#MinecraftHelp > 2019-12-09
#1 [00:00] <pvtpigmasta> but i can switch to a friends account and then connect just fine
#2 [00:00] <pvtpigmasta> so i was wondering how to fix it to where i can connect to servers from my account
#3 [00:38] <pvtpigmasta> i just actually tried logging on and off a bunch with a friends account and after a bit that account had the same problems as well
#4 [00:52] <Andrio> pvtpigmasta, what happens when you try?
#5 [01:18] <pvtpigmasta> it just wont let me connect, or i will load in and see no blocks for a bit, and then get kicked
#6 [01:18] <pvtpigmasta> it just wont let me connect, or i will load in and see no blocks for a bit, and then get kicked
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#9 [01:57] <jkim> hello
#10 [01:58] <jkim> I bought the game
#11 [01:58] <jkim> but can only play demo
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#14 [03:38] <flamenc0> Does anyone know why my Realms account stopped renewing automatically? It isn't a low funds issue. I tried an alternate card and an alternate browser, but it fails to process.
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#17 [03:55] <backspace2002> I can't login to my minecraft account after resetting my password AND email.
#18 [03:55] <backspace2002> BUT only on my own computer
#19 [03:56] <backspace2002> on my brother's computer everything works fine.
#20 [04:01] * BreeZy [webchat@102-65-113-45.ftth.web.africa] has joined #minecrafthelp
#21 [04:02] <BreeZy> Hello
#22 [04:03] <BreeZy> I recently uninstalled minecraft today and the launcher was uninstalled but now i want to play
#23 [04:03] <BreeZy> so how do i get the launcher back without purchasing the game again?
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#27 [05:40] * Luis [webchat@p5B0464A6.dip0.t-ipconnect.de] has joined #minecrafthelp
#28 [05:42] <Luis> Hello, I cannot reden my free gift code for minecraft on Windows 10 singe 2 Monthss. There re no codes legt. How van I get my free code ? Is it soll posible to get one of these ?
#29 [05:43] <Luis> *redeem * singe two months
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#33 [06:55] <int> hi
#34 [06:56] <Greymagic27> int, Hi. How can I help?
#35 [06:56] <int> i can't run the game
#36 [06:56] <Greymagic27> What happens when you try?
#37 [06:57] <int> crash all time
#38 [06:57] <Greymagic27> ??> int launcher/log-txt
#39 [06:57] <Mightyena> int: We need to see your full launcher log, which is created in the game directory.
#40 [06:57] <Mightyena> int: First open your .minecraft folder (If you don't know how to get there, ask), then try to launch the game. Then in the .minecraft folder open the launcher_log file, and copy its content to https://paste.ubuntu.com. Click "Paste!", then share with us the link (the URL) that it takes you to.
#41 [06:58] <int> https://paste.ubuntu.com/p/MxHqcCW5kB/
#42 [06:58] <Greymagic27> int, Can you send the full report?
#43 [06:58] <int> ok
#44 [06:59] <int> https://paste.ubuntu.com/p/3R5yfZnhfk/
#45 [07:00] <Greymagic27> ??> int win/!
#46 [07:00] <Mightyena> int: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#47 [07:00] <Mightyena> int: See https://minecraftirc.net/support-articles/windows/special-characters/ for more information on working around this problem.
#48 [07:01] <int> really?
#49 [07:01] <int> wth jaja
#50 [07:02] <int> thanks i will try it
#51 [07:02] <Greymagic27> No problem!
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#54 [07:12] <int> hi, this problem not work
#55 [07:12] <Greymagic27> int, Hello. Can you send a new crash report?
#56 [07:14] <int> https://paste.ubuntu.com/p/GP4rxSd8Rr/
#57 [07:15] <Greymagic27> int, The same steps still apply. You need to create a new windows account without any special charecters, or change the working directory of the launcher.
#58 [07:15] <Greymagic27> See https://minecraftirc.net/support-articles/windows/special-characters/ for more information.
