#1 [00:00] <GreyVulpine> Did you pay for an account back then?
#2 [00:00] <shamwow62> Yes! Way back in beta
#3 [00:00] <shamwow62> But I don't ever remember tying an email to it
#4 [00:01] <GreyVulpine> Emails were indeed used back then, I had an account back in beta as well.
#5 [00:01] <shamwow62> If I did it would have been one that I don't have anymore
#6 [00:01] <GreyVulpine> I would send in a ticket to Mojang Support, include as much detail as you can.
#7 [00:01] <GreyVulpine> shamwow62 - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#8 [00:02] <GreyVulpine> If you did pay for minecraft, see if you can recover your transaction ID from an Email.
#9 [00:02] <shamwow62> Hmm that is a good idea! Thank you!
#10 [00:02] <GreyVulpine> If you cannot find the email, mojang used to use "Skrill" as a payment provider back then, you can try reaching out to them
#11 [00:02] <GreyVulpine> https://help.minecraft.net/hc/en-us/articles/360029977371-What-is-a-Transaction-ID-
#12 [02:55] * Lopatica [webchat@81.196.154.236] has joined #minecrafthelp
#13 [02:55] <Lopatica> hi
#14 [02:55] <Lopatica> I have a problem
#15 [02:56] <Lopatica> How can I protect myself from account theft?
#16 [02:57] * Lopatica [webchat@81.196.154.236] has quit. (Client Quit)
#17 [02:57] * Lopatica [webchat@81.196.154.236] has joined #minecrafthelp
#18 [02:57] <Lopatica> hi
#19 [02:59] * Ionut [webchat@81.196.154.236] has joined #minecrafthelp
#20 [02:59] <Ionut> HI
#21 [02:59] <Ionut> Wat a problem
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#24 [04:23] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has quit. (Quit: Linux server is restarting. Reconnecting in a few moments. それでは、また。)
#25 [04:37] * joe [webchat@c-73-173-21-40.hsd1.wv.comcast.net] has joined #minecrafthelp
#26 [04:38] <joe> Hello i am having an issue with Minecraft for Windows 10 Microsoft said to contact Java Support but i cannot find where to do that is this the correct place or does anyone know the correct place
#27 [04:40] <joe> My issue is with the Redemption code saying it was already used when i never used it
#28 [05:14] * megathundernk [webchat@62.red-81-32-34.dynamicip.rima-tde.net] has joined #minecrafthelp
#29 [05:14] <megathundernk> i can't launch minecraft anymore it says file exists
#30 [05:14] <megathundernk> i can't launch minecraft anymore it says file exists
#31 [05:15] * megathundernk [webchat@62.red-81-32-34.dynamicip.rima-tde.net] has left #minecrafthelp
#32 [05:30] * Crazy_Tart [webchat@79-139-182-117.dynamic.spd-mgts.ru] has joined #minecrafthelp
#33 [05:30] <Crazy_Tart> hello
#34 [05:30] <Crazy_Tart> i bought minecraft
#35 [05:31] <Crazy_Tart> and now it says that i need to buy it if i want to download it again
#36 [06:08] * DarkNoddy [~mordi@191.90-149-25.nextgentel.com] has joined #minecrafthelp
#37 [06:09] <Greymagic27> ??> Crazy_Tart account/send-email
#38 [06:09] <Mightyena> Crazy_Tart: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#39 [06:13] * SVEA-Pirat [webchat@host-95-199-28-135.mobileonline.telia.com] has joined #minecrafthelp
#40 [06:13] <SVEA-Pirat> Hi, i recently put together a new pc due to my former one died caused by watercooling leaked, anyway, since i setup my new system, whenever i play minecraft i get a 1sec freeze every few minutes that removes sound, F3+T and it comes back, couple minutes same again, cant really understand why this is happening, at first i thought there was an issue
#41 [06:13] <SVEA-Pirat> with sound drivers, USB drivers and so forth, this problems seem to be in minecraft, whether it be a FTB pack or any other pack, played destiny for an over to test, no issues. Any idea where i might solve this?
#42 [06:15] <SVEA-Pirat> this isnt related to modded since its the same in "vanilla" i just copied my question from another instance
#43 [06:37] * Crazy_Tart [webchat@79-139-182-117.dynamic.spd-mgts.ru] has quit. (Quit: webchat.esper.net)
#44 [07:40] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has joined #minecrafthelp
#45 [07:50] * Kody [webchat@74.215.234.91] has joined #minecrafthelp
#46 [07:52] <Kody> Hello. I'm having difficulty logging into both minecraft and the site. I've changed my account password twice, once last night and once early in the morning. It keeps saying I have an invalid email or password.
