#1 [00:24] * Billagg [webchat@ppp079167216088.access.hol.gr] has joined #minecrafthelp
#2 [00:24] <Billagg> hi
#3 [00:25] <Billagg> i have problem with my friends mincraft i open thew launcher but its not open the game
#4 [00:25] <Billagg> i have problem with my friends mincraft i open thew launcher but its not open the game
#5 [00:31] * Billagg [webchat@ppp079167216088.access.hol.gr] has left #minecrafthelp
#6 [01:34] * hari [webchat@94.200.104.138] has joined #minecrafthelp
#7 [01:36] <hari> it is related to game purchase, that i have been charged twice, but i am not sure when i will get a refund, or is there will be a refund?
#8 [01:39] * esaah [webchat@176-93-197-211.bb.dnainternet.fi] has joined #minecrafthelp
#9 [01:48] <esaah> How do I transfer Minecraft wolds from a broken computer? I was able to get all the data from the broken computer to a usb drive. I transfered the world to saves-folder of my new computer, but hey seem not to be working?
#10 [01:52] <hari> i believe, login into your account after a fresh installation will give you all the data you need.
#11 [02:16] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#12 [02:35] * esaah [webchat@176-93-197-211.bb.dnainternet.fi] has quit. (Quit: webchat.esper.net)
#13 [03:02] * INSAMBAT [webchat@45.64.145.36] has joined #minecrafthelp
#14 [03:03] <INSAMBAT> please refund this game
#15 [03:04] <INSAMBAT> my bro buy this game when i don't know
#16 [03:04] * INSAMBAT [webchat@45.64.145.36] has quit. (Client Quit)
#17 [03:33] * gabriviros [webchat@191.13.62.149] has joined #minecrafthelp
#18 [03:34] * gabriviros [webchat@191.13.62.149] has quit. (Client Quit)
#19 [03:50] * hari [webchat@94.200.104.138] has quit. (Quit: webchat.esper.net)
#20 [03:53] * temmuboo [webchat@86-60-202-88.dynamic.lounea.fi] has joined #minecrafthelp
#21 [03:56] <temmuboo> Hi! I got a new Computer and i tried to log in Minecraft and then this pop up showed up which said something about my authorizations were failed. It said i should log put and try again and i did it, but the message just showed up again and again. What should i do?
#22 [04:00] <Andrio> temmuboo, what was the exact message?
#23 [04:01] <temmuboo> Oh! I tried again and then it worked!
#24 [04:02] <temmuboo> Thank you for help!
#25 [04:03] * temmuboo [webchat@86-60-202-88.dynamic.lounea.fi] has quit. (Quit: webchat.esper.net)
#26 [04:56] * Piyeyi5 [webchat@90.173.244.29] has joined #minecrafthelp
#27 [04:59] <Piyeyi5> Hello, I bought Minecraft some time ago. I downloaded and I was playing during this summer. The problem is that I uninstalled it and now I'm trying to install it again in the same computer but once logged into my account I only have the option to buy it again, No download available without buying it again. Can you help me, please?
#28 [04:59] <Andrio> Piyeyi5, are you sure the email address is correct?
#29 [04:59] <Piyeyi5> yes
#30 [05:00] <Andrio> Piyeyi5, what was your profile name?
#31 [05:00] <Piyeyi5> I have my skin and all is ok, but I can`t download to my computer
#32 [05:00] <Piyeyi5> piyeyi5
#33 [05:00] <Piyeyi5> Email: valeriabayonatejada@gmail.com
#34 [05:01] <Andrio> Piyeyi5, what does https://account.mojang.com/me show?
#35 [05:03] <Piyeyi5> A message of account not secured, but I can see a Windows download button
#36 [05:10] <Andrio> Piyeyi5, does it show a profile name?
#37 [05:11] <Piyeyi5> All is Ok Andrio, I have downloaded and it is updating. I think I would be able to play with no problems
#38 [05:11] <Piyeyi5> Thank you very much for your help
#39 [05:15] <Andrio> no problem, though we haven't really done anything. heh.
#40 [05:21] * Diverjedi5 [webchat@90.173.244.29] has joined #minecrafthelp
#41 [05:22] <Diverjedi5> Hello, I have installed Minecraft and I have in my computer the launcher, but I click on it and nothing opens.
#42 [05:34] * Piyeyi5 [webchat@90.173.244.29] has quit. (Quit: webchat.esper.net)
#43 [07:17] * Samdad [webchat@S010600fc8dba57c3.vs.shawcable.net] has joined #minecrafthelp
#44 [07:18] * Samdad [webchat@S010600fc8dba57c3.vs.shawcable.net] has quit. (Client Quit)
#45 [08:33] * KaniMutra [webchat@93.48.255.245] has joined #minecrafthelp
#46 [08:35] * SlimeDiamond [~SlimeDiam@alpha.zenoc.net] has quit. (Ping timeout: 198 seconds)
#47 [08:35] <KaniMutra> salve ragazzi, ho un problema con l'accesso. Ho intenzione di comprarmi minecraft quindi come prima cosa ho creato l'account, adesso che voglio riscattare il codice mi dice di fare l'accesso ma quando inserisco i dati non mi accede. Non mi da nessun errore, semplicemente non carica la pagina. Convinto fosse un problema di imissione dati ho verifica
#48 [08:35] <KaniMutra> to facendo l'accesso sul mio telefonino ma va tutto liscio. aiuto...
#49 [08:47] * INSAMBAT [webchat@45.64.145.36] has joined #minecrafthelp
#50 [08:47] * INSAMBAT [webchat@45.64.145.36] has quit. (Client Quit)
#51 [09:00] <Greymagic27> ??> KaniMutra lang/it
#52 [09:00] <Mightyena> KaniMutra: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
#53 [09:13] * Casper56000 [webchat@185.5.166.142] has joined #minecrafthelp
#54 [09:15] <Casper56000> Hello, I'm having problems with opening the Minecraft launcher, I've tried reinstalling the game two times, one with a complete delete of MC and one simply with repairing. Also tried turning my antivirus off, didn't do anything. I have no idea what it could be that blocks me from opening the game.
#55 [09:16] <Greymagic27> Casper56000, Hi. Try the workaround here: https://bugs.mojang.com/browse/MCL-12561
#56 [09:22] <Casper56000> Uhm, slight problem is I can't find any kind of Minecraft folder on my PC. The only things I can find is the Minecraft launcher and the installers
#57 [09:23] <Greymagic27> ??> Casper56000 win/.minecraft
#58 [09:23] <Mightyena> Casper56000: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#59 [09:25] <Casper56000> Should I also delete the launcher_profiles.json.backup or leave it be?
#60 [09:25] <Greymagic27> No, the backup should be fine
#61 [09:25] * WillzEnd [webchat@97e2981b.skybroadband.com] has joined #minecrafthelp
#62 [09:25] <Casper56000> Ah okay thanks
#63 [09:26] <Casper56000> Yeah now it works, thanks! have a great day! ^^
#64 [09:26] <WillzEnd> my laptop isnt powerful enough to run minecraft but i bought it so can i get a refund?
#65 [09:28] <WillzEnd> My laptop isn't powerful enough to run minecraft so i was wondering if i could get a refund?
