheThird> Luma, then you'll have to contact Mojang support
#262 [19:11] <Luma> done tried that
#263 [19:11] <CubeTheThird> Luma, did you receive the automated response message?
#264 [19:11] <Luma> nope
#265 [19:11] <CubeTheThird> Luma, weird. Can you contact them using a different email address? It sounds like messages from them are being blocked on that one
#266 [19:12] <Luma> will i still be able to use my mojang account
#267 [19:12] <Luma> after that
#268 [19:13] <CubeTheThird> Luma, ya. Just specify in the comments for the support request what your account email is: https://help.minecraft.net/hc/requests/new
#269 [19:14] <Luma> thank you
#270 [19:17] * Mightyena [~Bot@2604:2dc0:100:21::6] has joined #minecrafthelp
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#274 [20:19] * LordGop [webchat@c-69-141-16-79.hsd1.nj.comcast.net] has joined #minecrafthelp
#275 [20:20] <LordGop> Having an issue where i get kicked from my friends realms server with the message "Internal Exception: java.ioException: An existing connection was forcibly closed by the remote host"
#276 [20:20] <LordGop> How does on fix this?
#277 [20:21] <CubeTheThird> LordGop, is your friend in the same region as you?
#278 [20:21] <LordGop> On the other side of the country actually but i have a friend that lives near me and can connect fine
#279 [20:21] <CubeTheThird> LordGop, ok just making sure. Can you run a test on speedtest.net
#280 [20:22] <LordGop> 10 ping, 90 down and 12 up
#281 [20:23] <CubeTheThird> LordGop, ok that's pretty decent. are you using a VPN/Proxy?
#282 [20:23] <LordGop> No
#283 [20:24] <CubeTheThird> LordGop, hmm. Do you have issue connecting to public servers?
#284 [20:24] <LordGop> I havent tried connecting to any public ones. Should i try real quick?
#285 [20:25] <CubeTheThird> LordGop, if you can yes. That will tell us if it's more an issue on your end, or the Realm's
#286 [20:27] <LordGop> So far i have a stable connection to Hypixel
#287 [20:27] <CubeTheThird> LordGop, ok good. Try that out for about 5 more minutes, and we'll look at a few other things
#288 [20:34] <LordGop> Still connected
#289 [20:35] <CubeTheThird> LordGop, ok. I'll have you run a quick scan for a few things, but it sounds like it may be an issue with the realm
#290 [20:35] <CubeTheThird> ??> LordGop tools/hjt
#291 [20:35] <Mightyena> LordGop: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#292 [20:35] <Mightyena> LordGop: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#293 [20:38] <LordGop> https://paste.ubuntu.com/p/HYVyGpmZDv/
#294 [20:39] <CubeTheThird> LordGop, well the only thing you have listed in your report that is problematic is Hamachi. If you are able to remove it, I would recommend that
#295 [20:39] <LordGop> Alright. Dont really need it anymore since we have realms
#296 [20:40] * papa_dab [webchat@c-76-25-198-185.hsd1.co.comcast.net] has joined #minecrafthelp
#297 [20:41] <CubeTheThird> LordGop, I'd also recommend you reboot after it's gone
#298 [20:41] <papa_dab> Unable to extract native files.
#299 [20:41] <papa_dab> I've gotten this error and I am very very confused
#300 [20:42] <CubeTheThird> papa_dab, is this when you are trying to open the game launcher?
#301 [20:42] <papa_dab> it's when I try and launch the game
#302 [20:42] <CubeTheThird> papa_dab, can you open the installation folder: C:\Program Files (x86)\Minecraft Launcher
#303 [20:43] <papa_dab> it's open now
#304 [20:44] * Beeeff [webchat@144.163.55.144] has joined #minecrafthelp
#305 [20:44] <CubeTheThird> papa_dab, there, do you see a file called latest.log, launcher_log or something like that?
#306 [20:44] <papa_dab> no
#307 [20:44] <CubeTheThird> papa_dab, what files do you see in that folder?
#308 [20:45] <papa_dab> game, runtime, tools, debug and the launcher
#309 [20:45] <CubeTheThird> papa_dab, ok, can you open the debug file?
#310 [20:45] <papa_dab> yes
#311 [20:45] <CubeTheThird> papa_dab, copy the text in it onto http://paste.ubuntu.com and give the URL here.
#312 [20:46] <papa_dab> it just opened a notepad document with nothing on it
#313 [20:47] <CubeTheThird> papa_dab, oh really? in that case, can you delete the runtime and game folders, and try opening the launcher again?
#314 [20:48] <papa_dab> it said "unable to update native launcher"
#315 [20:48] <CubeTheThird> papa_dab, is that all it says?
#316 [20:48] <papa_dab> yeah
#317 [20:48] <CubeTheThird> papa_dab, and is the debug file still empty?
#318 [20:49] <papa_dab> yes
#319 [20:49] <CubeTheThird> papa_dab, ok just making sure. what anti-virus and firewall software do you have?
#320 [20:49] <papa_dab> just the base windows one
#321 [20:49] <Beeeff> My issue was to long to put in chat, I put it in a pastebin though. Get to me when you can thanks guys! https://pastebin.com/ZGK2yLHn
#322 [20:49] <CubeTheThird> ??> papa_dab tools/hjt
#323 [20:49] <Mightyena> papa_dab: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#324 [20:49] <Mightyena> papa_dab: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#325 [20:49] <papa_dab> i am a little low on storage space would that be the issue?