#47 [07:52] <Kody> Hello. I'm having difficulty logging into both minecraft and the site. I've changed my account password twice, once last night and once early in the morning. It keeps saying I have an invalid email or password.
#48 [07:58] * Kody [webchat@74.215.234.91] has left #minecrafthelp
#49 [08:16] * Renezin13 [webchat@din-170-81-82-167.vivatelecomnet.com.br] has joined #minecrafthelp
#50 [08:16] <Renezin13> hi
#51 [08:17] <Renezin13> my minecraft laucher won't open
#52 [08:18] * Renezin13 [webchat@din-170-81-82-167.vivatelecomnet.com.br] has quit. (Client Quit)
#53 [08:19] * mille [webchat@c-b27fe255.018-105-6b6c6d10.bbcust.telenor.se] has joined #minecrafthelp
#54 [08:19] <mille> Hello,?
#55 [08:19] * mille [webchat@c-b27fe255.018-105-6b6c6d10.bbcust.telenor.se] has quit. (Client Quit)
#56 [08:23] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has joined #minecrafthelp
#57 [08:37] * ivan8 [webchat@33.red-95-127-151.staticip.rima-tde.net] has joined #minecrafthelp
#58 [08:37] <ivan8> i need help with my purchase
#59 [08:39] <ivan8> the bank charge me twice but i don't receive any email with the game
#60 [08:45] * LutoriousCrex [webchat@c-68-54-246-147.hsd1.mi.comcast.net] has joined #minecrafthelp
#61 [08:45] * LutoriousCrex [webchat@c-68-54-246-147.hsd1.mi.comcast.net] has quit. (Client Quit)
#62 [09:00] * ferro17 [webchat@84.125.208.46.dyn.user.ono.com] has joined #minecrafthelp
#63 [09:00] <ferro17> hola
#64 [09:01] <ferro17> The game crashed whilst initializing game
#65 [09:01] <ferro17> Error: java.lang.IllegalStateException: GLFW error 65544: WGL: Failed to load opengl32.dll: %1 no es una aplicación Win32 válida.
#66 [09:01] <ferro17> i need help
#67 [09:02] <ferro17> hello?
#68 [09:02] <ferro17> ?
#69 [09:02] <ferro17> ?
#70 [09:05] * Matt5 [webchat@ool-45742b86.dyn.optonline.net] has joined #minecrafthelp
#71 [09:06] <Matt5> How can I fix this error code: io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information:?
#72 [09:07] * ivansmp [webchat@cm-188-171-40-35.telecable.es] has joined #minecrafthelp
#73 [09:07] <ivansmp> i can download the game
#74 [09:07] <ivansmp> i can't download de game
#75 [09:08] <ferro17> How can I fix this error code: io.netty.channel.AbstractChannel$AnnotatedConnectException: Connection refused: no further information:?
#76 [09:08] <ferro17> Error: java.lang.IllegalStateException: GLFW error 65544: WGL: Failed to load opengl32.dll: %1 no es una aplicación Win32 válida.
#77 [09:08] <ferro17> Error: java.lang.IllegalStateException: GLFW error 65544: WGL: Failed to load opengl32.dll: %1 no es una aplicación Win32 válida.
#78 [09:08] <ferro17> Error: java.lang.IllegalStateException: GLFW error 65544: WGL: Failed to load opengl32.dll: %1 no es una aplicación Win32 válida.
#79 [09:08] <ferro17> Error: java.lang.IllegalStateException: GLFW error 65544: WGL: Failed to load opengl32.dll: %1 no es una aplicación Win32 válida.