#66 [09:28] * WillzEnd [webchat@97e2981b.skybroadband.com] has quit. (Client Quit)
#67 [10:41] * Giee [webchat@dslb-188-109-066-151.188.109.pools.vodafone-ip.de] has joined #minecrafthelp
#68 [10:44] <Giee> Hello, So my problem is that I cant open the Launcher, it start, I can see it in the Task-manager, then it just says stoped (in the tm) and closes
#69 [10:44] <Greymagic27> Giee, Try the workaround here https://bugs.mojang.com/browse/MCL-12561
#70 [10:45] <Giee> thx
#71 [10:45] * Giee [webchat@dslb-188-109-066-151.188.109.pools.vodafone-ip.de] has quit. (Client Quit)
#72 [10:54] <KaniMutra> hi guys, I have a problem with access. I'm going to buy minecraft so first I created the account, now that I want to redeem the code it tells me to log in but when I enter the data it doesn't access me. It doesn't give me any errors, it just doesn't load the page. Convinced it was a problem of data input, I checked by logging on to my phone but eve
#73 [10:54] <KaniMutra> rything goes smoothly.
#74 [11:06] * tumbleweed [~bildramer@p200300CF3717D200617FFA9CA4F7BD8D.dip0.t-ipconnect.de] has joined #minecrafthelp
#75 [11:06] * bildramer [~bildramer@p200300CF373AB200421A6BF164E1A1A9.dip0.t-ipconnect.de] has quit. (Ping timeout: 190 seconds)
#76 [11:08] <Greymagic27> KaniMutra, Hi. What browser are you using?
#77 [11:08] <KaniMutra> google
#78 [11:09] <KaniMutra> i've tryed with explorer
#79 [11:09] <Greymagic27> KaniMutra, Browser :P, not search engine
#80 [11:10] <KaniMutra> ex of browser?
#81 [11:10] <Greymagic27> KaniMutra, Firefox, chrome
#82 [11:10] <KaniMutra> chrome
#83 [11:11] <Greymagic27> Are you using any extensions or add ons?
#84 [11:11] <KaniMutra> nop
#85 [11:11] <KaniMutra> only translator of chrome
#86 [11:11] <Greymagic27> Could you try using another browser, such as firefox or edge?
#87 [11:12] <KaniMutra> i can try
#88 [11:14] <KaniMutra> same problem
#89 [11:15] <KaniMutra> i click access
#90 [11:15] <KaniMutra> but no result
#91 [11:21] <Greymagic27> ??> KaniMutra screenshot/external
#92 [11:21] <Mightyena> KaniMutra: We need to see a screenshot of what you are describing. Please follow the instructions on this page: https://www.take-a-screenshot.org/
#93 [11:21] <Mightyena> KaniMutra: After you have taken the screenshot, please go to https://www.imgur.com/. Click the cloud/arrow at the top, and use the interface select the screenshot from your computer, click "Start Upload", then give us the URL you are taken to.
#94 [11:25] <KaniMutra> can i take a gif?
#95 [11:25] <KaniMutra> because i dont think you can understand with a pic
#96 [11:26] <Greymagic27> Sure, a gif is fine :)
#97 [11:42] <KaniMutra> https://imgur.com/a/qmqAdP3
#98 [11:42] <KaniMutra> that is a pic
#99 [11:43] <KaniMutra> idk how to take gif
#100 [11:43] <KaniMutra> it doesn't keep me going
#101 [11:57] * snorretje121 [webchat@217-62-119-78.cable.dynamic.v4.ziggo.nl] has joined #minecrafthelp
#102 [11:58] <snorretje121> Hello, when i join my friends realm i get disconnected after 10-20 seconds getting this error: Internal exception java.io.ioexception an existing connection was forcibly closed by the remote host realm error. Do you have an idea how I can fix this?
#103 [12:04] <KaniMutra> check error on internet
#104 [12:10] * KaniMutra [webchat@93.48.255.245] has quit. (Quit: webchat.esper.net)
#105 [12:47] * SlimeDiamond [~SlimeDiam@alpha.zenoc.net] has joined #minecrafthelp
#106 [12:55] * FrostTheWolf [webchat@101.98.228.250] has joined #minecrafthelp
#107 [12:56] <FrostTheWolf> every time i load java edition it stops at a certain point in the loading screen and my java files are taking up over 1000 memory
#108 [12:58] <FrostTheWolf> gow do i fix it
#109 [12:58] <FrostTheWolf> how*
#110 [13:08] * EvecGamesYT [webchat@50-250-175-221-static.hfc.comcastbusiness.net] has joined #minecrafthelp
#111 [13:10] <EvecGamesYT> hello when i try to join a multiplayer game it wont let me it keeps saying "Failed to authenticated to server"
#112 [13:33] * Elpapitu [webchat@200.7.197.34] has joined #minecrafthelp
#113 [13:34] * Elpapitu [webchat@200.7.197.34] has quit. (Client Quit)
#114 [13:59] * MushromBrother [webchat@185.97.92.113] has joined #minecrafthelp
#115 [13:59] * MushromBrother [webchat@185.97.92.113] has quit. (Client Quit)
#116 [14:00] * MushromBrother [webchat@185.97.92.113] has joined #minecrafthelp
#117 [14:00] <MushromBrother> hello
#118 [14:01] * MushromBrother [webchat@185.97.92.113] has quit. (Client Quit)
#119 [14:18] * dorito [webchat@adsl-33.37.6.122.tellas.gr] has joined #minecrafthelp
#120 [14:19] <dorito> Hello i can't connect to minecraft
#121 [14:21] * _clavs [webchat@77-32-67-123.dyn.eolo.it] has joined #minecrafthelp
#122 [14:21] <dorito> I purchased minecraft few minutes ago but i can't log in my account
#123 [14:23] <_clavs> I purchased minecraft today but i can't login into the launcher, the message "invalid email or password" appears on the screen
#124 [14:23] * Jamie3 [webchat@host86-170-82-209.range86-170.btcentralplus.com] has joined #minecrafthelp
#125 [14:23] <Jamie3> hi
#126 [14:23] <_clavs> hi
#127 [14:24] <Jamie3> do you know how to fix my Minecraft
#128 [14:24] <_clavs> nope
#129 [14:24] <_clavs> nope
#130 [14:25] <_clavs> what issue do you have?
#131 [14:25] <Jamie3> I start the launcher and I logged in I buy it in 2015 and I play it befor and now it come up as demo
#132 [14:27] <Jamie3> do you know how to fix it?
#133 [14:27] <EvecGamesYT> its new minecraft tho its 1.14.4 but i dont think that has to do with ur issue
#134 [14:27] <_clavs> no sorry
#135 [14:27] <EvecGamesYT> also im not mojang lol
#136 [14:28] <Jamie3> does anyone know how to fix it?
#137 [14:29] <Jamie3> or could you tell me who to contact
#138 [14:33] * bab [webchat@178-75-20-31.ftth.glasoperator.nl] has joined #minecrafthelp
#139 [14:34] <bab> Hey! I can't log in, I never had any trouble logging in, suddenly it just kicked me out and I can't log in, I've reset my password about 3 times, waited a week to try again, reinstalled mc about 4 times now, still can't log in, anyone know what I can do?