#59 [07:16] <int> seriusly? jajaja
#60 [07:16] <int> ok thanks
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#62 [07:30] * lolxd345 [webchat@088156137188.dynamic-ra-04.vectranet.pl] has joined #minecrafthelp
#63 [07:31] <lolxd345> why i cant log on onto my account i remember my pass and emial
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#65 [07:40] * Lexi [webchat@pool-68-131-89-121.nrflva.fios.verizon.net] has joined #minecrafthelp
#66 [07:43] <Lexi> Hello, I'm having trouble getting Minecraft Java Edition to launch. I've tried a lot of the common trouble shooting solutions such as running as administrator, uninstalling and reinstalling, trying to end the process, etc. but it still won't launch when I click it.
#67 [07:44] <Greymagic27> Lexi, Hi. Are you talking about the game or the launcher?
#68 [07:44] <Lexi> The Launcher
#69 [07:47] <Greymagic27> Lexi, Try the workaround here: https://bugs.mojang.com/browse/MCL-12561
#70 [07:51] <Lexi> It worked! Thank you!
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#75 [08:21] <Eriic1002> Hello, I would like to know if there is any solution to this problem: Start my world a player and everything works perfect but when the game suddenly feels like everything crashes and I have to close minecraft from the task manager. sometimes it also blocks me when trying to enter the nether, it stays charging but never loads and I have to close)
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#79 [09:10] * Jimmy [webchat@cpc108291-brom11-2-0-cust98.16-1.cable.virginm.net] has joined #minecrafthelp
#80 [09:11] <Jimmy> Im getting "An existing connection was forcibly close by the remote host" when trying to connect to a server ive already been using. Either that or i connect but the terrain doesn't load and i get booted after a minute
#81 [09:17] * realms_problem [webchat@207.102.52.219] has joined #minecrafthelp
#82 [09:19] <realms_problem> I took a 6 month break from minecraft last month i reactivated my realm and have done a ton of work on it , i didnt realize that i wasnt on auto renew and when i tried to log on yesterday my realm was offline. after i reactivated it allof my work was gone and it was reset to the state it was in a month ago ,also the backups were erased as well. Is
#83 [09:19] <realms_problem> there any way to get that work back or is it gone forever?
#84 [09:21] <realms_problem> I was just wondering if there was a way to reset the realm to before everything was erased
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#86 [09:45] * fluca20 [webchat@mob-37-176-126-108.net.vodafone.it] has joined #minecrafthelp
#87 [09:47] <fluca20> good evening
#88 [09:48] <fluca20> I can't log in to my account and I don't get the email to reset my password.
#89 [09:48] <fluca20> How can I do?
#90 [09:48] <Greymagic27> fluca20, Hi. let's start by checking for any software that may be causing an issue
#91 [09:48] <Greymagic27> ??> fluca20 tools/hjt
#92 [09:48] <Mightyena> fluca20: Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#93 [09:48] <Mightyena> fluca20: Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
#94 [09:51] <fluca20> done
#95 [09:51] <Greymagic27> fluca20, Can you send the URL here?
#96 [09:52] <fluca20> https://paste.ubuntu.com/p/5GKvM3QDSC/
#97 [09:55] <Greymagic27> I don't see anything there that would cause an issue. Have you emailed mojang yet?
#98 [09:56] <fluca20> No
#99 [09:59] <Greymagic27> ??> fluca20 account/send-email
#100 [09:59] <Mightyena> fluca20: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, through this form: https://help.minecraft.net/hc/requests/new
#101 [10:05] <fluca20> Ok
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#103 [10:10] <Jubileu12> Brazil?
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#107 [10:22] * maksekox [webchat@83.25.66.243.ipv4.supernova.orange.pl] has joined #minecrafthelp
#108 [10:24] <maksekox> i cant run minecraft. always when i try to run minecraft, when is about to load it will crash. i tried: reinstalling minecraft, reinstalling versions and running as an admin. Help!
#109 [10:47] <maksekox> help
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#111 [10:57] <TX18> Hello
#112 [10:58] <TX18> If I login into the minecraft launcher the launcher say Invalid username or password
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#116 [11:20] <maksekox> i cant run minecraft. always when i try to run minecraft, when is about to load it will crash. i tried: reinstalling minecraft, reinstalling versions and running as an admin. Help!