#80 [09:08] * Absol kicked ferro17 from #minecrafthelp (Reason: erro17 :Stop spamming)
#81 [09:09] <Matt5> there is no information that I have about that error code expect that I got it from all of the severs that I had added
#82 [09:11] * ivansmp [webchat@cm-188-171-40-35.telecable.es] has quit. (Client Quit)
#83 [09:24] * thejakes05 [webchat@50.49.100.189] has joined #minecrafthelp
#84 [09:25] <thejakes05> i can only play demo version but i bought the full version
#85 [09:28] <thejakes05> i need help
#86 [09:35] * Seppe [webchat@d54C50080.access.telenet.be] has joined #minecrafthelp
#87 [09:35] <Seppe> HELP I CANT OPEN MINECRAFT ON MAC
#88 [09:36] * Seppe [webchat@d54C50080.access.telenet.be] has quit. (Client Quit)
#89 [09:41] * sam [webchat@host86-135-24-15.range86-135.btcentralplus.com] has joined #minecrafthelp
#90 [09:42] <sam> Hello i am getting this error when launching minecraft netty-all-4.0.23.Final.ja
#91 [09:43] <sam> https://paste.gg/p/anonymous/9e25bdcb622f44fea7b9db3b94544bf6
#92 [09:50] * CubeTheThird [~cubetheth@dhcp-108-168-126-184.cable.user.start.ca] has joined #minecrafthelp
#93 [10:02] * Bee [webchat@pool-108-16-193-252.phlapa.fios.verizon.net] has joined #minecrafthelp
#94 [10:02] <Bee> hi, I get a game crash error relating to java zip not opening correctly
#95 [10:02] <Bee> what do I need to do
#96 [10:02] <CubeTheThird> Bee, what's the error message exactly?
#97 [10:04] <Bee> this is the message I get
#98 [10:06] <Bee> error: java.lang.InternalError:java.util.ZipException: error in opening zip file
#99 [10:07] <CubeTheThird> Bee, at what point do you get this message? When opening the game?
#100 [10:07] <Bee> yes I open the game click on single player and then the world and this popsup
#101 [10:08] <CubeTheThird> Bee, does this happen with any world, or just one specifically?
#102 [10:08] <Bee> any game
#103 [10:09] * Download_issue [webchat@54-240-197-231.amazon.com] has joined #minecrafthelp
#104 [10:09] <CubeTheThird> Bee, let's look at the logs
#105 [10:09] <CubeTheThird> ??> Bee launcher/log
#106 [10:09] <Mightyena> Bee: Please follow the instructions on this page: https://minecraftirc.net/support-articles/get-minecraft-log/
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#108 [11:13] * Eli [webchat@75.186.111.98] has joined #minecrafthelp
#109 [11:13] * Eli is now known as Guest73916
#110 [11:13] <Guest73916> I can't launch Minecraft. I've tried redownloading, deleting all mods, but it just won't open on my computer
#111 [11:17] * Guest73916 [webchat@75.186.111.98] has quit. (Client Quit)
#112 [11:29] * Luck4 [webchat@host24-70-dynamic.56-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#113 [11:30] <Luck4> my game continue crashing,can you help me?
#114 [11:30] * Hanrim [webchat@61.255.63.14] has joined #minecrafthelp
#115 [11:30] <Hanrim> hello..?
#116 [11:31] <Luck4> hello
#117 [11:31] <Luck4> hello..?
#118 [11:31] <Hanrim> um.. I can't run a launcher.
#119 [11:32] * Luck4 [webchat@host24-70-dynamic.56-79-r.retail.telecomitalia.it] has quit. (Client Quit)
#120 [11:32] * Hanrim [webchat@61.255.63.14] has quit. (Client Quit)
#121 [11:32] * Luck5 [webchat@host24-70-dynamic.56-79-r.retail.telecomitalia.it] has joined #minecrafthelp
#122 [11:34] <Luck5> my game continue crashing meanwhile the loadung running
#123 [11:34] <Luck5> can you help me?