#140 [14:37] * Kevin3 [webchat@24.41.212.30] has joined #minecrafthelp
#141 [14:37] * huds [webchat@c-68-56-18-152.hsd1.mi.comcast.net] has joined #minecrafthelp
#142 [14:37] <Kevin3> I've been having problems with my logins
#143 [14:37] <huds> Same
#144 [14:38] <dorito> Hello I bought Minecraft a few minutes ago but i can't log in (I have double checked my email and my password)
#145 [14:38] <bab> Haven't been able to play for weeks because it just says my password is invalid
#146 [14:40] * yee [webchat@172.58.155.77] has joined #minecrafthelp
#147 [14:40] <dorito> @bab really ?
#148 [14:41] <bab> yeah :(
#149 [14:41] * Jamie3 [webchat@host86-170-82-209.range86-170.btcentralplus.com] has quit. (Quit: webchat.esper.net)
#150 [14:41] <huds> im trying to log in for the first time in a while
#151 [14:41] * Kevin3 [webchat@24.41.212.30] has quit. (Client Quit)
#152 [14:42] <bab> I know for sure my log in is correct but it just doesn't let me log in
#153 [14:42] <huds> it says invalid email or password, so i tried resetting but i got no email
#154 [14:42] <bab> that sucks :/
#155 [14:42] <dorito> @bab i just bought it but my friend logged in from his pc and had no problem
#156 [14:42] <bab> yeah I can log in on my brothers pc but not on mine
#157 [14:43] <dorito> @bab same
#158 [14:43] <bab> really annoying
#159 [14:43] <huds> "Players can in some cases experience issues accessing their accounts, and see the error message "Login failed. Invalid username or password.". This is a temporary issue, and waiting 30 minutes to 1 hour before attempting to log in again should solve the problem. "
#160 [14:43] <huds> https://help.minecraft.net/hc/en-us/articles/360035130931-Unable-to-login
#161 [14:43] <bab> I waited a week ;-;
#162 [14:43] <bab> or more even
#163 [14:43] <huds> ughh
#164 [14:44] <huds> i guess ill just wait here until all my problems go away
#165 [14:44] <bab> lmao mood
#166 [14:45] <yee> hey broskis
#167 [14:45] <bab> wasp
#168 [14:45] <bab> wassup* lmao
#169 [14:45] <huds> im pretty bummed dude :(
#170 [14:45] <huds> im more confused than anything tho
#171 [14:45] <yee> im gonna fight your sadness huds
#172 [14:45] * Kyzort [webchat@81.0.44.120] has joined #minecrafthelp
#173 [14:46] <Kyzort> Hello?
#174 [14:46] <huds> yee ily
#175 [14:46] <bab> hello
#176 [14:46] <huds> hi
#177 [14:46] <yee> huds ily
#178 [14:46] <bab> it just kicked me out I want my sky block ;-;
#179 [14:46] <yee> bab be my friend bro
#180 [14:46] <bab> yee I am your friend bro
#181 [14:46] <Kyzort> Hi, I have a problem with my launcher ;/
#182 [14:46] <yee> bab freak yeah
#183 [14:47] <bab> yee epic
#184 [14:47] <bab> we all do kyzort
#185 [14:47] <huds> Kyzort what's the problem?
#186 [14:47] <huds> dang bab just goes straight to the point
#187 [14:47] <Kyzort> I start Minecraft but it doesn't start
#188 [14:47] <Kyzort> Any error message
#189 [14:47] <Kyzort> Only doesn't start
#190 [14:47] <bab> huds that's the way to go
#191 [14:48] <yee> What does the error message say Kyzort
#192 [14:48] <Kyzort> Don't have error message
#193 [14:48] <dorito> the true question is ...is there any one from tech support to help us all ?
#194 [14:48] <bab> nope dorito
#195 [14:48] <bab> we're fricketh
#196 [14:48] <dorito> @bab omega lol
#197 [14:48] <Kyzort> I click on my exe, but nothing happens
#198 [14:48] <yee> try and launch it again and tell us the error message Kyzort
#199 [14:49] <yee> hmm
#200 [14:49] <huds> :(
#201 [14:49] <yee> maybe you just need to like reinstall minecraft?
#202 [14:49] <Kyzort> I did :(
#203 [14:49] <Kyzort> And repaired
#204 [14:49] <huds> full offense but the minecraft page doesnt even help at all
#205 [14:49] <bab> it doesn't
#206 [14:49] <Kyzort> But still not working
#207 [14:49] <bab> at all
#208 [14:49] <yee> maybe try running the exe using as an admin
#209 [14:49] <yee> can u even do that idk
#210 [14:49] <yee> lmao
#211 [14:50] <huds> yee is gonna fight me if i dont hop on minecraft bruh
#212 [14:50] <yee> huds is right
#213 [14:51] <bab> h e l p u s
#214 [14:51] <yee> heLPpopppppp
#215 [14:51] <bab> pleasedaddy
#216 [14:51] <yee> bro bab u got discord?
#217 [14:51] <yee> LMAOOOOO
#218 [14:51] <bab> si
#219 [14:51] <yee> bro add me
#220 [14:51] <Kyzort> Nothing ;^;
#221 [14:52] <bab> bro give me ur discord then
#222 [14:52] <yee> kyzort so your launcher just like literally does nothing after you double click?
#223 [14:52] <Kyzort> Yes
#224 [14:52] <yee> have you tried restarting your computer also?
#225 [14:52] <Kyzort> Yep
#226 [14:52] <yee> cali#8702
#227 [14:52] <bab> yo u can direct message on here
#228 [14:52] <yee> Bruh
#229 [14:52] <yee> thats so weird
#230 [14:52] <bab> haha ill add u
#231 [14:52] <yee> LMAO OOPS didnt know that
#232 [14:52] <bab> hahahha
#233 [14:52] <Kyzort> Reinstalling, repaired, restarting, nothing
#234 [14:53] <yee> thats literally so weird zaGh
#235 [14:54] <yee> kyzort so you like uninstalled mc from the control panel uninstall program ting right?
#236 [14:54] * J3loodI2age [webchat@p5B0DD08E.dip0.t-ipconnect.de] has joined #minecrafthelp
#237 [14:54] <Kyzort> When I reinstall the game, and double click on the exe, it download the update files, but after that, nothing
#238 [14:54] <Kyzort> Yea
#239 [14:55] <Kyzort> Let's use TLauncher... xd
#240 [14:55] <Kyzort> Paying for this :(
#241 [14:55] <yee> Wait okay lemme see sumn
#242 [14:55] <Kyzort> Ty
#243 [14:55] <Kyzort> I updated Java too
#244 [14:56] <yee> do you have one drives or two drives like ssd and harddrive y;know?
#245 [14:56] <J3loodI2age> I can't log in my account on the computer :/
#246 [14:56] * VG245H [webchat@109-92-47-117.dynamic.isp.telekom.rs] has joined #minecrafthelp
#247 [14:57] <VG245H> Hi,my account got hacked when i got it back my realm was created and played by some guys, can i delete it?