#117 [11:39] * Laura [webchat@i59F77E3C.versanet.de] has joined #minecrafthelp
#118 [11:40] <Laura> Hello,
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#120 [11:46] <Laura> I am having issues with my Minecraft-Account. I bought my Account 'Scarylali' with Lala-Joice@gmx.de in 2010 or 2011. In 2014 I bought another one for my friend with the same Email-Address. The Account is called 'Sillyeasy'. My friend forgot the passwort so I changed it but now I can not log in with Scarylali anymore, it's gone and any password I h
#121 [11:46] <Laura> ad for Scarylali does not work. I payed for both Accounts back then. Is there something you can do about it so that I can log in with Scarylali again or somehow seperate both Accounts?
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#126 [11:50] <dev> hey, i had an account on my old laptop and when i try to log in on my mac it says invalid username or password but i believe i am using the right information
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#130 [12:09] <DotSovietico> when I enter my friend's LAN world, I can get into the game, but I only see the sky infinitely, soon after, I get disconnected
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#136 [12:24] <Potato9> When I open minecraft it goes automatically to fullscreen and it crashes. I get this error: Error: java.lang.RuntimeException: No OpenGL context found in the current thread.
#137 [12:26] * mrciccio01 [webchat@host2-8-dynamic.15-87-r.retail.telecomitalia.it] has joined #minecrafthelp
#138 [12:26] <mrciccio01> hi
#139 [12:26] <mrciccio01> there is anyone there?
#140 [12:26] <mrciccio01> there is anyone there?
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#142 [12:46] * DocCobra [webchat@91.252.43.97] has joined #minecrafthelp
#143 [12:50] <DocCobra> Hello, I have a in-game bug that's kinda hard to explain so I made an imgur album https://imgur.com/a/47TubLq - I was building a gravity block duping machine and a creeper exploded there, I had to rebuild the machine but a SINGLE redstone repeater stopped working in a SINGLE exact position and won't work at all
#144 [12:51] <DocCobra> You can see that any other component in the same place works fine and even that it's not something related to the circuitry as even a simple torch-line-repeater doesn't power it, and also that the same exact positioning a single block to the side works just fine
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#147 [13:04] <Jonaskl1> hi ich habe minecraft installiert aber wenn ich auf spielen drücke komme ich zu dem Mojang und denn lade Balken und dann das letzte viertel bleib es stehen und es geht Garnichts mehr ich habe schon mal 15 Minuten gewartet aber es ist nichts passiert was soll ich da machen das es funktioniert
#148 [13:04] <obama> minecraft won't launch
#149 [13:04] <Jonaskl1> Yeas
#150 [13:07] <obama> Minecraft used to work fine on my computer. I tried to launch it today and nothing happens after I double click. I tried a feel solutions found online (restart computer, shutdown/start, uninstall/install, run as adm), but nothing helped. I have a very good desktop, running on Windows 10, it meets all the minimum requirements, I can even play the la
#151 [13:07] <obama> test VR games
#152 [13:09] <Jonaskl1> ok ja bei mir auch so
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#161 [13:48] <steve4> greetings, I am experiencing difficulties. when I attempt to launch Minecraft not connected to the internet it crashes, and when I attempt to launch it while connected to the internet it attempts to update the launcher and then crashes. ...where do I go from here?
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#166 [14:31] <YM> Hi, can not login message says could not connect to server, marketplace issue, help?
#167 [14:31] <YM> Error code 3
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#169 [14:35] * Sm [webchat@cpc86393-seve24-2-0-cust734.13-3.cable.virginm.net] has joined #minecrafthelp
#170 [14:36] <Sm> Hi
#171 [14:36] <Sm> cannot login
#172 [14:36] <Sm> errorcode 3
#173 [14:44] * amundsen69 [webchat@213.138.174.203] has joined #minecrafthelp
#174 [14:44] <amundsen69> Hello! so i bought minecraft back in 2012 or something and have played it on all my computers ever since. i recently wanted to start playing it again and headed over to mojang to download it. there i saw the new minecraft windows 10 version, so i thought id download that, since u can do that if u purchased the original minecraft before. so the prob
#175 [14:44] <amundsen69> lem is i couldnt download either the windows 10 version, and not even the basic version. i have had this game for so many years, and now i cant download it again without having to pay for it. and yes i bought it on this account, because this is my only account. if u could fix this i would appreciate it.