#124 [11:38] * Rup [webchat@cpc84747-aztw28-2-0-cust27.18-1.cable.virginm.net] has joined #minecrafthelp
#125 [11:39] <Rup> Hi, Im having issues, starting
#126 [11:39] <Rup> Minecraft*
#127 [11:40] <Rup> When I press "Play" the launcher will crash and restart, giving an "error, game crashed" message
#128 [11:42] * diegopro1608 [webchat@201.203.117.181] has joined #minecrafthelp
#129 [11:45] <diegopro1608> Hi, when I go in, he tells me that he cannot verify my account, you can help me, before I had the email hdz.diegogo@gmail.com and now diegopro1608@gmail.com
#130 [11:50] * Rup [webchat@cpc84747-aztw28-2-0-cust27.18-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#131 [12:00] * Luck5 [webchat@host24-70-dynamic.56-79-r.retail.telecomitalia.it] has quit. (Quit: webchat.esper.net)
#132 [12:01] * Stormtrooper292 [webchat@otwaon1056w-lp140-01-70-30-103-211.dsl.bell.ca] has joined #minecrafthelp
#133 [12:02] <Stormtrooper292> every time i try to load a world the game freezes
#134 [12:03] * Stormtrooper292 [webchat@otwaon1056w-lp140-01-70-30-103-211.dsl.bell.ca] has quit. (Client Quit)
#135 [12:09] * Deniz [webchat@176.88.97.109] has joined #minecrafthelp
#136 [12:09] <Deniz> I Downloaded My Minecraft Laucher And Installed It But When I Open It It Just Sends Me To The Google
#137 [12:11] <Deniz> Please Help Me I Spend My 24 Euros (160 Turkish Liras In My Country) And I Just Got Scammed Please Help
#138 [12:17] <Deniz> It Says My Launcher Is Interrupted
#139 [12:17] * jdubs [webchat@host81-151-211-94.range81-151.btcentralplus.com] has joined #minecrafthelp
#140 [12:18] <Deniz> please help
#141 [12:18] <jdubs> So my launcher won't open at all, I've tried changing my host file, I've uninstalled and re installed the game, nothing seems to work
#142 [12:20] * Deniz [webchat@176.88.97.109] has quit. (Quit: webchat.esper.net)
#143 [12:38] * Steyko [webchat@187-162-100-121.static.axtel.net] has joined #minecrafthelp
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#146 [13:14] * peen [webchat@cpc122080-bmly10-2-0-cust907.2-3.cable.virginm.net] has quit. (Client Quit)
#147 [13:19] * CMcCaffr [webchat@68-188-184-97.dhcp.bycy.mi.charter.com] has joined #minecrafthelp
#148 [13:20] <CMcCaffr> I am getting am error message when trying to log into my Microsoft account.
#149 [13:20] <CMcCaffr> I am getting error message 0
#150 [13:20] <CMcCaffr> Any idea how to resolve this.
#151 [13:22] * CMcCaffr [webchat@68-188-184-97.dhcp.bycy.mi.charter.com] has quit. (Client Quit)
#152 [13:42] * Vromitis7 [webchat@adsl-138.91.140.91.tellas.gr] has joined #minecrafthelp
#153 [13:44] <Vromitis7> Hi! I just bought minecraft and I have a problem. I installed the game succesfully but when I try to run the .exe file it doesn't open! Can you help me?
#154 [13:47] * Nash [webchat@38.110.96.230] has joined #minecrafthelp
#155 [13:47] <Nash> Hello
#156 [13:48] <Vromitis7> Hi
#157 [13:48] * Nash [webchat@38.110.96.230] has quit. (Client Quit)
#158 [14:26] * dorito [webchat@adsl-33.37.6.122.tellas.gr] has joined #minecrafthelp
#159 [14:29] * Sudoriferous [webchat@pool-108-11-184-212.nrflva.fios.verizon.net] has joined #minecrafthelp
#160 [14:29] <Sudoriferous> Hello?
#161 [14:31] <dorito> Hello I bought Minecraft yesterday but i cannot log in my PC but my brother can log in my count from his PC.I am 100% sure my password and email are typed correctly
#162 [14:32] <Sudoriferous> So my account has been acting weird lately and I have not been able to log in for the longest time. I've tried changing my password multiple times and my email. I've had my friend log into it and he can log in but I can't?
#163 [14:33] * SVEA-Pirat [webchat@host-95-199-28-135.mobileonline.telia.com] has joined #minecrafthelp
#164 [14:35] <SVEA-Pirat> cant see my question i asked earlier
#165 [14:35] <SVEA-Pirat> or the answer if there is one
#166 [14:38] <dorito> Hello I bought Minecraft yesterday but i cannot log in my PC but my brother can log in my count from his PC.I am 100% sure my password and email are typed correctly
#167 [14:38] * Sudoriferous [webchat@pool-108-11-184-212.nrflva.fios.verizon.net] has quit. (Quit: webchat.esper.net)
#168 [14:48] * dorito [webchat@adsl-33.37.6.122.tellas.gr] has quit. (Quit: webchat.esper.net)
#169 [15:01] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has quit. (Ping timeout: 190 seconds)
#170 [15:02] * Delaxarnyazer [~Delaxarny@eacdc.the-eac.nl] has joined #minecrafthelp
#171 [15:02] * qsfry [webchat@95.149.53.242] has joined #minecrafthelp
#172 [15:06] * Stevenolph [webchat@050-091-043-176.res.spectrum.com] has joined #minecrafthelp
#173 [15:06] <Stevenolph> Hello
#174 [15:06] <Stevenolph> Whenever I try to join a server my game freezes, then crashes
#175 [15:06] * qsfry [webchat@95.149.53.242] has quit. (Client Quit)
#176 [15:33] * Liliarus [webchat@92.red-2-137-61.dynamicip.rima-tde.net] has joined #minecrafthelp
#177 [15:38] <Liliarus> Hello, I have an issue trying to connect to a realm, i'm not the host and my friends don't have the problem that i have. When I try to connect to the realm i enter the realm and can move freely and break blocks but they don't have drops I also can't use the chat. A minute later or so i'm kicked out of the server and the error is: Internal Exception
#178 [15:38] <Liliarus> : java.io.IOException forcibly closed by remote host. The minecraft port 25565 is open in my router and all Java binaries are allowed through the firewall as well as minecraft launcher, disabling the firewall also didn't fix the issue.