#248 [14:57] <Kyzort> I have a ssd and a hdd
#249 [14:58] <Kyzort> The Minecraft is installed in the ssd
#250 [14:58] * VG245H [webchat@109-92-47-117.dynamic.isp.telekom.rs] has quit. (Client Quit)
#251 [14:58] <yee> ok is that ur c drive?
#252 [14:58] <Kyzort> Yes
#253 [14:58] <yee> okie go to this path away C:\Program Files (x86)\Minecraft\nativelog.txt and click on da txt obiv
#254 [14:59] <yee> reddit ssys it might show the reason or like an error as to why it isnt launching
#255 [14:59] <Kyzort> There isn't a nativelog.txt
#256 [14:59] <yee> bruh i was gonna help VG245H but they left rip
#257 [14:59] <yee> bRuh
#258 [15:00] <Kyzort> There are only the launcher and 2 folders, runtime and game
#259 [15:00] <yee> Is it the first time you've tried to play mc on your computer or did it just start happening?
#260 [15:00] <Kyzort> And the folder where I have installed the launcher is Minecraft Launcher, not Minecraft
#261 [15:01] <yee> yeah thats where mine is also
#262 [15:01] <Kyzort> I have been playing Minecraft on this pc like 3 years xd
#263 [15:01] <Kyzort> Or 4
#264 [15:01] <yee> bruh thats so weird wth
#265 [15:01] <Kyzort> Yea...
#266 [15:02] <bab> okay imma head out ill just wait for them to mail back
#267 [15:02] <bab> good luck xox
#268 [15:02] <yee> seeya bruh
#269 [15:02] * bab [webchat@178-75-20-31.ftth.glasoperator.nl] has quit. (Quit: webchat.esper.net)
#270 [15:02] <yee> kyzort try doing this
#271 [15:02] <Kyzort> Tell me
#272 [15:02] <yee> Open up Task Manger (Ctrl+Alt+Delete), click on File > New Task and type "cmd", then a black box will appear.
#273 [15:03] <yee> Type: cd Desktop
#274 [15:03] <yee> Minecraft.exe ((or: java -jar minecraft.jar))
#275 [15:03] <Kyzort> I need a command for the second line
#276 [15:04] <yee> the minecraft exe is da second line
#277 [15:04] <Kyzort> Oh shit u r rightxD
#278 [15:04] <Absol> Kyzort: Please keep it civil
#279 [15:04] <Kyzort> oops
#280 [15:05] <Kyzort> Nothing
#281 [15:05] <yee> nothin came up?
#282 [15:05] <Kyzort> Nope
#283 [15:05] <Kyzort> Hmmm
#284 [15:06] <Kyzort> Wth is happening bruh
#285 [15:06] <yee> sumn weird hmm
#286 [15:06] <yee> like you hit enter lmao right after u typed the second line
#287 [15:07] <yee> also i got so annoyed i thought the absol person was a real person but its a bot lmao
#288 [15:07] <yee> i was like bruh it can yell at them for cursing but not help us lmaoooo
#289 [15:07] <Kyzort> I feel confused
#290 [15:07] <Kyzort> :c
#291 [15:07] <Greymagic27> Kyzort, yee Hi. What's the issue(s)?
#292 [15:08] <Kyzort> Hi!
#293 [15:08] <Kyzort> My problem is that when I double click the laucnher, nothing happens
#294 [15:08] <Kyzort> launcher*
#295 [15:08] <Kyzort> Just like I didn't started it
#296 [15:08] <Greymagic27> Kyzort, Try the workaround here:https://bugs.mojang.com/browse/MCL-12561
#297 [15:09] <Kyzort> Ok let's see
#298 [15:09] * huds [webchat@c-68-56-18-152.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#299 [15:10] <Kyzort> It started... .-.
#300 [15:10] <yee> YayYY
#301 [15:11] <Greymagic27> Kyzort, Keep in mind it's only a temporary fix so you'll most likely have to do it again in a few days
#302 [15:11] <EvecGamesYT> hello mojange u gonna answer
#303 [15:11] <Greymagic27> EvecGamesYT, Hi. What's the issue?
#304 [15:11] <EvecGamesYT> mojang*
#305 [15:11] <Kyzort> Okay thanks ^^
#306 [15:11] <Kyzort> Ty yee
#307 [15:11] <Kyzort> C u
#308 [15:11] <Greymagic27> You're welcome :D
#309 [15:11] <yee> Kyzort yw i tried as hard as i could to help loll bye
#310 [15:12] <Kyzort> Ik ^^
#311 [15:12] <EvecGamesYT> when i try to join a multiplayer game it wont let me it keeps saying "Failed to authenticated to server"
#312 [15:12] <Greymagic27> ??> EvecGamesYT tools/hjt
#313 [15:12] <Mightyena> EvecGamesYT: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#314 [15:12] <Mightyena> EvecGamesYT: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#315 [15:14] * Kyzort [webchat@81.0.44.120] has quit. (Quit: webchat.esper.net)
#316 [15:15] <EvecGamesYT> ???
#317 [15:15] <Greymagic27> EvecGamesYT, HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information.
#318 [15:15] <EvecGamesYT> ok?
#319 [15:16] * huds [webchat@c-68-56-18-152.hsd1.mi.comcast.net] has joined #minecrafthelp
#320 [15:17] <huds> h-hewwo
#321 [15:17] <Greymagic27> huds, Hello. How can I help?
#322 [15:18] <huds> Greymagic27 Heyo, I'm trying to log in to my Minecraft account but it says 'invalid email or password,' I tried resetting, but I never got an email
#323 [15:18] <EvecGamesYT> r u sure
#324 [15:18] <huds> resetting password*
#325 [15:19] <Greymagic27> EvecGamesYT, Yes. I'm sure
#326 [15:19] <Greymagic27> ??> huds tools/hjt
#327 [15:19] <Mightyena> huds: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#328 [15:19] <Mightyena> huds: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#329 [15:19] <huds> bro i literally just got this computer
#330 [15:20] <Greymagic27> huds, It's still possible a program that you have installed is causing an issue. It's not just malware that can be the cause of issues
#331 [15:20] <huds> Greymagic27 it's possible for malware to interfere with logging into minecraft.net?
#332 [15:21] <Greymagic27> As I said above, it may not be malware causing the issue, but another program you have installed
#333 [15:21] <yee> Not getting an email caused by malware from a program supposedly installed on a brand new computer lmao wtf
#334 [15:22] <huds> uhhh
#335 [15:22] <Greymagic27> yee, Again, read what I said above. And I'm not asking him to use the tool because he's not getting an email, but because he's getting the 'invalid email/password' error. The error is usually related to something blocking the login on the PC, or a simple account issue.