#176 [14:52] * Christopher [webchat@186.220.196.217] has joined #minecrafthelp
#177 [14:52] <Christopher> hi
#178 [14:54] <amundsen69> hello
#179 [14:54] <Christopher> well, I have a small problem, I can enter mojang correctly on the pc but when I try to enter minecraft.net or minecraft launcher itself it doesn't let me, in the case of minecraft.net it doesn't tell me anything and it just doesn't log me in , and in the case of the laucher, he simply says invalid password
#180 [14:54] <Christopher> but when I enter minecraft.net from the cell phone if it enters correctly
#181 [14:54] <Christopher> why?
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#184 [14:58] <Eremir26> Hi
#185 [14:58] * Eremir260 [webchat@189.4.41.228] has joined #minecrafthelp
#186 [14:59] <Eremir26> Hi
#187 [15:00] <Eremir26> hi
#188 [15:01] <Eremir26> hi
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#192 [15:01] <Eremir26> Hi
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#195 [15:03] <Eremir26> Hi
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#197 [15:13] * Shrimpy [webchat@221.244.196.77.rev.sfr.net] has joined #minecrafthelp
#198 [15:14] <Shrimpy> Hi. I would like to know something : I wanted to pay to extend my Minecraft Realm but it created a new realm instead. Is it possible to change that ?
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#200 [16:00] * Eremir26 [webchat@179.182.186.42] has joined #minecrafthelp
#201 [16:00] <Eremir26> Hi
#202 [16:01] <Eremir26> I cannot login to minecraft
#203 [16:05] * hello [webchat@CPE9050cac12ab3-CM9050cac12ab0.cpe.net.cable.rogers.com] has joined #minecrafthelp
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#206 [16:15] <Dry_Moisture> i believe that i might have corrupted the game files and i am unable to start the game
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#208 [16:43] * elcuh [webchat@68.203.105.42] has joined #minecrafthelp
#209 [16:44] <elcuh> hello i recently bought the minecraft java editon on my macbook but it doesnt seem to work
#210 [16:45] <elcuh> ?
#211 [17:00] * NinoGamer01 [webchat@138.122.7.83] has joined #minecrafthelp
#212 [17:01] <NinoGamer01> 17/5000
#213 [17:01] <NinoGamer01> Hi, nice to meet you
#214 [17:03] <NinoGamer01> I have a problem logging into the Minecraft launcher, I tried everything, however I can access the official Mojang website, what can I do?
#215 [17:04] <NinoGamer01> Please, help me
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#218 [17:15] <Jay> hey does anyone have any tips on how to improve minecraft performance. Ive turned my settings down and not running any other applications and the game just feels unplayable.
#219 [17:16] * Jay [webchat@162.222.81.125] has quit. (Quit: webchat.esper.net)
#220 [17:37] * Sam_ [webchat@162-193-248-194.lightspeed.chrlnc.sbcglobal.net] has joined #minecrafthelp
#221 [17:38] <Sam_> Says there is an error with account and then crashes. Provides a link to mojang for help but haven’t had any luck there
#222 [17:55] * Wriggs [webchat@69-174-172-153.lfytina1.metronetinc.net] has joined #minecrafthelp
#223 [17:57] * eli [webchat@174-141-207-182.fttp.usinternet.com] has joined #minecrafthelp
#224 [17:58] * eli is now known as Guest99077
#225 [17:59] <Guest99077> whenever i try to login to my mojang account on the minecraft website i need to do the verification to make sure im not a robot but when i finish nothing happens and the login button doesnt work
#226 [18:00] <Wriggs> Recently I have been encountering crashing after startup of the game. Sometimes I can play and it won't crash for a couple minutes, but usually it crashes within 30 of the game loading up. Checking the log I get this error: "Process crashed with exit code -1073740791" Currently I have tried reinstalling minecraft, updating all drivers, allocating m
#227 [18:00] <Wriggs> ore ram, and put my cpu to the core clock speed.