#179 [15:39] <Liliarus> I'm on windows java edition
#180 [15:47] * SVEA-Pirat [webchat@host-95-199-28-135.mobileonline.telia.com] has quit. (Quit: webchat.esper.net)
#181 [15:51] * bubba [webchat@c-68-56-18-152.hsd1.mi.comcast.net] has joined #minecrafthelp
#182 [15:51] <bubba> sup
#183 [15:51] <bubba> what's happening in here
#184 [15:52] * yee [webchat@172.58.155.147] has joined #minecrafthelp
#185 [15:52] <bubba> hi
#186 [15:53] <bubba> say igt back
#187 [15:53] <yee> hi
#188 [15:53] <bubba> hi :)
#189 [15:53] <yee> huds state ur problem u pleb
#190 [15:53] <bubba> oh '
#191 [15:53] <yee> wait huda look at the notice
#192 [15:53] <bubba> omg i didnt even see that bruh
#193 [15:54] <bubba> I seem to have forgotten the email used to log into my mojang account. I've tried all it can possibly be, so I'm very confused. Is there any way I can figure out the email by username?
#194 [16:07] * Leo [webchat@ip-5-186-118-176.cgn.fibianet.dk] has joined #minecrafthelp
#195 [16:08] * Leo is now known as Guest90507
#196 [16:08] <Guest90507> I cannot run Minecraft.
#197 [16:09] <Guest90507> When i try, it my mouse has that little loading cirkle above it, then it dissapers and nothing happens
#198 [16:10] <Guest90507> I have tried to reinstall the game 13 times, and restarting my computer didnt help either
#199 [16:18] * Jebnicka [webchat@92-245-197-88.satronet.sk] has joined #minecrafthelp
#200 [16:20] <Jebnicka> Hello I have a problem. When I start the launcher nothing happens. I tried to reinstall the game,restart the computer and this things but nothing helped
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#202 [16:30] * Guest90507 [webchat@ip-5-186-118-176.cgn.fibianet.dk] has quit. (Quit: webchat.esper.net)
#203 [17:33] * SHARKZBYTE [webchat@c-68-49-114-235.hsd1.mi.comcast.net] has joined #minecrafthelp
#204 [17:34] <SHARKZBYTE> MY FIRST TIME LOG ONE AND IT IS NOT WORKING
#205 [17:36] <SHARKZBYTE> IT IS MY FIRST TIME LOG IN AND IT IS NOT WORKING
#206 [17:59] * Borneheld [webchat@097-096-075-053.res.spectrum.com] has joined #minecrafthelp
#207 [18:00] <Borneheld> Hi, I have had minecraft since 2013, I am on Java edition...I want to go to the wndows 10 addition but it seems there are no more codes, what do I do?
#208 [18:37] * Zack [webchat@d4-50-72-66.try.wideopenwest.com] has joined #minecrafthelp
#209 [18:37] <Zack> Hi I have had minecraft for 4 years and I just re-downloaded the game and it is only letting me play the demo
#210 [18:39] * poops [~poops@199.116.218.78] has joined #minecrafthelp
#211 [18:55] * hithere [webchat@cpc90974-gill20-2-0-cust178.20-1.cable.virginm.net] has joined #minecrafthelp
#212 [18:55] <hithere> minecraft crashes all the time
#213 [18:56] <hithere> here is log
#214 [18:57] <hithere> 91e3b462a9294e09b43585a8e8066edb
#215 [18:58] <hithere> https://paste.gg/
#216 [19:00] <hithere> https://paste.gg/p/anonymous/de0de2c9b24445f7a6979e6bd0f86ef5
#217 [19:03] * hithere [webchat@cpc90974-gill20-2-0-cust178.20-1.cable.virginm.net] has quit. (Quit: webchat.esper.net)
#218 [19:09] * Michael [webchat@cpe-69-23-82-25.new.res.rr.com] has joined #minecrafthelp
#219 [19:09] * Michael is now known as Guest67572
#220 [19:10] <Guest67572> so i purchased minecraft many years ago. probably around 8 years ago. and i do not know how to log into my account so i cant play on my new pc. i do remember my username and possibly a password but not an email with it.