#336 [15:22] <huds> ok ill check
#337 [15:22] <huds> im she
#338 [15:22] <Greymagic27> However, it's good to rule out the first option before sending them to email mojang
#339 [15:23] * jo [webchat@modemcable204.253-58-74.mc.videotron.ca] has joined #minecrafthelp
#340 [15:24] <jo> Process crashed with exit code -805306369
#341 [15:24] <Greymagic27> ??> jo av/adwcleaner
#342 [15:24] <Mightyena> jo: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#343 [15:24] <Mightyena> jo: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#344 [15:24] <jo> alright thanks
#345 [15:26] * jo [webchat@modemcable204.253-58-74.mc.videotron.ca] has quit. (Client Quit)
#346 [15:27] <huds> https://paste.ubuntu.com/p/6DKB8PWSnT/
#347 [15:28] <Greymagic27> ??> huds av/mcafee/uninstall
#348 [15:28] <Mightyena> huds: To completely uninstall McAfee products, download and run the MCPR Tool found under Step 2 here: https://service.mcafee.com/FAQDocument.aspx?id=TS101331
#349 [15:29] <huds> So I gotta uninstall sumthn? Why?
#350 [15:30] <Greymagic27> huds, You need to uninstall mcafee as it's known to cause your issue. It's also a terrible AV that was abandoned by their creator
#351 [15:30] <huds> ight
#352 [15:30] <huds> thanks
#353 [15:31] * cmccaffr [webchat@ip-184-195-78-62.akrnoh.spcsdns.net] has joined #minecrafthelp
#354 [15:32] <huds> Once it's uninstalled, what's my next step?
#355 [15:32] * cmccaffr [webchat@ip-184-195-78-62.akrnoh.spcsdns.net] has quit. (Client Quit)
#356 [15:32] <Greymagic27> Try the game
#357 [15:32] <huds> try logging in?>
#358 [15:32] <huds> ??*
#359 [15:33] * EvecGamesYT [webchat@50-250-175-221-static.hfc.comcastbusiness.net] has quit. (Quit: webchat.esper.net)
#360 [15:35] <huds> massive bruh moment
#361 [15:36] <yee> clown emoji
#362 [15:43] * pakal [webchat@189.217.26.226] has joined #minecrafthelp
#363 [15:43] <pakal> Hi where i found the mod Comes Alive for 1.14?
#364 [15:53] * vervrax [webchat@093105132066.gdansk.vectranet.pl] has joined #minecrafthelp
#365 [15:53] <vervrax> hello
#366 [15:53] * vervrax [webchat@093105132066.gdansk.vectranet.pl] has quit. (Client Quit)
#367 [15:54] * huds [webchat@c-68-56-18-152.hsd1.mi.comcast.net] has quit. (Quit: webchat.esper.net)
#368 [15:55] * Kuatek [webchat@adsl-84-226-237-130.adslplus.ch] has joined #minecrafthelp
#369 [15:55] <Kuatek> Hello
#370 [15:56] <Kuatek> I have a problem with my launcher
#371 [15:57] * Kuatek [webchat@adsl-84-226-237-130.adslplus.ch] has quit. (Client Quit)
#372 [16:02] <dorito> Hello I bought Minecraft a few minutes ago but i can't log in (I have double checked my email and my password)
#373 [16:31] * Destroxis [webchat@p4FD1A909.dip0.t-ipconnect.de] has joined #minecrafthelp
#374 [16:32] <Destroxis> Hello?
#375 [16:33] * dorito [webchat@adsl-33.37.6.122.tellas.gr] has quit. (Quit: webchat.esper.net)
#376 [16:34] <Destroxis> If i start Minecraft its starting just white. I cant see anything, i just hear the sounds but cant do anything without seeing. Is there any help?
#377 [16:37] <Destroxis> Hello?
#378 [16:37] <Destroxis> Hello?
#379 [17:05] * Destroxis [webchat@p4FD1A909.dip0.t-ipconnect.de] has left #minecrafthelp
#380 [17:08] <J3loodI2age> I cant log in my minecraft account on pc (minecraft.net and minecraft launcher), but phone and mojang.com works! help pls
#381 [17:10] * yee [webchat@172.58.155.77] has quit. (Quit: webchat.esper.net)
#382 [17:11] * Guest75468 [~payonel@2607:5300:203:51d5::bad:c0de] has quit. (Ping timeout: 189 seconds)
#383 [17:34] * payonel [~payonel@2607:5300:203:51d5::bad:c0de] has joined #minecrafthelp
#384 [17:35] * payonel is now known as Guest64330
#385 [17:46] * origamikiddo [webchat@128.82.20.2] has joined #minecrafthelp
#386 [17:47] <origamikiddo> what would i do if java edition keeps crashing whenever i try to open it?
#387 [17:48] * BXGHG [webchat@p5B076F85.dip0.t-ipconnect.de] has joined #minecrafthelp
#388 [17:49] <BXGHG> I can not login with my minecraft account still with the right email and password
#389 [18:19] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#390 [18:57] * GdsGftApollo [webchat@75-130-211-9.dhcp.stls.mo.charter.com] has joined #minecrafthelp
#391 [18:57] <GdsGftApollo> what do if I bought Minecraft and I got to download it and it says I have to buy it again?
#392 [18:58] <CubeTheThird> GdsGftApollo, normally that means you're logging in with the wrong email address
#393 [18:59] <GdsGftApollo> its the right one but I have to do stuff and I unistalled it and it says I have to buy it
#394 [18:59] <CubeTheThird> GdsGftApollo, what's your minecraft username?
#395 [18:59] <GdsGftApollo> GdsGftApollo
#396 [19:00] <CubeTheThird> GdsGftApollo, ok, and if you login to account.mojang.com/me do you see that name listed there?
#397 [19:00] * GdsGftApollo [webchat@75-130-211-9.dhcp.stls.mo.charter.com] has quit. (Client Quit)
#398 [19:02] * Key_Mochi [webchat@165.190.89.172] has joined #minecrafthelp
#399 [19:02] <Key_Mochi> I'm having an issue getting a skin to apply. When I enter /skins set KeyMochi I get the error message "Premium player with that name does not exist"
#400 [19:03] <Key_Mochi> Despite having bought a copy of the game
#401 [19:03] <CubeTheThird> Key_Mochi, where are you trying to apply the skin exactly?
#402 [19:03] <Key_Mochi> In-game
#403 [19:03] <Key_Mochi> In a friend's server
#404 [19:04] <CubeTheThird> Key_Mochi, ah. Sorry but we can't help out with that here. Vanilla minecraft doesn't support applying skins through the game itself
#405 [19:05] <Key_Mochi> Others in the game have skins applied
#406 [19:05] <Key_Mochi> Is there another way I could do so? The launcher shows that I have the skin selected
#407 [19:05] <CubeTheThird> Key_Mochi, you should do it through minecraft.net
#408 [19:06] <Key_Mochi> My current skin shows the one I want applied
#409 [19:06] <Key_Mochi> Yet in game I'm still Steve
#410 [19:06] <CubeTheThird> Key_Mochi, even in singleplayer?
#411 [19:06] <Key_Mochi> Let me check
#412 [19:07] <Key_Mochi> Hm, looks like it works in singleplayer
#413 [19:07] <Key_Mochi> Maybe it's just taking a while to apply in the server
#414 [19:07] <CubeTheThird> Key_Mochi, that'd be an issue on the server's end if it's not showing up there
#415 [19:08] <Key_Mochi> I'll ask the server owner if they're having any sorts of issues. Thanks for the tip!