#326 [20:50] <CubeTheThird> papa_dab, ah yes, that could definitely be the problem
#327 [20:50] <CubeTheThird> Beeeff, can you give me an example of the full kick message?
#328 [20:51] <Beeeff> CubeTheThird https://imgur.com/7iFpQ8v
#329 [20:52] <CubeTheThird> Beeeff, this occurs on any server?
#330 [20:52] <Beeeff> only the server I own
#331 [20:53] <Beeeff> Its a public server, hosted in Dallas I believe, Only I have this issue
#332 [20:53] <Beeeff> I take that back
#333 [20:53] <Beeeff> I do have this happen on other servers
#334 [20:54] <Beeeff> It just hasnt been as intense as the last few days have, I get these messages now every 2-3 mins and each one kicks me over and over
#335 [20:54] <Beeeff> has not *
#336 [20:54] <CubeTheThird> Beeeff, alright. Can you run a test on speedtest.net
#337 [20:56] * papa_dab [webchat@c-76-25-198-185.hsd1.co.comcast.net] has quit. (Quit: webchat.esper.net)
#338 [20:56] <Beeeff> obviously not the best but this should be fine to run mc? https://imgur.com/PHerK7W
#339 [20:56] <Beeeff> wait that picture came out wrong
#340 [20:57] <Beeeff> https://imgur.com/l436buH
#341 [20:57] <Beeeff> try that ^
#342 [20:58] <CubeTheThird> Beeeff, hmm ya.. your download speeds are definitely on the low side. I'm also surprised your upload is much higher than that, seeing as that's normally the low part
#343 [20:58] <CubeTheThird> Beeeff, are you on a wired or wireless internet connection?
#344 [20:58] <Beeeff> wireless
#345 [20:58] <CubeTheThird> Beeeff, are you able to move closer to the wireless access point?
#346 [20:58] <Beeeff> I am using a USB wifi receiver
#347 [20:59] <Beeeff> It is a desktop so maybe but the router is at the other side of my house.
#348 [20:59] <Beeeff> can not move that :(
#349 [21:00] <CubeTheThird> Beeeff, gotcha. I'm willing to bet your connection to your router might be a bit low, and cause this problem. There are however a few other things we can check
#350 [21:00] <CubeTheThird> Beeeff, are you using a VPN/Proxy?
#351 [21:01] <Beeeff> No
#352 [21:01] <CubeTheThird> Beeeff, alright. We'll run a scan to see if there are any problematic things installed
#353 [21:02] <CubeTheThird> ??> Beeeff tools/hjt
#354 [21:02] <Mightyena> Beeeff: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#355 [21:02] <Mightyena> Beeeff: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#356 [21:05] <Beeeff> https://paste.ubuntu.com/p/KXp27M58WC/
#357 [21:06] <CubeTheThird> Beeeff, ya I'm not seeing much here that would cause connection issues. From what I can tell, your connection to your router is likely the problem
#358 [21:08] <Beeeff> Ok Thankyou
#359 [21:34] * Ivan8 [webchat@c-73-218-205-118.hsd1.ct.comcast.net] has joined #minecrafthelp
#360 [21:35] <Ivan8> So I want to change the email to my minecraft account but I can't because I don't remember my password.If i want to reset my password I need to get a email, but the problem is that the email being used is a old email and I can't access it because it has my old phone number as a recovery.
#361 [21:35] <Ivan8> The email being used for the minecraft account is minecraftpj@ymail.com <I can't access this email
#362 [21:37] * The_Conductor [webchat@75-131-108-236.static.aldl.mi.charter.com] has joined #minecrafthelp
#363 [21:37] <The_Conductor> The game crashed whilst initializing game
#364 [21:37] <The_Conductor> Error: java.lang.IllegalStateException: GLFW error 65542: WGL: The driver does not appear to support OpenGL
#365 [21:37] <The_Conductor> This error keeps appearing when I try to launch the game
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#369 [22:22] * fgfgfdd [webchat@193-116-86-15.tpgi.com.au] has joined #minecrafthelp
#370 [22:23] <fgfgfdd> I have a "Game is already running in this directory" error and don't know how to fix it :(((
#371 [22:23] <fgfgfdd> Anyone know how I could fix this?
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#373 [22:26] <fgfgfdd> ???
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#375 [22:44] * Woodman [webchat@cpe-107-185-212-38.socal.res.rr.com] has joined #minecrafthelp
#376 [22:53] <Woodman> I have no connection to multiplayer all are unknown hosts and I played them all the day prior
#377 [22:56] * TomTomTomTomTom [webchat@c-67-170-49-131.hsd1.wa.comcast.net] has joined #minecrafthelp
#378 [22:57] <TomTomTomTomTom> Hi, my minecraft launcher doesn't function properly. I open the executable MinecraftLauncher and it appears briefly in the task manager and disappears (less than a second). I have updated my graphics card, reinstalled Minecraft completely, and reinstalled Java to no avail. Anyone know what to do to fix this?
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#381 [23:42] <JohnDoe> Hi, bought minecraft for windows 10 for my son, now is not happy as he supposed to get java version, do i need to return licence in microstoft store to get Java version
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