#221 [19:11] * Beb [webchat@c-73-180-61-21.hsd1.or.comcast.net] has joined #minecrafthelp
#222 [19:11] <Beb> I think my account was hacked how do I reach mojang about it?
#223 [19:12] * hithere [webchat@cpc90974-gill20-2-0-cust178.20-1.cable.virginm.net] has joined #minecrafthelp
#224 [19:13] <hithere> hi guys, minecraft crashes with unexpected issue could smone help with that?
#225 [19:13] <hithere> https://paste.gg/p/anonymous/de0de2c9b24445f7a6979e6bd0f86ef5/revisions
#226 [19:14] <hithere> there is log
#227 [19:15] * Beb [webchat@c-73-180-61-21.hsd1.or.comcast.net] has quit. (Client Quit)
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#230 [19:53] * clarjon1 [~clarjon1@23-248-49-196.tpia.execulink.com] has joined #minecrafthelp
#231 [20:22] * BBabble [webchat@174.135.119.11] has joined #minecrafthelp
#232 [20:25] <BBabble> im having issues with opening minecraft. this is the first time ive installed it on this computer and it crashes before the launcher even opens. the only error information i get is that its an APPCRASH with the launcher.dll. ive re-installed it, re-installed java, restarted, and nothing seems to work. does anyone know what could be causing this?
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#235 [21:26] <BB> hey im having trouble getting my minecraft to load up
#236 [21:27] <BB> Im on MacOS and when i click on the App it pops up briefly then closes with an error message
#237 [21:28] <BB> ive tried deleting and redownloading but to no avail it just wont start up
#238 [21:29] <BB> is anyone in this channel? im new to this site
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#240 [21:40] * TheFaZeOfDanko [webchat@190-77-140-92.dyn.dsl.cantv.net] has joined #minecrafthelp
#241 [21:41] <TheFaZeOfDanko> Hi, you write spanish?
#242 [21:43] * Luch [webchat@072-239-006-124.res.spectrum.com] has joined #minecrafthelp
#243 [21:44] <Luch> so i dont have access to the email used for my minecraft account. how can i change it
#244 [21:46] <TheFaZeOfDanko> My minecraft does not detect my video card. I did step by step how to add the javaw to nvidia control panel but it doesn't work
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#247 [22:26] * vince [webchat@cpe-24-165-190-47.neo.res.rr.com] has joined #minecrafthelp
#248 [22:28] <vince> hello I recently bought minecraft for the wrong edition do you know How I can get the windows ten edition instead of the java version do you know how I can do that?
#249 [22:29] <GreyVulpine> https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
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#251 [22:34] * Tasha [webchat@c-24-8-124-36.hsd1.co.comcast.net] has joined #minecrafthelp
#252 [22:34] <Tasha> I bought Minecraft but when I try to get it downloaded it says its been used
#253 [22:35] <Tasha> The access code
#254 [22:44] <GreyVulpine> Tasha - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#255 [22:50] * kaki [webchat@181.236.227.96] has joined #minecrafthelp
#256 [22:50] <kaki> Hello ?
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#258 [23:16] * ethan [webchat@208.123.133.135] has joined #minecrafthelp
#259 [23:16] <ethan> thanks, am I speaking to a real person?
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#265 [23:30] <vaqer> I can't login in to my account becuz of 403 error
#266 [23:30] <vaqer> my ip has been changed
#267 [23:30] <vaqer> and i can only login to that ip
#268 [23:30] <Vanessa> How do I get windows 10 edition
#269 [23:31] <vaqer> how to fix the problem
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#275 [23:44] * johnwhitehead4 [webchat@199.120.30.192] has joined #minecrafthelp
#276 [23:44] <johnwhitehead4> forgot the email associated with my account but i know my username and am iffy on the password is there anyway i can contact monjang to log back in
#277 [23:45] <GreyVulpine> johnwhitehead4 - Send in a support ticket to Mojang's Customer Support using: https://help.minecraft.net/hc/en-us/requests/new
#278 [23:53] <vaqer> hello