#416 [19:08] <CubeTheThird> Key_Mochi, no problem
#417 [19:40] * Alex6 [webchat@c-73-85-58-88.hsd1.fl.comcast.net] has joined #minecrafthelp
#418 [19:41] <Alex6> Can you add friends on minecraft?
#419 [19:41] <Alex6> java edition
#420 [19:42] <CubeTheThird> Alex6, java edition doesn't have a "friends" thing no
#421 [19:42] * Alex6 [webchat@c-73-85-58-88.hsd1.fl.comcast.net] has quit. (Client Quit)
#422 [20:19] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#423 [20:22] * BobTheOne [webchat@c-73-157-87-59.hsd1.wa.comcast.net] has joined #minecrafthelp
#424 [20:23] <BobTheOne> Helllo whenever I log in to my Minecraft account it does not send me to the login page
#425 [20:23] <BobTheOne> it dosent give an invalid username prompt either
#426 [20:23] <CubeTheThird> BobTheOne, are you using a VPN/Proxy?
#427 [20:23] <BobTheOne> no
#428 [20:23] <BobTheOne> ill check
#429 [20:24] <CubeTheThird> ??> BobTheOne tools/hjt
#430 [20:24] <Mightyena> BobTheOne: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#431 [20:24] <Mightyena> BobTheOne: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#432 [20:24] <BobTheOne> okay
#433 [20:25] <BobTheOne> I am downloading it
#434 [20:26] <BobTheOne> what it does on the website is that allows me to log in but then it says not logged in sending you to the sign in page
#435 [20:26] <BobTheOne> if it helps I purchased Minecraft java this september
#436 [20:27] * G13 [webchat@ool-18bfd25d.dyn.optonline.net] has joined #minecrafthelp
#437 [20:27] <G13> Anyone on?
#438 [20:27] <CubeTheThird> G13, about 90 people
#439 [20:27] <G13> Alright.
#440 [20:27] <BobTheOne> okay I pasted it
#441 [20:28] <G13> So I just say my issue, yeah?
#442 [20:28] <CubeTheThird> G13, that's right
#443 [20:28] <G13> Okay
#444 [20:28] <BobTheOne> is mighty yena still here
#445 [20:28] <CubeTheThird> BobTheOne, give the link to your paste here
#446 [20:28] <G13> Just re-installed
#447 [20:28] <CubeTheThird> BobTheOne, Mightyena is a bot
#448 [20:28] <G13> And the launcher screen is white
#449 [20:28] <BobTheOne> i pasted it into a pastebin link i got
#450 [20:28] <G13> will not chnage
#451 [20:28] <CubeTheThird> G13, you installed it from https://minecraft.net/download right ?
#452 [20:29] <CubeTheThird> BobTheOne, submit it on the paste website, then give the link you got here
#453 [20:29] <BobTheOne> https://paste.ubuntu.com/p/TNZdg9N2tY/
#454 [20:29] <G13> I reinstalled it from the launcher I have on my computer, since it was having problems launching, I reinstalled it and now it's all white
#455 [20:29] <G13> been 10 minutes now.
#456 [20:29] <G13> Nothing is loading.
#457 [20:30] <BobTheOne> i gave the link
#458 [20:30] <BobTheOne> the thing is the launcher lets me log in
#459 [20:30] <CubeTheThird> BobTheOne, dono if this is the cause, but your report shows you have the Brave browser, which is known to block the logins
#460 [20:30] <BobTheOne> i am using edge right now
#461 [20:30] <CubeTheThird> G13, please download the latest launcher from the website
#462 [20:31] <G13> Alright.
#463 [20:31] <BobTheOne> and brave will let me log in
#464 [20:31] <CubeTheThird> BobTheOne, so you get the same result on all your browsers?
#465 [20:31] <BobTheOne> yea
#466 [20:31] <G13> IT's the same launcher I have.
#467 [20:31] <G13> But I'll try again for whatever's sake
#468 [20:32] <CubeTheThird> BobTheOne, hmm. I'll have you run an adware scan
#469 [20:32] <CubeTheThird> ??> BobTheOne av/adwcleaner
#470 [20:32] <Mightyena> BobTheOne: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#471 [20:32] <Mightyena> BobTheOne: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#472 [20:32] <G13> Yep. Still hasn't worked.
#473 [20:32] <BobTheOne> oh i already have malwarebytes
#474 [20:32] <G13> Just re-downloaded. all I have is a white screen.
#475 [20:32] <CubeTheThird> G13, can you open the installation folder for the launcher: C:\Program Files (x86)\Minecraft Launcher
#476 [20:32] <BobTheOne> should i just run a scan from the app?
#477 [20:32] <CubeTheThird> BobTheOne, adwcleaner is a different tool from malwarebytes
#478 [20:33] <BobTheOne> oh okay
#479 [20:33] <G13> Pardon? For what?
#480 [20:33] <G13> where do I find that, Cube?
#481 [20:33] <CubeTheThird> G13, probably should have asked first, but you're on Windows?
#482 [20:33] <G13> Correct.
#483 [20:34] <G13> Does that play into anything?
#484 [20:34] <CubeTheThird> G13, ok, can you open a folder and open your PC ?
#485 [20:34] <G13> What Folder, Cube?
#486 [20:34] * BobTheOne [webchat@c-73-157-87-59.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#487 [20:34] <CubeTheThird> G13, hold the windows key (flag key) + e to open a folder view
#488 [20:34] <G13> What Folder am I looking for?
#489 [20:35] <CubeTheThird> G13, look for This PC, or just PC
#490 [20:35] <CubeTheThird> G13, might be on the side bar
#491 [20:35] <G13> I am on that screen
#492 [20:35] <G13> am I doing the Appdata thing again?
#493 [20:35] <CubeTheThird> G13, nope not there, I need you to go in the C drive, in Program Files (x86)
#494 [20:36] <G13> Explain how. I'm not a computer techie.
#495 [20:36] <G13> Please.
#496 [20:36] <G13> Wait
#497 [20:36] <G13> I found out we good
#498 [20:36] <CubeTheThird> G13, ok good. You should find a folder called either Minecraft, or Minecraft Launcher
#499 [20:36] <G13> I suppose I'm going into Minecraft?
#500 [20:36] <CubeTheThird> G13, yup. Tell me what you see inside that
#501 [20:37] <G13> Game, runtime, Tmp, tools. All those are folders. Then 3 text files, that being the nativelog, updatelog, and debug.
#502 [20:38] * BobTheOne [webchat@c-73-157-87-59.hsd1.wa.comcast.net] has joined #minecrafthelp
#503 [20:38] <CubeTheThird> G13, ok. Is the debug file empty?
#504 [20:38] <BobTheOne> hi i would just like to thank you everything works now
#505 [20:38] <CubeTheThird> BobTheOne, oh awesome!
#506 [20:38] <G13> Nope. Not.
#507 [20:38] <G13> [0818/101909.721:WARNING:dns_config_service_win.cc(669)] Failed to read DnsConfig.
#508 [20:39] <BobTheOne> is there anyway i can give you a review?
#509 [20:39] <G13> This repeated several times.
#510 [20:39] <CubeTheThird> BobTheOne, nope! just go have fun
#511 [20:39] <G13> I suppose that's the issue.