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#229 [18:31] * Lando [webchat@d118-75-79-205.nap.wideopenwest.com] has joined #minecrafthelp
#230 [18:31] <Lando> hey can someone help me
#231 [18:32] <Lando> i have a bug with only my friends minecraft server its called io.netty and it only happens with m friends server
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#233 [18:45] * chrischin [webchat@S0106a84e3f740723.ed.shawcable.net] has joined #minecrafthelp
#234 [18:46] <chrischin> Hi. I can't launch the minecraft launcher. When I double click on the icon nothing happens. I've tried re-installing minecraft and java as well as a computer restart but none of those has worked.
#235 [18:48] * Rachel [webchat@c-73-100-166-2.hsd1.ma.comcast.net] has joined #minecrafthelp
#236 [18:49] <Rachel> so when i try to log in on the launcher on my laptop, it says "please try reconnecting when you are online"
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#239 [19:02] * Lando [webchat@d118-75-79-205.nap.wideopenwest.com] has joined #minecrafthelp
#240 [19:02] <Lando> hello
#241 [19:02] <Lando> io.netty.channel.abstractchannel$annotatedconnectexception
#242 [19:03] <Lando> i have this error every time i join my buddys server but no other server whats up
#243 [19:23] * jay [webchat@162.222.82.170] has joined #minecrafthelp
#244 [19:23] <jay> I would like a refund
#245 [19:25] <GreyVulpine> https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-refunds-policy
#246 [19:26] <jay> I already sent them twice
#247 [19:26] <jay> they have yet to refund me or even reply
#248 [19:26] <GreyVulpine> Then wait for them to respond
#249 [19:26] <jay> i sent a refund request 4 days ago
#250 [19:28] <GreyVulpine> So, what do you expect us to do here?
#251 [19:29] <jay> who am i speaking to lmao
#252 [19:30] <GreyVulpine> This is a volunteer-run community help channel. Nobody here works for Mojang
#253 [19:30] <jay> yikes
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#255 [20:12] * Harrison [webchat@d75-156-71-240.bchsia.telus.net] has joined #minecrafthelp
#256 [20:12] <Harrison> HI
#257 [20:13] * softy [webchat@cpe-74-64-51-196.nyc.res.rr.com] has joined #minecrafthelp
#258 [20:14] <softy> hello paid 26.95 and tried to download.. thought I downloaded successfully. I verified the charge was applied to my credit card and received the confirmation email. I cannot get into the game, only demo.. I have logged in and out many times cannot get in HELP
#259 [20:15] <Harrison> I just bought the mac java ver Minecraft and when i actually in the game manu, i need to double click my mouse so that i can use all the buttons, and when im in the acutally game, i found my mouse cursor is displayed and i can not remove it
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#264 [20:44] * Cory [webchat@108-192-126-166.lightspeed.cicril.sbcglobal.net] has joined #minecrafthelp
#265 [20:46] <Cory> I bought minecraft a few years ago and now I would like to reinstall the game on my new computer. However, the minecraft.net website will not let me log into my account. How can I reestablish communication with my account?
#266 [20:52] * james [webchat@c-76-20-14-18.hsd1.ca.comcast.net] has joined #minecrafthelp
#267 [20:53] <james> i just bought minecraft and it wont load. i keep getting a crash error
#268 [20:53] <james> i have the crash log too
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#270 [21:14] * karma [webchat@c-73-222-166-60.hsd1.ca.comcast.net] has joined #minecrafthelp
#271 [21:16] <karma> yo so all of a sudden every time I try to launch Minecraft it says " Launcher Quit Unexpectedly" I've tried reinstalling and uninstalling and restarting my computer and all of that jazz, I honestly don't know what else todo for it to possibly work :((((
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#275 [22:07] * Djmof9815 [webchat@177.245.30.243] has joined #minecrafthelp
#276 [22:08] <Djmof9815> Hi, i'm having a problem trying to conect with servers, for example Hypixel, showing an error called io.netty.channel.abstractchannel$annotatedconnectexception
#277 [22:08] <Djmof9815> Hi, i'm having a problem trying to conect with servers, for example Hypixel, showing an error called io.netty.channel.abstractchannel$annotatedconnectexception
#278 [22:31] * Djmof9815 [webchat@177.245.30.243] has left #minecrafthelp