#512 [20:39] <BobTheOne> okay bye!
#513 [20:39] * BobTheOne [webchat@c-73-157-87-59.hsd1.wa.comcast.net] has quit. (Client Quit)
#514 [20:39] <G13> and what does that even mean-
#515 [20:39] <CubeTheThird> G13, to be sure, can you delete the debug file, and try opening the launcher again? just want to make srue that is new
#516 [20:40] <G13> The debug text file.
#517 [20:40] <G13> And will that be recuperated/replaced with a new one?
#518 [20:40] <CubeTheThird> G13, that's right
#519 [20:40] <G13> Give me a moment.
#520 [20:41] <CubeTheThird> no rush
#521 [20:41] <G13> Before I do so, there's also THIS at the end of it
#522 [20:41] <G13> [1012/154309.061:WARNING:task_runner_impl.cc(36)] Invalid thread id 0
#523 [20:41] <G13> [1111/162125.103:ERROR:broker_win.cc(59)] Error reading broker pipe: The pipe has been ended. (0x6D)
#524 [20:41] <G13> Does that change my situation, or just stick to the deletion?
#525 [20:42] <CubeTheThird> G13, stick with it for now. If the problem is that one, it will show up in a new file. I just want to make sure that stuff is new
#526 [20:42] <G13> It is not letting me delete it.
#527 [20:42] <CubeTheThird> G13, is the launcher still open? Make sure to close it first
#528 [20:42] <G13> Yes. It is closed.
#529 [20:43] <CubeTheThird> G13, hmm.. what happens when you try deleting it?
#530 [20:43] <G13> "This action cannot be completed because the file is open in minecraft launcer"
#531 [20:43] * origamikiddo [webchat@128.82.20.2] has quit. (Quit: webchat.esper.net)
#532 [20:44] <G13> or something like that, pardoning my spelling
#533 [20:44] <CubeTheThird> G13, hmm ok. Sounds like the process isn't closed properly. Can you reboot your PC and try again?
#534 [20:44] <G13> Sure thing.
#535 [20:46] * BobTheOne [webchat@c-73-157-87-59.hsd1.wa.comcast.net] has joined #minecrafthelp
#536 [20:47] <BobTheOne> Hi its me again the same issue is happening again
#537 [20:47] <BobTheOne> i just put scurity questions on my account
#538 [20:47] <CubeTheThird> BobTheOne, and then what? the page doesn't let you login?
#539 [20:47] <BobTheOne> yup
#540 [20:47] <CubeTheThird> BobTheOne, what does it do exactly?
#541 [20:48] <BobTheOne> gemme a sec i forgot
#542 [20:49] <BobTheOne> it says logged in redirecting, then it says verifying access token then it says not logged in sending you to the log in page
#543 [20:49] <BobTheOne> it works when i log in on the launcher though
#544 [20:49] <CubeTheThird> BobTheOne, can you try with something like Firefox or Chrome?
#545 [20:50] <BobTheOne> okay
#546 [20:50] <BobTheOne> same thing
#547 [20:51] <CubeTheThird> BobTheOne, can you uninstall the brave browser?
#548 [20:51] <BobTheOne> okay but it will exit me out of this chat
#549 [20:52] <BobTheOne> i will join in on chrome in about 1 min
#550 [20:52] * G13Again [webchat@ool-18bfd25d.dyn.optonline.net] has joined #minecrafthelp
#551 [20:52] <G13Again> I live.
#552 [20:52] <CubeTheThird> welcome back
#553 [20:52] <G13Again> It
#554 [20:53] <CubeTheThird> G13Again, alright, first can you see if you can delete the debug file?
#555 [20:53] <G13Again> It's "Updating Files", It referring to MC launcher
#556 [20:53] * BobTheOne [webchat@c-73-157-87-59.hsd1.wa.comcast.net] has joined #minecrafthelp
#557 [20:53] <BobTheOne> k im back
#558 [20:53] <BobTheOne> i uninstalled brave
#559 [20:53] <G13Again> Updating Java runtime.
#560 [20:53] <G13Again> I'm just going to let it run for a few
#561 [20:53] <CubeTheThird> oki
#562 [20:53] <CubeTheThird> BobTheOne, alright. Any change?
#563 [20:53] <BobTheOne> ill check
#564 [20:54] <BobTheOne> nope
#565 [20:54] <CubeTheThird> lovely
#566 [20:54] <G13Again> Okay. So now the main screen. Is dark grey.
#567 [20:54] <G13Again> Better than white, I assume?
#568 [20:54] <CubeTheThird> G13Again, I'd say so haha
#569 [20:54] <BobTheOne> do you know how to fix?
#570 [20:55] <CubeTheThird> BobTheOne, is this on minecraft.net or mojang.com ?
#571 [20:55] <G13Again> ALRIGHT
#572 [20:55] <G13Again> It loaded.
#573 [20:55] <BobTheOne> minecraft.net
#574 [20:55] <G13Again> Let's just see if it actually runs this time.
#575 [20:55] <CubeTheThird> G13Again, awesome!
#576 [20:55] * CubeTheThird crosses fingers
#576 [20:55] <CubeTheThird> BobTheOne, does it happen on account.mojang.com/me
#577 [20:55] <BobTheOne> okay
#578 [20:55] <BobTheOne> ill check
#579 [20:56] <BobTheOne> no it does not
#580 [20:56] <G13Again> Slowly preparing. IT's as if the program is an actor, and it wishes to create suspence
#581 [20:56] <CubeTheThird> hahaa
#582 [20:56] <CubeTheThird> BobTheOne, hmm that's weird. Are you using custom DNS servers?
#583 [20:57] <G13Again> A reboot is all it needed. SOmetimes the simplest solution IS turning it off and back on again.
#584 [20:57] <BobTheOne> what is that?
#585 [20:57] <CubeTheThird> BobTheOne, I'll have you try and set a different one
#586 [20:57] <CubeTheThird> ??> BobTheOne net/dns/public
#587 [20:57] <Mightyena> BobTheOne: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#588 [20:57] <Mightyena> BobTheOne: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#589 [20:57] <G13Again> Alright, Thank you Cube.
#590 [20:57] <CubeTheThird> G13Again, got that right. Have fun!
#591 [20:57] <G13Again> I'll be on my right on way.
#592 [20:57] * G13Again [webchat@ool-18bfd25d.dyn.optonline.net] has quit. (Quit: webchat.esper.net)
#593 [20:58] <J3loodI2age> Hello, i have some log in issues :/
#594 [20:58] <BobTheOne> me too
#595 [20:58] <CubeTheThird> J3loodI2age, what issues?
#596 [20:58] <BobTheOne> welcome to the club
#597 [20:58] <BobTheOne> okay im trying the dns right now
#598 [20:59] <J3loodI2age> I cant log in launcher neither minecraft.net, but works for phone and account.mojang.com
#599 [21:00] <CubeTheThird> J3loodI2age, are you using a VPN/Proxy?
#600 [21:00] * BobTheOne [webchat@c-73-157-87-59.hsd1.wa.comcast.net] has quit. (Quit: webchat.esper.net)
#601 [21:00] <J3loodI2age> nope, never did
#602 [21:00] <CubeTheThird> ??> J3loodI2age info/mcleaks
#603 [21:00] <Mightyena> J3loodI2age: The usage of MCLeaks or AltDispenser tools (which are illegal) have been causing issues for many Minecraft users.
#604 [21:00] <Mightyena> J3loodI2age: To correct these, remove the tool, and remove all entries containing mojang in your system's Host file. After removing it, you must change your password to avoid having your account compromised.
#605 [21:00] * BobTheOne [webchat@139.28.216.46] has joined #minecrafthelp
#606 [21:01] <BobTheOne> bro i used a vpn and the login worked
#607 [21:01] <BobTheOne> i think it is my router
#608 [21:01] <BobTheOne> but we are good now
#609 [21:01] <CubeTheThird> BobTheOne, huh. Well that's good at least
#610 [21:02] * watson [webchat@pc-241-39-100-190.cm.vtr.net] has joined #minecrafthelp
#611 [21:02] * watson [webchat@pc-241-39-100-190.cm.vtr.net] has quit. (Client Quit)
#612 [21:02] <BobTheOne> The only thing is i can change my skin on the minecraft launcher without getting the security pop-up
#613 [21:05] <BobTheOne> thank you bro bye now
#614 [21:05] * BobTheOne [webchat@139.28.216.46] has quit. (Client Quit)
#615 [21:11] <J3loodI2age> still dont work
#616 [21:11] <CubeTheThird> J3loodI2age, you cleaned up your hosts file?
#617 [21:11] <J3loodI2age> well i did what mcleaks faq said
#618 [21:12] <J3loodI2age> starting authenticator and setting it to mojang
#619 [21:12] <CubeTheThird> J3loodI2age, just get rid of it all together
#620 [21:12] <CubeTheThird> ??> J3loodI2age win/hosts/edit
#621 [21:12] <Mightyena> J3loodI2age: To edit your Host file, please do the following: Go to the Start Menu and locate notepad. Right click notepad and select Run as Administrator
#622 [21:12] <Mightyena> J3loodI2age: Press File, then Open. Enter %SystemRoot%\System32\drivers\etc\hosts as the "File name" and press "Open"
#623 [21:15] <J3loodI2age> and then
#624 [21:15] <CubeTheThird> J3loodI2age, in that file, remove all the lines that have mojang in it
#625 [21:16] <J3loodI2age> also nothing xD
#626 [21:17] <CubeTheThird> J3loodI2age, really? so what happens now when you try logging in on the website?
#627 [21:17] <J3loodI2age> still can press the button and nothing happens
#628 [21:17] <CubeTheThird> ??> J3loodI2age tools/hjt
#629 [21:17] <Mightyena> J3loodI2age: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#630 [21:17] <Mightyena> J3loodI2age: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#631 [21:20] <J3loodI2age> https://paste.ubuntu.com/p/srHmQ8NbxZ/
#632 [21:21] <CubeTheThird> J3loodI2age, hmm looks like you've got malware
#633 [21:21] <CubeTheThird> ??> J3loodI2age av/adwcleaner
#634 [21:21] <Mightyena> J3loodI2age: Malwarebytes ADWCleaner is a utility to clean a PC which is infested with malware. Download it here: https://downloads.malwarebytes.com/file/adwcleaner
#635 [21:21] <Mightyena> J3loodI2age: Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to and come back here for further instructions.
#636 [21:23] * J3loodI2age [webchat@p5B0DD08E.dip0.t-ipconnect.de] has quit. (Quit: webchat.esper.net)
#637 [21:27] * Walledfive89 [webchat@75-110-207-192.bklycmtk02.res.dyn.suddenlink.net] has joined #minecrafthelp
#638 [21:27] * Walledfive89 [webchat@75-110-207-192.bklycmtk02.res.dyn.suddenlink.net] has quit. (Client Quit)
#639 [21:28] * J3loodI2age [webchat@p5B0DD08E.dip0.t-ipconnect.de] has joined #minecrafthelp
#640 [21:28] <J3loodI2age> im back :)
#641 [21:29] <CubeTheThird> welcome back
#642 [21:30] <J3loodI2age> both works now
#643 [21:30] <J3loodI2age> thx
#644 [21:30] <CubeTheThird> awesome
#645 [21:31] * J3loodI2age [webchat@p5B0DD08E.dip0.t-ipconnect.de] has quit. (Client Quit)
#646 [21:56] * MezthalicSky [webchat@ool-4a5841a4.dyn.optonline.net] has joined #minecrafthelp
#647 [21:56] <MezthalicSky> Hello?
#648 [21:57] * MezthalicSky [webchat@ool-4a5841a4.dyn.optonline.net] has quit. (Client Quit)
#649 [21:59] * Papa_Stalin69 [webchat@c-98-240-38-137.hsd1.ky.comcast.net] has joined #minecrafthelp
#650 [22:00] * Papa_Stalin69 [webchat@c-98-240-38-137.hsd1.ky.comcast.net] has quit. (Client Quit)
#651 [22:55] * austin [webchat@c-71-195-63-107.hsd1.mn.comcast.net] has joined #minecrafthelp
#652 [22:56] <austin> have minecraft but not on iMac had it before but can not redownload it
#653 [22:57] <CubeTheThird> austin, download from https://minecraft.net/download
#654 [23:00] * austin [webchat@c-71-195-63-107.hsd1.mn.comcast.net] has quit. (Client Quit)
#655 [23:03] * Chicky [webchat@cpe-172-101-37-126.maine.res.rr.com] has joined #minecrafthelp
#656 [23:03] <Chicky> My launcher wont start, it has the blue loading thing for a second but doesnt open
#657 [23:03] <CubeTheThird> Chicky, can you open the .minecraft folder?
#658 [23:04] <Chicky> yes
#659 [23:05] <CubeTheThird> Chicky, there, find and delete the file called launcher_profiles.json
#660 [23:05] <Chicky> ok i wll
#661 [23:05] <Chicky> what now
#662 [23:05] <CubeTheThird> Chicky, try opening the launcher again
#663 [23:06] <Chicky> it worked thank yo0u so much
#664 [23:07] <CubeTheThird> no problem :3
#665 [23:17] * shamwow62 [webchat@ip68-227-1-111.lv.lv.cox.net] has joined #minecrafthelp
#666 [23:17] <shamwow62> Hey, I had an account a long time ago but never transferred it over
#667 [23:17] <shamwow62> anyway to help?
#668 [23:23] <shamwow62> Hello?
#669 [23:27] <CubeTheThird> shamwow62, what's your minecraft username?
#670 [23:57] <shamwow62> It is shamwow62
#671 [23:58] * shamwow62 [webchat@ip68-227-1-111.lv.lv.cox.net] has joined #minecrafthelp
#672 [23:58] <shamwow62> Hello! I am looking for help. I had an old Minecraft account and cant get back into it.
#673 [23:58] <shamwow62> the user name was shamwow62
#674 [23:58] <shamwow62> I bought the game ages ago
#675 [23:59] <GreyVulpine> You sure that was your name back then?
#676 [23:59] <shamwow62> yes